Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
x Yes o No
If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15 (d) of the Securities Exchange Act of 1934.
o Yes x No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days:
x Yes ýo No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerx No Accelerated filero Non-accelerated filero
Indicate by check mark which financial statements the registrant has elected to follow:
o Item 17 ox Item 18ý
If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
PRELIMINARY NOTE
This annual report contains historical information and forward-looking statements within the meaning of The Private Securities Litigation Reform Act of 1995 with respect to NICE'sNICE’s business, financial condition and results of operations. The words "anticipate," "believe," "estimate," "expect," "intend," "may," "plan," "project"“anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “strategy,” “continue,” “goal” and "should"“target” and similar expressions, as they relate to NICE or its management, are intended to identify forward-looking statements. Such statements reflect the current views and assumptions of NICE with respect to future events and are subject to risks and uncertainties. The forward-looking statements relate to, among other things: operating results; anticipated cash flows; gross margins; adequacy of resources to fund operations; our ability to maintain our average selling prices despite the aggressive marketing and pricing strategies of our competitors; our ability to maintain and develop profitable relationships with our key distribution channels, one of which constitutes 16% of our revenues; the financial strength of our key distribution channels; and the market’s acceptance of our technologies, products and solutions.
In connection with the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, we are identifying important factors that, individually or in the aggregate, could cause actual results and outcomes to differ materially from those contained in any forward-looking statements made by us; any such statement is qualified by reference to the following cautionary statements. Many factors could cause the actual results, performance or achievements of NICE to be materially different from any future results, performance or achievements that may be expressed or implied by such forward-looking statements, including, among others, changes in general economic and business conditions, changes in currency exchange rates and interest rates, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, changes in business strategy and various other factors, both referenced and not referenced in this annual report. These risks are more fully described under Item 3, "Key Information—“Key Information – Risk Factors"Factors” of this annual report. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those described herein as anticipated, believed, estimated, expected, intended, planned or projected. NICE does not intend or assume any obligation to update these forward-looking statements. Investors should bear this in mind as they consider forward-looking statements and whether to invest or remain invested in NICE-Systems Ltd.‘s securities.
In this annual report, all references to "NICE," "we," "us"“NICE,” “we,” “us” or "our"“our” are to NICE Systems Ltd,NICE-Systems Ltd., a company organized under the laws of the State of Israel, and its wholly owned subsidiaries. For a list of our significant subsidiaries, NICE Systems Inc., NICE Systems GmbH, NICE Systems Canada Ltd., NICE CTI Systems UK Ltd., STS Software Systems (1993) Ltd., NiceEye BV, NICE Systems S.A.R.L, NICE APAC Ltd., NiceEye Ltd., Racal Recorders Ltd. and NICE Interactive Solutions India Private Ltd.please refer to page 45 of this annual report.
In this annual report, unless otherwise specified or unless the context otherwise requires, all references to "$"“$” or "dollars"“dollars” are to U.S. dollars and all references to "NIS"“NIS” are to New Israeli Shekels. Except as otherwise indicated, the financial statements of and information regarding NICE are presented in U.S. dollars.
All share and per share information in this annual report has been adjusted to give retroactive effect to a two-for-one split of our ordinary shares. The split was effected by way of a 100% stock dividend, which had an ex-dividend date of May 31, 2006.
TABLE OF CONTENTS
Item 1. Identity of Directors, Senior Management and Advisers. Not Applicable. Item 1. Identity of Directors, Senior Management and Advisers
| Item 2. | Offer Statistics and Expected Timetable. |
Not Applicable.
Not Applicable. Item 3. Key Information. Item 2. Offer Statistics and Expected Timetable.
Not Applicable.
Selected Financial Data
The following selected consolidated financial data as of December 31, 20022005 and 20032006 and for the years ended December 31, 2001 20022004, 2005 and 20032006 have been derived from our audited consolidated financial statements. These financial statements have been prepared in accordance with generally accepted accounting principles in the United States, or U.S. GAAP, and audited by Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global. The consolidated selected financial data as of December 31, 1999, 20002002, 2003 and 20012004 and for the years ended December 31, 19992002 and 20012003 have been derived from other consolidated financial statements not included in this annual report and have also been prepared in accordance with U.S. GAAP and audited by Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global. The selected consolidated financial data set forth below should be read in conjunction with and are qualified by reference to "ItemItem 5, Operating“Operating and Financial Review and Prospects"Prospects” and the consolidated financial statements and notes thereto and other financial information included elsewhere in this annual report.
On March 31, 20042
| Year Ended December 31, | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2002 | 2003 | 2004 | 2005 | 2006 | |||||||||||||
| (U.S. dollars in thousands, except per share data) | |||||||||||||||||
| OPERATING DATA: | |||||||||||||||||
| Revenues | |||||||||||||||||
| Products | $ | 127,896 | $ | 168,055 | $ | 182,616 | $ | 206,355 | $ | 261,098 | |||||||
| Services | 27,445 | 56,203 | 70,027 | 104,755 | 148,546 | ||||||||||||
| Total revenues | 155,341 | 224,258 | 252,643 | 311,110 | 409,644 | ||||||||||||
| Cost of revenues | |||||||||||||||||
| Products | 55,453 | 64,231 | 64,432 | 67,543 | 84,675 | ||||||||||||
| Services | 26,054 | 42,084 | 49,876 | 68,683 | 89,539 | ||||||||||||
| Total cost of revenues | 81,507 | 106,315 | 114,308 | 136,226 | 174,214 | ||||||||||||
| Gross profit | 73,834 | 117,943 | 138,335 | 174,884 | 235,430 | ||||||||||||
| Operating expenses: | |||||||||||||||||
| Research and development, net | 17,122 | 22,833 | 24,866 | 30,896 | 44,880 | ||||||||||||
| Selling and marketing | 38,685 | 53,351 | 61,855 | 72,829 | 95,190 | ||||||||||||
| General and administrative | 23,806 | 29,840 | 31,269 | 37,742 | 60,463 | ||||||||||||
| Amortization of acquired intangible assets | 58 | 350 | 317 | 1,331 | 4,918 | ||||||||||||
| In process research and development write-off | - | - | - | - | 12,882 | ||||||||||||
| Other special charges | 29,092 | 7,082 | - | - | - | ||||||||||||
| Total operating expenses | 108,763 | 113,456 | 118,307 | 142,798 | 218,333 | ||||||||||||
| Operating income (loss) | (34,929 | ) | 4,487 | 20,028 | 32,086 | 17,097 | |||||||||||
| Financial income, net | 3,992 | 2,034 | 3,556 | 5,398 | 13,272 | ||||||||||||
| Other income (expenses), net | (4,065 | ) | 292 | 54 | (13 | ) | 623 | ||||||||||
| Income (loss) before taxes on income | (35,002 | ) | 6,813 | 23,638 | 37,471 | 30,992 | |||||||||||
| Taxes on income | 350 | 1,205 | 2,319 | 902 | 8,591 | ||||||||||||
| Net income (loss) from continuing operations. | (35,352 | ) | 5,608 | 21,319 | 36,569 | 22,401 | |||||||||||
| Net income from discontinuing operations | 1,370 | 1,483 | 3,236 | - | - | ||||||||||||
| Net income (loss) | $ | (33,982 | ) | $ | 7,091 | $ | 24,555 | $ | 36,569 | $ | 22,401 | ||||||
| Basic earnings (loss) per share (1): | |||||||||||||||||
| Continuing operations | $ | (1.28 | ) | $ | 0.18 | $ | 0.61 | $ | 0.95 | $ | 0.45 | ||||||
| Discontinued operations | 0.05 | 0.04 | 0.09 | - | - | ||||||||||||
| Net earnings (loss) | $ | (1.23 | ) | $ | 0.22 | $ | 0.70 | $ | 0.95 | $ | 0.45 | ||||||
| Weighted average number of shares used in computing basic | |||||||||||||||||
| earnings (loss) per share (in thousands) | 27,590 | 32,076 | 34,994 | 38,242 | 49,572 | ||||||||||||
| Diluted earnings (loss) per share (1): | |||||||||||||||||
| Continuing operations | $ | (1.28 | ) | $ | 0.17 | $ | 0.57 | $ | 0.89 | $ | 0.43 | ||||||
| Discontinued operations | 0.05 | 0.04 | 0.09 | - | - | ||||||||||||
| Net earnings (loss) | $ | (1.23 | ) | $ | 0.21 | $ | 0.66 | $ | 0.89 | $ | 0.43 | ||||||
| Weighted average number of shares used in computing diluted | |||||||||||||||||
| earnings (loss) per share (in thousands) | 27,590 | 33,562 | 37,406 | 41,292 | 52,002 | ||||||||||||
(1) During May 2006 we sold the net assetseffected a two-for-one stock split of our COMINT/DF military-related businessordinary shares. All ordinary shares, options and per share amounts have been adjusted to ELTA Systems Ltd ("ELTA")give retroactive effect to such stock split for $4 million in cash in the fourth quarter of 2003. The net assets sold include the intellectual property, fixed assets, inventory, and contracts related to the COMINT/DF product line which includes high performance spectral surveillance and direction finding systems that detect, identify, locate, monitor and record transmission sources.all periods presented.
Revenues for 2003 for the COMINT/DF business totaled approximately $6.5 million compared with $7.2 million in 2002. This activity contributed $1.5 million to net income in 2003 and $1.4 million in 2002. The COMINT/DF business is therefore treated as a discontinued operation in our financial statements.3
| At December 31, | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2002 | 2003 | 2004 | 2005 | 2006 | |||||||||||||
| BALANCE SHEET DATA: | |||||||||||||||||
| Working capital | $ | 79,583 | $ | 56,174 | $ | 51,428 | $ | 274,708 | $ | 116,327 | |||||||
| Total assets | 236,288 | 249,415 | 298,311 | 617,250 | 784,344 | ||||||||||||
| Total debt | 24 | - | - | - | - | ||||||||||||
| Shareholders' equity | 154,536 | 176,831 | 222,871 | 487,041 | 569,574 | ||||||||||||
| | Year Ended December 31, 2003 | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | 1999 | 2000 | 2001 | 2002 | 2003 | |||||||||||
| | (in thousands of U.S. dollars, except per share data) | |||||||||||||||
| OPERATING DATA: | ||||||||||||||||
| Revenues | ||||||||||||||||
| Products | N/A | N/A | 99,395 | $ | 127,896 | $ | 168,055 | |||||||||
| Services | N/A | N/A | 14,474 | 27,445 | 56,203 | |||||||||||
| Total revenues | 108,736 | 144,479 | 113,869 | 155,341 | 224,258 | |||||||||||
| Cost of revenues | ||||||||||||||||
| Products | N/A | N/A | 47,781 | 55,453 | 64,231 | |||||||||||
| Services | N/A | N/A | 19,446 | 26,054 | 42,084 | |||||||||||
| Total cost of revenues | 44,908 | 69,438 | 67,227 | 81,507 | 106,315 | |||||||||||
| Gross profit | 63,828 | 75,041 | 46,642 | 73,834 | 117,943 | |||||||||||
| Operating expenses: | ||||||||||||||||
| Research and development, net | 11,853 | 19,002 | 18,843 | 17,122 | 22,833 | |||||||||||
| Selling and marketing | 24,393 | 34,048 | 33,719 | 38,743 | 53,701 | |||||||||||
| General and administrative | 18,334 | 27,900 | 26,788 | 23,806 | 29,840 | |||||||||||
| Other special charges | 5,415 | 7,646 | 17,862 | 29,092 | 7,082 | |||||||||||
| Total operating expenses | 59,995 | 88,596 | 97,212 | 108,763 | 113,456 | |||||||||||
| Operating income (loss) | 3,833 | (13,555 | ) | (50,570 | ) | (34,929 | ) | 4,487 | ||||||||
| Financial income, net | 4,809 | 6,188 | 4,254 | 3,992 | 2,034 | |||||||||||
| Other income (expenses), net | (4 | ) | 53 | (4,846 | ) | (4,065 | ) | 292 | ||||||||
| Income (loss) before taxes on income | 8,638 | (7,314 | ) | (51,162 | ) | (35,002 | ) | 6,813 | ||||||||
| Taxes on income | 74 | 273 | 198 | 350 | 1,205 | |||||||||||
| Net income (loss) from continuing operations | 8,564 | (7,587 | ) | (51,360 | ) | (35,352 | ) | 5,608 | ||||||||
| Net income (loss) from discontinuing operations | 2,263 | 2,268 | 4,565 | 1,370 | 1,483 | |||||||||||
Net income (loss) | $ | 10,827 | $ | (5,319 | ) | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | |||
| Basic earnings (loss) per share: | ||||||||||||||||
| Continuing operations | $ | 0.74 | $ | (0.62 | ) | $ | (3.94 | ) | $ | (2.56 | ) | $ | 0.35 | |||
| Discontinued operations | $ | 0.20 | $ | 0.19 | $ | 0.35 | $ | 0.10 | $ | 0.09 | ||||||
| Net income (loss) | $ | 0.94 | $ | (0.43 | ) | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.44 | |||
| Weighted average number of shares used in computing basic earnings (loss) per share (in thousands) | 11,559 | 12,317 | 13,047 | 13,795 | 16,038 | |||||||||||
| Diluted earnings (loss) per share: | ||||||||||||||||
| Continuing operations | $ | 0.70 | $ | (0.62 | ) | $ | (3.94 | ) | $ | (2.56 | ) | $ | 0.33 | |||
| Discontinued operations | $ | 0.18 | $ | 0.19 | $ | 0.35 | $ | 0.10 | $ | 0.09 | ||||||
| Net income (loss) | $ | 0.88 | $ | (0.43 | ) | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.42 | |||
| Weighted average number of shares used in computing diluted earnings (loss) per share (in thousands) | 12,249 | 12,317 | 13,047 | 13,795 | 16,781 | |||||||||||
| | At December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | 1999 | 2000 | 2001 | �� | 2002 | 2003 | |||||||||
| BALANCE SHEET DATA: | |||||||||||||||
| Working capital | $ | 133,398 | $ | 117,837 | $ | 70,572 | $ | 79,583 | $ | 56,174 | |||||
| Total assets | 206,022 | 251,489 | 210,012 | 236,288 | 249,415 | ||||||||||
| Total debt | 3 | — | 24 | — | — | ||||||||||
| Shareholders' equity | 179,070 | 208,577 | 167,018 | 154,536 | 176,831 | ||||||||||
Exchange Rate Information4
The following table shows, for each of the months indicated, the high and low exchange rates between New Israeli Shekels and U.S. dollars, expressed as shekels per U.S. dollar and based upon the daily representative rate of exchange as reported by the Bank of Israel:
| Month | High | Low | ||
|---|---|---|---|---|
| March 2004 | NIS 4.535 | NIS 4.483 | ||
| February 2004 | 4.493 | 4.437 | ||
| January 2004 | 4.483 | 4.371 | ||
| December 2003 | 4.441 | 4.352 |
The following table shows, for periods indicated, the average exchange rate between New Israeli Shekels and U.S. dollars, expressed as shekels per U.S. dollar, calculated based on the average of the exchange rates on the last day of each month during the relevant period as reported by the Bank of Israel:
| Year | Average | |
|---|---|---|
| 1999 | 4.153 | |
| 2000 | 4.068 | |
| 2001 | 4.203 | |
| 2002 | 4.738 | |
| 2003 | 4.512 |
On April 26, 2004 the latest practicable date, the exchange rate was 4.583 NIS per U.S. dollar as reported by the Bank of Israel.
The effect of exchange rate fluctuations on our business and operations is discussed in "Item 5. Operating and Financial Review and Prospects."
Capitalization and Indebtedness
Not applicable.
Reasons for the Offer and Use of Proceeds
Not applicable.
Risk Factors
General Business Risks Relating to Our Business Portfolio and Structure
The markets in which we operate are characterized by rapid technological changes and frequent new products and service introductions. We may not be able to keep up with these rapid technological and other changes.
We are operatingoperate in several markets, each characterized by rapidly changing technology, new product introductions and evolving industry standards. The introduction of products embodying new technology and the emergence of new industry standards can render existing products obsolete and unmarketable and can exert price pressures on existing products. We anticipate that a number of existing and potential competitors will be introducing new and enhanced products that could adversely affect the competitive position of our products. Our most significant market is the market for voice recording platforms and related enhanced applications (or Voice Platforms and Applications). Voice Platforms and Applications are utilized by entities operating in the contact center, trading floor, public safety and air traffic control segments to capture, store, retrieve and analyze recorded data. The market for our Voice Platforms and Applications is, in particular, characterized by a group of highly competitive vendors that are introducing rapidly changing competitive offerings around evolving industry standards.
Our ability to anticipate changes in technology and industry standards and to successfully develop and introduce new, enhanced and competitive products, on a timely basis, in all the markets wherein which we operate, will be a critical factor in our ability to grow and be competitive. As a result, we expect to continue to make significant expenditures on research and development, particularly with respect to new software applications, which are continuously required in all our business areas. The convergence of voice and data networks and wired and wireless communications could require substantial modification and customization of our current multi-dimensional products and business models, as well as the introduction of new multi-dimensional products. Further, customer acceptance of these new technologies may be slower than we anticipate. We cannot assure you that the market or demand for our products will grow as rapidly as we expect, or if at all, that we will successfully develop new products or introduce new applications for existing products, that such new products and applications will achieve market acceptance or that the introduction of new products or technological developments by others will not render our products obsolete. In addition, our products must readily integrate with major third party security, telephone, front-office and back-office systems. Any changes to these third party systems could require us to redesign our products, and any such redesign might not be possible on a timely basis or achieve market acceptance. Our inability to develop products that are competitive in technology and price and responsive to customer needs could have a material adverse effect on our business, financial condition and results of operations. Additional factors that could have a material adverse effect on our business, financial condition and results of operations include industry specific factors; our ability to continuously develop, introduce and deliver commercially viable products, solutions and technologies; the market’s rate of acceptance of the product solutions and technologies we offer; and our ability to keep pace with market and technology changes and to compete successfully.
5
Our business could be materially adversely affected as a result of the risks associated with acquisitions and investments. In particular, we may not succeed in making additional acquisitions or be effective in integrating such acquisitions.
As part of our growth strategy, we have made a number of acquisitions and have made minority investments in complementary businesses, products or technologies.expect to continue to make acquisitions. We frequently evaluate the tactical or strategic opportunity available related to complementary businesses, products or technologies. The process of integrating an acquired company'scompany’s business into our operations and/or of investing in new technologies, may result in unforeseen operating difficulties and large expenditures and may absorb significant management attention that would otherwise be available for the ongoing development of our business. Other risks commonly encountered with acquisitions include the effect of the acquisition on our financial and strategic position and reputation, the failure of the acquired business to further our strategies, the inability to successfully integrate or commercialize acquired technologies or otherwise realize anticipated synergies or economies of scale on a timely basis, and the potential impairment of
acquired assets. Moreover, there can be no assurance that the anticipated benefits of any acquisition or investment will be realized. Future acquisitions or investments contemplated and/or consummated could result in potentially dilutive issuances of equity securities, the incurrence of debt and contingent liabilities, and amortization expenses related to intangible assets, any of which could have a material adverse effect on our operating results and financial condition. There can be no assurance that we will be successful in making additional acquisitions or effective in integrating such acquisitions into our existing business. In addition, if we consummate one or more significant acquisitions in which the consideration consists, in whole or in part, of ordinary shares or American Depositary Shares (ADSs), representing our ordinary shares, shareholders would suffer dilution of their interests in us. We have also invested in companies which can still be considered in the start-up or development stages. These investments are inherently risky as the market for the technologies or products they have under development are typically in the early stages and may never materialize. We could lose our entire initial investment in these companies.
We have recently expanded into new markets and may not be able to manage our expansion and anticipated growth effectively.
We have recently established a sales management and service infrastructure in India by recruiting management, sales and service personnel in order to bring about further growth in revenue in the Asia Pacific market.market and have expanded our professional services group to include business consultants. Also, since 2002 we have been expanding our presence in Europe (mainly in the United Kingdom) and in the Middle East and Africa (the EMEA region) through organic growth and through our acquisition of TCS. The growth in our business in the EMEA region is still in its early stage,Thales Contact Solutions (or TCS) and in particular, we are just beginning to develop our digital video business in the EMEA region. We expect continued growth, particularly in connection with the enhancement and expansion of our operations in the EMEA region, as well as in the Asia Pacific region.FAST Video Security. We may establish additional operations within these regions or in other regions where growth opportunities are projected to warrant the investment. However, we cannot assure you that our revenues will increase as a result of this expansion or that we will be able to recover the expenses we incurred in effecting the expansion. Our failure to effectively manage our expansion of our sales, marketing, service and support organizations could have a negative impact on our business. To accommodate our global expansion, we are continuously implementing new or expanded business systems, procedures and controls. There can be no assurance that the implementation of such systems, procedures, controls and other internal systems can be completed successfully.
6
Our evolving business strategy could adversely affect our business.
Historically we have supplied the hardware and some software for implementing multimedia recording solutions. Our shift towards providing value-added services and an enterprise software business model has required and will continue to require substantial change, potentially resulting in some disruption to our business. These changes may include changes in management, sales force and technical personnel; expanded or differing competition resulting from entering the enterprise software market; increased need to expand our distribution network to include system integrators which could impact revenues and gross margins; and, as our applications are sold either to our installed base or to new customers together with our recording platforms, the rate of adoption of our software applications by the market.
The changes in our business may place a significant strain on our operational and financial resources. We may experience substantial disruption from changes and could incur significant expenses and write-offs. Failing to carefully manage expense and inventory levels consistent with product demand and to carefully manage accounts receivable to limit credit risk, could materially adversely affect our results of operations.
We depend upon outsourcers for the manufacture of our key products. The failure of our product manufacturers to meet our quality or delivery requirements would likely have a material adverse effect on our business, results of operations and financial condition.
WeIn 2002, we entered into a manufacturing agreement with Flextronics Israel Ltd., a subsidiary of Flextronics, a global electronics manufacturing services company in 2002.company. Under this agreement, Flextronics provides us with a comprehensive manufacturing solution that covers all aspects of the manufacture of our products from order receipt to product shipment, including purchasing, manufacturing, testing, configuration, and delivery services. This agreement currently covers all of our products. In addition, in connection with the acquisition of Thales Contact SolutionsDictaphone Corporation’s Communications Recordings Systems division (or TCS)CRS), we assumedalso have a contract manufacturing agreement with InstemBulova Technologies Ltd, a UK company,EMS LLC (Bulova), pursuant to which InstemBulova manufactures all ex-TCSex-CRS products. As a result of these arrangements, we are now fully dependent on Flextronics and InstemBulova to process orders and manufacture our products. Consequently, the manufacturing process of our products is not in our direct control.
We may from time to time experience delivery delays due to the inability of Flextronics and InstemBulova to consistently meet our quality or delivery requirements and we may experience production interruptions if eitherany of Flextronics or InstemBulova is for any reason unable to continue the production of our products. Should we have on-going performance issues with our contract manufacturers, the
process to move from one contractor to another is a lengthy and costly process that could affect our ability to execute customer shipment requirements and /orand/or might negatively affect revenue and/or costs. If these manufacturers or any other manufacturer were to cancel contracts or commitments with us or fail to meet the quality or delivery requirements needed to satisfy customer orders for our products, we could lose time-sensitive customer orders and have significantly decreased quarterly revenues and earnings, which would have a material adverse effect on our business, results of operations and financial condition.
7
Undetected problems in our products could directly impair our financial results.
If flaws in the design, production, assembly or testing of our products (by us or our suppliers) were to occur, we could experience a rate of failure in our products that would result in substantial repair, replacement or service costs and potential liability and damage to our reputation. There can be no assurance that our efforts to monitor, develop, modify and implement appropriate test and manufacturing processes for our products will be sufficient to permit us to avoid a rate of failure in our products that results in substantial delays in shipment, significant repair or replacement costs or potential damage to our reputation, any of which could have a material adverse effect on our business, results of operations and financial condition.
If we lose our key suppliers, our business may suffer.
Certain components and subassemblies that are used in the manufacture of our existing products are purchased from a single or a limited number of suppliers. In the event that any of these suppliers are unable to meet our requirements in a timely manner, we may experience an interruption in production until an alternative source of supply can be obtained. Any disruption, or any other interruption of a supplier'ssupplier’s ability to provide components to us, could result in delays in making product shipments, which could have a material adverse effect on our business, financial condition and results of operations. In addition, some of our major suppliers use proprietary technology and software code that could require significant redesign of our products in the case of a change in vendor. Further, as suppliers discontinue their products, or modify them in manners incompatible with our current use, or use manufacturing processes and tools that could not be easily migrated to other vendors, we could have significant delays in product availability, which would have a significant adverse impact on our results of operations and financial condition. Although we generally maintain an inventory for some of our components and subassemblies to limit the potential for an interruption and we believe that we can obtain alternative sources of supply in the event our suppliers are unable to meet our requirements in a timely manner, we cannot assure you that our inventory and alternative sources of supply would be sufficient to avoid a material interruption or delay in production and in availability of spare parts.
The European Union has issued directives relating to the sale in member countries of electrical and electronic equipment, including products sold by us. If our products fail to comply with these directives, we could be subject to penalties and sanctions that could materially adversely affect our business.
A directive issued by the European Union on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment, or “RoHS,” came into effect on July 1, 2006. The RoHS directive lists a number of substances including, among others, lead, mercury, cadmium and hexavalent chromium, which must either be removed or reduced to within maximum permitted concentrations in any products containing electrical or electronic components that are sold within the European Union. Our products meet the requirements of the RoHS directive and we are making every effort in order to maintain compliance, without otherwise adversely affecting the quality and functionalities of our products.
8
We, like other manufacturers, are dependent on our suppliers for certain components and sub-system modules to comply with these requirements, and we may be required to pay higher prices for components that comply with this directive. In addition, compliance with the RoHS directive may require us to undertake significant expenses with respect to the re-design of our products. We may not be able to pass these higher component costs or redesign costs on to our customers. We cannot be sure that we will be able to comply with these regulations on a cost effective basis or that a sufficient supply of compliant components will be available to us. Our inability or failure to comply with these regulations, including by reason of failure by our suppliers to comply with the directive, may restrict us for a period of time from conducting certain business in the European Union and could have a material adverse effect on our results of operations.
A further directive on Waste Electrical and Electronic Equipment, or “WEEE,” approved by the European Union in 2003, promotes waste recovery with a view to reducing the quantity of waste for disposal and saving natural resources, in particular by reuse, recycling and recovery of waste electrical and electronic equipment. The WEEE directive covers all electrical and electronic equipment used by consumers and electronic equipment intended for professional use. The directive, which partly came into effect in August 2005, requires that all new electrical and electronic equipment put on the Community market be appropriately labeled regarding waste disposal and contains other obligations regarding the collection and recycling of waste electrical and electronic equipment. Our products fall within the scope of the WEEE directive, and we have set up the operational and financial infrastructure required for collection and recycling of WEEE, as stipulated in the WEEE directive, including product labeling, registration and the joining of compliance schemes. We are taking and will continue to take all requisite steps to ensure compliance with this directive. If we fail to maintain compliance, we may be restricted from conducting certain business in the European Union, which could adversely affect our results of operations.
The countries of the European Union, as a single market for our products, accounted in 2006 for approximately 20% of our revenues. If our products fail to comply with WEEE or RoHS directives or any other directive issued from time to time by the European Union, we could be subject to penalties and other sanctions that could have a material adverse affect on our results of operations and financial condition.
If we lose a major customer or support contract, our results of operations may suffer.
We derive a significant portion of our revenues from services, which include maintenance, project management, support and training. As a result, if we lose a major customer or if a support contract is delayed or cancelled, our revenues would be adversely affected. In addition, customers who have accounted for significant service revenues in the past may not generate revenues in future periods. Our failure to obtain new customers or additional orders from existing customers could also materially affect our results of operations.
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Risks associated with our distribution channels and key strategic partners may materially adversely affect our financial results.
We have agreements in place with many distributors, dealers and resellers to market and sell our products and services in addition to our direct sales force. We derive a significant percentage of our revenues from one of our distributor channels and new channels may, in the future, account for a significant percentage of our revenues. Our top distribution channel accounted for approximately 19%, 21% and 16% of our revenues in 2004, 2005 and 2006, respectively. Our financial results could be materially adversely affected if our contracts with distribution channels or our other partners were terminated, if our relationship with our distribution channels or our other partners were to deteriorate or if the financial condition of our distribution channels or our other partners were to weaken. Additionally, our competitors’ ability to penetrate our strategic relationships, particularly our relationship with Avaya, our largest global distribution channel and one of the leading global providers of enterprise business communication platforms in voice, e-business and data, may result in a significant reduction of sales through that channel. Moreover, our current distribution channels or other partners may decide to enter into our markets in competition with us, which will likely result in the termination of our relationship and may lead to a significant reduction in sales through related channels.
As our market opportunities change, our reliance on particular distribution channels or other partners may increase, which may negatively impact gross margins. There can be no assurance that we will be successful in maintaining or expanding these channels. If we are not successful, we may lose sales opportunities, customers and market share. In addition, some of our distribution channels or our other partners are suppliers of telecommunication infrastructure equipment. Some of our distribution channels or our other partners have developed and marketed IP-based products, software applications and storage products and services in competition with us and there can be no assurance that our distribution channels or our other partners will not further develop or market such products and services in the future.
Our uneven sales patterns could significantly impact our quarterly revenues and earnings.
The sales cycle for our products and services is variable, typically ranging between a few weeks to several months from initial contact with the potential client to the signing of a contract. Frequently, sales orders accumulate towards the latter part of a given quarter. Looking forward, given the lead-time required by our contract manufacturer, if a large portion of sales orders are received late in the quarter, we may not be able to deliver products within the quarter and thus such sales will be deferred to a future quarter. There can be no assurance that such deferrals will result in sales in the near term, or at all. Thus, delays in executing client orders may affect our revenue and cause our operating results to vary widely. Additionally, as a high percentage of our expenses, particularly employee compensation, is relatively fixed, a variation in the level of sales, especially at or near the end of any quarter, may have a material adverse impact on our quarterly operating results.
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It is also difficult to predict the exact mix of products for any period between hardware, software and services as well as within the product category between audio platforms and related applications and digital video. As each of our product types and services have different gross margins, changes in the mix of products sold in a period will have an impact, and perhaps a material impact, on our gross profit and net income in that period.
If we lose our key personnel or cannot recruit additional personnel, our business may suffer.
If our growth continues, we will be required to hire and integrate new employees. Recruiting and retaining qualified engineers and computer programmers to perform research and development and to commercialize our products, as well as qualified personnel to market and sell those products, are critical to our success. As of December 31, 2003,2006, approximately 25% of our employees were devoted to research and product development and approximately 26% were devoted to marketing and sales. There can be no assurance that we will be able to successfully recruit and integrate new employees. Competition forThere is often intense competition to recruit highly skilled employees may again become high in the technology industry. We may also experience personnel changes as a result of our move from multimedia recording equipment towards business performance solutions. An inability to attract and retain highly qualified employees may have an adverse effect on our ability to develop new products and enhancements for existing products and to successfully market such products, all of which would likely have a material adverse effect on our results of operations and financial position. Our success also depends, to a significant extent, upon the continued service of a number of key management, sales, marketing and development employees, the loss of any of whom could materially adversely affect our business, financial condition and results of operations.
Operating internationally exposes us to additional and unpredictable risks.
We sell our products throughout the world and intend to continue to increase our penetration of international markets. In 1999, 2000, 2001, 20022003, 2004, 2005 and 2003,2006, approximately 99%, 97%, 98%, 98% and 99%, respectively of our total sales were derived from sales to customers outside of Israel, and approximately 52%50%, 55%44%, 48%, 52%53% and 50%54%, respectively, of our total sales were made to customers in North America. A number of risks are inherent in international transactions. Our future results
could be materially adversely affected by a variety of factors including changes in exchange rates, general economic conditions, regulatory requirements, tax structures or changes in tax laws, and longer payment cycles in the countries in our geographic areas of operations. International sales and operations may be limited or disrupted by the imposition of governmental controls and regulations, export license requirements, political instability, trade restrictions, changes in tariffs and difficulties in managing international operations. We cannot assure you that one or more of these factors will not have a material adverse effect on our international operations and, consequently, on our business, financial condition and results of operations.
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Inadequate intellectual property protections could prevent us from enforcing or defending our intellectual property and we may be subject to liability in the event our products infringe on the proprietary rights of third parties and we are not successful in defending such claims.
Our success is dependent, to a significant extent, upon our proprietary technology. We currently own elevenhold 44 U.S. patents (including sevenand 24 patents issued in additional countries covering substantially the United States) to protect oursame technology and weas the U.S. patents. We have 72over 164 patent applications pending in the United States and other countries.We currently rely on a combination of patent, trade secret, copyright and trademark law, together with non-disclosure and non-competition agreements, as well as third party licenses to establish and protect the technology used in our systems. However, we cannot assure you that such measures will be adequate to protect our proprietary technology, that competitors will not develop products with features based upon, or otherwise similar to our systems, or that third party licenses will be available to us or that we will prevail in any proceeding instituted by us in order to enjoin competitors from selling similar products. Although we believe that our products do not infringe upon the proprietary rights of third parties, we cannot assure you that one or more third parties will not make a contrary claim or that we will be successful in defending such claim.
From time to time, we receive "cease“cease and desist"desist” letters alleging patent infringements. No formal claims or other actions (aside from Dictaphone) have been filed with respect to such letters.alleged infringements, except for claims filed by Dictaphone (which have since been settled and dismissed) and Witness Systems, Inc. (described under Item 8, “Financial Information–Legal Proceedings” in this annual report). We believe that none of these allegations has merit. We cannot assure you, however, that we will be successful in defending against the claims ifthat have been asserted or any other claims that may be asserted. We also cannot assure you that such claims if asserted, will not have a material adverse effect on our business, financial condition, or operations. Defending infringement claims or other claims could involve substantial costs and diversion of management resources.
In addition, to the extent we are not successful in defending such claims, we may be subject to injunctions with respect to the use or sale of certain of our products or to liabilities for damages and may be required to obtain licenses which may not be available on reasonable terms.terms, any of which may have a material adverse impact on our business or financial condition.
We face potential product liability claims against us.
Our products focus specifically on organizations'organizations’ business-critical operations. We may be subject to claims that our products are defective or that some function or malfunction of our products caused or contributed to property, bodily or consequential damages. We attempt to minimize this risk by incorporating provisions into our distribution and standard sales agreements that are designed to limit our exposure to potential claims of liability. We carry product liability insurance in the amount of $15,000,000 per occurrence and $15,000,000 overall per annum. No assurance can be given that all claims will be covered eitherbarred by the contractual provisions limiting liability or bythat the provisions will be enforceable. We carry product liability insurance orin the amount of $25,000,000 per occurrence and $25,000,000 overall per annum. No assurance can be given that the amount of any individual claim or all claims will be covered by the insurance or that the amount of any individual claim or all claims in the aggregate will not exceed insurance policy coverage limits. A significant liability claim against us could have a material adverse effect on our results of operations and financial position.
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If our advanced compliance recording solutions fail to record our customers’ interactions, we may be subject to liability and our reputation may be harmed.
Many of our customers use our solutions to record and to store recordings of commercial interactions. These recordings are used to provide back-up and verification of transactions and to guard against risks posed by lost or misinterpreted voice communications. These customers rely on our solutions to record, store and retrieve voice data in a timely, reliable and efficient manner. If our solutions fail to record our customers’ interactions or our customers are unable to retrieve stored recordings when necessary, we may be subject to liability and our reputation may be harmed. Although we attempt to limit any potential exposure through quality assurance programs, insurance and contractual terms, we cannot assure you that we will eliminate or successfully limit our liability for any failure of our recording and storage solutions.
We face risks relating to government contracts.
We sell our products to, among other customers, governments and governmental entities. These sales are subject to special risks, such as delays in funding, termination of contracts or sub-contracts at
the convenience of the government, termination, reduction or modification of contracts or sub-contracts in the event of changes in the government'sgovernment’s policies or as a result of budgetary constraints, and increased or unexpected costs resulting in losses or reduced profits under fixed price contracts. Although to date weSuch occurrences have not experienced any material problems in our performance of government contracts, orhappened in the receipt of payments in full under such contracts,past and we cannot assure you that we will not experience problems in the future.
Risks Relating to Israel
Our business may be impacted by inflation and NIS exchange rate fluctuations.
Exchange rate fluctuations between the United States dollar and the NIS may negatively affectfuture in our earnings. A substantial majorityperformance of our revenues and a substantial portion of our expenses are denominated in U.S. dollars. However, a significant portion of the expenses associated with our Israeli operations, including personnel and facilities related expenses, are incurred in NIS. Consequently, inflation in Israel will have the effect of increasing the dollar cost of our operations in Israel, unless it is offset on a timely basis by a devaluation of the NIS relative to the U.S. dollar. We cannot predict any future trends in the rate of inflation in Israel or the rate of devaluation of the NIS against the U.S. dollar. If the U.S. dollar cost of our operations in Israel increases, our dollar-measured results of operations will be adversely affected.
We are subject to the political, economic and military conditions in Israel.
Our headquarters, research and development and main manufacturing facilities are located in the State of Israel, and we are directly affected by the political, economic and military conditions to which Israel is subject. Since the establishment of the State of Israel in 1948, a number of armed conflicts have taken place between Israel and its Arab neighbors. A state of hostility, varying in degree and intensity, has led to security and economic problems for Israel. Since October 2000, there has been a high level of violence between Israel and the Palestinians, which has led to a crisis in the entire peace process and affected Israel's relationship with several Arab countries. Any armed conflicts or political instability in the region could negatively affect local business conditions and harm our results of operations. We cannot predict the effect on the region of the increase in the degree of violence between Israel and the Palestinians. Furthermore, several countries restrict doing business with Israel and Israeli companies, and additional companies may restrict doing business with Israel and Israeli companies as a result of the recent increase in hostilities. Our products are heavily dependent upon components imported from, and most of our sales are made to, countries outside of Israel. Accordingly, our operations could be materially adversely affected if trade between Israel and its present trading partners were interrupted or curtailed.
Some of our directors, officers and employees are currently obligated to perform annual military reserve duty. Additionally, in the event of a military conflict, including the ongoing conflict with the Palestinians, these persons could be required to serve in the military for extended periods of time. We cannot assess the full impact of these requirements on our workforce or business and we cannot predict the effect on us of any expansion or reduction of these obligations.
Service and enforcement of legal process on us and our directors and officers may be difficult to obtain.
Service of process upon our directors and officers, most of whom reside outside the United States, may be difficult to obtain within the United States. Furthermore, since the majority of our assets and most of our directors and officers are located outside the United States, any judgment obtained in the United States against us or these individuals or entities may not be collectible within the United States.
There is doubt as to the enforceability of civil liabilities under the Securities Act and the Securities Exchange Act in original actions instituted in Israel. However, subject to certain time limitations and other conditions, Israeli courts may enforce final judgments of United States courts for liquidated amounts in civil matters, including judgments based upon the civil liability provisions of those Acts.
We depend on the availability ofsuch government grants and tax benefits.
We derive and expect to continue to derive significant benefits from various programs and laws in Israel including tax benefits relating to our "Approved Enterprise" programs and certain grants from the Office of the Chief Scientist, or OCS, for research and development. To be eligible for these grants, programs and tax benefits, we must continue to meet certain conditions, including making certain specified investments in fixed assets and conducting the research, development and manufacturing of products developed with such OCS grants in Israel (unless a special approval has been granted). From time to time, the Israeli Government has discussed reducing or eliminating the availability of these grants, programs and benefits and there can be no assurance that the Israeli Government's support of grants, programs and benefits will continue. Pursuant to an amendment to Israeli regulations, income from two of our "Approved Enterprises" is exempt from income tax for only two years. Following this two-year period, the "Approved Enterprise" will be subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following eight years. Income from the other two "Approved Enterprises" is tax exempt for four years. Following this four-year period, the "Approved Enterprises" are subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following six years. If grants, programs and benefits available to us or the laws under which they were granted are eliminated or their scope is further reduced, or if we fail to meet the conditions of existing grants, programs or benefits and are required to refund grants or tax benefits already received (together with interest and certain inflation adjustments), our business, financial condition and results of operations could be materially adversely affected.
Risks Relating to Our Businesscontracts.
The markets in which we operate are highly competitive and we may be unable to compete successfully.
The market for our products and related services, in general, is highly competitive. Additionally, some of our principal competitors such as Witness Systems, Inc. and Verint Systems, Inc. (who announced a proposed business combination in February 2007) may have significantly greater resources and larger customer bases than do we. We have seen evidence of deep price reductions by our competitors and expect to continue to see such behavior in the future, which, if we are required to match such discounting, will adversely affect our gross margins and results of operations. To date, we have been able to manage our product design and component costs. However, there can be no assurance that we will be able to continue to achieve reductions in component and product design costs. Further, the relative and varying rates of increases or decreases in product price and cost could have a material adverse impact on our earnings.
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We are expanding the scope of our Voice Platforms and Applications to Enterprise Performance Management solutions, with a focus on analytic software solutions that are based on voice and data content analysis. The market for such content analysis applications is still in its early phases. Successful positioning of our products is a critical factor in our ability to maintain growth. Furthermore, new potential entrants from the traditional enterprise business intelligence and business analytics sector may decide to develop recording and content analysis capabilities and compete with us in this emerging opportunity. As a result, we expect to continue to make significant expenditures on marketing. We cannot assure youensure that the market awareness or demand for our new products will grow as rapidly as we expect, or if at all, that we will successfully develop new products or introduce new applications for existing products, that such new products and applications will achieve market acceptance or that the introduction of new products or technological developments by others will not adversely impact the demand for our products.
The recent expansion of Voice over Internet Protocol (or VOIP) into contact centers and trading floors may allow one or more of our competitors to take a leadership position with respect to this new technology. Strategic partners may change their vendor preference as a result or may develop
embedded VOIP recording as part of the VOIP switch or networking infrastructure. We cannot assure you that our products or existing partnerships will ensure sustainable leadership.
With respect to the market for digital video products and applications (or Video Platforms and Applications), our Video Platforms and Applications are utilized by entities in the closed circuit television, or CCTV, security, gaming and retail industries to capture, store and analyze digital video and related data. The market for our Video Platforms and Applications is highly competitive and includes products offering a broad range of features and capacities. We compete with a number of large, established manufacturers of video recording systems and distributors of similar products, as well as new emerging competitors. The price per channel of digital recording systems has decreased throughout the market in recent years, primarily due to competitive pressures. We cannot assure you that the price per channel of digital recording systems will not continue to decrease or that our gross profit will not decrease as a result. Moreover, our penetration into this market may not experience the same growth rate as the entire company’s growth rate, which might have a material adverse effect on our earnings.
With respect to the public safety part of our business, our ability to succeed depends on our ability to develop an effective network of distributors to the mid-low segment of the public safety market, while facing pricing pressures and low barriers to entry. We face significant competition from other well-established competitors, including Dictaphone Corporation, CVDS Inc., VoicePrint Inc. and others. Prices have decreased throughout the market in recent years, primarily due to competitive pressures. We cannot assure you that prices will not continue to decrease or that our gross profit will not decrease as a result. We believe that our ability to sell and distribute our Voice Platforms and Applications in the public safety market depends on the success of our marketing, distribution and product development initiatives. We cannot assure you that we will be successful in these initiatives.
The Voice-over-Internet-Protocol contact center and trading market is highly competitive and we may be unable to compete successfully. The recent expansion of Voice-over-Internet-Protocol (or VoIP) into contact centers and trading floors may allow one or more of our competitors to take a leadership position with respect to this new technology. Strategic partners may change their vendor preference as a result or may develop embedded VoIP recording as part of the VoIP switch or networking infrastructure. Successful marketing of our products and services to our customers and partners will be critical to our ability to maintain growth. We cannot assure you that our products or existing partnerships will permit us to compete successfully.
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Continuing adverseAdverse conditions in the information technology sector may lead to a decreased demand for our Voice Platformsvoice platforms and Applicationsapplications and may harm our business, financial condition and results of operations.
We are subject to the effects of general global, economic and market conditions. Our operating results may be materially adversely affected as a result of recent unfavorable economic conditions and reduced information technology spending, particularly in the product segments in which we compete. In particular, many enterprises, telecommunications carriers and service providers have reducedmay reduce spending in connection with contact centers, and many financial institutions have reducedmay reduce spending related to trading floors. TheseCustomer purchase decisions may be significantly affected by a variety of factors including trends may adversely affectin spending for information technology and enterprise software, market competition, and the growthviability or announcement of sales of new applications.alternative technologies. If these industry-wide conditions persist,exist, they will likelymay have ana material adverse impact which may be material, on our business, financial condition and results of operations.
We depend on certain key strategic partners for sales of our products. If our relationship with these partners is for any reason impaired, our business and results of operations will likely suffer.
We have agreements in place with many distributors, dealers and resellers to market and sell our products and services in addition to our direct sales force. We derive a significant percentage of our revenues from one or more of our channel partners. Our financial results could be materially adversely affected if our contracts with channel partners were terminated, if our relationship with channel partners were to deteriorate or if the financial condition of our channel partners were to weaken. Our top channel partner accounted for approximately 20%, 23% and 14% of our revenues in 2003, 2002 and 2001 respectively. Our competitors' ability to penetrate these strategic relationships, particularly our relationship with Avaya Inc., our largest global distribution partner and one of the leading global providers of enterprise business communication platforms in voice, e-business and data, may result in a significant reduction of sales through that partner.
In addition, as our market opportunities change, we may have increased reliance on particular channel partners, which may negatively impact gross margins. There can be no assurance that we will be successful in maintaining or expanding these channels. If we are not successful, we may lose sales
opportunities, customers and market share. In addition, there can be no assurance that our channel partners will not develop or market products or services in competition with us in the future.
We depend on the success of the NiceLog system and related products.
The NiceLog system, our digital voice recording system, is a computer telephony integrated multi-channel voice recording and retrieval system. We are dependent on the success of the NiceLog system and related products to maintain profitability. In 2001, 20022004, 2005 and 2003,2006, approximately 78%, 78% and respectively, 88%63%, 82% and 59%respectively, of our revenues were generated from sales of NiceLog systems and related products and we anticipate that such products will continue to account for a significant portion of our sales in the next several years. A significant decline in sales of NiceLog systems and related products, or a significant decrease in the profit margin on such products, could have a material adverse effect on our business, financial condition or results of operations.
We may be unable to develop strategic alliances and marketing partnerships for the global distribution of our Video Platformsvideo platforms and Applications,applications, which may limit our ability to successfully market and sell these products.
We believe that developing marketing partnerships and strategic alliances is an important factor in our success in marketing our Video Platformsvideo platforms and Applicationsapplications and in penetrating new markets for such products. However, unlike our Voice Platformsvoice platforms and Applications,applications, we have only recently started to develop a number of strategic alliances for the marketing and distribution of our Video Platformsvideo platforms and Applications.applications. We cannot assure you that we will be able to develop such partnerships or strategic alliances on terms that are favorable to us, if at all. Failure to develop such arrangements that are satisfactory to us may limit our ability to successfully market and sell our Video Platformsvideo platforms and Applicationsapplications and may have a negative impact on our business and results of operations.
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We may be unable to commercialize new video content analysis applications.
We are currently in the process of developing and commercializing new video content analysis applications that will enable real-time detection of security threats. The market for such video content analysis applications is still in an early phase. In addition, because this is a new opportunity for changing security procedures and represents a transition to proactive security management, we are not able to predict the pace at which security organizations will adopt this technology, if at all. Successful positioning of our products is a critical factor in our ability to maintain growth. New potential entrants to the market may decide to develop video content analysis capabilities and compete with us in this emerging opportunity. As a result, we expect to continue to make significant expenditures on marketing. We cannot assure you that a market for these products will develop as rapidly as we expect or at all, that we will successfully develop new products or introduce new applications for existing products, that new products or applications will meet market expectations and needs, that we will be successful in penetrating these markets and in marketing our products or that the introduction of new products or technological developments by others will not adversely impact the demand for our video content analysis applications.
If the pace of spending by the U.S. Department of Homeland Security is slower than anticipated, our security business will likely be adversely affected, perhaps materially.
The market for our security solutions in CCTV continuous recording, public safety and law enforcement is highly dependent on the spending cycle and spending scope of the United StatesU.S. Department of Homeland Security, as well as local, state and municipal governments and security organizations in international markets. We cannot be sure that the spending cycle will materialize as we expect and that we will be positioned to benefit from the potential opportunities.
If we are unable to maintain the security of our systems, our business, financial condition and operating results could be harmed.
The occurrence, or perception of occurrence, of security breaches in the operation of our business or by third parties using our products could harm our business, financial condition and operating results. Some of our customers use our products to compile and analyze highly sensitive or confidential information. We may come into contact with such information or data when we perform service or maintenance functions for our customers. While we have internal policies and procedures for employees in connection with performing these functions, the perception or fact that any of our employees has improperly handled sensitive information of a customer or a customer’s customer could negatively impact our business. If, in handling this information we fail to comply with our privacy policies or privacy and security laws, we could incur civil liability to government agencies, customers and individuals whose privacy was compromised. If personal information is received or used from sources outside the U.S., we could be subject to civil, administrative or criminal liability under the laws of other countries. In addition, third parties may attempt to breach our security or inappropriately use our products through computer viruses, electronic break-ins and other disruptions. If successful, confidential information, including passwords, financial information, or other personal information may be improperly obtained and we may be subject to lawsuits and other liability. Any internal or external security breaches could harm our reputation and even the perception of security risks, whether or not valid, could inhibit market acceptance of our products.
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Our business could be materially adversely affected by changes in the legal and regulatory environment.
Our business, results of operations and financial condition could be materially adversely affected if laws, regulations or standards relating to our products or us are newly implemented or changed.
If we fail to maintain effective internal controls in accordance with Section 404 of the Sarbanes-Oxley Act of 2002, it could have a material adverse effect on our business, operating results and stock price.
The Sarbanes-Oxley Act of 2002 imposes certain duties on us. Our efforts to comply with the requirements of Section 404, which apply to our financial statements for 2006, have resulted in increased general and administrative expenses and a devotion of management time and attention to compliance activities, and we expect these efforts to require the continued commitment of significant resources. If we fail to maintain the adequacy of our internal controls, we may not be able to ensure that we can conclude on an ongoing basis that we have effective internal control over financial reporting. In addition, we may identify material weaknesses or significant deficiencies in our internal control over financial reporting. Failure to maintain effective internal control over financial reporting could result in investigation and/or sanctions by regulatory authorities, and could have a material adverse effect on our business and operating results, investor confidence in our reported financial information, and the market price of our common stock.
Additional tax liabilities could materially adversely affect our results of operations and financial condition.
As a global corporation, we are subject to income taxes both in Israel and various foreign jurisdictions. Our domestic and international tax liabilities are subject to the allocation of revenues and expenses in different jurisdictions and the timing of recognizing revenues and expenses. Additionally, the amount of income taxes paid is subject to our interpretation of applicable laws in the jurisdictions in which we file. From time to time, we are subject to income tax audits. While we believe we comply with applicable income tax laws, there can be no assurance that a governing tax authority will not have a different interpretation of the law and assess us with additional taxes. Should we be assessed additional taxes, there could be a material adverse affect on our results of operations and financial condition.
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Risks Relatedrelating to Israel
Our business may be impacted by inflation and NIS exchange rate fluctuations.
Exchange rate fluctuations between the U.S. dollar and the NIS may negatively affect our earnings. A substantial majority of our revenues and a substantial portion of our expenses are denominated in U.S. dollars. However, a significant portion of the expenses associated with our Israeli operations, including personnel and facilities related expenses, are incurred in NIS. Consequently, inflation in Israel will have the effect of increasing the dollar cost of our operations in Israel, unless it is offset on a timely basis by a devaluation of the NIS relative to the U.S. dollar. In addition, if the value of the U.S. dollar decreases against the NIS, our earnings may be negatively impacted. In 2006, the U.S. dollar depreciated against the NIS by 8.2% while inflation decreased by only 0.1%, and from January 1, 2007 to May 31, 2007, the U.S. dollar depreciated against the NIS by an additional 4.5%. We cannot predict any future trends in the rate of inflation in Israel or the rate of devaluation or appreciation of the NIS against the U.S. dollar or of the U.S. dollar against the NIS. If the U.S. dollar cost of our operations in Israel increases and if the current trend of depreciation of the U.S. dollar against the NIS continues, our dollar-measured results of operations will be adversely affected. In addition, exchange rate fluctuations in currency exchange rates in countries other than Israel where we operate and do business may also negatively affect our earnings.
We are subject to the political, economic and military conditions in Israel.
Our headquarters, research and development and main manufacturing facilities, as well as the facilities of Flextronics Israel Ltd., our key manufacturer, are located in the State of Israel, and we are directly affected by the political, economic and military conditions to which Israel is subject. Since the establishment of the State of Israel in 1948, a number of armed conflicts have taken place between Israel and its Arab neighbors. A state of hostility, varying in degree and intensity, has led to security and economic problems for Israel. Since October 2000, there has been a high level of violence between Israel and the Palestinians, and in January 2006, Hamas, an Islamist movement responsible for many attacks, including missile strikes, against Israelis, won the majority of the seats in the Parliament of the Palestinian Authority. This development has further strained relations between Israel and the Palestinian Authority. Further, in the summer of 2006, Israel engaged in a war with Hezbollah, a Lebanese Islamist Shiite militia group, which involved thousands of missile strikes and disrupted most day-to-day civilian activity in northern Israel. Acts of terrorism, armed conflicts or political instability in the region could negatively affect local business conditions and harm our results of operations. We cannot predict the effect on the region of any diplomatic initiatives or political developments involving Israel or the Palestinians or other countries in the Middle East. Furthermore, several countries restrict doing business with Israel and Israeli companies, and additional companies may restrict doing business with Israel and Israeli companies as a result of an increase in hostilities. Our products are heavily dependent upon components imported from, and most of our sales are made to, countries outside of Israel. Accordingly, our operations could be materially adversely affected if trade between Israel and its present trading partners were interrupted or curtailed.
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Some of our officers and employees are currently obligated to perform annual military reserve duty and some were called to duty during the summer of 2006. Additionally, in the event of a military conflict, including the ongoing conflict with the Palestinians, these persons could be required to serve in the military for extended periods of time. We cannot assess the full impact of these requirements on our workforce or business and we cannot predict the effect on us of any expansion or reduction of these obligations.
Service and enforcement of legal process on us and our directors and officers may be difficult to obtain.
Service of process upon our directors and officers, most of whom reside outside the United States, may be difficult to obtain within the United States. Furthermore, since the majority of our assets and most of our directors and officers are located outside the United States, any judgment obtained in the United States against us or these individuals or entities may not be collectible within the United States. Additionally, it may be difficult to enforce civil liabilities under U.S. federal securities law in original actions instituted in Israel. Israeli courts may refuse to hear a claim based on a violation of U.S. securities laws because Israel is not the most appropriate forum to bring such a claim. In addition, even if an Israeli court agrees to hear a claim, it may determine that Israeli law and not U.S. law is applicable to the claim. If U.S. law is found to be applicable, the content of applicable U.S. law must be proved as a fact, which can be a time-consuming and costly process. Certain matters of procedure will also be governed by Israeli law. There is little binding case law in Israel addressing these matters.
We depend on the availability of government grants and tax benefits. Our participation in these programs restricts our ability to freely transfer manufacturing rights and technology out of Israel.
We derive and expect to continue to derive significant benefits from various programs including Israeli tax benefits relating to our “Approved and Privileged Enterprise” programs and certain grants from the Office of the Chief Scientist of the Ministry of Industry, Trade and Labor, or OCS, for research and development. To be eligible for these grants, programs and tax benefits, we must continue to meet certain conditions, including making certain specified investments in fixed assets and conducting the research, development and manufacturing of products developed with such OCS grants in Israel (unless a special approval has been granted for performing manufacturing activities outside Israel). From time to time, the Israeli Government has discussed reducing or eliminating the availability of these grants, programs and benefits and there can be no assurance that the Israeli Government’s support of grants, programs and benefits will continue. If grants, programs and benefits available to us or the laws, rules and regulations under which they were granted are eliminated or their scope is further reduced, or if we fail to meet the conditions of existing grants, programs or benefits and are required to refund grants or tax benefits already received (together with interest and certain inflation adjustments) or fail to meet the criteria for future “Approved or Privileged Enterprises,” our business, financial condition and results of operations could be materially adversely affected including an increase in our provision for income taxes.
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On April 1, 2005, an amendment to the Israeli law which deals with Approved Enterprises came into force. Pursuant to the amendment, a company’s facility will be granted the status of “Approved Enterprise” only if it is proven to be an industrial facility (as defined in such law) that contributes to the economic independence of the Israeli economy and is a competitive facility that contributes to the Israeli gross domestic product. The amendment incorporates certain changes to both the criteria and procedure for obtaining “Approved Enterprise” status for an investment program, and changes to the tax benefits afforded in certain circumstances to “Approved Enterprises” under such law (which is referred to as a Privileged Enterprise following such amendment). The amendment applies to Approved Enterprise programs in which the year of commencement of benefits under the law is 2004 or later, unless such programs received approval from the applicable government authority prior to December 31, 2004, in which case the provisions of the amendment will not apply. We have one Privileged Enterprise program which is covered by the amendment. Whilst we believe that we meet the statutory conditions as set out in the amendment there can be no assurance that the tax authority in Israel will concur. Should this Privileged Enterprise program not be considered to meet the statutory conditions, our provision for income taxes will increase materially.
As a result of the amendment, tax-exempt income generated under the provisions of the amended law, will subject us to taxes upon dividend distribution or complete liquidation.
We do not intend to distribute any amounts of its undistributed tax exempt income as dividends as we intend to reinvest our tax-exempt income. Accordingly, no deferred income taxes have been provided on income attributable to our Approved or Privileged Enterprise programs as the undistributed tax exempt income is essentially permanent in duration.
Under Israeli law, products incorporating know-how developed with grants from the OCS are required to be manufactured in Israel, unless prior approval of a governmental committee is obtained. As a condition to obtaining this approval, we may be required to pay to the OCS up to 300% of the grants we received and to repay these grants on an accelerated basis, depending on the portion of manufacturing performed outside Israel. In addition, we are prohibited from transferring to third parties the technology developed with these grants without the prior approval of a governmental committee and, possibly, the payment of a fee. See Item 4, “Information on the Company–Research and Development” in this annual report, for additional information about these programs of the OCS.
Provisions of Israeli law may delay, prevent or impede an acquisition of us, which could prevent a change of control.
Israeli corporate law regulates mergers and tender offers, requires tender offers for acquisitions of shares above specified thresholds and regulates other matters that may be relevant to these types of transactions. Furthermore, Israeli tax considerations may make potential transactions unappealing to us or to some of our shareholders. These provisions could delay, prevent or impede an acquisition of us. See Item 10, “Additional Information–Mergers and Acquisitions” in this annual report, for additional discussion about some anti-takeover effects of Israeli law.
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Risks related to our Ordinary Shares and ADSs
Our share price is volatile and may decline.
Numerous factors, some of which are beyond our control, may cause the market price of our ordinary shares or our ADSs, each of which represents one ordinary share, to fluctuate significantly. These factors include, among other things, announcements of technological innovations, development of or disputes concerning our intellectual property rights, customer orders or new products by us or our competitors, currency exchange rate fluctuations, earningearnings releases by us or our competitors, market conditions in the industry and the general state of the securities markets, with particular emphasis on the technology and Israeli sectors of the securities markets.
Our operating results in one or more future periods may fluctuate significantly and may cause our share price to be volatile.
The sales cycle for our products and services is variable, typically ranging between a few weeks to several months, and in some extreme cases it may take even longer, from initial contact with the potential client to the signing of a contract. Frequently, sales orders accumulate towards the latter part of a given quarter. Looking forward, given the lead time required by our contract manufacturer, if a large portion of sales orders are received late in the quarter, we may not be able to deliver products within the quarter and thus such sales will be deferred to a future quarter. There can be no assurance that such deferrals will result in sales in the near term, or at all. Thus, delays in executing client orders may affect our revenue and cause our operating results to vary widely. Additionally, as a high percentage of our expenses, particularly employee compensation, is relatively fixed, a variation in the level of sales, especially at or near the end of any quarter, may have a material adverse impact on our quarterly operating results.
In addition, our quarterly operating results may be subject to significant fluctuations due to other factors, including the timing and size of orders and shipments to customers, variations in distribution channels, mix of products, new product introductions, competitive pressures and general economic conditions. It is difficult to predict the exact mix of products for any period between hardware, software and services as well as within the product category between audio platforms and related applications, digital video and communications intelligence. Because a significant portion of our overhead consists of fixed costs, our quarterly results may be adversely impacted if sales fall below management'smanagement’s expectations. In addition, the period of time from order to delivery of our Audioaudio and Video Platformsvideo platforms and Applicationsapplications is short, and therefore our backlog for such products is currently, and is expected to continue to be, small and substantially unrelated to the level of sales in subsequent periods. As a result, our results of operations for any quarter may not necessarily be indicative of results for any future period. Due to all of the foregoing factors, in some future quarters our sales or operating results may be below our forecasts and the expectations of public market analysts or investors. In such event, the market price of our ordinary shares and ADSs would likelymay be materially adversely affected.
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| Item 4. | Information on the Company. |
History and Development of the Company
Item 4. Information on the Company.
General
Our legal and commercial name is NICE SystemsNICE-Systems Ltd. We are a company limited by shares organized under the laws of the State of Israel. We were originally incorporated as NICE Neptun Intelligent Computer Engineering Ltd. on September 28, 1986 and were renamed NICE-Systems Ltd. on October 14, 1991. Our principal executive offices are located at 8 Hapnina Street, P.O. Box 690, Ra'ananaRa’anana 43107, Israel and the telephone number at that location is +972-9-775-3030. Our agent for service in the United States is our subsidiary, NICE Systems Inc., 301 Route 17 North, 10th Floor, Rutherford, New Jersey 07070.
For a summary of our recent acquisitions and dispositions, please see Item 5, “Operating and Financial Review and Prospects–Recent Acquisitions and Dispositions” in this annual report.
Products/MarketsBusiness Overview
We are a leading provider of solutions that capture, manage and analyze unstructured multimedia content enabling companies and public organizations to enhance business and operational performance, address security threats and behave proactively. Unstructured multimedia content includes phone calls to contact centers, back offices and branches, video captured by closed circuit television cameras, radio communications between emergency services personnel, email and instant messaging. Our solutions include integrated, scalable, multimedia recording platforms, software applications and related professional services. These solutions address critical business processes and risk management, compliance procedures and security needs of companies and public organizations. Our solutions facilitate faster decision-making and near real-time action, improving business and employee performance, and enhancing security and public safety. Our customers use our systems in a variety of enterprises, such as financial services, health care, outsourcers, retail, service providers, telecommunications and utilities. Our security solutions are primarily focused on homeland security and first responder organizations, transportation organizations, government-related organizations and the private sector. Our solutions are deployed at over 24,000 customers, including over 85 of the Fortune 100 companies.
For a breakdown of total revenues by products and services for each of the last three years, please see Item 5, “Operating and Financial Review and Prospects–Results of Operations.”
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Industry Background and Trends
1) Voice PlatformsIncreased focus on business productivity, operational performance and Applicationsprofitability. Companies are increasingly focused on improving productivity and increasing profitability by creating better-quality customer experiences and through achieving higher efficiencies across the enterprise. These objectives require organizations to better manage their customer, partner and employee relationships, analyze critical customer data, maximize the value of customer interactions and execute customer-focused business processes. Considering the high cost of acquiring additional customers and the maturation of many industries, it is increasingly important to acquire new customers and to maximize revenue from the retention and continued satisfaction of current customers. Similarly, due to the high cost of hiring and training new employees, it is important for organizations to address employee concerns in a timely fashion to maximize employee retention and productivity. These challenges have been heightened by the broad adoption of Voice-over-Internet-Protocol (VoIP) leading to an increased number of points of contact between companies and their customers, as well as the broad deployment of contact center solutions to remote locations.
The contact center has emerged as the primary point of an enterprise’s interaction with its customers, rendering it essential to improving customer satisfaction and driving revenue. The importance of the contact center, combined with the complexity of the requirements for its effective management, have led to a need for an ever broadening set of management tools. Companies are seeking more advanced and more integrated solutions to enable quality monitoring, workforce management and performance management to better utilize their resources.
Companies have historically invested in solutions and operational systems which rely on structured transactional data contained in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and other related application databases in order to better utilize business intelligence. Traditional business intelligence solutions unlock value contained in these structured data by describing what has happened in any given transaction, and then, by examining patterns in historical data, attempting to predict future customer behavior. Recently, however, companies have recognized the value contained in other types of data, including the vast amounts of unstructured multimedia content that is generated by ongoing interactions with their customers, employees or partners. By employing software-based analytics on unstructured multimedia content, companies are able to detect customer intent, often through interactions in which a customer may express concerns or desires or provide other signals of their intentions. Equipped with such an “early detection” system, companies can take proactive measures to reduce customer churn, focus their marketing efforts and address employee dissatisfaction. By better understanding unstructured data, companies can develop a more comprehensive view across the enterprise, increase revenue and improve service quality, productivity and profitability.
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Internet Protocol adoption driving proliferation of multimedia content. VoIP is emerging as the standard for enterprise communications and is being deployed widely. The adoption of VoIP is expanding the type and volume of interactions between companies and their customers, employees and partners. This proliferation, together with businesses’ replacement of legacy communications systems and related infrastructure, has created additional growth in the need for IP-based communications solutions. To remain competitive, businesses offer email, Internet and other multimedia, IP-based communications, such as VoIP, in addition to traditional means of communications, such as mail and analog voice calls. Additionally, VoIP has enabled enterprises to rapidly and economically deploy contact center solutions to branch offices and other remote locations, including to agents working from their homes. Due to these and other trends, the amount and types of communications within businesses have increased dramatically. As a result, many businesses are faced with the increasing challenge of better understanding the variety of unstructured multimedia content generated by these customer, employee and partner interactions. Similarly, we believe the security market is beginning to migrate to multimedia IP-based technologies in an effort to respond to security threats and challenges in a cost-effective and flexible manner.
New security challenges for public safety and homeland security. Terrorist attacks around the world have significantly changed the geopolitical landscape and created long-term consequences for public safety, security and intelligence agencies. In addition, transportation organizations, local authorities and government-related organizations have become increasingly aware of the benefits technology can provide in the areas of crime prevention and public safety. These organizations face new challenges in detecting, protecting against and effectively responding to threats to public safety and homeland security. As a result of these global trends, these organizations face the growing challenge of storing and analyzing vast amounts of multimedia content generated by traditional and IP-based communications captured by an increasing variety of detection devices. Emergency services and public organizations require increasingly sophisticated solutions to analyze this content in order to strengthen the measures they take for public safety and security. These solutions need to identify threats as they occur and analyze video footage to identify suspicious objects or behavior more quickly and effectively.
Increased focus on physical corporate security. Companies operating throughout the world have recognized that threats to their facilities, IT networks and personnel need to be addressed at all times. For example, many companies have determined that they need to establish measures for personnel screening and observation, invest in enhanced physical security measures and incident response capability, and deploy a variety of systems to address network-based vulnerabilities. As a result of these global trends in security needs, more companies face the growing challenge of storing and analyzing vast amounts of content, such as voice, video and other IP-based communications, captured by an increasing variety of detection devices, such as closed circuit television.
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Heightened regulatory and compliance requirements and the high cost of dispute resolution. Regulatory pressures have increased for corporations and public organizations worldwide, especially in the wake of recent well-publicized accounting scandals. For example, regulations such as the Sarbanes-Oxley Act of 2002 and the pending financial guidelines of the International Financial Reporting Standards Board have heightened the complexity of corporate and governmental compliance. The hiring of additional finance and accounting employees and increased civil penalties and auditor expenses have raised the financial costs of both noncompliance and ongoing compliance. In addition, it continues to be important to be able to resolve certain communication disputes, such as between counterparties in a securities trade, in an efficient and definitive manner. Existing business intelligence and other IT solutions have addressed these growing challenges to some degree. However, companies and public organizations require improved solutions that not only provide better compliance but also more current, near real-time information with increased operational visibility. These solutions need to reduce the costs associated with ongoing compliance, while creating the required audit trail for regulatory purposes.
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Our Solutions
We have developed fully integrated solutions that include software applications and hardware components that can be deployed in a modular manner. This flexibility allows our customers to incorporate additional functions and capabilities as their business or operational needs change.
The key features of our solutions include:
Ability to capture and manage vast amounts of complex, unstructured multimedia content. Our solutions record and store a wide variety of unstructured multimedia content, allowing both our enterprise and security customers to capture valuable interaction data. They are designed to optimally manage the storage and retrieval of unstructured data within centralized data storage warehouses, which maximizes the efficiency of our customers’ networked environments. Our solutions can be integrated with various enterprise software applications and storage systems. As a result, our solutions enable our customers to capture and manage efficiently and reliably the vast amounts of unstructured data that are generated by their daily operations. This allows our customers to gain insight, improve profitability, enhance operational effectiveness and meet compliance and regulatory requirements.
End-to-end management and optimization of the contact center. We provide a set of integrated and modular tools that provide the enterprise with a comprehensive view of the contact center and powerful management capabilities. Our comprehensive solution enables the enterprise to address the essential management functions required in the contact center, including quality monitoring, workforce management, performance management, analytics and unified dashboards and reporting. These modular applications can be deployed separately or as a single unified solution depending on the customer’s needs. Our solutions enable organizations to:
— evaluate contact center agent performance;
— identify training requirements and other necessary improvements;
— allocate the appropriate workforce level and skills to optimize customer service; and
— monitor and improve contact center operational and business performance.
Deriving insights utilizing proprietary multi-dimensional analytic capabilities. We have developed advanced multi-dimensional analytics and applications that allow our customers to derive critical insights from the vast amounts of unstructured data that they capture. In the enterprise sector, our multi-dimensional analytics enable the analysis of a wide variety of attributes related to any particular voice or data interaction. For example, our solutions can analyze context intonation, emotion level and key phrases used in a voice interaction. This analysis enables our customers to detect early signs of customer churn, gain valuable information about competitors, and identify critical market information, thereby driving the opportunity for increased revenue, profitability and productivity. Through video footage analysis provided by our solutions, our security customers are able to identify suspicious objects or behavior more quickly and effectively in order to better respond in real-time to threats, prevent intrusions, detect irregular behavior, reduce crime and accelerate investigations.
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Our Strategy
The key elements of our strategy include the following:
Drive adoption of our next-generation analytics in both the enterprise and security markets. We intend to continue to address the growing unmet need to capture, manage and analyze unstructured data in a wide variety of business and operational environments. Accordingly, we plan to continue to target these opportunities through focused sales and marketing and by providing value-added services that facilitate the implementation of our solutions. Moreover, we plan to continue to invest in research and development and strategic alliances to enhance our industry-leading solutions and deliver superior insight to drive improved operational and business results. We will continue to leverage the technology, operational and partnership synergies we derive from serving both the enterprise and the security markets.
Continue to expand our differentiated end-to-end contact center solution. With the increasing strategic importance and complexity of the contact center, customers have a growing need for comprehensive management solutions. We believe our set of integrated and modular tools for contact center management represents a differentiated solution for our customers. We intend to augment and expand our offering of end-to-end solutions to maintain our industry leadership position.
Drive deployment of our solutions through value-added services. Our customers face diverse business and deployment challenges. We have developed a unique professional service organization that helps our customers capture the full value from our solutions. We help our customers analyze their business issues and re-engineer critical processes to address their specific needs. These value-added services should allow us to accelerate the market penetration of our advanced solutions and expand our offering to our installed base.
Expand and leverage our existing customer base, strategic alliances and global infrastructure. With over 24,000 customers in more than 100 countries, including over 85 of the Fortune 100 companies, we believe there are abundant opportunities to up-sell and cross-sell within our existing customer base by increasing their use of the full breadth of our product portfolio and by migrating them to our next-generation solutions. We also have strong strategic relationships with industry leaders such as Avaya Inc., Etrali SA, Honeywell International Inc., IPC Systems, Inc., Motorola, Inc. and Siemens AG. We intend to continue to leverage those and additional relationships to increase the value of our solutions to our end customers. We have a global infrastructure that can support, directly or through our partners, customers around the world 24 hours a day, seven days a week. We intend to utilize this infrastructure to address the growing needs of our customers.
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Continue to pursue selective acquisitions. We have a successful acquisition history spanning six transactions over the past five years. We intend to continue augmenting our organic growth through additional acquisitions that broaden our product and technology portfolio, expand our presence in selected geographic areas, broaden our customer base, and increase our distribution channels and vertical market access. We believe our acquisition strategy is aligned with our customers’ desire to procure broader, higher value solutions from a smaller group of strategic vendors.
Products
Our Voice Platforms and Applicationsenterprise business solutions include recording, monitoring, quality management, workforce management and business performance management solutions, which are designed to capture interactions, analyze them and take action based on this analysis to drive enterprise performance. They also help protect businesses and customers against risks posed by lost or misinterpreted voice or data transmissionscommunications as well as capture and capture, evaluate and analyze customer interactions in order to improve contact center agent performance business processes and the customers'customers’ experience. Our workforce and performance management solutions assist enterprises in delivering high quality of service to their customers by assuring that employees with the right skills interact with customers and that these interactions are measured against their objectives.
Voice recorders (or loggers)Our security solutions are systems that capture and record large volumescomprised of voice data transmitted over multiple telephone or other communication linesplatforms and allow usersapplications, digital video platforms and applications, and lawful interception products. Our voice platforms and applications offering to retrievethe security market ranges in size and playback specific communication data. Traditionalcomplexity from small, single-site single-recorder systems to large, multi-site, multi-recorder systems integrated with trunked radio and computer-aided dispatch systems. We provide emergency services and air traffic control organizations with a full range of recording features for voice, recorders were based on analog reel-to-reel technology, which limited an organization's ability to storeradio and retrieve data efficiently, and which could not interface with digital computer and telecommunication networks. In the early 1990s, analog reel-to-reel recorders began to be replaced with analog VHS-based products and, more recently, by digital products,trunked radio, including those based on magnetic disk, optical disk or digital audio tapes (or DAT). Organizations' growing needs to record, process and store large amounts of voice data resulted in the introduction of digitally-based voice recording systems characterized by increased performance and improved system economics. Digital multi-channel recording systems enable simultaneous recording and logging of a large number of channels, while enabling a large number of users to process voice data simultaneously. Digital systems' advantages over traditional analog systems include the immediate randomon-line access to recorded data, open connectivity and compact sizehundreds of both thehours of recording unit and storing and archiving media. Advanced, industry-standard, digital voice recording systems employing CTI technologies allow for integration of the recording and retrieval functions with organizations' computer and telecommunications networks, thereby delivering maximum business benefits, increased user efficiency, and wider access for a larger numbersquick response time, a choice of users.different types of archiving media, and a dubbing capability to edit calls on-line for courtroom presentations. The demandsystem enables the organizations to re-construct scenarios, investigate and improve performance. Our digital video platforms and applications provide continuous CCTV, recording, archiving, and debriefing capabilities that meet the needs of today’s demanding security environments. Our lawful interception products enable the interception, delivery, monitoring, collection and advanced analysis of telecommunication interactions. These products handle both telephony and Internet data on the same platform and are fully compliant with the international standards defined by the European Telecommunications Standards Institute (ETSI), under various European legislations, and the Telecommunications Industry Association (TIA), under the Communications Assistance for sophisticated CTI digital voice recording systemsLaw Enforcement Act (CALEA).
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| Solutions | Markets Served | Purpose |
|---|---|---|
| NICE Perform | Enterprise and Security | Records and analyzes customer interactions with contact center agents |
| NiceUniverse | Enterprise and Security | Evaluates agent performance and raises the level of customer service in contact centers through advanced voice and desktop screen recording technologies |
| NiceLog | Enterprise and Security | Provides digital voice recording system, a computer telephony integrated multi-channel voice recording and retrieval system |
| NICE VoIP Capture Unit | Enterprise and Security | Builds on NiceLog technology to provide a complete solution to audio storage in VoIP telephony |
| IEX TotalView | Enterprise and Security | Forecasts customer interactions, schedules agents with appropriate skills to manage and optimize level of customer service and resources |
| Performix | Enterprise | Maps enterprise business objectives to group and individual goals. Tracks and reports performance against these goals |
| NICE SmartCenter | Enterprise | Leverages the synergies of the combined capabilities of NICE Perform, IEX TotalView and Performix on an open SOA-based framework |
| NICE Storage Center | Enterprise and Security | Provides central storage option; integrates with various enterprise storage networks (SAN, NAS or DAS) for long term or medium term voice storage |
| NiceCall Focus III | Enterprise and Security | Provides a competitively priced voice recording system for organizations that have a relatively small number of input channels and a cost-effective solution for branch recording with centralized management and storage |
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| NiceUniverse Compact | Enterprise and Security | Provides a competitively priced voice recording and quality management system for organizations that have a relatively small number of input channels and a cost-effective solution for small contact centers with centralized management and storage |
| Freedom Enterprise | Enterprise and Security | Provides recording and analysis of customer interactions with contact center agents |
| Freedom FT | Enterprise and Security | Provides high-level fault-tolerant recording |
| Mirra | Enterprise and Security | Provides small recording system that is suited to simple recording applications in which it can record up to 32 channels of voice traffic from a wide variety of analog and digital interfaces |
| NICE Inform | Security | Provides information management solution for comprehensive management of multimedia interactions for security command and control centers, enables effective management of multimedia incident information from various sources, for faster incident reconstruction, greater insight and improved response |
| NiceVision Net | Security | Provides a complete end-to-end solution for IP video security |
| NiceVision ControlCenter | Security | Provides an advanced control room management and network-based digital video matrix |
| NiceVision Pro | Security | Provides premium solution designed for high-end applications requiring high-frame rate and/or a large number of cameras in a campus environment |
| NiceVision Harmony | Security | Provides mid-range digital video recording solution designated for sites accommodating a large number of cameras yet requiring a variety of frame rates per channel |
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| NiceVision Alto | Security | Provides mid-range digital video recording solution |
| NiceVision NVSAT | Security | Provides small scale digital video recording solution |
| FAST alpha Silver | Security | Provides high quality digital video monitoring and recording solution for large to mid-size applications |
| FAST alpha Blue | Security | Provides "all in one" solution for high quality video monitoring and recording for small to mid-size applications |
| NiceTrack | Security | Provides interception, delivery, monitoring, collection and advanced analysis of telecommunication interactions |
| Freedom rDT | Security | Works with the Motorola or M/A-COM trunked radio system to record radio communications dynamically and capture trunked radio data |
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NICE Perform is increasing asour flagship enterprise product. It is an integrated suite of solutions that offers innovative ways for organizations to generate insight from interactions to enhance performance. NICE Perform combines multiple data sources in a resultfully integrated architecture with a centralized data warehouse, allowing interoperability of many data sources to address a variety of business issues with a high level of accuracy. The data sources include word spotting, emotion detection, talk pattern analysis, customer surveys, Computer Telephony Integration (CTI) analysis, application activities and business data. With a set of advanced engines, NICE Perform provides multi-dimensional analytics of these data sources. State-of-the-art visualization techniques help enable analysts and executives to quickly and easily identify trends, deviations and situations requiring immediate action. While providing critical statistical data, NICE Perform goes beyond the increased demandscope of transactional analytics to help decision makers understand customer intent and market dynamics, identify current and future trends early enough for digital recording systems, particularly inproactive management of challenges, opportunities and changes, and enhance corporate governance throughout the enterprise. NICE Perform also contains the contact center marketquality management capabilities of NiceUniverse. In addition, NICE Perform includes advanced online coaching capabilities that enable supervisors to coach the contact center agents in order to improve their skills and to empower them and cover matters as needed by different departments, such as marketing or order administration.
NiceUniverse, introduced in February 1998, is a comprehensive quality management solution used to evaluate contact center agent performance and to raise the conversionlevel of customer service in contact centers through advanced voice and desktop screen recording technologies. The NiceUniverse system provides objective evaluation tools and helps identify training requirements for contact center agents, including near real-time monitoring for instant access to live customer interactions and enhanced reporting and administration features. NiceUniverse uses a CTI that integrates with automatic call distributions (ACDs) that enable NiceUniverse to monitor and record agent sessions (voice and screen) on a user-defined schedule and store them in compressed digital format. Sessions can be retrieved later by the large installed base of analog systemsreviewers from their network PCs or thin clients, and agent performance is graded using customized on-screen templates. From these templates and other data, NiceUniverse generates detailed reports, statistics and graphs to digital technology, specifically in the financial institutions, public safetyhelp identify training requirements and ATC markets.set relevant benchmarks for contact center agents.
NiceLog, our flagship digital voice recording system, is a computer telephony integrated multi-channel voice recording and retrieval system. NiceLog is an open architecture system based on PC architecture and advanced audio compression technology that performs continuous, reliable recordings of up to thousands of analog and digital telephone lines, as well as radio channels, and enables simultaneous access by multiple users. NiceLog can be used either as a stand-alone unit or as part of a highly expandable and scaleable system comprised of several seamlessly integrated units. Each NiceLog unit can simultaneously record, monitor, archive and playback.play back voice communications.
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NICE VoIP Capture Unit builds on our NiceLog technology to provide a complete solution to audio storage in VoIP telephony environments. The NiceLog System includes clientVoIP Capture Unit provides an IP-recording platform with a wide range of scaleable recording solutions that supports the leading telephony vendors. Our VoIP Capture Units are fully integrated with the NICE product portfolio, making all of our applications available for use over VoIP. NICE VoIP Loggers can serve alongside other logger types in a mixed VoIP/non-VoIP environment with the same familiar application software; users are unaware of the voice capture method being used. NICE VoIP Capture Unit’s active recording solutions integrate with leading vendors such as Avaya, offering centralized recording of distributed environments and other benefits.
IEX TotalView is our workforce management solution. It helps manage the level of customer service by matching the right resources with the demand in complex environments where customers interact through multiple channels, including telephone, email and web, applications that enable usersand where different skills are required to access the system, these applications communicated with the voice
servers using the TCP/IP communication protocol and can runaddress customer needs. TotalView forecasts customer interactions based on Windows 98/Me, Windows NT, Windows 2000 and Windows XP operating systems. The system can connect to telecommunication interfacesdata it collects from systems such as T1, E1, ISDN and analog trunksswitches, ACDs, email servers, etc. It generates detailed schedules based on these forecasts as well as other more specialized interfaceson preferences entered by individual employees. TotalView measures real-time adherence to these schedules to allow operations managers to respond quickly to changes. TotalView generates detailed reports of customer interaction patterns and service levels and is also capableused by many of recording Voice over IP (VoIP) signals.our customers as their central reporting system for customer service.
Performix is a suite of performance management applications. It allows mapping strategic business goals to group and individual goals and managing to these goals. It collects data from enterprise systems, such as CRM, HR, work force management, quality management, etc., and from communication infrastructure, such as switches and ACDs, normalizes it and creates a central repository for such data. Performance manager maps corporate business goals to group and individual key performance indicators, or KPIs, it measures and reports actual performance against these KPIs. The modular designdevelopment and evaluation management modules automate the processes of employee evaluation, individual training and personal development based on the KPIs.
NICE SmartCenter is a solution that drives performance in contact centers and the enterprise. NICE SmartCenter leverages the synergies of the NiceLog system makescombined capabilities of NICE Perform, IEX TotalView and Performix. It provides a holistic view of contact center operations and business insight into market and customer dynamics. These capabilities are unified within an open Service Oriented Architecture, or SOA, based framework, and are offered together with NICE’s structured service and implementation methodology. NICE is pioneering the use of SOA in its markets and has enhanced and adapted it a powerful voice management tool that can be expanded to satisfy customers' needs by integrating it with additional NiceLog units on the same local area network, or LAN.
The NiceLog's system administrator software enables the system's supervisor to configure individual or multiple voice loggers from the central workstation and to setup passwords for individual users. The supervisor software constantly monitors the integrityspecific environment of the systemcontact center, providing improved sharing of information, business processes and displays error or warning messages when storage capacity is low or if there are any other problems with the system. The voice recorders are activated by commands received from a workstation through a LAN. NiceLog stores all information on hard disk for immediate retrieval, and on DAT for long-term archiving, through advanced compression technology. All stored information can be accessed simultaneously by any number of authorized users connected to the LAN through decompression of stored data.investment protection.
NiceLog'sNICE Storage Center, NiceLog’s central storage option, NICE Storage Center, can integrate with various enterprise storage networks (SAN, NAS or DAS) for long termlong-term or medium termmedium-term voice storage. Central storage sites can hold the entire voice recording from all the organization'sorganization’s different sites, thus reducinghelping to reduce management costs and redundancy. The retrieval process for voice on the central site is fully automatic.automated.
NiceLog's playback function can be activated by any authorized user through a workstation or a standalone PC, connected via a standard network interface. Easy scanning and subsequent instantaneous random access playback of all recorded voice communications can be performed by a single or several authorized users at their desktop with the help of the NiceLog graphical user interface, which operates under a Windows platform. The playback can be routed directly through a speaker or via the private automatic branch exchange (PABX) to the user's phone extension. The playback user interface provides for full playback control, including advanced features such as random jumps, loops and optional variable speed reproduction without pitch distortion.33
NiceCLS is an add-on module included in the NiceLog system. NiceCLS is a CTI server connected to the customer's switch, business data system and other NiceLog system components. It collects call details such as start and stop times, extension numbers, caller ID, routing path in the switch, agent identification, agent group, and customer and transaction identification. This information is integrated with the recorded voice, forming a comprehensive call database and enabling additional recording solutions. With this high level of integration, NiceLog provides additional advanced solutions, such as selective recording and recording on demand, and enables calls to be quickly retrieved and analyzed. The sophisticated indexing of the database enables prompt location and retrieval of recordings. Free-seating environments, such as contact centers and trading floors, where the trader or agent may log-in to any telephone station, require NiceCLS' capabilities for immediate recognition of individual users regardless of the telephone or channel accessed. NiceCLS also enables cost-effective trunk-side recording. NiceCLS can be adapted to the customer's needs based on the host environment and the size and type of database.
NiceCall Focus IIIII is a voice recording system that records up to 3248 input channels and provides up to 66,000 hours of on-line voice storage capacity (using NICE'sNICE’s ACA compression) and supports a wide range of archiving devices for long-term storage options. NiceCall Focus IIIII offers a wide range of connectivity to PABX and Radioradio systems and is built on the successful legacycore technology of Nice High Density Logger. NiceCall Focus which was introduced in 2001. NiceCall Focus IIIII provides organizations that have a relatively small number of input channels, such as public safety agencies, with a competitively priced yet technologically advanced digital recording product that offers many of the connectivity and processing features of the NiceLog. NiceCall Focus IIIII is being targeted primarily at public safety facilities, including 911 emergency centers, and utilities, as well as small bank branches, financial trading sites, and contact centers.
NiceUniverse introduced in February 1998,Compact is a comprehensive quality management solution used to evaluate agent performance and to raise the level of customer service in contact centers through advanced voice and desktop screen recording technologies. The NiceUniverse system provides objective evaluation tools and helps identify training requirements for contact center agents, including real-time monitoring for instant access to live customer interactions and enhanced reporting and administration features. NiceUniverse uses a CTI that integrates with ACDs. This enables NiceUniverse to monitor and record agent sessions (voice and screen) on a user-defined schedule and store them in compressed digital format. Sessions are later retrieved by the reviewers from their network PCs or thin clients, and agent performance is graded using customized on-screen templates. From these templates and other data, NiceUniverse generates detailed reports, statistics and graphs to help identify training requirements and set relevant benchmarks for contact center agents.
NICE has also introduced a set of products complementary to the NiceUniverse Quality Management product which are aimed at improving the Contact Center's performance and the quality of the customer experience. These products include:
•NiceAdvantage, introduced in 2000, is a platform that provides an integrated recording and quality monitoring solution for mid-size call centers•NICE Executive Connect, a tool that enables decision makers to keep abreast with customer needs and concerns by listening-in to customer interactions with the Contact Center from a remote location via any telephone•NICE Learning powered by Knowlagent, a complete eLearning solution used to deliver target training to Call Center agents based on the knowledge gaps identified is the quality management evaluation process•NICE Interactive Feedback enables organizations to collect customer feedback upon completion of their interaction with a customer, on topics of their choice, using an interactive voice response platform. The data collected is associated with the call and vast reporting options enable the organization to gain insight into their customers' satisfaction from the products and services they provide. Since this information is closely linked to the interaction with the customer, the organization can also use it to benchmark their own evaluation of the service rendered.•NICE Analyzer is a product developed from the technology and products acquired by NICE from Centerpoint Solutions in April 2000. This product enables call center staff to gain a in-depth view of the customer experience and to analyze the performance of the ACDNICE Link is a toolkit used to integrate the functionality of thenew total recording and quality managementsystemsolution for contact centers with up to 48 seats. NiceUniverse Compact integrates NICE’s market-leading interaction recording infrastructure with its highly successful quality management offering, creating a powerful, cost-effective recording and quality management application packaged as a unique single-box solution, easily installed and maintained with aclient's CRM system
Through the acquisitionremarkably low total cost of TCS, NICE provides first responders and air traffic control organizationsownership. NiceUniverse Compact is being targeted primarily at small contact centers with a full range of recording features for voice, radio and trunked radio, including on-line accessup to hundreds of hours of recording for a quick response time, a choice of different types of archiving media, and a dubbing capability to edit calls on-line for courtroom presentations. The system enables the organizations to re-construct scenarios, investigate and improve performance. Our products are currently being used in a significant number of air traffic control facilities, including FAA and NAV Canada,48 seats, as well as large police, transportation, emergency services command and control centers.
The underlying voice recording platforms used in the public safety marketplace are similar to the products described above. Their primary use is to recordfacilities that require total recording and replay voice conversationsquality management solutions.
Freedom Enterprise combines state-of-the-art recording technology for full-time or selective recording with advanced tools for optimizing contact center performance in virtually any telephony environment, including circuit-switched telephony, VoIP and associated data in order to be able to reconstruct and analyze incidents that have occurred. However, there are some significant technical differences owing to the need in many cases to capture not only voice traffic coming into and out of the public service command and control center, e.g. a 911 center, but also the radio traffic that is occurring between the command and control center and the field personnel. Hence the technical interfaces and architecture of the products are often different to those required for commercialhybrid environments.
The other major difference is that there may be the need to replay and analyze multiple conversations that occurred in connection with an event in order to fully analyze it. For example, it may be necessary to replay, in synchronism, many different radio channels, together with the radio dispatch conversations, together with the telephone conversations from multiple callers.
Together with the NiceCall Focus II, our offering to the public safety, described below, ranges in size and complexity from small, single-site single-recorder systems to large, multi-site, multi-recorder systems integrated with trunked radio and computer-aided dispatch systems. Below is a description of the ex-TCS product lines that are primarily offered to the public safety market.
Wordnet is a medium sizedFreedom FT provides high-level fault-tolerant recording system and its current Series 3 version is available with up to 128 channels per unit. Multiple units can be configured into a larger, integrated system of many hundreds or thousands of channels. Wordnet has a wide range of analogue and digital interfaces, to the telecommunications networks that it is recording from and stores the digitized voice and other data on internal hard disk and optional additional external RAID hard disk storage systems. Voice recordings and associated data can be archived for long term retention onto DVD disks or VXA tapes. Wordnet is usually connected to a LAN to provide access to the system management and replay applications that run on separate PC servers. Wordnet has a powerful CTI capability and can be integrated with a wide rangedesign that eliminates single points of proprietary CTI interfaces from companies including Aspect, Siemens, Avaya, Damovo, Nortel, Alcatel, Motorolafailure and BT.ensures that recordings are captured and accessible when required.
Mirra is a small recording system that is particularly suited to simple recording applications in which it can record up to 32 channels of voice traffic from a wide variety of analogueanalog and digital interfaces. Mirra has been designed to be simple to install, operate and maintain and has been sold intoto many local, city and state public safety organizations that have a single site operation. Digitized voice and associated data are stored ontoon DVD disks that provide a robust and long-term archive medium. Mirra'sMirra’s design avoids using an internal hard disk for the operating system and consequently it starts-up very rapidly and avoids the maintenance liabilities associated with hard disks.
Tienna is a large recorder that is designed to form part of a Renaissance solution. Renaissance solutions are used when the customer has a complex requirement typically involving multiple recorders, multiple sites and dual-redundant components in order to provide very high performance and resilience. Tienna can provide up to 480 channels per unit and multiple units can be interconnected to form a system of many thousands of ports. Tienna is unique in that it provides dynamic channel allocation between the active ports on the recorder and a greater number of channels on the networks to which it is connected. This provides a more efficient use of the system's resources than a permanent 1:1 connection of channels to ports. Tienna contains internal hard disks for short term storage but relies upon the Renaissance Centralized Mass Storage Unit (CMSU) for all medium and long term storage and for archiving onto tapes.
Renaissance solutions can incorporate combinations of Wordnet and Tienna recorders as well as the Central Mass Storage Unit (CMSU), Calls Database and Replay Server. These components operate together in a networked configuration to provide a complete recording solution and can be fully duplicated in order to provide very high levels of redundancy and reliability.
Markets
The overall market for digital voice recording, quality monitoring and performance management products has experienced steady growth in recent years as a result of the increase in the use of telephones to obtain information, to initiate business and consumer contacts, to provide services such as banking and insurance, and to sell products through contact centers.
Users of our Voice Platforms and Applications, include financial institutions, such as brokerage and trading houses; contact centers, such as telemarketing, telebanking and teleinsurance facilities; public safety and transportation agencies, such as police, fire and ambulance departments; ATC centers; and intelligence agencies.
Financial Institutions. Financial institutions conduct a substantial portion of their business over the telephone and are increasingly relying upon their ability to record, store and retrieve voice data of transactions in a timely, reliable and efficient manner. Brokers and dealers record and store recordings of transactions to provide back-up and verification of such transactions and to guard against risks posed by lost or misinterpreted voice communications. Our customers in the financial institutions market include ABN AMRO Bank, American Express, Bank of America, Barclays, CIBC Oppenheimer, Citibank, Deutsche Bank, Dresdner Bank, First Chicago NBD, JP Morgan Chase, Goldman Sachs, Lehman Brothers, Morgan Stanley, Sydney Futures Exchange and Tokyo Mitsubishi Bank.
Contact Centers. Businesses and other organizations are increasingly using dedicated centersNICE Inform is an information management solution that provides comprehensive management of multimedia interactions for processing and managing high volumes of incoming and outgoing customer telephone traffic. Contact centers have been used extensively in such fields as credit card and consumer collections, telebanking, teleinsurance, catalog sales, telemarketing and customer service. In these contact centers, activities such as placing and receiving telephone calls are linked to database management computer functions to capture, store and report relevant customer information. Typically, the contact center is the primary "hub" within an organization for placing or receiving a large volume of customer calls. Customer service representatives are the contact center's workforce responsible for talking with customers about subjects, including reservations, product information, account information, and problem resolution. As the importance of the contact center has increased and as more functions and capabilities have been combined, a parallel industry has emerged. This industry creates and supports the systems, software and services that are designed to make these contact centers efficient, effective and well matched to the broader corporate mission of the enterprise. The contact center market, particularly in the United States, has been increasingly using continuous and random voice recording systems to enable storage of the details of telephone orders and other transactions, supervision of contact center operators and campaigns, and evaluation of salespersons' efficiency, customer service and training. Users of the NiceLog system in this market include Addison Lee, AXA Banque, British Gas, Halifax Direct, The Montana Power Company, Thomas Cook, Vodafone Connect, Yorkshire Electricity BNP, Societe Generale, Carglass and Vivendi Universal. Users of our NiceUniverse quality management system include APAC Customer Services, Arch Communications, Boston Communications, Electric Insurance Company, and TeleTech Holdings.
Public Safety and Emergency Services. These organizations include police, fire, ambulance, coastguard, mountain rescue and other similar public and private bodies that respond to calls for assistance from the public. In most cases, local, state or federal law requires that all communications traffic be recorded in order that evidence can be provided in courts of law, and in order that the public safety body can verify that it is following prescribed processes and meeting performance standards. Our customers in the public safety market include: New York Police Department, Los Angeles Police Department, Chicago Police Department, Indiana State Police, New Jersey State Police, Seattle Fire Department, US Department of Defense, Hampshire Police—UK and Hertfordshire Police—UK.
Public Transport Agencies. These organizations include rail, bus and mass transit metro systems. They use large-scale, distributed, fixed and mobile communications networks in order to providesecurity command and control centers. NICE Inform provides innovative capabilities betweenfor effectively managing multimedia incident information from various sources for faster incident reconstruction, greater insight and improved response. The broad array of capabilities of NICE Inform can be tailored to the mobile unitsspecific needs of command and one or more control rooms. In the eventcenters for first responders and homeland security, transportation, government and private sector organizations, and deliver improved collaboration and operational efficiency to enhance safety and security. NICE Inform captures, manages and analyzes information from multimedia sources including audio, video, text and data. Furthermore, it provides a complete, unified, chronological, multimedia history of an incident, they are requiredincidents to be able to produce recordings of all associated communications traffic. Many of these organizations are implementing the latest generation of digital trunked radio systems according to one of the several international standards, such as TETRA, Tetrapol or APCO25, and the recording system is required to interface to these radio systems in order to capture and identify all radio traffic. Our customers in the public transportation market include authorities like Singapore Mass Transit Authority and Railtrack—UK.
Air Traffic Control. The ATC market is a traditional user of voice recording systems due to mandatory requirements for the recording of voice communications and radio transmissions. ATC centers are evaluating the need to upgrade their voice communications recording and archiving systems by installing digital voice loggers. NiceLog was selected by the FAA as the voice recording system to be installed in over 800 ATC centers in the United States. NiceLog and Wordnet have also been selected by ICAO and other ATC authorities in Austria, Canada, China, Croatia, Cyprus, Hong Kong, Hungary, Kazakhstan, Iceland, Israel, Japan, the Maldive Islands, the Netherlands, Norway, Poland, Romania, Switzerland and Turkey.
Intelligence Agencies. Law enforcement and intelligence agencies collect large amountsenable streamlining of information in various media for analysissharing, investigations and evaluation, although only a small portion of that information is valuable. Intelligence agencies require sophisticated multi media recording systems that enable the recording, retrieval and processing of the information gathered for purposes of analysis and evaluation. Users who have installed NiceLog or Wordnet systems, either as stand alone systems or in combination with other systems, include intelligence agencies in more than twenty countries.evidence delivery.
Sales and Marketing, Strategic Relationships34
We market, distribute and service our Voice Platforms and Applications worldwide primarily through independent dealers that predominantly specialize in the voice recording market and contact center market, as well as through our own sales and technical support force in the United States, Canada, Germany, the United Kingdom, France, Hong Kong and Israel. Most of the sales made by our sales force are made to our distributors, who then install the systems and provide day-to-day support to end-users.
In the Financial Trading segment, we have established marketing, sales and support arrangements with leading suppliers of complementary products such as IPC and Etrali, two leading suppliers of telephony switching equipment to financial institutions and trading rooms. These companies market and distribute our products to their customers either as stand-alone systems or as integrated components of their own systems, as follows:
•An OEM agreement with IPC Information Systems, Inc. IPC, a leading provider of integrated communications solutions to the financial services community, has embedded a NiceLog platform customized for IPC into IPC's Alliance MX product line and sells this product as an integral part of the IPC product.•A marketing agreement with Etrali S.A., a telecom integrator serving the financial community. Etrali is the European leader of dealerboard systems for trading rooms. Etrali and we have closely integrated our products for dealing rooms, which are distributed globally by Etrali S.A.•A marketing agreement with BT Syntegra, BT's selling and integration company in the trading floor segment.
In the Contact Center segment, we have also entered into global distribution agreements with Avaya Inc., Siemens and Alcatel, as follows:
•A marketing partnership with Avaya Inc.. Avaya is the leading global provider of enterprise business communication platforms in voice, e-business and data. Avaya is co-selling our Voice Platforms and Applications to its customers globally.•A non-exclusive marketing and reseller collaboration with Alcatel, Siemens, Philips, IBM and Dimension Data.•We also participate in an alliance program with Aspect Telecommunications Ltd. to ensure the compatibility of our call center product line with Aspect's automatic call distribution systems and to promote this integration through Aspect's marketing materials. Additionally, we participate in an alliance program with Aspect to promote the compatibility of the NiceLog system with Aspect's automatic call distribution systems through Aspect's marketing materials.•We also integrate our products with Siebel Systems and Amdocs (Clarify Inc.) in the CRM Space. These integrations with leading CRM providers enable our customers to capture and enhance their customers' entire experience in the contact center from start to finish and to more tightly integrate the functionality delivered by our products into their business environment.
In the public safety market we distribute our products worldwide through a network of over 100 national and local independent dealers and distributors that also provide installation and maintenance services.
•A marketing agreement with Motorola Inc. for the co-marketing and resale of our range of products for the public safety market in North American and International markets. This relationship includes the appointment of NICE as the only authorized Dimetra Application Partner for Motorola's trunked radio solutions.•We also market and sell systems through major regional or global partners, such as BT, Siemens, Damovo, Marconi, Nokia and Alcatel.
In the ATC market, we have been awarded contracts for installation of NiceLog systems on the basis of bids submitted to ATC authorities by Denro Systems, Inc. (part of Northrup Grumman, Inc.) and others that incorporated NiceLog as the voice recording system as part of their proposal. Pursuant to an agreement dated August 1995 between the FAA and Denro, NiceLog was selected as the voice recording system to be installed in various ATC centers in the United States. We provide the NiceLog cards (including software) to Denro and Denro assembles and installs the NiceLog cards.
2) Digital Video Platforms and Applications
Products
Our NiceVision product line consists of the NiceVision Pro, NiceVision Harmony, NiceVision Alto, NiceVision NVSAT, Nicevision Net and the Nice Vision Harmony.NiceVision ControlCenter. NiceVision is a state-of-the-art digital video and audio recording system that provides continuous closed circuit television, or CCTV, recording, archiving, and debriefing capabilities that meet the needs of today's demanding security environment, includingfor, among others, central banks, Fortune 500 companies, transportation facilities, prisons and casinos.
The NiceVision Net is an enterprise class, scalable IP video solution. It offers great flexibility, whether as an open solution to be fully integrated with a variety of third party edge devices and security management applications, or as a complete, end-to-end offering, as well as a superior level of reliability. Its high availability architecture, supported by unique features, such as patent pending “zero points of failure” encoder redundancy, ensures non-stop surveillance under any condition for mission critical applications.
NiceVision ControlCenter provides advanced real time event management and enhanced investigation tools, and is scalable to support large multi-user, multi-site environments. NiceVision ControlCenter seamlessly manages all other NiceVision solutions, enabling users to manage hybrid architectures with a smooth migration path to a full IP architecture.
NiceVision Pro is a premium solution designed for high-end applications requiring high-high frame rate and/or a large number of cameras in a campus environment. Typical environments for the NiceVision Pro are airports, casinos and ground transportation facilities, etc.facilities. The NiceVision Pro accommodates 96 video channels in half real time (48 real time) in onea single box and can handle storage devices in the range of tera-bytes. These devicesterabytes. There are two types of two types:devices: disk based on-line storage (internal drives or external RAIDs) and tap-basedtape-based off-line juke box devices.
The NiceVision Harmony is a mid-range digital video recording solution designated for sites accommodating a large number of cameras yet requiring a variety of frame rates per channel, spanning from single frames per second to full frame rate, when required. Typical environments for the NiceVision Harmony are retail shops, certain bank facilities and corporate buildings, etc.buildings. The NiceVision Harmony caters forsupports 64 video channels with a preset frame rate shared between groups of channels. The NiceVision Harmony can also support large storage devices aslike the NiceVision Pro.
Markets
The market for Digital Video platforms, which provide continuous video surveillance and recording for security protection purposes, is currently unfolding as CCTV applications shift from traditional analog recorders to digital recorders. Users of our digital video recording systems include correctional facilities, banks, telecommunication data-center hosting centers, retail, casinos, transportation and city centers.
Customers for our products include the Bank of England, Chase Manhattan, Dell Computer Corporation, Atlanta Hartsfield International Airport, Toronto Pearson International Airport, Dallas Fort Worth International Airport, the Helsinki Railway Station—Finland, Casino Cosmopol in Sweden, the Metropolitan Nashville Airport Authority, correctional facilities in Brooklyn, New York,NiceVision Alto is a mid-range product that is able to support eight to 32 video channels using variable frame rates and Rush City, Minnesota, Wycombe District Council and Dulwich College—UK and the Palace Indian Gaming Center of Lemoore, one of California's largest gaming facilities.
Sales and Marketing, Strategic Relationship
We have a dedicated sales organizationresolutions. Typical environments for the NiceVision Alto are distributed sites that require high image quality and adjustable level of service to meet different networking channels. The NiceVision Alto runs content analytics to support smart monitoring.
NiceVision NVSAT is a small scale unit that supports four to eight video channels. It is designed for distributed architectures, providing high image quality, level of service and content analytics.
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FAST alpha Silver is designed for applications requiring monitoring and recording of high video quality at high frame rate. The system supports distributed architecture over IP based networks, using encoders and digital video recording system. We useservers, and supports up to 64 digital video streams in a network of dealers and security systems integrators for the sale, installation and support of our solutions. Most of our NiceVision sales and marketing organization focuses on the U.S. market and we have started to develop the European market through a team in the U.K. and Israel. In North America we work through key partnerssingle server. Typical applications are ones that require high video quality, such as Siemens Building Technologies and Diebold. In EMEA we have recently started to work with Thales Security and Surveillance group. Recently, we have also agreed on a collaboration with IBM in the area of digital video surveillance
3) Lawful Interceptioncasinos, or distributed architecture, such as various transportation projects.
ProductsFAST alpha Blue is an “all in one” solution for monitoring and recording high quality video at varying frame rates. The system supports up to 32 channels in a single chassis and can be configured easily using a configuration wizard. The FAST alpha Blue is suitable for small to mid-size installations that require a “plug and play” solution for high quality video monitoring and recording.
In 2001, we introduced NiceTrack™,NiceTrack is a telecommunications monitoring system for the government law enforcement markets,product line that meets the United States CALEA (Communications Assistance for Law Enforcement Act) requirements according to the standard defined by TIA (Telecommunication Industry Association), and the European ETSI (European Telecommunications Standard Institute) standard. NiceTrack™ enables governmentprovides law enforcement agencies, internal security services and intelligence organizations with end-to-end solutions for the interception, delivery, monitoring, collection and advanced analysis of telecommunication interactions. This product line provides intelligence analysts with a broad intelligence perspective to monitor the calls of targets, which are intercepted by the service providers andensure that crucial information is always delivered to decision makers and operational staff in near real-time. NiceTrack also features an open architecture design that offers government-related organizations the monitoring agencies.
NiceTrack™ is a comprehensive solution for monitoring a wide range of targets' telecommunicationsflexibility to build an effective intelligence platform customized and in-depth analysis of their related meta-data. NiceTrack™ monitors a variety of communications media, including analog lines, fixed telephony, cellular networks, SMS, fax, data and Internet networks. Internet monitoring may be implemented as a stand-alone system or may be fully integrated with the telephony monitoring system, providing a unified monitoring center.
NiceTrack™,localized to suit specific operational requirements. NiceTrack, as a lawful interception solution, is fully compliant with the international standards setdefined by ETSI standard 201671(under various European legislations) and TIA (under the American TIA (J-std-025)CALEA legislation).
The market for telecommunications monitoring systems for government law enforcementFreedom rDT works with the Motorola or M/A-COM trunked radio system to record radio communications dynamically and intelligence agencies has undergone some drastic changes incapture trunked radio data. It is a solution aimed at the last few years. Standards defining the methods and the protocols of delivery of the intercepted targets' communications by the service providers to the law enforcement agencies have been released by the American TIA, the European ETSI and by other countries. These standards are being adopted by governments through new regulations which place the responsibility of interception of targets' traffic on the service providers and requires them to comply with these standards. Additionally, these new regulations expand the freedom and scope of monitoring targets' telecommunications.emergency services market.
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Sales and MarketingStrategic Relationships
We have a dedicated sales and marketing organization for the NiceTrack system. We market the system worldwide through our direct sales force and through distributors.
Geographic Distribution of Sales and Service Revenues
See Note 16a to our consolidated financial statements for the three years ended December 31, 2003 included elsewhere in this Annual Report for information regarding the geographic distribution of our sales and service revenues for each of the three years ended December 31, 2003.
4) Discontinued Operation—COMINT/DF
On March 31, 2004 we sold the net assets of our COMINT/DF military-related business to ELTA Systems Ltd ("ELTA") for $4 million in cash in the fourth quarter of 2003. The net assets sold include the intellectual property, fixed assets, inventory, and contracts related to the COMINT/DF product line which includes high performance spectral surveillance and direction finding systems that detect, identify, locate, monitor and record transmission sources.
Revenues for 2003 for the COMINT/DF business totaled approximately $6.5 million compared with $7.2 million in 2002. This activity contributed $1.5 million to net income in 2003 and $1.4 million in 2002. The COMINT/DF business is treated as a discontinued operation in our financial statements.
Manufacturing and Source of Supplies
Our products are built in accordance with industry standard infrastructure and are PC compatible. The hardware elements in our products are based primarily on standard commercial off the shelf components and utilize proprietary in-house developed circuit cards and algorithms and digital processing techniques and software. In the fourth quarter of 2002, we started selling "software only" solutions for screen loggers and CLS, based on standard HP and IBM servers.
Prior to the first quarter of 2002, our manufacturing operations consisted primarily of final assembly and testing of components and subassemblies. We manufactured our CTI and NiceVision products in our facility in Ra'anana, Israel and our COMINT and special NiceLog systems in our facilities in Ra'anana and Sunnyvale, California.
During the first quarter of 2002, however, we began implementation of a contract manufacturing agreement with Flextronics Israel Ltd., a subsidiary of a global electronics manufacturing services (EMS) company. Under this agreement Flextronics is providing us with a turnkey manufacturing solution including order receipt purchasing, manufacturing, testing and configuration. This agreement covers all of our product lines, including our voice recording family of products, our video product lines, our upgrade lines and our spare parts and RMA. We believe this outsourcing agreement provides us with a number of cost advantages due to Flextronic's large-scale purchasing power, and greater
supply chain flexibility. We completed the transfer to Flextronics of the production for all our products during the second half of 2002.
Some of the components we use have a single approved manufacturer while others have two or more options for purchasing. In addition, for some of the components and subassemblies we maintain an inventory to limit the potential for interruption. We also carry out OEM relationships directly with some of the more significant manufacturers of our components. Although certain components and subassemblies we use in our existing products are purchased from a limited number of suppliers, we believe that we can obtain alternative sources of supply in the event that such suppliers are unable to meet our requirements in a timely manner.
We also have a contract manufacturing agreement entered into by TCS prior to its acquisition by NICE, with Instem Technologies Ltd, a UK company. Under this agreement Instem is the exclusive manufacturer of all ex-TCS products through November 2004. This manufacturing facility is located in the UK.
Quality control is conducted at various stages at our manufacturing outsourcers' facilities and at their subcontractors' facilities. We generate reports to monitor our operations, including statistical reports that track the performance of our products from production to installation. This comprehensive data allows us to trace failure and to perform corrective actions accordingly.
We have qualified for and received the ISO-9001:2000 quality standard for all of our products. In certain regions, most significantly, North America, a substantial part of our sales are made directly, while in other regions, most notably, Asia Pacific, sales are made through our distribution channels. In addition, we partner with leading companies to deliver and support our solutions. In the financial institutions market, we have established marketing, sales and support arrangements with leading suppliers of complementary products including BT Group PLC, Etrali and IPC. These companies market and distribute our products to their customers either as stand-alone solutions or as integrated parts of their own solutions. For our contact center customers, we have entered into global distribution agreements as well as alliance and partnership programs with leading vendors including Avaya, BT, SAS Institute Inc. and Siemens. In the security markets, we have formed alliances for the co-marketing and distribution of our products with leading companies including Anixter International Inc., Diebold, Inc., Honeywell, Motorola, Siemens, Thales Group and Tyco International Ltd.
Service and Support
We have focused on building a strong service and support organization for all our systems and have focused on rendering the various regions in which we operate to be as self sufficient as possible. Our partners and dealers as well as other telecommunications companies that market our products, are primarily responsible for supporting the day-to-day requirements of the end-users, while we provide technical support to such dealerspartners and partners.dealers. In order to support our direct customers and partners, we established three regional support centers, the largest of which is in Denver, Colorado, to support our U.S. customers and partners, as well as one in Hong Kongthe United Kingdom to support APACEMEA customers, dealers and partners, and one in the UKHong Kong to support EMEAAPAC customers, dealers and partners. We maintain at our headquarters a staff of highly skilled customer service engineers that offer support to our dealers or partners that offer direct support to our customers. These service engineers, as well as additional service engineers located in our offices in the United States, EMEA and APAC, provide first class field services and support worldwide. We maintain regular training sessions for our dealers and installation support as well.
In 2003, we significantly increased the revenues from services while successfully integrating the ex-TCS services group. We now have a consolidated support group delivering services to both NICE and ex-TCS business partners and customers.
Our systems are generally sold with a warranty for repairs of hardware and software defects and malfunctions, the term of which is usually one year after shipment. Longer warranty periods are applicable to sales in certain international and government markets. Extended warranty and service coverage is provided in certain instances and is usually made available to customers through our distributors on a contractual basis for an additional charge. Our customers may purchase a renewable maintenance agreement from our dealers or directly from us. The maintenance agreements generally provide for maintenance, upgrades of standard system software and on-site repair or replacement.
For our telecommunications monitoring systems, we provide first and second tier service and support either directly using our support organization or indirectly through local companies working closely with the law enforcement agencies.
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Manufacturing and Source of Supplies
Our products are built in accordance with industry standard infrastructure and are PC compatible. The hardware elements in our products are based primarily on standard commercial off-the-shelf components and utilize proprietary in-house developed circuit cards and algorithms and digital processing techniques and software. In the fourth quarter of 2002, we started selling “software only” solutions for use on standard servers.
We manufacture our products through subcontractors. Under a manufacturing agreement with Flextronics Israel Ltd. (or Flextronics), a subsidiary of a global electronics manufacturing services company, Flextronics provides us with a turnkey manufacturing solution including order receipt purchasing, manufacturing, testing and configuration. This agreement covers all of our product lines, including our voice recording family of products, our video product lines, our upgrade lines and our spare parts and return material authorization (RMA). We believe this outsourcing agreement provides us with a number of cost advantages due to Flextronic’s large-scale purchasing power, and greater supply chain flexibility. In connection with the acquisition of Dictaphone Corporation’s Communications Recording Systems division (or CRS), we also have a manufacturing agreement with Bulova Technologies EMS LLC, pursuant to which Bulova manufactures all ex-CRS products. This manufacturing facility is located in the United States.
Some of the components we use have a single approved manufacturer while others have two or more options for purchasing. In addition, for some of the components and subassemblies we maintain an inventory to limit the potential for interruption. We also carry out relationships directly with some of the more significant manufacturers of our components. Although certain components and subassemblies we use in our existing products are purchased from a limited number of suppliers, we believe that we can obtain alternative sources of supply in the event that such suppliers are unable to meet our requirements in a timely manner.
Quality control is conducted at various stages at our manufacturing outsourcers’ facilities and at their subcontractors’ facilities. We generate reports to monitor our operations, including statistical reports that track the performance of our products from production to installation. This comprehensive data allows us to trace failure and to perform corrective actions accordingly.
We have qualified for and received the ISO-9001:2000 quality standard for all of our products, as well as the ISO 27001 and ISO 14001:2004 certifications.
Research and Development
We believe that the development of new products and the enhancement of existing products are essential to our future success. Therefore, we intend to continue to devote substantial resources to research and new product development, and to continuously improve our systems and design processes in order to reduce the cost of our products. Our research and development efforts have been financed through our internal funds and programs sponsored through the Government of Israel.Israel and the European community. We believe our research and development effort has been an important factor in establishing and maintaining our competitive position. Gross expenditures on research and development in 2001, 20022004, 2005 and 20032006 were approximately $25.1$27.5 million, $23.4$33.4 million and $26.4$48.0 million, respectively, of which approximately $0.9$1.3 million, $1.6$1.7 million and $1.3$1.9 million, respectively, were derived from third-party funding, and $5.4$1.3 million, $4.6$0.8 million and $2.3$1.2 million, respectively, were capitalized software development costs.
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In 2003,2006, we were qualified to participate in fiveeight programs funded by the Office of the Chief Scientist, or OCS, of the Israeli government-aided programsMinistry of Industry, Trade and Labor to develop generic technology relevant to the development of our products. In 2002 weSuch programs are approved pursuant to the Law for the Encouragement of Industrial Research and Development, 1984, or the Research and Development Law, and the regulations promulgated thereunder. We were qualifiedeligible to participate in five suchreceive grants constituting between 40% and 66% of certain research and development expenses relating to these programs. These programs include programs approved under certain Magnet consortiums and in 2001 we were qualifiedprograms approved for companies with large research and development activities. Accordingly, as opposed to participate in three suchthe standard type of OCS grants (described below), the grants under these programs are not required to be repaid. However, the restrictions of the Research and Development Law described below apply to these programs. In 2001, 20022004, 2005 and 20032006, we received a total of $649,000, $1,371,000$0.8 million, $2.2 million and $1,370,000,$1.9 million, respectively, and we anticipate receiving approximately $1,700,000$0.3 million in 20042007 from these plans. The generic technology plans are not subject to royalty payments.programs.
We are eligible to receive grants from the OCS under its “standard” programs, usually constituting a grant of up to 66%50% of certain approved research and development expenses, from the Government of Israel, through the Office of the Chief Scientist, or OCS, for the research and development of products intended for export.certain approved technology. Under the terms of the OCS participation,these programs, a royaltygrant recipient is required to pay royalties of 3% to 5% of the net sales of products incorporating technology developed in, and related services resulting from, a project funded by OCS generally isthe OCS. Generally, the royalties are required to be paid beginning with the commencement of sales of such products and ending when 100% to 150% of the grant is repaid in New Israeli Shekels, or NIS, linked to the U.S. dollar plus LiborLIBOR interest. In 2000, 2001, 20022004, 2005 and 2003,2006, we received no such grants and incurred royalties on sales of such products in the amounts of approximately $227,000, $4,000 $0no royalty obligations under these programs, and $0, respectively. As of April 15, 2004,currently we have no further royalty obligations to the OCS. Terms
The Research and Development Law generally requires that the product incorporating know-how developed under an OCS-funded program be manufactured in Israel. However, upon the approval of Israeli Government participationsthe OCS, some of the manufacturing volume may be performed outside of Israel, provided that the grant recipient pays royalties at an increased rate, which may be substantial, and the aggregate repayment amount is increased, which increase might be up to 300% of the grant (depending on the portion of the total manufacturing volume that is performed outside of Israel). The OCS is authorized to approve the transfer of manufacturing rights outside Israel in exchange for an import of different manufacturing into Israel as a substitute, in lieu of the increased royalties. However, the transfer outside of Israel of manufacturing which constitutes not more than 10% of the total manufacturing volume is subject to a notification to the OCS. The Research and Development Law also requireallows for the approval of grants in cases in which the applicant declares that part of the manufacturing will be performed outside of Israel or by non-Israeli residents and the OCS is convinced that doing so is essential for the execution of the program. This declaration will be a significant factor in the determination of the OCS whether to approve a program and the amount and other terms of benefits to be granted. For example, the increased royalty rate and repayment amount will be required in such cases.
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The Research and Development Law also provides that know-how developed under an approved research and development program may not be conducted by the applicant for the grant as specified in the application and that the manufacturing of products developed with government grants be performed in Israel, unless a special approval has been granted. Separate Israeli Government consent is required to transfertransferred to third parties technologies developed through projects in whichIsrael without the government participates.approval of the OCS. Such restrictions, however, doapproval is not apply to exportsrequired for the sale or export of any products resulting from Israel of products developed with such technologies. From time to time the Government of Israel has revised its policies regarding the availability of grants,research or development. The Research and there can be no assuranceDevelopment Law further provides that the Government's support ofknow-how developed under an approved research and development program may not be transferred to any third parties outside Israel, except in certain circumstances and subject to prior OCS approval. The OCS may approve the transfer of OCS-funded know-how outside Israel in the following cases: (a) the grant recipient pays to the OCS a portion of the sale price paid in consideration for such OCS-funded know-how (according to certain formulas); or (b) the grant recipient receives know-how from a third party in exchange for its OCS-funded know-how; or (c) such transfer of OCS-funded know-how arises in connection with certain types of cooperation in research and development activities.
The Research and Development Law imposes reporting requirements with respect to certain changes in the ownership of a grant recipient. The law requires the grant recipient and its controlling shareholders and non-Israeli interested parties to notify the OCS of any change in control of the recipient, or a change in the holdings of the means of control of the recipient that results in a non-Israeli becoming an interested party directly in the recipient, and requires the new interested party to undertake to the OCS to comply with the Research and Development Law. In addition, the rules of the OCS may require prior approval of the OCS or additional information or representations in respect of certain of such events. For this purpose, “control” is defined as the ability to direct the activities of a company other than any ability arising solely from serving as an officer or director of the company. A person is presumed to have control if such person holds 50% or more of the means of control of a company. “Means of control” refers to voting rights or the right to appoint directors or the chief executive officer. An “interested party” of a company includes a holder of 5% or more of its outstanding share capital or voting rights, its chief executive officer and directors, someone who has the right to appoint its chief executive officer or at least one director, and a company with respect to which any of the foregoing interested parties owns 25% or more of the outstanding share capital or voting rights or has the right to appoint 25% or more of the directors. Accordingly, any non-Israeli who acquires 5% or more of our ordinary shares or ADSs will continue.be required to notify the OCS that it has become an interested party and to sign an undertaking to comply with the Research and Development Law.
The funds available for OCS grants out of the annual budget of the State of Israel were reduced in recent years, and the Israeli authorities have indicated in the past that the government may further reduce or abolish OCS grants in the future. Even if these grants are maintained, we cannot presently predict what would be the amounts of future grants, if any, that we might receive.
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In 2006, we were selected to participate in the Sixth Framework Programme (FP6). FP6 is the European Community Framework Programme for Research, Technological Development and Demonstration, which funds and promotes research. In 2006, we received a total of $0.2 million as an advance for the 30 month period of the plan. FP6 will give us funding of approximately EUR 329,000 during this period. There are no royalty obligations associated with receiving such funding.
Intellectual Property
We currently rely on a combination of trade secret, patent, copyright and trademark law, together with non-disclosure and non-compete agreements, to establish and/or protect the technology used in our systems. We hold the following seven issued U.S. Patents:
•No. 5,861,959 titled "Facsimile Long Term Storage and Retrieval System"•No. 5,937,029 titled "Data Logging System Employing M[N + 1] Redundancy"•No. 6,122,665 titled "Communication Management System"•No. 6,046,824 titled "CIF—Facsimile Long Term Storage and Retrieval System"•No. 6,330,025 titled "Digital Video Logging System"•No. 6,542,602 titled "Telephone Call Monitoring System"
•No. 5,353,168 titled "Recording and Reproduction System using Time Division Multiplexing.
We currently have four otherhold 44 U.S. patents and 24 patents issued in additional countries and 72covering substantially the same technology as the U.S. patents. We have over 164 patent applications pending in the U.S.United States and other countries. We believe that the improvement of existing products, and the development of new products are important in establishing and maintaining a competitive advantage. We believe that the value of our products is dependent upon our proprietary software and hardware continuing to be "trade secrets"“trade secrets” or subject to copyright or patent protection. We generally enter into non-disclosure and non-compete agreements with our employees and subcontractors. However, there can be no assurance that such measures will protect our technology, or that others will not develop a similar technology or use technology in products competitive with those offered by us. Although we believe that our products do not infringe upon the proprietary rights of third parties, there can be no assurance that one or more third parties will not make a contrary claim or that we will be successful in defending such claim.
In June 2000, Dictaphone Corporation, one of our competitors, filed a patent infringement claim relating to certain technology embedded in some of our products. The claim was for damages for past infringement and enjoinment of any continued infringement of Dictaphone patents. On December 11, 2003 we agreed with Dictaphone to dismiss all claims and counterclaims in connection with Dictaphone's patent infringement claim against us. Under the terms of the settlement we will pay Dictaphone $10 million (of which approximately $4.8 million is covered by insurance). Each of the companies will grant the other a worldwide, royalty-free, perpetual license to certain of their respective patents including the disputed patents. The two companies further agreed to enter into enforcement proceedings with respect to both companies' patent portfolios and to share any proceeds from these actions.
From time to time, we receive "cease“cease and desist"desist” letters claiming patent infringements, however,infringements. However, no formal claims or other actions have been filed with respect to such letters.alleged infringement, except for claims filed by Dictaphone (which have since been settled and dismissed) and Witness Systems. We believe that none of these has merit. We cannot assure you, however, that we will be successful in defending such claims, if asserted, or that infringement claims or other claims, if asserted, will not have a material adverse effect on our business, financial condition and results of operations. Defending infringement claims or other claims could involve substantial costs and diversion of management resources. In addition, to the extent we are not successful in defending such claims, we may be subject to injunctions with respect to the use or sale of certain of our products or to liabilities for damages and may be required to obtain licenses which may not be available on reasonable terms.
We own the following trademarks in different countries: 3600 View, Agent@home,Insight from Interactions™, 360° View™, Executive Connect,Connect®, Executive Insight, Experience Your Customer, Investigator, Lasting Loyalty, Listen Learn Lead, MEGACORDER, Mirra,Insight™, Freedom®, Investigator®, Mirra®, Universe®, My Universe,Universe™, NICE®, NiceCall®, NiceCall Focus™, NiceCLS™, NICE NiceAdvantage, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog, NICELearning™, eNiceLink™, NiceLog®, Playback Organizer, Renaissance, ScreenSense, NiceScreen, NiceSoft,Organizer™, Renaissance®, ScreenSense™, NiceScreen™, NICE Storage Center, NiceTrack,Center™, NiceTrack™, NiceUniverse®, NiceVision®, NiceVision Harmony™, NiceVision Mobile™, NiceVision Pro™, NiceVision NVSAT™, NiceVision Alto™, Scenario Replay™, Tienna®, Wordnet®, NICE Perform®, NICE Inform™, NICE Analyzer™, Last Message Replay™, NiceUniverse NiceUniverse LIVE,Compact™, Customer Feedback™, Interaction Capture Unit™, Dispatcher Assessment™, Encorder™, Freedom Connect®, FAST®, FAST alpha Silver™, FAST alpha Blue™, Fast Video Security®, Alpha®, IEX®, TotalNet®, TotalView®, NICE SmartCenter™, NiceVision Analytics™, NiceVision Harmony,ControlCenter™, NiceVision Mobile,Digital™, NiceVision Pro, NiceVision Virtual, NiceWatch, Renaissance, Secure Your Vision, Scenario Replay, Tienna,Net™ and Wordnet.Performix Technologies™. Applications to register certain of these marks have been filed in certain countries, including Australia, Brazil, the European Union, Germany, Great Britain, Israel, Japan, Mexico, Argentina and the United States. Some of such applications have matured to registrations.
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Regulation
Israeli Export Restrictions
The export of certain defense products from Israel, such as our COMINT/DF and NiceTrack™NiceTrack products, requires a permit from the Defense Sales and Exports branchIsraeli Ministry of Defense. In addition, the sale of products to certain customers, mostly armed forces, also requires a permit from the Israeli Ministry of Defense (SIBAT).Defense. In 2003, approximately 4%2006, only a small portion of all of our sales werewas subject to such permit requirements. To date, we have encountered no difficulties in obtaining such licenses.permits. However, the Ministry of Defense notifies us from time to time not to conduct business with specific countries that are undergoing political unrest, violating human rights or exhibiting hostility toward Israel. We may be unable to obtain permits for our defense products we could otherwise sell in particular countries in the future.
New European Environmental Regulations
Our European activities require us to comply with Directive 2002/95/ec of the European Parliament on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (“RoHS”), which came into effect on July 1, 2006. This directive provides that producers of electrical and electronic equipment may not place new equipment containing lead, mercury and certain other materials deemed to be hazardous, in amounts exceeding any relevant set maximum concentration values, on the market in the European Union. Our products meet the requirements of the RoHS directive and we are making every effort in order to maintain compliance, without adversely affecting the quality and functionalities of our products. If we fail to maintain compliance, including by reason of failure of our suppliers to comply, we may be restricted from conducting certain business in the European Union, which could adversely affect our results of operations.
Our European activities also require us to comply with Directive 2002/96/EC of the European Parliament on Waste Electrical and Electronic Equipment (“WEEE”). The WEEE directive covers the labeling, recovery and recycling of IT/Telecommunications equipment, electrical and electronic tools, monitoring and control instruments and other types of equipment, devices and items, and already partly came into effect on August 13, 2005. Our products fall within the scope of the WEEE directive, and we have set up the operational and financial infrastructure required for collection and recycling of WEEE, as stipulated in the WEEE directive, including product labeling, registration and the joining of compliance schemes. We are taking and will continue to take all requisite steps to ensure compliance with this directive. If we fail to maintain compliance, we may be restricted from conducting certain business in the European Union, which could adversely affect our results of operations.
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Competition
The market for our Voice Platforms and Applicationsenterprise interaction solutions is highly competitive and includes numerous products offering a broad range of features and capacities.capabilities. As the market is still developing, we anticipate that a number of our existing and potential competitors will be introducing new and enhanced products. Some of our competitors in the digital voice recording and quality management for contact center agent monitoring businessessolutions include Dictaphone Corporation, Witness Systems,Inc., Teknekron Infoswitch Corporation (now calledAspect, Autonomy (formerly e-talk), and Verint Systems Inc. (formerly Comverse Infosys), a subsidiary of Comverse Technology Inc., and Witness Systems Inc. In February 2007, Verint and Witness announced that they agreed to a business combination.
We believe that competition in the sale of our Voice Platforms and Applicationsevolving enterprise interaction solutions market is based on a number of factors includingrelated to the product offering and business model. With respect to products, we consider breadth of offering, application functionality, system performance and reliability, the ability to integrate with a variety of otherexternal computer and communications systems and ease of use as key factors. With respect to the business model, we consider marketing and distribution capacity, price and global service and support.support capacity as key factors. We believe that the wide rangeNICE solutions have a competitive advantage based on their ability to service large, multi-site, contact centers and their holistic integration of features provided by the NiceLog system and related applications,various unstructured data sources, their wideability to extract insight with a multi-dimensional approach, their wide-range connectivity and compatibility with telephone and computer networks and their ease of use createuse. We believe that we have a competitive advantage because of the strength of our installed customer base, size and capabilities of our global distribution network, our business partners, and our global service and support capacity.
Traditionally, public safety customer voice recording requirements for emergency phones and radio were relatively basic. As the command and control center is becoming more complex and advanced systems are being deployed, and as more trunk radio and IP-based systems are offered, the recording system has to be integrated with these systems. Our ability to deliver a more integrated and sophisticated recording system that can capture voice, video, data and meta-data information from trunk radio systems and computer aided dispatch, or CAD, systems, positions our products above the NiceLogcompetition mainly in the large high-end emergency centers. In addition, we believe that applications for scenario reconstruction of an incident connecting voice, video, data and such related applications compared to other similar systems currently being offered onmeta-data together give us an advantage over the market.competition. Some of our competitors in the public safety market include ASC Telecom, Verint Systems (formerly Mercom) and Voiceprint.
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There are several small competitors who have products that compete with our Video Platformvideo platform and Applications, however ourapplications. Our main competitors in this market are Loronix Information Systems, Inc (a wholly owned subsidiary ofBosch (formerly VCS), Dallmeier, GE (formerly Visiowave), Pelco and Verint Systems Inc.), LennelSystems. We believe that our approach to provide a full solution based on our self-developed recording, management software, networking devices and Dallmeier.
In the public safety market, there arereal-time content analysis creates a number of competitors providing solutions, including Mercom Inc, CVDS Inc, Voiceprint Inc, Dictaphone Corporation and Witness Systems, Inc.competitive advantage in this market.
There are a number of competitors in the telecommunications monitoring market, having products competing with our NiceTrack™NiceTrack system, the major ones being Raytheon Company, Siemens, ETI, JSI and Verint Systems Inc., Ectel Ltd., and ETI.Systems. We believe that our solution offers innovations that provide the law enforcement agencies the tools and capabilities they require to meet the challenges of today'stoday’s advanced telecommunications world, as well as being price competitive.
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Organizational Structure
The following is a list of all of our significant subsidiaries, including the name, country of incorporation or residence, and the proportion of our ownership interest in each.
| Name of Subsidiary | Country of Incorporation Residence | Percentage of Ownership Interest | ||
|---|---|---|---|---|
| Australia | 100% | |||
| NICE Systems Canada Ltd. | Canada | 100% | ||
| Nice Systems S.A.R.L. | France | 100% | ||
| Nice Germany GmbH | Germany | 100% | ||
| NICE | ||||
| Germany | 100% | |||
| NICE APAC Ltd. | Hong Kong | 100% | ||
| Hungary | 100% | |||
| Nice Interactive Solutions India Private Ltd. | India | 100% | ||
| Nice Technologies Ltd. | Ireland | 100% | ||
| STS Software Systems (1993) Ltd. | Israel | 100% | ||
| Nice Japan Ltd. | Japan | 100% | ||
| IEX Corporation BV | Netherlands | 100% | ||
| Nice Systems (Singapore) Pte. Ltd. | Singapore | 100% | ||
| Nice Switzerland AG | Switzerland | 100% | ||
| NICE CTI Systems UK Ltd. | United Kingdom | 100% | ||
| Racal Recorders Ltd. | United Kingdom | 100% | ||
| Nice Systems Latin America, Inc. | United States | 100% | ||
| Nice Systems Inc. | United States | 100% | ||
| IEX Corporation | United States | 100% |
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*Inactive
Property, Plants and Equipment
Our executive offices and engineering, research and development operations are located in Ra'anana,Ra’anana, Israel, where we occupy approximately 126,000140,000 square feet of space, pursuant to a lease expiring in 2008. This lease may be terminated by us at any time from the year 2006, subject to certain conditions.2010. The annual rent and maintenance fee for the facility is approximately $2.7$2.4 million linked to the changes in the U.S. consumer price index. We also occupy additional office space in North Ra’anana, Israel, which is approximately 55,000 square feet, pursuant to a lease expiring on June 15, 2007. We are currently negotiating an extension of such lease to 2010. The annual rent and maintenance fee for this additional facility is approximately $1.2 million.
We have leased various offices and other facilities in North America and in several other countries, as described below.
countries. Our North Americanmaterial leased facilities consist of:
•Our North American headquarters in Rutherford, New Jersey, which occupy approximately 25,000 square feet, with a monthly rentalofapproximately $57,000. We also have a warehouse facility in Lyndhurst, New Jersey, which occupies approximately 6,000 square feet, with a monthly rental of approximately $5,000;the following:— Our North American headquarters in Rutherford, New Jersey, which occupy approximately 28,400 square feet. We also have a warehouse facility in Lyndhurst, New Jersey, which occupies approximately 6,000 square feet; — Our office in Denver, Colorado, which occupies approximately 30,775 square feet; •Our office in San Diego, California, which occupies approximately 6,250 square feet, with a monthly rental of approximately $17,500;— Our office in Richardson, Texas, which occupies approximately 50,580 square feet. — Our office in Southampton, UK, which occupies approximately 34,680 square feet; and •Our office in Chicago, Illinois, which occupies approximately 3,000 square feet, with a monthly rental of approximately $4,500;— Our office in Hong Kong, which occupies approximately 9,506 square feet. •Our office in Denver, Colorado, which occupies approximately 30,775 square feet, with a monthly rental of approximately $49,000; and•Our office in New York City, New York, which occupies approximately 4,300 square feet, with a monthly rental of approximately $10,000.
Our international facilities consist of:
•Our office in Frankfurt, Germany, which occupies approximately 265 square meters, with a monthly rental of approximately $4500;•Our office in London, UK which occupies approximately 1,430 square feet, with a monthly rental of approximately $21,000;•Our office in Southampton, UK which occupies approximately 34,249 square feet, with a monthly rental of approximately $66,000;•Our office in Dublin, Ireland, which occupies approximately 750 square feet, with a monthly rental of approximately $2200;•Our office in Paris, France which occupies approximately 178 square meters, with a monthly rental of approximately $5,700; and•Our office in Hong Kong, which occupies approximately 3,100 square feet, with a monthly rental of approximately $10,000.
We believe that our existing facilities are adequate to meet our current and foreseeable needs.
None. The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our consolidated financial statements and the related notes and other financial information included elsewhere in this annual report. This discussion contains certain forward-looking statements that involve risks, uncertainties and assumptions. As a result of many factors, including those set forth under Item 3, “Key Information – Risk Factors” and elsewhere in this report, our actual results may differ materially from those anticipated in these forward-looking statements. For more information about forward-looking statements, see the Preliminary Note that precedes the Table of Contents of this Annual Report on Form 20-F. 46Item 4A. Unresolved Staff Comments Item 5. Operating and Financial Review and Prospects. Item 5. Operating and Financial Review and Prospects. We may from time to time make written or oral forward-looking statements, including in filings with the United States Securities and Exchange Commission ("SEC"), in reports to shareholders and in press releases and investor webcasts. You can identify these forward-looking statements by use of words such as "strategy", "expects", "continues", "plans", "anticipates", "believes", "will", "estimates", "intends", "projects", "goals", "targets", and other words of similar meaning. You can also identify them by the fact that they do not relate strictly to historical or current facts. We cannot assure you that any forward-looking statement will be realized, although we believe we have been prudent in our plans and assumptions. Achievement of future results is subject to risks, uncertainties and inaccurate assumptions. Should known or unknown risks or uncertainties materialize, or should underlying assumptions prove inaccurate, actual results could vary materially from those anticipated, estimated or projected. Investors should bear this in mind as they consider forward-looking statements and whether to invest or remain invested in NICE Systems Ltd.'s securities. The forward-looking statements relate to, among other things: operating results; anticipated cash flows; gross margins; adequacy of resources to fund operations; our ability to maintain our average selling prices despite the aggressive marketing and pricing strategies of our competitors; our ability to maintain and develop profitable relationships with our key distribution partners, one of which constitutes 20% of our revenues; the financial strength of our key distribution partners; and the market's acceptance of our technologies, products and solutions. In connection with the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995, we are identifying important factors that, individually or in the aggregate, could cause actual results and outcomes to differ materially from those contained in any forward-looking statements made by us; any such statement is qualified by reference to the following cautionary statements. Please read the section below entitled "Factors That May Affect Future Results" to review conditions that we believe could cause actual results to differ materially from those contemplated by the forward-looking statements. You should understand that it is not possible to predict or identify all risk factors. Consequently, you should not consider the following to be a complete discussion of all potential risks or uncertainties. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect our view only as of the date of this report. Except as required by law, we undertake no obligation to update these forward-looking statements to reflect future events or circumstances or the occurrence of unanticipated events.Overview
We develop, marketare a leading provider of solutions that capture, manage and supportanalyze unstructured multimedia content enabling companies and public organizations to enhance business and operational performance, address security threats and behave proactively. Unstructured multimedia content includes phone calls to contact centers and back offices, video captured by closed circuit television cameras, radio communications between emergency services personnel, email and instant messaging. Our solutions include integrated, scalable, multimedia digital recording platforms, enhanced software applications and related professional services. These solutions captureaddress critical business processes and analyze unstructured (non-transaction) data,risk management, compliance procedures and convert it into actionable knowledge forsecurity needs of companies and public organizations. Our solutions facilitate faster decision-making and near real-time action, improving business and employee performance, and enhancing security performance management applications.and public safety. Our customers use our systems in a variety of enterprises, such as financial services, health care, outsourcers, retail, service providers, telecommunications and utilities. Our security solutions are primarily focused on homeland security and first responder organizations, transportation organizations, government related organizations and the private sector. Our solutions capture multiple formsare deployed at over 24,000 customers, including over 85 of interaction, including voice, fax, email, web chat, radio, and video transmissions over wireline, wireless, packet telephony, terrestrial trunk radio and data networks. The markets from which we currently derive the majority of our revenues and expect to continue to do so in the future are highly competitive.
Our products are based on two types of recording platforms—audio and video—and are used primarily in contact centers, trading floors, public safety organizations, transportation, corporate security, gaming and correctional facilities as well as various government and intelligence agencies.
Our development efforts for our recording platforms are aimed at addressing several trends we see developing in the industry. The trend towards the proliferation of voice over IP-based networks is leading to a greater requirement for VOIP recording capabilities in financial trading, contact centers and public safety environments. The continued trend towards replacing analog video recording with digital video recording is leading to the need for network applications in the video recording area.
We also see the continuation of a trend towards requirements for multimedia recording capabilities, particularly in contact centers (voice, fax, email, chat screen) and public safety (voice, radio, video, data) markets. We are beginning to see this same trend developing in the financial trading sector, and we expect some Homeland Security initiatives in areas such as border control, critical infrastructure security, first responder communications and lawful interception to require multimedia capture platforms as well.
Our software applications enable our customers to capture, store, retrieve and analyze unstructured data (multimedia interactions) and combine them with data from other systems to create actionable knowledge that can be distributed via reports and alerts to all relevant parties to improve performance.
There is growing demand from our customers for software applications that will leverage the wealth of unstructured data captured by the recording platform to improve overall performance. In turn, as these enhanced software applications are being added, customers are considering our systems "mission critical". We see an opportunity for applications that analyze the content of unstructured interactions in contact centers for quality monitoring and contact center management as well as for enterprise-wide process improvement and business performance management. We see a trend towards more software applications in the financial trading environment for compliance monitoring and dispute management to improve business performance. We see similar trends happening in digital video recording. We expect video content analysis applications to become increasingly important to building, campus, city center, and infrastructure perimeter security, loss prevention in casinos, retail and warehousing, as well as various homeland security applications to enable proactive security management.
We expect to see an increase in the demand for VOIP recording products, networked video security solutions, and multimedia recording solutions as well as an increase in the proportion of software from quality monitoring and multimedia interaction analytics applications in our product revenue mix and a gradual increase in the amount of professional services and maintenance revenues.Fortune 100 companies.
Our products are sold primarily through a global network of distributors, system integrators and strategic partners; a portion of product sales and most services are sold directly to end-users. One distributor accounted for approximately 20%19%, 23%21% and 14%16% of revenues in 2003, 20022004, 2005 and 2001,2006, respectively.
Recent Acquisitions and Dispositions
The following acquisitions we have made were accounted for as purchases, and, accordingly, the purchase price for each acquisition was allocated to the assets acquired and liabilities assumed based on their respective fair values. The results of operations related to each acquisition are included in our consolidated statement of operations from the date of acquisition. The following are detailsdisposed business was accounted for eachas a discontinued operation as of these acquisitions:the date of its disposition.
•In
November 2002,July 2006, weconsummated an agreementacquired all the outstanding shares of IEX Corporation, a leading provider of workforce management, strategic planning and performance management solutions for the contact center market, for approximately $205 million in cash. The acquisition of IEX allows us toacquire certain assetsoffer our customers andliabilities of Thales Contact Solutions (or TCS),partners adeveloper of customer-facing technology for public safety, financial trading and customer contact centers, basedmore extensive product portfolio in theUnited Kingdom. TCS wasindustries in which we operate. IEX is aunitleading vendor in workforce management, strategic planning and performance management solutions for the contact center market. IEX provides a high-end centralized solution that compiles data seamlessly across the enterprise, enabling more accurate and effective forecasting, planning and scheduling. By purchasing IEX, we strategically expanded our market share both in geographical and vertical markets. The factors that contributed to the purchase price that resulted in recognition ofThales Group, onegoodwill included synergies, the benefits ofEurope's premier electronics companies.increased market share, strategic positioning value and time-to-market benefits.47
In
connection withMay 2006, we acquired substantially all of theacquisition, we paidassets of Performix Technologies Ltd., among the first to recognize the potential in the area of contact center performance management, aninitial $29.9emerging trend in the contact center market, for approximately $13.9 million in cash, plus potential earn-outs based on performance milestones amounting to a maximum of an additional $3 million payable in 2007. The acquisition of Performix extends our solutions portfolio for the contact center market. The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share vertically, strategic positioning value andissued 2,187,500 ordinarytime-to-market benefits.In January 2006, we acquired all the outstanding shares
to
Thales Group atof FAST Video Security AG, a fairSwitzerland-based developer of innovative video systems for security and surveillance purposes, for approximately $22 million in cash, plus earn-outs based on performance milestones of approximately $6.2 million for 2006 and a potential maximum of $5 million for 2008. The acquisition of FAST strengthens our position in the video security market value of $18.1 million calculated at the date of closing. As of December 31, 2003, Thales Group holds approximately 10% of the Company's shareswith smart IP-based solutions and two Thales executives who were electedtechnologies complementary to our Board of Directors in November 2002, continue to serve onexisting digital video offerings. Additionally, it extends our Board.
•On December 5, 2000,48
In March 2004, we
completedsold theacquisition of certainassets and liabilitiesof Stevens Communications Inc. (SCI). SCI is a systems distributor, whose activities included the promotion, distribution, installation and maintenance of our audio recording products and related software applications in North America. We paid $7.0 million in cash and issued 426,745 ADSs of which 186,818 were deemed target shares contingent upon the achievement of certain objectives and events through 2002 and 38,914 ADSs were allotted for the benefit of certain SCI employees subject to vesting based on continued employment with the Company. The contingent target shares were released to SCI upon agreement as to the achievement of the determined objectives.
In the fourth quarter of 2002, we recorded a current liability of $2.8 million and a long-term liability of $13.5 million reflecting obligations under a long-term contract we assumedpresence in the TCS acquisition.digital video security market by increasing our footprint in the European and APAC markets with high quality distribution channels and partners, and with new prestigious customers. By purchasing FAST, we strategically expanded our market share both in geographical and vertical markets. The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share, strategic positioning value and time-to-market benefits.
In September 2005, we acquired the assets and assumed certain liabilities of Hannamax Hi-Tech Pty. Ltd. for $2 million in cash, plus earn-outs of an additional $0.5 million paid in the second quarter of 20032006 and an additional $0.5 million paid in the second quarter of 2007. Hannamax was our distributor in Australia and New Zealand. With the acquisition of Hannamax, we completed negotiationsexpect to terminate this contract as of November 2004further expand our customer base and presence in Australia and New Zealand and to amend the termsfurther expand and strengthen our support organization in the interim. Under the terms of the amended contract, the costregion. The factors that contributed to the Company was $5.2 million less than the amount provided at the acquisition date and consequently, TCS acquisition goodwill was reduced by this amount.
Under the terms of the agreement, the cash portion of the purchase price was subjectthat resulted in recognition of goodwill included the benefits of increased market share geographically, the benefits of vertical integration and time-to-market benefits.
In June 2005, we acquired the assets and assumed certain liabilities of Dictaphone Corporation’s Communications Recording Systems business (Dictaphone CRS) for approximately $38 million net after settlement. Dictaphone CRS provides liability and quality management systems for emergency services, critical facilities, contact centers and financial trading floors. In March 2006, the parties signed an amendment to downwardthe aforementioned asset purchase agreement, according to which a final adjustment based onhas been made to the value of net assets ataudited closing and the full year 2002 sales of TCS. Based on our calculation of the actual value of net assets acquired and 2002 sales of TCS, webalance sheet, which reduced the cash portion of the purchase price asunder the asset purchase agreement by $2 million. In addition, the parties agreed that we are entitled to all previously undistributed interest and other investment income earned with respect to certain funds held in escrow. The acquisition of December 31, 2002 by $12.8 million. This amount was presented onCRS expanded our balance sheet as a Related Party Receivable as of December 31, 2002. Thus, the adjusted purchase price paid, including $4.5 million of capitalized acquisition costs, was recorded as $39.7 million. Of the $12.8 million adjustment referred to above, Thales paid us $6.6 million in March 2003.
Thales disputed our calculation of the net asset value at closing and the matter was submitted in September 2003 to binding arbitration by an Independent Accountant, in accordance with the terms of the acquisition agreement. The Independent Accountant determined a higher net asset value at closing than our calculation of the actual value of net assets acquiredcustomer base, presence in the amountU.S and Europe markets, and our network of $2.2 million. This additional amount was recorded as additional goodwilldistributors and partners. Additionally, it broadened our product offerings and global professional services team. By purchasing CRS, we strategically expanded our market share both in the fourth quarter of 2003.geographical and vertical markets. The remaining Related Party Receivable as at December 31, 2003 of $ 4.0 million was paid in January 2004.
Also under the terms of the agreement, contingent cash payments of upfactors that contributed to $10 million in 2003, $7.5 million in 2004, and $7.5 million in 2005 would be due if certain financial performance criteria are met as part of a three-year earn-out provision related to the sale of a particular product in 2002 through 2004. The relevant criteria for 2002 and 2003 were not met and therefore no contingent payments have been made for these years. Should any contingent payments be made under the agreement in the future, the additional consideration, when determinable, will increase the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share, strategic positioning value and accordingly additional goodwill will be recorded.time-to-market benefits.
In October 2001, we entered into a final settlement agreement with SCI addressing a dispute with SCI regarding the fair value of the working capital acquired. The terms of the final settlement resulted in a charge to Other Expense, Net of $4.4 million representing settlement of disputed items of $3.6 million and obligations for future consulting services, which were no longer of value to us.
•In April 2000, we acquired all of the outstanding capital stock of Centerpoint Solutions Inc. (CPS) for $3 million in cash and the issuance of 200,000 ADSs of NICE of which 50,000 were deemed target shares contingent upon the achievement of certain objectives, which were not met. CPS was a developer of internet-based applications for statistical monitoring, digital recording and automatic customer surveys for contact centers.
In November 2002, we entered into a settlement agreement with Doug Chapiewski, the sole shareholder of CPS, in respect of allegations of misrepresentation, breach of contract and securities fraud in connection with the acquisition of CPS. The terms of the settlement agreement, which included 50,000 shares, resulted in a charge to Other Expense, Net of $3.5 million. In December 2003, we received $300 thousand from our insurers in respect of the settlement.
Other Developments
•We sold the net assetsof our COMINT/DF military-related business to ELTA SystemsLtd ("ELTA")Ltd. for $4million on March 31, 2004.million. Thenetassets and liabilities soldincludeincluded the intellectual property, fixed assets, inventory and contracts related to the COMINT/DF product line, whichincludesincluded high performance spectral surveillance and direction finding systems that detect, identify, locate, monitor and record transmission sources.•Revenues for 2003 forIn 2004, the COMINT/DF businesstotaledgenerated revenues of approximately$6.5$0.8 millioncompared with $7.2 million in 2002. This activity contributed $1.5 million toand net income of approximately $3.2 million (including gain on disposition).2005 Public Offering
In December 2005, we completed a public offering on NASDAQ of 9,200,000 ADSs, representing 9,200,000 of our ordinary shares, at a public offering price of $23.125 per ADS, taking into account the two-for-one stock split discussed below. The proceeds of the offering, net of underwriting discount and other related expenses, amounted to approximately $201.7 million.
Stock Split
During May 2006, we effected a two-for-one split of our ordinary shares. The split was effected by way of a 100% stock dividend, which had an ex-dividend date of May 31, 2006. Shareholders of record at the close of business on May 30, 2006 received one additional ordinary share/ADR for each ordinary share/ADR held. Unless otherwise indicated, all ordinary share, option and per share amounts in
2003 and $1.4 million in 2002. The COMINT/DF business is treated as a discontinued operation in our financial statements.
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Off-Balance Sheet Transactions
We have not engaged in nor been a party to any off-balance sheet transactions.
Critical Accounting Policies
Our discussion and analysisThe preparation of our financial condition and results of operations are based on our consolidated financial statements which have been prepared in accordanceconformity with generally accepted accounting principles inGAAP requires management to make judgments and estimates that affect the United States ("US GAAP"). Our significant accounting principles are presented within Note 2 to our Consolidated Financial Statements. While allreported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the accounting policies impactdate of the financial statements certain policies may be viewed to be critical. These policies are those that are most important toand the portrayalreported amounts of our financial conditionrevenues and results of operations.expenses during the reporting period. Actual results could differ from those estimates.
Management believes that the significant accounting policies which affect its more significant judgments and estimates used in the preparation of the consolidated financial statements and those that are the most critical to aid in fully understanding and evaluating our reported results include the following:
•— Revenue recognition — Allowance for doubtful accounts — Inventory valuation — Impairment of long-lived assets — Provision for income taxes — Contingencies — Business combination — Stock-based compensation Revenue
recognition•Allowance for doubtful accounts•Inventory valuation•Impairment of long-lived assets•Deferred income taxes•Contingencies•Restructuring expenses
Revenue Recognition.Recognition. We derive our revenuerevenues primarily from two sources: product revenues, which include hardware and software sales,sales; and service revenues, which include support and maintenance, installation, consultingproject management and training revenue. Revenue related to sales of our products is generally recognized when persuasive evidence of an agreement exists;exists, the product has been delivered and title and risk of loss have passed to the buyer;buyer, the sales price is fixed or determinable, and determinable; no further obligations exist; and collectibilitycollectability is probable. Sales agreements with specific acceptance terms are not recognized as revenue until either the customer has confirmed that the product or service has been accepted.accepted or as the acceptance provision has lapsed.
Revenues from maintenance and professional services are recognized ratably over the contract period or as services are performed.
For arrangements with multiple elements, we allocate revenue to each component of the arrangement using the residual value method based on Vendor Specific Objective Evidence ("VSOE")vendor specific objective evidence (VSOE) of the undelivered elements. This means that we defer the arrangement fee equivalent to the fair value of the undelivered elements until these elements are delivered. Our
The Company’s policy for the establishment of VSOE used to allocate the sales price toof fair value of maintenance is through the performance of a VSOE compliance test which is an analysis of actual PCS renewals (the population used in the VSOE compliance test is only actual renewals of maintenance).
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The Company’s policy for the establishment VSOE of fair value for installation and training is through an analysis of stand-alone sales of those services. The price charges in the separate sales are consistent with the prices charges when the same elements are included in multiple element arrangements.
The Company established VSOE of fair value to the project management services based on a price per day which is identical to price per day charged for installation services (of which separate sales exist). These identical daily rates are VSOE of fair value for the renewal price.project management services.
To assess the probability of collection for revenue recognition, we have an established credit policy that determines, by way of mathematical formulae based on the customers'customers’ financial statements and payment history, the level of open accountcredit limit that reflects an amount that is deemed probably collectible for each customer. These credit limits are reviewed and revised periodically on the basis of new customer financial statement information and payment performance.
We record a provision for estimated sales returns and allowances on product sales in the same period as the related revenues are recorded. We base these estimates on the historical sales returns ratio and other known factors. Actual returns could be different from our estimates and current provisions for sales returns and allowances may need to be increased.
Allowance for Doubtful Accounts.We evaluate the collectibilitycollectability of our accounts receivable based on a combination of factors. In circumstances where we are aware of a specific customer'scustomer’s inability to meet its financial obligations to us, we record a specific allowance against amounts due to reduce the net recognized receivable to the amount we reasonably believe will be collected. For all other customers, we recognize allowances for doubtful accounts based on the length of time the receivables are past due. Insured balances are not reserved. If the financial condition of one of our significant customers or our customers in general should deteriorate, our revenue growth may be limited and additional allowances may be required.
Inventory valuation.Valuation. At each balance sheet date, we evaluate our inventory balance for excess quantities and obsolescence. This evaluation includes analyses of sales levels by product line and projections of future demand. In addition, we write off inventories that are considered obsolete. Remaining inventory balances are adjusted to the lower of cost or market value. If future demand or market conditions are less favorable than our projections, additional inventory write-downs may be required and would be reflected in cost of sales in the period the revision is made.
During 2002 we completed the outsourcing of the manufactureOur manufacturing process of our audio and video product platforms.platforms is outsourced. Under this arrangement,the outsourcing arrangements, we take ownership of inventories at the conclusion of the manufacturing process, such inventories representing finished goods or spare parts. As we largely manufacture to order, we do not tend to accumulate finished goods. We are obligated, however, liable to purchase above a certain level, which is based on a historical level of orders to the contract manufacturer, excess raw material and subassembly inventories from the contract manufacturer that may be deemed obsolete or slow-moving. We monitor the levels of the contract manufacturer'smanufacturer’s relevant inventories periodically and, if required, will write-off such deemed excess or obsolete inventory.
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Impairment of long-lived assets.Long-Lived Assets. Our long-lived assets include property and equipment, long term investments,investment in affiliates, goodwill and other intangible assets. The fair value of the long-term investmentsinvestment in affiliates is dependent upon the performance of the companies in which we have invested. In assessing potential impairment of these investments, we consider this factor as well as the forecastforecasted financial performance of the investees and other pertinent information. We record an investment impairment charge when we believe that the investment has experienced a decline in value that is other than temporary. During 2002, we recognized $229 thousand of impairment losses related to our long-term investments. As of December 31, 2003, the carrying value of the Company's long-term investments was $1.2 million.
In assessing the recoverability of our property and equipment, goodwill and other intangible assets, we must make assumptionsjudgments regarding whether impairment indicators exist based on legal factors, market conditions and operating performances of our business and products. Future events could cause us to conclude that impairment indicators exist and that the estimated future cash flowscarrying values of the intangible assets or goodwill are impaired. Any resulting impairment loss could have a material adverse impact on our financial position and otherresults of operations.
SFAS No. 142, “Goodwill and Other Intangible Assets,” requires that goodwill be tested for impairment at the reporting unit level on an annual basis and between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value. These events or circumstances could include a significant change in the business climate, legal factors, operating performance indicators, competition or sale or disposition of a significant portion of a reporting unit. Application of the goodwill impairment test requires judgment, including the identification of reporting units, assignment of assets and liabilities to determinereporting units, assignment of goodwill to reporting units, and determination of the fair value of each reporting unit. The goodwill impairment test is a two-step test. Under the first step, the fair value of the respective assets. If these estimates or their related assumptions change in the future, we may be required to record impairment charges for these assets.
In June 2001, the Financial Accounting Standards Board issued SFAS No. 142 "Goodwill and Other Intangible Assets". SFAS No. 142 addresses the initial recognition and measurement of intangible assets acquired in a business combination and the accounting for goodwill and other intangible assets subsequent to their acquisition. SFAS No. 142 provides that intangible assets with finite useful lives will be amortized and that goodwill and intangible assets with indefinite lives will not be amortized, but rather will be tested at least annually for impairment. We adopted SFAS No. 142 beginning January 1, 2002. Upon adoption of SFAS No. 142, we discontinued the amortization of recorded goodwill, which was approximately $3.4 million on an annual basis at that time. We performed an impairment test of our goodwill as of January 1, 2002 under the transitional provisions of SFAS No. 142; our test did not indicate an impairment of goodwill. We confirmed that we have only one reporting unit (the Company) to which we allocated all recorded goodwill, as well as all assets and liabilities.
By October 1, 2002, our stock price had declined significantly from January 1, 2002, at which point our market capitalization, based on our stock price, was below book value. The price of our ADSs on January 2, 2002 was $17.04 per ADS and declined to $8.47 per ADS on October 1, 2002. We determinedis compared with its carrying value (including goodwill). If the fair value of the Company based on relative market multiplesreporting unit is less than its carrying value, an indication of goodwill impairment exists for comparable businessesthe reporting unit and a discounted cash flow model. This evaluation indicated thatthe enterprise must perform step two of the impairment test (measurement). Under step two, an impairment might exist. We then performed Step 2 under SFAS No. 142 in whichloss is recognized for any excess of the carrying amount of the impairment loss, if any, must be measured. Four categories of intangible assets were identified as being separable fromreporting units’ goodwill in accordance with SFAS No. 141"Business Combinations." These included: trade names; an in-place distribution network; technology based intangible assets and maintenance contracts. In valuingover the NICE trade name a relief from royalty method was used. Under this method, theimplied fair value of a trade name reflects the savings realized by owning the trade name. The value of the intangible asset under the relief from royalty method is dependent upon the following factors: the selected royalty rate, the revenues expected to be generated from the underlying intellectual property, the discount rate and the expected life of the intellectual property. The value of our distribution network was determined through the use of the cost approach. Using this method, the value of the distribution network is estimated as the after-tax direct costs that a potential acquirer would avoid spending in recreating a similar functional distribution network. The value of the intangible asset under the cost method is dependent upon the estimated direct cost of establishing a new distributor relationship. Qualifying technology-based intangible assets consist of current and core technology and technologies that were under development at the valuation date. The current and core technology was valued using a derivation of the income approach, namely the excess earnings method. This method is used to analyze the earnings contribution of an intangible asset. Under this method, the excess earnings that an intangible asset generates are calculated over the intangible asset's expected life and discounted to the present to calculategoodwill. If the fair value of the intangible asset. Excess earnings are defined as the residual earnings after providing for appropriate returns on the other identified contributing assets. Thereporting unit exceeds its carrying value, under the
excess earnings method is dependent upon the following factors: the expected revenues generated by the intangible asset, the expected after-tax earnings on those revenues, the charges (or returns) required on other contributing assets and the discount rate. Our maintenance contracts, which are intangible assets under the contractual-legal criterion of SFAS No. 141, were valued using the excess earnings method. In determining the applicable discount ratestep two does not need to be used to estimate theperformed. The fair value of each reporting unit is estimated using a discounted cash flow methodology. This requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of growth for our net assets, we calculated a market-derived rate based onbusiness, the estimateduseful life over which cash flows will occur and determination of our weighted average cost of capitalcapital. Changes in these estimates and assumptions could materially affect the determination of fair value and/or goodwill impairment for the Company. In determining the cost of equity for the Company, we used a standard methodologyeach reporting unit. We allocate goodwill to reporting units based on the capital asset pricing modelreporting unit expected benefit from the acquisition. We evaluate our reporting units on an annual basis and, analyzed selected guideline companies, industry dataif required, reassign goodwill using a relative fair value allocation approach.
We are required to assess the impairment of long-lived assets, tangible and factors specific to NICE. We expect to useintangible, other than goodwill, under SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets,” on a similar decision processperiodic basis, when events or changes in circumstances indicate that the carrying value may not be recoverable. Impairment indicators include any significant changes in the future.manner of our use of the assets or the strategy of our overall business, significant negative industry or economic trends and significant decline in our share price for a sustained period.
Following these analyses, we compared Upon determination that the carrying value of a long-lived asset may not be recoverable based upon a comparison of aggregate undiscounted projected future cash flows to the carrying amount of goodwill to the impliedasset, an impairment charge is recorded for the excess of fair value ofover the goodwill and determined that an impairment loss existed. A non-cash charge totaling $28.3 million was recorded in the fourth quarter of 2002 to write down goodwill to itscarrying amount. We measure fair value under the caption "Goodwill impairment". This impairment is primarily attributable to the change in evaluation criteria for goodwill from an undiscountedusing discounted projected future cash flow approach, which was previously used under the guidance in Accounting Principles Board Opinion No. 17Intangible Assets, to the fair value approach stipulated in SFAS No.142. The valuation of long-lived assets requires significant estimates and assumptions. These estimates contain management's best estimates, using appropriate and customary assumptions and projections at the time. If different estimates or projections were used, it is reasonably possible that our analysis would have generated materially different results.flows.
In the fourth quarter of 2003, we performed our annual test52
Taxes on the remaining goodwill per SFAS No. 142 requirements applying the same methodologies as those used in the prior year. No additional impairment was found to exist.
We will continue to perform an impairment test at least annually and on an interim basis should circumstances indicate that an impairment loss may exist. The outcome of such testing may lead to the recognition of an impairment loss.
Deferred income taxes.Income. We record income taxes using the asset and liability approach. Deferred income tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective income tax bases, and net operating loss and tax credit carryforwards. Our financial statements contain fully reserved tax assets which have arisen as a result of net operating losses, primarily incurred in 2001 and 2002, as well as other temporary differences between book and tax accounting. Significant managementManagement judgment is required in determining our provision for income taxes in each of the jurisdictions in which we operate. The provision for income tax is calculated based on our deferredassumptions as to our entitlement to various benefits under the applicable tax assetslaws in the jurisdictions in which we operate. The entitlement to such benefits depends upon our compliance with the terms and liabilities and any valuation allowance recorded against our net deferred tax assets.conditions set out in these laws. We have considered future taxable income, prudent and feasible tax planning strategies and other available evidence in determining the need for a valuation allowance. We evaluate all of these factors to determine whether itAlthough we believe that our estimates are reasonable and that we have considered future taxable income and ongoing prudent and feasible tax strategies in estimating our tax outcome, there is more likely than notno assurance that some portion or all of the deferred incomefinal tax assetsoutcome will not be realized. Asdifferent than those which are reflected in our historical income tax provisions and accruals. Such differences could have a result of significantmaterial effect on our income tax provision, net operating losses incurred in 2001income and 2002 and uncertainty as to the extent and timing of profitability in future periods, we have continued to record a full valuation allowance, which was approximately $13.2 million as at December 31, 2003. The establishment and amount of the valuation allowance requires significant estimates and judgment and can materially affect our results of operations. If the realization of deferred tax assets in the future is considered more likely than not, an adjustment to the deferred tax assets would increase net incomecash balances in the period in which such determination wasis made.
Our effective tax rate may vary from period to period based on changes in estimated taxable income or loss, changes to the valuation allowance, changes to state or foreign tax laws, future expansion into geographic areas with varying country, state and local income tax rates, deductibility of certain costs and expenses by jurisdiction and as a result of acquisitions, divestitures and reorganizations.
Contingencies.Contingencies. From time to time, we are defendant or plaintiff in various legal actions, which arise in the normal course of business. We are required to assess the likelihood of any adverse judgments or outcomes to these matters as well as potential ranges of probable losses. A determination of the amount of reserves required for these contingencies, if any, which would be charged to earnings, is made after careful and considered analysis of each individual action together with our legal advisors. The required reserves may change in the future due to new developments in each matter or changes in circumstances, such as a change in settlement strategy. A change in the required reserves would affect our earnings in the period the change is made.
Restructuring.Business Combination. In early 2001,accordance with mounting evidenceSFAS No. 141, “Business Combination,” we are required to allocate the purchase price of an economic slowdown inacquired companies to the information technologytangible and telecommunications sectorsintangible assets acquired, liabilities assumed, as well as changing business dynamics, we conducted a comprehensive reviewin-process research and development based on their estimated fair values. We engage independent third-party appraisal firms to assist us in determining the fair values of our strategy,assets acquired and liabilities assumed. This valuation requires management to make significant estimates and assumptions, especially with respect to long-lived and intangible assets. Critical estimates in valuing certain of the intangible assets include but are not limited to: future expected cash flows from customer contracts, customer lists, distribution agreements and acquired developed technologies; expected costs to develop the in-process research and development into commercially viable products organization and infrastructure. This review culminatedestimating cash flows from the projects when completed; the acquired company’s brand awareness and market position, as well as assumptions about the period of time the brand will continue to be used in the restructuringcombined company’s product portfolio; and discount rates. Management’s estimates of our global operations, including the reduction of approximately 340 of our 1,110 employees, consolidation of our field facilities in North America, expansion of our local presence in Europefair value are based upon assumptions believed to be reasonable, but which are inherently uncertain and Asia,unpredictable. Assumptions may be incomplete or inaccurate, and various other actions aimed at focusing on our core markets, productsunanticipated events and competencies.circumstances may occur.
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Stock-based Compensation. We accountedaccount for the 2001 planstock-based compensation in accordance with EITF Issuethe provisions of SFAS No. 94-3 "Liability Recognition for Certain Employee Benefits and Other Costs to Exit an Activity (including Certain Costs incurred in a Restructuring)".123(R), “Share-Based Payment.” Under EITF 94-3, an entity recognizes a liability for an exitthe fair value recognition provisions of SFAS No. 123(R), stock-based compensation cost is estimated at the grant date based on the date that the entity committed itself to the exit plan. The exit cost included involuntary employee termination benefits, estimates regarding our ability to sub-lease vacated facilities, rates to be charged to a sub-tenant and the timingfair value of the sub-lease arrangementaward and included an estimateis recognized as expense ratably over the requisite service period of the timing ofaward. Determining the pace and completion of the outsourcing of manufacturing to Flextronics, the contract manufacturer. During the fourth quarter of 2002, we reduced the restructuring accrual by $400 thousand to reflect mainly lower than estimated employee termination costs. Our remaining cash lease commitments net of sub-lease income related to restructured facilities are approximately $37 thousand, which is fully accrued in the accompanying balance sheet as of December 31, 2003.
In July 2002, the Financial Accounting Standards Board issued SFAS No. 146 "Accounting for Costs Associated with Exit or Disposal Activities." SFAS No. 146 requires that a liability for a cost that is associated with an exit activity be recognized only when the liability is incurred. It supersedes the guidance in EITF 94-3. In SFAS No. 146, an entity's commitment to a plan does not, by itself, create a present obligation to other parties that meets the definition of a liability and establishes thatappropriate fair value ismodel and calculating the objective for the initial measurementfair value of the liability. Although SFAS No. 146 became effective for exit or disposal activities initiated after December 31, 2002, we elected to adopt the new ruling in respectstock-based awards, which includes estimates of stock price volatility, forfeiture rates and expected terms, requires judgment that could materially impact our fourth quarter 2002 restructuring plan. With the acquisition of TCS, we identified an opportunity to increase flexibility and focus, improve responsiveness and reduce unnecessary overhead. We adopted a plan to achieve these objectives in December 2002 which involved the phased reduction of approximately 75 of our initially combined 1,077 staff and consolidation of certain offices. Some of the involuntary reductions were effected in December 2002 and the liability recorded as of December 31, 2002 related to those terminations of $282 thousand was utilized as of June 30, 2003. The remaining reductions in force and facility closures were implemented during 2003. We included in our results for 2003 costs of approximately $1.9 million, which related primarily to involuntary terminations and facility closures. Of this amount, our remaining cash commitment as of December 31, 2003, which relates primarily to lease obligations on restructured facilities, was $567 thousand which is fully accrued in the accompanying balance sheet as of December 31, 2003.operating results.
In the event that we redefine our strategic direction and/or difficult economic conditions continue to prevail, we may be required to implement further restructuring measures. We are not currently able to determine whether or to what extent such circumstances may continue or worsen.54
Results of Operations
The following table sets forth our selected consolidated statements of income statement data for NICE for each of the three years ended December 31, 2003, 20022004, 2005 and 20012006 expressed as a percentage of total revenues. FiguresTotals may not add up due to rounding.
| | 2003 | 2002 | 2001 | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenues | |||||||||||||||||||
| Products | 74.9 | % | 82.3 | % | 87.3 | % | |||||||||||||
| Services | 25.1 | 17.7 | 12.7 | ||||||||||||||||
| 100.0 | 100.0 | 100.0 | |||||||||||||||||
| Cost of revenues | |||||||||||||||||||
| Products* | 38.2 | 43.4 | 48.1 | ||||||||||||||||
| Services* | 74.9 | 94.9 | 134.4 | ||||||||||||||||
| 47.4 | 52.5 | 59.0 | |||||||||||||||||
Gross Profit | 52.6 | 47.5 | 41.0 | ||||||||||||||||
Operating expenses | |||||||||||||||||||
| Research and development, net | 10.2 | 11.0 | 16.5 | 2004 | 2005 | 2006 | |||||||||||||
| Selling and marketing | 23.9 | 24.9 | 29.6 | ||||||||||||||||
| General and administrative | 13.3 | 15.3 | 23.5 | ||||||||||||||||
| Restructuring and other | 0.8 | (0.1 | ) | 12.7 | |||||||||||||||
| In-process research and development | 0.0 | 0.8 | 0.0 | ||||||||||||||||
| Revenues | |||||||||||||||||||
| Products | 72.3 | % | 66.3 | % | 63.7 | % | |||||||||||||
| Services | 27.7 | 33.7 | 36.3 | ||||||||||||||||
| 100.0 | 100.0 | 100.0 | |||||||||||||||||
| Cost of revenues | Cost of revenues | ||||||||||||||||||
| Products* | 35.3 | 32.7 | 32.4 | ||||||||||||||||
| Services* | 71.2 | 65.6 | 60.3 | ||||||||||||||||
| Legal settlement | 2.3 | 0.0 | 0.0 | ||||||||||||||||
| Amortization of acquired intangibles | 0.0 | 0.0 | 3.0 | 45.2 | 43.8 | 42.5 | |||||||||||||
| Goodwill—impairment and other | 0.0 | 18.0 | 0.0 | ||||||||||||||||
| Gross Profit | 54.8 | 56.2 | 57.5 | ||||||||||||||||
| Operating expenses | |||||||||||||||||||
| Research and development, net | 9.8 | 9.9 | 11.0 | ||||||||||||||||
| Selling and marketing | 24.5 | 23.4 | 23.2 | ||||||||||||||||
| General and administrative | 12.4 | 12.1 | 14.8 | ||||||||||||||||
| Amortization of acquired Intangibles | 0.1 | 0.4 | 1.2 | ||||||||||||||||
| In process research and development write-off | 0.0 | 0.0 | 3.1 | ||||||||||||||||
| Total operating expenses | Total operating expenses | 50.6 | 70.0 | 85.4 | 46.8 | 45.9 | 53.3 | ||||||||||||
Operating income (loss) | Operating income (loss) | 2.0 | (22.5 | ) | (44.4 | ) | 7.9 | 10.3 | 4.2 | ||||||||||
| Financial income, net | Financial income, net | 0.9 | 2.6 | 3.7 | 1.4 | 1.7 | 3.2 | ||||||||||||
| Other income (expenses), net | Other income (expenses), net | 0.1 | (2.6 | ) | (4.3 | ) | 0.0 | 0.0 | 0.2 | ||||||||||
| Income (loss) before taxes | 3.0 | (22.5 | ) | (44.9 | ) | ||||||||||||||
| Income before taxes | 9.4 | 12.0 | 7.6 | ||||||||||||||||
| Taxes on income | Taxes on income | 0.5 | 0.2 | 0.2 | 0.9 | 0.3 | 2.1 | ||||||||||||
| Net income (loss) from continuing operations | 2.5 | (22.8 | ) | (45.1 | ) | ||||||||||||||
| Net income (loss) from discontinued operations | 0.7 | 0.9 | 4.0 | ||||||||||||||||
| Net income from continuing operations | 8.4 | 11.8 | 5.5 | ||||||||||||||||
| Net income (loss) | 3.2 | % | (21.9 | )% | (41.1 | )% | |||||||||||||
| Net income from discontinued operations | 1.3 | 0.0 | 0.0 | ||||||||||||||||
| Net income | 9.7 | 11.8 | 5.5 | ||||||||||||||||
*
percent of related revenue
55
YEARS ENDED DECEMBERComparison of Years Ended December 31, 20032005 and 20022006
REVENUESRevenues
| | Years Ended December 31, | | | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | |||||||||||
| | 2003 | 2002 | |||||||||||
| Product Revenues | $ | 168.1 | $ | 127.9 | $ | 40.2 | 31.4 | % | |||||
| Service Revenues | 56.2 | 27.4 | 28.8 | 104.8 | |||||||||
| Total Revenues | $ | 224.3 | $ | 155.3 | $ | 68.9 | 44.4 | % | |||||
Our total revenues rose approximately 44%31.7% to $224.3$409.6 million in 20032006 from $155.3$311.1 million in 2002. Contact center/trading floor revenues2005. Revenues from sales to the enterprise market were $171.4$300.9 million in 2003,2006, an increase of 41%26.8% from the prior year;2005, and revenues from sales to the public safetysecurity market were $22.6 million, more than triple the 2002 level and sales of digital video products rose 21% to $27.6$108.7 million in 2003. We believe that our2006, an increase of 47.4% from 2005. Approximately 25% of the growth in revenuerevenues is due principally to market share gains in the contact center/trading floor and public safety markets following the acquisition of TCS in November 2002, and continued penetration of our digital video platform in the security market.
Product revenues rose $40.2 million or approximately 31% to $168.1 million in 2003 from $127.9 million in the prior year due primarily to higher sales of our audio recording platforms and applications to contact centers/trading floors and public safety institutions related mainlyattributable to the inclusion for the first time of the results of IEX Corporation beginning on July 7, 2006, Performix Technologies Ltd. beginning on May 22, 2006, and FAST Video Security AG beginning on January 4, 2006 (collectively referred to below as the “2006 acquisitions”), as well as the inclusion of Dictaphone CRS results for a full year compared with seven months in 2005 and the inclusion of Hannamax Hi-Tech Pty. Ltd. results for a full year compared to four months in 2005. Approximately 75% of the operationsgrowth is due to organic growth.
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Product Revenues | $ | 206.4 | $ | 261.1 | $ | 54.7 | 26.5 | % | ||||||
| Service Revenues | 104.7 | 148.5 | 43.8 | 41.8 | ||||||||||
| Total Revenues | $ | 311.1 | $ | 409.6 | $ | 98.5 | 31.7 | |||||||
Approximately 40% of TCSthe increase in product revenues is attributable to the inclusion for the first time of the results of the 2006 acquisitions. The remainder of the growth is due to organic growth.
Approximately 17% of the increase in service revenues is attributable to the inclusion for the first time of the results of the 2006 acquisitions, the inclusion of Dictaphone CRS results for a full year compared with seven months in 2005 and market share gains. There can be no assurance that we will continuethe inclusion of Hannamax Hi-Tech Pty. Ltd. results for a full year compared to experience market share gains, or that our new products will be broadly accepted, or that given weak fiscal spending, we will continuefour months in 2005. The remaining 83% growth was due to report growthan increase in audio platform and related software applications. We believe that the rate of adoption of digital video technology for high-end security will continue at approximately the same pace as seen in 2003. Thus, we expect to continue to see similar growth in sales of digital video platforms and applications in the mid-term as in 2003.
Services revenues rose $28.8 million or approximately 105% to $56.2 million in 2003 from $27.4 million in the previous year. The increase reflects an increasing portion of our installed customer base engaging us for maintenance servicesresulting from new product sales and higher installation and training revenues relatedrelating mainly to the increase in product sales to contact centers and financial trading floors.the enterprise market.
Service revenues represented 25%36.3% of total revenues, as compared withto approximately 18%33.7% in 2002.2005. Although we typically generate lower profit margins on services than on products, our strategy is to continue to grow our global services business, which we believe increases the competitiveness of our product offerings, and, thusas a result, we expect services to represent a growing portion of total revenues in the future. Our long-term target is for services to represent approximately 30% of total revenues.
Revenues in 20032006 in the Americas, which includesinclude the United States, Canada and LatinCentral and South America, rose 36%47.8% to $118.6$241.3 million, from $86.9as compared to $163.3 million in 2002. The2005. Approximately 31% of the increase is largely attributable to the inclusion for the first time of the results of the 2006 acquisitions. The remaining 69% growth is due to an increase in our products revenue and higher sales of audio platforms, quality monitoring applicationspost-contract service and post-contract support.maintenance revenue. Sales to Europe, Middle East and Africa ("EMEA")(EMEA) rose 55%13.3% to $73.8$112.5 million in 2003 from $47.72006, as compared to $99.3 million in 2002. The2005. Approximately 48% of the increase is due mainlyattributable to the inclusion for a full yearthe first time of the operationsresults of TCS and favorable currency movements. Sales to Asia-Pacific ("APAC") increased 54% to $31.8 million in 2003 from $20.7 million in 2002the 2006 acquisitions. The remaining 52% growth is due mainly to higher sales to contact centersthe security market and financial trading floorshigher services and maintenance revenues primarily related to the enterprise market. Sales to Asia-Pacific (APAC) increased 15.1% to $55.8 million in Japan, Australia/New Zealand and India.2006, as compared to $48.5 million in 2005, Approximately 50% of the increase is attributable to the inclusion of Hannamax Hi-Tech Pty. Ltd. results for a full year compared to four months in 2005. The remaining 50% growth is due mainly to higher sales to the security market.
56
COST OF REVENUES:
| | Years Ended December 31, | | | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | |||||||||||
| | 2003 | 2002 | |||||||||||
| Cost of Product Revenues | $ | 64.2 | $ | 55.5 | $ | 8.7 | 15.8 | % | |||||
| Cost of Service Revenues | 42.1 | 26.1 | 16.0 | 61.6 | |||||||||
| Total Cost of Revenues | $ | 106.3 | $ | 81.5 | $ | 24.8 | 30.4 | % | |||||
Cost of revenues was $106.3 million in 2003 compared with $81.5 million in 2002, an increase of approximately 30%.Revenues
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Cost of Product Revenues | $ | 67.5 | $ | 84.7 | $ | 17.2 | 25.5 | % | ||||||
| Cost of Service Revenues | 68.7 | 89.5 | 20.8 | 30.3 | ||||||||||
| Total Cost of Revenues | $ | 136.2 | $ | 174.2 | $ | 38.0 | 27.9 | |||||||
Cost of product revenues rose nearly 16%increased on a dollar basis while decreasing as a percentage of product revenues. The increase on a dollar basis was mainly due to $64.2higher sales volume, amortization of intangible assets in the amount of $7.3 million in 2003 from $55.52006 compared to $1.3 million in 2002.2005 and the adoption of SFAS No 123(R) for stock-based compensation in 2006 in the amount of $0.3 million, which was partially offset by the lower cost of product resulting from a higher proportion of software in the product mix. Cost of service revenues increased on a dollar basis while decreasing as a percentage of service revenues. Approximately 38% of the increase is attributable to the inclusion for the first time of the results of the 2006 acquisitions and approximately 6% of the increase is attributable to the adoption of SFAS No. 123(R) for stock-based compensation. The increase in cost in 2003decrease as a percentage of service revenues is due mainly to better utilization of the service organization and a higher sales volume. Cost of services revenue rose nearly 62% to $42.1 million from $26.1 millionservice revenues.
Gross Profit
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Gross Profit on Product Revenues | $ | 138.8 | $ | 176.4 | $ | 37.6 | 27.1 | % | ||||||
| as a percentage of product revenues | 67.3 | % | 67.6 | % | ||||||||||
| Gross Profit on Service Revenue | 36.1 | 59.0 | 22.9 | 63.4 | ||||||||||
| as a percentage of service revenues | 34.4 | % | 39.7 | % | ||||||||||
| Total Gross Profit | $ | 174.9 | $ | 235.4 | $ | 60.5 | 34.6 | |||||||
| as a percentage of total revenues | 56.2 | % | 57.5 | % | ||||||||||
57
The improvement in 2002. The increase in cost is due principally to higher labor, subcontractor and material costs associated with the inclusion of TCS activities for a full year and with the growth in product installations and maintenance contracts.
| | Years Ended December 31, | | | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | ||||||||||||
| | 2003 | 2002 | ||||||||||||
| Gross Profit on Product Revenues | $ | 103.9 | $ | 72.4 | $ | 31.4 | 43.4 | % | ||||||
| as a percentage of product revenues | 61.8 | % | 56.6 | % | ||||||||||
| Gross Profit on Service Revenues | 14.1 | 1.4 | 12.7 | 100.0 | + | |||||||||
| as a percentage of service revenues | 25.1 | % | 5.1 | % | ||||||||||
| Total Gross Profit | $ | 117.9 | $ | 73.8 | $ | 44.1 | 59.6 | % | ||||||
| as a percentage of total revenues | 52.6 | % | 47.5 | % | ||||||||||
Grossgross profit on product revenues represented 61.8% of product revenues in 2003 compared with 56.6% in 2002. The improvement iswas due primarily to the higher sales volume, product cost reductions and a higher proportion of software in the product mix. GrossThe improvement in gross profit margin on services revenue was 25% in 2003 compared with 5% in 2002 reflectingservice revenues reflected improved staff utilization and efficiencies. For the reasons mentioned above, total gross profit was $117.9 million or 52.6% of total revenues in 2003 compared with $73.8 million or 47.5% of total revenues in 2002. On a forward-looking basis, we expect our gross margins to increase gradually as we realize the benefit of a growing proportion of software applications in our product revenue mix, higher volume and improved efficiencies in our globalof service operations.revenues.
Operating Expenses
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Research and development, net | $ | 30.9 | $ | 44.9 | $ | 14.0 | 45.3 | % | ||||||
| Selling and marketing | 72.8 | 95.2 | 22.4 | 30.8 | ||||||||||
| General and administrative | 37.7 | 60.5 | 22.8 | 60.5 | ||||||||||
| Amortization of acquired intangible assets | 1.3 | 4.9 | 3.6 | 276.9 | ||||||||||
| In process research and development write-off | 0.0 | 12.9 | 12.9 | - | ||||||||||
EXPENSES
| | Years Ended December 31, | | | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | ||||||||||
| | 2003 | 2002 | ||||||||||
| Research and development, net | $ | 22.8 | $ | 17.1 | $ | 5.7 | 33.4 | % | ||||
| Selling and marketing | 53.7 | 38.7 | 15.0 | 38.6 | ||||||||
| General and administrative | 29.8 | 23.8 | 6.0 | 25.3 | ||||||||
Research and Development, Net.Net. Research and development expense,expenses, before capitalization of software development costs and government grants, increased to $26.4$48.0 million in 2003 from $23.42006, as compared to $33.4 million in 20022005 and represented 11.8%11.7% and 15.0%10.7% of revenues in 20032006 and 2002,2005, respectively. TheApproximately 69% of the increase in gross outlays was due mainlyis attributable to the inclusion for a full year of acquired TCS R&D activities andthe first time of the impactresults of the appreciation2006 acquisitions and approximately 10% of the New Israel Shekelincrease is attributable to the US dollar on R&D labor costs, as approximately 80%adoption of our R&D staff is based in Israel.SFAS No 123(R) for stock-based compensation.
SoftwareCapitalized software development costs capitalized were $2.3$1.2 million in 20032006, as compared with $4.6to $0.8 million in 2002. Net research and development expense increased 33% in 2003 to $22.8 million from $17.1 million in 2002.2005. Amortization of capitalized software development costs included in cost of product revenues was $5.7$1.5 million and $4.3$2.4 million in 20032006 and 2002,2005, respectively.
Selling and Marketing Expenses.Expenses Selling and marketing expenses in 2003 increased 39% to $53.7 million from $38.7 million in 2002. The increase in selling and marketing activities was due primarily to the inclusion for a full year of the activities of TCS and higher sales commissions resulting mainly from the increase in sales.. Selling and marketing expenses represented 23.9%23.2% of total revenues in 20032006, as compared with 24.9%to 23.4% in 2002. We expect that we will continue to leverage our global sales and distribution infrastructure and will2005. Approximately 43% of the increase our corporate and regional marketing efforts in the future such that selling and marketing expenses, while increasing on an absolute dollar basis, will decline only moderately as a percentage of total revenues.
General and Administrative Expenses. General and administrative expenses increased 25% in 2003 to $29.8 million from $23.8 million in 2002. The increase in cost in 2003 was due principallyis attributable to the inclusion for the first time of TCS administrative coststhe results of the 2006 acquisitions and the inclusion of Hannamax Hi-Tech Pty. Ltd. results for a full year higher corporate insurance premiums and the impactcompared to four months in 2005, approximately 15% of the appreciation of the New Israel Shekelincrease is attributable to the US dollar on laboradoption of SFAS No 123(R) for stock-based compensation..
General and facility costs only partly offset by lower additions to doubtful debt reserves.Administrative Expenses. General and administrative expenses represented 13.3%14.8% of total revenues in 20032006, as compared to 12.1% in 2005. Approximately 15% of the increase is attributable to the inclusion for the first time of the results of the 2006 acquisitions, approximately 28% of the increase is attributable to the adoption of SFAS No 123(R) for stock-based compensation.
58
Amortization of acquired intangible assets Amortization of acquired intangibles included in the operating expenses represent 1.2% and 0.4% of 2006 and 2005 revenues the increase is due to 2006 acquisitions.
In process research and development write-off In process research and development write-off represent a one time write-off of IEX Corporation and FAST Video Security AG In process R&D.
Financial Income
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Financial income, net | $ | 5.4 | $ | 13.3 | $ | 7.9 | 146.3 | % | ||||||
| Other income (expense) | (0.0 | ) | 0.6 | 0.6 | - | |||||||||
Financial Income, Net. The increase in financial income, net reflects a higher average cash balance and higher prevailing average interest rates in 2006, as compared to 2005.
59
Taxes on Income. 2006, taxes on income amounted to $8.6 million, as compared to $0.9 million in 2005. Our effective tax rate amounted to 27.7% in 2006, compared with 15.3%2.4% in 2002. On a forward-looking basis, general2005 and administrative expenses, while increasing on an absolute dollar basis, are expected to decline as a percentage9.8% in 2004. First time recognition of total revenues.
OTHER SPECIAL CHARGES:
| | Years Ended December 31, | | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | |||||||||
| | 2003 | 2002 | ||||||||
| Restructuring | $ | 1.9 | $ | (0.1 | ) | $ | 2.0 | |||
| In-process research and development | 0.0 | 1.3 | (1.3 | ) | ||||||
| Goodwill—Impairment and other | 0.0 | 27.9 | (27.9 | ) | ||||||
| Legal Settlement | 5.2 | 0.0 | 5.2 | |||||||
| $ | 7.1 | $ | 29.1 | $ | (22.0 | ) | ||||
Restructuring. As indicated earlier,deferred tax assets in December 2002 we adopted a restructuring plan which involved2005 in the phased reductionamount of approximately 75 of our 1,077 staff and consolidation of certain offices. Some$4.8 million was the principal cause of the involuntary reductions were effectedlow effective tax rate which arose in December 2002 and, in accordance with SFAS No. 146, a liability of $282 thousand was recorded as of December 31, 2002 related to those terminations. This liability was utilized as of June 30, 2003.that year. The remaining reductions in force and facility closures were implemented during 2003. We includedincrease in our results for 2003 costs of approximately $1.9 million which related primarilyeffective tax rate in 2006 is mainly due to involuntary terminations and facility closures. Restructuring related charges for 2002 of $0.1 million consisted of the $282 thousand expense noted above offset by a reduction of $400 thousand to the accrual remaining from the 2001 restructuring plan.
In-process Research and Development. In 2002, in connection with the acquisition of TCS and in accordance with SFAS No. 2 "Accounting for Research and Development Costs", a portion of the purchase price, $1.3 million, was allocated to purchased in-process research and development. As part of the process of analyzing this acquisition, we made a decision to buy three technologies that had not yet been commercialized rather than develop those technologies internally. In doing so, we considered our internal research resource allocation and our progress on comparable technology, if any. At the date of the acquisition, technological feasibility had not yet been established for the in-process research and development projects and they had no alternative future use. Accordingly, the fair value allocatedwrite-off related to these technologies,our acquisition of IEX Corporation, which was based on an analysisis a non-deductible expense for tax purposes.
The reduction of the discounted excess earnings that the intangible assets generate over their expected lives, was immediately expensed at acquisition.
Goodwill Impairmentcorporate tax rate in Israel from 35% in 2004 to 34% in 2005 and Other. During the fourth quarter of 2002 we performed our annual impairment test of acquired intangible assets as prescribed by SFAS No. 142. Our stock price31% in 2006 had declined significantly from January 1, 2002, at which point our market capitalization, baseda minor impact on our stock price,effective tax rate. This is because the majority of our operating income earned in Israel benefits from the reduced tax rates applicable to us as a result of our Approved (or Privileged) Enterprise programs.
Further information with regard to our Approved and Privileged Enterprise programs can be found in Item 3 – Risk Factors under the caption “We depend on the availability of government grants and tax benefits” and in Note 13 of our Financial Statements under the caption “Taxes on Income.”
Our effective tax rate was below book value. We determined the fair valuealso affected in 2006 by a favorable geographic mix of where our profits are earned.
Subject to unpredictable effects of any future settlements with tax authorities (or unadjusted expiration of the Company based on relative market multiples for comparable businesses and a discounted cash flow model. This evaluation indicated that an impairment loss might exist. We then performed Step 2 under SFAS No. 142 and compared the carrying amountstatute of goodwilllimitations) and/or effects of potential mergers or acquisitions, we expect our effective tax rate to the implied fair value of the goodwill and determined that an impairment loss existed. A non-cash charge totaling $28.3 million was recordedbe relatively stable in the fourth
quarterregion of 2002 to write down the goodwill recorded primarily in the acquisitions of SCI, CPS and STS to its fair value.
In the fourth quarter of 2003, we performed our annual test on the remaining goodwill per SFAS No. 142 requirements applying the same methodologies as those used in the prior year. No additional impairment was found to exist. As of December 31, 2003, we had $32.1 million of non-amortizable goodwill and other intangible assets.20%.
Legal Settlement. In June 2000, Dictaphone Corporation, one of our competitors, filed a patent infringement claim relating to certain technology embedded in some of our products. The claim was for damages for past infringement and enjoinment of any continued infringement of Dictaphone patents. In the fourth quarter of 2003, we reached a settlement with Dictaphone in which both parties agreed to dismiss all claims and counterclaims connected with the aforementioned patent infringement claim. The terms of the settlement call for us to pay Dictaphone $10 million of which approximately $4.8 million was paid by our insurance carrier in December 2003 and $5.2 million is to be paid by us through mid-2005, subject to certain events which could result in a reduced payment by us. As a result, a charge of approximately $5.2 million was recorded in the last quarter of 2003. The companies also agreed to grant each other a worldwide, royalty-free, perpetual license to certain of their patents including the disputed patents. The companies further agreed to enter into enforcement proceedings with respect to both companies' patent portfolios and to share any proceeds from these actions.
FINANCIAL AND OTHER INCOME
| | Years Ended December 31, | | | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | ||||||||||
| | 2003 | 2002 | ||||||||||
| Financial income | $ | 2.0 | $ | 4.0 | $ | (2.0 | ) | (49.1 | )% | |||
| Other income (expense) | 0.3 | (4.1 | ) | 4.4 | 107.2 | |||||||
Financial Income, Net. Financial income, net decreased 49% to $2.0 million in 2003 from $4.0 million in 2002. The decrease in 2003 reflects lower prevailing average interest rates and lower net foreign exchange gains realized in 2003 compared with 2002.
Other Income (Expense), Net. Other income, net was $0.3 million in 2003 compared with other expense, net of $4.1 million in 2002. In 2002, we recorded expenses of $3.5 million related to the settlement of claims by Douglas Chapiewski, the sole shareholder of CPS; $335 thousand representing the cost of moving our North American headquarters to a different facility, and $229 thousand to write-off our long-term investment in Espro Ltd. In 2003, we recorded $300 thousand0.3 million of income reflecting amounts received from our insurance carrier in respect of the Chapiewski settlement.
Taxes on Income. In 2003, we recorded a provision for income taxes of $1.2 million compared with $0.4 million in 2002. The increase is primarily related to changes in the tax law in Israel in 2003 and operating profits recorded at certain distribution subsidiaries where net operating loss carryforwards are not available to offset these operating profits.
Net Income (Loss) from Continuing Operations.Net income from continuing operations was $5.6$22.4 million in 20032006, as compared with a net loss of $35.4to $36.6 million in 2002.2005. The increasedecrease in 20032006 resulted primarily from the write-off of acquired in-process research & development, adoption of SFAS No 123(R) for stock-based compensation and the increase in revenues and gross margin, and the inclusionamortization of $7.1 million of other special charges in 2003 compared with $29.1 million in 2002.acquired intangibles.
Net Income from Discontinued Operations. As discussed above under "Other Developments", on MarchComparison of Years Ended December 31, 2004 we sold the assets of our COMINT/DF military-related business to ELTA for
$4 million in cash. Net income from this discontinued operation was approximately $1.5 million and $1.4 million for 2003 and 2002, respectively.
YEARS ENDED DECEMBER 31, 2002 and 20012005
REVENUESRevenues
| | Years Ended December 31, | | | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | |||||||||||
| | 2002 | 2001 | |||||||||||
| Product Revenues | $ | 127.9 | $ | 99.4 | $ | 28.5 | 28.7 | % | |||||
| Service Revenues | 27.4 | 14.5 | 13.0 | 89.6 | |||||||||
| Total Revenues | $ | 155.3 | $ | 113.9 | $ | 41.5 | 36.4 | % | |||||
Our total revenues rose 36.4%approximately 23.1% to $155.3$311.1 million in 20022005 from $113.9$252.6 million in 2001.
Product revenues rose $28.5 million or nearly 29%2004. Revenues from sales to $127.9the enterprise market were $237.4 million in 20022005, an increase of 22.3% from $99.42004, and revenues from sales to the security market were $73.7 million in the prior year due mainly to a net $18.3 million (21%)2005, an increase in sales of our audio platform and related applications mainly to contact center and trading floor markets and a $10.0 million (72%) increase in digital video platform sales. We believe that our26.0% from 2004. Approximately 37% of the growth in product salesrevenues was attributable to contact centerthe inclusion for the first time of the results of Dictaphone CRS beginning on June 1, 2005 and financial trading floor markets principally reflectsHannamax Hi-Tech Pty. Ltd. beginning on September 1, 2005. The remaining 63% growth was due to market share gains but also the inclusion of $6.8 million of revenues following the acquisition of TCS in November 2002. There can be no assurance that we will continue to experiencethese markets and market share gains or that, given the continuing weakened global economy, we will continue to report growth in audio platform and related software application sales.growth.
Services revenues rose $13.0 million or nearly 90% to $27.4 million in 2002 from $14.5 million in the previous year.60
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Product Revenues | $ | 182.6 | $ | 206.4 | $ | 23.8 | 13.0 | % | ||||||
| Service Revenues | 70.0 | 104.7 | 34.7 | 49.6 | ||||||||||
| Total Revenues | $ | 252.6 | $ | 311.1 | $ | 58.5 | 23.2 | |||||||
The increase reflectsin product revenues was due primarily to higher sales to the enterprise and public safety and security markets.
Approximately 50% of the increase in service revenues was due to an increasing portion ofincrease in our installed customer base engaging us for maintenance services,resulting from new product sales, higher installation and training revenues relatedrelating mainly to the increase in contact center and financial trading floorproduct sales and $1.5 million in servicesto the enterprise market. The remaining increase was attributable to the first time inclusion of the Dictaphone CRS service revenue followingbeginning on June 1, 2005. The increase attributable to the acquisition of TCS.Dictaphone CRS resulted from the increase in volume of services sold. Service revenues accounted for 17.7%represented 33.7% of total revenues, up from 12.7%as compared to approximately 27.7% in 2001.2004. Although we typically generate lower profit margins on services than on products, our strategy is to continue to grow our global services business, which we believe increases the competitiveness of our product offerings, and thusofferings. As a result, we expect services to represent a growing portion of total revenues in the future.
Revenues in 20022005 in the Americas, which includesinclude the United States, Canada and LatinCentral and South America, rose nearly 45%34.3% to $86.9$163.3 million, from $60.1as compared to $121.6 million in 2001.2004. Approximately 45% of the increase was attributable to the inclusion of the Dictaphone CRS revenues beginning on June 1, 2005. The remaining 55% increase is largelywas attributable to higher sales of productspost-contract service and services to contact center and financial trading floor markets.maintenance revenue. Sales to Europe, Middle East and Africa ("EMEA")(EMEA) rose nearly 43%6.5% to $47.7$99.3 million in 2002 from $33.52005, as compared to $93.2 million in 2001.2004. The increase iswas due mainly to higher sales to the acquisition of TCS in November 2002 ($6.6 million)security market and higher services and maintenance revenues primarily related to the more than doubling of digital video sales in this region.enterprise market. Sales to Asia-Pacific ("APAC")(APAC) increased nearly 2%28.3% to $20.7$48.5 million in 2002 from $20.32005, as compared to $37.8 million in 2001.2004, due mainly to higher sales to the enterprise market.
COST OF REVENUES
| | Years Ended December 31, | | | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | |||||||||||
| | 2002 | 2001 | |||||||||||
| Cost of Product Revenues | $ | 55.5 | $ | 47.8 | $ | 7.7 | 16.1 | % | |||||
| Cost of Service Revenues | 26.1 | 19.4 | 6.6 | 34.0 | |||||||||
| Total Cost of Revenues | $ | 81.5 | $ | 67.2 | $ | 14.3 | 21.2 | % | |||||
Cost of revenues was $81.5 million in 2002 compared with $67.2 million in 2001.Revenues
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Cost of Product Revenues | $ | 64.4 | $ | 67.5 | $ | 3.1 | 4.8 | % | ||||||
| Cost of Service Revenues | 49.9 | 68.7 | 18.8 | 37.7 | ||||||||||
| Total Cost of Revenues | $ | 114.3 | $ | 136.2 | $ | 21.9 | 19.2 | |||||||
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Cost of product revenues increased slightly on a dollar basis while decreasing as a percentage of product revenues. The increase on a dollar basis was $55.5 million in 2002 compared with $47.8 million in 2001mainly due to the higher sales volume.volume, which was partially offset by the lower cost of product resulting from a higher proportion of software in the product mix. Cost of service revenues rose 34% to $26.1 million from $19.4 million in 2001.increased on a dollar basis while decreasing as a percentage of service revenues. The increase in costdecrease as a percentage of services is due principally to better utilization of the service organization and a higher labor, travel and material costs associated with the growth in product installations and maintenance contracts and $1.4 millionvolume of service costs incurred following the acquisition of TCS.revenues.
GROSS PROFITGross Profit
| Years Ended December 31, | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | Dollar Change | Percentage Change | |||||||||||||||||||||||||
| | | Years Ended December 31, | | | (U.S. dollars in millions) | |||||||||||||||||||||||
| | | | % Change | |||||||||||||||||||||||||
| | | 2002 | 2001 | | ||||||||||||||||||||||||
| Gross Profit on Product Revenues | Gross Profit on Product Revenues | $ | 72.4 | $ | 51.6 | $ | 20.8 | 40.4 | % | $ | 118.2 | $ | 138.8 | $ | 20.6 | 17.4 | % | |||||||||||
| as a percentage of product revenues | 64.7 | % | 67.3 | % | ||||||||||||||||||||||||
| Gross Profit on Service Revenue | 20.1 | 36.1 | 16.0 | 79.6 | ||||||||||||||||||||||||
| as a percentage of service revenues | 28.8 | % | 34.4 | % | ||||||||||||||||||||||||
| as a percentage of product revenues | 56.6 | % | 51.9 | % | ||||||||||||||||||||||||
| Gross Profit on Service Revenues | 1.4 | (5.0 | ) | 6.4 | 100.0 | + | ||||||||||||||||||||||
| as a percentage of service revenues | 5.1 | % | (34.4 | )% | ||||||||||||||||||||||||
| Total Gross Profit | $ | 73.8 | $ | 46.6 | $ | 27.2 | 58.3 | % | ||||||||||||||||||||
| as a percentage of total revenues | 47.5 | % | 40.9 | % | ||||||||||||||||||||||||
| Total Gross Profit | $ | 138.3 | $ | 174.9 | $ | 36.6 | 26.5 | |||||||||||||||||||||
| as a percentage of total revenues | 54.8 | % | 56.2 | % | ||||||||||||||||||||||||
GrossThe improvement in gross profit on product revenues represented 56.6% ofwas due primarily to higher sales volume, product revenues in 2002 compared with 51.9% in 2001 due mainly tocost reductions and a higher proportion of sales of our comparatively higher margin audio platform and applicationssoftware in the sales mix and product manufacturing cost efficiencies achieved through both the outsourcing of manufacturing to the contract manufacturer over the course of the year and engineering design modifications mainly to our digital video recording platform. Grossmix. The improvement in gross profit margin on servicesservice revenue was 5.1% in 2002 compared withreflected improved staff utilization and a losshigher volume of 34.4% in 2001 due primarily to the higher growth rate in services revenues as compared with service expenses. For the reasons mentioned above, gross profit was $73.8 million or 47.5% of total revenues in 2002 compared with $46.6 million or 40.9% of revenues in 2001.revenues.
Operating Expenses
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Research and development, net | $ | 24.9 | $ | 30.9 | $ | 6.0 | 24.1 | % | ||||||
| Selling and marketing | 61.8 | 72.8 | 11.0 | 17.8 | ||||||||||
| General and administrative | 31.3 | 37.7 | 6.4 | 20.4 | ||||||||||
| Amortization of acquired intangible assets | 0.3 | 1.3 | 1.0 | 333.3 | ||||||||||
EXPENSES
| | Years Ended December 31, | | | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | ||||||||||
| | 2002 | 2001 | ||||||||||
| Research and development, net | $ | 17.1 | $ | 18.8 | $ | (1.7 | ) | (9.1 | )% | |||
| Selling and marketing | 38.7 | 33.7 | 5.0 | 14.9 | ||||||||
| General and administrative | 23.8 | 26.8 | (3.0 | ) | (11.2 | ) | ||||||
Research and Development, Net.Net. Research and development expense,expenses, before capitalization of software development costs and government grants, declinedincreased to $23.4$33.4 million in 2002 from $25.12005, as compared to $27.5 million in 20012004 (an increase of 21%) and represented 15.0%10.7% and 22.0%10.9% of revenues in 20022005 and 2001,2004, respectively. The decreaseincrease in gross outlays isthese expenses was due mainly to the impact of the approximate 7% devaluation of the New Israel Shekel to the US dollar on R&D labor costs, as approximately 75% of our R&D staff is basedan increase in Israel, and a lower average number of R&D staff in 2002 versus 2001.
Software development costs capitalized were $4.6 million in 2002 compared with $5.4 million in 2001. Net research and development expense decreased approximately 9%labor costs (research and development headcount increased by 22% during 2005). Approximately one third of the increase in 2002research and development costs was due to $17.1 million from $18.8the inclusion of Dictaphone CRS beginning on June 1, 2005. The increase in research and development activity is essential to support our growth strategy and to enable us to maintain our technological and business leadership in the industry.
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Capitalized software development costs were $0.8 million in 2001.2005, as compared to $1.3 million in 2004. Amortization of capitalized software development costs included in cost of product revenues was $4.3$2.4 million and $2.8$4.1 million in 20022005 and 2001,2004, respectively.
Selling and Marketing Expenses. Selling and marketing expenses in 2002 increased 15% to $38.7 million from $33.7 million in 2001. The increase in selling and marketing expenses was due principally to higher labor costs mainly from the acquisition of TCS, higher commission expenses and higher discretionary marketing outlays for trade shows and promotional activities. Selling and marketing expenses represented 24.9%23.4% of total revenues in 20022005, as compared with 29.6%to 24.5% in 2001.2004.
General and Administrative Expenses. General and administrative expenses decreased 11.2%represented 12.1% of total revenues in 20022005, as compared to $23.8 million from $26.8 million12.4% in 2001. The reduction in cost in 2002 was due primarily to lower legal costs and general cost containment efforts only partly offset by higher corporate insurance premiums and allowances for doubtful accounts.2004.
Financial Income
| Years Ended December 31, | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | Dollar Change | Percentage Change | |||||||||||
| (U.S. dollars in millions) | ||||||||||||||
| Financial income, net | $ | 3.6 | $ | 5.4 | $ | 1.8 | 50 | % | ||||||
| Other income (expense) | 0.1 | (0.0 | ) | (0.1 | ) | |||||||||
Financial Income, Net. The increase in the allowance for doubtful accounts in 2002 compared with 2001 is due mainly to specific accounts deemed uncollectible and an increase in the aging of receivables reflecting weak general economic conditions worldwide.
OTHER SPECIAL CHARGES
| | Years Ended December 31, | | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | |||||||||
| | 2002 | 2001 | ||||||||
| Restructuring | $ | (0.1 | ) | $ | 14.5 | $ | (14.6 | ) | ||
| In-process research and development | 1.3 | 0.0 | 1.3 | |||||||
| Amortization of acquired intangibles | 0.0 | 3.4 | (3.4 | ) | ||||||
| Goodwill impairment and other | 27.9 | 0.0 | 27.9 | |||||||
| $ | 29.1 | $ | 17.9 | $ | 11.2 | |||||
Restructuring. In connection with the restructuring plan implemented in December 2002, we recorded restructuring and other related charges of $282 thousand in accordance with SFAS No. 146. All of the staff whose termination costs were included in our fourth quarter 2002 financial statements were located in North America. The plan also included vacating a portion of our Southampton facility and the closing of our Herndon, Virginia and Bergisch Gladbach, Germany offices.
In the quarter ending December 31, 2002, we reduced the remaining 2001 restructuring plan accrual by $400 thousand. The 2001 restructuring plan charge of $14.5 million included severance and outplacement costs of approximately $9.6 million, consolidation of facility costs of $1.9 million, related property write-downs of $1.9 million and impairment of intangible assets and other of $1.1 million. The 2001 restructuring plan was substantially completed by December 31, 2001 with the principal exception of employee terminations related to the completion of the outsourcing of manufacturing of our products. The remaining amounts net of sub-lease income relating to the consolidation of facilities in Sunnyvale and Las Vegas of $124 thousand will be paid over the respective lease terms mainly through 2005.
In-process Research and Development. In connection with the acquisition of TCS and in accordance with SFAS No. 2 "Accounting for Research and Development Costs", a portion of the purchase price, $1.3 million, was allocated to purchased in-process research and development. As part of the process of analyzing this acquisition, we made a decision to buy three technologies that had not yet been commercialized rather than develop those technologies internally. In doing so, we considered our internal research resource allocation and our progress on comparable technology, if any. At the date of the acquisition, technological feasibility had not yet been established for the in-process research and development projects and they had no alternative future use. Accordingly, the fair value allocated to these technologies, which was based on an analysis of the discounted excess earnings that the intangible assets generate over their expected lives, was immediately expensed at acquisition.
Amortization of Acquired Intangibles. Amortization expense was $3.4 million in 2001. With the adoption of SFAS No. 142 as of January 1, 2002, we ceased to amortize acquired intangibles of indefinite lives, primarily goodwill.
Goodwill Impairment. During the fourth quarter of 2002 we performed our annual impairment test of acquired intangible assets as prescribed by SFAS No. 142. Our stock price had declined significantly from January 1, 2002, at which point our market capitalization, based on our stock price,
was below book value. We determined the fair value of the Company based on relative market multiples for comparable businesses and a discounted cash flow model. This evaluation indicated that an impairment loss might exist. We then performed Step 2 under SFAS No. 142 and compared the carrying amount of goodwill to the implied fair value of the goodwill and determined that an impairment loss existed.
A non-cash charge totaling $28.3 million was recorded in the fourth quarter of 2002 to write down the goodwill recorded primarily in the acquisitions of SCI, CPS and STS to its fair value. We will perform an impairment test at least annually and on an interim basis should circumstances indicate that an impairment loss may exist. The outcome of such testing may lead to the recognition of an impairment loss. As of December 31, 2002, we had $33.7 million of non-amortizable goodwill and other intangible assets.
FINANCIAL AND OTHER INCOME
| | Years Ended December 31, | | | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | $ Change | % Change | ||||||||||
| | 2002 | 2001 | ||||||||||
| Financial income | $ | 4.0 | $ | 4.3 | $ | (0.3 | ) | (7.2 | )% | |||
| Other income (expense) | (4.1 | ) | (4.8 | ) | 0.7 | 15.3 | ||||||
Financial Income, Net. Financial income, net decreased 7.2% to $4.0 million in 2002 from $4.3 million in 2001. The decrease in 2002 reflects lowera higher average cash balance and higher prevailing average interest rates in 20022005, as compared with 2001 only partly offset by foreign currency exchange gains.to 2004.
Other Income (Expense), Net. Other expense, net was $4.1 million in 2002 compared with $4.8 million in 2001. In 2002, we recorded $3.5 million in respect of the settlement of claims by Douglas Chapiewski, the sole shareholder of CPS; $335 thousand representing the cost of moving our North American headquarters to a different facility, and $229 thousand to write-off of our long-term investment in Espro Ltd. In 2001, we recorded a $4.4 million charge following the settlement of a dispute with SCI relating to certain post-closing adjustments in connection with our acquisition of certain assets and liabilities of SCI.
Taxes on Income.Income. In 2002,2005, we recorded a provision for income taxes of $350 thousand$0.9 million (an effective tax rate of 2.4%), as compared with $198 thousandto $2.3 million (an effective tax rate of 9.8%) in 2001.2004. The increase isdecrease was primarily related to operating profits recorded$4.8 million of net deferred tax assets, recognized for the first time. We were able to release a material portion of our valuation allowance, which had previously applied to our deferred tax assets, because of our belief that from 2006 to at least 2008 we would be able to earn sufficient taxable income in both Israel and the United States to realize a certain distribution subsidiaries where net operating loss carryforwards are not available to offset operating profits and changes in US stateportion of those deferred tax laws.assets.
Net LossIncome from Continuing Operations.Operations. Net lossincome from continuing operations was $35.4$36.6 million in 20022005, as compared with a net loss of $51.4to $21.3 million in 2001.2004. The decreaseincrease in 2002 is due2005 resulted primarily tofrom the increase in revenues and gross margin.
Net Income from Discontinued Operations.Operations As discussed above under "Other Developments," on March 31, 2004 we sold. Net income from the assetsdiscontinued operations of our COMINT/DF military-related business was $0 in 2005, as compared to ELTA Systems Ltd for $4approximately $3.2 million (including gain on disposition) in cash. Net income from this discontinued operation was approximately $1.4 million and $4.6 million for 2002 and 2001, respectively.2004.
Liquidity and Capital Resources
WeIn recent years, we have historically financed our operations through cash generated from operations and sales of equity securities.operations. Generally, we invest our excess cash in instruments that are highly liquid, investment grade securities. At December 31, 2003,2006, we had approximately $107.3$296.1 million of cash and cash equivalents and shortshort-term and long-term investments, as compared with $68.6to $411.6 million at December 31, 2002
2005 and $89.0$165.9 million at December 31, 2001. The increase in 2003 is due primarily to net income versus a net loss in 2002. The decrease in 2002 from 2001 is due mainly to the payment of $29.9 million in the acquisition of TCS.2004.
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Cash provided by operating activities of continuing operations was $36.9$87.6 million, $65.7 million and $16.7$44.3 million in 20032006, 2005 and 2002, respectively, compared with2004, respectively. Net cash usedfrom operations in 2004 consisted primarily of $0.8net income of $21.3 million in 2001. The improvement in 2003 compared with 2002 was primarily attributable to our moving from a net operating loss to a net operating income position. Also contributing to theand adjustments for non-cash activities including depreciation and amortization of $13.8 million and an increase in accrued expenses and other liabilities of $13.0 million, which were partially offset by a decrease in trade payables of $3.8 million. Net cash providedfrom operations in 2005 consisted primarily of net income of $36.6 million and adjustments for non-cash activities including depreciation and amortization of $13.2 million, an increase in accrued expenses and other liabilities of $27.3 million and an increase in trade payables of $5.8 million, which were partially offset by operatingan increase in trade receivables of $11.5 million, an increase in inventories of $3.9 million and deferred tax of $4.8 million. Net cash from operations in 2006 consisted primarily of net income of $22.4 million and adjustments for non-cash activities was our continued improvementincluding depreciation and amortization of $21.9 million, stock-based compensation of $12.6 million, an in-process research and development write-off of $12.9 million, an increase in accounts receivable days sales outstanding (DSO) to 74 days at December 31, 2003 from 112 days at December 31, 2002. This improvement was primarily attributable to the implementationaccrued expenses and other liabilities of process change improvements and our credit policy. We expect to see our DSO levels remain between 70 and 80 days as we continue to place particular focus on managing our working capital, particularly the level$28.0 million, an increase in trade payable of accounts receivable days sales outstanding. The improvement in 2002 compared with 2001 was primarily attributable to the narrowed net loss and improvement in DSO. In connection with the TCS acquisition, we recorded a current liability of $2.8$1.4 million and a long-term liabilitydecrease in inventories of $13.5$5.4 million, which were partially offset by an excess tax benefit from share-based payments arrangements of $5.7 million, an increase in 2002 reflecting obligations under a long-term contract assumed by NICE. We reached agreement to terminate this contract in 2003trade receivables of $6.8 million and amend the terms in the interim. Under the termsdeferred tax of the amended contract, the cost to us is $5.2 million less than the amount provided at the November 2002 acquisition date.$3.7 million.
Net cash used in investing activities from continuing operations was $39.8$318.4 million, $64.3 million and $28.2$72.3 million in 20032006, 2005 and 2002, respectively compared with2004 respectively. In 2004, net cash provided byused in investing activities consisted primarily of $2.8 million in 2001. The decrease in 2003 is mainly due to investment in long-term marketable securities. The decreasesecurities of $122.2 million and purchase of property and equipment of $6.7 million, which were partially offset by proceeds from the maturity of marketable securities of $17.7 million and proceeds from the sale and call of marketable securities of $41.3 million. In 2005, net cash used in 2002 compared with 2001 reflectsinvesting activities consisted primarily of investment in marketable securities of $218.5 million, purchase of property and equipment of $6.1 million, payment for the acquisition of TCS. Capital expendituresDictaphone CRS of $39.7 million and payment for the acquisition of Hannamax Hi-Tech Pty. Ltd. of $1.9 million, which were $5.5partially offset by proceeds from the maturity of marketable securities of $190.7 million and proceeds from the sale and call of marketable securities of $9.6 million. In 2006, net cash used in 2003, $5.3 million in 2002, and $7.3 million in 2001. Capital expenditures in 2003 includedinvesting activities consisted primarily of investment in back-office IT systems,marketable securities $217.7 million, purchase of property and equipment $8.1 million, payment for research and development and testing purposes, and general computer equipment. 2002 capital expenditures related primarily to investment in additional modules for our global ERP system including the implementation of the order management and financial systems modules at TCS' Southampton facility following the acquisition of IEX Corporation of $203.2 million, payment for the acquisition of Performix Technologies Ltd. of $13.8 million and equipmentpayment for researchthe acquisition of FAST Video Security AG of $21.3 million, which were partially offset by proceeds from the maturity of marketable securities of $142.2 million and developmentproceeds from the sale and demonstration purposes. Capital expenditures in 2001 also related primarily to investment in our global ERP system and to equipment for research and development purposes. Ascall of December 31, 2003, we had no material commitment for capital expenditures.marketable securities of $3.0 million.
Net cash provided by financing activities was $12.1$43.7 million, $2.1$227.0 million and $1.9$19.9 million in 2003, 2002,2006, 2005 and 2001, respectively, almost entirely as a result2004, respectively. In 2004, net cash provided from financing activities consisted of net proceeds from the issuance of shares upon the exercise of stock options. We have available for use short-term revolvingoptions and purchase of shares under the employee share purchase plan. In 2005, net cash provided from financing activities consisted of proceeds from the issuance of shares in our public offering of $201.7 million and proceeds from the issuance of shares upon exercise of options and purchase of shares under the employee share purchase plan of $25.3 million. In 2006, net cash provided from financing activities consisted primarily of proceeds from the issuance of shares upon exercise of options and purchase of shares under the employee share purchase plan of $39.0 million and an excess tax benefit from share-based payments agreements. As of December 31, 2006, we had authorized credit lines from banks in the amount of credit at a number of commercial banks totaling up to $27$260 million. As of December 2003, we also have available for use committed credit lines of $50 million secured by one of our commercial bond portfolios. There are no financial covenants associated with these credit lines. As of December 31, 2003,2006, we had no balance outstanding on our lines of credit. The availabilityborrowings under the lines ofthese credit has been reduced,lines; however, by $4.3 million in outstanding guarantees and letters of credit of which $1.4 million relates to the discontinued operation. Additionally, related to our discontinued operation, we have one advance payment guarantee in the amount of $2.2 million which stipulates that the Company will have at least $20$6.2 million of cashthe $260 million was utilized for bank guarantees. Any borrowing under these credit lines will be denominated in dollars and long term investments and shareholders' equitywill bear interest at the rate of $100 million.up to LIBOR + 0.45% per year. Any borrowing under three of these credit lines, having an aggregate borrowing limit of $211 million, would be secured by our marketable securities.
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We believe that based on our current operating forecast, the combination of existing working capital, expected cash flows from operations and available credit lines will be sufficient to finance our ongoing operations for the next twelve months. This belief takes into consideration the steps we have taken to limit certain customer-related risks through insuring a significant portion of our accounts receivable and achieving ISO 9000-2001 certification to help ensure the quality of our products and services, which in turn lowers our exposure to certain commercial risks. Depending upon
Research and Development
For information on our future growth,research and development policies, please see Item 4, “Information on the successCompany” in this annual report.
Trend Information
Our development efforts for our recording platforms are aimed at addressing several trends developing in the industry. The trend towards the proliferation of voice over IP is leading to a greater requirement for VoIP recording capabilities in financial trading, contact centers, security related environments and telecommunications monitoring. The continued trend towards replacing analog video recording with digital video recording and the shift toward video over IP is leading to the need for network applications in the video recording area.
We also see the continuation of a trend towards requirements for multimedia recording capabilities, in contact centers (voice, fax, email, chat screen), security (voice, radio, video, GIS, data) and telecommunications monitoring (voice, fax, internet) markets. We are beginning to see this same trend developing in the financial trading sector, and we expect some Homeland Security initiatives in areas such as border control, critical infrastructure security and first responder communications to require multimedia capture platforms as well.
We also see the migration to VoIP networks as a driver for additional systems for centralized branch recording and managed services.
We are seeing growing demand from our contact center customers to streamline their operations by deploying a more comprehensive set of our contact center solutions, such as quality monitoring, analytics, work force management, performance management, customer feedback, etc.
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Our software applications enable our customers to capture, store, retrieve and analyze unstructured data (multimedia interactions) and combine them with data from other systems to create actionable knowledge that can be distributed via reports and alerts to all relevant parties to improve performance.
There is growing demand from our customers for software applications that will leverage the wealth of unstructured data captured by the recording platform to improve overall performance. In turn, as these enhanced software applications are being added, customers are considering our systems “mission critical.” We see an opportunity for applications that analyze the content of unstructured interactions in contact centers for quality monitoring and contact center management as well as for enterprise-wide process improvement and business initiativesperformance management. We see a trend towards more software applications in the financial trading environment for compliance monitoring and acquisition opportunities,dispute management to improve business performance. We see similar trends happening in digital video recording. We expect video content analysis applications to become increasingly important to building, campus, city center, and infrastructure perimeter security, loss prevention in casinos, retail and warehousing, as well as various homeland security applications to enable proactive security management.
For more information on trends in our transition towards an enterprise software business model, we will consider from timeindustry, please see Item 4, “Information on the Company–Business Overview–Industry Background and Trends.”
For more information on uncertainties, demands, commitments or events that are reasonably likely to time various financing alternativeshave a material effect on revenue, please see Item 3, “Key Information–Risk Factors.”
and may seek to raise additional capital to finance our strategic efforts through debt or equity financing, the sale of non-strategic assets or entry into strategic arrangements.66
Contractual Obligations
Set forth below are our contractual obligations and other commercial commitments over the medium term as of December 31, 2003 ($ in thousands)2006 (in thousands of U.S. dollars):
| | Payments Due by Period | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Contractual Obligations | Total | Less than 1 year | 1-3 years | 4-5 years | After 5 years | |||||
| Long-Term Debt | ||||||||||
| Capital Lease Obligations | ||||||||||
| Operating Leases | 19,518 | 5,213 | 12,285 | 2,020 | ||||||
| Unconditional Purchase Obligations | 2,384 | 2,384 | ||||||||
| Other Long-Term Obligations | ||||||||||
| Total Contractual Cash Obligations | 21,902 | 7,597 | 12,285 | 2,020 | ||||||
Amount of Commitment Expiration Per Period | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Other Commercial Commitments | Total Amounts Committed | Less than 1 year | 1-3 years | 4-5 years | Over 5 years | |||||
| Lines of Credit | ||||||||||
| Standby Letters of Credit | ||||||||||
| Guarantees—continuing operations | 2,924 | 1,055 | 578 | 157 | 1,134 | |||||
| Guarantees—discontinued operation | 3,630 | 3,008 | 622 | |||||||
| Standby Repurchase Obligations | ||||||||||
| Other Commercial Commitments | ||||||||||
| Total Commercial Commitments | 6,554 | 4,063 | 1,200 | 157 | 1,134 | |||||
| Payments Due by Period | ||||||
|---|---|---|---|---|---|---|
| Contractual Obligations | Total | Less than 1 year | 1- 3 years | 3-5 years | More than 5 years | |
| Operating Leases | 20,350 | 9,768 | 7,689 | 2,893 | ||
| Unconditional Purchase Obligations | 6,700 | 6,700 | ||||
| Total Contractual Cash Obligations | 27,050 | 16,468 | 7,689 | 2,893 | ||
| Amount of Commitment Expiration Per Period | |||||
|---|---|---|---|---|---|
| Other Commercial Commitments | Total Amounts Committed | Less than 1 year | 1- 3 years | 3-5 years | More than 5 years |
| Standby Letters of Credit | 2,000 | 2,000 | |||
| Guarantees - continuing operations | 4,162 | 2,427 | 565 | 518 | 652 |
| Total Commercial Commitments | 6,162 | 4,427 | 565 | 518 | 652 |
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Qualitative and Quantitative Disclosure About Market Risk
MarketFor information on the market risks relating to our operations, result primarily from weak economic conditionsplease see Item 11, “Quantitative and Qualitative Disclosures about Market Risk” in this annual report.
Adoption of New Accounting Standards
Effective January 1, 2006, we adopted the fair value recognition provisions of SFAS No. 123(R), using the modified prospective transition method. Under that transition method, compensation cost recognized in the marketsyear ended December 31, 2006, includes: (a) compensation cost for all share-based payments granted prior to, but not yet vested as of, January 1, 2006, based on the grant date fair value estimated in which we sell our productsaccordance with the original provisions of SFAS No. 123, and changes(b) compensation cost for all share-based payments granted subsequent to January 1, 2006, based on the grant-date fair value estimated in interest rates and exchange rates. To manageaccordance with the volatility related to the latter exposure, we may enter into various derivative transactions. Our objective is to reduce, where it is deemed appropriate to do so, fluctuations in earnings and cash flows associated with changes in currency exchange rates. It is our policy and practice to use derivative financial instruments only to manage exposures.provisions of SFAS No. 123(R). Results for prior periods have not been restated.
We do not use financial instrumentsrecognize compensation expenses for trading purposes and are not a party to any leveraged derivative.
Foreign Currency Risk. We conduct our business primarily in US dollars but also in the currencies of the United Kingdom, Canada, the European Union, Israel as well as other currencies. Thus, we are exposed to foreign exchange movements, primarily in UK, European and Israel currencies. We monitor foreign currency exposure and, from time to time, may enter into various derivative transactions to preserve the value of sales transactions and commitments.
Interest Rate Risk. We invest in investment-grade US corporate bonds and dollar deposits with FDIC-insured US banks. At least 75% of our securities investments are in corporate and US government agency bonds. Since these investments carry fixed interest rates and since our policy and practice is to hold these investments to maturity, interest incomeawards, which have graded vesting, based on the accelerated attribution method over the holdingrequisite service period is not sensitive to changes in interest rates. Up to 25% of each of the awards, net of estimated forfeitures. Estimated forfeitures are based on actual historical pre-vesting forfeitures.
As a result of adopting SFAS No. 123(R) on January 1, 2006, our investment portfolio may be invested in investment grade Callable Range Accrual Notes whose principal is guaranteed. As ofincome before taxes on income and net income for the year ended December 31, 2003, 19%2006, is approximately $12,571 thousands and $10,424 thousands lower, respectively, than if we had continued to account for stock-based compensation under APB 25. Basic and diluted net earnings per share for the year ended December 31, 2006 are $0.21 and $0.20 lower, respectively, than if we had continued to account for stock-based compensation under APB 25.
We estimate the fair value of our investment portfolio consistedstock options granted using the Black-Scholes-Merton option-pricing model. The option-pricing model requires a number of such Notes.assumptions, of which the most significant are the expected stock price volatility and the expected option term. Expected volatility was calculated based upon actual historical stock price movements. The Notesexpected term of options granted is derived from the output of the option valuation model and represents the period of time that options granted are subjectexpected to be outstanding. The risk-free interest rate liquidityis based on the yield from U.S. Federal Reserve zero-coupon bonds with an equivalent term. The Company has historically not paid dividends and price risks. Since our policy ishas no foreseeable plans to hold these investments to maturity or until called, the interest income from these notes will not be effected by changes in their market value or to liquidity
risk. However, a significant increase in prevailing interest rates may effect whether or not interest income is received for a particular period.pay dividends.
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Recently Issued or Adopted Accounting Pronouncements
TheIn June 2006, the Financial Accounting Standards Board (FASB)(“FASB”) issued Interpretation No. 46, "Consolidation of Variable Interest Entities"48, “Accounting for Uncertainty in January 2003Income Taxes” (“FIN 48”). FIN 48 creates a single model to address uncertainty in tax positions. FIN 48 clarifies the accounting for income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. FIN 48 also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure and transition. In addition, FIN 48 clearly scopes out income taxes from Financial Accounting Standards Board Statement No. 150, "Accounting5, “Accounting for CertainContingencies.” FIN 48 utilizes a two-step approach for evaluating tax positions. Recognition (step one) occurs when an enterprise concludes that a tax position, based solely on its technical merits, is more-likely-than-not to be sustained upon examination. Measurement (step two) is only addressed if step one has been satisfied (i.e., the position is more-likely-than-not to be sustained). FIN 48 applies to all tax positions related to income taxes subject to Financial InstrumentsAccounting Standards Board SFAS No. 109, “Accounting for Income Taxes.” This includes tax positions considered to be “routine” as well as those with Characteristicsa high degree of Both Liabilities and Equity" in May 2003. We have determineduncertainty. Derecognition of a tax position that neitherwas previously recognized would occur when a company subsequently determines that a tax position no longer meets the more-likely-than-not threshold of these pronouncementsbeing sustained. FIN 48 specifically prohibits the use of a valuation allowance as a substitute for derecognition of tax positions. FIN 48 is applicable to us and, thus, they have no effect oneffective for fiscal years beginning after December 15, 2006. As a result of the implementation of FIN 48, we increased our business, resultsretained earnings as of operations, and financial condition.January 1, 2007 by approximately $800,000.
In April 2003,September 2006, the FASB issued Statement of Financial Standards No. 149, "Amendment of Statement 133 on Derivative Instruments and Hedging Activities" ("SFAS No.149"). SFAS No. 149 is intended to amend157, “Fair Value Measurements.” This standard defines fair value, establishes a framework for measuring fair value in generally accepted accounting principles and clarify financial accounting for reporting for derivative instruments, including derivatives embedded in other contracts and hedging activities. The amendments improve financial reporting by: requiring that contracts with comparable characteristics be accounted for similarly; clarifying the circumstances under which a contract with an initial net investment meets the characteristics of a derivative; and clarifying when a derivative contains a financing component that requires special reporting in the statement of cash flows.expands disclosures about fair value measurements. SFAS No. 149157 is effective for contracts entered into or modifiedfinancial statements issued for fiscal years beginning after June 30, 2003. The adoption of SFAS No. 149 didNovember 15, 2007 and interim periods within those fiscal years. Management believes this standard will not have a material effect on our business, results of operations,consolidated financial statements.
In February 2007, the FASB issued SFAS No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities,” which permits companies to choose to measure certain financial condition.
Factors That May Affect Future Results
We operate globally in a dynamicinstruments and changing environmentother items at fair value that involves numerous risks and uncertainties. The following section lists some, butare not all, of those risks and uncertainties that could cause actual results and outcomes to differ materially from those contained in any forward-looking statement made by or on behalf of the Company.
The Overall Economic Environment Continuescurrently required to be Weak.measured at fair value. SFAS No. 159 is effective for fiscal years beginning after November 15, 2007. We are subject towill adopt SFAS No. 159 no later than January 1, 2008. We have not yet determined the effects of general global economic and market conditions. Our operating results have been adversely affected as a result of recent unfavorable economic conditions and reduced information technology spending, particularly ineffect that the product segments in which we compete. During 2002, and continuing through 2003, there was an increase in demand for our type of products as customers allocated resources to enhance their recording and analysis capabilities for compliance and risk management and for security. However, customer purchase decisions may be significantly affected by a variety of factors including trends in spending for information technology and enterprise software, market competition, and the viability or announcement of alternative technologies. If economic conditions continue to be weak, demand for our products could decrease resulting in lower revenues, profits and cash flows.
Our Business Strategy Continues to Evolve. Historically we have supplied the hardware and some software for implementing multimedia recording solutions. Our shift towards providing professional support services and an enterprise software business model has required and will continue to require substantial change, potentially resulting in some disruption to our business. These changes may include changes in management and technical personnel; expanded or differing competition resulting from entering the enterprise software market; increased need to expand our distribution network to include system integrators which could impact revenues and gross margins, and, as our applications are sold either to our installed base or to new customers together with our recording platforms, the rate of adoption of our software applications by the market.
We May Experience Difficulty Managing Changes in Our Business. The changes in our business may place a significant strainSFAS No. 159 will have on our operational andconsolidated financial resources. We may experience substantial disruption from changes and could incur significant expenses and write-offs. Failing to carefully manage expense and inventory levels consistent with product demand and to carefully manage accounts receivable to limit credit risk, could materially adversely affect our results of operations.statements.
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Our Service Revenues are Dependent on Our Installed Base of Customers. We derive a significant portion of our revenues from services, which include maintenance, project management, support and training. As a result, if we lose a major customer or if a support contract is delayed or cancelled, our revenues would be adversely affected. In addition, customers who have accounted for significant services revenues in the past may not generate revenues in future periods. Our failure to obtain new customers or additional orders from existing customers could also materially affect our results of operations.
Risks Associated with Our Distribution Channels May Materially Adversely Affect Our Financial Results. We have agreements in place with many distributors, dealers and resellers to market and sell our products and services in addition to our direct sales force. We derive a significant percentage of our revenues from one of our distributor channels and new channels may, in the future, account for a significant percentage of our revenues. Our top channel partner accounted for approximately 20%, 23% and 14% of our revenues in 2003, 2002 and 2001, respectively. Our financial results could be materially adversely affected if our contracts with channel partners were terminated, if our relationship with channel partners were to deteriorate or if the financial condition of our channel partners were to weaken. In addition, as our market opportunities change, we may have increased reliance on particular channel partners, which may negatively impact gross margins. There can be no assurance that we will be successful in maintaining or expanding these channels. If we are not successful, we may lose sales opportunities, customers and market share. In addition, some of our channel partners are suppliers of telecommunication infrastructure equipment. There can be no assurance that our channel partners will not develop or market VOIP, software applications and storage products and services in competition with us in the future.
Our Uneven Sales Patterns Could Significantly Impact Our Quarterly Revenues and Earnings. The sales cycle for our products and services is variable, typically ranging between a few weeks to several months from initial contact with the potential client to the signing of a contract. Frequently, sales orders accumulate towards the latter part of a given quarter. Looking forward, given the lead-time required by our contract manufacturer, if a large portion of sales orders are received late in the quarter, we may not be able to deliver products within the quarter and thus such sales will be deferred to a future quarter. There can be no assurance that such deferrals will result in sales in the near term, or at all. Thus, delays in executing client orders may affect our revenue and cause our operating results to vary widely. Additionally, as a high percentage of our expenses, particularly employee compensation, is relatively fixed, a variation in the level of sales, especially at or near the end of any quarter, may have a material adverse impact on our quarterly operating results.
Competitive Pricing and Difficulty Managing Product Costs Could Materially Adversely affect Our Revenues and Earnings. The market for our products and related services, in general, is highly competitive. Additionally, some of our principal competitors such as Witness, Inc. and Verint, Inc. may have significantly greater resources and larger customer bases than do we. We have seen evidence of deep price reductions by our competitors and expect to continue to see such behavior in the future, which, if we are required to match such discounting, will adversely affect our gross margins and results of operations. To date, we have been able to manage our product design and component costs. However, there can be no assurance that we will be able to continue to achieve reductions in component and product design costs. Further, the relative and varying rates of increases or decreases in product price and cost could have a material adverse impact on our earnings.
Our Gross Margins are Highly Dependent upon Our Product Mix. It is difficult to predict the exact mix of products for any period between hardware, software and services as well as within the product category between audio platforms and related applications and digital video. As each of our product types and services have different gross margins, changes in the mix of products in a period will have an impact, and perhaps a material impact, on our gross profit and net income in that period.
| Item 6. | Directors, Senior Management and Employees. |
If Our Suppliers Are Not Able to Meet Our Requirements, We Could Have Decreased Revenues and Earnings:
•In 2002, we migrated the manufacturing of all of our key products to a contract manufacturer. The TCS product line is also manufactured by a third party. We may experience delivery delays due the inability of the outsourcers to consistently meet our quality or delivery requirements. If these suppliers or any other supplier were to cancel contracts or commitments with us or fail to meet the quality or delivery requirements needed to satisfy customer orders for our products, we could lose time-sensitive customer orders and have significantly decreased quarterly revenues and earnings, which would have a material adverse effect on our business, results of operations and financial condition.•Should we have on-going performance issues with our contract manufacturers, the process to move from one contractor to another is a lengthy and costly process that could affect our ability to execute customer shipment requirements and /or might negatively affect revenue and/or costs.
We depend on certain critical components in the production of our products and parts. Some of these components are obtained only from a single supplier and only in limited quantities. In addition, some of our major suppliers use proprietary technology and software code that could require significant redesign of our products in the case of a change in vendor. Further, as suppliers discontinue their products, or modify them in manners incompatible with our current use, or use manufacturing processes and tools that could not be easily migrated to other vendors, we could have significant delays in product or spare parts availability, which would have a significant adverse impact on our results of operations and financial condition.
Undetected Problems in Our Products Could Directly Impair our Financial Results. If flaws in design, production, assembly or testing of our products (by us or our suppliers) were to occur, we could experience a rate of failure in our products that would result in substantial repair, replacement or service costs and potential liability and damage to our reputation. There can be no assurance that our efforts to monitor, develop, modify and implement appropriate test and manufacturing processes for our products will be sufficient to permit us to avoid a rate of failure in our products that results in substantial delays in shipment, significant repair or replacement costs or potential damage to our reputation, any of which could have a material adverse effect on our business, results of operations and financial condition.
Our Growth is Dependent upon Recruiting and Retaining Key Personnel. If our growth continues, we will be required to hire and integrate new employees. There can be no assurance that we will be able to successfully recruit and integrate new employees. Competition for highly skilled employees, including sales, technical and management personnel, may again become high in the technology industry. We may experience personnel changes as a result of our move from multimedia recording equipment towards business performance solutions. Our inability to attract and retain highly qualified employees or retain the services of key personnel, could have a material adverse effect on our results of operations and financial position.
We May Experience Difficulty Managing Operational Expansion. We have recently established a sales and service infrastructure in India by recruiting sales and service personnel in order to bring about further growth in revenue in the Asia Pacific market and have expanded our professional services group to include business consultants. We may establish additional operations where growth opportunities are projected to warrant the investment. However, we cannot assure you that our revenues will increase as a result of this expansion or that we will be able to recover the expenses we incurred in effecting the expansion. Our failure to effectively manage our expansion of our sales, marketing, service and support organizations could have a negative impact on our business. To accommodate our global expansion, we are continuously implementing new or expanded business
systems, procedures and controls. There can be no assurance that the implementation of such systems, procedures, controls and other internal systems can be completed successfully.
Changes in Foreign Conditions Could Materially Adversely Affect our Financial Results. Approximately half of our revenues are derived from sales outside the United States. Accordingly, our future results could be materially adversely affected by a variety of factors including changes in exchange rates, general economic conditions, regulatory requirements, tax structures or changes in tax laws, and longer payment cycles in the countries in our geographic areas of operations.
Our Business Could Be Materially Adversely Affected as a Result of the Risks Associated with Acquisitions and Investments. As part of our growth strategy, we have made a number of acquisitions and have made minority investments in complementary businesses, products or technologies. We frequently evaluate the tactical or strategic opportunity available related to complementary businesses, products or technologies. The process of integrating an acquired company's business into our operations and/or of investing in new technologies, may result in unforeseen operating difficulties and large expenditures and may absorb significant management attention that would otherwise be available for the ongoing development of our business. Other risks commonly encountered with acquisitions include the effect of the acquisition on our financial and strategic position and reputation; the failure of the acquired business to further our strategies, the inability to successfully integrate or commercialize acquired technologies or otherwise realize anticipated synergies or economies of scale on a timely basis and the potential impairment of acquired assets. Moreover, there can be no assurance that the anticipated benefits of any acquisition or investment will be realized. Future acquisitions or investments contemplated and/or consummated could result in potentially dilutive issuances of equity securities, the incurrence of debt and contingent liabilities, and amortization expenses related to intangible assets, any of which could have a material adverse effect on our operating results and financial condition. There can be no assurance that we will be successful in making additional acquisitions or effective in integrating such acquisitions into our existing business. In addition, if we consummate one or more significant acquisitions in which the consideration consists, in whole or in part, of ordinary shares or American Depositary Shares (ADSs), representing our ordinary shares, shareholders would suffer dilution of their interests in us. We have also invested in companies, which can still be considered in the start-up or development stages. These investments are inherently risky as the market for the technologies or products they have under development are typically in the early stages and may never materialize. We could lose our entire initial investment in these companies.
We May Be Unable to Keep Pace with Rapid Industry, Technological and Market Changes. The market for our products and services is subject to rapid technological change and new product introductions. Current competitors and/or new market entrants may develop new, proprietary products with features that could adversely affect the competitive position of our products. We may not successfully anticipate market demand for new products or services, or introduce them in a timely manner. The convergence of voice and data networks, and wired and wireless communications could require substantial modification and customization of our current products and business models, as well as the introduction of new products. Further, customer acceptance of these new technologies may be slower than we anticipate. We may not be able to compete effectively in these markets. In addition, our products must readily integrate with major third party security, telephone, front-office and back-office systems. Any changes to these third party systems could require us to redesign our products, and any such redesign might not be possible on a timely basis or achieve market acceptance. Additional factors that may cause actual results to differ materially from our expectations include industry specific factors; our ability to continuously develop, introduce and deliver commercially viable products, solutions and technologies, and the market's rate of acceptance of the solutions we offer and our ability to keep pace with market and technology changes and to compete successfully.
If Our Advanced Compliance Recording Solutions Fail to Record Our Customers' Interactions, We May be Subject to Liability and Our Reputation May be Harmed. Many of our customers use our solutions to record and to store recordings of commercial interactions. These recordings are used to provide back-up and verification of transactions and to guard against risks posed by lost or misinterpreted voice communications. These customers rely on our solutions to record, store and retrieve voice data in a timely, reliable and efficient manner. If our solutions fail to record our customer's interactions or our customers are unable to retrieve stored recordings when necessary, we may be subject to liability and our reputation may be harmed. Although we attempt to limit any potential exposure through quality assurance programs, insurance and contractual terms, we cannot assure you that we will eliminate or successfully limit our liability for any failure of our recording and storage solutions.
We Face Potential Product Liability Claims Against Us. Our products focus specifically on organizations' business-critical operations. We may be subject to claims that our products and/or services are defective or that some function or malfunction of our products caused or contributed to property, bodily or consequential damages. We minimize this risk by incorporating provisions into our distribution and standard sales agreements that are designed to limit our exposure to potential claims of liability. We carry product liability insurance in the amount of $15,000,000 per occurrence and $15,000,000 overall per annum. No assurance can be given that all claims will be covered either by the contractual provisions limiting liability or by the insurance, or that the amount of any individual claim or all claims will be covered by the insurance or that the amount of any individual claim or all claims in the aggregate will not exceed policy coverage limits. A significant liability claim against us could have a material adverse effect on our results of operations and financial position.
If We are Unable to Maintain the Security of Our Systems, Our Business, Financial Condition and Operating Results Could be Harmed. The occurrence of or perception of occurrence of security breaches in the operation of our business or by third parties using our products could harm our business, financial condition and operating results. Some of our customers use our products to compile and analyze highly sensitive or confidential information. We may come into contact with such information or data when we perform service or maintenance functions for our customers. While we have internal policies and procedures for employees in connection with performing these functions, the perception or fact that any of our employees has improperly handled sensitive information of a customer or a customer's customer could negatively impact our business. If, in handling this information we fail to comply with our privacy policies or privacy and security laws, we could incur civil liability to government agencies, customers and individuals whose privacy was compromised. If personal information is received or used from sources outside the US, we could be subject to civil, administrative or criminal liability under the laws of other countries. In addition, third parties may attempt to breach our security or inappropriately use our products through computer viruses, electronic break-ins and other disruptions. If successful, confidential information, including passwords, financial information, or other personal information may be improperly obtained and we may be subject to lawsuits and other liability. Any internal or external security breaches could harm our reputation and even the perception of security risks, whether or not valid, could inhibit market acceptance of our products.
Our Business May Suffer if We Cannot Protect Our Intellectual Property. Our success is dependent, to a significant extent, upon our proprietary technology. We currently rely on a combination of patent, trade secret, copyright and trademark law, together with non-disclosure and non-competition agreements, as well as third party licenses to establish and protect the technology used in our systems. However, we cannot assure you that such measures will be adequate to protect our proprietary technology that competitors will not develop products with features based upon, or otherwise similar to our systems or that third party licenses will be available to us or that we will prevail in any proceeding instituted by us in order to enjoin competitors from selling similar products.
We May Become Involved in Litigation that May Materially Adversely Affect Us. In our industry, there has been extensive litigation regarding patents and other intellectual property rights. Although we believe that our products do not infringe upon the proprietary rights of third parties, we cannot assure you that one or more third parties will not make a contrary claim or that we will be successful in defending such claim. If any of our products were found to infringe a third party's proprietary rights, we could be required to enter into royalty or licensing agreements to be able to sell our products, which may not be available on terms acceptable to us or at all.
New Accounting Pronouncements Could Require Us to Change the Way in Which We Account for Employee Stock Options, Which Would Result in a Reduction of our Net Income and Earnings Per Share. The FASB and other financial accounting standard-setting bodies internationally are currently addressing issues related to stock-based payments and alternative methods of valuing those payments. The goal of these activities is to develop one set of international accounting pronouncements for share-based payments. We expect those accounting pronouncements, if issued, to require a method which would require us to expense the fair value of stock options granted and of the discount on stock issued though Employee Stock Ownership Programs. This would result in us reporting increased expenses in our statement of operations and a consequent reduction of our net income and earnings per share.
Changes in Regulations Could Materially Adversely Affect Us. Our business, results of operations and financial condition could be materially adversely affected if laws, regulations or standards relating to our products or us are newly implemented or changed.
Changes in Israeli Government Benefit Programs Could Materially Adversely Affect Us. We derive and expect to continue to derive significant benefits from various programs and laws in Israel including tax benefits relating to our "Approved Enterprise" programs and certain grants from the Office of the Chief Scientist, or OCS, for research and development. To be eligible for these grants, programs and tax benefits, we must continue to meet certain conditions, including making certain specified investments in fixed assets and conducting the research, development and manufacturing of products developed with such OCS grants in Israel (unless a special approval has been granted). From time to time, the Israeli Government has discussed reducing or eliminating the availability of these grants, programs and benefits and there can be no assurance that the Israeli Government's support of grants, programs and benefits will continue. Pursuant to an amendment to Israeli regulations, income from two of our "Approved Enterprises" is exempt from income tax for only two years. Following this two-year period, the "Approved Enterprise" will be subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following eight years. Income from the other two "Approved Enterprises" is tax exempt for four years. Following this four-year period, the "Approved Enterprises" are subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following six years. If grants, programs and benefits available to us or the laws under which they were granted are eliminated or their scope is further reduced, or if we fail to meet the conditions of existing grants, programs or benefits and are required to refund grants or tax benefits already received (together with interest and certain inflation adjustments) or fail to receive approval for future Approved Enterprises, our business, financial condition and results of operations could be materially adversely affected.
We May be Adversely Affected by the Recently Enacted Tax Reform in Israel. On January 1, 2003, a comprehensive tax reform took effect in Israel. Pursuant to the reform, resident companies are subject to Israeli tax on income accrued or derived in Israel or abroad. In addition, the concept of "controlled foreign corporation" was introduced according to which an Israeli company may become subject to Israeli taxes on certain income of a non-Israeli subsidiary if the subsidiary's primary source of income is passive income (such as interest, dividends, royalties, rental income or capital gains). The tax reform also substantially changed the system of taxation of capital gains.
We May Have Exposure to Additional Income Tax Liabilities. As a global corporation, we are subject to income taxes both in Israel and various foreign jurisdictions. Our domestic and international tax liabilities are subject to the allocation of revenues and expenses in different jurisdictions and the timing of recognizing revenues and expenses. Additionally, the amount of income taxes paid is subject to our interpretation of applicable laws in the jurisdictions in which we file. From time to time, we are subject to income tax audits. While we believe we comply with all applicable income tax laws, there can be no assurance that a governing tax authority will not have a different interpretation of the law and assess us with additional taxes. Should we be assessed additional taxes, there could be a material adverse affect on our results of operations and financial condition.
Our Business Could be Materially Adversely Affected By War, Terrorism and Natural Disaster. In the event of war, acts of terrorism or natural disaster, such as widespread disease, earthquake, or flood, we could experience significant business interruption. Such conflicts may also cause damage or disruption to transportation and communication systems, which could effect our suppliers' ability to deliver products and to our employees' and channel partners' ability to conduct business and provide services. A significant portion of our operations are located in Israel. As a result, we are directly influenced by the political, economic and military conditions affecting Israel and its neighboring region. Any major hostilities involving Israel could have a material adverse effect on our business. We have developed contingency plans to provide ongoing services to our customers in the event political or military conditions disrupt our normal operations. These plans include the transfer of some operations within Israel to various of our other sites outside of Israel. If we have to implement these plans, our operations would be disrupted and we may incur significant additional expenditures, which would adversely affect our business and results of operations.
Our Stock Price is Volatile. Numerous factors, some of which are beyond our control, may cause the market price of our ordinary shares or our ADSs, each of which represents one ordinary share, to fluctuate significantly. These factors include, among other things, announcements of technological innovations, development of or disputes concerning our intellectual property rights, customer orders or new products by us or our competitors, currency exchange rate fluctuations, earnings releases by us or our competitors, market conditions in the industry and the general state of the securities market with particular emphasis on the technology and Israeli sectors of the securities market.
Item 6. Directors, Senior Management and Employees.
Directors and Senior Management
The following table sets forth, as of April 15,2004,June 13, 2007, the name, age and position of each of our directors and executive officers:
| Name | Age | Position | ||
|---|---|---|---|---|
Ron | 49 | Chairman of the Board of Directors | ||
Joseph | 58 | Vice-Chairman of the Board of Directors | ||
Rimon | 62 | Director | ||
Yoseph | 71 | Director | ||
Dan | 62 | Director | ||
John Hughes(2) | 55 | Director | ||
David Kostman | 42 | Director | ||
Dr. Leora | 59 | Director | ||
Haim Shani | 50 | |||
60 | ||||
| Israel Livnat | 56 | Corporate Vice President & President, Security Group | ||
| Ran Oz(5) | 40 | Corporate Vice President and Chief Financial Officer | ||
42 | ||||
Corporate Vice President and Chief | ||||
50 | Corporate Vice President, General Counsel and Corporate Secretary | |||
44 | Corporate Vice President, | |||
39 | ||||
| Zvi Baum | 51 | Corporate Vice President & | ||
51 | ||||
42 | President and Chief Executive Officer, NICE Systems Inc. | |||
44 | President, | |||
48 | ||||
| Koby Huberman | 49 |
(1)
- Member of the Audit Committee.
(2) Member of the Compensation Committee.
(3)Member of the Internal Audit Committee. (2)Member of the Audit Committee.(3)- (4)Outside Director. See
"—Item 6, “Directors, Senior Management and Employees–Board Practices– Outside Directors."”
(5) Departing Corporate Vice President and Chief Financial Officer (See below). (4)Member of the Compensation Committee
(7) Corporate Vice President, Strategic Alliances and Business Development through December 31, 2006 (see below).
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Set forth below is a biographical summary of each of the above-named directors and executive officers of NICE. Each of our directors qualifies as an independent director under the NASDAQ rules.
As previously disclosed, Dafna Gruber will be joining NICE as Corporate Vice President and Chief Financial Officer. Ran Oz, our departing Corporate Vice President and Chief Financial Officer, has agreed to remain with us to ensure a smooth transition of his responsibilities to Ms. Gruber and is performing the function of CFO at the time of the filing of this annual report. Ms. Gruber is expected to assume the CFO responsibilities during the second quarter of 2007.
Ron Gutler has been a directorserved as one of NICEour directors since May 2001 and chairmanChairman of the boardBoard since May 2002. Mr. Gutler is currently the chairmanChairman of G.J.EG.J.E. 121 Promoting Investment Ltd., a real estate investment company.company, a director of Psagot Ofek-Fund Management and Eshel Shekel Bonds Ltd. and a member of the Advisory Board of Poalim Real Estate (part of Poalim Capital Market Group). Between 2000 and 2002, he managed the Blue Border Horizon Fund, a global macro fund. Mr. Gutler is a former Managing Director and a Partner of Bankers Trust Company (currently part of DeutcheDeutsche Bank). Between 1987 and 1999, he filledheld various positions with Bankers Trust. Mr. Gutler headed the Tradingits trading and Sales Activitiessales activities in Asia, South America and Emerging Europe. He also established and headed the Israeli office of Bankers Trust. Mr. Gutler holds a Bachelor'sBachelor’s degree in economicsEconomics and international relationsInternational Relations and a Master'sMaster’s degree in Business Administration, cum laude, both from the Hebrew University in Jerusalem.
Joseph Atsmon has been a directorserved as one of NICEour directors since September 2001 and Vice-Chairman of the Board since May 2002. Mr. Atsmon currently serves as a Directordirector of Ceragon Networks Ltd., Radvision Ltd. and of RadvisionVocaltec Communications Ltd. From 1995 untilto 2000, Mr. Atsmon served as Chief Executive Officer of Teledata Communications Ltd., a public company acquired by ADC Telecommunications Inc. in 1998. Mr. Atsmon had a twenty yeartwenty-year career with Tadiran Ltd. In his last role at Tadiran Ltd., Mr. Atsmon served as Corporate VPVice President for business development.Business Development. Prior to that, he served as President of various of its military communications divisions. Mr. Atsmon receivedholds a B.Sc.Bachelor’s degree in Electrical Engineering suma cum laude, from the Technion, Technion–Israel Institute of Technology.
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Rimon Ben-Shaoul has been a directorserved as one of NICEour directors since September 2001. Since 2001, Mr. Ben-Shaoul currently serveshas served as co-Chairman,Co-Chairman, President, and CEOChief Executive Officer of Koonras Technologies Ltd. which he joined on February 1, 2001. Koonras Technologies Ltd. is, a technology investment company controlled by Poalim Investments Ltd., a large Israeli holding company. Mr. Ben-Shaoul also serves as Chairman of Nipson Digital Printing Systems PLC and as a director of Dor Chemicals Ltd., MIND C.T.I. Ltd., BVR Systems Ltd., Cimatron Ltd. and several private companies. In addition, he is the President and Chief Executive Officer of Polar Communications Ltd., which manages media and communications investments. Between 1997 and February 1, 2001, Mr. Ben-Shaoul was the President and CEOChief Executive Officer of Clal Industries and Investments Ltd., one of the largest holding companies in Israel with substantial holdings in the high tech industry. During that time, Mr. Ben-Shaoul also served as Chairman of the Board of Directors of Clal Electronics Industries Ltd., Scitex Corporation Ltd., and various other companies within the Clal Group.group. Mr. Ben-Shaoul also served as a director of ECI Telecom Ltd., Fundtech Ltd., Creo Products, Inc., and Nova Measuring Instruments Ltd., and other public and private companies. From 1985 to 1997, Mr. Ben-Shaoul was President, Chief Executive Officer and CEOa director of Clal Insurance Company Ltd. and a director of the company and its various subsidiaries. Mr. Ben-Shaoul holds a bachelor'sBachelor’s degree in economicsEconomics and Statistics and a master'sMaster’s degree in business administration,Business Administration, both from Tel-Aviv University.Tel Aviv University.
Yoseph Dauber has been a directorserved as one of NICEour directors since April 2002. Mr. Dauber has served in various senior positions at Bank Hapoalim since 1973. Until June 2002, Mr. Dauberhe was deputy chairmanDeputy Chairman of the boardBoard of Management and joint Managing Director of Bank Hapoalim and was responsible for the commercial division of the bank. During the years 1994-1996Between 1994 and 1996 and until 6/June 2002, Mr. Dauber served as Chairman of Poalim American Express and of the Isracard Group. From 2002 to 2003, he served as Vice Chairman of the Israel Maritime Bank Ltd. He nowcurrently serves as a member of the Boarddirector of Bank Hapoalim. He also serves as a director of Clal Insurance Holding Ltd., Lodzia Rotex Ltd., Pachmas Industries Ltd., Vocaltec Communications Ltd., Orbit/FR Inc. and Afcon Industries Ltd. Mr. Dauber holds a Bachelor'sBachelor’s degree in Economics and Statistics from the Hebrew University of Jerusalem.in Jerusalem and a Masters degree in Law from Bar Ilan University.
Dan Falk has been a directorserved as one of NICEour directors since January 2002. Mr. Falk also serves as a memberdirector of the boards of directors of Orbotech Systems Ltd., Attunity Ltd., Orad Hi Tech Systems Ltd. (Chairman), Netafim Ltd., VisionixPlastopil Ltd., Ramdor Ltd., Medcon Ltd., Ormat IndustriesNova Measuring Instruments Ltd., ClickSoftware Technologies Ltd., Dor ChemicalsDmatek Ltd., Jacada Ltd., Poalim Ventures 1 Ltd. and Poalim(C.M.) Hi-Tech Ltd., all of which are Israeli companies. InOrmat Technology Inc. From 1999 andto 2000, Mr. Falk was President and Chief Operating Officer of Sapiens International Corporation N.V. From 1985 to 1999, Mr. Falk served in various positions in Orbotech Systems Ltd., the last of which were Chief Financial Officer and Executive Vice President. From 1973 to 1985, he served in several executive positions in the Israel Discount Bank. Mr. Falk holds a Bachelor'sBachelor’s degree in Economics and Political Science and a Master'sMaster’s degree in Business Administration from the Hebrew University in Jerusalem. As described above, Mr. Falk serves on the board of directors of a number of companies, both public and private and qualifies as an Outside Directoroutside director under Israeli law. See "—Outside Directors."
John Hughes has been a directorserved as one of NICEour directors since November 2,2002.2002. Mr. Hughes is currently Chairman of Intec Telecom Systems plc and Executive Chairman of Parity Group plc. He is also a director of Barco N.V., an equipment manufacturer in Belgium. From June 1st, 2007, he will also commence serving as a director of Spectris plc, a London FTSE listed entity. From December 2000 to July 2004, he held senior executive positions at Thales Group, most recently as Executive Vice President and CEOChief Executive Officer of all civil activities for the Thales Group. During the yearsgroup. From 1997 untilto 2000, he held various positions with Lucent Technologies, and wasincluding President of its GMS/GSM/UMTS division and in the yearsdivision. From 1991 throughto 1997, Mr. Hughes served as Director of Convex Global Field operationsOperations within the Hewlett Packard Company. Prior to that Mr. Hughes held various positions with UK and US companies. Mr. Hughes holds a bachelorBachelor of scienceScience degree in Electrical and Electronic Engineering from the University of Hertfordshire.
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David Kostman has been a directorserved as one of NICEour directors since January 2000. Mr. Kostman is currently a Managing Director in the investment banking division of Lehman Brothers Inc. where he is responsible for its Global Internet Investment Banking Group. Prior to rejoining Lehman Brothers in August 2006, Mr. Kostman served as the Chief OperatingExecutive Officer of Delta Galil USA Inc., a subsidiary of Delta Galil Industries Ltd., a Nasdaq-listedNASDAQ-listed apparel manufacturer. Until May,manufacturer from April 2005 until July 2006. From April 2003 to April 2005, he was Chief Operating Officer of Delta Galil USA. From 2000 to 2002 he was the PresidentChief Operating Officer of VerticalNet, Inc. and of VerticalNet International, which he joined in June 2000., a NASDAQ-listed software company. Prior thereto, Mr. Kostman was a Managing Director in the Investment Banking Divisioninvestment banking division of Lehman Brothers Inc., which he joined in 1994. Mr. Kostman holds a bachelor'sBachelor’s degree in lawLaw from Tel-AvivTel Aviv University and a master'sMaster’s degree in business administrationBusiness Administration from INSEAD, France.
Dr. Leora (Rubin) Meridor has been a directorserved as one of NICEour directors since January 2002. Since 2001, Dr. Meridor has been the Chairman of the Boarda financial and business consultant. From 2001 to 2005, she served as Chair of Bezeq International and Walla Telecommunication. From 2001 to 2004, Dr. Meridor served as Chair of Poalim Capital Markets. From 1996 to 2000, Dr. Meridorshe served as Senior Vice President, Head of the Credit and Risk Management Division of the First International Bank of Israel. BetweenFrom 1983 andto 1996, Dr. Meridor held various positions in the Bank of Israel, the last of which was Head of the Research Department. Dr. Meridor is a director of Teva Pharmaceutical Industries Ltd., Isrotel Ltd., G.J.E. 121 Promoting Investment Ltd., Gilat Satellite Networks Ltd., Alrov Israel Ltd. and the Company for Retrieving Holocaust Survivors’ Assets. She has held various teaching positions with the Hebrew University in Jerusalem and holds a Bachelor'sBachelor’s degree in mathematicsMathematics and physics,Physics, a Master'sMaster’s degree in Mathematics and a PhDDoctoral degree in Economics from the Hebrew University in Jerusalem. Dr. Meridor serves on several boards of directors andShe qualifies as an Outside Directoroutside director under Israeli law. See "—Outside Directors."
Timothy Robinson has been a director of NICE since November 2, 2002. Mr. Robinson is currently Senior Vice President of the Secure Operations business unit of the Thales Group. During the years 1997-2001 Mr. Robinson was Chief Executive of the DCS Group prior to which he was Managing Director of Silicon Graphics/Cray Research. In the years 1984-1995 Mr. Robinson held several positions with IBM Corporation in Europe and Asia the last of which was Director of IBM UK. Mr. Robinson holds a Bachelor of Science (Hons) from the University of Leeds and is currently a director of Camelot, the National Lottery Operator for the United Kingdom.
Haim Shani has served as President andour Chief Executive Officer of NICE since January 2001. Mr. Shani cameHe also served as our President from January 2001 to NICEApril 2005 and as a director from Applied Materials (Israel), whereJanuary 2001 to September 2005. From 1998 to 2000, he served as General Manager in itsof the Israeli office from 1998 to 2000, heading upof Applied Materials Inc., where he headed the Process Diagnosticprocess diagnostic and Control (PDC)control business group formed following the acquisition by Applied Materials of Opal Ltd. and Orbot Instruments, Ltd. Prior to joining Applied Materials,thereto, Mr. Shani held various management positions at Orbotech Ltd. From 1995 to 1998, he served as Corporate Vice President of Marketing and Business Development, from 1993 to 1995, he served as President of Orbotech'sOrbotech’s subsidiary in Asia Pacific, based in Hong Kong, and from 1992 to 1993, he served as President of Orbotech Europe, based in Brussels. From 1982 to 1992, Mr. Shani held various management positions at Scitex Corporation and IBM Israel. Mr. Shani holds a bachelor'sBachelor’s degree in industrialIndustrial and managementManagement engineering from the Technion—Technion–Israel Institute of Technology and a master'sMaster’s degree in business administrationBusiness Administration from INSEAD, France.
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Lauri HanoverDr. Shlomo Shamir has served as our President since March 2005. From April 2001 to April 2005, he served as President and Chief Executive Officer of NICE Systems Inc., our wholly owned subsidiary and corporate headquarters in North America. From 2000 to April 2001, Dr. Shamir served as President and Chief Executive Officer of CreoScitex America, Inc. From 1997 to 2000, he served as President and Chief Executive Officer of Scitex America Corp. and from 1994 to 1997, he served as Scitex Ltd.‘s Corporate Vice President of Operations. Prior to 1994, Dr. Shamir served in the Israel Defense Force (IDF) where he attained the rank of Brigadier General. Dr. Shamir built and led the planning division in the IDF headquarters and served as Israel’s military attaché to Germany. He holds a Bachelor’s degree in physics from the Technion–Israel Institute of Technology and Master’s and Doctoral degrees in Engineering and Economic Systems from Stanford University, California.
Israel Livnat has served as our Corporate Vice President & President of the Security Group since May 2006. Prior to joining NICE, he served since 2001 as the President and CEO of Elta Systems Ltd. Prior to his last position as the President of Elta Systems, Mr. Livnat was heading a division in the Israeli Aircraft Industries, leading the development of the Arrow weapons system. Before that he was VP Engineering in the same division in the Israeli Aircraft Industries, and director for hardware engineering in Daisy Systems Mountain View California, leading state-of-the-art developments in the hardware and software of large computer-embedded systems. Mr. Livnat holds a B.Sc in Electrical Engineering from the Technion–Israel Institute of Technology, and an Executive MBA from Stanford University California. He was awarded the prestigious Israeli Industry Prize in 2004.
Ran Oz has served as our Corporate Vice President and Chief Financial Officer since September 2004. As described above, Mr. Oz agreed to continue to perform the function of CFO of NICE since December 2000. Ms. Hanover previously serveduntil Dafna Gruber assumes the CFO responsibilities. Since February 2007, Mr. Oz also serves as ExecutiveDeputy CEO and Chief Financial Officer of BEZEQ The Israel Telecommunications Corp. Ltd. Mr. Oz also serves as a director of several private companies. From 2001 to 2004, Mr. Oz worked for Ceragon Networks Ltd., an international fixed wireless company, where he was Chief Financial Officer. From 1995 to 2001, he worked for Jacada Ltd., an international software company, where he held a variety of positions in finance and operations, most recently as General Manager of the parent company and Corporate Chief Financial Officer. Mr. Oz is a certified public accountant and holds a Bachelor’s degree in Accounting and Economics and a Master’s degree in Business Administration and economics from the Hebrew University in Jerusalem.
Dafna Gruber is expected to assume the responsibilities of our Corporate Vice President and Chief Financial Officer during the second quarter of Sapiens International Corporation N.V. since March2007, as described above. From 2001 until the second quarter of 2007, she served as the Chief Financial Officer of Alvarion Ltd., a NASDAQ-listed company that provides innovative wireless network solutions. From 1997 to 2001, Ms. Gruber was the Chief Financial Officer of BreezeCOM Ltd., which was merged with Floware Wireless Systems Ltd. to create Alvarion, prior to which she was the controller of BreezeCOM from 1996 to 1997. From 19841993 to 1996 Ms. Gruber was a Controller at Lannet Data Communications Ltd., subsequently acquired by Lucent Technologies Inc. Ms. Gruber is a certified public accountant and holds a Bachelor’s degree in Accounting and Economics from Tel Aviv University.
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Yechiam Cohen has served as our Corporate Vice President, General Counsel and Corporate Secretary since 2005. From 1996 to 2004, he served as General Counsel of Amdocs, a leading provider of billing and CRM software solutions to the telecommunications industry. Before joining Amdocs, Mr. Cohen was a partner in the Tel Aviv law firm of Dan Cohen, Spigelman & Company. From 1987 to 1990, he was an associate with the New York law firm of Dornbush, Mensch, Mandelstam and Schaeffer. Mr. Cohen served as a law clerk to Justice Beijski of the Supreme Court of Israel in Jerusalem. He holds a Bachelor’s degree from the Hebrew University School of Law and is admitted to practice law in Israel and New York.
Eran Porat has served as our Corporate Vice President, Finance since 2004. From March 2000 to 2004, he served as our Corporate Controller. From 1997 to February 2000, Mr. Porat served as Corporate Controller of Tecnomatix Technologies Ltd. From 1996 to 1997, Ms. Hanoverhe served as Corporate Controller of Nechushtan Elevators Ltd. Mr. Porat is a certified public accountant and holds a Bachelor’s degree in economics and accounting from Tel Aviv University.
Eran Liron has served as our Corporate Vice President, Business Development since February 2006. From 2004 he served as Director of Corporate Development at Mercury Interactive Corporation, a software company, and prior thereto he held several business development positions at Mercury Interactive. Before joining Mercury, Mr. Liron served in a variety of financial management positions, including Corporate Controller,several marketing roles at Scitex Corporation Ltd. Prior thereto, Ms. Hanover was a senior financial analystsoftware startups and at Philip Morris Companies, Inc.(Altria) Ms. HanoverTower Semiconductor. Mr. Liron holds a bachelor'sBachelor of Science degree in finance from the WhartonTechnion-Israel Institute of Technology and a doctorate in Business from the Stanford Graduate School of Business in California.
Zvi Baum has served as our Corporate Vice President and President, Enterprise Interaction Solutions since April 2005. He previously served in the positions of General Manager of the Product Division, Director of Product Management in the EIS Division and Corporate Vice President of Marketing. Before joining us in January 2002, Mr. Baum served as the Managing Director of Call Vision Israel Ltd., a company that specialized in the development of advanced web-based quality monitoring solutions for call centers. Prior thereto, he served as the Vice President of International Sales and Marketing at STS Software Systems, which developed recording solutions and was acquired by us at the end of 1999. From 1987 to 1998, Mr. Baum worked for a number of American and European companies in several areas, including technical management, marketing and channel management. Mr. Baum holds a Bachelor’s degree in Engineering from the Technion–Israel Institute of Technology and a bachelor of artsMaster’s degree from the College of Artsin Computer Science and Sciences,a Master’s degree in Business Administration, both offrom the University of California in Los Angeles.
Pennsylvania.Debra May has served since July 2003 as President of IEX Corporation, which was acquired by us in July 2006. From the founding of IEX in 1988 until 2003, she served as Vice President of the Contact Center division of IEX. Prior to that, she held technical and management positions at Texas Instruments Inc., Datapoint Inc. and Teknekron Infoswitch Corporation. Ms. Hanover alsoMay holds Bachelor’s and Master’s degrees in Computer Science from Southern Illinois University.
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Eran Gorev has served as the President and Chief Executive Officer of NICE Systems Inc. since March 2005. From 2002 to 2004, Mr. Gorev was President of the North America – Major Clients division at Amdocs. From 2000 to 2002, he served as Corporate Vice President and Head of Worldwide Sales at Amdocs. Prior thereto, Mr. Gorev held various marketing and sales management positions in the information technology industry. Mr. Gorev holds a master'sBachelor’s degree in business administrationLaw from New YorkTel Aviv University and a joint Master’s degree in Business Administration from the Kellogg School of Management of Northwestern University and the Leon Recanati Graduate School of Business Administration of Tel Aviv University. Ms. Hanover is
Tamir Ginat has served as President of EMEA since July 2005. From 2000 to 2003, Mr. Ginat served as the General Manager of NICE UK and in 2003 was promoted to Vice President Sales, U.K. & Ireland, a Directorposition he held until June 2005. Prior thereto, Mr. Ginat held various sales positions in our company and before joining us in 1995, he served for five years within the International Marketing Department of Nova Measuring InstrumentsISCAR. Mr. Ginat holds a Bachelor’s degree in Economics and Business from Haifa University and a Master’s degree in Business Administration from Heriot Watt University.
Doron Ben-Sira has served as President of NICE APAC Ltd. since May 2002. Prior thereto, he was the vice president of the assembly division of Orbotech Asia Pacific, responsible for all electronic assembly solutions sold to Asian customers. From 1996 to 1998, Mr. Ben-Sira was the Eastern European regional director for Cisco Systems and NUR Macroprinters Ltd.also served as the Eastern European and Middle Eastern channel director for that company. Mr. Ben-Sira also held management positions in Siemens Data Communication (Germany) and in Mashov Computers (Israel). He holds a Bachelor’s degree in Economics and Management and Master’s degree in Business Administration, both from Tel Aviv University.
Koby Huberman has served as one of our Corporate Vice Presidents from January 2000 to December 2006, most recently as Corporate Vice President, Business Development and Strategic Planning. Since January 1, 2007 and until the end of NICE since January 2000.2007, Mr. Huberman is serving as a strategic adviser to NICE. Mr. Huberman has also recently founded and is the CEO of Strategic Landscapes Ltd., an Israeli-based executive strategic consulting company. From 1998 to January 2000, Mr. Huberman served as Vice President of Marketing for the Enterprise Internetworking Systems Group of Lucent Technologies Ltd. and, from 1995 to 1998, he was Vice President of Global Marketing and Business Development for Lannet Data Communications Ltd., which was acquired by Lucent in 1998. Prior thereto, Mr. Huberman was the Managing Director of ServiceSoft Europe, a pan-European leading vendor of artificial intelligence and knowledge-based software for call center and customer service applications. Mr. Huberman serves voluntarily as chairman and board member of several non-profit organizations in the field of education and civil society community development. Mr. Huberman holds an Executive Master in Philosophy from Tel-Aviv University and a bachelor'sBachelor’s degree in economicsEconomics and business administrationBusiness Administration from the Leon Recanati BusinessGraduate School of Tel-Aviv University.
Daphna Kedmi has served as Corporate Vice President, General Counsel and Corporate SecretaryBusiness Administration of NICE since February 2000. From 1989 to December 1999, Ms. Kedmi served as General Counsel to Elisra Electronic Systems Ltd. and then to Tadiran Ltd., both of which are subsidiaries of Koor Industries Ltd. From 1979 through 1988, Ms. Kedmi was an attorney and then Deputy General Counsel within the legal Department of the Israel Ministry of Defense. Ms. Kedmi has a bachelor's degree in law from Tel-Aviv University and is a member of the Israeli Bar.
Yoav Zaltzman has served as Corporate Vice President, Business Operations of NICE since May 2001 and is now Corporate Vice President& General Manager Intelligence Solutions Division. Prior to joining NICE, Mr. Zaltzman served as Senior Director of Sales for Applied Materials Israel since 1997. From 1994 to 1997, Mr. Zaltzman served as General Manager of Orbot Instruments in Europe, based in Brussels, which was acquired by Applied Materials in 1997. From 1987 to 1992, Mr. Zaltzman held various sales and marketing positions for Oracle in Israel. Mr. Zaltzman holds a bachelor's degree in Computer Sciences and a master's degree in business administration, both from Tel Aviv University.
Doron Eidelman serves as Corporate Executive Vice President and President NiceVision since May 2002. Previously, he was COO of AudioCodes, a telecommunications company. From 1992 to 2001, Mr. Eidelman was Executive Vice President and PresidentThere are no family relationships between any of the Display Division of Orbotech and from 1987 to 1992, he held various positions in Optrotech, the last of which was Vice President. Mr. Eidelman served in an elite intelligence unit in the IDF and was awarded the prestigious Israel Defense Award. He holds a bachelor's degree in electronic engineering from the Technion-Israel Institute of Technology and a master's degree in electronic engineering from the University of Tel Aviv.directors or executive officers named above.
Zvi Baum is currently Corporate Vice President & General Manager Product Division. He previously served as Director of Product Management in the CEM Division of NICE and since May 2003 was in the position of Corporate VP of Marketing. Before joining NICE, Mr. Baum served as the Managing Director of Call Vision Israel Ltd—a company that specialized in the development of advanced web-based quality monitoring solutions for call centers. Prior to that, he served as the VP of International Sales and Marketing at STS Software Systems which developed recording solutions and was acquired by NICE at the end of 1999. Between 1987 and 1998 Mr. Baum worked for a number of American and European companies in several areas, including technical management, marketing and channel management. Mr. Baum holds a B.Sc. in Engineering from the Technion—Israel Institute of Technology and M.Sc. in Computer Science and MBA—both from the University of California LA (UCLA).76
Dr. Shlomo Shamir has served as President and Chief Executive Officer of NICE Systems Inc., NICE's wholly owned subsidiary and corporate headquarters in North America, since April 2001. Dr. Shamir previously served as President and CEO of CreoScitex America, Inc. from 2000 to April 2001. From 1997 to 2000, Dr. Shamir served as President and CEO of Scitex America Corp. and
from 1994 to 1997, he served as its Corporate Vice President of Operations. Prior to 1994, Dr. Shamir served in the IDF where he attained the rank of Brigadier General. Dr. Shamir also built and led the planning division in the IDF headquarters and served as Israel's military attaché to Germany. Dr. Shamir holds a bachelor's degree in physics from the Technion—Israel Institute of Technology and masters of science and PhD degrees in engineering and economic systems from Stanford University.
Jim Park is currently the President of NICE Systems CTI UK Ltd, NICE's wholly owned subsidiary and corporate headquarters in EMEA. Mr. Park was previously CEO of Thales Contact Solutions (Previously Racal Recorders) which was acquired, by NICE, in Nov 2002. Prior to Joining Racal, in 1998, Mr. Park held various senior management positions at Mitel Telecom. From 1996 to 1998 he served as General Manager for Mitel's EMEA switching business, from 1994 to 1996 he was VP of business development, from 1991 to 1994 he was director of Marketing and from 1982 to 1991 he held various sales management roles, in Europe, the Middle East and Africa. Mr. Park's early career was spent in various engineering roles with Siemens UK (1979 to 1982) and British Telecom (1974 to 1979), who sponsored him through college.
Avner Hermoni has served as the Company's Chief Operations Officer since October 1,2003. Prior to that he was chief executive officer of Shiron Satellite Communications Ltd., a company that develops and deploys innovative two-way, broadband, IP over satellite solutions. Prior to joining Shiron, Mr. Hermoni fulfilled the dual positions of Managing Director at Kulicke & Soffa (Israel) Ltd. and Corporate Vice President at Kulicke & Soffa Industries Inc. Among other positions, he has also served as President of ORBOT Instruments Ltd. Co-Managing Director of ORBOT Europe S.A. in Brussels and Vice President of Marketing at SURON—Kibbutz Ma'agan Michael. Mr. Hermoni holds a B.A. in Advanced Economics from the University of Haifa.
Eran Porat has served as Corporate Controller of NICE since March 2000. From 1997 to February 2000, Mr. Porat served as Corporate Controller of Technomatics Technologies Ltd. From 1996 to 1997, he served as Corporate Controller of Nechushtan Elevators Ltd. Mr. Porat is a CPA and holds a bachelor's degree in economics and accounting from the University of Tel-Aviv.
Compensation
The aggregate compensation paid to or accrued on behalf of all our directors and executive officers as a group (24 persons)21 persons during 20032006 consisted of approximately $3.7$ 4.7 million in salary, fees, bonus, commissions and directors'directors’ fees and $80,000approximately $0.1 million in amounts set aside or accrued for to provide pension, retirement or similar benefits, but excluding amounts we expended for automobiles made available to our officers, expenses (including business travel, professional and business association dues and expenses) reimbursed to our officers and other fringe benefits commonly reimbursed or paid by companies in Israel.
At our 2006 annual general meeting of shareholders, our shareholders approved the annual grant of options to purchase 5,000 ordinary shares to each of our non-executive directors (excluding statutory Outside Directors) and the annual grant of options to purchase 15,000 ordinary shares to our Chairman of the Board, to be granted on the date of each annual general meeting from 2006 through 2010. The exercise price per share of the options will be equal to the closing price per share of ordinary shares on the NASDAQ Stock Market on the trading day immediately preceding the applicable date of grant. These options will fully vest following the lapse of twelve (12) months from the applicable date of grant and will expire on the sixth anniversary of the applicable date of grant. They will be subject to the terms of our 2003 Stock Option Plan.
During 2003,2006, our officers and directors received, in the aggregate, options to purchase up to 325,000580,000 ordinary shares under our 1995 and 2003 Stock Option Plans.Plan. These options have an average exercise price of $22.38$25.89 and will expire 6six years after the date the options were granted.
Compensation and reimbursement for Outside Directors (as described below) is statutorily determined pursuant to the Israeli Companies Law, 5759-1999,5759–1999, or the Israeli Companies Law. The statutory rates for Outside Directors isare approximately NIS 46,00047,100 per annum and approximately NIS 1,800 per meeting. Compensation and reimbursementWe pay each of all otherour directors who dois not serve as officers arean Outside Director an annual fee of $15,000 and a meeting attendance fee of $600, including for meetings of committees of the same as the statutory rates paid toboard of directors. We pay each member of our audit committee, excluding Outside Directors, except for the chairmanan additional annual fee of $2,500. In addition, commencing January 1, 2007, our Chairman of the Board who receives 150%a special annual fee in the amount of the annual amount and an additional monthly fee of approximately $4000 and the vice chairman of the Board who receives 137.5% of the annual amount$25,000.
Board Practices
Our articles of association provide that the number of directors serving on the board shall be not less than three but shall not exceed 13.thirteen. Our directors, other than outside directors, are elected at the annual shareholders meeting to serve until the next annual meeting or until their earlier death, resignation, bankruptcy, incapacity or removal by an extraordinary resolution of the general shareholders meeting. Directors may be re-elected at each annual shareholders meeting. The board may appoint additional directors (whether to fill a vacancy or create new directorship)directorships) to serve until the next annual shareholders meeting, provided, however, that the board shall have no obligation to fill any vacancy unless the number of directors is less than three.
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The board may, subject to the provisions of the Israeli Companies Law, appoint a committee of the board and delegate to such committee all or any of the powers of the board as it deems appropriate. Notwithstanding the foregoing, the board may, at any time, amend, restate or cancel the delegation of any of its powers to any of its committees. The board has appointed an internal audit committee, as required under the Israeli Companies Law, that has three members, an audit committee that currently has fivefour members and a compensation committee that has threefour members. We do not have, nor do our subsidiaries have, any directors’ service contracts granting to the directors any benefits upon termination of their employment.
Outside Directors
Under the Israeli Companies Law, companies incorporated under the laws of Israel whose shares have been offered to the public in or outside of Israel are required to appoint at least two "outside"“outside” directors.
To qualify as an outside director, an individual or his or her relative, partner, employer or any entity under his or her control, may not have as of the date of appointment as an outside director, and may not have had during the previous two years, any affiliation with the company, with any entity controlling the company on the date of the appointment or with any entity that is awhose controlling shareholder, on the date of the appointment or during the previous two years, is the company or an entity controlling the company. In general, the term "affiliation"“affiliation” includes:
•— an employment relationship; — a business or professional relationship maintained on a regular basis; — control; and — service as an office holder. •a business or professional relationship maintained on a regular basis;•control; and•service as an office holder.
No person may serve as an outside director if the person'sperson’s position or other activities create, or may create, a conflict of interest with the person'sperson’s responsibilities as an outside director or may otherwise interfere with the person'sperson’s ability to serve as an outside director.
Outside directors are to be elected by a majority vote at a shareholders'shareholders’ meeting, provided that either:
•— the majority of shares voted at the meeting shall include at least one-third of the shares of non-controlling shareholders present at the meeting and voting on the matter (without taking into account the votes of the abstaining shareholders); or — the total number of shares of non-controlling shareholders voted against the election of the outside directors does not exceed one percent of the aggregate voting rights in the company. •the total number of shares of non-controlling shareholders voted against the election of the outside directors does not exceed one percent of the aggregate voting rights in the company.
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The term of an outside director will beis three years and may be extended for an additional term of three years. Thereafter, he or she may be reelected by our shareholders for additional periods of up to three years each only if the audit committee and the board of directors confirm that, in light of the outside director’s expertise and special contribution to the work of the board of directors and its committees, the reelection for such additional period is beneficial to the company. Each committee of a company'scompany’s board of directors which is empowered to exercise any of the board'sboard’s powers is required to include at least one outside director. We intend to take all actions required for us to comply with the Israeli Companies Law and its requirements for outside directors.
Our outside directors were elected for a second term at a Specialour Annual General Meeting held on December 26, 2001.October 19, 2004. An outside director is entitled to compensation as provided in regulations adopted under the Israeli Companies Law and is otherwise prohibited from receiving any other compensation, directly or indirectly, in connection with service as directorfrom the company.
Financial and Accounting Expertise
Pursuant to new provisions of the company.Companies Law effective from April 2006, our board of directors has determined that at least one member of our board of directors must be an “accounting and financial expert.” The Companies Law requires that all outside directors must be “professionally qualified.” Under the NASDAQ rules, each member of our audit committee must be financially literate and at least one of the members must have experience or background that results in such member’s financial sophistication. Our board of directors has determined that Dan Falk is an “accounting and financial expert” for purposes of the Companies Law and is financially sophisticated for purposes of the NASDAQ rules. See also Item 16A, “Audit Committee Financial Expert” in this annual report.
Independent Directors
We are also subject toUnder the rules of the Nasdaq NationalNASDAQ Global Select Market, applicable to listed companies. Under the Nasdaq rules applicable to us, wea majority of our directors are required to appoint a minimum of two independent directors. The independence standard under the Nasdaq rules currentlybe “independent” as defined in effect excludes any person who is a current or former employee of a company or any of its affiliates, as well as any immediate family member of an executive officer of a company or any of its affiliates. A majority of our current directors meet the independence standard of the Nasdaq rules currently in effect and applicable to us.
In November 2003, Nasdaq announced certain changes to its corporate governance requirements with respect to director independence and audit committees. These changes, which will be effective as to us on July 31, 2005, provide, among other things, that the majority of the members of a company's board of directors must be independent. For purposes of Nasdaq, an "independent director" is a person who is not an officer or employee of the company or any of its subsidiaries and who does not have a relationship that, in the opinion of the board, would interfere with the exercise of independent judgment in carrying out the responsibilities of a director.NASDAQ’s rules. All of our current directors meetsatisfy the respective independence standardrequirements of the Nasdaq rules which will be effective as to us on July 31, 2005.
The revised Nasdaq rules require that director nominees be selected or recommended for the board's selection either by a nominations committee composed solely of independent directors or by a majority of independent directors. Companies must certify that they have adopted a formal written nominating committee charter or board resolution addressing the nomination process. Our director nominees are selected by a majority of independent directors, and we anticipate that our board will adopt a board resolution formalizing that process prior to July 31, 2005.NASDAQ.
Audit Committee
The revised NasdaqNASDAQ rules also require that the audit committee of a listed company must be composed of at least three directors, each of whom is (i) independent; (ii) does not receive any compensation (except for board fees) from the company; (iii) is not an affiliated person of the company or any subsidiary; and (iv) has not participated in the preparation of the company'scompany’s (or a current subsidiary's)subsidiary’s) financial statements during the past three years. All of the current members of our audit committee (presently comprised of Joseph Atsmon (Chairman), Ron Gutler, (Chairman), Dan Falk and Leora Meridor, Joseph Atsmon, and Timothy Robinson)Meridor) meet the revised NasdaqNASDAQ standards described above.
The audit committee must also have, and ourOur audit committee has adopted a charter specifying the committee'scommittee’s purpose and outlining its duties and responsibilities which include, among other things: (i) appointing, retaining and compensating the company'scompany’s independent auditor, subject to shareholder approval, and (ii) pre-approving all auditing and non-auditing services of the independent auditor, subject to de minimus exceptions for other than audit, review or attest services that are approved by the committee prior the audit.auditor. The audit committee must review and approve all related party transaction.
Finally,transactions. Our audit committee is also authorized to act as our “qualified legal compliance committee.” As such, our audit committee will be responsible for investigating reports made by attorneys appearing and practicing before the revised Nasdaq rules require that all companies have a codeSEC in representing us, of conduct in effect that applies to all employees and directors and addresses the same topics requiredperceived material violations of U.S. federal or state securities laws, breaches of fiduciary duty or similar material violations of U.S. law by a code of ethics for senior financial officers. We have adopted such a code of conduct. See Item 16 B for a discussionus or any of our code of ethics.agents.
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We believe we currently meet the new Nasdaqapplicable NASDAQ requirements and we intend to continue to take all actions as may be necessary for us to maintain our compliance with applicable NasdaqNASDAQ requirements.
Internal Audit Committee
The Israeli Companies Law requires public companies to appoint an internal audit committee. The role of the internal audit committee under the Israeli Companies Law is to examine flaws in the business management of the companycompany’s business in consultation with the internal auditors and the independent accountants, and to propose remedial measures to the board. The internal audit committee also reviews interested party transactions for approval as required by law. Under the Israeli Companies Law, an internal audit committee must consist of at least three directors, including all of the outside directors. The chairman of the board of directors, any director employed by or otherwise providing services to the company on a regular basis, and a controlling shareholder or any relative of a controlling shareholder, may not be a member of the internal audit committee. All of the current members of our internal audit committee (presently comprised of Leora Meridor (Chairperson), Joseph Atsmon, Dan Falk and Joseph Dauber) meet these qualifications.
Internal Auditor
Under the Israeli Companies Law, the board of directors must appoint an internal auditor, proposed by the internal audit committee. The role of the internal auditor is to examine, among other matters, whether the company'scompany’s activities comply with the law and orderly business procedure. Under the Israeli Companies Law, the internal auditor may be an employee of the company but may not be an interested party or office holder, or a relative of any interested party or office holder, and may not be a member of the company'scompany’s independent accounting firm or its representative. We have appointed an internal auditor in accordance with the requirements of the Israeli Companies Law.
Compensation Committee
As required by NASDAQ rules, our compensation committee approves the compensation of our executive officers. The compensation of our chief executive officer also requires the approval of our board of directors under the Companies Law. The compensation committee is responsible for making recommendationsalso authorized to the board with respect to all director and officer compensation issues includingapprove the grant of stock options.options and other securities to eligible grantees under our benefit plans pursuant to guidelines adopted by our board of directors. However, grants of stock options and other securities to our executive officers also require approval of our board of directors. The current members of our compensationthis committee, each of whom satisfies the respective independence requirements of NASDAQ, are Messrs. Falk, (Chairman),who is the chairman, Ben Shaoul, Dauber, Gutler and Gutler.Hughes.
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Nominations Committee
As required by NASDAQ rules, our nominations committee recommends candidates for election to our board of directors pursuant to a written charter. The current members of this committee, all of whom are independent directors, are Ron Gutler and Dan Falk.
Employees
At December 31, 2003,2006, we had approximately 10451,779 employees worldwide, which represented a decreasean increase of 3%25.6% from year-end 2002.2005.
The following table sets forth the number of our full-time employees at the end of each of the last three fiscal years as well as the main category of activity and geographic location of such employees:
| | At December 31, | ||||||
|---|---|---|---|---|---|---|---|
| Category of Activity | |||||||
| 2001 | 2002 | 2003 | |||||
| Operations | 90 | 66 | 55 | ||||
| Customer Support | 185 | 266 | 299 | ||||
| Sales & Marketing | 160 | 285 | 270 | ||||
| Research & Development | 208 | 253 | 256 | ||||
| General & Administrative | 115 | 152 | 134 | ||||
| Total Excl. COMINT DF | 758 | 1,022 | 1,014 | ||||
| COMINT DF | 74 | 54 | 31 | ||||
| Total Incl. COMINT DF | 832 | 1,076 | 1,045 | ||||
Geographic Location | |||||||
| Israel | 543 | 498 | 478 | ||||
| North America | 260 | 332 | 333 | ||||
| Europe | 22 | 230 | 180 | ||||
| Asia Pacific | 7 | 16 | 23 | ||||
| Total Excl. COMINT DF | 767 | 1,022 | 1,014 | ||||
| COMINT DF | 65 | 54 | 31 | ||||
| Total | 832 | 1,076 | 1,045 | ||||
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| At December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Category of Activity | 2004 | 2005 | 2006 | |||||||||
| Operations | 86 | 105 | 104 | |||||||||
| Customer Support | 316 | 466 | 620 | |||||||||
| Sales & Marketing | 261 | 327 | 389 | |||||||||
| Research & Development | 273 | 361 | 427 | |||||||||
| General & Administrative | 131 | 157 | 239 | |||||||||
| Total | 1,067 | 1,416 | 1,779 | |||||||||
| Geographic Location | ||||||||||||
| Israel | 518 | 625 | 692 | |||||||||
| North America | 339 | 526 | 722 | |||||||||
| Europe | 179 | 195 | 269 | |||||||||
| Asia Pacific | 31 | 70 | 96 | |||||||||
| Total | 1,067 | 1,416 | 1,779 | |||||||||
We also utilize temporary employees in various activities. On average, we employed approximately 47 such16 temporary employees and 103obtained services from 78 contractor employees (not included in the numbers set forth above) during 2003.2006.
Our future success will depend in part upon our ability to attract and retain highly skilled and qualified personnel. Although competition for such personnel in Israel is generally intense, we believe that adequate personnel resources are currently available in Israel to meet our requirements.
We are not a party to any collective bargaining agreement with our employees or with any labor organization. However, we are subject to certain labor related statutes, and to certain provisions of collective bargaining agreements between the Histadrut (General Federation of Labor in Israel) and the Coordinating Bureau of Economic Organizations (including the Industrialists'Industrialists’ Association of Israel) that are applicable to our Israeli employees by order of the Israeli Ministry of Labor and Welfare. These statutes and provisions principally concern the length of the work day and the work week, minimum wages for workers, contributions to a pension fund, insurance for work-related accidents, determination of severance pay and other conditions of employment. Furthermore, pursuant to such provisions, the wages of most of our employees are automatically adjusted based on changes in the Israeli consumer price index, or CPI. The amount and frequency of these adjustments are modified from time to time.
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Israeli law generally requires the payment by employers of severance pay upon the death of an employee, his retirement or upon termination of employment by the employer without due cause. We currently fund our ongoing severance obligations by making monthly payments to approved severance funds or insurance policies. Please see Note 2(s)2(r) to our consolidated financial statements. In addition, according to the National Insurance Law, Israeli employers and employees are required to pay predetermined sums to the National Insurance Institute, an organization similar to the United StatesU.S. Social Security Administration. These contributions entitle the employees to benefits in periods of unemployment, work injury, maternity leave, disability, reserve military service and bankruptcy or
winding-up of the employer. Since January 1, 1995, such amount also includes payments for national health insurance. The payments to the National Insurance Institute are equal to approximately 16.25% of an employee'semployee’s wages (up to a certain cap as determined from time to time by law), of which the employee contributes approximately 66% and the employer contributes approximately 34%.
Employment Agreements
We have employment agreements with our officers. Pursuant to these employment agreements, each party may terminate the employment for no cause by giving a 30, 60 or 90 day prior written notice (six months in the case of certain senior employees). In addition, we may terminate such agreement for cause with no prior notice. The agreements generally include non-competenon-competition and non-disclosure provisions.provisions, although the enforceability of non-competition provisions in employment agreements under Israeli law is very limited.
Share Ownership
As of April 7, 2004,30, 2007, our directors and executive officers beneficially owned an aggregate of 4071406,710 ordinary shares, or approximately 0.02%0.8% of our outstanding ordinary shares. Rimon Ben-Shaoul, one of our directors, is deemedshares, which amount includes options to have as of March 18 2004 beneficial ownership of 260,000purchase 405,930 ordinary shares (approximately 1.5 %that were vested on such date or that were scheduled to vest within the following 60 days. The options have an average exercise price of our outstanding ordinary shares) held by Koonras Technologies Ltd., of which he is the Co-Chairman of the Board, President$17.56 per share and Chief Executive Officer. Other than Mr. Ben-Shaoul, noexpire between 2008 and 2013. No individual director or executive officer beneficially owns 1% or more of our outstanding ordinary shares.
As of March 31, 2004 all of our directors and executive officers, in the aggregate, held options under our stock option plans to purchase up to 1,674,347 ordinary shares.
The following is a description of each of our option plans, including the amount of options currently outstanding and the weighted average exercise price.
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1995 Stock Option Plan
In 1995, we adopted the NICE-Systems Ltd. 1995 Stock Option Plan, or 1995 Plan, to attract, motivate and retain talented employees by rewarding performance and encouraging behavior that will improve our profitability. Under the 1995 Plan, our employees and officers may be granted options to acquire our ordinary shares. The options to acquire ordinary shares are granted at an exercise price of not less than the fair market value of the ordinary shares on the date of the grant, subject to certain exceptions which may be determined by our board of directors. We have registered, through the filing of registration statements on Form S-8 with SEC under the Securities Act of 1933, 6,000,00012,000,000 ADSs for issuance under the 1995 Plan.
Under the terms of the 1995 Plan, 25% of each stock option granted becomes exercisable on each of the first, second, third and fourth anniversaries of the date of grant so long as the grantee is, subject to certain exceptions, employed by us at the date the stock option becomes exercisable. As of February 15, 2000, our board of directors adopted a resolution amending the exercise terms of the 1995 Plan whereby 25% of the stock options granted become exercisable on the first anniversary of the date of grant and 6.25% becomes exercisable once every quarter during the subsequent three years. Stock options expire six years after the date of grant. Stock options are non-transferable except upon the death of the grantee. When applicable, the options are held by, and registered in the name of, a trustee for a period of two years after the date of grant in accordance with Section 102 of the Israeli Income Tax Ordinance.
Pursuant toOrdinance, or the Tax Reform (as defined below) and in order to comply with the provisions of Section 102 of the Income Tax Ordinance (Amendment No. 132), 5762-2002 (the "Ordinance"), on February 11, 2003 our board of directors adopted an addendum to our share option plan with respectOrdinance.
to options granted as of January 1, 2003 to grantees who are residents of Israel (the "Addendum"). The Addendum does not add to nor modify our share option plan in respect of grantees that are not residents of Israel. On December 19, 2003, the board of directors resolved to elect the "Capital“Capital Gains Route"Route” (as defined in Section 102(b)(2) of the Tax Ordinance) for the grant of options to Israeli grantees. Generally, subject to the fulfillment of the provisions of Section 102 of the Tax Ordinance, under the Capital Gains Route gains realized from the sale of shares issued upon exercise of options shallwill generally be taxed at a rate of only 25% and not at the marginal income tax rate applicable to the grantee (up to 50%48%). In general, according to the Addendum and pursuant to the election of the Capital Gains Route by our board of directors, all options granted to Israeli grantees, shares issued upon exercise of such options and any bonus shares issued with respect to such shares shallwill be held in trust for the benefit of the grantee and registered in the name offor at least a trustee appointed by the Company and approved by the Israeli tax authorities. Such options and shares will, subjectperiod equal to the provisionsshorter of Section 10230 months from the date of the Ordinance and any regulations, rulesgrant or orders promulgated thereunder, be held in trust for a period of two years from the end of the tax year in which the options are granted. Following an amendment to the Tax Ordinance which came into effect on January 1, 2006, the aforementioned trust period for options granted and shallon or after January 1, 2006 is 24 months from the date of grant. The options may not be released from the trust prior to the payment of the grantee'sgrantee’s tax liabilities. In the event the requirements of Section 102 for the allocation of options according to the Capital Gains Route are not met—the options will be regarded as options granted under Section 102(c) of the Ordinance andmet, the applicable marginal income tax rate shallrates will apply. The Addendum, the trustee and the Company's election of the "Capital Gains Route" is approved by the Israeli tax authorities.
The 1995 Plan is generally administered by our board of directorscompensation committee, which determines the grantees under the 1995 Plan and the number of options to be granted. As of March 31, 2004,April 30, 2007, options to purchase 2,613,439243,103 ordinary shares were outstanding under the 1995 Plan at a weighted average exercise price of $37.37$6.31.
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1997 Executive Share Option Plan
In 1996, we adopted the NICE-Systems Ltd. 1997 Executive Share Option Plan, or 1997 Plan, to provide an incentive to our officers and to our directors who are also officers by enabling them to share in the future growth of our business. We have registered, through the filing of registration statements on Form S-8 with SEC under the Securities Act, 2,000,0004,000,000 ADSs for issuance under the 1997 Plan.
Under the terms of the 1997 Plan, stock options will be exercisable during a 60-day period ending four years after grant. Notwithstanding the foregoing, if our year-end earnings per share shall reach certain defined targets, 40% of such stock options shall become exercisable; if earnings per share shall reach certain higher defined targets, an additional 30% of such stock options shall become exercisable; and if earnings per share shall reach certain higher defined targets, an additional 30% of such stock options shall become exercisable, provided that with respect to all of the above-referenced periods, our operating profit shall not be less than 10% of revenues and earnings per share shall exclude any non-recurring expenses related to mergers and acquisitions. Notwithstanding the foregoing, none of the stock options shall be exercisable before the expiration of two years from the date of issuance. When applicable, the options are held by, and registered in the name of, a trustee for a period of two years after the date of grant in accordance with Section 102 of the Israeli Income Tax Ordinance.
The 1997 Plan is generally administered by our board of directors,compensation committee, which determines the grantees under the 1997 Plan and the number of options to be granted. As of March 31, 2004,April 30, 2007, there were no outstanding options to purchase ordinary shares under the 1997 Plan. All of the outstanding options under this plan have expired.
2001 Stock Option Plan
In 2001, we adopted the NICE-Systems Ltd. 2001 Stock Option Plan, or 2001 Plan, for the purpose of providing an incentive to certain employees, directors, officers and consultants in order to further the advancement our business. The options to acquire our ordinary shares are granted at an exercise price equal to the closing price of our ADSs as quoted on the Nasdaq NationalNASDAQ Global Select Market on the most recent date prior to the date of the resolution of our board of directors to grant the option for which the price was quoted. We have registered, through the filing of a registration statement on Form S-8 with SEC under the Securities Act, 4,000,0008,400,000 ADSs for issuance under the 2001 Plan.
Under the terms of the 2001 Plan, one-third of the stock options granted became exercisable ten months after the date of grant and the remaining two-thirds will become exercisable on the first and second anniversaries of the first date of exercise so long as the grantee is, subject to certain exceptions, employed by us at the date the stock option becomes exercisable. The third portion of the options granted under this plan may be exercised at the end of the second anniversary of the first date of exercise if we meet a pre-tax profit target of 20%, as determined by our board of directors in its discretion.85
Unless otherwise determined by our board of directors as of the date of grant, stock options expire six years after the date of grant. Stock options are non-transferable except upon the death of the grantee. When applicable, the options are held by, and registered in the name of, a trustee for a period of two years after the date of grant in accordance with Section 102 of the Israeli Income Tax Ordinance.
The 2001 Plan is generally administered by our board of directorscompensation committee, which determines the grantees under the 2001 Plan and the number of options to be granted. As of March 31, 2004,April 30, 2007, options to purchase 1,394,47966,520 ordinary shares were outstandingfully vested and exercisable under the 2001 Plan at a weighted average exercise price of $12.10.
2001 Stock Option Plan for Transitional Employees.
In 2001, we adopted the NICE-Systems Ltd. 2001 Stock Option Plan for Transitional Employees, or 2001 Transitional Employees Plan, for the purpose of providing, during a period of transition during which we terminate or transfer certain of our activities, certain officers and other employees options to acquire our ordinary shares. The options to acquire ordinary shares are granted at an exercise price equal to the closing price of our ADSs as quoted on the Nasdaq National Market on the most recent date prior to the date of the resolution of our board of directors to grant the option for which the price was quoted. We have registered, through the filing of a registration statement on Form S-8 with SEC under the Securities Act, 200,000 ADSs for issuance under the 2001 Transitional Employees Plan.
Under the terms of the 2001 Transitional Employees Plan, each stock option granted generally becomes exercisable upon the optionee's termination of employment in accordance with the optionee's termination agreement with us and will remain exercisable until the first to occur of the date which is six months following the date of such termination and the expiration of the stock option's term. Unless otherwise determined by our board of directors as of the date of grant, stock options expire on December 31, 2002. Stock options are non-transferable except upon the death of the grantee.
The 2001 Transitional Employees Plan is generally administered by our board of directors which determines the grantees under the 2001 Transitional Employees Plan and the number of options to be granted. As of March 31, 2004, there were no outstanding options to purchase ordinary shares under the 2001 Transitional Employees Plan. All of the outstanding options under this plan have expired.$6.05.
2003 Stock Option Plan
In December 2003, we adopted the NICE-Systems Ltd. 2003 Employee Stock Option Plan, or 2003 Plan, to attract, motivate and retain talented employees by rewarding performance and encouraging
behavior that will improve our profitability. Under the 2003 Plan, our employees,officers and directors may be granted options to acquire our ordinary shares. The options to acquire ordinary shares are granted at an exercise price of not less than the fair market value of the ordinary shares on the date of the grant, subject to certain exceptions which may be determined by our board of directors. We have registered, through the filing of registration statements on Form S-8 with SEC under the Securities Act of 1933, 2,000,0007,062,112 ADSs for issuance under the 2003 Plan.
Under the terms of the 2003 Plan, 25% of the stock options granted become exercisable on the first anniversary of the date of grant and 6.25% becomes exercisable once every quarter during the subsequent three years. Stock options expire six years after the date of grant. Stock options are non-transferable except upon the death of the grantee.
Pursuant to the Tax Reform (as defined below) and in order to comply with the provisions of Section 102 of the Income Tax Ordinance, (Amendment No. 132), 5762-2002 (the "Ordinance"), on January 5, 20032004 our board of directors adopted an addendum to our share option plan with respect to options granted as of December 2, 2003 to grantees who are residents of Israel (the "Addendum"“Addendum”). The Addendum does not add to nor modify our share option plan in respect of grantees that are not residents of Israel. On December 19, 2003 the board of directors resolved to elect the "Capital“Capital Gains Route"Route” (as defined in Section 102(b)(2) of the Ordinance) for the grant of options to Israeli grantees. Generally, subjectgrantees, which is described above under “1995 Stock Option Plan.”
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The 2003 Plan provides that the number of ordinary shares reserved for issuance thereunder shall increase each year commencing in 2004 by the lesser of (x) 600,000 ordinary shares or (y) two percent (2%) of the total number of outstanding ordinary shares as of December 31st of the immediately preceding calendar year. On September 28, 2005, our shareholders approved the transfer of ordinary shares reserved for issuance under our ESPP (as defined below) to the fulfillment of the provisions of Section 102 of the Ordinance,2003 Plan. According to such shareholders’ resolution, 400,000 ordinary shares remain reserved under the Capital Gains Route gains realized fromESPP, and the salebalance of 1,062,112 ordinary shares issued upon exercise of options shall be taxed at a rate of only 25% and not at the marginal income tax rate applicablewere transferred to the grantee (up to 50%). In general, according2003 Plan. The ESPP provides for an annual addition of 500,000 ordinary shares to the Addendum and pursuantpool of ordinary shares. Those additional shares will be transferred to the election of the Capital Gains Route by2003 Plan each year until calendar year 2009. In addition, on December 21, 2006, our board of directors, all options granted to Israeli grantees, shares issued upon exercise of such options and any bonus shares issued with respect to such shares, shall be held in trust for the benefit of the grantee and registeredshareholders approved an increase in the namenumber of a trustee appointedordinary shares reserved for issuance under the 2003 Plan by the Company and approved by the Israeli tax authorities. Such options and shares will, subject to the provisions of Section 102 of the Ordinance and any regulations, rules or orders promulgated thereunder, be held in trust for a period of two years from the end of the tax year in which the options are granted and shall not be released from the trust prior to the payment of the grantee's tax liabilities. In the event the requirements of Section 102 for the allocation of options according to the Capital Gains Route are not met—the options will be regarded as options granted under Section 102(c) of the Ordinance and the applicable marginal income tax rate shall apply. The Addendum, the trustee and the Company's election of the "Capital Gains Route" was approved by the Israeli tax authorities.1,300,000 shares.
The 2003 Plan is generally administered by our board of directorscompensation committee, which determines the grantees under the 2003 Plan and the number of options to be granted. As of March 31, 2004,April 30, 2007, options to purchase 565,0006,450,306 ordinary shares were outstanding under the 2003 Plan at a weighted average exercise price of $23.20$23.43.
1999 Amended and Restated Employee Stock Purchase Plan
In 1999, we adopted the NICE-Systems Ltd. 1999 Employee Stock Purchase Plan, or ESPP, in order to provide an incentive to our employees and the employees of our subsidiaries by providing them with an opportunity to purchase our ordinary shares through accumulated payroll deductions, and thereby enable such persons to share in the future growth of our business. We amended the ESPP in December 2003.2003 and in December 2005. We have registered, through the filing of a registration statement on Form S-8 with SEC under the Securities Act, 2,250,0001,437,888 ADSs for issuance under the ESPP. Following the resolution of our shareholders of September 28, 2005, to transfer 1,062,112 ordinary shares from the ESPP to the 2003 Plan, 437,888 ADSs remain registered for issuance under the ESPP.
Under the terms of the ESPP, eligible employees (generally, all our employees and the employees of our eligible subsidiaries who are not directors or controlling shareholders) may, on January 1 and July 1 of each year in which the ESPP is in effect, elect to become participants in the ESPP for that six-month period by filing an agreement with us arranging for payroll deductions of between 2% and
10% of such employee'semployee’s compensation for the relevant period. An employee'semployee’s election to purchase ordinary shares under the ESPP is subject to his or her right to withdraw from the ESPP prior to exercise, six months after the offering date. The electionoption update price under the ESPP is 85%95% of the lowestclosing sales price of our ordinary sharesone ADR as quoted on the Nasdaq National Market on the commencement date of each offering period orNASDAQ on the semi-annual purchase date.
For information on the transfer of ordinary shares reserved for issuance under the ESPP to the 2003 Plan, please see the description under the caption “2003 Stock Option Plan” above.
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| Item 7. | Major Shareholders and Related Party Transactions. |
Major Shareholders
The following table sets forth certain information with respect to the beneficial ownership of our ordinary shares as of March 31, 2004the dates stated below, with respect to each person known to us to be the beneficial owner of 5% or more of our outstanding ordinary shares. None of our major shareholders has any different voting rights than any other shareholder.
| | Shares Beneficially Owned | ||||
|---|---|---|---|---|---|
| Name and Address | |||||
| Number | Percent(1) | ||||
Bank Leumi 24-32 Yehuda Halevi Street Tel-Aviv 65546, Israel(2) | 1,271,000 | 7.3 | % | ||
Bank Hapoalim 65 Yehuda Halevi Street Tel Aviv 65227, Israel(3) | 1,234,009 | 7.1 | % | ||
Thales SA 45, rue de Villiers 92200 Neuilly-sur-Seine,France(4) | 1,640,625 | 9.47 | |||
| As of May 9, 2007 | As of May 16, 2006 | As of June 29, 2005(1) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Name and Address | Number | Percent(2) | Number | Percent(3) | Number | Percent | ||||||||||||||
| FMR Corp. | ||||||||||||||||||||
| 82 Devonshire Street | ||||||||||||||||||||
| Boston, MA 02109 and | ||||||||||||||||||||
| Fidelity International Limited | ||||||||||||||||||||
| P.O. Box H.M. 670 | ||||||||||||||||||||
| Hamilton, Bermuda | 7,480,565 | (4) | 14.4 | % | 6,147,416 | (5) | 12.5 | % | - | - | ||||||||||
| Massachusetts | ||||||||||||||||||||
| Financial Services Company | ||||||||||||||||||||
| and affiliates | ||||||||||||||||||||
| 500 Boylston St. | ||||||||||||||||||||
| Boston, MA 02116 | 4,496,259 | (6) | 8.7 | % | 4,286,114 | (7) | 8.7 | % | - | - | ||||||||||
(1)Based upon ordinary shares issued and outstanding on March 31,(1) The shareholders listed in this table did not publicly report holdings of 5% or more at the time of filing of our 2004 20-F on June 29, 2005. (2) Based upon 51,903,839 ordinary shares issued and outstanding on May 9, 2007. (2)Based upon the information contained in a report filed with the Tel Aviv Stock Exchange on March 26, 2004 by Bank Leumi. Bank Leumi holds the shares through several trust funds and provident funds.(3) Based upon 49,296,202 ordinary shares issued and outstanding on May 16, 2006. (4) Based upon a Form 13F for the period ended March 31, 2007, filed by FMR Corp. with the SEC on May 15, 2007, and a Form 13F for the period ended March 31, 2007, filed by Fidelity International Limited with the SEC on May 15, 2007. (3)Based upon the information contained in a report filed with the Tel Aviv Stock Exchange on March 26,2004 by Bank Hapoalim. Bank Hapoalim holds the shares through several trust funds and provident funds.(5) Based upon information provided to us by FMR Corp. and Fidelity International Limited as of May 10, 2006. (6) Based upon a Form 13F for the period ended March 31, 2007, filed by Massachusetts Financial Services Company with the SEC on May 9, 2007. (4)Based on information contained in the Company's files.
| (7) | Based upon information provided to us by MFS Investment Management as of February 20, 2006. |
As of April 7, 2004May 23, 2007, we had 78approximately 80 ADS holders of record in the United States, holding approximately 38%76% of our outstanding ordinary shares, as reported by The Bank of New York, the depositary for our ADSs.
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As of March 31, 2007, Columbia Wanger Asset Management, L.P. held 2,252,981, or 4.3%, of our ordinary shares. This information is based upon a Form 13F, filed by Columbia Wanger with the SEC on May 14, 2007. As of January 10, 2007, Columbia Wanger held 2,742,400, or 5.3%, of our ordinary shares, according to a Schedule 13G, filed by Columbia Wanger with the SEC on that date.
As of December 31, 2005, Bank Hapoalim funds held 925,918, or 3.8%, of our ordinary shares. This information is based upon a Schedule 13G/A, filed by Bank Hapoalim with the SEC on February 14, 2006, with respect to the aggregate holdings of various of its affiliated mutual funds and provident funds. As of November 11, 2005, Bank Hapoalim informed us that it held 967,981.75, or approximately 5%, of our ordinary shares.
As of June 9, 2005, Bank Leumi held 875,174, or 4.6%, of our ordinary shares. This information is based upon a report provided to us by Bank Leumi pursuant to Israeli law with respect to the aggregate holdings of various of its affiliated mutual funds and provident funds. As of March 31, 2004, Bank Leumi reported that it held 1,271,000, or 7.3%, of our ordinary shares. The method used to compute holdings under Israeli law does not necessarily bear the same result as the method used to compute beneficial ownership under SEC rules and regulations.
Between April 28, 2004 and June 2, 2005, Thales S.A. sold 762,025ordinary shares. Consequently, Thales SA now holds less than 5% of our ordinary shares. This information is based upon the information contained in an amendment to Schedule 13D filed with the SEC on June 3, 2005 by Thales SA.
To our knowledge, we are not directly or indirectly owned or controlled by another corporation or by any foreign government and there are no arrangements that might result in a change in control of our company.
Related Party Transactions
None.
| Item 8. | Financial Information. |
Registration Rights Agreement
In November 2002, we consummated an agreement to acquire certain assets and liabilities of Thales Contact Solutions (or TCS), a developer of customer-facing technology for public safety, financial trading and customer contact centers, based in the United Kingdom. TCS was a unit of Thales Group, one of Europe's premier electronics companies. In connection with the acquisition, we issued 2,187,500 ordinary shares to the Thales Group. In November 2, 2002, we entered into a Registration Rights Agreement with Thales SA relating to the 2,187,500 ordinary shares issued to the Thales Group. Pursuant to the agreement, we filed under the Securities Act of 1933 a registration statement covering the offer and sale of the ordinary shares, which was declared effective on January 9, 2004. For a discussion of the TCS acquisition, please see "Item 5, Operating and Financial Review."
Interests of Experts and Counsel
Not applicable.
Item 8. Financial Information.
Consolidated Statements and Other Financial Information.Information
See "Item 18. Financial Statements" and pages F-1 through F-37.Item 18, "Financial Statements."
Legal Proceedings
We are not involved in any legal proceedings that we believe, individually or in the aggregate, will have a material adverse effect on our business, financial condition or results of operation, except as noted below.
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Dictaphone Patent Infringement ClaimCipherActive Lawsuit
On October 19, 2004, CipherActive filed an action against us in the District Court of Tel Aviv. In June 2000, Dictaphone Corporation,this lawsuit, CipherActive claims that under a development agreement with us, it is entitled to receive license fees in respect of certain software that it allegedly developed for us and which has been embedded in one of our competitors, filed a patent infringementproducts. CipherActive claims that it is entitled to license fees in an amount of $600,000, in addition to the amount of $100,000 already paid toCipherActive by us in respect of such license fees. In our statement of defense we claim relating to certain technologythat the software developed by CipherActive under the agreement has not been successful in the market, is no longer embedded in some of our products. The claim wasproduct and, therefore, CipherActive is not entitled to any additional license fees. On February 1, 2007 a preliminary hearing took place, during which we suggested that the parties submit the dispute to mediation. Although the court approved the mediation, the parties failed to find an appropriate mediator. In a pretrial hearing that took place on May 27, 2007, the court accepted CipherActive’s request to allow additional time for damagesnegotiations between the parties. An additional pretrial hearing has been set for past infringement and enjoinment of any continued infringement of Dictaphone patents. On December 11, 2003 we agreed with Dictaphone to dismiss all claims and counterclaims in connection with Dictaphone's patent infringement claim against us. Under the terms of the settlement we will pay Dictaphone $10 million (of which approximately $4.8 million is covered by insurance). Each of the companies will grant the other a worldwide, royalty-free, perpetual license to certain of their respective patents including the disputed patents. The two companies further agreed to enter into enforcement proceedings with respect to both companies' patent portfolios and to share any proceeds from these actions.July 8, 2007.
The 2001 Securities ActionsWitness Patent Infringement Lawsuits
On February 8, 2001,July 20, 2004, STS Software System Ltd., or STS, a wholly owned subsidiary of ours, brought a lawsuit against Witness Systems, Inc. asserting that Witness Systems is infringing three U.S. patents of STS relating to voice over internet protocol, or VoIP. STS claims that Witness Systems infringes the trading priceVoIP patents by marketing and selling products that incorporate methods of detecting, monitoring and recording information – all fully protected by the patents. STS is seeking a permanent injunction to prevent Witness Systems from making, using, offering to sell or selling any product in the United States that infringes these patents. In response, Witness Systems is asserting that the patents are invalid and not infringed. With our securities dropped, following our announcements that, among other things, we would be restating our revenue for fiscal year 1999 andconsent, STS moved the first three quarters of 2000 and that we were revising downward our revenue estimatescourt on January 3, 2007 to join NICE-Systems Ltd. as a plaintiff in the litigation. The case, which is pending in the U.S. District Court for the final quarterNorthern District of 2000. Thereafter, various plaintiffsGeorgia, is in discovery.
On August 30, 2004, Witness Systems filed a lawsuit in the United States District Court for the Northern District of New Jersey fourteen putative classGeorgia against Nice Systems Inc., a wholly owned subsidiary of ours. Witness Systems is alleging infringement of two U.S. patents entitled “Method and Apparatus for Simultaneously Monitoring Computer User Screen and Telephone Activity from a Remote Location” and is seeking unspecified damages and injunctive relief. On February 24, 2005, Witness Systems filed a similar action securities lawsuitsin the Northern District of Georgia against us and several of our present or former officers and directors. The first of these actions was commenced on February 13, 2001. AllNICE-Systems Ltd., alleging infringement of the same two patents. The two actions were allocatedconsolidated in April 2005. We have denied infringing these patents and are vigorously defending against Witness Systems’ claims. In addition, we have asserted our right to the Newark vicinagebe indemnified for losses arising out of the Districtclaims of New Jersey, and all were assigned to the Hon. Joseph A. Greenaway, Jr., U.S.D.J.
The complaintinfringement in each action alleged that we and the individual defendants violated Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated thereunder. The plaintiffs also attempted to state a "control person" claim against several of the individual defendants under Section 20(a) of the Exchange Act, 15 U.S.C. § 78t(a). While there were differences among the fourteen complaints, the plaintiffs essentially contended that we and the individual defendants misrepresented to investors, either affirmatively or through omissions, our financial results and the value of our securities. The plaintiffs sought damages in an unspecified amount. The plaintiffs in each such action sought to represent a class of investors in our securities throughout a specified period, approximately from February 2000 to February 2001.
On April 11, 2001, we and several of the individual defendants successfully moved to consolidate the various actions under the caption "In re: Nice Systems Ltd. Securities Litigation," Master File No. 01-CV-00737 (JAG), and to establish a schedule for the filing by plaintiffs of an amended consolidated complaint and our and the individual defendants' response to such complaint.
By Order dated May 21, 2001, a group of plaintiffs were appointed "Lead Plaintiffs"this litigation pursuant to the Private Securities Litigation Reform Act of 1995, 15 U.S.C. § 78u-4(a)(3)(B).an agreement between NICE-Systems Ltd. and Netopia, Inc., our vendor. The case is currently in discovery and no trial date has been set.
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On August 20, 2001, the Lead PlaintiffsJanuary 19, 2006, Witness Systems filed and served a Consolidated Amended Class Action Complaint, purporting to bring their securities claims on behalf of a class of persons who purchased our ADSs between November 3, 1999, and February 7, 2001. On October 22, 2001, we and the individual defendants moved to dismiss the consolidated complaintnew patent infringement action in its entirety, for failure to state a claim upon which relief could be granted, for failure to plead fraud with the requisite particularity, and on grounds offorum non conveniens in favor of proceedings in Israel. Briefing on that motion was completed on December 27, 2001.
Before that motion was decided by the Court, the parties to the litigation entered into a settlement of the claim, without any admission of liability or wrongdoing on our part, in the amount of ten million dollars, including attorneys' fees. We received the funds for this settlement through our directors and officers insurance policy.
Because the action was brought as a class action, the settlement was subject to court approval. By Order dated April 7, 2003, the settlement was approved by the United States District Court for the Northern District of Georgia against NICE-Systems Ltd. and Nice Systems Inc., alleging infringement of a U.S. patent relating to technology to extract particular information from recorded telephone conversations. This technology is used as an option with a NICE product called NicePerform. Witness Systems is requesting unspecified damages and a permanent injunction to prevent any sale of allegedly infringing products. We have denied all material allegations and are asserting a number of defenses. We believe that the claims are without merit and intend to vigorously defend against them. The case is currently in discovery.
On May 10, 2006, NICE-Systems, Ltd. and its wholly owned subsidiary, NICE Systems, Inc. filed a new lawsuit against Witness Systems, Inc. in the United States District Court for District of Delaware claiming that Witness Systems is infringing ten U.S. patents. These patents cover various aspects of recording customer interaction communications and traditional logging including event triggered call and screen recording, “cradle-to-grave” recording of customer calls, traditional TDM loggers, off-site storage of calls, and multi-stage telephone data logging. In this lawsuit, we claim that Witness Systems infringes our patents by marketing and selling products that use methods, products and systems which we believe are protected by our patents. The Witness products we have accused of infringing our patents include Impact 360®, ContactStore®, eQuality ContactStore®, ContactStore for Communication Manager®, eQuality ContactStore for Communication Manager® and Eyretel’s MediaStore®. We are seeking a permanent injunction to prevent Witness Systems from making, using, or offering to sell or selling any product in the United States which infringes these patents. In addition, we are seeking damages for Witness Systems’ past willful infringement of these patents. The case is in discovery and a trial is scheduled to begin on January 15, 2008.
On December 28, 2006, NICE-Systems Ltd. and Nice Systems, Inc. filed an action against Witness Systems, Inc., seeking a declaration from the court that a certain patent, which is closely related to the patent aforementioned with respect to the lawsuit filed by Witness Systems on January 19, 2006, is invalid and not infringed. The case is in its very early stages and discovery has not yet begun.
Origin Dispute
NICE is currently in dispute with Origin Data Realisation Limited relating to the terms of a license of software and other matters. The dispute was submitted to mediation and a settlement dialogue is ongoing. To date, no formal legal proceedings have been instituted by either side.
Dictaphone Corp. v. Mercom Systems, Inc.
On July 28, 2004, Dictaphone Corp. filed an action against Mercom Systems, Inc. in the United States District Court for the Southern District of New Jersey, overYork asserting that Mercom Systems is infringing two U.S. patents, which we subsequently acquired from Dictaphone. Pursuant to the objectionsterms of two shareholders. On April 30, 2003,our agreement with Dictaphone, we succeeded to the right to enforce these patents and to control this litigation. In response, Mercom Systems is asserting that the patents are invalid and not infringed, including alleging that our previous defense of an action by Dictaphone against us in which we challenged the validity of one of those shareholders, James J. Hayes, appealedthe patents at issue in this action, estopped us from that Order tomaking the claim of infringement. Mercom Systems and NICE reached a settlement whereby Mercom Systems paid NICE a total of $700,000.
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Dictaphone Corp. v. VoicePrint.
On July 27, 2004, Dictaphone Corp. filed an action against VoicePrint in the United StatedStates District Court of Appeals for the Third Circuit. Objector Hayes also later appealed fromCentral District of California asserting the District Court's subsequent refusal to reconsider its decision approving the settlement.
In a single opinion dated February 9, 2004, the Court of Appeals for the Third Circuit rejected both appeals of Objector Hayes,infringement by affirming the decisionVoicePrint of the District Court approvingsame patents as those asserted in the Mercom Systems lawsuit, which we subsequently acquired from Dictaphone. This lawsuit has been settled in principle. The documentation for this settlement continues to be negotiated and its subsequent refusalis expected to reconsider that determination.
On February 23, 2004, Objector Hayes petitioned the Court of Appeals for the Third Circuit to reconsider its February 9 decision.be completed and signed shortly.
The Chapiewski ActionCalyon Dispute
In April 2000,December 2006, Calyon Corporate and Investment Bank filed a suit against us in the District Court of Tel Aviv, demanding repayment of $648,144 plus accrued interest, for a total amount of $740,395. We had deducted this amount in January 2004 from a payment transferred from an account of Thales maintained with Calyon to our account, at the instruction of Thales, in connection with our acquisition of TCS from Thales. We had notified TCS in 2004 that we acquired all ofhad setoff such amount with respect to an overdue payment by TCS to us. We believe that we had the stock of CenterPoint Solutions, Inc., or CenterPoint, an application developer of Web-enabled solutions for statistical tracking, digital recordinglegal right to make the deduction at the time and automated customer surveys for contact centers, from Douglas Chapiewski, CenterPoint's sole shareholder,therefore intend to vigorously defend against such claim. This lawsuit is still in exchange for $3 million in cash and up to 200,000 ordinary shares, of which 50,000 ordinary shares were placed in escrow as target shares for sales target to be achieved by December 31, 2000. Following the acquisition, CenterPoint was merged intoits initial stages.
Formatest Dispute
On March 9, 2007, Formatest AG filed a claim against NICE Switzerland AG, a wholly owned subsidiary of ours.ours, in the Cantonal Court of Zug, Switzerland. The sales target was not achieved asclaim is in the amount of EUR 1,187,793 (plus interest at 5% per annum) and is made in connection with an agreement dated December 31, 200010, 2004 between FAST Video Security AG (now NICE Switzerland AG) and we are thereforeFormatest AG. We expect to be entitled to receiverecover a substantial part of any liability owed by NICE Switzerland AG to Formatest AG under the escrow shares.
By complaint dated March 19, 2002, Mr. Chapiewski filedterms of an action against us and NICE Centerpoint,indemnification provision contained in the District Court, Citysale and County of Denver, State of Colorado, under the caption "Chapiewski v. Nice Systems Ltd. And Nice-Centerpoint Solutions, Inc.," Case No. 02 CV 2603. In this complaint, Mr. Chapiewski alleged that we violated Sections 604(3) and 604(4) of the Colorado Securities Act, committed common law fraud and negligent misrepresentation, and breached representations and warranties in thepurchase agreement relating to the acquisition by misrepresentingof the shares in FAST Video Security AG, although the parties to Mr. Chapiewski, either affirmatively or through omissions,the sale and purchase agreement who are obliged to pay such indemnification contest any such liability. NICE and Formatest AG have started to discuss a potential settlement of the dispute.
Dividends
Since our financial results and the value of our securities. Mr. Chapiewski also claimed that NICE Centerpoint breached severance provisions of an employment agreement with himinitial public offering on NASDAQ in the amount of $80,000. Mr. Chapiewski sought damages in an unspecified amount.
On November 25, 20021996, we settled the claim with Mr. Chapiewski, without any admission of liability or wrongdoing on our part, for an amount of three million dollars, of which we received an amount of $300,000 from our insurance company, and fifty thousand NICE shares
Dividends
We have nevernot declared or paid dividends on our ordinary shares. We intend to retain our earnings for future growth and therefore do not anticipate paying any cash dividends in the foreseeable future.
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Significant Changes
On March 31, 2004January 3, 2007, we soldannounced that Dafna Gruber will be joining NICE as Corporate Vice President and Chief Financial Officer. Ran Oz, our departing Corporate Vice President and Chief Financial Officer, has agreed to remain with us to ensure a smooth transition of his responsibilities to Ms. Gruber and is performing the net assetsfunction of our COMINT/DF military-related businessCFO at the time of the filing of this annual report. Ms. Gruber is expected to ELTA Systems Ltd ("ELTA") for $4 million in cash inassume the fourthCFO responsibilities during the second quarter of 2003. The net assets sold include the intellectual property, fixed assets, inventory, and contracts related to the COMINT/DF product line which includes high performance spectral surveillance and direction finding systems that detect, identify, locate, monitor and record transmission sources.2007.
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Item 9. The Offer and Listing. Item 9. The Offer and Listing.
Trading in the ADSs
Our American Depositary Shares, or ADSs, have been quoted on The Nasdaq Nationalthe NASDAQ Stock Market under the symbol "NICEV"“NICEV” from our initial public offering in January 1996 until April 7, 1999, and thereafter under the symbol "NICE."“NICE.” Prior to that time, there was no public market for our ordinary shares in the United States. Each ADS represents one ordinary share. The following table sets forth, for the periods indicated, the high and low last reported salemarket (sale) prices for our ADSs.ADSs, as adjusted for our two-for-one stock split in May 2006.
| | ADSs | ||||||
|---|---|---|---|---|---|---|---|
| | High | Low | |||||
| Annual | |||||||
| 1998 | 48.750 | 12.000 | |||||
| 1999 | 50.000 | 21.375 | |||||
| 2000 | 99.000 | 17.500 | |||||
| 2001 | 27.750 | 8.875 | |||||
| 2002 | 17.040 | 6.700 | |||||
| 2003 | 25.350 | 8.340 | |||||
Quarterly 2002 | |||||||
| First Quarter | $ | 17.040 | $ | 13.320 | |||
| Second Quarter | 14.090 | 11.670 | |||||
| Third Quarter | 12.000 | 8.390 | |||||
| Fourth Quarter | 11.280 | 6.700 | |||||
Quarterly 2003 | |||||||
| First Quarter | $ | 11.130 | $ | 8.340 | |||
| Second Quarter | 15.191 | 11.100 | |||||
| Third Quarter | 19.639 | 14.200 | |||||
| Fourth Quarter | 25.350 | 19.010 | |||||
Monthly 2004 | |||||||
| January | 29.880 | 24.030 | |||||
| February | 27.510 | 22.890 | |||||
| March | 24.210 | 22.560 | |||||
| ADSs | ||||||||
|---|---|---|---|---|---|---|---|---|
| High | Low | |||||||
| Annual | ||||||||
| 2002 | $ | 8.52 | $ | 3.32 | ||||
| 2003 | 12.93 | 3.97 | ||||||
| 2004 | 15.88 | 8.70 | ||||||
| 2005 | 25.05 | 14.65 | ||||||
| 2006 | 33.41 | 21.55 | ||||||
| Quarterly 2005 | ||||||||
| First Quarter | $ | 17.73 | $ | 14.65 | ||||
| Second Quarter | 19.98 | 14.92 | ||||||
| Third Quarter | 24.17 | 19.50 | ||||||
| Fourth Quarter | 25.05 | 20.21 | ||||||
| Quarterly 2006 | ||||||||
| First Quarter | $ | 27.57 | $ | 22.97 | ||||
| Second Quarter | 28.90 | 21.55 | ||||||
| Third Quarter | 28.50 | 23.50 | ||||||
| Fourth Quarter | 33.41 | 27.30 | ||||||
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| Quarterly 2007 | ||||||||
| First Quarter | $ | 37.00 | $ | 29.81 | ||||
| Monthly | ||||||||
| November 2006 | $ | 33.41 | $ | 28.85 | ||||
| December 2006 | 33.09 | 30.31 | ||||||
| January 2007 | 33.76 | 29.81 | ||||||
| February 2007 | 37.00 | 31.46 | ||||||
| March 2007 | 35.71 | 32.53 | ||||||
| April 2007 | 38.46 | 33.60 | ||||||
| May 2007 | 40.10 | 35.25 | ||||||
| June 2007 (through June 12) | 38.42 | 35.62 | ||||||
On April 26, 2004,June 12, 2007, the last reported sale price of our ADSs was $25.13$35.7 per ADS.
The Bank of New York is the depositary for our ADSs. Its address is 101 Barclay Street, New York, New York 10286.
Trading in the Ordinary Shares
Our ordinary shares have been listed on the Tel-Aviv Stock Exchange, or TASE, since 1991. Our ordinary shares are not listed on any other stock exchange and have not been publicly traded outside Israel (other than through ADSs as noted above). The table below sets forth the high and low last
reported market (sale) prices of our ordinary shares (in NIS and dollars) on the TASE.TASE, as adjusted for our two-for-one stock split in May 2006. The translation into dollars is based on the daily representative rate of exchange published by the Bank of Israel.
| | Ordinary Shares | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | High | Low | |||||||
| | NIS | $ | NIS | $ | |||||
| Annual | |||||||||
| 1998 | 178.20 | 46.89 | 54.20 | 14.26 | |||||
| 1999 | 209.00 | 50.48 | 87.90 | 21.23 | |||||
| 2000 | 388.00 | 95.10 | 79.50 | 19.49 | |||||
| 2001 | 97.90 | 23.68 | 39.19 | 9.27 | |||||
| 2002 | 75.50 | 16.81 | 32.02 | 6.63 | |||||
| 2003 | 113.30 | 25.04 | 37.96 | 8.01 | |||||
Quarterly 2002 | |||||||||
| First Quarter | 75.50 | 16.81 | 61.20 | 13.11 | |||||
| Second Quarter | 68.70 | 14.02 | 56.30 | 11.41 | |||||
| Third Quarter | 57.40 | 12.24 | 40.51 | 8.36 | |||||
| Fourth Quarter | 53.00 | 11.42 | 32.02 | 6.63 | |||||
Quarterly 2003 | |||||||||
| First Quarter | 52.80 | 11.12 | 37.96 | 8.01 | |||||
| Second Quarter | 67.40 | 15.56 | 51.70 | 11.28 | |||||
| Third Quarter | 90.20 | 20.25 | 62.70 | 14.15 | |||||
| Fourth Quarter | 113.30 | 25.04 | 84.80 | 19.17 | |||||
Monthly 2004 | |||||||||
| January | 137.70 | 31.10 | 109.70 | 24.85 | |||||
| February | 119.30 | 26.51 | 101.10 | 22.46 | |||||
| March | 108.80 | 24.17 | 100.80 | 22.40 | |||||
| Ordinary Shares | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| High | Low | |||||||||||||
| NIS | $ | NIS | $ | |||||||||||
| Annual | ||||||||||||||
| 2002 | 38.50 | 8.61 | 15.85 | 3.28 | ||||||||||
| 2003 | 56.90 | 12.94 | 18.70 | 3.91 | ||||||||||
| 2004 | 71.85 | 16.23 | 39.21 | 8.64 | ||||||||||
| 2005 | 116.00 | 25.22 | 64.25 | 14.59 | ||||||||||
| 2006 | 142.50 | 33.16 | 102.00 | 22.48 | ||||||||||
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| Ordinary Shares | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| High | Low | |||||||||||||
| NIS | $ | NIS | $ | |||||||||||
| Quarterly 2005 | ||||||||||||||
| First Quarter | 76.70 | 17.69 | 64.25 | 14.59 | ||||||||||
| Second Quarter | 89.05 | 19.84 | 65.80 | 15.05 | ||||||||||
| Third Quarter | 107.40 | 23.99 | 89.25 | 19.45 | ||||||||||
| Fourth Quarter | 116.00 | 25.22 | 94.50 | 20.43 | ||||||||||
| Quarterly 2006 | ||||||||||||||
| First Quarter | 128.25 | 27.33 | 104.05 | 22.48 | ||||||||||
| Second Quarter | 129.00 | 29.02 | 102.00 | 22.70 | ||||||||||
| Third Quarter | 125.20 | 28.33 | 103.20 | 23.52 | ||||||||||
| Fourth Quarter | 142.50 | 33.16 | 117.00 | 27.25 | ||||||||||
| Quarterly 2007 | ||||||||||||||
| First Quarter | 151.60 | 36.24 | 126.90 | 29.94 | ||||||||||
| Monthly | ||||||||||||||
| November 2006 | 142.50 | 33.04 | 124.30 | 29.02 | ||||||||||
| December 2006 | 140.10 | 33.16 | 127.70 | 30.22 | ||||||||||
| January 2007 | 142.10 | 33.63 | 126.90 | 29.94 | ||||||||||
| February 2007 | 151.60 | 36.24 | 132.10 | 31.05 | ||||||||||
| March 2007 | 150.00 | 35.89 | 136.50 | 32.43 | ||||||||||
| April 2007 | 155.30 | 38.69 | 141.60 | 34.08 | ||||||||||
| May 2007 | 162.00 | 40.76 | 142.00 | 35.66 | ||||||||||
| June 2007 (through June 12) | 155.30 | 38.08 | 149.50 | 35.62 | ||||||||||
As of April 25, 2004June 12, 2007, the last reported price of our ordinary shares on the TASE was NIS 115.40150.60 (or $25.18)$35.97) per share.
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| Item 10. | Additional Information. |
Memorandum and Articles of Association
Organization and Register
We are a company limited by shares organized in the State of Israel under the Israeli Companies Law. We are registered with the Registrar of Companies of the State of Israel and have been assigned company number 52-0036872.
In our annual general meeting of shareholders held on December 21, 2006, we increased our authorized share capital to 125 million ordinary shares and amended our memorandum and articles of association accordingly.
Objects and Purposes
Our objects and purposes include a wide variety of business purposes, including all kinds of research, development, manufacture, distribution, service and maintenance of products in all fields of technology and engineering and to engage in any other kind of business or commercial activity. Our objects and purposes are set forth in detail in Section 2 of our memorandum of association.
In our annual general meeting of shareholders held on December 24, 2002, we adopted amended and restated articles of association of the Company.
Directors
Our articles of association provide that the number of directors serving on the board shall be not less than three but shall not exceed 13.thirteen, including two outside directors. Our directors, other than outside directors, are elected at the annual shareholders meeting to serve until the next annual meeting or until their earlier death, resignation, bankruptcy, incapacity or removal by resolution of the general shareholders meeting. Directors may be re-elected at each annual shareholders meeting. The board may appoint additional directors (whether to fill a vacancy or create new directorship) to serve until the next annual shareholders meeting, provided, however, that the board shall have no obligation to fill any vacancy unless the number of directors is less than three. Our officers serve at the discretion of the board.
The board of directors may meet and adjourn its meetings according to the Company'sCompany’s needs but at least once every three months. A meeting of the board may be called at the request of eachany director. The quorum required for a meeting of the board consists of a majority of directors.directors who are lawfully entitled to participate in the meeting and vote thereon. The adoption of a resolution by the board requires approval by a simple majority of the directors present at a meeting in which such resolution is proposed. In lieu of a board meeting, a resolution may be adopted if all of the directors lawfully entitled to vote thereon consent not to convene a majority of directors consent in writing.meeting.
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Subject to the Companies law, the board may appoint a committee of the board and delegate to such committee all or any of the powers of the board, as it deems appropriate. Under the Companies Law the board of directors must appoint an internal audit committee, comprised of at least three directors and including both of the externaloutside directors. The function of the internal audit committee is to review irregularities in the management of the Company'sCompany’s business and recommend remedial measures. The committee is also required, under the Companies Law to approve certain related party transactions. Notwithstanding the foregoing, the board may, at any time, amend, restate or cancel the delegation of any of its powers to any of its committees. The board has appointed an internal audit committee which has three members, an audit committee which has fivefour members and a compensation committee which has four members. For more information on the Company’s committees, please see Item 6, “Directors, Senior Management and Employees–Board Practices” in this annual report.
Fiduciary Duties of Officers
The Companies Law codifies the fiduciary duties that "office“office holders,"” including directors and executive officers, owe to a company. An office holder'sholder’s fiduciary duties consist of a duty of care and a duty of loyalty. The duty of loyalty includes avoiding any conflict of interest between the office holder'sholder’s position in the company and his personal affairs, avoiding any competition with the company, avoiding exploiting any business opportunity of the company in order to receive personal advantage for himself or others, and revealing to the company any information or documents relating to the company'scompany’s affairs which the office holder has received due to his position as an office holder.
Approval of Certain Transactions
Under the Companies Law, all arrangements as to compensation of office holders who are not directors, or controlling parties, require approval of the board of directors. Arrangements regarding the compensation of directors also require internal audit committee and shareholder approval.
The Companies Law requires that an office holder of the company promptly disclose any personal interest that he or she may have and all related material information known to him or her, in connection with any existing or proposed transaction by the company. In addition, if the transaction is an extraordinary transaction as defined under Israeli law, the office holder must also disclose any personal interest held by the office holder'sholder’s spouse, siblings, parents, grandparents, descendants, spouse'sspouse’s descendants and the spouses of any of the foregoing. In addition, the office holder must also disclose any interest held by any corporation in which the office holder is a 5% or greater shareholder, director or general manager or in which he or she has the right to appoint at least one director or the general manager. An extraordinary transaction is defined as a transaction other than in the ordinary
course of business, otherwise than on market terms, or that is likely to have a material impact on the company'scompany’s profitability, assets or liabilities.
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In the case of a transaction which is not an extraordinary transaction, after the office holder complies with the above disclosure requirement, only board approval is required unless the articles of association of the company provide otherwise. The transaction must not be adverse to the company'scompany’s interest. Furthermore, if the transaction is an extraordinary transaction, then, in addition to any approval stipulated by the articles of association, it also must be approved by the company'scompany’s audit committee and then by the board of directors, and, under certain circumstances, by a meeting of the shareholders of the company. An office holder who has a personal interest in a mattertransaction that is considered at a meeting of the board of directors or the audit committee generally may not be present at the deliberations or vote on this matter. If a majority of the directors has a personal interest in aan extraordinary transaction with the Company, shareholder approval of the transaction is required.
The Companies Law applies the same disclosure requirements to a controlling shareholder of a public company, which includes a shareholder that holds 25% or more of the voting rights if no other shareholder owns more than 50% of the voting rights in the company. Extraordinary transactions with a controlling shareholder or in which a controlling shareholder has a personal interest, and the terms of compensation of a controlling shareholder who is an office holder, require the approval of the audit committee, the board of directors and the shareholders of the company by simple majority, provided that either such majority vote must include at least one-third of the shareholders who have no personal interest in the transaction and are present at the meeting (without taking into account the votes of the abstaining shareholders), or that the total shareholdings of those who have no personal interest in the transaction who vote against the transaction represent no more than one percent of the voting rights in the company.
In addition, under the Companies Law, a private placement of securities thatrequires approval by the board of directors and the shareholders of the company if it will cause a person to become a controlling shareholder or if:
— the securities issued amount to twenty percent or more of the company’s outstanding voting rights before the issuance;
— some or all of the consideration is other than cash or listed securities or the transaction is not on market terms; and
— the transaction will increase the relative holdings of a shareholder that holds five percent or more of the company'scompany’s outstanding share capital (assuming the exercise or conversion of all securities held by such person that are exercisable for or convertible into shares) or voting rights or that will cause any person to become, as a result of the issuance, a holder of more than five percent of the company'scompany’s outstanding share capital or voting rights, requires approval by the board of directors and the shareholders of the company. However, if the receiving party is not a director in the company, its CEO, or a controlling shareholder, and will not become a controlling shareholder as a result of the private placement, shareholder approval is not required if the allotted securities amount to twenty percent or less, of the company's outstanding voting rights before the allotment.rights.
According to the Company'sCompany’s Articles of Association certain resolutions, such as resolutions regarding mergers, and windings up, require approval of the holders of 75% of the shares represented at the meeting and voting thereon.
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Duties of Shareholders
Under the Companies Law, a shareholder has a duty to act in good faith towards the Company and other shareholders and to refrain from abusing his or her power in the company including, among other things, voting in a general meeting of shareholders on the following matters:
•— any amendment to the articles of association; — an increase of the company's authorized share capital; — a merger; or — approval of interested party transactions which require shareholder approval. •an increase of the company's authorized share capital;•a merger; or•approval of interested party transactions which require shareholder approval.
In addition, any controlling shareholder, any shareholder who knows that it possesses power to determine the outcome of a shareholder vote and any shareholder who, pursuant to the provisions of a company'scompany’s articles of association, has the power to appoint or prevent the appointment of an office holder in the company, is under a duty to act with fairness towards the company. The Companies Law does not describe the substance of this duty but provides that a breach of his duty is tantamount to a breach of fiduciary duty of an officer of the Company.
Exemption, Insurance and Indemnification of Directors and Officers
Exemption of Office Holders
Under the Companies Law, an Israeli company may not exempt an office holder from liability for breach of his duty of loyalty, but may exempt in advance an office holder from liability to the company, in whole or in part, for a breach of his duty of care (except in connection with distributions), provided the articles of association of the company allow it to do so. Our articles of associationdo not allow us to exempt our office holders to the fullest extent permitted by law.do so.
Office Holder Insurance
Our articles of association provide that, subject to the provisions of the Companies Law, we may enter into a contract for the insurance of the liability of any of our office holders with respect to:
•— a breach of his duty of care to us or to another person, — a breach of his duty of loyalty to us, provided that the office holder acted in good faith and had reasonable grounds to assume that his act would not prejudice our interests, or — a financial liability imposed upon him in favor of another person concerning an act performed by him in his capacity as an office holder. •a breach of his fiduciary duty to us, provided that the office holder acted in good faith and had reasonable grounds to assume that his act would not prejudice our interests, or•a financial liability imposed upon him in favor of another person concerning an act performed by him in his capacity as an office holder.
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Indemnification of Office Holders
Our articles of association provide that we may indemnify an office holder against:
•a financial liability imposed on him in favor of another person— a financial liability imposed on or incurred by any judgment, including a settlement or an arbitrator's award approved by a court concerning an act performed in his capacity asan office holder in favor of another person by any judgment, including a settlement or an arbitrator’s award approved by a court concerning an act performed in his capacity as an office holder. Such indemnification may be approved (i) after the liability has been incurred or (ii) in advance, provided that the undertaking is limited to types of events which our board of directors deems to be foreseeable in light of our actual operations at the time of the undertaking and limited to an amount or criterion determined by our board of directors to be reasonable under the circumstances, and further provided that such events and amounts or criterion are set forth in the undertaking to indemnify, and provided that the total amount of indemnification for all persons we have agreed to indemnify in such circumstances does not exceed, in the aggregate twenty-five percent (25%) of our shareholders’ equity at the time of the actual indemnification;— reasonable litigation expenses, including attorney’s fees, expended by the office holder as a result of an investigation or proceeding instituted against him by a competent authority, provided that such investigation or proceeding concluded without the filing of an indictment against him and either (A) concluded without the imposition of any financial liability in lieu of criminal proceedings or (B) concluded with the imposition of a financial liability in lieu of criminal proceedings but relates to a criminal offense that does not require proof of criminal intent; and •reasonable litigation expenses, including attorneys' fees, expended by the office holder or charged to him by a court, in proceedings instituted against him by or on our behalf or by another person, or in a criminal charge from which he was acquitted, or a criminal charge in which he was convicted for a criminal offense that does not require proof of intent, in each case relating to an act performed in his capacity as an office holder.
| — | reasonable litigation expenses, including attorneys’ fees, expended by the office holder or charged to him by a court, in proceedings instituted against him by or on our behalf or by another person, or in a criminal charge from which he was acquitted, or a criminal charge in which he was convicted for a criminal offense that does not require proof of intent, in each case relating to an act performed in his capacity as an office holder. |
Our articles of association also include provisions:
•authorizing us to grant an undertakingWe have undertaken to indemnifyan office holder, provided that the undertaking is limitedour directors and officers pursuant totypes of events which our board of directors deems to be foreseeable at the time of the undertaking and limited to an amount determined by our board of directors to be reasonable under the circumstances and provided that the total amount of indemnification for all persons we have agreed to indemnify in such circumstances does not exceed, in the aggregate twenty-five percent (25%) of our shareholders' equity at the time of the actual indemnification; and•authorizing us to retroactively indemnify an office holder.
applicable law. We have obtained directors and officers liability insurance for the benefit of our office holders.directors and officers.
Limitations on Exemption, Insurance and Indemnification
The Israeli Companies Law provides that a company may not exempt or indemnify an office holder, or enter into an insurance contract, which would provide coverage for any monetary liability incurred as a result of any of the following:
•— a breach by the office holder of his duty of loyalty unless, with respect to insurance coverage or indemnification, the office holder acted in good faith and had a reasonable basis to believe that the act would not prejudice the company; — a breach by the office holder of his duty of care if the breach was done intentionally or recklessly; •a breach by the office holder of his duty of care if the breach was done intentionally or recklessly;— any act or omission done with the intent to derive an illegal personal benefit; or — any fine levied against the office holder. •any act or omission done with the intent to derive an illegal personal benefit; or•any fine levied against the office holder.
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Required Approvals
In addition, under the Companies Law, any exemption of, indemnification of, or procurement of insurance coverage for, our office holders must be approved by our audit committee and our board of directors and, if the beneficiary is a director, by our shareholders. We have obtained such approvals for the procurement of liability insurance covering our officers and directors and for the grant of indemnification letters to our officers and directors.
Rights of Ordinary Shares
Our Ordinary Shares confer upon our shareholders the right to receive notices of, and to attend, shareholder meetings, the right to one vote per Ordinary Share at all shareholders'shareholders’ meetings for all purposes, and to share equally, on a per share basis, in such dividends as may be declared by our Board of Directors; and upon liquidation or dissolution, the right to participate in the distribution of any surplus assets of the Company legally available for distribution to shareholders after payment of all debts and other liabilities of the Company. All Ordinary Shares rankpari passu in all respects with each other. Our Board of Directors may, from time to time, make such calls as it may think fit upon a shareholder in respect of any sum unpaid in respect of shares held by such shareholder which is not payable at a fixed time, and each shareholder shall pay the amount of every call so made upon him (and of each installment thereof if the same is payable in installments).
Meetings of Shareholders
An annual general meeting of our shareholders shall be held once in every calendar year at such time and at such place either within or without the State of Israel as may be determined by our Board of Directors.
Our Board of Directors may, whenever it thinks fit, convene a special general meeting at such time and place, within or without the State of Israel, as may be determined by the Board of Directors. Special general meetings may also be convened upon requisition in accordance with the Companies Law.
The quorum required for a meeting of shareholders consists of at least two shareholders present in person or by proxy who hold or represent between them at least 25% of the outstanding voting shares, unless otherwise required by applicable rules. Although NASDAQ generally requires a quorum of 33-1/3%, we have an exception under the NASDAQ rules and follow the generally accepted business practice for companies in Israel, which have a quorum requirement of 25%. A meeting adjourned for lack of a quorum generally is adjourned to the same day in the following week at the same time and place or any time and place as the chairman may designate with the consent of a majority of the voting power represented at the meeting and voting on the matter adjourned. At such reconvened meeting the required quorum consists of any two members present in person or by proxy.
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Mergers and Acquisitions
A merger of the Company shall require the approval of the holders of a majority of seventy five percent (75%) of the voting power represented at the annual or special general meeting in person or by proxy or by written ballot, as shall be permitted, and voting thereon in accordance with the provisions of the Companies Law. Upon the request of a creditor of either party of the proposed merger, the court may delay or prevent the merger if it concludes that there exists a reasonable concern that as a result of the merger, the surviving company will be unable to satisfy the obligations of any of the parties to the merger. In addition, a merger may not be completed unless at least (i) 50 days have passed from the time that the requisite proposal for the merger has been filed by each party with the Israeli Registrar of Companies and (ii) 30 days have passed since the merger was approved by the shareholders of each party.
The Companies Law also provides that an acquisition of shares of a public company must be made by means of a tender offer if as a result of the acquisition the purchaser would become a 25% or greater shareholder of the company and there is no existing 25% or greater shareholder in the company. An acquisition of shares of a public company must be made by means of a tender offer if as a result of the acquisition the purchaser would become a 45% or greater shareholder of the company and there is no existing 45% or greater shareholder in the company. These requirements do not apply if the acquisition (i) occurs in the context of a private placement by the company that received shareholder approval, (ii) was from a 25% shareholder of the company and resulted in the acquirer becoming a 25% shareholder of the company or (iii) was from a 45% shareholder of the company and resulted in the acquirer becoming a 45% shareholder of the company. The tender offer must be extended to all shareholders, but the offerer is not required to purchase more than 5% of the company’s outstanding shares, regardless of how many shares are tendered by shareholders. The tender offer may be consummated only if (i) at least 5% of the company’s outstanding shares will be acquired by the offerer and (ii) the number of shares tendered in the offer exceeds the number of shares whose holders objected to the offer.
If as a result of an acquisition of shares the acquirer will hold more than 90% of a company’s outstanding shares, the acquisition must be made by means of a tender offer for all of the outstanding shares. If as a result of a full tender offer the acquirer would own more than 95% of the outstanding shares, then all the shares that the acquirer offered to purchase will be transferred to it. The law provides for appraisal rights if any shareholder files a request in court within three months following the consummation of a full tender offer. If as a result of a full tender offer the acquirer would own 95% or less of the outstanding shares, then the acquirer may not acquire shares that will cause his shareholding to exceed 90% of the outstanding shares.
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Material Contracts
TCSIEX Corporation Acquisition
In November 2002,July 2006, pursuant to a share purchase agreement, we acquired all the outstanding shares of IEX Corporation, a worldwide provider of contact center workforce management, strategic planning and performance management solutions for the contact center market, for approximately $205 million in cash.
FAST Video Security AG Acquisition
On January 4, 2006, pursuant to a share purchase agreement, we acquired all the outstanding shares of FAST Video Security AG, a Switzerland-based developer of innovative video systems for security and surveillance purposes, for approximately $22 million in cash, plus earn-outs based on performance milestones of approximately $6.2 million for 2006 and a potential maximum of $5 million for 2008.
Dictaphone Acquisition
On June 1, 2005, we consummated an agreement to acquire certainthe assets and assume certain liabilities of Thales Contact Solutions (or TCS),Dictaphone’s Communications Recording Systems (CRS) business for approximately $38 million net after settlement. Dictaphone’s CRS business is a developerleading provider of customer-facing technologyliability and quality management systems for public safety,first responders, critical facilities, contact centers and financial trading and customer contact centers, basedfloors.
Among the assets we acquired in the United Kingdom. TCS wastransaction are all of Dictaphone’s rights to receive any damage award or other economic benefit with respect to a unitviolation of Thales Group, one of Europe's premier electronics companies. In connection with the acquisition, we paid an initial $29.9 million in cash and issued 2,187,500 ordinary shares to Thales Group at a fair market value of $18.1 million calculated at the date of closing. As of December 31, 2003, Thales Group holds approximately 10%any of the Company's shares and two Thales executives who were electedrights related to our Boardthe intellectual property of Directors in November 2002, continueDictaphone’s CRS business arising prior to serve on our Board.
In the fourth quarter of 2002, we recorded a current liability of $2.8 million and a long-term liability of $13.5 million reflecting obligations under a long-term contract we assumed in the TCS acquisition. In the second quarter of 2003 we completed negotiations to terminate this contract as of November 2004 and to amend the terms in the interim. Under the termsclosing of the amended contract, the costtransaction.
The parties have signed an amendment to the Company was $5.2 million less thanaforementioned asset purchase agreement with Dictaphone, according to which a final adjustment has been made to the amount provided at the acquisition date and consequently, TCS acquisition goodwill wasaudited closing balance sheet, which reduced by this amount.
Under the terms of the agreement, the cash portion of the purchase price was subject to downward adjustment based on the value of net assets at closing and the full year 2002 sales of TCS. Based on our calculation of the actual value of net assets acquired and 2002 sales of TCS, we reduced the cash portion of the purchase price as of December 31, 2002 by $12.8 million. This amount was presented on our balance sheet as a Related Party Receivable as of December 31, 2002. Thus, the adjusted purchase price paid, including $4.5 million of capitalized acquisition costs, was recorded as $39.7 million. Of the $12.8 million adjustment referred to above, Thales paid us $6.6 million in March 2003.
Thales disputed our calculation of the net asset value at closing and the matter was submitted in September 2003 to binding arbitration by an Independent Accountant, in accordance with the terms of the acquisition agreement. The Independent Accountant determined a higher net asset value at closing than our calculation of the actual value of net assets acquired in the amount of $2.2 million. This additional amount was recorded as additional goodwill in the fourth quarter of 2003. The remaining Related Party Receivable as at December 31, 2003 of $4.0 million was paid in January 2004.
Also under the terms of theasset purchase agreement contingent cash payments of up to $10 million in 2003, $7.5 million in 2004, and $7.5 million in 2005 would be due if certain financial performance criteria are met as part of a three-year earn-out provision related to the sale of a particular product in 2002 through 2004. The relevant criteria for 2002 and 2003 were not met and therefore no contingent payments have been made for these years. Should any contingent payments be made under the agreement in the future, the additional consideration, when determinable, will increase the purchase price and accordingly additional goodwill will be recorded.
Stevens Acquisition
On October 31, 2000, we entered into an Asset Purchase Agreement, among us, our subsidiary Nice Systems, Inc. and Stevens Communications, Inc., or Stevens. This agreement related to our acquisition of certain assets of Stevens, a systems distributor, relating to the promotion, distribution, installation and maintenance of our products in North America, which was consummated in December 2000. Pursuant to the agreement, we acquired the Stevens assets in exchange for approximately $7.0 million in cash, subject to adjustment, and up to 426,745 ordinary shares, of which 95,804 ordinary shares were placed in escrow as security for the indemnification obligations of Stevens to us, 186,818 ordinary shares were placed in escrow as target shares and 38,914 ordinary shares were
placed in escrow for the benefit of certain employees of Stevens who we employed following the acquisition, which we released to such employees based on their continued employment by us.
In October 2001, Stevens and we agreed to settle certain disputes relating to the Asset Purchase Agreement and provide mutual releases from certain claims arising under or relating to that agreement. According to the settlement agreement, Stevens paid us approximately $1.3 million, which represented collections by Stevens of accounts receivable for assets purchased by us in the acquisition, less monies owed by us to Stevens for claims under the Asset Purchase Agreement, certain equipment and services received from Stevens and fees for use of Stevens' Business Support Center.$2 million. In addition, Stevens and wethe parties agreed, that we are entitled to all of the indemnificationpreviously undistributed interest and target shares held in escrow pursuant to the Asset Purchase Agreement would be transferred to Stevens.
CenterPoint Acquisition
On February 19, 2000, we entered into an Amended and Restated Agreement and Plan of Reorganization, among us, CPS Merger Corp., CenterPoint Solutions, Inc., or CenterPoint, and Douglas Chapiewski, the sole stockholder of CenterPoint. This agreement related to our acquisition of all of the stock of CenterPoint, an application developer of Web-enabled solutions for statistical tracking, digital recording and automated customer surveys for contact centers, which was consummated in April 2000. Pursuant to the agreement, we acquired the CenterPoint stock from Mr. Chapiewski in exchange for $3 million in cash and up to 200,000 ordinary shares, of which 50,000 ordinary shares were placed in escrow as target shares for sales target to be achieved by December 31, 2000. We filed a shelf registration statement on Form F-3 to register the resale by Mr. Chapiewski of up to 200,000 ADSs, representing the ordinary shares he received in the transaction. Following the acquisition, CenterPoint was merged into a wholly owned subsidiary of ours.
By complaint dated March 19, 2002, Mr. Chapiewski filed an action against us and NICE Centerpoint, in Colorado alleging that we violated several Colorado securities laws, committed common law fraud and negligent misrepresentation, and breached representations and warranties in the agreement relating to the acquisition, by misrepresenting to Mr. Chapiewski, either affirmatively or through omissions, our financial results and the value of our securities. Mr. Chapiewski also claimed that NICE Centerpoint breached severance provisions of an employment agreement with him in the amount of $80,000. Mr. Chapiewski sought damages in an unspecified amount. On May 9, 2002, Nice-Centerpoint and we filed and served an answer to the Mr. Chapiewski's complaint. On November 25, 2002 we settled the claim with Chapiewski, without any admission of liability or wrongdoing on our part, for an amount of three million dollars, of which we received $300,000 from our insurance company, and fifty thousand of the Company's shares.
Sale of Comint DF Business to Elta
On March 31, 2004 we sold the net assets of our COMINT/DF military-related business to ELTA Systems Ltd ("ELTA") for $4 million in cash in the fourth quarter of 2003. The net assets sold include the intellectual property, fixed assets, inventory, and contracts related to the COMINT/DF product line which includes high performance spectral surveillance and direction finding systems that detect, identify, locate, monitor and record transmission sources.
Revenues for 2003 for the COMINT/DF business totaled approximately $6.5 million compared with $7.2 million in 2002. This activity contributed $1.5 million to netother investment income in 2003 and $1.4 million in 2002. The COMINT/DF business is therefore treated as a discontinued operation in our financial statements.
Settlement Agreement with Dictaphone
In June 2000, Dictaphone Corporation, one of our competitors, filed a patent infringement claim relating to certain technology embedded in some of our products. The claim was for damages for past infringement and enjoinment of any continued infringement of Dictaphone patents. On December 11, 2003 we agreed with Dictaphone to dismiss all claims and counterclaims in connection with Dictaphone's patent infringement claim against us. Under the terms of the settlement we will pay Dictaphone $10 million (of which approximately $4.8 million is covered by insurance). Each of the companies will grant the other a worldwide, royalty-free, perpetual license to certain of their respective patents including the disputed patents. The two companies further agreed to enter into enforcement proceedingsearned with respect to both companies' patent portfolios and to share any proceeds from these actions.certain funds held in escrow.
Exchange Controls
Holders of ADSs are able to convert dividends and liquidation distributions into freely repatriable non-Israeli currencies at the rate of exchange prevailing at the time of repatriation, pursuant to regulations issued under the Currency Control Law, 5738-1978,5738–1978, provided that Israeli income tax has been withheld by us with respect to amounts that are being repatriated to the extent applicable or an exemption has been obtained.
Our ADSs may be freely held and traded pursuant to the General Permit and the Currency Control Law. The ownership or voting of ADSs by non-residents of Israel, except with respect to citizens of countries that are in a state of war with Israel, are not restricted in any way by the our memorandum of association or articles of association or by the laws of the State of Israel.
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Taxation
The following is a discussion of Israeli and United States tax consequences material to our shareholders. The discussion is not intended, and should not be construed, as legal or professional tax advice and does not exhaust all possible tax considerations.
Holders of our ADSs should consult their own tax advisors as to the United States, Israeli or other tax consequences of the purchase, ownership and disposition of our ADSs, including, in particular, the effect of any foreign, state or local taxes.
Israeli Tax Considerations
The following is a summary of the currentprincipal tax laws applicable to companies in Israel, with special reference to their effect on us. The following also contains a discussion of the State of Israel and certain material Israeli tax considerationsconsequences to purchasers of our ordinary shares or ADSs. This summary does not discuss all the aspects of Israeli tax law that may be relevant to a particular investor in light of his or her personal investment circumstances or to some types of investors subject to special treatment under Israeli law. To the extent that the discussion is based on new tax legislation which has not been subject to judicial or administrative interpretation, we cannot assure you that the views expressed in the discussion will be accepted by the appropriate tax authorities or the courts. The discussion is not intended, and should not be construed, as they applylegal or professional tax advice and is not exhaustive of all possible tax considerations.
General Corporate Tax Structure
Generally, Israeli companies are subject to us andCorporate Tax on taxable income at the rate of 31% for the 2006 tax year. Following an amendment to our shareholders. For a discussion of certainthe Israeli government programs benefiting various Israeli businesses, including us, please see "Item 5, Operating and Financial Review and Prospects."
Tax reform
On January 1, 2003, the Law for Amendment of the Income Tax Ordinance (Amendment No. 132)[New Version], 5762-2002, known as the Tax Reform, came into effect, following its enactment by the Israeli Parliament on July 24, 2002. On December 17, 2002, the Israeli Parliament approved a number of amendments to the tax reform,1961 (the “Tax Ordinance”), which came into effect on January 1, 2003. The tax reform, aimed at broadening2006, the categories of taxable income and reducing the tax rates imposed on employment income, introduced the following, among other things:
•Reduction of thecorporate tax ratelevied onis scheduled to decrease as follows: 29% for the 2007 tax year, 27% for the 2008 tax year, 26% for the 2009 tax year and 25% for the 2010 tax year and thereafter. Israeli companies are generally subject to capital gains tax at a rate of 25% for capital gains (other than gains deriving from the sale of listed securities) derived after January 1,2003,2003. However, the effective tax rate payable by a company that derives income from an Approved or Privileged Enterprise may be considerably less.Tax Benefits Under the Law for the Encouragement of Capital Investments, 1959
We derive and expect to continue to derive significant tax benefits in Israel relating to our “Approved Enterprise” programs, pursuant to the Law for Encouragement of Capital Investments, 1959, or the Investments Law. To be eligible for these tax benefits, we must continue to meet certain conditions, including making certain specified investments in fixed assets. In the event of a failure to comply with these conditions, the benefits may be canceled and we may be required to refund the amount of the benefits, in whole or in part, including interest and certain inflation adjustments. As of December 31, 2006, we believe that we are in compliance with all the conditions required by the law.
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Income from two of our “Approved Enterprises” is exempt from income tax for two years. Following this two-year period, income from the “Approved Enterprise” will be subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following eight years. Income from our other two “Approved Enterprises” is tax exempt for four years. Following this four-year period, income from these “Approved Enterprises” will be subject to corporate tax at a reduced rate of 10-25% (based on the percentage of foreign ownership in each taxable year) for the following six years.
Other than by way of our complete liquidation, if we distribute dividends from the income of these four “Approved Enterprises” which was exempted from taxes pursuant to our “Approved Enterprise” benefits, we will be taxed as if the exempt income was subject to the regular reduced corporate tax rate arising under our “Approved Enterprise” programs. We intend to reinvest the total amount of our tax-exempt income and not to distribute this income to shareholders.
Income from sources other than the “Approved Enterprise” during the period of benefits will be taxable at regular corporate tax rates.
On April 1, 2005, an amendment to the Investments Law came into force. Pursuant to the amendment, a company’s facility will be granted the status of “Approved Enterprise” only if it is proven to be an industrial facility (as defined in such law) that contributes to the economic independence of the Israeli economy and is a competitive facility that contributes to the Israeli gross domestic product. The amendment incorporates certain changes to both the criteria and procedure for obtaining “Approved Enterprise” status for an investment program, and changes to the tax benefits afforded in certain circumstances to “Approved Enterprises” under such law (which is referred to as a Privileged Enterprise following such amendment). The amendment will apply to Approved Enterprise programs in which the year of commencement of benefits under the law is 2004 or later, unless such programs received approval from the applicable government authority prior to December 31, 2004 in which case the provisions of the amendment will not apply.
The Company elected for 2006 to be the commencement year for its first Privileged Enterprise program under the amended law. This plan brings the total number of “Approved and Privileged Enterprises” to five.
As a result of the amendment, tax-exempt income generated under the provisions of the amended law, will subject the Company to taxes upon dividend distribution or complete liquidation.
The Company does not intend to distribute any amounts of its undistributed tax exempt income as dividends as it intends to reinvest its tax-exempt income within the Company. Accordingly, no deferred income taxes have been provided on income attributable to the Company’s Approved or Privileged Enterprise programs as the undistributed tax exempt income is essentially permanent in duration.
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Tax Benefits and Grants for Research and Development
Israeli tax law allows, under specified conditions, a tax deduction for expenditures, including capital expenditures, for the year in which they are incurred. These expenses must relate to scientific research and development projects and must be approved by the relevant Israeli government ministry, determined by the field of research, and the research and development must be for the promotion of the company and carried out by or on behalf of the company seeking such deduction. However, the amount of such deductible expenses shall be reduced by the sum of any funds received through government grants for the finance of such scientific research and development projects. Expenditures not so approved are deductible over a three-year period.
Tax Benefits Under the Law for the Encouragement of Industry (Taxes), 1969
Under the Law for the Encouragement of Industry (Taxes), 1969 (the “Industry Encouragement Law”), Industrial Companies (as defined below) are entitled to the following tax benefits, among others:
— deductions over an eight-year period for purchases of know-how and patents; — deductions over a three-year period of expenses involved with the issuance and listing of shares on a stock market; — the right to elect, under specified conditions, to file a consolidated tax return with other related Israeli Industrial Companies; and — accelerated depreciation rates on equipment and buildings. Eligibility for benefits under the Industry Encouragement Law is not subject to receipt of prior approval from any governmental authority. Under the Industry Encouragement Law, an “Industrial Company” is defined as a company resident in Israel, at least 90% of the income of which, in any tax year, determined in Israeli currency, exclusive of income from government loans, capital gains, interest and dividends, is derived from an “Industrial Enterprise” owned by it. An “Industrial Enterprise” is defined as an enterprise whose major activity in a given tax year is industrial production activity. We believe that we currently qualify as an Industrial Company within the definition of the Industry Encouragement Law. No assurance can be given that we will continue to qualify as an Industrial Company or that the benefits described above will be available in the future.
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Special Provisions Relating to Taxation Under Inflationary Conditions
The Income Tax Law (Inflationary Adjustments), 1985, or the Inflationary Adjustments Law, represents an attempt to overcome the problems presented to a
general rate of 25% for both individuals and corporations. Regarding assets acquired prior to January 1, 2003, the reducedtraditional taxrate will apply
•Imposition of2002 we have elected to measure our Israelitax on alltaxable incomeof Israeli residents, individuals and corporations, regardless ofin relation to changes in theterritorial source of income, including income derived from passive sources such as interest, dividends and royalties;•Introduction of controlled foreign corporation (CFC) rules intoU.S. dollar/NIS exchange rate rather than the Israelitax structure. Generally, underinflation index. We were permitted to make suchrules, ana change pursuant to regulations published by the Israeliresident who holds, directlyMinister ofindirectly, 10% or more ofFinance, which provide therights in a foreign corporation whose shares are not publicly traded(or which has offered less than 30% ofconditions for so doing. A company that elects to measure itsshares to the public), in which more than 50% of the rights are held directly or indirectly by Israeli residents, and a majority of whose income in a tax year is considered passive income, will be liableresults for tax purposes based on theportionU.S. dollar/NIS exchange rate cannot change that election for a period of three years following the election. We believe that we meet the necessary conditions and as such,income attributedcontinue tohis holdings in such corporation, as if such income were distributed to him as a dividend; and•Imposition of capital gainsmeasure our results for taxon capital gains realized by individuals as of January 1, 2003, from the sale of shares of publicly traded companiespurposes based on theTel Aviv Stock Exchange and from the sale of shares of publicly traded Israeli companies on certain other stock exchanges (such gain was previously exempt from capital gains tax in Israel in certain cases). For information with respect to the applicability of Israeli capital gains taxes on the sale of ordinary shares, see "Capital Gains and Income Taxes Applicable to Non-Israeli Shareholders" below;•Introduction of a new regime for the taxation of shares and options issued to employees and officers (including directors).
to a proportionate part of the gain,system by an economy undergoing rapid inflation. The Inflationary Adjustments Law is highly complex. Until December 31, 2001 we measured our Israeli taxable income in accordance with the holding periods of the asset, before or afterthis law, but from January 1, 2003, on a linear basis;
U.S. dollar/NIS exchange rate.
Capital Gains and Income Taxes Applicable to Non-Israeli ShareholdersTax on Sales of Our Ordinary Shares
Israeli law generally imposes a capital gains tax on the sale of any capital assets by residents of Israel, as defined for Israeli tax purposes, and on the sale of assets located in Israel, including shares in Israeli companies, by both residents and non-residents of Israel, unless a specific exemption is available or unless a tax treaty between Israel and the shareholder'sshareholder’s country of residence provides otherwise. The law distinguishes between real gain and inflationary surplus. The inflationary surplus is a portion of the total capital gain, which is equivalent to the increase of the relevant asset'sasset’s purchase price, which is attributable to the increase in the Israeli consumer price index, or a foreign currency exchange rate, between the date of purchase and the date of sale. The real gain is the excess of the total capital gain over the inflationary surplus.
PursuantThe following discussion refers to the sale of our ordinary shares. However, the same tax reform, generally,treatment would apply to the sale of our ADSs.
Taxation of Israeli Residents
As of January 1, 2006, the tax rate applicable to capital gains tax is imposed on Israeli residents at a rate of 15% on real gains derived on or after January 1, 2003, from the sale of shares, in (i) companies publicly traded on the Tel Aviv Stock Exchange ("TASE") or; (ii) Israeli companies publicly traded on Nasdaq orwhether listed on a recognized stock exchangemarket or regulated market in a country that has a treatynot, is 20% for the preventions of double taxation with Israel (such as NICE), or (iii) companies dually traded on both the TASE and Nasdaq or a recognized stock exchange or a regulated market outside of Israel. This tax rate is contingent upon the shareholders not claimingIsraeli individuals, unless such shareholder claims a deduction for financing expenses and doesin connection with such shares, in which case the gain will generally be taxed at a rate of 25%. Additionally, if such shareholder is considered a “significant shareholder” at any time during the 12-month period preceding such sale (i.e., such shareholder holds directly or indirectly, including jointly with others, at least 10% of any means of control in the company) the tax rate will be 25%. Israeli companies are subject to the corporate tax rate on capital gains derived from the sale of shares, unless such companies were not subject to the Adjustments Law (or certain regulations) as of August 10, 2005, in which case the applicable tax rate is 25%. However, different tax rates may apply to: (i)to dealers in securities; (ii) shareholders that report in accordance with the Inflationary Adjustment Law; or (iii)securities and shareholders who acquired their shares prior to an initial public offering (that are subject to a different tax arrangement).offering.
The tax basis of shares acquired prior to January 1, 2003, will be determined in accordance with the average closing share price in the three trading days preceding January 1, 2003. However, a request may be made to the tax authorities to consider the actual adjusted cost of the shares as the tax basis if it is higher than such average price.
In December 2003 regulations promulgated pursuant to the tax reform were amended so that, in certain circumstances, capital gains derived from the sale and subsequent (same day) repurchase108
Taxation of shares traded on the TASE or shares of Israeli companies publicly traded on a recognized stock exchange or regulated market in a country that has a treaty for the prevention of double taxation with
Israel, may be taxed at a rate equal to the withholding tax rate applicable to revenues derived from such sale. These amended regulations determined that the withholding tax rate applicable to the sale of such shares until the end of the 2003 tax year, which was equal at such time to 1% of the revenues generated in their sale, would be the final tax rate applicable to such sale and the day of such sale and repurchase shall be considered the new date of purchase of such shares. The foregoing regulations were not applicable to: (i) dealers in securities; (ii) shareholders that report in accordance with the Inflationary Adjustment Law; (iii) shareholders who acquired their shares prior to an initial public offering; (iv) in some cases, shareholders that received their shares within the framework of an employer-employee relationship; or (v) shareholders claiming a deduction for financing expenses in connection with such shares. The regulations further provided that with respect to shares of Israeli companies traded on a stock exchange outside of Israel, the market price determined at the close of the trading day preceding the day of sale and repurchase of such shares, shall constitute the new tax basis for any future sale of such shares.Non-Israeli Residents
Non-Israeli residents are generally exempt from Israeli capital gains tax on any gains derived from the sale of shares publicly traded on the TASE provided such gains did not derive from a permanent establishment of such shareholders in Israel, andIsrael. Non-Israeli residents are also exempt from Israeli capital gains tax on any gains derived from the sale of shares of Israeli companies publicly traded on a recognized stock exchange or regulated market outside of Israel, provided such shareholders did not acquire their shares prior to the issuer'sissuer’s initial public offering and that the gains did not derive from a permanent establishment of such shareholders in Israel.Israel and that such shareholders are not subject to the Inflationary Adjustments Law. However, non-Israeli corporations will not be entitled to such exemption if an Israeli resident (i) has a controlling interest of 25% or more in such non-Israeli corporation, or (ii) is the beneficiary or is entitled to 25% or more of the revenues or profits of such non-Israeli corporation, whether directly or indirectly.
IndividualsIn addition, the sale, exchange or disposition of our ordinary shares by a shareholder who is a U.S. resident (for purposes of the U.S.-Israel Tax Treaty) and who holds ordinary shares as a capital asset is also exempt from Israeli capital gains tax under the U.S.-Israel Tax Treaty unless either (i) the shareholder holds, directly or indirectly, shares representing 10% or more of our voting power during any part of the 12-month period preceding such sale or (ii) the capital gains arising from such sale are non-residentsattributable to a permanent establishment of Israelthe shareholder located in Israel. If the above conditions are not met, the U.S. resident would be subject to Israeli tax, to the extent applicable; however, under the U.S.-Israel Tax Treaty, the gain would be treated as foreign source income for United States foreign tax credit purposes and such U.S. resident would be permitted to claim a graduatedcredit for such taxes against the United States income tax imposed on such sale, exchange or disposition, subject to the limitations under the United States federal income tax laws applicable to foreign tax credits.
Taxation of Dividends Paid on our Ordinary Shares
The following discussion refers to dividends paid on our ordinary shares. However, the same tax treatment would apply to dividends paid on our ADSs.
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Taxation of Israeli Residents
Israeli resident individuals are generally subject to Israeli income tax on income derived or accrued from sources in Israel. Dividend distributions,the receipt of dividends paid on our ordinary shares, other than bonus shares (share dividends) or stock dividends, which is withheld at the source at the rate of 20%, or 25% for a shareholder that is considered a significant shareholder at any time during the 12-month period preceding such distribution. Dividends paid from income derived from our Approved Enterprise (or a Privileged Enterprise) are subject to withholding at the rate of 15%, although we cannot assure you that we will designate the profits that are being distributed in a 25% withholdingway that will reduce shareholders’ tax (15% inliability.
Taxation of Non-Israeli Residents
Non-residents of Israel are generally subject to Israeli income tax on the casereceipt of dividends distributed from taxable income derived from an Approved Enterprise),paid on our ordinary shares, at the rates applicable to Israeli residents, which tax will be withheld at source, unless a different rate is provided in a treaty between Israel and the shareholder'sshareholder’s country of residence.
Under the U.S.-Israel Treaty, the maximum Israeli withholding tax on dividends paid by us is 25%. Dividends of an Israeli company distributed from income of an Approved Enterprise (or Privileged Enterprise) are subject to a 15% withholding tax under the U.S.-Israel Tax Treaty. The withheldU.S.-Israel Tax Treaty further provides for a 12.5% Israeli dividend withholding tax ison dividends paid by an Israeli company to a United States corporation owning at least 10% or more of such Israeli company’s issued voting power for, in general, the finalpart of the tax year which precedes the date of payment of the dividend and the entire preceding tax year, provided such United States corporation meets certain limitations concerning the amount of its dividend and interest income. The lower 12.5% rate applies only to dividends from income not derived from an Approved Enterprise (or Privileged Enterprise) in the applicable period and does not apply if the company has more than 25% of its gross income derived from certain types of passive income. Residents of the United States generally will have withholding tax in Israel on dividends paiddeducted at source. They may be entitled to non-residents. See "—U.S.-Israel Tax Treaty."a credit or deduction for United States federal income tax purposes in the amount of the taxes withheld, subject to detailed rules contained in United States tax legislation.
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A non-resident of Israel who has dividend income derived from or accrued in Israel, from which tax was withheld at source, is generally exempt from the duty to file tax returns in Israel in respect of such income, provided such income was not derived from a business conducted in Israel by the taxpayer.
Residents of the United States generally will have withholding tax in Israel deducted at source. They may be entitled to a credit or deduction for United States federal income tax purposes in the amount of the taxes withheld, subject to detailed rules contained in United States tax legislation.
U.S.-Israel Tax Treaty
Pursuant to the U.S.-Israel Tax Treaty, which became effective as of January 1, 1995, the sale, exchange or disposition of ADSs by a person who qualifies as a resident of the United States within the meaning of, and who is entitled to claim the benefits afforded to such resident by, the U.S.-Israel Tax Treaty ("Treaty U.S. Resident") will generally not be subject to the Israeli capital gains tax unless such Treaty U.S. Resident holds, directly or indirectly, shares representing 10% or more of our voting power during any part of the 12-month period preceding such sale, or exchange or disposition, subject to certain conditions, or the capital gains from such sale, exchange or dispositions can be allocated to a permanent establishment in Israel. A sale, exchange or disposition of ADSs by a Treaty U.S. Resident who holds, directly or indirectly, shares representing 10% or more of the voting power of NICE at any time during such preceding 12-month period would be subject to such Israeli tax, to the extent
applicable; however, under the U.S.-Israel Tax Treaty, the gain would be treated as foreign source income for United States foreign tax credit purposes and such Treaty U.S. Resident would be permitted to claim a credit for such taxes against the United States income tax imposed on such sale, exchange or disposition, subject to the limitations under the United States federal income tax laws applicable to foreign tax credits.
Under the U.S.-Israel Treaty, the maximum Israeli withholding tax on dividends is 25%. Dividends of an Israeli company derived from income of an Approved Enterprise are subject to a 15% withholding tax under Israeli law. The U.S.-Israel Tax Treaty further provides for a 12.5% Israeli dividend withholding tax on dividends paid to a United States corporation owning 10% or more of an Israeli company's voting stock for, in general, the current and preceding tax years of the Israeli company provided such United States corporation meets certain limitations concerning the amount of its dividend and interest income. The lower 12.5% rate applies only on dividends from income not derived from an Approved Enterprise in the applicable period and does not apply if the company has certain amounts(25%) of passive income. See "—Capital Gains and Income Taxes Applicable to Non-Israeli Shareholders."
U.S. Federal Income Tax Considerations
The following is a summary of certain material U.S. Federal income tax consequences that apply to U.S. Holdersholders who hold ADSs as capital assets.assets for tax purposes. This summary is based on U.S. Federal income tax laws, regulations, rulings and decisions in effect as of the date of this annual report, all of which are subject to change at any time, possibly with retroactive effect. This summary does not address all tax considerations that may be relevant with respect to an investment in ADSs.
This summary does not account foraddress tax considerations applicable to a holder of an ADS that may be subject to special tax rules including, without limitation, the specific circumstances of any particular investor such asfollowing:
•broker-dealers;— dealers or traders in securities, currencies or notional principal contracts; — financial institutions; •financial institutions;— insurance companies; — real estate investment trusts; •certain insurance companies;— banks; — investors subject to the alternative minimum tax; •investors liable for alternative minimum tax;— tax-exempt organizations; — regulated investment companies; •tax-exempt organizations;— investors that actually or constructively own 10 percent or more of our voting shares; — investors that will hold the ADSs as part of a hedging or conversion transaction or as a position in a straddle or a part of a synthetic security or other integrated transaction for U.S. Federal income tax purposes; •investors that actually or constructively own 10 percent or more of our voting shares;— investors that are treated as partnerships or other pass through entities for U.S. Federal income tax purposes and persons who hold the ADSs through partnerships or other pass through entities; and — investors whose functional currency is not the U.S. dollar. •investors holding ADSs as part of a straddle or a hedging or conversion transaction; and•investors that are treated as partnerships or other pass through entities for U.S. federal income tax purposes.
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This summary does not address the effect of any U.S. Federal taxation other than U.S. Federal income taxation. In addition, this summary does not include any discussion of state, local or foreign taxation.taxation or the indirect effects on the holders of equity interests in a holder of an ADS.
You are urged to consult your tax advisors regarding the foreign and United StatesU.S. Federal, state and local tax considerationsconsequences of an investment in ADSs.
For purposes of this summary, a U.S. Holder is:
•an individual who“U.S. holder” is acitizen or,beneficial owner of ADSs that is, for U.S. Federal income taxpurposes,purposes:— an individual who is a citizen or a resident of the United States; — a corporation or other entity taxable as a corporation created or organized in or under the laws of the United States or any political subdivision thereof; •a corporation or other entity taxable as a corporation created or organized in or under the laws of the United States or any political subdivision thereof;•— an estate whose income is subject to U.S. Federal income tax regardless of its source; or — a trust if: (a) a court within the United States is able to exercise primary supervision over administration of the trust; and (b) one or more United States persons have the authority to control all substantial decisions of the trust. For purposes of this section, a “non-U.S. holder” is any holder who is not a U.S. holder
In general, if you hold ADSs, you will be treated as the holder of the underlying shares represented by those ADSs for U.S. Federal income tax
regardlesspurposes. Accordingly, no gain or loss will be recognized if you exchange ADSs for the underlying shares represented by those ADSs.The U.S. Treasury has expressed concerns that parties to whom ADSs are released may be taking actions that are inconsistent with the claiming of
its source; or•a trust if:
(a) a court withinforeign tax credits for U.S. holders of ADSs. Such actions would also be inconsistent with the United States is able to exercise primary supervision over administrationclaiming of the trust; and
(b) one or more United States persons havereduced rate of tax, described below, applicable to dividends received by certain non-corporate U.S. holders. Accordingly, the authority to control all substantial decisionsanalysis of the trust.creditability of Israeli taxes and the availability of the reduced tax rate for dividends received by certain non-corporate U.S. holders, each described below, could be affected by actions taken by parties to whom the ADSs are released.
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U.S. Taxation of DividendsADSs
Distributions
Subject to the discussion below under "passive foreign investment companies,"“Passive Foreign Investment Companies” below, the gross amount of any distributions that you receive with respect to ADSs,distribution, including the amount of any Israeli taxes withheld from these distributions, actually or constructively received by a U.S. holder with respect to ADSs will constitute dividends forbe taxable to the U.S. Federal income tax purposes,holder as a dividend to the extent of our current and accumulated earnings and profits as determined forunder U.S. Federal income tax principles. YouThe U.S. holder will not be eligible for any dividends received deduction in respect of the dividend otherwise allowable to corporations. Distributions in excess of earnings and profits will be requirednon-taxable to include this amountthe U.S. holder to the extent of, dividendsand will be applied against and reduce, the U.S. holder’s adjusted tax basis in gross income as ordinary income on the date such dividend is actually or constructively received.ADSs. Distributions in excess of earnings and profits and such adjusted tax basis will generally be taxable to the U.S. holder as capital gain from the sale or exchange of property. We do not maintain calculations of our earnings and profits under U.S. Federal income tax principles. If we do not report to a U.S. holder the portion of a distribution that exceeds earnings and profits, the distribution will generally be taxable as a dividend even if that distribution would otherwise be treated as a non-taxable return of capital toor as capital gain under the extentrules described above. The amount of your tax basis in the ADSs and, to the extent in excessany distribution of your tax basis,property other than cash will be treatedthe fair market value of that property on the date of distribution.
Under the Jobs and Growth Tax Relief Reconciliation Act of 2003 (the “2003 Act”) enacted on May 28, 2003, as capital gain. See "—Dispositionsamended by the Tax Increase Prevention and Reconciliation Act of ADSs" below2005, enacted on May 17, 2006, certain dividends received by non-corporate U.S. holders after December 31, 2002, will be subject to a maximum income tax rate of 15%. This reduced income tax rate is only applicable to dividends paid by a “qualified corporation” that is not a “passive foreign investment company” and only with respect to shares held by a qualified U.S. holder (i.e., a non-corporate holder) for a minimum holding period (generally 61 days during the 121-day period beginning 60 days before the ex-dividend date). We should be considered a qualified corporation (see “Passive Foreign Investment Companies” below). Accordingly, dividends paid by us to individual U.S. holders on shares held for the discussion on the taxation of capital gains. Dividends generally will not qualifyminimum holding period should be eligible for the dividends-received deduction availablereduced income tax rate. The reduced tax rate for qualified dividends is scheduled to corporations.expire on December 31, 2010, unless further extended by Congress.
Dividends that we payThe amount of any distribution paid in NIS,a currency other than U.S. dollars (a “foreign currency”) including the amount of any Israeli taxes withheld from these dividends,withholding tax thereon, will be included asin the gross income to you inof a U.S. holder in an amount equal to the U.S. dollar amountvalue of the foreign currencies calculated by reference to the exchange rate in effect on the day such dividendsdate of receipt, regardless of whether the foreign currencies are distributed. If you convert dividends paid in NISconverted into U.S. Dollarsdollars. If the foreign currencies are converted into U.S. dollars on the day the dividends are distributed, youdate of receipt, a U.S. holder generally should not be required to recognize foreign currency gain or loss within respect of the dividend. If the foreign currencies received in the distribution are not converted into U.S. dollars on the date of receipt, a U.S. holder will have a basis in the foreign currencies equal to such conversion.its U.S. dollar value on the date of receipt. Any gain or loss resulting fromon a subsequent exchangeconversion or other disposition of such NIS generallythe foreign currencies will be treated as U.S. source ordinary income or loss.
Dividends received by a U.S. holder with respect to ADSs will be treated as foreign source income for the purposes of calculating that holder’s foreign tax credit limitation. Subject to certain conditions and limitations, youany Israeli taxes withheld on dividends may elect to claimbe deducted from taxable income or credited against a credit against yourU.S. holder’s U.S. Federal income tax liabilityliability. The limitation on foreign taxes eligible for Israeli tax withheld from dividends received in respect of the ADSs. Dividends generally will be treated as foreign-source passive income or financial services income for United StatesU.S. foreign tax credit purposes.is calculated separately with respect to specific classes of income. The rules relating to the determination of the foreign tax creditcredits and the timing thereof are complex, and youcomplex. U.S. holders should consult your personaltheir own tax advisors to determine whether and to what extent you would be entitled to this credit. Alternatively, you may elect to claim a U.S. tax deduction, insteadregarding the availability of a foreign tax credit under their particular situation. Under the 2003 Act, the amount of the qualified dividend income paid by us to a U.S. holder that is subject to the reduced dividend income tax rate and that is taken into account for purposes of calculating the U.S. holder’s U.S. foreign tax credit limitation must be reduced by the “rate differential portion” of such Israelidividend. Each qualified U.S. holder is urged to consult its own tax but only for a year in which you elect to do so with respect to all foreign income taxes.advisor regarding the possible applicability of the reduced rate under the 2003 Act and the related restrictions and special rules.
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DispositionsSale or Other Disposition of ADSs
If you sella U.S. holder sells or otherwise disposedisposes of yourits ADSs, you will recognize gain or loss will be recognized for U.S. Federal income tax purposes in an amount equal to the difference between the amount realized on the sale or other disposition and yoursuch holder’s adjusted tax basis in yourthe ADSs. Subject to the discussion below under the heading "—Passive“Passive Foreign Investment Companies,"” such gain or loss generally will be capital gain or loss and will be long-term capital gain or loss if youthe holder had held the ADSs for more than one year at the time of the sale or other disposition. Long-term capital gains realized by individual U.S. Holdersholders generally are subject to a lower marginal U.S. federalFederal income tax rate than ordinary income. Under
most circumstances, any gain that you recognizea holder recognizes on the sale or other disposition of ADSs will be U.S.-sourceU.S. source for purposes of the foreign tax credit limitation; and losses recognized will be allocated against U.S. source income.
If a U.S. holder receives foreign currency upon a sale or exchange of ADSs, gain or loss, if any, recognized on the subsequent sale, conversion or disposition of such foreign currency will be ordinary income or loss, and will generally be income or loss from sources within the United States for foreign tax credit limitation purposes. However, if such foreign currency is converted into U.S. dollars on the date received by the U.S. holder, the U.S. holder generally should not be required to recognize any gain or loss on such conversion.
Passive Foreign Investment Companies
For U.S. Federal income tax purposes, we will be considered a passive foreign investment company or PFIC,(“PFIC”) for any taxable year in which either 75% or more of our gross income is passive income, or at least 50% of the average value of all of our assets for the taxable year produce or are held for the production of passive income. For this purpose, passive income includes dividends, interest, royalties, rents, annuities and the excess of gain over losses from the disposition of assets which produce passive income. If we were determined to be a PFIC for U.S. Federal income tax purposes, highly complex rules would apply to U.S. Holdersholders owning ADSs. Accordingly, youU.S. holders are urged to consult yourtheir own tax advisors regarding the application of such rules.
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If we are treated as a PFIC for any taxable year,
•you would be required to allocate income recognized upon receiving certain dividends or gain recognized upon the disposition of ADSs ratably over your— a U.S. holder would be required to allocate income recognized upon receiving certain dividends or gain recognized upon the disposition of ADSs ratably over its holding period for such ADSs, — the amount allocated to each year during which we are considered a PFIC other than the year of the dividend payment or disposition would be subject to tax at the highest individual or corporate tax rate, as the case may be, and an interest charge would be imposed with respect to the resulting tax liability allocated to each such year, •the amount allocated to each year during which we are considered a PFIC other than the year of the dividend payment or disposition would be subject to tax at the highest individual or corporate tax rate, as the case may be, and an interest charge would be imposed with respect to the resulting tax liability allocated to each such year,— gain recognized upon the disposition of ADSs would be taxable as ordinary income, and — a U.S. holder would be required to make an annual return on IRS Form 8621 regarding distributions received and gain realized with respect to ADSs. •gain recognized upon the disposition of ADSs would be taxable as ordinary income and•you would be required to make an annual return on IRS Form 8621 regarding distributions received with respect to ADSs and any gain realized on your ADSs.
One method to avoid the aforementioned treatment is for a U.S. holder to make an election to treat us as a qualified electing fund. A U.S. holder may make a qualified electing fund election only if we furnish the U.S. holder with certain tax information and we do not presently intend to prepare or provide this information. Alternatively, another method to avoid the aforementioned treatment is for a U.S. holder to make a timely mark-to-market election in respect of yourits ADSs. If you electa U.S. holder elects to mark-to-market yourits ADSs, you will generally include in income any excess of the fair market value of the ADSs at the close of each tax year over yourthe adjusted basis in the ADSs.such ADSs will generally be included in income. If the fair market value of the ADSs had depreciated below yourthe adjusted basis at the close of the tax year, youthe U.S. holder may generally deduct the excess of the adjusted basis of the ADSs over its fair market value at that time. However, such deductions generally would be limited to the net mark-to-market gains, if any, that youwere included in income by such holder with respect to ADSs in prior years. Income recognized and deductions allowed under the mark-to-market provisions, as well as any gain or loss on the disposition of ADSs with respect to which the mark-to-market election is made, is treated as ordinary income or loss.
Based on our estimated gross income, the average value of our gross assets and activities for the year 2003,nature of our business, we do not believe that we were not a PFIC for that year, nor do we expect to becomewill be classified as a PFIC in the foreseeable future. However,current taxable year. Our status in any taxable year will depend on our assets and activities in each year and because this is a factual determination made annually at the end of each taxable year, there can be no assurancesassurance that we will not be considered a PFIC for any future taxable year. If we were treated as a PFIC forin any year during which a U.S. holder owns ADSs, certain adverse tax consequences could apply, as described above. Given our current business plans, however, we do not expect that year or any taxable year. If we are or becomewill be classified as a PFIC for any taxable year included in your holding period, we generally will remain a PFIC for all subsequent taxable years with respect to your holding of our ADSs.future years.
You are urged to consult your tax advisor regarding the possibility of us being classified as a PFIC and the potential tax consequences arising from the ownership and disposition (directly or indirectly) of an interest in a PFIC.
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Backup Withholding and Information Reporting
Payments of dividends with respect to ADSs and the proceeds from the sale, retirement, or other disposition of ADSs made by a U.S. paying agent or other U.S. intermediary will be reported to the IRS and to the U.S. holder as may be required under applicable U.S. Treasury regulations. We, or an agent, a broker, or any paying agent, as the case may be, may be required to withhold tax, currently at the rate of 28% (the backup withholding tax), if a non-corporate U.S. holder that is not otherwise exempt fails to provide an accurate taxpayer identification number and comply with other IRS requirements concerning information reporting. Certain U.S. holders (including, among others, corporations and tax-exempt organizations) are not subject to backup withholding. Backup withholding is not an additional tax. Any amount of backup withholding withheld may be used as a credit against your U.S. Federal income tax liability provided that the required information is furnished to the IRS. U.S. holders should consult their tax advisors as to their qualification for exemption from backup withholding and the procedure for obtaining an exemption.
U.S. Federal Income Tax Consequences to Non-U.S. Holders
Sale, Exchange or Retirement of Securities
If you are a non-U.S. holder and you sell, exchange or redeem ADSs, you will generally not be subject to U.S. Federal income tax on any gain, unless one of the following applies:
| — | the gain is connected with a trade or business that you conduct in the United States through an office or other fixed place of business, or |
| — | you are an individual, you are present in the United States for at least 183 days during the year in which you dispose of the ADSs, and certain other conditions are satisfied. |
Backup Withholding and Information Reporting
Payments in respectUnited States rules concerning information reporting and backup withholding are described above. These rules apply to non-U.S. holders as follows:
Information reporting and backup withholding may apply if you use the U.S. office of ADSsa broker or agent, and information reporting (but not backup withholding) may apply if you use the foreign office of a broker or agent that has certain connections to the United States. You may be subjectrequired to comply with applicable certification procedures to establish that you are not a U.S. holder in order to avoid the application of such information reporting to the U.S. Internal Revenue Service and to U.S. backup withholding tax. Backuprequirements. You should consult your tax advisor concerning the application of the information reporting and backup withholding will not apply, however, if you furnish a correct taxpayer identification numberrules.
Non-U.S. holders are urged to consult legal and make any other required certification or are
otherwise exempt from backup withholding. Generally, you will provide such certification on Form W-9 (Request for Taxpayer Identification Numbertax advisors in the countries of their citizenship, residence and Certification).domicile to determine the possible tax consequences of holding and selling ADSs under the laws of their respective jurisdictions in light of their own particular circumstances.
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Documents on Display
We are subject to certain of the information reporting requirements of the Securities and Exchange Act of 1934, as amended. We, as a "foreign“foreign private issuer"issuer” are exempt from the rules and regulations under the Securities Exchange Act prescribing the furnishing and content of proxy statements, and our officers, directors and principal shareholders are exempt from the reporting and "short-swing"“short-swing” profit recovery provisions contained in Section 16 of the Securities Exchange Act, with respect to their purchase and sale of our shares. In addition, we are not required to file reports and financial statements with the Securities and Exchange CommissionSEC as frequently or as promptly as U.S. companies whose securities are registered under the Securities Exchange Act. However, we will file with the Securities and Exchange CommissionNASDAQ rules generally require that companies send an annual report to shareholders prior to the annual general meeting. We have an exception under the NASDAQ rules and follow the generally accepted business practice for companies in Israel. Specifically, we file annual reports on Form 20-F, containingwhich contain financial statements audited by an independent accounting firm.firm, electronically with the SEC and post a copy on our website. We will also furnish to the SEC quarterly reports on Form 6-K containing unaudited financial information after the end of each of the first three quarters.
You may read and copy any document we file with the SEC at its public reference facilities at, 450 Fifth100 F Street, N.W.N.E., Washington, D.C. 20549 and at the SEC'sSEC’s regional offices at 500 West Madison Street, Suite 1400, Chicago, IL 60661-2511. You may also obtain copies of the documents at prescribed rates by writing to the Public Reference Section of the SEC at 450 Fifth100 F Street, N.W.N.E., Washington, D.C. 20549. The SEC also maintains a web site that contains reports, proxy and information statements and other information regarding registrants that file electronically with the SEC. The address of this web site ishttp://www.sec.gov.www.sec.gov. Please call the SEC at 1-800-SEC-0330 for further information on the operation of the public reference facilities. In addition, our ADSs are quoted on the Nasdaq StockNASDAQ Global Select Market, so our reports and other information can be inspected at the offices of the National Association of Securities Dealers, Inc. at 1735 K Street, N.W., Washington, D.C. 20006.
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| Item 11. | Quantitative and Qualitative Disclosures About Market Risk. |
General
Market risks relating to our operations result primarily from weak economic conditions in the markets in which we sell our products and changes in interest rates and exchange rates. To manage the volatility related to the latter exposure, we may enter into various derivative transactions. Our objective is to reduce, where it is deemed appropriate to do so, fluctuations in earnings and cash flows associated with changes in currency exchange rates. It is our policy and practice to use derivative financial instruments only to manage exposures. We do not use financial instruments for trading purposes and are not a party to any leveraged derivative.
Foreign Currency Risk.We conduct our business primarily in U.S. dollars but also in the currencies of the United Kingdom, Canada, the European Union and Israel as well as other currencies. Thus, we are exposed to foreign exchange movements, primarily in UK, European and Israel currencies. We monitor foreign currency exposure and, from time to time, may enter intouse various contractsinstruments to preserve the value of sales transactions and commitments.commitments, however, this cannot assure our protection against risks of currency fluctuations. For more information regarding foreign currency related risks, please refer to “Risks relating to Israel”, on page 18.
Interest Rate Risk.Risk. We invest in investment-grade U.S. corporate bonds and dollar deposits with FDIC-insured US banks. At least 75%80% of our securities investments are in corporate and US government agency bonds. Since these investments carry fixed interest rates and since our policy and practice is to hold these investments to maturity, interest income over the holding period is not sensitive to changes in interest rates. Up to 25%20% of our investment portfolio may be made in investment grade Callable Range Accrual Notes whose principal is guaranteed. As of December 31, 2003, 19%2006, 3.9% of our investment portfolio was in such Notes. The Notes are subject to interest rate, liquidity and price risks. Since our policy is to hold these investments to maturity or until called, the interest income from these notes will not be effected by changes in their market value or to liquidity risk. However, a significant increase in prevailing interest rates may effect whether or not interest income is received for a particular period.
Item 12. Description As of Securities Other than Equity Securities.
December 31 2006, 9% of our investment portfolio is invested in auction rate securities. Because our policy is to hold these investments until their interest reset date, we face potential capital losses if interest in the markets rises dramatically during the holding period (up to 28 days).
Not Applicable.Other risks and uncertainties that could affect actual results and outcomes are described in Item 3, “Key Information–Risk Factors.”
Item 12. Description of Securities Other than Equity Securities. PART II
Item 13. Defaults, Dividend Arrearages and Delinquencies.
Not Applicable.
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PART II
| Item 13. | Defaults, Dividend Arrearages and Delinquencies. |
None.
| Item 14. | Material Modifications to the Rights of Security Holders and Use of Proceeds. |
Not Applicable.None.
| Item 15. | Controls and Procedures. |
Item 15. Disclosure Controls and Procedures.
Procedures
An evaluation was performed under the supervision and with the participation NICE'sof NICE’s management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the NICE'sNICE’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities and Exchange Act of 1934, as amended) as of the end of the period covered by this report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that theseNICE’s disclosure controls and procedures were effective. There has been no changeeffective as of such date.
Management’s Annual Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over our financial reporting, as such term is defined in NICE'sRule 13a-15(f) under the Securities Exchange Act. Our internal control over financial reporting system was designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements and even when determined to be effective can only provide reasonable assurance with respect to financial statements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Our management assessed our internal control over financial reporting as of December 31, 2006. Our management based its assessment on criteria established in Internal Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, our management has concluded that, as of December 31, 2006, our internal control over financial reporting is effective.
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Our management has excluded IEX Corporation from its assessment of internal control over financial reporting as of December 31, 2006, because ownership was acquired by us during 2006. IEX is included in the 2006 consolidated financial statements of the company since July 7, 2006 and constitutes approximately 29% of our consolidated total assets and approximately 5% of our total revenues, as of, and for the year ended, December 31, 2006.
Attestation Report of the Independent Registered Public Accounting Firm
Our independent registered public accounting firm, Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global, audited management’s assessment and independently assessed the effectiveness of the company’s internal control over financial reporting. Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global, has issued an attestation report concurring with management’s assessment, which is included under Item 18 on page F-3, F-4 of this annual report.
Changes in Internal Control Over Financial Reporting
There were no changes in our internal control over financial reporting that occurred during the period covered by this annual report that hashave materially affected, or isthat are reasonably likely to materially affect, the NICE'sour internal control over financial reporting.
Item 16A. Audit Committee Financial Expert. Item 16. [Reserved]
Item 16A. Audit Committee Financial Expert.
Our board of directors has determined that Dan Falk meets the definition of an audit committee financial expert, as defined in Item 401 of Regulation S-K.S-K, and is independent under the applicable regulations.
Item 16B. Code of Ethics. Item 16B. Code of Ethics.
We have adopted a Code of Ethics for executive and financial officers, that also applies to all of our employees. The Code of Ethics is publicly available on our website at www.nice.com. Written copies are available upon request. If we make any substantive amendments to the Code of Ethics or grant any waiverswaiver from a provision of this code to our chief executive officer, principal financial officer or corporate controller, we will disclose the nature of such amendment or waiver on our website.
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| Item 16C. | Principal Accountant Fees and Services. |
Fees Paid to Independent Auditors
The following table sets forth,Fees billed or expected to be billed by Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global, and other members of Ernst & Young Global for professional services for each of the last two fiscal years indicated, the fees paid to our independent auditors and the percentage of each of the fees out of the total amount paid to the auditors.were as follows:
| | Year Ended December 31, | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | |||||||||
| Services Rendered | |||||||||||
| Fees | Percentages | Fees | Percentages | ||||||||
| Audit(1) | $ | 531,000 | 72.9 | % | $ | 557,000 | 79.6 | % | |||
| Audit-related(2) | — | — | — | — | |||||||
| Tax(3) | 69.000 | 9.5 | 79,000 | 11.3 | |||||||
| Other(4) | 128,000 | 17.6 | 64,000 | 9.1 | |||||||
| Total | $ | 728,000 | 100.0 | % | $ | 700,000 | 100.0 | % | |||
| Services Rendered | 2005 Fees | 2006 Fees | ||||||
|---|---|---|---|---|---|---|---|---|
| Audit (1) | $ | 620,000 | $ | 921,000 | ||||
| Audit-related (2) | 224,000 | 219,000 | ||||||
| Tax (3) | 112,000 | 410,000 | ||||||
| Total | $ | 956,000 | $ | 1,550,000 | ||||
(1)Audit fees consist of services that would normally be provided in connection with statutory and regulatory filings or engagements, including services that generally only the independent accountant can reasonably provide.
| (1) | Audit fees are for audit services for each of the years shown in this table, including fees associated with the annual audit for 2006 (including audit in accordance with section 404 of the Sarbanes-Oxley act) and certain procedures regarding our quarterly financial results submitted on Form 6-K, consultations on various accounting issues and performance of local statutory audits. |
(2)Audit-related fees relate to assurance and associated services that traditionally are performed by the independent auditor, including: accounting consultation and consultation concerning financial accounting and reporting standards.(2) Audit-related fees relate to assurance and associated services that traditionally are performed by the independent auditor, including: accounting consultation and consultation concerning financial accounting, reporting standards and government approvals and due diligence investigations. (3) Tax fees are for professional services rendered by our auditors for tax compliance, tax advice on actual or contemplated transactions, tax consulting associated with international transfer prices and employee benefits. (3)Tax fees relate to tax compliance, planning, and advice.(4)Other fees include services related to Transfer price study, the TCS acquisition, PFIC analysis and Israeli Government approvals in various matters.
Policies and Procedures
Our Audit Committee has adopted a policy and procedures for the approvalpre-approval of audit and non-audit services rendered by our independentexternal auditors Kost, Forer, Gabbay & Kasierer, a member of– Ernst & Young Global.Young. The policy, generally requireswhich is designed to assure that such services do not impair the Audit Committee's approval of the scope of the engagementindependence of our independent auditor orauditors, requires pre-approval from the audit committee on an individual basis.annual basis for the various audit and non-audit services that may be performed by our auditors. If a type of service, that is to be provided by our auditors, has not received such general pre-approval, it will require specific pre-approval by our audit committee. Any proposed services exceeding pre-approved cost levels or budgeted amounts will also require specific pre-approval by our audit committee. The policy prohibits retention of the independent auditors to perform the prohibited non-audit functions defined in Section 201 of the Sarbanes-Oxley Act of 2002 or the rules of the SEC, and also considers whether proposed services are compatible with the independence of the public auditors.
Item 16D. Exemptions from the Listing Standards for Audit Committees. Item 16D. Exemptions from the Listing Standards for Audit Committees.
Not applicable.
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| Item 16E. | Purchases of Equity Securities by the Issuer and Affiliated Purchasers. |
Issuer Purchase of Equity Securities
In the year 2003,2006, neither we did not engage in the purchasing ofnor our affiliates purchased any of our own stock.shares.
PART III
Item 17. Financial Statements.Item 17. Financial Statements.
Not Applicable.
Item 18. Financial Statements. Item 18. Financial Statements.
See pages F-1 through F-37, incorporated herein by reference.F-51 of this annual report attached hereto.
122
| Item 19. | Exhibits. |
| Exhibit No. | Description |
| Amended and Restated Memorandum of Association, |
Amended and Restated Articles of Association, |
Form of Share Certificate (filed as Exhibit 4.1 to Amendment No. 1 to NICE-Systems Ltd.'s Registration Statement on Form F-1 (Registration No. 333-99640) filed with the Commission on December 29, 1995, and incorporated herein by reference). |
Form of Deposit Agreement including Form of ADR Certificate (filed as Exhibit A to NICE-Systems Ltd.'s Registration Statement on Form F-6 (Registration No. 333-13518) filed with the Commission on May 17, 2001, and incorporated herein by reference). |
Manufacturing Outsourcing Agreement | ||
| 4.8 | Amendment No. 1, dated as of May 31, 2005, to the Asset Purchase and Sale Agreement, dated as of April 11, 2005, between Dictaphone Corporation and NICE Systems Inc. (filed as Exhibit 4.9 to NICE-Systems Ltd.'s Annual Report on Form 20-F filed with the Commission on June 29, 2005, and incorporated herein by reference). |
| 4.9 | Share Purchase Agreement, dated as of November 17, 2005, between certain shareholders of FAST Video Security AG and NICE-Systems Ltd. (filed as Exhibit 4.9 to NICE-Systems Ltd.'s Annual Report on Form 20-F filed with the Commission on May 17, 2006, and incorporated herein by reference). |
| 4.10 | Share Purchase Agreement, dated as of April 27, 2006, between IEX Corporation and NICE-Systems Ltd. (filed as Exhibit 4.10 to NICE-Systems Ltd.'s Annual Report on Form 20-F filed with the Commission on May 17, 2006, and incorporated herein by reference). |
| 4.11 | Amendment No. 2, dated as of March 27, 2006, to the Asset Purchase and Sale Agreement, dated as of April 11, 2005, between DictaphoneCorporation and NICE-Systems Inc. (filed as Exhibit 4.11 to NICE-Systems Ltd.'s Annual Report on Form 20-F filed with the Commission on May 17, 2006, and incorporated herein by reference). |
| 8.1 | List of significant |
10.1 | Consent of Kost, Forer, Gabbay & Kasierer, a member of Ernst & Young Global. |
12.1 | Certification by |
123
12.2 | Certification by |
13.1 | Certification by |
13.2 | Certification by |
124
*Previously Filed
NICE SYSTEMS LTD. AND SUBSIDIARIES
CONSOLIDATED FINANCIAL STATEMENTS
AS OF DECEMBER 31, 2003
2006
IN U.S. DOLLARS
INDEX
| Page | ||
|---|---|---|
| F-2 - F-4 | ||
Consolidated Balance Sheets | F-5 - F-6 | |
Consolidated Statements of | F-7 | |
Statements of Changes in Shareholders' Equity | F-8 | |
Consolidated Statements of Cash Flows | F-9 - F-12 | |
Notes to Consolidated Financial Statements |
 | n | Kost Forer Gabbay & Kasierer | n | Phone: 972-3-6232525 |
| 3 Aminadav St. Tel-Aviv 67067, Israel | Fax: 972-3-5622555 |
REPORT OF INDEPENDENT AUDITORS
REGISTERED PUBLIC ACCOUNTING FIRM
To the Shareholders and Board of
Directors of
NICE Systems Ltd.
SYSTEMS LTD.
We have audited the accompanying consolidated balance sheets of NICE Systems Ltd. ("the Company") and subsidiaries (“the Company”) as of December 31, 20022005 and 2003,2006, and the related consolidated statements of operations, changes in shareholders'income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2003.2006. These financial statements are the responsibility of the Company'sCompany’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
We conducted our audits in accordance with auditingthe standards generally accepted inof the United States.Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above, present fairly, in all material respects, the consolidated financial position of the Company and subsidiaries as of December 31, 20022005 and 2003,2006, and the consolidated results of their operations and cash flows for each of the three years in the period ended December 31, 2003,2006, in conformity with accounting principles generally accepted in the United States.
As discussed in Note 2l2 to the consolidated financial statements, in 2006 the Company adopted Statement of Financial Accounting Standards Board No. 142 "Goodwill123 (revised 2004) “Share-Based Payment”.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the effectiveness of the Company’s internal control over financial reporting as of December 31, 2006, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and Other Intangible Assets" effective January 1, 2002.our report dated June 12, 2007 expressed an unqualified opinion thereon.
| Tel-Aviv, Israel | /s/ KOST, FORER, GABBAY & KASIERER ——————————————————— KOST FORER GABBAY & KASIERER | |||
| June 12, 2007 | A Member of Ernst & Young Global |
- F - 2 -
| n | Kost Forer Gabbay & Kasierer | n | Phone: 972-3-6232525 |
| 3 Aminadav St. Tel-Aviv 67067, Israel | Fax: 972-3-5622555 |
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Shareholders and Board of Directors of
NICE SYSTEMS LTD. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
U.S. dollars
We have audited management’s assessment, which is contained in thousandsPart II, Item 15 of this annual report on form 20-F under the heading “Management’s Annual Report on Internal Control Over Financial Reporting”, that NICE Systems Ltd. (“the Company”) maintained effective internal control over financial reporting as of December 31, 2006, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“the COSO criteria”). The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting. Our responsibility is to express an opinion on management’s assessment and an opinion on the effectiveness of the Company’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, evaluating management’s assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
As indicated in Part II, Item 15 of this annual report on form 20-F under the heading “Management’s Annual Report on Internal Control Over Financial Reporting”, management’s assessment of and conclusion on the effectiveness of internal control over financial reporting did not include the internal control over financial reporting of IEX corporation Inc (“IEX”) because it was acquired during 2006. IEX is included in the 2006 consolidated financial statements of the Company since July 7, 2006 and constituted approximately 29% of total assets as of December 31, 2006 and 5% of total revenues for the year then ended. Our audit of internal control over financial reporting of the Company also did not include an evaluation of the internal control over financial reporting of IEX.
- F - 3 -
| n | Kost Forer Gabbay & Kasierer | n | Phone: 972-3-6232525 |
| 3 Aminadav St. Tel-Aviv 67067, Israel | Fax: 972-3-5622555 |
In our opinion, management’s assessment that the Company maintained effective internal control over financial reporting as of December 31, 2006, is fairly stated, in all material respects, based on the COSO criteria. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2006, based on the COSO criteria.
| | December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | |||||
| ASSETS | |||||||
| CURRENT ASSETS: | |||||||
| Cash and cash equivalents | $ | 19,281 | $ | 29,859 | |||
| Short-term bank deposits | 208 | 189 | |||||
| Marketable securities | 33,853 | 17,187 | |||||
| Trade receivables (net of allowance for doubtful accounts of $6,010 and $2,284 in 2002 and 2003, respectively) | 48,402 | 45,973 | |||||
| Other receivables and prepaid expenses | 8,162 | 7,366 | |||||
| Related party receivables | 12,804 | 4,013 | |||||
| Inventories | 13,480 | 12,634 | |||||
| Assets of discontinued operation | 6,053 | 3,945 | |||||
| Totalcurrent assets | 142,243 | 121,166 | |||||
| LONG-TERM INVESTMENTS: | |||||||
| Long-term marketable securities | 15,247 | 60,034 | |||||
| Investment in affiliates | 1,200 | 1,200 | |||||
| Severance pay fund | 4,946 | 6,155 | |||||
| Long-term receivables and prepaid expenses | 888 | 729 | |||||
| Totallong-term investments | 22,281 | 68,118 | |||||
| PROPERTY AND EQUIPMENT, NET | 23,864 | 18,627 | |||||
| OTHER INTANGIBLE ASSETS, NET | 20,483 | 16,193 | |||||
| GOODWILL | 27,417 | 25,311 | |||||
| Totalassets | $ | 236,288 | $ | 249,415 | |||
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of the Company and its subsidiaries as of December 31, 2005 and 2006, and the related consolidated statements of income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2006 and our report dated June 12, 2007 expressed an unqualified opinion thereon.
| Tel-Aviv, Israel | /s/ KOST, FORER, GABBAY & KASIERER ——————————————————— KOST FORER GABBAY & KASIERER |
| June 12, 2007 | A Member of Ernst & Young Global |
- F - 4 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| CONSOLIDATED BALANCE SHEETS |
| U.S. dollars in thousands (except share and per share data) |
| December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | |||||||
| ASSETS | ||||||||
| CURRENT ASSETS: | ||||||||
| Cash and cash equivalents | $ | 254,956 | $ | 67,365 | ||||
| Short-term bank deposits | 102 | 130 | ||||||
| Marketable securities | 36,159 | 92,859 | ||||||
| Trade receivables (net of allowance for doubtful accounts | ||||||||
| of $ 2,214 and $ 1,951 at December 31, 2005 and 2006, respectively) | 66,153 | 81,312 | ||||||
| Other receivables and prepaid expenses | 9,544 | 11,399 | ||||||
| Inventories | 23,172 | 18,619 | ||||||
| Deferred tax assets | 3,360 | 14,478 | ||||||
| Total current assets | 393,446 | 286,162 | ||||||
| LONG-TERM ASSETS: | ||||||||
| Marketable securities | 120,342 | 135,810 | ||||||
| Investment in affiliates | 1,200 | 1,200 | ||||||
| Severance pay fund | 7,907 | 9,998 | ||||||
| Other receivables and prepaid expenses | 648 | 832 | ||||||
| Deferred tax assets | 4,976 | 2,917 | ||||||
| Property and equipment, net | 14,888 | 15,813 | ||||||
| Other intangible assets, net | 23,990 | 111,182 | ||||||
| Goodwill | 49,853 | 220,430 | ||||||
| Total long-term assets | 223,804 | 498,182 | ||||||
| Total assets | $ | 617,250 | $ | 784,344 | ||||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 5 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| CONSOLIDATED BALANCE SHEETS |
| U.S. dollars in thousands (except share and per share data) |
December 31, 2005 2006 LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES: Trade payables $ 18,194 $ 22,845 Accrued expenses and other liabilities 100,544 146,990 Total current liabilities 118,738 169,835 LONG-TERM LIABILITIES: Accrued severance pay 8,901 11,743 Deferred tax liabilities 2,493 33,130 Other long-term liabilities 77 62 Total long-term liabilities 11,471 44,935 COMMITMENTS AND CONTINGENT LIABILITIES SHAREHOLDERS' EQUITY: Share capital- Ordinary shares of NIS 1 par value: Authorized: 75,000,000 and 125,000,000 at December 31, 2005 and 2006, respectively; Issued and outstanding:
48,275,286 and 51,091,512 shares
at December 31, 2005 and 2006, respectively; 6,772 12,754 Additional paid-in capital 473,203 522,866 Accumulated other comprehensive income 2,996 7,483 Retained earnings 4,070 26,471 Total shareholders' equity 487,041 569,574 Total liabilities and shareholders' equity $ 617,250 $ 784,344 NICE SYSTEMS LTD. AND SUBSIDIARIESCONSOLIDATED BALANCE SHEETSU.S. dollars in thousands
| | December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | ||||||||
| LIABILITIES AND SHAREHOLDERS' EQUITY | ||||||||||
| CURRENT LIABILITIES: | ||||||||||
| Short-term bank credit | $ | 24 | $ | — | ||||||
| Trade payables | 15,626 | 15,744 | ||||||||
| Accrued expenses and other liabilities | 42,805 | 47,370 | ||||||||
| Liabilities of discontinued operation | 4,205 | 1,878 | ||||||||
| Totalcurrent liabilities | 62,660 | 64,992 | ||||||||
| LONG-TERM LIABILITIES: | ||||||||||
| Accrued severance pay | 5,592 | 6,925 | ||||||||
| Other long-term liabilities | 13,500 | 667 | ||||||||
| Totallong-term liabilities | 19,092 | 7,592 | ||||||||
| COMMITMENTS AND CONTINGENT LIABILITIES | ||||||||||
SHAREHOLDERS' EQUITY: | ||||||||||
| Share capital— | ||||||||||
| Ordinary shares of NIS 1 par value: | ||||||||||
| Authorized: 50,000,000 shares as of December 31, 2002 and 2003; | ||||||||||
| Issued and outstanding: 15,704,425 and 16,748,953 shares as of December 31, 2002 and 2003, respectively | 4,908 | 5,142 | ||||||||
| Additional paid-in capital | 213,003 | 224,855 | ||||||||
| Deferred stock compensation | (12 | ) | — | |||||||
| Accumulated other comprehensive income | 782 | 3,888 | ||||||||
| Accumulated deficit | (64,145 | ) | (57,054 | ) | ||||||
| Totalshareholders' equity | 154,536 | 176,831 | ||||||||
| Totalliabilities and shareholders' equity | $ | 236,288 | $ | 249,415 | ||||||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 6 -
NICE SYSTEMS LTD. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME U.S. dollars in thousands (except per share data) NICE SYSTEMS LTD. AND SUBSIDIARIESYear ended December 31, 2004 2005 2006 Revenues: Products $ 182,616 $ 206,355 $ 261,098 Services 70,027 104,755 148,546 Total revenues 252,643 311,110 409,644 Cost of revenues: Products 64,432 67,543 84,675 Services 49,876 68,683 89,539 Total cost of revenues 114,308 136,226 174,214 Gross profit 138,335 174,884 235,430 Operating expenses: Research and development, net 24,866 30,896 44,880 Selling and marketing 61,855 72,829 95,190 General and administrative 31,269 37,742 60,463 Amortization of acquired intangibles 317 1,331 4,918 In process research and development write-off - - 12,882 Total operating expenses 118,307 142,798 218,333 Operating income 20,028 32,086 17,097 Financial income, net 3,556 5,398 13,272 Other income (expenses), net 54 (13 ) 623 Income before taxes on income 23,638 37,471 30,992 Taxes on income 2,319 902 8,591 Net income from continuing operations 21,319 36,569 22,401 Net income from discontinued operation 3,236 - - Net income $ 24,555 $ 36,569 $ 22,401 Net earnings per share: Basic: Continuing operations $ 0.61 $ 0.95 $ 0.45 Discontinued operation 0.09 - - Basic net earnings per share $ 0.70 $ 0.95 $ 0.45 Diluted: Continuing operations $ 0.57 $ 0.89 $ 0.43 Discontinued operation 0.09 - - Diluted net earnings per share $ 0.66 $ 0.89 $ 0.43 CONSOLIDATED STATEMENTS OF OPERATIONSU.S. dollars in thousands (except per share data)
| | Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||
| Revenues: | ||||||||||
| Products | $ | 99,395 | $ | 127,896 | $ | 168,055 | ||||
| Services | 14,474 | 27,445 | 56,203 | |||||||
| Total revenues | 113,869 | 155,341 | 224,258 | |||||||
| Cost of revenues: | ||||||||||
| Products | 47,781 | 55,453 | 64,231 | |||||||
| Services | 19,446 | 26,054 | 42,084 | |||||||
| Total cost of revenues | 67,227 | 81,507 | 106,315 | |||||||
| Gross profit | 46,642 | 73,834 | 117,943 | |||||||
| Operating expenses: | ||||||||||
| Research and development, net | 18,843 | 17,122 | 22,833 | |||||||
| Selling and marketing | 33,719 | 38,743 | 53,701 | |||||||
| General and administrative | 26,788 | 23,806 | 29,840 | |||||||
| Goodwill impairment | — | 28,260 | — | |||||||
| Amortization of acquired intangible assets, restructuring expenses, in-process research and development write-off, settlement of litigation and other | 17,862 | 832 | 7,082 | |||||||
| Totaloperating expenses | 97,212 | 108,763 | 113,456 | |||||||
| Operating income (loss) | (50,570 | ) | (34,929 | ) | 4,487 | |||||
| Financial income, net | 4,254 | 3,992 | 2,034 | |||||||
| Other income (expenses), net | (4,846 | ) | (4,065 | ) | 292 | |||||
| Income (loss) before taxes on income | (51,162 | ) | (35,002 | ) | 6,813 | |||||
| Taxes on income | 198 | 350 | 1,205 | |||||||
| Net income (loss) from continuing operations | (51,360 | ) | (35,352 | ) | 5,608 | |||||
| Net income from discontinued operation | 4,565 | 1,370 | 1,483 | |||||||
| Net income (loss) | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | ||
| Net earnings (loss) per share: | ||||||||||
| Basic: | ||||||||||
| Continuing operations | $ | (3.94 | ) | $ | (2.56 | ) | $ | 0.35 | ||
| Discontinued operation | 0.35 | 0.10 | 0.09 | |||||||
| Net income (loss) | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.44 | ||
| Diluted: | ||||||||||
| Continuing operations | $ | (3.94 | ) | $ | (2.56 | ) | $ | 0.33 | ||
| Discontinued operation | 0.35 | 0.10 | 0.09 | |||||||
| Net income (loss) | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.42 | ||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 7 -
NICE SYSTEMS LTD. AND SUBSIDIARIES STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY U.S. dollars in thousands NICE SYSTEMS LTD. AND SUBSIDIARIESShare
capitalAdditional
paid-in
capitalAccumulated other
comprehensive
incomeRetained earnings
(accumulated
deficit)Total comprehensive
incomeTotal
shareholders'
equity Balance as of January 1, 2004 $ 5,142 $ 224,855 $ 3,888 $ (57,054 ) $ 176,831 Issuance of shares of ESPP 31 2,234 2,265 Exercise of share options 291 17,311 17,602 Comprehensive income: Foreign currency translation adjustments - - 1,617 - $ 1,617 1,617 Unrealized gains on derivative instruments, net - - 1 - 1 1 Net income - - - 24,555 24,555 24,555 Total comprehensive income $ 26,173 Balance as of December 31, 2004 5,464 244,400 5,506 (32,499 ) 222,871 Issuance of shares upon public offering, net 1,003 201,377 - - 202,380 Issuance of shares of ESPP 37 4,285 - - 4,322 Exercise of share options 268 21,640 - - 21,908 Tax Benefit in respect of exercised options - 1,501 - - 1,501 Comprehensive income: Foreign currency translation adjustments - - (2,493 ) - $ (2,493 ) (2,493 ) Unrealized losses on derivative instruments, net - - (17 ) - (17 ) (17 ) Net income - - - 36,569 36,569 36,569 Total comprehensive income $ 34,059 Balance as of December 31, 2005 6,772 473,203 2,996 4,070 487,041 Issuance of shares of ESPP 2 227 - - 229 Exercise of share options 510 37,187 - 37,697 Stock-based compensation - 12,571 - 12,571 Adjustment to tax benefit in respect of offering expenses - (585 ) - (585 ) Excess tax benefit from share based payment arrangements - 5,733 - 5,733 Stock split effected as stock dividend 5,470 (5,470 ) - - Comprehensive income: Foreign currency translation adjustments - - 4,463 - $ 4,463 4,463 Unrealized losses on derivative instruments, net - - 24 - 24 24 Net income - - - 22,401 22,401 22,401 Total comprehensive income $ 26,888 Balance as of December 31, 2006 $ 12,754 $ 522,866 $ 7,483 $ 26,471 $ 569,574 Accumulated unrealized gains on derivative instruments $ 72 Accumulated foreign currency translation adjustments 7,411 Accumulated other comprehensive income as of December 31, 2006 $ 7,483 STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITYU.S. dollars in thousands
| | Share capital | Additional paid-in capital | Deferred stock compensation | Accumulated other comprehensive income (loss) | Accumulated deficit | Total comprehensive income (loss) | Total shareholders' equity | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Balance as of January 1, 2001 | $ | 4,313 | $ | 187,679 | $ | (47 | ) | $ | — | $ | 16,632 | $ | 208,577 | |||||||||||
| Issuance of shares of ESPP | 31 | 1,408 | — | — | — | 1,439 | ||||||||||||||||||
| Issuance of shares related to a settlement agreement in respect of SCI acquisition | 46 | 3,345 | — | — | — | 3,391 | ||||||||||||||||||
| Amortization of deferred stock compensation | — | — | 23 | — | — | 23 | ||||||||||||||||||
| Exercise of share options | 8 | 413 | — | — | — | 421 | ||||||||||||||||||
| Comprehensive loss: | ||||||||||||||||||||||||
| Unrealized losses on derivative instruments, net | — | — | — | (38 | ) | — | $ | (38 | ) | (38 | ) | |||||||||||||
| Net loss | — | — | — | — | (46,795 | ) | (46,795 | ) | (46,795 | ) | ||||||||||||||
| Total comprehensive loss | $ | (46,833 | ) | |||||||||||||||||||||
| Balance as of December 31, 2001 | 4,398 | 192,845 | (24 | ) | (38 | ) | (30,163 | ) | 167,018 | |||||||||||||||
| Issuance of shares of ESPP | 28 | 1,355 | — | — | — | 1,383 | ||||||||||||||||||
| Issuance of shares related to a settlement agreement in respect of CPS acquisition | 11 | 458 | — | — | — | 469 | ||||||||||||||||||
| Issuance of shares in respect of the acquisition of TCS | 458 | 17,593 | — | — | — | 18,051 | ||||||||||||||||||
| Issuance of shares in respect of the acquisition of SCI | *)— | 29 | — | — | — | 29 | ||||||||||||||||||
| Amortization of deferred stock compensation | — | — | 12 | — | — | 12 | ||||||||||||||||||
| Exercise of share options | 13 | 723 | — | — | — | 736 | ||||||||||||||||||
| Comprehensive loss: | ||||||||||||||||||||||||
| Foreign currency translation adjustments | — | — | — | 793 | — | $ | 793 | 793 | ||||||||||||||||
| Unrealized gains on derivative instruments, net | — | — | — | 27 | — | 27 | 27 | |||||||||||||||||
| Net loss | — | — | — | — | (33,982 | ) | (33,982 | ) | (33,982 | ) | ||||||||||||||
| Total comprehensive loss | $ | (33,162 | ) | |||||||||||||||||||||
| Balance as of December 31, 2002 | 4,908 | 213,003 | (12 | ) | 782 | (64,145 | ) | 154,536 | ||||||||||||||||
| Issuance of shares of ESPP | 49 | 1,470 | — | — | — | 1,519 | ||||||||||||||||||
| Amortization of deferred stock compensation | — | — | 12 | — | — | 12 | ||||||||||||||||||
| Exercise of share options | 185 | 10,382 | — | — | — | 10,567 | ||||||||||||||||||
| Comprehensive income: | ||||||||||||||||||||||||
| Foreign currency translation adjustments | — | — | — | 3,031 | — | $ | 3,031 | 3,031 | ||||||||||||||||
| Unrealized gains on derivative instruments, net | — | — | — | 75 | — | 75 | 75 | |||||||||||||||||
| Net income | — | — | — | — | 7,091 | 7,091 | 7,091 | |||||||||||||||||
| Total comprehensive income | $ | 10,197 | ||||||||||||||||||||||
| Balance as of December 31, 2003 | $ | 5,142 | $ | 224,855 | $ | — | $ | 3,888 | $ | (57,054 | ) | $ | 176,831 | |||||||||||
| Accumulated unrealized gains on derivative instruments | $ | 64 | ||||||||||||||||||||||
| Accumulated foreign currency translation adjustments | 3,824 | |||||||||||||||||||||||
| Accumulated other comprehensive income as of December 31, 2003 | $ | 3,888 | ||||||||||||||||||||||
*)Represents an amount lower than $1.
The accompanying notes are an integral part of the consolidated financial statements.
- F - 8 -
NICE SYSTEMS LTD. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS U.S. dollars in thousands NICE SYSTEMS LTD. AND SUBSIDIARIESYear ended December 31, 2004 2005 2006 Cash flows from operating activities: Net income $ 24,555 $ 36,569 $ 22,401 Less: net income from discontinued operation (3,236 ) - - Net income from continuing operations 21,319 36,569 22,401 Adjustments required to reconcile net income from continuing operations to net cash provided by operating activities from continuing operations: Depreciation and amortization 13,793 13,152 21,919 Stock-based compensation - - 12,571 Excess tax benefit from share-based payments arrangements - - (5,733 ) Tax benefit from exercised options - 1,501 - In-process research and development write-off - - 12,882 Accrued severance pay, net 37 187 751 Amortization of premium (accretion of discount) and accrued interest on held-to-maturity marketable securities 1,205 812 278 Deferred taxes, net - (4,841 ) (3,707 ) Increase in trade receivables (585 ) (11,488 ) (6,772 ) Decrease (increase) in other receivables and prepaid expenses (654 ) 566 (1,897 ) Decrease (increase) in inventories (122 ) (3,930 ) 5,376 Increase (decrease) in trade payables (3,761 ) 5,782 1,435 Increase in accrued expenses and other liabilities 13,043 27,339 27,991 Other (7 ) 54 80 Net cash provided by operating activities from continuing operations 44,268 65,703 87,575 Net cash provided by operating activities from discontinued operation 750 - - Net cash provided by operating activities 45,018 65,703 87,575 CONSOLIDATED STATEMENTS OF CASH FLOWSU.S. dollars in thousands
| | Year ended December 31, | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||||
| Cash flows from operating activities: | ||||||||||||
| Net income (loss) | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | ||||
| Less: Net income from discontinued operation | (4,565 | ) | (1,370 | ) | (1,483 | ) | ||||||
| Net income (loss) from continuing operations | (51,360 | ) | (35,352 | ) | 5,608 | |||||||
| Adjustments required to reconcile net income (loss) from continuing operations to net cash provided by (used in) operating activities from continuing operations: | ||||||||||||
| Depreciation and amortization | 14,791 | 15,248 | 17,617 | |||||||||
| In-process research and development write-off | — | 1,270 | — | |||||||||
| Stock compensation in respect of SCI acquisition | 476 | — | — | |||||||||
| Stock compensation in respect of CPS settlement agreement | — | 469 | — | |||||||||
| Amortization of deferred stock compensation | 23 | 12 | 12 | |||||||||
| Accrued severance pay, net | (61 | ) | (399 | ) | 124 | |||||||
| Loss on disposal of property and equipment and goodwill impairment in respect of restructuring | 3,062 | — | — | |||||||||
| Goodwill impairment | — | 28,260 | — | |||||||||
| Impairment of investment in affiliate | — | 229 | — | |||||||||
| Amortization of premium (accretion of discount) and accrued interest on held-to-maturity marketable securities | 183 | 915 | 1,459 | |||||||||
| Loss on sale of assets of Dees | 281 | — | — | |||||||||
| Decrease (increase) in trade receivables | 14,049 | (1,523 | ) | 3,901 | ||||||||
| Decrease (increase) in other receivables and prepaid expenses | 6,388 | (1,281 | ) | 1,208 | ||||||||
| Decrease in inventories | 9,487 | 4,025 | 1,515 | |||||||||
| Decrease (increase) in long-term receivables and prepaid expenses | (434 | ) | (483 | ) | 39 | |||||||
| Increase (decrease) in trade payables | (1,326 | ) | 2,895 | (104 | ) | |||||||
| Increase in accrued expenses and other liabilities | 3,514 | 2,051 | 4,819 | |||||||||
| Increase in long-term liabilities related to legal settlement | — | — | 667 | |||||||||
| Other | 113 | 315 | (5 | ) | ||||||||
| Net cash provided by (used in) operating activities from continuing operations | (814 | ) | 16,651 | 36,860 | ||||||||
| Net cash provided by operating activities from discontinued operation | 3,093 | 3,462 | 1,316 | |||||||||
| Net cash provided by operating activities | 2,279 | 20,113 | 38,176 | |||||||||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 9 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| CONSOLIDATED STATEMENTS OF CASH FLOWS |
| U.S. dollars in thousands |
| Cash flows from investing activities: | |||||||||||||||||||||||
| Purchase of property and equipment | (7,295 | ) | (5,322 | ) | (5,492 | ) | Year ended December 31, | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Proceeds from sale of property and equipment | 1,301 | 557 | 747 | 2004 | 2005 | 2006 | |||||||||||||||||
| Purchase of other intangible assets | (25 | ) | (610 | ) | — | ||||||||||||||||||
| Investment in held-to-maturity marketable securities | (48,601 | ) | (16,936 | ) | (72,077 | ) | |||||||||||||||||
| Proceeds from maturity of held-to-maturity marketable securities | 39,977 | 29,492 | 33,997 | ||||||||||||||||||||
| Cash flows from investing activities: | |||||||||||||||||||||||
| Purchase of property and equipment | (6,701 | ) | (6,128 | ) | (8,111 | ) | |||||||||||||||||
| Proceeds from sale of property and equipment | 89 | 66 | 76 | ||||||||||||||||||||
| Investment in marketable securities | (122,192 | ) | (218,472 | ) | (217,655 | ) | |||||||||||||||||
| Proceeds from maturity of marketable securities | 17,710 | 190,682 | 142,209 | ||||||||||||||||||||
| Proceeds from sale and call of held-to-maturity marketable securities | 41,345 | 9,630 | 3,000 | ||||||||||||||||||||
| Investment in short-term bank deposits | (129 | ) | (39 | ) | (117 | ) | |||||||||||||||||
| Proceeds from short-term bank deposits | 149 | 108 | 99 | ||||||||||||||||||||
| Refund (payment) for the acquisition of certain assets and liabilities of Dictaphone CRS | Refund (payment) for the acquisition of certain assets and liabilities of Dictaphone CRS | ||||||||||||||||||||||
| division (a) | - | (39,724 | ) | 2,000 | |||||||||||||||||||
| Payment for the acquisition of certain assets and liabilities of Hannamax Hi-Tech Pty. | |||||||||||||||||||||||
| Ltd. (b) | - | (1,889 | ) | (500 | ) | ||||||||||||||||||
| Payment for the acquisition of FAST (c) | - | - | (21,320 | ) | |||||||||||||||||||
| Payment for the acquisition of Performix (d) | - | - | (13,800 | ) | |||||||||||||||||||
| Payment for the acquisition of IEX (e) | - | - | (203,162 | ) | |||||||||||||||||||
| Decrease in accrued acquisition costs | (75 | ) | - | (15 | ) | ||||||||||||||||||
| Payments and proceeds in respect of TCS acquisition | (1,236 | ) | 2,531 | - | |||||||||||||||||||
| Capitalization of software development costs | (1,305 | ) | (806 | ) | (1,225 | ) | |||||||||||||||||
| Deferred acquisition costs | - | (256 | ) | - | |||||||||||||||||||
| Other | - | - | 83 | ||||||||||||||||||||
| Proceeds from sale and call of held-to-maturity marketable securities | — | 820 | 8,500 | ||||||||||||||||||||
| Investment in short-term bank deposits | (384 | ) | (150 | ) | (132 | ) | |||||||||||||||||
| Net cash used in investing activities from continuing operations | (72,345 | ) | (64,297 | ) | (318,438 | ) | |||||||||||||||||
| Net cash provided by investing activities from discontinued operation | 4,136 | - | - | ||||||||||||||||||||
| Proceeds from short-term bank deposits | 24,448 | 265 | 165 | ||||||||||||||||||||
| Proceeds from sale of assets of Dees(a) | 255 | — | — | ||||||||||||||||||||
| Net cash used in investing activities | (68,209 | ) | (64,297 | ) | (318,438 | ) | |||||||||||||||||
| Payment for the acquisition of certain assets and liabilities of TCS(b) | — | (31,480 | ) | (316 | ) | ||||||||||||||||||
| Decrease in accrued acquisition costs | (1,436 | ) | (214 | ) | (3,008 | ) | |||||||||||||||||
| Payment in respect of terminated contract from TCS acquisition | — | — | (6,518 | ) | |||||||||||||||||||
| Decrease in related party receivables from TCS acquisition | — | — | 6,635 | ||||||||||||||||||||
| Capitalization of software development costs | (5,435 | ) | (4,609 | ) | (2,291 | ) | |||||||||||||||||
| Net cash provided by (used in) investing activities from continuing operations | 2,805 | (28,187 | ) | (39,790 | ) | ||||||||||||||||||
| Net cash used in investing activities from discontinued operation | (328 | ) | (117 | ) | (52 | ) | |||||||||||||||||
| Net cash provided by (used in) investing activities | 2,477 | (28,304 | ) | (39,842 | ) | ||||||||||||||||||
| Cash flows from financing activities: | Cash flows from financing activities: | ||||||||||||||||||||||
| Proceeds from issuance of shares upon exercise of options and ESPP, net | 1,860 | 2,119 | 12,086 | ||||||||||||||||||||
| Proceeds from issuance of shares upon public offering, net | - | 201,724 | - | ||||||||||||||||||||
| Proceeds from issuance of shares upon exercise of options and ESPP | 19,867 | 25,259 | 38,987 | ||||||||||||||||||||
| Excess tax benefit from share-based payments arrangements | - | - | 5,733 | ||||||||||||||||||||
| Decrease in accrued offering expenses | - | - | (273 | ) | |||||||||||||||||||
| Decrease in short-term bank credit assumed in the acquisition of FAST | - | - | (785 | ) | |||||||||||||||||||
| Short-term bank credit, net | — | 24 | (24 | ) | |||||||||||||||||||
| Net cash provided by financing activities | Net cash provided by financing activities | 1,860 | 2,143 | 12,062 | 19,867 | 226,983 | 43,662 | ||||||||||||||||
| Effect of exchange rate changes on cash | Effect of exchange rate changes on cash | — | 73 | 182 | 44 | (12 | ) | (390 | ) | ||||||||||||||
| Increase (decrease) in cash and cash equivalents | Increase (decrease) in cash and cash equivalents | 6,616 | (5,975 | ) | 10,578 | (3,280 | ) | 228,377 | (187,591 | ) | |||||||||||||
| Cash and cash equivalents at the beginning of the year | Cash and cash equivalents at the beginning of the year | 18,640 | 25,256 | 19,281 | 29,859 | 26,579 | 254,956 | ||||||||||||||||
| Cash and cash equivalents at the end of the year | Cash and cash equivalents at the end of the year | $ | 25,256 | $ | 19,281 | $ | 29,859 | $ | 26,579 | $ | 254,956 | $ | 67,365 | ||||||||||
| Supplemental disclosure of cash flows activities: | Supplemental disclosure of cash flows activities: | Supplemental disclosure of cash flows activities: | |||||||||||||||||||||
| Cash paid during the year for: | |||||||||||||||||||||||
| Cash paid during the year for: | |||||||||||||||||||||||
| Income taxes | $ | 257 | $ | 445 | $ | 564 | |||||||||||||||||
| Income taxes | $ | 598 | $ | 389 | $ | 1,407 | |||||||||||||||||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 10 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| CONSOLIDATED STATEMENTS OF CASH FLOWS |
| U.S. dollars in thousands |
| (a) | Proceeds from sale of assets of Dees: | |||||||||||
Working capital | $ | 536 | ||||||||||
| Loss on sale | (281 | ) | ||||||||||
| $ | 255 | |||||||||||
(b) | Payment for the acquisition of certain assets and liabilities of TCS | |||||||||||
Fair value of assets acquired and liabilities assumed at the acquisition date: | ||||||||||||
| Working capital (excluding cash and cash equivalents) | $ | 8,347 | $ | — | ||||||||
| Related party receivables | 12,804 | — | ||||||||||
| Property and equipment | 7,616 | — | ||||||||||
| Other intangible assets | 9,320 | — | ||||||||||
| In-process research and development | 1,270 | — | ||||||||||
| Other long-term liability | (13,500 | ) | — | |||||||||
| Goodwill | 26,682 | $ | 416 | |||||||||
| 52,539 | 416 | |||||||||||
| Less—amount acquired by issuance of shares | (18,051 | ) | — | |||||||||
| Less—accrued acquisition costs | (3,008 | ) | (100 | ) | ||||||||
| $ | 31,480 | $ | 316 | |||||||||
Non-cash activities: | ||||||||||||
(a) | Issuance of shares related to a settlement agreement in respect of SCI acquisition: | |||||||||||
Adjustment to working capital | $ | (282 | ) | $ | — | |||||||
| Goodwill | 3,197 | 29 | ||||||||||
| $ | 2,915 | $ | 29 | |||||||||
(b) | Adjustments of goodwill in respect of TCS acquisition: | |||||||||||
Related party receivables | $ | 2,156 | ||||||||||
| Accrued expenses and other liabilities | (319 | ) | ||||||||||
| Other long-term liability | (5,162 | ) | ||||||||||
| $ | (3,325 | ) | ||||||||||
| Year ended December 31, | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | |||||||||
| (a) Payment for the acquisition of certain assets and | |||||||||||
| liabilities of Dictaphone CRS division: | |||||||||||
| Fair value of assets acquired and liabilities assumed at the acquisition date: | |||||||||||
| Working capital deficit (excluding cash and cash equivalents) | $ | (913 | ) | (3,000 | ) | ||||||
| Property and equipment | 202 | - | |||||||||
| Other Intangible assets | 15,400 | - | |||||||||
| Goodwill | 25,311 | 1,000 | |||||||||
| 40,000 | - | ||||||||||
| Less - accrued acquisition costs | (276 | ) | - | ||||||||
| $ | 39,724 | $ | (2,000 | ) | |||||||
| (b) Payment for the acquisition of certain assets and liabilities of Hannamax | |||||||||||
| Hi-Tech Pty. Ltd. | |||||||||||
| Estimated fair value of assets acquired and liabilities assumed at the | |||||||||||
| acquisition date: | |||||||||||
| Working capital deficit (excluding cash and cash equivalents) | $ | (50 | ) | $ | - | ||||||
| Property and equipment | 10 | - | |||||||||
| Other intangible assets | 930 | - | |||||||||
| Goodwill | 1,159 | 500 | |||||||||
| Other long-term liabilities | (38 | ) | - | ||||||||
| 2,011 | - | ||||||||||
| Less - accrued acquisition costs | (122 | ) | - | ||||||||
| $ | 1,889 | $ | 500 | ||||||||
| (c) Payment for the acquisition of FAST: | |||||||||||
| Estimated fair value of assets acquired and liabilities assumed at the | |||||||||||
| acquisition date: | |||||||||||
| Working capital deficit (excluding cash and cash equivalents) | $ | (5 | ) | ||||||||
| Property and equipment | 256 | ||||||||||
| In-process research and development | 212 | ||||||||||
| Other intangible assets | 11,753 | ||||||||||
| Goodwill | 17,042 | ||||||||||
| Long-term deferred tax liability | (1,449 | ) | |||||||||
| 27,809 | |||||||||||
| Less - decrease in prepaid acquisition costs | (256 | ) | |||||||||
| Less - accrued acquisition costs | (6,233 | ) | |||||||||
| $ | 21,320 | ||||||||||
- F - 11 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| CONSOLIDATED STATEMENTS OF CASH FLOWS |
| U.S. dollars in thousands |
| Year ended December 31, | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | |||||||||
| (d) Payment for the acquisition of Performix: | |||||||||||
| Estimated fair value of assets acquired and liabilities assumed at the | |||||||||||
| acquisition date: | |||||||||||
| Working capital deficit (excluding cash and cash equivalents) | $ | (2,800 | ) | ||||||||
| Property and equipment | 360 | ||||||||||
| Other intangible assets | 8,060 | ||||||||||
| Goodwill | 8,292 | ||||||||||
| Long-term deferred tax liability | (24 | ) | |||||||||
| 13,888 | |||||||||||
| Less - accrued acquisition costs | (88 | ) | |||||||||
| $ | 13,800 | ||||||||||
| (e) Payment for the acquisition of IEX: | |||||||||||
| Estimated fair value of assets acquired and liabilities assumed at the | |||||||||||
| acquisition date: | |||||||||||
| Working capital deficit (excluding cash and cash equivalents) | $ | 1,687 | |||||||||
| Property and equipment | 315 | ||||||||||
| In-process research and development | 12,670 | ||||||||||
| Other intangible assets | 78,170 | ||||||||||
| Goodwill | 140,900 | ||||||||||
| Long-term deferred tax liabilities | (28,909 | ) | |||||||||
| 204,833 | |||||||||||
| Less - accrued acquisition costs | (1,671 | ) | |||||||||
| $ | 203,162 | ||||||||||
| (f) Non-cash activities: | |||||||||||
| Adjustment of goodwill in respect of discontinued operation sale | $ | (250 | ) | $ | - | $ | - | ||||
| Tax benefit on offering expenses | $ | - | $ | 1,002 | $ | (585 | ) | ||||
| Accrued offering expenses | $ | - | $ | 346 | $ | - | |||||
The accompanying notes are an integral part of the consolidated financial statements.
- F - 12 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL |
| a. | General: |
| NICE Systems Ltd. (“NICE”) and subsidiaries (collectively – “the Company”) develop, market and support integrated, scalable multimedia digital recording platforms, enhanced software applications and related professional services. These solutions capture and analyze unstructured (non-transaction) data and convert it for business and security performance management applications. The Company’s solutions capture multiple forms of interaction, including voice, fax, email, web chat, radio, and video transmissions over wire line, wireless, packet telephony, terrestrial trunk radio and data networks. |
| The Company’s products are based on two types of recording platforms – audio and video. The Company’s solutions are offered to various vertical markets in two major sectors: (1) the Enterprise Interaction Solutions Sector – contact centers and trading floors and (2) the Public Safety and Security Sector – safety organizations, transportation, corporate security, gaming and correctional facilities and government and intelligence agencies. |
| The Company’s products are sold primarily through a global network of distributors, system integrators and strategic partners; a portion of product sales and most services are sold directly to end-users. |
| The Company’s markets are located primarily in North America, Europe, the Middle East and Africa (“EMEA”) and Asia Pacific (“APAC”). |
| The Company depends on a limited number of contract manufacturers for producing its products. If any of these manufacturers become unable or unwilling to continue to manufacture or fail to meet the quality or delivery requirements needed to satisfy the Company’s customers, it could result in the loss of sales, which could adversely affect the Company’s results of operations and financial position. |
| The Company relies upon a number of independent distributors to market, sell and service its products in certain markets. If the Company is unable to effectively manage and maintain relationships with its distributors, or to enter into similar relationships with others, its ability to market and sell its products in these markets will be affected. In addition, a loss of a major distributor, or any event negatively affecting such distributors’ financial condition, could cause a material adverse effect on the Company’s results of operations and financial position. |
| As for major customer data, see Note 15c. |
| b. | Acquisitions: |
| 1. | Acquisition of Dictaphone’s Communications Recording Systems (“CRS”): |
| On June 1, 2005, the Company consummated an agreement to acquire the assets and assume certain liabilities of Dictaphone’s Communications Recording Systems (“CRS”) business for $ 40,000 (including acquisition costs). Dictaphone’s CRS business is a leading provider of liability and quality management systems for first responders, critical facilities, contact centers and financial trading floors. |
- F - 13 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| On March 27, 2006, the Company and Dictaphone agreed to amend the CRS’s purchase agreement, according to which, Dictaphone paid to the Company $ 2,000 as a final adjustment to the purchase price under the purchase agreement. |
| The acquisition of CRS expanded the Company’s customer base, presence in the U.S and Europe markets, and its network of distributors and partners. Additionally, the Company broadened its product offerings and global professional services team. |
| By purchasing CRS, the Company strategically expanded its market share both in geographical and vertical markets. The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share, strategic positioning value and time-to-market benefits. |
| The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of CRS. The results of the CRS’s operations have been included in the consolidated financial statements since June 1, 2005 (“the closing date”). |
| The following table summarizes the estimated fair values of the assets acquired and liabilities assumed: |
| Trade receivables | $ | 6,561 | ||||
| Other receivables and prepaid expenses | 25 | |||||
| Inventories | 7,426 | |||||
| Property and equipment | 198 | |||||
| Trademarks | 400 | |||||
| Core technology | 4,900 | |||||
| Distribution network | 10,100 | |||||
| Goodwill | 26,311 | |||||
| Total assets acquired | 55,921 | |||||
| Trade payables | (569 | ) | ||||
| Accrued expenses and other liabilities | (17,352 | ) | ||||
| Total liabilities assumed | (17,921 | ) | ||||
| Net assets acquired | $ | 38,000 | ||||
| Trademarks, core technology and distribution network in the amount of $ 15,400 are amortized using the straight-line method at an annual weighted average rate of 19.5%. |
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| In connection with Dictaphone’s patent infringement claim against the Company (filed in June 2000), the Company reached a settlement agreement with Dictaphone (in December 2003) and agreed to dismiss all claims and counterclaims. In connection with the settlement agreement, each of the companies granted the other a perpetual license to certain of their respective patents including the disputed patents. Because the rights were restrictive in terms of transferability, enforceability and the right to sublicense by the grantee, the Company determined that the rights obtained and granted were of equivalent and insignificant value and, therefore, no separate amounts were recorded in the business combination in accordance with Emerging Issues Task Force (“EITF”) 04-01 “Accounting for Preexisting Relationship between the parties to a Business combination”. |
| 2. | Acquisition of Hannamax Hi-Tech Pty. Ltd, (“Hannamax”): |
| On September 1, 2005, the Company consummated an agreement to acquire the assets and assume certain liabilities of Hannamax Hi-Tech Pty. Ltd, (“Hannamax”) business for $ 2,011 (including acquisition costs), with potential earn out cash payment of up to $ 1,000 based on certain financial performance criteria covering 2005 through 2006. In the second quarter of 2006, the Company paid additional consideration in the amount of $ 500 due to meeting the performance criteria relating to year 2005. Accordingly, the Company recorded additional goodwill in the amount of $ 500. |
| In the second quarter of 2007, the Company paid an additional consideration in the amount of $ 500 in respect of Hannamax acquisition, due to meeting the performance criteria specified in the acquisition agreement relating to year 2006. Accordingly, the Company recorded additional goodwill in the amount of $ 500 in the second quarter of 2007. |
| Hannamax is NICE’s distributor in Australia and New Zealand markets. With the acquisition of Hannamax, the Company expects to expand its customer base and presence in Australia and New Zealand and to expand and strengthen the Company’s support organization in the region. |
| The factors that contributed to the purchase price that resulted in recognition of goodwill included: the benefits of increased market share geographically, the benefits of vertical integration and time-to-market benefits. |
| The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of Hannamax. The results of Hannamax’s operations have been included in the consolidated financial statements since September 1, 2005 (“the closing date”). |
- F - 15 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| The following table summarizes the estimated fair values of the assets acquired and liabilities assumed: |
| Trade receivables | $ | 332 | ||||
| Other receivables and prepaid expenses | 16 | |||||
| Inventories | 318 | |||||
| Property and equipment | 10 | |||||
| Customer relationships | 930 | |||||
| Goodwill | 1,659 | |||||
| Total assets acquired | 3,265 | |||||
| Trade payables | (91 | ) | ||||
| Accrued expenses and other liabilities | (625 | ) | ||||
| Other long-term liability | (38 | ) | ||||
| Total liabilities assumed | (754 | ) | ||||
| Net assets acquired | $ | 2,511 | ||||
| Customer relationships in the amount of $ 930 are amortized using the straight-line method at an annual rate of 10%. |
| 3. | Acquisition of FAST Video Security AG (“FAST”): |
| On January 4, 2006, the Company consummated an agreement to acquire all of the outstanding shares of FAST, a Switzerland-based developer of innovative video systems for security and surveillance purposes. Under the agreement, the Company acquired FAST for $ 21,650 in cash (including acquisition costs), with potential earn out based on performance milestones amounting to a maximum of $ 12,000 payable over the next three years. |
| During the fourth quarter of 2006 the Company estimated that an additional consideration for earn out in the amount of approximately $ 6,200 will be paid by the Company on account of 2006 earn out; accordingly, the Company recorded additional goodwill in this amount. |
| The acquisition of FAST strengthens the Company’s position in the video security market with smart IP-based solutions and technologies complementary to the Company’s existing digital video offerings. Additionally, the Company extends its presence in the digital video security market by increasing its footprint in Europe and APAC markets with high quality distribution channels and partners, and with new prestigious customers. |
| By purchasing FAST, the Company strategically expanded its market share both in geographical and vertical markets. The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share, strategic positioning value and time-to-market benefits. |
- F - 16 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of FAST. The results of FAST’s operations have been included in the consolidated financial statements since January 4, 2006 (“the closing date”). |
| Should any contingent payment be made under the agreement in the future, the additional consideration, when determinable, will increase the purchase price and accordingly additional goodwill will be recorded. |
| The following table summarizes the estimated fair values of the assets acquired and liabilities assumed: |
| Cash | $ | 38 | ||||
| Trade receivables | 1,869 | |||||
| Other receivables and prepaid expenses | 975 | |||||
| Inventories | 296 | |||||
| Property and equipment | 256 | |||||
| Trademarks | 484 | |||||
| Core technology | 9,869 | |||||
| In-process research and development | 212 | |||||
| Customer relationships | 1,400 | |||||
| Goodwill | 17,042 | |||||
| Total assets acquired | 32,441 | |||||
| Short-term bank credit | (785 | ) | ||||
| Trade payables | (1,568 | ) | ||||
| Accrued expenses and other liabilities | (792 | ) | ||||
| Long-term deferred tax liability | (1,449 | ) | ||||
| Total liabilities assumed | (4,594 | ) | ||||
| Net assets acquired | $ | 27,847 | ||||
| The $ 212 assigned to in-process research and development was written off at the acquisition date in accordance with FASB Interpretation (“FIN”) No. 4, “Applicability of FASB Statement No. 2 to Business Combinations Accounted for by the Purchase Method”. |
| Trademarks, core technology and customer relationships in the amount of $ 11,753 are amortized using the straight-line method at an annual weighted average rate of 20%. |
- F - 17 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| 4. | Acquisition of Performix: |
| On May 22, 2006, the Company consummated an agreement to acquire all of the outstanding shares of Performix Software Limited and to acquire the assets and assume certain liabilities of Performix Holdings Inc. and its subsidiaries (collectively “Performix”). Under the agreement, the Company acquired Performix for a total purchase price of $ 13,910 in cash (including acquisition costs). The purchase price may increase by up to an additional $ 3,150 based on certain performance criteria for the twelve month period ending July 1, 2007. |
| Performix was among the first to recognize the potential in the area of contact center performance management (CCPM), an emerging trend in the contact center market. The acquisition of Performix extends NICE’s solutions portfolio for the contact center market. |
| The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share vertically, strategic positioning value and time-to-market benefits. |
| The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of Performix. The results of Performix’s operations have been included in the consolidated financial statements since May 22, 2006 (“the closing date”). |
| Should any contingent payment be made under the agreement in the future, the additional consideration, when determinable, will increase the purchase price and accordingly additional goodwill will be recorded. |
| The following table summarizes the estimated fair values of the assets acquired and liabilities assumed: |
| Cash | $ | 22 | ||||
| Trade receivables | 724 | |||||
| Other receivables and prepaid expenses | 325 | |||||
| Property and equipment | 360 | |||||
| Trade name | 580 | |||||
| Core technology | 5,790 | |||||
| Customer relationships and distribution network | 1,690 | |||||
| Goodwill | 8,292 | |||||
| Total assets acquired | 17,783 | |||||
| Trade payables | (1,328 | ) | ||||
| Accrued expenses and other liabilities | (2,521 | ) | ||||
| Long-term deferred tax liability | (24 | ) | ||||
| Total liabilities assumed | (3,873 | ) | ||||
| Net assets acquired | $ | 13,910 | ||||
- F - 18 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 1: | – | GENERAL (Cont.) |
| Trade name, core technology, customer relationships and distribution network in the amount of $ 8,060 are amortized using the straight-line method at an annual weighted average rate of 26%. |
| 5. | Acquisition of IEX: |
| On July 7, 2006, the Company consummated an agreement to acquire all of the outstanding shares of IEX Corporation (“IEX”), a worldwide provider of contact center workforce management solutions. Under the agreement, the Company acquired the shares of IEX, a wholly owned subsidiary of Tekelec, for approximately $ 204,900 in cash (including acquisition costs). |
| The acquisition of IEX allows NICE to offer its customers and partners a more extensive product portfolio in the industries in which NICE operates. IEX is a leading vendor in workforce management, strategic planning and performance management solutions for the contact center market. IEX provides a high-end centralized solution that compiles data seamlessly across the enterprise, enabling more accurate and effective forecasting, planning and scheduling. |
| By purchasing IEX, the Company strategically expanded its market share both in geographical and vertical markets. The factors that contributed to the purchase price that resulted in recognition of goodwill included synergies, the benefits of increased market share, strategic positioning value and time-to-market benefits. |
| The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of IEX. The results of the IEX operations have been included in the consolidated financial statements since July 7, 2006 (“the closing date”). |
- F - 19 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
NOTE 1:—- GENERAL (Cont.)
a. General:
NICE Systems Ltd. ("NICE") and subsidiaries (collectively—"the Company") develop, market and support integrated, scalable multimedia digital recording platforms, enhanced software applications and related professional services. These solutions capture and analyze unstructured (non-transaction) data and convert it for business and security performance management applications. The Company's solutions capture multiple forms of interaction, including voice, fax, email, web chat, radio, and video transmissions over wire line, wireless, packet telephony, terrestrial trunk radio and data networks.
The Company's products are based on two types of recording platforms—audio and video—and are used primarily in contact centers, trading floors, public safety organizations, transportation, corporate security, gaming and correctional facilities, as well as various government and intelligence agencies.
The Company's products are sold primarily through a global network of distributors, system integrators and strategic partners; a portion of product sales and most services are sold directly to end-users.
The Company's markets are located primarily in North America, Europe and the Far East.
The Company depends on a limited number of contract manufacturers for producing its products. If any of these manufacturers become unable or unwilling to continue to manufacture or fail to meet the quality or delivery requirements needed to satisfy the Company's customers, it could result in the loss of sales, which could adversely affect the Company's results of operations and financial position.
The Company relies upon a number of independent distributors to market, sell and service its products in certain markets. If the Company is unable to effectively manage and maintain relationships with its distributors, or to enter into similar relationships with others, its ability to market and sell its products in these markets will be affected. In addition, a loss of a major distributor, or any event negatively affecting such distributors' financial condition, could cause a material adverse effect on the Company's results of operations and financial position.
As for major customer data, see Note 16c.
b. Disposal by sale of the COMINT/DF operation:
In the fourth quarter of 2003, the Company reached a definitive agreement to sell the assets and liabilities of its COMINT/DF military-related business to ELTA Systems Ltd. for $4 million in cash. The transaction was approved by the Board of Directors of both companies and is subject to regulatory approvals and customary closing conditions. The COMINT/DF business has been treated as a discontinued operation in the financial statements. See also Note 18.
The Company's balance sheets at December 31, 2002 and 2003 reflect the assets and liabilities of the COMINT/DF operation, as assets and liabilities of the discontinued operation within current assets and current liabilities. The long-lived assets of the discontinued operation are measured at their carrying amount, due to fact that a gain is expected to result at closing.
| The following table summarizes the estimated fair values of the assets acquired and liabilities assumed: |
| Cash | $ | 67 | ||||
| Trade receivables | 7,364 | |||||
| Other receivables and prepaid expenses | 346 | |||||
| Inventories | 1,016 | |||||
| Short-term deferred tax assets | 9,007 | |||||
| Property and equipment | 315 | |||||
| Trade name | 4,090 | |||||
| Core technology | 35,060 | |||||
| In-process research and development | 12,670 | |||||
| Customer relationships | 39,020 | |||||
| Goodwill | 140,900 | |||||
| Total assets acquired | 249,855 | |||||
| Trade payables | (292 | ) | ||||
| Accrued expenses and other liabilities | (12,838 | ) | ||||
| Short-term deferred tax liabilities | (2,916 | ) | ||||
| Long-term deferred tax liabilities | (28,909 | ) | ||||
| Total liabilities assumed | (44,955 | ) | ||||
| Net assets acquired | $ | 204,900 | ||||
| The $ 12,670 assigned to in-process research and development was written off at the acquisition date in accordance with FASB Interpretation (“FIN”) No. 4, “Applicability of FASB Statement No. 2 to Business Combinations Accounted for by the Purchase Method”. |
| Trade name, core technology and customer relationships in the amount of $ 78,170 are amortized using the straight-line method at an annual weighted average rate of 12%. Amortization expense for the above-mentioned intangible assets for the five years ending December 31, 2011 is estimated to be $ 45,512. |
The carrying amounts of the major classes of assets and liabilities included as part of the discontinued operation are:- F - 20 -
| | December 31, | |||||
|---|---|---|---|---|---|---|
| | 2002 | 2003 | ||||
| Trade receivables | $ | 4,957 | $ | 2,839 | ||
| Other receivables and prepaid expenses | 71 | 207 | ||||
| Severance pay fund | 544 | 687 | ||||
| Property and equipment, net | 481 | 212 | ||||
| Assets of discontinued operation | $ | 6,053 | $ | 3,945 | ||
| Trade payables | $ | 503 | $ | 66 | ||
| Accrued expenses and other liabilities | 3,054 | 982 | ||||
| Accrued severance pay | 648 | 830 | ||||
| Liabilities of discontinued operation | $ | 4,205 | $ | 1,878 | ||
The results of operations, including revenues, cost of revenues and operating expenses of the COMINT/DF operation for 2001, 2002 and 2003 have been reclassified in the statements of operations. Taxes were not attributed to the discontinued operation due to utilization of losses from previous years, for which a valuation allowance was provided.
Summarized selected financial information of the discontinued operation is as follows:
| | Year ended December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||||
| Revenues | $ | 13,239 | $ | 7,164 | $ | 6,510 | |||
| Net income | $ | 4,565 | $ | 1,370 | $ | 1,483 | |||
c. Acquisition of Thales Contact Solutions:
In November 2002, the Company acquired certain assets and assumed certain liabilities of Thales Contacts Solutions ("TCS") for an aggregate consideration of $52,539 including the issuance of 2,187,500 American Depositary Shares ("ADSs") of NICE valued at $18,051. TCS is a developer of customer-facing technology for Public Safety, Wholesale Trading and Call Centers, based in the United Kingdom. The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of TCS. The value of the shares issued was determined based on the market price of NICE's shares on the acquisition date. The results of TCS's operations have been included in the consolidated financial statements since November 2, 2002 ("the closing date").
With the acquisition of TCS, the Company significantly expanded its customer base, presence in Europe, and its network of distributors and partners. Additionally, the Company broadened its product offerings and global professional services team.
Under the terms of the acquisition agreement ("the agreement"), contingent cash payments of up to $10,000 in 2003, $7,500 in 2004 and $7,500 in 2005 would be due if certain financial performance criteria are met as part of a three-year earn-out provision covering 2002 through 2004. The relevant
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE1: | – | GENERAL (Cont.) |
| 6. | Unaudited pro-forma condensed results of operations: |
| The following represents the unaudited pro-forma condensed results of operations for the years ended December 31, 2005 and 2006, assuming that the acquisitions of CRS, Hannamax, FAST, Performix and IEX occurred on January 1, 2005 and 2006, respectively. The pro-forma information is not necessarily indicative of the results of operations, which actually would have occurred had the acquisitions been consummated on that dates, nor does it purport to represent the results of operations for future periods. |
| Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Unaudited | |||||||||
| Revenues | $ | 401,651 | $ | 447,915 | |||||
| Net income | $ | 21,011 | $ | 38,473 | |||||
| Basic net earnings per share | $ | 0.55 | $ | 0.78 | |||||
| Diluted net earnings per share | $ | 0.51 | $ | 0.73 | |||||
| c. | Disposal by sale of the COMINT/DF operation: |
| In 2003, the Company reached a definitive agreement to sell the assets and liabilities of its COMINT/DF military-related business to ELTA Systems Ltd. for $ 4,000 in cash. On March 31, 2004, the Company completed the sale of the COMINT/DF operation. The COMINT/DF business was treated as a discontinued operation in the financial statements. |
criteria for 2002 and 2003 were not met and therefore no contingent payment in respect of 2002 and 2003 was recorded. Should any contingent payment be made under the agreement in the future, the additional consideration, when determinable, will increase the purchase price and accordingly additional goodwill will be recorded.- F - 21 -
In the fourth quarter of 2002, the Company recorded a current liability of $2,800 and a long-term liability of $13,500 reflecting estimation of obligations under a long-term contract assumed by the Company in the TCS acquisition for which no future benefit exists. During the second quarter of 2003, the Company signed an agreement to amend and terminate the above mentioned agreement as of November 2004. The cost to the Company under the termination agreement was $5,162 less than the amount provided in respect of the above mentioned agreement at the acquisition date. Consequently, goodwill has been reduced by $5,162.
Under the terms of the agreement, the initial cash portion of the purchase price was adjusted downward in 2002 by $12,804 in respect of the actual net value of assets acquired and 2002 sales of TCS. This amount is presented in the balance sheet at December 31, 2002 as related party receivables. Thales disputed the net asset value at closing and in September 2003 the parties submitted the matter to binding arbitration by an independent accountant. In December 2003, an arbitration award was issued, according to which the related party receivables from Thales should be reduced by $2,156. The Company recorded the $2,156 as addition to goodwill in the fourth quarter of 2003. Due to the arbitration award and additional acquisition costs incurred during 2003, the acquisition cost totaled to $42,307 as of December 31, 2003.
The following table summarizes the fair values of the assets acquired and liabilities assumed:
| Trade receivables | $ | 15,808 | ||
| Other receivables and prepaid expenses | 1,448 | |||
| Inventories | 6,776 | |||
| Property and equipment | 7,616 | |||
| In-process research and development | 1,270 | |||
| Trademarks | 1,040 | |||
| Core technology | 1,620 | |||
| Distribution network | 6,160 | |||
| Maintenance contracts | 500 | |||
| Goodwill | 23,773 | |||
| Total assets acquired | 66,011 | |||
Trade payables | (1,747 | ) | ||
| Accrued expenses and other liabilities | (13,619 | ) | ||
| Long-term liability | (8,338 | ) | ||
| Total liabilities assumed | (23,704 | ) | ||
| Net assets acquired | $ | 42,307 | ||
Other intangible assets with definite life in the amount of $3,160 are amortized using the straight-line method at annual weighted average rate of 29%.
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES |
| The consolidated financial statements were prepared in accordance with United States Generally Accepted Accounting Principles (“U.S. GAAP”). |
| a. | Use of estimates: |
| The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. |
| b. | Financial statements in United States dollars: |
| The currency of the primary economic environment in which the operations of NICE and certain subsidiaries are conducted is the U.S. dollar (“dollar”); thus, the dollar is the functional currency of NICE and certain subsidiaries. |
| NICE and certain subsidiaries’ transactions and balances denominated in dollars are presented at their original amounts. Non-dollar transactions and balances have been remeasured to dollars in accordance with Statement of Financial Accounting Standards (“SFAS”) No. 52, “Foreign Currency Translation”. All transaction gains and losses from remeasurement of monetary balance sheet items denominated in non-dollar currencies are reflected in the statements of operations as financial income or expenses, as appropriate. |
| For those subsidiaries whose functional currency has been determined to be their local currency, assets and liabilities are translated at year-end exchange rates and statement of operations items are translated at average exchange rates prevailing during the year. Such translation adjustments are recorded as a separate component of accumulated other comprehensive income in shareholders’ equity. |
| c. | Principles of consolidation: |
| Intercompany transactions and balances have been eliminated upon consolidation. |
| d. | Cash equivalents: |
| The Company considers short-term unrestricted highly liquid investments that are readily convertible into cash, purchased with maturities of three months or less to be cash equivalents. |
| e. | Short-term bank deposits: |
| Bank deposits with maturities of more than three months but less than one year are included in short-term bank deposits. Such short-term bank deposits are stated at cost. |
The $1,270 assigned to in-process research and development was written off at the acquisition date in accordance with FASB Interpretation ("FIN") No. 4, "Applicability of FASB Statement No. 2 to Business Combinations Accounted for by the Purchase Method".- F - 22 -
The following represents the unaudited pro-forma condensed results of operations for the years ended December 31, 2001 and 2002, assuming that the acquisition occurred on January 1, 2001 and January 1, 2002, respectively. The pro-forma information is not necessarily indicative of the results of operations, which actually would have occurred if the acquisition had been consummated at the beginning of each year presented, nor does it purport to represent the results of operations for future periods.
| | Year ended December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | |||||
| Revenues | $ | 189,200 | $ | 206,838 | |||
| Net loss | $ | (61,846 | ) | $ | (53,821 | ) | |
| Basic and diluted net loss per share | $ | (4.06 | ) | $ | (3.45 | ) | |
The condensed results of operations of TCS are based on the financial statements of TCS for the year ended December 31, 2001 and on the results of operations of TCS for the period from January 1, 2002 to November 2, 2002 (the closing date), which were prepared by TCS's management and were submitted to the Company as part of the acquisition. The 2001 financial statements of TCS were prepared in conformity with U.S GAAP and were audited by TCS's independent auditors, who provided an unqualified opinion.
d. Acquisition of Stevens Communications Inc.
In December 2000, the Company acquired certain assets and assumed certain liabilities of Stevens Communications Inc. ("SCI") for an aggregate consideration of $18,931 including the issuance of up to 426,745 ADSs of NICE of which 186,818 ADSs were target shares contingent upon the achievement of certain objectives and events through 2002 and 38,914 ADSs are for the benefit of certain SCI's employees. The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of SCI.
SCI is a systems distributor, whose activities included the promotion, distribution, installation and maintenance of the Company's products in North America.
In 2001, the Company entered into a final settlement agreement with SCI addressing a dispute with SCI regarding the fair value of SCI's working capital. The adjustments from the terms of the final settlement resulted in a one-time charge to other expense of $4,448 representing a lump-sum settlement of disputed items of $3,600 and obligations for future consulting services, which are no longer of value to the Company. In addition, the Company released from escrow the 186,818 ADS contingent target shares upon the achievement of the determined objectives and events, and accordingly, recorded $3,197 to goodwill.
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| f. | Marketable securities: |
| The Company accounts for investments in debt securities in accordance with SFAS No. 115, “Accounting for Certain Investments in Debt and Equity Securities”. Management determines the appropriate classification of its investments in debt securities at the time of purchase and reevaluates such determinations at each balance sheet date. |
| Debt securities are classified as held-to-maturity when the Company has the positive intent and ability to hold the securities to maturity and are stated at amortized cost. The cost of held-to-maturity securities is adjusted for amortization of premiums and accretion of discounts to maturity. Such amortization, accretion, decline in value judged to be other than temporary, and interest are included in financial income or expenses, as appropriate. |
| Interest income resulting from investments in structured notes that are classified as held to maturity is accounted for under the provision of EITF No. 96-12, “Recognition of Interest Income and Balance Sheet Classification of Structured Notes”. Under Emerging Issues Task Force (“EITF”) No. 96-12, the retrospective interest method is used for recognizing interest income. |
| Auction rate securities are classified as available-for-sale and accordingly, these securities are stated at fair value. Realized gains and losses on sales of securities, as determined on a specific identification basis, are included in the consolidated statement of income. |
| g. | Inventories: |
| Inventories are stated at the lower of cost or market value. The cost of raw materials and work-in-progress is determined by the “average cost” method, and the cost of finished goods on the basis of costs charged by third party manufacturer. |
| Inventory provisions are provided to cover risks arising from slow-moving items, technological obsolescence, excess inventories, and discontinued products and for market prices lower than cost. Inventory provisions for 2004, 2005 and 2006 were $ 2,822, $ 4,646 and $ 5,095, respectively, and have been included in cost of revenues. |
| h. | Investment in affiliates: |
| The investments in affiliated companies are stated at cost, since the Company does not have the ability to exercise significant influence over operating and financial policies of those investees. |
| The Company’s investment in affiliates is reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the investment may not be recoverable. |
e. Acquisition of CenterPoint Solutions Inc.:- F - 23 -
In April 2000, the Company acquired all of the outstanding capital stock of CenterPoint Solutions Inc. ("CPS") for a total consideration of $12,886 including the issuance of 200,000 ADSs of NICE of which 50,000 were deemed target shares ("the target shares") contingent upon the achievement of certain objectives. The acquisition was accounted for by the purchase method and accordingly, the purchase price has been allocated according to the estimated fair value of the assets acquired and liabilities assumed of CPS.
CPS is a developer of Internet-based applications for statistical monitoring, digital recording and automatic customer surveys for customer contact centers.
On March 19, 2002, Mr. Chapiewski, a former shareholder of CPS, filed an action against the Company by complaint. In this complaint, Mr. Chapiewski alleged that the Company violated Sections 604(3) and 604(4) of the Colorado Securities Act, committed common law fraud and negligent misrepresentation, and breached representations and warranties in the agreement relating to the CPS acquisition, by misrepresenting to Mr. Chapiewski, either affirmatively or through omissions, the Company's financial results and value of securities. Mr. Chapiewski also claimed that NICE Centerpoint breached severance provisions of an employment agreement with him in the amount of $80. Mr. Chapiewski sought damages in an unspecified amount. On November 25, 2002 the Company settled the claim with Chapiewsky, without any admission of liability or wrongdoing on its part, for an amount of $3,000 and the release from escrow of the target shares valued at $469. The settlement agreement resulted in a one-time charge to other expenses of $3,469 in 2002, of which $300 was recovered from insurance proceeds in 2003.
f. Settlement of litigation:
In June 2000, Dictaphone Corporation, one of the Company's competitors, filed a patent infringement claim relating to certain technology embedded in some of the Company's products. The claim was for damages for past infringement and enjoinment of any continued infringement of Dictaphone patents. In the fourth quarter of 2003, the Company reached a settlement with Dictaphone in which both parties agreed to dismiss all claims and counterclaims connected with the aforementioned patent infringement claim. The terms of the settlement call for the Company to pay Dictaphone $10,000 (of which approximately $4,800 is covered by insurance). The companies have agreed to grant each other a worldwide, royalty-free, perpetual license to certain of their patents, including the disputed patents. The companies further agreed to enter into enforcement proceedings with respect to both companies' patent portfolios and to share any proceeds from these actions. See also Note 17c.
NOTE 2:—SIGNIFICANT ACCOUNTING POLICIES
The consolidated financial statements were prepared in accordance with United States Generally Accepted Accounting Principles ("U.S. GAAP").
a. Use of estimates:
The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that effect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
b. Financial statements in United States dollars:
The currency of the primary economic environment in which the operations of NICE and certain subsidiaries are conducted is the U.S. dollar ("dollar"); thus, the dollar is the functional currency of NICE and certain subsidiaries.
NICE and certain subsidiaries' transactions and balances denominated in dollars are presented at their original amounts. Non-dollar transactions and balances have been remeasured to dollars in accordance with Statement of Financial Accounting Standards ("SFAS") No. 52 "Foreign Currency Translation". All transaction gains and losses from remeasurement of monetary balance sheet items denominated in non-dollar currencies are reflected in the statements of operations as financial income or expenses, as appropriate.
For those subsidiaries whose functional currency has been determined to be their local currency, assets and liabilities are translated at year-end exchange rates and statement of operations items are translated at average exchange rates prevailing during the year. Such translation adjustments are recorded as a separate component of accumulated other comprehensive income (loss) in shareholders' equity.
c. Principles of consolidation:
Intercompany transactions and balances have been eliminated upon consolidation.
d. Cash equivalents:
The Company considers short-term unrestricted highly liquid investments that are readily convertible into cash, purchased with maturities of three months or less to be cash equivalents.
e. Short-term bank deposits:
Bank deposits with maturities of more than three months but less than one year are included in short-term bank deposits. Such short-term bank deposits are stated at cost.
f. Marketable securities:
The Company accounts for investments in debt securities in accordance with SFAS No. 115, "Accounting for Certain Investments in Debt and Equity Securities".
Management determines the appropriate classification of its investments in debt securities at the time of purchase and reevaluates such determinations at each balance sheet date. Debt securities are classified as held-to-maturity when the Company has the positive intent and ability to hold the securities to maturity and are stated at amortized cost. The amortized cost of held-to-maturity securities is adjusted for amortization of premiums and accretion of discounts to maturity. Such amortization, accretion, decline in value judged to be other than temporary, and interest are included in financial income or expenses, as appropriate. Interest income resulting from investments in structured notes that are classified as held to maturity is accounted for under the provision of EITF No. 96-12, "Recognition of Interest Income and Balance Sheet Classification of Structured Notes". Under Emerging Issues Task Force ("EITF") No. 96-12, the retrospective interest method is used for recognizing interest income.
| i. | Property and equipment, net: |
Inventories are stated at the lower of cost or market value. The cost of raw materials and work-in-progress is determined by the "average cost" method, and the cost of finished goods on the basis of costs charged by third party manufacturer.
Inventory provisions are provided to cover risks arising from slow-moving items, technological obsolescence, excess inventories, discontinued products and for market prices lower than cost. Inventory provisions for 2001, 2002 and 2003, were $3,400, $1,650 and $3,020, respectively, and have been included in cost of revenues.
h. Investment in affiliates:
The investments in affiliated companies are stated at cost, since the Company does not have the ability to exercise significant influence over operating and financial policies of those investees.
The Company's investment in affiliates is reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the investment may not be recoverable. In 2002, an impairment loss had been identified in the amount of $229.
i. Property and equipment, net:
Property and equipment are stated at cost, net of accumulated depreciation.
Depreciation is calculated using the straight-line method over the estimated useful lives of the assets, at the following annual rates:
| Property and equipment are stated at cost, net of accumulated depreciation. |
| Depreciation is calculated using the straight-line method over the estimated useful lives of the assets, at the following annual rates: |
| % | |||
|---|---|---|---|
| Computers and peripheral equipment | 33 | ||
| Office furniture and equipment | 6 - 15 | ||
| Motor vehicles | 15 |
Leasehold improvements are amortized by the straight-line method over the term of the lease or the estimated useful life of the improvements, whichever is shorter.
j. Other intangible assets, net:
Intangible assets are amortized over their useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are consumed or otherwise used, in accordance with SFAS No. 142 "Goodwill and Other Intangible Assets".
Amortization is calculated using the straight-line method over the estimated useful lives at the following annual rates:
| Leasehold improvements are amortized by the straight-line method over the term of the lease or the estimated useful life of the improvements, whichever is shorter. |
| j. | Other intangible assets, net: |
| Intangible assets are amortized over their useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are consumed or otherwise used, in accordance with SFAS No. 142, “Goodwill and Other Intangible Assets”. |
| Amortization is calculated using the straight-line method over the estimated useful lives at the following annual rates: |
| Weighted average % | ||||
|---|---|---|---|---|
| Capitalized software development costs (see | n) | 33 | ||
| Core technology | 17 | |||
| Trademarks | 22 | |||
| Distribution network | 11 | |||
| Maintenance contracts | 33 |
| k. | Impairment of long-lived assets: |
| The Company’s long-lived assets and certain identifiable intangibles are reviewed for impairment in accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets” whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of the assets to the future undiscounted cash flows expected to be generated by the assets. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs to sell. In 2006, no impairment indicators have been identified. |
- F - 24 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| Goodwill: |
In accordance with the requirement of SFAS No. 142, intangible assets deemed to have indefinite lives are no longer amortized after January 1, 2002. The distribution network is deemed to have an indefinite useful life because it is expected to generate cash flows indefinitely. In accordance with SFAS No. 142, the Company evaluates the remaining useful life each year to determine whether events and
| Goodwill represents the excess of the cost over the fair value of the net assets of businesses acquired. Under SFAS No. 142, goodwill is not amortized. |
| SFAS No. 142 requires goodwill to be tested for impairment at least annually or between annual tests in certain circumstances, and written down when impaired, rather than amortized as previous accounting standards required. Goodwill is tested for impairment by comparing the fair value of the reporting unit with its carrying value. Fair value is determined using discounted cash flows and market capitalization. Significant estimates used in the fair value methodologies include estimates of future cash flows, future growth rates and the weighted average cost of capital of the reporting unit. The Company performed annual impairment tests during the fourth quarter of 2004, 2005 and 2006 and did not identify any impairment losses. |
| m. | Revenue recognition: |
| The Company generates revenues from sales of products, which include hardware and software, software licensing, professional services and maintenance. Professional services include installation, project management and training. The Company sells its products indirectly through a global network of distributors, system integrators and strategic partners, all of whom are considered end-users, and through its direct sales force. |
| Revenues from sales of product and software licensing are recognized when all criteria outlined in Statement Of Position (“SOP”) 97-2, “Software Revenue Recognition” (as amended by SOP 98-9) are met. Revenue from products and software licensing is recognized when persuasive evidence of an agreement exists, delivery of the product has occurred, the fee is fixed or determinable and collectibility is probable. |
| In transactions, where a customer’s contractual terms include a provision for customer acceptance, revenues are recognized either when such acceptance has been obtained or as the acceptance provision has lapsed. |
| With regard to arrangements involving multiple elements, the Company applies Statement of Position No. 98-9, “Modification of SOP No. 97-2, Software Revenue Recognition with Respect to Certain Transactions” (“SOP No. 98-9”). According to SOP No. 98-9, revenues should be allocated to the different elements in the arrangement under the “residual method” when Vendor Specific Objective Evidence (“VSOE”) of fair value exists for all undelivered elements and no VSOE exists for the delivered elements. Under the residual method, at the outset of the arrangement with the customer, the Company defers revenue for the fair value of its undelivered elements (maintenance and professional services) and recognizes revenue for the remainder of the arrangement fee attributable to the elements initially delivered in the arrangement (products and software licenses) when the basic criteria in SOP No. 97-2 have been met. Any discount in the arrangement is allocated to the delivered element. |
circumstances continue to support an indefinite useful life. The Company performed annual impairment test in 2003, and did not identify any impairment.- F - 25 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| The Company’s policy for establishing VSOE of fair value of maintenance services is based on the price charged when the maintenance is sold separately i.e. based on the renewal activity for the installed base of the Company. Establishment of VSOE of fair value of installation and training services is based on the price charged when these elements are sold separately. VSOE of fair value to the project management services is established based on a price per day which is identical to price per day charged for installation services. |
| The Company maintains a provision for product returns in accordance with SFAS No. 48, “Revenue Recognition When Right of Return Exists”. The provision is estimated based on the Company’s past experience and is deducted from revenues. Trade receivables as of December 31, 2005 and 2006, are presented net of provision for product returns in the amounts of $ 1,155 and $ 1,975 respectively. |
| Revenues from maintenance and professional services are recognized ratably over the contractual period or as services are performed. |
| Deferred revenue includes advances and payments received from customers, for which revenue has not yet been recognized. |
| n. | Research and development costs: |
| Research and development costs (net of grants and participations) incurred in the process of software production before establishment of technological feasibility, are charged to expenses as incurred. Costs of the production of a product master incurred subsequent to the establishment of technological feasibility are capitalized according to the principles set forth in SFAS No. 86, “Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed”. Based on the Company’s product development process, technological feasibility is established upon completion of a detailed program design. |
| Costs incurred by the Company between completion of the detailed program design or working model and the point at which the product is ready for general release have been capitalized. |
| Capitalized software development costs are amortized commencing with general product release by the straight-line method over the estimated useful life of the software product. |
| o. | Income taxes: |
| The Company accounts for income taxes in accordance with SFAS No. 109, “Accounting for Income Taxes”. This statement prescribes the use of the liability method whereby deferred tax asset and liability account balances are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. The Company provides a valuation allowance, if necessary, to reduce deferred tax assets to the amount that is more likely than not to be realized. |
k. Impairment of long-lived assets:- F - 26 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| p. | Government grants: |
| Non-royalty bearing grants from the Government of Israel for funding research and development projects are recognized at the time the Company is entitled to such grants on the basis of the related costs incurred and recorded as a deduction from research and development costs. |
| q. | Concentrations of credit risk: |
| Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents, short-term bank deposits, trade receivables and marketable securities. |
| The Company’s cash and cash equivalents and short-term bank deposits are invested in deposits mainly in dollars with major international banks. Such deposits in the United States may be in excess of insured limits and are not insured in other jurisdictions. Management believes that the financial institutions that hold the Company’s investments are financially sound and, accordingly, low credit risk exists with respect to these investments. |
| The Company’s trade receivables are derived from sales to customers located primarily in North America, EMEA and the Far East. The Company performs ongoing credit evaluations of its customers and obtains letter of credit and bank guarantees for certain receivables. Additionally, the Company insures certain of its receivables with a credit insurance company. An allowance for doubtful accounts is provided with respect to specific debts that the Company has determined to be doubtful of collection and a general provision on the remaining balance, based on the length of time the receivables are past due. |
| The Company’s marketable securities include investment in U.S. corporate debentures, U.S government debentures, structured notes and auction rate securities. Management believes that the portfolio is well diversified, and accordingly, low credit risk exists with respect to those marketable securities. |
| The Company entered into forward contracts and option strategies (together: “derivative instruments”) intended to protect against the increase in value of forecasted non-dollar currency cash flows and the increase/decrease in fair value of non-dollar liabilities/assets. The derivative instruments effectively hedge the Company’s non-dollar currency exposure (see Note 10). |
| r. | Severance pay: |
| The Company’s liability for severance pay for its Israeli employees is calculated pursuant to Israeli severance pay law based on the most recent monthly salary of the employees multiplied by the number of years of employment as of the balance sheet date. Employees are entitled to one month’s salary for each year of employment, or a portion thereof. The Company’s liability is fully provided by monthly deposits with insurance policies and severance pay funds and by an accrual. |
- F - 27 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| The deposited funds include profits accumulated up to the balance sheet date. The deposited funds may be withdrawn only upon the fulfillment of the obligation pursuant to Israeli severance pay law or labor agreements. The value of the deposited funds is based on the cash surrendered value of these policies and includes immaterial profits. |
| Severance pay expense for 2004, 2005 and 2006 was $ 2,956, $ 3,622 and $ 4,305, respectively. |
| The Company has a 401(K) defined contribution plan covering certain employees in the U.S. All eligible employees may elect to contribute up to 6%, but generally not greater than $ 15 per year, (for certain employees over 50 years of age the maximum contribution is $ 20 per year) of their annual compensation to the plan through salary deferrals, subject to IRS limits. The Company matches 50% of employee contributions to the plan up to a limit of 6% of their eligible compensation. In the years 2004, 2005, and 2006 the Company recorded expense for matching contributions in the amount of $ 547, $ 812 and $ 1,176 respectively. |
| s. | Basic and diluted net earnings per share: |
| Basic net earnings per share are computed based on the weighted average number of Ordinary shares outstanding during each year. Diluted net earnings per share are computed based on the weighted average number of Ordinary shares outstanding during each year plus dilutive potential equivalent Ordinary shares considered outstanding during the year, in accordance with SFAS No. 128, “Earnings Per Share”. |
| The weighted average number of shares related to outstanding antidilutive options excluded from the calculations of diluted net earnings per share was 2,189,550, 1,937,222 and 705,589 for the years ended December 31, 2004, 2005 and 2006, respectively. |
| t. | Accounting for Stock-based compensation: |
| On January 1, 2006, the Company adopted Statement of Financial Accounting Standards No. 123 (revised 2004), “Share-Based Payment” (“SFAS 123(R)”) which requires the measurement and recognition of compensation expense based on estimated fair values for all share-based payment awards made to employees and directors. SFAS 123(R) supersedes Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees” (“APB 25”), for periods beginning in fiscal year 2006. In March 2005, the Securities and Exchange Commission issued Staff Accounting Bulletin No. 107 (“SAB 107”) relating to SFAS 123(R). The Company has applied the provisions of SAB 107 in its adoption of SFAS 123(R). SFAS 123(R) requires companies to estimate the fair value of equity-based payment awards on the date of grant using an option-pricing model. The value of the portion of the award that is ultimately expected to vest is recognized as an expense over the requisite service periods in the Company’s consolidated income statements. |
- F - 28 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| Prior to January 1, 2006, the Company accounted for options granted to employees and directors under the recognition and measurement provisions of APB 25 as permitted by Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation” (“SFAS 123”) whereby compensation expenses is equal to the excess, if any of the quoted market price of the stock over the exercise price at the grant date of the award. |
| During the years ended December 31, 2004 and 2005, the Company did not recognize anystock-based compensation expense related to employee stock options. |
| Effective January 1, 2006, the Company adopted the fair value recognition provisions of SFAS 123(R), using the modified prospective transition method. Under that transition method, compensation cost recognized in the year ended December 31, 2006, includes: (a) compensation cost for all share-based payments granted prior to, but not yet vested as of January 1, 2006, based on the grant date fair value estimated in accordance with the original provisions of SFAS 123, and (b) compensation cost for all share-based payments granted subsequent to January 1, 2006, based on the grant-date fair value estimated in accordance with the provisions of SFAS 123(R). Results for prior periods have not been restated. |
| The Company recognizes compensation expenses for the value of its awards, which have graded vesting, based on the accelerated attribution method over the requisite service period of each of the awards, net of estimated forfeitures. Estimated forfeitures are based on actual historical pre-vesting forfeitures. |
| As a result of adopting SFAS 123(R) on January 1, 2006, the Company’s income before taxes on income and net income for the year ended December 31, 2006, is approximately $ 12,571 and $ 10,424 lower, respectively, than if it had continued to account for stock-based compensation under APB 25. Basic and diluted net earnings per share for the year ended December 31, 2006 are $ 0.21 and $ 0.20 lower, respectively, than if the Company had continued to account for stock-based compensation under APB 25. |
| The Company estimates the fair value of stock options granted using the Black-Scholes-Merton option-pricing model. The option-pricing model requires a number of assumptions, of which the most significant are the expected stock price volatility and the expected option term. Expected volatility was calculated based upon actual historical stock price movements. The expected term of options granted is derived from the output of the option valuation model and represents the period of time that options granted are expected to be outstanding. The risk-free interest rate is based on the yield from U.S. Federal Reserve zero-coupon bonds with an equivalent term. The Company has historically not paid dividends and has no foreseeable plans to pay dividends. |
| The fair value of the Company’s stock options granted to employees and directors for the year ended December 31, 2006 was estimated using the following assumptions: |
| Expected volatility | 33.9%-40.6% | ||
| Weighted average volatility | 40.0% | ||
| Risk free interest rate | 4.6%-4.9% | ||
| Expected dividend | 0% | ||
| Expected term (in years) | 2.3-3.7 |
- F - 29 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| A summary of the Company’s stock options activity and related information for the year ended December 31, 2006, is as follows: |
| Number of options | Weighted-average exercise price | Weighted- average remaining contractual term (in years) | Aggregate intrinsic value | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Outstanding at January 1, 2006 | 8,136,754 | $ | 15.80 | ||||||||||||
| Granted | 1,325,000 | $ | 25.99 | ||||||||||||
| Exercised | (2,807,656 | ) | $ | 13.43 | |||||||||||
| Forfeited | (996,442 | ) | $ | 30.98 | |||||||||||
| Outstanding at December 31, 2006 | 5,657,656 | $ | 16.69 | 4.1 | $ | 79,749 | |||||||||
| Exercisable at December 31, 2006 | 1,720,612 | $ | 11.20 | 3.1 | $ | 33,685 | |||||||||
| Vested and expected to vest at December 31, 2006 | 5,302,490 | $ | 16.49 | 4.1 | $ | 75,786 | |||||||||
| The weighted-average grant-date fair value of options granted during years ended December 31, 2004, 2005 and 2006 was $ 3.57, $ 6.73 and $ 9.20, respectively. The total intrinsic value of options exercised during the years ended December 31, 2006 was $ 41,249. |
| As of December 31, 2006, there was approximately $ 13,981 of total unrecognized compensation costs related to stock-based compensation arrangements granted under the Company’s stock option plan. The cost is expected to be recognized over a weighted average period of 1.55 years. |
| The options outstanding under the Company’s Stock Option Plans as of December 31, 2006 have been separated into ranges of exercise price as follows: |
| Ranges of exercise price | Options outstanding as of December 31, 2006 | Weighted average remaining contractual life | Weighted average exercise price | Options exercisable as of December 31, 2006 | Weighted Average Exercise price of Options Exercisable | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| $ | (Years) | $ | $ | |||||||||||||||
| 3.915-5.57 | 162,920 | 1.81 | 5.01 | 162,920 | 5.01 | |||||||||||||
| 6.00-8.27 | 377,890 | 0.83 | 6.67 | 374,140 | 6.66 | |||||||||||||
| 9.66-14.03 | 1,489,757 | 3.59 | 10.62 | 608,413 | 10.26 | |||||||||||||
| 15.165-22.75 | 2,312,889 | 4.55 | 17.77 | 575,139 | 16.91 | |||||||||||||
| 24.36-31.27 | 1,314,200 | 5.38 | 25.99 | - | - | |||||||||||||
| 5,657,656 | 1,720,612 | |||||||||||||||||
- F - 30 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| The pro forma table below illustrates the effect on net income and basic and diluted net income per share for the years ended December 31, 2004 and 2005, if the Company had applied the fair value recognition provisions of SFAS 123 to options granted under the Company’s stock option plans in all periods presented prior to the adoption of SFAS 123(R). For purposes of this pro forma disclosure, the value of the options is estimated using the Black-Scholes-Merton option pricing formula with the following weighted-average assumptions: |
| Year ended December 31, | |||
|---|---|---|---|
| 2004 | 2005 | ||
| Risk free interest rate | 2.7% | 4.1% | |
| Dividend yield | 0% | 0% | |
| Volatility factor | 0.457 | 0.431 | |
| Expected life of the options | 3 | 3.83 | |
| Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | ||||||||
| Net income as reported | $ | 24,555 | $ | 36,569 | |||||
| Deduct: Total stock-based employee compensation expense | |||||||||
| determined under fair value based method for all awards, net | |||||||||
| of related tax effects | (7,182 | ) | (9,382 | ) | |||||
| Pro forma net income | $ | 17,373 | $ | 27,187 | |||||
| Basic net earnings per share as reported | $ | 0.70 | $ | 0.95 | |||||
| Diluted net earnings per share as reported | $ | 0.66 | $ | 0.89 | |||||
| Pro forma basic net earnings per share | $ | 0.49 | $ | 0.71 | |||||
| Pro forma diluted net earnings per share | $ | 0.46 | $ | 0.66 | |||||
- F - 31 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| u. | Fair value of financial instruments: |
| The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial instruments: |
| The carrying amount reported in the balance sheet for cash and cash equivalents, trade receivables and trade payables approximates their fair value due to the short-term maturities of such instruments. |
| The fair value for marketable securities is based on quoted market prices and does not differ significantly from the carrying amount (see Note 3). |
| v. | Legal contingencies: |
| The Company is currently involved in various claims and legal proceedings. The Company reviews the status of each matter and assesses its potential financial exposure. If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, the Company accrues a liability for the estimated loss. |
| w. | Advertising expenses: |
| Advertising expenses are charged to expense as incurred. Advertising expenses for the years 2004, 2005 and 2006 were $ 2,621, $ 3,222 and $ 5,155, respectively. |
| x. | Derivatives and hedging activities: |
| SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities” requires the Company to recognize all of its derivative instruments as either assets or liabilities on the balance sheet at fair value. The accounting for changes in the fair value (i.e., gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and further, on the type of hedging relationship. For those derivative instruments that are designated and qualify as hedging instruments, a company must designate the hedging instrument, based upon the exposure being hedged, as a fair value hedge, cash flow hedge or a hedge of a net investment in a foreign operation. |
| For derivative instruments that are designated and qualify as a fair value hedge (i.e., hedging the exposure to changes in the fair value of an asset or a liability or an identified portion thereof that is attributable to a particular risk), the gain or loss on the derivative instrument as well as the offsetting loss or gain on the hedged item attributable to the hedged risk are recognized in the line item associated with the hedged item in earnings during the period of the change in fair values. For derivative instruments that are designated and qualify as a cash flow hedge (i.e., hedging the exposure to variability in expected future cash flows that is attributable to a particular risk), the effective portion of the gain or loss on the derivative instrument is reported as a component of accumulated other comprehensive income and reclassified into earnings in the line item associated with the hedged transaction in the period or periods during which the hedged transaction affects earnings. The remaining gain or loss on the derivative instrument in excess of the cumulative change in the present value of future cash flows of the hedged item, if any, is recognized in financial income/expense in the period of change. |
- F - 32 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 2: | – | SIGNIFICANT ACCOUNTING POLICIES (Cont.) |
| y. | Recently issued accounting pronouncements: |
| In June 2006, the Financial Accounting Standard Board (“FASB”) issued Interpretation No. 48, “Accounting for Uncertainty in Income Taxes” (“FIN 48”). FIN 48 creates a single model to address uncertainty in tax positions. FIN 48 clarifies the accounting for income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. FIN 48 also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure and transition. In addition, FIN 48 clearly scopes out income taxes from Financial Accounting Standards Board Statement No. 5, “Accounting for Contingencies.” FIN 48 utilizes a two-step approach for evaluating tax positions. Recognition (step one) occurs when an enterprise concludes that a tax position, based solely on its technical merits, is more-likely-than-not to be sustained upon examination. Measurement (step two) is only addressed if step one has been satisfied (i.e., the position is more-likely-than-not to be sustained). FIN 48 applies to all tax positions related to income taxes subject to SFAS No. 109, “Accounting for Income Taxes.” This includes tax positions considered to be “routine” as well as those with a high degree of uncertainty. Derecognition of a tax position that was previously recognized would occur when a company subsequently determines that a tax position no longer meets the more-likely-than-not threshold of being sustained. FIN 48 specifically prohibits the use of a valuation allowance as a substitute for derecognition of tax positions. FIN 48 is effective for fiscal years beginning after December 15, 2006. As a result of the implementation of FIN 48, the Company increased its retained earnings as of January 1, 2007 by approximately $ 800. |
| In September 2006, the FASB issued SFAS No. 157, “Fair Value Measurements.” This standard defines fair value, establishes a framework for measuring fair value in generally accepted accounting principles and expands disclosures about fair value measurements. SFAS No. 157 is effective for financial statements issued for fiscal years beginning after November 15, 2007 and interim periods within those fiscal years. Management believes this standard will not have a material effect on its consolidated financial statements. |
| In February 2007, the FASB issued SFAS No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities” (“SFAS No. 159”), which permits companies to choose to measure certain financial instruments and other items at fair value that are not currently required to be measured at fair value. SFAS No. 159 is effective for fiscal years beginning after November 15, 2007. The Company will adopt SFAS No. 159 no later than January 1, 2008. The Company has not yet determined the effect that the adoption of SFAS No. 159 will have on its consolidated financial statements. |
- F - 33 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 3: | – | MARKETABLE SECURITIES |
| a. | The following table summarizes amortized costs, gross unrealized gains and losses and estimated fair values of held-to-maturity marketable securities as of December 31, 2005 and 2006: |
| Amortized cost | Gross unrealized gains | Gross unrealized losses | Estimated fair value | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| December 31, | December 31, | December 31, | December 31, | ||||||||||||||||||||||||
| 2005 | 2006 | 2005 | 2006 | 2005 | 2006 | 2005 | 2006 | ||||||||||||||||||||
| U.S. corporate debentures | $ | 71,043 | $ | 102,597 | $ | - | 45 | $ | (1,172 | ) | (970 | ) | $ | 69,871 | 101,672 | ||||||||||||
| U.S Government debentures | 73,278 | 93,820 | 4 | - | (1,424 | ) | (775 | ) | 71,858 | 93,045 | |||||||||||||||||
| Structured notes | 12,180 | 9,680 | - | - | - | (123 | ) | 12,180 | 9,557 | ||||||||||||||||||
| $ | 156,501 | $ | 206,097 | $ | 4 | 45 | $ | (2,596 | ) | $ | (1,868 | ) | $ | 153,909 | $ | 204,274 | |||||||||||
| The following table shows the gross unrealized losses and fair value of Company’s investments with unrealized losses that are not deemed to be other-than-temporarily impaired, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 2006: |
| December 31, 2006 | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Less than 12 months | 12 months or greater | Total | |||||||||||||||||||
| Fair value | Unrealized losses | Fair value | Unrealized losses | Fair value | Unrealized losses | ||||||||||||||||
| U.S. corporate debentures | $ | 37,101 | $ | (188 | ) | $ | 52,722 | $ | (782 | ) | $ | 89,823 | $ | (970 | ) | ||||||
| U.S Government debentures | $ | 40,047 | $ | (140 | ) | $ | 52,997 | $ | (635 | ) | $ | 93,044 | $ | (775 | ) | ||||||
| Structured notes | - | - | $ | 4,877 | $ | (123 | ) | $ | 4,877 | $ | (123 | ) | |||||||||
| $ | 77,148 | $ | (328 | ) | $ | 110,596 | $ | (1,540 | ) | $ | 187,744 | $ | (1,868 | ) | |||||||
| The unrealized losses in the Company’s investments in held-to-maturity marketable securities were caused by interest rate increases. The contractual cash flows of these investments are either guaranteed by the U.S. government or an agency of the U.S. government or were issued by highly rated corporations. Accordingly, it is expected that the securities would not be settled at a price less than the amortized cost of the Company’s investment. Based on the immaterial severity of the impairments and the ability and intent of the Company to hold these investments to maturity, the bonds were not considered to be other than temporarily impaired at December 31, 2006. |
| As of December 31, 2005 and 2006, all the Company’s U.S. corporate debentures, U.S. government debentures and structured notes were classified as held-to-maturity. |
| In 2004 the Company sold debt securities, which were classified as held-to-maturity, due to a rating decrease, in consideration of $ 911. As a result of the sale, the Company recorded a loss of $ 14. In 2005 and 2006, the Company did not sell any securities prior to their maturity and accordingly, did not realize any gains or losses on held-to-maturity securities in that year. |
- F - 34 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 3: | – | MARKETABLE SECURITIES (Cont.) |
| During 2005 and 2006, held-to-maturity marketable securities in the amount of $ 9,630 and $ 3,000, respectively, were called by the issuers prior to maturity. |
| The scheduled maturities of held-to-maturity marketable securities at December 31, 2006 are as follows: |
| Amortized cost | Estimated fair value | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Held-to-maturity: | |||||||||
| Due within one year | $ | 70,287 | $ | 69,792 | |||||
| Due after one year through five years | 128,294 | 127,046 | |||||||
| Due after five years through ten years | 7,516 | 7,436 | |||||||
| $ | 206,097 | $ | 204,274 | ||||||
| b. | Auction rate securities in the amount of $ 22,572 as of December 31, 2006, were classified as available-for-sale marketable securities and were presented as short-term marketable securities. As of December 31, 2005, no auction rate securities were held by the Company. The scheduled maturities of available-for-sale marketable securities at December 31, 2006 are above 10 years. |
| NOTE 4: | – | SHORT-TERM OTHER RECEIVABLES AND PREPAID EXPENSES |
| December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Government authorities | $ | 1,959 | $ | 2,355 | |||||
| Interest receivable | 1,202 | 2,113 | |||||||
| Prepaid expenses | 4,062 | 4,771 | |||||||
| Assets of discontinued operation | 646 | 646 | |||||||
| Other | 1,675 | 1,514 | |||||||
| $ | 9,544 | $ | 11,399 | ||||||
| NOTE 5: | – | INVENTORIES |
| Raw materials | $ | 1,022 | $ | 2,457 | |||||
| Work-in-progress | 29 | 56 | |||||||
| Finished goods | 22,121 | 16,106 | |||||||
| $ | 23,172 | $ | 18,619 | ||||||
- F - 35 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 6: | – | PROPERTY AND EQUIPMENT, NET |
| December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Cost: | |||||||||
| Computers and peripheral equipment | $ | 55,260 | $ | 61,941 | |||||
| Office furniture and equipment | 13,839 | 15,154 | |||||||
| Leasehold improvements | 3,986 | 4,443 | |||||||
| Motor Vehicles | 23 | 3 | |||||||
| 73,108 | 81,541 | ||||||||
| Accumulated depreciation: | |||||||||
| Computers and peripheral equipment | 47,439 | 52,382 | |||||||
| Office furniture and equipment | 8,038 | 10,077 | |||||||
| Leasehold improvements | 2,739 | 3,267 | |||||||
| Motor Vehicles | 4 | 2 | |||||||
| 58,220 | 65,728 | ||||||||
| Depreciated cost | $ | 14,888 | $ | 15,813 | |||||
| Depreciation expense totaled $ 8,603, $ 7,941 and $ 8,244 for the years ended December 31, 2004, 2005 and 2006, respectively. |
| NOTE 7: | – | OTHER INTANGIBLE ASSETS, NET |
| a. | Other intangible assets: |
| December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Original amounts: | |||||||||
| Capitalized software development costs | $ | 9,063 | $ | 5,037 | |||||
| Core technology | 9,319 | 60,910 | |||||||
| Trademarks | 1,440 | 6,642 | |||||||
| Customer relationships and distribution network | 17,517 | 60,533 | |||||||
| Maintenance contracts | 534 | 582 | |||||||
| 37,873 | 133,704 | ||||||||
| Accumulated amortization: | |||||||||
| Capitalized software development costs | 6,266 | 2,500 | |||||||
| Core technology | 5,037 | 11,869 | |||||||
| Trademarks | 982 | 1,854 | |||||||
| Customer relationships and distribution network | 1,064 | 5,717 | |||||||
| Maintenance contracts | 534 | 582 | |||||||
| 13,883 | 22,522 | ||||||||
| Other intangible assets, net | $ | 23,990 | $ | 111,182 | |||||
| b. | Amortization expense amounted to $ 5,190, $ 5,211 and $ 13,675 for the years ended December 31, 2004, 2005 and 2006, respectively. |
- F - 36 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 7: | – | OTHER INTANGIBLE ASSETS, NET (Cont.) |
| c. | Estimated amortization expense for the years ended (excluding amortization of capitalized software development costs): |
| December 31, | |||||||
|---|---|---|---|---|---|---|---|
| 2007 | 16,541 | ||||||
| 2008 | 15,775 | ||||||
| 2009 | 15,166 | ||||||
| 2010 | 14,712 | ||||||
| 2011 | 11,393 | ||||||
| Thereafter | 35,058 | ||||||
| 108,645 | |||||||
| NOTE 8: | – | GOODWILL |
| The changes in the carrying amount of goodwill for the years ended December 31, 2005 and 2006 are as follows: |
| Balance as of January 1, 2005 | $ | 25,745 | |||||
| Adjustment to goodwill in respect of settlement | (1,191 | ) | |||||
| Additions in respect of the acquisitions of CRS and Hannamax | 26,470 | ||||||
| Foreign currency translation adjustments | (1,171 | ) | |||||
| Balance as of December 31, 2005 | 49,853 | ||||||
| Adjustment to goodwill in respect of settlement | 1,000 | ||||||
| Additions in respect of the acquisitions of Hannamax, FAST, Performix and IEX | 166,734 | ||||||
| Foreign currency translation adjustments | 2,843 | ||||||
| Balance as of December 31, 2006 | $ | 220,430 | |||||
| NOTE 9: | – | ACCRUED EXPENSES AND OTHER LIABILITIES |
| December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Employees and payroll accruals | $ | 20,692 | $ | 26,877 | |||||
| Accrued expenses | 26,868 | 45,234 | |||||||
| Deferred revenues | 44,769 | 60,684 | |||||||
| Other | 8,215 | 14,195 | |||||||
| $ | 100,544 | $ | 146,990 | ||||||
- F - 37 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 10: | – | DERIVATIVE INSTRUMENTS |
| To protect against changes in the value of forecasted foreign currency transactions and balances, the Company has instituted a foreign-currency hedging program. The Company hedges portions of its forecasted cash flows and balances denominated in foreign currencies with forward contracts and option strategies (together: “derivative instruments”). |
| The Company entered into derivative instrument arrangements to hedge a portion of anticipated New Israeli Shekel (“NIS”) payroll payments. These derivative instruments are designated as cash flows hedges, as defined by SFAS No. 133, as amended, and are all highly effective as hedges of these expenses when the salary is recorded. The effective portion of the derivative instruments is included in payroll expenses in the statements of income. |
| In addition, the Company entered into derivative instruments to hedge certain trade receivables, trade payable payments, expected payments under fixed price contracts denominated in foreign currency, liabilities to employees and other long-term liability. The purpose of the Company’s foreign currency hedging activities is to protect the Company from changes in the foreign currency exchange rate to the dollar. |
| At December 31, 2006, the Company expects to reclassify $ 72 of net gains on derivative instruments from accumulated other comprehensive income to earnings during the next twelve months. |
| NOTE 11: | – | COMMITMENTS AND CONTINGENT LIABILITIES |
| a. | Lease commitments: |
| The Company leases office space, office equipment and various motor vehicles under operating leases. |
| 1. | The Company’s office space and office equipment are rented under several operating leases. |
| Future minimum lease commitments under non-cancelable operating leases for the years ended December 31, are as follows: |
| 2007 | $ | 9,003 | ||||
| 2008 | 3,112 | |||||
| 2009 | 2,566 | |||||
| 2010 | 1,843 | |||||
| 2011 and thereafter | 2,893 | |||||
| $ | 19,417 | |||||
| Rent expenses for the years ended December 31, 2004, 2005 and 2006 were approximately $ 6,107, $ 6,317 and $ 8,668, respectively. |
| 2. | The Company leases its motor vehicles under cancelable operating lease agreements. The minimum payment under these operating leases, upon cancellation of these lease agreements was $ 933 as of December 31, 2006. |
- F - 38 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 11: | – | COMMITMENTS AND CONTINGENT LIABILITIES (Cont.) |
| Lease expenses of vehicles for the years ended December 31, 2004, 2005 and 2006 were $ 2,396, $ 2,552 and $ 2,865, respectively. |
| b. | Other commitments: |
| The Company is obligated under certain agreements with its suppliers to purchase goods and under an agreement with its manufacturing subcontractor to purchase projected inventory and excess inventory. Non cancelable obligations, net of provisions, as of December 31, 2006, were approximately $ 6,700. These obligations will be fulfilled during 2007. |
| c. | Legal proceedings: |
| 1. | On October 19, 2004, CipherActive filed an action against the Company in the District Court of Tel Aviv, State of Israel. In this lawsuit, CipherActive claims that under a development agreement with the Company, it is entitled to receive license fees in respect of certain software that it allegedly developed for the Company and which has been embedded in one of the Company’s products. CipherActive claims that it is entitled to license fees in the amount of $ 600 in addition to the amount of $ 100 already paid to CipherActive by the Company in respect of such license fees. In the Company’s statement of defense it claims that the software developed by CipherActive under the agreement has not been successful in the market, is no longer embedded in the Company’s product and, therefore, CipherActive is not entitled to any additional license fees. On February 1, 2007, a preliminary hearing took place, during which the Company suggested that the parties submit the dispute to mediation. Although the court approved the mediation, the parties failed to find an appropriate mediator. In a pretrial hearing that took place on May 27, 2007, the court accepted CipherActive’s request to allow additional time for negotiations between the parties. An additional pretrial hearing has been set for July 8, 2007. |
| 2. | On July 20, 2004, STS Software System Ltd. (“STS”), a wholly owned subsidiary of the Company, brought a lawsuit against Witness Systems, Inc. asserting that Witness Systems is infringing three U.S. patents of STS relating to Voice over Internet Protocol (“VoIP”). STS claims that Witness Systems infringes the VoIP patents by marketing and selling products that incorporate methods of detecting, monitoring and recording information – all fully protected by the patents. STS is seeking a permanent injunction to prevent Witness Systems from making, using, offering to sell or selling any product in the United States that infringes these patents. In response, Witness Systems is asserting that the patents are invalid and not infringed. With the Company’s consent, STS moved the court on January 3, 2007 to join the Company as a plaintiff in the litigation. The case, which is pending in the U.S. District Court for the Northern District of Georgia is in discovery. |
- F - 39 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 11: | – | COMMITMENTS AND CONTINGENT LIABILITIES (Cont.) |
| On August 30, 2004, Witness Systems filed a lawsuit in the United States District Court for the Northern District of Georgia against NICE Systems Inc., a wholly owned subsidiary of the Company. Witness Systems is alleging infringement of two U.S. patents entitled “Method and Apparatus for Simultaneously Monitoring Computer User Screen and Telephone Activity from a Remote Location” and is seeking unspecified damages and injunctive relief. On February 24, 2005, Witness Systems filed a similar action in the Northern District of Georgia against the Company alleging infringement of the same two patents. The two actions were consolidated in April 2005. The Company has denied infringing these patents and is vigorously defending against Witness Systems’ claims. In addition, the Company has asserted its right to be indemnified for losses arising out of the claims of infringement in this litigation pursuant to an agreement between the Company and Netopia, Inc., our vendor. The case is currently in discovery and no trial date has been set. |
| On January 19, 2006, Witness Systems filed a new patent infringement action in the United States District Court for the Northern District of Georgia against the Company and its wholly owned subsidiary, NICE Systems Inc., alleging infringement of a U.S. patent relating to technology to extract particular information from recorded telephone conversations. This technology is used as an option with a Company product called NicePerform. Witness Systems is requesting unspecified damages and a permanent injunction to prevent any sale of allegedly infringing products. The Company has denied all material allegations and is asserting a number of defenses. The Company believes that the claims are without merit and intends to vigorously defend against them. The case is currently in discovery. |
| On May 10, 2006, the Company and its wholly owned subsidiary, NICE Systems, Inc. filed a new lawsuit against Witness Systems, Inc. in the United States District Court for District of Delaware claiming that Witness Systems is infringing ten U.S. patents. These patents cover various aspects of recording customer interaction communications and traditional logging including event triggered call and screen recording, “cradle-to-grave” recording of customer calls, traditional TDM loggers, off-site storage of calls, and multi-stage telephone data logging. In this lawsuit, the Company claims that Witness Systems infringes the Company’s patents by marketing and selling products that use methods, products and systems which the Company believes are protected by Company’s patents. The Witness products the Company has accused of infringing its patents include Impact 360®, ContactStore®, eQuality ContactStore®, ContactStore for Communication Manager®, eQuality ContactStore for Communication Manager® and Eyretel’s MediaStore®. The Company is seeking a permanent injunction to prevent Witness Systems from making, using, or offering to sell or selling any product in the United States which infringes these patents. In addition, the Company is seeking damages for Witness Systems’ past willful infringement of these patents. The case is in discovery and a trial is scheduled to begin on January 15, 2008. |
| On December 28, 2006, the Company and its wholly owned subsidiary, Nice Systems, Inc., filed an action against Witness Systems, Inc., seeking a declaration from the court that a certain patent, which is closely related to the patent aforementioned with respect to the lawsuit filed by Witness Systems on January 19, 2006, is invalid and not infringed. The case is in its very early stages and discovery has not yet begun. |
- F - 40 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 11: | – | COMMITMENTS AND CONTINGENT LIABILITIES (Cont.) |
| 3. | The Company is currently in dispute with Origin Data Realisation Limited (“Origin”) relating to the terms of a license of software and other matters. The dispute was submitted to mediation and a settlement dialogue is ongoing. To date, no formal legal proceedings have been instituted by either side. |
| 4. | On July 27, 2004, Dictaphone Corp. filed an action against VoicePrint in the United States District Court for the Central District of California asserting the infringement by VoicePrint of two U.S patents, which the Company subsequently acquired from Dictaphone. This lawsuit has been settled in principle. The documentation for this settlement continues to be negotiated, and is expected to be completed and signed shortly. |
| 5. | In December 2006, Calyon Corporate and Investment Bank (“Calyon”) filed a suit against the Company in the District Court of Tel Aviv, demanding repayment of $ 648 plus accrued interest, in the total amount of $ 740. The Company deducted this amount in January 2004 from a payment transferred from an account of Thales maintained with Calyon to the Company’s account, at the instruction of Thales, in connection with the acquisition of Thales Contact Solutions (“TCS”) from Thales. The Company had notified TCS in 2004 that it had setoff such amount with respect to an overdue payment by TCS to the Company. The Company believes that it had the legal right to make the deduction at the time and therefore intends to vigorously defend against such claim. This lawsuit is in its initial stages. |
| 6. | On March 9, 2007, Formatest AG filed a claim against NICE Switzerland AG, a wholly owned subsidiary of the Company, in the Cantonal Court of Zug, Switzerland. The claim is in the amount of approximately $ 1,600 (EUR 1,187,793), plus interest at 5% per annum, and is made in connection with an agreement dated December 10, 2004 between FAST Video Security AG (now NICE Switzerland AG) and Formatest AG. The Company expects to be entitled to recover a substantial part of any liability owed by NICE Switzerland AG to Formatest AG under the terms of indemnification provision contained in the sale and purchase agreement relating to the acquisition of the shares in FAST Video Security AG, although the parties to the sale and purchase agreement who are obliged to pay such indemnification contest any such liability. The Company and Formatest AG have started to discuss a potential settlement of the dispute. |
| NOTE 12: | – | CREDIT LINES |
| As of December 31, 2006, the Company had authorized credit lines from banks in the amount of approximately $ 260,000 When utilized, the credit lines will be denominated in dollars and will bear interest at the rate of up to LIBOR + 0.45 %. An amount of approximately $ 211,000 out of the total credit lines is secured by the Company’s cash and cash equivalents and marketable securities. As of December 31, 2006, $ 6,200 of the $ 260,000 referred to above was used for bank guarantees. |
| The company has no financial covenants to secure the above credit lines. |
- F - 41 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME |
| a. | Israeli taxation: |
| 1. | Corporate tax rates in Israel: |
| Taxable income of Israeli companies is subject to tax at the rate of 31% in 2006, 29% in 2007, 27% in 2008, 26% in 2009 and 25% in 2010 and thereafter. |
| 2. | Tax benefits under the Israel Law for the Encouragement of Capital Investments, 1959 (“the Law”): |
| The Law empowers the Israeli Investment Center to grant Approved Enterprise status to capital investments in production facilities that meet certain relevant criteria (“Approved Enterprise”). In general, such capital investments will receive Approved Enterprise status if the enterprise is expected to contribute to the development of the productive capacity of the economy, absorption of immigrants, creation of employment opportunities, or improvement in the balance of payments. |
| The tax benefits derived from any such Approved Enterprise relate only to taxable income attributable to the specific program of investment to which the status was granted. To the extent that NICE has been granted Approved Enterprise status and operates under more than one approval, or that its capital investments are only partly approved, its effective corporate tax rate will be the result of a weighted combination of the various rates applicable. |
| Certain production facilities of NICE have been granted the status of an Approved Enterprise under the Law, in four separate investment programs. For all such Approved Enterprises, the Company elected to apply for alternative tax benefits (“Alternative Package”), waiving government grants in return for a tax exemption. |
| Income derived from the first and second program was tax-exempt for a period of four years, commencing 1999 and 1997, respectively, and is taxed at the reduced corporate tax rate of 10%-25% (based on the percentage of foreign ownership in each taxable year) for an additional period of six years. Income derived from the third and fourth programs are tax-exempt for a period of two years, commencing 2005, and will be taxed at the reduced corporate tax rate of 10%-25% (based on the percentage of foreign ownership in each taxable year) for an additional period of eight years. |
| The above mentioned tax benefits are scheduled to expire by 2014 in a gradual manner. |
| In the event of distribution of dividends from the said tax-exempt income, the amount distributed will be subject to corporate tax at the rate ordinarily applicable to the Approved Enterprise’s income. The tax-exempt income attributable to the “Approved Enterprise” programs mentioned above can be distributed to shareholders without subjecting NICE to taxes only upon the complete liquidation of NICE. |
| The duration of tax benefits, for each of the Programs is subject to limitations of the earlier of 12 years from completion of the investment or commencement of production, or 14 years from receipt of approval, as an Approved Enterprise under the Law. |
- F - 42 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME (Cont.) |
| The entitlement to the above benefits is conditional upon the Company’s fulfilling the conditions stipulated by the Law and regulations published thereunder. Should NICE fail to meet such requirements in the future, income attributable to its Approved Enterprise programs could be subject to the statutory Israeli corporate tax rate and the Company could be required to refund a portion of the tax benefits already received, with respect to such programs. As of December 31, 2006, management believes that NICE is in compliance with all the conditions required by the Law. |
| On April 1, 2005, an amendment to the Law came into effect (“the Amendment”) and has significantly changed the provisions of the Law. The Amendment limits the scope of enterprises which may be approved by the Investment Center by setting criteria for the approval of a facility as a “Privileged Enterprise” (rather than the previous terminology of Approved Enterprise), such as a provision requiring that at least 25% of the “Privileged Enterprise’s” income will be derived from export. Additionally, the Amendment enacted major changes in the manner in which tax benefits are awarded under the Law so that companies are no longer required for Investment Center approval in order to qualify for tax benefits. The period of tax benefits for a new “Privileged Enterprise” commences in the “Year of Commencement”. This year is the later of: (1) the year in which taxable income is first generated by the company, or (2) a year selected by the company for commencement, on the condition that the company meets certain provisions provided by the Law (“Year of Election”). |
| If a company requested the “Alternative Package” of benefits for an Approved Enterprise under the old law before the 2005 amendment, it is precluded from filing a Year of Election notice for a “Privileged Enterprise” for three years after the year in which the Approved Enterprise was activated. |
| In addition, the Law provides that terms and benefits included in any certificate of approval already granted will remain subject to the provisions of the law as they were on the date of such approval. Therefore, the four existing Approved Enterprises will not be subject to the provisions of the Amendment. |
| The Company determined 2006 as the Year of Election for the purposes of commencing the Privileged Enterprise first program benefits under the amended law. This plan brings the total number of Approved Enterprise investment programs to five. |
| As a result of the amendment, tax-exempt income generated under the provisions of the amended law, will subject the Company to taxes upon dividend distribution or complete liquidation. |
| The Company does not intend to distribute any amounts of its undistributed tax exempt income as dividends as it intends to reinvest its tax-exempt income within the Company. Accordingly, no deferred income taxes have been provided on income attributable to the Company’s Approved Enterprise programs as the undistributed tax exempt income is essentially permanent in duration. |
| Dividends distributed by an Approved Enterprise and “Privileged Enterprise” will be subject to withholding tax of 15%. |
- F - 43 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME (Cont.) |
| Out of the Company’s retained earnings as of December 31, 2006 approximately $ 49,000 are tax-exempt attributable to its various Approved Enterprise programs. If such tax exempt income is distributed (other than in respect of the first four programs upon the complete liquidation of the Company), it would be taxed at the reduced corporate tax rate applicable to such profits (between 15%-25%) and an income tax liability of up to approximately $ 10,000 would be incurred as of December 31, 2006. |
| Income from sources other than the Approved Enterprise is subject to tax at regular Israeli corporate tax rate. |
| 3. | Tax benefits under the Israeli Law for the Encouragement of Industry (Taxation), 1969: |
| NICE is an “Industrial Company” as defined and, as such, is entitled to certain tax benefits including accelerated depreciation, deduction of public offering expenses in three equal annual installments and amortization of other intangible property rights for tax purposes. |
| b. | Income taxes on non-Israeli subsidiaries: |
| Non-Israeli subsidiaries are taxed according to the tax laws in their respective country of residence. Neither Israeli income taxes, foreign withholding taxes nor deferred income taxes were provided in relation to undistributed earnings of the Company’s foreign subsidiaries. This is because the Company intends to permanently reinvest undistributed earnings in the foreign subsidiaries in which those earnings arose. If these earnings were distributed to Israel in the form of dividends or otherwise, the Company would be subject to additional Israeli income taxes (subject to an adjustment for foreign tax credits) and foreign withholding taxes. |
| c. | Net operating loss carryforward: |
| As of December 31, 2006, the Company had carry forward tax losses totaling approximately $ 51,000 which can be carried forward and offset against taxable income with expiration dates ranging from 2007 and onwards. Approximately $ 24,000 of these carry forward tax losses have no expiration date. The balance expires between 2007 and 2026. |
| Utilization of U.S. net operating losses may be subject to substantial annual limitation due to the “change in ownership” provisions of the Internal Revenue Code of 1986 and similar state provisions. The annual limitation may result in the expiration of net operating losses increasing taxes before utilization. |
| Of the Company’s total carry forward tax losses, approximately $ 25,000 were inherited at the time of the acquisition of certain of our subsidiaries. A valuation allowance of $ 2,800 has been applied thereto. Any subsequent reduction of this valuation allowance and the recognition of the associated tax benefit will be applied to reduce goodwill. |
- F - 44 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME (Cont.) |
| d. | Deferred tax assets and liabilities: |
| Deferred taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts recorded for tax purposes. Significant components of the Company’s deferred tax assets and liabilities are as follows: |
| December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Deferred tax assets: | |||||||||
| Net operating losses carry forward | $ | 5,961 | $ | 11,412 | |||||
| Acquired intangibles | 6,802 | 6,881 | |||||||
| Other | 5,833 | 5,679 | |||||||
| Deferred tax assets before valuation allowance | 18,596 | 23,972 | |||||||
| Valuation allowance | (10,260 | ) | (6,577 | ) | |||||
| Deferred tax assets | 8,336 | 17,395 | |||||||
| Deferred tax liabilities: | |||||||||
| Acquired intangibles | (2,493 | ) | (33,130 | ) | |||||
| Deferred tax assets (liabilities), net | $ | 5,843 | $ | (15,735 | ) | ||||
| The Company has provided valuation allowances in respect of certain deferred tax assets resulting from tax loss carry forwards and other reserves and allowances due to uncertainty concerning realization of these deferred tax assets. |
| Decrease in valuation allowance in 2006 amounted to $ 3,683 resulted from decrease of $ 5,753 related to business combinations, and increase of $ 2,070 related to operations. |
- F - 45 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME (Cont.) |
| e. | A reconciliation of the Company’s effective tax rate to the statutory tax rate in Israel is as follows: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Income before taxes on income, as reported in the consolidated | ||||||||||||
| statements of income | $ | 23,638 | $ | 37,471 | $ | 30,992 | ||||||
| Statutory tax rate in Israel | 35 | % | 34 | % | 31 | % | ||||||
| Approved and Privileged enterprise benefits *) | - | (1.9 | )% | (14.6 | )% | |||||||
| Changes in valuation allowance | (27.2 | )% | (30.8 | )% | 3.8 | % | ||||||
| Foreign earnings taxed at different rates | - | - | (7.4 | )% | ||||||||
| Accounting for acquired In-process research and development | - | - | 14.6 | % | ||||||||
| Other | 2.0 | % | 1.1 | % | 0.3 | % | ||||||
| Effective tax rate | 9.8 | % | 2.4 | % | 27.7 | % | ||||||
| *) Net earnings per ordinary share - amounts of the benefit resulting from the "Approved and Privileged Enterprise" status | ||||||||||||
| Basic | $ | - | $ | 0.02 | $ | 0.09 | ||||||
| Diluted | $ | - | $ | 0.01 | $ | 0.09 | ||||||
| f. | Income before taxes on income is comprised as follows: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Domestic | $ | 15,367 | $ | 30,681 | $ | 33,629 | ||||||
| Foreign *) | 8,271 | 6,790 | (2,637 | ) | ||||||||
| $ | 23,638 | $ | 37,471 | $ | 30,992 | |||||||
| *) The loss before taxes in 2006 arose as a result of write off of acquired In Process Research and Development of approximately $ 13,000. |
- F - 46 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 13: | – | TAXES ON INCOME (Cont.) |
| g. | Taxes on income are comprised as follows: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Current | $ | 2,319 | $ | 5,743 | $ | 6,403 | ||||||
| Deferred | - | (4,841 | ) | $ | 2,187 | |||||||
| $ | 2,319 | $ | 902 | $ | 8,591 | |||||||
| Domestic | $ | 1,836 | $ | 1,553 | $ | 5,892 | ||||||
| Foreign | 483 | (651 | ) | $ | 2,698 | |||||||
| $ | 2,319 | $ | 902 | $ | 8,591 | |||||||
| NOTE 14: | – | SHAREHOLDERS’ EQUITY |
| a. | The Ordinary shares of the Company are traded on the Tel Aviv Stock Exchange and its ADS’s are traded on NASDAQ. |
| In December 2005 the Company effected a secondary public offering of its ADS’s on NASDAQ. The Company issued 9,200,000 shares at a price of $ 23.13 per share before underwriting and issuance expenses. Total net proceeds from the issuance amounted to approximately $ 201,724. |
| b. | Share option plans: |
| In 1995, the Company adopted an employee share option plan (“the 1995 Option Plan”). Under the 1995 option plan, employees and officers of the Company may be granted options to acquire Ordinary shares. The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, subject to certain exceptions, of not less than the fair market value of the Ordinary shares on the grant date. 16,691,132 options of the 1995 Option Plan were granted. |
| The options generally vest gradually over a four-year period from the date of grant. As of February 15, 2000, the Board of Directors of the Company adopted a resolution amending the exercise terms for any option granted subsequent to February 15, 2000 under the 1995 Option Plan whereby 25% of the stock options granted become exercisable on the first anniversary of the date of grant and 6.25% become exercisable once every quarter during the subsequent three years. The options expire no later than 6 years from the date of grant. |
- F - 47 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 14: | – | SHAREHOLDERS’ EQUITY (Cont.) |
| In 2001, the Company adopted the 2001 Stock Option Plan (“the 2001 Option Plan”). The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, of not less than the fair market value of the Ordinary shares on the grant date. 5,919,500 options of the 2001 Option Plan were granted. Unless otherwise determined by the Company’s Board of Directors as of the date of grant, the stock options expire six years after the date of grant. |
| In 2003, the Company adopted the 2003 Stock Option Plan (“the 2003 Option Plan”). Under the 2003 option plan, employees and officers of the Company may be granted options to acquire Ordinary shares. The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, subject to certain exceptions, of not less than the fair market value of the Ordinary shares on the grant date. 6,739,000 options of the 2003 Option Plan were granted. Unless otherwise determined by the Company’s Board of Directors as of the date of grant, the stock options expire six years after the date of grant. |
| On December 21, 2006, the shareholders of the Company approved an increase to the pool of shares reserved under the Company’s 2003 employee stock option plan by an additional amount of 1,300,000 Ordinary shares. |
| c. | Employee Stock Purchase Plan (“ESPP”): |
| In February 1999, the Company’s Board of Directors adopted the Employee Stock Purchase Plan (“the Purchase Plan”). Eligible employees can have up to 10% of their earnings withheld, up to certain maximums, to be used to purchase Ordinary shares. Up to 2006, the price of Ordinary shares purchased under the Purchase Plan was equal to 85% of the lower of the fair market value of the Ordinary shares on the commencement date of each offering period or on the semi-annual purchase date. On December 2005, the Board of Directors amended the plan effective January 1, 2006, so that the price of Ordinary shares purchased under the Purchase Plan will equal to 95% of Ordinary share price fair market value of the Ordinary shares on the semi-annual purchase date. |
| During 2004, 2005 and 2006, employees purchased 279,826, 334,090 and 8,570 shares at average prices of $ 8.10, $ 12.94 and $ 26.73 per share, respectively. |
| d. | Stock split: |
| On May 17, 2006, the Company affected a two-for-one stock split on its Ordinary shares which was affected in the form of a 100% stock dividend. Shareholders of record at the close of business on May 30, 2006, the record date, received one additional Ordinary Share/ADR for each Ordinary Share/ADR held. All Ordinary share options and per share amounts have been adjusted to give retroactive effect to the stock split for all periods presented. |
- F - 48 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 14: | – | SHAREHOLDERS’ EQUITY (Cont.) |
| e. | Dividends: |
| Dividends, if any, will be paid in NIS. Dividends paid to shareholders outside Israel may be converted to dollars on the basis of the exchange rate prevailing at the date of the conversion. The Company does not intend to pay cash dividends in the foreseeable future. |
| f. | Increase in authorized share capital: |
| On December 21, 2006, the shareholders of the Company approved an Amendment to the Company’s Memorandum and Articles of Association in order to increase the authorized share capital from 75,000,000 to 125,000,000 Ordinary shares. |
| NOTE 15: | – | MAJOR CUSTOMER AND GEOGRAPHIC INFORMATION |
| a. | Geographical segments: |
| In 2006, following the expansion of the operations in certain regions, the Company determined that the various regions are considered reportable segments and provided summarized financial information as set forth below. |
| Revenues in each geographical segment represent revenues originating from that reportable segment. |
| Year ended December 31, 2006 | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Americas | EMEA*) | APAC**) | Not allocated | Total | ||||||||||||||
| Revenues | $ | 241,307 | $ | 112,541 | $ | 55,796 | $ | - | $ | 409,644 | ||||||||
| Gross profit (loss) | $ | 141,797 | $ | 70,028 | $ | 37,097 | $ | (13,492 | ) | $ | 235,430 | |||||||
| Operating expenses | $ | 59,766 | $ | 30,326 | $ | 10,169 | $ | 118,072 | $ | 218,333 | ||||||||
| Operating income (loss) | $ | 82,031 | $ | 39,702 | $ | 26,928 | $ | (131,564 | ) | $ | 17,097 | |||||||
| Year ended December 31, 2005 | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Americas | EMEA*) | APAC**) | Not allocated | Total | ||||||||||||||
| Revenues | $ | 163,286 | $ | 99,348 | $ | 48,476 | $ | - | $ | 311,110 | ||||||||
| Gross profit (loss) | $ | 92,885 | $ | 61,184 | $ | 33,421 | $ | (12,606 | ) | $ | 174,884 | |||||||
| Operating expenses | $ | 44,145 | $ | 25,448 | $ | 6,721 | $ | 66,484 | $ | 142,798 | ||||||||
| Operating income (loss) | $ | 48,740 | $ | 35,735 | $ | 26,700 | $ | (79,089 | ) | $ | 32,086 | |||||||
| *) | Includes Europe, the Middle East (including Israel) and Africa |
| **) | Includes Asia Pacific |
- F - 49 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 15: | – | MAJOR CUSTOMER AND GEOGRAPHIC INFORMATION (Cont.) |
| The following presents long-lived assets of December 31, 2006 and December 31, 2005: |
| Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 2005 | 2006 | ||||||||
| Americas | $ | 41,479 | $ | 261,408 | |||||
| EMEA | 44,991 | 82,966 | |||||||
| APAC | 2,261 | 3,051 | |||||||
| $ | 88,731 | $ | 347,425 | ||||||
| b. | Product lines: |
| Total revenues from external customers on the basis of the Company’s product lines are as follows: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Enterprise Interaction Solutions | $ | 194,111 | $ | 237,353 | $ | 300,920 | ||||||
| Public Safety and Security sector | 58,532 | 73,757 | 108,724 | |||||||||
| $ | 252,643 | $ | 311,110 | $ | 409,644 | |||||||
| c. | Major customer data as a percentage of total revenues: |
| Customer A | 19 | % | 21 | % | 16 | % | ||||||
| NOTE 16: | – | SELECTED STATEMENTS OF INCOME DATA |
| a. | Research and development, net: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Total costs | $ | 27,512 | $ | 33,404 | $ | 47,963 | ||||||
| Less - grants and participations | (1,341 | ) | (1,702 | ) | (1,858 | ) | ||||||
| Less - capitalization of software development costs | (1,305 | ) | (806 | ) | (1,225 | ) | ||||||
| $ | 24,866 | $ | 30,896 | $ | 44,880 | |||||||
- F - 50 -
| NICE SYSTEMS LTD. AND SUBSIDIARIES |
| NOTES TO CONSOLIDATED FINANCIAL STATEMENTS |
| U.S. dollars in thousands (except share and per share data) |
| NOTE 16: | – | SELECTED STATEMENTS OF INCOME DATA (Cont.) |
| b. | Financial income, net: |
| Financial income: |
| Year ended December 31, | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | ||||||||||
| Interest and amortization/accretion of premium/discount of marketable securities | $ | 2,349 | $ | 4,073 | $ | 6,848 | ||||||
| Interest | 1,425 | 1,979 | 7,061 | |||||||||
| Foreign currency translation | 1,078 | 258 | 1,434 | |||||||||
| 4,852 | 6,310 | 15,343 | ||||||||||
| Financial expenses: | ||||||||||||
| Foreign currency translation | (894 | ) | (542 | ) | (1,455 | ) | ||||||
| Other | (402 | ) | (370 | ) | (616 | ) | ||||||
| (1,296 | ) | (912 | ) | (2,071 | ) | |||||||
| $ | 3,556 | $ | 5,398 | $ | 13,272 | |||||||
| c. | Net earnings per share: |
| The following table sets forth the computation of basic and diluted net earnings per share: |
| 1. | Numerator: |
| Year ended December 31, | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2004 | 2005 | 2006 | |||||||||||
| Numerator for basic and diluted net earnings per share - | |||||||||||||
| Net income from continuing operations | $ | 21,319 | $ | 36,569 | $ | 22,401 | |||||||
| Net income from discontinued operation | 3,236 | - | - | ||||||||||
| Net income available to Ordinary shareholders | $ | 24,555 | $ | 36,569 | $ | 22,401 | |||||||
| 2. | Denominator (in thousands): | ||||||||||||
| Denominator for basic net earnings per share - | |||||||||||||
| Weighted average number of shares | 34,994 | 38,242 | 49,572 | ||||||||||
| Effect of dilutive securities: | |||||||||||||
| Add - Employee stock options | 2,396 | 3,042 | 2,429 | ||||||||||
| Add - ESPP | 16 | 8 | 1 | ||||||||||
| Denominator for diluted net earnings per share - adjusted | |||||||||||||
| weighted average shares | 37,406 | 41,292 | 52,002 | ||||||||||
- F - 51 -
SIGNATURES
The Company's long-lived assets and certain identifiable intangibles are reviewed for impairment in accordance with SFAS No. 144 "Accounting for the Impairment or Disposal of Long-Lived Assets" whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to the future undiscounted cash flows expected to be generated by the assets. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs to sell. In 2003, no impairment indicators have been identified.
l. Goodwill
Goodwill represents the excess of the cost over the fair value of the net assets of businesses acquired. Under SFAS No. 142 goodwill acquired in a business combination consummated on or after July 1, 2001, is not amortized. Goodwill arising from acquisitions prior to July 1, 2001 was amortized until December 31, 2001 on a straight-line basis over 10 years.
SFAS No. 142 requires goodwill to be tested for impairment on adoption and at least annually thereafter or between annual tests in certain circumstances, and written down when impaired, rather than amortized as previous accounting standards required. Goodwill is tested for impairment by comparing the fair value of the reporting unit with its carrying value. Fair value is determined using discounted cash flows and market capitalization. Significant estimates used in the fair value methodologies include estimates of future cash flows, future growth rates and the weighted average cost of capital of the reportable unit. The Company performed annual impairment tests during the fourth quarter of 2002 and 2003, and recognized impairment losses of $28,260 and $0, respectively.
m. Revenue recognition:
The Company generates revenues from sales of products, which include hardware and software, software licensing, professional services and maintenance.
The Company sells its products indirectly through a global network of distributors, system integrators and strategic partners, all of whom are considered end-users, and through its direct sales force.
Revenues from product sales and software license agreements are recognized when all criteria outlined in Statement Of Position ("SOP") 97-2 "Software Revenue Recognition" (as amended by SOP 98-9) are met. Revenue from products and license fees is recognized when persuasive evidence of an agreement exists, delivery of the product has occurred, the fee is fixed or determinable, no further obligations exist and collectibility is probable. Sales agreements with specific acceptance terms are not recognized until the customer has confirmed that the product or service has been accepted.
Where software license arrangements involve multiple elements, revenue is allocated to each element based on Vendor Specific Objective Evidence ("VSOE") of the relative fair values of each element in the arrangement, in accordance with the residual method. The Company's VSOE used to allocate the sales price to maintenance is based on the renewal percentage. Under the residual method, revenue is recognized for the delivered elements when (1) there is VSOE of the fair values of all the undelivered elements, and (2) all revenue recognition criteria of SOP 97-2, as amended, are satisfied. Under the residual method any discount in the arrangement is allocated to the delivered element.
The Company maintains a provision for product returns in accordance with SFAS No. 48 "Revenue Recognition When Right of Return Exists". The provision is estimated based on the Company's past experience and is deducted from revenues. Trade receivables as of December 31, 2002 and 2003, are presented net of provision for product returns in the amounts of $2,311 and $2,079, respectively.
Revenues from maintenance and professional services are recognized ratably over the contractual period or as services are performed.
Deferred revenue includes advances and payments received from customers, for which revenue has not yet been recognized.
n. Warranty costs:
Provisions for warranty are made at the time revenues are recognized, for estimated costs during the warranty period based on the Company's experience. Provision for warranty as of December 31, 2002 and 2003, amounted to $387 and $446, respectively. A tabular reconciliation of the changes in the Company's aggregate product warranty liability was not provided due to immateriality.
o. Research and development costs:
Research and development costs (net of grants and participations) incurred in the process of software production before establishment of technological feasibility, are charged to expenses as incurred. Costs of the production of a product master incurred subsequent to the establishment of technological feasibility are capitalized according to the principles set forth in SFAS No. 86 "Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed". Based on the Company's product development process, technological feasibility is established upon completion of a detailed program design or a working model.
Costs incurred by the Company between completion of the detailed program design or working model and the point at which the product is ready for general release have been capitalized.
Capitalized software development costs are amortized on a product-by-product basis commencing with general product release by the straight-line method over the estimated useful life of the software product.
p. Income taxes:
The Company accounts for income taxes in accordance with SFAS No. 109, "Accounting for Income Taxes". This statement prescribes the use of the liability method whereby deferred tax asset and liability account balances are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. The Company provides a valuation allowance, if necessary, to reduce deferred tax assets to their estimated realizable value.
q. Government grants:
Non-royalty bearing grants from the Government of Israel for funding research and development projects are recognized at the time the Company is entitled to such grants on the basis of the related costs incurred and recorded as a deduction from research and development costs.
r. Concentrations of credit risk:
Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents, short-term bank deposits, trade receivables, marketable securities and related party receivables.
The Company's cash and cash equivalents and short-term bank deposits are invested in deposits mainly in dollars with major international banks. Such deposits in the United States may be in excess of insured limits and are not insured in other jurisdictions. Management believes that the financial institutions that hold the Company's investments are financially sound and, accordingly, minimal credit risk exists with respect to these investments.
The Company's trade receivables are derived from sales to customers located primarily in North America, Europe and the Far East. The Company performs ongoing credit evaluations of its customers and obtains letter of credit and bank guarantees for certain receivables. Additionally, the Company insures certain of its receivables with a credit insurance company. An allowance for doubtful accounts is provided with respect to specific debts that the Company has determined to be doubtful of collection and a general provision on the remaining balance, based on the length of time the receivables are past due.
The Company's marketable securities include investment in U.S. corporate debentures, U.S government debentures and structured notes. Management believes that the portfolio is well diversified, and accordingly, minimal credit risk exists with respect to those marketable securities.
Related party receivables are balances due from Thales SA. Management believes that minimal credit risk exists with respect to this balance.
The Company entered into forward contracts and option strategies (together: "derivative instruments") intended to protect against the increase in value of forecasted non-dollar currency cash flows and the increase/decrease in fair value of non-dollar liabilities/assets. The derivative instruments effectively hedge the Company's non-dollar currency exposure (see Note 10).
s. Severance pay:
The Company's liability for severance pay for its Israeli employees is calculated pursuant to Israeli severance pay law based on the most recent monthly salary of the employees multiplied by the number of years of employment as of the balance sheet date. Employees are entitled to one month's salary for each year of employment, or a portion thereof. The Company's liability is fully provided by monthly deposits with insurance policies and severance pay funds and by an accrual.
The deposited funds include profits accumulated up to the balance sheet date. The deposited funds may be withdrawn only upon the fulfillment of the obligation pursuant to Israeli severance pay law or labor agreements. The value of the deposited funds is based on the cash surrender value of these policies and includes immaterial profits.
Severance pay expense for 2001, 2002 and 2003, was $2,284, $1,869 and $2,584, respectively.
t. Basic and diluted net earnings (loss) per share:
Basic net earnings (loss) per share is computed based on the weighted average number of Ordinary shares outstanding during each year. Diluted net earnings (loss) per share is computed based on the weighted average number of Ordinary shares outstanding during each year plus dilutive potential equivalent Ordinary shares considered outstanding during the year, in accordance with SFAS No. 128, "Earnings Per Share".
The weighted average number of shares related to outstanding antidilutive options excluded from the calculations of diluted net earnings (loss) per share was 4,929,910, 5,315,170 and 1,935,692 for the years ended December 31, 2001, 2002 and 2003, respectively.
u. Stock-based compensation:
The Company has elected to follow APB No. 25, "Accounting for Stock Issued to Employees" and FIN No. 44 "Accounting for Certain Transactions Involving Stock Compensation" in accounting for its employee stock option plan. Under APB No. 25, when the exercise price of the Company's options is less than the market value of the underlying shares on the date of grant, compensation expense is recognized and amortized ratably over the vesting period of the options.
The Company adopted the disclosure provisions of SFAS No. 148, "Accounting for Stock-Based Compensation—transition and disclosure", which amended certain provisions of SFAS No. 123 to provide alternative methods of transition for an entity that voluntarily changes to the fair value based method of accounting for stock-based employee compensation, effective as of the beginning of the fiscal year. The Company continues to apply the provisions of APB No. 25, in accounting for stock-based compensation.
Pro forma information regarding net income (loss) and net earnings (loss) per share is required by SFAS No. 123 "Accounting for Stock-Based Compensation", and has been determined as if the Company had accounted for its employee options under the fair value method prescribed by that statement. The fair value for these options was estimated at the date of grant using the Black-Scholes option pricing model with the following assumptions:
| | Year ended December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||
| Risk free interest rate | 4.3 | % | 1.7 | % | 1.8 | % | |
| Dividend yield | 0 | % | 0 | % | 0 | % | |
| Volatility factor | 0.506 | 0.827 | 0.545 | ||||
| Expected life of the options | 4.3 | 4.3 | 3 | ||||
Black-Scholes pricing-model also was used to estimate the fair value of the ESPP compensation; assumptions are not provided due to the immateriality of the ESPP portion.
Pro forma information under SFAS No. 123:
| | Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||
| Net income (loss) as reported | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | ||
| Add: Stock-based compensation expense included in the determination of net income (loss) as reported | 23 | 12 | 12 | |||||||
| Deduct: Stock-based compensation expense determined under fair value method for all awards | (31,636 | ) | (18,467 | ) | (10,350 | ) | ||||
Pro forma net loss | $ | (78,408 | ) | $ | (52,437 | ) | $ | (3,247 | ) | |
Basic net earnings (loss) per share as reported | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.44 | ||
Diluted net earnings (loss) per share as reported | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.42 | ||
Pro forma basic and diluted net loss per share | $ | (6.01 | ) | $ | (3.80 | ) | $ | (0.20 | ) | |
v. Fair value of financial instruments:
The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial instruments:
The carrying amount reported in the balance sheet for cash and cash equivalents, short-term bank deposits, trade receivables, related party receivables, short-term bank credit and trade payables approximates their fair value due to the short-term maturities of such instruments.
The fair value for marketable securities is based on quoted market prices and does not differ significantly from the carrying amount (see Note 3).
The fair value of other long-term liabilities is estimated by discounting the future cash flows using the current interest rate for liabilities of similar terms and maturities. The fair value of the other long-term liability, which carrying amount as of December 31, 2003 was $667, is approximately $630.
w. Advertising expenses:
Advertising expenses are charged to expense as incurred (see Note 17d).
x. Derivatives and hedging activities:
SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities" requires the Company to recognize all of its derivative instruments as either assets or liabilities on the balance sheet at fair value. The accounting for changes in the fair value (i.e., gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and further, on the type of hedging relationship. For those derivative instruments that are designated and qualify as hedging instruments, a company must designate the hedging instrument, based upon the exposure being hedged, as a fair value hedge, cash flow hedge or a hedge of a net investment in a foreign operation.
For derivative instruments that are designated and qualify as a fair value hedge (i.e., hedging the exposure to changes in the fair value of an asset or a liability or an identified portion thereof that is attributable to a particular risk), the gain or loss on the derivative instrument as well as the offsetting loss or gain on the hedged item attributable to the hedged risk are recognized in the line item associated with the hedged item in earnings during the period of the change in fair values. For derivative instruments that are designated and qualify as a cash flow hedge (i.e., hedging the exposure to variability in expected future cash flows that is attributable to a particular risk), the effective portion of the gain or loss on the derivative instrument is reported as a component of accumulated other comprehensive income and reclassified into earnings in the line item associated with the hedged transaction in the period or periods during which the hedged transaction affects earnings. The remaining gain or loss on the derivative instrument in excess of the cumulative change in the present value of future cash flows of the hedged item, if any, is recognized in financial income/expense in the period of change.
y. Impact of recently issued accounting standards:
In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on Derivative Instruments and Hedging Activities". SFAS No. 149 amends and clarifies (1) the accounting guidance on derivative instruments (including certain derivative instruments embedded in other contracts) and (2) hedging activities that fall within the scope of SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities". SFAS No. 149 amends SFAS No. 133 to reflect decisions made (1) as part of the Derivatives Implementation Group ("DIG") process that effectively required amendments to SFAS No. 133, (2) in connection with other projects dealing with financial instruments, and (3) regarding implementation issues related to the application of the definition of a derivative. SFAS No. 149 is effective (1) for contracts entered into or modified after June 30, 2003, with certain exceptions, and (2) for hedging relationships designated after June 30, 2003. The guidance is to be applied prospectively.
Generally, SFAS No. 149 improves financial reporting by (1) requiring that contracts with comparable characteristics be accounted for similarly and (2) clarifying when a derivative contains a financing component that warrants special reporting in the statement of cash flows. SFAS No. 149 had no material impact on the Company's financial statements.
In November 2002, the FASB issued FASB Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others, an interpretation of FASB Statements No. 5, 57, and 107 and Rescission of FASB Interpretation No. 34"
("FIN No. 45"). FIN No. 45 elaborates on the disclosures to be made by a guarantor in its interim and annual financial statements about its obligations under certain guarantees that it has issued. It also clarifies that a guarantor is required to recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. FIN No. 45 does not prescribe a specific approach for subsequently measuring the guarantor's recognized liability over the term of the related guarantee. It also incorporates, without change, the guidance in FASB Interpretation No. 34, "Disclosure of Indirect Guarantees of Indebtedness of Others," which is being superseded. The disclosure provisions of FIN No. 45 are effective for financial statements of interim or annual periods that end after December 15, 2002, and the provisions for initial recognition and measurement are effective on a prospective basis for guarantees that are issued or modified after December 31, 2002, irrespective of a guarantor's year-end. The adoption of FIN No. 45 did not have a material impact on the results of operations or financial position.
In January 2003, the FASB issued Interpretation No. 46, Consolidation of Variable Interest Entities" ("FIN 46"). The objective of FIN No. 46 is to improve financial reporting by companies involved with variable interest entities. A variable interest entity is a corporation, partnership, trust, or any other legal structure used for business purposes that either (a) does not have equity investors with voting rights or (b) has equity investors that do not provide sufficient financial resources for the entity to support its activities. FIN No. 46 requires a variable interest entity to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity's activities or entitled to receive a majority of the entity's residual returns or both. FIN No. 46 also requires disclosures about variable interest entities that the company is not required to consolidate but in which it has a significant variable interest. The consolidation requirements of FIN No. 46 apply immediately to variable interest entities created after January 31, 2003. The consolidation requirements apply to older entities in the first fiscal year or interim period ending after March 15, 2004. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. As of December 31, 2003, the Company does not expect the adoption of FIN No. 46 to have a material impact on its consolidated financial statements.
z. Reclassification:
Certain amounts from prior years have been reclassified to conform to the current year's presentation. The reclassification had no effect on previously reported net loss, shareholder's equity or cash flows.
NOTE 3:—MARKETABLE SECURITIES
| | Amortized cost | Gross unrealized gains | Gross unrealized losses | Estimated fair value | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | December 31, | December 31, | December 31, | December 31, | ||||||||||||||||||||
| | 2002 | 2003 | 2002 | 2003 | 2002 | 2003 | 2002 | 2003 | ||||||||||||||||
| U.S. corporate debentures | $ | 49,100 | $ | 40,216 | $ | 330 | $ | 164 | $ | 309 | $ | 67 | $ | 49,121 | $ | 40,313 | ||||||||
| U.S government debentures | — | 19,505 | — | 24 | — | 77 | — | 19,452 | ||||||||||||||||
| Structured notes | — | 17,500 | — | — | — | 7 | — | 17,493 | ||||||||||||||||
$ | 49,100 | $ | 77,221 | $ | 330 | $ | 188 | $ | 309 | $ | 151 | $ | 49,121 | $ | 77,258 | |||||||||
Information about gross unrealized losses based on the length of time that individual securities have been in a continuous unrealized loss position was not provided due to immateriality.
As of December 31, 2002 and 2003, all the Company's securities were classified as held-to-maturity.
In 2001 and 2003 the Company did not sell any securities prior to their maturity and accordingly, did not realize any gains or losses on held-to-maturity securities in these years.
In 2002, the Company sold a debt security, which was classified as held-to-maturity, due to a rating decrease, in consideration of $820. As a result of the sale, the Company recorded a loss of $55.
During 2003, structured notes in the amount of $8,500 were called by the issuers prior to maturity.
The scheduled maturities of held-to-maturity securities at December 31, 2003 are as follows:
| | Amortized cost | Estimated fair value | |||||
|---|---|---|---|---|---|---|---|
| Held-to-maturity: | |||||||
Due within one year | $ | 17,187 | $ | 17,270 | |||
| Due after one year through five years | 51,034 | 50,988 | |||||
| Due after five years through ten years | 9,000 | 9,000 | |||||
$ | 77,221 | $ | 77,258 | ||||
NOTE 4:—OTHER RECEIVABLES AND PREPAID EXPENSES
| | December 31, | |||||
|---|---|---|---|---|---|---|
| | 2002 | 2003 | ||||
| Government authorities | $ | 3,939 | $ | 1,670 | ||
| Interest receivable | 301 | 1,151 | ||||
| Prepaid expenses | 2,693 | 3,064 | ||||
| Other | 1,229 | 1,481 | ||||
$ | 8,162 | $ | 7,366 | |||
NOTE 5:—INVENTORIES
| Raw materials | $ | 4,880 | $ | 2,574 | ||
| Work-in-progress | 535 | 120 | ||||
| Finished goods | 8,065 | 9,940 | ||||
$ | 13,480 | $ | 12,634 | |||
NOTE 6:—PROPERTY AND EQUIPMENT, NET
| | December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | |||||
| Cost: | |||||||
| Computers and peripheral equipment | $ | 39,223 | $ | 44,144 | |||
| Office furniture and equipment | 12,017 | 13,105 | |||||
| Motor vehicles | 1,570 | 134 | |||||
| Leasehold improvements | 3,567 | 3,658 | |||||
| 56,377 | 61,041 | ||||||
| Accumulated depreciation: | |||||||
| Computers and peripheral equipment | 27,706 | 35,992 | |||||
| Office furniture and equipment | 2,941 | 4,749 | |||||
| Motor vehicles | 792 | 99 | |||||
| Leasehold improvements | 1,074 | 1,574 | |||||
| 32,513 | 42,414 | ||||||
| Depreciated cost | $ | 23,864 | $ | 18,627 | |||
Depreciation expense totaled $7,569, $9,775 and $10,547 for the years ended December 31, 2001, 2002 and 2003, respectively.
NOTE 7:—OTHER INTANGIBLE ASSETS, NET
a. Other intangible assets
| | December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | |||||
| Original amounts: | |||||||
| Capitalized software development costs | $ | 20,687 | $ | 22,979 | |||
| Core technology | 4,419 | 4,419 | |||||
| Trademarks | 1,040 | 1,040 | |||||
| Maintenance contracts | 510 | 548 | |||||
| Other | 279 | 279 | |||||
| 26,935 | 29,265 | ||||||
| Accumulated amortization: | |||||||
| Capitalized software development costs | 10,174 | 15,838 | |||||
| Core technology | 2,219 | 3,078 | |||||
| Trademarks | 58 | 408 | |||||
| Maintenance contracts | 28 | 213 | |||||
| Other | 253 | 279 | |||||
| 12,732 | 19,816 | ||||||
| Amortized cost | 14,203 | 9,449 | |||||
| Distribution network | 6,280 | 6,744 | |||||
| Total other intangible assets | $ | 20,483 | $ | 16,193 | |||
b. Amortization expense amounted to $4,278, $5,473 and $7,070 for the years ended December 31, 2001, 2002 and 2003, respectively.
c. Estimated amortization expense for the years ended (excluding amortization of capitalized software development costs):
| | December 31, | ||
|---|---|---|---|
| 2004 | $ | 1,118 | |
| 2005 | 657 | ||
| 2006 | 188 | ||
| 2007 | 188 | ||
| 2008 | 157 | ||
| $ | 2,308 | ||
NOTE 8:—GOODWILL
The changes in the carrying amount of goodwill for the year ended December 31, 2003, are as follows:
| Balance as of January 1, 2003 | $ | 27,417 | |||
| Adjustments to goodwill | (2,909 | ) | |||
| Foreign currency translation adjustments | 803 | ||||
| Balance as of December 31, 2003 | $ | 25,311 | |||
The pro forma results of operations presented below for the years ended December 31, 2001, 2002 and 2003, reflect the impact on results of operations had the Company adopted the non-amortization provisions of SFAS No. 142 effective January 1, 2001:
| | Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||
| Reported net income (loss) | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | ||
| Goodwill amortization | 3,413 | — | — | |||||||
| Adjusted net income (loss) | $ | (43,382 | ) | $ | (33,982 | ) | $ | 7,091 | ||
| Basic net earnings (loss) per share: | ||||||||||
| Reported net earnings (loss) | $ | (3.59 | ) | $ | (2.46 | ) | $ | 0.44 | ||
| Goodwill amortization | 0.26 | — | — | |||||||
| Adjusted basic net earnings (loss) per share | $ | (3.33 | ) | $ | (2.46 | ) | $ | 0.44 | ||
| Adjusted diluted net earnings (loss) per share | $ | (3.33 | ) | $ | (2.46 | ) | $ | 0.42 | ||
NOTE 9:—ACCRUED EXPENSES AND OTHER LIABILITIES
| | December 31, | |||||
|---|---|---|---|---|---|---|
| | 2002 | 2003 | ||||
| Employee and payroll accruals | $ | 8,831 | $ | 11,580 | ||
| Accrued expenses | 22,766 | 22,966 | ||||
| Restructuring accrual | 406 | 604 | ||||
| Deferred revenues | 9,020 | 10,054 | ||||
| Other | 1,782 | 2,166 | ||||
| $ | 42,805 | $ | 47,370 | |||
NOTE 10:—DERIVATIVE INSTRUMENTS
To protect against changes in the value of forecasted foreign currency transactions and balances, the Company has instituted a foreign-currency hedging program. The Company hedges portions of its forecasted cash flows and balances denominated in foreign currencies with forward contracts and option strategies (together: "derivative instruments").
During 2002 and 2003, the Company entered into derivative instrument arrangements to hedge a portion of anticipated New Israeli Shekel ("NIS") payroll payments. These derivative instruments are designated as cash flows hedges, as defined by SFAS No. 133, as amended, and are all highly effective as hedges of these expenses when the salary is recorded. The effective portion of the derivative instruments is included in payroll expenses in the statements of operations.
In addition, the Company entered into derivative instruments to hedge certain trade receivables, trade payable payments, expected payments under a fixed price contract denominated in foreign currency, liabilities to employees and other long-term liability. The purpose of the Company's foreign currency hedging activities is to protect the Company from changes in the foreign currency exchange rate to the dollar.
At December 31, 2003, the Company expects to reclassify $64 of net gains on derivative instruments from accumulated other comprehensive income to earnings during the next twelve months.
NOTE 11:—RESTRUCTURING EXPENSES
2001 Plan:
As part of the Company's strategic plan to address the changing business dynamics in the markets for its products and offerings, the Company recorded a restructuring charge in the amount of $14,449 in the first quarter of 2001, in accordance with EITF 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (Including Certain Costs in a Restructuring)" and SAB No. 100 "Restructuring and Impairment Charges". The restructuring consisted of a series of actions to improve the Company's long-term strategic opportunity including a reduction of 30% of the workforce (approximately 340 employees), consolidation of functions, the closing of certain facilities (mainly in the U.S.), and the disposal of assets that were no longer required due to the change in strategic direction. In addition, goodwill impairment was recognized for the effect of disposing a certain product line, which was acquired in the 1997 Dees transaction.
The major components of the 2001 restructuring plan are as follows:
| | Employee termination benefits | Facility closure | Loss on disposal of property and equipment | Goodwill impairment | Total Restructuring charge | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2001 Plan: | |||||||||||||||||
| Restructuring accrual in 2001 | $ | 9,459 | $ | 1,928 | $ | 1,946 | $ | 1,116 | $ | 14,449 | |||||||
| Utilized: | |||||||||||||||||
| Cash | (7,892 | ) | (1,051 | ) | — | — | (8,943 | ) | |||||||||
| Non-cash | — | — | (1,946 | ) | (1,116 | ) | (3,062 | ) | |||||||||
| Restructuring accrual as of December 31, 2001 | 1,567 | 877 | — | — | 2,444 | ||||||||||||
| Utilized: | |||||||||||||||||
| Cash | (1,043 | ) | (877 | ) | — | — | (1,920 | ) | |||||||||
| Additional restructuring expenses (reversal of over accrued amounts) | (524 | ) | 124 | — | — | (400 | ) | ||||||||||
| Restructuring accrual as of December 31, 2002 | — | 124 | — | — | 124 | ||||||||||||
| Utilized: | |||||||||||||||||
| Cash | — | (87 | ) | — | — | (87 | ) | ||||||||||
| Restructuring accrual as of December 31, 2003 | $ | — | $ | 37 | $ | — | $ | — | $ | 37 | |||||||
2002 Plan:
Following the acquisition of TCS, the Company identified an opportunity to increase flexibility and focus, improve responsiveness and reduce unnecessary overhead. In December 2002, the Company adopted a plan to achieve these objectives, which involved the phased reduction of approximately 75 of the initially combined 1,077 staff and consolidation of certain field offices. The Company expects to incur a total cost of $2,170 in connection with this plan. The Company elected early adoption of SFAS No. 146 "Accounting for Costs Associated with Exit or Disposal Activities". The major components of the 2002 restructuring plan are as follows:
| | Employee termination benefits | Facility closure | Loss on disposal of property and equipment | Total Restructuring charge | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2002 Plan: | |||||||||||||
| Total amount expected to be incurred | $ | 1,544 | $ | 605 | $ | 21 | $ | 2,170 | |||||
| Costs incurred in 2002 | $ | 282 | $ | — | $ | — | $ | 282 | |||||
| Restructuring accrual as of December 31, 2002 | 282 | — | — | 282 | |||||||||
| Costs incurred in 2003 | 1,262 | 605 | 21 | 1,888 | |||||||||
| Costs paid in 2003 | (1,443 | ) | (139 | ) | (21 | ) | (1,603 | ) | |||||
| Restructuring accrual as of December 31, 2003 | $ | 101 | $ | 466 | $ | — | $ | 567 | |||||
| Remaining amount expected to be incurred | $ | — | $ | — | $ | — | $ | — | |||||
At December 31, 2003, a total amount of $604 is included in accrued expenses and other liabilities for both plans.
NOTE 12:—COMMITMENTS AND CONTINGENT LIABILITIES
a. Lease commitments:
The Company leases various office space, office equipment and motor vehicles under operating leases.
1. The Company's office space and office equipment are rented under several operating leases.
Future minimum lease commitments under non-cancelable operating leases for the years ended December 31, are as follows:
| 2004 | $ | 5,213 | |
| 2005 | 5,207 | ||
| 2006 | 4,447 | ||
| 2007 | 2,631 | ||
| 2008 and thereafter | 2,020 | ||
| $ | 19,518 | ||
Rent expense for the years ended December 31, 2001, 2002 and 2003, was approximately $5,190, $5,761 and $6,554, respectively.
2. The Company leases its motor vehicles under cancelable operating lease agreements.
The minimum payment under these operating leases, upon cancellation of these lease agreements was $1,093 as of December 31, 2003.
Lease expenses of vehicles for the years ended December 31, 2001, 2002 and 2003, were $1,677, $1,616 and $2,124, respectively.
b. Other commitments:
During 2002, the Company completed a contract manufacturing agreement with a third party contractor ("the contractor"). Under the manufacturing agreement ("the agreement"), the contractor provides the Company with a turnkey manufacturing solution for most of its products. The Company is liable under the agreement to purchase above a certain level specified in the agreement, which is based on historical level of orders to the contractor, excess raw material and subassembly inventories deemed obsolete or slow moving. As of December 31, 2003, there were no such obsolete or slow moving inventories.
On February 8, 2001, the trading price of the Company's securities dropped, following the Company's announcements that, among other things, the Company would be restating its revenue for fiscal year 1999 and the first three quarters of 2000 and that the Company was revising downward its revenue estimates for the final quarter of 2000. Thereafter, various plaintiffs filed in the United States District Court for the District of New Jersey fourteen putative class action securities lawsuits against the Company and several of its present or former officers and directors. The first of these actions was commenced on February 13, 2001. All of the actions were allocated to the Newark vicinage of the District of New Jersey, and all were assigned to the Hon. Joseph A. Greenaway, Jr., U.S.D.J.
The complaint in each action alleged that the Company and the individual defendants violated Section 10(b) of the Exchange Act, 15 U.S.C. § 78j(b), and Rule 10b-5 promulgated there under. The plaintiffs also attempted to state a "control person" claim against several of the individual defendants under Section 20(a) of the Exchange Act, 15 U.S.C. § 78t(a). While there were differences among the fourteen complaints, the plaintiffs essentially contended that the Company and the individual defendants misrepresented to investors, either affirmatively or through omissions, the Company's financial results and the value of its securities. The plaintiffs sought damages in an unspecified amount. The plaintiffs in each such action sought to represent a class of investors in the Company's securities throughout a specified period, approximately from February 2000 to February 2001.
On April 11, 2001, the Company and several of the individual defendants successfully moved to consolidate the various actions under the caption "In re: Nice Systems Ltd. Securities Litigation," Master File No. 01-CV-00737 (JAG), and to establish a schedule for the filing by plaintiffs of an amended consolidated complaint and the Company and the individual defendants' response to such complaint.
By Order dated May 21, 2001, a group of plaintiffs were appointed "Lead Plaintiffs" pursuant to the Private Securities Litigation Reform Act of 1995, 15 U.S.C. § 78u-4(a)(3)(B). On August 20, 2001, the Lead Plaintiffs filed and served a Consolidated Amended Class Action Complaint, purporting to bring their securities claims on behalf of a class of persons who purchased the Company's ADSs between November 3, 1999, and February 7, 2001. On October 22, 2001, the Company and the individual defendants moved to dismiss the consolidated complaint in its entirety, for failure to state a claim upon which relief could be granted, for failure to plead fraud with the requisite particularity and on grounds of forum non conveniens in favor of proceedings in Israel. Briefing on that motion was completed on December 27, 2001.
Before that motion was decided by the Court, the parties to the litigation entered into a settlement of the claim, without any admission of liability or wrongdoing on the Company's part, in the amount of $10,000, including attorneys' fees. The Company received the funds for this settlement through its directors and officers' insurance policy.
Because the action was brought as a class action, the settlement was subject to court approval. By Order dated April 7, 2003, the settlement was approved by the United States District Court for the District of New Jersey, over the objections of two shareholders. On April 30, 2003, one of those shareholders, James J. Hayes, appealed from that Order to the United Stated Court of Appeals for the Third Circuit. Objector Hayes also later appealed from the District Court's subsequent refusal to reconsider its decision approving the settlement.
In a single opinion dated February 9, 2004, the Court of Appeals for the Third Circuit rejected both appeals of Objector Hayes, by affirming the decision of the District Court approving the settlement and its subsequent refusal to reconsider that determination.
On February 23, 2004, Objector Hayes petitioned the Court of Appeals for the Third Circuit to reconsider its February 9 decision.
NOTE 13:—CREDIT LINES
As of December 31, 2003, the Company had authorized credit lines from banks in the amount of $77,000. When utilized, the credit lines will be denominated in dollars and will bear interest at the rate of up to LIBOR + 1.6%. An amount of $50,000 out of the total credit lines is secured by the Company's marketable securities. There are no financial covenants associated with these credit lines. As of December 31, 2003, $4,349 of the $77,000 referred to above was used for bank guarantees.
NOTE 14:—TAXES ON INCOME
a. Measurement of taxable income:
Results for tax purposes are measured in real terms, in accordance with the changes in the Israeli Consumer Price Index ("CPI") or changes in the exchange rate of the NIS against the dollar for a "foreign investors" company. Until the taxable year 2001, NICE measured its results for tax purposes in accordance with changes in the Israeli CPI. Commencing with taxable year 2002, NICE has elected to measure its results for tax purposes on the basis of the changes in the exchange rate of NIS against the dollar. This election obligates NICE for three years.
b. Tax benefits under the Israel Law for the Encouragement of Capital Investments, 1959 ("the Law"):
Certain production facilities of NICE have been granted the status of "Approved Enterprise" under the Law, in four separate investment programs.
According to the provisions of the Law, NICE elected the "alternative benefits" and has waived government grants in return for a tax exemption.
Income derived from the first and second program is tax-exempt for a period of four years, commencing 1999 and 1997, respectively, and will be taxed at the reduced corporate tax rate of 10%-25% (based on the percentage of foreign ownership in each taxable year) for an additional period of six years.
Income derived from the third and fourth programs will be tax-exempt for a period of two years, commencing with the year NICE first earns taxable income, and will be taxed at the reduced corporate tax rate of 10%-25% (based on the percentage of foreign ownership in each taxable year) for an additional period of eight years.
The period of tax benefits detailed above is subject to limits of the earlier of 12 years from the commencement of production or 14 years from receiving the approval.
The entitlement to the above benefits is conditional upon NICE's fulfilling the conditions stipulated by the above Law, regulations published thereunder and the certificates of approval for the specific investments in an "Approved Enterprise". In the event of failure to comply with these conditions, the benefits may be canceled and NICE may be required to refund the amount of the benefits, in whole or in part, including interest. As of December 31, 2003, management believes that NICE is in compliance with all the conditions required by the law.
The tax-exempt income attributable to the "Approved Enterprise" can be distributed to shareholders without subjecting NICE to taxes only upon the complete liquidation of NICE. As of December 31, 2003, approximately $17,866 was derived from tax-exempt profits earned by NICE's "Approved Enterprise". NICE has decided not to declare dividends out of such tax-exempt income. Accordingly, no deferred tax liabilities have been provided on income attributable to NICE's "Approved Enterprises". If the net retained tax exempt income is distributed in a manner other than in the complete liquidation of NICE, it would be taxed at the corporate tax rate applicable to such profits as
if NICE had not elected the alternative tax benefits (currently—20% of the gross distributed amount) and an income tax liability would be incurred of approximately $4,466 as of December 31, 2003.
Income of NICE from sources other than the "Approved Enterprise" during the period of benefits will be taxable at the regular corporate tax rate of 36%.
c. Tax benefits under the Israeli Law for the Encouragement of Industry (Taxation), 1969:
NICE is an industrial company under the above law and as such is entitled to certain tax benefits including accelerated depreciation, deduction of public offering expenses in three equal annual installments and amortization of other intangible property rights as a deduction for tax purposes.
d. Net operating loss carryforward:
As of December 31, 2003, the Company had carryforward tax losses totaling approximately $63,803, most of which can be carried forward and offset against taxable income indefinitely. The remaining carryforward tax losses can be carried forward and offset against taxable income with expiration dates from 2004 to 2021. Utilization of U.S. net operating losses may be subject to the substantial annual limitation due to the "change in ownership" provisions of the Internal Revenue Code of 1986 and similar state provisions. The annual limitation may result in the expiration of net operating losses before utilization.
e. Deferred income taxes:
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax assets are as follows:
| | December 31, | ||||||
|---|---|---|---|---|---|---|---|
| | 2002 | 2003 | |||||
| Net operating loss carryforward | $ | 10,994 | $ | 12,478 | |||
| Reserves and allowances | 3,787 | 709 | |||||
| Net deferred tax asset before valuation allowance | 14,781 | 13,187 | |||||
| Valuation allowance | (14,781 | ) | (13,187 | ) | |||
| Net deferred tax asset | $ | — | $ | — | |||
The Company has provided valuation allowances in respect of deferred tax assets resulting from tax loss carryforwards and other reserves and allowances due to its history of operating losses and current uncertainty concerning its ability to realize these deferred tax assets in the future.
f. Reconciliation between the theoretical tax expense assuming all income is taxed at the statutory tax rate applicable to income of NICE and the actual tax expense as reported in the consolidated statements of operations is as follows:
| | Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||
| Income (loss) before taxes on income, as reported in the consolidated statements of operations | $ | (51,162 | ) | $ | (35,002 | ) | $ | 6,813 | ||
| Statutory tax rate in Israel | 36 | % | 36 | % | 36 | % | ||||
| Theoretical income tax expense (benefit) | $ | (18,418 | ) | $ | (12,601 | ) | $ | 2,453 | ||
| Losses and other items for which a valuation allowance was provided | 14,480 | 3,218 | 174 | |||||||
| Non-deductible acquisition-related costs (income) | 338 | 11,201 | (108 | ) | ||||||
| Tax exempt interest income | (1,554 | ) | (1,145 | ) | — | |||||
| Utilization of net operating losses for which a valuation allowance was provided | — | (676 | ) | (2,014 | ) | |||||
| Non-deductible expenses | 257 | 407 | 515 | |||||||
| Increase from difference between Israeli currency income and US dollar income | 5,031 | — | — | |||||||
| Other | 64 | (54 | ) | 185 | ||||||
| Actual tax expense | $ | 198 | $ | 350 | $ | 1,205 | ||||
g. Income (loss) before taxes on income is comprised as follows:
| | Year ended December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||||
| Domestic | $ | (35,622 | ) | $ | (34,043 | ) | $ | 4,345 | |
| Foreign | (15,540 | ) | (959 | ) | 2,468 | ||||
| $ | (51,162 | ) | $ | (35,002 | ) | $ | 6,813 | ||
h. The provision for income taxes is comprised as follows:
| Current taxes | $ | 198 | $ | 350 | $ | 1,205 | |||
| Domestic | $ | 100 | $ | 126 | $ | 949 | |||
| Foreign | 98 | 224 | 256 | ||||||
| $ | 198 | $ | 350 | $ | 1,205 | ||||
i. Israeli tax reform:
On January 1, 2003, a comprehensive tax reform took effect in Israel. Pursuant to the reform, resident companies are subject to Israeli tax on income accrued or derived in Israel or abroad.
In addition, the concept of "controlled foreign corporation" was introduced, according to which an Israeli company may become subject to Israeli taxes on certain income of a non-Israeli subsidiary if the subsidiary's primary source of income is passive income (such as interest, dividends, royalties, rental income or capital gains). The tax reform also substantially changed the system of taxation of capital gains.
a. The Ordinary shares of the Company are traded on the Tel Aviv Stock Exchange and its ADSs are traded on NASDAQ.
b. Share option plans:
In 1995, the Company adopted an employee share option plan (the "1995 Option Plan"). Under the 1995 option plan, employees and officers of the Company may be granted options to acquire Ordinary shares. The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, subject to certain exceptions, of not less than the fair market value of the Ordinary shares on the grant date. 8,345,566 options of the 1995 Option Plan were granted.
The options generally vest gradually over a four-year period from the date of grant. As of February 15, 2000, the Board of Directors of the Company adopted a resolution amending the exercise terms for any option granted subsequent to February 15, 2000 under the 1995 Option Plan whereby 25% of the stock options granted become exercisable on the first anniversary of the date of grant and 6.25% become exercisable once every quarter during the subsequent three years. The options expire no later than 6 years from the date of grant.
In 1996, the Company adopted the 1997 Executive Share Option Plan (the "1997 Option Plan"). Under the terms of the 1997 Option Plan, stock options will be exercisable during a 60-day period ending four years after grant. The plan met the definition of Time Accelerated Restricted Stock Award Options Plan ("TARSAP"). The TARSAP includes an acceleration feature based on the following: if the year-end earnings per share of the Company shall reach certain defined targets, 40% of such stock options shall become exercisable; if earnings per share shall reach certain higher defined targets, an additional 30% of such stock options shall become exercisable; and if earnings per share shall reach certain higher defined targets, an additional 30% of such stock options shall become exercisable, provided that with respect to all of the above-referenced periods, the operating profit of the Company shall not be less than 10% of revenues and earnings per share shall exclude any non-recurring expenses related to mergers and acquisitions. Notwithstanding the foregoing, none of the stock options shall be exercisable before the expiration of two years from the date of issuance. 950,000 options of the 1997 Option Plan were granted. As of December 31, 2003, none of the targets specified under the TARSAP were met and accordingly there was no acceleration of options.
In 2001, the Company adopted the 2001 Stock Option Plan (the "2001 Option Plan"). The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, of not less than the fair market value of the Ordinary shares on the grant date. 2,959,750 options of the 2001 Option Plan were granted. Under the terms of the 2001 Option Plan, a one third of the stock options granted became exercisable ten months after the grant date and the remaining two thirds will become exercisable on the first and second anniversaries of the first date of exercise so long as the grantee is, subject to certain exceptions, employed by the Company at the date the stock option becomes exercisable. The third portion of the options may be exercised at the end of the second year following the first date of exercise, if the Company meets a pre-tax profit target of 20% of revenues. Unless otherwise determined by the Company's Board of Directors as of the date of grant, the stock options expire six years after the date of grant. As of December 31, 2003, none of the targets specified were met and accordingly there was no acceleration of options.
In 2003, the Company adopted the 2003 Stock Option Plan (the "2003 Option Plan"). Under the 2003 option plan, employees and officers of the Company may be granted options to acquire Ordinary shares. The options to acquire Ordinary shares, which may only be determined by the Board of Directors of the Company, are granted at an exercise price, subject to certain exceptions, of not less than the fair market value of the Ordinary shares on the grant date. 355,000 options of the 2003
Option Plan were granted. Unless otherwise determined by the Company's Board of Directors as of the date of grant, the stock options expire six years after the date of grant.
A summary of the Company's stock options activity and related information for the years ended December 31, 2001, 2002 and 2003, is as follows:
| | 2001 | 2002 | 2003 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | Number of options | Weighted- average exercise price | Number of options | Weighted average exercise price | Number of options | Weighted average exercise price | |||||||||
| Outstanding at the beginning of the year | 4,463,523 | $ | 50.58 | 6,408,825 | $ | 29.31 | 5,965,980 | $ | 25.74 | ||||||
| Granted | 4,030,700 | $ | 12.62 | 981,000 | $ | 11.49 | 390,000 | $ | 22.55 | ||||||
| Exercised | (33,809 | ) | $ | 11.61 | (60,830 | ) | $ | 12.10 | (823,363 | ) | $ | 12.83 | |||
| Forfeited | (2,051,589 | ) | $ | 43.08 | (1,363,015 | ) | $ | 32.87 | (622,228 | ) | $ | 32.52 | |||
| Outstanding at the end of the year | 6,408,825 | $ | 29.31 | 5,965,980 | $ | 25.74 | 4,910,389 | $ | 26.80 | ||||||
| Exercisable at the end of the year | 1,393,959 | $ | 46.25 | 2,373,039 | $ | 34.46 | 2,790,417 | $ | 33.55 | ||||||
The options outstanding as of December 31, 2003, have been separated into exercise price categories as follows:
| Ranges of exercise price | Options outstanding as of December 31, 2003 | Weighted average remaining contractual life | Weighted average exercise price | Options Exercisable as of December 31, 2003 | Weighted Average Exercise price of options exercisable | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| $ | | (Years) | $ | | $ | |||||
| 7.83 - 11.14 | 543,000 | 4.63 | 10.10 | 155,092 | 10.38 | |||||
| 12.00 - 16.81 | 2,423,712 | 3.61 | 12.90 | 1,205,288 | 12.76 | |||||
| 22.50 - 30.13 | 678,165 | 3.54 | 23.10 | 323,165 | 22.89 | |||||
| 40.94 - 55.5 | 616,000 | 2.45 | 50.96 | 527,750 | 50.34 | |||||
| 64.88 - 76.25 | 649,512 | 2.30 | 73.53 | 579,122 | 73.66 | |||||
| 4,910,389 | 3.39 | 26.80 | 2,790,417 | 33.55 | ||||||
Weighted average fair values and weighted average exercise prices of options whose exercise price is equal or higher than the market price of the shares at date of grant are as follows:
| | Weighted average fair value of options granted at an exercise price | Weighted average exercise price of options granted at an exercise price | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | Year ended December 31, | |||||||||||||||||
| | 2001 | 2002 | 2003 | 2001 | 2002 | 2003 | ||||||||||||
| Equal to fair value at date of grant | $ | 5.66 | $ | 8.03 | $ | 8.36 | $ | 12.62 | $ | 12.99 | $ | 22.55 | ||||||
| Higher than fair value at date of grant | $ | — | $ | 5.19 | $ | — | $ | — | $ | 10.51 | $ | — | ||||||
c. Employee Stock Purchase Plan ("ESPP"):
In February 1999, the Company's Board of Directors adopted the Employee Stock Purchase Plan (the "Purchase Plan"). Eligible employees can have up to 10% of their earnings withheld, up to certain maximums, to be used to purchase Ordinary shares. The price of Ordinary shares purchased under the Purchase Plan will be equal to 85% of the lower of the fair market value of the Ordinary shares on the commencement date of each offering period or on the semi-annual purchase date.
During 2001, 2002 and 2003, employees purchased 128,303, 131,667 and 221,184 shares at average prices of $11.21, $10.51 and $6.86 per share, respectively.
d. Dividends:
Dividends, if any, will be paid in NIS. Dividends paid to shareholders outside Israel may be converted to dollars on the basis of the exchange rate prevailing at the date of the conversion. The Company does not intend to pay cash dividends in the foreseeable future.
NOTE 16:—MAJOR CUSTOMER AND GEOGRAPHIC INFORMATION
a. Summary information about geographic areas:
The Company manages its business on a basis of one reportable segment. See Note 1a for a brief description of the Company's business. The following data is presented in accordance with SFAS No. 131 "Disclosure About Segments of an Enterprise and Related Information". Total revenues are attributed to geographic areas based on the location of end customers.
The following presents total revenues and long-lived assets for the years ended December 31, 2001, 2002 and 2003 and as of December 31, 2001, 2002 and 2003, respectively:
| | 2001 | 2002 | 2003 | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| | Total revenues | Long-lived assets | Total revenues | Long-lived assets | Total revenues | Long-lived assets | ||||||||||||
| Americas | $ | 60,055 | $ | 34,183 | $ | 86,938 | $ | 10,835 | $ | 118,594 | $ | 9,926 | ||||||
| EMEA (*) | 31,359 | 110 | 45,236 | 18,489 | 70,926 | 19,586 | ||||||||||||
| Far East | 20,329 | 87 | 20,679 | 95 | 31,832 | 72 | ||||||||||||
| Israel | 2,126 | 27,050 | 2,488 | 42,345 | 2,906 | 30,547 | ||||||||||||
| $ | 113,869 | $ | 61,430 | $ | 155,341 | $ | 71,764 | $ | 224,258 | $ | 60,131 | |||||||
(*)Includes Europe, the Middle East (excluding Israel) and Africa.
b. Product lines:
Total revenues from external customers divided on the basis of the Company's product lines are as follows:
| | Year ended December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||||
| Digital audio and applications | $ | 99,785 | $ | 132,408 | $ | 196,627 | |||
| Digital video | 14,084 | 22,933 | 27,631 | ||||||
| $ | 113,869 | $ | 155,341 | $ | 224,258 | ||||
c. Major customers data as a percentage of total revenues:
| Customer A | 13.8 | % | 23.3 | % | 20.0 | % | |
NOTE 17:—SELECTED STATEMENTS OF OPERATIONS DATA
a. Research and development, net:
| | Year ended December 31, | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | |||||||
| Total costs | $ | 25,093 | $ | 23,363 | $ | 26,384 | ||||
| Less—grants and participations | (815 | ) | (1,632 | ) | (1,260 | ) | ||||
| Less—capitalization of software development costs | (5,435 | ) | (4,609 | ) | (2,291 | ) | ||||
| $ | 18,843 | $ | 17,122 | $ | 22,833 | |||||
b. Financial income, net:
| Financial income: | |||||||||||
| Interest and amortization/accretion of premium/discount of marketable securities | $ | 3,371 | $ | 2,747 | $ | 1,821 | |||||
| Interest | 1,294 | 551 | 422 | ||||||||
| Foreign currency translation | — | 1,152 | 405 | ||||||||
| Other | 12 | — | — | ||||||||
| 4,677 | 4,450 | 2,648 | |||||||||
| Financial expenses: | |||||||||||
| Interest | (38 | ) | (15 | ) | (79 | ) | |||||
| Foreign currency translation | (197 | ) | (95 | ) | (204 | ) | |||||
| Other | (188 | ) | (348 | ) | (331 | ) | |||||
| (423 | ) | (458 | ) | (614 | ) | ||||||
| $ | 4,254 | $ | 3,992 | $ | 2,034 | ||||||
c. Amortization of acquired intangible assets, restructuring expenses, in-process research and development write-off, settlement of litigation and other:
| | Year ended December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||||
| Amortization of acquired intangible assets | $ | 3,413 | $ | — | $ | — | |||
| Restructuring expenses (income) (Note 11) | 14,449 | (118 | ) | 1,888 | |||||
| In-process research and development write-off (Note 1c) | — | 1,270 | — | ||||||
| Settlement of litigation (Note 1f) | — | — | 5,194 | ||||||
| Other | — | (320 | ) | — | |||||
| $ | 17,862 | $ | 832 | $ | 7,082 | ||||
d. Advertising expenses
| $ | 1,265 | $ | 1,760 | $ | 2,077 | ||||
e. Net earnings (loss) per share:
The following table sets forth the computation of basic and diluted net earnings (loss) per share:
1. Numerator:
| | Year ended December 31, | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| | 2001 | 2002 | 2003 | ||||||
| Numerator for basic and diluted net earnings (loss) per share— | |||||||||
| Net income (loss) from continuing operations | $ | (51,360 | ) | $ | (35,352 | ) | $ | 5,608 | |
| Net income from discontinued operation | 4,565 | 1,370 | 1,483 | ||||||
| Net income (loss) available to Ordinary shareholders | $ | (46,795 | ) | $ | (33,982 | ) | $ | 7,091 | |
2. Denominator (in thousands):
| Denominator for basic net earnings (loss) per share— | |||||||
| Weighted average number of shares | 13,047 | 13,795 | 16,038 | ||||
| Effect of dilutive securities: | |||||||
| Add—Employee stock options | — | — | 731 | ||||
| Add—ESPP | — | — | 12 | ||||
| Denominator for diluted net earnings (loss) per share—adjusted weighted average shares | 13,047 | 13,795 | 16,781 | ||||
Because of the losses in 2001 and 2002, all potential dilutive securities are anti-dilutive in these years.
NOTE 18:—SUBSEQUENT EVENT
On March 31, 2004, the Company completed the sale of the COMINT/DF operation.
Pursuant to the requirements of Section 12 of the Securities Exchange Act of 1934, the Registrantregistrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this Annual Report to be signedannual report on its behalf by the undersigned, thereunto duly authorized, in the City of Ra'anana, State of Israel, on the 28th day of April, 2004.behalf.
| NICE-SYSTEMS LTD. | |||
By: | /s/ Haim Shani Haim Shani Chief Executive Officer |
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Date: June 13, 2007
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