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As filed with the Securities and Exchange Commission on 87 March 20222023
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 20-F
☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended 31 December 20212022 OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission file number 001-35079
LLOYDS BANK plc
(Exact name of Registrant as Specified in Its Charter)
England
(Jurisdiction of Incorporation or Organization)
25 Gresham Street
London EC2V 7HN
United Kingdom
(Address of Principal Executive Offices)
Kate Cheetham, Company Secretary
Tel +44 (0) 20 7356 2104, Fax +44 (0) 20 7356 1808
25 Gresham Street
London EC2V 7HN
United Kingdom
(Name, telephone, e-mail and/or facsimile number and address of Company contact person)
Securities registered or to be registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbolName of each exchange on which registered
$1,250,000,000 3.5% Senior Notes due 2025LYG/25The New York Stock Exchange
$1,500,000,000 2.25% Senior Notes due 2022LYG/22The New York Stock Exchange
Securities registered or to be registered pursuant to Section 12(g) of the Act:
None
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:
None
The number of outstanding shares of each of Lloyds Bank plc’s classes of capital or common stock as of 31 December 20212022 was:
Ordinary shares, nominal value 1 pound each1,574,285,752
Preference shares, nominal value 1 pound each100 
Preference shares, nominal value 25 pence eachNaNNil
Preference shares, nominal value 25 cents eachNaNNil
Preference shares, nominal value 25 Euro cents eachNaNNil
Preference shares, nominal value 25 Yen eachNaNNil
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Yes ☐  No ☒
If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to
Section 13 or 15(d) of the Securities Exchange Act of 1934.
Yes ☐  No ☒
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act
of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been
subject to such filing requirements for the past 90 days.
Yes ☒  No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes ☒  No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company.
See the definitions of “large accelerated filer,” “accelerated filer,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check
Check one):
Large accelerated filer ☐  Accelerated filer ☐  Non-Accelerated filer ☒  Emerging Growth Company ☐
If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standardsstandards† provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive based compensation
received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b)
Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:
U.S. GAAP ☐  International Financial Reporting Standards as issued by the International Accounting Standards Board ☒ Other ☐
If ‘Other’ has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has
elected to follow:
Item 17 ☐   Item 18 ☐
If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes☐   No ☒
The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.
As a wholly-owned subsidiary of Lloyds Banking Group plc, a public company with limited liability incorporated in the United Kingdom and which has its registered office in Scotland, Lloyds Bank plc meets the conditions set forth in General Instructions I(1)(a) and I(1)(b) of Form 10-K, as applied to reports on Form 20-F and is therefore filing its Form 20-F with a reduced disclosure format.


FORM 20-F CROSS REFERENCE SHEET
Form 20-F item numberPage and caption references in this document*
1Identity of Directors, Senior Management and AdvisersNot applicable
2Offer Statistics and Expected TimetableNot applicable
3Key Information
A.Reserved by the Securities and Exchange CommissionNot applicable
B.Capitalization and indebtednessNot applicable
C.Reason for the offer and use of proceedsNot applicable
D.Risk factors
108-119
4Information on the Company
A.History and development of the companyOmitted
B.Business overview
2-22, 99-101, F-32-F-35
C.Organisational structure
D.Property, plant and equipmentNot applicable
4AUnresolved staff commentsNot applicable
5Operating and Financial Review and Prospects
A.Operating results
B.Liquidity and capital resourcesOmitted
C.Research and development, patents and licenses, etc.Not applicable
D.Trend informationOmitted
E.Critical accounting estimates
24, F-23-F-31
6Directors, Senior Management and Employees
A.Directors and senior managementOmitted
B.CompensationOmitted
C.Board practices
92-98
D.EmployeesOmitted
E.Share ownershipOmitted
7Major Shareholders and Related Party Transactions
A.Major shareholdersOmitted
B.Related party transactionsOmitted
C.Interests of experts and counselNot applicable
8Financial Information
A.Consolidated statements and other financial information
F-1-F-134
B.Significant changesNot applicable
9The Offer and Listing
A.Offer and listing details
B.Plan of distributionNot applicable
C.Markets
D.Selling shareholdersNot applicable
E.DilutionNot applicable
F.Expenses of the issueNot applicable
10Additional Information
A.Share capitalNot applicable
B.Memorandum and Articles of Association
103-106
C.Material contracts
D.Exchange controls
E.Taxation
F.Dividends and paying assetsNot applicable
G.Statement by expertsNot applicable
H.Documents on display
I.Subsidiary information
11Quantitative and Qualitative Disclosure about Market Risk
31-89
12Description of Securities Other than Equity SecuritiesNot applicable
13Defaults, Dividends Arrearages and DelinquenciesNot applicable
14Material Modifications to the Rights of Security Holders and Use of ProceedsNot applicable
15Controls and Procedures


FORM 20-F CROSS REFERENCE SHEET
16Reserved by the Securities and Exchange CommissionNot applicable
16AAudit committee financial expertOmitted
16BCode of ethicsOmitted
16CPrincipal accountant fees and services
97, F-39
16DExemptions from the listing standards for audit committeesNot applicable
16EPurchases of equity securities by the issuer and affiliated purchasersNot applicable
16FChange in registrant’s certifying accountantNot applicable
16GCorporate governance
16HMine safety disclosureNot applicable
16IDisclosure regarding foreign jurisdictions that prevent inspectionsNot applicable
17Financial statementsSee item 8
18Financial statementsSee item 8
19ExhibitsExhibit Index
*Certain items are indicated as omitted as Lloyds Bank plc is a wholly owned subsidiary of Lloyds Banking Group plc, which is a reporting company under the Securities Exchange Act of 1934, and meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K, as applied to annual reports on Form 20-F, and is therefore filing this Form 20-F with a reduced disclosure format.



TABLE OF CONTENTS


PRESENTATION OF INFORMATION

In this annual report, references to the ‘Bank’ are to Lloyds Bank plc; references to ‘Lloyds Bank Group’ or the ‘Group’ are to Lloyds Bank plc and its subsidiary and associated undertakings; and references to the ‘consolidated financial statements’ or ‘financial statements’ are to Lloyds Bank consolidated financial statements included in this annual report. References to ‘Lloyds Banking Group’ and ‘Parent Group’ are to Lloyds Banking Group plc, the parent company of Lloyds Bank plc, and its subsidiaries and associated undertakings. References to LBCM are to Lloyds Bank Corporate Markets plc, a fellow subsidiary of Lloyds Banking Group, and its subsidiaries. References to the ‘Financial Conduct Authority’ or ‘FCA’ and to the ‘Prudential Regulation Authority’ or ‘PRA’ are to the United Kingdom (the UK) Financial Conduct Authority and the UK Prudential Regulation Authority. References to the ‘Financial Services Authority’ or ‘FSA’ are to their predecessor organisation, the UK Financial Services Authority.
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (IASB). Certain disclosures required by IFRS have been included in sections highlighted as ‘Audited’ within the Operating and financial review and prospects section of this Annual Report on Form 20-F on pages 2320 to 91.82. Disclosures marked as audited indicate that they are within the scope of the audit of the financial statements taken as a whole; these disclosures are not subject to a separate opinion.
Lloyds Bank Group publishes its consolidated financial statements expressed in British pounds (‘pounds Sterling’, ‘Sterling’ or ‘£’), the lawful currency of the UK. In this annual report, references to ‘pence’ and ‘p’ are to one-hundredth of one pound Sterling; references to ‘US Dollars’, ‘US$’ or ‘$’ are to the lawful currency of the United States (the US); references to ‘cent’ or ‘c’ are to one-hundredth of one US Dollar; references to ‘Euro’ or ‘€’ are to the lawful currency of the member states of the European Union (EU) that have adopted a single currency in accordance with the Treaty establishing the European Communities, as amended by the Treaty of European Union; references to ‘Euro cent’ are to one-hundredth of one Euro; and references to ‘Japanese Yen’, ‘Japanese ¥’ or ‘¥’ are to the lawful currency of Japan. Solely for the convenience of the reader, this annual report contains translations of certain pounds Sterling amounts into US Dollars at specified rates. These translations should not be construed as representations by Lloyds Bank Group that the pounds Sterling amounts actually represent such US Dollar amounts or could be converted into US Dollars at the rate indicated or at any other rate. Unless otherwise stated, the translations of pounds Sterling into US Dollars have been made at the Noon Buying Rate in New York City for cable transfers in pounds Sterling as certified for customs purposes by the Federal Reserve Bank of New York (the Noon Buying Rate) in effect on 31 December 2021.2022. The Noon Buying Rate on 31 December 20212022 differs from certain of the actual rates used in the preparation of the consolidated financial statements, which are expressed in pounds Sterling, and therefore US Dollar amounts appearing in this annual report may differ significantly from actual US Dollar amounts which were translated into pounds Sterling in the preparation of the consolidated financial statements in accordance with IFRS.
The information included in the consolidated financial statements presented in this Form 20-F for the two comparative years differs from the information provided in Lloyds Bank Group’s UK results for the year ended 31 December 2020. As reported in the Bank’s 2018 Form 20-F, an adjusting post balance sheet event that occurred between the signing of the Bank’s 2018 UK Annual Report and Accounts and its 2018 Form 20-F resulted in the charge recognised in respect of PPI complaints in the 2018 Form 20-F being £649 million greater than that recorded in the 2018 UK Annual Report and Accounts. Consequently, the charge recognised by the Lloyds Bank Group in its UK basis results for 2019 was £649 million greater than on a US basis. The Lloyds Bank Group has reported the same net assets on a US basis and on a UK basis since 30 June 2019.
1

BUSINESS OVERVIEW
The Lloyds Bank Group is a leading provider of financial services to individual and business customers in the UK. At 31 December 2021,2022, the Lloyds Bank Group's total assets were £616,928 million and the Lloyds bank Group had 57,180 employees (on a full-time equivalent basis) and its total assets were £602,849 million.. The Lloyds Bank Group reported a profit before tax for the year ended 31 December 20212022 of £5,785£6,094 million, and its capital ratios at that date were 23.520.5 per cent for total capital 19.7 per cent for tier 1 capital and 16.714.8 per cent for common equity tier 1 capital.
Set out below is the Lloyds Bank Group’s summarised income statement for each of the last two years:
20212020
£m£m
2022
£m
2021
£m
Net interest incomeNet interest income11,036 10,770 Net interest income13,105 11,036 
Other incomeOther income3,637 3,815 Other income3,640 3,637 
Total incomeTotal income14,673 14,585 Total income16,745 14,673 
Operating expensesOperating expenses(10,206)(9,196)Operating expenses(9,199)(10,206)
Impairment credit (charge)1,318 (4,060)
Impairment (charge) creditImpairment (charge) credit(1,452)1,318 
Profit before taxProfit before tax5,785 1,329 Profit before tax6,094 5,785 
The Lloyds Bank Group’s main business activities are retail and commercial banking and it operates primarily in the UK. Services are offered through a number of well recognised brands including Lloyds Bank, Halifax and Bank of Scotland, and through a range of distribution channels including the largest branch network and digital bank in the UK.
At 31 December 2021,2022, the Lloyds Bank Group’s two primary operating divisions, which are also its financial reporting segments, were Retail and Commercial Banking. Retail providesoffers a broad range of financial services products to personal customers, including current accounts, savings, mortgages, credit cards, unsecured loans, motor finance and unsecured loans to personal and business banking customers.leasing solutions. Commercial Banking providesserves small and medium businesses as well as corporate and institutional clients, providing lending, transactional banking, working capital management, debt financing and risk management and debt capital markets services to commercial customers.services.
Profit before tax is analysed on pages 2421 and 27 and the23. The table below shows the results of the Lloyds Bank Group’s segments in the last two fiscal years.years, and their aggregation.
20212020
£m£m
2022
£m
20211,2
£m
RetailRetail5,024 1,856 Retail4,361 4,680 
Commercial BankingCommercial Banking1,536 20 Commercial Banking1,496 1,534 
OtherOther(775)(547)Other237 (429)
Profit before taxProfit before tax5,785 1,329 Profit before tax6,094 5,785 
1    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving into Retail; comparatives have been presented on a consistent basis.
2    During 2022, the Group revised its liquidity transfer pricing methodology impacting segmental net interest income. Comparative profit before tax has been presented on a consistent basis.
Lloyds Bank plc was incorporated as a public limited company and registered in England under the UK Companies Act on 20 April 1865 with the registered number 2065. Lloyds Bank plc’s registered office and its principal executive offices in the UK are located at 25 Gresham Street, London EC2V 7HN, United Kingdom, telephone number + 44 (0) 20 7626 1500. Lloyds Bank maintains a website at www.lloydsbank.com.
2


BUSINESS
STRATEGY OF LLOYDS BANK GROUP
The Lloyds Bank Group is a leading provider of financial services to individual and business customers in the UK. The Lloyds Bank Group’s main business activities are retail and commercial banking. Services are provided through a number of well recognised brands including Lloyds Bank, Halifax and Bank of Scotland and through a range of distribution channels, including the largest branch network and digital bank in the UK. The Lloyds Bank Group strategy is directly aligned to the strategy of its parent, Lloyds Banking Group plc.
The Lloyds Banking Group is the largest bank and sole integrated provider of banking, insurance and wealth propositions in the UK. The Lloyds Banking Group's strong foundations have created distinctive competitive strengths. It has leading customer franchises with trusted brands, significant data assets and leading market shares. Alongside, this, the Lloyds Banking Group has a strong balance sheet, disciplined risk management and an efficient business model, operating at scale with strong cost discipline.
The Lloyds Banking Group’s purpose of Helping Britain Prosper drives its business model and strategic participation choices. The Lloyds Banking Group’s new strategy has a clear vision to be a UK-customer focused digital leader and integrated financial services provider, capitalising on new opportunities, at scale. To this end the Lloyds Banking Group is embedding delivery of broader stakeholder outcomes in its strategy and the way it creates value to be a truly purpose-driven organisation.
The Group aims to deliver for all its stakeholders by helping build an inclusive society and supporting the transition to a low carbon economy. To support the transition to a low carbon economy, the Group is reinforcing its prior commitments, reducing the carbon emissions the Group finances by more than 50 per cent by 2030, on the path to net zero by 2050 or sooner, with the Group’s own operations being net zero by 2030 and sustainability outcomes embedded across business priorities.
Through its new strategy, Lloyds Banking Group willaims to transform its business, creating higher, more sustainable value for all stakeholders. The Lloyds Banking Group willexpects to drive revenue growth and diversification across all its main businesses, focusing on strengthening cost and capital efficiency, together built off a powerful enabling platform maximising the potential of people, technology and data to support the business ambitions. The Lloyds Banking Group strategy will enable the Group to deliver higher, more sustainable returns and capital generation.
This section contains forward looking statements, please refer to forward looking statements on page 108.
2

BUSINESS
BUSINESS AND ACTIVITIES OF LLOYDS BANK GROUP
TheOn 1 July 2022 the Group adopted a new organisation structure, aligned to its strategic objectives and existing two customer-facing divisions. Disclosure is based on two divisions, reflecting the presentation of operating results regularly reviewed by the Group's chief operating decision maker (the Lloyds Bank Group’s activities are organised into two financial reporting segments: RetailBanking Group's Group Executive Committee) to make decisions about the allocation of resources and to assess performance. To reflect the new organisation structure, the Group migrated its Business Banking and Commercial Banking.Cards businesses from Retail to Commercial Banking and its Wealth business was transferred into Retail. Comparatives have been restated accordingly.
Further information on the Lloyds Bank Group’s financial reporting segments is set out in note 4 to the financial statements.

MATERIAL CONTRACTS
The Bank and its subsidiaries are party to various contracts in the ordinary course of business.
3


BUSINESS
ENVIRONMENTAL MATTERS
Lloyds Banking Group sets the environmental goals and measures the environmental achievements of the Lloyds Banking Group as a whole.
Accordingly, the disclosures below are forin this section relate to the Lloyds Banking Group as a whole and, while still relevant, are not specific to the Lloyds Bank Group. Throughout this section,All references to "we" areand "our"within this section refer to the Lloyds Banking Group.Group as a whole.
Helping BritainOur environmental sustainability strategy
As a Group that supports many sectors of our economy through our lending, investments, products and services we recognise our role in helping to enable the transition to a sustainable low carbon economyfuture.
This section contains certain disclosuresTransitioning to net zero is a universal endeavour and will depend on government, industry and wider society acting together, alongside significant technological advancement in alignment with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD).
The Group is making good progress in better understanding thehigh-emitting sectors. We will actively manage our climate risks and opportunities thathold ourselves to account to do all we can in how we run our own business.
Our priority is to be a constructive partner in the transition and support our clients throughout their transition journeys. Where we don't see the level of commitment or progress we believe is necessary to keep key climate ambitions within reach, we reserve the right to change presents foror exit those relationships.
Like everyone working to support the transition, we are constantly refining our businessdata and approach, seeking to embed sustainability across our customers, but there is stillbusiness. There are a lot of workunknowns in the transition to net zero, but we can't let these be done.a barrier to ambition.
A high level summaryOur approach is a core part of disclosureour business strategy, with key sustainability objectives aligned to the TCFD recommendations is provided below.
Further detailed information can be found in our 2021 Climate Report.
This section contains forward-looking statements, please refer to page 120priorities of Grow, Focus and Change. We have set ambitions and have developed sector-specific targets for our forward looking statements.Bank financed emissions. We have also set ambitions covering our supply chain and own operations. In order to deliver against these ambitions and targets, we have identified key priorities as set out below:
Overviewlbk-20221231_g1.jpg
3

BUSINESS
Summary of TCFD recommendations and our progress against these
We have been continually making progress against the TCFD recommendations and enhancing our climate-related financial disclosures since our 2018 Annual Report on Form 20-F. We comply with the FCA’s Listing Rule 9.8.6R(8) and make disclosures consistent with the 20172021 TCFD recommendations and recommended disclosures across all four of the TCFD pillars: Strategy; Governance; Risk Management; and Metrics and Targets.
We will continue to assess and develop our disclosures against the TCFD recommendations and recommended disclosures in 2022, taking into account2023, considering relevant TCFD guidance and materials and evolving best practice. Key areas of focus in 2022 include the following:
Strategy
We explored the resilienceThe table below also provides an overview of our credit portfolios under three different climate scenarios as a result of our participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES), as well as undertaking other internal activity developing initial quantitative insightdisclosure progress and priorities for key sectors. We will undertake further climate scenario analysis in 2022 that leverages learnings from the CBES exercise and access to improved data and analytical capabilities. This will allow us to better understand the resilience of the Group’s business model to climate risks. In particular, the aim is to support the development of new business plans and sector ambitions to achieve the Group's net zero ambitions and to examine the resilience of these to physical and transition risks.
Metrics and targets
We have developed metrics to assess climate-related risks and opportunities that include current and projected financed emissions, emissions intensity, sustainable finance and sectors with increased climate risk (exposure, limit, maturity). We have evolved our Group Balanced Scorecard so that it now includes two ESG measures that are aligned to climate change to reflect our net zero ambitions. The additional climate scenario analysis we will conduct in 2022 will lead to enhancements to the physical and transition risk assessment of our high carbon sectors and clients within these that will allow for improved management information and reporting to the Board as well as Net Zero Banking Alliance (NZBA) sector target setting.
We have disclosed our Scope 1, 2 and 3 emissions for our own operations, along with our initial Scope 3 financed emissions for most of our banking and Scottish Widows activity. Our future focus will be on disclosing our Scope 3 supply chain emissions and extending the coverage of Scope 3 financed emissions by including additional asset classes where data and methodologies exist and engaging across the industry on calculation approaches for asset classes where methods do not exist.
We have developed ambitions to achieve net zero for our own operations by 2030 and for the activities of those we finance by 2050, with interim ambitions set for 2030. We have also developed 2030 ambitions for our operational energy, water and waste and an initial set of our highest emitting sectors. We are on track to disclose further ambitions for high emitting sectors in line with our NZBA commitments, along with a net zero transition plan that further communicates our decarbonisation strategy.


4

BUSINESS
Progress against the TCFD recommendations2023.
RecommendationRecommended disclosuresSummary of progress
StrategyDisclose the actual and potential impacts of climate-related risks and opportunities on the organisation's business, strategy and financial planning where such information is materialA: Describe the climate-related risks and opportunities the organisation has identified over the short, medium and long term
We have prioritised our activities around net zero ambitions associated with achieving net zero in our own operations by 2030 and for the activities of those we finance by 2050, with interim ambitions set for 2030
We have defined four sustainability strategic pillars that will help us to achieve our ambitions in a manner that engages across the whole of our organisation and also across our wider stakeholder network
We have described the keyKey climate-related risksrisk and opportunities identified to date and defined our short, medium and long-termwithin the potential time horizons over which they may arise defined
In preparing the Group's financial2023 we will look to further quantify risks and opportunities in relation to climate risk
Financial statements we have consideredconsider the impact of climate-related risks on ourof financial position and performance
In 2021,Continue to embed climate risk into financial planning process. Climate considerations factored into the Group started to incorporate initial consideration of the Group’s key climate riskseconomic base case and opportunitiesfinanced emissions ambitions considered as part of our financial planningthe forecasting process
We are continuing to develop climate modelling and scenario analysis capabilities to quantify climate riskIn 2023 net zero targets strategies will be set for some remaining high emitting sectors
We participated inExpand the Bank of England’s Climate Biennial Exploratory Scenario, which created a foundation capability that we are extending further as we embed climate into risk managementbalance sheet assets covered by the forecasting process, and other processesPartnership for Carbon Accounting Framework (PCAF) methodology updates
We have developed initialEmbed monitoring of sector targets into reporting process so that climate considerations form part of the Group's regular decision making
Climate scenario analysis quantitativeperformed for areas such as mortgage flood risk and transition risk for commercial portfolios
The insights for keyfrom this scenario analysis will be used to support the Group's measurement of Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP)
Continue to monitor our exposure to high risk sectors and proposed actions to support transition
In 2023 scenario analysis will be used to support forecasts and plans. We will compare scenario modelling outputs generated to inform strategic approach
Specific areas of development are understanding the impacts of some of our highest emitting sectors such as agriculture as well as integrating scenario analysis insights into the credit decision making process
B: Describe the impact of climate-related
risks and opportunities on the organisation's
business, strategy and financial planning
C: Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario
Metrics and TargetsDisclose the metrics and targets used to assess and manage relevant climate-related risks and
opportunities where such information is material
A: Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process
We have developed several initial metricsDeveloped additional 2030 emissions reduction targets, covering some of the UK's hardest to measure our progressabate and most material sectors including homes, transport and energy
Progress monitored against our net zero ambitions, which includeincluding measures related to our financed emissions, own operations, supply chain emissions and sustainable finance and own operations
We have provided details of2023 plan to enhance metrics to monitor our progress against our targets and ambitions and explore methodology in relation to nature
Disclosed Scope 1, 2 and 3 emissions for our own operations calculated an initial 2019and supply chain. Continue to develop our approach to calculating financed emissions baseline for Scottish Widows and provided both an updated 2018 financed emissions baseline and 2019 financed emissions for our banking activityto period ended 2020
We have specific sector ambitions forIn 2023 we will extend our banking activity relatedasset coverage from a financed emissions perspective to power1, oil & gas, thermal coal1 and UK motor, and Scottish Widows has developed its first Climate Action Plan (published February 2022)cover additional business areas
We have introduced new 2024 sustainable finance strategic outcomes across the Group2
More than £6.9 billion of green/ESG related finance3 was delivered in 2021
We also estimate that through Scottish WidowsIn 2023 we will make discretionary investment of £20-25 billion into climate-aware investment strategies by 2025, with at least £1 billion investeddevelop targets for other high carbon sectors for release in climate solutions investments
We developed three new operational climate pledges in 2021 that are designed to accelerate our plan to achieve net zero carbon operations and we continue to measure progress against those and our wider environmental ambitions for our own operations2024
B: Disclose Scope 1, Scope 2, and if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks
C: Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets
54

BUSINESS
RecommendationRecommended disclosuresSummary of progress
GovernanceDisclose the
organisation’s
governance around
climate-related risks
and opportunities
A: Describe the board’sBoard’s oversight of
climate-related risks and opportunities
Our governanceGovernance structure provides clear oversight and ownership of the Group’s sustainability strategy and management of climate risk at Board and Executive levels
The Board is engaged on a regular basis on our sustainability agenda and in 2021 received training to continue to develop understanding of climate risk
In 2021, we established the2023, Board will consider our response to nature along with approval of our sector targets for some of our remaining sectors. Continue to monitor progress against our targets and ambitions
The Group Net Zero Committee to provide Executiveprovides direction and oversight of the Group environmental sustainability strategy, supported by climate and sustainability steering groups of committees, alongside oversight of climate risk at Group Risk Committee
Key committee decisionsoversight in 2022 include approval of our sector ambitions and external sector statements
B: Describe management’s role in assessing and managing climate-related
risks and opportunities
Risk ManagementDisclose how the
organisation identifies, assesses, and manages climate-related risks
A: Describe the organisation’s process for identifying and assessing climate-related risks
We have continued to embed climate risk into our activities and Enterprise Risk Management Framework, through consideration of climate risk as its own principal risk, and integration into other principal risks materially impacted
In 2021 we have introduced theThe Group Climate Risk Policy to provideprovides an overarching framework for the management of climate risks and opportunities across the Group
We have undertaken detailed analysis of our portfolios and the pathways required to reduce emissions, including deep dives into sectors at increased risk from impactsAssessment of climate changerisk has been undertaken to understand the key risks across the Group
Ongoing development of climate risk assessment tools and methodologies, including our qualitative climate risk assessment tool in Commercial Banking
Consideration of climate risk incorporated within our existing risk management processes, embedding relevant controls to mitigate these risks
Key risks include credit risk, conduct risk and operational resilience
In 2023 we will incorporate scenario analysis to inform climate risk assessments alongside further refinement to evolving processes across the Group
Further activity in 2022 includes embedding of controls across identified climate-related risk, enhancements to risk appetite to mitigate key climate risks across the Group and further enhancement to climate risk reporting
B: Describe the organisation’s process for managing climate-related risks
C: Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organisation’s overall risk management
Our emissions reduction ambitions and targets
Bank financed emissions
Work with customers, government and the market to help reduce the carbon emissions we finance by more than 50% by 2030 on the path to net zero by 20501Our power sector ambition was set prior to us joining or sooner.
Supply chain
Reduce the NZBA and will be updated in 2022 to align with NZBA guidance. Our thermal coal ambition is a commitment to exit all entities that operate thermal coal facilitiescarbon emissions we generate through our supply chain by 50% by 2030 (see page 32 of our 2021 Climate Report) and will currently be tracked through lending exposureon the path to the sector as opposed to annual emissions estimates.net zero by 2050 or sooner
2See page 41 of our 2021 Climate Report for more detail on our 2024 sustainable finance strategic outcomes.
3Includes Clean Growth Finance Initiative, Commercial Real Estate Green Lending, Renewable Energy Financing, Sustainability Linked Loans and Green/ESG/Social Bond facilitation..

Own operations

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Our Strategy
We believe that the transition to a low carbon economy represents an opportunity to build a resilient future, creating new businesses and jobs. The transition will require transformation of every sector at scale.
We want to play our part in supporting the transition and support the aims of the 2015 Paris Climate Agreement, the UK Government’sachieve net zero target, the Ten Point Plan for the Green Industrial Revolution and the recommendations of the TCFD.
Supporting an effective transition is a priority for us and an integral part of our new strategy. Our Board is fully engaged in key decisions and ensuring continued progress. We have prioritised our activities around net zero ambitions associated with achieving net zero in our owncarbon operations by 2030 and for the activities of those we financereduce our direct carbon emissions by 2050, with interim ambitions set for 2030.
Our priority areas are greening the built environment, supporting theat least 75%, while also reducing energy transition, lowconsumption across our operations by 50%, and limiting travel-related carbon transportation, sustainable farming and natural capital, and sustainable investments and pensions. These form a fundamental part of our overall approach to net zero and represent where we see the greatest challenge and opportunity to help accelerate the transitionemissions by 50% compared to a low carbon economy for the UK. Our ambitions and priority areas are underpinned by four pillars of our sustainability strategy that will help us to achieve our ambitions in a manner that engages the whole of our organisation and across our wider stakeholder network.
As signatories to Net-Zero Banking Alliance, we have committed to setting sector-based ambitions across our highest emitting sectors. We have now published ambitions covering Power, Thermal Coal, Oil and Gas and Retail (Motor) vehicles.
We will report additional sector ambitions in 2022 for parts of our remaining carbon intensive sectors, including residential mortgages, transportation and automotive activity beyond Retail (Motor) vehicles. We will also develop further ambitions and a transition plan in accordance with the timelines stipulated by the NZBA. Our sector ambitions for our banking activities complement our Scottish Widows Climate Action Plan, which covers our approach for our investing activity through Scottish Widows.
With our strategic update, we have published new sustainable lending and investment ambitions with £10 billion lending for green mortgages by 2024, £8 billion financing for electric and plug-in hybrid electric vehicles by 2024, and £15 billion sustainable financing for corporate and institutional clients by 2024, and £20-25 billion in climate aware investment strategies through Scottish Widows by 2025. In-year targets are part of the 2022 Group balanced scorecard, supplementing the measure on reducing own operational carbon emissions.
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pre-COVID 19 baseline
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Reducing our financed emissions
Central to our ambitions is the alignment of our lending and investment activities with the 2015 Paris Agreement. The need to reorient financial flows in line with a 1.5ºC pathway means that we will have to fundamentally reshape our approach to the types of investments and lending we undertake across the Group.
Progress update
Net zero ambitions2021 achievements2022 plans
BankWork with customers, government and the market to help reduce the carbon emissions we finance by more than 50% by 2030 on the path to net zero by 2050 or sooner
Updated our 2018 financed emissions baseline and calculated 2019 financed emissions
Completed initial analysis on the pathways required for the Group’s portfolio to achieve the ambition of reducing the carbon emissions financed by more than 50% by 2030, focused on the key hard to abate sectors
Expanded the funding available under the Group's discounted green finance initiatives1 from £3 billion to £5 billion to support businesses as they transition to a low carbon economy
More than £6.9 billion of green and ESG related finance2 was delivered in 2021
Published a 2030 ambition for the power sector
Engaged across leading industry initiatives to contribute to key thought leadership and public advocacy positions
Publish additional sector ambitions related to our high carbon sectors, beyond the four sector ambitions in this report on power, thermal coal, oil and gas and UK motor
Develop an understanding of approaches for integrating the preservation of natural capital into our sector-specific net zero strategies
Key areas of focus
We are developing a strategic portfolio alignment approach across our key sectors. It is clear that the challenges facing each of our sectors vary considerably and that each sector is at a differing scale of maturity in its transition journey
Our immediate focus is to work closely with our most heavy emitting sectors to support their progressive decarbonisation
We believe that a pure divestment strategy is not in line with our purpose. We want to finance the changes needed to live and do business more sustainably, in line with a just transition
The sectors where we have to focus the most to help ensure they can transition are agriculture, energy, housing and transportation. This has been informed by detailed sector reviews that have been conducted over the past 18 months on the carbon-intensive sectors where we have lending to customers that are likely to be higher carbon emitters or be exposed to higher levels of physical or transition risks (see Risk management section for more details)
Scottish Widows
Target halving the carbon footprint5 of Scottish Widows investments by 2030 on the path to net zero by 2050
Calculated an initial 2019 financed emissions baseline for Scottish Widows
Announced a 2025 target to invest between £20–25 billion in climate-aware investment strategies3, with at least £1 billion invested into climate solutions investments4
In 2020 we collaborated with BlackRock to design and launch the Climate Transition World Equity Fund, which Scottish Widows seeded and has continued to invest in, reaching more than £5 billion by end 2021
Overhauled the Scottish Widows Environmental Fund to become fossil fuel-free, not investing in any companies that derive revenue from fossil fuels and targeting a positive environmental impact by focusing on companies solving environmental challenges and establishing the infrastructure we need to support a lower carbon world6
Continue to progress against our Climate Action Plan (published February 2022) and take meaningful actions against our net zero ambitions
Further ESG integration into our pension default funds
Increase our investment in the BlackRock Climate Transition World Equity fund over the course of 2022
Enhance the information provided through the Scottish Widows Find Your Impact tool within the Scottish Widows mobile app
Continue our active stewardship with action on voting and engagement of material investee companies
Key areas of focus
Scottish Widows' position as a large investor presents us with opportunities to participate in and influence the transition for the long-term benefit of our customers and society
We are supporting investments that back climate solutions for real-world impact by incorporating climate objectives into our strategic asset allocation and increasing discretionary investment into climate-aware investment strategies
We are also using our engagement and shareholder voting power to drive companies to make the changes necessary to align with a 1.5°C pathway and excluding high carbon investments that run the risk of becoming stranded assets through our Exclusions Policy
1Funding provided by Commercial Banking under the Clean Growth Finance Initiative and Commercial Real Estate Green Lending.
2Includes Clean Growth Finance Initiative, Commercial Real Estate Green Lending, Renewable Energy Financing, Sustainability Linked Loans and Green/ESG/Social Bond facilitation.
3Climate-aware investment strategies: we’re working closely with our strategic fund management partners BlackRock and Schroders to develop and refine a range of funds that have a bias towards investing in companies that are adapting their businesses to be less carbon-intensive and/or developing climate solutions.
4We will invest in climate solution investments within climate-aware investment strategies or other funds. To define climate solution investments, we look at the portion of company revenue associated with activities such as alternative energy, energy efficiency, green building, sustainable agriculture, sustainable water, and pollution prevention. We use MSCI Environmental Impact Revenue data to help with this classification..
51    From a 2018 baseline.
2    Carbon footprint is a measure of carbon intensity calculated as absolute value of emissions applicable to an investment divided by the value of investment.
3    From a 2021/2022 baseline.
4    All from a 2018/2019 baseline.

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See page 44 of our 2021 ESG Report page for full description of the fund and its exclusions.
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Our sustainable lending and investment targets
We set sustainable lending and investment targets in several areas and have made process against each throughout the year
Lending and Investment TargetProgress Update
Commercial Banking
£15 billion sustainable finance for corporate and institutional customers1 by 2024
£7.9 billion achieved in sustainable finance for corporate and institutional customers in 2022
Motor
£8 billion financing for EV and plug-in hybrid electric vehicles by 20242
£2.1 billion achieved in financing for EV and plug-in hybrid electric vehicles in 2022
Green mortgage lending
£10 billion green mortgage lending by 20243
£3.5 billion achieved in green mortgages lending in 20224
1Corporate and institutional customers (customers with a turnover >£100m). Includes clean growth finance initiative, Commercial Real Estate green lending, renewable energy financing, sustainability linked loans and green and social bond facilitation.
2Includes new lending advances for Black Horse and operating leases for Lex Autolease (gross); includes cars and vans
3New mortgage lending on new and existing residential property that meets an Energy Performance Certificate (EPC) rating of B or higher.
4Covers the period from January 2022 to September 2022.

Our own operation progress
Reducing the environmental impact of our own operations is a key part of our sustainability strategy. We’re working towards an ambitious set of commitments to change the way we operate as a business and supply chain emissions
Our own operations
help to accelerate our plans to tackle climate change. In 2021 we announced a new set of operational climate pledges, including a commitmentlaunched an ambition to achieve net zero carbon operationsemissions across Scope 1 and 2 by 2030, against a 2018/19 baseline, while at the same time halvingwe launched targets to halve our energy consumption and maintaining travel relatedmaintain travel-related carbon emissions from business travel and commuting below 50% of a pre-COVID 19pre-COVID-19 baseline.
We arehave also embeddingmaintained our responselegacy water and waste reduction commitments.
We’re making strong progress against our other targets, despite an increase in commuting and business travel related carbon emissions driven by higher office utilisation compared to natural capital preservation as part ofthe previous year.
We have also exceeded our approach to sustainable operations by protectingwater reduction target for the second consecutive year, and we will be reviewing our operational green spaces, through restoring natural ecosystems, decreasing human intervention and encouraging native species.water efficiency pledge in 2023.
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Our supply chain ambition
For our suppliers,Launched in October 2022, we have focused our efforts on understanding the carbon emissions generated through our sourcing activities and how we can positively influence a sustainable supply chain. We know that we cannot achieve our net zero ambitions without the support of our suppliers and in 2021 we have been developing our methodology for measuringcommitted to reduce our supply chain emissions. We are buildingemissions by at least 50% by 2030 on the path to net zero by 20501. The initial focus has been on engaging 123 suppliers which we estimate contribute over 80 per cent2 of our programmesupply chain carbon emissions.
1    From a 2021/2022 baseline.
2    Based on calculated emissions from addressable spend with our suppliers in the periods October 2019 to further enhance sustainability considerations in our sourcing approachSeptember 2020 and October 2020 to engage those suppliers that have the biggest impact on ourSeptember 2021.
Scope 3 Supply chain carbon emissions with the aim of developing specific ambitions for reducing supply chain emissions and working collaboratively to achieve them.
Progress Update(tonnes CO2e)
Scope 3 emissions by GHG protocol categoryBaseline 2021/2022
Category 1: Purchased good and services612,806 
Net zero ambitionsCategory 2: Capital goods2021 achievements71,535 2022 plans
Net zero carbon operations by 2030
Category 4: Upstream transportation and distribution
63,068 Achieved a cumulative 22.5% reduction in Scope 1 and 2 carbon emissions to date compared to our 2018/19 baseline (measured using the market-based method)
Continued to purchase 100% renewable electricity across our global operations, meeting our RE100 commitment
Completed our first three net zero carbon operations branches and started the installation of a ground source heat pump at our largest gas consuming office
Proudly remained Carbon Trust Standard certification holders for carbon reduction for the twelfth consecutive year1
Continue to purchase 100% renewable electricity and work towards our ambition to increase the percentage of our electricity sourced directly from additional renewable developments (via Power Purchase Agreements) or onsite generation, to at least 60% by 2025
Invest in our buildings to keep eliminating the use of natural gas, replacing gas boilers with electric heating systems such as heat pumps
Improve our air conditioning systems, switching to more energy efficient technology using less harmful refrigerant gases
Reduce total energy consumption by 50% by 2030
Total
Reduced total building energy consumption by 5.7% compared to 2019/20 and 14.8% compared to our 2018/19 baseline
Continued our energy optimisation programme, resulting in a 101.5 GWh cumulative saving in 2021
Worked with our supply chain to continue our LED lighting installation programme across our offices and branches. This year we have completed 170 installs, resulting in expected savings of 1,280 MWh, the equivalent to powering 360 UK homes
Upgraded Building Management Systems at 101 of our branches, which are now remotely controlled so energy usage is optimised by a dedicated team, ensuring minimal energy wastage and resulting in savings of 610 MWh
Continued our Climate Group EP100 campaign, confirming our commitment to improve energy productivity through our use of the UK Green Building Council’s Net Zero Carbon Buildings framework; reducing the direct emissions generated from our buildings and operations to net zero by 2030
Continue our energy optimisation programme, which is being delivered by energy managers across our estate, ensuring savings are sustained for the future
Continue to accelerate our investment in energy efficiency, installing LED lighting in our branches and offices as well as replacing and improving building management systems
Build awareness with our colleagues and suppliers via energy management behaviour change campaigns
Test new ideas and innovative technologies, collaborating with our partners and suppliers to deliver transformational clean energy solutions across our estate
Maintain travel carbon emissions below 50% pre-COVID 19 levels747,409 
Launched the 3Ps of sustainable travel as part of colleagues’ new ways of working: Purpose, Planet and Planning
Invested in sustainable travel facilities across 13 sites, investing in new cycle racks, bicycle maintenance stands, e-bike charging stations and electric vehicle (EV) charging points
Installed 133 EV charging points at 34 of our sites, meaning over 36,000 of our colleagues have access to EV charging at work, at no cost to them
Launched a carbon footprint calculator to support our colleagues to explore the environmental impact of both their business and personal travel choices and provide offers and engagement programmes to help them switch to greener modes of travel
Achieved Cycling UK's Cycle Friendly Employer accreditation at 13 of our offices
Launched a cycling mileage rate, enabling colleagues who cycle for business to claim cycling mileage just as they would for car mileage
Launched a new Ultra-Low Emissions Vehicle (ULEV) salary sacrifice scheme for colleagues
Created co-working hubs above our branches to minimise unnecessary business travel to further afield city hubs
Continue our programme of work to improve cycling facilities for colleagues, seeking Cycle Friendly Employer accreditation from Cycling UK at each of our main offices
Continue our commitment to The Climate Group’s EV100 campaign, making a commitment to install charging points across all our colleague car parks by 2030. We currently have EV charging facilities at 60% of our office car parks
Continue to embed new ways of working developed during the pandemic, having already launched the 3Ps of sustainable business travel where colleagues travel with purpose, to connect and collaborate, with the planet in mind, making trips that are worth the carbon, and planning ahead combining meetings and keeping journeys to a minimum
1The Carbon Trust Standard recognises organisations that follow best practice in measuring, managing,Offsetting approach to meet targets and reducing their environmental impact.


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Carbon credits and offsetting on the journey to net zeroambitions
Net zero strategies should prioritise carbon reduction in line with science, ahead of considering the use of carbon credits to offsetremove any residual emissions. WhileWhere carbon credits are necessary, they can be an important tool in combattingcombating climate change if used responsibly, it is important that suchresponsibly. Where carbon credits are deployed as part ofused, they can be an ambitious, science-based decarbonisation plan.
Use of carbon creditsimportant tool in our financed emissionscombating climate change if used responsibly.
Our financed emissions captureFinanced Emissions
The table shows the emissions attributed to the Group from our lending and investment activities. We do not currently plan to use carbon credits to offset ourGroup’s estimated absolute financed emissions and we will monitor and contribute to emerging industry standards in this area as they develop. However, we will engagethe physical emissions intensity for baseline years (2018 for Banking Emissions) along with our clients to encourage them to develop their own net zero plans, which may involve them using carbon credits for offsetting residual2020 emissions for some of their activity, where applicable and in line with science.
Use of carbon credits in our own operationsdata.
Our priority as a Group remains focused on reducing ourScope 3 financed emissions in a responsible way, before consideringare calculated from the use of carbon credits to offset emissions from our own operations. We have committed to achieve net zero carbon operations by 2030, reducing our direct Scope 1 and 2 emissions by at least 75 per cent (comparedgenerated from our investments or lending. Scope 3 (value chain) emissions are also calculated and reported separately for certain sectors, aligning to 2018/19 levels). In 2030, we will purchase carbon creditsthe PCAF standard phased approach. We continue to offset the remainderrefine our estimates of our direct emissions. We intend to use certified neutralisation carbon credits from high-quality carbon removal projects.
Metrics and Targets
We have developed several initial metrics to measure our progress against our net zero ambitions and the activities required to achieve them. These include measures related to our financed emissions sustainable finance and own operations.
We expect these metrics to evolve as we develop additional sector-based ambitions in line withenhance our Net Zero Banking Alliance commitmentsunderstanding, calculation methodologies and further expand our sustainable finance and own operations activity.data.
Financed emissions ambitionslbk-20221231_g3.jpg
Banking ambitions
In addition to our ambition to work with customers, government and the market to help reduce the emissions we finance by more than 50% by 2030 on the path to net zero by 2050 or sooner, we joined the NZBA in April 2021 as a founding member.
We are now committed to developing 2030 sector-specific ambitions for the most GHG intensive and GHG emitting sectors within our portfolio that will be key to the transition to a net zero economy and will complement our existing ambition.
We have made good progress to date, having now set 2030 ambitions for four sectors, including power, thermal coal, oil1    Oil and gas and motor. We are working to develop additional 2030 sector ambitions in 2022 for our residential mortgages, transportation and automotive activity beyond Retail motor vehicle loans with further ambitions following in 2023. Sector ambitions will be set using up to date science-based decarbonisation scenarios which are aligned with a 1.5°C pathway. Examples includeScope 3 estimates reflect the International Energy Agency (IEA) Net Zero Emissions by 2050 (IEA NZE 2050) scenario and the UK Committee on Climate Change's Balanced Net Zero Pathway scenario. As climate science evolves and scenarios are updated we will review our methodologies and ambitions.
Table 1. Bank sector-based ambitions
2030 sector ambitions
Sector
Financed emissions (MtCO2e)
Physical emissions intensityScenario
Power1,2
n/a
75gCO2e/kWh
Aligned to
government policies
Oil and Gas2
3.9 (50% reduction)3
n/aIEA NZE 2050
UK Motor Finance2
n/a
Cars – 65gCO2e/km
Vans – 85gCO2e/km
CCC Balanced
Net Zero Pathway
Thermal coal2,4
Full exit from all entities that operate thermal coal facilities by 2030
1Power sector ambition was published prior joining the NZBA and will be updated in 2022, to align with NZBA guidance.
2Additional detail on ambitions is on page 33 (Power and oil and gas) and page 34 (UK Motor)scope of our 2021 Climate Report.
3Our ambition is reduce the absolute financed emissions from the oil and gas sector by 50% from atarget, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
2    Oil and gas economic emission intensity is Scope 1 and 2 only. Including Scope 3 Oil and Gas economic emission intensity is 4.4 MtCO2e/£bn in 2019 baseline. The 2030 absolute financed emissions value may change if the baseline is updatedand 5.6 MtCO2e/£bn in future years as better data becomes available.2020.
4This ambition is only applicable to our corporate3    The baseline and institutional clients (clients with a turnover >£100m) and excludes any clients within our SME portfolio that would form part of the supply chain to the Energy and Coal Mining entities. The ambition relating to thermal coal mining excludes commodities trading activities. This ambition is a commitment to exit all entities that operate thermal coal facilities by 2030 and will currently be tracked through lending exposure to the sector as opposed to annual emissions estimates.
subsequent years have been restated. Financed emissions are shown including grid decarbonisation and including unregulated emissions (appliances and cooking). The values for Retail Homes financed emission including grid decarbonisation and excluding unregulated emissions are 2018 5.5 MtCO2/yr (full emissions of 10.8 MtCO2/yr), 2019 5.1 MtCO2/yr (full emissions 10.1 MtCO2/yr) and 2020 4.93MtCO2/yr (full emissions of 9.7 MtCO2/yr).
4    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
5    The baseline and progresssubsequent years are restated to reflect an increase in scope to include HGVs. This has resulted in a 0.4 MtCO2e increase in baseline 2018 reported emissions compared to figures previously published. Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets in-scope.
In 2021, we
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Methodology and Approach
Measurement basis for metrics and targets
We have estimated our financed emissions producing two separate baselines to align to the individual ambitions to reduce our financed emissions as outlined in the Strategy section. The first baseline is for our banking operations, which covers Lloyds Banking Group, excluding Scottish Widows (the Bank). The second is for our Scottish Widows activity which is reported separately.
In measuring financed emissions, the Bank and Scottish Widows have both applied the Partnership for Carbon Accounting Financials (PCAF) standard. Additional detail on approach has been included in the Lloyds Banking Group Climate Report 2021.
Methodology and approach
Lloyds Banking Group, including Scottish Widows, has continued to apply the emerging industry-led standard developed by the PCAFPartnership for Carbon Accounting Financials standard (PCAF) in measuring and disclosing our greenhouse gas (GHG) emissions financed by loans and investments. The PCAF is now recognised as the most widely adopted global standard for measuring and accounting for Scope 3 emissions by the financial sector, referred to here and across industry as 'financed emissions'‘financed emissions’. Where possible, we have adopted the guidance afforded by the PCAF standard across all material asset classes where published methodologies have been made available.

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What emissions are covered?
Our baseline represents Scope 3 financed emissions which is calculated from the Scope 1 and 2 emissions generated from our investments or lending.
Scope 3 (value chain) emissions from our investments or lending are also calculated and reported separately for certain sectors, aligning to the PCAF standard phased approach. Scope 3 includes all other indirect GHG emissions of the reporting company not included in Scope 2, and can be broken down into upstream emissions that occur in the supply chain (for example, from production or extraction of purchased materials) and downstream emissions that occur as a consequence of using the organisation‘sorganisation’s products or services. The comparability, coverage, transparency and reliability of Scope 3 data still varies greatly by sector and data source.
Attribution
Aligning to the PCAF standard, we have adopted an attribution factor at a single client or asset class level to measure our share of financed emissions. Where necessary, hierarchies of best-available data and approximations have been used to resolve certain data gaps. We have incorporated additional detail and explanation on the variations to our approach within the individual business sections below.sections.
Data quality score
Where sourcing of emission data by client or by asset type was challenging, adaptations to our approach reflected the hierarchy of options outlined in the PCAF data scoring framework. We used a range of internal and external data sources to determine the Scope 1 and Scope 2 emissions for each asset class and calculated our average data quality scores across all business lines and sectors, using the classification opposite, which can be found in the PCAF methodology.guidance.
Evolution of approach
Throughout 2021,2022, we have continued to mature and refine our measurement of financed emissions across the Group. Progress has been made to extend the scope of our emissions baseline, refine our methodologies and improve data quality, recognising there is still more to do. This includes working in partnership with government, industry and policymakers to improve our approach and calculation estimates.
Further, we have startedcontinued to embedenhance our emissions calculation process, governance and controls via a Group-wide financed emissions framework which follows the Group’s three lines of defence model.
Looking ahead
In orderKPMG are engaged on a pre-assurance review of the Group’s financed emissions metrics to extendsupport the coverage of our baseline, we will continueability to develop our calculation approach to consider equity, non-UK mortgages and corporate bonds. We will also review any new PCAF asset class methodologies as they are released to consider applicability to our portfolios. Continued refinement of our emissions baseline is expected as data availability and quality improvesreceive limited assurance on these calculations for 2023 year-end reporting, in line with industry developments and as methodologies evolve.our NZBA commitments.
RecognisingWe are also assessing the Bank‘s commercial lending portfolio composition, it is also anticipated that the impact of increased lending to customers as partway we may get external verification of the Government supported Bounce Back Loan Scheme and Coronavirus Business Interruption Loan Scheme is likely to have a proportionate increase to our financed emissions reporting from 2020. For future reporting periods, we will consider how best to disclose such lending in our financed emissions reporting.
Extending our scope to calculating morescience-aligned approach of our clients’ Scope 3 emissions will continue to be monitored in line with the PCAF published timelines, and we will continue to report separately from our Scope 1 and 2 financed emissions.
Furthermore, in light of the regulatory plans to scale up mandatory TCFD-aligned disclosures across a broader range of reporting entities, we expect our emissions calculations to include more reported emissions with a higher PCAF score over time. We also recognise the need to provide support to our consumers and SME clients to help them understand their carbon footprint and how they can reduce it.
Bank financed emissions baseline
Aligned to our commitment to report a consistent, and transparent financed emissions disclosure and following our enhancements to data, methodology and scope, we have recalculated our 2018 baseline estimates as previously stated in our 2020 Annual Report, in addition to calculating our financed emissions for the year ended 2019. These calculations are based on Bank own lending activity and provide an early starting position on our ambition to reduce the emissions we finance by more than 50 per cent by 2030 on the path to net zero by 2050, or sooner.
Bank aggregated emissions is supported by estimates by divisional asset class and are foundsector targets in the Bank financed emissions table, which is followed by commentary on material design choices, limitations and recognised drivers to changes in our financed emissions. Of specific note, the 2018 baseline re-calculation has formed the foundation of target-setting in accordance with the NZBA commitment made by the Group during 2021.
Scope
Our 2019 balance sheet coverage extends to 71 per cent of the Group’s Balance Sheet Assets, excluding Scottish Widows, and includes all material exposures across our Mortgages, Motor Finance (which includes finance and leasing activity), Business Banking and Commercial Banking portfolios. Cash is represented in our balance sheet coverage as zero emissions, noting the PCAF standard remains silent on treatment. Exclusions to measurement totals 29 per cent, 25 per cent of which are in line with PCAF methodology where no methodologies exist, such as derivatives, sovereign bonds and green bonds. The minimal remaining 4 per cent of the balance sheet is excluded due to existing data gaps which we will look to resolve in 2022.
Aligned to the PCAF requirement to phase in Scope 3 (value chain) emissions from 2021, we have established an approach to include Scope 3 estimated emissions for clients in the oil and gas sector within our financed emissions calculations and have reported these separately in the Bank financed emissions table. The Group's mining exposures have been excluded from Scope 3 reporting reflecting nominal residual exposure.

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Bank financed emissionsMethodology for supply chain
We have continued to build appropriate controls intoalign our calculation approach, including:
(i)additional data checks within calculations by first-line business owners;
(ii)enhanced risk oversight of alignmentScope 3 supply chain GHG emissions to the PCAF framework on a comply or explain basis,GHG Protocol’s Corporate Value Chain (Scope 3) Accounting and the calculation methodology and boundaries used for client, asset or sector inclusion; and
(iii)Internal Audit reviews to help identify further enhancements.
As a result of this work, the Bank 2018 baseline has been refreshed reporting an increased position of 28.0MtCO2e, for our assets in-scope, which reflects a 10.3 per cent increase on our 2018 estimate disclosedReporting Standard. The following categories are included in our 2020 ESG Report. The recalculation incorporatedScope 3 supply chain emissions:
Category 1:
Purchased goods and services – all upstream emissions from the positive enhancements madeproduction of goods and services purchased or acquired by Group not otherwise included in Categories 2 and 4. This includes goods and services relating to data qualityIT, cyber, operations, management consultancy, legal, HR, marketing and availability,communications.
Category 2:
Capital goods – all upstream emissions from the production of capital goods purchased or acquired by Group. This includes IT hardware and alignment to PCAFrelevant property related goods (e.g. fixtures and fittings).
Category 4:
Upstream transportation and distribution – emissions from transportation and distribution of products purchased, between Group’s tier 1 suppliers and its own operations in vehicles not owned or operated by Group, and emissions from third-party transportation and distribution services purchased by Group. This includes mail and logistics.
Supply chain emissions follows a spend-based methodology outlined in the asset class summaries on page 38. Recognising the progressive nature of emissions data enhancements and ongoing updates to industry standards and guidance, itspend with approximately 2,600 third parties. This is expected that further refinement may be necessary, which provides a challenging foundation to our approach to target-setting in line with our NZBA commitment.
Financed emissions for the year ended December 2019 were calculated for the first time and reported a positive reduction in absolute emissions in borrower scope 1 and 2 emissions to 25.0 MtCO2e based on >£490 billionan extract of in-scope assets.
Accounts Payable data from the Group’s SAP Enterprise Resource Planning Central Component (ECC) system. The year-on-year movement equated toAccounts Payable data is a 10.8 per cent reduction in emissions and was largely driven by a combination of client decarbonisation, and lending contraction in certain sectors.
An early estimate of scope 3 emissions was conducted for the Oil and Gas sector, in alignment to the PCAF phased in approach for reporting.
The Oil and Gas portfolio (including Commodity Traders – Energysubset of the supermajors and excluding Support Services) is estimatedGroup’s General Ledger (GL) used to be 7.0 MtCO2e for 2019, and was basedproduce the Group’s Annual Report & Accounts.
Based on actual reported data, where available, estimated data from S&P Trucost, or through a ratiothe GHG Protocol guidance, the following are examples of company Scope 1 and 2 where there is no other available data. Reported data, especially forspend, which the category of "use of sold products", is very sparse and is reflected by a PCAF score of 4.0. It is recognised that we will update our approach as data, standards and methodologies evolve.
Data quality progression
The Bank’s weighted average PCAF data score has moved from 3.9 to 3.8 reflecting improved data sourcing and enhanced consistency in methodology approach. While progress has been made during 2021, the ongoing challenges to data sourcing gaps remain significant particularly in measuring emissions for SME clients, which require an industry-wide shift to address this, and will be required to help inform future NZBA targets.
Table 2. Bank financed emissions
Scope 1 and 22019 financed emissions2018 baseline
PCAF asset class
Financed emissions (MtCO2e)²
Economic
emission
intensity
(tCO2e/£m
invested)
Physical
emission intensity
PCAF data
quality
score
Equivalent
share of
sector or
UK total
emissions1,7
Financed
emissions
(MtCO2e)²
Economic
emissions
intensity
(tCO2e/£m
invested)
Physical
emission intensity
PCAF data
quality score
UK mortgages3
5.619
46kgCO2e/m2
3.76%5.921
47kgCO2e/m2
3.9
UK Motor Finance4
3.1154
129gCO2e/km (cars)
168gCO2e/km (vans)
2.34%3.2167
129gCO2e/km (cars)
170gCO2e/km (vans)
2.3
Business Loans
Business Banking5
0.3208n/a5.0<1%0.4219n/a5.0
Commercial Banking6
16.0151n/a4.46%18.5164n/a4.3
Total25.03.86%28.03.9
1Represents estimated 5.5 per cent of UK emissions of 454.8MtCO2e by sector reported in 2019 UK Greenhouse Gas Emissions, Final Figures dated 2nd February 2021 by Department for Business, Energy and Industrial Strategy.
2Includes Nil emissions for cash balances which accounts for 8.4 per cent of the Group's balance sheet.
32019 emissions calculation covers 99 per cent of in-scope UK mortgages. Excludes £3.4bn of newly acquired assets. Uses EPC emissions estimates for 53 per cent of properties. Where EPCs are unknown, property archetypes are aligned to average emissions intensity of properties in EPC bandings C to G.
42019 emissions calculation covers 87 per cent of motor vehicle loans and operating lease assets in-scope. Excludes assets that do notGroup have a motor, loans for forecourt dealership stock, specialist vehicles and vehicles where mileage is difficult to estimate. Currently does not apply a loan-to-value ratio for emissions.
52019 emissions calculation covers 85 per cent of Business Banking drawn lending balances in scope applying Business Loan asset class. Exclusions include for example Cards, Invoice Discounting, Hire Purchase and Loans which are eitherdeemed out of scope or had no readily available data. Emissions calculations applied tCO2e/assets intensity ratio from UK Government of National Statistics as no client level financialcategories 1, 2 and emissions data is readily available for small business customers across industry.
62019 emissions calculation covers >99 per cent of Commercial Banking drawn lending in scope, applying Business Loan asset class Emissions calculated using granular client level financial and emissions data from S&P, covering 20 per cent of emissions, with remaining 80 per cent applying tCO2e/asset intensity ratio from UK Government Office of National Statistics. Exceptions to Commercial Banking coverage include for example government bonds, green bonds, derivatives and reverse repos which are currently out of PCAF scope.
7UK emissions in 2019 were: 87MtCO2e from cars and vans; c.97MtCO2e from homes, including emissions from both electricity and heating; and 271 MtCO2e from business (excluding emissions from electricity used in residential property). Source: Department for Business, Energy and Industrial Strategy - 2019 UK Greenhouse Gas Emissions, Final Figures.
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Scope 32019 baseline
Sector
Financed
emissions
(MtCO2e)¹
Economic
emissions
intensity
ktCO2e/£m
invested
PCAF data
quality score
Oil and gas2
7.04.04.0
1Mining excluded from PCAF-aligned scope 3 reporting reflecting nominal residual exposure.
2Oil and gas Scope 3 estimates are based on drawn lending for primary sector clients in extraction, refining, transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
In comparison to reported UK emissions, Bank 2019 emissions represented 5.5 per cent (25.0MtCO2e/454.8MtCO2e) of the UK emissions reported in the 2019 UK Greenhouse Gas Emissions Final Figures dated 2nd Feb 2021 issued by the Department for Business, Energy and Industrial Strategy.
Scottish Widows’ financed emissions baseline
Our investments’ carbon footprint is the principal metric for measuring our investment portfolio’s financed emissions and monitoring progress towards our 2030 and 2050 targets. The footprint is the tonnes of GHG emissions ‘owned’ by the portfolio. This is measured as carbon dioxide equivalents (CO2e) ‘owned’ per £1 million invested.
Baseline
We have selected 2019 to be the baseline year in line with the science-based recommendations of the Intergovernmental Panel on Climate Change (IPCC) and guidance from the Institutional Investors Group on Climate Change (IIGCC). To calculate a reduction of emissions produced by the companies in our investment portfolios, we’ve used the emerging industry standard for calculating financed emissions developed by the PCAF.
To establish emissions data for corporate bonds and equities, we matched our investments against the published emissions data available on those companies from S&P Global Trucost’s data and analytics tool. Trucost provides carbon and environmental data and risk analysis for more than 15,000 companies. There is a lack of published emissions data on loan investments.
Therefore, we adopted an alternative PCAF aligned approach to calculate emissions using estimates from Office for National Statistics (ONS) and Department for Business, Energy & Industrial Strategy (BEIS) sector averages.
Limitations of the PCAF methodology
Due to the nature of the calculations we would expect short-term variation of the carbon intensity number generated by the PCAF standard. In any given year the metric is impacted by a) changes in reported emissions, b) changes in enterprise value and c) our own investment activity.
In the example where equity markets are strong and the value of our investment increases in line with the enterprise value, this would drive a material reduction in carbon intensity even in the absence of any underlying change in the reported emissions of the company in which we are invested. Therefore, acknowledging this is a long-term target, it is important to study the medium-term trend from future reporting.
Baseline measurement
Our baseline represents Scottish Widows’ Scope 3 financed emissions which is calculated from the Scope 1 and 2 emissions generated from our investment or lending.
Total assets under management includes:4:
Policyholder: unitised and with-profit fund assets held in life and pension funds of Scottish Widows Limited (SWL) and Scottish Widows Europe (SWE); mutual funds managed by Scottish Widows Unit Trust Managers Limited (SWUTM) and HBOS Investment Fund Managers Limited (HIFML); and the workplace savings business of Scottish Widows Administration Services Limited (SWAS). In-scope assets include investment funds structured as insurance contracts. Assets under administration for customers of Schroders Personal Wealth (SPW) and Halifax Share Dealing Limited (HSDL) are not includedIntermediaries & broker fees
Shareholder:Leased assets held by Scottish Widows Limited (SWL) and Scottish Widows Europe (SWE) backing annuities and non-unitised liabilities. Investment balances in other Scottish Widows group companies including the General Insurance business
Policyholder and shareholder investments are governed by the Responsible Investment and Stewardship Framework, Stewardship Policy and Exclusions Policy, while the direct lending part of Shareholder investments are also covered by Lloyds Banking Group External Sector Statements.
Table 3. Scottish Widows' Scope 3 financed emissions
2019Total
assets under
management
(AUM)
£bn
AUM in-scope
according to PCAF methodology
£bn
In-scope AUM
for which
emissions data
is available
%
Estimated total
MtCO2e (Scope
1 & 2 emissions,
for investments
where data is
available)
Emissions per
£1m invested
(where data is
available)
(tCO2/£m
invested)
PCAF data
quality score
Policyholder143.1126.776%11.0116.62.1
Shareholder26.717.881%1.5112.33.7
Total169.8144.577%12.5116.12.3
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Table 4. Scottish Widows' financed emissions by PCAF methodology
Policyholder
PCAF methodology appliedEmissions data£bn% of
reported
portfolio
Financed
emissions
MtCO2e
Emissions
per £1m invested
PCAF data
quality score
5.1 Listed equity and corporate bondsReported emissions96.6100%11.0116.62.1
Total96.6100%11.0116.62.1
Shareholder
5.1 Listed equity and corporate bondsReported emissions7.049%0.576.72.1
5.2 Business loans and unlisted equityEconomic activity based5.135%0.482.65.0
5.3 Project financeEconomic activity based2.316%0.6257.25.0
Total14.4100%1.5112.33.7
Total Shareholder and Policyholder
5.1 Listed equity and corporate bondsReported emissions103.693%11.5114.22.1
5.2 Business loans and unlisted equityEconomic activity based5.15%0.482.65.0
5.3 Project financeEconomic activity based2.32%0.6257.25.0
Total111.0100%12.5116.12.3
Notes on tables
Only asset types where a PCAF-aligned methodology exists, and which we have access to the data required to meet the PCAF standard, have been included within the above emissions baselineSponsorship & community spend
For listed equities and corporate bonds, we have followed PCAF methodology 5.1 'Listed equity and corporate bonds' to calculate emissionsTravel spend
For emissions data associated with loan investments we have followed PCAF methodology 5.2 'Business loansTaxes and unlisted equity'. The exception to this is our infrastructure loans where PCAF methodology 5.3 “Project Finance” has been followedRegulatory fees
There are some assets where, despite a PCAF methodology being available, we do not currently have access to the data to meet the PCAF standardCalculation basis
Emissions per £1 million invested has been calculated with reference to Equity market values and Bond nominal values, in line with PCAF methodology
We have excluded our Commercial Real Estate (CRE) and Equity Release Mortgage loan investments from the calculations until we have sourced the asset-specific emissions data required to meet the current PCAF-aligned methodology. CRE loans are included in the Bank's published financed emissions
Where there is no current PCAF methodology for calculating emissions those asset types have been excluded from the scopeFollowing categorisation of the baseline at this time. Asset types excluded on this basis are government bonds, derivatives, and cash. Collateralised securities (securitised loans) are also excluded on this basis unless data on the underlying loan portfolio is available enabling an alternative PCAF methodology to be followed.
Table 5. Assets not in scope for PCAF methodology 2019
Policyholder
£bn
Shareholder
£bn
Total
£bn
Collateralised securities1.00.91.9
Derivatives(0.5)1.20.7
Government bonds12.25.918.1
Cash3.70.94.6
Total16.48.925.3

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Group’s Scope 3 emissions
When it comesthird-party spend into the relevant GHG category, one of two approaches are used to Scope 3 ofcalculate the companies we invest in, at this time we do not feel the data is robust enough or has wide enough coverage for us to be able to set targets using it. We will continue to monitor the developments in data quality and will consider extending our portfolio targets to cover Scope 3 of our underlying holdings when there is market consensus on the appropriateness of available data.
Table 6. 2019 Scope 3 emissions
Total
Assets
Under
Management
(AUM)
£bn
Estimated
total MtCO2e
(Scope 3
emissions, for
investments
where data is
available)
Data
Quality
Score
Policyholder
Oil and Gas6.826.02.7
Mining3.514.52.9
Total10.340.52.7
Shareholder
Oil and Gas0.10.33.1
Mining0.10.43.0
Total0.20.73.0
Policyholder and Shareholder Total
Oil and Gas6.926.32.7
Mining3.614.92.9
Total10.541.22.7
Sustainable Finance
Commercial Banking
£15 billion - Sustainable financing for corporate and institutional clients by 2024
With the support of our Sustainability and ESG Financing team, created in 2021, we will help clients with an increasing volume of Sustainability and ESG-linked loan transactions, underpinned by our range of sustainable finance tools and propositions. The £15 billion ambition by 2024 will include:emissions.
Approach 1:Green use of proceeds - funding that can support a broad range of investments in sustainable business, including our Clean Growth Finance Initiative (CGFI), Real Estate & Housing green lending initiative, and renewables funding including refinance and acquisitions.
Sustainability and ESG Linked Loans - general corporate purpose lending where a margin ratchet is linked to achievement of ambitious, pre agreed company level ESG sustainability performance targets (SPT's).
Green, ESG, Transition, and Social bonds - which have a defined use of proceeds aligned to one or more of these activities.
Sustainability linked bond facilitation - where bond proceeds are for general corporate purposes, and the coupon increases if specific Key Performance Indicators ("KPI's") are not met.
Retail
£8 billion – Financing for electric vehicles and plug-in hybrid electric vehicles by 20241
We will enhance our transport offering with more flexible finance solutions, expanded manufacturer partnerships and services. We will also extend digital channels to include new direct to consumer leasing and financing solutions for EV charge points to meet emerging customer needs.
£10 billion – Green mortgage lending by 20242
As the largest UK mortgage lender, we will continue our commitment to supporting customers grow their understanding of home energy efficiency, as well as providing innovative products that drive greater customer consideration for energy efficiency when purchasing their homes.
1Includes new lending advances for Black Horse and operating lease for Lex Autolease (gross);includes cars and vans.
2New mortgage lending on new and existing residential property that meets an Energy Performance Certificate (EPC) rating of B or higher.
Scottish Widows
We estimate we’ll make discretionary investment of £20–25 billion into climate-aware investment strategies by 2025, with at least £1 billion invested in climate solutions investments.
We’re working closely with our core strategic fund management partners to develop and refine a range of funds that have a bias towards investing in companies that are adapting their businesses to be less carbon-intensive and/or developing climate solutions. We’ll invest in climate solutions investments either within these strategies or other funds. To define climate solution investments, we look at company revenue associated with activities such as alternative energy, energy efficiency, green building, sustainable agriculture, sustainable water and pollution prevention. We use MSCI Environmental Impact Revenue data to help with this classification.


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Own Operations
Our own environmental footprint
Since 2020, we have been tracking against three operational climate pledges, which were announced early in 2021. They are designed to accelerate our plan to tackle climate change and apply across our own operations.
Net zero and operational climate pledges
We will achieve net zero carbon operations by 2030. We plan to reduce our direct emissions (known as Scope 1 and 2 emissions) by at least 75 per cent (compared to 2018/19 levels)
We will maintain travel carbon emissions below 50 per cent of pre-COVID-19 (2018/19) levels, embedding for the long-term the reduced levels of commuting and business travel seen during the pandemic and supporting colleagues to switch to low carbon transport
We will reduce our total energy consumption by 50 per cent by 2030 (compared to 2018/19). While we already procure 100 per cent renewable electricity, it remains crucial that we reduce the amount of power we consume to support the UK in meeting an increasing demand for renewable energy
Achieving these goals will not be easy, and we will need to invest in our buildings over the next decade, supporting the UK in the transition towards a greener future. We will continue to deploy energy efficient technology including LED lighting and improved building controls. We will remove all use of natural gas from our estate, replacing gas boilers with low carbon heating technologies and create more sustainable branches in communities across the UK. Many of the technologies we will need to use are still new and we will work closely with our partners and supply chain to innovate.
We proudly remained Carbon Trust Standard certification holders for carbon reduction for the twelfth year in a row. We are also members of the UK Green Buildings Council and we have recently renewed our commitment to the World Green Building Council Net Zero Carbon Buildings Commitment to include the new embodied carbon reduction requirement for new build and major refurbishment by 2030. This renewed commitment, along with those we’ve already made by joining The Climate Group’s campaigns on renewable electricity (RE100), energy productivity (EP100) and electric vehicles (EV100), underpins our new climate pledges.
Additional operational sustainability and environmental ambitions
We also have broader environmental ambitions for our own operations, which focus on reducing waste and improving water efficiency, which include:
Reduce our operational waste by 80% by 2025, from a 2014/15 baseline
Reduce water consumption by 40% by 2030, from a 2009 baseline
We also achieved certification to the Carbon Trust Standard for Waste for the first time in 2021. The standard recognises organisations that follow best practice in measuring, managing, and reducing their waste impact.
Further information on operational carbon and sustainability performance can be located in our Lloyds Banking Group ESG Report 2021.
Where third-party Scope 1, 2 and 3 emissions and overall revenue data is reported in CDP or provided via CDP Supply Chain for the Group’s top suppliers, this data is used to calculate the emissions. Alternatively, where a supplied can allocate emissions to the goods and services provided to Group via the CDP Supply Chain Module, these allocated emissions are used.
Approach 2:Where CDP data is not available, CEDA industry factors are applied to calculate emissions for each spend category. CEDA (Comprehensive Environmental Data Archive) is an Environmentally Extended Input-Output database which provides emission factors linking spend on goods/services to emissions.
For each good/service that a third party provides, this is matched against an equivalent CEDA category. Each CEDA category has an associated emissions factor based on spend (kgCO2e/£). The associated emissions factor is multiplied by the third party spend to give emissions for that third party’s activity.
An integral part of our overall calculation and reporting process is a defined Control Framework to ensure associated risks are monitored and controlled. Our reporting process; includes a continuous review of our data collection practices, we aim to improve our data collection through primary and verified sources. We have defined a process for evaluating the requirement to recalculate and restate our Scope 3 supply chain emissions data. The materiality threshold to trigger any restatement process is set at 5 per cent.
Baseline
Our baseline year is the reporting period 1 October 2021 to 30 September 2022.
Methodology for own operations
The Group has reported greenhouse gas emissions and environmental performance since 2009, and since 2013 this has been reported in line with the requirements of the Companies Act 2006 and its applicable regulations and the Large and Medium Sized Companies and Groups (Accounts and Reports) Regulations 2008 (as amended) (i.e. Streamlined Energy and Carbon Reporting (`SECR').
Our total emissions, in tonnes of CO2 equivalent, are reported in the table 7 below.
Methodology
The Group follows the principles of the GHGGreenhouse Gas (GHG) Protocol Corporate Accounting and Reporting Standard to calculate Scope 1, 2 and 3 emissions from our worldwide operations. The reporting period is 1 October 20202021 to 30 September 2021, which is different2022, and data from 2018/2019, 2019/20 and 2020/21 are reinstated to thatimprove the accuracy of our Directors’ report (Januaryreporting, using actual data to December 2021). This is in linereplace estimates, historical emissions associated with the regulations in that most of the emissions reporting year falls within the period of the Directors’ Report. Embark Group’s properties, and improved escaped refrigerant related emissions.
Emissions are reported based on the operational control approach.
Reported Scope 1 emissions are those generated from gas and oil used in buildings, emissions from fuels used in UK company owned vehicles used for business travel and fugitive emissions from the use of air conditioning and chiller/refrigerant plants.
plant. Reported Scope 2 emissions are generated from the use of electricity and are calculated using both the location and market-based methodologies.
Reportedmethodologies on this report. Our pledge to reducing travel related carbon emissions includes Scope 3 emissions relate to business travel (category 6) and commuting (category 7) undertaken by colleagues,colleagues.
We also report additional categories such as emissions from colleagues working from home (category 7), operational waste (category 5) and the extraction and distribution of each of our energy sources – electricity, gas and oil.
Table 7. Intensity ratio*
Legacy ScopeOct20-
Sep21
Oct19-
Sep20
Oct18-
Sep19
GHG emissions (CO2e) per £m of underlying income (Location Based)1
11.613.515.8
GHG emissions (CO2e) per £m of underlying income (Market Based)1
7.37.89.9
1Intensities have been restated for 2018–2019 and 2019–2020 to reflect changes to emissions data only, replacing estimated data with actuals; underlying income figures for those years have not changed. Scope 3 emissions include elements within the Group's own operations including emissions for waste, colleague commuting and business travel (including taxis, tube, well to tank emissions of business travel and hotels)oil (category 3). Additionally, October 19–September 20 and October 20-September 21 Scope 3 figures include an allowance for emissions from homeworkers not previously accounted for, owing to the significant increase in materiality year-on-year due to the impacts of COVID-19. Previous years have not been restated.
*Underlying income has been selected as the most accurate representation of value add in terms of measuring intensity ratio by the Group

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Our climate risk and opportunities
We recognise the importance of embedding climate-related risks and opportunities into our Group-wide strategy and business operations. Our ambitions cannot be achieved without significant government and regulatory intervention enabling an effective economic infrastructure and we will engage with government and market stakeholders to help ensure that infrastructure is developed.
The scale of the potential impact of climate-related risks and opportunities, and the timing over which these will manifest, will vary significantly across our business operations. The variability of impacts and the time horizons will be dependent on several different factors, only some of which are in the control of our organisation. Climate risks and opportunities arise through two channels:
Physical
Changes in climate or weather patterns which are acute (event driven such as floods or storms), or chronic (longer-term shifts such as rising sea levels or droughts).
Transition
Changes associated with the move towards a low carbon economy, including changes to policy, legislation and regulation, technology and market; or legal risks from failing to manage the transition.
Given the nature of climate change, the time horizons over which climate risks and opportunities will present themselves may be a significantly longer time than we have previously experienced.
The time horizon over which the Group categorises short, medium and long-term risks is as follows:
Short term: 0-1 years
Medium term: 1-5 years
Long term: 5 years +
Evaluating the resilience of our strategy
Physical and transition risk from climate change can expose the Group to economic loss. The Group’s lending portfolio means we have relatively low concentration to sectors exposed to increased climate risk.
Industry exposure to climate risk
The chart below provides an overview of the susceptibility of high-risk sectors to climate risk, specifically in the Network for Greening the Financial System (NGFS) Net Zero 2050 scenario. This scenario reflects very ambitious climate policies and therefore explores a considerable degree of transition risk.
We have created this analysis using data from a large pool of listed companies, provided by Planetrics, a McKinsey & Company solution1. Therefore, this reflects a global view of each sector rather than being specific to the Group’s portfolio. The estimated financial impacts from physical and transition risk are modelled for each entity. The relative difference between this climate estimate and a baseline2 provides an indicative foresight view of discounted cashflow, and hence Net Present Value (NPV) of the entity from 2022 to 2050. These entity-level NPV differences are aggregated to provide a view aligned to our lending sectors with increased climate risk. Counterparty-level transition plan effects have not been included.
The chart illustrates that the majority of firms in the coal mining sector would be severely impacted, with even the best performing quartile experiencing a c.80 per cent reduction in NPV by 2050. Conversely, there are a wide range of outcomes for the Power sector. Although the median impact to NPV by 2050 is a c.15 per cent reduction, several counterparties are projected to grow since renewables are already a large proportion of their production mix and therefore would not attract increased costs due to carbon taxes in this scenario.
lbk-20221231_g4.jpg
1    This chart represents the Group’s own selection of applicable scenarios and/or and its own portfolio data. The Group is solely responsible for, and this chart represents, such scenario selection, all assumptions underlying such selection, and all resulting findings, and conclusions and decisions. McKinsey & Company is not an investment adviser and has not provided any investment advice.
2    The baseline uses the NGFS current policies scenario and current climate (today’s temperature and physical risks). Baseline company financials are scaled based on a company specific growth rate.
3    This is the estimated incremental impact on NPV for key sectors versus baseline, as described above.

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Understanding our lending exposure to climate risk
To help understand our role in supporting the UK transition, we have refined the analysis of our exposure to sectors of the economy with increased climate risk where we have lending to customers that may likely contribute a higher share of the Group’s financed emissions. Not all customers in these sectors have high emissions or are exposed to significant transition risks. Our analysis represents a total view of exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy.
A summary is included in the table below of our lending by sector.
We have proportionally lower exposure to the sectors that are forecast to experience the most significant negative impacts on company values and have set seven specific targets for some of the highest emitting sectors to ensure we are driving action to help reduce emissions.
We continue to enhance and refine this work at both counterparty and sector level, considering both risks and opportunities as we look to support our customers’ responses to climate change.
lbk-20221231_g5.jpg
4    Our analysis represents a total view of drawn exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy
5    Real estate includes social housing
6     Construction includes housebuilders, construction materials, chemicals and steel manufacturers


How we are tackling transition
In line with our strategy, we will actively manage our climate risks focused on those sectors that are most material for the Group and present the most risk. We reserve the right to exit relationships where we don’t see the level of commitment or progress we believe is necessary to keep key climate ambitions within reach. A summary of our bank transition approach is found below.
lbk-20221231_g6.jpg

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This year,How climate is factored into our overall location-based carbon emissions were 188,806 tonnes COfinancial planning process2e; an 8.5 per cent since decrease since 2019/20.
Climate considerations form part of our planning and forecasting activities. We have seen a continued reductionconsider climate effects in our carbonbase case economic scenarios and forecast financed emissions this reporting year, mainly driven byalongside climate risks and opportunities within the Group’s four-year financial plan, primarily conducted across three key areas.
1.Forecasting our bank financed emissions to 2030 for four of our high-carbon-intensive sectors
2.Gathering supporting qualitative assessment of the risks and opportunities present for certain material sectors
3.Building out the Group’s investment planning capabilities to progress our climate ambitions and targets; reducing the emissions from our suppliers and supporting our own operation's net zero ambition
Our financial planning process acknowledges the dependencies on both external factors such as policies, technology developments and customer behaviour. We continue to monitor the impact of coronavirusthese external factors on our operations. A large proportionGroup ambitions and targets alongside working in partnership with our customers and other stakeholders to achieve our common goal of our colleagues continued to work from home in 2021 in line with travel restrictions and advice, which has led to a considerable reduction in both scope 1 and 3 business travel numbers reported.achieving net zero by 2050.
Group energy consumption, electricity and gas, has also reduced mainly due toFinancial statement preparation includes the consideration of the impact of this operational shift. However, mostclimate change on the Group’s financial statements. While the effects of climate change represent a source of uncertainty, the Group does not consider there to be a material impact on its judgements and estimates from the physical, transition and climate-related risks in the short term. There is no material impact assessed on the Group's financial position of performance as at 31 December 2022.
An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the NGFS. This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
There is no material impact assessed on the Group’s financial position or performance as at 31 December 2022.
In 2023, we plan to further enhance our sustainability planning capability to support development of transition plans for some of our buildings have still been operational and subjecthardest to our continued energy management and optimisation programme. Throughout winter months we have seen a smallabate sectors. We are continuing to increase in our gas consumption due to additional fresh air requirements in our operational buildings. Overall, we have seen building energy consumption and associated carbon emissions reduced.
Since January 2019, our scope 2 market-based emissions figure is zero tCO2e, as we have procured renewable electricity mainly through our PPA and Green Tariff, and renewable certificates equal to the remainder to make up the total electricity consumption in each of the markets we operate.
Omissions
Emissions associated with joint ventures and investments are not included in this disclosure as they fall outside the scope of our operational boundary. emissions forecasting to cover more of our balance sheet, leveraging our forecasting process and capabilities to track progress against our published sector targets.
Identification and assessment of climate risks
The Group does not have any emissionsability to identify, measure and manage the risks associated with imported heat, steamclimate change is integral to embedding consideration of these risks within our Enterprise Risk Management Framework (ERMF).
As our understanding of the impacts of climate risks has evolved, we have adopted a ‘Double Materiality’ approach. This is the concept that risk can materialise as: a) the impacts of climate change or imported coolingthe transition to net zero on the Group and our associated activities (inbound risk), or b) an adverse direct impact on people and the environment as a result the Group or its practices (outbound risk), or c) both. This approach allows us to assess not only the impacts of risks to us as a Group, but also the impact of our balance sheet on society and the planet.
Risk identification
We look to ensure risks are proactively identified across the Group, reflecting a number of potential internal and external sources, including environmental factors, such as climate change. As we develop our understanding of climate risk, we initially created a central view of the main inbound and outbound risks impacting the Group. This was informed by previous qualitative and quantitative analysis of climate-related impacts, including workshop discussions and outputs from the Climate Biennial Exploratory Scenario, however, we expect this will continue to evolve.
This overview supported further discussions across the Group on the key climate risks we are faced with, to integrate consideration of climate-related impacts into our respective risk profiles. Identification of climate risk is not awaresupported by horizon scanning of anyclimate-related developments across the Group. This is particularly important given the uncertain and long-term nature of the risks from climate change, as well as the increasing focus in this area. Regular monitoring of climate-related regulatory and legal developments is also in place ensuring suitable consideration and appropriate action is taken. We also participate in several climate change initiatives, which provide insight across the industry and support monitoring emerging trends and developments and ensure these are appropriately reflected in our strategy. Consideration of climate risks within our financial planning process is also in place to support identification of climate risk, considering the potential impacts for the Group across key areas of the business.
Risk assessment
Engagement across the Group has led to Business Unit assessments of our key climate risks, ensuring a proportionate approach to focus on the most material risks. The impact and likelihood of potential climate risks has been assessed in line with our ERMF to understand the potential effects on the Group’s performance and reputation. We assess a number of factors to determine the materiality of these impacts, including: customers; reputation; regulatory; financial losses; impact on business objectives; and impact on management time, resources and colleagues. These factors are relevant for consideration in assessing climate-related risks given that these risks may potentially impact a number of our traditional risk categories, while also impacting a broad range of stakeholders.
We are continuing to develop our approach to the assessment of climate risks impacting other material sourcesrisks, supported by appropriate tools and methodologies. One example is our qualitative ESG risk assessment for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.

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Key climate risks facing the Group
The following table considers the key inbound and outbound climate risks we face, alongside the drivers of omissions fromthese risks, related time horizons and risk types impacted.
lbk-20221231_g7.jpg
1    This includes the Group's defined benefit pension scheme assets. Climate change could potentially impact the schemes' financial position due to changes in asset prices, financial market conditions and members' longevity.
Identifying our reporting.climate opportunities
Table 8. Carbon Emissions (tonnes CO2e)
Oct20-
Sep21
Oct19-
Sep20
Oct18-
Sep19
Total CO2e (market-based)118,057119,878180,002
Total CO2e (location-based)188,806206,236286,363
Total Scope 1 & 2 (location-based)108,401125,387154,917
– Of Which UK Scope 1 & 2 (location-based)108,084124,708152,546
Total Scope 1 & 2 (market-based)37,65339,02948,556
– Of Which UK Scope 1 & 2 (market-based)37,33638,72847,872
Total Scope 137,65339,02948,171
Total Scope 2 (market-based)385
Total Scope 2 (location-based)70,74886,358106,745
Total Scope 380,40480,849131,446
Global Energy Use (kWhs)Oct20-
Sep21
Oct19-
Sep201
Oct18-
Sep191
Total Global Energy Use474,364,203517,459,510589,853,483
– Of Which UK Energy Use469,425,422512,208,678583,662,870
Total Building Energy468,594,150497,144,236550,290,468
Total Company Owned Vehicle Energy2,796,07314,436,43629,987,906
Total Grey Fleet Vehicle Energy2
2,973,9805,878,8389,575,109
As the UK’s largest financial services provider, we have both the opportunity and responsibility to support the UK’s transition towards a greener future through our lending and investments and net zero products and services, in order to support a timely and Just Transition. The timing of opportunities has been considered in relation to the time frames outlined on page 10 whilst we note that timing is partly dependent on factors such as UK government policy and regulation, technology developments, as well as our customers’ response.
The following is an indicative list of the climate-related opportunities that we are looking to incorporate across the Group.
lbk-20221231_g8.jpg
1Restated 2018/2019Sustainability Linked Loans (SLLs), are available to larger businesses and 2019/20 emissions dataincentivise the borrower’s achievement of ambitious, pre-determined sustainability-related targets aligned to improve the accuracyGroups’ interpretation and application of reporting, using actual data to replace estimates.the voluntary market standards outlined by the Loan Markets Association Sustainability Linked Loan Principles.
2Grey fleet refersThe Clean Growth Finance Initiative (CGFI) provides discounted financing for business sustainability investment meeting our qualifying green purposes across the themes of reducing emissions, energy efficiency, low carbon transport, reducing waste and increasing recycling, and improving water efficiency. The qualifying criteria are reviewed annually with the support of third-party specialists.
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Importance of nature
Nature underpins our economy, our livelihoods and our wellbeing. However, the ongoing depletion of natural ecosystems and resources without appropriate considerations for the consequences is resulting in unsustainable loss of biodiversity and damage to colleagueour natural environment.
We recognise that the climate and hired road vehicles beingnature crises cannot be solved independently. In fact, nature-related activities can enhance our decarbonisation efforts. The Intergovernmental Panel on Climate Change’s (IPCC) special report on limiting global warming below 1.5ºC found that three of the five most effective strategies for reducing emissions are nature-based solutions. Given the interconnectedness between nature and climate, our approach looks to extend our understanding of climate change to incorporate nature-related risks and opportunities. This will help to ensure that we have an approach that considers a holistic environmental sustainability strategy.
As a UK-centric financial institution, we want to play our role in helping restore and protect nature in the UK which is closely aligned to our purpose of Helping Britain Prosper. This is of particular importance as the state of nature in the UK has rapidly declined, with the abundance of UK priority species declining 60 per cent since 1970, placing it in the bottom 10 per cent of countries globally.
Nature loss is a complex topic and there is no universal single ‘metric’ of measurement. Therefore, the first step on our journey is to understand more clearly how the Group’s activities interact with nature. Our work has focused on developing an understanding of how our activities are impacting nature within the UK both in terms of our own operations and through the clients we finance.
Our work to date
In our 2021 ESG Report we disclosed plans to complete an assessment across our bank lending book to identify our key impacts on nature in order to prioritise our efforts. Due to the complexity of understanding and measuring the impact on nature and the current limitations with data availability, we have excluded the impacts felt through supply chain and our investment portfolio, focused initially on assessing our clients’ direct impacts on UK natural ecosystems. Focusing on the UK for this exercise enables us to be targeted with our efforts, whilst aligning with our purpose of Helping Britain Prosper. We have completed our preliminary work to identify the sectors we finance that are directly impacting the UK’s natural ecosystems. For this assessment we drew on insights from the UK’s Natural Capital Accounts, UNEP-FI’s ENCORE tool and other publicly available information.
Our findings led us to initially focus on the bank agriculture sector. This is due to the significant impact the agriculture sector has on the UK, with over 70 per cent of the UK’s land used for agricultural practices2 and as a business purpose. Emissionsresult of the size of our exposure to this sector. Our aim is to support our clients move to more sustainable practices and we have already started to make some progress in tonnes CO2e in linethis regard through our work with the c (2004)Soil Association.
Bank approach to target setting across sectors
In April 2021, the Group became a founding member of Net Zero Banking Alliance (NZBA). We are reportingAs such we seek to understand and target our emissions from our banking activity using a sector-based approach with targets to 2030 for our most carbon intensive sectors. This approach informs and builds on our commitment to reach net zero by 2050 or sooner.
To date we have developed seven sector targets. In setting our targets we have determined the revised Scope 2 guidance, disclosing a market-based figure in additionkey actions we will take to work towards achieving them based on the location-based figure. The methodology to derive reported Scope 1, 2levers available today and 3 emissions is providedexpected future changes in the Lloyds Banking Group Reporting Criteria statement.market, as determined in our sector transition plans.
Scope 1 emissions are emissionsEach of the sector targets has some degree of challenge to ensure we remain ambitious. Initial views from activitiesthe sectors for which we have now set targets suggests we may need to go further in some areas to achieve our overarching 50 per cent emission reduction ambition. We expect our view to evolve as we set additional targets and where a gap remains we will assess whether we will take mitigating steps.
It should also be noted that the Groupbaseline, pathways (scenario and momentum) and targets may be subject to change as data availability and granularity improve,scenario pathways are updated, and the broader regulatory and industry environment evolves. We continue to enhance our climate data capabilities to address these challenges by expanding our sources of data and developing partnerships to increase the level of client level data that is responsible, including mobile and stationary combustion of fuel & operation of facilities.
Scope 2 emissions are emissions from the purchase of electricity, heat, steam, or cooling by the Group for its own use and have been calculated in accordance with GHG Protocol guidelines, in both location and market-based methodologies.
Scope 3 emissions include elements within the Group's own operations such as emissions from waste, colleague commuting and business travel (including taxis, tube, well to tank emissions of business travel and hotels).available.


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Energy efficiencyA summary of our sector targets are shown below:
While COVID-19 has had an impact on our energy performance year on year, we have also seen consumption reduction driven by our continued energy efficiency initiatives. This workstream includes an energy optimisation programme that implements onsite optimisation and strategic alterations of Building Management System (BMS) and controls systems to match the run hours of plant to core operating hours and ensures temperature settings are aligned with Group comfort guidelines. In 2021, 45 deep-dives, 80 onsite optimisations, 9 remote optimisations and 531 bank holiday programming were completed, which resulted in a 101.5 GWh saving. lbk-20221231_g9.jpg
We have also runannounced sector-specific Financed Emissions targets covering 64% of our Bank 2020 assets in-scope of PCAF, excluding cash which is considered to have zero emissions.
1    Targets cover on-balance sheet assets.
2    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
3    Includes both the regulated emissions that are captured in an EPC and an estimate of other emissions created from unregulated energy use (for example appliances and cooking).
4    Includes UK Retail mortgage lending, including both buy-to-let and owner occupied mortgages.
5    Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets. Excludes assets that do not have a programmemotor, loans for forecourt dealership stock, specialist vehicles and vehicles where mileage is difficult to estimate. Currently does not apply a loan-to-value ratio for emissions.
6    Rounded to nearest gCO2e/km.
7    Includes the emissions from vehicle use, including from electricity used for EVs and PHEVs, in line with recommendations from PCAF.
8    Target includes cars and vans associated with leases from Lex Autolease and leases or financing from Black Horse.
9    Automotive (OEM) stands for Automotive Original Equipment Manufacturers.
10    Target includes Scope 1 and 2 emissions from client operations (manufacturing) and Scope 3 emissions from the use of LED lighting upgrades throughoutthe sold vehicle by consumers.
11    Includes automotive manufacturers and their finance captives. Corporate Loans: auto manufacturers (OEMs) and motorcycle manufacturers.
12    A 2019 baseline has been selected due to the significant impact due to COVID-19 on both absolute emissions and emissions intensity due to a reduced number of flights and passenger numbers in 2020.
13    Includes corporate loans for airline operators.
14    This target is a commitment to exit all entities that operate thermal coal facilities by 2030 and will currently be tracked through lending exposure to the sector as opposed to annual emissions estimates. This target is only applicable to our estate, leadingcorporate and institutional clients (clients with a turnover >£100 million) and excludes any clients within our SME portfolio that would form part of the supply chain to an estimated 1,280 MWhthe energy and coal mining entities. The target relating to thermal coal mining excludes commodities trading activities.
15    Thermal coal is coal used by power plants and industrial steam boilers to produce steam, electricity saving.or both. Our approach applies to all customers involved in the following activities: coal mining (including thermal coal exploration, coal mine construction and coal mine operation), energy utilities, coal power generation and provision of services or supply of equipment to coal-fired power stations and/or thermal coal mines.
16    Our target is to reduce the absolute financed emissions from the oil and gas sector by 50 per cent from a 2019 baseline. The 2030 absolute financed emissions value may change if the baseline is updated in future years as better data becomes available.
17    Oil and gas Scope 3 estimates reflect the scope of the oil and gas sector target, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
18    Target includes clients related to the sectors of extraction, transport via pipeline, refining and the commodity trading arms of our supermajor clients. We have excluded support services and other commodity traders from the scope of our metric due to data limitations and lack of alignment towards the scenario pathway selected.
19    Emission calculation includes Scope 1 and 2 emissions attributed to lending to corporate and project generation activity, and Scope 1 emissions attributed to project finance loans to power generation activity. It excludes transmission and distribution financing.
20    Scope 2 is the intensity of electricity used by the corporates in operation activity.
21    Includes corporate loans to corporate power generating utilities and project finance for specific power generating projects.

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Governance
Given the strategic importance of our sustainability ambitions and commitment in managing the impacts arising from climate change, our governance structure provides clear oversight and ownership of the Group’s environmental sustainability strategy and management of climate risk.
lbk-20211231_g2.jpgClimate-related responsibilities at Board level are in place across the Responsible Business Committee, Audit Committee and Board Risk Committee, with shared membership across these Committees to ensure appropriate coordination and cooperation on climate-related matters.
Further information with respect to entity governance and executive oversight can be located in the Lloyds Banking Group Climate Report 2021.
Managing climate riskslbk-20221231_g10.jpg
The Group defines climate risk as, ‘the risk that the Group experiences losses and/or reputational damage as a result of climate change, either directly or through our customers’. These may be realised from physical weather events, the impactsChair of the transitionRBC, Amanda Mackenzie, is a non-executive director on the Board, The Remuneration Committee and the Nomination and Governance Committee, and ensure sustainability is discussed and considered by the Board. Amanda has extensive experience in ESG matters, including helping to net zero or as a consequence oflaunch the Group's response to managing this transition.United Nations Sustainable Development Goals.

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Group roles and responsibilities
The Group’s response to managingstructure provides clear oversight and ownership of our environmental sustainability strategy and management of climate risk affects many different stakeholder groups, including: our customers; colleagues; suppliers; regulators and policymakers; investors and NGOs and wider society. Our response will have a long-term bearingacross the three lines of defence, with dedicated teams in place focused on these stakeholdersareas. Roles and responsibilities will differ in some areas between divisions and entities, reflecting our Group structure.
Three lines of defenceTeams
1st line
The Group Environmental Sustainability team is responsible for overseeing the Group’s approach to responding to global issues on environmental sustainability.
At a divisional and/or sector level there are sustainability teams supporting the delivery of the net zero strategy. They are responsible for developing the Group’s strategic response to climate risk, including setting the business strategy, ambitions and development of sustainable product-level offerings to support the Group’s sustainability strategy.
This includes calculation and forecasting emissions, as well as sector-level target setting and transition plans to support the Group’s environmental commitments and targets.
Group Finance is responsible for incorporating climate into the Group’s planning and external financial reporting.
2nd line
Risk is responsible for overseeing the risks arising from climate change. This includes oversight of our strategy and management of climate risk, ensuring alignment with regulatory expectations.
Some of the key activities across Risk include: ownership of climate-related methodologies and frameworks, including material assumptions to quantify climate risk and generate scenarios and stress testing; integration into risk management processes; and setting the Group’s climate risk appetite.
3rd lineGroup Internal Audit has established a team to focus on sustainability and climate risk. This team, supported by other subject matter experts, provides independent assurance to the Audit Committee and the Board. Group Internal Audit also attends key sustainability and climate risk governance committees and forums.
Risk management
We have made good progress with embedding climate-related risks into our risk management approach and this continues to evolve as we build our understanding and capabilities. We also acknowledge the Group’s business model.importance of managing the risks from wider ESG impacts. We have made some steps in this area, however, we will continue to develop our framework to integrate these risks in our key processes.
How we embed climate risk
Climate risk is considered a principal risk within the Group’sour Enterprise Risk Management Framework (ERMF), reflecting its importance and the focus required. This ensures a consistent approach to embedding the consideration of climate risk in the Group’sour activities, while also enhancing Board-level insight.
ClimateHowever, the impacts from climate risk also impacts many ofare not standalone and largely manifest through the other financial and non-financial risks the Group faces.that we face. Therefore, the Group haswe have also taken steps to build and embedintegrate the consideration of climate-related risks throughout our ERMF, to ensureensuring comprehensive consideration across our business activities.
We define climate risk as the risk that the Group experiences losses and/or reputational damage because of climate change, either from the impacts of climate change and the transition to net zero (inbound) or as a result of the Group’s response to tackling climate change (outbound).
Our response to managing climate risk affects many different stakeholder groups, including: our customers; colleagues; suppliers; regulators and policymakers; investors and NGOs; and wider society. Our response will have a long-term bearing on these stakeholders and the Group’s business model.
Managing climate risk
Our Group climate risk policy provides an overarching framework for managing climate risks. The policy is structured around eight principles, supported by clear requirements to help meet our climate change ambitions, the TCFD recommendations and relevant regulatory expectations. Activity in 2022 focused on embedding the policy across the Group, particularly on ensuring that climate risks are appropriately reflected in our risk profiles. This has focused on both the risks across different areas from failing to adequately support the transition to net zero, in line with our strategy, as well as climate-related impacts which will affect the Group through our other principal risks.
One Risk and Control Self-Assessment (RCSA) is the process for managing risk across the Group, enabling the understanding and identification of risk exposures and risks across the business. As part of the wider risk management landscape, inbound and outbound risks, as well as relevant controls, are now included as part of the One RCSA Framework, although this will continue to evolve. This aims to ensure that the risks are managed effectively, and any events are collaboratively resolved by the business.
We have captured the potential effects from failing to sufficiently support the transition to net zero as a standalone climate risk. Our activity across the Group to support the transition is covered throughout this report. However, In most other cases, the impacts from climate risk will flow through other principal risks.
The Group and the wider industry continue to developare still developing both the understanding and capabilities for managing climate risk, therefore, the Group’sour approach will continue to evolve significantly in the coming years.
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In addition to the risks we are already facing, the Group, new risks will continue to emerge as a consequence of the transition to net zero. Further information on the emerging risks facing the Group, including those relating to climate change, can be found in the Risk overview section of this document.
Embedding climate risk management
In 2021, the Group established the Group Climate Risk Policy to provide an overarching framework for managing climate risks and opportunities. The policy is structured around seven principles, setting out clear requirements to help meet the Group’s ambitions relating to climate change, the TCFD recommendations and relevant regulatory expectations.
The policy is intended to support appropriate consideration of climate risks and opportunities across key activities. However, it also recognises that understanding of and capability for managing climate risk will continue to evolve. As such, some areas of the policy cannot currently be fully embedded at this time, with ongoing activity to implement these expectations continuing into 2022.
Principle 1
The Group will ensure climate risk is fully embedded through effective policies, procedures, processes, systems and controls.
Principle 2
The Group will identify and assess potential climate risks and opportunities, including how these could impact on the Group’s strategy, external commitments, operating model and customer journeys.
Principle 3
The Group will embed appropriate scenario analysis capabilities to support its understanding and proactive management of climate risk and opportunities.
Principle 4
The Group’s strategy will consider climate risks and opportunities to support our customers and meet our strategic objectives.
Principle 5
The Group will set an appropriate risk appetite for climate risk against which it will operate.
Principle 6
The Group’s governance structure will provide oversight of climate risk impacts, effective decision-making and timely escalation to senior management.
Principle 7
The Group’s reporting will support monitoring and management of climate risks as well as the Group’s relevant strategic commitments, alongside appropriate disclosures to inform our external stakeholders.
We have incorporated the consideration of climate risk into a number of key processes to ensure suitable Board-level visibility.
Climate risk is included as part of regular risk reporting to the Board. This is currently focused on a qualitative assessment against external expectations and the Group's external commitments. This is supported by monitoring relevant information to track key climate risks throughout the Group. Although this remains in its infancy, reporting will continue to be enhanced as understanding and capabilities improve.
A Board approved Risk Appetite Statement for climate risk is in place, supported by an initial metric to ensure the Group continues to progress activities at pace. We are developing our approach to setting further quantitative and qualitative risk appetite metrics as our capabilities evolve, including appropriate consideration across our sub-groups.
The Group’s 2021 financial planning process captured an initial consideration of the Group’s key climate risks and opportunities. We also piloted forecasting approaches to provide a high-level view of the Group’s lending financed emissions out to 2030. Both these areas are expected to evolve for future planning cycles, to ensure climate-related consideration is fully embedded.
We have considered and included commentary on climate-related risks as part of our annual Individual Capital Adequacy Assessment Process (ICAAP). We have used expert judgement to assess the financial impacts for key risk types that are sensitive to climate change, under a number of different climate scenarios. We will enhance our approach further as our scenario analysis capabilities develop.
Key climate risks across the Group’s risk taxonomy
We have mapped how examples of the Group's key risks from climate change impact across the different risk types within the Group’s risk taxonomy.
While the majority of the Group’s principal risks are impacted in different ways, we have focused on the impact for the most material risk types, outlined in the table below.
These examples are useful to understand some of the key risks for the Group across its risk taxonomy; however, this is not an exhaustive view of all the potential climate risks across the Group’s other principal risks.







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How climate risk is incorporated into the management of other principal risks
Table 9. Examples of climate change impacts across other principal risks
Key risk types impactedDriverExamples of key risksFurther details for Lloyds Bankingthe Group
StrategicCapitalReputation
Failure to deliver or sufficiently drive change throughAs part of the Group’s Internal Capital Adequacy Assessment Process (ICAAP), we assess how climate change impacts the capital risks faced by the bank. This assessment has progressed over recent years and will continue to develop. We participated at the Bank of England’s Climate and Capital Conference in October 2022 and we will continue to monitor developments in this area.
ConductKey climate-related conduct risk considerations are that we have clear processes and controls in place so that we avoid any potential ‘greenwashing’ and ensuring fair customer treatment as part of our role in supporting the transition to net zero strategy, relatingzero. Our activity has included education for Product Owners from climate risk SMEs to its financed activitieshelp them understand the expectations and own operationsgroup appetite which should be considered as part of the product lifecycle.
CreditPolicy & Legal
Technology
Market
Reputation
Physical (Acute
We recognise that climate change is likely to result in new challenges, and changes to the credit risk profile and outlook for our customers, the sectors we operate in and collateral / Chronic)
asset valuations.
Our risk appetite for managing climate risk is outlined in our external sector statements, and forms one of the ways we manage and control climate risk. We have 14 external sector statements that apply to the Group’s activities which reflect the approach we take to the risk assessment of our customers. These sector statements outline what types of activities we will and will not support.
Through 2022 we have made significant progress in embedding ESG risk management into our credit processes. We have identified 3 key areas which have been prioritised for climate/environmental risk integration strategy:
1.Impacts from newESG credit risk framework and existing government policies for example, around energy efficiency standards or the transition to electric vehicles
2.New technology and availability of electric vehicles reduce valuation of existing vehiclesPortfolio management
3.Unproven new technologies required across other sectors in order to reduce emissionsCase management
This will strengthen our climate & environmental risk management at a portfolio-level, and for individually managed exposures.
We remain focused on uplifting colleague knowledge on ESG risks and opportunities to ensure it is fully embedded across the organisation. This includes creating a consistent taxonomy and continuing to expand our ESG credit risk team through recruiting specialists, reflecting the importance we place on this topic.
DataReductionGiven the limitations in asset and company valuations reflecting changesthe data available for measuring climate risk, data risk also remains a significant area of focus. We are continuing to focus on getting the right data in customer demand, impactingplace, while following the Group’s lendingexisting standards and frameworks to ensure that suitable data controls are in place.
Funding and liquidityIncreased costs from sustainable materials for Commercial Banking customers
Adverse coverageWe consider the impact of climate risk as part of the Group’s exposureInternal Liquidity Adequacy Assessment Process (ILAAP). Our current view is that our internal liquidity stress scenarios are severe enough to high emissions sectors
Flood damagecover any potential impacts from climate risk over the relative timeframes involved. Liquidity crises tend to properties or coastal erosion, impactingbe driven by short and sharp shocks, however, the physical and transition risks of climate change are typically considered to impact over a longer-term, which we expect would provide sufficient time to obtain alternative sources of funding. In our Retail Mortgage business or Commercial Real Estate portfolio
Reduced production for Commercial Banking customersongoing assessments, we consider that any changes that are expected to the balance sheet as a result of higher temperatures and/or changing weather patterns, for example, lower food or crop yieldsclimate change would be assessed through the
established Funding Plan process.
MarketOur market risk management approach includes comprehensive stress testing frameworks, which cover all material risk factors (key ones being interest rate, foreign exchange, credit spread, inflation and equity risk). Initial assessments have concluded that our market risk stress testing frameworks are sufficiently comprehensive and severe to capture climate-related scenario stress events appropriate to the duration of the most material exposures, although further consideration is anticipated, in line with developing industry and Group best practice on scenario analysis.
Market
Physical (Chronic)
Model
ReductionThe models currently used to assess climate risk remain in asset and company valuations reflecting changes in customer demand, impactingtheir relative infancy while understanding develops across the industry. We are working with third parties to develop the Group’s markets/trading business, investmentsmodelling capabilities, with further activity in 2023 to compare the outputs from model methodologies across the Group to inform our approach going forward. The current position is mitigated through higher reliance on management judgement and equities
Changesour approach follows the appropriate model governance processes, which will continue as modelling ability improves in longevity of the Group’s pension scheme membersfuture.
Insurance underwritingPhysical (Acute / Chronic)
Potential for increased levels of General Insurance claims due to damage to property caused by changes to weather patterns and climate (e.g. flood, storm, coastal erosion)
ConductReputation
Policy & Legal
Conduct risk implications from the Group’s role in the transition, including potential impacts on mortgage customers, specific sectors, insurance and investment products
The Group’s climate-related disclosures are considered to be either insufficient or misleading, including potential 'greenwashing’ in product communications
Operational resiliencePhysical (Acute)
DamageAs part of the Group’s approach to properties and systemsmanage its operational resilience, we have embedded climate risk within the Group estate, resulting in disruption tostrategy as one of the key drivers, considering the impact on and from climate as part of ensuring its operations remain resilient. These climate-related impacts could affect the Group’s services to customers
Disruption to services provided byoperational resilience through the Group’s suppliers
properties, IT systems, people and third-party suppliers. Our approach primarily focuses on how physical risks could impact the potential transition risks, which may also require further consideration as our approach evolves.
Regulatory and legalcompliancePolicy & Legal
The Group’sConsideration of climate-related disclosures are consideredregulations and legislation is captured as part of our existing horizon scanning processes to be either insufficient or misleading, including potential 'greenwashing’ in product communications
Evolving regulatory standardsidentify any requirements for the Group’s operationsGroup or our customers. This informs our view of the applicable regulations and legislation, to ensure activity is in place to achieve compliance with appropriate requirements impacting the Group, for example, the Prudential Regulation Authority’s expectations for embedding the financial risks from climate change through its Supervisory Statement 3/19.
We are continuing to integrate consideration of climate risk as part of activity and processes for managing other principal risks in our enterprise Risk Management Framework. This has focused on the most material risks impacting the Group. We have refined our analysis of lending to customers in sectors with increased climate risk, and over 2020 and 2021, we have completed sector deep dives.
Lending to customers in sectors with increased climate risk
We have refined our analysis of the sectors where we have lending to customers that may likely contribute a higher share of the Group's financed emissions. Not all customers in these sectors have high emissions or are exposed to significant transition risks. We continue to enhance and refine this work at both counterparty and sector level, considering both risks and opportunities as we look to support our customers’ responses to climate change.
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Table 10. Lending to customers in sectors with increased climate risk1
Commercial Banking Sectors5
Total utilisation of Commercial Banking customers (£m)2
Total limits of
Commercial Banking customers (£m)2
Percentage of total Group loans and advances to customer3
Weighted
Average Maturity
(No. Months)4
Dec 2021Dec 2020Dec 2021Dec 2020Dec 2021Dec 2020Dec 2021Dec 2020
Energy Use in BuildingsReal Estate17,711 19,461 22,218 24,875 3.5%3.9%57 62 
Social Housing5,538 5,966 10,556 11,137 1.1%1.2%84 91 
Agriculture6
Agriculture7,526 7,429 8,074 8,012 1.5%1.5%101 103 
Forestry10 10 15 16 —%—%67 65 
Fishing31 26 50 50 —%—%59 49 
TransportationPassenger Transport1,231 1,135 2,216 2,264 0.2%0.2%41 47 
Industrial Transport1,058 1,374 2,297 2,507 0.2%0.3%42 46 
Automotives7
1,007 1,485 5,452 6,315 0.2%0.3%26 25 
Energy Use in Industry8
Housebuilders655 870 2,872 3,023 0.1%0.2%28 28 
Cement, Construction Materials, Chemicals & Steel Manufacture279 317 814 1,098 0.1%0.1%27 25 
General Manufacturing1,167 1,300 3,745 4,329 0.2%0.3%35 33 
Food Manufacturing and Wholesalers762 1,002 2,802 3,069 0.2%0.2%18 22 
Other Construction9
921 1,052 2,094 2,457 0.2%0.2%35 37 
Energy Supply8
Oil & Gas10
987 1,099 2,520 3,815 0.2%0.2%39 35 
Utilities1,791 900 4,372 3,820 0.4%0.2%74 76 
Coal Mining<1<122 <0.1%<0.1%3 
Total40,674 43,434 70,097 76,809 8.1%8.6% — 
Loans and advances to
Retail customers (£m)
Undrawn loans and advances to Retail customers (£m)
Percentage of total Group loans and advances to customers3
Weighted
Average Maturity
(No. Months)10
Retail Division areasDec 2021Dec 2020Dec 2021Dec 2020Dec 2021Dec 2020Dec 2021Dec 2020
UK Mortgages308,344 294,806 17,151 19,456 61.2%58.4%232 224 
UK Motor Finance14,276 15,201 1,985 1,660 2.8%3.0%28 28 
Business Banking11
3,804 4,281  — 0.8%0.8%73 74 
Total326,424 314,288 19,136 21,116 64.8%62.3% — 
1Scenario AnalysisCommercial Banking and Retail divisions only. Excludes Insurance & Wealth division.
2Commercial Banking division only, excludes Commercial Finance. All values are gross of significant risk transfers. 2020 restated on a consistent basis with 2021.
3Percentages calculated using total Group loans and advances to customers on a statutory basis, before allowance for impairment losses (£503,608 million at 31 December 2021, £504,603 million at 31 December 2020).
4Weighted average maturity calculated using total limits in Commercial Banking and loans and advances in Retail.
5Commercial lending classified using Office for National Statistics. Standard Industrial Classification (SIC) codes at legal entity level.
6Agriculture total utilisation includes Agricultural Mortgage Corporation (AMC) based on loans and advances to customers (2021: £4,246 million, 2020: £4,186 million). AMC total limits aligned to total utilisation.
7Includes automotive manufacture, retail and wholesale trade, rentals and parts but excludes finance captives and securitisations.
8Certain SIC codes have been removed from the table in 2021 to better represent the activities in the descriptions; Architectural, planning and consulting from Other construction, Water and sewerage from Utilities and Wholesaling activities from Food manufacturing.
9Construction excludes 41100 Development of building projects (included within Real estate) and 41202 Construction of domestic buildings (reported separately as Housebuilders).
10Excludes commodity traders.
11Sectors with increased climate risk only, as seen in Commercial Banking above. Undrawn loans and advances excluded.


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Sector reviews
We are committed to supporting the UK Government's vision of a sustainable low carbon future, so in line with our purpose of Helping Britain Prosper we have undertaken an analysis of how the Group’s principal risks are impacted by climate change.
As detailed in the table 10, we have identified sectors where we have lending to customers that are likely to be higher carbon emitters or be exposed to higher levels of physical or transition risks and continue to enhance and refine this work at both counterparty and sector level, considering both risks and opportunities as we look to supportevolve our customers’ responses to climate change.
Across 2020 and 2021, we completed bespoke deep dives into each of these sectors which has been supported by external third-party consultants and sector experts. A summary of the sectors identified and the progress achieved to date is detailed in the Lloyds Banking Group Climate Report 2021.
The follow-up actions as a result of these sector deep dives are to:
Develop sector business cases to identify and implement levers and opportunities, including any required changes to strategy
Identify any implications on credit risk appetite and policies by sector
Continue to improve Group financed emissions calculations by sector
Define business strategy by sector, including targets and metrics
Continue to embed climate risk into all sector reviews, including sectors not prioritised in this exercise, in 2022
Climate Scenario Analysis
As the understanding and importance of climate risk progresses, climate scenario analysis is becoming an increasingly important risk management tool assistingcapabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to Lloyds Banking Group’sour strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data and infrastructure.
In a first generation exercise, the Group analysed the impact of three scenarios on a sample of the balance sheet compromising credit portfolios in Commercial Banking, Retail Mortgage and Motor businesses priorIntroduction to the wider Climate Biennial Exploratory Scenario (CBES) exercise undertaken for the Bank of England. The Group ran workshops with subject matter experts providing an assessment of the scenario analysis results. This helped to advance the understanding of the risks and financial implications in different sectors and business areas resulting from climate change, as well as suggesting what potential management actions might be required under the different scenarios.
Climate scenario analysis is a fast-evolving discipline, requiring new skillsforward-looking projection of plausible yet severe climate outcomes. It is typically conducted in a number of steps, with the aim of challenging the existing business model and capabilitiesbetter understanding vulnerabilities in our balance sheet. In broad terms, the approach consists of the following steps:
• Identify physical and transition risk scenarios that we want to explore, relevant to our balance sheet and risks
• Link the impacts of scenarios to financial risks
• Assess asset, counterparty and/or sector sensitivities to those risks
• Extrapolate the impacts of those sensitivities to calculate an aggregate measure of exposure and potential losses
Scenario analysis can be conducted at different levels of granularity to identify impacts on individual exposures or on portfolios. By examining the effects of a wide range of plausible scenarios, scenario analysis can also assist in quantifying tail risks and can clarify the uncertainties inherent in measuring climate-related risks. For this purpose, scenario analysis tends to be established with appropriate levelslonger-term in scope, albeit not exclusively, and used to evaluate potential implications of governance. Participating in the Bank of England’s CBES exercise enabled the Group to explore the resilience of its credit portfolios under three different climate scenarios (early policy action, late policy action, no additional policy action) over the next 30 years to 2050. The CBES exercise was intended to be a learning exercise and the Group took away key learnings. These, along with further detailsrisk drivers on Climate Scenario Analysis, are described in the Lloyds Banking Group Climate Report 2021.financial exposures.
Looking Forward
The Group has made good progress in further incorporating climate change into the Group strategy and business operations as well as prioritising the areas of our businesses where we see the greatest opportunity to support and accelerate the transition to a low carbon economy.Current activity
We are enhancing our disclosures with our inaugural standalone Climate Report and have published key sector ambitions for high-emissions and fossil fuel sectors, committing toestablished a full phase-out from thermal coal.
In 2022, we will continue to develop propositions and tools for our customers to help them reduce their emissions, while further advancing our work on reducing our own operational and supply chain emissions.
We will also look to report additional sector ambitions in 2022 for partscentre of our remaining carbon-intensive sectors, including residential mortgages, transportation and automotive activity beyond Retail (Motor). In addition, we will be developing further ambitions and a transition plan in accordance with the timelines stipulated by the NZBA.
Given this progress and the evolving best practice for climate votes, we do not intend at presentexcellence to bring a climate votetogether the expertise and resources to further develop our scenario analysis capabilities, building on the 2022 AGM. We will continue to consider a vote on a year-by-year basis.
Managing the riskexperience from climate change remains a key priority for the Group. We expect to enhance our capabilities by leveraging the learnings from our participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise in 2021 and undertaking further climateother internal assessments. This is enabling us to accelerate progress to meet the requirements of internal risk managers, support the evolving needs of our customers, whilst meeting the expectations of external stakeholders.
Climate scenario analysis in 2022. Thisactivity has prioritised areas of material carbon sensitivity. While this analysis is inherently uncertain, these assessments have provided further insights that support existing understanding that physical risks likely manifest over the long term and that short-term transition risks are muted. Nevertheless, regular reassessments will allow usbe required to better understand the resilience ofdeepen understanding and benefit from improved data sources, methodologies, and updated scenarios. The insights from this scenario analysis activity have been used to support the Group's business modelmeasurement of Expected Credit Loss (ECL) and ICAAP.
We continue to contribute to collaborative efforts to improve the risk management and measurement of climate risks.risks through scenario analysis. We took an active role in the Bank of England’s 2022 Annual Stress Test Forum, to share better understanding of risk modelling approaches, and co-led the Climate Financial Risk Forum’s (CFRF) Scenario Analysis Working Group, focused on development of an update guide for banks on current practices.
WeFuture plans
As industry understanding builds, we will continue to develop our assessmentclimate scenario analysis and modelling capabilities. We are exploring a variety of the sectors at increasedapproaches and methodologies and are currently adopting a hybrid approach, using both third-party solutions and developing our own in-house modelling capabilities. We will compare both approaches to understand better how their relative strengths can complement each other. This will inform our strategic approach to climate scenario analysis modelling.
In addition to our current analysis, further investments in data and modelling are already underway to further explore other climate risks, including physical risks for commercial and transition risk from climate change or the transition to net zero,for mortgages. To improve modelled outcomes, climate-related data will continue too be enhanced through deeper engagement with our customers and augment our climate related policies as our capabilities strengthen. Focused Board level reviews will consider how our strategywider sourcing of relevant public and credit portfolios will evolve as we transition to net zero, including the further development of our risk management capabilities.private data sets.
Continued embedding of climate risk is essential for the Group to achieve our strategy in transitioning to net zero. Our understanding of climate-related risks and opportunities continues to develop and our strategy and risk management activities will evolve accordingly in order to best respond.
LEGAL ACTIONS AND REGULATORY MATTERS
During the ordinary course of business the Group is subject to threatened or actual legal proceedings and regulatory reviews and investigations both in the UK and overseas. Further discussion on the Group's regulatory and legal provisions is set out in note 29 to the financial statements and on its contingent liabilities relating to other legal actions and regulatory matters is set out in note 39 to the financial statements.

RECENT DEVELOPMENTS
On 21 February 2023, Lloyds Bank Asset Finance Limited, a wholly-owned subsidiary of the Group, acquired 100 per cent of the ordinary share capital of Hamsard 3352 Limited ("Tusker"), which together with its subsidiaries operates a vehicle management and leasing business. The acquisition will enable the Group to expand its salary sacrifice proposition within motor finance.
22
19

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The results discussed below are not necessarily indicative of Lloyds Bank Group’s results in future periods. The following information contains certain forward looking statements. For a discussion of certain cautionary statements relating to forward looking statements, see Forward looking statements.
The following discussion is based on and should be read in conjunction with the consolidated financial statements and the related notes thereto included elsewhere in this annual report. For a discussion of the accounting policies used in the preparation of the consolidated financial statements, see Accounting policies in note 2 to the financial statements.


TABLE OF CONTENTS
Loan portfolio
2320

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
Critical accounting judgements and key sources of estimation uncertainty are discussed in note 3 to the financial statements.

FUTURE ACCOUNTING DEVELOPMENTS
Future developments in relation to the Lloyds Bank Group’s IFRS reporting are discussed in note 4647 to the financial statements.

RESULTS OF OPERATIONS – 20212022 AND 20202021
The Group's condensed consolidated income statement and condensed consolidated balance sheet are as follows.
INCOME STATEMENT COMMENTARY
20212020
£m£m
2022
£m
2021
£m
Net interest incomeNet interest income11,036 10,770 Net interest income13,105 11,036 
Other incomeOther income3,637 3,815 Other income3,640 3,637 
Total incomeTotal income14,673 14,585 Total income16,745 14,673 
Operating expensesOperating expenses(10,206)(9,196)Operating expenses(9,199)(10,206)
Impairment credit (charge)1,318 (4,060)
Impairment (charge) creditImpairment (charge) credit(1,452)1,318 
Profit before taxProfit before tax5,785 1,329 Profit before tax6,094 5,785 
Tax (expense) credit(583)137 
Tax expenseTax expense(1,300)(583)
Profit for the yearProfit for the year5,202 1,466 Profit for the year4,794 5,202 
Profit attributable to ordinary shareholdersProfit attributable to ordinary shareholders4,826 1,023 Profit attributable to ordinary shareholders4,528 4,826 
Profit attributable to other equity holdersProfit attributable to other equity holders344 417 Profit attributable to other equity holders241 344 
Profit attributable to equity holdersProfit attributable to equity holders5,170 1,440 Profit attributable to equity holders4,769 5,170 
Profit attributable to non-controlling interestsProfit attributable to non-controlling interests32 26 Profit attributable to non-controlling interests25 32 
Profit for the yearProfit for the year5,202 1,466 Profit for the year4,794 5,202 
During the year ended 31 December 2021, the Lloyds Bank Group recorded a profit before tax of £5,785 million, an increase of £4,456 million compared with £1,329 million in 2020; the increase reflected, in particular, the improved economic outlook for the UK in 2021. The Lloyds Bank GroupGroup's profit before tax for the year ended 31 December 2021was £6,094 million, £309 million higher than 2021. The benefit of higher income and lower operating expenses was partially offset by the impact of an impairment charge (compared to a credit in the prior year), in part reflecting the deterioration in the economic outlook. Profit after tax was £4,794 million (2021: £5,202 million, which included the benefit of a profit beforedeferred tax of £5,024 million from its Retail division and a profit before tax of £1,536 million from its Commercial Banking division.remeasurement).
Total income increased by £88for the year was £16,745 million, or 1 per cent, to £14,673 million in 2021 compared with £14,585 million in 2020, reflecting an increase of £266 million14 per cent on 2021, reflecting continued recovery in net interest income partly offset by a decrease of £178 million in other income.customer activity and benefits from UK Bank Rate changes.
Net interest income was £13,105 million in 2022, compared to £11,036 million in 2021, an increase of £266 million, or 2 per cent compared to £10,770 million in 2020.2021. This was driven by stronger margins and higher average interest-earning assets. Average interest earninginterest-earning assets increased by £2,762£18,215 million to £594,491 million in 2022 compared to £576,276 million in 2021 compared to £573,514 million in 2020 assupported by continued growth in new mortgage lending was offset by lower balances in the closed mortgage book credit cards and motor finance, as well as the continued optimisation of the Corporateincreases in cash and Institutional book within Commercial Banking. The net interest margin increased as the benefit of lower funding costs more than offset the impact of a change in asset mix.balances at central banks.
Other income was £178£3,640 million in 2022 compared to £3,637 million in 2021. Fee and commission income of £2,352 million was up from £2,195 million in 2021 and included improved current account and credit card performance, reflecting the continued recovery in customer activity. Net trading income was £205 million lower at £180 million in 2022 compared with £385 million in 2021, in part due to the impact of the higher expense payable on liabilities designated at fair value through profit or loss. Other operating income was up £210 million, reflecting higher levels of recharges to fellow Lloyds Banking Group undertakings.
Operating expenses decreased by £1,007 million, or 510 per cent to £9,199 million in 2022 compared with £10,206 million in 2021. Within this, other expenses were £816 million, or 23 per cent, lower at £3,637£2,706 million in 2022 compared with £3,522 million in 2021, compared to £3,815 milliondriven by the decrease in 2020.
Net trading income was £365 million lower at £385 million in 2021 compared with £750 million in 2020, reflecting the change in fair value of interest rate derivativescharges for regulatory and foreign exchange contracts in the banking book not mitigated through hedge accounting. Other operating income was £51legal provisions. Depreciation and amortisation costs were £429 million, or 215 per cent, lower at £1,999£2,348 million in 2022 compared to £2,777 million in 2021, compared to £2,050 millionreflecting the significant software asset write-off in 2020, reflecting lower levels of operating lease rental income,2021 as a result of a reductioninvestment in the Lex vehicle fleet size,new technology and reduced gains on disposal of financial assets at fair value through other comprehensive income, partly offset by increases in the level of cost recharges to other Lloyds Banking Group entities. Fee and commission income was £271 million, or 14 per cent, higher at £2,195 million compared to £1,924 million in 2020 as a result of increases across most fee categories as customer activity increased and the economy improved. Fee and commission expense increased by £33systems infrastructure. Partly offsetting these decreases, staff costs were £161 million, or 4 per cent, to £942 million compared with £909higher at £3,853 million in 2020, as a consequence of increased customer activity.
Operating expenses increased by £1,010 million, or 11 per cent to £10,206 million in 20212022 compared with £9,196 million in 2020 primarily reflecting higher charges for regulatory and legal provisions (see below). Staff costs were £77 million, or 2 per cent, higher at £3,692 million in 2021 compared with £3,615 million in 2020; as the impact ofdue to inflationary pressures and additional staff reductions and lower levels of redundancy costs has been offset by higher bonus accruals following the recovery in the Group's profitability.payments. Premises and equipment costs were £210£77 million lowerhigher at £292 million in 2022 compared with £215 million in 2021, compared with £425 million in 2020, reflecting higherlower gains on disposal of operating lease assets at the end of the contract term and reductions in gains on the disposal of Group premises. Other expenses were £1,040 million, or 42 per cent, higher at £3,522
The impairment charge of £1,452 million in 2021 compared with £2,482 million in 2020, driven by the increase in charges for regulatory and legal provisions and higher communications and data processing costs as the Group develops and maintains its information technology infrastructure. Depreciation and amortisation costs were £107 million, or 4 per cent, higher at £2,777 million in 20212022 compared to £2,670 million in 2020, in part reflecting a software asset write-off as a result of investment in new technology and systems infrastructure.
The Group incurred a regulatory and legal provisions charge in operating expenses of £1,177 million in 2021 compared to £414 million in 2020. The charge in 2021 includes the costs in relation to HBOS Reading and litigation costs and redress and operational costs in respect of litigation and other ongoing legacy programmes. During 2021, £790 million has been recognised in relation to HBOS Reading estimated future awards and operational costs, of which £600 million was recognised in the fourth quarter. This reflects the Group's estimate of its full liability and includes the expected future cost in relation to the independent Foskett Panel re-review, operational costs in relation to Dame Linda Dobbs' review which is considering whether the issues relating to HBOS Reading were investigated and appropriately reported by the Group during the period January 2009 to January 2017 and other programme costs. The final outcome could be significantly different once the re-review is concluded.
24

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment improved by £5,378 million to anet credit of £1,318 million in 2021, reflected strong observed credit performance, but was impacted by a deteriorating economic outlook partly offset by COVID-19 releases. Asset quality remains strong, with sustained low levels of new to arrears and very modest evidence of a deterioration in observed credit metrics despite the inflationary pressures on affordability during the latter half of the year. The Group's ECL allowance increased in the year by £796 million to £4,796 million, compared with a charge of £4,060to £4,000 million in 2020, largely reflecting the improved UK macroeconomic outlook.at 31 December 2021. Overall the Group’s loan portfolio continues to be well-positioned, reflecting a prudent through-the-cycle approach to credit risklending with high levels of security. security, also reflected in strong recovery performance.
The Group's ECL allowance reduced in the year by £2,132 million to £4,000Group recognised a tax expense of £1,300 million, compared to £6,132 million at 31 December 2020, following the improvements to the UK economic outlook. Observed credit performance remained robust in the year, with the flow of assets into arrears, defaults and write-offs remaining at low levels.
The Group’s base case economic scenario used to calculate the ECL allowance assumes that unemployment will remain close to the reduced level of c.4.3 per cent observed in the fourth quarter following the end of the coronavirus job retention scheme. The ECL allowance continues to reflect a probability-weighted view of future economic scenarios built out from the base case and its associated conditioning assumptions, with a 30 per cent weighting applied to base case, upside and downside scenarios and a 10 per cent weighting to the severe downside. All scenarios have improved since the start of the year, following the changes made to the base case outlook.
In 2021, the Lloyds Bank Group recorded a tax expense of £583 million compared to a tax credit of £137 million in 2020.2021. The tax chargeexpense in 2022 included a £222 million benefit in relation to the tax deductibility of provisions made in 2021, includesand a credit of£21 million expense (2021: £1,168 million benefit) arising on the remeasurement of deferred tax assets following the substantive enactment by the UK Government of an increase in the corporation tax rate from 19 per cent to 25 per cent, effective on 1 April 2023.assets.
The Lloyds Bank Group’s post-tax return on average total assets increaseddecreased to 0.860.77 per cent compared to 0.240.86 per cent in the year ended 31 December 2020.2021.

2521

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
BALANCE SHEET AND CAPITAL COMMENTARY
20212020
£m£m
Assets
Cash and balances at central banks54,279 49,888 
Financial assets at fair value through profit or loss1,798 1,674 
Derivative financial instruments5,511 8,341 
Loans and advances to banks1
4,478 4,324 
Loans and advances to customers1
430,829 425,694 
Reverse repurchase agreements1
49,708 56,073 
Debt securities4,562 5,137 
Due from fellow Lloyds Banking Group undertakings739 738 
Financial assets at amortised cost490,316 491,966 
Financial assets at fair value through other comprehensive income27,786 27,260 
Other assets1
23,159 20,810 
Total assets602,849 599,939 
Liabilities
Deposits from banks1
3,363 6,230 
Customer deposits1
449,373 425,152 
Repurchase agreements1
30,106 28,184 
Due to fellow Lloyds Banking Group undertakings1,490 6,875 
Financial liabilities at fair value through profit or loss6,537 6,831 
Derivative financial instruments4,643 8,228 
Debt securities in issue48,724 59,293 
Subordinated liabilities8,658 9,242 
Other liabilities9,183 8,786 
Total liabilities562,077 558,821 
Equity
Ordinary shareholders’ equity36,410 35,105 
Other equity instruments4,268 5,935 
Non-controlling interests94 78 
Total equity40,772 41,118 
Total equity and liabilities602,849 599,939 
1See note 1 regarding changes to presentation.
2022
£m
2021
£m
Assets
Cash and balances at central banks72,005 54,279 
Financial assets at fair value through profit or loss1,371 1,798 
Derivative financial instruments3,857 5,511 
Loans and advances to banks8,363 4,478 
Loans and advances to customers435,627 430,829 
Reverse repurchase agreements39,259 49,708 
Debt securities7,331 4,562 
Due from fellow Lloyds Banking Group undertakings816 739 
Financial assets at amortised cost491,396 490,316 
Financial assets at fair value through other comprehensive income22,846 27,786 
Other assets25,453 23,159 
Total assets616,928 602,849 
Liabilities
Deposits from banks4,658 3,363 
Customer deposits446,172 449,373 
Repurchase agreements at amortised cost48,590 30,106 
Due to fellow Lloyds Banking Group undertakings2,539 1,490 
Financial liabilities at fair value through profit or loss5,159 6,537 
Derivative financial instruments5,891 4,643 
Debt securities in issue49,056 48,724 
Subordinated liabilities6,593 8,658 
Other liabilities9,211 9,183 
Total liabilities577,869 562,077 
Equity
Ordinary shareholders’ equity34,709 36,410 
Other equity instruments4,268 4,268 
Non-controlling interests82 94 
Total equity39,059 40,772 
Total equity and liabilities616,928 602,849 
Total assets were £2,910£14,079 million, or 2 per cent higher at £616,928 million at 31 December 2022 compared to £602,849 million at 31 December 2021 compared to £599,939 million at 31 December 2020.2021. Cash and balances at central banks were £4,391£17,726 million, or 933 per cent, higher at £54,279£72,005 million compared to £49,888£54,279 million at 31 December 20202021 reflecting increased liquidity holdings as a result of the inflow of customer deposits; and retirement benefit assets were £2,817 million higher at £4,531 million compared to £1,714 million at 31 December 2020 as a result of actuarial gains and employer contributions.holdings. Financial assets at amortised cost decreased by £1,650were £1,080 million to £490,316higher at £491,396 million compared to £491,966£490,316 million at 31 December 2020.2021. Loans and advances to customers increased in the year by £5,135to £435,627 million, to £430,829 million, compared to £425,694 million at 31 December 2020, however this was more than offset by a decrease in reverse repurchase agreements, held for liquidity purposes, of £6,365 million, or 11 per cent, from £56,073 million at 31 December 2020 to £49,708 million at 31 December 2021. The increase in loans and advances to customers reflectedincluding growth in the open mortgage book, alongside higher retail unsecured loan and credit card balances. Commercial Banking balances decreased due to repayments of Government-backed lending, partly offset by reductionsattractive growth opportunities in the closed mortgage book,Corporate and Institutional Banking portfolio. In addition, within financial assets at amortised cost, debt securities were £2,769 million higher and reverse repurchase agreements were down £10,449 million. Financial assets at fair value through other Retail balances and Commercial lending (in part duecomprehensive income decreased by £4,940 million to optimisation activities). Derivative financial instruments were £2,830 million lower at £5,511£22,846 million compared to £8,341£27,786 million at 31 December 2020,2021 driven by movementsnet disposals in the yield curve.year. Deferred tax assets increased by £1,809 million to £5,857 million driven by change in the value of the cash flow hedging reserve and post-retirement defined benefit scheme remeasurements during the year.
Total liabilities were £3,256£15,792 million or 1 per cent, higher at £562,077£577,869 million compared to £558,821£562,077 million at 31 December 2020.2021. Customer deposits were £24,221£3,201 million or 6 per cent, higherlower at £446,172 million compared to £449,373 million at 31 December 2021 compared to £425,152 million at 31 December 2020. There has been continued growth in retail2021. This included Retail current account and savings balances, reflecting reduced consumer spending during the coronavirus pandemic,growth which has only been partlywas more than offset by lower levels of commercialreductions in Commercial Banking deposits. Repurchase agreement balances were £1,922 million, or 7 per cent, higher at £30,106£48,590 million compared to £28,184£30,106 million at 31 December 2020 however deposits from banks were £2,8672021. Subordinated liabilities decreased £2,065 million lower at £3,363to £6,593 million compared to £6,230 million at 31 December 2020 reflecting a reduced need for this source of funding. Debt securities in issue were £10,569 million lower at £48,724£8,658 million at 31 December 2021 compared to £59,293 million at 31 December 2020primarily as the availabilitya result of Government supportredemptions and liquidity measures and increased levelsrepurchases during 2022 of customer deposits have reduced the need for new funding issuance. Amounts due to fellow Lloyds Banking Group undertakings were £5,385 million lower at £1,490 million compared to £6,875 million at 31 December 2020 and derivative liabilities were £3,585 million lower at £4,643 million compared to £8,228 million at 31 December 2020, again driven by movements in the yield curve.£2,182 million.
Total equity has decreased by £346 million, or 1 per cent, from £41,118 million at 31 December 2020 to £40,772 million at 31 December 2021 to £39,059 million at 31 December 2022, as retainedthe Group's profits for the year have beenwere more than offset by dividends paid and a net redemption of other equity instruments; and a negative movement onreductions in the Group's cash flow hedging reserve has been offset by a positive remeasurement in respectdue to the rising rate environment and the impact of the Group's post-retirement defined benefit schemes.pension scheme remeasurements given market conditions.
2622

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group’s common equity tier 1 (CET1) capital ratio has increaseddecreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent (31at 31 December 2020: 15.5 per cent)2021, largely reflecting a reduction on 1 January 2022 for regulatory changes. This included the reinstatement of the full deduction treatment for intangible software assets, phased and other reductions in IFRS 9 transitional relief and an increase in risk-weighted assets. Subsequent to this, profits for the year and a reduction in risk-weighted assets, partiallywere partly offset by dividends paid (net of the brought forward foreseeable dividend accrual), pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and a release of IFRS 9 transitional relief which largely offset the impairment credit through profits.distributions on other equity instruments.
Risk-weighted assets reducedincreased by £9,286£13,326 million, or 58 per cent, from £170,862 million at 31 December 2020 to £161,576 million at 31 December 2021. This2021 to £174,902 million at 31 December 2022, primarily reflecting the 1 January 2022 regulatory changes which included the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this. The initial increase was primarilypartially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity undertaken in Commercial Banking, partiallyand Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet growth inlending and the business. Credit migrations have had a limited impact on the risk-weighted asset position, in part due to the increase in house prices.of foreign exchange movements.
The transitional total capital ratio remaineddecreased to 20.5 per cent at 31 December 2022 compared to 23.5 per cent withat 31 December 2021, reflecting the benefit of the increasereduction in CET1 capital, and reduction in risk-weighted assets broadly offset by reductions in Additional Tier 1 (AT1)the derecognition of legacy AT1 and Tier 2 capital instruments. The latter largely reflectedinstruments following the reduction in transitional limits appliedcompletion of the transition to legacy tierend-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase, the impact of interest rate increases and tierregulatory amortisation on eligible Tier 2 capital instruments and calls made on both AT1 and tier 2 capital instruments,the increase in risk-weighted assets. This was partially offset by the issuance of a new issuances.Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
The UK leverage ratio reducedincreased to 5.4 per cent at 31 December 2022 compared to 5.3 per cent (31at 31 December 2020: 5.5 per cent) as a result of2021, reflecting the reduction in the fully loaded total tier 1 capital position which was partially offset by the reductiondecrease in the leverage exposure measure the latter primarily reflecting movementsfollowing reductions in securities financing transactions and the measure for off-balance sheet items, net of increased balance sheet lending.partially offset by a reduction in the total tier 1 capital position.
RESULTS OF OPERATIONS – 20192020
The Lloyds Bank Group’s results for the year ended 31 December 2019,2020, and a discussion of the results for the year ended 31 December 20202021 compared to those for the year ended 31 December 2019,2020, were included in the 2020 Annual Report on Form 20-F for the year ended 31 December 2021, filed with the SEC on 11on 8 March 2021.2022 ("2021 Annual Report"). The discussion included under "Results of operations – 2021 and 2020 – Income statement commentary" on pages 24 to 25 of the 2021 Annual Report is hereby incorporated by reference into this document.
2723

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
AVERAGE BALANCE SHEET AND INTEREST INCOME AND EXPENSE
202120202019
Average
balance
Interest
income
Average
yield
Average
balance
Interest
income
Average
yield
Average
balance
Interest
income
Average
yield
202220212020
£m%£m%£m%Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Assets1
Assets1
Assets1
Financial assets at amortised cost:Financial assets at amortised cost:Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreementsLoans and advances to banks and reverse repurchase agreements62,704 70 0.11 57,610 114 0.20 47,490 269 0.57 Loans and advances to banks and reverse repurchase agreements81,706 947 1.16 62,704 70 0.11 57,610 114 0.20 
Loans and advances to customers and reverse repurchase agreementsLoans and advances to customers and reverse repurchase agreements482,767 12,334 2.55 483,906 13,358 2.76 475,385 15,281 3.21 Loans and advances to customers and reverse repurchase agreements482,713 14,523 3.01 482,767 12,334 2.55 483,906 13,358 2.76 
Debt securitiesDebt securities4,725 74 1.57 5,046 92 1.82 5,223 118 2.26 Debt securities6,543 145 2.22 4,725 74 1.57 5,046 92 1.82 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income26,080 442 1.69 26,952 302 1.12 26,153 430 1.64 Financial assets at fair value through other comprehensive income23,529 947 4.02 26,080 442 1.69 26,952 302 1.12 
Total interest-earning assets of banking book576,276 12,920 2.24 573,514 13,866 2.42 554,251 16,098 2.90 
Total interest-earning financial assets at fair value through profit or loss1,631 16 0.98 2,319 26 1.12 8,354 73 0.87 
Total interest-earning assets577,907 12,936 2.24 575,833 13,892 2.41 562,605 16,171 2.87 
Total average interest-earning assets of banking bookTotal average interest-earning assets of banking book594,491 16,562 2.79 576,276 12,920 2.24 573,514 13,866 2.42 
Total average interest-earning financial assets at fair value through profit or lossTotal average interest-earning financial assets at fair value through profit or loss1,762 21 1.19 1,631 16 0.98 2,319 26 1.12 
Total average interest-earning assetsTotal average interest-earning assets596,253 16,583 2.78 577,907 12,936 2.24 575,833 13,892 2.41 
Allowance for impairment losses on financial assets held at amortised costAllowance for impairment losses on financial assets held at amortised cost(5,115)(5,332)(3,354)Allowance for impairment losses on financial assets held at amortised cost(4,261)(5,115)(5,332)
Non-interest earning assetsNon-interest earning assets29,767 34,375 F30,671 Non-interest earning assets30,584 29,767 34,375 
Total average assets and interest income602,559 12,936 2.15 604,876 13,892 2.30 589,922 16,171 2.74 
Total average assets and interest earnedTotal average assets and interest earned622,576 16,583 2.66 602,559 12,936 2.15 604,876 13,892 2.3 
1The line items below are includedbased on the faceIFRS terminology and include all major categories of the Group's balance sheet.average interest-earning assets and average interest-bearing liabilities.
202120202019
Average
interest
earning
assets
Net
interest
income
Net
interest
margin
Average
interest
earning
assets
Net
interest
income
Net
interest
margin
Average
interest
earning
assets
Net
interest
income
Net
interest
margin
202220212020
£m%£m%£m%Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average interest-earning assets and net interest income:Average interest-earning assets and net interest income:Average interest-earning assets and net interest income:
Banking businessBanking business576,276 11,036 1.92 573,514 10,770 1.88 554,251 12,220 2.20 Banking business594,491 13,105 2.20 576,276 11,036 1.92 573,514 10,770 1.88 
Trading securities and other financial assets at fair value through profit or lossTrading securities and other financial assets at fair value through profit or loss1,631 (77)(4.72)2,319 (80)(3.45)8,354 (77)(0.92)Trading securities and other financial assets at fair value through profit or loss1,762 (101)(5.73)1,631 (77)(4.72)2,319 (80)(3.45)
577,907 10,959 1.90 575,833 10,690 1.86 562,605 12,143 2.16 596,253 13,004 2.18 577,907 10,959 1.90 575,833 10,690 1.86 
2824

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
202120202019
Average
balance
Interest
expense
Average
cost
Average
balance
Interest
expense
Average
cost
Average
balance
Interest
expense
Average
cost
£m£m%£m£m%£m£m%
Liabilities and shareholders’ funds1
Deposits by banks4,939 66 1.34 6,866 82 1.19 6,262 87 1.39 
Customer deposits324,058 386 0.12 316,071 1,270 0.40 315,717 2,054 0.65 
Liabilities to banks and customers under sale and repurchase agreements22,415 22 0.10 32,189 117 0.36 27,935 301 1.08 
Debt securities in issue2
54,333 746 1.37 67,239 761 1.13 67,096 476 0.71 
Lease liabilities1,494 30 2.01 1,656 39 2.36 1,617 39 2.41 
Subordinated liabilities9,046 634 7.01 11,510 827 7.19 9,315 921 9.89 
Total interest-bearing liabilities of banking book416,285 1,884 0.45 435,531 3,096 0.71 427,942 3,878 0.91 
Total interest-bearing financial liabilities at fair value through profit or loss6,689 93 1.39 7,824 106 1.35 10,053 150 1.49 
Total interest-bearing liabilities422,974 1,977 0.47 443,355 3,202 0.72 437,995 4,028 0.92 
Interest-free liabilities
Non-interest bearing customer accounts119,712 95,629 74,130 
Other interest-free liabilities18,289 24,867 37,147 
Non-controlling interests, other equity instruments and shareholders’ funds41,584 41,025 40,650 
Total average liabilities and interest expense602,559 1,977 0.33 604,876 3,202 0.53 589,922 4,028 0.68 
202220212020
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Liabilities and shareholders’ funds1
Deposits by banks4,109 78 1.90 4,939 66 1.34 6,866 82 1.19 
Customer deposits317,779 1,083 0.34 324,058 386 0.12 316,071 1,270 0.40 
Repurchase agreements at amortised cost46,202 827 1.79 22,415 22 0.10 32,189 117 0.36 
Debt securities in issue2
51,571 1,075 2.08 54,333 746 1.37 67,239 761 1.13 
Lease liabilities1,306 27 2.07 1,494 30 2.01 1,656 39 2.36 
Subordinated liabilities6,607 367 5.55 9,046 634 7.01 11,510 827 7.19 
Total average interest-bearing liabilities of banking book427,574 3,457 0.81 416,285 1,884 0.45 435,531 3,096 0.71 
Total average interest-bearing financial liabilities at fair value through profit or loss5,645 122 2.16 6,689 93 1.39 7,824 106 1.35 
Total average interest-bearing liabilities433,219 3,579 0.83 422,974 1,977 0.47 443,355 3,202 0.72 
Non-interest-bearing customer accounts132,111 119,712 95,629 
Other non-interest-bearing liabilities17,278 18,289 24,867 
Total average non-interest-bearing liabilities149,389 138,001 120,496 
Non-controlling interests, other equity instruments and shareholders’ funds39,968 41,584 41,025 
Total average liabilities, average shareholders' funds and interest expense622,576 3,579 0.57 602,559 1,977 0.33 604,876 3,202 0.53 
1The line items below are includedbased on the faceIFRS terminology and include all major categories of the Group’s balance sheet except for liabilities to banksaverage interest-earning assets and customers under sale and repurchase agreements, which are disclosed in note 41; and lease liabilities which are disclosed in note 26.average interest-bearing liabilities.
2The impact of the Group’s hedging arrangements is included on this line; excluding this impact the weighted average effective interest rate in respect of debt securities in issue would be 4.17 per cent (2021: 2.30 per cent (2020:cent; 2020: 2.42 per cent; 2019: 2.25 per cent).
Average balances are based on daily averages for the principal areas of the Group’s banking activities with monthly or less frequent averages used elsewhere. Management believes that the interest rate trends are substantially the same as they would be if all balances were averaged on the same basis.
The Group’s operations are predominantly UK-based and as a result an analysis between UK and non-UK activities is not provided.
2925

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGES IN NET INTEREST INCOME – VOLUME AND RATE ANALYSIS
The following table allocates changes in net interest income between volume, rate and their combined impact for 2022 compared with 2021 and for 2021 compared with 2020 and for 2020 compared with 2019.2020.
2021 compared with 2020
increase/(decrease)
2020 compared with 2019
increase/(decrease)
Total changeChange in
volume
Change in
rates
Change in
rates and
volume
Total changeChange in
volume
Change in
rates
Change in
rates and
volume
2022 compared with 2021
increase/(decrease)
2021 compared with 2020
increase/(decrease)
£m£mTotal change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Total change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Interest incomeInterest incomeInterest income
At amortised cost:
Financial assets at amortised cost:Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreementsLoans and advances to banks and reverse repurchase agreements(44)37 (61)(20)(155)57 (175)(37)Loans and advances to banks and reverse repurchase agreements877 21 657 199 (44)37 (61)(20)
Loans and advances to customers and reverse repurchase agreementsLoans and advances to customers and reverse repurchase agreements(1,024)207 (1,212)(19)(1,923)274 (2,158)(39)Loans and advances to customers and reverse repurchase agreements2,189 (1)2,190  (1,024)207 (1,212)(19)
Debt securitiesDebt securities(18)(9)(10)1 (26)(4)(23)Debt securities71 28 31 12 (18)(9)(10)
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income140 (1)141  (128)13 (137)(4)Financial assets at fair value through other comprehensive income505 (43)607 (59)140 (1)141 – 
Total banking book interest incomeTotal banking book interest income(946)234 (1,142)(38)(2,232)340 (2,493)(79)Total banking book interest income3,642 5 3,485 152 (946)234 (1,142)(38)
Total interest income on financial assets at fair value through profit or lossTotal interest income on financial assets at fair value through profit or loss(10)(21)56 (45)(47)(53)21 (15)Total interest income on financial assets at fair value through profit or loss5 1 4  (10)(21)56 (45)
Total interest incomeTotal interest income(956)213 (1,086)(83)(2,279)287 (2,472)(94)Total interest income3,647 6 3,489 152 (956)213 (1,086)(83)
Interest expenseInterest expense

Interest expense

Deposits by banksDeposits by banks(16)(23)10 (3)(5)(12)(1)Deposits by banks12 (11)28 (5)(16)(23)10 (3)
Customer depositsCustomer deposits(884)34 (894)(24)(784)(785)(1)Customer deposits697 (7)718 (14)(884)34 (894)(24)
Liabilities to banks and customers under sale and repurchase agreementsLiabilities to banks and customers under sale and repurchase agreements(95)(36)(85)26 (184)45 (199)(30)Liabilities to banks and customers under sale and repurchase agreements805 23 380 402 (95)(36)(85)26 
Debt securities in issueDebt securities in issue(15)(145)160 (30)285 283 Debt securities in issue329 (38)387 (20)(15)(145)160 (30)
Lease liabilitiesLease liabilities(9)(3)(6) — (1)— Lease liabilities(3)(4)1  (9)(3)(6)– 
Subordinated liabilitiesSubordinated liabilities(193)(24)(174)5 (94)217 (252)(59)Subordinated liabilities(267)(171)(131)35 (193)(24)(174)
Total banking book interest expenseTotal banking book interest expense(1,212)(197)(989)(26)(782)274 (966)(90)Total banking book interest expense1,573 (208)1,383 398 (1,212)(197)(989)(26)
Total interest expense on financial liabilities at fair value through profit or lossTotal interest expense on financial liabilities at fair value through profit or loss(13)(35)33 (11)(44)(33)(14)Total interest expense on financial liabilities at fair value through profit or loss29 (15)52 (8)(13)(35)33 (11)
Total interest expenseTotal interest expense(1,225)(232)(956)(37)(826)241 (980)(87)Total interest expense1,602 (223)1,435 390 (1,225)(232)(956)(37)
3026

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RISK OVERVIEW
EFFECTIVE RISK MANAGEMENT AND CONTROL
Our approach to riskOUR APPROACH TO RISK
Lloyds Bank Group adopts the Lloyds Banking Group enterprise risk management framework supplemented by additional management and control activities to address the Lloyds Bank Group's specific requirements.
Employing informed risk decision-making and robust risk management, supported by a consistent risk-focused culture; striving to protect the Group and its stakeholders.
A prudent approach to risk is fundamental to ourthe Group’s business model and drives our participation choices.choices, whilst protecting customers, colleagues and the Group.
The risk management section from pages 3632 to 8980 provides an in-depth picture of how risk is managed within the Group, including the approach to risk appetite, risk governance, stress testing and detailed analysis of the principal risk categories, including the framework by which these risks are identified, managed, mitigated and monitored.
Our enterprise risk management frameworkOUR ENTERPRISE RISK MANAGEMENT FRAMEWORK
Lloyds Banking Group’s comprehensive enterprise risk management framework, that applies to Lloyds Bank Group, is the foundation for the delivery of effective and consistent risk control. It enables proactive identification, active management and monitoring of the Group’s risks, which is supported by our One Risk and Control Self-Assessment approach.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Board-level risk appetite metrics are augmented further by further sub-Board level metrics and cascaded into more detailed business metrics and limits. Regular close monitoring and comprehensive reporting to all levels of management and the Board ensures appetite limits are maintained and subject to stress analysis at a risk type and portfolio level, as appropriate.
Governance is maintained through delegation of authority from the Board down to individuals. Senior executives are supported by a committee-based structure which is designed to ensure open challenge and enable effective Board engagement and decision-making. More information on our Risk committees is available on pages 4035 to 41.37.
lbk-20211231_g3.jpgRISK CULTURE AND THE CUSTOMER
RiskThe Board and senior management play a vital role in shaping and embedding a healthy corporate culture.
Our responsible, inclusive and diverse culture andsupports colleagues to consistently do the customerright thing for customers.
Following the successful transition between the previous, interim and new Lloyds Banking Group’s Code of Responsibility and refreshed values, adopted by Lloyds Bank Group, Chief Executives, a transparent risk culture continuesreinforces colleagues’ accountability for the risks they take and their responsibility to resonate across the organisation and is supported by the Board and its tone from the top.
Risk management requires all colleagues to play their part, with individuals taking responsibility for their actions. The Group aims to support this through ongoing investment in infrastructure and developing colleagues’ capabilities.
Senior management articulate the core risk values to which the Group aspires, based on the Group’s prudent business model and approach to risk management with the Board’s guidance.prioritise customers’ needs.
The Group is open, honest and transparent with colleagues working in collaboration with business areas to:
Support effective risk management and provide constructive challenge
Share lessons learned and understand root causes when things go wrong
Consider horizon risks and opportunities
The Group aims to maintain a strong focus on building and sustaining long-term relationships with customers through the economic cycle.

lbk-20221231_g11.jpg
3127

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ConnectivityRISK PROFILE AND PERFORMANCE
The Group has continued to maintain support for its customers amid the backdrop of riskssupply chain pressures, cost of living increases and our strategic risk management frameworkglobal and domestic economic uncertainty.
COVID-19 has demonstrated how individual risksObserved credit performance remains strong, with very modest evidence of deterioration. The Group’s loan portfolio continues to be well-positioned and heightened monitoring is in aggregate, through their interconnectivity, can place significant pressure on theto identify signs of affordability stress. The Group’s strategy business modelwill see ongoing investment in technology, driving the evolution of processes and performance. In response to these unprecedented events, a new strategic risk management framework was approved.
Extensive work has been undertaken in 2021 to build a deeper analytical understandingfurther strengthening of the Group’s operational resilience, amid continuously evolving threats, such as cyber risk.
Climate change remains a key strategic risk themesconsideration for the Group, with positive progress in 2022 and risk connectivity. Thea commitment to continued focus in 2023.
Overall, key risks continue to be managed effectively and the Group is committedwell positioned to advancing these capabilities in 2022, while further integratingsafely progress its strategic risk into Group-wide business planning, placing it at the heart of our strategic priorities and Group-wide risk management.
The risks can be defined as:ambitions.
Principal: ThePRINCIPAL RISKS
Principal risks are the Board-approved enterprise-wide risk categories, including strategic risk, used to monitor and report the risk exposures posing the greatest impact to the Group.
Strategic: A principal risk arising from:
A failure to understand the potential impact of strategic responses on existing risk types
Incorrect assumptions about internal or external operating environments
Inappropriate strategic responses and business plans
Emerging: A future internal or external event or trend, which could have a material positive or adverse impact on the Group and our customers, but where the probability, timescale and/or materiality may be difficult to accurately assess.

PRINCIPAL RISKS
Despite a resilient recovery, 2021 has been another year of significant uncertainty, with COVID-19 accelerating broad structural changes, including ways of working and impacts to global and domestic economies.
COVID-19 has continued to have a significant impact on all risk types in 2021. Understanding and managing its impacts dynamically has remained a major area of focus. The Group has responded quickly to the challenges faced, putting in place risk mitigation strategies and refining its investment and strategic plans.
All of the Group’s principal risks, which are outlined in this section, are reported regularly to the Board Risk Committee and the Board.
As partLloyds Banking Group is in the process of conducting a review of the Group’s risk categories, governance risk is no longer a principal risk and is now classified as a secondary risk category. A detailed review of the Group’s enterprise risk management framework, is planned for 2022, which may result in further changes toa reclassification of our principal risks. Page 40 contains a summary of our principal and secondary risks.
The risk management section from pages 3632 to 8980 provides a more in-depth picture of how each principal risk is managed within the Group.
Risk trends: è Stable risk é Increased risk ê Decreased risky New risk embedding
Market riskCAPITAL RISK è
The Group’s structural hedge has increasedGroup maintained its capital position in 2022 with a CET1 ratio of 14.8 per cent, having also absorbed significant regulatory headwinds on 1 January 2022; this remains significantly ahead of regulatory requirements. Downside risks from economic and regulatory headwinds are being closely monitored.
Risk appetite: The Group maintains capital levels commensurate with a prudent level of solvency to £235 billion (2020: £181 billion) mostly due to a significant growth in customer deposits. Both customer behaviourachieve financial resilience and hedging of these balances are reviewed regularly to ensure near-term interest rate exposure is managed.
The Group’s defined benefit pension schemes have seen an improvement in IAS 19 accounting surplus to £4.3 billion, (2020: £1.5 billion). This is due to strong asset returns, an increase in the discount rate and deficit reduction contributions, partially offset by higher gilt yields and inflation.market confidence.
Key mitigating actions:
Structural hedge programmes implemented to stabilise earnings
Equity and credit spread risks are closely monitored and, where appropriate, asset and liability matching is undertaken
The Group’s defined benefit pension schemes continue to monitor their credit allocation and longevity hedge as well as the hedges in place against nominal rate and inflation movements
Credit risk ê
The Group continued to actively support its customers throughout 2021, with a range of flexible options and payment holidays, as well as lending through the UK Government support schemes. This support, alongside the other public policy interventions, has contributed to the economic recovery in 2021 and helped keep credit defaults and business failures at low levels.
The improved economic outlook was a key driver of the 2021 impairment credit of £1,318 million, which compares to the full year impairment charge of £4,060 million taken in 2020 in light of anticipated losses resulting from the pandemic. Although reduced in 2021, the Group still holds appropriate customer related expected credit loss allowances of £3,998 million (2020: £6,127 million).
Key mitigating actions:
Prudent, through-the-cycle risk appetite
Robust risk assessment, models and credit sanctioning
Sector and asset class concentrations closely monitored and controlled
Group-wide Road to Recovery programme established to manage and support increases in businesses experiencing financial difficulties

32

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Funding and liquidity risk ê
The Group maintained its robust funding and liquidity position throughout 2021.
Ahead of the closure of the Term Funding Scheme with additional incentives for SMEs (TFSME) in October 2021, the Group drew additional funds, taking the total amount outstanding to £30 billion as at 31 December 2021, facilitating a significant reduction in money market and wholesale funding.
Key mitigating actions:
The Group manages and monitors liquidity risks and ensures that liquidity risk management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements
Significant customer deposit base, driven by inflows to trusted brands
Capital risk ê
The Group’s common equity tier 1 (CET1) capital ratio has increased to 16.7 per cent (31 December 2020: 15.5 per cent) largely reflecting profits for the year and a reduction in risk-weighted assets, partially offset by dividends paid (net of the brought forward foreseeable dividend accrual), pension contributions made to the defined benefit pension schemes and a release of IFRS 9 transitional relief which largely offset the impairment credit through profits.
The implementation of regulatory changes on 1 January 2022 reduced the CET1 capital ratio to 14.1 per cent which remains above internal risk appetite levels and minimum regulatory capital requirements.
Key mitigating actions:
The Group has a capital management framework that includes the setting of capital risk appetite, and capital planning and stress testing activities
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed
Change/execution riskCHANGE/EXECUTION RISK èé
The Group’s inherent change/execution risk profile has remained stable with proactive reprioritisationheightened in 2022, driven by the scale and managementincreased complexity of some of the Group’s change portfolio continuing through 2021. Focus has remained on the ongoing evolution and strengthening of the control framework andchanges being delivered. The Group continues to strengthen its change capability requiredand controls in response, to support the Group’s business and technology transformation plans.
Risk appetite: The Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity.
Key mitigating actions:
Continued evolution and enhancement of the GroupLloyds Banking Group's change policy, method and control environment
Measurement and reporting of change/execution risk, including regular reporting to appropriate bodies on critical elements of the change portfolio
Providing sufficient skilled resources to safely deliver and embed the change portfolio and support future transformation plans
ConductCLIMATE RISKè
2022 has seen significant progress in embedding climate risk, ê
Overall improvement in conduct risk aswith a resultconsistent framework and clear responsibilities that will enhance understanding of the Group’s continuedclimate risks and their management, in line with regulatory requirements. Progress continues in key areas, including developing climate data and scenario analysis capabilities; enhancing risk appetite measures; as well as progressing the Group’s ambitions for reducing emissions, in line with Lloyds Banking Group's Environmental, Social and Governance (ESG) strategy.
Risk appetite: The Group takes action to support the Group and its customers transition to net zero, and maintain its resilience against the risks relating to climate change.
Key mitigating actions:
Climate risk policy in place, embedded across Lloyds Banking Group
Regular updates to the Board and further development of climate risk reporting
Consideration of key climate risks as part of the Group’s financial planning process
CONDUCT RISK è
Conduct risk remained stable in 2022, with the Group’s focus on supporting customers impacted by COVID-19, with focus onthe rising cost of living; implementing and embedding the FCA’s new Consumer Duty requirements; and ensuring good customer outcomes amid the transformation of its business and technology.
Risk appetite: The Group delivers fair outcomes for customers with UK Government support schemes, treating customers in financial difficulty fairly and working through legacy issues.its customers.
Key mitigating actions:
Robust conduct risk framework in place to support delivery of fairgood customer outcomes, market integrity and competition requirements
Active engagement with regulatory bodies and key stakeholders to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
Data risk è
Investment continues to be made to enhance the maturity of data risk management, data capabilities and focus on the end-to-end management of data risk, including our suppliers.
Key mitigating actions:
Delivered a data strategy and enhanced capability in data management and privacy, assurance of suppliers and data controls and processes
Embedded data by design and data ethics principles into the data science lifecycle
People risk è
In 2021, there has been continued pressure on colleague workloads and further significant changes to ways of working, as colleagues who worked from home during the pandemic transition into a workstyle based on their role. Colleague feedback has been provided via the annual colleague survey, and work is underway to address the key themes identified.
Key mitigating actions:
Delivery of strategies to attract, retain and develop high calibre people with the required capabilities, together with implementation of rigorous succession planning for our senior leaders
Continued focus on the Group’s culture by developing and delivering initiatives that reinforce appropriate behaviours

3328

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Operational resilience risk CREDIT RISKêé
Despite ongoing heightened risks from COVID-19, business continuity plansThe Group’s credit portfolio continued to be well positioned with high levels of security, but a more challenging outlook, driven by interest rate rises and cost of living pressures, saw an increase in credit risk. Evidence of deterioration was very modest, with assets flowing into arrears, defaults and write offs remaining low. Impairment was a net charge of £1,452 million, compared to a net credit of £1,318 million for 2021. The Group’s customer related expected credit loss allowances have remained resilient. Policy statements published byincreased to £4,779 million (2021: £3,998 million).
Risk appetite: The Group has a conservative and well balanced credit portfolio through the regulatorseconomic cycle, generating an appropriate return on equity, in March 2021 have driven further activity to enhanceline with the existing approach to operational resilience. Technology resilience remains a key area of focus.Group’s target return on equity in aggregate.
Key mitigating actions:
RefreshedExtensive and thorough credit processes, strategies and controls to ensure effective risk identification, management and oversight
Significant monitoring in place, including early warning indicators to remain close to any signs of portfolio deterioration, accompanied by a playbook of mitigating actions
Pre-emptive credit tightening ahead of macroeconomic deterioration, including updates to affordability lending controls for forward look costs
DATA RISK è
Data risk remained stable in 2022, with significant ongoing investment in the maturity of data risk management, data capabilities and end-to-end management of data risk. Launch of the Group’s new data strategy will support in managing risk and achieving the Group’s growth objectives.
Risk appetite: The Group has zero appetite for data related regulatory fines or enforcement actions.
Key mitigating actions:
Delivering against the data strategy and uplifting capability in data management and privacy, oversight of the data supply chain and data controls and processes
Data by design and data ethics principles embedded into the data science lifecycle
FUNDING & LIQUIDITY RISK è
The Group maintained its strong funding and liquidity position in 2022. The loan to deposit ratio increased to 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021), largely driven by increased customer lending. The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
Risk appetite: The Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding.
Key mitigating actions:
Management and monitoring of liquidity risks and ensuring that management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements
Significant customer deposit base, driven by inflows to trusted brands
MARKET RISKé
Market volatility in 2022 created an environment of increased market risk. The Group remains well-hedged, ensuring near-term interest rate exposure is managed, while benefitting from rising interest rates. The Group’s structural hedge increased to £250 billion (2021: £235 billion) mostly due to the continued growth in stable customer deposits. The Group’s pension funds had sufficient liquidity to withstand market volatility but saw a slight reduction in the IAS 19 accounting surplus to £3.7 billion (2021: £4.3 billion).
Risk appetite: The Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Key mitigating actions:
Structural hedge programmes implemented to stabilise earnings
Close monitoring of market risks and, where appropriate, undertaking of asset and liability matching and hedging
Monitoring of the credit allocation in the defined benefit pension schemes, as well as the hedges in place against adverse movements in nominal rates, inflation and longevity
MODEL RISK é
Model risk increased in 2022. The pandemic related government-led support schemes weakened the relationships between model inputs and outputs, and the current economic conditions remain outside those used to build the models, placing reliance on judgemental overlays. The Group’s models are being managed to reduce this need for overlays. The control environment for model risk is being strengthened to meet revised regulatory requirements.
Risk appetite: Material models are performing in line with expectations.
Key mitigating actions:
Robust model risk management framework for managing and mitigating model risk within the Group
OPERATIONAL RISKè
Operational risk remained stable in 2022 with operational losses reducing versus 2021. Security, technology and supplier management continue to be the most material operational risk areas.
Risk appetite: The Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these.
Key mitigating actions:
Review and investment in the Group’s control environment, with a particular focus on automation, to ensure the Group addresses the inherent risks faced
Deployment of a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance

29

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
OPERATIONAL RESILIENCE RISKè
Operational resilience strategyremains a key focus, with continued enhancement to the Group’s resilience for serving customers better and addressing regulatory priorities. Technology resilience remains a focus area, with dedicated programmes to address key risks.
Risk appetite: The Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events.
Key mitigating actions:
Operational resilience programme in place to deliver against new regulation and improve the Group’s ability to respond to incidents while delivering key services to customers
Investment in technology improvements, including enhancements to the resilience of systems that support critical business processes
OperationalPEOPLE RISKé
People risk èhas increased in 2022, aligning with the challenges of the Group’s transformation agenda. The strategic focus of the new leadership team, together with the Group’s revised pay offering, aims to enable colleagues to enhance their skills and capabilities, provide progression opportunities and support colleagues facing cost of living pressures.
AgainstRisk appetite: The Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the backdrop of COVID-19, economic uncertaintyright culture and changes in senior management throughout the year, the operational risk profile has remained broadly stable with operational losses in line with previous years. Cybermeets legal and security, technology and sourcing continueregulatory obligations related to be the most material operational risk areas.its people.
Key mitigating actions:
The Group continuesDelivery of strategies to reviewattract, retain and invest in its control environment to ensure it addressesdevelop high-calibre people with the inherent risks facedrequired capabilities, together with the management of rigorous succession planning for our senior leaders
The Group employs a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance)Continued focus on the Group’s culture by developing and acceptancedelivering initiatives that reinforce appropriate behaviours
Model risk REGULATORY & LEGAL RISKéè
Model risk remains above pre-pandemic levels. The effect of government-led customer support schemes weakened relationships between model inputs and outputs, and there remains a reliance on the use of judgement, particularly in the areas of forecasting and impairment. However, recent months have seen more stable patterns for model outputs, and model drivers are expected to remain valid in the longer term.
In common with the rest of the industry, changes required to capital models following new regulations will create a temporary increase in the risk relating to these models during the period of transition.
Key mitigating actions:
The model risk management framework, established by and with continued oversight from an independent team in the Risk division, provides the foundation for managing and mitigating model risk within the Group
Regulatoryregulatory and legal risk è
Regulatory engagement through 2021profile has focused on the Group’s responseremained stable thanks to COVID-19, strategic transformation and regulatory initiatives. Proactiveproactive engagement on emerging focus areas has helped the regulatory risk profile remain broadly stable, despite the previously announced regulatory fine relating to the past communicationincluding strategic transformation, cost of historical home insurance renewals.
living pressures and Consumer Duty. Legal risk continuescontinued to be impacted by the evolving UK legal and regulatory landscape, due to the UK’s exit from the EU and other changing regulatory standards as well asand uncertainty arising from the current and future litigation landscape.
Risk appetite: The Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations.
Key mitigating actions:
Lloyds Banking Group policiesPolicies and procedures setsetting out the principles and key controls that should apply across the business which are aligned to Lloyds Bankingthe Group risk appetite
Business units identify, assessIdentification, assessment and implementimplementation of policy and regulatory requirements by business units and establishthe establishment of local controls, processes, procedures and resources to ensure appropriate governance and compliance
Strategic risk STRATEGIC RISKyè
Strategic risk is stable, with further integration into business planning having been a significant sourcekey focus in 2022. Maturation of Lloyds Banking Group’s strategic risk for the Group, influencingframework will strengthen the Group’s strategy, business model, performance and risk profile.
Significant work has been undertaken during 2021ability to understand the risk implications of the Group’s strategy and the key drivers ofachieve its strategic risk. These are outlined in more detail on the following pages.transformation ambitions.
Key mitigating actions:
Considering and addressing the strategic implications of emerging trends and addressing them through our strategy
IntegrationEmbedding of strategic risk into business planning process and embedding into day-to-day risk management
Climate risk y
The Group continued to embed climate risk into its activities, including undertaking detailed analysis of its portfolios and the pathways required to reduce the emissions that the Group finances. This included deep dives into sectors at increased risk from the impacts of climate change.
The Group has continued to develop scenario modelling capabilities and Lloyds Banking Group completed Part I of the Bank of England’s 2021 Biennial Exploratory Scenario on the Financial Risks for Climate Change.
Key mitigating actions:
Established Lloyds Banking Group climate risk policy in place
Ongoing development of climate assessment tools and methodologies
Climate risk is included as part of regular risk reporting to the Board
Initial consideration of the Group’s key climate risks undertaken as part of Lloyds Banking Group's financial planning process
Continued progress against the Task Force on Climate-related Financial Disclosures (TCFD) recommendations, enhancing our climate related financial disclosures
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EMERGING RISKS
Horizon scanning and emergingEmerging risks are important considerations for the Group, enabling our business to identifya key component of Lloyds Banking Group’s strategic risk framework, adopted by Lloyds Bank Group.
The Group’s horizon scanning activity enables identification of the most pertinent risksinternal and opportunitiesexternal operating trends. This insight informs the Group’s strategy, which in turn impacts the Group’s risk profile.
EVOLUTION OF THE GROUP'S METHODOLOGY FOR ASSESSING AND PRIORITISING EMERGING RISKS
In 2022, the Group invested in evolving its approach for understanding and respond through our strategic planning and long-term risk mitigation framework.
Internal working groups have been established to regularly scan the horizon and identifyassessing emerging risks. This is supplemented by consultation with external experts, to gain an external context, ensuring broad coverage.
Progress has been made this year onEmbracing a data-driven approach, piloting amore rigorous evaluation methodology, for interrogating industry news and other external data sources, using available technology to further expand our insight. It is intended to develop this further in 2022, to incorporate more sophisticated technology and innovation practices.
In many cases, the Group’s most notable emerging risks are aligned with the themes identified. These emerging risks themes raise questions in respect of our participation choices, HR policies, recruitment and retention strategies in response to the changing socio-economic, competitive and technological landscape.
The emerging risks that the Group has monitored during 2021 are outlinedintroduced a wider range of variables for assessing and prioritising risks (see below). These include factors associated with the threat of a risk, the Group’s specific vulnerability to a risk and the preparation and protection the Group has in place to manage or mitigate impacts.
The activity has resulted in a more detail in pages 42 to 44focused list of the Group’s key emerging risks, enabling greater management concentration on developing the appropriate responses.
Threat: Factors associated with the threat presented by emerging risks
Vulnerability: Factors associated with the Group’s specific vulnerability to emerging risks
Preparation and Protection: The preparation and protection the Group has in place to manage or mitigate impacts
Emerging risk landscape: A focused list of the Group’s key emerging risks from both internal and external sources, for management section.review and development of the Group’s response
Emerging risk themeConcerns for the Group and key considerations
Climate related responsibilitiesThe risks and resulting public perception of the Group’s ability and choices to support the UK’s transition to a low carbon economy.
Customer propositions and societal expectationsFailure to manage and evolve the customer proposition appropriately, amidst a constantly changing demographic of consumers.
Data ethics/ethical AIThe consequences of handling customer data unethically in relation to emerging technology, growing regulation, and how this may manifest across the Group’s different entities.
Digital currenciesFailure to accurately understand and manage the usage of digital currencies by the public or the government, and how this may affect the Group’s operations and future strategy.
Employee propositionInability of the Group to anticipate and hire for future skills aligned to evolving industry needs, or provide an attractive colleague proposition against the changing competition landscape.
Future proof technology strategyThe rate at which the Group is able to adapt, invest and protect itself in relation to fast paced technology growth, alongside rising external expectations.
Global economic and political environmentIncreasing strain on the UK economy resulting from continued geopolitical and economic tensions, impacting the Group’s customers, partners and suppliers.
Operational and infrastructure blackoutsService impacts to the Group’s customers and colleagues due to economic, financial, biological, climate, technological or social challenges.
Potential breakup of the UKFailure to adequately prepare and assess the policy, operational and financial impacts to the Group as a result of countries in the UK becoming independent.
UK economic environmentInability to balance the long term social, regulatory and financial impacts of sustained poor economic activity within the UK, and consequent unattractiveness of the UK from external investors.
The individual emerging risks detailed above have been taken to key executive level committees throughout 2022, such as the Board Risk Committee, with actions assigned to monitor more closely their manifestation and potential opportunities.
Many emerging risk topics are reviewed on a recurring basis, alongside ongoing activity addressing their present impacts. However, it is acknowledged that these challenges will drive future trends in the long term which the Group will need to prepare for. For further information on how the Group is managing key emerging risks through its strategy, see pages 38 to 39.
The manifestation of other emerging risks is more unknown. As a result, the Group will continue to explore how these challenges may impact its future strategy, and how it can continue to best protect its customers, colleagues and shareholders.
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RISK MANAGEMENT
All narrative and quantitative tables are unaudited unless otherwise stated. The audited information is required to comply with the requirements of relevant International Financial Reporting Standards.
Risk management is at the heart of Helping Britain Prosper and creating a more sustainable and inclusive future for people and businesses.
Our mission is to protect our customers, shareholders, colleagues and the Group, while enabling sustainable growth in targeted segments.growth. This is achieved through informed risk decisions and robust risk management, supported by a consistent risk-focused culture.
The risk overview (pages 3127 to 35)31) provides a summary of risk management within the Group and the key focus areas for 2021,2022, including the significant impact that COVID-19 continues to have on all principal risks faced by the Group.maintaining support for customers. The risk overview also highlights the importance of the connectivity of principal, emerging and strategic risks and how they are embedded into the Group'sGroup’s strategic risk management framework.
This full risk management section provides a more in-depth picture of how risk is managed within the Group, detailing the Group’s emerging risks, approach to stress testing, risk governance, committee structure, appetite for risk and a full analysis of the principal risk categories (pages 4440 to 89)80), the framework by which risks are identified, managed, mitigated and monitored.
Each principal risk category is described and managed using the following standard headings: definition, exposures, measurement, mitigation and monitoring.
LLOYDS BANK GROUP’S APPROACH TO RISK
The Group operates a prudent approach to risk with rigorous management controls to support sustainable business growth and minimise losses. Through a strong and independent risk function (Risk division), a robust control framework is maintained to identify and escalate current and emerging risks, support sustainable growth within the Group'sGroup’s risk appetite, and to drive and inform good risk reward decision-making.
To meetcomply with UK specific ring-fencing requirements, core UK retail and commercial financialbanking services and ancillary retail activities are ring-fenced from other activities ofwithin the overall Lloyds Banking Group. The Group has adopted the enterprise risk management framework (ERMF) of Lloyds Banking Group and supplemented with additional tailored practices to address the ring-fencing requirements.
The Group’s ERMF is structured to align with the industry-accepted internal control framework standards.
The ERMF applies to every area of the business and covers all types of risk. It is reviewed, updated and approved by the Board at least annually to reflect any changes in the nature of the Group'sGroup’s business and external regulations, law, corporate governance and industry best practice. The ERMF provides the Group with an effective mechanism for developing and embedding risk policies and risk management strategies which are aligned with the risks faced by its businesses. It also seeks to facilitate effective communication on these matters across the Group.
Role of the Lloyds Bank Group Board and senior management
Key responsibilities of the Board and senior management include:
Approval of the ERMF and Board risk appetite
Approval of Group-wide risk principles and policies
The cascade of delegated authority (for example to Board sub-committees and the Group Chief Executive)
Effective oversight of risk management consistent with risk appetite
Risk appetite
The Group'sGroup’s approach to setting, governing, embedding and monitoring risk appetite is detailed in the risk appetite framework, a key component of the ERMF.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
Group strategy and risk appetite are developed in tandem. Business planning aims to optimise value within the Group'sGroup’s risk appetite parameters and deliver on its promise to Help Britain Prosper.
The Group’s risk appetite statement details the risk parameters within which the Group operates. The statement forms part of the Group'sGroup’s control framework and is embedded into its policies, authorities and limits, to guide decision-making and risk management. Group risk appetite is regularly reviewed and refreshed to ensure appropriate coverage across our principal risks and any emerging risks, and to align with internal or external change.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Group Board-level metrics are augmented by further sub-Board-level metrics and cascaded into more detailed business appetite metrics and limits.
The following areas are currently included in the Group Board risk appetite:
Market: the Group has effective controls in place to identify and manage the market risk inherentCapital: in our customer and client focused activities
Credit: the Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate
Funding and liquidity: the Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding
Capital: the Group maintains capital levels commensurate with a prudent level of solvency to achieve financial resilience and market confidence
Change/execution: the Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity
Climate: the Group takes action to support the transition to net zero, through our activities and our customers, and to maintain our resilience against the risks relating to climate change
Conduct: the Group delivers fair outcomes for its customers
Credit: the Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate
Data: the Group has zero appetite for data related regulatory fines or enforcement actions
Funding and liquidity: the Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding
Market: the Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Model: material models are performing in line with expectations
Operational: the Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these
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Operational resilience: the Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events
People: the Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the right culture and meets legal and regulatory obligations related to its people
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Operational resilience: the Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events
Operational: the Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these
Model: material models are performing in line with expectations
Regulatory and legal: the Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations
Climate: the Group takes action to identify, manage and mitigate its climate risk and support the Group and its customers in transitioning to a low carbon economy
Governance frameworks
The Group’s approach to risk is based on a robust control framework and a strong risk management culture which are the foundation for the delivery of effective risk management and guide the way all employees approach their work, behave and make decisions.
Governance is maintained through delegation of authority from the Board to individuals through the management hierarchy. Senior executives are supported where required by a committee-based structure which is designed to ensure open challenge and support effective decision-making.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated where needed to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
The interaction of the executive and non-executive governance structures relies upon a culture of transparency and openness that is encouraged by both the Board and senior management.
Board-level engagement, coupled with the direct involvement of senior management in Group-wide risk issues at Group Executive Committee level, ensures that escalated issues are promptly addressed and remediation plans are initiated where required.
Line managers are directly accountable for identifying and managing risks in their individual businesses, ensuring that business decisions strike an appropriate balance between risk and reward and are consistent with the Group’s risk appetite.
Clear responsibilities and accountabilities for risk are defined across the Group through a three lines of defence model which ensures effective independent oversight and assurance in respect of key decisions.
The Risk Committee governance framework is outlined on page 39.35.
Three lines of defence model
The ERMF is implemented through a ‘three lines of defence’ model which defines clear responsibilities and accountabilities and ensures effective independent oversight and assurance activities take place covering key decisions.
Business lines (first line) have primary responsibility for risk decisions, identifying, measuring, monitoring and controlling risks within their areas of accountability. They are required to establish effective governance and control frameworks for their business to be compliant with Group policy requirements, to maintain appropriate risk management skills, mechanisms and toolkits, and to act within Group risk appetite parameters set and approved by the Board.
Risk division (second line) is a centralised, function, headed by the Chief Risk Officer, providing oversight and constructive challenge to the effectiveness of risk decisions taken by business management, providing proactive advice and guidance, reviewing, challenging and reporting on the risk profile of the Group and ensuring that mitigating actions are appropriate.
It also has a key role in promoting the implementation of a strategic approach to risk management reflecting the risk appetite and ERMF agreed by the Board that encompasses:
Overseeing embedding of effective risk management processes
Transparent, focused risk monitoring and reporting
Provision of expert and high qualityhigh-quality advice and guidance to the Board, executives and management on strategic issues and horizon scanning, including pending regulatory changes
A constructive dialogue with the first line through provision of advice, development of common methodologies, understanding, education, training, and development of new risk management tools
The primary role of Group Internal Audit (third line) is to help the Board and executive management protect the assets, reputation and sustainability of the Group. Group Internal Audit is led by the Group Chief Internal Auditor. Group Internal Audit provides independent assurance to the Audit Committee and the Board through performing reviews and engaging with committees and executive management, providing opinion, challenge and informal advice on risk and the state of the control environment. Group Internal Audit is a single independent internal audit function, reporting to the Group Audit Committee, ofand the Group and theBoard or Board Audit Committees of the key subsidiaries.sub-groups, subsidiaries and legal entities where applicable.
Risk and control cycle from identification to reporting
To allow senior management to make informed risk decisions, the business follows a continuous risk management approach which includes producing appropriate accurate and focusedaccurate risk reporting. The risk and control cycle sets out how this should be approached. This cycle, from identification to reporting, ensures consistency and is intended to manage and mitigate the risks impacting the Group.
The process for risk identification, measurement and control is integrated into the overall framework for risk governance. Risk identification processes are forward-looking to ensure emerging risks are identified. Risks are captured and measured using robust and consistent quantification methodologies. The measurement of risks includes the application of stress testing and scenario analysis, and considers whether relevant controls are in place before risks are incurred.
Identified risks are reported on a monthlyregular basis or as frequently as necessary to the appropriate committee. The extent of the risk is compared to the overall risk appetite as well as specific limits or triggers. When thresholds are breached, committee minutes are clear on the actions and time frames required to resolve the breach and bring risk within tolerances. There is a clear process for escalation of risks and risk events.
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All key controls are recorded and assessed on a regular basis, in response to triggers or minimum annually. Control assessments consider both the adequacy of the design and operating effectiveness. Where a control is not effective, the root cause is established and action plans implemented to improve control design or performance. Control effectiveness against all residual risks are aggregated by risk category and reported and monitored via the monthly Key Risk Insights Report or Consolidated Risk Report (CRR). The Key Risk Insights Report and CRR isare reviewed and independently challenged by the Risk division and provided to the Risk division Executive Committee and Group Risk Committee. On an annual basis, a point in time assessment is made for control effectiveness against each risk category and across subgroups.sub-groups. The CRR data is the primary source used for this point-in-time assessment and a year-on-year comparison on control effectiveness is reported to the Board.
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One Risk and Control Self-Assessment (One RCSA) is part of the Group'sGroup’s risk and control strategy to deliver a stronger risk culture and simplified risk and control environment. Following improvements madeDuring 2022, there has been significant effort to the Group's approach to risk management, implementation was completed at the end of 2021 across Divisional and Sub-Group Risk Profiles.embed One RCSARCSA. This will continue to embed across the Groupinto 2023 as risk practices, data quality, culture and capability mature.
Risk culture
Based on the Group’s prudent business model, prudent approach to risk management, and guided by the Board, the senior management articulates the core risk values to which the Group aspires, and sets the tone at the top. Senior management establishes a strong focus on building and sustaining long-term relationships with customers, through the economic cycle. Lloyds Banking Group’s Code of Responsibility reinforces colleagues’ accountability for the risks they take and their responsibility to prioritise their customers’ needs.
Risk resources and capabilities
Appropriate mechanisms are in place to avoid over-reliance on key personnel or system/technical expertise within the Group. Adequate resources are in place to serve customers both under normal working conditions and in times of stress, and monitoring procedures are in place to ensure that the level of available resource can be increased if required. Colleagues undertake appropriate training to ensure they have the skills and knowledge necessary to enable them to deliver fairgood outcomes for customers.
There is ongoing investment in risk systems and models alongside the Group’s investment in customer and product systems and processes. This drives improvements in risk data quality, aggregation and reporting leading to effective and efficient risk decisions.
Risk decision-making and reporting
Risk analysis and reporting enables better understanding of risks and returns, supporting the identification of opportunities as well as better management of risks.
An aggregate view of the Group’s overall risk profile, key risks and management actions, and performance against risk appetite, including the Key Risk Insights Report and CRR, is reported to and discussed monthly at the Lloyds Banking Group and Ring Fenced-Banks Risk CommitteesCommittee with regular reporting to the Board Risk Committee and the Board.
Rigorous stress testing exercises are carried out to assess the impact of a range of adverse scenarios with different probabilities and severities to inform strategic planning.
The Chief Risk Officer regularly informs the Board Risk Committee of the aggregate risk profile and has direct access to the Chair and members of Board Risk Committee.
Financial reporting risk management systems and internal controls
The Group maintains risk management systems and internal controls relating to the financial reporting process which are designed to:
Ensure that accounting policies are appropriately and consistently applied, transactions are recorded accurately, and undertaken in accordance with delegated authorities, that assets are safeguarded and liabilities are properly stated
Enable the calculation, preparation and reporting of financial, prudential regulatory and tax outcomes in accordance with applicable International Financial Reporting Standards, statutory and regulatory requirements
Enable certifications by the Senior Accounting Officer relating to maintenance of appropriate tax accounting and in accordance with the 2009 Finance Act
Ensure that disclosures are made on a timely basis in accordance with statutory and regulatory requirements (for example UK Finance Code for Financial Reporting Disclosure and the US Sarbanes-Oxley Act)
Ensure ongoing monitoring to assess the impact of emerging regulation and legislation on financial, prudential regulatory and tax reporting
Ensure an accurate view of the Group’s performance to allow the Board and senior management to appropriately manage the affairs and strategy of the business as a whole
The Audit Committee reviews the quality and acceptability of Lloyds Bank Group's financial disclosures. In addition, the Lloyds Banking Group Disclosure Committee assists the Lloyds Bank Group Chief Executive and Chief Financial Officer in fulfilling their disclosure responsibilities under relevant listing and other regulatory and legal requirements.



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RISK GOVERNANCE
The risk governance structure below is integral to effective risk management across Lloyds Banking Group, including Lloyds Bank Group. To meet ring-fencing requirements the Boards and Board Committees of Lloyds Banking Group and the Ring-Fenced Banks (Lloyds Bank plc and Bank of Scotland plc) as well as relevant Committees of Lloyds Banking Group and the Ring-Fenced Banks will sit concurrently, referred to as the Aligned Board Model. The Risk division is appropriately represented on key committees to ensure that risk management is discussed in these meetings. This structure outlines the flow and escalation of risk information and reporting from business areas and the Risk division to the Group Executive Committee and Board. Conversely, strategic direction and guidance is cascaded down from the Board and Group Executive Committee.
The Company Secretariat supports senior and Board-level committees, and supports the Chairs in agenda planning. This gives a further line of escalation outside the three lines of defence.
Risk governance structure
lbk-20221231_g12.jpg
Lloyds Bank Group Chief Executive Committees
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)
Lloyds Banking Group and Ring-Fenced Banks Cost Management Committees
Lloyds Banking Group and Ring-Fenced Banks Conduct ReviewContentious Regulatory Committees
Lloyds Banking Group and Ring-Fenced Banks PeopleStrategic Delivery Committees
Lloyds Banking Group and Ring-Fenced Banks Net Zero Committees
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations Committees

Risk Division Committees and Governance
Lloyds Banking Group and Ring-Fenced Banks Market Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention Committee
Lloyds Banking Group and Ring-Fenced Banks Financial Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Capital Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Model Governance Committee
Ring-Fence Compliance Committee



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Board, Executive and Risk Committees
The Group’s risk governance structure strengthens risk evaluation and management, while also positioning the Group to manage the changing regulatory environment in an efficient and effective manner.
Assisted by the Board Risk and Audit Committees, the Board approves the Group’s overall governance, risk and control frameworks and risk appetite. Refer to the corporate governance section on pages 9283 to 98,85, for further information on Board Committees.
The sub-group, divisional and functional risk committees review and recommend sub-group, divisional and functional risk appetite and monitor local risk profile and adherence to appetite.
Executive and Risk Committees
Lloyds Bank Group Chief Executive is supported by the following:
CommitteesRisk focus
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)Assists the Group Chief Executive in exercising their authority in relation to material matters having strategic, cross-business area or Group-wide implications.
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)Responsible for the development, implementation and effectiveness of Lloyds Banking Group’s enterprise risk management framework, the clear articulation of the Group’s risk appetite and monitoring and reviewing of the Group’s aggregate risk exposures, control environment and concentrations of risk.
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)Responsible for the strategic direction of the Group’s assets and liabilities and the profit and loss implications of balance sheet management actions. The committee reviews and determines the appropriate allocation of capital, funding and liquidity, and market risk resources and makes appropriate trade-offs between risk and reward.
Lloyds Banking Group and Ring-Fenced Banks Cost Management CommitteesLeads and shapes the Group’s approach to cost management, ensuring appropriate governance and process over Group-wide cost management activities and effective control of the Group’s cost base.
Lloyds Banking Group and Ring-Fenced Banks Conduct ReviewContentious Regulatory CommitteesProvidesResponsible for providing senior management oversight, challenge and accountability in connection with the Group’s engagement with conduct reviewcontentious regulatory matters as agreed withby the Group Chief Executive.
Lloyds Banking Group and Ring-Fenced Banks PeopleStrategic Delivery CommitteesSupporting Lloyds Banking Group's People and Property Director in exercising their responsibilities in relation toResponsible for driving execution of the Group’s peopleinvestment portfolio and colleague policies, overseeing the development of and monitoring adherence to the remuneration policy, oversees compliance with Senior Managers and Certification Regime (SM&CR) and other regulatory requirements, monitors colleague engagement surveys, progress ofstrategic transformation agenda as agreed by the Group towards its culture targetsChief Executive, including monitoring execution performance and overseesprogress against strategic objectives. To act as a clearing house to resolve issues on individual project areas and prioritisation across divisional and legal entity issues. Engaging in resolution of challenges that require cross-Group support to resolve, ensuring funding and project performance provides value for money for the implementation of action plans.Group, and autonomy is maintained alongside accountability for projects and platforms.
Lloyds Banking Group and Ring-Fenced Banks Net Zero CommitteesRecommendsResponsible for providing direction and implements the strategy and plans for deliveringoversight of the Group’s aspiration to be viewed as a trusted responsible business as partenvironmental sustainability strategy, including particular focus on the net-zero transition and natural capital (biodiversity) strategy. Oversight of the purpose of Helping Britain Prosper, reportingGroup’s approach to meeting external environmental commitments and targets, including but not limited to, progress in relation to the GEC, GRC, Responsible Business Committee where appropriate onrequirements of the Net-Zero Banking Alliance (NZBA). Recommending all external material sustainability related riskcommitments and opportunities across the Group; and recommendingtargets in relation to the GEC and Responsible Business Committee the Group's Responsible Business Report and Helping Britain Prosper Plan.environmental sustainability.
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations CommitteeResponsible for providingprotecting and promoting the Group’s conduct, values and behaviours by taking action to rectify the most serious cases of misconduct within the Group, identifying themes and ensuring lessons are shared with the business. The Committee shall do this by making outcome decisions and recommendations regarding performance adjustment,(including sanctions) on investigations which have been referred to the Committee from the triage process, including the individual risk-adjustment processIndependent Triage Panel and risk-adjusted performance assessment,overseeing regular reviews of thematic outcomes and making final decisions on behalf of the Group on the appropriate course of action relating to conduct breaches, under the formal scope of the SM&CR.lessons learned.
The Lloyds Banking Group and Ring-Fenced Banks Risk Committee is supported through escalation and ongoing reporting by business areadivisional risk committees, cross-divisional committees addressing specific matters of Group-wide significance and the following second line of defence Risk committees which ensure effective oversight of risk management:
Lloyds Banking Group and Ring-Fenced Banks Market Risk CommitteeResponsible for monitoring, oversight and challenge of market risk exposures across the Group. Reviews and proposes changes to the market risk management framework, and reviews the adequacy of data quality needed for managing market risks. It is also responsible for escalating issues of Group level significance to GEC level (usually via GALCO) relating to the management of the Group's market risks.
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention CommitteeBrings together accountable stakeholders and subject matter experts to ensure that the development and application of economic crime risk management complies with the Group's strategic aims, Group corporate responsibility, Group risk appetite and Group economic crime prevention (fraud, anti-money laundering, anti-bribery and sanctions) policy. It provides direction and appropriate focus on priorities to enhance the Group's economic crime risk management capabilities in line with business and customer objectives while aligning to the Group's target operating model.
Lloyds Banking Group and Ring-Fenced Banks Financial Risk CommitteeResponsible for overseeing, reviewing, challenging and recommending to GEC/Board Risk Committee/Board for Lloyds Banking Group and Ring-Fenced Bank (i) annual internal stress Tests,tests, (ii) all Prudential Regulation Authority (PRA) and any other regulatory stress tests, (iii) annual liquidity stress tests, (iv) reverse stress tests, (v) Individual Liquidity Adequacy Assessment (ILAA), (vi) Internal Capital Adequacy Assessment Process (ICAAP), (vii) Pillar 3, (viii) recovery/resolution plans, and (ix) relevant ad hoc stress tests or other analysis as and when required by the Committee.
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CommitteesRisk focus
Lloyds Banking Group and Ring-Fenced Banks Capital Risk CommitteeResponsible for providing oversight of all relevant capital matters within the Lloyds Banking Group, Ring-Fenced Bank and material subsidiaries, including latest capital position and plans, capital risk appetite proposals, Pillar 2 developments (including stress testing), recovery and resolution matters and the impact of regulatory reforms and developments specific to capital.
Lloyds Banking Group and Ring-Fenced Banks Model Governance CommitteeResponsible for supporting the Model Risk and Validation Director in fulfilling their responsibilities, from a Group-wide perspective, under the Lloyds Banking Group model governance policy through provision of debate, challenge and support of decisions. The committee will be held as required to facilitate approval of models, model changes and model related items as required by model policy, including items related to the governance framework as a whole and its application.
Ring-Fence Compliance CommitteeThis committee is designed to provide executive sponsorship and strategic direction to ongoing perimeter compliance, the closure and remediation of breaches, monitoring and reporting of new breaches and associated governance and delivery enhancements to the Ring-Fencing Compliance Risk Framework.
STRESS TESTING
Overview
Stress testing is recognised as a key risk management tool by the Boards, senior management, the businesses and the Risk and Finance functions of all parts of the Group and its legal entities. It is fully embedded in the planning process of the Group and its key legal entities as a key activity in medium-term planning, and senior management is actively involved in stress testing activities via the governance process.
Scenario stress testing is used for:to:
Risk identification:
Understand key vulnerabilities of the Group and its key legal entities under adverse economic conditions
Risk appetite:
Assess the results of the stress test against the risk appetite of all parts of the Group to ensure the Group and its legal entities are managed within their risk parameters
Inform the setting of risk appetite by assessing the underlying risks under stress conditions
Strategic and capital planning:
Allow senior management and the Boards of the Group and its applicable legal entities to adjust strategies if the plan does not meet risk appetite in a stressed scenario
Support the Internal Capital Adequacy Assessment Process (ICAAP) by demonstrating capital adequacy, and meet the requirements of regulatory stress tests that are used to inform the setting of the Prudential Regulation Authority (PRA) and management buffers (see capital risk on pages 6941 to 76)45) of the Group and its separately regulated legal entities
Risk mitigation:
Drive the development of potential actions and contingency plans to mitigate the impact of adverse scenarios. Stress testing also links directly to the recovery and resolution planning process of the Group and its legal entities
Internal stress tests
On at least an annual basis, the Group conducts macroeconomic stress tests of the operating plan, which are supplemented with higher-level refreshes if necessary. The exercise aims to highlight the key vulnerabilities of the Group’s and its legal entities’ business plans to adverse changes in the economic environment, and to ensure that there are adequate financial resources in the event of a downturn. The 2022 internal stress scenario focussed on assessing vulnerabilities to inflation and rising energy prices.
Reverse stress testing
Reverse stress testing is used to explore the vulnerabilities of the Group’s and its key legal entities’ strategies and plans to extreme adverse events that would cause the businesses to fail. Where this identifies plausible scenarios with an unacceptably high risk, the Group or its entities will adopt measures to prevent or mitigate that and reflect these in strategic plans.
Other stress testing activity
The Group’s stress testing programme also involves undertaking assessments of liquidity scenarios, market risk sensitivities and scenarios, and business-specific scenarios (see the principal risk categories on pages 3240 to 3480 for further information on risk-specific stress testing). If required, ad hoc stress testing exercises are also undertaken to assess emerging risks, as well as in response to regulatory requests. This wide-ranging programme provides a comprehensive view of the potential impacts arising from the risks to which the Group is exposed and reflects the nature, scale and complexity of the Group. Lloyds Banking Group participated in Part 1 of the Bank of England’s Climate Biennial Exploratory Stress test in 2021 and will leverage the experience gained through that exercise to further embed climate risk into risk management and stress testing activities.
Methodology
The stress tests at all levels must comply with all regulatory requirements, achieved through the comprehensive construction of macroeconomic scenarios and a rigorous divisional, functional, risk and executive review and challenge process, supported by analysis and insight into impacts on customers and business drivers.
The engagement of all required business, Risk and Finance teams is built into the preparation process, so that the appropriate analysis of each risk category’s impact upon the business plans is understood and documented. The methodologies and modelling approach used for stress testing ensure that a clear link is shown between the macroeconomic scenarios, the business drivers for each area and the resultant stress testing outputs. All material assumptions used in modelling are documented and justified, with a clearly communicated review and sign-off process. Modelling is supported by expert judgement and is subject to Lloyds Banking Group model governance policy.

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Governance
Clear accountabilities and responsibilities for stress testing are assigned to senior management and the Risk and Finance functions throughout the Group and its key legal entities. This is formalised through the Lloyds Banking Group business planning and stress testing policy and procedure, which are reviewed at least annually.
The Group Financial Risk Committee (GFRC), chaired by the Chief Risk Officer and attended by the Chief Financial Officer and other senior Risk and Finance colleagues, is the committee that has primary responsibility for overseeing the development and execution of the Group’s stress tests.
The review and challenge of the Group’s detailed stress forecasts, the key assumptions behind these, and the methodology used to translate the economic assumptions into stressed outputs conclude with the appropriate Finance and Risk sign-off. The outputs are then presented to GFRC and the Board Risk Committee for review and challenge, beforechallenge. With all regulatory exercises being approved by the Board.
EMERGING
EMERGING RISKS
lbk-20211231_g5.jpglbk-20221231_g13.jpg
Background and framework
Understanding emerging risks is an essential component of the Group’s risk management approach, enabling the Group to identify the most pertinent risks and opportunities, and to respond through strategic planning and appropriate risk mitigation.
Although emerging risk is not a principal risk, if left undetected emerging risks have the potential to adversely impact the Group or result in missed opportunities.
Impacts from emerging risks on the Group’s principal risks can materialise via two different routes:
Emerging risks can impact the Group’s principal risks directly in the absence of an appropriate strategic response.response
Alternatively, emerging risks can be a source of new strategic risks, dependent on our chosen response and the underlying assumptions on how given emerging risks may manifest.manifest
Where an emerging risk is considered material enough in its own right, the Group may choose to recognise the risk as a principal risk. Recent examples of this include climate risk and strategic risk. Such elevations are considered and approved through the Board as part of the annual refresh of Lloyds Banking Group's enterprise risk management framework.
Risk identification
The basis for risk identification is founded on collaboration between functions across the Group. The activity incorporates internal horizon scanning and engagement with external experts to gain an external context, ensuring broad coverage.
This activity is inherently linked with and builds upon the annual strategic planning cycle and is used to identify key external trends, risks and opportunities for the Group.
The Group is evolvingcontinues to evolve its methodology in respect ofapproach for the identification and prioritisation of emerging risks. 2021 sawDuring 2022, the developmentGroup enhanced its emerging risk methodology, introducing a broader range of factors to provide enriched insight.
Under the revised methodology, key factors considered in the assessment of emerging risks include:
The threat presented by a quantitative risk assessment methodology for understanding
The Group’s specific vulnerability to the connectivity of strategic risk. risk
The preparation and protection the Group has drawnin place to manage or mitigate impacts
The enhanced approach has delivered a more focused list of the Group’s key emerging risks, as detailed below, enabling greater management concentration on this methodology and findings to expand its insights.

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developing the appropriate responses.
Notable emerging risks and their implications
The Group considers the following emerging risk themes detailed in the risk overview section on page 31 as having the potential to increase in significance and affect the performance of the Group. These risks can align to one or more of the Group’s strategic risk themes and are considered alongside the Group’s operating plan.
Emerging risk themeKey considerations
Breakdown of the EUWide-ranging risks associated with dissolution of the European Union, with member states choosing to function independently.
Climate change transition riskRisks arising from the Group's participation choices, policies and investments to support transition to a zero carbon economy and its ability to meet published climate targets.
Data-driven propositionsHarnessing real-time data, emerging technologies and communication channels, to meet consumer appetite for bespoke products and services.
Digital currenciesRisks and opportunities posed by introduction of new, or wider adoption of existing, digital currencies, associated supporting infrastructure and subsequent management.
Evolving regulationChanging regulatory standards and possibility of retrospective application, driving reputational damage, fines, litigation and remediation activity.
Future pandemics and the world’s ability to respondEconomic, political, social and technological impacts caused by mutations of existing viruses, new viruses, or resistance to treatments for existing illnesses.
Inequality and changing demographicWidening wealth and opportunity gap, increasing diversity and changing age mix within society, resulting in changing demands on banking.
Long term impact of the UK’s exit from the EULong-term macro-economic, regulatory and social impacts on the UK as a result of the UK’s exit from the EU.
Modern skills and recruitment diversityDiversification of recruitment approach in respect of candidate backgrounds, skills and avenues of attainment, to adapt to a modern technology-driven landscape.
Pace of technological changeAbility to keep pace with accelerating technological change, evolving technology landscape, changing customer expectations and new product and service propositions.
Populism, de-globalisation and supply chainsDisenfranchisement driving geopolitical tensions between states, diminishing integration and adverse effects on supply chains.
Science, technology, engineering and mathematics (STEM) qualification supply vs demandRisks posed by the balance of STEM degree qualification in the UK lagging behind the accelerating demands for STEM qualified candidates in the workforce.
Scottish independenceWide-ranging consequences arising from the movement for Scotland to become a sovereign state, independent from the United Kingdom.
Ways of workingAbility to provide a colleague proposition enabling flexible location and agile working, aligning to individual requirements, together with associated risks of such arrangements (e.g. Operational, People and Data risk).

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Risk mitigation
Emerging risks are managed through the Group’s strategic risk framework, detailed on page 8880. The individual emerging risks detailed above have been taken to executive level committees throughout 2022 with actions assigned to closely monitor their manifestation and potential opportunities.
Pertinent emerging risks are considered as part of the Group’s strategic and business planning processes and primarily addressed through the Group’s strategy.
Key actionsinitiatives to tackle the emerging challenges and capitalise on opportunities as part of the Group’s strategy include the following:
Purpose: At the heart of the Group’s purpose are the themes of inclusion, sustainability and being people-first. As such, the Group’s strategy aims to fully embed a purpose that supports a more inclusive and sustainable future for the Group’s customers and colleagues.
Outcomes will see products, services and activities, aligning to societal and regulatory expectations, which drive impacts across housing, financial wellbeing, businesses and jobs, communities, regions, and sustainability.
Customer proposition: As part of its strategy, the Group aims to enhance its proposition, better aligning to its purpose, while supporting transition to a low carbon economy and adapting to the changing demographic of both its customer base and that of the UK.
Key components include:
Creating better engagement, improving customer journeys and enhancing experiences and tools to drive greater financial resilience and well-beingwellbeing for customers
Supporting customers and businesses in respect of making their homes, vehicles, properties and activities more sustainable
Capitalising on the Group’s existing asset and product capabilities for corporate and institutional clients to play a leading role in the transition to Net Zero, addressing regional inequalities and supporting UK prosperity by helping corporates trade internationally
Talent: The Group is firmly committed to being diverse, employing new ways of working, where colleagues are supported in having a growth mindset and empowered to make decisions at pace.
The strategy places focus on a colleague proposition that can attract and retain the best people, while leveraging talent pools across the UK and exploring in-house skills growth strategies, alongside partnerships with universities and businesses, to supplement scarce skill sets.
For the long term, the Group intends to use its strategic workforce planning capability for understanding and meeting the evolving demand of skills from its businesses and functions. This will also act as the bedrock for key strategic decisions and interventions in respect of important elements of the Group’s talent strategy in the future.
Technology: Simplification of the Group’s estate and leveraging contemporary technologies are core components of the Group’s strategy.
The Group aims to manage the challenges of a rapidly evolving landscape by employing technology that is aligned to industry best practice refresh rates, while promoting autonomy and empowerment within teams by streamlining governance.
This will be supplemented with an aligned business and technology vision and a rationalised hybrid cloud technology estate and modern engineering standards.
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Data: Being data-driven is central to the Group’s transformation activity. More than one third of the benefits from the Group’s business strategies are reliant on the ability to successfully leverage data. As such, managing data risk and employing strong data ethics are key considerations for the strategy.
The Group has developed a data management strategy to provide the common framework and direction by uplifting data quality, simplifying data architecture, enhancing data governance and implementing market leading tools to improve its ability to deliver a data-first culture. The Group has also invested in data ethics framework and strong governance for its advanced analytics and cloud programmes.
In addition to the strategic actions detailed above, the Group works closely with regulatory authorities and industry bodies to ensure that the Group can monitor external developments (e.g. potential regulatory divergence from EU) and identify and respond to the evolving landscape, particularly in relation to regulatory and legal risk.


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FULL ANALYSIS OF RISK CATEGORIES
The Group’s risk framework covers all types of risk which affect the Group and could impact on the achievement of its strategic objectives. A detailed description of each category is provided on pages 4541 to 89.80.
Risk categories recognised by the Group are periodically reviewed to ensure that they reflect the Group risk profile in light of internal and external factors, such as the Group strategy and the regulatory environment in which it operates. Changes include the recategorisation of governance risk, from a principal risk type to a secondary risk under operational risk, plus enhancementNo changes were made to the naming of some secondary risk categories.categories in 2022.
Principal risk categoriesSecondary risk categories
MarketCapital riskTrading bookCapital– Pensions
Page 4541
Change/execution riskBanking bookChange/execution
Page 46
Climate risk– Climate
Page 47
Conduct risk– Conduct
Page 48
Credit risk– Retail credit– Commercial credit
Page 4950
Data risk– Data
Page 65
Funding and liquidity risk– Funding and liquidity
Page 6566
CapitalMarket riskCapitalTrading book– Pensions
Page 70
– Banking book
Model risk– Model
Page 69
Change/execution risk– Change/execution
Page 77
Conduct risk– Conduct
Page 78
Data risk– Data
Page 80
People risk– People– Health and safety
Page 81
Operational resilience risk– Operational resilience
Page 8274
Operational risk– Business process– Financial reporting– Security
Page 8475
– Economic crime financial– Governance– Sourcing and supply chain management
– Economic crime fraud– Internal service provision
– External service provision– IT systems
ModelOperational resilience riskModelOperational resilience
Page 8677
People risk– People– Health and safety
Page 78
Regulatory and legal risk– Regulatory compliance– Legal
Page 8779
Strategic risk– Strategic
Page 88
Climate risk– Climate
Page 8980
The Group considers both reputational and financial impact in the course of managing all its risks and therefore does not classify reputational impact as a separate risk category.
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CAPITAL RISK
DEFINITION
Capital risk is defined as the risk that an insufficient quantity or quality of capital is held to meet regulatory requirements or to support business strategy, an inefficient level of capital is held or that capital is inefficiently deployed across the Group.
EXPOSURES
A capital risk event arises when the Group has insufficient capital resources to support its strategic objectives and plans, and to meet both regulatory and external stakeholder requirements and expectations. This could arise due to a depletion of the Group’s capital resources as a result of the crystallisation of any of the risks to which it is exposed, or through a significant increase in risk-weighted assets as a result of rule changes or economic deterioration. Alternatively a shortage of capital could arise from an increase in the minimum requirements for capital, leverage or MREL either at Group level or regulated entity level. The Group's capital management approach is focused on maintaining sufficient and appropriate capital resources across all regulated levels of its structure in order to prevent such exposures.
MEASUREMENT
In accordance with UK ring-fencing legislation, the Group was appointed as the Ring-Fenced Bank sub-group (‘RFB sub-group’) under Lloyds Banking Group plc. As a result the Group is subject to separate supervision by the UK Prudential Regulation Authority (PRA) on a sub-consolidated basis (as the RFB sub-group) in addition to the supervision applied to Lloyds Bank plc on an individual basis.
The Group maintains capital levels on a consolidated and individual basis commensurate with a prudent level of solvency to achieve financial resilience and market confidence. To support this, capital risk appetite on both a consolidated and individual basis is calibrated by taking into consideration both an internal view of the amount of capital to hold as well as external regulatory requirements.
The Group assesses both its regulatory capital requirements and the quantity and quality of capital resources it holds to meet those requirements through applying the regulatory capital framework set out under the Capital Requirements Directive and Regulation (CRD IV), as amended by subsequent revisions to the Directive (CRD V) and to the Regulation (CRR II), the latter applying in full from 1 January 2022 following the UK implementation of the remaining provisions of CRR II. The requirements are supplemented through additional regulation under the PRA Rulebook and associated statements of policy, supervisory statements and other regulatory guidance.
The minimum amount of total capital, under Pillar 1 of the regulatory capital framework, is set at 8 per cent of total risk-weighted assets. At least 4.5 per cent of risk-weighted assets are required to be met with common equity tier 1 (CET1) capital and at least 6 per cent of risk-weighted assets are required to be met with tier 1 capital. Minimum Pillar 1 requirements are supplemented by additional minimum requirements under Pillar 2A of the regulatory capital framework, the aggregate of which is referred to as the Group's Total Capital Requirement (TCR), and a number of regulatory capital buffers as described below.
Additional minimum capital requirements under Pillar 2A are set by the PRA as a firm-specific Individual Capital Requirement (ICR) reflecting a point in time estimate, which may change over time, of the minimum amount of capital to cover risks that are not fully covered by Pillar 1 and those risks not covered at all by Pillar 1. A key input into the PRA’s Pillar 2A setting process is a bank's own assessment of the minimum amount of capital it needs to cover risks that are not covered or not fully covered by Pillar 1 as part of its Internal Capital Adequacy Assessment Process (ICAAP). Pillar 2A capital requirements consist of a variable amount (being a set percentage of risk-weighted assets), with fixed add-ons for certain risk types. During 2022 the PRA reduced the Group’s Pillar 2A capital requirement to around 3.0 per cent of risk-weighted assets, of which around 1.7 per cent of risk-weighted assets must be met by CET1 capital.
A range of additional regulatory capital buffers apply under the capital rules, which are required to be met with CET1 capital. These include a capital conservation buffer (2.5 per cent of risk-weighted assets) and a time-varying countercyclical capital buffer (CCyB) which is currently around 0.9 per cent of risk-weighted assets following the increase in the UK CCyB rate (which is set by the Bank of England's Financial Policy Committee) to 1 per cent in December 2022. The UK CCyB rate will increase to 2 per cent in July 2023, representing an equivalent increase in the Group's CCyB to around 1.9 per cent of risk-weighted assets.
In addition, the Group in its capacity as the RFB sub-group is subject to an Other Systemically Important Institution (O-SII) buffer of 2.0 per cent of risk-weighted assets which is designed to hold systemically important banks to higher capital standards so that they can withstand a greater level of stress before requiring resolution. The next review of the Group’s O-SII buffer will take place in December 2023, based upon year-end 2022 financial results, with any changes applying from 1 January 2025. The Financial Policy Committee has amended the O-SII buffer framework to change the metric for determining the buffer rate from total assets to the UK leverage exposure measure. Based on the Group's leverage exposure measure as at 31 December 2022, the OSII buffer rate will be maintained at 2.0 per cent.
As part of the Group's capital planning process, forecast capital positions are subjected to stress testing to determine the adequacy of the Group’s capital resources against minimum requirements, including the ICR. The PRA considers outputs from the Group’s stress tests, in conjunction with other information, as part of the process for informing the setting of a capital buffer for the Group, known as the PRA Buffer. The PRA requires this buffer to remain confidential.
Usage of the PRA Buffer would trigger a dialogue between the Group and the PRA to agree what action is required whereas a breach of the combined capital buffer (all other regulatory buffers, as referenced above) would give rise to mandatory restrictions upon any discretionary capital distributions. The PRA has previously communicated its expectation that banks' capital and liquidity buffers can be drawn down as necessary to support the real economy through a shock and that sufficient time would be made available to restore buffers in a gradual manner.
In addition to the risk-based capital framework outlined above, the Group is also subject to minimum capital requirements under the UK Leverage Ratio Framework. The leverage ratio is calculated by dividing tier 1 capital resources by the leverage exposure which is a defined measure of on-balance sheet assets and off-balance sheet items.
The minimum tier 1 leverage ratio requirement under the UK Leverage Ratio Framework is 3.25 per cent. This is supplemented by a time-varying countercyclical leverage buffer (CCLB) requirement, which is currently 0.3 per cent of the leverage exposure measure, and an additional leverage ratio buffer (ALRB) requirement of 0.7 per cent of the leverage exposure measure which reflects the application of the Group’s O-SII buffer. Following the planned increase in the UK CCyB rate to 2 per cent in July 2023, the Group’s CCLB would be expected to increase to 0.7 per cent.
At least 75 per cent of the 3.25 per cent minimum leverage ratio requirement as well as 100 per cent of regulatory leverage buffers must be met by CET1 capital.
The leverage ratio framework does not currently give rise to higher regulatory capital requirements for the Group than the risk-based capital framework.

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MITIGATION
The Group's capital management framework is part of a comprehensive framework within Lloyds Banking Group that includes the setting of capital risk appetite and capital planning and stress testing activities. Close monitoring of capital and leverage ratios is undertaken to ensure the Group meets regulatory requirements and risk appetite levels and deploys its capital resources efficiently.
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed. The Recovery Plan sets out a range of potential mitigating actions that the Group could take in response to a stress, including as part of the wider Lloyds Banking Group response. For example the Group is able to accumulate additional capital through the retention of profits over time, which can be enhanced through reducing or cancelling dividend payments upstreamed to its parent (Lloyds Banking Group plc), by raising new equity via an injection of capital from its parent and by issuing additional tier 1 or tier 2 capital securities to its parent. The cost and availability of additional capital from its parent is dependent upon market conditions and perceptions at the time.
The Group is also able to manage the demand for capital through management actions including adjusting its lending strategy, risk hedging strategies and through business disposals.
Capital policies and procedures are well established and subject to independent oversight.
MONITORING
The Group’s capital is actively managed and monitoring capital ratios is a key factor in the Group’s planning processes and stress testing. Multi-year base case forecasts of the Group’s capital position, based upon the Group's operating plan, are produced at least annually to inform the Group capital plan whilst shorter term forecasts are undertaken to understand and respond to variations of the Group’s actual performance against the plan. The Group’s capital plan is tested for capital adequacy using relevant stress scenarios and sensitivities covering adverse economic conditions as well as other adverse factors that could impact the Group.
Regular monitoring of the capital position for the Group and its key regulated entities is undertaken by a range of Lloyds Banking Group and Ring-Fenced Banks committees, including the Group Capital Risk Committee (GCRC), Group Financial Risk Committee (GFRC), Group Asset and Liability Committees (GALCO) and Group Risk Committees (GRC), in addition to the Board Risk Committee (BRC) and the Board. This includes reporting of actual ratios against forecasts and risk appetite, base case and stress scenario projected ratios, and review of early warning indicators and assessment against the Capital Contingency Framework.
The regulatory framework within which the Group operates continues to evolve and further detail on this is provided in the Group's Pillar 3 disclosures. The Group continues to monitor these developments very closely, analysing the potential capital impacts to ensure that, through organic capital generation and management actions, the Group continues to maintain a strong capital position that exceeds both minimum regulatory requirements and the Group's risk appetite and is consistent with market expectations.
MINIMUM REQUIREMENT FOR OWN FUNDS AND ELIGIBLE LIABILITIES (MREL)
Global systemically important banks (G-SIBs) are subject to an international standard on total loss absorbing capacity (TLAC). The standard is designed to enhance the resilience of the global financial system by ensuring that failing G-SIBs have sufficient capital to absorb losses and recapitalise under resolution, whilst continuing to provide critical banking services.
In the UK, the Bank of England has implemented the requirements of the international TLAC standard through the establishment of a framework which sets out minimum requirements for own funds and eligible liabilities (MREL). The purpose of MREL is to require firms to maintain sufficient own funds and eligible liabilities that are capable of credibly bearing losses or recapitalising a bank whilst in resolution. MREL can be satisfied by a combination of regulatory capital and certain unsecured liabilities (which must be subordinate to a firm’s operating liabilities).
The Bank of England's MREL statement of policy (MREL SoP) sets out its approach to setting external MREL and the distribution of MREL resources internally within groups. Internal MREL resources are intended to enable a material subsidiary to be recapitalised as part of a group resolution strategy without the need for the Bank of England to apply its resolution powers directly to the subsidiary itself.
The Group’s parent, Lloyds Banking Group plc, is subject to the Bank of England’s MREL SoP and must therefore maintain a minimum level of external MREL resources. Lloyds Banking Group plc operates a single point of entry (SPE) resolution strategy, with Lloyds Banking Group plc as the designated resolution entity. Under this strategy, the Group has been identified as a material subsidiary of Lloyds Banking Group plc and must therefore maintain a minimum level of internal MREL resources. As at 31 December 2022, the Group's internal MREL resources exceeded the minimum required.
ANALYSIS OF CET1 CAPITAL POSITION
The Group’s CET1 capital ratio decreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent at 31 December 2021.
This initially reflected a reduction of around 250 basis points on 1 January 2022 for regulatory changes which included an increase in risk-weighted assets, in addition to other related modelled impacts on CET1 capital, following:
The anticipated impact of the implementation of new CRD IV mortgage, retail unsecured and commercial banking models to meet revised regulatory standards for modelled outputs
The UK implementation of the remainder of CRR II which included a new standardised approach for measuring counterparty credit risk (SA-CCR)
This was in addition to the reinstatement of the full deduction treatment for intangible software assets and phased reductions in IFRS 9 transitional relief.
The new CRD IV models remain subject to finalisation and approval by the PRA and therefore uncertainty over the final impact remains.
The impact of the regulatory changes on 1 January 2022 was partially offset by profits for the year and a subsequent reduction in risk-weighted assets during the year. This was offset in part by pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and distributions on other equity instruments.
TOTAL CAPITAL REQUIREMENT
The Group’s total capital requirement (TCR) as at 31 December 2022, being the aggregate of the Group's Pillar 1 and current Pillar 2A capital requirements, was £19,297 million (31 December 2021: £19,364 million).
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CAPITAL RESOURCES
An analysis of the Group’s capital position as at 31 December 2022 is presented in the following section. The capital position reflects the application of the transitional arrangements for IFRS 9.
Capital resources (audited)
The table below summarises the consolidated capital position of the Group. The Group’s Pillar 3 disclosures provide a comprehensive analysis of the own funds of the Group.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Common equity tier 1
Shareholders’ equity per balance sheet34,709 36,410 
Adjustment to retained earnings for foreseeable dividends(1,900)– 
Cash flow hedging reserve5,168 451 
Other adjustments1
131 770 
38,108 37,631 
less: deductions from common equity tier 1
Goodwill and other intangible assets(4,783)(2,870)
Prudent valuation adjustment(132)(159)
Removal of defined benefit pension surplus(2,804)(3,200)
Deferred tax assets(4,463)(4,498)
Common equity tier 1 capital25,926 26,904 
Additional tier 1
Additional tier 1 instruments4,268 4,949 
Total tier 1 capital30,194 31,853 
Tier 2
Tier 2 instruments5,318 6,322 
Other adjustments303 (266)
Total tier 2 capital5,621 6,056 
Total capital resources2
35,815 37,909 
Risk-weighted assets (unaudited)174,902 161,576 
Common equity tier 1 capital ratio (unaudited)14.8%16.7%
Tier 1 capital ratio (unaudited)17.3%19.7%
Total capital ratio2 (unaudited)
20.5%23.5%
1Includes an adjustment applied to reserves to reflect the application of the IFRS 9 transitional arrangements for capital.
2Following the completion of the transition to end-point eligibility rules on 1 January 2022, legacy tier 1 and tier 2 capital instruments subject to the original CRR transitional rules have now been fully removed from regulatory capital. Included in tier 2 capital is a single legacy tier 2 capital instrument of £5 million that remains eligible under the extended transitional rules of CRR II. Excluding this instrument, total capital resources at 31 December 2022 are £35,810 million and the total capital ratio is 20.5 per cent.


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Movements in capital resources
The key movements are set out in the table below.
Common
equity
tier 1
£m
Additional
tier 1
£m
Tier 2
£m
Total
capital
£m
At 31 December 202126,904 4,949 6,056 37,909 
Profit for the year4,794   4,794 
Foreseeable dividend accrual(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(227)  (227)
Pension deficit contributions(1,611)  (1,611)
Fair value through other comprehensive income reserve(31)  (31)
Prudent valuation adjustment27   27 
Deferred tax asset35   35 
Goodwill and other intangible assets(1,913)  (1,913)
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (681)(435)(1,116)
Distributions on other equity instruments(241)  (241)
Other movements89   89 
At 31 December 202225,926 4,268 5,621 35,815 
CET1 capital resources have reduced by £978 million over the year, primarily reflecting:
The reduction on 1 January 2022 for regulatory changes including the reinstatement of the full deduction treatment for intangible software assets in addition to phased and other reductions in IFRS 9 transitional relief
Pension deficit contributions (fixed and variable) paid into the Group's three main defined benefit pension schemes
The accrual for foreseeable ordinary dividends and distributions on other equity instruments
Partially offset by profits for the year
AT1 capital resources have reduced by £681 million and Tier 2 capital resources by £435 million over the year. The reductions primarily reflect the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase and the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
Risk-weighted assets
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Foundation Internal Ratings Based (IRB) Approach37,907 39,548 
Retail IRB Approach81,066 65,435 
Other IRB Approach5,834 7,117 
IRB Approach124,807 112,100 
Standardised (STA) Approach1
19,795 19,861 
Credit risk144,602 131,961 
Securitisation1
5,899 5,373 
Counterparty credit risk773 1,257 
Credit valuation adjustment risk342 207 
Operational risk23,204 22,575 
Market risk82 203 
Risk-weighted assets174,902 161,576 
Of which threshold risk-weighted assets2
1,864 2,318 
1Threshold risk-weighted assets are now included within the Standardised (STA) Approach. In addition securitisation risk-weighted assets are now shown separately. Comparatives have been presented on a consistent basis.
2Threshold risk-weighted assets reflect the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.
Risk-weighted assets have increased by £13 billion during the year, primarily reflecting:
• The increase to around £178 billion of risk-weighted assets on 1 January 2022 from regulatory changes which include the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this
• Partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Leverage ratio
The table below summarises the component parts of the Group's leverage ratio.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Total tier 1 capital (fully loaded)30,194 31,172 
Exposure measure
Statutory balance sheet assets
Derivative financial instruments3,857 5,511 
Securities financing transactions39,261 49,708 
Loans and advances and other assets573,810 547,630 
Total assets616,928 602,849 
Qualifying central bank claims(71,747)(50,824)
Derivatives adjustments(2,960)185 
Securities financing transactions adjustments1,939 1,321 
Off-balance sheet items33,863 49,349 
Amounts already deducted from Tier 1 capital(11,724)(9,994)
Other regulatory adjustments1
(6,714)(8,236)
Total exposure measure559,585 584,650 
Average exposure measure2
572,388 
UK leverage ratio5.4%5.3%
Average UK leverage ratio2
5.4%
Leverage exposure measure (including central bank claims)631,332 635,474 
Leverage ratio (including central bank claims)4.8%4.9%
1Includes deconsolidation adjustments that relate to the deconsolidation of certain Group entities that fall outside the scope of the Group's regulatory capital consolidation and adjustments to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS).
2The average UK leverage ratio is based on the average of the month end tier 1 capital position and average exposure measure over the quarter (1 October 2022 to 31 December 2022). The average of 5.4 per cent compares to 5.2 per cent at the start and 5.4 per cent at the end of the quarter.
Analysis of leverage movements
The Group’s UK leverage ratio increased to 5.4 per cent (31 December 2021: 5.3 per cent), reflecting the £25.1 billion reduction in the leverage exposure measure, partially offset by the reduction in the total tier 1 capital position. The reduction in the exposure measure largely reflected reductions in securities financing transaction volumes and the measure for off-balance sheet items following optimisation activity which has resulted in a reduction in the credit conversion factor applied to residential mortgage offers.
The average UK leverage ratio was 5.4 per cent over the fourth quarter, reflecting an increase in the ratio across the quarter as the exposure measure reduced, largely driven by decreasing SFT volumes.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2022
At 31 Dec
2021
Common equity tier 1 (£m)25,51526,253
Transitional tier 1 (£m)29,78331,202
Transitional total capital (£m)35,85538,039
Total risk-weighted assets (£m)174,977161,805
Common equity tier 1 ratio (%)14.6%16.2%
Transitional tier 1 ratio (%)17.0%19.3%
Transitional total capital ratio (%)20.5%23.5%
UK leverage ratio exposure measure (£m)559,175584,000
UK leverage ratio (%)5.3%5.2%
The Group applies the full extent of the IFRS 9 transitional arrangements for capital as set out under CRR Article 473a (as amended via the CRR 'Quick Fix' revisions published in June 2020). Specifically, the Group has opted to apply both paragraphs 2 and 4 of CRR Article 473a (static and dynamic relief) and in addition to apply a 100 per cent risk weight to the consequential Standardised credit risk exposure add-back as permitted under paragraph 7a of the revisions.
As at 31 December 2022, static relief under the transitional arrangements amounted to £133 million (31 December 2021: £264 million) and dynamic relief amounted to £278 million (31 December 2021: £387 million) through CET1 capital.
On 1 January 2023 IFRS 9 static relief came to an end and the transitional factor applied to IFRS 9 dynamic relief reduced by a further 25 per cent.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGE/EXECUTION RISK
DEFINITION
Change/execution risk is defined as the risk that, in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group’s risk appetite.
EXPOSURES
Change/execution risks arise when the Group undertakes activities which require products, processes, people, systems or controls to change. These changes can be as a result of external drivers (for example, a new piece of regulation that requires the Group to put in place a new process or reporting) and/or internal drivers including business process changes, technology upgrades and strategic business or technology transformation.
MEASUREMENT
The Group currently measures change/execution risk against defined risk appetite metrics which are a combination of leading, quality and delivery indicators across the investment portfolio. These indicators are reported through internal governance structures and monthly execution risk metrics; which forms part of the Board risk appetite metrics, and are under ongoing evolution and enhancement to ensure ongoing support of the Group’s change and transformation agenda.
MITIGATION
The Group takes a range of mitigating actions with respect to change/execution risk. These include the following:
The Board establishes a Group-wide risk appetite and metric for change/execution risk
Ensuring compliance with the change policy and associated policies and procedures, which set out the principles and key controls that apply across the business and are aligned to the Group risk appetite
Businesses assess the potential impacts of undertaking any change activity on their ability to execute effectively, on customers and colleagues and on the potential consequences for existing business risk profiles
The implementation of effective governance and control frameworks to ensure adequate controls are in place to manage change activity and act to mitigate the change/execution risks identified. These controls are monitored in line with the change policy and enterprise risk management framework
Events and incidents related to change activities are escalated and managed appropriately in line with risk framework guidance
Ensuring there are sufficient, appropriately skilled resources to support the safe delivery of the Group’s current and future change portfolio
MONITORING
Change/execution risks are monitored and reported through to the Board and Group Governance Committees in accordance with the Group’s enterprise risk management framework. Risk exposures are assessed monthly through established governance in Lloyds Banking Group's functional and divisional risk committees with escalation to Executive Committees where required. Material change/execution related risk events or incidents are escalated in accordance with the Group operational risk policy and change policy. In addition there is oversight, challenge and reporting at Risk division level to support overall management of risks and ongoing effectiveness of controls.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage, either from the impacts of climate change and the transition to net zero, or as a result of the Group’s responses to tackling climate change.
EXPOSURES
Climate risk can arise from:
Physical risks – changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks – changes associated with the move towards net zero, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change.
This has informed an analysis of the main climate risks facing the Group, including how these may impact across the different principal risks within the Group’s enterprise risk management framework.
MEASUREMENT
The Group considers how climate risks are incorporated into the measurement of expected credit losses. An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS). This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
The Group continues to enhance its internal climate risk assessment methodologies and tools to assess the physical and transition risks which could impact clients and customers. One example is the qualitative ESG risk assessment tool for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.
The Group also continues to evolve its climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to its strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data. The Group has established a centre of excellence to bring together the expertise and resources to further develop scenario analysis capabilities, building on the experience gained in Lloyds Banking Group's participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise and other internal assessments.
Climate considerations also form part of the Group’s planning and forecasting activities, with a forecast of the Group’s financed emissions included within the Group’s four-year financial plan, alongside a qualitative assessment of the climate risks and opportunities for certain material sectors.
MITIGATION
The Lloyds Banking Group’s climate risk policy provides an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
Lloyds Banking Group’s risk appetite for managing climate risk from its lending activities is outlined in its fourteen external sector statements, which form one of the ways for managing and controlling climate risk. These sector statements outline what types of activities the Group will and will not support. The Group’s external sector statements are publicly available on the Group Responsible Business Download Centre.
The Group continues to embed climate risk, as well as wider ESG considerations, into its credit risk framework, policies and processes. As climate risk is embedded into the credit risk management framework, the Group is continuing to assess how climate risk is reflected in its credit risk policies and sector appetites over the short, medium and long term. The Group currently looks to ensure that climate and broader ESG risks are considered for all commercial customers that bank with the Group, with specific commentary in new and renewal applications where total aggregated hard limits exceed £500,000 (excluding automated decisioning processes for smaller counterparties). Lloyds Banking Group’s retail credit risk policies require due regard to be paid to energy efficiency, Energy Performance Certificate (EPC) controls, and physical risks, such as flood assessments, in the mortgages business, and transition risks, pace and growth of electric vehicles, within the motor portfolio.
MONITORING
Climate risk is considered each month through the Group’s risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This ensures Board oversight of the Group’s overall climate risk profile, plans to develop capabilities supporting climate risk management and development of climate-related risk appetite.
The integration of climate risk into credit decisioning (for example, EPC and flood risk data in Homes) has supported the development of metrics which highlight the levels of physical and transition risk in key portfolios, and allows the Group to differentiate its lending strategy. The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CONDUCT RISK
DEFINITION
Conduct risk is defined as the risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.
Customer harm or detriment is defined as consumer loss, distress or inconvenience to customers due to breaches of regulatory or internal requirements or our wider duty to act fairly and reasonably.
EXPOSURES
The Group faces significant conduct risks, which affect all aspects of the Group’s operations and all types of customers. The introduction of Consumer Duty has increased regulatory expectations in relation to customer outcomes, including how the Group demonstrates and measures them.
Conduct risks can impact directly or indirectly on the Group’s customers and could materialise from a number of areas across the Group, including:
Business and strategic planning that does not sufficiently consider customer needs
Ineffective development, management and monitoring of products, their distribution (including the sales process, fair value assessment and responsible lending criteria) and post-sales service (including the management of customers in financial difficulties)
Unclear, unfair, misleading or untimely customer communications
A culture that is not sufficiently customer-centric
Poor governance of colleagues’ incentives and rewards and approval of schemes which lead to behaviours that drive unfair customer outcomes
Ineffective identification, management and oversight of legacy conduct issues
Ineffective management and resolution of customers’ complaints or claims
Outsourcing of customer service and product delivery to third parties that do not have the same level of control, oversight and culture as the Group
The Group is also exposed to the risk of engaging in activities or failing to manage conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest.
There continues to be a significant focus on market misconduct, and action has been taken to move to risk-free rates following the ending of the majority of London Inter-bank Offered Rate (LIBOR) measures on 1st January 2022.
There is a high level of scrutiny from regulatory bodies, the media, politicians, and consumer groups regarding financial institutions’ treatment of customers, especially those with characteristics of vulnerability. The Group continues to apply significant focus to its treatment of all customers, in particular those in financial difficulties and those with characteristics of vulnerability, to ensure good outcomes.
The Group continuously adapts to market developments that could pose heightened conduct risk, and actively monitors for early signs of financial difficulties driven by pressures from a rising cost of living, rising interest rates and continuing impacts from COVID-19.
Other key areas of focus include transparency and fairness of pricing communications; ensuring victims of Authorised Push Payment Fraud receive good outcomes; and increased expectations regarding customer outcomes due to the introduction of the FCA’s Consumer Duty Regulation.
MEASUREMENT
To articulate its conduct risk appetite, the Group has sought more granularity through the use of suitable Conduct Risk Appetite Metrics (CRAMs) and tolerances that indicate where it may be operating outside its conduct risk appetite.
CRAMs have been designed for services and products offered by the Group and are measured by a consistent set of common metrics. These contain a range of product design, sales and process metrics (including outcome testing outputs) to provide a more holistic view of conduct risks; some products also have a suite of additional bespoke metrics.
Each of the tolerances for the metrics are agreed for the individual product or service and are regularly tracked. At a consolidated level these metrics are part of the Board risk appetite. The Group has, and continues to, evolve its approach to conduct risk measurements, to include emerging conduct themes.
MITIGATION
The Group takes a range of mitigating actions with respect to conduct risk and remains focused on delivering a leading customer experience.
The Group’s ongoing commitment to good customer outcomes sets the tone from the top and supports the development our values-led culture with customers at the heart, strengthening links between actions to support conduct, culture and customer and enabling more effective control management. Actions to encourage good conduct include:
Conduct risk appetite established at Group and divisional level, with metrics included in the Group risk appetite to ensure ongoing focus
Simplified and enhanced conduct policies and procedures in place to ensure appropriate controls and processes that deliver good customer outcomes, and support market integrity and competition requirements
Customer needs considered through divisional customer plans, with integral conduct lens
Cultural transformation: achieving a values-led culture through a consistent focus on behaviours to ensure the Group is transforming its culture for success in a digital world. This is supported by strong direction and tone from senior executives and the Board
Development and continued oversight of the implementation of the vulnerability strategy continues through the Lloyds Banking Group Customer Inclusion Forum to monitor vulnerable outcomes, provide strategic direction and ensure consistency across the Group
Robust product governance framework to ensure products continue to offer customers fair value, and consistently meet their needs throughout their product lifecycle
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Effective complaints management through responding to, and learning from, root causes of complaint volumes and Financial Ombudsman Service (FOS) change rates
Review and oversight of thematic conduct agenda items at senior committees, ensuring holistic consideration of key Lloyds Banking Group-wide conduct risks
Robust recruitment and training, with a continued focus on how the Group manages colleagues’ performance with clear customer accountabilities
Ongoing engagement with third parties involved in serving the Group’s customers to ensure consistent delivery
Monitoring and testing of customer outcomes to ensure the Group delivers good outcomes for customers throughout the product and service lifecycle, and make continuous improvements to products, services and processes
Continued focus on market conduct; member of the Fixed Income, Currencies and Commodities Markets Standard Board; and committed to conducting its market activities consistent with the principles of the UK Money Markets code, the Global Precious Metals Code and the FX Global Code
Adoption of robust change delivery methodology to enable prioritisation and delivery of initiatives to address conduct challenges
Continued focus on proactive identification and mitigation of conduct risk in the Lloyds Banking Group’s strategy
Active engagement with regulatory bodies and other stakeholders to develop understanding of concerns related to customer treatment, effective competition and market integrity, to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
Creation of tools and additional support for customers impacted by the rising cost of living, including cost of living hub and interest-free overdraft buffer
A programme of work is underway to deliver the enhanced expectations of Consumer Duty
MONITORING
Conduct risk is governed through divisional risk committees and significant issues are escalated to the Lloyds Banking Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework, as well as through the monthly Risk Reporting. The risk exposures are reported, discussed and challenged at divisional risk committees. Remedial action is recommended, if required. All material conduct risk events are escalated in accordance with the Lloyds Banking Group Operational Risk Policy.
A number of activities support the close monitoring of conduct risk including:
The use of CRAMs across the Group, with a clear escalation route to Board
Oversight and assurance activities across the three lines of defence
Horizon scanning
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off-balance sheet).
EXPOSURES
The principal sources of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-97.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-97.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-19 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-62 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer – for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to risk committees and forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group’s credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that climate change is likely to result in changes in the risk profile and outlook for the Group’s customers, the sectors the Group operates in and collateral/asset valuations.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation and calibration of credit risk appetite, where appropriate.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 74.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies, appetite statements and mandates are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-98 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 37.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
COLLATERAL
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities
Vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-97 for further information on collateral.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ADDITIONAL MITIGATION FOR RETAIL CUSTOMERS
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance with the governance framework set by the Group Model Governance Committee.
ADDITIONAL MITIGATION FOR COMMERCIAL CUSTOMERS
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to small to medium-sized enterprises (SME) customers where certain relationship managers have limited delegated credit approval authority, credit risk in commercial customer portfolios is subject to approval by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be approved by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
MASTER NETTING AGREEMENTS
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Group’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit approver. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
OTHER CREDIT RISK TRANSFERS
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to senior officers, the divisional credit risk forums, Group Risk Committee and the Board Risk Committee.
MODELS
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework – see model risk on page 74.

52

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTENSIVE CARE OF CUSTOMERS IN FINANCIAL DIFFICULTY
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
FORBEARANCE
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-17.
CUSTOMERS RECEIVING SUPPORT FROM UK GOVERNMENT SPONSORED PROGRAMMES
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2022
OVERVIEW
The Group’s portfolios are well-positioned and the Group retains a prudent approach to credit risk appetite and risk management, with strong credit origination criteria and robust LTVs in the secured portfolios.
Observed credit performance remains strong, despite the continued economic uncertainty with very modest evidence of deterioration and sustained low levels of new to arrears. Looking forward, there are risks from a higher inflation and interest rate environment as modelled in the Group’s expected credit loss (ECL) allowance via the multiple economic scenarios (MES). The Group continues to monitor the economic environment carefully through a suite of early warning indicators and governance arrangements that ensure risk mitigating action plans are in place to support customers and protect the Group’s positions.
The impairment charge in 2022 was £1,452 million, compared to a release of £1,318 million in 2021. This reflects a more normalised, but still low, pre-updated MES charge and a charge from economic outlook revisions. The latter includes a £400 million release from the Group's central adjustment which addressed downside risk outside of the base case conditioning assumptions in relation to COVID-19.
This reporting period also coincided with the implementation of CRD IV regulatory requirements, which resulted in updates to credit risk measurement and modelling to maintain alignment between IFRS 9 and regulatory definitions of default. Most notably for UK mortgages, default was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days. In addition, other indicators of mortgage default are added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance.
The Group’s ECL allowance on loans and advances to customers increased in the period to £4,779 million (31 December 2021: £3,998 million), largely due to the impact of the updated MES. Changes related to CRD IV default definitions have resulted in material movements between stages, although these have not materially impacted total ECL as management judgements were previously held in lieu of anticipated changes.
Predominantly as a result of the CRD IV definition changes and updated MES, Stage 2 loans and advances to customers increased from £34,884 million to £60,103 million and as a percentage of total lending increased by 5.7 percentage points to 13.7 per cent (31 December 2021: 8.0 per cent). Of the total Group Stage 2 loans and advances, 94.1 per cent are up to date (31 December 2021: 89.0 per cent) with sustained low levels of new to arrears. Stage 2 coverage reduced to 3.3 per cent (31 December 2021: 3.4 per cent).
Similarly, Stage 3 loans and advances increased in the period to £7,611 million (31 December 2021: £6,406 million), and as a percentage of total lending increased to 1.7 per cent (31 December 2021: 1.5 per cent). Stage 3 coverage decreased by 1.9 percentage points to 25.5 per cent (31 December 2021: 27.4 per cent) largely driven by comparatively better quality assets moving into Stage 3 through these CRD IV changes. In the period since the CRD IV changes, Stage 3 loans and advances have been stable.
PRUDENT RISK APPETITE AND RISK MANAGEMENT
The Group continues to take a prudent and proactive approach to credit risk management and credit risk appetite, whilst working closely with customers to help them through cost of living pressures and any deterioration in broader economic conditions
Sector, asset and product concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product risk appetite parameters help manage exposure to certain higher risk and cyclical sectors, segments and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers to ensure that they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due


53

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment charge (credit) by division
Loans and advances to customers
£m
Loans and advances to banks
£m
Debt
securities
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Undrawn balances
£m
2022
£m
20211
£m
UK mortgages295     295 (273)
Credit cards556    15 571 (52)
Loans and overdrafts452    47 499 39 
UK Motor Finance(2)    (2)(151)
Other10     10 (10)
Retail1,311    62 1,373 (447)
Small and Medium Businesses190    (2)188 (340)
Corporate and Institutional Banking217 9 6  51 283 (529)
Commercial Banking407 9 6  49 471 (869)
Other(398)  6  (392)(2)
Total impairment charge (credit)1,320 9 6 6 111 1,452 (1,318)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.


54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
GROUP LOANS AND ADVANCES TO CUSTOMERS
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Customer related balances
Drawn4,475 3,804 
Undrawn304 194 
4,779 3,998 
Loans and advances to banks9 – 
Debt securities8 
Total expected credit loss allowance4,796 4,000 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 20211
£m
Write-offs
and other2
£m
Income
statement
charge (credit)
£m
Net ECL increase
(decrease)
£m
Closing ECL at 31 Dec 2022
£m
UK mortgages837 77 295 372 1,209 
Credit cards521 (329)571 242 763 
Loans and overdrafts445 (266)499 233 678 
UK Motor Finance298 (44)(2)(46)252 
Other82 (6)10 4 86 
Retail2,183 (568)1,373 805 2,988 
Small and Medium Businesses459 (98)188 90 549 
Corporate and Institutional Banking957 18 283 301 1,258 
Commercial Banking1,416 (80)471 391 1,807 
Other401 (8)(392)(400)1 
Total3
4,000 (656)1,452 796 4,796 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
2Contains adjustments in respect of purchased or originated credit-impaired financial assets.
3Total ECL includes £17 million relating to other non customer-related assets (31 December 2021: £2 million).


55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and expected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2022
Loans and advances to customers
UK mortgages257,517 41,783 3,416 9,622 312,338 13.4 1.1 
Credit cards11,416 3,287 289  14,992 21.9 1.9 
Loans and overdrafts8,357 1,713 247  10,317 16.6 2.4 
UK Motor Finance12,174 2,245 154  14,573 15.4 1.1 
Other13,990 643 157  14,790 4.3 1.1 
Retail303,454 49,671 4,263 9,622 367,010 13.5 1.2 
Small and Medium Businesses30,781 5,654 1,760  38,195 14.8 4.6 
Corporate and Institutional Banking31,729 4,778 1,588  38,095 12.5 4.2 
Commercial Banking62,510 10,432 3,348  76,290 13.7 4.4 
Other1
(3,198)   (3,198)
Total gross lending362,766 60,103 7,611 9,622 440,102 13.7 1.7 
ECL allowance on drawn balances(678)(1,792)(1,752)(253)(4,475)
Net balance sheet carrying value362,088 58,311 5,859 9,369 435,627 
Customer related ECL allowance (drawn and undrawn)
UK mortgages92 553 311 253 1,209 
Credit cards173 477 113  763 
Loans and overdrafts185 367 126  678 
UK Motor Finance2
95 76 81  252 
Other16 18 52  86 
Retail561 1,491 683 253 2,988 
Small and Medium Businesses129 271 149  549 
Corporate and Institutional Banking110 208 924  1,242 
Commercial Banking239 479 1,073  1,791 
Other     
Total800 1,970 1,756 253 4,779 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers
UK mortgages 1.3 9.1 2.6 0.4 
Credit cards1.5 14.5 39.1  5.1 
Loans and overdrafts2.2 21.4 51.0  6.6 
UK Motor Finance0.8 3.4 52.6  1.7 
Other0.1 2.8 33.1  0.6 
Retail0.2 3.0 16.0 2.6 0.8 
Small and Medium Businesses0.4 4.8 8.5  1.4 
Corporate and Institutional Banking0.3 4.4 58.2  3.3 
Commercial Banking0.4 4.6 32.0  2.3 
Other   
Total0.2 3.3 23.1 2.6 1.1 
1Contains centralised fair value hedge accounting adjustments.
2UK Motor Finance for Stages 1 and 2 include £92 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.


56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2021
Loans and advances to customers
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards1
11,918 2,077 292 – 14,287 14.5 2.0 
Loans and overdrafts8,181 1,105 271 – 9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201 – 14,276 12.8 1.4 
Other1
11,198 593 169 – 11,960 5.0 1.4 
Retail317,173 27,401 2,873 10,977 358,424 7.6 0.8 
Small and Medium Businesses1
36,134 4,992 1,747 – 42,873 11.6 4.1 
Corporate and Institutional Banking1
29,526 2,491 1,786 – 33,803 7.4 5.3 
Commercial Banking65,660 7,483 3,533 – 76,676 9.8 4.6 
Other1,2
(467)– – – (467)
Total gross lending382,366 34,884 6,406 10,977 434,633 8.0 1.5 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value381,457 33,772 4,833 10,767 430,829 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards1
144 249 128 – 521 
Loans and overdrafts136 170 139 – 445 
UK Motor Finance3
108 74 116 – 298 
Other1
15 15 52 – 82 
Retail452 902 619 210 2,183 
Small and Medium Businesses1
104 176 179 – 459 
Corporate and Institutional Banking1
56 120 780 – 956 
Commercial Banking160 296 959 – 1,415 
Other1
400 – – – 400 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers3
UK mortgages– 1.8 9.5 1.9 0.3 
Credit cards1
1.2 12.0 43.8 – 3.6 
Loans and overdrafts1.7 15.4 51.3 – 4.7 
UK Motor Finance0.9 4.0 57.7 – 2.1 
Other1
0.1 2.5 30.8 – 0.7 
Retail0.1 3.3 21.5 1.9 0.6 
Small and Medium Businesses1
0.3 3.5 10.2 – 1.1 
Corporate and Institutional Banking1
0.2 4.8 43.7 – 2.8 
Commercial Banking0.2 4.0 27.1 – 1.8 
Other1
– – – 
Total0.3 3.4 24.6 1.9 0.9 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail
2Contains centralised fair value hedge accounting adjustments.
3UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.



57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past due
PD movements
Other1
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
At 31 December 2022
UK mortgages29,718 263 0.9 9,613 160 1.7 1,633 67 4.1 819 63 7.7 
Credit cards3,023 386 12.8 136 46 33.8 98 30 30.6 30 15 50.0 
Loans and overdrafts1,311 249 19.0 234 53 22.6 125 45 36.0 43 20 46.5 
UK Motor Finance1,047 28 2.7 1,045 23 2.2 122 18 14.8 31 7 22.6 
Other160 5 3.1 384 7 1.8 54 4 7.4 45 2 4.4 
Retail35,259 931 2.6 11,412 289 2.5 2,032 164 8.1 968 107 11.1 
Small and Medium Businesses4,081 223 5.5 1,060 27 2.5 339 13 3.8 174 8 4.6 
Corporate and Institutional Banking4,706 207 4.4 24 1 4.2 5   43   
Commercial Banking8,787 430 4.9 1,084 28 2.6 344 13 3.8 217 8 3.7 
Total44,046 1,361 3.1 12,496 317 2.5 2,376 177 7.4 1,185 115 9.7 
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 
Credit cards4
1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 26.5 
Other4
194 2.1 306 2.3 44 4.5 49 4.1 
Retail17,880 414 2.3 6,186 273 4.4 1,800 109 6.1 1,535 106 6.9 
Small and Medium Businesses4
3,570 153 4.3 936 14 1.5 297 2.0 189 1.6 
Corporate and Institutional Banking4
2,447 118 4.8 15 13.3 – – 25 – – 
Commercial Banking6,017 271 4.5 951 16 1.7 301 2.0 214 1.4 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. As of 31 December 2022, interest-only mortgage customers at risk of not meeting their final term payment are now directly classified as Stage 2 up to date “Other”, driving movement of gross lending from the category of Stage 2 up to date “PD movement” into “Other”.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3    Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
4    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.

58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL
The Retail portfolio has remained resilient and well-positioned despite pressure on consumer disposable incomes from rising interest rates, inflation and a higher cost of living. Risk management has been enhanced since the last financial crisis, with strong affordability and indebtedness controls for new lending and a prudent risk appetite approach
Despite external pressures, only very modest signs of deterioration are evident across the portfolios, arrears rates remain low and generally below pre-pandemic levels. New lending credit quality remains strong and performance is broadly stable
The Group is closely monitoring the impacts of the rising cost of living on consumers to ensure we remain close to any signs of deterioration. Lending controls are under continuous review and we have taken proactive risk actions calibrated to the latest Group macroeconomic outlook. Precautionary expected credit loss (ECL) judgements have also been raised to cover potential future deterioration from cost of living risks
The Retail impairment charge in 2022 was £1,373 million, compared to a release of £447 million for 2021 with updated macroeconomic assumptions within the ECL model driving a charge for 2022 compared to a release last year
Existing IFRS 9 staging rules and triggers have been maintained across Retail from the 2021 year end with the exception of mortgages. The change maintains alignment between IFRS 9 Stage 3 and new regulatory definitions of default. Default continues to be considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to significantly affect their ability to repay the amount due. For mortgages, this was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days, as well as including end-of-term payments on past due interest-only accounts and all non-performing loans. Overall ECL is not materially impacted as management judgements were previously held in lieu of these known changes. However, material movements between stages were observed, with an additional £2.8 billion of assets in Stage 3 and £6.1 billion in Stage 2 at the point of implementation, both as a result of the broader definition of default
As a result of updated macroeconomic assumptions within the ECL model, Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) increased to 0.8 per cent (31 December 2021: 0.6 per cent). As at 31 December 2022 the majority of ECL increases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances now comprises 13.5 per cent of the Retail portfolio (31 December 2021: 7.6 per cent), of which 94.0 per cent are up to date, performing loans (31 December 2021: 87.8 per cent)
The CRD IV changes have increased the proportion of UK mortgage accounts reaching the broader definition of default and has resulted in a slight decrease in Stage 2 ECL coverage to 3.0 per cent (31 December 2021: 3.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 3 loans and advances have increased to 1.2 per cent of total loans and advances (31 December 2021: 0.8 per cent) while Stage 3 ECL coverage decreased to 16.5 per cent (31 December 2021: 22.6 per cent) due to a higher proportion of mortgages triggering 90 days past due, with lower coverage on average. Underlying credit deterioration remains relatively limited outside of definition of default changes
UK MORTGAGES
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
Arrears rates remain broadly stable with slight increases observed on variable rate products following UK Bank Rate rises exacerbated by attrition from customers refinancing to fixed rates
Total loans and advances increased to £312.3 billion (31 December 2021: £308.3 billion), with a small reduction in average LTV. The proportion of balances with a LTV greater than 90 per cent increased. The average LTV of new business decreased
Updated macroeconomic assumptions within the ECL model, including a forecast reduction in house prices, resulted in a net impairment charge of £295 million for 2022 compared to a credit of £273 million for 2021. Total ECL coverage increased to 0.4 per cent (31 December 2021: 0.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 2 loans and advances increased to 13.4 per cent of the portfolio (31 December 2021: 7.1 per cent), while Stage 2 ECL coverage has decreased to 1.3 per cent (31 December 2021: 1.8 per cent) due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default
Stage 3 loans and advances have increased to 1.1 per cent of the portfolio (31 December 2021: 0.6 per cent) and due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default, Stage 3 ECL coverage decreased to 9.1 per cent (31 December 2021: 9.5 per cent)
CREDIT CARDS
Credit cards balances increased to £15.0 billion (31 December 2021 £14.3 billion) due to recovery in customer spend
The credit card portfolio is a prime book with low levels of arrears and strong repayment rates despite recent affordability pressures
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £571 million for 2022, compared to a credit of £52 million in 2021. Total ECL coverage increased to 5.1 per cent (31 December 2021: 3.7 per cent)
This is reflected in Stage 2 loans and advances which increased to 21.9 per cent of the portfolio (31 December 2021: 14.5 per cent) and Stage 2 ECL coverage which has increased to 14.5 per cent (31 December 2021: 12.0 per cent)
Stage 3 loans and advances remained broadly stable at 1.9 per cent of the portfolio (31 December 2021: 2.0 per cent), while Stage 3 ECL coverage has reduced to 50.9 per cent (31 December 2021: 56.9 per cent)

59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOANS AND OVERDRAFTS
Loans and advances for personal current account and the personal loans portfolios increased to £10.3 billion (31 December 2021: £9.6 billion) with continued recovery in customer spend and demand for credit
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £499 million for the full year 2022 compared to a charge of £39 million for 2021
Stage 2 ECL coverage increased to 21.4 per cent (31 December 2021: 15.4 per cent) and overall ECL coverage to 6.6 per cent (31 December 2021: 4.7 per cent)
Stage 3 ECL coverage reduced slightly to 64.6 per cent (31 December 2021: 67.5 per cent)
UK MOTOR FINANCE
The UK Motor Finance portfolio increased from £14.3 billion for 2021 to £14.6 billion for 2022, with ongoing new car supply constraints being offset by continued strong demand for used vehicles
There was a net impairment credit of £2 million for 2022 reflecting continued low levels of losses given resilient used car prices. This compares to a credit of £151 million for 2021, which benefitted from ECL releases as used car prices materially outperformed expectations set earlier in the pandemic. However, used car prices have begun to fall from recent high levels with this trend expected to continue. ECL coverage decreased to 1.7 per cent (31 December 2021: 2.1 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Continued resilience in used car prices and disposal experience, partially driven by global supply issues, offset by underperformance in some segments, has resulted in broadly flat RV and VT ECL of £92 million as at 31 December 2022 (31 December 2021: £95 million)
Stable credit performance and continued resilience in used car prices has resulted in Stage 2 ECL coverage reducing slightly to 3.4 per cent (31 December 2021:4.0 per cent) and Stage 3 ECL reducing to 52.6 per cent (31 December 2021: 57.7 per cent)
OTHER
Other loans and advances increased slightly to £14.8 billion (31 December 2021: £12.0 billion). Stage 3 loans and advances remain stable at 1.1 per cent (31 December 2021: 1.4 per cent) and Stage 3 coverage at 33.1 per cent (31 December 2021: 30.8 per cent)
There was a net impairment charge of £10 million for 2022 compared to a credit of £10 million for 2021
Retail UK mortgages loans and advances to customers1
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Mainstream253,283 248,013 
Buy-to-let51,529 51,111 
Specialist7,526 9,220 
Total312,338 308,344 
1Balances include the impact of HBOS-related acquisition adjustments.

60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTEREST-ONLY MORTGAGES
The Group provides interest-only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2022, owner occupier interest-only balances as a proportion of total owner occupier balances had reduced to 16.4 per cent (31 December 2021:18.7 per cent). The average indexed loan to value remained low at 35.5 per cent (31 December 2021:36.8 per cent).
For existing interest-only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest-only mortgages
At 31 Dec
2022
At 31 Dec
2021
Interest-only balances (£m)42,697 48,128 
Stage 1 (%)58.570.7 
Stage 2 (%)25.317.1 
Stage 3 (%)3.72.8 
Purchased or originated credit-impaired (%)12.59.4 
Average loan to value (%)35.536.8 
Maturity profile (£m)
Due1,931 1,803 
Within 1 year1,453 1,834 
2 to 5 years8,832 8,889 
6 to 10 years16,726 17,882 
Greater than 10 years13,755 17,720 
Past term interest-only balances (£m)1
1,906 1,790 
Stage 1 (%)0.20.7 
Stage 2 (%)11.933.0 
Stage 3 (%)45.629.6 
Purchased or originated credit-impaired (%)42.336.7 
Average loan to value (%)33.233.0 
Negative equity (%)2.01.8 
1Balances where all interest-only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.

61

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL FORBEARANCE
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has reduced by £1.1 billion to £4.3 billion. This is driven by a reduction in customers with a historical capitalisation treatment (where arrears were reset and added to the loan balance) and, following the implementation of new regulatory requirements, the removal of past term interest-only mortgages as a forbearance event where a forbearance treatment has not been granted.
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; and refinance personal loans.
As a percentage of loans and advances, forbearance loans decreased to 1.2 per cent at 31 December 2022 (31 December 2021: 1.5 per cent).
Retail forborne loans and advances (audited)
Total
£m
Of which
Stage 2
£m
Of which
Stage 3
£m
Of which POCI
£m
At 31 December 2022
UK mortgages3,655 684 951 1,995 
Credit cards260 90 125  
Loans and overdrafts308 125 117  
UK Motor Finance77 32 42  
Total4,300 931 1,235 1,995 
At 31 December 2021
UK mortgages4,725 1,216 901 2,600 
Credit cards288 90 141 – 
Loans and overdrafts312 99 131 – 
UK Motor Finance102 38 62 – 
Total5,427 1,443 1,235 2,600 
COMMERCIAL BANKING
PORTFOLIO OVERVIEW
The Commercial portfolio credit quality remains resilient overall, with a focused approach to credit underwriting and monitoring standards and proactively managing exposures to higher risk and vulnerable sectors. While some of the Group’s metrics indicate very modest deterioration, especially in consumer-led sectors, these are not considered to be material
The Group has reduced overall exposure to cyclical sectors since 2019 and continues to closely monitor credit quality, sector and single name concentrations. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected and clients are supported in the right way
The Group continues to carefully monitor the level of arrears on lending under the UK Government support schemes, including the Bounce Back Loan Scheme and the Coronavirus Business Interruption Loan Scheme, where UK Government guarantees are in place at 100 per cent and 80 per cent respectively. The Group will continue to review customer trends and take early risk mitigating actions as appropriate, including actions to review and manage refinancing risk
The Group continues to provide early support to its more vulnerable customers through focused risk management via its Watchlist and Business Support framework. The Group will continue to balance prudent risk appetite with ensuring support for financially viable clients on their road to recovery
IMPAIRMENTS
There was a net impairment charge of £471 million in 2022, compared to a net impairment credit of 869 million in 2021. This was driven by a charge from economic outlook revisions. The remaining pre-updated MES charge was largely driven by a further material charge in the fourth quarter on a pre-existing single case
ECL allowances increased by £376 million to £1,791 million at 31 December 2022 (31 December 2021: £1,415 million). The ECL provision at 31 December 2022 includes the capture of the impact of inflationary pressures and supply chain constraints and assumes additional losses will emerge as a result of these and other emerging risks, through the multiple economic scenarios
As a result of the deterioration in the Group’s forward-looking modelled economic assumptions, Stage 2 loans and advances increased by £2,949 million to £10,432 million (31 December 2021: £7,483 million), with 94.6 per cent of Stage 2 balances up to date. Stage 2 as a proportion of total loans and advances to customers increased to 13.7 per cent (31 December 2021: 9.8 per cent). Stage 2 ECL coverage was higher at 4.6 per cent (31 December 2021: 4.0 per cent) with the increase in coverage a direct result of the change in the multiple economic scenarios
Stage 3 loans and advances reduced to £3,348 million (31 December 2021: £3,533 million) and as a proportion of total loans and advances to customers, reduced to 4.4 per cent (31 December 2021: 4.6 per cent), largely as a result of net repayments and write-offs in the Corporate and Institutional Banking portfolio. Stage 3 ECL coverage increased to 39.2 per cent (31 December 2021: 31.8 per cent) predominantly driven by a further material charge on a pre-existing single case

62

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
COMMERCIAL BANKING UK DIRECT REAL ESTATE
Commercial Banking UK Direct Real Estate gross lending stood at £10.7 billion at 31 December 2022 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations)
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.3 billion to social housing providers are also excluded
Recognising this is a cyclical sector, total quantum (gross and net) and asset type quantum caps are in place to control origination and exposure. Focus remains on the UK market and new business has been written in line with a prudent risk appetite with conservative LTVs, strong quality of income and proven management teams. During 2022, the Group increased the reporting granularity of underlying LTV data as detailed in the LTV - UK Direct Real Estate table
Overall performance has remained resilient and although the Group saw some increase in cases on its closer monitoring Watchlist category, these are predominantly purely precautionary, and levels of this remain significantly below that seen during the pandemic. Transfers to the Group’s Business Support Unit have been limited
Rent collection has largely recovered and stabilised following the coronavirus pandemic, although challenges remain in some sectors. Despite some material headwinds, including the inflationary environment and the impact of rising interest rates, which impacts debt servicing and refinance capacity, the portfolio is well-positioned and proactively managed, with conservative LTVs, good levels of interest cover, and appropriate risk mitigants in place:
CRE exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 91 per cent have an LTV of less than 60 per cent, with an average LTV of 40 per cent
c.90 per cent of CRE exposures have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (including a notional base rate stress)
Approximately 47 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.13 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
Use of SRT securitisations also acts as a risk mitigant in this portfolio, with run-off of these carefully managed and sequenced
Both investment and development lending is subject to specific credit risk appetite criteria. Development lending criteria includes maximum loan to gross development value and maximum loan to cost, with funding typically only released against completed work, as confirmed by the Group’s monitoring quantity surveyor
LTV – UK Direct Real Estate
At 31 December 20221,2,3
At 31 December 20211,2,3
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Investment exposures
Less than 60 per cent7,721 47 7,768 91.0 6,461 52 6,513 83.2 
60 per cent to 70 per cent452 9 461 5.4 617 622 8.0 
70 per cent to 80 per cent58  58 0.7 129 13 142 1.8 
80 per cent to 100 per cent17 13 30 0.4 84 86 1.1 
100 per cent to 120 per cent8 23 31 0.4 102 108 1.4 
120 per cent to 140 per cent1  1  – 0.1 
Greater than 140 per cent13 54 67 0.8 12 46 58 0.7 
Unsecured4
115  115 1.3 288 – 288 3.7 
Subtotal8,385 146 8,531 100.0 7,601 220 7,821 100.0 
Other5
346 13 359 1,460 27 1,487 
Total investment8,731 159 8,890 9,061 247 9,308 
Development900 7 907 1,233 17 1,250 
UK Government Supported Lending6
278 5 283 362 367 
Total9,909 171 10,080 10,656 269 10,925 
1Excludes Commercial Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.
2Excludes £0.6 billion in Business Banking (31 December 2021: £0.7 billion).
3Year on year increase in less than 60 per cent driven by improved data coverage with clients moving from 'Other’.
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.
5Mainly lower value transactions where LTV not recorded on Commercial Banking UK Direct Real Estate monitoring system. Year on year decrease driven by improved data coverage with clients now reported in LTV band.
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and 80 per cent, respectively.
COMMERCIAL BANKING FORBEARANCE
Commercial Banking forborne loans and advances (audited)
At 31 December 20221
At 31 December 2021
Type of forbearanceTotal
£m
Of which
Stage 3
£m
Total
£m
Of which
Stage 3
£m
Refinancing13 11 14 11 
Modification3,460 2,884 3,624 2,851 
Total3,473 2,895 3,638 2,862 
1    Includes £279 million (of which £254 million are guaranteed through the UK Government Bounce Back Loan Scheme) in Business Banking reported for the first time, £210 million of which is Stage 3.
63

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
IFRS
2022
£m
2021
£m
2020
£m
Gross loans and advances to banks and customers and reverse repurchase agreements487,733 488,819 491,796 
Allowance for impairment losses4,484 3,804 5,705 
Ratio of allowance for credit losses to total lending (%)0.9 0.8 1.2 
Advances written off, net of recoveriesAs a percentage of average lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks    – – 
Loans and advances to customers:
Mortgages(17)(55)(71) – – 
Other personal lending(570)(626)(849)2.3 2.5 3.1 
Property companies and construction(49)(124)(65)0.2 0.4 0.2 
Financial, business and other services(18)(41)(39)0.1 0.2 0.2 
Transport, distribution and hotels(28)(32)(52)0.2 0.2 0.4 
Manufacturing(10)(2)(6)0.3 0.1 0.1 
Other(67)(55)(197)0.2 0.2 0.7 
(759)(935)(1,279)0.2 0.2 0.3 
Reverse repurchase agreements – –  – – 
Total net advances written off(759)(935)(1,279)0.2 0.2 0.3 
Allowance for expected credit lossesAs a percentage of closing lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks9 – 0.1 – 0.1 
Loans and advances to customers:
Mortgages1,252 1,099 1,075 0.4 0.3 0.4 
Other personal lending1,305 967 1,649 5.0 3.9 6.5 
Property companies and construction370 352 825 1.5 1.3 2.7 
Financial, business and other services180 144 440 0.8 0.2 0.6 
Transport, distribution and hotels939 798 917 7.2 6.0 6.4 
Manufacturing54 53 111 1.6 1.5 2.5 
Other375 391 684 1.3 1.4 2.4 
4,475 3,804 5,701 1.0 0.8 1.2 
Reverse repurchase agreements – –  – – 
At 31 December4,484 3,804 5,705 0.9 0.8 1.2 
64

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DATA RISK
DEFINITION
Data risk is defined as the risk of the Group failing to effectively govern, manage and control its data (including data processed by third-party suppliers), leading to unethical decisions, poor customer outcomes, loss of value to the Group and mistrust.
EXPOSURES
Data risk is present in all aspects of the business where data is processed, both within the Group and by third parties including colleague and contractor, prospective and existing customer lifecycle and insight processes. Data risk manifests:
When personal data is not managed in a way that complies with General Data Protection Regulations (GDPR) and other data privacy regulatory obligations
When data quality issues are not identified and managed appropriately
When data records are not created, retained, protected, destroyed, or retrieved appropriately
When data governance fails to provide robust oversight of data decision-making, controls and actions to ensure strategies are implemented effectively
When data standards are not maintained, data-related issues are not remediated, and incomplete data that is not available at the right time, to the right people, to enable business decisions to be made, and regulatory reporting requirements to be fulfilled
When critical data mapping and data information standards are not followed, impacting compliance, traceability and understanding of data
MEASUREMENT
Data risk covers data governance, data management and data privacy and ethics and is measured through a series of quantitative and qualitative metrics.
MITIGATION
Mitigation strategies are adopted to reduce data governance, management, privacy and ethical risks. Control assessments are logged and tracked on One Risk and Control Self-Assessment system with supporting metrics. Investment continues to be made to reduce data risk exposure to within appetite. Examples include:
Delivering a data strategy
Enhancing data quality and capability
Embedding data by design and ethics
MONITORING
The Group continues to monitor and respond to data related regulatory initiatives i.e. new Digital Protection and Digital Information Bill expected spring 2023 and political developments i.e. potential divergence of legal and regulatory requirements following EU exit.
Data risk is governed through Group and sub-group committees and significant issues are escalated to Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework and One RCSA frameworks.
A number of activities support the close monitoring of data risk including:
Design and monitoring of data risk appetite metrics, including key risk indicators and key performance indicators
Monitoring of significant data related issues, complaints, events and breaches in accordance with Group Operational Risk and Data policies
Identification and mitigation of data risk when planning and implementing transformation or business change
65

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
FUNDING AND LIQUIDITY RISK
DEFINITION
Funding risk is defined as the risk that the Group does not have sufficiently stable and diverse sources of funding or the funding structure is inefficient. Liquidity risk is defined as the risk that the Group has insufficient financial resources to meet its commitments as they fall due, or can only secure them at excessive cost.
EXPOSURE
Liquidity exposure represents the potential stressed outflows in any future period less expected inflows. The Group considers liquidity exposure from both an internal and a regulatory perspective.
MEASUREMENT
Liquidity risk is managed through a series of measures, tests and reports that are primarily based on contractual maturities with behavioural overlays as appropriate. The Group undertakes quantitative and qualitative analysis of the behavioural aspects of its assets and liabilities in order to reflect their expected behaviour.
MITIGATION
The Group manages and monitors liquidity risks and ensures that liquidity risk management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements. Liquidity policies and procedures are subject to independent internal oversight by Risk. Overseas branches and subsidiaries of the Group may also be required to meet the liquidity requirements of the entity’s domestic country. Management of liquidity requirements is performed by the overseas branch or subsidiary in line with Group policy. The Group plans funding requirements over its planning period, combining business as usual and stressed conditions. The Group manages its liquidity position paying regard to its internal risk appetite, Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) as required by the PRA, the Capital Requirements Directive (CRD IV) and the Capital Requirements Regulation (CRR) liquidity requirements.
The Group’s funding and liquidity position is underpinned by its significant customer deposit base and is supported by strong relationships across customer segments. The Group has consistently observed that, in aggregate, the retail deposit base provides a stable source of funding. Funding concentration by counterparty, currency and tenor is monitored on an ongoing basis and, where concentrations do exist, these are managed as part of the planning process and limited by the internal funding and liquidity risk monitoring framework, with analysis regularly provided to senior management.
To assist in managing the balance sheet, the Group operates a Liquidity Transfer Pricing (LTP) process which: allocates relevant interest expenses from the centre to the Group’s banking businesses within the internal management accounts; helps drive the correct inputs to customer pricing; and is consistent with regulatory requirements. LTP makes extensive use of behavioural maturity profiles, taking account of expected customer loan prepayments and stability of customer deposits, modelled on historic data.
The Group can monetise liquid assets quickly, either through the repurchase agreements (repo) market or through outright sale. In addition, the Group has pre-positioned a substantial amount of assets at the Bank of England’s Discount Window Facility which can be used to access additional liquidity in a time of stress. The Group considers diversification across geography, currency, markets and tenor when assessing appropriate holdings of liquid assets. The Group’s liquid asset buffer is available for deployment at immediate notice, subject to complying with regulatory requirements.
MONITORING
Daily monitoring and control processes are in place to address internal and regulatory liquidity requirements. The Group monitors a range of market and internal early warning indicators on a daily basis for early signs of liquidity risk in the market or specific to the Group. This captures regulatory metrics as well as metrics the Group considers relevant for its liquidity profile. These are a mixture of quantitative and qualitative measures, including: daily variation of customer balances; changes in maturity profiles; funding concentrations; changes in LCR outflows; credit default swap (CDS) spreads; and basis risks.
The Group carries out internal stress testing of its liquidity and potential cash flow mismatch position over both short (up to one month) and longer-term horizons against a range of scenarios forming an important part of the internal risk appetite. The scenarios and assumptions are reviewed at least annually to ensure that they continue to be relevant to the nature of the business, including reflecting emerging horizon risks to the Group. For further information on the Group’s 2022 liquidity stress testing results refer to page 69.
The Group maintains a Liquidity Contingency Framework as part of the wider Recovery Plan which is designed to identify emerging liquidity concerns at an early stage, so that mitigating actions can be taken to avoid a more serious crisis developing. The Liquidity Contingency Framework has a foundation of robust and regular monitoring and reporting of key performance indicators, early warning indicators and Risk Appetite by both Group Corporate Treasury (GCT) and Risk up to and including Board level. Where movements in any of these metrics and indicator suites point to a potential issue, SME teams and their directors will escalate this information as appropriate.
FUNDING AND LIQUIDITY MANAGEMENT IN 2022
The Group has maintained its strong funding and liquidity position with a loan to deposit ratio of 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021) largely driven by increased customer lending.
The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
The Net Stable Funding Ratio (NSFR) was implemented on 1 January 2022. The Group monitors this metric monthly and is significantly in excess of the regulatory requirement of 100 per cent.
Overall, wholesale funding totalled £69.0 billion as at 31 December 2022 (31 December 2021: £64.9 billion). The total outstanding amount of drawings from the Term Funding Scheme with additional incentives for SMEs (TFSME) has remained stable at £30.0 billion at 31 December 2022 (31 December 2021: £30.0 billion), with maturities in 2025, 2027 and beyond.
The Group’s credit ratings continue to reflect the strength of the Group’s business model and balance sheet. Moody’s downgraded the subordinated ratings for Lloyds Bank plc by one notch based on their Loss Given Failure methodology. Moody’s also revised the outlook on Lloyds Bank plc's senior unsecured rating to negative following their decision to downgrade the outlook of the UK sovereign to negative. The Group’s strong management, franchise and financial performance along with robust capital and funding position are reflected in the Group’s strong ratings.

66

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Lloyds Bank Group funding requirements and sources
At 31 Dec
2022
£bn
At 31 Dec
2021
£bn
Lloyds Bank Group funding position
Cash and balances at central banks72.0 54.3 
Loans and advances to banks8.4 4.5 
Loans and advances to customers435.6 430.8 
Reverse repurchase agreements – non-trading39.3 49.7 
Debt securities at amortised cost7.3 4.6 
Financial assets at fair value through other comprehensive income22.8 27.8 
Other assets1
31.5 31.1 
Total Lloyds Bank Group assets616.9 602.8 
Less other liabilities1,2
(11.7)(16.5)
Funding requirements605.2 586.3 
Wholesale funding2,3
69.0 64.9 
Customer deposits446.2 449.4 
Repurchase agreements – non-trading18.6 0.1 
Term Funding Scheme with additional incentives for SMEs (TFSME)30.0 30.0 
Deposits from fellow Lloyds Banking Group undertakings2.3 1.1 
Total equity39.1 40.8 
Funding sources605.2 586.3 
1    Other assets and other liabilities primarily include the fair value of derivative assets and liabilities.
2    Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
3    The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).
Reconciliation of Lloyds Bank Group funding to the balance sheet (audited)
Included
in funding
analysis
£bn
Cash collateral received1
£bn
Fair value
and other
accounting methods2
£bn
Balance
sheet
£bn
At 31 December 2022
Deposits from banks4.0 0.7  4.7 
Debt securities in issue3
56.8  (7.7)49.1 
Subordinated liabilities8.2  (1.6)6.6 
Total wholesale funding69.0 0.7 
Customer deposits446.2   446.2 
Total515.2 0.7 
At 31 December 2021
Deposits from banks1.9 1.4 0.1 3.4 
Debt securities in issue3
54.1 – (5.4)48.7 
Subordinated liabilities8.9 – (0.2)8.7 
Total wholesale funding64.9 1.4 
Customer deposits449.4 – – 449.4 
Total514.3 1.4 
1Repurchase agreements, previously reported within deposits from banks and customer deposits, are excluded; comparatives have been restated.
2Includes the unamortised HBOS acquisition adjustments on subordinated liabilities, the fair value movements on liabilities held at fair value through profit or loss, and hedge accounting adjustments that impact the accounting carrying value of the liabilities.
3Debt securities in issue included in funding analysis include significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.

67

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Analysis of 2022 total wholesale funding by residual maturity
Up to 1
month
£bn
1–3
months
£bn
3–6
months
£bn
6–9
months
£bn
9–12
months
£bn
1–2
years
£bn
2–5
years
£bn
Over
five years
£bn
Total
at 31 Dec
2022
£bn
Total
at 31 Dec
2021
£bn
Deposits from banks3.8  0.1 0.1     4.0 1.9 
Debt securities in issue:
Certificates of deposit0.4 1.1 0.1      1.6 0.3 
Commercial paper2.6 4.9 1.5      9.0 3.6 
Medium-term notes0.3 0.5 1.0 2.2 0.3 7.6 7.8 9.4 29.1 29.4 
Covered bonds0.9 1.7 0.9   2.8 5.7 2.2 14.2 17.0 
Securitisation1
 0.2 0.3   0.1 1.3 1.0 2.9 3.8 
4.2 8.4 3.8 2.2 0.3 10.5 14.8 12.6 56.8 54.1 
Subordinated liabilities  0.2    3.0 5.0 8.2 8.9 
Total wholesale funding2
8.0 8.4 4.1 2.3 0.3 10.5 17.8 17.6 69.0 64.9 
1Securitisation includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
2The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).

Total wholesale funding by currency (audited)
Sterling
£bn
1
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 202217.0 28.0 18.1 5.9 69.0 
At 31 December 202118.4 23.6 17.0 5.9 64.9 
1Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
Analysis of 2022 term issuance (audited)
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
Securitisation1
0.2    0.2 
Covered bonds1.0    1.0 
Senior unsecured notes 1.8 0.9 1.1 3.8 
Subordinated liabilities 0.8   0.8 
Total issuance1.2 2.6 0.9 1.1 5.8 
1Includes significant risk transfer securitisations.

68

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LIQUIDITY PORTFOLIO
At 31 December 2022, the Group had £120.8 billion of highly liquid unencumbered LCR eligible assets, based on a monthly rolling average over the previous 12 months post any liquidity haircuts (31 December 2021: £114.7 billion), of which £117.0 billion is LCR level 1 eligible (31 December 2021: £113.2 billion) and £3.8 billion is LCR level 2 eligible (31 December 2021: £1.5 billion). These assets are available to meet cash and collateral outflows and regulatory requirements.
LCR eligible assets
Average
20221
£bn
20211
£bn
Cash and central bank reserves66.0 50.3 
High quality government/MDB/agency bonds2
48.9 60.6 
High quality covered bonds2.1 2.3 
Level 1117.0 113.2 
Level 23
3.8 1.5 
Total LCR eligible assets120.8 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
2Designated multilateral development bank (MDB).
3Includes Level 2A and Level 2B.
LCR eligible assets by currency
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 2022
Level 191.4 8.4 17.1 0.1 117.0 
Level 20.9 1.4 0.4 1.1 3.8 
Total1
92.3 9.8 17.5 1.2 120.8 
At 31 December 2021
Level 192.4 7.9 12.9 – 113.2 
Level 20.7 0.4 – 0.4 1.5 
Total1
93.1 8.3 12.9 0.4 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
The Group also has a significant amount of non-LCR eligible liquid assets which are eligible for use in a range of central bank or similar facilities. Future use of such facilities will be based on prudent liquidity management and economic considerations, having regard for external market conditions.
STRESS TESTING RESULTS
Internal liquidity stress testing results at 31 December 2022 (calculated as an average of month end observations over the previous 12 months) showed that the Group had liquidity resources representing 141 per cent of modelled outflows over a three month period from all wholesale funding sources, retail and corporate deposits, off-balance sheet requirements, intraday requirements and rating dependent contracts under the Group’s most severe liquidity stress scenario.
This scenario includes a two notch downgrade of the Group’s current long-term debt rating and accompanying one notch short-term downgrade implemented instantaneously by all major rating agencies.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
MARKET RISK
DEFINITION
Market risk is defined as the risk that the Group'sGroup’s capital or earnings profile is affected by adverse market rates or prices, in particular interest rates, and credit spreads in both the Banking business and the Group’s defined benefit pension schemes.spreads.
MEASUREMENT
Group risk appetite is calibrated primarily to a number of multi-risk Group economic scenarios, and is supplemented with sensitivity-based measures. The scenarios assess the impact of unlikely, but plausible, adverse stresses on income with the worst case for banking activities, defined benefit pensions insurance and trading portfolios reported against independently, and across the Group as a whole.
The Group risk appetite is cascaded first to the Group Asset and Liability Committee (GALCO), chaired by the Chief Financial Officer, where risk appetite is approved and monitored by risk type, and then to the Group Market Risk Committee (GMRC) where risk appetite is sub-allocated by division. These metrics are reviewed regularly by senior management to inform effective decision-making.
MITIGATION
GALCO is responsible for approving and monitoring Group market risks, management techniques, market risk measures, behavioural assumptions, and the market risk policy. Various mitigation activities are assessed and undertaken across the Group to manage portfolios and seek to ensure they remain within approved limits. The mitigation actions will vary dependent on exposure but will, in general, look to reduce risk in a cost effective manner by offsetting balance sheet exposures and externalising to the financial markets dependent on market liquidity. The market risk policy is owned by Group Corporate Treasury (GCT) and refreshed annually. The policy is underpinned by supplementary market risk procedures, which define specific market risk management and oversight requirements.
MONITORING
GALCO and GMRC regularly review high level market risk exposure as part of the wider risk management framework. They also make recommendations to the Board concerning overall market risk appetite and market risk policy. Exposures at lower levels of delegation are monitored at various intervals according to their volatility, from daily in the case of trading portfolios to monthly or quarterly in the case of less volatile portfolios. Levels of exposures compared to approved limits and triggers are monitored by Risk and appropriate escalation procedures are in place.
How market risks arise and are managed across the Group’s activities is considered in more detail below.
BANKING ACTIVITIES
ExposuresEXPOSURES
The Group’s banking activities expose it to the risk of adverse movements in market rates or prices, predominantly interest rates, credit spreads, exchange rates and equity prices. The volatility of market rates or prices can be affected by both the transparency of prices and the amount of liquidity in the market for the relevant asset, liability or instrument.
Interest rate riskINTEREST RATE RISK
Yield curve risk in the Group’s divisional portfolios, and in the Group’s capital and funding activities, arises from the different repricing characteristics of the Group’s non-trading assets, liabilities and off-balance sheet positions.
Basis risk arises from the potential changes in spreads between indices, for example where the Bankbank lends with reference to a central bank rate but funds with reference to a market rate, e.g. SONIA, and the spread between these two rates widens or tightens.
Optionality risk arises predominantly from embedded optionality within assets, liabilities or off-balance sheet items where either the Group or the customer can affect the size or timing of cash flows. One example of this is mortgage prepayment risk where the customer owns an option allowing them to prepay when it is economical to do so. This can result in customer balances amortising more quickly or slowly than anticipated due to customers’ response to changes in economic conditions.
Foreign exchange riskFOREIGN EXCHANGE RISK
Economic foreign exchange exposure arises from the Group’s investment in its overseas operations (net investment exposures are disclosed in note 44 on page F-10596). In addition, the Group incurs foreign exchange risk through non-functional currency flows from services provided by customer-facing divisions, the Group’s debt and capital management programmes and is exposed to volatility in its CET1 ratio, due to the impact of changes in foreign exchange rates on the retranslation of non-Sterling-denominated risk-weighted assets.
Equity riskEQUITY RISK
Equity risk arises primarily from exposure to the Lloyds Banking Group share price through deferred shares and deferred options granted to employees as part of their benefits package.
Credit spread riskCREDIT SPREAD RISK
Credit spread risk arises largely from: (i) the liquid asset portfolio held in the management of Group liquidity, comprising of government, supranational and other eligible assets; (ii) the Credit Valuation Adjustment (CVA) and Debit Valuation Adjustment (DVA) sensitivity to credit spreads; (iii) a number of the Group’s structured medium-term notes where the Group has elected to fair value the notes through the profit and loss account; and (iv) banking book assets in Commercial Banking held at fair value under IFRS 9.
MeasurementMEASUREMENT
Interest rate risk exposure is monitored monthly using, primarily:
Market value sensitivity: this methodology considers all repricing mismatches (behaviourally adjusted where appropriate) in the current balance sheet and calculates the change in market value that would result from an instantaneous 25, 100 and 200 basis points parallel rise or fall in the yield curve. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). The market value sensitivities are calculated on a static balance sheet using principal cash flows excluding interest, commercial margins and other spread components and are therefore discounted at the risk-free rate.
Interest income sensitivity: this measures the impact on future net interest income arising from various economic scenarios. These include instantaneous 25, 100 and 200 basis point parallel shifts in all yield curves and the Group economic scenarios. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). These scenarios are reviewed every year and are designed to replicate severe but plausible economic events, capturing risks that would not be evident through the use of parallel shocks alone such as basis risk and steepening or flattening of the yield curve.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Additional negative rate scenarios are also used, where floors are removed, to ensure that this risk is monitored; however, these are not measured against the limit framework for the purposes of risk appetite.
Unlike the market value sensitivities, the interest income sensitivities incorporate additional behavioural assumptions as to how and when individual products would reprice in response to changing rates.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Reported sensitivities are not necessarily predictive of future performance as they do not capture additional management actions that would likely be taken in response to an immediate, large, movement in interest rates. These actions could reduce the net interest income sensitivity, help mitigate any adverse impacts or they may result in changes to total income that are not captured in the net interest income.
Structural hedge: the structural hedging programme managing interest rate risk in the banking book relies on assumptions made around customer behaviour. A number of metrics are in place to monitor the risks within the portfolio.
The Group has an integrated Asset and Liability Management (ALM) system which supports non-traded asset and liability management of the Group. This provides a single consolidated tool to measure and manage interest rate repricing profiles (including behavioural assumptions), perform stress testing and produce forecast outputs. The Group is aware that any assumptions-based model is open to challenge. A full behavioural review is performed annually, or in response to changing market conditions, to ensure the assumptions remain appropriate and the model itself is subject to annual re-validation, as required under Lloyds Banking Group's model governance policy. The key behavioural assumptions are:
Embedded optionality within products
The duration of balances that are contractually repayable on demand, such as current accounts and overdrafts, together with net free reserves of the Group
The re-pricing behaviour of managed rate liabilities, such as variable rate savings
The table below shows, split by material currency, the Group’s market value sensitivities to an instantaneous parallel up and down 25 and 100 basis points change to all interest rates.
Lloyds Bank Group Banking activities: market value sensitivity (audited)
20212020
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Sterling26.1 (27.6)98.4 (129.8)66.3 7.3 265.3 10.4 
US Dollar(0.3)0.9 (1.1)4.0 (2.2)3.7 (8.6)7.9 
Euro(5.1)(2.9)(19.3)(11.5)(6.3)(5.0)(24.1)(9.0)
Other(0.2)0.3 (1.0)0.8 — — (0.2)— 
Total20.5 (29.3)77.0 (136.5)57.8 6.0 232.4 9.3 
Lloyds Bank Group Banking activities: market value sensitivity (audited)
20222021
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Sterling0.4 (1.1)(2.2)(9.1)26.1 (27.6)98.4 (129.8)
US Dollar(0.1)0.2 (0.3)0.9 (0.3)0.9 (1.1)4.0 
Euro(2.0) (7.6)0.1 (5.1)(2.9)(19.3)(11.5)
Other  (0.1)0.1 (0.2)0.3 (1.0)0.8 
Total(1.7)(0.9)(10.2)(8.0)20.5 (29.3)77.0 (136.5)
This is a risk-based disclosure and the amounts shown would be amortised in the income statement over the duration of the portfolio.
The market value sensitivity to a downan up 100 basis points shock has increaseddecreased due to rates being higher than at year end 2020 leading2021, which directly impacts expected mortgage prepayments, aligning more closely to a larger downshock being applied before hitting the modelled interest rate floor. The sensitivity to an up 100 basis points shock has decreased as a result ofour hedging activity and changes to mortgage prepayment assumptions.strategy.
The table below shows supplementary value sensitivity to a steepening and flattening (c.100 basis points around the three-year point) in the yield curve. This ensures there are no unintended consequences to managing risk to parallel shifts in rates.
Lloyds Bank Group Banking activities: market value sensitivity to a steepening and flattening of the yield curve (audited)
20212020
Steepener
£m
Flattener
£m
Steepener
£m
Flattener
£m
Sterling85.8 (114.4)(53.2)14.3 
US Dollar(7.0)8.2 (6.4)7.5 
Euro(13.8)(6.9)(16.4)(3.9)
Other0.2 (0.2)(0.1)0.5 
Total65.2 (113.3)(76.1)18.4 
Lloyds Bank Group Banking activities: market value sensitivity to a steepening and flattening of the yield curve (audited)
20222021
Steepener
£m
Flattener
£m
Steepener
£m
Flattener
£m
Sterling67.8 (78.2)85.8 (114.4)
US Dollar(7.6)7.8 (7.0)8.2 
Euro(7.7)2.9 (13.8)(6.9)
Other0.1 (0.1)0.2 (0.2)
Total52.6 (67.6)65.2 (113.3)
The table below shows the banking book one year net interest income sensitivity to an instantaneous parallel up and down 25 basis points change to all interest rates.
Lloyds Bank Group Banking activities: net interest income sensitivity (audited)
20212020
Up
25bps
£m
Down
25bps
£m
Up
25bps
£m
Down
25bps
£m
Client facing activity and associated hedges174.9 (406.7)254.6 (142.5)

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The table below shows supplementary income sensitivity on a one to three-yearthree year forward-looking basis to an instantaneous parallel up 25, down 25 and up 50 basis points change to all interest rates.
Lloyds Bank Group Banking activities: three year net interest income sensitivity (audited)
2021
Up 25bpsDown 25bpsUp 50bps
Year 1Year 2Year 3Year 1Year 2Year 3Year 1Year 2Year 3
£m£m£m£m£m£m£m£m£m
Client-facing activity and associated hedges174.9 269.8 397.3 (406.7)(512.0)(639.0)348.7 526.9 782.1 
Lloyds Bank Group Banking activities: three year net interest income sensitivity (audited)
Down 25bpsUp 25bpsUp 50bps
Client-facing activity and associated hedgesYear 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
2022(173.8)(252.7)(360.5)142.9 252.1 361.3 286.5 505.0 723.7 
2021(406.7)(512.0)(639.0)174.9 269.8 397.3 348.7 526.9 782.1 
Year 1 net interest income sensitivity, to updown 25 basis points, has decreased year-on-year mostly due to the additional structural hedging that has been transactedreduced modelled margin compression following a significant increase in 2021interest rates in addition to the use of simpler illustrative pass through assumptions.2022. The increasedecrease in risk sensitivity year-on-year to down 25 basis points,in the upwards rate shock, is driven by greater modelled margin compression risk following the rise in interest rates in December 2021. This results in the full 25 basis points downshock being applied at December 2021 whereas a 10 basis points shock was applied at December 2020 due to the Group’s assumption, at the time, for modelling Sterling interest rates with a floor of zero per cent (product-specific floors apply).structural hedge activity.
The three year net interest income sensitivity to a down 25 basis points shock is driven predominantly by margin compression on Retail and Commercial Bank savings products as well as structural hedge maturities to be reinvested in years two and three. The sensitivity to an up 25 basis points and 50 basis points shock is largely due to reinvestment of structural hedge maturities.maturities in years two and three.
The sensitivities are illustrative and do not reflect new business margin implications and/or pricing actions, other than as outlined.
The following assumptions have been applied:
Instantaneous parallel shift in interest rate curve, including bank base rate
Balance sheet remains constant
Illustrative 50 per cent deposit pass-through
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Basis risk, foreign exchange, equity and credit spread risks are measured primarily through scenario analysis by assessing the impact on profit before tax over a 12-month horizon arising from a change in market rates, and reported within the Board risk appetite on a monthly basis. Supplementary measures such as sensitivity and exposure limits are applied where they provide greater insight into risk positions. Frequency of reporting supplementary measures varies from daily to quarterly appropriate to each risk type.
MitigationMITIGATION
The Group’s policy is to optimise reward while managing its market risk exposures within the risk appetite defined by the Board. Lloyds Banking Group's market risk policy and procedures outlines the hedging process, and the centralisation of risk from divisions into Group Corporate Treasury (GCT), e.g. via the transfer pricing framework. GCT is responsible for managing the centralised risk and does this through natural offsets of matching assets and liabilities, and appropriate hedging activity of the residual exposures, subject to the authorisation and mandate of GALCO within the Board risk appetite. The hedges are externalised to the market by derivative desks within GCT and the Commercial Bank. The Group mitigates income statement volatility through hedge accounting. This reduces the accounting volatility arising from the Group’s economic hedging activities and any hedge accounting ineffectiveness is continuously monitored.
The largest residual risk exposure arises from balances that are deemed to be insensitive to changes in market rates (including current accounts, a portion of variable rate deposits and investable equity), and is managed through the Group’s structural hedge. Consistent with the Group’s strategy to deliver stable returns, GALCO seeks to minimise large reinvestment risk, and to smooth earnings over a range of investment tenors. The structural hedge consists of longer-term fixed rate assets or interest rate swaps and the amount and duration of the hedging activity is reviewed regularly by GALCO.
While the BankGroup faces margin compression in low rate environments, its exposure to pipeline and prepayment risk are not considered material and are hedged in line with expected customer behaviour. These are appropriately monitored and controlled through divisional Asset and Liability Committees (ALCOs).
Net investment foreign exchange exposures are managed centrally by GCT, by hedging non-Sterling asset values with currency borrowing. Economic foreign exchange exposures arising from non-functional currency flows are identified by divisions and transferred and managed centrally. The Group also has a policy of forward hedging its forecasted currency profit and loss to year end. The Group makes use of both accounting and economic foreign exchange exposures, as an offset against the impact of changes in foreign exchange rates on the value of non-Sterling-denominated risk-weighted assets. This involves the holding of a structurally open currency position; sensitivity is minimised where, for a given currency, the ratio of the structural open position to risk-weighted assets equals the CET1 ratio. Continually evaluating this structural open currency position against evolving non-Sterling-denominated risk-weighted assets mitigates volatility in the Group’s CET1 ratio.
MonitoringMONITORING
The appropriate limits and triggers are monitored by senior executive committees within the Banking divisions. Banking assets, liabilities and associated hedging are actively monitored and if necessary rebalanced to be within agreed tolerances.
DEFINED BENEFIT PENSION SCHEMESCommercial Banking
Exposures£15 billion sustainable finance for corporate and institutional customers1 by 2024
£7.9 billion achieved in sustainable finance for corporate and institutional customers in 2022
Motor
£8 billion financing for EV and plug-in hybrid electric vehicles by 20242
£2.1 billion achieved in financing for EV and plug-in hybrid electric vehicles in 2022
Green mortgage lending
£10 billion green mortgage lending by 20243
£3.5 billion achieved in green mortgages lending in 20224
1Corporate and institutional customers (customers with a turnover >£100m). Includes clean growth finance initiative, Commercial Real Estate green lending, renewable energy financing, sustainability linked loans and green and social bond facilitation.
2Includes new lending advances for Black Horse and operating leases for Lex Autolease (gross); includes cars and vans
3New mortgage lending on new and existing residential property that meets an Energy Performance Certificate (EPC) rating of B or higher.
4Covers the period from January 2022 to September 2022.

Our own operation progress
Reducing the environmental impact of our own operations is a key part of our sustainability strategy. We’re working towards an ambitious set of commitments to change the way we operate as a business and help to accelerate our plans to tackle climate change. In 2021 we launched an ambition to achieve net zero carbon emissions across Scope 1 and 2 by 2030, while at the same we launched targets to halve our energy consumption and maintain travel-related carbon emissions from business travel and commuting below 50% of a pre-COVID-19 baseline.
We have also maintained our legacy water and waste reduction commitments.
We’re making strong progress against our other targets, despite an increase in commuting and business travel related carbon emissions driven by higher office utilisation compared to the previous year.
We have also exceeded our water reduction target for the second consecutive year, and we will be reviewing our water efficiency pledge in 2023.
lbk-20221231_g2.jpg
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Our supply chain ambition
Launched in October 2022, we have committed to reduce our supply chain emissions by at least 50% by 2030 on the path to net zero by 20501. The initial focus has been on engaging 123 suppliers which we estimate contribute over 80 per cent2 of our supply chain carbon emissions.
1    From a 2021/2022 baseline.
2    Based on calculated emissions from addressable spend with our suppliers in the periods October 2019 to September 2020 and October 2020 to September 2021.
Scope 3 Supply chain carbon emissions (tonnes CO2e)
Scope 3 emissions by GHG protocol categoryBaseline 2021/2022
Category 1: Purchased good and services612,806 
Category 2: Capital goods71,535 
Category 4: Upstream transportation and distribution63,068 
Total747,409 
Offsetting approach to meet targets and ambitions
Net zero strategies should prioritise carbon reduction in line with science, ahead of considering the use of carbon credits to remove any residual emissions. Where carbon credits are necessary, they can be an important tool in combating climate change if used responsibly. Where carbon credits are used, they can be an important tool in combating climate change if used responsibly.
Our Financed Emissions
The table shows the Group’s estimated absolute financed emissions and the physical emissions intensity for baseline years (2018 for Banking Emissions) along with 2020 emissions data.
Our Scope 3 financed emissions are calculated from the Scope 1 and 2 emissions generated from our investments or lending. Scope 3 (value chain) emissions are also calculated and reported separately for certain sectors, aligning to the PCAF standard phased approach. We continue to refine our estimates of financed emissions as we enhance our understanding, calculation methodologies and data.
lbk-20221231_g3.jpg
1    Oil and gas Scope 3 estimates reflect the scope of the oil and gas sector target, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
2    Oil and gas economic emission intensity is Scope 1 and 2 only. Including Scope 3 Oil and Gas economic emission intensity is 4.4 MtCO2e/£bn in 2019 and 5.6 MtCO2e/£bn in 2020.
3    The baseline and subsequent years have been restated. Financed emissions are shown including grid decarbonisation and including unregulated emissions (appliances and cooking). The values for Retail Homes financed emission including grid decarbonisation and excluding unregulated emissions are 2018 5.5 MtCO2/yr (full emissions of 10.8 MtCO2/yr), 2019 5.1 MtCO2/yr (full emissions 10.1 MtCO2/yr) and 2020 4.93MtCO2/yr (full emissions of 9.7 MtCO2/yr).
4    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
5    The baseline and subsequent years are restated to reflect an increase in scope to include HGVs. This has resulted in a 0.4 MtCO2e increase in baseline 2018 reported emissions compared to figures previously published. Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets in-scope.

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Methodology and Approach
Measurement basis for metrics and targets
We have estimated our financed emissions producing two separate baselines to align to the individual ambitions to reduce our financed emissions as outlined in the Strategy section. The first baseline is for our banking operations, which covers Lloyds Banking Group, excluding Scottish Widows (the Bank). The second is for our Scottish Widows activity which is reported separately.
In measuring financed emissions, the Group has continued to apply the emerging industry-led standard developed by Partnership for Carbon Accounting Financials standard (PCAF) in measuring and disclosing our greenhouse gas (GHG) emissions financed by loans and investments. PCAF is now recognised as the most widely adopted global standard for measuring and accounting for Scope 3 emissions by the financial sector, referred to here and across industry as ‘financed emissions’. Where possible, we have adopted the guidance afforded by the PCAF standard across all material asset classes where published methodologies have been made available.
What emissions are covered?
Our baseline represents Scope 3 financed emissions which is calculated from the Scope 1 and 2 emissions generated from our investments or lending.
Scope 3 (value chain) emissions from our investments or lending are also calculated and reported separately for certain sectors, aligning to the PCAF standard phased approach. Scope 3 includes all other indirect GHG emissions of the reporting company not included in Scope 2, and can be broken down into upstream emissions that occur in the supply chain (for example, from production or extraction of purchased materials) and downstream emissions that occur as a consequence of using the organisation’s products or services. The comparability, coverage, transparency and reliability of Scope 3 data still varies greatly by sector and data source.
Attribution
Aligning to the PCAF standard, we have adopted an attribution factor at a single client or asset class level to measure our share of financed emissions. Where necessary, hierarchies of best-available data and approximations have been used to resolve certain data gaps. We have incorporated additional detail and explanation on the variations to our approach within the individual business sections.
Data quality score
Where sourcing of emission data by client or by asset type was challenging, adaptations to our approach reflected the hierarchy of options outlined in the PCAF data scoring framework. We used a range of internal and external data sources to determine the Scope 1 and Scope 2 emissions for each asset class and calculated our average data quality scores across all business lines and sectors, using the classification found in PCAF guidance.
Evolution of approach
Throughout 2022, we have continued to mature and refine our measurement of financed emissions across the Group. Progress has been made to extend the scope of our emissions baseline, refine our methodologies and improve data quality, recognising there is still more to do. This includes working in partnership with government, industry and policymakers to improve our approach and calculation estimates.
Further, we have continued to enhance our emissions calculation process, governance and controls via a Group-wide financed emissions framework which follows the Group’s three lines of defence model.
KPMG are engaged on a pre-assurance review of the Group’s financed emissions metrics to support the ability to receive limited assurance on these calculations for 2023 year-end reporting, in line with our NZBA commitments.
We are also assessing the way we may get external verification of the science-aligned approach of our sector targets in the future.

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Methodology for supply chain
We align our Scope 3 supply chain GHG emissions to the GHG Protocol’s Corporate Value Chain (Scope 3) Accounting and Reporting Standard. The following categories are included in our Scope 3 supply chain emissions:
Category 1:
Purchased goods and services – all upstream emissions from the production of goods and services purchased or acquired by Group not otherwise included in Categories 2 and 4. This includes goods and services relating to IT, cyber, operations, management consultancy, legal, HR, marketing and communications.
Category 2:
Capital goods – all upstream emissions from the production of capital goods purchased or acquired by Group. This includes IT hardware and relevant property related goods (e.g. fixtures and fittings).
Category 4:
Upstream transportation and distribution – emissions from transportation and distribution of products purchased, between Group’s tier 1 suppliers and its own operations in vehicles not owned or operated by Group, and emissions from third-party transportation and distribution services purchased by Group. This includes mail and logistics.
Supply chain emissions follows a spend-based methodology on spend with approximately 2,600 third parties. This is based on an extract of Accounts Payable data from the Group’s SAP Enterprise Resource Planning Central Component (ECC) system. The Accounts Payable data is a subset of the Group’s General Ledger (GL) used to produce the Group’s Annual Report & Accounts.
Based on the GHG Protocol guidance, the following are examples of spend, which the Group have deemed out of scope of categories 1, 2 and 4:
Intermediaries & broker fees
Leased assets
Sponsorship & community spend
Travel spend
Taxes and Regulatory fees
Calculation basis
Following categorisation of the Group’s Scope 3 third-party spend into the relevant GHG category, one of two approaches are used to calculate the emissions.
Approach 1:Where third-party Scope 1, 2 and 3 emissions and overall revenue data is reported in CDP or provided via CDP Supply Chain for the Group’s top suppliers, this data is used to calculate the emissions. Alternatively, where a supplied can allocate emissions to the goods and services provided to Group via the CDP Supply Chain Module, these allocated emissions are used.
Approach 2:Where CDP data is not available, CEDA industry factors are applied to calculate emissions for each spend category. CEDA (Comprehensive Environmental Data Archive) is an Environmentally Extended Input-Output database which provides emission factors linking spend on goods/services to emissions.
For each good/service that a third party provides, this is matched against an equivalent CEDA category. Each CEDA category has an associated emissions factor based on spend (kgCO2e/£). The associated emissions factor is multiplied by the third party spend to give emissions for that third party’s activity.
An integral part of our overall calculation and reporting process is a defined Control Framework to ensure associated risks are monitored and controlled. Our reporting process; includes a continuous review of our data collection practices, we aim to improve our data collection through primary and verified sources. We have defined a process for evaluating the requirement to recalculate and restate our Scope 3 supply chain emissions data. The materiality threshold to trigger any restatement process is set at 5 per cent.
Baseline
Our baseline year is the reporting period 1 October 2021 to 30 September 2022.
Methodology for own operations
The Group follows the principles of the Greenhouse Gas (GHG) Protocol Corporate Accounting and Reporting Standard to calculate Scope 1, 2 and 3 emissions from our worldwide operations. The reporting period is 1 October 2021 to 30 September 2022, and data from 2018/2019, 2019/20 and 2020/21 are reinstated to improve the accuracy of reporting, using actual data to replace estimates, historical emissions associated with Embark Group’s properties, and improved escaped refrigerant related emissions.
Emissions are reported based on the operational control approach. Reported Scope 1 emissions are those generated from gas and oil used in buildings, emissions from fuels used in UK company owned vehicles used for business travel and fugitive emissions from the use of air conditioning and chiller/refrigerant plant. Reported Scope 2 emissions are generated from the use of electricity and are calculated using market-based methodologies on this report. Our pledge to reducing travel related carbon emissions includes Scope 3 emissions relate to business travel (category 6) and commuting (category 7) undertaken by colleagues.
We also report additional categories such as emissions from colleagues working from home (category 7), operational waste (category 5) and the extraction and distribution of each of our energy sources – electricity, gas and oil (category 3).

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Our climate risk and opportunities
We recognise the importance of embedding climate-related risks and opportunities into our Group-wide strategy and business operations. Our ambitions cannot be achieved without significant government and regulatory intervention enabling an effective economic infrastructure and we will engage with government and market stakeholders to help ensure that infrastructure is developed.
The scale of the potential impact of climate-related risks and opportunities, and the timing over which these will manifest, will vary significantly across our business operations. The variability of impacts and the time horizons will be dependent on several different factors, only some of which are in the control of our organisation. Climate risks and opportunities arise through two channels:
Physical
Changes in climate or weather patterns which are acute (event driven such as floods or storms), or chronic (longer-term shifts such as rising sea levels or droughts).
Transition
Changes associated with the move towards a low carbon economy, including changes to policy, legislation and regulation, technology and market; or legal risks from failing to manage the transition.
Given the nature of climate change, the time horizons over which climate risks and opportunities will present themselves may be a significantly longer time than we have previously experienced.
The time horizon over which the Group categorises short, medium and long-term risks is as follows:
Short term: 0-1 years
Medium term: 1-5 years
Long term: 5 years +
Evaluating the resilience of our strategy
Physical and transition risk from climate change can expose the Group to economic loss. The Group’s lending portfolio means we have relatively low concentration to sectors exposed to increased climate risk.
Industry exposure to climate risk
The chart below provides an overview of the susceptibility of high-risk sectors to climate risk, specifically in the Network for Greening the Financial System (NGFS) Net Zero 2050 scenario. This scenario reflects very ambitious climate policies and therefore explores a considerable degree of transition risk.
We have created this analysis using data from a large pool of listed companies, provided by Planetrics, a McKinsey & Company solution1. Therefore, this reflects a global view of each sector rather than being specific to the Group’s portfolio. The estimated financial impacts from physical and transition risk are modelled for each entity. The relative difference between this climate estimate and a baseline2 provides an indicative foresight view of discounted cashflow, and hence Net Present Value (NPV) of the entity from 2022 to 2050. These entity-level NPV differences are aggregated to provide a view aligned to our lending sectors with increased climate risk. Counterparty-level transition plan effects have not been included.
The chart illustrates that the majority of firms in the coal mining sector would be severely impacted, with even the best performing quartile experiencing a c.80 per cent reduction in NPV by 2050. Conversely, there are a wide range of outcomes for the Power sector. Although the median impact to NPV by 2050 is a c.15 per cent reduction, several counterparties are projected to grow since renewables are already a large proportion of their production mix and therefore would not attract increased costs due to carbon taxes in this scenario.
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1    This chart represents the Group’s own selection of applicable scenarios and/or and its own portfolio data. The Group is solely responsible for, and this chart represents, such scenario selection, all assumptions underlying such selection, and all resulting findings, and conclusions and decisions. McKinsey & Company is not an investment adviser and has not provided any investment advice.
2    The baseline uses the NGFS current policies scenario and current climate (today’s temperature and physical risks). Baseline company financials are scaled based on a company specific growth rate.
3    This is the estimated incremental impact on NPV for key sectors versus baseline, as described above.

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Understanding our lending exposure to climate risk
To help understand our role in supporting the UK transition, we have refined the analysis of our exposure to sectors of the economy with increased climate risk where we have lending to customers that may likely contribute a higher share of the Group’s financed emissions. Not all customers in these sectors have high emissions or are exposed to significant transition risks. Our analysis represents a total view of exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy.
A summary is included in the table below of our lending by sector.
We have proportionally lower exposure to the sectors that are forecast to experience the most significant negative impacts on company values and have set seven specific targets for some of the highest emitting sectors to ensure we are driving action to help reduce emissions.
We continue to enhance and refine this work at both counterparty and sector level, considering both risks and opportunities as we look to support our customers’ responses to climate change.
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4    Our analysis represents a total view of drawn exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy
5    Real estate includes social housing
6     Construction includes housebuilders, construction materials, chemicals and steel manufacturers


How we are tackling transition
In line with our strategy, we will actively manage our climate risks focused on those sectors that are most material for the Group and present the most risk. We reserve the right to exit relationships where we don’t see the level of commitment or progress we believe is necessary to keep key climate ambitions within reach. A summary of our bank transition approach is found below.
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How climate is factored into our financial planning process
Climate considerations form part of our planning and forecasting activities. We consider climate effects in our base case economic scenarios and forecast financed emissions alongside climate risks and opportunities within the Group’s four-year financial plan, primarily conducted across three key areas.
1.Forecasting our bank financed emissions to 2030 for four of our high-carbon-intensive sectors
2.Gathering supporting qualitative assessment of the risks and opportunities present for certain material sectors
3.Building out the Group’s investment planning capabilities to progress our climate ambitions and targets; reducing the emissions from our suppliers and supporting our own operation's net zero ambition
Our financial planning process acknowledges the dependencies on both external factors such as policies, technology developments and customer behaviour. We continue to monitor the impact of these external factors on our Group ambitions and targets alongside working in partnership with our customers and other stakeholders to achieve our common goal of achieving net zero by 2050.
Financial statement preparation includes the consideration of the impact of climate change on the Group’s financial statements. While the effects of climate change represent a source of uncertainty, the Group does not consider there to be a material impact on its judgements and estimates from the physical, transition and climate-related risks in the short term. There is no material impact assessed on the Group's financial position of performance as at 31 December 2022.
An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the NGFS. This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
There is no material impact assessed on the Group’s financial position or performance as at 31 December 2022.
In 2023, we plan to further enhance our sustainability planning capability to support development of transition plans for some of our hardest to abate sectors. We are continuing to increase the scope of our emissions forecasting to cover more of our balance sheet, leveraging our forecasting process and capabilities to track progress against our published sector targets.
Identification and assessment of climate risks
The ability to identify, measure and manage the risks associated with climate change is integral to embedding consideration of these risks within our Enterprise Risk Management Framework (ERMF).
As our understanding of the impacts of climate risks has evolved, we have adopted a ‘Double Materiality’ approach. This is the concept that risk can materialise as: a) the impacts of climate change or the transition to net zero on the Group and our associated activities (inbound risk), or b) an adverse direct impact on people and the environment as a result the Group or its practices (outbound risk), or c) both. This approach allows us to assess not only the impacts of risks to us as a Group, but also the impact of our balance sheet on society and the planet.
Risk identification
We look to ensure risks are proactively identified across the Group, reflecting a number of potential internal and external sources, including environmental factors, such as climate change. As we develop our understanding of climate risk, we initially created a central view of the main inbound and outbound risks impacting the Group. This was informed by previous qualitative and quantitative analysis of climate-related impacts, including workshop discussions and outputs from the Climate Biennial Exploratory Scenario, however, we expect this will continue to evolve.
This overview supported further discussions across the Group on the key climate risks we are faced with, to integrate consideration of climate-related impacts into our respective risk profiles. Identification of climate risk is supported by horizon scanning of climate-related developments across the Group. This is particularly important given the uncertain and long-term nature of the risks from climate change, as well as the increasing focus in this area. Regular monitoring of climate-related regulatory and legal developments is also in place ensuring suitable consideration and appropriate action is taken. We also participate in several climate change initiatives, which provide insight across the industry and support monitoring emerging trends and developments and ensure these are appropriately reflected in our strategy. Consideration of climate risks within our financial planning process is also in place to support identification of climate risk, considering the potential impacts for the Group across key areas of the business.
Risk assessment
Engagement across the Group has led to Business Unit assessments of our key climate risks, ensuring a proportionate approach to focus on the most material risks. The impact and likelihood of potential climate risks has been assessed in line with our ERMF to understand the potential effects on the Group’s performance and reputation. We assess a number of factors to determine the materiality of these impacts, including: customers; reputation; regulatory; financial losses; impact on business objectives; and impact on management time, resources and colleagues. These factors are relevant for consideration in assessing climate-related risks given that these risks may potentially impact a number of our traditional risk categories, while also impacting a broad range of stakeholders.
We are continuing to develop our approach to the assessment of climate risks impacting other risks, supported by appropriate tools and methodologies. One example is our qualitative ESG risk assessment for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.

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Key climate risks facing the Group
The following table considers the key inbound and outbound climate risks we face, alongside the drivers of these risks, related time horizons and risk types impacted.
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1    This includes the Group's defined benefit pension scheme assets. Climate change could potentially impact the schemes' financial position due to changes in asset prices, financial market conditions and members' longevity.
Identifying our climate opportunities
As the UK’s largest financial services provider, we have both the opportunity and responsibility to support the UK’s transition towards a greener future through our lending and investments and net zero products and services, in order to support a timely and Just Transition. The timing of opportunities has been considered in relation to the time frames outlined on page 10 whilst we note that timing is partly dependent on factors such as UK government policy and regulation, technology developments, as well as our customers’ response.
The following is an indicative list of the climate-related opportunities that we are looking to incorporate across the Group.
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1Sustainability Linked Loans (SLLs), are available to larger businesses and incentivise the borrower’s achievement of ambitious, pre-determined sustainability-related targets aligned to the Groups’ interpretation and application of the voluntary market standards outlined by the Loan Markets Association Sustainability Linked Loan Principles.
2The Clean Growth Finance Initiative (CGFI) provides discounted financing for business sustainability investment meeting our qualifying green purposes across the themes of reducing emissions, energy efficiency, low carbon transport, reducing waste and increasing recycling, and improving water efficiency. The qualifying criteria are reviewed annually with the support of third-party specialists.
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Importance of nature
Nature underpins our economy, our livelihoods and our wellbeing. However, the ongoing depletion of natural ecosystems and resources without appropriate considerations for the consequences is resulting in unsustainable loss of biodiversity and damage to our natural environment.
We recognise that the climate and nature crises cannot be solved independently. In fact, nature-related activities can enhance our decarbonisation efforts. The Intergovernmental Panel on Climate Change’s (IPCC) special report on limiting global warming below 1.5ºC found that three of the five most effective strategies for reducing emissions are nature-based solutions. Given the interconnectedness between nature and climate, our approach looks to extend our understanding of climate change to incorporate nature-related risks and opportunities. This will help to ensure that we have an approach that considers a holistic environmental sustainability strategy.
As a UK-centric financial institution, we want to play our role in helping restore and protect nature in the UK which is closely aligned to our purpose of Helping Britain Prosper. This is of particular importance as the state of nature in the UK has rapidly declined, with the abundance of UK priority species declining 60 per cent since 1970, placing it in the bottom 10 per cent of countries globally.
Nature loss is a complex topic and there is no universal single ‘metric’ of measurement. Therefore, the first step on our journey is to understand more clearly how the Group’s activities interact with nature. Our work has focused on developing an understanding of how our activities are impacting nature within the UK both in terms of our own operations and through the clients we finance.
Our work to date
In our 2021 ESG Report we disclosed plans to complete an assessment across our bank lending book to identify our key impacts on nature in order to prioritise our efforts. Due to the complexity of understanding and measuring the impact on nature and the current limitations with data availability, we have excluded the impacts felt through supply chain and our investment portfolio, focused initially on assessing our clients’ direct impacts on UK natural ecosystems. Focusing on the UK for this exercise enables us to be targeted with our efforts, whilst aligning with our purpose of Helping Britain Prosper. We have completed our preliminary work to identify the sectors we finance that are directly impacting the UK’s natural ecosystems. For this assessment we drew on insights from the UK’s Natural Capital Accounts, UNEP-FI’s ENCORE tool and other publicly available information.
Our findings led us to initially focus on the bank agriculture sector. This is due to the significant impact the agriculture sector has on the UK, with over 70 per cent of the UK’s land used for agricultural practices2 and as a result of the size of our exposure to this sector. Our aim is to support our clients move to more sustainable practices and we have already started to make some progress in this regard through our work with the Soil Association.
Bank approach to target setting across sectors
In April 2021, the Group became a founding member of Net Zero Banking Alliance (NZBA). As such we seek to understand and target our emissions from our banking activity using a sector-based approach with targets to 2030 for our most carbon intensive sectors. This approach informs and builds on our commitment to reach net zero by 2050 or sooner.
To date we have developed seven sector targets. In setting our targets we have determined the key actions we will take to work towards achieving them based on the levers available today and expected future changes in the market, as determined in our sector transition plans.
Each of the sector targets has some degree of challenge to ensure we remain ambitious. Initial views from the sectors for which we have now set targets suggests we may need to go further in some areas to achieve our overarching 50 per cent emission reduction ambition. We expect our view to evolve as we set additional targets and where a gap remains we will assess whether we will take mitigating steps.
It should also be noted that the baseline, pathways (scenario and momentum) and targets may be subject to change as data availability and granularity improve,scenario pathways are updated, and the broader regulatory and industry environment evolves. We continue to enhance our climate data capabilities to address these challenges by expanding our sources of data and developing partnerships to increase the level of client level data that is available.


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A summary of our sector targets are shown below:
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We have announced sector-specific Financed Emissions targets covering 64% of our Bank 2020 assets in-scope of PCAF, excluding cash which is considered to have zero emissions.
1    Targets cover on-balance sheet assets.
2    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
3    Includes both the regulated emissions that are captured in an EPC and an estimate of other emissions created from unregulated energy use (for example appliances and cooking).
4    Includes UK Retail mortgage lending, including both buy-to-let and owner occupied mortgages.
5    Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets. Excludes assets that do not have a motor, loans for forecourt dealership stock, specialist vehicles and vehicles where mileage is difficult to estimate. Currently does not apply a loan-to-value ratio for emissions.
6    Rounded to nearest gCO2e/km.
7    Includes the emissions from vehicle use, including from electricity used for EVs and PHEVs, in line with recommendations from PCAF.
8    Target includes cars and vans associated with leases from Lex Autolease and leases or financing from Black Horse.
9    Automotive (OEM) stands for Automotive Original Equipment Manufacturers.
10    Target includes Scope 1 and 2 emissions from client operations (manufacturing) and Scope 3 emissions from the use of the sold vehicle by consumers.
11    Includes automotive manufacturers and their finance captives. Corporate Loans: auto manufacturers (OEMs) and motorcycle manufacturers.
12    A 2019 baseline has been selected due to the significant impact due to COVID-19 on both absolute emissions and emissions intensity due to a reduced number of flights and passenger numbers in 2020.
13    Includes corporate loans for airline operators.
14    This target is a commitment to exit all entities that operate thermal coal facilities by 2030 and will currently be tracked through lending exposure to the sector as opposed to annual emissions estimates. This target is only applicable to our corporate and institutional clients (clients with a turnover >£100 million) and excludes any clients within our SME portfolio that would form part of the supply chain to the energy and coal mining entities. The target relating to thermal coal mining excludes commodities trading activities.
15    Thermal coal is coal used by power plants and industrial steam boilers to produce steam, electricity or both. Our approach applies to all customers involved in the following activities: coal mining (including thermal coal exploration, coal mine construction and coal mine operation), energy utilities, coal power generation and provision of services or supply of equipment to coal-fired power stations and/or thermal coal mines.
16    Our target is to reduce the absolute financed emissions from the oil and gas sector by 50 per cent from a 2019 baseline. The 2030 absolute financed emissions value may change if the baseline is updated in future years as better data becomes available.
17    Oil and gas Scope 3 estimates reflect the scope of the oil and gas sector target, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
18    Target includes clients related to the sectors of extraction, transport via pipeline, refining and the commodity trading arms of our supermajor clients. We have excluded support services and other commodity traders from the scope of our metric due to data limitations and lack of alignment towards the scenario pathway selected.
19    Emission calculation includes Scope 1 and 2 emissions attributed to lending to corporate and project generation activity, and Scope 1 emissions attributed to project finance loans to power generation activity. It excludes transmission and distribution financing.
20    Scope 2 is the intensity of electricity used by the corporates in operation activity.
21    Includes corporate loans to corporate power generating utilities and project finance for specific power generating projects.

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Governance
Given the strategic importance of our sustainability ambitions and commitment in managing the impacts arising from climate change, our governance structure provides clear oversight and ownership of the Group’s environmental sustainability strategy and management of climate risk.
Climate-related responsibilities at Board level are in place across the Responsible Business Committee, Audit Committee and Board Risk Committee, with shared membership across these Committees to ensure appropriate coordination and cooperation on climate-related matters.
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The Chair of the RBC, Amanda Mackenzie, is a non-executive director on the Board, The Remuneration Committee and the Nomination and Governance Committee, and ensure sustainability is discussed and considered by the Board. Amanda has extensive experience in ESG matters, including helping to launch the United Nations Sustainable Development Goals.

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Group roles and responsibilities
The Group’s structure provides clear oversight and ownership of our environmental sustainability strategy and management of climate risk across the three lines of defence, with dedicated teams in place focused on these areas. Roles and responsibilities will differ in some areas between divisions and entities, reflecting our Group structure.
Three lines of defenceTeams
1st line
The Group Environmental Sustainability team is responsible for overseeing the Group’s defined benefit pension schemes are exposedapproach to significant risks from their assets and liabilities. The liability discount rate exposes the Groupresponding to interest rate risk and credit spread risk, which are partially offset by fixed interest assets (such as gilts and corporate bonds) and swaps. Equity and alternative asset risk arises from direct asset holdings. Scheme membership exposes the Group to longevity risk. Increases to pensions in deferment and in payment expose the Group to inflation risk.global issues on environmental sustainability.
For further information on defined benefit pension scheme assets and liabilities please refer to note 27 on page F-66.
Measurement
The Group's managementAt a divisional and/or sector level there are sustainability teams supporting the delivery of the schemes’ assets is the responsibility of the Trustees of the schemes whonet zero strategy. They are responsible for developing the Group’s strategic response to climate risk, including setting the investmentbusiness strategy, ambitions and development of sustainable product-level offerings to support the Group’s sustainability strategy.
This includes calculation and forecasting emissions, as well as sector-level target setting and transition plans to support the Group’s environmental commitments and targets.
Group Finance is responsible for incorporating climate into the Group’s planning and external financial reporting.
2nd line
Risk is responsible for overseeing the risks arising from climate change. This includes oversight of our strategy and management of climate risk, ensuring alignment with regulatory expectations.
Some of the key activities across Risk include: ownership of climate-related methodologies and frameworks, including material assumptions to quantify climate risk and generate scenarios and stress testing; integration into risk management processes; and setting the Group’s climate risk appetite.
3rd lineGroup Internal Audit has established a team to focus on sustainability and climate risk. This team, supported by other subject matter experts, provides independent assurance to the Audit Committee and the Board. Group Internal Audit also attends key sustainability and climate risk governance committees and forums.
Risk management
We have made good progress with embedding climate-related risks into our risk management approach and this continues to evolve as we build our understanding and capabilities. We also acknowledge the importance of managing the risks from wider ESG impacts. We have made some steps in this area, however, we will continue to develop our framework to integrate these risks in our key processes.
How we embed climate risk
Climate risk is considered a principal risk within our Enterprise Risk Management Framework (ERMF), reflecting its importance and the focus required. This ensures a consistent approach to embedding the consideration of climate risk in our activities, while also enhancing Board-level insight.
However, the impacts from climate risk are not standalone and largely manifest through the other financial and non-financial risks that we face. Therefore, we have also taken steps to integrate the consideration of climate-related risks throughout our ERMF, ensuring comprehensive consideration across our business activities.
We define climate risk as the risk that the Group experiences losses and/or reputational damage because of climate change, either from the impacts of climate change and the transition to net zero (inbound) or as a result of the Group’s response to tackling climate change (outbound).
Our response to managing climate risk affects many different stakeholder groups, including: our customers; colleagues; suppliers; regulators and policymakers; investors and NGOs; and wider society. Our response will have a long-term bearing on these stakeholders and the Group’s business model.
Managing climate risk
Our Group climate risk policy provides an overarching framework for managing climate risks. The policy is structured around eight principles, supported by clear requirements to help meet our climate change ambitions, the TCFD recommendations and relevant regulatory expectations. Activity in 2022 focused on embedding the policy across the Group, particularly on ensuring that climate risks are appropriately reflected in our risk profiles. This has focused on both the risks across different areas from failing to adequately support the transition to net zero, in line with our strategy, as well as climate-related impacts which will affect the Group through our other principal risks.
One Risk and Control Self-Assessment (RCSA) is the process for managing risk across the Group, enabling the understanding and identification of risk exposures and risks across the business. As part of the wider risk management landscape, inbound and outbound risks, as well as relevant controls, are now included as part of the One RCSA Framework, although this will continue to evolve. This aims to ensure that the risks are managed effectively, and any events are collaboratively resolved by the business.
We have captured the potential effects from failing to sufficiently support the transition to net zero as a standalone climate risk. Our activity across the Group to support the transition is covered throughout this report. However, In most other cases, the impacts from climate risk will flow through other principal risks.
The Group and the wider industry are still developing both the understanding and capabilities for managing climate risk, therefore, our approach will continue to evolve in the coming years. In addition to the risks we are already facing, new risks will continue to emerge as a consequence of the transition to net zero.

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How climate risk is incorporated into the management of other principal risks
Key risk types impactedFurther details for agreeing funding requirements with the Group. The Group will be liable for meeting any funding deficit that may arise.
CapitalAs part of the triennial valuation process,Group’s Internal Capital Adequacy Assessment Process (ICAAP), we assess how climate change impacts the capital risks faced by the bank. This assessment has progressed over recent years and will continue to develop. We participated at the Bank of England’s Climate and Capital Conference in October 2022 and we will continue to monitor developments in this area.
ConductKey climate-related conduct risk considerations are that we have clear processes and controls in place so that we avoid any potential ‘greenwashing’ and ensuring fair customer treatment as part of our role in supporting the transition to net zero. Our activity has included education for Product Owners from climate risk SMEs to help them understand the expectations and group appetite which should be considered as part of the product lifecycle.
Credit
We recognise that climate change is likely to result in new challenges, and changes to the credit risk profile and outlook for our customers, the sectors we operate in and collateral / asset valuations.
Our risk appetite for managing climate risk is outlined in our external sector statements, and forms one of the ways we manage and control climate risk. We have 14 external sector statements that apply to the Group’s activities which reflect the approach we take to the risk assessment of our customers. These sector statements outline what types of activities we will and will not support.
Through 2022 we have made significant progress in embedding ESG risk management into our credit processes. We have identified 3 key areas which have been prioritised for climate/environmental risk integration strategy:
1.ESG credit risk framework and policies
2.Portfolio management
3.Case management
This will strengthen our climate & environmental risk management at a portfolio-level, and for individually managed exposures.
We remain focused on uplifting colleague knowledge on ESG risks and opportunities to ensure it is fully embedded across the organisation. This includes creating a consistent taxonomy and continuing to expand our ESG credit risk team through recruiting specialists, reflecting the importance we place on this topic.
DataGiven the limitations in the data available for measuring climate risk, data risk also remains a significant area of focus. We are continuing to focus on getting the right data in place, while following the Group’s existing standards and frameworks to ensure that suitable data controls are in place.
Funding and liquidityWe consider the impact of climate risk as part of the Group’s Internal Liquidity Adequacy Assessment Process (ILAAP). Our current view is that our internal liquidity stress scenarios are severe enough to cover any potential impacts from climate risk over the relative timeframes involved. Liquidity crises tend to be driven by short and sharp shocks, however, the physical and transition risks of climate change are typically considered to impact over a longer-term, which we expect would provide sufficient time to obtain alternative sources of funding. In our ongoing assessments, we consider that any changes that are expected to the balance sheet as a result of climate change would be assessed through the
established Funding Plan process.
MarketOur market risk management approach includes comprehensive stress testing frameworks, which cover all material risk factors (key ones being interest rate, foreign exchange, credit spread, inflation and equity risk). Initial assessments have concluded that our market risk stress testing frameworks are sufficiently comprehensive and severe to capture climate-related scenario stress events appropriate to the duration of the most material exposures, although further consideration is anticipated, in line with developing industry and Group best practice on scenario analysis.
ModelThe models currently used to assess climate risk remain in their relative infancy while understanding develops across the industry. We are working with third parties to develop the Group’s modelling capabilities, with further activity in 2023 to compare the outputs from model methodologies across the Group to inform our approach going forward. The current position is mitigated through higher reliance on management judgement and our approach follows the appropriate model governance processes, which will agreecontinue as modelling ability improves in future.
Operational resilienceAs part of the Group’s approach to manage its operational resilience, we have embedded climate risk within the strategy as one of the key drivers, considering the impact on and from climate as part of ensuring its operations remain resilient. These climate-related impacts could affect the Group’s operational resilience through the Group’s properties, IT systems, people and third-party suppliers. Our approach primarily focuses on how physical risks could impact the potential transition risks, which may also require further consideration as our approach evolves.
Regulatory complianceConsideration of climate-related regulations and legislation is captured as part of our existing horizon scanning processes to identify any requirements for the Group or our customers. This informs our view of the applicable regulations and legislation, to ensure activity is in place to achieve compliance with appropriate requirements impacting the Group, for example, the Prudential Regulation Authority’s expectations for embedding the financial risks from climate change through its Supervisory Statement 3/19.

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Scenario Analysis
We continue to evolve our climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to our strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data and infrastructure.
Introduction to scenario analysis
Climate scenario analysis is a forward-looking projection of plausible yet severe climate outcomes. It is typically conducted in a number of steps, with the aim of challenging the existing business model and better understanding vulnerabilities in our balance sheet. In broad terms, the approach consists of the following steps:
• Identify physical and transition risk scenarios that we want to explore, relevant to our balance sheet and risks
• Link the impacts of scenarios to financial risks
• Assess asset, counterparty and/or sector sensitivities to those risks
• Extrapolate the impacts of those sensitivities to calculate an aggregate measure of exposure and potential losses
Scenario analysis can be conducted at different levels of granularity to identify impacts on individual exposures or on portfolios. By examining the effects of a wide range of plausible scenarios, scenario analysis can also assist in quantifying tail risks and can clarify the uncertainties inherent in measuring climate-related risks. For this purpose, scenario analysis tends to be longer-term in scope, albeit not exclusively, and used to evaluate potential implications of climate risk drivers on financial exposures.
Current activity
We have established a centre of excellence to bring together the expertise and resources to further develop our scenario analysis capabilities, building on the experience from the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise in 2021 and other internal assessments. This is enabling us to accelerate progress to meet the requirements of internal risk managers, support the evolving needs of our customers, whilst meeting the expectations of external stakeholders.
Climate scenario analysis activity has prioritised areas of material carbon sensitivity. While this analysis is inherently uncertain, these assessments have provided further insights that support existing understanding that physical risks likely manifest over the long term and that short-term transition risks are muted. Nevertheless, regular reassessments will be required to deepen understanding and benefit from improved data sources, methodologies, and updated scenarios. The insights from this scenario analysis activity have been used to support the Group's measurement of Expected Credit Loss (ECL) and ICAAP.
We continue to contribute to collaborative efforts to improve the risk management and measurement of climate risks through scenario analysis. We took an active role in the Bank of England’s 2022 Annual Stress Test Forum, to share better understanding of risk modelling approaches, and co-led the Climate Financial Risk Forum’s (CFRF) Scenario Analysis Working Group, focused on development of an update guide for banks on current practices.
Future plans
As industry understanding builds, we will continue to develop our climate scenario analysis and modelling capabilities. We are exploring a variety of approaches and methodologies and are currently adopting a hybrid approach, using both third-party solutions and developing our own in-house modelling capabilities. We will compare both approaches to understand better how their relative strengths can complement each other. This will inform our strategic approach to climate scenario analysis modelling.
In addition to our current analysis, further investments in data and modelling are already underway to further explore other climate risks, including physical risks for commercial and transition risk for mortgages. To improve modelled outcomes, climate-related data will continue too be enhanced through deeper engagement with our customers and wider sourcing of relevant public and private data sets.

LEGAL ACTIONS AND REGULATORY MATTERS
During the ordinary course of business the Group is subject to threatened or actual legal proceedings and regulatory reviews and investigations both in the UK and overseas. Further discussion on the Group's regulatory and legal provisions is set out in note 29 to the financial statements and on its contingent liabilities relating to other legal actions and regulatory matters is set out in note 39 to the financial statements.

RECENT DEVELOPMENTS
On 21 February 2023, Lloyds Bank Asset Finance Limited, a wholly-owned subsidiary of the Group, acquired 100 per cent of the ordinary share capital of Hamsard 3352 Limited ("Tusker"), which together with its subsidiaries operates a vehicle management and leasing business. The acquisition will enable the Group to expand its salary sacrifice proposition within motor finance.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The results discussed below are not necessarily indicative of Lloyds Bank Group’s results in future periods. The following information contains certain forward looking statements. For a discussion of certain cautionary statements relating to forward looking statements, see Forward looking statements.
The following discussion is based on and should be read in conjunction with the consolidated financial statements and the related notes thereto included elsewhere in this annual report. For a discussion of the accounting policies used in the preparation of the consolidated financial statements, see Accounting policies in note 2 to the financial statements.


TABLE OF CONTENTS
Loan portfolio
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
Critical accounting judgements and key sources of estimation uncertainty are discussed in note 3 to the financial statements.

FUTURE ACCOUNTING DEVELOPMENTS
Future developments in relation to the Lloyds Bank Group’s IFRS reporting are discussed in note 47 to the financial statements.

RESULTS OF OPERATIONS – 2022 AND 2021
The Group's condensed consolidated income statement and condensed consolidated balance sheet are as follows.
INCOME STATEMENT
2022
£m
2021
£m
Net interest income13,105 11,036 
Other income3,640 3,637 
Total income16,745 14,673 
Operating expenses(9,199)(10,206)
Impairment (charge) credit(1,452)1,318 
Profit before tax6,094 5,785 
Tax expense(1,300)(583)
Profit for the year4,794 5,202 
Profit attributable to ordinary shareholders4,528 4,826 
Profit attributable to other equity holders241 344 
Profit attributable to equity holders4,769 5,170 
Profit attributable to non-controlling interests25 32 
Profit for the year4,794 5,202 
The Group's profit before tax for the year was £6,094 million, £309 million higher than 2021. The benefit of higher income and lower operating expenses was partially offset by the impact of an impairment charge (compared to a credit in the prior year), in part reflecting the deterioration in the economic outlook. Profit after tax was £4,794 million (2021: £5,202 million, which included the benefit of a deferred tax remeasurement).
Total income for the year was £16,745 million, an increase of 14 per cent on 2021, reflecting continued recovery in customer activity and benefits from UK Bank Rate changes.
Net interest income was £13,105 million in 2022, compared to £11,036 million in 2021. This was driven by stronger margins and higher average interest-earning assets. Average interest-earning assets increased by £18,215 million to £594,491 million in 2022 compared to £576,276 million in 2021 supported by continued growth in the mortgage book and increases in cash and balances at central banks.
Other income was £3,640 million in 2022 compared to £3,637 million in 2021. Fee and commission income of £2,352 million was up from £2,195 million in 2021 and included improved current account and credit card performance, reflecting the continued recovery in customer activity. Net trading income was £205 million lower at £180 million in 2022 compared with £385 million in 2021, in part due to the impact of the higher expense payable on liabilities designated at fair value through profit or loss. Other operating income was up £210 million, reflecting higher levels of recharges to fellow Lloyds Banking Group undertakings.
Operating expenses decreased by £1,007 million, or 10 per cent to £9,199 million in 2022 compared with £10,206 million in 2021. Within this, other expenses were £816 million, or 23 per cent, lower at £2,706 million in 2022 compared with £3,522 million in 2021, driven by the decrease in charges for regulatory and legal provisions. Depreciation and amortisation costs were £429 million, or 15 per cent, lower at £2,348 million in 2022 compared to £2,777 million in 2021, reflecting the significant software asset write-off in 2021 as a result of investment in new technology and systems infrastructure. Partly offsetting these decreases, staff costs were £161 million, or 4 per cent, higher at £3,853 million in 2022 compared with £3,692 million in 2021 due to inflationary pressures and additional staff payments. Premises and equipment costs were £77 million higher at £292 million in 2022 compared with £215 million in 2021, reflecting lower gains on disposal of operating lease assets at the end of the contract term and reductions in gains on the disposal of Group premises.
The impairment charge of £1,452 million in 2022 compared to a net credit of £1,318 million in 2021, reflected strong observed credit performance, but was impacted by a deteriorating economic outlook partly offset by COVID-19 releases. Asset quality remains strong, with sustained low levels of new to arrears and very modest evidence of a deterioration in observed credit metrics despite the inflationary pressures on affordability during the latter half of the year. The Group's ECL allowance increased in the year by £796 million to £4,796 million, compared to £4,000 million at 31 December 2021. Overall the Group’s loan portfolio continues to be well-positioned, reflecting a prudent through-the-cycle approach to lending with high levels of security, also reflected in strong recovery performance.
The Group recognised a tax expense of £1,300 million, compared to a tax expense of £583 million in 2021. The tax expense in 2022 included a £222 million benefit in relation to the tax deductibility of provisions made in 2021, and a £21 million expense (2021: £1,168 million benefit) arising on the remeasurement of deferred tax assets.
The Lloyds Bank Group’s post-tax return on average total assets decreased to 0.77 per cent compared to 0.86 per cent in the year ended 31 December 2021.

21

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
BALANCE SHEET AND CAPITAL
2022
£m
2021
£m
Assets
Cash and balances at central banks72,005 54,279 
Financial assets at fair value through profit or loss1,371 1,798 
Derivative financial instruments3,857 5,511 
Loans and advances to banks8,363 4,478 
Loans and advances to customers435,627 430,829 
Reverse repurchase agreements39,259 49,708 
Debt securities7,331 4,562 
Due from fellow Lloyds Banking Group undertakings816 739 
Financial assets at amortised cost491,396 490,316 
Financial assets at fair value through other comprehensive income22,846 27,786 
Other assets25,453 23,159 
Total assets616,928 602,849 
Liabilities
Deposits from banks4,658 3,363 
Customer deposits446,172 449,373 
Repurchase agreements at amortised cost48,590 30,106 
Due to fellow Lloyds Banking Group undertakings2,539 1,490 
Financial liabilities at fair value through profit or loss5,159 6,537 
Derivative financial instruments5,891 4,643 
Debt securities in issue49,056 48,724 
Subordinated liabilities6,593 8,658 
Other liabilities9,211 9,183 
Total liabilities577,869 562,077 
Equity
Ordinary shareholders’ equity34,709 36,410 
Other equity instruments4,268 4,268 
Non-controlling interests82 94 
Total equity39,059 40,772 
Total equity and liabilities616,928 602,849 
Total assets were £14,079 million, or 2 per cent higher at £616,928 million at 31 December 2022 compared to £602,849 million at 31 December 2021. Cash and balances at central banks were £17,726 million, or 33 per cent, higher at £72,005 million compared to £54,279 million at 31 December 2021 reflecting increased liquidity holdings. Financial assets at amortised cost were £1,080 million higher at £491,396 million compared to £490,316 million at 31 December 2021. Loans and advances to customers increased to £435,627 million, including growth in the open mortgage book, alongside higher retail unsecured loan and credit card balances. Commercial Banking balances decreased due to repayments of Government-backed lending, partly offset by attractive growth opportunities in the Corporate and Institutional Banking portfolio. In addition, within financial assets at amortised cost, debt securities were £2,769 million higher and reverse repurchase agreements were down £10,449 million. Financial assets at fair value through other comprehensive income decreased by £4,940 million to £22,846 million compared to £27,786 million at 31 December 2021 driven by net disposals in the year. Deferred tax assets increased by £1,809 million to £5,857 million driven by change in the value of the cash flow hedging reserve and post-retirement defined benefit scheme remeasurements during the year.
Total liabilities were £15,792 million higher at £577,869 million compared to £562,077 million at 31 December 2021. Customer deposits were £3,201 million lower at £446,172 million compared to £449,373 million at 31 December 2021. This included Retail current account growth which was more than offset by reductions in Commercial Banking deposits. Repurchase agreement balances were £48,590 million compared to £30,106 million at 31 December 2021. Subordinated liabilities decreased £2,065 million to £6,593 million compared to £8,658 million at 31 December 2021 primarily as a result of redemptions and repurchases during 2022 of £2,182 million.
Total equity decreased from £40,772 million at 31 December 2021 to £39,059 million at 31 December 2022, as the Group's profits were more than offset by reductions in the cash flow hedging reserve due to the rising rate environment and the impact of pension scheme remeasurements given market conditions.
22

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group’s common equity tier 1 (CET1) capital ratio decreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent at 31 December 2021, largely reflecting a reduction on 1 January 2022 for regulatory changes. This included the reinstatement of the full deduction treatment for intangible software assets, phased and other reductions in IFRS 9 transitional relief and an increase in risk-weighted assets. Subsequent to this, profits for the year were partly offset by pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and distributions on other equity instruments.
Risk-weighted assets increased by £13,326 million, or 8 per cent, from £161,576 million at 31 December 2021 to £174,902 million at 31 December 2022, primarily reflecting the 1 January 2022 regulatory changes which included the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this. The initial increase was partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements.
The total capital ratio decreased to 20.5 per cent at 31 December 2022 compared to 23.5 per cent at 31 December 2021, reflecting the reduction in CET1 capital, the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase, the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments and the increase in risk-weighted assets. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
The UK leverage ratio increased to 5.4 per cent at 31 December 2022 compared to 5.3 per cent at 31 December 2021, reflecting the decrease in the leverage exposure measure following reductions in securities financing transactions and the measure for off-balance sheet items, partially offset by a reduction in the total tier 1 capital position.
RESULTS OF OPERATIONS – 2020
The Lloyds Bank Group’s results for the year ended 31 December 2020, and a discussion of the results for the year ended 31 December 2021 compared to those for the year ended 31 December 2020, were included in the Annual Report on Form 20-F for the year ended 31 December 2021, filed with the SEC on on 8 March 2022 ("2021 Annual Report"). The discussion included under "Results of operations – 2021 and 2020 – Income statement commentary" on pages 24 to 25 of the 2021 Annual Report is hereby incorporated by reference into this document.
23

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
AVERAGE BALANCE SHEET AND INTEREST INCOME AND EXPENSE
202220212020
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Assets1
Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreements81,706 947 1.16 62,704 70 0.11 57,610 114 0.20 
Loans and advances to customers and reverse repurchase agreements482,713 14,523 3.01 482,767 12,334 2.55 483,906 13,358 2.76 
Debt securities6,543 145 2.22 4,725 74 1.57 5,046 92 1.82 
Financial assets at fair value through other comprehensive income23,529 947 4.02 26,080 442 1.69 26,952 302 1.12 
Total average interest-earning assets of banking book594,491 16,562 2.79 576,276 12,920 2.24 573,514 13,866 2.42 
Total average interest-earning financial assets at fair value through profit or loss1,762 21 1.19 1,631 16 0.98 2,319 26 1.12 
Total average interest-earning assets596,253 16,583 2.78 577,907 12,936 2.24 575,833 13,892 2.41 
Allowance for impairment losses on financial assets held at amortised cost(4,261)(5,115)(5,332)
Non-interest earning assets30,584 29,767 34,375 
Total average assets and interest earned622,576 16,583 2.66 602,559 12,936 2.15 604,876 13,892 2.3 
1The line items below are based on IFRS terminology and include all major categories of average interest-earning assets and average interest-bearing liabilities.
202220212020
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average interest-earning assets and net interest income:
Banking business594,491 13,105 2.20 576,276 11,036 1.92 573,514 10,770 1.88 
Trading securities and other financial assets at fair value through profit or loss1,762 (101)(5.73)1,631 (77)(4.72)2,319 (80)(3.45)
596,253 13,004 2.18 577,907 10,959 1.90 575,833 10,690 1.86 
24

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
202220212020
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Liabilities and shareholders’ funds1
Deposits by banks4,109 78 1.90 4,939 66 1.34 6,866 82 1.19 
Customer deposits317,779 1,083 0.34 324,058 386 0.12 316,071 1,270 0.40 
Repurchase agreements at amortised cost46,202 827 1.79 22,415 22 0.10 32,189 117 0.36 
Debt securities in issue2
51,571 1,075 2.08 54,333 746 1.37 67,239 761 1.13 
Lease liabilities1,306 27 2.07 1,494 30 2.01 1,656 39 2.36 
Subordinated liabilities6,607 367 5.55 9,046 634 7.01 11,510 827 7.19 
Total average interest-bearing liabilities of banking book427,574 3,457 0.81 416,285 1,884 0.45 435,531 3,096 0.71 
Total average interest-bearing financial liabilities at fair value through profit or loss5,645 122 2.16 6,689 93 1.39 7,824 106 1.35 
Total average interest-bearing liabilities433,219 3,579 0.83 422,974 1,977 0.47 443,355 3,202 0.72 
Non-interest-bearing customer accounts132,111 119,712 95,629 
Other non-interest-bearing liabilities17,278 18,289 24,867 
Total average non-interest-bearing liabilities149,389 138,001 120,496 
Non-controlling interests, other equity instruments and shareholders’ funds39,968 41,584 41,025 
Total average liabilities, average shareholders' funds and interest expense622,576 3,579 0.57 602,559 1,977 0.33 604,876 3,202 0.53 
1The line items below are based on IFRS terminology and include all major categories of average interest-earning assets and average interest-bearing liabilities.
2The impact of the Group’s hedging arrangements is included on this line; excluding this impact the weighted average effective interest rate in respect of debt securities in issue would be 4.17 per cent (2021: 2.30 per cent; 2020: 2.42 per cent).
Average balances are based on daily averages for the principal areas of the Group’s banking activities with monthly or less frequent averages used elsewhere. Management believes that the interest rate trends are substantially the same as they would be if all balances were averaged on the same basis.
The Group’s operations are predominantly UK-based and as a result an analysis between UK and non-UK activities is not provided.
25

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGES IN NET INTEREST INCOME – VOLUME AND RATE ANALYSIS
The following table allocates changes in net interest income between volume, rate and their combined impact for 2022 compared with 2021 and for 2021 compared with 2020.
2022 compared with 2021
increase/(decrease)
2021 compared with 2020
increase/(decrease)
Total change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Total change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Interest income
Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreements877 21 657 199 (44)37 (61)(20)
Loans and advances to customers and reverse repurchase agreements2,189 (1)2,190  (1,024)207 (1,212)(19)
Debt securities71 28 31 12 (18)(9)(10)
Financial assets at fair value through other comprehensive income505 (43)607 (59)140 (1)141 – 
Total banking book interest income3,642 5 3,485 152 (946)234 (1,142)(38)
Total interest income on financial assets at fair value through profit or loss5 1 4  (10)(21)56 (45)
Total interest income3,647 6 3,489 152 (956)213 (1,086)(83)
Interest expense

Deposits by banks12 (11)28 (5)(16)(23)10 (3)
Customer deposits697 (7)718 (14)(884)34 (894)(24)
Liabilities to banks and customers under sale and repurchase agreements805 23 380 402 (95)(36)(85)26 
Debt securities in issue329 (38)387 (20)(15)(145)160 (30)
Lease liabilities(3)(4)1  (9)(3)(6)– 
Subordinated liabilities(267)(171)(131)35 (193)(24)(174)
Total banking book interest expense1,573 (208)1,383 398 (1,212)(197)(989)(26)
Total interest expense on financial liabilities at fair value through profit or loss29 (15)52 (8)(13)(35)33 (11)
Total interest expense1,602 (223)1,435 390 (1,225)(232)(956)(37)
26

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RISK OVERVIEW
EFFECTIVE RISK MANAGEMENT AND CONTROL
OUR APPROACH TO RISK
Lloyds Bank Group adopts the Lloyds Banking Group enterprise risk management framework supplemented by additional management and control activities to address the Lloyds Bank Group's specific requirements.
A prudent approach to risk is fundamental to the Group’s business model and drives our participation choices, whilst protecting customers, colleagues and the Group.
The risk management section from pages 32 to 80 provides an in-depth picture of how risk is managed within the Group, including the approach to risk appetite, risk governance, stress testing and detailed analysis of the principal risk categories, including the framework by which these risks are identified, managed, mitigated and monitored.
OUR ENTERPRISE RISK MANAGEMENT FRAMEWORK
Lloyds Banking Group’s comprehensive enterprise risk management framework, that applies to Lloyds Bank Group, is the foundation for the delivery of effective and consistent risk control. It enables proactive identification, active management and monitoring of the Group’s risks, which is supported by our One Risk and Control Self-Assessment approach.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Board-level risk appetite metrics are augmented further by sub-Board level metrics and cascaded into more detailed business metrics and limits. Regular close monitoring and comprehensive reporting to all levels of management and the Board ensures appetite limits are maintained and subject to stress analysis at a risk type and portfolio level, as appropriate.
Governance is maintained through delegation of authority from the Board down to individuals. Senior executives are supported by a committee-based structure which is designed to ensure open challenge and enable effective Board engagement and decision-making. More information on our Risk committees is available on pages 35 to 37.
RISK CULTURE AND THE CUSTOMER
The Board and senior management play a vital role in shaping and embedding a healthy corporate culture.
Our responsible, inclusive and diverse culture supports colleagues to consistently do the right thing for customers.
Lloyds Banking Group’s Code of Responsibility and refreshed values, adopted by Lloyds Bank Group, reinforces colleagues’ accountability for the risks they take and their responsibility to prioritise customers’ needs.
The Group is open, honest and transparent with colleagues working in collaboration with business areas to:
Support effective risk management and provide constructive challenge
Share lessons learned and understand root causes when things go wrong
Consider horizon risks and opportunities
The Group aims to maintain a strong focus on building and sustaining long-term relationships with customers through the economic cycle.
lbk-20221231_g11.jpg
27

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RISK PROFILE AND PERFORMANCE
The Group has continued to maintain support for its customers amid the backdrop of supply chain pressures, cost of living increases and global and domestic economic uncertainty.
Observed credit performance remains strong, with very modest evidence of deterioration. The Group’s loan portfolio continues to be well-positioned and heightened monitoring is in place to identify signs of affordability stress. The Group’s strategy will see ongoing investment in technology, driving the evolution of processes and further strengthening of the Group’s operational resilience, amid continuously evolving threats, such as cyber risk.
Climate change remains a key consideration for the Group, with positive progress in 2022 and a commitment to continued focus in 2023.
Overall, key risks continue to be managed effectively and the Group is well positioned to safely progress its strategic ambitions.
PRINCIPAL RISKS
Principal risks are the Board-approved enterprise-wide risk categories, used to monitor and report the risk exposures posing the greatest impact to the Group.
All of the Group’s principal risks, which are outlined in this section, are reported regularly to the Board Risk Committee and the Board.
Lloyds Banking Group is in the process of conducting a detailed review of the enterprise risk management framework, which may result in a reclassification of our principal risks. Page 40 contains a summary of our principal and secondary risks.
The risk management section from pages 32 to 80 provides a more in-depth picture of how each principal risk is managed within the Group.
Risk trends: è Stable risk é Increased risk ê Decreased risk
CAPITAL RISKè
The Group maintained its capital position in 2022 with a CET1 ratio of 14.8 per cent, having also absorbed significant regulatory headwinds on 1 January 2022; this remains significantly ahead of regulatory requirements. Downside risks from economic and regulatory headwinds are being closely monitored.
Risk appetite: The Group maintains capital levels commensurate with a prudent level of solvency to achieve financial resilience and market confidence.
Key mitigating actions:
Capital management framework that includes the setting of capital risk appetite, capital planning and stress testing activities
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed
CHANGE/EXECUTION RISK é
The Group’s inherent change/execution risk heightened in 2022, driven by the scale and increased complexity of some of the changes being delivered. The Group continues to strengthen its change capability and controls in response, to support the Group’s business and technology transformation plans.
Risk appetite: The Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity.
Key mitigating actions:
Continued evolution and enhancement of Lloyds Banking Group's change policy, method and control environment
Measurement and reporting of change/execution risk, including regular reporting to appropriate bodies on critical elements of the change portfolio
Providing sufficient skilled resources to safely deliver and embed change and support future transformation plans
CLIMATE RISKè
2022 has seen significant progress in embedding climate risk, with a consistent framework and clear responsibilities that will enhance understanding of the Group’s climate risks and their management, in line with regulatory requirements. Progress continues in key areas, including developing climate data and scenario analysis capabilities; enhancing risk appetite measures; as well as progressing the Group’s ambitions for reducing emissions, in line with Lloyds Banking Group's Environmental, Social and Governance (ESG) strategy.
Risk appetite: The Group takes action to support the Group and its customers transition to net zero, and maintain its resilience against the risks relating to climate change.
Key mitigating actions:
Climate risk policy in place, embedded across Lloyds Banking Group
Regular updates to the Board and further development of climate risk reporting
Consideration of key climate risks as part of the Group’s financial planning process
CONDUCT RISK è
Conduct risk remained stable in 2022, with the Group’s focus on supporting customers impacted by the rising cost of living; implementing and embedding the FCA’s new Consumer Duty requirements; and ensuring good customer outcomes amid the transformation of its business and technology.
Risk appetite: The Group delivers fair outcomes for its customers.
Key mitigating actions:
Robust conduct risk framework in place to support delivery of good customer outcomes, market integrity and competition requirements
Active engagement with regulatory bodies and key stakeholders to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations

28

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISKé
The Group’s credit portfolio continued to be well positioned with high levels of security, but a more challenging outlook, driven by interest rate rises and cost of living pressures, saw an increase in credit risk. Evidence of deterioration was very modest, with assets flowing into arrears, defaults and write offs remaining low. Impairment was a net charge of £1,452 million, compared to a net credit of £1,318 million for 2021. The Group’s customer related expected credit loss allowances have increased to £4,779 million (2021: £3,998 million).
Risk appetite: The Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate.
Key mitigating actions:
Extensive and thorough credit processes, strategies and controls to ensure effective risk identification, management and oversight
Significant monitoring in place, including early warning indicators to remain close to any signs of portfolio deterioration, accompanied by a playbook of mitigating actions
Pre-emptive credit tightening ahead of macroeconomic deterioration, including updates to affordability lending controls for forward look costs
DATA RISK è
Data risk remained stable in 2022, with significant ongoing investment in the maturity of data risk management, data capabilities and end-to-end management of data risk. Launch of the Group’s new data strategy will support in managing risk and achieving the Group’s growth objectives.
Risk appetite: The Group has zero appetite for data related regulatory fines or enforcement actions.
Key mitigating actions:
Delivering against the data strategy and uplifting capability in data management and privacy, oversight of the data supply chain and data controls and processes
Data by design and data ethics principles embedded into the data science lifecycle
FUNDING & LIQUIDITY RISK è
The Group maintained its strong funding and liquidity position in 2022. The loan to deposit ratio increased to 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021), largely driven by increased customer lending. The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
Risk appetite: The Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding.
Key mitigating actions:
Management and monitoring of liquidity risks and ensuring that management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements
Significant customer deposit base, driven by inflows to trusted brands
MARKET RISKé
Market volatility in 2022 created an environment of increased market risk. The Group remains well-hedged, ensuring near-term interest rate exposure is managed, while benefitting from rising interest rates. The Group’s structural hedge increased to £250 billion (2021: £235 billion) mostly due to the continued growth in stable customer deposits. The Group’s pension funds had sufficient liquidity to withstand market volatility but saw a slight reduction in the IAS 19 accounting surplus to £3.7 billion (2021: £4.3 billion).
Risk appetite: The Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Key mitigating actions:
Structural hedge programmes implemented to stabilise earnings
Close monitoring of market risks and, where appropriate, undertaking of asset and liability matching and hedging
Monitoring of the credit allocation in the defined benefit pension schemes, as well as the hedges in place against adverse movements in nominal rates, inflation and longevity
MODEL RISK é
Model risk increased in 2022. The pandemic related government-led support schemes weakened the relationships between model inputs and outputs, and the current economic conditions remain outside those used to build the models, placing reliance on judgemental overlays. The Group’s models are being managed to reduce this need for overlays. The control environment for model risk is being strengthened to meet revised regulatory requirements.
Risk appetite: Material models are performing in line with expectations.
Key mitigating actions:
Robust model risk management framework for managing and mitigating model risk within the Group
OPERATIONAL RISKè
Operational risk remained stable in 2022 with operational losses reducing versus 2021. Security, technology and supplier management continue to be the most material operational risk areas.
Risk appetite: The Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these.
Key mitigating actions:
Review and investment in the Group’s control environment, with a particular focus on automation, to ensure the Group addresses the inherent risks faced
Deployment of a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance

29

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
OPERATIONAL RESILIENCE RISKè
Operational resilience remains a key focus, with continued enhancement to the Group’s resilience for serving customers better and addressing regulatory priorities. Technology resilience remains a focus area, with dedicated programmes to address key risks.
Risk appetite: The Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events.
Key mitigating actions:
Operational resilience programme in place to deliver against new regulation and improve the Group’s ability to respond to incidents while delivering key services to customers
Investment in technology improvements, including enhancements to the resilience of systems that support critical business processes
PEOPLE RISKé
People risk has increased in 2022, aligning with the challenges of the Group’s transformation agenda. The strategic focus of the new leadership team, together with the Group’s revised pay offering, aims to enable colleagues to enhance their skills and capabilities, provide progression opportunities and support colleagues facing cost of living pressures.
Risk appetite: The Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the right culture and meets legal and regulatory obligations related to its people.
Key mitigating actions:
Delivery of strategies to attract, retain and develop high-calibre people with the required capabilities, together with the management of rigorous succession planning for our senior leaders
Continued focus on the Group’s culture by developing and delivering initiatives that reinforce appropriate behaviours
REGULATORY & LEGAL RISKè
The regulatory and legal risk profile has remained stable thanks to proactive engagement on emerging focus areas including strategic transformation, cost of living pressures and Consumer Duty. Legal risk continued to be impacted by the evolving UK legal and regulatory landscape, other changing regulatory standards and uncertainty arising from the current and future litigation landscape.
Risk appetite: The Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations.
Key mitigating actions:
Policies and procedures setting out the principles and key controls that should apply across the business which are aligned to the Group risk appetite
Identification, assessment and implementation of policy and regulatory requirements by business units and the establishment of local controls, processes, procedures and resources to ensure appropriate governance and compliance
STRATEGIC RISKè
Strategic risk is stable, with further integration into business planning having been a key focus in 2022. Maturation of Lloyds Banking Group’s strategic risk framework will strengthen the Group’s ability to achieve its strategic transformation ambitions.
Key mitigating actions:
Considering and addressing the strategic implications of emerging trends
Embedding of strategic risk into business planning process and day-to-day risk management

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EMERGING RISKS
Emerging risks are a key component of Lloyds Banking Group’s strategic risk framework, adopted by Lloyds Bank Group.
The Group’s horizon scanning activity enables identification of the most pertinent internal and external operating trends. This insight informs the Group’s strategy, which in turn impacts the Group’s risk profile.
EVOLUTION OF THE GROUP'S METHODOLOGY FOR ASSESSING AND PRIORITISING EMERGING RISKS
In 2022, the Group invested in evolving its approach for understanding and assessing emerging risks. Embracing a more rigorous evaluation methodology, the Group has introduced a wider range of variables for assessing and prioritising risks (see below). These include factors associated with the threat of a risk, the Group’s specific vulnerability to a risk and the preparation and protection the Group has in place to manage or mitigate impacts.
The activity has resulted in a more focused list of the Group’s key emerging risks, enabling greater management concentration on developing the appropriate responses.
Threat: Factors associated with the threat presented by emerging risks
Vulnerability: Factors associated with the Group’s specific vulnerability to emerging risks
Preparation and Protection: The preparation and protection the Group has in place to manage or mitigate impacts
Emerging risk landscape: A focused list of the Group’s key emerging risks from both internal and external sources, for management review and development of the Group’s response
Emerging risk themeConcerns for the Group and key considerations
Climate related responsibilitiesThe risks and resulting public perception of the Group’s ability and choices to support the UK’s transition to a low carbon economy.
Customer propositions and societal expectationsFailure to manage and evolve the customer proposition appropriately, amidst a constantly changing demographic of consumers.
Data ethics/ethical AIThe consequences of handling customer data unethically in relation to emerging technology, growing regulation, and how this may manifest across the Group’s different entities.
Digital currenciesFailure to accurately understand and manage the usage of digital currencies by the public or the government, and how this may affect the Group’s operations and future strategy.
Employee propositionInability of the Group to anticipate and hire for future skills aligned to evolving industry needs, or provide an attractive colleague proposition against the changing competition landscape.
Future proof technology strategyThe rate at which the Group is able to adapt, invest and protect itself in relation to fast paced technology growth, alongside rising external expectations.
Global economic and political environmentIncreasing strain on the UK economy resulting from continued geopolitical and economic tensions, impacting the Group’s customers, partners and suppliers.
Operational and infrastructure blackoutsService impacts to the Group’s customers and colleagues due to economic, financial, biological, climate, technological or social challenges.
Potential breakup of the UKFailure to adequately prepare and assess the policy, operational and financial impacts to the Group as a result of countries in the UK becoming independent.
UK economic environmentInability to balance the long term social, regulatory and financial impacts of sustained poor economic activity within the UK, and consequent unattractiveness of the UK from external investors.
The individual emerging risks detailed above have been taken to key executive level committees throughout 2022, such as the Board Risk Committee, with actions assigned to monitor more closely their manifestation and potential opportunities.
Many emerging risk topics are reviewed on a recurring basis, alongside ongoing activity addressing their present impacts. However, it is acknowledged that these challenges will drive future trends in the long term which the Group will need to prepare for. For further information on how the Group is managing key emerging risks through its strategy, see pages 38 to 39.
The manifestation of other emerging risks is more unknown. As a result, the Group will continue to explore how these challenges may impact its future strategy, and how it can continue to best protect its customers, colleagues and shareholders.
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RISK MANAGEMENT
All narrative and quantitative tables are unaudited unless otherwise stated. The audited information is required to comply with the requirements of relevant International Financial Reporting Standards.
Risk management is at the heart of Helping Britain Prosper and creating a more sustainable and inclusive future for people and businesses.
Our mission is to protect our customers, shareholders, colleagues and the Group, while enabling sustainable growth. This is achieved through informed risk decisions and robust risk management, supported by a consistent risk-focused culture.
The risk overview (pages 27 to 31) provides a summary of risk management within the Group and the key focus areas for 2022, including maintaining support for customers. The risk overview also highlights the importance of the connectivity of principal, emerging and strategic risks and how they are embedded into the Group’s strategic risk management framework.
This full risk management section provides a more in-depth picture of how risk is managed within the Group, detailing the Group’s emerging risks, approach to stress testing, risk governance, committee structure, appetite for risk and a full analysis of the principal risk categories (pages 40 to 80), the framework by which risks are identified, managed, mitigated and monitored.
Each principal risk category is described and managed using the following standard headings: definition, exposures, measurement, mitigation and monitoring.
LLOYDS BANK GROUP’S APPROACH TO RISK
The Group operates a prudent approach to risk with rigorous management controls to support sustainable business growth and minimise losses. Through a strong and independent risk function (Risk division), a robust control framework is maintained to identify and escalate current and emerging risks, support sustainable growth within the Group’s risk appetite, and to drive and inform good risk reward decision-making.
To comply with UK specific ring-fencing requirements, core banking services are ring-fenced from other activities within the overall Lloyds Banking Group. The Group has adopted the enterprise risk management framework (ERMF) of Lloyds Banking Group and supplemented with additional tailored practices to address the ring-fencing requirements.
The Group’s ERMF is structured to align with the industry-accepted internal control framework standards.
The ERMF applies to every area of the business and covers all types of risk. It is reviewed, updated and approved by the Board at least annually to reflect any changes in the nature of the Group’s business and external regulations, law, corporate governance and industry best practice. The ERMF provides the Group with an effective mechanism for developing and embedding risk policies and risk management strategies which are aligned with the risks faced by its businesses. It also seeks to facilitate effective communication on these matters across the Group.
Role of the Lloyds Bank Group Board and senior management
Key responsibilities of the Board and senior management include:
Approval of the ERMF and Board risk appetite
Approval of Group-wide risk principles and policies
The cascade of delegated authority (for example to Board sub-committees and the Group Chief Executive)
Effective oversight of risk management consistent with risk appetite
Risk appetite
The Group’s approach to setting, governing, embedding and monitoring risk appetite is detailed in the risk appetite framework, a key component of the ERMF.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
Business planning aims to optimise value within the Group’s risk appetite parameters and deliver on its promise to Help Britain Prosper.
The Group’s risk appetite statement details the risk parameters within which the Group operates. The statement forms part of the Group’s control framework and is embedded into its policies, authorities and limits, to guide decision-making and risk management. Group risk appetite is regularly reviewed and refreshed to ensure appropriate coverage across our principal risks and any emerging risks, and to align with internal or external change.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Group Board-level metrics are augmented by further sub-Board-level metrics and cascaded into more detailed business appetite metrics and limits.
The following areas are currently included in the Group Board risk appetite:
Capital: the Group maintains capital levels commensurate with a prudent level of solvency to achieve financial resilience and market confidence
Change/execution: the Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity
Climate: the Group takes action to support the transition to net zero, through our activities and our customers, and to maintain our resilience against the risks relating to climate change
Conduct: the Group delivers fair outcomes for its customers
Credit: the Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate
Data: the Group has zero appetite for data related regulatory fines or enforcement actions
Funding and liquidity: the Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding
Market: the Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Model: material models are performing in line with expectations
Operational: the Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these
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Operational resilience: the Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events
People: the Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the right culture and meets legal and regulatory obligations related to its people
Regulatory and legal: the Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations
Governance frameworks
The Group’s approach to risk is based on a robust control framework and a strong risk management culture which are the foundation for the delivery of effective risk management and guide the way all employees approach their work, behave and make decisions.
Governance is maintained through delegation of authority from the Board to individuals through the management hierarchy. Senior executives are supported where required by a committee-based structure which is designed to ensure open challenge and support effective decision-making.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated where needed to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
The interaction of the executive and non-executive governance structures relies upon a culture of transparency and openness that is encouraged by both the Board and senior management.
Board-level engagement, coupled with the direct involvement of senior management in Group-wide risk issues at Group Executive Committee level, ensures that escalated issues are promptly addressed and remediation plans are initiated where required.
Line managers are directly accountable for identifying and managing risks in their individual businesses, ensuring that business decisions strike an appropriate balance between risk and reward and are consistent with the Group’s risk appetite.
Clear responsibilities and accountabilities for risk are defined across the Group through a three lines of defence model which ensures effective independent oversight and assurance in respect of key decisions.
The Risk Committee governance framework is outlined on page 35.
Three lines of defence model
The ERMF is implemented through a ‘three lines of defence’ model which defines clear responsibilities and accountabilities and ensures effective independent oversight and assurance activities take place covering key decisions.
Business lines (first line) have primary responsibility for risk decisions, identifying, measuring, monitoring and controlling risks within their areas of accountability. They are required to establish effective governance and control frameworks for their business to be compliant with Group policy requirements, to maintain appropriate risk management skills, mechanisms and toolkits, and to act within Group risk appetite parameters set and approved by the Board.
Risk division (second line) is centralised, headed by the Chief Risk Officer, providing oversight and constructive challenge to the effectiveness of risk decisions taken by business management, providing proactive advice and guidance, reviewing, challenging and reporting on the risk profile of the Group and ensuring that mitigating actions are appropriate.
It also has a key role in promoting the implementation of a strategic approach to risk management reflecting the risk appetite and ERMF agreed by the Board that encompasses:
Overseeing embedding of effective risk management processes
Transparent, focused risk monitoring and reporting
Provision of expert and high-quality advice and guidance to the Board, executives and management on strategic issues and horizon scanning, including pending regulatory changes
A constructive dialogue with the first line through provision of advice, development of common methodologies, understanding, education, training, and development of new risk management tools
The primary role of Group Internal Audit (third line) is to help the Board and executive management protect the assets, reputation and sustainability of the Group. Group Internal Audit is led by the Group Chief Internal Auditor. Group Internal Audit provides independent assurance to the Audit Committee and the Board through performing reviews and engaging with committees and executive management, providing opinion, challenge and informal advice on risk and the state of the control environment. Group Internal Audit is a single independent internal audit function, reporting to the Group Audit Committee, and the Board or Board Audit Committees of the sub-groups, subsidiaries and legal entities where applicable.
Risk and control cycle from identification to reporting
To allow senior management to make informed risk decisions, the business follows a continuous risk management approach which includes producing appropriate and accurate risk reporting. The risk and control cycle sets out how this should be approached. This cycle, from identification to reporting, ensures consistency and is intended to manage and mitigate the risks impacting the Group.
The process for risk identification, measurement and control is integrated into the overall framework for risk governance. Risk identification processes are forward-looking to ensure emerging risks are identified. Risks are captured and measured using robust and consistent quantification methodologies. The measurement of risks includes the application of stress testing and scenario analysis, and considers whether relevant controls are in place before risks are incurred.
Identified risks are reported on a regular basis to the appropriate committee. The extent of the risk is compared to the overall risk appetite as well as specific limits or triggers. When thresholds are breached, committee minutes are clear on the actions and time frames required to resolve the breach and bring risk within tolerances. There is a clear process for escalation of risks and risk events.
All key controls are recorded and assessed on a regular basis, in response to triggers or minimum annually. Control assessments consider both the adequacy of the design and operating effectiveness. Where a control is not effective, the root cause is established and action plans implemented to improve control design or performance. Control effectiveness against all residual risks are aggregated by risk category and reported and monitored via the monthly Key Risk Insights Report or Consolidated Risk Report (CRR). The Key Risk Insights Report and CRR are reviewed and independently challenged by the Risk division and provided to the Risk division Executive Committee and Group Risk Committee. On an annual basis, a point in time assessment is made for control effectiveness against each risk category and across sub-groups. The CRR data is the primary source used for this point-in-time assessment and a year-on-year comparison on control effectiveness is reported to the Board.
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One Risk and Control Self-Assessment (One RCSA) is part of the Group’s risk and control strategy to deliver a stronger risk culture and simplified risk and control environment. During 2022, there has been significant effort to embed One RCSA. This will continue into 2023 as risk practices, data quality, culture and capability mature.
Risk culture
Based on the Group’s prudent business model, prudent approach to risk management, and guided by the Board, the senior management articulates the core risk values to which the Group aspires, and sets the tone at the top. Senior management establishes a strong focus on building and sustaining long-term relationships with customers, through the economic cycle. Lloyds Banking Group’s Code of Responsibility reinforces colleagues’ accountability for the risks they take and their responsibility to prioritise their customers’ needs.
Risk resources and capabilities
Appropriate mechanisms are in place to avoid over-reliance on key personnel or system/technical expertise within the Group. Adequate resources are in place to serve customers both under normal working conditions and in times of stress, and monitoring procedures are in place to ensure that the level of available resource can be increased if required. Colleagues undertake appropriate training to ensure they have the skills and knowledge necessary to enable them to deliver good outcomes for customers.
There is ongoing investment in risk systems and models alongside the Group’s investment in customer and product systems and processes. This drives improvements in risk data quality, aggregation and reporting leading to effective and efficient risk decisions.
Risk decision-making and reporting
Risk analysis and reporting enables better understanding of risks and returns, supporting the identification of opportunities as well as better management of risks.
An aggregate view of the Group’s overall risk profile, key risks and management actions, and performance against risk appetite, including the Key Risk Insights Report and CRR, is reported to and discussed monthly at the Group Risk Committee with regular reporting to the Board Risk Committee and the Board.
Rigorous stress testing exercises are carried out to assess the impact of a range of adverse scenarios with different probabilities and severities to inform strategic planning.
The Chief Risk Officer regularly informs the Board Risk Committee of the aggregate risk profile and has direct access to the Chair and members of Board Risk Committee.
Financial reporting risk management systems and internal controls
The Group maintains risk management systems and internal controls relating to the financial reporting process which are designed to:
Ensure that accounting policies are appropriately and consistently applied, transactions are recorded accurately, and undertaken in accordance with delegated authorities, that assets are safeguarded and liabilities are properly stated
Enable the calculation, preparation and reporting of financial, prudential regulatory and tax outcomes in accordance with applicable International Financial Reporting Standards, statutory and regulatory requirements
Enable certifications by the Senior Accounting Officer relating to maintenance of appropriate tax accounting and in accordance with the 2009 Finance Act
Ensure that disclosures are made on a timely basis in accordance with statutory and regulatory requirements (for example UK Finance Code for Financial Reporting Disclosure and the US Sarbanes-Oxley Act)
Ensure ongoing monitoring to assess the impact of emerging regulation and legislation on financial, prudential regulatory and tax reporting
Ensure an accurate view of the Group’s performance to allow the Board and senior management to appropriately manage the affairs and strategy of the business as a whole
The Audit Committee reviews the quality and acceptability of Lloyds Bank Group's financial disclosures. In addition, the Lloyds Banking Group Disclosure Committee assists the Lloyds Bank Group Chief Executive and Chief Financial Officer in fulfilling their disclosure responsibilities under relevant listing and other regulatory and legal requirements.



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RISK GOVERNANCE
The risk governance structure below is integral to effective risk management across Lloyds Banking Group, including Lloyds Bank Group. To meet ring-fencing requirements the Boards and Board Committees of Lloyds Banking Group and the Ring-Fenced Banks (Lloyds Bank plc and Bank of Scotland plc) as well as relevant Committees of Lloyds Banking Group and the Ring-Fenced Banks will sit concurrently, referred to as the Aligned Board Model. The Risk division is appropriately represented on key committees to ensure that risk management is discussed in these meetings. This structure outlines the flow and escalation of risk information and reporting from business areas and the Risk division to the Group Executive Committee and Board. Conversely, strategic direction and guidance is cascaded down from the Board and Group Executive Committee.
The Company Secretariat supports senior and Board-level committees, and supports the Chairs in agenda planning. This gives a further line of escalation outside the three lines of defence.
Risk governance structure
lbk-20221231_g12.jpg
Lloyds Bank Group Chief Executive Committees
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)
Lloyds Banking Group and Ring-Fenced Banks Cost Management Committees
Lloyds Banking Group and Ring-Fenced Banks Contentious Regulatory Committees
Lloyds Banking Group and Ring-Fenced Banks Strategic Delivery Committees
Lloyds Banking Group and Ring-Fenced Banks Net Zero Committees
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations Committees

Risk Division Committees and Governance
Lloyds Banking Group and Ring-Fenced Banks Market Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention Committee
Lloyds Banking Group and Ring-Fenced Banks Financial Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Capital Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Model Governance Committee




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Board, Executive and Risk Committees
The Group’s risk governance structure strengthens risk evaluation and management, while also positioning the Group to manage the changing regulatory environment in an efficient and effective manner.
Assisted by the Board Risk and Audit Committees, the Board approves the Group’s overall governance, risk and control frameworks and risk appetite. Refer to the corporate governance section on pages 83 to 85, for further information on Board Committees.
The sub-group, divisional and functional risk committees review and recommend sub-group, divisional and functional risk appetite and monitor local risk profile and adherence to appetite.
Executive and Risk Committees
Lloyds Bank Group Chief Executive is supported by the following:
CommitteesRisk focus
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)Assists the Group Chief Executive in exercising their authority in relation to material matters having strategic, cross-business area or Group-wide implications.
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)Responsible for the development, implementation and effectiveness of Lloyds Banking Group’s enterprise risk management framework, the clear articulation of the Group’s risk appetite and monitoring and reviewing of the Group’s aggregate risk exposures, control environment and concentrations of risk.
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)Responsible for the strategic direction of the Group’s assets and liabilities and the profit and loss implications of balance sheet management actions. The committee reviews and determines the appropriate allocation of capital, funding and liquidity, and market risk resources and makes appropriate trade-offs between risk and reward.
Lloyds Banking Group and Ring-Fenced Banks Cost Management CommitteesLeads and shapes the Group’s approach to cost management, ensuring appropriate governance and process over Group-wide cost management activities and effective control of the Group’s cost base.
Lloyds Banking Group and Ring-Fenced Banks Contentious Regulatory CommitteesResponsible for providing senior management oversight, challenge and accountability in connection with the TrusteesGroup’s engagement with contentious regulatory matters as agreed by the Group Chief Executive.
Lloyds Banking Group and Ring-Fenced Banks Strategic Delivery CommitteesResponsible for driving execution of the Group’s investment portfolio and strategic transformation agenda as agreed by the Group Chief Executive, including monitoring execution performance and progress against strategic objectives. To act as a clearing house to resolve issues on individual project areas and prioritisation across divisional and legal entity issues. Engaging in resolution of challenges that require cross-Group support to resolve, ensuring funding and project performance provides value for money for the Group, and autonomy is maintained alongside accountability for projects and platforms.
Lloyds Banking Group and Ring-Fenced Banks Net Zero CommitteesResponsible for providing direction and oversight of the Group’s environmental sustainability strategy, including particular focus on the net-zero transition and natural capital (biodiversity) strategy. Oversight of the Group’s approach to eliminatemeeting external environmental commitments and targets, including but not limited to, progress in relation to the deficit over anrequirements of the Net-Zero Banking Alliance (NZBA). Recommending all external material commitments and targets in relation to environmental sustainability.
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations CommitteeResponsible for protecting and promoting the Group’s conduct, values and behaviours by taking action to rectify the most serious cases of misconduct within the Group, identifying themes and ensuring lessons are shared with the business. The Committee shall do this by making outcome decisions and recommendations (including sanctions) on investigations which have been referred to the Committee from the triage process, including the Independent Triage Panel and overseeing regular reviews of thematic outcomes and lessons learned.
The Lloyds Banking Group and Ring-Fenced Banks Risk Committee is supported through escalation and ongoing reporting by divisional risk committees, cross-divisional committees addressing specific matters of Group-wide significance and the following second line of defence Risk committees which ensure effective oversight of risk management:
Lloyds Banking Group and Ring-Fenced Banks Market Risk CommitteeResponsible for monitoring, oversight and challenge of market risk exposures across the Group. Reviews and proposes changes to the market risk management framework, and reviews the adequacy of data quality needed for managing market risks. It is also responsible for escalating issues of Group level significance to GEC level (usually via GALCO) relating to the management of the Group's market risks.
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention CommitteeBrings together accountable stakeholders and subject matter experts to ensure that the development and application of economic crime risk management complies with the Group's strategic aims, Group corporate responsibility, Group risk appetite and Group economic crime prevention (fraud, anti-money laundering, anti-bribery and sanctions) policy. It provides direction and appropriate period.
Longevityfocus on priorities to enhance the Group's economic crime risk is measured using both 1-in-20 year stresses (risk appetite)management capabilities in line with business and 1-in-200 year stresses (regulatory capital).
47customer objectives while aligning to the Group's target operating model.
Lloyds Banking Group and Ring-Fenced Banks Financial Risk CommitteeResponsible for overseeing, reviewing, challenging and recommending to GEC/Board Risk Committee/Board for Lloyds Banking Group and Ring-Fenced Bank (i) annual internal stress tests, (ii) all Prudential Regulation Authority (PRA) and any other regulatory stress tests, (iii) annual liquidity stress tests, (iv) reverse stress tests, (v) Individual Liquidity Adequacy Assessment (ILAA), (vi) Internal Capital Adequacy Assessment Process (ICAAP), (vii) Pillar 3, (viii) recovery/resolution plans, and (ix) relevant ad hoc stress tests or other analysis as and when required by the Committee.
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Mitigation
The
CommitteesRisk focus
Lloyds Banking Group takes an active involvement in agreeing mitigation strategies withand Ring-Fenced Banks Capital Risk CommitteeResponsible for providing oversight of relevant capital matters within the schemes’ Trustees. An interest rateLloyds Banking Group, Ring-Fenced Bank and inflation hedging programme is in place to reduce liability risk. The schemes have also reduced equity allocationmaterial subsidiaries, including latest capital position and invested the proceeds in credit assets. The Trustees have put in place longevity swaps to mitigate longevity risk. The merits of longevity risk transfer and hedging solutions are reviewed regularly.
Monitoring
In addition to the wider risk management framework, governance of the schemes includes two specialist pensions committees.
The surplus, or deficit, in the schemes is tracked monthly along with various single factor and scenario stresses which consider the assets and liabilities holistically. Key metrics are monitored monthly including the Group’splans, capital resources of the scheme, the performance against risk appetite triggers,proposals, Pillar 2 developments (including stress testing), recovery and resolution matters and the performanceimpact of the hedged assetregulatory reforms and liability matching positions.
TRADING PORTFOLIOS
Exposures
The Group’s trading activity is small relativedevelopments specific to its peers. The Group’s trading activity is undertaken solely to meet the financial requirements of commercial and retail customers for foreign exchange and interest rate products. These activities support customer flow and market making activities.
All trading activities are performed within the Commercialcapital.
Lloyds Banking division. While the trading positions taken are generally small, any extreme moves in the main risk factors and other related risk factors could cause significant losses in the trading book depending on the positions at the time. The average 95 per cent 1-day trading VaR (Value at Risk; diversified across risk factors) was £0.1 million for 31 December 2021.
Trading market risk measures are applied to all of the Group’s regulatory trading books and they include daily VaR, sensitivity-based measures, and stress testing calculations.
Measurement
The Group internally uses VaR as the primary risk measure for all trading book positions.
The risk of loss measured by the VaR model is the minimum expected loss in earnings given the 95 per cent confidence. The total and average trading VaR numbers reported below have been obtained after the application of the diversification benefits across the five risk types. The maximum and minimum VaR reported for each risk category did not necessarily occur on the same day as the maximum and minimum VaR reported at Group level.
The Group’s closing VaR, allowing for diversification, at 31 December 2021 across interest rate risk, foreign exchange risk, equity risk, credit spread risk and inflation risk was less than £0.05 million. During the year ended 31 December 2021, the Group’s minimum VaR was less than £0.05 million and its average and maximum VaR was £0.1 million.
For the year ended 31 December 2021, excluding the effects of diversification, the maximum total VaR for all of the above risks was £0.2 million, the average total VaR was £0.1 million and minimum VaR was less than £0.05 million. The closing VaR at 31 December 2021, excluding the effects of diversification, was less than £0.06 million.
For the year ended 31 December 2021, the maximum and average interest rate risk VaR was £0.1 million and the minimum interest rate VaR was less than £0.05 million. The minimum, maximum and average VaR for all other risk types was less than £0.05 million. As at 31 December 2021, the closing VaR for all risk types was less than £0.05 million.
The market risk for the trading book continues to be low relative to the size of the Group and in comparison to peers. This reflectsRing-Fenced Banks Model Governance Committee
Responsible for supporting the fact that the Group’s trading operations are customer-centric and focused on hedging and recycling client risks.
Although it is an important market standard measure of risk, VaR has limitations. One of them is the use of a limited historical data sample which influences the output by the implicit assumption that future market behaviour will not differ greatly from the historically observed period. Another known limitation is the use of defined holding periods which assumes that the risk can be liquidated or hedged within that holding period. Also calculating the VaR at the chosen confidence interval does not give enough information about potential losses which may occur if this level is exceeded. The Group fully recognises these limitations and supplements the use of VaR with a variety of other measurements which reflect the nature of the business activity. These include detailed sensitivity analysis, position reporting and a stress testing programme.
Trading book VaR (1-day 99 per cent) is compared daily against both hypothetical and actual profit and loss at underlying legal entity level (HBOS and Lloyds Bank).
Mitigation
The level of exposure is controlled by establishing and communicating the approved risk limits and controls through policies and procedures that define the responsibility and authority for risk taking. Market risk limits are clearly and consistently communicated to the business. Any new or emerging risks are brought within risk reporting and defined limits.
Monitoring
Trading risk appetite is monitored daily with 1-day 95 per cent VaR and stress testing limits. These limits are complemented with position level action triggers and profit and loss referrals.Model Risk and position limits are setValidation Director in fulfilling their responsibilities, from a Group-wide perspective, under the Lloyds Banking Group model governance policy through provision of debate, challenge and managed at both desk and overall trading book levels. They are reviewed at least annually and cansupport of decisions. The committee will be changedheld as required within the overall Group risk appetite framework.
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CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off- balance sheet).
EXPOSURES
The principal sourcesfacilitate approval of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-105.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-105.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-20 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-66 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent and through-the-cycle credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer - for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to Risk Committees and Forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group's credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that Climate change is likely to result in changes in the risk profile and outlook for the Group's customers, the sectors the Group operates in and collateral/asset valuations. For further information, please refer to LBG’s 2021 Climate Report.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation of credit risk appetite.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent, through-the-cycle credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 86.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies and appetite statements are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-107 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 41.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
Collateral
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-126 for further information on collateral.
Additional mitigation for Retail customers
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance withrelated items as required by model policy, including items related to the governance framework set by the Group Model Governance Committee.
Additional mitigation for Commercial customers
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to SME customers where certain relationship managers have limited delegated sanctioning authority, credit risk in commercial customer portfolios is subject to sanction by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be sanctioned by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
Master netting agreements
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Bank’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit sanctioner. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
Other credit risk transfers
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to the divisional risk committees and forums, Group Risk Committee and the Board Risk Committee.
Models
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework - see model risk on page 86.
Intensive care of customers in financial difficulty
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
Forbearance
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession. However, where customers were temporarily impacted by COVID-19, the Group looked to follow regulator principles and guidance on the granting of concessions resulting from the impact of the pandemic.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-19.
Customers receiving support from UK Government sponsored programmes
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
Support for customers during the COVID-19 pandemic
Working closely with the UK Government and regulators, the Group supported its retail, small business and commercial customers through a comprehensive and unprecedented range of flexible measures to help alleviate temporary financial pressure on customers during the crisis.
For retail customers, the Group provided payment holidays of up to three months across a range of products including mortgages, personal loans, credit cards and motor finance, extensions of up to 6 months in total were available.
Similarly, the Group provided significant support for its small business and commercial customers as well as providing loans to businesses under the different government schemes, including Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS) and Coronavirus Large Business Interruption Loan Scheme (CLBILS). These schemes closed in March 2021, replaced by the Recovery Loan Scheme through which the Group is also providing support. The Group continues to provide ongoing support to BBLS customers through the Pay As You Grow (PAYG) scheme, where customers are able to access a number of options including repayment holidays and term extensions. The Group also supported its customers through repayment holidayswhole and its own COVID-19 fund which included fee-free lending for new overdrafts or overdraft limit increases as well as new or increased invoice discountingapplication.
STRESS TESTING
Overview
Stress testing is recognised as a key risk management tool by the Boards, senior management, the businesses and the Risk and Finance functions of all parts of the Group and its legal entities. It is fully embedded in the planning process of the Group and its key legal entities as a key activity in medium-term planning, and senior management is actively involved in stress testing activities via the governance process.
Scenario stress testing is used to:
Risk identification:
Understand key vulnerabilities of the Group and its key legal entities under adverse economic conditions
Risk appetite:
Assess the results of the stress test against the risk appetite of all parts of the Group to ensure the Group and its legal entities are managed within their risk parameters
Inform the setting of risk appetite by assessing the underlying risks under stress conditions
Strategic and capital planning:
Allow senior management and the Boards of the Group and its applicable legal entities to adjust strategies if the plan does not meet risk appetite in a stressed scenario
Support the Internal Capital Adequacy Assessment Process (ICAAP) by demonstrating capital adequacy, and meet the requirements of regulatory stress tests that are used to inform the setting of the Prudential Regulation Authority (PRA) and management buffers (see capital risk on pages 41 to 45) of the Group and its separately regulated legal entities
Risk mitigation:
Drive the development of potential actions and contingency plans to mitigate the impact of adverse scenarios. Stress testing also links directly to the recovery and resolution planning process of the Group and its legal entities
Internal stress tests
On at least an annual basis, the Group conducts macroeconomic stress tests to highlight the key vulnerabilities of the Group’s and its legal entities’ business plans to adverse changes in the economic environment, and to ensure that there are adequate financial resources in the event of a downturn. The 2022 internal stress scenario focussed on assessing vulnerabilities to inflation and rising energy prices.
Reverse stress testing
Reverse stress testing is used to explore the vulnerabilities of the Group’s and its key legal entities’ strategies and plans to extreme adverse events that would cause the businesses to fail. Where this identifies plausible scenarios with an unacceptably high risk, the Group or its entities will adopt measures to prevent or mitigate that and reflect these in strategic plans.
Other stress testing activity
The Group’s stress testing programme also involves undertaking assessments of liquidity scenarios, market risk sensitivities and scenarios, and business-specific scenarios (see the principal risk categories on pages 40 to 80 for further information on risk-specific stress testing). If required, ad hoc stress testing exercises are also undertaken to assess emerging risks, as well as in response to regulatory requests. This wide-ranging programme provides a comprehensive view of the potential impacts arising from the risks to which the Group is exposed and reflects the nature, scale and complexity of the Group. Lloyds Banking Group participated in Part 1 of the Bank of England’s Climate Biennial Exploratory Stress test in 2021 and will leverage the experience gained through that exercise to further embed climate risk into risk management and stress testing activities.
Methodology
The stress tests at all levels must comply with all regulatory requirements, achieved through comprehensive macroeconomic scenarios and a rigorous divisional, functional, risk and executive review and challenge process, supported by analysis and insight into impacts on customers and business drivers.
The engagement of all required business, Risk and Finance teams is built into the preparation process, so that the appropriate analysis of each risk category’s impact upon the business plans is understood and documented. The methodologies and modelling approach used for stress testing ensure that a clear link is shown between the macroeconomic scenarios, the business drivers for each area and the resultant stress testing outputs. All material assumptions used in modelling are documented and justified, with a clearly communicated review and sign-off process. Modelling is supported by expert judgement and is subject to Lloyds Banking Group model governance policy.

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Governance
Clear accountabilities and responsibilities for stress testing are assigned to senior management and the Risk and Finance functions throughout the Group and its key legal entities. This is formalised through the Lloyds Banking Group business planning and stress testing policy and procedure, which are reviewed at least annually.
The Group Financial Risk Committee (GFRC), chaired by the Chief Risk Officer and attended by the Chief Financial Officer and other senior Risk and Finance colleagues, has primary responsibility for overseeing the development and execution of the Group’s stress tests.
The review and challenge of the Group’s detailed stress forecasts, the key assumptions behind these, and the methodology used to translate the economic assumptions into stressed outputs conclude with the appropriate Finance and Risk sign-off. The outputs are then presented to GFRC and the Board Risk Committee for review and challenge. With all regulatory exercises being approved by the Board.

EMERGING RISKS
lbk-20221231_g13.jpg
Background and framework
Understanding emerging risks is an essential component of the Group’s risk management approach, enabling the Group to identify the most pertinent risks and opportunities, and to respond through strategic planning and appropriate risk mitigation.
Although emerging risk is not a principal risk, if left undetected emerging risks have the potential to adversely impact the Group or result in missed opportunities.
Impacts from emerging risks on the Group’s principal risks can materialise via two different routes:
Emerging risks can impact the Group’s principal risks directly in the absence of an appropriate strategic response
Alternatively, emerging risks can be a source of new strategic risks, dependent on our chosen response and the underlying assumptions on how given emerging risks may manifest
Where an emerging risk is considered material enough in its own right, the Group may choose to recognise the risk as a principal risk. Recent examples of this include climate risk and strategic risk. Such elevations are considered and approved through the Board as part of the annual refresh of Lloyds Banking Group's enterprise risk management framework.
Risk identification
The basis for risk identification is founded on collaboration between functions across the Group. The activity incorporates internal horizon scanning and engagement with external experts to gain an external context, ensuring broad coverage.
This activity is inherently linked with and builds upon the annual strategic planning cycle and is used to identify key external trends, risks and opportunities for the Group.
The Group continues to evolve its approach for the identification and prioritisation of emerging risks. During 2022, the Group enhanced its emerging risk methodology, introducing a broader range of factors to provide enriched insight.
Under the revised methodology, key factors considered in the assessment of emerging risks include:
The threat presented by a risk
The Group’s specific vulnerability to the risk
The preparation and protection the Group has in place to manage or mitigate impacts
The enhanced approach has delivered a more focused list of the Group’s key emerging risks, as detailed below, enabling greater management concentration on developing the appropriate responses.
Notable emerging risks and their implications
The Group considers the emerging risk themes detailed in the risk overview section on page 31 as having the potential to increase in significance and affect the performance of the Group. These risks can align to one or more of the Group’s strategic risk themes and are considered alongside the Group’s operating plan.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Risk mitigation
Emerging risks are managed through the Group’s strategic risk framework, detailed on page 80. The individual emerging risks detailed above have been taken to executive level committees throughout 2022 with actions assigned to closely monitor their manifestation and potential opportunities.
Pertinent emerging risks are considered as part of the Group’s strategic and business planning processes and primarily addressed through the Group’s strategy.
Key initiatives to tackle the emerging challenges and capitalise on opportunities as part of the Group’s strategy include the following:
Purpose: At the heart of the Group’s purpose are the themes of inclusion, sustainability and being people-first. As such, the Group’s strategy aims to fully embed a purpose that supports a more inclusive and sustainable future for the Group’s customers and colleagues.
Outcomes will see products, services and activities, aligning to societal and regulatory expectations, which drive impacts across housing, financial wellbeing, businesses and jobs, communities, regions, and sustainability.
Customer proposition: As part of its strategy, the Group aims to enhance its proposition, better aligning to its purpose, while supporting transition to a low carbon economy and adapting to the changing demographic of both its customer base and that of the UK.
Key components include:
Creating better engagement, improving customer journeys and enhancing experiences and tools to drive greater financial resilience and wellbeing for customers
Supporting customers and businesses in respect of making their homes, vehicles, properties and activities more sustainable
Capitalising on the Group’s existing asset and product capabilities for corporate and institutional clients to play a leading role in the transition to Net Zero, addressing regional inequalities and supporting UK prosperity by helping corporates trade internationally
Talent: The Group is firmly committed to being diverse, employing new ways of working, where colleagues are supported in having a growth mindset and empowered to make decisions at pace.
The strategy places focus on a colleague proposition that can attract and retain the best people, while leveraging talent pools across the UK and exploring in-house skills growth strategies, alongside partnerships with universities and businesses, to supplement scarce skill sets.
For the long term, the Group intends to use its strategic workforce planning capability for understanding and meeting the evolving demand of skills from its businesses and functions. This will also act as the bedrock for key strategic decisions and interventions in respect of important elements of the Group’s talent strategy in the future.
Technology: Simplification of the Group’s estate and leveraging contemporary technologies are core components of the Group’s strategy.
The Group aims to manage the challenges of a rapidly evolving landscape by employing technology that is aligned to industry best practice refresh rates, while promoting autonomy and empowerment within teams by streamlining governance.
This will be supplemented with an aligned business and technology vision and a rationalised hybrid cloud technology estate and modern engineering standards.
Data: Being data-driven is central to the Group’s transformation activity. More than one third of the benefits from the Group’s business strategies are reliant on the ability to successfully leverage data. As such, managing data risk and employing strong data ethics are key considerations for the strategy.
The Group has developed a data management strategy to provide the common framework and direction by uplifting data quality, simplifying data architecture, enhancing data governance and implementing market leading tools to improve its ability to deliver a data-first culture. The Group has also invested in data ethics framework and strong governance for its advanced analytics and cloud programmes.
In addition to the strategic actions detailed above, the Group works closely with regulatory authorities and industry bodies to ensure that the Group can monitor external developments and identify and respond to the evolving landscape, particularly in relation to regulatory and legal risk.


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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
FULL ANALYSIS OF RISK CATEGORIES
The Group’s risk framework covers all types of risk which affect the Group and could impact on the achievement of its strategic objectives. A detailed description of each category is provided on pages 41 to 80.
Risk categories recognised by the Group are periodically reviewed to ensure that they reflect the Group risk profile in light of internal and external factors, such as the Group strategy and the regulatory environment in which it operates. No changes were made to the risk categories in 2022.
Principal risk categoriesSecondary risk categories
Capital risk– Capital
Page 41
Change/execution risk– Change/execution
Page 46
Climate risk– Climate
Page 47
Conduct risk– Conduct
Page 48
Credit risk– Retail credit– Commercial credit
Page 50
Data risk– Data
Page 65
Funding and finance facilities. The Group also offered SME customers a mentoringliquidity risk– Funding and liquidity
Page 66
Market risk– Trading book– Pensions
Page 70
– Banking book
Model risk– Model
Page 74
Operational risk– Business process– Financial reporting– Security
Page 75
– Economic crime financial– Governance– Sourcing and supply chain management
– Economic crime fraud– Internal service to help navigate a path beyond the pandemic.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2021
Overview
provision
– External service provision– IT systems
Operational resilience risk– Operational resilience
Page 77
Performance across the Group’s lending portfolios has been robust, driven in part by the successful public policy interventions to address the financial impacts of COVID-19, including government-backed lending schemesPeople risk– People– Health and payment holidays, which have limited the increase in unemploymentsafety
Page 78
Regulatory and helped keep credit defaults and business failures lowlegal risk– Regulatory compliance– Legal
Page 79
Strategic risk– Strategic
Portfolios have also benefitted from the Group’s proactive risk management and prudent credit risk appetite, with robust cashflow criteria and LTVs in the Group's secured portfoliosPage 80
However, looking forward some portfolio deterioration may be expected, especially considering the withdrawal of government COVID-19 support measures and effects from a number of downside risks, including higher inflation and rising interest rates
Repayments under the government-backed lending schemes began in the second half of 2021, with arrears levels being carefully monitored, alongside continued review of customer trends and indicators to ensure early signs of customer distress are quickly identified
The Group continues to hold appropriate expected credit loss (ECL) allowances in light of the uncertainties and to protect against downside risks
The impairment credit in 2021 was £1,318 million, compared to a charge of £4,060 million in 2020. The full-year credit resulted from a release of expected credit loss allowances based upon improvements to the macroeconomic outlook for the UK, combined with robust observed credit performance, with a low run rate impairment charge
As a result, the Group’s customer related ECL allowances reduced in the period from £6,127 million to £3,998 million. Reductions in Commercial Banking ECL allowances also reflected improved outcomes on restructuring cases, reduction in Stage 2 exposures and lower flows to default
Stage 2 loans and advances to customers reduced from £51,280 million to £34,884 million and as a percentage of total lending reduced by 3.4 percentage points to 7.2 per cent (31 December 2020: 10.6 per cent), predominantly reflecting the improvement in the Group’s forward-looking macroeconomic assumptions. Of these, 89.0 per cent were up to date (31 December 2020: 91.6 per cent). Stage 2 coverage reduced to 3.4 per cent (31 December 2020: 4.6 per cent)
Stage 3 loans and advances to customers reduced in the period to £6,406 million (31 December 2020: £6,443 million) but remained stable as a percentage of total lending at 1.3 per cent (31 December 2020: 1.3 per cent). Stage 3 coverage reduced by 5.0 percentage points to 27.4 per cent (31 December 2020: 32.4 per cent), largely driven by an increase in Retail BBLS assets which hold zero ECL allowances due to the UK Government guarantee in place, the improved macroeconomic outlook, and a small number of single name releases in Commercial Banking, including coronavirus impacted restructuring cases
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Prudent risk appetite and risk management
The Group continues to take a prudent approach to credit risk and has a through-the-cycle credit risk appetite, while working closely with customers to help and support them through and recover from the crisis
Sector and asset class concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product caps and policies limit exposure to certain higher risk and vulnerable sectors and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers throughout the recovery to ensure they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due
Impairment (credit) charge by division
Loans and advances to customersLoans and advances to banksFinancial
assets at
fair value
through other
comprehensive
income
Undrawn
balances
20212020
£m£m£m£m£m£m
UK mortgages(271)  (2)(273)478 
Credit cards29   (78)(49)800 
Loans and overdrafts83   (44)39 739 
UK Motor Finance(149)  (2)(151)226 
Other(7)  (14)(21)141 
Retail(315)  (140)(455)2,384 
SME(218)  (19)(237)264 
Corporate and other1
(541)(4)(3)(72)(620)1,016 
Commerical Banking(759)(4)(3)(91)(857)1,280 
Other(7) 1  (6)396 
Total impairment (credit) charge(1,081)(4)(2)(231)(1,318)4,060 
1Corporate and other primarily comprises Mid Corporates and Corporate and Institutional.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Group loans and advances to customers
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2021At 31 Dec 2020
£m£m
Customer related balances
Drawn3,804 5,701 
Undrawn194 426 
3,998 6,127 
Other assets2 
Total expected credit loss allowance4,000 6,132 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 2020
Write-offs
and other1
Income
statement
charge (credit)
Net ECL
decrease
Closing ECL at 31 Dec 2021
£m£m£m£m£m
UK mortgages1,027 83 (273)(190)837 
Credit cards923 (353)(49)(402)521 
Loans and overdrafts715 (309)39 (270)445 
UK Motor Finance501 (52)(151)(203)298 
Other229 (43)(21)(64)165 
Retail3,395 (674)(455)(1,129)2,266 
SME502 (10)(237)(247)255 
Corporate and other1,813 (132)(620)(752)1,061 
Commercial Banking2,315 (142)(857)(999)1,316 
Other422 2 (6)(4)418 
Total2
6,132 (814)(1,318)(2,132)4,000 
1Contains adjustments in respect of purchased or originated credit-impaired financial assets.
2Total ECL includes £2 million relating to other non customer-related assets (31 December 2020: £5 million).
54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and reverse repurchase agreements and expected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 2
as % of
total
Stage 3
as % of
total
£m£m£m£m£m%%
At 31 December 2021
Loans and advances to customers and reverse repurchase agreements
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards12,148 2,077 292  14,517 14.3 2.0 
Loans and overdrafts8,181 1,105 271  9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201  14,276 12.8 1.4 
Other16,414 1,959 778  19,151 10.2 4.1 
Retail322,619 28,767 3,482 10,977 365,845 7.9 1.0 
SME27,260 3,002 843  31,105 9.7 2.7 
Corporate and other32,056 3,081 2,019  37,156 8.3 5.4 
Commercial Banking59,316 6,083 2,862  68,261 8.9 4.2 
Other1
47,143 34 62  47,239 0.1 0.1 
Total gross lending429,078 34,884 6,406 10,977 481,345 7.2 1.3 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value428,169 33,772 4,833 10,767 477,541 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards144 249 128  521 
Loans and overdrafts136 170 139  445 
UK Motor Finance2
108 74 116  298 
Other45 65 55  165 
Retail482 952 622 210 2,266 
SME61 104 90  255 
Corporate and other63 140 857  1,060 
Commercial Banking124 244 947  1,315 
Other406 2 9  417 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers and reverse repurchase agreements3
UK mortgages 1.8 9.5 1.9 0.3 
Credit cards1.2 12.0 56.9  3.6 
Loans and overdrafts1.7 15.4 67.5  4.7 
UK Motor Finance0.9 4.0 57.7  2.1 
Other0.3 3.3 13.8  0.9 
Retail0.1 3.3 20.9 1.9 0.6 
SME0.2 3.5 12.7  0.8 
Corporate and other0.2 4.5 42.5  2.9 
Commercial Banking0.2 4.0 34.8  1.9 
Other0.9 5.9 14.5  0.9 
Total0.2 3.4 27.4 1.9 0.8 
1Includes reverse repos of £46.7 billion.
2UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.
3Total and Stage 3 ECL allowance as a percentage of drawn balances exclude loans in recoveries in credit cards of £67 million, loans and overdrafts of £65 million, Retail other of £379 million, SME of £135 million and Corporate and other of £4 million.
55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1Stage 2Stage 3POCITotalStage 2
as % of
total
Stage 3
as % of
total
£m£m£m£m£m%%
At 31 December 2020
Loans and advances to customers and reverse repurchase agreements
UK mortgages251,418 29,018 1,859 12,511 294,806 9.8 0.6 
Credit cards11,496 3,273 340 — 15,109 21.7 2.3 
Loans and overdrafts7,710 1,519 307 — 9,536 15.9 3.2 
UK Motor Finance12,786 2,216 199 — 15,201 14.6 1.3 
Other17,879 1,304 184 — 19,367 6.7 1.0 
Retail301,289 37,330 2,889 12,511 354,019 10.5 0.8 
SME27,015 4,500 791 — 32,306 13.9 2.4 
Corporate and other29,882 9,438 2,694 — 42,014 22.5 6.4 
Commercial Banking56,897 13,938 3,485 — 74,320 18.8 4.7 
Other1
57,422 12 69 — 57,503 — 0.1 
Total gross lending415,608 51,280 6,443 12,511 485,842 10.6 1.3 
ECL allowance on drawn balances(1,347)(2,125)(1,968)(261)(5,701)
Net balance sheet carrying value414,261 49,155 4,475 12,250 480,141 
Customer related ECL allowance (drawn and
undrawn)
UK mortgages107 468 191 261 1,027 
Credit cards240 530 153 — 923 
Loans and overdrafts224 344 147 — 715 
UK Motor Finance2
197 171 133 — 501 
Other46 124 59 — 229 
Retail814 1,637 683 261 3,395 
SME142 234 126 — 502 
Corporate and other172 475 1,161 — 1,808 
Commercial Banking314 709 1,287 — 2,310 
Other410 — 12 — 422 
Total1,538 2,346 1,982 261 6,127 
Customer related ECL allowance (drawn and
undrawn) as a percentage of loans and advances to
customers and reverse repurchase agreements
3
UK mortgages— 1.6 10.3 2.1 0.3 
Credit cards2.1 16.2 56.0 — 6.1 
Loans and overdrafts2.9 22.6 64.2 — 7.6 
UK Motor Finance1.5 7.7 66.8 — 3.3 
Other0.3 9.5 39.3 — 1.2 
Retail0.3 4.4 25.2 2.1 1.0 
SME0.5 5.2 19.1 — 1.6 
Corporate and other0.6 5.0 43.2 — 4.3 
Commercial Banking0.6 5.1 38.5 — 3.1 
Other0.7 — 17.4 — 0.7 
Total0.4 4.6 32.4 2.1 1.3 
1Includes reverse repos of £54.4 billion.
2UK Motor Finance for Stages 1 and 2 include £192 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.
3Total and Stage 3 ECL allowance as a percentage of drawn balances exclude loans in recoveries in credit cards of £67 million, loans and overdrafts of £78 million, Retail other of £34 million, SME of £132 million and Corporate and other of £6 million.
The Group considers both reputational and financial impact in the course of managing all its risks and therefore does not classify reputational impact as a separate risk category.
40

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITAL RISK
DEFINITION
Capital risk is defined as the risk that an insufficient quantity or quality of capital is held to meet regulatory requirements or to support business strategy, an inefficient level of capital is held or that capital is inefficiently deployed across the Group.
EXPOSURES
A capital risk event arises when the Group has insufficient capital resources to support its strategic objectives and plans, and to meet both regulatory and external stakeholder requirements and expectations. This could arise due to a depletion of the Group’s capital resources as a result of the crystallisation of any of the risks to which it is exposed, or through a significant increase in risk-weighted assets as a result of rule changes or economic deterioration. Alternatively a shortage of capital could arise from an increase in the minimum requirements for capital, leverage or MREL either at Group level or regulated entity level. The Group's capital management approach is focused on maintaining sufficient and appropriate capital resources across all regulated levels of its structure in order to prevent such exposures.
MEASUREMENT
In accordance with UK ring-fencing legislation, the Group was appointed as the Ring-Fenced Bank sub-group (‘RFB sub-group’) under Lloyds Banking Group plc. As a result the Group is subject to separate supervision by the UK Prudential Regulation Authority (PRA) on a sub-consolidated basis (as the RFB sub-group) in addition to the supervision applied to Lloyds Bank plc on an individual basis.
The Group maintains capital levels on a consolidated and individual basis commensurate with a prudent level of solvency to achieve financial resilience and market confidence. To support this, capital risk appetite on both a consolidated and individual basis is calibrated by taking into consideration both an internal view of the amount of capital to hold as well as external regulatory requirements.
The Group assesses both its regulatory capital requirements and the quantity and quality of capital resources it holds to meet those requirements through applying the regulatory capital framework set out under the Capital Requirements Directive and Regulation (CRD IV), as amended by subsequent revisions to the Directive (CRD V) and to the Regulation (CRR II), the latter applying in full from 1 January 2022 following the UK implementation of the remaining provisions of CRR II. The requirements are supplemented through additional regulation under the PRA Rulebook and associated statements of policy, supervisory statements and other regulatory guidance.
The minimum amount of total capital, under Pillar 1 of the regulatory capital framework, is set at 8 per cent of total risk-weighted assets. At least 4.5 per cent of risk-weighted assets are required to be met with common equity tier 1 (CET1) capital and at least 6 per cent of risk-weighted assets are required to be met with tier 1 capital. Minimum Pillar 1 requirements are supplemented by additional minimum requirements under Pillar 2A of the regulatory capital framework, the aggregate of which is referred to as the Group's Total Capital Requirement (TCR), and a number of regulatory capital buffers as described below.
Additional minimum capital requirements under Pillar 2A are set by the PRA as a firm-specific Individual Capital Requirement (ICR) reflecting a point in time estimate, which may change over time, of the minimum amount of capital to cover risks that are not fully covered by Pillar 1 and those risks not covered at all by Pillar 1. A key input into the PRA’s Pillar 2A setting process is a bank's own assessment of the minimum amount of capital it needs to cover risks that are not covered or not fully covered by Pillar 1 as part of its Internal Capital Adequacy Assessment Process (ICAAP). Pillar 2A capital requirements consist of a variable amount (being a set percentage of risk-weighted assets), with fixed add-ons for certain risk types. During 2022 the PRA reduced the Group’s Pillar 2A capital requirement to around 3.0 per cent of risk-weighted assets, of which around 1.7 per cent of risk-weighted assets must be met by CET1 capital.
A range of additional regulatory capital buffers apply under the capital rules, which are required to be met with CET1 capital. These include a capital conservation buffer (2.5 per cent of risk-weighted assets) and a time-varying countercyclical capital buffer (CCyB) which is currently around 0.9 per cent of risk-weighted assets following the increase in the UK CCyB rate (which is set by the Bank of England's Financial Policy Committee) to 1 per cent in December 2022. The UK CCyB rate will increase to 2 per cent in July 2023, representing an equivalent increase in the Group's CCyB to around 1.9 per cent of risk-weighted assets.
In addition, the Group in its capacity as the RFB sub-group is subject to an Other Systemically Important Institution (O-SII) buffer of 2.0 per cent of risk-weighted assets which is designed to hold systemically important banks to higher capital standards so that they can withstand a greater level of stress before requiring resolution. The next review of the Group’s O-SII buffer will take place in December 2023, based upon year-end 2022 financial results, with any changes applying from 1 January 2025. The Financial Policy Committee has amended the O-SII buffer framework to change the metric for determining the buffer rate from total assets to the UK leverage exposure measure. Based on the Group's leverage exposure measure as at 31 December 2022, the OSII buffer rate will be maintained at 2.0 per cent.
As part of the Group's capital planning process, forecast capital positions are subjected to stress testing to determine the adequacy of the Group’s capital resources against minimum requirements, including the ICR. The PRA considers outputs from the Group’s stress tests, in conjunction with other information, as part of the process for informing the setting of a capital buffer for the Group, known as the PRA Buffer. The PRA requires this buffer to remain confidential.
Usage of the PRA Buffer would trigger a dialogue between the Group and the PRA to agree what action is required whereas a breach of the combined capital buffer (all other regulatory buffers, as referenced above) would give rise to mandatory restrictions upon any discretionary capital distributions. The PRA has previously communicated its expectation that banks' capital and liquidity buffers can be drawn down as necessary to support the real economy through a shock and that sufficient time would be made available to restore buffers in a gradual manner.
In addition to the risk-based capital framework outlined above, the Group is also subject to minimum capital requirements under the UK Leverage Ratio Framework. The leverage ratio is calculated by dividing tier 1 capital resources by the leverage exposure which is a defined measure of on-balance sheet assets and off-balance sheet items.
The minimum tier 1 leverage ratio requirement under the UK Leverage Ratio Framework is 3.25 per cent. This is supplemented by a time-varying countercyclical leverage buffer (CCLB) requirement, which is currently 0.3 per cent of the leverage exposure measure, and an additional leverage ratio buffer (ALRB) requirement of 0.7 per cent of the leverage exposure measure which reflects the application of the Group’s O-SII buffer. Following the planned increase in the UK CCyB rate to 2 per cent in July 2023, the Group’s CCLB would be expected to increase to 0.7 per cent.
At least 75 per cent of the 3.25 per cent minimum leverage ratio requirement as well as 100 per cent of regulatory leverage buffers must be met by CET1 capital.
The leverage ratio framework does not currently give rise to higher regulatory capital requirements for the Group than the risk-based capital framework.

41

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
MITIGATION
The Group's capital management framework is part of a comprehensive framework within Lloyds Banking Group that includes the setting of capital risk appetite and capital planning and stress testing activities. Close monitoring of capital and leverage ratios is undertaken to ensure the Group meets regulatory requirements and risk appetite levels and deploys its capital resources efficiently.
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed. The Recovery Plan sets out a range of potential mitigating actions that the Group could take in response to a stress, including as part of the wider Lloyds Banking Group response. For example the Group is able to accumulate additional capital through the retention of profits over time, which can be enhanced through reducing or cancelling dividend payments upstreamed to its parent (Lloyds Banking Group plc), by raising new equity via an injection of capital from its parent and by issuing additional tier 1 or tier 2 capital securities to its parent. The cost and availability of additional capital from its parent is dependent upon market conditions and perceptions at the time.
The Group is also able to manage the demand for capital through management actions including adjusting its lending strategy, risk hedging strategies and through business disposals.
Capital policies and procedures are well established and subject to independent oversight.
MONITORING
The Group’s capital is actively managed and monitoring capital ratios is a key factor in the Group’s planning processes and stress testing. Multi-year base case forecasts of the Group’s capital position, based upon the Group's operating plan, are produced at least annually to inform the Group capital plan whilst shorter term forecasts are undertaken to understand and respond to variations of the Group’s actual performance against the plan. The Group’s capital plan is tested for capital adequacy using relevant stress scenarios and sensitivities covering adverse economic conditions as well as other adverse factors that could impact the Group.
Regular monitoring of the capital position for the Group and its key regulated entities is undertaken by a range of Lloyds Banking Group and Ring-Fenced Banks committees, including the Group Capital Risk Committee (GCRC), Group Financial Risk Committee (GFRC), Group Asset and Liability Committees (GALCO) and Group Risk Committees (GRC), in addition to the Board Risk Committee (BRC) and the Board. This includes reporting of actual ratios against forecasts and risk appetite, base case and stress scenario projected ratios, and review of early warning indicators and assessment against the Capital Contingency Framework.
The regulatory framework within which the Group operates continues to evolve and further detail on this is provided in the Group's Pillar 3 disclosures. The Group continues to monitor these developments very closely, analysing the potential capital impacts to ensure that, through organic capital generation and management actions, the Group continues to maintain a strong capital position that exceeds both minimum regulatory requirements and the Group's risk appetite and is consistent with market expectations.
MINIMUM REQUIREMENT FOR OWN FUNDS AND ELIGIBLE LIABILITIES (MREL)
Global systemically important banks (G-SIBs) are subject to an international standard on total loss absorbing capacity (TLAC). The standard is designed to enhance the resilience of the global financial system by ensuring that failing G-SIBs have sufficient capital to absorb losses and recapitalise under resolution, whilst continuing to provide critical banking services.
In the UK, the Bank of England has implemented the requirements of the international TLAC standard through the establishment of a framework which sets out minimum requirements for own funds and eligible liabilities (MREL). The purpose of MREL is to require firms to maintain sufficient own funds and eligible liabilities that are capable of credibly bearing losses or recapitalising a bank whilst in resolution. MREL can be satisfied by a combination of regulatory capital and certain unsecured liabilities (which must be subordinate to a firm’s operating liabilities).
The Bank of England's MREL statement of policy (MREL SoP) sets out its approach to setting external MREL and the distribution of MREL resources internally within groups. Internal MREL resources are intended to enable a material subsidiary to be recapitalised as part of a group resolution strategy without the need for the Bank of England to apply its resolution powers directly to the subsidiary itself.
The Group’s parent, Lloyds Banking Group plc, is subject to the Bank of England’s MREL SoP and must therefore maintain a minimum level of external MREL resources. Lloyds Banking Group plc operates a single point of entry (SPE) resolution strategy, with Lloyds Banking Group plc as the designated resolution entity. Under this strategy, the Group has been identified as a material subsidiary of Lloyds Banking Group plc and must therefore maintain a minimum level of internal MREL resources. As at 31 December 2022, the Group's internal MREL resources exceeded the minimum required.
ANALYSIS OF CET1 CAPITAL POSITION
The Group’s CET1 capital ratio decreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent at 31 December 2021.
This initially reflected a reduction of around 250 basis points on 1 January 2022 for regulatory changes which included an increase in risk-weighted assets, in addition to other related modelled impacts on CET1 capital, following:
The anticipated impact of the implementation of new CRD IV mortgage, retail unsecured and commercial banking models to meet revised regulatory standards for modelled outputs
The UK implementation of the remainder of CRR II which included a new standardised approach for measuring counterparty credit risk (SA-CCR)
This was in addition to the reinstatement of the full deduction treatment for intangible software assets and phased reductions in IFRS 9 transitional relief.
The new CRD IV models remain subject to finalisation and approval by the PRA and therefore uncertainty over the final impact remains.
The impact of the regulatory changes on 1 January 2022 was partially offset by profits for the year and a subsequent reduction in risk-weighted assets during the year. This was offset in part by pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and distributions on other equity instruments.
TOTAL CAPITAL REQUIREMENT
The Group’s total capital requirement (TCR) as at 31 December 2022, being the aggregate of the Group's Pillar 1 and current Pillar 2A capital requirements, was £19,297 million (31 December 2021: £19,364 million).
42

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITAL RESOURCES
An analysis of the Group’s capital position as at 31 December 2022 is presented in the following section. The capital position reflects the application of the transitional arrangements for IFRS 9.
Capital resources (audited)
The table below summarises the consolidated capital position of the Group. The Group’s Pillar 3 disclosures provide a comprehensive analysis of the own funds of the Group.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Common equity tier 1
Shareholders’ equity per balance sheet34,709 36,410 
Adjustment to retained earnings for foreseeable dividends(1,900)– 
Cash flow hedging reserve5,168 451 
Other adjustments1
131 770 
38,108 37,631 
less: deductions from common equity tier 1
Goodwill and other intangible assets(4,783)(2,870)
Prudent valuation adjustment(132)(159)
Removal of defined benefit pension surplus(2,804)(3,200)
Deferred tax assets(4,463)(4,498)
Common equity tier 1 capital25,926 26,904 
Additional tier 1
Additional tier 1 instruments4,268 4,949 
Total tier 1 capital30,194 31,853 
Tier 2
Tier 2 instruments5,318 6,322 
Other adjustments303 (266)
Total tier 2 capital5,621 6,056 
Total capital resources2
35,815 37,909 
Risk-weighted assets (unaudited)174,902 161,576 
Common equity tier 1 capital ratio (unaudited)14.8%16.7%
Tier 1 capital ratio (unaudited)17.3%19.7%
Total capital ratio2 (unaudited)
20.5%23.5%
1Includes an adjustment applied to reserves to reflect the application of the IFRS 9 transitional arrangements for capital.
2Following the completion of the transition to end-point eligibility rules on 1 January 2022, legacy tier 1 and tier 2 capital instruments subject to the original CRR transitional rules have now been fully removed from regulatory capital. Included in tier 2 capital is a single legacy tier 2 capital instrument of £5 million that remains eligible under the extended transitional rules of CRR II. Excluding this instrument, total capital resources at 31 December 2022 are £35,810 million and the total capital ratio is 20.5 per cent.


43

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Movements in capital resources
The key movements are set out in the table below.
Common
equity
tier 1
£m
Additional
tier 1
£m
Tier 2
£m
Total
capital
£m
At 31 December 202126,904 4,949 6,056 37,909 
Profit for the year4,794   4,794 
Foreseeable dividend accrual(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(227)  (227)
Pension deficit contributions(1,611)  (1,611)
Fair value through other comprehensive income reserve(31)  (31)
Prudent valuation adjustment27   27 
Deferred tax asset35   35 
Goodwill and other intangible assets(1,913)  (1,913)
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (681)(435)(1,116)
Distributions on other equity instruments(241)  (241)
Other movements89   89 
At 31 December 202225,926 4,268 5,621 35,815 
CET1 capital resources have reduced by £978 million over the year, primarily reflecting:
The reduction on 1 January 2022 for regulatory changes including the reinstatement of the full deduction treatment for intangible software assets in addition to phased and other reductions in IFRS 9 transitional relief
Pension deficit contributions (fixed and variable) paid into the Group's three main defined benefit pension schemes
The accrual for foreseeable ordinary dividends and distributions on other equity instruments
Partially offset by profits for the year
AT1 capital resources have reduced by £681 million and Tier 2 capital resources by £435 million over the year. The reductions primarily reflect the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase and the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
Risk-weighted assets
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Foundation Internal Ratings Based (IRB) Approach37,907 39,548 
Retail IRB Approach81,066 65,435 
Other IRB Approach5,834 7,117 
IRB Approach124,807 112,100 
Standardised (STA) Approach1
19,795 19,861 
Credit risk144,602 131,961 
Securitisation1
5,899 5,373 
Counterparty credit risk773 1,257 
Credit valuation adjustment risk342 207 
Operational risk23,204 22,575 
Market risk82 203 
Risk-weighted assets174,902 161,576 
Of which threshold risk-weighted assets2
1,864 2,318 
1Threshold risk-weighted assets are now included within the Standardised (STA) Approach. In addition securitisation risk-weighted assets are now shown separately. Comparatives have been presented on a consistent basis.
2Threshold risk-weighted assets reflect the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.
Risk-weighted assets have increased by £13 billion during the year, primarily reflecting:
• The increase to around £178 billion of risk-weighted assets on 1 January 2022 from regulatory changes which include the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this
• Partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements
44

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Leverage ratio
The table below summarises the component parts of the Group's leverage ratio.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Total tier 1 capital (fully loaded)30,194 31,172 
Exposure measure
Statutory balance sheet assets
Derivative financial instruments3,857 5,511 
Securities financing transactions39,261 49,708 
Loans and advances and other assets573,810 547,630 
Total assets616,928 602,849 
Qualifying central bank claims(71,747)(50,824)
Derivatives adjustments(2,960)185 
Securities financing transactions adjustments1,939 1,321 
Off-balance sheet items33,863 49,349 
Amounts already deducted from Tier 1 capital(11,724)(9,994)
Other regulatory adjustments1
(6,714)(8,236)
Total exposure measure559,585 584,650 
Average exposure measure2
572,388 
UK leverage ratio5.4%5.3%
Average UK leverage ratio2
5.4%
Leverage exposure measure (including central bank claims)631,332 635,474 
Leverage ratio (including central bank claims)4.8%4.9%
1Includes deconsolidation adjustments that relate to the deconsolidation of certain Group entities that fall outside the scope of the Group's regulatory capital consolidation and adjustments to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS).
2The average UK leverage ratio is based on the average of the month end tier 1 capital position and average exposure measure over the quarter (1 October 2022 to 31 December 2022). The average of 5.4 per cent compares to 5.2 per cent at the start and 5.4 per cent at the end of the quarter.
Analysis of leverage movements
The Group’s UK leverage ratio increased to 5.4 per cent (31 December 2021: 5.3 per cent), reflecting the £25.1 billion reduction in the leverage exposure measure, partially offset by the reduction in the total tier 1 capital position. The reduction in the exposure measure largely reflected reductions in securities financing transaction volumes and the measure for off-balance sheet items following optimisation activity which has resulted in a reduction in the credit conversion factor applied to residential mortgage offers.
The average UK leverage ratio was 5.4 per cent over the fourth quarter, reflecting an increase in the ratio across the quarter as the exposure measure reduced, largely driven by decreasing SFT volumes.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2022
At 31 Dec
2021
Common equity tier 1 (£m)25,51526,253
Transitional tier 1 (£m)29,78331,202
Transitional total capital (£m)35,85538,039
Total risk-weighted assets (£m)174,977161,805
Common equity tier 1 ratio (%)14.6%16.2%
Transitional tier 1 ratio (%)17.0%19.3%
Transitional total capital ratio (%)20.5%23.5%
UK leverage ratio exposure measure (£m)559,175584,000
UK leverage ratio (%)5.3%5.2%
The Group applies the full extent of the IFRS 9 transitional arrangements for capital as set out under CRR Article 473a (as amended via the CRR 'Quick Fix' revisions published in June 2020). Specifically, the Group has opted to apply both paragraphs 2 and 4 of CRR Article 473a (static and dynamic relief) and in addition to apply a 100 per cent risk weight to the consequential Standardised credit risk exposure add-back as permitted under paragraph 7a of the revisions.
As at 31 December 2022, static relief under the transitional arrangements amounted to £133 million (31 December 2021: £264 million) and dynamic relief amounted to £278 million (31 December 2021: £387 million) through CET1 capital.
On 1 January 2023 IFRS 9 static relief came to an end and the transitional factor applied to IFRS 9 dynamic relief reduced by a further 25 per cent.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGE/EXECUTION RISK
DEFINITION
Change/execution risk is defined as the risk that, in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group’s risk appetite.
EXPOSURES
Change/execution risks arise when the Group undertakes activities which require products, processes, people, systems or controls to change. These changes can be as a result of external drivers (for example, a new piece of regulation that requires the Group to put in place a new process or reporting) and/or internal drivers including business process changes, technology upgrades and strategic business or technology transformation.
MEASUREMENT
The Group currently measures change/execution risk against defined risk appetite metrics which are a combination of leading, quality and delivery indicators across the investment portfolio. These indicators are reported through internal governance structures and monthly execution risk metrics; which forms part of the Board risk appetite metrics, and are under ongoing evolution and enhancement to ensure ongoing support of the Group’s change and transformation agenda.
MITIGATION
The Group takes a range of mitigating actions with respect to change/execution risk. These include the following:
The Board establishes a Group-wide risk appetite and metric for change/execution risk
Ensuring compliance with the change policy and associated policies and procedures, which set out the principles and key controls that apply across the business and are aligned to the Group risk appetite
Businesses assess the potential impacts of undertaking any change activity on their ability to execute effectively, on customers and colleagues and on the potential consequences for existing business risk profiles
The implementation of effective governance and control frameworks to ensure adequate controls are in place to manage change activity and act to mitigate the change/execution risks identified. These controls are monitored in line with the change policy and enterprise risk management framework
Events and incidents related to change activities are escalated and managed appropriately in line with risk framework guidance
Ensuring there are sufficient, appropriately skilled resources to support the safe delivery of the Group’s current and future change portfolio
MONITORING
Change/execution risks are monitored and reported through to the Board and Group Governance Committees in accordance with the Group’s enterprise risk management framework. Risk exposures are assessed monthly through established governance in Lloyds Banking Group's functional and divisional risk committees with escalation to Executive Committees where required. Material change/execution related risk events or incidents are escalated in accordance with the Group operational risk policy and change policy. In addition there is oversight, challenge and reporting at Risk division level to support overall management of risks and ongoing effectiveness of controls.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage, either from the impacts of climate change and the transition to net zero, or as a result of the Group’s responses to tackling climate change.
EXPOSURES
Climate risk can arise from:
Physical risks – changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks – changes associated with the move towards net zero, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change.
This has informed an analysis of the main climate risks facing the Group, including how these may impact across the different principal risks within the Group’s enterprise risk management framework.
MEASUREMENT
The Group considers how climate risks are incorporated into the measurement of expected credit losses. An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS). This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
The Group continues to enhance its internal climate risk assessment methodologies and tools to assess the physical and transition risks which could impact clients and customers. One example is the qualitative ESG risk assessment tool for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.
The Group also continues to evolve its climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to its strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data. The Group has established a centre of excellence to bring together the expertise and resources to further develop scenario analysis capabilities, building on the experience gained in Lloyds Banking Group's participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise and other internal assessments.
Climate considerations also form part of the Group’s planning and forecasting activities, with a forecast of the Group’s financed emissions included within the Group’s four-year financial plan, alongside a qualitative assessment of the climate risks and opportunities for certain material sectors.
MITIGATION
The Lloyds Banking Group’s climate risk policy provides an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
Lloyds Banking Group’s risk appetite for managing climate risk from its lending activities is outlined in its fourteen external sector statements, which form one of the ways for managing and controlling climate risk. These sector statements outline what types of activities the Group will and will not support. The Group’s external sector statements are publicly available on the Group Responsible Business Download Centre.
The Group continues to embed climate risk, as well as wider ESG considerations, into its credit risk framework, policies and processes. As climate risk is embedded into the credit risk management framework, the Group is continuing to assess how climate risk is reflected in its credit risk policies and sector appetites over the short, medium and long term. The Group currently looks to ensure that climate and broader ESG risks are considered for all commercial customers that bank with the Group, with specific commentary in new and renewal applications where total aggregated hard limits exceed £500,000 (excluding automated decisioning processes for smaller counterparties). Lloyds Banking Group’s retail credit risk policies require due regard to be paid to energy efficiency, Energy Performance Certificate (EPC) controls, and physical risks, such as flood assessments, in the mortgages business, and transition risks, pace and growth of electric vehicles, within the motor portfolio.
MONITORING
Climate risk is considered each month through the Group’s risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This ensures Board oversight of the Group’s overall climate risk profile, plans to develop capabilities supporting climate risk management and development of climate-related risk appetite.
The integration of climate risk into credit decisioning (for example, EPC and flood risk data in Homes) has supported the development of metrics which highlight the levels of physical and transition risk in key portfolios, and allows the Group to differentiate its lending strategy. The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CONDUCT RISK
DEFINITION
Conduct risk is defined as the risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.
Customer harm or detriment is defined as consumer loss, distress or inconvenience to customers due to breaches of regulatory or internal requirements or our wider duty to act fairly and reasonably.
EXPOSURES
The Group faces significant conduct risks, which affect all aspects of the Group’s operations and all types of customers. The introduction of Consumer Duty has increased regulatory expectations in relation to customer outcomes, including how the Group demonstrates and measures them.
Conduct risks can impact directly or indirectly on the Group’s customers and could materialise from a number of areas across the Group, including:
Business and strategic planning that does not sufficiently consider customer needs
Ineffective development, management and monitoring of products, their distribution (including the sales process, fair value assessment and responsible lending criteria) and post-sales service (including the management of customers in financial difficulties)
Unclear, unfair, misleading or untimely customer communications
A culture that is not sufficiently customer-centric
Poor governance of colleagues’ incentives and rewards and approval of schemes which lead to behaviours that drive unfair customer outcomes
Ineffective identification, management and oversight of legacy conduct issues
Ineffective management and resolution of customers’ complaints or claims
Outsourcing of customer service and product delivery to third parties that do not have the same level of control, oversight and culture as the Group
The Group is also exposed to the risk of engaging in activities or failing to manage conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest.
There continues to be a significant focus on market misconduct, and action has been taken to move to risk-free rates following the ending of the majority of London Inter-bank Offered Rate (LIBOR) measures on 1st January 2022.
There is a high level of scrutiny from regulatory bodies, the media, politicians, and consumer groups regarding financial institutions’ treatment of customers, especially those with characteristics of vulnerability. The Group continues to apply significant focus to its treatment of all customers, in particular those in financial difficulties and those with characteristics of vulnerability, to ensure good outcomes.
The Group continuously adapts to market developments that could pose heightened conduct risk, and actively monitors for early signs of financial difficulties driven by pressures from a rising cost of living, rising interest rates and continuing impacts from COVID-19.
Other key areas of focus include transparency and fairness of pricing communications; ensuring victims of Authorised Push Payment Fraud receive good outcomes; and increased expectations regarding customer outcomes due to the introduction of the FCA’s Consumer Duty Regulation.
MEASUREMENT
To articulate its conduct risk appetite, the Group has sought more granularity through the use of suitable Conduct Risk Appetite Metrics (CRAMs) and tolerances that indicate where it may be operating outside its conduct risk appetite.
CRAMs have been designed for services and products offered by the Group and are measured by a consistent set of common metrics. These contain a range of product design, sales and process metrics (including outcome testing outputs) to provide a more holistic view of conduct risks; some products also have a suite of additional bespoke metrics.
Each of the tolerances for the metrics are agreed for the individual product or service and are regularly tracked. At a consolidated level these metrics are part of the Board risk appetite. The Group has, and continues to, evolve its approach to conduct risk measurements, to include emerging conduct themes.
MITIGATION
The Group takes a range of mitigating actions with respect to conduct risk and remains focused on delivering a leading customer experience.
The Group’s ongoing commitment to good customer outcomes sets the tone from the top and supports the development our values-led culture with customers at the heart, strengthening links between actions to support conduct, culture and customer and enabling more effective control management. Actions to encourage good conduct include:
Conduct risk appetite established at Group and divisional level, with metrics included in the Group risk appetite to ensure ongoing focus
Simplified and enhanced conduct policies and procedures in place to ensure appropriate controls and processes that deliver good customer outcomes, and support market integrity and competition requirements
Customer needs considered through divisional customer plans, with integral conduct lens
Cultural transformation: achieving a values-led culture through a consistent focus on behaviours to ensure the Group is transforming its culture for success in a digital world. This is supported by strong direction and tone from senior executives and the Board
Development and continued oversight of the implementation of the vulnerability strategy continues through the Lloyds Banking Group Customer Inclusion Forum to monitor vulnerable outcomes, provide strategic direction and ensure consistency across the Group
Robust product governance framework to ensure products continue to offer customers fair value, and consistently meet their needs throughout their product lifecycle
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Effective complaints management through responding to, and learning from, root causes of complaint volumes and Financial Ombudsman Service (FOS) change rates
Review and oversight of thematic conduct agenda items at senior committees, ensuring holistic consideration of key Lloyds Banking Group-wide conduct risks
Robust recruitment and training, with a continued focus on how the Group manages colleagues’ performance with clear customer accountabilities
Ongoing engagement with third parties involved in serving the Group’s customers to ensure consistent delivery
Monitoring and testing of customer outcomes to ensure the Group delivers good outcomes for customers throughout the product and service lifecycle, and make continuous improvements to products, services and processes
Continued focus on market conduct; member of the Fixed Income, Currencies and Commodities Markets Standard Board; and committed to conducting its market activities consistent with the principles of the UK Money Markets code, the Global Precious Metals Code and the FX Global Code
Adoption of robust change delivery methodology to enable prioritisation and delivery of initiatives to address conduct challenges
Continued focus on proactive identification and mitigation of conduct risk in the Lloyds Banking Group’s strategy
Active engagement with regulatory bodies and other stakeholders to develop understanding of concerns related to customer treatment, effective competition and market integrity, to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
Creation of tools and additional support for customers impacted by the rising cost of living, including cost of living hub and interest-free overdraft buffer
A programme of work is underway to deliver the enhanced expectations of Consumer Duty
MONITORING
Conduct risk is governed through divisional risk committees and significant issues are escalated to the Lloyds Banking Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework, as well as through the monthly Risk Reporting. The risk exposures are reported, discussed and challenged at divisional risk committees. Remedial action is recommended, if required. All material conduct risk events are escalated in accordance with the Lloyds Banking Group Operational Risk Policy.
A number of activities support the close monitoring of conduct risk including:
The use of CRAMs across the Group, with a clear escalation route to Board
Oversight and assurance activities across the three lines of defence
Horizon scanning
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off-balance sheet).
EXPOSURES
The principal sources of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-97.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-97.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-19 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-62 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer – for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to risk committees and forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group’s credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that climate change is likely to result in changes in the risk profile and outlook for the Group’s customers, the sectors the Group operates in and collateral/asset valuations.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation and calibration of credit risk appetite, where appropriate.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 74.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies, appetite statements and mandates are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-98 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 37.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
COLLATERAL
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities
Vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-97 for further information on collateral.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ADDITIONAL MITIGATION FOR RETAIL CUSTOMERS
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance with the governance framework set by the Group Model Governance Committee.
ADDITIONAL MITIGATION FOR COMMERCIAL CUSTOMERS
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to small to medium-sized enterprises (SME) customers where certain relationship managers have limited delegated credit approval authority, credit risk in commercial customer portfolios is subject to approval by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be approved by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
MASTER NETTING AGREEMENTS
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Group’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit approver. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
OTHER CREDIT RISK TRANSFERS
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to senior officers, the divisional credit risk forums, Group Risk Committee and the Board Risk Committee.
MODELS
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework – see model risk on page 74.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTENSIVE CARE OF CUSTOMERS IN FINANCIAL DIFFICULTY
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
FORBEARANCE
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-17.
CUSTOMERS RECEIVING SUPPORT FROM UK GOVERNMENT SPONSORED PROGRAMMES
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2022
OVERVIEW
The Group’s portfolios are well-positioned and the Group retains a prudent approach to credit risk appetite and risk management, with strong credit origination criteria and robust LTVs in the secured portfolios.
Observed credit performance remains strong, despite the continued economic uncertainty with very modest evidence of deterioration and sustained low levels of new to arrears. Looking forward, there are risks from a higher inflation and interest rate environment as modelled in the Group’s expected credit loss (ECL) allowance via the multiple economic scenarios (MES). The Group continues to monitor the economic environment carefully through a suite of early warning indicators and governance arrangements that ensure risk mitigating action plans are in place to support customers and protect the Group’s positions.
The impairment charge in 2022 was £1,452 million, compared to a release of £1,318 million in 2021. This reflects a more normalised, but still low, pre-updated MES charge and a charge from economic outlook revisions. The latter includes a £400 million release from the Group's central adjustment which addressed downside risk outside of the base case conditioning assumptions in relation to COVID-19.
This reporting period also coincided with the implementation of CRD IV regulatory requirements, which resulted in updates to credit risk measurement and modelling to maintain alignment between IFRS 9 and regulatory definitions of default. Most notably for UK mortgages, default was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days. In addition, other indicators of mortgage default are added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance.
The Group’s ECL allowance on loans and advances to customers increased in the period to £4,779 million (31 December 2021: £3,998 million), largely due to the impact of the updated MES. Changes related to CRD IV default definitions have resulted in material movements between stages, although these have not materially impacted total ECL as management judgements were previously held in lieu of anticipated changes.
Predominantly as a result of the CRD IV definition changes and updated MES, Stage 2 loans and advances to customers increased from £34,884 million to £60,103 million and as a percentage of total lending increased by 5.7 percentage points to 13.7 per cent (31 December 2021: 8.0 per cent). Of the total Group Stage 2 loans and advances, 94.1 per cent are up to date (31 December 2021: 89.0 per cent) with sustained low levels of new to arrears. Stage 2 coverage reduced to 3.3 per cent (31 December 2021: 3.4 per cent).
Similarly, Stage 3 loans and advances increased in the period to £7,611 million (31 December 2021: £6,406 million), and as a percentage of total lending increased to 1.7 per cent (31 December 2021: 1.5 per cent). Stage 3 coverage decreased by 1.9 percentage points to 25.5 per cent (31 December 2021: 27.4 per cent) largely driven by comparatively better quality assets moving into Stage 3 through these CRD IV changes. In the period since the CRD IV changes, Stage 3 loans and advances have been stable.
PRUDENT RISK APPETITE AND RISK MANAGEMENT
The Group continues to take a prudent and proactive approach to credit risk management and credit risk appetite, whilst working closely with customers to help them through cost of living pressures and any deterioration in broader economic conditions
Sector, asset and product concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product risk appetite parameters help manage exposure to certain higher risk and cyclical sectors, segments and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers to ensure that they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due


53

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment charge (credit) by division
Loans and advances to customers
£m
Loans and advances to banks
£m
Debt
securities
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Undrawn balances
£m
2022
£m
20211
£m
UK mortgages295     295 (273)
Credit cards556    15 571 (52)
Loans and overdrafts452    47 499 39 
UK Motor Finance(2)    (2)(151)
Other10     10 (10)
Retail1,311    62 1,373 (447)
Small and Medium Businesses190    (2)188 (340)
Corporate and Institutional Banking217 9 6  51 283 (529)
Commercial Banking407 9 6  49 471 (869)
Other(398)  6  (392)(2)
Total impairment charge (credit)1,320 9 6 6 111 1,452 (1,318)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.


54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
GROUP LOANS AND ADVANCES TO CUSTOMERS
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Customer related balances
Drawn4,475 3,804 
Undrawn304 194 
4,779 3,998 
Loans and advances to banks9 – 
Debt securities8 
Total expected credit loss allowance4,796 4,000 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 20211
£m
Write-offs
and other2
£m
Income
statement
charge (credit)
£m
Net ECL increase
(decrease)
£m
Closing ECL at 31 Dec 2022
£m
UK mortgages837 77 295 372 1,209 
Credit cards521 (329)571 242 763 
Loans and overdrafts445 (266)499 233 678 
UK Motor Finance298 (44)(2)(46)252 
Other82 (6)10 4 86 
Retail2,183 (568)1,373 805 2,988 
Small and Medium Businesses459 (98)188 90 549 
Corporate and Institutional Banking957 18 283 301 1,258 
Commercial Banking1,416 (80)471 391 1,807 
Other401 (8)(392)(400)1 
Total3
4,000 (656)1,452 796 4,796 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
2Contains adjustments in respect of purchased or originated credit-impaired financial assets.
3Total ECL includes £17 million relating to other non customer-related assets (31 December 2021: £2 million).


55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and expected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2022
Loans and advances to customers
UK mortgages257,517 41,783 3,416 9,622 312,338 13.4 1.1 
Credit cards11,416 3,287 289  14,992 21.9 1.9 
Loans and overdrafts8,357 1,713 247  10,317 16.6 2.4 
UK Motor Finance12,174 2,245 154  14,573 15.4 1.1 
Other13,990 643 157  14,790 4.3 1.1 
Retail303,454 49,671 4,263 9,622 367,010 13.5 1.2 
Small and Medium Businesses30,781 5,654 1,760  38,195 14.8 4.6 
Corporate and Institutional Banking31,729 4,778 1,588  38,095 12.5 4.2 
Commercial Banking62,510 10,432 3,348  76,290 13.7 4.4 
Other1
(3,198)   (3,198)
Total gross lending362,766 60,103 7,611 9,622 440,102 13.7 1.7 
ECL allowance on drawn balances(678)(1,792)(1,752)(253)(4,475)
Net balance sheet carrying value362,088 58,311 5,859 9,369 435,627 
Customer related ECL allowance (drawn and undrawn)
UK mortgages92 553 311 253 1,209 
Credit cards173 477 113  763 
Loans and overdrafts185 367 126  678 
UK Motor Finance2
95 76 81  252 
Other16 18 52  86 
Retail561 1,491 683 253 2,988 
Small and Medium Businesses129 271 149  549 
Corporate and Institutional Banking110 208 924  1,242 
Commercial Banking239 479 1,073  1,791 
Other     
Total800 1,970 1,756 253 4,779 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers
UK mortgages 1.3 9.1 2.6 0.4 
Credit cards1.5 14.5 39.1  5.1 
Loans and overdrafts2.2 21.4 51.0  6.6 
UK Motor Finance0.8 3.4 52.6  1.7 
Other0.1 2.8 33.1  0.6 
Retail0.2 3.0 16.0 2.6 0.8 
Small and Medium Businesses0.4 4.8 8.5  1.4 
Corporate and Institutional Banking0.3 4.4 58.2  3.3 
Commercial Banking0.4 4.6 32.0  2.3 
Other   
Total0.2 3.3 23.1 2.6 1.1 
1Contains centralised fair value hedge accounting adjustments.
2UK Motor Finance for Stages 1 and 2 include £92 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.


56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2021
Loans and advances to customers
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards1
11,918 2,077 292 – 14,287 14.5 2.0 
Loans and overdrafts8,181 1,105 271 – 9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201 – 14,276 12.8 1.4 
Other1
11,198 593 169 – 11,960 5.0 1.4 
Retail317,173 27,401 2,873 10,977 358,424 7.6 0.8 
Small and Medium Businesses1
36,134 4,992 1,747 – 42,873 11.6 4.1 
Corporate and Institutional Banking1
29,526 2,491 1,786 – 33,803 7.4 5.3 
Commercial Banking65,660 7,483 3,533 – 76,676 9.8 4.6 
Other1,2
(467)– – – (467)
Total gross lending382,366 34,884 6,406 10,977 434,633 8.0 1.5 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value381,457 33,772 4,833 10,767 430,829 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards1
144 249 128 – 521 
Loans and overdrafts136 170 139 – 445 
UK Motor Finance3
108 74 116 – 298 
Other1
15 15 52 – 82 
Retail452 902 619 210 2,183 
Small and Medium Businesses1
104 176 179 – 459 
Corporate and Institutional Banking1
56 120 780 – 956 
Commercial Banking160 296 959 – 1,415 
Other1
400 – – – 400 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers3
UK mortgages– 1.8 9.5 1.9 0.3 
Credit cards1
1.2 12.0 43.8 – 3.6 
Loans and overdrafts1.7 15.4 51.3 – 4.7 
UK Motor Finance0.9 4.0 57.7 – 2.1 
Other1
0.1 2.5 30.8 – 0.7 
Retail0.1 3.3 21.5 1.9 0.6 
Small and Medium Businesses1
0.3 3.5 10.2 – 1.1 
Corporate and Institutional Banking1
0.2 4.8 43.7 – 2.8 
Commercial Banking0.2 4.0 27.1 – 1.8 
Other1
– – – 
Total0.3 3.4 24.6 1.9 0.9 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail
2Contains centralised fair value hedge accounting adjustments.
3UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.



57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past due
PD movements
Other1
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
At 31 December 2022
UK mortgages29,718 263 0.9 9,613 160 1.7 1,633 67 4.1 819 63 7.7 
Credit cards3,023 386 12.8 136 46 33.8 98 30 30.6 30 15 50.0 
Loans and overdrafts1,311 249 19.0 234 53 22.6 125 45 36.0 43 20 46.5 
UK Motor Finance1,047 28 2.7 1,045 23 2.2 122 18 14.8 31 7 22.6 
Other160 5 3.1 384 7 1.8 54 4 7.4 45 2 4.4 
Retail35,259 931 2.6 11,412 289 2.5 2,032 164 8.1 968 107 11.1 
Small and Medium Businesses4,081 223 5.5 1,060 27 2.5 339 13 3.8 174 8 4.6 
Corporate and Institutional Banking4,706 207 4.4 24 1 4.2 5   43   
Commercial Banking8,787 430 4.9 1,084 28 2.6 344 13 3.8 217 8 3.7 
Total44,046 1,361 3.1 12,496 317 2.5 2,376 177 7.4 1,185 115 9.7 
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 
Credit cards4
1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 26.5 
Other4
194 2.1 306 2.3 44 4.5 49 4.1 
Retail17,880 414 2.3 6,186 273 4.4 1,800 109 6.1 1,535 106 6.9 
Small and Medium Businesses4
3,570 153 4.3 936 14 1.5 297 2.0 189 1.6 
Corporate and Institutional Banking4
2,447 118 4.8 15 13.3 – – 25 – – 
Commercial Banking6,017 271 4.5 951 16 1.7 301 2.0 214 1.4 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. As of 31 December 2022, interest-only mortgage customers at risk of not meeting their final term payment are now directly classified as Stage 2 up to date “Other”, driving movement of gross lending from the category of Stage 2 up to date “PD movement” into “Other”.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3    Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
4    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.

58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL
The Retail portfolio has remained resilient and well-positioned despite pressure on consumer disposable incomes from rising interest rates, inflation and a higher cost of living. Risk management has been enhanced since the last financial crisis, with strong affordability and indebtedness controls for new lending and a prudent risk appetite approach
Despite external pressures, only very modest signs of deterioration are evident across the portfolios, arrears rates remain low and generally below pre-pandemic levels. New lending credit quality remains strong and performance is broadly stable
The Group is closely monitoring the impacts of the rising cost of living on consumers to ensure we remain close to any signs of deterioration. Lending controls are under continuous review and we have taken proactive risk actions calibrated to the latest Group macroeconomic outlook. Precautionary expected credit loss (ECL) judgements have also been raised to cover potential future deterioration from cost of living risks
The Retail impairment charge in 2022 was £1,373 million, compared to a release of £447 million for 2021 with updated macroeconomic assumptions within the ECL model driving a charge for 2022 compared to a release last year
Existing IFRS 9 staging rules and triggers have been maintained across Retail from the 2021 year end with the exception of mortgages. The change maintains alignment between IFRS 9 Stage 3 and new regulatory definitions of default. Default continues to be considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to significantly affect their ability to repay the amount due. For mortgages, this was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days, as well as including end-of-term payments on past due interest-only accounts and all non-performing loans. Overall ECL is not materially impacted as management judgements were previously held in lieu of these known changes. However, material movements between stages were observed, with an additional £2.8 billion of assets in Stage 3 and £6.1 billion in Stage 2 at the point of implementation, both as a result of the broader definition of default
As a result of updated macroeconomic assumptions within the ECL model, Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) increased to 0.8 per cent (31 December 2021: 0.6 per cent). As at 31 December 2022 the majority of ECL increases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances now comprises 13.5 per cent of the Retail portfolio (31 December 2021: 7.6 per cent), of which 94.0 per cent are up to date, performing loans (31 December 2021: 87.8 per cent)
The CRD IV changes have increased the proportion of UK mortgage accounts reaching the broader definition of default and has resulted in a slight decrease in Stage 2 ECL coverage to 3.0 per cent (31 December 2021: 3.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 3 loans and advances have increased to 1.2 per cent of total loans and advances (31 December 2021: 0.8 per cent) while Stage 3 ECL coverage decreased to 16.5 per cent (31 December 2021: 22.6 per cent) due to a higher proportion of mortgages triggering 90 days past due, with lower coverage on average. Underlying credit deterioration remains relatively limited outside of definition of default changes
UK MORTGAGES
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
Arrears rates remain broadly stable with slight increases observed on variable rate products following UK Bank Rate rises exacerbated by attrition from customers refinancing to fixed rates
Total loans and advances increased to £312.3 billion (31 December 2021: £308.3 billion), with a small reduction in average LTV. The proportion of balances with a LTV greater than 90 per cent increased. The average LTV of new business decreased
Updated macroeconomic assumptions within the ECL model, including a forecast reduction in house prices, resulted in a net impairment charge of £295 million for 2022 compared to a credit of £273 million for 2021. Total ECL coverage increased to 0.4 per cent (31 December 2021: 0.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 2 loans and advances increased to 13.4 per cent of the portfolio (31 December 2021: 7.1 per cent), while Stage 2 ECL coverage has decreased to 1.3 per cent (31 December 2021: 1.8 per cent) due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default
Stage 3 loans and advances have increased to 1.1 per cent of the portfolio (31 December 2021: 0.6 per cent) and due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default, Stage 3 ECL coverage decreased to 9.1 per cent (31 December 2021: 9.5 per cent)
CREDIT CARDS
Credit cards balances increased to £15.0 billion (31 December 2021 £14.3 billion) due to recovery in customer spend
The credit card portfolio is a prime book with low levels of arrears and strong repayment rates despite recent affordability pressures
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £571 million for 2022, compared to a credit of £52 million in 2021. Total ECL coverage increased to 5.1 per cent (31 December 2021: 3.7 per cent)
This is reflected in Stage 2 loans and advances which increased to 21.9 per cent of the portfolio (31 December 2021: 14.5 per cent) and Stage 2 ECL coverage which has increased to 14.5 per cent (31 December 2021: 12.0 per cent)
Stage 3 loans and advances remained broadly stable at 1.9 per cent of the portfolio (31 December 2021: 2.0 per cent), while Stage 3 ECL coverage has reduced to 50.9 per cent (31 December 2021: 56.9 per cent)

59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOANS AND OVERDRAFTS
Loans and advances for personal current account and the personal loans portfolios increased to £10.3 billion (31 December 2021: £9.6 billion) with continued recovery in customer spend and demand for credit
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £499 million for the full year 2022 compared to a charge of £39 million for 2021
Stage 2 ECL coverage increased to 21.4 per cent (31 December 2021: 15.4 per cent) and overall ECL coverage to 6.6 per cent (31 December 2021: 4.7 per cent)
Stage 3 ECL coverage reduced slightly to 64.6 per cent (31 December 2021: 67.5 per cent)
UK MOTOR FINANCE
The UK Motor Finance portfolio increased from £14.3 billion for 2021 to £14.6 billion for 2022, with ongoing new car supply constraints being offset by continued strong demand for used vehicles
There was a net impairment credit of £2 million for 2022 reflecting continued low levels of losses given resilient used car prices. This compares to a credit of £151 million for 2021, which benefitted from ECL releases as used car prices materially outperformed expectations set earlier in the pandemic. However, used car prices have begun to fall from recent high levels with this trend expected to continue. ECL coverage decreased to 1.7 per cent (31 December 2021: 2.1 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Continued resilience in used car prices and disposal experience, partially driven by global supply issues, offset by underperformance in some segments, has resulted in broadly flat RV and VT ECL of £92 million as at 31 December 2022 (31 December 2021: £95 million)
Stable credit performance and continued resilience in used car prices has resulted in Stage 2 ECL coverage reducing slightly to 3.4 per cent (31 December 2021:4.0 per cent) and Stage 3 ECL reducing to 52.6 per cent (31 December 2021: 57.7 per cent)
OTHER
Other loans and advances increased slightly to £14.8 billion (31 December 2021: £12.0 billion). Stage 3 loans and advances remain stable at 1.1 per cent (31 December 2021: 1.4 per cent) and Stage 3 coverage at 33.1 per cent (31 December 2021: 30.8 per cent)
There was a net impairment charge of £10 million for 2022 compared to a credit of £10 million for 2021
Retail UK mortgages loans and advances to customers1
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Mainstream253,283 248,013 
Buy-to-let51,529 51,111 
Specialist7,526 9,220 
Total312,338 308,344 
1Balances include the impact of HBOS-related acquisition adjustments.

60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTEREST-ONLY MORTGAGES
The Group provides interest-only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2022, owner occupier interest-only balances as a proportion of total owner occupier balances had reduced to 16.4 per cent (31 December 2021:18.7 per cent). The average indexed loan to value remained low at 35.5 per cent (31 December 2021:36.8 per cent).
For existing interest-only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest-only mortgages
At 31 Dec
2022
At 31 Dec
2021
Interest-only balances (£m)42,697 48,128 
Stage 1 (%)58.570.7 
Stage 2 (%)25.317.1 
Stage 3 (%)3.72.8 
Purchased or originated credit-impaired (%)12.59.4 
Average loan to value (%)35.536.8 
Maturity profile (£m)
Due1,931 1,803 
Within 1 year1,453 1,834 
2 to 5 years8,832 8,889 
6 to 10 years16,726 17,882 
Greater than 10 years13,755 17,720 
Past term interest-only balances (£m)1
1,906 1,790 
Stage 1 (%)0.20.7 
Stage 2 (%)11.933.0 
Stage 3 (%)45.629.6 
Purchased or originated credit-impaired (%)42.336.7 
Average loan to value (%)33.233.0 
Negative equity (%)2.01.8 
1Balances where all interest-only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.

56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past dueTotal
PD movements
Other1
Gross
lending
ECL3
As
% of
gross
lending
Gross
lending
ECL3
As
% of
gross
lending
Gross
lending
ECL3
As
% of
gross
lending
Gross
lending
ECL3
As
% of
gross
lending
Gross
lending
ECL3
As
% of
gross
lending
£m£m%£m£m%£m£m%£m£m%£m£m%
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 21,798 394 1.8 
Credit cards1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 2,077 249 12.0 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 1,105 170 15.4 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 9 26.5 1,828 74 4.0 
Other538 41 7.6 990 15 1.5 294 6 2.0 137 3 2.2 1,959 65 3.3 
Retail18,224 451 2.5 6,870 281 4.1 2,050 113 5.5 1,623 107 6.6 28,767 952 3.3 
SME2,689 96 3.6 192 5 2.6 41 2 4.9 80 1 1.3 3,002 104 3.5 
Corporate and other2,966 138 4.7 69 2 2.9 8   38   3,081 140 4.5 
Commercial
Banking
5,655 234 4.1 261 7 2.7 49 2 4.1 118 1 0.8 6,083 244 4.0 
Other18   6 1 16.7 2   8 1 12.5 34 2 5.9 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 34,884 1,198 3.4 
At 31 December 2020
UK mortgages22,569 215 1.0 3,078 131 4.3 1,648 43 2.6 1,723 79 4.6 29,018 468 1.6 
Credit cards2,924 408 14.0 220 76 34.5 93 27 29.0 36 19 52.8 3,273 530 16.2 
Loans and overdrafts959 209 21.8 388 68 17.5 126 45 35.7 46 22 47.8 1,519 344 22.6 
UK Motor Finance724 62 8.6 1,321 55 4.2 132 37 28.0 39 17 43.6 2,216 171 7.7 
Other512 56 10.9 651 44 6.8 69 14 20.3 72 10 13.9 1,304 124 9.5 
Retail27,688 950 3.4 5,658 374 6.6 2,068 166 8.0 1,916 147 7.7 37,330 1,637 4.4 
SME4,229 219 5.2 150 4.0 40 12.5 81 4.9 4,500 234 5.2 
Corporate and other9,151 469 5.1 83 3.6 28 7.1 176 0.6 9,438 475 5.0 
Commercial
Banking
13,380 688 5.1 233 3.9 68 10.3 257 1.9 13,938 709 5.1 
Other— — 11 — — — — — — — — 12 — — 
Total41,069 1,638 4.0 5,902 383 6.5 2,136 173 8.1 2,173 152 7.0 51,280 2,346 4.6 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.
57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Retail
Performance in the Retail portfolio has remained robust, driven in part by the successful public policy interventions, government-backed lending schemes and payment holidays, which have limited unemployment and helped keep credit defaults and business failures low. The portfolio has also benefitted from proactive risk management and the continued low interest rate environment
New business quality remains strong
Early arrears rates remain below pre-pandemic levels on personal lending products
Coverage across all IFRS 9 stages has decreased largely due to the improved macroeconomic outlook
Strong credit performance and an improved economic outlook have allowed the Group to progressively unwind many of the additional precautionary credit quality controls introduced during the pandemic, whilst continuing to ensure that customers and the Group remain protected against any remaining uncertainty in the economy and cost of living increases
A Retail impairment credit of £455 million for 2021 compares to a charge of £2,384 million for 2020. This significant decrease resulted from a release of customer related expected credit loss (ECL) allowances driven by the Group's improved macroeconomic outlook, combined with robust observed credit performance, with charges relating to flows to arrears and defaults remaining low despite expiry of all payment holidays
Existing IFRS 9 staging rules and triggers have been maintained across Retail, with the exception of minor changes to the Loans & Overdraft portfolios to tighten criteria and align to the credit cards portfolio. Transfers between stages have been primarily driven by credit risk rating movements and the estimated impact of the economic factors on a customer’s forward-looking default risk
Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) decreased to 0.6 per cent (31 December 2020: 1.0 per cent) due to the favourable updates in the Group’s economic forecast. As at 31 December 2021 the majority of ECL decreases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances comprises 7.9 per cent of the Retail portfolio (31 December 2020: 10.5 per cent), of which 87.2 per cent are up to date, performing loans (31 December 2020: 89.3 per cent)
Stage 2 ECL coverage has decreased to 3.3 per cent (31 December 2020: 4.4 per cent), reflecting the improved macroeconomic outlook
Stage 3 loans and advances have remained broadly flat at 1.0 per cent of total loans and advances (31 December 2020: 0.8 per cent and Stage 3 ECL coverage decreased to 20.9 per cent (31 December 2020: 25.2 per cent) due to an increase in BBLS assets which hold zero ECL due to the government guarantee in place, and the improved macroeconomic outlook
Portfolios
UK mortgages
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
While the housing market has remained resilient throughout 2021 with strong customer demand, the Group has taken action to protect credit quality and participates in the government guarantee scheme for greater than 90 per cent LTVs, which provides risk mitigation at the highest exposures
Total loans and advances increased to £308.3 billion (31 December 2020: £294.8 billion), with a small reduction in average LTV to 42.1 per cent (31 December 2020: 43.5 per cent). The proportion of balances with an LTV greater than 90 per cent decreased to 0.5 per cent (31 December 2020: 0.6 per cent). The average LTV of new business decreased to 63.3 per cent (31 December 2020: 63.9 per cent)
There was an impairment credit of £273 million for 2021 compared to a charge of £478 million for 2020, reflecting improvements to the UK's macroeconomic outlook and improved house prices. Total ECL coverage remained stable at 0.3 per cent (31 December 2020: 0.3 per cent)
Stage 2 loans and advances decreased to 7.1 per cent of the portfolio (31 December 2020: 9.8 per cent) and Stage 2 ECL coverage has increased to 1.8 per cent (31 December 2020: 1.6 per cent). These impacts also reflect improvements in the UK's macroeconomic outlook, with a reduction in balances transferred into Stage 2 based on the forward-looking view of their credit performance, in addition to favourable experience and house price assumptions
Stage 3 loans and advances remained stable at 0.6 per cent of the portfolio (31 December 2020: 0.6 per cent) and Stage 3 ECL coverage decreased to 9.5 per cent (31 December 2020: 10.3 per cent). This reflects favourable credit performance, in addition to favourable house price assumptions (both observed and forecast)
Credit cards
Credit cards balances decreased to £14.5 billion (31 December 2020 £15.1 billion) due to reduced levels of customer spend
There was an impairment credit of £49 million for 2021, compared to a charge of £800 million for 2020, reflecting lower than anticipated arrears emergence and improvements in the macroeconomic outlook. Total ECL coverage decreased to 3.6 per cent (31 December 2020: 6.1 per cent)
This favourability is reflected in Stage 2 loans and advances which decreased to 14.3 per cent of the portfolio (31 December 2020: 21.7 per cent) and Stage 2 ECL coverage which has reduced to 12.0 per cent (31 December 2020: 16.2 per cent)
Stage 3 loans and advances decreased to 2.0 per cent of the portfolio (31 December 2020: 2.3 per cent) and Stage 3 ECL coverage increased to 56.9 per cent (31 December 2020: 56.0 per cent)
58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and overdrafts
Loans and advances for personal current account and the personal loans portfolios remained broadly flat at £9.6 billion (31 December 2020: £9.5 billion), reflecting recovering customer demand with rising economic activity
The impairment charge was £39 million for the full year 2021 compared to £739 million for the full year 2020. This decrease is due to the improved outlook within the Group's macroeconomic forecasts, in addition to favourable credit performance, reducing both Stage 2 ECL coverage to 15.4 per cent (31 December 2020: 22.6 per cent) and overall ECL coverage to 4.7 per cent (31 December 2020: 7.6 per cent)
UK Motor Finance
The UK Motor Finance portfolio decreased from £15.2 billion for 2020 to £14.3 billion for 2021 due to reduced market activity and new car supply issues as a result of the pandemic
There was an impairment credit of £151 million for 2021 compared to a charge of £226 million for 2020, reflecting improvements to the Group's macroeconomic outlook and higher than expected used car prices. ECL coverage decreased to 2.1 per cent (31 December 2020: 3.3 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Observed car price gains partially driven by global supply issues, supported by better than expected disposal experience, result in combined RV and VT provisions of £95 million as at 31 December 2021 (31 December 2020: £192 million)
Stage 2 ECL coverage decreased to 4.0 per cent (31 December 2020: 7.7 per cent) and Stage 3 ECL coverage decreased to 57.7 per cent (31 December 2020: 66.8 per cent) this reflects favourable credit performance, in addition to updates to the Group's outlook on used car prices
Other
Other loans and advances decreased slightly to £19.2 billion (31 December 2020: £19.4 billion). The decrease was largely driven by a reduction in balances on the Bounce Back Loan Scheme (BBLS) and the Coronavirus Business Interruption Loan Scheme (CBILS) as the schemes closed in March 2021 and repayments commenced from the second quarter of 2021
Bounce Back Loans benefit from Pay as You Grow (PAYG) options including repayment holidays and term extensions which have the potential to delay recognition of customer financial difficulties
Stage 3 loans and advances increased to 4.1 per cent (31 December 2020: 1.0 per cent) driven largely by BBLS assets. However, Stage 3 coverage reduced to 13.8 per cent (31 December 2020: 39.3 per cent) as these assets hold zero ECL due to government guarantees in place
There was an impairment credit of £21 million for 2021 compared to a charge of £141 million for 2020, primarily due to the improved outlook within the Group's economic forecasts
Retail UK mortgages loans and advances to customers
At 31 Dec 20211
At 31 Dec 20201
£m£m
Mainstream248,013 234,273 
Buy-to-let51,111 49,634 
Specialist9,220 10,899 
Total308,344 294,806 
1Balances include the impact of HBOS-related acquisition adjustments.
59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Interest only mortgages
The Group provides interest only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2021, owner occupier interest only balances as a proportion of total owner occupier balances had reduced to 18.7 per cent (31 December 2020: 21.6 per cent). The average indexed loan to value remained low at 36.8 per cent (31 December 2020: 39.0 per cent).
For existing interest only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest only mortgages
At 31 Dec 2021At 31 Dec 2020
TotalTotal
Interest only balances (£m)48,128 53,077 
Stage 1 (%)70.7 69.0 
Stage 2 (%)17.1 16.3 
Stage 3 (%)2.8 1.7 
Purchased or originated credit-impaired (%)9.4 13.0 
Average loan to value (%)36.8 39.0 
Maturity profile (£m)
Due1,803 1,626 
1 year1,834 2,045 
2-5 years8,889 9,450 
6-10 years17,882 18,351 
>11 years17,720 21,605 
Past term interest only balances (£m)1
1,790 1,715 
Stage 1 (%)0.7 0.7 
Stage 2 (%)33.0 28.9 
Stage 3 (%)29.6 24.2 
Purchased or originated credit-impaired (%)36.7 46.2 
Average loan to value (%)33.0 34.4 
Negative equity (%)1.8 2.5 
1Balances where all interest only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.
60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Retail forbearance
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has improved by £476 million to £5.4 billion driven primarily by a reduction in customers where the treatment sees arrears reset and are added to the loan balance (capitalisations).
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; past term interest only mortgages; and refinance personal loans.
As a percentage of loans and advances, forbearance loans improved to 1.5 per cent at 31 December 2021 (31 December 2020: 1.7 per cent).
Total expected credit losses (ECL) as a proportion of loans and advances which are forborne has increased to 7.2 per cent (31 December 2020: 7.0 per cent).
Retail forborne loans and advances (audited)
TotalOf which
Stage 2
Of which
Stage 3
Of which
purchased or
originated
credit-
 impaired
Expected
credit losses
as a % of
total loans
and advances
which are
foreborne1
£m£m£m£m%
At 31 December 20212
UK mortgages4,725 1,216 901 2,600 3.2 
Credit cards288 90 141  32.9 
Loans and overdrafts312 99 131  33.8 
UK Motor Finance102 38 62  37.0 
Total5,427 1,443 1,235 2,600 7.2 
At 31 December 2020
UK mortgages5,106 1,192 823 3,081 3.6 
Credit cards356 130 191 — 40.0 
Loans and overdrafts353 154 146 — 36.5 
UK Motor Finance88 50 34 — 36.3 
Total5,903 1,526 1,194 3,081 7.0 
1Expected credit loss allowance as a percentage of total loans and advances which are forborne is calculated excluding loans in recoveries for Credit cards, Loans and overdrafts (31 December 2021: £87 million; 31 December 2020: £75 million).
2In line with FINREP reporting and regulatory guidelines, Retail forborne loans and advances do not include COVID-19 moratoria.
61

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL FORBEARANCE
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has reduced by £1.1 billion to £4.3 billion. This is driven by a reduction in customers with a historical capitalisation treatment (where arrears were reset and added to the loan balance) and, following the implementation of new regulatory requirements, the removal of past term interest-only mortgages as a forbearance event where a forbearance treatment has not been granted.
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; and refinance personal loans.
As a percentage of loans and advances, forbearance loans decreased to 1.2 per cent at 31 December 2022 (31 December 2021: 1.5 per cent).
Retail forborne loans and advances (audited)
Total
£m
Of which
Stage 2
£m
Of which
Stage 3
£m
Of which POCI
£m
At 31 December 2022
UK mortgages3,655 684 951 1,995 
Credit cards260 90 125  
Loans and overdrafts308 125 117  
UK Motor Finance77 32 42  
Total4,300 931 1,235 1,995 
At 31 December 2021
UK mortgages4,725 1,216 901 2,600 
Credit cards288 90 141 – 
Loans and overdrafts312 99 131 – 
UK Motor Finance102 38 62 – 
Total5,427 1,443 1,235 2,600 
COMMERCIAL BANKING
PORTFOLIO OVERVIEW
The Commercial portfolio credit quality remains resilient overall, with a focused approach to credit underwriting and monitoring standards and proactively managing exposures to higher risk and vulnerable sectors. While some of the Group’s metrics indicate very modest deterioration, especially in consumer-led sectors, these are not considered to be material
The Group has reduced overall exposure to cyclical sectors since 2019 and continues to closely monitor credit quality, sector and single name concentrations. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected and clients are supported in the right way
The Group continues to carefully monitor the level of arrears on lending under the UK Government support schemes, including the Bounce Back Loan Scheme and the Coronavirus Business Interruption Loan Scheme, where UK Government guarantees are in place at 100 per cent and 80 per cent respectively. The Group will continue to review customer trends and take early risk mitigating actions as appropriate, including actions to review and manage refinancing risk
The Group continues to provide early support to its more vulnerable customers through focused risk management via its Watchlist and Business Support framework. The Group will continue to balance prudent risk appetite with ensuring support for financially viable clients on their road to recovery
IMPAIRMENTS
There was a net impairment charge of £471 million in 2022, compared to a net impairment credit of 869 million in 2021. This was driven by a charge from economic outlook revisions. The remaining pre-updated MES charge was largely driven by a further material charge in the fourth quarter on a pre-existing single case
ECL allowances increased by £376 million to £1,791 million at 31 December 2022 (31 December 2021: £1,415 million). The ECL provision at 31 December 2022 includes the capture of the impact of inflationary pressures and supply chain constraints and assumes additional losses will emerge as a result of these and other emerging risks, through the multiple economic scenarios
As a result of the deterioration in the Group’s forward-looking modelled economic assumptions, Stage 2 loans and advances increased by £2,949 million to £10,432 million (31 December 2021: £7,483 million), with 94.6 per cent of Stage 2 balances up to date. Stage 2 as a proportion of total loans and advances to customers increased to 13.7 per cent (31 December 2021: 9.8 per cent). Stage 2 ECL coverage was higher at 4.6 per cent (31 December 2021: 4.0 per cent) with the increase in coverage a direct result of the change in the multiple economic scenarios
Stage 3 loans and advances reduced to £3,348 million (31 December 2021: £3,533 million) and as a proportion of total loans and advances to customers, reduced to 4.4 per cent (31 December 2021: 4.6 per cent), largely as a result of net repayments and write-offs in the Corporate and Institutional Banking portfolio. Stage 3 ECL coverage increased to 39.2 per cent (31 December 2021: 31.8 per cent) predominantly driven by a further material charge on a pre-existing single case

62

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
COMMERCIAL BANKING UK DIRECT REAL ESTATE
Commercial Banking UK Direct Real Estate gross lending stood at £10.7 billion at 31 December 2022 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations)
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.3 billion to social housing providers are also excluded
Recognising this is a cyclical sector, total quantum (gross and net) and asset type quantum caps are in place to control origination and exposure. Focus remains on the UK market and new business has been written in line with a prudent risk appetite with conservative LTVs, strong quality of income and proven management teams. During 2022, the Group increased the reporting granularity of underlying LTV data as detailed in the LTV - UK Direct Real Estate table
Overall performance has remained resilient and although the Group saw some increase in cases on its closer monitoring Watchlist category, these are predominantly purely precautionary, and levels of this remain significantly below that seen during the pandemic. Transfers to the Group’s Business Support Unit have been limited
Rent collection has largely recovered and stabilised following the coronavirus pandemic, although challenges remain in some sectors. Despite some material headwinds, including the inflationary environment and the impact of rising interest rates, which impacts debt servicing and refinance capacity, the portfolio is well-positioned and proactively managed, with conservative LTVs, good levels of interest cover, and appropriate risk mitigants in place:
CRE exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 91 per cent have an LTV of less than 60 per cent, with an average LTV of 40 per cent
c.90 per cent of CRE exposures have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (including a notional base rate stress)
Approximately 47 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.13 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
Use of SRT securitisations also acts as a risk mitigant in this portfolio, with run-off of these carefully managed and sequenced
Both investment and development lending is subject to specific credit risk appetite criteria. Development lending criteria includes maximum loan to gross development value and maximum loan to cost, with funding typically only released against completed work, as confirmed by the Group’s monitoring quantity surveyor
LTV – UK Direct Real Estate
At 31 December 20221,2,3
At 31 December 20211,2,3
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Investment exposures
Less than 60 per cent7,721 47 7,768 91.0 6,461 52 6,513 83.2 
60 per cent to 70 per cent452 9 461 5.4 617 622 8.0 
70 per cent to 80 per cent58  58 0.7 129 13 142 1.8 
80 per cent to 100 per cent17 13 30 0.4 84 86 1.1 
100 per cent to 120 per cent8 23 31 0.4 102 108 1.4 
120 per cent to 140 per cent1  1  – 0.1 
Greater than 140 per cent13 54 67 0.8 12 46 58 0.7 
Unsecured4
115  115 1.3 288 – 288 3.7 
Subtotal8,385 146 8,531 100.0 7,601 220 7,821 100.0 
Other5
346 13 359 1,460 27 1,487 
Total investment8,731 159 8,890 9,061 247 9,308 
Development900 7 907 1,233 17 1,250 
UK Government Supported Lending6
278 5 283 362 367 
Total9,909 171 10,080 10,656 269 10,925 
1Excludes Commercial Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.
2Excludes £0.6 billion in Business Banking (31 December 2021: £0.7 billion).
3Year on year increase in less than 60 per cent driven by improved data coverage with clients moving from 'Other’.
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.
5Mainly lower value transactions where LTV not recorded on Commercial Banking UK Direct Real Estate monitoring system. Year on year decrease driven by improved data coverage with clients now reported in LTV band.
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and 80 per cent, respectively.
COMMERCIAL BANKING FORBEARANCE
Commercial Banking forborne loans and advances (audited)
At 31 December 20221
At 31 December 2021
Type of forbearanceTotal
£m
Of which
Stage 3
£m
Total
£m
Of which
Stage 3
£m
Refinancing13 11 14 11 
Modification3,460 2,884 3,624 2,851 
Total3,473 2,895 3,638 2,862 
1    Includes £279 million (of which £254 million are guaranteed through the UK Government Bounce Back Loan Scheme) in Business Banking reported for the first time, £210 million of which is Stage 3.
63

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
IFRS
2022
£m
2021
£m
2020
£m
Gross loans and advances to banks and customers and reverse repurchase agreements487,733 488,819 491,796 
Allowance for impairment losses4,484 3,804 5,705 
Ratio of allowance for credit losses to total lending (%)0.9 0.8 1.2 
Advances written off, net of recoveriesAs a percentage of average lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks    – – 
Loans and advances to customers:
Mortgages(17)(55)(71) – – 
Other personal lending(570)(626)(849)2.3 2.5 3.1 
Property companies and construction(49)(124)(65)0.2 0.4 0.2 
Financial, business and other services(18)(41)(39)0.1 0.2 0.2 
Transport, distribution and hotels(28)(32)(52)0.2 0.2 0.4 
Manufacturing(10)(2)(6)0.3 0.1 0.1 
Other(67)(55)(197)0.2 0.2 0.7 
(759)(935)(1,279)0.2 0.2 0.3 
Reverse repurchase agreements – –  – – 
Total net advances written off(759)(935)(1,279)0.2 0.2 0.3 
Allowance for expected credit lossesAs a percentage of closing lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks9 – 0.1 – 0.1 
Loans and advances to customers:
Mortgages1,252 1,099 1,075 0.4 0.3 0.4 
Other personal lending1,305 967 1,649 5.0 3.9 6.5 
Property companies and construction370 352 825 1.5 1.3 2.7 
Financial, business and other services180 144 440 0.8 0.2 0.6 
Transport, distribution and hotels939 798 917 7.2 6.0 6.4 
Manufacturing54 53 111 1.6 1.5 2.5 
Other375 391 684 1.3 1.4 2.4 
4,475 3,804 5,701 1.0 0.8 1.2 
Reverse repurchase agreements – –  – – 
At 31 December4,484 3,804 5,705 0.9 0.8 1.2 
64

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DATA RISK
DEFINITION
Data risk is defined as the risk of the Group failing to effectively govern, manage and control its data (including data processed by third-party suppliers), leading to unethical decisions, poor customer outcomes, loss of value to the Group and mistrust.
EXPOSURES
Data risk is present in all aspects of the business where data is processed, both within the Group and by third parties including colleague and contractor, prospective and existing customer lifecycle and insight processes. Data risk manifests:
When personal data is not managed in a way that complies with General Data Protection Regulations (GDPR) and other data privacy regulatory obligations
When data quality issues are not identified and managed appropriately
When data records are not created, retained, protected, destroyed, or retrieved appropriately
When data governance fails to provide robust oversight of data decision-making, controls and actions to ensure strategies are implemented effectively
When data standards are not maintained, data-related issues are not remediated, and incomplete data that is not available at the right time, to the right people, to enable business decisions to be made, and regulatory reporting requirements to be fulfilled
When critical data mapping and data information standards are not followed, impacting compliance, traceability and understanding of data
MEASUREMENT
Data risk covers data governance, data management and data privacy and ethics and is measured through a series of quantitative and qualitative metrics.
MITIGATION
Mitigation strategies are adopted to reduce data governance, management, privacy and ethical risks. Control assessments are logged and tracked on One Risk and Control Self-Assessment system with supporting metrics. Investment continues to be made to reduce data risk exposure to within appetite. Examples include:
Delivering a data strategy
Enhancing data quality and capability
Embedding data by design and ethics
MONITORING
The Group continues to monitor and respond to data related regulatory initiatives i.e. new Digital Protection and Digital Information Bill expected spring 2023 and political developments i.e. potential divergence of legal and regulatory requirements following EU exit.
Data risk is governed through Group and sub-group committees and significant issues are escalated to Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework and One RCSA frameworks.
A number of activities support the close monitoring of data risk including:
Design and monitoring of data risk appetite metrics, including key risk indicators and key performance indicators
Monitoring of significant data related issues, complaints, events and breaches in accordance with Group Operational Risk and Data policies
Identification and mitigation of data risk when planning and implementing transformation or business change
65

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
FUNDING AND LIQUIDITY RISK
DEFINITION
Funding risk is defined as the risk that the Group does not have sufficiently stable and diverse sources of funding or the funding structure is inefficient. Liquidity risk is defined as the risk that the Group has insufficient financial resources to meet its commitments as they fall due, or can only secure them at excessive cost.
EXPOSURE
Liquidity exposure represents the potential stressed outflows in any future period less expected inflows. The Group considers liquidity exposure from both an internal and a regulatory perspective.
MEASUREMENT
Liquidity risk is managed through a series of measures, tests and reports that are primarily based on contractual maturities with behavioural overlays as appropriate. The Group undertakes quantitative and qualitative analysis of the behavioural aspects of its assets and liabilities in order to reflect their expected behaviour.
MITIGATION
The Group manages and monitors liquidity risks and ensures that liquidity risk management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements. Liquidity policies and procedures are subject to independent internal oversight by Risk. Overseas branches and subsidiaries of the Group may also be required to meet the liquidity requirements of the entity’s domestic country. Management of liquidity requirements is performed by the overseas branch or subsidiary in line with Group policy. The Group plans funding requirements over its planning period, combining business as usual and stressed conditions. The Group manages its liquidity position paying regard to its internal risk appetite, Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) as required by the PRA, the Capital Requirements Directive (CRD IV) and the Capital Requirements Regulation (CRR) liquidity requirements.
The Group’s funding and liquidity position is underpinned by its significant customer deposit base and is supported by strong relationships across customer segments. The Group has consistently observed that, in aggregate, the retail deposit base provides a stable source of funding. Funding concentration by counterparty, currency and tenor is monitored on an ongoing basis and, where concentrations do exist, these are managed as part of the planning process and limited by the internal funding and liquidity risk monitoring framework, with analysis regularly provided to senior management.
To assist in managing the balance sheet, the Group operates a Liquidity Transfer Pricing (LTP) process which: allocates relevant interest expenses from the centre to the Group’s banking businesses within the internal management accounts; helps drive the correct inputs to customer pricing; and is consistent with regulatory requirements. LTP makes extensive use of behavioural maturity profiles, taking account of expected customer loan prepayments and stability of customer deposits, modelled on historic data.
The Group can monetise liquid assets quickly, either through the repurchase agreements (repo) market or through outright sale. In addition, the Group has pre-positioned a substantial amount of assets at the Bank of England’s Discount Window Facility which can be used to access additional liquidity in a time of stress. The Group considers diversification across geography, currency, markets and tenor when assessing appropriate holdings of liquid assets. The Group’s liquid asset buffer is available for deployment at immediate notice, subject to complying with regulatory requirements.
MONITORING
Daily monitoring and control processes are in place to address internal and regulatory liquidity requirements. The Group monitors a range of market and internal early warning indicators on a daily basis for early signs of liquidity risk in the market or specific to the Group. This captures regulatory metrics as well as metrics the Group considers relevant for its liquidity profile. These are a mixture of quantitative and qualitative measures, including: daily variation of customer balances; changes in maturity profiles; funding concentrations; changes in LCR outflows; credit default swap (CDS) spreads; and basis risks.
The Group carries out internal stress testing of its liquidity and potential cash flow mismatch position over both short (up to one month) and longer-term horizons against a range of scenarios forming an important part of the internal risk appetite. The scenarios and assumptions are reviewed at least annually to ensure that they continue to be relevant to the nature of the business, including reflecting emerging horizon risks to the Group. For further information on the Group’s 2022 liquidity stress testing results refer to page 69.
The Group maintains a Liquidity Contingency Framework as part of the wider Recovery Plan which is designed to identify emerging liquidity concerns at an early stage, so that mitigating actions can be taken to avoid a more serious crisis developing. The Liquidity Contingency Framework has a foundation of robust and regular monitoring and reporting of key performance indicators, early warning indicators and Risk Appetite by both Group Corporate Treasury (GCT) and Risk up to and including Board level. Where movements in any of these metrics and indicator suites point to a potential issue, SME teams and their directors will escalate this information as appropriate.
FUNDING AND LIQUIDITY MANAGEMENT IN 2022
The Group has maintained its strong funding and liquidity position with a loan to deposit ratio of 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021) largely driven by increased customer lending.
The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
The Net Stable Funding Ratio (NSFR) was implemented on 1 January 2022. The Group monitors this metric monthly and is significantly in excess of the regulatory requirement of 100 per cent.
Overall, wholesale funding totalled £69.0 billion as at 31 December 2022 (31 December 2021: £64.9 billion). The total outstanding amount of drawings from the Term Funding Scheme with additional incentives for SMEs (TFSME) has remained stable at £30.0 billion at 31 December 2022 (31 December 2021: £30.0 billion), with maturities in 2025, 2027 and beyond.
The Group’s credit ratings continue to reflect the strength of the Group’s business model and balance sheet. Moody’s downgraded the subordinated ratings for Lloyds Bank plc by one notch based on their Loss Given Failure methodology. Moody’s also revised the outlook on Lloyds Bank plc's senior unsecured rating to negative following their decision to downgrade the outlook of the UK sovereign to negative. The Group’s strong management, franchise and financial performance along with robust capital and funding position are reflected in the Group’s strong ratings.

66

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Lloyds Bank Group funding requirements and sources
At 31 Dec
2022
£bn
At 31 Dec
2021
£bn
Lloyds Bank Group funding position
Cash and balances at central banks72.0 54.3 
Loans and advances to banks8.4 4.5 
Loans and advances to customers435.6 430.8 
Reverse repurchase agreements – non-trading39.3 49.7 
Debt securities at amortised cost7.3 4.6 
Financial assets at fair value through other comprehensive income22.8 27.8 
Other assets1
31.5 31.1 
Total Lloyds Bank Group assets616.9 602.8 
Less other liabilities1,2
(11.7)(16.5)
Funding requirements605.2 586.3 
Wholesale funding2,3
69.0 64.9 
Customer deposits446.2 449.4 
Repurchase agreements – non-trading18.6 0.1 
Term Funding Scheme with additional incentives for SMEs (TFSME)30.0 30.0 
Deposits from fellow Lloyds Banking Group undertakings2.3 1.1 
Total equity39.1 40.8 
Funding sources605.2 586.3 
1    Other assets and other liabilities primarily include the fair value of derivative assets and liabilities.
2    Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
3    The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).
Reconciliation of Lloyds Bank Group funding to the balance sheet (audited)
Included
in funding
analysis
£bn
Cash collateral received1
£bn
Fair value
and other
accounting methods2
£bn
Balance
sheet
£bn
At 31 December 2022
Deposits from banks4.0 0.7  4.7 
Debt securities in issue3
56.8  (7.7)49.1 
Subordinated liabilities8.2  (1.6)6.6 
Total wholesale funding69.0 0.7 
Customer deposits446.2   446.2 
Total515.2 0.7 
At 31 December 2021
Deposits from banks1.9 1.4 0.1 3.4 
Debt securities in issue3
54.1 – (5.4)48.7 
Subordinated liabilities8.9 – (0.2)8.7 
Total wholesale funding64.9 1.4 
Customer deposits449.4 – – 449.4 
Total514.3 1.4 
1Repurchase agreements, previously reported within deposits from banks and customer deposits, are excluded; comparatives have been restated.
2Includes the unamortised HBOS acquisition adjustments on subordinated liabilities, the fair value movements on liabilities held at fair value through profit or loss, and hedge accounting adjustments that impact the accounting carrying value of the liabilities.
3Debt securities in issue included in funding analysis include significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.

67

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Analysis of 2022 total wholesale funding by residual maturity
Up to 1
month
£bn
1–3
months
£bn
3–6
months
£bn
6–9
months
£bn
9–12
months
£bn
1–2
years
£bn
2–5
years
£bn
Over
five years
£bn
Total
at 31 Dec
2022
£bn
Total
at 31 Dec
2021
£bn
Deposits from banks3.8  0.1 0.1     4.0 1.9 
Debt securities in issue:
Certificates of deposit0.4 1.1 0.1      1.6 0.3 
Commercial paper2.6 4.9 1.5      9.0 3.6 
Medium-term notes0.3 0.5 1.0 2.2 0.3 7.6 7.8 9.4 29.1 29.4 
Covered bonds0.9 1.7 0.9   2.8 5.7 2.2 14.2 17.0 
Securitisation1
 0.2 0.3   0.1 1.3 1.0 2.9 3.8 
4.2 8.4 3.8 2.2 0.3 10.5 14.8 12.6 56.8 54.1 
Subordinated liabilities  0.2    3.0 5.0 8.2 8.9 
Total wholesale funding2
8.0 8.4 4.1 2.3 0.3 10.5 17.8 17.6 69.0 64.9 
1Securitisation includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
2The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).

Total wholesale funding by currency (audited)
Sterling
£bn
1
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 202217.0 28.0 18.1 5.9 69.0 
At 31 December 202118.4 23.6 17.0 5.9 64.9 
1Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
Analysis of 2022 term issuance (audited)
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
Securitisation1
0.2    0.2 
Covered bonds1.0    1.0 
Senior unsecured notes 1.8 0.9 1.1 3.8 
Subordinated liabilities 0.8   0.8 
Total issuance1.2 2.6 0.9 1.1 5.8 
1Includes significant risk transfer securitisations.

68

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LIQUIDITY PORTFOLIO
At 31 December 2022, the Group had £120.8 billion of highly liquid unencumbered LCR eligible assets, based on a monthly rolling average over the previous 12 months post any liquidity haircuts (31 December 2021: £114.7 billion), of which £117.0 billion is LCR level 1 eligible (31 December 2021: £113.2 billion) and £3.8 billion is LCR level 2 eligible (31 December 2021: £1.5 billion). These assets are available to meet cash and collateral outflows and regulatory requirements.
LCR eligible assets
Average
20221
£bn
20211
£bn
Cash and central bank reserves66.0 50.3 
High quality government/MDB/agency bonds2
48.9 60.6 
High quality covered bonds2.1 2.3 
Level 1117.0 113.2 
Level 23
3.8 1.5 
Total LCR eligible assets120.8 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
2Designated multilateral development bank (MDB).
3Includes Level 2A and Level 2B.
LCR eligible assets by currency
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 2022
Level 191.4 8.4 17.1 0.1 117.0 
Level 20.9 1.4 0.4 1.1 3.8 
Total1
92.3 9.8 17.5 1.2 120.8 
At 31 December 2021
Level 192.4 7.9 12.9 – 113.2 
Level 20.7 0.4 – 0.4 1.5 
Total1
93.1 8.3 12.9 0.4 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
The Group also has a significant amount of non-LCR eligible liquid assets which are eligible for use in a range of central bank or similar facilities. Future use of such facilities will be based on prudent liquidity management and economic considerations, having regard for external market conditions.
STRESS TESTING RESULTS
Internal liquidity stress testing results at 31 December 2022 (calculated as an average of month end observations over the previous 12 months) showed that the Group had liquidity resources representing 141 per cent of modelled outflows over a three month period from all wholesale funding sources, retail and corporate deposits, off-balance sheet requirements, intraday requirements and rating dependent contracts under the Group’s most severe liquidity stress scenario.
This scenario includes a two notch downgrade of the Group’s current long-term debt rating and accompanying one notch short-term downgrade implemented instantaneously by all major rating agencies.
69

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
MARKET RISK
DEFINITION
Market risk is defined as the risk that the Group’s capital or earnings profile is affected by adverse market rates or prices, in particular interest rates, credit spreads.
MEASUREMENT
Group risk appetite is calibrated primarily to a number of multi-risk Group economic scenarios, and is supplemented with sensitivity-based measures. The scenarios assess the impact of unlikely, but plausible, adverse stresses on income with the worst case for banking activities, defined benefit pensions and trading portfolios reported against independently, and across the Group as a whole.
The Group risk appetite is cascaded first to the Group Asset and Liability Committee (GALCO), chaired by the Chief Financial Officer, where risk appetite is approved and monitored by risk type, and then to the Group Market Risk Committee (GMRC) where risk appetite is sub-allocated by division. These metrics are reviewed regularly by senior management to inform effective decision-making.
MITIGATION
GALCO is responsible for approving and monitoring Group market risks, management techniques, market risk measures, behavioural assumptions, and the market risk policy. Various mitigation activities are assessed and undertaken across the Group to manage portfolios and seek to ensure they remain within approved limits. The mitigation actions will vary dependent on exposure but will, in general, look to reduce risk in a cost effective manner by offsetting balance sheet exposures and externalising to the financial markets dependent on market liquidity. The market risk policy is owned by Group Corporate Treasury (GCT) and refreshed annually. The policy is underpinned by supplementary market risk procedures, which define specific market risk management and oversight requirements.
MONITORING
GALCO and GMRC regularly review high level market risk exposure as part of the wider risk management framework. They also make recommendations to the Board concerning overall market risk appetite and market risk policy. Exposures at lower levels of delegation are monitored at various intervals according to their volatility, from daily in the case of trading portfolios to monthly or quarterly in the case of less volatile portfolios. Levels of exposures compared to approved limits and triggers are monitored by Risk and appropriate escalation procedures are in place.
How market risks arise and are managed across the Group’s activities is considered in more detail below.
BANKING ACTIVITIES
EXPOSURES
The Group’s banking activities expose it to the risk of adverse movements in market rates or prices, predominantly interest rates, credit spreads, exchange rates and equity prices. The volatility of market rates or prices can be affected by both the transparency of prices and the amount of liquidity in the market for the relevant asset, liability or instrument.
INTEREST RATE RISK
Yield curve risk in the Group’s divisional portfolios, and in the Group’s capital and funding activities, arises from the different repricing characteristics of the Group’s non-trading assets, liabilities and off-balance sheet positions.
Basis risk arises from the potential changes in spreads between indices, for example where the bank lends with reference to a central bank rate but funds with reference to a market rate, e.g. SONIA, and the spread between these two rates widens or tightens.
Optionality risk arises predominantly from embedded optionality within assets, liabilities or off-balance sheet items where either the Group or the customer can affect the size or timing of cash flows. One example of this is mortgage prepayment risk where the customer owns an option allowing them to prepay when it is economical to do so. This can result in customer balances amortising more quickly or slowly than anticipated due to customers’ response to changes in economic conditions.
FOREIGN EXCHANGE RISK
Economic foreign exchange exposure arises from the Group’s investment in its overseas operations (net investment exposures are disclosed in note 44 on page F-96). In addition, the Group incurs foreign exchange risk through non-functional currency flows from services provided by customer-facing divisions, the Group’s debt and capital management programmes and is exposed to volatility in its CET1 ratio, due to the impact of changes in foreign exchange rates on the retranslation of non-Sterling-denominated risk-weighted assets.
EQUITY RISK
Equity risk arises primarily from exposure to the Lloyds Banking Group share price through deferred shares and deferred options granted to employees as part of their benefits package.
CREDIT SPREAD RISK
Credit spread risk arises largely from: (i) the liquid asset portfolio held in the management of Group liquidity, comprising of government, supranational and other eligible assets; (ii) the Credit Valuation Adjustment (CVA) and Debit Valuation Adjustment (DVA) sensitivity to credit spreads; (iii) a number of the Group’s structured medium-term notes where the Group has elected to fair value the notes through the profit and loss account; and (iv) banking book assets in Commercial Banking held at fair value under IFRS 9.
MEASUREMENT
Interest rate risk exposure is monitored monthly using, primarily:
Market value sensitivity: this methodology considers all repricing mismatches (behaviourally adjusted where appropriate) in the current balance sheet and calculates the change in market value that would result from an instantaneous 25, 100 and 200 basis points parallel rise or fall in the yield curve. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). The market value sensitivities are calculated on a static balance sheet using principal cash flows excluding interest, commercial margins and other spread components and are therefore discounted at the risk-free rate.
Interest income sensitivity: this measures the impact on future net interest income arising from various economic scenarios. These include instantaneous 25, 100 and 200 basis point parallel shifts in all yield curves and the Group economic scenarios. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). These scenarios are reviewed every year and are designed to replicate severe but plausible economic events, capturing risks that would not be evident through the use of parallel shocks alone such as basis risk and steepening or flattening of the yield curve.
Unlike the market value sensitivities, the interest income sensitivities incorporate additional behavioural assumptions as to how and when individual products would reprice in response to changing rates.
70

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Reported sensitivities are not necessarily predictive of future performance as they do not capture additional management actions that would likely be taken in response to an immediate, large, movement in interest rates. These actions could reduce the net interest income sensitivity, help mitigate any adverse impacts or they may result in changes to total income that are not captured in the net interest income.
Structural hedge: the structural hedging programme managing interest rate risk in the banking book relies on assumptions made around customer behaviour. A number of metrics are in place to monitor the risks within the portfolio.
The Group has an integrated Asset and Liability Management (ALM) system which supports non-traded asset and liability management of the Group. This provides a single consolidated tool to measure and manage interest rate repricing profiles (including behavioural assumptions), perform stress testing and produce forecast outputs. The Group is aware that any assumptions-based model is open to challenge. A full behavioural review is performed annually, or in response to changing market conditions, to ensure the assumptions remain appropriate and the model itself is subject to annual re-validation, as required under Lloyds Banking Group's model governance policy. The key behavioural assumptions are:
Embedded optionality within products
The duration of balances that are contractually repayable on demand, such as current accounts and overdrafts, together with net free reserves of the Group
The re-pricing behaviour of managed rate liabilities, such as variable rate savings
The table below shows, split by material currency, the Group’s market value sensitivities to an instantaneous parallel up and down 25 and 100 basis points change to all interest rates.
Lloyds Bank Group Banking activities: market value sensitivity (audited)
20222021
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Sterling0.4 (1.1)(2.2)(9.1)26.1 (27.6)98.4 (129.8)
US Dollar(0.1)0.2 (0.3)0.9 (0.3)0.9 (1.1)4.0 
Euro(2.0) (7.6)0.1 (5.1)(2.9)(19.3)(11.5)
Other  (0.1)0.1 (0.2)0.3 (1.0)0.8 
Total(1.7)(0.9)(10.2)(8.0)20.5 (29.3)77.0 (136.5)
This is a risk-based disclosure and the amounts shown would be amortised in the income statement over the duration of the portfolio.
The market value sensitivity to an up 100 basis points shock has decreased due to rates being higher than at year end 2021, which directly impacts expected mortgage prepayments, aligning more closely to our hedging strategy.
The table below shows supplementary value sensitivity to a steepening and flattening (c.100 basis points around the three-year point) in the yield curve. This ensures there are no unintended consequences to managing risk to parallel shifts in rates.
Lloyds Bank Group Banking activities: market value sensitivity to a steepening and flattening of the yield curve (audited)
20222021
Steepener
£m
Flattener
£m
Steepener
£m
Flattener
£m
Sterling67.8 (78.2)85.8 (114.4)
US Dollar(7.6)7.8 (7.0)8.2 
Euro(7.7)2.9 (13.8)(6.9)
Other0.1 (0.1)0.2 (0.2)
Total52.6 (67.6)65.2 (113.3)
The table below shows the banking book net interest income sensitivity on a one to three year forward-looking basis to an instantaneous parallel up 25, down 25 and up 50 basis points change to all interest rates.
Lloyds Bank Group Banking activities: three year net interest income sensitivity (audited)
Down 25bpsUp 25bpsUp 50bps
Client-facing activity and associated hedgesYear 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
2022(173.8)(252.7)(360.5)142.9 252.1 361.3 286.5 505.0 723.7 
2021(406.7)(512.0)(639.0)174.9 269.8 397.3 348.7 526.9 782.1 
Year 1 net interest income sensitivity, to down 25 basis points, has decreased year-on-year due to reduced modelled margin compression following a significant increase in interest rates in 2022. The decrease in risk sensitivity year-on-year in the upwards rate shock, is driven by structural hedge activity.
The three year net interest income sensitivity to an up 25 basis points and 50 basis points shock is largely due to reinvestment of structural hedge maturities in years two and three.
The sensitivities are illustrative and do not reflect new business margin implications and/or pricing actions, other than as outlined.
The following assumptions have been applied:
Instantaneous parallel shift in interest rate curve, including bank base rate
Balance sheet remains constant
Illustrative 50 per cent deposit pass-through
71

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Basis risk, foreign exchange, equity and credit spread risks are measured primarily through scenario analysis by assessing the impact on profit before tax over a 12-month horizon arising from a change in market rates, and reported within the Board risk appetite on a monthly basis. Supplementary measures such as sensitivity and exposure limits are applied where they provide greater insight into risk positions. Frequency of reporting supplementary measures varies from daily to quarterly appropriate to each risk type.
MITIGATION
The Group’s policy is to optimise reward while managing its market risk exposures within the risk appetite defined by the Board. Lloyds Banking Group's market risk policy and procedures outlines the hedging process, and the centralisation of risk from divisions into Group Corporate Treasury (GCT), e.g. via the transfer pricing framework. GCT is responsible for managing the centralised risk and does this through natural offsets of matching assets and liabilities, and appropriate hedging activity of the residual exposures, subject to the authorisation and mandate of GALCO within the Board risk appetite. The hedges are externalised to the market by derivative desks within GCT and the Commercial Bank. The Group mitigates income statement volatility through hedge accounting. This reduces the accounting volatility arising from the Group’s economic hedging activities and any hedge accounting ineffectiveness is continuously monitored.
The largest residual risk exposure arises from balances that are deemed to be insensitive to changes in market rates (including current accounts, a portion of variable rate deposits and investable equity), and is managed through the Group’s structural hedge. Consistent with the Group’s strategy to deliver stable returns, GALCO seeks to minimise large reinvestment risk, and to smooth earnings over a range of investment tenors. The structural hedge consists of longer-term fixed rate assets or interest rate swaps and the amount and duration of the hedging activity is reviewed regularly by GALCO.
While the Group faces margin compression in low rate environments, its exposure to pipeline and prepayment risk are not considered material and are hedged in line with expected customer behaviour. These are appropriately monitored and controlled through divisional Asset and Liability Committees (ALCOs).
Net investment foreign exchange exposures are managed centrally by GCT, by hedging non-Sterling asset values with currency borrowing. Economic foreign exchange exposures arising from non-functional currency flows are identified by divisions and transferred and managed centrally. The Group also has a policy of forward hedging its forecasted currency profit and loss to year end. The Group makes use of both accounting and economic foreign exchange exposures, as an offset against the impact of changes in foreign exchange rates on the value of non-Sterling-denominated risk-weighted assets. This involves the holding of a structurally open currency position; sensitivity is minimised where, for a given currency, the ratio of the structural open position to risk-weighted assets equals the CET1 ratio. Continually evaluating this structural open currency position against evolving non-Sterling-denominated risk-weighted assets mitigates volatility in the Group’s CET1 ratio.
MONITORING
The appropriate limits and triggers are monitored by senior executive committees within the Banking divisions. Banking assets, liabilities and associated hedging are actively monitored and if necessary rebalanced to be within agreed tolerances.
Commercial Banking
Portfolio overview£15 billion sustainable finance for corporate and institutional customers1 by 2024
£7.9 billion achieved in sustainable finance for corporate and institutional customers in 2022
Motor
£8 billion financing for EV and plug-in hybrid electric vehicles by 2024Commercial Banking has actively supported its customers throughout2
£2.1 billion achieved in financing for EV and plug-in hybrid electric vehicles in 2022
Green mortgage lending
£10 billion green mortgage lending by 20243
£3.5 billion achieved in green mortgages lending in 20224
1Corporate and institutional customers (customers with a turnover >£100m). Includes clean growth finance initiative, Commercial Real Estate green lending, renewable energy financing, sustainability linked loans and green and social bond facilitation.
2Includes new lending advances for Black Horse and operating leases for Lex Autolease (gross); includes cars and vans
3New mortgage lending on new and existing residential property that meets an Energy Performance Certificate (EPC) rating of B or higher.
4Covers the period from January 2022 to September 2022.

Our own operation progress
Reducing the environmental impact of our own operations is a key part of our sustainability strategy. We’re working towards an ambitious set of commitments to change the way we operate as a business and help to accelerate our plans to tackle climate change. In 2021 we launched an ambition to achieve net zero carbon emissions across Scope 1 and 2 by 2030, while at the same we launched targets to halve our energy consumption and maintain travel-related carbon emissions from business travel and commuting below 50% of a pre-COVID-19 baseline.
We have also maintained our legacy water and waste reduction commitments.
We’re making strong progress against our other targets, despite an increase in commuting and business travel related carbon emissions driven by higher office utilisation compared to the previous year.
We have also exceeded our water reduction target for the second consecutive year, and we will be reviewing our water efficiency pledge in 2023.
lbk-20221231_g2.jpg
6

BUSINESS
Our supply chain ambition
Launched in October 2022, we have committed to reduce our supply chain emissions by at least 50% by 2030 on the path to net zero by 20501. The initial focus has been on engaging 123 suppliers which we estimate contribute over 80 per cent2 of our supply chain carbon emissions.
1    From a 2021/2022 baseline.
2    Based on calculated emissions from addressable spend with our suppliers in the periods October 2019 to September 2020 and October 2020 to September 2021.
Scope 3 Supply chain carbon emissions (tonnes CO2e)
Scope 3 emissions by GHG protocol categoryBaseline 2021/2022
Category 1: Purchased good and services612,806 
Category 2: Capital goods71,535 
Category 4: Upstream transportation and distribution63,068 
Total747,409 
Offsetting approach to meet targets and ambitions
Net zero strategies should prioritise carbon reduction in line with science, ahead of considering the use of carbon credits to remove any residual emissions. Where carbon credits are necessary, they can be an important tool in combating climate change if used responsibly. Where carbon credits are used, they can be an important tool in combating climate change if used responsibly.
Our Financed Emissions
The table shows the Group’s estimated absolute financed emissions and the physical emissions intensity for baseline years (2018 for Banking Emissions) along with 2020 emissions data.
Our Scope 3 financed emissions are calculated from the Scope 1 and 2 emissions generated from our investments or lending. Scope 3 (value chain) emissions are also calculated and reported separately for certain sectors, aligning to the PCAF standard phased approach. We continue to refine our estimates of financed emissions as we enhance our understanding, calculation methodologies and data.
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1    Oil and gas Scope 3 estimates reflect the scope of the oil and gas sector target, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
2    Oil and gas economic emission intensity is Scope 1 and 2 only. Including Scope 3 Oil and Gas economic emission intensity is 4.4 MtCO2e/£bn in 2019 and 5.6 MtCO2e/£bn in 2020.
3    The baseline and subsequent years have been restated. Financed emissions are shown including grid decarbonisation and including unregulated emissions (appliances and cooking). The values for Retail Homes financed emission including grid decarbonisation and excluding unregulated emissions are 2018 5.5 MtCO2/yr (full emissions of 10.8 MtCO2/yr), 2019 5.1 MtCO2/yr (full emissions 10.1 MtCO2/yr) and 2020 4.93MtCO2/yr (full emissions of 9.7 MtCO2/yr).
4    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
5    The baseline and subsequent years are restated to reflect an increase in scope to include HGVs. This has resulted in a 0.4 MtCO2e increase in baseline 2018 reported emissions compared to figures previously published. Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets in-scope.

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Methodology and Approach
Measurement basis for metrics and targets
We have estimated our financed emissions producing two separate baselines to align to the individual ambitions to reduce our financed emissions as outlined in the Strategy section. The first baseline is for our banking operations, which covers Lloyds Banking Group, excluding Scottish Widows (the Bank). The second is for our Scottish Widows activity which is reported separately.
In measuring financed emissions, the Group has continued to apply the emerging industry-led standard developed by Partnership for Carbon Accounting Financials standard (PCAF) in measuring and disclosing our greenhouse gas (GHG) emissions financed by loans and investments. PCAF is now recognised as the most widely adopted global standard for measuring and accounting for Scope 3 emissions by the financial sector, referred to here and across industry as ‘financed emissions’. Where possible, we have adopted the guidance afforded by the PCAF standard across all material asset classes where published methodologies have been made available.
What emissions are covered?
Our baseline represents Scope 3 financed emissions which is calculated from the Scope 1 and 2 emissions generated from our investments or lending.
Scope 3 (value chain) emissions from our investments or lending are also calculated and reported separately for certain sectors, aligning to the PCAF standard phased approach. Scope 3 includes all other indirect GHG emissions of the reporting company not included in Scope 2, and can be broken down into upstream emissions that occur in the supply chain (for example, from production or extraction of purchased materials) and downstream emissions that occur as a consequence of using the organisation’s products or services. The comparability, coverage, transparency and reliability of Scope 3 data still varies greatly by sector and data source.
Attribution
Aligning to the PCAF standard, we have adopted an attribution factor at a single client or asset class level to measure our share of financed emissions. Where necessary, hierarchies of best-available data and approximations have been used to resolve certain data gaps. We have incorporated additional detail and explanation on the variations to our approach within the individual business sections.
Data quality score
Where sourcing of emission data by client or by asset type was challenging, adaptations to our approach reflected the hierarchy of options outlined in the PCAF data scoring framework. We used a range of internal and external data sources to determine the Scope 1 and Scope 2 emissions for each asset class and calculated our average data quality scores across all business lines and sectors, using the classification found in PCAF guidance.
Evolution of approach
Throughout 2022, we have continued to mature and refine our measurement of financed emissions across the Group. Progress has been made to extend the scope of our emissions baseline, refine our methodologies and improve data quality, recognising there is still more to do. This includes working in partnership with government, industry and policymakers to improve our approach and calculation estimates.
Further, we have continued to enhance our emissions calculation process, governance and controls via a Group-wide financed emissions framework which follows the Group’s three lines of defence model.
KPMG are engaged on a pre-assurance review of the Group’s financed emissions metrics to support the ability to receive limited assurance on these calculations for 2023 year-end reporting, in line with our NZBA commitments.
We are also assessing the way we may get external verification of the science-aligned approach of our sector targets in the future.

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Methodology for supply chain
We align our Scope 3 supply chain GHG emissions to the GHG Protocol’s Corporate Value Chain (Scope 3) Accounting and Reporting Standard. The following categories are included in our Scope 3 supply chain emissions:
Category 1:
Purchased goods and services – all upstream emissions from the production of goods and services purchased or acquired by Group not otherwise included in Categories 2 and 4. This includes goods and services relating to IT, cyber, operations, management consultancy, legal, HR, marketing and communications.
Category 2:
Capital goods – all upstream emissions from the production of capital goods purchased or acquired by Group. This includes IT hardware and relevant property related goods (e.g. fixtures and fittings).
Category 4:
Upstream transportation and distribution – emissions from transportation and distribution of products purchased, between Group’s tier 1 suppliers and its own operations in vehicles not owned or operated by Group, and emissions from third-party transportation and distribution services purchased by Group. This includes mail and logistics.
Supply chain emissions follows a spend-based methodology on spend with approximately 2,600 third parties. This is based on an extract of Accounts Payable data from the Group’s SAP Enterprise Resource Planning Central Component (ECC) system. The Accounts Payable data is a subset of the Group’s General Ledger (GL) used to produce the Group’s Annual Report & Accounts.
Based on the GHG Protocol guidance, the following are examples of spend, which the Group have deemed out of scope of categories 1, 2 and 4:
Intermediaries & broker fees
Leased assets
Sponsorship & community spend
Travel spend
Taxes and Regulatory fees
Calculation basis
Following categorisation of the Group’s Scope 3 third-party spend into the relevant GHG category, one of two approaches are used to calculate the emissions.
Approach 1:Where third-party Scope 1, 2 and 3 emissions and overall revenue data is reported in CDP or provided via CDP Supply Chain for the Group’s top suppliers, this data is used to calculate the emissions. Alternatively, where a supplied can allocate emissions to the goods and services provided to Group via the CDP Supply Chain Module, these allocated emissions are used.
Approach 2:Where CDP data is not available, CEDA industry factors are applied to calculate emissions for each spend category. CEDA (Comprehensive Environmental Data Archive) is an Environmentally Extended Input-Output database which provides emission factors linking spend on goods/services to emissions.
For each good/service that a third party provides, this is matched against an equivalent CEDA category. Each CEDA category has an associated emissions factor based on spend (kgCO2e/£). The associated emissions factor is multiplied by the third party spend to give emissions for that third party’s activity.
An integral part of our overall calculation and reporting process is a defined Control Framework to ensure associated risks are monitored and controlled. Our reporting process; includes a continuous review of our data collection practices, we aim to improve our data collection through primary and verified sources. We have defined a process for evaluating the requirement to recalculate and restate our Scope 3 supply chain emissions data. The materiality threshold to trigger any restatement process is set at 5 per cent.
Baseline
Our baseline year is the reporting period 1 October 2021 to 30 September 2022.
Methodology for own operations
The Group follows the principles of the Greenhouse Gas (GHG) Protocol Corporate Accounting and Reporting Standard to calculate Scope 1, 2 and 3 emissions from our worldwide operations. The reporting period is 1 October 2021 to 30 September 2022, and data from 2018/2019, 2019/20 and 2020/21 are reinstated to improve the accuracy of reporting, using actual data to replace estimates, historical emissions associated with Embark Group’s properties, and improved escaped refrigerant related emissions.
Emissions are reported based on the operational control approach. Reported Scope 1 emissions are those generated from gas and oil used in buildings, emissions from fuels used in UK company owned vehicles used for business travel and fugitive emissions from the use of air conditioning and chiller/refrigerant plant. Reported Scope 2 emissions are generated from the use of electricity and are calculated using market-based methodologies on this report. Our pledge to reducing travel related carbon emissions includes Scope 3 emissions relate to business travel (category 6) and commuting (category 7) undertaken by colleagues.
We also report additional categories such as emissions from colleagues working from home (category 7), operational waste (category 5) and the extraction and distribution of each of our energy sources – electricity, gas and oil (category 3).

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Our climate risk and opportunities
We recognise the importance of embedding climate-related risks and opportunities into our Group-wide strategy and business operations. Our ambitions cannot be achieved without significant government and regulatory intervention enabling an effective economic infrastructure and we will engage with government and market stakeholders to help ensure that infrastructure is developed.
The scale of the potential impact of climate-related risks and opportunities, and the timing over which these will manifest, will vary significantly across our business operations. The variability of impacts and the time horizons will be dependent on several different factors, only some of which are in the control of our organisation. Climate risks and opportunities arise through two channels:
Physical
Changes in climate or weather patterns which are acute (event driven such as floods or storms), or chronic (longer-term shifts such as rising sea levels or droughts).
Transition
Changes associated with the move towards a low carbon economy, including changes to policy, legislation and regulation, technology and market; or legal risks from failing to manage the transition.
Given the nature of climate change, the time horizons over which climate risks and opportunities will present themselves may be a significantly longer time than we have previously experienced.
The time horizon over which the Group categorises short, medium and long-term risks is as follows:
Short term: 0-1 years
Medium term: 1-5 years
Long term: 5 years +
Evaluating the resilience of our strategy
Physical and transition risk from climate change can expose the Group to economic loss. The Group’s lending portfolio means we have relatively low concentration to sectors exposed to increased climate risk.
Industry exposure to climate risk
The chart below provides an overview of the susceptibility of high-risk sectors to climate risk, specifically in the Network for Greening the Financial System (NGFS) Net Zero 2050 scenario. This scenario reflects very ambitious climate policies and therefore explores a considerable degree of transition risk.
We have created this analysis using data from a large pool of listed companies, provided by Planetrics, a McKinsey & Company solution1. Therefore, this reflects a global view of each sector rather than being specific to the Group’s portfolio. The estimated financial impacts from physical and transition risk are modelled for each entity. The relative difference between this climate estimate and a baseline2 provides an indicative foresight view of discounted cashflow, and hence Net Present Value (NPV) of the entity from 2022 to 2050. These entity-level NPV differences are aggregated to provide a view aligned to our lending sectors with increased climate risk. Counterparty-level transition plan effects have not been included.
The chart illustrates that the majority of firms in the coal mining sector would be severely impacted, with even the best performing quartile experiencing a c.80 per cent reduction in NPV by 2050. Conversely, there are a wide range of outcomes for the Power sector. Although the median impact to NPV by 2050 is a c.15 per cent reduction, several counterparties are projected to grow since renewables are already a large proportion of their production mix and therefore would not attract increased costs due to carbon taxes in this scenario.
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1    This chart represents the Group’s own selection of applicable scenarios and/or and its own portfolio data. The Group is solely responsible for, and this chart represents, such scenario selection, all assumptions underlying such selection, and all resulting findings, and conclusions and decisions. McKinsey & Company is not an investment adviser and has not provided any investment advice.
2    The baseline uses the NGFS current policies scenario and current climate (today’s temperature and physical risks). Baseline company financials are scaled based on a company specific growth rate.
3    This is the estimated incremental impact on NPV for key sectors versus baseline, as described above.

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Understanding our lending exposure to climate risk
To help understand our role in supporting the UK transition, we have refined the analysis of our exposure to sectors of the economy with increased climate risk where we have lending to customers that may likely contribute a higher share of the Group’s financed emissions. Not all customers in these sectors have high emissions or are exposed to significant transition risks. Our analysis represents a total view of exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy.
A summary is included in the table below of our lending by sector.
We have proportionally lower exposure to the sectors that are forecast to experience the most significant negative impacts on company values and have set seven specific targets for some of the highest emitting sectors to ensure we are driving action to help reduce emissions.
We continue to enhance and refine this work at both counterparty and sector level, considering both risks and opportunities as we look to support our customers’ responses to climate change.
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4    Our analysis represents a total view of drawn exposure, including green and sustainability–linked financing which supports the transition to a low carbon economy
5    Real estate includes social housing
6     Construction includes housebuilders, construction materials, chemicals and steel manufacturers


How we are tackling transition
In line with our strategy, we will actively manage our climate risks focused on those sectors that are most material for the Group and present the most risk. We reserve the right to exit relationships where we don’t see the level of commitment or progress we believe is necessary to keep key climate ambitions within reach. A summary of our bank transition approach is found below.
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How climate is factored into our financial planning process
Climate considerations form part of our planning and forecasting activities. We consider climate effects in our base case economic scenarios and forecast financed emissions alongside climate risks and opportunities within the Group’s four-year financial plan, primarily conducted across three key areas.
1.Forecasting our bank financed emissions to 2030 for four of our high-carbon-intensive sectors
2.Gathering supporting qualitative assessment of the risks and opportunities present for certain material sectors
3.Building out the Group’s investment planning capabilities to progress our climate ambitions and targets; reducing the emissions from our suppliers and supporting our own operation's net zero ambition
Our financial planning process acknowledges the dependencies on both external factors such as policies, technology developments and customer behaviour. We continue to monitor the impact of these external factors on our Group ambitions and targets alongside working in partnership with our customers and other stakeholders to achieve our common goal of achieving net zero by 2050.
Financial statement preparation includes the consideration of the impact of climate change on the Group’s financial statements. While the effects of climate change represent a source of uncertainty, the Group does not consider there to be a material impact on its judgements and estimates from the physical, transition and climate-related risks in the short term. There is no material impact assessed on the Group's financial position of performance as at 31 December 2022.
An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the NGFS. This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
There is no material impact assessed on the Group’s financial position or performance as at 31 December 2022.
In 2023, we plan to further enhance our sustainability planning capability to support development of transition plans for some of our hardest to abate sectors. We are continuing to increase the scope of our emissions forecasting to cover more of our balance sheet, leveraging our forecasting process and capabilities to track progress against our published sector targets.
Identification and assessment of climate risks
The ability to identify, measure and manage the risks associated with climate change is integral to embedding consideration of these risks within our Enterprise Risk Management Framework (ERMF).
As our understanding of the impacts of climate risks has evolved, we have adopted a ‘Double Materiality’ approach. This is the concept that risk can materialise as: a) the impacts of climate change or the transition to net zero on the Group and our associated activities (inbound risk), or b) an adverse direct impact on people and the environment as a result the Group or its practices (outbound risk), or c) both. This approach allows us to assess not only the impacts of risks to us as a Group, but also the impact of our balance sheet on society and the planet.
Risk identification
We look to ensure risks are proactively identified across the Group, reflecting a number of potential internal and external sources, including environmental factors, such as climate change. As we develop our understanding of climate risk, we initially created a central view of the main inbound and outbound risks impacting the Group. This was informed by previous qualitative and quantitative analysis of climate-related impacts, including workshop discussions and outputs from the Climate Biennial Exploratory Scenario, however, we expect this will continue to evolve.
This overview supported further discussions across the Group on the key climate risks we are faced with, to integrate consideration of climate-related impacts into our respective risk profiles. Identification of climate risk is supported by horizon scanning of climate-related developments across the Group. This is particularly important given the uncertain and long-term nature of the risks from climate change, as well as the increasing focus in this area. Regular monitoring of climate-related regulatory and legal developments is also in place ensuring suitable consideration and appropriate action is taken. We also participate in several climate change initiatives, which provide insight across the industry and support monitoring emerging trends and developments and ensure these are appropriately reflected in our strategy. Consideration of climate risks within our financial planning process is also in place to support identification of climate risk, considering the potential impacts for the Group across key areas of the business.
Risk assessment
Engagement across the Group has led to Business Unit assessments of our key climate risks, ensuring a proportionate approach to focus on the most material risks. The impact and likelihood of potential climate risks has been assessed in line with our ERMF to understand the potential effects on the Group’s performance and reputation. We assess a number of factors to determine the materiality of these impacts, including: customers; reputation; regulatory; financial losses; impact on business objectives; and impact on management time, resources and colleagues. These factors are relevant for consideration in assessing climate-related risks given that these risks may potentially impact a number of our traditional risk categories, while also impacting a broad range of stakeholders.
We are continuing to develop our approach to the assessment of climate risks impacting other risks, supported by appropriate tools and methodologies. One example is our qualitative ESG risk assessment for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.

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Key climate risks facing the Group
The following table considers the key inbound and outbound climate risks we face, alongside the drivers of these risks, related time horizons and risk types impacted.
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1    This includes the Group's defined benefit pension scheme assets. Climate change could potentially impact the schemes' financial position due to changes in asset prices, financial market conditions and members' longevity.
Identifying our climate opportunities
As the UK’s largest financial services provider, we have both the opportunity and responsibility to support the UK’s transition towards a greener future through our lending and investments and net zero products and services, in order to support a timely and Just Transition. The timing of opportunities has been considered in relation to the time frames outlined on page 10 whilst we note that timing is partly dependent on factors such as UK government policy and regulation, technology developments, as well as our customers’ response.
The following is an indicative list of the climate-related opportunities that we are looking to incorporate across the Group.
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1Sustainability Linked Loans (SLLs), are available to larger businesses and incentivise the borrower’s achievement of ambitious, pre-determined sustainability-related targets aligned to the Groups’ interpretation and application of the voluntary market standards outlined by the Loan Markets Association Sustainability Linked Loan Principles.
2The Clean Growth Finance Initiative (CGFI) provides discounted financing for business sustainability investment meeting our qualifying green purposes across the themes of reducing emissions, energy efficiency, low carbon transport, reducing waste and increasing recycling, and improving water efficiency. The qualifying criteria are reviewed annually with the support of third-party specialists.
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Importance of nature
Nature underpins our economy, our livelihoods and our wellbeing. However, the ongoing depletion of natural ecosystems and resources without appropriate considerations for the consequences is resulting in unsustainable loss of biodiversity and damage to our natural environment.
We recognise that the climate and nature crises cannot be solved independently. In fact, nature-related activities can enhance our decarbonisation efforts. The Intergovernmental Panel on Climate Change’s (IPCC) special report on limiting global warming below 1.5ºC found that three of the five most effective strategies for reducing emissions are nature-based solutions. Given the interconnectedness between nature and climate, our approach looks to extend our understanding of climate change to incorporate nature-related risks and opportunities. This will help to ensure that we have an approach that considers a holistic environmental sustainability strategy.
As a UK-centric financial institution, we want to play our role in helping restore and protect nature in the UK which is closely aligned to our purpose of Helping Britain Prosper. This is of particular importance as the state of nature in the UK has rapidly declined, with the abundance of UK priority species declining 60 per cent since 1970, placing it in the bottom 10 per cent of countries globally.
Nature loss is a complex topic and there is no universal single ‘metric’ of measurement. Therefore, the first step on our journey is to understand more clearly how the Group’s activities interact with nature. Our work has focused on developing an understanding of how our activities are impacting nature within the UK both in terms of our own operations and through the clients we finance.
Our work to date
In our 2021 ESG Report we disclosed plans to complete an assessment across our bank lending book to identify our key impacts on nature in order to prioritise our efforts. Due to the complexity of understanding and measuring the impact on nature and the current limitations with data availability, we have excluded the impacts felt through supply chain and our investment portfolio, focused initially on assessing our clients’ direct impacts on UK natural ecosystems. Focusing on the UK for this exercise enables us to be targeted with our efforts, whilst aligning with our purpose of Helping Britain Prosper. We have completed our preliminary work to identify the sectors we finance that are directly impacting the UK’s natural ecosystems. For this assessment we drew on insights from the UK’s Natural Capital Accounts, UNEP-FI’s ENCORE tool and other publicly available information.
Our findings led us to initially focus on the bank agriculture sector. This is due to the significant impact the agriculture sector has on the UK, with over 70 per cent of the UK’s land used for agricultural practices2 and as a result of the size of our exposure to this sector. Our aim is to support our clients move to more sustainable practices and we have already started to make some progress in this regard through our work with the Soil Association.
Bank approach to target setting across sectors
In April 2021, the Group became a founding member of Net Zero Banking Alliance (NZBA). As such we seek to understand and target our emissions from our banking activity using a sector-based approach with targets to 2030 for our most carbon intensive sectors. This approach informs and builds on our commitment to reach net zero by 2050 or sooner.
To date we have developed seven sector targets. In setting our targets we have determined the key actions we will take to work towards achieving them based on the levers available today and expected future changes in the market, as determined in our sector transition plans.
Each of the sector targets has some degree of challenge to ensure we remain ambitious. Initial views from the sectors for which we have now set targets suggests we may need to go further in some areas to achieve our overarching 50 per cent emission reduction ambition. We expect our view to evolve as we set additional targets and where a gap remains we will assess whether we will take mitigating steps.
It should also be noted that the baseline, pathways (scenario and momentum) and targets may be subject to change as data availability and granularity improve,scenario pathways are updated, and the broader regulatory and industry environment evolves. We continue to enhance our climate data capabilities to address these challenges by expanding our sources of data and developing partnerships to increase the level of client level data that is available.


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A summary of our sector targets are shown below:
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We have announced sector-specific Financed Emissions targets covering 64% of our Bank 2020 assets in-scope of PCAF, excluding cash which is considered to have zero emissions.
1    Targets cover on-balance sheet assets.
2    2020 emissions calculation covers 100 per cent of in-scope UK mortgages. Uses EPC emissions estimates for c.66 per cent of properties. Where EPCs are unknown, the average emissions intensity of properties is calculated based on internal property archetypes.
3    Includes both the regulated emissions that are captured in an EPC and an estimate of other emissions created from unregulated energy use (for example appliances and cooking).
4    Includes UK Retail mortgage lending, including both buy-to-let and owner occupied mortgages.
5    Emissions calculation covers 89 per cent of motor vehicle loans and operating lease assets. Excludes assets that do not have a motor, loans for forecourt dealership stock, specialist vehicles and vehicles where mileage is difficult to estimate. Currently does not apply a loan-to-value ratio for emissions.
6    Rounded to nearest gCO2e/km.
7    Includes the emissions from vehicle use, including from electricity used for EVs and PHEVs, in line with recommendations from PCAF.
8    Target includes cars and vans associated with leases from Lex Autolease and leases or financing from Black Horse.
9    Automotive (OEM) stands for Automotive Original Equipment Manufacturers.
10    Target includes Scope 1 and 2 emissions from client operations (manufacturing) and Scope 3 emissions from the use of the sold vehicle by consumers.
11    Includes automotive manufacturers and their finance captives. Corporate Loans: auto manufacturers (OEMs) and motorcycle manufacturers.
12    A 2019 baseline has been selected due to the significant impact due to COVID-19 on both absolute emissions and emissions intensity due to a reduced number of flights and passenger numbers in 2020.
13    Includes corporate loans for airline operators.
14    This target is a commitment to exit all entities that operate thermal coal facilities by 2030 and will currently be tracked through lending exposure to the sector as opposed to annual emissions estimates. This target is only applicable to our corporate and institutional clients (clients with a turnover >£100 million) and excludes any clients within our SME portfolio that would form part of the supply chain to the energy and coal mining entities. The target relating to thermal coal mining excludes commodities trading activities.
15    Thermal coal is coal used by power plants and industrial steam boilers to produce steam, electricity or both. Our approach applies to all customers involved in the following activities: coal mining (including thermal coal exploration, coal mine construction and coal mine operation), energy utilities, coal power generation and provision of services or supply of equipment to coal-fired power stations and/or thermal coal mines.
16    Our target is to reduce the absolute financed emissions from the oil and gas sector by 50 per cent from a 2019 baseline. The 2030 absolute financed emissions value may change if the baseline is updated in future years as better data becomes available.
17    Oil and gas Scope 3 estimates reflect the scope of the oil and gas sector target, based on drawn lending for primary sector clients in extraction, refining and transport via pipeline, including commodities trading arms of supermajor oil and gas clients, and not including support services.
18    Target includes clients related to the sectors of extraction, transport via pipeline, refining and the commodity trading arms of our supermajor clients. We have excluded support services and other commodity traders from the scope of our metric due to data limitations and lack of alignment towards the scenario pathway selected.
19    Emission calculation includes Scope 1 and 2 emissions attributed to lending to corporate and project generation activity, and Scope 1 emissions attributed to project finance loans to power generation activity. It excludes transmission and distribution financing.
20    Scope 2 is the intensity of electricity used by the corporates in operation activity.
21    Includes corporate loans to corporate power generating utilities and project finance for specific power generating projects.

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Governance
Given the strategic importance of our sustainability ambitions and commitment in managing the impacts arising from climate change, our governance structure provides clear oversight and ownership of the Group’s environmental sustainability strategy and management of climate risk.
Climate-related responsibilities at Board level are in place across the Responsible Business Committee, Audit Committee and Board Risk Committee, with shared membership across these Committees to ensure appropriate coordination and cooperation on climate-related matters.
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The Chair of the RBC, Amanda Mackenzie, is a non-executive director on the Board, The Remuneration Committee and the Nomination and Governance Committee, and ensure sustainability is discussed and considered by the Board. Amanda has extensive experience in ESG matters, including helping to launch the United Nations Sustainable Development Goals.

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Group roles and responsibilities
The Group’s structure provides clear oversight and ownership of our environmental sustainability strategy and management of climate risk across the three lines of defence, with dedicated teams in place focused on these areas. Roles and responsibilities will differ in some areas between divisions and entities, reflecting our Group structure.
Three lines of defenceTeams
1st line
The Group Environmental Sustainability team is responsible for overseeing the pandemic, throughGroup’s approach to responding to global issues on environmental sustainability.
At a rangedivisional and/or sector level there are sustainability teams supporting the delivery of propositionsthe net zero strategy. They are responsible for developing the Group’s strategic response to climate risk, including capital repayment holidays, working capital line increasessetting the business strategy, ambitions and financial covenant waivers,development of sustainable product-level offerings to support the Group’s sustainability strategy.
This includes calculation and forecasting emissions, as well as supporting small businessessector-level target setting and corporates through full usetransition plans to support the Group’s environmental commitments and targets.
Group Finance is responsible for incorporating climate into the Group’s planning and external financial reporting.
2nd line
Risk is responsible for overseeing the risks arising from climate change. This includes oversight of our strategy and management of climate risk, ensuring alignment with regulatory expectations.
Some of the UK Government lending schemeskey activities across Risk include: ownership of climate-related methodologies and frameworks, including material assumptions to quantify climate risk and generate scenarios and stress testing; integration into risk management processes; and setting the Group’s climate risk appetite.
3rd lineGroup Internal Audit has established a team to focus on sustainability and climate risk. This team, supported by other subject matter experts, provides independent assurance to the Audit Committee and the Board. Group Internal Audit also attends key sustainability and climate risk governance committees and forums.
Risk management
We have made good progress with embedding climate-related risks into our risk management approach and this continues to evolve as we build our understanding and capabilities. We also acknowledge the importance of managing the risks from wider ESG impacts. We have made some steps in this area, however, we will continue to develop our framework to integrate these risks in our key processes.
How we embed climate risk
Climate risk is considered a principal risk within our Enterprise Risk Management Framework (ERMF), reflecting its importance and the focus required. This ensures a consistent approach to embedding the consideration of climate risk in our activities, while also enhancing Board-level insight.
However, the impacts from climate risk are not standalone and largely manifest through the other financial and non-financial risks that we face. Therefore, we have also taken steps to integrate the consideration of climate-related risks throughout our ERMF, ensuring comprehensive consideration across our business activities.
We define climate risk as the risk that the Group experiences losses and/or reputational damage because of climate change, either from the impacts of climate change and the transition to net zero (inbound) or as a result of the Group’s response to tackling climate change (outbound).
Our response to managing climate risk affects many different stakeholder groups, including: our customers; colleagues; suppliers; regulators and policymakers; investors and NGOs; and wider society. Our response will have a long-term bearing on these stakeholders and the Group’s business model.
Managing climate risk
Our Group climate risk policy provides an overarching framework for managing climate risks. The policy is structured around eight principles, supported by clear requirements to help meet our climate change ambitions, the TCFD recommendations and relevant regulatory expectations. Activity in 2022 focused on embedding the policy across the Group, particularly on ensuring that climate risks are appropriately reflected in our risk profiles. This has focused on both the risks across different areas from failing to adequately support the transition to net zero, in line with our strategy, as well as climate-related impacts which will affect the Group through our other principal risks.
One Risk and Control Self-Assessment (RCSA) is the process for managing risk across the Group, enabling the understanding and identification of risk exposures and risks across the business. As part of the wider risk management landscape, inbound and outbound risks, as well as relevant controls, are now included as part of the One RCSA Framework, although this will continue to evolve. This aims to ensure that the risks are managed effectively, and any events are collaboratively resolved by the business.
We have captured the potential effects from failing to sufficiently support the transition to net zero as a standalone climate risk. Our activity across the Group to support the transition is covered throughout this report. However, In most other cases, the impacts from climate risk will flow through other principal risks.
The Group and the wider industry are still developing both the understanding and capabilities for managing climate risk, therefore, our approach will continue to evolve in the coming years. In addition to the risks we are already facing, new risks will continue to emerge as a consequence of the transition to net zero.

17

BUSINESS
How climate risk is incorporated into the management of other principal risks
Key risk types impactedCredit performance acrossFurther details for the portfolios has been robust, driven inGroup
CapitalAs part of the Group’s Internal Capital Adequacy Assessment Process (ICAAP), we assess how climate change impacts the capital risks faced by the strong market liquidity and government intervention measures, which have helped to support clients and kept credit defaults and business failures at low levels. Portfolios have also benefitted from the Group’s prudent risk management and the continued low interest rate environment
As the economy continued its recovery and business’ cashflows started to normalise, therebank. This assessment has been an improvement in customer credit risk ratings, particularly in the larger corporates segment of Commercial, partially reversing some of the downgrades seen earlier during the pandemic. The Corporate and Institutional business continues to have a predominance of investment grade clients and is well positioned against the uncertain economic outlook
While some sectors such as travel, transportation, non-essential retail, leisure and hospitality were particularly impacted by the crisis, exposure to these sectors remains relatively limited and, in general, sectors have been more resilient than anticipated to date. The Group still expects recovery to be slower in a few of the impacted sectors and anticipates longer term structural changes in these, and a number of other sectors. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected, and customers are supported in the right way
The SME portfolio remains largely secured and credit impacts have been relatively muted throughout the pandemic, recognising that Government support measures have prevented more widespread defaults and business failures. Repayments under the UK Government lending schemes began in the second half of 2021, with low arrears to date. The level of arrears continues to be carefully monitored, with early risk mitigation activities taken as appropriate
Even though economic conditions have improved, significant uncertainties remain, with a number of prevailing headwinds and the withdrawal of the Government COVID-19 support measures yet to impact portfolio performance. Some credit deterioration is therefore expected in 2022
However, the Group continues to support its more vulnerable customers early through focused risk management via its Watchlist and Business Support framework,progressed over recent years and will continue to balance prudentdevelop. We participated at the Bank of England’s Climate and Capital Conference in October 2022 and we will continue to monitor developments in this area.
ConductKey climate-related conduct risk considerations are that we have clear processes and controls in place so that we avoid any potential ‘greenwashing’ and ensuring fair customer treatment as part of our role in supporting the transition to net zero. Our activity has included education for Product Owners from climate risk SMEs to help them understand the expectations and group appetite which should be considered as part of the product lifecycle.
Credit
We recognise that climate change is likely to result in new challenges, and changes to the credit risk profile and outlook for our customers, the sectors we operate in and collateral / asset valuations.
Our risk appetite with ensuring support for financially viable customers on their roadmanaging climate risk is outlined in our external sector statements, and forms one of the ways we manage and control climate risk. We have 14 external sector statements that apply to recoverythe Group’s activities which reflect the approach we take to the risk assessment of our customers. These sector statements outline what types of activities we will and will not support.
Through 2022 we have made significant progress in embedding ESG risk management into our credit processes. We have identified 3 key areas which have been prioritised for climate/environmental risk integration strategy:
1.ESG credit risk framework and policies
Impairments2.Portfolio management
3.ThereCase management
This will strengthen our climate & environmental risk management at a portfolio-level, and for individually managed exposures.
We remain focused on uplifting colleague knowledge on ESG risks and opportunities to ensure it is fully embedded across the organisation. This includes creating a consistent taxonomy and continuing to expand our ESG credit risk team through recruiting specialists, reflecting the importance we place on this topic.
DataGiven the limitations in the data available for measuring climate risk, data risk also remains a significant area of focus. We are continuing to focus on getting the right data in place, while following the Group’s existing standards and frameworks to ensure that suitable data controls are in place.
Funding and liquidityWe consider the impact of climate risk as part of the Group’s Internal Liquidity Adequacy Assessment Process (ILAAP). Our current view is that our internal liquidity stress scenarios are severe enough to cover any potential impacts from climate risk over the relative timeframes involved. Liquidity crises tend to be driven by short and sharp shocks, however, the physical and transition risks of climate change are typically considered to impact over a longer-term, which we expect would provide sufficient time to obtain alternative sources of funding. In our ongoing assessments, we consider that any changes that are expected to the balance sheet as a result of climate change would be assessed through the
established Funding Plan process.
MarketOur market risk management approach includes comprehensive stress testing frameworks, which cover all material risk factors (key ones being interest rate, foreign exchange, credit spread, inflation and equity risk). Initial assessments have concluded that our market risk stress testing frameworks are sufficiently comprehensive and severe to capture climate-related scenario stress events appropriate to the duration of the most material exposures, although further consideration is anticipated, in line with developing industry and Group best practice on scenario analysis.
ModelThe models currently used to assess climate risk remain in their relative infancy while understanding develops across the industry. We are working with third parties to develop the Group’s modelling capabilities, with further activity in 2023 to compare the outputs from model methodologies across the Group to inform our approach going forward. The current position is mitigated through higher reliance on management judgement and our approach follows the appropriate model governance processes, which will continue as modelling ability improves in future.
Operational resilienceAs part of the Group’s approach to manage its operational resilience, we have embedded climate risk within the strategy as one of the key drivers, considering the impact on and from climate as part of ensuring its operations remain resilient. These climate-related impacts could affect the Group’s operational resilience through the Group’s properties, IT systems, people and third-party suppliers. Our approach primarily focuses on how physical risks could impact the potential transition risks, which may also require further consideration as our approach evolves.
Regulatory complianceConsideration of climate-related regulations and legislation is captured as part of our existing horizon scanning processes to identify any requirements for the Group or our customers. This informs our view of the applicable regulations and legislation, to ensure activity is in place to achieve compliance with appropriate requirements impacting the Group, for example, the Prudential Regulation Authority’s expectations for embedding the financial risks from climate change through its Supervisory Statement 3/19.

18

BUSINESS
Scenario Analysis
We continue to evolve our climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to our strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data and infrastructure.
Introduction to scenario analysis
Climate scenario analysis is a forward-looking projection of plausible yet severe climate outcomes. It is typically conducted in a number of steps, with the aim of challenging the existing business model and better understanding vulnerabilities in our balance sheet. In broad terms, the approach consists of the following steps:
• Identify physical and transition risk scenarios that we want to explore, relevant to our balance sheet and risks
• Link the impacts of scenarios to financial risks
• Assess asset, counterparty and/or sector sensitivities to those risks
• Extrapolate the impacts of those sensitivities to calculate an aggregate measure of exposure and potential losses
Scenario analysis can be conducted at different levels of granularity to identify impacts on individual exposures or on portfolios. By examining the effects of a wide range of plausible scenarios, scenario analysis can also assist in quantifying tail risks and can clarify the uncertainties inherent in measuring climate-related risks. For this purpose, scenario analysis tends to be longer-term in scope, albeit not exclusively, and used to evaluate potential implications of climate risk drivers on financial exposures.
Current activity
We have established a centre of excellence to bring together the expertise and resources to further develop our scenario analysis capabilities, building on the experience from the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise in 2021 and other internal assessments. This is enabling us to accelerate progress to meet the requirements of internal risk managers, support the evolving needs of our customers, whilst meeting the expectations of external stakeholders.
Climate scenario analysis activity has prioritised areas of material carbon sensitivity. While this analysis is inherently uncertain, these assessments have provided further insights that support existing understanding that physical risks likely manifest over the long term and that short-term transition risks are muted. Nevertheless, regular reassessments will be required to deepen understanding and benefit from improved data sources, methodologies, and updated scenarios. The insights from this scenario analysis activity have been used to support the Group's measurement of Expected Credit Loss (ECL) and ICAAP.
We continue to contribute to collaborative efforts to improve the risk management and measurement of climate risks through scenario analysis. We took an active role in the Bank of England’s 2022 Annual Stress Test Forum, to share better understanding of risk modelling approaches, and co-led the Climate Financial Risk Forum’s (CFRF) Scenario Analysis Working Group, focused on development of an update guide for banks on current practices.
Future plans
As industry understanding builds, we will continue to develop our climate scenario analysis and modelling capabilities. We are exploring a variety of approaches and methodologies and are currently adopting a hybrid approach, using both third-party solutions and developing our own in-house modelling capabilities. We will compare both approaches to understand better how their relative strengths can complement each other. This will inform our strategic approach to climate scenario analysis modelling.
In addition to our current analysis, further investments in data and modelling are already underway to further explore other climate risks, including physical risks for commercial and transition risk for mortgages. To improve modelled outcomes, climate-related data will continue too be enhanced through deeper engagement with our customers and wider sourcing of relevant public and private data sets.

LEGAL ACTIONS AND REGULATORY MATTERS
During the ordinary course of business the Group is subject to threatened or actual legal proceedings and regulatory reviews and investigations both in the UK and overseas. Further discussion on the Group's regulatory and legal provisions is set out in note 29 to the financial statements and on its contingent liabilities relating to other legal actions and regulatory matters is set out in note 39 to the financial statements.

RECENT DEVELOPMENTS
On 21 February 2023, Lloyds Bank Asset Finance Limited, a wholly-owned subsidiary of the Group, acquired 100 per cent of the ordinary share capital of Hamsard 3352 Limited ("Tusker"), which together with its subsidiaries operates a vehicle management and leasing business. The acquisition will enable the Group to expand its salary sacrifice proposition within motor finance.
19

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The results discussed below are not necessarily indicative of Lloyds Bank Group’s results in future periods. The following information contains certain forward looking statements. For a discussion of certain cautionary statements relating to forward looking statements, see Forward looking statements.
The following discussion is based on and should be read in conjunction with the consolidated financial statements and the related notes thereto included elsewhere in this annual report. For a discussion of the accounting policies used in the preparation of the consolidated financial statements, see Accounting policies in note 2 to the financial statements.


TABLE OF CONTENTS
Loan portfolio
20

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
Critical accounting judgements and key sources of estimation uncertainty are discussed in note 3 to the financial statements.

FUTURE ACCOUNTING DEVELOPMENTS
Future developments in relation to the Lloyds Bank Group’s IFRS reporting are discussed in note 47 to the financial statements.

RESULTS OF OPERATIONS – 2022 AND 2021
The Group's condensed consolidated income statement and condensed consolidated balance sheet are as follows.
INCOME STATEMENT
2022
£m
2021
£m
Net interest income13,105 11,036 
Other income3,640 3,637 
Total income16,745 14,673 
Operating expenses(9,199)(10,206)
Impairment (charge) credit(1,452)1,318 
Profit before tax6,094 5,785 
Tax expense(1,300)(583)
Profit for the year4,794 5,202 
Profit attributable to ordinary shareholders4,528 4,826 
Profit attributable to other equity holders241 344 
Profit attributable to equity holders4,769 5,170 
Profit attributable to non-controlling interests25 32 
Profit for the year4,794 5,202 
The Group's profit before tax for the year was £6,094 million, £309 million higher than 2021. The benefit of higher income and lower operating expenses was partially offset by the impact of an impairment charge (compared to a credit in the prior year), in part reflecting the deterioration in the economic outlook. Profit after tax was £4,794 million (2021: £5,202 million, which included the benefit of a deferred tax remeasurement).
Total income for the year was £16,745 million, an increase of 14 per cent on 2021, reflecting continued recovery in customer activity and benefits from UK Bank Rate changes.
Net interest income was £13,105 million in 2022, compared to £11,036 million in 2021. This was driven by stronger margins and higher average interest-earning assets. Average interest-earning assets increased by £18,215 million to £594,491 million in 2022 compared to £576,276 million in 2021 supported by continued growth in the mortgage book and increases in cash and balances at central banks.
Other income was £3,640 million in 2022 compared to £3,637 million in 2021. Fee and commission income of £2,352 million was up from £2,195 million in 2021 and included improved current account and credit card performance, reflecting the continued recovery in customer activity. Net trading income was £205 million lower at £180 million in 2022 compared with £385 million in 2021, in part due to the impact of the higher expense payable on liabilities designated at fair value through profit or loss. Other operating income was up £210 million, reflecting higher levels of recharges to fellow Lloyds Banking Group undertakings.
Operating expenses decreased by £1,007 million, or 10 per cent to £9,199 million in 2022 compared with £10,206 million in 2021. Within this, other expenses were £816 million, or 23 per cent, lower at £2,706 million in 2022 compared with £3,522 million in 2021, driven by the decrease in charges for regulatory and legal provisions. Depreciation and amortisation costs were £429 million, or 15 per cent, lower at £2,348 million in 2022 compared to £2,777 million in 2021, reflecting the significant software asset write-off in 2021 as a result of investment in new technology and systems infrastructure. Partly offsetting these decreases, staff costs were £161 million, or 4 per cent, higher at £3,853 million in 2022 compared with £3,692 million in 2021 due to inflationary pressures and additional staff payments. Premises and equipment costs were £77 million higher at £292 million in 2022 compared with £215 million in 2021, reflecting lower gains on disposal of operating lease assets at the end of the contract term and reductions in gains on the disposal of Group premises.
The impairment charge of £1,452 million in 2022 compared to a net credit of £1,318 million in 2021, reflected strong observed credit performance, but was impacted by a deteriorating economic outlook partly offset by COVID-19 releases. Asset quality remains strong, with sustained low levels of new to arrears and very modest evidence of a deterioration in observed credit metrics despite the inflationary pressures on affordability during the latter half of the year. The Group's ECL allowance increased in the year by £796 million to £4,796 million, compared to £4,000 million at 31 December 2021. Overall the Group’s loan portfolio continues to be well-positioned, reflecting a prudent through-the-cycle approach to lending with high levels of security, also reflected in strong recovery performance.
The Group recognised a tax expense of £1,300 million, compared to a tax expense of £583 million in 2021. The tax expense in 2022 included a £222 million benefit in relation to the tax deductibility of provisions made in 2021, and a £21 million expense (2021: £1,168 million benefit) arising on the remeasurement of deferred tax assets.
The Lloyds Bank Group’s post-tax return on average total assets decreased to 0.77 per cent compared to 0.86 per cent in the year ended 31 December 2021.

21

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
BALANCE SHEET AND CAPITAL
2022
£m
2021
£m
Assets
Cash and balances at central banks72,005 54,279 
Financial assets at fair value through profit or loss1,371 1,798 
Derivative financial instruments3,857 5,511 
Loans and advances to banks8,363 4,478 
Loans and advances to customers435,627 430,829 
Reverse repurchase agreements39,259 49,708 
Debt securities7,331 4,562 
Due from fellow Lloyds Banking Group undertakings816 739 
Financial assets at amortised cost491,396 490,316 
Financial assets at fair value through other comprehensive income22,846 27,786 
Other assets25,453 23,159 
Total assets616,928 602,849 
Liabilities
Deposits from banks4,658 3,363 
Customer deposits446,172 449,373 
Repurchase agreements at amortised cost48,590 30,106 
Due to fellow Lloyds Banking Group undertakings2,539 1,490 
Financial liabilities at fair value through profit or loss5,159 6,537 
Derivative financial instruments5,891 4,643 
Debt securities in issue49,056 48,724 
Subordinated liabilities6,593 8,658 
Other liabilities9,211 9,183 
Total liabilities577,869 562,077 
Equity
Ordinary shareholders’ equity34,709 36,410 
Other equity instruments4,268 4,268 
Non-controlling interests82 94 
Total equity39,059 40,772 
Total equity and liabilities616,928 602,849 
Total assets were £14,079 million, or 2 per cent higher at £616,928 million at 31 December 2022 compared to £602,849 million at 31 December 2021. Cash and balances at central banks were £17,726 million, or 33 per cent, higher at £72,005 million compared to £54,279 million at 31 December 2021 reflecting increased liquidity holdings. Financial assets at amortised cost were £1,080 million higher at £491,396 million compared to £490,316 million at 31 December 2021. Loans and advances to customers increased to £435,627 million, including growth in the open mortgage book, alongside higher retail unsecured loan and credit card balances. Commercial Banking balances decreased due to repayments of Government-backed lending, partly offset by attractive growth opportunities in the Corporate and Institutional Banking portfolio. In addition, within financial assets at amortised cost, debt securities were £2,769 million higher and reverse repurchase agreements were down £10,449 million. Financial assets at fair value through other comprehensive income decreased by £4,940 million to £22,846 million compared to £27,786 million at 31 December 2021 driven by net disposals in the year. Deferred tax assets increased by £1,809 million to £5,857 million driven by change in the value of the cash flow hedging reserve and post-retirement defined benefit scheme remeasurements during the year.
Total liabilities were £15,792 million higher at £577,869 million compared to £562,077 million at 31 December 2021. Customer deposits were £3,201 million lower at £446,172 million compared to £449,373 million at 31 December 2021. This included Retail current account growth which was more than offset by reductions in Commercial Banking deposits. Repurchase agreement balances were £48,590 million compared to £30,106 million at 31 December 2021. Subordinated liabilities decreased £2,065 million to £6,593 million compared to £8,658 million at 31 December 2021 primarily as a result of redemptions and repurchases during 2022 of £2,182 million.
Total equity decreased from £40,772 million at 31 December 2021 to £39,059 million at 31 December 2022, as the Group's profits were more than offset by reductions in the cash flow hedging reserve due to the rising rate environment and the impact of pension scheme remeasurements given market conditions.
22

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group’s common equity tier 1 (CET1) capital ratio decreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent at 31 December 2021, largely reflecting a reduction on 1 January 2022 for regulatory changes. This included the reinstatement of the full deduction treatment for intangible software assets, phased and other reductions in IFRS 9 transitional relief and an increase in risk-weighted assets. Subsequent to this, profits for the year were partly offset by pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and distributions on other equity instruments.
Risk-weighted assets increased by £13,326 million, or 8 per cent, from £161,576 million at 31 December 2021 to £174,902 million at 31 December 2022, primarily reflecting the 1 January 2022 regulatory changes which included the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this. The initial increase was partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements.
The total capital ratio decreased to 20.5 per cent at 31 December 2022 compared to 23.5 per cent at 31 December 2021, reflecting the reduction in CET1 capital, the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase, the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments and the increase in risk-weighted assets. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
The UK leverage ratio increased to 5.4 per cent at 31 December 2022 compared to 5.3 per cent at 31 December 2021, reflecting the decrease in the leverage exposure measure following reductions in securities financing transactions and the measure for off-balance sheet items, partially offset by a reduction in the total tier 1 capital position.
RESULTS OF OPERATIONS – 2020
The Lloyds Bank Group’s results for the year ended 31 December 2020, and a discussion of the results for the year ended 31 December 2021 compared to those for the year ended 31 December 2020, were included in the Annual Report on Form 20-F for the year ended 31 December 2021, filed with the SEC on on 8 March 2022 ("2021 Annual Report"). The discussion included under "Results of operations – 2021 and 2020 – Income statement commentary" on pages 24 to 25 of the 2021 Annual Report is hereby incorporated by reference into this document.
23

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
AVERAGE BALANCE SHEET AND INTEREST INCOME AND EXPENSE
202220212020
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Average
balance
sheet
amount
£m
Interest
earned
£m
Average
yield
%
Assets1
Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreements81,706 947 1.16 62,704 70 0.11 57,610 114 0.20 
Loans and advances to customers and reverse repurchase agreements482,713 14,523 3.01 482,767 12,334 2.55 483,906 13,358 2.76 
Debt securities6,543 145 2.22 4,725 74 1.57 5,046 92 1.82 
Financial assets at fair value through other comprehensive income23,529 947 4.02 26,080 442 1.69 26,952 302 1.12 
Total average interest-earning assets of banking book594,491 16,562 2.79 576,276 12,920 2.24 573,514 13,866 2.42 
Total average interest-earning financial assets at fair value through profit or loss1,762 21 1.19 1,631 16 0.98 2,319 26 1.12 
Total average interest-earning assets596,253 16,583 2.78 577,907 12,936 2.24 575,833 13,892 2.41 
Allowance for impairment losses on financial assets held at amortised cost(4,261)(5,115)(5,332)
Non-interest earning assets30,584 29,767 34,375 
Total average assets and interest earned622,576 16,583 2.66 602,559 12,936 2.15 604,876 13,892 2.3 
1The line items below are based on IFRS terminology and include all major categories of average interest-earning assets and average interest-bearing liabilities.
202220212020
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average
interest-
earning
assets
£m
Net
interest
income
£m
Net
interest
yield on
interest-
earning
assets
%
Average interest-earning assets and net interest income:
Banking business594,491 13,105 2.20 576,276 11,036 1.92 573,514 10,770 1.88 
Trading securities and other financial assets at fair value through profit or loss1,762 (101)(5.73)1,631 (77)(4.72)2,319 (80)(3.45)
596,253 13,004 2.18 577,907 10,959 1.90 575,833 10,690 1.86 
24

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
202220212020
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Average
balance
sheet
amount
£m
Interest
expense
£m
Average
rate
%
Liabilities and shareholders’ funds1
Deposits by banks4,109 78 1.90 4,939 66 1.34 6,866 82 1.19 
Customer deposits317,779 1,083 0.34 324,058 386 0.12 316,071 1,270 0.40 
Repurchase agreements at amortised cost46,202 827 1.79 22,415 22 0.10 32,189 117 0.36 
Debt securities in issue2
51,571 1,075 2.08 54,333 746 1.37 67,239 761 1.13 
Lease liabilities1,306 27 2.07 1,494 30 2.01 1,656 39 2.36 
Subordinated liabilities6,607 367 5.55 9,046 634 7.01 11,510 827 7.19 
Total average interest-bearing liabilities of banking book427,574 3,457 0.81 416,285 1,884 0.45 435,531 3,096 0.71 
Total average interest-bearing financial liabilities at fair value through profit or loss5,645 122 2.16 6,689 93 1.39 7,824 106 1.35 
Total average interest-bearing liabilities433,219 3,579 0.83 422,974 1,977 0.47 443,355 3,202 0.72 
Non-interest-bearing customer accounts132,111 119,712 95,629 
Other non-interest-bearing liabilities17,278 18,289 24,867 
Total average non-interest-bearing liabilities149,389 138,001 120,496 
Non-controlling interests, other equity instruments and shareholders’ funds39,968 41,584 41,025 
Total average liabilities, average shareholders' funds and interest expense622,576 3,579 0.57 602,559 1,977 0.33 604,876 3,202 0.53 
1The line items below are based on IFRS terminology and include all major categories of average interest-earning assets and average interest-bearing liabilities.
2The impact of the Group’s hedging arrangements is included on this line; excluding this impact the weighted average effective interest rate in respect of debt securities in issue would be 4.17 per cent (2021: 2.30 per cent; 2020: 2.42 per cent).
Average balances are based on daily averages for the principal areas of the Group’s banking activities with monthly or less frequent averages used elsewhere. Management believes that the interest rate trends are substantially the same as they would be if all balances were averaged on the same basis.
The Group’s operations are predominantly UK-based and as a result an analysis between UK and non-UK activities is not provided.
25

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGES IN NET INTEREST INCOME – VOLUME AND RATE ANALYSIS
The following table allocates changes in net interest income between volume, rate and their combined impact for 2022 compared with 2021 and for 2021 compared with 2020.
2022 compared with 2021
increase/(decrease)
2021 compared with 2020
increase/(decrease)
Total change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Total change
£m
Change in
volume
£m
Change in
rates
£m
Change in
rates and
volume
£m
Interest income
Financial assets at amortised cost:
Loans and advances to banks and reverse repurchase agreements877 21 657 199 (44)37 (61)(20)
Loans and advances to customers and reverse repurchase agreements2,189 (1)2,190  (1,024)207 (1,212)(19)
Debt securities71 28 31 12 (18)(9)(10)
Financial assets at fair value through other comprehensive income505 (43)607 (59)140 (1)141 – 
Total banking book interest income3,642 5 3,485 152 (946)234 (1,142)(38)
Total interest income on financial assets at fair value through profit or loss5 1 4  (10)(21)56 (45)
Total interest income3,647 6 3,489 152 (956)213 (1,086)(83)
Interest expense

Deposits by banks12 (11)28 (5)(16)(23)10 (3)
Customer deposits697 (7)718 (14)(884)34 (894)(24)
Liabilities to banks and customers under sale and repurchase agreements805 23 380 402 (95)(36)(85)26 
Debt securities in issue329 (38)387 (20)(15)(145)160 (30)
Lease liabilities(3)(4)1  (9)(3)(6)– 
Subordinated liabilities(267)(171)(131)35 (193)(24)(174)
Total banking book interest expense1,573 (208)1,383 398 (1,212)(197)(989)(26)
Total interest expense on financial liabilities at fair value through profit or loss29 (15)52 (8)(13)(35)33 (11)
Total interest expense1,602 (223)1,435 390 (1,225)(232)(956)(37)
26

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RISK OVERVIEW
EFFECTIVE RISK MANAGEMENT AND CONTROL
OUR APPROACH TO RISK
Lloyds Bank Group adopts the Lloyds Banking Group enterprise risk management framework supplemented by additional management and control activities to address the Lloyds Bank Group's specific requirements.
A prudent approach to risk is fundamental to the Group’s business model and drives our participation choices, whilst protecting customers, colleagues and the Group.
The risk management section from pages 32 to 80 provides an in-depth picture of how risk is managed within the Group, including the approach to risk appetite, risk governance, stress testing and detailed analysis of the principal risk categories, including the framework by which these risks are identified, managed, mitigated and monitored.
OUR ENTERPRISE RISK MANAGEMENT FRAMEWORK
Lloyds Banking Group’s comprehensive enterprise risk management framework, that applies to Lloyds Bank Group, is the foundation for the delivery of effective and consistent risk control. It enables proactive identification, active management and monitoring of the Group’s risks, which is supported by our One Risk and Control Self-Assessment approach.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Board-level risk appetite metrics are augmented further by sub-Board level metrics and cascaded into more detailed business metrics and limits. Regular close monitoring and comprehensive reporting to all levels of management and the Board ensures appetite limits are maintained and subject to stress analysis at a risk type and portfolio level, as appropriate.
Governance is maintained through delegation of authority from the Board down to individuals. Senior executives are supported by a committee-based structure which is designed to ensure open challenge and enable effective Board engagement and decision-making. More information on our Risk committees is available on pages 35 to 37.
RISK CULTURE AND THE CUSTOMER
The Board and senior management play a vital role in shaping and embedding a healthy corporate culture.
Our responsible, inclusive and diverse culture supports colleagues to consistently do the right thing for customers.
Lloyds Banking Group’s Code of Responsibility and refreshed values, adopted by Lloyds Bank Group, reinforces colleagues’ accountability for the risks they take and their responsibility to prioritise customers’ needs.
The Group is open, honest and transparent with colleagues working in collaboration with business areas to:
Support effective risk management and provide constructive challenge
Share lessons learned and understand root causes when things go wrong
Consider horizon risks and opportunities
The Group aims to maintain a strong focus on building and sustaining long-term relationships with customers through the economic cycle.
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RISK PROFILE AND PERFORMANCE
The Group has continued to maintain support for its customers amid the backdrop of supply chain pressures, cost of living increases and global and domestic economic uncertainty.
Observed credit performance remains strong, with very modest evidence of deterioration. The Group’s loan portfolio continues to be well-positioned and heightened monitoring is in place to identify signs of affordability stress. The Group’s strategy will see ongoing investment in technology, driving the evolution of processes and further strengthening of the Group’s operational resilience, amid continuously evolving threats, such as cyber risk.
Climate change remains a key consideration for the Group, with positive progress in 2022 and a commitment to continued focus in 2023.
Overall, key risks continue to be managed effectively and the Group is well positioned to safely progress its strategic ambitions.
PRINCIPAL RISKS
Principal risks are the Board-approved enterprise-wide risk categories, used to monitor and report the risk exposures posing the greatest impact to the Group.
All of the Group’s principal risks, which are outlined in this section, are reported regularly to the Board Risk Committee and the Board.
Lloyds Banking Group is in the process of conducting a detailed review of the enterprise risk management framework, which may result in a reclassification of our principal risks. Page 40 contains a summary of our principal and secondary risks.
The risk management section from pages 32 to 80 provides a more in-depth picture of how each principal risk is managed within the Group.
Risk trends: è Stable risk é Increased risk ê Decreased risk
CAPITAL RISKè
The Group maintained its capital position in 2022 with a CET1 ratio of 14.8 per cent, having also absorbed significant regulatory headwinds on 1 January 2022; this remains significantly ahead of regulatory requirements. Downside risks from economic and regulatory headwinds are being closely monitored.
Risk appetite: The Group maintains capital levels commensurate with a prudent level of solvency to achieve financial resilience and market confidence.
Key mitigating actions:
Capital management framework that includes the setting of capital risk appetite, capital planning and stress testing activities
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed
CHANGE/EXECUTION RISK é
The Group’s inherent change/execution risk heightened in 2022, driven by the scale and increased complexity of some of the changes being delivered. The Group continues to strengthen its change capability and controls in response, to support the Group’s business and technology transformation plans.
Risk appetite: The Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity.
Key mitigating actions:
Continued evolution and enhancement of Lloyds Banking Group's change policy, method and control environment
Measurement and reporting of change/execution risk, including regular reporting to appropriate bodies on critical elements of the change portfolio
Providing sufficient skilled resources to safely deliver and embed change and support future transformation plans
CLIMATE RISKè
2022 has seen significant progress in embedding climate risk, with a consistent framework and clear responsibilities that will enhance understanding of the Group’s climate risks and their management, in line with regulatory requirements. Progress continues in key areas, including developing climate data and scenario analysis capabilities; enhancing risk appetite measures; as well as progressing the Group’s ambitions for reducing emissions, in line with Lloyds Banking Group's Environmental, Social and Governance (ESG) strategy.
Risk appetite: The Group takes action to support the Group and its customers transition to net zero, and maintain its resilience against the risks relating to climate change.
Key mitigating actions:
Climate risk policy in place, embedded across Lloyds Banking Group
Regular updates to the Board and further development of climate risk reporting
Consideration of key climate risks as part of the Group’s financial planning process
CONDUCT RISK è
Conduct risk remained stable in 2022, with the Group’s focus on supporting customers impacted by the rising cost of living; implementing and embedding the FCA’s new Consumer Duty requirements; and ensuring good customer outcomes amid the transformation of its business and technology.
Risk appetite: The Group delivers fair outcomes for its customers.
Key mitigating actions:
Robust conduct risk framework in place to support delivery of good customer outcomes, market integrity and competition requirements
Active engagement with regulatory bodies and key stakeholders to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations

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CREDIT RISKé
The Group’s credit portfolio continued to be well positioned with high levels of security, but a more challenging outlook, driven by interest rate rises and cost of living pressures, saw an increase in credit risk. Evidence of deterioration was very modest, with assets flowing into arrears, defaults and write offs remaining low. Impairment was a net charge of £1,452 million, compared to a net credit of £1,318 million for 2021. The Group’s customer related expected credit loss allowances have increased to £4,779 million (2021: £3,998 million).
Risk appetite: The Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate.
Key mitigating actions:
Extensive and thorough credit processes, strategies and controls to ensure effective risk identification, management and oversight
Significant monitoring in place, including early warning indicators to remain close to any signs of portfolio deterioration, accompanied by a playbook of mitigating actions
Pre-emptive credit tightening ahead of macroeconomic deterioration, including updates to affordability lending controls for forward look costs
DATA RISK è
Data risk remained stable in 2022, with significant ongoing investment in the maturity of data risk management, data capabilities and end-to-end management of data risk. Launch of the Group’s new data strategy will support in managing risk and achieving the Group’s growth objectives.
Risk appetite: The Group has zero appetite for data related regulatory fines or enforcement actions.
Key mitigating actions:
Delivering against the data strategy and uplifting capability in data management and privacy, oversight of the data supply chain and data controls and processes
Data by design and data ethics principles embedded into the data science lifecycle
FUNDING & LIQUIDITY RISK è
The Group maintained its strong funding and liquidity position in 2022. The loan to deposit ratio increased to 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021), largely driven by increased customer lending. The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
Risk appetite: The Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding.
Key mitigating actions:
Management and monitoring of liquidity risks and ensuring that management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements
Significant customer deposit base, driven by inflows to trusted brands
MARKET RISKé
Market volatility in 2022 created an environment of increased market risk. The Group remains well-hedged, ensuring near-term interest rate exposure is managed, while benefitting from rising interest rates. The Group’s structural hedge increased to £250 billion (2021: £235 billion) mostly due to the continued growth in stable customer deposits. The Group’s pension funds had sufficient liquidity to withstand market volatility but saw a slight reduction in the IAS 19 accounting surplus to £3.7 billion (2021: £4.3 billion).
Risk appetite: The Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Key mitigating actions:
Structural hedge programmes implemented to stabilise earnings
Close monitoring of market risks and, where appropriate, undertaking of asset and liability matching and hedging
Monitoring of the credit allocation in the defined benefit pension schemes, as well as the hedges in place against adverse movements in nominal rates, inflation and longevity
MODEL RISK é
Model risk increased in 2022. The pandemic related government-led support schemes weakened the relationships between model inputs and outputs, and the current economic conditions remain outside those used to build the models, placing reliance on judgemental overlays. The Group’s models are being managed to reduce this need for overlays. The control environment for model risk is being strengthened to meet revised regulatory requirements.
Risk appetite: Material models are performing in line with expectations.
Key mitigating actions:
Robust model risk management framework for managing and mitigating model risk within the Group
OPERATIONAL RISKè
Operational risk remained stable in 2022 with operational losses reducing versus 2021. Security, technology and supplier management continue to be the most material operational risk areas.
Risk appetite: The Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these.
Key mitigating actions:
Review and investment in the Group’s control environment, with a particular focus on automation, to ensure the Group addresses the inherent risks faced
Deployment of a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance

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OPERATIONAL RESILIENCE RISKè
Operational resilience remains a key focus, with continued enhancement to the Group’s resilience for serving customers better and addressing regulatory priorities. Technology resilience remains a focus area, with dedicated programmes to address key risks.
Risk appetite: The Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events.
Key mitigating actions:
Operational resilience programme in place to deliver against new regulation and improve the Group’s ability to respond to incidents while delivering key services to customers
Investment in technology improvements, including enhancements to the resilience of systems that support critical business processes
PEOPLE RISKé
People risk has increased in 2022, aligning with the challenges of the Group’s transformation agenda. The strategic focus of the new leadership team, together with the Group’s revised pay offering, aims to enable colleagues to enhance their skills and capabilities, provide progression opportunities and support colleagues facing cost of living pressures.
Risk appetite: The Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the right culture and meets legal and regulatory obligations related to its people.
Key mitigating actions:
Delivery of strategies to attract, retain and develop high-calibre people with the required capabilities, together with the management of rigorous succession planning for our senior leaders
Continued focus on the Group’s culture by developing and delivering initiatives that reinforce appropriate behaviours
REGULATORY & LEGAL RISKè
The regulatory and legal risk profile has remained stable thanks to proactive engagement on emerging focus areas including strategic transformation, cost of living pressures and Consumer Duty. Legal risk continued to be impacted by the evolving UK legal and regulatory landscape, other changing regulatory standards and uncertainty arising from the current and future litigation landscape.
Risk appetite: The Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations.
Key mitigating actions:
Policies and procedures setting out the principles and key controls that should apply across the business which are aligned to the Group risk appetite
Identification, assessment and implementation of policy and regulatory requirements by business units and the establishment of local controls, processes, procedures and resources to ensure appropriate governance and compliance
STRATEGIC RISKè
Strategic risk is stable, with further integration into business planning having been a key focus in 2022. Maturation of Lloyds Banking Group’s strategic risk framework will strengthen the Group’s ability to achieve its strategic transformation ambitions.
Key mitigating actions:
Considering and addressing the strategic implications of emerging trends
Embedding of strategic risk into business planning process and day-to-day risk management

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EMERGING RISKS
Emerging risks are a key component of Lloyds Banking Group’s strategic risk framework, adopted by Lloyds Bank Group.
The Group’s horizon scanning activity enables identification of the most pertinent internal and external operating trends. This insight informs the Group’s strategy, which in turn impacts the Group’s risk profile.
EVOLUTION OF THE GROUP'S METHODOLOGY FOR ASSESSING AND PRIORITISING EMERGING RISKS
In 2022, the Group invested in evolving its approach for understanding and assessing emerging risks. Embracing a more rigorous evaluation methodology, the Group has introduced a wider range of variables for assessing and prioritising risks (see below). These include factors associated with the threat of a risk, the Group’s specific vulnerability to a risk and the preparation and protection the Group has in place to manage or mitigate impacts.
The activity has resulted in a more focused list of the Group’s key emerging risks, enabling greater management concentration on developing the appropriate responses.
Threat: Factors associated with the threat presented by emerging risks
Vulnerability: Factors associated with the Group’s specific vulnerability to emerging risks
Preparation and Protection: The preparation and protection the Group has in place to manage or mitigate impacts
Emerging risk landscape: A focused list of the Group’s key emerging risks from both internal and external sources, for management review and development of the Group’s response
Emerging risk themeConcerns for the Group and key considerations
Climate related responsibilitiesThe risks and resulting public perception of the Group’s ability and choices to support the UK’s transition to a low carbon economy.
Customer propositions and societal expectationsFailure to manage and evolve the customer proposition appropriately, amidst a constantly changing demographic of consumers.
Data ethics/ethical AIThe consequences of handling customer data unethically in relation to emerging technology, growing regulation, and how this may manifest across the Group’s different entities.
Digital currenciesFailure to accurately understand and manage the usage of digital currencies by the public or the government, and how this may affect the Group’s operations and future strategy.
Employee propositionInability of the Group to anticipate and hire for future skills aligned to evolving industry needs, or provide an impairment credit of £857 millionattractive colleague proposition against the changing competition landscape.
Future proof technology strategyThe rate at which the Group is able to adapt, invest and protect itself in 2021, comparedrelation to an impairment charge of £1,280 million in 2020. The credit for 2021 includes a release of expected credit loss (ECL) allowancesfast paced technology growth, alongside rising external expectations.
Global economic and political environmentIncreasing strain on the UK economy resulting from continued geopolitical and economic tensions, impacting the Group’s customers, partners and suppliers.
Operational and infrastructure blackoutsService impacts to the Group’s customers and colleagues due to economic, financial, biological, climate, technological or social challenges.
Potential breakup of the UKFailure to adequately prepare and assess the policy, operational and financial impacts to the Group as a result of countries in the UK becoming independent.
UK economic environmentInability to balance the long term social, regulatory and financial impacts of sustained poor economic activity within the UK, and consequent unattractiveness of the UK from external investors.
The individual emerging risks detailed above have been taken to key executive level committees throughout 2022, such as the Board Risk Committee, with actions assigned to monitor more closely their manifestation and potential opportunities.
Many emerging risk topics are reviewed on a recurring basis, alongside ongoing activity addressing their present impacts. However, it is acknowledged that these challenges will drive future trends in the long term which the Group will need to prepare for. For further information on how the Group is managing key emerging risks through its strategy, see pages 38 to 39.
The manifestation of other emerging risks is more unknown. As a result, the Group will continue to explore how these challenges may impact its future strategy, and how it can continue to best protect its customers, colleagues and shareholders.
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RISK MANAGEMENT
All narrative and quantitative tables are unaudited unless otherwise stated. The audited information is required to comply with the requirements of relevant International Financial Reporting Standards.
Risk management is at the heart of Helping Britain Prosper and creating a more sustainable and inclusive future for people and businesses.
Our mission is to protect our customers, shareholders, colleagues and the Group, while enabling sustainable growth. This is achieved through informed risk decisions and robust risk management, supported by a consistent risk-focused culture.
The risk overview (pages 27 to 31) provides a summary of risk management within the Group and the key focus areas for 2022, including maintaining support for customers. The risk overview also highlights the importance of the connectivity of principal, emerging and strategic risks and how they are embedded into the Group’s strategic risk management framework.
This full risk management section provides a more in-depth picture of how risk is managed within the Group, detailing the Group’s emerging risks, approach to stress testing, risk governance, committee structure, appetite for risk and a full analysis of the principal risk categories (pages 40 to 80), the framework by which risks are identified, managed, mitigated and monitored.
Each principal risk category is described and managed using the following standard headings: definition, exposures, measurement, mitigation and monitoring.
LLOYDS BANK GROUP’S APPROACH TO RISK
The Group operates a prudent approach to risk with rigorous management controls to support sustainable business growth and minimise losses. Through a strong and independent risk function (Risk division), a robust control framework is maintained to identify and escalate current and emerging risks, support sustainable growth within the Group’s risk appetite, and to drive and inform good risk reward decision-making.
To comply with UK specific ring-fencing requirements, core banking services are ring-fenced from other activities within the overall Lloyds Banking Group. The Group has adopted the enterprise risk management framework (ERMF) of Lloyds Banking Group and supplemented with additional tailored practices to address the ring-fencing requirements.
The Group’s ERMF is structured to align with the industry-accepted internal control framework standards.
The ERMF applies to every area of the business and covers all types of risk. It is reviewed, updated and approved by the Board at least annually to reflect any changes in the nature of the Group’s business and external regulations, law, corporate governance and industry best practice. The ERMF provides the Group with an effective mechanism for developing and embedding risk policies and risk management strategies which are aligned with the risks faced by its businesses. It also seeks to facilitate effective communication on these matters across the Group.
Role of the Lloyds Bank Group Board and senior management
Key responsibilities of the Board and senior management include:
Approval of the ERMF and Board risk appetite
Approval of Group-wide risk principles and policies
The cascade of delegated authority (for example to Board sub-committees and the Group Chief Executive)
Effective oversight of risk management consistent with risk appetite
Risk appetite
The Group’s approach to setting, governing, embedding and monitoring risk appetite is detailed in the risk appetite framework, a key component of the ERMF.
Risk appetite is defined within the Group as the amount and type of risk that the Group is prepared to seek, accept or tolerate in delivering its strategy.
Business planning aims to optimise value within the Group’s risk appetite parameters and deliver on its promise to Help Britain Prosper.
The Group’s risk appetite statement details the risk parameters within which the Group operates. The statement forms part of the Group’s control framework and is embedded into its policies, authorities and limits, to guide decision-making and risk management. Group risk appetite is regularly reviewed and refreshed to ensure appropriate coverage across our principal risks and any emerging risks, and to align with internal or external change.
The Board is responsible for approving the Group’s Board risk appetite statement annually. Group Board-level metrics are augmented by further sub-Board-level metrics and cascaded into more detailed business appetite metrics and limits.
The following areas are currently included in the Group Board risk appetite:
Capital: the Group maintains capital levels commensurate with a prudent level of solvency to achieve financial resilience and market confidence
Change/execution: the Group has limited appetite for negative impacts on customers, colleagues, or the Group as a result of change activity
Climate: the Group takes action to support the transition to net zero, through our activities and our customers, and to maintain our resilience against the risks relating to climate change
Conduct: the Group delivers fair outcomes for its customers
Credit: the Group has a conservative and well balanced credit portfolio through the economic cycle, generating an appropriate return on equity, in line with the Group’s target return on equity in aggregate
Data: the Group has zero appetite for data related regulatory fines or enforcement actions
Funding and liquidity: the Group maintains a prudent liquidity profile and a balance sheet structure that limits its reliance on potentially volatile sources of funding
Market: the Group has effective controls in place to identify and manage the market risk inherent in our customer and client focused activities
Model: material models are performing in line with expectations
Operational: the Group has robust controls in place to manage operational losses, reputational events and regulatory breaches. It identifies and assesses emerging risks and acts to mitigate these
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Operational resilience: the Group has limited appetite for disruption to services to customers and stakeholders from significant unexpected events
People: the Group leads responsibly and proficiently, manages people resource effectively, supports and develops colleague skills and talent, creates and nurtures the right culture and meets legal and regulatory obligations related to its people
Regulatory and legal: the Group interprets and complies with all relevant regulation and all applicable laws (including codes of conduct which could have legal implications) and/or legal obligations
Governance frameworks
The Group’s approach to risk is based on a robust control framework and a strong risk management culture which are the foundation for the delivery of effective risk management and guide the way all employees approach their work, behave and make decisions.
Governance is maintained through delegation of authority from the Board to individuals through the management hierarchy. Senior executives are supported where required by a committee-based structure which is designed to ensure open challenge and support effective decision-making.
The Group’s risk appetite, principles, policies, procedures, controls and reporting are regularly reviewed and updated where needed to ensure they remain fully in line with regulation, law, corporate governance and industry good practice.
The interaction of the executive and non-executive governance structures relies upon a culture of transparency and openness that is encouraged by both the Board and senior management.
Board-level engagement, coupled with the direct involvement of senior management in Group-wide risk issues at Group Executive Committee level, ensures that escalated issues are promptly addressed and remediation plans are initiated where required.
Line managers are directly accountable for identifying and managing risks in their individual businesses, ensuring that business decisions strike an appropriate balance between risk and reward and are consistent with the Group’s risk appetite.
Clear responsibilities and accountabilities for risk are defined across the Group through a three lines of defence model which ensures effective independent oversight and assurance in respect of key decisions.
The Risk Committee governance framework is outlined on page 35.
Three lines of defence model
The ERMF is implemented through a ‘three lines of defence’ model which defines clear responsibilities and accountabilities and ensures effective independent oversight and assurance activities take place covering key decisions.
Business lines (first line) have primary responsibility for risk decisions, identifying, measuring, monitoring and controlling risks within their areas of accountability. They are required to establish effective governance and control frameworks for their business to be compliant with Group policy requirements, to maintain appropriate risk management skills, mechanisms and toolkits, and to act within Group risk appetite parameters set and approved by the Board.
Risk division (second line) is centralised, headed by the Chief Risk Officer, providing oversight and constructive challenge to the effectiveness of risk decisions taken by business management, providing proactive advice and guidance, reviewing, challenging and reporting on the risk profile of the Group and ensuring that mitigating actions are appropriate.
It also has a key role in promoting the implementation of a strategic approach to risk management reflecting the risk appetite and ERMF agreed by the Board that encompasses:
Overseeing embedding of effective risk management processes
Transparent, focused risk monitoring and reporting
Provision of expert and high-quality advice and guidance to the Board, executives and management on strategic issues and horizon scanning, including pending regulatory changes
A constructive dialogue with the first line through provision of advice, development of common methodologies, understanding, education, training, and development of new risk management tools
The primary role of Group Internal Audit (third line) is to help the Board and executive management protect the assets, reputation and sustainability of the Group. Group Internal Audit is led by the Group Chief Internal Auditor. Group Internal Audit provides independent assurance to the Audit Committee and the Board through performing reviews and engaging with committees and executive management, providing opinion, challenge and informal advice on risk and the state of the control environment. Group Internal Audit is a single independent internal audit function, reporting to the Group Audit Committee, and the Board or Board Audit Committees of the sub-groups, subsidiaries and legal entities where applicable.
Risk and control cycle from identification to reporting
To allow senior management to make informed risk decisions, the business follows a continuous risk management approach which includes producing appropriate and accurate risk reporting. The risk and control cycle sets out how this should be approached. This cycle, from identification to reporting, ensures consistency and is intended to manage and mitigate the risks impacting the Group.
The process for risk identification, measurement and control is integrated into the overall framework for risk governance. Risk identification processes are forward-looking to ensure emerging risks are identified. Risks are captured and measured using robust and consistent quantification methodologies. The measurement of risks includes the application of stress testing and scenario analysis, and considers whether relevant controls are in place before risks are incurred.
Identified risks are reported on a regular basis to the appropriate committee. The extent of the risk is compared to the overall risk appetite as well as specific limits or triggers. When thresholds are breached, committee minutes are clear on the actions and time frames required to resolve the breach and bring risk within tolerances. There is a clear process for escalation of risks and risk events.
All key controls are recorded and assessed on a regular basis, in response to triggers or minimum annually. Control assessments consider both the adequacy of the design and operating effectiveness. Where a control is not effective, the root cause is established and action plans implemented to improve control design or performance. Control effectiveness against all residual risks are aggregated by risk category and reported and monitored via the monthly Key Risk Insights Report or Consolidated Risk Report (CRR). The Key Risk Insights Report and CRR are reviewed and independently challenged by the Risk division and provided to the Risk division Executive Committee and Group Risk Committee. On an annual basis, a point in time assessment is made for control effectiveness against each risk category and across sub-groups. The CRR data is the primary source used for this point-in-time assessment and a year-on-year comparison on control effectiveness is reported to the Board.
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One Risk and Control Self-Assessment (One RCSA) is part of the Group’s risk and control strategy to deliver a stronger risk culture and simplified risk and control environment. During 2022, there has been significant effort to embed One RCSA. This will continue into 2023 as risk practices, data quality, culture and capability mature.
Risk culture
Based on the Group’s prudent business model, prudent approach to risk management, and guided by the Board, the senior management articulates the core risk values to which the Group aspires, and sets the tone at the top. Senior management establishes a strong focus on building and sustaining long-term relationships with customers, through the economic cycle. Lloyds Banking Group’s Code of Responsibility reinforces colleagues’ accountability for the risks they take and their responsibility to prioritise their customers’ needs.
Risk resources and capabilities
Appropriate mechanisms are in place to avoid over-reliance on key personnel or system/technical expertise within the Group. Adequate resources are in place to serve customers both under normal working conditions and in times of stress, and monitoring procedures are in place to ensure that the level of available resource can be increased if required. Colleagues undertake appropriate training to ensure they have the skills and knowledge necessary to enable them to deliver good outcomes for customers.
There is ongoing investment in risk systems and models alongside the Group’s investment in customer and product systems and processes. This drives improvements in risk data quality, aggregation and reporting leading to effective and efficient risk decisions.
Risk decision-making and reporting
Risk analysis and reporting enables better understanding of risks and returns, supporting the identification of opportunities as well as better management of risks.
An aggregate view of the Group’s overall risk profile, key risks and management actions, and performance against risk appetite, including the Key Risk Insights Report and CRR, is reported to and discussed monthly at the Group Risk Committee with regular reporting to the Board Risk Committee and the Board.
Rigorous stress testing exercises are carried out to assess the impact of a range of adverse scenarios with different probabilities and severities to inform strategic planning.
The Chief Risk Officer regularly informs the Board Risk Committee of the aggregate risk profile and has direct access to the Chair and members of Board Risk Committee.
Financial reporting risk management systems and internal controls
The Group maintains risk management systems and internal controls relating to the financial reporting process which are designed to:
Ensure that accounting policies are appropriately and consistently applied, transactions are recorded accurately, and undertaken in accordance with delegated authorities, that assets are safeguarded and liabilities are properly stated
Enable the calculation, preparation and reporting of financial, prudential regulatory and tax outcomes in accordance with applicable International Financial Reporting Standards, statutory and regulatory requirements
Enable certifications by the Senior Accounting Officer relating to maintenance of appropriate tax accounting and in accordance with the 2009 Finance Act
Ensure that disclosures are made on a timely basis in accordance with statutory and regulatory requirements (for example UK Finance Code for Financial Reporting Disclosure and the US Sarbanes-Oxley Act)
Ensure ongoing monitoring to assess the impact of emerging regulation and legislation on financial, prudential regulatory and tax reporting
Ensure an accurate view of the Group’s performance to allow the Board and senior management to appropriately manage the affairs and strategy of the business as a whole
The Audit Committee reviews the quality and acceptability of Lloyds Bank Group's financial disclosures. In addition, the Lloyds Banking Group Disclosure Committee assists the Lloyds Bank Group Chief Executive and Chief Financial Officer in fulfilling their disclosure responsibilities under relevant listing and other regulatory and legal requirements.



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RISK GOVERNANCE
The risk governance structure below is integral to effective risk management across Lloyds Banking Group, including Lloyds Bank Group. To meet ring-fencing requirements the Boards and Board Committees of Lloyds Banking Group and the Ring-Fenced Banks (Lloyds Bank plc and Bank of Scotland plc) as well as relevant Committees of Lloyds Banking Group and the Ring-Fenced Banks will sit concurrently, referred to as the Aligned Board Model. The Risk division is appropriately represented on key committees to ensure that risk management is discussed in these meetings. This structure outlines the flow and escalation of risk information and reporting from business areas and the Risk division to the Group Executive Committee and Board. Conversely, strategic direction and guidance is cascaded down from the Board and Group Executive Committee.
The Company Secretariat supports senior and Board-level committees, and supports the Chairs in agenda planning. This gives a further line of escalation outside the three lines of defence.
Risk governance structure
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Lloyds Bank Group Chief Executive Committees
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)
Lloyds Banking Group and Ring-Fenced Banks Cost Management Committees
Lloyds Banking Group and Ring-Fenced Banks Contentious Regulatory Committees
Lloyds Banking Group and Ring-Fenced Banks Strategic Delivery Committees
Lloyds Banking Group and Ring-Fenced Banks Net Zero Committees
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations Committees

Risk Division Committees and Governance
Lloyds Banking Group and Ring-Fenced Banks Market Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention Committee
Lloyds Banking Group and Ring-Fenced Banks Financial Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Capital Risk Committee
Lloyds Banking Group and Ring-Fenced Banks Model Governance Committee




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Board, Executive and Risk Committees
The Group’s risk governance structure strengthens risk evaluation and management, while also positioning the Group to manage the changing regulatory environment in an efficient and effective manner.
Assisted by the Board Risk and Audit Committees, the Board approves the Group’s overall governance, risk and control frameworks and risk appetite. Refer to the corporate governance section on pages 83 to 85, for further information on Board Committees.
The sub-group, divisional and functional risk committees review and recommend sub-group, divisional and functional risk appetite and monitor local risk profile and adherence to appetite.
Executive and Risk Committees
Lloyds Bank Group Chief Executive is supported by the following:
CommitteesRisk focus
Lloyds Banking Group and Ring-Fenced Banks Executive Committee (GEC)Assists the Group Chief Executive in exercising their authority in relation to material matters having strategic, cross-business area or Group-wide implications.
Lloyds Banking Group and Ring-Fenced Banks Risk Committees (GRC)Responsible for the development, implementation and effectiveness of Lloyds Banking Group’s enterprise risk management framework, the clear articulation of the Group’s risk appetite and monitoring and reviewing of the Group’s aggregate risk exposures, control environment and concentrations of risk.
Lloyds Banking Group and Ring-Fenced Banks Asset and Liability Committees (GALCO)Responsible for the strategic direction of the Group’s assets and liabilities and the profit and loss implications of balance sheet management actions. The committee reviews and determines the appropriate allocation of capital, funding and liquidity, and market risk resources and makes appropriate trade-offs between risk and reward.
Lloyds Banking Group and Ring-Fenced Banks Cost Management CommitteesLeads and shapes the Group’s approach to cost management, ensuring appropriate governance and process over Group-wide cost management activities and effective control of the Group’s cost base.
Lloyds Banking Group and Ring-Fenced Banks Contentious Regulatory CommitteesResponsible for providing senior management oversight, challenge and accountability in connection with the Group’s engagement with contentious regulatory matters as agreed by the Group Chief Executive.
Lloyds Banking Group and Ring-Fenced Banks Strategic Delivery CommitteesResponsible for driving execution of the Group’s investment portfolio and strategic transformation agenda as agreed by the Group Chief Executive, including monitoring execution performance and progress against strategic objectives. To act as a clearing house to resolve issues on individual project areas and prioritisation across divisional and legal entity issues. Engaging in resolution of challenges that require cross-Group support to resolve, ensuring funding and project performance provides value for money for the Group, and autonomy is maintained alongside accountability for projects and platforms.
Lloyds Banking Group and Ring-Fenced Banks Net Zero CommitteesResponsible for providing direction and oversight of the Group’s environmental sustainability strategy, including particular focus on the net-zero transition and natural capital (biodiversity) strategy. Oversight of the Group’s approach to meeting external environmental commitments and targets, including but not limited to, progress in relation to the requirements of the Net-Zero Banking Alliance (NZBA). Recommending all external material commitments and targets in relation to environmental sustainability.
Lloyds Banking Group and Ring-Fenced Banks Conduct Investigations CommitteeResponsible for protecting and promoting the Group’s conduct, values and behaviours by taking action to rectify the most serious cases of misconduct within the Group, identifying themes and ensuring lessons are shared with the business. The Committee shall do this by making outcome decisions and recommendations (including sanctions) on investigations which have been referred to the Committee from the triage process, including the Independent Triage Panel and overseeing regular reviews of thematic outcomes and lessons learned.
The Lloyds Banking Group and Ring-Fenced Banks Risk Committee is supported through escalation and ongoing reporting by divisional risk committees, cross-divisional committees addressing specific matters of Group-wide significance and the following second line of defence Risk committees which ensure effective oversight of risk management:
Lloyds Banking Group and Ring-Fenced Banks Market Risk CommitteeResponsible for monitoring, oversight and challenge of market risk exposures across the Group. Reviews and proposes changes to the market risk management framework, and reviews the adequacy of data quality needed for managing market risks. It is also responsible for escalating issues of Group level significance to GEC level (usually via GALCO) relating to the management of the Group's market risks.
Lloyds Banking Group and Ring-Fenced Banks Economic Crime Prevention CommitteeBrings together accountable stakeholders and subject matter experts to ensure that the development and application of economic crime risk management complies with the Group's strategic aims, Group corporate responsibility, Group risk appetite and Group economic crime prevention (fraud, anti-money laundering, anti-bribery and sanctions) policy. It provides direction and appropriate focus on priorities to enhance the Group's economic crime risk management capabilities in line with business and customer objectives while aligning to the Group's view of the UK macroeconomic outlook,target operating model.
Lloyds Banking Group and a net release on coronavirus impacted restructuring cases within the Business Support Unit (BSU). The remaining net release reflectsRing-Fenced Banks Financial Risk CommitteeResponsible for overseeing, reviewing, challenging and recommending to GEC/Board Risk Committee/Board for Lloyds Banking Group and Ring-Fenced Bank (i) annual internal stress tests, (ii) all Prudential Regulation Authority (PRA) and any other Stageregulatory stress tests, (iii) annual liquidity stress tests, (iv) reverse stress tests, (v) Individual Liquidity Adequacy Assessment (ILAA), (vi) Internal Capital Adequacy Assessment Process (ICAAP), (vii) Pillar 3, releases, credit quality improvements, reduced balance sheet lending,(viii) recovery/resolution plans, and low levels of gross charges from cases flowing into default. As a result, total ECL allowances reduced by £995 million to £1,315 million at 31 December 2021 (31 December 2020: £2,310 million)
The Group recognises that credit quality has been partly supported(ix) relevant ad hoc stress tests or other analysis as and when required by the UK Government schemes and the ECL provision at 31 December 2021 assumes some additional losses will emerge now that the support has ended and structural change starts to emerge in some sectors
Stage 2 loans and advances reduced by £7,855 million to £6,083 million (31 December 2020: £13,938 million), largely driven by the improvement in the Group's forward-looking economic assumptions, with 97.3 per cent of Stage 2 balances up to date. As a result, Stage 2 as a proportion of total loans and advances to customers reduced to 8.9 per cent (31 December 2020: 18.8 per cent). Stage 2 ECL coverage was lower at 4.0 per cent (31 December 2020: 5.1 per cent) with the reduction in coverage a direct result of the change in the forward-look multiple economic scenarios
Stage 3 loans and advances reduced to £2,862 million (31 December 2020: £3,485 million) and as a proportion of total loans and advances to customers, reduced to 4.2 per cent (31 December 2020: 4.7 per cent). SME customer flows to Stage 3 have been lower and non-SME flows were offset by repayments and write-offs. Stage 3 ECL coverage reduced to 34.8 per cent (31 December 2020: 38.5 per cent) predominantly driven by the release of provisions on a small number of cases in Business Support, including coronavirus impacted restructuring cases, where coverage levels were relatively higher
Commercial Banking UK Direct Real Estate
Commercial Banking UK Direct Real Estate gross lending stood at £10.9 billion at 31 December 2021 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations). The Group has a further £0.7 billion of real estate lending in Business Banking within the Retail division
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.2 billion to social housing providers are also excluded
Recognising this is a cyclical sector, policies and caps are in place to control origination quality and exposure levels, including in a number of asset type categories. The Group's focus remains on the UK market and business propositions have been written in line with a prudent, through-the-cycle risk appetite with conservative LTVs, strong quality of income, proven management teams and predominately in stronger sub sectors
Overall performance has proved resilient despite the rent collection challenge during COVID-19. Retail and Leisure have remained the most challenged sub sectors, but despite this, the portfolio remains well positioned and proactively managed, with appropriate risk mitigants in place:
Exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 82 per cent have an LTV of less than 60 per cent, with an average LTV of 42 per cent
Approximately 90 per cent of exposures greater than £5 million have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (which includes a notional base rate serviceability stress)
Approximately 55 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.14 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
In the office sub sector, risk appetite continues to be proactively managed with appropriate risk mitigation tightening seen in 2021. The Group remains focused on high quality origination in this sector
Use of Significant Risk Transfer (SRT) securitisations also acts as a risk mitigant, with run-off of these carefully managed and tracked
62Committee.
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CommitteesBoth investmentRisk focus
Lloyds Banking Group and development lending is subject to specific creditRing-Fenced Banks Capital Risk CommitteeResponsible for providing oversight of relevant capital matters within the Lloyds Banking Group, Ring-Fenced Bank and material subsidiaries, including latest capital position and plans, capital risk appetite criteria. Development lending criteria includes maximum loanproposals, Pillar 2 developments (including stress testing), recovery and resolution matters and the impact of regulatory reforms and developments specific to gross development valuecapital.
Lloyds Banking Group and maximum loanRing-Fenced Banks Model Governance CommitteeResponsible for supporting the Model Risk and Validation Director in fulfilling their responsibilities, from a Group-wide perspective, under the Lloyds Banking Group model governance policy through provision of debate, challenge and support of decisions. The committee will be held as required to cost, with funding typically only released against completed work,facilitate approval of models, model changes and model related items as confirmedrequired by model policy, including items related to the Group’s monitoring quantity surveyorgovernance framework as a whole and its application.
STRESS TESTING
Overview
Stress testing is recognised as a key risk management tool by the Boards, senior management, the businesses and the Risk and Finance functions of all parts of the Group and its legal entities. It is fully embedded in the planning process of the Group and its key legal entities as a key activity in medium-term planning, and senior management is actively involved in stress testing activities via the governance process.
Scenario stress testing is used to:
Risk identification:
Understand key vulnerabilities of the Group and its key legal entities under adverse economic conditions
Risk appetite:
Assess the results of the stress test against the risk appetite of all parts of the Group to ensure the Group and its legal entities are managed within their risk parameters
Inform the setting of risk appetite by assessing the underlying risks under stress conditions
Strategic and capital planning:
Allow senior management and the Boards of the Group and its applicable legal entities to adjust strategies if the plan does not meet risk appetite in a stressed scenario
Support the Internal Capital Adequacy Assessment Process (ICAAP) by demonstrating capital adequacy, and meet the requirements of regulatory stress tests that are used to inform the setting of the Prudential Regulation Authority (PRA) and management buffers (see capital risk on pages 41 to 45) of the Group and its separately regulated legal entities
Risk mitigation:
Drive the development of potential actions and contingency plans to mitigate the impact of adverse scenarios. Stress testing also links directly to the recovery and resolution planning process of the Group and its legal entities
Internal stress tests
On at least an annual basis, the Group conducts macroeconomic stress tests to highlight the key vulnerabilities of the Group’s and its legal entities’ business plans to adverse changes in the economic environment, and to ensure that there are adequate financial resources in the event of a downturn. The 2022 internal stress scenario focussed on assessing vulnerabilities to inflation and rising energy prices.
Reverse stress testing
Reverse stress testing is used to explore the vulnerabilities of the Group’s and its key legal entities’ strategies and plans to extreme adverse events that would cause the businesses to fail. Where this identifies plausible scenarios with an unacceptably high risk, the Group or its entities will adopt measures to prevent or mitigate that and reflect these in strategic plans.
Other stress testing activity
The Group’s stress testing programme also involves undertaking assessments of liquidity scenarios, market risk sensitivities and scenarios, and business-specific scenarios (see the principal risk categories on pages 40 to 80 for further information on risk-specific stress testing). If required, ad hoc stress testing exercises are also undertaken to assess emerging risks, as well as in response to regulatory requests. This wide-ranging programme provides a comprehensive view of the potential impacts arising from the risks to which the Group is exposed and reflects the nature, scale and complexity of the Group. Lloyds Banking Group participated in Part 1 of the Bank of England’s Climate Biennial Exploratory Stress test in 2021 and will leverage the experience gained through that exercise to further embed climate risk into risk management and stress testing activities.
Methodology
The stress tests at all levels must comply with all regulatory requirements, achieved through comprehensive macroeconomic scenarios and a rigorous divisional, functional, risk and executive review and challenge process, supported by analysis and insight into impacts on customers and business drivers.
The engagement of all required business, Risk and Finance teams is built into the preparation process, so that the appropriate analysis of each risk category’s impact upon the business plans is understood and documented. The methodologies and modelling approach used for stress testing ensure that a clear link is shown between the macroeconomic scenarios, the business drivers for each area and the resultant stress testing outputs. All material assumptions used in modelling are documented and justified, with a clearly communicated review and sign-off process. Modelling is supported by expert judgement and is subject to Lloyds Banking Group model governance policy.

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Governance
Clear accountabilities and responsibilities for stress testing are assigned to senior management and the Risk and Finance functions throughout the Group and its key legal entities. This is formalised through the Lloyds Banking Group business planning and stress testing policy and procedure, which are reviewed at least annually.
The Group Financial Risk Committee (GFRC), chaired by the Chief Risk Officer and attended by the Chief Financial Officer and other senior Risk and Finance colleagues, has primary responsibility for overseeing the development and execution of the Group’s stress tests.
The review and challenge of the Group’s detailed stress forecasts, the key assumptions behind these, and the methodology used to translate the economic assumptions into stressed outputs conclude with the appropriate Finance and Risk sign-off. The outputs are then presented to GFRC and the Board Risk Committee for review and challenge. With all regulatory exercises being approved by the Board.

EMERGING RISKS
lbk-20221231_g13.jpg
Background and framework
Understanding emerging risks is an essential component of the Group’s risk management approach, enabling the Group to identify the most pertinent risks and opportunities, and to respond through strategic planning and appropriate risk mitigation.
Although emerging risk is not a principal risk, if left undetected emerging risks have the potential to adversely impact the Group or result in missed opportunities.
Impacts from emerging risks on the Group’s principal risks can materialise via two different routes:
Emerging risks can impact the Group’s principal risks directly in the absence of an appropriate strategic response
Alternatively, emerging risks can be a source of new strategic risks, dependent on our chosen response and the underlying assumptions on how given emerging risks may manifest
Where an emerging risk is considered material enough in its own right, the Group may choose to recognise the risk as a principal risk. Recent examples of this include climate risk and strategic risk. Such elevations are considered and approved through the Board as part of the annual refresh of Lloyds Banking Group's enterprise risk management framework.
Risk identification
The basis for risk identification is founded on collaboration between functions across the Group. The activity incorporates internal horizon scanning and engagement with external experts to gain an external context, ensuring broad coverage.
This activity is inherently linked with and builds upon the annual strategic planning cycle and is used to identify key external trends, risks and opportunities for the Group.
The Group continues to evolve its approach for the identification and prioritisation of emerging risks. During 2022, the Group enhanced its emerging risk methodology, introducing a broader range of factors to provide enriched insight.
Under the revised methodology, key factors considered in the assessment of emerging risks include:
The threat presented by a risk
The Group’s specific vulnerability to the risk
The preparation and protection the Group has in place to manage or mitigate impacts
The enhanced approach has delivered a more focused list of the Group’s key emerging risks, as detailed below, enabling greater management concentration on developing the appropriate responses.
Notable emerging risks and their implications
The Group considers the emerging risk themes detailed in the risk overview section on page 31 as having the potential to increase in significance and affect the performance of the Group. These risks can align to one or more of the Group’s strategic risk themes and are considered alongside the Group’s operating plan.

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Risk mitigation
Emerging risks are managed through the Group’s strategic risk framework, detailed on page 80. The individual emerging risks detailed above have been taken to executive level committees throughout 2022 with actions assigned to closely monitor their manifestation and potential opportunities.
Pertinent emerging risks are considered as part of the Group’s strategic and business planning processes and primarily addressed through the Group’s strategy.
Key initiatives to tackle the emerging challenges and capitalise on opportunities as part of the Group’s strategy include the following:
Purpose: At the heart of the Group’s purpose are the themes of inclusion, sustainability and being people-first. As such, the Group’s strategy aims to fully embed a purpose that supports a more inclusive and sustainable future for the Group’s customers and colleagues.
Outcomes will see products, services and activities, aligning to societal and regulatory expectations, which drive impacts across housing, financial wellbeing, businesses and jobs, communities, regions, and sustainability.
Customer proposition: As part of its strategy, the Group aims to enhance its proposition, better aligning to its purpose, while supporting transition to a low carbon economy and adapting to the changing demographic of both its customer base and that of the UK.
Key components include:
Creating better engagement, improving customer journeys and enhancing experiences and tools to drive greater financial resilience and wellbeing for customers
Supporting customers and businesses in respect of making their homes, vehicles, properties and activities more sustainable
Capitalising on the Group’s existing asset and product capabilities for corporate and institutional clients to play a leading role in the transition to Net Zero, addressing regional inequalities and supporting UK prosperity by helping corporates trade internationally
Talent: The Group is firmly committed to being diverse, employing new ways of working, where colleagues are supported in having a growth mindset and empowered to make decisions at pace.
The strategy places focus on a colleague proposition that can attract and retain the best people, while leveraging talent pools across the UK and exploring in-house skills growth strategies, alongside partnerships with universities and businesses, to supplement scarce skill sets.
For the long term, the Group intends to use its strategic workforce planning capability for understanding and meeting the evolving demand of skills from its businesses and functions. This will also act as the bedrock for key strategic decisions and interventions in respect of important elements of the Group’s talent strategy in the future.
Technology: Simplification of the Group’s estate and leveraging contemporary technologies are core components of the Group’s strategy.
The Group aims to manage the challenges of a rapidly evolving landscape by employing technology that is aligned to industry best practice refresh rates, while promoting autonomy and empowerment within teams by streamlining governance.
This will be supplemented with an aligned business and technology vision and a rationalised hybrid cloud technology estate and modern engineering standards.
Data: Being data-driven is central to the Group’s transformation activity. More than one third of the benefits from the Group’s business strategies are reliant on the ability to successfully leverage data. As such, managing data risk and employing strong data ethics are key considerations for the strategy.
The Group has developed a data management strategy to provide the common framework and direction by uplifting data quality, simplifying data architecture, enhancing data governance and implementing market leading tools to improve its ability to deliver a data-first culture. The Group has also invested in data ethics framework and strong governance for its advanced analytics and cloud programmes.
In addition to the strategic actions detailed above, the Group works closely with regulatory authorities and industry bodies to ensure that the Group can monitor external developments and identify and respond to the evolving landscape, particularly in relation to regulatory and legal risk.


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FULL ANALYSIS OF RISK CATEGORIES
The Group’s risk framework covers all types of risk which affect the Group and could impact on the achievement of its strategic objectives. A detailed description of each category is provided on pages 41 to 80.
Risk categories recognised by the Group are periodically reviewed to ensure that they reflect the Group risk profile in light of internal and external factors, such as the Group strategy and the regulatory environment in which it operates. No changes were made to the risk categories in 2022.
Principal risk categoriesSecondary risk categories
Capital risk– Capital
Page 41
LTV – UK Direct Real Estate
At 31 December 20211,2,3
At 31 December 20201,2,3
Stage 1/2Stage 3TotalStage 1/2Stage 3Total
£m£m£m%£m£m£m%
Investment exposures
Less than 60%6,461 52 6,513 83.2 5,942 48 5,990 80.2 
60% to 70%617 5 622 8.0 826 833 11.2 
70% to 80%129 13 142 1.8 143 — 143 1.9 
80% to 100%84 2 86 1.1 48 52 0.7 
100% to 120%6 102 108 1.4 69 70 139 1.9 
120% to 140%4  4 0.1 — 40 40 0.5 
Greater than 140%12 46 58 0.7 — 47 47 0.6 
Unsecured4
288  288 3.7 125 97 222 3.0 
Subtotal7,601 220 7,821 100.0 7,153 313 7,466 100.0 
Other5
1,460 27 1,487 2,809 39 2,848 
Total investment9,061 247 9,308 9,962 352 10,314 
Development1,233 17 1,250 1,620 27 1,647 
UK Government Supported Lending6
362 5 367 429 431 
Total10,656 269 10,925 12,011 381 12,392 
Change/execution risk– Change/execution
1Page 46
ExcludesClimate risk– Climate
Page 47
Conduct risk– Conduct
Page 48
Credit risk– Retail credit Commercial credit
Page 50
Data risk– Data
Page 65
Funding and liquidity risk– Funding and liquidity
Page 66
Market risk– Trading book– Pensions
Page 70
Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.book
Model risk– Model
Page 74
Operational risk– Business process– Financial reporting– Security
2Excludes £0.7 billion in Business Banking, within the Retail division (31 December 2020: £1.0 billion).Page 75
– Economic crime financial– Governance– Sourcing and supply chain management
– Economic crime fraud– Internal service provision
– External service provision– IT systems
Operational resilience risk– Operational resilience
3Increased LTV granularity provided for 2021 Investment exposures; for 2020 LTV breakdown only provided for Investment exposures >£1 million.Page 77
People risk– People– Health and safety
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.Page 78
Regulatory and legal risk– Regulatory compliance– Legal
5Mainly higher volume/lower value exposure within the SME <£1 million real estate portfolio.Page 79
Strategic risk– Strategic
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and Page 80 per cent, respectively.
Commercial Banking forbearance
Commercial Banking forborne loans and advances (audited)
TotalOf which
Stage 3
£m£m
At 31 December 2021
Type of forbearance
Refinancing14 11 
Modification3,624 2,851 
Total3,638 2,862 
At 31 December 2020
Type of forbearance
Refinancing16 15 
Modification4,271 3,470 
Total4,287 3,485 
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LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
202120202019
IFRS£m£m£m
Gross lending to banks and customers488,819 491,796 482,485 
Allowance for impairment losses in relation to lending to banks and customers3,804 5,705 3,163 
Ratio of allowance for credit losses to total loans (%)0.8 1.2 0.7 
202120202019
IFRS£m£m£m
Advances written off, net of recoveries
Loans and advances to banks and reverse repurchase agreements — — 
Loans and advances to customers and reverse repurchase agreements:
Mortgages(55)(71)(38)
Other personal lending(626)(849)(768)
Property companies and construction(124)(65)(362)
Financial, business and other services(41)(39)(146)
Transport, distribution and hotels(32)(52)(49)
Manufacturing(2)(6)(1)
Other(55)(197)(93)
Total net advances written off(935)(1,279)(1,457)
Net write-offs during the year represented 0.2 per cent of average lending (2020: 0.3 per cent; 2019: 0.3 per cent); for mortgages, net write-offs in the year represented 0.02 per cent of average lending (2020: 0.02 per cent; 2019: 0.01 per cent).
Allowance for expected credit lossesAs a percentage of closing lending
202120202019202120202019
IFRS£m£m£m%%%
Loans and advances to banks and reverse repurchase agreements —  0.1 — 
Loans and advances to customers and reverse repurchase agreements:
Mortgages1,099 1,075 611 0.3 0.4 0.2 
Other personal lending967 1,649 931 3.9 6.5 3.2 
Property companies and construction352 825 443 1.3 2.7 1.4 
Financial, business and other services144 440 191 0.2 0.6 0.3 
Transport, distribution and hotels798 917 502 6.0 6.4 4.0 
Manufacturing53 111 58 1.5 2.5 1.2 
Other391 684 427 1.4 2.4 1.5 
At 31 December3,804 5,705 3,163 0.8 1.2 0.7 
The Group considers both reputational and financial impact in the course of managing all its risks and therefore does not classify reputational impact as a separate risk category.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITAL RISK
DEFINITION
Capital risk is defined as the risk that an insufficient quantity or quality of capital is held to meet regulatory requirements or to support business strategy, an inefficient level of capital is held or that capital is inefficiently deployed across the Group.
EXPOSURES
A capital risk event arises when the Group has insufficient capital resources to support its strategic objectives and plans, and to meet both regulatory and external stakeholder requirements and expectations. This could arise due to a depletion of the Group’s capital resources as a result of the crystallisation of any of the risks to which it is exposed, or through a significant increase in risk-weighted assets as a result of rule changes or economic deterioration. Alternatively a shortage of capital could arise from an increase in the minimum requirements for capital, leverage or MREL either at Group level or regulated entity level. The Group's capital management approach is focused on maintaining sufficient and appropriate capital resources across all regulated levels of its structure in order to prevent such exposures.
MEASUREMENT
In accordance with UK ring-fencing legislation, the Group was appointed as the Ring-Fenced Bank sub-group (‘RFB sub-group’) under Lloyds Banking Group plc. As a result the Group is subject to separate supervision by the UK Prudential Regulation Authority (PRA) on a sub-consolidated basis (as the RFB sub-group) in addition to the supervision applied to Lloyds Bank plc on an individual basis.
The Group maintains capital levels on a consolidated and individual basis commensurate with a prudent level of solvency to achieve financial resilience and market confidence. To support this, capital risk appetite on both a consolidated and individual basis is calibrated by taking into consideration both an internal view of the amount of capital to hold as well as external regulatory requirements.
The Group assesses both its regulatory capital requirements and the quantity and quality of capital resources it holds to meet those requirements through applying the regulatory capital framework set out under the Capital Requirements Directive and Regulation (CRD IV), as amended by subsequent revisions to the Directive (CRD V) and to the Regulation (CRR II), the latter applying in full from 1 January 2022 following the UK implementation of the remaining provisions of CRR II. The requirements are supplemented through additional regulation under the PRA Rulebook and associated statements of policy, supervisory statements and other regulatory guidance.
The minimum amount of total capital, under Pillar 1 of the regulatory capital framework, is set at 8 per cent of total risk-weighted assets. At least 4.5 per cent of risk-weighted assets are required to be met with common equity tier 1 (CET1) capital and at least 6 per cent of risk-weighted assets are required to be met with tier 1 capital. Minimum Pillar 1 requirements are supplemented by additional minimum requirements under Pillar 2A of the regulatory capital framework, the aggregate of which is referred to as the Group's Total Capital Requirement (TCR), and a number of regulatory capital buffers as described below.
Additional minimum capital requirements under Pillar 2A are set by the PRA as a firm-specific Individual Capital Requirement (ICR) reflecting a point in time estimate, which may change over time, of the minimum amount of capital to cover risks that are not fully covered by Pillar 1 and those risks not covered at all by Pillar 1. A key input into the PRA’s Pillar 2A setting process is a bank's own assessment of the minimum amount of capital it needs to cover risks that are not covered or not fully covered by Pillar 1 as part of its Internal Capital Adequacy Assessment Process (ICAAP). Pillar 2A capital requirements consist of a variable amount (being a set percentage of risk-weighted assets), with fixed add-ons for certain risk types. During 2022 the PRA reduced the Group’s Pillar 2A capital requirement to around 3.0 per cent of risk-weighted assets, of which around 1.7 per cent of risk-weighted assets must be met by CET1 capital.
A range of additional regulatory capital buffers apply under the capital rules, which are required to be met with CET1 capital. These include a capital conservation buffer (2.5 per cent of risk-weighted assets) and a time-varying countercyclical capital buffer (CCyB) which is currently around 0.9 per cent of risk-weighted assets following the increase in the UK CCyB rate (which is set by the Bank of England's Financial Policy Committee) to 1 per cent in December 2022. The UK CCyB rate will increase to 2 per cent in July 2023, representing an equivalent increase in the Group's CCyB to around 1.9 per cent of risk-weighted assets.
In addition, the Group in its capacity as the RFB sub-group is subject to an Other Systemically Important Institution (O-SII) buffer of 2.0 per cent of risk-weighted assets which is designed to hold systemically important banks to higher capital standards so that they can withstand a greater level of stress before requiring resolution. The next review of the Group’s O-SII buffer will take place in December 2023, based upon year-end 2022 financial results, with any changes applying from 1 January 2025. The Financial Policy Committee has amended the O-SII buffer framework to change the metric for determining the buffer rate from total assets to the UK leverage exposure measure. Based on the Group's leverage exposure measure as at 31 December 2022, the OSII buffer rate will be maintained at 2.0 per cent.
As part of the Group's capital planning process, forecast capital positions are subjected to stress testing to determine the adequacy of the Group’s capital resources against minimum requirements, including the ICR. The PRA considers outputs from the Group’s stress tests, in conjunction with other information, as part of the process for informing the setting of a capital buffer for the Group, known as the PRA Buffer. The PRA requires this buffer to remain confidential.
Usage of the PRA Buffer would trigger a dialogue between the Group and the PRA to agree what action is required whereas a breach of the combined capital buffer (all other regulatory buffers, as referenced above) would give rise to mandatory restrictions upon any discretionary capital distributions. The PRA has previously communicated its expectation that banks' capital and liquidity buffers can be drawn down as necessary to support the real economy through a shock and that sufficient time would be made available to restore buffers in a gradual manner.
In addition to the risk-based capital framework outlined above, the Group is also subject to minimum capital requirements under the UK Leverage Ratio Framework. The leverage ratio is calculated by dividing tier 1 capital resources by the leverage exposure which is a defined measure of on-balance sheet assets and off-balance sheet items.
The minimum tier 1 leverage ratio requirement under the UK Leverage Ratio Framework is 3.25 per cent. This is supplemented by a time-varying countercyclical leverage buffer (CCLB) requirement, which is currently 0.3 per cent of the leverage exposure measure, and an additional leverage ratio buffer (ALRB) requirement of 0.7 per cent of the leverage exposure measure which reflects the application of the Group’s O-SII buffer. Following the planned increase in the UK CCyB rate to 2 per cent in July 2023, the Group’s CCLB would be expected to increase to 0.7 per cent.
At least 75 per cent of the 3.25 per cent minimum leverage ratio requirement as well as 100 per cent of regulatory leverage buffers must be met by CET1 capital.
The leverage ratio framework does not currently give rise to higher regulatory capital requirements for the Group than the risk-based capital framework.

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MITIGATION
The Group's capital management framework is part of a comprehensive framework within Lloyds Banking Group that includes the setting of capital risk appetite and capital planning and stress testing activities. Close monitoring of capital and leverage ratios is undertaken to ensure the Group meets regulatory requirements and risk appetite levels and deploys its capital resources efficiently.
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed. The Recovery Plan sets out a range of potential mitigating actions that the Group could take in response to a stress, including as part of the wider Lloyds Banking Group response. For example the Group is able to accumulate additional capital through the retention of profits over time, which can be enhanced through reducing or cancelling dividend payments upstreamed to its parent (Lloyds Banking Group plc), by raising new equity via an injection of capital from its parent and by issuing additional tier 1 or tier 2 capital securities to its parent. The cost and availability of additional capital from its parent is dependent upon market conditions and perceptions at the time.
The Group is also able to manage the demand for capital through management actions including adjusting its lending strategy, risk hedging strategies and through business disposals.
Capital policies and procedures are well established and subject to independent oversight.
MONITORING
The Group’s capital is actively managed and monitoring capital ratios is a key factor in the Group’s planning processes and stress testing. Multi-year base case forecasts of the Group’s capital position, based upon the Group's operating plan, are produced at least annually to inform the Group capital plan whilst shorter term forecasts are undertaken to understand and respond to variations of the Group’s actual performance against the plan. The Group’s capital plan is tested for capital adequacy using relevant stress scenarios and sensitivities covering adverse economic conditions as well as other adverse factors that could impact the Group.
Regular monitoring of the capital position for the Group and its key regulated entities is undertaken by a range of Lloyds Banking Group and Ring-Fenced Banks committees, including the Group Capital Risk Committee (GCRC), Group Financial Risk Committee (GFRC), Group Asset and Liability Committees (GALCO) and Group Risk Committees (GRC), in addition to the Board Risk Committee (BRC) and the Board. This includes reporting of actual ratios against forecasts and risk appetite, base case and stress scenario projected ratios, and review of early warning indicators and assessment against the Capital Contingency Framework.
The regulatory framework within which the Group operates continues to evolve and further detail on this is provided in the Group's Pillar 3 disclosures. The Group continues to monitor these developments very closely, analysing the potential capital impacts to ensure that, through organic capital generation and management actions, the Group continues to maintain a strong capital position that exceeds both minimum regulatory requirements and the Group's risk appetite and is consistent with market expectations.
MINIMUM REQUIREMENT FOR OWN FUNDS AND ELIGIBLE LIABILITIES (MREL)
Global systemically important banks (G-SIBs) are subject to an international standard on total loss absorbing capacity (TLAC). The standard is designed to enhance the resilience of the global financial system by ensuring that failing G-SIBs have sufficient capital to absorb losses and recapitalise under resolution, whilst continuing to provide critical banking services.
In the UK, the Bank of England has implemented the requirements of the international TLAC standard through the establishment of a framework which sets out minimum requirements for own funds and eligible liabilities (MREL). The purpose of MREL is to require firms to maintain sufficient own funds and eligible liabilities that are capable of credibly bearing losses or recapitalising a bank whilst in resolution. MREL can be satisfied by a combination of regulatory capital and certain unsecured liabilities (which must be subordinate to a firm’s operating liabilities).
The Bank of England's MREL statement of policy (MREL SoP) sets out its approach to setting external MREL and the distribution of MREL resources internally within groups. Internal MREL resources are intended to enable a material subsidiary to be recapitalised as part of a group resolution strategy without the need for the Bank of England to apply its resolution powers directly to the subsidiary itself.
The Group’s parent, Lloyds Banking Group plc, is subject to the Bank of England’s MREL SoP and must therefore maintain a minimum level of external MREL resources. Lloyds Banking Group plc operates a single point of entry (SPE) resolution strategy, with Lloyds Banking Group plc as the designated resolution entity. Under this strategy, the Group has been identified as a material subsidiary of Lloyds Banking Group plc and must therefore maintain a minimum level of internal MREL resources. As at 31 December 2022, the Group's internal MREL resources exceeded the minimum required.
ANALYSIS OF CET1 CAPITAL POSITION
The Group’s CET1 capital ratio decreased to 14.8 per cent at 31 December 2022 compared to 16.7 per cent at 31 December 2021.
This initially reflected a reduction of around 250 basis points on 1 January 2022 for regulatory changes which included an increase in risk-weighted assets, in addition to other related modelled impacts on CET1 capital, following:
The anticipated impact of the implementation of new CRD IV mortgage, retail unsecured and commercial banking models to meet revised regulatory standards for modelled outputs
The UK implementation of the remainder of CRR II which included a new standardised approach for measuring counterparty credit risk (SA-CCR)
This was in addition to the reinstatement of the full deduction treatment for intangible software assets and phased reductions in IFRS 9 transitional relief.
The new CRD IV models remain subject to finalisation and approval by the PRA and therefore uncertainty over the final impact remains.
The impact of the regulatory changes on 1 January 2022 was partially offset by profits for the year and a subsequent reduction in risk-weighted assets during the year. This was offset in part by pension contributions made to the defined benefit pension schemes, the accrual for foreseeable ordinary dividends and distributions on other equity instruments.
TOTAL CAPITAL REQUIREMENT
The Group’s total capital requirement (TCR) as at 31 December 2022, being the aggregate of the Group's Pillar 1 and current Pillar 2A capital requirements, was £19,297 million (31 December 2021: £19,364 million).
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITAL RESOURCES
An analysis of the Group’s capital position as at 31 December 2022 is presented in the following section. The capital position reflects the application of the transitional arrangements for IFRS 9.
Capital resources (audited)
The table below summarises the consolidated capital position of the Group. The Group’s Pillar 3 disclosures provide a comprehensive analysis of the own funds of the Group.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Common equity tier 1
Shareholders’ equity per balance sheet34,709 36,410 
Adjustment to retained earnings for foreseeable dividends(1,900)– 
Cash flow hedging reserve5,168 451 
Other adjustments1
131 770 
38,108 37,631 
less: deductions from common equity tier 1
Goodwill and other intangible assets(4,783)(2,870)
Prudent valuation adjustment(132)(159)
Removal of defined benefit pension surplus(2,804)(3,200)
Deferred tax assets(4,463)(4,498)
Common equity tier 1 capital25,926 26,904 
Additional tier 1
Additional tier 1 instruments4,268 4,949 
Total tier 1 capital30,194 31,853 
Tier 2
Tier 2 instruments5,318 6,322 
Other adjustments303 (266)
Total tier 2 capital5,621 6,056 
Total capital resources2
35,815 37,909 
Risk-weighted assets (unaudited)174,902 161,576 
Common equity tier 1 capital ratio (unaudited)14.8%16.7%
Tier 1 capital ratio (unaudited)17.3%19.7%
Total capital ratio2 (unaudited)
20.5%23.5%
1Includes an adjustment applied to reserves to reflect the application of the IFRS 9 transitional arrangements for capital.
2Following the completion of the transition to end-point eligibility rules on 1 January 2022, legacy tier 1 and tier 2 capital instruments subject to the original CRR transitional rules have now been fully removed from regulatory capital. Included in tier 2 capital is a single legacy tier 2 capital instrument of £5 million that remains eligible under the extended transitional rules of CRR II. Excluding this instrument, total capital resources at 31 December 2022 are £35,810 million and the total capital ratio is 20.5 per cent.


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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Movements in capital resources
The key movements are set out in the table below.
Common
equity
tier 1
£m
Additional
tier 1
£m
Tier 2
£m
Total
capital
£m
At 31 December 202126,904 4,949 6,056 37,909 
Profit for the year4,794   4,794 
Foreseeable dividend accrual(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(227)  (227)
Pension deficit contributions(1,611)  (1,611)
Fair value through other comprehensive income reserve(31)  (31)
Prudent valuation adjustment27   27 
Deferred tax asset35   35 
Goodwill and other intangible assets(1,913)  (1,913)
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (681)(435)(1,116)
Distributions on other equity instruments(241)  (241)
Other movements89   89 
At 31 December 202225,926 4,268 5,621 35,815 
CET1 capital resources have reduced by £978 million over the year, primarily reflecting:
The reduction on 1 January 2022 for regulatory changes including the reinstatement of the full deduction treatment for intangible software assets in addition to phased and other reductions in IFRS 9 transitional relief
Pension deficit contributions (fixed and variable) paid into the Group's three main defined benefit pension schemes
The accrual for foreseeable ordinary dividends and distributions on other equity instruments
Partially offset by profits for the year
AT1 capital resources have reduced by £681 million and Tier 2 capital resources by £435 million over the year. The reductions primarily reflect the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase and the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
Risk-weighted assets
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Foundation Internal Ratings Based (IRB) Approach37,907 39,548 
Retail IRB Approach81,066 65,435 
Other IRB Approach5,834 7,117 
IRB Approach124,807 112,100 
Standardised (STA) Approach1
19,795 19,861 
Credit risk144,602 131,961 
Securitisation1
5,899 5,373 
Counterparty credit risk773 1,257 
Credit valuation adjustment risk342 207 
Operational risk23,204 22,575 
Market risk82 203 
Risk-weighted assets174,902 161,576 
Of which threshold risk-weighted assets2
1,864 2,318 
1Threshold risk-weighted assets are now included within the Standardised (STA) Approach. In addition securitisation risk-weighted assets are now shown separately. Comparatives have been presented on a consistent basis.
2Threshold risk-weighted assets reflect the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.
Risk-weighted assets have increased by £13 billion during the year, primarily reflecting:
• The increase to around £178 billion of risk-weighted assets on 1 January 2022 from regulatory changes which include the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this
• Partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Leverage ratio
The table below summarises the component parts of the Group's leverage ratio.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Total tier 1 capital (fully loaded)30,194 31,172 
Exposure measure
Statutory balance sheet assets
Derivative financial instruments3,857 5,511 
Securities financing transactions39,261 49,708 
Loans and advances and other assets573,810 547,630 
Total assets616,928 602,849 
Qualifying central bank claims(71,747)(50,824)
Derivatives adjustments(2,960)185 
Securities financing transactions adjustments1,939 1,321 
Off-balance sheet items33,863 49,349 
Amounts already deducted from Tier 1 capital(11,724)(9,994)
Other regulatory adjustments1
(6,714)(8,236)
Total exposure measure559,585 584,650 
Average exposure measure2
572,388 
UK leverage ratio5.4%5.3%
Average UK leverage ratio2
5.4%
Leverage exposure measure (including central bank claims)631,332 635,474 
Leverage ratio (including central bank claims)4.8%4.9%
1Includes deconsolidation adjustments that relate to the deconsolidation of certain Group entities that fall outside the scope of the Group's regulatory capital consolidation and adjustments to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS).
2The average UK leverage ratio is based on the average of the month end tier 1 capital position and average exposure measure over the quarter (1 October 2022 to 31 December 2022). The average of 5.4 per cent compares to 5.2 per cent at the start and 5.4 per cent at the end of the quarter.
Analysis of leverage movements
The Group’s UK leverage ratio increased to 5.4 per cent (31 December 2021: 5.3 per cent), reflecting the £25.1 billion reduction in the leverage exposure measure, partially offset by the reduction in the total tier 1 capital position. The reduction in the exposure measure largely reflected reductions in securities financing transaction volumes and the measure for off-balance sheet items following optimisation activity which has resulted in a reduction in the credit conversion factor applied to residential mortgage offers.
The average UK leverage ratio was 5.4 per cent over the fourth quarter, reflecting an increase in the ratio across the quarter as the exposure measure reduced, largely driven by decreasing SFT volumes.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2022
At 31 Dec
2021
Common equity tier 1 (£m)25,51526,253
Transitional tier 1 (£m)29,78331,202
Transitional total capital (£m)35,85538,039
Total risk-weighted assets (£m)174,977161,805
Common equity tier 1 ratio (%)14.6%16.2%
Transitional tier 1 ratio (%)17.0%19.3%
Transitional total capital ratio (%)20.5%23.5%
UK leverage ratio exposure measure (£m)559,175584,000
UK leverage ratio (%)5.3%5.2%
The Group applies the full extent of the IFRS 9 transitional arrangements for capital as set out under CRR Article 473a (as amended via the CRR 'Quick Fix' revisions published in June 2020). Specifically, the Group has opted to apply both paragraphs 2 and 4 of CRR Article 473a (static and dynamic relief) and in addition to apply a 100 per cent risk weight to the consequential Standardised credit risk exposure add-back as permitted under paragraph 7a of the revisions.
As at 31 December 2022, static relief under the transitional arrangements amounted to £133 million (31 December 2021: £264 million) and dynamic relief amounted to £278 million (31 December 2021: £387 million) through CET1 capital.
On 1 January 2023 IFRS 9 static relief came to an end and the transitional factor applied to IFRS 9 dynamic relief reduced by a further 25 per cent.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGE/EXECUTION RISK
DEFINITION
Change/execution risk is defined as the risk that, in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group’s risk appetite.
EXPOSURES
Change/execution risks arise when the Group undertakes activities which require products, processes, people, systems or controls to change. These changes can be as a result of external drivers (for example, a new piece of regulation that requires the Group to put in place a new process or reporting) and/or internal drivers including business process changes, technology upgrades and strategic business or technology transformation.
MEASUREMENT
The Group currently measures change/execution risk against defined risk appetite metrics which are a combination of leading, quality and delivery indicators across the investment portfolio. These indicators are reported through internal governance structures and monthly execution risk metrics; which forms part of the Board risk appetite metrics, and are under ongoing evolution and enhancement to ensure ongoing support of the Group’s change and transformation agenda.
MITIGATION
The Group takes a range of mitigating actions with respect to change/execution risk. These include the following:
The Board establishes a Group-wide risk appetite and metric for change/execution risk
Ensuring compliance with the change policy and associated policies and procedures, which set out the principles and key controls that apply across the business and are aligned to the Group risk appetite
Businesses assess the potential impacts of undertaking any change activity on their ability to execute effectively, on customers and colleagues and on the potential consequences for existing business risk profiles
The implementation of effective governance and control frameworks to ensure adequate controls are in place to manage change activity and act to mitigate the change/execution risks identified. These controls are monitored in line with the change policy and enterprise risk management framework
Events and incidents related to change activities are escalated and managed appropriately in line with risk framework guidance
Ensuring there are sufficient, appropriately skilled resources to support the safe delivery of the Group’s current and future change portfolio
MONITORING
Change/execution risks are monitored and reported through to the Board and Group Governance Committees in accordance with the Group’s enterprise risk management framework. Risk exposures are assessed monthly through established governance in Lloyds Banking Group's functional and divisional risk committees with escalation to Executive Committees where required. Material change/execution related risk events or incidents are escalated in accordance with the Group operational risk policy and change policy. In addition there is oversight, challenge and reporting at Risk division level to support overall management of risks and ongoing effectiveness of controls.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage, either from the impacts of climate change and the transition to net zero, or as a result of the Group’s responses to tackling climate change.
EXPOSURES
Climate risk can arise from:
Physical risks – changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks – changes associated with the move towards net zero, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change.
This has informed an analysis of the main climate risks facing the Group, including how these may impact across the different principal risks within the Group’s enterprise risk management framework.
MEASUREMENT
The Group considers how climate risks are incorporated into the measurement of expected credit losses. An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS). This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
The Group continues to enhance its internal climate risk assessment methodologies and tools to assess the physical and transition risks which could impact clients and customers. One example is the qualitative ESG risk assessment tool for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.
The Group also continues to evolve its climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to its strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data. The Group has established a centre of excellence to bring together the expertise and resources to further develop scenario analysis capabilities, building on the experience gained in Lloyds Banking Group's participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise and other internal assessments.
Climate considerations also form part of the Group’s planning and forecasting activities, with a forecast of the Group’s financed emissions included within the Group’s four-year financial plan, alongside a qualitative assessment of the climate risks and opportunities for certain material sectors.
MITIGATION
The Lloyds Banking Group’s climate risk policy provides an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
Lloyds Banking Group’s risk appetite for managing climate risk from its lending activities is outlined in its fourteen external sector statements, which form one of the ways for managing and controlling climate risk. These sector statements outline what types of activities the Group will and will not support. The Group’s external sector statements are publicly available on the Group Responsible Business Download Centre.
The Group continues to embed climate risk, as well as wider ESG considerations, into its credit risk framework, policies and processes. As climate risk is embedded into the credit risk management framework, the Group is continuing to assess how climate risk is reflected in its credit risk policies and sector appetites over the short, medium and long term. The Group currently looks to ensure that climate and broader ESG risks are considered for all commercial customers that bank with the Group, with specific commentary in new and renewal applications where total aggregated hard limits exceed £500,000 (excluding automated decisioning processes for smaller counterparties). Lloyds Banking Group’s retail credit risk policies require due regard to be paid to energy efficiency, Energy Performance Certificate (EPC) controls, and physical risks, such as flood assessments, in the mortgages business, and transition risks, pace and growth of electric vehicles, within the motor portfolio.
MONITORING
Climate risk is considered each month through the Group’s risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This ensures Board oversight of the Group’s overall climate risk profile, plans to develop capabilities supporting climate risk management and development of climate-related risk appetite.
The integration of climate risk into credit decisioning (for example, EPC and flood risk data in Homes) has supported the development of metrics which highlight the levels of physical and transition risk in key portfolios, and allows the Group to differentiate its lending strategy. The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CONDUCT RISK
DEFINITION
Conduct risk is defined as the risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.
Customer harm or detriment is defined as consumer loss, distress or inconvenience to customers due to breaches of regulatory or internal requirements or our wider duty to act fairly and reasonably.
EXPOSURES
The Group faces significant conduct risks, which affect all aspects of the Group’s operations and all types of customers. The introduction of Consumer Duty has increased regulatory expectations in relation to customer outcomes, including how the Group demonstrates and measures them.
Conduct risks can impact directly or indirectly on the Group’s customers and could materialise from a number of areas across the Group, including:
Business and strategic planning that does not sufficiently consider customer needs
Ineffective development, management and monitoring of products, their distribution (including the sales process, fair value assessment and responsible lending criteria) and post-sales service (including the management of customers in financial difficulties)
Unclear, unfair, misleading or untimely customer communications
A culture that is not sufficiently customer-centric
Poor governance of colleagues’ incentives and rewards and approval of schemes which lead to behaviours that drive unfair customer outcomes
Ineffective identification, management and oversight of legacy conduct issues
Ineffective management and resolution of customers’ complaints or claims
Outsourcing of customer service and product delivery to third parties that do not have the same level of control, oversight and culture as the Group
The Group is also exposed to the risk of engaging in activities or failing to manage conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest.
There continues to be a significant focus on market misconduct, and action has been taken to move to risk-free rates following the ending of the majority of London Inter-bank Offered Rate (LIBOR) measures on 1st January 2022.
There is a high level of scrutiny from regulatory bodies, the media, politicians, and consumer groups regarding financial institutions’ treatment of customers, especially those with characteristics of vulnerability. The Group continues to apply significant focus to its treatment of all customers, in particular those in financial difficulties and those with characteristics of vulnerability, to ensure good outcomes.
The Group continuously adapts to market developments that could pose heightened conduct risk, and actively monitors for early signs of financial difficulties driven by pressures from a rising cost of living, rising interest rates and continuing impacts from COVID-19.
Other key areas of focus include transparency and fairness of pricing communications; ensuring victims of Authorised Push Payment Fraud receive good outcomes; and increased expectations regarding customer outcomes due to the introduction of the FCA’s Consumer Duty Regulation.
MEASUREMENT
To articulate its conduct risk appetite, the Group has sought more granularity through the use of suitable Conduct Risk Appetite Metrics (CRAMs) and tolerances that indicate where it may be operating outside its conduct risk appetite.
CRAMs have been designed for services and products offered by the Group and are measured by a consistent set of common metrics. These contain a range of product design, sales and process metrics (including outcome testing outputs) to provide a more holistic view of conduct risks; some products also have a suite of additional bespoke metrics.
Each of the tolerances for the metrics are agreed for the individual product or service and are regularly tracked. At a consolidated level these metrics are part of the Board risk appetite. The Group has, and continues to, evolve its approach to conduct risk measurements, to include emerging conduct themes.
MITIGATION
The Group takes a range of mitigating actions with respect to conduct risk and remains focused on delivering a leading customer experience.
The Group’s ongoing commitment to good customer outcomes sets the tone from the top and supports the development our values-led culture with customers at the heart, strengthening links between actions to support conduct, culture and customer and enabling more effective control management. Actions to encourage good conduct include:
Conduct risk appetite established at Group and divisional level, with metrics included in the Group risk appetite to ensure ongoing focus
Simplified and enhanced conduct policies and procedures in place to ensure appropriate controls and processes that deliver good customer outcomes, and support market integrity and competition requirements
Customer needs considered through divisional customer plans, with integral conduct lens
Cultural transformation: achieving a values-led culture through a consistent focus on behaviours to ensure the Group is transforming its culture for success in a digital world. This is supported by strong direction and tone from senior executives and the Board
Development and continued oversight of the implementation of the vulnerability strategy continues through the Lloyds Banking Group Customer Inclusion Forum to monitor vulnerable outcomes, provide strategic direction and ensure consistency across the Group
Robust product governance framework to ensure products continue to offer customers fair value, and consistently meet their needs throughout their product lifecycle
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Effective complaints management through responding to, and learning from, root causes of complaint volumes and Financial Ombudsman Service (FOS) change rates
Review and oversight of thematic conduct agenda items at senior committees, ensuring holistic consideration of key Lloyds Banking Group-wide conduct risks
Robust recruitment and training, with a continued focus on how the Group manages colleagues’ performance with clear customer accountabilities
Ongoing engagement with third parties involved in serving the Group’s customers to ensure consistent delivery
Monitoring and testing of customer outcomes to ensure the Group delivers good outcomes for customers throughout the product and service lifecycle, and make continuous improvements to products, services and processes
Continued focus on market conduct; member of the Fixed Income, Currencies and Commodities Markets Standard Board; and committed to conducting its market activities consistent with the principles of the UK Money Markets code, the Global Precious Metals Code and the FX Global Code
Adoption of robust change delivery methodology to enable prioritisation and delivery of initiatives to address conduct challenges
Continued focus on proactive identification and mitigation of conduct risk in the Lloyds Banking Group’s strategy
Active engagement with regulatory bodies and other stakeholders to develop understanding of concerns related to customer treatment, effective competition and market integrity, to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
Creation of tools and additional support for customers impacted by the rising cost of living, including cost of living hub and interest-free overdraft buffer
A programme of work is underway to deliver the enhanced expectations of Consumer Duty
MONITORING
Conduct risk is governed through divisional risk committees and significant issues are escalated to the Lloyds Banking Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework, as well as through the monthly Risk Reporting. The risk exposures are reported, discussed and challenged at divisional risk committees. Remedial action is recommended, if required. All material conduct risk events are escalated in accordance with the Lloyds Banking Group Operational Risk Policy.
A number of activities support the close monitoring of conduct risk including:
The use of CRAMs across the Group, with a clear escalation route to Board
Oversight and assurance activities across the three lines of defence
Horizon scanning
49

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off-balance sheet).
EXPOSURES
The principal sources of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-97.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-97.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-19 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-62 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer – for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to risk committees and forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group’s credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that climate change is likely to result in changes in the risk profile and outlook for the Group’s customers, the sectors the Group operates in and collateral/asset valuations.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation and calibration of credit risk appetite, where appropriate.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 74.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies, appetite statements and mandates are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-98 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
50

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 37.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
COLLATERAL
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities
Vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-97 for further information on collateral.

51

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ADDITIONAL MITIGATION FOR RETAIL CUSTOMERS
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance with the governance framework set by the Group Model Governance Committee.
ADDITIONAL MITIGATION FOR COMMERCIAL CUSTOMERS
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to small to medium-sized enterprises (SME) customers where certain relationship managers have limited delegated credit approval authority, credit risk in commercial customer portfolios is subject to approval by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be approved by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
MASTER NETTING AGREEMENTS
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Group’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit approver. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
OTHER CREDIT RISK TRANSFERS
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to senior officers, the divisional credit risk forums, Group Risk Committee and the Board Risk Committee.
MODELS
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework – see model risk on page 74.

52

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTENSIVE CARE OF CUSTOMERS IN FINANCIAL DIFFICULTY
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
FORBEARANCE
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-17.
CUSTOMERS RECEIVING SUPPORT FROM UK GOVERNMENT SPONSORED PROGRAMMES
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2022
OVERVIEW
The Group’s portfolios are well-positioned and the Group retains a prudent approach to credit risk appetite and risk management, with strong credit origination criteria and robust LTVs in the secured portfolios.
Observed credit performance remains strong, despite the continued economic uncertainty with very modest evidence of deterioration and sustained low levels of new to arrears. Looking forward, there are risks from a higher inflation and interest rate environment as modelled in the Group’s expected credit loss (ECL) allowance via the multiple economic scenarios (MES). The Group continues to monitor the economic environment carefully through a suite of early warning indicators and governance arrangements that ensure risk mitigating action plans are in place to support customers and protect the Group’s positions.
The impairment charge in 2022 was £1,452 million, compared to a release of £1,318 million in 2021. This reflects a more normalised, but still low, pre-updated MES charge and a charge from economic outlook revisions. The latter includes a £400 million release from the Group's central adjustment which addressed downside risk outside of the base case conditioning assumptions in relation to COVID-19.
This reporting period also coincided with the implementation of CRD IV regulatory requirements, which resulted in updates to credit risk measurement and modelling to maintain alignment between IFRS 9 and regulatory definitions of default. Most notably for UK mortgages, default was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days. In addition, other indicators of mortgage default are added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance.
The Group’s ECL allowance on loans and advances to customers increased in the period to £4,779 million (31 December 2021: £3,998 million), largely due to the impact of the updated MES. Changes related to CRD IV default definitions have resulted in material movements between stages, although these have not materially impacted total ECL as management judgements were previously held in lieu of anticipated changes.
Predominantly as a result of the CRD IV definition changes and updated MES, Stage 2 loans and advances to customers increased from £34,884 million to £60,103 million and as a percentage of total lending increased by 5.7 percentage points to 13.7 per cent (31 December 2021: 8.0 per cent). Of the total Group Stage 2 loans and advances, 94.1 per cent are up to date (31 December 2021: 89.0 per cent) with sustained low levels of new to arrears. Stage 2 coverage reduced to 3.3 per cent (31 December 2021: 3.4 per cent).
Similarly, Stage 3 loans and advances increased in the period to £7,611 million (31 December 2021: £6,406 million), and as a percentage of total lending increased to 1.7 per cent (31 December 2021: 1.5 per cent). Stage 3 coverage decreased by 1.9 percentage points to 25.5 per cent (31 December 2021: 27.4 per cent) largely driven by comparatively better quality assets moving into Stage 3 through these CRD IV changes. In the period since the CRD IV changes, Stage 3 loans and advances have been stable.
PRUDENT RISK APPETITE AND RISK MANAGEMENT
The Group continues to take a prudent and proactive approach to credit risk management and credit risk appetite, whilst working closely with customers to help them through cost of living pressures and any deterioration in broader economic conditions
Sector, asset and product concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product risk appetite parameters help manage exposure to certain higher risk and cyclical sectors, segments and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers to ensure that they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due


53

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment charge (credit) by division
Loans and advances to customers
£m
Loans and advances to banks
£m
Debt
securities
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Undrawn balances
£m
2022
£m
20211
£m
UK mortgages295     295 (273)
Credit cards556    15 571 (52)
Loans and overdrafts452    47 499 39 
UK Motor Finance(2)    (2)(151)
Other10     10 (10)
Retail1,311    62 1,373 (447)
Small and Medium Businesses190    (2)188 (340)
Corporate and Institutional Banking217 9 6  51 283 (529)
Commercial Banking407 9 6  49 471 (869)
Other(398)  6  (392)(2)
Total impairment charge (credit)1,320 9 6 6 111 1,452 (1,318)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.


54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
GROUP LOANS AND ADVANCES TO CUSTOMERS
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Customer related balances
Drawn4,475 3,804 
Undrawn304 194 
4,779 3,998 
Loans and advances to banks9 – 
Debt securities8 
Total expected credit loss allowance4,796 4,000 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 20211
£m
Write-offs
and other2
£m
Income
statement
charge (credit)
£m
Net ECL increase
(decrease)
£m
Closing ECL at 31 Dec 2022
£m
UK mortgages837 77 295 372 1,209 
Credit cards521 (329)571 242 763 
Loans and overdrafts445 (266)499 233 678 
UK Motor Finance298 (44)(2)(46)252 
Other82 (6)10 4 86 
Retail2,183 (568)1,373 805 2,988 
Small and Medium Businesses459 (98)188 90 549 
Corporate and Institutional Banking957 18 283 301 1,258 
Commercial Banking1,416 (80)471 391 1,807 
Other401 (8)(392)(400)1 
Total3
4,000 (656)1,452 796 4,796 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
2Contains adjustments in respect of purchased or originated credit-impaired financial assets.
3Total ECL includes £17 million relating to other non customer-related assets (31 December 2021: £2 million).


55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and expected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2022
Loans and advances to customers
UK mortgages257,517 41,783 3,416 9,622 312,338 13.4 1.1 
Credit cards11,416 3,287 289  14,992 21.9 1.9 
Loans and overdrafts8,357 1,713 247  10,317 16.6 2.4 
UK Motor Finance12,174 2,245 154  14,573 15.4 1.1 
Other13,990 643 157  14,790 4.3 1.1 
Retail303,454 49,671 4,263 9,622 367,010 13.5 1.2 
Small and Medium Businesses30,781 5,654 1,760  38,195 14.8 4.6 
Corporate and Institutional Banking31,729 4,778 1,588  38,095 12.5 4.2 
Commercial Banking62,510 10,432 3,348  76,290 13.7 4.4 
Other1
(3,198)   (3,198)
Total gross lending362,766 60,103 7,611 9,622 440,102 13.7 1.7 
ECL allowance on drawn balances(678)(1,792)(1,752)(253)(4,475)
Net balance sheet carrying value362,088 58,311 5,859 9,369 435,627 
Customer related ECL allowance (drawn and undrawn)
UK mortgages92 553 311 253 1,209 
Credit cards173 477 113  763 
Loans and overdrafts185 367 126  678 
UK Motor Finance2
95 76 81  252 
Other16 18 52  86 
Retail561 1,491 683 253 2,988 
Small and Medium Businesses129 271 149  549 
Corporate and Institutional Banking110 208 924  1,242 
Commercial Banking239 479 1,073  1,791 
Other     
Total800 1,970 1,756 253 4,779 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers
UK mortgages 1.3 9.1 2.6 0.4 
Credit cards1.5 14.5 39.1  5.1 
Loans and overdrafts2.2 21.4 51.0  6.6 
UK Motor Finance0.8 3.4 52.6  1.7 
Other0.1 2.8 33.1  0.6 
Retail0.2 3.0 16.0 2.6 0.8 
Small and Medium Businesses0.4 4.8 8.5  1.4 
Corporate and Institutional Banking0.3 4.4 58.2  3.3 
Commercial Banking0.4 4.6 32.0  2.3 
Other   
Total0.2 3.3 23.1 2.6 1.1 
1Contains centralised fair value hedge accounting adjustments.
2UK Motor Finance for Stages 1 and 2 include £92 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.


56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2021
Loans and advances to customers
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards1
11,918 2,077 292 – 14,287 14.5 2.0 
Loans and overdrafts8,181 1,105 271 – 9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201 – 14,276 12.8 1.4 
Other1
11,198 593 169 – 11,960 5.0 1.4 
Retail317,173 27,401 2,873 10,977 358,424 7.6 0.8 
Small and Medium Businesses1
36,134 4,992 1,747 – 42,873 11.6 4.1 
Corporate and Institutional Banking1
29,526 2,491 1,786 – 33,803 7.4 5.3 
Commercial Banking65,660 7,483 3,533 – 76,676 9.8 4.6 
Other1,2
(467)– – – (467)
Total gross lending382,366 34,884 6,406 10,977 434,633 8.0 1.5 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value381,457 33,772 4,833 10,767 430,829 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards1
144 249 128 – 521 
Loans and overdrafts136 170 139 – 445 
UK Motor Finance3
108 74 116 – 298 
Other1
15 15 52 – 82 
Retail452 902 619 210 2,183 
Small and Medium Businesses1
104 176 179 – 459 
Corporate and Institutional Banking1
56 120 780 – 956 
Commercial Banking160 296 959 – 1,415 
Other1
400 – – – 400 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers3
UK mortgages– 1.8 9.5 1.9 0.3 
Credit cards1
1.2 12.0 43.8 – 3.6 
Loans and overdrafts1.7 15.4 51.3 – 4.7 
UK Motor Finance0.9 4.0 57.7 – 2.1 
Other1
0.1 2.5 30.8 – 0.7 
Retail0.1 3.3 21.5 1.9 0.6 
Small and Medium Businesses1
0.3 3.5 10.2 – 1.1 
Corporate and Institutional Banking1
0.2 4.8 43.7 – 2.8 
Commercial Banking0.2 4.0 27.1 – 1.8 
Other1
– – – 
Total0.3 3.4 24.6 1.9 0.9 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail
2Contains centralised fair value hedge accounting adjustments.
3UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.



57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past due
PD movements
Other1
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
At 31 December 2022
UK mortgages29,718 263 0.9 9,613 160 1.7 1,633 67 4.1 819 63 7.7 
Credit cards3,023 386 12.8 136 46 33.8 98 30 30.6 30 15 50.0 
Loans and overdrafts1,311 249 19.0 234 53 22.6 125 45 36.0 43 20 46.5 
UK Motor Finance1,047 28 2.7 1,045 23 2.2 122 18 14.8 31 7 22.6 
Other160 5 3.1 384 7 1.8 54 4 7.4 45 2 4.4 
Retail35,259 931 2.6 11,412 289 2.5 2,032 164 8.1 968 107 11.1 
Small and Medium Businesses4,081 223 5.5 1,060 27 2.5 339 13 3.8 174 8 4.6 
Corporate and Institutional Banking4,706 207 4.4 24 1 4.2 5   43   
Commercial Banking8,787 430 4.9 1,084 28 2.6 344 13 3.8 217 8 3.7 
Total44,046 1,361 3.1 12,496 317 2.5 2,376 177 7.4 1,185 115 9.7 
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 
Credit cards4
1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 26.5 
Other4
194 2.1 306 2.3 44 4.5 49 4.1 
Retail17,880 414 2.3 6,186 273 4.4 1,800 109 6.1 1,535 106 6.9 
Small and Medium Businesses4
3,570 153 4.3 936 14 1.5 297 2.0 189 1.6 
Corporate and Institutional Banking4
2,447 118 4.8 15 13.3 – – 25 – – 
Commercial Banking6,017 271 4.5 951 16 1.7 301 2.0 214 1.4 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. As of 31 December 2022, interest-only mortgage customers at risk of not meeting their final term payment are now directly classified as Stage 2 up to date “Other”, driving movement of gross lending from the category of Stage 2 up to date “PD movement” into “Other”.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3    Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
4    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.

58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL
The Retail portfolio has remained resilient and well-positioned despite pressure on consumer disposable incomes from rising interest rates, inflation and a higher cost of living. Risk management has been enhanced since the last financial crisis, with strong affordability and indebtedness controls for new lending and a prudent risk appetite approach
Despite external pressures, only very modest signs of deterioration are evident across the portfolios, arrears rates remain low and generally below pre-pandemic levels. New lending credit quality remains strong and performance is broadly stable
The Group is closely monitoring the impacts of the rising cost of living on consumers to ensure we remain close to any signs of deterioration. Lending controls are under continuous review and we have taken proactive risk actions calibrated to the latest Group macroeconomic outlook. Precautionary expected credit loss (ECL) judgements have also been raised to cover potential future deterioration from cost of living risks
The Retail impairment charge in 2022 was £1,373 million, compared to a release of £447 million for 2021 with updated macroeconomic assumptions within the ECL model driving a charge for 2022 compared to a release last year
Existing IFRS 9 staging rules and triggers have been maintained across Retail from the 2021 year end with the exception of mortgages. The change maintains alignment between IFRS 9 Stage 3 and new regulatory definitions of default. Default continues to be considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to significantly affect their ability to repay the amount due. For mortgages, this was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days, as well as including end-of-term payments on past due interest-only accounts and all non-performing loans. Overall ECL is not materially impacted as management judgements were previously held in lieu of these known changes. However, material movements between stages were observed, with an additional £2.8 billion of assets in Stage 3 and £6.1 billion in Stage 2 at the point of implementation, both as a result of the broader definition of default
As a result of updated macroeconomic assumptions within the ECL model, Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) increased to 0.8 per cent (31 December 2021: 0.6 per cent). As at 31 December 2022 the majority of ECL increases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances now comprises 13.5 per cent of the Retail portfolio (31 December 2021: 7.6 per cent), of which 94.0 per cent are up to date, performing loans (31 December 2021: 87.8 per cent)
The CRD IV changes have increased the proportion of UK mortgage accounts reaching the broader definition of default and has resulted in a slight decrease in Stage 2 ECL coverage to 3.0 per cent (31 December 2021: 3.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 3 loans and advances have increased to 1.2 per cent of total loans and advances (31 December 2021: 0.8 per cent) while Stage 3 ECL coverage decreased to 16.5 per cent (31 December 2021: 22.6 per cent) due to a higher proportion of mortgages triggering 90 days past due, with lower coverage on average. Underlying credit deterioration remains relatively limited outside of definition of default changes
UK MORTGAGES
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
Arrears rates remain broadly stable with slight increases observed on variable rate products following UK Bank Rate rises exacerbated by attrition from customers refinancing to fixed rates
Total loans and advances increased to £312.3 billion (31 December 2021: £308.3 billion), with a small reduction in average LTV. The proportion of balances with a LTV greater than 90 per cent increased. The average LTV of new business decreased
Updated macroeconomic assumptions within the ECL model, including a forecast reduction in house prices, resulted in a net impairment charge of £295 million for 2022 compared to a credit of £273 million for 2021. Total ECL coverage increased to 0.4 per cent (31 December 2021: 0.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 2 loans and advances increased to 13.4 per cent of the portfolio (31 December 2021: 7.1 per cent), while Stage 2 ECL coverage has decreased to 1.3 per cent (31 December 2021: 1.8 per cent) due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default
Stage 3 loans and advances have increased to 1.1 per cent of the portfolio (31 December 2021: 0.6 per cent) and due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default, Stage 3 ECL coverage decreased to 9.1 per cent (31 December 2021: 9.5 per cent)
CREDIT CARDS
Credit cards balances increased to £15.0 billion (31 December 2021 £14.3 billion) due to recovery in customer spend
The credit card portfolio is a prime book with low levels of arrears and strong repayment rates despite recent affordability pressures
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £571 million for 2022, compared to a credit of £52 million in 2021. Total ECL coverage increased to 5.1 per cent (31 December 2021: 3.7 per cent)
This is reflected in Stage 2 loans and advances which increased to 21.9 per cent of the portfolio (31 December 2021: 14.5 per cent) and Stage 2 ECL coverage which has increased to 14.5 per cent (31 December 2021: 12.0 per cent)
Stage 3 loans and advances remained broadly stable at 1.9 per cent of the portfolio (31 December 2021: 2.0 per cent), while Stage 3 ECL coverage has reduced to 50.9 per cent (31 December 2021: 56.9 per cent)

59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOANS AND OVERDRAFTS
Loans and advances for personal current account and the personal loans portfolios increased to £10.3 billion (31 December 2021: £9.6 billion) with continued recovery in customer spend and demand for credit
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £499 million for the full year 2022 compared to a charge of £39 million for 2021
Stage 2 ECL coverage increased to 21.4 per cent (31 December 2021: 15.4 per cent) and overall ECL coverage to 6.6 per cent (31 December 2021: 4.7 per cent)
Stage 3 ECL coverage reduced slightly to 64.6 per cent (31 December 2021: 67.5 per cent)
UK MOTOR FINANCE
The UK Motor Finance portfolio increased from £14.3 billion for 2021 to £14.6 billion for 2022, with ongoing new car supply constraints being offset by continued strong demand for used vehicles
There was a net impairment credit of £2 million for 2022 reflecting continued low levels of losses given resilient used car prices. This compares to a credit of £151 million for 2021, which benefitted from ECL releases as used car prices materially outperformed expectations set earlier in the pandemic. However, used car prices have begun to fall from recent high levels with this trend expected to continue. ECL coverage decreased to 1.7 per cent (31 December 2021: 2.1 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Continued resilience in used car prices and disposal experience, partially driven by global supply issues, offset by underperformance in some segments, has resulted in broadly flat RV and VT ECL of £92 million as at 31 December 2022 (31 December 2021: £95 million)
Stable credit performance and continued resilience in used car prices has resulted in Stage 2 ECL coverage reducing slightly to 3.4 per cent (31 December 2021:4.0 per cent) and Stage 3 ECL reducing to 52.6 per cent (31 December 2021: 57.7 per cent)
OTHER
Other loans and advances increased slightly to £14.8 billion (31 December 2021: £12.0 billion). Stage 3 loans and advances remain stable at 1.1 per cent (31 December 2021: 1.4 per cent) and Stage 3 coverage at 33.1 per cent (31 December 2021: 30.8 per cent)
There was a net impairment charge of £10 million for 2022 compared to a credit of £10 million for 2021
Retail UK mortgages loans and advances to customers1
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Mainstream253,283 248,013 
Buy-to-let51,529 51,111 
Specialist7,526 9,220 
Total312,338 308,344 
1Balances include the impact of HBOS-related acquisition adjustments.

60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTEREST-ONLY MORTGAGES
The Group provides interest-only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2022, owner occupier interest-only balances as a proportion of total owner occupier balances had reduced to 16.4 per cent (31 December 2021:18.7 per cent). The average indexed loan to value remained low at 35.5 per cent (31 December 2021:36.8 per cent).
For existing interest-only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest-only mortgages
At 31 Dec
2022
At 31 Dec
2021
Interest-only balances (£m)42,697 48,128 
Stage 1 (%)58.570.7 
Stage 2 (%)25.317.1 
Stage 3 (%)3.72.8 
Purchased or originated credit-impaired (%)12.59.4 
Average loan to value (%)35.536.8 
Maturity profile (£m)
Due1,931 1,803 
Within 1 year1,453 1,834 
2 to 5 years8,832 8,889 
6 to 10 years16,726 17,882 
Greater than 10 years13,755 17,720 
Past term interest-only balances (£m)1
1,906 1,790 
Stage 1 (%)0.20.7 
Stage 2 (%)11.933.0 
Stage 3 (%)45.629.6 
Purchased or originated credit-impaired (%)42.336.7 
Average loan to value (%)33.233.0 
Negative equity (%)2.01.8 
1Balances where all interest-only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.

61

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL FORBEARANCE
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has reduced by £1.1 billion to £4.3 billion. This is driven by a reduction in customers with a historical capitalisation treatment (where arrears were reset and added to the loan balance) and, following the implementation of new regulatory requirements, the removal of past term interest-only mortgages as a forbearance event where a forbearance treatment has not been granted.
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; and refinance personal loans.
As a percentage of loans and advances, forbearance loans decreased to 1.2 per cent at 31 December 2022 (31 December 2021: 1.5 per cent).
Retail forborne loans and advances (audited)
Total
£m
Of which
Stage 2
£m
Of which
Stage 3
£m
Of which POCI
£m
At 31 December 2022
UK mortgages3,655 684 951 1,995 
Credit cards260 90 125  
Loans and overdrafts308 125 117  
UK Motor Finance77 32 42  
Total4,300 931 1,235 1,995 
At 31 December 2021
UK mortgages4,725 1,216 901 2,600 
Credit cards288 90 141 – 
Loans and overdrafts312 99 131 – 
UK Motor Finance102 38 62 – 
Total5,427 1,443 1,235 2,600 
COMMERCIAL BANKING
PORTFOLIO OVERVIEW
The Commercial portfolio credit quality remains resilient overall, with a focused approach to credit underwriting and monitoring standards and proactively managing exposures to higher risk and vulnerable sectors. While some of the Group’s metrics indicate very modest deterioration, especially in consumer-led sectors, these are not considered to be material
The Group has reduced overall exposure to cyclical sectors since 2019 and continues to closely monitor credit quality, sector and single name concentrations. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected and clients are supported in the right way
The Group continues to carefully monitor the level of arrears on lending under the UK Government support schemes, including the Bounce Back Loan Scheme and the Coronavirus Business Interruption Loan Scheme, where UK Government guarantees are in place at 100 per cent and 80 per cent respectively. The Group will continue to review customer trends and take early risk mitigating actions as appropriate, including actions to review and manage refinancing risk
The Group continues to provide early support to its more vulnerable customers through focused risk management via its Watchlist and Business Support framework. The Group will continue to balance prudent risk appetite with ensuring support for financially viable clients on their road to recovery
IMPAIRMENTS
There was a net impairment charge of £471 million in 2022, compared to a net impairment credit of 869 million in 2021. This was driven by a charge from economic outlook revisions. The remaining pre-updated MES charge was largely driven by a further material charge in the fourth quarter on a pre-existing single case
ECL allowances increased by £376 million to £1,791 million at 31 December 2022 (31 December 2021: £1,415 million). The ECL provision at 31 December 2022 includes the capture of the impact of inflationary pressures and supply chain constraints and assumes additional losses will emerge as a result of these and other emerging risks, through the multiple economic scenarios
As a result of the deterioration in the Group’s forward-looking modelled economic assumptions, Stage 2 loans and advances increased by £2,949 million to £10,432 million (31 December 2021: £7,483 million), with 94.6 per cent of Stage 2 balances up to date. Stage 2 as a proportion of total loans and advances to customers increased to 13.7 per cent (31 December 2021: 9.8 per cent). Stage 2 ECL coverage was higher at 4.6 per cent (31 December 2021: 4.0 per cent) with the increase in coverage a direct result of the change in the multiple economic scenarios
Stage 3 loans and advances reduced to £3,348 million (31 December 2021: £3,533 million) and as a proportion of total loans and advances to customers, reduced to 4.4 per cent (31 December 2021: 4.6 per cent), largely as a result of net repayments and write-offs in the Corporate and Institutional Banking portfolio. Stage 3 ECL coverage increased to 39.2 per cent (31 December 2021: 31.8 per cent) predominantly driven by a further material charge on a pre-existing single case

62

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
COMMERCIAL BANKING UK DIRECT REAL ESTATE
Commercial Banking UK Direct Real Estate gross lending stood at £10.7 billion at 31 December 2022 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations)
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.3 billion to social housing providers are also excluded
Recognising this is a cyclical sector, total quantum (gross and net) and asset type quantum caps are in place to control origination and exposure. Focus remains on the UK market and new business has been written in line with a prudent risk appetite with conservative LTVs, strong quality of income and proven management teams. During 2022, the Group increased the reporting granularity of underlying LTV data as detailed in the LTV - UK Direct Real Estate table
Overall performance has remained resilient and although the Group saw some increase in cases on its closer monitoring Watchlist category, these are predominantly purely precautionary, and levels of this remain significantly below that seen during the pandemic. Transfers to the Group’s Business Support Unit have been limited
Rent collection has largely recovered and stabilised following the coronavirus pandemic, although challenges remain in some sectors. Despite some material headwinds, including the inflationary environment and the impact of rising interest rates, which impacts debt servicing and refinance capacity, the portfolio is well-positioned and proactively managed, with conservative LTVs, good levels of interest cover, and appropriate risk mitigants in place:
CRE exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 91 per cent have an LTV of less than 60 per cent, with an average LTV of 40 per cent
c.90 per cent of CRE exposures have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (including a notional base rate stress)
Approximately 47 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.13 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
Use of SRT securitisations also acts as a risk mitigant in this portfolio, with run-off of these carefully managed and sequenced
Both investment and development lending is subject to specific credit risk appetite criteria. Development lending criteria includes maximum loan to gross development value and maximum loan to cost, with funding typically only released against completed work, as confirmed by the Group’s monitoring quantity surveyor
LTV – UK Direct Real Estate
At 31 December 20221,2,3
At 31 December 20211,2,3
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Investment exposures
Less than 60 per cent7,721 47 7,768 91.0 6,461 52 6,513 83.2 
60 per cent to 70 per cent452 9 461 5.4 617 622 8.0 
70 per cent to 80 per cent58  58 0.7 129 13 142 1.8 
80 per cent to 100 per cent17 13 30 0.4 84 86 1.1 
100 per cent to 120 per cent8 23 31 0.4 102 108 1.4 
120 per cent to 140 per cent1  1  – 0.1 
Greater than 140 per cent13 54 67 0.8 12 46 58 0.7 
Unsecured4
115  115 1.3 288 – 288 3.7 
Subtotal8,385 146 8,531 100.0 7,601 220 7,821 100.0 
Other5
346 13 359 1,460 27 1,487 
Total investment8,731 159 8,890 9,061 247 9,308 
Development900 7 907 1,233 17 1,250 
UK Government Supported Lending6
278 5 283 362 367 
Total9,909 171 10,080 10,656 269 10,925 
1Excludes Commercial Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.
2Excludes £0.6 billion in Business Banking (31 December 2021: £0.7 billion).
3Year on year increase in less than 60 per cent driven by improved data coverage with clients moving from 'Other’.
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.
5Mainly lower value transactions where LTV not recorded on Commercial Banking UK Direct Real Estate monitoring system. Year on year decrease driven by improved data coverage with clients now reported in LTV band.
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and 80 per cent, respectively.
COMMERCIAL BANKING FORBEARANCE
Commercial Banking forborne loans and advances (audited)
At 31 December 20221
At 31 December 2021
Type of forbearanceTotal
£m
Of which
Stage 3
£m
Total
£m
Of which
Stage 3
£m
Refinancing13 11 14 11 
Modification3,460 2,884 3,624 2,851 
Total3,473 2,895 3,638 2,862 
1    Includes £279 million (of which £254 million are guaranteed through the UK Government Bounce Back Loan Scheme) in Business Banking reported for the first time, £210 million of which is Stage 3.
63

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
IFRS
2022
£m
2021
£m
2020
£m
Gross loans and advances to banks and customers and reverse repurchase agreements487,733 488,819 491,796 
Allowance for impairment losses4,484 3,804 5,705 
Ratio of allowance for credit losses to total lending (%)0.9 0.8 1.2 
Advances written off, net of recoveriesAs a percentage of average lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks    – – 
Loans and advances to customers:
Mortgages(17)(55)(71) – – 
Other personal lending(570)(626)(849)2.3 2.5 3.1 
Property companies and construction(49)(124)(65)0.2 0.4 0.2 
Financial, business and other services(18)(41)(39)0.1 0.2 0.2 
Transport, distribution and hotels(28)(32)(52)0.2 0.2 0.4 
Manufacturing(10)(2)(6)0.3 0.1 0.1 
Other(67)(55)(197)0.2 0.2 0.7 
(759)(935)(1,279)0.2 0.2 0.3 
Reverse repurchase agreements – –  – – 
Total net advances written off(759)(935)(1,279)0.2 0.2 0.3 
Allowance for expected credit lossesAs a percentage of closing lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks9 – 0.1 – 0.1 
Loans and advances to customers:
Mortgages1,252 1,099 1,075 0.4 0.3 0.4 
Other personal lending1,305 967 1,649 5.0 3.9 6.5 
Property companies and construction370 352 825 1.5 1.3 2.7 
Financial, business and other services180 144 440 0.8 0.2 0.6 
Transport, distribution and hotels939 798 917 7.2 6.0 6.4 
Manufacturing54 53 111 1.6 1.5 2.5 
Other375 391 684 1.3 1.4 2.4 
4,475 3,804 5,701 1.0 0.8 1.2 
Reverse repurchase agreements – –  – – 
At 31 December4,484 3,804 5,705 0.9 0.8 1.2 
64

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DATA RISK
DEFINITION
Data risk is defined as the risk of the Group failing to effectively govern, manage and control its data (including data processed by third-party suppliers), leading to unethical decisions, poor customer outcomes, loss of value to the Group and mistrust.
EXPOSURES
Data risk is present in all aspects of the business where data is processed, both within the Group and by third parties including colleague and contractor, prospective and existing customer lifecycle and insight processes. Data risk manifests:
When personal data is not managed in a way that complies with General Data Protection Regulations (GDPR) and other data privacy regulatory obligations
When data quality issues are not identified and managed appropriately
When data records are not created, retained, protected, destroyed, or retrieved appropriately
When data governance fails to provide robust oversight of data decision-making, controls and actions to ensure strategies are implemented effectively
When data standards are not maintained, data-related issues are not remediated, and incomplete data that is not available at the right time, to the right people, to enable business decisions to be made, and regulatory reporting requirements to be fulfilled
When critical data mapping and data information standards are not followed, impacting compliance, traceability and understanding of data
MEASUREMENT
Data risk covers data governance, data management and data privacy and ethics and is measured through a series of quantitative and qualitative metrics.
MITIGATION
Mitigation strategies are adopted to reduce data governance, management, privacy and ethical risks. Control assessments are logged and tracked on One Risk and Control Self-Assessment system with supporting metrics. Investment continues to be made to reduce data risk exposure to within appetite. Examples include:
Delivering a data strategy
Enhancing data quality and capability
Embedding data by design and ethics
MONITORING
The Group continues to monitor and respond to data related regulatory initiatives i.e. new Digital Protection and Digital Information Bill expected spring 2023 and political developments i.e. potential divergence of legal and regulatory requirements following EU exit.
Data risk is governed through Group and sub-group committees and significant issues are escalated to Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework and One RCSA frameworks.
A number of activities support the close monitoring of data risk including:
Design and monitoring of data risk appetite metrics, including key risk indicators and key performance indicators
Monitoring of significant data related issues, complaints, events and breaches in accordance with Group Operational Risk and Data policies
Identification and mitigation of data risk when planning and implementing transformation or business change
65

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
FUNDING AND LIQUIDITY RISK
DEFINITION
Funding risk is defined as the risk that the Group does not have sufficiently stable and diverse sources of funding or the funding structure is inefficient. Liquidity risk is defined as the risk that the Group has insufficient financial resources to meet its commitments as they fall due, or can only secure them at excessive cost.
EXPOSURE
Liquidity exposure represents the potential stressed outflows in any future period less expected inflows. The Group considers liquidity exposure from both an internal and a regulatory perspective.
MEASUREMENT
Liquidity risk is managed through a series of measures, tests and reports that are primarily based on contractual maturities with behavioural overlays as appropriate. The Group undertakes quantitative and qualitative analysis of the behavioural aspects of its assets and liabilities in order to reflect their expected behaviour.
MITIGATION
The Group manages and monitors liquidity risks and ensures that liquidity risk management systems and arrangements are adequate with regard to the internal risk appetite, Group strategy and regulatory requirements. Liquidity policies and procedures are subject to independent internal oversight by Risk. Overseas branches and subsidiaries of the Group may also be required to meet the liquidity requirements of the entity’s domestic country. Management of liquidity requirements is performed by the overseas branch or subsidiary in line with Lloyds Banking Group policy. The Group plans funding requirements over its planning period, combining business as usual and stressed conditions. The Group manages its liquidity position both with regard to its internal risk appetite and the Liquidity Coverage Ratio (LCR) as required by the PRA, the Capital Requirements Directive (CRD IV) and the Capital Requirements Regulation (CRR) liquidity requirements.TOTAL CAPITAL REQUIREMENT
The Group’s funding and liquidity position is underpinned by its significant customer deposit base, and is supported by strong relationships across customer segments. The Group has consistently observed that in aggregate the retail deposit base provides a stable source of funding. Funding concentration by counterparty, currency and tenor is monitored on an ongoing basis and where concentrations do exist, these are managed as part of the planning process and limited by the internal funding and liquidity risk monitoring framework, with analysis regularly provided to senior management.
To assist in managing the balance sheet, the Group operates a Liquidity Transfer Pricing (LTP) process which: allocates relevant interest expenses from the centre to the Group’s banking businesses within the internal management accounts; helps drive the correct inputs to customer pricing; and is consistent with regulatory requirements. LTP makes extensive use of behavioural maturity profiles, taking account of expected customer loan prepayments and stability of customer deposits, modelled on historic data.
The Group can monetise liquid assets quickly, either through the repurchase agreements (repo) market or through outright sale. In addition, the Group has pre-positioned a substantial amount of assets at the Bank of England’s Discount Window Facility which can be used to access additional liquidity in a time of stress. The Group considers diversification across geography, currency, markets and tenor when assessing appropriate holdings of liquid assets. The Group’s liquid asset buffer is available for deployment at immediate notice, subject to complying with regulatory requirements.
MONITORING
Daily monitoring and control processes are in place to address internal and regulatory liquidity requirements. The Group monitors a range of market and internal early warning indicators on a daily basis for early signs of liquidity risk in the market or specific to the Group. This captures regulatory metrics as well as metrics the Group considers relevant for its liquidity profile. These are a mixture of quantitative and qualitative measures, including: daily variation of customer balances; changes in maturity profiles; funding concentrations; changes in LCR outflows; credit default swap (CDS) spreads; and basis risks.
The Group carries out internal stress testing of its liquidity and potential cash flow mismatch position over both short (up to one month) and longer-term horizons against a range of scenarios forming an important part of the internal risk appetite. The scenarios and assumptions are reviewed at least annually to ensure that they continue to be relevant to the nature of the business, including reflecting emerging horizon risks to the Group. For further information on the Group’s 2021 liquidity stress testing results refer to page 68.
The Group maintains a Contingency Funding Framework as part of the wider Recovery Plan which is designed to identify emerging liquidity concerns at an early stage, so that mitigating actions can be taken to avoid a more serious crisis developing. Contingency Funding Plan invocation and escalation processes are based on analysis of five major quantitative and qualitative components, comprising assessment of: early warning indicators; prudential and regulatory liquidity risk limits and triggers; stress testing results; event and systemic indicators; and market intelligence.
Funding and liquidity management in 2021
The Group has maintained its robust funding and liquidity position with the loan to deposit ratio remaining stable at 96 per centtotal capital requirement (TCR) as at 31 December 2021 and customer deposit growth remaining strong over2022, being the courseaggregate of the year. Ahead of the closure of the Term Funding Scheme with additional incentives for SMEs (TFSME) in October 2021, the Group drew additional funds taking the total amount outstanding to £30 billion as at 31Group's Pillar 1 and current Pillar 2A capital requirements, was £19,297 million (31 December 2021.
The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 126 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2021.
The Group saw limited term funding needs over the course of 2021 given the availability of customer deposits and TFSME, both of which are more cost effective sources of funding for the Group. Overall, wholesale funding totalled £63.2 billion as at 31 December 2021.
Lloyds Bank credit ratings continue to reflect the resilience of the bank's business model and the strength of the balance sheet. Over the course of June and July, Moody’s, S&P and Fitch all returned the outlook on Lloyds Bank’s credit ratings to Stable, from Negative. This reflected better underlying economic expectations for the UK and the belief that Lloyds Bank is well positioned to benefit from the macroeconomic recovery. In July, Moody’s finalised and updated their methodology which resulted in a one notch upgrade to the Subordinated issuances of Lloyds Bank.2021: £19,364 million).
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Lloyds Bank Group funding position
At 31 DecAt 31 Dec
20212020
£bn£bn
Lloyds Bank Group Funding position
Loans and advances to customers430.8 425.6 
Loans and advances to banks4.5 4.3 
Debt securities at amortised cost4.6 5.1 
Reverse repurchase agreements – non-trading49.7 56.1 
Financial assets at fair value through other comprehensive income27.8 27.3 
Cash and balances at central banks54.3 49.9 
Other assets1
31.1 31.6 
Total Lloyds Bank Group assets602.8 599.9 
Less other liabilities1
(18.2)(21.4)
Funding requirements584.6 578.5 
Customer deposits449.4 425.2 
Wholesale funding2
63.2 79.6 
Repurchase agreements – non-trading0.1 14.5 
Term Funding Scheme with additional incentives for SMEs (TFSME)30.0 13.7 
Deposits from fellow Lloyds Banking Group undertakings1.1 4.4 
543.8 537.4 
Total equity40.8 41.1 
Funding sources584.6 578.5 
CAPITAL RESOURCES
An analysis of the Group’s capital position as at 31 December 2022 is presented in the following section. The capital position reflects the application of the transitional arrangements for IFRS 9.
Capital resources (audited)
The table below summarises the consolidated capital position of the Group. The Group’s Pillar 3 disclosures provide a comprehensive analysis of the own funds of the Group.
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Common equity tier 1
Shareholders’ equity per balance sheet34,709 36,410 
Adjustment to retained earnings for foreseeable dividends(1,900)– 
Cash flow hedging reserve5,168 451 
Other adjustments1
131 770 
38,108 37,631 
less: deductions from common equity tier 1
Goodwill and other intangible assets(4,783)(2,870)
Prudent valuation adjustment(132)(159)
Removal of defined benefit pension surplus(2,804)(3,200)
Deferred tax assets(4,463)(4,498)
Common equity tier 1 capital25,926 26,904 
Additional tier 1
Additional tier 1 instruments4,268 4,949 
Total tier 1 capital30,194 31,853 
Tier 2
Tier 2 instruments5,318 6,322 
Other adjustments303 (266)
Total tier 2 capital5,621 6,056 
Total capital resources2
35,815 37,909 
Risk-weighted assets (unaudited)174,902 161,576 
Common equity tier 1 capital ratio (unaudited)14.8%16.7%
Tier 1 capital ratio (unaudited)17.3%19.7%
Total capital ratio2 (unaudited)
20.5%23.5%
1Other assets and other liabilities primarily includeIncludes an adjustment applied to reserves to reflect the fair valueapplication of derivative assets and liabilities.the IFRS 9 transitional arrangements for capital.
2The Group's definitionFollowing the completion of wholesale funding aligns withthe transition to end-point eligibility rules on 1 January 2022, legacy tier 1 and tier 2 capital instruments subject to the original CRR transitional rules have now been fully removed from regulatory capital. Included in tier 2 capital is a single legacy tier 2 capital instrument of £5 million that used by other international market participants; including bank deposits, debt securities in issueremains eligible under the extended transitional rules of CRR II. Excluding this instrument, total capital resources at 31 December 2022 are £35,810 million and subordinated liabilities. Excludes margins.the total capital ratio is 20.5 per cent.
Reconciliation of Lloyds Bank Group funding to the balance sheet (audited)
Included
in funding
analysis
Cash collateral receivedFair value
and other
accounting methods
Balance
sheet
£bn£bn£bn£bn
At 31 December 2021
Deposits from banks1.9 1.4 0.1 3.4 
Debt securities in issue52.4  (3.7)48.7 
Subordinated liabilities8.9  (0.2)8.7 
Total wholesale funding63.2 1.4 
Customer deposits449.4   449.4 
Total512.6 1.4 
At 31 December 2020
Deposits from banks3.9 1.8 0.5 6.2 
Debt securities in issue66.4 — (7.1)59.3 
Subordinated liabilities9.3 — (0.1)9.2 
Total wholesale funding79.6 1.8 
Customer deposits425.2 — — 425.2 
Total504.8 1.8 


6643

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Analysis of 2021 total wholesale funding by residual maturity
Less
than one
month
One to
three
months
Three
to six
months
Six
to nine
months
Nine
months
to one
year
One to
two years
Two to
five years
More than
five years
Total at
31 Dec
2021
Total at
31 Dec
2020
£bn£bn£bn£bn£bn£bn£bn£bn£bn£bn
Deposits from banks1.8 0.1       1.9 3.9 
Debt securities in issue:
Certificates of deposit0.2 0.1       0.3 3.6 
Commercial paper1.7 1.8 0.1      3.6 5.6 
Medium-term notes0.1 1.2 0.9 1.5 1.7 5.7 12.2 6.1 29.4 31.2 
Covered bonds0.6 0.4 1.0 1.6 0.5 3.4 5.7 3.8 17.0 23.1 
Securitisation  0.2 0.6 0.2 0.5 0.1 0.5 2.1 2.9 
2.6 3.5 2.2 3.7 2.4 9.6 18.0 10.4 52.4 66.4 
Subordinated liabilities 1.6    0.2 1.9 5.2 8.9 9.3 
Total wholesale funding1
4.4 5.2 2.2 3.7 2.4 9.8 19.9 15.6 63.2 79.6 
Movements in capital resources
The key movements are set out in the table below.
Common
equity
tier 1
£m
Additional
tier 1
£m
Tier 2
£m
Total
capital
£m
At 31 December 202126,904 4,949 6,056 37,909 
Profit for the year4,794   4,794 
Foreseeable dividend accrual(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(227)  (227)
Pension deficit contributions(1,611)  (1,611)
Fair value through other comprehensive income reserve(31)  (31)
Prudent valuation adjustment27   27 
Deferred tax asset35   35 
Goodwill and other intangible assets(1,913)  (1,913)
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (681)(435)(1,116)
Distributions on other equity instruments(241)  (241)
Other movements89   89 
At 31 December 202225,926 4,268 5,621 35,815 
CET1 capital resources have reduced by £978 million over the year, primarily reflecting:
The reduction on 1 January 2022 for regulatory changes including the reinstatement of the full deduction treatment for intangible software assets in addition to phased and other reductions in IFRS 9 transitional relief
Pension deficit contributions (fixed and variable) paid into the Group's three main defined benefit pension schemes
The accrual for foreseeable ordinary dividends and distributions on other equity instruments
Partially offset by profits for the year
AT1 capital resources have reduced by £681 million and Tier 2 capital resources by £435 million over the year. The reductions primarily reflect the derecognition of legacy AT1 and Tier 2 capital instruments following the completion of the transition to end-point eligibility rules for regulatory capital on 1 January 2022, instrument repurchase and the impact of interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments. This was partially offset by the issuance of a new Tier 2 capital instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
Risk-weighted assets
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Foundation Internal Ratings Based (IRB) Approach37,907 39,548 
Retail IRB Approach81,066 65,435 
Other IRB Approach5,834 7,117 
IRB Approach124,807 112,100 
Standardised (STA) Approach1
19,795 19,861 
Credit risk144,602 131,961 
Securitisation1
5,899 5,373 
Counterparty credit risk773 1,257 
Credit valuation adjustment risk342 207 
Operational risk23,204 22,575 
Market risk82 203 
Risk-weighted assets174,902 161,576 
Of which threshold risk-weighted assets2
1,864 2,318 
1The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities and subordinated liabilities. Excludes balances relating to margins of £1.3 billion (31 December 2020: £1.8 billion).
Total wholesale funding by currency (audited)
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 202116.7 23.6 17.0 5.9 63.2 
At 31 December 202021.5 28.0 23.6 6.5 79.6 
Analysis of 2021 term issuance (audited)
SterlingUS DollarEuroOther
currencies
Total
£bn£bn£bn£bn£bn
Medium-term notes1.1 2.6 1.6  5.3 
Covered bonds     
Private placements1
     
Subordinated liabilities2
1.6 3.3   4.9 
Total issuance2.7 5.9 1.6  10.2 
1Private placements include structured bonds.Threshold risk-weighted assets are now included within the Standardised (STA) Approach. In addition securitisation risk-weighted assets are now shown separately. Comparatives have been presented on a consistent basis.
2Subordinated liabilitiesThreshold risk-weighted assets reflect the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.
Risk-weighted assets have increased by £13 billion during the year, primarily reflecting:
• The increase to around £178 billion of risk-weighted assets on 1 January 2022 from regulatory changes which include AT1s.the anticipated impact of the implementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this

• Partially offset by a subsequent reduction in risk-weighted assets during the year, largely as a result of optimisation activity and Retail model reductions from the strong underlying credit performance, partly offset by the growth in balance sheet lending and the impact of foreign exchange movements
6744

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Liquidity portfolioLeverage ratio
At 31 December 2021,The table below summarises the banking business had £114.7 billioncomponent parts of highly liquid unencumbered LCR eligible assets, based on a monthly rolling average over the previous 12 months post any liquidity haircuts (31 December 2020: £113.4 billion), of which £113.2 billion is LCR level 1 eligible (31 December 2020: £112.0 billion) and £1.5 billion is LCR level 2 eligible (31 December 2020: £1.4 billion). These assets are available to meet cash and collateral outflows and regulatory requirements.Group's leverage ratio.
LCR eligible assets
AverageAverage
20211
20201
£bn£bn
Level 1
Cash and central bank reserves50.3 46.5 
High quality government/MDB/agency bonds2
60.6 62.6 
High quality covered bonds2.3 2.9 
Total113.2 112.0 
Level 23
1.5 1.4 
Total LCR eligible assets114.7 113.4 
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Total tier 1 capital (fully loaded)30,194 31,172 
Exposure measure
Statutory balance sheet assets
Derivative financial instruments3,857 5,511 
Securities financing transactions39,261 49,708 
Loans and advances and other assets573,810 547,630 
Total assets616,928 602,849 
Qualifying central bank claims(71,747)(50,824)
Derivatives adjustments(2,960)185 
Securities financing transactions adjustments1,939 1,321 
Off-balance sheet items33,863 49,349 
Amounts already deducted from Tier 1 capital(11,724)(9,994)
Other regulatory adjustments1
(6,714)(8,236)
Total exposure measure559,585 584,650 
Average exposure measure2
572,388 
UK leverage ratio5.4%5.3%
Average UK leverage ratio2
5.4%
Leverage exposure measure (including central bank claims)631,332 635,474 
Leverage ratio (including central bank claims)4.8%4.9%
1Based on 12 months rolling averageIncludes deconsolidation adjustments that relate to 31 December. Eligible assets are calculated as an averagethe deconsolidation of month-end observations overcertain Group entities that fall outside the previous 12 months post any liquidity haircuts.scope of the Group's regulatory capital consolidation and adjustments to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS).
2Designated multilateral development bank (MDB).
3Includes Level 2AThe average UK leverage ratio is based on the average of the month end tier 1 capital position and Level 2B.
LCR eligible assets by currency
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 2021
Level 192.4 7.9 12.9  113.2 
Level 20.7 0.4  0.4 1.5 
Total1
93.1 8.3 12.9 0.4 114.7 
At 31 December 2020
Level 194.4 7.3 10.3 — 112.0 
Level 20.9 0.3 0.2 — 1.4 
Total1
95.3 7.6 10.5 — 113.4 
1Based on 12 months rolling average exposure measure over the quarter (1 October 2022 to 31 December. Eligible assets are calculated as anDecember 2022). The average of month-end observations5.4 per cent compares to 5.2 per cent at the start and 5.4 per cent at the end of the quarter.
Analysis of leverage movements
The Group’s UK leverage ratio increased to 5.4 per cent (31 December 2021: 5.3 per cent), reflecting the £25.1 billion reduction in the leverage exposure measure, partially offset by the reduction in the total tier 1 capital position. The reduction in the exposure measure largely reflected reductions in securities financing transaction volumes and the measure for off-balance sheet items following optimisation activity which has resulted in a reduction in the credit conversion factor applied to residential mortgage offers.
The average UK leverage ratio was 5.4 per cent over the previous 12 months post any liquidity haircuts.fourth quarter, reflecting an increase in the ratio across the quarter as the exposure measure reduced, largely driven by decreasing SFT volumes.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2022
At 31 Dec
2021
Common equity tier 1 (£m)25,51526,253
Transitional tier 1 (£m)29,78331,202
Transitional total capital (£m)35,85538,039
Total risk-weighted assets (£m)174,977161,805
Common equity tier 1 ratio (%)14.6%16.2%
Transitional tier 1 ratio (%)17.0%19.3%
Transitional total capital ratio (%)20.5%23.5%
UK leverage ratio exposure measure (£m)559,175584,000
UK leverage ratio (%)5.3%5.2%
The banking business alsoGroup applies the full extent of the IFRS 9 transitional arrangements for capital as set out under CRR Article 473a (as amended via the CRR 'Quick Fix' revisions published in June 2020). Specifically, the Group has opted to apply both paragraphs 2 and 4 of CRR Article 473a (static and dynamic relief) and in addition to apply a significant amount100 per cent risk weight to the consequential Standardised credit risk exposure add-back as permitted under paragraph 7a of non-LCR eligible liquid assets which are eligible for use in a range of central bank or similar facilities. Future use of such facilities will be based on prudent liquidity management and economic considerations, having regard for external market conditions.the revisions.
Stress testing results
Internal liquidity stress testing resultsAs at 31 December 2021 (calculated as an average of month end observations over the previous 12 months) showed that the banking business had liquidity resources representing 131 per cent of modelled outflows over a three month period from all wholesale funding sources, retail and corporate deposits, intraday requirements and rating dependent contracts2022, static relief under the Group’s most severe liquidity stress scenario.transitional arrangements amounted to £133 million (31 December 2021: £264 million) and dynamic relief amounted to £278 million (31 December 2021: £387 million) through CET1 capital.
This scenario includesOn 1 January 2023 IFRS 9 static relief came to an end and the transitional factor applied to IFRS 9 dynamic relief reduced by a two notch downgrade of the Group’s current long-term debt rating and accompanying one notch short-term downgrade implemented instantaneously by all major rating agencies.further 25 per cent.
6845

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITALCHANGE/EXECUTION RISK
DEFINITION
CapitalChange/execution risk is defined as the risk that, in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group’s risk appetite.
EXPOSURES
Change/execution risks arise when the Group undertakes activities which require products, processes, people, systems or controls to change. These changes can be as a result of external drivers (for example, a new piece of regulation that requires the Group to put in place a new process or reporting) and/or internal drivers including business process changes, technology upgrades and strategic business or technology transformation.
MEASUREMENT
The Group currently measures change/execution risk against defined risk appetite metrics which are a combination of leading, quality and delivery indicators across the investment portfolio. These indicators are reported through internal governance structures and monthly execution risk metrics; which forms part of the Board risk appetite metrics, and are under ongoing evolution and enhancement to ensure ongoing support of the Group’s change and transformation agenda.
MITIGATION
The Group takes a range of mitigating actions with respect to change/execution risk. These include the following:
The Board establishes a Group-wide risk appetite and metric for change/execution risk
Ensuring compliance with the change policy and associated policies and procedures, which set out the principles and key controls that apply across the business and are aligned to the Group risk appetite
Businesses assess the potential impacts of undertaking any change activity on their ability to execute effectively, on customers and colleagues and on the potential consequences for existing business risk profiles
The implementation of effective governance and control frameworks to ensure adequate controls are in place to manage change activity and act to mitigate the change/execution risks identified. These controls are monitored in line with the change policy and enterprise risk management framework
Events and incidents related to change activities are escalated and managed appropriately in line with risk framework guidance
Ensuring there are sufficient, appropriately skilled resources to support the safe delivery of the Group’s current and future change portfolio
MONITORING
Change/execution risks are monitored and reported through to the Board and Group Governance Committees in accordance with the Group’s enterprise risk management framework. Risk exposures are assessed monthly through established governance in Lloyds Banking Group's functional and divisional risk committees with escalation to Executive Committees where required. Material change/execution related risk events or incidents are escalated in accordance with the Group operational risk policy and change policy. In addition there is oversight, challenge and reporting at Risk division level to support overall management of risks and ongoing effectiveness of controls.
46

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage, either from the impacts of climate change and the transition to net zero, or as a result of the Group’s responses to tackling climate change.
EXPOSURES
Climate risk can arise from:
Physical risks – changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks – changes associated with the move towards net zero, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change.
This has informed an analysis of the main climate risks facing the Group, including how these may impact across the different principal risks within the Group’s enterprise risk management framework.
MEASUREMENT
The Group considers how climate risks are incorporated into the measurement of expected credit losses. An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS). This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
The Group continues to enhance its internal climate risk assessment methodologies and tools to assess the physical and transition risks which could impact clients and customers. One example is the qualitative ESG risk assessment tool for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.
The Group also continues to evolve its climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to its strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data. The Group has established a centre of excellence to bring together the expertise and resources to further develop scenario analysis capabilities, building on the experience gained in Lloyds Banking Group's participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise and other internal assessments.
Climate considerations also form part of the Group’s planning and forecasting activities, with a forecast of the Group’s financed emissions included within the Group’s four-year financial plan, alongside a qualitative assessment of the climate risks and opportunities for certain material sectors.
MITIGATION
The Lloyds Banking Group’s climate risk policy provides an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
Lloyds Banking Group’s risk appetite for managing climate risk from its lending activities is outlined in its fourteen external sector statements, which form one of the ways for managing and controlling climate risk. These sector statements outline what types of activities the Group will and will not support. The Group’s external sector statements are publicly available on the Group Responsible Business Download Centre.
The Group continues to embed climate risk, as well as wider ESG considerations, into its credit risk framework, policies and processes. As climate risk is embedded into the credit risk management framework, the Group is continuing to assess how climate risk is reflected in its credit risk policies and sector appetites over the short, medium and long term. The Group currently looks to ensure that climate and broader ESG risks are considered for all commercial customers that bank with the Group, with specific commentary in new and renewal applications where total aggregated hard limits exceed £500,000 (excluding automated decisioning processes for smaller counterparties). Lloyds Banking Group’s retail credit risk policies require due regard to be paid to energy efficiency, Energy Performance Certificate (EPC) controls, and physical risks, such as flood assessments, in the mortgages business, and transition risks, pace and growth of electric vehicles, within the motor portfolio.
MONITORING
Climate risk is considered each month through the Group’s risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This ensures Board oversight of the Group’s overall climate risk profile, plans to develop capabilities supporting climate risk management and development of climate-related risk appetite.
The integration of climate risk into credit decisioning (for example, EPC and flood risk data in Homes) has supported the development of metrics which highlight the levels of physical and transition risk in key portfolios, and allows the Group to differentiate its lending strategy. The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
47

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CONDUCT RISK
DEFINITION
Conduct risk is defined as the risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.
Customer harm or detriment is defined as consumer loss, distress or inconvenience to customers due to breaches of regulatory or internal requirements or our wider duty to act fairly and reasonably.
EXPOSURES
The Group faces significant conduct risks, which affect all aspects of the Group’s operations and all types of customers. The introduction of Consumer Duty has increased regulatory expectations in relation to customer outcomes, including how the Group demonstrates and measures them.
Conduct risks can impact directly or indirectly on the Group’s customers and could materialise from a number of areas across the Group, including:
Business and strategic planning that does not sufficiently consider customer needs
Ineffective development, management and monitoring of products, their distribution (including the sales process, fair value assessment and responsible lending criteria) and post-sales service (including the management of customers in financial difficulties)
Unclear, unfair, misleading or untimely customer communications
A culture that is not sufficiently customer-centric
Poor governance of colleagues’ incentives and rewards and approval of schemes which lead to behaviours that drive unfair customer outcomes
Ineffective identification, management and oversight of legacy conduct issues
Ineffective management and resolution of customers’ complaints or claims
Outsourcing of customer service and product delivery to third parties that do not have the same level of control, oversight and culture as the Group
The Group is also exposed to the risk of engaging in activities or failing to manage conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest.
There continues to be a significant focus on market misconduct, and action has been taken to move to risk-free rates following the ending of the majority of London Inter-bank Offered Rate (LIBOR) measures on 1st January 2022.
There is a high level of scrutiny from regulatory bodies, the media, politicians, and consumer groups regarding financial institutions’ treatment of customers, especially those with characteristics of vulnerability. The Group continues to apply significant focus to its treatment of all customers, in particular those in financial difficulties and those with characteristics of vulnerability, to ensure good outcomes.
The Group continuously adapts to market developments that could pose heightened conduct risk, and actively monitors for early signs of financial difficulties driven by pressures from a rising cost of living, rising interest rates and continuing impacts from COVID-19.
Other key areas of focus include transparency and fairness of pricing communications; ensuring victims of Authorised Push Payment Fraud receive good outcomes; and increased expectations regarding customer outcomes due to the introduction of the FCA’s Consumer Duty Regulation.
MEASUREMENT
To articulate its conduct risk appetite, the Group has sought more granularity through the use of suitable Conduct Risk Appetite Metrics (CRAMs) and tolerances that indicate where it may be operating outside its conduct risk appetite.
CRAMs have been designed for services and products offered by the Group and are measured by a consistent set of common metrics. These contain a range of product design, sales and process metrics (including outcome testing outputs) to provide a more holistic view of conduct risks; some products also have a suite of additional bespoke metrics.
Each of the tolerances for the metrics are agreed for the individual product or service and are regularly tracked. At a consolidated level these metrics are part of the Board risk appetite. The Group has, and continues to, evolve its approach to conduct risk measurements, to include emerging conduct themes.
MITIGATION
The Group takes a range of mitigating actions with respect to conduct risk and remains focused on delivering a leading customer experience.
The Group’s ongoing commitment to good customer outcomes sets the tone from the top and supports the development our values-led culture with customers at the heart, strengthening links between actions to support conduct, culture and customer and enabling more effective control management. Actions to encourage good conduct include:
Conduct risk appetite established at Group and divisional level, with metrics included in the Group risk appetite to ensure ongoing focus
Simplified and enhanced conduct policies and procedures in place to ensure appropriate controls and processes that deliver good customer outcomes, and support market integrity and competition requirements
Customer needs considered through divisional customer plans, with integral conduct lens
Cultural transformation: achieving a values-led culture through a consistent focus on behaviours to ensure the Group is transforming its culture for success in a digital world. This is supported by strong direction and tone from senior executives and the Board
Development and continued oversight of the implementation of the vulnerability strategy continues through the Lloyds Banking Group Customer Inclusion Forum to monitor vulnerable outcomes, provide strategic direction and ensure consistency across the Group
Robust product governance framework to ensure products continue to offer customers fair value, and consistently meet their needs throughout their product lifecycle
48

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Effective complaints management through responding to, and learning from, root causes of complaint volumes and Financial Ombudsman Service (FOS) change rates
Review and oversight of thematic conduct agenda items at senior committees, ensuring holistic consideration of key Lloyds Banking Group-wide conduct risks
Robust recruitment and training, with a continued focus on how the Group manages colleagues’ performance with clear customer accountabilities
Ongoing engagement with third parties involved in serving the Group’s customers to ensure consistent delivery
Monitoring and testing of customer outcomes to ensure the Group delivers good outcomes for customers throughout the product and service lifecycle, and make continuous improvements to products, services and processes
Continued focus on market conduct; member of the Fixed Income, Currencies and Commodities Markets Standard Board; and committed to conducting its market activities consistent with the principles of the UK Money Markets code, the Global Precious Metals Code and the FX Global Code
Adoption of robust change delivery methodology to enable prioritisation and delivery of initiatives to address conduct challenges
Continued focus on proactive identification and mitigation of conduct risk in the Lloyds Banking Group’s strategy
Active engagement with regulatory bodies and other stakeholders to develop understanding of concerns related to customer treatment, effective competition and market integrity, to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
Creation of tools and additional support for customers impacted by the rising cost of living, including cost of living hub and interest-free overdraft buffer
A programme of work is underway to deliver the enhanced expectations of Consumer Duty
MONITORING
Conduct risk is governed through divisional risk committees and significant issues are escalated to the Lloyds Banking Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework, as well as through the monthly Risk Reporting. The risk exposures are reported, discussed and challenged at divisional risk committees. Remedial action is recommended, if required. All material conduct risk events are escalated in accordance with the Lloyds Banking Group Operational Risk Policy.
A number of activities support the close monitoring of conduct risk including:
The use of CRAMs across the Group, with a clear escalation route to Board
Oversight and assurance activities across the three lines of defence
Horizon scanning
49

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off-balance sheet).
EXPOSURES
The principal sources of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-97.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-97.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-19 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-62 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer – for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to risk committees and forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group’s credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that climate change is likely to result in changes in the risk profile and outlook for the Group’s customers, the sectors the Group operates in and collateral/asset valuations.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation and calibration of credit risk appetite, where appropriate.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 74.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies, appetite statements and mandates are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-98 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
50

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 37.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
COLLATERAL
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities
Vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-97 for further information on collateral.

51

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ADDITIONAL MITIGATION FOR RETAIL CUSTOMERS
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance with the governance framework set by the Group Model Governance Committee.
ADDITIONAL MITIGATION FOR COMMERCIAL CUSTOMERS
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to small to medium-sized enterprises (SME) customers where certain relationship managers have limited delegated credit approval authority, credit risk in commercial customer portfolios is subject to approval by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be approved by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
MASTER NETTING AGREEMENTS
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Group’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit approver. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
OTHER CREDIT RISK TRANSFERS
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to senior officers, the divisional credit risk forums, Group Risk Committee and the Board Risk Committee.
MODELS
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework – see model risk on page 74.

52

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTENSIVE CARE OF CUSTOMERS IN FINANCIAL DIFFICULTY
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
FORBEARANCE
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-17.
CUSTOMERS RECEIVING SUPPORT FROM UK GOVERNMENT SPONSORED PROGRAMMES
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2022
OVERVIEW
The Group’s portfolios are well-positioned and the Group retains a prudent approach to credit risk appetite and risk management, with strong credit origination criteria and robust LTVs in the secured portfolios.
Observed credit performance remains strong, despite the continued economic uncertainty with very modest evidence of deterioration and sustained low levels of new to arrears. Looking forward, there are risks from a higher inflation and interest rate environment as modelled in the Group’s expected credit loss (ECL) allowance via the multiple economic scenarios (MES). The Group continues to monitor the economic environment carefully through a suite of early warning indicators and governance arrangements that ensure risk mitigating action plans are in place to support customers and protect the Group’s positions.
The impairment charge in 2022 was £1,452 million, compared to a release of £1,318 million in 2021. This reflects a more normalised, but still low, pre-updated MES charge and a charge from economic outlook revisions. The latter includes a £400 million release from the Group's central adjustment which addressed downside risk outside of the base case conditioning assumptions in relation to COVID-19.
This reporting period also coincided with the implementation of CRD IV regulatory requirements, which resulted in updates to credit risk measurement and modelling to maintain alignment between IFRS 9 and regulatory definitions of default. Most notably for UK mortgages, default was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days. In addition, other indicators of mortgage default are added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance.
The Group’s ECL allowance on loans and advances to customers increased in the period to £4,779 million (31 December 2021: £3,998 million), largely due to the impact of the updated MES. Changes related to CRD IV default definitions have resulted in material movements between stages, although these have not materially impacted total ECL as management judgements were previously held in lieu of anticipated changes.
Predominantly as a result of the CRD IV definition changes and updated MES, Stage 2 loans and advances to customers increased from £34,884 million to £60,103 million and as a percentage of total lending increased by 5.7 percentage points to 13.7 per cent (31 December 2021: 8.0 per cent). Of the total Group Stage 2 loans and advances, 94.1 per cent are up to date (31 December 2021: 89.0 per cent) with sustained low levels of new to arrears. Stage 2 coverage reduced to 3.3 per cent (31 December 2021: 3.4 per cent).
Similarly, Stage 3 loans and advances increased in the period to £7,611 million (31 December 2021: £6,406 million), and as a percentage of total lending increased to 1.7 per cent (31 December 2021: 1.5 per cent). Stage 3 coverage decreased by 1.9 percentage points to 25.5 per cent (31 December 2021: 27.4 per cent) largely driven by comparatively better quality assets moving into Stage 3 through these CRD IV changes. In the period since the CRD IV changes, Stage 3 loans and advances have been stable.
PRUDENT RISK APPETITE AND RISK MANAGEMENT
The Group continues to take a prudent and proactive approach to credit risk management and credit risk appetite, whilst working closely with customers to help them through cost of living pressures and any deterioration in broader economic conditions
Sector, asset and product concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product risk appetite parameters help manage exposure to certain higher risk and cyclical sectors, segments and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers to ensure that they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due


53

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment charge (credit) by division
Loans and advances to customers
£m
Loans and advances to banks
£m
Debt
securities
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Undrawn balances
£m
2022
£m
20211
£m
UK mortgages295     295 (273)
Credit cards556    15 571 (52)
Loans and overdrafts452    47 499 39 
UK Motor Finance(2)    (2)(151)
Other10     10 (10)
Retail1,311    62 1,373 (447)
Small and Medium Businesses190    (2)188 (340)
Corporate and Institutional Banking217 9 6  51 283 (529)
Commercial Banking407 9 6  49 471 (869)
Other(398)  6  (392)(2)
Total impairment charge (credit)1,320 9 6 6 111 1,452 (1,318)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.


54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
GROUP LOANS AND ADVANCES TO CUSTOMERS
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Customer related balances
Drawn4,475 3,804 
Undrawn304 194 
4,779 3,998 
Loans and advances to banks9 – 
Debt securities8 
Total expected credit loss allowance4,796 4,000 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 20211
£m
Write-offs
and other2
£m
Income
statement
charge (credit)
£m
Net ECL increase
(decrease)
£m
Closing ECL at 31 Dec 2022
£m
UK mortgages837 77 295 372 1,209 
Credit cards521 (329)571 242 763 
Loans and overdrafts445 (266)499 233 678 
UK Motor Finance298 (44)(2)(46)252 
Other82 (6)10 4 86 
Retail2,183 (568)1,373 805 2,988 
Small and Medium Businesses459 (98)188 90 549 
Corporate and Institutional Banking957 18 283 301 1,258 
Commercial Banking1,416 (80)471 391 1,807 
Other401 (8)(392)(400)1 
Total3
4,000 (656)1,452 796 4,796 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
2Contains adjustments in respect of purchased or originated credit-impaired financial assets.
3Total ECL includes £17 million relating to other non customer-related assets (31 December 2021: £2 million).


55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and expected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2022
Loans and advances to customers
UK mortgages257,517 41,783 3,416 9,622 312,338 13.4 1.1 
Credit cards11,416 3,287 289  14,992 21.9 1.9 
Loans and overdrafts8,357 1,713 247  10,317 16.6 2.4 
UK Motor Finance12,174 2,245 154  14,573 15.4 1.1 
Other13,990 643 157  14,790 4.3 1.1 
Retail303,454 49,671 4,263 9,622 367,010 13.5 1.2 
Small and Medium Businesses30,781 5,654 1,760  38,195 14.8 4.6 
Corporate and Institutional Banking31,729 4,778 1,588  38,095 12.5 4.2 
Commercial Banking62,510 10,432 3,348  76,290 13.7 4.4 
Other1
(3,198)   (3,198)
Total gross lending362,766 60,103 7,611 9,622 440,102 13.7 1.7 
ECL allowance on drawn balances(678)(1,792)(1,752)(253)(4,475)
Net balance sheet carrying value362,088 58,311 5,859 9,369 435,627 
Customer related ECL allowance (drawn and undrawn)
UK mortgages92 553 311 253 1,209 
Credit cards173 477 113  763 
Loans and overdrafts185 367 126  678 
UK Motor Finance2
95 76 81  252 
Other16 18 52  86 
Retail561 1,491 683 253 2,988 
Small and Medium Businesses129 271 149  549 
Corporate and Institutional Banking110 208 924  1,242 
Commercial Banking239 479 1,073  1,791 
Other     
Total800 1,970 1,756 253 4,779 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers
UK mortgages 1.3 9.1 2.6 0.4 
Credit cards1.5 14.5 39.1  5.1 
Loans and overdrafts2.2 21.4 51.0  6.6 
UK Motor Finance0.8 3.4 52.6  1.7 
Other0.1 2.8 33.1  0.6 
Retail0.2 3.0 16.0 2.6 0.8 
Small and Medium Businesses0.4 4.8 8.5  1.4 
Corporate and Institutional Banking0.3 4.4 58.2  3.3 
Commercial Banking0.4 4.6 32.0  2.3 
Other   
Total0.2 3.3 23.1 2.6 1.1 
1Contains centralised fair value hedge accounting adjustments.
2UK Motor Finance for Stages 1 and 2 include £92 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.


56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2021
Loans and advances to customers
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards1
11,918 2,077 292 – 14,287 14.5 2.0 
Loans and overdrafts8,181 1,105 271 – 9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201 – 14,276 12.8 1.4 
Other1
11,198 593 169 – 11,960 5.0 1.4 
Retail317,173 27,401 2,873 10,977 358,424 7.6 0.8 
Small and Medium Businesses1
36,134 4,992 1,747 – 42,873 11.6 4.1 
Corporate and Institutional Banking1
29,526 2,491 1,786 – 33,803 7.4 5.3 
Commercial Banking65,660 7,483 3,533 – 76,676 9.8 4.6 
Other1,2
(467)– – – (467)
Total gross lending382,366 34,884 6,406 10,977 434,633 8.0 1.5 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value381,457 33,772 4,833 10,767 430,829 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards1
144 249 128 – 521 
Loans and overdrafts136 170 139 – 445 
UK Motor Finance3
108 74 116 – 298 
Other1
15 15 52 – 82 
Retail452 902 619 210 2,183 
Small and Medium Businesses1
104 176 179 – 459 
Corporate and Institutional Banking1
56 120 780 – 956 
Commercial Banking160 296 959 – 1,415 
Other1
400 – – – 400 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers3
UK mortgages– 1.8 9.5 1.9 0.3 
Credit cards1
1.2 12.0 43.8 – 3.6 
Loans and overdrafts1.7 15.4 51.3 – 4.7 
UK Motor Finance0.9 4.0 57.7 – 2.1 
Other1
0.1 2.5 30.8 – 0.7 
Retail0.1 3.3 21.5 1.9 0.6 
Small and Medium Businesses1
0.3 3.5 10.2 – 1.1 
Corporate and Institutional Banking1
0.2 4.8 43.7 – 2.8 
Commercial Banking0.2 4.0 27.1 – 1.8 
Other1
– – – 
Total0.3 3.4 24.6 1.9 0.9 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail
2Contains centralised fair value hedge accounting adjustments.
3UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.



57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past due
PD movements
Other1
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
At 31 December 2022
UK mortgages29,718 263 0.9 9,613 160 1.7 1,633 67 4.1 819 63 7.7 
Credit cards3,023 386 12.8 136 46 33.8 98 30 30.6 30 15 50.0 
Loans and overdrafts1,311 249 19.0 234 53 22.6 125 45 36.0 43 20 46.5 
UK Motor Finance1,047 28 2.7 1,045 23 2.2 122 18 14.8 31 7 22.6 
Other160 5 3.1 384 7 1.8 54 4 7.4 45 2 4.4 
Retail35,259 931 2.6 11,412 289 2.5 2,032 164 8.1 968 107 11.1 
Small and Medium Businesses4,081 223 5.5 1,060 27 2.5 339 13 3.8 174 8 4.6 
Corporate and Institutional Banking4,706 207 4.4 24 1 4.2 5   43   
Commercial Banking8,787 430 4.9 1,084 28 2.6 344 13 3.8 217 8 3.7 
Total44,046 1,361 3.1 12,496 317 2.5 2,376 177 7.4 1,185 115 9.7 
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 
Credit cards4
1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 26.5 
Other4
194 2.1 306 2.3 44 4.5 49 4.1 
Retail17,880 414 2.3 6,186 273 4.4 1,800 109 6.1 1,535 106 6.9 
Small and Medium Businesses4
3,570 153 4.3 936 14 1.5 297 2.0 189 1.6 
Corporate and Institutional Banking4
2,447 118 4.8 15 13.3 – – 25 – – 
Commercial Banking6,017 271 4.5 951 16 1.7 301 2.0 214 1.4 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. As of 31 December 2022, interest-only mortgage customers at risk of not meeting their final term payment are now directly classified as Stage 2 up to date “Other”, driving movement of gross lending from the category of Stage 2 up to date “PD movement” into “Other”.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3    Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
4    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.

58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL
The Retail portfolio has remained resilient and well-positioned despite pressure on consumer disposable incomes from rising interest rates, inflation and a higher cost of living. Risk management has been enhanced since the last financial crisis, with strong affordability and indebtedness controls for new lending and a prudent risk appetite approach
Despite external pressures, only very modest signs of deterioration are evident across the portfolios, arrears rates remain low and generally below pre-pandemic levels. New lending credit quality remains strong and performance is broadly stable
The Group is closely monitoring the impacts of the rising cost of living on consumers to ensure we remain close to any signs of deterioration. Lending controls are under continuous review and we have taken proactive risk actions calibrated to the latest Group macroeconomic outlook. Precautionary expected credit loss (ECL) judgements have also been raised to cover potential future deterioration from cost of living risks
The Retail impairment charge in 2022 was £1,373 million, compared to a release of £447 million for 2021 with updated macroeconomic assumptions within the ECL model driving a charge for 2022 compared to a release last year
Existing IFRS 9 staging rules and triggers have been maintained across Retail from the 2021 year end with the exception of mortgages. The change maintains alignment between IFRS 9 Stage 3 and new regulatory definitions of default. Default continues to be considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to significantly affect their ability to repay the amount due. For mortgages, this was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days, as well as including end-of-term payments on past due interest-only accounts and all non-performing loans. Overall ECL is not materially impacted as management judgements were previously held in lieu of these known changes. However, material movements between stages were observed, with an additional £2.8 billion of assets in Stage 3 and £6.1 billion in Stage 2 at the point of implementation, both as a result of the broader definition of default
As a result of updated macroeconomic assumptions within the ECL model, Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) increased to 0.8 per cent (31 December 2021: 0.6 per cent). As at 31 December 2022 the majority of ECL increases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances now comprises 13.5 per cent of the Retail portfolio (31 December 2021: 7.6 per cent), of which 94.0 per cent are up to date, performing loans (31 December 2021: 87.8 per cent)
The CRD IV changes have increased the proportion of UK mortgage accounts reaching the broader definition of default and has resulted in a slight decrease in Stage 2 ECL coverage to 3.0 per cent (31 December 2021: 3.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 3 loans and advances have increased to 1.2 per cent of total loans and advances (31 December 2021: 0.8 per cent) while Stage 3 ECL coverage decreased to 16.5 per cent (31 December 2021: 22.6 per cent) due to a higher proportion of mortgages triggering 90 days past due, with lower coverage on average. Underlying credit deterioration remains relatively limited outside of definition of default changes
UK MORTGAGES
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
Arrears rates remain broadly stable with slight increases observed on variable rate products following UK Bank Rate rises exacerbated by attrition from customers refinancing to fixed rates
Total loans and advances increased to £312.3 billion (31 December 2021: £308.3 billion), with a small reduction in average LTV. The proportion of balances with a LTV greater than 90 per cent increased. The average LTV of new business decreased
Updated macroeconomic assumptions within the ECL model, including a forecast reduction in house prices, resulted in a net impairment charge of £295 million for 2022 compared to a credit of £273 million for 2021. Total ECL coverage increased to 0.4 per cent (31 December 2021: 0.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 2 loans and advances increased to 13.4 per cent of the portfolio (31 December 2021: 7.1 per cent), while Stage 2 ECL coverage has decreased to 1.3 per cent (31 December 2021: 1.8 per cent) due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default
Stage 3 loans and advances have increased to 1.1 per cent of the portfolio (31 December 2021: 0.6 per cent) and due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default, Stage 3 ECL coverage decreased to 9.1 per cent (31 December 2021: 9.5 per cent)
CREDIT CARDS
Credit cards balances increased to £15.0 billion (31 December 2021 £14.3 billion) due to recovery in customer spend
The credit card portfolio is a prime book with low levels of arrears and strong repayment rates despite recent affordability pressures
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £571 million for 2022, compared to a credit of £52 million in 2021. Total ECL coverage increased to 5.1 per cent (31 December 2021: 3.7 per cent)
This is reflected in Stage 2 loans and advances which increased to 21.9 per cent of the portfolio (31 December 2021: 14.5 per cent) and Stage 2 ECL coverage which has increased to 14.5 per cent (31 December 2021: 12.0 per cent)
Stage 3 loans and advances remained broadly stable at 1.9 per cent of the portfolio (31 December 2021: 2.0 per cent), while Stage 3 ECL coverage has reduced to 50.9 per cent (31 December 2021: 56.9 per cent)

59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOANS AND OVERDRAFTS
Loans and advances for personal current account and the personal loans portfolios increased to £10.3 billion (31 December 2021: £9.6 billion) with continued recovery in customer spend and demand for credit
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £499 million for the full year 2022 compared to a charge of £39 million for 2021
Stage 2 ECL coverage increased to 21.4 per cent (31 December 2021: 15.4 per cent) and overall ECL coverage to 6.6 per cent (31 December 2021: 4.7 per cent)
Stage 3 ECL coverage reduced slightly to 64.6 per cent (31 December 2021: 67.5 per cent)
UK MOTOR FINANCE
The UK Motor Finance portfolio increased from £14.3 billion for 2021 to £14.6 billion for 2022, with ongoing new car supply constraints being offset by continued strong demand for used vehicles
There was a net impairment credit of £2 million for 2022 reflecting continued low levels of losses given resilient used car prices. This compares to a credit of £151 million for 2021, which benefitted from ECL releases as used car prices materially outperformed expectations set earlier in the pandemic. However, used car prices have begun to fall from recent high levels with this trend expected to continue. ECL coverage decreased to 1.7 per cent (31 December 2021: 2.1 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Continued resilience in used car prices and disposal experience, partially driven by global supply issues, offset by underperformance in some segments, has resulted in broadly flat RV and VT ECL of £92 million as at 31 December 2022 (31 December 2021: £95 million)
Stable credit performance and continued resilience in used car prices has resulted in Stage 2 ECL coverage reducing slightly to 3.4 per cent (31 December 2021:4.0 per cent) and Stage 3 ECL reducing to 52.6 per cent (31 December 2021: 57.7 per cent)
OTHER
Other loans and advances increased slightly to £14.8 billion (31 December 2021: £12.0 billion). Stage 3 loans and advances remain stable at 1.1 per cent (31 December 2021: 1.4 per cent) and Stage 3 coverage at 33.1 per cent (31 December 2021: 30.8 per cent)
There was a net impairment charge of £10 million for 2022 compared to a credit of £10 million for 2021
Retail UK mortgages loans and advances to customers1
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Mainstream253,283 248,013 
Buy-to-let51,529 51,111 
Specialist7,526 9,220 
Total312,338 308,344 
1Balances include the impact of HBOS-related acquisition adjustments.

60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTEREST-ONLY MORTGAGES
The Group provides interest-only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2022, owner occupier interest-only balances as a proportion of total owner occupier balances had reduced to 16.4 per cent (31 December 2021:18.7 per cent). The average indexed loan to value remained low at 35.5 per cent (31 December 2021:36.8 per cent).
For existing interest-only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest-only mortgages
At 31 Dec
2022
At 31 Dec
2021
Interest-only balances (£m)42,697 48,128 
Stage 1 (%)58.570.7 
Stage 2 (%)25.317.1 
Stage 3 (%)3.72.8 
Purchased or originated credit-impaired (%)12.59.4 
Average loan to value (%)35.536.8 
Maturity profile (£m)
Due1,931 1,803 
Within 1 year1,453 1,834 
2 to 5 years8,832 8,889 
6 to 10 years16,726 17,882 
Greater than 10 years13,755 17,720 
Past term interest-only balances (£m)1
1,906 1,790 
Stage 1 (%)0.20.7 
Stage 2 (%)11.933.0 
Stage 3 (%)45.629.6 
Purchased or originated credit-impaired (%)42.336.7 
Average loan to value (%)33.233.0 
Negative equity (%)2.01.8 
1Balances where all interest-only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.

61

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL FORBEARANCE
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has reduced by £1.1 billion to £4.3 billion. This is driven by a reduction in customers with a historical capitalisation treatment (where arrears were reset and added to the loan balance) and, following the implementation of new regulatory requirements, the removal of past term interest-only mortgages as a forbearance event where a forbearance treatment has not been granted.
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; and refinance personal loans.
As a percentage of loans and advances, forbearance loans decreased to 1.2 per cent at 31 December 2022 (31 December 2021: 1.5 per cent).
Retail forborne loans and advances (audited)
Total
£m
Of which
Stage 2
£m
Of which
Stage 3
£m
Of which POCI
£m
At 31 December 2022
UK mortgages3,655 684 951 1,995 
Credit cards260 90 125  
Loans and overdrafts308 125 117  
UK Motor Finance77 32 42  
Total4,300 931 1,235 1,995 
At 31 December 2021
UK mortgages4,725 1,216 901 2,600 
Credit cards288 90 141 – 
Loans and overdrafts312 99 131 – 
UK Motor Finance102 38 62 – 
Total5,427 1,443 1,235 2,600 
COMMERCIAL BANKING
PORTFOLIO OVERVIEW
The Commercial portfolio credit quality remains resilient overall, with a focused approach to credit underwriting and monitoring standards and proactively managing exposures to higher risk and vulnerable sectors. While some of the Group’s metrics indicate very modest deterioration, especially in consumer-led sectors, these are not considered to be material
The Group has reduced overall exposure to cyclical sectors since 2019 and continues to closely monitor credit quality, sector and single name concentrations. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected and clients are supported in the right way
The Group continues to carefully monitor the level of arrears on lending under the UK Government support schemes, including the Bounce Back Loan Scheme and the Coronavirus Business Interruption Loan Scheme, where UK Government guarantees are in place at 100 per cent and 80 per cent respectively. The Group will continue to review customer trends and take early risk mitigating actions as appropriate, including actions to review and manage refinancing risk
The Group continues to provide early support to its more vulnerable customers through focused risk management via its Watchlist and Business Support framework. The Group will continue to balance prudent risk appetite with ensuring support for financially viable clients on their road to recovery
IMPAIRMENTS
There was a net impairment charge of £471 million in 2022, compared to a net impairment credit of 869 million in 2021. This was driven by a charge from economic outlook revisions. The remaining pre-updated MES charge was largely driven by a further material charge in the fourth quarter on a pre-existing single case
ECL allowances increased by £376 million to £1,791 million at 31 December 2022 (31 December 2021: £1,415 million). The ECL provision at 31 December 2022 includes the capture of the impact of inflationary pressures and supply chain constraints and assumes additional losses will emerge as a result of these and other emerging risks, through the multiple economic scenarios
As a result of the deterioration in the Group’s forward-looking modelled economic assumptions, Stage 2 loans and advances increased by £2,949 million to £10,432 million (31 December 2021: £7,483 million), with 94.6 per cent of Stage 2 balances up to date. Stage 2 as a proportion of total loans and advances to customers increased to 13.7 per cent (31 December 2021: 9.8 per cent). Stage 2 ECL coverage was higher at 4.6 per cent (31 December 2021: 4.0 per cent) with the increase in coverage a direct result of the change in the multiple economic scenarios
Stage 3 loans and advances reduced to £3,348 million (31 December 2021: £3,533 million) and as a proportion of total loans and advances to customers, reduced to 4.4 per cent (31 December 2021: 4.6 per cent), largely as a result of net repayments and write-offs in the Corporate and Institutional Banking portfolio. Stage 3 ECL coverage increased to 39.2 per cent (31 December 2021: 31.8 per cent) predominantly driven by a further material charge on a pre-existing single case

62

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
COMMERCIAL BANKING UK DIRECT REAL ESTATE
Commercial Banking UK Direct Real Estate gross lending stood at £10.7 billion at 31 December 2022 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations)
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.3 billion to social housing providers are also excluded
Recognising this is a cyclical sector, total quantum (gross and net) and asset type quantum caps are in place to control origination and exposure. Focus remains on the UK market and new business has been written in line with a prudent risk appetite with conservative LTVs, strong quality of income and proven management teams. During 2022, the Group increased the reporting granularity of underlying LTV data as detailed in the LTV - UK Direct Real Estate table
Overall performance has remained resilient and although the Group saw some increase in cases on its closer monitoring Watchlist category, these are predominantly purely precautionary, and levels of this remain significantly below that seen during the pandemic. Transfers to the Group’s Business Support Unit have been limited
Rent collection has largely recovered and stabilised following the coronavirus pandemic, although challenges remain in some sectors. Despite some material headwinds, including the inflationary environment and the impact of rising interest rates, which impacts debt servicing and refinance capacity, the portfolio is well-positioned and proactively managed, with conservative LTVs, good levels of interest cover, and appropriate risk mitigants in place:
CRE exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 91 per cent have an LTV of less than 60 per cent, with an average LTV of 40 per cent
c.90 per cent of CRE exposures have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (including a notional base rate stress)
Approximately 47 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.13 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
Use of SRT securitisations also acts as a risk mitigant in this portfolio, with run-off of these carefully managed and sequenced
Both investment and development lending is subject to specific credit risk appetite criteria. Development lending criteria includes maximum loan to gross development value and maximum loan to cost, with funding typically only released against completed work, as confirmed by the Group’s monitoring quantity surveyor
LTV – UK Direct Real Estate
At 31 December 20221,2,3
At 31 December 20211,2,3
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Investment exposures
Less than 60 per cent7,721 47 7,768 91.0 6,461 52 6,513 83.2 
60 per cent to 70 per cent452 9 461 5.4 617 622 8.0 
70 per cent to 80 per cent58  58 0.7 129 13 142 1.8 
80 per cent to 100 per cent17 13 30 0.4 84 86 1.1 
100 per cent to 120 per cent8 23 31 0.4 102 108 1.4 
120 per cent to 140 per cent1  1  – 0.1 
Greater than 140 per cent13 54 67 0.8 12 46 58 0.7 
Unsecured4
115  115 1.3 288 – 288 3.7 
Subtotal8,385 146 8,531 100.0 7,601 220 7,821 100.0 
Other5
346 13 359 1,460 27 1,487 
Total investment8,731 159 8,890 9,061 247 9,308 
Development900 7 907 1,233 17 1,250 
UK Government Supported Lending6
278 5 283 362 367 
Total9,909 171 10,080 10,656 269 10,925 
1Excludes Commercial Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.
2Excludes £0.6 billion in Business Banking (31 December 2021: £0.7 billion).
3Year on year increase in less than 60 per cent driven by improved data coverage with clients moving from 'Other’.
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.
5Mainly lower value transactions where LTV not recorded on Commercial Banking UK Direct Real Estate monitoring system. Year on year decrease driven by improved data coverage with clients now reported in LTV band.
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and 80 per cent, respectively.
COMMERCIAL BANKING FORBEARANCE
Commercial Banking forborne loans and advances (audited)
At 31 December 20221
At 31 December 2021
Type of forbearanceTotal
£m
Of which
Stage 3
£m
Total
£m
Of which
Stage 3
£m
Refinancing13 11 14 11 
Modification3,460 2,884 3,624 2,851 
Total3,473 2,895 3,638 2,862 
1    Includes £279 million (of which £254 million are guaranteed through the UK Government Bounce Back Loan Scheme) in Business Banking reported for the first time, £210 million of which is Stage 3.
63

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
IFRS
2022
£m
2021
£m
2020
£m
Gross loans and advances to banks and customers and reverse repurchase agreements487,733 488,819 491,796 
Allowance for impairment losses4,484 3,804 5,705 
Ratio of allowance for credit losses to total lending (%)0.9 0.8 1.2 
Advances written off, net of recoveriesAs a percentage of average lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks    – – 
Loans and advances to customers:
Mortgages(17)(55)(71) – – 
Other personal lending(570)(626)(849)2.3 2.5 3.1 
Property companies and construction(49)(124)(65)0.2 0.4 0.2 
Financial, business and other services(18)(41)(39)0.1 0.2 0.2 
Transport, distribution and hotels(28)(32)(52)0.2 0.2 0.4 
Manufacturing(10)(2)(6)0.3 0.1 0.1 
Other(67)(55)(197)0.2 0.2 0.7 
(759)(935)(1,279)0.2 0.2 0.3 
Reverse repurchase agreements – –  – – 
Total net advances written off(759)(935)(1,279)0.2 0.2 0.3 
Allowance for expected credit lossesAs a percentage of closing lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks9 – 0.1 – 0.1 
Loans and advances to customers:
Mortgages1,252 1,099 1,075 0.4 0.3 0.4 
Other personal lending1,305 967 1,649 5.0 3.9 6.5 
Property companies and construction370 352 825 1.5 1.3 2.7 
Financial, business and other services180 144 440 0.8 0.2 0.6 
Transport, distribution and hotels939 798 917 7.2 6.0 6.4 
Manufacturing54 53 111 1.6 1.5 2.5 
Other375 391 684 1.3 1.4 2.4 
4,475 3,804 5,701 1.0 0.8 1.2 
Reverse repurchase agreements – –  – – 
At 31 December4,484 3,804 5,705 0.9 0.8 1.2 
64

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DATA RISK
DEFINITION
Data risk is defined as the risk of the Group failing to effectively govern, manage and control its data (including data processed by third-party suppliers), leading to unethical decisions, poor customer outcomes, loss of value to the Group and mistrust.
EXPOSURES
Data risk is present in all aspects of the business where data is processed, both within the Group and by third parties including colleague and contractor, prospective and existing customer lifecycle and insight processes. Data risk manifests:
When personal data is not managed in a way that complies with General Data Protection Regulations (GDPR) and other data privacy regulatory obligations
When data quality issues are not identified and managed appropriately
When data records are not created, retained, protected, destroyed, or retrieved appropriately
When data governance fails to provide robust oversight of data decision-making, controls and actions to ensure strategies are implemented effectively
When data standards are not maintained, data-related issues are not remediated, and incomplete data that is not available at the right time, to the right people, to enable business decisions to be made, and regulatory reporting requirements to be fulfilled
When critical data mapping and data information standards are not followed, impacting compliance, traceability and understanding of data
MEASUREMENT
Data risk covers data governance, data management and data privacy and ethics and is measured through a series of quantitative and qualitative metrics.
MITIGATION
Mitigation strategies are adopted to reduce data governance, management, privacy and ethical risks. Control assessments are logged and tracked on One Risk and Control Self-Assessment system with supporting metrics. Investment continues to be made to reduce data risk exposure to within appetite. Examples include:
Delivering a data strategy
Enhancing data quality and capability
Embedding data by design and ethics
MONITORING
The Group continues to monitor and respond to data related regulatory initiatives i.e. new Digital Protection and Digital Information Bill expected spring 2023 and political developments i.e. potential divergence of legal and regulatory requirements following EU exit.
Data risk is governed through Group and sub-group committees and significant issues are escalated to Group Risk Committee, in accordance with the Lloyds Banking Group’s Enterprise Risk Management Framework and One RCSA frameworks.
A number of activities support the close monitoring of data risk including:
Design and monitoring of data risk appetite metrics, including key risk indicators and key performance indicators
Monitoring of significant data related issues, complaints, events and breaches in accordance with Group Operational Risk and Data policies
Identification and mitigation of data risk when planning and implementing transformation or business change
65

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
FUNDING AND LIQUIDITY RISK
DEFINITION
Funding risk is defined as the risk that the Group does not have sufficiently stable and diverse sources of funding or the funding structure is inefficient. Liquidity risk is defined as the risk that the Group has a sub-optimal quantity or quality of capital or that capital is inefficiently deployed across the Group.
EXPOSURES
A capital risk event arises when the Group has insufficient capitalfinancial resources to supportmeet its strategic objectives and plans, and to meet both regulatory and external stakeholder requirements and expectations. This could arisecommitments as they fall due, to a depletion of the Group’s capital resources as a result of the crystallisation of any of the risks to which it is exposed, or through a significant increase in risk-weighted assets as a result of rule changes or economic deterioration. Alternatively a shortage of capital could arise from an increase in the minimum requirements for capital, leverage or MREL eithercan only secure them at Group level or regulated entity level. The Group's capital management approach is focused on maintaining sufficient and appropriate capital resources across all regulated levels of its structure in order to prevent such exposures.excessive cost.
MEASUREMENT
In accordance with UK ring-fencing legislation, the Group was appointed as the Ring-Fenced Bank sub-group (‘RFB sub-group’) under Lloyds Banking Group plc. As a result the Group is subject to separate supervision by the UK Prudential Regulation Authority (PRA) on a sub-consolidated basis (as the RFB sub-group) in addition to the supervision applied to Lloyds Bank plc on an individual basis.
The Group maintains capital levels on a consolidated and individual basis commensurate with a prudent level of solvency to achieve financial resilience and market confidence. To support this, capital risk appetite on both a consolidated and individual basis is calibrated by taking into consideration both an internal view of the amount of capital to hold as well as external regulatory requirements.
Under UK law, EU capital rules that existed on 31 December 2020 continue to apply to the Group following the end of the transition period for the UK’s withdrawal from the European Union, subject to the temporary transitional powers (TTP) granted to the PRA which extend until 31 March 2022. The Group continues to therefore measure both its capital requirements and the amount of capital resources it holds to meet those requirements through applying the regulatory framework defined by the Capital Requirements Directive and Regulation (CRD IV), as amended by revisions to the Capital Requirements Directive implemented in December 2020 (CRD V) and by those provisions of the revised Capital Requirements Regulation (CRR II) that came into force in June 2019 and December 2020. The requirements are implemented in the UK by the PRA and supplemented through additional regulation under the PRA Rulebook and associated statements of policy, supervisory statements and other guidance.
The remaining provisions of CRR II will apply in the UK from 1 January 2022 and have been largely enacted via the PRA Rulebook.
The minimum amount of total capital, under Pillar 1 of the regulatory capital framework, is set at 8 per cent of total risk-weighted assets. At least 4.5 per cent of risk-weighted assets are required to be covered by common equity tier 1 (CET1) capital and at least 6 per cent of risk-weighted assets are required to be covered by tier 1 capital. These minimum Pillar 1 requirements are supplemented by additional minimum requirements under Pillar 2A of the regulatory capital framework, the aggregate of which is referred to as the Group's Total Capital Requirement (TCR), and a number of regulatory buffers as described below.
Under Pillar 2A, additional minimum requirements are set through the issuance of an Individual Capital Requirement (ICR), which adjusts the Pillar 1 minimum requirement for those risks not covered or not fully covered under Pillar 1. A key input into the PRA’s ICR process is the Group’s own assessment of the amount of capital it needs, a process known as the Internal Capital Adequacy Assessment Process (ICAAP). During the year the PRA reduced the Group’s nominal Pillar 2A capital requirement, which was the equivalent of around 4.0 per cent of risk-weighted assets as at 31 December 2021, of which the minimum amount to be met by CET1 capital was the equivalent of around 2.2 per cent of risk-weighted assets. During 2022, the PRA will revert to setting a variable amount for the Group’s Pillar 2A capital requirement (being a set percentage of risk-weighted assets), with fixed add-ons for certain risk types.
A range of additional regulatory capital buffers apply under the capital rules, which are required to be met with CET1 capital. These include a capital conservation buffer (2.5 per cent of risk-weighted assets) and a time-varying countercyclical capital buffer (CCyB) which is currently around 0 per cent of risk-weighted assets following the decision by UK regulators to reduce the UK CCyB rate to nil during the first half of 2020 as part of the measures introduced in response to the coronavirus pandemic. In December 2021 the Bank of England's Financial Policy Committee announced that the UK CCyB rate will increase to 1 per cent in December 2022, with an expectation that it will increase to 2 per cent in Q2 2023 if the economy continues to recover broadly in line with the Bank of England’s central projections and upon the assumption there is no significant change to the financial stability outlook. This would represent an equivalent increase in the Group's CCyB to 0.9 per cent in December 2022 and 1.9 per cent in Q2 2023, based upon the position of the Group at 31 December 2021.
In addition, the Group in its capacity as the RFB sub-group is subject to an other systemically important institution (O-SII) buffer of 2.0 per cent of risk-weighted assets (formerly referred to as the systemic risk buffer) which is designed to hold systemically important banks to higher capital standards so that they can withstand a greater level of stress before requiring resolution. The next review of the RFB sub-group’s O-SII buffer will take place in December 2023, based upon year-end 2022 financial results, with any changes applying from 1 January 2025. The FPC is proposing to amend the O-SII buffer framework in order to change the metric for determining the buffer rate from total assets to the UK leverage exposure measure.
As part of the Group's capital planning process, forecast capital positions are subjected to stress testing to determine the adequacy of the Group’s capital resources against minimum requirements, including the ICR. The PRA considers outputs from the Group’s stress tests, in conjunction with other information, as part of the process for informing the setting of a capital buffer for the Group, known as the PRA Buffer. The PRA requires this buffer to remain confidential.
Usage of the PRA Buffer would trigger a dialogue between the Group and the PRA to agree what action is required whereas a breach of the combined capital buffer (all other regulatory buffers, as referenced above) would give rise to mandatory restrictions upon any discretionary capital distributions. The PRA has previously communicated its expectation that banks' capital and liquidity buffers can be drawn down as necessary to support the real economy through a shock and that sufficient time would be made available to restore buffers in a gradual manner.
In addition to the risk-based capital framework outlined above, the Group is also subject to minimum capital requirements under the UK Leverage Ratio Framework. The leverage ratio is calculated by dividing fully loaded tier 1 capital resources by the leverage exposure which is a defined measure of on-balance sheet assets and off-balance sheet items.
The minimum leverage ratio requirement under the UK Leverage Ratio Framework is 3.25 per cent. This is supplemented by a time-varying countercyclical leverage buffer (CCLB), which is currently 0 per cent of the leverage exposure measure, and an additional leverage ratio buffer of 0.7 per cent of the leverage exposure measure which reflects the application of the Group’s O-SII buffer. Following the FPC’s announcements on
69

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
the planned increase of the UK CCyB rate, the Group’s CCLB would be expected to increase to 0.3 per cent in December 2022 and 0.7 per cent in Q2 2023, based upon the position of the Group at 31 December 2021.
At least 75 per cent of the 3.25 per cent minimum leverage ratio requirement as well as 100 per cent of regulatory leverage buffers must be met by CET1 capital.
The leverage ratio framework does not currently give rise to higher regulatory capital requirements for the Group than the risk-based capital framework.
MITIGATION
The Group's capital management framework is part of a comprehensive capital management framework within Lloyds Banking Group that includes the setting of capital risk appetite and capital planning and stress testing activities. Close monitoring of capital and leverage ratios is undertaken to ensure the Group meets regulatory requirements and risk appetite levels and deploys its capital resources efficiently.
The Group monitors early warning indicators and maintains a Capital Contingency Framework as part of the Lloyds Banking Group Recovery Plan which are designed to identify emerging capital concerns at an early stage, so that mitigating actions can be taken, if needed. The Recovery Plan sets out a range of potential mitigating actions that the Group could take in response to a stress, including as part of the wider Lloyds Banking Group response. For example the Group is able to accumulate additional capital through the retention of profits over time, which can be enhanced through reducing or cancelling dividend payments upstreamed to its parent (Lloyds Banking Group plc), by raising new equity via an injection of capital from its parent and by issuing additional tier 1 or tier 2 capital securities to its parent. The cost and availability of additional capital from its parent is dependent upon market conditions and perceptions at the time.
The Group is also able to manage the demand for capital through management actions including adjusting its lending strategy, risk hedging strategies and through business disposals.
Capital policies and procedures are well established and subject to independent oversight.
MONITORING
The Group’s capital is actively managed and monitoring capital ratios is a key factor in the Group’s planning processes and stress testing. Multi-year base case forecasts of the Group’s capital position, based upon the Group's operating plan, are produced at least annually to inform the Group capital plan whilst shorter term forecasts are undertaken to understand and respond to variations of the Group’s actual performance against the plan. The Group’s capital plan is tested for capital adequacy using relevant stress scenarios and sensitivities covering adverse economic conditions as well as other adverse factors that could impact the Group.
Regular monitoring of the capital position for the Group and its key regulated entities is undertaken by a range of committees, including Group Capital Risk Committee (GCRC), Group Financial Risk Committee (GFRC), Group and Ring-Fenced Banks Asset and Liability Committees (GALCO), Group and Ring-Fenced Banks Risk Committees (GRC), Board Risk Committee (BRC) and the Board. This includes reporting of actual ratios against forecasts and risk appetite, base case and stress scenario projected ratios, and review of early warning indicators and assessment against the Capital Contingency Framework.
The regulatory framework within which the Group operates continues to be developed at a global level through the Financial Stability Board (FSB) and Basel Committee on Banking Supervision (BCBS) and within the UK by the PRA and through directions from the Financial Policy Committee (FPC). The Group continues to monitor these developments very closely, analysing the potential capital impacts to ensure that, through organic capital generation and management actions, the Group continues to maintain a strong capital position that exceeds both minimum regulatory requirements and the Group's risk appetite and is consistent with market expectations.
MINIMUM REQUIREMENT FOR OWN FUNDS AND ELIGIBLE LIABILITIES (MREL)
Global systemically important banks (G-SIBs) are subject to an international standard on total loss absorbing capacity (TLAC). The standard, which first applied from 1 January 2019, is designed to enhance the resilience of the global financial system by ensuring that failing G-SIBs have sufficient capital to absorb losses and recapitalise under resolution, whilst continuing to provide critical banking services.
In the UK, the Bank of England has implemented the requirements of the international TLAC standard through the establishment of a framework which sets out minimum requirements for own funds and eligible liabilities (MREL). The purpose of MREL is to require firms to maintain sufficient own funds and eligible liabilities that are capable of credibly bearing losses or recapitalising a bank whilst in resolution. MREL can be satisfied by a combination of regulatory capital and certain unsecured liabilities (which must be subordinate to a firm’s operating liabilities).
The Bank of England's MREL statement of policy (MREL SoP) sets out its approach to setting external MREL and the distribution of MREL resources internally within groups. Internal MREL resources are intended to enable a material subsidiary to be recapitalised as part of a group resolution strategy without the need for the Bank of England to apply its resolution powers directly to the subsidiary itself.
The Group’s parent, Lloyds Banking Group plc, is subject to the Bank of England’s MREL SoP and must therefore maintain a minimum level of external MREL resources. Lloyds Banking Group plc operates a single point of entry (SPE) resolution strategy, with Lloyds Banking Group plc as the designated resolution entity. Under this strategy, the Group has been identified as a material subsidiary of Lloyds Banking Group plc and must therefore maintain a minimum level of internal MREL resources. As at 31 December 2021, the Group's internal MREL resources exceeded the interim minimum required.
The Bank of England completed a review of its existing approach to setting MREL in December 2021 and has published a revised approach which became effective and binding on the Group from 1 January 2022. There has been no change to the basis for determining the Group’s internal MREL.

70

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ANALYSIS OF CAPITAL POSITION
The Group’s common equity tier 1 (CET1) capital ratio has increased to 16.7 per cent (31 December 2020: 15.5 per cent) largely reflecting profits for the year and a reduction in risk-weighted assets, partially offset by dividends paid (net of the brought forward foreseeable dividend accrual), pension contributions made to the defined benefit pension schemes and a release of IFRS 9 transitional relief which largely offset the impairment credit through profits.
Risk-weighted assets reduced by £9,286 million, or 5 per cent, from £170,862 million at 31 December 2020 to £161,576 million at 31 December 2021. This was primarily as a result of optimisation activity undertaken in Commercial Banking, partially offset by balance sheet growth in the business. Credit migrations have had a limited impact on the risk-weighted asset position, in part due to the increase in house prices.
The Group continues to apply the revised IFRS 9 transitional arrangements for capital which provide for temporary capital relief for the increase in accounting impairment provisions following the initial implementation of IFRS 9 (‘static’ relief) and subsequent relief for any increases in Stage 1 and Stage 2 expected credit losses since 1 January 2020 (‘dynamic’ relief). The transitional arrangements do not cover Stage 3 expected credit losses.
On 1 January 2022, the CET1 capital ratio reduced by around 250 basis points to 14.1 per cent, reflecting the following:
An increase in risk-weighted assets to £178 billion, in addition to other related modelled impacts on CET1 capital, following the implementation of new CRD IV mortgage, retail unsecured and commercial banking models to meet revised regulatory standards for modelled outputs and the UK implementation of the remainder of CRR II which includes a new standardised approach for measuring counterparty credit risk. These were partially offset by the removal of risk-weighted assets linked to the reversal of the revised treatment that had previously been applied to intangible software assets. The new CRD IV models are subject to finalisation and approval by the PRA and therefore uncertainty over the final impacts remains
An increase in intangible software assets deducted from CET1 capital following the reversal of the revised treatment
A reduction in IFRS 9 relief reflecting both phasing under the transitional arrangements and the impact of the new CRD IV models
The transitional total capital ratio remained at 23.5 per cent, with the benefit of the increase in CET1 capital and reduction in risk-weighted assets broadly offset by reductions in Additional Tier 1 (AT1) and Tier 2 capital instruments. The latter largely reflected the reduction in transitional limits applied to legacy tier 1 and tier 2 capital instruments and calls made on both AT1 and tier 2 capital instruments, partially offset by new issuances.
The UK leverage ratio reduced to 5.3 per cent from 5.5 percent at 31 December 2020, as a result of the reduction in the fully loaded total tier 1 capital position which was partially offset by the reduction in the leverage exposure measure, the latter primarily reflecting movements in securities financing transactions and off-balance sheet items, net of increased balance sheet lending.
TOTAL CAPITAL REQUIREMENT
The Group’s total capital requirement (TCR) as at 31 December 2021,2022, being the aggregate of the Group's Pillar 1 and current Pillar 2A capital requirements, was £19,364£19,297 million (31 December 2020: £20,5672021: £19,364 million).

7142

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CAPITAL RESOURCES
An analysis of the Group’s capital position as at 31 December 20212022 is presented in the following section on both a transitional arrangements basis and a fully loaded basis in respect of legacysection. The capital securities that were subject to grandfathering provisions prior to 1 January 2022. In addition the Group’s capital position under both bases reflects the application of the separate transitional arrangements for IFRS 9.
Capital resources (audited)
The table below summarises the consolidated capital position of the Group. The Group’s Pillar 3 disclosures will provide a comprehensive analysis of the own funds of the Group.
TransitionalFully loaded
At 31 Dec 2021At 31 Dec 2020At 31 Dec 2021At 31 Dec 2020
£m£m£m£m
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Common equity tier 1Common equity tier 1Common equity tier 1
Shareholders’ equity per balance sheetShareholders’ equity per balance sheet36,410 35,105 36,410 35,105 Shareholders’ equity per balance sheet34,709 36,410 
Adjustment to retained earnings for foreseeable dividendsAdjustment to retained earnings for foreseeable dividends (1,000) (1,000)Adjustment to retained earnings for foreseeable dividends(1,900)– 
Adjustment for own credit133 81 133 81 
Cash flow hedging reserveCash flow hedging reserve451 (1,507)451 (1,507)Cash flow hedging reserve5,168 451 
Other adjustments1
Other adjustments1
637 1,894 637 1,894 
Other adjustments1
131 770 
37,631 34,573 37,631 34,573 38,108 37,631 
less: deductions from common equity tier 1less: deductions from common equity tier 1less: deductions from common equity tier 1
Goodwill and other intangible assetsGoodwill and other intangible assets(2,870)(2,986)(2,870)(2,986)Goodwill and other intangible assets(4,783)(2,870)
Prudent valuation adjustmentPrudent valuation adjustment(159)(173)(159)(173)Prudent valuation adjustment(132)(159)
Excess of expected losses over impairment provisions and value adjustments —  — 
Removal of defined benefit pension surplusRemoval of defined benefit pension surplus(3,200)(1,322)(3,200)(1,322)Removal of defined benefit pension surplus(2,804)(3,200)
Deferred tax assetsDeferred tax assets(4,498)(3,525)(4,498)(3,525)Deferred tax assets(4,463)(4,498)
Common equity tier 1 capitalCommon equity tier 1 capital26,904 26,567 26,904 26,567 Common equity tier 1 capital25,926 26,904 
Additional tier 1Additional tier 1Additional tier 1
Additional tier 1 instrumentsAdditional tier 1 instruments4,949 7,295 4,268 5,935 Additional tier 1 instruments4,268 4,949 
Total tier 1 capitalTotal tier 1 capital31,853 33,862 31,172 32,502 Total tier 1 capital30,194 31,853 
Tier 2Tier 2Tier 2
Tier 2 instrumentsTier 2 instruments6,322 6,825 5,635 5,454 Tier 2 instruments5,318 6,322 
Other adjustmentsOther adjustments(266)(524)(266)(524)Other adjustments303 (266)
Total tier 2 capitalTotal tier 2 capital6,056 6,301 5,369 4,930 Total tier 2 capital5,621 6,056 
Total capital resources37,909 40,163 36,541 37,432 
Total capital resources2
Total capital resources2
35,815 37,909 
Risk-weighted assets (unaudited)Risk-weighted assets (unaudited)161,576 170,862 161,576 170,862 Risk-weighted assets (unaudited)174,902 161,576 
Common equity tier 1 capital ratio16.7%15.5%16.7%15.5%
Tier 1 capital ratio19.7%19.8%19.3%19.0%
Total capital ratio23.5%23.5%22.6%21.9%
Common equity tier 1 capital ratio (unaudited)Common equity tier 1 capital ratio (unaudited)14.8%16.7%
Tier 1 capital ratio (unaudited)Tier 1 capital ratio (unaudited)17.3%19.7%
Total capital ratio2 (unaudited)
Total capital ratio2 (unaudited)
20.5%23.5%
1Includes an adjustment applied to reserves to reflect the application of the IFRS 9 transitional arrangements for capital.

2













Following the completion of the transition to end-point eligibility rules on 1 January 2022, legacy tier 1 and tier 2 capital instruments subject to the original CRR transitional rules have now been fully removed from regulatory capital. Included in tier 2 capital is a single legacy tier 2 capital instrument of £5 million that remains eligible under the extended transitional rules of CRR II. Excluding this instrument, total capital resources at 31 December 2022 are £35,810 million and the total capital ratio is 20.5 per cent.


7243

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Movements in capital resources
The key difference between the transitional capital calculation as at 31 December 2021 and the fully loaded equivalent is primarily related to legacy capital securities that previously qualified as tier 1 or tier 2 capital, but that do not fully qualify under the regulation, which can be included in additional tier 1 (AT1) or tier 2 capital (as applicable) up to specified limits which reduced by 10 per cent per annum until 2022. From 1 January 2022, legacy capital securities will cease to be recognised as eligible regulatory capital, with the exception of securities that qualify for the extended transitional rules under CRR II. As of 31 December 2021, the Group has a single legacy capital security that qualifies for the extension which will allow it to be recognised as tier 2 capital until June 2025.
The key movements on a transitional capital basis are set out in the table below.
Common
equity tier 1
Additional
tier 1
Tier 2Total
capital
£m£m£m£m
At 31 December 202026,567 7,295 6,301 40,163 
Profit for the year5,202   5,202 
Interim dividends paid out on ordinary shares during the year1
(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(1,254)  (1,254)
Pension contributions(944)  (944)
Fair value through other comprehensive income reserve196   196 
Deferred tax asset(973)  (973)
Goodwill and other intangible assets116   116 
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (2,346)(245)(2,591)
Distributions on other equity instruments(344)  (344)
Other movements2
238   238 
At 31 December 202126,904 4,949 6,056 37,909 
1Net of the brought forward foreseeable dividend accrual of £1,000 million.
2Includes other pension movements.
Common
equity
tier 1
£m
Additional
tier 1
£m
Tier 2
£m
Total
capital
£m
At 31 December 202126,904 4,949 6,056 37,909 
Profit for the year4,794   4,794 
Foreseeable dividend accrual(1,900)  (1,900)
IFRS 9 transitional adjustment to retained earnings(227)  (227)
Pension deficit contributions(1,611)  (1,611)
Fair value through other comprehensive income reserve(31)  (31)
Prudent valuation adjustment27   27 
Deferred tax asset35   35 
Goodwill and other intangible assets(1,913)  (1,913)
Movements in other equity, subordinated liabilities, other tier 2 items and related adjustments (681)(435)(1,116)
Distributions on other equity instruments(241)  (241)
Other movements89   89 
At 31 December 202225,926 4,268 5,621 35,815 
CET1 capital resources have increasedreduced by £337£978 million over the year, primarily reflecting profits, withreflecting:
The reduction on 1 January 2022 for regulatory changes including the impairment credit more than offset byreinstatement of the partial unwind offull deduction treatment for intangible software assets in addition to phased and other reductions in IFRS 9 transitional relief. Further offsets comprised of the following:
the interim ordinary dividend paid out in October 2021relief
Pension deficit contributions (fixed and variable) paid into the Group's three main defined benefit pension schemes
The accrual for foreseeable ordinary dividends and distributions on other equity instruments
pension contributions made to the defined benefit pension schemes
an increase in deferred tax assets deducted from capital which primarily reflects the remeasurement of deferred tax assets following the announced increase in the UK corporation tax rate from 1 April 2023. The remeasurement has a limited overall capital benefit as the tax credit through profits is largelyPartially offset by profits for the increase in the deferred tax asset deduction.year
AT1 capital resources have reduced by £2,346£681 million during the year, reflecting the reduced transitional limit applied to legacy tier 1 capital instruments and the net impact of the derecognition of called AT1 capital instruments and subsequent issuance of new AT1 capital instruments.
Tier 2 capital resources have reduced by £245£435 million duringover the year, largely reflectingyear. The reductions primarily reflect the reduced transitional limit applied toderecognition of legacy tierAT1 and Tier 2 capital instruments following the derecognitioncompletion of called tier 2the transition to end-point eligibility rules for regulatory capital instruments, regulatory amortisationon 1 January 2022, instrument repurchase and the impact of movements in rates,interest rate increases and regulatory amortisation on eligible Tier 2 capital instruments. This was partially offset by the issuance of a new tierTier 2 capital instruments.instrument, the impact of sterling depreciation and an increase in eligible provisions recognised through Tier 2 capital.
73

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Risk-weighted assets
Risk-weighted assets
At 31 Dec
2021
At 31 Dec
2020
£m£m
At 31 Dec
2022
£m
At 31 Dec
2021
£m
Foundation Internal Ratings Based (IRB) ApproachFoundation Internal Ratings Based (IRB) Approach39,548 43,781 Foundation Internal Ratings Based (IRB) Approach37,907 39,548 
Retail IRB ApproachRetail IRB Approach65,435 65,207 Retail IRB Approach81,066 65,435 
Other IRB ApproachOther IRB Approach11,028 11,916 Other IRB Approach5,834 7,117 
IRB ApproachIRB Approach116,011 120,904 IRB Approach124,807 112,100 
Standardised (STA) Approach19,005 21,673 
Standardised (STA) Approach1
Standardised (STA) Approach1
19,795 19,861 
Credit riskCredit risk135,016 142,577 Credit risk144,602 131,961 
Securitisation1
Securitisation1
5,899 5,373 
Counterparty credit riskCounterparty credit risk1,257 2,133 Counterparty credit risk773 1,257 
Credit valuation adjustment riskCredit valuation adjustment risk207 355 Credit valuation adjustment risk342 207 
Operational riskOperational risk22,575 23,307 Operational risk23,204 22,575 
Market riskMarket risk203 210 Market risk82 203 
Risk-weighted assetsRisk-weighted assets159,258 165,582 Risk-weighted assets174,902 161,576 
Threshold risk-weighted assets1
2,318 2,280 
Total risk-weighted assets161,576 170,862 
Of which threshold risk-weighted assets2
Of which threshold risk-weighted assets2
1,864 2,318 
1Threshold risk-weighted assets are now included within the Standardised (STA) Approach. In addition securitisation risk-weighted assets are now shown separately. Comparatives have been presented on a consistent basis.
2Threshold risk-weighted assets reflect the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.
Risk-weighted assets movement by key driver
Credit risk
IRB
Credit risk
STA
Credit risk
total1
Counterparty
credit risk2
Market riskOperational
risk
Total
£m£m£m£m£m£m£m
Total risk-weighted assets as at 31 December 2020170,862 
Less: total threshold risk-weighted assets3
(2,280)
Risk-weighted assets at 31 December 2020120,904 21,673 142,577 2,488 210 23,307 168,582 
Asset size(3,645)(628)(4,273)(557)  (4,830)
Asset quality221 (213)8 (431)  (423)
Model updates    16  16 
Methodology and policy(1,335)(1,757)(3,092) 1  (3,091)
Movement in risk levels (Market risk only)    (24) (24)
Foreign exchange movements(134)(70)(204)(36)  (240)
Other     (732)(732)
Risk-weighted assets at 31 December 2021116,011 19,005 135,016 1,464 203 22,575 159,258 
Threshold risk-weighted assets3
2,318 
Total risk-weighted assets as at 31 December 2021161,576 
Risk-weighted assets have increased by £13 billion during the year, primarily reflecting:
1Credit risk includes securitisation risk-weighted assets.
2Counterparty credit risk includes movements in contributions• The increase to the default fundsaround £178 billion of central counterparties and movements in credit valuation adjustment risk.
3Threshold risk-weighted assets reflecton 1 January 2022 from regulatory changes which include the element of deferred tax assets that are permitted to be risk-weighted instead of being deducted from CET1 capital.

The risk-weighted assets movement table provides analysisanticipated impact of the movementimplementation of new CRD IV models to meet revised regulatory standards for modelled outputs. The new CRD IV models remain subject to finalisation and approval by the PRA and therefore the resultant risk-weighted asset impact also remains subject to this
• Partially offset by a subsequent reduction in risk-weighted assets induring the period by risk type and an insight into the key drivers of the movements.
Credit risk, risk weighted assets:
Asset size reduction of £4.3 billion predominantly reflects increased levelsyear, largely as a result of optimisation in Commercial Bankingactivity and lower unsecured balances, partiallyRetail model reductions from the strong underlying credit performance, partly offset by increased mortgage lending.
Asset quality mainly reflectsthe growth in balance sheet lending and the impact of retail model calibrations with limited credit migration in part due to the benefit of House Price Index increases.
Methodology and policy changes of £3.1 billion include reductions in risk-weighted assets through securitisation activity, other optimisation activity and enhanced identification of SME exposures.
Counterparty credit risk, risk-weighted assets: reduced by £1.0 billion predominantly due toforeign exchange movements in market rates during the period.
Operational risk, risk-weighted assets: reduced by £0.7 billion due to a reduction in 3 year average income levels.
7444

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Leverage ratio
Analysis of leverage movements
The Group’s fully loaded UK leverage ratio reduced to 5.3 per cent (31 December 2020: 5.5 per cent), driven by the impact of the reduction in the fully loaded total tier 1 capital position. This was offset in part by the reduction in the leverage exposure measure which reduced by £8.9 billion during the year, largely reflecting movements in securities financing transactions and off-balance sheet items, net of increased balance sheet lending. Following a direction received from the PRA during 2020 the Group is permitted to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS) from the leverage exposure measure.
The average UK leverage ratio was 5.2 per cent over the quarter, which largely reflected a higher average exposure measure compared to the position at the end of the quarter, partially offset by a higher average fully loaded total tier 1 capital position.
The table below summarises the component parts of the Group's leverage ratio.
Fully loaded
At 31 Dec
2022
£m
At 31 Dec
2021
£m
At 31 Dec
2021
At 31 Dec
2020
£m£m
Total tier 1 capital for leverage ratio
Common equity tier 1 capital26,904 26,567 
Additional tier 1 capital4,268 5,935 
Total tier 1 capital31,172 32,502 
Total tier 1 capital (fully loaded)Total tier 1 capital (fully loaded)30,194 31,172 
Exposure measureExposure measureExposure measure
Statutory balance sheet assetsStatutory balance sheet assetsStatutory balance sheet assets
Derivative financial instrumentsDerivative financial instruments5,511 8,341 Derivative financial instruments3,857 5,511 
Securities financing transactionsSecurities financing transactions49,708 56,073 Securities financing transactions39,261 49,708 
Loans and advances and other assetsLoans and advances and other assets547,630 535,525 Loans and advances and other assets573,810 547,630 
Total assetsTotal assets602,849 599,939 Total assets616,928 602,849 
Qualifying central bank claimsQualifying central bank claims(50,824)(43,973)Qualifying central bank claims(71,747)(50,824)
Deconsolidation adjustments
Derivative financial instruments2 16 
Loans and advances and other assets(612)(139)
Total deconsolidation adjustments1
(610)(123)
Derivatives adjustmentsDerivatives adjustmentsDerivatives adjustments(2,960)185 
Adjustments for regulatory netting(2,584)(2,225)
Adjustments for cash collateral(905)(5,601)
Net written credit protection22 145 
Regulatory potential future exposure3,652 5,744 
Total derivatives adjustments185 (1,937)
Securities financing transactions adjustmentsSecurities financing transactions adjustments1,321 1,060 Securities financing transactions adjustments1,939 1,321 
Off-balance sheet itemsOff-balance sheet items49,349 53,350 Off-balance sheet items33,863 49,349 
Regulatory deductions and other adjustments2
(17,620)(14,770)
Amounts already deducted from Tier 1 capitalAmounts already deducted from Tier 1 capital(11,724)(9,994)
Other regulatory adjustments1
Other regulatory adjustments1
(6,714)(8,236)
Total exposure measureTotal exposure measure584,650 593,546 Total exposure measure559,585 584,650 
Average exposure measure3
598,563 
Average exposure measure2
Average exposure measure2
572,388 
UK leverage ratioUK leverage ratio5.3%5.5%UK leverage ratio5.4%5.3%
Average UK leverage ratio3
5.2%
Average UK leverage ratio2
Average UK leverage ratio2
5.4%
Leverage exposure measure (including central bank claims)Leverage exposure measure (including central bank claims)631,332 635,474 
Leverage ratio (including central bank claims)Leverage ratio (including central bank claims)4.8%4.9%
1DeconsolidationIncludes deconsolidation adjustments that relate to the deconsolidation of certain Group entities that fall outside the scope of the Group’sGroup's regulatory capital consolidation.
2Includesconsolidation and adjustments to exclude lending under the UK Government’s Bounce Back Loan Scheme (BBLS) and the netting of regular-way purchases and sales awaiting settlement in accordance with CRR Article 500d..
32The average UK leverage ratio is based on the average of the month end tier 1 capital position and average exposure measure over the quarter (1 October 20212022 to 31 December 2021)2022). The average of 5.25.4 per cent compares to 5.2 per cent at the start and 5.35.4 per cent at the end of the quarter.

Analysis of leverage movements
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group’s UK leverage ratio increased to 5.4 per cent (31 December 2021: 5.3 per cent), reflecting the £25.1 billion reduction in the leverage exposure measure, partially offset by the reduction in the total tier 1 capital position. The reduction in the exposure measure largely reflected reductions in securities financing transaction volumes and the measure for off-balance sheet items following optimisation activity which has resulted in a reduction in the credit conversion factor applied to residential mortgage offers.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2021
At 31 Dec
2020
Common equity tier 1 (£m)26,25324,591
Transitional tier 1 (£m)31,20231,886
Transitional total capital (£m)38,03939,422
Total risk-weighted assets (£m)161,805171,015
Common equity tier 1 ratio (%)16.2 %14.4 %
Transitional tier 1 ratio (%)19.3 %18.6 %
Transitional total capital ratio (%)23.5 %23.1 %
UK leverage ratio exposure measure (£m)584,000591,570
UK leverage ratio (%)5.2 %5.2 %
The average UK leverage ratio was 5.4 per cent over the fourth quarter, reflecting an increase in the ratio across the quarter as the exposure measure reduced, largely driven by decreasing SFT volumes.
Application of IFRS 9 on a full impact basis for capital and leverage
IFRS 9 full impact
At 31 Dec
2022
At 31 Dec
2021
Common equity tier 1 (£m)25,51526,253
Transitional tier 1 (£m)29,78331,202
Transitional total capital (£m)35,85538,039
Total risk-weighted assets (£m)174,977161,805
Common equity tier 1 ratio (%)14.6%16.2%
Transitional tier 1 ratio (%)17.0%19.3%
Transitional total capital ratio (%)20.5%23.5%
UK leverage ratio exposure measure (£m)559,175584,000
UK leverage ratio (%)5.3%5.2%
The Group applies the full extent of the IFRS 9 transitional arrangements for capital as set out under CRR Article 473a (as amended via the CRR 'Quick Fix' revisions published in June 2020). Specifically, the Group has opted to apply both paragraphs 2 and 4 of CRR Article 473a (static and dynamic relief) and in addition to apply a 100 per cent risk weight to the consequential Standardised credit risk exposure add-back as permitted under paragraph 7a of the revisions.
As at 31 December 2021,2022, static relief under the transitional arrangements amounted to £264£133 million (31 December 2020: £3702021: £264 million) and dynamic relief amounted to £387£278 million (31 December 2020: £1,6062021: £387 million) through CET1 capital.
On 1 January 2023 IFRS 9 static relief came to an end and the transitional factor applied to IFRS 9 dynamic relief reduced by a further 25 per cent.
76
45

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CHANGE/EXECUTION RISK
DEFINITION
Change/execution risk is defined as the risk that, in delivering its change agenda, the Group fails to ensure compliance with laws and regulation, maintain effective customer service and availability, and/or operate within the Group’s risk appetite.
EXPOSURES
Change/execution risks arise when the Group undertakes activities which require products, processes, people, systems or controls to change. These changes can be as a result of external drivers (for example, a new piece of regulation that requires the Group to put in place a new process or reporting) and/or internal drivers including business process changes, technology upgrades and strategic business or technology transformation.
MEASUREMENT
The Group currently measures change/execution risk against defined risk appetite metrics which are a combination of leading, quality and delivery indicators across the investment portfolio. These indicators are reported through internal governance structures and monthly execution risk metrics; which forms part of the Board risk appetite metrics, and are under ongoing evolution and enhancement to ensure ongoing support of the Group'sGroup’s change and transformation agenda.
MITIGATION
The Group takes a range of mitigating actions with respect to change/execution risk. These include the following:
The Board establishes a Group-wide risk appetite and metric for change/execution risk
Ensuring compliance with the change policy and associated policies and procedures, which set out the principles and key controls that apply across the business and are aligned to the Group risk appetite
Businesses assess the potential impacts of undertaking any change activity on their ability to execute effectively, on customers and colleagues and on the potential consequences for existing business risk profiles
The implementation of effective governance and control frameworks to ensure adequate controls are in place to manage change activity and act to mitigate the change/execution risks identified. These controls are monitored in line with the change policy and enterprise risk management framework
Events and incidents related to change activities are escalated and managed appropriately in line with risk framework guidance
Ensuring there are sufficient, appropriately skilled resources to support the safe delivery of the Group'sGroup’s current and future change portfolio
MONITORING
Change/execution risks are monitored and reported through to the Board and Group Governance Committees in accordance with the Group'sGroup’s enterprise risk management framework. Risk exposures are assessed monthly through established governance in both the Lloyds Banking Group TransformationGroup's functional and Business Risk Committeesdivisional risk committees with escalation to Executive Committees where required. Material change/execution related risk events or incidents are escalated in accordance with the Lloyds Banking Group operational risk policy and change policy. In addition there is oversight, challenge and reporting at Risk division level to support overall management of risks and ongoing effectiveness of controls.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage, either from the impacts of climate change and the transition to net zero, or as a result of the Group’s responses to tackling climate change.
EXPOSURES
Climate risk can arise from:
Physical risks – changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks – changes associated with the move towards net zero, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change.
This has informed an analysis of the main climate risks facing the Group, including how these may impact across the different principal risks within the Group’s enterprise risk management framework.
MEASUREMENT
The Group considers how climate risks are incorporated into the measurement of expected credit losses. An assessment was performed of the Group’s internally generated economic scenarios used in the measurement of expected credit losses against external scenarios published by the Network for Greening the Financial System (NGFS). This was supplemented by an assessment of the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise. Given the extended timelines related to climate risks compared to the tenor of the Group’s lending portfolios and insights produced by the Group’s climate risk experts, no adjustments have been required to the expected credit losses measured as at 31 December 2022.
The Group continues to enhance its internal climate risk assessment methodologies and tools to assess the physical and transition risks which could impact clients and customers. One example is the qualitative ESG risk assessment tool for commercial clients. From a climate risk perspective, this is designed to generate a score for individual clients based on their transition readiness and response to managing climate risks and opportunities.
The Group also continues to evolve its climate scenario analysis capabilities to assist in the identification, measurement and ongoing assessment of the climate risks that pose threats to its strategic objectives. It is a fast-evolving discipline, requiring new skill sets and investment in data. The Group has established a centre of excellence to bring together the expertise and resources to further develop scenario analysis capabilities, building on the experience gained in Lloyds Banking Group's participation in the Bank of England’s Climate Biennial Exploratory Scenario (CBES) exercise and other internal assessments.
Climate considerations also form part of the Group’s planning and forecasting activities, with a forecast of the Group’s financed emissions included within the Group’s four-year financial plan, alongside a qualitative assessment of the climate risks and opportunities for certain material sectors.
MITIGATION
The Lloyds Banking Group’s climate risk policy provides an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
Lloyds Banking Group’s risk appetite for managing climate risk from its lending activities is outlined in its fourteen external sector statements, which form one of the ways for managing and controlling climate risk. These sector statements outline what types of activities the Group will and will not support. The Group’s external sector statements are publicly available on the Group Responsible Business Download Centre.
The Group continues to embed climate risk, as well as wider ESG considerations, into its credit risk framework, policies and processes. As climate risk is embedded into the credit risk management framework, the Group is continuing to assess how climate risk is reflected in its credit risk policies and sector appetites over the short, medium and long term. The Group currently looks to ensure that climate and broader ESG risks are considered for all commercial customers that bank with the Group, with specific commentary in new and renewal applications where total aggregated hard limits exceed £500,000 (excluding automated decisioning processes for smaller counterparties). Lloyds Banking Group’s retail credit risk policies require due regard to be paid to energy efficiency, Energy Performance Certificate (EPC) controls, and physical risks, such as flood assessments, in the mortgages business, and transition risks, pace and growth of electric vehicles, within the motor portfolio.
MONITORING
Climate risk is considered each month through the Group’s risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This ensures Board oversight of the Group’s overall climate risk profile, plans to develop capabilities supporting climate risk management and development of climate-related risk appetite.
The integration of climate risk into credit decisioning (for example, EPC and flood risk data in Homes) has supported the development of metrics which highlight the levels of physical and transition risk in key portfolios, and allows the Group to differentiate its lending strategy. The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
47

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CONDUCT RISK
DEFINITION
Conduct risk is defined as the risk of customer detriment across the customer lifecycle including: failures in product management, distribution and servicing activities; from other risks materialising, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes, regulatory censure, reputational damage or financial loss.
Customer harm or detriment is defined as consumer loss, distress or inconvenience to customers due to breaches of regulatory or internal requirements or our wider duty to act fairly and reasonably.
EXPOSURES
The Group faces significant conduct risks, which affect all aspects of the Group’s operations and all types of customers. The introduction of Consumer Duty has increased regulatory expectations in relation to customer outcomes, including how the Group demonstrates and measures them.
Conduct risks can impact directly or indirectly on the Group'sGroup’s customers and could materialise from a number of areas across the Group, including:
Business and strategic planning that does not sufficiently consider customer needs
Ineffective development, management and monitoring of products, their distribution (including the sales process, fair value assessment and responsible lending criteria) and post- salespost-sales service (including the management of customers in financial difficulties)
Unclear, unfair, misleading or untimely customer communications
A culture that is not sufficiently customer-centric
Poor governance of colleagues’ incentives and rewards and approval of schemes which lead to behaviours that drive unfair customer outcomes
Ineffective identification, management and oversight of legacy conduct issues
Ineffective management and resolution of customers’ complaints or claims
Outsourcing of customer service and product delivery to third parties that do not have the same level of control, oversight and culture as the Group
There is a high level of scrutiny regarding financial institutions' treatment of customers, including those in vulnerable circumstances, from regulatory bodies, the media, politicians and consumer groups. The COVID-19 pandemic has magnified existing challenges, and brought new challenges for customers, affecting health, income and relationships. The Group continues to apply significant focus to its treatment of customers in financial difficulties to ensure fair outcomes.
The Group is also exposed to the risk of engaging in activities or failing to manage conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest.
There continues to be a significant focus on market misconduct, and action has been taken to move to risk-free rates following the ending of the majority of London Inter-bank Offered Rate (LIBOR) measures on 1st January 2022.
There is a high level of scrutiny from regulatory bodies, the media, politicians, and consumer groups regarding financial institutions’ treatment of customers, especially those with characteristics of vulnerability. The Group continues to apply significant focus to its treatment of all customers, in particular those in financial difficulties and those with characteristics of vulnerability, to ensure good outcomes.
The Group continuously adapts to market developments that could pose heightened conduct risk, including: the potentialand actively monitors for more customers inearly signs of financial difficulties driven by the increasedpressures from a rising cost of living/evolving COVID-19 situation, ongoing scrutiny in ensuringliving, rising interest rates and continuing impacts from COVID-19.
Other key areas of focus include transparency and fairness of pricing communications, increased expectation regarding fair customer treatment due to the introduction of the FCA's Consumer Duty in 2022, andcommunications; ensuring victims of Authorised Push Payment Fraud receive fair outcomes.good outcomes; and increased expectations regarding customer outcomes due to the introduction of the FCA’s Consumer Duty Regulation.
MEASUREMENT
To articulate its conduct risk appetite, the Group has sought more granularity through the use of suitable Conduct Risk Appetite Metrics (CRAMs) and tolerances that indicate where it may be operating outside its conduct risk appetite.
CRAMs have been designed for services and products offered by the Group and are measured by a consistent set of common metrics. These contain a range of product design, sales and process metrics (including outcome testing outputs) to provide a more holistic view of conduct risks; some products also have a suite of additional bespoke metrics.
Each of the tolerances for the metrics are agreed for the individual product or service and are regularly tracked. At a consolidated level these metrics are part of the Board risk appetite. The Group has, and continues to, evolve its approach to conduct risk measurements, to include emerging conduct themes.
MITIGATION
The Group takes a range of mitigating actions with respect to conduct risk and remains focused on delivering a leading customer experience.
All three retail brands have now received Accessibility Standards accreditation from the Money and Mental Health Policy Institute in recognition of the Group's work to make services more accessible for customers with mental health problems. The Group’s ongoing commitment to fairgood customer outcomes sets the tone from the top and supports the development our values-led culture with customers at the heart, strengthening links between actions to support conduct, culture and customer and enabling more effective control management. Actions to encourage good conduct include:
Conduct risk appetite established at Group and business areadivisional level, with metrics included in the Group risk appetite to ensure ongoing focus
Simplified and enhanced conduct policies and procedures in place to ensure appropriate controls and processes that deliver fairgood customer outcomes, and support market integrity and competition requirements
Customer needs considered through divisional customer plans, with integral conduct lens
Cultural transformation: achieving a values-led culture through a consistent focus on behaviours to ensure the Group is transforming its culture for success in a digital world. This is supported by strong direction and tone from senior executives and the Board
Continuous embedding of the customer vulnerability framework aligned with the FCA guidance on fair treatment of vulnerable customers launched in January 2021. Development and continued oversight of the implementation of the vulnerability strategy continues through the Lloyds Banking Group Customer Vulnerability Committee (GCVC) operating at a senior levelInclusion Forum to prioritise change, drive implementationmonitor vulnerable outcomes, provide strategic direction and ensure consistency across the Group
Robust product governance framework to ensure products continue to offer customers fair value, and consistently meet their needs throughout their product lifecycle
48

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Effective complaints management through responding to, and learning from, root causes of complaint volumes and Financial Ombudsman Service (FOS) change rates
Review and oversight of thematic conduct agenda items at senior committees, ensuring holistic consideration of key Lloyds Banking Group-wide conduct risks
78

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Robust recruitment and training, with a continued focus on how the Group manages colleagues’ performance with clear customer accountabilities
Ongoing engagement with third parties involved in serving the Group’s customers to ensure consistent delivery
Monitoring and testing of customer outcomes to ensure the Group delivers fairgood outcomes for customers throughout the product and service lifecycle, and make continuous improvements to products, services and processes
Continued focus on market conduct andconduct; member of the Fixed Income, Currencies and Commodities Markets Standard BoardBoard; and committed to conducting its market activities consistent with the principles of the UK Money Markets code, the Global Precious Metals Code and the FX Global Code
Adoption of robust change delivery methodology to enable prioritisation and delivery of initiatives to address conduct challenges
Continued focus on proactive identification and mitigation of conduct risk in the Lloyds Banking Group'sGroup’s strategy
Active engagement with regulatory bodies and other stakeholders to develop understanding of concerns related to customer treatment, effective competition and market integrity, to ensure that the Group’s strategic conduct focus continues to meet evolving stakeholder expectations
The Group closely monitorsCreation of tools and additional support for customers impacted by the outcomesrising cost of business banking customers, particularly those with COVID-19 response products (BBLS, CBILS)living, including cost of living hub and interest-free overdraft buffer
A programme of work is underway to ensuredeliver the appropriate support is in placeenhanced expectations of Consumer Duty
MONITORING
Conduct risk is governed through divisional risk committees and significant issues are escalated to the Lloyds Banking Group Risk Committee, in accordance with the Lloyds Banking Group's enterprise risk management framework,Group’s Enterprise Risk Management Framework, as well as through the monthly Consolidated Risk Report. RiskReporting. The risk exposures are reported, discussed and challenged at divisional risk committees, where oversight, challenge and reporting are completed to assess the effectiveness controls.committees. Remedial action is recommended, if required. All material conduct risk events are escalated in accordance with the Lloyds Banking Group operational risk policy to the respective Business Managing Director/Head of Business.Operational Risk Policy.
A number of activities support the close monitoring of conduct risk including:
The use of CRAMs across the Group, with a clear escalation route to Board
Second line oversightOversight and assurance activities across the three lines of defence
Horizon scanning
7949

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CREDIT RISK
DEFINITION
Credit risk is defined as the risk that parties with whom the Group has contracted fail to meet their financial obligations (both on and off-balance sheet).
EXPOSURES
The principal sources of credit risk within the Group arise from loans and advances, contingent liabilities, commitments, debt securities and derivatives to customers, financial institutions and sovereigns. The credit risk exposures of the Group are set out in note 44 on page F-97.
In terms of loans and advances (for example mortgages, term loans and overdrafts) and contingent liabilities (for example credit instruments such as guarantees and documentary letters of credit), credit risk arises both from amounts advanced and commitments to extend credit to a customer or bank. With respect to commitments to extend credit, the Group is also potentially exposed to an additional loss up to an amount equal to the total unutilised commitments. However, the likely amount of loss may be less than the total unutilised commitments, as most retail and certain commercial lending commitments may be cancelled based on regular assessment of the prevailing creditworthiness of customers. Most commercial term commitments are also contingent upon customers maintaining specific credit standards.
Credit risk also arises from debt securities and derivatives. Credit risk exposure for derivatives is limited to the current cost of replacing contracts with a positive value to the Group. Such amounts are reflected in note 44 on page F-97.
Additionally, credit risk arises from leasing arrangements where the Group is the lessor. Note 2(J) on page F-19 provides details on the Group’s approach to the treatment of leases.
The investments held in the Group’s defined benefit pension schemes also expose the Group to credit risk. Note 27 on page F-62 provides further information on the defined benefit pension schemes’ assets and liabilities.
Loans and advances, contingent liabilities, commitments, debt securities and derivatives also expose the Group to refinance risk. Refinance risk is the possibility that an outstanding exposure cannot be repaid at its contractual maturity date. If the Group does not wish to refinance the exposure then there is refinance risk if the obligor is unable to repay by securing alternative finance. This may occur for a number of reasons which may include: the borrower is in financial difficulty, because the terms required to refinance are outside acceptable appetite at the time or the customer is unable to refinance externally due to a lack of market liquidity. Refinance risk exposures are managed in accordance with the Group’s existing credit risk policies, processes and controls, and are not considered to be material given the Group’s prudent credit risk appetite. Where heightened refinance risk exists exposures are minimised through intensive account management and, where appropriate, are classed as impaired and/or forborne.
MEASUREMENT
The process for credit risk identification, measurement and control is integrated into the Board-approved framework for credit risk appetite and governance.
Credit risk is measured from different perspectives using a range of appropriate modelling and scoring techniques at a number of levels of granularity, including total balance sheet, individual portfolio, pertinent concentrations and individual customer – for both new business and existing exposure. Key metrics, which may include total exposure, expected credit loss (ECL), risk-weighted assets, new business quality, concentration risk and portfolio performance, are reported monthly to risk committees and forums.
Measures such as ECL, risk-weighted assets, observed credit performance, predicted credit quality (usually from predictive credit scoring models), collateral cover and quality, and other credit drivers (such as cash flow, affordability, leverage and indebtedness) have been incorporated into the Group’s credit risk management practices to enable effective risk measurement across the Group.
The Group has also continued to strengthen its capabilities and abilities for identifying, assessing and managing climate-related risks and opportunities, recognising that climate change is likely to result in changes in the risk profile and outlook for the Group’s customers, the sectors the Group operates in and collateral/asset valuations.
In addition, stress testing and scenario analysis are used to estimate impairment losses and capital demand forecasts for both regulatory and internal purposes and to assist in the formulation and calibration of credit risk appetite, where appropriate.
As part of the ‘three lines of defence’ model, the Risk division is the second line of defence providing oversight and independent challenge to key risk decisions taken by business management. The Risk division also tests the effectiveness of credit risk management and internal credit risk controls. This includes ensuring that the control and monitoring of higher risk and vulnerable portfolios and sectors is appropriate and confirming that appropriate loss allowances for impairment are in place. Output from these reviews helps to inform credit risk appetite and credit policy.
As the third line of defence, Group Internal Audit undertakes regular risk-based reviews to assess the effectiveness of credit risk management and controls.
MITIGATION
The Group uses a range of approaches to mitigate credit risk.
Prudent credit principles, risk policies and appetite statements: the independent Risk division sets out the credit principles, credit risk policies and credit risk appetite statements. These are subject to regular review and governance, with any changes subject to an approval process. Risk teams monitor credit performance trends and the outlook. Risk teams also test the adequacy of and adherence to credit risk policies and processes throughout the Group. This includes tracking portfolio performance against an agreed set of credit risk appetite tolerances.
Robust models and controls: see model risk on page 74.
Limitations on concentration risk: there are portfolio controls on certain industries, sectors and products to reflect risk appetite as well as individual, customer and bank limit risk tolerances. Credit policies, appetite statements and mandates are aligned to the Group’s risk appetite and restrict exposure to higher risk countries and potentially vulnerable sectors and asset classes. Note 44 on page F-98 provides an analysis of loans and advances to customers by industry (for commercial customers) and product (for retail customers). Exposures are monitored to prevent both an excessive concentration of risk and single name concentrations. These concentration risk controls are not necessarily in the form of a maximum limit on exposure, but may instead require new business in concentrated sectors to fulfil additional minimum policy and/or guideline requirements. The Group’s largest credit limits are regularly monitored by the Board Risk Committee and reported in accordance with regulatory requirements.
50

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Defined country risk management framework: the Group sets a broad maximum country risk appetite. Risk-based appetite for all countries is set within the independent Risk division, taking into account economic, financial, political and social factors as well as the approved business and strategic plans of the Group.
Specialist expertise: credit quality is managed and controlled by a number of specialist units within the business and Risk division, which provide for example: intensive management and control; security perfection; maintenance of customer and facility records; expertise in documentation for lending and associated products; sector-specific expertise; and legal services applicable to the particular market segments and product ranges offered by the Group.
Stress testing: the Group’s credit portfolios are subject to regular stress testing. In addition to the Group-led, PRA and other regulatory stress tests, exercises focused on individual divisions and portfolios are also performed. For further information on stress testing process, methodology and governance see page 37.
Frequent and robust credit risk assurance: assurance of credit risk is undertaken by an independent function operating within the Risk division which are part of the Group’s second line of defence. Their primary objective is to provide reasonable and independent assurance and confidence that credit risk is being effectively managed and to ensure that appropriate controls are in place and being adhered to. Group Internal Audit also provides assurance to the Audit Committee on the effectiveness of credit risk management controls across the Group’s activities.
COLLATERAL
The principal types of acceptable collateral include:
Residential and commercial properties
Charges over business assets such as premises, inventory and accounts receivable
Financial instruments such as debt securities
Vehicles
Cash
Guarantees received from third parties
The Group maintains appetite parameters on the acceptability of specific classes of collateral.
For non-mortgage retail lending to small businesses, collateral may include second charges over residential property and the assignment of life cover.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the underlying exposure. Debt securities, including treasury and other bills, are generally unsecured, with the exception of asset-backed securities and similar instruments such as covered bonds, which are secured by portfolios of financial assets. Collateral is generally not held against loans and advances to financial institutions. However, securities are held as part of reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting agreement. Derivative transactions with financial counterparties are typically collateralised under a Credit Support Annex (CSA) in conjunction with the International Swaps and Derivatives Association (ISDA) Master Agreement. Derivative transactions with non-financial customers are not usually supported by a CSA.
The requirement for collateral and the type to be taken at origination will be based upon the nature of the transaction and the credit quality, size and structure of the borrower. For non-retail exposures, if required, the Group will often seek that any collateral includes a first charge over land and buildings owned and occupied by the business, a debenture over the assets of a company or limited liability partnership, personal guarantees, limited in amount, from the directors of a company or limited liability partnership and key man insurance. The Group maintains policies setting out which types of collateral valuation are acceptable, maximum loan to value (LTV) ratios and other criteria that are to be considered when reviewing an application. The fundamental business proposition must evidence the ability of the business to generate funds from normal business sources to repay a customer or counterparty’s financial commitment, rather than reliance on the disposal of any security provided.
Although lending decisions are primarily based on expected cash flows, any collateral provided may impact the pricing and other terms of a loan or facility granted. This will have a financial impact on the amount of net interest income recognised and on internal loss given default estimates that contribute to the determination of asset quality and returns.
The Group requires collateral to be realistically valued by an appropriately qualified source, independent of both the credit decision process and the customer, at the time of borrowing. In certain circumstances, for Retail residential mortgages this may include the use of automated valuation models based on market data, subject to accuracy criteria and LTV limits. Where third parties are used for collateral valuations, they are subject to regular monitoring and review. Collateral values are subject to review, which will vary according to the type of lending, collateral involved and account performance. Such reviews are undertaken to confirm that the value recorded remains appropriate and whether revaluation is required, considering, for example, account performance, market conditions and any information available that may indicate that the value of the collateral has materially declined. In such instances, the Group may seek additional collateral and/or other amendments to the terms of the facility. The Group adjusts estimated market values to take account of the costs of realisation and any discount associated with the realisation of the collateral when estimating credit losses.
The Group considers risk concentrations by collateral providers and collateral type with a view to ensuring that any potential undue concentrations of risk are identified and suitably managed by changes to strategy, policy and/or business plans.
The Group seeks to avoid correlation or wrong-way risk where possible. Under the Group’s repurchase (repo) policy, the issuer of the collateral and the repo counterparty should be neither the same nor connected. The same rule applies for derivatives. The Risk division has the necessary discretion to extend this rule to other cases where there is significant correlation. Countries with a rating equivalent to AA- or better may be considered to have no adverse correlation between the counterparty domiciled in that country and the country of risk (issuer of securities).
Refer to note 44 on page F-97 for further information on collateral.

51

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
ADDITIONAL MITIGATION FOR RETAIL CUSTOMERS
The Group uses a variety of lending criteria when assessing applications for mortgages and unsecured lending. The general approval process uses credit acceptance scorecards and involves a review of an applicant’s previous credit history using internal data and information held by Credit Reference Agencies (CRA).
The Group also assesses the affordability and sustainability of lending for each borrower. For secured lending this includes use of an appropriate stressed interest rate scenario. Affordability assessments for all lending are compliant with relevant regulatory and conduct guidelines. The Group takes reasonable steps to validate information used in the assessment of a customer’s income and expenditure.
In addition, the Group has in place quantitative limits such as maximum limits for individual customer products, the level of borrowing to income and the ratio of borrowing to collateral. Some of these limits relate to internal approval levels and others are policy limits above which the Group will typically reject borrowing applications. The Group also applies certain criteria that are applicable to specific products, for example applications for buy-to-let mortgages.
For UK mortgages, the Group’s policy permits owner occupier applications with a maximum LTV of 95 per cent. This can increase to 100 per cent for specific products where additional security is provided by a supporter of the applicant and held on deposit by the Group. Applications with an LTV above 90 per cent are subject to enhanced underwriting criteria, including higher scorecard cut-offs and loan size restrictions.
Buy-to-let mortgages within Retail are limited to a maximum loan size of £1,000,000 and 75 per cent LTV. Buy-to-let applications must pass a minimum rental cover ratio of 125 per cent under stressed interest rates, after applicable tax liabilities. Portfolio landlords (customers with four or more mortgaged buy-to-let properties) are subject to additional controls including evaluation of overall portfolio resilience.
The Group’s policy is to reject any application for a lending product where a customer is registered as bankrupt or insolvent, or has a recent County Court Judgment or financial default registered at a CRA used by the Group above de minimis thresholds. In addition, the Group typically rejects applicants where total unsecured debt, debt-to-income ratios, or other indicators of financial difficulty exceed policy limits.
Where credit acceptance scorecards are used, new models, model changes and monitoring of model effectiveness are independently reviewed and approved in accordance with the governance framework set by the Group Model Governance Committee.
ADDITIONAL MITIGATION FOR COMMERCIAL CUSTOMERS
Individual credit assessment and independent sanction of customer and bank limits: with the exception of small exposures to small to medium-sized enterprises (SME) customers where certain relationship managers have limited delegated credit approval authority, credit risk in commercial customer portfolios is subject to approval by the independent Risk division, which considers the strengths and weaknesses of individual transactions, the balance of risk and reward, and how credit risk aligns to the Group and divisional risk appetite. Exposure to individual counterparties, groups of counterparties or customer risk segments is controlled through a tiered hierarchy of credit authority delegations and risk-based credit limit guidances per client group for larger exposures. Approval requirements for each decision are based on a number of factors including, but not limited to, the transaction amount, the customer’s aggregate facilities, any risk mitigation in place, credit policy, risk appetite, credit risk ratings and the nature and term of the risk. The Group’s credit risk appetite criteria for counterparty and customer loan underwriting is generally the same as that for loans intended to be held to maturity. All hard loan/bond underwriting must be approved by the Risk division. A pre-approved credit matrix may be used for ‘best efforts’ underwriting.
Counterparty credit limits: limits are set against all types of exposure in a counterparty name, in accordance with an agreed methodology for each exposure type. This includes credit risk exposure on individual derivatives and securities financing transactions, which incorporates potential future exposures from market movements against agreed confidence intervals. Aggregate facility levels by counterparty are set and limit breaches are subject to escalation procedures.
Daily settlement limits: settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a corresponding receipt in cash, securities or equities. Daily settlement limits are established for each relevant counterparty to cover the aggregate of all settlement risk arising from the Group’s market transactions on any single day. Where possible, the Group uses Continuous Linked Settlement in order to reduce foreign exchange (FX) settlement risk.
MASTER NETTING AGREEMENTS
It is credit policy that a Group-approved master netting agreement must be used for all derivative and traded product transactions and must be in place prior to trading, with separate documentation required for each Group entity providing facilities. This requirement extends to trades with clients and the counterparties used for the Group’s own hedging activities, which may also include clearing trades with Central Counterparties (CCPs).
Any exceptions must be approved by the appropriate credit approver. Master netting agreements do not generally result in an offset of balance sheet assets and liabilities for accounting purposes, as transactions are usually settled on a gross basis. However, within relevant jurisdictions and for appropriate counterparty types, master netting agreements do reduce the credit risk to the extent that, if an event of default occurs, all trades with the counterparty may be terminated and settled on a net basis. The Group’s overall exposure to credit risk on derivative instruments subject to master netting agreements can change substantially within a short period, since this is the net position of all trades under the master netting agreement.
OTHER CREDIT RISK TRANSFERS
The Group also undertakes asset sales, credit derivative based transactions, securitisations (including significant risk transfer transactions), purchases of credit default swaps and purchase of credit insurance as a means of mitigating or reducing credit risk and/or risk concentration, taking into account the nature of assets and the prevailing market conditions.
MONITORING
In conjunction with the Risk division, businesses identify and define portfolios of credit and related risk exposures and the key behaviours and characteristics by which those portfolios are managed and monitored. This entails the production and analysis of regular portfolio monitoring reports for review by senior management. The Risk division in turn produces an aggregated view of credit risk across the Group, including reports on material credit exposures, concentrations, concerns and other management information, which is presented to senior officers, the divisional credit risk forums, Group Risk Committee and the Board Risk Committee.
MODELS
The performance of all models used in credit risk is monitored in line with the Group’s model governance framework – see model risk on page 74.

52

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTENSIVE CARE OF CUSTOMERS IN FINANCIAL DIFFICULTY
The Group operates a number of solutions to assist borrowers who are experiencing financial stress. The material elements of these solutions through which the Group has granted a concession, whether temporarily or permanently, are set out below.
FORBEARANCE
The Group’s aim in offering forbearance and other assistance to customers in financial distress is to benefit both the customer and the Group by supporting its customers and acting in their best interests by, where possible, bringing customer facilities back into a sustainable position.
The Group offers a range of tools and assistance to support customers who are encountering financial difficulties. Cases are managed on an individual basis, with the circumstances of each customer considered separately and the action taken judged as being appropriate and sustainable for both the customer and the Group.
Forbearance measures consist of concessions towards a debtor that is experiencing or about to experience difficulties in meeting its financial commitments. This can include modification of the previous terms and conditions of a contract or a total or partial refinancing of a troubled debt contract, either of which would not have been required had the debtor not been experiencing financial difficulties.
The provision and review of such assistance is controlled through the application of an appropriate policy framework and associated controls. Regular review of the assistance offered to customers is undertaken to confirm that it remains appropriate, alongside monitoring of customers’ performance and the level of payments received.
The Group classifies accounts as forborne at the time a customer in financial difficulty is granted a concession.
Balances in default or classified as Stage 3 are always considered to be non-performing. Balances may be non-performing but not in default or Stage 3, where for example they are within their non-performing forbearance cure period.
Non-performing exposures can be reclassified as performing forborne after a minimum 12-month cure period, providing there are no past due amounts or concerns regarding the full repayment of the exposure. A minimum of a further 24 months must pass from the date the forborne exposure was reclassified as performing forborne before the account can exit forbearance. If conditions to exit forbearance are not met at the end of this probation period, the exposure shall continue to be identified as forborne until all the conditions are met.
The Group’s treatment of loan renegotiations is included in the impairment policy in note 2(H) on page F-17.
CUSTOMERS RECEIVING SUPPORT FROM UK GOVERNMENT SPONSORED PROGRAMMES
To assist customers in financial distress, the Group participates in UK Government sponsored programmes for households, including the Income Support for Mortgage Interest programme, under which the government pays the Group all or part of the interest on the mortgage on behalf of the customer. This is provided as a government loan which the customer must repay.
LLOYDS BANK GROUP CREDIT RISK PORTFOLIO IN 2022
OVERVIEW
The Group’s portfolios are well-positioned and the Group retains a prudent approach to credit risk appetite and risk management, with strong credit origination criteria and robust LTVs in the secured portfolios.
Observed credit performance remains strong, despite the continued economic uncertainty with very modest evidence of deterioration and sustained low levels of new to arrears. Looking forward, there are risks from a higher inflation and interest rate environment as modelled in the Group’s expected credit loss (ECL) allowance via the multiple economic scenarios (MES). The Group continues to monitor the economic environment carefully through a suite of early warning indicators and governance arrangements that ensure risk mitigating action plans are in place to support customers and protect the Group’s positions.
The impairment charge in 2022 was £1,452 million, compared to a release of £1,318 million in 2021. This reflects a more normalised, but still low, pre-updated MES charge and a charge from economic outlook revisions. The latter includes a £400 million release from the Group's central adjustment which addressed downside risk outside of the base case conditioning assumptions in relation to COVID-19.
This reporting period also coincided with the implementation of CRD IV regulatory requirements, which resulted in updates to credit risk measurement and modelling to maintain alignment between IFRS 9 and regulatory definitions of default. Most notably for UK mortgages, default was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days. In addition, other indicators of mortgage default are added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance.
The Group’s ECL allowance on loans and advances to customers increased in the period to £4,779 million (31 December 2021: £3,998 million), largely due to the impact of the updated MES. Changes related to CRD IV default definitions have resulted in material movements between stages, although these have not materially impacted total ECL as management judgements were previously held in lieu of anticipated changes.
Predominantly as a result of the CRD IV definition changes and updated MES, Stage 2 loans and advances to customers increased from £34,884 million to £60,103 million and as a percentage of total lending increased by 5.7 percentage points to 13.7 per cent (31 December 2021: 8.0 per cent). Of the total Group Stage 2 loans and advances, 94.1 per cent are up to date (31 December 2021: 89.0 per cent) with sustained low levels of new to arrears. Stage 2 coverage reduced to 3.3 per cent (31 December 2021: 3.4 per cent).
Similarly, Stage 3 loans and advances increased in the period to £7,611 million (31 December 2021: £6,406 million), and as a percentage of total lending increased to 1.7 per cent (31 December 2021: 1.5 per cent). Stage 3 coverage decreased by 1.9 percentage points to 25.5 per cent (31 December 2021: 27.4 per cent) largely driven by comparatively better quality assets moving into Stage 3 through these CRD IV changes. In the period since the CRD IV changes, Stage 3 loans and advances have been stable.
PRUDENT RISK APPETITE AND RISK MANAGEMENT
The Group continues to take a prudent and proactive approach to credit risk management and credit risk appetite, whilst working closely with customers to help them through cost of living pressures and any deterioration in broader economic conditions
Sector, asset and product concentrations within the portfolios are closely monitored and controlled, with mitigating actions taken where appropriate. Sector and product risk appetite parameters help manage exposure to certain higher risk and cyclical sectors, segments and asset classes
The Group’s effective risk management seeks to ensure early identification and management of customers and counterparties who may be showing signs of distress
The Group will continue to work closely with its customers to ensure that they receive the appropriate level of support, including where repayments under the UK Government scheme lending fall due


53

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Impairment charge (credit) by division
Loans and advances to customers
£m
Loans and advances to banks
£m
Debt
securities
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Undrawn balances
£m
2022
£m
20211
£m
UK mortgages295     295 (273)
Credit cards556    15 571 (52)
Loans and overdrafts452    47 499 39 
UK Motor Finance(2)    (2)(151)
Other10     10 (10)
Retail1,311    62 1,373 (447)
Small and Medium Businesses190    (2)188 (340)
Corporate and Institutional Banking217 9 6  51 283 (529)
Commercial Banking407 9 6  49 471 (869)
Other(398)  6  (392)(2)
Total impairment charge (credit)1,320 9 6 6 111 1,452 (1,318)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.


54

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
GROUP LOANS AND ADVANCES TO CUSTOMERS
The following pages contain analysis of the Group’s loans and advances to customers by sub-portfolio. Loans and advances to customers are categorised into the following stages:
Stage 1 assets comprise of newly originated assets (unless purchased or originated credit impaired), as well as those which have not experienced a significant increase in credit risk. These assets carry an expected credit loss allowance equivalent to the expected credit losses that result from those default events that are possible within 12 months of the reporting date (12 month expected credit losses).
Stage 2 assets are those which have experienced a significant increase in credit risk since origination. These assets carry an expected credit loss allowance equivalent to the expected credit losses arising over the lifetime of the asset (lifetime expected credit losses).
Stage 3 assets have either defaulted or are otherwise considered to be credit impaired. These assets carry a lifetime expected credit loss.
Purchased or originated credit-impaired assets (POCI) are those that have been originated or acquired in a credit impaired state. This includes within the definition of credit impaired the purchase of a financial asset at a deep discount that reflects impaired credit losses.
Total expected credit loss allowance
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Customer related balances
Drawn4,475 3,804 
Undrawn304 194 
4,779 3,998 
Loans and advances to banks9 – 
Debt securities8 
Total expected credit loss allowance4,796 4,000 
Movements in total expected credit loss allowance
Opening ECL at 31 Dec 20211
£m
Write-offs
and other2
£m
Income
statement
charge (credit)
£m
Net ECL increase
(decrease)
£m
Closing ECL at 31 Dec 2022
£m
UK mortgages837 77 295 372 1,209 
Credit cards521 (329)571 242 763 
Loans and overdrafts445 (266)499 233 678 
UK Motor Finance298 (44)(2)(46)252 
Other82 (6)10 4 86 
Retail2,183 (568)1,373 805 2,988 
Small and Medium Businesses459 (98)188 90 549 
Corporate and Institutional Banking957 18 283 301 1,258 
Commercial Banking1,416 (80)471 391 1,807 
Other401 (8)(392)(400)1 
Total3
4,000 (656)1,452 796 4,796 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
2Contains adjustments in respect of purchased or originated credit-impaired financial assets.
3Total ECL includes £17 million relating to other non customer-related assets (31 December 2021: £2 million).


55

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Loans and advances to customers and expected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2022
Loans and advances to customers
UK mortgages257,517 41,783 3,416 9,622 312,338 13.4 1.1 
Credit cards11,416 3,287 289  14,992 21.9 1.9 
Loans and overdrafts8,357 1,713 247  10,317 16.6 2.4 
UK Motor Finance12,174 2,245 154  14,573 15.4 1.1 
Other13,990 643 157  14,790 4.3 1.1 
Retail303,454 49,671 4,263 9,622 367,010 13.5 1.2 
Small and Medium Businesses30,781 5,654 1,760  38,195 14.8 4.6 
Corporate and Institutional Banking31,729 4,778 1,588  38,095 12.5 4.2 
Commercial Banking62,510 10,432 3,348  76,290 13.7 4.4 
Other1
(3,198)   (3,198)
Total gross lending362,766 60,103 7,611 9,622 440,102 13.7 1.7 
ECL allowance on drawn balances(678)(1,792)(1,752)(253)(4,475)
Net balance sheet carrying value362,088 58,311 5,859 9,369 435,627 
Customer related ECL allowance (drawn and undrawn)
UK mortgages92 553 311 253 1,209 
Credit cards173 477 113  763 
Loans and overdrafts185 367 126  678 
UK Motor Finance2
95 76 81  252 
Other16 18 52  86 
Retail561 1,491 683 253 2,988 
Small and Medium Businesses129 271 149  549 
Corporate and Institutional Banking110 208 924  1,242 
Commercial Banking239 479 1,073  1,791 
Other     
Total800 1,970 1,756 253 4,779 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers
UK mortgages 1.3 9.1 2.6 0.4 
Credit cards1.5 14.5 39.1  5.1 
Loans and overdrafts2.2 21.4 51.0  6.6 
UK Motor Finance0.8 3.4 52.6  1.7 
Other0.1 2.8 33.1  0.6 
Retail0.2 3.0 16.0 2.6 0.8 
Small and Medium Businesses0.4 4.8 8.5  1.4 
Corporate and Institutional Banking0.3 4.4 58.2  3.3 
Commercial Banking0.4 4.6 32.0  2.3 
Other   
Total0.2 3.3 23.1 2.6 1.1 
1Contains centralised fair value hedge accounting adjustments.
2UK Motor Finance for Stages 1 and 2 include £92 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.


56

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 2
as % of
total
%
Stage 3
as % of
total
%
At 31 December 2021
Loans and advances to customers
UK mortgages273,629 21,798 1,940 10,977 308,344 7.1 0.6 
Credit cards1
11,918 2,077 292 – 14,287 14.5 2.0 
Loans and overdrafts8,181 1,105 271 – 9,557 11.6 2.8 
UK Motor Finance12,247 1,828 201 – 14,276 12.8 1.4 
Other1
11,198 593 169 – 11,960 5.0 1.4 
Retail317,173 27,401 2,873 10,977 358,424 7.6 0.8 
Small and Medium Businesses1
36,134 4,992 1,747 – 42,873 11.6 4.1 
Corporate and Institutional Banking1
29,526 2,491 1,786 – 33,803 7.4 5.3 
Commercial Banking65,660 7,483 3,533 – 76,676 9.8 4.6 
Other1,2
(467)– – – (467)
Total gross lending382,366 34,884 6,406 10,977 434,633 8.0 1.5 
ECL allowance on drawn balances(909)(1,112)(1,573)(210)(3,804)
Net balance sheet carrying value381,457 33,772 4,833 10,767 430,829 
Customer related ECL allowance (drawn and undrawn)
UK mortgages49 394 184 210 837 
Credit cards1
144 249 128 – 521 
Loans and overdrafts136 170 139 – 445 
UK Motor Finance3
108 74 116 – 298 
Other1
15 15 52 – 82 
Retail452 902 619 210 2,183 
Small and Medium Businesses1
104 176 179 – 459 
Corporate and Institutional Banking1
56 120 780 – 956 
Commercial Banking160 296 959 – 1,415 
Other1
400 – – – 400 
Total1,012 1,198 1,578 210 3,998 
Customer related ECL allowance (drawn and undrawn) as a percentage of loans and advances to customers3
UK mortgages– 1.8 9.5 1.9 0.3 
Credit cards1
1.2 12.0 43.8 – 3.6 
Loans and overdrafts1.7 15.4 51.3 – 4.7 
UK Motor Finance0.9 4.0 57.7 – 2.1 
Other1
0.1 2.5 30.8 – 0.7 
Retail0.1 3.3 21.5 1.9 0.6 
Small and Medium Businesses1
0.3 3.5 10.2 – 1.1 
Corporate and Institutional Banking1
0.2 4.8 43.7 – 2.8 
Commercial Banking0.2 4.0 27.1 – 1.8 
Other1
– – – 
Total0.3 3.4 24.6 1.9 0.9 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail
2Contains centralised fair value hedge accounting adjustments.
3UK Motor Finance for Stages 1 and 2 include £95 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.



57

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Stage 2 loans and advances to customers and expected credit loss allowance
Up to date
1-30 days past due2
Over 30 days past due
PD movements
Other1
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
Gross
lending
£m
ECL3
£m
As % of
gross
lending
%
At 31 December 2022
UK mortgages29,718 263 0.9 9,613 160 1.7 1,633 67 4.1 819 63 7.7 
Credit cards3,023 386 12.8 136 46 33.8 98 30 30.6 30 15 50.0 
Loans and overdrafts1,311 249 19.0 234 53 22.6 125 45 36.0 43 20 46.5 
UK Motor Finance1,047 28 2.7 1,045 23 2.2 122 18 14.8 31 7 22.6 
Other160 5 3.1 384 7 1.8 54 4 7.4 45 2 4.4 
Retail35,259 931 2.6 11,412 289 2.5 2,032 164 8.1 968 107 11.1 
Small and Medium Businesses4,081 223 5.5 1,060 27 2.5 339 13 3.8 174 8 4.6 
Corporate and Institutional Banking4,706 207 4.4 24 1 4.2 5   43   
Commercial Banking8,787 430 4.9 1,084 28 2.6 344 13 3.8 217 8 3.7 
Total44,046 1,361 3.1 12,496 317 2.5 2,376 177 7.4 1,185 115 9.7 
At 31 December 2021
UK mortgages14,845 132 0.9 4,133 155 3.8 1,433 38 2.7 1,387 69 5.0 
Credit cards4
1,755 176 10.0 210 42 20.0 86 20 23.3 26 11 42.3 
Loans and overdrafts505 82 16.2 448 43 9.6 113 30 26.5 39 15 38.5 
UK Motor Finance581 20 3.4 1,089 26 2.4 124 19 15.3 34 26.5 
Other4
194 2.1 306 2.3 44 4.5 49 4.1 
Retail17,880 414 2.3 6,186 273 4.4 1,800 109 6.1 1,535 106 6.9 
Small and Medium Businesses4
3,570 153 4.3 936 14 1.5 297 2.0 189 1.6 
Corporate and Institutional Banking4
2,447 118 4.8 15 13.3 – – 25 – – 
Commercial Banking6,017 271 4.5 951 16 1.7 301 2.0 214 1.4 
Total23,897 685 2.9 7,137 289 4.0 2,101 115 5.5 1,749 109 6.2 
1Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. As of 31 December 2022, interest-only mortgage customers at risk of not meeting their final term payment are now directly classified as Stage 2 up to date “Other”, driving movement of gross lending from the category of Stage 2 up to date “PD movement” into “Other”.
2Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.
3    Expected credit loss allowance on loans and advances to customers (drawn and undrawn).
4    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
The Group’s assessment of a significant increase in credit risk, and resulting categorisation of Stage 2, includes customers moving into early arrears as well as a broader assessment that an up to date customer has experienced a level of deterioration in credit risk since origination. A more sophisticated assessment is required for up to date customers, which varies across divisions and product type. This assessment incorporates specific triggers such as a significant proportionate increase in probability of default relative to that at origination, recent arrears, forbearance activity, internal watch lists and external bureau flags. Up to date exposures in Stage 2 are likely to show lower levels of expected credit loss (ECL) allowance relative to those that have already moved into arrears given that an arrears status typically reflects a stronger indication of future default and greater likelihood of credit losses.

58

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL
The Retail portfolio has remained resilient and well-positioned despite pressure on consumer disposable incomes from rising interest rates, inflation and a higher cost of living. Risk management has been enhanced since the last financial crisis, with strong affordability and indebtedness controls for new lending and a prudent risk appetite approach
Despite external pressures, only very modest signs of deterioration are evident across the portfolios, arrears rates remain low and generally below pre-pandemic levels. New lending credit quality remains strong and performance is broadly stable
The Group is closely monitoring the impacts of the rising cost of living on consumers to ensure we remain close to any signs of deterioration. Lending controls are under continuous review and we have taken proactive risk actions calibrated to the latest Group macroeconomic outlook. Precautionary expected credit loss (ECL) judgements have also been raised to cover potential future deterioration from cost of living risks
The Retail impairment charge in 2022 was £1,373 million, compared to a release of £447 million for 2021 with updated macroeconomic assumptions within the ECL model driving a charge for 2022 compared to a release last year
Existing IFRS 9 staging rules and triggers have been maintained across Retail from the 2021 year end with the exception of mortgages. The change maintains alignment between IFRS 9 Stage 3 and new regulatory definitions of default. Default continues to be considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to significantly affect their ability to repay the amount due. For mortgages, this was previously deemed to have occurred no later than when a payment was 180 days past due; in line with CRD IV this has now been reduced to 90 days, as well as including end-of-term payments on past due interest-only accounts and all non-performing loans. Overall ECL is not materially impacted as management judgements were previously held in lieu of these known changes. However, material movements between stages were observed, with an additional £2.8 billion of assets in Stage 3 and £6.1 billion in Stage 2 at the point of implementation, both as a result of the broader definition of default
As a result of updated macroeconomic assumptions within the ECL model, Retail customer related ECL allowance as a percentage of drawn loans and advances (coverage) increased to 0.8 per cent (31 December 2021: 0.6 per cent). As at 31 December 2022 the majority of ECL increases are reflected within Stage 2 under IFRS 9, representing cases which have observed a significant increase in credit risk since origination (SICR)
Stage 2 loans and advances now comprises 13.5 per cent of the Retail portfolio (31 December 2021: 7.6 per cent), of which 94.0 per cent are up to date, performing loans (31 December 2021: 87.8 per cent)
The CRD IV changes have increased the proportion of UK mortgage accounts reaching the broader definition of default and has resulted in a slight decrease in Stage 2 ECL coverage to 3.0 per cent (31 December 2021: 3.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 3 loans and advances have increased to 1.2 per cent of total loans and advances (31 December 2021: 0.8 per cent) while Stage 3 ECL coverage decreased to 16.5 per cent (31 December 2021: 22.6 per cent) due to a higher proportion of mortgages triggering 90 days past due, with lower coverage on average. Underlying credit deterioration remains relatively limited outside of definition of default changes
UK MORTGAGES
The UK mortgages portfolio is well positioned with low arrears and a strong loan to value (LTV) profile. The Group has actively improved the quality of the portfolio over the years using robust affordability and credit controls, while the balances of higher risk portfolios originated prior to 2008 have continued to reduce
Arrears rates remain broadly stable with slight increases observed on variable rate products following UK Bank Rate rises exacerbated by attrition from customers refinancing to fixed rates
Total loans and advances increased to £312.3 billion (31 December 2021: £308.3 billion), with a small reduction in average LTV. The proportion of balances with a LTV greater than 90 per cent increased. The average LTV of new business decreased
Updated macroeconomic assumptions within the ECL model, including a forecast reduction in house prices, resulted in a net impairment charge of £295 million for 2022 compared to a credit of £273 million for 2021. Total ECL coverage increased to 0.4 per cent (31 December 2021: 0.3 per cent)
As a result of updated macroeconomic assumptions within the ECL model, Stage 2 loans and advances increased to 13.4 per cent of the portfolio (31 December 2021: 7.1 per cent), while Stage 2 ECL coverage has decreased to 1.3 per cent (31 December 2021: 1.8 per cent) due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default
Stage 3 loans and advances have increased to 1.1 per cent of the portfolio (31 December 2021: 0.6 per cent) and due to a higher proportion of mortgage accounts reaching the broader CRD IV definition of default, Stage 3 ECL coverage decreased to 9.1 per cent (31 December 2021: 9.5 per cent)
CREDIT CARDS
Credit cards balances increased to £15.0 billion (31 December 2021 £14.3 billion) due to recovery in customer spend
The credit card portfolio is a prime book with low levels of arrears and strong repayment rates despite recent affordability pressures
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £571 million for 2022, compared to a credit of £52 million in 2021. Total ECL coverage increased to 5.1 per cent (31 December 2021: 3.7 per cent)
This is reflected in Stage 2 loans and advances which increased to 21.9 per cent of the portfolio (31 December 2021: 14.5 per cent) and Stage 2 ECL coverage which has increased to 14.5 per cent (31 December 2021: 12.0 per cent)
Stage 3 loans and advances remained broadly stable at 1.9 per cent of the portfolio (31 December 2021: 2.0 per cent), while Stage 3 ECL coverage has reduced to 50.9 per cent (31 December 2021: 56.9 per cent)

59

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOANS AND OVERDRAFTS
Loans and advances for personal current account and the personal loans portfolios increased to £10.3 billion (31 December 2021: £9.6 billion) with continued recovery in customer spend and demand for credit
Updated macroeconomic assumptions within the ECL model and forward looking judgements for the increased risk from inflation and a higher cost of living resulted in an impairment charge of £499 million for the full year 2022 compared to a charge of £39 million for 2021
Stage 2 ECL coverage increased to 21.4 per cent (31 December 2021: 15.4 per cent) and overall ECL coverage to 6.6 per cent (31 December 2021: 4.7 per cent)
Stage 3 ECL coverage reduced slightly to 64.6 per cent (31 December 2021: 67.5 per cent)
UK MOTOR FINANCE
The UK Motor Finance portfolio increased from £14.3 billion for 2021 to £14.6 billion for 2022, with ongoing new car supply constraints being offset by continued strong demand for used vehicles
There was a net impairment credit of £2 million for 2022 reflecting continued low levels of losses given resilient used car prices. This compares to a credit of £151 million for 2021, which benefitted from ECL releases as used car prices materially outperformed expectations set earlier in the pandemic. However, used car prices have begun to fall from recent high levels with this trend expected to continue. ECL coverage decreased to 1.7 per cent (31 December 2021: 2.1 per cent)
Updates to Residual Value (RV) and Voluntary Termination (VT) risk held against Personal Contract Purchase (PCP) and Hire Purchase (HP) lending are included within the impairment charge. Continued resilience in used car prices and disposal experience, partially driven by global supply issues, offset by underperformance in some segments, has resulted in broadly flat RV and VT ECL of £92 million as at 31 December 2022 (31 December 2021: £95 million)
Stable credit performance and continued resilience in used car prices has resulted in Stage 2 ECL coverage reducing slightly to 3.4 per cent (31 December 2021:4.0 per cent) and Stage 3 ECL reducing to 52.6 per cent (31 December 2021: 57.7 per cent)
OTHER
Other loans and advances increased slightly to £14.8 billion (31 December 2021: £12.0 billion). Stage 3 loans and advances remain stable at 1.1 per cent (31 December 2021: 1.4 per cent) and Stage 3 coverage at 33.1 per cent (31 December 2021: 30.8 per cent)
There was a net impairment charge of £10 million for 2022 compared to a credit of £10 million for 2021
Retail UK mortgages loans and advances to customers1
At 31 Dec 2022
£m
At 31 Dec 2021
£m
Mainstream253,283 248,013 
Buy-to-let51,529 51,111 
Specialist7,526 9,220 
Total312,338 308,344 
1Balances include the impact of HBOS-related acquisition adjustments.

60

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INTEREST-ONLY MORTGAGES
The Group provides interest-only mortgages to owner occupier mortgage customers whereby only payments of interest are made for the term of the mortgage with the customer responsible for repaying the principal outstanding at the end of the loan term. At 31 December 2022, owner occupier interest-only balances as a proportion of total owner occupier balances had reduced to 16.4 per cent (31 December 2021:18.7 per cent). The average indexed loan to value remained low at 35.5 per cent (31 December 2021:36.8 per cent).
For existing interest-only mortgages, a contact strategy is in place during the term of the mortgage to ensure that customers are aware of their obligations to repay the principal upon maturity of the loan.
Treatment strategies are in place to help customers anticipate and plan for repayment of capital at maturity and support those who may have difficulty in repaying the principal amount. A dedicated specialist team supports customers who have passed their contractual maturity date and are unable to fully repay the principal. A range of treatments are offered to customers based on their individual circumstances to create fair and sustainable outcomes.
Analysis of owner occupier interest-only mortgages
At 31 Dec
2022
At 31 Dec
2021
Interest-only balances (£m)42,697 48,128 
Stage 1 (%)58.570.7 
Stage 2 (%)25.317.1 
Stage 3 (%)3.72.8 
Purchased or originated credit-impaired (%)12.59.4 
Average loan to value (%)35.536.8 
Maturity profile (£m)
Due1,931 1,803 
Within 1 year1,453 1,834 
2 to 5 years8,832 8,889 
6 to 10 years16,726 17,882 
Greater than 10 years13,755 17,720 
Past term interest-only balances (£m)1
1,906 1,790 
Stage 1 (%)0.20.7 
Stage 2 (%)11.933.0 
Stage 3 (%)45.629.6 
Purchased or originated credit-impaired (%)42.336.7 
Average loan to value (%)33.233.0 
Negative equity (%)2.01.8 
1Balances where all interest-only elements have moved past term. Some may subsequently have had a term extension, so are no longer classed as due.

61

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
RETAIL FORBEARANCE
The basis of disclosure for forbearance is aligned to definitions used in the European Banking Authority’s FINREP reporting. Total forbearance for the major retail portfolios has reduced by £1.1 billion to £4.3 billion. This is driven by a reduction in customers with a historical capitalisation treatment (where arrears were reset and added to the loan balance) and, following the implementation of new regulatory requirements, the removal of past term interest-only mortgages as a forbearance event where a forbearance treatment has not been granted.
The main customer treatments included are: repair, where arrears are added to the loan balance and the arrears position cancelled; instances where there are suspensions of interest and/or capital repayments; and refinance personal loans.
As a percentage of loans and advances, forbearance loans decreased to 1.2 per cent at 31 December 2022 (31 December 2021: 1.5 per cent).
Retail forborne loans and advances (audited)
Total
£m
Of which
Stage 2
£m
Of which
Stage 3
£m
Of which POCI
£m
At 31 December 2022
UK mortgages3,655 684 951 1,995 
Credit cards260 90 125  
Loans and overdrafts308 125 117  
UK Motor Finance77 32 42  
Total4,300 931 1,235 1,995 
At 31 December 2021
UK mortgages4,725 1,216 901 2,600 
Credit cards288 90 141 – 
Loans and overdrafts312 99 131 – 
UK Motor Finance102 38 62 – 
Total5,427 1,443 1,235 2,600 
COMMERCIAL BANKING
PORTFOLIO OVERVIEW
The Commercial portfolio credit quality remains resilient overall, with a focused approach to credit underwriting and monitoring standards and proactively managing exposures to higher risk and vulnerable sectors. While some of the Group’s metrics indicate very modest deterioration, especially in consumer-led sectors, these are not considered to be material
The Group has reduced overall exposure to cyclical sectors since 2019 and continues to closely monitor credit quality, sector and single name concentrations. Sector and credit risk appetite continue to be proactively managed to ensure the Group is protected and clients are supported in the right way
The Group continues to carefully monitor the level of arrears on lending under the UK Government support schemes, including the Bounce Back Loan Scheme and the Coronavirus Business Interruption Loan Scheme, where UK Government guarantees are in place at 100 per cent and 80 per cent respectively. The Group will continue to review customer trends and take early risk mitigating actions as appropriate, including actions to review and manage refinancing risk
The Group continues to provide early support to its more vulnerable customers through focused risk management via its Watchlist and Business Support framework. The Group will continue to balance prudent risk appetite with ensuring support for financially viable clients on their road to recovery
IMPAIRMENTS
There was a net impairment charge of £471 million in 2022, compared to a net impairment credit of 869 million in 2021. This was driven by a charge from economic outlook revisions. The remaining pre-updated MES charge was largely driven by a further material charge in the fourth quarter on a pre-existing single case
ECL allowances increased by £376 million to £1,791 million at 31 December 2022 (31 December 2021: £1,415 million). The ECL provision at 31 December 2022 includes the capture of the impact of inflationary pressures and supply chain constraints and assumes additional losses will emerge as a result of these and other emerging risks, through the multiple economic scenarios
As a result of the deterioration in the Group’s forward-looking modelled economic assumptions, Stage 2 loans and advances increased by £2,949 million to £10,432 million (31 December 2021: £7,483 million), with 94.6 per cent of Stage 2 balances up to date. Stage 2 as a proportion of total loans and advances to customers increased to 13.7 per cent (31 December 2021: 9.8 per cent). Stage 2 ECL coverage was higher at 4.6 per cent (31 December 2021: 4.0 per cent) with the increase in coverage a direct result of the change in the multiple economic scenarios
Stage 3 loans and advances reduced to £3,348 million (31 December 2021: £3,533 million) and as a proportion of total loans and advances to customers, reduced to 4.4 per cent (31 December 2021: 4.6 per cent), largely as a result of net repayments and write-offs in the Corporate and Institutional Banking portfolio. Stage 3 ECL coverage increased to 39.2 per cent (31 December 2021: 31.8 per cent) predominantly driven by a further material charge on a pre-existing single case

62

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
COMMERCIAL BANKING UK DIRECT REAL ESTATE
Commercial Banking UK Direct Real Estate gross lending stood at £10.7 billion at 31 December 2022 (net of exposures subject to protection through Significant Risk Transfer (SRT) securitisations)
The Group classifies Direct Real Estate as exposure which is directly supported by cash flows from property activities (as opposed to trading activities, such as hotels, care homes and housebuilders). Exposures of £5.3 billion to social housing providers are also excluded
Recognising this is a cyclical sector, total quantum (gross and net) and asset type quantum caps are in place to control origination and exposure. Focus remains on the UK market and new business has been written in line with a prudent risk appetite with conservative LTVs, strong quality of income and proven management teams. During 2022, the Group increased the reporting granularity of underlying LTV data as detailed in the LTV - UK Direct Real Estate table
Overall performance has remained resilient and although the Group saw some increase in cases on its closer monitoring Watchlist category, these are predominantly purely precautionary, and levels of this remain significantly below that seen during the pandemic. Transfers to the Group’s Business Support Unit have been limited
Rent collection has largely recovered and stabilised following the coronavirus pandemic, although challenges remain in some sectors. Despite some material headwinds, including the inflationary environment and the impact of rising interest rates, which impacts debt servicing and refinance capacity, the portfolio is well-positioned and proactively managed, with conservative LTVs, good levels of interest cover, and appropriate risk mitigants in place:
CRE exposures continue to be heavily weighted towards investment real estate (c.90 per cent) rather than development. Of these investment exposures, over 91 per cent have an LTV of less than 60 per cent, with an average LTV of 40 per cent
c.90 per cent of CRE exposures have an interest cover ratio of greater than 2.0 times and in SME, LTV at origination has been typically limited to c.55 per cent, given prudent repayment cover criteria (including a notional base rate stress)
Approximately 47 per cent of exposures relate to commercial real estate (with no speculative development lending) with the remainder predominantly related to residential real estate. The underlying sub sector split is diversified with more limited exposure to higher risk sub sectors (c.13 per cent of exposures secured by Retail assets, with appetite tightened since 2018)
Use of SRT securitisations also acts as a risk mitigant in this portfolio, with run-off of these carefully managed and sequenced
Both investment and development lending is subject to specific credit risk appetite criteria. Development lending criteria includes maximum loan to gross development value and maximum loan to cost, with funding typically only released against completed work, as confirmed by the Group’s monitoring quantity surveyor
LTV – UK Direct Real Estate
At 31 December 20221,2,3
At 31 December 20211,2,3
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Stage 1 and 2
£m
Stage 3
£m
Total
£m
Total
%
Investment exposures
Less than 60 per cent7,721 47 7,768 91.0 6,461 52 6,513 83.2 
60 per cent to 70 per cent452 9 461 5.4 617 622 8.0 
70 per cent to 80 per cent58  58 0.7 129 13 142 1.8 
80 per cent to 100 per cent17 13 30 0.4 84 86 1.1 
100 per cent to 120 per cent8 23 31 0.4 102 108 1.4 
120 per cent to 140 per cent1  1  – 0.1 
Greater than 140 per cent13 54 67 0.8 12 46 58 0.7 
Unsecured4
115  115 1.3 288 – 288 3.7 
Subtotal8,385 146 8,531 100.0 7,601 220 7,821 100.0 
Other5
346 13 359 1,460 27 1,487 
Total investment8,731 159 8,890 9,061 247 9,308 
Development900 7 907 1,233 17 1,250 
UK Government Supported Lending6
278 5 283 362 367 
Total9,909 171 10,080 10,656 269 10,925 
1Excludes Commercial Banking UK Direct Real Estate exposures subject to protection through Significant Risk Transfer transactions.
2Excludes £0.6 billion in Business Banking (31 December 2021: £0.7 billion).
3Year on year increase in less than 60 per cent driven by improved data coverage with clients moving from 'Other’.
4Predominantly Investment grade corporate CRE lending where the Group is relying on the corporate covenant.
5Mainly lower value transactions where LTV not recorded on Commercial Banking UK Direct Real Estate monitoring system. Year on year decrease driven by improved data coverage with clients now reported in LTV band.
6Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS) lending to real estate clients, where government guarantees are in place at 100 per cent and 80 per cent, respectively.
COMMERCIAL BANKING FORBEARANCE
Commercial Banking forborne loans and advances (audited)
At 31 December 20221
At 31 December 2021
Type of forbearanceTotal
£m
Of which
Stage 3
£m
Total
£m
Of which
Stage 3
£m
Refinancing13 11 14 11 
Modification3,460 2,884 3,624 2,851 
Total3,473 2,895 3,638 2,862 
1    Includes £279 million (of which £254 million are guaranteed through the UK Government Bounce Back Loan Scheme) in Business Banking reported for the first time, £210 million of which is Stage 3.
63

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LOAN PORTFOLIO
SUMMARY OF LOAN LOSS EXPERIENCE
IFRS
2022
£m
2021
£m
2020
£m
Gross loans and advances to banks and customers and reverse repurchase agreements487,733 488,819 491,796 
Allowance for impairment losses4,484 3,804 5,705 
Ratio of allowance for credit losses to total lending (%)0.9 0.8 1.2 
Advances written off, net of recoveriesAs a percentage of average lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks    – – 
Loans and advances to customers:
Mortgages(17)(55)(71) – – 
Other personal lending(570)(626)(849)2.3 2.5 3.1 
Property companies and construction(49)(124)(65)0.2 0.4 0.2 
Financial, business and other services(18)(41)(39)0.1 0.2 0.2 
Transport, distribution and hotels(28)(32)(52)0.2 0.2 0.4 
Manufacturing(10)(2)(6)0.3 0.1 0.1 
Other(67)(55)(197)0.2 0.2 0.7 
(759)(935)(1,279)0.2 0.2 0.3 
Reverse repurchase agreements – –  – – 
Total net advances written off(759)(935)(1,279)0.2 0.2 0.3 
Allowance for expected credit lossesAs a percentage of closing lending
IFRS
2022
£m
2021
£m
2020
£m
2022
%
2021
%
2020
%
Loans and advances to banks9 – 0.1 – 0.1 
Loans and advances to customers:
Mortgages1,252 1,099 1,075 0.4 0.3 0.4 
Other personal lending1,305 967 1,649 5.0 3.9 6.5 
Property companies and construction370 352 825 1.5 1.3 2.7 
Financial, business and other services180 144 440 0.8 0.2 0.6 
Transport, distribution and hotels939 798 917 7.2 6.0 6.4 
Manufacturing54 53 111 1.6 1.5 2.5 
Other375 391 684 1.3 1.4 2.4 
4,475 3,804 5,701 1.0 0.8 1.2 
Reverse repurchase agreements – –  – – 
At 31 December4,484 3,804 5,705 0.9 0.8 1.2 
64

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DATA RISK
DEFINITION
Data risk is defined as the risk of the Group failing to effectively govern, manage and control its data (including data processed by third partythird-party suppliers), leading to unethical decisions, poor customer outcomes, loss of value to the Group and mistrust.
EXPOSURES
Data risk is present in all aspects of the business where data is processed, both within the Group and by third parties including colleague and contractor, prospective and existing customer lifecycle and insight processes. Data risk manifests:
When personal data is not gathered legally, for a legitimate purpose, or is not managed or protected from misuse and/or processed in a way that complies with General Data Protection Regulations (GDPR) and other data privacy regulatory obligations
When data quality (accuracy, completeness, consistency, uniqueness, validityissues are not identified and timeliness) is not managed resulting in data used in systems, processes and products not being fit for the intended purposeappropriately
When data records are not created, retained, protected, destroyed, or retrieved appropriately
When data governance fails to provide robust oversight of data decision-making, controls and the control mechanismsactions to ensure strategies and management instructions are implemented effectively
When data standards are not maintained, across core data, data management risks are not managed and data-related issues are not remediated, as a result of poor data management, resulting in inaccurate,and incomplete data that is not available at the right time, to the right people, to enable business decisions to be made, and regulatory reporting requirements to be fulfilled
When critical data mapping and data information standards are not followed, impacting compliance, traceability and understanding of data
MEASUREMENT
Data risk covers data governance, data management and data privacy and ethics and is measured through a series of quantitative and qualitative indicators, alignedmetrics.
MITIGATION
Mitigation strategies are adopted to key sources of data risk for the Group coveringreduce data governance, data management, and data privacy and ethics. In addition to risk appetite measuresethical risks. Control assessments are logged and limits, data riskstracked on One Risk and controls are monitored and governed through Group and sub-group committees on a regular basis. Significant issues are escalated to the Group Risk Committee.
MITIGATION
Data risk is a key component of the Group's enterprise risk management framework, where the focus is on the end-to-end management of data risk. This ensures that risks are identified, assessed, managed, monitored and reported using the risk and control self-assessment process.
Control Self-Assessment system with supporting metrics. Investment continues to be made to enhance the maturity ofreduce data risk management.exposure to within appetite. Examples include:
Delivering a data strategy and data risk and control library to ensure data risks are managed within appetite
Enhancing data quality capability and awareness in data management and privacy
Enhancing assurance of suppliers
Delivering enhanced controls and processes for data retention and destruction, deleting large volumes of historic over-retained datacapability
Embedding data by design and ethics principles into the data science lifecycle and progressing opportunities to simplify the completion of privacy records impact assessments
MONITORING
The Group continues to monitor and respond to data related regulatory initiatives i.e. new Digital Protection and Digital Information Bill expected spring 2023 and political developments i.e. potential divergence of legal and regulatory requirements following EU exit.
Data risk is governed through Group and sub-group committees and significant issues are escalated to Group Risk Committee, in accordance with the Lloyds Banking Group’s enterprise risk management framework.Enterprise Risk exposures are discussed at GroupManagement Framework and sub-group committees, where oversight, challenge and reporting are completed to assess the effectiveness of controls and agree remedial actions. All material data risk events are escalated in accordance with the Lloyds Banking Group operational risk policy and data risk policies and, where personal data is concerned, the Group Data Protection Officer. In addition, Group-wide data risk issues and the top data risks that the Group faces are discussed at the Data Cross Divisional Committee and Group Data Committee.One RCSA frameworks.
A number of activities support the close monitoring of data risk including:
Implementation of the data risk and control library to ensure greater coverage and insight of data risk, and ensuring data risks are managed within appetite
Design and monitoring of data risk appetite metrics, including key risk indicators and key performance indicators
Monitoring and reporting of progress against the Data Capability Assessment Model
Monitoring of significant data-relateddata related issues, complaints, events and breaches in accordance with Group Operational Risk and Data policies
Identification and mitigation of data risk when planning and implementing transformation or business change
Implementation of controls to mitigate data risk, including data privacy, ethics, data management and records management
Effective monitoring and testing of compliance with data privacy and data management regulatory requirements. For example GDPR and Basel Committee on Banking Supervision (BCBS 239) requirements
Horizon scanning for changes in the external environment, including, but not limited to, changes to laws, rules and regulations; for example, arising from the UK's exit from the EU and ensuring data flows remain effective
8065

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
PEOPLEFUNDING AND LIQUIDITY RISK
DEFINITION
PeopleFunding risk is defined as the risk that the Group failsdoes not have sufficiently stable and diverse sources of funding or the funding structure is inefficient. Liquidity risk is defined as the risk that the Group has insufficient financial resources to provide an appropriate colleague and customer-centric culture, supported by robust reward and wellbeing policies and processes; effective leadership to manage colleague resources; effective talent and succession management; and robust control to ensure all colleague-related requirements are met.meet its commitments as they fall due, or can only secure them at excessive cost.
EXPOSURESEXPOSURE
The Group’s management of material people risks is critical to its capacity to deliver against its strategic objectives, particularlyLiquidity exposure represents the potential stressed outflows in the context of organisational, political and external market change and increasing digitisation.any future period less expected inflows. The Group is exposed to the following key people risks:
Failure to recruit, developconsiders liquidity exposure from both an internal and retain a diverse workforce, with the appropriate mix and required level of skills and capabilities to meet the current and future needs of the Group
Non-inclusive culture, ineffective leadership, poor communication, weak performance, inappropriate remuneration policies and poor colleague conduct
Ineffective succession planning or failure to identify appropriate talent pipeline
Failure to manage capacity, colleagues having excessive demands placed on them resulting in wellbeing issues and business objectives not being met
Failure to meet all colleague-related legal and regulatory requirements
Inadequately designed people processes that are not resilient to withstand unexpected events
The increasing digitisation of the business is changing the capability mix required and may impact the Group's ability to attract and retain talent
Senior Managers and Certification Regime (SM&CR) and additional regulatory constraints on remuneration structures may impact the Group's ability to attract and retain talent
Colleague engagement may be challenged by a number of factors ranging from adjustment to new ways of working, dissatisfaction with reward; and ongoing media attention on culture within the banking sectorperspective.
MEASUREMENT
PeopleLiquidity risk is measuredmanaged through a series of measures, tests and reports that are primarily based on contractual maturities with behavioural overlays as appropriate. The Group undertakes quantitative and qualitative indicators, alignedanalysis of the behavioural aspects of its assets and liabilities in order to key sources of people risk for the Group such as succession, diversity, retention, colleague engagement and wellbeing. In addition to risk appetite measures and limits, people risks and controls are monitored on a monthly basis via the Group’s risk governance framework and reporting structures.reflect their expected behaviour.
MITIGATION
The Group takes many mitigating actionsmanages and monitors liquidity risks and ensures that liquidity risk management systems and arrangements are adequate with respectregard to people risk. Key areasthe internal risk appetite, Group strategy and regulatory requirements. Liquidity policies and procedures are subject to independent internal oversight by Risk. Overseas branches and subsidiaries of focus include:the Group may also be required to meet the liquidity requirements of the entity’s domestic country. Management of liquidity requirements is performed by the overseas branch or subsidiary in line with Group policy. The Group plans funding requirements over its planning period, combining business as usual and stressed conditions. The Group manages its liquidity position paying regard to its internal risk appetite, Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) as required by the PRA, the Capital Requirements Directive (CRD IV) and the Capital Requirements Regulation (CRR) liquidity requirements.
FocusingThe Group’s funding and liquidity position is underpinned by its significant customer deposit base and is supported by strong relationships across customer segments. The Group has consistently observed that, in aggregate, the retail deposit base provides a stable source of funding. Funding concentration by counterparty, currency and tenor is monitored on leadershipan ongoing basis and, colleague engagement, through deliverywhere concentrations do exist, these are managed as part of strategiesthe planning process and limited by the internal funding and liquidity risk monitoring framework, with analysis regularly provided to attract, retain and develop high calibre people together with implementation of rigorous succession planningsenior management.
Continued focus onTo assist in managing the balance sheet, the Group operates a Liquidity Transfer Pricing (LTP) process which: allocates relevant interest expenses from the centre to the Group’s culturebanking businesses within the internal management accounts; helps drive the correct inputs to customer pricing; and inclusivity strategy by developingis consistent with regulatory requirements. LTP makes extensive use of behavioural maturity profiles, taking account of expected customer loan prepayments and delivering initiatives that reinforcestability of customer deposits, modelled on historic data.
The Group can monetise liquid assets quickly, either through the repurchase agreements (repo) market or through outright sale. In addition, the Group has pre-positioned a substantial amount of assets at the Bank of England’s Discount Window Facility which can be used to access additional liquidity in a time of stress. The Group considers diversification across geography, currency, markets and tenor when assessing appropriate behaviours which generate the best possible long-term outcomesholdings of liquid assets. The Group’s liquid asset buffer is available for customersdeployment at immediate notice, subject to complying with regulatory requirements.
MONITORING
Daily monitoring and colleagues
Managing organisational capability and capacity through divisional people strategies to ensure there are the right skills and resources to meet customers’ needs and deliver the Group's strategic plan
Maintaining effective remuneration arrangements to ensure they promote an appropriate culture and colleague behaviours that meet customer needs and regulatory expectations
Ensuring colleague wellbeing strategies and supportcontrol processes are in place to address internal and regulatory liquidity requirements. The Group monitors a range of market and internal early warning indicators on a daily basis for early signs of liquidity risk in the market or specific to the Group. This captures regulatory metrics as well as metrics the Group considers relevant for its liquidity profile. These are a mixture of quantitative and qualitative measures, including: daily variation of customer balances; changes in maturity profiles; funding concentrations; changes in LCR outflows; credit default swap (CDS) spreads; and basis risks.
The Group carries out internal stress testing of its liquidity and potential cash flow mismatch position over both short (up to one month) and longer-term horizons against a range of scenarios forming an important part of the internal risk appetite. The scenarios and assumptions are reviewed at least annually to ensure that they continue to be relevant to the nature of the business, including reflecting emerging horizon risks to the Group. For further information on the Group’s 2022 liquidity stress testing results refer to page 69.
The Group maintains a Liquidity Contingency Framework as part of the wider Recovery Plan which is designed to identify emerging liquidity concerns at an early stage, so that mitigating actions can be taken to avoid a more serious crisis developing. The Liquidity Contingency Framework has a foundation of robust and regular monitoring and reporting of key performance indicators, early warning indicators and Risk Appetite by both Group Corporate Treasury (GCT) and Risk up to and including Board level. Where movements in any of these metrics and indicator suites point to a potential issue, SME teams and their directors will escalate this information as appropriate.
FUNDING AND LIQUIDITY MANAGEMENT IN 2022
The Group has maintained its strong funding and liquidity position with a loan to deposit ratio of 98 per cent as at 31 December 2022 (96 per cent as at 31 December 2021) largely driven by increased customer lending.
The Group's liquid assets continue to exceed the regulatory minimum and internal risk appetite, with a liquidity coverage ratio (LCR) of 136 per cent (based on a monthly rolling average over the previous 12 months) as at 31 December 2022.
The Net Stable Funding Ratio (NSFR) was implemented on 1 January 2022. The Group monitors this metric monthly and is significantly in excess of the regulatory requirement of 100 per cent.
Overall, wholesale funding totalled £69.0 billion as at 31 December 2022 (31 December 2021: £64.9 billion). The total outstanding amount of drawings from the Term Funding Scheme with additional incentives for SMEs (TFSME) has remained stable at £30.0 billion at 31 December 2022 (31 December 2021: £30.0 billion), with maturities in 2025, 2027 and beyond.
The Group’s credit ratings continue to reflect the strength of the Group’s business model and balance sheet. Moody’s downgraded the subordinated ratings for Lloyds Bank plc by one notch based on their Loss Given Failure methodology. Moody’s also revised the outlook on Lloyds Bank plc's senior unsecured rating to negative following their decision to downgrade the outlook of the UK sovereign to negative. The Group’s strong management, franchise and financial performance along with robust capital and funding position are reflected in the Group’s strong ratings.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Lloyds Bank Group funding requirements and sources
At 31 Dec
2022
£bn
At 31 Dec
2021
£bn
Lloyds Bank Group funding position
Cash and balances at central banks72.0 54.3 
Loans and advances to banks8.4 4.5 
Loans and advances to customers435.6 430.8 
Reverse repurchase agreements – non-trading39.3 49.7 
Debt securities at amortised cost7.3 4.6 
Financial assets at fair value through other comprehensive income22.8 27.8 
Other assets1
31.5 31.1 
Total Lloyds Bank Group assets616.9 602.8 
Less other liabilities1,2
(11.7)(16.5)
Funding requirements605.2 586.3 
Wholesale funding2,3
69.0 64.9 
Customer deposits446.2 449.4 
Repurchase agreements – non-trading18.6 0.1 
Term Funding Scheme with additional incentives for SMEs (TFSME)30.0 30.0 
Deposits from fellow Lloyds Banking Group undertakings2.3 1.1 
Total equity39.1 40.8 
Funding sources605.2 586.3 
1    Other assets and other liabilities primarily include the fair value of derivative assets and liabilities.
2    Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
3    The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).
Reconciliation of Lloyds Bank Group funding to the balance sheet (audited)
Included
in funding
analysis
£bn
Cash collateral received1
£bn
Fair value
and other
accounting methods2
£bn
Balance
sheet
£bn
At 31 December 2022
Deposits from banks4.0 0.7  4.7 
Debt securities in issue3
56.8  (7.7)49.1 
Subordinated liabilities8.2  (1.6)6.6 
Total wholesale funding69.0 0.7 
Customer deposits446.2   446.2 
Total515.2 0.7 
At 31 December 2021
Deposits from banks1.9 1.4 0.1 3.4 
Debt securities in issue3
54.1 – (5.4)48.7 
Subordinated liabilities8.9 – (0.2)8.7 
Total wholesale funding64.9 1.4 
Customer deposits449.4 – – 449.4 
Total514.3 1.4 
1Repurchase agreements, previously reported within deposits from banks and customer deposits, are excluded; comparatives have been restated.
2Includes the unamortised HBOS acquisition adjustments on subordinated liabilities, the fair value movements on liabilities held at fair value through profit or loss, and hedge accounting adjustments that impact the accounting carrying value of the liabilities.
3Debt securities in issue included in funding analysis include significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.

67

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Analysis of 2022 total wholesale funding by residual maturity
Up to 1
month
£bn
1–3
months
£bn
3–6
months
£bn
6–9
months
£bn
9–12
months
£bn
1–2
years
£bn
2–5
years
£bn
Over
five years
£bn
Total
at 31 Dec
2022
£bn
Total
at 31 Dec
2021
£bn
Deposits from banks3.8  0.1 0.1     4.0 1.9 
Debt securities in issue:
Certificates of deposit0.4 1.1 0.1      1.6 0.3 
Commercial paper2.6 4.9 1.5      9.0 3.6 
Medium-term notes0.3 0.5 1.0 2.2 0.3 7.6 7.8 9.4 29.1 29.4 
Covered bonds0.9 1.7 0.9   2.8 5.7 2.2 14.2 17.0 
Securitisation1
 0.2 0.3   0.1 1.3 1.0 2.9 3.8 
4.2 8.4 3.8 2.2 0.3 10.5 14.8 12.6 56.8 54.1 
Subordinated liabilities  0.2    3.0 5.0 8.2 8.9 
Total wholesale funding2
8.0 8.4 4.1 2.3 0.3 10.5 17.8 17.6 69.0 64.9 
1Securitisation includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
2The Group’s definition of wholesale funding aligns with that used by other international market participants; including bank deposits, debt securities in issue and subordinated liabilities. Excludes balances relating to margins of £0.7 billion (31 December 2021: £1.3 billion).

Total wholesale funding by currency (audited)
Sterling
£bn
1
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 202217.0 28.0 18.1 5.9 69.0 
At 31 December 202118.4 23.6 17.0 5.9 64.9 
1Wholesale funding includes significant risk transfer securitisations issued by special purpose vehicles of £1.6 billion (31 December 2021: £1.7 billion), previously included in other liabilities; both comparatives have been presented on a consistent basis.
Analysis of 2022 term issuance (audited)
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
Securitisation1
0.2    0.2 
Covered bonds1.0    1.0 
Senior unsecured notes 1.8 0.9 1.1 3.8 
Subordinated liabilities 0.8   0.8 
Total issuance1.2 2.6 0.9 1.1 5.8 
1Includes significant risk transfer securitisations.

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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
LIQUIDITY PORTFOLIO
At 31 December 2022, the Group had £120.8 billion of highly liquid unencumbered LCR eligible assets, based on a monthly rolling average over the previous 12 months post any liquidity haircuts (31 December 2021: £114.7 billion), of which £117.0 billion is LCR level 1 eligible (31 December 2021: £113.2 billion) and £3.8 billion is LCR level 2 eligible (31 December 2021: £1.5 billion). These assets are available to meet colleague needs,cash and collateral outflows and regulatory requirements.
LCR eligible assets
Average
20221
£bn
20211
£bn
Cash and central bank reserves66.0 50.3 
High quality government/MDB/agency bonds2
48.9 60.6 
High quality covered bonds2.1 2.3 
Level 1117.0 113.2 
Level 23
3.8 1.5 
Total LCR eligible assets120.8 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
2Designated multilateral development bank (MDB).
3Includes Level 2A and Level 2B.
LCR eligible assets by currency
Sterling
£bn
US Dollar
£bn
Euro
£bn
Other
currencies
£bn
Total
£bn
At 31 December 2022
Level 191.4 8.4 17.1 0.1 117.0 
Level 20.9 1.4 0.4 1.1 3.8 
Total1
92.3 9.8 17.5 1.2 120.8 
At 31 December 2021
Level 192.4 7.9 12.9 – 113.2 
Level 20.7 0.4 – 0.4 1.5 
Total1
93.1 8.3 12.9 0.4 114.7 
1Based on 12 months rolling average to 31 December. Eligible assets are calculated as an average of month-end observations over the previous 12 months post any liquidity haircuts.
The Group also has a significant amount of non-LCR eligible liquid assets which are eligible for use in a range of central bank or similar facilities. Future use of such facilities will be based on prudent liquidity management and economic considerations, having regard for external market conditions.
STRESS TESTING RESULTS
Internal liquidity stress testing results at 31 December 2022 (calculated as an average of month end observations over the previous 12 months) showed that the skillsGroup had liquidity resources representing 141 per cent of modelled outflows over a three month period from all wholesale funding sources, retail and capability growth required to maximise the potential of our people
Ensuring compliance with legalcorporate deposits, off-balance sheet requirements, intraday requirements and regulatory requirements related to SM&CR, embedding compliant and appropriate colleague behaviours in line with Group policies, values and its people risk priorities
Ongoing consultation withrating dependent contracts under the Group’s recognised unions on changes which impact their membersmost severe liquidity stress scenario.
ReviewingThis scenario includes a two notch downgrade of the Group’s current long-term debt rating and enhancing people processes to ensure they are fit for purpose and operationally resilient
MONITORING
Monitoring and reporting is undertaken at Board, Group, entity and divisional committees. Key people risk metrics are reported and discussed monthly at the Group People Risk Committee with escalation to Group Risk and Executive Committees and the Board where required.
All material people risk events are escalated in accordance with Lloyds Banking Group's operational risk policy.accompanying one notch short-term downgrade implemented instantaneously by all major rating agencies.
8169

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
MARKET RISK
DEFINITION
Market risk is defined as the risk that the Group’s capital or earnings profile is affected by adverse market rates or prices, in particular interest rates, credit spreads.
MEASUREMENT
Group risk appetite is calibrated primarily to a number of multi-risk Group economic scenarios, and is supplemented with sensitivity-based measures. The scenarios assess the impact of unlikely, but plausible, adverse stresses on income with the worst case for banking activities, defined benefit pensions and trading portfolios reported against independently, and across the Group as a whole.
The Group risk appetite is cascaded first to the Group Asset and Liability Committee (GALCO), chaired by the Chief Financial Officer, where risk appetite is approved and monitored by risk type, and then to the Group Market Risk Committee (GMRC) where risk appetite is sub-allocated by division. These metrics are reviewed regularly by senior management to inform effective decision-making.
MITIGATION
GALCO is responsible for approving and monitoring Group market risks, management techniques, market risk measures, behavioural assumptions, and the market risk policy. Various mitigation activities are assessed and undertaken across the Group to manage portfolios and seek to ensure they remain within approved limits. The mitigation actions will vary dependent on exposure but will, in general, look to reduce risk in a cost effective manner by offsetting balance sheet exposures and externalising to the financial markets dependent on market liquidity. The market risk policy is owned by Group Corporate Treasury (GCT) and refreshed annually. The policy is underpinned by supplementary market risk procedures, which define specific market risk management and oversight requirements.
MONITORING
GALCO and GMRC regularly review high level market risk exposure as part of the wider risk management framework. They also make recommendations to the Board concerning overall market risk appetite and market risk policy. Exposures at lower levels of delegation are monitored at various intervals according to their volatility, from daily in the case of trading portfolios to monthly or quarterly in the case of less volatile portfolios. Levels of exposures compared to approved limits and triggers are monitored by Risk and appropriate escalation procedures are in place.
How market risks arise and are managed across the Group’s activities is considered in more detail below.
BANKING ACTIVITIES
EXPOSURES
The Group’s banking activities expose it to the risk of adverse movements in market rates or prices, predominantly interest rates, credit spreads, exchange rates and equity prices. The volatility of market rates or prices can be affected by both the transparency of prices and the amount of liquidity in the market for the relevant asset, liability or instrument.
INTEREST RATE RISK
Yield curve risk in the Group’s divisional portfolios, and in the Group’s capital and funding activities, arises from the different repricing characteristics of the Group’s non-trading assets, liabilities and off-balance sheet positions.
Basis risk arises from the potential changes in spreads between indices, for example where the bank lends with reference to a central bank rate but funds with reference to a market rate, e.g. SONIA, and the spread between these two rates widens or tightens.
Optionality risk arises predominantly from embedded optionality within assets, liabilities or off-balance sheet items where either the Group or the customer can affect the size or timing of cash flows. One example of this is mortgage prepayment risk where the customer owns an option allowing them to prepay when it is economical to do so. This can result in customer balances amortising more quickly or slowly than anticipated due to customers’ response to changes in economic conditions.
FOREIGN EXCHANGE RISK
Economic foreign exchange exposure arises from the Group’s investment in its overseas operations (net investment exposures are disclosed in note 44 on page F-96). In addition, the Group incurs foreign exchange risk through non-functional currency flows from services provided by customer-facing divisions, the Group’s debt and capital management programmes and is exposed to volatility in its CET1 ratio, due to the impact of changes in foreign exchange rates on the retranslation of non-Sterling-denominated risk-weighted assets.
EQUITY RISK
Equity risk arises primarily from exposure to the Lloyds Banking Group share price through deferred shares and deferred options granted to employees as part of their benefits package.
CREDIT SPREAD RISK
Credit spread risk arises largely from: (i) the liquid asset portfolio held in the management of Group liquidity, comprising of government, supranational and other eligible assets; (ii) the Credit Valuation Adjustment (CVA) and Debit Valuation Adjustment (DVA) sensitivity to credit spreads; (iii) a number of the Group’s structured medium-term notes where the Group has elected to fair value the notes through the profit and loss account; and (iv) banking book assets in Commercial Banking held at fair value under IFRS 9.
MEASUREMENT
Interest rate risk exposure is monitored monthly using, primarily:
Market value sensitivity: this methodology considers all repricing mismatches (behaviourally adjusted where appropriate) in the current balance sheet and calculates the change in market value that would result from an instantaneous 25, 100 and 200 basis points parallel rise or fall in the yield curve. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). The market value sensitivities are calculated on a static balance sheet using principal cash flows excluding interest, commercial margins and other spread components and are therefore discounted at the risk-free rate.
Interest income sensitivity: this measures the impact on future net interest income arising from various economic scenarios. These include instantaneous 25, 100 and 200 basis point parallel shifts in all yield curves and the Group economic scenarios. Sterling interest rates are modelled with a floor below zero per cent, with negative rate floors also modelled for non-Sterling currencies where appropriate (product-specific floors apply). These scenarios are reviewed every year and are designed to replicate severe but plausible economic events, capturing risks that would not be evident through the use of parallel shocks alone such as basis risk and steepening or flattening of the yield curve.
Unlike the market value sensitivities, the interest income sensitivities incorporate additional behavioural assumptions as to how and when individual products would reprice in response to changing rates.
70

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Reported sensitivities are not necessarily predictive of future performance as they do not capture additional management actions that would likely be taken in response to an immediate, large, movement in interest rates. These actions could reduce the net interest income sensitivity, help mitigate any adverse impacts or they may result in changes to total income that are not captured in the net interest income.
Structural hedge: the structural hedging programme managing interest rate risk in the banking book relies on assumptions made around customer behaviour. A number of metrics are in place to monitor the risks within the portfolio.
The Group has an integrated Asset and Liability Management (ALM) system which supports non-traded asset and liability management of the Group. This provides a single consolidated tool to measure and manage interest rate repricing profiles (including behavioural assumptions), perform stress testing and produce forecast outputs. The Group is aware that any assumptions-based model is open to challenge. A full behavioural review is performed annually, or in response to changing market conditions, to ensure the assumptions remain appropriate and the model itself is subject to annual re-validation, as required under Lloyds Banking Group's model governance policy. The key behavioural assumptions are:
Embedded optionality within products
The duration of balances that are contractually repayable on demand, such as current accounts and overdrafts, together with net free reserves of the Group
The re-pricing behaviour of managed rate liabilities, such as variable rate savings
The table below shows, split by material currency, the Group’s market value sensitivities to an instantaneous parallel up and down 25 and 100 basis points change to all interest rates.
Lloyds Bank Group Banking activities: market value sensitivity (audited)
20222021
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Up
25bps
£m
Down
25bps
£m
Up
100bps
£m
Down
100bps
£m
Sterling0.4 (1.1)(2.2)(9.1)26.1 (27.6)98.4 (129.8)
US Dollar(0.1)0.2 (0.3)0.9 (0.3)0.9 (1.1)4.0 
Euro(2.0) (7.6)0.1 (5.1)(2.9)(19.3)(11.5)
Other  (0.1)0.1 (0.2)0.3 (1.0)0.8 
Total(1.7)(0.9)(10.2)(8.0)20.5 (29.3)77.0 (136.5)
This is a risk-based disclosure and the amounts shown would be amortised in the income statement over the duration of the portfolio.
The market value sensitivity to an up 100 basis points shock has decreased due to rates being higher than at year end 2021, which directly impacts expected mortgage prepayments, aligning more closely to our hedging strategy.
The table below shows supplementary value sensitivity to a steepening and flattening (c.100 basis points around the three-year point) in the yield curve. This ensures there are no unintended consequences to managing risk to parallel shifts in rates.
Lloyds Bank Group Banking activities: market value sensitivity to a steepening and flattening of the yield curve (audited)
20222021
Steepener
£m
Flattener
£m
Steepener
£m
Flattener
£m
Sterling67.8 (78.2)85.8 (114.4)
US Dollar(7.6)7.8 (7.0)8.2 
Euro(7.7)2.9 (13.8)(6.9)
Other0.1 (0.1)0.2 (0.2)
Total52.6 (67.6)65.2 (113.3)
The table below shows the banking book net interest income sensitivity on a one to three year forward-looking basis to an instantaneous parallel up 25, down 25 and up 50 basis points change to all interest rates.
Lloyds Bank Group Banking activities: three year net interest income sensitivity (audited)
Down 25bpsUp 25bpsUp 50bps
Client-facing activity and associated hedgesYear 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
Year 1
£m
Year 2
£m
Year 3
£m
2022(173.8)(252.7)(360.5)142.9 252.1 361.3 286.5 505.0 723.7 
2021(406.7)(512.0)(639.0)174.9 269.8 397.3 348.7 526.9 782.1 
Year 1 net interest income sensitivity, to down 25 basis points, has decreased year-on-year due to reduced modelled margin compression following a significant increase in interest rates in 2022. The decrease in risk sensitivity year-on-year in the upwards rate shock, is driven by structural hedge activity.
The three year net interest income sensitivity to an up 25 basis points and 50 basis points shock is largely due to reinvestment of structural hedge maturities in years two and three.
The sensitivities are illustrative and do not reflect new business margin implications and/or pricing actions, other than as outlined.
The following assumptions have been applied:
Instantaneous parallel shift in interest rate curve, including bank base rate
Balance sheet remains constant
Illustrative 50 per cent deposit pass-through
71

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
Basis risk, foreign exchange, equity and credit spread risks are measured primarily through scenario analysis by assessing the impact on profit before tax over a 12-month horizon arising from a change in market rates, and reported within the Board risk appetite on a monthly basis. Supplementary measures such as sensitivity and exposure limits are applied where they provide greater insight into risk positions. Frequency of reporting supplementary measures varies from daily to quarterly appropriate to each risk type.
MITIGATION
The Group’s policy is to optimise reward while managing its market risk exposures within the risk appetite defined by the Board. Lloyds Banking Group's market risk policy and procedures outlines the hedging process, and the centralisation of risk from divisions into Group Corporate Treasury (GCT), e.g. via the transfer pricing framework. GCT is responsible for managing the centralised risk and does this through natural offsets of matching assets and liabilities, and appropriate hedging activity of the residual exposures, subject to the authorisation and mandate of GALCO within the Board risk appetite. The hedges are externalised to the market by derivative desks within GCT and the Commercial Bank. The Group mitigates income statement volatility through hedge accounting. This reduces the accounting volatility arising from the Group’s economic hedging activities and any hedge accounting ineffectiveness is continuously monitored.
The largest residual risk exposure arises from balances that are deemed to be insensitive to changes in market rates (including current accounts, a portion of variable rate deposits and investable equity), and is managed through the Group’s structural hedge. Consistent with the Group’s strategy to deliver stable returns, GALCO seeks to minimise large reinvestment risk, and to smooth earnings over a range of investment tenors. The structural hedge consists of longer-term fixed rate assets or interest rate swaps and the amount and duration of the hedging activity is reviewed regularly by GALCO.
While the Group faces margin compression in low rate environments, its exposure to pipeline and prepayment risk are not considered material and are hedged in line with expected customer behaviour. These are appropriately monitored and controlled through divisional Asset and Liability Committees (ALCOs).
Net investment foreign exchange exposures are managed centrally by GCT, by hedging non-Sterling asset values with currency borrowing. Economic foreign exchange exposures arising from non-functional currency flows are identified by divisions and transferred and managed centrally. The Group also has a policy of forward hedging its forecasted currency profit and loss to year end. The Group makes use of both accounting and economic foreign exchange exposures, as an offset against the impact of changes in foreign exchange rates on the value of non-Sterling-denominated risk-weighted assets. This involves the holding of a structurally open currency position; sensitivity is minimised where, for a given currency, the ratio of the structural open position to risk-weighted assets equals the CET1 ratio. Continually evaluating this structural open currency position against evolving non-Sterling-denominated risk-weighted assets mitigates volatility in the Group’s CET1 ratio.
MONITORING
The appropriate limits and triggers are monitored by senior executive committees within the Banking divisions. Banking assets, liabilities and associated hedging are actively monitored and if necessary rebalanced to be within agreed tolerances.
DEFINED BENEFIT PENSION SCHEMES
EXPOSURES
The Group’s defined benefit pension schemes are exposed to significant risks from their assets and liabilities. The liability discount rate exposes the Group to interest rate risk and credit spread risk, which are partially offset by fixed interest assets (such as gilts and corporate bonds) and swaps. Equity and alternative asset risk arises from direct asset holdings. Scheme membership exposes the Group to longevity risk. Increases to pensions in deferment and in payment expose the Group to inflation risk.
For further information on defined benefit pension scheme assets and liabilities please refer to note 27 on page F-62.
MEASUREMENT
The Group's management of the schemes’ assets is the responsibility of the Trustees of the schemes who are responsible for setting the investment strategy and for agreeing funding requirements with the Group. The Group will be liable for meeting any funding deficit that may arise. As part of the triennial valuation process, the Group will agree with the Trustees a funding strategy to eliminate the deficit over an appropriate period.
Longevity risk is measured using both 1-in-20 year stresses (risk appetite) and 1-in-200 year stresses (regulatory capital).
MITIGATION
The Group takes an active involvement in agreeing mitigation strategies with the schemes’ Trustees. An interest rate and inflation hedging programme is in place to reduce liability risk. The schemes have also reduced equity allocation and invested the proceeds in credit assets. The Trustees have put in place longevity swaps to mitigate longevity risk. The merits of longevity risk transfer and hedging solutions are reviewed regularly.
MONITORING
In addition to the wider risk management framework, governance of the schemes includes a specialist pension committee.
The surplus, or deficit, in the schemes is tracked monthly along with various single factor and scenario stresses which consider the assets and liabilities holistically. Key metrics are monitored monthly including the Group’s capital resources of the scheme, the performance against risk appetite triggers, and the performance of the hedged asset and liability matching positions.

72

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
TRADING PORTFOLIOS
EXPOSURES
The Group’s trading activity is small relative to its peers. The Group’s trading activity is undertaken primarily to meet the financial requirements of commercial and retail customers for foreign exchange and interest rate products. These activities support customer flow and market making activities.
All trading activities are performed within the Commercial Banking division. While the trading positions taken are generally small, any extreme moves in the main risk factors and other related risk factors could cause significant losses in the trading book depending on the positions at the time. The average 95 per cent 1-day trading VaR (Value at Risk; diversified across risk factors) was £0.06 million for 31 December 2022 compared to £0.07 million for 31 December 2021.
Trading market risk measures are applied to all of the Group’s regulatory trading books and they include daily VaR, sensitivity-based measures, and stress testing calculations.
MEASUREMENT
The Group internally uses VaR as the primary risk measure for all trading book positions.
The risk of loss measured by the VaR model is the minimum expected loss in earnings given the 95 per cent confidence. The total and average trading VaR numbers reported below have been obtained after the application of the diversification benefits across the five risk types. The maximum and minimum VaR reported for each risk category did not necessarily occur on the same day as the maximum and minimum VaR reported at Group level.
The Group’s closing VaR, allowing for diversification, on 31 December 2022 across interest rate risk, foreign exchange risk, equity risk, credit spread risk and inflation risk was less than £0.05 million. During the year ended 31 December 2022, the Group’s minimum diversified VaR was less than £0.03 million, its average VaR was £0.06 million and maximum VaR was £0.14 million.
For the year ended 31 December 2022, excluding the effects of diversification, the maximum total VaR for all of the above risks was £0.15 million, the average total VaR was £0.07 million and minimum VaR was less than £0.03 million. The closing VaR on 31 December 2022, excluding the effects of diversification, was less than £0.06 million.
For the year ended 31 December 2022, the average interest rate risk VaR was £0.05 million, the maximum interest rate risk VaR was £0.14 million and the minimum interest rate risk VaR was less than £0.03 million. The minimum, maximum and average VaR for all other risk types was less than £0.04 million. As at 31 December 2022, the closing VaR for all risk types was less than £0.06 million.
The market risk for the trading book continues to be low relative to the size of the Group and in comparison to peers. This reflects the fact that the Group’s trading operations are customer-centric and focused on hedging and recycling client risks.
Although it is an important market standard measure of risk, VaR has limitations. One of them is the use of a limited historical data sample which influences the output by the implicit assumption that future market behaviour will not differ greatly from the historically observed period. Another known limitation is the use of defined holding periods which assumes that the risk can be liquidated or hedged within that holding period. Also calculating the VaR at the chosen confidence interval does not give enough information about potential losses which may occur if this level is exceeded. The Group fully recognises these limitations and supplements the use of VaR with a variety of other measurements which reflect the nature of the business activity. These include detailed sensitivity analysis, position reporting and a stress testing programme.
Trading book VaR (1-day 99 per cent) is compared daily against both hypothetical and actual profit and loss at underlying legal entity level (HBOS plc and Lloyds Bank plc).
MITIGATION
The level of exposure is controlled by establishing and communicating the approved risk limits and controls through policies and procedures that define the responsibility and authority for risk taking. Market risk limits are clearly and consistently communicated to the business. Any new or emerging risks are brought within risk reporting and defined limits.
MONITORING
Trading risk appetite is monitored daily with 1-day 95 per cent VaR and stress testing limits. These limits are complemented with position level action triggers and profit and loss referrals. Risk and position limits are set and managed at both desk and overall trading book levels. They are reviewed at least annually and can be changed as required within the overall Group risk appetite framework.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
MODEL RISK
DEFINITION
Model risk is defined as the risk of financial loss, regulatory censure, reputational damage or customer detriment, as a result of deficiencies in the development, application or ongoing operation of models and rating systems.
Models are defined as quantitative methods that process input data into quantitative outputs, or qualitative outputs (including ordinal letter output) which have a quantitative measure associated with them. Model governance policy is restricted to specific categories of application of models, principally financial risk, treasury and valuation, with certain exclusions, such as prescribed calculations and project appraisal calculations.
EXPOSURES
The Group makes extensive use of models. They perform a variety of functions including:
Capital calculation
Credit decisioning, including fraud
Pricing models
Impairment calculation
Stress testing and forecasting
Market risk measurement
As a result of the wide scope and breadth of coverage, there is exposure to model risk across a number of the Group’s principal risk categories.
Model risk increased in 2022. The pandemic related government-led support schemes weakened the relationships between model inputs and outputs, and the current economic conditions remain outside those used to build the models, placing reliance on judgemental overlays. The Group’s models are being managed to reduce this need for overlays. The control environment for model risk is being strengthened to meet revised regulatory requirements.
In addition, in common with the rest of the industry, changes required to capital models following new regulations will create a temporary increase in the risk relating to these models during the period of transition. Further information on capital impacts are detailed in the capital risk section on pages 41 to 45.
MEASUREMENT
The Board risk appetite metric is the key component for measuring the Group’s most material models; performance is reported monthly to the Group and Board Risk Committees.
MITIGATION
The model risk management framework, established by and with continued oversight from an independent team in the Risk division, provides the foundation for managing and mitigating model risk within the Group. Accountability is cascaded from the Board and senior management via the Group enterprise risk management framework.
This provides the basis for Lloyds Banking Group's model governance policy, which defines the mandatory requirements for models across Lloyds Bank Group, including:
The scope of models covered by the policy
Model materiality
Roles and responsibilities, including ownership, independent oversight and approval
Key principles and controls regarding data integrity, development, validation, implementation, ongoing maintenance and revalidation, monitoring, and the process for non-compliance
The model owner takes responsibility for ensuring the fitness for purpose of the models and rating systems, supported and challenged by the independent specialist Group function.
The above ensures all models in scope of policy, including those involved in regulatory capital calculation, are developed consistently and are of sufficient quality to support business decisions and meet regulatory requirements.
MONITORING
The Lloyds Banking Group Model Governance Committee is the primary body for overseeing model risk. Policy requires that key performance indicators are monitored for every model to ensure they remain fit for purpose and all issues are escalated appropriately. Material model issues are reported to the Group and Board Risk Committees monthly, with more detailed papers as necessary to focus on key issues.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
OPERATIONAL RISK
DEFINITION
Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.
EXPOSURES
The principal operational risks to the Group which could result in customer detriment, unfair customer outcomes, financial loss, disruption and/or reputational damage are:
A cyber-attack
Failure of IT systems, due to volume of change, and/or aged infrastructure
Internal and/or external economic crime
Failure to ensure compliance with increasingly complex and detailed regulation including anti-money laundering, anti-bribery, counter-terrorist financing, and financial sanctions and prohibitions laws and regulations
A number of these risks could increase where there is a reliance on third-party suppliers to provide services to the Group or its customers.
MEASUREMENT
Operational risk is managed across the Group through an operational risk framework and operational risk policies. The operational risk framework includes a risk and control self-assessment process, risk impact likelihood matrix, risk and control indicators, risk appetite setting, a robust operational loss event management and escalation process, and a scenario analysis and operational loss forecasting process.
The table below shows high level loss and event trends for the Group using Basel II categories. Based on data captured on the Group’s One Risk and Control Self-Assessment, in 2022 the highest frequency of events occurred in external fraud 89.09 per cent. Execution, delivery and process management accounted for 5.30 per cent of losses by value.
Operational risk events by risk category (losses greater than or equal to £10,000)1
% of total volume% of total losses
2022202120222021
Business disruption and system failures0.230.580.77(1.62)
Clients, products and business practices5.117.6722.1031.76
Damage to physical assets0.080.01
Employee practices and workplace safety0.120.040.090.02
Execution, delivery and process management5.307.1438.6047.25
External fraud89.0984.0738.4421.99
Internal fraud0.150.420.59
Total100.00100.00100.00100.00
1    Excludes losses related to PPI and provisions, the latter are outlined in note 29. 2021 breakdowns have been restated both to reflect the exclusion of provisions and due to the nature of the risk events which can evolve over time.
Operational risk losses and scenario analysis is used to inform the Internal Capital Adequacy Assessment Process (ICAAP). The Group calculates its minimum (Pillar I) operational risk capital requirements using The Standardised Approach (TSA). Pillar II is calculated using internal and external loss data and extreme but plausible scenarios that may occur in the next 12 months.
MITIGATION
The Group continues to focus on changing risk management requirements, adapting the change delivery model to be more agile and developing the people skills and capabilities needed. Risks are reported and discussed at local governance forums and escalated to executive management and the Board as appropriate to ensure the correct level of visibility and engagement. The Group employs a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance within appetite / tolerance. Where there is a reliance on third-party suppliers to provide services, Lloyds Banking Group’s sourcing policy ensures that outsourcing initiatives follow a defined process including due diligence, risk evaluation and ongoing assurance.
Mitigating actions to the principal operational risks are:
The Group adopts a risk-based approach to mitigate the internal and external fraud risks it faces, reflecting the current and emerging fraud risks within the market. Fraud risk appetite metrics holistically cover the impacts of fraud in terms of losses to the Group, costs of fraud systems and operations, and customer experience of actual and attempted fraud. Oversight of the appropriateness and performance of these metrics is undertaken regularly through business area and Group-level committees. This approach drives a continual programme of prioritised enhancements to the Group’s technology and process and people-related controls; with an emphasis on preventative controls supported by real time detective controls wherever feasible. Group-wide policies and operational control frameworks are maintained and designed to provide customer confidence, protect the Group’s commercial interests and reputation, comply with legal requirements and meet regulatory requirements. The Group’s fraud awareness programme remains a key component of its fraud control environment, and awareness of fraud risk is supported by mandatory training for all colleagues. This is further strengthened by material annual investment into both technology and the personal development needs of colleagues. The Group also plays an active role with other financial institutions, industry bodies and law enforcement agencies in identifying and combatting fraud
The Group adopts a risk-based approach to mitigate cyber risks it faces. The effective operation of the Group’s estate is supported by an IT and Cyber Security Governance framework, guided by a threat-based strategy which underpins investment decisions. The ongoing protection of the estate and confidentiality of material information is ensured through adherence to the Group Security Policy which has been aligned to industry good practice including the NIST Cyber Security Framework; and material laws and regulations
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group has adopted policies and procedures designed to detect and prevent the use of its banking network for money laundering, terrorist financing, bribery, tax evasion, human trafficking, modern-day slavery and wildlife trafficking, and activities prohibited by legal and regulatory sanctions. Against a background of complex and detailed laws and regulations, and of continued criminal and terrorist activity, the Group regularly reviews and assesses its policies, procedures and organisational arrangements to keep them current, effective and consistent across markets and jurisdictions. The Group requires mandatory training on these topics for all employees. Specifically, the anti-money laundering procedures include ‘know-your-customer’ requirements, transaction monitoring technologies, reporting of suspicions of money laundering or terrorist financing to the applicable regulatory authorities, and interaction between the Group’s Financial Intelligence Unit and external agencies and other financial institutions. The Group economic crime prevention policy prohibits the payment, offer, acceptance or request of a bribe, including ‘facilitation payments’ by any employee or agent and provides a confidential reporting service for anonymous reporting of suspected or actual bribery activity. The Group economic crime prevention policy also sets out a framework of controls for compliance with legal and regulatory sanctions
In addition to its efforts internally, the Group also contributes to economic crime prevention by supporting and championing industry-level activity, including:
Improving customer outcomes related to Authorised Push Payment (APP) fraud, incorporating recommendations from the Lending Standards Board into our APP fraud strategy. The Group remains a signatory to the industry code for APP fraud, which has improved customer protection and the reimbursement of funds to victims
Representing large retail banks at the National Economic Crime Centre (NECC) led Public Private Operating Board (PPOB); co-chairing the Public Private Threat Group leading the UK’s response to Money Laundering; chairing the Joint Money Laundering Intelligence Taskforce (JMLIT) senior management team and providing expert resource to the NECC’s operational threat cells
Collaborating with a peer bank to pioneer the concept of data fusion (large scale information sharing and analysis) with the National Crime Agency (NCA)
In 2021 we undertook a bilateral data sharing exercise with a different peer bank to understand the fraud prevention benefit for receiving and sending banks. This identified opportunities to improve real/near time identification of money mules, improving the efficiency and effectiveness of alerts. The analysis has helped to influence a wider data sharing exercise led by UK Finance across seven firms
Being an active member of UK Finance where we chair or have representation on every economic crime committee. This includes chairing the UK Finance Fraud Panel, which is the industry’s primary model for considering fraud issues of mutual interest. We also chair the Anti-Bribery & Corruption Panel; focused on key ABC issues that members are dealing with. This Panel also interacts with key guidance bodies such as the Organisation for Economic Cooperation and Development (OECD) and Wolfsberg Group
Helping fund the Dedicated Card and Payment Crime Unit (DCPCU) to investigate fraud cases, target and where appropriate arrest and gain prosecution of offenders
Being a member of Cifas, the largest cross sector fraud sharing organisation, where we share and receive internal and first party fraud data to detect, deter and prevent criminals exploiting our banking facilities
Engagement with Europol and International Law Enforcement to share fraud and financial crime intelligence
Maintaining relationships with key partners such as City of London Police, United for Wildlife and the North East Business Resilience Centre, for which the Money Laundering Reporting Officer (MLRO) chairs the advisory board
The Group is a member of Stop Scams UK (SSUK), which brings together partnerships from various industry sectors to stop scams at source. The Group is involved in a new SSUK pilot, Project 159, which aims to provide consumers with a secure connection to their bank
Operational resilience risk on pages 77 to 78, provides further information on the mitigating actions for cyber and IT resilience.
MONITORING
Monitoring and reporting of operational risk is undertaken at Board, Group, entity and divisional committees. Each committee monitors key risks, control effectiveness, key risk and control indicators, events, operational losses, risk appetite metrics and the results of independent testing conducted by Risk division and/or Group Internal Audit.
The Group maintains a formal approach to operational risk event escalation, whereby material events are identified, captured and escalated. Root causes of events are determined, and action plans put in place to ensure an optimum level of control to keep customers and the business safe, reduce costs, and improve efficiency.
The insurance programme is monitored and reviewed regularly, with recommendations being made to the Group’s senior management annually prior to each renewal. Insurers are monitored on an ongoing basis, to ensure counterparty risk is minimised. A process is in place to manage any insurer rating changes or insolvencies.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
OPERATIONAL RESILIENCE RISK
DEFINITION
Operational resilience risk is defined as the risk thatof loss resulting from inadequate or failed internal processes, people and systems or from external events.
EXPOSURES
The principal operational risks to the Group fails to design resilience into business operations, underlying infrastructure and controls (people, process, technology) so that it is able to withstand external or internal events which could impact the continuation of operations, and fails to respondresult in a way which meets customer and stakeholder expectations and needs when the continuity of operations is compromised.
EXPOSURES
Ineffective operational resilience risk management could lead to vital services not being available to customers, and in extreme circumstances, bank failure could result. The Group has in place a transparent and effective operating model to identify and monitor critical business processes from adetriment, unfair customer Group andoutcomes, financial industry perspective. The failure to adequately build resilience into a critical business process may occur in a variety of ways, including:
The Group being overly reliant on one location to deliver a critical business process
The Group not having an adequate succession plan in place for designated subject matter experts
The Group being overly reliant on a supplier which fails to provide a serviceloss, disruption and/or reputational damage are:
A weakness in the Group’s cyber or security defences leaving it vulnerable to an attackcyber-attack
The Group failing to upgrade itsFailure of IT systems, and leaving them vulnerabledue to failurevolume of change, and/or aged infrastructure
Effective operational resilience ensures the Group designs resilience into its systems,Internal and/or external economic crime
Failure to ensure compliance with increasingly complex and detailed regulation including anti-money laundering, anti-bribery, counter-terrorist financing, and financial sanctions and prohibitions laws and regulations
A number of these risks could increase where there is able to withstand and/or recover from a significant unexpected event occurring and can continuereliance on third-party suppliers to provide services to its customers. A significant outage could result in customers being unable to access accounts or conduct transactions, which as well as presenting significant reputational risk for the Group would negatively impact the Group’s purpose. Operational resilience is also an area of continued regulatory and industry focus, similar in importance to financial resilience.
Failure to manage operational resilience effectively could impact the following other risk categories:
Regulatory compliance: non-compliance with new/existing operational resilience regulations, for example, through failure to identify emerging regulation or not embedding regulatory requirements within the Group’s policies, processes and procedures or identify further future emerging regulation
Operational risk: being unable to safely provide customers with business services
Conduct risk: an operational resilience failure may render the Group liable to fines from the FCA for poor conduct
Market risk: the Group being unable to provide key services could have ramifications for the wider market and could impact share priceits customers.
MEASUREMENT
Operational resilience risk is managed across the Group through the Group’s enterprisean operational risk management framework and operational risk policies. BoardThe operational risk framework includes a risk and control self-assessment process, risk impact likelihood matrix, risk and control indicators, risk appetite metricssetting, a robust operational loss event management and escalation process, and a scenario analysis and operational loss forecasting process.
The table below shows high level loss and event trends for operational resilience are in place and are well understood. These specific measures are subject to ongoing monitoring and reporting, including a mandatory review of thresholds on at least an annual basis. To strengthen the management of operational resilience risk, the Group mobilised anusing Basel II categories. Based on data captured on the Group’s One Risk and Control Self-Assessment, in 2022 the highest frequency of events occurred in external fraud 89.09 per cent. Execution, delivery and process management accounted for 5.30 per cent of losses by value.
Operational risk events by risk category (losses greater than or equal to £10,000)1
% of total volume% of total losses
2022202120222021
Business disruption and system failures0.230.580.77(1.62)
Clients, products and business practices5.117.6722.1031.76
Damage to physical assets0.080.01
Employee practices and workplace safety0.120.040.090.02
Execution, delivery and process management5.307.1438.6047.25
External fraud89.0984.0738.4421.99
Internal fraud0.150.420.59
Total100.00100.00100.00100.00
1    Excludes losses related to PPI and provisions, the latter are outlined in note 29. 2021 breakdowns have been restated both to reflect the exclusion of provisions and due to the nature of the risk events which can evolve over time.
Operational risk losses and scenario analysis is used to inform the Internal Capital Adequacy Assessment Process (ICAAP). The Group calculates its minimum (Pillar I) operational resilience enhancement programme whichrisk capital requirements using The Standardised Approach (TSA). Pillar II is designed to focus on end-to-end resiliencecalculated using internal and external loss data and extreme but plausible scenarios that may occur in the management of key risks to critical processes.next 12 months.
MITIGATION
The Group has increased itscontinues to focus on operational resilience and has updated its operational resilience strategy to reflect changing priorities of both customers and regulators. Furthermore, the Group is in the process of responding to the publication of regulatory policy statements. Focus has been given to ensure compliance, and further consideration to how the existing framework will be adapted including consideration of important business services and impact tolerances. At the core of its approach to operational resilience are the Group’s critical business processes which drive all activity, including further mapping of the processes to identify any additional resilience requirements such as impact tolerances in the event of a service outage. The Group continues to maintain and develop playbooks that guide its response to a range of interruptions from internal and external threats and tests these through scenario-based testing and exercising.
Lloyds Banking Group's new strategy considers the changing risk management requirements, adapting the change delivery model to be more agile and developdeveloping the people skills and capabilities needed. The Group continues to review and invest in its control environment to ensure it addresses the risks it faces. Risks are reported and discussed at local governance forums and escalated to executive management and the Board as appropriate.appropriate to ensure the correct level of visibility and engagement. The Group employs a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance.acceptance within appetite / tolerance. Where there is a reliance on third-party suppliers to provide services, the Lloyds Banking Group'sGroup’s sourcing policy ensures that outsourcing initiatives follow a defined process including due diligence, risk evaluation and ongoing assurance.
During the COVID-19 pandemic, business continuity plans have continued to prove resilient, with particular attention applied to heightened risks in the supply chain.
Mitigating actions to the principal operational resilience riskrisks are:
Cyber:The Group adopts a risk-based approach to mitigate the threat landscape associatedinternal and external fraud risks it faces, reflecting the current and emerging fraud risks within the market. Fraud risk appetite metrics holistically cover the impacts of fraud in terms of losses to the Group, costs of fraud systems and operations, and customer experience of actual and attempted fraud. Oversight of the appropriateness and performance of these metrics is undertaken regularly through business area and Group-level committees. This approach drives a continual programme of prioritised enhancements to the Group’s technology and process and people-related controls; with cyber risk continuesan emphasis on preventative controls supported by real time detective controls wherever feasible. Group-wide policies and operational control frameworks are maintained and designed to evolve and there is significant regulatory attention on this subject. The Board continues to invest heavily toprovide customer confidence, protect the Group’s commercial interests and reputation, comply with legal requirements and meet regulatory requirements. The Group’s fraud awareness programme remains a key component of its fraud control environment, and awareness of fraud risk is supported by mandatory training for all colleagues. This is further strengthened by material annual investment into both technology and the personal development needs of colleagues. The Group from cyber-attacks. Investment continues to focus on improving the Group’s approach to identityalso plays an active role with other financial institutions, industry bodies and access management, improving capability to detectlaw enforcement agencies in identifying and respond to cyber-attacks and improved ability to manage vulnerabilities across the estate. With effect from 1 January 2021, the Group has entered into a cyber insurance policy, which provides cover for specified information security risks.combatting fraud
The Group adopts a risk-based approach to mitigate cyber risks it faces. The effective operation of the Group’s estate is supported by an IT resilience:and Cyber Security Governance framework, guided by a threat-based strategy which underpins investment decisions. The ongoing protection of the estate and confidentiality of material information is ensured through adherence to the Group continuesSecurity Policy which has been aligned to optimise its approach to ITindustry good practice including the NIST Cyber Security Framework; and operational resilience by investing in technology improvementsmaterial laws and enhancing the resilience of systems that support the Group’s critical business processes, primarily through the technology resilience programme, with independent verification of progress on an annual basis. The Board recognises the role that resilient technology plays in maintaining banking services across the wider industry. As such, the Board dedicates considerable time and focus to this subject at both the Board and the Board Risk Committee, and continues to sponsor key investment programmes that enhance resilience.regulations
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
People:The Group has adopted policies and procedures designed to detect and prevent the use of its banking network for money laundering, terrorist financing, bribery, tax evasion, human trafficking, modern-day slavery and wildlife trafficking, and activities prohibited by legal and regulatory sanctions. Against a background of complex and detailed laws and regulations, and of continued criminal and terrorist activity, the Group acknowledgesregularly reviews and assesses its policies, procedures and organisational arrangements to keep them current, effective and consistent across markets and jurisdictions. The Group requires mandatory training on these topics for all employees. Specifically, the risks associatedanti-money laundering procedures include ‘know-your-customer’ requirements, transaction monitoring technologies, reporting of suspicions of money laundering or terrorist financing to the failure to maintain appropriately skilledapplicable regulatory authorities, and available colleagues.interaction between the Group’s Financial Intelligence Unit and external agencies and other financial institutions. The Group continues to optimise its approach to ensure that, where applicable, colleagues are capableeconomic crime prevention policy prohibits the payment, offer, acceptance or request of supporting a critical business process. Keybribe, including ‘facilitation payments’ by any employee or agent and provides a confidential reporting service for anonymous reporting of suspected or actual bribery activity. The Group economic crime prevention policy also sets out a framework of controls for compliance with legal and processes are regularly reported to committee(s) and alignment with Lloyds Banking Group's strategy is closely monitored.regulatory sanctions
Property:In addition to its efforts internally, the Group also contributes to economic crime prevention by supporting and championing industry-level activity, including:
Improving customer outcomes related to Authorised Push Payment (APP) fraud, incorporating recommendations from the Group's property portfolio remains a key focus in ensuring resilience requirements are appropriately maintained. Processes are in place to identify key buildings where a critical business process is performed. Depending on criticality, a number of mitigating controls are in place to manage the risk of severe critical business process disruption.Lending Standards Board into our APP fraud strategy. The Group remains committeda signatory to investment in the upkeepindustry code for APP fraud, which has improved customer protection and the reimbursement of the property portfolio, primarily through the Group property upkeep investment programme.funds to victims
Sourcing:Representing large retail banks at the National Economic Crime Centre (NECC) led Public Private Operating Board (PPOB); co-chairing the Public Private Threat Group leading the UK’s response to Money Laundering; chairing the Joint Money Laundering Intelligence Taskforce (JMLIT) senior management team and providing expert resource to the NECC’s operational threat cells
Collaborating with a peer bank to pioneer the threat landscape associatedconcept of data fusion (large scale information sharing and analysis) with third-party suppliersthe National Crime Agency (NCA)
In 2021 we undertook a bilateral data sharing exercise with a different peer bank to understand the fraud prevention benefit for receiving and sending banks. This identified opportunities to improve real/near time identification of money mules, improving the efficiency and effectiveness of alerts. The analysis has helped to influence a wider data sharing exercise led by UK Finance across seven firms
Being an active member of UK Finance where we chair or have representation on every economic crime committee. This includes chairing the UK Finance Fraud Panel, which is the industry’s primary model for considering fraud issues of mutual interest. We also chair the Anti-Bribery & Corruption Panel; focused on key ABC issues that members are dealing with. This Panel also interacts with key guidance bodies such as the Organisation for Economic Cooperation and Development (OECD) and Wolfsberg Group
Helping fund the Dedicated Card and Payment Crime Unit (DCPCU) to investigate fraud cases, target and where appropriate arrest and gain prosecution of offenders
Being a member of Cifas, the largest cross sector fraud sharing organisation, where we share and receive internal and first party fraud data to detect, deter and prevent criminals exploiting our banking facilities
Engagement with Europol and International Law Enforcement to share fraud and financial crime intelligence
Maintaining relationships with key partners such as City of London Police, United for Wildlife and the critical services they provide continues to receive a significant amount of regulatory attention. North East Business Resilience Centre, for which the Money Laundering Reporting Officer (MLRO) chairs the advisory board
The Group acknowledges the importanceis a member of demonstrating control and responsibility for those critical business servicesStop Scams UK (SSUK), which could cause significant harmbrings together partnerships from various industry sectors to the Group's customers.stop scams at source. The Group segments its suppliers by criticalityis involved in a new SSUK pilot, Project 159, which aims to provide consumers with a secure connection to their bank
Operational resilience risk on pages 77 to 78, provides further information on the mitigating actions for cyber and has processes in place to support ongoing vendor management.IT resilience.
MONITORING
Monitoring and reporting of operational resilience risk is undertaken at Board, Group, entity and divisional committees. Each committee monitors key risks, control effectiveness, key risk and control indicators, events, operational losses, risk appetite metrics and the results of independent testing conducted by the Risk division and/or Group Internal Audit.
The Group maintains a formal approach to operational resilience risk event escalation, whereby material events are identified, captured and escalated. Root causes of events are determined, and action plans put in place to ensure an optimum level of control to keep customers and the business safe, reduce costs, and improve efficiency.
The insurance programme is monitored and reviewed regularly, with recommendations being made to the Group’s senior management annually prior to each renewal. Insurers are monitored on an ongoing basis, to ensure counterparty risk is minimised. A process is in place to manage any insurer rating changes or insolvencies.
83
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
OPERATIONAL RISK
DEFINITION
Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.
EXPOSURES
The principal operational risks to the Group which could result in customer detriment, unfair customer outcomes, financial loss, disruption and/or reputational damage are:
A cyber-attack
Failure of IT systems, due to volume of change, and/or aged infrastructure
Internal and/or external economic crime
Failure to ensure compliance with increasingly complex and detailed regulation including anti-money laundering, anti-bribery, counter-terrorist financing, and financial sanctions and prohibitions laws and regulations
A number of these risks could increase where there is a reliance on third-party suppliers to provide services to the Group or its customers.
MEASUREMENT
Operational risk is managed across the Group through an operational risk framework and operational risk policies. The operational risk framework includes a risk and control self-assessment process, risk impact likelihood matrix, key risk and control indicators, risk appetite setting, a robust operational loss event management and escalation process, and a scenario analysis and an operational loss forecasting process.
The table below shows high level loss and event trends for the Group using Basel II categories. Based on data captured on the Group’s One Risk and Control Self-Assessment, in 20212022 the highest frequency of events occurred in external fraud (80.1989.09 per cent) and execution,cent. Execution, delivery and process management (10.68 per cent). Clients, products and business practices accounted for 94.705.30 per cent of losses by value, drivenvalue.
Operational risk events by legacy issues where impacts materialisedrisk category (losses greater than or equal to £10,000)1
% of total volume% of total losses
2022202120222021
Business disruption and system failures0.230.580.77(1.62)
Clients, products and business practices5.117.6722.1031.76
Damage to physical assets0.080.01
Employee practices and workplace safety0.120.040.090.02
Execution, delivery and process management5.307.1438.6047.25
External fraud89.0984.0738.4421.99
Internal fraud0.150.420.59
Total100.00100.00100.00100.00
1    Excludes losses related to PPI and provisions, the latter are outlined in note 29. 2021 (excluding PPI).
Operational risk events by risk category (losses greater than or equal to £10,000), excluding PPI1
% of total volume% of total losses
2021202020212020
Business disruption and system failures2
0.49 0.83 (0.64)0.47 
Clients, products and business practices8.32 12.43 94.70 52.07 
Damage to physical assets0.08 0.41 0.00 14.39 
Employee practices and workplace safety 0.29 0.00 0.04 
Execution, delivery and process management10.68 13.09 1.05 26.33 
External fraud80.19 72.78 4.79 6.59 
Internal fraud0.24 0.17 0.10 0.11 
Total100.00 100.00 100.00 100.00 
12020 breakdowns have been restated both to reflect a numberthe exclusion of provisions and due to the nature of the risk events that have been reclassified following an internal review.
2Business disruption and system failures benefitted from a recovery in 2021, which related to a 2019 event.can evolve over time.
Operational risk losses and scenario analysis is used to inform the Internal Capital Adequacy Assessment Process (ICAAP). The Group calculates its minimum (Pillar I) operational risk capital requirements using The Standardised Approach (TSA). Pillar II is calculated using internal and external loss data and extreme but plausible scenarios that may occur in the next 12 months.
MITIGATION
The Group continues to focus on changing risk management requirements, adapting the change delivery model to be more agile and developing the people skills and capabilities needed. Risks are reported and discussed at local governance forums and escalated to executive management and the Board as appropriate to ensure the correct level of visibility and engagement. The Group employs a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance.acceptance within appetite / tolerance. Where there is a reliance on third-party suppliers to provide services, Lloyds Banking Group’s sourcing policy ensures that outsourcing initiatives follow a defined process including due diligence, risk evaluation and ongoing assurance.
Mitigating actions to the principal operational risks are:
The Group adopts a risk-based approach to mitigate the internal and external fraud risks it faces, reflecting the current and emerging fraud risks within the market. Fraud risk appetite metrics holistically cover the impacts of fraud in terms of losses to the Group, costs of fraud systems and operations, and customer experience of actual and attempted fraud. Oversight of the appropriateness and performance of these metrics is undertaken regularly through business area and Group-level committees. This approach drives a continual programme of prioritised enhancements to the Group’s technology and process and people-related controls; with an emphasis on preventative controls supported by real time detective controls wherever feasible. Group-wide policies and operational control frameworks are maintained and designed to provide customer confidence, protect the Group’s commercial interests and reputation, comply with legal requirements and meet regulatory requirements. The Group’s fraud awareness programme remains a key component of its fraud control environment, and awareness of fraud risk is supported by mandatory training for all colleagues. This is further strengthened by material annual investment into both technology and the personal development needs of colleagues. The Group also plays an active role with other financial institutions, industry bodies and law enforcement agencies in identifying and combatting fraud
The Group adopts a risk-based approach to mitigate cyber risks it faces. The effective operation of the Group’s estate is supported by an IT and Cyber Security Governance framework, guided by a threat-based strategy which underpins investment decisions. The ongoing protection of the estate and confidentiality of material information is ensured through adherence to the Group Security Policy which has been aligned to industry good practice including the NIST Cyber Security Framework; and material laws and regulations
84
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
The Group has adopted policies and procedures designed to detect and prevent the use of its banking network for money laundering, terrorist financing, bribery, tax evasion, human trafficking, modern-day slavery and wildlife trafficking, and activities prohibited by legal and regulatory sanctions. Against a background of complex and detailed laws and regulations, and of continued criminal and terrorist activity, the Group regularly reviews and assesses its policies, procedures and organisational arrangements to keep them current, effective and consistent across markets and jurisdictions. The Group requires mandatory training on these topics for all employees. Specifically, the anti-money laundering procedures include ‘know-your-customer’ requirements, transaction monitoring technologies, reporting of suspicions of money laundering or terrorist financing to the applicable regulatory authorities, and interaction between the Group’s Financial Intelligence Unit and external agencies and other financial institutions. The Group economic crime prevention policy prohibits the payment, offer, acceptance or request of a bribe, including ‘facilitation payments’ by any employee or agent and provides a confidential reporting service for anonymous reporting of suspected or actual bribery activity. The Group economic crime prevention policy also sets out a framework of controls for compliance with legal and regulatory sanctions
In addition to its efforts internally, the Group also contributes to economic crime prevention by supporting and championing industry-level activity, including:
Working with the Lending Standards Board to improveImproving customer outcomes related to Authorised Push Payment (APP) fraud.fraud, incorporating recommendations from the Lending Standards Board into our APP fraud strategy. The Group remains a signatory to the industry code for APP fraud, which has improved customer protection and the reimbursement of funds to victims
Co-chairingRepresenting large retail banks at the inauguralNational Economic Crime Centre (NECC) led Public Private Operating Board (PPOB); co-chairing the Public Private Threat Group with National Economic Crime Centre (NECC). This builds onleading the success of the Fusion Cell in 2020, which was established inUK’s response to Money Laundering; chairing the changingJoint Money Laundering Intelligence Taskforce (JMLIT) senior management team and providing expert resource to the NECC’s operational threat cells
Collaborating with a peer bank to pioneer the concept of data fusion (large scale information sharing and analysis) with the National Crime Agency (NCA)
In 2021 we undertook a bilateral data sharing exercise with a different peer bank to understand the fraud prevention benefit for receiving and sending banks. This identified opportunities to improve real/near time identification of money mules, improving the efficiency and effectiveness of alerts. The analysis has helped to influence a wider data sharing exercise led by UK Finance across seven firms
Being an active member of UK Finance where we chair or have representation on every economic crime threat relatedcommittee. This includes chairing the UK Finance Fraud Panel, which is the industry’s primary model for considering fraud issues of mutual interest. We also chair the Anti-Bribery & Corruption Panel; focused on key ABC issues that members are dealing with. This Panel also interacts with key guidance bodies such as the Organisation for Economic Cooperation and Development (OECD) and Wolfsberg Group
Helping fund the Dedicated Card and Payment Crime Unit (DCPCU) to COVID-19investigate fraud cases, target and where appropriate arrest and gain prosecution of offenders
Being a member of Cifas, the largest cross sector fraud sharing organisation, where we share and receive internal and first party fraud data to detect, deter and prevent criminals exploiting our banking facilities
Engagement with Europol and International Law Enforcement to share fraud and financial crime intelligence
Maintaining partnershipsrelationships with key partners such as City of London Police, Global Cyber AllianceUnited for Wildlife and the North East Business Resilience Centre, for which the Money Laundering Reporting Officer (MLRO) chairs the advisory board
Active membershipThe Group is a member of Stop Scams UK (SSUK), designed to stop scams at source by bringingwhich brings together partnerships from various industry sectors.sectors to stop scams at source. The Group is involved in a new SSUK pilot, Project 159, which aims to provide consumers with a secure connection to their bank
Operational resilience risk on pages 8277 to 83,78, provides further information on the mitigating actions for cyber and IT resilience.
MONITORING
Monitoring and reporting of operational risk is undertaken at Board, Group, entity and divisional committees. Each committee monitors key risks, control effectiveness, key risk and control indicators, events, operational losses, risk appetite metrics and the results of independent testing conducted by the Risk division and/or Group Internal Audit.
The Group maintains a formal approach to operational risk event escalation, whereby material events are identified, captured and escalated. Root causes of events are determined, and action plans put in place to ensure an optimum level of control to keep customers and the business safe, reduce costs, and improve efficiency.
The insurance programme is monitored and reviewed regularly, with recommendations being made to the Group’s senior management annually prior to each renewal. Insurers are monitored on an ongoing basis, to ensure counterparty risk is minimised. A process is in place to manage any insurer rating changes or insolvencies.
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MODELOPERATIONAL RESILIENCE RISK
DEFINITION
ModelOperational resilience risk is defined as the risk that the Group fails to design resilience into business operations, underlying infrastructure and controls (people, process, technology) so that it is able to withstand external or internal events which could impact the continuation of financial loss, regulatory censure, reputational damage oroperations, and fails to respond in a way which meets customer detriment, as a resultand stakeholder expectations and needs when the continuity of deficiencies in the development, application or ongoing operation of models and rating systems.
Models are defined as quantitative methods that process input data into quantitative outputs, or qualitative outputs (including ordinal letter output) which have a quantitative measure associated with them. Model governance policyoperations is restricted to specific categories of application of models, principally financial risk, treasury and valuation, with certain exclusions, such as prescribed calculations and project appraisal calculations.compromised.
EXPOSURES
Ineffective operational resilience risk management could lead to important services not being available to customers, and in extreme circumstances, bank failure could result. The Group makes extensive use of models. They performhas in place a transparent and effective operating model to identify, monitor and test important business services and critical business processes from a customer, Group and systemic perspective. The failure to adequately build resilience into an important business service or critical business process may occur in a variety of functionsways, including:
Capital calculationThe Group being overly reliant on one location to deliver a critical business process
Credit decisioning, including fraudThe Group not having an adequate succession plan in place for designated subject matter experts
Pricing modelsThe Group being overly reliant on a supplier which fails to provide a service
Impairment calculationA shortcoming in the Group’s ability to respond and/or recover in a timely manner following a cyber incident
Stress testingThe Group failing to upgrade its IT systems and forecastingleaving them vulnerable to failure
Effective operational resilience ensures the Group designs resilience into its systems, is able to withstand and/or recover from a significant unexpected event occurring and can continue to provide services to its customers. A significant outage could result in customers being unable to access accounts or conduct transactions, which as well as presenting significant reputational risk for the Group would negatively impact the Group’s purpose. Operational resilience is also an area of continued regulatory and industry focus, similar in importance to financial resilience.
Failure to manage operational resilience effectively could impact the following other risk categories:
Regulatory compliance: non-compliance with new/existing operational resilience regulations, for example, through failure to identify emerging regulation or not embedding regulatory requirements within the Group’s policies, processes and procedures or identify further future emerging regulation
Operational risk: being unable to safely provide customers with business services
Conduct risk: an operational resilience failure may render the Group liable to fines from the FCA for poor conduct
Market risk measurementrisk: the Group being unable to provide key services could have ramifications for the wider market and could impact share price
AsMEASUREMENT
Operational resilience risk is managed across the Group through the Group’s enterprise risk management framework and operational risk policy and associated standards. Board risk appetite metrics for operational resilience are in place and are well understood. These specific measures are subject to ongoing monitoring and reporting, including a resultmandatory review of metrics and thresholds on at least an annual basis. To strengthen the management of operational resilience risk, the Group mobilised an operational resilience enhancement programme which is designed to focus on end-to-end resilience and the management of key risks to important processes.
MITIGATION
The Group has increased its focus on operational resilience and has updated its operational resilience strategy to reflect changing priorities of both customers and regulators. Furthermore, the Group is in the process of responding to the publication of regulatory policy statements. Focus has been given to ensure compliance, and existing frameworks have been adapted to consider important business services and impact tolerances. At the core of its approach to operational resilience are the Group’s important business services and critical business processes which drive activity, including further mapping of the wide scopeprocesses to identify any additional resilience requirements such as customer impact tolerances in the event of a service outage. The Group continues to maintain and breadthdevelop playbooks that guide its response to a range of coverage,interruptions from internal and external threats and tests these through scenario-based testing and exercising.
Lloyds Banking Group's strategy considers the evolving risk management requirements, adapting the change delivery model to be more agile and develop the people skills and capabilities needed. The Group continues to review and invest in its control environment to ensure it addresses the risks it faces. Risks are reported and discussed at local governance forums and escalated to executive management and the Board as appropriate. The Group employs a range of risk management strategies, including: avoidance, mitigation, transfer (including insurance) and acceptance. Where there is exposurea reliance on third-party suppliers to modelprovide services, Lloyds Banking Group's sourcing policy ensures that outsourcing initiatives follow a defined process including due diligence, risk evaluation and ongoing assurance.
Mitigating actions to the principal operational resilience risk are:
Cyber: the threat landscape associated with cyber risk continues to evolve and there is significant regulatory attention on this subject. The Board continues to invest heavily to protect the Group from cyber-attacks. Investment continues to focus on improving the Group’s approach to identity and access management, improving capability to detect, respond and recover from cyber-attacks and improved ability to manage vulnerabilities across the estate.
IT resilience: the Group continues to optimise its approach to IT and operational resilience by investing in technology improvements and enhancing the resilience of systems that support the Group’s critical business processes and important business services, primarily through the Technology Resilience and Security Change programme. The Board optimises the role that resilient technology plays in maintaining banking services across the wider industry. As such, the Board dedicates considerable time and focus to this subject at both the Board and the Board Risk Committee, and continues to sponsor key investment programmes that enhance resilience.
People: the Group acknowledges the risks associated to the failure to maintain appropriately skilled and available colleagues. The Group continues to optimise its approach to ensure that, for example, the right number of colleagues are capable of supporting critical technology components. Key controls and processes are regularly reported to committee(s) and alignment with Lloyds Banking Group’s strategy is closely monitored.
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Property: the Group’s property portfolio remains a key focus in ensuring targeted resilience requirements are appropriately maintained, including energy resilience. Processes are in place to identify key buildings where an important business service or critical business process is performed. Depending on criticality, a number of mitigating controls are in place to manage the risk of severe critical business process disruption. The Group remains committed to investment in the upkeep of the property portfolio, primarily through the Group property upkeep investment programme.
Sourcing: the threat landscape associated with third-party suppliers and the critical services they provide continues to receive a significant amount of regulatory attention. The Group acknowledges the importance of demonstrating control and responsibility for those important business services and critical business processes which could cause significant harm to the Group’s principalcustomers. The Group segments its suppliers by criticality and has processes in place to support ongoing supplier management.
MONITORING
Monitoring and reporting of operational resilience risk categories.is undertaken at Board, Group, entity and divisional committees. Each committee monitors key risks, control effectiveness, key risk and control indicators, events, operational losses, risk appetite metrics and the results of independent testing conducted by Risk division and/or Group Internal Audit.
ModelThe Group maintains a formal approach to operational resilience risk remains above pre-pandemic levels. event escalation, whereby material events are identified, captured and escalated. Root causes are determined, and action plans put in place to ensure an optimum level of control to keep customers and the business safe, reduce costs, and improve efficiency.
PEOPLE RISK
DEFINITION
People risk is defined as the risk that the Group fails to provide an appropriate colleague and customer-centric culture, supported by robust reward and wellbeing policies and processes; effective leadership to manage colleague resources; effective talent and succession management; and robust control to ensure all colleague-related requirements are met.
EXPOSURES
The effectGroup’s management of government-led customer support schemes weakened relationships between model inputs and outputs, and there remains a reliance on the use of judgement,material people risks is critical to its capacity to deliver against its strategic objectives, particularly in the areas for forecastingcontext of organisational, political and impairment. However, recent months have seen more stable patterns for model outputs,external market change and model drivers are expectedincreasing digitisation. The Group is exposed to remain valid in the longer term.following key people risks:
In addition, in commonFailure to recruit, develop and retain a diverse workforce, with the restappropriate mix and required level of skills and capabilities to meet the current and future needs of the industry, changes requiredGroup
Non-inclusive culture, ineffective leadership, poor communication, weak performance, inappropriate remuneration policies and poor colleague conduct
Ineffective management of succession planning or failure to capital models following new regulations will create a temporary increaseidentify appropriate talent pipeline
Failure to manage capacity, colleagues having excessive demands placed on them resulting in the risk relatingwellbeing issues and business objectives not being met
Failure to these models during the period of transition. Further information on capital impactsmeet all colleague-related legal and regulatory requirements
Inadequately designed people processes that are detailed in the capital risk section on pages 69not resilient to 76.withstand unexpected events
MEASUREMENT
The Board risk appetite metric is the key component for measuring the Group’s most material models; performance is reported monthly to the Group and Board Risk Committees.
MITIGATION
The model risk management framework, established by and with continued oversight from an independent team in the Risk division, provides the foundation for managing and mitigating model risk within the Group. Accountability is cascaded from the Board and senior management via the Group enterprise risk management framework.
This provides the basis for Lloyds Banking Group's model governance policy, which defines the mandatory requirements for models across Lloyds Bank Group, including:
The scopeincreasing digitisation of models covered by the policybusiness is changing the capability mix required and may impact the Group’s ability to attract and retain talent
Model materialityColleague engagement may be challenged by a number of factors ranging from the adjustment to hybrid working, dissatisfaction with reward, cost of living pressures, refreshed values and purpose of the business including changes to culture and ethical considerations
MEASUREMENT
People risk is measured through a series of quantitative and qualitative indicators, aligned to key sources of people risk for the Group such as succession, diversity, retention, colleague engagement and wellbeing. In addition to risk appetite measures and limits, people risks and controls are monitored on a monthly basis via the Group’s risk governance framework and reporting structures.
MITIGATION
The Group takes many mitigating actions with respect to people risk. Key areas of focus include:
Focusing on leadership and colleague engagement, through delivery of strategies to attract, retain and develop high calibre people together with management of rigorous succession planning
RolesContinued focus on the Group’s culture and responsibilities, including ownership, independent oversightinclusivity strategy by developing and approvaldelivering initiatives that reinforce the appropriate behaviours which generate the best possible long-term outcomes for customers and colleagues
Key principlesManaging organisational capability and controls regarding data integrity, development, validation, implementation, ongoing maintenancecapacity through divisional people strategies to ensure there are the right skills and revalidation, monitoring,resources to meet customers’ needs and deliver the process for non-complianceGroup’s strategic plan
The model owner takes responsibility for ensuring the fitness for purpose of the models and rating systems, supported and challenged by the independent specialist Group function.
The above ensures all models in scope of policy, including those involved in regulatory capital calculation, are developed consistently and are of sufficient quality to support business decisions and meet regulatory requirements.
MONITORING
The Lloyds Banking Group Model Governance Committee is the primary body for overseeing model risk. Policy requires that key performance indicators are monitored for every modelMaintaining effective remuneration arrangements to ensure they remainpromote an appropriate culture and colleague behaviours that meet customer needs and regulatory expectations
Ensuring colleague wellbeing strategies and support are in place to meet colleague needs, alongside skills and capability growth required to maximise the potential of our people
Ensuring compliance with legal and regulatory requirements related to SM&CR, embedding compliant and appropriate colleague behaviours in line with Group policies, values and its people risk priorities
Ongoing consultation with the Group’s recognised unions on changes which impact their members
Reviewing and enhancing people processes to ensure they are fit for purpose and all issuesoperationally resilient
MONITORING
Monitoring and reporting is undertaken at Board, Group, entity and divisional committees. Key people risk metrics are reported and discussed monthly at the Group People Risk Committee with escalation to Group Risk and Executive Committees and the Board where required.
All material people risk events are escalated appropriately. Material model issues are reported to the Group and Board Risk Committees monthly,in accordance with more detailed papers as necessary to focus on key issues.Lloyds Banking Group's operational risk policy.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
REGULATORY AND LEGAL RISK
DEFINITION
Regulatory and legal risk is defined as the risk of financial penalties, regulatory censure, criminal or civil enforcement action or customer detriment as a result of failure to identify, assess, correctly interpret, comply with, or manage regulatory and/or legal requirements.
EXPOSURES
The Group has a zero risk appetite for material legal or regulatory breaches. However, due to the wide scope and breadth of its regulatory permissions, theThe Group remains exposed to the evolving UK legal and regulatory landscape, such as changes to the Regulatory Framework due to the UK's exit from the EUregulatory framework and other changing regulatory standards as well as uncertainty arising from the current and future litigation landscape.
MEASUREMENT
Regulatory and legal risks are measured against a defined risk appetite metric, which is an assessment of material regulatory breaches and material legal incidents.
MITIGATION
The Group undertakes a range of key mitigating actions to manage regulatory and legal risk. These include the following:
The Board has established a Group-wide risk appetite and metric for regulatory and legal risk
Lloyds Banking Group policies and procedures set out the principles and key controls that should apply across Lloyds Bank Group which are aligned to the Lloyds Bank Group risk appetite. Mandated policies and processes require appropriate control frameworks, management information, standards and colleague training to be implemented to identify and manage regulatory and legal risk
Business unitsDivisions identify, assess and implement policy and regulatory requirements and establish local controls, processes, procedures and resources to ensure appropriate governance and compliance
Business unitsDivisions regularly produce management information to assist in the identification of issues and test management controls are working effectively
Risk and Legal departmentsfunctions provide oversight, proactive support and constructive challenge to the business in identifying and managing regulatory and legal issues
Risk division conducts thematic reviews of regulatory compliance and providesto provide oversight of regulatory compliance assessments across businesses and divisions where appropriate
Business units, with the support of divisional and Group-level teams, conduct ongoing horizonHorizon scanning is conducted to identify and address changes in regulatory and legal requirements
The Group engages with regulatory authorities and industry bodies on forthcoming regulatory changes, market reviews and investigations, ensuring programmes are established to deliver new regulation and legislation
The Group has adapted quickly to evolving regulatory expectations during the COVID-19 pandemicdue to cost of living pressures and has engagedcontinues to engage with regulatory authorities throughout
MONITORING
Material risks are managed through the relevant divisional-levelbusiness committees, with review and escalation through Group-level committees where appropriate, including the escalation of any material regulatory breaches or material legal incidents.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
STRATEGIC RISK
DEFINITION
Strategic risk is defined as the risk which results from:
Incorrect assumptions about internal or external operating environments
Failure to understand the potential impact of strategic responses and business plans on existing risk types
Failure to respond or the inappropriate strategic response to material changes in the external or internal operating environments
EXPOSURES
The Group faces significant risks due to the changing regulatory and competitive environments in the financial services sector, with an increased pace, scale and complexity of change. Customer, shareholder and employee expectations continue to evolve, and currenttogether with societal trends are being accelerated followingamid the recovery post COVID-19 pandemic.and cost of living pressures.
Strategic risks can manifest themselves in existing principal risks or as new exposures which could adversely impact the Group and its businesses.
In considering strategic risks, a key focus is the interconnectivity of individual risks and the cumulative effect of different risks on the Group’s overall risk profile.
TheLloyds Banking Group has invested in implementing a robust framework for the identification, assessment and quantification of strategic risks and their incorporation into business planning and strategic investment decisions. With Board support, thein 2022 Lloyds Banking Group will continuecontinued to invest in evolving theits strategic risk management framework and embedding it into the Group'sGroup’s day-to-day business operations.
MEASUREMENT
The Group assesses and monitors strategic risk implications as part of business planning and in its day-to-day activities, ensuring they respond appropriately to internal and external factors including changes to regulatory, macroeconomic and competitive environments. An assessment is made of the key strategic risks that are considered to impact the Group, leveraging internal and external information and the key mitigants or actions that could be taken in response.
2021 saw development of the Group’s quantitative risk assessment approach, assessing the:
Connectivity of inherent risks, which can magnify their impact and severity
Time horizons in respect of the crystallisation of impacts, should risks manifest
MITIGATION
The range of mitigating actions includes the following:
Horizon scanning is conducted across the Group to identify potential threats, risks, emerging issues and opportunities and to explore future trends
The Group’s business planning processes include formal assessment of the strategic risk implications of new business, product entries and other strategic initiatives
The Group’s governance framework mandates individuals'individuals’ and committees'committees’ responsibilities and decision-making rights, to ensure that strategic risks are appropriately reported and escalated
MONITORING
A review of the Group’s strategic risks is undertaken on an annual basis and the findings are reported to the Group and Board Risk Committees.
Risks, alongside their control effectiveness, are articulated and reported regularly to Group and Board Risk Committees.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
CLIMATE RISK
DEFINITION
Climate risk is defined as the risk that the Group experiences losses and/or reputational damage as a result of physical events, transition risk, or as a consequence of the responses to managing these changes, either directly or through our customers.
EXPOSURES
Climate risk can arise from:
Physical risks - changes in climate or weather patterns which are acute, event driven (e.g. flood or storms), or chronic, longer-term shifts (e.g. rising sea levels or droughts)
Transition risks - changes associated with the move towards a low carbon economy, including changes to policy, legislation and regulation, technology and changes to customer preferences; or legal risks from failing to manage these changes
Climate risk manifests through, and has the potential to impact, the Group’s existing principal financial and non-financial risks. The Group has adopted a comprehensive approach to embedding climate risk into its enterprise risk management framework, establishing climate risk as its own principal risk, as well as its integration into our existing principal risks.
The Group has undertaken an analysis of the main physical and transition risk which may impact the Group and our customers, as well as how these may impact across the different principal risks within the Group’s enterprise risk management framework. For further information see page 55 in the 2021 Lloyds Banking Group Climate Report.
The Group has identified loans and advances to customers in sectors at increased risk from the impacts of climate change, see page 59 in the 2021 Lloyds Banking Group Climate Report.
MEASUREMENT
In order to identify the main physical and transition risks which could impact the Group, a number of workshops have been held with subject matter experts across the divisions and Risk division. These workshops have taken into account the sectors most exposed to the risks from climate change and also the impacts across the other principal risks in the Group’s enterprise risk management framework. These outputs have been used to establish the key risks impacting the Group to inform where updates are required to the Group’s risk management processes to ensure suitable management of climate risk.
The Group is continuing to develop a number of metrics to track key areas of climate risk across its main portfolios. In Commercial Banking, the Group has continued to enhance our internal climate risk assessment methodologies and tools to assess the physical and transition risks relevant to our clients, developing and launching a bespoke qualitative climate risk assessment tool with a focus on transition risks and readiness, which will be completed at least annually as part of regular client engagements for our large corporate portfolio.
Initial consideration of climate risks was included within Lloyds Banking Group’s financial planning process, considering the key impacts for the Group across key business areas where detailed sector reviews have been undertaken.
The Group has continued to develop its scenario modelling capabilities and Lloyds Banking Group participated in the Bank of England’s Climate Biennial Exploratory Scenario on the Financial Risks for Climate Change. Commentary on climate-related risks was included in the Group’s annual Individual Capital Adequacy Assessment Process. Work continues to improve our scenario analysis capabilities and other analytical tools.
MITIGATION
In 2021, the Lloyds Banking Group climate risk policy was established to provide an overarching framework for the management of climate risks, intended to support appropriate consideration of climate risks across key activities. The policy also supports Lloyds Banking Group’s climate-related external ambitions and progress against the relevant regulatory requirements, including the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.
The Group is continuing to integrate consideration of climate risk as part of its activity and processes for managing other principal risks in our enterprise risk management framework. Lloyds Banking Group’s credit risk policy includes mandatory requirements to consider environmental risks in key risk management activities. In Commercial Banking, Relationship Managers must ensure that climate risk is considered for all new and renewal facilities, and specifically commented on for customers who bank with us where total limits exceed £500,000 (excluding automated renewal process). In Retail, Lloyds Banking Group’s credit risk policies require due regard to be paid to energy efficiency (EPC controls) and physical risks (such as flood assessments) in our mortgages business, and transition risks (pace and growth of electric vehicles) within our motor portfolio.
The Group has undertaken sector deep dives where there is lending to customers in sectors at increased risk from the impacts of climate change, considering both risks and opportunities as the Group looks to support its customers’ responses to climate change.
Lloyds Banking Group has twelve external sector statements that help articulate appropriate areas of climate-related risk appetite and the Group's approach to the risk assessment of its customers. Lloyds Banking Group is continuing to refine and enhance these statements.
MONITORING
Governance for climate risk is embedded into the Group’s existing governance structure and is complementary to governance of the Group’s sustainability strategy.
Climate risk is included as part of regular risk reporting to the Lloyds Banking Group and Ring-Fenced Banks Board Risk Committees. This is currently focused on a qualitative assessment against external expectations and Lloyds Banking Group's external commitments. A Board-approved risk appetite statement for climate risk is also in place, supported by an initial metric to ensure the Group continues to progress activities at pace.
The Group is continuing to develop its approach to measuring and monitoring climate risk and will enhance reporting going forward as understanding and capabilities increase, which will also be used to set further quantitative and qualitative risk appetite metrics as appropriate.
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OPERATING AND FINANCIAL REVIEW AND PROSPECTS
INVESTMENT PORTFOLIO, MATURITIES, DEPOSITS
MATURITIES AND WEIGHTED AVERAGE YIELDS OF INTEREST-BEARING SECURITIES
Financial assets at fair value through other comprehensive income and debt securities held at amortised cost
The weighted average yield for each range of maturities is calculated by dividing the annualised interest income prevailing at 31 December 20212022 by the book value of securities held at that date.
Maturing within
one year
Maturing after one
but within five years
Maturing after five
but within ten years
Maturing after
ten years
Maturing
within one year
Maturing after one
but within five years
Maturing after five
but within ten years
Maturing
after ten years
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Amount
£m
Average
yield
%
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income
US treasury and US government agenciesUS treasury and US government agencies245 0.1 1,556 4.6 179 2.5   US treasury and US government agencies106 0.2 1,476 4.8 176 2.5   
Other government securitiesOther government securities845 2.0 1,100 2.0 7,964 0.9 2,710 3.2 Other government securities23 1.4 2,743 2.3 5,141 0.3 1,531 2.6 
Asset-backed securitiesAsset-backed securities      55 4.1 Asset-backed securities23 4.0 47 4.1 9 4.1 59 4.8 
Corporate and other debt securitiesCorporate and other debt securities1,748 1.5 9,229 1.2 2,154 1.2   Corporate and other debt securities1,928 2.6 7,389 2.5 2,194 2.0   
2,838 11,885 10,297 2,765 2,080 11,655 7,520 1,590 
Debt securities held at amortised costDebt securities held at amortised costDebt securities held at amortised cost
Government securitiesGovernment securities  247 3.0     
Mortgage-backed securitiesMortgage-backed securities1,457 0.9       Mortgage-backed securities208 4.0 3,155 4.2 86 3.9 263 4.6 
Other asset-backed securitiesOther asset-backed securities65 0.6   1,525 0.7 18 1.9 Other asset-backed securities81 3.4 464 2.7 1,401 4.2 2 5.1 
Corporate and other debt securitiesCorporate and other debt securities  1,434 2.7 64 2.1 1  Corporate and other debt securities248 2.9 1,176 2.6   8  
1,522 1,434 1,589 19 537 5,042 1,487 273 
MATURITY ANALYSIS AND INTEREST RATE SENSITIVITY OF LOANS AND ADVANCES TO BANKS AND CUSTOMERS AND BANKSREVERSE REPURCHASE AGREEMENTS
The following table analyses the maturity profile and interest rate sensitivity of loans by type on a contractual repayment basis at 31 December 2021.2022. All amounts are before deduction of impairment allowances. Demand loans and overdrafts are included in the ‘maturing in one year or less’ category; balances with no fixed maturity are included in the 'maturing after fifteen years' category.
Maturing
in one
year
or less
£m
Maturing
after one
but within
five years
£m
Maturing
after five
but within
 fifteen years
£m
Maturing
after
 fifteen
years
 £m
Total
£m
Maturing
in one
year
or less
£m
Maturing
after one
but within
five years
£m
Maturing
after five
but within
 fifteen years
£m
Maturing
after
 fifteen
years
 £m
Total
£m
Loans and advances to banks and reverse repurchase agreements5,288 2,184 2  7,474 
Loans and advances to customers and reverse repurchase agreements:
Loans and advances to banksLoans and advances to banks7,052 1,317 3  8,372 
Loans and advances to customers:Loans and advances to customers:
MortgagesMortgages15,142 53,750 141,591 107,939 318,422 Mortgages14,076 52,987 137,340 118,077 322,480 
Other personal lendingOther personal lending4,508 5,556 193 14,289 24,546 Other personal lending4,693 6,126 288 14,992 26,099 
Property companies and constructionProperty companies and construction7,092 13,536 5,485 1,368 27,481 Property companies and construction6,875 12,428 4,623 997 24,923 
Financial, business and other servicesFinancial, business and other services53,296 8,194 3,523 836 65,849 Financial, business and other services5,464 11,775 3,265 777 21,281 
Transport, distribution and hotelsTransport, distribution and hotels5,514 6,084 1,629 140 13,367 Transport, distribution and hotels5,833 5,673 1,473 83 13,062 
ManufacturingManufacturing1,515 1,666 243 81 3,505 Manufacturing1,568 1,413 268 62 3,311 
OtherOther6,622 15,531 3,585 2,437 28,175 Other8,658 14,221 3,460 2,607 28,946 
47,167 104,623 150,717 137,595 440,102 
Reverse repurchase agreementsReverse repurchase agreements35,752 3,507   39,259 
Total loansTotal loans98,977 106,501 156,251 127,090 488,819 Total loans89,971 109,447 150,720 137,595 487,733 
Of which:Of which:Of which:
Fixed interest rateFixed interest rate67,812 61,814 100,816 100,695 331,137 Fixed interest rate56,547 64,193 109,805 113,221 343,766 
Variable interest rateVariable interest rate31,165 44,687 55,435 26,395 157,682 Variable interest rate33,424 45,254 40,915 24,374 143,967 
98,977 106,501 156,251 127,090 488,819 89,971 109,447 150,720 137,595 487,733 
DEPOSITS
The following tables show the details of the Group’s average customer deposits in each of the past three years.
202120202019202220212020
Closing
balance
Average
balance
Average
rate
Closing
balance
Average
balance
Average
rate
Closing
balance
Average
balance
Average
rate
£m%£m%£m%
IFRSIFRSClosing
balance
£m
Average
balance
£m
Average
rate
%
Closing
balance
£m
Average
balance
£m
Average
rate
%
Closing
balance
£m
Average
balance
£m
Average
rate
%
Non-interest bearing demand depositsNon-interest bearing demand deposits131,014 119,712  116,214 95,629 — 80,247 74,130 — Non-interest bearing demand deposits131,730 132,111  131,014 119,712 – 116,214 95,629 – 
Interest-bearing demand depositsInterest-bearing demand deposits263,392 265,468 0.19 244,119 246,100 0.41 229,437 237,495 0.68 Interest-bearing demand deposits261,479 265,771 0.48 263,392 265,468 0.19 244,119 246,100 0.41 
Other depositsOther deposits54,967 58,590 0.22 64,819 69,971 0.38 77,625 78,222 0.57 Other deposits52,963 52,008 0.40 54,967 58,590 0.22 64,819 69,971 0.38 
Total customer depositsTotal customer deposits449,373 443,770 0.15 425,152 411,700 0.31 387,309 389,847 0.53 Total customer deposits446,172 449,890 0.33 449,373 443,770 0.15 425,152 411,700 0.31 
9081

OPERATING AND FINANCIAL REVIEW AND PROSPECTS
UNINSURED DEPOSITS
The following table gives details of the Group’s customer deposits which were not covered by any deposit protection scheme by time remaining to maturity.
3 months
or less
£m
Over 3
months
but within
6 months
£m
Over 6
months
but within
12 months
£m
Over
12 months
£m
Total
£m
3 months
or less
£m
Over 3
months
but within
6 months
£m
Over 6
months
but within
12 months
£m
Over
12 months
£m
Total
£m
At 31 December 2022At 31 December 2022180,326 972 1,559 1,786 184,643 
At 31 December 2021At 31 December 2021184,420 538 686 1,761 187,405 At 31 December 2021184,420 538 686 1,761 187,405 
At 31 December 2020184,575 832 1,078 2,092 188,577 
Total uninsured customer deposits have been calculated as the aggregate carrying value of the Group’s customer deposits less the insured deposit amounts as determined for regulatory purposes by the Group’s licensed deposit-takers, being those deposits eligible for protection under deposit protection schemes (principally the Financial Services Compensation Scheme in the UK). The maturity analysis for uninsured deposits has been estimated using the weighted-average maturity profile of the total customer deposits of each of the Group’s licensed deposit-takers.
9182

CORPORATE GOVERNANCE
STATEMENT ON US CORPORATE GOVERNANCE STANDARDS
The Board is committed to the delivery of Lloyds Bank Group’s strategy which is underpinned by high standards of corporate governance designed to ensure consistency and rigour in its decision making. This report explains how those standards, in particular those laid down by the Financial Reporting Council in the Wates Corporate Governance Principles for Large Private Companies (the ‘Wates Code’), apply in practice to ensure that the Board and management work together for the long-term benefit of the Bank. The Wates Code can be found at www.frc.org.uk.
To assist the Board in carrying out its functions and to provide independent oversight of internal control and risk management, certain responsibilities are delegated to the Board’s Committees. The Board is kept up to date on the activities of the Committees through reports from each of the Committee Chairs. Terms of Reference for each of the Committees are available on the website www.lloydsbankinggroup.com. Information on the membership, role and activities of the Nomination and Governance Committee, the Audit Committee, the Board Risk Committee, the Remuneration Committee and the RemunerationResponsible Business Committee can be found on pages 9283 and 9485.
As a non-US company with securities listed on the New York Stock Exchange (NYSE) the Bank is required to disclose any significant ways in which its corporate governance practices differ from those followed by domestic US companies listed on the NYSE. Key differences are set out below.
The NYSE corporate governance listing standards require domestic US companies to adopt and disclose corporate governance policies. For the Bank, the Nomination and Governance Committee sets the appropriate corporate governance principles and oversees the evaluation of the performance of the Board, its Committees and its individual members.
Under the NYSE corporate governance listing standards, the remuneration, nomination and governance committees of domestic US companies must be comprised of entirely independent directors. However for the Bank, the Remuneration Committee and the Nomination and Governance Committee include the Chair, with all other members being independent non-executive directors.
Board and Committee composition and Board attendance in 20212022121
Board MemberDate of
appointment to Board
BoardNomination and Governance
Committee
Audit
Committee
Board Risk
Committee
Remuneration
Committee
Responsible Business Committee
Robin Budenberg1
October 202010/109/9 (C)6/6 (C)2/27/76/64/4
Charlie Nunn2
August 20214/49/9
Sir António Horta–Osório3
January 2011William Chalmers3/3August 20199/9
William Chalmers4
August 201910/10
Alan Dickinson5
September 201410/109/96/66/68/810/106/67/7 (C)4/4
Sarah BentleyJanuary 2019
10/108/96
2/2
6/76
Brendan GilliganJanuary 201910/109/96/68/810/10
Nigel HinshelwoodJanuary 201910/109/96/66/68/810/106/67/7
Sarah LeggDecember 201910/109/96/6 (C)8/810/104/4
Lord Lupton1
June 2017
10/108/95
4/4
Amanda MackenzieOctober 20189/96/6
6/75
4/4 (C)
Harmeen MehtaNovember 20219/9
Stuart Sinclair2
January 20164/42/2
2/35
2/2
Cathy Turner3
November 20222/22/2
Amanda MackenzieScott Wheway1,64
October 2018August 202210/104/42/26/6
Harmeen Mehta7
November 20213/32/2
Nick Prettejohn3/48
June 20147/74/45/56/6
Stuart Sinclair1,5,9
January 2016
8/1011
5/611
2/2
4/611
Sara Weller1,10
February 20124/42/22/24/4
Catherine WoodsMarch 202010/109/96/68/810/10 (C)6/67/7
(C)Chair
1The Board Risk Committee was reconstituted with effect from 29 March 2021 to streamline that Committee’s membership. With effect from 29 March 2021, the Committee comprised Catherine Woods (Chair), Alan Dickinson, Sarah Legg and, until his retirement from the Board, Nick Prettejohn.
2Charlie Nunn joined the Board on 16 August 2021.
3Sir António Horta-Osório retired from the Board on 30 April 2021.
4William Chalmers, Chief Financial Officer, was acting Group Chief Executive from when Sir António Horta-Osório retired on 30 April 2021 and until Charlie Nunn’s appointment to the Board on 16 August 2021.
5Alan Dickinson succeeded Stuart Sinclair as Chair of the Remuneration Committee on 24 November 2021.
6Amanda Mackenzie joined the Nomination Committee on 23 June 2021.
7Harmeen Mehta joined the Board on 1 November 2021.
8Nick Prettejohn retired from the Board on 30 September 2021.
9Stuart Sinclair plans to retire from the Board at the AGM in May 2022.
10Sara Weller retired from the Board on 20 May 2021.
11Unable to attend some meetings due to medical reasons.
12Where a Directordirector is unable to attend a meeting he/she receives papers in advance and has the opportunity to provide comments to the Chair of the Board or to the relevant Committee Chair.
2Stuart Sinclair retired from the Board on 12 May 2022.
3Cathy Turner joined the Board and the Remuneration Committee on 1 November 2022.
4Scott Wheway joined the Board, the Nomination and Governance Committee and the Board Risk Committee on 1 August 2022.
5Unable to attend due to a pre-existing commitment.
6Unable to attend due to unexpected circumstances.
92
83

CORPORATE GOVERNANCE
UK CORPORATE GOVERNANCE STATEMENT
In accordance with the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 (as amended by the Companies (Miscellaneous Reporting) Regulations 2018) (the ‘Regulations’), for the year ended 31 December 2021,2022, the Bank has in its corporate governance arrangements applied the Wates Corporate Governance Principles for Large Private Companies (the ‘Principles’), which are available at frc.org.uk.www.frc.org.uk. The following section explains the Bank’s approach to corporate governance, and its application of the Principles.
Fundamental to the Bank’s strategy are highHigh standards of corporate governance. Agovernance are central to achieving the strategy which has been set for the Bank. To this end a Corporate Governance Framework is in place for Lloyds Banking Group, the Bank, HBOS plc and Bank of Scotland plc and HBOS plc, with all four companies sharing a common approach to governance. The framework is designed to meet the specific needs of each company, setting the wider approach and applicable standards in respect of the Bank’s corporate governance practices, including addressing the matters set out in the Principles and the governance requirements of the operation of the Bank as part of Lloyds Banking Group’s Ring Fenced Bank.
This includes the matters reserved to the Board, and the matters the Board has chosen to delegate to management, including decision making on operational matters such as those relating to credit, liquidity, and the day-to-day management of risk.management. Governance arrangements, including the Corporate Governance Framework, are reviewed periodicallyat least annually to ensure they remain fit for purpose. The Board delegates further responsibilities to the Group Chief Executive, who is supported by the Group Executive Committee. The Corporate Governance Framework of the Bank further addresses the requirements of the Principles as discussed below.
Principle One – Purpose and Leadership
The Board is collectively responsible for the long term success of the Bank. It achieves this by agreeing the Bank’s strategy, within the wider strategy of Lloyds Banking Group, and overseeing delivery against it. The Bank’s strategy is discussed further on page 3. The Board also assumes responsibility for the management of the culture, values and wider standards of the Bank, within the equivalent standards set by Lloyds Banking Group. The Board’s understanding of stakeholders’ interests is central to these responsibilities and informs key aspects of Board decision making.
Acknowledging the needs of all stakeholders is fundamental to the way the Bank operates, as is maintaining the highest standards of business conduct, which along with ensuring delivery for customers is a vital part of the corporate culture. The Bank’s approach is further influenced by our purpose to Help Britain Prosper, providing not only outstanding service to our customers, but also responding to the need to build a culture in which everyone feels included, empoweredUK’s social and inspired to do the right thing for customers.economic issues. To this end, the Board plays a lead role in establishing, promoting, and monitoring the Bank’s corporate culture and values, with the Corporate Governance Framework ensuring such matters receive the level of prominence in Board and Executiveexecutive decision making which they require. The Bank’s corporate culture and values align to those of Lloyds Banking Group.
Principle Two – Board Composition
The Bank is led by a Board comprising a Non-Executivenon-executive Chair, independent Non-Executive Directorsnon-executive directors and Executive Directors.executive directors. The Board considersreviews its size and composition regularly and is committed to ensuring it has the right balance of skills and experience.experience, with in respect of diversity, the Board meeting the recommendations of the Parker Review and aiming to meet all recommendations set out in the FTSE Women Leaders Review. The Board considers its current size and composition is appropriate to the Bank’s circumstances. The Board places great emphasis on ensuring its membership reflects diversity in its broadest sense. New appointments are made on merit, taking account of the specific skills and experience, independence and knowledge needed to ensure a rounded board and the diversity benefits each candidate can bring overall. There are a range of initiatives across Lloyds Banking Group to help ensure unbiased career progression opportunities. Progress on diversity objectives is monitored by the Board and built into its assessment of executive performance.
The Board is supported by its committees, the operation of which are discussed below, which make recommendations to the Board on matters delegated to them, in particular in relation to internal control, risk, financial reporting and remuneration matters.them. Each committee has written terms of reference setting out its delegated responsibilities. Each committee comprises Non-Executive Directorsnon-executive directors with appropriate skills and experience and is chaired by an experienced chairman.chair. The committee Chairs report to the Board at the next Board meeting. The Board undertakes a periodican annual review of its effectiveness, which provides an opportunity to consider ways of identifying greater efficiencies, ways to maximise strengths and highlights areas of further development. Given the appointment of a new Group Chief Executive in August 2021 and the development of the Bank’s ongoing strategy within the wider Lloyds Banking Group, the Board agreed that anAn externally facilitated evaluation of its effectiveness would be conducted in 2022 to allow the review to cover the Board’s effectiveness in overseeing these developments.was undertaken during the course of the year, which concluded that the Board is adding value, with appropriate engagement and focus, a shared strategic perspective and significant attention to risk and control.
Principle Three – Director Responsibilities
The Directorsdirectors assume ultimate responsibility for all matters, and along with senior management are committed to maintaining a robust control framework as the foundation for the delivery of good governance, including the effective management of delegation through the Corporate Governance Framework. Policies are also in place in relation to potential conflicts of interest which may arise. All Directorsdirectors have access to the services of the Company Secretary,company secretary, and independent professional advice is available to the Directorsdirectors at the expense of Lloyds Banking Group, where they judge it necessary to discharge their duties as directors.
The Board is supported by its committees which make recommendations on matters delegated to them under the Corporate Governance Framework. The management of all committees is in keeping with the basis on which meetings of the Board are managed, with open debate, and adequate time for members to consider proposals which are put forward. The Chair of the Board and each Board committee assumes responsibility with support from the Company Secretarycompany secretary for the provision to each meeting of accurate and timely information.
Principle Four – Opportunity and Risk
The Board oversees the development and implementation of the Bank’s strategy, within the context of the wider strategy of Lloyds Banking Group, which includes consideration of all strategic opportunities. The Board is also responsible for the long term sustainable success of the Bank, generating value for its shareholders and ensuring a positive contribution to society. The Board agrees the Bank’s culture, purpose, values and strategy, within that of Lloyds Banking Group, and agrees the related standards of the Bank, again within the relevant standards of Lloyds Banking Group. Further specific aims and objectives of the Board are formalised within the Corporate Governance Framework, which also sets out the matters reserved for the Board.
Strong risk management is central to the strategy of the Bank, which along with a robust risk control framework acts as the foundation for the delivery of effective management of risk. The Board agrees the Bank’s risk appetite and ensures the Bank manages risk effectively, delegating related authorities to individuals through the Corporate Governance Framework and the further management hierarchy. Board level engagement coupled with the direct involvement of senior management in risk issues ensures that escalated issues are promptly addressed, and remediation plans are initiated where required. The Bank’s risk appetite, principles, policies, procedures, controls and reporting are managed in conjunction with those of Lloyds Banking Group, and as such are regularly reviewed to ensure they remain fully in line with regulations, law, corporate governance and industry best practice. The Bank’s principal risks are discussed further on page 32pages 28 to 34.30.
9384

CORPORATE GOVERNANCE
Principle Five – Remuneration
The Remuneration Committee of the Board, in conjunction withalongside the Remuneration Committee of Lloyds Banking Group (the ‘Remuneration Committees’), assumeassumes responsibility for the Bank’s approach to remuneration. This includes reviewing and making recommendations on remuneration policy as relevant to the Bank, ranging from the remuneration of Directorsdirectors and members of the Executiveexecutive to that of all other colleagues employed by the Bank. This includes colleagues where the regulators require the Bank to implement a specific approach to their remuneration, such as Senior Managers and other material risk takers. The activities of the Remuneration Committees extend to matters of remuneration relevant to subsidiaries of the Bank, where such subsidiary does not have its own remuneration committee. Certain members of the Lloyds Banking Group Executive,executive, including the Group People and Property Director,Chief Executive, are authorised to act upon the decisions made by the Remuneration Committees, and to undertake such other duties relevant to remuneration as delegated to them.
Principle Six – Stakeholders
The COVID-19 pandemic continued to have an effect on the way we live, including on the Bank’s many stakeholders. The Board has monitored the impact of the pandemic on the Group’s and Bank’s business and its stakeholders, seeking to ensure that the challenges posed by the pandemic were addressed. The Board considered related updates from management as events unfolded, covering matters including the continued impact on customers, colleagues, suppliers and other stakeholders, approving suitable action as required.
The Bank as part of Lloyds Banking Group operates under Lloyds Banking Group’s wider Responsible Business approach to responsible business, which acknowledges that the Bank has a responsibility to help address the economic, social and environmental challenges which the UK faces, and as part of this understand the needs of the Bank’s external stakeholders, including in the development and implementation of strategy.
Central to this is Lloyds Banking Group’s and the Bank’s purpose of Helping Britain Prosper plan, in which the Bank participates.Prosper. During the year there was aparticular focus on the response to COVID, and Helping Britain Recover.deterioration in the UK’s economic outlook, in particular in the second half of the year. This involved bringing togetherconsidering the viewpoints of many of the Board’s key stakeholders, to determine how the Bank could best support the recovery from the pandemic.recovery.
In 20212022 the Responsible Business Committee of Lloyds Banking Group provided further oversight and support of Lloyds Banking Group’s and the Bank’s plans for embedding responsible business in the Banks’Bank’s core purpose.
Committees of the Board
The Board operates a number of Committees, composed of Non-Executive Directors,non-executive directors, with the responsibilities set out below.
Nomination and Governance Committee
Responsible for reviewing and making recommendations to the Board on the composition of the Bank’s Board and its Committees, taking into account the principles, policies and governance requirements of Lloyds Banking Group.
Audit Committee
Responsible for monitoring and reviewing the formal arrangements established by the Board in respect of the financial reporting and narrative reporting of the Bank, the effectiveness of the internal controls and the risk management framework, whistleblowing arrangements, internal and external audit process.
Board Risk Committee
Responsible for reviewing and reporting its conclusions to the Board on Lloyds Bank Group’s current and future risk appetite (the extent and categories of risk which the Board regards as acceptable for the Bank to bear), the Lloyds Bank Group’s risk management framework (setting out the procedures to manage risk, embracing principles, policies, methodologies, systems, processes, procedures and people), and Lloyds Bank Group’s risk culture to ensure that it supports Lloyds Bank Group’s risk appetite.
Remuneration Committee
Responsible for reviewing and making recommendations to the Board on the remuneration policy for the Bank and for performing such other duties as may be prescribed for remuneration committees by the Regulators of the Bank, taking into account the principles, policies and governance requirements of Lloyds Banking Group.
Responsible Business Committee
Responsible for supporting the Board in overseeing policies, performance and priorities as a responsible business, for overseeing activities in relation to all stakeholders including customers, shareholders, colleagues, suppliers, the wider community and the environment, and supporting strategy and business plans by ensuring aspirations to be a trusted, responsible business are central to strategy.
Service Agreements
The Serviceservice contracts of all current Executive Directorsexecutive directors are terminable on 12 months’ notice from Lloyds Bank Group and six months’ notice from the individual. The Chair also has a letter of appointment. HisThe Chair's engagement may be terminated on six months’months' notice by the Group or him.either party.
Letters of Appointment
The Non-Executive Directorsnon-executive directors all have letters of appointment and are appointed for an initial term of three years after which their appointment may continue subject to an annual review. Non-Executive DirectorsNon-executive directors may have their appointment terminated, in accordance with statute, regulation and the articles of association, at any time with immediate effect and without compensation.
The service contracts and letters of appointmentsappointment are available for inspection at the Company’s registered office.
Termination payments
It is the Group’s policy that where compensation onnotice pay continues to be payable after termination, is due, it should be paid on a phased basis, mitigated in the event that alternative employment is secured.secured in line with executive directors service contracts. Where it is appropriate to make a bonus payment (known as Group Performance Share)GPS award to the individual, this should relate to the period of actual service, rather than the full notice period. Any Group Performance ShareGPS payment will be determined on the basis of performance as for all continuing employees and will remain subject to performance adjustment (malus and clawback) and deferral.
Generally, on termination of employment, Group Performance Shareunvested GPS awards, in flight Group Ownership Share awards, Long Term Share Plan awards, Long Term Incentive awards and other rights to payments will lapse except where termination falls within one of the reasons set out below. In the event of redundancy, the individual may receive a payment in line with statutory entitlements at that time. If an Executive Directorexecutive director is dismissed for gross misconduct, the Executive Directorexecutive director will receive normal contractual entitlements until the date of termination and all deferred Group Performance Share,GPS, Group Ownership Share, Long Term Share Plan and Long Term ShareIncentive Plan awards will lapse.
9485

CORPORATE GOVERNANCE
Termination payments

Base salary
Fixed share awardPension, Benefitsbenefits and
other fixed remuneration
ResignationIn the caseEntitlement to base salary continues for full notice period. If employment is terminated prior to end of notice period, balance of notice pay is paid in monthly instalments, offset by earnings from any new employment during this period. If resignation to take up a new employment, paid until date of termination (includingbase salary would continue during any period of garden leave required by the Group). In the case of resignation for other reasons, base salary will be paid in monthly instalments for the notice period (or any balance of it), offset by earnings from new employment during this period.but may then cease if early release date agreed.AwardsOutstanding awards continue and are released at the normal time and the number of shares subject to the award in the current year will be reduced to reflect the date of termination.Paid until date of termination including any period of leave required by the Group (subject to individual benefit scheme rules).
Redundancy or termination by mutual agreementPaid until dateEntitlement to base salary continues for full notice period. If employment is terminated prior to end of termination (including anynotice period, of leave required by the Group). In respect of the balance of any notice period, base salary will bepay is paid in monthly instalments, offset by earnings from any new employment during this period.AwardsOutstanding awards will normally continue and be released at the normal time and the number of shares subject to the award in the current year will be reduced to reflect the date of termination unless, in the case of mutual agreement, the Remuneration Committee (‘the Committee’) determines that exceptional circumstances apply in which case shares may be released on termination.Paid until date of termination including any period of leave required by the Group (subject to individual benefit scheme rules).
Retirement/ill health,injury, permanent disability/deathPaid until date of retirement/death. For ill health, injury or permanent disability which results in the loss of employment, paid for the applicable notice period (including any period of leave required by the Group).AwardsOutstanding awards will normally continue and be released at the normal time and the number of shares subject to the award in the current year will be reduced to reflect the date of termination except for (i) death where shares are released on the date of termination; or (ii) in the case of permanent disability the Committee determines that exceptional circumstances apply in which case shares may be released on the date of termination.Paid until date of death/ retirement (subject
(subject
to individual benefit scheme rules). For ill health, injury, permanent disability, paid for the notice period including any period of leave required by the Group (subject to individual benefit
scheme rules).
Change of control or merger2N/AAwardsOutstanding awards will be payable on the date of the Change of Control and the number of shares subject to the award will be reduced to reflect the shorter accrual period. The Committee may decide that vested awards will be exchanged for (and future awards made over) shares in the acquiring company or other relevant company.N/A
Other reason where the Committee determines
that the executive
should be treated
as a good leaver
Paid until dateEntitlement to base salary continues for full notice period. If employment is terminated prior to end of termination (including anynotice period, of leave required by the Group). In respect of the balance of any notice period, base salary will bepay is paid in monthly instalments, offset by earnings from any new employment during this period.AwardsOutstanding awards continue and are released at the normal time and the number of shares subject to the award in the current year will be reduced to reflect the date of termination.Paid until date of termination including any period of leave required by the Group (subject to individual benefit scheme rules).
86

CORPORATE GOVERNANCE
Termination payments
Group Performance Share
(Annual bonus plan)11,2,7
Long Term ShareIncentive Plan
(Long term variable reward plan)22,6,7
ChairmanChair and Non-Executive
Directors FeesNon-executive director fees3
Resignation
Unvested deferred Group Performance ShareGPS awards and entitlement to be considered for in-year award are forfeited and in-year Group Performance Shareon resignation5.
Unvested awards are accrued until the date of termination (or the commencement of garden leave if earlier) unless the Committee determines otherwise (in exceptional circumstances), in which case such awards are subject to deferral, malus and clawback.
Awards lapse on date of leaving (or on notice of leaving) unless the Committee determines otherwise in exceptional circumstances that they will vest on the original vesting date (or exceptionally on the date of leaving).
Where the award is to vest it will be subject to the underpinsoriginal performance conditions and time pro-rating (for months worked in underpinthe performance period). Malus and clawback will apply.
Paid until date of leaving Board.
Redundancy or termination by mutual agreementFor cases of redundancy, unvested deferred Group Performance Share awards are retained and in-year Group Performance Share awards are accrued until the date of termination (or the commencement of garden leave if earlier). Such awards would be subject to deferral, malus and clawback. For termination by mutual agreement, the same approach as for resignation would apply.Awards vest on the original vesting date (or exceptionally on the date of leaving). Vesting is subject to the underpins and time pro-rating (for months worked in underpin period). Malus and clawback will apply.Paid until date of leaving Board.
95

CORPORATE GOVERNANCE
Group Performance Share
(Annual bonus plan)1
Long Term Share Plan
(Long term variable reward plan)2
Chairman and Non-Executive
Directors Fees3
Retirement/ill health, injury, permanent disabilityRedundancy or termination by mutual agreementUnvestedFor cases of redundancy, unvested deferred Group Performance ShareGPS awards are retained and in-year Group Performance ShareGPS awards are accrued until the date of termination (or the commencement of garden leave if earlier). Such awards would be subject to deferral, malus and clawback.
Awards vest on the original vesting date (or exceptionally on the date of leaving). Vesting is subject to the underpinsperformance conditions and time pro-rating (for months worked in underpinthe performance period).
Malus and clawback provisions will continue to apply.
Paid until date of leaving Board.
DeathRetirement/ill health, injury, permanent disabilityUnvested deferred Group Performance ShareGPS awards are retained and in-year Group Performance ShareGPS awards are accrued until the date of termination (or the commencement of garden leave if earlier). Such awards would be subject to deferral, malus and clawback.
Awards vest on the original vesting date (or exceptionally on the date of leaving). Vesting is subject to the performance conditions and time pro-rating (for months worked in the performance period).
Malus and clawback provisions will continue to apply.
Paid until date of leaving Board.
DeathUnvested deferred GPS awards are retained and in-year GPS awards are accrued until the date of termination. Deferred Group Performance ShareGPS awards vest on death in cash, unless the Committee determines otherwise.Awards vest in full on the date of death unless in exceptional circumstances the Remuneration Committee determines that the underpins or pre- vest testperformance against targets set do not support full vesting.Paid until date of leaving Board.
Change of control or merger2In-year Group Performance ShareGPS accrued up until date of change of control or merger (current year). Where there is a Corporate Event, deferred Group Performance ShareGPS awards vest to the extent and timing determined by the Committee in its absolute discretion.Awards vest on date of event. vestingVesting is subject to the underpinsperformance conditions and time pro-rating (for months worked in underpinthe performance period unless determined otherwise). The Committee may decide not to time pro-rate in its absolute discretion. Malus and clawback provisions will normallycontinue to apply. Instead of vesting, awards may be exchanged for equivalent awards over the shares of the acquiring company or another company or equivalent cash based awards.Paid until date of leaving Board.
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CORPORATE GOVERNANCE
Termination payments
Group Performance Share
(Annual bonus plan) 1,2,7
Long Term Incentive Plan
(Long term variable reward plan)2,6,7
Chair and
Non-executive director fees3
Other reason where the Committee determines that the executive should be treated as a good leaverUnvested deferred Group Performance ShareGPS awards are retained and in-year Group Performance ShareGPS awards are accrued until the date of termination (or the commencement of garden leave if earlier). Deferred Group Performance ShareGPS awards vest in line with normal timeframes and are subject to malus and clawback. The Committee may allow awards to vest early if it considers it appropriate.Awards vest on the original vesting date (or exceptionally on the date of leaving). vestingVesting is subject to the underpinsperformance conditions and time pro-rating (for months worked in underpinthe performance period). Malus and clawback provisions will continue to apply.Paid until date of leaving Board.
1If any Group Performance ShareGPS is to be paid to the Executive Directorexecutive director for the current year, this will be determined on the basis of performance for the period of actual service, rather than the full notice period (and so excluding any period of leave required by the Group).
2Reference to change of control or merger includes a compromise or arrangement under section 899 of the Companies Act 2006 or equivalent. Fixed share awards may also be released/ exchanged in the event of a resolution for the voluntary winding up of the Company; a demerger, delisting, distribution (other than an ordinary dividend) or other transaction, which, in the opinion of the Committee, might affect the current or future value of any award; or a reverse takeover, merger by way of a dual listed company or other significant corporate event, as determined by the Committee. In the event of a demerger, special dividend or other transaction which would in the Committee’s opinion affect the value of awards, the Committee may allow a deferred Group Performance Share award or a long term incentive award to vest to the extent relevant performance conditions are met to that date and if the Committee so determined, on a time pro-rated basis (unless determined otherwise) to reflect the number of months of the underpinperformance period worked.
3The ChairmanChair is entitled to six months’ notice.
4    The terms applicable on a cessation of employment to Group Ownership Share Awards are as shown on page 130 of the 2017 Remuneration Policy. The terms applicable on a cessation of employment to Long Term Share Plan awards as shown on page 124 of the 2020 Remuneration Policy
5    Clarifies that entitlement to consideration for in-year GPS award is forfeit on resignation.
6    In the event that performance conditions are required to be assessed prior to the normal vesting date in connection with the leaver event, the Committee retains discretion to make such an assessment on such basis as it considers appropriate.
7    Any awards which vest pursuant to a good leaver event will remain subject to any applicable post-vesting holding period
On termination, the Executive Directorexecutive director will be entitled to payment for any accrued but untaken holiday not taken as part of any period of garden leave calculated by reference to base salary and fixed share award.
The cost of legal, tax or other advice incurred by an Executive Directorexecutive director in connection with the termination of their employment and/or the cost of support in seeking alternative employment may be met up to a maximum of £100,000.£100,000 (excl. VAT). Additional payments may be made where required to settle legal disputes, or as consideration for new or amended post-employment restrictions.
Where an Executive Directorexecutive director is in receipt of expatriate or relocation expenses at the time of termination (as at the date of the AGM no current Executive Directorsexecutive directors are in receipt of such expenses), the cost of actual expenses incurred or benefits provided may continue to be reimbursed for up to 12 months after termination or, at the Group’s discretion, a one-off payment may be made to cover the costs of premature cancellation. The cost of repatriation may also be covered.
9688

CORPORATE GOVERNANCE
INTERNAL CONTROL
Board responsibility
The Board is responsible for, and monitors, Lloyds Bank Group’s risk management and internal control systems, whichsystems. These are designed to facilitate effective and efficient operations and to ensure the quality and integrity of internal and external reporting and compliance with applicable laws and regulations. The Directors and senior management are committed to maintaining a robust control framework as the foundation for the delivery of effective risk management. The Directors acknowledge their responsibilities in relation to the Lloyds Bank Group’s risk management and internal control systems and for reviewing their effectiveness.
In establishing and reviewing the risk management and internal control systems, the Directors carried out a robust assessment of the principal risks facing the Bank, including those that would threaten its business model, future performance, solvency or liquidity and reputation, the likelihood of a risk event occurring and the costs of control. The process for identification, evaluation and management of the principal risks faced by Lloyds Bank Group is integrated into Lloyds Bank Group’s overall framework for risk governance. The risk identification, evaluation and management process also identifies whether the controls in place result in an acceptable level of risk. At the Lloyds Bank Group level, a consolidated risk report and risk appetite dashboard are reviewed and regularly debated by the executive Lloyds Bank Group Risk Committee, Board Risk Committee and the Board to ensure that they are satisfied with the overall risk profile, risk accountabilities and mitigating actions. The report and dashboard provide a monthly view of Lloyds Bank Group’s overall risk profile, key risks and management actions, together with performance against risk appetite and an assessment of emerging risks which could affect Lloyds Bank Group’s performance over the life of the operating plan. Information regarding the main features of the internal control and risk management systems in relation to the financial reporting process is provided within the risk management report on pages 3632 to 89.80. The Board concluded that Lloyds Bank Group’s risk management arrangements are adequate to provide assurance that the risk management systems put in place are suitable with regard to Lloyds Bank Group’s profile and strategy.
Control Effectiveness Review
All material controls are recorded and assessed on a regular basis in response to triggers or at least annually. Control assessments consider both the adequacy of thetheir design and operating effectiveness. Where a control is not effective, the root cause is established and action plans implemented to improve control design or performance. Control Effectiveness against all residual risks areis aggregated by risk category, reported and monitored via the monthly Key Risk Insights or Consolidated Risk Report (CRR). The Key Risk Insights/CRR isare reviewed and independently challenged by the Risk Division and provided to the Risk Division Executive Committee and Lloyds Bank Group Risk Committee. On an annual basis, a point in time assessment is made for control effectiveness against each risk category. The RCSA System, Key Risk Insights or CRR data isare the primary sourcesources used for this point in time assessment and a year on year comparison on control effectiveness is reported to the Board.
Reviews by the Board
The effectiveness of the risk management and internal control systems is reviewed regularlyat least annually by the Board and the Audit Committee, which also receives reports of reviews undertaken by the Risk Division and Lloyds Bank Group Internal Audit. The Audit Committee also considers reports received from the Bank’s external auditor, Deloitte LLP (which include details of significant internal control matters that they have identified), and has a discussion with the auditor at least once a year without executives present, to ensure that there are no unresolved issues of concern.
Lloyds Bank Group’s risk management and internal control systems are regularly reviewed by the Board and are consistent with the guidance on Risk Management, Internal Control and Related Financial and Business Reporting issued by the Financial Reporting Council and compliant with the requirements of CRD IV. They have been in place for the year under review and up to the date of the approval of the Annual Report. Lloyds Bank Group has achieved full compliance with BCBS 239 risk data aggregation and risk reporting requirements, and actively continues to actively maintain this status.
Auditor independence
Both the Lloyds Banking Group Board and the external auditor have policies and procedures designed to protect the independence and objectivity of the external auditor for Lloyds Banking Group plc and all of its subsidiary undertakings, including those entities within the Lloyds Bank Group. In 2021, the Lloyds Banking Group Audit Committee amended its policy to reflect the process for PwC resigning as auditor from each of the Lloyds Banking Group’s legal entities. No other substantive changes were made to the policy. To ensure that there is an appropriate level of oversight the Lloyds Banking Group Audit Committee approves the nature of services that the external auditor is permitted to perform and the policy sets a financial threshold above which it must approve in advance all non-audit engagements of the external auditor; the policy permits senior management to approve certain engagements for permitted services with fees for amounts below the threshold. The policy also details those services that the external auditor is prohibited from providing; these are consistent with the non-audit services which the FRC considers to be prohibited. The total amount of fees paid to the auditor for both audit and non-audit related services in 20212022 is disclosed in note 10 to the financial statements.
9789

CORPORATE GOVERNANCE
DISCLOSURE CONTROLS AND PROCEDURES
As of 31 December 2021,2022, the Lloyds Bank Group, under the supervision and with the participation of the Lloyds Bank Group’s management, including the Group Chief Executive and the Chief Financial Officer, performed an evaluation of the effectiveness of the Lloyds Bank Group’s disclosure controls and procedures. Based on this evaluation, the Group Chief Executive and Chief Financial Officer concluded that the Bank’s disclosure controls and procedures, at 31 December 2021,2022, were effective for gathering, analysing and disclosing with reasonable assurance the information that the Lloyds Bank Group is required to disclose in the reports it files under the Securities Exchange Act of 1934, within the time periods specified in the SEC’s rules and forms. The Lloyds Bank Group’s management necessarily applied its judgement in assessing the costs and benefits of such controls and procedures, which by their nature can provide only reasonable assurance regarding management’s control objectives.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There have been no changes in the Lloyds Bank Group’s internal control over financial reporting during the year ended 31 December 20212022 that have materially affected, or are reasonably likely to materially affect, the Group’s internal control over financial reporting.
MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The management of Lloyds Bank plc is responsible for establishing and maintaining adequate internal control over financial reporting. Lloyds Bank plc’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS.
The Bank’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with IFRS and that receipts and expenditures are being made only in accordance with authorisations of management and directors of Lloyds Bank plc; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorised acquisition, use, or disposition of the Bank’s assets that could have a material effect on the financial statements.
The management of Lloyds Bank plc assessed the effectiveness of the Bank’s internal control over financial reporting at 31 December 20212022 based on the criteria established in Internal Control – Integrated Framework 2013 issued by the Committee of Sponsoring Organisations of the Treadway Commission (COSO). Based on this assessment, management concluded that, as at 31 December 2021,2022, the Bank’s internal control over financial reporting was effective.
Internal control systems, no matter how well designed, have inherent limitations and may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.
GOING CONCERN
The going concern of the Bank and the Lloyds Bank Group is dependent on successfully funding their respective balance sheets and maintaining adequate levels of capital. In order to satisfy themselves that the Bank and the Lloyds Bank Group have adequate resources to continue to operate for the foreseeable future, the Directors have considered a number of key dependencies which are set out in the risk management section under the Lloyds Bank Group’s principal risks: funding and liquidity on page 3329 and pages 6566 to 6869 and capital position on pages 6941 to 76.45. Additionally, the Directors have considered capital and funding projections for the Bank and the Lloyds Bank Group. Accordingly, the Directors conclude that the Bank and the Lloyds Bank Group have adequate resources to continue in operational existence for a period of at least 12 months from the date of approval of the financial statements and therefore it is appropriate to continue to adopt the going concern basis in preparing the accounts.
9890

REGULATION
APPROACH OF THE FINANCIAL CONDUCT AUTHORITY (“FCA”)
Under FSMA (as amended by the Financial Services Act 2012), the FCA has a strategic objective to ensure that the relevant markets function well. In support of this, the FCA has three operational objectives: to secure an appropriate degree of protection for consumers; to protect and enhance the integrity of the UK financial system and to promote effective competition in the interests of consumers.
The FCA Handbook sets out rules and guidance across a range of conduct issues with which financial institutions are required to comply including high level principles of business and detailed conduct of business standards and reporting standards.
APPROACH OF THE PRUDENTIAL REGULATION AUTHORITY (“PRA”)
The PRA is part of the Bank of England, with responsibility for the prudential regulation and supervision. The PRA's strategy is to deliver a resilient financial sector by seeking: an appropriate quantity and quality of capital and liquidity; effective risk management; robust business models; and sound governance including clear accountability of firms’ management. This strategy supports its twothree statutory objectives: to promote the safety and soundness of these firms; and to contribute to the securing of an appropriate degree of protection for policyholders (for insurers).; and to act, so far as is reasonably possible, in a way which facilitates effective competition in the markets for services provided.
The PRA Rulebook sets out rules and guidance across a range of prudential matters which firms are required to comply with including areas such as fundamental rules; ring-fencing requirements; reporting and prudential treatments. The PRA will change a firm's business model if it judges that mitigating risk measures are insufficient. Further to the UK implementation of CRD V a legal requirement has been established in the FSMA that requires the PRA to authorise UK parent financial holding companies (FHC) or mixed financial holding companies (MFHC) that have at least one bank or designated relevant investment firm as a subsidiary. As a result Lloyds Banking Group PLC ("plc, the Company")Bank's immediate parent, has received authorisation to be recognised as the UK parent MFHC of the Group and is therefore responsible for ensuring prudential capital requirements are applied on a consolidated basis.
OTHER BODIES IMPACTING THE REGULATORY REGIME
THE BANK OF ENGLAND AND HM TREASURY
The Bank of England has specific responsibilities in relation to financial stability, including: (i) ensuring the stability of the monetary system; (ii) oversight of the financial system infrastructure, in particular payments systems in the UK and abroad; and (iii) maintaining a broad overview of the financial system through its monetary stability role.
HM TREASURY
HM Treasury (HMT) is the government's economic and finance ministry, setting the direction of the UK's economic policy and working to achieve strong and sustainable economic growth. Its responsibilities include financial services policy such as banking and financial services regulation, financial stability, and ensuring competitiveness in the City:City; strategic oversight of the UK tax system:system; delivery of infrastructure projects across the public sector; and ensuring the economy is growing sustainably.
HMT is consulting on the Future Regulatory Framework, setting out proposals for adapting the UK financial services regulatory framework to ensure it remains fit for the future, and reflects position outside the EU.
UK FINANCIAL OMBUDSMAN SERVICE (“FOS”)
The FOS provides consumers with a free and independent service designed to resolve disputes where the customer is not satisfied with the response received from the regulated firm. The FOS resolves disputes for eligible persons that cover most financial products and services provided in (or from) the UK. The jurisdiction of the FOS extends to include firms conducting activities under the Consumer Credit Act 1974. Although the FOS takes account of relevant regulation and legislation, its guiding principle is to resolve cases individually on merit on the basis of what is fair and reasonable; in this regard, the FOS is not bound by law or even its own precedent. The final decisions made by the FOS are legally binding on regulated firms who also have a requirement under the FCA rules to ensure that lessons learned as a result of determinations by the FOS are effectively applied in future complaint handling.
BRITISH BANKERS RESOLUTION SERVICE
Lloyds Banking Group is also a member of the British Banking Resolution Service (BBRS). BBRS is a non-profit organisation set up to resolve disputes between eligible larger SME's and participating banks.
THE FINANCIAL SERVICES COMPENSATION SCHEME (“FSCS”)
The FSCS was established under the FSMA and is the UK’s statutory fund of last resort for customers of authorised financial services firms. Companies within the Group are responsible for contributing to compensation schemes in respect of banks and other authorised financial services firms that are unable to meet their obligations to customers. The FSCS can pay compensation to customers if a firm is unable, or likely to be unable, to pay claims against it. The FSCS is funded by levies on firms authorised by the PRA and the FCA, including companies within the Group.
LENDING STANDARDS BOARD (''LSB'')
The LSB is responsible for overseeing the Standards of Lending Practice (for both personal and business customers). The Standards of Lending Practice for personal customers cover six main areas: product and service design; product sales; account maintenance and servicing; money management; financial difficulty; and customer vulnerability across key lending (current account overdrafts, credit cards, loans and chargecards) to consumers. The Standards of Lending Practice for business customers apply to business customers (including Asset Finance), which at the point of lending have an annual turnover of up to £25 million. The standards cover nine main areas: product information; product sale; declined applications; product execution; credit monitoring; treatment of customers in financial difficulty; business support units; portfolio management; and customers in vulnerable circumstances for products including loans, overdrafts, commercial mortgages, credit cards, and chargecards. The LSB is also responsible for overseeing the Contingent Reimbursement Model Access to Banking Standard and Credit Card Market Study Remedies.
UK COMPETITION AND MARKETS AUTHORITY (“CMA”)
The objective of the CMA is to promote competition to ensure that markets work well for consumers, businesses and the economy. Through its five strategic goals (delivering effective enforcement; extending competition frontiers; refocusing competition protection; achieving professional excellence; and, developing integrated performance) the CMA impacts the banking sector in a number of ways, including powers to investigate and prosecute a number of criminal offences under competition law. In addition, the CMA is now the lead enforcer under the Unfair Terms in Consumer Contracts Regulations 1999. The Government is consulting on "reforming competition and consumer policy" which intends to provide new powers to the CMA.
99

REGULATION
UK INFORMATION COMMISSIONER’S OFFICE ("ICO")
The UK Information Commissioner’s Office is the UK's independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. The ICO is responsible for overseeing implementation of the Data Protection Act 2018 which enshrines the General Data Protection Regulation. This Act regulates, among other things, the lawful use of data relating to individual customers.
91

REGULATION
THE PAYMENTS SYSTEM REGULATOR (“PSR”)
The PSR is an independent economic regulator for the payment systems industry, which was launched in April 2015. Payment systems form a vital part of the UK’s financial system – they underpin the services that enable funds to be transferred between people and institutions. The purpose of PSR is to make payment systems work well for those that use them. The PSR is a subsidiary of the FCA, but has its own statutory objectives, Managing Director and Board. In summary its objectives are: (i) to ensure that payment systems are operated and developed in a way that considers and promotes the interests of all the businesses and consumers that use them; (ii) to promote effective competition in the markets for payment systems and services between operators, payment services providers and infrastructure providers; and (iii) to promote the development of and innovation in payment systems, in particular the infrastructure used to operate those systems.
COMPETITION REGULATION
The FCA obtained concurrent competition powers with the CMA on 1 April 2015 in relation to the provision of financial services in the UK, in addition to supplementing its existing competition objective. The FCA assesses markets across financial services to ascertain whether or not competition is working effectively in the best interests of consumers. In addition, the PRA also has a secondary objective under the Financial Services (Banking Reform) Act to, so far as reasonably possible, act in a way which facilitates effective competition. In July 2019, the CMA signed memorandaa memorandum of understanding with the FCA and the PSR, which sets out the arrangements for allocating cases, sharing information, dealing with confidentiality constraints, and pooling resources in relation to their concurrent objectives to promote competition.
In its final report from the 2021 "Strategic Review of Retail Banking Business Models" the FCA builds on the 2018 work and has found evidence of greater competition in Retail Banking, driving choice and lower prices for consumers and SMEs despite the pandemic. From its findings the FCA believes there remains significant room for further interventions to increase competition and innovation in retail banking, which are likely to be future areas of focus. The FCA also has an ongoing focus on high cost credit, and introduced new rules on overdraft pricing effective April 2020 (these aim to make overdrafts simpler, fairer and easier to manage), and new rules for credit card customers in persistent debt, where they are paying more in interest, fees and charges than they are paying ofoff their balance. The FCA is currently evaluating the effectiveness of both new rules sets (overdraft evaluation findings expected March 2023) and may make further changes if the improved customer outcomes it set out to achieve are not being delivered.
In February 2020 the CMA published a state of competition report to raise the collective understanding of the level of, and the trends in, competition across the UK economy. The main aim of this work is to better measure and understand the state of the UK competition now and in the future. Thus, competition can directly benefit individual consumers and the economy as a whole through offering services and encouraging innovation and promoting efficiency, all of which can contribute to economic growth and productivity. This is particularly important given the need to support recovery in the economy following the COVID-19 pandemic.pandemic and in the context of cost of living pressures.
The regulatory regime may lead to greater UK Government and regulatory scrutiny or intervention in the future, ranging from enforced product and service developments and payment system changes to significant structural changes. For example, HM Treasury areis proposing the introduction of secondary objectives for the FCA and the PRA around international competitiveness, as part of the future Regulatory Framework Review. This could have a significant effect on the Group’s operations, financial condition or the business of the Group. There is an expectation that there will be reforms in 2023 to the UK's Competition and Consumer Law Regimes as part of the Digital markets, Competition and Consumer Bill which is currently making its way through parliament.
EU REGULATION
Following the UK's withdrawwithdrawal from the EU, financial institutions operating in the UK are no longer directly subject to EU legislation, however, much of the EU legislation that previously applied to UK financial institutions has been incorporated into UK law through a process known as on-shoring. It is possible that over time the UK will depart from EU-derived financial regulatory standards. The Group will continue to monitor changes to legislation, providing specialist input on their drafting and assess the likely impact on its business.
See also “Regulatory and Legal Risks – Lloyds Bank Group faces risks associated with its compliance with a wide range of laws and regulations”, “Regulatory and Legal Risks - Legal and regulatory risk arising from the UK’s exit from the EU could adversely impact Lloyds Bank Group’s business, operations, financial condition and prospects” regulations"and “Regulatory and Legal Risks – Lloyds Banking Group and its subsidiaries, including Lloyds Bank Group, are subject to resolution planning requirements.requirements, which could have an adverse impact on Lloyds Bank Group's business".
U.S. REGULATION
LBCM maintains a branch in the U.S. and Lloyds Bank maintains a representative office in the U.S. As a result, the Company and its subsidiaries doing business or conducting activities in the U.S. are subject to oversight by the Federal Reserve Board.
Each of theThe Company, the Bank, HBOS and Bank of Scotland plc as well as the Bank's sister company LBCM are each treated as a financialbank holding company under the U.S. Bank Holding Company Act of 1956.1956 ("BHC Act") and have elected to be a financial holding company. Financial holding companies may engage in a broader range of financial and related activities than are permitted to bank holding companies that do not maintain financial holding company status, including underwriting and dealing in all types of securities. A financial holding company and its depository institution subsidiaries must meet certain capital ratios and be deemed to be “well managed” for purposes of the Federal Reserve Board’s regulations. A financial holding company’s direct and indirect activities and investments in the U.S. are limited to those that are “financial in nature” or “incidental” or “complementary” to a financial activity, as defined in section 4(k)(4) of the BHC Act or determined by the Federal Reserve Board.
FinancialBank holding companies may engage in a broader range ofand financial and related activities than are permitted to bank holding companies that do not maintain financial holding company status, including underwriting and dealing in all types of securities. A financial holding company and its depository institution subsidiaries must meet certain capital ratios and be deemed to be “well managed” for purposes of the Federal Reserve Board’s regulations. A financial holding company’s direct and indirect activities and investments in the United States are limited to those that are “financial in nature” or “incidental” or “complementary” to a financial activity, as determined by the Federal Reserve Board.
Financial holding companies are also subject to approval requirements in connection with certain acquisitions or investments. For example, the Company is required to obtain the prior approval of the Federal Reserve Board before acquiring, directly or indirectly, the ownership or control of more than 5 per cent of any class of the voting shares of any U.S. bank or bank holding company.
100

REGULATION
A major focus of U.S. governmental policy relating to financial institutions in recent years has been combating money laundering and terrorist financing and enforcing compliance with U.S. economic sanctions, with serious legal and reputational consequences for any failures arising in these areas. Lloyds Bank Group engages, or has engaged, in a limited amount of business with counterparties in certain countries which the U.S. State Department designated during the reporting period as state sponsors of terrorism, including Iran, Syria, Cuba and North Korea. Lloyds Bank Group intends to engage in new business in such jurisdictions only in very limited circumstances where the Group is satisfied concerning legal, compliance and reputational issues. At 31 December 2021,2022, Lloyds Bank Group did not believe that its business activities relating to countries designated as state sponsors of terrorism in 20212022 were material to its overall business.
Lloyds Bank Group estimates that the value of its business in respect of such states represented less than 0.01 per cent of its total assets and, for the year ended December 2021,2022, Lloyds Bank Group believes that the Group’s revenues from all activities relating to such states were less than 0.001 per cent of its total income. This information has been compiled from various sources within Lloyds Bank Group, including information manually collected from relevant business units, and this has necessarily involved some degree of estimate and judgement.
92

REGULATION
The Bank was registered as a swap dealer and as such, is subject to regulation and supervision by the Commodity Futures Trading Commission (“CFTC”) and the National Futures Association (''NFC'') with respect to certain of its swap activities includingand registration with the National Futures Association (''NFA''), CFTC and NFA rules and regulations include requirements related to risk management practices, trade documentation and reporting, business conduct and recordkeeping, among others.
A new United States Congress and Presidential administration took office in 2021 and as a result, the new administrationCongress took office in 2023, and either or both could impose new or modified requirements that materially impact the Company and its U.S. operations.
DISCLOSURE PURSUANT TO SECTION 219 OF THE IRAN THREAT REDUCTION AND SYRIA HUMAN RIGHTS ACT (ITRA)
Since the introduction of an enhanced financial sanctions policy, the Lloyds Bank Group has been proactive in reducing its dealings with Iran and Syria, and individuals and entities associated with Iran.these countries. There remain a small number of historic Iran-related business activities which the Lloyds Bank Group has not yet been able to terminate for legal or contractual reasons.
Pursuant to ITRA Section 219, the Group notes that during 2021,2022, its non-US affiliates, Lloyds Bank plc and Bank of Scotland plc, received or made payments involving entities owned or controlled by the Government of Iran as defined under section 560.304 of title 31, Code of Federal Regulations, and/or designated under Executive Order 13382 or 13224. In all cases, the payment was permitted under UK and EU sanctions legislation, specific authority was sought from and granted by HM Treasury, the UK’s Competent Authority to provide such authorisations or the payment(s) were credited to a blocked account, held in the name of the entity, in accordance with UK and ECEU sanctions legislation.
Gross revenues from these activities were approximately £12,000.£6,000. Net profits from these activities were approximately £12,000.£6,000.
The Lloyds Bank Group’s businesses,business activities, being reported below, are conducted in compliance with applicable laws in respect of Iran and Syria sanctions and, except as noted below, the Lloyds Bank Group intends to continue these historic activities until it is able to legally terminate the contractual relationships or to maintain/ manage them in accordance with prevailing sanctions obligations. The nature of these activities is as follows:
1.Limited and infrequent payments made to and received from entities directly or indirectly linked to the Government of Iran. Such payments are only made if they comply with UK regulation and legislation and/or licence from the U.S. Treasury Department’s Office of Foreign Assets Control.
2.Payments made to a blocked account in the name of Commercial Bank of Syria related to historic guarantees, entered into by the Lloyds Bank Group between 1997 and 2008, the majority of which relate to Bail Bonds for vessels. The Commercial Bank of Syria is designated under Executive Order 13382.
3.Lloyds Bank Group continues to provide payment clearing services to a UK based and UK authorised bank, one of whose account holders is an entity designated under Executive Order 13224 (although not by the UK or EU authorities). Lloyds Bank Group concludes from the nature of such payment clearing services that revenue and profit (if any) arising from indirectly providing such services to the designated entity is negligible and not material to the Lloyds Bank Group’s activities and in any event does not flow directly from the designated entity. To the extent that the activities of the designated entity and its UK authorised bank continue to comply with UK regulation and legislation, Lloyds Bank Group intends to continue its activities and keep them under review.
101


LISTING INFORMATION

TRADING MARKETS
The ordinary shares of Lloyds Bank plc are not listed or traded on any stock exchange.


DIVIDENDS

Lloyds Bank plc’s ability to pay dividends is restricted under UK company law. Dividends may only be paid if distributable profits are available for that purpose. In the case of a public limited company, a dividend may only be paid if the amount of net assets is not less than the aggregate of the called-up share capital and undistributable reserves and if the payment of the dividend will not reduce the amount of the net assets to less than that aggregate. In addition, as a regulated entity, the Bank cannot pay a dividend if the payment of such dividend would result in regulatory capital requirements not being met. Similar restrictions exist over the ability of the Bank’s subsidiary companies to pay dividends to their immediate parent companies. Furthermore, in the case of Lloyds Bank plc, dividends may only be paid if sufficient distributable profits are available for distributions due in the financial year on certain preferred securities. The board has the discretion to decide whether to pay a dividend and the amount of any dividend.
The table below sets out the interim and final dividends paid by the Bank for fiscal years 20172018 through 2021.2022.
Final dividends
for previous
year paid during
current year
£ million
Interim
dividends
£ million
Total
dividends
£ million
2017— 2,650 2,650 
2018— 11,022 11,022 
2019— 4,100 4,100 
2020— — — 
2021 2,900 2,900 

Final dividends
for previous
year paid during
current year
£m
Interim
dividends
£m
Total
dividends
£m
2018– 11,022 11,022 
2019– 4,100 4,100 
2020– – – 
2021– 2,900 2,900 
2022   
10293

ARTICLES OF ASSOCIATION OF LLOYDS BANK PLC
Lloyds Bank plc is incorporated in England and Wales under the UK Companies Acts with registered number 2065.
Lloyds Banking Group plc (registered in Scotland under number SC 095000) is the holding company of Lloyds Bank plc.
Lloyds Bank plc adopted amended Articles of Association on 1 March 2022. A summary of certain provisions of such amended Articles of Association (beingFor information regarding the Articles of Association, in effect atplease refer to the date of this Annual Report) and certain relevant provisionsdiscussion under the corresponding section of the Companies Act 2006 (the “2006 Act”) where appropriate and as relevant toAnnual Report on Form 20-F for the holders of any class of share are set out below. The following summary descriptionyear ended 31 December 2021, filed with the SEC on 8 March 2022, which discussion is qualified in its entiretyhereby incorporated by reference to the terms and provisions of the Articles of Association which appears at Exhibit 1.
RIGHTS ATTACHING TO SHARES
Any share in Lloyds Bank plc may be issued with such rights or restrictions as Lloyds Bank plc may from time to time determine by ordinary resolution or as otherwise provided in the Articles of Association.
Lloyds Bank plc may issue any shares which are, or at Lloyds Bank plc or the holder’s option are, liable to be redeemed. The directors of Lloyds Bank plc may determine the terms and conditions and manner of such redemption.
VOTING RIGHTS
For the purposes of determining which persons are entitled to attend or vote at a meeting and how many votes such persons may cast, every holder of ordinary shares is entitled to be present and to vote at a general meeting of Lloyds Bank plc. Every holder of ordinary shares who is present (either in person or by electronic means, including any corporation by its duly authorised representative) at a general meeting of Lloyds Bank plc and is entitled to vote will have one vote on a show of hands and, on a poll, if present in person or by proxy, will have one vote for every such share held by them. No voting rights attach to the preference shares.
There are no limitations imposed by UK law or the Articles of Association restricting the rights of non-residents of the UK or non-citizens of the UK to hold or vote shares of Lloyds Bank plc.
GENERAL MEETINGS
Annual general meetings of Lloyds Bank plc are to be held at a place, date and time as may be determined by the directors. All other general meetings may be convened whenever the directors think fit and shall be requisitioned in accordance with the requirements of the Articles of Association.
Lloyds Bank plc must prepare a notice of meeting in respect of a general meeting in accordance with the requirements of the Articles of Association and the 2006 Act. Lloyds Bank plc must give at least 21 clear days’ notice in writing of an annual general meeting, or a general meeting called for the passing of a special resolution or a resolution appointing a person as a director. All other general meetings may be called by at least 14 clear days’ notice in writing. Should there be a requirement to call an annual general meeting on short notice, consent is required from all shareholders entitled to attend and vote in order to hold the annual general meeting on short notice. For other general meetings, consent to short notice is required from a majority in number of shareholders entitled to attend and vote at the meeting. This majority must together hold at least 95% of the shares giving the right to attend and vote at the meeting.
The directors may decide to hold any general meeting as a combined physical and electronic general meeting or an electronic-only general meeting. In such case, the directors will provide details of the means for members to attend and participate in the meeting, including the physical place or places of meeting and the electronic platforms to be used. The directors and the chair of a combined physical and electronic general meeting, or an electronic-only general meeting, may make any arrangement and impose any requirement or restriction as is: (i) necessary to ensure the identification of those taking part and the security of the electronic communication; and (ii) proportionate to achieving these objectives.
The processes and procedures for the conduct of a general meeting (including adjourning meetings, voting, amending resolutions and appointing proxies) is established under the Articles of Association and the 2006 Act.
At any general meeting which is held only as a physical meeting, a resolution put to the vote of the meeting will be decided on a poll unless the chair determines that the resolution will be decided on a show of hands. At any general meeting which is held as a combined physical and electronic meeting, any resolution and any proposed amendments to it put to the vote of the meeting shall be decided on a poll.
As Lloyds Bank plc is a wholly-owned subsidiary, the quorum necessary for the transaction of business at a general meeting is one member present at the general meeting or represented by proxy and entitled to vote.
DIVIDENDS AND OTHER DISTRIBUTIONS AND RETURN OF CAPITAL
Under the 2006 Act, before Lloyds Bank plc can lawfully make a distribution, it must ensure that it has sufficient distributable reserves (accumulated, realised profits, so far as not previously utilised by distribution or capitalisation, less accumulated, realised losses, so far as not previously written off in a reduction or reorganisation of capital duly made). Under the Articles of Association (and subject to statute) the directors are entitled to set aside out of the profits of Lloyds Bank plc any sums as they think proper which, at their discretion, shall be applicable for any purpose to which the profits of Lloyds Bank plc may be applied.
The shareholders in general meeting may by ordinary resolution declare dividends to be paid to members of Lloyds Bank plc, but no dividends shall be declared in excess of the amount recommended by the directors. The directors may pay fixed dividends on any class of shares carrying a fixed dividend and may also from time to time pay dividends, interim or otherwise, on shares of any class as they think fit. Except in so far as the rights attaching to any shares otherwise provide, all dividends shall be apportioned and paid pro rata according to the amounts paid up thereon.
Subject to any rights which may be attached to any other class of shares, the profits of the company available for dividend and resolved to be distributed shall be distributed by way of dividend among the holders of the ordinary shares.
In addition, Lloyds Bank plc may by ordinary resolution direct the payment of a dividend in whole or in part by the distribution of specific assets (a non-cash distribution).
On any distribution by way of capitalisation, the amount to be distributed will be appropriated amongst the persons who would have been entitled to it if it were distributed by way of dividend and in the same proportions. Any capitalised sum may be applied in paying up new shares of a nominal amount equal to the capitalised sum which are then allotted credited as fully paid to the persons entitled or as they may direct.
Any dividend or other moneys payable to a member that has not been cashed or claimed after a period of 12 years from the date of declaration of such dividend or other moneys payable to a member will be forfeited and revert to Lloyds Bank plc. Lloyds Bank plc shall be entitled to use such unclaimed dividend or other moneys payable to a member for its benefit in any manner that the directors may think fit. The payment of any such dividend or other moneys into a separate account does not make Lloyds Bank plc a trustee in respect of such sum.
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On a return of assets, whether in a winding-up, the assets of the company available for distribution among the members shall be applied first in repaying the holders of any preference shares from time to time issued by the company ranking equally therewith in the amounts paid up plus any accrued but unpaid dividend thereon (or credited as paid up) on such share (or as otherwise provided in terms of such shares). On a return of assets on a winding up, the balance of such assets, subject to any other class of shares, shall be distributed to each holder of the ordinary shares rateably by reference to the proportion of ordinary share capital held by that holder, relative to the aggregate total issued ordinary share capital.
Lloyds Bank plc’s ordinary shares do not confer any rights of redemption. Rights of redemption in respect of Lloyds Bank plc’s preference shares shall be at the option of the company at such time and date as the directors may determine.
Under the Articles of Association and the 2006 Act, the liability of shareholders is limited to the amount (if any) for the time being unpaid on the shares held by that shareholder.
VARIATION OF RIGHTS AND ALTERATION OF CAPITAL
Subject to the provisions of the 2006 Act and every other statute for the time being in force or any judgment or order of any court of competent jurisdiction concerning companies and affecting Lloyds Bank plc (the statutes), the rights attached to any class of shares for the time being in issue may be varied or abrogated with the sanction of a special resolution passed at a separate meeting of the holders of shares of that class. At any such separate meeting, the provisions of the Articles of Association relating to general meetings will apply, as may be amended by the terms of the relevant share class.
Any special rights attached to any class of shares having preferential rights will not be deemed to be varied by the creation or issue of further shares ranking in some or all respects equally to such class (but not in priority thereto).
As a matter of UK law, Lloyds Bank plc may, by ordinary resolution, increase its share capital, consolidate and divide all or any of its shares into shares of larger amount, sub-divide all or any of its shares into shares of smaller amount and cancel any shares not taken or agreed to be taken by any person. Where a consolidation or subdivision of shares would result in fractions of a share, the directors may sell the shares representing the fractions for the best price reasonably obtainable, and distribute the net proceeds of such sale to the relevant members entitled to such proceeds.
Subject to the provisions of the statutes, Lloyds Bank plc may, by special resolution, reduce its share capital, any capital redemption reserve, share premium account or other undistributable reserve in any way.
TRANSFER OF SHARES
All transfers of shares may be effected by transfer in writing in any usual form or in any other form approved by the directors and must be executed by or on behalf of the transferor. The transferor will remain the holder of the shares transferred until the name of the transferee is entered in the register of members of Lloyds Bank plc in respect thereof.
Any share may at any time be transferred to Lloyds Banking Group plc or to any subsidiary of Lloyds Banking Group plc. Otherwise, the directors may in their absolute discretion and without assigning any reason therefor, refuse to register any transfer of shares (whether fully paid or not). If the directors refuse to register a transfer of a share, the instrument of transfer must be returned to the transferee with the notice of the refusal unless they suspect that the proposed transfer may be fraudulent. No fee may be charged for registering any instrument of transfer or other document relating to or affecting the title to any share. Lloyds Bank plc may retain any instrument of transfer which is registered.
UNTRACED MEMBERS
Lloyds Bank plc is a wholly-owned subsidiary of Lloyds Banking Group plc. As such, there are no specific provisions in its Articles of Association regarding untraced members.
WINDING-UP
Any winding up of Lloyds Banking plc shall be undertaken in accordance with relevant insolvency legislation, the 2006 Act, regulation, rules or as otherwise required by law.
DIRECTORS
Subject to any other provision of the Articles of Association, the number of directors of Lloyds Bank plc shall be no fewer than two and is not subject to any maximum. The directors may elect from them a chair and may at any time remove them from that office.
The business and affairs of Lloyds Bank plc shall be managed by the directors, who may exercise all such powers of Lloyds Bank plc (including its borrowing powers) as are not by the statutes or by the Articles of Association required to be exercised by Lloyds Bank plc in general meeting, subject to the Articles of Association, to the provisions of the statutes and to such regulations as may be set by special resolution of Lloyds Bank plc, but no regulation so made by Lloyds Bank plc will invalidate any prior act of the directors which would have been valid if such regulation had not been made.
The directors may confer upon any director holding any executive office any of the powers exercisable by them on such terms and conditions, and with such restrictions, as they think fit. The directors may also delegate any of their powers to committees. Any such committee shall have power to sub-delegate to sub-committees or to any person any of the powers delegated to it. The directors may make regulations in relation to the procedures of committees or sub-committees to whom their powers or discretions have been delegated or sub-delegated. Subject to any such regulations, the meetings and procedures of any committee or sub-committee shall be governed by the provisions of the Articles of Association regulating the meetings and procedures of Director. The directors may also grant powers of attorney to appoint a company, firm or person (or body of persons) to be the attorneys for Lloyds Bank plc with such powers, authorities and discretions and for such period and subject to such conditions as the directors think fit.
The directors may meet to consider this business of Lloyds Bank plc as they think fit. Any director, and secretary at the request of a director, may summon a meeting on request. The quorum necessary for the transaction of business of the directors may be fixed from time to time by the directors and unless so fixed at any other number shall be two. Questions arising at any meeting of the directors shall be determined by a majority of votes. In the case of an equality of votes, the chair of the meeting shall have a casting vote (unless the chair of the meeting is not to be counted as participating in the decision-making process for quorum or voting purposes).
DIRECTORS’ APPOINTMENT
The Articles of Association provide that a director may be appointed: (i) by ordinary resolution of Lloyds Bank plc; (ii) by a decision of the directors; and/or (iii) by a shareholder or shareholders holding in aggregate a majority of the nominal value of the shares giving notice to Lloyds Bank plc. The Articles of Association do not require retirement by rotation.document.

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REMOVAL OF A DIRECTOR AND VACATION FROM OFFICE
Subject to statute, Lloyds Bank plc may remove any director from office by ordinary resolution of which special notice has been given. The officer of a director will be vacated in the following circumstances:
the director becomes prohibited by law from acting as a director;
the director creases to be a directors by virtue of any provision of the 2006 Act;
the director resigns in writing to Lloyds Bank plc and the directors resolve to accept such offer of resignation;
if a bankruptcy order is made against such director;
if a composition is made with that person’s creditors generally in satisfaction of that person’s debts;
if a registered medical practitioner who is treating that person gives a written opinion to Lloyds Bank plc stating that that person has become physically or mentally incapable of acting as a director and may remain so for more than three months;
if notice of termination is served or deemed served upon the director and that notice is given by all the other directors for the time being;
if notice of the directors removal is given by shareholders; or
if the director is absent from meetings of directors for six months without permission and the directors resolve that such director’s office be vacated.
DIRECTORS’ SHARE QUALIFICATION
A director is not required to hold any shares of Lloyds Bank plc by way of qualification.
DIRECTORS’ INDEMNITY/INSURANCE
So far as may be permitted by the statutes, any person who is or was at any time a director, may be indemnified by Lloyds Bank plc against any liability incurred by them in connection with any negligence, default, breach of duty or breach of trust by them in relation to Lloyds Bank plc and all costs, charges, losses, expenses and liabilities incurred in the execution of their duties, the actual or purported exercise of their powers or otherwise in connection with their duties, powers or offices. The directors of Lloyds Bank plc may also purchase and maintain insurance in respect of such liabilities.
AUTHORISATION OF DIRECTORS’ INTERESTS
Subject to the provisions of the statutes, the directors can authorise any matter which would or might otherwise constitute or cause a breach of the duty of a director to avoid a situation in which they have or can have a direct or indirect interest that conflicts, or possibly may conflict, with the interests of Lloyds Bank plc.
Any authorisation of a matter under the Articles of Association shall extend to any actual or potential conflict of interest which may reasonably be expected to arise out of the matter so authorised.
A director shall not, save as otherwise agreed by them, be accountable to Lloyds Bank plc for any benefit which they (or a person connected with them) derives from any matter authorised by the directors and any contract, transaction or arrangement relating thereto shall not be liable to be avoided on the grounds of any such benefit.
Lloyds Bank plc may by ordinary resolution ratify any contract, transaction or arrangement, or other proposal, not properly authorised under the Articles of Association.
MATERIAL INTERESTS
In general, the 2006 Act requires that a director disclose to Lloyds Bank plc any personal interest that they may have and all related material information and documents known to them, in connection with any existing or proposed transaction by Lloyds Bank plc. The disclosure is required to be made promptly and in any event, no later than at the board of directors meeting in which the transaction is first discussed.
Subject to the provisions of the statutes, the director (or a person connected with them), provided that the director has declared the nature and extent of any interest as required under the Articles of Association:
may be a director or other officer of, or be employed by, or otherwise interested (including by the holding of shares) in Lloyds Bank plc, a subsidiary undertaking of Lloyds Bank plc, any holding company of Lloyds Bank plc, a subsidiary undertaking of any such holding company, or any body corporate promoted by Lloyds Bank plc or in which Lloyds Bank plc is otherwise interested (a relevant company);
may be a party to, or otherwise interested in, any contract, transaction or arrangement with a relevant company (or in which the company is otherwise interested);
may have an interest which cannot reasonably be regarded as likely to give rise to a conflict of interest;
may have an interest, or a transaction or arrangement giving rise to such an interest, of which the director is not aware; and
may have any other interest authorised under the Articles of Association or by an ordinary shareholder resolution.
A director shall not be entitled to vote on any resolution in respect of any contract, transaction or arrangement, or any other proposal, in which the director (or a person connected with the director) has an interest, unless the interest is solely of a kind by the Articles of Association as set out above.
CONFIDENTIAL INFORMATION
If a director, otherwise than by virtue of their position as director, receives information in respect of which they owe a duty of confidentiality to a person other than Lloyds Bank plc, they shall not be required to disclose such information to Lloyds Bank plc or otherwise use or apply such confidential information for the purpose of or in connection with the performance of their duties as a director, provided that such an actual or potential conflict of interest arises from a permitted or authorised interest under the Articles of Association. This is without prejudice to any equitable principle or rule of law which may excuse or release the director from disclosing information, in circumstances where disclosure may otherwise be required under the Articles of Association.

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REMUNERATION
The directors shall be entitled to such remuneration as Lloyds Bank plc as the directors may determine, except that such remuneration shall not exceed £4,000,000 per annum in aggregate or such higher amount as may from time to time be determined by ordinary resolution. Unless the resolution provides otherwise, the remuneration shall be divisible among the directors as they may agree, or, failing agreement, equally, except that any director who shall hold office for part only of the period in respect of which such remuneration is payable shall be entitled only to remuneration in proportion to the period during which such Director has held office.
Any director who holds an executive office, or who serves on any committee of the directors, or who otherwise performs services which in the opinion of the directors are outside the scope of the ordinary duties of a director, may be paid extra remuneration by way of salary, commission or otherwise or may receive such other benefits as the directors may determine in their discretion. Such extra remuneration or other benefits are in addition to, or in substitution for, any or all of a director’s entitlement to ordinary remuneration.
Lloyds Bank plc may pay to any director any reasonable expenses as they may properly incur in connection with attending meetings of the directors or of any committee of the directors or general meetings or separate meetings of the holders of any class of shares or debentures of Lloyds Bank plc or otherwise in connection with the exercise of their powers and the discharge of their responsibilities in relation to Lloyds Bank plc. The directors have the power to pay and agree to pay gratuities, pensions or other retirement, superannuation, death or disability benefits to, or to any person in respect of, any director or ex-director.

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EXCHANGE CONTROLS

There are no UK laws, decrees or regulations that restrict Lloyds Bank plc’s import or export of capital, including the availability of cash and cash equivalents for use by the Lloyds Bank Group; or that affect the remittance of dividends, interest or other payments to non-UK holders of its securities.


TAXATION

Lloyds Bank plc does not have any listed shares or American Depositary Shares (ADSs). The Bank’s holding company, Lloyds Banking Group plc, has listed shares and ADSs, and includes in its Form 20-F a discussion intended as a general guide to current UK and US federal income tax considerations relevant to US holders of Lloyds Banking Group plc ordinary shares or ADSs.


WHERE YOU CAN FIND MORE INFORMATION

The SEC maintains a website at www.sec.gov which contains, in electronic form, each of the reports and other information that the Group has filed electronically with the SEC.
References herein to Lloyds Banking Group and Lloyds Bank Group websites are textual references only and information on or accessible through such websites does not form part of and is not incorporated into this Form 20-F.


ENFORCEABILITY OF CIVIL LIABILITIES

Lloyds Bank plc is a public limited company incorporated under the laws of England. Most of Lloyds Bank plc’s directors and executive officers and certain of the experts named herein are residents of the UK. A substantial portion of the assets of Lloyds Bank plc, its subsidiaries and such persons, are located outside the United States. As a result, it may not be possible for investors to effect service of process within the United States upon all such persons or to enforce against them in US courts judgments obtained in such courts, including those predicated upon the civil liability provisions of the federal securities laws of the United States. Furthermore, Lloyds Bank plc has been advised by its solicitors that there is doubt as to the enforceability in the UK, in original actions or in actions for enforcement of judgments of US courts, of certain civil liabilities, including those predicated solely upon the federal securities laws of the United States.
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RISK FACTORS
Set out below is a summary of certain risk factors which could affect the Lloyds Bank Group’s future results and may cause them to differ from expected results materially. The factors discussed below should not be regarded as a complete and comprehensive statement of all potential risks and uncertainties that the Lloyds Bank Group’s businesses face. This section should be read in conjunction with the more detailed information contained in this document, including as set forth in sections entitled “Business”, “Regulation” and “Operating and financial review and prospects”. For information on the Lloyds Bank Group’s risk management policies and procedures, see “Operating and financial review and prospects — Risk Management”.
ECONOMIC AND FINANCIAL RISKS
1.Lloyds Bank Group’s businesses are subject to inherent and indirect risks arising from general macroeconomic conditions in the UK in particular, but also in the Eurozone, the U.S., Asia and globally
Lloyds Bank Group’s businesses are subject to inherent and indirect risks arising from general and sector-specific economic conditions in the markets in which it operates, particularly the UK, where Lloyds Bank Group’s earnings are predominantly generated, and its operations are concentrated. Whilst Lloyds Bank Group’s revenues are predominantly generated in the UK, Lloyds Bank Group does have some credit exposure in countries outside the UK even if it does not have a presence in all of these countries.
Globally inflation is reaching multi-decade highs, and with persistent geopolitical risks, economic outlooks in many regions have deteriorated. To avoid inflationary pressures from becoming entrenched, global central banks have had to accelerate monetary policy normalisation, thereby tightening financial conditions and raising risk of financial instability. While the tightening of monetary policy may require fiscal policy easing, financial vulnerabilities are elevated from governments, many with mounting debt, as well as non-bank financial institutions such as insurers, pension funds, hedge funds and mutual finds. Rising rates have added to stresses for entities with stretched balance sheets.
Any significant macroeconomic deterioration in the UK and/or other economies as a result of COVID-19, or otherwise could lead to increased unemployment, reduced corporate profitability, reduced personal income levels, inflationary pressures, including thoseincreased inflation, arising, among others, from Sterling’s depreciation, reduced UK Government and/or consumer expenditure, increased corporate, small and medium-sized enterprises (“SME”) or personal insolvency rates, increased tax rates, borrowers’ reduced ability to repay loans, increased tenant defaults, fluctuations in commodity prices and changes in foreign exchange rates, whichincluding Sterling depreciation. Any of these could have a material adverse effect on the results of operations, financial condition or prospects of Lloyds Bank Group.
The effects on the UK, European and global economies following the UK’s exit from the EU and the impact of the EU-UK Trade and Cooperation Agreement signed on 30 December 2020 (the “EU-UK TCA”) remain difficult to predict but may include economic and financial instability in the UK, Europe and the global economy, constitutional instability in the UK (including the possibility of a further Scottish independence referendum and a decision in favour of Scotland leaving the UK), and the other types of risks described in “Regulatory and Legal Risks — Legal and regulatory risk arising from the UK’s exit from the EU could adversely impact Lloyds Bank Group’s business, operations, financial condition and prospects”.
The recent and persistent acceleration of inflation in the UK which has been triggered by a number of factors including interruptions to the global supply chain caused by measures taken by various governments to control the spread of COVID-19;COVID-19, the impact on commodity prices from the war in Ukraine, labour shortages, absences and mismatches in skills resulting from the disruption of the pandemic and from workers leaving the UK following the UK’s exit from the EU;EU, and rising energy costs;costs could adversely impact Lloyds Bank Group’s retail and corporate customers and their ability to service their contractual obligations, including to Lloyds Bank Group (see "Lloyds"Economic and Financial Risks - Lloyds Bank Group's business isbusinesses are subject to risks relating to the COVID-19 pandemic" and the "Lloyds"Economic and Financial Risks - Lloyds Bank Group's businesses are subject to inherent risks concerning borrower and counterparty credit quality which have affected and may adversely impact the recoverability and value of assets on the Lloyds Bank Group's balance sheet").
Increases in the UK’s interest rates, necessitated by accelerating inflation may put pressure on household incomes and business costs, and could potentially adversely affect Lloyds Bank Group's profitability and prospects. Furthermore, such market conditions may result in an increase in Lloyds Bank Group's pension deficit. Conversely, in the event of any further substantial weakening in the UK’s economic growth, the possibility of decreases in interest rates by the Bank of England (the "BoE)"BoE") or sustained low or negative interest rates would put further pressure on theLloyds Bank Group’s interest margins and potentially adversely affect Lloyds Bank Group’s profitability and prospects.
In the Eurozone, the economic outlook also remains uncertain.uncertain, with the region being most closely exposed to the impact of the war in Ukraine. High levels of private and public debt, continued weakness in the financial sector and reform fatigue remain a concern. Further monetary policy stimulus from the European Central Bank could undermine financial stability by encouraging a further build-up of unsustainable debt. Conversely, any tightening of policy could increase pressure on servicing high private and public debt levels. In addition, political uncertainty in the Eurozone, and fragmentation risk in the EU, could create financial instability and have a negative impact on the Eurozone and global economies. Any default on the sovereign debt of a Eurozone country and the resulting impact on other Eurozone countries, including the potential that some countries could leave the Eurozone, could materially affect the capital and the funding position of participants in the banking industry, including Lloyds Bank Group.
Moreover, the effects on the European, the UK and global economies of the exit of one or more EU member states from the Economic and Monetary Union, or the redenomination of financial instruments from the Euro to a different currency, are extremely uncertain and very difficult to predict and protect fully against in view of: (i) the potential for economic and financial instability in the Eurozone and possibly in the UK; (ii) the lasting impact on governments’ financial positions of the global financial crisis and the COVID-19 pandemic; (iii) the uncertain legal position; and (iv) the fact that many of the risks related to the business are totally, or in part, outside the control of Lloyds Bank Group. If any such events were to occur, they may result in: (a) significant market dislocation; (b) heightened counterparty risk; (c) an adverse effect on the management of market risk and, in particular, asset and liability management due, in part, to redenomination of financial assets and liabilities; (d) an indirect risk of counterparty failure; or (e) further political uncertainty in the UK or other countries, any of which could have a material adverse effect on the results of operations, financial condition or prospects of Lloyds Bank Group.
U.S. economic policies may have an adverse effect on both U.S. and global growth as well as global trade prospects. The expected continued tightening of US monetary policy may also have an adverse impact on the global economyeconomy.
Macroeconomic uncertainty in emerging markets in the wake of the COVID-19 pandemic and the inflationary effects of the war in Ukraine, in particular the slowdown of international trade and industrial production, as well as the high and growing level of debt and slowing growth in China may be exacerbated by attempts to de-risk its highly leveraged economy, or a devaluation of the Renminbi. External debt levels are higher now in emerging markets than before the global financial crisis, which could lead to higher levels of defaults and non-performing loans. The exit from highly accommodative U.S. monetary policy could intensify financial pressures on emerging markets.
Any adverse changes affecting the economies of the countries in which the Lloyds Bank Group has significant direct and indirect credit exposures and any further deterioration in global macroeconomic conditions, including as a result of geopolitical events, global health issues, including the COVID-19 pandemic (see "Economic and Financial Risks - Lloyds Bank Group's business isbusinesses are subject to risks relating to the COVID-19 pandemic") or acts of war or terrorism, could have a material adverse effect on the Lloyds Bank Group’s results of operations, financial condition or prospects. Increased tensions between members of the North Atlantic Treaty Organisation (NATO) and Russia over Ukraine and the imposition of sanctions, could have significant adverse economic effects on financial markets, economies and on energy costs, and may also result in
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increased cyber attackscyber-attacks and an increase in costs associated with such cyber attacks,cyber-attacks, all of which could have a material adverse effect on Lloyds Bank Group’s results of operations, financial condition or prospects. Any further deterioration in the relationship between the U.S. and China could also lead to an increase in tensions, with adverse economic effects for the global economy.
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2.Lloyds Bank Group's business is subject to risks relating to the COVID-19 pandemic
Whilst it is possible that the UK may be showing early signs of COVID-19 becoming more endemic, the highly contagious nature of COVID-19 variants such as Delta and Omicron, show that new and even more harmful variants of COVID-19 may continue to adversely impact public health and the economy for the foreseeable future. Furthermore, other countries are at varying stages of the pandemic, and any further deterioration in macroeconomic conditions (both globally and in the UK) as a result of COVID-19 and any restrictions imposed to address COVID-19 related developments, could continue to adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects for a number of years.
The global pandemic from the outbreak of COVID-19 continues to cause widespread disruption to normal patterns of business activity across the world, including in the UK, and volatility in financial markets. Measures taken to contain the health impact of the COVID-19 pandemic have resulted in an adverse impact on economic activity across the world and the duration of these measures remains uncertain. Monetary policy loosening has supported asset valuations across many financial markets, but longer-term impacts on consumer demand and behaviours, inflation, interest rates, credit spreads, foreign exchange rates and commodity, equity and bond prices remain unclear.
Emergency measures to slow the spread of COVID-19 across the world have brought about rapid deterioration in economic growth across all countries and regions, directly adversely impacting the UK through many channels, including trade and capital flows. This is likely to have a lasting negative impact on the future path of global GDP, through its impact on human and physical capital accumulation, and supply chain disruption. The UK experienced a deep contraction in economic activity during 2020 as a result of the COVID-19 pandemic, with activity rebounding in 2021, but both private and public sector debt have risen significantly. If the economic downturn damage were to be prolonged significantly by inability to control COVID-19 spread with vaccines, public finances would likely continue to deteriorate and could result in a sovereign downgrade that could also impact the credit ratings of Lloyds Bank Group. Rating downgrades could have a material adverse impact on Lloyds Bank Group’s ability to raise funding in the wholesale markets (see “Economic and Financial Risks - A reduction in the Bank and its rated subsidiaries' longer-term credit rating could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects").
Furthermore, the economic impact of the COVID-19 pandemic, including increased levels of unemployment, corporate insolvencies and business failures, and other disruptions as a result of COVID-19, including labour shortages, could adversely impact Lloyds Bank Group’s retail or corporate customers and their ability to service their contractual obligations, including to the Lloyds Bank Group. Adverse changes in the credit quality of Lloyds Bank Group’s borrowers and counterparties or collateral held in support of exposures, or in their behaviour, may reduce the value of Lloyds Bank Group’s assets and materially increase its write-downs and allowances for impairment losses. This could have a material adverse effect on Lloyds Bank Group’s results of operations, financial condition or prospects.
As a result of recent monetary policy actions, interest rates have declined substantially and with rising inflation, real interest rates have become negative. In many countries, governments are borrowing at negative yields and negative real yields. While the direction of policy has now moved to increasing interest rates, they remain negative in real terms and so could have an adverse impact on Lloyds Bank Group's net income and profitability. Similarly, if interest rates rise too fast and/or are increased to a relatively high level, they can also have an adverse impact on Lloyds Bank Group’s net income and profitability.
The effect of the COVID-19 pandemic on emerging markets increases the risks already identified from the slowdown of growth and trade, with limited capacity to respond effectively to the crisis, impacting growth and potentially increasing the risk of default on debt.
Governments, central banks and regulators across the world have taken significant action to address this economic impact, which led to a deep recession in the UK and globally, from which (as at the date of publication of this Annual Report on 20-F), there has yet to be a complete recovery. Governments are likely to continue to be judged for their policy responses and success in vaccine rollouts against existing and new variants. This could result in political upheaval and destabilise governments and political movements even after the pandemic has passed. There is also the possibility that vaccines are not as effective as expected against current or future strains of coronavirus, which could result in further extended lockdowns or restrictions.
In addition to providing support under government support schemes, Lloyds Bank Group has taken specific measures to alleviate the impact on Lloyds Bank Group's customers or borrowers, including payment holidays which, taken together with lower interest rates and restrictions on fees associated with certain products, may have an adverse impact on Lloyds Bank Group’s results of operations, financial conditions or prospects. Additionally, although the UK Government and the Bank of England have provided certain guarantees to banks relating to lending schemes that have been initiated to support businesses through the COVID-19 pandemic, there is a risk that in some circumstances, Lloyds Bank Group may not be able to claim under the guarantees, or the claim may be rejected, if, for example, it later transpires that all terms and conditions under the relevant guarantee scheme were not met when the lending was originated.
As a result of the COVID-19 pandemic, the potential for conduct and compliance risks (see “Business and Operational Risks – Lloyds Bank Group is exposed to conduct risk”) as well as operational risks materialising has increased, notably in the areas of cyber, fraud, people, technology, operational resilience and where there is reliance on third-party suppliers. In addition to the key operational risks, new risks are likely to arise as Lloyds Bank Group may need to change its ways of working whilst managing any instances of COVID-19 among its employees and locations to ensure continuity and support to colleagues and customers.
Any and all such events described above could have a material adverse effect on Lloyds Bank Group’s business, financial condition, results of operations, prospects, liquidity, capital position and credit ratings (including potential changes of outlooks or ratings), as well as on its customers, borrowers, counterparties, employees and suppliers.
3.Lloyds Bank Group’s businesses are subject to inherent risks concerning borrower and counterparty credit quality which have affected and may adversely impact the recoverability and value of assets on Lloyds Bank Group’s balance sheet
Lloyds Bank Group has exposures to many different products, counterparties, obligors and other contractual relationships and the credit quality of its exposures can have a significant impact on its earnings. Credit risk exposures are categorised as either “retail” or “corporate” and reflect the risks inherent in Lloyds Bank Group’s lending and lending-related activities.
Adverse changes in the credit quality of Lloyds Bank Group’s UK and/or international borrowers and counterparties or collateral held in support of exposures, or in their behaviour or businesses, may reduce the value of Lloyds Bank Group’s assets and materially increase its write-downs and allowances for impairment losses. Credit risk can be affected by a range of factors outside Lloyds Bank Group’s control, which include but are not limited to an adverse economic environment, the effect of the UK’s withdrawal from the EU and the operation of the EU-UK TCA, any adverse consequences resulting from the unwinding of the UK Government's COVID-19 support measures, increased unemployment, reduced UK and global consumer and/or government spending and benefits and changes in consumer and customer demands and requirements, reduced income levels, reduced corporate profits, high and persistent inflation (including that driven by supply chain issues, labour shortages and rising energy costs), increasing and / or sustained high interest rates, changes in the credit rating of individual counterparties, over-
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indebtedness and the debt levels of individual contractual counterparties, increased personal or corporate insolvency levels, changes to insolvency regimes which make it harder to enforce against counterparties, counterparty challenges to the interpretation or validity of contractual arrangements, reduced asset values, falling stock and bond/other financial markets, changes in interest rates or foreign exchange rates, an increase in credit spreads, negative reputational impact or direct campaigns which adversely impact customers, industries or sectors and any external factors of a political, legislative, environmental or regulatory nature, including changes in accounting rules and changes to tax legislation and rates; noting that some of the above factors have been materially heightened by the COVID-19 pandemic.
In particular, Lloyds Bank Group has exposure to concentration risk where its business activities focus particularly on a single obligor, related/connected group of obligors or a similar type of customer (borrower, sovereign, financial institution or central counterparty), product, industrial sector or geographic location, including the UK.
Lloyds Bank Group’s credit exposure includes residential mortgage lending (in the UK and, to a lesser extent, the Netherlands) and commercial real estate lending, including lending secured against secondary and tertiary commercial property assets in the UK. As a result, decreases in residential or commercial property values, reduced rental payments and/or increases in tenant defaults are likely to lead to higher impairment charges, which could materially affect Lloyds Bank Group’s results of operations, financial condition or prospects. The COVID-19 pandemic initially led to some uncertainty in asset valuations and, whilst this may persist for some time, policy support and a sharp rise in accumulated private sector savings may be contributing to unsustainable asset valuation growth in some markets. Growth in UK house prices has been especially strong; raising the risk that subsequent revaluations could have potentially negative consequences for Lloyds Bank Group. Additionally, COVID-19 has led to, and may lead to as yet unknown, structural changes in the risk profile of a number of counterparties and/or sectors, including but not limited to commercial real estate, retail, hospitality, leisure and transportation, driven largely by evolving changes in consumer behaviour, working patterns, supply chains, government policy and infrastructure. Lloyds Bank Group also has significant credit exposure to certain individual counterparties in higher risk and cyclical asset classes and sectors (such as commercial real estate, financial intermediation, manufacturing, leveraged lending, oil and gas and related sectors, hotels, commodities trading, automotive and related sectors, construction, agriculture, consumer-related sectors (such as retail, passenger transport and leisure), house builders and outsourcing services). Lloyds Bank Group’s retail customer portfolios will remain strongly linked to the UK economic environment, with house price deterioration, unemployment increases, inflationary pressures, consumer over-indebtedness and prolonged low or rising interest rates among the factors that may impact secured and unsecured retail credit exposures. Deterioration in used vehicle prices, including as a result of changing consumer demand or the transition of the motor sector from vehicles with internal combustion engines to electric vehicles, could result in increased provisions and/or losses and/or accelerated depreciation charges.
In addition, climate change is likely to have a significant impact on many of Lloyds Bank Group’s customers, as well as on various industry sectors that Lloyds Bank Group operates in. There is a risk that borrower and counterparty credit quality and collateral / asset valuations could be adversely affected as a result of these changes. See also “Business and Operational Risks - Lloyds Bank Group is subject to the emerging risks associated with climate change”.
Lloyds Bank Group’s corporate lending portfolio also contains substantial exposure to large and mid-sized, public and private companies. In addition to exposures to sectors that have experienced cyclical weakness in recent years, the portfolio also contains exposures to sectors that have been significantly impacted by the COVID-19 pandemic, most notably consumer facing sectors such as travel, transportation, non-essential retail and hospitality. These exposures may give rise to single name concentration and risk capital exposure. Lloyds Bank Group's corporate and financial institution portfolios are also susceptible to "fallen angel" risk, that is, the probability of significant default increases following material unexpected events, and to risks related to the impact of the COVID-19 pandemic, resulting in the potential for large losses. As in the UK, Lloyds Bank Group’s lending business overseas is also exposed to a small number of long-term customer relationships and these single name concentrations place Lloyds Bank Group at risk of loss should default occur.
Any disruption to the liquidity or transparency of the financial markets may result in Lloyds Bank Group’s inability to sell or syndicate securities, loans or other instruments or positions held (including through underwriting), thereby leading to concentrations in these positions. These concentrations could expose Lloyds Bank Group to losses if the mark-to-market value of the securities, loans or other instruments or positions declines causing Lloyds Bank Group to take write-downs. Moreover, the inability to reduce Lloyds Bank Group’s positions not only increases the market and credit risks associated with such positions, but also increases the level of risk-weighted assets on Lloyds Bank Group’s balance sheet, thereby increasing its capital requirements and funding costs, all of which could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects.
Providing support to customers under the COVID-19 government schemes meant that Lloyds Bank Group extended its lending risk appetite in line with the various scheme guidelines at the time and, despite the protection offered by the UK Government’s or by the Bank of England’s guarantees, as applicable, in respect of the schemes, this may lead to additional losses. These schemes (Bounce Back Loans Scheme ("BBLS"), Coronavirus Business Interruption Loan Scheme ("CBILS") and Coronavirus Large Business Interruption Loan Scheme ("CLBILS")) closed to new applications on 31 March 2021.
Repayments on government lending scheme loans commenced from the second quarter of 2021. However, BBLS benefit from Pay As You Grow options which may materially delay repayments through, for example, extended payment holidays, and have the potential to delay recognition of customer financial difficulties.
With the exception of COVID-19 related payment holidays provided to retail customers and lending provided through certain government support schemes, including the BBLS (which provided support of up to £50,000 for smaller businesses) in respect of which no credit assessment was undertaken, all lending decisions, and decisions related to other exposures (including, but not limited to, undrawn commitments, derivative, equity, contingent and/or settlement risks), are dependent on Lloyds Bank Group’s assessment of each customer’s ability to repay and the value of any underlying security. Such assessments may also take into account future forecasts, which may be less reliable due to the uncertainty of their likely accuracy and probability as a result of the impact of the COVID-19 pandemic. There is an inherent risk that Lloyds Bank Group has incorrectly assessed the credit quality and/or the ability or willingness of borrowers to repay, possibly as a result of incomplete or inaccurate disclosure by those borrowers or as a result of the inherent uncertainty that is involved in the exercise of constructing and using models to estimate the risk of lending to counterparties.
In addition, observed credit quality of the portfolios is likely to have been influenced by the significant support provided during the COVID-19 pandemic, including the government lending schemes, payment holidays and furlough arrangements, which may have distorted underlying credit risks in the portfolio and may lead to increases in arrears and/or defaults which remain unidentified. This may result in additional impairment charges if the forward looking economic scenarios used to raise expected credit loss allowances have not adequately captured the impact of the withdrawal of the temporary support measures.
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4.Lloyds Bank Group’s businesses are subject to inherent risks concerning liquidity and funding, particularly if the availability of traditional sources of funding such as retail deposits or the access to wholesale funding markets becomes more limited
Liquidity and funding continues to remain a key area of focus for Lloyds Bank Group and the industry as a whole. Like all major banks, Lloyds Bank Group is dependent on confidence in the short and long-term wholesale funding markets. Lloyds Bank Group relies on customer savings and transmission balances, as well as ongoing access to the global wholesale funding markets to meet its funding needs. The ability of Lloyds Bank Group to gain access to wholesale and retail funding sources on satisfactory economic terms is subject to a number of factors outside its control, such as liquidity constraints, general market conditions, regulatory requirements, the encouraged or mandated repatriation of deposits by foreign wholesale or central bank depositors and the level of confidence in the UK banking system.
Lloyds Bank Group’s profitability or solvency could be adversely affected if access to liquidity and funding is constrained, made more expensive for a prolonged period of time or if Lloyds Bank Group experiences an unusually high and unforeseen level of withdrawals. In such circumstances, Lloyds Bank Group may not be in a position to continue to operate or meet its regulatory minimum liquidity requirements without additional funding support, which it may be unable to access (including government and central bank facilities).
Lloyds Bank Group is also subject to the risk of deterioration of the commercial soundness and/or perceived soundness of other financial services institutions within and outside the UK. Financial services institutions that deal with each other are interrelated as a result of trading, investment, clearing, counterparty and other relationships. This presents systemic risk and may adversely affect financial intermediaries, such as clearing agencies, clearing houses, banks, securities firms and exchanges with which Lloyds Bank Group interacts on a daily basis, any of which could have a material adverse effect on Lloyds Bank Group’s ability to raise new funding. A default by, or even concerns about the financial resilience of, one or more financial services institutions could lead to further significant systemic liquidity problems, or losses or defaults by other financial institutions, which could have a material adverse effect on Lloyds Bank Group’s results of operations, financial condition or prospects.
Corporate and institutional counterparties may also seek to reduce aggregate credit exposures to Lloyds Bank Group (or to all banks) which could increase Lloyds Bank Group’s cost of funding and limit its access to liquidity. The funding structure employed by Lloyds Bank Group may also prove to be inefficient, thus giving rise to a level of funding cost where the cumulative costs are not sustainable over the longer term.
In addition, medium-term growth in Lloyds Bank Group’s lending activities will rely, in part, on the availability of retail deposit funding on appropriate terms, which is dependent on a variety of factors outside Lloyds Bank Group’s control, such as general macroeconomic conditions and market volatility, the confidence of retail depositors in the economy, the financial services industry and Lloyds Bank Group, as well as the availability and extent of deposit guarantees. Increases in the cost of retail deposit funding will impact on Lloyds Bank Group’s margins and affect profit, and a lack of availability of retail deposit funding could have a material adverse effect on its future growth. Any loss in consumer confidence in Lloyds Bank Group could significantly increase the amount of retail deposit withdrawals in a short period of time. See “Economic and Financial Risks - Lloyds Bank Group’s businesses are subject to inherent and indirect risks arising from general macroeconomic conditions in the UK in particular, but also in the Eurozone, the U.S., Asia and globally"
Lloyds Bank Group makes use of central bank funding schemes such as the Bank of England’sBoE’s Term Funding Scheme with additional incentives for SMEs (the "TFSME"). Following the closure of this scheme in 2021, Lloyds Bank Group will have to replace matured drawings in 2025-2027, which could cause an increased dependence on term funding issuances. If the wholesale funding markets were to suffer stress or central bank provision of liquidity to the financial markets is abruptly curtailed, or Lloyds Bank Group’s credit ratings are downgraded, it is likelypossible that wholesale funding will prove more difficult to obtain.
Any of the refinancing or liquidity risks mentioned above, in isolation or in concert, could have a material adverse effect on Lloyds Bank Group’s results or operations and its ability to meet its financial obligations as they fall due.
5.3.A reduction in the Bank and its rated subsidiaries'Lloyds Bank's longer-term credit rating could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects
Rating agencies regularly evaluate Lloyds Banking Group, plc, the Bank and their respective rated subsidiaries, and their ratings of longer-term debt are based on a number of factors which can change over time, including Lloyds Banking Group or Lloyds Bank Group’s financial strength as well as factors not entirely within its control, such as conditions affecting the financial services industry generally, and the legal and regulatory frameworks affecting its legal structure, business activities and the rights of its creditors. In light of the difficulties in the financial services industry and the financial markets, there can be no assurance that Lloyds Bank Group or the Bank or its rated subsidiaries will maintain their current ratings. The credit rating agencies may also revise the ratings methodologies applicable to issuers within a particular industry or political or economic region. If credit rating agencies perceive there to be adverse changes in the factors affecting an issuer’s credit rating, including by virtue of change to applicable ratings methodologies, the credit rating agencies may downgrade, suspend or withdraw the ratings assigned to an issuer and/or its securities. Downgrades of either Lloyds Banking Group plc'sGroup's longer-term credit rating or the Bank and its rated subsidiaries’ longer-term credit rating could lead to additional collateral posting and cash outflow, significantly increase the Bank's borrowing costs, limit its issuance capacity in the capital markets and weaken Lloyds Bank Group’s competitive position in certain markets.
6.4.Lloyds Bank Group’s businesses are inherently subject to the risk of market fluctuations, which could have a material adverse effect on the results of operations, financial condition or prospects of Lloyds Bank Group
Lloyds Bank Group’s businesses are inherently subject to risks in financial markets including changes in, and increased volatility of, interest rates, inflation rates, credit spreads, foreign exchange rates, commodity, equity, bond and property prices and the risk that its customers act in a manner which is inconsistent with Lloyds Bank Group’s business, pricing and hedging assumptions. Movements in these markets will continue to have a significant impact on Lloyds Bank Group in a number of key areas.
For example, adverse market movements have had, and will likely continue to have, an adverse effect, upon the financial condition of the defined benefit pension schemes of Lloyds Bank Group. The schemes’ main exposures are to real rate risk and credit spread risk. These risks arise from two main sources: the “AA” corporate bond liability discount rate and asset holdings.
In addition, Lloyds Bank Group’s banking and trading activities are also subject to market movements. For example, changes in interest rate levels, yield curves and spreads affect the interest rate margin realised between lending and borrowing costs. The potential for future volatility and margin changes remains. Competitive pressures on fixed rates or product terms in existing loans and deposits may restrict Lloyds Bank Group in its ability to change interest rates applying to customers in response to changes in official and wholesale market rates.
Changes in foreign exchange rates, including with respect to the U.S. dollar and the Euro, may also have a material adverse effect on Lloyds Bank Group’s financial position and/or forecasted earnings.
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7.5.Market conditions have resulted, and are expected to result in the future, in material changes to the estimated fair values of financial assets of Lloyds Bank Group, including negative fair value adjustments
Lloyds Bank Group has exposures to securities, derivatives and other investments, including asset-backed securities, structured investments and private equity investments that are recorded by Lloyds Bank Group at fair value, which may be subject to further negative fair value adjustments in view of the volatile global markets and challenging economic environment, including as a result of the COVID-19 pandemic. See Economic"Economic and Financial Risks - Lloyds Bank Group's business isbusinesses are subject to risks relating to the COVID-19 pandemic.pandemic".
In volatile markets, hedging and other risk management strategies (including collateralisation and the purchase of credit default swaps) may not be as effective as they are in normal market conditions, due in part to the decreasing credit quality of hedge counterparties, and general illiquidity in the markets within which transactions are executed.
In circumstances where fair values are determined using financial valuation models, Lloyds Bank Group’s valuation methodologies may require it to make assumptions, judgements and estimates in order to establish fair value. These valuation models are complex and the assumptions used are difficult to make and are inherently uncertain. This uncertainty may be amplified during periods of market volatility and illiquidity. Any consequential impairments, write-downs or adjustments could have a material adverse effect on Lloyds Bank Group’s results of operations, capital ratios, financial condition or prospects.
Any of these factors could cause the value ultimately realised by Lloyds Bank Group for its securities and other investments to be lower than their current fair value or require Lloyds Bank Group to record further negative fair value adjustments, which may have a material adverse effect on its results of operations, financial condition or prospects.
8.6.Any tightening of monetary policy in jurisdictions in which Lloyds Bank Group operates could affect the financial condition of its customers, clients and counterparties, including governments and other financial institutions
Quantitative easing measures implemented by major central banks, adopted alongside record low interest rates to support recovery from the global financial crisis and, more recently, the COVID-19 pandemic, have helped to loosen financial conditions and reduced borrowing costs. These measures may have supported liquidity and valuations for asset classes that are vulnerable to rapid price corrections as financial conditions tighten, potentially causing losses to investors and increasing the risk of default on Lloyds Bank Group’s exposure to these sectors.
Monetary policy in the UK and in the markets in which Lloyds Bank Group operates has been highly accommodative in recent years and even more so as a result of the COVID-19 pandemic, however,pandemic. However, there remains considerable uncertainty as to the pace of change in withdrawing monetary stimulus and increasingfurther increases in interest rates as set by the Bank of EnglandBoE and other major central banks. If recentRecent rises in inflation in developed countries prove to be more than transitory, this may prompthave prompted an earlier and/or larger than expected tightening of monetary policy with the associated risk of slowing economic recovery.
In the UK, monetary policy has further been supported by the Bank of EnglandBoE and HM Treasury “Funding for Lending” scheme (which closed in January 2018), the “Help to Buy” scheme (which closed in November 2019), the “Term Funding Scheme” (which closed in February 2018) and the purchase of corporate bonds in the UK. In response to the COVID-19 pandemic, the UK Government and the Bank of EnglandBoE adopted a series of financial measures to help offset the economic disruption caused by efforts to contain the spread of the virus. These included a package of government-backed and guaranteed loans to support businesses. These included a joint HM Treasury and Bank of EnglandBoE lending facility, the Covid Corporate Financing Facility ("CCFF") designed to support liquidity among larger firms, as well as the CBILS for small and medium-sized enterprises run by the British Business Bank. Further support was also provided through the CLBILS and the BBLS. The CCFF scheme closed to new applications on 31 December 2020, whilst the CBILS, CLBILS and BBLS closed to new applications on 31 March 2021. The Recovery Loan Scheme ("RLS") was subsequently launched on 6 April 2021, providing access to finance for businesses recovering from the effects of the pandemic. Further measures may be introduced depending on the length and severity of the crisis. However, such a long period of stimulus and support has increased uncertainty over the impact of its future reduction, which could lead to a risk of higher borrowing costs in wholesale markets, higher interest rates for retail borrowers, generally weaker than expected growth, or even contracting GDP, reduced business and consumer confidence, higher levels of unemployment or underemployment, adverse changes to levels of inflation and falling property prices in the markets in which Lloyds Bank Group operates, and consequently to an increase in delinquency rates and default rates among its customers. Rapid increases in inflation and reduced monetary stimulus and the actions and commercial soundness of other financial institutions have the potential to impact market liquidity. Conversely similar risks may result from the low level of underlying inflation in developed economies which, in Europe particularly, could deteriorate into sustained deflation if policy measures prove ineffective and economic growth weakens. The adverse impact on the credit quality of Lloyds Bank Group’s customers and counterparties, coupled with a decline in collateral values, could lead to a reduction in recoverability and value of Lloyds Bank Group’s assets and higher levels of expected credit loss allowances, which could have an adverse effect on its operations, financial condition or prospects.
7.Lloyds Bank Group's businesses are subject to risks relating to the COVID-19 pandemic
Whilst the UK is now living with COVID-19 and has lifted all restrictions, the highly contagious nature of certain COVID-19 variants shows that new and even more harmful variants of COVID-19 may continue to adversely impact public health and the economy in the future. Any further deterioration in macroeconomic conditions (both globally and in the UK) as a result of COVID-19 and any restrictions imposed to address COVID-19 related developments (including by countries who have yet to fully ease restrictions or those that may re-introduce restrictions), could continue to adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects for a number of years.
The widespread disruption to normal patterns of business activity across the world, from the COVID-19 pandemic has subsided with the help of vaccination programmes. Monetary policy loosening supported asset valuations across many financial markets, but longer-term impacts on consumer demand and behaviours, inflation, interest rates, credit spreads, foreign exchange rates and commodity, equity and bond prices remain unclear.
Emergency measures to slow the spread of COVID-19 across the world brought about rapid deterioration in economic growth across all countries and regions, directly adversely impacting the UK through many channels, including trade and capital flows. This may have a lasting negative impact on the future path of global GDP ('scarring'), through its impact on the human and physical capital accumulation, and supply chain disruption. Both private and public sector debt have risen significantly. Continued deterioration of public finances could result in a sovereign downgrade that could also impact the credit ratings of Lloyds Bank Group. Rating downgrades could have a material adverse impact on Lloyds Bank Group’s ability to raise funding in the wholesale markets (see “Economic and Financial Risks - A reduction in Lloyds Bank's longer-term credit rating could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects").
Furthermore, the economic impact of the COVID-19 pandemic, including increased levels of unemployment, labour shortages, inflationary pressures, loss of consumer confidence in the economy, recessionary conditions, the withdrawal of emergency support measures, corporate insolvencies and business failures, and other disruptions as a result of COVID-19 (as exacerbated by current macro-economic conditions) could adversely impact Lloyds Bank Group’s retail or corporate customers and their ability to service their contractual obligations, including to Lloyds Bank Group. Adverse changes in the credit quality of Lloyds Bank Group’s borrowers and counterparties or collateral held in support of exposures, or in their behaviour, may reduce the value of Lloyds Bank Group’s assets and materially increase its write-downs and allowances for impairment losses. This could have a material adverse effect on Lloyds Bank Group’s results of operations, financial condition or prospects.
The effect of the COVID-19 pandemic on emerging markets increases the risks already identified from the slowdown of growth and trade, with limited capacity to respond effectively to the crisis, impacting growth and potentially increasing the risk of default on debt.
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Governments, central banks and regulators across the world have taken significant action to address this economic impact, which initially led to a deep recession in the UK and globally. Governments have been and are likely to continue to be judged for their policy responses to the pandemic. This could result in political upheaval and destabilise governments and political movements.
In addition to providing support under government support schemes, Lloyds Bank Group has taken specific measures to alleviate the impact on Lloyds Bank Group's customers or borrowers, including payment holidays, which, taken together with lower interest rates and restrictions on fees associated with certain products, may have an adverse impact on Lloyds Bank Group's results of operations, financial conditions or prospects. Additionally, although the UK Government and the BoE have provided certain guarantees to banks relating to lending schemes that have been initiated to support businesses through the COVID-19 pandemic, there is a risk that in some circumstances, Lloyds Bank Group may not be able to claim under the guarantees, or the claim may be rejected, if, for example, it later transpires that all terms and conditions under the relevant guarantee scheme were not met when the lending was originated.
Specific measures may be taken by regulators to address potential capital and liquidity stress, which could limit Lloyds Bank Group’s flexibility to manage its business and its capital position.
As a result of the COVID-19 pandemic, the potential for conduct and compliance risks (see “Business and Operational Risks – Lloyds Bank Group is exposed to conduct risk”) as well as operational risks materialising has increased, notably in the areas of cyber, fraud, people, technology, operational resilience and where there is reliance on third-party suppliers.
Any and all such events described above could have a material adverse effect on Lloyds Bank Group’s business, financial condition, results of operations, prospects, liquidity, capital position and credit ratings (including potential changes of outlooks or ratings), as well as on its customers, borrowers, counterparties, employees and suppliers.
8.Lloyds Bank Group’s businesses are subject to inherent risks concerning borrower and counterparty credit quality which have affected and may adversely impact the recoverability and value of assets on Lloyds Bank Group’s balance sheet
Lloyds Bank Group has exposures to many different products, counterparties, obligors and other contractual relationships and the credit quality of its exposures can have a significant impact on its earnings. Credit risk exposures are categorised as either “retail” or “corporate” and reflect the risks inherent in Lloyds Bank Group’s lending and lending-related activities.
Adverse changes in the credit quality of Lloyds Bank Group’s UK and/or international borrowers and counterparties or collateral held in support of exposures, or in their behaviour or businesses, may reduce the value of Lloyds Bank Group’s assets and materially increase its write-downs and allowances for impairment losses. Credit risk can be affected by a range of factors outside Lloyds Bank Group’s control, which include but are not limited to an adverse economic environment, the effect of the UK’s withdrawal from the EU and the operation of the EU-UK TCA, increased unemployment, reduced UK and global consumer and/or government spending and benefits, and changes in consumer and customer demands and requirements, reduced income levels, decreased consumer confidence, reduced corporate profits, labour shortages, knock-on impact of the war in Ukraine including, but not limited to, supply constraints and rising energy and commodity costs, which are contributing to high and persistent inflation increasing and/or sustained high interest rates, changes in the credit rating of individual counterparties, over-indebtedness and the debt levels of individual contractual counterparties, increased personal or corporate insolvency levels, changes to insolvency regimes which make it harder to enforce against counterparties, counterparty challenges to the interpretation or validity of contractual arrangements, reduced asset values, falling stock and bond/other financial markets, changes in interest rates or foreign exchange rates, an increase in credit spreads, negative reputational impact or direct campaigns which adversely impact customers, industries or sectors and any external factors of a political, legislative, environmental or regulatory nature, including changes in accounting rules and changes to tax legislation and rates.
In particular, Lloyds Bank Group has exposure to concentration risk where its business activities focus particularly on a single obligor, related/connected group of obligors or a similar type of customer (borrower, sovereign, financial institution or central counterparty), product, industrial sector or geographic location, including the UK.
Lloyds Bank Group’s credit exposure includes residential mortgage lending (in the UK and, to a lesser extent, the Netherlands) and commercial real estate lending, including lending secured against secondary and tertiary commercial property assets in the UK. As a result, decreases in residential or commercial property values, reduced rental payments and/or increases in tenant defaults are likely to lead to higher impairment charges, which could materially affect Lloyds Bank Group's results of operations, financial condition or prospects. Risks to the housing market are growing because of rising mortgage rates and tightening lending standards, which may result in adjustments to housing valuations. Rising interest rates could lead to 'payment shock' for borrowers on a variable rate mortgage or whose fixed rate mortgages are due to expire, with a second order impact for renters as landlords may increase rents. An increase in housing costs could make current customer borrowing unaffordable, leading to an increase in defaults and higher impairment charges on secured and unsecured retail exposures. The COVID-19 pandemic initially led to some uncertainty in asset valuations and, whilst this may persist for some time, policy support and a sharp rise in accumulated private sector savings may be contributing to unsustainable asset valuation growth in some markets. Growth in UK house prices has been especially strong; raising the risk that subsequent revaluations could have potentially negative consequences for Lloyds Bank Group. Additionally, COVID-19 has led to, and may lead to as yet unknown, structural changes in the risk profile of a number of counterparties and/or sectors, including but not limited to commercial real estate, retail, hospitality, leisure and transportation, driven largely by evolving changes in consumer behaviour, working patterns, supply chains, government policy and infrastructure. Lloyds Bank Group also has significant credit exposure to certain individual counterparties in higher risk and cyclical asset classes and sectors (such as commercial real estate, financial intermediation, manufacturing, leveraged lending, oil and gas and related sectors, hotels, commodities trading, automotive and related sectors, construction, agriculture, consumer-related sectors (such as retail, passenger transport and leisure), house builders and outsourcing services). All sectors, including vulnerable sectors, may also feel the pressure from a number of heightened risk drivers, including higher energy costs. Lloyds Bank Group’s retail customer portfolios will remain strongly linked to the UK economic environment, with house price deterioration, unemployment increases, inflationary pressures, consumer over-indebtedness and prolonged low or rising interest rates among the factors that may impact secured and unsecured retail credit exposures. Deterioration in used vehicle prices, including as a result of changing consumer demand or the transition of the motor sector from vehicles with internal combustion engines to electric vehicles, could result in increased provisions and/or losses and/or accelerated depreciation charges.
In addition, climate change is likely to have a significant impact on many of Lloyds Bank Group’s customers, as well as on various industry sectors that Lloyds Bank Group operates in. There is a risk that borrower and counterparty credit quality and collateral/asset valuations could be adversely affected as a result of these changes. See also “Business and Operational Risks - Lloyds Bank Group is subject to the financial and non-financial risks related with Environmental, Social and Governance (ESG) matters, for example, climate change and human rights issues”.
Lloyds Bank Group’s corporate lending portfolio also contains substantial exposure to large and mid-sized, public and private companies. These exposures may give rise to single name concentration and risk capital exposure. In addition to exposures to sectors that have experienced cyclical weakness in recent years, the portfolio also contains exposures to sectors that have been significantly impacted by the COVID-19 pandemic, most notably consumer facing sectors such as travel, transportation, non-essential retail and hospitality. Corporate customers, particularly those in consumer facing sectors, are likely to be further impacted by a reduction in discretionary consumer spending in the face of higher inflation and increasing interest rates. Rising rates also increases refinance risk across the Group's portfolios. Recent depreciation of
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Sterling has resulted in increased costs for customers, particularly those with little or no hedging arrangements and those heavily reliant on imports. Lloyds Bank Group's corporate and financial institution portfolios are also susceptible to "fallen angel" risk, that is, the probability of significant default increases following material unexpected events, and to risks related to the impact of the COVID-19 pandemic, resulting in the potential for large losses. As in the UK, Lloyds Bank Group’s lending business overseas is also exposed to a small number of long-term customer relationships and these single name concentrations place Lloyds Bank Group at risk of loss should default occur.
Any disruption to the liquidity or transparency of the financial markets may result in Lloyds Bank Group’s inability to sell or syndicate securities, loans or other instruments or positions held (including through underwriting), thereby leading to concentrations in these positions. These concentrations could expose Lloyds Bank Group to losses if the mark-to-market value of the securities, loans or other instruments or positions declines causing Lloyds Bank Group to take write-downs. Moreover, the inability to reduce Lloyds Bank Group’s positions not only increases the market and credit risks associated with such positions, but also increases the level of risk-weighted assets on Lloyds Bank Group’s balance sheet, thereby increasing its capital requirements and funding costs, all of which could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects. Financial markets turbulence could result in reductions in the value of financial collateral, requiring counterparties to post additional funds. Instances where counterparties are unable to meet these margin calls, whether due to operational issues, failure of Lloyds Bank Group's counterparties receiving funds expected from their own counterparties or a lack of borrower liquidity, could place Lloyds Bank Group at risk of loss should default occur.
Providing support to customers under the COVID-19 government schemes meant that Lloyds Bank Group extended its lending risk appetite in line with the various scheme guidelines at the time and, despite the protection offered by the UK Government’s or by the BoE’s guarantees, as applicable, in respect of the schemes, this may lead to additional losses. These schemes (Bounce Back Loans Scheme ("BBLS"), Coronavirus Business Interruption Loan Scheme ("CBILS") and Coronavirus Large Business Interruption Loan Scheme ("CLBILS")) closed to new applications on 31 March 2021.
Repayments on government lending scheme loans commenced from the second quarter of 2021. However, BBLS benefits from Pay As You Grow options which may materially delay repayments through, for example, extended payment holidays, and have the potential to delay recognition of customer financial difficulties.
With the exception of COVID-19 related payment holidays provided to retail customers and lending provided through certain government support schemes, including the BBLS (which provided support of up to £50,000 for smaller businesses) in respect of which no credit assessment was undertaken, all lending decisions, and decisions related to other exposures (including, but not limited to, undrawn commitments, derivative, equity, contingent and/or settlement risks), are dependent on Lloyds Bank Group’s assessment of each customer’s ability to repay and the value of any underlying security. Such assessments may also take into account future forecasts, which may be less reliable due to the uncertainty of their likely accuracy and probability. There is an inherent risk that Lloyds Bank Group has incorrectly assessed the credit quality and/or the ability or willingness of borrowers to repay, possibly as a result of incomplete or inaccurate disclosure by those borrowers or as a result of the inherent uncertainty that is involved in the exercise of constructing and using models to estimate the risk of lending to counterparties.
In addition, observed credit quality of the portfolios is likely to have been influenced by the significant support provided during the COVID-19 pandemic, including the government lending schemes, which may have distorted underlying credit risks in the portfolio and may lead to increases in arrears and/or defaults which remain unidentified. This may result in additional impairment charges if the forward-looking economic scenarios used to raise expected credit loss allowances have not adequately captured the impact of the withdrawal of the temporary support measures.
9.Lloyds Bank Group’s defined benefit pension schemes are subject to longevity risks
Lloyds Bank Group’sGroup's defined benefit pension schemes are exposed to longevity risk. Increases in life expectancy (longevity) beyond current allowances will increase the period over which pension scheme benefits are paid pension scheme benefits and may adversely affect Lloyds Bank Group’sGroup's financial condition and results of operations.
10.Lloyds Bank Group may be required to record Credit Value Adjustments, Funding Value Adjustments and Debit Value Adjustments on its derivative portfolio, which could have a material adverse effect on its results of operations, financial condition or prospects
Lloyds Bank Group continually seeks to limit and manage counterparty credit risk exposure to market counterparties. Credit Value Adjustment (“CVA”) and Funding Value Adjustment (“FVA”) reserves are held against uncollateralised derivative exposures and a risk management framework is in place to mitigate the impact on income of reserve value changes. CVA is an expected loss calculation that incorporates current market factors including counterparty credit spreads. FVA reserves are held to capitalise the cost of funding uncollateralised derivative exposures. Lloyds Bank Group also calculates a Debit Value Adjustment to reflect own credit spread risk as part of the fair value of derivative liabilities.
Deterioration in the creditworthiness of financial counterparties, or large adverse financial market movements could impact the size of CVA and FVA reserves and result in a material charge to Lloyds Bank Group’s profit and loss account which could have a material adverse effect on its results of operations, financial condition or prospects.
11.Lloyds Bank Group is exposed to risks related to the uncertainty surrounding the integrity and continued existence of reference rates
Reference rates and indices, including interest rate benchmarks, such as the London Interbank Offered Rate (“LIBOR”), which are used to determine the amounts payable under financial instruments or the value of such financial instruments (“Benchmarks”), have, in recent years,
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been the subject of political and regulatory scrutiny as to how they are created and operated. This has resulted in regulatory reform and changes to existing Benchmarks, the progressive transition of existing and future activity to reference different rates and indices, with further changes anticipated.
These reforms and changes may cause a Benchmark to perform differently than it has done in the past or to be discontinued. At this time, it is not possible to predict the final impact (including conduct, operational and financial impacts) of any such reforms and changes, any establishment of alternative reference rates or any other reforms to these reference rates that may be enacted, including the potential or actual discontinuance of LIBOR publication of any Benchmark, any transition away from LIBORany Benchmark or ongoing reliance on LIBORany Benchmark for some legacy products.
Uncertainty as to the nature of such potential changes, alternative reference rates (including, without limitation, SONIA, €STR, SARON and SOFR or term versions of those rates) or other reforms may adversely affect a broad array of financial products, including any LIBOR-basedBenchmark-based securities, loans and derivatives that are included in Lloyds Bank Group’s financial assets and liabilities, that use these reference rates and may impact the availability and cost of hedging instruments and borrowings. During the transition to the new reference rates and/or when these reference rates are no longer available, Lloyds Bank Group may incur additional expenses in effecting the transition from such reference rates, and may be subject to disputes, which could have an adverse effect on its results of operations. In addition, it can have important operational impacts through Lloyds Bank Group’sGroup's systems and infrastructure as all systems will need to account for the changes in the reference rates. Any of these factors may have a material adverse effect on Lloyds Bank Group’sits results of operations, financial condition or prospects.

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REGULATORY AND LEGAL RISKS
1.Lloyds Bank Group and its businesses are subject to substantial regulation and oversight. Adverse legal or regulatory developments could have a material adverse effect on Lloyds Bank Group’s business, results of operations, financial condition or prospects
Lloyds Bank Group and its businesses are subject to legislation, regulation, court proceedings, policies and voluntary codes of practice in the UK, the EU and the other markets in which it operatesoperates. Adverse legal or regulatory developments could have a material adverse effect on Lloyds Bank Group’s business, results of operations, financial condition or prospects which are impacted by factors beyond its control, including:
(i)general changes in government, central bank or regulatory policy, or changes in regulatory regimes that may influence investor decisions in particular markets in which Lloyds Bank Group operates and which may change the structure of those markets and the products offered or may increase the costs of doing business in those markets;
(ii)external bodies applying or interpreting standards, laws, regulations or contracts differently to Lloyds Bank Group;
(iii)(ii)an uncertain and rapidly evolvingchanges to the prudential regulatory environment;
(iv)(iii)changes in competitive and pricing environments, including markets investigations, or one or more of Lloyds Bank Group’s regulators intervening to mandate the pricing of Lloyds Bank Group’s products as a consumer protection measure;
(v)(iv)one or more of Lloyds Bank Group’s regulators intervening to prevent or delay the launch of a product or service, or prohibiting an existing product or service;
(vi)(v)further requirements relating to financial reporting, corporate governance, corporate structure and conduct of business and employee compensation;
(vii)(vi)expropriation, nationalisation, confiscation of assets and changes in legislation relating to foreign ownership;
(viii)(vii)changes to regulation and legislation relating to economic and trading sanctions, money laundering and terrorist financing;
(ix)(viii)developments in the international or national legal environment resulting in regulation, legislation and/or litigation targeting entities such as Lloyds Bank Group for investing in, or lending to, organisations deemed to be responsible for, or contributing to, climate change; and
(x)(ix)regulatory changes which influence business strategy, particularly the rate of growth of the business, or which impose conditions on the sales and servicing of products which have the effect of making such products unprofitable or unattractive to sell.
These laws and regulations include increased regulatory oversight, particularly in respect of conduct issues, data protection, product governance and prudential regulatory developments, including ring-fencing.
Unfavourable developments across any of these areas, both in and outside the UK, as a result of the factors above could materially affect Lloyds Bank Group’s ability to maintain appropriate liquidity, increase its funding costs, constrain the operation of its business and/or have a material adverse effect on its business, results of operations and financial condition.
2.Lloyds Bank Group faces risks associated with its compliance with a wide range of laws and regulations
Lloyds Bank Group is exposed to risk associated with compliance with laws and regulations, including:
(i)certain aspects of Lloyds Bank Group’s activities and business may be determined by the relevant authorities, the Financial Ombudsman Service (the “FOS”),regulatory bodies or the courts to not have not been conducted in accordance with applicable laws or regulations, or, in the case of the FOS, with what is fair and reasonable in the Ombudsman’s opinion;regulations;
(ii)the possibility of alleged mis-selling of financial products or the mishandling of complaints related to the sale of such products by or attributed to a member of Lloyds Bank Group, resulting in disciplinary action or requirements to amend sales processes, withdraw products, or provide restitution to affected customers, all of which may require additional provisions and significant time and attention;
(iii)risks relating to compliance with, or enforcement actions in respect of, existing and/or new regulatory or reporting requirements, including as a result of a change in focus of regulation or a transfer of responsibility for regulating certain aspects of Lloyds Bank Group’s activities and business to other regulatory bodies;
(iv)risks relating to failure to assess the resilience of banks to potential adverse economic or financial developments including implication from regulatory stress test results;
(v)contractual and other obligations may either not be enforceable as intended or may be enforced against Lloyds Bank Group in an adverse way;
(v)(vi)the intellectual property of Lloyds Bank Group (such as trade names) may not be adequately protected;
(vi)(vii)Lloyds Bank Group may be liable for damages to third-partiesthird parties harmed by the conduct of its business; and
(vii)(viii)the risk of regulatory proceedings, enforcement actions and/or private litigation, arising out of regulatory investigations or otherwise (brought by individuals or groups of plaintiffs) in the UK and other jurisdictions.
Regulatory and legal actions pose a number of risks to Lloyds Bank Group, including substantial monetary damages or fines, the amounts of which are difficult to predict and may exceed the amount of provisions set aside to cover such risks. See “Regulatory and Legal Risks - The financial impact of legal proceedings and regulatory risks may be material and is difficult to quantify. Amounts eventually paid may materially exceed the amount of provisions set aside to cover such risks, or existing provisions may need to be materially increased in response to changing circumstances." In addition, Lloyds Bank Group may be subject, including as a result of regulatory actions, to other penalties and
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injunctive relief, civil or private litigation arising out of a regulatory investigation or otherwise, the potential for criminal prosecution in certain circumstances and regulatory restrictions on Lloyds Bank Group’s business, including the potential requirement to hold additional capital, all of which can have a negative effect on Lloyds Bank Group’s reputation as well as taking a significant amount of management time and resources away from the implementation of its strategy.
Lloyds Bank Group may settle litigation or regulatory proceedings prior to a final judgementjudgment or determination of liability to avoid the cost, management efforts or negative business, regulatory or reputational consequences of continuing to contest liability, even when Lloyds Bank Group believes that it has no liability or when the potential consequences of failing to prevail would be disproportionate to the costs of settlement. Furthermore, Lloyds Bank Group may, for similar reasons, reimburse counterparties for their losses even in situations where Lloyds Bank Group does not believe that it is legally compelled to do so. Failure to manage these risks adequately could materially affect Lloyds Bank Group, both financially and reputationally.
3.LegalRegulatory divergence, including for example with respect to Payment Service Regulations, Consumer Credit Directive, General Data Privacy Regulations and regulatory risk relating toEdinburgh Reforms, as a consequence of the UK’sUK's exit from the EU could adversely impact Lloyds Bank Group’s business, operations, financial condition and prospects
The EU-UK TCA provides a structure for the continuing EU and UK relationship. The TCA does not lay down any binding commitments on financial services.
In March 2021, the EU and the UK agreed a Memorandum of Understanding (the"MoU") on Financial Services Regulatory Cooperation to help preserve financial stability, market integrity and the protection of investors and consumers. However, the final MoU has not yet been formally approved and the extent, duration and conditionality of any financial services regulatory equivalence decisions remains unclear. It also remains uncertain ifdevelopments in both the UK and the EU, financial regulatory regimes will diverge substantiallyis likely to result in the future or not. This uncertainty may be exacerbated by the possible re-emergence of calls for a further Scottish independence referendum and/or the arrangements for the Northern Ireland protocol.
Lloyds Bank Group and its subsidiaries in the UK have ceased to be subject to EU law; but EU law continues to apply to its EU subsidiaries. Any divergence between UK law and EU law will increase the burden of associatedincreased compliance costs on Lloyds Bank Group. Since losing the abilityGroup and potential barriers to rely on the European passporting framework forcross-border trade in financial services and loss of customers.
General changes in government, central bank or regulatory policy, or changes in regulatory regimes that may influence investor decisions in particular markets in which Lloyds Bank Group continues to service existingoperates and which may change the structure of those markets and the products offered or may increase the costs of doing business in certain EU jurisdictions, where permitted. A change to any EU jurisdiction's acceptance of continued servicing could potentially result in the loss of customers and/or the requirement for Lloyds Bank Group to apply for authorisation in EU jurisdictions where it is to continue business, with associated costs and operational considerations. Any new or amended legislation and regulation may have a significant impact on Lloyds Bank Group’s operations, profitability and business model.those markets.
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4.3.Lloyds Banking Group and its subsidiaries, including Lloyds Bank Group, are subject to resolution planning requirements, which could have an adverse impact on Lloyds Bank Group's business
In July 2019, the Bank of EnglandBoE and the PRAPrudential Regulation Authority (the 'PRA') published final rules for a resolvability assessment framework (the “Resolvability Assessment Framework”), and full implementation of the framework became effective from 1 January 2022. This requires Lloyds Banking Group to carry out a detailed assessment of its preparations for resolution.resolution and publicly disclose this every two years. The BoE published the results of their assessment of Lloyds Banking Group's preparations for resolution on 10 June 2022. The BoE identified one shortcoming and no deficiencies or substantive impediments to resolvability. The shortcoming is with regards to Lloyds Banking Group's approach to achieving the Adequate Financial Resources outcome relating to Lloyds Banking Group's Funding in Resolution capabilities. Lloyds Banking Group is enhancing its capabilities and believes these enhancements will work towards addressing the BoE findings. Lloyds Banking Group will continue to engage the BoE in that respect. In the event the outcome of the detailed assessmentfuture biennial assessments as part of the Resolvability Assessment Framework resulted in the BoE identifying deficiencies or substantive impediments to resolvability, there may be further direction from the BoE to remove impediments to the effective exercise of stabilisation powers which could affect the way in which Lloyds Banking Group manages its business or result in further direction from the BoE to remove impediments to the exercise of stabilisation powers and ultimately impact the profitability of Lloyds Bank Group. Further,In addition, the publicationpublic disclosure of the outcome of such assessmentassessments may affect the way Lloyds Banking Group is perceived by the market which, in turn, may affect the secondary market value of securities issued by the Bank and members of Lloyds Bank Group.
5.4.Lloyds Banking Group and its subsidiaries, including Lloyds Bank Group, are subject to regulatory actions which may be taken in the event of a bank or parent group failure
Under the Banking Act 2009, as amended, (the “Banking Act”), substantial powers have been granted to HM Treasury, the BoE, the Prudential Regulation Authority (the "PRA")PRA and the UK Financial Conduct Authority (the "FCA", and together with the HM Treasury, the BoE and the PRA, the “Authorities”) as part of the special resolution regime (the “SRR”). These powers enable the Authorities to deal with and stabilise UK-incorporated institutions with permission to accept deposits (including the Bank and members of Lloyds Bank Group) if they are failing or are likely to fail to satisfy certain threshold conditions.
The SRR consists of five stabilisation options: (i) transfer of all or part of the business of the relevant entity or the shares of the relevant entity to a private sector purchaser; (ii) transfer of all or part of the business of the relevant entity to a “bridge bank” established and wholly owned by the BoE; (iii) transfer of all or part of the relevant entity or “bridge bank” to an asset management vehicle; (iv) bail-in of the relevant entity's equity, capital instruments and liabilities; and (v) temporary public ownership of the relevant entity. HM Treasury may also take a parent company of a relevant entity into temporary public ownership where certain conditions are met. Certain ancillary powers include the power to modify contractual arrangements in certain circumstances.
Under the Banking Act, powers are granted to the Authorities which include, but are not limited to: (i) a "write down and conversion power" relating to Tier 1 and Tier 2 capital instruments; and (ii) a "bail-in" power relating to the capital instruments and the vast majority of unsecured liabilities (including the capital instruments and senior unsecured debt securities issued by the Bank and members of Lloyds Bank Group). While Lloyds Banking Group plc is currently the resolution entity for Lloyds Banking Group pursuant to the BoE's "single point of entry" resolution model, bail-in is capable of being applied to all of the Bank's and members of Lloyds Bank Group's senior unsecured and subordinated debt instruments with a remaining maturity of greater than seven days. Such loss absorption powers give resolution authorities the ability to write-down or write-off all or a portion of the claims of certain securities of a failing institution or group and/or to convert certain debt claims into another security, including ordinary shares of the surviving group entity, if any. Such resulting ordinary shares may be subject to severe dilution, transfer for no consideration, write-down or write-off. The Banking Act specifies the order in which the bail-in tool should be applied, reflecting the hierarchy of capital instruments under Regulation (EU) No 575/2013 (as amended) as it forms part of domestic law by virtue of the EUWA and related legislation, with certain amendments (the "Capital Requirements Regulation") and otherwise respecting the hierarchy of claims in an ordinary insolvency. Moreover, the Banking Act and secondary legislation made thereunder provides certain limited safeguards for creditors in specific circumstances. For example, a holder of debt securities issued by the Bank should not suffer a worse outcome than it would in insolvency proceedings. However, this “no creditor worse off” safeguard may not apply in relation to an application of the write-down and conversion power in circumstances where a stabilisation power is not also used; holders of debt instruments which are subject to the power may, however, have ordinary shares transferred to or issued to them by way of compensation.used. The exercise of mandatory write-down and conversion power under the Banking Act or any suggestion of such exercise could, therefore, materially adversely affect the rights of the holders of debt securities and the price or value of their investment and/or the ability of Lloyds Bank Group to satisfy its obligations under such debt securities.
Resolution authorities also have powers to amend the terms of contracts (for example, varying the maturity of a debt instrument) and to override events of default or termination rights that might be invoked as a result of the exercise of the resolution powers, which could have a material adverse effect on the rights of holders of the debt securities issued by the Bank and members of Lloyds Bank Group, including through a material adverse effect on the price of such securities. The Banking Act also gives the BoE the power to override, vary or impose contractual obligations between a UK bank, its holding company and its group undertakings for reasonable consideration, in order to enable any transferee
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or successor bank to operate effectively. There is also power for HM Treasury to amend the law (excluding provisions made by or under the Banking Act) for the purpose of enabling it to use the regime powers effectively, potentially with retrospective effect.
The determination that securities and other obligations issued by the Bank and members of Lloyds Bank Group will be subject to loss absorption is likely to be inherently unpredictable and may depend on a number of factors which may be outside of Lloyds Bank Group’s control. This determination will also be made by the relevant UK resolution authority and there may be many factors, including factors not directly related to Lloyds Bank Group, which could result in such a determination. Because of this inherent uncertainty and given that the relevant provisions of the Banking Act remain largely untested in practice, it will be difficult to predict when, if at all, the exercise of a loss absorption power may occur which would result in a principal write-off or conversion to other securities. Moreover, as the criteria that the relevant UK resolution authority will be obliged to consider in exercising any loss absorption power provide it with considerable discretion, holders of the securities issued by the Bank and members of Lloyds Bank Group may not be able to refer to publicly available criteria in order to anticipate a potential exercise of any such power and consequently its potential effect on Lloyds Bank Group and the securities issued by the Bank and members of Lloyds Bank Group.
Potential investors in the securities issued by the Bank and members of Lloyds Bank Group should consider the risk that a holder may lose some or all of its investment, including the principal amount plus any accrued interest, if such statutory loss absorption measures are acted upon. The Banking Act provides that, other than in certain limited circumstances set out in the Banking Act, extraordinary governmental financial support will only be available to the Bank as a last resort once the write-down and conversion powers and resolution tools referred to above have been exploited to the maximum extent possible. Accordingly, it is unlikely that investors in securities issued by Lloyds Bank plc and members of Lloyds Bank Group will benefit from such support even if it were provided.
Holders of the Bank and members of Lloyds Bank Group’s securities may have limited rights or no rights to challenge any decision of the relevant UK resolution authority to exercise the UK resolution powers or to have that decision reviewed by a judicial or administrative process or otherwise. Accordingly, trading behaviour in respect of such securities is not necessarily expected to follow the trading behaviour associated with other types of securities that are not subject to such resolution powers. Further, the introduction or amendment of such resolution powers, and/or any implication or anticipation that they may be used, may have a significant adverse effect on the market price of such securities, even if such powers are not used.
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The minimum requirement for own funds and eligible liabilities (“MREL”) applies to UK financial institutions and coversmandates the issuance of a minimum level of own funds and debt instruments that are capable of being written-down or converted to equity in order to prevent a financial institution or its group from failing in a crisis. The BoE completed a review of its existing approach to setting MREL in December 2021 and has published a revised approach which became effective and binding onFrom 1 January 2022, Lloyds Banking Group and its material subsidiaries from 1 January 2022. There has been no changeincluding the Bank are required to the basis for determining Lloyds Banking Group's MREL. The Bank has been identified asmaintain a material subsidiaryminimum level of Lloyds Banking Group plc and must therefore maintain internal MREL resources atin line with the BoE's MREL statement of policy (MREL SoP), being the higher of minimum requirements2 times Pillar 1 plus 2 times Pillar 2A, or 6.5% of the UK leverage ratio- exposure measure, calculated on a sub consolidated basis and on an individual basis.
In addition, Lloyds Bank Group’s costs of doing business may increase by amendments made to the Banking Act in relation to deposits covered by the UK Financial Services Compensation Scheme (the “FSCS”). Lloyds Banking Group contributes to compensation schemes such as the FSCS in respect of banks and other authorised financial services firms that are unable to meet their obligations to customers. Further provisions in respect of these costs are likely to be necessary in the future. The ultimate cost to the industry, which will also include the cost of any compensation payments made by the FSCS and, if necessary, the cost of meeting any shortfall after recoveries on the borrowings entered into by the FSCS, remains uncertain but may be significant and may have a material effect on Lloyds Bank Group’s business, results of operations or financial condition.
6.5.Lloyds Bank Group is subject to the risk of having insufficient capital resources and/or not meeting liquidity requirements
Under PRA requirements, Lloyds Bank Group (as the ring-fenced bank sub-group) became subject to prudential requirements on a sub-consolidated basis from 1 January 2019. These requirements are in addition to the requirements that the Bank must meet under the existing prudential regime on an individual basis.
If the Bank and/or Lloyds Bank Group has, or is perceived to have, a shortage of regulatory capital or to be unable to meet its regulatory minimum liquidity requirements, then it may be subject to regulatory interventions and sanctions and may suffer a loss of confidence in the market with the result that access to sources of liquidity and funding may become constrained, more expensive or unavailable. This, in turn, may affect Lloyds Bank Group’s capacity to continue its business operations, pay future dividends to its parent and make other distributions or pursue acquisitions or other strategic opportunities, impacting future growth potential.
See also the risk factor above entitled “Lloyds"Economic and Financial Risks - Lloyds Bank Group’s businesses are subject to inherent risks concerning liquidity and funding, particularly if the availability of traditional sources of funding such as retail deposits or the access to wholesale funding markets becomes more limited”.
A shortage of capital could arise from (i) a depletion of Lloyds Bank Group and/or the Bank’s capital resources through increased costs or liabilities and reduced asset values which could arise as a result of the crystallisation of credit-related risks, regulatory and legal risks, business and economic risks, operational risks, financial soundness-related risks and other risks; and/or (ii) an increase in the amount of capital that is needed to be held; and/or (iii) changes in the manner in which Lloyds Bank Group and/or the Bank is required to calculate its capital and/or the risk-weightings applied to its assets. This might be driven by a change to the actual level of risk faced by Lloyds Bank Group and/or the Bank requiring higher capital needed to be held; and/or (iii) changes in the minimum capital required by legislation or set by the regulatory authorities.authorities increasing the amount of minimum capital requirements and/or the risk-weightings applicable to its assets.
Lloyds Bank Group and/or the Bank may address a shortage of capital by acting to reduce leverage exposures and/or risk-weighted assets, for example by way of business disposals. Such actions may impact the profitability of Lloyds Bank Group.
Whilst Lloyds Bank Group monitors current and expected future capital, internal MREL, leverage and liquidity requirements, including having regard to both leverage and risk weighted assets-based requirements, and seeks to manage and plan theits prudential position accordingly and on the basis of current assumptions regarding future regulatory capital and liquidity requirements, there can be no assurance that the assumptions will be accurate in all respects or that it will not be required to take additional measures to strengthen its capital, MREL, leverage or liquidity position. Market expectations as to capital and liquidity levels may also increase, driven by, for example, the capital and liquidity levels (or targets) of peer banking groups. In addition, from a capital perspective, any new capital or MREL issuances for Lloyds Bank Group and/or the Bank will be dependent on Lloyds Banking Group having sufficient resources available or the ability to raise capital or MREL and then downstream.
Lloyds Bank Group’s borrowing costs and access to capitaldebt markets, as well as its ability to lend or carry out certain aspects of its business, could also be affected by future prudential regulatory developments more generally, including: (i) evolving UK and global prudential and regulatory changes, for example the expected consultation on implementing Basel 3.1 in the UK and (ii) regulatory changes in other jurisdictions to which Lloyds Bank Group has exposure.
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Any of the risks mentioned above could have a material adverse effect on Lloyds Bank Group’s capital resources and/or liquidity, results of operations, its ability to continue its business operations and its financial condition.
7.6.The financial impact of legal or other proceedings and regulatory risks may be material and is difficult to quantify. Amounts eventually paid may materially exceed the amount of provisions set aside to cover such risks, or existing provisions may need to be materially increased in response to changing circumstances
Where provisions have already been taken in published financial statements of Lloyds Bank Group or results announcements for ongoing legal or regulatory matters, these have been recognised, in accordance with IAS 37 (“Provisions, Contingent Liabilities and Contingent Assets”) (“IAS 37”), as the best estimate of the expenditure required to settle the obligation as at the reporting date. Such estimates are inherently uncertain and it is possible that the eventual outcomes may differ materially from current estimates, resulting in future increases or decreases to the required provisions, or actual losses that exceed or fall short of the provisions taken.
Lloyds Bank Group has made provisions for PPI costs over a number of years totalling £21,906 million. Good progress continues to be made towards ensuring operational completeness, ahead of an orderly programme close. At 31 December 2021, a provision of £20 million remained outstanding (excluding amounts related to MBNA), with total cash payments of £178 million during the year.
In addition to the above provision, Lloyds Bank Group continues to challenge PPI litigation cases, with mainly legal fees and operational costs associated with litigation activity recognised within regulatory and legal provisions, including a charge in the fourth quarter. PPI litigation remains inherently uncertain, with a number of key Court judgements due to be delivered in 2022.
Provisions have not been taken where no obligation (as defined in IAS 37) has been established, whether associated with a known or potential future litigation or regulatory matter. Accordingly, an adverse decision in any such matters could result in significant losses to Lloyds Bank Group which have not been provided for. Lloyds Bank Group is exposed to a number of complaints, including certain complaints referred to the Financial Ombudsman Service, that could develop into matters that may require redress and result in significant losses for Lloyds Bank Group. Such losses wouldcould have an adverse impact on Lloyds Bank Group’s financial condition and operations.
Lloyds Bank Group has incurred costs for PPI over a number of years totalling £21,960 million. Lloyds Bank Group continues to challenge PPI litigation cases, with mainly legal fees and operational costs associated with litigation activity recognised within regulatory and legal provisions, including a charge in the fourth quarter. PPI litigation remains inherently uncertain, with a number of key Court judgments due to be delivered in 2023.
In November 2014, the UK Supreme Court ruled in Plevin v Paragon Personal Finance Limited [2014] UKSC 61 (“Plevin”) that failure to disclose to a customer a “high” commission payment on a single premium PPI policy sold with a consumer credit agreement created an unfair relationship between the lender and the borrower under s140 of the Consumer Credit Act 1974. It did not define a tipping point above which commission was deemed “high”. The disclosure of commission was not a requirement of the FSA’sFinancial Services Authority (now FCA’s) Insurance: Conduct of Business sourcebook rules for the sale of general insurance (including PPI). Permission to appeal the redress outcome in the Plevin case was refused by the Court of Appeal in July 2015 and by the President of the Family Division in November 2015.
In November 2015 and August 2016, the FCA consulted on the introduction of a two year industry deadline by which consumers would need to make their PPI complaints or lose their right to have them assessed, and proposed rules and guidance about how firms should handle PPI complaints fairly in light of the Plevin judgment discussed above. On 2 March 2017, the FCA confirmed an industry deadline of 29 August 2019. The FCA’s rules to address Plevin commenced on 29 August 2017. The industry deadline also applies to the handling of these complaints. The FCA’s rules, issued on 2 March 2017, could have a material adverse effect on Lloyds Bank Group’s reputation, business, financial condition, results of operations and prospects. The courts are not bound by the FCA's complaints deadline or redress methodology. Customers therefore can and may wish to continue to bring
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litigation claims beyond the FCA's deadline for complaints.complaints, which could have a material adverse effect on Lloyds Bank Group’s reputation, business, financial condition, results of operations and prospects.
Further, no assurance can be given that Lloyds Bank Group will not incur liability in connection with any past, current or future non-compliance with legislation or regulation, and any such non-compliance could be significant and materially adversely affect its reputation, business, financial condition, results of operations and prospects.
8.7.Lloyds Bank Group must comply with anti-money laundering, counter terrorist financing, anti-bribery and sanctions regulations, and a failure to prevent or detect any illegal or improper activities fully or on a timely basis could negatively impact customers and expose Lloyds Bank Group to liability
Lloyds Bank Group is required to comply with applicable anti-money laundering, anti-terrorism, sanctions, anti-bribery and other laws and regulations in the jurisdictions in which it operates. These extensive laws and regulations require Lloyds Bank Group, amongst other things, to adopt and enforce “know-your-customer” policies and procedures and to report suspicions of money laundering and terrorist financing, and in some countries specific transactions to the applicable regulatory authorities. These laws and regulations have become increasingly complex and detailed, require improved systems and sophisticated monitoring and compliance personnel, and have become the subject of enhanced government and regulatory supervision.
Lloyds Bank Group has adopted policies and procedures aimed at detecting and preventing the use of its banking network and services for money laundering, financing terrorism, bribery, tax evasion, human trafficking, modern day slavery, wildlife trafficking and related activities. These controls, however, may not eliminate instances where third parties seek to use Lloyds Bank Group’s products and services to engage in illegal or improper activities. In addition, while Lloyds Bank Group reviews its relevant counterparties’ internal policies and procedures with respect to such matters, Lloyds Bank Group, to a large degree, relies upon its relevant counterparties to maintain and properly apply their own appropriate anti-money laundering procedures. Such measures, procedures and compliance may not be effective in preventing third parties from using Lloyds Bank Group (and its relevant counterparties) as a conduit for money laundering and terrorist financing (including illegal cash operations) without Lloyds Bank Group’s (and its relevant counterparties’) knowledge. If Lloyds Bank Group is associated with, or even accused of being associated with, or becomes a party to, money laundering or terrorist financing, its reputation could suffer and it could become subject to fines, sanctions and/or legal enforcement (including being added to any “black lists” that would prohibit certain parties from engaging in transactions with Lloyds Bank Group), any one of which could have a material adverse effect on its results of operations, financial condition and prospects.
Furthermore, failure to comply with trade and economic sanctions, both primary and secondary (which are frequently subject to change by relevant governments and agencies in the jurisdictions in which Lloyds Bank Group operates) and failure to comply fully with other applicable compliance laws and regulations, may result in the imposition of fines and other penalties on Lloyds Bank Group, including the revocation of licences. In addition, Lloyds Bank Group’s business and reputation could suffer if customers use its banking network for money laundering, financing terrorism, or other illegal or improper purposes.
9.8.Failure to manage the risks associated with changes in taxation rates or applicable tax laws, or misinterpretation of such tax laws, could materially adversely affect Lloyds Bank Group’s results of operations, financial condition or prospects
Tax risk is the risk associated with changes in taxation rates, applicable tax laws, misinterpretation of such tax laws, disputes with relevant tax authorities in relation to historic transactions, or conducting a challenge to a relevant tax authority. Failure to manage this risk adequately could cause Lloyds Bank Group to suffer losses due to additional tax charges and other financial costs including penalties. Such failure could lead to adverse publicity, reputational damage and potentially costs materially exceeding current provisions, in each case to an extent which could have an adverse effect on Lloyds Bank Group’s results of operations, financial condition or prospects.
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BUSINESS AND OPERATIONAL RISKS
1.Operational risks, including the risk that the Lloyds Bank Group fails to design resilience into business operations, underlying infrastructure and controls, including weaknesses or failures in the Lloyds Bank Group’s processes, systems and security, and risks due to reliance on third party services and products could materially adversely affect Lloyds Bank Group's operations
Operational risks, through inadequate or failed internal processes, people and systems or from external events are present in Lloyds Bank Group's businesses. Lloyds Bank Group’s businesses are dependent on processing and reporting accurately and efficiently a high volume of complex transactions across numerous and diverse products and services, in different currencies and subject to a number of different legal and regulatory regimes. Any weakness or errors in these processes, systems or security could have an adverse effect on Lloyds Bank Group’s results, reporting of such results, and on the ability to deliver appropriate customer outcomes during the affected period which may lead to an increase in complaints and damage to the reputation of Lloyds Bank Group.
Specifically, failure to develop, deliver or maintain effective IT solutions in line with Lloyds Bank Group’s operating environment could have a material adverse impact on customer service and business operations. Any prolonged loss of service availability could damage Lloyds Bank Group’s ability to service its customers, could result in compensation costs and could cause long-term damage to its business and brand. See “Business and Operational Risks - Lloyds Bank Group’s business is subject to risks related to cybercrime”cybercrime and technological failure”.
Third parties such as suppliers and vendors upon which Lloyds Bank Group relies for important products and services, including IT solutions, could also be sources of operational risk, specifically with regard to security breaches affecting such parties. Lloyds Bank Group may be required to take steps to protect the integrity of its operational systems, thereby increasing its operational costs. Additionally, any problems caused by these third parties, including as a result of their not providing Lloyds Bank Group their services for any reason, their performing their services poorly, or employee misconduct, could adversely affect Lloyds Bank Group’s ability to deliver products and services to customers and otherwise to conduct business. Replacing these third party vendors or moving critical services from one provider to another could also entail significant delays and expense. Lloyds Bank Group’s reliance on a specific third party IT service provider has increased as a result of the acquisition of Embark.
Lloyds Bank Group is also exposed to risk of fraud and other criminal activities (both internal and external) due to the operational risks inherent in banking operations. These risks are also present when Lloyds Bank Group relies on outside suppliers or vendors to provide services to Lloyds Bank Group and its customers. Fraudsters may target any of Lloyds Bank Group’s products, services and delivery channels, including lending, internet banking, payments, bank accounts and cards. This may result in financial loss to Lloyds Bank Group and/or Lloyds Bank Group’s customers, poor customer experience, reputational damage, potential litigation and regulatory proceedings. Industry reported gross fraud losses have continued to increase as both financial institutions and their customers are targeted.
Fraud losses and their impacts on customers and the wider society are now an increasing priority for consumer groups, regulators and the UK Government. Any weakness or errors in Lloyds Bank Group’s processes, systems or security could have an adverse effect on Lloyds Bank Group’s results and on the ability to deliver appropriate customer responses, which may lead to an increase in complaints and damage to Lloyds Bank Group’s reputation. See “Regulatory and Legal Risks - Lloyds Bank Group must comply with anti-money laundering, counter terrorist financing,
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anti-bribery and sanctions regulations, and a failure to prevent or detect any illegal or improper activities fully or on a timely basis could negatively impact customers and expose Lloyds Bank Group to liability”.
2.Lloyds Bank Group is exposed to conduct risk
Lloyds Bank Group is exposed to various forms of conduct risk in its operations. Conduct risk is the risk of customer detriment due to poor design, distribution and execution of products or services, or other activities which could undermine the integrity of the market or distort competition, leading to unfair customer outcomes,harm, regulatory censure, or reputational damage or financial loss. Such risks are inherent in banking services. Forms of conduct risk include business and strategic planning, processes and systems that doesdo not sufficiently consider customer needs which could lead to customers not receiving the best outcome to meet their needs, products and services that do not offer fair value (which could lead to financial detriment for customers)customer harm) products being offered to customers that are not sustainable (which could lead to customers unfairly falling into arrears) ineffective management and monitoring of products and their distribution (which could result in customers receiving unfair outcomes)customer harm), customer communications that are unclear, unfair, misleading or untimely (which could impact customer decision-making and result in customers receiving unfair outcomes)customer harm), a culture that is not sufficiently customer-centric (potentially driving improper decision-making and unfair outcomes for customers)customer harm), outsourcing of customer service and product delivery via third-parties that do not have the same level of control, oversight and customer-centric culture as Lloyds Bank Group (which could result in potentially unfair or inconsistent customer outcomes), the possibility of alleged mis-selling of financial products (which could require amendments to sales processes, withdrawal of products or the provision of restitution to affected customers, all of which may require additional provisions in Lloyds Bank Group’s financial accounts), ineffective management of customer complaints or claims (which could result in customers receiving unfair outcomes)customer harm), ineffective processes or procedures to support customers, including those in potentially vulnerable circumstances (which could result in customers receiving unfair outcomes or treatments which do not support their needs)customer harm), and poor governance of colleagues’ incentives and rewards and approval of schemes which drive unfairresult in customer outcomes.harm. Ineffective management and oversight of legacy conduct issues can also result in customers who are undergoing remediation being unfairly treated and therefore further rectification being required, including at the direction of regulators. Lloyds Bank Group is also exposed to the risk of engaging in, or failing to manage, conduct which could constitute market abuse, undermine the integrity of a market in which it is active, distort competition or create conflicts of interest. Each of these risks can lead to regulatory censure, reputational damage, regulatory intervention/enforcement, the imposition of lengthy remedial redress programmes and financial penalties or other loss for Lloyds Bank Group, all of which could have a material adverse effect on its results of operations, financial condition or prospects.
3.Lloyds Bank Group’s business is subject to risks related to cybercrime and technological failure
Cyber-threats are constantly evolving and increasing in terms of complexity, frequency, impact and severity. The financial sector remains a primary target for cybercriminals. Attempts are made on a regular basis to compromise Lloyds Bank Group's IT systems and services, and to steal customer and bank data. Additionally, third parties may also fraudulently attempt to induce employees, customers, third-party providers or other users who have access to Lloyds Bank Group’s systems to disclose sensitive information in order to gain access to Lloyds Bank Group’s data or that of customers or employees. Moreover, Lloyds Bank Group holds personal data on its systems aligned to product and services delivered to customers. Protection is delivered in accordance with data protection legislation, including Regulation (EU) 2016/679 (the "GDPR"),does not have direct control over the GDPR as it forms partcybersecurity of the domestic lawsystems of its clients, customers, counterparties and third party service providers and suppliers, limiting Lloyds Bank Group’s ability to effectively defend against certain threats. Cybersecurity and information security events can derive from groups or factors such as: internal or external threat actors, human error, fraud or malice on the UK by virtue of the EUWA, Data Protection Act 2018 and the Data Protection, Privacy and Electronic Communication (Amendments etc.) (EU Exit) Regulations 2019. In certain international locations, there are additional regulatory requirements that must be followed for business conducted in that jurisdiction. In the U.S., for example, the New York branchpart of Lloyds Bank Corporate Markets plc is required to formally attest that it complies with specific cyber security requirements put forth byGroup’s employees or third parties, including third party providers, or may result from accidental technological failure. Additionally, remote working arrangements, which emerged during the New York State DepartmentCOVID-19 pandemic and are continuing for many of Financial Services in Part 500 of Title 23 of the Official Compilation of Codes, Rules and Regulations of the State of New York.
Lloyds Bank Group’s and third party providers’ employees, place heavy reliance on the IT infrastructure,systems that enable remote working and may increase exposure to fraud, conduct, operational and other risks and may place additional pressure on Lloyds Banking Group’s ability to maintain effective internal controls and governance frameworks. Remote working arrangements are also subject to regulatory scrutiny to ensure adequate recording, surveillance and supervision of regulated activities, and compliance with regulatory requirements and expectations, including requirements to: meet threshold conditions for regulated activities; ensure the ability to oversee functions (including any outsourced functions); ensure no detriment is caused to customers; and ensure no increased risk of financial crime. Common types of cyberattacks include, but are not limited to, deployment of malware to obtain covert access to systems and data; ransomware attacks that of third parties on whom it relies, may be vulnerable to cyber-attacks, malware,render systems and data unavailable through encryption; denial of services, unauthorised accessservice and other events that have a security impact. Such an eventdistributed denial of service (DDoS) attacks; infiltration via business email compromise; social engineering, including phishing, vishing and smishing; automated attacks using botnets; and credential validation or stuffing attacks using login and password pairs from unrelated breaches.
A successful cyber-attack or technological failure may impact the confidentiality or integrity of Lloyds Bank Group’sGroup's or its clients’clients', employees’employees' or counterparties’counterparties' information or the availability of services to customers. As a result of such an event or a failure in Lloyds BankBanking Group’s cyber securitycybersecurity policies, Lloyds Bank Group could experience a major disruption in operations, material financial loss, loss of competitive position, regulatory actions, inability to deliver customer services, breach of client contracts, loss of data or other sensitive information (including as a result of an outage), reputational harm or legal liability, which, in turn, could have a material adverse effect on its results of operations, financial condition or prospects. Lloyds Bank Group may be required to spend additional resources to
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modify its protective measures or to investigate and remediate vulnerabilities or other exposures, and it may be subject to litigation, andsanctions and/or financial losses that are either not insured against fully or not fully covered through any insurance that it maintains. Lloyds Bank Group may be required to spend additional resources to notify or compensate customers, modify its protective measures, investigate and remediate vulnerabilities or other exposures, reinforce the due diligence of and revisit its working relationship with third party providers and develop and evolve its cybersecurity controls in order to minimise the potential effect of such attacks. Regulators in the UK, US, Europe and Asia continue to recognise cybersecurity as an important systemic risk to the financial sector and have highlighted the need for financial institutions to improve their monitoring and control of, and resilience (particularly of critical services) to cyberattacks, and to provide timely notification of them, as appropriate. In accordance with the Data Protection Act 2018 and the European Union Withdrawal Act 2018, the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2019, as amended by the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2020 (“ UK Data Protection Framework”) and European Banking Authority (“ EBA”) Guidelines on ICT and Security Risk Management the Group is committedrequired to continued participation in industry-wide activity relatingensure it implements timely, appropriate and effective organisational and technological safeguards against unauthorised or unlawful access to cyber risk. This includes working with relevant regulatory and government departments to evaluate the approachdata of Lloyds Bank Group, its customers and its employees. In order to meet this requirement, Lloyds Bank Group relies on the effectiveness of its internal policies, controls and procedures to protect the confidentiality, integrity and availability of information held on its IT systems, networks and devices as well as with third parties with whom Lloyds Bank Group interacts. A failure to monitor and manage data in accordance with the UK Data Protection Framework and EBA guidelines may result in financial losses, regulatory fines and investigations and associated reputational damage. Lloyds Bank Group expects greater regulatory engagement, supervision and enforcement to continue at a high level in relation to its overall resilience to withstand IT-related disruption, either through a cyberattack or some other disruptive event. Such increased regulatory engagement, supervision and enforcement is takinguncertain in relation to mitigate this riskthe scope, cost, consequence and sharing relevant information across the financial services sector.pace of change, which could negatively impact Lloyds Bank Group. Due to Lloyds Bank Group’s reliance on technology and the increasing sophistication, frequency and impact of cyberattacks, such attacks may have a material adverse impact on Lloyds Bank Group, its business, results of operations and outlook.
4.Lloyds Bank Group is subject to the emergingfinancial and non-financial risks associatedrelated with Environmental, Social and Governance (ESG) matters, for example, climate change and human rights issues
The risks associated with climate changeESG-related matters are coming under an increasing focus, both in the UK and internationally, from governments, regulators and large sections of society. TheseThis includes numerous topics, across environmental (including climate change, as well as biodiversity and loss of natural capital); social (including human rights issues, financial inclusion, and workforce diversity and inclusion and employee
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wellbeing); and governance (including board diversity, culture and ethics, executive compensation, management structure, employee conduct, data privacy and whistleblowing) matters.
ESG ratings from agencies and data providers which rate how Lloyds Banking Group manages environmental, social and governance risks are increasingly influencing investment decisions or being used as a basis to compare the sustainability of financial services providers. Any reduction in Lloyds Banking Group’s ESG ratings could have a negative impact on Lloyds Bank Group’s reputation, influence investors’ risk appetite and impact on customers’ willingness to deal with Lloyds Bank Group.
Legislative and regulatory expectations of how banks should prudently manage and transparently disclose ESG-related risks continue to evolve. In the UK, these expectations are particularly focused on climate-related risks, building on the PRA’s supervisory expectations for embedding climate-related financial risks outlined in Supervisory Statement 3/19 and the 2021 Climate Biennial Exploratory Scenario (CBES). The prudential regulation of climate-related risks is an important driver in how Lloyds Bank Group develops its risk appetite for financing activities or engaging with counterparties that do not align with a transition to a net zero economy or do not have a credible transition plan. Any failure of Lloyds Bank Group to fully and timely embed climate-related risks into its risk management practices and framework to appropriately identify, measure, manage and mitigate the various climate-related physical and transition risks and apply the appropriate product governance in line with applicable legal and regulatory requirements and expectations, may have a material and adverse effect on Lloyds Bank Group’s regulatory compliance, prudential capital requirements, liquidity position, reputation, business, results of operations and outlook.
The risks associated with climate change include: physical risks, arising from climate and weather-related events of increasing severity and/or frequency; and transition risks resulting from the process of adjustment towards a lower carbon economy (including stranded, redundant or prohibited assets); and liability, including potential legal risks arising from Lloyds Bank Group or clients experiencing litigation or reputational damage as a result of failure to comply with regulatory requirements as well as litigation and conduct liability related to sustainability issues.
Physical risks from climate change arise from a number of factors, and relaterelating to specific weather events and longer term shifts in the climate. The nature and timing of extreme weather events are uncertain but they are increasing in frequency and their impact on the economy is predicted to be more acute in the future. The potential impact on the economy includes, but is not limited to, lower GDP growth, higher unemployment and significant changes in asset prices and profitability of industries. The physical risks could also lead to the disruption of business activity at clients'customers’ locations. Damage to Lloyds Bank Group customers’ properties and operations could disrupt business, impair asset values and negatively impact the creditworthiness of customers leading to increased default rates, delinquencies, write-offs and impairment charges in Lloyds Bank Group’s portfolios. In addition, Lloyds Bank Group’s premises and resilience may also suffer physical damage due to weather events leading to increased costs forand negatively affecting Lloyds Bank Group.Group’s business continuity and reputation.
The move towards a low-carbon economy will also create transition risks, due to potential significant and rapid developments in the expectations of policymakers, regulators and society resulting in policy, regulatory and technological changes which could impact Lloyds Bank Group. These risks may cause the impairment of asset values, impact the creditworthiness of clients of Lloyds Bank Group,Group’s customers, and impact defaults among retail customers (including through the ability of customers to repay their mortgages, as well as the impact on the value of the underlying property), which could result in currently profitable business deteriorating over the term of agreed facilities. They may also adversely affect a policyholder’s returns.
In 2020, October 2021, the UK Government published its Net Zero Strategy which sets out how the UK will deliver on its commitment to reach net zero emissions by 2050. Since then, the Russian invasion of Ukraine and other global factors have fundamentally changed the economic landscape in the UK, placing huge pressure on households and businesses through high energy prices and broader inflationary pressures, and leading the UK government to commission a review into its approach to net zero. The timing, content and implementation of the specific policies and proposals remain uncertain. Widespread transition to a net zero economy across all sectors of the economy and markets in which Lloyds Bank Group operates will be required to meet the goals of the 2015 Paris Agreement, the UK’s Net Zero Strategy and the Glasgow Climate Pact of 2021. The impact of the extensive commercial, technological, policy and regulatory changes required to achieve transition remains uncertain, but it is expected to be significant and may be disruptive across the global economy and markets, especially if these changes do not occur in an orderly or timely manner or are not effective in reducing emissions sufficiently. Some sectors such as property, energy (including oil and gas), mining, infrastructure, transport (including automotive and aviation) and agriculture are expected to be particularly impacted.
Lloyds Banking Group announcedhas set several ambitions to support the decarbonisation of its business in line with limiting global warming to 1.5°C.
For banking financed emissions there is an ambitious goalambition to work with customers, government and the market to help reduce the emissions Lloyds Banking Groupit finances by more than 50 per cent by 2030 on the path to net zero greenhouse gas emissions by 2050 or sooner, supporting both the UK Government's ambition and the 2015 Paris Agreement. Achieving this goal will require, among other things: customers and clients to transition to a low carbon economy; governments to introduce new policies, incentives and to invest in infrastructure; new market developments; and technological advancements. If these changes, most of which are out of Lloyds Banking Group’s control, do not occur, Lloyds Banking Group (a large part of which is formed by Lloyds Bank Group) may have difficulty achieving its targets. Furthermore, in order to reach its targets, Lloyds Banking Group will need to further develop sustainable finance products and may be required to alter its business model. In April 2021, Lloyds Banking Group joined, as a founding member, the Net Zero Banking Alliance, committing to aligning its lending portfolios with net-zero emissions by 2050.
Additionally2050, and in 2021,October 2022, Lloyds Banking Group announcedpublished seven sector-specific emission reduction targets for its banking activity covering some of the UK's hardest to abate and most material sectors.
Lloyds Banking Group also has three new operational pledges which accelerate Lloyds Banking Group's plan to tackle climate change and apply across Lloyds Banking Group operations:Group's operations and a supply chain ambition. The operational pledges include: Lloyds Banking Group aims to achieve net zero carbon operations by 2030; Lloyds Banking Group aims to reduce its total energy consumption by 50 per cent by 2030; and Lloyds Banking Group aims to maintain travel carbon emissions below 50 per cent of pre-COVID levels. The supply chain ambition is for Lloyds Banking Group to reduce the emissions from its suppliers by 50 per cent by 2030, on the path to net zero by 2050, or sooner.
Making the changes necessary to achieve these ambitions may materially affect Lloyds Bank Group’s business and operations, including potential reductions to its exposure to customers that do not align with a transition to a net zero economy or do not have a credible transition plan. Increases in lending and financing activities may wholly or partially offset some or all of these reductions in financed emissions, which may increase the extent of changes and reductions necessary. It is anticipated that activity to support Lloyds Banking Group’s ambitions, together with the active management of climate-related risks and other regulatory, policy and market changes, are likely to necessitate material and accelerated changes to Lloyds Bank Group’s business, operating model and existing exposures (potentially on accelerated timescales and outside of risk appetite) which may have a material adverse effect on Lloyds Bank Group’s ability to achieve its financial targets and generate sustainable returns.
Lloyds Bank Group also recognises the need for a 'just transition', in line with increasing external expectations. The ‘just transition’ seeks to ensure that the most disadvantaged members of society are not disproportionally affected by the transition to a net zero economy, for example, workers in industries that will be displaced by the transition will need to be considered and managed. Although Lloyds Banking Group is actively seeking to further understand how it integrates ‘just transition’ considerations alongside its environmental sustainability strategy, including leveraging insight from external memberships such as the Financing Just Transition Alliance, greater external attention on this subject could create risks, including potential reputational damage, for financial institutions, including Lloyds Bank Group.
In addition, Lloyds Banking Group’s ability to achieve these ambitions, targets and commitments will depend to a large extent on many factors and uncertainties beyond Lloyds Banking Group’s direct control. These include the macroeconomic environment, the extent and pace of climate change, including the timing and manifestation of physical and transition risks, the effectiveness of actions of governments, legislators,
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regulators, businesses, investors, customers and other stakeholders to adapt and/or mitigate the impact of climate-related risks, changes in customer behaviour and demand, the challenges related with the implementation and integration of adoption policy tools, changes in the available technology for mitigation and adaptation, the availability of accurate, verifiable, reliable, consistent and comparable data. These internal and external factors and uncertainties will make it challenging for Lloyds Banking Group to meet its climate ambitions, targets and commitments and there is a significant risk that all or some of them will not be achieved. Any delay or failure in setting, making progress against or meeting Lloyds Banking Group’s climate-related ambitions, targets and commitments may have a material adverse effect on Lloyds Bank Group, its reputation, business, results of operations, outlook, market and competitive position and may increase the climate-related risks Lloyds Bank Group faces.
If Lloyds Bank Group does not adequately embed the risks associated with climate change identified above into its risk framework to appropriately measure, manage and disclose the various financial and operational risks it faces as a result of climate change, or fails to adapt its strategy and business model to the changing regulatory requirements and market expectations on a timely basis, this could have an adverse impact on Lloyds Bank Group’s results of operations, financial condition, capital requirements and prospects. Furthermore, inadequate climate risk disclosure could result in the loss of Lloyds BankingBank Group's investor base as it will not be perceived to be a green investment. Equally, Lloyds Bank Group must ensure that its disclosures, communications and marketing provide an accurate reflection of the appropriate climate, or sustainability-related credentials. Implications of inadequately managing or disclosing climate-related risk or evidencing progress in line with expectations, could also result in potential reputational damage, customer attrition or loss of investor confidence. In particular, failure to deliver or sufficiently implement the Lloyds Banking Group’s net zero strategy and external commitments, relating to the emissions Lloyds Banking Group finances and Lloyds Banking Group's operations, could result in reputational risks such as increased stakeholder concern or negative feedback, and increased scrutiny around Lloyds Bank Group's activities relating to high emissions sectors and products.
In addition, there is increasing evidence that a number of nature-related risks beyond climate change, including risks that can be represented more broadly by economic dependency on nature, can and will have significant economic impact. These risks arise when the provision of natural services such as water availability, air quality, and soil quality are compromised by overpopulation, urban development, natural habitat and ecosystem loss, and other environmental stresses beyond climate change. This is an evolving and complex area which requires collaborative approaches with partners, stakeholders and peers to help measure and mitigate negative impacts of financing activities on the environment and all living things within it, as well as supporting the growing sector of nature-based solutions, habitat restoration and biodiversity markets. These risks can manifest in a variety of ways, across all principal risk types, for both Lloyds Bank Group and its customers.
There is also increased investor, regulatory, civil society and customer scrutiny regarding how businesses address social issues, including tackling inequality, improving financial inclusion and access to finance, working conditions, workplace health, safety and employee wellbeing, workforce diversity and inclusion, data protection and management, human rights and supply chain management which may impact Lloyds Bank Group’s employees, customers, and their business activities and the communities in which they operate. The key human rights risks that currently impact Lloyds Bank Group include discrimination, in particular with respect to our employees and our customers, modern slavery, human rights and labour conditions in our supply chains, our investee companies and those of our customers. Failure to manage these risks may result in negative impacts on our people (both in terms of hiring and retention), our business and our reputation. Such failure could also lead to breaches of rapidly evolving legal and regulatory requirements and expectations in certain markets and this could have reputational, legal and financial consequences for Lloyds Bank Group.
5.Lloyds Bank Group’s businesses are conducted in competitive environments, with increased competition scrutiny, and Lloyds Bank Group’s financial performance depends upon management’s ability to respond effectively to competitive pressures and scrutiny
The markets for UK financial services, and the other markets within which Lloyds Bank Group operates, remain competitive, and management expects the competition to continue to intensify. This expectation is due to a range of factors including: competitor behaviour, new entrants to the market (including a number of new retail banks as well as non-traditional financial services providers), changes in customer needs, technological developments such as the growth of digital banking, new business models such as buy now pay later and the impact of regulatory actions. Lloyds Bank Group’s financial performance and its ability to maintain existing or capture additional market share depends significantly upon the competitive environment and management’s response thereto.
In its recent final report as part of the Strategic Review of Retail Banking, the FCA recognised that the greater competition in retail banking is driving greater choice and lower prices for consumers and small businesses, despite the financial impact of the pandemic. This has particularly been seen in the mortgage and consumer credit markets where competition has intensified leading to lower yields.
Additionally, the internet and mobile technologies are changing customer behaviour and the competitive environment. There has been a steep rise in customer use of mobile banking over the last several years. Lloyds Bank Group faces competition from established providers of financial service as well as from banking business developed by non-financial companies, including technology companies with strong brand recognition.
The competitive environment can be, and is, influenced by intervention by the UK Government competition authorities and/or European regulatory bodies and/or governments of other countries in which Lloyds Bank Group operates, including in response to any perceived lack of competition within these markets. This may significantly impact the competitive position of Lloyds Bank Group relative to its international competitors, which may be subject to different forms of government intervention.
The Competition and Markets Authority (the “CMA”) launched a full market investigation into competition in the SME banking and personal current account (“PCA”) markets between 2014 and 2016 followed by the Retail Banking Market Investigation Order 2017 in February 2017. This led to a number of changes which have impacted the competitive environment, including the introduction of open banking,"open banking", the publication of service quality information and improvements to current accounts switching. The FCA has also undertaken market reviews in each of the major retail product markets and introduced remedies to help customers compare and switch products. For example, the FCA’s over draftoverdraft pricing remedies which came into force in April 2020, required all firms to price their overdraft products using a simple comparable interest rate. In
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addition to this, the implementation of ring-fencing regulations in 2019 has had direct and indirect impacts on UK mortgage providers and the mortgage market. For some firms (who have historically utilised their retail deposits to fund activities outside of traditional retail banking), ring-fencing has impacted their ability to fund such non-retail banking resulting in additional access deposits which may have been directed to the mortgage market-market, increasing competition and driving down prices.
HM Treasury is reviewing the regulatory Frameworkframework post the UK exit from the European Union, as part of the Future Regulatory Framework Review. As part of this work, HMT areHM Treasury is proposing that the FCA and the PRA have a secondary objective focused on international competitiveness of financial services firms and the industry.
As a result of any restructuring or evolution in the market, there may emerge one or more new viable competitors in the UK banking market or a material strengthening of one or more of Lloyds Bank Group’s existing competitors in that market. Any of these factors or a combination thereof could have an impact on the profitability of Lloyds Bank Group.
6.Lloyds Bank Group could fail to attract, or retain senior management or other key employeesand develop high calibre talent
Lloyds Bank Group’s success depends on its ability to attract, retain and develop high calibre talent. If Lloyds Bank Group was to unexpectedly lose a key member of the management its business and results of operations could be materially adversely affected.
Attracting additional and retaining existing skilled personnel is fundamental to the continued growth of Lloyds Bank Group’s business.Group. Personnel costs, including salaries, continue to increase as the
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general level of prices and the standard of living increases in the countries in which Lloyds Bank Group does business and as industry-wide demand for suitably qualified personnel increases. No assurance can be given that Lloyds Bank Group will successfully attract new personnel or retain existing personnel required to continue to expandgrow its business and to successfully execute and implement its business strategy. In addition, while the UK Government has provided clear guidance on residency permission for EU workers in the UK, post the UK's exit from the EU, the numbers of EU workers coming to the UK has decreased due to the COVID-19 pandemic and UK's exit from the EU, which may make it more challenging for Lloyds Bank Group to recruit and retain colleagues with the relevant skills and experience.
7.Lloyds Bank Group may fail to execute its ongoing strategic change initiatives, and the expected benefits of such initiatives may not be achieved on time or as planned
In order to maintain and enhance Lloyds Bank Group’s strategic position, it continues to invest in new initiatives and programmes. Lloyds Bank Group acknowledges the challenges faced with delivering these initiatives and programmes alongside the extensive agenda of regulatory and legal changes whilst safely operating existing systems and controls.
The successful completion of these programmes and Lloyds Bank Group’s other strategic initiatives requires complex judgements, including forecasts of economic conditions in various parts of the world, and can be subject to significant risks. For example, Lloyds Bank Group’s ability to execute its strategic initiatives successfully may be adversely impacted by a significant global macroeconomic downturn, legacy issues, limitations in its management or operational capacity and capability or significant and unexpected regulatory change in countries in which it operates.
Failure to execute Lloyds Bank Group’s strategic initiatives successfully could have an adverse effect on Lloyds Bank Group’s ability to achieve the stated targets and other expected benefits of these initiatives, and there is also a risk that the costs associated with implementing such initiatives may be higher than expected or benefits may be lesserless than expected. Both of these factors could materially adversely impact Lloyds Bank Group’s results of operations, financial condition or prospects.
8.Lloyds Bank Group may be unable to fully capture the expected value from acquisitions, which could materially and adversely affect its results of operations, financial condition or prospects
Lloyds Bank Group may from time to time undertake acquisitions as part of its growth strategy, which could subject it to a number of risks, such as: (i) the rationale and assumptions underlying the business plans supporting the valuation of a target business may prove inaccurate, in particular with respect to synergies and expected commercial demand; (ii) Lloyds Bank Group may fail to successfully integrate any acquired business, including its technologies, products and personnel; (iii) Lloyds Bank Group may fail to retain key employees, customers and suppliers of any acquired business; (iv) Lloyds Bank Group may be required or wish to terminate pre-existing contractual relationships, which could prove costly and/or be executed at unfavourable terms and conditions; (v) Lloyds Bank Group may fail to discover certain contingent or undisclosed liabilities in businesses that it acquires, or its due diligence to discover any such liabilities may be inadequate; and (vi) it may be necessary to obtain regulatory and other approvals in connection with certain acquisitions and there can be no assurance that such approvals will be obtained and even if granted, that there will be no burdensome conditions attached to such approvals, all of which could materially and adversely affect Lloyds Bank Group’s results of operations, financial conditions or prospects.
9.Lloyds Bank Group could be exposed to industrial action and increased labour costs resulting from a lack of agreement with trade unions
Within Lloyds Bank Group, there are currently two recognised unions for the purposes of collective bargaining. Combined, these collective bargaining arrangements apply to around 97 per cent of Lloyds Bank Group’s total workforce.
Where Lloyds Bank Group or its employees or their unions seek to change any of their contractual terms, a consultation and negotiation process is undertaken. Such a process could potentially lead to increased labour costs or, in the event that any such negotiations were to be unsuccessful and result in formal industrial action, Lloyds Bank Group could experience a work stoppage that could materially adversely impact its business, financial condition and results of operations.
10.9.Lloyds Bank Group’s financial statements are based, in part, on assumptions and estimates
The preparation of Lloyds Bank Group’s financial statements requires management to make judgements, estimates and assumptions that affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may be based upon amounts which differ from those estimates. Estimates, judgements and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in any future periods affected.
Lloyds Bank Group and the Bank’s financial statements are prepared using judgements, estimates and assumptions based on information available at the reporting date. If one or more of these judgements, estimates and assumptions is subsequently revised as a result of new factors or circumstances emerging, there could be a material adverse effect on the Bank and/or Lloyds Bank Group’s results of operations, financial condition or prospects and a corresponding impact on its funding requirements and capital ratios.
119107

FORWARD LOOKING STATEMENTS
This document contains certain forward lookingforward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Bank plc together with its subsidiaries (the Lloyds Bank Group) and its current goals and expectations. Statements that are not historical or current facts, including statements about the Lloyds Bank Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. Words such as, without limitation, ‘believes’, ‘achieves’, ‘anticipates’, ‘estimates’, ‘expects’, ‘targets’, ‘should’, ‘intends’, ‘aims’, ‘projects’, ‘plans’, ‘potential’, ‘will’, ‘would’, ‘could’, ‘considered’, ‘likely’, ‘may’, ‘seek’, ‘estimate’, ‘probability’, ‘goal’, ‘objective’, ‘deliver’, ‘endeavour’, ‘prospects’, ‘optimistic’ and similar expressions or variations on these expressions are intended to identify forward looking statements. These statements concern or may affect future matters, including but not limited to: projections or expectations of the Lloyds Bank Group’s future financial position, including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Lloyds Bank Group’s future financial performance; the level and extent of future impairments and write-downs; the Lloyds Bank Group’s ESG targets and/or commitments; statements of plans, objectives or goals of the Lloyds Bank Group or its management and other statements that are not historical fact; expectations about the impact of COVID-19; and statements of assumptions underlying such statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward looking statements include, but are not limited to: general economic and business conditions in the UK and internationally; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; acts of hostility or terrorism and responses to those acts, or other such events; geopolitical unpredictability; the war between Russia and Ukraine; the tensions between China and Taiwan; market related risks, trends and developments; risks concerning borrower andexposure to counterparty credit quality; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; volatility in credit markets; volatilityrisk; instability in the price of our securities; any impactglobal financial markets, including within the Eurozone, and as a result of the transitionexit by the UK from IBORs to alternative reference rates;the European Union (EU) and the effects of the EU-UK Trade and Cooperation Agreement; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Lloyds Bank Group’s or Lloyds Banking Group plc’s credit ratings; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; volatility in credit markets; volatility in the ability to derive cost savings and other benefits including, but without limitation, as a resultprice of any acquisitions, disposals and other strategic transactions; inability to capture accurately the expected value from acquisitions; potential changes in dividend policy; the ability to achieve strategic objectives; insurance risks; management and monitoring of conduct risk; exposure to counterparty risk; credit rating risk;Lloyds Bank Group's securities; tightening of monetary policy in jurisdictions in which the Lloyds Bank Group operates; instabilitynatural pandemic (including but not limited to the COVID-19 pandemic) and other disasters; risks concerning borrower and counterparty credit quality; longevity risks affecting defined benefit pension schemes; risks related to the uncertainty surrounding the integrity and continued existence of reference rates; changes in laws, regulations, practices and accounting standards or taxation; changes to regulatory capital or liquidity requirements and similar contingencies; the policies and actions of governmental or regulatory authorities or courts together with any resulting impact on the future structure of the Lloyds Bank Group; risks associated with the Lloyds Bank Group’s compliance with a wide range of laws and regulations; assessment related to resolution planning requirements; risks related to regulatory actions which may be taken in the global financial markets, including within the Eurozone,event of a bank or Lloyds Bank Group or Lloyds Banking Group failure; exposure to legal, regulatory or competition proceedings, investigations or complaints; failure to comply with anti-money laundering, counter terrorist financing, anti-bribery and as a result of ongoing uncertainty following the exit by the UK from the European Union (EU) and the effects of the EU-UK Trade and Cooperation Agreement; political instability including as a result ofsanctions regulations; failure to prevent or detect any UK general election and any further possible referendum on Scottish independence;illegal or improper activities; operational risks; conduct risk; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural pandemic (including but not limited to the COVID-19 pandemic) and other disasters;technological failure; inadequate or failed internal or external processes or systems; acts of hostility or terrorism and responses to those acts, or other such events; geopolitical unpredictability; risks relating to sustainability andESG matters, such as climate change (and achieving climate change ambitions), including the Lloyds Bank Group’s or the Lloyds Banking Group’s ability along with the government and other stakeholders to measure, manage and mitigate the impacts of climate change effectively; changes in laws, regulations, practiceseffectively, and accounting standards or taxation; changes to regulatory capital or liquidity requirements and similar contingencies; assessment related to resolution planning requirements;human rights issues; the policies and actionsimpact of governmental or regulatory authorities or courts together with any resulting impact on the future structure of the Lloyds Bank Group;competitive conditions; failure to comply with anti-money laundering, counter terrorist financing, anti-briberyattract, retain and sanctions regulations; failuredevelop high calibre talent; the ability to prevent or detectachieve strategic objectives; the ability to derive cost savings and other benefits including, but without limitation, as a result of any illegal or improper activities; projected employee numbersacquisitions, disposals and key person risk; increased labour costs;other strategic transactions; inability to capture accurately the expected value from acquisitions; and assumptions and estimates that form the basis of ourthe Lloyds Bank Group's financial statements; the impact of competitive conditions; and exposure to legal, regulatory or competition proceedings, investigations or complaints.statements. A number of these influences and factors are beyond the Lloyds Bank Group’s control. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Bank plc with the US Securities and Exchange Commission (the SEC), which is available on the SEC’s website at www.sec.gov, for a discussion of certain factors and risks. Lloyds Bank plc may also make or disclose written and/or oral forward-looking statements in other written materials and in oral statements made by the directors, officers or employees of Lloyds Bank plc to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward-looking statements contained in this document are made as of today's date, and the Lloyds Bank Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements contained in this document whether as a result of new information, future events or otherwise. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.

120108

LLOYDS BANK GROUP STRUCTURE
The following are significant subsidiaries of Lloyds Bank plc as at 31 December 2021.2022.
Name of subsidiary undertakingCountry of
registration/
incorporation
Percentage of equity share
capital and voting
rights held
Nature of businessRegistered office
HBOS plcScotland100%Holding companyThe Mound
Edinburgh EH1 1YZ
Bank of Scotland plcScotland100%*Banking and financial servicesThe Mound
Edinburgh EH1 1YZ
*Indirect interest
121109

INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS
Throughout these financial statements, references to the ‘Bank’ are to Lloyds Bank plc; references to the ‘Group’ are to Lloyds Bank plc and its subsidiary and associated undertakings.
F-1

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the shareholders and the Board of Directors of Lloyds Bank plc
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheetsheets of Lloyds Bank plc and its subsidiary undertakingssubsidiaries (the "Group") as at 31 December 2022 and 2021, the related consolidated income statement,statements, consolidated statementstatements of comprehensive income, statementstatements of changes in equity, and cash flow statement,statements, for each of the yeartwo years in the period ended 31 December 2021,2022, and the related notes included in Item 8 and the tables marked as “Audited” withinin the Operating and financial review and prospects section on pages 2320 to 9182 (collectively referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Group as at 31 December 2022 and 2021, and the results of its operations and its cash flows for each of the yeartwo years in the period ended 31 December 2021,2022, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board.
The consolidated financial statements of the Group for the year ended December 31, 2020, before the effects of the adjustments to retrospectively apply the change in accounting discussed in Note 1 and the adjustment to the disclosures for changes in the composition of reportable segments discussed in Note 4 to the financial statements, were audited by other auditors whose report, dated 11 March 2021, expressed an unqualified opinion on those statements. We have also audited the adjustments to the 2020 consolidated financial statements to retrospectively apply the change in accounting for cash and cash equivalents disclosed in the cash flow statement in 2022, as discussed in Note 1, and the change in composition of reportable segments in 2022, as discussed in Note 4 to the financial statements. Our procedures over cash and cash equivalents included (1) obtaining the Group’s supporting accounting analysis of the retrospective adjustments for the reclassification for the change in accounting for cash and cash equivalents prepared by management, as discussed in Note 1, and comparing the retrospectively adjusted amounts per the 2020 financial statements to such analysis, (2) comparing previously reported amounts to the previously issued financial statements for such year, (3) testing the mathematical accuracy of the accounting analysis, and (4) on a test basis comparing the adjustments to retrospectively adjust the financial statements for the reclassification of cash and cash equivalents related to the change in accounting for cash and cash equivalents, as discussed in Note 1 to the Group’s supporting documentation. Our procedures over the changes to composition of reportable segments included (1) comparing the adjustment amounts of segment financial information to the Group's supporting analysis and (2) testing the mathematical accuracy of the reconciliation of segment amounts to the financial statements. In our opinion, such retrospective adjustments are appropriate and have been properly applied. However, we were not engaged to audit, review, or apply any procedures to the 2020 consolidated financial statements of the Group other than with respect to the retrospective adjustments, and accordingly, we do not express an opinion or any other form of assurance on the 2020 consolidated financial statements taken as a whole.
Basis for Opinion
These financial statements are the responsibility of the Group's management. Our responsibility is to express an opinion on the Group's financial statements based on our audit.audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB)("PCAOB") and are required to be independent with respect to the Group in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our auditaudits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. The Group is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audit,audits, we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control over financial reporting. Accordingly, we express no such opinion.
Our auditaudits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements.statement. Our auditaudits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audit providesaudits provide a reasonable basis for our opinion.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgements. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Expected Credit Losses
Impairment of loans and advances
Refer to notes 2, 3, 11, 1516 and 44 in the financial statements
Critical Audit Matter Description
The Group has recognised £4.0bn£4.8bn of expected credit losses (“ECL”) as at 31 December 2021.2022. The determination of ECL consists of a number of assumptions that require a high degree of complex and subjective auditor judgement, specialised skills and knowledge, complex impairment modelling and a high degree of estimation uncertainty. Specifically, the impact of the war in Ukraine, residual economic impact of the COVID-19 pandemic, as well as the economic impact of the rising cost of living on the ECL have been particularly judgemental given the inherent uncertainty in the current economic environment.
The key areas we identified as having the most significant level of management judgement were in respect of:
Multiple Economic Scenarios;Scenarios (“MES”);
Collectively AssessedRetail ECL; and
Model Adjustments.Commercial Banking ECL.
Multiple Economic Scenarios
The measurement of expected credit losses is required to reflect an unbiased probability-weighted range of possible future outcomes.
The Group’s economics team develops the future economic scenarios. Firstly, a base case forecast is produced based on a set of conditioning assumptions, which are designed to reflect the Group’s best view of future events. A full distribution of economic scenarios around this base case is produced using a Monte Carlo simulation and scenarios within that distribution are ranked using estimated relationships with industry-wide historical loss data.
Four
F-2

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Three scenarios are derived from the distribution as averages of constituent modelled scenarios around the 15th, 75th and weighted into95th percentiles of the distribution corresponding to an upside, a downside and a severe downside, respectively. The severe downside is then adjusted to incorporate non-modelled paths for inflation and interest rate assumptions. The upside, the base case and the downside scenarios are weighted at 30% and the severe downside at 10%.
These four scenarios are then used as key assumptions in the determination of the ECL allowance.
The development of these multiple economic scenarios is inherently uncertain, highly complex, and requires significant judgement. The principal consideration for our determination that performing procedures relating to the multiple economic scenarios is a critical audit matter was the high degree of management judgement which required specialised auditor knowledge and a high degree of audit effort in areas such as evaluating the forward-looking information used by management, and the weighting applied.

F-2

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Collectively AssessedRetail ECL
The ECL for Retail is determined on a collective basis using impairment models to calculate a probability weighted estimate by applying a probability of default, exposure at default and a loss given default, taking account of collateral held or other loss mitigants, discounted using the effective interest rate.
The key judgements and estimates in determining the ECL for Retail include:
Modelling approach, modelling simplifications and judgements, and selection of modelling data;
Behavioural lives; and
The appropriate allocation of assets into the correct IFRS 9 stage through the assessment of significant deterioration in credit risk since origination.
Model Adjustments
Adjustments are made to models to address known model and data limitations, and emerging or non-modelled risks. The current economic environment continues to be uncertain and differs from recent experience being characterised by elevated inflation, the “cost of living” crisis for personal borrowers, and higher finance costs, all of which affect the debt servicing capacity of borrowers. As a result, the judgements around if and when the Group have recognised adjustments in the model to account for the impacts of the current economic environment and potential model weaknesses in coping with the current economic outlook are highly judgmental and inherently uncertain. These adjustments require specialist auditor judgement when evaluating the completeness of adjustments, and the methodology, models and inputs to the adjustments.
Commercial Banking ECL
The ECL in Commercial Banking is calculated on a collective basis for performing loans, being those in stage 1 and 2, and on an individual basis for larger impaired loans in stage 3.
The collective provision is determined using impairment models. The models use a number of significant judgments to calculate a probability weighted ECL estimate applying an appropriate probability of default, estimated exposure at default and taking account of collateral held or other loss mitigants, discounted using the effective interest rate. The key driver of the probability of default and, therefore, the staging of Commercial Banking exposures is the credit risk rating. The determination of these credit risk ratings is performed on a counterparty basis for larger exposures by a credit officer and involves a high degree of judgement and consideration of multiple sources of information.
Complex models and significant judgements are used to develop the probability of default, loss given default and exposure at default as well as applying the staging criteria under IFRS 9.
For individually assessedindividual provision assessments of larger exposures in stage 3, the significant judgements used in determining ECL includes the provisions are the:
completeness and appropriateness of the expected recovery strategiespotential workout scenarios identified; the
probability assigned to each identified expected recovery strategy;potential workout scenarios; and the
valuation assumptions used in determining the expected recovery strategies.
Complex and subjective auditor judgement including specialised knowledge is required in evaluating the methodology, models and inputs that are inherently uncertain.
Model Adjustments
Adjustments are made to models to address known model limitations and data limitations, and emerging or non-modelled risks. Further the global pandemic has increased the uncertainty of future events used to develop the base case and, to address the limitations in the conditioning assumptions used in the multiple economic scenarios model, the Group have recognised an adjustment to their multiple economic scenarios model to account for the significant downside uncertainty.
Complex and subjective auditor judgement including specialised knowledge is required in evaluating the methodology, models and inputs of the adjustments, including the adjustment to the multiple economic scenarios, that are inherently uncertain.
How the Critical Audit Matter Was Addressed in the Audit
Multiple Economic Scenarios
We performed the following procedures:
Tested the controls over the generation of the multiple economic scenarios including those over the Group’s governance processes to determine the base case, different scenarios and outer scenarios;the weightings applied to each scenario;
Working with our internal economic specialists, challengedspecialists:
Challenged and evaluated economic forecasts in the base scenario such as the unemployment rate, House Price Index, inflation and forecasted interest rates, and Gross Domestic Product through comparison to an independent economic outlook,outlooks, external analysts and market data;
Working with our internal modeling specialists:Challenged the appropriateness of management’s change in methodology in determining the severe downside scenario;
We challengedChallenged and evaluated the appropriateness of the methodology applied to generate outer economicalternative macroeconomic scenarios, and including associated weightings and assumptions;assumptions within;
Tested whetherIndependently replicated the methodology has been appropriately reflected inmultiple economic scenario model and compared the model code by producing anoutputs of our independent version of the model generating outer economic scenarios and reconciling its outputs to the Group’s model;output to test scenario generation;
Tested the completeness and accuracy of the data used by the model;
Performed a stand back assessment of the appropriateness of the weightings applied to each of the scenarios based on publicly available data; and
Evaluated the adequacy of disclosures in respect of significant judgements and sources of estimation uncertainty.uncertainty including macroeconomic scenarios.
Collectively Assessed
F-3

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Retail ECL
We have tested the relevant controls to determine the ECL provision referred to aboveprovisions including:
Model governance, including the model governance, model validation and monitoring, model assumptions,monitoring;
Model assumptions;
The allocation of assets into stagesstages; and data
Data accuracy and completeness.
Working with our internal modelling specialists and valuation specialists, where appropriate, we performedour audit procedures over the following procedures:key areas of estimation covered the following:
Model estimations, where we:
Evaluated the appropriateness of modelling approach and assumptions used;
Independently replicated the models for the most material portfolios and compared the outputs of our instances of theindependent models to the Group’s;Group’s outputs;
Evaluated whether the models operate consistent with their specification through inspecting and re-performing the model code designed by the Group;
Assessed model performance by evaluating variations between observed data and model predictions;
Developed an understanding of assessed model limitations and remedial actions; and
Tested the completeness and accuracy of the data used in model execution and calibration.
Allocation of assets into stages, where we:
Evaluated the appropriateness of quantitative and qualitative criteria used for allocation into IFRS 9 stages;
Tested the appropriateness of the stage allocation for a sample of exposures; and
Tested the data used by models in assigning IFRS 9 stages and evaluated the appropriateness of the model logic used.
Model Adjustments
In respect of the adjustment to models including the multiple economic scenarios model, we performed the following procedures in conjunction with our specialists:
Tested the controls over the adjustments to the models;
Evaluated the methodology, approach and assumptions in developing the adjustments, and evaluated the Group’s selection of approach;
Tested the completeness and accuracy of the data used;
Performed a recalculation of the adjustments;
Evaluated the completeness of adjustments based on our understanding of model and data limitations, including those highlighted by the COVID-19 pandemic;related to cost of living pressures; and
Evaluated whether duplication exists between different model adjustments and between model adjustments and core models.
We have assessed the adequacy of the disclosures and whether the disclosures appropriately address the uncertainty which exists in determining the ECL.
Commercial Banking ECL
We tested the controls across the process to determine the ECL provisions including:
Model governance and arithmetical accuracy of provision calculations;
Data accuracy and completeness; and
Recognition and calculation of post-model adjustments.
We performed the following audit procedures over:
Expected credit losses determined through impairment models:
Independently assessed the credit rating and tested whether the exposure was in the correct stage and whether a significant increase in credit risk had occurred to result in a stage 2 classification against IFRS 9 criteria;
Assessed and challenged the model methodologies, approach and assumptions, including those used in developing the IMAs and PMAs;
Tested the completeness and accuracy of data used; and
Performed a recalculation of the adjustment,IFRS 9 collective provision.
Expected credit losses assessed individually:
Assessed the exposures to determine if they met the definition of credit impaired with a stage 3 classification; Performed independent assessments to determine the appropriateness of recovery scenarios and associated cash flows, including considerations of climate risks on recoveries;
Evaluated valuations, including the sensitivity analysis.use of internal specialists for business valuations; and

Independently assessed and challenged the completeness of workout scenarios identified and weightings applied.

We have assessed the adequacy of the disclosures and whether the disclosures appropriately address the uncertainty which exists in determining the ECL.

F-3F-4

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Regulatory and litigation matters
Other provisions
Refer to notes 2, 3 and 29 in the financial statements
Critical Audit Matter Description
The Group operates in an environment where it is subject to regulatory investigations, litigation and customer remediation.remediation including allegations of fraud and misconduct. The Group is currently exposed to a number of regulatory and litigation matters. The Group’s provision for these matters is £1.1bn£0.7bn as at 31 December 2021,2022, the most significant of which is the HBOS Reading matter.
Significant judgement is required by the Group in determining whether, under IAS 37 Provisions, Contingent Liabilities and Contingent Assets:
a reliable estimate can be made of the amount of the obligation, particularly whereBased on the information available to the Group, the amount recorded is limited as isrepresentative of the case with HBOS Reading;Group’s best estimate to settle the obligation; and
anyAny contingent liabilities and underlying significant estimation uncertainties are adequately disclosed.
How the Critical Audit Matter Was Addressed in the Audit
We performed the following audit procedures:
Tested the Group’s controls over the completeness of provisions, the robustnessreview of the assessment of the provision against the requirements of IAS 37, the review of the appropriateness of judgements used to determinedetermined a ‘best estimate’ and the completeness and accuracy of data used in the process;
Evaluated the assessment of the provisions, associated probabilities, and potential outcomes in accordance with IAS 37;
Verified and evaluatedchallenged whether the methodology, data and significant judgements and assumptions used in the valuation of the provisions are appropriate in the context of the applicable financial reporting framework;
In respect of HBOS Reading, we inspected information available including outcomes for the limited number of awards made by the Foskett panel and tested the methodology applied to determine the provision;
Inspected correspondence and, where appropriate, made direct enquiryinquiry with the Group’s regulators and internal and external legal counsel;
Where no provision was made, we critically assessed and challenged the conclusion in the context of the requirements of IAS 37 Provisions, Contingent Liabilities and Contingent Assets; and
Evaluated whether the disclosures made in the financial statements appropriately reflect the facts and key sources of estimation uncertainty.

Defined benefit obligations
Retirement benefit obligations
Refer to notes 2, 3 and 27 in the financial statements
Critical Audit Matter Description
The Group operates a number of defined benefit retirement schemes, the obligations for which totalled £47.1bn£29.0bn as at 31 December 2021.2022. Their valuation is determined with reference to key actuarial assumptions including mortality assumptions, discount rates and inflation rates. Due to the size of these schemes, small changes in these assumptions can have a material impact on the value of the defined benefit obligation and therefore, the assessment of these assumptions are a key judgement.
How the Critical Audit Matter Was Addressed in the Audit
We performed the following audit procedures:
Tested the Group’s controls over the valuation the defined benefit obligations, including controls over the assumptions setting process; and
Challenged the key actuarial assumptions used by comparing these against ranges and expectations determined by our internal actuarial experts, which are calculated with reference to the central assumptions adopted by the actuarial firms for whom we have reviewed and accepted their methodologies.

/s/ Deloitte LLP

London, United Kingdom
8
7 March 20222023

The first accounting period we audited was 31 DecemberWe have served as the Group's auditor since 2021. In 2020, we commenced our audit planning procedures.
F-4F-5

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the board of directors and shareholders of Lloyds Bank plc
Opinion on the Financial Statements
We have audited the consolidated balance sheet of Lloyds Bank plc and its subsidiaries (the “Company”) as of 31 December 2020, and the related consolidated income statement, consolidated statement of comprehensive income, consolidated statement of changes in equity and consolidated cash flow statement of Lloyds Bank plc and its subsidiaries (the “Company”) for each of the two years in the periodyear ended December 31, December 2020, including the related notes (collectively referred to as the “consolidated financial statements”)., before the effects of the adjustments to retrospectively reflect the changes in the consolidated cash flow statement and the changes in the segmental analysis described in Notes 1, 2(A), 4 and 45 of the consolidated financial statements for the year ended 31 December, 2022. In our opinion, the consolidated financial statements for the year ended December 31, 2020, before the effects of the adjustments to retrospectively reflect the changes in the consolidated cash flow statement and the changes in the segmental analysis described in Notes 1, 2(A), 4 and 45, present fairly, in all material respects, the financial positionresults of operations and cash flows of the Company as offor the year ended December 31, December 2020, and the results of its operations and its cash flows for each of the two years in the period ended 31 December 2020, in conformity with international accounting standards in conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards as issued by the International Accounting Standards Board.Board (the 2020 consolidated financial statements before the effects of the adjustments discussed in Notes 1, 2(A), 4 and 45 are not presented herein).
We were not engaged to audit, review, or apply any procedures to the adjustments to retrospectively reflect the changes in the consolidated cash flow statement and the changes in the segmental analysis described in Notes 1, 2(A), 4 and 45 and accordingly, we do not express an opinion or any other form of assurance about whether such adjustments are appropriate and have been properly applied. Those adjustments were audited by other auditors.
Basis for Opinion
These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s consolidated financial statements, before the effects of the adjustments described above, based on our audits.audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our auditsaudit of these consolidated financial statements, before the effects of the adjustments described above, in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud.
Our auditsaudit included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our auditsaudit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provideaudit provides a reasonable basis for our opinion.

/s/PricewaterhouseCoopers LLP
London, United Kingdom

11 March 2021

We served as the Company's auditor from 1995 to 2021.
F-5F-6

CONSOLIDATED INCOME STATEMENT
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
202120202019
Note£ million£ million£ millionNote
2022
£ million
2021
£ million
2020
£ million
Interest incomeInterest income12,920 13,866 16,098 Interest income16,562 12,920 13,866 
Interest expenseInterest expense(1,884)(3,096)(3,878)Interest expense(3,457)(1,884)(3,096)
Net interest incomeNet interest income511,036 10,770 12,220 Net interest income513,105 11,036 10,770 
Fee and commission incomeFee and commission income2,195 1,924 2,363 Fee and commission income2,352 2,195 1,924 
Fee and commission expenseFee and commission expense(942)(909)(1,027)Fee and commission expense(1,101)(942)(909)
Net fee and commission incomeNet fee and commission income61,253 1,015 1,336 Net fee and commission income61,251 1,253 1,015 
Net trading incomeNet trading income7385 750 360 Net trading income7180 385 750 
Other operating incomeOther operating income81,999 2,050 2,692 Other operating income82,209 1,999 2,050 
Other incomeOther income3,637 3,815 4,388 Other income3,640 3,637 3,815 
Total incomeTotal income14,673 14,585 16,608 Total income16,745 14,673 14,585 
Operating expensesOperating expenses9(10,206)(9,196)(11,123)Operating expenses9(9,199)(10,206)(9,196)
Impairment credit (charge)111,318 (4,060)(1,362)
Impairment (charge) creditImpairment (charge) credit11(1,452)1,318 (4,060)
Profit before taxProfit before tax5,785 1,329 4,123 Profit before tax6,094 5,785 1,329 
Tax (expense) creditTax (expense) credit12(583)137 (1,287)Tax (expense) credit12(1,300)(583)137 
Profit for the yearProfit for the year5,202 1,466 2,836 Profit for the year4,794 5,202 1,466 
Profit attributable to ordinary shareholdersProfit attributable to ordinary shareholders4,826 1,023 2,515 Profit attributable to ordinary shareholders4,528 4,826 1,023 
Profit attributable to other equity holdersProfit attributable to other equity holders344 417 281 Profit attributable to other equity holders241 344 417 
Profit attributable to equity holdersProfit attributable to equity holders5,170 1,440 2,796 Profit attributable to equity holders4,769 5,170 1,440 
Profit attributable to non-controlling interestsProfit attributable to non-controlling interests32 26 40 Profit attributable to non-controlling interests25 32 26 
Profit for the yearProfit for the year5,202 1,466 2,836 Profit for the year4,794 5,202 1,466 
The accompanying notes are an integral part of the consolidated financial statements.
F-6F-7

STATEMENTSCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
The Group202120202019
£ million£ million£ million
2022
£ million
2021
£ million
2020
£ million
Profit for the yearProfit for the year5,202 1,466 2,836 Profit for the year4,794 5,202 1,466 
Other comprehensive incomeOther comprehensive incomeOther comprehensive income
Items that will not subsequently be reclassified to profit or loss:Items that will not subsequently be reclassified to profit or loss:Items that will not subsequently be reclassified to profit or loss:
Post-retirement defined benefit scheme remeasurements:Post-retirement defined benefit scheme remeasurements:Post-retirement defined benefit scheme remeasurements:
Remeasurements before taxRemeasurements before tax1,720 138 (1,433)Remeasurements before tax(3,012)1,720 138 
TaxTax(658)(25)316 Tax860 (658)(25)
1,062 113 (1,117)(2,152)1,062 113 
Movements in revaluation reserve in respect of equity shares held at fair value through other comprehensive income:Movements in revaluation reserve in respect of equity shares held at fair value through other comprehensive income:Movements in revaluation reserve in respect of equity shares held at fair value through other comprehensive income:
Change in fair valueChange in fair value — — Change in fair value – – 
TaxTax1 (16)12 Tax(1)(16)
1 (16)12 (1)(16)
Gains and losses attributable to own credit risk:Gains and losses attributable to own credit risk:Gains and losses attributable to own credit risk:
Losses before tax(86)(75)(419)
Gains (losses) before taxGains (losses) before tax519 (86)(75)
TaxTax34 20 113 Tax(155)34 20 
(52)(55)(306)364 (52)(55)
Items that may subsequently be reclassified to profit or loss:Items that may subsequently be reclassified to profit or loss:Items that may subsequently be reclassified to profit or loss:
Movements in revaluation reserve in respect of debt securities held at fair value through other comprehensive income:Movements in revaluation reserve in respect of debt securities held at fair value through other comprehensive income:Movements in revaluation reserve in respect of debt securities held at fair value through other comprehensive income:
Change in fair valueChange in fair value137 46 (34)Change in fair value(132)137 46 
Income statement transfers in respect of disposalsIncome statement transfers in respect of disposals116 (145)(196)Income statement transfers in respect of disposals76 116 (145)
Income statement transfers in respect of impairmentIncome statement transfers in respect of impairment(2)(1)Income statement transfers in respect of impairment6 (2)
TaxTax(55)74 72 Tax19 (55)74 
196 (20)(159)(31)196 (20)
Movements in cash flow hedging reserve:Movements in cash flow hedging reserve:Movements in cash flow hedging reserve:
Effective portion of changes in fair value taken to other comprehensive incomeEffective portion of changes in fair value taken to other comprehensive income(2,138)709 1,166 Effective portion of changes in fair value taken to other comprehensive income(6,520)(2,138)709 
Net income statement transfersNet income statement transfers(584)(727)(580)Net income statement transfers(1)(584)(727)
TaxTax764 (31)(140)Tax1,804 764 (31)
(1,958)(49)446 (4,717)(1,958)(49)
Movements in foreign currency translation reserve:Movements in foreign currency translation reserve:Movements in foreign currency translation reserve:
Currency translation differences (tax: £nil)Currency translation differences (tax: £nil)(19)— (2)Currency translation differences (tax: £nil)91 (19)– 
Transfers to income statement (tax: £nil)Transfers to income statement (tax: £nil) — — Transfers to income statement (tax: £nil) – – 
(19)— (2)91 (19)– 
Total other comprehensive income for the year, net of tax(770)(27)(1,126)
Total comprehensive income for the year4,432 1,439 1,710 
Total other comprehensive loss for the year, net of taxTotal other comprehensive loss for the year, net of tax(6,446)(770)(27)
Total comprehensive (loss) income for the yearTotal comprehensive (loss) income for the year(1,652)4,432 1,439 
Total comprehensive income attributable to ordinary shareholders4,056 996 1,389 
Total comprehensive (loss) income attributable to ordinary shareholdersTotal comprehensive (loss) income attributable to ordinary shareholders(1,918)4,056 996 
Total comprehensive income attributable to other equity holdersTotal comprehensive income attributable to other equity holders344 417 281 Total comprehensive income attributable to other equity holders241 344 417 
Total comprehensive income attributable to equity holders4,400 1,413 1,670 
Total comprehensive (loss) income attributable to equity holdersTotal comprehensive (loss) income attributable to equity holders(1,677)4,400 1,413 
Total comprehensive income attributable to non-controlling interestsTotal comprehensive income attributable to non-controlling interests32 26 40 Total comprehensive income attributable to non-controlling interests25 32 26 
Total comprehensive income for the year4,432 1,439 1,710 
Total comprehensive (loss) income for the yearTotal comprehensive (loss) income for the year(1,652)4,432 1,439 
The accompanying notes are an integral part of the consolidated financial statements.

F-7
F-8

STATEMENTS OF COMPREHENSIVE INCOMECONSOLIDATED BALANCE SHEET
for the years endedat 31 December 2021, 31 December 2020 and 31 December 2019
The Bank202120202019
£ million£ million£ million
Profit for the year3,593 641 2,446 
Other comprehensive income
Items that will not subsequently be reclassified to profit or loss:
Post-retirement defined benefit scheme remeasurements:
Remeasurements before tax951 (133)(776)
Tax(395)31 200 
556 (102)(576)
Movements in revaluation reserve in respect of equity shares held at fair value through other comprehensive income:
Change in fair value — — 
Tax1 12 
1 12 
Gains and losses attributable to own credit risk:
Losses before tax(86)(75)(419)
Tax34 20 113 
(52)(55)(306)
Items that may subsequently be reclassified to profit or loss:
Movements in revaluation reserve in respect of debt securities held at fair value through other comprehensive income:
Change in fair value139 12 (50)
Income statement transfers in respect of disposals(2)(138)(201)
Income statement transfers in respect of impairment1 (1)
Tax(47)36 74 
91 (89)(178)
Movements in cash flow hedging reserve:
Effective portion of changes in fair value taken to other comprehensive income(438)85 892 
Net income statement transfers(399)(355)(448)
Tax190 30 (105)
(647)(240)339 
Movements in foreign currency translation reserve:
Currency translation differences (tax: £nil)(2)
Transfers to income statement (tax: £nil) — — 
(2)
Total other comprehensive income for the year, net of tax(53)(481)(703)
Total comprehensive income for the year3,540 160 1,743 
Total comprehensive income attributable to ordinary shareholders3,196 (257)1,462 
Total comprehensive income attributable to other equity holders344 417 281 
Total comprehensive income for the year3,540 160 1,743 
Note
2022
£ million
2021
£ million
Assets
Cash and balances at central banks72,005 54,279 
Items in the course of collection from banks229 147 
Financial assets at fair value through profit or loss131,371 1,798 
Derivative financial instruments143,857 5,511 
Loans and advances to banks8,363 4,478 
Loans and advances to customers435,627 430,829 
Reverse repurchase agreements39,259 49,708 
Debt securities7,331 4,562 
Due from fellow Lloyds Banking Group undertakings816 739 
Financial assets at amortised cost15491,396 490,316 
Financial assets at fair value through other comprehensive income1822,846 27,786 
Goodwill19470 470 
Other intangible assets204,654 4,144 
Current tax recoverable527 220 
Deferred tax assets285,857 4,048 
Retirement benefit assets273,823 4,531 
Other assets219,893 9,599 
Total assets616,928 602,849 
Liabilities
Deposits from banks4,658 3,363 
Customer deposits446,172 449,373 
Repurchase agreements at amortised cost48,590 30,106 
Due to fellow Lloyds Banking Group undertakings2,539 1,490 
Items in the course of transmission to banks357 308 
Financial liabilities at fair value through profit or loss235,159 6,537 
Derivative financial instruments145,891 4,643 
Notes in circulation1,280 1,321 
Debt securities in issue2449,056 48,724 
Other liabilities265,646 5,391 
Retirement benefit obligations27126 230 
Current tax liabilities3 – 
Deferred tax liabilities208 – 
Other provisions291,591 1,933 
Subordinated liabilities306,593 8,658 
Total liabilities577,869 562,077 
Equity
Share capital311,574 1,574 
Share premium account32600 600 
Other reserves33743 5,400 
Retained profits3431,792 28,836 
Ordinary shareholders’ equity34,709 36,410 
Other equity instruments354,268 4,268 
Total equity excluding non-controlling interests38,977 40,678 
Non-controlling interests82 94 
Total equity39,059 40,772 
Total equity and liabilities616,928 602,849 
The accompanying notes are an integral part of the financial statements.
The Report of the Independent Registered Public Accounting Firm included within this Form 20-F covers the consolidated financial statements of Lloyds Bank plc and its subsidiary undertakings (the ‘Group’) only.
F-8

BALANCE SHEETS
at 31 December 2021 and 31 December 2020
The GroupThe Bank
2021202020212020
Note£ million£ million£ million£ million
Assets
Cash and balances at central banks54,279 49,888 49,618 45,753 
Items in the course of collection from banks147 300 99 257 
Financial assets at fair value through profit or loss131,798 1,674 4,529 1,724 
Derivative financial instruments145,511 8,341 6,898 12,595 
Loans and advances to banks1
4,478 4,324 4,291 4,030 
Loans and advances to customers1
430,829 425,694 116,716 123,822 
Reverse repurchase agreements1
49,708 56,073 49,708 56,073 
Debt securities4,562 5,137 3,756 4,315 
Due from fellow Lloyds Banking Group undertakings739 738 108,424 128,771 
Financial assets at amortised cost15490,316 491,966 282,895 317,011 
Financial assets at fair value through other comprehensive income1727,786 27,260 25,529 24,647 
Goodwill18470 470  — 
Other intangible assets194,144 4,112 3,096 2,960 
Current tax recoverable220 537 245 440 
Deferred tax assets284,048 3,468 2,434 2,109 
Investment in subsidiary undertakings20 — 30,588 33,353 
Retirement benefit assets274,531 1,714 2,420 765 
Other assets219,599 10,209 3,473 3,852 
Total assets602,849 599,939 411,824 445,466 
Liabilities
Deposits from banks1
3,363 6,230 2,768 5,217 
Customer deposits1
449,373 425,152 268,683 255,056 
Repurchase agreements1
30,106 28,184 78 14,504 
Due to fellow Lloyds Banking Group undertakings1,490 6,875 22,872 39,836 
Items in course of transmission to banks308 302 207 199 
Financial liabilities at fair value through profit or loss236,537 6,831 9,821 7,907 
Derivative financial instruments144,643 8,228 6,102 11,072 
Notes in circulation1,321 1,305  — 
Debt securities in issue2448,724 59,293 38,439 48,109 
Other liabilities265,391 5,181 3,128 2,573 
Retirement benefit obligations27230 245 101 106 
Current tax liabilities 31  — 
Other provisions291,933 1,722 771 968 
Subordinated liabilities308,658 9,242 7,907 7,751 
Total liabilities562,077 558,821 360,877 393,298 
Equity
Share capital311,574 1,574 1,574 1,574 
Share premium account32600 600 600 600 
Other reserves335,400 7,181 824 1,382 
Retained profits3428,836 25,750 43,681 42,677 
Ordinary shareholders’ equity36,410 35,105 46,679 46,233 
Other equity instruments354,268 5,935 4,268 5,935 
Total equity excluding non-controlling interests40,678 41,040 50,947 52,168 
Non-controlling interests94 78  — 
Total equity40,772 41,118 50,947 52,168 
Total equity and liabilities602,849 599,939 411,824 445,466 
1See note 1 regarding change to presentation.
The accompanying notes are an integral part of the financial statements.
The Report of the Independent Registered Public Accounting Firm included within this Form 20-F covers the consolidated financial statements of Lloyds Bank plc and its subsidiary undertakings (the ‘Group’) only.
F-9

STATEMENTSCONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
The GroupAttributable to ordinary shareholders
Share
capital and
premium
Other
reserves
Retained
profits
TotalOther
equity
instruments
Non-
controlling
interests
Total
£ million£ million£ million£ million£ million£ million£ million
At 1 January 20212,174 7,181 25,750 35,105 5,935 78 41,118 
Attributable to ordinary shareholders
Share
capital and
premium
£ million
Other
reserves
£ million
Retained
profits
£ million
Total
£ million
Other
equity
instruments
£ million
Non-
controlling
interests
£ million
Total
£ million
At 1 January 2022At 1 January 20222,174 5,400 28,836 36,410 4,268 94 40,772 
Comprehensive incomeComprehensive incomeComprehensive income
Profit for the yearProfit for the year  4,826 4,826 344 32 5,202 Profit for the year  4,528 4,528 241 25 4,794 
Other comprehensive incomeOther comprehensive incomeOther comprehensive income
Post-retirement defined benefit scheme remeasurements, net of taxPost-retirement defined benefit scheme remeasurements, net of tax  1,062 1,062   1,062 Post-retirement defined benefit scheme remeasurements, net of tax  (2,152)(2,152)  (2,152)
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securitiesDebt securities 196  196   196 Debt securities (31) (31)  (31)
Equity sharesEquity shares 1  1   1 Equity shares (1) (1)  (1)
Gains and losses attributable to own credit risk, net of taxGains and losses attributable to own credit risk, net of tax  (52)(52)  (52)Gains and losses attributable to own credit risk, net of tax  364 364   364 
Movements in cash flow hedging reserve, net of taxMovements in cash flow hedging reserve, net of tax (1,958) (1,958)  (1,958)Movements in cash flow hedging reserve,
net of tax
 (4,717) (4,717)  (4,717)
Movements in foreign currency translation reserve, net of taxMovements in foreign currency translation reserve, net of tax (19) (19)  (19)Movements in foreign currency translation reserve, net of tax 91  91   91 
Total other comprehensive income (1,780)1,010 (770)  (770)
Total comprehensive income1
 (1,780)5,836 4,056 344 32 4,432 
Total other comprehensive (loss) incomeTotal other comprehensive (loss) income (4,658)(1,788)(6,446)  (6,446)
Total comprehensive (loss) income1
Total comprehensive (loss) income1
 (4,658)2,740 (1,918)241 25 (1,652)
Transactions with ownersTransactions with ownersTransactions with owners
Dividends (note 36)Dividends (note 36)  (2,900)(2,900) (14)(2,914)Dividends (note 36)     (37)(37)
Distributions on other equity instrumentsDistributions on other equity instruments    (344) (344)Distributions on other equity instruments    (241) (241)
Issue of other equity instruments (note 35)  (1)(1)1,550  1,549 
Redemptions of other equity instruments (note 35)  (9)(9)(3,217) (3,226)
Capital contributions receivedCapital contributions received  164 164   164 Capital contributions received  221 221   221 
Return of capital contributionsReturn of capital contributions  (4)(4)  (4)Return of capital contributions  (4)(4)  (4)
Change in non-controlling interests  (1)(1) (2)(3)
Total transactions with ownersTotal transactions with owners  (2,751)(2,751)(2,011)(16)(4,778)Total transactions with owners  217 217 (241)(37)(61)
Realised gains and losses on equity shares held at fair value through other comprehensive incomeRealised gains and losses on equity shares held at fair value through other comprehensive income (1)1     Realised gains and losses on equity shares held at fair value through other comprehensive income 1 (1)    
At 31 December 20212,174 5,400 28,836 36,410 4,268 94 40,772 
At 31 December 2022At 31 December 20222,174 743 31,792 34,709 4,268 82 39,059 
1Total comprehensive income attributable to owners of the parent was a deficit of £1,677 million (2021: surplus of £4,400 million (2020:million; 2020: surplus of £1,413 million; 2019: £1,670 million).
Further details of movements in the Group’s share capital, reserves and reservesother equity instruments are provided in notes 31, 32, 33, 34 and 35.
The accompanying notes are an integral part of the consolidated financial statements.
F-10

STATEMENTSCONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
Attributable to ordinary shareholdersAttributable to ordinary shareholders
The GroupShare
capital and
premium
Other
reserves
Retained
profits
TotalOther
equity
instruments
Non-
controlling
interests
Total
£ million£ million£ million£ million£ million£ million£ million
At 1 January 20202,174 7,250 24,549 33,973 4,865 61 38,899 
Share
capital and
premium
£ million
Other
reserves
£ million
Retained
profits
£ million
Total
£ million
Other
equity
instruments
£ million
Non-
controlling
interests
£ million
Total
£ million
At 1 January 2021At 1 January 20212,174 7,181 25,750 35,105 5,935 78 41,118 
Comprehensive incomeComprehensive incomeComprehensive income
Profit for the yearProfit for the year— — 1,023 1,023 417 26 1,466 Profit for the year– – 4,826 4,826 344 32 5,202 
Other comprehensive incomeOther comprehensive incomeOther comprehensive income
Post-retirement defined benefit scheme remeasurements, net of taxPost-retirement defined benefit scheme remeasurements, net of tax— — 113 113 — — 113 Post-retirement defined benefit scheme remeasurements, net of tax– – 1,062 1,062 – – 1,062 
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securitiesDebt securities— (20)— (20)— — (20)Debt securities– 196 – 196 – – 196 
Equity sharesEquity shares— (16)— (16)— — (16)Equity shares– – – – 
Gains and losses attributable to own credit risk, net of taxGains and losses attributable to own credit risk, net of tax— — (55)(55)— — (55)Gains and losses attributable to own credit risk, net of tax– – (52)(52)– – (52)
Movements in cash flow hedging reserve, net of taxMovements in cash flow hedging reserve, net of tax— (49)— (49)— — (49)Movements in cash flow hedging reserve,
net of tax
– (1,958)– (1,958)– – (1,958)
Movements in foreign currency translation reserve, net of taxMovements in foreign currency translation reserve, net of tax— — — — — — — Movements in foreign currency translation reserve, net of tax– (19)– (19)– – (19)
Total other comprehensive income— (85)58 (27)— — (27)
Total comprehensive income— (85)1,081 996 417 26 1,439 
Total other comprehensive (loss) incomeTotal other comprehensive (loss) income– (1,780)1,010 (770)– – (770)
Total comprehensive (loss) incomeTotal comprehensive (loss) income– (1,780)5,836 4,056 344 32 4,432 
Transactions with ownersTransactions with ownersTransactions with owners
Dividends (note 36)Dividends (note 36)— — — — — (7)(7)Dividends (note 36)– – (2,900)(2,900)– (14)(2,914)
Distributions on other equity instrumentsDistributions on other equity instruments— — — — (417)— (417)Distributions on other equity instruments– – – – (344)– (344)
Issue of other equity instruments (note 35)Issue of other equity instruments (note 35)— — — — 1,070 — 1,070 Issue of other equity instruments (note 35)– – (1)(1)1,550 – 1,549 
Repurchases and redemptions of other equity instruments (note 35)Repurchases and redemptions of other equity instruments (note 35)– – (9)(9)(3,217)– (3,226)
Capital contributions receivedCapital contributions received— — 140 140 — — 140 Capital contributions received– – 164 164 – – 164 
Return of capital contributionsReturn of capital contributions— — (4)(4)— — (4)Return of capital contributions– – (4)(4)– – (4)
Change in non-controlling interests— — — — — (2)(2)
Changes in non-controlling interestsChanges in non-controlling interests– – (1)(1)– (2)(3)
Total transactions with ownersTotal transactions with owners— — 136 136 653 (9)780 Total transactions with owners– – (2,751)(2,751)(2,011)(16)(4,778)
Realised gains and losses on equity shares held at fair value through other comprehensive incomeRealised gains and losses on equity shares held at fair value through other comprehensive income— 16 (16)— — — — Realised gains and losses on equity shares held at fair value through other comprehensive income– (1)– – – – 
At 31 December 20202,174 7,181 25,750 35,105 5,935 78 41,118 
At 31 December 2021At 31 December 20212,174 5,400 28,836 36,410 4,268 94 40,772 
The accompanying notes are an integral part of the consolidated financial statements.
F-11

STATEMENTSCONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
Attributable to ordinary shareholdersAttributable to ordinary shareholders
The GroupShare
capital and
premium
Other
reserves
Retained
profits
TotalOther
equity
instruments
Non-
controlling
interests
Total
£ million£ million£ million£ million£ million£ million£ million
At 1 January 20192,174 6,965 27,321 36,460 3,217 73 39,750 
Share
capital and
premium
£ million
Other
reserves
£ million
Retained
profits
£ million
Total
£ million
Other
equity
instruments
£ million
Non-
controlling
interests
£ million
Total
£ million
At 1 January 2020At 1 January 20202,174 7,250 24,549 33,973 4,865 61 38,899 
Comprehensive incomeComprehensive incomeComprehensive income
Profit for the yearProfit for the year— — 2,515 2,515 281 40 2,836 Profit for the year– – 1,023 1,023 417 26 1,466 
Other comprehensive incomeOther comprehensive incomeOther comprehensive income
Post-retirement defined benefit scheme remeasurements, net of taxPost-retirement defined benefit scheme remeasurements, net of tax— — (1,117)(1,117)— — (1,117)Post-retirement defined benefit scheme remeasurements, net of tax– – 113 113 – – 113 
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securitiesDebt securities— (159)— (159)— — (159)Debt securities– (20)– (20)– – (20)
Equity sharesEquity shares— 12 — 12 — — 12 Equity shares– (16)– (16)– – (16)
Gains and losses attributable to own credit risk, net of taxGains and losses attributable to own credit risk, net of tax— — (306)(306)— — (306)Gains and losses attributable to own credit risk, net of tax– – (55)(55)– – (55)
Movements in cash flow hedging reserve, net of taxMovements in cash flow hedging reserve, net of tax— 446 — 446 — — 446 Movements in cash flow hedging reserve,
net of tax
– (49)– (49)– – (49)
Movements in foreign currency translation reserve, net of tax— (2)— (2)— — (2)
Total other comprehensive income— 297 (1,423)(1,126)— — (1,126)
Total comprehensive income— 297 1,092 1,389 281 40 1,710 
Total other comprehensive (loss) incomeTotal other comprehensive (loss) income– (85)58 (27)– – (27)
Total comprehensive (loss) incomeTotal comprehensive (loss) income– (85)1,081 996 417 26 1,439 
Transactions with ownersTransactions with ownersTransactions with owners
Dividends (note 36)Dividends (note 36)— — (4,100)(4,100)— (38)(4,138)Dividends (note 36)– – – – – (7)(7)
Distributions on other equity instrumentsDistributions on other equity instruments— — — — (281)— (281)Distributions on other equity instruments– – – – (417)– (417)
Issue of other equity instruments (note 35)Issue of other equity instruments (note 35)— — — — 1,648 — 1,648 Issue of other equity instruments (note 35)– – – – 1,070 – 1,070 
Capital contributions receivedCapital contributions received— — 229 229 — — 229 Capital contributions received– – 140 140 – – 140 
Return of capital contributionsReturn of capital contributions— — (5)(5)— — (5)Return of capital contributions– – (4)(4)– – (4)
Change in non-controlling interests— — — — — (14)(14)
Changes in non-controlling interestsChanges in non-controlling interests– – – – – (2)(2)
Total transactions with ownersTotal transactions with owners— — (3,876)(3,876)1,367 (52)(2,561)Total transactions with owners– – 136 136 653 (9)780 
Realised gains and losses on equity shares held at fair value through other comprehensive incomeRealised gains and losses on equity shares held at fair value through other comprehensive income— (12)12 — — — — Realised gains and losses on equity shares held at fair value through other comprehensive income– 16 (16)– – – – 
At 31 December 20192,174 7,250 24,549 33,973 4,865 61 38,899 
At 31 December 2020At 31 December 20202,174 7,181 25,750 35,105 5,935 78 41,118 
The accompanying notes are an integral part of the consolidated financial statements.
F-12

STATEMENTS OF CHANGES IN EQUITYCONSOLIDATED CASH FLOW STATEMENT
for the yearsyear ended 31 December 2021, 31 December 2020 and 31 December 2019
Attributable to ordinary shareholders
The BankShare
capital and
premium
Other
reserves
Retained
profits
TotalOther
equity
instruments
Total
£ million£ million£ million£ million£ million£ million
At 1 January 20212,174 1,382 42,677 46,233 5,935 52,168 
Comprehensive income
Profit for the year  3,249 3,249 344 3,593 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax  556 556  556 
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities 91  91  91 
Equity shares 1  1  1 
Gains and losses attributable to own credit risk, net of tax  (52)(52) (52)
Movements in cash flow hedging reserve, net of tax (647) (647) (647)
Movements in foreign currency translation reserve, net of tax (2) (2) (2)
Total other comprehensive income (557)504 (53) (53)
Total comprehensive income1
 (557)3,753 3,196 344 3,540 
Transactions with owners
Dividends (note 36)  (2,900)(2,900) (2,900)
Distributions on other equity instruments    (344)(344)
Issue of other equity instruments (note 35)  (1)(1)1,550 1,549 
Redemptions of other equity instruments (note 35)  (9)(9)(3,217)(3,226)
Capital contributions received  164 164  164 
Return of capital contributions  (4)(4) (4)
Total transactions with owners  (2,750)(2,750)(2,011)(4,761)
Realised gains and losses on equity shares held at fair value through other comprehensive income (1)1    
At 31 December 20212,174 824 43,681 46,679 4,268 50,947 
Note
2022
£ million
20211
£ million
20201
£ million
Cash flows from operating activities
Profit before tax6,094 5,785 1,329 
Adjustments for:
Change in operating assets45(A)(2,900)5,174 (5,882)
Change in operating liabilities45(B)16,894 8,110 17,841 
Non-cash and other items45(C)(129)(661)3,484 
Tax paid (net)(649)(715)(616)
Net cash provided by operating activities19,310 17,693 16,156 
Cash flows from investing activities
Purchase of financial assets(7,953)(8,885)(8,539)
Proceeds from sale and maturity of financial assets11,041 8,134 6,225 
Purchase of fixed assets(3,704)(3,102)(2,815)
Proceeds from sale of fixed assets871 1,028 1,063 
Acquisition of businesses, net of cash acquired (3)– 
Net cash provided by (used in) investing activities255 (2,828)(4,066)
Cash flows from financing activities
Dividends paid to ordinary shareholders36 (2,900)– 
Distributions on other equity instruments(241)(344)(417)
Dividends paid to non-controlling interests(37)(14)(7)
Return of capital contributions(4)(4)(4)
Interest paid on subordinated liabilities(397)(525)(852)
Proceeds from issue of subordinated liabilities837 3,262 303 
Proceeds from issue of other equity instruments 1,549 1,070 
Repayment of subordinated liabilities(2,216)(3,745)(4,156)
Repurchases and redemptions of other equity instruments (3,226)– 
Borrowings from parent company1,852 543 4,799 
Repayments of borrowings to parent company (4,896)(1,403)
Interest paid on borrowings from parent company(200)(226)(98)
Net cash used in financing activities(406)(10,526)(765)
Effects of exchange rate changes on cash and cash equivalents82 (1)
Change in cash and cash equivalents19,241 4,338 11,326 
Cash and cash equivalents at beginning of year55,960 51,622 40,296 
Cash and cash equivalents at end of year45(D)75,201 55,960 51,622 
1Total comprehensive income attributable to owners of the parent was £3,540 million (2020:£160 million; 2019: £1,743 million)Restated, see page F-14.
The accompanying notes are an integral part of the consolidated financial statements.
The Report of the Independent Registered Public Accounting Firm included within this Form 20-F covers the consolidated financial statements of Lloyds Bank plc and its subsidiary undertakings (the ‘Group’) only.
F-13

STATEMENTS OF CHANGES IN EQUITY
for the years ended 31 December 2021, 31 December 2020 and 31 December 2019
Attributable to ordinary shareholders
The BankShare
capital and
premium
Other
reserves
Retained
profits
TotalOther
equity
instruments
Total
£ million£ million£ million£ million£ million£ million
At 1 January 20192,174 1,543 45,051 48,768 3,217 51,985 
Comprehensive income
Profit for the year— — 2,165 2,165 281 2,446 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax— — (576)(576)— (576)
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities— (178)— (178)— (178)
Equity shares— 12 — 12 — 12 
Gains and losses attributable to own credit risk, net of tax— — (306)(306)— (306)
Movements in cash flow hedging reserve, net of tax— 339 — 339 — 339 
Movements in foreign currency translation reserve, net of tax— — — 
Total other comprehensive income— 179 (882)(703)— (703)
Total comprehensive income— 179 1,283 1,462 281 1,743 
Transactions with owners
Dividends (note 36)— — (4,100)(4,100)— (4,100)
Distributions on other equity instruments— — — — (281)(281)
Issue of other equity instruments (note 35)— — — — 1,648 1,648 
Capital contributions received— — 229 229 — 229 
Return of capital contributions— — (5)(5)— (5)
Total transactions with owners— — (3,876)(3,876)1,367 (2,509)
Realised gains and losses on equity shares held at fair value through other comprehensive income— (12)12 — — — 
At 31 December 20192,174 1,710 42,470 46,354 4,865 51,219 
Comprehensive income
Profit for the year— — 224 224 417 641 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax— — (102)(102)— (102)
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities— (89)— (89)— (89)
Equity shares— — — 
Gains and losses attributable to own credit risk, net of tax— — (55)(55)— (55)
Movements in cash flow hedging reserve, net of tax— (240)— (240)— (240)
Movements in foreign currency translation reserve, net of tax— — — 
Total other comprehensive income— (324)(157)(481)— (481)
Total comprehensive income— (324)67 (257)417 160 
Transactions with owners
Distributions on other equity instruments— — — — (417)(417)
Issue of other equity instruments (note 35)— — — — 1,070 1,070 
Capital contributions received— — 140 140 — 140 
Return of capital contributions— — (4)(4)— (4)
Total transactions with owners— — 136 136 653 789 
Realised gains and losses on equity shares held at fair value through other comprehensive income— (4)— — — 
At 31 December 20202,174 1,382 42,677 46,233 5,935 52,168 
The accompanying notes are an integral part of the financial statements.
The Report of the Independent Registered Public Accounting Firm included within this Form 20-F covers the consolidated financial statements of Lloyds Bank plc and its subsidiary undertakings (the ‘Group’) only.
F-14

CASH FLOW STATEMENTS
for the years ended 31 December 2021, 31 December 2020 and 31 December 2019
The GroupThe Bank
202120202019202120202019
Note£ million£ million£ million£ million£ million£ million
Profit before tax5,785 1,329 4,123 3,301 444 3,091 
Adjustments for:
Change in operating assets45(A)5,060 (6,856)12,904 38,804 71,662 (31,543)
Change in operating liabilities45(B)8,110 17,841 (5,630)(28,015)(61,993)39,301 
Non-cash and other items45(C)(661)3,484 1,469 (2,059)1,820 (950)
Tax paid (net)(715)(616)(1,232)(11)(194)(596)
Net cash provided by (used in) operating activities17,579 15,182 11,634 12,020 11,739 9,303 
Cash flows from investing activities
Purchase of financial assets(8,885)(8,539)(9,108)(8,775)(7,793)(7,748)
Proceeds from sale and maturity of financial assets8,134 6,225 8,847 7,730 5,599 8,664 
Purchase of fixed assets(3,102)(2,815)(3,552)(1,255)(1,186)(1,638)
Proceeds from sale of fixed assets1,028 1,063 1,258 5 12 91 
Additional capital injections to subsidiaries — — (11)(1,055)(1,766)
Dividends received from subsidiaries — — 1,391 44 1,331 
Distributions on other equity instruments received — — 112 167 103 
Capital repayments and redemptions — — 2,576 1,801 212 
Acquisition of businesses, net of cash acquired(3)— —  — — 
Disposal of businesses, net of cash disposed — 107  — 20 
Net cash (used in) provided by investing activities(2,828)(4,066)(2,448)1,773 (2,411)(731)
Cash flows from financing activities
Dividends paid to ordinary shareholders36(2,900)— (4,100)(2,900)— (4,100)
Distributions on other equity instruments(344)(417)(281)(344)(417)(281)
Dividends paid to non-controlling interests(14)(7)(38) — — 
Return of capital contributions(4)(4)(5)(4)(4)(5)
Interest paid on subordinated liabilities(525)(852)(906)(423)(759)(674)
Proceeds from issue of subordinated liabilities3,262 303 780 3,262 496 780 
Proceeds from issue of other equity instruments1,549 1,070 1,648 1,549 1,070 1,648 
Repayment of subordinated liabilities(3,745)(4,156)(762)(3,049)(2,726)(184)
Redemptions of other equity instruments(3,226)— — (3,226)— — 
Borrowings from parent company543 4,799 916 543 4,799 916 
Repayments of borrowings to parent company(4,896)(1,403)(7,357)(4,813)(1,403)(7,357)
Interest paid on borrowings from parent company(226)(98)(187)(226)(98)(187)
Net cash (used in) provided by financing activities(10,526)(765)(10,292)(9,631)958 (9,444)
Effect of exchange rate changes on cash and cash equivalents(1)(3) — — 
Change in cash and cash equivalents4,224 10,352 (1,109)4,162 10,286 (872)
Cash and cash equivalents at beginning of year48,966 38,614 39,723 48,068 37,782 38,654 
Cash and cash equivalents at end of year45(D)53,190 48,966 38,614 52,230 48,068 37,782 
The accompanying notes are an integral part of the financial statements.
The Report of the Independent Registered Public Accounting Firm included within this Form 20-F covers the consolidated financial statements of Lloyds Bank plc and its subsidiary undertakings (the ‘Group’) only.
F-15

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022

NOTE 1: BASIS OF PREPARATION
The consolidated financial statements of Lloyds Bank plc (the Bank) and its subsidiary undertakings (the Group) have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (IASB).
The financial information has been prepared under the historical cost convention, as modified by the revaluation of investment properties, financial assets measured at fair value through other comprehensive income, trading securities and certain other financial assets and liabilities at fair value through profit or loss and all derivative contracts. The Directorsdirectors consider that it is appropriate to continue to adopt the going concern basis in preparing the financial statements. In reaching this assessment, the Directorsdirectors have considered the implicationsimpact of the short-term impacts of the COVID-19 pandemic and climate change upon the Group’s performance and projected funding and capital position. The Directorsdirectors have also taken into account the impact of furtherresults from stress testing scenarios.
Details of those IFRS pronouncements which will be relevant to the Group but which were not effective at 31 December 20212022 and which have not been applied in preparing these financial statements are given in note 46.47.
In 2019April 2022, the IFRS Interpretations Committee was asked to consider whether an entity includes a demand deposit as a component of cash and cash equivalents in the statement of cash flows when the demand deposit is subject to contractual restrictions on use agreed with a third party. It concluded that such amounts should be included within cash and cash equivalents. Accordingly, the Group adopted IFRS 16includes mandatory reserve deposits with central banks that are held in demand accounts within cash and amendments to IAS 12cash equivalents disclosed in the cash flow statement. This change has increased the Group’s cash and early-adoptedcash equivalents at 1 January 2020 by £1,682 million (to £40,296 million) and decreased the hedge accounting amendments Interest Rate Benchmark Reform issuedadjustment for the change in operating assets in 2020 by £974 million (to a reduction of £5,882 million) resulting in an increase in the IASB. Group’s cash and cash equivalents at 31 December 2020 of £2,656 million (to £51,622 million); and decreased the adjustment for the change in operating assets in 2021 by £114 million (to an increase of £5,174 million) and, as a result, the Group’s cash and cash equivalents at 31 December 2021 increased by £2,770 million (to £55,960 million). The change had no impact on profit after tax or total equity.
In 2021, the Group has adopted the Interest Rate Benchmark Reform Phase 2 amendments issued by the IASB. These amendments require that changes to expected future cash flows that both arise as a direct result of IBOR Reform and are economically equivalent to the previous cash flows are accounted for as a change to the effective interest rate with no adjustment to the asset’s or liability’s carrying value; no immediate gain or loss is recognised. The new requirements also provide relief from the requirements to discontinue hedge accounting as a result of amending hedge documentation if the changes are required solely as a result of IBOR Reform. The amendments do not have a material impact on the Group’s comparatives, which have not been restated.
The following changes have been made to the presentation of the Group’s assets and liabilities on the face of the balance sheet:
Property, plant and equipment is included in other assets (note 21)
Reverse repurchase agreements with banks and customers are shown separately from loans and advances to banks and loans and advances to customers respectively; and repurchase agreements with banks and customers are shown separately from deposits from banks and customer deposits respectively
There has been no change in the basis of accounting for any of the underlying transactions. Comparatives have been presented on a consistent basis for all of the above.
NOTE 2: ACCOUNTING POLICIES
The Group's accounting policies are set out below. These accounting policies have been applied consistently.
(A)Consolidation
The assets, liabilities and results of Group undertakings (including structured entities) are included in the financial statements on the basis of accounts made up to the reporting date. Group undertakings include subsidiaries, associates and joint ventures.
(1)Subsidiaries
Subsidiaries are entities controlled by the Group. The Group controls an entity when it has power over the entity, is exposed to, or has rights to, variable returns from its involvement with the entity, and has the ability to affect those returns through the exercise of its power. This generally accompanies a shareholding of more than one half of the voting rights although in certain circumstances a holding of less than one half of the voting rights may still result in the ability of the Group to exercise control. The existence and effect of potential voting rights that are currently exercisable or convertible are considered when assessing whether the Group controls another entity. The Group reassesses whether or not it controls an entity if facts and circumstances indicate that there arehave been changes to any of the above elements. Subsidiaries are fully consolidated from the date on which control is transferred to the Group; they are de-consolidated from the date that control ceases.
Structured entities are entities that are designed so that their activities are not governed by way of voting rights. In assessing whether the Group has power over such entities in which it has an interest, the Group considers factors such as the purpose and design of the entity; its practical ability to direct the relevant activities of the entity; the nature of the relationship with the entity; and the size of its exposure to the variability of returns of the entity.
The treatment of transactions with non-controlling interests depends on whether, as a result of the transaction, the Group loses control of the subsidiary. Changes in the parent’s ownership interest in a subsidiary that do not result in a loss of control are accounted for as equity transactions; any difference between the amount by which the non-controlling interests are adjusted and the fair value of the consideration paid or received is recognised directly in equity and attributed to the owners of the parent entity. Where the Group loses control of the subsidiary, at the date when control is lost the amount of any non-controlling interest in that former subsidiary is derecognised and any investment retained in the former subsidiary is remeasured to its fair value; the gain or loss that is recognised in profit or loss on the partial disposal of the subsidiary includes the gain or loss on the remeasurement of the retained interest.
Intercompany transactions, balances and unrealised gains and losses on transactions between Group companies are eliminated.
The acquisition method of accounting is used to account for business combinations by the Group. The consideration for the acquisition of a subsidiary is the fair value of the assets transferred, the liabilities incurred and the equity interests issued by the Group. The consideration includes the fair value of any asset or liability resulting from a contingent consideration arrangement. Acquisition-related costs are expensed as incurred except those relating to the issuance of debt instruments (see (E)(4) below) or share capital (see (O) below). Identifiable assets acquired and liabilities assumed in a business combination are measured initially at their fair value at the acquisition date.
(2)Joint ventures and associates
Joint ventures are joint arrangements over which the Group has joint control with other parties and has rights to the net assets of the arrangements. Joint control is the contractually agreed sharing of control of an arrangement and only exists when decisions about the relevant activities require the unanimous consent of the parties sharing control. Associates are entities over which the Group has significant influence. Significant influence is the power to participate in the financial and operating policy decisions of the entity, but is not control or joint control of those policies, and is generally achieved through holding between 20 per cent and 50 per cent of the voting share capital of the entity.
F-16

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
The Group utilises the venture capital exemption for investments where significant influence or joint control is present and the business unit operates as a venture capital business. These investments are designated aton initial recognition at fair value through profit or loss. Otherwise, the Group’s investments in joint ventures and associates are accounted for byusing the equity method of accounting.
(B)
F-14

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2: ACCOUNTING POLICIES (continued)
(B)    Goodwill
Goodwill arises on business combinations and represents the excess of the cost of an acquisition over the fair value of the Group’s share of the identifiable assets, liabilities and contingent liabilities acquired. Where the fair value of the Group’s share of the identifiable assets, liabilities and contingent liabilities of the acquired entity is greater than the cost of acquisition, the excess is recognised immediately in the income statement.
Goodwill is recognised as an asset at cost and is tested at least annually for impairment. For impairment testing, goodwill is allocated to the cash generating unit (CGU) or groups of CGUs that are expected to benefit from the business combination. The Group's CGUs are largely product based for its Retail business and client based for its Commercial Banking business. An impairment loss is recognised if the carrying amount of a CGU is determined to be greater than its recoverable amount. The recoverable amount of a CGU is the higher of its fair value less costs to sell and its value in use. If an impairment is identified the carrying value of the goodwill is written down immediately through the income statement and this is not subsequently reversed. At the date of disposal of a subsidiary, the carrying value of attributable goodwill is included in the calculation of the profit or loss on disposal.
(C)Other intangible assets
Intangible assets which have been determined to have a finite useful life are amortised on a straight-line basis over their estimated useful life as follows: up to 7 years for capitalised software; 10 to 15 years for brands and other intangible assets.
Intangible assets with finite useful lives are reviewed at each reporting date to assess whether there is any indication that they are impaired. If any such indication exists the recoverable amount of the asset is determined and in the event that the asset’s carrying amount is greater than its recoverable amount, it is written down immediately. Certain brands have been determined to have an indefinite useful life and are not amortised. Such intangible assets are assessed annually to determine whether the asset is impaired and to reconfirm that an indefinite useful life remains appropriate. In the event that an indefinite life is inappropriate, a finite life is determined and a further impairment review is performed on the asset.
(D)Revenue recognition
(1)Net interest income
Interest income and expense are recognised in the income statement using the effective interest method for all interest-bearing financial instruments, except for those classified at fair value through profit or loss. The effective interest method is a method of calculating the amortised cost of a financial asset or liability and of allocating the interest income or interest expense over the expected life of the financial instrument. The effective interest rate is the rate that exactly discounts the estimated future cash payments or receipts over the expected life of the financial instrument to the gross carrying amount of the financial asset (before adjusting for expected credit losses) or to the amortised cost of the financial liability, including early redemption fees, other fees, and premiums and discounts that are an integral part of the overall return. In the case of financial assets that are purchased or originated credit-impaired, the effective interest rate is the rate that discounts the estimated future cash flows to the amortised cost of the instrument. Direct incremental transaction costs related to the acquisition, issue or disposal of a financial instrument are also taken into account. Interest income from non-credit impaired financial assets is recognised by applying the effective interest rate to the gross carrying amount of the asset; for credit impaired financial assets, the effective interest rate is applied to the net carrying amount after deducting the allowance for expected credit losses. Impairment policies are set out in (H) below.
(2)Fee and commission income and expense
Fees and commissions receivable which are not an integral part of the effective interest rate are recognised as income as the Group fulfils its performance obligations. The Group’s principal performance obligations arising from contracts with customers are in respect of value added current accounts, credit cards and debit cards. These fees are received, and the Group provides the service, monthly; the fees are recognised in income on this basis. The Group also receives certain fees in respect of its asset finance business where the performance obligations are typically fulfilled towards the end of the customer contract; these fees are recognised in income on this basis. Where it is unlikely that the loan commitments will be drawn, loan commitment fees are recognised in fee and commission income over the life of the facility, rather than as an adjustment to the effective interest rate for loansthe lending expected to be drawn. Incremental costs incurred to generate fee and commission income are charged to feesfee and commissionscommission expense as they are incurred.
(3)Other
Dividend income is recognised when the right to receive payment is established.
Revenue recognition policies specific to trading income are set out in (E)(3) below; and those relating to leases are set out in (J)(1) below.
(E)Financial assets and liabilities
On initial recognition, financial assets are classified as measured at amortised cost, fair value through other comprehensive income or fair value through profit or loss, depending on the Group’s business model for managing thethose financial assets and whether the resultant cash flows represent solely payments of principal and interest. The Group assesses its business models at a portfolio level based on its objectives for the relevant portfolio, how the performance of the portfolio is managed and reported, and the frequency of asset sales. Financial assets with embedded derivatives are considered in their entirety when considering their cash flow characteristics. The Group reclassifies financial assets only when its business model for managing those assets changes. A reclassification will only take place when the change is significant to the Group’s operations and will occur at a portfolio level and not for individual instruments; reclassifications are expected to be rare. Equity investments are measured at fair value through profit or loss unless the Group elects at initial recognition to account for the instruments at fair value through other comprehensive income. For these instruments, principally strategic investments, dividends are recognised in profit or loss but fair value gains and losses are not subsequently reclassified to profit or loss following derecognition of the investment.
The Group initially recognises loans and advances, deposits, debt securities in issue and subordinated liabilities when the Group becomes a party to the contractual provisions of the instrument. Regular way purchases and sales of securities and other financial assets and trading liabilities are recognised on trade date, being the date that the Group is committed to purchase or sell an asset.
Financial assets are derecognised when the contractual right to receive cash flows from those assets has expired or when the Group has transferred its contractual right to receive the cash flows from the assets and either: substantially all of the risks and rewards of ownership have been transferred; or the Group has neither retained nor transferred substantially all of the risks and rewards, but has transferred control.
Financial liabilities are derecognised when the obligation is discharged, cancelled or expires.
F-15

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
(1)NOTE 2: ACCOUNTING POLICIES (continued)
(1)    Financial instruments measured at amortised cost
Financial assets that are held to collect contractual cash flows where those cash flows represent solely payments of principal and interest are measured at amortised cost. A basic lending arrangement results in contractual cash flows that are solely payments of principal and interest on the principal amount outstanding. Where the contractual cash flows introduce exposure to risks or volatility unrelated to a basic lending arrangement such as changes in equity prices or commodity prices, the payments do not comprise solely principal and interest. Financial assets measured at amortised cost are predominantly loans and advances to customers and banks, together withreverse repurchase agreements and certain debt securities used by the
F-17

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
Group to manage its liquidity. Loans and advances and reverse repurchase agreements are initially recognised when cash is advanced to the borrower at fair value inclusive of transaction costs. Interest income is accounted for using the effective interest method (see (D) above).
Financial liabilities are measured at amortised cost, except for trading liabilities and other financial liabilities designated at fair value through profit or loss on initial recognition which are held at fair value.
Where changes are made to the contractual cash flows of a financial asset or financial liability that are economically equivalent and arise as a direct consequence of interest rate benchmark reform, the Group updates the effective interest rate and does not recognise an immediate gain or loss.
(2)Financial assets measured at fair value through other comprehensive income
Financial assets that are held to collect contractual cash flows and for subsequent sale, where the assets’ cash flows represent solely payments of principal and interest, are recognised in the balance sheet at their fair value, inclusive of transaction costs. Interest calculated using the effective interest method and foreign exchange gains and losses on assets denominated in foreign currencies are recognised in the income statement. All other gains and losses arising from changes in fair value are recognised directly in other comprehensive income, until the financial asset is either sold or matures, at which time the cumulative gain or loss previously recognised in other comprehensive income is recognised in the income statementstatement; other than in respect of equity shares, for which the cumulative revaluation amount is transferred directly to retained profits. The Group recognises a charge for expected credit losses in the income statement (see (H) below). As the asset is measured at fair value, the charge does not adjust the carrying value of the asset, itand this is reflected in other comprehensive income.
(3)Financial instruments measured at fair value through profit or loss
Financial assets are classified at fair value through profit or loss where they do not meet the criteria to be measured at amortised cost or fair value through other comprehensive income or where they are designated at fair value through profit or loss to reduce an accounting mismatch. All derivatives are carried at fair value through profit or loss.loss, other than those in effective cash flow and net investment hedging relationships. Derivatives are carried on the balance sheet as assets when their fair value is positive and as liabilities when their fair value is negative. Refer to note 41(3) (Financial instruments: Financial assets and liabilities carried at fair value) for details of valuation techniques and significant inputs to valuation models.
Derivatives embedded in a financial asset are not considered separately; the financial asset is considered in its entirety when determining whether its cash flows are solely payments of principal and interest. Derivatives embedded in financial liabilities are treated as separate derivatives when their economic characteristics and risks are not closely related to those of the host contract and the host contract is not carried at fair value through profit or loss. These embedded derivatives are measured at fair value with changes in fair value recognised in the income statement.
Trading securities, which are debt securities and equity shares acquired principally for the purpose of selling in the short term or which are part of a portfolio which is managed for short-term gains, do not meet these criteria and are also measured at fair value through profit or loss. Financial assets measured at fair value through profit or loss are recognised in the balance sheet at their fair value. Fair value gains and losses together with interest coupons and dividend income are recognised in the income statement within net trading income.
Financial liabilities are measured at fair value through profit or loss where they are trading liabilities or where they are designated at fair value through profit or loss in order to reduce an accounting mismatch; where the liabilities are part of a group of liabilities (or assets and liabilities) which is managed, and its performance evaluated, on a fair value basis; or where the liabilities contain one or more embedded derivatives that significantly modify the cash flows arising under the contract and would otherwise need to be separately accounted for. Financial liabilities measured at fair value through profit or loss are recognised in the balance sheet at their fair value. Fair value gains and losses are recognised in the income statement within net trading income in the period in which they occur, except thatin the case of financial liabilities designated at fair value through profit or loss where gains and losses attributable to changes in own credit risk are recognised in other comprehensive income.
The fair values of assets and liabilities traded in active markets are based on current bid and offer prices, respectively, which include the expected effects of potential changes to laws and regulations, risks associated with climate change and other factors. If the market is not active the Group establishes a fair value by using valuation techniques. The fair values of derivative financial instruments are adjusted where appropriate to reflect credit risk (via credit valuation adjustments (CVAs), debit valuation adjustments (DVAs) and funding valuation adjustments (FVAs)), market liquidity and other risks.
(4)Borrowings
Borrowings (which include deposits from banks, customer deposits, repurchase agreements, debt securities in issue and subordinated liabilities) are recognised initially at fair value, being their issue proceeds net of transaction costs incurred. These instruments are subsequently stated at amortised cost using the effective interest method.
Preference shares and other instruments which carry a mandatory coupon or are redeemable on a specific date are classified as financial liabilities. The coupon on these instruments is recognised in the income statement as interest expense. Securities which carry a discretionary coupon and have no fixed maturity or redemption date are classified as other equity instruments. Interest payments on these securities are recognised as distributions from equity in the period in which they are paid. An exchange of financial liabilities on substantially different terms is accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability. The difference between the carrying amount of a financial liability extinguished and the new financial liability is recognised in profit or loss together with any related costs or fees incurred.
When a financial liability is exchanged for an equity instrument, the new equity instrument is recognised at fair value and any difference between the carrying value of the liability and the fair value of the new equity instrument is recognised in profit or loss.
F-16

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
(5)NOTE 2: ACCOUNTING POLICIES (continued)
(5)    Sale and repurchase agreements (including securities lending and borrowing)
Securities sold subject to repurchase agreements (repos) continue to be recognised on the balance sheet where substantially all of the risks and rewards are retained. Funds received for repos carried at fair value are included within trading liabilities. Conversely, securities purchased under agreements to resell (reverse repos), where the Group does not acquire substantially all of the risks and rewards of ownership, are measured at amortised cost or at fair value. Those measured at fair value are recognised within trading securities. The difference between sale and repurchase price is treated as interest and accrued over the life of the agreements using the effective interest method.
Securities borrowing and lending transactions are typically secured; collateral takes the form of securities or cash advanced or received. Securities lent to counterparties are retained on the balance sheet. Securities borrowed are not recognised on the balance sheet, unless these are sold to third parties, in which case the obligation to return them is recorded at fair value as a trading liability. Cash collateral given or received is treated as a loan and advance measured at amortised cost or customer deposit.
F-18

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
(F)Hedge accounting
As permitted by IFRS 9, the Group continues to apply the requirements of IAS 39 to its hedging relationships.
Changes in the fair value of all derivative instruments, other than those in effective cash flow and net investment hedging relationships, are recognised immediately in the income statement. As noted in (2) and (3) below, the change in fair value of a derivative in an effective cash flow or net investment hedging relationship is allocated between the income statement and other comprehensive income.
Hedge accounting allows one financial instrument, generally a derivative such as a swap, to be designated as a hedge of another financial instrument such as a loan or deposit or a portfolio of such instruments. At the inception of the hedge relationship, formal documentation is drawn up specifying the hedging strategy, the hedged item, the hedging instrument and the methodology that will be used to measure the effectiveness of the hedge relationship in offsetting changes in the fair value or cash flow of the hedged risk. The effectiveness of the hedging relationship is tested both at inception and throughout its life and if at any point it is concluded that it is no longer highly effective in achieving its documented objective, hedge accounting is discontinued. Note 14 provides details of the types of derivatives held by the Group and presents separately those designated in hedge relationships.
Where there is uncertainty arising from interest rate benchmark reform, the Group assumes that the interest rate benchmark on which the hedged cash flows and/or the hedged risk are based, or the interest rate benchmark on which the cash flows of the hedging instrument are based, are not altered as a result of interest rate benchmark reform. The Group does not discontinue a hedging relationship during the period of uncertainty arising from the interest rate benchmark reform solely because the actual results of the hedge are not highly effective.
Where the contractual terms of a financial asset, financial liability or derivative are amended, on an economically equivalent basis, as a direct consequence of interest rate benchmark reform, the uncertainty arising from the reform is no longer present. In these circumstances, the Group amends the hedge documentation to reflect the changes required by the reform; these changes to the documentation do not in and of themselves result in the discontinuation of hedge accounting or require the designation of a new hedge relationship.
(1)Fair value hedges
Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the income statement, together with the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk; this also applies if the hedged asset is classified as a financial asset at fair value through other comprehensive income. If the hedge no longer meets the criteria for hedge accounting, changes in the fair value of the hedged item attributable to the hedged risk are no longer recognised in the income statement. The cumulative adjustment that has been made to the carrying amount of the hedged item is amortised to the income statement using the effective interest method over the period to maturity.
(2)Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in other comprehensive income in the cash flow hedging reserve. The gain or loss relating to the ineffective portion is recognised immediately in the income statement. Amounts accumulated in equity are reclassified to the income statement in the periods in which the hedged item affects profit or loss. When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains in equity and is recognised in the income statement when the forecast transaction is ultimately recognised in the income statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately transferred to the income statement.
(3)Net investment hedges
Hedges of net investments in foreign operations are accounted for similarly to cash flow hedges. Any gain or loss on the hedging instrument relating to the effective portion of the hedge is recognised in other comprehensive income, the gain or loss relating to the ineffective portion is recognised immediately in the income statement. Gains and losses accumulated in equity are included in the income statement when the foreign operation is disposed of. The hedging instrumentinstruments used in net investment hedges may include non-derivative liabilities as well as derivative financial instruments.
(G)Offset
Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a legally enforceable right of offset and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. Cash collateral on exchange traded derivative transactions is presented gross unless the collateral cash flows are always settled net with the derivative cash flows. In certain situations, even though master netting agreements exist, the lack of management intention to settle on a net basis results in the financial assets and liabilities being reported gross on the balance sheet.
(H)(H)    Impairment of financial assets
The impairment charge in the income statement reflects the change in expected credit losses, including those arising from fraud. Expected credit losses are recognised for loans and advances to customers and banks, other financial assets held at amortised cost, financial assets (other than equity investments) measured at fair value through other comprehensive income, and certain loan commitments and financial guarantee contracts. Expected credit losses are calculated as an unbiased and probability-weighted estimate using an appropriate probability of default, adjusted to take into account a range of possible future economic scenarios, and applying this to the estimated exposure of the Group at the point of default after taking into account the value of any collateral held, repayments, or other mitigants of loss and including the impact of discounting using the effective interest rate.
F-17

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2: ACCOUNTING POLICIES (continued)
At initial recognition, allowance (or provision in the case of some loan commitments and financial guarantees) is made for expected credit losses resulting from default events that are possible within the next 12 months (12-month expected credit losses). In the event of a significant increase in credit risk since origination, allowance (or provision) is made for expected credit losses resulting from all possible default events over the expected life of the financial instrument (lifetime expected credit losses). Financial assets where 12-month expected credit losses are recognised are considered to be Stage 1; financial assets which are considered to have experienced a significant increase in credit risk since initial recognition are in Stage 2; and financial assets which have defaulted or are otherwise considered to be credit-impaired are allocated to Stage 3. Some Stage 3 assets, mainly in Commercial Banking, are subject to individual rather than collective assessment. Such cases are subject to a risk-based impairment sanctioning process, and these are reviewed and updated at least quarterly, or more frequently if there is a significant change in the credit profile. The collective assessment of impairment aggregates financial instruments with similar risk characteristics, such as whether the facility is revolving in nature or secured and the type of security held against financial assets.
An assessment of whether credit risk has increased significantly since initial recognition considers the change in the risk of default occurring over the remaining expected life of the financial instrument. In determining whether there has been a significant increase in credit risk, the Group uses quantitative tests based on relative and absolute probability of default (PD) movements linked to internal credit ratings together with qualitative indicators such as watchlists and other indicators of historical delinquency, credit weakness or financial difficulty. The use of internal credit ratings
F-19

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
and qualitative indicators ensures alignment between the assessment of staging and the Group’s management of credit risk which utilises these internal metrics within distinct retail and commercial portfolio risk management practices. However, unless identified at an earlier stage, the credit risk of financial assets is deemed to have increased significantly when more than 30 days past due. The use of a payment holiday in and of itself has not been judged to indicate a significant increase in credit risk, with the underlying long-term credit risk deemed to be driven by economic conditions and captured through the use of forward-looking models. These portfolio-level models are capturing the anticipated volume of increased defaults and therefore an appropriate assessment of staging and expected credit loss. Where the credit risk subsequently improves such that it no longer represents a significant increase in credit risk since initial recognition, the asset is transferred back to Stage 1.
Assets are transferred to Stage 3 when they have defaulted or are otherwise considered to be credit-impaired. Default is considered to have occurred when there is evidence that the customer is experiencing financial difficulty which is likely to affect significantly the ability to repay the amount due. IFRS 9 contains a rebuttable presumption that default occurs no later than when a payment is 90 days past due. Thedue which the Group now uses this 90 day backstop for all its products exceptfollowing changes to the definition of default for UK mortgages. For UK mortgages, the Group uses a backstopMortgages on 1 January 2022. In addition, other indicators of 180 daysmortgage default are added including end-of-term payments on past due as mortgage exposures more than 90 days pastinterest-only accounts and loans considered non-performing due but less than 180 days, typically show high cure rates and this aligns with the Group’s risk management practices. Key differences between Stage 3 balances and non-performing loans relate to the use of 180 days past due for Stage 3 mortgages and to the cure periods applied to forbearance exposures.recent arrears or forbearance. The use of payment holidays is not considered to be an automatic trigger of regulatory default and therefore does not automatically trigger Stage 3. Days past due will also not accumulate on any accounts that have taken a payment holiday including those already past due.
In certain circumstances, the Group will renegotiate the original terms of a customer’s loan, either as part of an ongoing customer relationship or in response to adverse changes in the circumstances of the borrower. In the latter circumstances, the loan will remain classified as either Stage 2 or Stage 3 until the credit risk has improved such that it no longer represents a significant increase since origination (for a return to Stage 1), or the loan is no longer credit-impaired (for a return to Stage 2). On renegotiation the gross carrying amount of the loan is recalculated as the present value of the renegotiated or modified contractual cash flows, which are discounted at the original effective interest rate. Renegotiation may also lead to the loan and associated allowance being derecognised and a new loan being recognised initially at fair value.
Purchased or originated credit-impaired financial assets (POCI) include financial assets that are purchased or originated at a deep discount that reflects incurred credit losses. At initial recognition, POCI assets do not carry an impairment allowance; instead, lifetime expected credit losses are incorporated into the calculation of the effective interest rate. All changes in lifetime expected credit losses subsequent to the assets’ initial recognition are recognised as an impairment charge.
A loan or advance is normally written off, either partially or in full, against the related allowance when the proceeds from realising any available security have been received or there is no realistic prospect of recovery and the amount of the loss has been determined. Subsequent recoveries of amounts previously written off decrease the amount of impairment losses recorded in the income statement. For both secured and unsecured retail balances, the write-off takes place only once an extensive set of collections processes has been completed, or the status of the account reaches a point where policy dictates that continuing attempts to recover are no longer appropriate. For commercial lending, a write-off occurs if the loan facility with the customer is restructured, the asset is under administration and the only monies that can be received are the amounts estimated by the administrator, the underlying assets are disposed and a decision is made that no further settlement monies will be received, or external evidence (for example, third-party valuations) is available that there has been an irreversible decline in expected cash flows.
(I)Property, plant and equipment
Property, plant and equipment (other than investment property) is included at cost less accumulated depreciation. The value of land (included in premises) is not depreciated. Depreciation on other assets is calculated using the straight-line method to allocate the difference between the cost and the residual value over their estimated useful lives, as follows: the shorter of 50 years and the remaining period of the lease for freehold/long and short leasehold premises; the shorter of 10 years and, if lease renewal is not likely, the remaining period of the lease for leasehold improvements; 10 to 20 years for fixtures and furnishings; and 2 to 8 years for other equipment and motor vehicles.
The assets’ residual values and useful lives are reviewed taking into account considerations such as potential changes to legislation, including those that are climate-related, as well as other factors, and, adjusted if appropriate, revised at each balance sheet date.
Assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. In assessing the recoverable amount of assets the Group considers the effects of potential or actual changes in legislation, customer behaviour, climate-related risks and other factors.factors on the asset’s CGU. In the event that an asset’s CGU carrying amount is determined to be greater than its recoverable amount itthe asset is written down immediately. The recoverable amount is the higher of the asset’s fair value less costs to sell and its value in use.
Investment property comprises freehold and long leasehold land and buildings that are held either to earn rental income or for capital accretion or both. In accordance with the guidance published by the Royal Institution of Chartered Surveyors, investment property is carried at fair value based on current prices for similar properties, adjusted for the specific characteristics of the property (such as location or condition). If this information is not available, the Group uses alternative valuation methods such as discounted cash flow projections or recent prices in less active markets. These valuations are reviewed at least annually by independent professionally qualified valuers. Investment property being redeveloped for continuing use as investment property, or for which the market has become less active, continues to be valued at fair value.
F-18

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2: ACCOUNTING POLICIES (continued)
(J)Leases
Under IFRS 16, a lessor is required to determine whether a lease is a finance or operating lease. A lessee is not required to make this determination.
(1)As lessor
Assets leased to customers are classified as finance leases if the lease agreements transfer substantially all of the risks and rewards of ownership to the lessee but not necessarily legal title. All other leases are classified as operating leases. When assets are subject to finance leases, the present value of the lease payments, together with any unguaranteed residual value, is recognised as a receivable, net of allowances for expected credit losses and residual value impairment, within loans and advances to banks and customers. The difference between the gross receivable and the present value of the receivable is recognised as unearned finance lease income. Finance lease income is recognised in interest income over the term of the lease using the net investment method (before tax) so as to give a constant rate of return on the net investment in the leases.lease. Unguaranteed residual values are reviewed regularly to identify any impairment.
Operating lease assets are included within other assets at cost and depreciated over their estimated useful lives, which equates tolives. The depreciation charge is based on the livesasset’s residual value and the life of the leases, after taking into account anticipated residual values.lease. Operating lease rental income is recognised on a straight-line basis over the life of the lease.
The Group evaluates non-lease arrangements such as outsourcing and similar contracts to determine if they contain a lease which is then accounted for separately.
F-20

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
(2)As lessee
Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for use by the Group. Assets and liabilities arising from a lease are initially measured on a present value basis. The lease payments are discounted using the interest rate implicit in the lease, if that rate can be determined, or the Group’s incremental borrowing rate appropriate for the right-of-use asset arising from the lease, and the liability recognised within other liabilities.
Lease payments are allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use asset is depreciated over the shorter of the asset'sasset’s useful life and the lease term on a straight-line basis.
Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or loss. Short-term leases are leases with a lease term of twelve months or less. Low-value assets comprise IT equipment and small items of office furniture.
(K)Employee benefits
Short-term employee benefits, such as salaries, paid absences, performance-based cash awards and social security costs, are recognised over the period in which the employees provide the related services.
(1)Pension schemes
The Group operates a number of post-retirement benefit schemes for its employees including both defined benefit and defined contribution pension plans. A defined benefit scheme is a pension plan that defines an amount of pension benefit that an employee will receive on retirement, dependent on one or more factors such as age, years of pensionable service and pensionable salary. A defined contribution plan is a pension plan into which the Group pays fixed contributions; there is no legal or constructive obligation to pay further contributions.
(i)    Defined benefit schemes
Scheme assets are included at their fair value and scheme liabilities are measured on an actuarial basis using the projected unit credit method. The defined benefit scheme liabilities are discounted using rates equivalent to the market yields at the balance sheet date on high-quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating to the terms of the related pension liability. The Group’s income statement charge includes the current service cost of providing pension benefits, past service costs, net interest expense (income), and plan administration costs that are not deducted from the return on plan assets. Past service costs, which represents the change in the present value of the defined benefit obligation resulting from a plan amendment or curtailment, are recognised when the plan amendment or curtailment occurs. Net interest expense (income) is calculated by applying the discount rate at the beginning of the period to the net defined benefit liability or asset.
Remeasurements, comprising actuarial gains and losses, the return on plan assets (excluding amounts included in net interest expense (income) and net of the cost of managing the plan assets), and the effect of changes to the asset ceiling (if applicable) are reflected immediately in the balance sheet with a charge or credit recognised in other comprehensive income in the period in which they occur. Remeasurements recognised in other comprehensive income are reflected immediately in retained profits and will not subsequently be reclassified to profit or loss.
The Group’s balance sheet includes the net surplus or deficit, being the difference between the fair value of scheme assets and the discounted value of scheme liabilities at the balance sheet date. Surpluses are only recognised to the extent that they are recoverable through reduced contributions in the future or through refunds from the schemes. In assessing whether a surplus is recoverable, the Group considers (i) its current right to obtain a refund or a reduction in future contributions and (ii) the rights of other parties existing at the balance sheet date. In determining the rights of third parties existing at the balance sheet date, the Group does not anticipate any future acts by other parties.
(ii)    Defined contribution schemes
The costs of the Group’s defined contribution plans are charged to the income statement in the period in which they fall due.
(2)Share-based compensation
Lloyds Banking Group operates a number of equity-settled, share-based compensation plans in respect of services received from certain of its employees. The value of the employee services received in exchange for equity instruments granted under these plans is recognised as an expense over the vesting period of the instruments, with a corresponding increase in equity. This expense is determined by reference to the fair value of the number of equity instruments that are expected to vest. The fair value of equity instruments granted is based on market prices, if available, at the date of grant. In the absence of market prices, the fair value of the instruments at the date of grant is estimated using an appropriate valuation technique, such as a Black-Scholes option pricing model or a Monte Carlo simulation. The determination of fair values excludes the impact of any non-market vesting conditions, which are included in the assumptions used to estimate the number of options that are expected to vest. At each balance sheet date, this estimate is reassessed and if necessary revised. Any revision of the original estimate is recognised in the income statement, together with a corresponding adjustment to equity. Cancellations by employees of contributions to the Group’s Save As You Earn plans are treated as non-vesting conditions and the Group recognises, in the year of cancellation, the amount of the expense that would have otherwise been recognised over the remainder of the vesting period. Modifications are assessed at the date of modification and any incremental charges are charged to the income statement.
F-19

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
(L)NOTE 2: ACCOUNTING POLICIES (continued)
(L)    Taxation
Tax expense comprises current and deferred tax. Current and deferred tax are charged or credited in the income statement except to the extent that the tax arises from a transaction or event which is recognised, in the same or a different period, outside the income statement (either in other comprehensive income, directly in equity, or through a business combination), in which case the tax appears in the same statement as the transaction that gave rise to it. The tax consequences of the Group'sGroup’s dividend payments (including distributions on other equity instruments), if any, are charged or credited to the statement in which the profit distributed originally arose.
Current tax is the amount of corporate income taxes expected to be payable or recoverable based on the profit for the period as adjusted for items that are not taxable or not deductible, and is calculated using tax rates and laws that were enacted or substantively enacted at the balance sheet date.
Current tax includes amounts provided in respect of uncertain tax positions when management expects that, upon examination of the uncertainty by HerHis Majesty’s Revenue and Customs (HMRC) or other relevant tax authority, it is more likely than not that an economic outflow will occur. Provisions reflect management’s best estimate of the ultimate liability based on their interpretation of tax law, precedent and guidance, informed by external tax advice as necessary. Changes in facts and circumstances underlying these provisions are reassessed at each balance sheet date, and the provisions are remeasured as required to reflect current information.
Deferred tax is recognised on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the balance sheet. Deferred tax is calculated using tax rates and laws that have been enacted or substantively enacted at the balance sheet date, and which are expected to apply when the related deferred tax asset is realised or the deferred tax liability is settled.
F-21

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 2: ACCOUNTING POLICIES (continued)
Deferred tax liabilities are generally recognised for all taxable temporary differences but not recognised for taxable temporary differences arising on investments in subsidiaries where the reversal of the temporary difference can be controlled and it is probable that the difference will not reverse in the foreseeable future. Deferred tax liabilities are not recognised on temporary differences that arise from goodwill which is not deductible for tax purposes.
Deferred tax assets are recognised to the extent it is probable that taxable profits will be available against which the deductible temporary differences can be utilised, and are reviewed at each balance sheet date and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.
Deferred tax assets and liabilities are not recognised in respect of temporary differences that arise on initial recognition of assets and liabilities acquired other than in a business combination. Deferred tax is not discounted.
(M)Foreign currency translation
Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic environment in which the entity operates (the functional currency). Foreign currency transactions are translated into the appropriate functional currency using the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement, except when recognised in other comprehensive income as qualifying cash flow or net investment hedges. Non-monetary assets that are measured at fair value are translated using the exchange rate at the date that the fair value was determined. Translation differences on equities and similar non-monetary items held at fair value through profit and loss are recognised in profit or loss as part of the fair value gain or loss. Translation differences on non-monetary financial assets measured at fair value through other comprehensive income, such as equity shares, are included in the fair value reserve in equity unless the asset is a hedged item in a fair value hedge.
The results and financial position of all Group entities that have a functional currency different from the presentation currency are translated into the presentation currency as follows: the assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on the acquisition of a foreign entity, are translated into sterling at foreign exchange rates ruling at the balance sheet date; and the income and expenses of foreign operations are translated into sterling at average exchange rates unless these do not approximate to the foreign exchange rates ruling at the dates of the transactions, in which case income and expenses are translated at the dates of the transactions.
Foreign exchange differences arising on the translation of a foreign operation are recognised in other comprehensive income and accumulated in a separate component of equity together with exchange differences arising from the translation of borrowings and other currency instruments designated as hedges of such investments (see (F)(3) above). On disposal or liquidation of a foreign operation, the cumulative amount of exchange differences relating to that foreign operation is reclassified from equity and included in determining the profit or loss arising on disposal or liquidation.
(N)Provisions and contingent liabilities
Provisions are recognised in respect of present obligations arising from past events where it is probable that outflows of resources will be required to settle the obligations and they can be reliably estimated.
Contingent liabilities are possible obligations whose existence depends on the outcome of uncertain future events or those present obligations where the outflows of resources are uncertain or cannot be measured reliably. Contingent liabilities are not recognised in the financial statements but are disclosed unless they are remote.
Provision is made for expected credit losses in respect of irrevocable undrawn loan commitments and financial guarantee contracts (see (H) above).
(O)Share capital
Incremental costs directly attributable to the issue of new shares or options or to the acquisition of a business are shown in equity as a deduction, net of tax, from the proceeds. Dividends paid on the Group’s ordinary shares are recognised as a reduction in equity in the period in which they are paid.
(P)Cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprise cash and non-mandatory balancesdeposits held with central banks, mandatory deposits held with central banks in demand accounts and amounts due from banks with an original maturity of less than three months.
(Q)Investment in subsidiaries
Investments in subsidiariesmonths that are carried at historical cost, less any provisions for impairment.available to finance the Group’s day-to-day operations.
F-22F-20

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022

NOTE 2(A): CHANGES IN COMPARATIVE DATA
Restatement of cash flow statement following IFRS Interpretations Committee conclusion in April 2022 (see note 1).
Consolidated cash flow statement for the year ended 31 December 2020
As reported
in 2021
£m
Adjustments
£m
As reported
in 2022
£m
Cash flows from operating activities
Profit before tax1,329 – 1,329 
Adjustments for:
Change in operating assets(6,856)974 (5,882)
Change in operating liabilities17,841 – 17,841 
Non-cash and other items3,484 – 3,484 
Tax paid (net)(616)– (616)
Net cash provided by operating activities15,182 974 16,156 
Cash flows from investing activities
Purchase of financial assets(8,539)– (8,539)
Proceeds from sale and maturity of financial assets6,225 – 6,225 
Purchase of fixed assets(2,815)– (2,815)
Proceeds from sale of fixed assets1,063 – 1,063 
Acquisition of businesses, net of cash acquired– – – 
Disposal of businesses, net of cash disposed– – – 
Net cash provided by (used in) investing activities(4,066)– (4,066)
Cash flows from financing activities
Dividends paid to ordinary shareholders– – – 
Distributions on other equity instruments(417)– (417)
Dividends paid to non-controlling interests(7)– (7)
Return of capital contributions(4)– (4)
Interest paid on subordinated liabilities(852)– (852)
Proceeds from issue of subordinated liabilities303 – 303 
Proceeds from issue of other equity instruments1,070 – 1,070 
Repayment of subordinated liabilities(4,156)– (4,156)
Repurchases and redemptions of other equity instruments– – – 
Borrowings from parent company4,799 – 4,799 
Repayments of borrowings to parent company(1,403)– (1,403)
Interest paid on borrowings from parent company(98)– (98)
Net cash used in financing activities(765)– (765)
Effects of exchange rate changes on cash and cash equivalents– 
Change in cash and cash equivalents10,352 974 11,326 
Cash and cash equivalents at beginning of year38,614 1,682 40,296 
Cash and cash equivalents at end of year48,966 2,656 51,622 
F-21

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2(A): CHANGES IN COMPARATIVE DATA (continued)
Note 45(A): Consolidated cash flow statement for the year ended 31 December 2020
(A)    Change in operating assets
As reported
in 2021
£m
Adjustments
£m
As reported
in 2022
£m
Change in amounts due from fellow Lloyds Banking Group undertakings1,116 – 1,116 
Change in other financial assets held at amortised cost(9,688)974 (8,714)
Change in financial assets at fair value through profit or loss610 – 610 
Change in derivative financial instruments479 – 479 
Change in other operating assets627 – 627 
Change in operating assets(6,856)974 (5,882)
Note 45(D): Consolidated cash flow statement for the year ended 31 December 2020
(D)    Analysis of cash and cash equivalents as shown in the balance sheet
As reported
in 2021
£m
Adjustments
£m
As reported
in 2022
£m
Cash and balances at central banks49,888 – 49,888 
Less mandatory reserve deposits1
(4,392)2,656 (1,736)
45,496 2,656 48,152 
Loans and advances to banks and reverse repurchase agreements5,950 – 5,950 
Less amounts with a maturity of three months or more(2,480)– (2,480)
3,470 – 3,470 
Total cash and cash equivalents48,966 2,656 51,622 
1    Mandatory reserve deposits are held with local central banks in accordance with statutory requirements. Where these deposits are not held in demand accounts and are not available to finance the Group’s day-to-day operations they are excluded from cash and cash equivalents.

F-22

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2(A): CHANGES IN COMPARATIVE DATA (continued)
Comparatives have been restated as a result of the Lloyds Banking Group restructure effective from 1 July 2022 and other methodology changes (see note 4).
Note 4: Segmental analysis for the year ended 31 December 2020
As reported in 2021Retail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 20201
Net interest income8,321 2,300 149 10,770 
Other income1,735 673 1,407 3,815 
Total income10,056 2,973 1,556 14,585 
Operating expenses(5,816)(1,673)(1,707)(9,196)
Impairment charge(2,384)(1,280)(396)(4,060)
Profit before tax1,856 20 (547)1,329 
External income11,859 2,496 230 14,585 
Inter-segment (expense) income(1,803)477 1,326 – 
Segment income10,056 2,973 1,556 14,585 
Segment external assets359,171 83,155 157,613 599,939 
Segment external liabilities295,216 126,008 137,597 558,821 
Analysis of segment other income:
Fee and commission income:
Current accounts497 109 610 
Credit and debit card fees517 231 – 748 
Commercial banking fees– 169 – 169 
Factoring– 76 – 76 
Other fees and commissions63 157 101 321 
Fee and commission income1,077 742 105 1,924 
Fee and commission expense(571)(195)(143)(909)
Net fee and commission income506 547 (38)1,015 
Operating lease rental income1,104 16 – 1,120 
Gains less losses on disposal of financial assets at fair value through other comprehensive income– – 145 145 
Other income125 110 1,300 1,535 
Segment other income1,735 673 1,407 3,815 
Other segment items reflected in income statement above:
Depreciation and amortisation1,760 242 668 2,670 
Defined benefit scheme charges97 28 122 247 
Other segment items:
Additions to fixed assets1,684 89 1,042 2,815 

F-23

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2(A): CHANGES IN COMPARATIVE DATA (continued)
Note 4: Segmental analysis for the year ended 31 December 2020
AdjustmentsRetail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 20201
Net interest income(4)171 (167)– 
Other income(127)136 (9)– 
Total income(131)307 (176)– 
Operating expenses(59)(405)464 – 
Impairment charge110 (117)– 
Profit before tax(80)(215)295 – 
External income(369)354 15 – 
Inter-segment (expense) income238 (47)(191)– 
Segment income(131)307 (176)– 
Segment external assets(7,987)9,051 (1,064)– 
Segment external liabilities(10,594)24,720 (14,126)– 
Analysis of segment other income:
Fee and commission income:
Current accounts(69)73 (4)– 
Credit and debit card fees(70)70 – – 
Commercial banking fees– – – – 
Factoring– – – – 
Other fees and commissions(11)– 
Fee and commission income(130)145 (15)– 
Fee and commission expense(14)(12)26 – 
Net fee and commission income(144)133 11 – 
Operating lease rental income– – – – 
Gains less losses on disposal of financial assets at fair value through other comprehensive income– – – – 
Other income17 (20)– 
Segment other income(127)136 (9)– 
Other segment items reflected in income statement above:
Depreciation and amortisation– – – – 
Defined benefit scheme charges(5)– 
Non-income statement segment items:
Additions to fixed assets– – – – 


F-24

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 2(A): CHANGES IN COMPARATIVE DATA (continued)
Note 4: Segmental analysis for the year ended 31 December 2020
As reported in 2022Retail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 20201
Net interest income8,317 2,471 (18)10,770 
Other income1,608 809 1,398 3,815 
Total income9,925 3,280 1,380 14,585 
Operating expenses(5,875)(2,078)(1,243)(9,196)
Impairment charge(2,274)(1,397)(389)(4,060)
Profit (loss) before tax1,776 (195)(252)1,329 
External income11,490 2,850 245 14,585 
Inter-segment (expense) income(1,565)430 1,135 – 
Segment income9,925 3,280 1,380 14,585 
Segment external assets351,184 92,206 156,549 599,939 
Segment external liabilities284,622 150,728 123,471 558,821 
Analysis of segment other income:
Fee and commission income:
Current accounts428 182 – 610 
Credit and debit card fees447 301 – 748 
Commercial banking fees– 169 – 169 
Factoring– 76 – 76 
Other fees and commissions72 159 90 321 
Fee and commission income947 887 90 1,924 
Fee and commission expense(585)(207)(117)(909)
Net fee and commission income362 680 (27)1,015 
Operating lease rental income1,104 16 – 1,120 
Gains less losses on disposal of financial assets at fair value through other comprehensive income– – 145 145 
Other income142 113 1,280 1,535 
Segment other income1,608 809 1,398 3,815 
Other segment items reflected in income statement above:
Depreciation and amortisation1,760 242 668 2,670 
Defined benefit scheme charges100 30 117 247 
Non-income statement segment items:
Additions to fixed assets1,684 89 1,042 2,815 
F-25

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
The preparation of the Group’s financial statements in accordance with IFRS requires management to make judgements, estimates and assumptions in applying the accounting policies that affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may be based upon amounts which differ from those estimates. Estimates, judgements and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. In preparing the financial statements, the Group has considered the impact of climate-related risks on its financial position and performance. While the effects of climate change represent a source of uncertainty, the Group does not consider there to be a material impact on its judgements and estimates from the physical, transition and other climate-related risks in the short to medium term.
The significant judgements, apart from those involving estimation, made by management in applying the Group’s accounting policies in these financial statements (key(critical judgements) and the key sources of estimation uncertainty that may have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year (key estimates)sources of estimation uncertainty), which together are considered critical to the Group’s results and financial position, are as follows:
Allowance for expected credit losses
KeyCritical judgements:Determining an appropriate definition of default against which a probability of default, exposure at default and loss given default parameter can be evaluated
The appropriate lifetime of an exposure to credit risk for the assessment of lifetime losses, notably on revolving products
Establishing the criteria for a significant increase in credit risk (SICR)
The use of management judgement alongside impairment modelling processes to adjust inputs, parameters and outputs to reflect risks not captured by models
Key estimates:source of estimation uncertainty:Base case and multiple economic scenarios (MES) assumptions, including the rate of unemployment and the rate of change of house prices, required for creation of MES scenarios and forward-looking credit parameters
These judgements and estimates are subject to significant uncertainty.
The Group recognises an allowance for expected credit losses (ECLs) for loans and advances to customers and banks, other financial assets held at amortised cost, financial assets (other than equity investments) measured at fair value through other comprehensive income and certain loan commitment and financial guarantee contracts. At 31 December 2021,2022, the Group’s expected credit loss allowance was £4,000£4,796 million (2020: £6,132(2021: £4,000 million), of which £3,806£4,492 million (2020: £5,706 million) was in respect of drawn balances; and the Bank’s expected credit loss allowance was £1,311 million (2020: £2,558 million), of which £1,197 million (2020: £2,313(2021: £3,806 million) was in respect of drawn balances.
The calculation of the Group’s expected credit loss allowances and provisions against loan commitments and guarantees under IFRS 9 requires the Group to make a number of judgements, assumptions and estimates. Further information on the critical accounting judgements and key sources of estimation uncertainty (see above) and other significant judgements and estimates is set out in note 16.
Defined benefit pension scheme obligations
Critical judgement:Determination of an appropriate yield curve
Key sources of estimation uncertainty:Discount rate applied to future cash flows
Expected lifetime of the schemes’ members
Expected rate of future inflationary increases
The net asset recognised in the balance sheet at 31 December 2022 in respect of the Group’s defined benefit pension scheme obligations was £3,732 million comprising an asset of £3,823 million and a liability of £91 million (2021: a net asset of £4,404 million comprising an asset of £4,531 million and a liability of £127 million). The Group’s accounting policy for its defined benefit pension scheme obligations is set out in note 2(K).
The accounting valuation of the Group’s defined benefit pension schemes’ liabilities requires management to make a number of assumptions. The key sources of estimation uncertainty are the discount rate applied to future cash flows, the expected lifetime of the schemes’ members and the expected rate of future inflationary increases.
Income statement and balance sheet sensitivities to changes in the critical accounting estimates and other actuarial assumptions are provided in part (v) of note 27.
Uncertain tax positions
Critical judgement:Interpreting tax rules on the Group’s open tax matters
The Lloyds Banking Group has an open matter in relation to a claim for group relief of losses incurred in its former Irish banking subsidiary, which ceased trading on 31 December 2010. In 2013, HMRC informed the Lloyds Banking Group that its interpretation of the UK rules means that the group relief is not available. In 2020, HMRC concluded their enquiry into the matter and issued a closure notice. The Lloyds Banking Group’s interpretation of the UK rules has not changed and hence it has appealed to the First Tier Tax Tribunal, with a hearing expected in 2023. If the final determination of the matter by the judicial process is that HMRC’s position is correct, management estimate that this would result in an increase in current tax liabilities of approximately £760 million (including interest) and a reduction in the Group's deferred tax asset of approximately £295 million. The Lloyds Banking Group, having taken appropriate advice, does not consider that this is a case where additional tax will ultimately fall due.
The Group makes other estimates in relation to tax which do not require significant judgements, see further discussion in note 28.
F-26

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
Regulatory and legal provisions
Critical judgements:Determining the scope of reviews required by regulators
The impact of legal decisions that may be relevant to claims received
Determining whether a reliable estimate is available for obligations arising from past events
Key sources of estimation uncertainty:The number of future complaints
The proportion of complaints that will be upheld
The average cost of redress
At 31 December 2022, the Group carried provisions of £708 million (2021: £1,054 million) against the cost of making redress payments to customers and the related administration costs in connection with historical regulatory breaches.
Determining the amount of the provisions, which represent management’s best estimate of the cost of settling these issues, requires the exercise of significant judgement and estimation. It will often be necessary to form a view on matters which are inherently uncertain, such as the scope of reviews required by regulators, and to estimate the number of future complaints, the extent to which they will be upheld, the average cost of redress and the impact of decisions reached by legal and other review processes that may be relevant to claims received. Consequently the continued appropriateness of the underlying assumptions is reviewed on a regular basis against actual experience and other relevant evidence and adjustments made to the provisions where appropriate.
Management has applied significant judgement in determining the provision required for HBOS Reading; further details are provided in note 29.
Fair value of financial instruments
Key source of estimation uncertainty:Interest rate spreads, earnings multiples and interest rate volatility
At 31 December 2022, the carrying value of the Group’s financial instrument assets held at fair value was £28,074 million (2021: £35,095 million), and its financial instrument liabilities held at fair value was £11,050 million (2021: £11,180 million).
The Group’s valuation control framework and a description of level 1, 2 and 3 financial assets and liabilities is set out in note 41(2). The valuation techniques for level 3 financial instruments involve management judgement and estimates, the extent of which depends on the complexity of the instrument and the availability of market observable information. In addition, in line with market practice, the Group applies credit, debit and funding valuation adjustments in determining the fair value of its uncollateralised derivative positions. A description of these adjustments is set out in note 41.
Capitalised software enhancements
Critical judgement:Assessing future trading conditions that could affect the Group’s business operations
Key source of estimation uncertainty:Estimated useful life of internally generated capitalised software
At 31 December 2022, the carrying value of the Group’s capitalised software enhancements was £3,964 million (2021: £3,383 million).
In determining the estimated useful life of capitalised software enhancements, management consider the product’s lifecycle and the Group’s technology strategy; assets are reviewed annually to assess whether there is any indication of impairment and to confirm that the remaining estimated useful life is still appropriate. For the year ended 31 December 2022, the amortisation charge was £825 million (2021: £884 million), and at 31 December 2022, the weighted-average remaining estimated useful life of the Group’s capitalised software enhancements was 4.5 years (2021: 4.7 years). If the Group reduced by one year the estimated useful life of those assets with a remaining estimated useful life of more than two years at 31 December 2022, the 2023 amortisation charge would be approximately £200 million higher.
Consideration of climate change
Financial statement preparation includes the consideration of the impact of climate change on the Group’s financial statements. There has been no material impact identified on the financial reporting judgement and estimates. In particular, the directors considered the impact of climate change in respect of the:
Going concern of the Group for a period of at least 12 months from the date of approval of the financial statements
Assessment of impairment of non-financial assets including goodwill
Carrying value and useful economic lives of property, plant and equipment
Fair value of financial assets and liabilities. These are generally based on market indicators which include the market’s assessment of climate risk
Economic scenarios used for measurement of expected credit losses and the behavioural lifetime of assets against the expected time horizons of when climate risks may materialise
Forecasting of the Group's future UK taxable profits, which impacts deferred tax recognition
Whilst there is currently no material short-term impact of climate change expected, the Group acknowledges the long-term nature of climate risk and continues to monitor and assess climate risks highlighted in the risk management section on page 47.
F-27

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: SEGMENTAL ANALYSIS
The Group provides a wide range of banking and financial services in the UK and in certain locations overseas. The Group Executive Committee (GEC) of the Lloyds Banking Group has been determined to be the chief operating decision-maker, as defined by IFRS 8 Operating Segments, for the Group. The Group’s operating segments reflect its organisational and management structures. The GEC reviews the Group’s internal reporting based around these segments in order to assess performance and allocate resources. They consider interest income and expense on a net basis and consequently the total interest income and expense for all reportable segments is presented net. The segments are differentiated by the type of products provided and by whether the customers are individuals or corporate entities.
During the year ended 31 December 2022, there were changes as a result of the Lloyds Banking Group restructure effective from 1 July 2022 and other methodology changes (comparatives have been restated accordingly):
Business Banking and Commercial Cards moved from Retail to Commercial Banking. Wealth moved to Retail.
The Group reviewed and updated its methodology for liquidity transfer pricing between segments.
The Group's restructure created a revised organisational structure under its divisions. The Group completed a review and determined that it had two operating and reportable segments: Retail and Commercial Banking:
Retail offers a broad range of financial services products to personal customers, including current accounts, savings, mortgages, credit cards, unsecured loans, motor finance and leasing solutions.
Commercial Banking serves small and medium businesses as well as corporate and institutional clients, providing lending, transactional banking, working capital management, debt financing and risk management services.
Other comprises income and expenditure not attributed to the Group's operating segments. These amounts include the costs of certain central and head office functions.
Inter-segment services are generally recharged at cost, although some attract a margin. Inter-segment lending and deposits are generally entered into at market rates, except that non-interest bearing balances are priced at a rate that reflects the external yield that could be earned on such funds.
For the majority of those derivative contracts entered into by business units for risk management purposes, the business unit recognises the net interest income or expense on an accrual accounting basis and transfers the remainder of the movement in the fair value of the derivative to the central function where the resulting accounting volatility is managed where possible through the establishment of hedge accounting relationships. Any change in fair value of the hedged instrument attributable to the hedged risk is also recorded within the central function. This allocation of the fair value of the derivative and change in fair value of the hedged instrument attributable to the hedged risk avoids accounting asymmetry in segmental results and leads to accounting volatility, which is managed centrally and reported within Other.
F-28

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: SEGMENTAL ANALYSIS (continued)

Retail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 2022
Net interest income9,746 3,227 132 13,105 
Other income1,684 947 1,009 3,640 
Total income11,430 4,174 1,141 16,745 
Operating expenses(5,696)(2,207)(1,296)(9,199)
Impairment (charge) credit(1,373)(471)392 (1,452)
Profit before tax4,361 1,496 237 6,094 
External income11,996 3,375 1,374 16,745 
Inter-segment (expense) income(566)799 (233) 
Segment income11,430 4,174 1,141 16,745 
Segment external assets372,585 89,536 154,807 616,928 
Segment external liabilities314,051 140,923 122,895 577,869 
Analysis of segment other income:
Fee and commission income:
Current accounts420 222  642 
Credit and debit card fees734 456  1,190 
Commercial banking fees 196  196 
Factoring 79  79 
Other fees and commissions66 149 30 245 
Fee and commission income1,220 1,102 30 2,352 
Fee and commission expense(665)(280)(156)(1,101)
Net fee and commission income555 822 (126)1,251 
Operating lease rental income1,065 12  1,077 
Gains less losses on disposal of financial assets at fair value through other comprehensive income  (76)(76)
Other income64 113 1,211 1,388 
Segment other income1,684 947 1,009 3,640 
Other segment items reflected in income statement above:
Depreciation and amortisation1,216 195 937 2,348 
Defined benefit scheme charges72 28 25 125 
Non-income statement segment items:
Additions to fixed assets2,146 94 1,464 3,704 
F-29

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: SEGMENTAL ANALYSIS (continued)

Retail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 20211
Net interest income8,515 2,479 42 11,036 
Other income1,596 918 1,123 3,637 
Total income10,111 3,397 1,165 14,673 
Operating expenses(5,878)(2,732)(1,596)(10,206)
Impairment credit (charge)447 869 1,318 
Profit (loss) before tax4,680 1,534 (429)5,785 
External income11,200 3,172 301 14,673 
Inter-segment (expense) income(1,089)225 864 – 
Segment income10,111 3,397 1,165 14,673 
Segment external assets364,375 85,806 152,668 602,849 
Segment external liabilities312,578 145,273 104,226 562,077 
Analysis of segment other income:
Fee and commission income:
Current accounts425 209 – 634 
Credit and debit card fees533 345 – 878 
Commercial banking fees– 247 37 284 
Factoring– 76 – 76 
Other fees and commissions65 171 87 323 
Fee and commission income1,023 1,048 124 2,195 
Fee and commission expense(571)(247)(124)(942)
Net fee and commission income452 801 – 1,253 
Operating lease rental income1,046 13 – 1,059 
Gains less losses on disposal of financial assets at fair value through other comprehensive income– – (116)(116)
Other income98 104 1,239 1,441 
Segment other income1,596 918 1,123 3,637 
Other segment items reflected in income statement above:
Depreciation and amortisation1,525 273 979 2,777 
Defined benefit scheme charges89 29 118 236 
Non-income statement segment items:
Additions to fixed assets1,922 168 1,012 3,102 
1Restated, see page F-28.
F-30

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: SEGMENTAL ANALYSIS (continued)

Retail
£m
Commercial
Banking
£m
Other
£m
Group
£m
Year ended 31 December 20201
Net interest income8,317 2,471 (18)10,770 
Other income1,608 809 1,398 3,815 
Total income9,925 3,280 1,380 14,585 
Operating expenses(5,875)(2,078)(1,243)(9,196)
Impairment charge(2,274)(1,397)(389)(4,060)
Profit (loss) before tax1,776 (195)(252)1,329 
External income11,490 2,850 245 14,585 
Inter-segment (expense) income(1,565)430 1,135 – 
Segment income9,925 3,280 1,380 14,585 
Segment external assets351,184 92,206 156,549 599,939 
Segment external liabilities284,622 150,728 123,471 558,821 
Analysis of segment other income:
Fee and commission income:
Current accounts428 182 – 610 
Credit and debit card fees447 301 – 748 
Commercial banking fees– 169 – 169 
Factoring– 76 – 76 
Other fees and commissions72 159 90 321 
Fee and commission income947 887 90 1,924 
Fee and commission expense(585)(207)(117)(909)
Net fee and commission income362 680 (27)1,015 
Operating lease rental income1,104 16 – 1,120 
Gains less losses on disposal of financial assets at fair value through other comprehensive income– – 145 145 
Other income142 113 1,280 1,535 
Segment other income1,608 809 1,398 3,815 
Other segment items reflected in income statement above:
Depreciation and amortisation1,760 242 668 2,670 
Defined benefit scheme charges100 30 117 247 
Non-income statement segment items:
Additions to fixed assets1,684 89 1,042 2,815 
1Restated, see page F-28.
Geographical areas
The Group’s operations are predominantly UK-based and as a result an analysis between UK and non-UK activities is not provided.
F-31

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 5: NET INTEREST INCOME
Weighted average effective interest rate
2022
%
2021
%
2020
%
2022
£m
2021
£m
2020
£m
Interest income:
Loans and advances to banks and reverse repurchase agreements1.16 0.11 0.20 947 70 114 
Loans and advances to customers and reverse repurchase agreements3.01 2.55 2.76 14,523 12,334 13,358 
Debt securities2.22 1.57 1.82 145 74 92 
Financial assets held at amortised cost2.73 2.27 2.48 15,615 12,478 13,564 
Financial assets at fair value through other comprehensive income4.02 1.69 1.12 947 442 302 
Total interest income1
2.79 2.24 2.42 16,562 12,920 13,866 
Interest expense:
Deposits from banks1.90 1.34 1.19 (78)(66)(82)
Customer deposits0.34 0.12 0.40 (1,083)(386)(1,270)
Repurchase agreements at amortised cost1.79 0.10 0.36 (827)(22)(117)
Debt securities in issue2
2.08 1.37 1.13 (1,075)(746)(761)
Lease liabilities2.07 2.01 2.36 (27)(30)(39)
Subordinated liabilities5.55 7.01 7.19 (367)(634)(827)
Total interest expense3
0.81 0.45 0.71 (3,457)(1,884)(3,096)
Net interest income13,105 11,036 10,770 
1Includes £21 million (2021: £10 million; 2020: £10 million) of interest income on liabilities with negative interest rates, £29 million (2021: £38 million; 2020: £42 million) in respect of interest income on finance leases and £682 million (2021: £695 million) in respect of hire purchase receivables.
2The impact of the Group’s hedging arrangements is included on this line; excluding this impact the weighted average effective interest rate in respect of debt securities in issue would be 4.17 per cent (2021: 2.30 per cent; 2020: 2.42 per cent).
3Includes £5 million (2021: £2 million; 2020: £23 million) of interest expense on assets with negative interest rates.
Included within interest income is £271 million (2021: £173 million; 2020: £170 million) in respect of credit-impaired financial assets. Net interest income also includes a credit of £1 million (2021: credit of £584 million; 2020: credit of £727 million) transferred from the cash flow hedging reserve (see note 33).
NOTE 6: NET FEE AND COMMISSION INCOME
2022
£m
2021
£m
2020
£m
Fee and commission income:
Current accounts642 634 610 
Credit and debit card fees1,190 878 748 
Commercial banking fees196 284 169 
Factoring79 76 76 
Other fees and commissions245 323 321 
Total fee and commission income2,352 2,195 1,924 
Fee and commission expense(1,101)(942)(909)
Net fee and commission income1,251 1,253 1,015 
Fees and commissions which are an integral part of the effective interest rate form part of net interest income shown in note 5. Fees and commissions relating to instruments that are held at fair value through profit or loss are included within net trading income shown in note 7.
In determining the disaggregation of fees and commissions the Group has considered how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors, including those that are impacted by climate-related factors. It has determined that the above disaggregation by product type provides useful information that does not aggregate items that have substantially different characteristics and is not too detailed.
At 31 December 2022, the Group held on its balance sheet £99 million (31 December 2021: £76 million) in respect of services provided to customers and £63 million (31 December 2021: £70 million) in respect of amounts received from customers for services to be provided after the balance sheet date. Current unsatisfied performance obligations amount to £138 million (31 December 2021: £143 million); the Group expects to receive substantially all of this revenue by 2024.
F-32

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 6: NET FEE AND COMMISSION INCOME (continued)
Income recognised during the year included £5 million (2021: £13 million) in respect of amounts included in the contract liability balance at the start of the year and £nil (2021: £nil) in respect of amounts from performance obligations satisfied in previous years.
The most significant performance obligations undertaken by the Group are in respect of current accounts, the provision of other banking services for commercial customers and credit and debit card services.
In respect of current accounts, the Group receives fees for the provision of bank account and transaction services such as ATM services, fund transfers, overdraft facilities and other value-added offerings.
For commercial customers, alongside its provision of current accounts, the Group provides other corporate banking services including factoring and commitments to provide loan financing. Loan commitment fees are included in fees and commissions where the loan is not expected to be drawn down by the customer.
The Group receives interchange and merchant fees, together with fees for overseas use and cash advances, for provision of card services to cardholders and merchants.
NOTE 7: NET TRADING INCOME
2022
£m
2021
£m
2020
£m
Foreign exchange translation gains6 10 74 
Gains on foreign exchange trading transactions341 329 326 
Total foreign exchange347 339 400 
Investment property losses – (20)
Securities and other (losses) gains (see below)(167)46 370 
Net trading income180 385 750 
Securities and other gains comprise net gains (losses) arising on assets and liabilities held at fair value through profit or loss as follows:
2022
£m
2021
£m
2020
£m
Net income arising on assets and liabilities mandatorily held at fair value through profit or loss:
Financial instruments held for trading1
(24)94 440 
Other financial instruments mandatorily held at fair value through profit or loss:
Debt securities, loans and advances7 37 
Equity shares3 11 
(14)111 486 
Net expense arising on assets and liabilities designated at fair value through profit or loss(153)(65)(116)
Securities and other (losses) gains(167)46 370 
1    Includes hedge ineffectiveness in respect of fair value hedges (2022: loss of £21 million, 2021: gain of £195 million; 2020: gain of £546 million) and cash flow hedges (2022: loss of £6 million, 2021: loss of £58 million; 2020: gain of £259 million).
NOTE 8: OTHER OPERATING INCOME
2022
£m
2021
£m
2020
£m
Operating lease rental income1,077 1,059 1,120 
Gains less losses on disposal of financial assets at fair value through other comprehensive income (note 33)(76)(116)145 
Liability management(21)(39)(216)
Intercompany recharges and other1,229 1,095 1,001 
Total other operating income2,209 1,999 2,050 
F-33

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 9: OPERATING EXPENSES
2022
£m
2021
£m
2020
£m
Staff costs:
Salaries2,350 2,260 2,382 
Performance-based compensation409 282 106 
Social security costs322 290 271 
Pensions and other post-retirement benefit schemes (note 27)439 523 552 
Restructuring costs36 88 161 
Other staff costs297 249 143 
3,853 3,692 3,615 
Premises and equipment costs:
Rent and rates102 116 115 
Repairs and maintenance136 161 172 
Other1
54 (62)138 
292 215 425 
Other expenses:
Communications and data processing1,412 1,154 996 
Advertising and promotion170 161 184 
Professional fees210 150 128 
Regulatory and legal provisions (note 29)225 1,177 414 
Other689 880 760 
2,706 3,522 2,482 
Depreciation and amortisation:
Depreciation of property, plant and equipment2
1,453 1,823 2,017 
Amortisation of other intangible assets (note 20)895 954 653 
2,348 2,777 2,670 
Goodwill impairment (note 19) – 
Total operating expenses9,199 10,206 9,196 
1Net of profits on disposal of operating lease assets of £197 million (2021: £249 million; 2020: £127 million).
2Comprising depreciation in respect of premises £112 million (2021: £121 million; 2020: £124 million), equipment £558 million (2021: £777 million; 2020: £676 million), operating lease assets £570 million (2021: £709 million; 2020: £1,002 million) and right-of-use assets £213 million (2021: £216 million; 2020: £215 million).
Average headcount
The average number of persons on a headcount basis employed by the Group during the year was as follows:
202220212020
UK62,06263,64967,115
Overseas487512515
Total62,54964,16167,630
F-34

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 10: AUDITORS’ REMUNERATION
Fees payable to the Bank's auditors1 by the Group are as follows:
2022
£m
2021
£m
2020
£m
Fees payable for the:
– audit of the Bank's current year Annual report4.9 4.7 4.5 
– audits of the Bank's subsidiaries10.8 9.5 8.9 
– total audit fees in respect of the statutory audit of Group entities2
15.7 14.2 13.4 
– services normally provided in connection with statutory and regulatory filings or engagements0.8 0.7 1.6 
Total audit fees3
16.5 14.9 15.0 
Other audit-related fees3
0.4 0.4 0.3 
All other fees3
0.2 0.5 0.9 
Total non-audit services4
0.6 0.9 1.2 
Total fees payable to the Bank’s auditors by the Group17.1 15.8 16.2 
1    Deloitte LLP became the Group’s statutory auditor in 2021. PricewaterhouseCoopers LLP was the statutory auditor during 2020.
2    As defined by the Financial Reporting Council (FRC).
3    As defined by the Securities and Exchange Commission (SEC).
4    As defined by the SEC. Total non-audit services as defined by the FRC include all fees other than audit fees in respect of the statutory audit of Group entities. These fees totalled £1.4 million in 2022 (2021: £1.6 million; 2020: £2.8 million).
The following types of services are included in the categories listed above:
Audit fees: This category includes fees in respect of the audit of the Group’s annual financial statements and other services in connection with regulatory filings. Other services supplied pursuant to legislation relate primarily to costs incurred in connection with client asset assurance and with the Sarbanes-Oxley Act requirements associated with the audit of the financial statements of Lloyds Banking Group filed on its Form 20-F.
Other audit-related fees: This category includes fees in respect of services for assurance and related services that are reasonably related to the performance of the audit or review of the financial statements, for example acting as reporting accountants in respect of debt prospectuses required by the Listing Rules.
All other fees: This category includes other assurance services not related to the performance of the audit or review of the financial statements, for example the review of controls operated by the Group on behalf of a third party. The auditors are not engaged to provide tax services.
It is the Group’s policy to use the auditors only on assignments in cases where their knowledge of the Group means that it is neither efficient nor cost effective to employ another firm of accountants.
Lloyds Banking Group has procedures that are designed to ensure auditor independence for Lloyds Banking Group plc and all of its subsidiaries, including prohibiting certain non-audit services. All audit and non-audit assignments must be pre-approved by the Lloyds Banking Group Audit Committee (the Audit Committee) on an individual engagement basis; for certain types of non-audit engagements where the fee is ‘de minimis’ the Audit Committee has pre-approved all assignments subject to confirmation by management. On a quarterly basis, the Audit Committee receives and reviews a report detailing all pre-approved services and amounts paid to the auditors for such pre-approved services.
During the year the auditors1 also earned fees payable by entities outside the consolidated Lloyds Bank Group in respect of the following:
2022
£m
2021
£m
2020
£m
Audits of Group pension schemes0.3 0.3 0.1 
Reviews of the financial position of corporate and other borrowers – 1.3 
1    Deloitte LLP became the Group’s statutory auditor in 2021. PricewaterhouseCoopers LLP was the statutory auditor during 2020.
F-35

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 11: IMPAIRMENT
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Year ended 31 December 2022
Impact of transfers between stages(23)573 357  907 
Other changes in credit quality(284)90 663 78 547 
Additions and repayments114 97 (91)(58)62 
Methodology and model changes2 11 (47)(29)(63)
Other items  (1) (1)
(168)198 524 (9)545 
Total impairment charge (credit)(191)771 881 (9)1,452 
In respect of:
Loans and advances to banks9    9 
Loans and advances to customers(232)679 882 (9)1,320 
Debt securities6    6 
Financial assets at amortised cost(217)679 882 (9)1,335 
Impairment charge (credit) on drawn balances(217)679 882 (9)1,335 
Loan commitments and financial guarantees20 92 (1) 111 
Financial assets at fair value through other comprehensive income6    6 
Total impairment charge (credit)(191)771 881 (9)1,452 
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Year ended 31 December 2021
Impact of transfers between stages74 (474)339 – (61)
Other changes in credit quality(313)(307)252 (48)(416)
Additions and repayments(231)(379)(97)(87)(794)
Methodology and model changes(63)15 – (42)
Other items(11)– (5)
(605)(667)150 (135)(1,257)
Total impairment (credit) charge(531)(1,141)489 (135)(1,318)
In respect of:
Loans and advances to banks(4)– – – (4)
Loans and advances to customers(436)(1,008)498 (135)(1,081)
Financial assets at amortised cost(440)(1,008)498 (135)(1,085)
Impairment (credit) charge on drawn balances(440)(1,008)498 (135)(1,085)
Loan commitments and financial guarantees(89)(133)(9)– (231)
Financial assets at fair value through other comprehensive income(2)– – – (2)
Total impairment (credit) charge(531)(1,141)489 (135)(1,318)
F-36

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 11: IMPAIRMENT (continued)
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Year ended 31 December 2020
Impact of transfers between stages(168)925 699 – 1,456 
Other changes in credit quality909 1,164 167 2,246 
Additions and repayments77 173 (52)(30)168 
Methodology and model changes(31)170 26 – 165 
Other items– – 25 – 25 
955 349 1,163 137 2,604 
Total impairment charge787 1,274 1,862 137 4,060 
In respect of:
Loans and advances to banks– – – 
Loans and advances to customers678 1,130 1,853 137 3,798 
Financial assets at amortised cost682 1,130 1,853 137 3,802 
Impairment charge on drawn balances682 1,130 1,853 137 3,802 
Loan commitments and financial guarantees100 144 – 253 
Financial assets at fair value through other comprehensive income– – – 
Total impairment charge787 1,274 1,862 137 4,060 
The impairment charge contained no release (2021: release of £77 million; 2020: charge of £41 million) in respect of residual value impairment and voluntary terminations within the Group’s UK motor finance business.
The Group’s impairment charge comprises the following items:
Impact of transfers between stages
The net impact on the impairment charge of transfers between stages.
Other changes in credit quality
Changes in loss allowance as a result of movements in risk parameters that reflect changes in customer quality, but which have not resulted in a transfer to a different stage. This also contains the impact on the impairment charge as a result of write-offs and recoveries, where the related loss allowances are reassessed to reflect ultimate realisable or recoverable value.
Additions and repayments
Expected loss allowances are recognised on origination of new loans or further drawdowns of existing facilities. Repayments relate to the reduction of loss allowances resulting from the repayments of outstanding balances that have been provided against.
Methodology and model changes
Increase or decrease in impairment charge as a result of adjustments to the models used for expected credit loss calculations; as changes to either the model inputs or the underlying assumptions, as well as the impact of changing the models used.
Movements in the Group’s impairment allowances are shown in note 15.
F-37

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 12: TAX EXPENSE
(A)Analysis of tax (expense) credit for the year
2022
£m
2021
£m
2020
£m
UK corporation tax:
Current tax on profit for the year(1,050)(1,349)(423)
Adjustments in respect of prior years110 83 336 
(940)(1,266)(87)
Foreign tax:
Current tax on profit for the year(20)(21)(18)
Adjustments in respect of prior years(12)22 24 
(32)
Current tax expense(972)(1,265)(81)
Deferred tax:
Current year(498)851 508 
Adjustments in respect of prior years170 (169)(290)
Deferred tax (expense) credit(328)682 218 
Tax (expense) credit(1,300)(583)137 
(B)Factors affecting the tax (expense) credit for the year
The UK corporation tax rate for the year was 19.0 per cent (2021: 19.0 per cent; 2020: 19.0 per cent). An explanation of the relationship between tax (expense) credit and accounting profit is set out below.
2022
£m
2021
£m
2020
£m
Profit before tax6,094 5,785 1,329 
UK corporation tax thereon(1,158)(1,099)(253)
Impact of surcharge on banking profits(340)(415)(122)
Non-deductible costs: conduct charges(5)(167)(24)
Non-deductible costs: bank levy(25)(19)(30)
Other non-deductible costs(58)(59)(62)
Non-taxable income48 22 37 
Tax relief on coupons on other equity instruments46 65 79 
Tax-exempt gains on disposals – 
Tax losses where no deferred tax recognised – (3)
Remeasurement of deferred tax due to rate changes(21)1,168 435 
Differences in overseas tax rates(55)(17)10 
Adjustments in respect of prior years268 (64)70 
Tax (expense) credit(1,300)(583)137 
NOTE 13: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
These comprise:
2022
£m
2021
£m
Loans and advances to customers1,132 1,559 
Equity shares239 239 
Total1,371 1,798 
At 31 December 2022 £1,000 million (2021: £1,500 million) of financial assets at fair value through profit or loss had a contractual residual maturity of greater than one year.
For amounts included above which are subject to repurchase and reverse repurchase agreements see note 44.
F-38

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS
The fair values and notional amounts of derivative instruments are set out in the following table:
20222021
Contract/
notional
amount
£m
Fair value
assets
£m
Fair value
liabilities
£m
Contract/
notional
amount
£m
Fair value
assets
£m
Fair value
liabilities
£m
Trading and other
Exchange rate contracts:
Spot, forwards and futures17,471 244 362 12,243 144 156 
Currency swaps96,614 1,255 1,613 155,190 693 595 
Options purchased30 1  – – 
Options written30  1 – – 
114,145 1,500 1,976 167,443 837 751 
Interest rate contracts:
Interest rate swaps1,120,668 2,164 3,112 931,834 4,525 3,300 
Forward rate agreements   21 – – 
Options purchased1,881 57  2,128 19 – 
Options written1,750  59 1,229 – 10 
1,124,299 2,221 3,171 935,212 4,544 3,310 
Credit derivatives4,058 105 97 4,390 64 101 
Equity and other contracts63 12 141 44 11 166 
Total derivative assets/liabilities - trading and other1,242,565 3,838 5,385 1,107,089 5,456 4,328 
Hedging
Derivatives designated as fair value hedges:
Interest rate swaps128,153 8 496 147,724 41 307 
Currency swaps35 1  34 – 
128,188 9 496 147,758 48 307 
Derivatives designated as cash flow hedges:
Interest rate swaps235,916   97,942 – – 
Exchange rate forward rate agreements310 10 10 571 
236,226 10 10 98,513 
Total derivative assets/liabilities - hedging364,414 19 506 246,271 55 315 
Total recognised derivative assets/liabilities1,606,979 3,857 5,891 1,353,360 5,511 4,643 
The notional amount of the contract does not represent the Group’s exposure to credit risk, which is limited to the current cost of replacing contracts with a positive value to the Group should the counterparty default. To reduce credit risk the Group uses a variety of credit enhancement techniques such as netting and collateralisation, where security is provided against the exposure; a large proportion of the Group’s derivatives are held through exchanges such as London Clearing House and are collateralised through those exchanges. Further details are provided in note 44 Credit risk.
The Group holds derivatives as part of the following strategies:
Customer driven, where derivatives are held as part of the provision of risk management products to Group customers
To manage and hedge the Group’s interest rate and foreign exchange risk arising from normal banking business. The hedge accounting strategy adopted by the Group is to utilise a combination of fair value and cash flow hedge approaches as described in note 44
The principal derivatives used by the Group are as follows:
Interest rate related contracts include interest rate swaps, forward rate agreements and options. An interest rate swap is an agreement between two parties to exchange fixed and floating interest payments, based upon interest rates defined in the contract, without the exchange of the underlying principal amounts. Forward rate agreements are contracts for the payment of the difference between a specified rate of interest and a reference rate, applied to a notional principal amount at a specific date in the future. An interest rate option gives the buyer, on payment of a premium, the right, but not the obligation, to fix the rate of interest on a future loan or deposit, for a specified period and commencing on a specified future date
Exchange rate related contracts include forward foreign exchange contracts, currency swaps and options. A forward foreign exchange contract is an agreement to buy or sell a specified amount of foreign currency on a specified future date at an agreed rate. Currency swaps generally involve the exchange of interest payment obligations denominated in different currencies; the exchange of principal can be notional or actual. A currency option gives the buyer, on payment of a premium, the right, but not the obligation, to sell specified amounts of currency at agreed rates of exchange on or before a specified future date
Credit derivatives, principally credit default swaps, are used by the Group as part of its trading activity and to manage its own exposure to credit risk. A credit default swap is a swap in which one counterparty receives a premium at pre-set intervals in consideration for guaranteeing to make a specific payment should a negative credit event take place
Equity derivatives are also used by the Group as part of its equity-based retail product activity to eliminate the Group’s exposure to fluctuations in various international stock exchange indices. Index-linked equity options are purchased which give the Group the right, but not the obligation, to buy or sell a specified amount of equities, or basket of equities, in the form of published indices on or before a specified future date
F-39

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Details of the Group’s hedging instruments are set out below:
Maturity
At 31 December 2022Up to 1 month
£m
1–3 months
£m
3–12 months
£m
1–5 years
£m
Over 5 years
£m
Total
£m
Fair value hedges
Interest rate
Cross currency swap
Notional    35 35 
Average fixed interest rate    1.28%
Average EUR/GBP exchange rate    1.38 
Interest rate swap
Notional796 12,236 31,539 51,094 32,488 128,153 
Average fixed interest rate3.20%0.10%0.68%2.04%1.88%
Cash flow hedges
Foreign exchange
Currency swap
Notional16 35 207 48 4 310 
Average EUR/GBP exchange rate     
Average USD/GBP exchange rate1.23 1.26 1.19 1.23 1.18 
Interest rate
Interest rate swap
Notional4,476 4,891 24,929 152,862 48,758 235,916 
Average fixed interest rate3.18%1.46%2.42%2.46%1.63%
Maturity
At 31 December 2021Up to 1 month
£m
1–3 months
£m
3–12 months
£m
1–5 years
£m
Over 5 years
£m
Total
£m
Fair value hedges
Interest rate
Cross currency swap
Notional– – – – 34 34 
Average fixed interest rate– – – – 1.28%
Average EUR/GBP exchange rate– – – – 1.38 
Interest rate swap
Notional283 1,684 15,631 105,666 24,460 147,724 
Average fixed interest rate2.21%2.13%0.94%0.62%1.87%
Cash flow hedges
Foreign exchange
Currency swap
Notional31 117 325 98 – 571 
Average EUR/GBP exchange rate1.14 1.16 1.15 1.13 – 
Average USD/GBP exchange rate1.36 1.35 1.37 1.34 1.34 
Interest rate
Interest rate swap
Notional1,000 500 9,542 51,186 35,714 97,942 
Average fixed interest rate0.00%0.17%0.56%0.88%0.67%
F-40

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The carrying amounts of the Group’s hedging instruments are as follows:
Carrying amount of the hedging instrument
At 31 December 2022Contract/
notional
amount
£m
Assets
£m
Liabilities
£m
Changes in fair
value used for
calculating hedge
ineffectiveness
£m
Fair value hedges
Interest rate
Currency swaps35 1  (2)
Interest rate swaps128,153 8 496 3,108 
Cash flow hedges
Foreign exchange
Currency swaps310 10 10 25 
Interest rate
Interest rate swaps235,916   (6,417)
Carrying amount of the hedging instrument
At 31 December 2021Contract/
notional
amount
£m
Assets
£m
Liabilities
£m
Changes in fair
value used for
calculating hedge
ineffectiveness
£m
Fair value hedges
Interest rate
Currency swaps34 – (2)
Interest rate swaps147,724 41 307 1,887 
Cash flow hedges
Foreign exchange
Currency swaps571 (26)
Interest rate
Interest rate swaps97,942 – – (2,444)
All amounts are held within derivative financial instruments.
F-41

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The Group’s hedged items are as follows:
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
£m
Cash flow hedging reserve
Continuing
hedges
£m
Discontinued
hedges
£m
At 31 December 2022Assets
£m
Liabilities
£m
Assets
£m
Liabilities
£m
Fair value hedges
Interest rate
Fixed rate mortgages1
73,282  (2,602) (3,199)
Fixed rate issuance2
 28,391  2,069 2,422 
Fixed rate bonds3
19,259  (1,549) (2,350)
Cash flow hedges
Foreign exchange
Foreign currency issuance2
(25)6 11 
Customer deposits4
  3 
Interest rate
Customer loans1
5,931 (6,051)(921)
Central bank balances5
2,194 (1,597)(916)
Customer deposits4
(1,661)2,332 (46)
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
£m
Cash flow hedging reserve
Continuing
hedges
£m
Discontinued
hedges
£m
At 31 December 2021Assets
£m
Liabilities
£m
Assets
£m
Liabilities
£m
Fair value hedges
Interest rate
Fixed rate mortgages1
88,791 – (872)– (2,081)
Fixed rate issuance2
– 33,128 – 411 1,149 
Fixed rate bonds3
25,019 – 342 – (758)
Cash flow hedges
Foreign exchange
Foreign currency issuance2
(19)17 
Customer deposits4
21 – – 
Interest rate
Customer loans1
1,842 (711)453 
Central bank balances5
588 (235)(109)
Customer deposits4
(89)32 (85)
1Included within loans and advances to customers.
2Included within debt securities in issue.
3Included within financial assets at fair value through other comprehensive income.
4Included within customer deposits.
5Included within cash and balances at central banks.
The accumulated amount of fair value hedge adjustments remaining in the balance sheet for hedged items that have ceased to be adjusted for hedging gains and losses is a liability of £1,449 million relating to fixed rate issuances of £221 million and mortgages of £1,228 million (2021: liability of £548 million relating to fixed rate issuances of £270 million and mortgages of £278 million).
F-42

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Gains and losses arising from hedge accounting are summarised as follows:
Gain (loss)
recognised
in other
comprehensive
income
£m
Hedge
ineffectiveness
recognised in the
income statement1
£m
Amounts reclassified from reserves
to income statement as:
At 31 December 2022Hedged cash
flows will no
longer occur
£m
Hedged item
affected income
statement
£m
Income
statement line
item that includes
reclassified amount
Fair value hedges
Interest rate
Fixed rate mortgages22 
Fixed rate issuance(29)
Fixed rate bonds(14)
Cash flow hedges
Foreign exchange
Foreign currency issuance25   (6)Interest expense
Customer deposits3    Interest expense
Interest rate
Customer loans(6,718)(29) 5 Interest income
Central bank balances(2,171)1  2 Interest income
Customer deposits2,341 22  (2)Interest expense
Gain (loss)
recognised
in other
comprehensive
income
£m
Hedge
ineffectiveness
recognised in the
income statement1
£m
Amounts reclassified from reserves
to income statement as:
At 31 December 2021Hedged cash
flows will no
longer occur
£m
Hedged item
affected income
statement
£m
Income
statement line
item that includes
reclassified amount
Fair value hedges
Interest rate
Fixed rate mortgages206 
Fixed rate issuance(4)
Fixed rate bonds(7)
Cash flow hedges
Foreign exchange
Foreign currency issuance(6)– (3)(18)Interest expense
Customer deposits28 – – – Interest expense
Interest rate
Customer loans(1,719)(42)– (454)Interest income
Central bank balances(499)(17)– (134)Interest income
Customer deposits58 – 25 Interest expense
1Hedge ineffectiveness is included in the income statement within net trading income.
In 2021 there was a gain of £3 million (2022: £nil) reclassified from the cash flow hedging reserve for which hedge accounting had previously been used but for which the hedged future cash flows are no longer expected to occur.
At 31 December 2022 £2,931 million of total recognised derivative assets of and £4,479 million of total recognised derivative liabilities of (2021: £4,861 million of assets and £4,031 million of liabilities) had a contractual residual maturity of greater than one year.
F-43

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 15: FINANCIAL ASSETS AT AMORTISED COST
Year ended 31 December 2022
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Loans and advances to banks
At 1 January 20224,478    4,478      
Exchange and other adjustments421    421      
Transfers to Stage 2(2)2       
Impact of transfers between stages(2)2       
    
Other changes in credit quality7    7 
Additions and repayments3,472 1   3,473 2    2 
Charge to the income statement9    9 
At 31 December 20228,369 3   8,372 9    9 
Allowance for impairment losses(9)   (9)
Net carrying amount8,360 3   8,363 
Loans and advances to customers
At 1 January 2022382,366 34,884 6,406 10,977 434,633 909 1,112 1,573 210 3,804 
Exchange and other adjustments1
(1,574)24 (21)12 (1,559)1 1 43 65 110 
Transfers to Stage 18,329 (8,256)(73) 176 (167)(9) 
Transfers to Stage 2(34,889)35,291 (402) (66)135 (69) 
Transfers to Stage 3(1,235)(2,527)3,762  (8)(158)166  
Impact of transfers between stages(27,795)24,508 3,287  (119)697 268 846 
(17)507 356 846 
Other changes in credit quality(314)73 664 78 501 
Additions and repayments9,769 687 (1,315)(1,354)7,787 97 88 (91)(58)36 
Methodology and model changes2 11 (47)(29)(63)
(Credit) charge to the income statement(232)679 882 (9)1,320 
Advances written off(928)(13)(941)(928)(13)(941)
Recoveries of advances written off in previous years182  182 182  182 
At 31 December 2022362,766 60,103 7,611 9,622 440,102 678 1,792 1,752 253 4,475 
Allowance for impairment losses(678)(1,792)(1,752)(253)(4,475)
Net carrying amount362,088 58,311 5,859 9,369 435,627 
Drawn ECL coverage2 (%)
0.2 3.0 23.0 2.6 1.0 
Reverse repurchase agreements
At 31 December 202239,259    39,259 
Allowance for impairment losses     
Net carrying amount39,259    39,259 
1    Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
2    Allowance for expected credit losses on loans and advances to customers as a percentage of gross loans and advances to customers.
F-44

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Debt securities
At 1 January 20224,554 9 1  4,564 1  1  2 
Exchange and other adjustments205    205      
Transfers to Stage 19 (9)      
Impact of transfers between stages9 (9)      
    
Other changes in credit quality3    3 
Additions and repayments2,570    2,570 3    3 
Charge to the income statement6    6 
At 31 December 20227,338  1  7,339 7  1  8 
Allowance for impairment losses(7) (1) (8)
Net carrying amount7,331    7,331 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2022816    816 
Allowance for impairment losses     
Net carrying amount816    816 
Total financial assets at amortised cost417,854 58,314 5,859 9,369 491,396 
The total allowance for impairment losses includes £92 million (2021: £95 million) in respect of residual value impairment and voluntary terminations within the Group’s UK motor finance business.
Movements in Retail UK mortgage balances were as follows:
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Retail – UK mortgages
At 1 January 2022273,629 21,798 1,940 10,977 308,344 48 394 184 210 836 
Exchange and other adjustments1
   12 12   28 65 93 
Transfers to Stage 15,107 (5,096)(11) 28 (27)(1) 
Transfers to Stage 2(26,043)26,204 (161) (14)25 (11) 
Transfers to Stage 3(444)(1,793)2,237   (63)63  
Impact of transfers between stages(21,380)19,315 2,065  (25)254 98 327 
(11)189 149 327 
Other changes in credit quality36 (9)54 78 159 
Additions and repayments5,268 670 (585)(1,354)3,999 18 (10)(45)(58)(95)
Methodology and model changes (12)(55)(29)(96)
Charge (credit) to the income statement43 158 103 (9)295 
Advances written off(28)(13)(41)(28)(13)(41)
Recoveries of advances written off in previous years24  24 24  24 
At 31 December 2022257,517 41,783 3,416 9,622 312,338 91 552 311 253 1,207 
Allowance for impairment losses(91)(552)(311)(253)(1,207)
Net carrying amount257,426 41,231 3,105 9,369 311,131 
Drawn ECL coverage (%) 1.3 9.1 2.6 0.4 
1    Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
F-45

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in the allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Undrawn balances
At 1 January 2022103 86 5  194 
Exchange and other adjustments(1)   (1)
Transfers to Stage 119 (19)  
Transfers to Stage 2(8)9 (1) 
Transfers to Stage 3(1)(2)3  
Impact of transfers between stages(16)78 (1)61 
(6)66 1 61 
Other items taken to the income statement26 26 (2) 50 
Charge to the income statement20 92 (1) 111 
At 31 December 2022122 178 4  304 
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
In respect of:
Loans and advances to banks9    9 
Loans and advances to customers678 1,792 1,752 253 4,475 
Debt securities7  1  8 
Due from fellow Lloyds Banking Group undertakings     
Financial assets at amortised cost694 1,792 1,753 253 4,492 
Provisions in relation to loan commitments and financial guarantees122 178 4  304 
Total816 1,970 1,757 253 4,796 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)9    9 

F-46

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Year ended 31 December 2021
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Loans and advances to banks
At 1 January 20214,328 – – – 4,328 – – – 
Exchange and other adjustments15 – – – 15 – – – – – 
Other changes in credit quality(3)– – – (3)
Additions and repayments135 – – – 135 (1)– – – (1)
Credit to the income statement(4)– – – (4)
At 31 December 20214,478 – – – 4,478 – – – – – 
Allowance for impairment losses– – – – – 
Net carrying amount4,478 – – – 4,478 
Loans and advances to customers
At 1 January 2021361,161 51,280 6,443 12,511 431,395 1,347 2,125 1,968 261 5,701 
Exchange and other adjustments1
(2,518)(31)(82)68 (2,563)(2)(5)121 119 
Transfers to Stage 118,662 (18,623)(39)– 562 (551)(11)– 
Transfers to Stage 2(11,995)12,709 (714)– (48)155 (107)– 
Transfers to Stage 3(872)(1,818)2,690 – (13)(220)233 – 
Impact of transfers between stages5,795 (7,732)1,937 – (426)193 221 (12)
75 (423)336 (12)
Other changes in credit quality(239)(256)254 (48)(289)
Additions and repayments17,928 (8,633)(994)(1,565)6,736 (209)(344)(98)(87)(738)
Methodology and model changes(63)15 – (42)
(Credit) charge to the income statement(436)(1,008)498 (135)(1,081)
Advances written off(1,057)(37)(1,094)(1,057)(37)(1,094)
Recoveries of advances written off in previous years159 – 159 159 – 159 
At 31 December 2021382,366 34,884 6,406 10,977 434,633 909 1,112 1,573 210 3,804 
Allowance for impairment losses(909)(1,112)(1,573)(210)(3,804)
Net carrying amount381,457 33,772 4,833 10,767 430,829 
Drawn ECL coverage (%)0.2 3.2 24.6 1.9 0.9 
Reverse repurchase agreements
At 31 December 202149,708 – – – 49,708 
Allowance for impairment losses– – – – – 
Net carrying amount49,708 – – – 49,708 
1    Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
F-47

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Debt securities
At 1 January 20215,137 – – 5,138 – – – 
Exchange and other adjustments(20)– – – (20)– – – 
Transfers to Stage 2(6)– – – – – – – 
Impact of transfers between stages(6)– – – – – – – 
– – – – 
Additions and repayments(557)– – (554)– – – – – 
Charge to the income statement– – – – – 
At 31 December 20214,554 – 4,564 – – 
Allowance for impairment losses(1)– (1)– (2)
Net carrying amount4,553 – – 4,562 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2021739 – – – 739 
Allowance for impairment losses– – – – – 
Net carrying amount739 – – – 739 
Total financial assets at amortised cost440,935 33,781 4,833 10,767 490,316 
Movements in Retail UK mortgage balances were as follows:
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Retail – UK mortgages
At 1 January 2021251,418 29,018 1,859 12,511 294,806 104 468 191 261 1,024 
Exchange and other adjustments1
– – – 68 68 – – 18 121 139 
Transfers to Stage 110,109 (10,105)(4)– 66 (66)– – 
Transfers to Stage 2(6,930)7,425 (495)– (5)37 (32)– 
Transfers to Stage 3(147)(942)1,089 – – (35)35 – 
Impact of transfers between stages3,032 (3,622)590 – (58)84 48 74 
20 51 74 
Other changes in credit quality(14)(32)(30)(48)(124)
Additions and repayments19,179 (3,598)(490)(1,565)13,526 (52)(33)(87)(164)
Methodology and model changes(53)(10)– (57)
Credit to the income statement(56)(74)(6)(135)(271)
Advances written off(28)(37)(65)(28)(37)(65)
Recoveries of advances written off in previous years– – 
At 31 December 2021273,629 21,798 1,940 10,977 308,344 48 394 184 210 836 
Allowance for impairment losses(48)(394)(184)(210)(836)
Net carrying amount273,581 21,404 1,756 10,767 307,508 
Drawn ECL coverage (%)– 1.8 9.5 1.9 0.3 
1    Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
F-48

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in the allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses

Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Undrawn balances
At 1 January 2021191 221 14 – 426 
Exchange and other adjustments(2)– – (1)
Transfers to Stage 173 (73)– – 
Transfers to Stage 2(8)– – 
Transfers to Stage 3(1)(6)– 
Impact of transfers between stages(65)20 (4)(49)
(1)(51)(49)
Other items taken to the income statement(88)(82)(12)– (182)
Credit to the income statement(89)(133)(9)– (231)
At 31 December 2021103 86 – 194 
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
In respect of:
Loans and advances to banks– – – – – 
Loans and advances to customers909 1,112 1,573 210 3,804 
Debt securities– – 
Due from fellow Lloyds Banking Group undertakings– – – – – 
Financial assets at amortised cost910 1,112 1,574 210 3,806 
Provisions in relation to loan commitments and financial guarantees103 86 – 194 
Total1,013 1,198 1,579 210 4,000 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)– – – 
The movement tables are compiled by comparing the position at 31 December to that at the beginning of the year. Transfers between stages are deemed to have taken place at the start of the reporting period, with all other movements shown in the stage in which the asset is held at 31 December, with the exception of those held within purchased or originated credit-impaired, which are not transferable.
Additions and repayments comprise new loans originated and repayments of outstanding balances throughout the reporting period. Loans which are written off in the period are first transferred to Stage 3 before acquiring a full allowance and subsequent write-off.
At 31 December 2022 £1,320 million (2021: £2,186 million) of loans and advances to banks, £389,517 million (2021: £384,766 million) of loans and advances to customers, and £6,794 million (2021: £3,042 million) of debt securities had a contractual residual maturity of greater than one year.
F-49

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: ALLOWANCE FOR EXPECTED CREDIT LOSSES
The calculation of the Group’s expected credit loss allowances and provisions against loan commitments and guarantees, which are set out in note 15, under IFRS 9 requires the Group to make a number of judgements, assumptions and estimates. The most significant are set out below.below:
Definition of default
The probability of default (PD) of an exposure, both over a 12-month period and over its lifetime, is a key input to the measurement of the ECL allowance. Default has occurred when there is evidence that the customer is experiencing significant financial difficulty which is likely to affect the ability to repay amounts due. The definition of default adopted by the Group is described in note 2(H) Impairment of financial assets. The Group has rebutted the presumption in IFRS 9 contains a rebuttable presumption that default occurs no later than when a payment is 90 days past due which the Group now uses for all its products following changes to the definition of default for UK mortgages. As a result, at 31 December 2021, £0.5mortgages on 1 January 2022. In addition, other indicators of mortgage default were added including end-of-term payments on past due interest-only accounts and loans considered non-performing due to recent arrears or forbearance, aligning the definition of Stage 3 credit-impaired for IFRS 9 to the CRD IV prudential regulatory definition of default. This change in definition of default contributes to the £1.5 billion ofincrease in Stage 3 UK mortgages (2020: £0.6 billion) were classified as Stage 2 rather than Stage 3;during the impact on the Group’s ECL allowance was not material.period.
Lifetime of an exposure
A range of approaches, segmented by product type, has been adopted by the Group to estimate a product’s expected life. These include using the full contractual life and taking into account behavioural factors such as early repayments, extensions and refinancing. For non-revolving retail assets, the Group has assumed the expected life for each product to be the time taken for all significant losses to be observed. For revolving retail revolving products, the Group has considered the losses beyond the contractual term over which the Group is exposed to credit risk. For commercial overdraft facilities, the average behavioural life has been used. Changes to the assumed expected lives of the Group’s assets could impact the ECL allowance recognised by the Group. The assessment of SICR and corresponding lifetime loss, and the PD, of a financial asset designated as Stage 2, or Stage 3, is dependent on its expected life.
Significant increase in credit risk
Performing assets are classified as either Stage 1 or Stage 2. An ECL allowance equivalent to 12 months'months’ expected losses is established against assets in Stage 1; assets classified as Stage 2 carry an ECL allowance equivalent to lifetime expected losses. Assets are transferred from Stage 1 to Stage 2 when there has been a significant increase in credit risk (SICR) since initial recognition. Credit-impaired assets are transferred to Stage 3 with a lifetime expected losses allowance. The Group uses both quantitative and qualitative indicators to determine whether there has been a SICR for an asset. For Retail, the following tables set out the retail master scale (RMS) grade triggers which result in a SICR for financial assets and the PD boundaries for each RMS grade. Loans and overdrafts
SICR triggers have been refined in 2021 following a review of sensitivity to changes in economic assumptions, aligning to Credit cards (refined in 2020). The impact of this has been approximately £0.3 billion of additional assets being classified as Stage 2 at 31 December 2021, with a corresponding increase in the ECL of £15 million resulting from the transfer to a lifetime expected loss.for key Retail portfolios
SICR triggers for key Retail portfolios
Origination gradeOrigination grade1234567Origination grade1234567
Mortgages SICR gradeMortgages SICR grade5678910Mortgages SICR grade5678910
Credit cards, loans and overdrafts SICR gradeCredit cards, loans and overdrafts SICR grade45678910Credit cards, loans and overdrafts SICR grade45678910
RMS grade1234567891011121314
PD boundary %1
0.100.400.801.202.504.507.5010.0014.0020.0030.0045.0099.99100.00
1Probability-weighted annualised lifetime probability of default.
F-23

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
For Commercial a doubling of PD with a minimum increase in PD of 1 per cent and a resulting change in the underlying grade is treated as a SICR.
The Group uses the internal credit risk classification and watchlist as qualitative indicators to identify a SICR. The Group does not use the low credit risk exemption in its staging assessments. The use of a payment holiday in and of itself has not been judged to indicate a significant increase in credit risk, nor forbearance, with the underlying long-term credit risk deemed to be driven by economic conditions and captured through the use of forward-looking models. These portfolio level models are capturing the anticipated volume of increased defaults and therefore an appropriate assessment of staging and expected credit loss.
All financial assets are assumed to have suffered a SICR if they are more than 30 days past due; credit cards, loans and overdrafts financial assets are also assumed to have suffered a SICR if they are in arrears on three or more separate occasions in a rolling 12-month period. Financial assets are classified as credit-impaired if they are 90 days past due, except for UK mortgages where a 180 days backstop is used.due.
A Stage 3 asset that is no longer credit-impaired is transferred back to Stage 2 as no cure period is applied to Stage 3. UK mortgages is an exception to this rule where a probation period is enforced for non-performing, forborne and defaulted exposures in accordance with prudential regulation. If an exposure that is classified as Stage 2 no longer meets the SICR criteria, which in some cases capture customer behaviour in previous periods, it is moved back to Stage 1.
The setting of precise trigger points combined with risk indicators requires judgement. The use of different trigger points may have a material impact upon the size of the ECL allowance. The Group monitors the effectiveness of SICR criteria on an ongoing basis.
F-50

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
Generation of multiple economic scenarios
The estimate of expected credit losses is required to be based on an unbiased expectation of future economic scenarios. The approach used to generate the range of future economic scenarios depends on the methodology and judgements adopted. The Group’s approach is to start from a defined base case scenario, used for planning purposes, and to generate alternative economic scenarios around this base case. The base case scenario is a conditional forecast underpinned by a number of conditioning assumptions that reflect the Group’s best view of key future developments. If circumstances appear likely to materially deviate from the conditioning assumptions, then the base case scenario is updated.
The base case scenario is central to a range of future economic scenarios generated by simulation of an economic model, for which the same conditioning assumptions apply as in the base case scenario. These scenarios are ranked by using estimated relationships with industry-wide historical loss data. With the base case already pre-defined, three other scenarios are identified as averages of constituent scenarios located around the 15th, 75th and 95th percentiles of the distribution. The full distribution is therefore summarised by a practical number of scenarios to run through ECL models representing an upside, the base case, and a downside scenario weighted at 30 per cent each, together with a severe downside scenario weighted at 10 per cent. The scenario weights represent the distribution of economic scenarios and not subjective views on likelihood. The inclusion of a severe downside scenario with a smaller weighting ensures that the non-linearity of losses in the tail of the distribution is adequately captured. Macroeconomic projections may employ reversionary techniques to adjust the paths of economic drivers towards long-run equilibria after a reasonable forecast horizon. The Group does not apply any reversionuse such techniques within scenario generation, noting that data afterto force the MES scenarios to revert to the base case planning view. Utilising such techniques would be expected to be immaterial for expected credit losses since loss sensitivity is highest over the initial five years of the projections. Most assets are expected to have matured, or reached the end of their behavioural life before the five-year forecast period shown has a relatively immaterial effect on the ECL provision.horizon.
A forum under the chairmanship of the Chief Economist meets at least quarterly to review and, if appropriate, recommend changes to the method by which economic scenarios are generated, for approval by the Chief Financial Officer and Chief Risk Officer. While no material changes were madeIn June 2022, the Group judged it appropriate to include an adjusted severe downside scenario to incorporate a high CPI inflation and UK Bank Rate profiles and to adopt this adjusted severe downside scenario to calculate the Group's ECL. This is because the historic macroeconomic and loan loss data upon which the scenario model is calibrated imply an association of downside economic outcomes with easier monetary policy, and therefore low interest rates. The adjustment is considered to better reflect the risks around the Group’s base case view in 2021,an economic environment where supply shocks are the forum identified the needprincipal concern. The Group has continued to consider an alternative approach to address interest rate risks not captured within the downside scenarios. The forum recommended thatinclude a non-modelled severe downside scenario was evaluated for potential incremental losses. This resulted in a management adjustmentGroup ECL calculations for UK mortgages which exhibited a sufficient uplift in ECL in a high rate scenario.31 December 2022 reporting.
Base case and MES economic assumptions
The Group’s base case economic scenario has been revised in light of the continuing impact of the coronavirus pandemic, intensifying global inflation pressures,ongoing war in Ukraine, reversals in UK fiscal policy, and a continuing global shift towards a more restrictive stance of monetary policy by central banks.stance against a backdrop of elevated inflation pressures. The Group’s updated base case scenario builthas three conditioning assumptions: first, the war in three key conditioning assumptions. First, the current wave of coronavirus infections does not lead to a re-imposition of lockdown restrictions inUkraine remains ‘local’, i.e. without overtly involving neighbouring countries, NATO or China; second, the UK although greater household caution is expected amid increased hospitalisation rates. Second,labour market participation rate remains below pre-pandemic levels, impeding the rise in wholesale energy prices is passed on to consumers through a 50 per cent increase in retail energy prices in April 2022. Third, inflation expectations rise in response to increasing headline inflation but subsequently revert to levels consistent witheconomy’s supply capacity; and third, the Bank of England’s 2England accommodates above-target inflation in the medium term, recognising the economic costs that might arise from a rapid return to the two per cent inflation target.
Based on these assumptions and incorporating the improved economic data published in the fourth quarter, the Group’s base case outlookscenario is for a modestcontraction in economic activity and a rise in the unemployment rate alongside a decelerationdeclines in residential and commercial property price growth, as theprices, following increases in UK Bank Rate is raised in response to increasingpersistent inflationary pressures. Risks around this base case economic view lie in both directions and are partlylargely captured by the generation of alternative economic scenarios described above. Uncertainties relating to key epidemiological developments, notably the possibility that a vaccine-resistant strain could emerge, are not specifically captured by these scenarios. These specific risks are recognised outside of the modelled scenarios with a central adjustment.
The Group has accommodated the latest available information at the reporting date in defining its base case scenario and generating alternative economic scenarios. The scenarios include forecasts for key variables in the fourth quarter of 2021,2022, for which actuals may have since emerged prior to publication.

F-24

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
Scenarios by year
Key annualThe key UK economic assumptions made by the Group are shown in the following tables across a number of measures explained below.
Annual assumptions
Gross domestic product is(GDP) and Consumer Price Index (CPI) inflation are presented as an annual change, house price growth and commercial real estate price growth are presented as the growth in the respective indices within the period.over each year. Unemployment rate and UK Bank Rate and unemployment rate are averages forover the period.year.
Five-year average
The key UK economic assumptions made byfive-year average reflects the Group averagedaverage annual growth rate, or level, over athe five-year period are also shown below. The five-year period reflectsperiod. It includes movements within the current reporting year, such that the position as of 31 December 2021 reflects2022 covers the five years 20212022 to 2025. The prior year comparative data has been re-presented to align to the equivalent period, 2020 to 2024.2026. The inclusion of the reporting year within the five-year period reflects the need to predict variables which remain unpublished at the reporting date and recognises that credit models utilise both level and annual change in calculating ECL.changes. The use of calendar years also maintains a comparability between tablesthe annual assumptions presented.
Five-year start to peak and trough
The peak or trough for any metric may occur intra year and therefore not be identifiable from the annual assumptions, therefore they are also disclosed.
202120222023202420252021-2025 average
At 31 December 2021%%%%%%
Upside
Gross domestic product7.1 4.0 1.4 1.3 1.4 3.0 
UK Bank Rate0.14 1.44 1.74 1.82 2.03 1.43 
Unemployment rate4.4 3.3 3.4 3.5 3.7 3.7 
House price growth10.1 2.6 4.9 4.7 3.6 5.1 
Commercial real estate price growth12.4 5.8 0.7 1.0 (0.6)3.7 
Base case
Gross domestic product7.1 3.7 1.5 1.3 1.3 2.9 
UK Bank Rate0.14 0.81 1.00 1.06 1.25 0.85 
Unemployment rate4.5 4.3 4.4 4.4 4.5 4.4 
House price growth9.8 0.0 0.0 0.5 0.7 2.1 
Commercial real estate price growth10.2 (2.2)(1.9)0.1 0.6 1.2 
Downside
Gross domestic product7.1 3.4 1.3 1.1 1.2 2.8 
UK Bank Rate0.14 0.45 0.52 0.55 0.69 0.47 
Unemployment rate4.7 5.6 5.9 5.8 5.7 5.6 
House price growth9.2 (4.9)(7.8)(6.6)(4.7)(3.1)
Commercial real estate price growth8.6 (10.1)(7.0)(3.4)(0.3)(2.6)
Severe downside
Gross domestic product6.8 0.9 0.4 1.0 1.4 2.1 
UK Bank Rate0.14 0.04 0.06 0.08 0.09 0.08 
Unemployment rate4.9 7.7 8.5 8.1 7.6 7.3 
House price growth9.1 (7.3)(13.9)(12.5)(8.4)(6.9)
Commercial real estate price growth5.8 (19.6)(12.1)(5.3)(0.5)(6.8)
Probability-weighted
Gross domestic product7.0 3.4 1.3 1.2 1.3 2.8 
UK Bank Rate0.14 0.82 0.99 1.04 1.20 0.83 
Unemployment rate4.6 4.7 5.0 5.0 4.9 4.8 
House price growth9.6 (1.4)(2.3)(1.7)(1.0)0.6 
Commercial real estate price growth9.9 (3.9)(3.7)(1.2)(0.1)0.1 
Base case scenario by quarter1
First
quarter
2021
Second
quarter
2021
Third
quarter
2021
Fourth
quarter
2021
First
quarter
2022
Second
quarter
2022
Third
quarter
2022
Fourth
quarter
2022
At 31 December 2021%%%%%%%%
Gross domestic product(1.3)5.4 1.1 0.4 0.1 1.5 0.5 0.3 
UK Bank Rate0.10 0.10 0.10 0.25 0.50 0.75 1.00 1.00 
Unemployment rate4.9 4.7 4.3 4.3 4.4 4.3 4.3 4.3 
House price growth6.5 8.7 7.4 9.8 8.4 6.1 3.2 (0.0)
Commercial real estate price growth(2.9)3.4 7.5 10.2 8.4 5.2 0.9 (2.2)
1Gross domestic product presented quarter-on-quarter, For GDP, house price growth and commercial real estate price growth, presented year-on-year – i.e. fromthe peak, or trough, reflects the highest, or lowest cumulative quarterly position reached relative to the start of the five-year period, which as of 31 December 2022 is 1 January 2022. Given these metrics may exhibit increases followed by greater falls, the start to trough movements quoted may be smaller than the equivalent quarter the previous year.‘peak to trough’ movement (and vice versa for start to peak). Unemployment, UK Bank Rate and unemployment rate are presented as at end of quarter.CPI Inflation reflect the highest, or lowest, quarterly level reached in the five-year period.


F-25F-51

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
202020212022202320242020-2024 average
At 31 December 2020%%%%%%
Upside
Gross domestic product(10.5)3.7 5.7 1.7 1.5 0.3 
UK Bank Rate0.10 1.14 1.27 1.20 1.21 0.98 
Unemployment rate4.3 5.4 5.4 5.0 4.5 5.0 
House price growth6.3 (1.4)5.2 6.0 5.0 4.2 
Commercial real estate price growth(4.6)9.3 3.9 2.1 0.3 2.1 
Base case
Gross domestic product(10.5)3.0 6.0 1.7 1.4 0.1 
UK Bank Rate0.10 0.10 0.10 0.21 0.25 0.15 
Unemployment rate4.5 6.8 6.8 6.1 5.5 5.9 
House price growth5.9 (3.8)0.5 1.5 1.5 1.1 
Commercial real estate price growth(7.0)(1.7)1.6 1.1 0.6 (1.1)
Downside
Gross domestic product(10.6)1.7 5.1 1.4 1.4 (0.4)
UK Bank Rate0.10 0.06 0.02 0.02 0.03 0.05 
Unemployment rate4.6 7.9 8.4 7.8 7.0 7.1 
House price growth5.6 (8.4)(6.5)(4.7)(3.0)(3.5)
Commercial real estate price growth(8.7)(10.6)(3.2)(0.8)(0.8)(4.9)
Severe downside
Gross domestic product(10.8)0.3 4.8 1.3 1.2 (0.8)
UK Bank Rate0.10 0.00 0.00 0.01 0.01 0.02 
Unemployment rate4.8 9.9 10.7 9.8 8.7 8.8 
House price growth5.3 (11.1)(12.5)(10.7)(7.6)(7.5)
Commercial real estate price growth(11.0)(21.4)(9.8)(3.9)(0.8)(9.7)
Probability-weighted
Gross domestic product(10.6)2.6 5.5 1.6 1.4 (0.1)
UK Bank Rate0.10 0.39 0.42 0.43 0.45 0.36 
Unemployment rate4.5 7.0 7.3 6.7 6.0 6.3 
House price growth5.9 (5.2)(1.5)(0.2)0.3 (0.2)
Commercial real estate price growth(7.2)(3.0)(0.3)0.3 (0.1)(2.1)
Base case scenario by quarter1
First
quarter
2020
Second
quarter
2020
Third
quarter
2020
Fourth
quarter
2020
First
quarter
2021
Second
quarter
2021
Third
quarter
2021
Fourth
quarter
2021
At 31 December 2020%
At 31 December 2022At 31 December 2022
2022
%
2023
%
2024
%
2025
%
2026
%
2022
to 2026 average
%
Start to
peak1
%
Start to
trough1
%
UpsideUpside
Gross domestic productGross domestic product(3.0)(18.8)16.0 (1.9)(3.8)5.6 3.6 1.5 Gross domestic product4.1 0.1 1.1 1.7 2.1 1.8 6.5 0.4 
UK Bank Rate0.10 0.10 0.10 0.10 0.10 0.10 0.10 0.10 
Unemployment rateUnemployment rate4.0 4.1 4.8 5.0 5.2 6.5 8.0 7.5 Unemployment rate3.5 2.8 3.0 3.3 3.4 3.2 3.8 2.8 
House price growthHouse price growth2.8 2.6 7.2 5.9 5.5 4.7 (1.6)(3.8)House price growth2.4 (2.8)6.5 9.0 8.0 4.5 24.8 (1.1)
Commercial real estate price growthCommercial real estate price growth(5.0)(7.8)(7.8)(7.0)(6.1)(2.9)(2.2)(1.7)Commercial real estate price growth(9.4)8.5 3.5 2.6 2.3 1.3 7.2 (9.4)
UK Bank RateUK Bank Rate1.94 4.95 4.98 4.63 4.58 4.22 5.39 0.75 
CPI inflationCPI inflation9.0 8.3 4.2 3.3 3.0 5.5 10.7 2.9 
Base caseBase case
Gross domestic productGross domestic product4.0 (1.2)0.5 1.6 2.1 1.4 4.3 (1.1)
Unemployment rateUnemployment rate3.7 4.5 5.1 5.3 5.1 4.8 5.3 3.6 
House price growthHouse price growth2.0 (6.9)(1.2)2.9 4.4 0.2 6.4 (6.3)
Commercial real estate price growthCommercial real estate price growth(11.8)(3.3)0.9 2.8 3.1 (1.8)7.2 (14.8)
UK Bank RateUK Bank Rate1.94 4.00 3.38 3.00 3.00 3.06 4.00 0.75 
CPI inflationCPI inflation9.0 8.3 3.7 2.3 1.7 5.0 10.7 1.6 
DownsideDownside
Gross domestic productGross domestic product3.9 (3.0)(0.5)1.4 2.1 0.8 1.2 (3.6)
Unemployment rateUnemployment rate3.8 6.3 7.5 7.6 7.2 6.5 7.7 3.6 
House price growthHouse price growth1.6 (11.1)(9.8)(5.6)(1.5)(5.4)6.4 (24.3)
Commercial real estate price growthCommercial real estate price growth(13.9)(15.0)(3.7)0.4 1.4 (6.4)7.2 (29.6)
UK Bank RateUK Bank Rate1.94 2.93 1.39 0.98 1.04 1.65 3.62 0.75 
CPI inflationCPI inflation9.0 8.2 3.3 1.3 0.3 4.4 10.7 0.2 
Severe downsideSevere downside
Gross domestic productGross domestic product3.7 (5.2)(1.0)1.3 2.1 0.1 0.7 (6.4)
Unemployment rateUnemployment rate4.1 9.0 10.7 10.4 9.7 8.8 10.7 3.6 
House price growthHouse price growth1.1 (14.8)(18.0)(11.5)(4.2)(9.8)6.4 (40.1)
Commercial real estate price growthCommercial real estate price growth(17.3)(28.8)(9.9)(1.3)3.2 (11.6)7.2 (47.8)
UK Bank Rate – modelledUK Bank Rate – modelled1.94 1.41 0.20 0.13 0.14 0.76 3.50 0.12 
UK Bank Rate – adjusted2
UK Bank Rate – adjusted2
2.44 7.00 4.88 3.31 3.25 4.18 7.00 0.75 
CPI inflation – modelledCPI inflation – modelled9.0 8.2 2.6 (0.1)(1.6)3.6 10.7 (1.7)
CPI inflation – adjusted2
CPI inflation – adjusted2
9.7 14.3 9.0 4.1 1.6 7.7 14.8 1.5 
Probability-weightedProbability-weighted
Gross domestic productGross domestic product4.0 (1.8)0.2 1.5 2.1 1.2 3.4 (1.8)
Unemployment rateUnemployment rate3.7 5.0 5.8 5.9 5.7 5.2 5.9 3.6 
House price growthHouse price growth1.9 (7.7)(3.2)0.7 2.9 (1.2)6.4 (9.5)
Commercial real estate price growthCommercial real estate price growth(12.3)(5.8)(0.8)1.6 2.3 (3.1)7.2 (18.6)
UK Bank Rate – modelledUK Bank Rate – modelled1.94 3.70 2.94 2.59 2.60 2.76 3.89 0.75 
UK Bank Rate – adjusted2
UK Bank Rate – adjusted2
1.99 4.26 3.41 2.91 2.91 3.10 4.31 0.75 
CPI inflation – modelledCPI inflation – modelled9.0 8.3 3.6 2.1 1.4 4.9 10.7 1.3 
CPI inflation – adjusted2
CPI inflation – adjusted2
9.1 8.9 4.3 2.5 1.7 5.3 11.0 1.6 
1Gross domestic product presented quarter-on-quarter,Since the level of property prices peaked during 2022, peak to trough declines for house price growth and commercial real estate price growth are larger than the start to trough declines over the period shown.
2The adjustment to UK Bank Rate and CPI inflation in the severe downside is considered to better reflect the risks around the Group’s base case view in an economic environment where supply shocks are the principal concern.
Base case scenario by quarter1
At 31 December 2022
First
quarter
2022
%
Second
quarter
2022
%
Third
quarter
2022
%
Fourth
quarter
2022
%
First
quarter
2023
%
Second
quarter
2023
%
Third
quarter
2023
%
Fourth
quarter
2023
%
Gross domestic product0.6 0.1 (0.3)(0.4)(0.4)(0.4)(0.2)(0.1)
Unemployment rate3.7 3.8 3.6 3.7 4.0 4.4 4.7 4.9 
House price growth11.1 12.5 9.8 2.0 (3.0)(8.4)(9.8)(6.9)
Commercial real estate price growth18.0 18.0 8.4 (11.8)(16.9)(19.8)(15.9)(3.3)
UK Bank Rate0.75 1.25 2.25 3.50 4.00 4.00 4.00 4.00 
CPI inflation6.2 9.2 10.0 10.7 10.0 8.9 8.0 6.1 
1    Gross domestic product is presented quarter-on-quarter. House price growth, commercial real estate growth and CPI inflation are presented year-on-year, i.e. from the equivalent quarter in the previous year. Unemployment rate and UK Bank Rate and unemployment rate are presented as at the end of each quarter.
Economic assumptions – start to peak1
At 31 December 2021At 31 December 2020
UpsideBase caseDownsideSevere
downside
UpsideBase caseDownsideSevere
downside
%%%%%%%%
Gross domestic product12.6 12.3 11.4 7.6 1.4 0.8 (1.7)(3.0)
UK Bank Rate2.04 1.25 0.71 0.25 1.44 0.25 0.10 0.10 
Unemployment rate4.9 4.9 6.0 8.5 6.5 8.0 9.3 11.5 
House price growth28.5 11.0 9.2 9.1 22.6 5.9 5.6 5.3 
Commercial real estate price growth20.9 10.2 8.6 6.9 11.0 (2.7)(2.7)(2.7)
1Reflects five year period from 2021 to 2025.

F-26F-52

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
At 31 December 2021
2021
%
2022
%
2023
%
2024
%
2025
%
2021
to 2025 average
%
Start to
peak
%
Start to
trough
%
Upside
Gross domestic product7.1 4.0 1.4 1.3 1.4 3.0 12.6 (1.3)
Unemployment rate4.4 3.3 3.4 3.5 3.7 3.7 4.9 3.2 
House price growth10.1 2.6 4.9 4.7 3.6 5.1 28.5 1.2 
Commercial real estate price growth12.4 5.8 0.7 1.0 (0.6)3.7 20.9 0.8 
UK Bank Rate0.14 1.44 1.74 1.82 2.03 1.43 2.04 0.10 
CPI inflation1
2.6 5.9 3.3 2.6 3.3 3.5 6.5 0.6 
Base case
Gross domestic product7.1 3.7 1.5 1.3 1.3 2.9 12.3 (1.3)
Unemployment rate4.5 4.3 4.4 4.4 4.5 4.4 4.9 4.3 
House price growth9.8 0.0 0.0 0.5 0.7 2.1 11.0 1.2 
Commercial real estate price growth10.2 (2.2)(1.9)0.1 0.6 1.2 10.2 0.8 
UK Bank Rate0.14 0.81 1.00 1.06 1.25 0.85 1.25 0.10 
CPI inflation1
2.6 5.9 3.0 1.6 2.0 3.0 6.5 0.6 
Downside
Gross domestic product7.1 3.4 1.3 1.1 1.2 2.8 11.4 (1.3)
Unemployment rate4.7 5.6 5.9 5.8 5.7 5.6 6.0 4.3 
House price growth9.2 (4.9)(7.8)(6.6)(4.7)(3.1)9.2 (14.8)
Commercial real estate price growth8.6 (10.1)(7.0)(3.4)(0.3)(2.6)8.6 (12.8)
UK Bank Rate0.14 0.45 0.52 0.55 0.69 0.47 0.71 0.10 
CPI inflation1
2.6 5.8 2.8 1.3 1.6 2.8 6.4 0.6 
Severe downside
Gross domestic product6.8 0.9 0.4 1.0 1.4 2.1 7.6 (1.3)
Unemployment rate4.9 7.7 8.5 8.1 7.6 7.3 8.5 4.3 
House price growth9.1 (7.3)(13.9)(12.5)(8.4)(6.9)9.1 (30.2)
Commercial real estate price growth5.8 (19.6)(12.1)(5.3)(0.5)(6.8)6.9 (30.0)
UK Bank Rate0.14 0.04 0.06 0.08 0.09 0.08 0.25 0.02 
CPI inflation1
2.6 5.8 2.3 0.5 0.9 2.4 6.5 0.4 
Probability-weighted
Gross domestic product7.0 3.4 1.3 1.2 1.3 2.8 11.6 (1.3)
Unemployment rate4.6 4.7 5.0 5.0 4.9 4.8 5.0 4.3 
House price growth9.6 (1.4)(2.3)(1.7)(1.0)0.6 9.6 1.2 
Commercial real estate price growth9.9 (3.9)(3.7)(1.2)(0.1)0.1 9.9 (0.3)
UK Bank Rate0.14 0.82 0.99 1.04 1.20 0.83 1.20 0.10 
CPI inflation1
2.6 5.9 2.9 1.7 2.2 3.1 6.5 0.6 
1    For 31 December 2021 scenarios, CPI numbers were translations of modelled Retail Price Index excluding mortgage interest payments (RPIX) estimates.
Base case scenario by quarter1
At 31 December 2021
First
quarter
2021
%
Second
quarter
2021
%
Third
quarter
2021
%
Fourth
quarter
2021
%
First
quarter
2022
%
Second
quarter
2022
%
Third
quarter
2022
%
Fourth
quarter
2022
%
Gross domestic product(1.3)5.4 1.1 0.4 0.1 1.5 0.5 0.3 
Unemployment rate4.9 4.7 4.3 4.3 4.4 4.3 4.3 4.3 
House price growth6.5 8.7 7.4 9.8 8.4 6.1 3.2 0.0 
Commercial real estate price growth(2.9)3.4 7.5 10.2 8.4 5.2 0.9 (2.2)
UK Bank Rate0.10 0.10 0.10 0.25 0.50 0.75 1.00 1.00 
CPI inflation0.6 2.1 2.8 4.9 5.3 6.5 6.3 5.3 
1    Gross domestic product is presented quarter-on-quarter. House price growth, commercial real estate growth and CPI inflation are presented year-on-year, i.e. from the equivalent quarter in the previous year. Unemployment rate and UK Bank Rate are presented as at the end of each quarter.
Economic assumptions – start to trough1
At 31 December 2021At 31 December 2020

UpsideBase caseDownsideSevere
downside
UpsideBase caseDownsideSevere
downside
%%%%%%%%
Gross domestic product(1.3)(1.3)(1.3)(1.3)(21.2)(21.2)(21.2)(21.2)
UK Bank Rate0.10 0.10 0.10 0.02 0.10 0.10 0.01 0.00 
Unemployment rate3.2 4.3 4.3 4.3 4.0 4.0 4.0 4.0 
House price growth1.2 1.2 (14.8)(30.2)(0.5)(0.5)(16.4)(32.4)
Commercial real estate price growth0.8 0.8 (12.8)(30.0)(6.9)(9.0)(22.2)(39.9)
F-53

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
1NOTE 16: ALLOWANCE FOR EXPECTED CREDIT LOSSESReflects five year period from 2021 to 2025. (continued)
ECL sensitivity to economic assumptions
The table below shows the Group’s ECL for the probability-weighted, upside, base case, downside and severe downside scenarios.scenarios, with the severe downside scenario incorporating adjustments made to CPI inflation and UK Bank Rate paths. The stage allocation for an asset is based on the overall scenario probability-weighted PD and hence the staging of assets is constant across all the scenarios. In each economic scenario the ECL for individual assessments and post-model adjustments is typically held constant reflecting the basis on which they are evaluated. For 31 December 2022, however, post-model adjustments in Commercial Banking have been apportioned across the scenarios to better reflect the sensitivity of these adjustments to each scenario. Judgements applied through changes to model inputs are reflected in the scenario ECL sensitivities. The probability-weighted view shows the extent to which a higher ECL allowance has been recognised to take account of multiple economic scenarios relative to the base case; the uplift being £221£668 million compared to £495£221 million at 31 December 2020, noting that if2021.
At 31 December 2022
At 31 December 20211
Probability-
weighted
£m
Upside
£m
Base case
£m
Downside
£m
Severe
downside
£m
Probability-
weighted
£m
Upside
£m
Base case
£m
Downside
£m
Severe
downside
£m
UK mortgages1,209 514 790 1,434 3,874 837 637 723 967 1,386 
Credit cards763 596 727 828 1,180 521 442 500 569 672 
Other Retail1,016 907 992 1,056 1,290 825 760 811 863 950 
Commercial Banking1,807 1,434 1,618 1,953 3,059 1,416 1,281 1,343 1,486 1,833 
Other1 1 1 2 2 401 401 402 401 400 
ECL allowance4,796 3,452 4,128 5,273 9,405 4,000 3,521 3,779 4,286 5,241 
1Reflects the impact of MES staging was also included, as shown in the table below, this would increasenew organisation structure, with Business Banking and Commercial Cards moving from Retail to £228 million comparedCommercial Banking and Wealth from Other to £536 million at 31 December 2020.
At 31 December 2021At 31 December 2020
Probability-
weighted
UpsideBase caseDownsideSevere
downside
Probability-
weighted
UpsideBase caseDownsideSevere
downside
£m£m£m£m£m£m£m£m£m£m
UK mortgages837 637 723 967 1,386 1,027 614 803 1,237 2,306 
Retail excluding UK mortgages1,429 1,286 1,392 1,516 1,706 2,368 2,181 2,310 2,487 2,745 
Commercial Banking1,316 1,182 1,246 1,384 1,728 2,315 1,853 2,102 2,575 3,554 
Other418 416 418 419 421 422 420 422 422 428 
ECL allowance4,000 3,521 3,779 4,286 5,241 6,132 5,068 5,637 6,721 9,033 
Retail; comparatives have been presented on a consistent basis.
The table below shows the Group’s ECL for the upside, base case, downside and severe downside scenarios, with staging of assets based on each specific scenario probability of default. ECL applied through individual assessments and the majority of post-model adjustments isare reported flat against each economic scenario, reflecting the basis on which they are evaluated. Judgements applied through changes to inputs are reflected in the scenario sensitivities. A probability-weighted scenario is not shown as this does not reflect the basis on which ECL is reported. Comparing the probability-weighted ECL in the table above to the base case ECL with base case scenario specific staging, as shown in the table below, results in an uplift of £791 million compared to £228 million at 31 December 2021.
At 31 December 2021At 31 December 2020
UpsideBase caseDownsideSevere
downside
UpsideBase caseDownsideSevere
downside
At 31 December 2022
At 31 December 20211
£m£mUpside
£m
Base case
£m
Downside
£m
Severe
downside
£m
Upside
£m
Base case
£m
Downside
£m
Severe
downside
£m
UK mortgagesUK mortgages636 722 973 1,448 602 797 1,269 2,578 UK mortgages469 734 1,344 7,848 636 722 973 1,448 
Credit cardsCredit cards563 719 842 1,320 434 500 583 707 
Other RetailOther Retail886 984 1,059 1,450 754 808 868 973 
Retail excluding UK mortgages1,270 1,388 1,535 1,767 2,154 2,299 2,509 2,819 
Commercial BankingCommercial Banking1,180 1,244 1,397 1,976 1,842 2,079 2,629 3,985 Commercial Banking1,403 1,567 2,046 4,672 1,278 1,342 1,500 2,085 
OtherOther416 418 419 422 420 421 422 429 Other1 1 2 2 400 400 400 400 
ECL allowanceECL allowance3,502 3,772 4,324 5,613 5,018 5,596 6,829 9,811 ECL allowance3,322 4,005 5,293 15,292 3,502 3,772 4,324 5,613 
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
The impact of changes in the UK unemployment rate and House Price Index (HPI) have also been assessed. Although such changes would not be observed in isolation, as economic indicators tend to be correlated in a coherent scenario, this gives insight into the sensitivity of the Group’s ECL to gradual changes in these two critical economic factors. The assessment has been made against the base case with the reported staging unchanged.unchanged and is assessed through the direct impact on modelled ECL only, including management judgements applied through changes to model inputs. The change in univariate ECL sensitivity in the period is a result of the change in definition of default and associated model changes, and the deterioration in the base case on which the assessment has been performed.
The table below shows the impact on the Group’s ECL resulting from a 1 percentage point (pp) increase or decrease in the UK unemployment rate. The increase or decrease is presented based on the adjustment phased evenly over the first 10ten quarters of the base case scenario. An immediate increase or decrease would drive a more material ECL impact as it would be fully reflected in both 12-month and lifetime PDs.
At 31 December 2021At 31 December 2020
1pp increase in
unemployment
1pp decrease in
unemployment
1pp increase in
unemployment
1pp decrease in
unemployment
At 31 December 2022
At 31 December 20211
£m£m1pp increase in
unemployment
£m
1pp decrease in
unemployment
£m
1pp increase in
unemployment
£m
1pp decrease in
unemployment
£m
UK mortgagesUK mortgages23 (18)25 (23)UK mortgages26 (21)23 (18)
Credit cardsCredit cards41 (41)20 (20)
Other RetailOther Retail25 (25)14 (14)
Retail excluding UK mortgages34 (34)54 (54)
Commercial BankingCommercial Banking49 (42)123 (110)Commercial Banking99 (90)49 (42)
OtherOther1 (1)(1)Other  (1)
ECL impactECL impact107 (95)203 (188)ECL impact191 (177)107 (95)
1Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
F-27F-54

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
The table below shows the impact on the Group’s ECL in respect of UK mortgages of an increase or decrease in loss given default for a 10 percentage point (pp) increase or decrease in the UK House Price Index (HPI). The increase or decrease is presented based on the adjustment phased evenly over the first 10ten quarters of the base case scenario.
At 31 December 2021At 31 December 2020
10pp increase
in HPI
10pp decrease
in HPI
10pp increase
in HPI
10pp decrease
in HPI
ECL impact, £m(112)162 (206)284 
At 31 December 2022At 31 December 2021
10pp increase
in HPI
10pp decrease
in HPI
10pp increase
in HPI
10pp decrease
in HPI
ECL impact, £m(225)370 (112)162 
Individual assessments
Stage 3 ECL in Commercial Banking is largely assessed on an individual basis using bespoke assessment of loss for each specific client. These assessments are carried out by the Business Support Unit based on detailed reviews and expected recovery strategies. While these assessments are based on the Group’s latest economic view, the use of Group-wide multiple economic scenarios and weightings is not considered appropriate for these cases due to their individual characteristics. In place of this, a range of case-specific outcomes are considered with any alternative better or worse outcomes that carry a 25 per cent likelihood taken into account in establishing a probability-weighted ECL. At 31 December 2021,2022, individually assessed provisions for Commercial Banking were £905£1,008 million (2020: £1,215(2021: £905 million) which reflected a range of £908 million to £1,140 million (2021: £741 million to £1,023 million (2020: £977 million to £1,536 million), based on the range of alternative outcomes considered.
Application of judgement in adjustments to modelled ECL
Impairment models fall within the Group’s model risk framework with model monitoring, periodic validation and back testing performed on model components (i.e. probability of default, exposure at default and loss given default). Limitations in the Group’s impairment models or data inputs may be identified through the ongoing assessment and validation of the output of the models. In these circumstances, management make appropriate adjustments to the Group’s allowance for impairment losses to ensure that the overall provision adequately reflects all material risks. These adjustments are determined by considering the particular attributes of exposures which have not been adequately captured by the impairment models and range from changes to model inputs and parameters, at account level, through to more qualitative post-model adjustments.
JudgementsPost-model adjustments are not typically assessedcalculated under each distinct economic scenario used to generate ECL, but instead are applied on the basis of final modelled ECL which reflects the probability-weighted view of all scenarios.ECL. All adjustments are reviewed quarterly and are subject to internal review and challenge, including by the Audit Committee, to ensure that amounts are appropriately calculated and that there are specific release criteria identified.
The coronavirus pandemic and the various support measures that have been put in place have resulted in an economic environment which differsdiffered significantly from the historical economic conditions upon which the impairment models havehad been built. As a result there has beenwas a greater need for management judgements to be applied alongside the use of models at 31 December 2021. During 2022 the direct impact of the pandemic on both economic and credit performance has reduced, resulting in the release of all material judgements required specifically to capture COVID-19 risks. Conversely, the intensifying inflationary pressures alongside rising interest rates within the Group’s outlook have created further risks not deemed to be fully captured by ECL models. This has required judgements to be added to capture affordability risks from inflationary and rising interest rate pressures. At 31 December 20212022 management judgement resulted in additional ECL allowances totalling £330 million (2021: £1,278 million (2020: £1,333 million). This comprises judgements added due to COVID-19 and other judgements not directly linked to COVID-19 but which have increased in size during the pandemic.
The table below analyses total ECL allowance by portfolio, separately identifying the amounts that have been modelled, those that have been individually assessed and those arising through the application of management judgement.
Modelled
ECL
Individually
assessed
Judgements
due to
COVID-19
1
Other
judgements
Total ECLJudgements due to:
£mModelled
ECL
£m
Individually
assessed
£m
COVID-191
£m
Inflationary risk
£m
Other
£m
Total
ECL
£m
At 31 December 2021
At 31 December 2022At 31 December 2022
UK mortgagesUK mortgages292  67 478 837 UK mortgages946   49 214 1,209 
Credit cardsCredit cards436  94 (9)521 Credit cards698   93 (28)763 
Other RetailOther Retail801  57 50 908 Other Retail903  1 53 59 1,016 
Commercial BankingCommercial Banking270 905 155 (14)1,316 Commercial Banking910 1,008   (111)1,807 
OtherOther18  400  418 Other1     1 
TotalTotal1,817 905 773 505 4,000 Total3,458 1,008 1 195 134 4,796 
At 31 December 2020
At 31 December 2021At 31 December 2021
UK mortgagesUK mortgages481 — 36 510 1,027 UK mortgages292 – 67 52 426 837 
Credit cardsCredit cards851 — 128 (56)923 Credit cards436 – 94 – (9)521 
Other Retail1,209 — 193 43 1,445 
Commercial Banking1,021 1,215 81 (2)2,315 
Other22 — 400 — 422 
Other Retail2
Other Retail2
757 – 18 – 50 825 
Commercial Banking2
Commercial Banking2
331 905 194 – (14)1,416 
Other2
Other2
– 400 – – 401 
TotalTotal3,584 1,215 838 495 6,132 Total1,817 905 773 52 453 4,000 
1Judgements introduced to address the impact that COVID-19 and resulting interventions have had on the Group’s economic outlook and observed loss experience, which have required additional model limitations to be addressed.
2    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth from Other to Retail; comparatives have been presented on a consistent basis.
F-55

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
Judgements due to COVID-19
UK mortgages: £67 million (2020: £36 million)
In 2021 the Group’s ECL allowance included amounts arising from the application of management judgement to address the impact of COVID-19. These adjustments principally comprise:comprised of:
Increase in time to repossession:UK mortgages: £52 million (2020: £36 million)
This reflects an adjustment made to allow for an increase in the time assumed between default and repossession as a result of the Group temporarily suspending the repossession of properties to support customers during the pandemic.
F-28

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021pandemic;
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
Credit cards: £94Cards, Other Retail and Business Banking: £134 million (2020: £128 million) and Other Retail: £57 million (2020: £193 million)
Thesein relation to adjustments principally comprise:
Recognition of impact of support measures: Credit cards: £94 million (2020: £100 million) Other Retail: £40 million (2020: £118 million)
Governmentmade for government support and subdued levels of consumer spending arewhich were judged to have contributed to the reduced flow of accounts into default and to improved average credit scores across portfolios. Management believes that the resulting position does not fully reflect the underlying credit riskportfolios;
Commercial Banking: £88 million in respect of adjustments to model inputs related to a reduction in the portfolios although there is no longer an expectation that the reduced level of defaults experienced in 2020 was temporary. Adjustments continue to be made to increase expected future rates of default and predicted exposures at default relative to modelled ECL.
Commercial Banking: £155 million (2020: £81 million)
These adjustments principally comprise:
Adjustment to economic variables used as inputs to models: £88 million (2020: £91 million)
Observed reductions in theobserved rate of UK corporate insolvencies, used as an input to commercial default models, continue to be substituted with an increase proportionate to that seen in unemployment to generate a level of predicted defaults.insolvencies. As anticipated, the rate of recoveries has returned to pre-pandemic levels towards the end of 2021 and, with model outputs based on 12 months observed insolvency data, management believebelieved the historically low levels of insolvencies seen during early 2021 dodid not reflect the underlying credit risk.risk;
Specific sector risks:Commercial Banking: £80 million (2020: £nil)
At 31 December 2020 modelled ECL incorporatedadditional judgement in sectors which were considered to face an economic outlook containing a material reduction in corporate profits. This is no longer assumed, which generates a reduction in modelled ECL and therefore leaves potentialelevated risk on specific sectors. An updated assessment of risks includingdue to COVID-driven restrictions, inflation and interest rate pressures has been undertaken which continues to suggest that a number of specific industries remain more exposed. Judgement has therefore been raised in place of this to ensure a more targeted stress on likelihoodpressures; and severity of loss in sectors which are considered to face an elevated risk incorporating any impact on SICR through the increased likelihood of loss.
Other:A £400 million (2020: £400 million)

COVIDadjustment in respect of the risk to base case conditioning assumptions: £400 million (2020: £400 million)
An important element of the methodology used to calculate the Group’s ECL allowance is the determination of a base case economic scenario predicated on certain conditioning assumptions which is then used to derive alternative economic scenarios using stochastic shocks. While the base case outlook has improved throughout the year, unexpected and adverse COVID-19 mutations may partially invalidate the base case conditioning assumptions and therefore the potential range of losses considered. The base case represents the GroupsGroup’s most likely view, however management believesbelieved that in the context of the pandemic, the possibility that the conditioning assumptions arewere invalidated iswas firmly to the downside. In particular, the possibility that a future virus mutation hashad vaccine resistance leading to serious social and economic disruption. Such a possibility lieswas outside of the Group’s current methodology because it would invalidate one of the key assumptions behind the base case forecast. The likelihood and impact of a vaccine resistant mutation is difficult to estimate with any precision therefore the Group has considered a number of approaches to create a reasonable estimate of this additional downside risk.
AnAs such an adjustment of £400 million (31 December 2020: £400 million) has beenwas made to increase the Group’sGroup's ECL allowances to reflect the increased downside risk and the potential for the severity of losses to stretch beyond the Group’sGroup's severe scenario. One approach used to quantify this amount is to apply a 15 per cent re-weighting from the stated upside to the stated severe downside scenario, a larger re-weight than at 31 December 2020 given that the current severe scenario reflects the improved conditioning assumptions of the base case, whereas the downside risk remains constant. Another approach is to apply a 1 percentage point increase in unemployment allied with a 10 per cent lower HPI in 2022, reflecting a broader assessment of a more immediate and therefore greater ECL impact than the gradual increase reflected in the stated univariate sensitivities. Such an increase is proportionate to the level of volatility seen in forecasts every six months as the pandemic has unfolded.
As the adjustment has beenwas calculated centrally it haswas not been allocated to specific portfolios. It haswas therefore been allocated against Stage 1 assets given that the downside risks arewere largely considered to relate to non-defaulted exposures, the majority of which arewere in Stage 1. Detailed portfolio level disclosures continue to reflect the Group’s economic assumptions at the Group’s stated weightings. An indicative allocation to allow users to understand where the Group believesbelieved that the additional losses could arise iswas as follows: UK mortgages: c.£200 million, Credit cards and Other Retail:  c.£100 million, Commercial Banking c.£100 million. The Group continues
Judgements due to monitor and assess the likelihood and consequences of its current conditioning assumptions.
Other judgementsinflationary risk
UK mortgages: £478£49 million (2020: £510(2021: £52 million)
These adjustments principally comprise:
Adjustment to modelled forecast parameters: £65Inflationary and interest rate pressures: £49 million (2020: £193(2021: £52 million)
Adjustments to the estimated defaults used within the ECL calculation for UK mortgages were introduced in 2020 following the adoptionThere has been only modest evidence of new default forecast models. Work has progressed through the year to embed the new model, including updates to model design choices through the implementation of formal model changes or through in-model adjustments, which are considered judgemental pending final evaluation and model governance. These remaining in-model adjustments now target a combination of specific enhancements which will continue to be progressed through to model changes. The reduction in the adjustment is also partly due to the improved economic outlook which reduces the impact of adopting the new forecast model.
End-of-term interest-only: £174 million (2020: £179 million)
The current definition of default usedcredit deterioration in the UK mortgages impairmentportfolio through 2022 despite the high levels of inflation and the rising interest rate environment. Mortgage ECL models use bank base rate as a driver of predicted defaults and that has contributed to the elevated levels of ECL at 31 December 2022. However, there remains a potential risk to affordability from continued inflationary pressures combined with higher interest rates, and that this may not be fully captured by the Group’s ECL models. This risk is to customers maturing from low fixed rate deals, the building impact on variable rate holders and lower levels of real household income.
The level of risk is somewhat mitigated from stressed affordability assessments applied at loan origination which means most customers are anticipated to be able to absorb payment shocks. A judgemental uplift in ECL has therefore been taken in specific segments of the mortgages portfolio, either where inflation is expected to present a more material risk, or where segments within the model excludes past term interest-only accountsdo not use bank base rate as a material driver of predicted defaults.
At 31 December 2021 additional judgemental ECL was taken in UK mortgages to recognise the heightened risk of interest rates increasing rapidly compared to the base case outlook. This judgement quantified incremental losses from adopting an alternative severe downside scenario with a 4 per cent interest rate peak. This judgement is no longer required given the Group’s base case outlook, and modelled ECL, now captures an equivalent interest rate view within the base case alongside an adjusted severe scenario with a 7 per cent interest rate peak.
Credit cards: £93 million (2021: £nil) and Other Retail: £53 million (2021: £nil)
These adjustments comprise:
Inflationary risk on Retail segments: Credit Cards: £93 million (2021: £nil) and Other Retail: £53 million (2021: £nil)
The Group’s ECL models for credit cards and personal loan portfolios use predictions of wage growth to account for future affordability stress. As rapidly increasing inflation erodes nominal wage growth, adjustments have been made to the econometric models to account for real, rather than nominal, income to produce adjusted predicted defaults. These adjustments include the specific risk to affordability from increased housing costs, not captured by CPI. As these adjustments are made within predicted default models, they are calculated under each economic scenario and impact the staging of assets through increased PDs.
Alongside these portfolio-wide adjustments management have also made an additional uplift to ECL for customers with lower income levels and higher indebtedness deemed most vulnerable to inflationary pressures and interest rate rises. Although this segment of customers has not exhibited any greater stress to date, uplifts have been applied to recognise continued inflation and interest rates pose a greater proportionate risk in future periods. Management believe that this is an appropriate way to account for the aggregate inflationary risk in these unsecured portfolios and will continue to make interest payments but have missed their capital payment upon maturity of the loan. This adjustment therefore mitigates the riskmonitor both actual economic and customer outcomes to ensure that the model understates the credit losses associated with interest-only accounts which have missed, or will potentially miss, their final capital payment. For those accounts that have reached end of term this adjustment manually overwrites PDs to 70 per cent or 100 per cent, thereby moving them into Stage 2, or Stage 3, depending on whether they are considered performing or non-performing respectively. For interest-only accounts with six years or less to maturity an appropriate incremental PD uplift is made to PDs based on the probability of missing a future capital payment, assessed through segmentation of behaviour score, debt-to-valueremains reasonable and worst ever arrears status.appropriate.

F-29F-56

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY16: ALLOWANCE FOR EXPECTED CREDIT LOSSES (continued)
Long-term defaults: £87Other judgements
UK mortgages: £214 million (2020:(2021: £426 million)
These adjustments principally comprise:
Increase in time to repossession: £118 million (2021: £87 million)
TheDue to the Group suspendedsuspending mortgage litigation activity between late 2014late-2014 and mid 2018 asmid-2018 due to policy changes were implemented tofor the treatment of amounts in arrears, interruptingand as collections strategy normalises post COVID-19 pandemic, the natural flowGroup’s experience of accounts to possession. Anpossessions data on which our models rely on is limited. This reflects an adjustment is made to ensure adequate provisionallow for an increase in the time assumed between default and repossession.
Provision coverage considering the resulting build-up of accounts in long-term default. Coverage is uplifted to the equivalent levels of those accounts already in repossession on an estimated shortfall of balances expected to flow to possession. A further adjustment is made to mitigate for the risk that credit model provision understates the probability of possession for accounts which have been in default for more than 24 months, with an arrears balance increase in the last 6six months. These accounts have their probability of possession set to 9570 per cent based on observed historical losses incurred on accounts that were of an equivalent status. The increase in the judgement reflects a lower modelled coverage that requires a larger adjustment to reach the required levels.
Asset recovery values: £69 million (2021: £21 million)
Due to low repossession volumes, sales data informing the estimated level of discount in the event of repossessions has been limited, impacting the ability to update model parameters. Despite these low volumes, since 2020 the observed asset recovery sale values have remained broadly the same on the limited volumes seen, however the indexed valuation within the model has shown an increasing trend due to HPI increases, therefore management consider it appropriate to uplift ECL to reflect expected recovery values.
Adjustment for specific segments: £54£25 million (2020: £20(2021: £54 million)
The Group monitors risks across specific segments of its portfolios which may not be fully captured through wider collective models. Along with continued judgmentalJudgemental increases applied to probability of default on forborne accounts (31 December 2021: £18 million (2020: £20 million), the Group has taken an additional £36 million have been removed as models now include forborne accounts in Stage 3 assets. The judgement for fire safety and cladding uncertainty. This captures risks within the assessment of affordability and asset valuations, not captured by underlying models.uncertainty has reduced to £25 million (31 December 2021: £36 million). Though experience remains limited the risk is now considered sufficiently material to address through judgement, given that morethere is evidence of assessed cases have been assessed as having defective cladding, or other fire safety issues, together with emerging evidence of higher arrears and weaker sales values relative to the wider portfolio.
Inflation and interest rate risk: £52 million (2020: £nil)
The Group’s approach to MES modelling incorporates a range of interest rate scenarios, however it is recognised that given current inflationary pressures the risk of a very rapid increase in interest rates may not be fully captured in the range of economic assumptions used to assess credit losses. Therefore an additional management judgement for the mortgage portfolio, for which default rates are most sensitive to interest rates, has been taken to reflect this heightened risk. The quantification ofbut this risk adopts an alternative severe downside scenario which leverageshas reduced throughout the Group’s internal stress testing exercise. The increase in ECL therefore reflects the incremental losses from adopting a severe downside scenario with interest rates increasing to 4 per cent, with peak unemployment and house price falls broadly consistent with the Group’s stated severe downside scenario. The Group will continue to reassess inflationary risks and whether this additional judgement is required.year.
Credit cards: £(9)£(28) million (2020: £(56)(2021: £(9) million) and Other Retail: £50£59 million (2020: £43(2021: £50 million)
These adjustments principally comprise:
Lifetime extension on revolving products: Credit cards: £41£82 million (2020: £71(2021: £41 million) and Other Retail: £5£14 million (2020: £10(2021: £5 million)
Unsecured revolving products use a model lifetime definition of three years based on historic data which shows that substantially all accounts resolve in this time. An adjustment is maderequired to extend the lifetime used for Stage 2 exposures on Retail revolving products from a three year modelled lifetime, which reflected the outcome data available when the model was developed. Previously this was deemed to be six years by increasing default probabilities through the extrapolation of the default trajectory observed throughout the three years and beyond. TheDuring 2022, work was undertaken to reassess the expected lifetime for these assets, which concluded in an extension of the expected lifetime from six to ten years, resulting additional ECL allowance is addedin an increase to Stage 2 accounts proportionatethis adjustment.
Adjustments to the modelled three-year PD. The decrease in this judgement during 2021 is primarily dueloss given defaults (LGDs): Credit cards: £(96) million (2021: £(37) million) and Other Retail: £13 million (2021: £24 million)
A number of adjustments have been made to the Group's improved economic outlook, meaning that the model view of lifetime three year losses is lower and therefore this extrapolation to six years is proportionally lower.
Credit card loss given default assumptions used within unsecured and motor credit models. These include judgements held previously, notably in relation to the alignment (LGD)of MBNA credit card cure rates as collection strategies harmonise. Alongside this, new adjustments have also been raised to capture recent improvements in observed cure rates offset by updates to recovery cost assumptions. These adjustments will be released once incorporated into models through future recalibration which is pending model development.
Motor default suppression: Other Retail: £13 million (2021: £nil)
Used car prices have continued to rise through 2022 with lower actual defaults materialising than anticipated. Management consider it appropriate to uplift ECL to account for the risk that prices return back to more normalised levels.
Commercial Banking: £(111) million (2021: £(14) million)
These adjustments principally comprise:
Adjustments to loss given defaults (LGDs): £(37)£(105) million (2020: £(55)(2021: £(25) million)
The MBNA impairmentmodelling approach for loss given default for commercial exposures has been reviewed. Management deem ECL should be adjusted to mitigate limitations identified in the approach which are causing loss given defaults to be inflated. These include the benefit from amortisation of exposures relative to collateral values at default and a move to an exposure-weighted approach being adopted. These temporary adjustments will be addressed through future model was developed using historical MBNA data. Followingdevelopment.
Corporate insolvency rates: £(35) million (2021: £nil)
During 2022, the acquisitionvolume of the businessUK corporate insolvencies showed an increasing trend to above December 2019 levels, revealing a marked dislocation between observed UK corporate insolvencies and the subsequent migrationGroup’s credit performance. This dislocation gives rise to uncertainty over the drivers of this portfolio to Lloyds Banking Group's collections strategies, an adjustment is required to reflectobserved trends and the recent improvement in cure rates now evident as collections strategies harmonise, which are not captured by the original MBNA model development data. The reduction in the judgement reflects a lower level of anticipated defaults, now expected from an improved economic outlook, against which the LGD adjustments would be applied.
Defined benefit pension scheme obligations
Key judgement:Determination of an appropriate yield curve
Key estimates:Discount rate applied to future cash flows
Expected lifetime of the schemes' members
Expected rate of future inflationary increases
The net asset recognised in the balance sheet at 31 December 2021 in respectappropriateness of the Group’s defined benefit pension scheme obligations was £4,404 million comprising an asset of £4,531 million and a liability of £127 million (2020: a net asset of £1,578 million comprising an asset of £1,714 million and a liability of £136 million); and for the Bank was £2,384 million (comprising an asset of £2,420 million and a liability of £36 million) (2020: a net asset of £727 million comprising an asset of £765 million and a liability of £38 million). The Group’s accounting policy for its defined benefit pension scheme obligations is set out in note 2(K).
The accounting valuation ofCommercial Banking model response which uses observed UK corporate insolvencies data. Given the Group’s defined benefit pension schemes’ liabilities requiresasset quality remains strong with very low new defaults, a negative adjustment was deemed appropriate by management to make a numberaddress potential overstatement of assumptions. The key areas of estimation uncertainty are the discount rate applied to future cash flows, the expected lifetime of the schemes’ members and the expected rate of future inflationary increases.
The discount rate is required to be set with reference to market yields at the end of the reporting period on high quality corporate bonds in the currency of and with a term consistent with the defined benefit pension schemes’ obligations. The average duration of the schemes’ obligations is approximately 17 years. The market for bonds with a similar duration is limited and, as a result, significant management judgement is required to determine an appropriate yield curve on which to base the discount rate. Assuming that there is no change in other assumptions or in the value of the schemes' assets, the effect on the net accounting surplus at 31 December 2021 of a decrease of 10 basis points in the discount rate would be a reduction of £795 million (2020: £890 million). To the extent that changes in the discount rate arise from changes in gilt yields, rather than credit spreads, the impact is largely mitigated by the schemes' asset-liability matching strategies.
The cost of the benefits payable by the schemes will also depend upon the life expectancy of the members. The mortality assumptions used by the Group are based on standard industry tables for both current mortality rates and the rate of future mortality improvement, adjusted in line with the actual experience of the Group's schemes. Assuming that there is no change in other assumptions or in the value of the schemes' assets, the effect on the net accounting surplus at 31 December 2021 of an increase of one year in the average life of scheme members would be a reduction of £1,934 million (2020: £2,146 million). The Group has in place a longevity swap, as described in note 27, to partially mitigate mortality risk.

Commercial Banking ECL.
F-30F-57

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2021
NOTE 3: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
The majority of the Group’s plans provide benefits linked to inflation both in deferment and in payment and the Group sets its inflation assumption with reference to an implied inflation curve. Assuming that there is no change in other assumptions or in the value of the schemes’ assets, the effect on the net accounting surplus at 31 December 2021 of an increase of 10 basis points in the expected rate of inflation would be a decrease of £481 million (2020: £531 million). This impact would be offset by gains recognised on the pension schemes’ holding of index linked gilts and inflation linked swaps.
Further sensitivities and the balance sheet impact of changes in the principal actuarial assumptions are provided in part (v) of note 27.
Uncertain tax positions
Key judgement:Interpreting tax rules on the Group’s open tax matters
The Lloyds Banking Group has an open matter in relation to a claim for group relief of losses incurred in its former Irish banking subsidiary, which ceased trading on 31 December 2010. In 2013, HMRC informed the Lloyds Banking Group that its interpretation of the UK rules means that the group relief is not available. In 2020, HMRC concluded their enquiry into the matter and issued a closure notice. The Lloyds Banking Group's interpretation of the UK rules has not changed and hence it has appealed to the First Tier Tax Tribunal, with a hearing expected in 2022. If the final determination of the matter by the judicial process is that HMRC’s position is correct, management estimate that this would result in an increase in current tax liabilities of approximately £730 million (including interest) and a reduction in deferred tax assets of approximately £330 million. The Lloyds Banking Group, having taken appropriate advice, does not consider that this is a case where additional tax will ultimately fall due.
The Group makes other estimates in relation to tax which do not require significant judgements, see further discussion in note 28.
Regulatory and legal provisions
Key judgements:Determining the scope of reviews required by regulators
The impact of legal decisions that may be relevant to claims received
Determining whether a reliable estimate is available for obligations arising from past events
Key estimates:The number of future complaints
The proportion of complaints that will be upheld
The average cost of redress
At 31 December 2021, the Group carried provisions of £1,054 million (2020: £520 million) and the Bank £146 million (2020: £140 million) against the cost of making redress payments to customers and the related administration costs in connection with historical regulatory breaches.
Determining the amount of the provisions, which represent management’s best estimate of the cost of settling these issues, requires the exercise of significant judgement and estimation. It will often be necessary to form a view on matters which are inherently uncertain, such as the scope of reviews required by regulators, and to estimate the number of future complaints, the extent to which they will be upheld, the average cost of redress and the impact of decisions reached by legal and other review processes that may be relevant to claims received. Consequently the continued appropriateness of the underlying assumptions is reviewed on a regular basis against actual experience and other relevant evidence and adjustments made to the provisions where appropriate.
Management has applied significant judgement in determining the provision required for HBOS Reading; further details are provided in note 29.
Fair value of financial instruments
Key estimate:Interest rate spreads, earnings multiples and interest rate volatility
At 31 December 2021, the carrying value of the Group’s financial instrument assets held at fair value was £35,095 million (2020: £37,275 million), and its financial instrument liabilities held at fair value was £11,180 million (2020: £15,059 million). The carrying value of the Bank’s financial instrument assets held at fair value was £36,956 million (2020: £38,966 million) and financial instrument liabilities held at fair value was £15,923 million (2020: £18,979 million).
The Group’s valuation control framework and a description of level 1, 2 and 3 financial assets and liabilities is set out in note 41(2). The valuation techniques for level 3 financial instruments involve management judgement and estimates, the extent of which depends on the complexity of the instrument and the availability of market observable information. In addition, in line with market practice, the Group applies credit, debit and funding valuation adjustments in determining the fair value of its uncollateralised derivative positions. A description of these adjustments is set out in note 41.
Capitalised software enhancements
Key judgement:Assessing future trading conditions that could affect the Group’s business operations
Key estimate:Estimated useful life of internally generated capitalised software
At 31 December 2021, the carrying value of the Group’s capitalised software enhancements was £3,383 million (2020: £3,281 million).
In determining the estimated useful life of capitalised software enhancements, management consider the product's lifecycle and the Group's technology strategy; assets are reviewed annually to assess whether there is any indication of impairment and to confirm that the remaining estimated useful life is still appropriate. For the year ended 31 December 2021, the amortisation charge was £884 million, including a software write-off as the Group invests in new technology and systems infrastructure, and at 31 December 2021, the weighted-average remaining estimated useful life of the Group’s capitalised software enhancements was 4.7 years (2020: 4.9 years). If the Group reduced by one year the estimated useful life of those assets with a remaining estimated useful life of more than two years at 31 December 2021, the 2022 amortisation charge would be approximately £200 million higher.
F-31

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 4: SEGMENTAL ANALYSIS
The Group provides a wide range of banking and financial services in the UK and in certain locations overseas. The Group Executive Committee (GEC) of the Lloyds Banking Group has been determined to be the chief operating decision-maker, as defined by IFRS 8 Operating Segments, for the Group. The Group’s operating segments reflect its organisational and management structures. The GEC reviews the Group’s internal reporting based around these segments in order to assess performance and allocate resources. They consider interest income and expense on a net basis and consequently the total interest income and expense for all reportable segments is presented net. The segments are differentiated by the type of products provided and by whether the customers are individuals or corporate entities.
The Group’s activities are organised into 2 financial reporting segments: Retail and Commercial Banking.
Retail offers a broad range of financial service products, including current accounts, savings, mortgages, motor finance and unsecured consumer lending to personal and small business customers.
Commercial Banking provides a range of products and services such as lending, transactional banking, working capital management, risk management and debt capital markets services to SMEs, corporates and financial institutions.
Other comprises income and expenditure not attributed to the Group's financial reporting segments. These amounts include the costs of certain central and head office functions.
Inter-segment services are generally recharged at cost, although some attract a margin. Inter-segment lending and deposits are generally entered into at market rates, except that non-interest bearing balances are priced at a rate that reflects the external yield that could be earned on such funds.
For the majority of those derivative contracts entered into by business units for risk management purposes, the business unit recognises the net interest income or expense on an accrual accounting basis and transfers the remainder of the movement in the fair value of the derivative to the central function where the resulting accounting volatility is managed where possible through the establishment of hedge accounting relationships. Any change in fair value of the hedged instrument attributable to the hedged risk is also recorded within the central function. This allocation of the fair value of the derivative and change in fair value of the hedged instrument attributable to the hedged risk avoids accounting asymmetry in segmental results and leads to accounting volatility, which is managed centrally and reported within Other.
F-32

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 4: SEGMENTAL ANALYSIS (continued)

RetailCommercial
Banking
OtherGroup
£m£m£m£m
Year ended 31 December 2021
Net interest income8,581 2,240 215 11,036 
Other income1,754 753 1,130 3,637 
Total income10,335 2,993 1,345 14,673 
Operating expenses(5,766)(2,314)(2,126)(10,206)
Impairment credit455 857 6 1,318 
Profit before tax5,024 1,536 (775)5,785 
External income11,706 2,643 324 14,673 
Inter-segment (expense) income(1,371)350 1,021  
Segment income10,335 2,993 1,345 14,673 
Segment external assets371,746 77,451 153,652 602,849 
Segment external liabilities322,146 120,049 119,882 562,077 
Analysis of segment other income:
Fee and commission income:
Current accounts504 126 4 634 
Credit and debit card fees614 264  878 
Commercial banking fees 247 37 284 
Factoring 76  76 
Other fees and commissions57 167 99 323 
Fee and commission income1,175 880 140 2,195 
Fee and commission expense(577)(230)(135)(942)
Net fee and commission income598 650 5 1,253 
Operating lease rental income1,046 13  1,059 
Gains less losses on disposal of financial assets at fair value through other comprehensive income  (116)(116)
Other income110 90 1,241 1,441 
Segment other income1,754 753 1,130 3,637 
Other segment items reflected in income statement above:
Depreciation and amortisation1,525 273 979 2,777 
Defined benefit scheme charges89 29 118 236 
Other segment items:
Additions to fixed assets1,922 168 1,012 3,102 
F-33

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 4: SEGMENTAL ANALYSIS (continued)

RetailCommercial
Banking
OtherGroup
£m£m£m£m
Year ended 31 December 2020
Net interest income8,321 2,300 149 10,770 
Other income1,735 673 1,407 3,815 
Total income10,056 2,973 1,556 14,585 
Operating expenses(5,816)(1,673)(1,707)(9,196)
Impairment charge(2,384)(1,280)(396)(4,060)
Profit (loss) before tax1,856 20 (547)1,329 
External income11,859 2,496 230 14,585 
Inter-segment (expense) income(1,803)477 1,326 — 
Segment income10,056 2,973 1,556 14,585 
Segment external assets359,171 83,155 157,613 599,939 
Segment external liabilities295,216 126,008 137,597 558,821 
Analysis of segment other income:
Fee and commission income:
Current accounts497 109 610 
Credit and debit card fees517 231 — 748 
Commercial banking fees— 169 — 169 
Private banking and asset management— — 
Factoring— 76 — 76 
Other fees and commissions63 157 100 320 
Fee and commission income1,077 742 105 1,924 
Fee and commission expense(571)(195)(143)(909)
Net fee and commission income506 547 (38)1,015 
Operating lease rental income1,104 16 — 1,120 
Gains less losses on disposal of financial assets at fair value through other comprehensive income— — 145 145 
Other income125 110 1,300 1,535 
Segment other income1,735 673 1,407 3,815 
Other segment items reflected in income statement above:
Depreciation and amortisation1,760 242 668 2,670 
Defined benefit scheme charges97 28 122 247 
Other segment items:
Additions to fixed assets1,684 89 1,042 2,815 
F-34

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 4: SEGMENTAL ANALYSIS (continued)

RetailCommercial
Banking
OtherGroup
£m£m£m£m
Year ended 31 December 2019
Net interest income9,129 2,691 400 12,220 
Other income2,025 870 1,493 4,388 
Total income11,154 3,561 1,893 16,608 
Operating expenses(7,912)(1,818)(1,393)(11,123)
Impairment charge(1,038)(313)(11)(1,362)
Profit before tax2,204 1,430 489 4,123 
External income13,111 2,773 724 16,608 
Inter-segment (expense) income(1,957)788 1,169 — 
Segment income11,154 3,561 1,893 16,608 
Segment external assets351,301 89,630 140,437 581,368 
Segment external liabilities261,019 125,240 156,210 542,469 
Analysis of segment other income:
Fee and commission income:
Current accounts518 133 656 
Credit and debit card fees634 327 — 961 
Commercial banking fees— 166 — 166 
Private banking and asset management— — 38 38 
Factoring— 103 — 103 
Other fees and commissions68 219 152 439 
Fee and commission income1,220 948 195 2,363 
Fee and commission expense(571)(299)(157)(1,027)
Net fee and commission income649 649 38 1,336 
Operating lease rental income1,225 22 — 1,247 
Gains less losses on disposal of financial assets at fair value through other comprehensive income— (5)201 196 
Other income151 204 1,254 1,609 
Segment other income2,025 870 1,493 4,388 
Other segment items reflected in income statement above:
Depreciation and amortisation1,712 315 575 2,602 
Defined benefit scheme charges108 43 94 245 
Other segment items:
Additions to fixed assets2,208 247 1,097 3,552 
The Group’s operations are predominantly UK-based and as a result an analysis between UK and non-UK activities is not provided.
F-35

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 5: NET INTEREST INCOME
Weighted average
effective interest rate
202120202019202120202019
%%%£m£m£m
Interest income:
Loans and advances to banks and reverse repurchase agreements0.11 0.20 0.57 70 114 269 
Loans and advances to customers and reverse repurchase agreements2.55 2.76 3.21 12,334 13,358 15,281 
Debt securities1.57 1.82 2.26 74 92 118 
Financial assets held at amortised cost2.27 2.48 2.97 12,478 13,564 15,668 
Financial assets at fair value through other comprehensive income1.69 1.12 1.64 442 302 430 
Total interest income1
2.24 2.42 2.90 12,920 13,866 16,098 
Interest expense:
Deposits from banks1.34 1.19 1.39 (66)(82)(87)
Customer deposits0.12 0.40 0.65 (386)(1,270)(2,054)
Repurchase agreements0.10 0.36 1.08 (22)(117)(301)
Debt securities in issue2
1.37 1.13 0.71 (746)(761)(476)
Lease liabilities2.01 2.36 2.41 (30)(39)(39)
Subordinated liabilities7.01 7.19 9.89 (634)(827)(921)
Total interest expense3
0.45 0.71 0.91 (1,884)(3,096)(3,878)
Net interest income11,036 10,770 12,220 
1Includes £10 million (2020: £10 million; 2019: £26 million) of interest income on liabilities with negative interest rates and £38 million (2020: £42 million; 2019: £39 million) in respect of interest income on finance leases.
2The impact of the Group’s hedging arrangements is included on this line; excluding this impact the weighted average effective interest rate in respect of debt securities in issue would be 2.30 per cent (2020: 2.42 per cent; 2019: 2.25 per cent).
3Includes £2 million (2020: £23 million; 2019: £119 million) of interest expense on assets with negative interest rates.
Included within interest income is £173 million (2020: £170 million; 2019: £196 million) in respect of credit-impaired financial assets. Net interest income also includes a credit of £584 million (2020: credit of £727 million; 2019: credit of £580 million) transferred from the cash flow hedging reserve (see note 33).
NOTE 6: NET FEE17: FINANCE LEASE AND COMMISSION INCOME
202120202019
£m£m£m
Fee and commission income:
Current accounts634 610 656 
Credit and debit card fees878 748 961 
Commercial banking fees284 169 166 
Private banking and asset management 38 
Factoring76 76 103 
Other fees and commissions323 320 439 
Total fee and commission income2,195 1,924 2,363 
Fee and commission expense(942)(909)(1,027)
Net fee and commission income1,253 1,015 1,336 
Fees and commissions which are an integral part of the effective interest rate form part of net interest income shown in note 5. Fees and commissions relating to instruments that are held at fair value through profit or loss are included within net trading income shown in note 7.
At 31 December 2021, the Group held on its balance sheet £76 million (31 December 2020: £76 million) in respect of services provided to customers and £70 million (31 December 2020: £83 million) in respect of amounts received from customers for services to be provided after the balance sheet date. Current unsatisfied performance obligations amount to £143 million (31 December 2020: £172 million); the Group expects to receive substantially all of this revenue by 2024.
F-36

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 6: NET FEE AND COMMISSION INCOME (continued)
Income recognised during the year included £13 million (2020: £18 million) in respect of amounts included in the contract liability balance at the start of the year and £nil (2020: £nil) in respect of amounts from performance obligations satisfied in previous years.
The most significant performance obligations undertaken by the Group are in respect of current accounts, the provision of other banking services for commercial customers and credit and debit card services.
In respect of current accounts, the Group receives fees for the provision of bank account and transaction services such as ATM services, fund transfers, overdraft facilities and other value-added offerings.
For commercial customers, alongside its provision of current accounts, the Group provides other corporate banking services including factoring and commitments to provide loan financing. Loan commitment fees are included in fees and commissions where the loan is not expected to be drawn down by the customer.
The Group receives interchange and merchant fees, together with fees for overseas use and cash advances, for provision of card services to cardholders and merchants.
NOTE 7: NET TRADING INCOME
202120202019
£m£m£m
Foreign exchange translation gains (losses)10 74 (203)
Gains on foreign exchange trading transactions329 326 336 
Total foreign exchange339 400 133 
Investment property losses (20)(8)
Securities and other gains (see below)46 370 235 
Net trading income385 750 360 
Securities and other gains comprise net gains (losses) arising on assets and liabilities held at fair value through profit or loss as follows:
202120202019
£m£m£m
Net income arising on assets and liabilities mandatorily held at fair value through profit or loss:
Financial instruments held for trading1
94 440 427 
Other financial instruments mandatorily held at fair value through profit or loss:
Debt securities, loans and advances6 37 25 
Equity shares11 (3)
111 486 449 
Net expense arising on assets and liabilities designated at fair value through profit or loss(65)(116)(214)
Securities and other gains46 370 235 
1Includes hedge ineffectiveness in respect of fair value hedges (2021: gain of £195 million; 2020: gain of £546 million; 2019: gain of £153 million) and cash flow hedges (2021: loss of £58 million; 2020: gain of £259 million; 2019: gain of £131 million).
NOTE 8: OTHER OPERATING INCOME
202120202019
£m£m£m
Operating lease rental income1,059 1,120 1,247 
Gains less losses on disposal of financial assets at fair value through other comprehensive income (note 33)(116)145 196 
Liability management(39)(216)(101)
Intercompany recharges and other1,095 1,001 1,350 
Total other operating income1,999 2,050 2,692 
F-37

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 9: OPERATING EXPENSES
202120202019
£m£m£m
Staff costs:
Salaries2,260 2,382 2,370 
Performance-based compensation282 106 340 
Social security costs290 271 308 
Pensions and other post-retirement benefit schemes (note 27)523 552 518 
Restructuring costs88 161 89 
Other staff costs249 143 360 
3,692 3,615 3,985 
Premises and equipment:
Rent and rates116 115 114 
Repairs and maintenance161 172 182 
Other1
(62)138 150 
215 425 446 
Other expenses:
Communications and data processing1,154 996 1,022 
Advertising and promotion161 184 173 
Professional fees150 128 144 
Regulatory and legal provisions (note 29)1,177 414 2,190 
Other880 760 561 
3,522 2,482 4,090 
Depreciation and amortisation:
Depreciation of property, plant and equipment2
1,823 2,017 2,040 
Amortisation of other intangible assets (note 19)954 653 562 
2,777 2,670 2,602 
Goodwill impairment (note 18) — 
Total operating expenses10,206 9,196 11,123 
1Net of profits on disposal of operating lease assets of £249 million (2020: £127 million; 2019: £41 million).
2Comprising depreciation in respect of premises £121 million (2020: £124 million; 2019: £121 million), equipment £777 million (2020: £676 million; 2019: £710 million), operating lease assets £709 million (2020: £1,002 million; 2019: £1,006 million) and right-of-use assets £216 million (2020: £215 million; 2019: £203 million).
The average number of persons on a headcount basis employed by the Group during the year was as follows:
202120202019
UK63,64967,11569,321
Overseas512515762
Total64,16167,63070,083
F-38

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 10: AUDITORS’ REMUNERATION
Fees payable to the Bank's auditors1 are as follows:
202120202019
£m£m£m
Fees payable for the:
– audit of the Bank's current year Annual report4.7 4.5 4.2 
– audits of the Bank's subsidiaries9.5 8.9 8.6 
– total audit fees in respect of the statutory audit of Group entities2
14.2 13.4 12.8 
– services normally provided in connection with statutory and regulatory filings or engagements0.7 1.6 1.3 
Total audit fees3
14.9 15.0 14.1 
Other audit-related fees3
0.4 0.3 0.2 
All other fees3
0.5 0.9 0.3 
Total non-audit services4
0.9 1.2 0.5 
Total fees payable to the Bank’s auditors by the Group15.8 16.2 14.6 
1Deloitte LLP became the Group's statutory auditor in 2021. PricewaterhouseCoopers LLP was the statutory auditor during 2020.
2As defined by the Financial Reporting Council (FRC).
3As defined by the Securities and Exchange Commission (SEC).
4As defined by the SEC. Total non-audit services as defined by the FRC include all fees other than audit fees in respect of the statutory audit of Group entities. These fees totalled £1.6 million in 2021 (2020: £2.8 million; 2019: £1.8 million).
The following types of services are included in the categories listed above:
Audit fees: This category includes fees in respect of the audit of the Group’s annual financial statements and other services in connection with regulatory filings. Other services supplied pursuant to legislation relate primarily to costs incurred in connection with client asset assurance and with the Sarbanes-Oxley Act requirements associated with the audit of the financial statements of Lloyds Banking Group filed on Form 20-F.
Other audit-related fees: This category includes fees in respect of services for assurance and related services that are reasonably related to the performance of the audit or review of the financial statements, for example acting as reporting accountants in respect of debt prospectuses required by the Listing Rules.
All other fees: This category includes other assurance services not related to the performance of the audit or review of the financial statements, for example the review of controls operated by the Group on behalf of a third party. The auditors are not engaged to provide tax services.
It is the Group’s policy to use the auditors only on assignments in cases where their knowledge of the Group means that it is neither efficient nor cost effective to employ another firm of accountants.
Lloyds Banking Group has procedures that are designed to ensure auditor independence for Lloyds Banking Group plc and all of its subsidiaries, including prohibiting certain non-audit services. All audit and non-audit assignments must be pre-approved by the Lloyds Banking Group Audit Committee (the Audit Committee) on an individual engagement basis; for certain types of non-audit engagements where the fee is ‘de minimis’ the Audit Committee has pre-approved all assignments subject to confirmation by management. On a quarterly basis, the Audit Committee receives and reviews a report detailing all pre-approved services and amounts paid to the auditors for such pre-approved services.
During the year the auditors1 also earned fees payable by entities outside the consolidated Lloyds Bank Group in respect of the following:
202120202019
£m£m£m
Audits of Group pension schemes0.3 0.1 0.1 
Reviews of the financial position of corporate and other borrowers 1.3 — 
1Deloitte LLP became the Group's statutory auditor in 2021. PricewaterhouseCoopers LLP was the statutory auditor during 2020.
F-39

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 11: IMPAIRMENT
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2021
Impact of transfers between stages74 (474)339  (61)
Other changes in credit quality(313)(307)252 (48)(416)
Additions and repayments(231)(379)(97)(87)(794)
Methodology and model changes(63)15 6  (42)
Other items2 4 (11) (5)
(605)(667)150 (135)(1,257)
Total impairment (credit) charge(531)(1,141)489 (135)(1,318)
In respect of:
Loans and advances to banks and reverse repurchase agreements(4)   (4)
Loans and advances to customers and reverse repurchase agreements(436)(1,008)498 (135)(1,081)
Financial assets at amortised cost(440)(1,008)498 (135)(1,085)
Impairment (credit) charge on drawn balances(440)(1,008)498 (135)(1,085)
Loan commitments and financial guarantees(89)(133)(9) (231)
Financial assets at fair value through other comprehensive income(2)   (2)
Total impairment (credit) charge(531)(1,141)489 (135)(1,318)
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2020
Impact of transfers between stages(168)925 699 — 1,456 
Other changes in credit quality909 1,164 167 2,246 
Additions and repayments77 173 (52)(30)168 
Methodology and model changes(31)170 26 — 165 
Other items— — 25 — 25 
955 349 1,163 137 2,604 
Total impairment charge787 1,274 1,862 137 4,060 
In respect of:
Loans and advances to banks and reverse repurchase agreements— — — 
Loans and advances to customers and reverse repurchase agreements678 1,130 1,853 137 3,798 
Financial assets at amortised cost682 1,130 1,853 137 3,802 
Impairment charge on drawn balances682 1,130 1,853 137 3,802 
Loan commitments and financial guarantees100 144 — 253 
Financial assets at fair value through other comprehensive income— — — 
Total impairment charge787 1,274 1,862 137 4,060 
F-40

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 11: IMPAIRMENT (continued)
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2019
Impact of transfers between stages(17)89 532 — 604 
Other changes in credit quality939 (106)841 
Additions and repayments93 (41)(60)(87)(95)
Methodology and model changes33 (27)— 14 
Other items(5)— — (2)
127 (66)890 (193)758 
Total impairment charge (credit)110 23 1,422 (193)1,362 
In respect of:
Loans and advances to banks and reverse repurchase agreements— — — — — 
Loans and advances to customers and reverse repurchase agreements141 10 1,382 (193)1,340 
Due from fellow Lloyds Banking Group undertakings(1)— 41 — 40 
Financial assets at amortised cost140 10 1,423 (193)1,380 
Impairment charge (credit) on drawn balances140 10 1,423 (193)1,380 
Loan commitments and financial guarantees(29)13 (1)— (17)
Financial assets at fair value through other comprehensive income(1)— — — (1)
Total impairment charge (credit)110 23 1,422 (193)1,362 
The impairment charge includes a release of £77 million (2020: charge of £41 million; 2019: charge of £134 million) in respect of residual value impairment and voluntary terminations within the Group’s UK motor finance business.
The Group’s impairment charge comprises the following items:
Impact of transfers between stages
The net impact on the impairment charge of transfers between stages.
Other changes in credit quality
Changes in loss allowance as a result of movements in risk parameters that reflect changes in customer quality, but which have not resulted in a transfer to a different stage. This also contains the impact on the impairment charge as a result of write-offs and recoveries, where the related loss allowances are reassessed to reflect ultimate realisable or recoverable value.
Additions and repayments
Expected loss allowances are recognised on origination of new loans or further drawdowns of existing facilities. Repayments relate to the reduction of loss allowances resulting from the repayments of outstanding balances that have been provided against.
Methodology and model changes
Increase or decrease in impairment charge as a result of adjustments to the models used for expected credit loss calculations; either as changes to the model inputs or to the underlying assumptions, as well as the impact of changing the models used.
Movements in the Group's impairment allowances are shown in note 15.
F-41

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 12: TAX EXPENSE
(A)Analysis of tax (expense) credit for the year
202120202019
£m£m£m
UK corporation tax:
Current tax on profit for the year(1,349)(423)(1,279)
Adjustments in respect of prior years83 336 98 
(1,266)(87)(1,181)
Foreign tax:
Current tax on profit for the year(21)(18)(58)
Adjustments in respect of prior years22 24 
1 (54)
Current tax expense(1,265)(81)(1,235)
Deferred tax:
Current year851 508 (110)
Adjustments in respect of prior years(169)(290)58 
Deferred tax (expense) credit682 218 (52)
Tax (expense) credit(583)137 (1,287)
(B)Factors affecting the tax (expense) credit for the year
The UK corporation tax rate for the year was 19.0 per cent (2020: 19.0 per cent; 2019: 19.0 per cent). An explanation of the relationship between tax (expense) credit and accounting profit is set out below:
202120202019
£m£m£m
Profit before tax5,785 1,329 4,123 
UK corporation tax thereon(1,099)(253)(783)
Impact of surcharge on banking profits(415)(122)(377)
Non-deductible costs: conduct charges(167)(24)(283)
Non-deductible costs: bank levy(19)(30)— 
Other non-deductible costs(59)(62)(77)
Non-taxable income22 37 36 
Tax relief on coupons on other equity instruments65 79 53 
Tax-exempt gains on disposals2 — 25 
Tax losses where no deferred tax recognised (3)(7)
Remeasurement of deferred tax due to rate changes1,168 435 (25)
Differences in overseas tax rates(17)10 (9)
Adjustments in respect of prior years(64)70 160 
Tax (expense) credit(583)137 (1,287)
The tax expense in 2021 included the impact of non-deductible conduct charges which were significantly greater than in 2020, reflecting the Group's best estimate of tax-deductibility of provisions made in the year.

NOTE 13: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
These comprise financial assets mandatorily at fair value through profit or loss as follows:
The GroupThe Bank
2021202020212020
£m£m£m£m
Loans and advances to customers1,559 1,511 1,121 517 
Corporate and other debt securities — 3,404 1,203 
Equity shares239 163 4 
Total1,798 1,674 4,529 1,724 
At 31 December 2021 £1,500 million (2020: £1,099 million) of financial assets at fair value through profit or loss of the Group and £3,116 million (2020: £1,600 million) of the Bank had a contractual residual maturity of greater than one year.
For amounts included above which are subject to repurchase and reverse repurchase agreements see note 44.
F-42

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS
The fair values and notional amounts of derivative instruments are set out in the following table:
20212020
Contract/
notional
amount
Fair value
assets
Fair value
liabilities
Contract/
notional
amount
Fair value
assets
Fair value
liabilities
The Group£m£m£m£m£m£m
Trading and other
Exchange rate contracts:
Spot, forwards and futures12,243 144 156 15,055 360 124 
Currency swaps155,190 693 595 147,303 1,314 1,650 
Options purchased5   12 — — 
Options written5   12 — — 
167,443 837 751 162,382 1,674 1,774 
Interest rate contracts:
Interest rate swaps931,834 4,525 3,300 1,312,974 5,872 5,421 
Forward rate agreements21   81,305 — 
Options purchased2,128 19  3,745 55 — 
Options written1,229  10 3,064 — 62 
935,212 4,544 3,310 1,401,088 5,927 5,486 
Credit derivatives4,390 64 101 5,362 65 120 
Equity and other contracts44 11 166 50 258 
Total derivative assets/liabilities - trading and other1,107,089 5,456 4,328 1,568,882 7,667 7,638 
Hedging
Derivatives designated as fair value hedges:
Interest rate and other swaps147,724 41 307 185,958 336 255 
Currency swaps34 7  36 11 — 
147,758 48 307 185,994 347 255 
Derivatives designated as cash flow hedges:
Interest rate swaps97,942   316,776 290 262 
Currency swaps571 7 8 4,030 37 73 
98,513 7 8 320,806 327 335 
Total derivative assets/liabilities - hedging246,271 55 315 506,800 674 590 
Total recognised derivative assets/liabilities1,353,360 5,511 4,643 2,075,682 8,341 8,228 
The notional amount of the contract does not represent the Group’s exposure to credit risk, which is limited to the current cost of replacing contracts with a positive value to the Group should the counterparty default. To reduce credit risk the Group uses a variety of credit enhancement techniques such as netting and collateralisation, where security is provided against the exposure; a large proportion of the Group's derivatives are held through exchanges such as London Clearing House and are collateralised through those exchanges. Further details are provided in note 44 Credit risk.
The Group holds derivatives as part of the following strategies:
Customer driven, where derivatives are held as part of the provision of risk management products to Group customers
To manage and hedge the Group’s interest rate and foreign exchange risk arising from normal banking business. The hedge accounting strategy adopted by the Group is to utilise a combination of fair value and cash flow hedge approaches as described in note 44
The principal derivatives used by the Group are as follows:
Interest rate related contracts include interest rate swaps, forward rate agreements and options. An interest rate swap is an agreement between two parties to exchange fixed and floating interest payments, based upon interest rates defined in the contract, without the exchange of the underlying principal amounts. Forward rate agreements are contracts for the payment of the difference between a specified rate of interest and a reference rate, applied to a notional principal amount at a specific date in the future. An interest rate option gives the buyer, on payment of a premium, the right, but not the obligation, to fix the rate of interest on a future loan or deposit, for a specified period and commencing on a specified future date
Exchange rate related contracts include forward foreign exchange contracts, currency swaps and options. A forward foreign exchange contract is an agreement to buy or sell a specified amount of foreign currency on a specified future date at an agreed rate. Currency swaps generally involve the exchange of interest payment obligations denominated in different currencies; the exchange of principal can be notional or actual. A currency option gives the buyer, on payment of a premium, the right, but not the obligation, to sell specified amounts of currency at agreed rates of exchange on or before a specified future date
Credit derivatives, principally credit default swaps, are used by the Group as part of its trading activity and to manage its own exposure to credit risk. A credit default swap is a swap in which one counterparty receives a premium at pre-set intervals in consideration for guaranteeing to make a specific payment should a negative credit event take place
F-43

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Equity derivatives are also used by the Group as part of its equity-based retail product activity to eliminate the Group’s exposure to fluctuations in various international stock exchange indices. Index-linked equity options are purchased which give the Group the right, but not the obligation, to buy or sell a specified amount of equities, or basket of equities, in the form of published indices on or before a specified future date
Details of the Group’s hedging instruments are set out below:
Maturity
The Group
At 31 December 2021
Up to 1 month1-3 months3-12 months1-5 yearsOver 5 yearsTotal
£m£m£m£m£m£m
Fair value hedges
Interest rate
Cross currency swap
Notional    34 34 
Average fixed interest rate    1.28%
Average EUR/GBP exchange rate    1.38 
Interest rate swap
Notional283 1,684 15,631 105,666 24,460 147,724 
Average fixed interest rate2.21%2.13%0.94%0.62%1.87%
Cash flow hedges
Foreign exchange
Currency swap
Notional31 117 325 98  571 
Average EUR/GBP exchange rate1.14 1.16 1.15 1.13  
Average USD/GBP exchange rate1.36 1.35 1.37 1.34 1.34 
Interest rate
Interest rate swap
Notional1,000 500 9,542 51,186 35,714 97,942 
Average fixed interest rate0.00%0.17%0.56%0.88%0.67%
Maturity
The Group
At 31 December 2020
Up to 1 month1-3 months3-12 months1-5 yearsOver 5 yearsTotal
£m£m£m£m£m£m
Fair value hedges
Interest rate
Cross currency swap
Notional— — — — 36 36 
Average fixed interest rate— — — — 1.28%
Average EUR/GBP exchange rate— — — — 1.38 
Interest rate swap
Notional6,032 6,031 37,531 116,487 19,877 185,958 
Average fixed interest rate2.01%1.69%1.49%1.23%2.07%
Cash flow hedges
Foreign exchange
Currency swap
Notional28 102 408 941 2,551 4,030 
Average USD/GBP exchange rate1.30 1.31 1.30 1.32 1.32 
Interest rate
Interest rate swap
Notional5,026 11,449 41,348 164,893 94,060 316,776 
Average fixed interest rate1.09%1.05%1.18%1.57%2.36%
F-44

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The carrying amounts of the Group’s hedging instruments are as follows:
Carrying amount of the hedging instrument
The Group
At 31 December 2021
Contract/
notional
amount
AssetsLiabilitiesChanges in fair
value used for
calculating hedge
ineffectiveness
£m£m£m£m
Fair value hedges
Interest rate
Currency swaps34 7  (2)
Interest rate swaps147,724 41 307 1,887 
Cash flow hedges
Foreign exchange
Currency swaps571 7 8 (26)
Interest rate
Interest rate swaps97,942   (2,444)
Carrying amount of the hedging instrument
The Group
At 31 December 2020
Contract/
notional
amount
AssetsLiabilitiesChanges in fair
value used for
calculating hedge
ineffectiveness
£m£m£m£m
Fair value hedges
Interest rate
Currency swaps36 11 — 
Interest rate swaps185,958 336 255 (88)
Cash flow hedges
Foreign exchange
Currency swaps4,030 37 73 (64)
Interest rate
Interest rate swaps316,776 290 262 527 
All amounts are held within derivative financial instruments.
F-45

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The Group’s hedged items are as follows:
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
Cash flow hedging reserve
Continuing
hedges
Discontinued
hedges
The Group
At 31 December 2021
AssetsLiabilitiesAssetsLiabilities
£m£m£m£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages1
88,791  (872) (2,081)
Fixed rate issuance2
 33,128  411 1,149 
Fixed rate borrowings3
     
Fixed rate bonds4
25,019  342  (758)
Cash flow hedges
Foreign exchange
Foreign currency issuance2
5 (19)17 
Customer deposits5
21   
Interest rate
Customer loans1
1,842 (711)453 
Central bank balances6
588 (235)(109)
Customer deposits5
(89)32 (85)
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
Cash flow hedging reserve
Continuing
hedges
Discontinued
hedges
The Group
At 31 December 2020
AssetsLiabilitiesAssetsLiabilities
£m£m£m£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages1
125,183 — 661 — 355 
Fixed rate issuance2
— 37,323 — 1,357 (179)
Fixed rate borrowings3
— 1,404 — 304 (184)
Fixed rate bonds4
24,111 — 1,178 — 641 
Cash flow hedges
Foreign exchange
Foreign currency issuance2
(8)(40)64 
Customer deposits5
74 13 (41)
Interest rate
Customer loans1
(508)1,918 (2)
Central bank balances6
(71)19 270 
Customer deposits5
38 (233)97 
1Included within loans and advances to customers.
2Included within debt securities in issue.
3Included within amounts due to fellow Lloyds Banking Group undertakings.
4Included within financial assets at fair value through other comprehensive income.
5Included within customer deposits.
6Included within cash and balances at central banks.
The accumulated amount of fair value hedge adjustments remaining in the balance sheet for hedged items that have ceased to be adjusted for hedging gains and losses is a liability of £548 million (relating to fixed rate issuances of £270 million and mortgages of £278 million) (2020: liability of £360 million relating to fixed rate issuances only).
F-46

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Gains and losses arising from hedge accounting are summarised as follows:
Gain (loss)
recognised
in other
comprehensive
income
1
Hedge
ineffectiveness
recognised in the
income statement
2
Amounts reclassified from reserves
to income statement as:
The Group
At 31 December 2021
Hedged cash
flows will no
longer occur
Hedged item
affected income
statement
Income
statement line
item that includes
reclassified amount
£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages206 
Fixed rate issuance(4)
Fixed rate borrowings 
Fixed rate bonds(7)
Cash flow hedges
Foreign exchange
Foreign currency issuance(27) (3)(18)Interest expense
Customer deposits28    Interest expense
Interest rate
Customer loans(2,173)(42) (454)Interest income
Central bank balances(633)(17) (134)Interest income
Customer deposits83 1  25 Interest expense
Gain (loss)
recognised
in other
comprehensive
income
1
Hedge
ineffectiveness
recognised in the
income statement
2
Amounts reclassified from reserves
to income statement as:
The Group
At 31 December 2020
Hedged cash
flows will no
longer occur
Hedged item
affected income
statement
Income
statement line
item that includes
reclassified amount
£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages571 
Fixed rate issuance(35)
Fixed rate borrowings
Fixed rate bonds
Cash flow hedges
Foreign exchange
Foreign currency issuance(45)— (6)(47)Interest expense
Customer deposits— — Interest expense
Interest rate
Customer loans23 262 — (633)Interest income
Central bank balances28 (3)— (95)Interest income
Customer deposits(27)— — 45 Interest expense
1Comprising the change in fair value of the hedging derivatives (a loss of £2,138 million; 2020: gain of £709 million) and the amounts reclassified from reserves to the income statement (negative £584 million; 2020: negative £727 million).
2Hedge ineffectiveness is included in the income statement within net trading income.
There was a gain of £3 million (2020: gain of £6 million) reclassified from the cash flow hedging reserve for which hedge accounting had previously been used but for which the hedged future cash flows are no longer expected to occur.
At 31 December 2021 £4,861 million of total recognised derivative assets of the Group and £4,031 million of total recognised derivative liabilities of the Group (2020: £7,393 million of assets and £7,064 million of liabilities) had a contractual residual maturity of greater than one year.
F-47

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
20212020
Contract/
notional
amount
Fair value
assets
Fair value
liabilities
Contract/
notional
amount
Fair value
assets
Fair value
liabilities
The Bank£m£m£m£m£m£m
Trading and other
Exchange rate contracts:
Spot, forwards and futures12,235 143 158 14,117 268 83 
Currency swaps158,448 965 625 168,605 1,683 1,960 
Options purchased5   12 — — 
Options written5   11 — — 
170,693 1,108 783 182,745 1,951 2,043 
Interest rate contracts:
Interest rate swaps1,160,782 5,710 4,897 1,762,919 10,287 8,562 
Forward rate agreements21   84,245 — 
Options purchased2,138 20  3,824 56 — 
Options written1,220  10 3,025 — 75 
1,164,161 5,730 4,907 1,854,013 10,343 8,641 
Credit derivatives4,439 23 102 5,407 59 99 
Equity and other contracts   — — 
Total derivative assets/liabilities - trading and other1,339,293 6,861 5,792 2,042,168 12,353 10,783 
Hedging
Derivatives designated as fair value hedges:
Interest rate and other swaps56,698 22 307 58,030 217 221 
Currency swaps34 7  36 11 — 
56,732 29 307 58,066 228 221 
Derivatives designated as cash flow hedges:
Interest rate swaps26,876   93,353 11 42 
Currency swaps415 8 3 616 26 
27,291 8 3 93,969 14 68 
Total derivative assets/liabilities - hedging84,023 37 310 152,035 242 289 
Total recognised derivative assets/liabilities1,423,316 6,898 6,102 2,194,203 12,595 11,072 
F-48

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Details of the Bank’s hedging instruments are set out below:
Maturity
The Bank
At 31 December 2021
Up to 1 month1-3 months3-12 months1-5 yearsOver 5 yearsTotal
£m£m£m£m£m£m
Fair value hedges
Interest rate
Cross currency swap
Notional    34 34 
Average fixed interest rate    1.28%
Average EUR/GBP exchange rate    1.38 
Interest rate swap
Notional189 1,656 5,271 25,525 24,057 56,698 
Average fixed interest rate1.67%2.09%1.71%1.65%1.83%
Cash flow hedges
Foreign exchange
Currency swap
Notional24 33 301 57  415 
Average EUR/GBP exchange rate  1.16 1.16  
Average USD/GBP exchange rate1.36 1.35 1.37 1.33  
Interest rate
Interest rate swap
Notional  8,571 10,115 8,190 26,876 
Average fixed interest rate  0.56%0.96%0.74%
Maturity
The Bank
At 31 December 2020
Up to 1 month1-3 months3-12 months1-5 yearsOver 5 yearsTotal
£m£m£m£m£m£m
Fair value hedges
Interest rate
Cross currency swap
Notional— — — — 36 36 
Average fixed interest rate— — — — 1.28%
Average EUR/GBP exchange rate— — — — 1.38 
Interest rate swap
Notional2,421 489 3,386 31,239 20,495 58,030 
Average fixed interest rate1.94%1.67%2.13%1.82%1.89%
Cash flow hedges
Foreign exchange
Currency swap
Notional25 130 296 165 — 616 
Average EUR/GBP exchange rate— — 1.13 1.11 — 
Average USD/GBP exchange rate1.30 1.30 1.31 1.34 — 
Interest rate
Interest rate swap
Notional844 4,363 9,375 67,534 11,237 93,353 
Average fixed interest rate1.40%1.07%1.00%1.47%2.33%
F-49

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The carrying amounts of the Bank’s hedging instruments are as follows:
Carrying amount of the hedging instrument
The Bank
At 31 December 2021
Contract/
notional
amount
AssetsLiabilitiesChanges in fair
value used for
calculating hedge
ineffectiveness
£m£m£m£m
Fair value hedges
Interest rate
Currency swaps34 7  (2)
Interest rate swaps56,698 22 307 (294)
Cash flow hedges
Foreign exchange
Currency swaps415 8 3 (2)
Interest rate
Interest rate swaps26,876   (548)
Carrying amount of the hedging instrument
The Bank
At 31 December 2020
Contract/
notional
amount
AssetsLiabilitiesChanges in fair
value used for
calculating hedge
ineffectiveness
£m£m£m£m
Fair value hedges
Interest rate
Currency swaps36 11 — 
Interest rate swaps58,030 217 221 (226)
Cash flow hedges
Foreign exchange
Currency swaps616 26 
Interest rate
Interest rate swaps93,353 11 42 130 
All amounts are held within derivative financial instruments.
F-50

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
The Bank’s hedged items are as follows:
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
Cash flow hedging reserve
Continuing
hedges
Discontinued
hedges
The Bank
At 31 December 2021
AssetsLiabilitiesAssetsLiabilities
£m£m£m£m£m£m£m
Fair value hedges
Interest rate
Fixed rate issuance1
 28,870  65 1,018 
Fixed rate borrowings2
     
Fixed rate bonds3
24,358  344  (736)
Cash flow hedges
Foreign exchange
Foreign currency issuance1
2 (12)(2)
Interest rate
Customer loans4
510 (117)1,014 
Central bank balances5  211 
Customer deposits6
(42)10 (67)
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
Cash flow hedging reserve
Continuing
hedges
Discontinued
hedges
The Bank
At 31 December 2020
AssetsLiabilitiesAssetsLiabilities
£m£m£m£m£m£m£m
Fair value hedges
Interest rate
Fixed rate issuance1
— 32,044 — 793 (243)
Fixed rate borrowings2
— 1,404 — 304 (184)
Fixed rate bonds3
23,239 — 1,158 — 625 
Cash flow hedges
Foreign exchange
Foreign currency issuance1
(4)(49)16 
Interest rate
Customer loans4
(119)1,486 281 
Central bank balances5
— — 324 
Customer deposits6
15 (189)
1Included within debt securities in issue.
2Included within amounts due to fellow Lloyds Banking Group undertakings.
3Included within financial assets at fair value through other comprehensive income.
4Included within loans and advances to customers.
5Included within cash and balances at central banks.
6Included within customer deposits.
The accumulated amount of fair value hedge adjustments remaining in the balance sheet for hedged items that have ceased to be adjusted for hedging gains and losses is an asset of £71 million (2020: asset of £9 million) relating to fixed rate issuances.
F-51

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 14: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Gains and losses arising from hedge accounting are summarised as follows:
Gain (loss)
recognised
in other
comprehensive
income
1
Hedge
ineffectiveness
recognised in the
income statement
2
Amounts reclassified from reserves
to income statement as:
The Bank
At 31 December 2021
Hedged cash
flows will no
longer occur
Hedged item
affected income
statement
Income
statement line
item that includes
reclassified amount
£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages 
Fixed rate issuance(7)
Fixed rate bonds(7)
Fixed rate borrowings0
Cash flow hedges
Foreign exchange
Foreign currency issuance18   21 Interest expense
Interest rate
Customer loans(871)(26) (325)Interest income
Central bank balances(113)  (113)Interest income
Customer deposits129 2  18 Interest expense
Gain (loss)
recognised
in other
comprehensive
income
1
Hedge
ineffectiveness
recognised in the
income statement
2
Amounts reclassified from reserves
to income statement as:
The Bank
At 31 December 2020
Hedged cash
flows will no
longer occur
Hedged item
affected income
statement
Income
statement line
item that includes
reclassified amount
£m£m£m£m
Fair value hedges
Interest rate
Fixed rate mortgages— 
Fixed rate issuance(35)
Fixed rate bonds
Fixed rate borrowings— 
Cash flow hedges
Foreign exchange
Foreign currency issuance(1)— (1)(4)Interest expense
Interest rate
Customer loans(166)(31)— (324)Interest income
Central bank balances(111)— — (60)Interest income
Customer deposits— 34 Interest expense
1Comprising the change in fair value of the hedging derivatives (a loss of £438 million; 2020: gain of £85 million) and the amounts reclassified from reserves to the income statement (negative £399 million; 2020: negative £355 million).
2Hedge ineffectiveness is included in the income statement within net trading income.
During 2021 there was no gain or loss (2020: gain of £1 million) reclassified from the cash flow hedging reserve for which hedge accounting had previously been used but for which the hedged future cash flows are no longer expected to occur.
At 31 December 2021 £6,277 million of total recognised derivative assets of the Bank and £5,492 million of total recognised derivative liabilities of the Bank (2020: £11,755 million of assets and £10,009 million of liabilities) had a contractual residual maturity of greater than one year.
F-52

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 15: FINANCIAL ASSETS AT AMORTISED COST
Year ended 31 December 2021
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m£m£m£m£m£m
Loans and advances to banks and reverse repurchase agreements
At 1 January 20215,954    5,954 4    4 
Exchange and other adjustments15    15      
Other changes in credit quality(3)   (3)
Additions and repayments1,505    1,505 (1)   (1)
Credit to the income statement(4)   (4)
At 31 December 20217,474    7,474      
Allowance for impairment losses     
Net carrying amount7,474    7,474 
Loans and advances to customers
and reverse repurchase agreements
At 1 January 2021415,608 51,280 6,443 12,511 485,842 1,347 2,125 1,968 261 5,701 
Exchange and other adjustments1
(2,506)(31)(82)68 (2,551)(2)(5)5 121 119 
Transfers to Stage 118,662 (18,623)(39) 562 (551)(11) 
Transfers to Stage 2(11,995)12,709 (714) (48)155 (107) 
Transfers to Stage 3(872)(1,818)2,690  (13)(220)233  
Impact of transfers between stages5,795 (7,732)1,937  (426)193 221 (12)
75 (423)336 (12)
Other changes in credit quality(239)(256)254 (48)(289)
Additions and repayments10,181 (8,633)(994)(1,565)(1,011)(209)(344)(98)(87)(738)
Methodology and model changes(63)15 6  (42)
(Credit) charge to the income statement(436)(1,008)498 (135)(1,081)
Advances written off(1,057)(37)(1,094)(1,057)(37)(1,094)
Recoveries of advances written off in previous years159  159 159  159 
At 31 December 2021429,078 34,884 6,406 10,977 481,345 909 1,112 1,573 210 3,804 
Allowance for impairment losses(909)(1,112)(1,573)(210)(3,804)
Net carrying amount428,169 33,772 4,833 10,767 477,541 
Debt securities
At 1 January 20215,137  1  5,138   1  1 
Exchange and other adjustments(20)   (20)1    1 
Transfers to Stage 2(6)6       
Impact of transfers between stages(6)6       
Additions and repayments(557)3   (554)     
Charge to the income statement     
At 31 December 20214,554 9 1  4,564 1  1  2 
Allowance for impairment losses(1) (1) (2)
Net carrying amount4,553 9   4,562 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2021739    739 
Allowance for impairment losses     
Net carrying amount739    739 
Total financial assets at amortised cost440,935 33,781 4,833 10,767 490,316 
1Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
The total allowance for impairment losses includes £95 million (2020: £192 million) in respect of residual value impairment and voluntary terminations within the Group’s UK motor finance business.
F-53

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in Retail UK mortgage balances were as follows:
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m£m£m£m£m£m
Retail – UK mortgages
At 1 January 2021251,418 29,018 1,859 12,511 294,806 104 468 191 261 1,024 
Exchange and other adjustments1
   68 68   18 121 139 
Transfers to Stage 110,109 (10,105)(4) 66 (66)  
Transfers to Stage 2(6,930)7,425 (495) (5)37 (32) 
Transfers to Stage 3(147)(942)1,089   (35)35  
Impact of transfers between stages3,032 (3,622)590  (58)84 48 74 
3 20 51 74 
Other changes in credit quality(14)(32)(30)(48)(124)
Additions and repayments19,179 (3,598)(490)(1,565)13,526 8 (52)(33)(87)(164)
Methodology and model changes(53)(10)6  (57)
Credit to the income statement(56)(74)(6)(135)(271)
Advances written off(28)(37)(65)(28)(37)(65)
Recoveries of advances written off in previous years9  9 9  9 
At 31 December 2021273,629 21,798 1,940 10,977 308,344 48 394 184 210 836 
Allowance for impairment losses(48)(394)(184)(210)(836)
Net carrying amount273,581 21,404 1,756 10,767 307,508 
1Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
Movements in allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m
Undrawn balances
At 1 January 2021191 221 14  426 
Exchange and other adjustments1 (2)  (1)
Transfers to Stage 173 (73)  
Transfers to Stage 2(8)8   
Transfers to Stage 3(1)(6)7  
Impact of transfers between stages(65)20 (4)(49)
(1)(51)3 (49)
Other items credited to the income statement(88)(82)(12) (182)
Credit to the income statement(89)(133)(9) (231)
At 31 December 2021103 86 5  194 
HIRE PURCHASE RECEIVABLES
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m
In respect of:
Loans and advances to banks and reverse repurchase agreements     
Loans and advances to customers and reverse repurchase agreements909 1,112 1,573 210 3,804 
Debt securities1  1  2 
Due from fellow Lloyds Banking Group undertakings     
Financial assets at amortised cost910 1,112 1,574 210 3,806 
Provisions in relation to loan commitments and financial guarantees103 86 5  194 
Total1,013 1,198 1,579 210 4,000 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)3    3 

F-54

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Year ended 31 December 2020
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m£m£m£m£m£m
Loans and advances to banks and reverse repurchase agreements
At 1 January 20204,852 — — — 4,852 — — — — — 
Exchange and other adjustments(25)— — — (25)— — — — — 
Additions and repayments1,127 — — — 1,127 — — — — — 
Charge to the income statement— — — 
At 31 December 20205,954 — — — 5,954 — — — 
Allowance for impairment losses(4)— — — (4)
Net carrying amount5,950 — — — 5,950 
Loans and advances to customers
and reverse repurchase agreements
At 1 January 2020429,767 28,505 5,647 13,714 477,633 669 993 1,359 142 3,163 
Exchange and other adjustments1
1,013 24 (198)(8)831 — (4)21 19 
Transfers to Stage 14,970 (4,954)(16)— 144 (141)(3)— 
Transfers to Stage 2(28,516)29,128 (612)— (217)267 (50)— 
Transfers to Stage 3(1,615)(2,001)3,616 — (9)(156)165 — 
Impact of transfers between stages(25,161)22,173 2,988 — (84)880 570 1,366 
(166)850 682 1,366 
Other changes in credit quality838 (33)1,183 167 2,155 
Additions and repayments9,989 578 (754)(1,156)8,657 37 143 (38)(30)112 
Methodology and model changes(31)170 26 — 165 
Charge to the income statement678 1,130 1,853 137 3,798 
Advances written off(1,490)(39)(1,529)(1,490)(39)(1,529)
Recoveries of advances written off in previous years250 — 250 250 — 250 
At 31 December 2020415,608 51,280 6,443 12,511 485,842 1,347 2,125 1,968 261 5,701 
Allowance for impairment losses(1,347)(2,125)(1,968)(261)(5,701)
Net carrying amount414,261 49,155 4,475 12,250 480,141 
Debt securities
At 1 January 20205,325 — — 5,326 — — — 
Exchange and other adjustments(17)— — — (17)— — — — — 
Additions and repayments(171)— — — (171)— — — — — 
At 31 December 20205,137 — — 5,138 — — — 
Allowance for impairment losses— — (1)— (1)
Net carrying amount5,137 — — — 5,137 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2020738 — — — 738 
Allowance for impairment losses— — — — — 
Net carrying amount738 — — — 738 
Total financial assets at amortised cost426,086 49,155 4,475 12,250 491,966 
1Exchangefinance lease and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss onhire purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.

F-55

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in Retail UK mortgage balances were as follows:
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m£m£m£m£m£m
Retail – UK mortgages
At 1 January 2020257,043 16,935 1,506 13,714 289,198 23 281 122 142 568 
Exchange and other adjustments1
— — — (8)(8)— — 20 21 41 
Transfers to Stage 12,418 (2,414)(4)— 17 (17)— — 
Transfers to Stage 2(16,463)16,882 (419)— (4)22 (18)— 
Transfers to Stage 3(199)(974)1,173 — — (35)35 — 
Impact of transfers between stages(14,244)13,494 750 — (15)198 66 249 
(2)168 83 249 
Other changes in credit quality63 (26)(23)167 181 
Additions and repayments8,619 (1,411)(375)(1,156)5,677 14 (15)(13)(30)(44)
Methodology and model changes60 24 — 90 
Charge to the income statement81 187 71 137 476 
Advances written off(37)(39)(76)(37)(39)(76)
Recoveries of advances written off in previous years15 — 15 15 — 15 
At 31 December 2020251,418 29,018 1,859 12,511 294,806 104 468 191 261 1,024 
Allowance for impairment losses(104)(468)(191)(261)(1,024)
Net carrying amount251,314 28,550 1,668 12,250 293,782 
1Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind, derecognising assets as a result of modifications and adjustments in respect of purchased or originated credit-impaired financial assets (POCI). Where a POCI asset’s expected credit loss is less than its expected credit loss on purchase or origination, the increase in its carrying value is recognised within gross loans, rather than as a negative impairment allowance.
Movements in allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses

Stage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m
Undrawn balances
At 1 January 202091 77 — 173 
Exchange and other adjustments— — — — — 
Transfers to Stage 119 (19)— — 
Transfers to Stage 2(10)10 — — 
Transfers to Stage 3(1)(6)— 
Impact of transfers between stages(10)90 10 90 
(2)75 17 90 
Other items charged to the income statement102 69 (8)— 163 
Charge to the income statement100 144 — 253 
At 31 December 2020191 221 14 — 426 
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3POCITotal
The Group£m£m£m£m£m
In respect of:
Loans and advances to banks and reverse repurchase agreements— — — 
Loans and advances to customers and reverse repurchase agreements1,347 2,125 1,968 261 5,701 
Debt securities— — — 
Due from fellow Lloyds Banking Group undertakings— — — — — 
Financial assets at amortised cost1,351 2,125 1,969 261 5,706 
Provisions in relation to loan commitments and financial guarantees191 221 14 — 426 
Total1,542 2,346 1,983 261 6,132 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)— — — — — 
F-56

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Year ended 31 December 2021
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
The Bank£m£m£m£m£m£m£m£m
Loans and advances to banks and
reverse repurchase agreements
At 1 January 20215,660   5,660 4   4 
Exchange and other adjustments20   20     
Other changes in credit quality    (3)  (3)
Additions and repayments1,607   1,607 (1)  (1)
Credit to the income statement(4)  (4)
At 31 December 20217,287   7,287     
Allowance for impairment losses    
Net carrying amount7,287   7,287 
Loans and advances to customers and reverse repurchase agreements
At 1 January 2021156,189 21,494 2,867 180,550 589 974 718 2,281 
Exchange and other adjustments(111)(12)(45)(168)(1) (10)(11)
Transfers to Stage 18,555 (8,529)(26) 273 (267)(6) 
Transfers to Stage 2(4,514)4,834 (320) (14)61 (47) 
Transfers to Stage 3(416)(651)1,067  (7)(89)96  
Impact of transfers between stages3,625 (4,346)721  (224)43 62 (119)
28 (252)105 (119)
Other changes in credit quality(107)(125)59 (173)
Additions and repayments(9,881)(5,052)(403)(15,336)(88)(208)(22)(318)
Methodology and model changes(63)15 6 (42)
(Credit) charge to the income statement(230)(570)148 (652)
Advances written off(490)(490)(490)(490)
Recoveries of advances written off in previous
years
48 48 48 48 
At 31 December 2021149,822 12,084 2,698 164,604 358 404 414 1,176 
Allowance for impairment losses(358)(404)(414)(1,176)
Net carrying amount149,464 11,680 2,284 163,428 
Debt securities
At 1 January 20214,316   4,316 1   1 
Exchange and other adjustments12   12 (1)  (1)
Additions and repayments(572)  (572)    
At 31 December 20213,756   3,756     
Allowance for impairment losses    
Net carrying amount3,756   3,756 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2021108,445   108,445 
Allowance for impairment losses(21)  (21)
Net carrying amount108,424   108,424 
Total financial assets at amortised cost268,931 11,680 2,284 282,895 
F-57

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3Total
The Bank£m£m£m£m
Undrawn balances
At 1 January 2021102 135 8 245 
Exchange and other adjustments 3  3 
Transfers to Stage 146 (46)  
Transfers to Stage 2(4)4   
Transfers to Stage 3(1)(3)4  
Impact of transfers between stages(41)9 (2)(34)
 (36)2 (34)
Other items charged to the income statement(45)(49)(6)(100)
Credit to the income statement(45)(85)(4)(134)
At 31 December 202157 53 4 114 
The Bank's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3Total
The Bank£m£m£m£m
In respect of:
Loans and advances to banks and reverse repurchase agreements    
Loans and advances to customers and reverse repurchase agreements358 404 414 1,176 
Debt securities    
Due from fellow Lloyds Banking Group undertakings21   21 
Financial assets at amortised cost379 404 414 1,197 
Provisions in relation to loan commitments and financial guarantees57 53 4 114 
Total436 457 418 1,311 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)2   2 
F-58

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Year ended 31 December 2020
Gross carrying amountAllowance for expected credit losses
Stage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
The Bank£m£m£m£m£m£m£m£m
Loans and advances to banks and
reverse repurchase agreements
At 1 January 20204,453 — — 4,453 — — — — 
Exchange and other adjustments(19)— — (19)— — — — 
Additions and repayments1,226 — — 1,226 — — — — 
Charge to the income statement— — 
At 31 December 20205,660 — — 5,660 — — 
Allowance for impairment losses(4)— — (4)
Net carrying amount5,656 — — 5,656 
Loans and advances to customers and reverse repurchase agreements
At 1 January 2020165,676 10,681 2,385 178,742 238 435 500 1,173 
Exchange and other adjustments40 (1)(220)(181)— — (8)(8)
Transfers to Stage 11,974 (1,967)(7)— 73 (72)(1)— 
Transfers to Stage 2(11,777)12,089 (312)— (49)66 (17)— 
Transfers to Stage 3(955)(900)1,855 — (10)(59)69 — 
Impact of transfers between stages(10,758)9,222 1,536 — (49)340 311 602 
(35)275 362 602 
Other changes in credit quality382 (43)479 818 
Additions and repayments1,231 1,592 (212)2,611 35 137 (19)153 
Methodology and model changes(31)170 26 165 
Charge to the income statement351 539 848 1,738 
Advances written off(708)(708)(708)(708)
Recoveries of advances written off in previous
years
86 86 86 86 
At 31 December 2020156,189 21,494 2,867 180,550 589 974 718 2,281 
Allowance for impairment losses(589)(974)(718)(2,281)
Net carrying amount155,600 20,520 2,149 178,269 
Debt securities
At 1 January 20205,241 — — 5,241 — — — — 
Exchange and other adjustments(16)— — (16)— — — — 
Additions and repayments(909)— — (909)— — 
At 31 December 20204,316 — — 4,316 — — 
Allowance for impairment losses(1)— — (1)
Net carrying amount4,315 — — 4,315 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2020128,791 — 128,798 
Allowance for impairment losses(20)— (7)(27)
Net carrying amount128,771 — — 128,771 
Total financial assets at amortised cost294,342 20,520 2,149 317,011 

F-59

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 15: FINANCIAL ASSETS AT AMORTISED COST (continued)
Movements in allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3Total
The Bank£m£m£m£m
Undrawn balances
At 1 January 202044 42 90 
Exchange and other adjustments— — — — 
Transfers to Stage 1(9)— — 
Transfers to Stage 2(5)— — 
Transfers to Stage 3— (3)— 
Impact of transfers between stages(5)58 — 53 
(1)51 53 
Other items charged to the income statement59 42 102 
Charge to the income statement58 93 155 
At 31 December 2020102 135 245 
The Bank's total impairment allowances were as follows:
Allowance for expected credit losses

Stage 1Stage 2Stage 3Total
The Bank£m£m£m£m
In respect of:
Loans and advances to banks and reverse repurchase agreements— — 
Loans and advances to customers and reverse repurchase agreements589 974 718 2,281 
Debt securities— — 
Due from fellow Lloyds Banking Group undertakings20 — 27 
Financial assets at amortised cost614 974 725 2,313 
Provisions in relation to loan commitments and financial guarantees102 135 245 
Total716 1,109 733 2,558 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)— — — — 
The movement tables are compiled by comparing the position at 31 December to that at the beginning of the year. Transfers between stages are deemed to have taken place at the start of the reporting period, with all other movements shown in the stage in which the asset is held at 31 December, with the exception of those held within purchased or originated credit-impaired, which are not transferable.
Additions and repayments comprise new loans originated and repayments of outstanding balances throughout the reporting period. Loans which are written off in the period are first transferred to Stage 3 before acquiring a full allowance and subsequent write-off.
At 31 December 2021 £2,186 million (2020: £1,082 million) of loans and advances to banks and reverse repurchase agreements of the Group and £2,142 million (2020: £1,024 million) of the Bank had a contractual residual maturity of greater than one year.
At 31 December 2021 £384,766 million (2020: £385,517 million) of loans and advances to customers and reverse repurchase agreements of the Group and £92,907 million (2020: £105,738 million) of the Bank had a contractual residual maturity of greater than one year.
At 31 December 2021 £3,042 million (2020: £5,110 million) of debt securities of the Group and £2,541 million (2020: £4,300 million) of the Bank had a contractual residual maturity of greater than one year.
For amounts included above which are subject to reverse repurchase agreements see note 44.
F-60

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021

NOTE 16: FINANCE LEASE RECEIVABLES
Finance lease receivables are classified as loans and advances to customers and accounted for at amortised cost. The balance isThese balances are analysed as follows:
The GroupThe Bank
2021202020212020Finance leasesHire purchase
£m£m£m£m
2022
£m
2021
£m
2022
£m
2021
£m
Not later than 1 yearNot later than 1 year339 308 3 18 Not later than 1 year216 339 6,307 4,720 
Later than 1 year and not later than 2 yearsLater than 1 year and not later than 2 years135 180 2 Later than 1 year and not later than 2 years215 135 3,872 4,517 
Later than 2 years and not later than 3 yearsLater than 2 years and not later than 3 years222 143 15 Later than 2 years and not later than 3 years111 222 3,707 3,981 
Later than 3 years and not later than 4 yearsLater than 3 years and not later than 4 years110 191  Later than 3 years and not later than 4 years45 110 2,962 2,817 
Later than 4 years and not later than 5 yearsLater than 4 years and not later than 5 years46 110  Later than 4 years and not later than 5 years31 46 385 814 
Later than 5 yearsLater than 5 years150 571  — Later than 5 years122 150 275 374 
Gross investment in finance leases1,002 1,503 20 31 
Unearned future finance income on finance leases(147)(440) — 
Gross investmentGross investment740 1,002 17,508 17,223 
Unearned future finance incomeUnearned future finance income(106)(147)(1,447)(1,349)
Rentals received in advanceRentals received in advance(12)(16) (1)Rentals received in advance(9)(12)(111)(89)
Net investment in finance leases843 1,047 20 30 
Net investmentNet investment625 843 15,950 15,785 
The net investment in finance leases represents amounts recoverable as follows:
The GroupThe Bank
2021202020212020Finance leasesHire purchase
£m£m£m£m
2022
£m
2021
£m
2022
£m
2021
£m
Not later than 1 yearNot later than 1 year280 237 3 17 Not later than 1 year175 280 5,618 4,004 
Later than 1 year and not later than 2 yearsLater than 1 year and not later than 2 years108 135 2 Later than 1 year and not later than 2 years190 108 3,447 4,151 
Later than 2 years and not later than 3 yearsLater than 2 years and not later than 3 years198 104 15 Later than 2 years and not later than 3 years94 198 3,440 3,766 
Later than 3 years and not later than 4 yearsLater than 3 years and not later than 4 years94 159  Later than 3 years and not later than 4 years35 94 2,844 2,744 
Later than 4 years and not later than 5 yearsLater than 4 years and not later than 5 years35 86  Later than 4 years and not later than 5 years24 35 356 765 
Later than 5 yearsLater than 5 years128 326  — Later than 5 years107 128 245 355 
Net investment in finance leases843 1,047 20 30 
Net investmentNet investment625 843 15,950 15,785 
Equipment leased to customers under finance leases primarilyand hire purchase receivables relates to structured financing transactions to fund the purchase of aircraft, ships, motor vehicles and other large individual value items. There was an allowance for uncollectable finance lease receivables included in the allowance for impairment losses of £13 million (2021: £18 million) and for the Grouphire purchase receivables of £18£251 million (2020: £22(2021: £275 million).
The Group’s finance lease and hire purchase assets are comprised as follows:
Finance leasesHire purchase
2022
£m
2021
£m
2022
£m
2021
£m
Electric vehicles8 576 429 
Internal combustion engine vehicles176 142 10,743 10,640 
Hybrid vehicles5 737 522 
Other436 695 3,894 4,194 
Net investment625 843 15,950 15,785 
NOTE 17:18: FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Debt securities:Debt securities:Debt securities:
Government securitiesGovernment securities14,599 14,267 14,445 14,114 Government securities11,196 14,599 
Asset-backed securitiesAsset-backed securities55 65  — Asset-backed securities138 55 
Corporate and other debt securitiesCorporate and other debt securities13,131 12,928 11,084 10,533 Corporate and other debt securities11,511 13,131 
27,785 27,260 25,529 24,647 22,845 27,785 
Equity sharesEquity shares1 —  — Equity shares1 
Total financial assets at fair value through other comprehensive incomeTotal financial assets at fair value through other comprehensive income27,786 27,260 25,529 24,647 Total financial assets at fair value through other comprehensive income22,846 27,786 
At 31 December 20212022 £20,766 million (2021: £24,947 million (2020: £25,826 million) of financial assets at fair value through other comprehensive income of the Group and £23,081 million (2020: £23,494 million) of the Bank had a contractual residual maturity of greater than one year.
All assets were assessed at Stage 1 at 31 December 20202021 and 2021.2022.
F-61F-58

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022

NOTE 18:19: GOODWILL OF THE GROUP
20212020
2022
£m
2021
£m
£m£m
At 1 January470 474 
Impairment charged to the income statement (4)
At 31 December470 470 
At 1 January and 31 DecemberAt 1 January and 31 December470 470 
Cost1
Cost1
814 814 
Cost1
814 814 
Accumulated impairment lossesAccumulated impairment losses(344)(344)Accumulated impairment losses(344)(344)
At 31 DecemberAt 31 December470 470 At 31 December470 470 
1For acquisitions made prior to 1 January 2004, the date of transition to IFRS, cost is included net of amounts amortised up to 31 December 2003.
The goodwill held in the Group’s balance sheet is tested at least annually for impairment. For the purposes of impairment testing the goodwill is allocated to the appropriate cash generating unit; of the total balance of £470 million (2020:(2021: £470 million), £302 million, or 64 per cent (2020:(2021: £302 million, 64 per cent) has been allocated to Cardsthe Credit card cash generating unit and £166 million, or 35 per cent (2020:(2021: £166 million, 35 per cent) has been allocated to the Motor Finance,business cash generating unit, both in the Group’s Retail division.
The recoverable amount of the goodwill relating to the Cards businessCredit cards has been based on a value-in-use calculation using post-tax cash flow projections based on financial budgets and plans approved by management covering a four-year period and a discount rate (post-tax) of 10.2510 per cent.cent, based on the Group’s cost of equity. The cash flows beyond the four-year period assume 3.5 per cent growth. Management believes that any reasonably possible change in the key assumptions above would not cause the recoverable amount of the goodwill relating to the Cards businessCredit cards to fall below the balance sheet carrying value.
The recoverable amount of the goodwill relating to the Motor Finance has also beenbusiness is based on a value-in-use calculation using post-tax cash flow projections based on financial budgets and plans approved by management covering a four-year period and a discount rate (post-tax) of 10.2510 per cent.cent, based on the Group’s cost of equity. The cash flows beyond the four-year period are extrapolated using a growth rate of 3.5 per cent which does not exceed the long-term average growth rates for the markets in which the Motor Financebusiness participates. Management believes that any reasonably possible change in the key assumptions, including from the impacts of climate change or climate-related legislation, would not cause the recoverable amount of the goodwill relating to the Motor Financebusiness to fall below the balance sheet carrying value. The impairment charge of £4 million in 2020 related to the goodwill arising on a small, separable acquisition a number of years ago.
NOTE 19:20: OTHER INTANGIBLE ASSETS
The GroupThe Bank
BrandsCore deposit
intangible
Purchased
credit card
relationships
Customer-
related
intangibles
Capitalised
software
enhancements
TotalCapitalised
software
enhancements
£m£mBrands
£m
Core deposit
intangible
£m
Purchased
credit card
relationships
£m
Customer-
related
intangibles
£m
Capitalised
software
enhancements
£m
Total
£m
Cost:Cost:Cost:
At 1 January 2020584 2,770 1,002 50 4,926 9,332 4,280 
Additions— — — — 984 984 857 
Disposals— — — — (55)(55)(6)
At 31 December 2020584 2,770 1,002 50 5,855 10,261 5,131 
At 1 January 2021At 1 January 2021584 2,770 1,002 50 5,855 10,261 
AdditionsAdditions    986 986 886 Additions– – – – 986 986 
Disposals and write-offsDisposals and write-offs    (460)(460)(321)Disposals and write-offs– – – – (460)(460)
At 31 December 2021At 31 December 2021584 2,770 1,002 50 6,381 10,787 5,696 At 31 December 2021584 2,770 1,002 50 6,381 10,787 
Exchange and other adjustmentsExchange and other adjustments    1 1 
AdditionsAdditions    1,395 1,395 
DisposalsDisposals    (186)(186)
At 31 December 2022At 31 December 2022584 2,770 1,002 50 7,591 11,997 
Accumulated amortisation:Accumulated amortisation:Accumulated amortisation:
At 1 January 2020204 2,770 481 50 2,046 5,551 1,662 
Charge for the year (note 9)— — 70 — 583 653 515 
Disposals— — — — (55)(55)(6)
At 31 December 2020204 2,770 551 50 2,574 6,149 2,171 
At 1 January 2021At 1 January 2021204 2,770 551 50 2,574 6,149 
Charge for the year (note 9)Charge for the year (note 9)  70  884 954 750 Charge for the year (note 9)– – 70 – 884 954 
Disposals and write-offsDisposals and write-offs    (460)(460)(321)Disposals and write-offs– – – – (460)(460)
At 31 December 2021At 31 December 2021204 2,770 621 50 2,998 6,643 2,600 At 31 December 2021204 2,770 621 50 2,998 6,643 
Exchange and other adjustmentsExchange and other adjustments  1  (10)(9)
Charge for the year (note 9)Charge for the year (note 9)  70  825 895 
DisposalsDisposals    (186)(186)
At 31 December 2022At 31 December 2022204 2,770 692 50 3,627 7,343 
Balance sheet amount at 31 December 2022Balance sheet amount at 31 December 2022380  310  3,964 4,654 
Balance sheet amount at
31 December 2021
Balance sheet amount at
31 December 2021
380  381  3,383 4,144 3,096 Balance sheet amount at 31 December 2021380 – 381 – 3,383 4,144 
Balance sheet amount at
31 December 2020
380 — 451 — 3,281 4,112 2,960 
Brands arising from the acquisition of Bank of Scotland in 2009 are recognised on the Group'sGroup’s balance sheet and have been determined to have an indefinite useful life. The carrying value at 31 December 20212022 was £380 million (2020:(2021: £380 million). The Bank of Scotland name has been in existence for over 300 years and there are no indications that the brand should not have an indefinite useful life. The recoverable amount has been based on a value-in-use calculation. The calculation uses post-tax projections for a six-yearfour-year period of the income generated by the Bank of Scotland cost generating unit, a discount rate of 10.2510 per cent and a future growth rate of 3.5 per cent. Management believes that any reasonably possible change in the key assumptions would not cause the recoverable amount of the Bank of Scotland brand to fall below its balance sheet carrying value.
F-62F-59

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 20: INVESTMENT IN SUBSIDIARY UNDERTAKINGS OF THE BANK
20212020
£m£m
At 1 January33,353 34,084 
Additions and capital injections11 1,055 
Capital contributions36 33 
Capital repayments(2,576)(1,801)
Disposals(236)(18)
At 31 December30,588 33,353 
Certain subsidiary companies currently have insufficient distributable reserves to make dividend payments, however, there were no further significant restrictions on any of the Bank’s subsidiaries in paying dividends or repaying loans and advances. All regulated banking subsidiaries are required to maintain capital at levels agreed with the regulators; this may impact those subsidiaries’ ability to make distributions.
NOTE 21: OTHER ASSETS
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Property, plant and equipment:Property, plant and equipment:Property, plant and equipment:
Investment propertiesInvestment properties4  — Investment properties3 
PremisesPremises803 866 509 541 Premises852 803 
EquipmentEquipment1,627 2,055 1,372 1,779 Equipment1,278 1,627 
Operating lease assets (see below)Operating lease assets (see below)4,196 3,958  — Operating lease assets (see below)4,816 4,196 
Right-of-use assets (note 22)Right-of-use assets (note 22)1,268 1,434 690 778 Right-of-use assets (note 22)1,119 1,268 
7,898 8,317 2,571 3,098 8,068 7,898 
Settlement balancesSettlement balances52 202 51 100 Settlement balances98 52 
PrepaymentsPrepayments905 1,030 488 443 Prepayments1,105 905 
Other assetsOther assets744 660 363 211 Other assets622 744 
Total other assetsTotal other assets9,599 10,209 3,473 3,852 Total other assets9,893 9,599 
Operating lease assets where the Group is lessor
Equipment leased to customers under operating leases primarily relates to vehicle contract hire arrangements. At 31 December the future minimum rentals receivable by the Group under non-cancellable operating leases were as follows:
20212020
£m£m
2022
£m
2021
£m
Within 1 yearWithin 1 year848 864 Within 1 year912 848 
1 to 2 years1 to 2 years561 548 1 to 2 years620 561 
2 to 3 years2 to 3 years288 274 2 to 3 years322 288 
3 to 4 years3 to 4 years86 78 3 to 4 years102 86 
4 to 5 years4 to 5 years8 4 to 5 years11 
Over 5 yearsOver 5 years — Over 5 years – 
Total future minimum rentals receivableTotal future minimum rentals receivable1,791 1,771 Total future minimum rentals receivable1,967 1,791 
Equipment leased to customers under operating leases primarily relates to vehicle contract hire arrangements. Operating lease assets at 31 December 2021 of £4,196 million included £728 million relating to electric vehicles, an increase of 128 per cent on 2020, £2,531 million relating to internal combustion engine vehicles, a decrease of 15 per cent on 2020, £928 million relating to hybrid vehicles, an increase of 41 per cent on 2020 and £9 million of other assets.are comprised as follows:
F-63
2022
£m
2021
£m
Electric vehicles1,610 728 
Internal combustion engine vehicles2,042 2,531 
Hybrid vehicles1,159 928 
Other5 
Total operating lease assets4,816 4,196 

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 22: LESSEE DISCLOSURES
The table below sets out the movement in the Group's right-of-use assets, which are primarily in respect of premises, and are recognised within other assets (note 21).
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
At 1 JanuaryAt 1 January1,434 1,609 778 868 At 1 January1,268 1,434 
Exchange and other adjustmentsExchange and other adjustments(9)— (9)— Exchange and other adjustments (9)
AdditionsAdditions71 122 54 104 Additions97 71 
DisposalsDisposals(12)(82)(4)(73)Disposals(33)(12)
Depreciation charge for the yearDepreciation charge for the year(216)(215)(129)(121)Depreciation charge for the year(213)(216)
At 31 DecemberAt 31 December1,268 1,434 690 778 At 31 December1,119 1,268 
LeaseThe Group's lease liabilities are recognised within other liabilities (note 26). The maturity analysis of the Group's lease liabilities on an undiscounted basis is set out in the liquidity risk section of note 44.
The total cash outflow for leases in the year ended 31 December 20212022 was £204 million (2021: £243 million.million). The amount recognised within interest expense in respect of lease liabilities is disclosed in note 5.
F-60

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS
The GroupThe Bank
2021202020212020
£m£m£m£m
Liabilities designated at fair value through profit or loss: debt securities in issue6,537 6,828 9,821 7,905 
Trading liabilities:
Other deposits  
Short positions in securities  — 
  
Total financial liabilities at fair value through profit or loss6,537 6,831 9,821 7,907 
2022
£m
2021
£m
Liabilities designated at fair value through profit or loss: debt securities in issue5,159 6,537 
At 31 December 2021, the Group had2022 £4,965 million (2021: £6,258 million (2020: £6,682 million) and the Bank had £9,543 million (2020: £7,758 million) of trading and otherfinancial liabilities at fair value through profit or loss withhad a contractual residual maturity of greater than one year.
Liabilities designated at fair value through profit or loss primarily represent debt securities in issue which either contain substantive embedded derivatives which would otherwise need to be recognised and measured at fair value separately from the related debt securities, or which are accounted for at fair value to significantly reduce an accounting mismatch.
For the Group, theThe amount contractually payable on maturity of the debt securities held at fair value through profit or loss at 31 December 20212022 was £11,195 million, which was £6,036 million higher than the balance sheet carrying value (2021: £10,558 million, which was £4,021 million higher than the balance sheet carrying value (2020: £11,503 million, which was £4,675 million higher than the balance sheet carrying value). At 31 December 20212022 there was a cumulative £195£324 million increasedecrease in the fair value of these liabilities attributable to changes in credit spread risk; this is determined by reference to the quoted credit spreads of the Bank. Of the cumulative amount, a decrease of £519 million arose in 2022 and an increase of £86 million arose in 2021 and an increase of £75 million arose in 2020.
In addition, the Bank has £3,317 million (2020: £1,122 million) of debt securities in issue which are accounted for at fair value to significantly reduce an accounting mismatch. The changes in the credit risk of these liabilities are linked to the changes in credit risk on corresponding assets that the Bank holds at fair value through profit or loss, representing debt securities issued by subsidiaries. Given the economic relationship between these assets and liabilities, the Bank presents changes in the credit risk of these liabilities in profit or loss in order to avoid creating or enlarging an accounting mismatch.
For the fair value of collateral pledged in respect of repurchase agreements see note 44.2021.
NOTE 24: DEBT SECURITIES IN ISSUE
The GroupThe Bank
2022
£m
2021
£m
2021202020212020
£m£m£m£m
Medium-term notes issued23,820 21,501 19,916 19,546 
Senior unsecured notes issuedSenior unsecured notes issued21,377 23,820 
Covered bonds (note 25)Covered bonds (note 25)17,407 23,977 15,809 20,895 Covered bonds (note 25)14,240 17,407 
Certificates of deposit issuedCertificates of deposit issued290 3,597 290 3,597 Certificates of deposit issued1,607 290 
Securitisation notes (note 25)Securitisation notes (note 25)3,672 4,436 176 — Securitisation notes (note 25)2,780 3,672 
Commercial paperCommercial paper3,535 5,782 2,248 4,071 Commercial paper9,052 3,535 
Total debt securities in issueTotal debt securities in issue48,724 59,293 38,439 48,109 Total debt securities in issue49,056 48,724 
At 31 December 20212022 £30,571 million (2021: £33,369 million (2020: £40,765 million) of debt securities in issue of the Group and £26,967 million (2020: £33,582 million) of the Bank had a contractual residual maturity of greater than one year.
F-64

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 25: SECURITISATIONS AND COVERED BONDS
Securitisation programmes
The Group’s balance sheet includesLoans and advances to customers include loans securitised under the Group’s securitisation programmes, the majority of which have been sold by Groupsubsidiary companies to bankruptcy remote structured entities. As the structured entities are funded by the issue of debt on terms whereby the majority of the risks and rewards of the portfolio are retained by the Group company,subsidiary, the structured entities are consolidated fully and all of these loans are retained on the Group’s balance sheet, with the related notes in issue included within debt securities in issue.
Covered bond programmes
Certain loans and advances to customers have been assigned to bankruptcy remote limited liability partnerships to provide security for issues of covered bonds by the Group. The Group retains all of the risks and rewards associated with these loans and the partnerships are consolidated fully with the loans retained on the Group’s balance sheet, and the related covered bonds in issue included within debt securities in issue.
The Group’s principal securitisation and covered bond programmes, together with the balances of the advances subject to these arrangements and the carrying value of the externally held notes in issue at 31 December, are listed below. Notes in issue, previously reported gross of internal holdings, are presented net; comparatives have been presented on a consistent basis. The notes in issue are reported in note 24.
20212020
Loans and
advances
securitised
Notes
in issue
Loans and
advances
securitised
Notes
in issue
20222021
£m£m
Loans and
advances
securitised1
£m
Externally
held
£m
Loans and
advances
securitised1
£m
Externally
held
£m
Securitisation programmesSecuritisation programmesSecuritisation programmes
UK residential mortgages18,300 16,214 23,984 21,640 
Commercial loans388 1,839 2,884 4,004 
UK residential mortgages and commercial loansUK residential mortgages and commercial loans15,402 2,035 18,688 2,544 
Credit card receivablesCredit card receivables11,615 8,474 5,890 4,340 Credit card receivables12,776 223 11,615 594 
Motor vehicle financeMotor vehicle finance235 251 1,826 1,915 Motor vehicle finance401 149 235 141 
Dutch residential mortgagesDutch residential mortgages427 448 — — Dutch residential mortgages402 399 427 426 
30,965 27,226 34,584 31,899 
Less held by the Group(23,521)(27,418)
Total securitisation programmes (notes 23 and 24)1
3,705 4,481 
Total securitisation programmes (notes 23 and 24)2
Total securitisation programmes (notes 23 and 24)2
28,981 2,806 30,965 3,705 
Covered bond programmesCovered bond programmesCovered bond programmes
Residential mortgage-backedResidential mortgage-backed35,896 16,907 33,980 23,477 Residential mortgage-backed27,400 13,740 35,896 16,907 
Social housing loan-backedSocial housing loan-backed833 500 980 600 Social housing loan-backed831 500 833 500 
36,729 17,407 34,960 24,077 
Less held by the Group (100)
Total covered bond programmes (note 24)Total covered bond programmes (note 24)17,407 23,977 Total covered bond programmes (note 24)28,231 14,240 36,729 17,407 
Total securitisation and covered bond programmesTotal securitisation and covered bond programmes21,112 28,458 Total securitisation and covered bond programmes17,046 21,112 
1Including assets backing notes held internally within the Group.
2Includes £33£26 million (2020: £45(2021: £33 million) of securitisation notes held at fair value through profit or loss.
Cash deposits of £3,455£3,789 million (2020: £3,930(2021: £3,455 million) which support the debt securities issued by the structured entities, the term advances related to covered bonds and other legal obligations, are held by the Group. Additionally, the Group has certain contractual arrangements to provide liquidity facilities to some of these structured entities. At 31 December 20212022 these obligations had not been triggered; the maximum exposure under these facilities was £52£4 million (2020:(2021: £52 million).
F-61

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: SECURITISATIONS AND COVERED BONDS (continued)
The Group has a number oftwo covered bond programmes, for which limited liability partnerships have been established to ring-fence asset pools and guarantee the covered bonds issued by the Group. At the reporting date the Group had over-collateralised these programmes as set out in the table above to meet the terms of the programmes, to secure the rating of the covered bonds and to provide operational flexibility. From time to time, the obligations of the Group to provide collateral may increase due to the formal requirements of the programmes. The Group may also voluntarily contribute collateral to support the ratings of the covered bonds.
The Group recognises the full liabilities associated with its securitisation and covered bond programmes within debt securities in issue, although the obligations of the Group in respect of its securitisation issuances are limited to the cash flows generated from the underlying assets. The Group could be required to provide additional support to a number of the securitisation programmes to support the credit ratings of the debt securities issued, in the form of increased cash reserves and the holding of subordinated notes. Further, certain programmes contain contractual obligations that require the Group to repurchase assets should they become credit-impaired or as otherwise required by the transaction documents.
The Group has not provided financial or other support by voluntarily offering to repurchase assets from any of its public securitisation programmes during 2021 (2020:2022 (2021: none).
NOTE 26: OTHER LIABILITIES
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Settlement balancesSettlement balances110 36 51 11 Settlement balances109 110 
Lease liabilitiesLease liabilities1,411 1,592 777 885 Lease liabilities1,260 1,411 
Other creditors and accrualsOther creditors and accruals3,870 3,553 2,300 1,677 Other creditors and accruals4,277 3,870 
Total other liabilitiesTotal other liabilities5,391 5,181 3,128 2,573 Total other liabilities5,646 5,391 
The maturity analysis of the Group's lease liabilities on an undiscounted basis is set out in the liquidity risk section of note 44.
F-65

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS
The Group
202120202019
£m£m
2022
£m
2021
£m
2020
£m
Charge to the income statementCharge to the income statementCharge to the income statement
Defined benefit pension schemesDefined benefit pension schemes234 244 241 Defined benefit pension schemes123 234 244 
Other post-retirement benefit schemesOther post-retirement benefit schemes2 Other post-retirement benefit schemes2 
Total defined benefit schemesTotal defined benefit schemes236 247 245 Total defined benefit schemes125 236 247 
Defined contribution pension schemesDefined contribution pension schemes287 305 273 Defined contribution pension schemes314 287 305 
Total charge to the income statement (note 9)Total charge to the income statement (note 9)523 552 518 Total charge to the income statement (note 9)439 523 552 
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Amounts recognised in the balance sheetAmounts recognised in the balance sheetAmounts recognised in the balance sheet
Retirement benefit assetsRetirement benefit assets4,531 1,714 2,420 765 Retirement benefit assets3,823 4,531 
Retirement benefit obligationsRetirement benefit obligations(230)(245)(101)(106)Retirement benefit obligations(126)(230)
Total amounts recognised in the balance sheetTotal amounts recognised in the balance sheet4,301 1,469 2,319 659 Total amounts recognised in the balance sheet3,697 4,301 
The total amounts recognised in the balance sheet relate to:
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Defined benefit pension schemesDefined benefit pension schemes4,404 1,578 2,384 727 Defined benefit pension schemes3,732 4,404 
Other post-retirement benefit schemesOther post-retirement benefit schemes(103)(109)(65)(68)Other post-retirement benefit schemes(35)(103)
Total amounts recognised in the balance sheetTotal amounts recognised in the balance sheet4,301 1,469 2,319 659 Total amounts recognised in the balance sheet3,697 4,301 
F-62

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

Pension schemes
Defined benefit schemes
(i)Characteristics of and risks associated with the Group’s schemes
The Group has established a number of defined benefit pension schemes in the UK and overseas. All significant schemes are based in the UK, with the three most significant being the main sections of the Lloyds Bank Pension Scheme No. 1, the Lloyds Bank Pension Scheme No. 2 and the HBOS Final Salary Pension Scheme. At 31 December 2021,2022, these schemes represented 94 per cent of the Group’s total gross defined benefit pension assets (2020:(2021: 94 per cent). These schemes provide retirement benefits calculated as a proportion of final pensionable salary depending upon the length of pensionable service; the minimum retirement age under the rules of the schemes at 31 December 20212022 is generally 55, although certain categories of member are deemed to have a protected right to retire at 50.
The Group operates both funded and unfunded pension arrangements; the majority, including the three most significant schemes, are funded schemes in the UK. All of these UK funded schemes are operated as separate legal entities under trust law, are in compliance with the Pensions Act 2004 and are managed by a Trustee Board (the Trustee) whose role is to ensure that their scheme is administered in accordance with the scheme rules and relevant legislation, and to safeguard the assets in the best interests of all members and beneficiaries. The Trustee is solely responsible for setting investment policy and for agreeing funding requirements with the employer through the funding valuation process. The Board of Trustees must be composed of representatives of the scheme membership along with a combination of independent and employer appointed trustees to comply with legislation and scheme rules.
A valuation to determine the funding status of each scheme is carried out at least every three years, whereby scheme assets are measured at market value and liabilities (technical provisions) are measured using prudent assumptions. If a deficit is identified a recovery plan is agreed between the employer and the scheme Trustee and sent to the Pensions Regulator for review. The Group has not provided for these deficit contributions as the future economic benefits arising from these contributions are expected to be available to the Group. The Group’s overseas defined benefit pension schemes are subject to local regulatory arrangements.
The most recent triennial funding valuations of the Group'sGroup’s three main defined benefit pension schemes showed an aggregate ongoing funding deficit of £7.3 billion as at 31 December 2019 (a funding level of 85.7 per cent) compared to a £7.3 billion deficit at 31 December 2016 (a funding level of 85.9 per cent). The revised deficit now includes an allowance for the impact of RPI reform announced by the Chancellor of the Exchequer in November 2020, and which is subject to judicial review in 2022. The latest annual update as at 31 December 2020 showed the funding deficit had improved to £6.0 billion. Under the agreed recovery plan, £0.8 billion plus a further 30 per cent of Lloyds Banking Group plc's in-year capital distributions to ordinary shareholders, up to a limit on total deficit contributions of £2.0 billion per annum, is payable from 2021 until the 2019 deficit has been removed.
These schemes continue to have a funding deficit, but are in a significantly stronger financial position than at 31 December 2021, when the deficit was c.£4.0 billion. During 2022, deficit contributions of £2.2 billion were paid into these schemes and the Group expects to make a further fixed contribution of £0.8 billion in the first half of 2023, consistent with 2021 and 2022.
The Group expects to have substantially agreed the triennial valuation with the Trustee by the end of the third quarter of 2023, along with a revised contribution schedule in respect of any remaining deficit. Trustee agreement will be conditional upon prior feedback from the Pensions Regulator. The Group also expects that future contributions will become increasingly contingent in nature, such that they are only paid into the schemes if required.
The deficit contributions are in addition to the regular contributions to meet benefits accruing over the year, and to cover the expenses of running the schemes. £1.1 billion of deficit contributions were paid to these schemes in 2021. The Group expects to pay contributions of at least £1.1 billion to its defined benefit schemes in 2022.2023.
During 2009, the Group made one-off contributions to the Lloyds Bank Pension Scheme No. 1 and Lloyds Bank Pension Scheme No. 2 in the form of interests in limited liability partnerships for each of the two schemes which hold assets to provide security for the Group’s obligations to the two schemes. At 31 December 2021,2022, the limited liability partnerships held assets of £7.4£6.3 billion. The limited liability partnerships are consolidated fully in the Group’s balance sheet.
The Group has also established three private limited companies which hold assets to provide security for the Group’s obligations to the HBOS Final Salary Pension Scheme, a section of the Lloyds Bank Pension Scheme No. 1 and the Lloyds Bank Offshore Pension Scheme. At 31 December 20212022 these held assets of £5.8£4.5 billion in aggregate. The private limited companies are consolidated fully in the Group’s balance sheet.
F-66

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

The terms of these arrangements require the Group to maintain assets in these vehicles to agreed minimum values in order to secure obligations owed to the relevant Group pension schemes. The Group has satisfied this requirement during 2021.2022.
The last funding valuations of other Group schemes were carried out on a number of different dates. In order to report the position under IAS 19 as at 31 December 2021,2022, the most recent valuation results for all schemes have been updated by qualified independent actuaries. The funding valuations use a more prudent approach to setting the discount rate and more conservative longevity and inflation assumptions than the IAS 19 valuations.
In a judgment in 2018, the High Court confirmed the requirement to equalise the Guaranteed Minimum Pension (GMP) benefits of men and women accruing between 1990 and 1997 from contracting out of the State Earnings Related Pension Scheme. The Group recognised a past service cost of £108 million in respect of equalisation in 2018 and, following agreement of the detailed implementation approach with the Trustee, a further £33 million was recognised in 2019. A further hearing was held during 2020 which confirmed the extent of the Trustee'sTrustee’s obligation to revisit past transfers out of the schemes. The amount of any additional liability as a result of this judgment is still being reviewed but is not considered likely to be material.
(ii)Amounts in the financial statements
The GroupThe Bank
2021202020212020
£m£m£m£m
Amount included in the balance sheet
Present value of funded obligations(47,130)(49,549)(29,222)(30,597)
Fair value of scheme assets51,534 51,127 31,606 31,324 
Net amount recognised in the balance sheet4,404 1,578 2,384 727 
The GroupThe Bank
2021202020212020
£m£m£m£m
Net amount recognised in the balance sheet
At 1 January1,578 550 727 347 
Net defined benefit pension charge(234)(244)(113)(119)
Actuarial gains (losses) on defined benefit obligation1,267 (5,443)553 (3,365)
Return on plan assets449 5,565 397 3,217 
Employer contributions1,344 1,149 821 647 
Exchange and other adjustments (1)— 
At 31 December4,404 1,578 2,384 727 
The GroupThe Bank
2021202020212020
£m£m£m£m
Movements in the defined benefit obligation
At 1 January(49,549)(45,241)(30,597)(28,072)
Current service cost(213)(206)(100)(97)
Interest expense(704)(914)(435)(568)
Remeasurements:
Actuarial (losses) gains – experience(426)493 (431)441 
Actuarial losses – demographic assumptions(146)(218)(82)(282)
Actuarial gains (losses) – financial assumptions1,839 (5,718)1,066 (3,524)
Benefits paid2,034 2,254 1,361 1,504 
Past service cost(11)(5)(4)(2)
Settlements22 20 1 — 
Exchange and other adjustments24 (14)(1)
At 31 December(47,130)(49,549)(29,222)(30,597)
The GroupThe Bank
2021202020212020
£m£m£m£m
Analysis of the defined benefit obligation
Active members(5,837)(6,550)(3,085)(3,415)
Deferred members(16,167)(17,647)(9,527)(10,493)
Pensioners(23,171)(23,409)(15,238)(15,311)
Dependants(1,955)(1,943)(1,372)(1,378)
At 31 December(47,130)(49,549)(29,222)(30,597)
2022
£m
2021
£m
Amount included in the balance sheet
Present value of funded obligations(28,965)(47,130)
Fair value of scheme assets32,697 51,534 
Net amount recognised in the balance sheet3,732 4,404 
F-67F-63

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

The GroupThe Bank
2021202020212020
£m£m£m£m
Changes in the fair value of scheme assets
At 1 January51,127 45,791 31,324 28,419 
Return on plan assets excluding amounts included in interest income449 5,565 397 3,217 
Interest income733 937 450 581 
Employer contributions1,344 1,149 821 647 
Benefits paid(2,034)(2,254)(1,361)(1,504)
Settlements(23)(22)(1)— 
Administrative costs paid(38)(54)(24)(33)
Exchange and other adjustments(24)15  (3)
At 31 December51,534 51,127 31,606 31,324 
2022
£m
2021
£m
Net amount recognised in the balance sheet
At 1 January4,404 1,578 
Net defined benefit pension charge(123)(234)
Actuarial gains on defined benefit obligation17,222 1,267 
Return on plan assets(20,302)449 
Employer contributions2,530 1,344 
Exchange and other adjustments1 – 
At 31 December3,732 4,404 
2022
£m
2021
£m
Movements in the defined benefit obligation
At 1 January(47,130)(49,549)
Current service cost(180)(213)
Interest expense(902)(704)
Remeasurements:
Actuarial losses – experience(1,186)(426)
Actuarial gains (losses) – demographic assumptions288 (146)
Actuarial gains – financial assumptions18,120 1,839 
Benefits paid2,048 2,034 
Past service cost(4)(11)
Settlements13 22 
Exchange and other adjustments(32)24 
At 31 December(28,965)(47,130)
2022
£m
2021
£m
Analysis of the defined benefit obligation
Active members(3,088)(5,837)
Deferred members(8,515)(16,167)
Pensioners(16,013)(23,171)
Dependants(1,349)(1,955)
At 31 December(28,965)(47,130)
2022
£m
2021
£m
Changes in the fair value of scheme assets
At 1 January51,534 51,127 
Return on plan assets excluding amounts included in interest income(20,302)449 
Interest income997 733 
Employer contributions2,530 1,344 
Benefits paid(2,048)(2,034)
Settlements(13)(23)
Administrative costs paid(34)(38)
Exchange and other adjustments33 (24)
At 31 December32,697 51,534 
The expense recognised in the income statement for the year ended 31 December comprises:
The Group
202120202019
£m£m
2022
£m
2021
£m
2020
£m
Current service costCurrent service cost213 206 201 Current service cost180 213 206 
Net interest amountNet interest amount(29)(23)(48)Net interest amount(95)(29)(23)
SettlementsSettlements1 Settlements 
Past service cost – plan amendmentsPast service cost – plan amendments11 44 Past service cost – plan amendments4 11 
Plan administration costs incurred during the yearPlan administration costs incurred during the year38 54 43 Plan administration costs incurred during the year34 38 54 
Total defined benefit pension expenseTotal defined benefit pension expense234 244 241 Total defined benefit pension expense123 234 244 
F-64

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
(iii)NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

(iii)    Composition of scheme assets
2021202020222021
QuotedUnquotedTotalQuotedUnquotedTotalQuoted
£m
Unquoted
£m
Total
£m
Quoted
£m
Unquoted
£m
Total
£m
The Group£m£m£m£m£m£m
Equity instrumentsEquity instruments617 36 653 616 45 661 Equity instruments7 47 54 617 36 653 
Debt instruments1:
Debt instruments1:
Debt instruments1:
Fixed interest government bondsFixed interest government bonds10,512  10,512 11,328 — 11,328 Fixed interest government bonds3,007  3,007 10,512 – 10,512 
Index-linked government bondsIndex-linked government bonds23,969  23,969 21,058 — 21,058 Index-linked government bonds15,497  15,497 23,969 – 23,969 
Corporate and other debt securitiesCorporate and other debt securities13,399  13,399 12,736 — 12,736 Corporate and other debt securities3,978  3,978 13,399 – 13,399 
47,880  47,880 45,122 — 45,122 22,482  22,482 47,880 – 47,880 
PropertyProperty 139 139 — 136 136 Property 116 116 – 139 139 
Pooled investment vehiclesPooled investment vehicles1,192 13,346 14,538 650 13,022 13,672 Pooled investment vehicles2,730 15,863 18,593 1,192 13,346 14,538 
Money market instruments, cash, derivatives
and other assets and liabilities
Money market instruments, cash, derivatives
and other assets and liabilities
319 (11,995)(11,676)812 (9,276)(8,464)Money market instruments, cash, derivatives
and other assets and liabilities
1,069 (9,617)(8,548)319 (11,995)(11,676)
At 31 DecemberAt 31 December50,008 1,526 51,534 47,200 3,927 51,127 At 31 December26,288 6,409 32,697 50,008 1,526 51,534 
1Of the total debt instruments, £42,568£20,369 million (2020: £39,439(2021: £42,568 million) were investment grade (credit ratings equal to or better than ‘BBB’).
20212020
QuotedUnquotedTotalQuotedUnquotedTotal
The Bank£m£m£m£m£m£m
Equity instruments424 24 448 423 34 457 
Debt instruments1:
Fixed interest government bonds4,346  4,346 4,591 — 4,591 
Index-linked government bonds14,407  14,407 12,638 — 12,638 
Corporate and other debt securities8,105  8,105 7,878 — 7,878 
26,858  26,858 25,107 — 25,107 
Pooled investment vehicles800 8,942 9,742 124 8,569 8,693 
Money market instruments, cash, derivatives
and other assets and liabilities
(154)(5,288)(5,442)365 (3,298)(2,933)
At 31 December27,928 3,678 31,606 26,019 5,305 31,324 
1Of the total debt instruments, £23,627 million (2020: £21,938 million) were investment grade (credit ratings equal to or better than ‘BBB’).
The assets of all of the funded plans are held independently of the Group’s assets in separate trustee-administered funds.
F-68

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

The pension schemes’ pooled investment vehicles comprise:
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Equity fundsEquity funds3,696 3,169 2,616 2,044 Equity funds1,421 3,696 
Hedge and mutual fundsHedge and mutual funds1,407 2,181 934 1,427 Hedge and mutual funds240 1,407 
Alternative credit fundsAlternative credit funds3,884 4,072 2,476 2,620 Alternative credit funds2,222 3,884 
Property fundsProperty funds1,541 1,551 1,151 1,100 Property funds1,604 1,541 
Infrastructure fundsInfrastructure funds1,389 1,405 645 620 Infrastructure funds1,193 1,389 
Liquidity fundsLiquidity funds2,031 847 1,488 598 Liquidity funds11,527 2,031 
Bond and debt fundsBond and debt funds561 396 432 284 Bond and debt funds354 561 
OtherOther29 51  — Other32 29 
At 31 DecemberAt 31 December14,538 13,672 9,742 8,693 At 31 December18,593 14,538 
The Trustee’s approach to investment is focused on acting in the members’ best financial interests, with the integration of ESG (Environmental, Social and Governance) considerations into investment management processes and practices. This policy is reviewed annually (or more frequently as required) and has been shared with the schemes’ investment managers for implementation.
Climate change is one of the risks the schemes manage given its potential financial impact on valuation of assets.
(iv)Assumptions
The principal actuarial and financial assumptions used in valuations of the defined benefit pension schemes were as follows:
20212020
%%
2022
%
2021
%
Discount rateDiscount rate1.94 1.44 Discount rate4.93 1.94 
Rate of inflation:Rate of inflation:Rate of inflation:
Retail Price Index (RPI)Retail Price Index (RPI)3.21 2.80 Retail Price Index (RPI)3.13 3.21 
Consumer Price Index (CPI)Consumer Price Index (CPI)2.92 2.41 Consumer Price Index (CPI)2.69 2.92 
Rate of salary increasesRate of salary increases0.00 0.00 Rate of salary increases0.00 0.00 
Weighted-average rate of increase for pensions in paymentWeighted-average rate of increase for pensions in payment2.88 2.61 Weighted-average rate of increase for pensions in payment2.84 2.88 
On 25 November 2020 the Chancellor of the Exchequer announced the outcome of a consultation into a reform of the calculation of RPI. It is now expected that from 2030 RPI will be aligned with CPIH (the Consumer Price Index including owner-occupiers'owner occupiers’ housing costs). To determine the RPI assumption a term-dependent inflation curve has been used adjusting for an assumed inflation risk premium. In the period to 2030 a gap of 100 basis points has been assumed between RPI and CPI; thereafter noa 10 basis point gap has been assumed. The RPI reform is subject to judicial review in
MenWomen
2022
Years
2021
Years
2022
Years
2021
Years
Life expectancy for member aged 60, on the valuation date26.727.128.829.1
Life expectancy for member aged 60, 15 years after the valuation date27.828.130.030.3
F-65

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022 and its outcome may impact these assumptions in the future.
20212020
YearsYears
Life expectancy for member aged 60, on the valuation date:
Men27.127.0
Women29.129.0
Life expectancy for member aged 60, 15 years after the valuation date:
Men28.128.1
Women30.330.2
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

The mortality assumptions used in the UK scheme valuations are based on standard tables published by the Institute and Faculty of Actuaries which were adjusted in line with the actual experience of the relevant schemes. The table shows that a member retiring at age 60 at 31 December 20212022 is assumed to live for, on average, 27.126.7 years for a male and 29.128.8 years for a female. In practice there will be much variation between individual members but these assumptions are expected to be appropriate across all members. It is assumed that younger members will live longer in retirement than those retiring now. This reflects the expectation that mortality rates will continue to fall over time as medical science and standards of living improve. To illustrate the degree of improvement assumed, the table also shows the life expectancy for members aged 45 now, when they retire in 15 years’years time at age 60. The Group has considered the impact of COVID-19 and evidence to date indicates that this did not have a material impact on the defined benefit obligation. The Group uses the CMI mortality projections model and in line with actuarial industry recommendations has placed no weight on 2020 and 2021 mortality experience. The persistence of excess deaths during 2022 has highlighted the potential longer term impacts of COVID-19 and the Group has applied a 4 per cent scaling factor to its base mortality tables at December 2022 to allow for this impact on member mortality. This led to a c.1 per cent reduction in the defined benefit obligation.
F-69

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

(v)Amount, timing and uncertainty of future cash flows
Risk exposure of the defined benefit schemes
While the Group is not exposed to any unusual, entity-specific or scheme-specific risks in its defined benefit pension schemes, it is exposed to a number of significant risks, detailed below:
Inflation rate risk: The majority of the plans’ benefit obligations are linked to inflation both in deferment and once in payment. Higher inflation will lead to higher liabilities although this will be materially offset by holdings of inflation-linked gilts and, in most cases, caps on the level of inflationary increases are in place to protect against extreme inflation.
Interest rate risk: The defined benefit obligation is determined using a discount rate derived from yields on AA-rated corporate bonds. A decrease in corporate bond yields will increase plan liabilities although this will be materially offset by an increase in the value of bond holdings and through the use of derivatives.
Longevity risk: The majority of the schemes'schemes’ obligations are to provide benefits for the life of the members so increases in life expectancy will result in an increase in the plans’ liabilities.
Investment risk: Scheme assets are invested in a diversified portfolio of debt securities, equities and other return-seeking assets. If the assets underperform the discount rate used to calculate the defined benefit obligation, it will reduce the surplus or increase the deficit. Volatility in asset values and the discount rate will lead to volatility in the net pension asset on the Group’s balance sheet and in other comprehensive income. To a lesser extent this will also lead to volatility in the pension expense in the Group’s income statement.
In addition, the schemes themselves are exposed to liquidity risk with the need to ensure that liquid assets held are sufficient to meet benefit payments as they fall due and there is sufficient collateral available to support their hedging activity.
The ultimate cost of the defined benefit obligations to the Group will depend upon actual future events rather than the assumptions made. The assumptions made are unlikely to be borne out in practice and as such the cost may be higher or lower than expected.
Sensitivity analysis
The effect of reasonably possible changes in key assumptions on the value of scheme liabilities and the resulting pension charge in the Group’s income statement and on the net defined benefit pension scheme asset, for the Group’s three most significant schemes, is set out below. The sensitivities provided assume that all other assumptions and the value of the schemes’ assets remain unchanged, and are not intended to represent changes that are at the extremes of possibility. The calculations are approximate in nature and full detailed calculations could lead to a different result. It is unlikely that isolated changes to individual assumptions will be experienced in practice. Due to the correlation of assumptions, aggregating the effects of these isolated changes may not be a reasonable estimate of the actual effect of simultaneous changes in multiple assumptions.
Effect of reasonably possible alternative assumptions
The GroupThe Bank
Increase (decrease)
in the income
statement charge
(Increase) decrease in the
net defined benefit
pension scheme surplus
Increase (decrease)
in the income
statement charge
(Increase) decrease in the
net defined benefit
pension scheme surplus
Effect of reasonably possible alternative assumptions
20212020202120202021202020212020Increase (decrease)
in the income
statement charge
(Increase) decrease in the
net defined benefit
pension scheme surplus
£m£m£m£m£m£m£m£m
2022
£m
2021
£m
2022
£m
2021
£m
Inflation (including pension increases)1:
Inflation (including pension increases)1:
Inflation (including pension increases)1:
Increase of 0.1 per centIncrease of 0.1 per cent12 11 481 531 7 309 337 Increase of 0.1 per cent13 12 251 481 
Decrease of 0.1 per centDecrease of 0.1 per cent(12)(11)(475)(522)(7)(6)(306)(332)Decrease of 0.1 per cent(13)(12)(245)(475)
Discount rate2:
Discount rate2:
Discount rate2:
Increase of 0.1 per centIncrease of 0.1 per cent(24)(20)(774)(866)(14)(12)(480)(534)Increase of 0.1 per cent(25)(24)(379)(774)
Decrease of 0.1 per centDecrease of 0.1 per cent23 19 795 890 13 11 492 548 Decrease of 0.1 per cent24 23 388 795 
Expected life expectancy of members:Expected life expectancy of members:Expected life expectancy of members:
Increase of one yearIncrease of one year44 39 1,934 2,146 27 23 1,253 1,370 Increase of one year38 44 745 1,934 
Decrease of one yearDecrease of one year(42)(37)(1,852)(2,052)(26)(23)(1,200)(1,310)Decrease of one year(39)(42)(762)(1,852)
1At 31 December 2021,2022, the assumed rate of RPI inflation is 3.13 per cent and CPI inflation 2.69 per cent (2021: RPI 3.21 per cent and CPI inflation 2.92 per cent (2020: RPI 2.80 per cent and CPI 2.41 per cent).
2At 31 December 2021,2022, the assumed discount rate is 4.93 per cent (2021: 1.94 per cent (2020: 1.44 per cent).
Sensitivity analysis method and assumptions
The sensitivity analysis above reflects the impact on the liabilities of the Group’s three most significant schemes which account for over 90 per cent of the Group’s defined benefit obligations. While differences in the underlying liability profiles for the remainder of the Group’s pension arrangements mean that they may exhibit slightly different sensitivities to variations in these assumptions, the sensitivities provided above are indicative of the impact across the Group as a whole.
The inflation assumption sensitivity applies to the assumed rate of increase in both the Consumer Price Index (CPI) and the Retail Price Index (RPI), and includes the impact on the rate of increases to pensions, both before and after retirement. These pension increases are linked to inflation (either CPI or RPI) subject to certain minimum and maximum limits.
The sensitivity analysis (including the inflation sensitivity) does not include the impact of any change in the rate of salary increases as pensionable salaries have been frozen since 2 April 2014.
F-66

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

The life expectancy assumption has been applied by allowing for an increase/decrease in life expectation from age 60 of one year, based upon the approximate weighted average age for each scheme. While this is an approximate approach and will not give the same result as a one year increase in life expectancy at every age, it provides an appropriate indication of the potential impact on the schemes from changes in life expectancy.
There was no change in the methods and assumptions used in preparing the sensitivity analysis from the prior year.
F-70

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

Asset-liability matching strategies
The main schemes’ assets are invested in a diversified portfolio, consisting primarilyportfolio. Whilst c.50 per cent are held to generate the long-term returns required to support the funding position of debt securities.the schemes, the remainder is invested in liability-driven investment (LDI) strategies which hedge the material risk exposures of the schemes. The investment strategy is not static and will evolve to reflect the structure of liabilities within the schemes. Specific asset-liability matching strategies for each pension plan are independently determined by the responsible governance body for each scheme and in consultation with the employer.
A significant goal of the asset-liability matching strategies adopted by Groupthe schemes is to reduce volatility caused by changes in market expectations of interest rates and inflation. In the main schemes, this is achieved by investing scheme assets in bonds, primarily fixed interest gilts and index linked gilts, and by entering into interest rate and inflation swap arrangements. The assets in these LDI strategies represented 48 per cent of scheme assets at 31 December 2022.
These investments are structured to take into account the profile of scheme liabilities and actively managed to reflect both changing market conditions and changes to the liability profile. At 31 December 20212022 the asset-liability matching strategy mitigated around 117119 per cent of the liability sensitivity to interest rate movements and around 126123 per cent of the liability sensitivity to inflation movements. In addition, a small amount of interest rate sensitivity arises through holdings of corporate and other debt securities. The higher level of hedging provides greater protection to the funding position of the schemes.
The schemes’ funding position remained robust and did not experience any material impact from the market volatility seen in the latter part of last year. Asset prices fell in line with the broader market and hedges fell in value as interest rates rose, and a similar impact was experienced on liability valuations which also fell in value given the portfolio was almost fully hedged. The Group’s schemes use LDI strategies to achieve this outcome and, as the hedging was maintained throughout the crisis, the strategy performed as expected. All collateral requirements in respect of the LDI strategies were met, with no support required from the Group beyond payment of scheduled contributions.
On 28 January 2020, the main schemes entered into a £10 billion longevity insurance arrangement to hedge part of the schemes’ exposure to unexpected increases in life expectancy. This arrangement forms part of the schemes’ investment portfolio and will provide income to the schemes in the event that pensions are paid out for longer than expected. The transaction was structured as a pass-through with Scottish Widows as the insurer, and onwards reinsurance to Pacific Life Re Limited. The valuation of the swap was £nil at inception and while there has been a slightly higher than expected number of deaths in the population covered by the arrangement, this has not had a material impact on the value of the swap. At 31 December 2021 the value of these swaps was £0.6 million, and is reflected in the value of scheme assets.
On 28 January 2022, the Lloyds Bank Pension Scheme NoNo. 1 entered into an additional £5.5 billion longevity insurance arrangement. The transaction is structured as a pass-through with Scottish Widows as the insurer, and onwards reinsurance to SCOR SE – UK Branch. The valuation
At 31 December 2022 the value of scheme assets included £(100) million representing the value of the swap was £nil at inception. longevity swaps (after allowing for the impact on the IAS 19 liabilities of the revisions to the base mortality assumptions).
In total the schemes have now hedged around 2532 per cent of their longevity risk exposure.
Maturity profile of defined benefit obligation
The following table provides information on the weighted average duration of the defined benefit pension obligation and the distribution and timing of benefit payments:
The GroupThe Bank
2021202020212020
YearsYearsYearsYears
Duration of the defined benefit obligation17191617
2022
Years
2021
Years
Duration of the defined benefit obligation1517
Maturity analysis of benefits expected to be paid:
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Within 12 monthsWithin 12 months1,352 1,293 940 914 Within 12 months1,409 1,352 
Between 1 and 2 yearsBetween 1 and 2 years1,450 1,350 1,013 940 Between 1 and 2 years1,464 1,450 
Between 2 and 5 yearsBetween 2 and 5 years4,651 4,347 3,188 2,989 Between 2 and 5 years4,678 4,651 
Between 5 and 10 yearsBetween 5 and 10 years8,993 8,301 6,029 5,547 Between 5 and 10 years8,930 8,993 
Between 10 and 15 yearsBetween 10 and 15 years9,668 9,093 6,170 5,796 Between 10 and 15 years9,296 9,668 
Between 15 and 25 yearsBetween 15 and 25 years18,671 17,485 11,499 10,590 Between 15 and 25 years17,479 18,671 
Between 25 and 35 yearsBetween 25 and 35 years13,846 13,479 7,925 7,709 Between 25 and 35 years12,720 13,846 
Between 35 and 45 yearsBetween 35 and 45 years6,987 7,162 3,485 3,645 Between 35 and 45 years6,138 6,987 
In more than 45 yearsIn more than 45 years2,116 2,287 774 874 In more than 45 years1,685 2,116 
Maturity analysis method and assumptions
The projected benefit payments are based on the assumptions underlying the assessment of the obligations, including allowance for expected future inflation. They are shown in their undiscounted form and therefore appear large relative to the discounted assessment of the defined benefit obligations recognised in the Group’s balance sheet. They are in respect of benefits that have been accrued prior to the respective year-end date only and make no allowance for any benefits that may have been accrued subsequently.
Defined contribution schemes
The Group operates a number of defined contribution pension schemes in the UK and overseas, principally Your Tomorrow and the defined contribution sections of the Lloyds Bank Pension Scheme No. 1.
During the year ended 31 December 20212022 the charge to the income statement in respect of defined contribution schemes was £314 million (2021: £287 million (2020:million; 2020: £305 million; 2019: £273 million), representing the contributions payable by the employer in accordance with each scheme’s rules.

F-71F-67

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 27: RETIREMENT BENEFIT OBLIGATIONS (continued)

Other post-retirement benefit schemes
The Group operates a number of schemes which provide post-retirement healthcare benefits to certain employees, retired employees and their dependants. The principal scheme relates to former Lloyds Bank staff and under this scheme the Group has undertaken to meet the cost of post-retirement healthcare for all eligible former employees (and their dependants) who retired prior to 1 January 1996. The Group has entered into an insurance contract to provide these benefits and a provision has been made for the estimated cost of future insurance premiums payable.
For the principal post-retirement healthcare scheme, the latest actuarial valuation of the liability was carried out at 31 December 20212022 by qualified independent actuaries. The principal assumptions used were as set out above, except that the rate of increase in healthcare premiums has been assumed at 6.826.74 per cent (2020: 6.40(2021: 6.82 per cent).
Movements in the other post-retirement benefits obligation:
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
At 1 JanuaryAt 1 January(109)(126)(68)(85)At 1 January(103)(109)
Actuarial gainsActuarial gains4 16 1 15 Actuarial gains68 
Insurance premiums paidInsurance premiums paid3 2 Insurance premiums paid3 
Charge for the yearCharge for the year(2)(3)(1)(2)Charge for the year(2)(2)
Exchange and other adjustmentsExchange and other adjustments1 — 1 Exchange and other adjustments(1)
At 31 DecemberAt 31 December(103)(109)

(65)(68)At 31 December(35)(103)
NOTE 28: DEFERRED TAX
The Group’s and the Bank’s deferred tax assets and liabilities are as follows:
The GroupThe Bank
2021202020212020
£m£m£m£m
Statutory positionStatutory positionStatutory position
2022
£m
2021
£m
Tax disclosure
2022
£m
2021
£m
Deferred tax assetsDeferred tax assets4,048 3,468 2,434 2,109 Deferred tax assets5,857 4,048 Deferred tax assets7,999 6,377 
Deferred tax liabilitiesDeferred tax liabilities —  — Deferred tax liabilities(208)– Deferred tax liabilities(2,350)(2,329)
Net deferred tax asset at 31 December4,048 3,468 2,434 2,109 
Tax disclosure
Deferred tax assets6,377 5,327 3,861 3,042 
Deferred tax liabilities(2,329)(1,859)(1,427)(933)
Net deferred tax asset at 31 December4,048 3,468 2,434 2,109 
Asset at 31 DecemberAsset at 31 December5,649 4,048 Asset at 31 December5,649 4,048 
The statutory position reflects the deferred tax assets and liabilities as disclosed in the consolidated balance sheet and takes into account the ability of the Group and the Bank to net assets and liabilities where there is a legally enforceable right of offset. The tax disclosure of deferred tax assets and liabilities ties to the amounts outlined in the tables below which splits the deferred tax assets and liabilities by type, before such netting.
Finance Act 2021, which was substantively enacted on 24 May 2021, increases the rate of corporation tax from 19 per cent to 25 per cent with effect from 1 April 2023. The impact of this rate change is an increase in the Group’s net deferred tax asset as at 31 December 2021 of £942 million, comprising a £1,168 million credit included in the income statement and a £226 million charge included in equity. The tax credit in 2020 included an uplift in deferred tax assets following the announcement by the UK Government that it would maintain the corporation tax rate at 19 per cent.
On 27 October 2021, the UK Government announced its intention to decrease the rate of banking surcharge from 8 per cent to 3 per cent with effect from 1 April 2023. This change was substantively enacted on 2 February 2022 and its impact on deferred tax is therefore not included in these financial statements. Had this change in banking surcharge rate been substantively enacted at 31 December 2021, the impact would have been to recognise a £3 million deferred tax charge in the income statement and an £83 million credit within other comprehensive income, increasing the Group's net deferred tax asset by £80 million.

F-72

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 28: DEFERRED TAX (continued)
Movements in deferred tax assets and liabilities (before taking into consideration the offsetting of balances within the same taxing jurisdiction) can be summarised as follows:
The Group
Deferred tax assets
Tax lossesProperty,
plant and
equipment
ProvisionsShare-based
payments
Pension
liabilities
Derivatives
Asset
revaluations
1
Other
temporary
differences
Total
£m£m £m£m £m£m£m£m£m
At 1 January 20203,600 670 225 32 53 19 — 132 4,731 
Credit (charge) to the income statement454 (5)(12)28 94 577 
Credit (charge) to other comprehensive income— — 22 — (3)— — — 19 
At 31 December 20204,054 678 251 27 56 28 226 5,327 
Credit (charge) to the income statement964 82 13 (10)15 30 (28)(50)1,016 
Credit (charge) to other comprehensive income  36  (2)   34 
At 31 December 20215,018 760 300 17 69 37  176 6,377 
The Group
Deferred tax liabilities
Capitalised
software
enhancements
Acquisition
fair value
Pension
assets
Derivatives
Asset
revaluations
1
Other
temporary
differences
Total
£m£m£m£m£m£m£m
At 1 January 2020(21)(483)(150)(562)(38)(111)(1,365)
(Charge) credit to the income statement(207)147 (77)(106)(22)(94)(359)
(Charge) credit to other comprehensive income— — (165)(31)60 — (136)
Exchange and other adjustments— — — — — 
At 31 December 2020(228)(336)(392)(699)— (204)(1,859)
(Charge) credit to the income statement(47)(16)(93)(65)2 (115)(334)
(Charge) credit to other comprehensive income  (846)764 (54) (136)
At 31 December 2021(275)(352)(1,331) (52)(319)(2,329)
1Financial assets at fair value through other comprehensive income.
The Bank
Deferred tax assets
Tax lossesProperty,
plant and
equipment
ProvisionsShare-based
payments
Pension
liabilities
Other
temporary
differences
Total
£m
At 1 January 20202,198 343 128 19 33 13 2,734 
Deferred tax assetsDeferred tax assetsTax losses
£m
Property,
plant and
equipment
£m
Provisions
£m
Share-based
payments
£m
Pension
liabilities
£m
Derivatives
£m
Asset
revaluations
£m
Other
temporary
differences
£m
Total
£m
At 1 January 2021At 1 January 20214,054 678 251 27 56 28 226 5,327 
Credit (charge) to the income statementCredit (charge) to the income statement309 (38)10 (1)290 Credit (charge) to the income statement964 82 13 (10)15 30 (28)(50)1,016 
Credit (charge) to other comprehensive incomeCredit (charge) to other comprehensive income— — 22 — (4)— 18 Credit (charge) to other comprehensive income– – 36 – (2)– – – 34 
At 31 December 20202,507 305 160 18 30 22 3,042 
At 31 December 2021At 31 December 20215,018 760 300 17 69 37 – 176 6,377 
Credit (charge) to the income statementCredit (charge) to the income statement683 101 14 (8)6 (13)783 Credit (charge) to the income statement(4)(237)114 (3)(22)183 8 (66)(27)
Credit to other comprehensive income  36    36 
At 31 December 20213,190 406 210 10 36 9 3,861 
Credit (charge) to other comprehensive incomeCredit (charge) to other comprehensive income  (155)  1,804   1,649 
At 31 December 2022At 31 December 20225,014 523 259 14 47 2,024 8 110 7,999 
The Bank
Deferred tax liabilities
Capitalised
software
enhancements
Pension
assets
Derivatives
Asset
revaluations
1
Other
temporary
differences
Total
£m £m£m
At 1 January 2020(19)(97)(536)(36)(17)(705)
Deferred tax liabilitiesDeferred tax liabilitiesCapitalised
software
enhancements
£m
Acquisition
fair value
£m
Pension
assets
£m
Derivatives
£m
Asset
revaluations1
£m
Other
temporary
differences
£m
Total
£m
At 1 January 2021At 1 January 2021(228)(336)(392)(699)– (204)(1,859)
(Charge) credit to the income statement(Charge) credit to the income statement(193)(5)(9)12 (194)(Charge) credit to the income statement(47)(16)(93)(65)(115)(334)
(Charge) credit to other comprehensive income(Charge) credit to other comprehensive income— (105)30 40 — (35)(Charge) credit to other comprehensive income– – (846)764 (54)– (136)
Exchange and other adjustmentsExchange and other adjustments— — — — Exchange and other adjustments– – – – – – – 
At 31 December 2020(212)(207)(505)(5)(4)(933)
Charge to the income statement(44)(8)(1)(1)0(54)
(Charge) credit to other comprehensive income (584)190 (46) (440)
At 31 December 2021At 31 December 2021(256)(799)(316)(52)(4)(1,427)At 31 December 2021(275)(352)(1,331)– (52)(319)(2,329)
(Charge) credit to the income statement(Charge) credit to the income statement117 29 29 (470)41 (47)(301)
Credit to other comprehensive incomeCredit to other comprehensive income  283  11  294 
Exchange and other adjustmentsExchange and other adjustments     (14)(14)
At 31 December 2022At 31 December 2022(158)(323)(1,019)(470) (380)(2,350)
1Financial assets at fair value through other comprehensive income.

F-73F-68

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 28: DEFERRED TAX (continued)
At 31 December 20212022 the Group carried net deferred tax assets on its balance sheet of £4,048£5,857 million (2020: £3,468 million) and the Bank carried deferred tax assets of £2,434 million (2020: £2,109(2021: £4,048 million) principally relating to tax losses carried forward.
Estimation of income taxes includes the assessment of recoverability of deferred tax assets. Deferred tax assets are only recognised to the extent that they are considered more likely than not to be recoverable based on existing tax laws and forecasts of future taxable profits against which the underlying tax deductions can be utilised. The Group has recognised a deferred tax asset of £5,018£5,014 million (2020: £4,054 million), and the Bank £3,190 million (2020: £2,507(2021: £5,018 million) in respect of trading losses carried forward. Substantially all of these losses have arisen in Bank of Scotland plc and Lloyds Bank plc, and they will be utilised as taxable profits arise in those legal entities in future periods.
The Group’s expectations of future UK taxable profits require management judgement, and take into account the Group’s long-term financial and strategic plans and anticipated future tax-adjusting items. In making this assessment, account is taken of business plans, the Board-approved operating plan and the expected future economic outlook as set out in the strategic report, as well as the risks associated with future regulatory, climate-related and other change, in order to produce a base case forecast of future UK taxable profits. Under current law there is no expiry date for UK trading losses not yet utilised, and given the forecast of future profitability and the Group’s commitment to the UK market, in management'smanagement’s judgement it is more likely than not that the value of the losses will be recovered by the Group while still operating as a going concern. Banking tax losses that arose before 1 April 2015 can only be used against 25 per cent of taxable profits arising after 1 April 2016, and they cannot be used to reduce the surcharge on banking profits. These restrictions in utilisation mean that the value of the deferred tax asset in respect of tax losses is only expected to be fully recovered by 2047 (2020: 2049)2036 (2021: 2047) in the base case forecast. The rate of recovery of the Group’s tax loss asset is not a straight line, being affected by the relative profitability of the different legal entities in future periods, and the relative size of their tax losses carried forward. It is expected in the base case that 6090 per cent of the value will be recovered by 2034,2032, when Bank of Scotland plc will have utilised all of its available tax losses. It is possible that future tax law changes could materially affect the timing of recovery and the value of these losses ultimately realised by the Group. The value of the deferred tax asset in respect of tax losses increased by £1,156 million in 2021 as a result of the change in UK tax rates.
Deferred tax not recognised
Deferred tax assets of £147 million (2021: £151 million (2020: £104 million) for the Group and £116 million (2020: £90 million) for the Bank have not been recognised in respect of £593£583 million for the Group and £453 million for the Bank of UK tax losses and other temporary differences which can only be used to offset future capital gains. UK capital losses can be carried forward indefinitely.
No deferred tax asset was recognised in 2020 in respect of unrelieved foreign tax credits of £46 million for the Group and £7 million for the Bank, as there were no expected profits against which the credits could be utilised. The formal closure of the branches in respect of which these credits arose means that the credits have now been extinguished.
No deferred tax has been recognised in respect of foreign trade losses where it is not more likely than not that we will be able to utilise them in future periods. Of the asset not recognised, £53 million (2021: £34 million for the Group and NaN for the Bank (2020: £34 million for the Group and £nil for the Bank)million) relates to losses that will expire if not used within 20 years, and £7 million (2021: £5 million for the Group and £3 million for the Bank (2020: £43 million for the Group and £4 million for the Bank)million) relates to losses with no expiry date.
As a result of parent company exemptions on dividends from subsidiaries and on capital gains on disposal there are no significant taxable temporary differences associated with investments in subsidiaries, branches, associates and joint arrangements.
F-74F-69

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 29: OTHER PROVISIONS
The GroupThe Bank
Provisions
for financial
commitments
and guarantees
Regulatory
and legal
provisions
OtherTotalProvisions
for financial
commitments
and guarantees
Regulatory
and legal
provisions
OtherTotal
£m£m£m£m£m£m£m£m
At 1 January 2021426 520 776 1,722 245 140 583 968 
Exchange and other adjustments(1)37 (9)27 3  (1)2 
Provisions applied (680)(260)(940) (190)(213)(403)
(Release) charge for the year(231)1,177 178 1,124 (134)196 142 204 
At 31 December 2021194 1,054 685 1,933 114 146 511 771 
Provisions
for financial
commitments
and guarantees
£m
Regulatory
and legal
provisions
£m
Other
£m
Total
£m
At 1 January 2022194 1,054 685 1,933 
Exchange and other adjustments(1)16 28 43 
Provisions applied (587)(419)(1,006)
Charge for the year111 225 285 621 
At 31 December 2022304 708 579 1,591 
Provisions for financial commitments and guarantees
Provisions are recognised for expected credit losses on undrawn loan commitments and financial guarantees. See also note 15.
Regulatory and legal provisions
In the course of its business, the Group is engaged in discussions with the PRA, FCA and other UK and overseas regulators and other governmental authorities on a range of matters. The Group also receives complaints in connection with its past conduct and claims brought by or on behalf of current and former employees, customers, investors and other third parties and is subject to legal proceedings and other legal actions. Where significant, provisions are held against the costs expected to be incurred in relation to these matters and matters arising from related internal reviews. During the year ended 31 December 20212022 the Group charged a further £1,177£225 million in respect of legal actions and other regulatory matters including a charge in respect of HBOS Reading and charges for other legacy programmes.
Thethe unutilised balance at 31 December 20212022 was £1,054£708 million (31 December 2020: £5202021: £1,054 million). The most significant items are as follows.
HBOS Reading – review
The Group completed its compensation assessment for those within the Customer Review in 2019 with more than £109 million of compensation paid, in additioncontinues to £15 million for ex-gratia payments and £6 million for the reimbursement of legal fees. The Group is now applyingapply the recommendations from Sir Ross Cranston’s review, issued in December 2019, including a reassessment of direct and consequential losses by an independent panel (the Foskett Panel), an extension of debt relief and a wider definition of de facto directors. The appeal process for the further assessment of debt relief and de facto director status is now nearing completion. Further details of the Foskett Panel were announced on 3 April 2020 and the Foskett Panel's full scope and methodology was published on 7 July 2020. The Foskett Panel’s stated objective is to consider cases via a non-legalistic and fair process and to make their decisions in a generous, fair and common sense manner, assessing claims against an expanded definition of the fraud and on a lower evidential basis.
Following the emergence of the first outcomes of the Foskett Panel through 2021, the Group has charged a further £790 million in the year ended 31 December 2021, of which £600 million was recognised in the fourth quarter.2021. This includesincluded operational costs in relation to Dame Linda Dobbs'Dobbs's review, which is considering whether the issues relating to HBOS Reading were investigated and appropriately reported by the Group during the period from January 2009 to January 2017, and other programme costs. A significant proportion of the fourth quarter charge relatesrelated to the estimated future awards from the Foskett Panel. To date theThe Foskett Panel hashad shared outcomes on a limited subset of the total population which covers a wide range of businesses and different claim characteristics. The estimated awards provision recognised isat 31 December 2021 was therefore materially dependent on the assumption that the limited number of awards to date arewere representative of the full population of cases. The 2021 charge increases
In June 2022, the lifetimeFoskett Panel announced an alternative option, in the form of a fixed sum award which could be accepted as an alternative to participation in the full re-review process, to support earlier resolution of claims for those deemed by the Foskett Panel to be victims of the fraud. Around half the population have now had outcomes via this new process. Extrapolating the Group’s experience to date resulted in an increase to the provision of £50 million in the year (all in the fourth quarter). Notwithstanding the settled claims and the increase in coverage which builds confidence in the full estimated cost, to £1,225 million. Theuncertainties remain and the final outcome could be significantly different from the current provision once the re-review is concluded by the Foskett Panel. There is no confirmed timeline for the completion of the Foskett Panel re-review process.process nor the review by Dame Linda Dobbs. The Group is committed to implementing Sir Ross's recommendations in full.
Payment protection insurance
The Group has made provisionsincurred costs for PPI costs over a number of years totalling £21,906 million. Good progress continues to be made towards ensuring operational completeness, ahead of an orderly programme close. At 31 December 2021, a provision of £20 million remained outstanding (excluding amounts related to MBNA), with total cash payments of £178 million during the year.
In addition to the above provision, theThe Group continues to challenge PPI litigation cases, with mainly legal fees and operational costs associated with litigation activity recognised within regulatory and legal provisions, including a charge in the fourth quarter. PPI litigation remains inherently uncertain, with a number of key Courtcourt judgments due to be delivered in 2022.
Arrears handling related activities
To date the Group has provided a total of £1,026 million for arrears handling activities. The unutilised balance at 31 December 2021 was £26 million.2023.
Other
Following the sale of TSB Banking Group plc, the Group raised a provision of £665 million in relation to various ongoing commitments in respect of the divestment. At 31 December £902022, a provision of £22 million remained unutilised; the Group expects the majority of the remaining provision to be utilised in the next twelve months and the provision to be fully utilised by 31 December 2025.2024.
The Group carries provisions of £112 million (2021: £114 millionmillion) in respect of dilapidations, rent reviews and other property-related matters.
Provisions are also made for staff and other costs related to Group restructuring initiatives at the point at which the Group becomes committed to the expenditure; at 31 December 20212022 provisions of £187£108 million (31 December 2020: £1962021: £187 million) were held.
The Group carries provisions of £78£86 million (2020: £112(2021: £78 million) for indemnities and other matters relating to legacy business disposals in prior years. Whilst there remains significant uncertainty as to the timing of the utilisation of the provisions, the Group expects the majority of the remaining provisions to have been utilised by 31 December 2026.
F-75F-70

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 30: SUBORDINATED LIABILITIES
The movement in subordinated liabilities during the year was as follows:
Preferred
securities
Undated
subordinated
liabilities
Dated
subordinated
liabilities
TotalPreferred
securities
£m
Undated
£m
Dated
£m
Total
£m
The Group£m£m£m£m
At 1 January 20203,267 516 8,803 12,586 
Issued during the year1:
2.6787% Fixed rate bond due 2025— — 303 303 
£914,633,000 2.73% Dated Subordinated Fixed Rate Reset Notes due 2035— — 471 471 
£393,939,000 2.61% Dated Subordinated Fixed Rate Reset Notes due 2035— — 293 293 
— — 1,067 1,067 
Repurchases and redemptions during the year1:
12% Fixed to Floating Rate Perpetual Tier 1 Capital Securities callable 2024 (US$2,000 million)(119)— — (119)
13% Sterling Step-up Perpetual Capital Securities callable 2029 (£700 million)(519)— — (519)
7.281% Perpetual Regulatory Tier One Securities (Series B) (£150 million)(123)— — (123)
6.85% Non-cumulative Perpetual Preferred Securities (US$1,000 million)(580)— — (580)
7.881% Guaranteed Non-voting Non-cumulative Preferred Securities (£245 million)(289)— — (289)
6.5% Dated Subordinated Notes 2020 (€1,500 million)— — (1,464)(1,464)
4.50% Fixed Rate Step-up Subordinated Notes due 2030 (€309 million)— — (276)(276)
5.75% Subordinated Fixed to Floating Rate Notes 2025 callable 2020 (£350 million)— — (370)(370)
6.50% Subordinated Fixed Rate Notes 2020 (US$2,000 million)— — (674)(674)
Subordinated Floating Rate Notes 2020 (€100 million)— — (90)(90)
9.625% Subordinated Bonds 2023 (£300 million)— — (240)(240)
7.375% Dated Subordinated Notes 2020— — (4)(4)
(1,630)— (3,118)(4,748)
Foreign exchange movements(59)15 105 61 
Other movements (cash and non-cash)194 (26)108 276 
At 31 December 20201,772 505 6,965 9,242 
At 1 January 2021At 1 January 20211,772 505 6,965 9,242 
Issued during the year1:
Issued during the year1:
Issued during the year1:
3.916% Subordinated Fixed Rate Notes 2048 (US$1,500 million)3.916% Subordinated Fixed Rate Notes 2048 (US$1,500 million)  1,074 1,074 3.916% Subordinated Fixed Rate Notes 2048 (US$1,500 million)– – 1,074 1,074 
3.724% Dated Subordinated Fixed Rate Reset Notes 2041 (£500 million)3.724% Dated Subordinated Fixed Rate Reset Notes 2041 (£500 million)  888 888 3.724% Dated Subordinated Fixed Rate Reset Notes 2041 (£500 million)– – 888 888 
2.754% Dated Subordinated Fixed Rate Reset Notes 2032 (US$1,750 million)2.754% Dated Subordinated Fixed Rate Reset Notes 2032 (US$1,750 million)  1,300 1,300 2.754% Dated Subordinated Fixed Rate Reset Notes 2032 (US$1,750 million)– – 1,300 1,300 
  3,262 3,262 – – 3,262 3,262 
Repurchases and redemptions during the year1:
Repurchases and redemptions during the year1:
Repurchases and redemptions during the year1:
7.754% Non-cumulative Perpetual Preferred Securities (Class B) (£150 million)7.754% Non-cumulative Perpetual Preferred Securities (Class B) (£150 million)(156)  (156)7.754% Non-cumulative Perpetual Preferred Securities (Class B) (£150 million)(156)– – (156)
Series 2 (US$500 million)Series 2 (US$500 million) (94) (94)Series 2 (US$500 million)– (94)– (94)
Series 3 (US$600 million)Series 3 (US$600 million) (120) (120)Series 3 (US$600 million)– (120)– (120)
Floating Rate Primary Capital Notes (US$250 million)Floating Rate Primary Capital Notes (US$250 million) (24) (24)Floating Rate Primary Capital Notes (US$250 million)– (24)– (24)
Series 1 (US$750 million)Series 1 (US$750 million) (97) (97)Series 1 (US$750 million)– (97)– (97)
9.375% Subordinated Bonds 2021 (£500 million)9.375% Subordinated Bonds 2021 (£500 million)  (200)(200)9.375% Subordinated Bonds 2021 (£500 million)– – (200)(200)
5.374% Subordinated Fixed Rate Notes 2021 (€160 million)5.374% Subordinated Fixed Rate Notes 2021 (€160 million)  (145)(145)5.374% Subordinated Fixed Rate Notes 2021 (€160 million)– – (145)(145)
4.553% Subordinated Fixed Rate Notes 2021 (US$1,500 million)4.553% Subordinated Fixed Rate Notes 2021 (US$1,500 million)  (1,122)(1,122)4.553% Subordinated Fixed Rate Notes 2021 (US$1,500 million)– – (1,122)(1,122)
6% Subordinated Notes 2033 (US$750 million)6% Subordinated Notes 2033 (US$750 million)  (216)(216)6% Subordinated Notes 2033 (US$750 million)– – (216)(216)
4.293% Subordinated Fixed Rate Notes 2021 (US$824 million)4.293% Subordinated Fixed Rate Notes 2021 (US$824 million)  (612)(612)4.293% Subordinated Fixed Rate Notes 2021 (US$824 million)– – (612)(612)
4.503% Subordinated Fixed Rate Notes 2021 (US$1,353 million)4.503% Subordinated Fixed Rate Notes 2021 (US$1,353 million)00(1,004)(1,004)4.503% Subordinated Fixed Rate Notes 2021 (US$1,353 million)– – (1,004)(1,004)
(156)(335)(3,299)(3,790)(156)(335)(3,299)(3,790)
Foreign exchange movementsForeign exchange movements17  (80)(63)Foreign exchange movements17 – (80)(63)
Other movements (cash and non-cash)28  (21)7 
Other movements (cash and non-cash)2
Other movements (cash and non-cash)2
28 – (21)
At 31 December 2021At 31 December 20211,661 170 6,827 8,658 At 31 December 20211,661 170 6,827 8,658 
Issued during the year1:
Issued during the year1:
8.133% Dated Subordinated Fixed Rate Reset notes 2033 (US$1,000 million)8.133% Dated Subordinated Fixed Rate Reset notes 2033 (US$1,000 million)  837 837 
Repurchases and redemptions during the year1:
Repurchases and redemptions during the year1:
12% Fixed to Floating Rate Perpetual Tier 1 Capital Securities callable 2024 (US$2,000 million)12% Fixed to Floating Rate Perpetual Tier 1 Capital Securities callable 2024 (US$2,000 million)(1,399)  (1,399)
13% Sterling Step-up Perpetual Capital Securities callable 2029 (£700 million)13% Sterling Step-up Perpetual Capital Securities callable 2029 (£700 million)(221)  (221)
7.281% Perpetual Regulatory Tier One Securities (Series B) (£150 million)7.281% Perpetual Regulatory Tier One Securities (Series B) (£150 million)(22)  (22)
7.881% Guaranteed Non-voting Non-cumulative Preferred Securities (£245 million)7.881% Guaranteed Non-voting Non-cumulative Preferred Securities (£245 million)(12)  (12)
12% Perpetual Subordinated Bonds (£100 million)12% Perpetual Subordinated Bonds (£100 million) (22) (22)
5.75% Undated Subordinated Step-up Notes (£600 million)5.75% Undated Subordinated Step-up Notes (£600 million) (4) (4)
7.625% Dated Subordinated Notes 2025 (£750 million)7.625% Dated Subordinated Notes 2025 (£750 million)  (502)(502)
(1,654)(26)(502)(2,182)
Foreign exchange movementsForeign exchange movements(6) 521 515 
Other movements (cash and non-cash)2
Other movements (cash and non-cash)2
(1)2 (1,236)(1,235)
At 31 December 2022At 31 December 2022 146 6,447 6,593 
1Issuances in the year generated cash inflows of £3,262£837 million (2020: £303(2021: £3,262 million); the repurchases and redemptions resulted in cash outflows of £2,216 million (2021: £3,745 million (2020: £4,156 million). Cash
2    Other movements include cash payments in respect of interest on subordinated liabilities in the year amounted to £397 million (2021: £525 million (2020: £852 million).
Certain of offset by the above securities were issued or redeemed under exchange offers, which did not result in an extinguishment of the original financial liability for accounting purposes.
F-76

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 30: SUBORDINATED LIABILITIES (continued)

Preferred
securities
Undated
subordinated
liabilities
Dated
subordinated
liabilities
Total
The Bank£m£m£m£m
At 1 January 20202,234 425 7,250 9,909 
Issued in the year:
2.6787% Fixed rate bond due 2025— — 303 303 
£914,633,000 2.73% Dated Subordinated Fixed Rate Reset Notes due 2035— — 517 517 
£393,939,000 2.61% Dated Subordinated Fixed Rate Reset Notes due 2035— — 394 394 
— — 1,214 1,214 
Repurchases and redemptions during the year1:
12% Fixed to Floating Rate Perpetual Tier 1 Capital Securities callable 2024 (US$2,000 million)(119)— — (119)
13% Sterling Step-up Perpetual Capital Securities callable 2029 (£700 million)(519)— — (519)
6.5% Dated Subordinated Notes 2020 (€1,500 million)— — (1,464)(1,464)
5.75% Subordinated Fixed to Floating Rate Notes 2025 callable 2020 (£350 million)— — (370)(370)
6.50% Subordinated Fixed Rate Notes 2020 (US$2,000 million)— — (674)(674)
Subordinated Floating Rate Notes 2020 (€100 million)— — (90)(90)
9.625% Subordinated Bonds 2023 (£300 million)— — (240)(240)
7.375% Dated Subordinated Notes 2020— — (4)(4)
(638)— (2,842)(3,480)
Foreign exchange movements(43)(10)50 (3)
Other movements (cash and non-cash)19 (1)93 111 
At 31 December 20201,572 

414 

5,765 

7,751 
Issued in the year:
3.916% Subordinated Fixed Rate Notes 2048 (US$1,500 million)  1,074 1,074 
3.724% Dated Subordinated Fixed Rate Reset notes 2041 (£500 million)  888 888 
2.754% Dated Subordinated Fixed Rate Reset notes 2032 (US$1,750 million)  1,300 1,300 
  3,262 3,262 
Repurchases and redemptions during the year1:
Series 2 (US$500 million) (94) (94)
Series 3 (US$600 million) (120) (120)
Series 1 (US$750 million) (96) (96)
4.553% Subordinated Fixed Rate Note 2021 (US$1,500 million)  (1,122)(1,122)
4.293% Subordinated Fixed Rate Note 2021 (US$824 million)  (612)(612)
4.503% Subordinated Fixed Rate Note 2021 (US$1,353 million)  (1,004)(1,004)
 (310)(2,738)(3,048)
Foreign exchange movements17 (1)(40)(24)
Other movements (cash and non-cash)37 (1)(70)(34)
At 31 December 20211,626 102 6,179 7,907 
1Issuances in the year generated cash inflows of £3,262 million (2020: £496 million); the repurchases and redemptions resulted in cash outflows of £3,049 million (2020: £2,726 million). Cash paymentsinterest expense in respect of interest on subordinated liabilities in the year amounted to £423of £367 million (2020: £759(2021: £634 million).
Certain of the above securities were issued or redeemed under exchange offers, which did not result in an extinguishment of the original financial liability for accounting purposes.
These securities will, in the event of the winding-up of the issuer, be subordinated to the claims of depositors and all other creditors of the issuer, other than creditors whose claims rank equally with, or are junior to, the claims of the holders of the subordinated liabilities. The subordination of specific subordinated liabilities is determined in respect of the issuer and any guarantors of that liability. The claims of holders of preference shares and preferred securities are generally junior to those of the holders of undated subordinated liabilities, which in turn are junior to the claims of holders of the dated subordinated liabilities. Neither theThe Group nor the Bank has not had any defaults of principal or interest or other breaches with respect to its subordinated liabilities during 2021 (2020:2022 (2021: none).
The Bank has in issue various classes of preference shares which are all classified as liabilities under accounting standards. The rights and obligations attaching to these shares are set out in the Bank’s articles of association.
F-77
F-71

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022

NOTE 31: SHARE CAPITAL
(1)Authorised share capital
As permitted by the Companies Act 2006, the Bank has removed references to authorised share capital from its articles of association.
(2)Issued and fully paid ordinary shares
The Group and the Bank
202120202019202120202019
Number of sharesNumber of shares£m£m
2022
Number of shares
2021
Number of shares
2020
Number of shares
2022
£m
2021
£m
2020
£m
Ordinary shares of £1 eachOrdinary shares of £1 eachOrdinary shares of £1 each
At 1 JanuaryAt 1 January1,574,285,752 1,574,285,751 1,574,285,751 1,574 1,574 1,574 At 1 January1,574,285,752 1,574,285,752 1,574,285,751 1,574 1,574 1,574 
Issued in the yearIssued in the year —  — — Issued in the year –  – – 
At 31 DecemberAt 31 December1,574,285,752 1,574,285,752 1,574,285,751 1,574 1,574 1,574 At 31 December1,574,285,752 1,574,285,752 1,574,285,752 1,574 1,574 1,574 
(3)Share capital and control
There are no limitations on voting rights or restrictions on the transfer of shares in the Bank other than as set out in the articles of association, and certain restrictions which may from time to time be imposed by law and regulations (for example, insider trading laws).
Ordinary shares
The holders of ordinary shares are entitled to receive the Bank’s report and accounts, attend, speak and vote at general meetings and appoint proxies to exercise voting rights. Holders of ordinary shares may also receive a dividend (subject to the provisions of the Bank’s articles of association) and on a winding up may share in the assets of the Bank.
Issued and fully paid preference shares
The Bank has in issue various classes of preference shares which are all classified as liabilities under accounting standards.standards and which are included in note 30.
NOTE 32: SHARE PREMIUM ACCOUNT
The Group and the Bank
202120202019
£m£m£m
At 1 January and 31 December600 600 600 
2022
£m
2021
£m
2020
£m
At 1 January and 31 December600 600 600 
NOTE 33: OTHER RESERVES
The GroupThe Bank
202120202019202120202019
£m£m£m£m
2022
£m
2021
£m
2020
£m
Merger reserve1
Merger reserve1
6,348 6,348 6,348  — — 
Merger reserve1
6,348 6,348 6,348 
Revaluation reserve in respect of debt securities held at fair value through other comprehensive incomeRevaluation reserve in respect of debt securities held at fair value through other comprehensive income(362)(558)(538)105 14 103 Revaluation reserve in respect of debt securities held at fair value through other comprehensive income(393)(362)(558)
Revaluation reserve in respect of equity shares held at fair value through other comprehensive incomeRevaluation reserve in respect of equity shares held at fair value through other comprehensive income — —  — — Revaluation reserve in respect of equity shares held at fair value through other comprehensive income – – 
Cash flow hedging reserveCash flow hedging reserve(451)1,507 1,556 720 1,367 1,607 Cash flow hedging reserve(5,168)(451)1,507 
Foreign currency translation reserveForeign currency translation reserve(135)(116)(116)(1)— Foreign currency translation reserve(44)(135)(116)
At 31 DecemberAt 31 December5,400 7,181 7,250 824 1,382 1,710 At 31 December743 5,400 7,181 
1There has been no movements in this reserve in 2022, 2021 2020 or 2019.2020.
The merger reserve arose on the transfer of HBOS plc from the Bank’s ultimate holding company in January 2010.
The revaluation reserves in respect of debt securities and equity shares held at fair value through other comprehensive income represent the cumulative after-tax unrealised change in the fair value of financial assets so classified since initial recognition; or in the case of financial assets obtained on acquisitions of businesses, since the date of acquisition.
The cash flow hedging reserve represents the cumulative after-tax gains and losses on effective cash flow hedging instruments that will be reclassified to the income statement in the periods in which the hedged item affects profit or loss.
The foreign currency translation reserve represents the cumulative after-tax gains and losses on the translation of foreign operations and exchange differences arising on financial instruments designated as hedges of the Group’s net investment in foreign operations.
F-78F-72

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 33: OTHER RESERVES (continued)
Movements in other reserves were as follows:
The GroupThe Bank
Revaluation reserve in respect of debt securities held at fair value through other comprehensive income202120202019202120202019
£m£m£m£m£m£mRevaluation reserve in respect of debt securities held at fair value through other comprehensive income
2022
£m
2021
£m
2020
£m
At 1 JanuaryAt 1 January(558)(538)(379)14 103 281 At 1 January(362)(558)(538)
Change in fair valueChange in fair value137 46 (34)139 12 (50)Change in fair value(132)137 46 
Deferred taxDeferred tax(44)29 11 (47)(8)13 Deferred tax34 (44)29 
Current taxCurrent tax (2)—  — — Current tax8 – (2)
93 73 (23)92 (37)(90)93 73 
Income statement transfers in respect of disposals (note 8)Income statement transfers in respect of disposals (note 8)116 (145)(196)(2)(138)(201)Income statement transfers in respect of disposals (note 8)76 116 (145)
Deferred taxDeferred tax(11)47 61  44 61 Deferred tax(23)(11)47 
105 (98)(135)(2)(94)(140)53 105 (98)
Impairment recognised in the income statementImpairment recognised in the income statement(2)(1)1 (1)Impairment recognised in the income statement6 (2)
At 31 DecemberAt 31 December(362)(558)(538)105 14 103 At 31 December(393)(362)(558)
The GroupThe Bank
Revaluation reserve in respect of equity shares held at fair value through other comprehensive income202120202019202120202019
£m£m£m£m£m£mRevaluation reserve in respect of equity shares held at fair value through other comprehensive income
2022
£m
2021
£m
2020
£m
At 1 JanuaryAt 1 January — —  — — At 1 January – – 
Change in fair valueChange in fair value — —  — — Change in fair value – – 
Deferred taxDeferred tax1 (16)12 1 12 Deferred tax(1)(16)
1 (16)12 1 12 (1)(16)
Realised gains and losses transferred to retained profitsRealised gains and losses transferred to retained profits — —  — — Realised gains and losses transferred to retained profits – – 
Deferred taxDeferred tax(1)16 (12)(1)(4)(12)Deferred tax1 (1)16 
(1)16 (12)(1)(4)(12)1 (1)16 
At 31 DecemberAt 31 December — —  — — At 31 December – – 
The GroupThe Bank
202120202019202120202019
Cash flow hedging reserveCash flow hedging reserve£m£m£m£m£m£mCash flow hedging reserve
2022
£m
2021
£m
2020
£m
At 1 JanuaryAt 1 January1,507 1,556 1,110 1,367 1,607 1,268 At 1 January(451)1,507 1,556 
Change in fair value of hedging derivativesChange in fair value of hedging derivatives(2,138)709 1,166 (438)85 892 Change in fair value of hedging derivatives(6,520)(2,138)709 
Deferred taxDeferred tax606 (229)(290)82 (66)(217)Deferred tax1,803 606 (229)
(1,532)480 876 (356)19 675 (4,717)(1,532)480 
Net income statement transfersNet income statement transfers(584)(727)(580)(399)(355)(448)Net income statement transfers(1)(584)(727)
Deferred taxDeferred tax158 198 150 108 96 112 Deferred tax1 158 198 
(426)(529)(430)(291)(259)(336) (426)(529)
At 31 DecemberAt 31 December(451)1,507 1,556 720 1,367 1,607 At 31 December(5,168)(451)1,507 
The GroupThe Bank
202120202019202120202019
Foreign currency translation reserveForeign currency translation reserve£m£m£m£mForeign currency translation reserve
2022
£m
2021
£m
2020
£m
At 1 JanuaryAt 1 January(116)(116)(114)1 — (6)At 1 January(135)(116)(116)
Currency translation differences arising in the yearCurrency translation differences arising in the year(19)— (2)(2)Currency translation differences arising in the year91 (19)– 
Income statement transfers — —  — — 
At 31 DecemberAt 31 December(135)(116)(116)(1)— At 31 December(44)(135)(116)
F-79F-73

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 34: RETAINED PROFITS
The GroupThe Bank
202120202019202120202019
£m£m£m£m£m£m
2022
£m
2021
£m
2020
£m
At 1 JanuaryAt 1 January25,750 24,549 27,321 42,677 42,470 45,051 At 1 January28,836 25,750 24,549 
Profit attributable to ordinary shareholders (see below for the Bank)4,826 1,023 2,515 3,249 224 2,165 
Profit attributable to ordinary shareholdersProfit attributable to ordinary shareholders4,528 4,826 1,023 
Post-retirement defined benefit scheme remeasurementsPost-retirement defined benefit scheme remeasurements(2,152)1,062 113 
Gains and losses attributable to own credit risk (net of tax)1
Gains and losses attributable to own credit risk (net of tax)1
364 (52)(55)
Dividends paid (note 36)Dividends paid (note 36)(2,900)— (4,100)(2,900)— (4,100)Dividends paid (note 36) (2,900)– 
Issue of other equity instrumentsIssue of other equity instruments (1)– 
Repurchases and redemptions of other equity instrumentsRepurchases and redemptions of other equity instruments (9)– 
Capital contributions receivedCapital contributions received164 140 229 164 140 229 Capital contributions received221 164 140 
Return of capital contributionsReturn of capital contributions(4)(4)(5)(4)(4)(5)Return of capital contributions(4)(4)(4)
Change in non-controlling interestsChange in non-controlling interests (1)– 
Realised gains and losses on equity shares held at fair value through other comprehensive incomeRealised gains and losses on equity shares held at fair value through other comprehensive income1 (16)12 1 12 Realised gains and losses on equity shares held at fair value through other comprehensive income(1)(16)
Issue of other equity instruments(1)— — (1)— — 
Redemptions of other equity instruments(9)— — (9)— — 
Change in non-controlling interests(1)— —  — — 
Post-retirement defined benefit scheme remeasurements1,062 113 (1,117)556 (102)(576)
Gains and losses attributable to own credit risk (net of tax)1
(52)(55)(306)(52)(55)(306)
At 31 DecemberAt 31 December28,836 25,750 24,549 43,681 42,677 42,470 At 31 December31,792 28,836 25,750 
1During 2020 the Group derecognised, on redemption, financial liabilities on which cumulative fair value movements relating to own credit of £1 million net of tax (2021:(2022: £nil; 2019:2021: £nil), had been recognised directly in retained profits.
The profit after tax of the Bank was arrived at as follows:
202120202019
£m£m£m
Net interest income4,606 4,519 5,684 
Net fee and commission income848 655 743 
Dividends received1,391 44 1,331 
Net trading and other operating income1,956 2,952 2,169 
Other income4,195 3,651 4,243 
Total income8,801 8,170 9,927 
Operating expenses(6,273)(5,828)(6,333)
Impairment credit (charge)773 (1,898)(503)
Profit before tax3,301 444 3,091 
Tax credit (expense)292 197 (645)
Profit for the year3,593 641 2,446 
Profit attributable to ordinary shareholders3,249 224 2,165 
Profit attributable to other equity holders344 417 281 
Profit for the year3,593 641 2,446 
F-80

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 35: OTHER EQUITY INSTRUMENTS
The Group and the Bank
202120202019
£m£m£m
At 1 January5,935 4,865 3,217 
Issued in the year:
£500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities500 — — 
£750 million Floating Rate Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities750 — — 
£300 million Floating Rate Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities300 — — 
US$500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities 383 — 
€750 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities 687 — 
£500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities — 496 
US$1,500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities — 1,152 
1,550 

1,070 

1,648 
Redemptions(3,217)— — 
Profit for the year attributable to other equity holders344 417 281 
Distributions on other equity instruments(344)(417)(281)
At 31 December4,268 

5,935 

4,865 
The Bank has in issue £4,268 million of Sterling, Dollar and Euro Additional Tier 1 (AT1) securities to Lloyds Banking Group plc. The AT1 securities are fixed rate resetting or floating rate Perpetual Subordinated Permanent Write-Down Securities with no fixed maturity or redemption date.
2022
£m
2021
£m
2020
£m
At 1 January4,268 5,935 4,865 
Issued in the year:
£500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities 500 – 
£750 million Floating Rate Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities 750 – 
£300 million Floating Rate Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities 300 – 
US$500 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities – 383 
€750 million Fixed Rate Reset Additional Tier 1 Perpetual Subordinated Permanent Write-Down Securities – 687 
 

1,550 

1,070 
Repurchases and redemptions during the year (3,217)– 
Profit for the year attributable to other equity holders241 344 417 
Distributions on other equity instruments(241)(344)(417)
At 31 December4,268 

4,268 

5,935 
The principal terms of the AT1 securities are described below:
The securities rank behind the claims against the Bank of unsubordinated creditors on a winding-up
The fixed rate reset securities bear a fixed rate of interest until the first call date. After the initial call date, in the event that they are not redeemed, the fixed rate reset AT1 securities will bear interest at rates fixed periodically in advance. The floating rate AT1 securities will be reset quarterly both prior to and following the first call date
Interest on the securities will be due and payable only at the sole discretion of the Bank and the Bank may at any time elect to cancel any interest payment (or any part thereof) which would otherwise be payable on any interest payment date. There are also certain restrictions on the payment of interest as specified in the terms
The securities are undated and are repayable, at the option of the Bank, in whole at the first call date, or at any interest payment date thereafter. In addition, the AT1 securities are repayable, at the option of the Bank, in whole for certain regulatory or tax reasons. Any repayments require the prior consent of the PRA
The securities will be subject to a Permanent Write Down should the Common Equity Tier 1 ratio of the Bank fall below 7.0 per cent
NOTE 36: DIVIDENDS ON ORDINARY SHARES
Dividends paid during the year were as follows:
202120202019
£m£m£m
Interim dividends2,900 — 4,100 
2022
£m
2021
£m
2020
£m
Interim dividends 2,900 – 
F-81F-74

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022

NOTE 37: SHARE-BASED PAYMENTS
During the year ended 31 December 20212022 Lloyds Banking Group plc operated a number of share-based payment schemes for which employees of the Lloyds Bank Group were eligible and all of which are equity settled. Details of all schemes operated by Lloyds Banking Group are set out below; these are managed and operated on a Lloyds Banking Group-wide basis. The amount charged to the Group’s income statement in respect of Lloyds Banking Group share-based payment schemes, and which is included within staff costs (note 9), was £351 million (2021: £229 million (2020:million; 2020: £181 million; 2019: £337 million).
During the year ended 31 December 20212022 the Lloyds Banking Group operated the following share-based payment schemes, all of which are mainly equity settled.
Group Performance Share plan
The Group operates a Group Performance Share plan that is part equity settled. Bonuses in respect of employee service in 20212022 have been recognised in the charge in line with the proportion of the deferral period completed.
Save-As-You-Earn schemes
Eligible employees may enter into contracts through the Save-As-You-Earn (SAYE) schemes to save up to £500 per month and, at the expiry of a fixed term of three years, have the option to use these savings within six months of the expiry of the fixed term to acquire shares in the Group at a discounted price of no less than 8090 per cent (90 per cent for the 2020 and 2021 plans) of the market price at the start of the invitation.invitation period.
Movements in the number of share options outstanding under the SAYE schemes are set out below:
2021202020222021
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Outstanding at 1 JanuaryOutstanding at 1 January1,120,138,91530.39 1,068,094,07344.55 Outstanding at 1 January1,180,563,29130.63 1,120,138,91530.39 
GrantedGranted236,923,74439.40 779,229,79724.25 Granted217,611,51939.38 236,923,74439.40 
ExercisedExercised(6,924,434)30.57 (255,706,663)47.51 Exercised(23,359,526)37.75 (6,924,434)30.57 
ForfeitedForfeited(22,815,078)28.78 (6,938,102)43.30 Forfeited(20,961,259)29.20 (22,815,078)28.78 
CancelledCancelled(51,479,310)32.57 (389,767,675)42.24 Cancelled(47,687,607)33.88 (51,479,310)32.57 
ExpiredExpired(95,280,546)49.03 (74,772,515)47.26 Expired(49,248,343)46.29 (95,280,546)49.03 
Outstanding at 31 DecemberOutstanding at 31 December1,180,563,29130.63 1,120,138,91530.39 Outstanding at 31 December1,256,918,07531.30 1,180,563,29130.63 
Exercisable at 31 DecemberExercisable at 31 December336,56151.03 792,74147.49 Exercisable at 31 December263,30247.92 336,56151.03 
The weighted average share price at the time that the options were exercised during 20212022 was £0.47 (2020: £0.61)£0.49 (2021: £0.47). The weighted average remaining contractual life of options outstanding at the end of the year was 2.461.88 years (2020: 2.98(2021: 2.46 years).
The weighted average fair value of SAYE options granted during 20212022 was £0.09 (2020: £0.05)£0.07 (2021: £0.09). The fair values of the SAYE options have been determined using a standard Black-Scholes model.
Other share option plans
Executive Share Plans - buyout and retention awards
Share options may be granted to senior employees under the Lloyds Banking Group Executive Share Plan 2003,
The Lloyds Banking Group Executive Group Ownership Share Plan was adopted in December 2003 and under the Plan share options may be granted to senior employees. Options under this plan have been grantedDeferred Bonus Scheme 2021 specifically to facilitate recruitment (to compensate new recruits for any lost share awards), and also to make grants to key individuals for retention purposes. In some instances, grants may be made subject to individual performance conditions.
Participants are not entitled to any dividends paid during the vesting period.
2021202020222021
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Number
of options
Weighted
average
exercise price
(pence)
Outstanding at 1 JanuaryOutstanding at 1 January6,666,372Nil7,634,638NilOutstanding at 1 January14,032,762Nil8,477,084Nil
GrantedGranted5,308,496Nil1,990,449NilGranted10,278,224Nil13,610,204Nil
ExercisedExercised(5,129,115)Nil(2,122,302)NilExercised(3,333,322)Nil(7,110,663)Nil
VestedVestedNil(47,337)NilVestedNilNil
ForfeitedForfeited(385,184)Nil(111,100)NilForfeited(33,409)Nil(385,184)Nil
LapsedLapsed(558,679)Nil(677,976)NilLapsed(477,784)Nil(558,679)Nil
Outstanding at 31 DecemberOutstanding at 31 December5,901,890Nil6,666,372NilOutstanding at 31 December20,466,471Nil14,032,762Nil
Exercisable at 31 DecemberExercisable at 31 December708,939Nil3,150,407NilExercisable at 31 December1,638,202Nil708,939Nil
The weighted average fair value of options granted in the year was £0.45 (2020: £0.33)£0.44 (2021: £0.42). The fair values of options granted have been determined using a standard Black-Scholes model. The weighted average share price at the time that the options were exercised during 20212022 was £0.44 (2020: £0.36)£0.46 (2021: £0.43). The weighted average remaining contractual life of options outstanding at the end of the year was 4.36.0 years (2020: 4.1(2021: 6.3 years).
Included in the above are awards to the Chief Financial Officer and the Group Chief Executive.
F-82
F-75

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 37: SHARE-BASED PAYMENTS (continued)
William Chalmers joined the Group on 3 June 2019 and was appointed as Chief Financial Officer on 1 August 2019. He was granted deferred share awards over 4,086,632 shares, to replace unvested awards from his former employer, Morgan Stanley, that were forfeited as a result of him joining the Group.
2022
Number
of shares
2021
Number
of shares
Outstanding at 1 January686,0851,810,712
Exercised(686,085)(1,124,627)
Outstanding at 31 December686,085
Charlie Nunn joined the Group on 16 August 2021 as Group Chief Executive. He was granted deferred share awards over 8,301,708 shares to replace unvested awards from his former employer, HSBC, that were forfeited as a result of him joining the Group.
2022
Number
of shares
2021
Number
of shares
Outstanding at 1 January7,444,787
Granted8,301,708
Exercised(859,340)(856,921)
Outstanding at 31 December6,585,4477,444,787
The weighted average fair value of awards granted in 2021 was £0.40.
Other share plans
Lloyds Banking Group Executive Group Ownership Share Plan
The plan, introduced in 2006, is aimed at delivering shareholder value by linking the receipt of shares to an improvement in the performance of the Group over a three-year period. Awards are made within limits set by the rules of the plan, with the limits determining the maximum number of shares that can be awarded equating to 3three times annual salary. In exceptional circumstances this may increase to 4four times annual salary.
At the end of the performance period for the 20182019 grant, the targets had not been fully met and therefore these awards vested in 20212022 at a rate of 33.7541.80 per cent.
20212020
Number
of shares
Number
of shares
2022
Number
of shares
2021
Number
of shares
Outstanding at 1 JanuaryOutstanding at 1 January533,987,527459,904,745Outstanding at 1 January350,873,627533,987,527
GrantedGranted211,214,605Granted
VestedVested(39,621,415)(47,775,806)Vested(50,703,778)(39,621,415)
ForfeitedForfeited(144,437,243)(96,015,542)Forfeited(98,741,356)(144,437,243)
Dividend awardDividend award944,7586,659,525Dividend award966,016944,758
Outstanding at 31 DecemberOutstanding at 31 December350,873,627533,987,527Outstanding at 31 December202,394,509350,873,627
Awards in respect of the 20192020 grant are due to vest in 20222023 at a rate of 41.8043.70% per cent. In previous years participants were entitled to any dividends paid in the vesting period. However, following a regulatory change prohibiting the payment of dividenddividends on such awards, the number of shares awarded has been determined by applying a discount factor to the share price adjustedon award to exclude the value of estimated future dividends.
The weighted average fair value of the awards granted in 2020 was £0.28.
Lloyds Banking Group Long Term Share Plan
The plan, introduced in 2021, which replaced the Executive Group Ownership Share Plan and is intended to provide alignment to ourthe Group’s aim of delivering sustainable returns to shareholders, supported by ourits values and behaviours.
2021
Number
of shares
Granted83,456,304
Forfeited(5,573,236)
Outstanding at 31 December77,883,068
2022
Number
of shares
2021
Number
of shares
Outstanding at 1 January77,883,068
Granted108,513,20283,456,304
Vested
Forfeited(14,448,527)(5,573,236)
Dividend award
Outstanding at 31 December171,947,74377,883,068
The weighted average fair value of awards granted in the year was £0.36.
Chief Financial Officer buyout
William Chalmers joined the Group on 3 June 2019 and was appointed as Chief Financial Officer on 1 August 2019 on the retirement of George Culmer. He was granted deferred share awards over 4,086,632 shares, to replace unvested awards from his former employer, Morgan Stanley, that were forfeited as a result of him joining the Group.
20212020
Number
of shares
Number
of shares
Outstanding at 1 January1,810,7123,268,460
Exercised(1,124,627)(1,457,748)
Outstanding at 31 December686,0851,810,712
Group Chief Executive buyout
Charlie Nunn joined the Group on 16 August 2021 as Group Chief Executive. He was granted deferred share awards over 8,301,708 shares to replace unvested awards from his former employer, HSBC, that were forfeited as a result of him joining the Group.
2021
Number
of shares
Granted8,301,708
Exercised(856,921)
Outstanding at 31 December7,444,787
The weighted average fair value of awards granted in 2021 was £0.40.

£0.36 (2021: £0.36).
F-83F-76

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 37: SHARE-BASED PAYMENTS (continued)
Assumptions at 31 December 20212022
The fair value calculations at 31 December 20212022 for grants made in the year, using Black-Scholes models and Monte Carlo simulation, are based on the following assumptions:
SAYEExecutive
Share Plan
2003
Long Term Share PlanGroup Chief Executive buyoutSAYEExecutive
Share Plans
Long Term Share Plan
Weighted average risk-free interest rateWeighted average risk-free interest rate0.49%0.12%0.16%0.26%Weighted average risk-free interest rate4.33%3.20%1.01%
Weighted average expected lifeWeighted average expected life3.3 years1.3 years3.4 years2.8 yearsWeighted average expected life3.3 years1.2 years3.6 years
Weighted average expected volatilityWeighted average expected volatility28%30%31%Weighted average expected volatility28%27%33%
Weighted average expected dividend yieldWeighted average expected dividend yield3.1%3.2%3.1%Weighted average expected dividend yield5.3%
Weighted average share priceWeighted average share price£0.45£0.47£0.40£0.44Weighted average share price£0.42£0.47£0.43
Weighted average exercise priceWeighted average exercise price£0.39NilWeighted average exercise price£0.39Nil
Expected volatility is a measure of the amount by which the Group’s shares are expected to fluctuate during the life of an option. The expected volatility is estimated based on the historical volatility of the closing daily share price over the most recent period that is commensurate with the expected life of the option. The historical volatility is compared to the implied volatility generated from market traded options in the Group’s shares to assess the reasonableness of the historical volatility and adjustments made where appropriate.
Share Incentive PlanPlans
Free shares
An award of shares may be made annually to employees up to a maximum of £3,600. The shares awarded are held in trust for a mandatory period of three years on the employee’s behalf, during which period the employee is entitled to any dividends paid on such shares. The award is subject to a non-market based condition. If an employee leaves the Group within this three-year period for other than a ‘good’ reason, all of the shares awarded will be forfeited.
No award was made in 2022.
On 25 March 2021, the Group made an award of 1,017 (2020: 676) shares to all eligible employees. The number of shares awarded was 67,658,976, (2020: 45,612,424), with an average fair value of £0.42 (2020: £0.30) based on the market price at the date of award.
Matching shares
The Group undertakes to match shares purchased by employees up to the value of £45 per month; these matching shares are held in trust for a mandatory period of three years on the employee’s behalf, during which period the employee is entitled to any dividends paid on such shares. The award is subject to a non-market based condition: if an employee leaves within this three-year period for other than a ‘good’ reason, all of the matching shares are forfeited. Similarly, if the employees sell their purchased shares within three years, their matching shares are forfeited.
The number of shares awarded relating to matching shares in 20212022 was 46,621,026 (2020: 62,262,140)43,378,504 (2021: 46,621,026), with an average fair value of £0.44 (2020: £0.34)£0.45 (2021: £0.44), based on market prices at the date of award.
Fixed share awards
Fixed share awards were introduced in 2014 in order to ensure that total fixed remuneration is commensurate with role and to provide a competitive reward package for certain Lloyds Banking Group employees, with an appropriate balance of fixed and variable remuneration, in line with regulatory requirements. The fixed share awards are delivered in Lloyds Banking Group plc shares, and were initially released over five years with 20 per cent being released each year following the year of award. From June 2020, the fixed share awards are released over three years with one third being released each year following the year of award. The number of shares purchased in 2021relation to fixed share awards in 2022 was 8,320,948 (2020: 13,975,993).7,261,080 (2021: 8,320,948) with an average fair value of £0.47 (2021: £0.45) based on market prices at the date of the award.
The fixed share award is not subject to any performance conditions, performance adjustment or clawback. On an employee leaving the Group, there is no change to the timeline for which shares will become unrestricted.
F-77

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 38: RELATED PARTY TRANSACTIONS
Key management personnel
Key management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of an entity; the Group’s key management personnel are the members of the Lloyds Banking Group plc Group Executive Committee together with its Non-Executive Directors.non-executive directors.
The table below details, on an aggregated basis, key management personnel compensation:
202120202019
£m£m
2022
£m
2021
£m
2020
£m
CompensationCompensationCompensation
Salaries and other short-term benefitsSalaries and other short-term benefits10 12 14 Salaries and other short-term benefits11 10 12 
Post-employment benefitsPost-employment benefits – – 
Share-based paymentsShare-based payments14 12 14 Share-based payments14 14 12 
Total compensationTotal compensation24 24 28 Total compensation25 24 24 
The aggregate of the emoluments of the directors was £9.2 million (2021: £10.6 million (2020:million; 2020: £11.8 million; 2019: £11.7 million).
Aggregate company contributions in respect of key management personnel to defined contribution pension schemes were £nil (2020:(2021: £nil; 2019:2020: £nil).
The total for the highest paid director (Sir António Horta-Osório)(Charlie Nunn) was £3,117,000 (2020: Juan Colombás: £4,169,000; 2019:£5,160,000 million (2021: Sir António Horta-Osório: £4,078,000)£3,117,000; 2020: Juan Colombás: £4,169,000); this did not include any gain on exercise of Lloyds Banking Group plc shares in any year.

2022
million
2021
million
2020
million
Share options over Lloyds Banking Group plc shares
At 1 January – – 
Granted, including certain adjustments (includes entitlements of appointed key management personnel) – – 
Exercised/lapsed (includes entitlements of former key management personnel) – – 
At 31 December – – 
F-84

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 38: RELATED PARTY TRANSACTIONS (continued)
202120202019
millionmillionmillion
Share options over Lloyds Banking Group plc shares
At 1 January — — 
Granted, including certain adjustments (includes entitlements of appointed key management personnel) — — 
Exercised/lapsed (includes entitlements of former key management personnel) — — 
At 31 December — — 
202120202019
millionmillion
2022
million
2021
million
2020
million
Share plans settled in Lloyds Banking Group plc sharesShare plans settled in Lloyds Banking Group plc sharesShare plans settled in Lloyds Banking Group plc shares
At 1 JanuaryAt 1 January117 101 84 At 1 January74 117 101 
Granted, including certain adjustments (includes entitlements of appointed key management personnel)Granted, including certain adjustments (includes entitlements of appointed key management personnel)19 46 46 Granted, including certain adjustments (includes entitlements of appointed key management personnel)29 19 46 
Exercised/lapsed (includes entitlements of former key management personnel)Exercised/lapsed (includes entitlements of former key management personnel)(62)(30)(29)Exercised/lapsed (includes entitlements of former key management personnel)(31)(62)(30)
At 31 DecemberAt 31 December74 117 101 At 31 December72 74 117 
The tables below detail, on an aggregated basis, balances outstanding at the year end and related income and expense, together with information relating to other transactions between the Group and its key management personnel:
202120202019
£m£m
2022
£m
2021
£m
2020
£m
LoansLoansLoans
At 1 JanuaryAt 1 January2 At 1 January3 
Advanced (includes loans of appointed key management personnel)1 — 
Repayments (includes loans of former key management personnel) — (1)
Advanced (includes loans to appointed key management personnel)Advanced (includes loans to appointed key management personnel)1 – 
Repayments (includes loans to former key management personnel)Repayments (includes loans to former key management personnel)(2)– – 
At 31 DecemberAt 31 December3 At 31 December2 
The loans are on both a secured and unsecured basis and are expected to be settled in cash. The loans attracted interest rates of between 1.01 per cent and 30.15 per cent in 2022 (2021: 0.39 per cent and 22.93 per cent in 2021 (2020:cent; 2020: 0.39 per cent and 24.20 per cent; 2019: 6.45 per cent and 24.20 per cent).
No provisions have been recognised in respect of loans given to key management personnel (2020(2021 and 2019:2020: £nil).
202120202019
£m£m£m
Deposits
At 1 January11 23 20 
Placed (includes deposits of appointed key management personnel)26 26 44 
Withdrawn (includes deposits of former key management personnel)(26)(38)(41)
At 31 December11 11 23 

F-78

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 38: RELATED PARTY TRANSACTIONS (continued)
2022
£m
2021
£m
2020
£m
Deposits
At 1 January11 11 23 
Placed (includes deposits of appointed key management personnel)37 26 26 
Withdrawn (includes deposits of former key management personnel)(38)(26)(38)
At 31 December10 11 11 
Deposits placed by key management personnel attracted interest rates of up to 5.0 per cent (2021: 1.0 per cent (2020:cent; 2020: 2.0 per cent; 2019: 3.0 per cent).
At 31 December 2021,2022, the Group did not provide any guarantees in respect of key management personnel (2020(2021 and 2019:2020: none).
At 31 December 2021,2022, transactions, arrangements and agreements entered into by the Group and its banking subsidiaries with Directorsdirectors and connected persons included amounts outstanding in respect of loans and credit card transactions of £2.1 thousand with three directors and no connected persons (2021: £0.6 million with five Directorsdirectors and two connected persons (2020:persons; 2020: £0.6 million with five Directors and two connected persons; 2019: £0.6 million with five Directorsdirectors and two connected persons).

F-85

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 38: RELATED PARTY TRANSACTIONS (continued)
Balances and transactions with fellow Lloyds Banking Group undertakings
Balances and transactions between members of the Lloyds Bank Group
In accordance with IFRS 10 Consolidated Financial Statements, transactions and balances between the Bank and its subsidiary undertakings, and between those subsidiary undertakings, have all been eliminated on consolidation and thus are not reported as related party transactions of the Group.
The Bank, as a result of its position as parent of a banking group, has a large number of transactions with various of its subsidiary undertakings; these are included on the balance sheet of the Bank as follows:
20212020
£m£m
Assets, included within:
Financial assets at fair value through profit or loss3,404 1,203 
Derivative financial instruments3,299 7,077 
Financial assets at amortised cost: due from fellow Lloyds Banking Group undertakings107,907 128,241 
114,610 136,521 
Liabilities, included within:
Due to fellow Lloyds Banking Group undertakings21,540 33,170 
Financial liabilities at fair value through profit or loss — 
Derivative financial instruments2,508 4,738 
Debt securities in issue59 20 
24,107 37,928 
Due to the size and volume of transactions passing through these accounts, it is neither practical nor meaningful to disclose information on gross inflows and outflows. During 2021 the Bank earned interest income on the above asset balances of £1,933 million (2020: £1,995 million; 2019: £2,491 million) and incurred interest expense on the above liability balances of £327 million (2020: £336 million; 2019: £655 million).
In addition, the Bank raised recharges of £1,609 million (2020: £1,403 million; 2019: £1,461 million) on its subsidiaries in respect of costs incurred and also received fees of £70 million (2020: £56 million; 2019: £62 million), and paid fees of £31 million (2020: £26 million; 2019: £57 million), for various services provided between the Bank and its subsidiaries.
Details of contingent liabilities and commitments entered into on behalf of fellow Lloyds Banking Group undertakings are given in note 39.
Balances and transactions with Lloyds Banking Group plc and fellow subsidiaries of the Bank
The Bank and its subsidiaries have balances due to and from the Bank’s parent company, Lloyds Banking Group plc and fellow subsidiaries of the Bank. These are included on the Group's balance sheet as follows:
The GroupThe Bank
2021202020212020
£m£m£m£m
2022
£m
2021
£m
Assets, included within:Assets, included within:Assets, included within:
Derivative financial instrumentsDerivative financial instruments634 690 634 690 Derivative financial instruments1,120 634 
Financial assets at amortised cost: due from fellow Lloyds Banking Group undertakingsFinancial assets at amortised cost: due from fellow Lloyds Banking Group undertakings739 738 517 530 Financial assets at amortised cost: due from fellow Lloyds Banking Group undertakings816 739 
1,373 1,428 1,151 1,220 1,936 1,373 
Liabilities, included within:Liabilities, included within:Liabilities, included within:
Due to fellow Lloyds Banking Group undertakingsDue to fellow Lloyds Banking Group undertakings1,490 6,875 1,332 6,666 Due to fellow Lloyds Banking Group undertakings2,539 1,490 
Financial liabilities at fair value through profit or loss — 3,318 1,121 
Derivative financial instrumentsDerivative financial instruments939 1,424 633 972 Derivative financial instruments1,084 939 
Debt securities in issueDebt securities in issue17,961 12,686 14,650 11,551 Debt securities in issue17,648 17,961 
Subordinated liabilitiesSubordinated liabilities5,176 4,599 5,311 4,745 Subordinated liabilities6,490 5,176 
25,566 25,584 25,244 25,055 27,761 25,566 
These balances include Lloyds Banking Group plc’s banking arrangements and, due to the size and volume of transactions passing through these accounts, it is neither practical nor meaningful to disclose information on gross inflows and outflows. During 20212022 the Group earned £11 million and the Bank earned £11 million interest income on the above asset balances (2020: Group(2021: £11 million; 2020: £5 million, Bank £5 million; 2019: Group £20 million, Bank £20 million); and the Group incurred £500 million and the Bank incurred £468£666 million interest expense on the above liability balances (2020:(2021: £500 million; 2020: £478 million).
Details of contingent liabilities and commitments entered into on behalf of fellow Lloyds Banking Group £478 million, Bank £461 million; 2019: Group £520 million, Bank £509 million).undertakings are given in note 39.
Other related party transactions
Pension funds
The Group provides banking services to certain of its pension funds. At 31 December 2021,2022, customer deposits of £480£155 million (2020: £151(2021: £480 million) related to the Group’s pension funds.
Joint ventures and associates
At 31 December 20212022 there were loans and advances to customers of £14£21 million (2020: £28(2021: £14 million) outstanding and balances within customer deposits of £22£58 million (2020: £73(2021: £22 million) relating to joint ventures and associates.
During the year the Group paid fees of £7£5 million (2020:(2021: £7 million) to the Lloyds Banking Group's Schroders Personal Wealth joint venture and also made a payment of £10£18 million (2020: £20(2021: £10 million) under the terms of agreements put in place on the establishment of the joint venture.
F-86F-79

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 39: CONTINGENT LIABILITIES, COMMITMENTS AND GUARANTEES
Interchange fees
With respect to multi-lateral interchange fees (MIFs), the Lloyds Banking Group is not involveda party in the ongoing or threatened litigation which involves the card schemes Visa and Mastercard (as described below). However, the Group is a member/licensee of Visa and Mastercard and other card schemes. The litigation in question is as follows:
Litigation brought by or on behalf of retailers against both Visa and Mastercard continues in the English Courts, in which retailers are seeking damages on grounds that Visa and Mastercard'sMastercard’s MIFs breached competition law (this includes a judgment of the Supreme Court in June 2020 upholding the Court of Appeal'sAppeal’s finding in 2018 that certain historic interchange arrangements of Mastercard and Visa infringed competition law)
Litigation brought on behalf of UK consumers in the English Courts against Mastercard
Any impact on the Group of the litigation against Visa and Mastercard remains uncertain at this time, such that it is not practicable for the Group to provide an estimate of any potential financial effect. Insofar as Visa is required to pay damages to retailers for interchange fees set prior to June 2016, contractual arrangements to allocate liability have been agreed between various UK banks (including the Lloyds Banking Group) and Visa Inc, as part of Visa Inc’s acquisition of Visa Europe in 2016. These arrangements cap the maximum amount of liability to which the Lloyds Banking Group may be subject and this cap is set at the cash consideration received by the Lloyds Banking Group for the sale of its stake in Visa Europe to Visa Inc in 2016. In 2016, the Group received Visa preference shares as part of the consideration for the sale of its shares in Visa Europe. In 2020,A release assessment is carried out by Visa on certain anniversaries of the sale (in line with the Visa Europe sale documentation) and as a result, some of these Visa preference shares weremay be converted into Visa Inc Class A common stock. Any such release and any subsequent sale of Visa common stock (in accordance withdoes not impact the provisions of the Visa Europe sale documentation) and they were subsequently sold by the Group. The sale has no impact on this contingent liability.
LIBOR and other trading rates
Certain Lloyds Banking Group companies, together with other panel banks, have been named as defendants in ongoing private lawsuits, including purported class action suits, in the US in connection with their roles as panel banks contributing to the setting of US Dollar, Japanese Yen and Sterling London Interbank Offered Rate and the Australian BBSW reference rate.
Certain Lloyds Banking Group companies are also named as defendants in (i) UK-based claims; and (ii) two Dutch class actions, raising LIBOR manipulation allegations. A number of the claims against the Lloyds Banking Group in the UK relating to the alleged mis-sale of interest rate hedging products also include allegations of LIBOR manipulation.
It is currently not possible to predict the scope and ultimate outcome on the Lloyds Banking Group of any private lawsuits or any related challenges to the interpretation or validity of any of the Lloyds Banking Group'sGroup’s contractual arrangements, including their timing and scale. As such, it is not practicable to provide an estimate of any potential financial effect.
Tax authorities
The Lloyds Banking Group has an open matter in relation to a claim for group relief of losses incurred in its former Irish banking subsidiary, which ceased trading on 31 December 2010. In 2013, HMRC informed the Lloyds Banking Group that its interpretation of the UK rules means that the group relief is not available. In 2020, HMRC concluded their enquiry into the matter and issued a closure notice. The Lloyds Banking Group'sGroup’s interpretation of the UK rules has not changed and hence it has appealed to the First Tier Tax Tribunal, with a hearing expected in 2022.2023. If the final determination of the matter by the judicial process is that HMRC’s position is correct, management estimate that this would result in an increase in current tax liabilities of approximately £730£760 million (including interest) and a reduction in the Group's deferred tax assetsasset of approximately £330£295 million. The Lloyds Banking Group, having taken appropriate advice, does not consider that this is a case where additional tax will ultimately fall due.
There are a number of other open matters on which the Group is in discussions with HMRC (including the tax treatment of certain costs arising from the divestment of TSB Banking Group plc), none of which is expected to have a material impact on the financial position of the Group.
Motor commission review
Following the FCA’s Motor Market review, the Group has received a number of complaints, some of which are with the Financial Ombudsman Service, in respect of commission arrangements. It is currently not possible to predict the ultimate outcome of the complaints, including the financial impact or the scope or nature of remediation requirements, if any, or any related challenges to the interpretation or validity of any of the Group’s historical motor commission arrangements.
Other legal actions and regulatory matters
In addition, duringin the ordinary course of its business the Group is subject to other complaints and threatened or actual legal proceedings (including class or group action claims) brought by or on behalf of current or former employees, customers, investors or other third parties, as well as legal and regulatory reviews, challenges, investigations and enforcement actions, which could relate to a number of issues, including financial, environmental or other regulatory matters, both in the UK and overseas. Where material, such matters are periodically reassessed, with the assistance of external professional advisers where appropriate, to determine the likelihood of the Group incurring a liability. In those instances where it is concluded that it is more likely than not that a payment will be made, a provision is established based on management'smanagement’s best estimate of the amount required at the relevant balance sheet date. In some cases it will not be possible to form a view, for example because the facts are unclear or because further time is needed to assess properly the merits of the case, and no provisions are held in relation to such matters. In these circumstances, specific disclosure in relation to a contingent liability will be made where material. However, the Group does not currently expect the final outcome of any such case to have a material adverse effect on its financial position, operations or cash flows. Where there is a contingent liability related to an existing provision the relevant disclosures are included within note 29.
Contingent liabilities, commitments and guarantees arising from the banking business
The GroupThe Bank
2021202020212020
£m£m£m£m
Contingent liabilities
Acceptances and endorsements21 73 21 73 
Other:
Other items serving as direct credit substitutes433 221 375 203 
Performance bonds, including letters of credit, and other transaction-related contingencies1,886 2,070 1,681 1,817 
2,319 2,291 2,056 2,020 
Total contingent liabilities2,340 2,364 2,077 2,093 

F-87F-80

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 39: CONTINGENT LIABILITIES, COMMITMENTS AND GUARANTEES (continued)
The Bank
20212020
£m£m
Incurred on behalf of fellow Lloyds Banking Group undertakings 
Contingent liabilities, commitments and guarantees arising from the banking business
2022
£m
2021
£m
Contingent liabilities
Acceptances and endorsements58 21 
Other:
Other items serving as direct credit substitutes781 433 
Performance bonds, including letters of credit, and other transaction-related contingencies2,061 1,886 
2,842 2,319 
Total contingent liabilities2,900 2,340 
The contingent liabilities of the Group and the Bank arise in the normal course of banking business and it is not practicable to quantify their future financial effect.
The GroupThe Bank
2021202020212020
£m£m£m£m
Commitments and guarantees
Documentary credits and other short-term trade-related transactions  — 
Forward asset purchases and forward deposits placed60 124 55 96 
Undrawn formal standby facilities, credit lines and other commitments to lend:
Less than 1 year original maturity:
Mortgage offers made17,757 20,128 1,001 1,720 
Other commitments and guarantees79,830 82,151 29,871 32,832 
97,587 102,279 30,872 34,552 
1 year or over original maturity30,037 31,194 27,063 28,118 
Total commitments and guarantees127,684 133,598 57,990 62,766 
The Bank
20212020
£m£m
Incurred on behalf of fellow Lloyds Banking Group undertakings3,055 3,659 
2022
£m
2021
£m
Commitments and guarantees
Forward asset purchases and forward deposits placed39 60 
Undrawn formal standby facilities, credit lines and other commitments to lend:
Less than 1 year original maturity:
Mortgage offers made17,068 17,757 
Other commitments and guarantees74,242 79,830 
91,310 97,587 
1 year or over original maturity36,020 30,037 
Total commitments and guarantees127,369 127,684 
Of the amounts shown above in respect of undrawn formal standby facilities, credit lines and other commitments to lend, £57,782 million (2021: £55,690 million (2020: £59,240 million) for the Group and £30,653 million (2020: £32,847 million) for the Bank werewas irrevocable.
Capital commitments
Excluding commitments of the Group in respect of investment property (note 21), capitalCapital expenditure contracted but not provided for at 31 December 20212022 amounted to £1,663 million (2021: £1,034 million (2020: £501 million) for the Group and £nil (2020: £nil) for the Bank.. Of this amount, for the Group,£1,663 million (2021: £1,034 million (2020: £501 million) related to assets to be leased to customers under operating leases. The Group’s management is confident that future net revenues and funding will be sufficient to cover these commitments.
NOTE 40: STRUCTURED ENTITIES
The Group’s interests in structured entities are consolidated. Details of the Group’s interests in these structured entities are set out in note 25 for securitisations and covered bond vehicles, note 27 for structured entities associated with the Group’s pension schemes, and below.
Asset-backed conduits
In addition to the structured entities discussed in note 25, which are used for securitisation and covered bond programmes, the Group sponsors an active asset-backed conduit, Cancara, which invests in client receivables and debt securities. The total consolidated exposure of Cancara at 31 December 20212022 was £1,669£2,357 million (2020: £2,490(2021: £1,745 million), comprising £889£1,464 million of loans and advances (2020: £1,695(2021: £889 million) and £780, £850 million of debt securities (2020: £795(2021: £780 million) and £43 million of financial assets at fair value through profit or loss (2021: £76 million).
All lending assets and debt securities held by the Group in Cancara are restricted in use, as they are held by the collateral agent for the benefit of the commercial paper investors and the liquidity providers only. The Group provides liquidity facilities to Cancara under terms that are usual and customary for standard lending activities in the normal course of the Group’s banking activities. During 20212022 there have continued to be planned drawdowns on certain liquidity facilities for balance sheet management purposes, supporting the programme to provide funding alongside the proceeds of the asset-backed commercial paper issuance. The Group could be asked to provide support under the contractual terms of these arrangements including, for example, if Cancara experienced a shortfall in external funding, which may occur in the event of market disruption.
The external assets in Cancara are consolidated in the Group’s financial statements.
F-88F-81

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS
(1)Measurement basis of financial assets and liabilities
The accounting policies in note 2 describe how different classes of financial instruments are measured, and how income and expenses, including fair value gains and losses, are recognised. The following tables analysetable analyses the carrying amounts of the financial assets and liabilities by category and by balance sheet heading.
Derivatives
designated
as hedging
instruments
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
At fair value
through other
comprehensive
income
Held at
amortised
cost
TotalDerivatives
designated
as hedging
instruments
£m
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
£m
At fair value
through other
comprehensive
income
£m
Held at
amortised
cost
£m
Total
£m
Held for
trading
OtherHeld for
trading
£m
Other
£m
The Group£m£m£m£m£m£m£m
At 31 December 2021
At 31 December 2022At 31 December 2022
Financial assetsFinancial assetsFinancial assets
Cash and balances at central banksCash and balances at central banks     54,279 54,279 Cash and balances at central banks     72,005 72,005 
Items in the course of collection from banksItems in the course of collection from banks     147 147 Items in the course of collection from banks     229 229 
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or loss  1,798    1,798 Financial assets at fair value through profit or loss  1,371    1,371 
Derivative financial instrumentsDerivative financial instruments55 5,456     5,511 Derivative financial instruments19 3,838     3,857 
Loans and advances to banks and reverse repurchase agreements     7,474 7,474 
Loans and advances to customers and reverse repurchase agreements     477,541 477,541 
Loans and advances to banksLoans and advances to banks     8,363 8,363 
Loans and advances to customersLoans and advances to customers     435,627 435,627 
Reverse repurchase agreementsReverse repurchase agreements     39,259 39,259 
Debt securitiesDebt securities     4,562 4,562 Debt securities     7,331 7,331 
Due from fellow Lloyds Banking Group undertakingsDue from fellow Lloyds Banking Group undertakings     739 739 Due from fellow Lloyds Banking Group undertakings     816 816 
Financial assets at amortised costFinancial assets at amortised cost     490,316 490,316 Financial assets at amortised cost     491,396 491,396 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income    27,786  27,786 Financial assets at fair value through other comprehensive income    22,846  22,846 
Total financial assetsTotal financial assets55 5,456 1,798  27,786 544,742 579,837 Total financial assets19 3,838 1,371  22,846 563,630 591,704 
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Deposits from banks and repurchase agreements     33,448 33,448 
Customer deposits and repurchase agreements     449,394 449,394 
Deposits from banksDeposits from banks     4,658 4,658 
Customer depositsCustomer deposits     446,172 446,172 
Repurchase agreements at amortised costRepurchase agreements at amortised cost     48,590 48,590 
Due to fellow Lloyds Banking Group undertakingsDue to fellow Lloyds Banking Group undertakings     1,490 1,490 Due to fellow Lloyds Banking Group undertakings     2,539 2,539 
Items in course of transmission to banksItems in course of transmission to banks     308 308 Items in course of transmission to banks     357 357 
Financial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or loss   6,537   6,537 Financial liabilities at fair value through profit or loss   5,159   5,159 
Derivative financial instrumentsDerivative financial instruments315 4,328     4,643 Derivative financial instruments506 5,385     5,891 
Notes in circulationNotes in circulation     1,321 1,321 Notes in circulation     1,280 1,280 
Debt securities in issueDebt securities in issue     48,724 48,724 Debt securities in issue     49,056 49,056 
OtherOther     1,411 1,411 Other     1,260 1,260 
Subordinated liabilitiesSubordinated liabilities     8,658 8,658 Subordinated liabilities     6,593 6,593 
Total financial liabilitiesTotal financial liabilities315 4,328  6,537  544,754 555,934 Total financial liabilities506 5,385  5,159  560,505 571,555 


F-89F-82

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Derivatives
designated
as hedging
instruments
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
At fair value
through other
comprehensive
income
Held at
amortised
cost
TotalDerivatives
designated
as hedging
instruments
£m
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
£m
At fair value
through other
comprehensive
income
£m
Held at
amortised
cost
£m
Total
£m
Held for
trading
OtherHeld for
trading
£m
Other
£m
The Group£m£m£m£m£m£m£m
At 31 December 2020
At 31 December 2021At 31 December 2021
Financial assetsFinancial assetsFinancial assets
Cash and balances at central banksCash and balances at central banks— — — — — 49,888 49,888 Cash and balances at central banks– – – – – 54,279 54,279 
Items in the course of collection from banksItems in the course of collection from banks— — — — — 300 300 Items in the course of collection from banks– – – – – 147 147 
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or loss— — 1,674 — — — 1,674 Financial assets at fair value through profit or loss– – 1,798 – – – 1,798 
Derivative financial instrumentsDerivative financial instruments674 7,667 — — — — 8,341 Derivative financial instruments55 5,456 – – – – 5,511 
Loans and advances to banks and reverse repurchase agreements— — — — — 5,950 5,950 
Loans and advances to customers and reverse repurchase agreements— — — — — 480,141 480,141 
Loans and advances to banksLoans and advances to banks– – – – – 4,478 4,478 
Loans and advances to customersLoans and advances to customers– – – – – 430,829 430,829 
Reverse repurchase agreementsReverse repurchase agreements– – – – – 49,708 49,708 
Debt securitiesDebt securities— — — — — 5,137 5,137 Debt securities– – – – – 4,562 4,562 
Due from fellow Lloyds Banking Group undertakingsDue from fellow Lloyds Banking Group undertakings— — — — — 738 738 Due from fellow Lloyds Banking Group undertakings– – – – – 739 739 
Financial assets at amortised costFinancial assets at amortised cost— — — — — 491,966 491,966 Financial assets at amortised cost– – – – – 490,316 490,316 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income— — — — 27,260 — 27,260 Financial assets at fair value through other comprehensive income– – – – 27,786 – 27,786 
Total financial assetsTotal financial assets674 7,667 1,674 — 27,260 542,154 579,429 Total financial assets55 5,456 1,798 – 27,786 544,742 579,837 
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Deposits from banks and repurchase agreements— — — — — 24,997 24,997 
Customer deposits and repurchase agreements— — — — — 434,569 434,569 
Deposits from banksDeposits from banks– – – – – 3,363 3,363 
Customer depositsCustomer deposits– – – – – 449,373 449,373 
Repurchase agreements at amortised costRepurchase agreements at amortised cost– – – – – 30,106 30,106 
Due to fellow Lloyds Banking Group undertakingsDue to fellow Lloyds Banking Group undertakings— — — — — 6,875 6,875 Due to fellow Lloyds Banking Group undertakings– – – – – 1,490 1,490 
Items in course of transmission to banksItems in course of transmission to banks— — — — — 302 302 Items in course of transmission to banks– – – – – 308 308 
Financial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or loss— — 6,828 — — 6,831 Financial liabilities at fair value through profit or loss– – – 6,537 – – 6,537 
Derivative financial instrumentsDerivative financial instruments590 7,638 — — — — 8,228 Derivative financial instruments315 4,328 – – – – 4,643 
Notes in circulationNotes in circulation— — — — — 1,305 1,305 Notes in circulation– – – – – 1,321 1,321 
Debt securities in issueDebt securities in issue— — — — — 59,293 59,293 Debt securities in issue– – – – – 48,724 48,724 
OtherOther— — — — — 1,592 1,592 Other– – – – – 1,411 1,411 
Subordinated liabilitiesSubordinated liabilities— — — — — 9,242 9,242 Subordinated liabilities– – – – – 8,658 8,658 
Total financial liabilitiesTotal financial liabilities590 7,641 — 6,828 — 538,175 553,234 Total financial liabilities315 4,328 – 6,537 – 544,754 555,934 



F-90F-83

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Derivatives
designated
as hedging
instruments
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
At fair value
through other
comprehensive
income
Held at
amortised
cost
Total
Held for
trading
Other
The Bank£m£m£m£m£m£m£m
At 31 December 2021
Financial assets
Cash and balances at central banks     49,618 49,618 
Items in the course of collection from banks     99 99 
Financial assets at fair value through profit or loss  4,529    4,529 
Derivative financial instruments37 6,861     6,898 
Loans and advances to banks and reverse repurchase agreements     7,287 7,287 
Loans and advances to customers and reverse repurchase agreements     163,428 163,428 
Debt securities     3,756 3,756 
Due from fellow Lloyds Banking Group undertakings     108,424 108,424 
Financial assets at amortised cost     282,895 282,895 
Financial assets at fair value through other comprehensive income    25,529  25,529 
Total financial assets37 6,861 4,529  25,529 332,612 369,568 
Financial liabilities
Deposits from banks and repurchase agreements     2,825 2,825 
Customer deposits and repurchase agreements     268,704 268,704 
Due to fellow Lloyds Banking Group undertakings     22,872 22,872 
Items in course of transmission to banks     207 207 
Financial liabilities at fair value through profit or loss   9,821   9,821 
Derivative financial instruments310 5,792     6,102 
Debt securities in issue     38,439 38,439 
Other     777 777 
Subordinated liabilities     7,907 7,907 
Total financial liabilities310 5,792  9,821  341,731 357,654 
F-91

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Derivatives
designated
as hedging
instruments
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
At fair value
through other
comprehensive
income
Held at
amortised
cost
Total
Held for
trading
Other
The Bank£m£m£m£m£m£m£m
At 31 December 2020
Financial assets
Cash and balances at central banks— — — — — 45,753 45,753 
Items in the course of collection from banks— — — — — 257 257 
Financial assets at fair value through profit or loss— — 1,724 — — — 1,724 
Derivative financial instruments242 12,353 — — — — 12,595 
Loans and advances to banks and reverse repurchase agreements— — — — — 5,656 5,656 
Loans and advances to customers and reverse repurchase agreements— — — — — 178,269 178,269 
Debt securities— — — — — 4,315 4,315 
Due from fellow Lloyds Banking Group undertakings— — — — — 128,771 128,771 
Financial assets at amortised cost— — — — — 317,011 317,011 
Financial assets at fair value through other comprehensive income— — — — 24,647 — 24,647 
Total financial assets242 12,353 1,724 — 24,647 363,021 401,987 
Financial liabilities
Deposits from banks and repurchase agreements— — — — — 10,304 10,304 
Customer deposits and repurchase agreements— — — — — 264,473 264,473 
Due to fellow Lloyds Banking Group undertakings— — — — — 39,836 39,836 
Items in course of transmission to banks— — — — — 199 199 
Financial liabilities at fair value through profit or loss— — 7,905 — — 7,907 
Derivative financial instruments289 10,783 — — — — 11,072 
Debt securities in issue— — — — — 48,109 48,109 
Other— — — — — 885 885 
Subordinated liabilities— — — — — 7,751 7,751 
Total financial liabilities289 10,785 — 7,905 — 371,557 390,536 

F-92

NOTES TO THE ACCOUNTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(2)Fair value measurement
Fair value is the price that would be received to sellon sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. It is a measure as at a specific date and may be significantly different from the amount which will actually be paid or received on maturity or settlement date.
Wherever possible, fair values have been calculated using unadjusted quoted market prices in active markets for identical instruments to those held by the Group. Where quoted market prices are not available, or are unreliable because of poor liquidity, fair values have been determined using valuation techniques which, to the extent possible, use market observable inputs, but in some cases use non-market observable inputs. Valuation techniques used include discounted cash flow analysis and pricing models and, where appropriate, comparison to instruments with characteristics similar to those of the instruments held by the Group. The Group measures valuation adjustments for its derivative exposures on the same basis as the derivatives are managed.
The carrying amount of the following financial instruments is a reasonable approximation of fair value: cash and balances at central banks, items in the course of collection from banks, items in course of transmission to banks and notes in circulation.
Because a variety of estimation techniques are employed and significant estimates made, comparisons of fair values between financial institutions may not be meaningful. Readers of these financial statements are thus advised to use caution when using this data to evaluate the Group’s financial position.
Fair value information is not provided for items that are not financial instruments or for other assets and liabilities which are not carried at fair value in the Group’s consolidated balance sheet. These items include intangible assets, such as brands and acquired credit card relationships; premises and equipment; and shareholders’ equity. These items are material and accordingly the Group believes that any fair value information presented would not represent the underlying value of the Group.
Valuation control framework
The key elements of the control framework for the valuation of financial instruments include model validation, product implementation review and independent price verification. These functions are carried out by appropriately skilled risk and finance teams, independent of the business area responsible for the products.
Model validation covers both qualitative and quantitative elements relating to new models. In respect of new products, a product implementation review is conducted pre and post-trading. Pre-trade testing ensures that the new model is integrated into the Group’s systems and that the profit and loss and risk reporting are consistent throughout the trade lifecycle. Post-trade testing examines the explanatory power of the implemented model, actively monitoring model parameters and comparing in-house pricing to external sources. Independent price verification procedures cover financial instruments carried at fair value. The frequency of the review is matched to the availability of independent data, monthly being the minimum. Valuation differences in breach of established thresholds are escalated to senior management. The results from independent pricing and valuation reserves are reviewed monthly by senior management.
Formal committees, consisting of senior risk, finance and business management, meet at least quarterly to discuss and approve valuations in more judgemental areas, in particular for unquoted equities, structured credit, over-the-counter options and the credit valuation adjustment (CVA), funding valuation adjustment (FVA) and other valuation adjustments.
Valuation of financial assets and liabilities
Assets and liabilities carried at fair value or for which fair values are disclosed have been classified into three levels according to the quality and reliability of information used to determine the fair values.
Level 1
Level 1 fair value measurements are those derived from unadjusted quoted prices in active markets for identical assets or liabilities. Products classified as level 1 predominantly comprise listed equity shares, treasury bills and other government securities.
Level 2
Level 2 valuations are those where quoted market prices are not available, for example where the instrument is traded in a market that is not considered to be active or valuation techniques are used to determine fair value and where these techniques use inputs that are based significantly on observable market data. Examples of such financial instruments include most over-the-counter derivatives, financial institution issued securities, certificates of deposit and certain asset-backed securities.
Level 3
Level 3 portfolios are those where at least one input which could have a significant effect on the instrument’s valuation is not based on observable market data. Such instruments would include any unlisted equity investments which are valued using various valuation techniques that require significant management judgement in determining appropriate assumptions, including earnings multiples and estimated future cash flows. Certain of the Group’s asset-backed securities and derivatives, principally where there is no trading activity in such securities, are also classified as level 3.
Transfers out of the level 3 portfolio arise when inputs that could have a significant impact on the instrument’s valuation become market observable after previously having been non-market observable. In the case of asset-backed securities this can arise if more than one consistent independent source of data becomes available. Conversely, transfers into the portfolio arise when consistent sources of data cease to be available.
F-93F-84

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(3)Financial assets and liabilities carried at fair value
(A)Financial assets, excluding derivatives
Valuation hierarchy
At 31 December 2021,2022, the Group’s financial assets carried at fair value, excluding derivatives, totalled £29,584£24,217 million (2020: £28,934(2021: £29,584 million). The table below analyses these financial assets by balance sheet classification, asset type and valuation methodology (level 1, 2 or 3, as described on page F-93)F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and 2 during the year.
Level 1Level 2Level 3TotalLevel 1
£m
Level 2
£m
Level 3
£m
Total
£m
The Group£m£m£m£m
At 31 December 2022At 31 December 2022
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or loss
Loans and advances to customersLoans and advances to customers 841 291 1,132 
Equity sharesEquity shares235  4 239 
Total financial assets at fair value through profit or lossTotal financial assets at fair value through profit or loss235 841 295 1,371 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income
Debt securities:Debt securities:
Government securitiesGovernment securities10,839 357  11,196 
Asset-backed securitiesAsset-backed securities 87 51 138 
Corporate and other debt securitiesCorporate and other debt securities531 10,980  11,511 
11,370 11,424 51 22,845 
Equity sharesEquity shares  1 1 
Total financial assets at fair value through other comprehensive incomeTotal financial assets at fair value through other comprehensive income11,370 11,424 52 22,846 
Total financial assets carried at fair value, excluding derivativesTotal financial assets carried at fair value, excluding derivatives11,605 12,265 347 24,217 
At 31 December 2021At 31 December 2021At 31 December 2021
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or lossFinancial assets at fair value through profit or loss
Loans and advances to customersLoans and advances to customers 1,164 395 1,559 Loans and advances to customers– 1,164 395 1,559 
Equity sharesEquity shares235  4 239 Equity shares235 – 239 
Total financial assets at fair value through profit or lossTotal financial assets at fair value through profit or loss235 1,164 399 1,798 Total financial assets at fair value through profit or loss235 1,164 399 1,798 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income
Debt securities:Debt securities:Debt securities:
Government securitiesGovernment securities14,599   14,599 Government securities14,599 – – 14,599 
Asset-backed securitiesAsset-backed securities  55 55 Asset-backed securities– – 55 55 
Corporate and other debt securitiesCorporate and other debt securities640 12,491  13,131 Corporate and other debt securities640 12,491 – 13,131 
15,239 12,491 55 27,785 15,239 12,491 55 27,785 
Equity sharesEquity shares  1 1 Equity shares– – 
Total financial assets at fair value through other comprehensive incomeTotal financial assets at fair value through other comprehensive income15,239 12,491 56 27,786 Total financial assets at fair value through other comprehensive income15,239 12,491 56 27,786 
Total financial assets carried at fair value, excluding derivativesTotal financial assets carried at fair value, excluding derivatives15,474 13,655 455 29,584 Total financial assets carried at fair value, excluding derivatives15,474 13,655 455 29,584 
At 31 December 2020
Financial assets at fair value through profit or loss
Loans and advances to customers— — 1,511 1,511 
Equity shares159 — 163 
Total financial assets at fair value through profit or loss159 1,511 1,674 
Financial assets at fair value through other comprehensive income
Debt securities:
Government securities14,267 — — 14,267 
Asset-backed securities— — 65 65 
Corporate and other debt securities491 12,437 — 12,928 
14,758 12,437 65 27,260 
Equity shares— — — — 
Total financial assets at fair value through other comprehensive income14,758 12,437 65 27,260 
Total financial assets carried at fair value, excluding derivatives14,917 12,441 1,576 28,934 
F-94F-85

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Level 1Level 2Level 3Total
The Bank£m£m£m£m
At 31 December 2021
Financial assets at fair value through profit or loss
Loans and advances to customers 1,088 33 1,121 
Corporate and other debt securities 3,404  3,404 
Equity shares  4 4 
Total financial assets at fair value through profit or loss 4,492 37 4,529 
Financial assets at fair value through other comprehensive income
Debt securities:
Government securities14,445   14,445 
Corporate and other debt securities640 10,444  11,084 
15,085 10,444  25,529 
Total financial assets at fair value through other comprehensive income15,085 10,444  25,529 
Total financial assets carried at fair value, excluding derivatives15,085 14,936 37 30,058 
At 31 December 2020
Financial assets at fair value through profit or loss
Loans and advances to customers— — 517 517 
Corporate and other debt securities— 1,203 — 1,203 
Equity shares— — 
Total financial assets at fair value through profit or loss— 1,207 517 1,724 
Financial assets at fair value through other comprehensive income
Debt securities:
Government securities14,114 — — 14,114 
Corporate and other debt securities491 10,042 — 10,533 
14,605 10,042 — 24,647 
Total financial assets at fair value through other comprehensive income14,605 10,042 — 24,647 
Total financial assets carried at fair value, excluding derivatives14,605 11,249 517 26,371 

Movements in level 3 portfolio
The table below analyses movements in level 3 financial assets, excluding derivatives, carried at fair value (recurring measurement).
20212020
Financial
assets at fair
value through
profit or loss
Financial
assets at
fair value
through other
comprehensive
income
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
Financial
assets at fair
value through
profit or loss
Financial
assets at
fair value
through other
comprehensive
income
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
The Group£m£m£m£m£m£m
At 1 January1,511 65 1,576 1,829 60 1,889 
Exchange and other adjustments2 (2) 85 88 
Gains recognised in the income statement within other income(72) (72)20 — 20 
Gains recognised in other comprehensive income within the revaluation reserve in respect of financial assets at fair value through other comprehensive income (2)(2)— 
Purchases/increases to customer loans397  397 303 — 303 
Sales/repayments of customer loans(794)(5)(799)(677)(2)(679)
Transfers into the level 3 portfolio4  4 — — — 
Transfers out of the level 3 portfolio(649) (649)(49)— (49)
At 31 December399 56 455 1,511 65 1,576 
Gains (losses) recognised in the income statement, within other income, relating to the change in fair value of those assets held at 31 December(60) (60)103 — 103 
F-95

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
2021202020222021
Financial
assets at fair
value through
profit or loss
Financial
assets at
fair value
through other
comprehensive
income
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
Financial
assets at fair
value through
profit or loss
Financial
assets at
fair value
through other
comprehensive
income
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
Financial
assets at fair
value through
profit or loss
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
£m
Financial
assets at fair
value through
profit or loss
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
£m
The Bank£m£m
At 1 JanuaryAt 1 January517  517 409 — 409 At 1 January399 56 455 1,511 65 1,576 
Exchange and other adjustmentsExchange and other adjustments5  5 101 — 101 Exchange and other adjustments 3 3 (2)– 
Gains recognised in the income statement within other income6  6 — 
(Losses) gains recognised in other comprehensive income within the revaluation reserve in respect of financial assets at fair value through other comprehensive income   — — — 
Losses recognised in the income statement within other incomeLosses recognised in the income statement within other income(20)(3)(23)(72)– (72)
Losses recognised in other comprehensive income within the revaluation reserve in respect of financial assets at fair value through other comprehensive incomeLosses recognised in other comprehensive income within the revaluation reserve in respect of financial assets at fair value through other comprehensive income   – (2)(2)
Purchases/increases to customer loansPurchases/increases to customer loans393  393 258 — 258 Purchases/increases to customer loans3  3 397 – 397 
Sales/repayments of customer loansSales/repayments of customer loans(499) (499)(207)— (207)Sales/repayments of customer loans(87)(4)(91)(794)(5)(799)
Transfers into the level 3 portfolioTransfers into the level 3 portfolio4  4 — — — Transfers into the level 3 portfolio   – 
Transfers out of the level 3 portfolioTransfers out of the level 3 portfolio(389) (389)(49)— (49)Transfers out of the level 3 portfolio   (649)– (649)
At 31 DecemberAt 31 December37  37 517 — 517 At 31 December295 52 347 399 56 455 
Gains (losses) recognised in the income statement, within other income, relating to the change in fair value of those assets held at 31 December11  11 106 — 106 
Losses recognised in the income statement, within other income, relating to the change in fair value of those assets held at 31 DecemberLosses recognised in the income statement, within other income, relating to the change in fair value of those assets held at 31 December(19) (19)(60)– (60)
Valuation methodology for financial assets, excluding derivatives
Loans and advances to customers and banks
The fair value of these assets is determined using discounted cash flow techniques. The discount rates are derived from market observable interest rates, a risk margin that reflects loan credit ratings and an incremental illiquidity premium based on historical spreads at origination on similar loans.
Debt securities
Debt securities measured at fair value and classified as level 2 are valued by discounting expected cash flows using an observable credit spread applicable to the particular instrument.
Where there is limited trading activity in debt securities, the Group uses valuation models, consensus pricing information from third-party pricing services and broker or lead manager quotes to determine an appropriate valuation. Debt securities are classified as level 3 if there is a significant valuation input that cannot be corroborated through market sources or where there are materially inconsistent values for an input. Asset classes classified as level 3 mainly comprise certain collateralised loan obligations and collateralised debt obligations.
F-86

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(B)Financial liabilities, excluding derivatives
Valuation hierarchy
At 31 December 2021,2022, the Group’s financial liabilities carried at fair value, excluding derivatives, comprised its financial liabilities at fair value through profit or loss and totalled £6,537£5,159 million (2020: £6,831(2021: £6,537 million). The table below analyses these financial liabilities by balance sheet classification and valuation methodology (level 1, 2 or 3, as described on page F-93)F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and 2 during the year.
Level 1Level 2Level 3Total
The Group£m£m£m£m
At 31 December 2021
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss 6,504 33 6,537 
Trading liabilities:
Other deposits    
Short positions in securities    
    
Total financial liabilities carried at fair value, excluding derivatives 6,504 33 6,537 
At 31 December 2020
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss— 6,783 45 6,828 
Trading liabilities:
Other deposits— — 
Short positions in securities— — 
— 
Total financial liabilities carried at fair value, excluding derivatives6,785 45 6,831 
F-96

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Level 1Level 2Level 3Total
The Bank£m£m£m£m
At 31 December 2021
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss 9,821  9,821 
Trading liabilities:
Other deposits    
Total financial liabilities carried at fair value, excluding derivatives 9,821  9,821 
At 31 December 2020
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss— 7,905 — 7,905 
Trading liabilities:
Other deposits— — 
Total financial liabilities carried at fair value, excluding derivatives— 7,907 — 7,907 

Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
At 31 December 2022
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss 5,133 26 5,159 
Total financial liabilities carried at fair value, excluding derivatives 5,133 26 5,159 
At 31 December 2021
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss– 6,504 33 6,537 
Total financial liabilities carried at fair value, excluding derivatives– 6,504 33 6,537 
Movements in level 3 portfolio
The table below analyses movements in the level 3 financial liabilities portfolio, excluding derivatives.
20212020
2022
£m
2021
£m
The Group£m£m
At 1 JanuaryAt 1 January45 47 At 1 January33 45 
Gains recognised in the income statement within other incomeGains recognised in the income statement within other income(5)— Gains recognised in the income statement within other income(3)(5)
RedemptionsRedemptions(7)(2)Redemptions(4)(7)
At 31 DecemberAt 31 December33 45 At 31 December26 33 
Gains recognised in the income statement, within other income, relating to the change in fair value of those liabilities held at 31 DecemberGains recognised in the income statement, within other income, relating to the change in fair value of those liabilities held at 31 December(4)— Gains recognised in the income statement, within other income, relating to the change in fair value of those liabilities held at 31 December(3)(4)
Valuation methodology for financial liabilities, excluding derivatives
Liabilities held at fair value through profit or loss
These principally comprise debt securities in issue which are classified as level 2 and their fair value is determined using techniques whose inputs are based on observable market data. The carrying amount of the securities is adjusted to reflect the effect of changes in own credit spreads and the resulting gain or loss is recognised in other comprehensive income.
In the year ended 31 December 2021,2022, the own credit adjustment arising from the fair valuation of £6,537£5,159 million (2020: £6,828(2021: £6,537 million) of the Group’s debt securities in issue designated at fair value through profit or loss resulted in a gain of £519 million (2021: loss of £86 million (2020: loss of £75 million), before tax, recognised in other comprehensive income.
Trading liabilities in respect of securities sold under repurchase agreements
The fair value of these liabilities is determined using discounted cash flow techniques. The discount rates are derived from observable reporepurchase agreement rate curves specific to the type of security sold under the repurchase agreement.
F-87

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(C)Derivatives
Valuation hierarchy
All of the Group’s derivative assets and liabilities are carried at fair value. At 31 December 2021,2022, such assets totalled £3,857 million (2021: £5,511 million for the Group and £6,898 million for the Bank (2020: £8,341 million for the Group and £12,595 million for the Bank)million) and liabilities totalled £5,891 million (2021: £4,643 million for the Group and £6,102 million for the Bank (2020: £8,228 million for the Group and £11,072 million for the Bank)million). The table below analyses these derivative balances by valuation methodology (level 1, 2 or 3, as described on page F-93)F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and level 2 during the year.
20212020
Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
The Group£m£m£m£m£m£m£m£m
Derivative assets 5,495 16 5,511 — 8,327 14 8,341 
Derivative liabilities (4,436)(207)(4,643)— (7,909)(319)(8,228)
20212020
Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
The Bank£m£m£m£m£m£m£m£m
Derivative assets 6,882 16 6,898 — 12,581 14 12,595 
Derivative liabilities (6,071)(31)(6,102)— (11,012)(60)(11,072)
F-97

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
20222021
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
Derivative assets 3,857  3,857 – 5,495 16 5,511 
Derivative liabilities (5,728)(163)(5,891)– (4,436)(207)(4,643)
Movements in level 3 portfolio
The table below analyses movements in level 3 derivative assets and liabilities carried at fair value.
20212020
Derivative
assets
Derivative
liabilities
Derivative
assets
Derivative
liabilities
The Group£m£m£m£m
At 1 January14 (319)— (297)
Exchange and other adjustments  — — 
Losses (gains) recognised in the income statement within other income2 93 — 
(Sales) redemptions 19 — 19 
Transfers into the level 3 portfolio  13 (41)
Transfers out of the level 3 portfolio  — — 
At 31 December16 (207)14 (319)
Gains (losses) recognised in the income statement, within other income, relating to the change in fair value of those assets or liabilities held at 31 December2 69 — 
20212020
Derivative
assets
Derivative
liabilities
Derivative
assets
Derivative
liabilities
The Bank£m£m£m£m
At 1 January14 (60)— — 
Exchange and other adjustments  — — 
Losses (gains) recognised in the income statement within other income2 29 (8)
(Sales) redemptions  — — 
Transfers into the level 3 portfolio  13 (52)
Transfers out of the level 3 portfolio  — — 
At 31 December16 (31)14 (60)
Gains (losses) recognised in the income statement, within other income, relating to the change in fair value of those assets or liabilities held at 31 December2 29 (8)
20222021
Derivative
assets
£m
Derivative
liabilities
£m
Derivative
assets
£m
Derivative
liabilities
£m
At 1 January16 (207)14 (319)
Gains recognised in the income statement within other income1 27 93 
Purchases (additions) (9)– – 
(Sales) redemptions 25 – 19 
Transfers out of the level 3 portfolio(17)1 – – 
At 31 December (163)16 (207)
Gains recognised in the income statement, within other income, relating to the change in fair value of those assets or liabilities held at 31 December 26 69 
Valuation methodology for derivatives
Where the Group’s derivative assets and liabilities are not traded on an exchange, they are valued using valuation techniques, including discounted cash flow and options pricing models, as appropriate. The types of derivatives classified as level 2 and the valuation techniques used include:
Interest rate swaps which are valued using discounted cash flow models; the most significant inputs into those models are interest rate yield curves which are developed from publicly quoted rates
Foreign exchange derivatives that do not contain options which are priced using rates available from publicly quoted sources
Credit derivatives which are valued using standard models with observable inputs, except for the items classified as level 3, which are valued using publicly available yield and credit default swap (CDS) curves
Less complex interest rate and foreign exchange option products which are valued using volatility surfaces developed from publicly available interest rate cap, interest rate swaption and other option volatilities; option volatility skew information is derived from a market standard consensus pricing service. For more complex option products, the Group calibrates its models using observable at-the-money data; where necessary, the Group adjusts for out-of-the-money positions using a market standard consensus pricing service
Complex interest rate and foreign exchange products where inputs to the valuation are significant, material and unobservable are classified as level 3.
Where credit protection, usually in the form of credit default swaps, has been purchased or written on asset-backed securities, the security is referred to as a negative basis asset-backed security and the resulting derivative assets or liabilities have been classified as either level 2 or level 3 according to the classification of the underlying asset-backed security.
Certain unobservable inputs used to calculate CVA, FVA, and own credit adjustments, are not significant in determining the classification of the derivative and debt instruments. Consequently, these inputs do not form part of the level 3 sensitivities presented.

F-98F-88

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Derivative valuation adjustments
Derivative financial instruments which are carried in the balance sheet at fair value are adjusted where appropriate to reflect credit risk, market liquidity and other risks.
(i)Uncollateralised derivative valuation adjustments
The following table summarises the movement on this valuation adjustment account for the Group during 20202021 and 2021:2022:
20212020
£m£m
2022
£m
2021
£m
At 1 JanuaryAt 1 January242 214 At 1 January154 242 
Income statement charge (credit)(88)28 
Transfers — 
Income statement creditIncome statement credit(104)(88)
At 31 DecemberAt 31 December154 242 At 31 December50 154 
Represented by:
20212020
£m£m
2022
£m
2021
£m
Credit Valuation AdjustmentCredit Valuation Adjustment112 178 Credit Valuation Adjustment48 112 
Debit Valuation AdjustmentDebit Valuation Adjustment(4)(6)Debit Valuation Adjustment(8)(4)
Funding Valuation AdjustmentFunding Valuation Adjustment46 70 Funding Valuation Adjustment10 46 
154 242 50 154 
Credit and Debit Valuation Adjustments (CVA and DVA) are applied to the Group’s over-the-counter derivative exposures with counterparties that are not subject to strong interbank collateral arrangements. These exposures largely relate to the provision of risk management solutions for corporate customers within the Commercial Banking division.
A CVA is taken where the Group has a positive future uncollateralised exposure (asset). A DVA is taken where the Group has a negative future uncollateralised exposure (liability). These adjustments reflect interest rates and expectations of counterparty creditworthiness and the Group’s own credit spread respectively.
The CVA is sensitive to:
The current size of the mark-to-market position on the uncollateralised asset
Expectations of future market volatility of the underlying asset
Expectations of counterparty creditworthiness
Market Credit Default Swap (CDS) spreads are used to develop the probability of default for quoted counterparties. For unquoted counterparties, internal credit ratings and market sector CDS curves and recovery rates are used. The loss given default (LGD) is based on market recovery rates and internal credit assessments.
The combination of a one-notch deterioration in the credit rating of derivative counterparties and a ten per cent increase in LGD increases the CVA by £29£12 million. Current market value is used to estimate the projected exposure for products not supported by the model, which are principally complex interest rate options that are traded in very low volumes. For these, the CVA is calculated on an add-on basis (although no such adjustment was required at 31 December 2021)2022).
The DVA is sensitive to:
The current size of the mark-to-market position on the uncollateralised liability
Expectations of future market volatility of the underlying liability
The Group’s own CDS spread
A 1one per cent rise in the CDS spread would lead to an increase in the DVA of £11£13 million.
The risk exposures that are used for the CVA and DVA calculations are strongly influenced by interest rates. Due to the nature of the Group’s business the CVA/DVA exposures tend to be on average the same way around such that the valuation adjustments fall when interest rates rise. A one per cent rise in interest rates would lead to a £37£21 million fall in the overall valuation adjustment to £71£19 million. The CVA model used by the Group does not assume any correlation between the level of interest rates and default rates.
The Group has also recognised a Funding Valuation Adjustment to adjust for the net cost of funding uncollateralised derivative positions. This adjustment is calculated on the expected future exposure discounted at a suitable cost of funds. A ten basis points increase in the cost of funds will increase the funding valuation adjustment by £8£1 million.
(ii)Market liquidity
The Group includes mid to bid-offer valuation adjustments against the expected cost of closing out the net market risk in the Group’s trading positions within a time frame that is consistent with historical trading activity and spreads that the trading desks have accessed historically during the ordinary course of business in normal market conditions.
At 31 December 2021,2022, the Group’s derivative trading business held mid to bid-offer valuation adjustments of £12£6 million (2020: £26(2021: £12 million).
F-99F-89

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(D)Sensitivity of level 3 valuations
20212020
Effect of reasonably possible alternative assumptions2
Effect of reasonably possible alternative assumptions2
20222021
Valuation
techniques
Significant
unobservable inputs
1
Carrying
value
Favourable
changes
Unfavourable
changes
Carrying
value
Favourable
changes
Unfavourable
changes
Effect of reasonably possible alternative assumptions1
Effect of reasonably possible alternative assumptions1
£m£m£m£m£m£mValuation
techniques
Significant
unobservable inputs
2
Carrying
value
£m
Favourable
changes
£m
Unfavourable
changes
£m
Carrying
value
£m
Favourable
changes
£m
Unfavourable
changes
£m
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or lossFinancial assets at fair value through profit or loss
Loans and advances to customersLoans and advances to customersDiscounted cash flows
Interest rate spreads (bps) (+/-50bps)3
395 32 (30)1,511 47 (45)Loans and advances to customersDiscounted cash flows
Interest rate spreads (+/-50bps)3
291 25 (23)395 32 (30)
Equity investmentsEquity investmentsn/a4 2 (2)— — — Equity investmentsn/a4 2 (2)(2)
399 1,511 295 399 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income
Asset-backed securitiesAsset-backed securitiesLead manager or broker quote/consensus pricingn/a55 4 (4)65 (4)Asset-backed securitiesLead manager or broker quote/consensus pricingn/a51 4 (4)55 (4)
Equity investmentsEquity investmentsn/a1   — — — Equity investmentsn/a1   – – 
56 65 52 56 
Derivative financial assetsDerivative financial assetsDerivative financial assets
Interest rate derivativesInterest rate derivativesOption pricing model
Interest rate volatility (31%/59%)4
16   14 — — Interest rate derivativesOption pricing model
Interest rate volatility (n/a)4
   16 – – 
Level 3 financial assets carried at fair valueLevel 3 financial assets carried at fair value471 1,590 Level 3 financial assets carried at fair value347 471 
Financial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or loss
Securitisation notesSecuritisation notesDiscounted cash flows
Interest rate spreads (+/-50bps)5
33 1 (1)45 (1)Securitisation notesDiscounted cash flows
Interest rate spreads (+/-50bps)5
26 1 (1)33 (1)
Derivative financial liabilitiesDerivative financial liabilitiesDerivative financial liabilities
Interest rate derivativesInterest rate derivativesOption pricing model
Interest rate volatility (13%/168%)6
31   48 — — Interest rate derivativesOption pricing model
Interest rate volatility (17%/105%)6
13   31 – – 
Shared appreciation rightMarket values – property valuation
HPI (+/-1%)7
176 19 (18)271 24 (22)
Shared appreciation rightsShared appreciation rightsMarket values – property valuation
HPI (+/-1%)7
150 16 (16)176 19 (18)
207 319 163 207 
Level 3 financial liabilities carried at fair valueLevel 3 financial liabilities carried at fair value240 364 Level 3 financial liabilities carried at fair value189 240 
1Ranges are shown where appropriate and represent the highest and lowest inputs used in the level 3 valuations.
2Where the exposure to an unobservable input is managed on a net basis, only the net impact is shown in the table.
2Ranges are shown where appropriate and represent the highest and lowest inputs used in the level 3 valuations.
32020: -50bps/106bps2021: +/- 50bps
42020: 13%2021: 31%/128%59%
52020:+/- 50bps2021: +/-50bps
62020: 33%2021: 13%/60%168%
72020:+/- 1%2021: +/-1%
Unobservable inputs
Significant unobservable inputs affecting the valuation of debt securities and derivatives are as follows:
Interest rates and inflation rates are referenced in some derivatives where the payoff that the holder of the derivative receives depends on the behaviour of those underlying references through time
Credit spreads represent the premium above the benchmark reference instrument required to compensate for lower credit quality; higher spreads lead to a lower fair value
Volatility parameters represent key attributes of option behaviour; higher volatilities typically denote a wider range of possible outcomes
Reasonably possible alternative assumptions
Valuation techniques applied to many of the Group’s level 3 instruments often involve the use of two or more inputs whose relationship is interdependent. The calculation of the effect of reasonably possible alternative assumptions included in the table above reflects such relationships.
Debt securities
Reasonably possible alternative assumptions have been determined in respect of the Group’s structured credit investmentinvestments by flexing credit spreads.
Derivatives
Reasonably possible alternative assumptions have been determined in respect of swaptions in the Group’s derivative portfolios which are priced using industry standard option pricing models. Such models require interest rate volatilities which may be unobservable at longer maturities. To derive reasonably possible alternative valuations these volatilities have been flexed within a range.
F-100F-90

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(4)Financial assets and liabilities carried at amortised cost
(A)Financial assets
Valuation hierarchy
The table below analyses the fair values of thethose financial assets of the Group which are carried at amortised cost by valuation methodology (level 1, 2 or 3, as described on page F-93)F-84). Financial assets carried at amortised cost are mainly classified as level 3 due to significant unobservable inputs used in the valuation models. Where inputs are observable, debt securities are classified as level 1 or 2.
Carrying
value
Fair
value
Valuation hierarchy
Level 1Level 2Level 3
The Group£m£m£m£m£m
At 31 December 2021
Loans and advances to banks and reverse repurchase agreements7,474 7,474  2,996 4,478 
Loans and advances to customers and reverse repurchase agreements477,541 480,992  46,712 434,280 
Debt securities4,562 4,615  4,615  
Due from fellow Lloyds Banking Group undertakings739 739   739 
Reverse repurchase agreements included in above amounts:
Loans and advances to banks and reverse repurchase agreements2,996 2,996  2,996  
Loans and advances to customers and reverse repurchase agreements46,712 46,712  46,712  
At 31 December 2020
Loans and advances to banks and reverse repurchase agreements5,950 5,949 — 1,626 4,323 
Loans and advances to customers and reverse repurchase agreements480,141 479,518 — 54,447 425,071 
Debt securities5,137 5,129 — 5,129 — 
Due from fellow Lloyds Banking Group undertakings738 738 — — 738 
Reverse repurchase agreements included in above amounts:
Loans and advances to banks and reverse repurchase agreements1,626 1,626 — 1,626 — 
Loans and advances to customers and reverse repurchase agreements54,447 54,447 — 54,447 — 
Carrying
value
Fair
value
Valuation hierarchy
Level 1Level 2Level 3
The Bank£m£m£m£m£m
At 31 December 2021
Loans and advances to banks and reverse repurchase agreements7,287 7,287  2,996 4,291 
Loans and advances to customers and reverse repurchase agreements163,428 162,829  46,712 116,117 
Debt securities3,756 3,817  3,817  
Due from fellow Lloyds Banking Group undertakings108,424 108,424   108,424 
Reverse repurchase agreements included in above amounts:
Loans and advances to banks and reverse repurchase agreements2,996 2,996  2,996  
Loans and advances to customers and reverse repurchase agreements46,712 46,712  46,712  
At 31 December 2020
Loans and advances to banks and reverse repurchase agreements5,656 5,655 — 1,626 4,029 
Loans and advances to customers and reverse repurchase agreements178,269 176,523 — 54,447 122,076 
Debt securities4,315 4,315 — 4,315 — 
Due from fellow Lloyds Banking Group undertakings128,771 128,771 — — 128,771 
Reverse repurchase agreements included in above amounts:
Loans and advances to banks and reverse repurchase agreements1,626 1,626 — 1,626 — 
Loans and advances to customers and reverse repurchase agreements54,447 54,447 — 54,447 — 
Carrying
value
£m
Fair
value
£m
Valuation hierarchy
Level 1
£m
Level 2
£m
Level 3
£m
At 31 December 2022
Loans and advances to banks8,363 8,363   8,363 
Loans and advances to customers435,627 430,980   430,980 
Reverse repurchase agreements39,259 39,259  39,259  
Debt securities7,331 7,334 167 7,167  
Due from fellow Lloyds Banking Group undertakings816 816   816 
Financial assets at amortised cost491,396 486,752 167 46,426 440,159 
At 31 December 2021
Loans and advances to banks4,478 4,478 – – 4,478 
Loans and advances to customers430,829 434,280 – – 434,280 
Reverse repurchase agreements49,708 49,708 – 49,708 – 
Debt securities4,562 4,615 – 4,615 – 
Due from fellow Lloyds Banking Group undertakings739 739 – – 739 
Financial assets at amortised cost490,316 493,820 – 54,323 439,497 
Valuation methodology
Loans and advances to banks
The carrying value of short-dated loans and advances to banks is assumed to be their fair value. The fair value of loans and advances to banks is estimated by discounting the anticipated cash flows at a market discount rate adjusted for the credit spread of the obligor or, where not observable, the credit spread of borrowers of similar credit quality.
Loans and advances to customers
The Group provides loans and advances to commercial, corporate and personal customers at both fixed and variable rates. Due to their short-term nature, the carrying value of the variable rate loans and thosebalances relating to lease financing is assumed to be their fair value.
To determine the fair value of loans and advances to customers, loans are segregated into portfolios of similar characteristics. A number of techniques are used to estimate the fair value of fixed rate lending; these take account of expected credit losses based on historic trends, prevailing market interest rates and expected future cash flows. For retail exposures, fair value is usually estimated by discounting anticipated cash flows (including interest at contractual rates) at market rates for similar loans offered by the Group and other financial institutions. Certain loans secured on residential properties are made at a fixed rate for a limited period, typically two to five years, after which the loans revert to the relevant variable rate. The fair value of such loans is estimated by reference to the market rates for similar loans of maturity equal to the remaining fixed interest rate period. The fair value of commercial loans is estimated by discounting anticipated cash flows at a rate which reflects the effects of interest rate changes, adjusted for changes in credit risk.
F-101

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Loans and advances to banksReverse repurchase agreements
The carrying valueamount is deemed a reasonable approximation of short-dated loans and advances to banks is assumed to be their fair value. The fair value given the short-term nature of loans and advances to banks is estimated by discounting the anticipated cash flows at a market discount rate adjusted for the credit spread of the obligor or, where not observable, the credit spread of borrowers of similar credit quality.these instruments.
Debt securities
The fair values of debt securities are determined predominantly from lead manager quotes and, where these are not available, by alternative techniques including reference to credit spreads on similar assets with the same obligor, market standard consensus pricing services, broker quotes and other research data.
Reverse repurchase agreements
F-91

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
The carrying amount is deemed a reasonable approximation of fair value givenfor the short-term nature of these instruments.year ended 31 December 2022
NOTE 41: FINANCIAL INSTRUMENTS (continued)
(B)Financial liabilities
Valuation hierarchy
The table below analyses the fair values of thethose financial liabilities of the Group which are carried at amortised cost by valuation methodology (level 1, 2 or 3, as described on page F-93)F-84).
Carrying
value
Fair
value
Valuation hierarchy
Level 1Level 2Level 3
The Group£m£m£m£m£m
At 31 December 2021
Deposits from banks and repurchase agreements33,448 33,449  33,449  
Customer deposits and repurchase agreements449,394 449,476  449,476  
Due to fellow Lloyds Banking Group undertakings1,490 1,490  1,490  
Debt securities in issue48,724 50,683  50,683  
Subordinated liabilities8,658 9,363  9,363  
Repurchase agreements included in above amounts:
Deposits from banks and repurchase agreements30,085 30,085  30,085  
Customer deposits and repurchase agreements21 21  21  
At 31 December 2020
Deposits from banks and repurchase agreements24,997 24,998 — 24,998 — 
Customer deposits and repurchase agreements434,569 434,740 — 427,663 7,077 
Due to fellow Lloyds Banking Group undertakings6,875 6,875 — 6,875 — 
Debt securities in issue59,293 62,931 — 62,931 — 
Subordinated liabilities9,242 10,275 — 10,275 — 
Repurchase agreements included in above amounts:
Deposits from banks and repurchase agreements18,767 18,767 — 18,767 — 
Customer deposits and repurchase agreements9,417 9,417 — 9,417 — 
Carrying
value
Fair
value
Valuation hierarchy
Level 1Level 2Level 3
The Bank£m£m£m£m£m
At 31 December 2021
Deposits from banks and repurchase agreements2,825 2,825  2,825  
Customer deposits and repurchase agreements268,704 268,721  268,721  
Due to fellow Lloyds Banking Group undertakings22,872 22,872  22,872  
Debt securities in issue38,439 40,222  40,222  
Subordinated liabilities7,907 8,333  8,333  
Repurchase agreements included in above amounts:
Deposits from banks and repurchase agreements57 57  57  
Customer deposits and repurchase agreements21 21  21  
At 31 December 2020
Deposits from banks and repurchase agreements10,304 10,304 — 10,304 — 
Customer deposits and repurchase agreements264,473 264,497 — 264,497 — 
Due to fellow Lloyds Banking Group undertakings39,836 39,836 — 39,836 — 
Debt securities in issue48,109 50,824 — 50,824 — 
Subordinated liabilities7,751 8,387 — 8,387 — 
Repurchase agreements included in above amounts:
Deposits from banks and repurchase agreements5,087 5,087 — 5,087 — 
Customer deposits and repurchase agreements9,417 9,417 — 9,417 — 
F-102

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 41: FINANCIAL INSTRUMENTS (continued)
Carrying
value
£m
Fair
value
£m
Valuation hierarchy
Level 1
£m
Level 2
£m
Level 3
£m
At 31 December 2022
Deposits from banks4,658 4,660  4,660  
Customer deposits446,172 445,916  445,916  
Repurchase agreements at amortised cost48,590 48,590  48,590  
Due to fellow Lloyds Banking Group undertakings2,539 2,539  2,539  
Debt securities in issue49,056 48,818  48,818  
Subordinated liabilities6,593 6,760  6,760  
At 31 December 2021
Deposits from banks3,363 3,364 – 3,364 – 
Customer deposits449,373 449,455 – 449,455 – 
Repurchase agreements at amortised cost30,106 30,106 – 30,106 – 
Due to fellow Lloyds Banking Group undertakings1,490 1,490 – 1,490 – 
Debt securities in issue48,724 50,683 – 50,683 – 
Subordinated liabilities8,658 9,363 – 9,363 – 
Valuation methodology
Deposits from banks and customer deposits
The fair value of bank and customer deposits repayable on demand is assumed to be equal to their carrying value.
The fair value for all other deposits is estimated using discounted cash flows applying either market rates, where applicable, or current rates for deposits of similar remaining maturities.
Repurchase agreements
The carrying amount is deemed a reasonable approximation of fair value given the short-term nature of these instruments.
Debt securities in issue
The fair value of short-term debt securities in issue is approximately equal to their carrying value. Fair value for other debt securities in issue is calculated based on quoted market prices where available. Where quoted market prices are not available, fair value is estimated using discounted cash flow techniques at a rate which reflects market rates of interest and the Group’s own credit spread.
Subordinated liabilities
The fair value of subordinated liabilities is determined by reference to quoted market prices where available or by reference to quoted market prices of similar instruments. Subordinated liabilities are classified as level 2, since the inputs used to determine their fair value are largely observable.
Repurchase agreements
The carrying amount is deemed a reasonable approximation of fair value given the short-term nature of these instruments.
(5)Reclassifications of financial assets
There have been no reclassifications of financial assets in 20202021 or 2021.2022.
F-92

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 42: TRANSFERS OF FINANCIAL ASSETS
There were no significant transferred financial assets which were derecognised in their entirety, but with ongoing exposure. Details of transferred financial assets that continue to be recognised in full are as follows.
The Group and the Bank enterenters into repurchase and securities lending transactions in the normal course of business that do not result in derecognition of the financial assets as substantially all of the risks and rewards, including credit, interest rate, prepayment and other price risks are retained by the Group. In all cases, the transferee has the right to sell or repledge the assets concerned.
As set out in note 25, included within financial assets measured at amortised cost are loans transferred under the Group’s securitisation and covered bond programmes. As the Group retains all or a majority of the risks and rewards associated with these loans, including credit, interest rate, prepayment and liquidity risk, they remain on the Group’s balance sheet. Assets transferred into the Group’s securitisation and covered bond programmes are not available to be used by the Group while the assets are within the programmes. However, the Group retains the right to remove loans from the covered bond programmes where they are in excess of the programme’s requirements. In addition, where the Group has retained some of the notes issued by securitisation and covered bond programmes, the Group has the ability to sell or pledge these retained notes.
The table below sets out the carrying values of the transferred assets and the associated liabilities. For repurchase and securities lending transactions, the associated liabilities represent the Group’s obligation to repurchase the transferred assets. For securitisation programmes, the associated liabilities represent the external notes in issue (note 25). The liabilities shown in the table below have recourse to the transferred assets.
2021202020222021
Carrying
value of
transferred
assets
Carrying
value of
associated
liabilities
Carrying
value of
transferred
assets
Carrying
value of
associated
liabilities
Carrying
value of
transferred
assets
£m
Carrying
value of
associated
liabilities
£m
Carrying
value of
transferred
assets
£m
Carrying
value of
associated
liabilities
£m
The Group£m£m
Repurchase and securities lending transactionsRepurchase and securities lending transactionsRepurchase and securities lending transactions
Financial assets at fair value through profit or loss  — — 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income7,706 5,039 7,475 5,105 Financial assets at fair value through other comprehensive income11,801 6,571 7,706 5,039 
Securitisation programmesSecuritisation programmesSecuritisation programmes
Financial assets at amortised cost:Financial assets at amortised cost:Financial assets at amortised cost:
Loans and advances to customers1
Loans and advances to customers1
30,965 3,705 34,584 4,481 
Loans and advances to customers1
28,981 2,806 30,965 3,705 
1The carrying value of associated liabilities for the Group excludes securitisation notes held by the Group of £23,521£21,887 million (31 December 2020: £27,4182021: £23,521 million).
20212020
Carrying
value of
transferred
assets
Carrying
value of
associated
liabilities
Carrying
value of
transferred
assets
Carrying
value of
associated
liabilities
The Bank£m£m£m£m
Repurchase and securities lending transactions
Financial assets at fair value through profit or loss  3,244 1,869 
Financial assets at fair value through other comprehensive income8,626 5,745 4,889 3,895 
Securitisation programmes
Financial assets at amortised cost:
Loans and advances to customers1
2,847 176 4,072 — 
1The carrying value of transferred assets for the Bank includes amounts relating to assets transferred to structured entities which are fully consolidated into the Group. The liabilities associated with such assets are issued by the structured entities.
F-103F-93

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 43: OFFSETTING OF FINANCIAL ASSETS AND LIABILITIES
The following information relates to financial assets and liabilities which have been offset in the balance sheet and those which have not been offset but for which the Group has enforceable master netting agreements or collateral arrangements in place with counterparties.
Related amounts where
set off in the balance
sheet not permitted
3
Potential
net amounts
if offset
of related
amounts
permitted
Related amounts where
set off in the balance
sheet not permitted
1
Potential
net amounts
if offset
of related
amounts
permitted
£m
Gross
amounts of
assets and
liabilities
1
Amount
offset in
the balance
sheet
2
Net amounts
presented in
the balance
sheet
Cash
collateral
received/
pledged
Non-cash
collateral
received/
pledged
Gross
amounts of
assets and
liabilities2
£m
Amount
offset in
the balance
sheet3
£m
Net amounts
presented in
the balance
sheet
£m
Cash
collateral
received/
pledged
£m
Non-cash
collateral
received/
pledged
£m
£m£m£m£m£m£m
At 31 December 2021
At 31 December 2022At 31 December 2022
Financial assetsFinancial assetsFinancial assets
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or loss1,798  1,798  (35)1,763 Financial assets at fair value through profit or loss1,371  1,371   1,371 
Derivative financial instrumentsDerivative financial instruments33,665 (28,154)5,511 (1,621)(2,733)1,157 Derivative financial instruments55,541 (51,684)3,857 (767)(2,983)107 
Loans and advances to banks and reverse
repurchase agreements:
Financial assets at amortised cost:Financial assets at amortised cost:
Loans and advances to banksLoans and advances to banks4,478  4,478 (350) 4,128 Loans and advances to banks8,363  8,363 (1,147) 7,216 
Reverse repurchase agreements4,179 (1,183)2,996  (2,996) 
8,657 (1,183)7,474 (350)(2,996)4,128 
Loans and advances to customers and reverse repurchase agreements:
Loans and advances to customersLoans and advances to customers431,994 (1,165)430,829 (102)(1,506)429,221 Loans and advances to customers438,957 (3,330)435,627 (308)(2,171)433,148 
Reverse repurchase agreementsReverse repurchase agreements55,466 (8,754)46,712  (46,712) Reverse repurchase agreements49,694 (10,435)39,259  (39,259) 
Debt securitiesDebt securities7,331  7,331   7,331 
487,460 (9,919)477,541 (102)(48,218)429,221 504,345 (13,765)490,580 (1,455)(41,430)447,695 
Debt securities4,562  4,562  (267)4,295 
Financial assets at fair value through other comprehensive incomeFinancial assets at fair value through other comprehensive income27,786  27,786  (4,981)22,805 Financial assets at fair value through other comprehensive income22,846  22,846  (6,393)16,453 
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Deposits from banks and repurchase agreements:
Deposits from banksDeposits from banks3,363  3,363 (1,404) 1,959 Deposits from banks4,658  4,658 (626) 4,032 
Repurchase agreements31,268 (1,183)30,085  (30,085) 
34,631 (1,183)33,448 (1,404)(30,085)1,959 
Customer deposits and repurchase agreements:
Customer depositsCustomer deposits450,538 (1,165)449,373 (217)(1,506)447,650 Customer deposits447,096 (924)446,172 (141)(2,171)443,860 
Repurchase agreements8,775 (8,754)21  (21) 
459,313 (9,919)449,394 (217)(1,527)447,650 
Repurchase agreements at amortised costRepurchase agreements at amortised cost59,025 (10,435)48,590  (48,590) 
Financial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or loss6,537  6,537   6,537 Financial liabilities at fair value through profit or loss5,159  5,159   5,159 
Derivative financial instrumentsDerivative financial instruments32,797 (28,154)4,643 (452)(4,191) Derivative financial instruments59,981 (54,090)5,891 (1,455)(3,988)448 
1After impairment allowance.
Related amounts where
set off in the balance
sheet not permitted
1
Potential
net amounts
if offset
of related
amounts
permitted
£m
Gross
amounts of
assets and
liabilities2
£m
Amount
offset in
the balance
sheet3
£m
Net amounts
presented in
the balance
sheet
£m
Cash
collateral
received/
pledged
£m
Non-cash
collateral
received/
pledged
£m
At 31 December 2021
Financial assets
Financial assets at fair value through profit or loss1,798 – 1,798 – (35)1,763 
Derivative financial instruments33,665 (28,154)5,511 (1,621)(2,733)1,157 
Financial assets at amortised cost:
Loans and advances to banks4,478 – 4,478 (350)– 4,128 
Loans and advances to customers431,994 (1,165)430,829 (102)(1,506)429,221 
Reverse repurchase agreements59,645 (9,937)49,708 – (49,708)– 
Debt securities4,562 – 4,562 – (267)4,295 
500,679 (11,102)489,577 (452)(51,481)437,644 
Financial assets at fair value through other comprehensive income27,786 – 27,786 – (4,981)22,805 
Financial liabilities
Deposits from banks3,363 – 3,363 (1,404)– 1,959 
Customer deposits450,538 (1,165)449,373 (217)(1,506)447,650 
Repurchase agreements at amortised cost40,043 (9,937)30,106 – (30,106)– 
Financial liabilities at fair value through profit or loss6,537 – 6,537 – – 6,537 
Derivative financial instruments32,797 (28,154)4,643 (452)(4,191)– 
2The amounts offset in the balance sheet as shown above mainly represent derivatives and repurchase agreements with central clearing houses which meet the criteria for offsetting under IAS 32.
31    The Group enters into derivatives and repurchase and reverse repurchase agreements with various counterparties which are governed by industry standard master netting agreements. The Group holds and provides cash and securities collateral in respective of derivative transactions covered by these agreements. The right to set off balances under these master netting agreements or to set off cash and securities collateral only arises in the event of non-payment or default and, as a result, these arrangements do not qualify for offsetting under IAS 32.
The effects2    Net of over-collateralisation have not been taken into account in the above table.impairment allowances.
F-104

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 43: OFFSETTING OF FINANCIAL ASSETS AND LIABILITIES (continued)
Related amounts where
set off in the balance
sheet not permitted
3
Potential
net amounts
if offset
of related
amounts
permitted
Gross
amounts of
assets and
liabilities
1
Amount
offset in
the balance
sheet
2
Net amounts
presented in
the balance
sheet
Cash
collateral
received/
pledged
Non-cash
collateral
received/
pledged
£m£m£m£m£m£m
At 31 December 2020
Financial assets
Financial assets at fair value through profit or loss1,674 — 1,674 — — 1,674 
Derivative financial instruments67,428 (59,087)8,341 (2,702)(3,555)2,084 
Loans and advances to banks and reverse
repurchase agreements:
Loans and advances to banks4,324 — 4,324 (1,023)— 3,301 
Reverse repurchase agreements1,634 (8)1,626 — (1,626)— 
5,958 (8)5,950 (1,023)(1,626)3,301 
Loans and advances to customers and reverse repurchase agreements:
Loans and advances to customers426,104 (410)425,694 (837)(2,762)422,095 
Reverse repurchase agreements59,856 (5,409)54,447 — (54,447)— 
485,960 (5,819)480,141 (837)(57,209)422,095 
Debt securities5,137 — 5,137 — — 5,137 
Financial assets at fair value through other comprehensive income27,260 — 27,260 — (5,132)22,128 
Financial liabilities
Deposits from banks and repurchase agreements:
Deposits from banks6,230 — 6,230 (2,351)— 3,879 
Repurchase agreements18,775 (8)18,767 — (18,767)— 
25,005 (8)24,997 (2,351)(18,767)3,879 
Customer deposits and repurchase agreements:
Customer deposits426,874 (1,722)425,152 (350)(2,762)422,040 
Repurchase agreements14,826 (5,409)9,417 — (9,417)— 
441,700 (7,131)434,569 (350)(12,179)422,040 
Financial liabilities at fair value through profit or loss6,831 — 6,831 — — 6,831 
Derivative financial instruments66,003 (57,775)8,228 (1,860)(4,849)1,519 
1After impairment allowance.
23    The amounts offset in the balance sheet as shown above mainly represent derivatives and repurchase agreements with central clearing houses which meet the criteria for offsetting under IAS 32.
3The Group enters into derivatives and repurchase and reverse repurchase agreements with various counterparties which are governed by industry standard master netting agreements. The Group holds and provides cash and securities collateral in respective of derivative transactions covered by these agreements. The right to set off balances under these master netting agreements or to set off cash and securities collateral only arises in the event of non-payment or default and, as a result, these arrangements do not qualify for offsetting under IAS 32.
The effects of over-collateralisation have not been taken into account in the above table.
F-94

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022

NOTE 44: FINANCIAL RISK MANAGEMENT
Financial instruments are fundamental to the Group’s activities and, as a consequence, the risks associated with financial instruments represent a significant component of the risks faced by the Group.
The primary risks affecting the Group through its use of financial instruments are: market risk, which includes interest rate risk and foreign exchange risk; credit risk; liquidity risk and capital risk. The following disclosures provide quantitative and qualitative information about the Group's exposure to these risks.
Credit risk
The Group’s credit risk exposure arises in respect of the instruments below and predominantly in the United Kingdom. Credit risk appetite is set at Board level and is described and reported through a suite of metrics devised from a combination of accounting and credit portfolio performance measures, which include the use of various credit risk rating systems as inputs and assess credit risk at a counterparty level using three components: (i) the probability of default by the counterparty on its contractual obligations; (ii) the current exposures to the counterparty and their likely future development, from which the Group derives the exposure at default; and (iii) the likely loss ratio on the defaulted obligations, the loss given default. The Group uses a range of approaches to mitigate credit risk, including internal control policies, obtaining collateral, using master netting agreements and other credit risk transfers, such as asset sales and credit derivative based transactions.
F-105

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
(A)Maximum credit exposure
The maximum credit risk exposure of the Group and the Bank in the event of other parties failing to perform their obligations is detailed below. No account is taken of any collateral held and the maximum exposure to loss is considered to be the balance sheet carrying amount or, for non-derivative off-balance sheet transactions and financial guarantees, their contractual nominal amounts.
The Group20212020
Maximum
exposure
Offset1
Net
exposure
Maximum
exposure
Offset1
Net
exposure
£m£m£m£m£m£m
Financial assets at fair value through profit or loss2
1,559  1,559 1,511 — 1,511 
Derivative financial instruments5,511 (2,369)3,142 8,341 (3,373)4,968 
Financial assets at amortised cost, net3:
Loans and advances to banks and reverse
repurchase agreements, net
3
7,474  7,474 5,950 — 5,950 
Loans and advances to customers and reverse
repurchase agreements, net
3
477,541 (1,506)476,035 480,141 (2,762)477,379 
Debt securities, net3
4,562  4,562 5,137 — 5,137 
489,577 (1,506)488,071 491,228 (2,762)488,466 
Financial assets at fair value through other comprehensive income2
27,785  27,785 27,260 — 27,260 
Off-balance sheet items:
Acceptances and endorsements21  21 73 — 73 
Other items serving as direct credit substitutes433  433 221 — 221 
Performance bonds, including letters of credit, and other transaction-related contingencies1,886  1,886 2,070 — 2,070 
Irrevocable commitments and guarantees55,690  55,690 59,240 — 59,240 
58,030  58,030 61,604 — 61,604 
582,462 (3,875)578,587 589,944 (6,135)583,809 
1Offset items comprise deposit amounts available for offset, and amounts available for offset under master netting arrangements, that do not meet the criteria under IAS 32 to enable loans and advances and derivative assets respectively to be presented net of these balances in the financial statements.
2Excluding equity shares.
3Amounts shown net of related impairment allowances.
The Bank20212020
Maximum
exposure
Offset1
Net
exposure
Maximum
exposure
Offset1
Net
exposure
£m£m£m£m£m£m
Financial assets at fair value through profit or loss2:
Loans and advances1,121  1,121 517 — 517 
Debt securities, treasury and other bills3,404  3,404 1,203 — 1,203 
4,525  4,525 1,720 — 1,720 
Derivative financial instruments6,898 (2,019)4,879 12,595 (2,752)9,843 
Financial assets at amortised cost, net3
Loans and advances to banks and reverse
repurchase agreements, net
3
7,287  7,287 5,656 — 5,656 
Loans and advances to customers and reverse
repurchase agreements, net
3
163,428 (1,201)162,227 178,269 (2,156)176,113 
Debt securities, net3
3,756  3,756 4,315 — 4,315 
174,471 (1,201)173,270 188,240 (2,156)186,084 
Financial assets at fair value through other comprehensive income25,529  25,529 24,647 — 24,647 
Off-balance sheet items:
Acceptances and endorsements21  21 73 — 73 
Other items serving as direct credit substitutes375  375 203 — 203 
Performance bonds, including letters of credit, and other transaction-related contingencies1,681  1,681 1,817 — 1,817 
Irrevocable commitments and guarantees30,653  30,653 32,847 — 32,847 
32,730  32,730 34,940 — 34,940 
244,153 (3,220)240,933 262,142 (4,908)257,234 
1Offset items comprise deposit amounts available for offset, and amounts available for offset under master netting arrangements, that do not meet the criteria under IAS 32 to enable loans and advances and derivative assets respectively to be presented net of these balances in the financial statements.
2Excluding equity shares.
3Amounts shown net of related impairment allowances.
F-106

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
(B)Concentrations of exposure
The Group’s management of concentration risk includes single name, industry sector and country limits as well as controls over the Group’s overall exposure to certain products. As part of its credit risk policy, the Group considers sustainability risk (which incorporates Environmental (including climate), Social and Governance) in the assessment of Commercial Banking facilities.
At 31 December 2021 the most significant concentrations of exposure were in mortgages (comprising 66 per cent of total loans and advances to customers) and to financial, business and other services (comprising 14 per cent of the total).
Loans and advances to customers
The GroupThe Bank
2021202020212020
£m£m£m£m
Agriculture, forestry and fishing7,728 7,835 2,901 3,039 
Energy and water supply1,962 1,274 1,890 1,189 
Manufacturing3,505 4,455 3,113 3,770 
Construction4,325 5,046 3,613 4,022 
Transport, distribution and hotels13,367 14,229 10,001 10,160 
Postal and telecommunications1,857 2,261 1,506 1,689 
Property companies23,156 25,092 19,934 21,629 
Financial, business and other services65,849 77,271 63,929 73,987 
Personal:
Mortgages1
318,422 305,966 46,089 49,574 
Other24,546 25,295 8,674 8,502 
Lease financing843 1,047 20 30 
Hire purchase15,785 16,071 2,934 2,959 
Total loans and advances to customers and reverse repurchase agreements before allowance for impairment losses481,345 485,842 164,604 180,550 
Allowance for impairment losses (note 15)(3,804)(5,701)(1,176)(2,281)
Total loans and advances to customers and reverse repurchase agreements477,541 480,141 163,428 178,269 
1Includes both UK and overseas mortgage balances.
The Group’s operations are predominantly UK-based and as a result an analysis of credit risk exposures by geographical region is not provided.
(C)Credit quality of assets
Loans and advances
The analysis of lending has been prepared based on the division in which the asset is held; with the business segment in which the exposure is recorded reflected in the ratings system applied. The internal credit ratings systems used by the Group differ between Retail and Commercial, reflecting the characteristics of these exposures and the way that they are managed internally; these credit ratings are set out below. All probabilities of default (PDs) include forward-looking information and are based on 12-month values, with the exception of credit-impaired.
RetailCommercial
Quality classificationIFRS 9 PD rangeQuality classificationIFRS 9 PD range
RMS 1-60.00-4.50%CMS 1-100.00-0.50%
RMS 7-94.51-14.00%CMS 11-140.51-3.00%
RMS 1014.01-20.00%CMS 15-183.01-20.00%
RMS 11-1320.01-99.99%CMS 1920.01-99.99%
RMS 14100.00%CMS 20-23100.00%
Stage 3 assets of the Group include balances of £650 million (2020: £179 million) (with outstanding amounts due of £1,279 million (2020: £732 million)) which have been subject to a partial write-off and where the Group continues to enforce recovery action.
Stage 2 and Stage 3 assets of the Group with a carrying amount of £1,540 million (2020: £22,200 million) were modified during the year. No material gain or loss was recognised by the Group.
As at 31 December 2021 assets that had been previously modified while classified as Stage 2 or Stage 3 and were classified as Stage 1 amounted to £6,657 million (not material at 31 December 2020).
F-107

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Group - Gross drawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2021
Loans and advances to banks and reverse repurchase agreements
CMS 1-107,472    7,472      
CMS 11-142    2      
CMS 15-18          
CMS 19          
CMS 20-23          
7,474    7,474      
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-6273,620 18,073   291,693 48 250   298 
RMS 7-99 2,258   2,267  64   64 
RMS 10 355   355  15   15 
RMS 11-13 1,112   1,112  65   65 
RMS 14  1,940 10,977 12,917   184 210 394 
273,629 21,798 1,940 10,977 308,344 48 394 184 210 836 
Retail - credit cards
RMS 1-611,252 1,107   12,359 67 43   110 
RMS 7-9896 623   1,519 29 71   100 
RMS 10 112   112  22   22 
RMS 11-13 235   235  82   82 
RMS 14  292  292   128  128 
12,148 2,077 292  14,517 96 218 128  442 
Retail - loans and overdrafts
RMS 1-67,220 501   7,721 84 23   107 
RMS 7-9938 286   1,224 39 33   72 
RMS 1018 74   92 2 14   16 
RMS 11-135 244   249 1 83   84 
RMS 14  271  271   139  139 
8,181 1,105 271  9,557 126 153 139  418 
Retail - UK Motor Finance
RMS 1-611,662 1,309   12,971 101 25   126 
RMS 7-9583 298   881 5 15   20 
RMS 10 69   69  7   7 
RMS 11-132 152   154  27   27 
RMS 14  201  201   116  116 
12,247 1,828 201  14,276 106 74 116  296 
Retail - other
RMS 1-614,979 754   15,733 21 10   31 
RMS 7-91,258 593   1,851 5 27   32 
RMS 10 2   2      
RMS 11-13177 610   787  21   21 
RMS 14  778  778   55  55 
16,414 1,959 778  19,151 26 58 55  139 
Total Retail322,619 28,767 3,482 10,977 365,845 402 897 622 210 2,131 
F-108

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The Group - Gross drawn exposures and expected credit loss allowance continuedDrawn exposuresExpected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2021
Commercial Banking
CMS 1-1028,600 186   28,786 18 1   19 
CMS 11-1429,950 3,315   33,265 75 75   150 
CMS 15-18766 2,327   3,093 9 119   128 
CMS 19 255   255  18   18 
CMS 20-23  2,862  2,862   942  942 
59,316 6,083 2,862  68,261 102 213 942  1,257 
Other1
RMS 1-6898 34   932 5 2   7 
RMS 7-9          
RMS 10          
RMS 11-13          
RMS 14  62  62   9  9 
898 34 62  994 5 2 9  16 
CMS 1-1046,243    46,243      
CMS 11-14          
CMS 15-18          
CMS 192    2      
CMS 20-23          
46,245    46,245      
Central adjustment     400    400 
Total loans and advances to customers and reverse repurchase agreements429,078 34,884 6,406 10,977 481,345 909 1,112 1,573 210 3,804 
In respect of:
Retail322,619 28,767 3,482 10,977 365,845 402 897 622 210 2,131 
Commercial Banking59,316 6,083 2,862  68,261 102 213 942  1,257 
Other1
47,143 34 62  47,239 405 2 9  416 
Total loans and advances to customers and reverse repurchase agreements429,078 34,884 6,406 10,977 481,345 909 1,112 1,573 210 3,804 
1Contains mainly reverse repurchase agreement balances and certain hedging adjustments.
F-109

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The Group - Gross undrawn exposures and expected credit loss allowanceUndrawn exposuresExpected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2021
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-616,971 92   17,063 1    1 
RMS 7-9 3   3      
RMS 10          
RMS 11-13          
RMS 14  13 72 85      
16,971 95 13 72 17,151 1    1 
Retail - credit cards
RMS 1-656,666 2,241   58,907 45 24   69 
RMS 7-9457 172   629 3 3   6 
RMS 10 31   31  1   1 
RMS 11-13 58   58  3   3 
RMS 14  55  55      
57,123 2,502 55  59,680 48 31   79 
Retail - loans and overdrafts
RMS 1-66,303 231   6,534 9 4   13 
RMS 7-997 48   145 1 5   6 
RMS 101 11   12  2   2 
RMS 11-13 29   29  6   6 
RMS 14  18  18      
6,401 319 18  6,738 10 17   27 
Retail - UK Motor Finance
RMS 1-61,457    1,457 2    2 
RMS 7-9527    527      
RMS 10          
RMS 11-131    1      
RMS 14          
1,985    1,985 2    2 
Retail - other
RMS 1-61,413 25   1,438 14    6 
RMS 7-950 27   77 5 5   10 
RMS 10          
RMS 11-13 6   6  2   2 
RMS 14  1  1      
1,463 58 1  1,522 19 7   26 
Total Retail83,943 2,974 87 72 87,076 80 55   135 
F-110

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The Group - Gross undrawn exposures and expected credit loss allowance continuedUndrawn exposuresExpected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2021
Commercial Banking
CMS 1-1031,757 32   31,789 7    7 
CMS 11-146,225 1,203   7,428 14 18   32 
CMS 15-18188 320   508 1 12   13 
CMS 19 27   27  1   1 
CMS 20-23  66  66   5  5 
38,170 1,582 66  39,818 22 31 5  58 
Other
RMS 1-6289    289      
RMS 7-9          
RMS 10          
RMS 11-13          
RMS 14          
289    289      
CMS 1-10501    501 1    1 
CMS 11-14          
CMS 15-18          
CMS 19          
CMS 20-23          
501 

   501 1    1 
Total loans and advances to customers and reverse repurchase agreements122,903 4,556 153 72 127,684 103 86 5  194 
In respect of:
Retail83,943 2,974 87 72 87,076 80 55   135 
Commercial Banking38,170 1,582 66  39,818 22 31 5  58 
Other790    790 1    1 
Total loans and advances to customers and reverse repurchase agreements122,903 4,556 153 72 127,684 103 86 5  194 
F-111

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Group - Gross drawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2020
Loans and advances to banks and reverse repurchase agreements
CMS 1-105,951 — — — 5,951 — — — 
CMS 11-14— — — — — — — — 
CMS 15-18— — — — — — — — — — 
CMS 19— — — — — — — — — — 
CMS 20-23— — — — — — — — — — 
5,954 — — — 5,954 — — — 
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-6251,372 21,010 — — 272,382 103 247 — — 350 
RMS 7-946 4,030 — — 4,076 66 — — 67 
RMS 10— 907 — — 907 — 25 — — 25 
RMS 11-13— 3,071 — — 3,071 — 130 — — 130 
RMS 14— — 1,859 12,511 14,370 — — 191 261 452 
251,418 29,018 1,859 12,511 294,806 104 468 191 261 1,024 
Retail - credit cards
RMS 1-69,619 1,284 — — 10,903 75 57 — — 132 
RMS 7-91,603 1,137 — — 2,740 66 138 — — 204 
RMS 10274 343 — — 617 14 70 — — 84 
RMS 11-13— 509 — — 509 — 193 — — 193 
RMS 14— — 340 — 340 — — 153 — 153 
11,496 3,273 340 — 15,109 155 458 153 — 766 
Retail - loans and overdrafts
RMS 1-65,559 291 — — 5,850 80 15 — — 95 
RMS 7-91,990 580 — — 2,570 99 66 — — 165 
RMS 10116 181 — — 297 13 36 — — 49 
RMS 11-1345 467 — — 512 178 — — 187 
RMS 14— — 307 — 307 — — 147 — 147 
7,710 1,519 307 — 9,536 201 295 147 — 643 
Retail - UK Motor Finance
RMS 1-612,035 1,396 — — 13,431 187 46 — — 233 
RMS 7-9738 456 — — 1,194 33 — — 40 
RMS 10— 171 — — 171 — 30 — — 30 
RMS 11-1313 193 — — 206 — 62 — — 62 
RMS 14— — 199 — 199 — — 133 — 133 
12,786 2,216 199 — 15,201 194 171 133 — 498 
Retail - other
RMS 1-614,952 482 — — 15,434 19 19 — — 38 
RMS 7-92,418 334 — — 2,752 11 39 — — 50 
RMS 10— 21 — — 21 — — — 
RMS 11-13509 467 — — 976 — 40 — — 40 
RMS 14— — 184 — 184 — — 59 — 59 
17,879 1,304 184 — 19,367 30 99 59 — 188 
Total Retail301,289 37,330 2,889 12,511 354,019 684 1,491 683 261 3,119 
F-112

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The Group - Gross drawn exposures and expected credit loss allowance continuedDrawn exposuresExpected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2020
Commercial Banking
CMS 1-1022,218 177 — — 22,395 23 — — 25 
CMS 11-1430,023 6,662 — — 36,685 135 106 — — 241 
CMS 15-184,656 6,430 — — 11,086 96 397 — — 493 
CMS 19— 669 — — 669 — 129 — — 129 
CMS 20-23— — 3,485 — 3,485 — — 1,273 — 1,273 
56,897 13,938 3,485 — 74,320 254 634 1,273 — 2,161 
Other1
RMS 1-6822 12 — — 834 — — — 
RMS 7-9— — — — — — — — — — 
RMS 10— — — — — — — — — — 
RMS 11-13— — — — — — — — — — 
RMS 14— — 59 — 59 — — 12 — 12 
822 12 59 — 893 — 12 — 21 
CMS 1-1056,362 — — — 56,362 — — — — — 
CMS 11-14236 — — — 236 — — — — — 
CMS 15-18— — — — — — — — — — 
CMS 19— — — — — — — — 
CMS 20-23— — 10 — 10 — — — — — 
56,600 — 10 — 56,610 — — — — — 
Central adjustment— — — — — 400 — — — 400 
Total loans and advances to customers and reverse repurchase agreements415,608 51,280 6,443 12,511 485,842 1,347 2,125 1,968 261 5,701 
In respect of:
Retail301,289 37,330 2,889 12,511 354,019 684 1,491 683 261 3,119 
Commercial Banking56,897 13,938 3,485 — 74,320 254 634 1,273 — 2,161 
Other1
57,422 12 69 — 57,503 409 — 12 — 421 
Total loans and advances to customers and reverse repurchase agreements415,608 51,280 6,443 12,511 485,842 1,347 2,125 1,968 261 5,701 
1Contains mainly reverse repurchase agreement balances and certain hedging adjustments.

F-113

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
The Group - Gross undrawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2020
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-619,347 109 — — 19,456 — — — 
RMS 7-9— — — — — — — 
RMS 10— — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — 10 74 84 — — — — — 
19,348 118 10 74 19,550 — — — 
Retail - credit cards
RMS 1-654,694 3,044 — — 57,738 67 46 — — 113 
RMS 7-9772 463 — — 1,235 11 — — 19 
RMS 10602 282 — — 884 11 — — 18 
RMS 11-13— 85 — — 85 — — — 
RMS 14— — 56 — 56 — — — — — 
56,068 3,874 56 — 59,998 85 72 — — 157 
Retail - loans and overdrafts
RMS 1-66,070 315 — — 6,385 14 — — 21 
RMS 7-9269 139 — — 408 14 — — 22 
RMS 1013 35 — — 48 — — 
RMS 11-1369 — — 72 — 21 — — 21 
RMS 14— — 18 — 18 — — — — — 
6,355 558 18 — 6,931 23 49 — — 72 
Retail - UK Motor Finance
RMS 1-61,275 — — — 1,275 — — — 
RMS 7-9381 — — 384 — — — 
RMS 10— — — — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — — — — — — — — — 
1,657 — — 1,660 — — — 
Retail - other
RMS 1-61,672 23 — — 1,695 — — 12 
RMS 7-9140 36 — — 176 13 — — 22 
RMS 10— — — — — — — — — — 
RMS 11-13— 10 — — 10 — — — 
RMS 14— — — — — — — — 
1,812 69 — 1,882 16 25 — — 41 
Total Retail85,240 4,622 85 74 90,021 130 146 — — 276 
F-114

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The Group - Gross undrawn exposures and expected credit loss allowance continuedUndrawn exposuresExpected credit loss allowance
Stage 1Stage 2Stage 3POCITotalStage 1Stage 2Stage 3POCITotal
£m£m£m£m£m£m£m£m£m£m
At 31 December 2020
Commercial Banking
CMS 1-1029,039 — — — 29,039 13 — — — 13 
CMS 11-149,612 1,614 — — 11,226 31 16 — — 47 
CMS 15-18934 1,291 — — 2,225 16 47 — — 63 
CMS 19— 92 — — 92 — 12 — — 12 
CMS 20-23— — 195 — 195 — — 14 — 14 
39,585 2,997 195 — 42,777 60 75 14 — 149 
Other
RMS 1-6299 — — — 299 — — — 
RMS 7-9— — — — — — — — — — 
RMS 10— — — — — — — — — — 
RMS 11-13— — — — — — — — — — 
RMS 14— — — — — — — — — — 
299 — — — 299 — — — 
CMS 1-10501 — — — 501 — — — — — 
CMS 11-14— — — — — — — — — — 
CMS 15-18— — — — — — — — — — 
CMS 19— — — — — — — — — — 
CMS 20-23— — — — — — — — — — 
501 — — — 501 — — 

— — — 
Total loans and advances to customers and reverse repurchase agreements125,625 7,619 280 74 133,598 191 221 14 — 426 
In respect of:
Retail85,240 4,622 85 74 90,021 130 146 — — 276 
Commercial Banking39,585 2,997 195 — 42,777 60 75 14 — 149 
Other800 — — — 800 — — — 
Total loans and advances to customers and reverse repurchase agreements125,625 7,619 280 74 133,598 191 221 14 — 426 
F-115

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Bank - Gross drawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2021
Loans and advances to banks and reverse repurchase agreements
CMS 1-107,285   7,285     
CMS 11-142   2     
CMS 15-18        
CMS 19        
CMS 20-23        
7,287   7,287     
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-640,415 3,747  44,162 3 27  30 
RMS 7-9 384  384  7  7 
RMS 10 65  65  1  1 
RMS 11-13 201  201  6  6 
RMS 14  486 486   26 26 
40,415 4,397 486 45,298 3 41 26 70 
Retail - credit cards
RMS 1-62,779 300  3,079 16 13  29 
RMS 7-9269 204  473 8 25  33 
RMS 10 33  33  7  7 
RMS 11-13 57  57  22  22 
RMS 14  72 72   32 32 
3,048 594 72 3,714 24 67 32 123 
Retail - loans and overdrafts
RMS 1-63,816 306  4,122 45 14  59 
RMS 7-9528 158  686 22 18  40 
RMS 1010 41  51 1 8  9 
RMS 11-132 132  134  46  46 
RMS 14  152 152   77 77 
4,356 637 152 5,145 68 86 77 231 
Retail - UK Motor Finance
RMS 1-6290 11  301 1   1 
RMS 7-92 4  6     
RMS 10 1  1     
RMS 11-13 4  4     
RMS 14  26 26   13 13 
292 20 26 338 1  13 14 
Retail - other
RMS 1-64,577 375  4,952 11 3  14 
RMS 7-91,141 463  1,604 4 22  26 
RMS 10        
RMS 11-1371 544  615  19  19 
RMS 14  674 674   38 38 
5,789 1,382 674 7,845 15 44 38 97 
Total Retail53,900 7,030 1,410 62,340 111 238 186 535 
F-116

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Bank - Gross drawn exposures and expected credit loss allowance continuedStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2021
Commercial Banking
CMS 1-1024,880 184  25,064 16 1  17 
CMS 11-1422,861 2,893  25,754 63 67  130 
CMS 15-18578 1,792  2,370 7 85  92 
CMS 19 178  178  13  13 
CMS 20-23  1,279 1,279   225 225 
48,319 5,047 1,279 54,645 86 166 225 477 
Other
RMS 1-6246 7  253 1   1 
RMS 7-9        
RMS 10        
RMS 11-13        
RMS 14  9 9   3 3 
246 7 9 262 1  3 4 
CMS 1-1047,356   47,356     
CMS 11-141   1     
CMS 15-18        
CMS 19        
CMS 20-23        
47,357   47,357     
Central adjustment    160   160 
Total loans and advances to customers and reverse repurchase agreements149,822 12,084 2,698 164,604 358 404 414 1,176 
In respect of:
Retail53,900 7,030 1,410 62,340 111 238 186 535 
Commercial Banking48,319 5,047 1,279 54,645 86 166 225 477 
Other1
47,603 7 9 47,619 161  3 164 
Total loans and advances to customers and reverse repurchase agreements149,822 12,084 2,698 164,604 358 404 414 1,176 
1Contains mainly reverse repurchase agreement balances.
F-117

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
The Bank - Gross undrawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2021
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-61,002   1,002     
RMS 7-9        
RMS 10        
RMS 11-13        
RMS 14        
1,002   1,002     
Retail - credit cards
RMS 1-615,280 596  15,876 15 11  26 
RMS 7-9286 61  347 1 1  2 
RMS 10 9  9     
RMS 11-13 12  12     
RMS 14  15 15     
15,566 678 15 16,259 16 12  28 
Retail - loans and overdrafts
RMS 1-63,556 59  3,615 5 3  8 
RMS 7-956 23  79 1 2  3 
RMS 101 6  7  1  1 
RMS 11-13 15  15  3  3 
RMS 14  10 10     
3,613 103 10 3,726 6 9  15 
Retail - UK Motor Finance
RMS 1-62   2     
RMS 7-9        
RMS 10        
RMS 11-13        
RMS 14        
2   2     
Retail - other
RMS 1-6666 23  689 13   13 
RMS 7-944 26  70 4 4  8 
RMS 10        
RMS 11-13 6  6  2  2 
RMS 14  1 1     
710 55 1 766 17 6  23 
Total Retail20,893 836 26 21,755 39 27  66 
F-118

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
The Bank - Gross undrawn exposures and expected credit loss allowance continuedStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2021
Commercial Banking
CMS 1-1029,012 31  29,043 6   6 
CMS 11-145,014 1,050  6,064 12 15  27 
CMS 15-1862 250  312  10  10 
CMS 19 23  23  1  1 
CMS 20-23  65 65   4 4 
34,088 1,354 65 35,507 18 26 4 48 
Other
RMS 1-6227   227     
RMS 7-9        
RMS 10        
RMS 11-13        
RMS 14        
227   227     
CMS 1-10501   501     
CMS 11-14        
CMS 15-18        
CMS 19        
CMS 20-23        
501   501     
Total loans and advances to customers and reverse repurchase agreements55,709 2,190 91 57,990 57 53 4 114 
In respect of:
Retail20,893 836 26 21,755 39 27  66 
Commercial Banking34,088 1,354 65 35,507 18 26 4 48 
Other728   728     
Total loans and advances to customers and reverse repurchase agreements55,709 2,190 91 57,990 57 53 4 114 
F-119

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Bank - Gross drawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2020
Loans and advances to banks and reverse repurchase agreements
CMS 1-105,660 — — 5,660 — — 
CMS 11-14— — — — — — — — 
CMS 15-18— — — — — — — — 
CMS 19— — — — — — — — 
CMS 20-23— — — — — — — — 
5,660 — — 5,660 — — 
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-641,423 4,152 — 45,575 24 — 32 
RMS 7-91,442 — 1,444 — 11 — 11 
RMS 10— 137 — 137 — — 
RMS 11-13— 946 — 946 — 18 — 18 
RMS 14— — 568 568 — — 32 32 
41,425 6,677 568 48,670 56 32 96 
Retail - credit cards
RMS 1-62,248 363 — 2,611 18 17 — 35 
RMS 7-9290 342 — 632 14 45 — 59 
RMS 1094 — 96 — 22 — 22 
RMS 11-13— 134 — 134 — 57 — 57 
RMS 14— — 88 88 — — 40 40 
2,540 933 88 3,561 32 141 40 213 
Retail - loans and overdrafts
RMS 1-62,930 162 — 3,092 44 — 52 
RMS 7-91,109 265 — 1,374 56 30 — 86 
RMS 1064 102 — 166 21 — 28 
RMS 11-1322 266 — 288 102 — 106 
RMS 14— — 173 173 — — 84 84 
4,125 795 173 5,093 111 161 84 356 
Retail - UK Motor Finance
RMS 1-6382 40 — 422 — 
RMS 7-918 — 24 — — 
RMS 10— — — — 
RMS 11-13— 13 — 13 — — 
RMS 14— — 44 44 — — 26 26 
388 80 44 512 10 26 43 
Retail - other
RMS 1-65,173 188 — 5,361 11 — 20 
RMS 7-92,186 214 — 2,400 10 32 — 42 
RMS 10— — — — — — — — 
RMS 11-13345 395 — 740 — 35 — 35 
RMS 14— — 123 123 — — 37 37 
7,704 797 123 8,624 19 78 37 134 
Total Retail56,182 9,282 996 66,460 177 446 219 842 
F-120

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
The Bank - Gross drawn exposures and expected credit loss allowance continuedStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2020
Commercial Banking
CMS 1-1017,907 175 — 18,082 20 — — 20 
CMS 11-1422,449 5,928 — 28,377 114 94 — 208 
CMS 15-183,722 5,548 — 9,270 76 332 — 408 
CMS 19— 549 — 549 — 101 — 101 
CMS 20-23— — 1,865 1,865 — — 496 496 
44,078 12,200 1,865 58,143 210 527 496 1,233 
Other
RMS 1-6230 12 — 242 — 
RMS 7-9— — — — — — — — 
RMS 10— — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — — — 
230 12 248 
CMS 1-1055,595 — — 55,595 — — — — 
CMS 11-14104 — — 104 — — — — 
CMS 15-18— — — — — — — — 
CMS 19— — — — — — — — 
CMS 20-23— — — — — — — — 
55,699 — — 55,699 — — — — 
Central adjustment— — — — 200 — — 200 
Total loans and advances to customers and reverse repurchase agreements156,189 21,494 2,867 180,550 589 974 718 2,281 
In respect of:
Retail56,182 9,282 996 66,460 177 446 219 842 
Commercial Banking44,078 12,200 1,865 58,143 210 527 496 1,233 
Other1
55,929 12 55,947 202 206 
Total loans and advances to customers and reverse repurchase agreements156,189 21,494 2,867 180,550 589 974 718 2,281 
1Contains mainly reverse repurchase agreement balances.
F-121

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
The Bank - Gross undrawn exposures and expected credit loss allowanceStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2020
Loans and advances to customers and reverse repurchase agreements
Retail - UK mortgages
RMS 1-61,720 — — 1,720 — — — — 
RMS 7-9— — — — — — — — 
RMS 10— — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — — — — — — — 
1,720 — — 1,720 — — — — 
Retail - credit cards
RMS 1-614,814 1,081 — 15,895 17 19 — 36 
RMS 7-9154 154 — 308 — 
RMS 1021 — 24 — — 
RMS 11-13— 24 — 24 — — 
RMS 14— — 13 13 — — — — 
14,971 1,280 13 16,264 20 26 — 46 
Retail - loans and overdrafts
RMS 1-63,414 99 — 3,513 — 12 
RMS 7-9160 74 — 234 — 12 
RMS 1022 — 30 — 
RMS 11-1342 — 44 — 12 — 12 
RMS 14— — 10 10 — — — — 
3,584 237 10 3,831 13 28 — 41 
Retail - UK Motor Finance
RMS 1-624 — — 24 — — — — 
RMS 7-9— — — — — — — — 
RMS 10— — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — — — — — — — 
24 — — 24 — — — — 
Retail - other
RMS 1-6923 18 — 941 — 
RMS 7-9131 31 — 162 12 — 20 
RMS 10— — — — — — — — 
RMS 11-13— 10 — 10 — — 
RMS 14— — — — — — 
1,054 59 1,114 14 20 — 34 
Total Retail21,353 1,576 24 22,953 47 74 — 121 
F-122

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
The Bank - Gross undrawn exposures and expected credit loss allowance continuedStage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3Total
£m£m£m£m£m£m£m£m
At 31 December 2020
Commercial Banking
CMS 1-1027,598 — — 27,598 14 — — 14 
CMS 11-148,105 1,239 — 9,344 26 13 — 39 
CMS 15-18829 1,057 — 1,886 13 41 — 54 
CMS 19— 54 — 54 — — 
CMS 20-23— — 189 189 — — 
36,532 2,350 189 39,071 53 61 122 
Other
RMS 1-6242 — — 242 — — 
RMS 7-9— — — — — — — — 
RMS 10— — — — — — — — 
RMS 11-13— — — — — — — — 
RMS 14— — — — — — — — 
242 — — 242 — — 
CMS 1-10500 — — 500 — — — — 
CMS 11-14— — — — — — — — 
CMS 15-18— — — — — — — — 
CMS 19— — — — — — — — 
CMS 20-23— — — — — — — — 
500 — — 500 — — — — 
Total loans and advances to customers and reverse repurchase agreements58,627 3,926 213 62,766 102 135 245 
In respect of:
Retail21,353 1,576 24 22,953 47 74 — 121 
Commercial Banking36,532 2,350 189 39,071 53 61 122 
Other742 — — 742 — — 
Total loans and advances to customers and reverse repurchase agreements58,627 3,926 213 62,766 102 135 245 
F-123

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Cash and balances at central banks
Significantly all of the Group’s cash and balances at central banks of £54,279 million (2020: £49,888 million) are due from the Bank of England or the Deutsche Bundesbank.
Debt securities held at amortised cost
An analysis by credit rating of debt securities held at amortised cost is provided below:
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Group£m£m£m£m£m£m
Asset-backed securities:
Mortgage-backed securities1,457  1,457 2,046 — 2,046 
Other asset-backed securities1,590 18 1,608 1,593 20 1,613 
3,047 18 3,065 3,639 20 3,659 
Corporate and other debt securities1,498 1 1,499 1,463 16 1,479 
Gross exposure4,545 19 4,564 5,102 36 5,138 
Allowance for impairment losses(2)(1)
Total debt securities held at amortised cost4,562 5,137 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £18 million; 2020: £8 million and not rated (2021: £1 million; 2020: £28 million).
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Bank£m£m£m£m£m£m
Asset-backed securities:
Mortgage-backed securities1,151  1,151 1,741 — 1,741 
Other asset-backed securities1,115  1,115 1,103 — 1,103 
2,266  2,266 2,844 — 2,844 
Corporate and other debt securities1,490  1,490 1,457 15 1,472 
Gross exposure3,756  3,756 4,301 15 4,316 
Allowance for impairment losses (1)
Total debt securities held at amortised cost3,756 4,315 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £nil; 2020: £nil) and not rated (2021: £nil; 2020: £15 million).
F-124

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Financial assets at fair value through other comprehensive income (excluding equity shares)
An analysis of financial assets at fair value through other comprehensive income is included in note 17. The credit quality of financial assets at fair value through other comprehensive income is set out below:
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Group£m£m£m£m£m£m
Debt securities:
Government securities14,599  14,599 14,267 — 14,267 
Asset-backed securities 55 55 — 65 65 
Corporate and other debt securities13,087 44 13,131 12,786 142 12,928 
27,686 99 27,785 27,053 207 27,260 
Treasury and other bills   — — — 
Total financial assets at fair value through other comprehensive income27,686 99 27,785 27,053 207 27,260 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £55 million; 2020: £65 million) and not rated (2021: £44 million; 2020: £142 million).
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Bank£m£m£m£m£m£m
Debt securities:
Government securities14,445  14,445 14,114 — 14,114 
Corporate and other debt securities11,084  11,084 10,444 89 10,533 
25,529  25,529 24,558 89 24,647 
Treasury and other bills   — — — 
25,529  25,529 24,558 89 24,647 
Due from fellow Lloyds Banking Group undertakings:
Corporate and other debt securities — 
Total financial assets at fair value through other comprehensive income25,529 24,647 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £nil; 2020: £nil) and not rated (2021: £nil; 2020: £89 million).
F-125

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Derivative assets
An analysis of derivative assets is given in note 14. The Group reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the net credit risk relating to derivative assets of £3,142 million for the Group and £4,879 million for the Bank (2020: £4,968 million for the Group and £9,843 million for the Bank), cash collateral of £1,642 million for the Group and £930 million for the Bank (2020: £2,702 million for the Group and £1,308 million for the Bank) was held and a further £67 million for the Group and £37 million for the Bank (2020: £151 million for the Group and £116 million for the Bank) was due from OECD banks.
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Group£m£m£m£m£m£m
Trading and other3,991 834 4,825 5,942 1,037 6,979 
Hedging52  52 667 672 
4,043 834 4,877 6,609 1,042 7,651 
Due from fellow Lloyds Banking Group undertakings634 690 
Total derivative financial instruments5,511 8,341 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £622 million; 2020: £969 million) and not rated (2021: £212 million; 2020: £73 million).
20212020
Investment
grade1
Other2
Total
Investment
grade1
Other2
Total
The Bank£m£m£m£m£m£m
Trading and other2,847 86 2,933 4,442 146 4,588 
Hedging32  32 237 240 
2,879 86 2,965 4,679 149 4,828 
Due from fellow Lloyds Banking Group undertakings3,933 7,767 
Total derivative financial instruments6,898 12,595 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2021: £42 million; 2020: £135 million) and not rated (2021: £44 million; 2020: £14 million).
Financial guarantees and irrevocable loan commitments
Financial guarantees represent undertakings that the Group will meet a customer’s obligation to third parties if the customer fails to do so. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. The Group is theoretically exposed to loss in an amount equal to the total guarantees or unused commitments, however, the likely amount of loss is expected to be significantly less. Most commitments to extend credit are contingent upon customers maintaining specific credit standards.
(D)Collateral held as security for financial assets
The principal types of collateral accepted by the Group include: residential and commercial properties; charges over business assets such as premises, inventory and accounts receivable; financial instruments, cash and guarantees from third-parties. The terms and conditions associated with the use of the collateral are varied and are dependent on the type of agreement and the counterparty. The Group holds collateral against loans and advances and irrevocable loan commitments; qualitative and, where appropriate, quantitative information is provided in respect of this collateral below. Collateral held as security for financial assets at fair value through profit or loss and for derivative assets is also shown below.
The Group holds collateral in respect of loans and advances to banks and customers as set out below. The Group does not hold collateral against debt securities, comprising asset-backed securities and corporate and other debt securities, which are classified as financial assets held at amortised cost.
Loans and advances to banks
There were reverse repurchase agreements which are accounted for as collateralised loans within loans and advances to banks with a carrying value of £2,996 million for the Group and the Bank (2020: £1,626 million for the Group and the Bank), against which the Group and the Bank held collateral with a fair value of £92 million (2020: £1,040 million for the Group and the Bank).
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Loans and advances to customers
Retail lending
Mortgages
An analysis by loan-to-value ratio of the Group’s and the Bank’s residential mortgage lending is provided below. The value of collateral used in determining the loan-to-value ratios has been estimated based upon the last actual valuation, adjusted to take into account subsequent movements in house prices, after making allowances for indexation error and dilapidations.
In some circumstances, where the discounted value of the estimated net proceeds from the liquidation of collateral (i.e. net of costs, expected haircuts and anticipated changes in the value of the collateral to the point of sale) is greater than the estimated exposure at default, no credit losses are expected and no ECL allowance is recognised.
F-126

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
20212020
The GroupStage 1Stage 2Stage 3POCITotal grossStage 1Stage 2Stage 3POCITotal gross
£m£m£m£m£m£m£m£m£m£m
Less than 70 per cent217,830 19,766 1,717 9,872 249,185 185,548 24,330 1,547 10,051 221,476 
70 per cent to 80 per cent42,808 1,632 134 572 45,146 43,656 3,364 187 1,303 48,510 
80 per cent to 90 per cent12,087 253 52 184 12,576 21,508 1,009 74 470 23,061 
90 per cent to 100 per cent779 46 14 135 974 555 126 21 190 892 
Greater than 100 per cent125 101 23 214 463 151 189 30 497 867 
Total273,629 21,798 1,940 10,977 308,344 251,418 29,018 1,859 12,511 294,806 
20212020
The BankStage 1Stage 2Stage 3Total grossStage 1Stage 2Stage 3Total gross
£m£m£m£m£m£m£m£m
Less than 70 per cent37,113 4,072 432 41,617 36,418 5,639 456 42,513 
70 per cent to 80 per cent2,588 246 29 2,863 3,603 712 66 4,381 
80 per cent to 90 per cent612 49 17 678 1,298 239 30 1,567 
90 per cent to 100 per cent90 10 3 103 94 42 145 
Greater than 100 per cent12 20 5 37 12 45 64 
Total40,415 4,397 486 45,298 41,425 6,677 568 48,670 
Other
The majority of non-mortgage retail lending is unsecured. At 31 December 2021, Stage 3 non-mortgage lending amounted to £1,104 million, net of an impairment allowance of £438 million (2020: £538 million, net of an impairment allowance of £492 million).
Stage 1 and Stage 2 non-mortgage retail lending amounted to £55,959 million (2020: £58,183 million). Lending decisions are predominantly based on an obligor’s ability to repay rather than reliance on the disposal of any security provided. Where the lending is secured, collateral values are rigorously assessed at the time of loan origination and are thereafter monitored in accordance with business unit credit policy.
The Group's credit risk disclosures for unimpaired non-mortgage retail lending report assets gross of collateral and therefore disclose the maximum loss exposure. The Group believes that this approach is appropriate.
Commercial lending
Reverse repurchase transactions
At 31 December 2021 there were reverse repurchase agreements which were accounted for as collateralised loans with a carrying value of £46,712 million for the Group and the Bank (2020: £54,447 million for the Group and the Bank) against which the Group held collateral with a fair value of £48,423 million (2020: £60,441 million) and the Bank held collateral worth £48,423 million (2020: £55,031 million) all of which the Group was able to repledge. These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Stage 3 secured lending
The value of collateral is re-evaluated and its legal soundness re-assessed if there is observable evidence of distress of the borrower; this evaluation is used to determine potential loss allowances and management’s strategy to try to either repair the business or recover the debt.
At 31 December 2021, Stage 3 secured commercial lending amounted to £608 million, net of an impairment allowance of £198 million (2020: £704 million, net of an impairment allowance of £293 million). The fair value of the collateral held in respect of impaired secured commercial lending was £693 million (2020: £753 million) for the Group. In determining the fair value of collateral, no specific amounts have been attributed to the costs of realisation. For the purposes of determining the total collateral held by the Group in respect of impaired secured commercial lending, the value of collateral for each loan has been limited to the principal amount of the outstanding advance in order to eliminate the effects of any over-collateralisation and to provide a clearer representation of the Group’s exposure.
Stage 3 secured commercial lending and associated collateral relates to lending to property companies and to customers in the financial, business and other services; transport, distribution and hotels; and construction industries.
Stage 1 and Stage 2 secured lending
For Stage 1 and Stage 2 secured commercial lending, the Group reports assets gross of collateral and therefore discloses the maximum loss exposure. The Group believes that this approach is appropriate as collateral values at origination and during a period of good performance may not be representative of the value of collateral if the obligor enters a distressed state.
Stage 1 and Stage 2 secured commercial lending is predominantly managed on a cash flow basis. On occasion, it may include an assessment of underlying collateral, although, for Stage 3 lending, this will not always involve assessing it on a fair value basis. No aggregated collateral information for the entire unimpaired secured commercial lending portfolio is provided to key management personnel.
Financial assets at fair value through profit or loss (excluding equity shares)
Securities held as collateral in the form of stock borrowed amounted to £7,052 million for the Group and £7,090 million for the Bank (2020: £11,925 million for the Group and £17,391 million for the Bank). Of this amount, £1,086 million for the Group and £1,214 million for the Bank (2020: £10,899 million for the Group and £16,639 million for the Bank) had been resold or repledged as collateral for the Group’s own transactions.
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Derivative assets, after offsetting of amounts under master netting arrangements
The Group reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the net derivative assets after offsetting of amounts under master netting arrangements of £3,142 million for the Group and £4,879 million for the Bank (2020: £4,968 million for the Group and £9,843 million for the Bank), cash collateral of £1,621 million for the Group and £930 million for the Bank (2020: £2,702 million for the Group and £1,308 million for the Bank) was held.
F-127

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Irrevocable loan commitments and other credit-related contingencies
At 31 December 2021, there were irrevocable loan commitments and other credit-related contingencies of £58,030 million for the Group and £32,730 million for the Bank (2020: £61,604 million for the Group and £34,940 million for the Bank). Collateral is held as security, in the event that lending is drawn down, on £17,149 million for the Group and £1,002 million for the Bank (2020: £19,548 million for the Group and £1,720 million for the Bank) of these balances.
Collateral repossessed
During the year, £86 million of collateral was repossessed (2020: £125 million), consisting primarily of residential property. In respect of retail portfolios, the Group does not take physical possession of properties or other assets held as collateral and uses external agents to realise the value as soon as practicable, generally at auction, to settle indebtedness. Any surplus funds are returned to the borrower or are otherwise dealt with in accordance with appropriate insolvency regulations. In certain circumstances the Group takes physical possession of assets held as collateral against commercial lending. In such cases, the assets are carried on the Group’s balance sheet and are classified according to the Group’s accounting policies.
(E)Collateral pledged as security
The Group pledges assets primarily for repurchase agreements and securities lending transactions which are generally conducted under terms that are usual and customary for standard securitised borrowing contracts.
Repurchase transactions
Amortised cost
There are balances arising from repurchase transactions with banks of £30,085 million for the Group and £57 million for the Bank (2020: £18,767 million for the Group and £5,087 million for the Bank), which include amounts due under the Bank of England's Term Funding Scheme with additional incentives for SMEs (TFSME); the fair value of the collateral provided under these agreements at 31 December 2021 was £39,918 million for the Group and £44 million for the Bank (2020: £18,874 million for the Group and £5,197 million for the Bank).
There are balances arising from repurchase transactions with customers of £21 million for the Group and the Bank (2020: £9,417 million for the Group and the Bank); the fair value of the collateral provided under these agreements at 31 December 2021 was £112 million for the Group and the Bank (2020: £8,087 million for the Group and the Bank).
Financial liabilities at fair value through profit or loss
The fair value of collateral pledged in respect of repurchase transactions, accounted for as secured borrowing, where the secured party is permitted by contract or custom to repledge was £nil for the Group and the Bank at 31 December 2021 (2020: £nil for the Group and the Bank).
Securities lending transactions
The following on-balance sheet financial assets have been lent to counterparties under securities lending transactions:
The GroupThe Bank
2021202020212020
£m£m£m£m
Financial assets at fair value through profit or loss —  1,365 
Financial assets at fair value through other comprehensive income2,724 2,344 2,946 969 
Total2,724 2,344 2,946 2,334 
Securitisations and covered bonds
In addition to the assets detailed above, the Group also holds assets that are encumbered through the Group’s asset-backed conduits and its securitisation and covered bond programmes. Further details of these assets are provided in notes 25 and 40.
Market risk
(A)Interest rate risk
Interest rate risk arises from the different repricing characteristics of the Group's assets and liabilities. Liabilities are eithergenerally insensitive to interest rate movements, for example interest free or very low interest customer deposits, or are sensitive to interest rate changes but bear rates which may be varied at the Group’s discretion and that for competitive reasons generally reflect changes in the UK Bank Rate, set by the Bank of England. The rates on the remaining depositsliabilities are contractually fixed for their term to maturity.
Many banking assets are sensitive to interest rate movements; there is a large volume of managed rate assets such as variable rate mortgages which may be considered as a natural offset to the interest rate risk arising from the managed rate liabilities. However, a significant proportion of the Group’s lending assets, for example many personal loans and mortgages, bear interest rates which are contractually fixed. Interest rate sensitivity analysis relating to the Group's banking activities is set out in the tables marked audited on pages 46 to 47.page 71.
The Group’s risk management policy is to optimise reward while managing its market risk exposures within the risk appetite defined by the Board. The largest residual risk exposure arises from balances that are deemed to be insensitive to changes in market rates (including current accounts, a portion of variable rate deposits and investable equity), and is managed through the Group’s structural hedge. The structural hedge consists of longer-term fixed rate assets or interest rate swaps and the amount and duration of the hedging activity is reviewed regularly by the Lloyds Banking Group Asset and Liability Committee.
The Group and the Bank establishestablishes hedge accounting relationships for interest rate risk (including components) using cash flow hedges and fair value hedges. The Group and the Bank areis exposed to cash flow interest rate risk on theirits variable rate loans and deposits together with theirits floating rate subordinated debt. The derivatives used to manage the structural hedge may be designated into cash flow hedges to manage income statement volatility. The economic items related to the structural hedge, for example current accounts, are not eligible hedged items under IAS 39 for inclusion into accounting hedge relationships. The Group and the Bank areis exposed to fair value interest rate risk on theirits fixed rate customer loans, theirits fixed rate customer deposits and the majority of theirits subordinated debt, and to cash flow interest rate risk on its variable rate loans and deposits together with its floating rate subordinated debt. The Group and the Bank applyapplies netting between similar risks before applying hedge accounting.

F-128

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Hedge ineffectiveness arises during the management of interest rate risk due to residual unhedged risk. Sources of ineffectiveness, which the Group may decide to not fully mitigate, can include basis differences, timing differences and notional amount differences. The effectiveness of accounting hedge relationships is assessed between the hedging derivatives and the documented hedged item, which can differ to the underlying economically hedged item.
At 31 December 20212022 the aggregate notional principal of interest rate and other swaps (predominately(predominantly interest rate) designated as fair value hedges was £128,153 million (2021: £147,724 million (2020: £185,958 million) for the Group and £56,698 million (2020: £58,030 million) for the Bank with a net fair value liability of £266£488 million (2020: asset of £81 million) for the Group and a net fair value(2021: liability of £285 million (2020: liability of £4£266 million) for the Bank (note 14). There wereThe gains recognised on the hedging instruments were £3,106 million (2021: gains of £1,885 million (2020: losses of £87 million) for the Group and losses of £296 million (2020: losses of £225 million) for the Bank. There were.The losses on the hedged items attributable to the hedged risk were £3,127 million (2021: losses of £1,690 million (2020: gains of £633 million) for the Group and gains of £282 million (2020: gains of £198 million) for the Bank.. The gains and losses relating to the fair value hedges are recorded in net trading income.
The notional principal of the interest rate swaps designated as cash flow hedges at 31 December 20212022 was £235,916 million (2021: £97,942 million (2020: £316,776 million) for the Group and £26,876 million (2020: £93,353 million) for the Bank with a net fair value assetliability of £nil (2020: asset of £28 million) for the Group and a net fair value asset of £nil (2020: liability of £31 million) for the Bank(2021: £nil) (note 14). In 2021,2022, ineffectiveness recognised in the income statement that arises from cash flow hedges was a loss of £58£6 million (2020: gain of £259 million) for the Group and a(2021: loss of £24 million (2020: loss of £27£58 million) for the Bank..
Interest Rate Benchmark Reformrate benchmark reform
During 2021, theThe Group has continuedcontinues to manage the transition to alternative benchmark rates under its Group-wide IBOR transition programme including delivery of the core changes required to its technology and business processes. Through this programme, theprogramme. The Group has ensured that the most appropriate benchmark rate is used for new products, has transitioned the vast majoritysubstantially all of its legacynon-USD LIBOR products and continues to newwork with customers to transition a small number of remaining contracts that either have yet to transition or have defaulted to the relevant synthetic LIBOR benchmark rates for IBORs ceasing immediately after 31 December 2021 and has managedin the impacts and risks relatinginterim. USD LIBOR transition is expected to systems, processes, accounting and reporting. Thecomplete by 30 June 2023.
While the volume of outstanding transactions impacted by IBOR benchmark reforms continues to reduce, the Group does not expect material changes to its risk management approach and strategy as a result of interest rate benchmark reform.approach.
The material risks identified include the following:
Conduct and litigation risk. The Group may be exposed to conduct and litigation charges as a direct result of inappropriate or negligent actions taken during IBOR transition resulting in detriment to the customer. The Group is working closely with its counterparties to avoid this outcome.
Market risk. IBOR transition is expected to lead to changes in the Group’s market risk profile which will continue to be monitored and managed within the appropriate risk appetites. The key change is expected to be on the management of basis risk profile during the period when alternative benchmark rates are referenced in contracts up to the cessation of the in-scope IBOR index.
Credit risk. Clients may wish to renegotiate the terms of existing transactions as a consequence of IBOR reform. This could lead to a change in the credit risk exposure of the client depending on the outcome of the negotiations. The Group will continue to monitor and manage changes within the appropriate risk appetites.
Accounting risk. If IBOR transition is finalised in a manner that does not permit the application of the reliefs introduced in the IFRS Phase 2 amendments, the financial instrument may be required to be derecognised and a new instrument recognised. In addition, where instruments used in hedge accounting relationships are transitioned either at different times or to different benchmarks, this may result in additional volatility to the income statement either through hedge accounting ineffectiveness or failure of the hedge accounting relationships.
Operational risk. Additional operational risks may arise due to the IBOR transition programme impacting all businesses and functions within the Group and leading to the implementation of changes to technology, operations, client communication and the valuation of in-scope financial instruments.
At 31 December 2021,The majority of the Group had successfully transitioned all derivative products settled thoughGroup’s USD LIBOR exposures are expected to transition through industry-led transition programmes managed by the London Clearing House, (LCH) that were dependent on Sterling, Euro, Japanese Yenor through the International Swaps and Swiss Franc LIBORDerivatives Association (ISDA) protocol. Other contracts (primarily loans) maturing after June 2023 are being managed through the Group’s existing processes, either transitioning to an alternative benchmark rates and has transitioned the majority of its commercial lending contracts from Sterling LIBORrate or allowed to alternative benchmark rates.fallback under existing contract protocols or through US Dollar LIBOR is not expected to cease before 30 June 2023 and the Group continues to work on its planned transition to alternative benchmark rates for those financial contracts currently referencing US dollar LIBOR.

legislation.
F-129F-95

NOTES TO THE ACCOUNTSCONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 20212022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
At 31 December 2021,2022, the Group and the Bank had the following significant exposures impacted by interest rate benchmark reform which havehad yet to transition to the replacement benchmark rate:
The GroupThe Bank
Sterling LIBORUS Dollar LIBOROther LIBORTotalSterling LIBORUS Dollar LIBOROther LIBORTotalAt 31 December 2022At 31 December 2021
£m£m£m£m£m£m£m£mGBP
LIBOR
£m
USD
LIBOR
£m
Other1
£m
Total
£m
GBP
LIBOR
£m
USD
LIBOR
£m
Other
£m
Total
£m
Non-derivative financial assetsNon-derivative financial assetsNon-derivative financial assets
Financial assets at fair value through profit or lossFinancial assets at fair value through profit or loss131 172  303 33 96  129 Financial assets at fair value through profit or loss    131 172 – 303 
Loans and advances to banks and reverse repurchase agreements 3,252  3,252  3,252  3,252 
Loans and advances to customers and reverse repurchase agreements3,419 2,549  5,968 2,912 1,924  4,836 
Due from fellow Lloyds Banking Group undertakings    7 127  134 
Debt securities        
Loans and advances to banksLoans and advances to banks 67  67 – 3,252 – 3,252 
Loans and advances to customersLoans and advances to customers760 670 2 1,432 3,419 2,549 – 5,968 
Financial assets at amortised costFinancial assets at amortised cost3,419 5,801  9,220 2,919 5,303  8,222 Financial assets at amortised cost760 737 2 1,499 3,419 5,801 – 9,220 
3,550 5,973  9,523 2,952 5,399  8,351 760 737 2 1,499 3,550 5,973 – 9,523 
Non-derivative financial liabilitiesNon-derivative financial liabilitiesNon-derivative financial liabilities
Financial liabilities at fair value through profit or lossFinancial liabilities at fair value through profit or loss (100)(3)(103) (100)(3)(103)Financial liabilities at fair value through profit or loss 100  100 – 100 103 
Debt securities in issue (54)(26)(80) (54)(6)(60)
Debt securities in issue2
Debt securities in issue2
 1,216 310 1,526 – 3,548 26 3,574 
 (154)(29)(183) (154)(9)(163) 1,316 310 1,626 – 3,648 29 3,677 
Derivative notional/contract amountDerivative notional/contract amountDerivative notional/contract amount
Interest rateInterest rate4,271 120,797  125,068 1,411 120,502 10 121,923 Interest rate242 96,795 653 97,690 4,271 120,797 – 125,068 
Cross currencyCross currency 22,663  22,663  21,868  21,868 Cross currency 14,414 921 15,335 – 22,663 – 22,663 
242 111,209 1,574 113,025 4,271 143,460 – 147,731 
1    Balances within Other include Canadian Dollar Offered Rate for which a cessation announcement, effective after 28 June 2024, was published on 16 May 2022.
2    Includes capital related issuances of £3,494 million held by Lloyds Banking Group plc.
As at 31 December 2021,2022, the Sterling LIBORIBOR balances in the above table relate to contracts that have not convertedtransitioned to a risk-freean alternative benchmark rate. The balance includes bothIn the case of Sterling LIBOR, these are contracts that mature in 2022 with further LIBOR interest rate fixings in the period and contracts where the counterparty has not yet agreed to fallback provisions that would have effect when LIBOR ceases. In both cases, these contracts will have both cash flows and valuations determined on a ‘synthetic’synthetic LIBOR basis for reporting periods duringbasis.
Of the £111,209 million of USD derivative notional balances as at 31 December 2022, unless they£19,208 million relate to contracts with their final LIBOR fixing prior to LIBOR cessation and £70,764 million relate to contracts settled through the London Clearing House. Of the remaining £21,237 million, £21,229 million are transitioned to alternative benchmark rates.fallback-eligible.
In respect of the Group'sGroup’s hedge accounting relationships, for the purposes of determining whether:
A forecast transaction is highly probable
Hedged future cash flows are expected to occur
A hedge is expected to be highly effective in achieving offsetting changes in fair value or cash flows attributable to the hedged risk
An accounting hedging relationship should be discontinued because of a failure of the retrospective effectiveness test
the Group assumes thatconsiders the interest rate benchmark, on which the hedged risk or the cash flows of the hedged item or hedging instrument are based is not altered by uncertainties resulting from interest rate benchmark reform. In addition, for a fair value hedge of a non-contractually specified benchmark portion of interest rate risk,
By 31 December 2022, the Group assesses only at inceptionhad transitioned its Sterling, Euro, Japanese Yen and Swiss Franc LIBOR hedge accounting models to risk-free rates. The Group plans to complete the transition of its USD LIBOR hedge accounting models ahead of the hedge relationship and not on an ongoing basis that the risk is separately identifiable and hedge effectiveness can be measured. 30 June 2023 cessation date.
The Group’s most significant remaining IBOR hedge accounting relationships are exposedrelationship in relation to the following interest rate benchmarks: Sterling LIBOR, US Dollar LIBOR and EURIBOR.
At 31 December 2021, the Group expects that EURIBOR will continue to exist as a benchmark rate for the foreseeable future. Accordingly, the Group does not consider its fair value or cash flow hedges of the EURIBOR benchmark interest rate to be directly affected by interest rate benchmark reform and as a result does not anticipate changing the hedged risk to a different benchmark.is USD LIBOR, of which:
The notional amount of the hedged items that the Group has designated into cash flow hedge relationships that is directly affected by the interest rate benchmark reform is £884 million (2021: £2,001 million for the Group and £nil for the Bank, all of which is in respect of US Dollar LIBOR (2020: £18,107 million for the Group and £11,221 million for the Bank, of which £15,120 million for the Group and £11,221 million for the Bank related to Sterling LIBOR)million). These are principally loans and advances to customers in Commercial Banking.
The interest rate benchmark reforms also affect assets designated in fair value hedges with a notional amount of £3,370 million for the Group and £3,370 million for the Bank all of which is in respect of US Dollar LIBOR (2020: £107,340 million for the Group and £16,430 million for the Bank, of which £103,438 million for the Group and £12,535 million for the Bank was in respect of Sterling LIBOR), and liabilities designated in fair value hedges withhedges. At 31 December 2022 these assets had a notional value of £1,864 million and liabilities had a notional value of £6,760 million. At 31 December 2021, such assets had a notional value of £3,370 million and liabilities had a notional amount of £9,094 million for the Group and £8,129 million for the Bank all of which is in respect of US Dollar LIBOR (2020: £19,567 million for the Group and £17,775 million for the Bank, of which £6,172 million for the Group and £5,455 million for the Bank was in respect of Sterling LIBOR, and £13,395 million for the Group and £12,320 million for the Bank was in respect of US Dollar LIBOR).million. These fair value hedges principally relate to mortgages in Retail and debt securities in issue (forissue.
At 31 December 2022, the Bank, principally debt securitiesnotional amount of the hedging instruments in issue).
hedging relationships to which these amendments apply was £10,529 million, of which £9,587 million relates to fair value hedges and £942 million relates to cash flow hedges. At 31 December 2021, the notional amount of the hedging instruments in hedging relationships to which these amendments apply isapplied was £17,954 million, for the Group and £15,462 million for the Bank, all of which relates to US Dollar LIBOR (2020: £439,139£15,952 million for the Group and £134,100 million for the Bank, of which £112,027 million for the Group and £21,226 million for the Bank related to Sterling LIBOR fair value hedges and £294,274£2,002 million for the Group and £93,353 million for the Bank related to Sterling LIBOR cash flow hedges).
F-130

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENThedges. (continued)
(B)Foreign exchange risk
The corporate and retail businesses incur foreign exchange risk in the course of providing services to their customers. All non-structural foreign exchange exposures in the non-trading book are managed centrally within allocated exposure limits. Trading book exposures in the authorised trading centres are allocated exposure limits. The limits are monitored daily by the local centres and reported to the central market and liquidity risk function in London.
The Group manages foreign currency accounting exposure via cash flow hedge accounting, utilising currency swaps and forward foreign exchange trades.
Risk arises from the Group’s investments in its overseas operations. The Group’s structural foreign currency exposure is represented by the net asset value of the foreign currency equity and subordinated debt investments in its subsidiaries and branches. Gains or losses on structural foreign currency exposures are taken to reserves. The Group ceased all hedge accounting of the currency translation risk of the net investment in foreign operations in 2018.
The Group has overseas operations in Europe. Structural foreign currency exposures in respect of operations with a Euro functional currency are £1,817 million (2021: £115 million (2020: £113 million).

F-96

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Credit risk
The Group’s credit risk exposure arises in respect of the instruments below and predominantly in the United Kingdom. Credit risk appetite is set at Board level and is described and reported through a suite of metrics devised from a combination of accounting and credit portfolio performance measures, which include the use of various credit risk rating systems as inputs and assess credit risk at a counterparty level using three components: (i) the probability of default by the counterparty on its contractual obligations; (ii) the current exposures to the counterparty and their likely future development, from which the Group derives the exposure at default; and £nil (2020: £2 million) (iii) the likely loss ratio on the defaulted obligations, the loss given default. The Group uses a range of approaches to mitigate credit risk, including internal control policies, obtaining collateral, using master netting agreements and other credit risk transfers, such as asset sales and credit derivatives based transactions.
(A)Maximum credit exposure
The maximum credit risk exposure of the Group in the event of other parties failing to perform their obligations is detailed below. No account is taken of any collateral held and the maximum exposure to loss is considered to be the balance sheet carrying amount or, for non-derivative off-balance sheet transactions and financial guarantees, their contractual nominal amounts.
20222021
Maximum
exposure
£m
Offset1
£m
Net
exposure
£m
Maximum
exposure
£m
Offset1
£m
Net
exposure
£m
Financial assets at fair value through profit or loss2
1,132  1,132 1,559 – 1,559 
Derivative financial instruments3,857 (1,811)2,046 5,511 (2,369)3,142 
Financial assets at amortised cost, net3:
Loans and advances to banks, net3
8,363  8,363 4,478 – 4,478 
Loans and advances to customers, net3
435,627 (2,171)433,456 430,829 (1,506)429,323 
Reverse repurchase agreements, net3
39,259  39,259 49,708 – 49,708 
Debt securities, net3
7,331  7,331 4,562 – 4,562 
490,580 (2,171)488,409 489,577 (1,506)488,071 
Financial assets at fair value through other comprehensive income2
22,845  22,845 27,785 – 27,785 
Off-balance sheet items:
Acceptances and endorsements58  58 21 – 21 
Other items serving as direct credit substitutes781  781 433 – 433 
Performance bonds, including letters of credit, and other transaction-related contingencies2,061  2,061 1,886 – 1,886 
Irrevocable commitments and guarantees57,782  57,782 55,690 – 55,690 
60,682  60,682 58,030 – 58,030 
579,096 (3,982)575,114 582,462 (3,875)578,587 
1Offset items comprise deposit amounts available for offset, and amounts available for offset under master netting arrangements, that do not meet the criteria under IAS 32 to enable loans and advances and derivative assets respectively to be presented net of these balances in the financial statements.
2Excluding equity shares.
3Amounts shown net of related impairment allowances.

F-97

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the Bank.year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
(B)Concentrations of exposure
The Group’s management of concentration risk includes single name, industry sector and country limits as well as controls over the Group’s overall exposure to certain products. As part of its credit risk policy, the Group considers sustainability risk (which incorporates Environmental (including climate), Social and Governance) in the assessment of Commercial Banking facilities.
At 31 December 2022 the most significant concentrations of exposure were in mortgages (comprising 73 per cent of total loans and advances to customers) and to financial, business and other services (comprising 5 per cent of the total).
2022
£m
2021
£m
Agriculture, forestry and fishing7,447 7,728 
Energy and water supply2,515 1,962 
Manufacturing3,311 3,505 
Construction4,057 4,325 
Transport, distribution and hotels13,062 13,367 
Postal and telecommunications2,409 1,857 
Property companies20,866 23,156 
Financial, business and other services21,281 19,137 
Personal:
Mortgages1
322,480 318,422 
Other26,099 24,546 
Lease financing625 843 
Hire purchase15,950 15,785 
Total loans and advances to customers before allowance for impairment losses440,102 434,633 
Allowance for impairment losses (note 15)(4,475)(3,804)
Total loans and advances to customers435,627 430,829 
1Includes both UK and overseas mortgage balances.
The Group’s operations are predominantly UK-based and as a result an analysis of credit risk exposures by geographical region is not provided.
(C)Credit quality of assets
Loans and advances
The analysis of lending has been prepared based on the division in which the asset is held; with the business segment in which the exposure is recorded reflected in the ratings system applied. The internal credit ratings systems used by the Group differ between Retail and Commercial, reflecting the characteristics of these exposures and the way that they are managed internally; these credit ratings are set out below. All probabilities of default (PDs) include forward-looking information and are based on 12-month values, with the exception of credit-impaired.
RetailCommercial
Quality classificationIFRS 9 PD rangeQuality classificationIFRS 9 PD range
RMS 1–30.00–0.80%CMS 1–50.000–0.100%
RMS 4–60.81–4.50%CMS 6–100.101–0.500%
RMS 7–94.51–14.00%CMS 11–140.501–3.000%
RMS 1014.01–20.00%CMS 15–183.001–20.000%
RMS 11–1320.01–99.99%CMS 1920.001–99.999%
RMS 14100.00%CMS 20–23100.000%
Stage 3 assets include balances of £577 million (2021: £511 million) (with outstanding amounts due of £1,360 million (2021: £1,279 million)) which have been subject to a partial write-off and where the Group continues to enforce recovery action.
Stage 2 and Stage 3 assets with a carrying amount of £126 million (2021: £1,540 million) were modified during the year. No material gain or loss was recognised by the Group.
As at 31 December 2022 assets that had been previously modified while classified as Stage 2 or Stage 3 and were classified as Stage 1 amounted to £5,279 million (2021: £6,657 million).
F-98

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2022
Loans and advances to banks
CMS 1–51,093    1,093      
CMS 6–107,263    7,263 9    9 
CMS 11–1413 3   16      
CMS 15–18          
CMS 19          
CMS 20–23          
8,369 3   8,372 9    9 
Loans and advances to customers
Retail – UK mortgages
RMS 1–3250,937 24,844   275,781 81 180   261 
RMS 4–66,557 11,388   17,945 10 140   150 
RMS 7–923 2,443   2,466  72   72 
RMS 10 734   734  24   24 
RMS 11–13 2,374   2,374  136   136 
RMS 14  3,416 9,622 13,038   311 253 564 
257,517 41,783 3,416 9,622 312,338 91 552 311 253 1,207 
Retail – credit cards
RMS 1–33,587 5   3,592 7    7 
RMS 4–66,497 1,441   7,938 66 70   136 
RMS 7–91,332 1,246   2,578 47 167   214 
RMS 10 227   227  52   52 
RMS 11–13 368   368  144   144 
RMS 14  289  289   113  113 
11,416 3,287 289  14,992 120 433 113  666 
Retail – loans and overdrafts
RMS 1–3659 1   660 2    2 
RMS 4–65,902 451   6,353 90 24   114 
RMS 7–91,724 657   2,381 69 83   152 
RMS 1053 199   252 5 45   50 
RMS 11–1319 405   424 3 163   166 
RMS 14  247  247   126  126 
8,357 1,713 247  10,317 169 315 126  610 
Retail – UK Motor Finance
RMS 1–38,969 743   9,712 66 9   75 
RMS 4–62,778 930   3,708 25 20   45 
RMS 7–9425 325   750 2 13   15 
RMS 10 99   99  8   8 
RMS 11–132 148   150  26   26 
RMS 14  154  154   81  81 
12,174 2,245 154  14,573 93 76 81  250 
Retail – other
RMS 1–312,588 328   12,916 9 4   13 
RMS 4–61,311 213   1,524 4 11   15 
RMS 7–9 90   90  3   3 
RMS 10 5   5      
RMS 11–1391 7   98      
RMS 14  157  157   52  52 
13,990 643 157  14,790 13 18 52  83 
Total Retail303,454 49,671 4,263 9,622 367,010 486 1,394 683 253 2,816 
F-99

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowance (continued)Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2022
Commercial Banking
CMS 1–511,906 14   11,920 2    2 
CMS 6–1016,689 293   16,982 21 2   23 
CMS 11–1430,646 4,963   35,609 123 83   206 
CMS 15–183,257 4,352   7,609 46 239   285 
CMS 1912 810   822  74   74 
CMS 20–23  3,348  3,348   1,069  1,069 
62,510 10,432 3,348  76,290 192 398 1,069  1,659 
Other1
(3,198)   (3,198)     
Total loans and advances to customers362,766 60,103 7,611 9,622 440,102 678 1,792 1,752 253 4,475 
In respect of:
Retail303,454 49,671 4,263 9,622 367,010 486 1,394 683 253 2,816 
Commercial Banking62,510 10,432 3,348  76,290 192 398 1,069  1,659 
Other1
(3,198)   (3,198)     
Total loans and advances to customers362,766 60,103 7,611 9,622 440,102 678 1,792 1,752 253 4,475 
1Includes centralised fair value hedge accounting adjustments.
Reverse repurchase agreements
Banks
CMS 1–53,292    3,292      
CMS 6–10258    258      
CMS 11–14          
CMS 15–18          
CMS 19          
CMS 20–23          
3,550    3,550      
Customers
CMS 1–53,752    3,752      
CMS 6–1031,957    31,957      
CMS 11–14          
CMS 15–18          
CMS 19          
CMS 20–23          
35,709    35,709      
Total reverse repurchase agreements39,259    39,259      
F-100

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Undrawn exposuresExpected credit loss allowance
Gross undrawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2022
Retail – UK mortgages
RMS 1–316,003 159   16,162      
RMS 4–683 62   145 1    1 
RMS 7–9 25   25      
RMS 10 7   7      
RMS 11–13 21   21  1   1 
RMS 14  17 67 84      
16,086 274 17 67 16,444 1 1   2 
Retail – credit cards
RMS 1–339,384 30   39,414 16    16 
RMS 4–614,355 2,975   17,330 32 28   60 
RMS 7–9580 422   1,002 5 8   13 
RMS 10 46   46  2   2 
RMS 11–13 76   76  6   6 
RMS 14  45  45      
54,319 3,549 45  57,913 53 44   97 
Retail – loans and overdrafts
RMS 1–34,174 2   4,176 4    4 
RMS 4–61,618 386   2,004 6 12   18 
RMS 7–9253 159   412 6 18   24 
RMS 106 36   42  7   7 
RMS 11–13 61   61  15   15 
RMS 14  17  17      
6,051 644 17  6,712 16 52   68 
Retail – UK Motor Finance
RMS 1–3318    318      
RMS 4–61,259    1,259 2    2 
RMS 7–9347 1   348      
RMS 10          
RMS 11–13          
RMS 14          
1,924 1   1,925 2    2 
Retail – other
RMS 1–3702    702      
RMS 4–6198    198 3    3 
RMS 7–9          
RMS 10          
RMS 11–13          
RMS 14          
900    900 3    3 
Total Retail79,280 4,468 79 67 83,894 75 97   172 
F-101

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Gross undrawn exposures and expected credit loss allowance (continued)Undrawn exposuresExpected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2022
Commercial Banking
CMS 1–515,266    15,266 1    1 
CMS 6–1016,508 34   16,542 11 2   13 
CMS 11–148,657 1,296   9,953 27 27   54 
CMS 15–18779 800   1,579 8 42   50 
CMS 19 85   85  10   10 
CMS 20–23  48  48   4  4 
41,210 2,215 48  43,473 47 81 4  132 
Other
CMS 1–52    2      
CMS 6–10          
CMS 11–14          
CMS 15–18          
CMS 19          
CMS 20–23          
2 

   2      
Total120,492 6,683 127 67 127,369 122 178 4  304 
In respect of:
Retail79,280 4,468 79 67 83,894 75 97   172 
Commercial Banking41,210 2,215 48  43,473 47 81 4  132 
Other2    2      
Total120,492 6,683 127 67 127,369 122 178 4  304 
F-102

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2021
Loans and advances to banks
CMS 1–54,108 – – – 4,108 – – – – – 
CMS 6–10368 – – – 368 – – – – – 
CMS 11–14– – – – – – – – 
CMS 15–18– – – – – – – – – – 
CMS 19– – – – – – – – – – 
CMS 20–23– – – – – – – – – – 
4,478 – – – 4,478 – – – – – 
Loans and advances to customers
Retail – UK mortgages
RMS 1–3270,649 9,785 – – 280,434 48 146 – – 194 
RMS 4–62,971 8,288 – – 11,259 – 104 – – 104 
RMS 7–92,258 – – 2,267 – 64 – – 64 
RMS 10– 355 – – 355 – 15 – – 15 
RMS 11–13– 1,112 – – 1,112 – 65 – – 65 
RMS 14– – 1,940 10,977 12,917 – – 184 210 394 
273,629 21,798 1,940 10,977 308,344 48 394 184 210 836 
Retail – credit cards1
RMS 1–35,076 15 – – 5,091 – – – 
RMS 4–66,023 1,092 – – 7,115 58 43 – – 101 
RMS 7–9819 623 – – 1,442 29 71 – – 100 
RMS 10– 112 – – 112 – 22 – – 22 
RMS 11–13– 235 – – 235 – 82 – – 82 
RMS 14– – 292 – 292 – – 128 – 128 
11,918 2,077 292 – 14,287 96 218 128 – 442 
Retail – loans and overdrafts
RMS 1–31,426 – – 1,428 – – – 
RMS 4–65,794 499 – – 6,293 79 23 – – 102 
RMS 7–9938 286 – – 1,224 39 33 – – 72 
RMS 1018 74 – – 92 14 – – 16 
RMS 11–13244 – – 249 83 – – 84 
RMS 14– – 271 – 271 – – 139 – 139 
8,181 1,105 271 – 9,557 126 153 139 – 418 
Retail – UK Motor Finance
RMS 1–38,758 465 – – 9,223 79 – – 85 
RMS 4–62,904 844 – – 3,748 22 19 – – 41 
RMS 7–9583 298 – – 881 15 – – 20 
RMS 10– 69 – – 69 – – – 
RMS 11–13152 – – 154 – 27 – – 27 
RMS 14– – 201 – 201 – – 116 – 116 
12,247 1,828 201 – 14,276 106 74 116 – 296 
Retail – other1
RMS 1–39,715 228 – – 9,943 – – 
RMS 4–61,386 265 – – 1,651 11 – – 19 
RMS 7–9– 88 – – 88 – – – 
RMS 10– – – – – – – – 
RMS 11–1397 10 – – 107 – – – – – 
RMS 14– – 169 – 169 – – 52 – 52 
11,198 593 169 – 11,960 14 15 52 – 81 
Total Retail317,173 27,401 2,873 10,977 358,424 390 854 619 210 2,073 
F-103

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Gross drawn exposures and expected credit loss allowance (continued)Drawn exposuresExpected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2021
Commercial Banking1
CMS 1–511,678 34 – – 11,712 – – – 
CMS 6–1019,822 309 – – 20,131 21 – – – 21 
CMS 11–1431,979 3,453 – – 35,432 83 76 – – 159 
CMS 15–182,181 2,832 – – 5,013 14 143 – – 157 
CMS 19– 855 – – 855 – 39 – – 39 
CMS 20–23– – 3,533 – 3,533 – – 954 – 954 
65,660 7,483 3,533 – 76,676 119 258 954 – 1,331 
Other2
(467)– – – (467)400 – – – 400 
Total loans and advances to customers382,366 34,884 6,406 10,977 434,633 909 1,112 1,573 210 3,804 
In respect of:
Retail317,173 27,401 2,873 10,977 358,424 390 854 619 210 2,073 
Commercial Banking65,660 7,483 3,533 – 76,676 119 258 954 – 1,331 
Other2
(467)– – – (467)400 – – – 400 
Total loans and advances to customers382,366 34,884 6,406 10,977 434,633 909 1,112 1,573 210 3,804 
1    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
2    Includes centralised fair value hedge accounting adjustments and a central adjustment of £400 million that was applied in respect of uncertainty in the economic outlook.
Reverse repurchase agreements
Banks
CMS 1–52,901 – – – 2,901 – – – – – 
CMS 6–1095 – – – 95 – – – – – 
CMS 11–14– – – – – – – – – – 
CMS 15–18– – – – – – – – – – 
CMS 19– – – – – – – – – – 
CMS 20–23– – – – – – – – – – 
2,996 – – – 2,996 – – – – – 
Customers
CMS 1–510,399 – – – 10,399 – – – – – 
CMS 6–1036,313 – – – 36,313 – – – – – 
CMS 11–14– – – – – – – – – – 
CMS 15–18– – – – – – – – – – 
CMS 19– – – – – – – – – – 
CMS 20–23– – – – – – – – – – 
46,712 – – – 46,712 – – – – – 
Total reverse repurchase agreements49,708 – – – 49,708 – – – – – 
F-104

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Gross undrawn exposures and expected credit loss allowanceUndrawn exposuresExpected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2021
Retail – UK mortgages
RMS 1–316,947 67 – – 17,014 – – – 
RMS 4–624 25 – – 49 – – – – – 
RMS 7–9– – – – – – – – 
RMS 10– – – – – – – – – – 
RMS 11–13– – – – – – – – – – 
RMS 14– – 13 72 85 – – – – – 
16,971 95 13 72 17,151 – – – 
Retail – credit cards1
RMS 1–347,427 81 – – 47,508 23 – – 25 
RMS 4–68,811 2,160 – – 10,971 22 22 – – 44 
RMS 7–9242 172 – – 414 – – 
RMS 10– 31 – – 31 – – – 
RMS 11–13– 58 – – 58 – – – 
RMS 14– – 55 – 55 – – – – – 
56,480 2,502 55 – 59,037 48 31 – – 79 
Retail – loans and overdrafts
RMS 1–35,123 – – 5,126 – – – 
RMS 4–61,180 228 – – 1,408 – – 
RMS 7–997 48 – – 145 – – 
RMS 1011 – – 12 – – – 
RMS 11–13– 29 – – 29 – – – 
RMS 14– – 18 – 18 – – – – – 
6,401 319 18 – 6,738 10 17 – – 27 
Retail – UK Motor Finance
RMS 1–3277 – – – 277 – – – – – 
RMS 4–61,180 – – – 1,180 – – – 
RMS 7–9527 – – – 527 – – – – – 
RMS 10– – – – – – – – – – 
RMS 11–13– – – – – – – – 
RMS 14– – – – – – – – – – 
1,985 – – – 1,985 – – – 
Retail – other1
RMS 1–3598 – – – 598 – – – – – 
RMS 4–6298 – – – 298 – – – 
RMS 7–9– – – – – – – – – – 
RMS 10– – – – – – – – – – 
RMS 11–13– – – – – – – – – – 
RMS 14– – – – – – – – – – 
896 – – – 896 – – – 
Total Retail82,733 2,916 86 72 85,807 62 48 – – 110 
F-105

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Gross undrawn exposures and expected credit loss allowance (continued)Undrawn exposuresExpected credit loss allowance
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total
£m
At 31 December 2021
Commercial Banking1
CMS 1–518,993 – – 18,994 – – – 
CMS 6–1012,986 47 – – 13,033 13 – – – 13 
CMS 11–147,237 1,212 – – 8,449 21 18 – – 39 
CMS 15–18453 347 – – 800 17 – – 23 
CMS 19– 33 – – 33 – – – 
CMS 20–23– – 67 – 67 – – – 
39,669 1,640 67 – 41,376 41 38 – 84 
Other
CMS 1–5– – – – – – – – – – 
CMS 6–10501 – – – 501 – – – – – 
CMS 11–14– – – – – – – – – – 
CMS 15–18– – – – – – – – – – 
CMS 19– – – – – – – – – – 
CMS 20–23– – – – – – – – – – 
501 – – – 501 – – 

– – – 
Total122,903 4,556 153 72 127,684 103 86 – 194 
In respect of:
Retail82,733 2,916 86 72 85,807 62 48 – – 110 
Commercial Banking39,669 1,640 67 – 41,376 41 38 – 84 
Other501 – – – 501 – – – – – 
Total122,903 4,556 153 72 127,684 103 86 – 194 
1    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.



F-106

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Cash and balances at central banks
Significantly all of the Group’s cash and balances at central banks of £72,005 million (2021: £54,279 million) are due from the Bank of England or the Deutsche Bundesbank.
Debt securities held at amortised cost
An analysis by credit rating of the Group's debt securities held at amortised cost is provided below:
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Government securities247  247 202 – 202 
Asset-backed securities:
Mortgage-backed securities3,712  3,712 1,457 – 1,457 
Other asset-backed securities1,946 2 1,948 1,590 18 1,608 
5,658 2 5,660 3,047 18 3,065 
Corporate and other debt securities1,431 1 1,432 1,296 1,297 
Gross exposure7,336 3 7,339 4,545 19 4,564 
Allowance for impairment losses(8)(2)
Total debt securities held at amortised cost7,331 4,562 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2022: £nil; 2021: £18 million) and not rated (2022: £3 million; 2021: £1 million).
Financial assets at fair value through other comprehensive income (excluding equity shares)
An analysis of the Group's financial assets at fair value through other comprehensive income is included in note 18. The credit quality of the Group's financial assets at fair value through other comprehensive income (excluding equity shares) is set out below:
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Debt securities:
Government securities11,196  11,196 14,599 – 14,599 
Asset-backed securities87 51 138 – 55 55 
Corporate and other debt securities11,470 41 11,511 13,087 44 13,131 
22,753 92 22,845 27,686 99 27,785 
Total financial assets at fair value through other comprehensive income22,753 92 22,845 27,686 99 27,785 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2022: £51 million; 2021: £55 million) and not rated (2022: £41 million; 2021: £44 million).
Derivative assets
An analysis of derivative assets is given in note 14. The Group reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the Group's net credit risk relating to derivative assets of £2,046 million (2021: £3,142 million), cash collateral of £767 million (2021: £1,621 million) was held and a further £17 million (2021: £67 million) was due from OECD banks.
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Trading and other2,435 283 2,718 3,991 834 4,825 
Hedging14 5 19 52 – 52 
2,449 288 2,737 4,043 834 4,877 
Due from fellow Lloyds Banking Group undertakings1,120 634 
Total derivative financial instruments3,857 5,511 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2022: £112 million; 2021: £622 million) and not rated (2022: £176 million; 2021: £212 million).
Financial guarantees and irrevocable loan commitments
Financial guarantees represent undertakings that the Group will meet a customer’s obligation to third parties if the customer fails to do so. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. The Group is theoretically exposed to loss in an amount equal to the total guarantees or unused commitments, however, the likely amount of loss is expected to be significantly less. Most commitments to extend credit are contingent upon customers maintaining specific credit standards.

F-107

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
(D)Collateral held as security for financial assets
The principal types of collateral accepted by the Group include: residential and commercial properties; charges over business assets such as premises, inventory and accounts receivable; financial instruments, cash and guarantees from third-parties. The terms and conditions associated with the use of the collateral are varied and are dependent on the type of agreement and the counterparty. The Group holds collateral against loans and advances and irrevocable loan commitments; qualitative and, where appropriate, quantitative information is provided in respect of this collateral below. Collateral held as security for financial assets at fair value through profit or loss and for derivative assets is also shown below.
The Group holds collateral in respect of loans and advances to banks and customers as set out below. The Group does not hold collateral against debt securities, comprising asset-backed securities and corporate and other debt securities, which are classified as financial assets held at amortised cost.
Loans and advances to banks
There were reverse repurchase agreements which are accounted for as collateralised loans within loans and advances to banks with a carrying value of £3,550 million (2021: £2,996 million), against which the Group held collateral with a fair value of £nil (2021: £92 million).
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Loans and advances to customers
Retail lending
Mortgages
An analysis by loan to value ratio of the Group’s residential mortgage lending is provided below. The value of collateral used in determining the loan to value ratios has been estimated based upon the last actual valuation, adjusted to take into account subsequent movements in house prices, after making allowances for indexation error and dilapidations. The market takes into account many factors, including environmental considerations such as flood risk and energy efficient additions, in arriving at the value of a home.
In some circumstances, where the discounted value of the estimated net proceeds from the liquidation of collateral (i.e. net of costs, expected haircuts and anticipated changes in the value of the collateral to the point of sale) is greater than the estimated exposure at default, no credit losses are expected and no ECL allowance is recognised.
20222021
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total gross
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
POCI
£m
Total gross
£m
Less than 70 per cent210,457 33,205 3,161 8,845 255,668 217,830 19,766 1,717 9,872 249,185 
70 per cent to 80 per cent31,788 5,264 170 359 37,581 42,808 1,632 134 572 45,146 
80 per cent to 90 per cent11,942 2,604 48 149 14,743 12,087 253 52 184 12,576 
90 per cent to 100 per cent3,319 606 13 113 4,051 779 46 14 135 974 
Greater than 100 per cent11 104 24 156 295 125 101 23 214 463 
Total257,517 41,783 3,416 9,622 312,338 273,629 21,798 1,940 10,977 308,344 
The energy performance certificate (EPC) profile of the security associated with the Group’s UK mortgage portfolio is shown below:
20222021
EPC profile£m%£m%
A731 0.2 563 0.2 
B37,075 11.9 34,070 11.0 
C60,086 19.2 54,636 17.7 
D93,010 29.8 88,752 28.8 
E35,015 11.2 35,086 11.4 
F6,990 2.2 7,258 2.4 
G1,519 0.5 1,546 0.5 
Unrated properties77,912 25.0 86,433 28.0 
Total312,338 100.0 308,344 100.0 
The above data is sourced using the latest available government EPC information as at the relevant balance sheet date. The Group has no EPC data available for 25.0 per cent (2021: 28.0 per cent) of the UK mortgage portfolio, these are classified as unrated properties.
EPC ratings are not considered to be a material credit risk factor,and do not form part of the Group’s credit risk calculations.
Other
The majority of non-mortgage retail lending is unsecured. At 31 December 2022, Stage 3 non-mortgage lending amounted to £475 million, net of an impairment allowance of £372 million (2021: £498 million, net of an impairment allowance of £435 million).
Stage 1 and Stage 2 non-mortgage retail lending amounted to £53,825 million (2021: £49,147 million). Lending decisions are predominantly based on an obligor’s ability to repay rather than reliance on the disposal of any security provided. Where the lending is secured, collateral values are rigorously assessed at the time of loan origination and are thereafter monitored in accordance with business unit credit policy.
The Group's credit risk disclosures for unimpaired non-mortgage retail lending show assets gross of collateral and therefore disclose the maximum loss exposure. The Group believes that this approach is appropriate.

F-108

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Commercial lending
Reverse repurchase transactions
At 31 December 2022 there were reverse repurchase agreements which were accounted for as collateralised loans with a carrying value of £35,709 million (2021: £46,712 million), against which the Group held collateral with a fair value of £29,011 million (2021: £48,423 million), all of which the Group was able to repledge. These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Stage 3 secured lending
The value of collateral is re-evaluated and its legal soundness re-assessed if there is observable evidence of distress of the borrower; this evaluation is used to determine potential loss allowances and management’s strategy to try to either repair the business or recover the debt.
At 31 December 2022, Stage 3 secured commercial lending amounted to £389 million, net of an impairment allowance of £159 million (2021: £608 million, net of an impairment allowance of £198 million). The fair value of the collateral held in respect of impaired secured commercial lending was £471 million (2021: £693 million). In determining the fair value of collateral, no specific amounts have been attributed to the costs of realisation. For the purposes of determining the total collateral held by the Group in respect of impaired secured commercial lending, the value of collateral for each loan has been limited to the principal amount of the outstanding advance in order to eliminate the effects of any over-collateralisation and to provide a clearer representation of the Group’s exposure.
Stage 3 secured commercial lending and associated collateral relates to lending to property companies and to customers in the financial, business and other services; transport, distribution and hotels; and construction industries.
Stage 1 and Stage 2 secured lending
For Stage 1 and Stage 2 secured commercial lending, the Group reports assets gross of collateral and therefore discloses the maximum loss exposure. The Group believes that this approach is appropriate as collateral values at origination and during a period of good performance may not be representative of the value of collateral if the obligor enters a distressed state.
Stage 1 and Stage 2 secured commercial lending is predominantly managed on a cash flow basis. On occasion, it may include an assessment of underlying collateral, although, for Stage 3 lending, this will not always involve assessing it on a fair value basis. No aggregated collateral information for the entire unimpaired secured commercial lending portfolio is provided to key management personnel.
Financial assets at fair value through profit or loss (excluding equity shares)
Securities held as collateral in the form of stock borrowed amounted to £16,667 million (2021: £7,052 million). Of this amount, £8,311 million (2021: £1,086 million) had been resold or repledged as collateral for the Group’s own transactions.
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Derivative assets, after offsetting of amounts under master netting arrangements
The Group reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the net derivative assets after offsetting of amounts under master netting arrangements of £2,046 million (2021: £3,142 million), cash collateral of £767 million (2021: £1,621 million) was held.
Irrevocable loan commitments and other credit-related contingencies
At 31 December 2022, the Group held irrevocable loan commitments and other credit-related contingencies of £60,682 million (2021: £58,030 million). Collateral is held as security, in the event that lending is drawn down, on £16,442 million (2021: £17,149 million) of these balances.
Collateral repossessed
During the year, £219 million of collateral was repossessed (2021: £86 million), consisting primarily of residential property. In respect of retail portfolios, the Group does not take physical possession of properties or other assets held as collateral and uses external agents to realise the value as soon as practicable, generally at auction, to settle indebtedness. Any surplus funds are returned to the borrower or are otherwise dealt with in accordance with appropriate insolvency regulations. In certain circumstances the Group takes physical possession of assets held as collateral against commercial lending. In such cases, the assets are carried on the Group’s balance sheet and are classified according to the Group’s accounting policies.
(E)Collateral pledged as security
The Group pledges assets primarily for repurchase agreements and securities lending transactions which are generally conducted under terms that are usual and customary for standard securitised borrowing contracts.
Repurchase transactions
Amortised cost
There are balances arising from repurchase transactions with banks of £33,003 million (2021: £30,085 million), which include amounts due under the Bank of England's Term Funding Scheme with additional incentives for SMEs (TFSME); the fair value of the collateral provided under these agreements at 31 December 2022 was £39,535 million (2021: £39,918 million).
There are balances arising from repurchase transactions with customers of £15,587 million (2021: £21 million); the fair value of the collateral provided under these agreements at 31 December 2022 was £14,197 million (2021: £112 million).
Securities lending transactions
The following on-balance sheet financial assets have been lent to counterparties under securities lending transactions:
2022
£m
2021
£m
Financial assets at fair value through other comprehensive income5,408 2,724 
Total5,408 2,724 
Securitisations and covered bonds
In addition to the assets detailed above, the Group also holds assets that are encumbered through the Group’s asset-backed conduits and its securitisation and covered bond programmes. Further details of these assets are provided in note 25.


F-109

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Liquidity risk
Liquidity risk is defined as the risk that the Group has insufficient financial resources to meet its commitments as they fall due, or can only secure them at excessive cost. Liquidity risk is managed through a series of measures, tests and reports that are primarily based on contractual maturity. The Group carries out monthly stress testing of its liquidity position against a range of scenarios, including those prescribed by the PRA. The Group’s liquidity risk appetite is also calibrated against a number of stressed liquidity metrics.
The tables below analyse financial instrument liabilities of the Group on an undiscounted future cash flow basis according to contractual maturity, into relevant maturity groupings based on the remaining period at the balance sheet date; balances with no fixed maturity are included in the over 5 years category. Certain balances, included in the table below on the basis of their residual maturity, are repayable on demand upon payment of a penalty.
Up to 1
month
£m
1–3
months
£m
3–12
months
£m
1–5
years
£m
Over 5
years
£m
Total
£m
At 31 December 2022
Deposits from banks3,728 28 179 673 83 4,691 
Customer deposits430,808 3,565 7,164 4,882 304 446,723 
Repurchase agreements at amortised cost12,494 6,188 904 33,054 38 52,678 
Financial liabilities at fair value through profit or loss84 60 100 1,565 3,736 5,545 
Debt securities in issue4,400 8,571 6,717 25,886 7,802 53,376 
Lease liabilities7 52 161 557 611 1,388 
Subordinated liabilities24 89 687 4,775 7,945 13,520 
Total non-derivative financial liabilities451,545 18,553 15,912 71,392 20,519 577,921 
Derivative financial liabilities:
Gross settled derivatives – outflows2,815 3,241 3,501 7,920 4,700 22,177 
Gross settled derivatives – inflows(1,927)(2,996)(3,372)(7,862)(4,731)(20,888)
Gross settled derivatives – net flows888 245 129 58 (31)1,289 
Net settled derivative liabilities2,652 (19)54 271 250 3,208 
Total derivative financial liabilities3,540 226 183 329 219 4,497 
At 31 December 2021
Deposits from banks1,812 136 32 1,420 216 3,616 
Customer deposits439,193 1,540 3,616 5,046 569 449,964 
Repurchase agreements at amortised cost475 417 243 30,987 32,129 
Financial liabilities at fair value through profit or loss81 21 242 1,572 4,677 6,593 
Debt securities in issue4,367 5,307 8,603 27,715 4,708 50,700 
Lease liabilities61 158 578 832 1,631 
Subordinated liabilities30 39 370 5,418 5,679 11,536 
Total non-derivative financial liabilities445,960 7,521 13,264 72,736 16,688 556,169 
Derivative financial liabilities:
Gross settled derivatives – outflows2,577 573 4,232 11,280 4,990 23,652 
Gross settled derivatives – inflows(2,462)(425)(4,168)(10,945)(4,734)(22,734)
Gross settled derivatives – net flows115 148 64 335 256 918 
Net settled derivative liabilities2,654 (21)(6)145 360 3,132 
Total derivative financial liabilities2,769 127 58 480 616 4,050 
The principal amount for undated subordinated liabilities with no redemption option is included within the over 5 years column; interest of £16 million (2021: £19 million) per annum which is payable in respect of those instruments for as long as they remain in issue is not included beyond 5 years.

F-110

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The following table sets out the amounts and residual maturities of the Group's off-balance sheet contingent liabilities, commitments and guarantees.
Within 1
year
£m
1–3
years
£m
3–5
years
£m
Over 5
years
£m
Total
£m
At 31 December 2022
Acceptances and endorsements58    58 
Other contingent liabilities1,667 548 181 446 2,842 
Total contingent liabilities1,725 548 181 446 2,900 
Lending commitments and guarantees91,310 8,256 10,780 16,984 127,330 
Other commitments  10 29 39 
Total commitments and guarantees91,310 8,256 10,790 17,013 127,369 
Total contingents, commitments and guarantees93,035 8,804 10,971 17,459 130,269 
At 31 December 2021
Acceptances and endorsements21 – – – 21 
Other contingent liabilities1,362 242 258 457 2,319 
Total contingent liabilities1,383 242 258 457 2,340 
Lending commitments and guarantees97,587 15,506 9,853 4,678 127,624 
Other commitments– 18 – 42 60 
Total commitments and guarantees97,587 15,524 9,853 4,720 127,684 
Total contingents, commitments and guarantees98,970 15,766 10,111 5,177 130,024 
Capital risk
Capital is actively managed on an ongoing basis for both the Group and its regulated banking subsidiaries, with associated capital policies and procedures subjected to regular review. The Group assesses both its regulatory capital requirements and the quantity and quality of capital resources that it holds to meet those requirements through applying the capital directives and regulations implemented in the UK by the Prudential Regulation Authority (PRA) and supplemented through additional regulation under the PRA Rulebook and associated statements of policy, supervisory statements and other regulatory guidance. Regulatory capital ratios are considered a key part of the budgeting and planning processes and forecast ratios are reviewed by the Group and Ring-Fenced Banks Asset and Liability Committee. Target capital levels take account of current and future regulatory requirements, capacity for growth and to cover uncertainties. Details of the Group's capital resources are provided in the table marked audited on page 43.
NOTE 45: CASH FLOW STATEMENT
(A)    Change in operating assets
2022
£m
20211
£m
20201
£m
Change in amounts due from fellow Lloyds Banking Group undertakings(77)(1)1,116 
Change in other financial assets held at amortised cost(167)3,406 (8,714)
Change in financial assets at fair value through profit or loss427 (124)610 
Change in derivative financial instruments(2,877)1,548 479 
Change in other operating assets(206)345 627 
Change in operating assets(2,900)5,174 (5,882)
1Restated, see page F-14.
(B)    Change in operating liabilities
2022
£m
2021
£m
2020
£m
Change in deposits from banks and repurchase agreements4,213 8,451 1,404 
Change in customer deposits and repurchase agreements12,365 14,825 37,728 
Change in amounts due to fellow Lloyds Banking Group undertakings(603)(806)(1,316)
Change in financial liabilities at fair value through profit or loss(859)(380)(946)
Change in derivative financial instruments1,248 (3,585)(1,603)
Change in debt securities in issue332 (10,569)(17,138)
Change in other operating liabilities1
198 174 (288)
Change in operating liabilities16,894 8,110 17,841 
1Includes a decrease of £150 million (2021: decrease of £182 million; 2020: decrease of £163 million) in respect of lease liabilities.

F-111

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 45: CASH FLOW STATEMENT (continued)
(C)    Non-cash and other items
2022
£m
2021
£m
2020
£m
Depreciation and amortisation2,348 2,777 2,670 
Revaluation of investment properties – 20 
Allowance for loan losses1,335 (1,085)3,802 
Write-off of allowance for loan losses, net of recoveries(759)(935)(1,279)
Impairment charge (credit) relating to undrawn balances111 (231)253 
Impairment of financial assets at fair value through other comprehensive income6 (2)
Regulatory and legal provisions225 1,177 414 
Other provision movements(134)(82)80 
Net charge in respect of defined benefit schemes125 236 247 
Foreign exchange impact on balance sheet1
30 159 823 
Interest expense on subordinated liabilities377 570 846 
Other non-cash items(673)(1,173)(1,216)
Total non-cash items2,991 1,411 6,665 
Contributions to defined benefit schemes(2,533)(1,347)(1,153)
Payments in respect of regulatory and legal provisions(587)(680)(2,165)
Other (45)137 
Total other items(3,120)(2,072)(3,181)
Non-cash and other items(129)(661)3,484 
1    When considering the movement on each line of the balance sheet, the impact of foreign exchange rate movements is removed in order to show the underlying cash impact.
(D)    Analysis of cash and cash equivalents as shown in the balance sheet
2022
£m
20211
£m
20201
£m
Cash and balances at central banks72,005 54,279 49,888 
Less mandatory reserve deposits2
(1,935)(2,007)(1,736)
70,070 52,272 48,152 
Loans and advances to banks and reverse repurchase agreements11,913 7,474 5,950 
Less amounts with a maturity of three months or more(6,782)(3,786)(2,480)
5,131 3,688 3,470 
Total cash and cash equivalents75,201 55,960 51,622 
1Restated, see page F-14.
2    Mandatory reserve deposits are held with local central banks in accordance with statutory requirements. Where these deposits are not held in demand accounts and are not available to finance the Group’s day-to-day operations they are excluded from cash and cash equivalents.
NOTE 46: EVENTS SINCE THE BALANCE SHEET DATE
Acquisition of Tusker
On 21 February 2023, Lloyds Bank Asset Finance Limited, a wholly-owned subsidiary of the Group, acquired 100 per cent of the ordinary share capital of Hamsard 3352 Limited (“Tusker”), which together with its subsidiaries operates a vehicle management and leasing business. The acquisition will enable the Group to expand its salary sacrifice proposition within motor finance. Cash consideration was approximately £300 million1. As a result of the limited time available between the acquisition and the approval of these financial statements, the Group is still in the process of finalising the fair value of the individual assets and liabilities acquired including the associated identifiable intangible assets and goodwill.
1    Subject to customary adjustments.
NOTE 47: FUTURE ACCOUNTING DEVELOPMENTS
The IASB has issued a number of minor amendments to IFRSs effective 1 January 2023 (including IAS 1 Presentation of Financial Statements and IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors). These amendments are not applicable for the year ended 31 December 2022 and have not been applied in preparing these financial statements. They are not expected to have a significant impact on the Group.
F-112



























ADDITIONAL INFORMATION
(UNAUDITED)
110

BANK BALANCE SHEET
at 31 December
ADDITIONAL INFORMATION
(UNAUDITED)
Note
2022
£ million
2021
£ million
Assets
Cash and balances at central banks66,783 49,618 
Items in the course of collection from banks182 99 
Financial assets at fair value through profit or loss34,994 4,529 
Derivative financial instruments47,793 6,898 
Loans and advances to banks7,984 4,291 
Loans and advances to customers113,948 116,716 
Reverse repurchase agreements39,259 49,708 
Debt securities6,471 3,756 
Due from fellow Lloyds Banking Group undertakings119,282 108,424 
Financial assets at amortised cost5286,944 282,895 
Financial assets at fair value through other comprehensive income722,675 25,529 
Other intangible assets83,698 3,096 
Current tax recoverable312 245 
Deferred tax assets143,556 2,434 
Investment in subsidiary undertakings931,197 30,588 
Retirement benefit assets162,075 2,420 
Other assets103,086 3,473 
Total assets433,295 411,824 
Liabilities
Deposits from banks4,465 2,768 
Customer deposits269,473 268,683 
Repurchase agreements at amortised cost18,380 78 
Due to fellow Lloyds Banking Group undertakings20,342 22,872 
Items in the course of transmission to banks238 207 
Financial liabilities at fair value through profit or loss129,244 9,821 
Derivative financial instruments410,347 6,102 
Debt securities in issue1339,819 38,439 
Other liabilities153,260 3,128 
Retirement benefit obligations1650 101 
Other provisions744 771 
Subordinated liabilities175,920 7,907 
Total liabilities382,282 360,877 
Equity
Share capital181,574 1,574 
Share premium account18600 600 
Other reserves19(1,734)824 
Retained profits1
2046,305 43,681 
Shareholders’ equity46,745 46,679 
Other equity instruments184,268 4,268 
Total equity51,013 50,947 
Total equity and liabilities433,295 411,824 
1The Bank recorded a profit after tax for the year of £3,517 million (2021: £3,593 million).
The accompanying notes are an integral part of the Bank financial statements.
111

BANK STATEMENT OF CHANGES IN EQUITY
for the year ended 31 December
ADDITIONAL INFORMATION
(UNAUDITED)
Attributable to ordinary shareholders
Share
capital and
premium
£ million
Other
reserves
£ million
Retained
profits
£ million
Total
£ million
Other
equity
instruments
£ million
Total
£ million
At 1 January 20222,174 824 43,681 46,679 4,268 50,947 
Comprehensive income
Profit for the year  3,276 3,276 241 3,517 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax  (1,232)(1,232) (1,232)
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities (109) (109) (109)
Equity shares (1) (1) (1)
Gains and losses attributable to own credit risk, net of tax  364 364  364 
Movements in cash flow hedging reserve, net of tax (2,452) (2,452) (2,452)
Movements in foreign currency translation reserve,
net of tax
 3  3  3 
Total other comprehensive (loss) income (2,559)(868)(3,427) (3,427)
Total comprehensive (loss) income1,2
 (2,559)2,408 (151)241 90 
Transactions with owners
Distributions on other equity instruments    (241)(241)
Capital contributions received  221 221  221 
Return of capital contributions  (4)(4) (4)
Total transactions with owners  217 217 (241)(24)
Realised gains and losses on equity shares held at fair
value through other comprehensive income
 1 (1)   
At 31 December 20222,174 (1,734)46,305 46,745 4,268 51,013 
1No statement of comprehensive income has been shown for the Bank.
2Total comprehensive income attributable to owners of the parent was £90 million (2021: £3,540 million; 2020: £160 million).
The accompanying notes are an integral part of the Bank financial statements.
112

BANK STATEMENT OF CHANGES IN EQUITY
for the year ended 31 December
ADDITIONAL INFORMATION
(UNAUDITED)
Attributable to ordinary shareholders
Share
capital and
premium
£ million
Other
reserves
£ million
Retained
profits
£ million
Total
£ million
Other
equity
instruments
£ million
Total
£ million
At 1 January 20202,174 1,710 42,470 46,354 4,865 51,219 
Comprehensive income
Profit for the year– – 224 224 417 641 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax– – (102)(102)– (102)
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities– (89)– (89)– (89)
Equity shares– – – 
Gains and losses attributable to own credit risk, net of tax– – (55)(55)– (55)
Movements in cash flow hedging reserve, net of tax– (240)– (240)– (240)
Movements in foreign currency translation reserve,
net of tax
– – – 
Total other comprehensive (loss) income– (324)(157)(481)– (481)
Total comprehensive (loss) income1
– (324)67 (257)417 160 
Transactions with owners
Distributions on other equity instruments– – – – (417)(417)
Issue of other equity instruments– – – – 1,070 1,070 
Capital contributions received– – 140 140 – 140 
Return of capital contributions– – (4)(4)– (4)
Total transactions with owners– – 136 136 653 789 
Realised gains and losses on equity shares held at fair
value through other comprehensive income
– (4)– – – 
At 31 December 20202,174 1,382 42,677 46,233 5,935 52,168 
Comprehensive income
Profit for the year– – 3,249 3,249 344 3,593 
Other comprehensive income
Post-retirement defined benefit scheme remeasurements, net of tax– – 556 556 – 556 
Movements in revaluation reserve in respect of financial assets held at fair value through other comprehensive income, net of tax:
Debt securities– 91 – 91 – 91 
Equity shares– – – 
Gains and losses attributable to own credit risk, net of tax– – (52)(52)– (52)
Movements in cash flow hedging reserve, net of tax– (647)– (647)– (647)
Movements in foreign currency translation reserve,
net of tax
– (2)– (2)– (2)
Total other comprehensive (loss) income– (557)504 (53)– (53)
Total comprehensive (loss) income1
– (557)3,753 3,196 344 3,540 
Transactions with owners
Dividends– – (2,900)(2,900)– (2,900)
Distributions on other equity instruments– – – – (344)(344)
Issue of other equity instruments– – (1)(1)1,550 1,549 
Repurchases and redemptions of other equity instruments– – (9)(9)(3,217)(3,226)
Capital contributions received– – 164 164 – 164 
Return of capital contributions– – (4)(4)– (4)
Total transactions with owners– – (2,750)(2,750)(2,011)(4,761)
Realised gains and losses on equity shares held at fair
value through other comprehensive income
– (1)– – – 
At 31 December 20212,174 824 43,681 46,679 4,268 50,947 
1No statement of comprehensive income has been shown for the Bank, as permitted by section 408 of the Companies Act 2006.
The accompanying notes are an integral part of the Bank financial statements.
113

BANK CASH FLOW STATEMENT
for the year ended 31 December
ADDITIONAL INFORMATION
(UNAUDITED)
Note
2022
£ million
2021
£ million
2020
£ million
Cash flows from operating activities
Profit before tax4,107 3,301 444 
Adjustments for:
Change in operating assets26 (A)(5,368)38,804 71,662 
Change in operating liabilities26 (B)22,262 (28,015)(61,993)
Non-cash and other items26 (C)(2,817)(2,059)1,820 
Tax paid (net)(243)(11)(194)
Net cash provided by operating activities17,941 12,020 11,739 
Cash flows from investing activities
Purchase of financial assets(9,563)(8,775)(7,793)
Proceeds from sale and maturity of financial assets10,641 7,730 5,599 
Purchase of fixed assets(1,674)(1,255)(1,186)
Proceeds from sale of fixed assets3 12 
Additional capital injections to subsidiaries(600)(11)(1,055)
Dividends received from subsidiaries1,850 1,391 44 
Distributions on other equity instruments received125 112 167 
Capital repayments and redemptions32 2,576 1,801 
Disposal of businesses, net of cash disposed5 – – 
Net cash provided by (used in) investing activities819 1,773 (2,411)
Cash flows from financing activities
Dividends paid to ordinary shareholders (2,900)– 
Distributions on other equity instruments(241)(344)(417)
Return of capital contributions(4)(4)(4)
Interest paid on subordinated liabilities(290)(423)(759)
Proceeds from issue of subordinated liabilities837 3,262 496 
Proceeds from issue of other equity instruments 1,549 1,070 
Repayment of subordinated liabilities(2,156)(3,049)(2,726)
Repurchases and redemptions of other equity instruments (3,226)– 
Borrowings from parent company1,852 543 4,799 
Repayments of borrowings to parent company (4,813)(1,403)
Interest paid on borrowings from parent company(200)(226)(98)
Net cash (used in) provided by financing activities(202)(9,631)958 
Effects of exchange rate changes on cash and cash equivalents1 – – 
Change in cash and cash equivalents18,559 4,162 10,286 
Cash and cash equivalents at beginning of year52,230 48,068 37,782 
Cash and cash equivalents at end of year26 (D)70,789 52,230 48,068 
The accompanying notes are an integral part of the Bank financial statements.
114

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022

ADDITIONAL INFORMATION
(UNAUDITED)
NOTE 1: BASIS OF PREPARATION AND ACCOUNTING POLICIES
The financial information of Lloyds Bank plc included on pages 111 to 159 has been prepared on the basis of the measurement and recognition principles of International Financial Reporting Standards. The financial information has been prepared under the historical cost convention, as modified by the revaluation of financial assets measured at fair value through other comprehensive income, certain financial assets and liabilities at fair value through profit or loss and all derivative contracts. The accounting policies of the Bank are the same as those of the Group which are set out in note 2 to the consolidated financial statements. Investments in subsidiaries are carried at historical cost, less any provisions for impairment. Fees payable to the Bank’s auditors by the Group are set out in note 10 to the consolidated financial statements.
NOTE 2: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
The preparation of the Bank’s financial statements in accordance with IFRS requires management to make judgements, estimates and assumptions in applying the accounting policies that affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may be based upon amounts which differ from those estimates. Estimates, judgements and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. In preparing the financial statements, the Bank has considered the impact of climate-related risks on its financial position and performance. While the effects of climate change represent a source of uncertainty, the Bank does not consider there to be a material impact on its judgements and estimates from the physical, transition and other climate-related risks in the short to medium term.
The significant judgements, apart from those involving estimation, made by management in applying the Bank’s accounting policies in these financial statements (critical judgements) and the key sources of estimation uncertainty that may have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year (key sources of estimates), which together are considered critical to the Bank’s results and financial position, are as follows:
Allowance for expected credit losses
Critical judgements:Determining an appropriate definition of default against which a probability of default, exposure at default and loss given default parameter can be evaluated
Establishing the criteria for a significant increase in credit risk (SICR)
The use of management judgement alongside impairment modelling processes to adjust inputs, parameters and outputs to reflect risks not captured by models
Key source of estimation uncertainty:Base case and multiple economic scenarios (MES) assumptions, including the rate of unemployment and the rate of change of house prices, required for creation of MES scenarios and forward-looking credit parameters
The Bank recognises an allowance for expected credit losses (ECLs) for loans and advances to customers and banks, other financial assets held at amortised cost, financial assets (other than equity investments) measured at fair value through other comprehensive income and certain loan commitment and financial guarantee contracts. At 31 December 2022, the Bank’s expected credit loss allowance was £1,692 million (2021: £1,311 million), of which £1,506 million (2021: £1,197 million) was in respect of drawn balances.
The calculation of the Bank’s expected credit loss allowances and provisions against loan commitments and guarantees under IFRS 9 requires the Group to make a number of judgements, assumptions and estimates. Further information on the critical accounting judgements and key sources of estimates (see above) and other significant judgements and estimates is set out in note 16 to the consolidated financial statements.
Defined benefit pension scheme obligations
Critical judgement:Determination of an appropriate yield curve
Key sources of estimation uncertainty:Discount rate applied to future cash flows
Expected lifetime of the schemes’ members
Expected rate of future inflationary increases
The net asset recognised in the balance sheet at 31 December 2022 in respect of the Bank’s defined benefit pension scheme obligations was £2,046 million comprising an asset of £2,075 million and a liability of £29 million (2021: a net asset of £2,384 million comprising an asset of £2,420 million and a liability of £36 million). The Bank’s accounting policy for its defined benefit pension scheme obligations is set out in note 2(K) to the consolidated financial statements.
The accounting valuation of the Bank’s defined benefit pension schemes’ liabilities requires management to make a number of assumptions. The key areas of estimation uncertainty are the discount rate applied to future cash flows, the expected lifetime of the schemes’ members and the expected rate of future inflationary increases.
Income statement and balance sheet sensitivities to changes in the critical accounting estimates and other actuarial assumptions are provided in part (v) of note 16.
115

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
ADDITIONAL INFORMATION
(UNAUDITED)
NOTE 2: CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY (continued)
Regulatory and legal provisions
Critical judgements:Determining the scope of reviews required by regulators
The impact of legal decisions that may be relevant to claims received
Determining whether a reliable estimate is available for obligations arising from past events
Key sources of estimation uncertainty:The number of future complaints
The proportion of complaints that will be upheld
The average cost of redress
At 31 December 2022, the Bank carried provisions of £140 million (2021: £146 million) against the cost of making redress payments to customers and the related administration costs in connection with historical regulatory breaches.
Determining the amount of the provisions, which represent management’s best estimate of the cost of settling these issues, requires the exercise of significant judgement and estimation. It will often be necessary to form a view on matters which are inherently uncertain, such as the scope of reviews required by regulators, and to estimate the number of future complaints, the extent to which they will be upheld, the average cost of redress and the impact of decisions reached by legal and other review processes that may be relevant to claims received. Consequently the continued appropriateness of the underlying assumptions is reviewed on a regular basis against actual experience and other relevant evidence and adjustments made to the provisions where appropriate.
Management has applied significant judgement in determining the provision required for HBOS Reading; further details are provided in note 29 to the consolidated financial statements.
Fair value of financial instruments
Key source of estimation uncertainty:Interest rate spreads, earnings multiples and interest rate volatility
At 31 December 2022, the carrying value of the Bank’s financial instrument assets held at fair value was £35,462 million (2021: £36,956 million), and its financial instrument liabilities held at fair value was £19,591 million (2021: £15,923 million).
The Bank’s valuation control framework and a description of level 1, 2 and 3 financial assets and liabilities is set out in note 41(2) to the consolidated financial statements. The valuation techniques for level 3 financial instruments involve management judgement and estimates, the extent of which depends on the complexity of the instrument and the availability of market observable information. In addition, in line with market practice, the Bank applies credit, debit and funding valuation adjustments in determining the fair value of its uncollateralised derivative positions.
Capitalised software enhancements
Critical judgement:Assessing future trading conditions that could affect the Bank’s business operations
Key source of estimation uncertainty:Estimated useful life of internally generated capitalised software
At 31 December 2022, the carrying value of the Bank’s capitalised software enhancements was £3,698 million (2021: £3,096 million).
In determining the estimated useful life of capitalised software enhancements, management consider the product's lifecycle and the Bank's technology strategy; assets are reviewed annually to assess whether there is any indication of impairment and to confirm that the remaining estimated useful life is still appropriate. For the year ended 31 December 2022, the amortisation charge was £742 million (2021: £750 million), and at 31 December 2022, the weighted-average remaining estimated useful life of the Bank’s capitalised software enhancements was 4.5 years (2021: 4.7 years). If the Bank reduced by one year the estimated useful life of those assets with a remaining estimated useful life of more than two years at 31 December 2022, the 2023 amortisation charge would be approximately £180 million higher.
116

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 3: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
ADDITIONAL INFORMATION
(UNAUDITED)
These comprise:
2022
£m
2021
£m
Loans and advances to customers798 1,121 
Corporate and other debt securities4,192 3,404 
Equity shares4 
Total4,994 4,529 
At 31 December 2022 £4,517 million (2021: £3,116 million) of financial assets at fair value through profit or loss had a contractual residual maturity of greater than one year.
NOTE 4: DERIVATIVE FINANCIAL INSTRUMENTS
Note 14 to the consolidated financial statements includes a discussion of the types of derivatives held by the Group and the Bank and the strategies for doing so.
The fair values and notional amounts of derivative instruments are set out in the following table:
20222021
Contract/
notional
amount
£m
Fair value
assets
£m
Fair value
liabilities
£m
Contract/
notional
amount
£m
Fair value
assets
£m
Fair value
liabilities
£m
Trading and other
Exchange rate contracts:
Spot, forwards and futures17,524 243 369 12,235 143 158 
Currency swaps100,653 1,608 1,710 158,448 965 625 
Options purchased30 1  – – 
Options written30  1 – – 
118,237 1,852 2,080 170,693 1,108 783 
Interest rate contracts:
Interest rate swaps1,452,104 5,817 7,683 1,160,782 5,710 4,897 
Forward rate agreements   21 – – 
Options purchased1,892 59  2,138 20 – 
Options written1,756  59 1,220 – 10 
1,455,752 5,876 7,742 1,164,161 5,730 4,907 
Credit derivatives3,323 58 27 4,439 23 102 
Equity and other contracts1 1  – – – 
Total derivative assets/liabilities - trading and other1,577,313 7,787 9,849 1,339,293 6,861 5,792 
Hedging
Derivatives designated as fair value hedges:
Interest rate swaps50,425  497 56,698 22 307 
Currency swaps35 1  34 – 
50,460 1 497 56,732 29 307 
Derivatives designated as cash flow hedges:
Interest rate swaps47,621   26,876 – – 
Exchange rate forward rate agreements85 5 1 415 
47,706 5 1 27,291 
Total derivative assets/liabilities - hedging98,166 6 498 84,023 37 310 
Total recognised derivative assets/liabilities1,675,479 7,793 10,347 1,423,316 6,898 6,102 

117

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Details of the Bank’s hedging instruments are set out below:
Maturity
At 31 December 2022Up to 1 month
£m
1–3 months
£m
3–12 months
£m
1–5 years
£m
Over 5 years
£m
Total
£m
Fair value hedges
Interest rate
Cross currency swap
Notional    35 35 
Average fixed interest rate    1.28%
Average EUR/GBP exchange rate    1.38 
Interest rate swap
Notional796 486 4,314 23,553 21,276 50,425 
Average fixed interest rate3.20%2.15%0.66%1.90%1.43%
Cash flow hedges
Foreign exchange
Currency swap
Notional 21 52 12  85 
Average EUR/GBP exchange rate     
Average USD/GBP exchange rate1.22 1.23 1.28 1.27  
Interest rate
Interest rate swap
Notional15 9,549 91 17,008 20,958 47,621 
Average fixed interest rate3.29%1.62%3.74%1.39%1.09%
Maturity
At 31 December 2021Up to 1 month
£m
1–3 months
£m
3–12 months
£m
1–5 years
£m
Over 5 years
£m
Total
£m
Fair value hedges
Interest rate
Cross currency swap
Notional– – – – 34 34 
Average fixed interest rate– – – – 1.28%
Average EUR/GBP exchange rate– – – – 1.38 
Interest rate swap
Notional189 1,656 5,271 25,525 24,057 56,698 
Average fixed interest rate1.67%2.09%1.71%1.65%1.83%
Cash flow hedges
Foreign exchange
Currency swap
Notional24 33 301 57 – 415 
Average EUR/GBP exchange rate– – 1.16 1.16 – 
Average USD/GBP exchange rate1.36 1.35 1.37 1.33 – 
Interest rate
Interest rate swap
Notional– – 8,571 10,115 8,190 26,876 
Average fixed interest rate– – 0.56%0.96%0.74%

118

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
The carrying amounts of the Bank’s hedging instruments are as follows:
Carrying amount of the hedging instrument
At 31 December 2022Contract/
notional
amount
£m
Assets
£m
Liabilities
£m
Changes in fair
value used for
calculating hedge
ineffectiveness
£m
Fair value hedges
Interest rate
Currency swaps35 1  (2)
Interest rate swaps50,425  497 (76)
Cash flow hedges
Foreign exchange
Currency swaps85 5 1 26 
Interest rate
Interest rate swaps47,621   (2,688)
Carrying amount of the hedging instrument
At 31 December 2021Contract/
notional
amount
£m
Assets
£m
Liabilities
£m
Changes in fair
value used for
calculating hedge
ineffectiveness
£m
Fair value hedges
Interest rate
Currency swaps34 – (2)
Interest rate swaps56,698 22 307 (294)
Cash flow hedges
Foreign exchange
Currency swaps415 (2)
Interest rate
Interest rate swaps26,876 – – (548)
All amounts are held within derivative financial instruments.

119

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
The Bank’s hedged items are as follows:
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
£m
Cash flow hedging reserve
Continuing
hedges
£m
Discontinued
hedges
£m
At 31 December 2022Assets
£m
Liabilities
£m
Assets
£m
Liabilities
£m
Fair value hedges
Interest rate
Fixed rate issuance1
 22,971  2,353 2,359 
Fixed rate bonds2
19,259  (1,549) (2,326)
Cash flow hedges
Foreign exchange
Foreign currency issuance1
(26)(1)15 
Interest rate
Customer loans3
1,490 (868)(246)
Central bank balances4
1,347 (436)(904)
Customer deposits5
(54)59 (24)
Carrying amount of
the hedged item
Accumulated amount of
fair value adjustment on
the hedged item
Change in
fair value of
hedged item for
ineffectiveness
assessment
£m
Cash flow hedging reserve
Continuing
hedges
£m
Discontinued
hedges
£m
At 31 December 2021Assets
£m
Liabilities
£m
Assets
£m
Liabilities
£m
Fair value hedges
Interest rate
Fixed rate issuance1
– 28,870 – 65 1,018 
Fixed rate bonds2
24,358 – 344 – (736)
Cash flow hedges
Foreign exchange
Foreign currency issuance1
(12)(2)
Interest rate
Customer loans3
510 (117)1,014 
Central bank balances4
– – 211 
Customer deposits5
(42)10 (67)
1Included within debt securities in issue.
2Included within financial assets at fair value through other comprehensive income.
3Included within loans and advances to customers.
4Included within cash and balances at central banks.
5Included within customer deposits.
The accumulated amount of fair value hedge adjustments remaining in the balance sheet for hedged items that have ceased to be adjusted for hedging gains and losses is an asset of £69 million (2021: asset of £71 million) relating to fixed rate issuances.

120

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 4: DERIVATIVE FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Gains and losses arising from hedge accounting are summarised as follows:
Gain (loss)
recognised
in other
comprehensive
income
£m
Hedge
ineffectiveness
recognised in the
income statement1
£m
Amounts reclassified from reserves
to income statement as:
At 31 December 2022Hedged cash
flows will no
longer occur
£m
Hedged item
affected income
statement
£m
Income
statement line
item that includes
reclassified amount
Fair value hedges
Interest rate
Fixed rate issuance(31)
Fixed rate bonds(14)
Cash flow hedges
Foreign exchange
Foreign currency issuance26   1 Interest expense
Interest rate
Customer loans(1,848)(36) (162)Interest income
Central bank balances(1,354)  (196)Interest income
Customer deposits87 4  5 Interest expense
Gain (loss)
recognised
in other
comprehensive
income
£m
Hedge
ineffectiveness
recognised in the
income statement1
£m
Amounts reclassified from reserves
to income statement as:
At 31 December 2021Hedged cash
flows will no
longer occur
£m
Hedged item
affected income
statement
£m
Income
statement line
item that includes
reclassified amount
Fair value hedges
Interest rate
Fixed rate issuance(7)
Fixed rate bonds(7)
Cash flow hedges
Foreign exchange
Foreign currency issuance(3)– – 21 Interest expense
Interest rate
Customer loans(546)(26)– (325)Interest income
Central bank balances– – – (113)Interest income
Customer deposits111 – 18 Interest expense
1Hedge ineffectiveness is included in the income statement within net trading income.
In 2022 and 2021 there were no gains or losses reclassified from the cash flow hedging reserve for which hedge accounting had previously been used but for which the hedged future cash flows are no longer expected to occur.
At 31 December 2022 £6,933 million of total recognised derivative assets of and £8,926 million of total recognised derivative liabilities of (2021: £6,277 million of assets and £5,492 million of liabilities) had a contractual residual maturity of greater than one year.

121

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 5: FINANCIAL ASSETS AT AMORTISED COST
ADDITIONAL INFORMATION
(UNAUDITED)
Year ended 31 December 2022
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Loans and advances to banks
At 1 January 20224,291   4,291     
Exchange and other adjustments417   417     
Transfers to Stage 2(2)2       
Impact of transfers between stages(2)2       
    
Additions and repayments3,284 1  3,285 2   2 
Other changes in credit quality7   7 
Charge to the income statement9   9 
At 31 December 20227,990 3  7,993 9   9 
Allowance for impairment losses(9)  (9)
Net carrying amount7,981 3  7,984 
Loans and advances to customers
At 1 January 2022103,110 12,084 2,698 117,892 358 404 414 1,176 
Exchange and other adjustments1
476 (4)(23)449   (11)(11)
Transfers to Stage 13,024 (2,998)(26) 81 (76)(5) 
Transfers to Stage 2(9,988)10,187 (199) (24)47 (23) 
Transfers to Stage 3(645)(893)1,538  (4)(52)56  
Impact of transfers between stages(7,609)6,296 1,313  (55)242 81 268 
(2)161 109 268 
Other changes in credit quality(123)44 281 202 
Additions and repayments(1,125)(860)(690)(2,675)57 77 (19)115 
Methodology and model changes3 12 (47)(32)
Charge (credit) to the income statement(65)294 324 553 
Advances written off(390)(390)(390)(390)
Recoveries of advances written off in previous
years
44 44 44 44 
At 31 December 202294,852 17,516 2,952 115,320 293 698 381 1,372 
Allowance for impairment losses(293)(698)(381)(1,372)
Net carrying amount94,559 16,818 2,571 113,948 
Drawn ECL coverage2 (%)
0.3 4.0 12.9 1.2 
Reverse repurchase agreements
At 31 December 202239,259   39,259 
Allowance for impairment losses    
Net carrying amount39,259   39,259 
1Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind and derecognising assets as a result of modifications.
2    Allowance for expected credit losses on loans and advances to customers as a percentage of gross loans and advances to customers.
122

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 5: FINANCIAL ASSETS AT AMORTISED COST (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Debt securities
At 1 January 20223,756   3,756     
Exchange and other adjustments179   179     
    
Other changes in credit quality2   2 
Additions and repayments2,541   2,541 3   3 
Charge to the income statement5   5 
At 31 December 20226,476   6,476 5   5 
Allowance for impairment losses(5)  (5)
Net carrying amount6,471   6,471 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2022119,402   119,402 
Allowance for impairment losses(120)  (120)
Net carrying amount119,282   119,282 
Total financial assets at amortised cost267,552 16,821 2,571 286,944 
Movements in the allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Undrawn balances
At 1 January 202257 53 4 114 
Exchange and other adjustments  (1)(1)
Transfers to Stage 110 (10)  
Transfers to Stage 2(5)5   
Transfers to Stage 3(1)(1)2  
Impact of transfers between stages(8)51 (1)42 
(4)45 1 42 
Other items taken to the income statement15 18 (2)31 
Credit to the income statement11 63 (1)73 
At 31 December 202268 116 2 186 
The Bank's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
In respect of:
Loans and advances to banks9   9 
Loans and advances to customers293 698 381 1,372 
Debt securities5   5 
Due from fellow Lloyds Banking Group undertakings120   120 
Financial assets at amortised cost427 698 381 1,506 
Provisions in relation to loan commitments and financial guarantees68 116 2 186 
Total495 814 383 1,692 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)8   8 

123

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 5: FINANCIAL ASSETS AT AMORTISED COST (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Year ended 31 December 2021
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Loans and advances to banks
At 1 January 20214,034 – – 4,034 – – 
Exchange and other adjustments20 – – 20 – – – – 
Other changes in credit quality(3)– – (3)
Additions and repayments237 – – 237 (1)– – (1)
Credit to the income statement(4)– – (4)
At 31 December 20214,291 – – 4,291 – – – – 
Allowance for impairment losses– – – – 
Net carrying amount4,291 – – 4,291 
Loans and advances to customers
At 1 January 2021101,742 21,494 2,867 126,103 589 974 718 2,281 
Exchange and other adjustments1
(123)(12)(45)(180)(1)– (10)(11)
Transfers to Stage 18,555 (8,529)(26)– 273 (267)(6)– 
Transfers to Stage 2(4,514)4,834 (320)– (14)61 (47)– 
Transfers to Stage 3(416)(651)1,067 – (7)(89)96 – 
Impact of transfers between stages3,625 (4,346)721 – (224)43 62 (119)
28 (252)105 (119)
Other changes in credit quality(107)(125)59 (173)
Additions and repayments(2,134)(5,052)(403)(7,589)(88)(208)(22)(318)
Methodology and model changes(63)15 (42)
(Credit) charge to the income statement(230)(570)148 (652)
Advances written off(490)(490)(490)(490)
Recoveries of advances written off in previous
years
48 48 48 48 
At 31 December 2021103,110 12,084 2,698 117,892 358 404 414 1,176 
Allowance for impairment losses(358)(404)(414)(1,176)
Net carrying amount102,752 11,680 2,284 116,716 
Drawn ECL coverage (%)0.3 3.3 15.3 1.0 
Reverse repurchase agreements
At 31 December 202149,708 – – 49,708 
Allowance for impairment losses– – – – 
Net carrying amount49,708 – – 49,708 
1Exchange and other adjustments includes the impact of movements in exchange rates, discount unwind and derecognising assets as a result of modifications.

124

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 5: FINANCIAL ASSETS AT AMORTISED COST (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Gross carrying amountAllowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Debt securities
At 1 January 20214,316 – – 4,316 – – 
Exchange and other adjustments12 – – 12 (1)– – (1)
Additions and repayments(572)– – (572)– – – – 
At 31 December 20213,756 – – 3,756 – – – – 
Allowance for impairment losses– – – – 
Net carrying amount3,756 – – 3,756 
Due from fellow Lloyds Banking Group undertakings
At 31 December 2021108,445 – – 108,445 
Allowance for impairment losses(21)– – (21)
Net carrying amount108,424 – – 108,424 
Total financial assets at amortised cost268,931 11,680 2,284 282,895 
Movements in the allowance for expected credit losses in respect of undrawn balances were as follows:
Allowance for expected credit losses
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Undrawn balances
At 1 January 2021102 135 245 
Exchange and other adjustments– – 
Transfers to Stage 146 (46)– – 
Transfers to Stage 2(4)– – 
Transfers to Stage 3(1)(3)– 
Impact of transfers between stages(41)(2)(34)
– (36)(34)
Other items taken to the income statement(45)(49)(6)(100)
Charge to the income statement(45)(85)(4)(134)
At 31 December 202157 53 114 
The Bank's total impairment allowances were as follows:
Allowance for expected credit losses

Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
In respect of:
Loans and advances to banks– – – – 
Loans and advances to customers358 404 414 1,176 
Debt securities– – – – 
Due from fellow Lloyds Banking Group undertakings21 – – 21 
Financial assets at amortised cost379 404 414 1,197 
Provisions in relation to loan commitments and financial guarantees57 53 114 
Total436 457 418 1,311 
Expected credit loss in respect of financial assets at fair value through other comprehensive income (memorandum item)– – 
The movement tables are compiled by comparing the position at 31 December to that at the beginning of the year. Transfers between stages are deemed to have taken place at the start of the reporting period, with all other movements shown in the stage in which the asset is held at 31 December.
Additions and repayments comprise new loans originated and repayments of outstanding balances throughout the reporting period. Loans which are written off in the period are first transferred to Stage 3 before acquiring a full allowance and subsequent write-off.
At 31 December 2022 £1,146 million (2021: £2,142 million) of loans and advances to banks, £89,440 million (2021: £92,907 million) of loans and advances to customers, and £5,936 million (2021: £2,541 million) of debt securities had a contractual residual maturity of greater than one year.
125

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 6: FINANCE LEASES AND HIRE PURCHASE RECEIVABLES
ADDITIONAL INFORMATION
(UNAUDITED)
The Bank's finance lease and hire purchase receivables are classified as loans and advances to customers and accounted for at amortised cost. These balances are analysed as follows:
Finance leasesHire purchase
2022
£m
2021
£m
2022
£m
2021
£m
Not later than 1 year1 2,275 527 
Later than 1 year and not later than 2 years6 197 647 
Later than 2 years and not later than 3 years 15 446 841 
Later than 3 years and not later than 4 years – 127 577 
Later than 4 years and not later than 5 years – 60 383 
Later than 5 years – 9 83 
Gross investment7 20 3,114 3,058 
Unearned future finance income – (52)(46)
Rentals received in advance – (99)(78)
Net investment7 20 2,963 2,934 
The net investment represents amounts recoverable as follows:
Finance leasesHire purchase
2022
£m
2021
£m
2022
£m
2021
£m
Not later than 1 year1 2,161 435 
Later than 1 year and not later than 2 years6 182 634 
Later than 2 years and not later than 3 years 15 435 832 
Later than 3 years and not later than 4 years – 121 572 
Later than 4 years and not later than 5 years – 55 379 
Later than 5 years – 9 82 
Net investment7 20 2,963 2,934 
Equipment leased to customers under finance leases relates to structured financing transactions to fund the purchase of property, plant and equipment, office equipment and other items, and hire purchase receivables relate to financing transactions to fund the purchase of motor vehicles. There was an allowance for hire purchase receivables included in the allowance for impairment losses of £21 million (2021: £15 million).
NOTE 7: FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
2022
£m
2021
£m
Debt securities:
Government securities11,077 14,445 
Asset-backed securities87 – 
Corporate and other debt securities11,511 11,084 
22,675 25,529 
Total financial assets at fair value through other comprehensive income22,675 25,529 
At 31 December 2022 £20,595 million (2021: £23,081 million) of financial assets at fair value through other comprehensive income had a contractual residual maturity of greater than one year.
All assets were assessed at Stage 1 at 31 December 2021 and 2022.
126

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 8: OTHER INTANGIBLE ASSETS
ADDITIONAL INFORMATION
(UNAUDITED)
Capitalised
software
enhancements
£m
Cost:
At 1 January 20215,131 
Additions886 
Disposals and write-offs(321)
At 31 December 20215,696 
Additions1,335
Disposals(152)
At 31 December 20226,879
Accumulated amortisation:
At 1 January 20212,171 
Exchange and other adjustments– 
Charge for the year750 
Disposals and write-offs(321)
At 31 December 20212,600 
Exchange and other adjustments(9)
Charge for the year742
Disposals(152)
At 31 December 20223,181
Balance sheet amount at 31 December 20223,698
Balance sheet amount at 31 December 20213,096 
NOTE 9: INVESTMENT IN SUBSIDIARY UNDERTAKINGS
2022
£m
2021
£m
At 1 January30,588 33,353 
Additions and capital injections 11 
Capital contributions1,875 36 
Capital repayments(32)(2,576)
Disposals(1,234)(236)
At 31 December31,197 30,588 
Certain subsidiary companies currently have insufficient distributable reserves to make dividend payments, however, there were no further significant restrictions on any of the Bank’s subsidiaries in paying dividends or repaying loans and advances. All regulated banking subsidiaries are required to maintain capital at levels agreed with the regulators; this may impact those subsidiaries’ ability to make distributions.
NOTE 10: OTHER ASSETS
2022
£m
2021
£m
Property, plant and equipment:
Premises466 509 
Equipment1,121 1,372 
Right-of-use assets (note 11)626 690 
2,213 2,571 
Settlement balances52 51 
Prepayments575 488 
Other assets246 363 
Total other assets3,086 3,473 
127

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 11: LESSEE DISCLOSURES
ADDITIONAL INFORMATION
(UNAUDITED)
The table below sets out the movement in the Bank's right-of-use assets, which are primarily in respect of premises, and are recognised within other assets (note 10).
2022
£m
2021
£m
At 1 January690 778 
Exchange and other adjustments (9)
Additions80 54 
Disposals(12)(4)
Depreciation charge for the year(132)(129)
At 31 December626 690 
The Bank's lease liabilities are recognised within other liabilities (note 15). The maturity analysis of the Bank's lease liabilities on an undiscounted basis is set out in the liquidity risk section of note 25. The total cash outflow for leases in the year ended 31 December 2022 was £107 million (2021: £135 million).
NOTE 12: FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS
2022
£m
2021
£m
Liabilities designated at fair value through profit or loss: debt securities in issue9,244 9,821 
At 31 December 2022 £8,904 million (2021: £9,543 million) of financial liabilities at fair value through profit or loss had a contractual residual maturity of greater than one year.
Liabilities designated at fair value through profit or loss primarily represent debt securities in issue which either contain substantive embedded derivatives which would otherwise need to be recognised and measured at fair value separately from the related debt securities, or which are accounted for at fair value to significantly reduce an accounting mismatch.
The Bank has £4,112 million (2021: £3,317 million) of debt securities in issue which are accounted for at fair value to significantly reduce an accounting mismatch. The changes in the credit risk of these liabilities are linked to the changes in credit risk on corresponding assets that the Bank holds at fair value through profit or loss, representing debt securities issued by subsidiaries. Given the economic relationship between these assets and liabilities, the Bank presents changes in the credit risk of these liabilities in profit or loss in order to avoid creating or enlarging an accounting mismatch.
NOTE 13: DEBT SECURITIES IN ISSUE
2022
£m
2021
£m
Senior unsecured notes issued16,683 19,916 
Covered bonds13,485 15,809 
Certificates of deposit issued1,607 290 
Securitisation notes278 176 
Commercial paper7,766 2,248 
Total debt securities in issue39,819 38,439 
At 31 December 2022 £23,301 million (2021: £26,967 million) of debt securities in issue had a contractual residual maturity of greater than one year.
128

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 14: DEFERRED TAX
ADDITIONAL INFORMATION
(UNAUDITED)
The Bank’s deferred tax assets and liabilities are as follows:
Statutory position
2022
£m
2021
£m
Tax disclosure
2022
£m
2021
£m
Deferred tax assets3,556 2,434 Deferred tax assets4,361 3,861 
Deferred tax liabilities – Deferred tax liabilities(805)(1,427)
Asset at 31 December3,556 2,434 Asset at 31 December3,556 2,434 
The statutory position reflects the deferred tax assets and liabilities as disclosed in the Bank balance sheet and takes into account the ability of the Bank to net assets and liabilities where there is a legally enforceable right of offset. The tax disclosure of deferred tax assets and liabilities ties to the amounts outlined in the tables below which splits the deferred tax assets and liabilities by type, before such netting.
Movements in deferred tax assets and liabilities (before taking into consideration the offsetting of balances within the same taxing jurisdiction) can be summarised as follows:
Deferred tax assetsTax losses
£m
Property,
plant and
equipment
£m
Provisions
£m
Share-based
payments
£m
Pension
liabilities
£m
Derivatives
£m
Asset
revaluations
£m
Other
temporary
differences
£m
Total
£m
At 1 January 20212,507 305 160 18 30 – – 22 3,042 
Credit (charge) to the income statement683 101 14 (8)– – (13)783 
Credit to other comprehensive income– – 36 – – – – – 36 
At 31 December 20213,190 406 210 10 36 – – 3,861 
Credit (charge) to the income statement(29)(74)106 (3)(16)(316)2 16 (314)
Credit (charge) to other comprehensive income  (155)  989   834 
At 31 December 20223,161 332 161 7 20 673 2 25 4,381 
Deferred tax liabilitiesCapitalised
software
enhancements
£m
Pension
assets
£m
Derivatives
£m
Asset
revaluations1
£m
Other
temporary
differences
£m
Total
£m
At 1 January 2021(212)(207)(505)(5)(4)(933)
Charge to the income statement(44)(8)(1)(1)– (54)
(Charge) credit to other comprehensive income– (584)190 (46)– (440)
At 31 December 2021(256)(799)(316)(52)(4)(1,427)
(Charge) credit to the income statement110 19 316 (1)(94)350 
Credit to other comprehensive income 199  53  252 
At 31 December 2022(146)(581)  (98)(825)
1Financial assets at fair value through other comprehensive income.
At 31 December 2022 the Bank carried deferred tax assets of £3,556 million (2021: £2,434 million) principally relating to tax losses carried forward.
Estimation of income taxes includes the assessment of recoverability of deferred tax assets. Deferred tax assets are only recognised to the extent that they are considered more likely than not to be recoverable based on existing tax laws and forecasts of future taxable profits against which the underlying tax deductions can be utilised. The Bank has recognised a deferred tax asset of £3,161 million (2021: £3,190 million) in respect of trading losses carried forward, this will be utilised as taxable profits arise.
Deferred tax not recognised
Deferred tax assets of £118 million (2021: £116 million have not been recognised in respect of £467 million of UK tax losses and other temporary differences which can only be used to offset future capital gains. UK capital losses can be carried forward indefinitely.
No deferred tax has been recognised in respect of foreign trade losses where it is not more likely than not that we will be able to utilise them in future periods. Of the asset not recognised, £16 million (2021: £nil) relates to losses that will expire if not used within 20 years, and £5 million (2021: £3 million) relates to losses with no expiry date.
As a result of parent company exemptions on dividends from subsidiaries and on capital gains on disposal there are no significant taxable temporary differences associated with investments in subsidiaries, branches, associates and joint arrangements.
NOTE 15: OTHER LIABILITIES
2022
£m
2021
£m
Settlement balances59 51 
Lease liabilities706 777 
Other creditors and accruals2,495 2,300 
Total other liabilities3,260 3,128 
The maturity analysis of the Bank's lease liabilities on an undiscounted basis is set out in the liquidity risk section of note 25.
129

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: RETIREMENT BENEFIT OBLIGATIONS
ADDITIONAL INFORMATION
(UNAUDITED)
2022
£m
2021
£m
Amounts recognised in the balance sheet
Retirement benefit assets2,075 2,420 
Retirement benefit obligations(50)(101)
Total amounts recognised in the balance sheet2,025 2,319 
The total amounts recognised in the balance sheet relate to:
2022
£m
2021
£m
Defined benefit pension schemes2,046 2,384 
Other post-retirement benefit schemes(21)(65)
Total amounts recognised in the balance sheet2,025 2,319 
Pension schemes
Defined benefit schemes
(i)Characteristics of and risks associated with the Bank’s schemes
Note 27 to the consolidated financial statements outlines the characteristics of and risks associated with the Group's and the Bank's defined benefit pension schemes; the two significant schemes for the Bank are the Lloyds Bank Pension Scheme No. 1 and the Lloyds Bank Pension Scheme No. 2.
(ii)    Amounts in the financial statements
2022
£m
2021
£m
Amount included in the balance sheet
Present value of funded obligations(18,485)(29,222)
Fair value of scheme assets20,531 31,606 
Net amount recognised in the balance sheet2,046 2,384 
2022
£m
2021
£m
Net amount recognised in the balance sheet
At 1 January2,384 727 
Net defined benefit pension charge(53)(113)
Actuarial gains on defined benefit obligation10,027 553 
Return on plan assets(11,919)397 
Employer contributions1,605 821 
Exchange and other adjustments2 (1)
At 31 December2,046 2,384 
2022
£m
2021
£m
Movements in the defined benefit obligation
At 1 January(29,222)(30,597)
Current service cost(82)(100)
Interest expense(560)(435)
Remeasurements:
Actuarial losses – experience(635)(431)
Actuarial gains (losses) – demographic assumptions178 (82)
Actuarial gains – financial assumptions10,484 1,066 
Benefits paid1,369 1,361 
Past service cost(2)(4)
Settlements 
Exchange and other adjustments(15)(1)
At 31 December(18,485)(29,222)
130

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: RETIREMENT BENEFIT OBLIGATIONS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
2022
£m
2021
£m
Analysis of the defined benefit obligation
Active members(1,730)(3,085)
Deferred members(5,184)(9,527)
Pensioners(10,618)(15,238)
Dependants(953)(1,372)
At 31 December(18,485)(29,222)
2022
£m
2021
£m
Changes in the fair value of scheme assets
At 1 January31,606 31,324 
Return on plan assets excluding amounts included in interest income(11,919)397 
Interest income612 450 
Employer contributions1,605 821 
Benefits paid(1,369)(1,361)
Settlements (1)
Administrative costs paid(21)(24)
Exchange and other adjustments17 – 
At 31 December20,531 31,606 
(iii)    Composition of scheme assets
20222021
Quoted
£m
Unquoted
£m
Total
£m
Quoted
£m
Unquoted
£m
Total
£m
Equity instruments4 31 35 424 24 448 
Debt instruments1:
Fixed interest government bonds1,527  1,527 4,346 – 4,346 
Index-linked government bonds8,527  8,527 14,407 – 14,407 
Corporate and other debt securities2,400  2,400 8,105 – 8,105 
12,454  12,454 26,858 – 26,858 
Pooled investment vehicles267 12,888 13,155 800 8,942 9,742 
Money market instruments, cash, derivatives
and other assets and liabilities
325 (5,438)(5,113)(154)(5,288)(5,442)
At 31 December13,050 7,481 20,531 27,928 3,678 31,606 
1Of the total debt instruments £11,077 million (2021: £23,627 million) were investment grade (credit ratings equal to or better than ‘BBB’).
The assets of all of the funded plans are held independently of the Bank’s assets in separate trustee-administered funds.
The pension schemes’ pooled investment vehicles comprise:
2022
£m
2021
£m
Equity funds1,022 2,616 
Hedge and mutual funds161 934 
Alternative credit funds1,433 2,476 
Property funds1,208 1,151 
Infrastructure funds471 645 
Liquidity funds8,564 1,488 
Bond and debt funds296 432 
At 31 December13,155 9,742 
The Trustee’s approach to investment is focused on acting in the members’ best financial interests, with the integration of ESG (Environmental, Social and Governance) considerations into investment management processes and practices. This policy is reviewed annually (or more frequently as required) and has been shared with the schemes’ investment managers for implementation.
Climate change is one of the risks the schemes manage given its potential financial impact on valuation of assets.
131

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: RETIREMENT BENEFIT OBLIGATIONS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(iv)    Assumptions
Note 27 to the consolidated financial statements includes details of the assumptions used in the valuations of the Group's and the Bank's defined benefit pension schemes, including information on anticipated life expectancy.
(v)    Amount, timing and uncertainty of future cash flows
Risk exposure of the defined benefit schemes
Note 27 to the consolidated financial statements includes details of the significant risks faced by the Group and the Bank in relation to their defined benefit schemes.
Sensitivity analysis
The effect of reasonably possible changes in key assumptions on the value of scheme liabilities and the resulting pension charge in the Bank’s income statement and on the net defined benefit pension scheme asset, for the Bank’s two most significant schemes, is set out below. The sensitivities provided assume that all other assumptions and the value of the schemes’ assets remain unchanged, and are not intended to represent changes that are at the extremes of possibility. The calculations are approximate in nature and full detailed calculations could lead to a different result. It is unlikely that isolated changes to individual assumptions will be experienced in practice. Due to the correlation of assumptions, aggregating the effects of these isolated changes may not be a reasonable estimate of the actual effect of simultaneous changes in multiple assumptions.
Effect of reasonably possible alternative assumptions
Increase (decrease)
in the income
statement charge
(Increase) decrease in the
net defined benefit
pension scheme surplus
2022
£m
2021
£m
2022
£m
2021
£m
Inflation (including pension increases)1:
Increase of 0.1 per cent9 167 309 
Decrease of 0.1 per cent(8)(7)(159)(306)
Discount rate2:
Increase of 0.1 per cent(15)(14)(239)(480)
Decrease of 0.1 per cent15 13 243 492 
Expected life expectancy of members:
Increase of one year26 27 505 1,253 
Decrease of one year(26)(26)(517)(1,200)
1    At 31 December 2022, the assumed rate of RPI inflation is 3.13 per cent and CPI inflation 2.69 per cent (2021: RPI 3.21 per cent and CPI 2.92 per cent).
2    At 31 December 2022, the assumed discount rate is 4.93 per cent (2021: 1.94 per cent).
Sensitivity analysis method and assumptions
The sensitivity analysis above reflects the impact on the liabilities of the Bank’s two most significant schemes which account for over 98 per cent of the Bank’s defined benefit obligations. While differences in the underlying liability profiles for the remainder of the Bank’s pension arrangements mean that they may exhibit slightly different sensitivities to variations in these assumptions, the sensitivities provided above are indicative of the impact across the Bank as a whole.
The inflation assumption sensitivity applies to the assumed rate of increase in both the Consumer Price Index (CPI) and the Retail Price Index (RPI), and includes the impact on the rate of increases to pensions, both before and after retirement. These pension increases are linked to inflation (either CPI or RPI) subject to certain minimum and maximum limits.
The sensitivity analysis (including the inflation sensitivity) does not include the impact of any change in the rate of salary increases as pensionable salaries have been frozen since 2 April 2014.
The life expectancy assumption has been applied by allowing for an increase/decrease in life expectation from age 60 of one year, based upon the approximate weighted average age for each scheme. While this is an approximate approach and will not give the same result as a one year increase in life expectancy at every age, it provides an appropriate indication of the potential impact on the schemes from changes in life expectancy.
There was no change in the methods and assumptions used in preparing the sensitivity analysis from the prior year.
132

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 16: RETIREMENT BENEFIT OBLIGATIONS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Asset-liability matching strategies
Note 27 to the consolidated financial statements includes a discussion of the measures taken by the Group and the Bank to match scheme assets and liabilities.
Maturity profile of defined benefit obligation
The following table provides information on the weighted average duration of the defined benefit pension obligation and the distribution and timing of benefit payments:
2022
Years
2021
Years
Duration of the defined benefit obligation1416
Maturity analysis of benefits expected to be paid:
2022
£m
2021
£m
Within 12 months994 940 
Between 1 and 2 years1,021 1,013 
Between 2 and 5 years3,217 3,188 
Between 5 and 10 years5,985 6,029 
Between 10 and 15 years5,923 6,170 
Between 15 and 25 years10,706 11,499 
Between 25 and 35 years7,273 7,925 
Between 35 and 45 years3,053 3,485 
In more than 45 years606 774 
Maturity analysis method and assumptions
The projected benefit payments are based on the assumptions underlying the assessment of the obligations, including allowance for expected future inflation. They are shown in their undiscounted form and therefore appear large relative to the discounted assessment of the defined benefit obligations recognised in the Bank’s balance sheet. They are in respect of benefits that have been accrued prior to the respective year-end date only and make no allowance for any benefits that may have been accrued subsequently.
Defined contribution schemes
The Bank operates a number of defined contribution pension schemes in the UK and overseas, principally Your Tomorrow and the defined contribution sections of the Lloyds Bank Pension Scheme No. 1.
Other post-retirement benefit schemes
The Bank operates a number of schemes which provide post-retirement healthcare benefits to certain employees, retired employees and their dependants. Under the principal scheme the Bank has undertaken to meet the cost of post-retirement healthcare for all eligible former employees (and their dependants) who retired prior to 1 January 1996. The Bank has entered into an insurance contract to provide these benefits and a provision has been made for the estimated cost of future insurance premiums payable.
For the principal post-retirement healthcare scheme, the latest actuarial valuation of the liability was carried out at 31 December 2022 by qualified independent actuaries. The principal assumptions used were as set out in note 27 to the consolidated financial statements.
Movements in the other post-retirement benefits obligation:
2022
£m
2021
£m
At 1 January(65)(68)
Actuarial gains44 
Insurance premiums paid2 
Charge for the year(1)(1)
Exchange and other adjustments(1)
At 31 December(21)(65)
133

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 17: SUBORDINATED LIABILITIES
ADDITIONAL INFORMATION
(UNAUDITED)
Preferred
securities
£m
Undated
£m
Dated
£m
Total
£m
At 1 January 20211,572 414 5,765 7,751 
Issued in the year:
3.916% Subordinated Fixed Rate Notes 2048 (US$1,500 million)– – 1,074 1,074 
3.724% Dated Subordinated Fixed Rate Reset notes 2041 (£500 million)– – 888 888 
2.754% Dated Subordinated Fixed Rate Reset notes 2032 (US$1,750 million)– – 1,300 1,300 
– – 3,262 3,262 
Repurchases and redemptions during the year1:
Series 2 (US$500 million)– (94)– (94)
Series 3 (US$600 million)– (120)– (120)
Series 1 (US$750 million)– (96)– (96)
4.553% Subordinated Fixed Rate Note 2021 (US$1,500 million)– – (1,122)(1,122)
4.293% Subordinated Fixed Rate Note 2021 (US$824 million)– – (612)(612)
4.503% Subordinated Fixed Rate Note 2021 (US$1,353 million)– – (1,004)(1,004)
– (310)(2,738)(3,048)
Foreign exchange movements17 (1)(40)(24)
Other movements (cash and non-cash)37 (1)(70)(34)
At 31 December 20211,626 102 6,179 7,907 
Issued in the year:
8.133% Dated Subordinated Fixed Rate Reset notes 2033 (US$1,000 million)  837 837 
Repurchases and redemptions during the year1:
12% Fixed to Floating Rate Perpetual Tier 1 Capital Securities callable 2024 (US$2,000 million)(1,399)  (1,399)
13% Sterling Step-up Perpetual Capital Securities callable 2029 (£700 million)(221)  (221)
7.625% Dated Subordinated Notes 2025 (£750 million)  (502)(502)
(1,620) (502)(2,122)
Foreign exchange movements(6) 445 439 
Other movements (cash and non-cash)  (1,141)(1,141)
At 31 December 2022 102 5,818 5,920 
1Issuances in the year generated cash inflows of £837 million (2021: £3,262 million); the repurchases and redemptions resulted in cash outflows of £2,156 million (2021: £3,049 million).
2    Other movements include cash payments in respect of interest on subordinated liabilities in the year amounted to £290 million (2021: £423 million) offset by the interest expense in respect of subordinated liabilities of £300 million (2021: £484 million).
Certain of the above securities were issued or redeemed under exchange offers, which did not result in an extinguishment of the original financial liability for accounting purposes.
These securities will, in the event of the winding-up of the issuer, be subordinated to the claims of depositors and all other creditors of the issuer, other than creditors whose claims rank equally with, or are junior to, the claims of the holders of the subordinated liabilities. The subordination of specific subordinated liabilities is determined in respect of the issuer and any guarantors of that liability. The claims of holders of preference shares and preferred securities are generally junior to those of the holders of undated subordinated liabilities, which in turn are junior to the claims of holders of the dated subordinated liabilities. The Bank has not had any defaults of principal, interest or other breaches with respect to its subordinated liabilities during 2022 (2021: none).
NOTE 18: SHARE CAPITAL, SHARE PREMIUM AND OTHER EQUITY INSTRUMENTS
Details of the Bank’s share capital, share premium account and other equity instruments are as set out in notes 31, 32 and 35 to the consolidated financial statements.

134

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 19: OTHER RESERVES
ADDITIONAL INFORMATION
(UNAUDITED)
2022
£m
2021
£m
2020
£m
Revaluation reserve in respect of debt securities held at fair value through other comprehensive income(4)105 14 
Revaluation reserve in respect of equity shares held at fair value through other comprehensive income – – 
Cash flow hedging reserve(1,732)720 1,367 
Foreign currency translation reserve2 (1)
At 31 December(1,734)824 1,382 
The revaluation reserves in respect of debt securities and equity shares held at fair value through other comprehensive income represent the cumulative after-tax unrealised change in the fair value of financial assets so classified since initial recognition; or in the case of financial assets obtained on acquisitions of businesses, since the date of acquisition.
The cash flow hedging reserve represents the cumulative after-tax gains and losses on effective cash flow hedging instruments that will be reclassified to the income statement in the periods in which the hedged item affects profit or loss.
The foreign currency translation reserve represents the cumulative after-tax gains and losses on the translation of foreign operations and exchange differences arising on financial instruments designated as hedges of the Bank’s net investment in foreign operations.
Movements in other reserves were as follows:
Revaluation reserve in respect of debt securities held at fair value through other comprehensive income
2022
£m
2021
£m
2020
£m
At 1 January105 14 103 
Change in fair value(50)139 12 
Deferred tax23 (47)(8)
Current tax – – 
(27)92 
Income statement transfers in respect of disposals(118)(2)(138)
Deferred tax30 – 44 
(88)(2)(94)
Impairment recognised in the income statement6 
At 31 December(4)105 14 
Revaluation reserve in respect of equity shares held at fair value through other comprehensive income
2022
£m
2021
£m
2020
£m
At 1 January – – 
Change in fair value – – 
Deferred tax(1)
(1)
Realised gains and losses transferred to retained profits – – 
Deferred tax1 (1)(4)
1 (1)(4)
At 31 December – – 
Cash flow hedging reserve
2022
£m
2021
£m
2020
£m
At 1 January720 1,367 1,607 
Change in fair value of hedging derivatives(3,089)(438)85 
Deferred tax894 82 (66)
(2,195)(356)19 
Net income statement transfers(352)(399)(355)
Deferred tax95 108 96 
(257)(291)(259)
At 31 December(1,732)720 1,367 
Foreign currency translation reserve
2022
£m
2021
£m
2020
£m
At 1 January(1)– 
Currency translation differences arising in the year3 (2)
At 31 December2 (1)
135

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 20: RETAINED PROFITS
ADDITIONAL INFORMATION
(UNAUDITED)
2022
£m
2021
£m
2020
£m
At 1 January43,681 42,677 42,470 
Profit attributable to ordinary shareholders (see below)3,276 3,249 224 
Post-retirement defined benefit scheme remeasurements(1,232)556 (102)
Gains and losses attributable to own credit risk (net of tax)364 (52)(55)
Dividends paid1
 (2,900)– 
Issue of other equity instruments (1)– 
Repurchases and redemptions of other equity instruments (9)– 
Capital contributions received221 164 140 
Return of capital contributions(4)(4)(4)
Realised gains and losses on equity shares held at fair value through other comprehensive income(1)
At 31 December46,305 43,681 42,677 
1Details of the Bank’s dividends are as set out in note 36 to the consolidated financial statements.
The profit after tax of the Bank was arrived at as follows:
2022
£m
2021
£m
2020
£m
Net interest income7,605 4,606 4,519 
Net fee and commission income800 848 655 
Dividends received1,850 1,391 44 
Net trading and other operating income1,027 1,956 2,952 
Other income3,677 4,195 3,651 
Total income11,282 8,801 8,170 
Operating expenses(6,430)(6,273)(5,828)
Impairment (charge) credit(745)773 (1,898)
Profit before tax4,107 3,301 444 
Tax (expense) credit(590)292 197 
Profit for the year3,517 3,593 641 
Profit attributable to ordinary shareholders3,276 3,249 224 
Profit attributable to other equity holders241 344 417 
Profit for the year3,517 3,593 641 
136

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 21: RELATED PARTY TRANSACTIONS
ADDITIONAL INFORMATION
(UNAUDITED)
Key management personnel
The key management personnel of the Group and the Bank are the same. The relevant disclosures are given in note 38 to the consolidated financial statements.
Balances and transactions with fellow Lloyds Banking Group undertakings
Balances and transactions between members of the Lloyds Bank Group
The Bank, as a result of its position as parent of a banking group, has a large number of transactions with various of its subsidiary undertakings; these are included on the balance sheet of the Bank as follows:
2022
£m
2021
£m
Assets, included within:
Financial assets at fair value through profit or loss4,192 3,404 
Derivative financial instruments4,566 3,299 
Financial assets at amortised cost: due from fellow Lloyds Banking Group undertakings118,689 107,907 
127,447 114,610 
Liabilities, included within:
Due to fellow Lloyds Banking Group undertakings17,891 21,540 
Derivative financial instruments5,076 2,508 
Debt securities in issue79 59 
23,046 24,107 
Due to the size and volume of transactions passing through these accounts, it is neither practical nor meaningful to disclose information on gross inflows and outflows. During 2022 the Bank earned interest income on the above asset balances of £3,423 million (2021: £1,933 million; 2020: £1,995 million) and incurred interest expense on the above liability balances of £787 million (2021: £327 million; 2020: £336 million).
In addition, the Bank raised recharges of £2,099 million (2021: £1,609 million; 2020: £1,403 million) on its subsidiaries in respect of costs incurred and also received fees of £22 million (2021: £70 million; 2020: £56 million), and paid fees of £6 million (2021: £31 million; 2020: £26 million), for various services provided between the Bank and its subsidiaries.
During the year the Bank transferred direct ownership of its subsidiary MBNA Limited to Bank of Scotland plc, also a subsidiary of the Bank, for a cash consideration of £1 with the remainder funded by a capital contribution of £1,229 million from the Bank.
Details of contingent liabilities and commitments entered into on behalf of fellow Lloyds Banking Group undertakings are given in note 39.
Balances and transactions with Lloyds Banking Group plc and fellow subsidiaries of the Bank
The Bank has balances due to and from the Bank’s parent company, Lloyds Banking Group plc and fellow subsidiaries of the Bank. These are included on the Group's balance sheet as follows:
2022
£m
2021
£m
Assets, included within:
Derivative financial instruments1,120 634 
Financial assets at amortised cost: due from fellow Lloyds Banking Group undertakings593 517 
1,713 1,151 
Liabilities, included within:
Due to fellow Lloyds Banking Group undertakings2,451 1,332 
Financial liabilities at fair value through profit or loss4,112 3,318 
Derivative financial instruments1,033 633 
Debt securities in issue13,380 14,650 
Subordinated liabilities6,618 5,311 
27,594 25,244 
These balances include Lloyds Banking Group plc’s banking arrangements and, due to the size and volume of transactions passing through these accounts, it is neither practical nor meaningful to disclose information on gross inflows and outflows. During 2022 the Bank earned £11 million interest income on the above asset balances (2021: £11 million; 2020: £5 million) and the Bank incurred £570 million interest expense on the above liability balances (2021: £468 million; 2020: £461 million).
Other related party transactions
Related party information in respect of other related party transactions is given in note 38 to the consolidated financial statements.

137

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 22: CONTINGENT LIABILITIES, COMMITMENTS AND GUARANTEES
ADDITIONAL INFORMATION
(UNAUDITED)
Note 39 to the consolidated financial statements outlines the significant contingent liabilities of the Group and the Bank, other than those arising from the banking business which are detailed below.
Contingent liabilities, commitments and guarantees arising from the banking business
2022
£m
2021
£m
Contingent liabilities
Acceptances and endorsements58 21 
Other:
Other items serving as direct credit substitutes779 375 
Performance bonds, including letters of credit, and other transaction-related contingencies1,966 1,681 
2,745 2,056 
Total contingent liabilities2,803 2,077 
2022
£m
2021
£m
Incurred on behalf of fellow Lloyds Banking Group undertakings – 
The contingent liabilities of the Bank arise in the normal course of banking business and it is not practicable to quantify their future financial effect.
2022
£m
2021
£m
Commitments and guarantees
Forward asset purchases and forward deposits placed39 55 
Undrawn formal standby facilities, credit lines and other commitments to lend:
Less than 1 year original maturity:
Mortgage offers made1,135 1,001 
Other commitments and guarantees24,955 29,871 
26,090 30,872 
1 year or over original maturity34,620 27,063 
Total commitments and guarantees60,749 57,990 
2022
£m
2021
£m
Incurred on behalf of fellow Lloyds Banking Group undertakings3,141 3,055 
Of the amounts shown above in respect of undrawn formal standby facilities, credit lines and other commitments to lend, £34,788 million (2021: £30,653 million) was irrevocable.
138

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS
ADDITIONAL INFORMATION
(UNAUDITED)
(1)Measurement basis of financial assets and liabilities
The accounting policies in note 2 to the consolidated financial statements describe how different classes of financial instruments are measured, and how income and expenses, including fair value gains and losses, are recognised. The following table analyses the carrying amounts of the financial assets and liabilities by category and by balance sheet heading.
Derivatives
designated
as hedging
instruments
£m
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
£m
At fair value
through other
comprehensive
income
£m
Held at
amortised
cost
£m
Total
£m
Held for
trading
£m
Other
£m
At 31 December 2022
Financial assets
Cash and balances at central banks     66,783 66,783 
Items in the course of collection from banks     182 182 
Financial assets at fair value through profit or loss  4,994    4,994 
Derivative financial instruments6 7,787     7,793 
Loans and advances to banks     7,984 7,984 
Loans and advances to customers     113,948 113,948 
Reverse repurchase agreements     39,259 39,259 
Debt securities     6,471 6,471 
Due from fellow Lloyds Banking Group undertakings     119,282 119,282 
Financial assets at amortised cost     286,944 286,944 
Financial assets at fair value through other comprehensive income    22,675  22,675 
Total financial assets6 7,787 4,994  22,675 353,909 389,371 
Financial liabilities
Deposits from banks     4,465 4,465 
Customer deposits     269,473 269,473 
Repurchase agreements at amortised cost     18,380 18,380 
Due to fellow Lloyds Banking Group undertakings     20,342 20,342 
Items in course of transmission to banks     238 238 
Financial liabilities at fair value through profit or loss   9,244   9,244 
Derivative financial instruments498 9,849     10,347 
Debt securities in issue     39,819 39,819 
Other     706 706 
Subordinated liabilities     5,920 5,920 
Total financial liabilities498 9,849  9,244  359,343 378,934 
139

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Derivatives
designated
as hedging
instruments
£m
Mandatorily held at
fair value through
profit or loss
Designated
at fair value
through profit
or loss
£m
At fair value
through other
comprehensive
income
£m
Held at
amortised
cost
£m
Total
£m
Held for
trading
£m
Other
£m
At 31 December 2021
Financial assets
Cash and balances at central banks– – – – – 49,618 49,618 
Items in the course of collection from banks– – – – – 99 99 
Financial assets at fair value through profit or loss– – 4,529 – – – 4,529 
Derivative financial instruments37 6,861 – – – – 6,898 
Loans and advances to banks– – – – – 4,291 4,291 
Loans and advances to customers– – – – – 116,716 116,716 
Reverse repurchase agreements– – – – – 49,708 49,708 
Debt securities– – – – – 3,756 3,756 
Due from fellow Lloyds Banking Group undertakings– – – – – 108,424 108,424 
Financial assets at amortised cost– – – – – 282,895 282,895 
Financial assets at fair value through other comprehensive income– – – – 25,529 – 25,529 
Total financial assets37 6,861 4,529 – 25,529 332,612 369,568 
Financial liabilities
Deposits from banks– – – – – 2,768 2,768 
Customer deposits– – – – – 268,683 268,683 
Repurchase agreements at amortised cost– – – – – 78 78 
Due to fellow Lloyds Banking Group undertakings– – – – – 22,872 22,872 
Items in course of transmission to banks– – – – – 207 207 
Financial liabilities at fair value through profit or loss– – – 9,821 – – 9,821 
Derivative financial instruments310 5,792 – – – – 6,102 
Debt securities in issue– – – – – 38,439 38,439 
Other– – – – – 777 777 
Subordinated liabilities– – – – – 7,907 7,907 
Total financial liabilities310 5,792 – 9,821 – 341,731 357,654 

140

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(2)Fair value measurement
Note 41 to the consolidated financial statements outlines the valuation hierarchy into which financial instruments of the Group and the Bank measured at fair value are categorised and discusses valuation methodologies.
(3)Financial assets and liabilities carried at fair value
(A)Financial assets, excluding derivatives
Valuation hierarchy
At 31 December 2022, the Bank’s financial assets carried at fair value, excluding derivatives, totalled £27,669 million (2021: £30,058 million). The table below analyses these financial assets by balance sheet classification, asset type and valuation methodology (level 1, 2 or 3, as described on page F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and 2 during the year.
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
At 31 December 2022
Financial assets at fair value through profit or loss
Loans and advances to customers 798  798 
Corporate and other debt securities 4,192  4,192 
Equity shares  4 4 
Total financial assets at fair value through profit or loss 4,990 4 4,994 
Financial assets at fair value through other comprehensive income
Debt securities:
Government securities10,720 357  11,077 
Asset-backed securities 87  87 
Corporate and other debt securities531 10,980  11,511 
11,251 11,424  22,675 
Total financial assets at fair value through other comprehensive income11,251 11,424  22,675 
Total financial assets carried at fair value, excluding derivatives11,251 16,414 4 27,669 
At 31 December 2021
Financial assets at fair value through profit or loss
Loans and advances to customers– 1,088 33 1,121 
Corporate and other debt securities– 3,404 – 3,404 
Equity shares– – 
Total financial assets at fair value through profit or loss– 4,492 37 4,529 
Financial assets at fair value through other comprehensive income
Debt securities:
Government securities14,445 – – 14,445 
Asset-backed securities– – – – 
Corporate and other debt securities640 10,444 – 11,084 
15,085 10,444 – 25,529 
Total financial assets at fair value through other comprehensive income15,085 10,444 – 25,529 
Total financial assets carried at fair value, excluding derivatives15,085 14,936 37 30,058 

141

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Movements in level 3 portfolio
The table below analyses movements in level 3 financial assets, excluding derivatives, carried at fair value (recurring measurement).
20222021
Financial
assets at fair
value through
profit or loss
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
£m
Financial
assets at fair
value through
profit or loss
£m
Financial
assets at
fair value
through other
comprehensive
income
£m
Total level 3
assets carried
at fair value,
excluding
derivatives
(recurring
basis)
£m
At 1 January37  37 517 – 517 
Exchange and other adjustments   – 
Gains recognised in the income statement within other income   – 
Purchases/increases to customer loans   393 – 393 
Sales/repayments of customer loans(33) (33)(499)– (499)
Transfers into the level 3 portfolio   – 
Transfers out of the level 3 portfolio   (389)– (389)
At 31 December4  4 37 – 37 
Gains recognised in the income statement, within other income, relating to the change in fair value of those assets held at 31 December   11 – 11 
(B)Financial liabilities, excluding derivatives
Valuation hierarchy
At 31 December 2022, the Bank’s financial liabilities carried at fair value, excluding derivatives, comprised its financial liabilities at fair value through profit or loss and totalled £9,244 million (2021: £9,821 million). The table below analyses these financial liabilities by balance sheet classification and valuation methodology (level 1, 2 or 3, as described on page F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and 2 during the year.
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
At 31 December 2022
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss 9,244  9,244 
Total financial liabilities carried at fair value, excluding derivatives 9,244  9,244 
At 31 December 2021
Financial liabilities at fair value through profit or loss
Debt securities in issue designated at fair value through profit or loss– 9,821 – 9,821 
Total financial liabilities carried at fair value, excluding derivatives– 9,821 – 9,821 
142

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(C)Derivatives
Valuation hierarchy
All of the Bank’s derivative assets and liabilities are carried at fair value. At 31 December 2022, such assets totalled £7,793 million (2021: £6,898 million) and liabilities totalled £(10,347) million (2021: £6,102 million). The table below analyses these derivative balances by valuation methodology (level 1, 2 or 3, as described on page F-84). The fair value measurement approach is recurring in nature. There were no significant transfers between level 1 and level 2 during the year.
20222021
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
Level 1
£m
Level 2
£m
Level 3
£m
Total
£m
Derivative assets 7,793  7,793 – 6,882 16 6,898 
Derivative liabilities (10,334)(13)(10,347)– (6,071)(31)(6,102)
Movements in level 3 portfolio
The table below analyses movements in level 3 derivative assets and liabilities carried at fair value.
20222021
Derivative
assets
£m
Derivative
liabilities
£m
Derivative
assets
£m
Derivative
liabilities
£m
At 1 January16 (31)14 (60)
Gains recognised in the income statement within other income1 26 29 
Purchases (additions) (9)– – 
Transfers out of the level 3 portfolio(17)1 – – 
At 31 December (13)16 (31)
Gains recognised in the income statement, within other income, relating to the change in fair value of those assets or liabilities held at 31 December 25 29 
(3)Financial assets and liabilities carried at amortised cost
(A)Financial assets
Valuation hierarchy
The table below analyses the fair values of the financial assets of the Bank which are carried at amortised cost by valuation methodology (level 1, 2 or 3, as described on page F-84). Financial assets carried at amortised cost are mainly classified as level 3 due to significant unobservable inputs used in the valuation models. Where inputs are observable, debt securities are classified as level 1 or 2.
Carrying
value
£m
Fair
value
£m
Valuation hierarchy
Level 1
£m
Level 2
£m
Level 3
£m
At 31 December 2022
Loans and advances to banks7,984 7,984   7,984 
Loans and advances to customers113,948 112,542   112,542 
Reverse repurchase agreements39,259 39,259  39,259  
Debt securities6,471 6,479 167 6,312  
Due from fellow Lloyds Banking Group undertakings119,282 119,282   119,282 
Financial assets at amortised cost286,944 285,546 167 45,571 239,808 
At 31 December 2021
Loans and advances to banks4,291 4,291 – – 4,291 
Loans and advances to customers116,716 116,117 – – 116,117 
Reverse repurchase agreements49,708 49,708 – 49,708 – 
Debt securities3,756 3,817 – 3,817 – 
Due from fellow Lloyds Banking Group undertakings108,424 108,424 – – 108,424 
Financial assets at amortised cost282,895 282,357 – 53,525 228,832 

143

NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 23: FINANCIAL INSTRUMENTS (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(B)Financial liabilities
Valuation hierarchy
The table below analyses the fair values of the financial liabilities of the Bank which are carried at amortised cost by valuation methodology (level 1, 2 or 3, as described on page F-84).
Carrying
value
£m
Fair
value
£m
Valuation hierarchy
Level 1
£m
Level 2
£m
Level 3
£m
At 31 December 2022
Deposits from banks4,465 4,465  4,465  
Customer deposits269,473 269,316  269,316  
Repurchase agreements at amortised cost18,380 18,380  18,380  
Due to fellow Lloyds Banking Group undertakings20,342 20,342  20,342  
Debt securities in issue39,819 39,594  39,594  
Subordinated liabilities5,920 5,974  5,974  
At 31 December 2021
Deposits from banks2,768 2,768 – 2,768 – 
Customer deposits268,683 268,700 – 268,700 – 
Repurchase agreements at amortised cost78 78 – 78 – 
Due to fellow Lloyds Banking Group undertakings22,872 22,872 – 22,872 – 
Debt securities in issue38,439 40,222 – 40,222 – 
Subordinated liabilities7,907 8,333 – 8,333 – 
NOTE 24: TRANSFERS OF FINANCIAL ASSETS
There were no significant transferred financial assets which were derecognised in their entirety, but with ongoing exposure. Details of transferred financial assets that continue to be recognised in full are as follows.
The Bank enters into repurchase and securities lending transactions in the normal course of business that do not result in derecognition of the financial assets as substantially all of the risks and rewards, including credit, interest rate, prepayment and other price risks are retained by the Bank. In all cases, the transferee has the right to sell or repledge the assets concerned.
The table below sets out the carrying values of the transferred assets and the associated liabilities. For repurchase and securities lending transactions, the associated liabilities represent the Bank's obligation to repurchase the transferred assets. The liabilities shown in the table below have recourse to the transferred assets.
20222021
Carrying
value of
transferred
assets
£m
Carrying
value of
associated
liabilities
£m
Carrying
value of
transferred
assets
£m
Carrying
value of
associated
liabilities
£m
Repurchase and securities lending transactions
Financial assets at fair value through other comprehensive income11,552 6,052 8,626 5,745 
Securitisation programmes
Financial assets at amortised cost:
Loans and advances to customers1
3,366 278 2,847 176 
1The carrying value of transferred assets for the Bank includes amounts relating to assets transferred to structured entities which are fully consolidated into the Group. The liabilities associated with such assets are issued by the structured entities.
144

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT
ADDITIONAL INFORMATION
(UNAUDITED)
Market risk
(A)Interest rate risk
Note 44 to the consolidated financial statements outlines the nature of the interest rate risk to which the Group and the Bank are exposed and how this is managed.
At 31 December 2022 the aggregate notional principal of interest rate and other swaps (predominantly interest rate) designated as fair value hedges was £50,425 million (2021: £56,698 million) with a net fair value liability of £497 million (2021: liability of £285 million) (note 4). The losses on the hedging instruments were £78 million (2021: losses of £296 million).The gains on the hedged items attributable to the hedged risk were £33 million (2021: gains of £282 million). The gains and losses relating to the fair value hedges are recorded in net trading income.
The notional principal of the interest rate swaps designated as cash flow hedges at 31 December 2022 was £47,621 million (2021: £26,876 million) with a net fair value liability of £nil (2021: £nil) (note 4). In 2022, ineffectiveness recognised in the income statement that arises from cash flow hedges was a loss of £32 million (2021: loss of £24 million).
Interest rate benchmark reform
Note 44 to the consolidated financial statements outlines the steps that the Group and the Bank are taking to manage the transition to alternative benchmark rates.
At 31 December 2022, the Bank had the following significant exposures impacted by interest rate benchmark reform which had yet to transition to the replacement benchmark rate:
At 31 December 2022At 31 December 2021
GBP
LIBOR
£m
USD
LIBOR
£m
Other1
£m
Total
£m
GBP
LIBOR
£m
USD
LIBOR
£m
Other
£m
Total
£m
Non-derivative financial assets
Financial assets at fair value through profit or loss    33 96 – 129 
Loans and advances to banks 67  67 – 3,252 – 3,252 
Loans and advances to customers27 670 2 699 2,912 1,924 – 4,836 
Due from fellow Lloyds Banking Group undertakings    127 – 134 
Financial assets at amortised cost27 737 2 766 2,919 5,303 – 8,222 
27 737 2 766 2,952 5,399 – 8,351 
Non-derivative financial liabilities
Financial liabilities at fair value through profit or loss 100  100 – 100 103 
Debt securities in issue2
 1,216 310 1,526 – 3,548 3,554 
 1,316 310 1,626 – 3,648 3,657 
Derivative notional/contract amount
Interest rate1 96,420 653 97,074 1,411 120,502 10 121,923 
Cross currency 14,210 921 15,131 – 21,868 – 21,868 
1 110,630 1,574 112,205 1,411 142,370 10 143,791 
1    Balances within Other include Canadian Dollar Offered Rate for which a cessation announcement, effective after 28 June 2024, was published on 16 May 2022.
2    Includes capital related issuances of £3,494 million held by Lloyds Banking Group plc.
As at 31 December 2022, the IBOR balances in the above table relate to contracts that have not transitioned to an alternative benchmark rate. In the case of Sterling LIBOR, these are contracts that have cash flows determined on a synthetic LIBOR basis.
Of the £110,630 million of USD derivative notional balances as at 31 December 2022, £19,299 million relate to contracts with their final LIBOR fixing prior to LIBOR cessation and £70,764 million relate to contracts settled through the London Clearing House. Of the remaining £20,567 million, £20,557 million are fallback-eligible.
The Bank’s most significant remaining IBOR hedge accounting relationship in relation to benchmark reform is USD LIBOR, of which:
The interest rate benchmark reforms also affect assets and liabilities designated in fair value hedges. At 31 December 2022, these assets had a notional amount of £1,864 million and liabilities had a notional value of £6,511 million. At 31 December 2021 such assets had a notional value of £3,370 million and liabilities had a notional value of £8,129 million. These fair value hedges principally relate debt securities in issue.
At 31 December 2022, the notional amount of the hedging instruments in hedging relationships to which these amendments apply was £9,877 million, all of which relates to fair value hedges. At 31 December 2021, the notional amount of the hedging instruments in hedging relationships to which these amendments applied was £15,462 million, all of which relates to fair value hedges.
(B)Foreign exchange risk
Note 44 to the consolidated financial statements outlines the nature of the foreign exchange risk to which the Group and the Bank are exposed and the steps taken to manage this.

145

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Credit risk
(A)Maximum credit exposure
The maximum credit risk exposure of the Bank in the event of other parties failing to perform their obligations is detailed below. No account is taken of any collateral held and the maximum exposure to loss is considered to be the balance sheet carrying amount or, for non-derivative off-balance sheet transactions and financial guarantees, their contractual nominal amounts.
20222021
Maximum
exposure
£m
Offset1
£m
Net
exposure
£m
Maximum
exposure
£m
Offset1
£m
Net
exposure
£m
Financial assets at fair value through profit or loss2:
Loans and advances798  798 1,121 – 1,121 
Debt securities, treasury and other bills4,192  4,192 3,404 – 3,404 
4,990  4,990 4,525 – 4,525 
Derivative financial instruments7,793 (1,657)6,136 6,898 (2,019)4,879 
Financial assets at amortised cost, net3
Loans and advances to banks, net3
7,984  7,984 4,291 – 4,291 
Loans and advances to customers, net3
113,948 (1,577)112,371 116,716 (1,201)115,515 
Reverse repurchase agreements, net3
39,259  39,259 49,708 – 49,708 
Debt securities, net3
6,471  6,471 3,756 – 3,756 
167,662 (1,577)166,085 174,471 (1,201)173,270 
Financial assets at fair value through other comprehensive income22,675  22,675 25,529 – 25,529 
Off-balance sheet items:
Acceptances and endorsements58  58 21 – 21 
Other items serving as direct credit substitutes779  779 375 – 375 
Performance bonds, including letters of credit, and other transaction-related contingencies1,966  1,966 1,681 – 1,681 
Irrevocable commitments and guarantees34,788  34,788 30,653 – 30,653 
37,591  37,591 32,730 – 32,730 
240,711 (3,234)237,477 244,153 (3,220)240,933 
1Offset items comprise deposit amounts available for offset, and amounts available for offset under master netting arrangements, that do not meet the criteria under IAS 32 to enable loans and advances and derivative assets respectively to be presented net of these balances in the financial statements.
2Excluding equity shares.
3Amounts shown net of related impairment allowances.
(B)Concentrations of exposure
Note 44 to the consolidated financial statements includes a discussion of how the Group and the Bank manage concentration risk.
2022
£m
2021
£m
Agriculture, forestry and fishing2,698 2,901 
Energy and water supply2,447 1,890 
Manufacturing2,996 3,113 
Construction3,333 3,613 
Transport, distribution and hotels9,451 10,001 
Postal and telecommunications2,166 1,506 
Property companies17,859 19,934 
Financial, business and other services18,977 17,217 
Personal:
Mortgages1
42,771 46,089 
Other9,652 8,674 
Lease financing7 20 
Hire purchase2,963 2,934 
Total loans and advances to customers before allowance for impairment losses115,320 117,892 
Allowance for impairment losses (note 5)(1,372)(1,176)
Total loans and advances to customers113,948 116,716 
1Includes both UK and overseas mortgage balances.

146

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(C)Credit quality of assets
Loans and advances
Note 44 to the consolidated financial statements includes details of the internal credit rating systems used by the Group and the Bank.
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2022
Loans and advances to banks
CMS 1–5797   797     
CMS 6–107,186   7,186 9   9 
CMS 11–147 3  10     
CMS 15–18        
CMS 19        
CMS 20–23        
7,990 3  7,993 9   9 
Loans and advances to customers
Retail – UK mortgages
RMS 1–333,607 3,474  37,081 5 18  23 
RMS 4–6964 1,982  2,946 1 15  16 
RMS 7–94 484  488  7  7 
RMS 10 187  187  4  4 
RMS 11–13 433  433  16  16 
RMS 14  944 944   69 69 
34,575 6,560 944 42,079 6 60 69 135 
Retail – credit cards
RMS 1–31,110 2  1,112 2   2 
RMS 4–61,500 375  1,875 13 19  32 
RMS 7–9300 377  677 10 53  63 
RMS 10 63  63  15  15 
RMS 11–13 93  93  38  38 
RMS 14  73 73   27 27 
2,910 910 73 3,893 25 125 27 177 
Retail – loans and overdrafts
RMS 1–3322   322 1   1 
RMS 4–63,449 206  3,655 51 11  62 
RMS 7–9961 312  1,273 39 40  79 
RMS 1029 102  131 3 23  26 
RMS 11–139 218  227 2 87  89 
RMS 14  133 133   69 69 
4,770 838 133 5,741 96 161 69 326 
Retail – UK Motor Finance
RMS 1–3348 4  352 2   2 
RMS 4–66 3  9     
RMS 7–9 2  2     
RMS 10 1  1     
RMS 11–13 3  3  1  1 
RMS 14  13 13   7 7 
354 13 13 380 2 1 7 10 
Retail – other
RMS 1–3229 1  230 1   1 
RMS 4–6328 102  430  5  5 
RMS 7–9        
RMS 10        
RMS 11–13        
RMS 14  63 63   26 26 
557 103 63 723 1 5 26 32 
Total Retail43,166 8,424 1,226 52,816 130 352 198 680 
147

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowance (continued)Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2022
Commercial Banking
CMS 1–59,355 14  9,369 2   2 
CMS 6–1014,994 269  15,263 19 2  21 
CMS 11–1424,143 4,411  28,554 107 75  182 
CMS 15–182,587 3,708  6,295 35 204  239 
CMS 1910 690  700  65  65 
CMS 20–23  1,726 1,726   183 183 
51,089 9,092 1,726 61,907 163 346 183 692 
Other1
597   597     
Total loans and advances to customers94,852 17,516 2,952 115,320 293 698 381 1,372 
In respect of:
Retail43,166 8,424 1,226 52,816 130 352 198 680 
Commercial Banking51,089 9,092 1,726 61,907 163 346 183 692 
Other1
597   597     
Total loans and advances to customers94,852 17,516 2,952 115,320 293 698 381 1,372 
1Drawn exposures Include centralised fair value hedge accounting adjustments.
Reverse repurchase agreements
Banks
CMS 1–53,292   3,292     
CMS 6–10258   258     
CMS 11–14        
CMS 15–18        
CMS 19        
CMS 20–23        
3,550   3,550     
Customers
CMS 1–53,752   3,752     
CMS 6–1031,957   31,957     
CMS 11–14        
CMS 15–18        
CMS 19        
CMS 20–23        
35,709   35,709     
Total reverse repurchase agreements39,259   39,259     

148

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Undrawn exposuresExpected credit loss allowance
Gross undrawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2022
Retail – UK mortgages
RMS 1–31,134 1  1,135     
RMS 4–6        
RMS 7–9        
RMS 10        
RMS 11–13        
RMS 14        
1,134 1  1,135     
Retail – credit cards
RMS 1–310,641 12  10,653 3   3 
RMS 4–63,472 851  4,323 7 9  16 
RMS 7–9133 132  265 1 3  4 
RMS 10 12  12  1  1 
RMS 11–13 16  16  1  1 
RMS 14  12 12     
14,246 1,023 12 15,281 11 14  25 
Retail – loans and overdrafts
RMS 1–32,379   2,379 2   2 
RMS 4–6925 125  1,050 5 6  11 
RMS 7–9145 77  222 4 9  13 
RMS 103 19  22  4  4 
RMS 11–13 33  33  9  9 
RMS 14  9 9     
3,452 254 9 3,715 11 28  39 
Retail – UK Motor Finance
RMS 1–3        
RMS 4–6        
RMS 7–9        
RMS 10        
RMS 11–13        
RMS 14        
        
Retail – other
RMS 1–345   45     
RMS 4–6180   180 1   1 
RMS 7–9        
RMS 10        
RMS 11–13        
RMS 14        
225   225 1   1 
Total Retail19,057 1,278 21 20,356 23 42  65 
149

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Undrawn exposuresExpected credit loss allowance
Gross undrawn exposures and expected credit loss allowance (continued)Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2022
Commercial Banking
CMS 1–512,102   12,102 1   1 
CMS 6–1017,965 32  17,997 12 1  13 
CMS 11–147,499 1,218  8,717 24 26  50 
CMS 15–18734 727  1,461 8 37  45 
CMS 19 70  70  10  10 
CMS 20–23  46 46   2 2 
38,300 2,047 46 40,393 45 74 2 121 
Other
CMS 1–5        
CMS 6–10        
CMS 11–14        
CMS 15–18        
CMS 19        
CMS 20–23        
        
Total57,357 3,325 67 60,749 68 116 2 186 
In respect of:
Retail19,057 1,278 21 20,356 23 42  65 
Commercial Banking38,300 2,047 46 40,393 45 74 2 121 
Other        
Total57,357 3,325 67 60,749 68 116 2 186 
150

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2021
Loans and advances to banks
CMS 1–53,934 – – 3,934 – – – – 
CMS 6–10355 – – 355 – – – – 
CMS 11–14– – – – – – 
CMS 15–18– – – – – – – – 
CMS 19– – – – – – – – 
CMS 20–23– – – – – – – – 
4,291 – – 4,291 – – – – 
Loans and advances to customers
Retail – UK mortgages
RMS 1–339,431 1,653 – 41,084 14 – 17 
RMS 4–6984 2,094 – 3,078 – 13 – 13 
RMS 7–9– 384 – 384 – – 
RMS 10– 65 – 65 – – 
RMS 11–13– 201 – 201 – – 
RMS 14– – 486 486 – – 26 26 
40,415 4,397 486 45,298 41 26 70 
Retail – credit cards1
RMS 1–31,321 – 1,325 – – 
RMS 4–61,321 296 – 1,617 13 13 – 26 
RMS 7–9200 204 – 404 25 – 33 
RMS 10– 33 – 33 – – 
RMS 11–13– 57 – 57 – 22 – 22 
RMS 14– – 72 72 – – 32 32 
2,842 594 72 3,508 24 67 32 123 
Retail – loans and overdrafts
RMS 1–3669 – 670 – – 
RMS 4–63,147 305 – 3,452 43 14 – 57 
RMS 7–9528 158 – 686 22 18 – 40 
RMS 1010 41 – 51 – 
RMS 11–13132 – 134 – 46 – 46 
RMS 14– – 152 152 – – 77 77 
4,356 637 152 5,145 68 86 77 231 
Retail – UK Motor Finance
RMS 1–3273 – 277 – – 
RMS 4–617 – 24 – – – – 
RMS 7–9– – – – – 
RMS 10– – – – – – 
RMS 11–13– – – – – – 
RMS 14– – 26 26 – – 13 13 
292 20 26 338 – 13 14 
Retail – other1
RMS 1–3156 – 159 – – 
RMS 4–6699 130 – 829 – 
RMS 7–924 – 25 – – 
RMS 10– – – – – – – – 
RMS 11–13– – – – 
RMS 14– – 81 81 – – 31 31 
856 165 81 1,102 31 41 
Total Retail48,761 5,813 817 55,391 99 201 179 479 
151

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Drawn exposuresExpected credit loss allowance
Gross drawn exposures and expected credit loss allowance (continued)Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2021
Commercial Banking1
CMS 1–59,520 34 – 9,554 – – 
CMS 6–1017,726 283 – 18,009 18 – – 18 
CMS 11–1424,600 3,009 – 27,609 69 68 – 137 
CMS 15–181,741 2,231 – 3,972 11 105 – 116 
CMS 19117 714 – 831 – 30 – 30 
CMS 20–23– – 1,881 1,881 – – 235 235 
53,704 6,271 1,881 61,856 99 203 235 537 
Other2
645 – – 645 160 – – 160 
Total loans and advances to customers103,110 12,084 2,698 117,892 358 404 414 1,176 
In respect of:
Retail48,761 5,813 817 55,391 99 201 179 479 
Commercial Banking53,704 6,271 1,881 61,856 99 203 235 537 
Other2
645 – – 645 160 – – 160 
Total loans and advances to customers103,110 12,084 2,698 117,892 358 404 414 1,176 
1    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
2    Drawn exposures include centralised fair value hedge accounting adjustments and expected credit loss allowance includes a central adjustment of £160 million that was applied in respect of uncertainty in the economic outlook.
Reverse repurchase agreements
Banks
CMS 1–52,901 – – 2,901 – – – – 
CMS 6–1095 – – 95 – – – – 
CMS 11–14– – – – – – – – 
CMS 15–18– – – – – – – – 
CMS 19– – – – – – – – 
CMS 20–23– – – – – – – – 
2,996 – – 2,996 – – – – 
Customers
CMS 1–510,399 – – 10,399 – – – – 
CMS 6–1036,313 – – 36,313 – – – – 
CMS 11–14– – – – – – – – 
CMS 15–18– – – – – – – – 
CMS 19– – – – – – – – 
CMS 20–23– – – – – – – – 
46,712 – – 46,712 – – – – 
Total reverse repurchase agreements49,708 – – 49,708 – – – – 
152

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Undrawn exposuresExpected credit loss allowance
Gross undrawn exposures and expected credit loss allowanceStage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2021
Retail – UK mortgages
RMS 1–31,002 – – 1,002 – – – – 
RMS 4–6– – – – – – – – 
RMS 7–9– – – – – – – – 
RMS 10– – – – – – – – 
RMS 11–13– – – – – – – – 
RMS 14– – – – – – – – 
1,002 – – 1,002 – – – – 
Retail – credit cards1
RMS 1–312,590 27 – 12,617 – – 
RMS 4–62,262 569 – 2,831 11 – 17 
RMS 7–971 61 – 132 – 
RMS 10– – – – – – 
RMS 11–13– 12 – 12 – – – – 
RMS 14– – 15 15 – – – – 
14,923 678 15 15,616 16 12 – 28 
Retail – loans and overdrafts
RMS 1–32,876 – – 2,876 – – 
RMS 4–6680 59 – 739 – 
RMS 7–956 23 – 79 – 
RMS 10– – – 
RMS 11–13– 15 – 15 – – 
RMS 14– – 10 10 – – – – 
3,613 103 10 3,726 – 15 
Retail – UK Motor Finance
RMS 1–3– – – – – – – – 
RMS 4–6– – – – – – 
RMS 7–9– – – – – – – – 
RMS 10– – – – – – – – 
RMS 11–13– – – – – – – – 
RMS 14– – – – – – – – 
– – – – – – 
Retail – other1
RMS 1–342 – 43 – – 
RMS 4–6186 – – 186 – – – – 
RMS 7–9– – – – – – – – 
RMS 10– – – – – – – – 
RMS 11–13– – – – – – – – 
RMS 14– – – – – – – – 
228 – 229 – – 
Total Retail19,768 782 25 20,575 23 21 – 44 
153

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Undrawn exposuresExpected credit loss allowance
Gross undrawn exposures and expected credit loss allowance (continued)Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total
£m
At 31 December 2021
Commercial Banking1
CMS 1–514,474 – 14,475 – – 
CMS 6–1014,658 45 – 14,703 11 – 12 
CMS 11–145,987 1,057 – 7,044 18 13 – 31 
CMS 15–18178 276 – 454 15 – 19 
CMS 19143 29 – 172 – – 
CMS 20–23– – 66 66 – – 
35,440 1,408 66 36,914 34 32 70 
Other
CMS 1–5– – – – – – – – 
CMS 6–10501 – – 501 – – – – 
CMS 11–14– – – – – – – – 
CMS 15–18– – – – – – – – 
CMS 19– – – – – – – – 
CMS 20–23– – – – – – – – 
501 – – 501 – – – – 
Total55,709 2,190 91 57,990 57 53 114 
In respect of:
Retail19,768 782 25 20,575 23 21 – 44 
Commercial Banking35,440 1,408 66 36,914 34 32 70 
Other501 – – 501 – – – – 
Total55,709 2,190 91 57,990 57 53 114 
1    Reflects the new organisation structure, with Business Banking and Commercial Cards moving from Retail to Commercial Banking and Wealth moving from Other to Retail; comparatives have been presented on a consistent basis.
Cash and balances at central banks
Significantly all of the Bank’s cash and balances at central banks of £66,783 million (2021: £49,618 million) are due from the Bank of England or the Deutsche Bundesbank.
Debt securities held at amortised cost
An analysis by credit rating of the Bank's debt securities held at amortised cost is provided below:
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Government securities247  247 202 – 202 
Asset-backed securities:
Mortgage-backed securities3,423  3,423 1,151 – 1,151 
Other asset-backed securities1,384  1,384 1,115 – 1,115 
4,807  4,807 2,266 – 2,266 
Corporate and other debt securities1,422  1,422 1,288 – 1,288 
Gross exposure6,476  6,476 3,756 – 3,756 
Allowance for impairment losses(5)– 
Total debt securities held at amortised cost6,471 3,756 
1Credit ratings equal to or better than ‘BBB’.


154

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Financial assets at fair value through other comprehensive income (excluding equity shares)
An analysis of the Bank's financial assets at fair value through other comprehensive income is included in note 7. The credit quality of the Bank's financial assets at fair value through other comprehensive income (excluding equity shares) is set out below:
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Debt securities:
Government securities11,077  11,077 14,445 – 14,445 
Asset-backed securities87  87 – – – 
Corporate and other debt securities11,470 41 11,511 11,084 – 11,084 
22,634 41 22,675 25,529 – 25,529 
Total financial assets at fair value through other comprehensive income22,634 41 22,675 25,529 – 25,529 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises not rated (2022: £41 million; 2021: £nil).
Derivative assets
An analysis of derivative assets is given in note 4. The Bank reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the Bank's net credit risk relating to derivative assets of £6,136 million (2021: £4,879 million), cash collateral of £550 million (2021: £930 million) was held and a further £8 million (2021: £37 million) was due from OECD banks.
20222021
Investment
grade1
£m
Other2
£m
Total
£m
Investment
grade1
£m
Other2
£m
Total
£m
Trading and other2,000 101 2,101 2,847 86 2,933 
Hedging1 5 6 32 – 32 
2,001 106 2,107 2,879 86 2,965 
Due from fellow Lloyds Banking Group undertakings5,686 3,933 
Total derivative financial instruments7,793 6,898 
1Credit ratings equal to or better than ‘BBB’.
2Other comprises sub-investment grade (2022: £7 million; 2021: £42 million) and not rated (2022: £99 million; 2021: £44 million).
Financial guarantees and irrevocable loan commitments
Financial guarantees represent undertakings that the Bank will meet a customer’s obligation to third parties if the customer fails to do so. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. The Bank is theoretically exposed to loss in an amount equal to the total guarantees or unused commitments, however, the likely amount of loss is expected to be significantly less. Most commitments to extend credit are contingent upon customers maintaining specific credit standards.
(D)Collateral held as security for financial assets
The principal types of collateral accepted by the Bank include: residential and commercial properties; charges over business assets such as premises, inventory and accounts receivable; financial instruments, cash and guarantees from third-parties. The terms and conditions associated with the use of the collateral are varied and are dependent on the type of agreement and the counterparty. The Bank holds collateral against loans and advances and irrevocable loan commitments; qualitative and, where appropriate, quantitative information is provided in respect of this collateral below. Collateral held as security for financial assets at fair value through profit or loss and for derivative assets is also shown below.
The Bank holds collateral in respect of loans and advances to banks and customers as set out below. The Bank does not hold collateral against debt securities, comprising asset-backed securities and corporate and other debt securities, which are classified as financial assets held at amortised cost.
Loans and advances to banks
There were reverse repurchase agreements which are accounted for as collateralised loans within loans and advances to banks with a carrying value of £3,550 million (2021: £2,996 million), against which the Bank held collateral with a fair value of £nil (2021: £92 million).
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.

155

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Loans and advances to customers
Retail lending
Mortgages
An analysis by loan-to-value ratio of the Bank’s residential mortgage lending is provided below. The value of collateral used in determining the loan-to-value ratios has been estimated based upon the last actual valuation, adjusted to take into account subsequent movements in house prices, after making allowances for indexation error and dilapidations.
In some circumstances, where the discounted value of the estimated net proceeds from the liquidation of collateral (i.e. net of costs, expected haircuts and anticipated changes in the value of the collateral to the point of sale) is greater than the estimated exposure at default, no credit losses are expected and no ECL allowance is recognised.
20222021
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total gross
£m
Stage 1
£m
Stage 2
£m
Stage 3
£m
Total gross
£m
Less than 70 per cent32,367 5,910 886 39,163 37,113 4,072 432 41,617 
70 per cent to 80 per cent1,656 411 36 2,103 2,588 246 29 2,863 
80 per cent to 90 per cent446 185 13 644 612 49 17 678 
90 per cent to 100 per cent105 36 3 144 90 10 103 
Greater than 100 per cent1 18 6 25 12 20 37 
Total34,575 6,560 944 42,079 40,415 4,397 486 45,298 
Commercial lending
Reverse repurchase transactions
At 31 December 2022 there were reverse repurchase agreements which were accounted for as collateralised loans with a carrying value of £35,709 million (2021: £46,712 million), against which the Bank held collateral with a fair value of £29,011 million (2021: £48,423 million), all of which the Bank was able to repledge. These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Financial assets at fair value through profit or loss (excluding equity shares)
Securities held as collateral in the form of stock borrowed amounted to £16,676 million (2021: £7,090 million). Of this amount, £8,979 million (2021: £1,214 million) had been resold or repledged as collateral for the Bank’s own transactions.
These transactions were generally conducted under terms that are usual and customary for standard secured lending activities.
Derivative assets, after offsetting of amounts under master netting arrangements
The Bank reduces exposure to credit risk by using master netting agreements and by obtaining collateral in the form of cash or highly liquid securities. In respect of the net derivative assets after offsetting of amounts under master netting arrangements of £6,136 million (2021: £4,879 million), cash collateral of £550 million (2021: £930 million) was held.
Irrevocable loan commitments and other credit-related contingencies
At 31 December 2022, the Bank held irrevocable loan commitments and other credit-related contingencies of £37,591 million (2021: £32,730 million). Collateral is held as security, in the event that lending is drawn down, on £1,135 million (2021: £1,002 million) of these balances.
(E)Collateral pledged as security
The Group pledges assets primarily for repurchase agreements and securities lending transactions which are generally conducted under terms that are usual and customary for standard securitised borrowing contracts.
Repurchase transactions
Amortised cost
There are balances arising from repurchase transactions with banks of £2,793 million (2021: £57 million), which include amounts due under the Bank of England's Term Funding Scheme with additional incentives for SMEs (TFSME); the fair value of the collateral provided under these agreements at 31 December 2022 was £991 million (2021: £44 million).
There are balances arising from repurchase transactions with customers of £15,587 million (2021: £21 million); the fair value of the collateral provided under these agreements at 31 December 2022 was £14,197 million (2021: £112 million).
Securities lending transactions
The following on-balance sheet financial assets have been lent to counterparties under securities lending transactions:
2022
£m
2021
£m
Financial assets at fair value through other comprehensive income5,669 2,946 
Total5,669 2,946 


156

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
Liquidity risk
The tables below analyse financial instrument liabilities of the Bank on an undiscounted future cash flow basis according to contractual maturity, into relevant maturity groupings based on the remaining period at the balance sheet date; balances with no fixed maturity are included in the over 5 years category. Certain balances, included in the table below on the basis of their residual maturity, are repayable on demand upon payment of a penalty.
The GroupUp to 1
month
1-3
months
3-12
months
1-5
years
Over 5
years
Total
£m£m£m£m£m£m
At 31 December 2021
Deposits from banks and repurchase agreements1,930 477 202 32,407 223 35,239 
Customer deposits and repurchase agreements439,550 1,616 3,689 5,046 569 450,470 
Financial liabilities at fair value through profit or loss81 21 242 1,572 4,677 6,593 
Debt securities in issue4,367 5,307 8,603 27,715 4,708 50,700 
Lease liabilities2 61 158 578 832 1,631 
Subordinated liabilities30 39 370 5,418 5,679 11,536 
Total non-derivative financial liabilities445,960 7,521 13,264 72,736 16,688 556,169 
Derivative financial liabilities:
Gross settled derivatives – outflows2,577 573 4,232 11,280 4,990 23,652 
Gross settled derivatives – inflows(2,462)(425)(4,168)(10,945)(4,734)(22,734)
Gross settled derivatives – net flows115 148 64 335 256 918 
Net settled derivative liabilities2,654 (21)(6)145 360 3,132 
Total derivative financial liabilities2,769 127 58 480 616 4,050 
At 31 December 2020
Deposits from banks and repurchase agreements7,369 1,564 72 19,438 498 28,941 
Customer deposits and repurchase agreements413,374 9,871 5,366 5,542 595 434,748 
Financial liabilities at fair value through profit or loss40 45 141 1,702 10,110 12,038 
Debt securities in issue5,019 5,195 9,706 33,338 11,594 64,852 
Lease liabilities10 51 174 626 751 1,612 
Subordinated liabilities81 69 3,609 4,261 3,601 11,621 
Total non-derivative financial liabilities425,893 16,795 19,068 64,907 27,149 553,812 
Derivative financial liabilities:
Gross settled derivatives – outflows4,358 4,818 4,390 15,787 8,397 37,750 
Gross settled derivatives – inflows(3,795)(4,312)(4,272)(15,696)(8,885)(36,960)
Gross settled derivatives – net flows563 506 118 91 (488)790 
Net settled derivative liabilities4,648 89 216 329 5,289 
Total derivative financial liabilities5,211 513 207 307 (159)6,079 
F-131

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
Up to 1
month
£m
1–3
months
£m
3–12
months
£m
1–5
years
£m
Over 5
years
£m
Total
£m
At 31 December 2022
Deposits from banks3,727 28 179 478 82 4,494 
Customer deposits264,274 1,538 2,085 1,468 110 269,475 
Repurchase agreements at amortised cost12,279 6,188    18,467 
Financial liabilities at fair value through profit or loss84 60 100 1,565 3,709 5,518 
Debt securities in issue3,854 7,715 6,186 20,961 4,839 43,555 
Lease liabilities6 29 95 297 351 778 
Subordinated liabilities24 26 488 4,264 7,455 12,257 
Total non-derivative financial liabilities284,248 15,584 9,133 29,033 16,546 354,544 
Derivative financial liabilities:
Gross settled derivatives – outflows2,730 3,214 3,433 7,274 3,084 19,735 
Gross settled derivatives – inflows(1,877)(2,989)(3,303)(7,210)(3,135)(18,514)
Gross settled derivatives – net flows853 225 130 64 (51)1,221 
Net settled derivative liabilities2,298 (19)54 271 213 2,817 
Total derivative financial liabilities3,151 206 184 335 162 4,038 
At 31 December 2021
Deposits from banks1,812 136 31 813 224 3,016 
Customer deposits266,179 989 618 765 432 268,983 
Repurchase agreements at amortised cost466 407 73 – – 946 
Financial liabilities at fair value through profit or loss81 21 242 1,572 4,645 6,561 
Debt securities in issue3,802 4,559 5,426 22,704 3,815 40,306 
Lease liabilities32 83 300 434 850 
Subordinated liabilities17 339 4,708 5,254 10,327 
Total non-derivative financial liabilities272,350 6,161 6,812 30,862 14,804 330,989 
Derivative financial liabilities:
Gross settled derivatives – outflows2,545 544 3,827 10,416 4,343 21,675 
Gross settled derivatives – inflows(2,452)(407)(3,769)(10,108)(4,095)(20,831)
Gross settled derivatives – net flows93 137 58 308 248 844 
Net settled derivative liabilities2,125 (21)(6)145 320 2,563 
Total derivative financial liabilities2,218 116 52 453 568 3,407 
The principal amount for undated subordinated liabilities with no redemption option is included within the over 5 years column; interest of £19£11 million (2020: £23(2021: £12 million) per annum for the Group and £12 million (2020: £16 million) for the Bank which is payable in respect of those instruments for as long as they remain in issue is not included beyond 5 years.
The BankUp to 1
month
1-3
months
3-12
months
1-5
years
Over 5
years
Total
£m£m£m£m£m£m
At 31 December 2021
Deposits from banks and repurchase agreements1,921 467 31 813 224 3,456 
Customer deposits and repurchase agreements266,536 1,065 691 765 432 269,489 
Financial liabilities at fair value through profit or loss81 21 242 1,572 4,645 6,561 
Debt securities in issue3,802 4,559 5,426 22,704 3,815 40,306 
Lease liabilities1 32 83 300 434 850 
Subordinated liabilities9 17 339 4,708 5,254 10,327 
Total non-derivative financial liabilities272,350 6,161 6,812 30,862 14,804 330,989 
Derivative financial liabilities:
Gross settled derivatives – outflows2,545 544 3,827 10,416 4,343 21,675 
Gross settled derivatives – inflows(2,452)(407)(3,769)(10,108)(4,095)(20,831)
Gross settled derivatives – net flows93 137 58 308 248 844 
Net settled derivative liabilities2,125 (21)(6)145 320 2,563 
Total derivative financial liabilities2,218 116 52 453 568 3,407 
At 31 December 2020
Deposits from banks and repurchase agreements7,353 1,562 15 1,108 361 10,399 
Customer deposits and repurchase agreements254,667 7,185 1,334 819 457 264,462 
Financial liabilities at fair value through profit or loss40 45 141 1,701 10,065 11,992 
Debt securities in issue4,502 4,200 6,404 27,908 9,408 52,422 
Lease liabilities34 97 326 445 903 
Subordinated liabilities43 3,069 3,517 3,016 9,654 
Total non-derivative financial liabilities266,572 13,069 11,060 35,379 23,752 349,832 
Derivative financial liabilities:
Gross settled derivatives – outflows3,881 4,737 3,433 15,174 6,337 33,562 
Gross settled derivatives – inflows(3,405)(4,291)(3,336)(15,076)(6,629)(32,737)
Gross settled derivatives – net flows476 446 97 98 (292)825 
Net settled derivative liabilities3,885 146 208 4,247 
Total derivative financial liabilities4,361 451 100 244 (84)5,072 
157

NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 25: FINANCIAL RISK MANAGEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
The following tables settable sets out the amounts and residual maturities of the Bank's off-balance sheet contingent liabilities, commitments and guarantees.
The GroupWithin 1
year
1-3
years
3-5
years
Over 5
years
Total
£m£m£m£m£m
At 31 December 2021
Acceptances and endorsements21 00021 
Other contingent liabilities1,362 242 258 457 2,319 
Total contingent liabilities1,383 242 258 457 2,340 
Lending commitments and guarantees97,587 15,506 9,853 4,678 127,624 
Other commitments 18  42 60 
Total commitments and guarantees97,587 15,524 9,853 4,720 127,684 
Total contingents, commitments and guarantees98,970 15,766 10,111 5,177 130,024 
At 31 December 2020
Acceptances and endorsements73 — — — 73 
Other contingent liabilities1,302 337 69 583 2,291 
Total contingent liabilities1,375 337 69 583 2,364 
Lending commitments and guarantees102,279 18,152 9,454 3,588 133,473 
Other commitments44 16 64 125 
Total commitments and guarantees102,280 18,196 9,470 3,652 133,598 
Total contingents, commitments and guarantees103,655 18,533 9,539 4,235 135,962 
F-132

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 44: FINANCIAL RISK MANAGEMENT (continued)
The BankWithin 1
year
1-3
years
3-5
years
Over 5
years
Total
£m
Within 1
year
£m
1–3
years
£m
3–5
years
£m
Over 5
years
£m
Total
£m
At 31 December 2022At 31 December 2022
Acceptances and endorsementsAcceptances and endorsements58    58 
Other contingent liabilitiesOther contingent liabilities1,650 540 180 375 2,745 
Total contingent liabilitiesTotal contingent liabilities1,708 540 180 375 2,803 
Lending commitments and guaranteesLending commitments and guarantees26,090 6,984 10,187 17,449 60,710 
Other commitmentsOther commitments  10 29 39 
Total commitments and guaranteesTotal commitments and guarantees26,090 6,984 10,197 17,478 60,749 
Total contingents, commitments and guaranteesTotal contingents, commitments and guarantees27,798 7,524 10,377 17,853 63,552 
At 31 December 2021At 31 December 2021At 31 December 2021
Acceptances and endorsementsAcceptances and endorsements21    21 Acceptances and endorsements21 – – – 21 
Other contingent liabilitiesOther contingent liabilities1,227 216 227 386 2,056 Other contingent liabilities1,227 216 227 386 2,056 
Total contingent liabilitiesTotal contingent liabilities1,248 216 227 386 2,077 Total contingent liabilities1,248 216 227 386 2,077 
Lending commitments and guaranteesLending commitments and guarantees30,872 14,213 9,180 3,670 57,935 Lending commitments and guarantees30,872 14,213 9,180 3,670 57,935 
Other commitmentsOther commitments 18  37 55 Other commitments– 18 – 37 55 
Total commitments and guaranteesTotal commitments and guarantees30,872 14,231 9,180 3,707 57,990 Total commitments and guarantees30,872 14,231 9,180 3,707 57,990 
Total contingents, commitments and guaranteesTotal contingents, commitments and guarantees32,120 14,447 9,407 4,093 60,067 Total contingents, commitments and guarantees32,120 14,447 9,407 4,093 60,067 
At 31 December 2020
Acceptances and endorsements73 — — — 73 
Other contingent liabilities1,144 328 68 480 2,020 
Total contingent liabilities1,217 328 68 480 2,093 
Lending commitments and guarantees34,552 16,319 9,127 2,672 62,670 
Other commitments— 27 16 53 96 
Total commitments and guarantees34,552 16,346 9,143 2,725 62,766 
Total contingents, commitments and guarantees35,769 16,674 9,211 3,205 64,859 
Capital risk
Capital is actively managed on an ongoing basis for bothNote 44 to the Group and its regulated banking subsidiaries, and the associated capital policies and procedures are subject to regular review. The Group measures both its capital requirements and the amount of capital resources that it holds to meet those requirements through applying capital directives and regulations as implemented in the UK by the Prudential Regulation Authority (PRA) and supplemented through additional regulation under the PRA Rulebook and associatedconsolidated financial statements of policy, supervisory statements and other guidance. Regulatory capital ratios are consideredincludes a key partdiscussion of the budgeting and planning processes and forecast ratios are reviewedmanagement of the capital risk faced by the Group and Ring-Fenced Banks Asset and Liability Committee. Target capital levels take account of current and future regulatory requirements, capacity for growth and to cover uncertainties. Details of the Group's capital resources are provided in the table marked audited on page 72.Bank.
NOTE 45:26: CASH FLOW STATEMENTSSTATEMENT
(A)Change in operating assets
The GroupThe Bank
202120202019202120202019
£m£m£m£m
2022
£m
2021
£m
2020
£m
Change in amounts due from fellow Lloyds Banking Group undertakingsChange in amounts due from fellow Lloyds Banking Group undertakings(1)1,116 24 20,347 73,506 (48,692)Change in amounts due from fellow Lloyds Banking Group undertakings(10,858)20,347 73,506 
Change in other financial assets held at amortised costChange in other financial assets held at amortised cost3,292 (9,688)(11,832)15,167 (1,815)(5,482)Change in other financial assets held at amortised cost7,993 15,167 (1,815)
Change in financial assets at fair value through profit or lossChange in financial assets at fair value through profit or loss(124)610 20,972 (2,805)(1,021)20,140 Change in financial assets at fair value through profit or loss(465)(2,805)(1,021)
Change in derivative financial instrumentsChange in derivative financial instruments1,548 479 3,677 6,085 753 2,428 Change in derivative financial instruments(1,985)6,085 753 
Change in other operating assetsChange in other operating assets345 627 63 10 239 63 Change in other operating assets(53)10 239 
Change in operating assetsChange in operating assets5,060 (6,856)12,904 38,804 71,662 (31,543)Change in operating assets(5,368)38,804 71,662 
(B)Change in operating liabilities
The GroupThe Bank
202120202019202120202019
£m£m£m£m
2022
£m
2021
£m
2020
£m
Change in deposits from banks and repurchase agreementsChange in deposits from banks and repurchase agreements8,451 1,404 (2,670)(7,479)3,182 1,802 Change in deposits from banks and repurchase agreements4,433 (7,479)3,182 
Change in customer deposits and repurchase agreementsChange in customer deposits and repurchase agreements14,825 37,728 5,593 4,231 24,711 10,360 Change in customer deposits and repurchase agreements16,356 4,231 24,711 
Change in amounts due to fellow Lloyds Banking Group undertakingsChange in amounts due to fellow Lloyds Banking Group undertakings(806)(1,316)(8,142)(12,468)(73,233)28,016 Change in amounts due to fellow Lloyds Banking Group undertakings(4,182)(12,468)(73,233)
Change in financial liabilities at fair value through profit or lossChange in financial liabilities at fair value through profit or loss(380)(946)(10,447)1,828 135 (10,441)Change in financial liabilities at fair value through profit or loss(58)1,828 135 
Change in derivative financial instrumentsChange in derivative financial instruments(3,585)(1,603)(1,080)(4,970)(3,139)(335)Change in derivative financial instruments4,245 (4,970)(3,139)
Change in debt securities in issueChange in debt securities in issue(10,569)(17,138)11,898 (9,670)(13,400)11,722 Change in debt securities in issue1,380 (9,670)(13,400)
Change in other operating liabilities1
Change in other operating liabilities1
174 (288)(782)513 (249)(1,823)
Change in other operating liabilities1
88 513 (249)
Change in operating liabilitiesChange in operating liabilities8,110 17,841 (5,630)(28,015)(61,993)39,301 Change in operating liabilities22,262 (28,015)(61,993)
1Includes a decrease of £182£72 million (2020: decrease of £163 million; 2019: increase of £43 million) for the Group and a(2021: decrease of £108 million (2020:million; 2020: decrease of £42 million; 2019: increase of £20 million) for the Bank in respect of lease liabilities.
F-133158

NOTES TO THE ACCOUNTS
for the year ended 31 December 2021
NOTE 45: CASH FLOW STATEMENTS (continued)
(C)
NOTES TO THE BANK FINANCIAL STATEMENTS
for the year ended 31 December 2022
NOTE 26: CASH FLOW STATEMENT (continued)
ADDITIONAL INFORMATION
(UNAUDITED)
(C)    Non-cash and other items
The GroupThe Bank
202120202019202120202019
£m£m£m£m
2022
£m
2021
£m
2020
£m
Depreciation and amortisationDepreciation and amortisation2,777 2,670 2,602 1,671 1,325 1,245 Depreciation and amortisation1,462 1,671 1,325 
Permanent diminution in value of investment in subsidiaries — —  — 159 
Dividends and distributions on other equity instruments received from subsidiary undertakingsDividends and distributions on other equity instruments received from subsidiary undertakings — — (1,503)(211)(1,434)Dividends and distributions on other equity instruments received from subsidiary undertakings(1,975)(1,503)(211)
Revaluation of investment properties 20  — — 
Allowance for loan lossesAllowance for loan losses(1,085)3,802 1,380 (648)1,742 490 Allowance for loan losses567 (648)1,742 
Write-off of allowance for loan losses, net of recoveriesWrite-off of allowance for loan losses, net of recoveries(935)(1,279)(1,457)(442)(622)(759)Write-off of allowance for loan losses, net of recoveries(346)(442)(622)
Impairment (credit) charge relating to undrawn balances(231)253 (17)(134)155 14 
Impairment charge (credit) relating to undrawn balancesImpairment charge (credit) relating to undrawn balances73 (134)155 
Impairment of financial assets at fair value through other comprehensive incomeImpairment of financial assets at fair value through other comprehensive income(2)(1)1 (1)Impairment of financial assets at fair value through other comprehensive income6 
Regulatory and legal provisionsRegulatory and legal provisions1,177 414 2,190 196 312 996 Regulatory and legal provisions127 196 312 
Other provision movementsOther provision movements(82)80 (161)(71)18 (43)Other provision movements(95)(71)18 
Additional capital injections to subsidiariesAdditional capital injections to subsidiaries — — (36)(33)(53)Additional capital injections to subsidiaries(46)(36)(33)
Net charge in respect of defined benefit schemesNet charge in respect of defined benefit schemes236 247 245 114 121 131 Net charge in respect of defined benefit schemes54 114 121 
Foreign exchange impact on balance sheet1
Foreign exchange impact on balance sheet1
159 823 420 (48)491 (230)
Foreign exchange impact on balance sheet1
(246)(48)491 
Interest expense on subordinated liabilitiesInterest expense on subordinated liabilities570 846 947 484 534 657 Interest expense on subordinated liabilities300 484 534 
Profit on disposal of businesses — (107) — — 
Other non-cash itemsOther non-cash items(1,173)(1,216)(347)(867)(339)(174)Other non-cash items(959)(867)(339)
Total non-cash itemsTotal non-cash items1,411 6,665 5,702 (1,283)3,494 998 Total non-cash items(1,078)(1,283)3,494 
Contributions to defined benefit schemesContributions to defined benefit schemes(1,347)(1,153)(1,069)(823)(650)(563)Contributions to defined benefit schemes(1,607)(823)(650)
Payments in respect of regulatory and legal provisionsPayments in respect of regulatory and legal provisions(680)(2,165)(3,164)(190)(959)(1,385)Payments in respect of regulatory and legal provisions(132)(190)(959)
OtherOther(45)137 — 237 (65)— Other 237 (65)
Total other itemsTotal other items(2,072)(3,181)(4,233)(776)(1,674)(1,948)Total other items(1,739)(776)(1,674)
Non-cash and other itemsNon-cash and other items(661)3,484 1,469 (2,059)1,820 (950)Non-cash and other items(2,817)(2,059)1,820 
1When considering the movement on each line of the balance sheet, the impact of foreign exchange rate movements is removed in order to show the underlying cash impact.
(D)(D)    Analysis of cash and cash equivalents as shown in the balance sheet
The GroupThe Bank
202120202019202120202019
£m£m£m£m£m£m
2022
£m
2021
£m
2020
£m
Cash and balances at central banksCash and balances at central banks54,279 49,888 38,880 49,618 45,753 35,741 Cash and balances at central banks66,783 49,618 45,753 
Less mandatory reserve deposits1
Less mandatory reserve deposits1
(4,777)(4,392)(3,177)(963)(954)(764)
Less mandatory reserve deposits1
(957)(963)(954)
49,502 45,496 35,703 48,655 44,799 34,977 65,826 48,655 44,799 
Loans and advances to banks and reverse repurchase agreementsLoans and advances to banks and reverse repurchase agreements7,474 5,950 4,852 7,287 5,656 4,453 Loans and advances to banks and reverse repurchase agreements11,534 7,287 5,656 
Less amounts with a maturity of three months or moreLess amounts with a maturity of three months or more(3,786)(2,480)(1,941)(3,712)(2,387)(1,648)Less amounts with a maturity of three months or more(6,571)(3,712)(2,387)
3,688 3,470 2,911 3,575 3,269 2,805 4,963 3,575 3,269 
Total cash and cash equivalentsTotal cash and cash equivalents53,190 48,966 38,614 52,230 48,068 37,782 Total cash and cash equivalents70,789 52,230 48,068 
1Mandatory reserve deposits are held with local central banks in accordance with statutory requirements;requirements. Where these deposits are not held in demand accounts and are not available to finance the Group'sBank’s day-to-day operations.operations they are excluded from cash and cash equivalents.

NOTE 46: FUTURE ACCOUNTING DEVELOPMENTS
The IASB has issued a number of minor amendments to IFRSs effective 1 January 2022 and in later years (including IFRS 9 Financial Instruments and IAS 37 Provisions, Contingent Liabilities and Contingent Assets). These amendments are not applicable for the year ended 31 December 2021 and have not been applied in preparing these financial statements. They are not expected to have a significant impact on the Group.
F-134159

GLOSSARY
Term usedUS equivalent or brief description.
AccountsFinancial statements.
Articles of associationArticles and bylaws.
AssociatesLong-term equity investments accounted for by the equity method.
Attributable profitNet income.
Balance sheetStatement of financial position.
BrokingBrokerage.
Building societyA building society is a mutual institution set up to lend money to its members for house purchases.
Buy-to-let mortgagesBuy-to-let mortgages are those mortgages offered to customers purchasing residential property as a rental investment.
Called-up share capitalOrdinary shares, issued and fully paid.
Contract hireLeasing.
CreditorsPayables.
DebtorsReceivables.
Deferred taxDeferred income tax.
Finance leaseCapital lease.
FreeholdOwnership with absolute rights in perpetuity.
LeaseholdLand or property which is rented from the owner for a specified term under a lease. At the expiry of the term the land or property reverts back to the owner.
LienUnder UK law, a right to retain possession pending payment.
Loan capitalLong-term debt.
MembersShareholders.
National InsuranceA form of taxation payable in the UK by employees, employers and the self-employed. It is part of the UK’s national social security system and ultimately controlled by HM Revenue & Customs.
Nominal valuePar value.
Ordinary sharesCommon stock.
OverdraftA line of credit, contractually repayable on demand unless a fixed-term has been agreed, established through a customer’s current account.
Preference sharesPreferred stock.
PremisesReal estate.
Profit attributable to equity shareholdersNet income.
ProvisionsReserves.
Retained profitsRetained earnings.
Share capitalCapital stock.
Shareholders’ equityStockholders’ equity.
Share premium accountAdditional paid-in capital.
Shares in issueShares outstanding.
Specialist mortgagesSpecialist mortgages include those mortgage loans provided to customers who have self-certified their income.New mortgage lending of this type has not been offered by the Group since early 2009.
Undistributable reservesRestricted surplus.
Write-offsCharge-offs.
122160

FORM 20-F CROSS REFERENCE SHEET
Form 20-F Item Number and CaptionPage and caption references in this document*
1Identity of Directors, Senior Management and AdvisersNot applicable
2Offer Statistics and Expected TimetableNot applicable
3Key Information
A.Reserved by the Securities and Exchange CommissionNot applicable
B.Capitalization and indebtednessNot applicable
C.Reason for the offer and use of proceedsNot applicable
D.Risk factors
4Information on the Company
A.History and development of the companyOmitted
B.Business overview
219, 9193, F-28–F-31
C.Organisational structure
D.Property, plant and equipmentNot applicable
4AUnresolved staff commentsNot applicable
5Operating and Financial Review and Prospects
A.Operating results
2126
B.Liquidity and capital resourcesOmitted
C.Research and development, patents and licenses, etc.Not applicable
D.Trend informationOmitted
E.Critical accounting estimates
21, F-2627, F-50–F-57
6Directors, Senior Management and Employees
A.Directors and senior managementOmitted
B.CompensationOmitted
C.Board practices
8390
D.EmployeesOmitted
E.Share ownershipOmitted
F.Disclosure of a registrant's action to recover erroneously awarded compensationNot applicable
7Major Shareholders and Related Party Transactions
A.Major shareholdersOmitted
B.Related party transactionsOmitted
C.Interests of experts and counselNot applicable
8Financial Information
A.Consolidated statements and other financial information
23, F-1–F-112
B.Significant changesNot applicable
9The Offer and Listing
A.Offer and listing details
B.Plan of distributionNot applicable
C.Markets
D.Selling shareholdersNot applicable
E.DilutionNot applicable
F.Expenses of the issueNot applicable
10Additional Information
A.Share capitalNot applicable
B.Memorandum and Articles of Association
C.Material contracts
D.Exchange controls
E.Taxation
F.Dividends and paying assetsNot applicable
G.Statement by expertsNot applicable
H.Documents on display
I.Subsidiary information
11Quantitative and Qualitative Disclosure about Market Risk
5063, 70-73, F-95–F-111
12Description of Securities Other than Equity SecuritiesNot applicable
13Defaults, Dividends Arrearages and DelinquenciesNot applicable
14Material Modifications to the Rights of Security Holders and Use of ProceedsNot applicable
161

FORM 20-F CROSS REFERENCE SHEET
15Controls and Procedures
16Reserved by the Securities and Exchange CommissionNot applicable
16AAudit committee financial expertOmitted
16BCode of ethicsOmitted
16CPrincipal accountant fees and services
89, F-35
16DExemptions from the listing standards for audit committeesNot applicable
16EPurchases of equity securities by the issuer and affiliated purchasersNot applicable
16FChange in registrant’s certifying accountantNot applicable
16GCorporate governance
16HMine safety disclosureNot applicable
16IDisclosure regarding foreign jurisdictions that prevent inspectionsNot applicable
17Financial statementsSee item 8
18Financial statementsSee item 8
19ExhibitsExhibit Index
*Certain items are indicated as omitted as Lloyds Bank plc is a wholly owned subsidiary of Lloyds Banking Group plc, which is a reporting company under the Securities Exchange Act of 1934, and meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K, as applied to annual reports on Form 20-F, and is therefore filing this Form 20-F with a reduced disclosure format.
162

EXHIBIT INDEX

1
2Neither Lloyds Bank plc nor any subsidiary is party to any single long-term debt instrument pursuant to which a total amount of securities exceeding 10 per cent of the Lloyds Bank Group’s total assets (on a consolidated basis) is authorised to be issued. Lloyds Bank plc hereby agrees to furnish to the Securities and Exchange Commission (the Commission), upon its request, a copy of any instrument defining the rights of holders of its long-term debt or the rights of holders of the long-term debt issued by it or any subsidiary for which consolidated or unconsolidated financial statements are required to be filed with the Commission.
2(d)
4(b)(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)(ii)
(xi)(iii)
(xii)(iv)
(xiii)(v)
(xiv)(vi)
(xv)(vii)
(xvi)(viii)
(xvii)(ix)
(xviii)(x)
(xix)(xi)
(xx)(xii)
(xxi)(xiii)
(xxii)(xiv)
(xxiii)(xv)
(xxiv)(xvi)
(xxv)(xvii)
(xxvi)(xviii)
(xxvii)(xix)
(xxviii)(xx)
(xxix)(xxi)
(xxii)
(xxiii)
(xxiv)
12.1
12.2
13.1
15.1
15.2
Previously filed with the SEC on Lloyds Bank plc’s Form 20-F filed 31 July 2019.
ΔPreviously filed with the SEC on Lloyds Bank plc’s Form 20-F filed 23 March 2020.
Previously filed with the SEC on Lloyds Bank plc’s Form 20-F filed 11 March 2021.
°Previously filed with the SEC on Lloyds Bank plc’s Form 20-F filed 8 March 2022.
The exhibits shown above are listed according to the number assigned to them by the Form 20–F.
123163

SIGNATURE
The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorised the undersigned to sign this annual report on its behalf.
LLOYDS BANK plc
By:/s/ William Chalmers
Name:William Chalmers
Title:Chief Financial Officer
Dated:87 March 20222023
124164