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Customers Bancorp (CUBI) 8-KCustomers Bancorp Reports Results for Full Year and Fourth Quarter 2022

Filed: 25 Jan 23, 5:07pm
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    • 8-K Current report
    • 99.1 Additional exhibits
    • 99.2 Additional exhibits
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    Exhibit 99.1
    customersbancorp_logoxprima.jpg
    Customers Bancorp, Inc. (NYSE:CUBI)
    701 Reading Avenue
    West Reading, PA 19611

    Contact:
    David W. Patti, Communications Director 610-451-9452
    Customers Bancorp Reports Results for Full Year and Fourth Quarter 2022
    Full Year 2022 Highlights
    •2022 net income available to common shareholders was $218.4 million, or $6.51 per diluted share; ROAA was 1.13% and ROCE was 17.40%.
    •2022 core earnings* were $256.4 million, or $7.63 per diluted share; Core ROAA* was 1.32% and Core ROCE* was 20.43%.
    •2022 core earnings excluding Paycheck Protection Program* ("PPP") were $218.7 million, or $6.51 per diluted share, up 46.2% over 2021. This included a pre-tax provision release of $36.8 million, or $0.86 per diluted share, from the sale of $500.0 million of consumer installment loans in Q3 2022, and other full year 2022 core earnings (excluding PPP)* of $5.65.
    •2022 adjusted pre-tax pre-provision net income* was $400.7 million; adjusted pre-tax pre-provision ROAA* was 1.99%; adjusted pre-tax pre-provision ROCE* was 31.16%.
    •Year-over-year loan growth was $1.2 billion, or 8.4%. Year-over-year loan growth excluding PPP* was $3.5 billion, or 30.7%, led by our low-risk variable rate corporate and specialty lending verticals.
    •Year-over-year deposit growth was $1.4 billion, up 8.2%.
    •2022 net interest margin, tax equivalent was 3.19%. 2022 net interest margin, tax equivalent, excluding the impact of PPP loans* was 3.16%.
    •2022 provision for credit losses on loans and leases of $59.5 million was largely driven by the impact of loan growth, net of the sale of consumer installment loans in Q3 2022, the recognition of weaker macroeconomic forecasts, and certain one-time charge-offs.
    •Non-performing assets were $30.8 million, or 0.15% of total assets, at December 31, 2022 compared to $49.8 million, or 0.25% of total assets, at December 31, 2021. Allowance for credit losses on loans and leases equaled 426% of non-performing loans at December 31, 2022, compared to 278% at December 31, 2021.
    •Book value per share and tangible book value per share* grew year over year by $1.76 or 4.7%, despite increased AOCI losses of $158.1 million over the same time period. Tangible book value per share* has grown by 77.9% over the past 5 years, significantly higher than the industry average of 2% for mid-cap banks (1).
    •Repurchased 830,145 common shares for $33.2 million in 2022, leaving 1.9 million of common shares authorized to be repurchased by September 2023.
    *Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
    (1) Mid-cap banks as reported by KRX Index.
    1


    Fourth Quarter 2022 Highlights
    •Q4 2022 net income available to common shareholders was $25.6 million, or $0.77 per diluted share; ROAA was 0.55% and ROCE was 8.05%.
    •Q4 2022 core earnings* were $39.4 million, or $1.19 per diluted share; Core ROAA* was 0.81% and Core ROCE* was 12.36%.
    •Q4 2022 core earnings (excluding PPP)* were $45.3 million, or $1.37 per diluted share, up 22.9% over Q4 2021.
    •Q4 2022 adjusted pre-tax pre-provision net income* was $81.4 million; adjusted pre-tax pre-provision ROAA* was 1.56%; adjusted pre-tax pre-provision ROCE* was 24.59%.
    •Q4 2022 loan growth was $458.0 million, or 3.0%. Q4 2022 loan growth excluding PPP* was $614.5 million, or 4.3%, led by our low-risk variable rate corporate and specialty lending verticals.
    •Q4 2022 deposit growth was $634.5 million, or 3.6%.
    •Q4 2022 net interest margin, tax equivalent was 2.67%. Q4 2022 net interest margin, tax equivalent, excluding the impact of PPP loans* was 2.87%.
    •Q4 2022 provision for credit losses on loans and leases of $27.9 million was largely driven by the impact of loan growth, the recognition of weaker macroeconomic forecasts, and one-time charge-offs of $11.0 million for loans originated pursuant to the PPP program.
    •Non-performing assets were $30.8 million, or 0.15% of total assets, at December 31, 2022 compared to $28.0 million, or 0.14% of total assets, at September 30, 2022. Allowance for credit losses on loans and leases equaled 426% of non-performing loans at December 31, 2022, compared to 466% at September 30, 2022.
    •Q4 2022 book value per share and tangible book value per share* grew by $0.62 or 1.6%, despite increased AOCI losses of $7.0 million over the same time period.
    •Repurchased 166,000 common shares for $5.3 million in Q4 2022.

    CEO Commentary
    West Reading, PA, January 25, 2023 - “We delivered another solid quarter and are extremely pleased with our 2022 results despite the challenging interest rate and economic environment,” said Customers Bancorp Chairman and CEO, Jay Sidhu. “Our Q4 2022 GAAP earnings were negatively impacted by after-tax securities net losses of $13.5 million, or $0.41 per diluted share, which will benefit net interest margin in the short-term and has an earn back of roughly one year as well as after-tax net losses on PPP loans of $6.0 million, or $0.18 per diluted share. However, we are very pleased to report that Q4 2022 earnings from the core bank* were $1.37 per diluted share, beating internal targets and estimates, and bringing full year 2022 core earnings (excluding PPP)* per share to $6.51. Our responsible organic growth strategy is laser focused on credit quality with 90% of our growth in low credit risk verticals. We have taken prudent risk management strategic actions over the past several quarters to ensure we are well positioned from a capital, credit, liquidity and earnings perspective especially as we head into a highly uncertain 2023. We are also pleased to report that we beat the upper end of our 2022 core earnings per share, excluding PPP* target of $4.75 - $5.00 by 13%, even before considering the Q3 2022 pre-tax provision release of $36.8 million. Core loan* growth in 2022 was led by increases in low-risk variable rate specialty lending verticals of $3.0 billion. Asset quality remains exceptional and credit reserves are extremely robust at 426% of total non-performing loans. Our loan and deposit pipelines remain strong and we are very focused on improving our margins, moderating our growth, controlling our expenses, actively buying back common shares to the extent we are trading below book value, and creating exceptional value for our shareholders. We remain very optimistic about our future,” Mr. Jay Sidhu continued.

    2


    Core earnings excluding PPP* for Q4 2022 were $45.3 million, or $1.37 per diluted share, calculated as shown below.
    (Dollars in thousands, except per share data)USDPer share
    GAAP net income available to shareholders$25,623 $0.77 
    Less: PPP net loss, after-tax(5,956)(0.18)
    GAAP net income to common shareholders, excluding PPP31,579 0.95
    Losses on investment securities13,543 0.41
    Derivative credit valuation adjustment202 0.01
    Core earnings, excluding PPP$45,324 $1.37 

    3


    Financial Highlights
    (Dollars in thousands, except per share data)At or Three Months EndedIncrease (Decrease)Twelve Months EndedIncrease (Decrease)
    December 31, 2022December 31, 2021December 31, 2022December 31, 2021
    Profitability Metrics:
    Net income available for common shareholders$25,623 $98,647 $(73,024)(74.0)%$218,402 $300,134 $(81,732)(27.2)%
    Diluted earnings per share$0.77 $2.87 $(2.10)(73.2)%$6.51 $8.91 $(2.40)(26.9)%
    Core earnings*$39,368 $101,213 $(61,845)(61.1)%$256,415 $344,700 $(88,285)(25.6)%
    Core earnings per share*$1.19 $2.95 $(1.76)(59.7)%$7.63 $10.23 $(2.60)(25.4)%
    Core earnings, excluding PPP*$45,324 $36,890 $8,434 22.9 %$218,746 $149,650 $69,096 46.2 %
    Core earnings per share, excluding PPP*$1.37 $1.07 $0.30 28.0 %$6.51 $4.44 $2.07 46.6 %
    Return on average assets ("ROAA")0.55 %2.08 %(1.53)1.13 %1.64 %(0.51)
    Core ROAA*0.81 %2.13 %(1.32)1.32 %1.86 %(0.54)
    Core ROAA, excluding PPP*0.93 %0.80 %0.13 1.14 %0.84 %0.30 
    Return on average common equity ("ROCE")8.05 %33.18 %(25.13)17.40 %28.75 %(11.35)
    Core ROCE*12.36 %34.04 %(21.68)20.43 %33.02 %(12.59)
    Adjusted pre-tax pre-provision net income*$81,377 $130,595 $(49,218)(37.7)%$400,712 $471,046 $(70,334)(14.9)%
    Adjusted pre-tax pre-provision net income ROAA, excluding PPP*1.67 %1.37 %0.30 1.81 %1.44 %0.37 
    Net interest margin, tax equivalent2.67 %4.14 %(1.47)3.19 %3.70 %(0.51)
    Net interest margin, tax equivalent, excluding PPP loans*2.87 %3.12 %(0.25)3.16 %3.16 %— 
    Loan yield5.64 %5.48 %0.16 5.00 %4.73 %0.27 
    Loan yield, excluding PPP*5.86 %4.41 %1.45 5.05 %4.37 %0.68 
    Cost of deposits2.73 %0.36 %2.37 1.31 %0.44 %0.87 
    Efficiency ratio49.20 %38.70 %10.50 44.81 %40.38 %4.43 
    Core efficiency ratio*49.12 %38.14 %10.98 43.02 %37.54 %5.48 
    Balance Sheet Trends:
    Total assets$20,896,112 $19,575,028 $1,321,084 6.7 %
    Total assets, excluding PPP*$19,897,959 $16,325,020 $3,572,939 21.9 %
    Total loans and leases$15,794,671 $14,568,885 $1,225,786 8.4 %
    Total loans and leases, excluding PPP*$14,796,518 $11,318,877 $3,477,641 30.7 %
    Non-interest bearing demand deposits$1,885,045 $4,459,790 $(2,574,745)(57.7)%
    Total deposits$18,156,953 $16,777,924 $1,379,029 8.2 %
    Capital Metrics:
    Common Equity$1,265,167 $1,228,423 $36,744 3.0 %
    Tangible Common Equity*$1,261,538 $1,224,687 $36,851 3.0 %
    Common Equity to Total Assets6.05 %6.28 %(0.23)
    Tangible Common Equity to Tangible Assets*6.04 %6.26 %(0.22)
    Tangible Common Equity to Tangible Assets, excluding PPP*6.34 %7.50 %(1.16)
    Book Value per common share$39.08 $37.32 $1.76 4.7 %
    Tangible Book Value per common share*$38.97 $37.21 $1.76 4.7 %
    Common equity Tier 1 capital ratio (1)
    9.5 %10.0 %(0.5)
    Total risk based capital ratio (1)
    12.0 %12.9 %(0.9)
    (1) Regulatory capital ratios as of December 31, 2022 are estimates.
    *Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
    4


    Paycheck Protection Program (PPP)
    We funded, either directly or indirectly, about 358,000 loans totaling $10.3 billion. Through the program, we earned close to $350 million of deferred origination fees from the SBA, which was significantly accretive to our earnings and capital levels as these loans were forgiven by the government. In Q4 2022, we recognized only $4 million of these fees in earnings as forgiveness levels were slower than expected, bringing total fees recognized to date to $322 million, and $26 million remaining to be recognized in 2023. "As we've stated previously, it is difficult to predict the timing of PPP forgiveness. We expect most of the fees to be recognized over the next two quarters; however, because we fully paid off the FRB PPP liquidity facility in third quarter 2021, these loans are currently being funded with higher cost funding, reducing their short-term profitability. This was particularly evident in Q4 2022 as higher PPP-related expenses resulted in a total negative impact to Q4 2022 earnings of $0.18 per diluted share. This included negative net interest income of $2.8 million resulting from higher funding costs, $11.0 million of one-time charge-offs increasing provision expense, and a $7.5 million gain resulting from a legal settlement with one of our third party PPP service providers. These one-time charge-offs are before the impact of any contractual indemnities or recoveries we may receive in future periods," commented Customers Bancorp CFO, Carla Leibold.
    Key Balance Sheet Trends
    Loans and Leases
    The following table presents the composition of total loans and leases as of the dates indicated:
    (Dollars in thousands)December 31, 2022% of TotalSeptember 30, 2022% of TotalDecember 31, 2021% of Total
    Commercial:
    Commercial & industrial:
    Specialty lending$5,412,887 34.3 %$5,103,974 33.3 %$2,403,991 16.5 %
    Other commercial & industrial1,135,336 7.2 1,064,332 7.0 942,679 6.5 
    Multifamily2,217,098 14.0 2,267,376 14.8 1,486,308 10.2 
    Loans to mortgage companies1,447,919 9.2 1,708,587 11.1 2,362,438 16.2 
    Commercial real estate owner occupied885,339 5.6 726,670 4.7 654,922 4.5 
    Loans receivable, PPP998,153 6.3 1,154,632 7.5 3,250,008 22.3 
    Commercial real estate non-owner occupied1,290,730 8.2 1,263,211 8.2 1,121,238 7.7 
    Construction162,009 1.0 136,133 0.9 198,981 1.4 
    Total commercial loans and leases13,549,471 85.8 13,424,915 87.5 12,420,565 85.3 
    Consumer:
    Residential498,781 3.1 466,888 3.0 350,984 2.4 
    Manufactured housing45,076 0.3 46,990 0.3 52,861 0.3 
    Installment:
    Personal1,306,376 8.3 1,056,432 6.9 1,392,862 9.6 
    Other394,967 2.5 341,463 2.3 351,613 2.4 
    Total consumer loans2,245,200 14.2 1,911,773 12.5 2,148,320 14.7 
    Total loans and leases$15,794,671 100.0 %$15,336,688 100.0 %$14,568,885 100.0 %
    Commercial and industrial ("C&I") loans and leases, including specialty lending, increased $3.2 billion, or 95.7% year-over-year, to $6.5 billion. Practically all of the increases in outstanding balances were in the low-risk variable rate secured categories of Capital Call Lines and Lender Finance (collectively referred to as Fund Finance). Multifamily loans increased $730.8 million, or 49.2%, to $2.2 billion, commercial real estate owner occupied loans increased $230.4 million, or 35.2%, to $885.3 million, commercial real estate non-owner occupied loans increased $169.5 million, or 15.1% to $1.3 billion and residential loans increased $147.8 million, or 42.1%, to $498.8 million year-over-year. These increases in loans and leases were partially offset by a decrease in total consumer installment loans of $43.1 million, or 2.5%, to $1.7 billion primarily due to the sale of $500.0 million of consumer installment loans in Q3 2022 offsetting new originations and originations and purchases of certain consumer installment loans with the intent to sell and a decrease in construction loans of $37.0 million, or 18.6%, to $162.0 million.
    5


    Allowance for Credit Losses on Loans and Leases
    The following table presents allowance for credit losses on loans and leases (information as of the dates and periods indicated):
    At or Three Months EndedIncrease (Decrease)At or Three Months EndedIncrease (Decrease)
    (Dollars in thousands)December 31, 2022September 30, 2022December 31, 2022December 31, 2021
    Allowance for credit losses on loans and leases$130,924 $130,197 $727 $130,924 $137,804 $(6,880)
    Provision (benefit) for credit losses on loans and leases$27,891 $(7,836)$35,727 $27,891 $13,890 $14,001 
    Net charge-offs (recoveries) from loans held for investment$27,164 $18,497 $8,667 $27,164 $7,582 $19,582 
    Annualized net charge-offs (recoveries) to average loans and leases0.70 %0.47 %0.70 %0.21 %
    Coverage of credit loss reserves for loans and leases held for investment0.93 %0.95 %0.93 %1.12 %
    Coverage of credit loss reserves for loans and leases held for investment, excluding PPP*1.00 %1.03 %1.00 %1.53 %
    *Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
    The increase in net charge-offs in Q4 2022 compared to Q3 2022 was primarily due to one-time charge-offs of $11.0 million for certain loans originated under the PPP program that were subsequently determined to be ineligible for SBA forgiveness and guarantee and were deemed uncollectible.
    Provision (Benefit) for Credit Losses
    Three Months EndedIncrease (Decrease)Three Months EndedIncrease (Decrease)
    (Dollars in thousands)December 31, 2022September 30, 2022December 31, 2022December 31, 2021
    Provision (benefit) for credit losses on loans and leases$27,891 $(7,836)$35,727 $27,891 $13,890 $14,001 
    Provision (benefit) for credit losses on available for sale debt securities325 (158)483 325 — 325 
    Provision (benefit) for credit losses28,216 (7,994)36,210 28,216 13,890 14,326 
    Provision (benefit) for credit losses on unfunded commitments153 254 (101)153 352 (199)
    Total provision (benefit) for credit losses$28,369 $(7,740)$36,109 $28,369 $14,242 $14,127 
    The provision for credit losses on loans and leases in Q4 2022 was $27.9 million, compared to a benefit to provision of $7.8 million in Q3 2022. The provision in Q4 2022 was primarily due to loan growth, one-time charge-offs of $11.0 million for certain loans originated under the PPP program that were subsequently determined to be ineligible for SBA forgiveness and guarantee and ultimately deemed uncollectible and our recognition of weaker macroeconomic forecasts, as compared to a benefit to provision in Q3 2022 primarily from the sale of $500.0 million of consumer installment loans in connection with the Company's balance sheet optimization initiatives. The sale transaction resulted in approximately $36.8 million of release in allowance for credit losses in Q3 2022, which was included in core earnings* and contributed approximately $0.86 per diluted share. The provision for credit losses on available for sale investment securities in Q4 2022 was $0.3 million compared to a benefit to provision of $0.2 million in Q3 2022.
    The provision for credit losses on loans and leases in Q4 2022 was $27.9 million, compared to a provision of $13.9 million in Q4 2021. The provision in Q4 2022 was primarily due to loan growth, one-time charge-offs of $11.0 million for certain loans originated under the PPP program that were subsequently determined to be ineligible for SBA forgiveness and guarantee and ultimately deemed uncollectible and our recognition of weaker macroeconomic forecasts. The provision for credit losses on available for sale investment securities in Q4 2022 was $0.3 million compared to no provision in Q4 2021.
    6


    Asset Quality
    The following table presents asset quality metrics as of the dates indicated:
    (Dollars in thousands)December 31, 2022September 30, 2022Increase (Decrease)December 31, 2022December 31, 2021Increase (Decrease)
    Non-performing assets ("NPAs"):
    Nonaccrual / non-performing loans ("NPLs")$30,737 $27,919 $2,818 $30,737 $49,620 $(18,883)
    Non-performing assets$30,783 $27,965 $2,818 $30,783 $49,760 $(18,977)
    NPLs to total loans and leases0.19 %0.18 %0.19 %0.34 %
    Reserves to NPLs425.95 %466.34 %425.95 %277.72 %
    NPAs to total assets0.15 %0.14 %0.15 %0.25 %
    Loans and leases risk ratings:
    Commercial loans and leases (1)
    Pass$10,793,980 $10,262,647 $531,333 $10,793,980 $6,389,228 $4,404,752 
    Special Mention138,829 104,560 34,269 138,829 230,065 (91,236)
    Substandard291,118 329,878 (38,760)291,118 266,939 24,179 
    Total commercial loans and leases11,223,927 10,697,085 526,842 11,223,927 6,886,232 4,337,695 
    Consumer loans
    Performing1,899,376 1,893,977 5,399 1,899,376 2,114,950 (215,574)
    Non-performing21,591 16,680 4,911 21,591 17,116 4,475 
    Total consumer loans1,920,967 1,910,657 10,310 1,920,967 2,132,066 (211,099)
    Loans and leases receivable$13,144,894 $12,607,742 $537,152 $13,144,894 $9,018,298 $4,126,596 
    (1)    Excludes loan receivable, PPP, as eligible PPP loans are fully guaranteed by the Small Business Administration.
    Over the last decade, we have developed a suite of commercial loan products with one particularly important common denominator: relatively low credit risk assumption. The Bank’s C&I, loans to mortgage companies, corporate and specialty lending lines of business, and multifamily loans for example, are characterized by conservative underwriting standards and low loss rates. Because of this emphasis, the Bank’s credit quality to date has been incredibly healthy despite an adverse economic environment. Maintaining strong asset quality also requires a highly active portfolio monitoring process. In addition to frequent client outreach and monitoring at the individual loan level, we employ a bottom-up data driven approach to analyze the commercial portfolio. Exposure to industry segments and CRE significantly impacted by COVID-19 initially is not substantial.
    Total consumer installment loans were approximately 8.1% of total assets at December 31, 2022, 10.8% of total loans and leases and 11.5% of core loans*, and were supported by an allowance for credit losses of $68.7 million. At December 31, 2022, our consumer installment portfolio had the following characteristics: average original FICO score of 740, average debt-to-income of 19.0% and average borrower income of $107 thousand.
    Non-performing loans at December 31, 2022 were essentially flat at 0.19% of total loans and leases, compared to 0.18% at September 30, 2022 and 0.34% at December 31, 2021.
    Deposits
    The following table presents the composition of our deposit portfolio as of the dates indicated:
    (Dollars in thousands)December 31, 2022% of TotalSeptember 30, 2022% of TotalDecember 31, 2021% of Total
    Demand, non-interest bearing$1,885,045 10.4 %$2,993,793 17.1 %$4,459,790 26.6 %
    Demand, interest bearing8,476,027 46.7 7,124,663 40.7 6,488,406 38.7 
    Total demand deposits10,361,072 57.1 10,118,456 57.8 10,948,196 65.3 
    Savings811,798 4.5 592,002 3.4 973,317 5.8 
    Money market2,734,217 15.1 4,913,967 28.0 4,349,073 25.9 
    Time deposits4,249,866 23.3 1,898,013 10.8 507,338 3.0 
    Total deposits$18,156,953 100.0 %$17,522,438 100.0 %$16,777,924 100.0 %
    7


    Total deposits increased $1.4 billion, or 8.2%, to $18.2 billion at December 31, 2022 as compared to a year ago. Time deposits increased $3.7 billion, or 737.7%, to $4.2 billion. This increase was offset partially by decreases in money market deposits of $1.6 billion, or 37.1%, to $2.7 billion, total demand deposits of $587.1 million, or 5.4%, to $10.4 billion and savings deposits of $161.5 million, or 16.6%, to $811.8 million. The total cost of deposits increased by 237 basis points to 2.73% in Q4 2022 from 0.36% in the prior year primarily due to higher market interest rates and a shift in deposit mix.
    Capital
    The following table presents certain capital amounts and ratios as of the dates indicated:
    (Dollars in thousands except per share data)December 31, 2022September 30, 2022December 31, 2021
    Customers Bancorp, Inc.
    Common Equity$1,265,167 $1,249,137 $1,228,423 
    Tangible Common Equity*$1,261,538 $1,245,508 $1,224,687 
    Common Equity to Total Assets6.05 %6.13 %6.28 %
    Tangible Common Equity to Tangible Assets*6.04 %6.12 %6.26 %
    Tangible Common Equity to Tangible Assets, excluding PPP*6.34 %6.48 %7.50 %
    Book Value per common share$39.08 $38.46 $37.32 
    Tangible Book Value per common share*$38.97 $38.35 $37.21 
    Common equity Tier 1 capital ratio (1)
    9.5 %9.8 %10.0 %
    Total risk based capital ratio (1)
    12.0 %12.5 %12.9 %
    (1) Regulatory capital ratios as of December 31, 2022 are estimates.
    *Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
    Customers Bancorp's common equity increased $36.7 million to $1.3 billion, and tangible common equity* increased $36.9 million to $1.3 billion at December 31, 2022 compared to a year ago, respectively, as earnings of $218.4 million more than offset a negative impact to accumulated other comprehensive income ("AOCI") from increased unrealized losses on investment securities of $158.1 million (net of taxes). Similarly, book value per common share increased to $39.08 from $37.32, and tangible book value per common share* increased to $38.97 at December 31, 2022 from $37.21 at December 31, 2021, respectively. Customers remains well capitalized by all regulatory measures.
    At the Customers Bancorp level, the total risk based capital ratio (estimate), common equity to total assets ratio and tangible common equity to tangible assets ratio ("TCE ratio"), excluding PPP loans*, were 12.0%, 6.05% and 6.34%, respectively, at December 31, 2022.
    At the Customers Bank level, capital levels remained strong and well above regulatory minimums. At December 31, 2022, estimated Tier 1 capital and total risk-based capital were 11.1% and 12.2%, respectively.
    8


    Key Profitability Trends
    Net Interest Income
    Net interest income totaled $135.1 million in Q4 2022, a decrease of $23.9 million from Q3 2022, primarily due to lower PPP net interest income of $12.4 million resulting from reduced recognition of deferred fees of $7.0 million driven by lower loan forgiveness in Q4 2022 and increased funding costs of $5.0 million, reflecting increases in funding rates. Net interest income earned by the core bank* decreased $11.5 million over Q3 2022, reflecting the $500.0 million consumer loan sale in Q3 2022, higher funding costs, and shift in funding mix. The increase in interest income on investment securities and core loans* of $12.4 million and $25.7 million, respectively, mostly due to higher interest rates on variable loans in specialty lending, were offset by higher expenses paid on deposits, fed funds, FHLB advances and other borrowings of $57.6 million from a shift in deposit mix and higher interest rates during Q4 2022. Excluding PPP loans, average interest-earning assets increased $0.5 billion. Interest-earning asset growth was primarily driven by increases in C&I loans and leases, mostly in specialty lending, investment securities and interest earning deposits, partially offset by decreases in commercial loans to mortgage companies and consumer installment loans. Compared to Q3 2022, total loan yields increased 56 basis points to 5.64% primarily due to higher interest rates on variable rate loans in specialty lending. Excluding PPP loans, the Q4 2022 total loan yield* was 71 basis points higher than Q3 2022 reflecting increased interest rates and the variable rate nature of the loan portfolio.
    Net interest income totaled $135.1 million in Q4 2022, a decrease of $58.6 million from Q4 2021, primarily due to lower PPP interest income of $74.8 million resulting from reduced recognition of deferred fees of $68.0 million driven by lower loan forgiveness in Q4 2022. This decrease was offset in part by increased net interest income earned by the core bank of $22.9 million, up 20% over Q4 2021, including increased interest income on investment securities and core loans* of $27.8 million and $95.6 million, respectively, mostly due to higher average balances and interest rates on variable loans in specialty lending. In addition, higher expenses paid on deposits, fed funds, FHLB advances and other borrowings of $114.2 million resulted mainly from a shift in deposit mix and higher interest rates during Q4 2022. Excluding PPP loans, average interest-earning assets increased $4.5 billion. Interest-earning asset growth was primarily driven by increases in C&I loans and leases, mostly in specialty lending, investment securities, multifamily loans and residential mortgages, offset in part by decreases in commercial loans to mortgage companies and interest earning deposits. Compared to Q4 2021, total loan yields increased 16 basis points to 5.64% primarily due to higher interest rates on variable rate loans in specialty lending, partially offset by lower PPP yields driven by lower deferred fee recognition. Excluding PPP loans, the Q4 2022 total loan yield* was 145 basis points higher than Q4 2021 reflecting increased interest rates and the variable rate nature of the loan portfolio.
    9


    Non-Interest Income
    The following table presents details of non-interest income for the periods indicated:
    Three Months EndedIncrease (Decrease)Three Months EndedIncrease (Decrease)
    (Dollars in thousands)December 31, 2022September 30, 2022December 31, 2022December 31, 2021
    Interchange and card revenue$71 $72 $(1)$71 $84 $(13)
    Deposit fees958 989 (31)958 1,026 (68)
    Commercial lease income8,135 7,097 1,038 8,135 5,378 2,757 
    Bank-owned life insurance1,975 3,449 (1,474)1,975 1,984 (9)
    Mortgage warehouse transactional fees1,295 1,545 (250)1,295 2,262 (967)
    Gain (loss) on sale of SBA and other loans— 106 (106)— 2,493 (2,493)
    Loss on sale of consumer installment loans— (23,465)23,465 — — — 
    Loan fees4,017 3,008 1,009 4,017 2,513 1,504 
    Mortgage banking income90 125 (35)90 262 (172)
    Gain (loss) on sale of investment securities(16,937)(2,135)(14,802)(16,937)(49)(16,888)
    Unrealized gain (loss) on investment securities28 (259)287 28 — 28 
    Unrealized gain (loss) on derivatives43 563 (520)43 586 (543)
    Legal settlement gain7,519 — 7,519 7,519 — 7,519 
    Other151 (112)263 151 452 (301)
    Total non-interest income$7,345 $(9,017)$16,362 $7,345 $16,991 $(9,646)
    Non-interest income totaled $7.3 million for Q4 2022, an increase of $16.4 million compared to Q3 2022. The increase was primarily due to $23.5 million of loss realized from the sale of $500 million of consumer installment loans as part of our balance sheet optimization initiatives in Q3 2022, which included the write-off of deferred origination costs and other transaction-related expenses, a $7.5 million gain from a court-approved settlement with a third party PPP service provider in Q4 2022 and higher commercial lease income and loan fees from continued growth. These increases were partially offset by higher losses realized from the sale of investment securities of $14.8 million to rebalance the investment portfolio with higher interest-earning securities and lower bank-owned life insurance income primarily due to death benefits received in Q3 2022.
    Non-interest income totaled $7.3 million for Q4 2022, a decrease of $9.6 million compared to Q4 2021. The decrease was primarily due to lower gains realized from the sales of SBA and other loans, higher losses realized from the sale of investment securities of $16.9 million to rebalance the investment portfolio with higher interest-earning securities and lower mortgage warehouse transactional fees in Q4 2022 compared to Q4 2021 from lower housing activity due to rising interest rates, offset partially by $7.5 million of the gain from a court-approved settlement with a third party PPP service provider in Q4 2022 and higher commercial lease income and loan fees from continued growth.
    10


    Non-Interest Expense
    The following table presents details of non-interest expense for the periods indicated:
    Three Months EndedIncrease (Decrease)Three Months EndedIncrease (Decrease)
    (Dollars in thousands)December 31, 2022September 30, 2022December 31, 2022December 31, 2021
    Salaries and employee benefits$29,194 $31,230 $(2,036)$29,194 $29,940 $(746)
    Technology, communication and bank operations18,604 19,588 (984)18,604 22,657 (4,053)
    Professional services6,825 6,269 556 6,825 7,058 (233)
    Occupancy3,672 2,605 1,067 3,672 4,336 (664)
    Commercial lease depreciation6,518 5,966 552 6,518 4,625 1,893 
    FDIC assessments, non-income taxes and regulatory fees2,339 2,528 (189)2,339 2,427 (88)
    Loan servicing4,460 3,851 609 4,460 4,361 99 
    Loan workout714 217 497 714 226 488 
    Advertising and promotion1,111 762 349 1,111 344 767 
    Other4,982 3,182 1,800 4,982 5,574 (592)
    Total non-interest expense$78,419 $76,198 $2,221 $78,419 $81,548 $(3,129)
    The management of non-interest expenses remains a priority for us. However, this will not be at the expense of not making adequate investments with new technologies to support efficient and responsible growth.
    Non-interest expenses totaled $78.4 million in Q4 2022, $2.2 million higher than Q3 2022. The increase was primarily attributable to increases of $1.1 million in occupancy mostly due to increased lease related expenses, $0.6 million in loan servicing for consumer installment loans, $0.6 million in professional fees primarily for legal fees associated with a settlement with a third party SBA service provider, $0.6 million in commercial lease depreciation from continued growth in our equipment finance business, $0.5 million in loan workout related legal fees mostly related to a commercial mortgage warehouse borrower that filed for bankruptcy and $1.8 million in other non-interest expenses primarily associated with our team members' return to office and increases in business development related expenses and charitable contributions. These increases were offset partially by decreases in salaries and employee benefits of $2.0 million primarily due to lower headcount and incentives, $1.4 million in one-time severance expenses recorded in Q3 2022 and $1.0 million in technology, processing and deposit servicing-related expenses mostly due to lower deposit servicing fees paid to BM Technologies offset by higher software licenses and fees paid for software as a service.
    Non-interest expenses totaled $78.4 million in Q4 2022, a decrease of $3.1 million compared to Q4 2021. The decrease was primarily attributable to decreases of $4.1 million in technology, processing and deposit servicing-related expenses mostly due to lower deposit servicing and interchange maintenance fees paid to BM Technologies, $0.7 million in salaries and employee benefits primarily due to lower incentives and $0.7 million in occupancy primarily due to expenses associated with the relocation of the Bank headquarters recorded in Q4 2021. These decreases were offset in part by increases of $1.9 million in commercial lease depreciation from continued growth and $0.8 million in advertising and promotion due to higher spending on media for our deposit products.
    Taxes
    Income tax expense from continuing operations decreased by $10.8 million to $7.1 million in Q4 2022 from $17.9 million in Q3 2022 primarily due to lower pre-tax income and increased investment tax credits.
    Income tax expense from continuing operations decreased by $5.9 million to $7.1 million in Q4 2022 from $13.0 million in Q4 2021 primarily due to lower pre-tax income, partially offset by reduced investment tax credits.
    The effective tax rate from continuing operations for Q4 2022 was 19.9% and 21.7% for the twelve months ended December 31, 2022. Customers expects the full-year 2023 effective tax rate from continuing operations to be approximately 22% to 24%.
    11


    Outlook
    “Looking ahead, we expect to moderate growth as we optimize the balance sheet, further build out our deposit franchise, maximize our efficiency ratio with prudent expense management, and actively buy back common shares to the extent we remain trading below book value. We expect 2023 core loan growth to be in the low-to-mid single digits with tighter margins in the first half of 2023 and wider margins in the second half of 2023. Deposits are expected to remain relatively flat with a focus on reducing high cost deposits. Full year 2023 net interest margin is expected to be between 2.85% - 3.05%. 2023 Core EPS (excluding PPP) is expected to be between $6.00 - $6.25 with a return on common equity of over 15%. Core non interest expense (excluding BM Technologies expense) is expected to increase between 8% - 10% in 2023 and we are targeting a CET 1 ratio of approximately 9.5%. We are focused on improving the quality of our balance sheet and deposit franchise, improving our net interest margin, and achieving a book value in excess of $45 by year-end 2023. Customers Bancorp stock at the close of business on January 20, 2023 was trading at $31.12, only 0.8 times tangible book value* at December 31, 2022,” concluded Mr. Sam Sidhu.





















    *Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
    12


    Webcast
    Date:            Thursday, January 26, 2023        
    Time:            9:00 AM EDT
    The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com/investor-relations/ and at the Customers Bancorp 4th Quarter Earnings Webcast.
    You may submit questions in advance of the live webcast by emailing our Communications Director, David Patti at dpatti@customersbank.com; questions may also be asked during the webcast through the webcast application.
    The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
    Institutional Background
    Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $20 billion in assets, making it one of the 100 largest bank holding companies in the US. Through its primary subsidiary, Customers Bank, commercial and consumer clients benefit from a full suite of technology-enabled tailored product experience delivered by best-in-class customer service. A pioneer in Banking-as-a-Service and digital banking products, Customers Bank is one of the very few banks that provides a blockchain-based 24/7/365 digital payment solution. In addition to traditional lines such as C&I lending, commercial real estate lending, and multifamily lending, Customers Bank also provides a number of national corporate banking services for Fund Finance, Equipment Finance, Financial Institutions, Technology and Venture, and Healthcare clients. Major accolades include:
    •#3 top-performing bank with over $10 billion in assets at year-end 2021 per S&P Global S&P Global Market Intelligence,
    •#6 in top-performing banks with assets between $10 billion and $50 billion in 2021 per American Banker, and
    •#21 out of the 100 largest publicly traded banks in 2022 per Forbes.
    A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
    “Safe Harbor” Statement
    In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: the impact of the ongoing pandemic on the U.S. economy and customer behavior, the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the continued success and acceptance of our blockchain payments system, the demand for our products and services and the availability of sources of funding, the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply, actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships, higher inflation and its impacts, and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any
    13


    such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2021, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
    14


    Q4 2022 Overview
    The following table presents a summary of key earnings and performance metrics for the quarter ended December 31, 2022 and the preceding four quarters, and full year 2022 and 2021:
    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    EARNINGS SUMMARY - UNAUDITED
    (Dollars in thousands, except per share data and stock price data)Q4Q3Q2Q1Q4Twelve Months Ended December 31,
    2022202220222021202120222021
    GAAP Profitability Metrics:
    Net income available to common shareholders
    (from continuing and discontinued operations)
    $25,623 $61,364 $56,519 $74,896 $98,647 $218,402 $300,134 
    Per share amounts:
    Earnings per share - basic$0.79 $1.89 $1.73 $2.27 $3.02 $6.69 $9.29 
    Earnings per share - diluted$0.77 $1.85 $1.68 $2.18 $2.87 $6.51 $8.91 
    Book value per common share (1)
    $39.08 $38.46 $37.46 $37.61 $37.32 $39.08 $37.32 
    CUBI stock price (1)
    $28.34 $29.48 $33.90 $52.14 $65.37 $28.34 $65.37 
    CUBI stock price as % of book value (1)
    73 %77 %90 %139 %175 %73 %175 %
    Average shares outstanding - basic32,413,459 32,455,814 32,712,616 32,957,033 32,625,960 32,632,751 32,312,262 
    Average shares outstanding - diluted33,075,422 33,226,607 33,579,013 34,327,065 34,320,327 33,547,706 33,697,547 
    Shares outstanding (1)
    32,373,697 32,475,502 32,449,486 32,957,847 32,913,267 32,373,697 32,913,267 
    Return on average assets ("ROAA")0.55 %1.24 %1.17 %1.63 %2.08 %1.13 %1.64 %
    Return on average common equity ("ROCE")8.05 %19.33 %18.21 %24.26 %33.18 %17.40 %28.75 %
    Net interest margin, tax equivalent2.67 %3.16 %3.39 %3.60 %4.14 %3.19 %3.70 %
    Efficiency ratio49.20 %50.00 %42.14 %39.42 %38.70 %44.81 %40.38 %
    Non-GAAP Profitability Metrics (2):
    Core earnings$39,368 $82,270 $59,367 $75,410 $101,213 $256,415 $344,700 
    Adjusted pre-tax pre-provision net income$81,377 $100,994 $105,692 $112,649 $130,595 $400,712 $471,046 
    Per share amounts:
    Core earnings per share - diluted$1.19 $2.48 $1.77 $2.20 $2.95 $7.63 $10.23 
    Tangible book value per common share (1)
    $38.97 $38.35 $37.35 $37.50 $37.21 $38.97 $37.21 
    CUBI stock price as % of tangible book value (1)
    73 %77 %91 %139 %176 %73 %176 %
    Core ROAA0.81 %1.64 %1.23 %1.64 %2.13 %1.32 %1.86 %
    Core ROCE12.36 %25.91 %19.13 %24.43 %34.04 %20.43 %33.02 %
    Adjusted ROAA - pre-tax and pre-provision1.56 %1.95 %2.11 %2.39 %2.70 %1.99 %2.45 %
    Adjusted ROCE - pre-tax and pre-provision24.59 %31.01 %33.37 %35.89 %43.25 %31.16 %44.00 %
    Net interest margin, tax equivalent, excluding PPP loans2.87 %3.18 %3.32 %3.32 %3.12 %3.16 %3.16 %
    Core efficiency ratio49.12 %42.57 %41.74 %39.47 %38.14 %43.02 %37.54 %
    Asset Quality:
    Net charge-offs$27,164 $18,497 $13,481 $7,226 $7,582 $66,368 $33,798 
    Annualized net charge-offs to average total loans and leases0.70 %0.47 %0.36 %0.21 %0.21 %0.45 %0.22 %
    Non-performing loans ("NPLs") to total loans and leases (1)
    0.19 %0.18 %0.18 %0.31 %0.34 %0.19 %0.34 %
    Reserves to NPLs (1)
    425.95 %466.34 %557.76 %333.15 %277.72 %425.95 %277.72 %
    Non-performing assets ("NPAs") to total assets0.15 %0.14 %0.14 %0.23 %0.25 %0.15 %0.25 %
    Customers Bank Capital Ratios (3):
    Common equity Tier 1 capital to risk-weighted assets11.07 %11.42 %11.46 %11.60 %11.83 %11.07 %11.83 %
    Tier 1 capital to risk-weighted assets11.07 %11.42 %11.46 %11.60 %11.83 %11.07 %11.83 %
    Total capital to risk-weighted assets12.24 %12.65 %12.91 %13.03 %13.11 %12.24 %13.11 %
    Tier 1 capital to average assets (leverage ratio)8.15 %8.10 %8.09 %8.21 %7.93 %8.15 %7.93 %
    (1) Metric is a spot balance for the last day of each quarter presented.
    (2) Customers' reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
    (3) Regulatory capital ratios are estimated for Q4 2022 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million will be phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of December 31, 2022, our regulatory capital ratios reflected 75%, or $46.2 million, benefit associated with the CECL transition provisions.

    15


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
    (Dollars in thousands, except per share data)Twelve Months Ended
    Q4Q3Q2Q1Q4December 31,
    2022202220222022202120222021
    Interest income:
    Loans and leases$218,740 $200,457 $168,941 $157,175 $198,000 $745,313 $736,822 
    Investment securities42,953 30,546 25,442 20,295 15,202 119,236 40,413 
    Interest earning deposits6,754 2,949 919 330 604 10,952 1,585 
    Other1,200 1,964 1,032 5,676 231 9,872 2,064 
    Total interest income269,647 235,916 196,334 183,476 214,037 885,373 780,884 
    Interest expense:
    Deposits124,366 65,380 22,781 13,712 15,415 226,239 62,641 
    FHLB advances4,464 4,684 2,316 — 51 11,464 6,211 
    Subordinated debt2,688 2,689 2,689 2,689 2,688 10,755 10,755 
    FRB PPP liquidity facility and other borrowings2,992 4,131 3,696 2,376 2,189 13,195 16,203 
    Total interest expense134,510 76,884 31,482 18,777 20,343 261,653 95,810 
    Net interest income135,137 159,032 164,852 164,699 193,694 623,720 685,074 
    Provision (benefit) for credit losses28,216 (7,994)23,847 15,997 13,890 60,066 27,426 
    Net interest income after provision (benefit) for credit losses106,921 167,026 141,005 148,702 179,804 563,654 657,648 
    Non-interest income:
    Interchange and card revenue71 72 24 76 84 243 336 
    Deposit fees958 989 964 940 1,026 3,851 3,774 
    Commercial lease income8,135 7,097 6,592 5,895 5,378 27,719 21,107 
    Bank-owned life insurance1,975 3,449 1,947 8,326 1,984 15,697 8,416 
    Mortgage warehouse transactional fees1,295 1,545 1,883 2,015 2,262 6,738 12,874 
    Gain (loss) on sale of SBA and other loans— 106 1,542 1,507 2,493 3,155 11,327 
    Loss on sale of consumer installment loans— (23,465)— — — (23,465)— 
    Loan fees4,017 3,008 2,618 2,545 2,513 12,188 7,527 
    Mortgage banking income90 125 173 481 262 869 1,536 
    Gain (loss) on sale of investment securities(16,937)(2,135)(3,029)(1,063)(49)(23,164)31,392 
    Unrealized gain (loss) on investment securities28 (259)(203)(276)— (710)2,720 
    Loss on sale of foreign subsidiaries— — — — — — (2,840)
    Unrealized gain (loss) on derivatives43 563 821 964 586 2,391 3,208 
    Loss on cash flow hedge derivative terminations— — — — — — (24,467)
    Legal settlement gain7,519 — — — — 7,519 — 
    Other151 (112)(586)(212)452 (759)957 
    Total non-interest income7,345 (9,017)12,746 21,198 16,991 32,272 77,867 
    Non-interest expense:
    Salaries and employee benefits29,194 31,230 25,334 26,607 29,940 112,365 108,202 
    Technology, communication and bank operations18,604 19,588 22,738 24,068 22,657 84,998 83,544 
    Professional services6,825 6,269 7,415 6,956 7,058 27,465 26,688 
    Occupancy3,672 2,605 4,279 3,050 4,336 13,606 12,143 
    Commercial lease depreciation6,518 5,966 5,552 4,942 4,625 22,978 17,824 
    FDIC assessments, non-income taxes and regulatory fees2,339 2,528 1,619 2,383 2,427 8,869 10,061 
    Loan servicing4,460 3,851 4,341 2,371 4,361 15,023 10,763 
    Merger and acquisition related expenses— — — — — — 418 
    Loan workout714 217 179 (38)226 1,072 265 
    Advertising and promotion1,111 762 353 315 344 2,541 1,520 
    Deposit relationship adjustment fees— — — — — — 6,216 
    Other4,982 3,182 4,395 3,153 5,574 15,712 16,663 
    Total non-interest expense78,419 76,198 76,205 73,807 81,548 304,629 294,307 
    Income before income tax expense35,847 81,811 77,546 96,093 115,247 291,297 441,208 
    Income tax expense7,136 17,899 18,896 19,332 12,993 63,263 86,940 
    Net income from continuing operations$28,711 $63,912 $58,650 $76,761 $102,254 $228,034 $354,268 
    (continued)
    16


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)Twelve Months Ended
    Q4Q3Q2Q1Q4December 31,
    2022202220222022202120222021
    Loss from discontinued operations before income taxes$— $— $— $— $— $— $(20,354)
    Income tax expense (benefit) from discontinued operations— — — — 1,585 — 19,267 
    Net loss from discontinued operations— — — — (1,585)— (39,621)
    Net income28,711 63,912 58,650 76,761 100,669 228,034 314,647 
    Preferred stock dividends3,088 2,548 2,131 1,865 2,022 9,632 11,693 
    Loss on redemption of preferred stock— — — — — — 2,820 
    Net income available to common shareholders$25,623 $61,364 $56,519 $74,896 $98,647 $218,402 $300,134 
    Basic earnings per common share from continuing operations$0.79 $1.89 $1.73 $2.27 $3.07 $6.69 $10.51 
    Basic earnings per common share0.79 1.89 1.73 2.27 3.02 6.69 9.29 
    Diluted earnings per common share from continuing operations0.77 1.85 1.68 2.18 2.92 6.51 10.08 
    Diluted earnings per common share0.77 1.85 1.68 2.18 2.87 6.51 8.91 
    17


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    CONSOLIDATED BALANCE SHEET - UNAUDITED
    (Dollars in thousands)
    December 31,September 30,June 30,March 31,December 31,
    20222022202220222021
    ASSETS
    Cash and due from banks$58,025 $41,520 $66,703 $55,515 $35,238 
    Interest earning deposits397,781 362,945 178,475 219,085 482,794 
    Cash and cash equivalents455,806 404,465 245,178 274,600 518,032 
    Investment securities, at fair value2,987,500 2,943,694 3,144,882 4,169,853 3,817,150 
    Investment securities held to maturity840,259 886,294 495,039 — — 
    Loans held for sale328,312 5,224 6,595 3,003 16,254 
    Loans receivable, mortgage warehouse, at fair value1,323,312 1,569,090 1,874,603 1,755,758 2,284,325 
    Loans receivable, PPP998,153 1,154,632 1,570,160 2,195,902 3,250,008 
    Loans and leases receivable13,144,894 12,607,742 12,212,995 10,118,855 9,018,298 
    Allowance for credit losses on loans and leases(130,924)(130,197)(156,530)(145,847)(137,804)
    Total loans and leases receivable, net of allowance for credit losses on loans and leases15,335,435 15,201,267 15,501,228 13,924,668 14,414,827 
    FHLB, Federal Reserve Bank, and other restricted stock74,196 64,112 74,626 54,553 64,584 
    Accrued interest receivable123,374 107,621 98,727 94,669 92,239 
    Bank premises and equipment, net9,025 6,610 6,755 8,233 8,890 
    Bank-owned life insurance338,441 336,130 335,153 332,239 333,705 
    Goodwill and other intangibles3,629 3,629 3,629 3,678 3,736 
    Other assets400,135 408,575 340,184 298,212 305,611 
    Total assets$20,896,112 $20,367,621 $20,251,996 $19,163,708 $19,575,028 
    LIABILITIES AND SHAREHOLDERS' EQUITY
    Demand, non-interest bearing deposits$1,885,045 $2,993,793 $4,683,030 $4,594,428 $4,459,790 
    Interest bearing deposits16,271,908 14,528,645 12,261,689 11,821,132 12,318,134 
    Total deposits18,156,953 17,522,438 16,944,719 16,415,560 16,777,924 
    Federal funds purchased— 365,000 770,000 700,000 75,000 
    FHLB advances800,000 500,000 635,000 — 700,000 
    Other borrowings123,580 123,515 123,450 223,230 223,086 
    Subordinated debt181,952 181,882 181,812 181,742 181,673 
    Accrued interest payable and other liabilities230,666 287,855 243,625 265,770 251,128 
    Total liabilities19,493,151 18,980,690 18,898,606 17,786,302 18,208,811 
    Preferred stock137,794 137,794 137,794 137,794 137,794 
    Common stock35,012 34,948 34,922 34,882 34,722 
    Additional paid in capital551,721 549,066 545,670 542,402 542,391 
    Retained earnings924,134 898,511 837,147 780,628 705,732 
    Accumulated other comprehensive income (loss), net(163,096)(156,126)(124,881)(62,548)(4,980)
    Treasury stock, at cost(82,604)(77,262)(77,262)(55,752)(49,442)
    Total shareholders' equity1,402,961 1,386,931 1,353,390 1,377,406 1,366,217 
    Total liabilities and shareholders' equity$20,896,112 $20,367,621 $20,251,996 $19,163,708 $19,575,028 

    18


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
    (Dollars in thousands)
    Three Months Ended
    December 31, 2022September 30, 2022December 31, 2021
    Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
    Assets
    Interest earning deposits$693,563 $6,754 3.86%$528,001 $2,949 2.22%$1,568,510 $604 0.15%
    Investment securities (1)
    4,061,555 42,953 4.23%3,770,922 30,546 3.24%2,621,844 15,202 2.32%
    Loans and leases:
    Commercial & industrial:
    Specialty lending loans and leases (2)
    5,529,567 90,885 6.52%5,064,730 64,753 5.07%2,206,910 19,998 3.60%
    Other commercial & industrial loans (2)
    1,670,000 22,796 5.42%1,585,136 18,794 4.70%1,307,276 12,905 3.92%
    Commercial loans to mortgage companies1,376,760 17,701 5.10%1,623,624 17,092 4.18%2,289,061 17,425 3.02%
    Multifamily loans2,235,885 22,481 3.99%2,206,953 20,427 3.67%1,327,732 12,462 3.72%
    Loans receivable, PPP1,065,919 7,249 2.70%1,349,403 14,666 4.31%3,898,607 82,086 8.35%
    Non-owner occupied commercial real estate loans1,430,420 18,536 5.14%1,372,244 15,595 4.51%1,334,184 12,793 3.80%
    Residential mortgages524,344 5,462 4.13%513,694 5,008 3.87%314,551 2,919 3.68%
    Installment loans1,555,108 33,630 8.58%1,938,199 44,122 9.03%1,657,049 37,412 8.96%
    Total loans and leases (3)
    15,388,003 218,740 5.64%15,653,983 200,457 5.08%14,335,370 198,000 5.48%
    Other interest-earning assets67,907 1,200 7.01%68,549 1,964 11.37%50,709 231 1.81%
    Total interest-earning assets20,211,028 269,647 5.30%20,021,455 235,916 4.68%18,576,433 214,037 4.57%
    Non-interest-earning assets506,334 492,911 637,808 
    Total assets$20,717,362 $20,514,366 $19,214,241 
    Liabilities
    Interest checking accounts8,536,962 70,041 3.26%6,669,787 33,685 2.00%5,258,982 7,676 0.58%
    Money market deposit accounts3,094,206 21,220 2.72%5,789,991 24,348 1.67%5,293,529 5,683 0.43%
    Other savings accounts669,466 3,368 2.00%625,908 1,818 1.15%1,189,899 1,357 0.45%
    Certificates of deposit3,259,801 29,737 3.62%1,141,970 5,529 1.92%541,528 699 0.51%
    Total interest-bearing deposits (4)
    15,560,435 124,366 3.17%14,227,656 65,380 1.82%12,283,938 15,415 0.50%
    Federal funds purchased151,467 1,437 3.76%513,011 2,871 2.22%815 1 0.15%
    Borrowings819,032 8,707 4.22%874,497 8,633 3.92%465,600 4,927 4.20%
    Total interest-bearing liabilities16,530,934 134,510 3.23%15,615,164 76,884 1.95%12,750,353 20,343 0.63%
    Non-interest-bearing deposits (4)
    2,514,316 3,245,963 4,817,835 
    Total deposits and borrowings19,045,250 2.80%18,861,127 1.62%17,568,188 0.46%
    Other non-interest-bearing liabilities271,129 255,735 328,782 
    Total liabilities19,316,379 19,116,862 17,896,970 
    Shareholders' equity1,400,983 1,397,504 1,317,271 
    Total liabilities and shareholders' equity$20,717,362 $20,514,366 $19,214,241 
    Net interest income135,137 159,032 193,694 
    Tax-equivalent adjustment342 334 276 
    Net interest earnings$135,479 $159,366 $193,970 
    Interest spread2.50%3.06%4.11%
    Net interest margin2.66%3.16%4.14%
    Net interest margin tax equivalent2.67%3.16%4.14%
    Net interest margin tax equivalent excl. PPP (5)
    2.87%3.18%3.12%
    (continued)
    19


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
    (Dollars in thousands)
    (1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
    (2) Includes owner occupied commercial real estate loans.
    (3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
    (4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.73%, 1.48% and 0.36% for the three months ended December 31, 2022, September 30, 2022 and December 31, 2021, respectively.
    (5) Non-GAAP tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended December 31, 2022, September 30, 2022 and December 31, 2021, presented to approximate interest income as a taxable asset and excluding net interest income from PPP loans and related borrowings, along with the related PPP loan balances and PPP fees receivable from interest-earning assets. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.
    20


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
    (Dollars in thousands)
    Twelve Months Ended
    December 31, 2022December 31, 2021
    Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
    Assets
    Interest earning deposits$620,071 $10,952 1.77%$1,169,416 $1,585 0.14%
    Investment securities (1)
    3,992,934 119,236 2.99%1,753,649 40,413 2.30%
    Loans and leases:
    Commercial & industrial:
    Specialty lending loans and leases (2)
    4,357,995 218,189 5.01%1,723,516 63,656 3.69%
    Other commercial & industrial loans (2)
    1,540,435 69,564 4.52%1,344,489 51,536 3.83%
    Commercial loans to mortgage companies1,682,471 64,413 3.83%2,699,300 83,350 3.09%
    Multifamily loans1,957,672 73,987 3.78%1,501,878 56,582 3.77%
    Loans receivable, PPP1,724,659 79,381 4.60%5,108,192 279,158 5.46%
    Non-owner occupied commercial real estate loans1,356,086 59,087 4.36%1,349,563 51,430 3.81%
    Residential mortgages492,870 19,048 3.86%339,845 12,405 3.65%
    Installment loans1,798,977 161,644 8.99%1,517,165 138,705 9.14%
    Total loans and leases (3)
    14,911,165 745,313 5.00%15,583,948 736,822 4.73%
    Other interest-earning assets64,204 9,872 
    NM (6)
    59,308 2,064 3.48%
    Total interest-earning assets19,588,374 885,373 4.52%18,566,321 780,884 4.21%
    Non-interest-earning assets521,370 633,615 
    Total assets$20,109,744 $19,199,936 
    Liabilities
    Interest checking accounts$6,853,533 $125,100 1.83%$4,006,354 $27,605 0.69%
    Money market deposit accounts4,615,574 57,765 1.25%4,933,027 22,961 0.47%
    Other savings accounts716,838 6,727 0.94%1,358,708 7,584 0.56%
    Certificates of deposit1,352,787 36,647 2.71%619,859 4,491 0.72%
    Total interest-bearing deposits (4)
    13,538,732 226,239 1.67%10,917,948 62,641 0.57%
    Federal funds purchased349,581 5,811 1.66%22,110 16 0.07%
    FRB PPP liquidity facility— — —%2,636,925 9,229 0.35%
    Borrowings792,563 29,603 3.74%610,503 23,924 3.92%
    Total interest-bearing liabilities14,680,876 261,653 1.78%14,187,486 95,810 0.68%
    Non-interest-bearing deposits (4)
    3,780,185 3,470,788 
    Total deposits and borrowings18,461,061 1.42%17,658,274 0.54%
    Other non-interest-bearing liabilities255,911 304,078 
    Total liabilities18,716,972 17,962,352 
    Shareholders' equity1,392,772 1,237,584 
    Total liabilities and shareholders' equity$20,109,744 $19,199,936 
    Net interest income623,720 685,074 
    Tax-equivalent adjustment1,185 1,147 
    Net interest earnings$624,905 $686,221 
    Interest spread3.10%3.66%
    Net interest margin3.18%3.69%
    Net interest margin tax equivalent3.19%3.70%
    Net interest margin tax equivalent excl. PPP (5)
    3.16%3.16%
    (1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
    (2) Includes owner occupied commercial real estate loans.
    (3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
    (4) Total costs of deposits (including interest bearing and non-interest bearing) were 1.31% and 0.44% for the twelve months ended December 31, 2022 and 2021, respectively.
    (continued)
    21


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
    (Dollars in thousands)
    (5) Non-GAAP tax-equivalent basis, using an estimated marginal tax rate of 26% for the twelve months ended December 31, 2022 and 2021, presented to approximate interest income as a taxable asset and excluding net interest income from PPP loans and related borrowings, along with the related PPP loan balances and PPP fees receivable from interest-earning assets. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.
    (6) Not meaningful.
    22


    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
    (Dollars in thousands)
    December 31,September 30,June 30,March 31,December 31,
    20222022202220222021
    Commercial:
    Commercial & industrial:
    Specialty lending$5,412,887 $5,103,974 $4,599,640 $2,973,544 $2,403,991 
    Other commercial & industrial1,135,336 1,064,332 1,037,443 947,895 942,679 
    Multifamily2,217,098 2,267,376 2,012,920 1,705,027 1,486,308 
    Loans to mortgage companies1,447,919 1,708,587 1,975,189 1,830,121 2,362,438 
    Commercial real estate owner occupied885,339 726,670 710,577 701,893 654,922 
    Loans receivable, PPP998,153 1,154,632 1,570,160 2,195,902 3,250,008 
    Commercial real estate non-owner occupied1,290,730 1,263,211 1,152,869 1,140,311 1,121,238 
    Construction162,009 136,133 195,687 161,024 198,981 
    Total commercial loans and leases13,549,471 13,424,915 13,254,485 11,655,717 12,420,565 
    Consumer:
    Residential498,781 466,888 460,228 469,426 350,984 
    Manufactured housing45,076 46,990 48,570 50,669 52,861 
    Installment:
    Personal1,306,376 1,056,432 1,613,628 1,584,011 1,392,862 
    Other394,967 341,463 287,442 313,695 351,613 
    Total consumer loans2,245,200 1,911,773 2,409,868 2,417,801 2,148,320 
    Total loans and leases$15,794,671 $15,336,688 $15,664,353 $14,073,518 $14,568,885 

    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    PERIOD END DEPOSIT COMPOSITION - UNAUDITED
    (Dollars in thousands)
    December 31,September 30,June 30,March 31,December 31,
    20222022202220222021
    Demand, non-interest bearing$1,885,045 $2,993,793 $4,683,030 $4,594,428 $4,459,790 
    Demand, interest bearing8,476,027 7,124,663 6,644,398 5,591,468 6,488,406 
    Total demand deposits10,361,072 10,118,456 11,327,428 10,185,896 10,948,196 
    Savings811,798 592,002 640,062 802,395 973,317 
    Money market2,734,217 4,913,967 4,254,205 4,981,077 4,349,073 
    Time deposits4,249,866 1,898,013 723,024 446,192 507,338 
    Total deposits$18,156,953 $17,522,438 $16,944,719 $16,415,560 $16,777,924 

    23



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    ASSET QUALITY - UNAUDITED
    (Dollars in thousands)As of December 31, 2022As of September 30, 2022As of December 31, 2021
    Total loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLsTotal loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLsTotal loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLs
    Loan type
    Commercial & industrial, including specialty lending (1)
    $6,672,830 $1,761 $17,582 0.03 %998.41 %$6,307,803 $4,078 $15,131 0.06 %371.04 %$3,424,783 $6,096 $12,702 0.18 %208.37 %
    Multifamily2,213,019 1,143 14,541 0.05 %1272.18 %2,263,268 1,158 14,244 0.05 %1230.05 %1,486,308 22,654 4,477 1.52 %19.76 %
    Commercial real estate owner occupied885,339 2,768 6,454 0.31 %233.16 %726,670 2,198 6,220 0.30 %282.98 %654,922 2,475 3,213 0.38 %129.82 %
    Commercial real estate non-owner occupied1,290,730 — 11,219 — %— %1,263,211 — 11,332 — %— %1,121,238 2,815 6,210 0.25 %220.60 %
    Construction162,009 — 1,913 — %— %136,133 — 1,614 — %— %198,981 — 692 — %— %
    Total commercial loans and leases receivable11,223,927 5,672 51,709 0.05 %911.65 %10,697,085 7,434 48,541 0.07 %652.96 %6,886,232 34,040 27,294 0.49 %80.18 %
    Residential497,952 6,922 6,094 1.39 %88.04 %465,772 6,438 5,453 1.38 %84.70 %334,730 7,727 2,383 2.31 %30.84 %
    Manufactured housing45,076 2,410 4,430 5.35 %183.82 %46,990 2,584 4,482 5.50 %173.45 %52,861 3,563 4,278 6.74 %120.07 %
    Installment1,377,939 9,527 68,691 0.69 %721.01 %1,397,895 6,848 71,721 0.49 %1047.33 %1,744,475 3,783 103,849 0.22 %2745.15 %
    Total consumer loans receivable1,920,967 18,859 79,215 0.98 %420.04 %1,910,657 15,870 81,656 0.83 %514.53 %2,132,066 15,073 110,510 0.71 %733.17 %
    Loans and leases receivable (1)
    13,144,894 24,531 130,924 0.19 %533.71 %12,607,742 23,304 130,197 0.18 %558.69 %9,018,298 49,113 137,804 0.54 %280.59 %
    Loans receivable, PPP998,153 — — — %— %1,154,632 — — — %— %3,250,008 — — — %— %
    Loans receivable, mortgage warehouse, at fair value1,323,312 — — — %— %1,569,090 — — — %— %2,284,325 — — — %— %
    Total loans held for sale328,312 6,206 — 1.89 %— %5,224 4,615 — 88.34 %— %16,254 507 — 3.12 %— %
    Total portfolio$15,794,671 $30,737 $130,924 0.19 %425.95 %$15,336,688 $27,919 $130,197 0.18 %466.34 %$14,568,885 $49,620 $137,804 0.34 %277.72 %
    (1) Excluding loans receivable, PPP from total loans and leases receivable is a non-GAAP measure. Management believes the use of these non-GAAP measures provides additional clarity when assessing Customers' financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities. Please refer to the reconciliation schedules that follow this table.
    24



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
    (Dollars in thousands)
    Q4Q3Q2Q1Q4Twelve Months Ended December 31,
    2022202220222022202120222021
    Loan type
    Commercial & industrial, including specialty lending (1)
    $12,960 $2,581 $(416)$(59)$240 $15,066 $448 
    Multifamily— — 1,990 (337)— 1,653 1,132 
    Commercial real estate owner occupied(2)— (42)(7)66 (51)249 
    Commercial real estate non-owner occupied972 4,831 159 (8)(14)5,954 860 
    Construction(10)(10)(103)(113)(3)(236)(125)
    Residential7 (13)(39)(2)(6)(47)76 
    Installment13,237 11,108 11,932 7,752 7,299 44,029 31,158 
    Total net charge-offs (recoveries) from loans held for investment$27,164 $18,497 $13,481 $7,226 $7,582 $66,368 $33,798 
    (1)    Includes $11.0 million of one-time charge-offs from certain loans originated under the PPP program that were subsequently determined to be ineligible for SBA forgiveness and guarantee and were deemed uncollectible during the three and twelve months ended December 31, 2022.
    25



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
    We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP.
    The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

    Core Earnings - Customers Bancorp
    Twelve Months Ended
    December 31,
    Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    (Dollars in thousands except per share data)USDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer share
    GAAP net income to common shareholders$25,623 $0.77 $61,364 $1.85 $56,519 $1.68 $74,896 $2.18 $98,647 $2.87 $218,402 $6.51 $300,134 $8.91 
    Reconciling items (after tax):
    Net loss from discontinued operations— — — — — — — — 1,585 0.05 — — 39,621 1.18 
    Severance expense— — 1,058 0.03 — — — — — — 1,058 0.03 1,517 0.05 
    Impairments on fixed assets and leases— — 126 0.00705 0.02 220 0.01 1,118 0.03 1,051 0.03 1,118 0.03 
    Merger and acquisition related expenses— — — — — — — — — — — — 320 0.01 
    Loss on sale of consumer installment loans— — 18,221 0.55 — — — — — — 18,221 0.54 — — 
    Legal reserves— — — — — — — — — — — — 897 0.03 
    (Gains) losses on investment securities13,543 0.41 1,859 0.06 2,494 0.071,030 0.03 43 0.0018,926 0.56 (26,015)(0.77)
    Loss on sale of foreign subsidiaries— — — — — — — — — — — — 2,150 0.06 
    Loss on cash flow hedge derivative terminations— — — — — — — — — — — — 18,716 0.56 
    Derivative credit valuation adjustment202 0.01 (358)(0.01)(351)(0.01)(736)(0.02)(180)(0.01)(1,243)(0.04)(1,285)(0.04)
    Deposit relationship adjustment fees— — — — — — — — — — — — 4,707 0.14 
    Loss on redemption of preferred stock— — — — — — — — — — — — 2,820 0.08 
    Core earnings$39,368 $1.19 $82,270 $2.48 $59,367 $1.77 $75,410 $2.20 $101,213 $2.95 $256,415 $7.63 $344,700 $10.23 





    26



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)

    Core Earnings, excluding PPP - Customers Bancorp
    Twelve Months Ended
    December 31,
    Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    (Dollars in thousands except per share data)USDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer share
    GAAP net income to common shareholders$25,623 $0.77 $61,364 $1.85 $56,519 $1.68 $74,896 $2.18 $98,647 $2.87 $218,402 $6.51 $300,134 $8.91 
    Less: PPP net income (loss) (after tax)(5,956)(0.18)5,846 0.18 13,066 0.39 24,713 0.72 64,323 1.87 37,669 1.12 195,050 5.79 
    Net income to common shareholders, excluding PPP31,579 0.95 55,518 1.67 43,453 1.29 50,183 1.46 34,324 1.00 180,733 5.39 105,084 3.12 
    Reconciling items (after tax):
    Net loss from discontinued operations— — — — — — — — 1,585 0.05 — — 39,621 1.18 
    Severance expense— — 1,058 0.03 — — — — — — 1,058 0.03 1,517 0.05 
    Impairments on fixed assets and leases— — 126 0.00705 0.02 220 0.01 1,118 0.03 1,051 0.03 1,118 0.03 
    Merger and acquisition related expenses— — — — — — — — — — — — 320 0.01 
    Loss on sale of consumer installment loans— — 18,221 0.55 — — — — — — 18,221 0.54 — — 
    Legal reserves— — — — — — — — — — — — 897 0.03 
    (Gains) losses on investment securities13,543 0.41 1,859 0.062,494 0.071,030 0.03 43 0.0018,926 0.56 (26,015)(0.77)
    Loss on sale of foreign subsidiaries— — — — — — — — — — — — 2,150 0.06 
    Loss on cash flow hedge derivative terminations— — — — — — — — — — — — 18,716 0.56 
    Derivative credit valuation adjustment202 0.01 (358)(0.01)(351)(0.01)(736)(0.02)(180)(0.01)(1,243)(0.04)(1,285)(0.04)
    Deposit relationship adjustment fees— — — — — — — — — — — — 4,707 0.14 
    Loss on redemption of preferred stock— — — — — — — — — — — — 2,820 0.08 
    Core earnings, excluding PPP$45,324 $1.37 $76,424 $2.30 $46,301 $1.38 $50,697 $1.48 $36,890 $1.07 $218,746 $6.51 $149,650 $4.44 
















    27



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)
    Core Return on Average Assets - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income$28,711 $63,912 $58,650 $76,761 $100,669 $228,034 $314,647 
    Reconciling items (after tax):
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Severance expense— 1,058 — — — 1,058 1,517 
    Impairments on fixed assets and leases— 126 705 220 1,118 1,051 1,118 
    Merger and acquisition related expenses— — — — — — 320 
    Loss on sale of consumer installment loans— 18,221 — — — 18,221 — 
    Legal reserves— — — — — — 897 
    (Gains) losses on investment securities13,543 1,859 2,494 1,030 43 18,926 (26,015)
    Loss on sale of foreign subsidiaries— — — — — — 2,150 
    Loss on cash flow hedge derivative terminations— — — — — — 18,716 
    Derivative credit valuation adjustment202 (358)(351)(736)(180)(1,243)(1,285)
    Deposit relationship adjustment fees— — — — — — 4,707 
    Core net income$42,456 $84,818 $61,498 $77,275 $103,235 $266,047 $356,393 
    Average total assets$20,717,362 $20,514,366 $20,056,020 $19,129,330 $19,214,241 $20,109,744 $19,199,936 
    Core return on average assets0.81 %1.64 %1.23 %1.64 %2.13 %1.32 %1.86 %

    Core Return on Average Assets, excluding PPP - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income$28,711 $63,912 $58,650 $76,761 $100,669 $228,034 $314,647 
    Less: PPP net income (loss) (after tax)(5,956)5,846 13,066 24,713 64,323 37,669 195,050 
    Net income, excluding PPP34,667 58,066 45,584 52,048 36,346 190,365 119,597 
    Reconciling items (after tax):
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Severance expense— 1,058 — — — 1,058 1,517 
    Impairments on fixed assets and leases— 126 705 220 1,118 1,051 1,118 
    Merger and acquisition related expenses— — — — — — 320 
    Loss on sale of consumer installment loans— 18,221 — — — 18,221 — 
    Legal reserves— — — — — — 897 
    (Gains) losses on investment securities13,543 1,859 2,494 1,030 43 18,926 (26,015)
    Loss on sale of foreign subsidiaries— — — — — — 2,150 
    Loss on cash flow hedge derivative terminations— — — — — — 18,716 
    Derivative credit valuation adjustment202 (358)(351)(736)(180)(1,243)(1,285)
    Deposit relationship adjustment fees— — — — — — 4,707 
    Core net income, excluding PPP$48,412 $78,972 $48,432 $52,562 $38,912 $228,378 $161,343 
    Average total assets$20,717,362 $20,514,366 $20,056,020 $19,129,330 $19,214,241 $20,109,744 $19,199,936 
    Core return on average assets, excluding PPP0.93 %1.53 %0.97 %1.11 %0.80 %1.14 %0.84 %










    28



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)
    Adjusted Net Income and Adjusted ROAA - Pre-Tax Pre-Provision - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income$28,711 $63,912 $58,650 $76,761 $100,669 $228,034 $314,647 
    Reconciling items:
    Income tax expense7,136 17,899 18,896 19,332 12,993 63,263 86,940 
    Provision (benefit) for credit losses28,216 (7,994)23,847 15,997 13,890 60,066 27,426 
    Provision (benefit) for credit losses on unfunded commitments153 254 608 (109)352 906 (220)
    Severance expense— 1,363 — — — 1,363 2,004 
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Impairments on fixed assets and leases— 162 914 286 1,260 1,362 1,260 
    Merger and acquisition related expenses— — — — — — 418 
    Loss on sale of consumer installment loans— 23,465 — — — 23,465 — 
    Legal reserves— — — — — — 1,185 
    (Gains) losses on investment securities16,909 2,394 3,232 1,339 49 23,874 (34,112)
    Loss on sale of foreign subsidiaries— — — — — — 2,840 
    Loss on cash flow hedge derivative terminations— — — — — — 24,467 
    Derivative credit valuation adjustment252 (461)(455)(957)(203)(1,621)(1,646)
    Deposit relationship adjustment fees— — — — — — 6,216 
    Adjusted net income - pre-tax pre-provision$81,377 $100,994 $105,692 $112,649 $130,595 $400,712 $471,046 
    Average total assets$20,717,362 $20,514,366 $20,056,020 $19,129,330 $19,214,241 $20,109,744 $19,199,936 
    Adjusted ROAA - pre-tax pre-provision1.56 %1.95 %2.11 %2.39 %2.70 %1.99 %2.45 %
    Adjusted Net Income and Adjusted ROAA - Pre-Tax Pre-Provision, excluding PPP - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income$28,711 $63,912 $58,650 $76,761 $100,669 $228,034 $314,647 
    Less: PPP net income (loss) (after tax)(5,956)5,846 13,066 24,713 64,323 37,669 195,050 
    Net income, excluding PPP34,667 58,066 45,584 52,048 36,346 190,365 119,597 
    Reconciling items:
    Income tax expense7,136 17,899 18,896 19,332 12,993 63,263 86,940 
    Provision (benefit) for credit losses28,216 (7,994)23,847 15,997 13,890 60,066 27,426 
    Provision (benefit) for credit losses on unfunded commitments153 254 608 (109)352 906 (220)
    Severance expense— 1,363 — — — 1,363 2,004 
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Impairments on fixed assets and leases— 162 914 286 1,260 1,362 1,260 
    Merger and acquisition related expenses— — — — — — 418 
    Loss on sale of consumer installment loans— 23,465 — — — 23,465 — 
    Legal reserves— — — — — — 1,185 
    (Gains) losses on investment securities16,909 2,394 3,232 1,339 49 23,874 (34,112)
    Loss on sale of foreign subsidiaries— — — — — — 2,840 
    Loss on cash flow hedge derivative terminations— — — — — — 24,467 
    Derivative credit valuation adjustment252 (461)(455)(957)(203)(1,621)(1,646)
    Deposit relationship adjustment fees— — — — — — 6,216 
    Adjusted net income - pre-tax pre-provision, excluding PPP$87,333 $95,148 $92,626 $87,936 $66,272 $363,043 $275,996 
    Average total assets$20,717,362 $20,514,366 $20,056,020 $19,129,330 $19,214,241 $20,109,744 $19,199,936 
    Adjusted ROAA - pre-tax pre-provision, excluding PPP1.67 %1.84 %1.85 %1.86 %1.37 %1.81 %1.44 %

    29



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)

    Core Return on Average Common Equity - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income to common shareholders$25,623 $61,364 $56,519 $74,896 $98,647 $218,402 $300,134 
    Reconciling items (after tax):
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Severance expense— 1,058 — — — 1,058 1,517 
    Impairments on fixed assets and leases— 126 705 220 1,118 1,051 1,118 
    Merger and acquisition related expenses— — — — — — 320 
    Loss on sale of consumer installment loans— 18,221 — — — 18,221 — 
    Legal reserves— — — — — — 897 
    (Gains) losses on investment securities13,543 1,859 2,494 1,030 43 18,926 (26,015)
    Loss on sale of foreign subsidiaries— — — — — — 2,150 
    Loss on cash flow hedge derivative terminations— — — — — — 18,716 
    Derivative credit valuation adjustment202 (358)(351)(736)(180)(1,243)(1,285)
    Deposit relationship adjustment fees— — — — — — 4,707 
    Loss on redemption of preferred stock— — — — — — 2,820 
    Core earnings$39,368 $82,270 $59,367 $75,410 $101,213 $256,415 $344,700 
    Average total common shareholders' equity$1,263,190 $1,259,711 $1,244,819 $1,252,022 $1,179,478 $1,254,979 $1,043,906 
    Core return on average common equity12.36 %25.91 %19.13 %24.43 %34.04 %20.43 %33.02 %


    Adjusted ROCE - Pre-Tax Pre-Provision - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net income to common shareholders$25,623 $61,364 $56,519 $74,896 $98,647 $218,402 $300,134 
    Reconciling items:
    Income tax expense7,136 17,899 18,896 19,332 12,993 63,263 86,940 
    Provision (benefit) for credit losses28,216 (7,994)23,847 15,997 13,890 60,066 27,426 
    Provision (benefit) for credit losses on unfunded commitments153 254 608 (109)352 906 (220)
    Net loss from discontinued operations— — — — 1,585 — 39,621 
    Severance expense— 1,363 — — — 1,363 2,004 
    Impairments on fixed assets and leases— 162 914 286 1,260 1,362 1,260 
    Merger and acquisition related expenses— — — — — — 418 
    Loss on sale of consumer installment loans— 23,465 — — — 23,465 — 
    Legal reserves— — — — — — 1,185 
    (Gains) losses on investment securities16,909 2,394 3,232 1,339 49 23,874 (34,112)
    Loss on sale of foreign subsidiaries— — — — — — 2,840 
    Loss on cash flow hedge derivative terminations— — — — — — 24,467 
    Derivative credit valuation adjustment252 (461)(455)(957)(203)(1,621)(1,646)
    Deposit relationship adjustment fees— — — — — — 6,216 
    Loss on redemption of preferred stock— — — — — — 2,820 
    Pre-tax pre-provision adjusted net income available to common shareholders$78,289 $98,446 $103,561 $110,784 $128,573 $391,080 $459,353 
    Average total common shareholders' equity$1,263,190 $1,259,711 $1,244,819 $1,252,022 $1,179,478 $1,254,979 $1,043,906 
    Adjusted ROCE - pre-tax pre-provision24.59 %31.01 %33.37 %35.89 %43.25 %31.16 %44.00 %







    30



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)
    Net Interest Margin, Tax Equivalent, excluding PPP - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net interest income$135,137 $159,032 $164,852 $164,699 $193,694 $623,720 $685,074 
    PPP net interest (income) expense2,791 (9,632)(18,946)(34,615)(78,647)(60,402)(261,279)
    Tax-equivalent adjustment342 334 270 239 276 1,185 1,147 
    Net interest income, tax equivalent, excluding PPP$138,270 $149,734 $146,176 $130,323 $115,323 $564,503 $424,942 
    GAAP average total interest earning assets$20,211,028 $20,021,455 $19,525,936 $18,572,308 $18,576,433 $19,588,374 $18,566,321 
    Average PPP loans(1,065,919)(1,349,403)(1,863,429)(2,641,318)(3,898,607)(1,724,659)(5,108,192)
    Adjusted average total interest earning assets$19,145,109 $18,672,052 $17,662,507 $15,930,990 $14,677,826 $17,863,715 $13,458,129 
    Net interest margin, tax equivalent, excluding PPP2.87 %3.18 %3.32 %3.32 %3.12 %3.16 %3.16 %

    Loan Yield, excluding PPP
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    Interest income on loans and leases$218,740 $200,457 $168,941 $157,175 $198,000 $745,313 $736,822 
    PPP interest income(7,249)(14,666)(20,572)(36,894)(82,086)(79,381)(279,157)
    Interest income on core loans (Loans and leases, excluding PPP)$211,491 $185,791 $148,369 $120,281 $115,914 $665,932 $457,665 
    Average total loans and leases$15,388,003 $15,653,983 $14,918,498 $13,656,991 $14,335,370 $14,911,165 $15,583,948 
    Average PPP loans(1,065,919)(1,349,403)(1,863,429)(2,641,318)(3,898,607)(1,724,659)(5,108,192)
    Adjusted average total loans and leases$14,322,084 $14,304,580 $13,055,069 $11,015,673 $10,436,763 $13,186,506 $10,475,756 
    Loan yield, excluding PPP5.86 %5.15 %4.56 %4.43 %4.41 %5.05 %4.37 %

    Core Efficiency Ratio - Customers Bancorp
    Twelve Months Ended
    December 31,
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 202120222021
    GAAP net interest income$135,137 $159,032 $164,852 $164,699 $193,694 $623,720 $685,074 
    GAAP non-interest income$7,345 $(9,017)$12,746 $21,198 $16,991 $32,272 $77,867 
    Loss on sale of consumer installment loans— 23,465 — — — 23,465 — 
    (Gains) losses on investment securities16,909 2,394 3,232 1,339 49 23,874 (34,112)
    Derivative credit valuation adjustment252 (461)(455)(957)(203)(1,621)(1,646)
    Loss on cash flow hedge derivative terminations— — — — — — 24,467 
    Loss on sale of foreign subsidiaries— — — — — — 2,840 
    Core non-interest income24,506 16,381 15,523 21,580 16,837 77,990 69,416 
    Core revenue$159,643 $175,413 $180,375 $186,279 $210,531 $701,710 $754,490 
    GAAP non-interest expense$78,419 $76,198 $76,205 $73,807 $81,548 $304,629 $294,307 
    Severance expense— (1,363)— — — (1,363)(2,004)
    Impairments on fixed assets and leases— (162)(914)(286)(1,260)(1,362)(1,260)
    Legal reserves— — — — — — (1,185)
    Merger and acquisition related expenses— — — — — — (418)
    Deposit relationship adjustment fees— — — — — — (6,216)
    Core non-interest expense$78,419 $74,673 $75,291 $73,521 $80,288 $301,904 $283,224 
    Core efficiency ratio (1)
    49.12 %42.57 %41.74 %39.47 %38.14 %43.02 %37.54 %
    (1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.
    31



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)
    Tangible Common Equity to Tangible Assets - Customers Bancorp
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    GAAP total shareholders' equity$1,402,961 $1,386,931 $1,353,390 $1,377,406 $1,366,217 
    Reconciling items:
       Preferred stock(137,794)(137,794)(137,794)(137,794)(137,794)
       Goodwill and other intangibles(3,629)(3,629)(3,629)(3,678)(3,736)
    Tangible common equity$1,261,538 $1,245,508 $1,211,967 $1,235,934 $1,224,687 
    GAAP total assets$20,896,112 $20,367,621 $20,251,996 $19,163,708 $19,575,028 
    Reconciling items:
    Goodwill and other intangibles(3,629)(3,629)(3,629)(3,678)(3,736)
    Tangible assets$20,892,483 $20,363,992 $20,248,367 $19,160,030 $19,571,292 
    Tangible common equity to tangible assets6.04 %6.12 %5.99 %6.45 %6.26 %

    Tangible Common Equity to Tangible Assets, excluding PPP - Customers Bancorp
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    GAAP total shareholders' equity$1,402,961 $1,386,931 $1,353,390 $1,377,406 $1,366,217 
    Reconciling items:
       Preferred stock(137,794)(137,794)(137,794)(137,794)(137,794)
       Goodwill and other intangibles(3,629)(3,629)(3,629)(3,678)(3,736)
    Tangible common equity$1,261,538 $1,245,508 $1,211,967 $1,235,934 $1,224,687 
    GAAP total assets$20,896,112 $20,367,621 $20,251,996 $19,163,708 $19,575,028 
    Loans receivable, PPP(998,153)(1,154,632)(1,570,160)(2,195,902)(3,250,008)
    Total assets, excluding PPP$19,897,959 $19,212,989 $18,681,836 $16,967,806 $16,325,020 
    Reconciling items:
    Goodwill and other intangibles(3,629)(3,629)(3,629)(3,678)(3,736)
    Tangible assets, excluding PPP$19,894,330 $19,209,360 $18,678,207 $16,964,128 $16,321,284 
    Tangible common equity to tangible assets, excluding PPP6.34 %6.48 %6.49 %7.29 %7.50 %

    Tangible Book Value per Common Share - Customers Bancorp
    (Dollars in thousands except share and per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    GAAP total shareholders' equity$1,402,961 $1,386,931 $1,353,390 $1,377,406 $1,366,217 
    Reconciling Items:
       Preferred stock(137,794)(137,794)(137,794)(137,794)(137,794)
       Goodwill and other intangibles(3,629)(3,629)(3,629)(3,678)(3,736)
    Tangible common equity$1,261,538 $1,245,508 $1,211,967 $1,235,934 $1,224,687 
    Common shares outstanding32,373,697 32,475,502 32,449,486 32,957,847 32,913,267 
    Tangible book value per common share$38.97 $38.35 $37.35 $37.50 $37.21 

    Core Loans (Total Loans and Leases, excluding PPP)
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    Total loans and leases$15,794,671 $15,336,688 $15,664,353 $14,073,518 $14,568,885 
    Loans receivable, PPP(998,153)(1,154,632)(1,570,160)(2,195,902)(3,250,008)
    Core Loans (Loans and leases, excluding PPP)$14,796,518 $14,182,056 $14,094,193 $11,877,616 $11,318,877 
    32



    CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
    RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
    (Dollars in thousands, except per share data)
    Total Assets, excluding PPP
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    Total assets$20,896,112 $20,367,621 $20,251,996 $19,163,708 $19,575,028 
    Loans receivable, PPP(998,153)(1,154,632)(1,570,160)(2,195,902)(3,250,008)
    Total assets, excluding PPP$19,897,959 $19,212,989 $18,681,836 $16,967,806 $16,325,020 

    Coverage of credit loss reserves for loans and leases held for investment, excluding PPP
    (Dollars in thousands except per share data)Q4 2022Q3 2022Q2 2022Q1 2022Q4 2021
    Loans and leases receivable$14,143,047 $13,762,374 $13,783,155 $12,314,757 $12,268,306 
    Loans receivable, PPP(998,153)(1,154,632)(1,570,160)(2,195,902)(3,250,008)
    Loans and leases held for investment, excluding PPP$13,144,894 $12,607,742 $12,212,995 $10,118,855 $9,018,298 
    Allowance for credit losses on loans and leases$130,924 $130,197 $156,530 $145,847 $137,804 
    Coverage of credit loss reserves for loans and leases held for investment, excluding PPP1.00 %1.03 %1.28 %1.44 %1.53 %



    33

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