Connecticut Water Service (CTWS) 8-K Submission of Matters to a Vote of Security Holders

Connecticut Water Service, Inc.

2012 Annual Meeting

of Shareholders

May 10, 2012

Forward Looking Statements

Except for the historical statements and discussions,
some statements contained in this report constitute
“forward looking statements” within the meaning of
Section 27A of the Securities Act of 1933 and
Section 21E of the Securities Exchange Act of 1934.
These forward looking statements are based on
current expectations and rely on a number of
assumptions concerning future events, and are
subject to a number of uncertainties and other
factors, many of which are outside our control, that
could cause actual results to differ materially from
such statements.

2011 - $69.4M

2010 - $66.4M

Revenue

2011 - $253.0M

2010 - $239.7M

Rate Base

Net Income

2010 - $9.8M

2011 - $11.3M

Performance

5 Year Financial Performance

Total Shareholder Return @ 12/31/11

Total Shareholder Return is a term describing the total of the Company’s stock
appreciation and dividends over a specified period of time.

Performance

5 Year Total Shareholder Return @ 12/31/11

Source: Edward Jones Water Utility Industry Summary - 12/31/11

Total Shareholder Return is a term describing the total of the Company’s stock
appreciation and dividends over a specified period of time.

Capital Expenditures

Connecticut Water
Cost of Long-Term Debt

Regulatory Results

—Maine Water

◦5 Months from Announcement

◦Infrastructure Legislation in Maine

—WICA Surcharge

◦3.09% Increase in 2011

◦Next Increase - Q2 2012

◦Savings - Power & Chemical Costs

1st Quarter EPS
2012 vs 2011

EPS

Financial Priorities

—Continue Growth

◦Acquisitions

◦Capital Investment

◦Unregulated - Leverage Strength

—Manage Costs

—Access Capital Markets

Connecticut Water Service, Inc.

2012 Annual Meeting

of Shareholders

May 10, 2012

Water Touches Everything
We Care About…

Water Touches Everything
We Care About…

Photo courtesy of the Enfield Patch

Water Touches Everything
We Care About…

Water Touches Everything
We Care About…

Our Mission …

Our Values…

—Honesty

—Trust

—Respect

—Service

—Teamwork

—Positive Attitude

—Straight Talk

Your Company…

—Pre Civil War Roots

—Serving 350,000 people in
Connecticut and Maine

—242 Employees

—Service Area is primarily
suburban

◦90% Residential

◦< 60 customers per mile of
water main

Maine Water Company

—Acquired from Aqua America

—Serving 48,000 people

—17 Towns

—$33.7 million Rate Base

—EV = $53.5 million

—40 Employees

—Highly Regarded Management Team

Maine Public Utilities Commission

—Fair & Balanced

—Cases Routinely Settled

—ROE’s - 10% +

Our Strategy…

Customer Strategy

—High Quality Water

—Responsive and Courteous Service

—Efficient & Effectively

Delivered

—Environmental Stewardship

—Customer Satisfaction!

◦World Class 6+ Years

◦92.5%

◦95%

Hurricane Irene

•Maintained Uninterrupted Service:

–99.5% of customers in Irene

–100+ generators in service

October Nor'easter

Maintained Uninterrupted Service:

–100% of customers

–100+ generators in Service

Customer Service
(in the Community)

—Hurricane Irene &
October Nor'easter

◦Established water filling
stations for private well
owners

◦Well received by customers,
communities and regulators

“I don't know what we would do without your water set-ups!!! We are still
without power here in Killingworth. Just our animals alone (all rescues) drink
about 25 gallons of water a day. Cannot thank you enough!!!”

-- Facebook post from a non-customer during Irene

Corporate Sustainability

—Corporate Sustainability Report Issued

◦Open Space Land Strategy

◦Recreation Opportunities

◦Employee Green Team

◦Infrastructure Replacement

◦Forest Management Plans

◦Water Supply Planning

◦Energy Management Initiatives

—Acquisitions

��—Service Offerings

Employee Strategy

—Leadership is a privilege

—Trust based

—Team & service oriented

—Professionals

—“Satisfied Employees

Satisfy Customers”

—Employee Satisfaction

◦Executive Compensation Metric

Shareholder Strategy

—Strong Dividend Yield

—High Earnings Quality

—Strong Balance Sheet

—Conservative Financial
Management

Performance

—High Earnings Quality

◦90% of Revenues and Earnings
from Regulated Business

—Strong Balance Sheet

◦LTD 4.72% Embedded Cost

◦Balanced Debt-Equity Ratio

◦S & P Rating “A”

Performance

—Total Shareholder Return

◦Ranked # 1 - 2007 - 2011

◦Ranked # 4 - 2009 - 2011

—Dividends

◦Yield 3.7%

◦Paid since 1956

◦Increased 42 years

Analysts Remarks…

—“Connecticut Water was able to once again deliver solid growth
while also accomplishing a strategic goal of expanding its rate
base beyond the Connecticut footprint…Connecticut Water is
positioned well to continue its track record of profitable growth.”
(Janney,March 2012).

—“…the transaction [Aqua Maine] diversifies the company’s
customer base, mitigates regulatory risk, and allows CTWS to
expand its platform.”(Baird, March 2012).

—“Perhaps most impressive was the company’s performance in
the face of the wettest weather in over 100 years.Looking
forward, CTWS prospects for further growth in 2012 remain
attractive.” (Brean Murray Caret & Co., March 2012).

Thank you for your support

Your Questions & Feedback…

Don Wilbur

Director: 1993 - 2012

Connecticut Water	1993	2012
Customers	59,724	106,000
Shares Outstanding	2.8 M	8.7 M*
Net Utility Plant	$176 M	$487 M*
Net Income	$5.5 M	$11.3 M*
Revenues	$38.1 M	$69.4 M*

* 12/31/2011