Loan Portfolio Performance and Strategies
February 2001 |
PORTFOLIO & PEER PERFORMANCEPORTFOLIO & LINE OF BUSINESS SUMMARYRISK MANAGEMENT — STRATEGIES, POLICIES & PRACTICES
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LOAN PORTFOLIO MANAGEMENT |
Balanced Performance
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NONPERFORMING ASSETS/ TOTAL LOANS |
BB&T versus Peers (Year ended December 31)Nonperforming Assets / (Loans+OREO) 
NET CHARGE-OFFS/AVERAGE LOANS |
BB&T versus Peers (Year ended December 31)Nonperforming Assets / (Loans+OREO) 
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(Average loan balances) 
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BB&T PORTFOLIO
and
LINE OF BUSINESS SUMMARY |
PORTFOLIO SUMMARY As of December 31, 2000 |
| | | Proforma w/ Hardwick, First Banking of SE Georgia, FCNB, BankFirst, & First Spartan |
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| | | | |
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| $
| %
| $
| %
|
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Commercial Loans | | 17,042 | | 43.6 | | 17,992 | | 43.0 | |
Small Business | | 3,245 | | 8.3 | | 3,443 | | 8.2 | |
Direct Retail | | 6,729 | | 17.2 | | 7,235 | | 17.3 | |
Revolving Credit | | 830 | | 2.1 | | 841 | | 2.0 | |
Sales Finance | | 2,369 | | 6.2 | | 2,459 | | 5.9 | |
Mortgage | | 7,768 | | 19.9 | | 8,786 | | 21.1 | |
Specialized Lending | | 1,057
| | 2.7
| | 1,057
| | 2.5
| |
TOTAL | | 39,040 | | 100.0 | | 41,813 | | 100.0 | |
• | Loans to small and middle market companies |
| • | Locally based or major local presence |
| • | Closely held, owner involvement |
| • | Total sales under $200 Million |
| • | Service and relationship driven |
• | Portfolio includes Commercial Real Estate |
| • | In-market lending to experienced clients |
• | Delivered in a value-added style |
| • | Responsive, reliable, flexible and advisory |
| • | Community bank, decentralized |
| 1999
| 2000
| Plan 2001
|
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 | Past Dues | | .57 | % | .80 | % | | 1.00% or less |
Loan Losses | | .05 | % | .05 | % | | .10% or less |
 | Yield | | Prime + | .61% | Prime + | .25% | | Prime + .40% |
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| | | | | | % Increase | |
 | Growth | | $13,580 | $15,721 | 99-00 15.76% | 00-01 13.80% | |
$ in Millions
• | Market segment with common characteristics: |
| • | Sales under $2.5 Million |
| • | Credit needs of $500,000 or less |
• | Standard credit and deposit products delivered by Business Bankers and City Executives |
• | Largest Small Business lender in the Carolinas — 10th in the Nation |
• | Recognized as the “#1 Small Business Friendly” bank in the U.S. |
| 1999
| 2000
| Plan 2001
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 | Past Dues | | 2.10 | % | 2.35 | % | | 2.35% or less |
Loan Losses | | .39 | % | .35 | % | | .37% or less |
 | Yield | | Prime + | 1.38% | Prime + | 1.01% | | Prime + 1.25% |
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| | | | | | % Increase | |
 | Growth | | $2,824 | $3,099 | 99-00 9.76% | 00-01 10.50% | |
$ in Millions
• | Consumer purpose term loans and convenient personal lines of credit |
• | Products delivered to clients through branch network by Retail Service Officers and Financial Center Managers |
• | Noninterest income from Credit Life insurance sales and loan related fees |
• | Largest Home Equity Line lender in the Carolinas |
• | Ranked 12th in the U.S. in Home Equity Lending |
| 1999
| 2000
| Plan 2001
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 | Past Dues | | 1.34 | % | 1.44 | % | | 1.50% or less |
Loan Losses | | .16 | % | .21 | % | | .21% or less |
 | Yield | | 9.15 | % | 9.68 | % | | 9.65% |
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| | | | | | % Increase | |
 | Growth | | $5,866 | $6,378 | 99-00 8.75% | 00-01 9.50% | |
$ in Millions
• | Bankcard Products (VISA & MasterCard) and Overdraft Protection |
| • | Delivered through Branch Network, Direct Mail and Telemarketing |
| • | One-quarter of production through branch POS system |
| • | Sold within BB&T's Geographic Market |

| • | Merchant Services (POS Payment Processing) |
| | • | $71.5 Million in Merchant Services' revenues projected for 2001 |
REVOLVING CREDIT
| 1999
| 2000
| Plan 2001
|
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 | Past Dues | | 2.25 | % | 2.29 | % | | 2.50% or less |
Loan Losses | | 2.82 | % | 2.84 | % | | 2.85% or less |
 | Yield | | 12.94 | % | 13.06 | % | | 13.00% |
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| | | | | | % Increase | |
 | Growth | | $633 | $730 | 99-00 15.25% | 00-01 14.50% | |
$ in Millions
• | Automobile financing provided through automobile retail dealerships |
• | New loan contracts purchased from over 1,500 active dealers by Sales Finance Specialists in 8 centers |
• | Each dealer client is assigned to a Relationship Manager in the branch network |
• | Recognized as “#1 in Dealer Satisfaction” among bank indirect lenders in the nation |
| 1999
| 2000
| Plan 2001
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 | Past Dues | | 2.07 | % | 2.29 | % | | 2.25% or less |
Loan Losses | | .63 | % | .69 | % | | .70% or less |
 | Yield | | 8.58 | % | 8.76 | % | | 8.75% |
| | | | | | % Increase | |
 | Growth | | $2,192 | $2,364 | 99-00 7.89% | 00-01 3.50% | |
$ in Millions
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Production |
• | Largest originator of mortgage loans in the Carolinas |
• | Home purchase/refinance loans originated in over 175 cities |
• | Correspondent Lending purchases loans from 130 + correspondents, primarily mortgage bankers and financial institutions |
• | Wholesale Lending purchases loans from over 500 mortgage brokers |
• | Servicing retained as a client service, relationship building strategy |
Total Servicing — $23.6 Billion — 261,000 mortgages |
| 1999
| 2000
| Plan 2001
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 | Past Dues | | 2.47 | % | 2.59 | % | | 2.75% or less |
Loan Losses | | 03 | % | .02 | % | | .03% or less |
 | Yield | | 7.51 | % | 7.72 | % | | 7.70% |
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| | | | | | % Increase | |
 | Growth | | $7,672 | $7,507 | | 99-00 -2.20% | | 00-01 -4.00% |
Originations | | $7,022 | $4,664 | | | | | $6,100 |
$ in Millions
• | Eight non-bank companies with oversight provided by advisory boards of directors from both the general bank and subsidiary management teams |
• | Provides "higher risk" financing alternatives to consumers and businesses |
• | Bank clients as well as non-bank clients within and outside the bank's primary geographic market area are served by the various company platforms |
| • | BB&T Factors — Commercial factoring services |
| • | BB&T Leasing — Commercial fleet and equipment leasing |
| • | Laureate Capital — Commercial mortgage banking |
| • | Sheffield Financial — Financing of outdoor power equipment |
| • | Lendmark Financial Services — Sub-prime mortgage lending |
| • | Prime Rate Premium Finance — Insurance premium finance |
| • | Regional Acceptance — Indirect sub-prime auto finance |
| • | Rose Shanis Financial Services — Direct consumer finance |
| Total Loans 12-31-00
| Plan Net Income* 2001
| Plan Loan Losses 2001
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BB&T Factors | | $25 | .5 | $3 | .1 | | .85% |
BB&T Leasing | | 248 | .3 | 6 | .2 | | .45% |
Laureate Capital | | 19 | .5 | 1 | .7 | | .00% |
Sheffield | | 115 | .6 | 5 | .0 | 1 | .20% |
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Lendmark | | 198 | .7 | 6 | .4 | 1 | .70% |
Prime Rate | | 57 | .6 | 4 | .0 | 6 | .30% |
Regional Acceptance | | 332 | .0 | 21 | .2 | 4 | .10% |
Rose Shanis | | 59 | .8 | 3 | .8 | 3 | .25% |
Total | | $1,057 | .0 | $51 | .4 | 2 | .60% |
* (Net Income before taxes and intercompany fees)
$ in Millions
RISK MANAGEMENT — STRATEGIES, POLICIES & PRACTICES |
Recession through Recovery |
| 1989
| 1990
| 1991
| 1992
| 1993
| Avg.
|
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BB&T | | | .28 | | .40 | | .66 | | .48 | | .23 | | .41 |
NC Peers | | | .50 | | .62 | | .85 | | .55 | | .32 | | .57 |
All FDIC Banks | | 1 | .16 | 1 | .43 | 1 | .59 | 1 | .27 | | .85 | 1 | .26 |
US Banks with | |
Assets>$15B | | 1 | .13 | 1 | .96 | 1 | .81 | 1 | .61 | 1 | .03 | 1 | .51 |
BB&T LOAN LOSS HISTORY
Recovery through Expansion
| 1994
| 1995
| 1996
| 1997
| 1998
| 1999
| Avg.
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BB&T | | | .14 | | .23 | | .32 | | .39 | | .28 | | .27 | | .27 |
NC Peers | | | .21 | | .24 | | .34 | | .41 | | .41 | | .42 | | .34 |
All FDIC Banks | | | .50 | | .49 | | .58 | | .63 | | .67 | | .61 | | .58 |
US Banks with | |
Assets>$15B | | | .55 | | .33 | | .40 | | .45 | | .56 | | .56 | | .48 |
RISK MANAGEMENT STRATEGIES |
*Instill the BB&T Values Driven Credit Culture* *Focus on knowledge of local markets and individual clients* *Practice sound and fundamental underwriting and portfolio management techniques* *Diversify to mitigate concentration risks* |
BB&T Values Driven Credit Culture |
• | Virtues of BB&T Credit Culture clearly defined and communicated regularly |
| • | Provide fundamental insight to help clients |
| • | Responsive, flexible and reliable |
| • | Manage risks within agreed upon limits |
| • | Ensure economic return with "premium" for service delivery |
• | Corporate values reinforce sound credit principles |
BB&T Values Driven Credit Culture
• | Loan quality is a top priority |
• | Emphasis is on balanced performance |
| | Quality — Profitability — Growth |
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| • | Avoids short-term excesses that result from fads or “herd” mentality |
• | Training is organizational imperative — produces more highly-skilled lenders |
BB&T Values Driven Credit Culture |
LOCAL MARKET AND CLIENT KNOWLEDGE |
• | Community banking strategy promotes in-market lending |
| • | Lenders discouraged from going out-of-market |
| • | Loans outside footprint must be relationship-based |
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• | Total Relationship approach vs. Transaction approach |
| • | Helps avoid “deal” mentality |
| • | Promotes better understanding of total risks |
| • | Relationship managers have client and local market knowledge — with credit knowledge, improves decision making |
| • | Local authority also combined with individual accountability |
LOCAL MARKET AND CLIENT KNOWLEDGE
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• | Maintain local servicing |
| • | Produces better client service and lowers performance risk |
• | Client oriented workout strategy |
| • | Work cooperatively with clients experiencing difficulties which tends to reduce losses over long term and builds client loyalty |
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• | Line of Business segmentation strategy improves risk management |
| • | Credit skills and underwriting more clearly defined |
| • | Product definitions help control risks |
SOUND AND FUNDAMENTAL UNDERWRITING AND PORTFOLIO MANAGEMENT TECHNIQUES
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• | Experienced lenders in decision-making roles |
| Senior credit officers in regions |
| Regional loan administrators and senior risk managers in home office |
“Concurring approval” policy for underwriting credits
| • | Each individual must make a decision, even when co-approval is required |
• | Retail loan underwriting practices combine credit scoring technology with judgmental decisioning |
• | Risk/Return relationship integral to each decision |
| • | Pricing and credit approval linked |
| • | | Only take risk if return is acceptable |
• | Well established loan committee system provides objective review of client risks |
SOUND AND FUNDAMENTAL UNDERWRITING AND PORTFOLIO MANAGEMENT TECHNIQUES |
• | Centralized risk management support for higher risk portfolio segments |
| • | Audit teams service revolving receivables/inventory credits |
| • | Specialists assist with underwriting |
| • | Construction managers inspect progress/monitor disbursements |
| • | Certified appraisers order and review appraisals |
| • | Retail and small business |
| • | Lender support groups help lenders with high risk credits |
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• | “Early warning” information systems identify high risks |
| • | Watch List process in Commercial Lending |
| • | ALaRM system in Small Business |
Sound and Fundamental Underwriting and Portfolio Management Techniques
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• | Comprehensive problem asset management systems |
| • | Centralized collections and recoveries groups for retail portfolios |
| • | Staff of problem asset managers for business portfolio |
• | Risk management in place in specialized lending |
| • | Separate subsidiary structure avoids risk of mixing non-prime with prime forms of lending |
| • | Advisory board structure with directors from both the general bank and subsidiary management teams ensures balanced risk taking strategy |
• | Extensive portfolio reporting/tracking |
| • | Bias towards providing feedback to improve decision making |
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• | Community banking strategy promotes diversity |
• | Portfolio balance between business and retail |
• | Policy limitations set for largest industry segments |
• | Limits for commercial real estate |
• | Intense monitoring and management of “granularity” (size of relationships and loans) |
• | Strict discipline on internal lending limits |
| Risk Grade
| | 1 = 100% of limit |  | |
| | 2 = 75% of limit | |
| | 3 = 50% of limit | |
| | 4 = 30% of limit | |
| | 5 = 15% of limit | |
| • | Commercial Real Estate — 1/2 of above limits |
• | Manage exposure strategy for each client |
| | Increase — Maintain — Decrease |
• | Limit syndicated (multi-bank) credits to relationship-based clients |
RISK MANAGEMENT STRATEGIES
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*Instill the BB&T Values Driven Credit Culture* *Focus on knowledge of local markets and individual clients* *Practice sound and fundamental underwriting and portfolio management techniques* *Diversify to mitigate concentration risks* |
LOAN PORTFOLIO MANAGEMENT
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Balanced Performance
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