Mail Stop 4561 March 2, 2006 Mr. John M. Thompson Chief Financial Officer Kana Software, Inc. 181 Constitution Drive Menlo Park, CA 94025 	RE:	Kana Software, Inc. 		Form 8-K 		Filed January 11, 2006 	File No. 0-27163 Dear Mr. Thompson: I have completed my review of your Form 8-K filed on January 11, 2006 and do not, at this time, have any further comments. 								Sincerely, 								Thomas Flinn 								Staff Accountant