EXHIBIT 10(o)

                   AMERICAN ELECTRIC POWER SERVICE CORPORATION

                           CHANGE IN CONTROL AGREEMENT

                         FOR THE OFFICE OF THE CHAIRMAN

     Whereas,   American  Electric  Power  Service   Corporation,   a  New  York
corporation,   including   any   of   its   subsidiary   companies,   divisions,
organizations,  or  affiliated  entities  (collectively  referred to as "AEPSC")
considers  it  essential  to its best  interests  and the best  interests of the
shareholders  of  the  American  Electric  Power  Company,   Inc.,  a  New  York
corporation,  (hereinafter referred to as "Corporation") to foster the continued
employment of key management personnel; and

     Whereas,  the  uncertainty   attendant  to  a  Change  In  Control  of  the
Corporation  may result in the departure or distraction of management  personnel
to the detriment of AEPSC and the shareholders of the Corporation; and

     Whereas,  the Board of the  Corporation has determined that steps should be
taken to reinforce  and encourage  the  continued  attention  and  dedication of
members of AEPSC's  management to their assigned duties in the event of a Change
In Control of the Corporation.

     Now Therefore, AEPSC hereby establishes the American Electric Power Service
Corporation Change In Control Agreement (the "Agreement").

                                    ARTICLE I
                                   DEFINITIONS

     As used herein the  following  words and phrases  shall have the  following
respective meanings unless the context clearly indicates otherwise.

     (a) "Anniversary Date" means January 1 of each Calendar Year.

     (b) "Annual  Compensation"  means the sum of the Executive's  Annual Salary
and the Executive's Target Annual Incentive.

     (c)  "Annual  Salary"  means the  Executive's  regular  annual  base salary
immediately  prior  to the  Executive's  termination  of  employment,  including
compensation  converted  to other  benefits  under a  flexible  pay  arrangement
maintained  by AEPSC or deferred  pursuant to a written plan or  agreement  with
AEPSC, but excluding  allowances and  compensation  paid or payable under any of
AEPSC's long-term or short-term incentive plans or any similar payments.

     (d)  "Board"  means the  Board of  Directors  of  American  Electric  Power
Company, Inc.

     (e)  "Calendar  Year" means the twelve (12) month  period  commencing  each
January 1 and ending each December 31.

     (f) "Cause" shall mean

          (i) the  willful and  continued  failure of the  Executive  to perform
          substantially  the Executive's  duties with AEPSC (other than any such
          failure  resulting from incapacity due to physical or mental illness),
          after a written demand for substantial performance is delivered to the
          Executive  by  the  Board  or  an  elected   officer  of  AEPSC  which
          specifically  identifies  the manner in which the Board or the elected
          officer  believes that the Executive has not  substantially  performed
          the Executive's duties, or

          (ii) the willful engaging by the Executive in illegal conduct or gross
          misconduct which is materially and demonstrably  injurious to AEPSC or
          the  Corporation,  or a breach of the  Executive's  fiduciary  duty to
          AEPSC or the Corporation, as determined by the Board.

          For purposes of this provision,  no act or failure to act, on the part
     of the  Executive,  shall be  considered  "willful"  unless it is done,  or
     omitted to be done,  by the  Executive  in bad faith or without  reasonable
     belief that the Executive's action or omission was in the best interests of
     AEPSC or the Corporation.  Any act, or failure to act, based upon authority
     given pursuant to a resolution duly adopted by the Board or upon the advice
     of counsel for AEPSC or the Corporation,  shall be conclusively presumed to
     be done,  or omitted to be done,  by the Executive in good faith and in the
     best interests of AEPSC or the Corporation

     (g) "Change In Control" of the Corporation shall be deemed to have occurred
if (i) any  "person"  or "group"  (as such  terms are used in Section  13(d) and
14(d) of the Securities Exchange Act of 1934 ("Exchange Act"), other than AEPSC,
any  company  owned,  directly  or  indirectly,   by  the  shareholders  of  the
Corporation in substantially the same proportions as their ownership of stock of
the  Corporation or a trustee or other  fiduciary  holding  securities  under an
employee  benefit plan of the  Corporation,  becomes the "beneficial  owner" (as
defined in Rule 13d-3 under the Exchange Act),  directly or indirectly,  of more
than 25 percent of the then outstanding  voting stock of the  Corporation;  (ii)
during any period of two consecutive years,  individuals who at the beginning of
such period constitute the Board,  together with any new directors (other than a
director  nominated by a person (x) who has entered  into an agreement  with the
Corporation to effect a transaction described in this Article I (g)(i), (iii) or
(iv) hereof or (y) who  publicly  announces  an intention to take or to consider
taking  action  (including,  but not limited to, an actual or  threatened  proxy
contest)  which if  consummated  would  constitute  a Change In  Control)  whose
election  or  nomination  for  election  was  approved  by a  vote  of at  least
two-thirds  of the directors  then still in office who were either  directors at
the  beginning of the period or whose  election or  nomination  for election was
previously so approved, cease for any reason, except for death or disability, to
constitute  at least a majority  of the Board;  or (iii) the  consummation  of a
merger or consolidation  of the Corporation with any other entity,  other than a
merger or  consolidation  which  would  result in the voting  securities  of the
Corporation  outstanding  immediately  prior  thereto  continuing  to  represent
(either by remaining outstanding or by being converted into voting securities of
the surviving  entity) at least 50 percent of the total voting power represented
by the voting securities of the Corporation or such surviving entity outstanding
immediately after such merger or consolidation;  or (iv) the shareholders of the
Corporation  approve a plan of complete  liquidation of the  Corporation,  or an
agreement for the sale or disposition by the  Corporation (in one transaction or
a series  of  transactions)  of all or  substantially  all of the  Corporation's
assets.

     (h) "Code" means the Internal Revenue Code of 1986, as amended from time to
time.

     (i) "Commencement Date" means January 1, 2002, which shall be the beginning
date of the term of this Agreement.

     (j) "Disability" means the Executive's total and permanent disability
as defined in AEPSC's long-term disability plan covering the Executive
immediately prior to the Change In Control.

     (k) "Executive" means an employee of AEPSC who is designated by AEPSC as an
employee entitled to benefits, if any, under the terms of this Agreement.

     (l) "Good Reason" means;

          (1)  an  adverse  change  in  the   Executive's   status,   duties  or
          responsibilities  as an  executive  of AEPSC as in effect  immediately
          prior to the Change In Control, provided that the Executive shall have
          given AEPSC  written  notice of the alleged  adverse  change and AEPSC
          shall have  failed to cure such change  within  thirty (30) days after
          its receipt of such notice;

          (2)  failure  of AEPSC to pay or  provide  the  Executive  in a timely
          fashion  the salary or  benefits  to which the  Executive  is entitled
          under any  employment  agreement  between  AEPSC and the  Executive in
          effect on the date of the  Change  In  Control,  or under any  benefit
          plans or policies in which the Executive was participating at the time
          of the Change In Control, provided that such failure was other than an
          isolated,  insubstantial and inadvertent action not taken in bad faith
          and which is remedied by the  Corporation  within eight days following
          notice from the Executive;

          (3) the reduction of the  Executive's  salary as in effect on the date
          of the Change In Control;

          (4) the taking of any action by AEPSC  (including the elimination of a
          plan without  providing  substitutes  therefore,  the reduction of the
          Executive's  awards  thereunder or failure to continue the Executive's
          participation therein) that would substantially diminish the aggregate
          projected  value of the  Executive's  awards or benefits under AEPSC's
          benefit plans or policies in which the Executive was  participating at
          the time of the Change In Control;

          (5) a failure by AEPSC or the Corporation to obtain from any successor
          the assent to this Agreement contemplated by Article IV hereof; or

          (6) the  relocation,  without the Executive's  prior approval,  of the
          office at which the  Executive  is to  perform  services  on behalf of
          AEPSC to a location  more than  fifty  (50)  miles  from its  location
          immediately  prior to the Change In Control or a change,  without  the
          Executive's  prior  approval,   in  the  Executive's  business  travel
          obligation  subsequent  to the Change In  Control  that  requires  the
          Executive  to travel on a regular  and  continuous  basis in an amount
          that represents a significant increase,  from immediately prior to the
          Change In Control,  in the  portion of the  Executive's  working  time
          routinely devoted to business travel.

          Any circumstance described in this Article I (l) shall constitute Good
     Reason even if such circumstance  would not constitute a breach by AEPSC of
     the terms of an  employment  agreement  between  AEPSC and the Executive in
     effect on the date of the Change In Control.  The Executive shall be deemed
     to have terminated  employment for Good Reason effective upon the effective
     date stated in a written notice of such termination  given by the Executive
     to AEPSC (which notice shall not be given,  in  circumstances  described in
     Article I (1),  before  the end of the  thirty  (30) day  period  described
     therein, or in circumstances  described in Article I (l)(2), before the end
     of the eight day period  described  therein),  setting  forth in reasonable
     detail  the  facts  and  circumstances  claimed  to  provide  the basis for
     termination,  provided that the effective date may not precede, nor be more
     than sixty (60) days from, the date such notice is given.  The  Executive's
     continued employment shall not constitute consent to, or a waiver of rights
     with respect to, any circumstances constituting Good Reason hereunder.

     (m) "Retirement" shall mean an Executive's  termination of employment after
attainment of age 55 with five or more years of service with AEPSC.

     (n) "Target Annual Incentive" shall mean the award that the Executive would
have  received  under the Senior  Officer  Annual  Incentive  Compensation  Plan
("SOIP") or the Management Incentive  Compensation Plan ("MICP") for the year in
which the Executive's  termination  occurs, if one hundred percent (100%) of the
annual  target  award  has  been  earned.  Executives  participating  in  annual
incentive  compensation  plans that do not have predefined target levels will be
treated as though they were  participants in either the SOIP or MICP and will be
assigned  the same  annual  target  percent  as their  participating  peers in a
comparable salary grade.

     (o) "Qualifying  Termination"  shall mean following a Change In Control and
during the term of this Agreement the  Executive's  employment is terminated for
any reason excluding (i) the Executive's death, (ii) the Executive's Disability,
(iii)  the  Executive's  Retirement,  (iv)  by  AEPSC  for  Cause  or (v) by the
Executive  without Good Reason. In addition,  a Qualifying  Termination shall be
deemed to have  occurred  if,  prior to a Change  In  Control,  the  Executive's
employment  was  terminated  during the term of this  Agreement by AEPSC without
Cause, or by the Executive for Good Reason based on events or circumstances that
occurred,  (i) at the request of a person who has entered into an agreement with
AEPSC or the Corporation, the consummation of which would constitute a Change In
Control or (ii) otherwise in connection  with, as a result of or in anticipation
of a Change In Control.  The mere act of approving a Change In Control agreement
shall not in and of itself be deemed to constitute an event or  circumstance  in
anticipation of a Change In Control for purposes of this Article I (o).

                                   ARTICLE II
                                TERM OF AGREEMENT

     2.1 The initial term of this Agreement shall be for the period beginning on
the  Commencement  Date and ending on the December 31 immediately  following the
Commencement  Date. The term of this Agreement shall  automatically  be extended
for an  additional  Calendar  Year on the  first  Anniversary  Date  immediately
following the initial term of this  Agreement  without  further action by AEPSC,
and shall be  automatically  extended for an  additional  Calendar  Year on each
succeeding  Anniversary  Date,  unless  AEPSC shall have served  notice upon the
Executive  at least  sixty (60) days prior to such  Anniversary  Date of AEPSC's
intention that this Agreement shall not be extended,  provided, however, that if
a Change In  Control  of the  Corporation  shall  occur  during the term of this
Agreement, this Agreement shall terminate two years after the date the Change In
Control is completed.

     2.2 If an employee is  designated  as an Executive  after the  Commencement
Date or after an Anniversary  Date, the initial term of this Agreement  shall be
for the period  beginning on the date the employee is designated as an Executive
and ending on the December 31 immediately following.

     2.3 Notwithstanding  Section 2.1, the term of this Agreement shall end upon
any  termination of the Executive's  employment  prior to a Change In Control of
the Corporation. This Agreement shall also terminate if the Executive's position
is eliminated due to a downsizing, consolidation or restructuring of AEPSC other
than by reason of a Change In Control.

                                   ARTICLE III
         COMPENSATION UPON A CHANGE IN CONTROL FOLLOWED BY A TERMINATION

     3.1 Upon a Qualifying Termination,  the Executive shall be under no further
obligation  to perform  services  for AEPSC and shall be entitled to receive the
following payments and benefits:

     (a)  As soon as practicable  following the Executive's date of termination,
          AEPSC shall make a lump sum cash payment to the Executive in an amount
          equal to the sum of (1) the Executive's Annual Salary through the date
          of termination to the extent not theretofore  paid, (2) the product of
          (x)  the  current  plan  year's  Target  Annual  Incentive  and  (y) a
          fraction,  the  numerator  of  which  is the  number  of  days in such
          calendar year through the date of termination,  and the denominator of
          which is 365,  except  that annual  incentive  plans which do not have
          predetermined  annual target awards for participants  shall have their
          pro-rated incentive  compensation award for the current plan year paid
          as soon as practicable, and (3) any accrued vacation pay, in each case
          the extent not theretofore paid and in full satisfaction of the rights
          of the Executive thereto;

     (b)  Within sixty (60) days of the Executive's return of the signed release
          form,  AEPSC shall make a lump sum cash payment to the Executive in an
          amount equal to three times the Executive's Annual Compensation; and

     (c)  For purposes of the American  Electric  Power  System  Excess  Benefit
          Plan,  or any  successor  thereto,  provided  that the  Executive is a
          participant thereunder, the Executive shall be credited with three (3)
          additional  years of service;  provided that if the Executive is older
          than age 62 as of the  Executive's  date of termination the additional
          years of  service  shall be  limited  to the  difference  between  the
          Executive's  age as of the  date  of  termination  and  the  date  the
          Executive  would  attain age 65,  and  assuming  that the  Executive's
          compensation  for the  additional  period of  service  would have been
          equal to the Executive's  compensation in effect as of the Executive's
          date of termination.

     3.2 The Executive shall be entitled to the continuing benefits as follows:

     (a)  For the  three  (3) year  period  following  the  Executive's  date of
          termination,  the  Executive  and  the  Executive's  family  shall  be
          provided  with  medical  and  dental  insurance  benefits  as  if  the
          Executive's  employment had not been  terminated;  provided,  however,
          that if the Executive becomes  reemployed with another employer and is
          eligible to receive  medical or other welfare  benefits  under another
          employer-provided   plan,  the  medical  and  other  welfare  benefits
          described herein shall be secondary to those provided under such other
          plan during such  applicable  period of  eligibility.  For purposes of
          determining eligibility (but not the time of commencement of benefits)
          of the Executive  for retiree  medical and dental  insurance  benefits
          under AEPSC's plans,  practices,  programs and policies, the Executive
          shall be  considered to have  remained  employed  during the three (3)
          year period and to have  retired on the last day of the three (3) year
          period;

     (b)  AEPSC shall,  at its sole expense as incurred,  provide the  Executive
          with  outplacement  services  the scope and provider of which shall be
          selected by the Executive at the Executive's sole discretion (but at a
          cost to AEPSC of not more than $30,000) or, at the Executive's option,
          the use of comparable and accessible office space, office supplies and
          equipment  and  secretarial  services  for a period  not to exceed one
          year, which in the aggregate are of comparable cost to the Corporation
          or AEPSC as the outplacement services;

     (c)  To the extent any benefits  described in this Article III, Section 3.2
          cannot  be  provided  pursuant  to the  appropriate  plan  or  program
          maintained by AEPSC,  AEPSC shall  provide such benefits  outside such
          plan or program at no additional  cost (including  without  limitation
          tax cost) to the Executive.

     3.3 Notwithstanding the foregoing;

     (a)  The severance  payments and benefits  provided under Sections  3.1(b),
          3.1(c)  and  3.2  hereof  shall  be  conditioned  upon  the  Executive
          executing  a  release  at  the  time  the  Executive's  employment  is
          terminated,  in the form  established by the  Corporation or by AEPSC,
          releasing the  Corporation,  AEPSC and their  shareholders,  partners,
          officers, directors,  employees and agents from any and all claims and
          from any and all causes of action of kind or character,  including but
          not  limited  to  all  claims  or  causes  of  action  arising  out of
          Executive's   employment   with  the   Corporation  or  AEPSC  or  the
          termination of such employment.

     (b)  The severance  payments and benefits  provided  under Sections 3.1 and
          3.2 hereof shall be subject to, and  conditioned  upon,  the waiver of
          any other cash severance  payment or other benefits  provided by AEPSC
          pursuant  to any  other  severance  agreement  between  AEPSC  and the
          Executive.  No amount shall be payable under this  Agreement to, or on
          behalf of the Executive,  if the Executive  elects  benefits under any
          other  cash  severance  plan or  program,  or any  other  special  pay
          arrangement  with  respect  to  the  termination  of  the  Executive's
          employment.

     (c)  The  Executive  agrees that at all times  following  termination,  the
          Executive will not,  without the prior written consent of AEPSC or the
          Corporation,   disclose  to  any  person,   firm  or  corporation  any
          "confidential  information," of AEPSC or the Corporation  which is now
          known to the  Executive  or which  hereafter  may become  known to the
          Executive as a result of the  Executive's  employment  or  association
          with AEPSC or the  Corporation,  unless  such  disclosure  is required
          under the terms of a valid and effective subpoena or order issued by a
          court or  governmental  body;  provided,  however,  that the foregoing
          shall not apply to  confidential  information  which becomes  publicly
          disseminated  by means  other than a breach of this  provision.  It is
          recognized  that damages in the event of breach of this Section 3.3(c)
          by the Executive would be difficult, if not impossible,  to ascertain,
          and it is therefore agreed that AEPSC and the Corporation, in addition
          to and without  limiting  any other  remedy or right that AEPSC or the
          Corporation  may have,  shall have the right to an injunction or other
          equitable relief in any court of competent jurisdiction, enjoining any
          such breach,  and the Executive hereby waives any and all defenses the
          Executive may have on the ground of lack of jurisdiction or competence
          of the court to grant such an  injunction or other  equitable  relief.
          The  existence  of  this  right  shall  not  preclude   AEPSC  or  the
          Corporation  from  pursuing  any other rights or remedies at law or in
          equity which AEPSC or the Corporation may have.

          "Confidential information" shall mean any confidential,  propriety and
          or trade secret information,  including, but not limited to, concepts,
          ideas, information and materials relating to AEPSC or the Corporation,
          client  records,   client  lists,  economic  and  financial  analysis,
          financial data, customer contracts, marketing plans, notes, memoranda,
          lists, books,  correspondence,  manuals, reports or research,  whether
          developed by AEPSC or the  Corporation  or developed by the  Executive
          acting  alone or  jointly  with  AEPSC or the  Corporation  while  the
          Executive was employed by AEPSC.

     3.4  Notwithstanding  anything to the  contrary in this  Agreement,  in the
event that any  payment or  distribution  by AEPSC to or for the  benefit of the
Executive,  whether paid or payable or distributed or distributable  pursuant to
the terms of this Agreement or otherwise (a "Payment"),  would be subject to the
excise tax imposed by Section 4999 of the Code or any interest or penalties with
respect to such excise tax (such excise tax,  together with any such interest or
penalties,  are hereinafter collectively referred to as the "Excise Tax"), AEPSC
shall pay to the  Executive an additional  payment (a "Gross-up  Payment") in an
amount such that after  payment by the  Executive  of all taxes  (including  any
interest or penalties imposed with respect to such taxes),  including any Excise
Tax imposed on any  Gross-up  Payment,  the  Executive  retains an amount of the
Gross-up  Payment equal to the Excise Tax imposed upon the  Payments.  AEPSC and
the  Executive  shall  make an  initial  determination  as to whether a Gross-up
Payment is required and the amount of any such Gross-up Payment. Executive shall
notify AEPSC immediately in writing of any claim by the Internal Revenue Service
which,  if  successful,  would  require  AEPSC to make a Gross-up  Payment (or a
Gross-up  Payment in excess of that, if any,  initially  determined by AEPSC and
the Executive) within five days of the receipt of such claim. AEPSC shall notify
the  Executive  in  writing  at  least  five  days  prior to the due date of any
response  required  with  respect to such  claim,  or such  shorter  time period
following  AEPSC's  receipt of the notice,  if it plans to contest the claim. If
AEPSC decides to contest such claim,  the Executive  shall  cooperate fully with
AEPSC in such action;  provided,  however,  AEPSC shall bear and pay directly or
indirectly all costs and expenses (including  additional interest and penalties)
incurred  in  connection  with  such  action  and shall  indemnify  and hold the
Executive  harmless,  on an after-tax  basis,  for any Excise Tax or income tax,
including  interest and penalties with respect  thereto,  imposed as a result of
AEPSC's action.  If, as a result of AEPSC's action with respect to a claim,  the
Executive  receives  a refund of any amount  paid by AEPSC with  respect to such
claim,  the Executive shall promptly pay such refund to AEPSC. If AEPSC fails to
timely  notify  the  Executive  whether  it will  contest  such  claim  or AEPSC
determines not to contest such claim,  then AEPSC shall  immediately  pay to the
Executive the portion of such claim, if any, which it has not previously paid to
the Executive.

     3.5 The obligations of AEPSC to pay the benefits  described in Sections 3.1
and 3.2 shall be  absolute  and  unconditional  and shall not be affected by any
circumstances,   including,  without  limitation,  any  set-off,   counterclaim,
recoupment,  defense or other right which AEPSC may have against the  Executive.
In no event shall the  Executive be obligated to seek other  employment  or take
any other action by way of  mitigation  of the amounts  payable to the Executive
under any of the  provisions  of this  Agreement,  nor  shall the  amount of any
payment  hereunder be reduced by any  compensation  earned by the Executive as a
result of employment by another  employer,  except as  specifically  provided in
Section 3.2.

                                   ARTICLE IV
                            SUCCESSOR TO CORPORATION

     4.1 This  Agreement  shall bind any successor of AEPSC or the  Corporation,
its assets or its businesses (whether direct or indirect,  by purchase,  merger,
consolidation or otherwise) in the same manner and to the same extent that AEPSC
or the Corporation  would be obligated under this Agreement if no succession had
taken place.

     4.2 In the case of any  transaction  in which a successor  would not by the
foregoing provision or by operation of law be bound by this Agreement, AEPSC and
the Corporation shall require such successor  expressly and  unconditionally  to
assume and agree to perform AEPSC's and the Corporation's obligations under this
Agreement,  in the  same  manner  and to the  same  extent  that  AEPSC  and the
Corporation  would be required to perform if no such succession had taken place.
The term "Corporation," as used in this Agreement, shall mean the Corporation as
hereinbefore  defined and any successor or assignee to the business assets which
by reason hereof becomes bound by this Agreement.

                                    ARTICLE V
                                  MISCELLANEOUS

     5.1 Any notices and all other  communications  provided for herein shall be
in writing and shall be deemed to have been duly given when delivered or mailed,
by certified or registered  mail,  return  receipt  requested,  postage  prepaid
addressed  to  AEPSC  at  its  principal  office  and to  the  Executive  at the
Executive's residence or at such other addresses as AEPSC or the Executive shall
designate in writing.

     Section 5.2 No  provision  of this  Agreement  may be  modified,  waived or
discharged  except in a writing  specifically  referring to such  provision  and
signed  by  either  AEPSC or the  Executive  against  whom  enforcement  of such
modification,  waiver or discharge  is sought.  No waiver by either AEPSC or the
Executive of the breach of any condition or provision of this Agreement shall be
deemed a waiver of any other  condition  or  provision  at the same or any other
time.

     5.3 The validity,  interpretation,  construction  and  performance  of this
Agreement shall be governed by the laws of the State of Ohio.

     5.4 The invalidity or  unenforceability  of any provision of this Agreement
shall not affect the validity or  enforceability  of any other provision of this
Agreement, which shall remain in full force and effect.

     5.5 This  Agreement  does not constitute a contract of employment or impose
on the  Executive,  AEPSC  or the  Corporation  any  obligation  to  retain  the
Executive as an employee, to change the status of the Executive's employment, or
to change AEPSC's policies regarding the termination of employment.

     5.6 If the  Executive  institutes  any legal action in seeking to obtain or
enforce  or  is  required  to  defend  in  any  legal  action  the  validity  or
enforceability  of, any right or benefit provided by this Agreement,  AEPSC will
pay for all actual and reasonable legal fees and expenses incurred (as incurred)
by the Executive,  regardless of the outcome of such action; provided,  however,
that if such action instituted by the Executive is found by a court of competent
jurisdiction to be frivolous,  the Executive shall not be entitled to legal fees
and  expenses  and shall be liable to AEPSC for  amounts  already  paid for this
purpose.

     5.7 If the Executive  makes a written  request  alleging a right to receive
benefits  under this  Agreement or alleging a right to receive an  adjustment in
benefits  being paid under the  Agreement,  AEPSC  shall treat it as a claim for
benefit.  All claims for benefit under the Agreement  shall be sent to the Human
Resources  Department  of AEPSC and must be  received  within 30 days  after the
Executive's  termination of employment.  If AEPSC  determines that the Executive
who has claimed a right to receive benefits,  or different  benefits,  under the
Agreement is not entitled to receive all or any part of the benefits claimed, it
will  inform  the  Executive  in writing of its  determination  and the  reasons
therefore in terms calculated to be understood by the Executive. The notice will
be sent within 90 days of the claim unless AEPSC determines additional time, not
exceeding 90 days, is needed.  The notice shall make  specific  reference to the
pertinent  Agreement  provisions on which the denial is based,  and describe any
additional  material or  information,  if any,  necessary  for the  Executive to
perfect the claim and the reason any such addition  material or  information  is
necessary.  Such notice shall, in addition,  inform the Executive what procedure
the Executive should follow to take advantage of the review procedures set forth
below in the event the Executive desires to contest the denial of the claim. The
Executive may within 90 days thereafter submit in writing to AEPSC a notice that
the  Executive  contests  the denial of the claim by AEPSC and desires a further
review. AEPSC shall within 60 days thereafter review the claim and authorize the
Executive to appear personally and review pertinent  documents and submit issues
and  comments  relating to the claim to the persons  responsible  for making the
determination  on behalf of AEPSC.  AEPSC will  render its final  decision  with
specific  reasons  therefore  in writing and will  transmit it to the  Executive
within 60 days of the  written  request  for  review,  unless  AEPSC  determines
additional  time,  not  exceeding  60  days,  is  needed,  and so  notifies  the
Executive.  If AEPSC  fails to respond to a claim filed in  accordance  with the
foregoing within 60 days or any such extended  period,  AEPSC shall be deemed to
have denied the claim.