CITIZENS UTILITIES COMPANY

                                    FORM 10-K

                   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)

                     OF THE SECURITIES EXCHANGE ACT OF 1934

                      FOR THE YEAR ENDED DECEMBER 31, 1999





                  UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                               WASHINGTON, D.C. 20549

                                    FORM 10-K

|X| ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the fiscal year ended December 31, 1999     Commission file number 001-11001
                          -----------------                            ---------
                                       OR

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

                             CITIZENS UTILITIES COMPANY
                             --------------------------
               (Exact name of registrant as specified in its charter)

         Delaware                                        06-0619596
- ----------------------------                 -----------------------------------
(State or other jurisdiction of             (I.R.S. Employer Identification No.)
incorporation or organization)

                                3 High Ridge Park
                                  P.O. Box 3801
                           Stamford, Connecticut 06905
                           ---------------------------
               (Address, zip code of principal executive offices)

Registrant's telephone number, including area code:  (203) 614-5600
                                                    ---------------


                                                                                      

Securities registered pursuant to Section 12(b) of the Act:
Common  Stock,  par value $.25 per share                                                 New York Stock Exchange
Guarantee of Convertible Preferred Securities of Citizens Utilities Trust                New York Stock Exchange
Citizens Convertible  Debentures                                                         N/A
Guarantee of Partnership Preferred Securities of Citizens Utilities Capital L.P.         N/A
- --------------------------------------------------------------------------------     -------------------------------------
(Title of each class)                                                                (Name of exchange on which registered)


Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months,  (or for such shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                    Yes X   No
                                       ---    ---

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market  value of the voting stock held by  nonaffiliates  of the
registrant as of February 29, 2000 was $3,895,575,671.

The number of shares outstanding of the registrant's Common Stock as of February
29, 2000 was 262,924,506.

                       DOCUMENTS INCORPORATED BY REFERENCE

The Proxy Statement for the registrant's  2000 Annual Meeting of Stockholders to
be held on May 18, 2000 is  incorporated by reference into Part III of this Form
10-K.






                                TABLE OF CONTENTS





                                                                                        Page
                                                                                     
                                                                                        ----
PART I
- --------

Item 1.   Description of Business                                                        2
            General Development of Business                                              2
            Financial Information about Industry Segments                                2
            Narrative Description of Business                                            3
              Communications                                                             3
              Electric Lightwave                                                         5
              Acquisitions and Investments                                               8
              General                                                                    8
            Financial Information about Foreign and Domestic
              Operations and Export Sales                                                9

Item 2.   Description of Property                                                        9

Item 3.   Legal Proceedings                                                             10

Item 4.   Submission of Matters to Vote of Security Holders                             11

Executive Officers                                                                      11

PART II
- --------

Item 5.   Market for the Registrant's Common Equity
            and Related Stockholder Matters                                             13

Item 6.   Selected Financial Data                                                       14

Item 7.   Management's Discussion and Analysis of
            Financial Condition and Results of Operations                               14

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk                    25

Item 8.   Financial Statements and Supplementary Data                                   25

Item 9.   Changes in and Disagreements with Accountants on Accounting
            and Financial Disclosure                                                    25

PART III  Incorporation by Reference to the 2000 Proxy Statement                        25
- --------

PART IV
- --------

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K               25

Signatures                                                                              29

Index to Consolidated Financial Statements                                             F-1





                                     -1-



                                     PART I

Item 1.   Description of Business
          -----------------------

This   annual report  on  Form 10-K  contains  forward-looking  statements  that
are subject   to risks and  uncertainties  which could  cause actual  results to
differ   materially from those expressed or implied in the statements.   Further
discussion regarding  forward-looking statements, including  the   factors which
may  cause actual  results  to  differ  from  such  statements,  is  located  in
Item  7, "Management's   Discussion  and  Analysis  of Financial  Condition  and
Results of Operations" in this report.

(a)   General Development of Business
      -------------------------------

The "Company"  includes Citizens  Utilities Company and its  subsidiaries except
where the  context or  statement  indicates  otherwise.  The  Company  provides,
through  subsidiaries,  communications services primarily  to rural and suburban
customers throughout the United States, and  competitive local  exchange carrier
(CLEC) services  to  retail  business  customers  and  to  other  communications
carriers through its 82% owned subsidiary, Electric Lightwave Inc. (ELI).

The  Company  was  incorporated  in  Delaware  in 1935 to acquire the assets and
business of a predecessor  public utility  corporation.  Since then, the Company
has  grown as a result  of  investment  in owned  operations  and from  numerous
acquisitions of additional communications and public utility operations.

During 1998, the Company announced its intent to separate its telecommunications
and public utility  operations into two stand-alone  publicly traded  companies.
This  separation  was being  made in  recognition  of the  different  investment
features, performance criteria, capital structures,  dividend policies, customer
requirements  and  regulatory  designs of each  business,  and would  allow each
business  to  pursue  its own  strategy  and  compete  more  effectively  in its
respective  markets.  During  1999,  opportunities  became  available to acquire
telephone  access lines that meet the Company's  investment  criteria  while the
private market valuations for public utility operations increased.  Accordingly,
the Company  abandoned  its  separation  strategy and announced its intention to
acquire telephone access lines and divest its public utility operations by sale.

The Company continues to expand through internal investment in its telephone and
CLEC operations and  acquisition of additional  communications  operations.  The
Company's new subsidiary,  Citizens Capital Ventures will explore  opportunities
to  build  and  support  internet  based  communications  solutions  to  achieve
synergies  with the  systems and content  sides of our  business.  To enable the
strategy,  the Company has  assembled a  management  team  skilled in  wireline,
wireless, cable and Internet technology and marketing skills.

Between May and December  1999,  the Company  announced that it had entered into
agreements to purchase  approximately  911,000  telephone  access lines for $2.8
billion (See  Acquisitions  and  Investments  in section (c) below).  In October
1999,  the  Company  announced  the sale of its water and  wastewater  treatment
businesses  for $835  million and in  February  2000  announced  the sale of its
electric businesses for $535 million.  The proceeds from these sales, along with
the planned sale of the Company's gas  businesses,  will be used to  permanently
fund telephone  access line  purchases.  The Company's  financial  resources and
operating  performance  enable  it to  make  the  investments  and  conduct  the
operations necessary to serve growing areas and to expand through acquisitions.

(b)   Financial Information about Industry Segments
      ---------------------------------------------

The Company traditionally measured its segments by service (Communications, ELI,
Gas, Electric,  Water and Wastewater).  The Gas, Electric,  Water and Wastewater
segments  have been  discontinued  and are no longer  presented.  As the Company
becomes solely a telecommunications  provider,  the measurement of segments will
evolve to be more representative of the Company's business activities.

Note 16 of the Notes to Consolidated  Financial  Statements included herein sets
forth financial  information about industry segments of the Company for the last
three fiscal years.



                                       -2-



(c)   Narrative Description of Business
      ---------------------------------

COMMUNICATIONS
- --------------

Through its subsidiaries,  collectively  known as Citizens  Communications,  the
Company  provides both  regulated  and  competitive  communications  services to
residential,  business and wholesale customers.  Communications services consist
of local network  services,  network access  services,  long distance  services,
directory advertising,  centrex, custom calling and caller ID services,  paging,
cellular,   Internet  access,  voice  mail  and  conference  calling  and  cable
television  services.  The  Company  provides  local  network  services  to  the
following approximate number of access lines in the following states:

                                                Local Network
                        State                   Access Lines
                        ------                  ------------
                        New York                  330,500
                        West Virginia             152,200
                        Arizona                   147,900
                        California                136,500
                        Tennessee                 101,800
                        Nevada                     27,300
                        Wisconsin                  25,700
                        Utah                       22,800
                        Idaho                      21,100
                        Oregon                     14,800
                        Montana                     8,600
                        New Mexico                  6,200
                        Pennsylvania                1,400
                                                 --------
                        Total                     996,800
                                                 ========

The Company  provides  network  access  services  and  billing  and  collections
services  primarily  to  AT&T  Corporation,   MCI  WorldCom,   Inc.  and  Sprint
Corporation.  The Company is also enhancing its network support systems to offer
local resale  capabilities  in its local  exchange  franchise  serving  areas to
emerging CLECs.

The Company owns a one-third  interest and is general managing partner of Mohave
Cellular, a cellular limited partnership,  currently operating twelve cell sites
in Arizona.  By year-end  2000 the  partnership  expects to be  operating  seven
additional sites.

Strategy

The Company's traditional telephone operations and those of ELI will be operated
in close conjunction with each other to become a total  communications  provider
of voice,  data,  text and image  services  to enable  our  communities  to have
24-hour access to the world,  with the Company having the ability to satisfy all
of its  customer's  communications  needs.  The  Company is  increasing  service
levels,  product  availability  and adding  customers  through  customer growth,
acquisitions  and the planned expanded use of ELI's national  broadband  network
(see ELI discussion).  To better serve our expanding  customer base, the Company
is migrating to a regional operational  structure.  This will put management and
operating  resources  closer  to  the  customer  and  solidify   commitments  to
communities served.

Regulatory Environment

Local Exchange Competition
- --------------------------
The  Telecommunications Act of 1996 (the 1996 Act), which became law in February
1996, is dramatically changing the telecommunications marketplace, including the
rural areas served by the Company. The Federal  Communications  Commission (FCC)
and  many  state  regulatory  agencies  are  conducting  extensive   rule-making
proceedings  to  implement  the Act.  New and  proposed FCC and state rules have
impacted, and will continue to impact, the Company's operations.

The primary thrust of the 1996 Act was to open local telecommunications  markets
to competition while preserving universal  telecommunications  service. The 1996
Act and subsequent FCC interconnection  decisions  established the relationships
between  Incumbent  Local  Exchange  Carriers  (ILECs),  such as the Company and


                                      -3-


Competitive Local Exchange Carriers  (CLECs),  such as the Company's  subsidiary
ELI, and the mechanisms for competitive  market entry.  Though smaller  carriers
like Citizens,  who serve predominantly  rural markets,  did receive a qualified
exemption  from some of the  technical  requirements  imposed upon all ILECs for
interconnection  arrangements,  the Company did not  receive an  exemption  from
interconnection or local exchange competition in general.  The exemption,  which
is known as the rural telephone company  exemption,  continues until a bona fide
request for  interconnection  is received  from a CLEC,  and a state  regulatory
commission with jurisdiction  determines that discontinuance of the exemption is
warranted.  The state commission must determine that discontinuing the exemption
will not adversely impact the availability of universal service in the state nor
impose  an undue  economic  hardship  on the  Company,  and  that the  requested
interconnection is technically feasible.

Under the 1996 Act and  subsequent  FCC rules,  a CLEC can compete  using one or
more of three mechanisms. The first is by construction of its own local exchange
facilities,  in which case the ILEC's sole  obligation  is  interconnection  for
purposes of traffic  interchange.  The second allows CLECs to purchase unbundled
network  elements  (UNEs) at cost  from the ILEC and  assemble  them into  local
exchange services and/or supplement the facilities it already owns. The third is
by resale of the ILEC's retail  services  purchased at wholesale  rates from the
ILEC. Since passage of the 1996 Act, Citizens has received over 172 requests for
interconnection.  Over 50 individual  competitors are operating in the Company's
markets.  These  competitors are mainly serving internet service providers and a
few large  business  customers.  Some  competitors  have taken  advantage of the
ILEC's requirement to pay the CLEC reciprocal compensation for traffic delivered
to the CLEC.  The explosion of the internet has provided CLECs with an immediate
mechanism to build traffic and reciprocal  compensation  revenues. The Company's
rural markets have limited the impact of reciprocal compensation, but additional
threats are expected as CLECs begin to move into second and third tier  markets.
In 1999,  the Company paid  approximately  $160,000 in reciprocal  compensation.
However, the Company has signed additional  reciprocal  compensation  agreements
and has several  pending  that  will increase  reciprocal compensation  in 2000.
While Citizens  Communications  is  a reciprocal  compensation payor,  ELI  is a
reciprocal compensation receiver. The Company expects the  impact of  reciprocal
compensation  in  the future to be somewhat  mitigated by lower  interconnection
rates and the spread of Digital Subscriber Line (DSL) and other network services
that  allow  customers to obtain a direct link to the  internet at a lower cost.
These types of  non-switch  arrangements  are  not  expected  to be  subject  to
reciprocal compensation.

After  being  overturned  by the United  States  Court of Appeals for the Eighth
Circuit,  the FCC's  rules  providing  guidance  to the  states  on the  minimum
required UNEs and the pricing of interconnection services were reinstated by the
United  States  Supreme  Court (the Court) in 1999.  The Court's  decision  also
remanded to the FCC for further  consideration  the  articulation of the minimum
required UNEs. Late in 1999, the FCC issued its order on the remand.  That order
designated  almost all of the earlier  designated UNEs as a minimum  requirement
and  promulgated  several new ones. Of the newly  designated  UNEs, the one that
could have the greatest  impact upon the Company is known as line sharing.  Line
sharing  requires  the  Company  to make  the  necessary  arrangements  to allow
competitive  DSL  providers to access the data portion of each of the  Company's
local dial tone lines.  What this means is that  competitors  could  provide DSL
service to  Company's  customers  without  having to also  provide  voice  grade
services.

Universal Service Reform
- ------------------------
Under  the 1996  Act,  the FCC was  charged  with the task of  transforming  the
historical implicit subsidy mechanisms into an explicit arrangement, which would
be funded in a  nondiscriminatory  manner by all  telecommunications  providers.
Historically,  ILEC rates for  non-basic  services were set high to offset below
cost  rates  for  basic  services,  predominantly  local  residential  services.
However, regulatory and legislative mandates combined with competitive pressures
dictate that prices for all telecommunications services become more aligned with
their  cost.  In October  1999,  the FCC  established  a new  universal  service
mechanism for non-rural carriers. As a rural carrier, the Company is not subject
to the new mechanism, and will continue to receive universal service funds under
the current  embedded cost based  universal  service  fund. In 2000,  the FCC is
expected to begin reviewing alternatives for a new universal service program for
rural carriers.

Price Cap Reform
- ----------------
Price cap regulation is a form of rate regulation in which the interstate  rates
of  affected  ILECs are  subject  to  maximums  that are  periodically  adjusted
according to a mechanism  contained in the FCC's rules.  The  mechanism  adjusts
rates each year by the inflation  rate less a  productivity  factor known as the
X-factor. The FCC last set the X-factor at 6.5% effective on July 1, 1996 by the
Price Cap Reform  Order  issued in May 1997.  Price cap  carriers are allowed to
retain all earnings generated by operating at or below the capped rates. In this
manner,  affected ILECs are rewarded for achieving operating  efficiencies.  The
Company has elected to be subject to price cap regulation.


                                      -4-



In 1999 the Court, in a decision that will take effect on April 1, 2000, vacated
the FCC's May 1997 Price Cap Reform Order.  The Court found that the FCC had not
properly  supported their calculation of the 6.5% X-factor and then remanded the
calculation  of  the  X-factor  to  the  FCC  for  further   consideration   and
articulation.  The FCC is  currently  reviewing  this  matter and is expected to
issue an order before April 1, 2000 establishing a revised X-factor. The revised
factor  should become  effective on July 1, 2000.  It is possible,  but unlikely
that, the new factor will be retroactively applied to July 1, 1996.

Regional Bell Operating Company Long Distance Entry
- ---------------------------------------------------
Under the 1996 Act the Regional Bell Operating  Companies (RBOCs) were precluded
from  competing in most long  distance  markets  until they  satisfied the state
regulatory  authority with  jurisdiction and the FCC that their markets had been
sufficiently opened to local exchange competition. In October 1999, the New York
Public Service Commission (NYPSC) determined that Bell Atlantic's markets in the
state were sufficiently open to local exchange  competition,  and recommended to
the FCC that Bell  Atlantic  be  granted  approval  to enter  all long  distance
markets in the state.  In December  1999,  the FCC  concurred  and allowed  Bell
Atlantic to begin  offering all long  distance  services to its customers in New
York.  Since the Company  currently offers long distance service in New York, it
is possible  that the entry of Bell  Atlantic  into this market could impact the
Company's  operations.  The FCC and other  states may take  similar  actions for
other RBOCs and states during 2000.

Competition

As discussed  more fully in  Regulatory  Environment,  in each of the  Company's
markets,  there is the potential for competition from several sources including,
but not limited to, other ILECs for local network  services;  CLECs for enhanced
data and Internet services;  Long distance providers including AT&T Corporation,
MCI WorldCom and Sprint Corporation, as well as, other communications businesses
who provide an array of other communications services including cable television
companies  (CATVs),  electric  utilities,   international  carriers,   satellite
carriers, teleports, microwave carriers, wireless telephone system operators and
private  networks  built  by  large  end  users.   Although  the  potential  for
competition exists in many forms, the Company is the dominant ILEC in all of its
service  territories,  and  believes  itself  to be well  positioned  to  manage
competitive threats.

ELECTRIC LIGHTWAVE
- ------------------
ELI is a facilities-based  integrated  communications provider providing a broad
range of communications  services to businesses.  ELI provides the full range of
products  and  services,  including  switched  local  and  long  distance  voice
services,  enhanced data  communications  services and dedicated  point-to-point
services, in the western United States. ELI markets in the western United States
to  retail  business  customers,  who  are  primarily   communications-intensive
organizations,  and nationally to wholesale  customers,  who are  communications
carriers themselves.

ELI currently  provides the full range of its services in seven major cities and
their surrounding areas, including:

        Boise, Idaho                Phoenix, Arizona
        Portland, Oregon            Sacramento, California
        Salt Lake City, Utah        Seattle, Washington
        Spokane, Washington

The major cities include an extensive network of approximately 1,871 route miles
of fiber optic cable installed to create a series of Synchronous Optical Network
(SONET)  rings,  which provide a higher  degree of stability and  dependability.
Switched  service,  including local dial tone, is provided from 8 Nortel DMS 500
switches  in the  primary  major  cities.  ELI also has  transmission  equipment
colocated with switches of the ILEC at 55 locations.


                                      -5-



ELI has  broadband  data points of presence in its major cities as well as other
strategic cities across the United States, including:

        Atlanta, Georgia                Austin, Texas
        Chicago,  Illinois              Cleveland, Ohio
        Dallas, Texas                   Denver, Colorado
        Houston, Texas                  Las Vegas, Nevada
        Los Angeles, California         New York, New York
        Philadelphia, Pennsylvania      San Diego, California
        San Francisco, California       Washington, D.C.

ELI has  developed  an  Internet  backbone  network  with 42  routers  providing
Internet  connectivity in each of its markets,  including  presence at all major
network  access points and over 125 "peering  arrangements"  with other Internet
backbone service providers. A peering arrangement is an agreement where Internet
backbone  service  providers agree to allow each other direct access to Internet
data contained on their networks. In addition,  ELI's broadband network consists
of 32 frame relay switches,  23 Asynchronous Transfer Mode (ATM) switches and 77
network-to-network  interfaces.  National and international coverage is provided
through strategic relationships with other communications providers.

ELI owns or leases broadband  long-haul fiber optic network  connections between
its major cities in the west and its  strategic  markets  across the nation.  By
carrying  traffic  on  ELI's  own  facilities,  ELI  is  able  to  maximize  the
utilization of its network  facilities  and minimize  network access and certain
interconnection  costs. As of December 31, 1999, ELI operated long-haul networks
with a total route mileage of 2,181 miles,  including routes between Phoenix and
Las Vegas;  Portland  and Seattle;  Portland  and Spokane;  Portland and Eugene;
Portland  and  Boise  and  Boise and Salt  Lake  City.  During  1998,  ELI began
construction of what it believes will be the largest ringed SONET in the western
United States. The approximately  3,200 mile self-healing ring is expected to be
completed in 2000 and will connect  Portland,  Sacramento,  San  Francisco,  Los
Angeles,  Las  Vegas,  Salt  Lake City and Boise  and will  include  Dense  Wave
Division Multiplexing (DWDM) equipment.  DWDM is a technique for transmitting 16
or  more  different  light-wave  frequencies  on  a  single  fiber  to  increase
transmission capacity.

In the  development  of ELI's  long-haul  facilities,  ELI has formed  strategic
relationships  with utility  companies  that enable ELI to (i) utilize  existing
rights-of-way  and fiber optic  facilities,  (ii)  leverage  their  construction
expertise  and  local   permitting   experience  and  (iii)   minimize   capital
requirements in order for ELI to extend its network  infrastructure more quickly
and  economically.  In addition to the long-haul  agreements,  another agreement
provides for a fiber optic network in the Phoenix, Arizona metropolitan area.

ELI entered into a fiber-swap agreement during 1999 which exchanges unused fiber
on its network for unused fiber on another carrier's network. This exchange will
provide ELI with a fiber route from Salt Lake City to Denver and  continuing  on
to Dallas.  ELI  anticipates  incorporating  the other  carrier's fiber into its
network during 2000.

US West Communications,  Inc. (US West) accounted for approximately 19% of ELI's
revenue in 1999.  The revenue from US West  consisted  primarily  of  reciprocal
compensation  relating to the transport and  termination  of traffic  between US
West's network and ELI's network and an 18 month take-or-pay agreement.

The following table represents certain operating information relating to ELI:

                                             1999      1998     1997
                                             ----      ----     ----
                Route miles*                4,052     3,091    2,494
                Fiber miles*              214,864   181,368  140,812
                Buildings connected           824       766      610
                Access line equivalents   161,555    74,924   34,328
                Switches and routers
                installed:
                  Voice                         8         7        5
                  Frame Relay                  32        23       20
                  Internet                     42        24       17
                  ATM                          23        14        8
                Customers                   2,371     1,644    1,165

* Route miles and fiber miles also include  those to which ELI has exclusive use
  pursuant to license and lease arrangements.


                                      -6-


Strategy

While  ELI  expects  additional  network  growth  in 2000,  especially  with the
completion  of its  long-haul  routes,  the  primary  focus in the next  year is
targeted  at  increasing  the use of its  installed  asset  base.  ELI expects a
substantial portion of its growth to come from increased penetration of existing
on-net  buildings,  a focus on  sales to  customers  that are  connected  to the
network  and an  increase  in  market  share in ELI's  seven  major  cities  and
surrounding  areas.  ELI  anticipates a higher volume of sales to other carriers
with the completion of its long-haul routes.

Regulatory Environment

As a common carrier, ELI is subject to federal, state and local regulation.  The
FCC exercises jurisdiction over all interstate  communications  services.  State
commissions  retain  jurisdiction over all intrastate  communications  services.
Local  governments may require ELI to obtain  licenses or franchises  regulating
the use of public rights-of-way necessary to install and operate its networks.

Telecommunications Act of 1996
- ------------------------------
With the passage of the Telecommunications Act of 1996, the increase in customer
demand for enhanced  broadband data services and the  development of competitive
public data and voice networks,  ELI has  substantially  expanded the breadth of
its product  offering  and its  geographic  reach in the last five  years.  This
includes  expanding the number of local fiber  networks from two to seven cities
in the west and  development  of the data and Internet  network  across the U.S.
(See  additional  information  related  to  Telecommunications  Act of  1996  in
Communications section above).

ELI has various  interconnection  agreements in the states in which it operates.
These agreements  govern reciprocal  compensation  relating to the transport and
termination of traffic  between the ILEC's and ELI's  networks.  On February 25,
1999, the FCC issued a Declaratory Ruling and Notice of Proposed Rulemaking that
categorized  calls terminated to Internet Service  Providers (ISPs) as "largely"
interstate in nature, which could have the effect of precluding these calls from
reciprocal compensation charges. However, the ruling stated that ILECs are bound
by the existing  interconnection  agreements  and the state  decisions that have
defined  them.  The  FCC  gave  the  states  authority  to  interpret   existing
interconnection agreements. Since the FCC order, Oregon, Washington,  California
and Arizona have ruled that calls  terminated  to ISPs should be included in the
calculation to determine reciprocal compensation.

State Regulation
- ----------------
Most state public utilities commissions require communications  providers,  such
as ELI, to obtain operating authority prior to initiating  intrastate  services.
Most  states  also   require  the  filing  of  tariffs  or  price  lists  and/or
customer-specific  contracts. In the states in which ELI currently operates, ELI
is not subject to rate-of-return or price regulation.  ELI is subject,  however,
to state-specific quality of service,  universal service, periodic reporting and
other  regulatory  requirements,  although  the extent of such  requirements  is
generally less than that applicable to ILECs.

Competition

ILEC Competition
- ----------------
ELI faces significant competition from the ILECs in each of its facilities-based
markets.  The ILECs  currently  dominate the local exchange  market and are a de
facto  monopoly  provider  of  local  switched  voice  services.   Primary  ILEC
competitors are US West,  PacBell and GTE Corp. (GTE).  ILECs have long-standing
relationships  with their  customers and have financial and technical  resources
substantially greater than those available to ELI.

CLEC Competition
- ----------------
Facility-based  operational  CLEC  competitors in ELI's markets  include,  among
others:  AT&T Local Services,  GST  Telecommunications,  MCI WorldCom,  Inc. and
NEXTLINK Communications.  In each of the markets in which ELI operates, at least
one other CLEC,  and in some cases several  other CLECs,  offer many of the same
local communications services, generally at similar prices.


                                      -7-



Competition From Others
- -----------------------
Potential and actual new market  entrants in the local  communications  services
business include RBOCs entering new geographic markets,  Inter Exchange Carriers
(IXCs), CATVs, electric utilities,  international carriers,  satellite carriers,
teleports,  microwave carriers,  wireless telephone system operators and private
networks  built by large end users.  In addition,  the current trend of business
combinations and alliances in the  communications  industry,  including  mergers
between RBOCs,  may increase  competition  for ELI. With the passage of the 1996
Act and the entry of RBOCs into the long distance market,  IXCs may be motivated
to construct  their own local  facilities or otherwise  acquire the right to use
local facilities and/or resell the local services of ELI's competitors.

Network Services
- ----------------
Competition  for  network   services  is  based  on  price,   quality,   network
reliability,  customer  service,  service  features  and  responsiveness  to the
customer's needs. ELI's fiber optic networks provide both diverse access routing
and redundant electronics, which affords ELI a competitive advantage.

High-Speed Data Service
- -----------------------
Competitors  for high-speed  data services  include major IXCs,  other CLECs and
various  providers of niche services (e.g.,  Internet access  providers,  router
management services and systems  integrators).  The  interconnectivity  of ELI's
markets may create  additional  competitive  advantages  over other data service
providers  that must obtain  local  access from the ILEC or another CLEC in each
market or that cannot obtain intercity  transport rates on terms as favorable as
those available to ELI.

Internet Services
- -----------------
The market for  Internet  access and related  services  in the United  States is
extremely  competitive,  with  barriers  to  entry  related  to  capital  costs,
bandwidth   capacity  and  internal   provisioning  and  operations   processes.
Competition is expected to intensify as existing  services and network providers
and new  entrants  compete for  customers.  In addition,  new enhanced  Internet
services such as managed  router  service and web hosting are  constantly  under
development in the market, and additional  innovation in this market is expected
by a  range  of  competitors.  ELI's  current  and  future  competitors  include
communications companies,  including the RBOCs, IXCs, CLECs and CATVs, and other
Internet access providers.

ACQUISITIONS AND INVESTMENTS
- ----------------------------

In January 1999, Centennial Cellular Corp. was merged into a corporation created
by  Welsh,  Carson,   Anderson  &  Stowe.  The  Company  received  approximately
$205,600,000  in cash  for all its  Common  Stock  interests  and  approximately
$17,500,000 related to accrued dividends on the preferred stock.

On May 27, September 21 and December 16, 1999, the Company announced that it had
entered into definitive  agreements with GTE to purchase  approximately  366,000
(as of December 31, 1999) access lines located in Arizona, California, Illinois,
Minnesota  and  Nebraska.  The  aggregate  purchase  price  is  expected  to  be
approximately   $1,171,000,000   in  cash.   The  Company   expects  that  these
acquisitions,  which  are  subject  to  various  state  and  federal  regulatory
approvals,  will occur on a  state-by-state  basis and will begin closing in the
third quarter 2000.

On June 16, 1999,  the Company  announced  that it had entered  into  definitive
agreements with US West providing for the purchase of approximately  545,000 (as
of December  31, 1999)  telephone  access  lines  located in Arizona,  Colorado,
Idaho,  Iowa,  Minnesota,  Montana,  Nebraska,  North  Dakota  and  Wyoming  for
approximately   $1,650,000,000   in  cash.   The  Company   expects  that  these
acquisitions,  which  are  subject  to  various  state  and  federal  regulatory
approvals,  will occur on a  state-by-state  basis and will begin closing in the
third quarter 2000.

In October 1999, Century  Communications  Corporation  (Century) was merged into
Adelphia   Communication   Corporation   (Adelphia).    The   Company   received
approximately  $213,000,000 of proceeds,  including approximately $39,000,000 in
cash and  $174,000,000  in  shares of  Adelphia  Class A Common  Stock,  for the
Company's  interest in Century and for the  Company's  interest in a cable joint
venture with Century.

GENERAL
- -------

Order backlog is not a significant consideration in the Company's businesses and
the  Company  has  no  contracts  or  subcontracts   which  may  be  subject  to
renegotiation  of  profits  or  termination  at  the  election  of  the  Federal
government.  The Company holds franchises from local  governmental  bodies which
are of varying duration.  The Company also holds Certificates granted by various
state commissions which are generally of indefinite duration. The Company has no
special working capital  practices,  and the Company's  research and development

                                      -8-


activities are not material. The Company holds no patents, trademarks,  licenses
or concessions that are material.

The Company had  approximately  6,700 employees,  of which 4,900 were associated
with  continuing   operations  and  1,800  were  associated  with   discontinued
operations, at December 31, 1999.

(d) Financial Information about Foreign and Domestic Operations and Export Sales
    ----------------------------------------------------------------------------

In 1995, the Company made an initial  investment in and entered into  definitive
agreements with Hungarian  Telephone and Cable Corp.  (HTCC).  The investment in
HTCC  had  declined  in value  during  1998 and in the  fourth  quarter  of 1998
management  determined that the decline was other than  temporary.  As a result,
the Company  recognized a loss of  $31,900,000  in the HTCC  investment in Other
income (loss), net in the 1998 statements of income and comprehensive income.

In May 1999, in connection with HTCC's debt restructuring, the Company cancelled
a note obligation from HTCC to the Company and a seven-year  consulting services
agreement  in exchange  for the  issuance  by HTCC to the  Company of  1,300,000
shares of HTCC Common Stock and 30,000 shares of HTCC's 5% convertible preferred
stock. Each share of HTCC convertible preferred stock has a liquidation value of
$70 and is  convertible  at the  option  of the  Company  into 10 shares of HTCC
Common  Stock.  To the extent the  1,300,000  HTCC common shares and the 300,000
HTCC  common  shares  underlying  the HTCC  convertible  preferred  stock do not
achieve an average  market closing price of at least $7 per share for the twenty
trading  days ending March 31, 2000,  HTCC has agreed to issue  additional  HTCC
convertible  preferred  shares with a value equal to any such  shortfall.  As of
March 15, 2000, the stock was trading at $8 13/16 per share.

At December 31,  1999,  the Company  owns  approximately  19% of the HTCC shares
presently  outstanding.  The  Company's  investment  in HTCC is classified as an
available  for  sale  security  and  accounted  for  using  the cost  method  of
accounting.  Additionally,  the Company has  exercised its right to nominate one
member of the Board of Directors of HTCC.

Item 2.  Description of Property
         -----------------------

The  Administrative  Office of the  Company is  located  at 3 High  Ridge  Park,
Stamford,  CT 06905 and is leased.  The  operations  support office for Citizens
Communications  relocated  from a leased  facility in Dallas,  Texas in November
1999 to a new 250,000 square foot owned facility  located in Legacy Park at 5600
Headquarters Drive, Plano, TX 75024. The new facility accommodates approximately
1,100 employees and has the acreage necessary for phased expansion up to 750,000
square feet. Citizens  Communications is expanding its Call Center operations to
meet the needs arising from the integration of access lines being purchased from
US West  and  GTE.  New  leased  call  center  facilities  are  currently  under
construction in Elk Grove, CA and Gloversville,  NY. Also under renovation is an
81,700 square foot  facility  that was purchased in Kingman,  AZ for call center
expansion.  The Company is evaluating an additional  call center facility in the
Midwest region of the country.

The  operations  support  office  for ELI is  located  at  4400 NE 77th  Avenue,
Vancouver, WA 98662 in an approximately 98,000 square foot office building which
is owned.  This building is fully utilized,  and ELI leases an additional 93,000
square feet of office  space in  Vancouver.  In  addition,  ELI has leased local
office space in various markets throughout the United States, and also maintains
a warehouse  facility in Portland,  Oregon.  ELI leases  network hub and network
equipment  installation sites in various locations throughout the areas in which
ELI provides services. The office,  warehouse and other facilities leases expire
on various dates through October 2008.

Citizens  Communications  and ELI  own  property  including:  telecommunications
outside plant, central office, fiber-optic and microwave radio facilities.  (See
description of business for listing of locations).



                                      -9-



Item 3.  Legal Proceedings
         -----------------

In November 1995, the Company's  Vermont electric division was permitted an 8.5%
rate increase. Subsequently, the Vermont Public Service Board (VPSB) called into
question the level of rates  awarded the Company in  connection  with its formal
review of  allegations  made by the  Department of Public Service (the DPS), the
consumer advocate in Vermont and a former Citizens employee. The major issues in
this proceeding involved classification of certain costs to property,  plant and
equipment  accounts  and  the  Company's  Demand  Side  Management  program.  In
addition,  the DPS  believed  that the Company  should have sought and  received
regulatory approvals prior to construction of certain facilities in prior years.
On June 16,  1997,  the VPSB ordered the Company to reduce its rates for Vermont
electric  service by 14.65%  retroactive  to  November  1, 1995 and to refund to
customers, with interest, all amounts collected since that time in excess of the
rates authorized by the VPSB. In addition, the VPSB assessed statutory penalties
totaling $60,000 and placed the Company on regulatory  probation for a period of
at least five years. During this probationary period, the Company could lose its
franchise to operate in Vermont if it violates the terms of probation prescribed
by the VPSB.  The VPSB  prescribed  final terms of  probation in its final order
issued  September 15, 1998. In October 1998,  the Company filed an appeal in the
Vermont Supreme Court challenging  certain of the penalties imposed by the VPSB.
The appeal has been fully  briefed and argued and the  Company is  awaiting  the
Court's decision.

In August 1997, a lawsuit was filed in the United States  District Court for the
District of Connecticut (Leventhal vs. Tow, et al.) against the Company and five
of its  officers,  one of whom is also a director,  on behalf of all persons who
purchased or otherwise  acquired Series A and Series B shares of Common Stock of
the Company between September 5, 1996 and July 11, 1997, inclusive.  On February
9, 1998, the plaintiffs filed an amended  complaint.  The complaint alleged that
Citizens and the individual  defendants,  during such period,  violated Sections
10(b) and 20(a) of the Securities Exchange Act of 1934 based upon certain public
statements  made by the  Company,  which are alleged to be  materially  false or
misleading,  or are alleged to have failed to disclose information  necessary to
make the  statements  made not false or  misleading.  The  plaintiffs  sought to
recover  unspecified  compensatory  damages.  The  Company  and  the  individual
defendants  believed the allegations are unfounded and filed a motion to dismiss
on March 27, 1998 and on March 30, 1999 the Court dismissed the action. On April
29, 1999 the  plaintiffs  filed a notice of appeal with the Court of Appeals for
the Second Circuit. The parties have entered into a settlement stipulation which
is subject to the District Court's approval.

In March 1998, a lawsuit was filed in the United States  District  Court for the
District of Connecticut (Ganino vs. Citizens Utilities Company, et al.), against
the Company and three of its officers, one of whom is also a director, on behalf
of all  purchasers of the Company's  Common Stock between May 6, 1996 and August
7, 1997,  inclusive.  The complaint  alleges that the Company and the individual
defendants,  during  such  period,  violated  Sections  10(b)  and  20(a) of the
Securities Exchange Act of 1934 by making materially false and misleading public
statements  concerning the Company's  relationship  with a purported  affiliate,
Hungarian  Telephone and Cable Corp. (HTCC), and by failing to disclose material
information  necessary to render prior statements not misleading.  The plaintiff
seeks  to  recover  unspecified   compensatory  damages.  The  Company  and  the
individual  defendants  believe that the  allegations  are unfounded and filed a
motion to dismiss.  The plaintiff  requested leave to file an amended  complaint
and an  amended  complaint  was  served on the  Company  on July 24,  1998.  The
Company's motion to dismiss the amended  complaint was filed on October 13, 1998
and the  Court  dismissed  the  action  with  prejudice  on June 28,  1999.  The
Plaintiffs  filed a notice of appeal  with the Court of  Appeals  for the Second
Circuit,  briefing has been  completed and oral argument has been  scheduled for
April 10, 2000.

In November  1998, a class action  lawsuit was filed in state District Court for
Jefferson Parish, Louisiana,  against the Company and three of its subsidiaries:
LGS Natural Gas Company,  LGS  Intrastate,  Inc. and Louisiana  General  Service
Company.  The lawsuit  alleges  that the Company and the other named  defendants
passed  through  in rates  charged to  Louisiana  customers  certain  costs that
plaintiffs contend were unlawful.  The lawsuit seeks compensatory damages in the
amount of the alleged  overcharges and punitive damages equal to three times the
amount of any compensatory damages, as allowed under Louisiana law. In addition,
the Louisiana  Public Service  Commission has opened an  investigation  into the
allegations raised in the lawsuit. The Company and its subsidiaries believe that
the  allegations  made  in the  lawsuit  are  unfounded  and  the  Company  will
vigorously  defend its interests in both the lawsuit and the related  Commission
investigation.

In addition,  the Company is party to various other legal proceedings arising in
the  normal  course of  business.  The  outcome  of  individual  matters  is not
predictable.  However,  management  believes that the ultimate resolution of all
such matters,  including  those discussed  above,  after  considering  insurance
coverages,  will not have a material  adverse effect on the Company's  financial
position, results of operations, or its cash flows.


                                      -10-


Item 4.   Submission of Matters to Vote of Security Holders
          -------------------------------------------------

None in fourth quarter 1999.

Executive Officers
- ------------------

Information as to Executive Officers of the Company as of March 1, 2000 follows:





                        

       Name                Age   Current Position and Office
       ----                --    ---------------------------

Leonard Tow                71   Chairman of the Board and Chief Executive Officer
Rudy J. Graf               50   President and Chief Operating Officer
Robert Braden              54   Vice President, Business Development
John H. Casey, III         43   Vice President and Chief Operating Officer, Communications Sector
Robert J. DeSantis         44   Vice President and Chief Financial Officer
Michael G. Harris          53   Vice President, Engineering and New Technology
F. Wayne Lafferty          39   Vice President, Regulatory Affairs
J. Michael Love            48   Vice President and President, Citizens Public Services Sector
L. Russell Mitten          48   Vice President, General Counsel and Assistant Secretary
Livingston E. Ross         51   Vice President and Chief Accounting Officer
Scott N. Schneider         42   Executive Vice President and President, Citizens Capital Ventures
David B. Sharkey           50   Vice President and Chief Operating Officer, Electric Lightwave Sector
Steven D. Ward             33   Vice President, Information Technology

There is no family  relationship  between any of the officers of the Registrant.
The term of office of each of the  foregoing  officers  of the  Registrant  will
continue  until the next annual  meeting of the Board of  Directors  and until a
successor has been elected and qualified.

LEONARD  TOW has been  associated  with the  Registrant  since  April  1989 as a
Director. In June 1990, he was elected Chairman of the Board and Chief Executive
Officer.  He was also Chief Financial Officer from October 1991 through November
1997. He was a Director and Chief  Executive  Officer of Century  Communications
Corp. from its incorporation in 1973 and Chairman of its Board of Directors from
October 1989 until October 1999. He is Director of Hungarian Telephone and Cable
Corp.,  Chairman of the Board of Electric  Lightwave,  Inc. and is a Director of
the United States Telephone Association.

RUDY J. GRAF has been associated with the Registrant since September 1999. He is
currently President and  Chief Operating  Officer of the Registrant.  He is also
Director  and  Chief  Executive  Officer  of  Electric  Lightwave, Inc. Prior to
joining the  Registrant,   he  was  Director,   President  and  Chief  Operating
Officer  of Centennial  Cellular Corp. and Chief Executive Officer of Centennial
DE Puerto Rico from November 1990 to August 1999.

ROBERT BRADEN has been  associated  with the  Registrant since November 1999. He
was elected as Vice President,  Business Development in February 2000.  Prior to
joining the   Registrant,   he  was  Vice   President,  Business Development  at
Century Communications  Corp.  from  January  1999  to  October  1999.   He  was
Senior Vice President, Business Development at Centennial  Cellular  Corp.  from
June 1996 to January 1999 and held other officer positions with Centennial since
November 1993.

JOHN H. CASEY,  III has been associated with the Registrant since November 1999.
He is currently Vice President of the Company and Chief Operating Officer of the
Communications  Sector. Prior to joining the Registrant,  he was Vice President,
Operations  from January  1995 to January  1997 and then Senior Vice  President,
Administration of Centennial Cellular until November 1999.

ROBERT J. DESANTIS has been  associated  with the Registrant since January 1986.
He was Vice  President and Treasurer  since October 1991, and Vice President and
Chief Financial Officer since  November  1997. He is currently  Chief  Financial
Officer, Vice President and Treasurer of Electric Lightwave, Inc.

MICHAEL G. HARRIS has been associated with the  Registrant  since December 1999.
He is currently Vice President, Engineering and New Technology. Prior to joining
the Registrant, he was Senior Vice President, Engineering of Centennial Cellular

                                      -11-



from August 1991 to December 1999.  He was also Senior Vice President, Engineer-
ing  of Century Communications Corp. from June 1991 to October 1999.

F. WAYNE LAFFERTY has been  associated  with the  Registrant  since 1994. He was
elected Vice President, Regulatory Affairs in February 2000. Prior to that date,
he served as Vice  President of the  Communications  subsidiaries  since January
1998. Since 1995, he has held senior positions overseeing  regulatory affairs of
the Communications subsidiaries of the Registrant.

J. MICHAEL LOVE has been associated  with the Registrant since May 1990 and from
November 1984 through  January 1988. He was Vice President,  Corporate  Planning
from March 1991 through  January 1997. He was appointed Vice  President,  Public
Services in January 1997.  In  January  1999,  he was also appointed  President,
Citizens  Public Services Sector.

L. RUSSELL MITTEN has been  associated  with the Registrant  since June 1990. He
was General Counsel until June 1991.  He has been Vice President,  General Coun-
sel and Assistant Secretary since June 1991.

LIVINGSTON  E. ROSS has been associated  with the  Registrant since August 1977.
He was Vice  President and  Controller from December 1991 through December 1999.
He is currently Vice President and Chief Accounting Officer.

SCOTT N. SCHNEIDER has been associated  with the Registrant  since October 1999.
He is  currently  Executive  Vice  President  and  President,  Citizens  Capital
Ventures,  a wholly  owned  subsidiary  of  Citizens.  He has been a Director of
Electric  Lightwave,  Inc. since December 1999. Prior to joining the Registrant,
he was Director (from October 1994 to October  1999),  Chief  Financial  Officer
(from December 1996 to October 1999),  Senior Vice President and Treasurer (from
June 1991 to October  1999) of Century  Communications  Corp.  He also served as
Director,  Chief  Financial  Officer,  Senior Vice  President  and  Treasurer of
Centennial Cellular from August 1991 to October 1999.

DAVID B. SHARKEY  has been  associated with the  Registrant since August 1994 as
President of Electric Lightwave,  Inc. He has been President and Chief Operating
Officer of Electric  Lightwave,  Inc.  since  October 1997  and is  Director  of
Electric Lightwave,  Inc.  Additionally,  he has been  Vice  President and Chief
Operating Officer,  Electric  Lightwave  Sector of the Registrant since February
2000. Prior to joining  Electric  Lightwave,  Inc.,  he was Vice  President  and
General  Manager of Metromedia Paging, a wireless company  headquartered  in New
Jersey,  from August 1989 through July 1994.

STEVEN D. WARD has been  associated  with the Registrant  since January 2000 and
was elected Vice President,  Information  Technology in February 2000.  Prior to
joining the Registrant,  he was Vice President,  Information Systems for Century
Communications  Corp. from June 1996 to December 1999 and Director,  Information
Services from March 1991 to June 1996.









                                      -12-

                                     PART II
                                     -------
      
Item 5.Market for the Registrant's Common Equity and Related Stockholder Matters
       -------------------------------------------------------------------------

                           PRICE RANGE OF COMMON STOCK
The Company's  Common Stock is traded on the New York Stock  Exchange  under the
symbol CZN. The following  table  indicates the high and low prices per share as
taken from the daily  quotations  published in "The Wall Street  Journal" during
the periods indicated.  Prior year prices have been adjusted for stock dividends
declared through December 31, 1998,  rounded to the nearest 1/16th.  (See Note 9
of Notes to Consolidated Financial Statements.)






             1st Quarter         2nd Quarter         3rd Quarter        4th Quarter
           -----------------   -----------------   -----------------  ----------------
             High      Low      High       Low      High      Low      High      Low
             ----      ---      ----       ---      ----      ---      ----      ---
                                                          
1999:
- ----
CZN        $8 1/2    $7 1/4   $11 1/2   $7 11/16   $12 7/16  $10 7/8   $14 5/16  $10 15/16

1998:
- ----
CZN        $10 7/8   $8 7/8   $11 3/16  $9 1/2     $10       $6 7/8    $9 1/16   $7 1/4


As of February 29, 2000, the approximate  number of record  security  holders of
the Company's  Common Stock was 41,020.  This  information was obtained from the
Company's transfer agent.


                                   DIVIDENDS

The amount and timing of  dividends  payable on Common Stock are within the sole
discretion  of the  Company's  Board of  Directors.  The Board of Directors  had
undertaken an extensive  review of the Company's  dividend policy in conjunction
with its strategic plans to become a telecommunications  company. Resulting from
this review,  the Board concluded that the Company  discontinue  dividends after
the payment of the  December  1998 stock  dividend.  Quarterly  stock  dividends
declared and issued on Common Stock were .75% for each quarter of 1998.

   RECENT SALES OF UNREGISTERED SECURITIES, USE OF PROCEEDS FROM REGISTERED
SECURITIES

None


















                                      -13-

Item 6.  Selected Financial Data ($ in thousands, except for per-share amounts)
         ----------------------------------------------------------------------


                                                        Year Ended December 31,
                                  ---------------------------------------------------------------
                                           1999        1998         1997        1996        1995
                                           ----        ----         ----        ----        ----
                                                                         

Revenues (1)                         $ 1,087,428   $ 932,858   $  860,332   $ 786,307   $ 616,747
Income (loss) before discontinued
  operations and cumulative effect
  of change in accounting
  principle                          $   117,127   $  22,866   $  (3,923)   $ 150,300   $ 117,501
Basic income (loss) per-share of
  Common Stock before discontinued
  operations and cumulative
  effect of change in accounting
  principle (2)                      $       .45   $     .09   $    (.02)   $     .58   $     .47
Net income                           $   144,486   $  57,060   $   10,100   $ 178,660   $ 159,536
Basic net income per common
  share (2)                          $       .55   $     .22   $      .04   $     .68   $     .64

Stock dividends declared on Common
  Stock (3)                                    -       3.03%        5.30%       6.56%       6.35%


                                                             As of December 31,
                                  ---------------------------------------------------------------
                                            1999          1998         1997         1996         1995
                                            ----          ----         ----         ----         ----
Total assets                         $ 5,771,745   $ 5,292,932  $ 4,872,852  $ 4,523,148  $ 3,918,187
Long-term debt                       $ 2,107,460   $ 1,775,338  $ 1,583,902  $ 1,409,512  $ 1,095,211
Equity(4)                            $ 2,121,185   $ 1,994,021  $ 1,880,461  $ 1,879,433  $ 1,559,913

(1) Represents  revenues from continuing  operations.
(2) 1997, 1996 and 1995 are adjusted for subsequent stock dividends.
(3) Compounded annual rate of quarterly stock  dividends.
(4) Includes  Company  Obligated  Mandatorily Redeemable Convertible Preferred Securities.


Item 7.  Management's Discussion and Analysis of Financial Condition and Results
         -----------------------------------------------------------------------
         of Operations
         -------------

This annual report on Form 10-K  contains  forward-looking  statements  that are
subject to risks and  uncertainties  which could cause actual  results to differ
materially   from  those   expressed   or  implied   in  the   statements.   All
forward-looking statements (including oral representations) are only predictions
or  statements  of  current  plans,  which are  constantly  under  review by the
Company.  All  forward-looking  statements may differ from actual future results
due to, but not limited to, changes in the economy of the Company's markets, the
nature  and pace of  technological  changes,  the number  and  effectiveness  of
competitors in the Company's  markets,  changes in legal and regulatory  policy,
success in overall  strategy,  the Company's  ability to identify future markets
and successfully  expand existing ones, the mix of products and services offered
in  the  Company's  target  markets,   remaining  Y2K  issues,  the  effects  of
acquisitions  and   dispositions  and  the  ability  to  effectively   integrate
businesses  acquired.   Readers  should  consider  these  important  factors  in
evaluating  any statement in this Form 10-K or otherwise  made by the Company or
on its behalf. The following  information should be read in conjunction with the
consolidated   financial  statements  and  related  notes  to  the  consolidated
financial  statements  included in this report. The Company has no obligation to
update or revise these  forward-looking  statements to reflect the occurrence of
future events or circumstances.

(a)  Liquidity and Capital Resources
     -------------------------------

The Company considers its operating cash flows and its ability to raise debt and
equity  capital as the  principal  indicators of its  liquidity.  For the twelve
months ended December 31, 1999,  the Company used cash flow from  operations and
proceeds from net financings and advances from parties desiring utility services
to  fund  capital   expenditures.   Funds   requisitioned  from  the  Industrial
Development Revenue Bond construction fund trust accounts were used to partially
fund the construction of utility plant.

In October 1999, the Company arranged for a committed  $3,000,000,000  revolving
bank credit facility.  This credit facility is in addition to credit commitments
under  which the Company  may borrow up to  $400,000,000.  There were no amounts
outstanding  under these  commitments  at December 31, 1999.  ELI has  committed
revolving lines of credit with commercial  banks under which it may borrow up to
$400,000,000.  The Company has guaranteed all of ELI's  obligations  under these
revolving lines of credit. As of December 31, 1999, $260,000,000 was outstanding
under ELI's revolving lines of credit.

                                      -14-


In April 1999,  ELI completed an offering of  $325,000,000  of five-year  senior
unsecured  notes. The notes have an interest rate of 6.05% and mature on May 15,
2004.  The Company has  guaranteed  the payment of principal and any premium and
interest on the notes when due.

Net capital expenditures, by sector, have been and are budgeted as follows:




                                                                                Actual
                                                   Budget     --------------------------------------
                                                     2000         1999         1998           1997
                                                  -------      -------      -------        -------
                                                                     
                                                                ($ in thousands)
          Communications (1)                    $ 396,800   $  227,200    $ 201,400      $ 263,000
          ELI (2)                                 200,000      245,700      200,000        124,500
          General                                   3,000        6,700       25,100         33,300
                                                 --------     --------      --------      --------
                                                $ 599,800   $  479,600    $ 426,500      $ 420,800

          Discontinued operations (3)           $ 169,900   $  135,800    $  95,500      $ 103,700
                                                 --------     --------      --------      --------

                                                $ 769,700   $  615,400    $ 522,000      $ 524,500
                                                 ========     ========      ========      ========


          (1) Includes  approximately  $30,500,000 and $7,700,000 in 1999 and
              1998, respectively, for the construction of an operations  support
              office.  Includes  $176,000,000  in  2000 for the properties to be
              acquired  from  GTE  and  US  West.
          (2) Includes approximately $38,000,000 and  $60,000,000  in  2000  and
              1999,  respectively,  of non-cash capital lease additions.
          (3) The 2000 budget assumes full year ownership of discontinued opera-
              tions and includes  approximately $41,900,000  for a special water
              pipeline project.

The  Company   anticipates  that  the  funds  necessary  for  its  2000  capital
expenditures will be provided from operations;  from advances of Rural Utilities
Service loan contracts;  from commercial paper notes payable;  from debt, equity
and other financing at appropriate  times and from short-term  borrowings  under
bank credit facilities.  Until disposed, the Company's  discontinued  operations
capital  expenditures  will also be funded  through  requisitions  of Industrial
Development  Revenue  Bond  construction  fund trust  accounts  and from parties
desiring  utility   service.   Upon   disposition,   the  Company  will  receive
reimbursement  of certain 1999 actual and all 2000 budgeted water and wastewater
and electric sector capital expenditures pursuant to the terms of the respective
sales agreements for these businesses.


Acquisitions
- ------------
On May 27,  September 21, and December 16, 1999,  the Company  announced that it
had  entered  into  definitive  agreements  to  purchase  from GTE  Corp.  (GTE)
approximately  366,000  telephone  access  lines (as of  December  31,  1999) in
Arizona,   California,   Illinois,  Minnesota  and  Nebraska  for  approximately
$1,171,000,000 in cash. The Company expects that these  acquisitions,  which are
subject to  various  state and  federal  regulatory  approvals,  will occur on a
state-by-state basis and will begin closing in the third quarter 2000.

On June 16, 1999,  the Company  announced  that it had entered  into  definitive
agreements to purchase from US West Communications, Inc. (US West) approximately
545,000  telephone access lines (as of December 31, 1999) in Arizona,  Colorado,
Idaho,  Iowa,  Minnesota,  Montana,  Nebraska,  North  Dakota  and  Wyoming  for
approximately   $1,650,000,000   in  cash.   The  Company   expects  that  these
acquisitions,  which  are  subject  to  various  state  and  federal  regulatory
approvals,  will occur on a  state-by-state  basis and will begin closing in the
third quarter 2000.

The Company expects to temporarily  fund these  telephone  access line purchases
with cash and investment  balances and proceeds from commercial paper issuances,
backed by the committed bank credit facilities. Permanent funding is expected to
be from cash and  investment  balances and the proceeds from the  divestiture of
the Company's public services businesses.

Divestiture
- -----------
On  August  24,  1999,  the  Company's  Board of  Directors  approved  a plan of
divestiture  for the Company's  public services  properties,  which include gas,
electric and water and wastewater businesses. The proceeds from the sales of the
public  services  properties  will be used to fund  the  telephone  access  line
purchases.  The Company has accounted for the planned  divestiture of the public
services properties as a discontinued operation.  Discontinued operations in the
consolidated  statements of income and comprehensive  income reflect the results

                                      -15-


of operations of the public services  properties  including  allocated  interest
expense  for the  periods  presented.  Interest  expense  was  allocated  to the
discontinued  operations based on the outstanding debt  specifically  identified
with these businesses.

On October 18, 1999, the Company  announced that it had agreed to sell its water
and  wastewater  operations  to American  Water  Works,  Inc.  for an  aggregate
purchase  price of  $835,000,000.  The  transaction is expected to close in 2000
following regulatory approvals.

On  February  15,  2000,  the Company  announced  that it had agreed to sell its
electric utility operations.  The Arizona and Vermont electric divisions will be
sold to Cap Rock Energy Corp. and the Kauai (Hawaii)  Electric  Division will be
sold  to  Kauai  Island  Electric  Co-op  for an  aggregate  purchase  price  of
$535,000,000.   The  transactions  are  expected  to  close  in  2000  following
regulatory approvals.

Sale of Investments
- -------------------
In January 1999,  Centennial  Cellular  Corp.  (Centennial)  was merged with CCW
Acquisition  Corp.,  a company  organized  at the  direction  of Welsh,  Carson,
Anderson & Stowe.  The Company was a holder of  1,982,294  shares of  Centennial
Class B Common Stock. In addition,  as a holder of 102,187 shares of Mandatorily
Redeemable  Convertible Preferred Stock of Centennial,  the Company was required
to convert the preferred stock into  approximately  2,972,000  shares of Class B
Common Stock. The Company received approximately $205,600,000 in cash for all of
its Common Stock  interests  and  approximately  $17,500,000  related to accrued
dividends on the preferred  stock.  The Company  realized and reported a pre-tax
gain of  approximately  $69,500,000  in the  first  quarter  1999 in  Investment
income.

On October 1, 1999,  Adelphia  Communication  Corp.  (Adelphia)  was merged with
Century  Communications Corp.  (Century).  The Company owned 1,807,095 shares of
Century Class A Common Stock. Pursuant to this merger agreement, Century Class A
Common shares were  exchanged for  $10,832,000  in cash and 1,206,705  shares of
Adelphia Class A Common Stock (for a total market value of $79,600,000  based on
Adelphia's  October 1, 1999 closing price of $57.00).  The Company  realized and
reported a pre-tax gain of  approximately  $67,600,000  in the fourth quarter of
1999 in Investment income.

A subsidiary  of the Company,  in a joint  venture with a subsidiary of Century,
owned and operated four cable television systems in southern  California serving
over 90,000 basic subscribers. In July 1999, the Company entered into a separate
agreement with Adelphia to sell its interest in the joint  venture.  Pursuant to
this  agreement  on  October  1,  1999,  the  Company   received   approximately
$27,700,000 in cash and 1,852,302 shares of Adelphia Class A Common Stock (for a
total market value of $133,300,000  based on Adelphia's  October 1, 1999 closing
price  of  $57.00).  The  Company  realized  and  reported  a  pre-tax  gain  of
approximately $83,900,000 in the fourth quarter of 1999 in Investment income.

Hungarian Telephone and Cable Corp.
- -----------------------------------
In May 1999, in connection with HTCC's debt restructuring, the Company cancelled
a note obligation from HTCC to the Company and a seven-year  consulting services
agreement  in exchange  for the  issuance  by HTCC to the  Company of  1,300,000
shares of HTCC Common Stock and 30,000 shares of HTCC's 5% convertible preferred
stock. Each share of HTCC convertible preferred stock has a liquidation value of
$70 and is  convertible  at the  option  of the  Company  into 10 shares of HTCC
Common  Stock.  To the extent the  1,300,000  HTCC common shares and the 300,000
HTCC  common  shares  underlying  the HTCC  convertible  preferred  stock do not
achieve an average  market closing price of at least $7 per share for the twenty
trading  days ending March 31, 2000,  HTCC has agreed to issue  additional  HTCC
convertible  preferred  shares with a value equal to any such  shortfall.  As of
March 15, 2000, the stock was trading at $8 13/16 per share.

Regulatory Environment
- ----------------------
In December 1999, the Company entered into an agreement (the Agreement) with the
Staff  and  Consumer  Advocate  Division  of the West  Virginia  Public  Service
Commission  (WVPSC) to continue the Company's  incentive  regulation  Plan (IRP)
through  2002.  Under the  Agreement  the Company  will reduce  access and other
service rates by $3.5 million annually beginning in February 2000. In return the
Company  will be free of  earnings  regulation  for  three  years  and have some
pricing flexibility for non-basic services.

Impact of Year 2000
- -------------------
The Y2K issue  resulted  from computer  programs  using a two-digit  format,  as
opposed to four,  to indicate  the year.  Such  computer  systems were unable to
interpret dates beyond the year 1999, which could have caused system failures or
other computer errors.  In late 1997, the Company developed a program to address
the Y2K issue.  The program was designed to protect the safety and continuity of
the Company's  service delivery and support  capabilities,  computer systems and

                                      -16-

other  critical  functions.  The Company's Y2K program  addressed  problems that
could arise:  (1) in Information  Technology  (IT) areas  including  information
systems and technologies;  (2) in non-IT areas such as  communications  networks
and switches, utility control and monitoring systems,  premises,  facilities and
general  business  equipment;  and (3) due to suppliers of products and services
not being Y2K compliant. Each of the Company's sectors had a program office that
managed the progress of the Y2K efforts.  The Company had determined  priorities
for taking corrective  actions on mission critical systems and products so as to
ensure continued delivery of core business activities.

The Company's systems,  products and services proved Y2K ready, as there were no
system or customer impacting failures on mission critical systems. The Company's
successful entry into the year 2000 was a culmination of a two-year  preparation
program. The Y2K plan called for inventory,  assessment,  renovation and testing
to ensure that the impact to our business would be minimal and  manageable.  The
Company will continue to monitor Y2K related  exposures both internally and with
its suppliers,  customers and other business partners. The Company's Y2K efforts
were  essentially  complete  by the  end of  the  third  quarter  of  1999.  The
completion  of the  Company's  Y2K efforts  coupled with its  contingency  plans
ensured  that the  established  and  expected  levels of customer  service  were
maintained without interruption during the millennium transition.

For the twelve months ended December 31, 1999,  the Company spent  approximately
$23,495,000  on its Y2K  efforts  of which  $16,089,000  related  to  continuing
operations and $7,406,000  related to  discontinued  operations.  For the twelve
months ended  December  31,  1999,  continuing  operations  Y2K efforts  include
approximately  $15,628,000 on IT efforts and $461,000 on non-IT efforts. For the
twelve  months  ended  December 31, 1999,  discontinued  operations  Y2K efforts
include approximately $2,835,000 on IT efforts and $4,571,000 on non-IT efforts.
The Company  expects to spend an additional  $1,600,000 in 2000 on its remaining
Y2K efforts.

Certain  state  regulatory  commissions  where the Company  operates have issued
orders  allowing  the  deferral  of Y2K costs for  consideration  in future rate
proceedings.   In  accordance  with  these  orders,  the  Company  has  deferred
approximately  $5,767,000  of  the  $23,495,000  1999  Y2K  expenses,  of  which
$3,000,000 are related to its  continuing  operations and $2,767,000 are related
to its discontinued operations.

New Accounting Pronouncements
- -----------------------------
In June 1998, the Financial  Accounting  Standards Board (FASB) issued Statement
of Financial  Accounting  Standards  (SFAS) No. 133,  "Accounting for Derivative
Instruments and Hedging  Activities" (SFAS 133). SFAS 133 requires  companies to
record  derivatives  on the balance sheet as assets or  liabilities  measured at
fair  value.  Gains or losses  resulting  from  changes  in the  values of those
derivatives  would be accounted for depending on the use of the  derivative  and
whether  it  qualifies  for  hedge  accounting.  The  key  criterion  for  hedge
accounting  is that  the  hedging  relationship  must  be  highly  effective  in
achieving  offsetting changes in fair value or cash flows. In May 1999, the FASB
issued   SFAS  137   "Accounting   for   Derivative   Instruments   and  Hedging
Activities-Deferral  of the  Effective  Date of FASB  Statement  No. 133," which
deferred the effective date of SFAS 133 by one year.  This statement  makes SFAS
133 effective for all fiscal  quarters of all fiscal years  beginning after June
15, 2000. The Company has not fully evaluated the impact of the adoption of SFAS
133.









                                      -17-

(b)   Results of Operations
      ---------------------
                                    REVENUES
                                    --------

Telecommunications  revenues increased $154.6 million, or 17%, in 1999 and $72.5
million,  or 8%, in 1998.  The increase in 1999 was  primarily  due to increased
communications  network access services revenues and ELI revenues.  The increase
in 1998 was primarily due to increased  communications  network access  services
revenues and ELI local telephone services revenues.




                                                1999                      1998              1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                          
                                        ------    ----------     ------      -----------   -------
Communications  revenues                                      ($ in thousands)
- ------------------------
Network access services                 $ 503,365    17%        $ 432,018      7%        $ 403,990
Local network services                    287,616    10%          262,239      5%          250,521
Long distance and data services            76,495   (21%)          96,584      6%           90,747
Directory services                         33,449     6%           31,691     (1%)          31,982
Other                                      48,343     8%           44,914     (8%)          48,922
Eliminations                              (46,031)   42%          (32,407)    37%          (23,573)
                                          --------                --------                 --------
     Total                              $ 903,237     8%        $ 835,039      4%        $ 802,589
                                          ========                ========                 ========



Network  access  services  revenues  increased  $71.3  million,  or 17%, in 1999
primarily due to increased minutes of use, increased special access revenues,  a
universal   service  fund   settlement   and  the   acquisition  of  Rhinelander
Telecommunications,  Inc.  (RTI)  in  November  1998.  Network  access  services
revenues  increased  $28  million,  or 7%, in 1998  primarily  due to  increased
special  access  revenues  resulting from the  introduction  of the DS3 product,
increased  circuit demand due to Internet  growth and increased  minutes of use,
partially  offset by an FCC mandated  interstate  switched access rate reduction
which became effective July 1, 1997.

Local  network  services  revenues  increased  $25.4  million,  or 10%,  in 1999
primarily due to business and residential access line growth, increased customer
calling  features  and  private  line sales and the  acquisition  of RTI.  Local
network services revenues increased $11.7 million,  or 5%, in 1998 primarily due
to business and  residential  access line growth and  increased  custom  calling
features and private line sales.

Long distance and data services  revenues  decreased  $20.1 million,  or 21%, in
1999  primarily due to the  elimination  of long distance  product  offerings to
out-of-territory customers,  partially offset by increased long distance minutes
of use by  in-territory  customers.  Long  distance and data  services  revenues
increased  $5.8  million,  or 6%, in 1998  primarily due to the  curtailment  of
certain  communications  sector long  distance  service  operations  in adjacent
markets beginning in 1997.


The directory services revenues increased $1.8 million, or 6%, in 1999 primarily
due to the acquisition of RTI and increased advertising revenue.


Other revenues increased $3.4 million, or 8%, in 1999 primarily due to increased
billing and collections revenues, partially offset by the phasing out of certain
surcharges  resulting from rate case decisions in California and New York. Other
revenues  decreased $4 million,  or 8%, in 1998 primarily due to the phasing out
of certain  surcharges  resulting from rate case decisions in California and New
York.

Eliminations  represent  network access revenues received by the Company's local
exchange operations from its long distance operations and ELI.




                                      -18-






                                              1999                      1998                1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     ------       -----------  -------
ELI revenues                                                  ($ in thousands)
- ------------
Network services                        $  53,249    46%       $  36,589       9%        $  33,522
Local telephone services                   77,591   103%          38,169     261%           10,565
Long distance services                     26,698   117%          12,309      51%            8,140
Data services                              29,470   113%          13,813      56%            8,857
Eliminations                               (2,817)   (8%)         (3,061)     (8%)          (3,341)
                                          --------               --------                  --------
     Total                              $ 184,191    88%       $  97,819      69%        $  57,743
                                          ========               ========                  ========


Network services revenues increased $16.7 million, or 46%, in 1999 primarily due
to  network  expansion  and sales of  additional  circuits  to new and  existing
customers.  Network  services  revenues  increased $3.1 million,  or 9%, in 1998
primarily  due to sales of  additional  circuits to new and existing  customers,
partially  offset by the expiration of a short-term  contract with a significant
customer.

Local telephone  services  revenues  increased  $39.4 million,  or 103%, in 1999
primarily due to increased reciprocal  compensation  revenues resulting from the
establishment of interconnection  agreements in several new states and increased
traffic. In addition,  increased sales of the integrated service digital network
(ISDN) product to the ISPs and increased access line equivalents  contributed to
the increase.  Local telephone  services  revenues  increased $27.6 million,  or
261%,  in 1998  primarily  due to increased  reciprocal  compensation  revenues,
increased access line equivalents and increased sales of the ISDN product.

Long  distance  services  revenues  increased  $14.4  million,  or 117%, in 1999
primarily due to increased revenues resulting from the bundling of sales of long
distance  with other  products,  the  addition of new  customers  and  increased
prepaid services revenue.  The Company exited the prepaid services market in the
third  quarter  of 1999,  a result of the  decision  to focus on  higher  margin
products.  Long distance  services revenues  increased $4.2 million,  or 51%, in
1998 primarily due to increased  prepaid  services minutes  processed  resulting
from new customers and increased  revenues  resulting  from bundling of sales of
long distance with other products. The increase in retail long-distance revenues
were  partially  offset  by a  decrease  in  wholesale  long  distance  revenues
primarily due to the elimination of a large customer with credit problems.

Data services revenues  increased $15.7 million,  or 113%, in 1999 primarily due
to  increased  sales of Internet  and frame relay  services in new and  existing
markets.  Data services revenues increased $5 million, or 56%, in 1998 primarily
due to increased  sales of Internet and frame relay services in new and existing
markets, and the introduction of new products such as ATM and RSVP.

Eliminations reflect revenues received by ELI from the Company's  communications
operations.












                                      -19-


                             NETWORK ACCESS EXPENSE
                             ----------------------


                                              1999                      1998                1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                          
                                        ------    ----------     ------      -----------   -------

                                                              ($ in thousands)


    Network access                      $ 160,267    14%      $  140,471         3%      $ 136,971
    Eliminations                          (48,848)   38%         (35,468)       32%        (26,914)
                                          --------              ---------                  --------
         Total                          $ 111,419     6%      $  105,003        (5%)     $ 110,057
                                          ========              =========                  ========


Network access expense increased $19.8 million, or 14%, in 1999 primarily due to
expenses  related  to the ELI  national  data  expansion,  partially  offset  by
decreased   communications   sector   long   distance   minutes   of  use   from
out-of-territory long distance customers.  Network access expense increased $3.5
million,  or 3%, in 1998 primarily due to ELI revenue growth,  ELI national data
expansion  efforts,  and  significant  growth  in ELI  long  distance  services,
partially offset by lease terminations as a result of the curtailment of certain
communications sector long distance service operations in 1997.

Eliminations  represent  network access  expense  incurred by the Company's long
distance  operation for services  provided by its local exchange  operations and
expense  incurred  by  the  Company's  communications  operations  for  services
provided by ELI.

                      DEPRECIATION AND AMORTIZATION EXPENSE
                      -------------------------------------



                                              1999                      1998                1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     ------      -----------   -------
                                                              ($ in thousands)

    Depreciation and amortization       $ 262,430    32%      $ 198,658        7%        $ 186,530


Depreciation and amortization  expense increased $63.8 million,  or 32%, in 1999
primarily due to increased property,  plant and equipment and the acquisition of
RTI in November  1998.  The increase also  includes $4.8 million of  accelerated
depreciation  related to the change in useful life of an operating system in the
communications  sector.  Depreciation and amortization  expense  increased $12.1
million, or 7%, in 1998 primarily due to increased property, plant and equipment
balances.



















                                      -20-


                            OTHER OPERATING EXPENSES
                            ------------------------


                                             1999                      1998                 1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------      ------      -----------   ------
                                                              ($ in thousands)

  Operating expenses                    $ 569,163    28%      $ 444,385        (12%)     $ 503,762
  Taxes other than income                  64,469    15%         55,843          -          55,871
  Sales and marketing                      71,879    52%         47,325        (14%)        54,893
                                         --------              --------                    --------
       Total                            $ 705,511    29%      $ 547,553        (11%)     $ 614,526
                                         ========              ========                    ========

Operating expenses increased $124.8 million,  or 28%, in 1999. Of this increase,
$52.3 million was due to the following items:  asset impairment charges of $36.1
million related to the discontinuation of the development of certain operational
systems  and  certain  regulatory  assets  deemed to be no  longer  recoverable;
restructuring charges allocated to continuing operations of $4.1 million related
to the Company's  corporate  office;  pre-acquisition  integration costs of $3.9
million; separation costs allocated to continuing operations of $3.5 million and
costs associated with an executive  retirement agreement allocated to continuing
operations of $4.7 million.  The remaining  $72.5 million  increase is primarily
due to Y2K costs,  the full year impact of RTI and ELI expenses  relating to the
expansion of data services and product exit costs.  Operating expenses decreased
$59.4  million,  or  12%,  in 1998  primarily  due to 1997  pre-tax  charges  to
earnings,  partially  offset by increased  ELI  operating  costs,  Y2K costs and
separation costs allocated to continuing operations.

Taxes other than income increased $8.6 million, or 15%, in 1999 primarily due to
increases in payroll and property taxes.

Sales and marketing expenses increased $24.6 million,  or 52%, in 1999 primarily
due to increased  personnel and product  advertising  to support the delivery of
services  in  existing  and new  markets  including  the  expansion  of ELI data
services and products.  Sales and marketing expenses decreased $7.6 million,  or
14%, in 1998 primarily due to the curtailment of certain  communications  sector
long distance service operations in adjacent markets beginning in 1997.

                             INCOME FROM OPERATIONS
                             ----------------------


                                             1999                      1998                 1997
                                        --------------------     -----------------------   -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    -----------     ------      -----------   ------
                                                              ($ in thousands)

    Communications                      $ 103,727   (34%)     $ 157,567        6,207%    $  (2,580)
    ELI                                   (95,659)  (26%)       (75,923)         (58%)     (48,201)
                                          --------              --------                   --------
    Income (loss) from operations       $   8,068   (90%)     $  81,644          261%    $ (50,781)
                                          ========              ========                   ========

Income  from  operations  decreased  $73.6  million,  or 90%,  in 1999.  Of this
decrease, $57.1 million was due to the following items: asset impairment charges
of $36.1 million,  restructuring  charges allocated to continuing  operations of
$4.1 million,  pre-acquisition  integration  costs of $3.9  million,  separation
costs allocated to continuing operations of $3.5 million,  costs associated with
an executive  retirement  agreement  allocated to continuing  operations of $4.7
million and accelerated  depreciation of $4.8 million. The remaining decrease is
primarily  due to increased  ELI losses and $9.1 million of increased Y2K costs.
Income from operations  increased $132.4 million, or 261%, in 1998 primarily due
to 1997 pre-tax charges to earnings,  partially  offset by increased ELI losses,
Y2K costs and separation costs.




                                      -21-



                           INVESTMENT AND OTHER INCOME
                           ---------------------------


                                             1999                      1998                 1997
                                        --------------------     -----------------------   --------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------     -----------   --------
                                                              ($ in thousands)
  Non operating gain on sale of
    subsidiary stock                    $       -     N/A     $      -           N/A      $  78,734
  Investment income                       243,621     660%       32,038           (4%)       33,397
  Other income (loss), net                    (20)    100%      (26,746)        (434%)        7,999
                                          -------                -------                    -------
                                        $ 243,601   4,503%    $   5,292          (96%)    $ 120,130
                                          =======                =======                    =======

The non  operating  gain on sale of  subsidiary  stock in 1997 of $78.7  million
represents  the pre-tax  gain on the ELI initial  public  offering of  8,000,000
shares of Class A Common Stock at a price of $16 per share on November 24, 1997.

Investment income increased $211.6 million,  or 660%, in 1999. Of this increase,
$221  million  was due to the $69.5  million  gain on the sale of the  Company's
investment in Centennial in January 1999,  the $67.6 million gain on the sale of
the  Company's  investment in Century in October 1999 and the $83.9 million gain
on the sale of the  Company's  investment  in the cable joint venture in October
1999.  Investment income decreased $1.4 million, or 4%, in 1998 primarily due to
lower average investment balances.

Other income (loss), net increased $26.7 million, or 100%, in 1999 and decreased
$34.7  million,  or 434%, in 1998  primarily due to the  recognition  of a $31.9
million loss resulting from the decline in value of the HTCC investment in 1998.


                                MINORITY INTEREST
                                -----------------


                                               1999                      1998                1997
                                        --------------------     -----------------------   --------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------     -----------   --------
                                                              ($ in thousands)

Minority interest                       $  23,227      66%    $  14,032        2,076%     $     645


Minority  interest is a result of ELI's initial public offering in November 1997
and it represents the minority's share of ELI's loss before income tax.


                                INTEREST EXPENSE
                                ----------------


                                               1999                      1998                1997
                                        --------------------     -----------------------   --------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------     -----------   --------
                                                              ($ in thousands)

  Interest expense                      $  86,972       28%    $  67,944            3%     $  65,779


Interest  expense  increased  $19  million,  or 28%,  in 1999  primarily  due to
increased ELI net  borrowings,  partially  offset by decreased  short-term  debt
balances.  Interest expense increased $2.2 million, or 3%, in 1998 primarily due
to increased  ELI net  borrowings,  partially  offset by an increase in the debt
component of AFUDC.




                                      -22-


                                  INCOME TAXES
                                  ------------


                                               1999                        1998              1997
                                        --------------------     -----------------------    -------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------      -----------   -------
                                                              ($ in thousands)

  Income taxes                          $  64,587    1,536%    $   3,948          105%     $   1,928


Income taxes  increased  $60.6  million,  or 1,536%,  in 1999  primarily  due to
increased  taxable  income  and an  increase  in the  effective  tax  rate.  The
effective  tax rate for 1999  reflects  the impact of increased  pre-tax  income
resulting from the sale of  investments  included in Investment  income.  Income
taxes  increased $2 million,  or 105%,  in 1998  primarily due to an increase in
pre-tax income.

                             DISCONTINUED OPERATIONS
                             -----------------------


                                               1999                      1998                1997
                                        --------------------     -----------------------   --------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------     -----------   --------
                                                              ($ in thousands)

Revenues                                $ 613,216         1%   $ 609,514           14%     $ 533,287
Operating income                        $  82,179       (15%)  $  96,525           45%     $  66,623
Net income                              $  27,359       (25%)  $  36,528          160%     $  14,023


Revenues from  discontinued  operations  increased $3.7 million,  or 1%, in 1999
primarily  due to  increased  consumption  and  customer  growth in the electric
sector,  partially  offset by lower  purchased  gas and fuel costs  passed on to
customers in the gas and electric  sectors and a decrease in customer  usage due
to warmer  weather  conditions  in the gas sector.  Revenues  from  discontinued
operations  increased  $76.2  million,  or  14%,  in 1998  primarily  due to the
acquisition  in October 1997 of The Gas Company (TGC) and increased  consumption
and customer growth in the gas and water/wastewater sectors, partially offset by
a decrease in gas revenues  resulting from warmer  weather  conditions and lower
purchased  gas and fuel costs  passed on to  customers  in the gas and  electric
sectors.

Operating income from discontinued  operations  decreased $14.3 million, or 15%,
and net income from discontinued  operations  decreased $9.2 million, or 25%, in
1999 primarily due to restructuring charges,  separation costs, costs associated
with an executive retirement  agreement,  commission ordered customer refunds in
Arizona  and  increased  Y2K costs,  partially  offset by an  increase  in gross
margins  and a decrease in income  taxes.  Operating  income  from  discontinued
operations  increased  $29.9 million,  or 45%, and net income from  discontinued
operations  increased $22.5 million,  or 160%, in 1998 primarily due to the 1997
charges to earnings, partially offset by Y2K and separation costs.












                                      -23-


                       NET INCOME AND NET INCOME PER COMMON SHARE
                       ------------------------------------------



                                              1999                       1998                1997
                                        --------------------     -----------------------   --------
                                                  Change from                 Change from
                                        Amount    Prior year      Amount      Prior year    Amount
                                                                            
                                        ------    ----------     -------     -----------   --------
                                                              ($ in thousands)

       Net Income                       $144,486       153%    $  57,060         465%     $ 10,100
       Net Income Per Common Share      $    .55       150%    $     .22         450%     $    .04

1999 net income and net income per share were  impacted by the  following  after
tax items: gains on the sales of investments of $136.4 million,  or 52(cent) per
share,  asset  impairment  charges of $22.3  million,  or 9(cent) per share,  an
executive   retirement   agreement  of  $4.1  million,  or  2(cent)  per  share,
restructuring charges of $3.6 million, or 1(cent) per share, separation costs of
$3.1 million, or 1(cent) per share,  accelerated  depreciation of $3 million, or
1(cent) per share, and  pre-acquisition  integration  costs of $2.4 million,  or
1(cent) per share.  1999 net income and net income per share were also  impacted
by after tax net losses from ELI of $54.1  million,  or 21(cent) per share,  and
after tax Y2K costs of $12.2 million, or 5(cent) per share.

1998 net income and net income per share were  impacted by the  following  after
tax items: the non-cash write down of the Company's  investment in HTCC of $19.7
million,  or 7(cent) per share, the cumulative  effect of a change in accounting
principle at ELI of $2.3 million,  or 1(cent) per share, and separation costs of
$1.3  million,  or 1(cent)  per share.  1998 net income and net income per share
were  also  impacted  by after  tax net  losses  from ELI of $34.8  million,  or
14(cent)  per share,  and after tax Y2K costs of $5.3  million,  or 2(cent)  per
share.

1997 net income was impacted by after tax charges to earnings of $135.1  million
of which $105.1  million  related to  continuing  operations  and $30 million to
discontinued operations.  For continuing operations, the charges resulted from a
re-evaluation of certain business strategies including its out-of-territory long
distance  aggressive  growth  strategy,  accounting  policy  changes  at  ELI in
anticipation of its initial public offering and curtailment of certain  employee
benefit plans.  For  discontinued  operations,  the charges resulted from public
utility  regulatory  commission  orders and the curtailment of certain  employee
benefit plans.















                                      -24-


Item 7A.  Quantitative  and  Qualitative  Disclosures  about  Market Risk
          ---------------------------------------------------------------

The Company is exposed to the impact of interest rate and market  risks.  In the
normal course of business, the Company employs established policies,  procedures
and internal processes to manage its exposure to interest rate and market risks.
The  Company's  objective  in managing  its  interest  rate risk is to limit the
impact of  interest  rate  changes on  earnings  and cash flows and to lower its
overall  borrowing  costs. To achieve these  objectives,  the Company  maintains
fixed  rate  debt on a  majority  of its  borrowings  and  refinances  debt when
advantageous.  In an effort  to  reduce  interest  rate  risk ELI  issued  fixed
interest rate $325 million,  five-year senior unsecured notes in April 1999 that
are  guaranteed by the Company.  The net proceeds from the issuance were used to
repay outstanding borrowings under ELI's floating rate bank credit facility. The
Company maintains a portfolio of investments  consisting of both equity and debt
financial instruments.  The Company's equity portfolio is primarily comprised of
investments in communications  companies.  The Company's bond portfolio consists
of government, corporate and municipal fixed-income securities. The Company does
not  hold or  issue  derivative  or  other  financial  instruments  for  trading
purposes.  The  Company  purchases  monthly  gas  futures  contracts  to  manage
well-defined   commodity  price  fluctuations,   caused  by  weather  and  other
unpredictable  factors,  associated  with the Company's  commitments  to deliver
natural gas to certain  industrial  customers at fixed prices.  This  derivative
financial instrument activity relates to the discontinued  operations and is not
material to the Company's consolidated financial position, results of operations
or cash flows.

Item 8.  Financial Statements and Supplementary Data
         -------------------------------------------

The following documents are filed as part of this Report:

          1.Financial Statements, See Index on page F-1.

          2.Supplementary Data, Quarterly Financial Data is included in the
Financial Statements (see 1. above).

Item 9.  Changes in and Disagreements with Accountants on Accounting and
         ---------------------------------------------------------------
         Financial Disclosure
         --------------------
None

                                    PART III
                                    --------

The Company intends to file with the Commission a definitive proxy statement for
the 2000 Annual  Meeting of  Stockholders  pursuant to Regulation  14A not later
than 120 days after December 31, 1999. The  information  called for by this Part
III is incorporated by reference to that proxy statement.

                                     PART IV
                                     -------

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K
          ---------------------------------------------------------------

(a)   The exhibits listed below are filed as part of this Report:

Exhibit
  No.     Description
- -----     -----------
3.200.1   Restated  Certificate of Incorporation of Citizens  Utilities Company,
          with all amendments to May 21, 1998, as restated July 2, 1998.
3.200.2   By-laws of the  Company,  as amended  to-date  of  Citizens  Utilities
          Company,  with  all  amendments  to May  20,  1999,  (incorporated  by
          reference to Exhibit 3.200.2 to the  Registrant's  Quarterly Report on
          Form 10-Q for the six months ended June 30, 1999, File No. 001-11001).
4.100.1   Indenture  of  Securities,  dated as of August 15,  1991,  to Chemical
          Bank, as Trustee, (incorporated by reference to Exhibit 4.100.1 to the
          Registrant's  Quarterly  Report on Form 10-Q for the nine months ended
          September 30, 1991, File No. 001-11001).
4.100.2   First Supplemental Indenture,  dated August 15, 1991, (incorporated by
          reference to Exhibit 4.100.2 to the  Registrant's  Quarterly Report on
          Form 10-Q for the nine  months  ended  September  30,  1991,  File No.
          001-11001).

                                      -25-

Exhibit
  No.     Description
- ------    -----------
4.100.3   Letter of  Representations,  dated  August  20,  1991,  from  Citizens
          Utilities  Company and Chemical Bank, as Trustee,  to Depository Trust
          Company (DTC) for deposit of  securities  with DTC,  (incorporated  by
          reference to Exhibit 4.100.3 to the  Registrant's  Quarterly Report on
          Form 10-Q for the nine  months  ended  September  30,  1991,  File No.
          001-11001).
4.100.4   Second  Supplemental  Indenture,  dated  January 15, 1992, to Chemical
          Bank, as Trustee, (incorporated by reference to Exhibit 4.100.4 to the
          Registrant's  Annual  Report on Form 10-K for the year ended  December
          31, 1991, File No. 001-11001).
4.100.5   Letter of  Representations,  dated  January 29,  1992,  from  Citizens
          Utilities  Company and Chemical Bank, as Trustee,  to DTC, for deposit
          of securities with DTC,  (incorporated by reference to Exhibit 4.100.5
          to the  Registrant's  Annual  Report on Form  10-K for the year  ended
          December 31, 1991, File No. 001-11001).
4.100.6   Third Supplemental Indenture,  dated April 15, 1994, to Chemical Bank,
          as  Trustee,  (incorporated  by  reference  to Exhibit  4.100.6 to the
          Registrant's  Form 8-K  Current  Report  filed July 5, 1994,  File No.
          001-11001).
4.100.7   Fourth  Supplemental  Indenture,  dated  October 1, 1994,  to Chemical
          Bank,  as Trustee,  (incorporated  by reference to Exhibit  4.100.7 to
          Registrant's  Form 8-K Current Report filed January 3, 1995,  File No.
          001-11001).
4.100.8   Fifth Supplemental  Indenture,  dated as of June 15, 1995, to Chemical
          Bank,  as Trustee,  (incorporated  by reference to Exhibit  4.100.8 to
          Registrant's  Form 8-K Current  Report filed March 29, 1996,  File No.
          001-11001).
4.100.9   Sixth  Supplemental  Indenture,  dated  as of  October  15,  1995,  to
          Chemical  Bank,  as Trustee,  (incorporated  by  reference  to Exhibit
          4.100.9 to Registrant's  Form 8-K Current Report filed March 29, 1996,
          File No. 001-11001).
4.100.11  Seventh   Supplemental   Indenture,   dated   as  of  June  1,   1996,
          (incorporated  by  reference to Exhibit  4.100.11 to the  Registrant's
          Annual Report on Form 10-K for the year ended December 31, 1996,  File
          No. 001-11001).
4.100.12  Eighth  Supplemental   Indenture,   dated  as  of  December  1,  1996,
          (incorporated  by  reference to Exhibit  4.100.12 to the  Registrant's
          Annual Report on Form 10-K for the year ended December 31, 1996,  File
          No. 001-11001).
4.200.1   Indenture  dated as of January 15, 1996,  between  Citizens  Utilities
          Company and Chemical  Bank,  as  indenture  trustee  (incorporated  by
          reference  to Exhibit  4.200.1 to the  Registrant's  Form 8-K  Current
          Report filed May 28, 1996, File No. 001-11001).
4.200.2   First  Supplemental  Indenture  dated as of January 15, 1996,  between
          Citizens  Utilities  Company and Chemical Bank, as indenture  trustee,
          (incorporated by reference to Exhibit 4.200.2 to the Registrant's Form
          8-K Current Report filed May 28, 1996, File No. 001-11001).
4.200.3   5% Convertible  Subordinated Debenture due 2036, (contained as Exhibit
          A to Exhibit  4.200.2),  (incorporated by reference to Exhibit 4.200.2
          to the  Registrant's  Form 8-K Current Report filed May 28, 1996, File
          No. 001-11001).
4.200.4   Amended  and  Restated  Declaration  of Trust  dated as of January 15,
          1996,  of Citizens  Utilities  Trust,  (incorporated  by  reference to
          Exhibit 4.200.4 to the Registrant's  Form 8-K Current Report filed May
          28, 1996, File No. 001-11001).
4.200.5   Convertible Preferred Security Certificate,  (contained as Exhibit A-1
          to Exhibit 4.200.4),  (incorporated by reference to Exhibit 4.200.4 to
          the Registrant's  Form 8-K Current Report filed May 28, 1996, File No.
          001-11001).
4.200.6   Amended and Restated Limited Partnership Agreement dated as of January
          15,  1996  of  Citizens  Utilities  Capital  L.P.,   (incorporated  by
          reference  to Exhibit  4.200.6 to the  Registrant's  Form 8-K  Current
          Report filed May 28, 1996, File No. 001-11001).
4.200.7   Partnership  Preferred Security  Certificate  (contained as Annex A to
          Exhibit 4.200.6), (incorporated by reference to Exhibit 4.200.6 to the
          Registrant's  Form 8-K Current  Report  filed May 28,  1996,  File No.
          001-11001).
4.200.8   Convertible  Preferred  Securities  Guarantee  Agreement  dated  as of
          January 15, 1996 between Citizens Utilities Company and Chemical Bank,
          as guarantee trustee, (incorporated by reference to Exhibit 4.200.8 to
          the Registrant's  Form 8-K Current Report filed May 28, 1996, File No.
          001-11001).
4.200.9   Partnership  Preferred  Securities  Guarantee  Agreement  dated  as of
          January 15, 1996 between Citizens Utilities Company and Chemical Bank,
          as guarantee trustee, (incorporated by reference to Exhibit 4.200.9 to
          the Registrant's  Form 8-K Current Report filed May 28, 1996, File No.
          001-11001).
4.200.10  Letter of  Representations,  dated  January 18,  1996,  from  Citizens
          Utilities  Company and Chemical Bank, as trustee,  to DTC, for deposit
          of  Convertible  Preferred  Securities  with  DTC,   (incorporated  by
          reference  to Exhibit  4.200.10 to the  Registrant's  Form 8-K Current
          Report filed May 28, 1996, File No. 001-11001).


                                      -26-


Exhibit
  No.     Description
- ------    -----------
10.5      Participation   Agreement   between  ELI,  Shawmut  Bank  Connecticut,
          National  Association,  the Certificate  Purchasers named therein, the
          Lenders named therein,  BA Leasing & Capital  Corporation and Citizens
          Utilities  Company  dated  as of  April  28,  1995,  and  the  related
          operating  documents  (incorporated  by  reference  to Exhibit 10.5 of
          ELI's  Registration  Statement  on Form S-1  effective on November 21,
          1997, File No. 333-35227).
10.6      Deferred Compensation Plans for Directors, dated November 26, 1984 and
          December 10, 1984,  (incorporated  by reference to Exhibit 10.6 to the
          Registrant's  Annual  Report on Form 10-K for the year ended  December
          31, 1984, File No. 001-11001).
10.6.2    Non-Employee  Directors' Deferred Fee Equity Plan dated as of June 28,
          1994, with all amendments to May 5, 1997,  (incorporated  by reference
          to Exhibit A to the  Registrant's  Proxy Statement dated April 4, 1995
          and  Exhibit A to the  Registrant's  Proxy  Statement  dated March 28,
          1997, respectively, File No. 001-11001).
10.16.1   Employment  Agreement  between Citizens  Utilities Company and Leonard
          Tow,  effective July 11, 1996,  (incorporated  by reference to Exhibit
          10.16.1 to the Registrant's Quarterly Report on Form 10-Q for the nine
          months ended September 30, 1996, File No. 001-11001).
10.17     1992  Employee  Stock  Purchase  Plan,  (incorporated  by reference to
          Exhibit 10.17 to the  Registrant's  Annual  Report  on Form  10-K  for
          the year  ended December 31, 1992, File No. 001-11001).
10.18     Amendments  dated May 21, 1993 and May 5, 1997,  to the 1992  Employee
          Stock Purchase Plan,  (incorporated  by reference to the  Registrant's
          Proxy  Statement  dated  March  31,  1993 and the  Registrant's  Proxy
          Statement dated March 28, 1997, respectively, File No. 001-11001).
10.19     Citizens Executive Deferred Savings Plan dated January 1, 1996.
10.20     Citizens Incentive Plan restated as of March 21, 2000.
10.21     1996  Equity Incentive Plan and  amendment   dated May 5, 1997 to 1996
          Equity Incentive  Plan,  (incorporated  by  reference  to  Exhibit  A
          to the Registrant's Proxy  Statement dated  March 29, 1996 and Exhibit
          B to Proxy Statement dated  March 28,  1997,  respectively,  File  No.
          001-11001).
10.22     Competitive  Advance and Revolving Credit Facility  Agreement  between
          Citizens Utilities Company and Chase Manhattan Bank dated October  29,
          1999.
10.24.1   Indenture  from ELI to  Citibank,  N.A.,  dated April 15,  1999,  with
          respect to ELI's 6.05% Senior Unsecured Notes due 2004,  (incorporated
          by  reference to Exhibit  10.24.1 of ELI's Annual  Report on Form 10-K
          for the year ended December 31, 1999, File No. 0-23393).
10.24.2   First Supplemental  Indenture from ELI, Citizens Utilities Company and
          Citizens Newco Company to Citibank,  N.A.  dated April 15, 1999,  with
          respect to the 6.05% Senior Unsecured Notes due 2004, (incorporated by
          reference to Exhibit  10.24.2 of ELI's Annual  Report on Form 10-K for
          the year ended December 31, 1999, File No. 0-23393).
10.24.3   Form of ELI's 6.05% Senior Unsecured Notes due 2004,  (incorporated by
          reference to Exhibit  10.24.3 of ELI's Annual  Report on Form 10-K for
          the year ended December 31, 1999, File No. 0-23393).
10.24.4   Letter of  Representations to the Depository Trust Company dated April
          28, 1999, with respect to ELI's 6.05% Senior Unsecured Notes due 2004,
          (incorporated  by reference to Exhibit  10.24.4 of ELI's Annual Report
          on Form 10-K for the year ended December 31, 1999, File No. 0-23393).
10.25     Asset Purchase  Agreements  between Citizens Utilities Company and GTE
          Corporation dated May 27 and September 21, 1999.
10.26     Asset  Purchase  Agreements  between  Citizens  Utilities  Company and
          US West Communications, Inc. dated June 16, 1999.
10.27     Asset Purchase  Agreements  between  Citizens  Utilities  Company and
          American Water Works dated October 15, 1999.
12        Computation  of  ratio of  earnings  to fixed  charges  (this  item is
          included herein for the sole purpose of incorporation by reference).
21        Subsidiaries of the Registrant
23        Auditors' Consent
24        Powers of Attorney
27        Financial Data Schedule

Exhibits  10.6,  10.6.2,  10.16.1,  10.17,  10.18,  10.19,  10.20  and 10.21 are
management contracts or compensatory plans or arrangements.

The  Company  agrees to furnish to the  Commission  upon  request  copies of the
Realty  and  Chattel  Mortgage,  dated  as of March 1,  1965,  made by  Citizens
Utilities  Rural  Company,  Inc.,  to the United  States of  America  (the Rural
Utilities  Services and Rural  Telephone Bank) and the Mortgage Notes which that
mortgage secures; and the several subsequent supplemental Mortgages and Mortgage
Notes;  copies of the  instruments  governing  the  long-term  debt of Louisiana
General  Services,  Inc.;  copies of separate  loan  agreements  and  indentures
governing  various  Industrial  Development  Revenue Bonds;  copies of documents
relating to indebtedness  of  subsidiaries  acquired during 1996, 1997 and 1998,
and  copies  of the  credit  agreement  between  Electric  Lightwave,  Inc.  and
Citibank,  N. A. dated  November 21, 1997.  The Company agrees to furnish to the
Commission  upon request copies of schedules and exhibits to items 10.25,  10.26
and 10.27.



                                      -27-



(b) Reports on Form 8-K:
    The Company  filed on Form 8-K dated  October 18, 1999,  under Item 5 "Other
    Events" and Item 7 "Exhibits," a press release announcing that it had agreed
    to sell its water and wastewater operations to American Water Works, Inc.

    The  Company  filed  on Form 8-K  dated  November  10,  1999,  under  Item 7
    "Exhibits," a press release  announcing  financial results for third quarter
    ended September 30, 1999 and operating data.

    The Company filed on Form 8-K dated  December 20, 1999,  under Item 5 "Other
    Events" and Item 7  "Exhibits,"  a press  release  announcing  a  definitive
    agreement to purchase 106,850 telephone access lines from GTE Corp.


















                                      -28-



                                   SIGNATURES

       Pursuant  to the  requirements  of Section 13 or 15(d) of the  Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                          CITIZENS UTILITIES COMPANY
                          --------------------------
                                 (Registrant)

                       By:    /s/ Leonard Tow
                          -----------------------------
                                  Leonard Tow
               Chairman of the Board; Chief Executive Officer;
                   Member, Executive Committee and Director

                                March 22, 2000





























                                      -29-




       Pursuant to the requirements of the Securities Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities indicated on the 22nd day of March 2000.


                                                

          Signature                                          Title
          ---------                                          -----

        /s/  Robert J. DeSantis                    Vice President and Chief Financial Officer
- ---------------------------------------
            (Robert J. DeSantis)


      /s/  Livingston E. Ross                      Vice President and Chief Accounting Officer
- ---------------------------------------
          (Livingston E. Ross)

           Norman I. Botwinik*                     Director
- ---------------------------------------
          (Norman I. Botwinik)

           Aaron I. Fleischman*                    Member, Executive Committee and Director
- ---------------------------------------
          (Aaron I. Fleischman)

           Stanley Harfenist*                      Member, Executive Committee and Director
- ---------------------------------------
          (Stanley Harfenist)

            Andrew N. Heine*                       Director
- ---------------------------------------
           (Andrew N. Heine)

            John L. Schroeder*                     Director
- ---------------------------------------
           (John L. Schroeder)

            Robert D. Siff*                        Director
- ---------------------------------------
           (Robert D. Siff)

           Robert A. Stanger*                      Member, Executive Committee and Director
- ---------------------------------------
          (Robert A. Stanger)

           Charles H. Symington, Jr.*              Director
- ---------------------------------------
          (Charles H. Symington, Jr.)

           Edwin Tornberg*                         Director
- ---------------------------------------
          (Edwin Tornberg)

           Claire L. Tow*                          Director
- ---------------------------------------
          (Claire L. Tow)



*By: /s/ Robert J. DeSantis
     --------------------------
       (Robert J. DeSantis)
        Attorney-in-Fact





                                      -30-



                     CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                     Index to Consolidated Financial Statements


                                                                                     

Item                                                                                    Page
- ----                                                                                    ----
Independent Auditors' Report                                                            F-2

Consolidated balance sheets as of December 31, 1999, 1998 and 1997                      F-3

Consolidated statements of income and comprehensive income for the years ended
   December 31, 1999, 1998 and 1997                                                     F-4

Consolidated statements of shareholders' equity for the years ended
   December  31, 1999, 1998 and 1997                                                    F-6

Consolidated statements of cash flows for the years ended
   December 31, 1999, 1998 and 1997                                                     F-7

Notes to consolidated financial statements                                              F-8





























                                      F-1


                          Independent Auditors' Report

The Board of Directors and Shareholders
Citizens Utilities Company:


We have  audited  the  accompanying  consolidated  balance  sheets  of  Citizens
Utilities  Company and  subsidiaries as of December 31, 1999, 1998 and 1997, and
the  related  consolidated   statements  of  income  and  comprehensive  income,
shareholders' equity and cash flows for the years then ended. These consolidated
financial  statements are the  responsibility of the Company's  management.  Our
responsibility  is  to  express  an  opinion  on  these  consolidated  financial
statements based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material  respects,  the financial position of Citizens Utilities
Company and subsidiaries as of December 31, 1999, 1998 and 1997, and the results
of their  operations and their cash flows for the years then ended in conformity
with generally accepted accounting principles.

As discussed in Note 1(m) to the consolidated financial statements,  the Company
changed its method of accounting in 1998 to adopt the provisions of the American
Institute of Certified Public Accountants Statement of Position (AICPA SOP) 98-1
"Accounting  for the  Costs of  Computer  Software  Developed  or  Obtained  for
Internal  Use"  and  AICPA  SOP  98-5   "Reporting  on  the  Costs  of  Start-up
Activities."



                                                            KPMG LLP





New York, New York
March 14, 2000






















                                      F-2


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                        DECEMBER 31, 1999, 1998 and 1997
                                ($ in thousands)


                                                                    
                                                     1999         1998         1997
                                                   ---------    ---------    ---------
Assets
   Current assets:
      Cash                                      $    37,141   $    31,922   $    35,163
      Accounts receivable:
        Customers                                   213,457       175,074       170,191
        Other                                        56,340        77,009        46,487
        Less allowance for doubtful accounts         28,278        18,348        25,254
                                                   ---------    ----------    ---------
        Net accounts receivable                     241,519       233,735       191,424

      Materials and supplies                         12,624        13,706        11,411
      Other current assets                           17,340        27,199        43,871
                                                   ---------    ----------    ---------
        Total current assets                        308,624       306,562       281,869
                                                   ---------    ----------    ---------

   Property, plant and equipment                  4,458,654     4,045,752     3,576,434
   Less accumulated depreciation                  1,569,936     1,340,665     1,181,647
                                                  ----------    ----------  -----------
       Net property, plant and equipment          2,888,718     2,705,087     2,394,787
                                                  ----------    ----------  -----------

   Investments                                      591,386       464,146       447,695
   Regulatory assets                                184,942       189,866       194,257
   Deferred debits and other assets                 141,661       113,223       115,038
   Assets of discontinued operations              1,656,414     1,514,048     1,439,206
                                                  ----------    ----------  -----------
         Total assets                           $ 5,771,745   $ 5,292,932   $ 4,872,852
                                                  ==========    ==========  ===========

Liabilities and Shareholders' Equity
   Current liabilities:
      Long-term debt due within one year        $    31,156   $     7,672  $     5,089
      Short-term debt                                     -       110,000            -
      Accounts payable                              187,984       175,304      214,713
      Income taxes accrued                           75,161        53,599       45,064
      Other taxes accrued                            27,823        22,091       21,243
      Interest accrued                               30,788        27,459       24,841
      Customers' deposits                            32,842        30,797       19,401
      Other current liabilities                      81,258        63,676       74,907
                                                   ---------    ----------   ---------
         Total current liabilities                  467,012       490,598      405,258

   Deferred income taxes                            460,208       442,908      420,708
   Customer advances for construction               172,067       187,502      151,307
   Deferred credits and other liabilities            87,668        77,967      105,880
   Contributions in aid of construction               7,764         7,407        6,604
   Regulatory liabilities                            27,000        19,120       20,881
   Long-term debt                                 2,107,460     1,775,338    1,583,902
   Liabilities of discontinued operations           310,269       268,286      261,225
   Minority interest in subsidiary                   11,112        29,785       36,626
   Company obligated mandatorily redeemable
     convertible preferred securities *             201,250       201,250      201,250
   Shareholders' equity                           1,919,935     1,792,771    1,679,211
                                                  ----------    ----------  ----------
         Total liabilities and shareholders'
          equity                                $ 5,771,745   $ 5,292,932  $ 4,872,852
                                                  ==========    ==========  ==========

*  Represents  securities  of a subsidiary  trust,  the sole assets of which are
   securities of a subsidiary  partnership,  substantially  all the assets of which
   are convertible debentures of the Company.

The accompanying Notes are an integral part of these Consolidated Financial Statements.


                                      F-3


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
           CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME
           FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 and 1997
                 ($ in thousands, except for per-share amounts)



                                                       1999        1998        1997
                                                    ---------    --------    --------
                                                                   

Revenues                                           $1,087,428   $ 932,858   $ 860,332

Operating expenses:
Network access                                        111,419     105,003     110,057
Depreciation and amortization                         262,430     198,658     186,530
Other operating expenses                              705,511     547,553     614,526
                                                    ---------    --------   ---------
   Total operating expenses                         1,079,360     851,214     911,113
                                                    ---------    --------   ---------

   Income (loss) from operations                        8,068      81,644     (50,781)

Non operating gain on sale of subsidiary stock              -           -      78,734
Investment income                                     243,621      32,038      33,397
Other income (loss), net                                 (20)     (26,746)      7,999
Minority interest                                      23,227      14,032         645
Interest expense                                       86,972      67,944      65,779
                                                    ---------    --------   ----------
   Income before income taxes, dividends
     on convertible preferred securities,
     discontinued operations and cumulative
     effect of change in accounting principle         187,924      33,024       4,215

Income taxes                                           64,587       3,948       1,928
                                                    ---------    --------   ----------
   Income before dividends on convertible
     preferred securities, discontinued
     operations and cumulative effect of change
     in accounting principle                          123,337      29,076       2,287

Dividends on convertible preferred securities,
 net of income tax benefit                              6,210       6,210       6,210
                                                    ---------    --------   ----------
   Income (loss) before discontinued operations
     and cumulative effect of change in
     accounting principle                             117,127      22,866      (3,923)

Income from discontinued operations, net of tax        27,359      36,528      14,023
                                                    ---------    --------   ----------

   Income before cumulative effect of change in
     accounting principle                             144,486      59,394      10,100

Cumulative effect of change in accounting
   principle, net of income tax benefit and
   related minority interest                                -       2,334           -
                                                    ---------    --------   ----------

   Net income                                         144,486      57,060      10,100

Other comprehensive income (loss),
   net of tax and reclassification adjustments        (41,769)     52,872      10,832
                                                    ---------    --------   ----------

  Total comprehensive income                       $  102,717   $ 109,932   $  20,932

                                                    =========    ========   ==========


The  accompanying  Notes are an integral  part of these  Consolidated  Financial Statements.


                                      F-4


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
           CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME
        FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 AND 1997 (Continued)
                 ($ in thousands, except for per-share amounts)


                                                                     


Income (loss) before discontinued operations and        1999        1998       1997*
  cumulative effect of change in accounting           --------   ---------   ---------
  principle per common share:
     Basic                                          $     .45   $     .09   $     (.02)
     Diluted                                        $     .45   $     .09   $     (.02)

Income from discontinued operations per
  common share:
     Basic                                          $     .10   $     .14   $      .05
     Diluted                                        $     .10   $     .14   $      .05

Income before cumulative effect of change in
   accounting principle per common share:
     Basic                                          $     .55   $     .23   $      .04
     Diluted                                        $     .55   $     .23   $      .04

Net income per common share:
     Basic                                          $     .55   $     .22   $      .04
     Diluted                                        $     .55   $     .22   $      .04





* Adjusted for subsequent stock dividends.

The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.
















                                      F-5


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
              FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 and 1997
                 ($ in thousands, except for per-share amounts)


                                                                   
                                                                   Accumulated
                                 Common    Additional                Other           Total
                                 Stock      Paid-In    Retained   Comprehensive   Shareholders'
                                 ($.25)     Capital    Earnings    Income (Loss)    Equity
                              -----------  ----------   --------    -----------    -----------
Balance January 1, 1997       $ 59,788    $ 1,381,341  $ 244,066   $    (7,012)   $ 1,678,183
  Acquisitions                     604          2,736      8,318                       11,658
  Common stock buybacks         (1,226)       (47,326)                                (48,552)
  Stock plans                      188          6,380                                   6,568
  Stock issuances to fund
   EPPICS dividends                247         10,175                                  10,422
  Net income                                              10,100                       10,100
  Other comprehensive income,
   net of tax and reclassi-                                             10,832         10,832
   fication adjustment
  Stock dividends in shares
   of Common Stock               3,148        127,119   (130,267)                           -
                              ----------   ----------  ---------   ------------    -----------
Balance December 31, 1997     $ 62,749    $ 1,480,425  $ 132,217   $     3,820    $ 1,679,211
                              ----------   ----------  ---------   ------------    -----------
  Acquisitions                     133          2,150                                   2,283
  Common stock buybacks           (453)       (14,370)                                (14,823)
  Stock plans                      171          5,935                                   6,106
  Stock issuances to fund
   EPPICS dividends                273          9,789                                  10,062
  Net income                                              57,060                       57,060
  Other comprehensive income,
   net of tax and reclassi-
   fication  adjustment                                                 52,872         52,872

  Stock dividends in shares
   of Common Stock               1,914         70,259    (72,173)                           -
                              -----------  ----------  ---------   -----------    ------------
Balance December 31, 1998     $ 64,787    $ 1,554,188  $ 117,104   $    56,692    $ 1,792,771
                              -----------  ----------  ---------   -----------    ------------
  Common stock buybacks           (157)        (6,468)                                 (6,625)
  Stock plans                      638         20,475                                  21,113
  Stock issuances to fund
   EPPICS dividends                251          9,708                                   9,959
  Net income                                             144,486                      144,486
  Other comprehensive loss,
   net of tax benefit and
   reclassification adjustment                                         (41,769)       (41,769)
                              -----------  ----------  ---------   -------------  ------------
Balance December 31, 1999     $ 65,519    $ 1,577,903  $ 261,590   $    14,923    $ 1,919,935
                              ===========  ==========  =========   =============  ============


The accompanying Notes are an integral part of these Consolidated Financial Statements.









                                      F-6

                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
              FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 and 1997
                                ($ in thousands)


                                                             

                                            1999           1998         1997
                                          ----------     ---------    ---------

Net cash provided by continuing
 operating activities                     $  347,509   $  156,098    $  139,856
                                           ----------  ----------     ----------

Cash flows used for investing
 activities:
   Securities matured                          7,435        2,000        16,205
   Securities sold                         1,084,190      992,761       578,322
   Securities purchased                   (1,068,450)    (952,628)     (434,030)
   Construction expenditures                (484,776)    (353,176)     (414,656)
   Business acquisitions                           -      (89,234)            -
   Other                                      (2,786)      (1,052)       25,686
                                          ----------   -----------     ---------
                                            (464,387)    (401,329)     (228,473)
                                          ----------   -----------     ---------

Cash flows from financing activities:
   Long-term debt borrowings                 341,471      242,647       143,801
   Issuance of common stock                   21,113        7,101         4,825
   Issuance of subsidiary stock                    -            -       118,554
   Short-term debt borrowings               (110,000)      42,000             -
    (repayments)
   Common stock buybacks to fund stock        (6,625)     (14,823)      (48,552)
    dividends
   Long-term debt principal payments         (45,286)      (4,574)       (3,234)
   Other                                      (2,552)           -        (1,380)
                                          ----------    ----------     ---------
                                             198,121      272,351       214,014
                                          ----------    ----------     ---------

Cash used for discontinued operations        (76,024)     (30,361)     (114,464)
                                          ----------    ----------     ---------

Increase (decrease) in cash                    5,219       (3,241)       10,933
Cash at January 1,                            31,922       35,163        24,230
                                          ----------   -----------    ----------
Cash at December 31,                      $   37,141   $   31,922    $   35,163
                                          ==========   ===========    ==========



















The  accompanying  Notes are an integral  part of these  Consolidated  Financial Statements.




                                      F-7

                     CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                     Notes to Consolidated Financial Statements

(1) Summary of Significant Accounting Policies:

  (a) Description of Business:
      ------------------------
      The  Company  provides  both  regulated  and  competitive   communications
      services  to  residential,   business  and  wholesale   customers  through
      subsidiaries and Electric Lightwave, Inc. (ELI). ELI is a facilities based
      integrated   communications   provider   providing   a  broad   range   of
      communications  services  throughout the United States. The Company is not
      dependent  upon any  single  geographic  area or single  customer  for its
      revenues.

      In  May  1998,   the  Company   announced   its  plans  to  separate   its
      communications   businesses  and  public  services   businesses  into  two
      stand-alone  publicly  traded  companies.  The  Company  discontinued  its
      separation  plans when  opportunities  became available in 1999 to acquire
      telecommunications  properties. During 1999, the Company announced that it
      had entered  into various  agreements  to purchase  approximately  911,000
      telephone  access lines from GTE Corp.  (GTE) and US West  Communications,
      Inc. (US West) for  approximately  $2,821,000,000 in cash. In August 1999,
      the Company's  Board of Directors  approved a plan of  divestiture by sale
      for the Company's public services properties,  which include gas, electric
      and water and wastewater businesses.

      On October 18, 1999, the Company  announced that it had agreed to sell its
      water and  wastewater  operations  to American  Water  Works,  Inc. for an
      aggregate  purchase price of $835,000,000.  The transaction is expected to
      close in 2000 following regulatory approvals.

      On February 15, 2000, the Company announced that it had agreed to sell its
      electric utility  operations.  The Arizona and Vermont electric  divisions
      will be sold to Cap Rock  Energy  Corp.  and the Kauai  (Hawaii)  electric
      division  will be sold to Kauai  Island  Electric  Co-op for an  aggregate
      purchase price of $535,000,000.  The transactions are expected to close in
      2000 following regulatory approvals.

      The  Company  expects to  temporarily  fund these  telephone  access  line
      purchases with cash and investment  balances and proceeds from  commercial
      paper  issuances,  backed by committed bank credit  facilities.  Permanent
      funding  is  expected  to be from  cash and  investment  balances  and the
      proceeds from the divestiture of the Company's public services businesses.

  (b) Principles of Consolidation and Use of Estimates:
      ------------------------------------------------
      The  consolidated  financial  statements  have been prepared in accordance
      with generally accepted accounting  principles and include the accounts of
      Citizens Utilities Company and its subsidiaries. Certain reclassifications
      of  balances  previously  reported  have been made to  conform  to current
      presentation.

      The  preparation  of financial  statements  in conformity  with  generally
      accepted  accounting  principles requires management to make estimates and
      assumptions  that affect the reported amounts of assets and liabilities at
      the date of the financial  statements and the reported amounts of revenues
      and expenses during the reporting period. Actual results could differ from
      those estimates.

  (c) Revenues:
      ---------
      The   Company  records  revenues  when  services  are  provided.   Certain
      communications  revenues are estimated  under cost  separation  procedures
      that  base  revenues  on  current   operating  costs  and  investments  in
      facilities to provide such services.

  (d) Construction Costs and Maintenance Expense:
      -------------------------------------------
      Property,  plant and  equipment  are stated at  original  cost,  including
      general  overhead  and an  allowance  for funds used  during  construction
      (AFUDC) for regulated  businesses and capitalized interest for unregulated
      businesses.  Maintenance and repairs are charged to operating  expenses as
      incurred.

      AFUDC  represents  the  borrowing  costs and a return on common  equity of
      funds  used  to  finance   construction  of  regulated  assets.  AFUDC  is
      capitalized  as a component of additions to property,  plant and equipment
      and is credited to income. AFUDC does not represent current cash earnings;
      however, under established  regulatory  rate-making  practices,  after the
      related plant is placed in service, the Company is permitted to include in
      the rates charged for regulated services a fair return on and depreciation
      of such AFUDC  included in plant in service.  The amount of AFUDC relating
      to equity is included in other income,  net  ($2,547,000,  $2,700,000  and
      $4,566,000 for 1999, 1998 and 1997,  respectively) and the amount relating
      to borrowings is included as a reduction of interest expense  ($2,330,000,
      $1,726,000 and $1,122,000 for 1999, 1998 and 1997, respectively). The book
      value,  net  of  salvage,   of  routine  property,   plant  and  equipment
      dispositions is charged  against  accumulated  depreciation  for regulated
      operations.
                                      F-8

      Capitalized interest for unregulated  construction  activities credited to
      interest expense related to ELI's capital  expenditure program amounted to
      $8,681,000,   $10,444,000   and  $4,693,000  for  1999,   1998  and  1997,
      respectively.

  (e) Depreciation Expense:
      --------------------
      Depreciation expense, calculated using  the straight-line method, is based
      upon the estimated service lives of various classifications  of  property,
      plant  and  equipment and represents approximately 7%, 6% and 6% for 1999,
      1998 and 1997, respectively,  of the gross depreciable property, plant and
      equipment.

  (f) Regulatory Assets and Liabilities:
      ---------------------------------
      The  Company's  regulated  operations  are  subject to the  provisions  of
      Statement of Financial Accounting Standards (SFAS) No. 71, "Accounting for
      the Effects of Certain Types of  Regulation."  SFAS 71 requires  regulated
      entities  to  record  regulatory  assets  and  liabilities  as a result of
      actions of regulators.

      The Company continuously monitor  the applicability  of  SFAS  71  to  its
      regulated  operations.  SFAS  71 may,  at  some  future  date,  be  deemed
      inapplicable due to changes in the regulatory and competitive environments
      and/or  a  decision  by  the  Company  to  accelerate  deployment  of  new
      technology.  If the Company were to discontinue the application of SFAS 71
      to one or more of its regulated operations,  the Company would be required
      to write off its regulatory assets and regulatory liabilities and would be
      required  to adjust the  carrying  amount of any other  assets,  including
      property,  plant  and  equipment,  that  would be deemed  not  recoverable
      related to those operations. The Company believes its regulated operations
      continue to meet the criteria  for SFAS 71 and that the carrying  value of
      its regulated  property,  plant and equipment is recoverable in accordance
      with established rate-making practices.

  (g) Impairment of Long-Lived  Assets and Long-Lived  Assets to Be Disposed Of:
      --------------------------------------------------------------------------
      The Company reviews long-lived assets and certain identifiable intangibles
      for impairment  whenever events or changes in circumstances  indicate that
      the carrying amount of an asset may not be recoverable.  Recoverability of
      assets to be held and used is measured  by a  comparison  of the  carrying
      amount of an asset to future net cash flows  expected to be  generated  by
      the asset. If such assets are considered to be impaired, the impairment is
      measured by the amount by which the carrying  amount of the assets  exceed
      the fair value.  During the fourth quarter of 1999, the Company determined
      that certain long-lived assets in the Communications sector were impaired.
      As a result,  the Company recorded  $36,136,000 of pre-tax charges as part
      of other operating expenses,  including approximately  $15,369,000 related
      to a decision  made by management to  discontinue  development  of certain
      operational  systems  and  approximately  $20,767,000  related  to certain
      regulatory assets deemed to be no longer recoverable.

  (h) Investments and Short-Term Debt:
      -------------------------------
      Investments  include  high credit  quality,  short- and  intermediate-term
      fixed-income  securities  (primarily state and municipal debt obligations)
      and equity securities.  The Company classifies its investments at purchase
      as available-for-sale or held-to-maturity.   The Company does not maintain
      a trading portfolio.

      Securities classified as available-for-sale  are carried at estimated fair
      market value.  These securities are held for an indefinite period of time,
      but  might be sold in the  future  as  changes  in  market  conditions  or
      economic factors occur. Net aggregate  unrealized gains and losses related
      to such securities,  net of taxes, are included as a separate component of
      shareholders' equity.  Held-to-maturity securities represented those which
      the  Company  had the  ability  and  intent to hold to  maturity  and were
      carried at amortized cost, adjusted for amortization of premiums/discounts
      and accretion over the period to maturity.  Interest,  dividends and gains
      and losses  realized on sales of  securities  are  reported in  Investment
      income.

      The Company  evaluates its investments  periodically to determine  whether
      any decline in fair value,  below the amortized cost basis,  is other than
      temporary. If the Company determines that a decline in fair value is other
      than  temporary,  the cost basis of the  individual  investment is written
      down to fair value which  becomes  the new cost  basis.  The amount of the
      write down is included in earnings as a loss.

      Commercial  paper notes payable is classified as long-term debt when it is
      intended  to be  refinanced  with  long-term  debt  securities.  In  1998,
      short-term  debt  represented  commercial  paper notes  payable which were
      repaid in January  1999 with the proceeds  from the sale of the  Company's
      investment in Centennial Cellular Corp. (Centennial) (see Note 5).

                                      F-9

  (i) Income  Taxes,  Deferred  Income Taxes and  Investment  Tax  Credits:
      --------------------------------------------------------------------
      The Company and its  subsidiaries  are included in a  consolidated federal
      income tax  return. The Company utilizes the asset and liability method of
      accounting  for income  taxes.  Under the asset and liability  method, de-
      ferred  income   taxes are   recorded  for the  tax   effect of  temporary
      differences between the financial statement and the tax bases of assets
      and Liabilities  using tax rates  expected to be in  effect when the  tem-
      porary differences are  expected to turn around.   Regulatory  assets  and
      liabilities (see Note 1(f)) include income tax benefits  previously flowed
      through to customers and  from the allowance  for funds  used during  con-
      struction, the effects of tax law  changes and the tax benefit  associated
      with unamortized deferred investment tax credits.  These regulatory assets
      and liabilities represent the  probable net increase in revenues that will
      be reflected through future ratemaking  proceedings.   The investment  tax
      credits  relating  to  regulated  operations,  as  defined  by  applicable
      regulatory  authorities, have  been deferred  and are  being amortized  to
      income over the lives of the related properties.

  (j) Employee Stock Plans:
      ---------------------
      The Company has various employee  stock-based  compensation  plans. Awards
      under these plans are granted to eligible officers,  management  employees
      and non-management exempt and non-exempt employees.  Awards may be made in
      the form of incentive stock options,  non-qualified  stock options,  stock
      appreciation  rights,  restricted  stock or other stock based awards.  The
      Company recognizes  compensation  expense in the financial statements only
      if the market price of the underlying  stock exceeds the exercise price on
      the date of grant. The Company provides pro forma net income and pro forma
      net income per common share  disclosures  for employee stock option grants
      made in 1995 and future  years  based on the fair value of the  options at
      the date of grant (see Note 10). Fair value of options granted is computed
      using the Black Scholes option pricing model.

  (k) Non Operating Gain on Subsidiary Stock and Minority Interest:
      ------------------------------------------------------------
      On November 24, 1997,  ELI  completed  an initial  public  offering  (IPO)
      of 8,000,000 shares of its Class A Common Stock.  The Company's  policy is
      to account for sales  of subsidiary stock as income statement transactions
      and as a result,  in 1997,  the Company  recorded a pre-tax non  operating
      gain  of  approximately  $78,700,000  resulting from  this transaction and
      continues to consolidate  ELI.   The  Company  retains  approximately  98%
      of the voting interest and approximately 82% of the economic  ownership in
      ELI.

      Minority  interest  represents the  minority's  share of ELI's loss before
      income tax benefit as of December  31,  1999.  The Company will be able to
      record  minority  interest  income  only  to the  extent  of the  minority
      interest.  If ELI becomes  profitable,  its earnings will be recognized in
      full by the Company  until losses the Company  recognized in excess of its
      economic  ownership  percentage  are recovered.  After such recovery,  the
      Company  will  record  minority   interest  expense  on  the  consolidated
      statement  of  income  and  comprehensive  income  and will  again  record
      minority interest on its balance sheet.

  (l) Net Income Per Common Share:
      ---------------------------
      Basic net income per common share is computed  using the weighted  average
      number of common shares  outstanding  during the period being reported on.
      Diluted net income per common share  reflects the potential  dilution that
      could occur if  securities  or other  contracts to issue common stock were
      exercised  or converted  into common stock at the  beginning of the period
      being  reported  on. Both Basic and  Diluted  net income per common  share
      calculations  for 1997 are presented with adjustments for subsequent stock
      dividends. There were no stock dividends declared in 1999 (see Note 14).

  (m) Changes in Accounting Principles:
      --------------------------------
      In March 1998, the Accounting  Standards  Executive Committee of the AICPA
      released  Statement of Position (SOP) 98-1,  "Accounting  for the Costs of
      Computer  Software  Developed  or  Obtained  for  Internal  Use." SOP 98-1
      requires   that  certain  costs  for  the   development   or  purchase  of
      internal-use  software be  capitalized  and  amortized  over the estimated
      useful life of the software and costs for the  preliminary  project  stage
      and the  post-implementation/operations  stage of an internal-use computer
      software development project be expensed as incurred. Capitalized software
      costs  included  in  construction  work  in  progress  reflect  costs  for
      internally  developed  and  purchased  software.  The  impact of the early
      adoption of SOP 98-1 was to  capitalize  approximately  $6,100,000 in 1998
      that would have been expensed had the Company not early adopted SOP 98-1.

      In April 1998, the Accounting  Standards  Executive Committee of the AICPA
      released SOP 98-5,  "Reporting on the Costs of Start-Up  Activities."  SOP
      98-5 requires that the  unamortized  portion of deferred start up costs be
      written off and reported as a change in accounting principle. Future costs
      of start-up activities should then be expensed as incurred.  Certain third

                                      F-10


      party direct costs  incurred by ELI in  connection  with  negotiating  and
      securing  initial  rights-of-way  and  developing  network  design for new
      market clusters or locations had been capitalized by ELI in previous years
      and were being  amortized  over five years.  The Company  elected to early
      adopt SOP 98-5  effective  January  1,  1998.  The net book value of these
      deferred  amounts was  $3,394,000  which has been reported as a cumulative
      effect of a change in accounting  principle in the statement of income and
      comprehensive  income  for the year ended  December  31,  1998,  net of an
      income tax  benefit of  $577,000  and the  related  minority  interest  of
      $483,000.

(2)   Property, Plant and Equipment:
      -----------------------------

      The  components  of property,  plant  and equipment  at December 31, 1999,
      1998 and 1997 are as follows:

                                               1999       1998           1997
                                             ---------  ----------     ---------
                                                     ($ in thousands)
      Telephone outside plant              $ 2,244,808  $ 2,067,566  $ 1,963,187
      Telephone central office equipment     1,272,647    1,076,030      979,870
      Information systems and other
        administrative assets                  619,865      501,870      273,869
      Construction work in progress            286,836      372,248      339,305
      Other                                     34,498       28,038       20,203
                                             ----------   ---------    ---------
                                           $ 4,458,654  $ 4,045,752  $ 3,576,434
                                             ==========  ==========  ===========

(3)   Mergers and Acquisitions:
      -------------------------

   On May 27, September 21, and December 16, 1999, the Company announced that it
   had entered into  definitive  agreements to purchase  from GTE  approximately
   366,000  telephone  access  lines  (as of  December  31,  1999)  in  Arizona,
   California, Illinois, Minnesota and Nebraska for approximately $1,171,000,000
   in cash. The Company  expects that these  acquisitions,  which are subject to
   various  state and federal  regulatory  approvals,  will begin closing in the
   third quarter 2000.

   On June 16, 1999, the Company  announced that it had entered into a series of
   definitive   agreements  to  purchase  from  US  West  approximately  545,000
   telephone access lines (as of December 31, 1999) in Arizona, Colorado, Idaho,
   Iowa,   Minnesota,   Montana,   Nebraska,   North   Dakota  and  Wyoming  for
   approximately   $1,650,000,000  in  cash.  The  Company  expects  that  these
   acquisitions,  which are  subject to  various  state and  federal  regulatory
   approvals, will occur on a state-by-state basis and will begin closing in the
   third quarter 2000.

   In  November  1998,  the  Company  acquired  all of the stock of  Rhinelander
   Telecommunication, Inc. (RTI) for approximately $84,000,000 in cash. RTI is a
   diversified  telecommunications  company engaged in providing local exchange,
   long distance,  Internet access,  wireless and cable  television  services to
   rural  markets in  Wisconsin.  This  transaction  was accounted for using the
   purchase  method of accounting and the results of operations of RTI have been
   included  in  the  accompanying   financial   statements  from  the  date  of
   acquisition.

   In December 1997, the Company  acquired Ogden Telephone  Company (Ogden) in a
   stock for stock transaction.  In 1997, the Company issued 2,308,262 shares of
   Common Stock to effect the merger. In 1998,  288,554 additional shares of the
   Company's Common Stock were issued in connection with this transaction. Ogden
   was  an  independent   telephone  operating  company  providing  services  to
   residential  and  commercial  customers  in Monroe  County,  New  York.  This
   transaction  was  accounted  for using the  pooling  of  interests  method of
   accounting  and the results of  operations of Ogden have been included in the
   accompanying  consolidated  financial  statements  since the beginning of the
   1997 year.

   The following pro forma financial  information  presents the combined results
   of  operations of the Company and RTI as if the  acquisition  had occurred on
   January  1 of the year  preceding  the  date of  acquisition.  The pro  forma
   financial  information does not necessarily reflect the results of operations
   that would have occurred had the Company and RTI  constituted a single entity
   during such periods.


                                      F-11




                                                      
                                                    1998         1997
                                                 ----------   ----------
                                    ($ in thousands, except for per share amounts)

       Revenues                                 $   950,000   $    878,000
       Net income                               $    56,000   $      9,000

       Basic net income per common share        $       .22   $        .03
       Diluted net income per common share      $       .22   $        .03

(4)   Discontinued Operations:
      -----------------------
   On August 24,  1999,  the  Company's  Board of  Directors  approved a plan of
   divestiture  by sale  of the  Company's  public  services  properties,  which
   include gas, electric and water and wastewater businesses.  The proceeds from
   the  sales  of the  public  services  properties  will be  used  to fund  the
   telephone  access line  purchases.  The Company has accounted for the planned
   divestiture of the public  services  properties as a discontinued  operation.
   Discontinued   operations  in  the  consolidated  statements  of  income  and
   comprehensive income reflect the results of operations of the public services
   properties  including  allocated  interest expense for the periods presented.
   Interest  expense was  allocated  to  discontinued  operations  based on debt
   issued  for  these   businesses.   The  debt   presented  in  liabilities  of
   discontinued  operations  represents only debt to be transferred  pursuant to
   the water and wastewater and electric asset sale agreements.

   On October 18,  1999,  the Company  announced  that it had agreed to sell its
   water  and  wastewater  operations  to  American  Water  Works,  Inc.  for an
   aggregate  purchase  price of  $835,000,000.  The  transaction is expected to
   close in 2000 following regulatory approvals.

   On February 15, 2000,  the Company  announced  that it had agreed to sell its
   electric utility operations.  The Arizona and Vermont electric divisions will
   be sold to Cap Rock Energy Corp.  and the Kauai  (Hawaii)  electric  division
   will be sold to Kauai Island  Electric Co-op for an aggregate  purchase price
   of  $535,000,000.  The  transactions  are expected to close in 2000 following
   regulatory approvals.

   Summarized financial information for the discontinued operations is set forth
   below:


                                                             
                                                  1999       1998        1997
                                                --------------------------------
                                                       ($ in thousands)

Current assets                              $   109,250   $  107,478  $   95,410
Net property, plant and equipment             1,459,958    1,343,536   1,273,006
Other assets                                     87,206       63,034      70,790
                                              ---------    ---------   ---------
Total assets                                $ 1,656,414   $1,514,048  $1,439,206
                                              =========    =========   =========



Current liabilities                           $  18,040    $  17,133  $   12,613
Long-term debt                                  133,817      124,908     122,630
Other liabilities                               158,412      126,245     125,982
                                               --------     --------   ---------
Total liabilities                             $ 310,269    $ 268,286  $  261,225
                                               ========     ========   =========



Revenues                                      $ 613,216    $ 609,514   $ 533,287
Operating income                                 82,179       96,525      66,623
Income taxes                                     14,230       18,389       5,455
Net income                                    $  27,359    $  36,528   $  14,023




                                      F-12


(5)   Investments:
      -------------

   The  components  of  investments  at December 31, 1999, 1998 and 1997 are as
   follows:
                                                   1999       1998      1997
                                                 -----------------------------
                                                       ($ in thousands)

State and municipal securities                  $ 233,021  $ 141,202 $ 212,743
Centennial Preferred Security                          -     107,679   107,679
Marketable equity securities                      243,591    163,661    75,855
Joint Venture with subsidiary of Century               -      49,385    49,196
Other fixed income securities                     114,774      2,219     2,222
                                                  --------  --------  --------
    Total                                       $ 591,386  $ 464,146 $ 447,695
                                                  ========  ========  ========

   In January 1999,  Centennial was merged with CCW Acquisition Corp., a company
   organized at the direction of Welsh,  Carson,  Anderson & Stowe.  The Company
   was a holder of  1,982,294  shares of  Centennial  Class B Common  Stock.  In
   addition, as a holder of 102,187 shares of Mandatorily Redeemable Convertible
   Preferred  Stock of  Centennial,  the  Company  was  required  to convert the
   preferred stock into approximately  2,972,000 shares of Class B Common Stock.
   The Company received approximately $205,600,000 in cash for all of its Common
   Stock interests and approximately $17,500,000 related to accrued dividends on
   the  preferred  stock.  The Company  realized  and reported a pre-tax gain of
   approximately $69,500,000 in the first quarter 1999 in Investment income.

   On October 1, 1999, Adelphia  Communication Corp.  (Adelphia) was merged with
   Century Communications Corp. (Century). The Company owned 1,807,095 shares of
   Century  Class A Common  Stock.  Pursuant to this merger  agreement,  Century
   Class A Common shares were  exchanged for  $10,832,000  in cash and 1,206,705
   shares  of  Adelphia  Class A  Common  Stock  (for a total  market  value  of
   $79,600,000 based on Adelphia's October 1, 1999 closing price of $57.00). The
   Company realized and reported a pre-tax gain of approximately  $67,600,000 in
   the fourth quarter of 1999 in Investment income.

   A subsidiary of the Company, in a joint venture with a subsidiary of Century,
   owned and  operated  four cable  television  systems in  southern  California
   serving over 90,000 basic subscribers. In July 1999, the Company entered into
   a separate agreement with Adelphia to sell its interest in the joint venture.
   Pursuant  to  this  agreement  on  October  1,  1999,  the  Company  received
   approximately  $27,700,000  in cash and 1,852,302  shares of Adelphia Class A
   Common Stock (for a total market value of  $133,300,000  based on  Adelphia's
   October 1, 1999 closing price of $57.00). The Company realized and reported a
   pre-tax gain of  approximately  $83,900,000  in the fourth quarter of 1999 in
   Investment income.  During 1999, the Company reclassified the cost related to
   the Company's joint venture with a subsidiary of Century from other assets to
   investments.  Prior year  presentations  have been restated to conform to the
   current year presentation.

   The Chairman and Chief Executive Officer of the Company was also Chairman and
   Chief  Executive  Officer  of  Century  prior to its  merger  with  Adelphia.
   Centennial was a subsidiary of Century until it was sold.

   The following  summarizes the amortized cost, gross unrealized  holding gains
   and losses and fair market value for investments.

                             Amortized      Unrealized Holding   Aggregate Fair
Investment Classification       Cost        Gains      (Losses)   Market Value
- -------------------------   ------------    -----      --------  --------------
                                             ($ in thousands)
As of December 31, 1999
- -----------------------
Available-For-Sale           $ 567,208    $ 37,025    $ (12,847)   $ 591,386

As of December 31, 1998
- -----------------------
Held-To-Maturity             $ 107,679    $ 15,673    $      -     $ 123,352
Available-For-Sale             215,228     100,329       (8,475)     307,082
Joint Venture with Century      49,385        -              -        49,385

As of December 31, 1997
- -----------------------
Held-To-Maturity             $ 107,679    $ 78,608    $      -     $ 186,287
Available-For-Sale             284,630      19,673      (13,483)     290,820
Joint Venture with Century      49,196         -             -        49,196

                                      F-13


   The amortized  cost of  held-to-maturity  securities  plus the aggregate fair
   market value of  available-for-sale  securities for each year presented above
   equals the total of investments presented in the foregoing investments table.

   Marketable  equity  securities for 1999,  1998 and 1997 include the Company's
   investment in Hungarian  Telephone and Cable Corp.  (HTCC).  The Chairman and
   Chief  Executive  Officer  of the  Company  is also a member  of the Board of
   Directors of HTCC.

   In  1995,  the  Company  made  an  initial  investment  in and  entered  into
   definitive agreements with HTCC. The investment in HTCC had declined in value
   during 1998 and in the fourth quarter of 1998 management  determined that the
   decline was other than temporary.  As a result, the Company recognized a loss
   of $31,900,000 in the HTCC investment in Other income (loss), net in 1998.

   In May 1999,  in  connection  with  HTCC's  debt  restructuring,  the Company
   cancelled  a note  obligation  from  HTCC  to the  Company  and a  seven-year
   consulting  services  agreement  in exchange  for the issuance by HTCC to the
   Company of 1,300,000  shares of HTCC Common Stock and 30,000 shares of HTCC's
   5% convertible  preferred  stock.  Each share of HTCC  convertible  preferred
   stock has a liquidation  value of $70 and is convertible at the option of the
   Company into 10 shares of HTCC Common Stock. To the extent the 1,300,000 HTCC
   common  shares  and the  300,000  HTCC  common  shares  underlying  the  HTCC
   convertible preferred stock do not achieve an average market closing price of
   at least $7 per share for the twenty trading days ending March 31, 2000, HTCC
   has agreed to issue additional HTCC convertible preferred shares with a value
   equal to any such shortfall.

   At December 31, 1999, the Company owns  approximately  19% of the HTCC shares
   presently  outstanding.  The Company's investment in HTCC is classified as an
   available  for sale  security  and  accounted  for using  the cost  method of
   accounting. Additionally, the Company has exercised its right to nominate one
   member of the Board of Directors of HTCC.

(6)   Fair Value of Financial Instruments:
      ------------------------------------

   The following table summarizes the carrying amounts and estimated fair values
   for certain of the Company's financial instruments at December 31, 1999, 1998
   and 1997. For the other financial  instruments,  representing cash,  accounts
   and notes  receivables,  short-term debt,  accounts payable and other accrued
   liabilities,   the  carrying  amounts  approximate  fair  value  due  to  the
   relatively short maturities of those instruments.



                                 1999                   1998                     1997
                        ---------------------   -----------------------  ------------------------
                        Carrying                Carrying                 Carrying
                        Amount     Fair Value    Amount     Fair Value    Amount     Fair Value
                        --------   ----------  ---------    ----------  -------      ----------
                                                  ($ in thousands)
                                                                  
        Investments    $  591,386  $  591,386  $  464,146  $  479,819   $  447,695  $  526,303
        Long-term debt  2,107,460   2,046,541   1,775,338   1,884,631    1,583,902   1,665,897
        EPPICS            201,250     226,909     201,250     171,566      201,250     192,194

   The fair value of the above financial  instruments are based on quoted prices
   at the  reporting  date  for  those  financial  instruments  except  for  the
   investment in the  Centennial  Preferred  Security and the Joint Venture with
   Century. The fair value of the Centennial Preferred Security was estimated to
   be its  accreted  value at  December  31,  1997 and its  conversion  value at
   December  31,  1998.  The fair value of the Joint  Venture  with  Century was
   estimated to be its book value (see Note 5).












                                      F-14


(7)   Long-term Debt:
      --------------




                            Weighted average                            December 31,
                            interest rate at                ---------------------------------------
                           December 31, 1999   Maturities       1999           1998          1997
                           -----------------  ---------     ---------------------------------------
                                                              ($ in thousands)
                                                                        
   Debentures                   7.34%         2001-2046     $ 1,000,000   $ 1,000,000   $ 1,000,000
   Industrial development
    revenue bonds               5.39%         2015-2033         353,494       337,922       320,281
   Senior unsecured notes       6.25%         2004-2012         361,000        36,000        36,000
   ELI bank credit facility     6.63%           2002            260,000       284,000        60,000
   Rural Utilities Service
    Loan Contracts              5.85%         2001-2027          87,100        91,078        87,053
   Other long-term debt         8.86%         2000-2027          45,866        26,338        12,568
   Commercial paper notes
    payable                                                           -             -        68,000
                                                              ----------   -----------   ----------
        Total long-term debt                                $ 2,107,460   $ 1,775,338   $ 1,583,902
                                                              ==========   ===========   ==========


   The total  principal  amounts of  industrial  development  revenue bonds were
   $369,935,000 in 1999 and 1998 and $349,935,000 in 1997. Funds from industrial
   development  revenue bond  issuances are held by a trustee  until  qualifying
   construction  expenditures are made at which time the funds are released. The
   amounts  presented in the table above represent funds that have been used for
   construction through December 31, 1999, 1998 and 1997, respectively.

   On December 31, 1997,  certain commercial paper notes payable were classified
   as long-term debt because the obligations were refinanced with long-term debt
   securities.

   The Company has available lines of credit with financial  institutions in the
   amounts of $3,000,000,000,  with associated  facility fees of 0.06% per annum
   and  $200,000,000  with no associated  facility fees, which expire on October
   27, 2000, and another  $200,000,000 with associated facility fees of 0.07625%
   per annum which expires on December 16, 2003. The terms of the latter line of
   credit  provide the Company  with  extension  options.  There were no amounts
   outstanding  under these  commitments at December 31, 1999. ELI has committed
   lines of  credit  with  commercial  banks  under  which it may  borrow  up to
   $400,000,000  which are  guaranteed  by the Company and expire  November  21,
   2002.  The ELI credit  facility has an  associated  facility fee of 0.05% per
   annum.  As of December 31, 1999,  $260,000,000  was  outstanding  under ELI's
   lines of credit.

   In April 1999, ELI completed an offering of $325,000,000 of five-year  senior
   unsecured  notes.  The notes have an interest rate of 6.05% and mature on May
   15, 2004. The Company has guaranteed the payment of principal and any premium
   and interest on the notes when due.

   The Company's installment  principal payments,  capital leases and maturities
   of long-term debt for the next five years are as follows:

                              2000       2001      2002       2003      2004
                             -------   --------  --------   --------  --------
                                            ($ in thousands)
   Installment principal
     payments              $   5,258  $   4,839  $   4,953  $  5,051   $   5,107
   Capital leases             25,898     22,707        442       477         515
   Maturities                      -     50,000    260,000         -     425,000
                             -------  ---------   ---------   --------  --------
                           $  31,156  $  77,546  $ 265,395  $  5,528   $ 430,622
                             =======  =========   =========   ========  ========

   Holders of certain  industrial  development  revenue  bonds may tender at par
   prior to maturity.  The next tender date is April 1, 2001 for  $14,400,000 of
   principal  amount of bonds.  The Company  expects to remarket  all such bonds
   which are tendered.  In the years 1999, 1998 and 1997,  interest  payments on
   short- and long-term  debt were  $93,017,000,  $77,038,000  and  $69,566,000,
   respectively.


                                      F-15


 (8) Company Obligated Mandatorily Redeemable Convertible Preferred Securities:
     --------------------------------------------------------------------------

   During the first quarter of 1996, a consolidated  wholly-owned  subsidiary of
   the Company, Citizens Utilities Trust (the Trust), issued, in an underwritten
   public  offering,  4,025,000  shares  of  5%  Company  Obligated  Mandatorily
   Redeemable  Convertible  Preferred  Securities  due 2036  (Trust  Convertible
   Preferred Securities or EPPICS),  representing  preferred undivided interests
   in the assets of the Trust, with a liquidation preference of $50 per security
   (for a total  liquidation  amount of  $201,250,000).  The  proceeds  from the
   issuance of the Trust Convertible  Preferred Securities and a Company capital
   contribution were used to purchase $207,475,000  aggregate liquidation amount
   of 5%  Partnership  Convertible  Preferred  Securities  due 2036 from another
   wholly owned  consolidated  subsidiary,  Citizens Utilities Capital L.P. (the
   Partnership).  The proceeds from the issuance of the Partnership  Convertible
   Preferred Securities and a Company capital contribution were used to purchase
   from the Company  $211,756,050  aggregate  principal amount of 5% Convertible
   Subordinated  Debentures  due  2036.  The sole  assets  of the  Trust are the
   Partnership  Convertible Preferred Securities,  and the Company's Convertible
   Subordinated  Debentures are substantially all the assets of the Partnership.
   The Company's  obligations  under the agreements  related to the issuances of
   such  securities,  taken  together,   constitute  a  full  and  unconditional
   guarantee  by the  Company of the Trust's  obligations  relating to the Trust
   Convertible  Preferred Securities and the Partnership's  obligations relating
   to the Partnership Convertible Preferred Securities.  The $196,722,000 of net
   proceeds  from  the  issuances  was used to  permanently  fund a  portion  of
   previous acquisitions of telecommunications properties.

   In  accordance  with the  terms of the  issuances,  the  Company  paid the 5%
   interest on the  Convertible  Subordinated  Debentures  in  Citizens'  Common
   Stock.  During  1999,  1,004,961  shares of Common  Stock were  issued to the
   Partnership  in payment of interest of which 976,464  shares were sold by the
   Partnership to satisfy cash dividend payment  elections by the holders of the
   EPPICS.  The sales  proceeds and the remaining  28,497 shares of Common Stock
   were  distributed  by the  Partnership to the Trust.  During 1998,  1,093,274
   shares of Common Stock were issued to the  Partnership in payment of interest
   of which  1,009,231  shares  were sold by the  Partnership  to  satisfy  cash
   dividend payment  elections by the holders of the EPPICS.  The sales proceeds
   and the  remaining  84,043  shares of Common  Stock were  distributed  by the
   Partnership  to the Trust.  During 1997,  986,579 shares of Common Stock were
   issued to the Partnership in payment of interest of which 952,007 shares were
   sold by the  Partnership  to satisfy cash dividend  payment  elections by the
   holders of the EPPICS.  The sales proceeds and the remaining 34,572 shares of
   Common Stock were  distributed  by the  Partnership  to the Trust.  The Trust
   distributed  the cash and shares as dividends to the holders of the EPPICS in
   1999, 1998 and 1997.

(9)  Capital Stock:
     --------------

   The Company is authorized to issue up to 600,000,000  shares of Common Stock.
   Quarterly  stock  dividends  had been declared and issued on Common Stock and
   shareholders  had the option of enrolling in the "Common Stock  Dividend Sale
   Plan." The plan  offered  shareholders  the  opportunity  to have their stock
   dividends  sold by the  plan  broker  and the net cash  proceeds  of the sale
   distributed to them quarterly.

   The  amount and timing of  dividends  payable on Common  Stock are within the
   sole discretion of the Company's  Board of Directors.  The Board of Directors
   had  undertaken  an  extensive  review of the  Company's  dividend  policy in
   conjunction  with its review of  strategic  options  for the Company in 1998.
   Resulting from this review, the Board concluded that the Company  discontinue
   dividends after the payment of the December 1998 stock dividend.

   Quarterly and annual stock  dividend rates declared and annual stock dividend
   cash equivalents  (adjusted for all stock dividends declared through December
   31, 1998,  and rounded to the nearest  1/16th)  considered  by the Board have
   been as follows:

                                             Dividend Rates
                                          --------------------
                                             1998      1997
                                          --------------------
                   First quarter             .75%      1.6 %
                   Second quarter            .75%      1.6 %
                   Third quarter             .75%      1.0 %
                   Fourth quarter            .75%      1.0 %
                                           -------   --------
                     Total                   3.0%      5.2 %
                                           =======   ========
                     Compounded Total       3.03%      5.30%
                                           =======   ========
                    Cash Equivalent    28 5/16(cent) 51 1/4(cent)
                                       =========================

                                      F-16


   The Company  purchased  631,000  shares at a cost of $6,625,000 in 1999.  The
   Company  purchased  1,811,000  shares  at a cost of  $14,826,000  in 1998 and
   4,904,000  shares  at a cost  of  $48,552,000  in 1997  to pay  common  stock
   dividends.

   In December 1999, the Company's  Board of Directors  authorized the purchase,
   from time to time,  of up to  $100,000,000  worth of shares of the  Company's
   common stock.

   The activity in shares of outstanding common stock during 1999, 1998 and 1997
   is summarized as follows:

                                                        Number of Shares
                                                       ----------------
     Balance at January 1, 1997                          239,148,000
           Acquisitions                                    2,417,000
           Common stock dividends                         12,591,000
           Common stock buybacks                          (4,904,000)
           Common stock issued to fund EPPICS dividends      986,000
           Stock plans                                       756,000
                                                         -----------
     Balance at December 31, 1997                        250,994,000
           Acquisitions                                      532,000
           Common stock dividends                          7,657,000
           Common stock buybacks                          (1,811,000)
           Common stock issued to fund EPPICS dividends    1,093,000
           Stock plans                                       684,000
                                                         -----------
     Balance at December 31, 1998                        259,149,000
           Common stock buybacks                            (631,000)
           Common stock issued to fund EPPICS dividends    1,005,000
           Stock plans                                     2,553,000
                                                         -----------
     Balance at December 31, 1999                        262,076,000
                                                         ===========

   The Company has 50,000,000 authorized but unissued shares of preferred stock
   ($.01 par).

(10)   Stock Plans:
       -----------

   At December 31, 1999, the Company had four stock based compensation plans and
   ELI had two stock based plans which are described  below. The Company applies
   APB Opinion No. 25 and related interpretations in accounting for the employee
   stock  plans.  No  compensation  cost has been  recognized  in the  financial
   statements for options issued  pursuant to the  Management  Equity  Incentive
   Plan (MEIP),  Equity  Incentive  Plan (EIP),  Employee  Stock  Purchase  Plan
   (ESPP),  ELI Employee Stock Purchase Plan (ELI ESPP) or ELI Equity  Incentive
   Plan (ELI EIP) as the exercise price for such options was equal to the market
   price of the stock at the time of grant. Compensation cost recognized for the
   Company's  Directors'  Deferred  Fee Equity Plan was  $481,540,  $463,798 and
   $352,017 in 1999,  1998 and 1997,  respectively.  Had the Company  determined
   compensation  cost  based on the fair  value at the grant  date for its MEIP,
   EIP,  ESPP,  ELI ESPP and ELI EIP, the Company's pro forma Net income and Net
   income per common share would have been as follows:


                                                   1999     1998     1997
                                                 --------------------------
                                                     ($ in thousands)

     Net Income                   As reported    $144,486  $57,060   $10,100
                                  Pro forma       130,613   46,005     7,717

     Net Income per common share  As reported:
                                    Basic            $.55    $.22      $.04
                                    Diluted           .55     .22       .04
                                  Pro forma:
                                    Basic            $.50    $.18      $.03
                                    Diluted           .50     .18       .03

   The full impact of  calculating  compensation  cost for stock  options is not
   reflected in the pro forma amounts above because pro forma  compensation cost
   only includes costs  associated  with the vested  portion of options  granted
   pursuant to the MEIP,  EIP, ESPP, ELI ESPP and ELI EIP on or after January 1,
   1995.

                                      F-17


   In November  1998,  the  Compensation  Committee  of the  Company's  Board of
   Directors  approved a stock option exchange program pursuant to which current
   employees  of the  Company  (excluding  senior  executive  officers)  holding
   outstanding options,  under the MEIP and EIP plans, with an exercise price in
   excess of $10.00 had the right to exchange  their options for a lesser number
   of new options with an exercise  price of $7.75.  A calculation  was prepared
   using the Black Scholes  option  pricing model to determine the exchange rate
   for each eligible grant in order to keep the fair value of options  exchanged
   equal to the fair  value  of the  options  reissued.  The  exchanged  options
   maintain the same vesting and expiration  terms.  This stock option  exchange
   program had no impact on reported  earnings and resulted in an aggregate  net
   reduction in shares subject to option of 2,202,000 for both MEIP and EIP.

   In August  1998,  the  Compensation  Committee  of ELI's  Board of  Directors
   approved a stock option exchange  program  pursuant to which employees of ELI
   holding  outstanding  options with an exercise  price in excess of $15.50 had
   the right to exchange all or half of their options for a lesser number of new
   options with an exercise price of $8.75. A calculation was prepared using the
   Black  Scholes  option  pricing model to determine the exchange rate for each
   eligible grant in order to keep the fair value of options  exchanged equal to
   the fair value of the options  reissued.  The repriced  options  maintain the
   same vesting and expiration  terms. This stock option exchange program had no
   impact on reported earnings and resulted in a net reduction in shares subject
   to option of 546,000.

   Both ELI and the Company  repriced  these employee stock options in an effort
   to retain employees at a time when a significant percentage of employee stock
   options  had  exercise   prices  that  were  above  fair  market  value.   No
   compensation  costs have been  recognized in the financial  statements as the
   exercise  price  was  equal to the  market  value of the stock at the date of
   repricing.

                        Management Equity Incentive Plan
                        --------------------------------
   Under the MEIP,  awards  of the  Company's  Common  Stock may be  granted  to
   eligible officers,  management employees and non-management  exempt employees
   of the Company and its  subsidiaries  in the form of incentive stock options,
   non-qualified  stock options,  stock appreciation  rights (SARs),  restricted
   stock  or  other  stock-based   awards.  The  MEIP  is  administered  by  the
   Compensation Committee of the Board of Directors.

   The maximum number of shares of common stock which may be issued  pursuant to
   awards  at any  time  is 5%  (13,103,812  as of  December  31,  1999)  of the
   Company's  common stock  outstanding.  No awards will be granted more than 10
   years after the  effective  date (June 22,  1990) of the MEIP.  The  exercise
   price of stock  options  and SARs shall be equal to or greater  than the fair
   market  value of the  underlying  common  stock on the date of  grant.  Stock
   options are  generally not  exercisable  on the date of grant but vest over a
   period of time.

   Under the terms of the MEIP, subsequent stock dividends and stock splits have
   the effect of increasing the option shares outstanding, which correspondingly
   decreases the average exercise price of outstanding options.

   The following is a summary of share activity subject to option under the MEIP
   adjusted  for  subsequent  stock  dividends  for  1997.  There  were no stock
   dividends declared in 1999.

                                                Shares          Weighted
                                              Subject to     Average Option
                                                Option       Price Per Share
                                              ----------     ---------------
Balance at January 1, 1997                    10,800,000       $ 11.02
    Options granted                            1,641,000          8.53
    Options exercised                           (106,000)        10.81
    Options canceled,forfeited or lapsed        (631,000)        11.03
                                               ---------
Balance at December 31, 1997                  11,704,000         10.72
    Options granted                            1,869,000          7.75
    Options exercised                            (29,000)        10.56
    Options canceled,forfeited or lapsed      (4,109,000)        11.09
                                              -----------
Balance at December 31, 1998                   9,435,000          9.91
    Options granted                            1,844,000          8.00
    Options exercised                           (602,000)         8.20
    Options canceled,forfeited or lapsed        (396,000)         8.08
                                              -----------
Balance at December 31, 1999                  10,281,000        $ 9.73
                                              ===========

                                      F-18



   In 1998,  as a result of the stock option  exchange  program  approved by the
   Compensation  Committee  of the  Board of  Directors,  a total  of  3,801,000
   options were eligible for exchange,  of which 3,554,000 options were canceled
   in exchange for 1,869,000 new options with an exercise price of $7.75.

   The following table  summarizes  information  about shares subject to options
   under the MEIP at December 31, 1999.




                       Options Outstanding                              Options Exercisable
- ------------------------------------------------------------------    ---------------------------
                                                   Weighted Average                 Weighted
   Number      Range of         Weighted Average      Remaining       Number        Average
  Outstanding  Exercise Price   Excercise Price    Life in Years      Exercisable   Exercise Price
  -----------  --------------   ----------------  ----------------    -----------   --------------
                                                                                          
     14,000    $  4 -  5            $   4              5                 14,000      $  4
  3,601,000       7 -  8                8              6              1,889,000         8
  1,330,000       8 - 10                9              8                866,000         9
  2,199,000      10 - 11               11              5              1,960,000        11
  2,578,000      11 - 14               12              4              2,343,000        12
    559,000      14 - 15               14              4                559,000        14
  ----------                                                         ----------
 10,281,000    $  4 - 15             $ 10              5              7,631,000      $ 10
  ==========                                                         ==========


   The weighted average fair value of options granted during 1999, 1998 and 1997
   were  $3.17,  $2.27 and $4.23,  respectively.  For  purposes of the pro forma
   calculation,  the fair value of each option grant is estimated on the date of
   grant  using  the Black  Scholes  option  pricing  model  with the  following
   weighted average assumptions used for grants in 1999, 1998 and 1997:

                            1999      1998      1997
                            ----      ----      ----
Dividend yield                -         -         -
Expected volatility          29%       26%       32%
Risk-free interest rate    5.32%     4.43%     6.13%
Expected life             6 years   4 years   7 years

   During 1996,  the Company  granted  566,694  shares  (adjusted for subsequent
   stock  dividends) of restricted  stock awards to key employees in the form of
   the  Company's  Common  Stock.  None of the  restricted  stock  may be  sold,
   assigned, pledged or otherwise transferred,  voluntarily or involuntarily, by
   the employees until the  restrictions  lapse in January 2001. At December 31,
   1999,  559,974  shares of  restricted  stock were  outstanding.  Compensation
   expense of $1,268,000, $1,288,000 and $1,302,000 for the years ended December
   31, 1999, 1998 and 1997,  respectively,  has been recorded in connection with
   these grants.

                              Equity Incentive Plan
                              ---------------------
   In May 1996, the shareholders of the Company approved the EIP. Under the EIP,
   awards of the  Company's  Common  Stock may be granted to eligible  officers,
   management  employees  and  non-management  employees  of the Company and its
   subsidiaries  in the form of incentive  stock  options,  non-qualified  stock
   options,  stock  appreciation  rights  (SARs),   restricted  stock  or  other
   stock-based awards. The EIP is administered by the Compensation  Committee of
   the Board of Directors.

   The maximum number of shares of common stock which may be issued  pursuant to
   awards  at any  time is  12,858,000  shares,  which  has  been  adjusted  for
   subsequent stock dividends for 1997.  There were no stock dividends  declared
   in 1999.  No awards will be granted  more than 10 years  after the  effective
   date (May 23, 1996) of the EIP. The exercise  price of stock options and SARs
   shall be equal to or greater  than the fair  market  value of the  underlying
   common  stock  on  the  date  of  grant.  Stock  options  are  generally  not
   exercisable on the date of grant but vest over a period of time.

   Under the terms of the EIP,  subsequent stock dividends and stock splits have
   the effect of increasing the option shares outstanding, which correspondingly
   decrease the average exercise price of outstanding options.


                                      F-19


   The following is a summary of share activity  subject to option under the EIP
   adjusted  for  subsequent  stock  dividends  for  1997.  There  were no stock
   dividends declared in 1999.

                                              Shares          Weighted
                                             Subject to     Average Option
                                              Option        Price Per Share
                                             ----------     ---------------
Balance at January 1, 1997                         -           $    -
    Options granted                           2,197,000            8.55
    Options canceled, forfeited or lapsed        (3,000)           8.53
                                             ----------
Balance at December 31, 1997                  2,194,000            8.55
    Options granted                           4,683,000            9.34
    Options canceled,forfeited or lapsed     (2,745,000)          10.14
                                             ----------
Balance at December 31, 1998                  4,132,000            8.51
    Options granted                           3,487,000            8.64
    Options exercised                          (361,000)           8.46
    Options canceled, forfeited or lapsed      (679,000)           8.40
                                             ----------
Balance at December 31, 1999                  6,579,000         $  8.59
                                             ==========

   As a result of the stock option exchange program approved by the Compensation
   Committee  of the  Board of  Directors,  a total of  2,453,000  options  were
   eligible for exchange,  of which 2,123,000  options were canceled in exchange
   for 1,606,000 new options with an exercise price of $7.75.

   The following table  summarizes  information  about shares subject to options
   under the EIP at December 31, 1999.




                      Options Outstanding                                 Options Exercisable
- -----------------------------------------------------------------   ------------------------------
                                                 Weighted Average
  Number     Range of        Weighted Average      Remaining           Number     Weighted Average
Outstanding  Exercise Price   Exercise Price     Life in Years      Exercisable   Exercise Price
- ------------ --------------  ----------------    ----------------   -----------   -----------------
                                                                   
  3,625,000    $  7 -  8            $  8              9               635,000         $  8
  1,504,000       8 -  9               9              8             1,026,000            9
    133,000       9 - 10               9              8                35,000            9
    417,000      10 - 11              10              8               136,000           10
    900,000      11 - 13              12             10                   -              -
- ------------                                                         ---------
  6,579,000    $  7 - 13            $  9              9             1,832,000         $  8
============                                                         =========


   The weighted average fair value of options granted during 1999, 1998 and 1997
   was $3.46, $3.54  and $4.25, respectively.   For  purposes of  the  pro forma
   calculation,  the fair value of each option grant is estimated on the date of
   grant  using  the Black  Scholes  option  pricing  model  with the  following
   weighted average assumptions used for grants in 1999, 1998 and 1997:

                              1999      1998     1997
                           ----------------------------
Dividend yield                 -         -        -
Expected volatility            29%       26%      32%
Risk-free interest rate      5.47%     5.15%    6.14%
Expected life               6 years   6 years  7 years


   During 1999,  1998 and 1997, the Company granted  restricted  stock awards to
   key employees in the form of the Company's Common Stock. The number of shares
   issued as restricted  stock awards  during 1999,  1998 and 1997 were 901,200,
   464,409 and 23,018,  respectively (adjusted for subsequent stock dividends in
   1997). None of the restricted stock awards may be sold, assigned,  pledged or
   otherwise transferred,  voluntarily or involuntarily,  by the employees until
   the restrictions lapse. The restrictions are both time and performance based.
   At December 31, 1999,  946,976 shares of restricted  stock were  outstanding.
   Compensation expense of $1,305,652,  $808,000 and $27,000 for the years ended
   December  31,  1999,  1998  and  1997,  respectively,  has been  recorded  in
   connection with these grants.



                                      F-20



                          Employee Stock Purchase Plan
                          ----------------------------

   The Company's ESPP was approved by  shareholders on June 12, 1992 and amended
   on May 22, 1997.  Under the ESPP,  eligible  employees of the Company and its
   subsidiaries  have the right to subscribe to purchase  shares of Common Stock
   at the lesser of 85% of the mean  between  the high and low market  prices on
   the  first  day of the  purchase  period  or on the last day of the  purchase
   period.  An employee  may elect to have up to 20% of annual base pay withheld
   in equal installments throughout the designated  payroll-deduction period for
   the  purchase  of shares.  The value of an  employee's  subscription  may not
   exceed $25,000 in any one calendar  year. An employee may not  participate in
   the ESPP if such  employee  owns  stock  possessing  5% or more of the  total
   combined voting power or value of the Company's capital stock. As of December
   31, 1999,  there were 6,407,195  shares of Common Stock reserved for issuance
   under the ESPP.  These shares may be adjusted for any future stock  dividends
   or stock splits.  The ESPP will terminate when all shares  reserved have been
   subscribed for and purchased,  unless  terminated  earlier or extended by the
   Board of Directors. The ESPP is administered by the Compensation Committee of
   the Board of  Directors.  As of December  31,  1999,  the number of employees
   enrolled  and  participating  in the ESPP was 2,066  and the total  number of
   shares purchased under the ESPP was 3,201,887.  For purposes of the pro forma
   calculation,  compensation  cost is  recognized  for the  fair  value  of the
   employees'  purchase  rights,  which was  estimated  using the Black  Scholes
   option pricing model with the following  assumptions for subscription periods
   beginning in 1999, 1998 and 1997:


                                1999      1998     1997
                            -----------------------------
Dividend yield                   -         -         -
Expected volatility             29%       26%       32%
Risk-free interest rate       5.28%     4.91%     5.45%
Expected life               6 months  6 months   6 months

   The weighted  average fair value of those  purchase  rights  granted in 1999,
   1998 and 1997 was $2.52, $2.05 and $2.28, respectively.

                        ELI Employee Stock Purchase Plan
                        --------------------------------
   The ELI ESPP was  approved by  shareholders  on May 21,  1998.  Under the ELI
   ESPP, eligible employees of ELI may subscribe to purchase shares of ELI Class
   A Common Stock at the lesser of 85% of the average of the high and low market
   prices  on the  first  day of the  purchase  period or on the last day of the
   purchase  period.  An employee may elect to have up to 20% of annual base pay
   withheld in equal  installments  throughout the designated  payroll-deduction
   period for the purchase of shares.  The value of an  employee's  subscription
   may not  exceed  $25,000  in any  one  calendar  year.  An  employee  may not
   participate in the ELI ESPP if such employee owns stock possessing 5% or more
   of the total  combined  voting power or value of all classes of capital stock
   of ELI. As of December 31, 1999,  there were 1,950,000  shares of ELI Class A
   Common Stock  reserved for issuance  under the ELI ESPP.  These shares may be
   adjusted  for any  future  stock  dividends  or stock  splits.  The ESPP will
   terminate  when all shares  reserved have been  subscribed for and purchased,
   unless terminated earlier or extended by the Board of Directors. The ELI ESPP
   is administered by the Compensation Committee of ELI's Board of Directors. As
   of December 31, 1999, the number of employees  enrolled and  participating in
   the ELI ESPP was 691 and the total number of shares  purchased  under the ELI
   ESPP was  328,664.  For purposes of the pro forma  calculation,  compensation
   cost is  recognized  for the fair value of the  employees'  purchase  rights,
   which was  estimated  using the Black Scholes  option  pricing model with the
   following assumptions for subscription periods beginning in 1999 and 1998:


                                   1999        1998
                                   ----        ----
Dividend yield                       -           -
Expected volatility                 66%         71%
Risk-free interest rate           5.25%       4.92%
Expected life                   6 months    6 months


   The weighted  average fair value of those purchase rights granted in 1999 and
   1998 was $4.97 and $3.82, respectively.






                                      F-21



                            ELI Equity Incentive Plan
                            -------------------------

   In October  1997,  the Board of Directors of ELI approved the ELI EIP.  Under
   the ELI EIP,  awards of ELI's Class A Common Stock may be granted to eligible
   directors,  officers,  management  employees,  non-management  employees  and
   consultants  of ELI in the form of  incentive  stock  options,  non-qualified
   stock options,  SARs,  restricted stock or other stock-based  awards. The ELI
   EIP is  administered  by the  Compensation  Committee  of the  ELI  Board  of
   Directors.  The exercise  price for such awards shall not be less than 85% or
   more than 110% of the average of the high and low stock prices on the date of
   grant.  The  exercise  period for such awards is  generally 10 years from the
   date of grant. ELI has reserved 6,670,600 shares for issuance under the terms
   of this plan.


   The following is a summary of share activity  subject to option under the ELI
   EIP.

                                                   Shares         Weighted
                                                 Subject to     Average Option
                                                   Option       Price Per Share
                                                  ----------     -------------
Balance at January 1, 1997                              -          $      -
    Options granted                                2,326,000          16.00
                                                  ----------
Balance at December 31, 1997                       2,326,000          16.00
    Options granted                                1,654,000          10.77
    Options canceled, forfeited and lapsed        (1,649,000)         16.21
                                                  ----------
Balance at December 31, 1998                       2,331,000          12.14
    Options granted                                1,989,000           9.51
    Options exercised                               (116,000)          9.73
    Options canceled, forfeited and lapsed          (680,000)         10.12
                                                  ----------
Balance at December 31, 1999                       3,524,000        $ 10.96
                                                  ==========

   As a  result  of the  stock  option  exchange  program  approved  by the  ELI
   Compensation  Committee  of the  Board of  Directors,  a total  of  2,212,000
   options were eligible for exchange,  of which 1,426,000 options were canceled
   in exchange for 880,000 new options in August 1998.

   The following table  summarizes  information  about shares subject to options
   under the EIP at December 31, 1999.




                      Options Outstanding                                  Options Exercisable
- -------------------------------------------------------------------  ------------------------------
                                                   Weighted-Average
  Number     Range of          Weighted Average      Remaining         Number      Weighted Average
Outstanding  Exercise Prices   Exercise Price       Life in Years     Exercisable  Excercise Price
- -----------  ---------------   ----------------    ----------------   -----------  ----------------
                                                                                          
     41,000  $   5 -   8           $    7              9                  12,000      $   7
  2,309,000      8 -   9                9              9                 675,000          9
    311,000     10 -  15               13              9                  58,000         13
    863,000     15 -  18               16              8                 594,000         16
- ------------                                                           ---------
  3,524,000  $   5 -  18           $   11              9               1,339,000      $  12
============                                                           =========


   For purposes of the pro forma  calculation,  compensation  cost is recognized
   for the fair value of the  employees'  purchase  rights,  which was estimated
   using the Black Scholes option  pricing model with the following  assumptions
   for subscription periods beginning in 1999, 1998 and 1997:

                                  1999      1998     1997
                               -----------------------------
Dividend yield                      -         -        -
Expected volatility                 66%       71%      13%
Risk-free interest rate            5.34%     5.44%    5.87%
Expected life                    6 years   6 years   7 years

   The  weighted-average  fair value of those options  granted in 1999, 1998 and
   1997 were $6.16, $6.94 and $5.13, respectively.


                                      F-22


ELI has granted 610,000  restricted stock awards to key employees in the form of
Class A Common Stock since its IPO.  These  restrictions  lapse based on meeting
specific performance targets. At December 31, 1999, 581,000 shares of this stock
were outstanding, of which 259,000 shares are no longer restricted. Compensation
expense  was  recorded  in  connection  with  these  grants  in the  amounts  of
$2,559,000,  $4,666,000 and $219,000 for the years ended December 31, 1999, 1998
and 1997, respectively.

                       Directors' Deferred Fee Equity Plan
                       -----------------------------------
The Company's  Non-Employee  Directors' Deferred Fee Equity Plan (the Directors'
Plan) was approved by shareholders on May 19, 1995 and subsequently amended. The
Directors'  Plan  includes  an Option  Plan,  a Stock  Plan and a Formula  Plan.
Through the Option Plan, an eligible director may elect to receive up to $30,000
per annum of his or her director's  fees for a period of up to five years in the
form of options to purchase  Company  common  stock,  the number of such options
being  equal to such fees  divided  by 20% of the fair  market  value of Company
common stock on the effective date of the options and are  exercisable at 90% of
the fair  market  value of Company  common  stock on the  effective  date of the
options.  Through the Stock Plan, an eligible  director may elect to receive all
or a portion of his or her director's fees in the form of Plan Units, the number
of such Plan Units being equal to such fees  divided by the fair market value of
Company common stock on certain  specified dates. The Formula Plan provides each
Director of the Company  options to purchase 5,000 shares of common stock on the
first day of each year beginning in 1997 and continuing  through 2002 regardless
of whether the Director is  participating  in the Option Plan or Stock Plan.  In
addition, on September 1, 1996, options to purchase 2,500 shares of common stock
were granted to each Director. The exercise price of the options are 100% of the
fair  market  value on the date of grant and the  options  are  exercisable  six
months after the grant date and remain exercisable for ten years after the grant
date. In the event of termination of Directorship, a Stock Plan participant will
receive the value of such Plan Units in either stock or cash or  installments of
cash as  selected  by the  Participant  at the time of the  related  Stock  Plan
election. As of any date, the maximum number of shares of common stock which the
Plan may be  obligated  to deliver  pursuant  to the Stock Plan and the  maximum
number of shares of common stock which shall have been purchased by Participants
pursuant  to the Option  Plan and which may be issued  pursuant  to  outstanding
options  under the Option  Plan shall not be more than one  percent  (1%) of the
total outstanding shares of Common Stock of the Company as of such date, subject
to adjustment in the event of changes in the corporate  structure of the Company
affecting capital stock. There were 10 directors participating in the Directors'
Plan in 1999. In 1999,  the total Options and Plan Units earned were 153,969 and
15,027,  respectively.  In 1998,  the total  Options and Plan Units  earned were
185,090  and 16,661,  respectively.  In 1997,  the total  Options and Plan Units
earned were 188,838 and 18,817,  respectively  (adjusted  for  subsequent  stock
dividends). At December 31, 1999, 671,477 options were exercisable at a weighted
average exercise price of $9.66.

On December  31,  1999,  the Option Plan and the Stock Plan of the  Deferred Fee
Equity Plan expired in accordance with the plan's terms. In replacement of these
plans, the non-employee  directors now have the choice to receive 50% or 100% of
their future fees in either stock or stock units. If stock is elected, the stock
will be purchased  at the average of the high and low on the first  trading date
of the year (Initial  Market  Value).  If the average price is lower on the last
trading day of November  (Final Market  Value),  an  adjustment  will be made by
payment of additional  stock to bring the shares paid up to the number of shares
purchasable at the Final Market Price. If stock units are elected,  they will be
purchased  at 85% of the  Initial  Market  Value.  In the event of a lower Final
Market Value, an adjustment will be made by payment of additional stock to bring
the  shares  paid up to the  number of shares  purchasable  at the Final  Market
Price.  Stock  units  (except in an event of  hardship)  are held by the Company
until retirement or death.

The  Company had also  maintained  a  Non-Employee  Directors'  Retirement  Plan
providing for the payment of specified sums annually to  non-employee  directors
of the Company, or their designated beneficiaries, starting at their retirement,
death or termination of directorship of each individual  director.  In 1999, the
Company  terminated this Plan. In connection with the termination,  the value as
of May 31,  1999,  of the  vested  benefit  of each  non-employee  director  was
credited to him/her in the form of stock  units.  Such  benefit  will be payable
upon retirement, death or termination of the directorship.  Each participant had
until July 15, 1999 to elect  whether the value of the stock units awarded would
be payable in common stock of the Company  (convertible  on a one for one basis)
or in cash.  As of December 31, 1999,  the  liability for such payments was $3.7
million of which $1.6  million  will be payable in stock  (based on the July 15,
1999 stock price) and $2.1 million will be payable in cash.  While the number of
shares of stock  payable  to those  directors  electing  to be paid in stock was
fixed, the amount of cash payable to those directors electing to be paid in cash
will be based on the number of stock units  awarded times the stock price at the
payment date.

                                      F-23



(11)  1999 Restructuring Charges:
      --------------------------

   In the fourth quarter of 1999, the Company approved a plan to restructure the
   Company's  corporate  office  activities.  In connection  with this plan, the
   Company recorded a pre-tax charge of $5,760,000 in other operating  expenses.
   The restructuring results in the reduction of 49 corporate employees. As part
   of this  process,  certain  job  functions  are being  outsourced  and others
   eliminated.  All affected employees were communicated to in the early part of
   November 1999.

   As of December  31, 1999,  approximately  $221,000 of the costs had been paid
   and 17 employees  were  terminated.  The remaining  accrual of  approximately
   $5,539,000 is recorded in other current liabilities. These costs are expected
   to be paid in 2000 and the remaining employees will be terminated in 2000.

(12) 1997 Charges to Earnings:
      ------------------------

   During  the  second  quarter  of 1997,  the  Company  recorded  approximately
   $197,300,000 of pre-tax charges to earnings of which $153,500,000  related to
   continuing  operations  and  $43,800,000  to  discontinued  operations.   For
   continuing  operations,  the charges resulted from a re-evaluation of certain
   business strategies including its  out-of-territory  long distance aggressive
   growth  strategy,  accounting  policy changes at ELI in  anticipation  of its
   initial public  offering and curtailment of certain  employee  benefit plans.
   For  discontinued  operations,  the  charges  resulted  from  public  utility
   regulatory  commission orders and the curtailment of certain employee benefit
   plans.

(13) Income Taxes:
     -------------

   The following is a reconciliation  of the provision for income taxes computed
   at federal statutory rates to the actual amount:




                                                                          
                                                              1999       1998      1997
                                                            --------  ---------  --------
                                                                 ($ in thousands)
Consolidated tax provision at federal statutory rate       $ 65,773   $ 11,558  $ 1,475
State income tax provisions (benefit), net of
  federal income tax                                          1,266       (495)   1,352
Allowance for funds used during construction                 (1,072)    (1,322)  (1,441)
Nontaxable investment income                                 (2,609)    (2,932)  (4,726)
Amortization of investment tax credits                         (613)      (548)    (657)
Flow through depreciation                                     5,706      4,870    3,946
Tax reserve adjustment                                        1,455     (4,760)     564
Company owned life insurance                                  2,599        561    1,290
Minority interest                                            (8,290)    (2,433)       -
All other, net                                                  372       (551)     125
                                                           --------   --------  --------
                                                          $  64,587   $  3,948  $ 1,928
                                                           ========   ========  ========


   As of December 31, 1999,  1998 and 1997,  accumulated  deferred  income taxes
   amounted to $450,903,000,  $432,299,000 and $408,310,000,  respectively,  and
   the  unamortized  deferred  investment  tax credits  amounted to  $9,305,000,
   $10,609,000 and $12,398,000,  respectively. Income taxes paid during the year
   were  $885,000,   $5,434,000  and   $17,765,000  for  1999,  1998  and  1997,
   respectively.
















                                      F-24


   The  components of the net deferred  income tax liability at December 31, are
   as follows:


                                                         1999       1998        1997
                                                         ----       ----        ----
                                                                ($ in thousands)
Deferred income tax liabilities:
- -------------------------------
                                                                    
     Property, plant and equipment basis differences $  381,278   $ 334,296   $   338,170
     Regulatory assets                                   69,757      73,724        76,504
     Other, net                                          20,523      47,572        20,101
                                                      ---------   ---------    ----------
                                                        471,558     455,592       434,775
                                                      ---------   ---------    ----------
Deferred income tax assets:
- --------------------------
     Regulatory liabilities                               7,663       8,431         9,236
     Deferred investment tax credits                      3,687       4,253         4,831
                                                      ---------    ---------   ----------
                                                         11,350      12,684        14,067
                                                      ---------    ---------   ----------
     Net deferred income tax liability               $  460,208   $ 442,908   $   420,708
                                                      =========    =========   ==========


   The  provision  for  federal  and state  income  taxes,  as well as the taxes
   charged or credited to  shareholders'  equity,  includes amounts both payable
   currently and deferred for payment in future periods as indicated below:


                                                         1999       1998       1997
                                                         ----       -----      ----
                                                             ($ in thousands)
Income taxes charged (credited) to the income statement
   for continuing operations:
Current:
                                                                      
   Federal                                           $ 39,735    $  (17,866)   $  11,081
   State                                                1,394        (2,171)        (353)
                                                       --------   ----------   ----------
        Total current                                  41,129       (20,037)      10,728
                                                       --------   ----------   ----------
Deferred:
   Federal                                             23,517        23,124      (10,576)
   Investment tax credits                                (613)         (547)        (657)
   State                                                  554         1,408        2,433
                                                       --------   ----------   ----------
       Total deferred                                  23,458        23,985       (8,800)
                                                       --------   ----------   ----------
       Subtotal                                        64,587         3,948        1,928
                                                       --------   ----------   ----------
Income taxes charged (credited) to the income statement
   for discontinued operations:
Current:
   Federal                                              6,170        16,222        2,577
   State                                                  937         2,464          391
                                                       --------   ----------   ----------
        Total current                                   7,107        18,686        2,968
Deferred:
   Federal                                              6,662           676        2,902
   Investment tax credits                              (1,073)       (1,079)      (1,083)
   State                                                1,534           106          668
                                                       --------   ----------   ----------
       Total deferred                                   7,123          (297)       2,487
                                                       --------   ----------   ----------
       Subtotal                                        14,230        18,389        5,455
                                                       --------   ----------   ----------
Income tax benefit on dividends on convertible
preferred securities:
Current:
   Federal                                             (3,344)       (3,344)      (3,344)
   State                                                 (508)         (508)        (508)
                                                       --------   ----------   ----------
       Subtotal                                        (3,852)       (3,852)      (3,852)
                                                       --------   ----------   ----------

Income tax benefit on cumulative effect of change
in accounting principle:
Current:
   Federal                                                  -          (478)           -
   State                                                    -             -            -
                                                       --------   ----------   ----------
      Subtotal                                              -          (478)           -
                                                       --------   ----------   ----------
   Total Income taxes charged to the income
    statement (a)                                      74,965        18,007        3,531
                                                       --------   ----------   ----------

                                      F-25



                                                                     
                                                         1999      1998       1997
                                                         ----      ----       ----
                                                             ($ in thousands)
Income taxes charged (credited) to shareholders' equity:
Deferred income taxes (benefits) on unrealized
 gains or losses on securities classified as
 available-for-sale                                    $(25,906)   $ 32,792   $  6,718
Current benefit arising from stock options exercised     (1,262)        (35)      (164)
                                                       --------    --------   ---------
         Income taxes charged (credited) to
          shareholders' equity (b)                      (27,168)     32,757      6,554
                                                       --------    --------   ---------
Total income taxes: (a) plus (b)                       $ 47,797    $ 50,764   $ 10,085
                                                       ========    ========   =========

   The  Company's  alternative  minimum  tax credit as of  December  31, 1999 is
   $92,114,000,  which can be  carried  forward  indefinitely  to reduce  future
   regular tax  liability.  This benefit is included as a debit against  accrued
   income taxes.

(14) Net Income Per Common Share:
     ---------------------------

   The  reconciliation  of the net income per common share  calculation  for the
   years ended December 31, 1999, 1998 and 1997 is as follows:



                               1999                  1998                                          1997
                       -------------------------------------------------------------    -----------------------
                                 ($ in thousands, except for per share amounts)
                                                   Per                          Per                         Per
                               Income    Shares   Share     Income    Shares    Share   Income    Shares  Share
                               ------    ------   -----     ------    ------    -----   ------    ------  -----
                                                                               
     Net income per
      common share:
      Basic                   $144,486  260,613   $ .55     $57,060   258,879   $ .22  $10,100   260,226  $ .04
      Effect of dilute options       -    1,779       -           -       742       -        -       598      -
      Diluted                 $144,486  262,392   $ .55     $57,060   259,621   $ .22  $10,100   260,824  $ .04


   All share amounts  represent  weighted  average shares  outstanding  for each
   respective  period.  All per share amounts have been adjusted for  subsequent
   stock dividends for 1997. There were no stock dividends declared in 1999. The
   diluted  net income  per  common  share  calculation  excludes  the effect of
   potentially  dilutive  shares when their  exercise  price exceeds the average
   market price over the period. The Company has 4,025,000 shares of potentially
   dilutive Mandatorily  Redeemable  Convertible  Preferred Securities which are
   convertible  into common  stock at a 3.76 to 1 ratio at an exercise  price of
   $13.30 per share and 7,756,406  potentially dilutive stock options at a range
   of $10.54 to $14.24 per share. These items were adjusted for subsequent stock
   dividends  and were not  included in the diluted net income per common  share
   calculation for any of the above periods as their effect was antidilutive.

(15) Comprehensive Income (Loss):
     ---------------------------

   The Company's other comprehensive  income (loss) for the years ended December
   31, 1999 and 1998 is as follows:


                                                Year Ended December 31, 1999
                                                ----------------------------
                                           Before-Tax     Tax Expense/    Net-of-Tax
                                             Amount        (Benefit)        Amount
                                           ------------   ------------   ------------
                                                       ($ in thousands)
                                                               
    Net unrealized gains on securities:
       Net unrealized holding gains
         arising during period             $   56,746     $    21,722    $   35,024
       Less: Reclassification adjustment
        for net gains realized in net
        income                                124,421          47,628        76,793
                                           ------------   ------------   ------------
    Other comprehensive loss               $  (67,675)    $   (25,906)   $  (41,769)
                                           ============   ============   ============


                                      F-26




                                                Year Ended December 31, 1998
                                                ----------------------------
                                           Before-Tax     Tax Expense/   Net-of-Tax
                                             Amount         Benefit        Amount
                                           ------------   ------------   -----------
                                                     ($ in thousands)
                                                              
    Net unrealized gains on securities:
       Net unrealized holding gains
        arising during period            $   56,497     $    21,627    $   34,870
       Add: Reclassification adjustment
        for net losses realized in net
        income                               29,167          11,165        18,002
                                           ----------   ------------   ------------
    Other comprehensive income          $    85,664     $    32,792    $   52,872
                                           ==========   ============   ============

(16)  Segment Information:
      -------------------

   The Company is segmented  into  communications  and ELI.  The  communications
   segment  provides both regulated and competitive  communications  services to
   residential,  business and  wholesale  customers.  ELI is a facilities  based
   integrated  communications provider providing a broad range of communications
   services throughout the United States.

   EBITDA  for  each  segment   consists  of  segment   operating   income  plus
   depreciation,  all excluding special items. EBITDA is a measure commonly used
   to  analyze  companies  on the basis of  operating  performance.  It is not a
   measure  of  financial   performance  under  generally  accepted   accounting
   principles  and should not be considered as an alternative to net income as a
   measure of  performance  nor as an  alternative  to cash flow as a measure of
   liquidity  and may not be comparable  to similarly  titled  measures of other
   companies.  Special items for 1999 include the following:  gains on the sales
   of investments, asset impairment charges, accelerated depreciation related to
   the change in useful life of an operating  system,  costs  associated with an
   executive  retirement  agreement,   restructuring  charges,   pre-acquisition
   integration  costs and  separation  costs.  Special  items  for 1998  include
   separation  costs and the HTCC investment  write-off.  Special items for 1997
   include the 1997 charges to earnings.


                                                      Year Ended December 31,
                                                 --------------------------------
                                                  1999         1998          1997
                                              -------------------------------------
                                                      ($ in thousands)
Communications:
- --------------
                                                               
  Revenues excluding special items          $   949,268    $  867,446   $   840,329*
  Inter-segment revenues                        (46,031)      (32,407)      (23,573)
  Revenues as reported                          903,237       835,039       802,589
  Depreciation                                  226,141       181,656       175,363
  Operating income (loss)                       103,727       157,567        (2,580)
  EBITDA                                        380,465       340,642       315,506
  Capital expenditures, net                     227,176       201,453       263,011
  Total segment assets                        2,422,572     2,438,978     2,313,535

* Excludes $14,167,000 of the 1997 charges to earnings.

ELI:
- ---
  Revenues                                 $   187,008    $  100,880      $  61,084
  Inter-segment revenues                        (2,817)       (3,061)        (3,341)
  Revenues as reported                         184,191        97,819         57,743
  Depreciation                                  36,289        17,002         11,167
  Operating loss                               (95,659)      (75,923)       (48,201)
  EBITDA                                       (57,698)      (58,921)       (26,269)
  Capital expenditures, net                    245,695*      200,000        124,549
  Total segment assets                         775,234       532,309        359,962


* Includes $60,000,000 in non-cash capital lease additions.



                                      F-27



The following  table is a  reconciliation  of certain segment items to the total
consolidated amount.

                                              Year Ended December 31,
                                           ------------------------------
                                           1999         1998         1997
                                       ------------------------------------
                                            ($ in thousands)
EBITDA
- ------
Total segment EBITDA                 $   322,767   $   281,721  $   289,237
Investment and other income               22,513        37,197       41,396
Non operating gain on sale of
 subsidiary stock                              -             -       78,734
Special items                            168,819       (33,324)    (153,488)
Discontinued operations                  148,190       158,399      112,310
                                       -----------  ----------   -----------
Consolidated EBITDA                  $   662,289   $   443,993  $   368,189
                                       ===========  ==========   ===========

Capital expenditures
- --------------------
Total segment capital expenditures   $   472,871   $   401,453  $   387,560
General capital expenditures               6,741        25,123       33,334
Discontinued operations capital          135,804        95,456      103,595
expenditures                            ----------   ---------   ----------
Consolidated reported capital
 expenditures                        $   615,416   $   522,032  $   524,489
                                        ==========   =========   ==========

Assets
- ------
Total segment assets                 $ 3,197,806   $ 2,971,287  $ 2,673,497
General assets                           917,525       807,597      760,149
Discontinued operations assets         1,656,414     1,514,048    1,439,206
                                       ----------    ---------    ----------
Consolidated reported assets         $ 5,771,745   $ 5,292,932  $ 4,872,852
                                       ==========    =========    ==========

(17)  Quarterly Financial Data (unaudited):
      ------------------------------------
                                                                Net Income Per
                                                                 Common Share
                                                              -----------------
                                  Revenues    Net Income      Basic    Dilutive
                                  --------    ----------      -----    --------
          1999                       ($ in thousands)
          ----
          First quarter         $  264,750    $  54,625       $.21      $.21
          Second quarter           273,946        7,753        .03       .03
          Third quarter            271,517       11,908        .05       .05
          Fourth quarter           277,215       70,200        .27       .26

                                                                Net Income Per
                                                                 Common Share
                                                              -----------------
                                  Revenues    Net Income       Basic    Dilutive
                                  --------    ----------      ------    --------
          1998                       ($ in thousands)
          ----
          First quarter         $  224,540    $  26,779       $.10      $.10
          Second quarter           224,511       14,462        .06       .06
          Third quarter            236,324       14,461        .06       .06
          Fourth quarter           247,483        1,358        .01       .01

   First  quarter  1999  results  include  an after  tax  gain of  approximately
   $42,900,000  on the sale of  Centennial  Cellular  stock (see Note 5). Fourth
   quarter 1999 results include an after tax gain of  approximately  $41,700,000
   on the  sale  of  Century  stock  and an  after  tax  gain  of  approximately
   $51,800,000  on the sale of the  Company's  interest in a cable joint venture
   (see Note 5), offset by after tax asset  impairment  charges of approximately
   $22,300,000  (see Note  1(g)),  after tax  costs of an  executive  retirement
   agreement of $4,100,000,  after tax  restructuring  charges of  approximately
   $3,600,000  (see Note 11),  after tax impact of accelerated  depreciation  of
   approximately $3,000,000 related to the change in useful life of an operating
   system  and  after tax  pre-acquisition  integration  costs of  approximately
   $2,400,000 (see Note 3).


                                      F-28



   First quarter 1998 results  include an after tax cumulative  effect of change
   in accounting  principle,  net of related minority  interest of approximately
   $2,334,000 (see Note 1(k)).  Fourth quarter 1998 results include an after tax
   write-off of the HTCC investment of approximately $19,700,000 (see Note 5).

   The  quarterly net income per common share amounts are rounded to the nearest
   cent.  Annual net income per common share may vary depending on the effect of
   such rounding.

(18) Supplemental Cash Flow Information:
     ----------------------------------

   The following is a schedule of net cash provided by operating  activities for
   the years ended December 31, 1999, 1998 and 1997:



                                                      1999       1998       1997
                                                      ----       ----       ----
                                                          ($ in thousands)
                                                                
Income (Loss) from continuing operations           $ 117,127  $  20,532  $ (3,923)
Adjustments to reconcile net income to net cash
provided by operating activities:
   Depreciation expense                              262,430    198,658   186,530
   Non cash charges to earnings                       36,136          -   122,735
   Investment gains                                 (221,088)         -         -
   Non cash HTCC investment write-off                      -     31,905         -
   Cumulative effect of change in accounting
        principle                                          -      3,394         -
   Gain on sale of subsidiary stock                        -          -   (78,734)
   Allowance for equity funds used during
        construction                                  (2,547)    (2,700)   (4,566)
   Deferred income tax and investment tax credit      30,581     23,687    (6,373)
   Change in operating accounts receivable            (7,783)   (40,770)  (41,745)
   Change in accounts payable and  other              91,088   (112,809)  (27,982)
   Change in accrued taxes and interest               30,624     17,996    (4,458)
   Change in other assets                             10,941     16,205    (1,628)
                                                    ---------  --------  ---------
        Net cash provided by continuing operating
         activities                                $ 347,509  $ 156,098 $ 139,856
                                                    =========  ========  =========


   In conjunction with the acquisitions  described in Note 3 the Company assumed
   debt of  $13,800,000  and  $8,400,000  in 1998  and  1997,  respectively,  at
   weighted average interest rates of 5.6% and 6.2%, respectively.

(19)  Retirement Plans:
      -----------------

                                  Pension Plan
                                  ------------
   The Company and its subsidiaries have a noncontributory pension plan covering
   all employees who have met certain service and age requirements. The benefits
   are based on years of service and final  average pay or career  average  pay.
   Contributions are made in amounts  sufficient to fund the plan's net periodic
   pension cost while considering tax deductibility. Plan assets are invested in
   a diversified portfolio of equity and fixed-income securities.

   The following tables set forth the plan's benefit obligations and fair values
   of plan assets as of December 31, 1999 and 1998.

                                                       1999         1998
                                                      -----        -----
   Change in benefit obligation                        ($ in thousands)
   ----------------------------
Benefit obligation at beginning of year            $ 252,914    $ 208,520
Service cost                                          13,234       10,747
Interest cost                                         17,200       15,703
Amendments                                            (1,877)      (1,487)
Actuarial (gain)/loss                                (33,039)      27,941
Acquisitions                                               -        8,344
Benefits paid                                        (20,830)     (16,854)
                                                     ---------    --------
Benefit obligation at end of year                  $ 227,602    $ 252,914
                                                     =========    ========



                                      F-29


                                                       1999         1998
                                                       ----         ----
Change in plan assets                                  ($ in thousands)
- ---------------------
Fair value of plan assets at beginning of year      $ 232,536  $ 201,834
Actual return on plan assets                           21,760     24,749
Acquisitions                                               -      10,875
Employer contribution                                   5,420     11,932
Benefits paid                                         (20,830)   (16,854)
                                                      --------   --------
Fair value of plan assets at end of year            $ 238,886  $ 232,536
                                                      ========   ========

(Accrued)/Prepaid benefit cost
- -----------------------------
Funded status                                       $  11,284  $ (20,378)
Unrecognized net liability                                146        189
Unrecognized prior service cost                         1,673      3,682
Unrecognized net actuarial (gain)/loss                (13,911)    21,807
                                                      --------  ---------
(Accrued)/Prepaid benefit cost                      $    (808) $   5,300
                                                      ========  =========

Components of net periodic benefit cost
- ---------------------------------------
Service cost                                        $  13,234  $  10,747
Interest cost on projected benefit obligation          17,200     15,703
Return on plan assets                                 (19,081)   (17,241)
Net amortization and deferral                             175        400
                                                     --------   ---------
Net periodic benefit cost                           $  11,528  $   9,609
                                                     ========   =========

Assumptions  used in the  computation  of  pension  costs/  year-end  benefit
  obligations were as follows:

                                                      1999        1998
                                                      ----        ----
Discount rate                                       7.0%/8.0%   7.5%/7.0%
Expected long-term rate of return on plan assets    8.25%/N/A   8.25%/N/A
Rate of increase in compensation levels             4.0%/4.0%   4.0%/4.0%

In November 1998, the Company acquired Rhinelander Telecommunications,  Inc.,
including its pension benefit plans.  The  acquisition  increased the pension
benefit  obligation  by  $3,974,000  and the  fair  value of plan  assets  by
$4,884,000 as of December 31, 1998.

In June 1998,  the Company  acquired  The Gas Company  (TGC),  including  its
non-collectively  bargained  pension benefit plan. The acquisition  increased
the  pension  benefit  obligation  by  $4,370,000  and the fair value of plan
assets by $5,991,000 as of December 31, 1998.




















                                      F-30



                     Postretirement Benefits Other Than Pensions
                     -------------------------------------------
   The Company provides certain medical,  dental and life insurance benefits for
   retired employees and their beneficiaries and covered dependents.

   The  following  table  sets  forth the  plan's  benefit  obligations  and the
   postretirement  benefit liability  recognized on the Company's balance sheets
   at December 31, 1999 and 1998:

                                                        1999        1998
                                                        ----        ----
Change in benefit obligation                          ($ in thousands)
- ----------------------------
Benefit obligation at beginning of year            $   51,983    $ 49,110
Service cost                                              781         980
Interest cost                                           3,431       3,523
Plan participants' contributions                          629         596
Amendments                                                  -      (4,734)
Actuarial (gain)/loss                                  (8,590)      4,503
Acquisitions                                               -          651
Benefits paid                                          (2,706)     (2,646)
                                                      --------    --------
Benefit obligation at end of year                  $   45,528    $ 51,983
                                                      ========    ========

Change in plan assets
- ---------------------
Fair value of plan assets at beginning of year     $   18,710    $  6,661
Actual return on plan assets                            1,200         677
Benefits paid                                            (948)          -
Employer contribution                                   1,498      11,372
                                                      --------    --------
Fair value of plan assets at end of year           $   20,460    $ 18,710
                                                      ========    ========

Accrued benefit cost
- ---------------------
Funded status                                      $  (25,068)   $(33,273)
Unrecognized transition obligation                        359         386
Unrecognized prior service cost                             -           -
Unrecognized (gain)                                   (14,953)     (7,562)
                                                       -------  ----------
Accrued benefit cost                               $  (39,662)   $(40,449)
                                                       =======  ==========

Components of net periodic  postretirement benefit cost
- -------------------------------------------------------
Service cost                                       $      781    $    980
Interest cost on projected benefit obligation           3,431       3,523
Return on plan assets                                  (1,544)       (549)
Net amortization and deferral                            (828)       (947)
Curtailment gain                                            -      (2,003)
                                                       -------  ----------
Net periodic postretirement benefit cost           $    1,840    $  1,004
                                                       =======  ==========

   For purposes of measuring year end benefit obligations,  the Company used the
   same discount rates as were used for the pension plan and a 7% annual rate of
   increase  in the  per-capita  cost of  covered  medical  benefits,  gradually
   decreasing to 5% in the year 2040 and remaining at that level thereafter. The
   effect of a 1%  increase  in the  assumed  medical  cost trend rates for each
   future year on the aggregate of the service and interest  cost  components of
   the total postretirement benefit cost would be $378,000 and the effect on the
   accumulated  postretirement  benefit  obligation for health benefits would be
   $3,845,000.  The effect of a 1% decrease in the  assumed  medical  cost trend
   rates for each future year on the  aggregate of the service and interest cost
   components of the total  postretirement  benefit cost would be $(338,000) and
   the effect on the accumulated  postretirement  benefit  obligation for health
   benefits would be $(3,486,000).

   In  August  1999,  the  Company's  Board  of  Directors  approved  a plan  of
   divestiture for the public services  properties.  As such, any pension and/or
   postretirement  gain  or  loss  associated  with  the  divestiture  of  these
   properties will be recognized when realized.



                                      F-31



                              401(k) Savings Plans
                              --------------------
   The Company  sponsors  employee  savings  plans under  section  401(k) of the
   Internal Revenue Code. The plans cover substantially all full-time employees.
   Under the plans, the Company provides matching contributions in Company stock
   based  on  qualified  employee  contributions.  Matching  contributions  were
   $5,850,000, $5,795,000 and $4,883,000 for 1999, 1998 and 1997, respectively.

(20) Commitments and Contingencies:
     -----------------------------

   The  Company  has  budgeted  capital  expenditures  in 2000 of  approximately
   $599,800,000  (including $38,000,000 of non-cash capital lease additions) for
   continuing  operations  and  $169,900,000  for  discontinued  operations  and
   certain commitments have been entered into in connection therewith.

   In  December  1999,  the Company  entered  into an  agreement  with Nortel to
   outsource elements of DMS central office engineering and commissioning of the
   Company's network.  The Company's  commitment under this three year agreement
   is approximately  $69,000,000 for 2000,  $37,000,000 for 2001 and $35,000,000
   for 2002.  The 2000  capital  cost of this  contract  is included in the 2000
   budgeted capital expenditures.

   The Company  conducts  certain of its operations in leased  premises and also
   leases  certain  equipment  and other assets  pursuant to  operating  leases.
   Future minimum rental commitments for all long-term  noncancelable  operating
   leases for continuing operations are as follows:

                               Year         Amount
                         -------------  -------------
                                        ($ in thousands)
                               2000     $    26,363
                               2001          25,610
                               2002          17,237
                               2003          12,342
                               2004           9,219
                            thereafter       13,972
                                          -----------
                              Total     $   104,743
                                          ===========

   Total rental expense included in the Company's  results of operations for the
   years ended December 31, 1999, 1998 and 1997 was $30,855,000, $27,964,000 and
   $19,076,000,  respectively. The Company subleases, on a month to month basis,
   certain  office  space in its  corporate  office to a  charitable  foundation
   formed by its Chairman.

   In 1995, ELI entered into a $110 million construction agency agreement and an
   operating  lease  agreement in connection  with the  construction  of certain
   communications  networks and fiber cable  links.  ELI served as agent for the
   construction of these projects and, upon  completion of each project,  leased
   the  facilities  for a three  year  term,  with one year  renewals  available
   through April 30, 2002. At December 31, 1999 and 1998, ELI was leasing assets
   under this agreement with an original cost of approximately  $108,541,000 and
   $87,426,000  at  December  31,  1997.  ELI has the  option  to  purchase  the
   facilities  at the end of the  lease  terms for the  amount  of the  lessor's
   average  investment  in the  facilities.  Payments  under the lease depend on
   current interest rates, and assuming  continuation of current interest rates,
   payments would  approximate $6.1 million annually through April 30, 2002 and,
   assuming  exercise of the purchase  option,  a final payment of approximately
   $110 million in 2002.  In the event ELI chooses not to exercise  this option,
   ELI is  obligated to arrange for the sale of the  facilities  to an unrelated
   party and is required to pay the lessor any difference  between the net sales
   proceeds and the lessor's investment in the facilities.  However,  any amount
   required  to be paid to the lessor is subject  generally  to a maximum of 80%
   (approximately  $88  million)  of the  lessor's  investment.  The Company has
   guaranteed all obligations of ELI under this operating lease.

   ELI has entered into  various  capital and  operating  leases for fiber optic
   cable to interconnect ELI's local networks with long-haul fiber optic routes.
   The terms of the various agreements covering these routes range from 20 to 25
   years, with varying optional renewal periods.  For certain contracts,  rental
   payments  are  based  on a  percentage  of  ELI's  leased  traffic,  and  are
   exclusive,  subject to certain minimums. For other contracts, certain minimum
   payments are required.

   ELI has also entered into certain  operating  and capital  leases in order to
   develop ELI's local networks, including an operating lease to develop a local
   network in Phoenix and a capital lease in San Francisco.  The operating lease
   in  Phoenix  provides  for  rental  payments  based  on a  percentage  of the
   network's operating income for a period of 15 years. The capital lease in San


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   Francisco is a 30-year  indefeasible and exclusive right to use agreement for
   optical  fibers in the San Francisco Bay Area.  The Phoenix  operating  lease
   network is currently operational, and the San Francisco capital lease network
   is expected to become operational in 2000.

   Minimum  payments on operating  leases are  included in the table above.  For
   payments on capital leases, see Note 7.

   The Company is also a party to contracts with several unrelated long distance
   carriers.  The  contracts  provide  fees based on leased  traffic  subject to
   minimum monthly fees aggregating as follows:

                               Year          Amount
                           -------------  -------------
                                         ($ in thousands)
                               2000     $    36,840
                               2001          31,490
                               2002           6,120
                               2003           5,960
                               2004           4,200
                            thereafter       12,600
                                          -----------
                              Total     $    97,210
                                          ===========

   The  Vermont  Joint  Owners  (VJO),  a  consortium  of 14 Vermont  utilities,
   including  the Company,  have entered into a purchase  power  agreement  with
   Hydro-Quebec.  The agreement contains "step-up" provisions that state that if
   any VJO member  defaults on its  purchase  obligation  under the  contract to
   purchase  power from  Hydro-Quebec  the other VJO  participants  will  assume
   responsibility  for the defaulting  party's share on a pro-rata  basis. As of
   December 31, 1999 and 1998, the Company's  obligation  under the agreement is
   approximately 10% of the total contract.  The two largest participants in the
   VJO represent approximately 46% and 37% of the total contract,  respectively.
   During 1998, these two major  participants  have each experienced  regulatory
   disallowances  that have resulted in credit rating downgrades and stock price
   declines.  Both of these  participants  are in the process of  appealing  the
   regulatory  disallowances;  however,  both  companies  have  stated  that  an
   unfavorable  ruling  could  jeopardize  their  ability to  continue  as going
   concerns.  If either or both of these companies  default on their obligations
   under the Hydro-Quebec agreement, the remaining members of the VJO, including
   the Company,  may be required to pay for a substantially  larger share of the
   VJO's total power  purchase  obligation  for the remainder of the  agreement.
   Such a result could have a materially adverse effect on the financial results
   of the Company.  The purchaser of the Company's Vermont Electric Division has
   agreed at closing to assume the Company's  power purchase  obligations  under
   the  Hydro-Quebec  agreement,  and the Company has agreed to  indemnify  that
   purchaser  against  losses  resulting  from the  "step-up"  provision in that
   agreement.

   The Company is involved in various  claims and legal  actions  arising in the
   ordinary  course of  business.  In the opinion of  management,  the  ultimate
   disposition of these matters, after considering insurance coverages, will not
   have a  material  adverse  effect  on the  Company's  consolidated  financial
   position, results of operations or liquidity.


































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