CITIZENS COMMUNICATIONS COMPANY


                                    FORM 10-Q


                QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)


                     OF THE SECURITIES EXCHANGE ACT OF 1934


                  FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2004






                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-Q
(Mark One)
|X|  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934

                  For the quarterly period ended March 31, 2004
                                                 --------------

                                       or
                                       --

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

              For the transition period from _________to__________

                        Commission file number: 001-11001
                                                ---------

                         CITIZENS COMMUNICATIONS COMPANY
              ----------------------------------------------------
             (Exact name of registrant as specified in its charter)

          Delaware                                         06-0619596
- -------------------------------               ---------------------------------
(State or other jurisdiction of              (I.R.S.Employer Identification No.)
 incorporation or organization)


             3 High Ridge Park
           Stamford, Connecticut                           06905
- -------------------------------------------            ------------
  (Address of principal executive offices)              (Zip Code)

                                 (203) 614-5600
               --------------------------------------------------
              (Registrant's telephone number, including area code)

                                       N/A
               ---------------------------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                  Yes X   No
                                     ---    ---

Indicate  by check mark  whether  the  registrant  is an  accelerated  filer (as
defined in Rule 12b-2 of the Exchange Act).

                                  Yes X   No
                                     ---    ---

The number of shares  outstanding of the  registrant's  Common Stock as of April
30, 2004 was 287,442,334.





                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

                                      Index


                                                                                                     Page No.
                                                                                                     --------
   Part I.  Financial Information (Unaudited)

    Financial Statements

                                                                                                     
       Consolidated Balance Sheets at March 31, 2004 and December 31, 2003                                2

       Consolidated Statements of Operations for the three months ended March 31, 2004 and 2003           3

       Consolidated Statements of Shareholders' Equity for the year ended
       December 31, 2003 and the three months ended March 31, 2004 4

       Consolidated  Statements  of  Comprehensive  Income for the three months ended March
       31, 2004 and 2003
       4

       Consolidated Statements of Cash Flows for the three months ended March 31, 2004 and 2003           5

       Notes to Consolidated Financial Statements                                                         6

     Management's Discussion and Analysis of Financial Condition and Results of Operations               19

     Quantitative and Qualitative Disclosures about Market Risk                                          32

     Controls and Procedures                                                                             34

   Part II.  Other Information

     Legal Proceedings                                                                                   35

     Exhibits and Reports on Form 8-K                                                                    35

     Signature                                                                                           37








                          PART I. FINANCIAL INFORMATION

   Item 1.    Financial Statements
              --------------------


                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                                ($ in thousands)
                                   (Unaudited)


                                                       March 31,   December 31,
                                                         2004         2003
                                                     ------------ -------------
ASSETS
- ------
Current assets:
                                                              
   Cash and cash equivalents                         $   648,012  $   583,671
   Accounts receivable, less allowances of $46,787
    and $47,332 respectively                             222,212      248,473
   Other current assets                                   38,316       40,984
   Assets held for sale                                   24,427       23,130
                                                     ------------ ------------
    Total current assets                                 932,967      896,258

Property, plant and equipment, net                     3,471,513    3,525,640
Goodwill, net                                          1,940,318    1,940,318
Other intangibles, net                                   780,777      812,407
Investments                                               55,374       44,316
Other assets                                             479,084      470,171
                                                     ------------ ------------
       Total assets                                  $ 7,660,033  $ 7,689,110
                                                     ============ ============

LIABILITIES AND EQUITY
- ----------------------
Current liabilities:
   Long-term debt due within one year                $     7,082  $    88,002
   Accounts payable and other current liabilities        433,696      437,225
   Liabilities related to assets held for sale            10,742       11,128
                                                     ------------ ------------
    Total current liabilities                            451,520      536,355

Deferred income taxes                                    467,243      447,056
Customer advances for construction and contributions
 in aid of construction                                   96,078      122,035
Other liabilities                                        314,011      311,602
Equity units                                             460,000      460,000
Long-term debt                                         4,402,108    4,195,629
Company Obligated Mandatorily Redeemable Convertible
 Preferred securities                                           -     201,250

Shareholders' equity:
   Common stock, $0.25 par value (600,000,000 authorized
    shares; 287,078,000 and 284,709,000 outstanding at
    March 31, 2004 and December 31, 2003, respectively,
    and 295,434,000 issued at March 31, 2004 and
    December 31, 2003)                                    73,858       73,858
   Additional paid-in capital                          1,926,400    1,953,317
   Accumulated deficit                                  (322,313)    (365,181)
   Accumulated other comprehensive loss                  (72,434)     (71,676)
   Treasury stock                                       (136,438)    (175,135)
                                                     ------------ ------------
    Total shareholders' equity                         1,469,073    1,415,183
                                                     ------------ ------------
        Total liabilities and equity                 $ 7,660,033  $ 7,689,110
                                                     ============ ============


*  Represents  securities  of a subsidiary  trust,  the sole assets of which are
securities of a subsidiary  partnership,  substantially  all the assets of which
are convertible debentures of the company (see Note 13).


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       2



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
               FOR THE THREE MONTHS ENDED MARCH 31, 2004 AND 2003
                   ($ in thousands, except per-share amounts)
                                   (Unaudited)

                                                                                         2004             2003
                                                                                     --------------  ---------------
                                                                                                    
Revenue                                                                                  $ 558,468        $ 651,862

Operating expenses:
     Cost of services (exclusive of depreciation and amortization)                          57,064          113,219
     Other operating expenses                                                              217,740          235,800
     Depreciation and amortization                                                         143,858          138,548
                                                                                     --------------  ---------------
Total operating expenses                                                                   418,662          487,567
                                                                                     --------------  ---------------

Operating income                                                                           139,806          164,295

Investment and other income, net                                                            25,294           47,919
Interest expense                                                                            97,782          109,023
                                                                                     --------------  ---------------
     Income before income taxes, dividends on convertible preferred
       securities, and cumulative effect of change in accounting principle                  67,318          103,191
Income tax expense                                                                          24,450           39,976
                                                                                     --------------  ---------------

     Income before dividends on convertible preferred securities and
       cumulative effect of change in accounting principle                                  42,868           63,215

Dividends on convertible preferred securities, net of tax benefit
     of $0 and $(963), respectively                                                              -            1,553
                                                                                     --------------  ---------------

     Income before cumulative effect of change in accounting principle                      42,868           61,662

Cumulative effect of change in accounting principle, net of tax
     of $0 and $41,591, respectively                                                             -           65,769
                                                                                     --------------  ---------------
     Net income available to common shareholders                                         $  42,868        $ 127,431
                                                                                     ==============  ===============

Basic income per common share:
     Income before cumulative effect of change in accounting principle                   $    0.15        $    0.22
     Cumulative effect of change in accounting principle                                         -             0.23
                                                                                     --------------  ---------------
      Net income available to common shareholders                                        $    0.15        $    0.45
                                                                                     ==============  ===============

Diluted income per common share:
     Income before cumulative effect of change in accounting principle                   $    0.15        $    0.21
     Cumulative effect of change in accounting principle                                         -             0.22
                                                                                     --------------  ---------------
     Net income available to common shareholders                                         $    0.15        $    0.43
                                                                                     ==============  ===============

              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       3



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
 FOR THE YEAR ENDED DECEMBER 31, 2003 AND THE THREE MONTHS ENDED MARCH 31, 2004
                                ($ in thousands)
                                   (Unaudited)


                                                                  Retained      Accumulated
                                  Common Stock       Additional   Earnings        Other           Treasury Stock         Total
                                ------------------    Paid-In   (Accumulated    Comprehensive  -------------------    Shareholders'
                                Shares    Amount      Capital     Deficit)     Income (Loss)     Shares     Amount      Equity
                                -------- --------   ----------- ------------   --------------- ---------- -----------  ------------

                                                                                            
Balance January 1, 2003         294,080   $73,520  $ 1,943,406  $ (553,033)    $(102,169)        (11,598) $ (189,585)  $1,172,139
  Stock plans                     1,354       338        9,911           -             -             873      14,450       24,699
  Net income                          -         -            -     187,852             -               -           -      187,852
  Other comprehensive income, net
   of tax and reclassifications
   adjustment                         -         -            -           -        30,493               -           -       30,493
                                -------- --------- ------------ -----------    ------------      -------- -----------  -----------
                                295,434    73,858    1,953,317    (365,181)      (71,676)        (10,725)   (175,135)   1,415,183
  Stock plans                         -         -      (26,917)          -             -           2,369      38,697       11,780
  Net income                          -         -            -      42,868             -               -           -       42,868
  Other comprehensive loss, net
   of tax and reclassifications
   adjustment                         -         -            -           -          (758)              -           -         (758)
                                -------- --------- ------------ -----------   ------------       -------- -----------  -----------
                                295,434   $73,858  $ 1,926,400  $ (322,313)    $ (72,434)         (8,356) $ (136,438)  $1,469,073
                                ======== ========= ============ ===========   ============       ======== ===========  ===========


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
               FOR THE THREE MONTHS ENDED MARCH 31, 2004 AND 2003
                                ($ in thousands)
                                   (Unaudited)

                                                For the three months ended March 31,
                                               ---------------------------------------
                                                      2004                2003
                                               -------------------  ------------------

Net income                                               $ 42,868           $ 127,431
Other comprehensive income (loss), net of
  tax and reclassifications adjustments*                     (758)              3,890
                                               -------------------  ------------------
  Total comprehensive income                             $ 42,110           $ 131,321
                                               ===================  ==================


               * Consists of unrealized holding gains/(losses) of
                             marketable securities.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       4



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
               FOR THE THREE MONTHS ENDED MARCH 31, 2004 AND 2003
                                ($ in thousands)

                                                                            2004             2003
                                                                       ---------------  ---------------


                                                                                       
Income before cumulative effect of change in accounting principle         $    42,868        $  61,662
Adjustments to reconcile net income to net cash
   provided by operating activities:
      Depreciation and amortization expense                                   143,858          138,548
      Gain on expiration/settlement of customer advances                      (24,182)          (6,165)
      Gain on capital lease termination                                             -          (40,703)
      Other non-cash adjustments                                                2,870            1,957
      Deferred taxes                                                           20,991           79,808
      Change in accounts receivable                                            20,799           24,281
      Change in accounts payable and other liabilities                         (2,690)         (71,428)
      Change in other current assets                                            2,668           12,392
                                                                       ---------------  ---------------
Net cash provided by operating activities                                     207,182          200,352

Cash flows from investing activities:
      Proceeds from sale of assets, net of selling expenses                         -              553
      Capital expenditures                                                    (55,188)         (47,752)
      Securities purchased                                                          -              (22)
                                                                       ---------------  ---------------
Net cash used by investing activities                                         (55,188)         (47,221)

Cash flows from financing activities:
      Long-term debt principal payments                                       (93,560)         (89,438)
      Issuance of common stock                                                  7,682            3,198
      Repayment of customer advances for
        construction and contributions in aid of construction                  (1,775)          (4,145)
                                                                       ---------------  ---------------
Net cash used by financing activities                                         (87,653)         (90,385)

Increase in cash and cash equivalents                                          64,341           62,746
Cash and cash equivalents at January 1,                                       583,671          393,177
                                                                       ---------------  ---------------

Cash and cash equivalents at March 31,                                    $   648,012        $ 455,923
                                                                       ===============  ===============

Cash paid during the period for:
      Interest                                                            $    98,062        $ 107,982
      Income taxes                                                        $       227        $     310

Non-cash investing and financing activities:
      Change in fair value of interest rate swaps                         $     7,363        $     711
      Note receivable from sale of assets                                 $         -        $  21,306


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.

                                       5

                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

(1)  Summary of Significant Accounting Policies:
     ------------------------------------------
     (a)  Basis of Presentation  and Use of Estimates:  Citizens  Communications
          Company and its  subsidiaries  are  referred to as "we," "us" "our" or
          the  "Company" in this report.  Our unaudited  consolidated  financial
          statements have been prepared in accordance with accounting principles
          generally  accepted in the United States of America  (GAAP) and should
          be read in conjunction with the consolidated  financial statements and
          notes  included  in our  2003  Annual  Report  on Form  10-K.  Certain
          reclassifications  of balances  previously  reported have been made to
          conform to current presentation. All significant intercompany balances
          and  transactions  have  been  eliminated  in   consolidation.   These
          unaudited  consolidated  financial statements include all adjustments,
          which consist of normal recurring accruals necessary to present fairly
          the results for the interim periods shown.

          The  preparation  of  financial  statements  in  conformity  with GAAP
          requires management to make estimates and assumptions which affect the
          amounts of assets, liabilities,  revenue and expenses we have reported
          and our disclosure of contingent assets and liabilities at the date of
          the  financial  statements.  Actual  results  may  differ  from  those
          estimates.  We believe that our critical  estimates  are  depreciation
          rates,  pension  assumptions,   calculations  of  impairment  amounts,
          reserves established for receivables, income taxes and contingencies.

          Certain information and footnote disclosures have been excluded and/or
          condensed  pursuant to Securities  and Exchange  Commission  rules and
          regulations.  The results of the interim  periods are not  necessarily
          indicative of the results for the full year.

     (b)  Cash Equivalents:
          We consider all highly liquid investments with an original maturity of
          three months or less to be cash equivalents.

     (c)  Revenue Recognition:
          Incumbent  Local Exchange  Carrier (ILEC) - Revenue is recognized when
          services are provided or when  products  are  delivered to  customers.
          Revenue that is billed in advance includes:  monthly recurring network
          access services,  special access services and monthly  recurring local
          line  charges.  The  unearned  portion of this  revenue  is  initially
          deferred  as  a  component  of  other  current   liabilities   on  our
          consolidated  balance sheet and  recognized in revenue over the period
          that the  services  are  provided.  Revenue  that is billed in arrears
          includes:  non-recurring  network  access  services,  switched  access
          services, non-recurring local services and long-distance services. The
          earned but unbilled  portion of this revenue is  recognized in revenue
          in our statement of operations  and accrued in accounts  receivable in
          the period that the services are provided. Excise taxes are recognized
          as a liability when billed. Installation fees and their related direct
          and incremental costs are initially deferred and recognized as revenue
          and  expense  over the  average  term of a customer  relationship.  We
          recognize as current period expense the portion of installation  costs
          that exceeds installation fee revenue.

          Electric  Lightwave,  Inc.  (ELI) -  Revenue  is  recognized  when the
          services are provided. Revenue from long-term prepaid network services
          agreements  including  Indefeasible  Rights to Use (IRU), are deferred
          and recognized on a straight-line  basis over the terms of the related
          agreements. Installation fees and their related direct and incremental
          costs are  initially  deferred and  recognized  as revenue and expense
          over the average  term of a customer  relationship.  We  recognize  as
          current period expense the portion of installation  costs that exceeds
          installation fee revenue.

     (d)  Goodwill and Other Intangibles:
          Intangibles represent the excess of purchase price over the fair value
          of identifiable  tangible  assets  acquired.  We undertake  studies to
          determine  the fair  values of assets  and  liabilities  acquired  and
          allocate   purchase  prices  to  assets  and  liabilities,   including
          property,  plant  and  equipment,   goodwill  and  other  identifiable
          intangibles.  On January 1, 2002,  we adopted  Statement  of Financial
          Accounting  Standards  (SFAS) No. 142,  "Goodwill and Other Intangible
          Assets,"  which  applies to all goodwill and other  intangible  assets
          recognized  in the  statement  of  financial  position  at that  date,
          regardless  of  when  the  assets  were  initially  recognized.   This
          statement requires that goodwill and other intangibles with indefinite
          useful lives no longer be amortized to earnings, but instead be tested
          for  impairment,  at least  annually.  In  performing  this test,  the
          Company first compares the carrying  amount of its reporting  units to
          their respective fair values.  If the carrying amount of any reporting
          unit  exceeds its fair value,  the Company is required to perform step

                                       6

          two of the impairment  test by comparing the implied fair value of the
          reporting unit's goodwill with its carrying  amount.  The amortization
          of goodwill and other  intangibles with indefinite useful lives ceased
          upon adoption of the statement on January 1, 2002. We annually (during
          the fourth  quarter)  examine the  carrying  value of our goodwill and
          trade name to determine whether there are any impairment losses.

          SFAS No. 142 also  requires  that  intangible  assets  with  estimated
          useful  lives be  amortized  over  those  lives  and be  reviewed  for
          impairment in accordance with SFAS No. 144, "Accounting for Impairment
          or Disposal of Long-Lived  Assets" to determine whether any changes to
          these lives are required.  We periodically reassess the useful life of
          our intangible assets with estimated useful lives to determine whether
          any changes to those lives are required.

     (e)  Impairment of Long-Lived  Assets and Long-Lived  Assets to Be Disposed
          of:
          We adopted SFAS No. 144, "Accounting for the Impairment or Disposal of
          Long-Lived  Assets" as of January 1, 2002. In accordance with SFAS No.
          144, we review  long-lived  assets to be held and used and  long-lived
          assets to be disposed of, including  intangible  assets with estimated
          useful  lives,   for   impairment   whenever   events  or  changes  in
          circumstances indicate that the carrying amount of such assets may not
          be  recoverable.  Recoverability  of  assets  to be held  and  used is
          measured by comparing  the carrying  amount of the asset to the future
          undiscounted  net cash flows  expected to be  generated  by the asset.
          Recoverability  of assets held for sale is measured by  comparing  the
          carrying amount of the assets to their estimated fair market value. If
          any assets are  considered to be impaired,  the impairment is measured
          by the amount by which the carrying  amount of the assets  exceeds the
          estimated fair value.

          We ceased to record  depreciation  expense on the gas assets  held for
          sale  effective  October 1, 2000 and on the  electric  assets held for
          sale effective January 1, 2001 (see Note 6).

     (f)  Derivative Instruments and Hedging Activities:
          We account  for  derivative  instruments  and  hedging  activities  in
          accordance with SFAS No. 133,  "Accounting for Derivative  Instruments
          and  Hedging  Activities,"  as  amended.  SFAS No.  133,  as  amended,
          requires that all derivative instruments, such as interest rate swaps,
          be recognized in the financial  statements  and measured at fair value
          regardless of the purpose or intent of holding them.

          We have  interest rate swap  arrangements  related to a portion of our
          fixed rate debt. These hedge strategies satisfy the fair value hedging
          requirements  of SFAS No.  133.  As a  result,  the fair  value of the
          hedges is carried on the balance sheet in other current assets and the
          related underlying  liabilities are also adjusted to fair value by the
          same amount.

     (g)  Employee Stock Plans:
          We have various employee stock-based  compensation plans. Awards under
          these plans are granted to eligible officers, management employees and
          non-management employees.  Awards may be made in the form of incentive
          stock options, non-qualified stock options, stock appreciation rights,
          restricted stock or other stock based awards.  As permitted by current
          accounting rules, we apply Accounting  Principles Board Opinions (APB)
          No. 25 and related  interpretations  in  accounting  for the  employee
          stock plans  resulting in the use of the intrinsic  value to value the
          stock.

          SFAS No. 123,  "Accounting for Stock-Based  Compensation" and SFAS No.
          148,  "Accounting  for  Stock-Based   Compensation  -  Transition  and
          Disclosure,  an amendment of SFAS No. 123," established accounting and
          disclosure  requirements using a fair-value-based method of accounting
          for stock-based employee  compensation plans. As permitted by existing
          accounting standards, the Company has elected to continue to apply the
          intrinsic-valued-based  method of accounting  described above, and has
          adopted only the disclosure requirements of SFAS No. 123, as amended.

          We  provide  pro forma net  income and pro forma net income per common
          share  disclosures  for employee  stock option grants made in 1995 and
          thereafter on the fair value of the options at the date of grant.  For
          purposes  of  presenting  pro  forma  information,  the fair  value of
          options  granted is computed  using the Black  Scholes  option-pricing
          model.

                                       7

          Had we  determined  compensation  cost  based on the fair value at the
          grant date for the Management  Equity  Incentive  Plan (MEIP),  Equity
          Incentive  Plan  (EIP),   Employee  Stock  Purchase  Plan  (ESPP)  and
          Directors'  Deferred Fee Equity Plan, our pro forma net income and net
          income per common share available for common  shareholders  would have
          been as follows:


                                                               Three Months Ended March 31,
                                                               ----------------------------
                                                                    2004           2003
                                                               ------------    ------------
             ($ in thousands)

                                                                         
             Net income available              As reported     $    42,868     $ 127,431
             for common shareholders

             Add: Stock-based employee
             compensation expense included
             in reported net income, net of
             related tax effects
                                                                     2,091
                                                                                   1,028

             Deduct: Total stock-based
             employee compensation expense
             determined under fair
             value based method for all
             awards, net of related tax
             effects                                                (4,058)       (3,327)
                                                               -----------    ----------

                                               Pro forma       $    40,901     $ 125,132
                                                               ===========    ==========

             Net income per common share
             available for common
             shareholders                      As reported:
                                                  Basic        $      0.15     $    0.45
                                                  Diluted             0.15          0.43
                                               Pro forma:
                                                  Basic        $      0.14     $    0.44
                                                  Diluted             0.14          0.42


     (h)  Net Income Per Common Share Available for Common Shareholders:
          Basic net income  per  common  share is  computed  using the  weighted
          average  number of common shares  outstanding  during the period being
          reported on. Except when the effect would be antidilutive, diluted net
          income per common share  reflects  the dilutive  effect of the assumed
          exercise  of stock  options  using the  treasury  stock  method at the
          beginning  of the period  being  reported on as well as common  shares
          that would result from the conversion of convertible  preferred stock.
          In addition, the related interest on preferred stock dividends (net of
          tax) is  added  back  to  income  since  it  would  not be paid if the
          preferred stock was converted to common stock.

(2)  Recent Accounting Literature and Changes in Accounting Principles:
     -----------------------------------------------------------------

     Accounting for Asset Retirement Obligations
     -------------------------------------------
     In June 2001, the Financial  Accounting  Standards Board (FASB) issued SFAS
     No. 143, "Accounting for Asset Retirement Obligations." We adopted SFAS No.
     143 effective January 1, 2003. As a result of our adoption of SFAS No. 143,
     we recognized an after tax non-cash gain of approximately $65,769,000. This
     gain  resulted  from the  elimination  of the  cumulative  cost of  removal
     included in accumulated  depreciation as a cumulative effect of a change in
     accounting principle in our statement of operations in the first quarter of
     2003 as the  Company  has no legal  obligation  to  remove  certain  of its
     long-lived assets.

                                       8


     Exit or Disposal Activities
     ---------------------------
     In June  2002,  the  FASB  issued  SFAS  No.  146,  "Accounting  for  Costs
     Associated  with Exit or Disposal  Activities,"  which  nullified  Emerging
     Issues Task Force (EITF) Issue No. 94-3, "Liability Recognition for Certain
     Employee  Termination  Benefits and Other Costs to Exit an Activity."  SFAS
     No. 146 requires  that a liability  for a cost  associated  with an exit or
     disposal activity be recognized when the liability is incurred, rather than
     on the date of commitment to an exit plan.  This Statement is effective for
     exit or disposal  activities that are initiated after December 31, 2002. We
     adopted  SFAS No. 146 on January 1, 2003.  The adoption of SFAS No. 146 did
     not have any  material  impact on our  financial  position  or  results  of
     operations.

     Guarantees
     ----------
     In November  2002, the FASB issued FASB  Interpretation  No. 45 ("FIN 45"),
     "Guarantor's   Accounting  and  Disclosure   Requirements  for  Guarantees,
     Including  Guarantees  of  Indebtedness  of Others." FIN 45 requires that a
     guarantor be required to  recognize,  at the  inception  of a guarantee,  a
     liability for the fair value of the obligation assumed under the guarantee.
     FIN 45 also requires  additional  disclosures by a guarantor in its interim
     and annual financial  statements about the obligations  associated with the
     guarantee.  The provisions of FIN 45 are effective for guarantees issued or
     modified after December 31, 2002, whereas the disclosure  requirements were
     effective for financial  statements  for periods  ending after December 15,
     2002.  The  adoption of FIN 45 on January 1, 2003 did not have any material
     impact on our financial position or results of operations.

     Variable Interest Entities
     --------------------------
     In  December  2003,  the FASB issued  FASB  Interpretation  No. 46 (revised
     December 2003) ("FIN 46R"),  "Consolidation of Variable Interest Entities,"
     which addresses how a business  enterprise should evaluate whether it has a
     controlling financial interest in an entity through means other than voting
     rights and accordingly should consolidate the entity. FIN 46R replaces FASB
     Interpretation No. 46, "Consolidation of Variable Interest Entities," which
     was issued in January  2003.  We are  required to apply FIN 46R to variable
     interests in variable  interest entities or VIEs created after December 31,
     2003.  For any VIEs  that  must be  consolidated  under  FIN 46R that  were
     created before January 1, 2004, the assets,  liabilities and noncontrolling
     interests of the VIE initially would be measured at their carrying  amounts
     with any  difference  between the net amount added to the balance sheet and
     any  previously  recognized  interest  being  recognized as the  cumulative
     effect of an accounting  change. If determining the carrying amounts is not
     practicable,  fair value at the date FIN 46R first  applies  may be used to
     measure the assets,  liabilities and noncontrolling interest of the VIE. We
     reviewed all of our investments  and determined that the EPPICS,  issued by
     our consolidated wholly-owned subsidiary,  Citizens Utilities Trust and the
     related Citizens  Utilities  Capital L.P., were our only VIEs. The adoption
     of FIN 46R on  January  1,  2004 did not have any  material  impact  on our
     financial position or results of operations.

     Derivative Instruments and Hedging
     ----------------------------------
     In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on
     Derivative  Instruments and Hedging," which clarifies financial  accounting
     and reporting for derivative  instruments including derivative  instruments
     embedded in other  contracts.  This  Statement is effective  for  contracts
     entered into or modified  after June 30,  2003.  We adopted SFAS No. 149 on
     July 1, 2003. The adoption of SFAS No. 149 did not have any material impact
     on our financial position or results of operations.

     Financial Instruments with Characteristics of Both Liabilities and Equity
     -------------------------------------------------------------------------
     In May  2003,  the  FASB  issued  SFAS No.  150,  "Accounting  for  Certain
     Financial Instruments with Characteristics of Both Liabilities and Equity."
     The Statement  establishes standards for the classification and measurement
     of certain financial  instruments with  characteristics of both liabilities
     and equity. Generally, the Statement is effective for financial instruments
     entered into or modified  after May 31, 2003 and is otherwise  effective at
     the beginning of the first interim period beginning after June 15, 2003. We
     adopted the  provisions of the  Statement on July 1, 2003.  The adoption of
     SFAS No. 150 did not have any material impact on our financial  position or
     results of operations.

     Pension and Other Postretirement Benefits
     -----------------------------------------
     In  December  2003,  the FASB issued  SFAS No. 132  (revised),  "Employers'
     Disclosures  about  Pensions  and  Other  Postretirement   Benefits."  This
     Statement retains and revises the disclosure  requirements contained in the
     original   statement.   It  requires   additional   disclosures   including
     information  describing  the  types of plan  assets,  investment  strategy,
     measurement  date(s),  plan obligations,  cash flows, and components of net
     periodic  benefit cost  recognized in interim  periods.  This  statement is
     effective for fiscal years ending after  December 15, 2003. We have adopted
     the expanded disclosure requirements of SFAS No. 132 (revised).


                                       9


     The FASB  also  recently  issued  an  Exposure  Draft  that  would  require
     stock-based  employee  compensation  to be recorded as a charge to earnings
     beginning in 2005. We will continue to monitor the progress on the issuance
     of this standard.

(3)  Accounts Receivable:
     -------------------
     The components of accounts  receivable,  net at March 31, 2004 and December
     31, 2003 are as follows:



($ in thousands)                             March 31, 2004    December 31, 2003
                                            ----------------- ---------------------

                                                                   
Customers                                          $ 232,389             $ 247,894
Other                                                 36,610                47,911
Less:  Allowance for doubtful accounts               (46,787)              (47,332)
                                            ----------------- ---------------------
   Accounts receivable, net                        $ 222,212             $ 248,473
                                            ================= =====================


     The Company  maintains an allowance  for  estimated  bad debts based on its
     estimate of collectibility of its accounts  receivables.  Bad debt expense,
     which is recorded as a reduction of revenue,  was $3,709,000 and $4,646,000
     for the three  months  ended  March 31,  2004 and  2003,  respectively.  In
     addition,   additional   reserves  are  provided  for  known  or  impending
     telecommunications  bankruptcies,  disputes or other significant collection
     issues.

(4)  Property, Plant and Equipment, Net:
     ----------------------------------
     Property, plant and equipment at March 31, 2004 and December 31, 2003 is as
     follows:


        ($ in thousands)                            March 31, 2004        December 31, 2003
                                                  --------------------   ---------------------

                                                                            
        Property, plant and equipment                     $ 6,295,803             $ 6,221,307
        Less: accumulated depreciation                     (2,824,290)             (2,695,667)
                                                  --------------------   ---------------------
             Property, plant and equipment, net           $ 3,471,513             $ 3,525,640
                                                  ====================   =====================

     Depreciation  expense is principally  based on the composite  group method.
     Depreciation expense was $112,228,000 and $106,836,000 for the three months
     ended March 31, 2004 and 2003, respectively.  Effective January 1, 2003, as
     a result of the adoption of SFAS No. 143,  "Accounting for Asset Retirement
     Obligations,"  we ceased  recognition  of the cost of removal  provision in
     depreciation expense and eliminated the cumulative cost of removal included
     in  accumulated  depreciation.   In  addition,  we  increased  the  average
     depreciable lives for certain of our equipment in our ILEC segment. As part
     of the preparation  and adoption of SFAS No. 143, we analyzed  depreciation
     rates for the ILEC  segment  and  compared  them to industry  averages  and
     historical  expense  data.  Based on this  review,  the Company  identified
     certain  assets for which the  Company's  analysis of  historical/estimated
     lives indicated that the existing  estimated  depreciable  life was shorter
     than such revised estimates.  This change in estimates reduced depreciation
     expense by $9,957,000,  or $0.02 per share, for the quarter ended March 31,
     2003.

     We ceased to record  depreciation  expense on the gas assets  held for sale
     effective  October  1,  2000  and on the  electric  assets  held  for  sale
     effective January 1, 2001 (see Note 6).

(5)  Dispositions:
     ------------
     On April 1, 2003,  we completed  the sale of  approximately  11,000  access
     lines in North Dakota for  approximately  $25,700,000  in cash. The pre-tax
     gain on the sale was $2,274,000.

     On  April 4,  2003,  we  completed  the  sale of our  wireless  partnership
     interest in Wisconsin for  approximately  $7,500,000  in cash.  The pre-tax
     gain on the sale was $2,173,000.


                                       10

(6)  Net Assets Held for Sale:
     ------------------------
     On August 24, 1999,  our Board of Directors  approved a plan of divestiture
     for our public utilities  services  businesses,  which included our gas and
     electric  businesses.  As of  April  1,  2004,  we have  sold  all of these
     properties.  With the closing of this final utility sale, we have completed
     our utility divestiture program.

          Electric and Gas
          ----------------
          On August 8, 2003,  we completed the sale of The Gas Company in Hawaii
          division for $119,290,000 in cash and assumed liabilities. The pre-tax
          loss on the sale recognized in 2003 was $19,180,000.

          On August 11,  2003,  we  completed  the sale of our  Arizona  gas and
          electric  divisions for  $224,100,000 in cash. The pre-tax loss on the
          sale recognized in 2003 was $18,491,000.

          On December 2, 2003, we completed the sale of substantially all of our
          Vermont electric division's transmission assets for $7,344,000 million
          in cash (less  $1,837,000  in refunds to  customers  as ordered by the
          Vermont Public Service Board).

     Our remaining electric property was sold on April 1, 2004 and is classified
     as  "assets  held for sale" and  "liabilities  related  to assets  held for
     sale,"  respectively  for the quarter ended March 31, 2004.  The net assets
     have  been  written  down to  $13,685,000,  our  best  estimate  of the net
     realizable value upon sale.

     Summarized  balance sheet information for the electric  operations  (assets
     held for sale) is set forth below:



($ in thousands)                                  March 31, 2004       December 31, 2003
                                                --------------------   -------------------

                                                                           
Current assets                                             $  5,248              $  4,688
Net property, plant and equipment                             7,744                 7,225
Other assets                                                 11,435                11,217
                                                --------------------   -------------------
Total assets held for sale                                 $ 24,427              $ 23,130
                                                ====================   ===================

Current liabilities                                        $  3,164              $  3,651
Other liabilities                                             7,578                 7,477
                                                --------------------   -------------------
Total liabilities related to assets held for
  sale                                                     $ 10,742              $ 11,128
                                                ====================   ===================


(7)  Intangibles:
     -----------
     Intangibles at March 31, 2004 and December 31, 2003 are as follows:



       ($ in thousands)                                     March 31, 2004         December 31, 2003
                                                        ------------------------  ---------------------

                                                                                  
       Customer base - amortizable over 96 months                   $   995,853            $   995,853
       Trade name - non-amortizable                                     122,058                122,058
                                                        ------------------------  ---------------------
          Other intangibles                                           1,117,911              1,117,911
       Accumulated amortization                                        (337,134)              (305,504)
                                                        ------------------------  ---------------------
           Total other intangibles, net                             $   780,777            $   812,407
                                                        ========================  =====================


     Amortization  expense was  $31,630,000 and $31,712,000 for the three months
     ended March 31, 2004 and 2003, respectively.  Amortization expense for each
     of the next five years, based on our estimate of useful lives, is estimated
     to be $126,520,000 per year.


                                       11


(8)  Long-Term Debt:
     --------------
     The activity in our long-term debt from December 31, 2003 to March 31, 2004
     is as follows:



                                                             Three Months Ended March 31, 2004
                                                   -------------------------------------------------------
                                                                                                             Interest
                                                                                                             Rate* at
                                     December 31,                Interest                     March 31,      March 31,
($ in thousands)                        2003         Payments   Rate Swap        Other          2004           2004
                                     ------------    --------   ---------      ---------      ---------      ---------


FIXED RATE

  Rural Utilities Service Loan
                                                                                             
   Contracts                         $     30,010   $   (226)     $     -     $       -     $    29,784        6.210%
  Senior Unsecured Debt                 4,167,123    (80,955)       7,363             -       4,093,531        8.183%

  EPPICS** (reclassified as a
   result of adopting FIN 46R)                  -          -            -       211,756         211,756          5.0%

  Equity Units                            460,000          -            -             -         460,000        7.480%

  ELI Notes                                 5,975          -            -             -           5,975        6.232%
  ELI Capital Leases                       10,061        (75)           -             -           9,986        9.746%
  Industrial Development Revenue
   Bonds                                   70,440    (12,300)           -             -          58,140        5.559%
  Other                                        22         (4)           -             -              18       12.987%
                                     ------------   ----------    --------    ---------      ----------

TOTAL LONG TERM DEBT                 $  4,743,631   $ (93,560)    $ 7,363     $ 211,756     $ 4,869,190
                                     ------------   ==========    ========    =========     -----------

  Less:  Current Portion                 (88,002)                                                (7,082)
  Less:  Equity Units                   (460,000)                                              (460,000)
                                     ------------                                           -----------
                                     $  4,195,629                                           $ 4,402,108
                                     ============                                           ===========



* Interest rate includes  amortization of debt issuance expenses,  debt premiums
or discounts.  The interest  rate for Rural  Utilities  Service Loan  Contracts,
Senior  Unsecured  Debt, and Industrial  Development  Revenue Bonds  represent a
weighted average of multiple issuances.

** In  accordance  with FIN 46R,  the Trust  holding  the EPPICS and the related
Citizens  Utilities  Capital L.P. are now  deconsolidated  (see Note 13). No new
debt has been issued and our debt to outside third parties remains  unchanged at
$201,250,000.

     On  January  15,  2004 we  repaid at  maturity  the  remaining  outstanding
     $80,955,000 of our 7.45% Debentures due January 15, 2004.

     On  January  15,  2004,  we  redeemed  at 101%  the  remaining  outstanding
     $12,300,000 of our Hawaii Special Purpose  Revenue Bonds,  Series 1993A and
     Series 1993B.

     Total future minimum cash payment  commitments over the next 23 years under
     ELI's  long-term  capital  leases  amounted to  $29,522,000 as of March 31,
     2004.

                                       12


(9)  Net Income Per Common Share:
     ---------------------------
     The reconciliation of the income per common share calculation for the three
     months ended March 31, 2004 and 2003, respectively, is as follows:



($ in thousands, except per-share amounts)                         For the three months ended March 31,
                                                                  ----------------------------------------
                                                                          2004                 2003
                                                                  -------------------  -------------------
Net income used for basic and diluted earnings
- ----------------------------------------------
   per common share:
   ----------------
Income before cumulative effect of change in
                                                                                           
   accounting principle                                                     $ 42,868            $  61,662
Cumulative effect of change in accounting principle                                -               65,769
                                                                  -------------------  -------------------
Total basic net income available to common shareholders                     $ 42,868            $ 127,431
                                                                  ===================  ===================

Effect of conversion of preferred securities                                   1,585                1,553
                                                                  -------------------  -------------------
Total diluted net income available to common shareholders                   $ 44,453            $ 128,984
                                                                  ===================  ===================

Basic earnings per common share:
- -------------------------------
Weighted-average shares outstanding - basic                                  283,990              281,637
                                                                  -------------------  -------------------
Income before cumulative effect of change in
   accounting principle                                                     $   0.15            $    0.22
Cumulative effect of change in accounting principle                                -                 0.23
                                                                  -------------------  -------------------
Net income available to common shareholders                                 $   0.15            $    0.45
                                                                  ===================  ===================

Diluted earnings per common share:
- ---------------------------------
Weighted-average shares outstanding                                          283,990              281,637
Effect of dilutive shares                                                      5,578                4,398
Effect of conversion of preferred securities                                  15,134               15,134
                                                                  -------------------  -------------------
Weighted-average shares outstanding - diluted                                304,702              301,169
                                                                  ===================  ===================
Income before cumulative effect of change in
   accounting principle                                                     $   0.15            $    0.21
Cumulative effect of change in accounting principle                                -                 0.22
                                                                  -------------------  -------------------
Net income available to common shareholders                                 $   0.15            $    0.43
                                                                  ===================  ===================


     For the three  months  ended March 31, 2004 and 2003,  options of 7,414,000
     and  11,361,000,  respectively,  at exercise  prices ranging from $10.24 to
     $21.47  issuable under employee  compensation  plans were excluded from the
     computation  of diluted EPS for those periods  because the exercise  prices
     were greater than the average market price of common shares and, therefore,
     the effect would be antidilutive.

     In addition, for the three months ended March 31, 2004 and 2003, restricted
     stock awards of 2,639,000 and 1,553,000 shares, respectively,  are excluded
     from our basic  weighted  average  shares  outstanding  and included in our
     dilutive  shares  until  the  shares  are no  longer  contingent  upon  the
     satisfaction of all specified conditions.

     We also have 18,400,000  potentially dilutive equity units with each equity
     unit  consisting  of a 6.75%  senior note due 2006 and a purchase  contract
     (warrant) for our common stock. The purchase contract  obligates the holder
     to purchase from us, no later than August 17, 2004 for a purchase  price of
     $25, the following number of shares of our common stock:

          *    1.7218 shares,  if the average  closing price of our common stock
               over the 20-day  trading  period  ending on the third trading day
               prior to August 17, 2004 equals or exceeds $14.52;
          *    A number of shares having a value,  based on the average  closing
               price over that  period,  equal to $25,  if the  average  closing
               price of our  common  stock  over the same  period  is less  than
               $14.52, but greater than $12.10; and
          *    2.0661 shares,  if the average  closing price of our common stock
               over the same period is less than or equal to $12.10.


                                       13


     These  securities  have no impact on the computation of diluted EPS for all
     periods reflected above.

     We  also  have  4,025,000  shares  of  potentially   dilutive   Mandatorily
     Redeemable  Convertible  Preferred  Securities  which are convertible  into
     common stock at a 3.76 to 1 ratio at an exercise  price of $13.30 per share
     that have been included in the diluted income per common share  calculation
     for the periods ended March 31, 2004 and 2003.

(10) Segment Information:
     -------------------
     We operate in three  segments,  ILEC,  ELI (a  competitive  local  exchange
     carrier (CLEC)), and electric. The ILEC segment provides both regulated and
     unregulated communications services to residential,  business and wholesale
     customers and is typically the incumbent provider in its service areas. Our
     remaining  electric property was sold on April 1, 2004 and is classified as
     "assets  held for sale" and  "liabilities  related to assets held for sale"
     for the quarter ended March 31, 2004.

     As an ILEC,  we compete  with CLECs that may operate in our  markets.  As a
     CLEC, we provide telecommunications services, principally to businesses, in
     competition with the ILEC. As a CLEC, we frequently  obtain the "last mile"
     access to customers  through  arrangements  with the applicable ILEC. ILECs
     and CLECs are subject to  different  regulatory  frameworks  of the Federal
     Communications Commission (FCC). Our ILEC operations and ELI do not compete
     with each other.

     As permitted by SFAS No. 131, we have utilized the aggregation  criteria in
     combining our markets  because all of the Company's ILEC  properties  share
     similar  economic  characteristics:  they  provide  the same  products  and
     services to similar  customers  using  comparable  technologies  in all the
     states  we  operate.   The  regulatory   structure  is  generally  similar.
     Differences  in  the  regulatory  regime  of  a  particular  state  do  not
     materially  impact the economic  characteristics  or operating results of a
     particular property.



($ in thousands)                               For the three months ended March 31, 2004
                                      ------------------------------------------------------------
                                                                                        Total
                                          ILEC             ELI          Electric       Segments
                                      --------------  -------------- --------------- -------------
                                                                            
Revenue                                   $ 508,968        $ 39,765         $ 9,735     $ 558,468
Depreciation and amortization               138,023           5,835               -       143,858
Operating income (loss)                     138,718           2,390          (1,302)      139,806
Capital expenditures, net                    52,853           1,762             573        55,188

($ in thousands)                                        For the three months ended March 31, 2003
                                      ---------------------------------------------------------------------------
                                                                                                       Total
                                          ILEC             ELI            Gas          Electric      Segments
                                      --------------  -------------- --------------- ------------- --------------
Revenue                                   $ 513,609        $ 41,093        $ 63,532      $ 33,628      $ 651,862
Depreciation and amortization               132,355           6,193               -             -        138,548
Operating income                            146,915             535          11,851         4,994        164,295
Capital expenditures, net                    37,877           1,147           3,169         5,145         47,338


     The  following  table  reconciles  sector  capital  expenditures  to  total
     consolidated capital expenditures.

($ in thousands)                       For the three months ended
                                                March 31,
                                      ------------------------------
                                          2004            2003
                                      --------------  --------------
Total segment capital expenditures         $ 55,188        $ 47,338
General capital expenditures                      -             414
                                      --------------  --------------
Consolidated reported capital
   expenditures                            $ 55,188        $ 47,752
                                      ==============  ==============

                                       14

(11) Derivative Instruments and Hedging Activities:
     ---------------------------------------------
     Interest rate swap  agreements are used to hedge a portion of our debt that
     is  subject  to  fixed  interest  rates.   Under  our  interest  rate  swap
     agreements, we agree to pay an amount equal to a specified variable rate of
     interest  times a notional  principal  amount,  and to receive in return an
     amount equal to a specified  fixed rate of interest times the same notional
     principal amount.  The notional amounts of the contracts are not exchanged.
     No other cash payments are made unless the agreement is terminated prior to
     maturity,  in which case the  amount  paid or  received  in  settlement  is
     established  by agreement at the time of  termination  and  represents  the
     market  value,  at the then  current  rate of  interest,  of the  remaining
     obligations to exchange payments under the terms of the contracts.

     The  interest  rate  swap  contracts  are  reflected  at fair  value in our
     consolidated balance sheet and the related portion of fixed-rate debt being
     hedged is  reflected at an amount equal to the sum of its book value and an
     amount  representing  the  change  in fair  value of the  debt  obligations
     attributable  to the interest rate risk being  hedged.  Changes in the fair
     value of interest rate swap  contracts,  and the offsetting  changes in the
     adjusted carrying value of the related portion of the fixed-rate debt being
     hedged,  are  recognized  in the  consolidated  statements of operations in
     interest expense. The notional amounts of fixed-rate indebtedness hedged as
     of March 31, 2004 and December 31, 2003 was  $400,000,000.  Such  contracts
     require us to pay variable rates of interest  (estimated  average pay rates
     of approximately  5.40% as of March 31, 2004 and approximately  5.46% as of
     December 31,  2003) and receive  fixed rates of interest  (average  receive
     rate of 8.38% as of March 31, 2004 and December 31,  2004).  The fair value
     of these  derivatives is reflected in other assets as of March 31, 2004, in
     the  amount  of  $17,964,000  and the  related  underlying  debt  has  been
     increased by a like amount.  The amounts  received  during the three months
     ended March 31, 2004 as a result of these contracts  amounted to $1,495,000
     and are included as a reduction of interest expense.

     We do not anticipate any nonperformance by counterparties to its derivative
     contracts as all counterparties have investment grade credit ratings.

(12) Investment and Other Income, Net:
     --------------------------------
     The components of investment and other income, net are as follows:


                                                          Three Months Ended March 31,
                                                       ------------------------------------
($ in thousands)                                             2004               2003
                                                       -----------------  -----------------
                                                                            
Investment income                                              $  3,035           $  3,057
Gain on capital lease termination                                     -             40,703
Gain on expiration/settlement of customer advances               24,182              6,165
Loss on sale of assets                                            1,370              1,650
Other, net                                                         (553)              (356)
                                                       -----------------  -----------------
     Total investment and other income, net                    $ 25,294           $ 47,919
                                                       =================  =================

     During 2003 and 2004,  we  recognized  income in  connection  with  certain
     retained  liabilities  associated with customer  advances for  construction
     from  our  disposed  water  properties,  as  a  result  of  some  of  these
     liabilities  terminating.  During 2003,  we recognized a gain in connection
     with a capital lease  termination at ELI. Loss on sale of assets represents
     the loss  recognized  on the sale of fixed  assets in 2004,  and in 2003 is
     attributable to the sale of our Plano office building.

(13) Company Obligated Mandatorily Redeemable Convertible Preferred Securities:
     -------------------------------------------------------------------------
     In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust
     (the Trust),  issued, in an underwritten public offering,  4,025,000 shares
     of  5%  Company  Obligated  Mandatorily  Redeemable  Convertible  Preferred
     Securities  due 2036 (Trust  Convertible  Preferred  Securities or EPPICS),
     representing preferred undivided interests in the assets of the Trust, with
     a  liquidation  preference  of $50 per  security  (for a total  liquidation
     amount  of  $201,250,000).  The  proceeds  from the  issuance  of the Trust
     Convertible  Preferred  Securities and a Company capital  contribution were
     used  to  purchase   $207,475,000   aggregate   liquidation  amount  of  5%
     Partnership  Convertible  Preferred Securities due 2036 from another wholly
     owned subsidiary,  Citizens Utilities Capital L.P. (the  Partnership).  The
     proceeds  from  the  issuance  of  the  Partnership  Convertible  Preferred
     Securities and a Company capital contribution were used to purchase from us
     $211,756,000  aggregate  principal  amount of 5%  Convertible  Subordinated
     Debentures  due 2036.  The sole  assets  of the  Trust are the  Partnership
     Convertible   Preferred  Securities,   and  our  Convertible   Subordinated
     Debentures  are  substantially  all  the  assets  of the  Partnership.  Our
     obligations  under  the  agreements   related  to  the  issuances  of  such
     securities,  taken together,  constitute a full and unconditional guarantee
     by  us of  the  Trust's  obligations  relating  to  the  Trust  Convertible
     Preferred  Securities  and the  Partnership's  obligations  relating to the
     Partnership Convertible Preferred Securities.

                                       15


     In  accordance  with the  terms of the  issuances,  we paid the  annual  5%
     interest  in  quarterly   installments  on  the  Convertible   Subordinated
     Debentures in the first quarter of 2004 and the four quarters of 2003. Only
     cash was paid (net of investment  returns) to the Partnership in payment of
     the interest on the Convertible Subordinated Debentures.  The cash was then
     distributed  by the  Partnership  to the Trust and then by the Trust to the
     holders of the EPPICS.

     We have adopted the  provisions  of FIN 46R  effective  January 1, 2004. We
     have not restated prior  periods.

     We have included the following description to provide readers a comparative
     analysis of the accounting impact of this standard.  Both the Trust and the
     Partnership have been  consolidated from the date of their creation through
     December  31,  2003.  As  a  result  of  the  new  consolidation  standards
     established   by  FIN  46R,  the  Company,   effective   January  1,  2004,
     deconsolidated  the  activities of the Trust and the  Partnership.  We have
     highlighted the comparative effect of this change in the following table:


Balance Sheet
- -------------

($ in thousands)                             As reported for the three months ended
                                     ---------------------------------------------------------
                                      December 31, 2003     March 31, 2004          Change
                                     --------------------- ------------------    -------------
Assets:
                                                                                   
     Cash                                       $   2,103           $      -         $ (2,103) (1)
     Investments                                        -             12,645           12,645  (2)

Liabilities:
     Long-term debt                                     -            211,756  (3)      10,506  (3)
     EPPICS                                       201,250                  -  (3)

Statement of Operations
- -----------------------

($ in thousands)                             As reported for the three months ended
                                     ---------------------------------------------------------
                                      December 31, 2003     March 31, 2004          Change
                                     --------------------- ------------------    -------------
Investment income                               $       -           $    158         $    158  (4)
Interest expense                                        -              2,647            2,647  (5)
Dividends on EPPICS (before tax)                    2,516                  -           (2,516) (6)
                                     --------------------- ------------------    -------------
     Net                                        $   2,516           $  2,489         $    (27)
                                     ===================== ==================    =============

          (1)  Represents a cash balance on the books of the Partnership that is
               removed as a result of the deconsolidation.
          (2)  Represents  Citizens'  investments  in the  Partnership  and  the
               Trust. At December 31, 2003, these investments were eliminated in
               consolidation  against  the  equity  of the  Partnership  and the
               Trust.
          (3)  As a result of the deconsolidation, the Trust and the Partnership
               balance  sheets are  removed,  leaving debt issued by Citizens to
               the  Partnership  in  the  amount  of $211,756,000.  The  nominal
               effect  of an  increase  in debt of  $10,506,000  is debt that is
               "intercompany."  FIN 46R does not  impact  the  economics  of the
               EPPICS structure. Citizens continues to have $201,250,000 of debt
               outstanding to third parties and will continue to pay interest on
               that amount at 5%.
          (4)  Represents  interest income to be paid by the Partnership and the
               Trust to Citizens  for its  investments  noted in (2) above.  The
               Partnership  and the  Trust  have no  source  of cash  except  as
               provided by  Citizens.  Interest is payable at the rate of 5% per
               annum.
          (5)  Represents interest expense on the convertible  debentures issued
               by Citizens  to the  Partnership  in the amount of  $211,756,000.
               Interest is payable at the rate of 5% per annum.
          (6)  As a  result  of the  deconsolidation  of the  Trust,  previously
               reported dividends on the convertible preferred securities issued
               to the  public by the  Trust  are  removed  and  replaced  by the
               interest   accruing  on  the  debt  issued  by  Citizens  to  the
               Partnership.  Citizens  remains the  guarantor of the EPPICS debt
               and  continues to be the sole source of cash for the Trust to pay
               dividends.


                                       16

(14) Retirement Plans:
     ----------------
     The following  table provides the  components of net periodic  benefit cost
     for the three months ended March 31, 2004 and 2003:


                                                                   Pension Benefits         Other Postretirement Benefits
                                                              ----------------------------  -------------------------------
($ in thousands)                                                  2004          2003             2004            2003
                                                              ------------- --------------  ---------------  --------------
Components of net periodic benefit cost
- ---------------------------------------
                                                                                                       
Service cost                                                       $ 1,589        $ 1,922          $   399         $   292
Interest cost on projected benefit obligation                       11,496         14,569            3,157           2,865
Return on plan assets                                              (14,308)       (16,021)            (530)           (449)
Amortization of prior service cost and unrecognized
       net obligation                                                  (61)           (51)               6               5
Amortization of unrecognized loss                                    1,854          3,271            1,559             839
                                                              ------------- --------------  ---------------  --------------
Net periodic benefit cost                                          $   570        $ 3,690          $ 4,591         $ 3,552
                                                              ============= ==============  ===============  ==============


     We expect that our pension expense for 2004 will be $2,000,000 - $4,000,000
     (it was  $12,400,000  in 2003) and no  contribution  will be required to be
     made by us to the  pension  plan in 2004.  No  contribution  was  made,  or
     required, in 2003.

     In  December  2003,  the  Medicare   Prescription  Drug,   Improvement  and
     Modernization  Act of 2003 (the  Act)  became  law.  The Act  introduces  a
     prescription  drug benefit under  Medicare as well as a federal  subsidy to
     sponsors of retiree  health care benefit  plans that provide a benefit that
     is at least actuarially  equivalent to the Medicare benefit.  In accordance
     with FASB Staff Position FAS 106-1, "Accounting and Disclosure Requirements
     related to the Medicare  Prescription  Drug,  Improvement and Modernization
     Act of 2003," the Company has elected to defer  recognition  of the effects
     of the Act in any  measures of the  benefit  obligation  or cost.  Specific
     authoritative guidance on the accounting for the federal subsidy is pending
     and that  guidance,  when  issued,  could  require  the  Company  to change
     previously reported information. Currently, the Company does not believe it
     will need to amend its plan to receive the federal subsidy.

(15) Commitments and Contingencies:
     -----------------------------
     The City of Bangor,  Maine,  filed suit against us on November 22, 2002, in
     the U.S.  District  Court  for the  District  of Maine  (City of  Bangor v.
     Citizens Communications Company, Civ. Action No. 02-183-B-S).  We intend to
     defend  ourselves  vigorously  against  the  City's  lawsuit.  The City has
     alleged,  among  other  things,  that we are  responsible  for the costs of
     cleaning up environmental  contamination  alleged to have resulted from the
     operation of a manufactured gas plant by Bangor Gas Company, which we owned
     from 1948-1963.  The City alleged the existence of extensive  contamination
     of the  Penobscot  River and nearby land areas and has asserted  that money
     damages  and  other  relief  at issue in the  lawsuit  could  exceed  $50.0
     million.  The City also requested that punitive damages be assessed against
     us.  We have  filed an  answer  denying  liability  to the  City,  and have
     asserted a number of  counterclaims  against the City. On March 11, 2004, a
     magistrate  judge  entered an order  recommending  that the District  Court
     grant our  motion  that the City is  precluded,  as a matter  of law,  from
     obtaining  "full  recovery"  from us of all of its CERCLA ss. 107  response
     costs.  The City has filed a formal objection to that  recommendation,  and
     the issue is currently  awaiting  decision by the District Court. We expect
     that decision will be issued sometime during the second quarter of 2004. In
     addition,  we have  identified  a number of other  potentially  responsible
     parties  that may be liable  for the  damages  alleged by the City and have
     joined them as parties to the lawsuit.  These  additional  parties  include
     Honeywell Corporation, the Army Corps of Engineers, Guilford Transportation
     (formerly  Maine Central  Railroad),  UGI Utilities,  Inc., and Centerpoint
     Energy  Resources  Corporation.  We  have  demanded  that  various  of  our
     insurance  carriers  defend  and  indemnify  us with  respect to the City's
     lawsuit.  On or about  December 26, 2002, we filed a  declaratory  judgment
     action against those insurance  carriers in the Superior Court of Penobscot
     County, Maine, for the purpose of establishing their obligations to us with
     respect to the City's lawsuit.  We intend to vigorously pursue this lawsuit
     to obtain from our insurance carriers  indemnification for any damages that
     may be assessed  against us in the City's lawsuit as well as to recover the
     costs of our defense of that lawsuit.

     We are party to other legal proceedings arising in the normal course of our
     business. The outcome of individual matters is not predictable. However, we
     believe that the ultimate resolution of all such matters, after considering
     insurance  coverage,  will  not  have  a  material  adverse  effect  on our
     financial position, results of operations, or our cash flows.


                                       17


     We  have   budgeted   capital   expenditures   in  2004  of   approximately
     $276,000,000, including $265,000,000 for ILEC (approximately $12,000,000 of
     which relates to our billing system  conversion)  and  $11,000,000 for ELI.
     Capitalized costs during 2004 associated with our billing system conversion
     amounted to $1,600,000.

     The  Company has sold all of its  utility  businesses  as of April 1, 2004.
     However,  we have retained a potential payment  obligation  associated with
     our  previous  electric  utility  activities  in the state of Vermont.  The
     Vermont Joint Owners (VJO), a consortium of 14 Vermont utilities, including
     us, entered into a purchase power agreement with  Hydro-Quebec in 1987. The
     agreement contains  "step-up"  provisions that state that if any VJO member
     defaults on its purchase  obligation  under the contract to purchase  power
     from Hydro-Quebec the other VJO participants will assume responsibility for
     the defaulting party's share on a pro-rata basis. Our pro-rata share of the
     purchase power obligation was 10%. If any member of the VJO defaults on its
     obligations under the Hydro-Quebec agreement,  the remaining members of the
     VJO, including us, may be required to pay for a substantially  larger share
     of the VJO's total  power  purchase  obligation  for the  remainder  of the
     agreement (which runs through 2015).

     Paragraph 13 of FIN 45 requires  that we disclose  "the  maximum  potential
     amount of future payments (undiscounted) the guarantor could be required to
     make under the guarantee."  Paragraph 13 also states that we must make such
     disclosure  "... even if the likelihood of the  guarantor's  having to make
     any  payments  under  the  guarantee  is  remote..."  As noted  above,  our
     obligation only arises as a result of default by another VJO member such as
     upon  bankruptcy.  Therefore,  to satisfy the  "maximum  potential  amount"
     disclosure  requirement  we  must  assume  that  all  members  of  the  VJO
     simultaneously  default,  a highly  unlikely  scenario  given  that the two
     members of the VJO that have the largest potential payment  obligations are
     publicly  traded  with  credit  ratings of BBB or better,  and that all VJO
     members are regulated  utility  providers  with  regulated  cost  recovery.
     Regardless,  despite the remote  chance that such an event could occur,  or
     that the State of Vermont could or would allow such an event, assuming that
     all the  members of the VJO  defaulted  by January 1, 2005 and  remained in
     default for the  duration of the contract  (another 10 years),  we estimate
     that our  undiscounted  purchase  obligation for 2005 through 2015 would be
     approximately  $1.6 billion.  In such a scenario the Company would then own
     the power and could seek to recover its costs.  We would do this by seeking
     to recover our costs from the defaulting members and/or reselling the power
     to other utility  providers or the northeast power grid. There is an active
     market  for the  sale of  power.  We  believe  that we would  receive  full
     recovery  of our costs  through  sales to others.  If pricing  became  more
     favorable  we could  potentially  sell the  power on the open  market  at a
     profit. We could potentially lose money if we were unable to sell the power
     at cost.

     We caution that all of the above-described  scenarios are unlikely to occur
     and we cannot predict with any degree of certainty any potential outcome.

(16) Subsequent Event:
     ----------------

     Vermont Electric Sale
     On  April  1,  2004,  we  completed  the  sale  of  our  Vermont   electric
     distribution  operations for  approximately  $14,100,000 in cash.  With the
     closing  of  this  final  utility  sale,  we  have  completed  our  utility
     divestiture program.


                                       18


Item 2. Management's  Discussion and Analysis of Financial Condition and Results
        ------------------------------------------------------------------------
        of Operations
        -------------

This quarterly report on Form 10-Q contains forward-looking  statements that are
subject to risks and  uncertainties  which could cause actual  results to differ
materially from those  expressed or implied in the  statements.  Forward-looking
statements  (including oral  representations) are only predictions or statements
of current plans, which we review continuously.  Forward-looking  statements may
differ  from  actual  future  results due to, but not limited to, and our future
results may be materially affected by, any of the following possibilities:

          *    Changes in the number of our access lines;

          *    The effects of competition from wireless, other wireline carriers
               (through  Unbundled  Network  Elements (UNE),  Unbundled  Network
               Elements Platform (UNEP),  voice over internet protocol (VOIP) or
               otherwise), high speed cable modems and cable telephony;

          *    The  effects  of  general  and  local   economic  and  employment
               conditions on our revenues;

          *    Our  ability to  effectively  manage and  otherwise  monitor  our
               operations, costs, regulatory compliance and service quality;

          *    Our  ability to  successfully  introduce  new  product  offerings
               including our ability to offer bundled service  packages on terms
               that are both  profitable to us and  attractive to our customers,
               and our ability to sell enhanced and data services;

          *    The effects of changes in  regulation  in the  telecommunications
               industry  as a result of the  Telecommunications  Act of 1996 and
               other federal and state  legislation  and  regulation,  including
               potential changes in access charges and subsidy payments;

          *    Our   ability  to  manage   our   operating   expenses,   capital
               expenditures and reduce our debt;

          *    The effects of greater than anticipated competition requiring new
               pricing,  marketing  strategies or new product  offerings and the
               risk that we will not respond on a timely or profitable basis;

          *    The effects of  bankruptcies in the  telecommunications  industry
               which could result in higher  network  access costs and potential
               bad debts;

          *    The  effects  of  technological  changes,  including  the lack of
               assurance  that  our  ongoing   network   improvements   will  be
               sufficient  to meet or exceed  the  capabilities  and  quality of
               competing networks;

          *    The effects of increased  medical  expenses  and related  funding
               requirements;

          *    The effect of changes in the telecommunications market, including
               the  likelihood  of  significantly  increased  price and  service
               competition;

          *    Our  ability  to  successfully  convert  the  billing  system for
               approximately  770,000 of our access  lines on a timely basis and
               within our expected  amount for 2004 of $20.0 - $25.0  million (a
               significant  portion of which is expected to be  capitalized  and
               amortized)  and,  beginning in 2005, to achieve our expected cost
               savings from conversion;

          *    The effects of state  regulatory cash management  policies on our
               ability to transfer cash among our subsidiaries and to the parent
               company;

          *    Our ability to successfully  renegotiate expiring union contracts
               covering  approximately  1,000  employees  that are  scheduled to
               expire during 2004;


                                       19


          *    Possible changes in our capital  structure  (including the amount
               of our debt),  liquidity  and strategy that could result from our
               ongoing review of strategic and financial alternatives; and

          *    The  effects  of  more  general  factors,  including  changes  in
               economic conditions;  changes in the capital markets;  changes in
               industry  conditions;  changes in our credit ratings; and changes
               in accounting  policies or practices  adopted  voluntarily  or as
               required  by  generally   accepted   accounting   principles   or
               regulators.

You should consider these important  factors in evaluating any statement in this
Form 10-Q or otherwise made by us or on our behalf. The following information is
unaudited  and should be read in  conjunction  with the  consolidated  financial
statements  and related  notes  included in this report and as  presented in our
2003 Annual Report on Form 10-K. We have no obligation to update or revise these
forward-looking statements.

Overview
- --------
We are a telecommunications  company providing wireline  communications services
to rural areas and small and medium-sized towns and cities as an incumbent local
exchange carrier, or ILEC. We offer our ILEC services under the "Frontier" name.
In addition, we provide competitive local exchange carrier, or CLEC, services to
business customers and to other communications  carriers in certain metropolitan
areas in the western United States through Electric Lightwave,  LLC, or ELI, our
wholly-owned  subsidiary.  We also provided  (through March 31, 2004),  electric
distribution services to primarily rural customers in Vermont.

Competition in the telecommunications  industry is increasing.  Although we have
not  faced  as  much  competition  as  larger,  more  urban   telecommunications
companies,  we do experience  competition  from other  wireline  local  carriers
through  Unbundled  Network  Elements (UNE),  VOIP and potentially in the future
through  Unbundled  Network Elements  Platform (UNEP),  from other long distance
carriers (including Regional Bell Operating Companies), from cable companies and
internet service  providers with respect to internet access and cable telephony,
and from wireless carriers.  Most of the wireline  competition we face is in our
Rochester,  New York market, with competition also present in a few other areas.
Time Warner Cable is expected to begin  selling  VOIP  service in our  Rochester
market  and other  portions  of New York  during  2004.  Competition  from cable
companies and other internet  service  providers with respect to internet access
is  intense.  Competition  from  wireless  companies  and  other  long  distance
companies is increasing in all of our markets.

The   telecommunications   industry  is  undergoing   significant   changes  and
difficulties.  The market for internet  access,  long  distance,  long-haul  and
related services in the United States is extremely competitive, with substantial
overcapacity  in the market.  Demand and pricing for certain CLEC services (such
as long-haul  services) have decreased  substantially.  There is also increasing
price  pressure  on  certain  of our ILEC  services  such as long  distance  and
internet access. These trends are likely to continue and result in a challenging
revenue environment. These factors could also result in more bankruptcies in the
sector and therefore affect our ability to collect money owed to us by carriers.
Several  long  distance  and  Interexchange   Carriers  (IXCs)  have  filed  for
bankruptcy protection,  which will allow them to substantially reduce their cost
structure and debt.  This could enable such  companies to further  reduce prices
and increase competition.

Our ILEC business has been experiencing declining access lines, switched minutes
of use and revenues because of economic  conditions;  high unemployment  levels,
increasing competition (as described above), changing consumer behavior (such as
wireless  displacement  of wireline use,  email use and instant  messaging)  and
regulatory constraints. During the three months ended March 31, 2004, our access
lines  declined  2.0%,  our switched  minutes of use declined  1.1% and our ILEC
revenues  declined  0.5%, in each case as compared to the first quarter of 2003.
These factors are likely to cause our local network  service,  switched  network
access,  long  distance and subsidy  revenues to continue to decline  during the
remainder of 2004.  During the three  months ended March 31, 2004,  our switched
network access revenue  declined 7.4%, our long distance  revenue declined 10.5%
and our subsidy revenue  declined 5.6%, in each case as compared to 2003. One of
the ways we are responding to  competition is by bundling  services and products
and  offering  them for a single  price,  which  results in lower  pricing  than
purchasing  the  services  separately.  During the three  months ended March 31,
2004, we added approximately  17,000 customers who are buying one of our bundled
packages and increased our revenue from enhanced  services by 6.8%. In addition,
we added  approximately  21,500 DSL  subscribers  during the three  months ended
March 31, 2004 and increased our data revenue by 28.4%.  Our average revenue per
month per average  number of  customers  during the three months ended March 31,
2004 was $71.25 compared to $70.20 during the three months ended March 31, 2003.
The above discussion  excludes the sale of approximately  11,000 access lines in
North Dakota on April 1, 2003.

                                       20


Revenues  from data services such as DSL continue to increase as a percentage of
our total revenues and revenues from high margin services such as local line and
access  charges and  subsidies  are  decreasing as a percentage of our revenues.
These factors,  along with increasing operating and employee costs may cause our
profitability to decrease. In addition, costs we will incur during the remainder
of 2004 to convert the billing  system for some of our access  lines,  to enable
our systems to be capable of LNP and to retain certain employees will affect our
profitability and capital expenditures during the remainder of 2004.

In December  2003, we announced  that our Board of Directors  decided to explore
strategic alternatives and we have retained financial advisors to assist in this
process.  In February 2004, we engaged J.P. Morgan Securities and Morgan Stanley
as financial  advisors and Simpson  Thacher & Bartlett  LLP, as legal counsel to
assist in our exploration of alternatives.  The advisors will assist the Company
in evaluating a range of possible financial and strategic  alternatives designed
to  enhance  shareholder  value,  although  there can be no  assurance  that the
Company will undertake any particular action as a result of this review.

(a)  Liquidity and Capital Resources
     -------------------------------
For the three months ended March 31,  2004,  we used cash flow from  operations,
cash and cash equivalents to fund capital  expenditures,  interest  payments and
debt  repayments.  As of March 31, 2004, we maintained cash and cash equivalents
aggregating $650.1 million.

We have budgeted  approximately  $276.0  million for our 2004 capital  projects,
including  $265.0 million for the ILEC segment  (approximately  $12.0 million of
which relates to our billing  system  conversion)  and $11.0 million for the ELI
segment.  Capitalized  costs  during 2004  associated  with our  billing  system
conversion amounted to $1.6 million.

For the three months ended March 31, 2004, our capital  expenditures  were $55.2
million,  including $52.8 million for the ILEC segment, $1.8 million for the ELI
segment and $0.6 million for the public utilities segment.  Our capital spending
has been trending lower as we continue to closely  scrutinize all of our capital
projects,  emphasize return on investment and focus our capital  expenditures on
areas and services that have the greatest  opportunities with respect to revenue
growth and cost reduction. We will continue to focus on managing our costs while
increasing  our  investment  in certain new product  areas such as DSL,  VPN and
VOIP.

We have an available  shelf  registration  for $825.6 million  although  issuing
securities in the public  markets may be  inopportune  or difficult  pending the
results of our ongoing review of financial and strategic  alternatives.  We have
available lines of credit with financial institutions in the aggregate amount of
$805.0  million.  Associated  facility fees vary depending on our credit ratings
and are  0.25% per annum as of March 31,  2004.  The  expiration  date for these
facilities is October 24, 2006. During the term of the facilities we may borrow,
repay and  reborrow  funds.  As of March 31,  2004,  there  were no  outstanding
borrowings under these facilities.

We believe our operating  cash flows,  existing cash  balances,  and the current
credit facilities will be adequate to finance our working capital  requirements,
make  required  debt  payments  through  2005 and  support  our  short-term  and
long-term  operating  strategies.  Our  credit  facilities  expire,  and we have
approximately  $1,335.0  million of debt that matures,  in 2006  (including  the
$460.0  million  of debt that is part of our  Equity  Units).  We are  likely to
refinance a significant  amount of this debt prior to maturity and to extend the
term of our credit  facilities  prior to  expiration.  In addition,  our ongoing
review of financial  and strategic  alternatives  could result in an increase in
the amount of debt and, as a result, our debt service requirements.

Issuance of Common Stock
- ------------------------
On August 17, 2004 we will issue  $460.0  million of common  stock to our equity
unit holders (see Note 9 for a more complete  description  of the equity units).
The equity unit  holders can purchase the common stock for cash and retain their
senior notes,  or  alternatively,  if no cash is tendered,  their  obligation to
purchase  common stock will be settled by the  liquidation of their senior note.
If all the warrants are settled by liquidation,  our debt will decline by $460.0
million and  interest  expense  will  decline by $31.1  million  annually,  on a
comparative  basis.  We expect to remarket  the senior notes prior to August 17,
2004. Our interest  expense could increase if, as a result of such  remarketing,
the interest rate increases from the current rate of 6.75%.

Debt Reduction
- --------------
On January 15,  2004,  we repaid at maturity  the  remaining  outstanding  $81.0
million of our 7.45% Debentures due January 15, 2004.


                                       21


On January 15, 2004, we redeemed at 101% the remaining outstanding $12.3 million
of our Hawaii Special Purpose Revenue Bonds, Series 1993A and Series 1993B.

Interest Rate Management
- ------------------------
In order to manage our interest  expense,  we have entered  into  interest  swap
agreements.  Under the terms of these agreements, we make semi-annual,  floating
rate interest  payments based on six month LIBOR and receive a fixed rate on the
notional  amount.  The underlying  variable rate on these swaps is set either in
advance, in arrears or, based on each period's daily average six-month LIBOR.

The notional amounts of fixed-rate  indebtedness hedged as of March 31, 2004 and
December 31, 2003 was $400.0 million.  Such contracts require us to pay variable
rates of  interest  (estimated  average pay rates of  approximately  5.40% as of
March 31,  2004 and  approximately  5.46% as of December  31,  2003) and receive
fixed rates of interest  (average receive rate of 8.38% as of March 31, 2004 and
December 31, 2003). All swaps are accounted for under SFAS No. 133 as fair value
hedges.  For the three months ended March 31, 2004,  the cash  interest  savings
resulting from these interest rate swaps was approximately $1.5 million.

Off-Balance Sheet Arrangements
- ------------------------------
We do not maintain any off-balance sheet arrangements, transactions, obligations
or other  relationships with  unconsolidated  entities that would be expected to
have a material current or future effect upon our financial statements.

Change in Control
- -----------------
Our  Board  of  Directors  has  approved   retention  and  "change  of  control"
arrangements  to incent  certain  executives  and  employees  to continue  their
employment  with  Citizens  while we explore  and  consider  our  financial  and
strategic  alternatives.  These  arrangements  include  a mix of cash  retention
payments,  equity  awards and enhanced  severance  and are  contingent  upon the
occurrence of certain  events and tenure.  If (i) the covered  employees  remain
with the  Company  for  specified  time  periods,  (ii) a change of control  (as
defined)  occurs  and  (iii)  all  employees  covered  by the  arrangements  are
terminated,  additional  compensation  currently  estimated to be  approximately
$54.0 million in the aggregate is payable to the  employees.  If (i) the covered
employees  remain for the specified  time periods and (ii) a "change of control"
occurs but none of the  employees  are  terminated,  the  amount  payable to the
employees  would be reduced to  approximately  $45.0  million.  If no "change of
control"  occurs,  but the  covered  employees  remain  with the Company for the
specified periods, we expect to recognize (assuming all the employees remain for
the specified  periods),  approximately $9.8 million of additional  compensation
expense in 2004, $3.4 million in 2005 and $3.0 million in 2006,  pursuant to the
arrangements.

EPPICS
- ------
In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust (the
Trust),  issued,  in an underwritten  public  offering,  4,025,000  shares of 5%
Company Obligated  Mandatorily  Redeemable  Convertible Preferred Securities due
2036 (Trust Convertible Preferred Securities or EPPICS),  representing preferred
undivided interests in the assets of the Trust, with a liquidation preference of
$50 per  security  (for a total  liquidation  amount  of  $201.3  million).  The
proceeds from the issuance of the Trust Convertible  Preferred  Securities and a
Company  capital  contribution  were used to purchase  $207.5 million  aggregate
liquidation amount of 5% Partnership  Convertible  Preferred Securities due 2036
from another wholly owned  consolidated  subsidiary,  Citizens Utilities Capital
L.P.  (the  Partnership).  The  proceeds  from the  issuance of the  Partnership
Convertible Preferred Securities and a Company capital contribution were used to
purchase from us $211.8  million  aggregate  principal  amount of 5% Convertible
Subordinated  Debentures  due  2036.  The  sole  assets  of the  Trust  are  the
Partnership Convertible Preferred Securities,  and our Convertible  Subordinated
Debentures are substantially all the assets of the Partnership.  Our obligations
under  the  agreements  related  to the  issuances  of  such  securities,  taken
together,  constitute  a full and  unconditional  guarantee by us of the Trust's
obligations  relating  to the Trust  Convertible  Preferred  Securities  and the
Partnership's  obligations  relating to the  Partnership  Convertible  Preferred
Securities.

In accordance with the terms of the issuances, we paid the annual 5% interest in
quarterly installments on the Convertible  Subordinated  Debentures in the first
quarter  of 2004  and the four  quarters  of 2003.  Only  cash was paid  (net of
investment  returns)  to the  Partnership  in  payment  of the  interest  on the
Convertible  Subordinated  Debentures.  The  cash was  then  distributed  by the
Partnership to the Trust and then by the Trust to the holders of the EPPICS.


                                       22


We have adopted the provisions of FASB  Interpretation  No. 46 (revised December
2003) ("FIN 46R"),  "Consolidation  of Variable  Interest  Entities,"  effective
January 1, 2004. We have not restated prior periods.

We have  included the  following  description  to provide  readers a comparative
analysis  of the  accounting  impact  of this  standard.  Both the Trust and the
Partnership  have  been  consolidated  from the date of their  creation  through
December 31, 2004. As a result of the new consolidation standards established by
FIN 46R, the Company,  effective January 1, 2003,  deconsolidated the activities
of the Trust and the Partnership.  We have highlighted the comparative effect of
this change in the following table:


Balance Sheet
- -------------

($ in thousands)                                As reported for the three months ended
                                     ---------------------------------------------------------
                                      December 31, 2003     March 31, 2004          Change
                                     --------------------- ------------------    -------------
Assets:
                                                                                   
     Cash                                       $   2,103          $       -         $ (2,103) (1)
     Investments                                        -             12,645           12,645  (2)

Liabilities:
     Long-term debt                                     -            211,756  (3)      10,506  (3)
     EPPICS                                       201,250                  -  (3)

Statement of Operations
- -----------------------

($ in thousands)                                As reported for the three months ended
                                     ---------------------------------------------------------
                                      December 31, 2003     March 31, 2004          Change
                                     --------------------- ------------------    -------------
Investment income                               $       -          $     158         $    158  (4)
Interest expense                                        -              2,647            2,647  (5)
Dividends on EPPICS (before tax)                    2,516                  -           (2,516) (6)
                                     --------------------- ------------------    -------------
     Net                                        $   2,516          $   2,489         $    (27)
                                     ===================== ==================    =============

          (1)  Represents a cash balance on the books of the Partnership that is
               removed as a result of the deconsolidation.
          (2)  Represents  Citizens'  investments  in the  Partnership  and  the
               Trust. At December 31, 2003, these investments were eliminated in
               consolidation  against  the  equity  of the  Partnership  and the
               Trust.
          (3)  As a result of the deconsolidation, the Trust and the Partnership
               balance  sheets are  removed,  leaving debt issued by Citizens to
               the  Partnership  in the amount of $211.8  million.  The  nominal
               effect of an  increase  in debt of $10.5  million is debt that is
               "intercompany."  FIN 46R does not  impact  the  economics  of the
               EPPICS  structure.  Citizens  continues to have $201.3 million of
               debt  outstanding  to  third  parties  and will  continue  to pay
               interest on that amount at 5%.
          (4)  Represents  interest income to be paid by the Partnership and the
               Trust to Citizens  for its  investments  noted in (2) above.  The
               Partnership  and the  Trust  have no  source  of cash  except  as
               provided by  Citizens.  Interest is payable at the rate of 5% per
               annum.
          (5)  Represents interest expense on the convertible  debentures issued
               by Citizens to the  Partnership in the amount of $211.8  million.
               Interest is payable at the rate of 5% per annum.
          (6)  As a  result  of the  deconsolidation  of the  Trust,  previously
               reported dividends on the convertible preferred securities issued
               to the  public by the  Trust  are  removed  and  replaced  by the
               interest   accruing  on  the  debt  issued  by  Citizens  to  the
               Partnership.  Citizens  remains the  guarantor of the EPPICS debt
               and  continues to be the sole source of cash for the Trust to pay
               dividends.

Covenants
- ---------
The terms and  conditions  contained  in our  indentures  and credit  facilities
agreements  are of a general  nature,  and do not currently  impose  significant
financial performance criteria on us. These general covenants include the timely
and punctual  payment of principal and interest when due, the maintenance of our
corporate  existence,  keeping proper books and records in accordance with GAAP,
restrictions on the allowance of liens on our assets,  and restrictions on asset
sales and  transfers,  mergers  and  other  changes  in  corporate  control.  We
currently  have no  restrictions  on the  payment of  dividends  by us either by
contract, rule or regulation.

                                       23


Our $805.0 million  credit  facilities and our $200.0 million term loan facility
with the Rural Telephone Finance  Cooperative  (RTFC) contain a maximum leverage
ratio covenant. Under the leverage ratio covenant, we are required to maintain a
ratio of (i) total  indebtedness  minus cash and cash  equivalents  in excess of
$50.0  million  to  (ii)  consolidated   adjusted  EBITDA  (as  defined  in  the
agreements)  over the last  four  quarters  no  greater  than  4.25 to 1 through
December 30, 2004,  and 4.00 to 1 thereafter.  We are in compliance  with all of
our debt and credit facility covenants.

Divestitures
- ------------
On August 24, 1999, our Board of Directors  approved a plan of  divestiture  for
our public utilities services businesses, which included gas, electric and water
and  wastewater  businesses.  As of April  1,  2004,  we have  sold all of these
properties.  All of the  agreements  relating to the sales  provide that we will
indemnify the buyer against certain liabilities  (typically liabilities relating
to events that occurred prior to sale), including environmental liabilities, for
claims made by specified dates and that exceed  threshold  amounts  specified in
each agreement.

On January 15, 2002, we sold our water and  wastewater  services  operations for
$859.1 million in cash and $122.5 million in assumed debt and other liabilities.

On October 31, 2002, we completed the sale of  approximately  4,000 access lines
in North Dakota for approximately $9.7 million in cash.

On November 1, 2002,  we completed the sale of our Kauai  electric  division for
$215.0 million in cash.

On April 1, 2003, we completed the sale of approximately  11,000 access lines in
North Dakota for approximately $25.7 million in cash.

On April 4, 2003, we completed the sale of our wireless  partnership interest in
Wisconsin for approximately $7.5 million in cash.

On August 8, 2003, we completed  the sale of The Gas Company in Hawaii  division
for $119.3 million in cash and assumed liabilities.

On August 11,  2003,  we  completed  the sale of our  Arizona  gas and  electric
divisions for $224.1 million in cash.

On  December  2,  2003,  we  completed  the  sale of our  electric  transmission
facilities in Vermont for $7.3 million in cash.

On April 1, 2004, we completed the sale of our electric distribution  facilities
in Vermont for $14.1 million in cash.

Critical Accounting Policies and Estimates
- ------------------------------------------
We  review  all  significant  estimates  affecting  our  consolidated  financial
statements  on a  recurring  basis  and  record  the  effect  of  any  necessary
adjustment  prior to  their  publication.  Uncertainties  with  respect  to such
estimates  and   assumptions  are  inherent  in  the  preparation  of  financial
statements;  accordingly,  it is possible that actual  results could differ from
those  estimates  and changes to  estimates  could  occur in the near term.  The
preparation of our financial  statements  requires  management to make estimates
and assumptions  that affect the reported  amounts of assets and liabilities and
disclosure of the contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenue and expenses during the reporting
period.  Estimates  and  judgments  are used when  accounting  for allowance for
doubtful  accounts,   impairment  of  long-lived   assets,   intangible  assets,
depreciation  and  amortization,   employee  benefit  plans,  income  taxes  and
contingencies, among others.

Telecommunications Bankruptcies
Our estimate of anticipated losses related to telecommunications bankruptcies is
a "critical  accounting  estimate." We have  significant  on-going normal course
business relationships with many telecom providers, some of which have filed for
bankruptcy.  We  generally  reserve  approximately  95% of the  net  outstanding
pre-bankruptcy  balances  owed to us and  believe  that our  estimate of the net
realizable value of the amounts owed to us by bankrupt entities is appropriate.

                                       24


Asset Impairment
We  believe  that the  accounting  estimate  related  to asset  impairment  is a
"critical  accounting  estimate."  With  respect to ELI,  the estimate is highly
susceptible  to change from period to period  because it requires  management to
make significant judgments and assumptions about future revenue, operating costs
and capital  expenditures  over the life of the  property,  plant and  equipment
(generally  5 to 15  years)  as well as the  probability  of  occurrence  of the
various scenarios and appropriate discount rates. Management's assumptions about
ELI's future revenue,  operating  costs and capital  expenditures as well as the
probability  of  occurrence  of  these  various  scenarios  require  significant
judgment  because  the CLEC  industry is changing  and because  actual  revenue,
operating costs and capital  expenditures  have  fluctuated  dramatically in the
past and may continue to do so in the future.

Depreciation and Amortization
The  calculation  of  depreciation  and  amortization  expense  is  based on the
estimated economic useful lives of the underlying property,  plant and equipment
and identifiable  intangible  assets.  Rapid changes in technology or changes in
market  conditions could result in revisions to such estimates that could affect
the  carrying  value of  these  assets  and our  future  consolidated  operating
results.

Intangibles
Our  indefinite  lived  intangibles  consist of goodwill  and trade name,  which
resulted from the purchase of ILEC  properties.  We test for impairment of these
assets annually, or more frequently,  as circumstances  warrant. All of our ILEC
properties share similar economic characteristics and as a result, our reporting
unit is the ILEC segment.  In determining  fair value of goodwill during 2003 we
utilized two tests.  One test utilized  recent trading prices for completed ILEC
acquisitions of similarly  situated  properties.  A second test utilized current
trading values for the Company's  publicly  traded common stock. We reviewed the
results  of both  tests for  consistency  to ensure  that our  conclusions  were
appropriate.  Additionally,  we utilized a range of prices to gauge sensitivity.
Our tests  determined  that fair  value  exceeded  book  value of  goodwill.  An
independent third party appraiser analyzed trade name.

Pension and Other Postretirement Benefits
Our  estimates of pension  expense,  other post  retirement  benefits  including
retiree  medical  benefits  and related  liabilities  are  "critical  accounting
estimates." We sponsor a noncontributory defined benefit pension plan covering a
significant number of our employees and other post retirement benefit plans that
provide medical,  dental, life insurance benefits and other benefits for covered
retired employees and their beneficiaries and covered dependents. The accounting
results  for pension  and post  retirement  benefit  costs and  obligations  are
dependent upon various  actuarial  assumptions  applied in the  determination of
such amounts. These actuarial assumptions include the following: discount rates,
expected long-term rate of return on plan assets, future compensation increases,
employee  turnover,  healthcare  cost  trend  rates,  expected  retirement  age,
optional form of benefit and mortality.  The Company  reviews these  assumptions
for changes annually with its outside  actuaries.  We consider our discount rate
and  expected  long-term  rate of return on plan assets to be our most  critical
assumptions.

The discount  rate is used to value,  on a present  basis,  our pension and post
retirement  benefit  obligation as of the balance  sheet date.  The same rate is
also used in the  interest  cost  component  of the pension and post  retirement
benefit cost  determination for the following year. The measurement date used in
the selection of our discount rate is the balance sheet date.  Our discount rate
assumption is determined  annually with  assistance  from our actuaries based on
the interest rates for long-term  high quality  corporate  bonds.  This rate can
change from  year-to-year  based on market conditions that impact corporate bond
yields.

The  expected  long-term  rate  of  return  on plan  assets  is  applied  in the
determination  of  periodic  pension  and  post  retirement  benefit  cost  as a
reduction  in the  computation  of  the  expense.  In  developing  the  expected
long-term rate of return assumption, we considered published surveys of expected
market returns, 10 and 20 year actual returns of various major indices,  and our
own historical 5-year and 10-year investment returns.

The  expected  long-term  rate of  return  on plan  assets  is based on an asset
allocation assumption of 30% to 45% in fixed income securities and 55% to 70% in
equity  securities.  We review our asset  allocation at least  annually and make
changes when considered  appropriate.  We continue to evaluate our own actuarial
assumptions,  including  the expected  rate of return,  at least  annually.  Our
pension  plan  assets are valued at actual  market  value as of the  measurement
date.


                                       25


Accounting  standards  require  that we record  an  additional  minimum  pension
liability  when the plan's  "accumulated  benefit  obligation"  exceeds the fair
market  value of plan assets at the pension  plan  measurement  (balance  sheet)
date.  In the fourth  quarter  of 2002,  due to weak  performance  in the equity
markets  during 2002 as well as a decrease in the  year-end  discount  rate,  we
recorded an additional minimum pension liability in the amount of $181.0 million
with a corresponding  charge to shareholders'  equity of $112.0 million,  net of
taxes of $69.0 million. In the fourth quarter of 2003, due to strong performance
in the  equity  markets  during  2003,  partially  offset by a  decrease  in the
year-end  discount rate, the Company recorded a reduction to its minimum pension
liability  in the  amount  of  $35.0  million  with a  corresponding  credit  to
shareholders'  equity of $22.0  million,  net of taxes of $13.0  million.  These
adjustments did not impact our earnings or cash flows. If discount rates and the
equity markets  performance  decline,  the Company could be required to increase
its minimum pension  liabilities and record additional  charges to shareholder's
equity in the future.

Actual results that differ from our  assumptions  are added or subtracted to our
balance of unrecognized actuarial gains and losses. For example, if the year-end
discount rate used to value the plan's projected  benefit  obligation  decreases
from the prior year-end then the plan's  actuarial  loss will  increase.  If the
discount rate increases  from the prior year-end then the plan's  actuarial loss
will decrease.  Similarly, the difference generated from the plan's actual asset
performance as compared to expected performance would be included in the balance
of unrecognized gains and losses.

The  impact  of the  balance  of  accumulated  actuarial  gains and  losses  are
recognized  in the  computation  of pension cost only to the extent this balance
exceeds 10% of the greater of the plan's projected benefit  obligation or market
value of plan assets.  If this  occurs,  that portion of gain or loss that is in
excess of 10% is amortized  over the  estimated  future  service  period of plan
participants  as a  component  of pension  cost.  The level of  amortization  is
affected  each  year by the  change in  actuarial  gains  and  losses  and could
potentially be eliminated if the gain/loss  activity reduces the net accumulated
gain/loss balance to a level below the 10% threshold.

We expect that our pension  expense for 2004 will be $2 million - $4 million (it
was $12.4 million in 2003) and no contribution will be required to be made by us
to the pension plan in 2004. No contribution was made, or required, in 2003.

Income Taxes
Our income tax expense is  computed  utilizing  an  estimated  annual  effective
income tax rate in accordance  with Accounting  Principles  Board Opinions (APB)
No. 28, "Interim Financial  Reporting." The tax rate is computed using estimates
as to the  Company's  net income before income taxes for the entire year and the
impact of estimated permanent book-tax differences relative to that forecast.

We expect to reach  conclusion  on various  state and federal  income tax audits
during the remainder of 2004. Our 2004  effective  income tax rate may vary from
that of prior periods as a result of the conclusion of these audits.

Management  has  discussed  the  development  and  selection  of these  critical
accounting  estimates with the audit committee of our board of directors and our
audit committee has reviewed our disclosures relating to them.

                                       26


New Accounting Pronouncements
- -----------------------------

Accounting  for  Asset  Retirement  Obligations  In  June  2001,  the  Financial
Accounting  Standards  Board (FASB) issued SFAS No. 143,  "Accounting  for Asset
Retirement Obligations." We adopted SFAS No. 143 effective January 1, 2003. As a
result of our adoption of SFAS No. 143, we recognized an after tax non-cash gain
of approximately  $65.8 million.  This gain resulted from the elimination of the
cumulative cost of removal included in accumulated  depreciation as a cumulative
effect of a change in accounting principle in our statement of operations in the
first quarter of 2003 as the Company has no legal  obligation to remove  certain
of its long-lived assets.

Exit or Disposal Activities
In June 2002,  the FASB issued SFAS No. 146,  "Accounting  for Costs  Associated
with Exit or Disposal  Activities,"  which nullified  Emerging Issues Task Force
(EITF) Issue No. 94-3,  "Liability  Recognition for Certain Employee Termination
Benefits  and Other Costs to Exit an  Activity."  SFAS No. 146  requires  that a
liability for a cost associated with an exit or disposal  activity be recognized
when the liability is incurred, rather than on the date of commitment to an exit
plan.  This  Statement is  effective  for exit or disposal  activities  that are
initiated  after  December 31, 2002. We adopted SFAS No. 146 on January 1, 2003.
The adoption of SFAS No. 146 did not have any material  impact on our  financial
position or results of operations.

Guarantees
In  November  2002,  the FASB  issued  FASB  Interpretation  No. 45 ("FIN  45"),
"Guarantor's  Accounting and Disclosure  Requirements for Guarantees,  Including
Guarantees  of  Indebtedness  of Others."  FIN 45 requires  that a guarantor  be
required to recognize, at the inception of a guarantee, a liability for the fair
value of the  obligation  assumed  under  the  guarantee.  FIN 45 also  requires
additional  disclosures  by a  guarantor  in its  interim  and annual  financial
statements about the obligations  associated with the guarantee.  The provisions
of FIN 45 are effective for  guarantees  issued or modified  after  December 31,
2002,   whereas  the  disclosure   requirements  were  effective  for  financial
statements  for period ending after December 15, 2002. The adoption of FIN 45 on
January 1, 2003 did not have any material  impact on our  financial  position or
results of operations.

The Company has sold all of its utility businesses as of April 1, 2004. However,
we have retained a potential  payment  obligation  associated  with our previous
electric  utility  activities in the state of Vermont.  The Vermont Joint Owners
(VJO),  a  consortium  of 14 Vermont  utilities,  including  us,  entered into a
purchase power  agreement  with  Hydro-Quebec  in 1987.  The agreement  contains
"step-up"  provisions that state that if any VJO member defaults on its purchase
obligation under the contract to purchase power from  Hydro-Quebec the other VJO
participants will assume  responsibility  for the defaulting  party's share on a
pro-rata basis.  Our pro-rata share of the purchase power obligation was 10%. If
any  member  of the VJO  defaults  on its  obligations  under  the  Hydro-Quebec
agreement,  the remaining  members of the VJO,  including us, may be required to
pay  for a  substantially  larger  share  of  the  VJO's  total  power  purchase
obligation for the remainder of the agreement (which runs through 2015).

Paragraph 13 of FIN 45 requires that we disclose "the maximum  potential  amount
of future payments  (undiscounted) the guarantor could be required to make under
the guarantee."  Paragraph 13 also states that we must make such disclosure "...
even if the likelihood of the guarantor's  having to make any payments under the
guarantee is remote..." As noted above,  our obligation  only arises as a result
of default by another VJO member such as upon bankruptcy.  Therefore, to satisfy
the "maximum  potential amount"  disclosure  requirement we must assume that all
members of the VJO simultaneously default, a highly unlikely scenario given that
the two members of the VJO that have the largest potential  payment  obligations
are  publicly  traded  with  credit  ratings of BBB or better,  and that all VJO
members  are  regulated   utility   providers   with  regulated  cost  recovery.
Regardless,  despite the remote  chance that such an event could occur,  or that
the State of Vermont  could or would allow such an event,  assuming that all the
members of the VJO  defaulted by January 1, 2005 and remained in default for the
duration of the contract  (another 10 years),  we estimate that our undiscounted
purchase  obligation for 2005 through 2015 would be approximately  $1.6 billion.
In such a  scenario  the  Company  would  then own the power  and could  seek to
recover  its costs.  We would do this by  seeking to recover  our costs from the
defaulting  members and/or reselling the power to other utility providers or the
northeast  power  grid.  There is an active  market  for the sale of  power.  We
believe  that we would  receive  full  recovery  of our costs  through  sales to
others.  If pricing became more favorable we could potentially sell the power on
the open market at a profit.  We could  potentially lose money if we were unable
to sell the power at cost.

We caution that all of the  above-described  scenarios are unlikely to occur and
we cannot predict with any degree of certainty any potential outcome.


                                       27

Variable Interest Entities
In December 2003, the FASB issued FASB  Interpretation  No. 46 (revised December
2003)  ("FIN  46R"),   "Consolidation  of  Variable  Interest  Entities,"  which
addresses how a business enterprise should evaluate whether it has a controlling
financial  interest in an entity  through  means  other than  voting  rights and
accordingly should consolidate the entity. FIN 46R replaces FASB  Interpretation
No. 46,  "Consolidation  of  Variable  Interest  Entities,"  which was issued in
January 2003. We are required to apply FIN 46R to variable interests in variable
interest  entities or VIEs created  after  December 31, 2003.  For any VIEs that
must be consolidated under FIN 46R that were created before January 1, 2004, the
assets,  liabilities and noncontrolling  interests of the VIE initially would be
measured at their carrying  amounts with any  difference  between the net amount
added  to the  balance  sheet  and  any  previously  recognized  interest  being
recognized as the cumulative effect of an accounting  change. If determining the
carrying  amounts  is not  practicable,  fair  value at the  date FIN 46R  first
applies  may be used to  measure  the  assets,  liabilities  and  noncontrolling
interest of the VIE. We reviewed all of our  investments and determined that the
EPPICS, issued by our consolidated  wholly-owned subsidiary,  Citizens Utilities
Trust, was our only VIE. The adoption of FIN 46R on January 1, 2004 did not have
any material impact on our financial position or results of operations.

Derivative Instruments and Hedging
In April 2003,  the FASB issued SFAS No. 149,  "Amendment  of  Statement  133 on
Derivative  Instruments and Hedging," which clarifies  financial  accounting and
reporting for derivative  instruments including derivative  instruments embedded
in other  contracts.  This Statement is effective for contracts  entered into or
modified  after  June 30,  2003.  We adopted  SFAS No. 149 on July 1, 2003.  The
adoption  of SFAS No.  149 did not have any  material  impact  on our  financial
position or results of operations.

Financial Instruments with Characteristics of Both Liabilities and Equity
In May 2003,  the FASB issued SFAS No. 150,  "Accounting  for Certain  Financial
Instruments with  Characteristics of Both Liabilities and Equity." The Statement
establishes   standards  for  the  classification  and  measurement  of  certain
financial  instruments  with  characteristics  of both  liabilities  and equity.
Generally,  the Statement is effective for financial instruments entered into or
modified  after May 31, 2003 and is otherwise  effective at the beginning of the
first interim period beginning after June 15, 2003. We adopted the provisions of
the  Statement  on July 1, 2003.  The  adoption of SFAS No. 150 did not have any
material impact on our financial position or results of operations.

Pension and Other Postretirement Benefits
In  December  2003,  the  FASB  issued  SFAS  No.  132  (revised),   "Employers'
Disclosures  about Pensions and Other  Postretirement  Benefits." This statement
retains  and revises  the  disclosure  requirements  contained  in the  original
statement.  It requires additional  disclosures including information describing
the  types  of plan  assets,  investment  strategy,  measurement  date(s),  plan
obligations,  cash flows, and components of net periodic benefit cost recognized
in interim  periods.  This  statement is effective for fiscal years ending after
December 15, 2003. We have adopted the expanded disclosure  requirements of SFAS
No. 132 (revised).

The FASB also recently  issued an Exposure Draft that would require  stock-based
employee  compensation to be recorded as a charge to earnings beginning in 2005.
We will continue to monitor the progress on the issuance of this standard.

(b) Results of Operations
    ---------------------
                                     REVENUE

ILEC  revenue is generated  primarily  through the  provision of local,  network
access, long distance and data services. Such services are provided under either
a  monthly  recurring  fee or  based  on  usage  at a  tariffed  rate and is not
dependent  upon  significant  judgments by  management,  with the exception of a
determination of a provision for uncollectible amounts.

CLEC revenue is generated  through  local,  long  distance,  data and  long-haul
services. These services are primarily provided under a monthly recurring fee or
based on usage at agreed  upon  rates  and are not  dependent  upon  significant
judgments by management with the exception of the  determination  of a provision
for  uncollectible  amounts and realizability of reciprocal  compensation.  CLEC
usage based revenue  includes amounts  determined under reciprocal  compensation
agreements.  While this  revenue is  governed  by  specific  contracts  with the
counterparty,  management  defers  recognition of portions of such revenue until
realizability is assured.  Revenue earned from long-haul contracts is recognized
over the term of the related agreement.


                                       28

Consolidated  revenue for the three months ended March 31, 2004 decreased  $93.4
million,  or 14%, as compared with the prior year period. The decrease is due to
a $4.6 million decrease in ILEC revenue,  a $1.3 million decrease in ELI revenue
and an $87.4 million decrease in gas and electric revenue.

On April 1, 2003, we sold approximately 11,000 access lines in North Dakota. The
revenues related to these access lines totaled $1.9 million for the three months
ended  March 31,  2003.


                           TELECOMMUNICATIONS REVENUE

($ in thousands)                                For the three months ended March 31,
                                      -------------------------------------------------------
                                          2004           2003         $ Change       % Change
                                      -------------- ------------- --------------- -------------
                                                                              
Access services                           $ 161,483     $ 169,171        $ (7,688)       -5%
Local services                              212,742       214,273          (1,531)       -1%
Long distance and data services              79,005        77,683           1,322         2%
Directory services                           27,474        27,043             431         2%
Other                                        28,264        25,439           2,825        11%
                                      -------------- ------------- ---------------
   ILEC revenue                             508,968       513,609          (4,641)       -1%
ELI                                          39,765        41,093          (1,328)       -3%
                                      -------------- ------------- ---------------
                                          $ 548,733     $ 554,702        $ (5,969)       -1%
                                      ============== ============= ===============


Change  in the  number of our  access  lines is the most  fundamental  driver of
changes in our telecommunications  revenue. Many rural local telephone companies
(including us) have been  experiencing a loss of access lines primarily  because
of  difficult  economic  conditions,   increased  competition  from  competitive
wireline providers,  from wireless providers and from cable companies (currently
with  respect  to  broadband  but  which  may  in the  future  expand  to  cable
telephony),  and by some customers  disconnecting second lines when they add DSL
or cable modem  service.  We lost  approximately  10,800 access lines during the
three months ended March 31, 2004 but added approximately 21,500 DSL subscribers
during  this  period.  The loss of lines  during  the first  quarter of 2004 was
equally  weighted  between  residential  and  non-residential   customers.   The
non-residential line losses were principally in Rochester, while the residential
losses were  throughout our markets.  We expect to continue to lose access lines
during 2004.  A continued  decrease in access  lines,  combined  with  increased
competition and the other factors discussed in this MD&A, may cause our revenues
to decrease during the remainder of 2004.

Access Services
Access services revenue for the three months ended March 31, 2004 decreased $7.7
million or 5%, as compared with the prior year period.  Switched  access revenue
decreased $6.1 million, as compared with the prior year period, primarily due to
the $3.6 million effect of federally  mandated access rate reductions  effective
as of  July  1,  2003,  a  $1.2  million  increase  in  disputes,  $0.4  million
attributable to the termination of a contract with a wireless carrier in 2003, a
$0.3 million decline in terminating traffic revenue, and $0.2 million related to
the sale of our North Dakota exchanges.

Special  access  revenue  increased $1.0 million as compared with the prior year
period due to growth in  high-capacity  sales of $1.6  million and a decrease of
$1.2 million in credit  adjustments  issued to carriers in 2004. These increases
were partially  offset by a decrease of $1.4 million  resulting from a change in
accounting  estimate  in the first  quarter of 2004  related to the  clearing of
affiliate  revenue among revenue  categories.  Subsidies  revenue decreased $2.6
million,  as compared with the prior year period,  primarily due to decreases in
federal  and state high cost fund  support  of $2.0  million  and $0.6  million,
respectively.

We expect our subsidy  revenue to be  approximately  $7.0 million  lower in 2004
than in 2003 primarily because of increases  implemented during 2003 and 2004 in
the  ceiling on  national  average  loop costs that is  compared to our costs to
determine  the  amount of subsidy  payments  we  receive.  Our  switched  access
revenues are  impacted by the program,  known as the  Coalition  for  Affordable
Local and Long Distance Services, or CALLS plan, which establishes a price floor
for interstate-switched access services. We have been able to offset some of the
reduction in interstate  access rates  through  end-user  charges.  There are no
material  increases  in end-user  charges  scheduled  to take effect  during the
remainder of 2004 or 2005. We believe the net effect of reductions in interstate
access  rates and  increases  in end-user  charges  will reduce our  revenues by
approximately   $10.0  million  in  2004  compared  to  2003  assuming  constant
interstate  switched  access  minutes of use.  Annual  reductions  in interstate
switched  access  rates will  continue  through  2005  until the price  floor is
reached.  Our switched  access  revenues  have also been  adversely  affected by
declining  switched  access  minutes of use,  which we expect to  continue.  Our
subsidy and switched  access  revenues are very  profitable so any reductions in
those revenues will reduce our profitability.

                                       29

Local Services
Local services  revenue for the three months ended March 31, 2004 decreased $1.5
million or 1% as compared with the prior year period.  Local  revenue  decreased
$3.8  million  primarily  due to $1.1  million  related to the sale of our North
Dakota exchanges and continued losses of access lines. Enhanced services revenue
increased $2.2 million, as compared with the prior year period, primarily due to
$4.6 million  attributable  to sales of additional  feature  packages  partially
offset by lower  individual  calling feature  revenue of $1.9 million.  Economic
conditions or increasing  competition  could make it more  difficult to sell our
packages  and  bundles and cause us to lower our prices for those  products  and
services, which would adversely affect our revenues.

Long Distance and Data Services
Long  distance  and data  services  revenue for the three months ended March 31,
2004 increased  $1.3 million or 2%, as compared with the prior period  primarily
due to growth of $6.9  million  related to data  services  (data  includes  DSL)
partially  offset by decreased long distance revenue of $5.6 million as a result
of an 18% decline in the average  rate per minute.  Long  distance  revenue also
reflects  an  increase  of $1.8  million  as a result of a change in  accounting
estimate  in the first  quarter of 2004  related to the  clearing  of  affiliate
revenue among revenue  categories.  Our long distance revenues could decrease in
the future due to lower long  distance  minutes  of use  because  consumers  are
increasingly  using their wireless phones or calling cards to make long distance
calls and lower  average  rates per minute  because of unlimited and packages of
minutes long distance  plans. We expect these factors will continue to adversely
affect our long distance revenues during the remainder of 2004.

Directory Services
Directory  revenue for the three  months  ended March 31,  2004  increased  $0.4
million or 2%, as compared with the prior period  primarily due to modest growth
in yellow pages and internet advertising.

Other
Other revenue for the three months ended March 31, 2004  increased  $2.8 million
or 11%, as compared with the prior period  primarily due to lower  uncollectible
revenue of $5.0 million  partially offset by a decrease of $1.1 million in sales
of customer  premise  equipment  and a decrease  of $0.8  million in billing and
collections.

ELI revenue for the three months ended March 31, 2004 decreased $1.3 million, or
3%, as  compared  to the prior year  period  primarily  due to lower  demand and
prices for long-haul services partially offset by higher local telephone revenue
due to higher revenues from small to medium sized businesses.


                            GAS AND ELECTRIC REVENUE

       ($ in thousands)                         For the three months ended March 31,
                                      -------------------------------------------------------
                                          2004           2003         $ Change       % Change
                                      -------------- ------------- --------------- -------------
                                                                            
       Gas revenue                          $     -      $ 63,532       $ (63,532)     -100%
       Electric revenue                     $ 9,735      $ 33,628       $ (23,893)      -71%

We did not have any gas  operations  in the quarter  ended March 31, 2004 due to
the sales of The Gas Company in Hawaii and our Arizona gas division during 2003.

Electric  revenue for the three  months  ended March 31,  2004  decreased  $23.9
million,  or 71%, as compared  with the prior year period  primarily  due to the
sale of our Arizona  electric  division.  We completed the sale of our remaining
electric  utility  property on April 1, 2004.  We have sold all of our  electric
operations and as a result will have no operating  results in future periods for
these businesses.

                                       30



                                COST OF SERVICES

       ($ in thousands)                          For the three months ended March 31,
                                      -------------------------------------------------------
                                          2004           2003         $ Change       % Change
                                      -------------- ------------- --------------- -------------
                                                                              
       Network access                      $ 51,541     $  56,515       $  (4,974)       -9%
       Gas purchased                              -        35,946         (35,946)     -100%
       Electric energy and
         fuel oil purchased                   5,523        20,758         (15,235)      -73%
                                      -------------- ------------- ---------------
                                           $ 57,064     $ 113,219       $ (56,155)      -50%
                                      ============== ============= ===============

Network access expenses for the three months ended March 31, 2004 decreased $5.0
million,  or 9%,  as  compared  with the  prior  year  period  primarily  due to
decreased  costs  in long  distance  access  expense  related  to  rate  changes
partially  offset by increased  circuit expense  associated with additional data
product  sales in the ILEC  sector.  ELI costs  have  declined  due to a drop in
demand  coupled  with  improved  network  cost  efficiencies.  If we continue to
increase our sales of data  products such as DSL or expand the  availability  of
our unlimited calling plans, our network access expense could increase.

We did not have any gas  operations  in the quarter  ended March 31, 2004 due to
the sales of The Gas Company in Hawaii and our Arizona gas division during 2003.

Electric energy and fuel oil purchased for the three months ended March 31, 2004
decreased  $15.2  million,  or 73%,  as  compared  with the  prior  year  period
primarily due to the sales of our Arizona electric division.



                            OTHER OPERATING EXPENSES

($ in thousands)                                 For the three months ended March 31,
                                      -------------------------------------------------------
                                          2004           2003         $ Change       % Change
                                      -------------- ------------- --------------- -------------
                                                                              
Operating expenses                        $ 164,204     $ 177,559       $ (13,355)       -8%
Taxes other than income taxes                26,336        30,321          (3,985)      -13%
Sales and marketing                          27,200        27,920            (720)       -3%
                                      -------------- ------------- ---------------
                                          $ 217,740     $ 235,800       $ (18,060)       -8%
                                      ============== ============= ===============

Operating  expenses for the three months  ended March 31, 2004  decreased  $13.4
million,  or 8%,  as  compared  with the  prior  year  period  primarily  due to
increased  operating  efficiencies  and a reduction of personnel in the ILEC and
ELI sectors and decreased  operating  expenses in the public services sector due
to the sales of The Gas  Company  in Hawaii  and our  Arizona  gas and  electric
divisions. Expenses were negatively impacted by increased restricted stock based
compensation  expense  of $1.5  million  related  to  variable  stock  plans and
approximately  $4.6 million of expenses  related to our exploration of financial
and strategic alternatives and related compensation  arrangements.  We routinely
review our operations, personnel and facilities to achieve greater efficiencies.
These reviews may result in reductions in personnel and an increase in severance
costs.

Included in operating  expenses is pension  expense.  In future periods,  if the
value of our pension assets decline and/or projected benefit costs increase,  we
may have increased pension expenses. Based on current assumptions and plan asset
values, we estimate that our pension expense will decrease from $12.4 million in
2003 to  approximately  $2 - $4 million in 2004 and that no  contribution to our
pension  plans will be required to be made by us to the pension plan in 2004. In
addition,  as medical  costs  increase the costs of our  postretirement  benefit
costs also increase.  Our retiree  medical costs for 2003 were $16.9 million and
our current estimate for 2004 is $19 - $20 million.

In future periods,  compensation  expense related to variable stock plans may be
materially  affected  by our stock  price.  A $1.00  change  in our stock  price
impacts compensation expense by approximately $1.0 million.

Taxes  other  than  income  taxes  for the three  months  ended  March 31,  2004
decreased $4.0 million, or 13%, as compared with the prior year period primarily
due to decreased  property taxes in the public  services sector due to the sales
of The Gas Company in Hawaii and our Arizona gas and electric  divisions of $4.9
million partially offset by increased gross receipt taxes of $1.1 million in the
ILEC sector.


                                       31

Sales and marketing expenses decreased $0.7 million, or 3%, as compared with the
prior year period primarily due to a reduction in personnel and related costs in
the ILEC sector.


                      DEPRECIATION AND AMORTIZATION EXPENSE

       ($ in thousands)                          For the three months ended March 31,
                                      -------------------------------------------------------
                                          2004           2003         $ Change       % Change
                                      -------------- ------------- --------------- -------------
                                                                              
       Depreciation  expense              $ 112,228     $ 106,836         $ 5,392         5%
       Amortization expense                  31,630        31,712             (82)        0%
                                      -------------- ------------- ---------------
                                          $ 143,858     $ 138,548         $ 5,310         4%
                                      ============== ============= ===============

Depreciation  expense for the three months ended March 31, 2004  increased  $5.4
million,  or 5%, as compared with the prior year period  primarily due to higher
asset base in 2004.


              INVESTMENT AND OTHER INCOME, NET / INTEREST EXPENSE /
                               INCOME TAX EXPENSE

       ($ in thousands)                    For the three months ended March 31,
                                 -------------------------------------------------------
                                     2004           2003         $ Change       % Change
                                 -------------- ------------- --------------- -------------
        Investment and
                                                                        
         other income, net            $ 25,294     $  47,919       $ (22,625)      -47%
       Interest expense               $ 97,782     $ 109,023       $ (11,241)      -10%
       Income tax expense             $ 24,450     $  39,976       $ (15,526)      -39%


Investment  and other  income,  net for the three  months  ended  March 31, 2004
decreased  $22.6  million,  or 47%,  as  compared  with the  prior  year  period
primarily due to the  recognition  in 2003 of a $40.7 million  non-cash  pre-tax
gain related to a capital lease  termination at ELI,  partially  offset by $24.2
million of income in 2004 from the expiration of certain retained liabilities at
less  than  face  value,   which  are  associated  with  customer  advances  for
construction from our disposed water properties.

Interest  expense for the three  months  ended March 31,  2004  decreased  $11.2
million,  or 10%, as compared  with the prior year period  primarily  due to the
retirement of debt partially offset by higher average interest rates. During the
three months  ended March 31, 2004,  we had average  long-term  debt  (excluding
equity units)  outstanding  of $4.3 billion  compared to $4.9 billion during the
three months ended March 31, 2003. Our composite  average borrowing rate for the
three months  ended March 31, 2004 as compared  with the prior year period was 1
basis point lower,  decreasing from 8.05% to 8.04%, due to the inclusion in 2004
of the EPPICS,  partially  offset by the repayment of debt with  interest  rates
below our average rate.

Income taxes for the three months ended March 31, 2004 decreased  $15.5 million,
or 39%,  as  compared  with the prior year  period  primarily  due to changes in
taxable  income.  The effective tax rate for the first quarter of 2004 was 36.3%
as compared with 38.7% for the first quarter of 2003. Our effective tax rate has
declined as a result of the sales of utilities  and changes in the  structure of
certain of our subsidiaries.

Item 3.  Quantitative and Qualitative Disclosures about Market Risk
         ----------------------------------------------------------

Disclosure of primary market risks and how they are managed
We are exposed to market risk in the normal  course of our  business  operations
due to ongoing  investing  and  funding  activities.  Market  risk refers to the
potential  change  in fair  value  of a  financial  instrument  as a  result  of
fluctuations in interest rates and equity and commodity  prices.  We do not hold
or issue  derivative  instruments,  derivative  commodity  instruments  or other
financial instruments for trading purposes. As a result, we do not undertake any
specific  actions to cover our  exposure to market risks and we are not party to
any  market  risk  management  agreements  other  than in the  normal  course of
business or to hedge  long-term  interest  rate risk.  Our  primary  market risk
exposures are interest rate risk and equity and commodity price risk as follows:


                                       32

Interest Rate Exposure

Our exposure to market risk for changes in interest  rates relates  primarily to
the  interest-bearing  portion of our  investment  portfolio and interest on our
long-term  debt and capital  lease  obligations.  The long term debt and capital
lease  obligations  include  various  instruments  with various  maturities  and
weighted average interest rates.

Our  objectives  in managing our  interest  rate risk are to limit the impact of
interest  rate  changes  on  earnings  and cash  flows and to lower our  overall
borrowing costs. To achieve these objectives,  a majority of our borrowings have
fixed interest rates. Consequently,  we have limited material future earnings or
cash flow  exposures  from changes in interest  rates on our long-term  debt and
capital lease  obligations.  A hypothetical 10% adverse change in interest rates
would  increase  the amount that we pay on our  variable  obligations  and could
result in  fluctuations in the fair value of our fixed rate  obligations.  Based
upon our overall interest rate exposure at March 31, 2004, a near-term change in
interest rates would not materially affect our consolidated  financial position,
results of operations or cash flows.

In order to  manage  our  interest  rate risk  exposure,  we have  entered  into
interest  rate  swap  agreements.  Under the  terms of the  agreements,  we make
semi-annual,  floating  interest rate interest payments based on six month LIBOR
and receive a fixed rate on the notional amount.

Sensitivity analysis of interest rate exposure
At March 31,  2004,  the fair  value of our  long-term  debt and  capital  lease
obligations was estimated to be approximately $4.6 billion, based on our overall
weighted  average  rate of 8.0% and our overall  weighted  maturity of 13 years.
There has been no material change in the weighted average maturity applicable to
our obligations  since December 31, 2003. The overall  weighted average interest
rate increased  approximately 4 basis points during the first quarter of 2004. A
hypothetical  increase of 80 basis points (10% of our overall  weighted  average
borrowing  rate) would result in an approximate  $214.6 million  decrease in the
fair value of our fixed rate obligations.

Equity Price Exposure

Our exposure to market risks for changes in equity prices is minimal and relates
primarily to the equity portion of our investment portfolio.  The equity portion
of our investment  portfolio consists of equity securities  (principally  common
stock) of D & E Communications,  Inc. (D & E) and Hungarian  Telephone and Cable
Corp. (HTCC).

As of March  31,  2004 and  December  31,  2003,  we owned  3,059,000  shares of
Adelphia common stock.  The stock price of Adelphia was $0.80 and $0.55 at March
31, 2004 and December 31, 2003, respectively.

As of March 31, 2004 and December 31, 2003,  we owned  2,305,908  common  shares
which  represent  an  ownership of 19% of the equity in HTCC, a company of which
our Chairman and Chief Executive  Officer is a member of the Board of Directors.
In addition,  we hold 30,000 shares of non-voting  convertible  preferred stock,
each share having a liquidation  value of $70 per share and are  convertible  at
our option into 10 shares of common stock. The stock price of HTCC was $9.09 and
$9.86 at March 31, 2004 and December 31, 2003, respectively.

As of March 31, 2004 and December 31, 2003, we owned  1,333,500  shares of D & E
common  stock.  The stock price of D & E was $14.08 and $14.51 at March 31, 2004
and December 31, 2003, respectively.

Sensitivity analysis of equity price exposure
At March 31,  2004,  the fair  value of the  equity  portion  of our  investment
portfolio  was estimated to be $42.7  million.  A  hypothetical  10% decrease in
quoted market prices would result in an approximate $4.3 million decrease in the
fair value of the equity portion of our investment portfolio.

Disclosure of limitations of sensitivity analysis
Certain  shortcomings  are  inherent in the method of analysis  presented in the
computation  of fair value of financial  instruments.  Actual  values may differ
from those presented should market  conditions vary from assumptions used in the
calculation of the fair value.  This analysis  incorporates only those exposures
that  exist as of March  31,  2004.  It does not  consider  those  exposures  or
positions, which could arise after that date. As a result, our ultimate exposure
with respect to our market risks will depend on the exposures  that arise during
the period and the fluctuation of interest rates and quoted market prices.


                                       33

Item 4.   Controls and Procedures
          -----------------------

(a) Evaluation of disclosure controls and procedures
We carried out an evaluation,  under the supervision and with the  participation
of our management,  regarding the  effectiveness  of the design and operation of
our  disclosure  controls  and  procedures.  Based  upon  this  evaluation,  our
principal executive officer and principal financial officer concluded, as of the
end of the period  covered by this report,  March 31, 2004,  that our disclosure
controls and procedures are effective.

(b) Changes in internal control over financial reporting
We reviewed our internal  control  over  financial  reporting at March 31, 2004.
There have been no changes in our  internal  control  over  financial  reporting
identified  in an  evaluation  thereof  that  occurred  during the first  fiscal
quarter of 2004, that materially  affected or is reasonably likely to materially
affect our internal control over financial reporting.

                                       34

                           PART II. OTHER INFORMATION

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

Item 1.   Legal Proceedings
          -----------------

The City of Bangor,  Maine,  filed suit against us on November 22, 2002,  in the
U.S.  District  Court for the  District  of Maine  (City of  Bangor v.  Citizens
Communications  Company,  Civ.  Action  No.  02-183-B-S).  We  intend  to defend
ourselves  vigorously  against the City's lawsuit.  The City has alleged,  among
other things, that we are responsible for the costs of cleaning up environmental
contamination  alleged to have resulted from the operation of a manufactured gas
plant by Bangor Gas Company, which we owned from 1948-1963. The City alleged the
existence  of extensive  contamination  of the  Penobscot  River and nearby land
areas and has  asserted  that  money  damages  and other  relief at issue in the
lawsuit  could exceed  $50.0  million.  The City also  requested  that  punitive
damages be assessed against us. We have filed an answer denying liability to the
City, and have asserted a number of counterclaims against the City. On March 11,
2004, a magistrate judge entered an order  recommending  that the District Court
grant our motion that the City is precluded,  as a matter of law, from obtaining
"full  recovery" from us of all of its CERCLA ss. 107 response  costs.  The City
has filed a formal objection to that recommendation,  and the issue is currently
awaiting  decision by the District Court. We expect that decision will be issued
sometime  during the second quarter of 2004. In addition,  we have  identified a
number of other  potentially  responsible  parties  that may be  liable  for the
damages  alleged by the City and have  joined  them as  parties to the  lawsuit.
These  additional  parties  include  Honeywell  Corporation,  the Army  Corps of
Engineers,  Guilford  Transportation  (formerly  Maine  Central  Railroad),  UGI
Utilities, Inc., and Centerpoint Energy Resources Corporation.  We have demanded
that various of our insurance  carriers  defend and indemnify us with respect to
the City's  lawsuit.  On or about  December  26,  2002,  we filed a  declaratory
judgment  action  against  those  insurance  carriers in the  Superior  Court of
Penobscot County, Maine, for the purpose of establishing their obligations to us
with respect to the City's lawsuit.  We intend to vigorously pursue this lawsuit
to obtain from our insurance carriers  indemnification  for any damages that may
be assessed  against us in the City's lawsuit as well as to recover the costs of
our defense of that lawsuit.

We are party to other  legal  proceedings  arising in the  normal  course of our
business.  The outcome of individual  matters is not  predictable.  However,  we
believe that the ultimate  resolution  of all such  matters,  after  considering
insurance  coverage,  will not have a material  adverse  effect on our financial
position, results of operations, or our cash flows.

Item 6.   Exhibits and Reports on Form 8-K
          --------------------------------

a)        Exhibits:

          31.1 Certification  of Principal  Executive  Officer  pursuant to Rule
               13a-14(a) under the Securities Exchange Act of 1934.

          31.2 Certification  of Principal  Financial  Officer  pursuant to Rule
               13a-14(a) under the Securities Exchange Act of 1934.

          32.1 Certification  of Chief Executive  Officer  pursuant to 18 U.S.C.
               Section  1350,  as  adopted   pursuant  to  Section  906  of  the
               Sarbanes-Oxley Act of 2002.

          32.2 Certification  of Chief Financial  Officer  pursuant to 18 U.S.C.
               Section  1350,  as  adopted   pursuant  to  Section  906  of  the
               Sarbanes-Oxley Act of 2002.

b)        Reports on Form 8-K:

          We filed on Form 8-K on February 23, 2004 under Item 5 "Other Events,"
          a press release  announcing the engagement of J.P.  Morgan  Securities
          and Morgan  Stanley as  financial  advisors  and  Simpson  Thacher and
          Bartlett  LLP  as  legal  counsel  to  assist  in the  exploration  of
          financial and strategic alternatives.

          We filed on Form 8-K on March 4, 2004 under  Item 5 "Other  Events," a
          press release announcing that Scott N. Schneider,  Citizens' President
          and Chief Operating Officer will leave the Company.

          We furnished on Form 8-K on March 4, 2004 under Item 12 "Disclosure of
          Results  of  Operations  and  Financial  Condition,"  a press  release
          announcing  our earnings  for the quarter and year ended  December 31,
          2003.


                                       35


          We filed on Form 8-K on April 14, 2004 under Item 5 "Other  Events," a
          press release  announcing  the  completion of the sales of our Vermont
          Electric division.

          We filed on Form 8-K on April 28, 2004 under Item 5 "Other  Events," a
          press release  announcing  that the  remarketing  of our 6-3/4% senior
          notes due 2006 issued in June 2001 will not occur on May 12, 2004.


                                       36




                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

                                    SIGNATURE
                                    ---------


Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.






                         CITIZENS COMMUNICATIONS COMPANY
                         -------------------------------
                                  (Registrant)


                      By:   /s/ Robert J. Larson
                            ---------------------------------------
                            Robert J. Larson
                            Senior Vice President and
                            Chief Accounting Officer




Date: May 6, 2004

                                       37