CITIZENS COMMUNICATIONS COMPANY


                                    FORM 10-Q


                QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)


                     OF THE SECURITIES EXCHANGE ACT OF 1934


                  FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2004






                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-Q
(Mark One)
|X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

                  For the quarterly period ended June 30, 2004
                                                 -------------

                                       or
                                       --

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

              For the transition period from _________to__________

                        Commission file number: 001-11001
                                                ---------


                         CITIZENS COMMUNICATIONS COMPANY
              ----------------------------------------------------
             (Exact name of registrant as specified in its charter)

           Delaware                                     06-0619596
- ------------------------------             ------------------------------------
(State or other jurisdiction of            (I.R.S. Employer Identification No.)
 incorporation or organization)


         3 High Ridge Park
        Stamford, Connecticut                                06905
- ----------------------------------------                  ------------
(Address of principal executive offices)                   (Zip Code)

                                 (203) 614-5600
               --------------------------------------------------
              (Registrant's telephone number, including area code)

                                       N/A
               ---------------------------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                   Yes  X   No
                                       ---     ---

Indicate  by check mark  whether  the  registrant  is an  accelerated  filer (as
defined in Rule 12b-2 of the Exchange Act).

                                   Yes  X   No
                                       ---     ---

The number of shares outstanding of the registrant's Common Stock as of July 30,
2004 was 291,447,809.





                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

                                      Index

                                                                                                      Page No.
                                                                                                      --------
   Part I.  Financial Information (Unaudited)

    Financial Statements

                                                                                                       
       Consolidated Balance Sheets at June 30, 2004 and December 31, 2003                                  2

       Consolidated Statements of Operations for the three months ended June 30, 2004 and 2003             3

       Consolidated Statements of Operations for the six months ended June 30, 2004 and 2003               4

       Consolidated Statements of Shareholders' Equity for the year ended
       December 31, 2003 and the six months ended June 30, 2004                                            5

       Consolidated  Statements  of  Comprehensive  Income for the three and six
       months ended June 30, 2004 and 2003                                                                 5

       Consolidated Statements of Cash Flows for the six months ended June 30, 2004 and 2003               6

       Notes to Consolidated Financial Statements                                                          7

     Management's Discussion and Analysis of Financial Condition and Results of Operations                22

     Quantitative and Qualitative Disclosures about Market Risk                                           35

     Controls and Procedures                                                                              37


   Part II.  Other Information

     Legal Proceedings                                                                                    38

     Submission of Matters to a Vote of Security Holders                                                  39

     Other Information                                                                                    39

     Exhibits and Reports on Form 8-K                                                                     39

     Signature                                                                                            41


                                       1



                          PART I. FINANCIAL INFORMATION

   Item 1.    Financial Statements
              --------------------

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                                ($ in thousands)
                                   (Unaudited)


                                                             June 30, 2004  December 31, 2003
                                                             -------------- -----------------
ASSETS
- ------
Current assets:
                                                                        
   Cash and cash equivalents                                   $   740,359      $   583,671
   Accounts receivable, less allowances of $31,114 and
     $47,332, respectively                                         224,281          248,473
   Other current assets                                             38,312           40,984
   Assets held for sale                                                  -           23,130
                                                             -------------- -----------------
     Total current assets                                        1,002,952          896,258

Property, plant and equipment, net                               3,437,099        3,525,640
Goodwill, net                                                    1,940,318        1,940,318
Other intangibles, net                                             749,147          812,407
Investments                                                         63,654           53,383
Other assets                                                       447,428          461,104
                                                             -------------- -----------------
        Total assets                                           $ 7,640,598      $ 7,689,110
                                                             ============== =================

LIABILITIES AND EQUITY
- ----------------------
Current liabilities:
   Long-term debt due within one year                          $     6,490      $    88,002
   Accounts payable                                                128,902          161,640
   Other current liabilities                                       324,501          322,805
   Liabilities related to assets held for sale                           -           11,128
                                                             -------------- -----------------
     Total current liabilities                                     459,893          583,575

Deferred income taxes                                              481,632          447,056
Customer advances for construction and contributions in aid
  of construction                                                   94,830          122,035
Other liabilities                                                  264,746          264,382
Equity units                                                       460,000          460,000
Long-term debt                                                   4,378,131        4,195,629
Company Obligated Mandatorily Redeemable Convertible Preferred
  Securities*                                                            -          201,250

Shareholders' equity:
   Common stock, $0.25 par value (600,000,000 authorized shares;
     287,661,000 and 284,709,000 outstanding at June 30, 2004
     and December 31, 2003, respectively, and 295,434,000 issued
     at June 30, 2004 and Decemember 31, 2003)                      73,858           73,858
   Additional paid-in capital                                    1,925,663        1,953,317
   Accumulated deficit                                            (298,521)        (365,181)
   Accumulated other comprehensive loss                            (72,716)         (71,676)
   Treasury stock                                                 (126,918)        (175,135)
                                                             -------------- ------------------
     Total shareholders' equity                                  1,501,366        1,415,183
                                                             -------------- ------------------
        Total liabilities and equity                           $ 7,640,598      $ 7,689,110
                                                             ============== ==================


*  Represents  securities  of a subsidiary  trust,  the sole assets of which are
securities of a subsidiary  partnership,  substantially  all the assets of which
are  convertible  debentures  of the  company.  The  consolidation  of this item
changed  effective  January  1, 2004 as a result of the  application  of a newly
mandated  accounting  standard  "FIN 46R." Please see footnote 14 for a complete
discussion.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       2



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                FOR THE THREE MONTHS ENDED JUNE 30, 2004 AND 2003
                   ($ in thousands, except per-share amounts)
                                   (Unaudited)

                                                                                           2004             2003
                                                                                      --------------   --------------
                                                                                                     
Revenue                                                                                    $544,091        $ 643,954

Operating expenses:
     Cost of services (exclusive of depreciation and amortization)                           48,295          113,537
     Other operating expenses                                                               211,648          232,493
     Depreciation and amortization                                                          144,412          150,359
     Reserve for telecommunications bankruptcies                                                  -            2,260
     Restructuring and other expenses                                                             -           10,113
     Strategic alternatives and management succession expenses (see Note 12)                 11,561                -
                                                                                      --------------   --------------
Total operating expenses                                                                    415,916          508,762
                                                                                      --------------   --------------

Operating income                                                                            128,175          135,192

Investment and other income, net                                                              5,213           31,237
Interest expense                                                                             97,652          106,436
                                                                                      --------------   --------------
     Income before income taxes, dividends on convertible preferred
       securities                                                                            35,736           59,993
Income tax expense                                                                           11,944           24,384
                                                                                      --------------   --------------

     Income before dividends on convertible preferred securities                             23,792           35,609

Dividends on convertible preferred securities, net of tax benefit
     of $0 and $(963), respectively*                                                              -            1,552
                                                                                      --------------   --------------

     Net income available to common shareholders                                           $ 23,792        $  34,057
                                                                                      ==============   ==============


Basic and diluted income per common share                                                  $   0.08        $    0.12
                                                                                      ==============   ==============



* The  consolidation of this item changed  effective January 1, 2004 as a result
of the application of a newly mandated accounting standard "FIN 46R." Please see
footnote 14 for a complete discussion.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.




                                       3




                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                 FOR THE SIX MONTHS ENDED JUNE 30, 2004 AND 2003
                   ($ in thousands, except per-share amounts)
                                   (Unaudited)


                                                                                           2004             2003
                                                                                       --------------   --------------
                                                                                                    
Revenue                                                                                  $ 1,102,559      $ 1,295,816

Operating expenses:
     Cost of services (exclusive of depreciation and amortization)                           105,359          226,756
     Other operating expenses                                                                424,457          468,314
     Depreciation and amortization                                                           288,270          288,907
     Reserve for telecommunications bankruptcies                                                   -            2,260
     Restructuring and other expenses                                                              -           10,092
     Strategic alternatives and management succession expenses (see Note 12)                  16,492                -
                                                                                       --------------   --------------
Total operating expenses                                                                     834,578          996,329
                                                                                       --------------   --------------

Operating income                                                                             267,981          299,487

Investment and other income, net                                                              30,507           79,409
Interest expense                                                                             195,434          215,712
                                                                                       --------------   --------------
     Income before income taxes, dividends on convertible preferred
       securities, and cumulative effect of change in accounting principle                   103,054          163,184
Income tax expense                                                                            36,394           64,360
                                                                                       --------------   --------------

     Income before dividends on convertible preferred securities and
       cumulative effect of change in accounting principle                                    66,660           98,824

Dividends on convertible preferred securities, net of tax benefit
     of $0 and $(1,926), respectively*                                                             -            3,105
                                                                                       --------------   --------------

     Income before cumulative effect of change in accounting principle                        66,660           95,719

Cumulative effect of change in accounting principle, net of tax
     of $0 and $41,591, respectively                                                               -           65,769
                                                                                       --------------   --------------
     Net income available to common shareholders                                         $    66,660      $   161,488
                                                                                       ==============   ==============

Basic income per common share:
     Income before cumulative effect of change in accounting principle                   $      0.23      $      0.34
     Cumulative effect of change in accounting principle                                           -             0.23
                                                                                       --------------   --------------
     Net income available to common shareholders                                         $      0.23      $      0.57
                                                                                       ==============   ==============

Diluted income per common share:
     Income before cumulative effect of change in accounting principle                   $      0.23      $      0.33
     Cumulative effect of change in accounting principle                                           -             0.22
                                                                                       --------------   --------------
     Net income available to common shareholders                                         $      0.23      $      0.55
                                                                                       ==============   ==============


* The  consolidation of this item changed  effective January 1, 2004 as a result
of the application of a newly mandated accounting standard "FIN 46R." Please see
footnote 14 for a complete discussion.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       4




                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
   FOR THE YEAR ENDED DECEMBER 31, 2003 AND THE SIX MONTHS ENDED JUNE 30, 2004
                                ($ in thousands)
                                   (Unaudited)


                                                                                Accumulated
                                    Common Stock      Additional                  Other        Treasury Stock        Total
                                 -------------------   Paid-In    Accumulated  Comprehensive --------------------  Shareholders'
                                  Shares    Amount     Capital      Deficit       Loss        Shares     Amount      Equity
                                 --------- --------- ----------- ------------ ------------   -------- ----------- -----------

                                                                                         
Balances January 1, 2003          294,080   $73,520  $ 1,943,406  $ (553,033)   $(102,169)   (11,598) $ (189,585) $1,172,139
   Stock plans                      1,354       338       9,911            -            -        873      14,450      24,699
   Net income                           -         -           -      187,852            -          -           -     187,852
   Other comprehensive income, net
     of tax and reclassifications
     adjustments                        -         -           -            -       30,493          -           -      30,493
                                 --------- --------- ----------- ------------ ------------   -------- ----------- -----------
Balances December 31, 2003        295,434    73,858   1,953,317     (365,181)     (71,676)   (10,725)   (175,135)  1,415,183
   Stock plans                          -         -     (27,654)           -            -      2,952      48,217      20,563
   Net income                           -         -           -       66,660            -          -           -      66,660
   Other comprehensive loss, net
     of tax and reclassifications
     adjustments                        -         -           -            -       (1,040)         -           -      (1,040)
                                 --------- --------- ----------- ------------ ------------   -------- ----------- -----------
Balances June 30, 2004            295,434   $73,858  $ 1,925,663  $ (298,521)   $ (72,716)    (7,773) $ (126,918) $1,501,366
                                 ========= ========= =========== ============ ============   ======== =========== ===========


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.



                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
            FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2004 AND 2003
                                ($ in thousands)
                                   (Unaudited)

                                              For the three months ended June 30,       For the six months ended June 30,
                                             --------------------------------------   --------------------------------------
                                                    2004                2003                 2004                2003
                                             ------------------  ------------------   ------------------  ------------------

Net income                                            $ 23,792            $ 34,057             $ 66,660           $ 161,488
Other comprehensive income (loss), net of
  tax and reclassifications adjustments*                  (282)                908               (1,040)              4,798
                                             ------------------  ------------------   ------------------  ------------------
  Total comprehensive income                          $ 23,510            $ 34,965             $ 65,620           $ 166,286
                                             ==================  ==================   ==================  ==================


               * Consists of unrealized holding gains/(losses) of
                             marketable securities.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       5




                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                 FOR THE SIX MONTHS ENDED JUNE 30, 2004 AND 2003
                                ($ in thousands)
                                   (Unaudited)

                                                                                  2004            2003
                                                                            --------------   -------------


                                                                                         
Income before cumulative effect of change in accounting principle               $  66,660      $   95,719
Adjustments to reconcile net income to net cash
   provided by operating activities:
       Depreciation and amortization expense                                      288,270         288,907
       Gain on expiration/settlement of customer advances                         (25,345)         (6,165)
       Gain on capital lease termination/restructuring                                  -         (65,724)
       Other non-cash adjustments                                                   8,928          (5,117)
       Deferred taxes                                                              42,307         104,591
       Change in accounts receivable                                               18,730          39,407
       Change in accounts payable and other liabilities                           (37,567)       (118,337)
       Change in other current assets                                               2,672          10,479
                                                                            --------------  --------------
Net cash provided by operating activities                                         364,655         343,760

Cash flows from investing activities:
       Proceeds from sale of assets, net of selling expenses                       13,992          54,900
       Capital expenditures                                                      (133,434)       (115,602)
       Securities purchased                                                             -            (605)
                                                                            --------------  --------------
Net cash used by investing activities                                            (119,442)        (61,307)

Cash flows from financing activities:
       Long-term debt payments                                                    (99,786)       (301,583)
       Issuance of common stock                                                    13,121          15,706
       Repayment of customer advances for
         construction and contributions in aid of construction                     (1,860)         (4,715)
                                                                            --------------  --------------
Net cash used by financing activities                                             (88,525)       (290,592)

Increase (decrease) in cash and cash equivalents                                  156,688          (8,139)
Cash and cash equivalents at January 1,                                           583,671         393,177
                                                                            --------------  --------------

Cash and cash equivalents at June 30,                                           $ 740,359      $  385,038
                                                                            ==============  ==============

Cash paid during the period for:
       Interest                                                                 $ 204,293      $  212,634
       Income taxes                                                             $   1,126      $    1,243

Non-cash investing and financing activities:
       Change in fair value of interest rate swaps                              $ (10,980)     $      864



              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       6

                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

(1)  Summary of Significant Accounting Policies:
     ------------------------------------------
     (a)  Basis of Presentation and Use of Estimates:
          Citizens  Communications  Company and its subsidiaries are referred to
          as "we," "us" "our" or the  "Company"  in this report.  Our  unaudited
          consolidated  financial  statements  have been  prepared in accordance
          with accounting  principles generally accepted in the United States of
          America (GAAP) and should be read in conjunction with the consolidated
          financial  statements  and notes included in our 2003 Annual Report on
          Form 10-K. Certain  reclassifications  of balances previously reported
          have been made to  conform to current  presentation.  All  significant
          intercompany   balances  and  transactions  have  been  eliminated  in
          consolidation.   These  unaudited  consolidated  financial  statements
          include all adjustments,  which consist of normal  recurring  accruals
          necessary to present fairly the results for the interim periods shown.

          The  preparation  of  financial  statements  in  conformity  with GAAP
          requires management to make estimates and assumptions which affect the
          amounts of assets, liabilities,  revenue and expenses we have reported
          and our disclosure of contingent assets and liabilities at the date of
          the  financial  statements.  Actual  results  may  differ  from  those
          estimates.  We believe that our critical  estimates  are  depreciation
          rates,  pension  assumptions,   calculations  of  impairment  amounts,
          reserves established for receivables, income taxes and contingencies.

          Certain information and footnote disclosures have been excluded and/or
          condensed  pursuant to Securities  and Exchange  Commission  rules and
          regulations.  The results of the interim  periods are not  necessarily
          indicative of the results for the full year.

     (b)  Cash Equivalents:
          We consider all highly liquid investments with an original maturity of
          three months or less to be cash equivalents.

     (c)  Revenue Recognition:
          Incumbent  Local Exchange  Carrier (ILEC) - Revenue is recognized when
          services are provided or when  products  are  delivered to  customers.
          Revenue that is billed in advance includes:  monthly recurring network
          access services,  special access services and monthly  recurring local
          line  charges.  The  unearned  portion of this  revenue  is  initially
          deferred  as a  component  of other  liabilities  on our  consolidated
          balance  sheet and  recognized  in revenue  over the  period  that the
          services are  provided.  Revenue  that is billed in arrears  includes:
          non-recurring  network  access  services,  switched  access  services,
          non-recurring  local services and long-distance  services.  The earned
          but unbilled  portion of this revenue is  recognized in revenue in our
          statement  of  operations  and accrued in accounts  receivable  in the
          period that the services are provided.  Excise taxes are recognized as
          a liability  when billed.  Installation  fees and their related direct
          and incremental costs are initially deferred and recognized as revenue
          and  expense  over the  average  term of a customer  relationship.  We
          recognize as current period expense the portion of installation  costs
          that exceeds installation fee revenue.

          Electric  Lightwave,  LLC.  (ELI) -  Revenue  is  recognized  when the
          services are provided. Revenue from long-term prepaid network services
          agreements  including  Indefeasible  Rights to Use (IRU), are deferred
          and recognized on a straight-line  basis over the terms of the related
          agreements. Installation fees and their related direct and incremental
          costs are  initially  deferred and  recognized  as revenue and expense
          over the average  term of a customer  relationship.  We  recognize  as
          current period expense the portion of installation  costs that exceeds
          installation fee revenue.

     (d) Goodwill and Other Intangibles:
          Intangibles represent the excess of purchase price over the fair value
          of identifiable  tangible  assets  acquired.  We undertake  studies to
          determine  the fair  values of assets  and  liabilities  acquired  and
          allocate   purchase  prices  to  assets  and  liabilities,   including
          property,  plant  and  equipment,   goodwill  and  other  identifiable
          intangibles.  On January 1, 2002,  we adopted  Statement  of Financial
          Accounting  Standards  (SFAS) No. 142,  "Goodwill and Other Intangible
          Assets,"  which  applies to all goodwill and other  intangible  assets
          recognized  in the  statement  of  financial  position  at that  date,
          regardless  of  when  the  assets  were  initially  recognized.   This

                                       7


          Statement requires that goodwill and other intangibles with indefinite
          useful lives no longer be amortized to earnings, but instead be tested
          for  impairment,  at least  annually.  In  performing  this test,  the
          Company first compares the carrying  amount of its reporting  units to
          their respective fair values.  If the carrying amount of any reporting
          unit  exceeds its fair value,  the Company is required to perform step
          two of the impairment  test by comparing the implied fair value of the
          reporting unit's goodwill with its carrying  amount.  The amortization
          of goodwill and other  intangibles with indefinite useful lives ceased
          upon adoption of the Statement on January 1, 2002. We annually (during
          the fourth  quarter)  examine the  carrying  value of our goodwill and
          trade name to determine whether there are any impairment losses.

          SFAS No. 142 also  requires  that  intangible  assets  with  estimated
          useful  lives be  amortized  over  those  lives  and be  reviewed  for
          impairment in accordance with SFAS No. 144, "Accounting for Impairment
          or Disposal of Long-Lived  Assets" to determine whether any changes to
          these lives are required.  We periodically reassess the useful life of
          our intangible assets with estimated useful lives to determine whether
          any changes to those lives are required.

     (e)  Impairment of Long-Lived  Assets and Long-Lived  Assets to Be Disposed
          of:
          We adopted SFAS No. 144, "Accounting for the Impairment or Disposal of
          Long-Lived  Assets" as of January 1, 2002. In accordance with SFAS No.
          144, we review  long-lived  assets to be held and used and  long-lived
          assets to be disposed of, including  intangible  assets with estimated
          useful  lives,   for   impairment   whenever   events  or  changes  in
          circumstances indicate that the carrying amount of such assets may not
          be  recoverable.  Recoverability  of  assets  to be held  and  used is
          measured by comparing  the carrying  amount of the asset to the future
          undiscounted  net cash flows expected to be generated by the asset. If
          any assets are  considered to be impaired,  the impairment is measured
          by the amount by which the carrying  amount of the assets  exceeds the
          estimated fair value.

     (f)  Derivative Instruments and Hedging Activities:
          We account  for  derivative  instruments  and  hedging  activities  in
          accordance with SFAS No. 149,  "Accounting for Derivative  Instruments
          and  Hedging  Activities,"  as  amended.  SFAS No.  149,  as  amended,
          requires that all derivative instruments, such as interest rate swaps,
          be recognized in the financial  statements  and measured at fair value
          regardless of the purpose or intent of holding them.

          We have  interest rate swap  arrangements  related to a portion of our
          fixed rate debt. These hedge strategies satisfy the fair value hedging
          requirements  of SFAS No.  133.  As a  result,  the fair  value of the
          hedges is carried on the balance sheet in other assets and the related
          underlying  liabilities  are also  adjusted  to fair value by the same
          amount.

     (g) Employee Stock Plans:
          We have various employee stock-based  compensation plans. Awards under
          these plans are granted to eligible officers, management employees and
          non-management employees.  Awards may be made in the form of incentive
          stock options, non-qualified stock options, stock appreciation rights,
          restricted stock or other stock based awards.  As permitted by current
          accounting rules, we apply Accounting  Principles Board Opinions (APB)
          No. 25 and related  interpretations  in  accounting  for the  employee
          stock plans  resulting in the use of the intrinsic  value to value the
          stock.

          SFAS No. 123,  "Accounting for Stock-Based  Compensation" and SFAS No.
          148,  "Accounting  for  Stock-Based   Compensation  -  Transition  and
          Disclosure,  an amendment of SFAS No. 123," established accounting and
          disclosure  requirements using a fair-value-based method of accounting
          for stock-based employee  compensation plans. As permitted by existing
          accounting standards, the Company has elected to continue to apply the
          intrinsic-valued-based  method of accounting  described above, and has
          adopted only the disclosure requirements of SFAS No. 123, as amended.

          We  provide  pro forma net  income and pro forma net income per common
          share  disclosures  for employee stock option grants on the fair value
          of the options at the date of grant.  For purposes of  presenting  pro
          forma information, the fair value of options granted is computed using
          the Black Scholes option-pricing model.


                                       8


          Had we  determined  compensation  cost  based on the fair value at the
          grant date for the Management  Equity  Incentive  Plan (MEIP),  Equity
          Incentive  Plan  (EIP),   Employee  Stock  Purchase  Plan  (ESPP)  and
          Directors'  Deferred Fee Equity Plan, our pro forma net income and net
          income per common share available for common  shareholders  would have
          been as follows:


                                                          Three Months Ended June 30,         Six Months Ended June 30,
                                                          ---------------------------       ----------------------------
                                                              2004            2003              2004            2003
                                                          -----------     -----------       ------------    ------------
             ($ in thousands)

             Net income available for
                                                                                                  
             common shareholders          As reported       $ 23,792       $ 34,057          $  66,660        $ 161,488

             Add: Stock-based employee
             compensation expense
             included in reported net
             income, net of related tax
             effects                                           1,726          2,721              3,817            3,748


             Deduct: Total stock-based
             employee compensation
             expense determined under
             fair value based method
             for all awards, net of
             related tax effects                              (3,764)        (5,208)            (7,854)          (8,508)
                                                            ---------       ---------          ----------      ---------

                                          Pro forma         $ 21,754       $ 31,570          $  62,623        $ 156,728
                                                            =========       =========          ==========      =========

             Net income per common
             share available for common
             shareholders                 As reported:
                                             Basic          $   0.08       $   0.12          $    0.23        $    0.57
                                             Diluted        $   0.08       $   0.12          $    0.23        $    0.55

                                          Pro forma:
                                             Basic          $   0.08       $   0.11          $    0.22        $    0.56
                                             Diluted        $   0.07       $   0.11          $    0.22        $    0.53


     (h)  Net Income Per Common Share Available for Common Shareholders:
          Basic net income  per  common  share is  computed  using the  weighted
          average  number of common shares  outstanding  during the period being
          reported on. Except when the effect would be antidilutive, diluted net
          income per common share  reflects  the dilutive  effect of the assumed
          exercise  of stock  options  using the  treasury  stock  method at the
          beginning  of the period  being  reported on as well as common  shares
          that would result from the conversion of convertible  preferred stock.
          In addition, the related interest on preferred stock dividends (net of
          tax) is  added  back  to  income  since  it  would  not be paid if the
          preferred stock was converted to common stock.

(2)  Recent Accounting Literature and Changes in Accounting Principles:
     -----------------------------------------------------------------

     Accounting for Asset Retirement Obligations
     -------------------------------------------
     In June 2001, the Financial  Accounting  Standards Board (FASB) issued SFAS
     No. 143, "Accounting for Asset Retirement Obligations." We adopted SFAS No.
     143 effective January 1, 2003. As a result of our adoption of SFAS No. 143,
     we recognized an after tax non-cash gain of approximately $65,769,000. This
     gain  resulted  from the  elimination  of the  cumulative  cost of  removal
     included in accumulated  depreciation as a cumulative effect of a change in
     accounting principle in our statement of operations in the first quarter of
     2003 as the  Company  has no legal  obligation  to  remove  certain  of its
     long-lived assets.


                                       9

     Exit or Disposal Activities
     ---------------------------
     In June  2002,  the  FASB  issued  SFAS  No.  146,  "Accounting  for  Costs
     Associated  with Exit or Disposal  Activities,"  which  nullified  Emerging
     Issues Task Force (EITF) Issue No. 94-3, "Liability Recognition for Certain
     Employee  Termination  Benefits and Other Costs to Exit an Activity."  SFAS
     No. 146 requires  that a liability  for a cost  associated  with an exit or
     disposal activity be recognized when the liability is incurred, rather than
     on the date of commitment to an exit plan.  This Statement is effective for
     exit or disposal  activities that are initiated after December 31, 2002. We
     adopted  SFAS No. 146 on January 1, 2003.  The adoption of SFAS No. 146 did
     not have any  material  impact on our  financial  position  or  results  of
     operations.

     Guarantees
     ----------
     In November  2002, the FASB issued FASB  Interpretation  No. 45 ("FIN 45"),
     "Guarantor's   Accounting  and  Disclosure   Requirements  for  Guarantees,
     Including  Guarantees  of  Indebtedness  of Others." FIN 45 requires that a
     guarantor be required to  recognize,  at the  inception  of a guarantee,  a
     liability for the fair value of the obligation assumed under the guarantee.
     FIN 45 also requires  additional  disclosures by a guarantor in its interim
     and annual financial  statements about the obligations  associated with the
     guarantee.  The provisions of FIN 45 are effective for guarantees issued or
     modified after December 31, 2002, whereas the disclosure  requirements were
     effective for financial  statements  for periods  ending after December 15,
     2002.  The  adoption of FIN 45 on January 1, 2003 did not have any material
     impact on our financial position or results of operations (see Note 16).

     Variable Interest Entities
     --------------------------
     In  December  2003,  the FASB issued  FASB  Interpretation  No. 46 (revised
     December 2003) ("FIN 46R"),  "Consolidation of Variable Interest Entities,"
     which addresses how a business  enterprise should evaluate whether it has a
     controlling financial interest in an entity through means other than voting
     rights and accordingly should consolidate the entity. FIN 46R replaces FASB
     Interpretation No. 46, "Consolidation of Variable Interest Entities," which
     was issued in January  2003.  We are  required to apply FIN 46R to variable
     interests in variable  interest entities or VIEs created after December 31,
     2003.  For any VIEs  that  must be  consolidated  under  FIN 46R that  were
     created before January 1, 2004, the assets,  liabilities and noncontrolling
     interests of the VIE initially would be measured at their carrying  amounts
     with any  difference  between the net amount added to the balance sheet and
     any  previously  recognized  interest  being  recognized as the  cumulative
     effect of an accounting  change. If determining the carrying amounts is not
     practicable,  fair value at the date FIN 46R first  applies  may be used to
     measure the assets,  liabilities and noncontrolling interest of the VIE. We
     reviewed all of our investments  and determined that the Trust  Convertible
     Preferred  Securities  (EPPICS),  issued by our  consolidated  wholly-owned
     subsidiary,  Citizens  Utilities Trust and the related  Citizens  Utilities
     Capital  L.P.,  were our only VIEs.  The  adoption of FIN 46R on January 1,
     2004 did not have any material impact on our financial  position or results
     of operations.

     Derivative Instruments and Hedging
     ----------------------------------
     In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on
     Derivative  Instruments and Hedging," which clarifies financial  accounting
     and reporting for derivative  instruments including derivative  instruments
     embedded in other  contracts.  This  Statement is effective  for  contracts
     entered into or modified  after June 30,  2003.  We adopted SFAS No. 149 on
     July 1, 2003. The adoption of SFAS No. 149 did not have any material impact
     on our financial position or results of operations.

     Financial Instruments with Characteristics of Both Liabilities and Equity
     -------------------------------------------------------------------------
     In May  2003,  the  FASB  issued  SFAS No.  150,  "Accounting  for  Certain
     Financial Instruments with Characteristics of Both Liabilities and Equity."
     The Statement  establishes standards for the classification and measurement
     of certain financial  instruments with  characteristics of both liabilities
     and equity. Generally, the Statement is effective for financial instruments
     entered into or modified  after May 31, 2003 and is otherwise  effective at
     the beginning of the first interim period beginning after June 15, 2003. We
     adopted the  provisions of the  Statement on July 1, 2003.  The adoption of
     SFAS No. 150 did not have any material impact on our financial  position or
     results of operations.

     Pension and Other Postretirement Benefits
     -----------------------------------------
     In  December  2003,  the FASB issued  SFAS No. 132  (revised),  "Employers'
     Disclosures  about  Pensions  and  Other  Postretirement   Benefits."  This
     Statement retains and revises the disclosure  requirements contained in the
     original   Statement.   It  requires   additional   disclosures   including
     information  describing  the  types of plan  assets,  investment  strategy,
     measurement  date(s),  plan obligations,  cash flows, and components of net
     periodic  benefit cost  recognized in interim  periods.  This  Statement is
     effective for fiscal years ending after  December 15, 2003. We have adopted
     the expanded disclosure requirements of SFAS No. 132 (revised).

                                       10


     The FASB  also  recently  issued  an  Exposure  Draft  that  would  require
     stock-based  employee  compensation  to be recorded as a charge to earnings
     beginning in 2005. We will continue to monitor the progress on the issuance
     of this standard.

(3)  Accounts Receivable:
     -------------------
     The  components of accounts  receivable,  net at June 30, 2004 and December
     31, 2003 are as follows:

($ in thousands)                         June 30, 2004     December 31, 2003
                                        ----------------- ---------------------

Customers                                      $ 223,415             $ 250,515
Other                                             31,980                45,290
Less:  Allowance for doubtful accounts           (31,114)              (47,332)
                                        ----------------- ---------------------
   Accounts receivable, net                    $ 224,281             $ 248,473
                                        ================= =====================

     The Company  maintains an allowance  for  estimated  bad debts based on its
     estimate of collectibility of its accounts  receivables.  Bad debt expense,
     which is recorded as a reduction of revenue,  was $4,339,000 and $5,788,000
     for the  three  months  ended  June 30,  2004 and  2003,  respectively  and
     $6,558,000 and $10,798,000 for the six months ended June 30, 2004 and 2003,
     respectively.  Additional  reserves  are  provided  for known or  impending
     telecommunications  bankruptcies,  disputes or other significant collection
     issues.

(4)  Property, Plant and Equipment, Net:
     ----------------------------------
     Property,  plant and equipment,  net at June 30, 2004 and December 31, 2003
     is as follows:



($ in thousands)                             June 30, 2004       December 31, 2003
                                            ----------------    --------------------

                                                                  
Property, plant and equipment                   $ 6,361,161             $ 6,221,307
Less: Accumulated depreciation                   (2,924,062)             (2,695,667)
                                            ----------------    --------------------
     Property, plant and equipment, net         $ 3,437,099             $ 3,525,640
                                            ================    ====================


     Depreciation  expense is principally  based on the composite  group method.
     Depreciation expense was $112,782,000 and $118,729,000 for the three months
     ended  June  30,  2004  and  2003,   respectively   and   $225,010,000  and
     $225,565,000 for the six months ended June 30, 2004 and 2003, respectively.
     Effective  January 1, 2003,  as a result of the  adoption  of SFAS No. 143,
     "Accounting for Asset Retirement Obligations," we ceased recognition of the
     cost of removal  provision  in  depreciation  expense  and  eliminated  the
     cumulative  cost  of  removal  included  in  accumulated  depreciation.  In
     addition,  we increased  the average  depreciable  lives for certain of our
     equipment in our ILEC segment.  As part of the  preparation and adoption of
     SFAS No.  143,  we  analyzed  depreciation  rates for the ILEC  segment and
     compared them to industry  averages and historical  expense data.  Based on
     this review,  the Company identified certain assets for which the Company's
     analysis  of   historical/estimated   lives  indicated  that  the  existing
     estimated depreciable life was shorter than such revised estimates.

(5)  Dispositions:
     ------------
     On April 1, 2003,  we completed  the sale of  approximately  11,000  access
     lines in North Dakota for  approximately  $25,700,000  in cash. The pre-tax
     gain on the sale was $2,274,000.

     On  April 4,  2003,  we  completed  the  sale of our  wireless  partnership
     interest in Wisconsin for  approximately  $7,500,000  in cash.  The pre-tax
     gain on the sale was $2,173,000.

(6)  Net Assets Held for Sale:
     ------------------------
     On August 24, 1999,  our Board of Directors  approved a plan of divestiture
     for our public utilities services businesses, which included our water, gas
     and electric businesses. All of these properties have been sold.


                                       11


     Electric and Gas
     ----------------
     On August 8,  2003,  we  completed  the sale of The Gas  Company  in Hawaii
     division for $119,290,000 in cash and assumed liabilities. The pre-tax loss
     on the sale recognized in 2003 was $19,180,000.

     On August 11, 2003,  we completed  the sale of our Arizona gas and electric
     divisions for $224,100,000 in cash. The pre-tax loss on the sale recognized
     in 2003 was $18,491,000.

     On December 2, 2003,  we  completed  the sale of  substantially  all of our
     Vermont  electric  division's  transmission  assets for  $7,344,000 in cash
     (less  $1,837,000 in refunds to customers as ordered by the Vermont  Public
     Service Board).

     On  April  1,  2004,  we  completed  the  sale  of  our  Vermont   electric
     distribution  operations  for  approximately  $13,992,000  in cash,  net of
     selling expenses.

     Losses  on the  sales  of  our  Vermont  properties  were  included  in the
     impairment charges recorded during 2003.

     Summarized  balance sheet information for the electric  operations  (assets
     held for sale) is set forth below (no data for June 30, 2004 because all of
     the properties had been sold as of that date).

($ in thousands)                                  December 31, 2003
                                                 --------------------

Current assets                                              $  4,688
Net property, plant and equipment                              7,225
Other assets                                                  11,217
                                                 --------------------
Total assets held for sale                                  $ 23,130
                                                 ====================

Current liabilities                                         $  3,651
Other liabilities                                              7,477
                                                 --------------------
Total liabilities related to assets held
  for sale                                                  $ 11,128
                                                 ====================

(7)  Intangibles:
     -----------
     Intangibles at June 30, 2004 and December 31, 2003 are as follows:



($ in thousands)                                        June 30, 2004         December 31, 2003
                                                   ------------------------  ---------------------

                                                                               
Customer base - amortizable over 96 months                       $ 995,853              $ 995,853
Trade name - non-amortizable                                       122,058                122,058
                                                   ------------------------  ---------------------
   Other intangibles                                             1,117,911              1,117,911
Accumulated amortization                                          (368,764)              (305,504)
                                                   ------------------------  ---------------------
    Total other intangibles, net                                 $ 749,147              $ 812,407
                                                   ========================  =====================


     Amortization  expense was  $31,630,000  for the three months ended June 30,
     2004 and 2003,  respectively  and  $63,260,000  and $63,342,000 for the six
     months ended June 30, 2004 and 2003, respectively. Amortization expense for
     each of the next five  years,  based on our  estimate of useful  lives,  is
     estimated to be $126,520,000 per year.


                                       12


(8)  Long-Term Debt:
     --------------
     The activity in our long-term  debt from December 31, 2003 to June 30, 2004
     is as follows:



                                                       Six Months Ended June 30, 2004
                                                   ----------------------------------------
                                                                                                              Interest
                                                                                                              Rate* at
                                     December 31,                Interest                     June 30,        June 30,
($ in thousands)                        2003         Payments   Rate Swap        Other          2004           2004
                                     --------       ----------  ---------       ---------     -----------     --------

  Rural Utilities Service Loan
                                                                                           
   Contracts                        $     30,010   $    (456)    $        -    $        -      $   29,554     6.120%

  Senior Unsecured Debt             $  4,167,123     (80,955)       (10,980)            -       4,075,188     8.139%


  EPPICS** (reclassified as a
   result of  adopting FIN 46R)                -           -              -       211,756         211,756     5.000%

  Equity Units                           460,000           -              -             -         460,000     7.480%


  ELI Notes                                5,975      (5,975)             -             -               -         -
  ELI Capital Leases                      10,061         (91)             -             -           9,970     9.745%
  Industrial Development Revenue
    Bonds                                 70,440     (12,300)             -             -          58,140     5.559%
  Other                                       22          (9)             -             -              13    12.985%
                                    ------------   -----------   -----------    ---------      ----------

TOTAL LONG TERM DEBT                $  4,743,631   $ (99,786)    $  (10,980)   $  211,756      $4,844,621
                                    ------------   ===========   ===========    =========      ----------

  Less:  Current Portion                 (88,002)                                                  (6,490)
  Less:  Equity Units                   (460,000)                                                (460,000)
                                    ------------                                               ----------
                                    $  4,195,629                                               $4,378,131
                                    ============                                               ==========


* Interest rate includes  amortization of debt issuance expenses,  debt premiums
or discounts.  The interest  rate for Rural  Utilities  Service Loan  Contracts,
Senior  Unsecured  Debt, and Industrial  Development  Revenue Bonds  represent a
weighted average of multiple issuances.

** In  accordance  with FIN 46R,  the Trust  holding  the EPPICS and the related
Citizens  Utilities  Capital L.P. are now  deconsolidated  (see Note 14). No new
debt has been issued and our debt to outside third parties remains  unchanged at
$201,250,000.

     On  January  15,  2004 we  repaid at  maturity  the  remaining  outstanding
     $80,955,000 of our 7.45% Debentures.

     On  January  15,  2004,  we  redeemed  at 101%  the  remaining  outstanding
     $12,300,000 of our Hawaii Special Purpose  Revenue Bonds,  Series 1993A and
     Series 1993B.

     On May 17, 2004, we repaid at maturity the remaining outstanding $5,975,000
     of Electric  Lightwave,  LLC's 6.05% Notes. These Notes had been guaranteed
     by Citizens.

     Total future minimum cash payment  commitments over the next 23 years under
     ELI's long-term capital leases amounted to $29,362,000 as of June 30, 2004.
     In July 2004,  we retired,  in full,  an ELI capital  lease  obligation  of
     $5,524,000.   This   reduced  the  length  of  ELI's  future  cash  payment
     commitments to 20 years and the amount to $10,185,000.


                                       13


(9)  Net Income Per Common Share:
     ---------------------------
     The reconciliation of the income per common share calculation for the three
     and six months ended June 30, 2004 and 2003, respectively, is as follows:


                                                                  For the three                      For the six
($ in thousands, except per-share amounts)                      months ended June 30             months ended June 30,
                                                           -------------------------------   -------------------------------
                                                               2004             2003             2004             2003
                                                           --------------  ---------------   --------------  ---------------
Net income used for basic and diluted earnings
- ----------------------------------------------
   per common share:
   ----------------
Income before cumulative effect of change in accounting
                                                                                                       
  principle                                                     $ 23,792         $ 34,057         $ 66,660        $  95,719
Cumulative effect of change in accounting principle                    -                -                -           65,769
                                                           --------------  ---------------   --------------  ---------------
Total basic net income available to common shareholders         $ 23,792         $ 34,057         $ 66,660        $ 161,488
                                                           ==============  ===============   ==============  ===============
Effect of conversion of preferred securities                           -            1,552            3,255            3,105
                                                           --------------  ---------------   --------------  ---------------
Total diluted net income available to common shareholders       $ 23,792         $ 35,609         $ 69,915        $ 164,593
                                                           ==============  ===============   ==============  ===============
Basic earnings per common share:
- -------------------------------
Weighted-average shares outstanding - basic                      284,782          282,180          284,378          281,934
                                                           ==============  ===============   ==============  ===============
Income before cumulative effect of change in accounting
  principle                                                     $   0.08         $   0.12         $   0.23        $    0.34
Cumulative effect of change in accounting principle                    -                -                -             0.23
                                                           --------------  ---------------   --------------  ---------------
Net income available to common shareholders                     $   0.08         $   0.12         $   0.23        $    0.57
                                                           ==============  ===============   ==============  ===============
Diluted earnings per common share:
- ---------------------------------
Weighted-average shares outstanding                              284,782          282,180          284,378          281,934
Effect of dilutive shares                                          6,572            5,389            5,921            4,763
Effect of conversion of preferred securities                           -           15,134           15,134           15,134
                                                           --------------  ---------------   --------------  ---------------
Weighted-average shares outstanding - diluted                    291,354          302,703          305,433          301,831
                                                           ==============  ===============   ==============  ===============
Income before cumulative effect of change in accounting
  principle                                                     $   0.08         $   0.12         $   0.23        $    0.33
Cumulative effect of change in accounting principle                    -                -                -             0.22
                                                           --------------  ---------------   --------------  ---------------
Net income available to common shareholders                     $   0.08         $   0.12         $   0.23        $    0.55
                                                           ==============  ===============   ==============  ===============

     For the three and six months  ended  June 30,  2004,  7,267,000  options at
     exercise  prices  ranging  from $12.91 to $21.47  issuable  under  employee
     compensation  plans were excluded from the  computation  of diluted EPS for
     those  periods  because the  exercise  prices were greater than the average
     market  price  of  common  shares  and,  therefore,  the  effect  would  be
     antidilutive.

     For the three and six months ended June 30, 2003, options of 10,505,000 and
     11,284,000,  respectively, at exercise prices ranging from $11.09 to $21.47
     issuable  under  employee   compensation   plans  were  excluded  from  the
     computation  of diluted EPS for those periods  because the exercise  prices
     were greater than the average market price of common shares and, therefore,
     the effect would be antidilutive.

     For the three and six months ended June 30, 2004 and 2003, restricted stock
     awards of 2,639,000 and 1,553,000 shares,  respectively,  are excluded from
     our basic weighted average shares  outstanding and included in our dilutive
     shares until the shares are no longer  contingent upon the  satisfaction of
     all specified conditions.

     We also have 18,400,000  potentially dilutive equity units with each equity
     unit  consisting  of a 6.75%  senior note due 2006 and a purchase  contract
     (warrant) for our common stock. The purchase contract  obligates the holder
     to purchase from us, no later than August 17, 2004 for a purchase  price of
     $25, the following number of shares of our common stock:

          *    1.7218 shares,  if the average  closing price of our common stock
               over the 20-day  trading  period  ending on the third trading day
               prior to August 17, 2004 equals or exceeds $14.52;
          *    A number of shares having a value,  based on the average  closing
               price over that  period,  equal to $25,  if the  average  closing
               price of our  common  stock  over the same  period  is less  than
               $14.52, but greater than $12.10; and
          *    2.0661 shares,  if the average  closing price of our common stock
               over the same period is less than or equal to $12.10.


                                       14


     These  securities  have no impact on the computation of diluted EPS for all
     periods reflected above.

     On August 17,  2004,  we will  issue  $460,000,000  of common  stock to our
     equity unit  holders  (see Note 9 for a more  complete  description  of the
     equity units).  Of this amount,  $300,000,000 is held in escrow and will be
     distributed  to us on August 17, 2004. The remaining  $160,000,000  will be
     settled  in cash  by  current  equity  unit  holders,  or if not in cash by
     settlements of their notes.  In July 2004 we retired  $300,000,000  of such
     senior notes.  As a condition to the  retirement,  the note holders  placed
     $300,000,000  in escrow  which will be used to settle  their  common  stock
     purchase  obligation on August 17, 2004.  This  retirement will result in a
     pre-tax  charge of  approximately  $15,000,000 in the third quarter of 2004
     but will reduce  interest  expense by  $20,000,000  annually.  We expect to
     remarket the  remaining  outstanding  senior notes on August 12, 2004.  Our
     interest  expense on the remaining  notes could increase if, as a result of
     such  remarketing,  the interest  rate  increases  from the current rate of
     6.75%.  If the remarketing is not successful then we would retire the notes
     in satisfaction of the purchase price.

     We  also  have  4,025,000  shares  of  potentially   dilutive   Mandatorily
     Redeemable  Convertible  Preferred  Securities  which are convertible  into
     common stock at a 3.76 to 1 ratio at an exercise  price of $13.30 per share
     that have been included in the diluted income per common share  calculation
     for the six months  ended June 30, 2004 and the three and six months  ended
     June 30,  2003.  These  securities  have not been  included  in the diluted
     income per share  calculation  for the three  months  ended  June 30,  2004
     because their inclusion would have had an antidilutive effect.

(10) Segment Information:
     -------------------
     As of  April  1,  2004,  we  operate  in  two  segments,  ILEC  and  ELI (a
     competitive local exchange carrier (CLEC)).  The ILEC segment provides both
     regulated and unregulated communications services to residential,  business
     and wholesale  customers  and is typically  the  incumbent  provider in its
     service areas. Our remaining electric property was sold on April 1, 2004.

     As an ILEC,  we compete  with CLECs that may operate in our  markets.  As a
     CLEC, we provide telecommunications services, principally to businesses, in
     competition with the ILEC. As a CLEC, we frequently  obtain the "last mile"
     access to customers  through  arrangements  with the applicable ILEC. ILECs
     and CLECs are subject to  different  regulatory  frameworks  of the Federal
     Communications  Commission  (FCC) and state regulatory  agencies.  Our ILEC
     operations and ELI do not compete with each other.

     As permitted by SFAS No. 131, we have utilized the aggregation  criteria in
     combining our markets  because all of the Company's ILEC  properties  share
     similar  economic  characteristics:  they  provide  the same  products  and
     services to similar  customers  using  comparable  technologies  in all the
     states  we  operate.   The  regulatory   structure  is  generally  similar.
     Differences  in  the  regulatory  regime  of  a  particular  state  do  not
     materially  impact the economic  characteristics  or operating results of a
     particular property.



($ in thousands)                                For the three months ended June 30, 2004
                                      ------------------------------------------------------------
                                                                                        Total
                                          ILEC             ELI        Electric (1)     Segments
                                      --------------  -------------- --------------- -------------
                                                                            
Revenue                                   $ 505,789        $ 38,302         $     -     $ 544,091
Depreciation and amortization               138,467           5,945               -       144,412
Strategic alternatives and
   management succession expenses            11,133             428               -        11,561
Operating income (loss)                     127,237           1,957          (1,019)      128,175
Capital expenditures                         73,678           4,397               -        78,075




                                       15



                                                       For the three months ended June 30, 2003
                                      ---------------------------------------------------------------------------
($ in thousands)                                                                                       Total
                                          ILEC             ELI            Gas          Electric      Segments
                                      --------------  -------------- --------------- ------------- --------------
                                                                                        
Revenue                                   $ 510,153        $ 43,719        $ 56,150      $ 33,932      $ 643,954
Depreciation and amortization               144,374           5,985               -             -        150,359
Reserve for telecommunications
   bankruptcies                               1,113           1,147               -             -          2,260
Restructuring and other expenses              9,482             631               -             -         10,113
Operating income                            121,814           2,350           6,159         4,869        135,192
Capital expenditures                         56,415           2,254           4,296         4,827         67,792


     (1)  Consists  principally  of  post-sale  activities  associated  with the
     completion  of our utility  divestiture  program.  These costs could not be
     accrued as a selling cost at the time of sale. The Company  believes it has
     an adequate provision for its remaining post-divestiture liabilities. We do
     not anticipate any material future costs associated with these activities.

                                              For the six months ended June 30, 2004
                                      ------------------------------------------------------------
($ in thousands)                                                                        Total
                                          ILEC             ELI          Electric       Segments
                                      --------------  -------------- --------------- -------------
Revenue                                 $ 1,014,757        $ 78,067         $ 9,735   $ 1,102,559
Depreciation and amortization               276,490          11,780               -       288,270
Strategic alternatives and
   management succession expenses            15,882             610               -        16,492
Operating income (loss)                     265,955           4,347          (2,321)      267,981
Capital expenditures                        126,531           6,159             573       133,263


                                                          For the six months ended June 30, 2003
                                      ---------------------------------------------------------------------------
($ in thousands)                                                                                       Total
                                          ILEC             ELI            Gas          Electric      Segments
                                      --------------  -------------- --------------- ------------- --------------
Revenue                                 $ 1,023,762        $ 84,812       $ 119,681      $ 67,561    $ 1,295,816
Depreciation and amortization               276,729          12,178               -             -        288,907
Reserve for telecommunications
   bankruptcies                               1,113           1,147               -             -          2,260
Restructuring and other expenses              9,482             610               -             -         10,092
Operating income                            268,729           2,885          18,010         9,863        299,487
Capital expenditures                         94,292           3,401           7,465         9,972        115,130


     The  following  table  reconciles  sector  capital  expenditures  to  total
     consolidated capital expenditures.

                                       For the three months ended      For the six months ended
($ in thousands)                                 June 30,                        June 30,
                                      ------------------------------ -----------------------------
                                          2004            2003            2004           2003
                                      --------------  -------------- --------------- -------------
Total segment capital expenditures         $ 78,075        $ 67,792       $ 133,263     $ 115,130
General capital expenditures                    171              58             171           472
                                      --------------  -------------- --------------- -------------
Consolidated reported capital
   expenditures                            $ 78,246        $ 67,850       $ 133,434     $ 115,602
                                      ==============  ============== =============== =============



(11) Derivative Instruments and Hedging Activities:
     ---------------------------------------------
     Interest rate swap  agreements are used to hedge a portion of our debt that
     is  subject  to  fixed  interest  rates.   Under  our  interest  rate  swap
     agreements, we agree to pay an amount equal to a specified variable rate of
     interest  times a notional  principal  amount,  and to receive in return an
     amount equal to a specified  fixed rate of interest times the same notional
     principal amount.  The notional amounts of the contracts are not exchanged.
     No other cash payments are made unless the agreement is terminated prior to
     maturity,  in which case the  amount  paid or  received  in  settlement  is
     established  by agreement at the time of  termination  and  represents  the
     market  value,  at the then  current  rate of  interest,  of the  remaining
     obligations to exchange payments under the terms of the contracts.


                                       16

     The  interest  rate  swap  contracts  are  reflected  at fair  value in our
     consolidated balance sheet and the related portion of fixed-rate debt being
     hedged is  reflected at an amount equal to the sum of its book value and an
     amount  representing  the  change  in fair  value of the  debt  obligations
     attributable  to the interest rate risk being  hedged.  Changes in the fair
     value of interest rate swap  contracts,  and the offsetting  changes in the
     adjusted carrying value of the related portion of the fixed-rate debt being
     hedged,  are  recognized  in the  consolidated  statements of operations in
     interest expense. The notional amounts of fixed-rate indebtedness hedged as
     of June 30, 2004 and December 31, 2003 were  $550,000,000 and $400,000,000,
     respectively.  Such contracts  require us to pay variable rates of interest
     (estimated average pay rates of approximately 6.02% as of June 30, 2004 and
     approximately  5.46% as of December  31,  2003) and receive  fixed rates of
     interest  (average receive rates of 8.47% and 8.38% as of June 30, 2004 and
     December 31, 2003,  respectively).  The fair value of these  derivatives is
     reflected in other assets as of June 30, 2004,  in the amount of $(379,000)
     and the related  underlying  debt has been decreased by a like amount.  The
     net amounts received during the three and six months ended June 30, 2004 as
     a  result  of  these  contracts  amounted  to  $4,021,000  and  $5,516,000,
     respectively, and are included as a reduction of interest expense.

     We do not anticipate any nonperformance by counterparties to our derivative
     contracts as all counterparties have investment grade credit ratings.

(12) Strategic Alternatives and Management Succession Expenses:
     ---------------------------------------------------------
     On July 11, 2004,  our Board of Directors  announced  that it had completed
     its review of the Company's financial and strategic  alternatives.  Through
     the first six months of 2004, we expensed approximately $16,500,000 related
     to our exploration of financial and strategic  alternatives  and management
     succession  costs.  We are  evaluating the costs that will be incurred as a
     result of these matters and the final amount of some of these costs has not
     yet been  determined.  Our best estimate,  at this time,  indicates that we
     will record approximately $80,000,000 - $85,000,000 of such expenses in the
     second half of 2004,  most of which will be recorded in the third  quarter.
     Compensation  arrangements  entered into in  connection  with these matters
     will result in stock  compensation  expense of approximately  $5,100,000 in
     2005, $5,000,000 in 2006 and $1,000,000 in 2007.

(13) Investment and Other Income, Net:
     --------------------------------
     The components of investment and other income, net are as follows:


                                                      Three Months Ended June 30,     Six Months Ended June 30,
                                                    -----------------------------   ------------------------------
($ in thousands)                                        2004           2003             2004            2003
                                                    -------------- --------------   --------------  --------------
                                                                                             
Investment income                                         $ 2,576       $  2,246         $  5,611        $  5,303
Gain on capital lease termination/restructuring                 -         25,021                -          65,724
Gain on expiration/settlement of customer advances          1,163              -           25,345           6,165
Gain (loss) on sale of assets                                   -          6,671           (1,370)          5,021
Other, net                                                  1,474         (2,701)             921          (2,804)
                                                    -------------- --------------   --------------  --------------
     Total investment and other income, net               $ 5,213       $ 31,237         $ 30,507        $ 79,409
                                                    ============== ==============   ==============  ==============

     During 2003 and 2004,  we  recognized  income in  connection  with  certain
     retained  liabilities  associated with customer  advances for  construction
     from  our  disposed  water  properties,  as  a  result  of  some  of  these
     liabilities  terminating.  During 2003, we  recognized  gains in connection
     with the  termination/restructuring  of capital leases at ELI. Loss on sale
     of assets  represents  the loss  recognized  on the sale of fixed assets in
     2004, and in 2003 is attributable to the sale of our Plano office building.

(14) Company Obligated Mandatorily Redeemable Convertible Preferred Securities:
     -------------------------------------------------------------------------
     In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust
     (the Trust),  issued, in an underwritten public offering,  4,025,000 shares
     of  5%  Company  Obligated  Mandatorily  Redeemable  Convertible  Preferred
     Securities due 2036 (EPPICS), representing preferred undivided interests in
     the assets of the Trust, with a liquidation  preference of $50 per security
     (for a total  liquidation  amount of  $201,250,000).  The proceeds from the
     issuance  of the  Trust  Convertible  Preferred  Securities  and a  Company
     capital   contribution  were  used  to  purchase   $207,475,000   aggregate
     liquidation amount of 5% Partnership  Convertible  Preferred Securities due
     2036 from another wholly-owned subsidiary,  Citizens Utilities Capital L.P.
     (the  Partnership).  The  proceeds  from the  issuance  of the  Partnership
     Convertible  Preferred  Securities and a Company capital  contribution were
     used to purchase  from us  $211,756,000  aggregate  principal  amount of 5%
     Convertible  Subordinated Debentures due 2036. The sole assets of the Trust

                                       17


     are the Partnership  Convertible Preferred Securities,  and our Convertible
     Subordinated   Debentures   are   substantially   all  the  assets  of  the
     Partnership.  Our obligations under the agreements related to the issuances
     of such  securities,  taken together,  constitute a full and  unconditional
     guarantee  by  us  of  the  Trust's  obligations   relating  to  the  Trust
     Convertible Preferred Securities and the Partnership's obligations relating
     to the Partnership Convertible Preferred Securities.

     In  accordance  with the  terms of the  issuances,  we paid the  annual  5%
     interest  in  quarterly   installments  on  the  Convertible   Subordinated
     Debentures  in the first and second  quarters of 2004 and the four quarters
     of 2003. Only cash was paid (net of investment  returns) to the Partnership
     in payment of the interest on the Convertible Subordinated Debentures.  The
     cash was then  distributed by the  Partnership to the Trust and then by the
     Trust to the holders of the EPPICS.

     During  July  2004,  EPPICS   representing  a  total  principal  amount  of
     $4,854,000 were converted into 364,990 shares of Citizens common stock.

     We have adopted the  provisions  of FIN 46R (revised  December  2003) ("FIN
     46R"),  "Consolidation of Variable Interest Entities," effective January 1,
     2004. We have not restated prior periods.

     We have included the following description to provide readers a comparative
     analysis of the accounting impact of this standard.  Both the Trust and the
     Partnership have been  consolidated from the date of their creation through
     December  31,  2003.  As  a  result  of  the  new  consolidation  standards
     established   by  FIN  46R,  the  Company,   effective   January  1,  2004,
     deconsolidated  the  activities of the Trust and the  Partnership.  We have
     highlighted the comparative effect of this change in the following table:



Balance Sheet
- -------------

($ in thousands)                                             As of
                                     ---------------------------------------------------------
                                      December 31, 2003     June 30, 2004           Change
                                     --------------------- ----------------     --------------
Assets:
                                                                                   
     Cash                                         $ 2,103          $     -            $(2,103) (1)
     Investments                                        -           12,645             12,645  (2)

Liabilities:
     Long-term debt                                     -          211,756  (3)        10,506  (3)
     EPPICS                                       201,250                -  (3)

Statement of Operations
- -----------------------

($ in thousands)                                As reported for the six months ended
                                     ---------------------------------------------------------
                                        June 30, 2003       June 30, 2004           Change
                                     --------------------- ----------------     --------------
Investment income                                 $     -          $   316            $   316  (4)
Interest expense                                        -            5,294              5,294  (5)
Dividends on EPPICS (before tax)                    5,032                -             (5,032) (6)
                                     --------------------- ----------------     --------------
     Net                                          $ 5,032          $ 4,978            $   (54)
                                     ===================== ================     ==============



     (1)  Represents  a cash  balance  on the books of the  Partnership  that is
          removed as a result of the deconsolidation.
     (2)  Represents Citizens'  investments in the Partnership and the Trust. At
          December 31, 2003, these  investments were eliminated in consolidation
          against the equity of the Partnership and the Trust.
     (3)  As a result of the  deconsolidation,  the  Trust  and the  Partnership
          balance  sheets are  removed,  leaving  debt issued by Citizens to the
          Partnership  in the amount of  $211,756,000.  The nominal effect of an
          increase in debt of  $10,506,000 is debt that is  "intercompany."  FIN
          46R does not impact the  economics of the EPPICS  structure.  Citizens
          continues to have  $201,250,000  of debt  outstanding to third parties
          and will continue to pay interest on that amount at 5%.


                                       18


     (4)  Represents interest income to be paid by the Partnership and the Trust
          to Citizens for its  investments  noted in (2) above.  The Partnership
          and the Trust have no source of cash except as  provided by  Citizens.
          Interest is payable at the rate of 5% per annum.
     (5)  Represents  interest expense on the convertible  debentures  issued by
          Citizens to the Partnership in the amount of $211,756,000. Interest is
          payable at the rate of 5% per annum.
     (6)  As a result of the  deconsolidation of the Trust,  previously reported
          dividends on the convertible preferred securities issued to the public
          by the Trust are removed and replaced by the interest  accruing on the
          debt  issued by  Citizens  to the  Partnership.  Citizens  remains the
          guarantor  of the EPPICS debt and  continues  to be the sole source of
          cash for the Trust to pay dividends.

(15) Retirement Plans:
     ----------------
     The following  tables provides the components of net periodic  benefit cost
     for the three and six months ended June 30, 2004 and 2003:



                                                                Pension Benefits
                                           --------------------------------------------------------
                                           For the three months ended     For the six months ended
                                                     June 30,                      June 30,
                                           ----------------------------   -------------------------
($ in thousands)                               2004           2003           2004         2003
                                           -------------  -------------   ------------ ------------
Components of net periodic benefit cost
- ---------------------------------------
                                                                               
Service cost                                    $ 1,589        $ 1,922        $ 3,178      $ 3,844
Interest cost on projected benefit obligation    11,496         14,569         22,992       29,138
Return on plan assets                           (14,308)       (16,021)       (28,616)     (32,042)
Amortization of prior service cost and
       unrecognized net obligation                  (61)           (51)          (122)        (102)
Amortization of unrecognized loss                 1,854          3,271          3,708        6,542
                                           -------------  -------------   ------------ ------------
Net periodic benefit cost                       $   570        $ 3,690        $ 1,140      $ 7,380
                                           =============  =============   ============ ============


                                                        Other Postretirement Benefits
                                           --------------------------------------------------------
                                           For the three months ended     For the six months ended
                                                    June 30,                      June 30,
                                           ----------------------------   -------------------------
($ in thousands)                               2004           2003           2004         2003
                                           -------------  -------------   ------------ ------------
Components of net periodic benefit cost
- ---------------------------------------
Service cost                                    $   399        $   292        $   798      $   584
Interest cost on projected benefit obligation     3,157          2,863          6,314        5,728
Return on plan assets                              (530)          (449)        (1,060)        (898)
Amortization of prior service cost and
       unrecognized net obligation                    6              5             12           10
Amortization of unrecognized loss                 1,559            838          3,118        1,677
                                           -------------  -------------   ------------ ------------
Net periodic benefit cost                       $ 4,591        $ 3,549        $ 9,182      $ 7,101
                                           =============  =============   ============ ============



     We expect that our pension expense for 2004 will be $2,000,000 - $4,000,000
     (it was  $12,400,000  in 2003) and no  contribution  will be required to be
     made by us to the  pension  plan in 2004.  No  contribution  was  made,  or
     required, for 2003.

     In  December  2003,  the  Medicare   Prescription  Drug,   Improvement  and
     Modernization  Act of 2003 (the  Act)  became  law.  The Act  introduces  a
     prescription  drug benefit under  Medicare as well as a federal  subsidy to
     sponsors of retiree  health care benefit  plans that provide a benefit that
     is at least actuarially  equivalent to the Medicare benefit.  The amount of
     the  federal  subsidy  will  be  based  on  28  percent  of  an  individual
     beneficiary's annual eligible  prescription drug costs ranging between $250
     and $5,000.  Currently,  the Company does not believe it will need to amend
     its  plan to  receive  the  federal  subsidy.  The  Company  has not  fully
     quantified  the  effects,  if any,  that  the Act will  have on its  future
     benefits  costs  or  accumulated   postretirement  benefit  obligation  and
     accordingly,  the  effects  of the  Act  have  not  been  reflected  in the
     accompanying unaudited consolidated financial statements.


                                       19


(16) Commitments and Contingencies:
     -----------------------------
     The City of Bangor,  Maine,  filed suit against us on November 22, 2002, in
     the U.S.  District  Court  for the  District  of Maine  (City of  Bangor v.
     Citizens Communications Company, Civ. Action No. 02-183-B-S).  We intend to
     defend  ourselves  vigorously  against  the  City's  lawsuit.  The City has
     alleged,  among  other  things,  that we are  responsible  for the costs of
     cleaning up environmental  contamination  alleged to have resulted from the
     operation of a manufactured gas plant by Bangor Gas Company, which we owned
     from 1948-1963.  The City alleged the existence of extensive  contamination
     of the Penobscot River and has asserted that money damages and other relief
     at issue in the lawsuit could exceed  $50,000,000.  The City also requested
     that  punitive  damages  be  assessed  against  us. We have filed an answer
     denying  liability to the City, and have asserted a number of counterclaims
     against  the  City.  In  addition,  we have  identified  a number  of other
     potentially  responsible parties that may be liable for the damages alleged
     by the  City  and  have  joined  them  as  parties  to the  lawsuit.  These
     additional  parties  include  Honeywell  Corporation,  the  Army  Corps  of
     Engineers,  Guilford Transportation  (formerly Maine Central Railroad), UGI
     Utilities, Inc., and Centerpoint Energy Resources Corporation. On March 11,
     2004,  the  Magistrate in charge of the case granted our motion for partial
     summary  judgment  with  respect  to the  City's  CERCLA  claims,  and that
     decision  was affirmed by the  District  Court on May 5, 2004.  In an order
     issued on July 6, 2004,  the  Magistrate  dismissed  the  City's  claim for
     punitive  damages.  The City is currently  appealing  that  decision to the
     District  Court.  We have demanded  that various of our insurance  carriers
     defend and indemnify us with respect to the City's lawsuit, and on December
     26, 2002, we filed a declaratory  judgment  action against those  insurance
     carriers in the Superior Court of Penobscot County,  Maine, for the purpose
     of establishing their obligations to us with respect to the City's lawsuit.
     We intend to  vigorously  pursue this lawsuit to obtain from our  insurance
     carriers indemnification for any damages that may be assessed against us in
     the City's  lawsuit as well as to recover  the costs of our defense of that
     lawsuit.

     On June 7, 2004,  representatives  of Robert A. Katz Technology  Licensing,
     LP, contacted us regarding possible infringement of several patents held by
     that firm. The patents cover a wide range of operations in which  telephony
     is supported by computers,  including obtaining  information from databases
     via  telephone,   interactive  telephone  transactions,  and  customer  and
     technical support  applications.  We are cooperating with the patent holder
     to  determine  if we are  currently  using  any of the  processes  that are
     protected by its patents.  If we determine that we are utilizing the patent
     holder's  intellectual  property,  we expect to commence  negotiations on a
     license agreement.

     On June 24, 2004, one of our subsidiaries,  Frontier Subsidiary Telco Inc.,
     received a "Notice of Indemnity Claim" from Citibank, N.A., that is related
     to a complaint  pending against Citibank and others in the U.S.  Bankruptcy
     Court  for the  Southern  District  of New  York  as a part  of the  Global
     Crossing Bankruptcy  proceeding.  Citibank bases its claim for indemnity on
     the provisions of a credit  agreement that was entered into in October 2000
     between  Citibank  and our  subsidiary.  We purchased  Frontier  Subsidiary
     Telco,  Inc.,  in June  2001 as part  of our  acquisition  of the  Frontier
     telephone  companies.  The complaint against  Citibank,  for which it seeks
     indemnification,  alleges that the seller  improperly used a portion of the
     proceeds  from the  Frontier  transaction  to pay off the  Citibank  credit
     agreement, thereby defrauding certain debt holders of Global Crossing North
     America Inc.  Although the credit  agreement was paid off at the closing of
     the Frontier  transaction,  Citibank claims the indemnification  obligation
     survives.  Damages  sought  against  Citibank and its  co-defendants  could
     exceed  $1,000,000,000.  We are currently  reviewing  Citibank's  claims to
     determine what action we should take to respond to those claims.

     We are party to other legal proceedings arising in the normal course of our
     business. The outcome of individual matters is not predictable. However, we
     believe that the ultimate resolution of all such matters, after considering
     insurance  coverage,  will  not  have  a  material  adverse  effect  on our
     financial position, results of operations, or our cash flows.

     We  have   budgeted   capital   expenditures   in  2004  of   approximately
     $276,000,000, including $265,000,000 for ILEC (approximately $10,300,000 of
     which relates to our billing system  conversion)  and  $11,000,000 for ELI.
     Capitalized costs during 2004 associated with our billing system conversion
     amounted to $3,939,000.


                                       20


     The  Company has sold all of its  utility  businesses  as of April 1, 2004.
     However,  we have retained a potential payment  obligation  associated with
     our  previous  electric  utility  activities  in the state of Vermont.  The
     Vermont Joint Owners (VJO), a consortium of 14 Vermont utilities, including
     us, entered into a purchase power agreement with  Hydro-Quebec in 1987. The
     agreement contains  "step-up"  provisions that state that if any VJO member
     defaults on its purchase  obligation  under the contract to purchase  power
     from Hydro-Quebec the other VJO participants will assume responsibility for
     the defaulting party's share on a pro-rata basis. Our pro-rata share of the
     purchase power obligation was 10%. If any member of the VJO defaults on its
     obligations under the Hydro-Quebec agreement,  the remaining members of the
     VJO, including us, may be required to pay for a substantially  larger share
     of the VJO's total  power  purchase  obligation  for the  remainder  of the
     agreement  (which runs through 2015).  Paragraph 13 of FIN 45 requires that
     we disclose "the maximum potential amount of future payments (undiscounted)
     the guarantor could be required to make under the guarantee."  Paragraph 13
     also states that we must make such  disclosure  "... even if the likelihood
     of the  guarantor's  having to make any  payments  under the  guarantee  is
     remote..."  As noted  above,  our  obligation  only  arises  as a result of
     default  by another  VJO  member  such as upon  bankruptcy.  Therefore,  to
     satisfy the  "maximum  potential  amount"  disclosure  requirement  we must
     assume  that  all  members  of the VJO  simultaneously  default,  a  highly
     unlikely  scenario  given  that the two  members  of the VJO that  have the
     largest  potential  payment  obligations  are  publicly  traded with credit
     ratings of BBB or better,  and that all VJO members are  regulated  utility
     providers  with regulated  cost  recovery.  Regardless,  despite the remote
     chance that such an event could occur,  or that the State of Vermont  could
     or would  allow  such an event,  assuming  that all the  members of the VJO
     defaulted  by January 1, 2005 and  remained in default for the  duration of
     the contract (another 10 years), we estimate that our undiscounted purchase
     obligation for 2005 through 2015 would be approximately $1,600,000,000.  In
     such a  scenario  the  Company  would  then own the power and could seek to
     recover  its costs.  We would do this by seeking to recover  our costs from
     the  defaulting  members  and/or  reselling  the  power  to  other  utility
     providers or the  northeast  power grid.  There is an active market for the
     sale of power.  We believe that we would receive full recovery of our costs
     through  sales  to  others.  If  pricing  became  more  favorable  we could
     potentially  sell the  power  on the  open  market  at a  profit.  We could
     potentially lose money if we were unable to sell the power at cost.

     We caution that all of the above-described  scenarios are unlikely to occur
     and we cannot predict with any degree of certainty any potential outcome.

(17) Subsequent Events:
     -----------------
     On July 11, 2004,  the Company  announced that on September 2, 2004 it will
     pay a special  dividend of $2 per common share and a quarterly  dividend of
     $0.25 per  common  share to  shareholders  of record  on August  18,  2004.
     Concurrently,  Leonard Tow decided to step down from his  position as chief
     executive  officer,  effective  immediately,  and  resign his  position  as
     chairman of the board by the end of 2004. The Board of Directors named Rudy
     J. Graf,  currently a director  and former  president  and chief  operating
     officer of  Citizens,  to serve as CEO and  President  on an interim  basis
     until a new CEO is named.

     In July 2004,  we retired,  in full,  an ELI capital  lease  obligation  of
     $5,524,000.

     In July  2004,  we  purchased  $300,000,000  of the 6.75%  notes that are a
     component of our equity units at 105.075% of par, plus accrued interest.

     During  July  2004,  EPPICS   representing  a  total  principal  amount  of
     $4,854,000 were converted into 364,990 shares of Citizens common stock.

     In July 2004, our independent  directors  elected David H. Ward as the Lead
     Director.

                                       21



     Item 2. Management's Discussion and Analysis of Financial Condition and
             ---------------------------------------------------------------
             Results of Operations
             ---------------------

     This quarterly report on Form 10-Q contains forward-looking statements that
     are subject to risks and uncertainties, which could cause actual results to
     differ  materially  from those  expressed  or  implied  in the  statements.
     Forward-looking   statements  (including  oral  representations)  are  only
     predictions or statements of current plans,  which we review  continuously.
     Forward-looking  statements  may differ from actual future  results due to,
     but not limited to, and our future  results may be materially  affected by,
     any of the following possibilities:

          *    Changes in the number of our access lines;

          *    The effects of competition from wireless, other wireline carriers
               (through  Unbundled  Network  Elements (UNE),  Unbundled  Network
               Elements Platform (UNEP),  voice over internet protocol (VOIP) or
               otherwise), high speed cable modems and cable telephony;

          *    The  effects  of  general  and  local   economic  and  employment
               conditions on our revenues;

          *    Our  ability to  effectively  manage and  otherwise  monitor  our
               operations, costs, regulatory compliance and service quality;

          *    Our  ability to  successfully  introduce  new  product  offerings
               including our ability to offer bundled service  packages on terms
               that are both  profitable to us and  attractive to our customers,
               and our ability to sell enhanced and data services;

          *    The effects of changes in  regulation  in the  telecommunications
               industry  as a result of the  Telecommunications  Act of 1996 and
               other federal and state  legislation  and  regulation,  including
               potential  changes in access  charges  and subsidy  payments  and
               regulatory network upgrade requirements;

          *    Our  ability  to  successfully  renegotiate  certain  ILEC  state
               regulatory  plans as they expire or come up for renewal from time
               to time;

          *    Our   ability  to  manage   our   operating   expenses,   capital
               expenditures, pay dividends and reduce or refinance our debt;

          *    The effects of greater than anticipated competition requiring new
               pricing,  marketing  strategies or new product  offerings and the
               risk that we will not respond on a timely or profitable basis;

          *    The effects of  bankruptcies in the  telecommunications  industry
               which could result in more price  competition  and  potential bad
               debts;

          *    The effects of technological  changes on our capital expenditures
               and  product  and  service  offerings,   including  the  lack  of
               assurance  that  our  ongoing   network   improvements   will  be
               sufficient  to meet or exceed  the  capabilities  and  quality of
               competing networks;

          *    The effects of increased  medical  expenses  and related  funding
               requirements;

          *    The effect of changes in the telecommunications market, including
               the  likelihood  of  significantly  increased  price and  service
               competition;

          *    Our  ability  to  successfully  convert  the  billing  system for
               approximately  770,000 of our access  lines on a timely basis and
               within our expected  amount for 2004 of $18.0 - $20.0  million (a
               portion of which is expected  to be  capitalized  and  amortized)
               and, beginning in 2005, to achieve our expected cost savings from
               conversion;

          *    The effects of state  regulatory cash management  policies on our
               ability to transfer cash among our subsidiaries and to the parent
               company;


                                       22


          *    Our ability to successfully  renegotiate expiring union contracts
               covering approximately 900 employees that are scheduled to expire
               during the remainder of 2004;

          *    Our ability to pay a $1.00 per common share dividend annually may
               be affected by our cash flow from  operations,  amount of capital
               expenditures,  debt service  requirements  and cash taxes and our
               liquidity; and

          *    The  effects  of  more  general  factors,  including  changes  in
               economic conditions;  changes in the capital markets;  changes in
               industry  conditions;  changes in our credit ratings; and changes
               in accounting  policies or practices  adopted  voluntarily  or as
               required  by  generally   accepted   accounting   principles   or
               regulators.

You should consider these important  factors in evaluating any statement in this
Form 10-Q or otherwise made by us or on our behalf. The following information is
unaudited  and should be read in  conjunction  with the  consolidated  financial
statements  and related  notes  included in this report and as  presented in our
2003 Annual Report on Form 10-K. We have no obligation to update or revise these
forward-looking statements.

Overview
- --------
We are a telecommunications  company providing wireline  communications services
to rural areas and small and medium-sized towns and cities as an incumbent local
exchange carrier, or ILEC. We offer our ILEC services under the "Frontier" name.
In addition, we provide competitive local exchange carrier, or CLEC, services to
business customers and to other communications  carriers in certain metropolitan
areas in the western United States through Electric Lightwave,  LLC, or ELI, our
wholly-owned  subsidiary.  We also provided  (through March 31, 2004),  electric
distribution services to primarily rural customers in Vermont.

Competition  in the  telecommunications  industry is  increasing.  We experience
competition  from  other  wireline  local  carriers  through  Unbundled  Network
Elements  (UNE),  VOIP and potentially in the future through  Unbundled  Network
Elements Platform (UNEP),  from other long distance carriers (including Regional
Bell Operating  Companies),  from cable companies and internet service providers
with respect to internet access and cable telephony, and from wireless carriers.
Most of the wireline  competition we face is in our Rochester,  New York market,
with competition also present in a few other areas. Time Warner Cable is selling
VOIP service in our Rochester market and other portions of our New York markets.
Competition  from cable  companies and other  internet  service  providers  with
respect to internet access is intense.  Competition from wireless  companies and
other long distance companies is increasing in all of our markets.

The   telecommunications   industry  is  undergoing   significant   changes  and
difficulties.  The market for internet  access,  long  distance,  long-haul  and
related services in the United States is extremely competitive, with substantial
overcapacity  in the market.  Demand and pricing for certain CLEC services (such
as long-haul  services) have decreased  substantially.  There is also increasing
price  pressure  on  certain  of our ILEC  services  such as long  distance  and
internet access. These trends are likely to continue and result in a challenging
revenue environment. These factors could also result in more bankruptcies in the
sector and therefore affect our ability to collect money owed to us by carriers.
Several  long  distance  and  Interexchange   Carriers  (IXCs)  have  filed  for
bankruptcy protection,  which will allow them to substantially reduce their cost
structure and debt.  This could enable such  companies to further  reduce prices
and increase competition.

Our ILEC business has been experiencing declining access lines, switched minutes
of use  and  revenues  because  of  economic  conditions,  unemployment  levels,
increasing competition (as described above), changing consumer behavior (such as
wireless  displacement  of  wireline  use,  email  use,  instant  messaging  and
increasing use of VOIP) and regulatory constraints.  During the six months ended
June 30,  2004,  our access lines  declined  2.3%,  our switched  minutes of use
declined 1.8% and our ILEC revenues  declined  0.7%, in each case as compared to
the  first six  months  of 2003.  These  factors  are  likely to cause our local
network service,  switched network access, long distance and subsidy revenues to
continue to decline  during the  remainder of 2004.  During the six months ended
June 30, 2004,  our switched  network  access  revenue  declined  8.1%, our long
distance  revenue  declined 9.8% and our subsidy revenue  declined 6.4%, in each
case as compared to 2003. One of the ways we are responding to competition is by
bundling  services  and products and  offering  them for a single  price,  which
results in lower pricing than purchasing the services separately. During the six
months ended June 30, 2004, approximately 37,700 customers started buying one of
our bundled  packages and we increased  our revenue  from  enhanced  services by
7.3%. In addition,  we added approximately 43,700 DSL subscribers during the six
months ended June 30, 2004 and increased our data revenue by 25.2%.  Our average
ILEC  revenue per month per average  number of ILEC access  lines during the six
months ended June 30, 2004 was $71.24  compared to $70.20  during the six months
ended June 30, 2003.  The above  discussion  excludes the sale of  approximately
11,000 access lines in North Dakota on April 1, 2003.


                                       23


Revenues  from data services such as DSL continue to increase as a percentage of
our total revenues and revenues from high margin services such as local line and
access  charges and  subsidies  are  decreasing as a percentage of our revenues.
These factors,  along with increasing operating and employee costs may cause our
profitability to decrease. In addition, costs we will incur during the remainder
of 2004 to convert the billing  system for some of our access  lines,  to enable
our systems to be capable of LNP and to retain certain employees will affect our
profitability and capital expenditures during the remainder of 2004.

In July  2004,  our  Board of  Directors  concluded  a review of  financial  and
strategic alternatives. After analysis of alternatives by the Board of Directors
and its  financial  and legal  advisors,  the Board  determined to pay a special
dividend of $2 per common share and  institute a regular  annual  dividend of $1
per common share which will be paid  quarterly.  The special  dividend and first
quarterly  dividend  will be payable on  September  2, 2004 to  shareholders  of
record on August 18, 2004, utilizing the Company's available cash on hand.

(a) Liquidity and Capital Resources
    -------------------------------
For the six months ended June 30, 2004, we used cash flow from operations,  cash
and cash equivalents to fund capital  expenditures,  interest  payments and debt
repayments.  As of June 30,  2004,  we  maintained  cash  and  cash  equivalents
aggregating $740.4 million.

We have budgeted  approximately  $276.0  million for our 2004 capital  projects,
including  $265.0 million for the ILEC segment  (approximately  $10.3 million of
which relates to our billing  system  conversion)  and $11.0 million for the ELI
segment.  Capitalized  costs  during 2004  associated  with our  billing  system
conversion amount to $3.9 million through June 30.

For the six months ended June 30,  2004,  our capital  expenditures  were $133.4
million, including $126.5 million for the ILEC segment, $6.2 million for the ELI
segment,  $0.6  million for the public  utilities  segment and $0.1  million for
general capital expenditures.  Our capital spending has been trending lower over
the last several years as we continue to closely  scrutinize  all of our capital
projects,  emphasize return on investment and focus our capital  expenditures on
areas and services that have the greatest  opportunities with respect to revenue
growth and cost reduction. We will continue to focus on managing our costs while
increasing our investment in certain new product areas such as DSL and VOIP.

We have an available shelf  registration  for $825.6 million.  We have available
lines of credit with financial  institutions  in the aggregate  amount of $805.0
million.  Associated  facility fees vary depending on our credit ratings and are
0.25% per annum as of June 30, 2004. As a result of the downgrades in our credit
ratings  described  below,  these fees will  increase  to 0.40% per  annum.  The
expiration date for these facilities is October 24, 2006. During the term of the
facilities we may borrow,  repay and reborrow funds. As of June 30, 2004,  there
were no outstanding borrowings under these facilities.

As a result of our dividend  policy,  Standard and Poor's lowered its ratings on
Citizens debt from "BBB" to "BB-plus",  Moody's  Investors  Service  lowered its
ratings from "Baa3" to "Ba3" and Fitch Ratings lowered its ratings from "BBB" to
"BB".

We believe our operating  cash flows,  existing cash  balances,  and the current
credit facilities will be adequate to finance our working capital  requirements,
make required debt payments  through 2005, pay dividends to our  shareholders in
accordance  with our dividend  policy,  and support our short-term and long-term
operating  strategies.  Our credit facilities  expire, and we have approximately
$1,035.0  million of debt that matures in 2006  (including the $160.0 million of
debt that  remains  part of our  Equity  Units).  We are likely to  refinance  a
significant  amount of this debt prior to maturity and to extend the term of our
credit facilities prior to expiration.

The payment of the $2.00  special  dividend per common share will  significantly
reduce  our cash  balances  and  liquidity.  In  addition,  our  ongoing  annual
dividends  will reduce our operating and  financial  flexibility  and ability to
significantly  increase  our  capital  expenditures.  While we believe  that the
amount of our dividends  will allow for adequate  amounts of cash flow for other
purposes,  any reduction in cash  generated by  operations  and any increases in
capital expenditures,  interest expense or cash taxes would reduce the amount of
cash generated in excess of dividends.  Increases in competition,  lower subsidy
and access  revenues and the other factors  described  above may reduce our cash
generated by operations  and require us to increase  capital  expenditures.  The
downgrades in our credit ratings  described above may make it more difficult and
expensive  to  refinance  our  maturing  debt.  We have  in  recent  years  paid
relatively  low amounts of cash  taxes.  We expect that over time our cash taxes
will increase.


                                       24


Issuance of Common Stock
- ------------------------
On August 17, 2004, we will issue $460.0  million of common  stock to our equity
unit holders (see Note 9 for a more complete  description  of the equity units).
Of this amount,  $300.0  million is held in escrow and will be distributed to us
on August  17,  2004.  The  remaining  $160  million  will be settled in cash by
current equity unit holders,  or if not in cash by settlements of their note. In
July 2004 we retired $300.0 million of such senior notes.  As a condition to the
retirement,  the note holders placed $300.0 million in escrow which will be used
to settle their  common  stock  purchase  obligation  on August 17,  2004.  This
retirement will result in a pre-tax charge of approximately $15.0 million in the
third  quarter  of 2004 but  will  reduce  interest  expense  by  $20.0  million
annually. We expect to remarket the remaining outstanding senior notes on August
12, 2004.  Our interest  expense on the remaining  notes could increase if, as a
result of such remarketing, the interest rate increases from the current rate of
6.75%.  If the  remarketing is not successful  then we would retire the notes in
satisfaction of the purchase price.

Debt Reduction
- --------------
On January 15,  2004,  we repaid at maturity  the  remaining  outstanding  $81.0
million of our 7.45% Debentures.

On January 15, 2004, we redeemed at 101% the remaining outstanding $12.3 million
of our Hawaii Special Purpose Revenue Bonds, Series 1993A and Series 1993B.

On May 17, 2004, we repaid at maturity the remaining outstanding $6.0 million of
Electric  Lightwave,  LLC's 6.05%  Notes.  These Notes had been  guaranteed  by
Citizens.

In July  2004,  we  purchased  $300.0  million  of the  6.75%  notes  that are a
component of our equity units at 105.075% of par, plus accrued interest.

We may from time to time repurchase our debt in the open market,  through tender
offers or privately negotiated transactions.

Interest Rate Management
- ------------------------
In order to manage our interest  expense,  we have entered  into  interest  swap
agreements.  Under the terms of these agreements, we make semi-annual,  floating
rate interest  payments based on six month LIBOR and receive a fixed rate on the
notional  amount.  The underlying  variable rate on these swaps is set either in
advance, in arrears or, based on each period's daily average six-month LIBOR.

The notional amounts of fixed-rate  indebtedness  hedged as of June 30, 2004 and
December  31, 2003 was $550.0  million and $400.0  million,  respectively.  Such
contracts  require us to pay variable rates of interest  (estimated  average pay
rates of approximately  6.02% as of June 30, 2004 and approximately  5.46% as of
December 31, 2003) and receive fixed rates of interest (average receive rates of
8.47% and 8.38% as of June 30, 2004 and December 31,  2003,  respectively).  All
swaps are accounted  for under SFAS No. 133 as fair value hedges.  For the three
and six months ended June 30, 2004,  the cash interest  savings  resulting  from
these  interest  rate swaps was  approximately  $4.0  million and $5.5  million,
respectively,  and is  reflected  as a  reduction  of  interest  expense  in the
accompanying statements of operations.

Off-Balance Sheet Arrangements
- ------------------------------
We do not maintain any off-balance sheet arrangements, transactions, obligations
or other  relationships with  unconsolidated  entities that would be expected to
have a material current or future effect upon our financial statements.

Strategic Alternatives and Management Succession Expenses
- ---------------------------------------------------------
On July 11, 2004, our Board of Directors  announced that it completed its review
of the Company's  financial and  strategic  alternatives.  Through the first six
months  of  2004,  we  expensed  approximately  $16.5  million  related  to  our
exploration  of financial  and  strategic  alternatives  and related  management
succession  costs. We are evaluating the costs that will be incurred as a result
of these  matters  and the final  amount of some of these costs has not yet been
determined.  Our best  estimate,  at this time,  indicates  that we will  record
approximately  $80.0 million - $85.0 million of such expenses in the second half
of 2004,  most of which  will be  recorded  in the third  quarter.  Compensation
arrangements  entered  into in  connection  with these  matters  will  result in
compensation expense of approximately $5.1 million in 2005, $5.0 million in 2006
and $1.0 million in 2007.


                                       25


EPPICS
- ------
In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust (the
Trust),  issued,  in an underwritten  public  offering,  4,025,000  shares of 5%
Company Obligated  Mandatorily  Redeemable  Convertible Preferred Securities due
2036 (Trust Convertible Preferred Securities or EPPICS),  representing preferred
undivided interests in the assets of the Trust, with a liquidation preference of
$50 per  security  (for a total  liquidation  amount  of  $201.3  million).  The
proceeds from the issuance of the Trust Convertible  Preferred  Securities and a
Company  capital  contribution  were used to purchase  $207.5 million  aggregate
liquidation amount of 5% Partnership  Convertible  Preferred Securities due 2036
from another wholly owned  consolidated  subsidiary,  Citizens Utilities Capital
L.P. (the  Partnership).  These securities have a conversion price of $13.30 per
share and are convertible into a total of 15,134,000 common shares.  Immediately
prior to the opening of business on the ex-dividend date of August 16, 2004, any
EPPICS  not  previously  converted  will  be  convertible  at  a  reduced  price
determined by a formula contained in the First  Supplemental  Indenture dated as
of January 15, 1996 between  Citizens  Utilities  Company and Chemical Bank. The
proceeds from the issuance of the Partnership  Convertible  Preferred Securities
and a Company capital  contribution were used to purchase from us $211.8 million
aggregate principal amount of 5% Convertible  Subordinated  Debentures due 2036.
The  sole  assets  of  the  Trust  are  the  Partnership  Convertible  Preferred
Securities,  and our Convertible  Subordinated  Debentures are substantially all
the assets of the Partnership.  Our obligations under the agreements  related to
the  issuances  of  such  securities,  taken  together,  constitute  a full  and
unconditional  guarantee by us of the Trust's obligations  relating to the Trust
Convertible  Preferred Securities and the Partnership's  obligations relating to
the Partnership Convertible Preferred Securities.

In accordance with the terms of the issuances, we paid the annual 5% interest in
quarterly installments on the Convertible  Subordinated  Debentures in the first
and second  quarters of 2004 and the four  quarters of 2003.  Only cash was paid
(net of investment returns) to the Partnership in payment of the interest on the
Convertible  Subordinated  Debentures.  The  cash was  then  distributed  by the
Partnership to the Trust and then by the Trust to the holders of the EPPICS.

During July 2004,  EPPICS  representing a total principal amount of $4.9 million
were converted into 364,990 shares of Citizens common stock.

We have adopted the provisions of FASB  Interpretation No. 46R (revised December
2003) ("FIN 46R"),  "Consolidation  of Variable  Interest  Entities,"  effective
January 1, 2004. We have not restated prior periods.

We have  included the  following  description  to provide  readers a comparative
analysis  of the  accounting  impact  of this  standard.  Both the Trust and the
Partnership  have  been  consolidated  from the date of their  creation  through
December 31, 2003. As a result of the new consolidation standards established by
FIN 46R, the Company,  effective January 1, 2004,  deconsolidated the activities
of the Trust and the Partnership.  We have highlighted the comparative effect of
this change in the following table:



Balance Sheet
- -------------

($ in thousands)                                                 As of
                                     ---------------------------------------------------------
                                      December 31, 2003     June 30, 2004           Change
                                     --------------------- ----------------     --------------
Assets:
                                                                                   
     Cash                                         $ 2,103          $     -            $(2,103) (1)
     Investments                                        -           12,645             12,645  (2)

Liabilities:
     Long-term debt                                     -          211,756  (3)        10,506  (3)
     EPPICS                                       201,250                -  (3)

Statement of Operations
- -----------------------

($ in thousands)                                 As reported for the six months ended
                                     ---------------------------------------------------------
                                        June 30, 2003       June 30, 2004           Change
                                     --------------------- ----------------     --------------
Investment income                                 $     -          $   316            $   316  (4)
Interest expense                                        -            5,294              5,294  (5)
Dividends on EPPICS (before tax)                    5,032                -             (5,032) (6)
                                     --------------------- ----------------     --------------
     Net                                          $ 5,032          $ 4,978            $   (54)
                                     ===================== ================     ==============




                                       26



          (1)  Represents a cash balance on the books of the Partnership that is
               removed as a result of the deconsolidation.
          (2)  Represents  Citizens'  investments  in the  Partnership  and  the
               Trust. At December 31, 2003, these investments were eliminated in
               consolidation  against  the  equity  of the  Partnership  and the
               Trust.
          (3)  As a result of the deconsolidation, the Trust and the Partnership
               balance  sheets are  removed,  leaving debt issued by Citizens to
               the  Partnership  in the amount of $211.8  million.  The  nominal
               effect of an  increase  in debt of $10.5  million is debt that is
               "intercompany."  FIN 46R does not  impact  the  economics  of the
               EPPICS  structure.  Citizens  continues to have $201.3 million of
               debt  outstanding  to  third  parties  and will  continue  to pay
               interest on that amount at 5%.
          (4)  Represents  interest income to be paid by the Partnership and the
               Trust to Citizens  for its  investments  noted in (2) above.  The
               Partnership  and the  Trust  have no  source  of cash  except  as
               provided by  Citizens.  Interest is payable at the rate of 5% per
               annum.
          (5)  Represents interest expense on the convertible  debentures issued
               by Citizens to the  Partnership in the amount of $211.8  million.
               Interest is payable at the rate of 5% per annum.
          (6)  As a  result  of the  deconsolidation  of the  Trust,  previously
               reported dividends on the convertible preferred securities issued
               to the  public by the  Trust  are  removed  and  replaced  by the
               interest   accruing  on  the  debt  issued  by  Citizens  to  the
               Partnership.  Citizens  remains the  guarantor of the EPPICS debt
               and  continues to be the sole source of cash for the Trust to pay
               dividends.

Covenants
- ---------
The terms and  conditions  contained  in our  indentures  and credit  facilities
agreements  include the timely and punctual  payment of  principal  and interest
when due, the maintenance of our corporate  existence,  keeping proper books and
records in accordance  with GAAP,  restrictions on the allowance of liens on our
assets, and restrictions on asset sales and transfers, mergers and other changes
in  corporate  control.  We  currently  have no  restrictions  on the payment of
dividends by us either by contract, rule or regulation.

Our $805.0 million  credit  facilities and our $200.0 million term loan facility
with the Rural Telephone Finance  Cooperative  (RTFC) contain a maximum leverage
ratio covenant. Under the leverage ratio covenant, we are required to maintain a
ratio of (i) total  indebtedness  minus cash and cash  equivalents  in excess of
$50.0  million  to  (ii)  consolidated   adjusted  EBITDA  (as  defined  in  the
agreements)  over the last  four  quarters  no  greater  than  4.25 to 1 through
December 30, 2004,  and 4.00 to 1 thereafter.  We are in compliance  with all of
our material debt and credit facility covenants.

Divestitures
- ------------
On August 24, 1999, our Board of Directors  approved a plan of  divestiture  for
our public utilities services businesses, which included gas, electric and water
and  wastewater  businesses.  As of April  1,  2004,  we have  sold all of these
properties.  All of the  agreements  relating to the sales  provide that we will
indemnify the buyer against certain liabilities  (typically liabilities relating
to events that occurred prior to sale), including environmental liabilities, for
claims made by specified dates and that exceed  threshold  amounts  specified in
each agreement.

On January 15, 2002, we sold our water and  wastewater  services  operations for
$859.1 million in cash and $122.5 million in assumed debt and other liabilities.

On October 31, 2002, we completed the sale of  approximately  4,000 access lines
in North Dakota for approximately $9.7 million in cash.

On November 1, 2002,  we completed the sale of our Kauai  electric  division for
$215.0 million in cash.

On April 1, 2003, we completed the sale of approximately  11,000 access lines in
North Dakota for approximately $25.7 million in cash.

On April 4, 2003, we completed the sale of our wireless  partnership interest in
Wisconsin for approximately $7.5 million in cash.

On August 8, 2003, we completed  the sale of The Gas Company in Hawaii  division
for $119.3 million in cash and assumed liabilities.


                                       27


On August 11,  2003,  we  completed  the sale of our  Arizona  gas and  electric
divisions for $224.1 million in cash.

On  December  2,  2003,  we  completed  the  sale of our  electric  transmission
facilities in Vermont for $7.3 million in cash.

On April 1, 2004, we completed the sale of our electric distribution  facilities
in Vermont for $14.0 million in cash, net of selling expenses.

Critical Accounting Policies and Estimates
- ------------------------------------------
We  review  all  significant  estimates  affecting  our  consolidated  financial
statements  on a  recurring  basis  and  record  the  effect  of  any  necessary
adjustment  prior to  their  publication.  Uncertainties  with  respect  to such
estimates  and   assumptions  are  inherent  in  the  preparation  of  financial
statements;  accordingly,  it is possible that actual  results could differ from
those  estimates  and changes to  estimates  could  occur in the near term.  The
preparation of our financial  statements  requires  management to make estimates
and assumptions  that affect the reported  amounts of assets and liabilities and
disclosure of the contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenue and expenses during the reporting
period.  Estimates  and  judgments  are used when  accounting  for allowance for
doubtful  accounts,   impairment  of  long-lived   assets,   intangible  assets,
depreciation   and   amortization,   employee   benefit  plans,   income  taxes,
contingencies, and pension and postretirement benefits expenses among others.

Management  has  discussed  the  development  and  selection  of these  critical
accounting  estimates with the audit committee of our board of directors and our
audit committee has reviewed our disclosures relating to them.

There have been no material  changes to our  critical  accounting  policies  and
estimates from the information  provided in Item 7. Management's  Discussion and
Analysis of Financial  Condition and Results of Operations  included in our 2003
Form 10-K.

New Accounting Pronouncements
- -----------------------------

Accounting for Asset Retirement Obligations
In June 2001, the Financial  Accounting  Standards  Board (FASB) issued SFAS No.
143,  "Accounting  for Asset  Retirement  Obligations."  We adopted SFAS No. 143
effective  January 1, 2003.  As a result of our  adoption  of SFAS No.  143,  we
recognized an after tax non-cash gain of approximately $65.8 million.  This gain
resulted from the  elimination  of the  cumulative  cost of removal  included in
accumulated  depreciation  as a  cumulative  effect  of a change  in  accounting
principle in our  statement of  operations  in the first  quarter of 2003 as the
Company has no legal obligation to remove certain of its long-lived assets.

Exit or Disposal Activities
In June 2002,  the FASB issued SFAS No. 146,  "Accounting  for Costs  Associated
with Exit or Disposal  Activities,"  which nullified  Emerging Issues Task Force
(EITF) Issue No. 94-3,  "Liability  Recognition for Certain Employee Termination
Benefits  and Other Costs to Exit an  Activity."  SFAS No. 146  requires  that a
liability for a cost associated with an exit or disposal  activity be recognized
when the liability is incurred, rather than on the date of commitment to an exit
plan.  This  Statement is  effective  for exit or disposal  activities  that are
initiated  after  December 31, 2002. We adopted SFAS No. 146 on January 1, 2003.
The adoption of SFAS No. 146 did not have any material  impact on our  financial
position or results of operations.

Guarantees
In  November  2002,  the FASB  issued  FASB  Interpretation  No. 45 ("FIN  45"),
"Guarantor's  Accounting and Disclosure  Requirements for Guarantees,  Including
Guarantees  of  Indebtedness  of Others."  FIN 45 requires  that a guarantor  be
required to recognize, at the inception of a guarantee, a liability for the fair
value of the  obligation  assumed  under  the  guarantee.  FIN 45 also  requires
additional  disclosures  by a  guarantor  in its  interim  and annual  financial
statements about the obligations  associated with the guarantee.  The provisions
of FIN 45 are effective for  guarantees  issued or modified  after  December 31,
2002,   whereas  the  disclosure   requirements  were  effective  for  financial
statements  for period ending after December 15, 2002. The adoption of FIN 45 on
January 1, 2003 did not have any material  impact on our  financial  position or
results of operations.


                                       28


The Company has sold all of its utility businesses as of April 1, 2004. However,
we have retained a potential  payment  obligation  associated  with our previous
electric  utility  activities in the state of Vermont.  The Vermont Joint Owners
(VJO),  a  consortium  of 14 Vermont  utilities,  including  us,  entered into a
purchase power  agreement  with  Hydro-Quebec  in 1987.  The agreement  contains
"step-up"  provisions that state that if any VJO member defaults on its purchase
obligation under the contract to purchase power from  Hydro-Quebec the other VJO
participants will assume  responsibility  for the defaulting  party's share on a
pro-rata basis.  Our pro-rata share of the purchase power obligation was 10%. If
any  member  of the VJO  defaults  on its  obligations  under  the  Hydro-Quebec
agreement,  the remaining  members of the VJO,  including us, may be required to
pay  for a  substantially  larger  share  of  the  VJO's  total  power  purchase
obligation  for the  remainder  of the  agreement  (which  runs  through  2015).
Paragraph 13 of FIN 45 requires that we disclose,  "the maximum potential amount
of future payments  (undiscounted) the guarantor could be required to make under
the guarantee."  Paragraph 13 also states that we must make such disclosure "...
even if the likelihood of the guarantor's  having to make any payments under the
guarantee is remote..." As noted above,  our obligation  only arises as a result
of default by another VJO member such as upon bankruptcy.  Therefore, to satisfy
the "maximum  potential amount"  disclosure  requirement we must assume that all
members of the VJO simultaneously default, a highly unlikely scenario given that
the two members of the VJO that have the largest potential  payment  obligations
are  publicly  traded  with  credit  ratings of BBB or better,  and that all VJO
members  are  regulated   utility   providers   with  regulated  cost  recovery.
Regardless,  despite the remote  chance that such an event could occur,  or that
the State of Vermont  could or would allow such an event,  assuming that all the
members of the VJO  defaulted by January 1, 2005 and remained in default for the
duration of the contract  (another 10 years),  we estimate that our undiscounted
purchase  obligation for 2005 through 2015 would be approximately  $1.6 billion.
In such a  scenario  the  Company  would  then own the power  and could  seek to
recover  its costs.  We would do this by  seeking to recover  our costs from the
defaulting  members and/or reselling the power to other utility providers or the
northeast  power  grid.  There is an active  market  for the sale of  power.  We
believe  that we would  receive  full  recovery  of our costs  through  sales to
others.  If pricing became more favorable we could potentially sell the power on
the open market at a profit.  We could  potentially lose money if we were unable
to sell the power at cost.

We caution that all of the  above-described  scenarios are unlikely to occur and
we cannot predict with any degree of certainty any potential outcome.

Variable Interest Entities
In December 2003, the FASB issued FASB  Interpretation  No. 46 (revised December
2003)  ("FIN  46R"),   "Consolidation  of  Variable  Interest  Entities,"  which
addresses how a business enterprise should evaluate whether it has a controlling
financial  interest in an entity  through  means  other than  voting  rights and
accordingly should consolidate the entity. FIN 46R replaces FASB  Interpretation
No. 46,  "Consolidation  of  Variable  Interest  Entities,"  which was issued in
January 2003. We are required to apply FIN 46R to variable interests in variable
interest  entities or VIEs created  after  December 31, 2003.  For any VIEs that
must be consolidated under FIN 46R that were created before January 1, 2004, the
assets,  liabilities and noncontrolling  interests of the VIE initially would be
measured at their carrying  amounts with any  difference  between the net amount
added  to the  balance  sheet  and  any  previously  recognized  interest  being
recognized as the cumulative effect of an accounting  change. If determining the
carrying  amounts  is not  practicable,  fair  value at the  date FIN 46R  first
applies  may be used to  measure  the  assets,  liabilities  and  noncontrolling
interest of the VIE. We reviewed all of our  investments and determined that the
EPPICS, issued by our consolidated  wholly-owned subsidiary,  Citizens Utilities
Trust, was our only VIE. The adoption of FIN 46R on January 1, 2004 did not have
any material impact on our financial position or results of operations.

Derivative Instruments and Hedging
In April 2003,  the FASB issued SFAS No. 149,  "Amendment  of  Statement  133 on
Derivative  Instruments and Hedging," which clarifies  financial  accounting and
reporting for derivative  instruments including derivative  instruments embedded
in other  contracts.  This Statement is effective for contracts  entered into or
modified  after  June 30,  2003.  We adopted  SFAS No. 149 on July 1, 2003.  The
adoption  of SFAS No.  149 did not have any  material  impact  on our  financial
position or results of operations.

Financial Instruments with Characteristics of Both Liabilities and Equity
In May 2003,  the FASB issued SFAS No. 150,  "Accounting  for Certain  Financial
Instruments with  Characteristics of Both Liabilities and Equity." The Statement
establishes   standards  for  the  classification  and  measurement  of  certain
financial  instruments  with  characteristics  of both  liabilities  and equity.
Generally,  the Statement is effective for financial instruments entered into or
modified  after May 31, 2003 and is otherwise  effective at the beginning of the
first interim period beginning after June 15, 2003. We adopted the provisions of
the  Statement  on July 1, 2003.  The  adoption of SFAS No. 150 did not have any
material impact on our financial position or results of operations.


                                       29


Pension and Other Postretirement Benefits
In  December  2003,  the  FASB  issued  SFAS  No.  132  (revised),   "Employers'
Disclosures  about Pensions and Other  Postretirement  Benefits." This Statement
retains  and revises  the  disclosure  requirements  contained  in the  original
Statement.  It requires additional  disclosures including information describing
the  types  of plan  assets,  investment  strategy,  measurement  date(s),  plan
obligations,  cash flows, and components of net periodic benefit cost recognized
in interim  periods.  This  Statement is effective for fiscal years ending after
December 15, 2003. We have adopted the expanded disclosure  requirements of SFAS
No. 132 (revised).

The FASB also recently  issued an Exposure Draft that would require  stock-based
employee  compensation to be recorded as a charge to earnings beginning in 2005.
We will continue to monitor the progress on the issuance of this standard.

(b)  Results of Operations
     ---------------------
                                    REVENUE

ILEC  revenue is generated  primarily  through the  provision of local,  network
access, long distance and data services. Such services are provided under either
a  monthly  recurring  fee or  based  on  usage  at a  tariffed  rate and is not
dependent  upon  significant  judgments by  management,  with the exception of a
determination of a provision for uncollectible amounts.

CLEC revenue is generated  through  local,  long  distance,  data and  long-haul
services. These services are primarily provided under a monthly recurring fee or
based on usage at agreed  upon  rates  and are not  dependent  upon  significant
judgments by management with the exception of the  determination  of a provision
for  uncollectible  amounts and realizability of reciprocal  compensation.  CLEC
usage based revenue  includes amounts  determined under reciprocal  compensation
agreements.  While this  revenue is  governed  by  specific  contracts  with the
counterparty,  management  defers  recognition of portions of such revenue until
realizability is assured.  Revenue earned from long-haul contracts is recognized
over the term of the related agreement.

Consolidated  revenue for the three and six months ended June 30, 2004 decreased
$99.9 million, or 16% and $193.3 million, or 15%, and as compared with the prior
year periods.  The decrease for the three months ended June 30, 2004 is due to a
$4.4 million  decrease in ILEC revenue,  a $5.4 million  decrease in ELI revenue
and a $90.1 million decrease in gas and electric  revenue.  The decrease for the
six  months  ended  June  30,  2004 is due to a $9.0  million  decrease  in ILEC
revenue, a $6.8 million decrease in ELI revenue and a $177.5 million decrease in
gas and electric revenue.

On April 1, 2003, we sold approximately 11,000 access lines in North Dakota. The
revenues  related to these access lines  totaled $1.9 million for the six months
ended June 30, 2003.



                           TELECOMMUNICATIONS REVENUE

($ in thousands)                   For the three months ended June 30,             For the six months ended June 30,
                               --------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change   % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ -------- ------------ ----------- ------------ --------
                                                                                               
Access services                 $ 155,224   $ 167,025    $ (11,801)    -7%   $  316,707  $  336,196    $ (19,489)      -6%
Local services                    213,417     213,889         (472)     0%      426,159     428,162       (2,003)       0%
Long distance and data services    79,170      76,487        2,683      4%      158,175     154,170        4,005        3%
Directory services                 28,201      26,736        1,465      5%       55,675      53,779        1,896        4%
Other                              29,777      26,016        3,761     14%       58,041      51,455        6,586       13%
                               ----------- ----------- ------------          ----------- ----------- ------------
   ILEC revenue                   505,789     510,153       (4,364)    -1%    1,014,757   1,023,762       (9,005)      -1%
ELI                                38,302      43,719       (5,417)   -12%       78,067      84,812       (6,745)      -8%
                               ----------- ----------- ------------          ----------- ----------- ------------
                                $ 544,091   $ 553,872     $ (9,781)    -2%   $1,092,824  $1,108,574    $ (15,750)      -1%
                               =========== =========== ============          =========== =========== ============


Change  in the  number of our  access  lines is the most  fundamental  driver of
changes in our telecommunications  revenue. Many rural local telephone companies
(including us) have been  experiencing a loss of access lines primarily  because
of  difficult  economic  conditions,   increased  competition  from  competitive
wireline  providers,  from  wireless  providers and from cable  companies  (with
respect to broadband and cable telephony),  and by some customers  disconnecting
second  lines when they add DSL or cable modem  service.  We lost  approximately
24,200  access  lines  during  the six  months  ended  June 30,  2004 but  added
approximately  43,700 DSL  subscribers  during  this  period.  The loss of lines
during the first six months of 2004 was  primarily  residential  customers.  The
non-residential line losses were principally in Rochester, while the residential
losses were  throughout our markets.  We expect to continue to lose access lines
during 2004.  A continued  decrease in access  lines,  combined  with  increased
competition and the other factors discussed in this MD&A, may cause our revenues
to decrease during the remainder of 2004.


                                       30


Access Services
Access services revenue for the three months ended June 30, 2004 decreased $11.8
million or 7%, as compared with the prior year period.  Switched  access revenue
decreased $6.9 million, as compared with the prior year period, primarily due to
the $3.8 million effect of federally  mandated access rate reductions  effective
as of July 1, 2003, $2.7 million  associated with  prospective  state intrastate
access rate reductions and $1.4 million  attributable to a decline in minutes of
use partially  offset by collections on accounts  previously  reserved.  Special
access  revenue for the three months ended June 30, 2004  decreased $1.8 million
as compared with the prior year period resulting from a reclassification  in the
first quarter of 2004 related to the clearing of affiliate revenue among revenue
categories  partially offset by growth in  high-capacity  sales of $0.5 million.
Subsidies  revenue  decreased  $3.1  million,  as  compared  with the prior year
period, primarily due to lower federal universal service fund support because of
true ups related to 2002 and increases in the national average cost per loop.

Access  services  revenue for the six months ended June 30, 2004 decreased $19.5
million or 6%, as compared with the prior year period.  Switched  access revenue
decreased $13.0 million,  as compared with the prior year period,  primarily due
to the  $7.4  million  effect  of  federally  mandated  access  rate  reductions
effective as of July 1, 2003,  $2.7 million  associated with  prospective  state
intrastate  access rate  reductions,  a $1.4 million decrease related to carrier
disputes and other rate  reductions  effective July 2003 resulting in a decrease
of $0.9 million.  Special  access revenue for the six months ended June 30, 2004
decreased  $0.7  million as  compared  with the prior year  period due to a $4.1
million decrease resulting from a reclassification  in the first quarter of 2004
related to the clearing of affiliate revenue among revenue categories  partially
offset by growth  in  high-capacity  sales of $3.2  million.  Subsidies  revenue
decreased $5.7 million, as compared with the prior year period, primarily due to
lower federal universal service fund support because of true ups related to 2002
and increases in the national average cost per loop.

We expect our subsidy  revenue to be  approximately  $8.0 million  lower in 2004
than in 2003 primarily because of increases  implemented during 2003 and 2004 in
the  ceiling on  national  average  loop costs that is  compared to our costs to
determine  the  amount of subsidy  payments  we  receive.  Our  switched  access
revenues are  impacted by the program,  known as the  Coalition  for  Affordable
Local and Long Distance Services, or CALLS plan, which establishes a price floor
for interstate-switched access services. We have been able to offset some of the
reduction in interstate  access rates  through  end-user  charges.  There are no
material  increases  in end-user  charges  scheduled  to take effect  during the
remainder of 2004 or 2005. We believe the net effect of reductions in interstate
access  rates and  increases  in end-user  charges  will reduce our  revenues by
approximately   $10.0  million  in  2004  compared  to  2003  assuming  constant
interstate  switched access minutes of use (which have been  declining).  Annual
reductions in interstate  switched access rates will continue  through 2005. Our
switched access revenues have also been adversely affected by declining switched
access  minutes of use,  which we expect to  continue.  Our subsidy and switched
access  revenues are very  profitable so any  reductions in those  revenues will
reduce our profitability.

Local Services
Local services  revenue for the three months ended June 30, 2004 was essentially
unchanged as compared with the prior year period.  Local revenue  decreased $3.3
million  primarily due to the  termination of an operator  services  contract of
$1.5  million and $1.2  million  related to  continued  losses of access  lines.
Enhanced  services  revenue  increased $2.9 million,  as compared with the prior
year period,  primarily due to $5.5 million  attributable to sales of additional
feature packages partially offset by lower individual calling feature revenue of
$1.9 million and a decrease of $0.7 million in inside wire revenue.

Local  services  revenue for the six months ended June 30, 2004  decreased  $2.0
million as compared  with the prior year period.  Local revenue  decreased  $7.1
million  primarily due to the  termination of an operator  services  contract of
$1.6 million,  $2.8 million  related to continued  losses of access lines,  $1.4
million in decreased  local measured  service  revenue and $1.2 million in lower
Centrex and PBX revenue.  Enhanced services revenue  increased $5.1 million,  as
compared  with the prior  year  period,  due  primarily  to sales of  additional
feature packages ($10.1 million comparative increase), partially offset by lower
individual  calling  feature  revenue of $3.8  million  and a  decrease  of $1.2
million in inside wire revenue.  Economic  conditions or increasing  competition
could make it more  difficult  to sell our  packages and bundles and cause us to
lower our prices for those products and services,  which would adversely  affect
our revenues.


                                       31


Long Distance and Data Services
Long distance and data services revenue for the three months ended June 30, 2004
increased $2.7 million or 4%, as compared with the prior period primarily due to
growth of $7.2 million  related to data services  (data  includes DSL) partially
offset by decreased long distance revenue of $4.6 million primarily attributable
to a 20% decline in the average  rate per minute.  Long  distance  revenue  also
reflects an increase of $2.0  million as a result of a  reclassification  in the
first quarter of 2004 related to the clearing of affiliate revenue among revenue
categories.

Long distance and data  services  revenue for the six months ended June 30, 2004
increased $4.0 million or 3%, as compared with the prior period primarily due to
growth of $14.2 million  related to data services  (data includes DSL) partially
offset  by  decreased   long  distance   revenue  of  $10.1  million   primarily
attributable  to an 18% decline in the average  rate per minute.  Long  distance
revenue   also   reflects  an  increase  of  $3.2  million  as  a  result  of  a
reclassification  in the  first  quarter  of 2004  related  to the  clearing  of
affiliate  revenue among revenue  categories.  Our long distance  revenues could
decrease  in the  future  due to lower  long  distance  minutes  of use  because
consumers are increasingly  using their wireless phones or calling cards to make
long distance  calls and lower average rates per minute because of unlimited and
packages  of minutes for long  distance  plans.  We expect  these  factors  will
continue to adversely affect our long distance  revenues during the remainder of
2004.

Directory Services
Directory  revenue  for the three  months  ended June 30,  2004  increased  $1.5
million or 5%, as  compared  with the prior  period  primarily  due to growth in
yellow pages and internet advertising.

Directory  revenue for the six months ended June 30, 2004 increased $1.9 million
or 4%, as  compared  with the prior  period  primarily  due to modest  growth in
yellow pages and internet advertising.

Other
Other revenue for the three months ended June 30, 2004 increased $3.8 million or
14%, as compared with the prior period  primarily due to a $3.9 million  carrier
dispute  settlement,  a decline in bad debt  expense of $1.2  million,  and $1.1
million in increased conferencing revenue, partially offset by decreases of $1.0
million in sales of customer  premise  equipment  and $0.5 million in paystation
revenue.

Other revenue for the six months ended June 30, 2004  increased  $6.6 million or
13%, as compared with the prior period  primarily due to a $3.9 million  carrier
dispute  settlement,  a decline in bad debt  expense of $4.5  million,  and $1.9
million in increased  conferencing  revenue,  partially  offset by a decrease of
$2.1 million in sales of customer premise equipment.

ELI revenue  for the three and six months  ended June 30,  2004  decreased  $5.4
million, or 12%, and $6.7 million, or 8%, respectively, as compared to the prior
year period primarily due to lower demand and prices for long-haul services.



                            GAS AND ELECTRIC REVENUE

      ($ in thousands)                  For the three months ended June 30,        For the six months ended June 30,
                               --------------------------------------------- ----------------------------------------------
                                  2004        2003      $ Change    % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ -------- ------------ ----------- ------------ --------
                                                                                               
      Gas revenue                   $ -     $ 56,150    $ (56,150)    -100%      $     -   $ 119,681   $ (119,681)    -100%
      Electric revenue              $ -     $ 33,932    $ (33,932)    -100%      $ 9,735   $  67,561   $  (57,826)     -86%



We did not have any gas or electric  operations  in the  quarter  ended June 30,
2004 due to the sales of our  Vermont  Electric  division,  The Gas  Company  in
Hawaii, and our Arizona gas and electric divisions.

Electric revenue for the six months ended June 30, 2004 decreased $57.8 million,
or 86%, as compared  with the prior year period.  We  completed  the sale of our
remaining  electric  utility  property on April 1, 2004. We have sold all of our
electric  operations  and as a result will have no  operating  results in future
periods for these businesses.


                                       32



                                COST OF SERVICES

      ($ in thousands)             For the three months ended June 30,        For the six months ended June 30,
                               --------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change   % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ -------  ------------- ----------- ------------ -------
                                                                                               
      Network access             $ 48,295   $  58,168    $  (9,873)   -17%    $  99,836   $ 114,683    $ (14,847)     -13%
      Gas purchased                     -      34,041      (34,041)  -100%            -      69,987      (69,987)    -100%
      Electric energy and
        fuel oil purchased              -      21,328      (21,328)  -100%        5,523      42,086      (36,563)     -87%
                               ----------- ----------- ------------          ----------- ----------- ------------
                                 $ 48,295   $ 113,537    $ (65,242)   -57%    $ 105,359   $ 226,756    $(121,397)     -54%
                               =========== =========== ============          =========== =========== ============


Network access  expenses for the three months ended June 30, 2004 decreased $9.9
million,  or 17%,  as  compared  with the prior  year  period  primarily  due to
decreased  costs  in long  distance  access  expense  related  to  rate  changes
partially  offset by increased  circuit expense  associated with additional data
product  sales in the ILEC  sector.  ELI costs  have  declined  due to a drop in
demand coupled with improved network cost efficiencies.

Network access  expenses for the six months ended June 30, 2004 decreased  $14.8
million,  or 13%,  as  compared  with the prior  year  period  primarily  due to
decreased  costs  in long  distance  access  expense  related  to  rate  changes
partially  offset by increased  circuit expense  associated with additional data
product  sales in the ILEC sector.  If we continue to increase our sales of data
products such as DSL or expand the availability of our unlimited  calling plans,
our network access expense could increase.

We did not have any gas or electric  operations  in the  quarter  ended June 30,
2004 due to the sales of our  Vermont  Electric  division,  The Gas  Company  in
Hawaii, and our Arizona gas and electric divisions.

Electric  energy and fuel oil  purchased  for the six months  ended  June,  2004
decreased  $36.6  million,  or 87%, as compared  with the prior year period.  We
completed the sale of our remaining  electric utility property on April 1, 2004.
We have  sold  all of our  electric  operations  and as a  result  will  have no
operating results in future periods for these businesses.



                            OTHER OPERATING EXPENSES

($ in thousands)                   For the three months ended June 30,             For the six months ended June 30,
                               ---------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change    % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ --------  ------------ ----------- ------------ --------
                                                                                               
Operating expenses              $ 155,833   $ 178,038    $ (22,205)   -12%    $ 315,104   $ 355,618    $ (40,514)     -11%
Taxes other than income taxes      25,729      28,566       (2,837)   -10%       52,065      58,887       (6,822)     -12%
Sales and marketing                30,086      25,889        4,197     16%       57,288      53,809        3,479        6%
                               ----------- ----------- ------------           ----------- ----------- ------------
                                $ 211,648   $ 232,493    $ (20,845)    -9%    $ 424,457   $ 468,314    $ (43,857)      -9%
                               =========== =========== ============           =========== =========== ============


Operating  expenses  for the three months  ended June 30, 2004  decreased  $22.2
million,  or 12%,  as  compared  with the prior  year  period  primarily  due to
increased  operating  efficiencies  and a reduction of personnel in the ILEC and
ELI sectors and decreased  operating  expenses in the public services sector due
to the sales of our Vermont Electric  division,  The Gas Company in Hawaii,  and
our Arizona gas and electric  divisions.  Expenses were  negatively  impacted by
$11.6 million of expenses  related to our exploration of financial and strategic
alternatives and related compensation arrangements.

Operating  expenses  for the six months  ended  June 30,  2004  decreased  $40.5
million,  or 11%,  as  compared  with the prior  year  period  primarily  due to
increased  operating  efficiencies  and a reduction of personnel in the ILEC and
ELI sectors and decreased  operating  expenses in the public services sector due
to the sales of our Vermont Electric  division,  The Gas Company in Hawaii,  and
our Arizona gas and electric  divisions.  Expenses were  negatively  impacted by
$16.5 million of expenses  related to our exploration of financial and strategic
alternatives  and related  compensation  arrangements.  We routinely  review our
operations,  personnel and  facilities to achieve  greater  efficiencies.  These
reviews may result in  reductions  in  personnel  and an  increase in  severance
costs.


                                       33


Included in operating  expenses is pension  expense.  In future periods,  if the
value of our pension assets decline and/or projected benefit costs increase,  we
may have increased pension expenses. Based on current assumptions and plan asset
values, we estimate that our pension expense will decrease from $12.4 million in
2003 to  approximately  $2 - $4 million in 2004 and that no  contribution to our
pension  plans will be required to be made by us to the pension plan in 2004. In
addition,  as medical  costs  increase the costs of our  postretirement  benefit
costs also increase.  Our retiree  medical costs for 2003 were $16.9 million and
our current estimate for 2004 is $19 - $20 million.

Taxes other than income taxes for the three months ended June 30, 2004 decreased
$2.8 million,  or 10%, as compared  with the prior year period  primarily due to
decreased  property taxes in the public  services sector due to the sales of The
Gas Company in Hawaii and our Arizona gas and electric divisions of $4.3 million
partially offset by increased state  unemployment,  franchise and gross receipts
taxes of $2.1 million in the ILEC sector.

Taxes other than income taxes for the six months  ended June 30, 2004  decreased
$6.8 million,  or 12%, as compared  with the prior year period  primarily due to
decreased  property taxes in the public  services sector due to the sales of our
Vermont Electric  division,  The Gas Company in Hawaii,  and our Arizona gas and
electric   divisions  of  $9.2  million  partially  offset  by  increased  state
unemployment,  gross  receipts,  property and franchise taxes of $3.1 million in
the ILEC sector.

Sales and marketing  expenses for the three months ended June 30, 2004 increased
$4.2 million,  or 16%, as compared  with the prior year period  primarily due to
increased costs in the ILEC sector.

Sales and  marketing  expenses for the six months ended June 30, 2004  increased
$3.5  million,  or 6%, as compared  with the prior year period  primarily due to
increased costs in the ILEC sector.



                      DEPRECIATION AND AMORTIZATION EXPENSE

      ($ in thousands)             For the three months ended June 30,             For the six months ended June 30,
                               ---------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change    % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ --------  ----------- ----------- ------------ ---------
                                                                                                
      Depreciation  expense     $ 112,782   $ 118,729     $ (5,947)    -5%    $ 225,010   $ 225,565       $ (555)       0%
      Amortization expense         31,630      31,630            -      0%       63,260      63,342          (82)       0%
                               ----------- ----------- ------------           ----------- ----------- ------------
                                $ 144,412   $ 150,359     $ (5,947)    -4%    $ 288,270   $ 288,907       $ (637)       0%
                               =========== =========== ============           =========== =========== ============

Depreciation  expense for the three and six months ended June 30, 2004 decreased
$6.0 million, or 5%, as compared to the prior year because the net asset base is
declining.

 RESERVE FOR TELECOMMUNICATIONS BANKRUPTCIES / RESTRUCTURING AND OTHER EXPENSES /
            STRATEGIC ALTERNATIVES AND MANAGEMENT SUCCESSION EXPENSES

($ in thousands)                    For the three months ended June 30,             For the six months ended June 30,
                               ---------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change    % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ --------  ----------- ----------- ------------ ---------
Reserve for telecommunications
  bankruptcies                    $     -    $  2,260    $  (2,260)  -100%     $      -    $  2,260    $  (2,260)    -100%
Restructuring and other expenses  $     -    $ 10,113    $ (10,113)  -100%     $      -    $ 10,092    $ (10,092)    -100%
Strategic alternatives and
  management succession expenses  $11,561    $      -    $  11,561    100%     $ 16,492    $      -    $  16,492      100%



During the second quarter 2003, we reserved  approximately $2.3 million of trade
receivables  with  Touch  America  as a result  of Touch  America's  filing  for
bankruptcy.  These receivables were generated as a result of providing  ordinary
course telecommunication  services. If other  telecommunications  companies file
for bankruptcy we may have additional significant reserves in future periods.

Restructuring  and other expenses for 2003 primarily consist of expenses related
to reductions in personnel at our  telecommunications  operations  and the write
off of software no longer useful.

Strategic  alternatives and management succession expenses in 2004 include a mix
of cash retention payments,  equity awards and severance agreements (see Note 12
for a complete discussion).


                                       34




    INVESTMENT AND OTHER INCOME, NET / INTEREST EXPENSE / INCOME TAX EXPENSE

      ($ in thousands)             For the three months ended June 30,             For the six months ended June 30,
                               ---------------------------------------------  ----------------------------------------------
                                  2004        2003      $ Change    % Change    2004        2003      $ Change    % Change
                               ----------- ----------- ------------ --------  ------------ ----------- ------------ --------
      Investment and
                                                                                               
        other income, net        $  5,213    $ 31,237    $ (26,024)   -83%     $ 30,507    $ 79,409    $ (48,902)     -62%
      Interest expense           $ 97,652    $106,436    $  (8,784)    -8%     $195,434    $215,712    $ (20,278)      -9%
      Income tax expense         $ 11,944    $ 24,384    $ (12,440)   -51%     $ 36,394    $ 64,360    $ (27,966)     -43%


Investment  and other  income,  net for the three  months  ended  June 30,  2004
decreased  $26.0  million,  or 83%,  as  compared  with the  prior  year  period
primarily due to the  recognition  in 2003 of a $25.0 million  non-cash  pre-tax
gain related to a capital lease  restructuring  at ELI and net gains on sales of
assets of $6.7 million.

Investment  and  other  income,  net for the six  months  ended  June  30,  2004
decreased  $48.9  million,  or 62%,  as  compared  with the  prior  year  period
primarily due to the  recognition  in 2003 of $65.7 million in non-cash  pre-tax
gains related to a capital lease  termination and a capital lease  restructuring
at ELI,  $6.2  million  of  income  from  the  expiration  of  certain  retained
liabilities at less than face value, which are associated with customer advances
for construction from our disposed water  properties,  and net gains on sales of
assets of $5.0 million, partially offset by $25.3 million of income in 2004 from
the expiration of certain retained liabilities at less than face value.

Interest  expense  for the three  months  ended  June 30,  2004  decreased  $8.8
million,  or 8%, as  compared  with the prior year period  primarily  due to the
retirement of debt.  During the three months ended June 30, 2004, we had average
long-term  debt  (excluding  equity  units  and  convertible   preferred  stock)
outstanding  of $4.2 billion  compared to $4.7  billion  during the three months
ended June 30, 2003. Our composite  average  borrowing rate for the three months
ended June 30,  2004 as compared  with the prior year period was 6 basis  points
lower,  decreasing  from  8.03% to 7.97%,  due to the  inclusion  in 2004 of the
EPPICS,  partially offset by the repayment of debt with interest rates below our
average rate.

Interest expense for the six months ended June 30, 2004 decreased $20.3 million,
or 9%, as compared with the prior year period primarily due to the retirement of
debt.  During the six months ended June 30, 2004, we had average  long-term debt
(excluding  equity units and convertible  preferred  stock)  outstanding of $4.2
billion  compared to $4.8 billion during the six months ended June 30, 2003. Our
composite  average  borrowing  rate for the six months  ended  June 30,  2004 as
compared  with the prior year period was 2 basis points lower,  decreasing  from
8.04% to 8.02%, due to the inclusion in 2004 of the EPPICS,  partially offset by
the repayment of debt with interest rates below our average rate.

Income  taxes for the three and six months ended June 30, 2004  decreased  $12.4
million, or 51%, and $28.0 million, or 43%,  respectively,  as compared with the
prior year period primarily due to changes in taxable income.  The effective tax
rate for the first six months of 2004 was 35.3% as  compared  with 39.4% for the
first six months of 2003. Our effective tax rate has declined as a result of the
sales of our utility  properties  and changes in the structure of certain of our
subsidiaries.

Our income tax expense is  computed  utilizing  an  estimated  annual  effective
income tax rate in accordance  with Accounting  Principles  Board Opinions (APB)
No. 28, "Interim Financial  Reporting." The tax rate is computed using estimates
as to the  Company's  net income before income taxes for the entire year and the
impact of estimated permanent book tax differences relative to that forecast. We
expect to reach conclusion on various state and federal income tax audits during
the remainder of 2004. Our 2004 effective  income tax rate may vary from that of
prior periods as a result of the conclusion of these audits.

Item 3.  Quantitative and Qualitative Disclosures about Market Risk
         ----------------------------------------------------------

Disclosure of primary market risks and how they are managed
We are exposed to market risk in the normal  course of our  business  operations
due to ongoing  investing  and  funding  activities.  Market  risk refers to the
potential  change  in fair  value  of a  financial  instrument  as a  result  of
fluctuations in interest rates and equity and commodity  prices.  We do not hold
or issue  derivative  instruments,  derivative  commodity  instruments  or other
financial instruments for trading purposes. As a result, we do not undertake any
specific  actions to cover our  exposure to market risks and we are not party to
any  market  risk  management  agreements  other  than in the  normal  course of
business or to hedge  long-term  interest  rate risk.  Our  primary  market risk
exposures are interest rate risk and equity and commodity price risk as follows:


                                       35


Interest Rate Exposure

Our exposure to market risk for changes in interest  rates relates  primarily to
the  interest-bearing  portion of our  investment  portfolio and interest on our
long-term  debt and capital  lease  obligations.  The long term debt and capital
lease  obligations  include  various  instruments  with various  maturities  and
weighted average interest rates.

Our  objectives  in managing our  interest  rate risk are to limit the impact of
interest  rate  changes  on  earnings  and cash  flows and to lower our  overall
borrowing costs. To achieve these objectives,  a majority of our borrowings have
fixed interest rates. Consequently,  we have limited material future earnings or
cash flow  exposures  from changes in interest  rates on our long-term  debt and
capital lease  obligations.  A hypothetical 10% adverse change in interest rates
would  increase  the amount that we pay on our  variable  obligations  and could
result in  fluctuations in the fair value of our fixed rate  obligations.  Based
upon our overall  interest rate exposure at June 30, 2004, a near-term change in
interest rates would not materially affect our consolidated  financial position,
results of operations or cash flows.

In order to  manage  our  interest  rate risk  exposure,  we have  entered  into
interest  rate  swap  agreements.  Under the  terms of the  agreements,  we make
semi-annual,  floating  interest rate interest payments based on six month LIBOR
and receive a fixed rate on the notional amount.

Sensitivity analysis of interest rate exposure
At June  30,  2004,  the fair  value of our  long-term  debt and  capital  lease
obligations was estimated to be approximately $4.3 billion, based on our overall
weighted  average  rate of 7.9% and our overall  weighted  maturity of 13 years.
There has been no material change in the weighted average maturity applicable to
our obligations  since December 31, 2003. The overall  weighted average interest
rate  decreased  approximately  14 basis  points  during the first six months of
2004. A  hypothetical  increase of 79 basis points (10% of our overall  weighted
average  borrowing rate) would result in an approximate  $230.0 million decrease
in the fair value of our fixed rate obligations.

Equity Price Exposure

Our exposure to market risks for changes in equity prices is minimal and relates
primarily to the equity portion of our investment portfolio.  The equity portion
of our investment  portfolio consists of equity securities  (principally  common
stock) of D & E Communications,  Inc. (D & E) and Hungarian  Telephone and Cable
Corp. (HTCC).

As of June 30, 2004 and December 31, 2003, we owned 3,059,000 shares of Adelphia
common  stock.  The stock price of Adelphia was $0.51 and $0.55 at June 30, 2004
and December 31, 2003, respectively.

As of June 30, 2004 and December 31, 2003,  we owned  2,305,908  common  shares,
which  represent  an  ownership of 19% of the equity in HTCC, a company of which
our Chairman is a member of the Board of Directors.  In addition, we hold 30,000
shares  of  non-voting   convertible   preferred  stock,  each  share  having  a
liquidation  value of $70 per share and are  convertible  at our option  into 10
shares of common stock.  The stock price of HTCC was $9.66 and $9.86 at June 30,
2004 and December 31, 2003, respectively.

As of June 30, 2004 and December 31, 2003,  we owned  1,333,500  shares of D & E
common  stock.  The stock  price of D & E was $13.42 and $14.51 at June 30, 2004
and December 31, 2003, respectively.

Sensitivity analysis of equity price exposure
At June  30,  2004,  the fair  value of the  equity  portion  of our  investment
portfolio  was estimated to be $54.9  million.  A  hypothetical  10% decrease in
quoted market prices would result in an approximate $5.5 million decrease in the
fair value of the equity portion of our investment portfolio.

Disclosure of limitations of sensitivity analysis
Certain  shortcomings  are  inherent in the method of analysis  presented in the
computation  of fair value of financial  instruments.  Actual  values may differ
from those presented should market  conditions vary from assumptions used in the
calculation of the fair value.  This analysis  incorporates only those exposures
that  exist as of June  30,  2004.  It does  not  consider  those  exposures  or
positions, which could arise after that date. As a result, our ultimate exposure
with respect to our market risks will depend on the exposures  that arise during
the period and the fluctuation of interest rates and quoted market prices.


                                       36


Item 4.   Controls and Procedures
          -----------------------

(a) Evaluation of disclosure controls and procedures
We carried out an evaluation,  under the supervision and with the  participation
of our management,  regarding the  effectiveness  of the design and operation of
our  disclosure  controls  and  procedures.  Based  upon  this  evaluation,  our
principal executive officer and principal financial officer concluded, as of the
end of the period  covered by this report,  June 30, 2004,  that our  disclosure
controls and procedures are effective.

(b) Changes in internal control over financial reporting
We reviewed our  internal  control  over  financial  reporting at June 30, 2004.
There have been no changes in our  internal  control  over  financial  reporting
identified in an evaluation thereof that occurred during the first six months of
2004, that materially  affected or is reasonably likely to materially affect our
internal control over financial reporting.


                                       37


                           PART II. OTHER INFORMATION

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

Item 1.   Legal Proceedings
          -----------------

The City of Bangor,  Maine,  filed suit against us on November 22, 2002,  in the
U.S.  District  Court for the  District  of Maine  (City of  Bangor v.  Citizens
Communications  Company,  Civ.  Action  No.  02-183-B-S).  We  intend  to defend
ourselves  vigorously  against the City's lawsuit.  The City has alleged,  among
other things, that we are responsible for the costs of cleaning up environmental
contamination  alleged to have resulted from the operation of a manufactured gas
plant by Bangor Gas Company, which we owned from 1948-1963. The City alleged the
existence of extensive  contamination  of the  Penobscot  River and has asserted
that money  damages and other relief at issue in the lawsuit  could exceed $50.0
million.  The City also requested that punitive  damages be assessed against us.
We have  filed an answer  denying  liability  to the City,  and have  asserted a
number of  counterclaims  against the City.  In addition,  we have  identified a
number of other  potentially  responsible  parties  that may be  liable  for the
damages  alleged by the City and have  joined  them as  parties to the  lawsuit.
These  additional  parties  include  Honeywell  Corporation,  the Army  Corps of
Engineers,  Guilford  Transportation  (formerly  Maine  Central  Railroad),  UGI
Utilities,  Inc., and Centerpoint  Energy  Resources  Corporation.  On March 11,
2004,  the  Magistrate  in charge of the case  granted  our motion  for  partial
summary judgment with respect to the City's CERCLA claims, and that decision was
affirmed by the  District  Court on May 5, 2004.  In an order  issued on July 6,
2004, the Magistrate  dismissed the City's claim for punitive damages.  The City
is currently  appealing  that decision to the District  Court.  We have demanded
that various of our insurance  carriers  defend and indemnify us with respect to
the City's  lawsuit,  and on December 26, 2002, we filed a declaratory  judgment
action  against  those  insurance  carriers in the  Superior  Court of Penobscot
County,  Maine,  for the purpose of  establishing  their  obligations to us with
respect to the City's  lawsuit.  We intend to vigorously  pursue this lawsuit to
obtain from our insurance carriers  indemnification  for any damages that may be
assessed against us in the City's lawsuit as well as to recover the costs of our
defense of that lawsuit.

On June 18,  2004,  we  received  a  notice  from the  Securities  and  Exchange
Commission  (SEC)  stating  that  it is  conducting  an  informal  investigation
regarding the methodologies used by numerous  communications  companies to count
access lines and/or customers.  We are cooperating with the SEC in this informal
investigation and have provided information requested by the SEC and have agreed
to preserve records that the SEC believes may be relevant to the inquiry.

On June 7, 2004,  representatives  of Robert A. Katz Technology  Licensing,  LP,
contacted us regarding  possible  infringement  of several  patents held by that
firm.  The  patents  cover a wide  range of  operations  in which  telephony  is
supported by  computers,  including  obtaining  information  from  databases via
telephone,  interactive  telephone  transactions,  and  customer  and  technical
support applications.  We are cooperating with the patent holder to determine if
we are currently  using any of the processes  that are protected by its patents.
If we determine that we are utilizing the patent holder's intellectual property,
we expect to commence negotiations on a license agreement.

On June 24,  2004,  one of our  subsidiaries,  Frontier  Subsidiary  Telco Inc.,
received a "Notice of Indemnity Claim" from Citibank, N.A., that is related to a
complaint  pending against Citibank and others in the U.S.  Bankruptcy Court for
the  Southern  District  of New York as part of the Global  Crossing  bankruptcy
proceeding. Citibank bases its claim for indemnity on the provisions of a credit
agreement  that was  entered  into in  October  2000  between  Citibank  and our
subsidiary.  We purchased Frontier  Subsidiary Telco, Inc., in June 2001 as part
of our acquisition of the Frontier  telephone  companies.  The complaint against
Citibank, for which it seeks indemnification, alleges that the seller improperly
used a portion of the  proceeds  from the  Frontier  transaction  to pay off the
Citibank credit  agreement,  thereby  defrauding  certain debt holders of Global
Crossing  North America Inc.  Although the credit  agreement was paid off at the
closing  of  the  Frontier  transaction,  Citibank  claims  the  indemnification
obligation survives. Damages sought against Citibank and its co-defendants could
exceed $1 billion.  We are currently  reviewing  Citibank's  claims to determine
what action we will take to respond to those claims.

We are party to other  legal  proceedings  arising in the  normal  course of our
business.  The outcome of individual  matters is not  predictable.  However,  we
believe that the ultimate  resolution  of all such  matters,  after  considering
insurance  coverage,  will not have a material  adverse  effect on our financial
position, results of operations, or our cash flows.


                                       38


Item 4.  Submission of Matters to a Vote of Security Holders
         ---------------------------------------------------

     (a)  The registrant held its 2004 Annual Meeting of the Stockholders on May
          18, 2004.

     (b)  Proxies for the Annual Meeting were  solicited  pursuant to Regulation
          14A; there was no solicitation in opposition to management's  nominees
          for directors as listed in the Proxy Statement. All such nominees were
          elected pursuant to the following votes:

                                                   Number of Votes
                                                   ---------------

         DIRECTORS                           FOR                  WITHHELD
         ---------                           ---                  --------

         Aaron I. Fleischman             242,341,613             13,784,408
         Rudy J. Graf                    247,326,699              8,799,322
         Stanley Harfenist               248,900,403              7,225,618
         Andrew N. Heine                 249,021,785              7,104,236
         William M. Kraus                249,052,179              7,073,842
         Scott N. Schneider              247,527,709              8,598,312
         John L. Schroeder               248,836,063              7,289,958
         Robert A. Stanger               249,525,992              6,600,029
         Edwin Tornberg                  248,889,390              7,236,631
         Claire L. Tow                   238,817,873             17,308,148
         Leonard Tow                     242,868,145             13,257,876
         David H. Ward                   249,766,699              6,359,323

     (c)  Other matters voted upon:

          Ratification  of appointment of KPMG LLP as the Company's  independent
          public accountants for 2004.

              Number of votes FOR                                251,277,520
              Number of votes AGAINST/WITHHELD                     2,165,664
              Number of votes ABSTAINING                           2,682,837
              Number of BROKER NON-VOTES                                   0

          Shareholder approval of severance agreements.

              Number of votes FOR                                115,864,958
              Number of votes AGAINST/WITHHELD                    83,880,905
              Number of votes ABSTAINING                           3,524,251
              Number of BROKER NON-VOTES                          52,855,907

Item 5.  Other Information
         -----------------

As  disclosed  in our Proxy  Statement  for the 2004  Annual  Meeting  under our
bylaws,  if any  stockholder  intends to propose  any matter at the 2005  annual
meeting,  the proponent  must give written notice to us not earlier than January
19, 2005 nor later than February 18, 2005.  Furthermore,  in accordance with the
proxy rules and  regulations  of the Securities  and Exchange  Commission,  if a
stockholder  does not notify us by February  18,  2005 of a  proposal,  then our
proxies  would  be  able  to  use  their  discretionary  voting  authority  if a
stockholder's proposal is raised at the meeting.

Item 6.   Exhibits and Reports on Form 8-K
          --------------------------------

a)        Exhibits:

          10.1.2  Amended and  Restated  Non-Employee  Directors'  Deferred  Fee
                  Equity Plan dated as of May 18, 2004.

          10.2.4 Separation  Agreement between Citizens  Communications  Company
                 and Leonard Tow, effective July 10, 2004.

          31.1   Certification of Principal  Executive  Officer pursuant to Rule
                 13a-14(a) under the Securities Exchange Act of 1934.


                                       39


          31.2   Certification of Principal  Financial  Officer pursuant to Rule
                 13a-14(a) under the Securities Exchange Act of 1934.

          32.1   Certification of Chief Executive  Officer pursuant to 18 U.S.C.
                 Section 1350,  as  adopted  pursuant  to  Section  906  of  the
                 Sarbanes-Oxley Act of 2002.

          32.2   Certification of Chief Financial  Officer pursuant to 18 U.S.C.
                 Section 1350,  as  adopted  pursuant  to  Section  906  of  the
                 Sarbanes-Oxley Act of 2002.

b)        Reports on Form 8-K:

          We filed on Form 8-K on April 14, 2004 under Item 5 "Other  Events," a
          press release  announcing  the  completion of the sales of our Vermont
          Electric division.

          We filed on Form 8-K on April 28, 2004 under Item 5 "Other  Events," a
          press release  announcing  that the  remarketing  of our 6-3/4% senior
          notes due 2006 issued in June 2001 would not occur on May 12, 2004.

          We furnished on Form 8-K on May 6, 2004 under Item 12  "Disclosure  of
          Results  of  Operations  and  Financial  Condition,"  a press  release
          announcing our earnings for the quarter ended March 31, 2004.


                                       40


                                    SIGNATURE
                                    ---------


Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.






                         CITIZENS COMMUNICATIONS COMPANY
                         -------------------------------
                                  (Registrant)


                               By:   /s/ Robert J. Larson
                                    -------------------------
                                    Robert J. Larson
                                    Senior Vice President and
                                    Chief Accounting Officer



Date: August 4, 2004



                                       41