CITIZENS COMMUNICATIONS COMPANY


                                    FORM 10-Q


                QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)


                     OF THE SECURITIES EXCHANGE ACT OF 1934


                FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2004






                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-Q
(Mark One)
|X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

                For the quarterly period ended September 30, 2004
                                               ------------------

                                       or
                                       --

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

              For the transition period from _________to__________

                        Commission file number: 001-11001
                                                ---------

                         CITIZENS COMMUNICATIONS COMPANY
              ----------------------------------------------------
             (Exact name of registrant as specified in its charter)

         Delaware                                    06-0619596
 ------------------------------            ----------------------------------
(State or other jurisdiction of           (I.R.S. Employer Identification No.)
 incorporation or organization)


       3 High Ridge Park
     Stamford, Connecticut                             06905
- ---------------------------------------               --------
(Address of principal executive offices)             (Zip Code)

                                 (203) 614-5600
               --------------------------------------------------
              (Registrant's telephone number, including area code)

                                       N/A
               ---------------------------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                              Yes X   No
                                 ---     ---

Indicate  by check mark  whether  the  registrant  is an  accelerated  filer (as
defined in Rule 12b-2 of the Exchange Act).

                              Yes X   No
                                 ---     ---

The number of shares outstanding of the registrant's  Common Stock as of October
29, 2004 was 335,451,474.




                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

                                      Index

                                                                                                     Page No.
                                                                                                     --------
   Part I.  Financial Information (Unaudited)

    Financial Statements

                                                                                                      
       Consolidated Balance Sheets at September 30, 2004 and December 31, 2003                            2

       Consolidated Statements of Operations for the three months ended September 30, 2004 and 2003       3

       Consolidated Statements of Operations for the nine months ended September 30, 2004 and 2003        4

       Consolidated Statements of Shareholders' Equity for the year ended
       December 31, 2003 and the nine months ended September 30, 2004                                     5

       Consolidated  Statements of  Comprehensive  Income for the three and nine
       months ended September 30, 2004 and 2003                                                           5

       Consolidated Statements of Cash Flows for the nine months ended September 30, 2004 and 2003        6

       Notes to Consolidated Financial Statements                                                         7

     Management's Discussion and Analysis of Financial Condition and Results of Operations               23

     Quantitative and Qualitative Disclosures about Market Risk                                          38

     Controls and Procedures                                                                             39


   Part II.  Other Information

     Legal Proceedings                                                                                   39

     Other Information                                                                                   39

     Exhibits and Reports on Form 8-K                                                                    40

     Signature                                                                                           42


                                       1




                          PART I. FINANCIAL INFORMATION

   Item 1.    Financial Statements
              --------------------

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                                ($ in thousands)
                                   (Unaudited)

                                                                September 30, 2004  December 31, 2003
                                                                ------------------  -----------------
ASSETS
- ------
Current assets:
                                                                               
   Cash and cash equivalents                                     $   199,027          $   583,671
   Accounts receivable, less allowances of $35,558 and
     $47,332, respectively                                           230,348              253,652
   Other current assets                                               35,752               40,984
   Assets held for sale                                                  -                 23,130
                                                                -------------        -------------
     Total current assets                                            465,127              901,437

Property, plant and equipment, net                                 3,375,980            3,525,640
Goodwill, net                                                      1,940,318            1,940,318
Other intangibles, net                                               716,706              812,407
Investments                                                           21,738               57,103
Other assets                                                         477,661              457,384
                                                                -------------        -------------
         Total assets                                            $  6,997,530        $  7,694,289
                                                                =============        =============

LIABILITIES AND EQUITY
- ----------------------
Current liabilities:
   Long-term debt due within one year                            $     6,366         $    88,002
   Accounts payable                                                  145,311             166,819
   Other current liabilities                                         296,262             322,805
   Liabilities related to assets held for sale                           -                11,128
                                                                -------------       -------------
     Total current liabilities                                       447,939             588,754

Deferred income taxes                                                446,182             447,056
Customer advances for construction and contributions in aid of
  construction                                                        94,598             122,035
Other liabilities                                                    300,250             264,382
Equity units                                                             -               460,000
Long-term debt                                                     4,324,817           4,195,629
Company Obligated Mandatorily Redeemable Convertible Preferred
  Securities*                                                            -               201,250

Shareholders' equity:
   Common stock, $0.25 par value (600,000,000 authorized shares;
     334,811,000 and 284,709,000 outstanding and 334,816,000 and
     295,434,000 issued at September 30, 2004 and December 31,
     2003, respectively)                                              83,704              73,858
   Additional paid-in capital                                      1,693,979           1,953,317
   Accumulated deficit                                              (304,499)           (365,181)
   Accumulated other comprehensive loss, net of tax                  (89,368)            (71,676)
   Treasury stock                                                        (72)           (175,135)
                                                                -------------       -------------
     Total shareholders' equity                                    1,383,744           1,415,183
                                                                -------------       -------------
        Total liabilities and equity                             $ 6,997,530         $ 7,694,289
                                                                =============       =============

     * Represents securities of a subsidiary trust, the sole assets of which are
     securities  of a subsidiary  partnership,  substantially  all the assets of
     which are convertible  debentures of the company. The consolidation of this
     item changed  effective January 1, 2004 as a result of the application of a
     newly mandated  accounting standard "FIN 46R." Please see footnote 14 for a
     complete discussion.


                    The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       2



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
             FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
                   ($ in thousands, except per-share amounts)
                                   (Unaudited)

                                                                                          2004             2003
                                                                                      --------------   --------------
                                                                                                      
Revenue                                                                                   $ 545,393         $595,037

Operating expenses:
     Cost of services (exclusive of depreciation and amortization)                           51,273           85,869
     Other operating expenses                                                               204,928          220,134
     Depreciation and amortization                                                          141,380          151,878
     Loss on impairment                                                                           -            4,000
     Management succession and strategic alternatives expenses (see Note 12)                 75,858                -
                                                                                      --------------   --------------
Total operating expenses                                                                    473,439          461,881
                                                                                      --------------   --------------

Operating income                                                                             71,954          133,156

Investment and other income (loss), net                                                     (13,651)         (24,277)
Interest expense                                                                             90,864          103,124
                                                                                      --------------   --------------
      Income (loss) before income taxes, dividends on convertible preferred
       securities                                                                           (32,561)           5,755
Income tax benefit                                                                          (21,271)          (7,210)
                                                                                      --------------   --------------
     Income (loss) before dividends on convertible preferred securities                     (11,290)          12,965

Dividends on convertible preferred securities, net of tax benefit
     of $0 and $(963), respectively*                                                              -            1,553
                                                                                      --------------   --------------
     Net income (loss) available to common shareholders                                   $ (11,290)        $ 11,412
                                                                                      ==============   ==============

Basic and diluted income (loss) available to common shareholders                          $   (0.04)        $   0.04
                                                                                      ==============   ==============



     * The  consolidation  of this item changed  effective  January 1, 2004 as a
     result of the  application  of a newly  mandated  accounting  standard "FIN
     46R." Please see footnote 14 for a complete discussion.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       3



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
              FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
                   ($ in thousands, except per-share amounts)
                                   (Unaudited)

                                                                                           2004             2003
                                                                                       --------------   --------------
                                                                                                     
Revenue                                                                                   $1,647,952       $1,890,853
                                                                                                   -
Operating expenses:
     Cost of services (exclusive of depreciation and amortization)                           156,632          312,625
     Other operating expenses                                                                631,103          688,590
     Depreciation and amortization                                                           429,650          440,785
     Reserve for telecommunications bankruptcies                                                   -            2,260
     Restructuring and other expenses                                                              -            9,950
     Loss on impairment                                                                            -            4,000
     Management succession and strategic alternatives expenses (see Note 12)                  90,632                -
                                                                                       --------------   --------------
Total operating expenses                                                                   1,308,017        1,458,210
                                                                                       --------------   --------------
 Operating income                                                                            339,935          432,643

Investment and other income, net                                                              16,856           55,132
Interest expense                                                                             286,298          318,836
                                                                                       --------------   --------------
     Income before income taxes, dividends on convertible preferred
       securities, and cumulative effect of change in accounting principle                    70,493          168,939
Income tax expense                                                                            15,123           57,150
                                                                                       --------------   --------------
      Income before dividends on convertible preferred securities and
       cumulative effect of change in accounting principle                                    55,370          111,789

Dividends on convertible preferred securities, net of tax benefit
     of $0 and $(2,889), respectively*                                                             -            4,658
                                                                                       --------------   --------------
     Income before cumulative effect of change in accounting principle                        55,370          107,131

Cumulative effect of change in accounting principle, net of tax
     of $0 and $41,591, respectively                                                               -           65,769
                                                                                       --------------   --------------
     Net income available to common shareholders                                          $   55,370       $  172,900
                                                                                       ==============   ==============
 Basic income available to common shareholders:
     Income before cumulative effect of change in accounting principle                    $     0.19       $     0.38
     Cumulative effect of change in accounting principle                                           -             0.23
                                                                                       --------------   --------------
     Net income available to common shareholders                                          $     0.19       $     0.61
                                                                                       ==============   ==============
 Diluted income available to common shareholders:
     Income before cumulative effect of change in accounting principle                    $     0.18       $     0.37
     Cumulative effect of change in accounting principle                                           -             0.22
                                                                                       --------------   --------------
     Net income available to common shareholders                                          $     0.18       $     0.59
                                                                                       ==============   ==============


     * The  consolidation  of this item changed  effective  January 1, 2004 as a
     result of the  application  of a newly  mandated  accounting  standard "FIN
     46R." Please see footnote 14 for a complete discussion.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       4



                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
 FOR THE YEAR ENDED DECEMBER 31, 2003 AND THE NINE MONTHS ENDED SEPTEMBER 30, 2004
                                ($ in thousands)
                                   (Unaudited)


                                                                                Accumulated
                                      Common Stock     Additional                 Other         Treasury Stock       Total
                                    ------------------   Paid-In   Accumulated  Comprehensive ------------------- Shareholders'
                                    Shares    Amount     Capital     Deficit       Loss       Shares     Amount      Equity
                                    -------- --------- ------------ ----------- ------------  -------- ----------- -----------

                                                                                       
Balances January 1, 2003            294,080   $73,520  $ 1,943,406  $ (553,033)   $(102,169) (11,598)  $(189,585) $1,172,139
   Stock plans                        1,354       338        9,911           -            -      873      14,450      24,699
   Net income                             -         -            -     187,852            -        -           -     187,852
   Other comprehensive income, net
     of tax and reclassifications
     adjustments                          -         -            -           -       30,493        -           -      30,493
                                    -------- --------- ------------ ----------- ------------ -------- ----------- -----------
Balances December 31, 2003          295,434    73,858    1,953,317    (365,181)     (71,676) (10,725)   (175,135)  1,415,183
   Stock plans                        3,195       799       (5,428)          -            -    6,404     106,759     102,130
   Conversion of EPPICS               7,704     1,926       97,806           -            -      725      11,646     111,378
   Conversion of Equity Units        28,483     7,121      396,221           -            -    3,591      56,658     460,000
   Dividends on common stock of
     $2.25 per share                      -         -     (747,937)          -            -        -           -    (747,937)
   Net income                             -         -            -      55,370            -        -           -      55,370
   Tax benefit on equity forward
     contracts                            -         -            -       5,312            -        -           -       5,312
   Other comprehensive loss, net of
     tax and reclassifications
     adjustments                          -         -            -           -      (17,692)       -           -     (17,692)
                                    -------- --------- ------------ ----------- ------------ -------- ----------- -----------
Balances September 30, 2004         334,816   $83,704  $ 1,693,979  $ (304,499)   $ (89,368)      (5)  $     (72) $1,383,744
                                    ======== ========= ============ =========== ============ ======== =========== ===========


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
         FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
                                ($ in thousands)
                                   (Unaudited)

                                             For the three months ended September 30,    For the nine months ended September 30,
                                             ---------------------------------------    ----------------------------------------
                                                  2004               2003                     2004                  2003
                                             ------------------   ------------------    --------------------   -----------------

Net income (loss)                                  $ (11,290)       $ 11,412                $ 55,370             $ 172,900
Other comprehensive income (loss), net of
  tax and reclassifications adjustments*             (16,652)          2,520                 (17,692)                7,318
                                             ------------------   ------------------    --------------------   -----------------
  Total comprehensive income (loss)                $ (27,942)       $ 13,932                $ 37,678             $ 180,218
                                             ==================   ==================    ====================   =================


               * Consists of unrealized holding gains/(losses) of
             marketable securities and/or the transfer of previously
          unrealized gains to the current period income statement as a
                        result of the sale of securities.


              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.



                                       5




                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
              FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
                                ($ in thousands)
                                   (Unaudited)
                                                                                 2004              2003
                                                                            ----------------  ----------------


                                                                                            
Income before cumulative effect of change in accounting principle               $   55,370       $   107,131
Adjustments to reconcile net income to net cash
   provided by operating activities:
       Depreciation and amortization expense                                       429,650           440,785
       Gain on expiration/settlement of customer advances                          (25,345)           (6,165)
       Gain on capital lease termination/restructuring                                   -           (65,724)
       Stock based compensation expense                                             43,631             5,720
       Loss on extinguishment of debt                                               20,368            10,704
       Loss on impairment                                                                -             4,000
       (Gain)/loss on sale of assets                                                (9,365)           11,792
       Other non-cash adjustments                                                    8,449             (130)
       Deferred taxes, net                                                          15,123            91,488
       Change in accounts receivable                                                17,895            57,091
       Change in accounts payable and other liabilities                            (22,674)          (88,062)
       Change in other current assets                                                5,232             6,547
                                                                            ----------------  ----------------
Net cash provided by operating activities                                          538,334           575,177

Cash flows from (used by) investing activities:
       Proceeds from sale of assets, net of selling expenses                        59,045           380,735
       Capital expenditures                                                       (201,310)         (191,658)
       Other assets purchased                                                      (26,715)             (770)
                                                                            ----------------  ----------------
Net cash from (used by) investing activities                                      (168,980)          188,307

Cash flows from (used by) financing activities:
       Dividends paid                                                             (747,937)                -
       Long-term debt payments                                                    (513,798)         (551,425)
       Premiums paid to retire debt                                                (20,368)          (10,704)
       Issuance of common stock                                                    530,197            10,357
       Repayment of customer advances for
         construction and contributions in aid of construction                      (2,092)           (7,765)
                                                                            ----------------  ----------------
Net cash used by financing activities                                             (753,998)         (559,537)

Increase (decrease) in cash and cash equivalents                                  (384,644)          203,947
Cash and cash equivalents at January 1,                                            583,671           393,177
                                                                            ----------------  ----------------

Cash and cash equivalents at September 30,                                      $  199,027       $   597,124
                                                                            ================  ================

Cash paid during the period for:
       Interest                                                                 $  264,174       $   303,913
       Income taxes                                                             $    2,196       $     2,425

Non-cash investing and financing activities:
       Change in fair value of interest rate swaps                              $      973       $    (1,238)
       Conversion of EPPICS                                                     $  111,379       $         -
       Investment writedowns                                                    $    5,286       $       201



              The accompanying Notes are an integral part of these
                       Consolidated Financial Statements.


                                       6

                    PART I. FINANCIAL INFORMATION (Continued)

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

(1)  Summary of Significant Accounting Policies:
     ------------------------------------------

     (a)  Basis of Presentation and Use of Estimates:
          Citizens  Communications  Company and its subsidiaries are referred to
          as "we," "us" "our" or the  "Company"  in this report.  Our  unaudited
          consolidated  financial  statements  have been  prepared in accordance
          with accounting  principles generally accepted in the United States of
          America (GAAP) and should be read in conjunction with the consolidated
          financial  statements  and notes included in our 2003 Annual Report on
          Form 10-K. Certain  reclassifications  of balances previously reported
          have been made to  conform to current  presentation.  All  significant
          intercompany   balances  and  transactions  have  been  eliminated  in
          consolidation.   These  unaudited  consolidated  financial  statements
          include all adjustments,  which consist of normal  recurring  accruals
          necessary to present fairly the results for the interim periods shown.

          The  preparation  of  financial  statements  in  conformity  with GAAP
          requires management to make estimates and assumptions which affect the
          amounts of assets, liabilities,  revenue and expenses we have reported
          and our disclosure of contingent assets and liabilities at the date of
          the  financial  statements.  Actual  results  may  differ  from  those
          estimates.  We believe that our critical  estimates  are  depreciation
          rates,  pension  assumptions,   calculations  of  impairment  amounts,
          reserves established for receivables, income taxes and contingencies.

          Certain information and footnote disclosures have been excluded and/or
          condensed  pursuant to Securities  and Exchange  Commission  rules and
          regulations.  The results of the interim  periods are not  necessarily
          indicative of the results for the full year.

     (b)  Cash Equivalents:
          We consider all highly liquid investments with an original maturity of
          three months or less to be cash equivalents.

     (c)  Revenue Recognition:
          Incumbent  Local Exchange  Carrier (ILEC) - Revenue is recognized when
          services are provided or when  products  are  delivered to  customers.
          Revenue that is billed in advance includes:  monthly recurring network
          access services,  special access services and monthly  recurring local
          line  charges.  The  unearned  portion of this  revenue  is  initially
          deferred  as a  component  of other  liabilities  on our  consolidated
          balance  sheet and  recognized  in revenue  over the  period  that the
          services are  provided.  Revenue  that is billed in arrears  includes:
          non-recurring  network  access  services,  switched  access  services,
          non-recurring  local services and long-distance  services.  The earned
          but unbilled  portion of this revenue is  recognized in revenue in our
          statement  of  operations  and accrued in accounts  receivable  in the
          period that the services are provided.  Excise taxes are recognized as
          a liability  when billed.  Installation  fees and their related direct
          and incremental costs are initially deferred and recognized as revenue
          and  expense  over the  average  term of a customer  relationship.  We
          recognize as current period expense the portion of installation  costs
          that exceeds installation fee revenue.

          Electric  Lightwave,  LLC.  (ELI) -  Revenue  is  recognized  when the
          services are provided. Revenue from long-term prepaid network services
          agreements  including  Indefeasible  Rights to Use (IRU), are deferred
          and recognized on a straight-line  basis over the terms of the related
          agreements. Installation fees and their related direct and incremental
          costs are  initially  deferred and  recognized  as revenue and expense
          over the average  term of a customer  relationship.  We  recognize  as
          current period expense the portion of installation  costs that exceeds
          installation fee revenue.

     (d)  Goodwill and Other Intangibles:
          Intangibles represent the excess of purchase price over the fair value
          of identifiable  tangible  assets  acquired.  We undertake  studies to
          determine  the fair  values of assets  and  liabilities  acquired  and
          allocate   purchase  prices  to  assets  and  liabilities,   including
          property,  plant  and  equipment,   goodwill  and  other  identifiable
          intangibles.  On January 1, 2002,  we adopted  Statement  of Financial
          Accounting  Standards  (SFAS) No. 142,  "Goodwill and Other Intangible
          Assets,"  which  applies to all goodwill and other  intangible  assets
          recognized  in the  statement  of  financial  position  at that  date,
          regardless  of  when  the  assets  were  initially  recognized.   This
          Statement requires that goodwill and other intangibles with indefinite
          useful lives no longer be amortized to earnings, but instead be tested
          for  impairment,  at least  annually.  In  performing  this test,  the

                                       7

          Company first compares the carrying  amount of its reporting  units to
          their respective fair values.  If the carrying amount of any reporting
          unit  exceeds its fair value,  the Company is required to perform step
          two of the impairment  test by comparing the implied fair value of the
          reporting unit's goodwill with its carrying  amount.  The amortization
          of goodwill and other  intangibles with indefinite useful lives ceased
          upon adoption of the Statement on January 1, 2002. We annually (during
          the fourth  quarter)  examine the  carrying  value of our goodwill and
          trade name to determine whether there are any impairment losses.

          SFAS No. 142 also  requires  that  intangible  assets  with  estimated
          useful  lives be  amortized  over  those  lives  and be  reviewed  for
          impairment in accordance with SFAS No. 144, "Accounting for Impairment
          or Disposal of Long-Lived  Assets" to determine whether any changes to
          these lives are required.  We periodically reassess the useful life of
          our intangible assets with estimated useful lives to determine whether
          any changes to those lives are required.

     (e)  Impairment of Long-Lived Assets and  Long-Lived  Assets to Be Disposed
          of:
          We adopted SFAS No. 144, "Accounting for the Impairment or Disposal of
          Long-Lived  Assets" as of January 1, 2002. In accordance with SFAS No.
          144, we review  long-lived  assets to be held and used and  long-lived
          assets to be disposed of, including  intangible  assets with estimated
          useful  lives,   for   impairment   whenever   events  or  changes  in
          circumstances indicate that the carrying amount of such assets may not
          be  recoverable.  Recoverability  of  assets  to be held  and  used is
          measured by comparing  the carrying  amount of the asset to the future
          undiscounted  net cash flows expected to be generated by the asset. If
          any assets are  considered to be impaired,  the impairment is measured
          by the amount by which the carrying  amount of the assets  exceeds the
          estimated fair value.

     (f)  Derivative Instruments and Hedging Activities:
          We account  for  derivative  instruments  and  hedging  activities  in
          accordance with SFAS No. 149,  "Accounting for Derivative  Instruments
          and  Hedging  Activities,"  as  amended.  SFAS No.  149,  as  amended,
          requires that all derivative instruments, such as interest rate swaps,
          be recognized in the financial  statements  and measured at fair value
          regardless of the purpose or intent of holding them.

          We have  interest rate swap  arrangements  related to a portion of our
          fixed rate debt. These hedge strategies satisfy the fair value hedging
          requirements  of SFAS No.  133.  As a  result,  the fair  value of the
          hedges is carried on the balance sheet in other assets and the related
          underlying  liabilities  are also  adjusted  to fair value by the same
          amount.

     (g)  Employee Stock Plans:
          We have various employee stock-based  compensation plans. Awards under
          these plans are granted to eligible officers, management employees and
          non-management employees.  Awards may be made in the form of incentive
          stock options, non-qualified stock options, stock appreciation rights,
          restricted stock or other stock based awards.  As permitted by current
          accounting rules, we apply Accounting  Principles Board Opinions (APB)
          No. 25 and related  interpretations  in  accounting  for the  employee
          stock plans  resulting in the use of the intrinsic  value to value the
          stock.

          SFAS No. 123,  "Accounting for Stock-Based  Compensation" and SFAS No.
          148,  "Accounting  for  Stock-Based   Compensation  -  Transition  and
          Disclosure,  an amendment of SFAS No. 123," established accounting and
          disclosure  requirements using a fair-value-based method of accounting
          for stock-based employee  compensation plans. As permitted by existing
          accounting standards, the Company has elected to continue to apply the
          intrinsic-valued-based  method of accounting  described above, and has
          adopted only the disclosure requirements of SFAS No. 123, as amended.

          We  provide  pro forma net  income and pro forma net income per common
          share  disclosures  for employee stock option grants on the fair value
          of the options at the date of grant.  For purposes of  presenting  pro
          forma information, the fair value of options granted is computed using
          the Black Scholes option-pricing model.

                                       8

          Had we  determined  compensation  cost  based on the fair value at the
          grant date for the Management  Equity  Incentive  Plan (MEIP),  Equity
          Incentive  Plan  (EIP),   Employee  Stock  Purchase  Plan  (ESPP)  and
          Directors'  Deferred Fee Equity Plan,  our pro forma net income (loss)
          and  net  income   (loss)  per  common  share   available  for  common
          shareholders would have been as follows:



                                                      Three Months Ended September 30,      Nine Months Ended September 30,
                                                      --------------------------------      -------------------------------
                                                             2004               2003             2004              2003
                                                      ---------------     -------------     -------------     --------------
             ($ in thousands)

             Net income (loss)
             available for common
                                                                                                    
             shareholders                 As reported      $(11,290)         $ 11,412          $ 55,370         $ 172,900

             Add: Stock-based employee
             compensation expense
             included in reported net
             income, net of related tax
             effects                                         23,590               527            27,407             4,275

             Deduct: Total stock-based
             employee compensation
             expense determined under
             fair value based method
             for all awards, net of
             related tax effects                            (27,339)           (3,472)          (35,024)          (12,421)
                                                            --------          ---------         ---------       -----------

                                          Pro forma        $(15,039)         $  8,467          $ 47,753         $ 164,754
                                                            ========          ========          ========         =========

             Net income (loss) per
             common share available for
             common shareholders          As reported:
                                             Basic         $  (0.04)         $   0.04          $   0.19         $    0.61
                                             Diluted       $  (0.04)         $   0.04          $   0.18         $    0.59

                                          Pro forma:
                                             Basic         $  (0.05)         $   0.03          $   0.16         $    0.58
                                             Diluted       $  (0.05)         $   0.03          $   0.16         $    0.56

          In  connection  with the  payment of the  special  dividend  of $2 per
          common share on September  2, 2004,  the exercise  price and number of
          all  outstanding  options was  adjusted  such that each option had the
          same  value to the  holder  after the  dividend  as it had  before the
          dividend.  In accordance with FASB  Interpretation  No. 44 ("FIN 44"),
          "Accounting for Certain Transactions Involving Stock Compensation" and
          EITF 00-23,  "Issues Related to the Accounting for Stock  Compensation
          under APB No. 25 and FIN 44", there is no accounting  consequence  for
          changes made to the exercise price, the number of shares,  or both, of
          a fixed  stock  option  or  award as a direct  result  of the  special
          dividend.

     (h)  Net Income Per Common Share Available for Common Shareholders:
          Basic net income  per  common  share is  computed  using the  weighted
          average  number of common shares  outstanding  during the period being
          reported on. Except when the effect would be antidilutive, diluted net
          income per common share  reflects  the dilutive  effect of the assumed
          exercise  of stock  options  using the  treasury  stock  method at the
          beginning  of the period  being  reported on as well as common  shares
          that would result from the conversion of convertible  preferred stock.
          In addition, the related interest on preferred stock dividends (net of
          tax) is  added  back  to  income  since  it  would  not be paid if the
          preferred stock was converted to common stock.

                                       9

(2)  Recent Accounting Literature and Changes in Accounting Principles:
     -----------------------------------------------------------------

     Accounting for Asset Retirement Obligations
     -------------------------------------------
     In June 2001, the Financial  Accounting  Standards Board (FASB) issued SFAS
     No. 143, "Accounting for Asset Retirement Obligations." We adopted SFAS No.
     143 effective January 1, 2003. As a result of our adoption of SFAS No. 143,
     we recognized an after tax non-cash gain of approximately $65,769,000. This
     gain  resulted  from the  elimination  of the  cumulative  cost of  removal
     included in accumulated  depreciation as a cumulative effect of a change in
     accounting principle in our statement of operations in the first quarter of
     2003 as the  Company  has no legal  obligation  to  remove  certain  of its
     long-lived assets.

     Exit or Disposal Activities
     ---------------------------
     In June  2002,  the  FASB  issued  SFAS  No.  146,  "Accounting  for  Costs
     Associated  with Exit or Disposal  Activities,"  which  nullified  Emerging
     Issues Task Force (EITF) Issue No. 94-3, "Liability Recognition for Certain
     Employee  Termination  Benefits and Other Costs to Exit an Activity."  SFAS
     No. 146 requires  that a liability  for a cost  associated  with an exit or
     disposal activity be recognized when the liability is incurred, rather than
     on the date of commitment to an exit plan.  This Statement is effective for
     exit or disposal  activities that are initiated after December 31, 2002. We
     adopted  SFAS No. 146 on January 1, 2003.  The adoption of SFAS No. 146 did
     not have any  material  impact on our  financial  position  or  results  of
     operations.

     Guarantees
     ----------
     In November  2002, the FASB issued FASB  Interpretation  No. 45 ("FIN 45"),
     "Guarantor's   Accounting  and  Disclosure   Requirements  for  Guarantees,
     Including  Guarantees  of  Indebtedness  of Others." FIN 45 requires that a
     guarantor be required to  recognize,  at the  inception  of a guarantee,  a
     liability for the fair value of the obligation assumed under the guarantee.
     FIN 45 also requires  additional  disclosures by a guarantor in its interim
     and annual financial  statements about the obligations  associated with the
     guarantee.  The provisions of FIN 45 are effective for guarantees issued or
     modified after December 31, 2002, whereas the disclosure  requirements were
     effective for financial  statements  for periods  ending after December 15,
     2002.  The  adoption of FIN 45 on January 1, 2003 did not have any material
     impact on our financial position or results of operations (see Note 16).

     Variable Interest Entities
     --------------------------
     In  December  2003,  the FASB issued  FASB  Interpretation  No. 46 (revised
     December 2003) ("FIN 46R"),  "Consolidation of Variable Interest Entities,"
     which addresses how a business  enterprise should evaluate whether it has a
     controlling financial interest in an entity through means other than voting
     rights and accordingly should consolidate the entity. FIN 46R replaces FASB
     Interpretation No. 46, "Consolidation of Variable Interest Entities," which
     was issued in January  2003.  We are  required to apply FIN 46R to variable
     interests in variable  interest entities or VIEs created after December 31,
     2003.  For any VIEs  that  must be  consolidated  under  FIN 46R that  were
     created before January 1, 2004, the assets,  liabilities and noncontrolling
     interests of the VIE initially would be measured at their carrying  amounts
     with any  difference  between the net amount added to the balance sheet and
     any  previously  recognized  interest  being  recognized as the  cumulative
     effect of an accounting  change. If determining the carrying amounts is not
     practicable,  fair value at the date FIN 46R first  applies  may be used to
     measure the assets,  liabilities and noncontrolling interest of the VIE. We
     reviewed all of our investments  and determined that the Trust  Convertible
     Preferred  Securities  (EPPICS),  issued by our  consolidated  wholly-owned
     subsidiary,  Citizens  Utilities Trust and the related  Citizens  Utilities
     Capital  L.P.,  were our only VIEs.  The  adoption of FIN 46R on January 1,
     2004 did not have any material impact on our financial  position or results
     of operations.

     Derivative Instruments and Hedging
     ----------------------------------
     In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on
     Derivative  Instruments and Hedging," which clarifies financial  accounting
     and reporting for derivative  instruments including derivative  instruments
     embedded in other  contracts.  This  Statement is effective  for  contracts
     entered into or modified  after June 30,  2003.  We adopted SFAS No. 149 on
     July 1, 2003. The adoption of SFAS No. 149 did not have any material impact
     on our financial position or results of operations.

                                       10

     Financial Instruments with Characteristics of Both Liabilities and Equity
     -------------------------------------------------------------------------
     In May  2003,  the  FASB  issued  SFAS No.  150,  "Accounting  for  Certain
     Financial Instruments with Characteristics of Both Liabilities and Equity."
     The Statement  establishes standards for the classification and measurement
     of certain financial  instruments with  characteristics of both liabilities
     and equity. Generally, the Statement is effective for financial instruments
     entered into or modified  after May 31, 2003 and is otherwise  effective at
     the beginning of the first interim period beginning after June 15, 2003. We
     adopted the  provisions of the  Statement on July 1, 2003.  The adoption of
     SFAS No. 150 did not have any material impact on our financial  position or
     results of operations.

     Pension and Other Postretirement Benefits
     -----------------------------------------
     In  December  2003,  the FASB issued  SFAS No. 132  (revised),  "Employers'
     Disclosures  about  Pensions  and  Other  Postretirement   Benefits."  This
     Statement retains and revises the disclosure  requirements contained in the
     original   Statement.   It  requires   additional   disclosures   including
     information  describing  the  types of plan  assets,  investment  strategy,
     measurement  date(s),  plan obligations,  cash flows, and components of net
     periodic  benefit cost  recognized in interim  periods.  This  Statement is
     effective for fiscal years ending after  December 15, 2003. We have adopted
     the expanded disclosure requirements of SFAS No. 132 (revised).

     The FASB has  issued an  Exposure  Draft  that  would  require  stock-based
     employee compensation to be recorded as a charge to earnings for interim or
     annual periods  beginning  after June 15, 2005. We will continue to monitor
     the progress on the issuance of this standard.

(3)  Accounts Receivable:
     -------------------
     The  components  of  accounts  receivable,  net at  September  30, 2004 and
     December 31, 2003 are as follows:


($ in thousands)                           September 30, 2004     December 31, 2003
                                          ---------------------  --------------------

                                                                     
Customers                                            $ 227,248             $ 250,515
Other                                                   38,658                50,469
Less:  Allowance for doubtful accounts                 (35,558)              (47,332)
                                          ---------------------  --------------------
   Accounts receivable, net                          $ 230,348             $ 253,652
                                          =====================  ====================

     The Company  maintains an allowance  for  estimated  bad debts based on its
     estimate of collectibility of its accounts  receivables.  Bad debt expense,
     which is recorded as a reduction of revenue,  was $7,196,000 and $4,355,000
     for the three months ended  September 30, 2004 and 2003,  respectively  and
     $13,754,000  and  $15,153,000  for the nine months ended September 30, 2004
     and 2003,  respectively.  Additional  reserves  are  provided  for known or
     impending  telecommunications  bankruptcies,  disputes or other significant
     collection issues.

(4)  Property, Plant and Equipment, Net:
     ----------------------------------
     Property,  plant and equipment,  net at September 30, 2004 and December 31,
     2003 is as follows:


      ($ in thousands)                           September 30, 2004       December 31, 2003
                                                ---------------------    --------------------

                                                                           
      Property, plant and equipment                      $ 6,398,721             $ 6,221,307
      Less: Accumulated depreciation                      (3,022,741)             (2,695,667)
                                                ---------------------    --------------------
           Property, plant and equipment, net            $ 3,375,980             $ 3,525,640
                                                =====================    ====================

     Depreciation  expense is principally  based on the composite  group method.
     Depreciation expense was $109,750,000 and $120,012,000 for the three months
     ended  September  30,  2004 and 2003,  respectively  and  $334,760,000  and
     $345,577,000  for the nine  months  ended  September  30,  2004  and  2003,
     respectively.  Effective  January 1, 2003,  as a result of the  adoption of
     SFAS No. 143,  "Accounting  for Asset  Retirement  Obligations,"  we ceased
     recognition of the cost of removal  provision in  depreciation  expense and
     eliminated  the  cumulative   cost  of  removal   included  in  accumulated
     depreciation.  In addition,  we increased the average depreciable lives for
     certain of our  equipment in our ILEC segment.  As part of the  preparation
     and adoption of SFAS No. 143, we analyzed  depreciation  rates for the ILEC
     segment and compared them to industry averages and historical expense data.
     Based on this  review,  the  Company  shortened  the  depreciable  lives of
     certain assets.

                                       11

(5)  Dispositions:
     ------------
     In October 2004, we sold cable assets in California,  Arizona, Indiana, and
     Wisconsin,  and we have signed a definitive  agreement to sell cable assets
     in New Mexico.  The  $1,286,000  pre-tax loss on these sales was recognized
     during the third quarter of 2004.

     During  the third  quarter  of 2004,  we sold our  corporate  aircraft  for
     approximately $15,298,000 in cash.

     On April 1, 2003,  we completed  the sale of  approximately  11,000  access
     lines in North Dakota for  approximately  $25,700,000  in cash. The pre-tax
     gain on the sale was $2,274,000.

     On  April 4,  2003,  we  completed  the  sale of our  wireless  partnership
     interest in Wisconsin for  approximately  $7,500,000  in cash.  The pre-tax
     gain on the sale was $2,173,000.

(6)  Net Assets Held for Sale:
     ------------------------
     On August 24, 1999,  our Board of Directors  approved a plan of divestiture
     for our public utilities services businesses, which included our water, gas
     and electric businesses. All of these properties have been sold.

     Electric and Gas
     ----------------
     On August 8,  2003,  we  completed  the sale of The Gas  Company  in Hawaii
     division for $119,290,000 in cash and assumed liabilities. The pre-tax loss
     on the sale recognized in 2003 was $19,180,000.

     On August 11, 2003,  we completed  the sale of our Arizona gas and electric
     divisions for $224,100,000 in cash. The pre-tax loss on the sale recognized
     in 2003 was $18,491,000.

     On December 2, 2003,  we  completed  the sale of  substantially  all of our
     Vermont  electric  division's  transmission  assets for  $7,344,000 in cash
     (less  $1,837,000 in refunds to customers as ordered by the Vermont  Public
     Service Board).

     On  April  1,  2004,  we  completed  the  sale  of  our  Vermont   electric
     distribution  operations  for  approximately  $13,992,000  in cash,  net of
     selling expenses.

     Losses  on the  sales  of  our  Vermont  properties  were  included  in the
     impairment charges recorded during 2003.

     Summarized  balance sheet information for the electric  operations  (assets
     held for sale) is set forth below (no data for  September  30, 2004 because
     all of the properties had been sold as of that date).

     ($ in thousands)                                  December 31, 2003
                                                      --------------------

     Current assets                                              $  4,688
     Net property, plant and equipment                              7,225
     Other assets                                                  11,217
                                                      --------------------
     Total assets held for sale                                  $ 23,130
                                                      ====================

     Current liabilities                                         $  3,651
     Other liabilities                                              7,477
                                                      --------------------
     Total liabilities related to assets held for sale           $ 11,128
                                                      ====================

                                       12



(7)  Intangibles:
     -----------
     Intangibles at September 30, 2004 and December 31, 2003 are as follows:

      ($ in thousands)                                   September 30, 2004       December 31, 2003
                                                       ------------------------  ---------------------
                                                                                   
      Customer base - amortizable over 96 months                     $ 994,590              $ 995,853
      Trade name - non-amortizable                                     122,058                122,058
                                                       ------------------------  ---------------------
         Other intangibles                                           1,116,648              1,117,911
      Accumulated amortization                                        (399,942)              (305,504)
                                                       ------------------------  ---------------------
          Total other intangibles, net                               $ 716,706              $ 812,407
                                                       ========================  =====================

     Amortization  expense was  $31,630,000 and $31,866,000 for the three months
     ended  September  30,  2004 and  2003,  respectively  and  $94,890,000  and
     $95,208,000  for the  nine  months  ended  September  30,  2004  and  2003,
     respectively.  The decline in customer base at September 30, 2004 is due to
     the sale of cable  assets.  Amortization  expense for each of the next five
     years,  based  on  our  estimate  of  useful  lives,  is  estimated  to  be
     $126,520,000 per year.

(8)  Long-Term Debt:
     --------------
     The activity in our long-term  debt from December 31, 2003 to September 30,
     2004 is as follows:


                                                     Nine Months Ended September 30, 2004
                                                   -----------------------------------------
                                                                                                            Interest Rate*
                                                                                                                  at
                                     December 31,                Interest                     September 30,   September 30,
($ in thousands)                        2003         Payments   Rate Swap   Reclassification     2004            2004
                                     ------------    --------   ---------   ----------------  -------------  --------------

  Rural Utilities Service Loan
                                                                                                 
   Contracts                         $     30,010   $    (685)    $           $     -         $   29,325        6.120%

  Senior Unsecured Debt                 4,167,123     (80,955)      973          51,770        4,138,911        8.161%


  EPPICS** (reclassified as a
   result of   adopting FIN 46R)             -              -         -         100,377          100,377        5.000%

  Equity Units                            460,000    (408,230)        -         (51,770)             -            -


  ELI Notes                                 5,975      (5,975)        -             -                -            -
  ELI Capital Leases                       10,061      (5,640)        -             -              4,421       10.363%
  Industrial Development Revenue
    Bonds                                  70,440     (12,300)        -             -             58,140        5.559%
  Other                                        22         (13)                      -                  9       12.990%
                                     ------------    --------     --------    ----------      -----------
TOTAL LONG TERM DEBT                 $  4,743,631   $(513,798)    $  973      $ 100,377       $4,331,183
                                     ------------   =========     ========    ==========      -----------

  Less:  Current Portion                  (88,002)                                                (6,366)

  Less:  Equity Units                    (460,000)                                                   -
                                     ------------                                             -----------
                                     $  4,195,629                                             $4,324,817
                                     ============                                             ===========

* Interest rate includes  amortization of debt issuance expenses,  debt premiums
or discounts.  The interest  rate for Rural  Utilities  Service Loan  Contracts,
Senior  Unsecured  Debt, and Industrial  Development  Revenue Bonds  represent a
weighted average of multiple issuances.

** In  accordance  with FIN 46R,  the Trust  holding  the EPPICS and the related
Citizens Utilities Capital L.P. are now deconsolidated (see Note 14).

     On  January  15,  2004 we  repaid at  maturity  the  remaining  outstanding
     $80,955,000 of our 7.45% Debentures.

     On  January  15,  2004,  we  redeemed  at 101%  the  remaining  outstanding
     $12,300,000 of our Hawaii Special Purpose  Revenue Bonds,  Series 1993A and
     Series 1993B.

     On May 17, 2004, we repaid at maturity the remaining outstanding $5,975,000
     of Electric  Lightwave,  LLC's 6.05% Notes. These Notes had been guaranteed
     by Citizens.


                                       13

     On July 15, 2004, we  renegotiated  and prepaid with $4,954,000 of cash the
     entire remaining  $5,524,000 Electric Lightwave capital lease obligation to
     a third party.

     On July 30, 2004, we purchased  $300,000,000 of the 6.75% notes that were a
     component of our equity units at 105.075% of par, plus accrued interest, at
     a premium of  approximately  $15,225,000  recorded in investment  and other
     income (loss), net.

     During  August  and  September  2004,  we  repurchased  through a series of
     transactions  an additional  $108,230,000  of the 6.75% notes due 2006 at a
     weighted  average  price of 104.486% of par,  plus accrued  interest,  at a
     premium of approximately $4,855,000 recorded in investment and other income
     (loss), net.

     As of September 30, 2004,  EPPICS  representing a total principal amount of
     $111,379,000 were converted into 8,429,020 shares of Citizens common stock.

     Total future minimum cash payment  commitments over the next 20 years under
     ELI's long-term  capital leases amounted to $10,017,000 as of September 30,
     2004.

(9)  Net Income (Loss) Per Common Share:
     ----------------------------------
     The  reconciliation  of the income (loss) per common share  calculation for
     the three and nine months ended September 30, 2004 and 2003,  respectively,
     is as follows:


                                                                For the three months ended         For the nine months ended
($ in thousands, except per-share amounts)                             September 30,                      September 30,
                                                           ------------------------------------   ----------------------------------
                                                                 2004               2003               2004                2003
                                                           -----------------  -----------------   ---------------  -----------------
Net income (loss) used for basic and diluted earnings (loss)
- ------------------------------------------------------------
   available to common shareholders:
   ---------------------------------

Income (loss) before cumulative effect of change in accounting
                                                                                                              
   principle                                                      $ (11,290)          $ 11,412          $ 55,370          $ 107,131
Cumulative effect of change in accounting principle                       -                  -                 -             65,769
                                                           -----------------  -----------------   ---------------  -----------------
Total basic net income (loss) available to common
   shareholders                                                   $ (11,290)          $ 11,412          $ 55,370          $ 172,900
                                                           =================  =================   ===============  =================

Effect of conversion of preferred securities                              -                  -                 -              4,658
                                                           -----------------  -----------------   ---------------  -----------------
Total diluted net income (loss) available to common
  shareholders                                                    $ (11,290)          $ 11,412          $ 55,370          $ 177,558
                                                           =================  =================   ===============  =================
Basic earnings (loss) available to common shareholders:
- -------------------------------------------------------
Weighted-average shares outstanding - basic                         309,732            282,838           294,455            282,217
                                                           =================  =================   ===============  =================

Income (loss) before cumulative effect of change in
   accounting principle                                           $   (0.04)          $   0.04          $   0.19          $    0.38
Cumulative effect of change in accounting principle                       -                  -                 -               0.23
                                                           -----------------  -----------------   ---------------  -----------------
Net income (loss) available to common shareholders                $   (0.04)          $   0.04          $   0.19          $    0.61
                                                           =================  =================   ===============  =================

Diluted earnings (loss) available to common shareholders:
- ---------------------------------------------------------
Weighted-average shares outstanding                                 309,732            282,838           294,455            282,217
Effect of dilutive shares                                             4,480              5,264             5,783              4,900
Effect of conversion of preferred securities                              -                  -                 -             15,134
                                                           -----------------  -----------------   ---------------  -----------------
Weighted-average shares outstanding - diluted                       314,212            288,102           300,238            302,251
                                                           =================  =================   ===============  =================

Income (loss) before cumulative effect of change in
   accounting principle                                           $   (0.04)          $   0.04          $   0.18          $    0.37
Cumulative effect of change in accounting principle                       -                  -                 -               0.22
                                                           -----------------  -----------------   ---------------  -----------------
Net income (loss) available to common shareholders                $   (0.04)          $   0.04          $   0.18          $    0.59
                                                           =================  =================   ===============  =================

     For the  three  and nine  months  ended  September  30,  2004,  options  of
     1,913,135 and  2,494,634,  respectively,  at exercise  prices  ranging from
     $13.30 to $18.46 issuable under employee  compensation  plans were excluded
     from the  computation of diluted EPS for those periods because the exercise
     prices were  greater than the average  market  price of common  shares and,
     therefore, the effect would be antidilutive.


                                       14

     For the  three  and nine  months  ended  September  30,  2003,  options  of
     10,420,894 and  10,770,894,  respectively,  at exercise prices ranging from
     $11.41 to $21.47 issuable under employee  compensation  plans were excluded
     from the  computation of diluted EPS for those periods because the exercise
     prices were  greater than the average  market  price of common  shares and,
     therefore, the effect would be antidilutive.

     In  connection  with the payment of the  special  dividend of $2 per common
     share  on  September  2,  2004,  the  exercise  price  and  number  of  all
     outstanding  options was adjusted  such that each option had the same value
     to the  holder  after  the  dividend  as it had  before  the  dividend.  In
     accordance  with FASB  Interpretation  No. 44 ("FIN 44"),  "Accounting  for
     Certain Transactions  involving Stock Compensation" and EITF 00-23, "Issues
     Related to the Accounting for Stock  Compensation  under APB No. 25 and FIN
     44",  there is no accounting  consequence  for changes made to the exercise
     price, the number of shares, or both, of a fixed stock option or award as a
     direct result of the special dividend,

     For the three and nine months ended September 30, 2004 and 2003, restricted
     stock awards of 1,543,000 and 1,453,000 shares, respectively,  are excluded
     from our basic  weighted  average  shares  outstanding  and included in our
     dilutive  shares  until  the  shares  are no  longer  contingent  upon  the
     satisfaction of all specified conditions.

     On August 17, 2004 we issued 32,073,633  shares of common stock,  including
     3,591,000  treasury shares, to our equity unit holders in settlement of the
     equity purchase contract component of the equity units. With respect to the
     $460,000,000  Senior Note  component of the equity  units,  we  repurchased
     $300,000,000  principal  amount of these Notes in July 2004.  The remaining
     $160,000,000 of the Senior Notes were repriced and a portion was remarketed
     on August 12, 2004 as the 6.75% Notes due August 17,  2006.  During  August
     and September, 2004, we repurchased an additional $108,230,000 of the 6.75%
     Notes which, in addition to the $300,000,000 purchased in July, resulted in
     a pre-tax charge of approximately  $20,080,000  during the third quarter of
     2004, but will result in an annual  reduction in interest  expense of about
     $27,555,000 per year.

     As a result of our July  dividend  announcement  with respect to our common
     shares,  our  5%  Company  Obligated  Mandatorily   Redeemable  Convertible
     Preferred  Securities due 2036 (EPPICS) began to convert to Citizens common
     shares.  As  of  September  30,  2004,  approximately  55%  of  the  EPPICS
     outstanding,  or about  $111,379,000  aggregate  principal amount of units,
     have  converted to 8,429,020  Citizens  common  shares,  including  725,000
     treasury shares.

     At September  30, 2004,  we had 1,797,428  shares of  potentially  dilutive
     EPPICS, which were convertible into common stock at a 4.36 to 1 ratio at an
     exercise  price of $11.46  per  share.  As a result of the  September  2004
     special  dividend,  the EPPICS  exercise price for  conversion  into common
     stock was reduced  from $13.30 to $11.46.  These  securities  have not been
     included in the diluted income per share calculation for the three and nine
     months ended  September 30, 2004 because their  inclusion would have had an
     antidilutive effect.

     At September  30, 2003,  we had 4,025,000  shares of  potentially  dilutive
     EPPICS which were  convertible into common stock at a 3.76 to 1 ratio at an
     exercise  price of $13.30 per share that have been  included in the diluted
     income per common share calculation for the nine months ended September 30,
     2003.  These  securities  have not been included in the diluted  income per
     share  calculation  for the three months ended  September  30, 2003 because
     their inclusion would have had an antidilutive effect.

(10) Segment Information:
     -------------------
     As of  April  1,  2004,  we  operate  in  two  segments,  ILEC  and  ELI (a
     competitive local exchange carrier (CLEC)).  The ILEC segment provides both
     regulated and unregulated communications services to residential,  business
     and wholesale  customers  and is typically  the  incumbent  provider in its
     service areas.

     As an ILEC,  we compete  with CLECs that may operate in our  markets.  As a
     CLEC, we provide telecommunications services, principally to businesses, in
     competition with the ILEC. As a CLEC, we frequently  obtain the "last mile"
     access to customers  through  arrangements  with the applicable ILEC. ILECs
     and CLECs are subject to  different  regulatory  frameworks  of the Federal
     Communications  Commission  (FCC) and state regulatory  agencies.  Our ILEC
     operations and ELI do not compete with each other.


                                       15

     As permitted by SFAS No. 131, we have utilized the aggregation  criteria in
     combining our markets  because all of the Company's ILEC  properties  share
     similar  economic  characteristics:  they  provide  the same  products  and
     services to similar  customers  using  comparable  technologies  in all the
     states in which we operate.  The regulatory structure is generally similar.
     Differences  in  the  regulatory  regime  of  a  particular  state  do  not
     materially  impact the economic  characteristics  or operating results of a
     particular property.


($ in thousands)                            For the three months ended September 30, 2004
                                      ------------------------------------------------------------
                                                                                        Total
                                          ILEC             ELI        Electric (1)     Segments
                                      --------------  -------------- --------------- -------------
                                                                            
Revenue                                   $ 506,183        $ 39,210             $ -     $ 545,393
Depreciation and amortization               135,259           6,121               -       141,380
Management succession and
   strategic alternatives expenses           73,051           2,807               -        75,858
Operating income (loss)                      71,191             774             (11)       71,954
Capital expenditures                         65,960           1,907               -        67,867


($ in thousands)                                       For the three months ended September 30, 2003
                                      ---------------------------------------------------------------------------
                                                                                                       Total
                                          ILEC             ELI            Gas          Electric      Segments
                                      --------------  -------------- --------------- ------------- --------------
Revenue                                   $ 511,574        $ 40,416        $ 18,005      $ 25,042      $ 595,037
Depreciation and amortization               146,261           5,617               -             -        151,878
Loss on impairment                                -               -               -         4,000          4,000
Operating income (loss)                     133,807           3,773          (2,806)       (1,618)       133,156
Capital expenditures                         66,968           3,113           2,412         3,515         76,008

     (1)  Consists  principally  of  post-sale  activities  associated  with the
     completion  of our utility  divestiture  program.  These costs could not be
     accrued as a selling cost at the time of sale. The Company  believes it has
     an adequate provision for its remaining post-divestiture liabilities. We do
     not anticipate any material future costs associated with these activities.

($ in thousands)                             For the nine months ended September 30, 2004
                                      ------------------------------------------------------------
                                                                                        Total
                                          ILEC             ELI          Electric       Segments
                                      --------------  -------------- --------------- -------------
Revenue                                 $ 1,520,940       $ 117,277         $ 9,735   $ 1,647,952
Depreciation and amortization               411,749          17,901               -       429,650
Management succession and
   strategic alternatives expenses           87,279           3,353               -        90,632
Operating income (loss)                     337,146           5,121          (2,332)      339,935
Capital expenditures                        192,491           8,066             573       201,130

($ in thousands)                                    For the nine months ended September 30, 2003
                                      ---------------------------------------------------------------------------
                                                                                                       Total
                                          ILEC             ELI            Gas          Electric      Segments
                                      --------------  -------------- --------------- ------------- --------------
Revenue                                 $ 1,535,336       $ 125,228       $ 137,686      $ 92,603    $ 1,890,853
Depreciation and amortization               422,990          17,795               -             -        440,785
Reserve for telecommunications
   bankruptcies                               1,113           1,147               -             -          2,260
Restructuring and other expenses              9,482             468               -             -          9,950
Loss on impairment                                -               -               -         4,000          4,000
Operating income                            402,536           6,658          15,204         8,245        432,643
Capital expenditures                        161,260           6,514           9,877        13,487        191,138


                                       16



     The  following  table  reconciles  sector  capital  expenditures  to  total
     consolidated capital expenditures.

($ in thousands)                       For the three months ended     For the nine months ended
                                              September 30,                  September 30,
                                      ------------------------------ -----------------------------
                                          2004            2003            2004           2003
                                      --------------  -------------- --------------- -------------
                                                                            
Total segment capital expenditures         $ 67,867        $ 76,008       $ 201,130     $ 191,138
General capital expenditures                      9              48             180           520
                                      --------------  -------------- --------------- -------------
Consolidated reported capital
   expenditures                            $ 67,876        $ 76,056       $ 201,310     $ 191,658
                                      ==============  ============== =============== =============

(11) Derivative Instruments and Hedging Activities:
     ---------------------------------------------
     Interest rate swap  agreements are used to hedge a portion of our debt that
     is  subject  to  fixed  interest  rates.   Under  our  interest  rate  swap
     agreements, we agree to pay an amount equal to a specified variable rate of
     interest  times a notional  principal  amount,  and to receive in return an
     amount equal to a specified  fixed rate of interest times the same notional
     principal amount.  The notional amounts of the contracts are not exchanged.
     No other cash payments are made unless the agreement is terminated prior to
     maturity,  in which case the  amount  paid or  received  in  settlement  is
     established  by agreement at the time of  termination  and  represents  the
     market  value,  at the then  current  rate of  interest,  of the  remaining
     obligations to exchange payments under the terms of the contracts.

     The  interest  rate  swap  contracts  are  reflected  at fair  value in our
     consolidated balance sheet and the related portion of fixed-rate debt being
     hedged is  reflected at an amount equal to the sum of its book value and an
     amount  representing  the  change  in fair  value of the  debt  obligations
     attributable  to the interest rate risk being  hedged.  Changes in the fair
     value of interest rate swap  contracts,  and the offsetting  changes in the
     adjusted carrying value of the related portion of the fixed-rate debt being
     hedged,  are  recognized  in the  consolidated  statements of operations in
     interest expense. The notional amounts of fixed-rate indebtedness hedged as
     of  September  30,  2004  and  December  31,  2003  were  $550,000,000  and
     $400,000,000, respectively. Such contracts require us to pay variable rates
     of  interest  (estimated  average  pay rates of  approximately  6.31% as of
     September  30, 2004 and  approximately  5.46% as of December  31, 2003) and
     receive fixed rates of interest  (average  receive rates of 8.47% and 8.38%
     as of September  30, 2004 and December  31, 2003,  respectively).  The fair
     value of these derivatives is reflected in other assets as of September 30,
     2004, in the amount of $11,574,000 and the related underlying debt has been
     increased by a like amount.  The net amounts  received during the three and
     nine  months  ended  September  30,  2004 as a result  of  these  contracts
     amounted to $1,577,000 and $7,093,000,  respectively, and are included as a
     reduction of interest expense.

     We do not anticipate any nonperformance by counterparties to our derivative
     contracts as all counterparties have investment grade credit ratings.

(12) Management Succession and Strategic Alternatives Expenses:
     ---------------------------------------------------------
     On July 11, 2004,  our Board of Directors  announced  that it had completed
     its review of the Company's  financial and  strategic  alternatives  and on
     September  2, 2004 the  Company  paid a special  dividend  of $2 per common
     share and a quarterly dividend of $0.25 per common share to shareholders of
     record on August 18, 2004.  Concurrently,  Leonard Tow decided to step down
     from his position as chief executive officer,  effective  immediately,  and
     resigned his position as Chairman of the board on September  27, 2004.  The
     Board of Directors named Mary A. Wilderotter  president and chief executive
     officer (effective November 1, 2004) on September 21, 2004 and Rudy J. Graf
     was elected Chairman of the board on September 30, 2004.

     Through  the  first  nine  months  of  2004,   we  expensed   approximately
     $90,632,000 of costs related to management  succession and our  exploration
     of  financial  and  strategic  alternatives.  Included are  $36,618,000  of
     non-cash expenses for the acceleration of stock benefits,  cash expenses of
     $19,229,000  for advisory  fees,  $19,339,000  for  severance and retention
     arrangements and $15,446,000  primarily for tax  reimbursements.  We do not
     anticipate any significant future costs for these items.

                                       17

(13) Investment and Other Income, Net:
     --------------------------------
     The components of investment and other income, net are as follows:


                                                    Three Months Ended September 30,     Nine Months Ended September 30,
                                                  -----------------------------------   -----------------------------------
($ in thousands)                                        2004              2003                2004              2003
                                                  -----------------  ----------------   ----------------- -----------------
                                                                                                      
Investment income (loss)                                 $  (2,742)        $   1,809            $  2,869          $  7,113
Gain on capital lease termination/restructuring                  -                 -                   -            65,724
Gain on expiration/settlement of customer advances               -                 -              25,345             6,165
Premium on debt repurchases                                (20,368)           (7,250)            (20,368)          (10,704)
Gain (loss) on sale of assets                               10,735           (16,813)              9,365           (11,792)
Other, net                                                  (1,276)           (2,023)               (355)           (1,374)
                                                  -----------------  ----------------   ----------------- -----------------
     Total investment and other income, net              $ (13,651)        $ (24,277)           $ 16,856          $ 55,132
                                                  =================  ================   ================= =================

     During 2003 and 2004,  we  recognized  income in  connection  with  certain
     retained  liabilities  associated with customer  advances for  construction
     from  our  disposed  water  properties,  as  a  result  of  some  of  these
     liabilities  terminating.  During 2003, we  recognized  gains in connection
     with the termination/restructuring of capital leases at ELI. Gain (loss) on
     sale of  assets  in  2004  represents  various  gains  (losses)  recognized
     including the gain on sales of non strategic  investments  during the third
     quarter.  In 2003,  the  amount  is  attributable  to the  sales of The Gas
     Company in Hawaii and our Arizona  gas and  electric  divisions  during the
     third  quarter,  and the  sale of  access  lines in  North  Dakota  and our
     wireless  partnership  interest in Wisconsin during the second quarter, and
     the sale of our Plano, Texas office building in March 2003.

(14) Company Obligated Mandatorily Redeemable Convertible Preferred Securities:
     -------------------------------------------------------------------------
     In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust
     (the Trust),  issued, in an underwritten public offering,  4,025,000 shares
     of  5%  Company  Obligated  Mandatorily  Redeemable  Convertible  Preferred
     Securities due 2036 (EPPICS), representing preferred undivided interests in
     the assets of the Trust, with a liquidation  preference of $50 per security
     (for a total  liquidation  amount of  $201,250,000).  The proceeds from the
     issuance  of the  Trust  Convertible  Preferred  Securities  and a  Company
     capital   contribution  were  used  to  purchase   $207,475,000   aggregate
     liquidation amount of 5% Partnership  Convertible  Preferred Securities due
     2036 from another wholly-owned subsidiary,  Citizens Utilities Capital L.P.
     (the  Partnership).  These securities have an adjusted  conversion price of
     $11.46 per Citizens  common share.  The  conversion  price was reduced from
     $13.30 to $11.46  during the third quarter of 2004 as a result of the $2.00
     per  share  special  dividend.  The  proceeds  from  the  issuance  of  the
     Partnership   Convertible   Preferred  Securities  and  a  Company  capital
     contribution were used to purchase from us $211,756,000 aggregate principal
     amount of 5% Convertible  Subordinated Debentures due 2036. The sole assets
     of the Trust are the Partnership Convertible Preferred Securities,  and our
     Convertible Subordinated Debentures are substantially all the assets of the
     Partnership.  Our obligations under the agreements related to the issuances
     of such  securities,  taken together,  constitute a full and  unconditional
     guarantee  by  us  of  the  Trust's  obligations   relating  to  the  Trust
     Convertible Preferred Securities and the Partnership's obligations relating
     to the Partnership Convertible Preferred Securities.

     In  accordance  with the  terms of the  issuances,  we paid the  annual  5%
     interest  in  quarterly   installments  on  the  Convertible   Subordinated
     Debentures  in the first,  second and third  quarters  of 2004 and the four
     quarters  of 2003.  Only cash was paid (net of  investment  returns) to the
     Partnership  in payment of the  interest  on the  Convertible  Subordinated
     Debentures.  The cash was then  distributed by the Partnership to the Trust
     and then by the Trust to the holders of the EPPICS.

     As of September 30, 2004,  EPPICS  representing a total principal amount of
     $111,379,000  had been converted into 8,429,020  shares of Citizens  common
     stock.

     We have adopted the  provisions  of FIN 46R (revised  December  2003) ("FIN
     46R"),  "Consolidation of Variable Interest Entities," effective January 1,
     2004. We have not restated prior periods.

                                       18

     We have included the following description to provide readers a comparative
     analysis of the accounting impact of this standard.  Both the Trust and the
     Partnership have been  consolidated from the date of their creation through
     December  31,  2003.  As  a  result  of  the  new  consolidation  standards
     established   by  FIN  46R,  the  Company,   effective   January  1,  2004,
     deconsolidated  the  activities of the Trust and the  Partnership.  We have
     highlighted the comparative effect of this change in the following table:


Balance Sheet
                                                                  As of
                                     -------------------------------------------------------------
($ in thousands)                      December 31, 2003    September 30, 2004           Change
                                     --------------------- --------------------     --------------
Assets:
                                                                                       
     Cash                                         $ 2,103              $     -           $ (2,103) (1)
     Investments                                        -               12,645             12,645  (2)

Liabilities:
     Long-term debt                                     -              100,377  (3)        (100,873(3)
     EPPICS                                       201,250                    -  (3)

Statement of Operations

                                                  As reported for the nine months ended
                                     -------------------------------------------------------------
 ($ in thousands)                      September 30, 2003   September 30, 2004           Change
                                     --------------------- --------------------     --------------
Investment income                                 $     -              $   474           $    474  (4)
Interest expense                                        -                7,044              7,044  (5)
Dividends on EPPICS (before tax)                    7,548                    -             (7,548) (6)
                                     --------------------- --------------------     --------------
     Net                                          $ 7,548              $ 6,570           $   (978)
                                     ===================== ====================     ==============

     (1)  Represents  a cash  balance  on the books of the  Partnership  that is
          removed as a result of the deconsolidation.
     (2)  Represents Citizens'  investments in the Partnership and the Trust. At
          December 31, 2003, these  investments were eliminated in consolidation
          against the equity of the Partnership and the Trust.
     (3)  As a result of the  deconsolidation,  the  Trust  and the  Partnership
          balance  sheets were  removed,  leaving debt issued by Citizens to the
          Partnership  in the amount of  $211,756,000.  The nominal effect of an
          increase in debt of  $10,506,000 is debt that is  "intercompany."  FIN
          46R does not  impact the  economics  of the  EPPICS  structure.  As of
          September 2004, Citizens has $100,377,000  (approximately $111,378,600
          converted  during third quarter) of debt  outstanding to third parties
          and will continue to pay interest on that amount at 5%.
     (4)  Represents interest income to be paid by the Partnership and the Trust
          to Citizens for its  investments  noted in (2) above.  The Partnership
          and the Trust have no source of cash except as  provided by  Citizens.
          Interest is payable at the rate of 5% per annum.
     (5)  Represents  interest expense on the convertible  debentures  issued by
          Citizens to the Partnership. Interest is payable at the rate of 5% per
          annum.
     (6)  As a result of the  deconsolidation of the Trust,  previously reported
          dividends on the convertible preferred securities issued to the public
          by the Trust are removed and replaced by the interest  accruing on the
          debt  issued by  Citizens  to the  Partnership.  Citizens  remains the
          guarantor  of the EPPICS debt and  continues  to be the sole source of
          cash for the Trust to pay dividends.

                                       19

(15) Retirement Plans:
     ----------------
     The following  tables provides the components of net periodic  benefit cost
     for the three and nine months ended September 30, 2004 and 2003:


                                                                Pension Benefits
                                           --------------------------------------------------------
                                           For the three months ended     For the nine months ended
                                                 September 30,                  September 30,
                                           ----------------------------   -------------------------
($ in thousands)                               2004           2003           2004         2003
                                           -------------  -------------   ------------ ------------
Components of net periodic benefit cost
- ---------------------------------------
                                                                              
Service cost                                    $ 1,133        $ 1,763        $ 4,311     $  5,607
Interest cost on projected benefit obligation    11,859         13,364         34,851       42,502
Return on plan assets                           (14,286)       (14,697)       (42,902)     (46,739)
Amortization of prior service cost and
       unrecognized net obligation                  (61)           (47)          (183)        (149)
Amortization of unrecognized loss                 2,911          3,002          6,619        9,544
                                           -------------  -------------   ------------ ------------
Net periodic benefit cost                         1,556          3,385          2,696       10,765
Curtailment/settlement charge                         -          6,585              -        6,585
                                           -------------  -------------   ------------ ------------
Total periodic benefit cost                     $ 1,556        $ 9,970        $ 2,696     $ 17,350
                                           =============  =============   ============ ============


                                                           Other Postretirement Benefits
                                           --------------------------------------------------------
                                           For the three months ended     For the nine months ended
                                                 September 30,                  September 30,
                                           ----------------------------   -------------------------
($ in thousands)                               2004           2003           2004         2003
                                           -------------  -------------   ------------ ------------
Components of net periodic benefit cost
- ---------------------------------------
Service cost                                    $    48        $   292       $    846     $    876
Interest cost on projected benefit obligation     3,203          2,863          9,517        8,591
Return on plan assets                              (641)          (449)        (1,701)      (1,347)
Amortization of prior service cost and
       unrecognized net obligation                 (162)             5           (150)          15
Amortization of unrecognized loss                   809            838          3,927        2,515
                                           -------------  -------------   ------------ ------------
Net periodic benefit cost                       $ 3,257        $ 3,549       $ 12,439     $ 10,650
                                           =============  =============   ============ ============

     We expect that our pension expense for 2004 will be $3,000,000 - $4,000,000
     (it was  $12,400,000  in 2003) and no  contribution  will be required to be
     made by us to the  pension  plan in 2004.  No  contribution  was  made,  or
     required, for 2003.

     In  December  2003,  the  Medicare   Prescription  Drug,   Improvement  and
     Modernization  Act of 2003 (the  Act)  became  law.  The Act  introduces  a
     prescription  drug benefit under  Medicare as well as a federal  subsidy to
     sponsors of retiree  health care benefit  plans that provide a benefit that
     is at least actuarially  equivalent to the Medicare benefit.  The amount of
     the  federal  subsidy  will  be  based  on  28  percent  of  an  individual
     beneficiary's annual eligible  prescription drug costs ranging between $250
     and  $5,000.  Currently,  the  Company  has not yet been  able to  conclude
     whether  the  benefits  provided  by its  postretirement  medical  plan are
     actuarially  equivalent  to Medicare Part D under the Act.  Therefore,  the
     Company cannot quantify the effects,  if any, that the Act will have on its
     future benefit costs or accumulated  postretirement  benefit obligation and
     accordingly,  the  effects  of the  Act  have  not  been  reflected  in the
     accompanying unaudited consolidated financial statements.

(16) Income Taxes:
     ------------
     The  effective  tax rate for the nine months ended  September  30, 2004 and
     2003 was 21.5% and 33.8%, respectively. Our effective tax rate has declined
     as a result of the  completion  of audits  with  federal  and state  taxing
     authorities  in the third  quarter  2004 and  changes in the  structure  of
     certain of our subsidiaries.

                                       20

(17) Commitments and Contingencies:
     -----------------------------
     The City of Bangor,  Maine,  filed suit against us on November 22, 2002, in
     the U.S.  District  Court  for the  District  of Maine  (City of  Bangor v.
     Citizens Communications Company, Civ. Action No. 02-183-B-S).  We intend to
     defend  ourselves  vigorously  against  the  City's  lawsuit.  The City has
     alleged,  among  other  things,  that we are  responsible  for the costs of
     cleaning up environmental  contamination  alleged to have resulted from the
     operation of a manufactured gas plant by Bangor Gas Company, which we owned
     from 1948-1963.  The City alleged the existence of extensive  contamination
     of the Penobscot River and has asserted that money damages and other relief
     at issue in the lawsuit could exceed  $50,000,000.  The City also requested
     that  punitive  damages  be  assessed  against  us. We have filed an answer
     denying  liability to the City, and have asserted a number of counterclaims
     against  the  City.  In  addition,  we have  identified  a number  of other
     potentially  responsible parties that may be liable for the damages alleged
     by the  City  and  have  joined  them  as  parties  to the  lawsuit.  These
     additional  parties  include  Honeywell  Corporation,  the  Army  Corps  of
     Engineers,  Guilford Transportation  (formerly Maine Central Railroad), UGI
     Utilities, Inc., and Centerpoint Energy Resources Corporation. On March 11,
     2004,  the  Magistrate in charge of the case granted our motion for partial
     summary  judgment  with  respect  to the  City's  CERCLA  claims,  and that
     decision  was affirmed by the  District  Court on May 5, 2004.  In an order
     issued on July 6, 2004,  the  Magistrate  dismissed  the  City's  claim for
     punitive  damages.  The case  could be set for  trial as early as the first
     quarter of 2005. We have  demanded  that various of our insurance  carriers
     defend and indemnify us with respect to the City's lawsuit, and on December
     26, 2002, we filed a declaratory  judgment  action against those  insurance
     carriers in the Superior Court of Penobscot County,  Maine, for the purpose
     of establishing their obligations to us with respect to the City's lawsuit.
     We intend to  vigorously  pursue this lawsuit to obtain from our  insurance
     carriers indemnification for any damages that may be assessed against us in
     the City's  lawsuit as well as to recover  the costs of our defense of that
     lawsuit.

     On June 7, 2004,  representatives  of Robert A. Katz Technology  Licensing,
     LP, contacted us regarding possible infringement of several patents held by
     that firm. The patents cover a wide range of operations in which  telephony
     is supported by computers,  including obtaining  information from databases
     via  telephone,   interactive  telephone  transactions,  and  customer  and
     technical support  applications.  We are cooperating with the patent holder
     to  determine  if we are  currently  using  any of the  processes  that are
     protected by its patents.  If we determine that we are utilizing the patent
     holder's  intellectual  property,  we expect to commence  negotiations on a
     license agreement.

     On June 24, 2004, one of our subsidiaries,  Frontier Subsidiary Telco Inc.,
     received a "Notice of Indemnity Claim" from Citibank, N.A., that is related
     to a complaint  pending against Citibank and others in the U.S.  Bankruptcy
     Court  for the  Southern  District  of New  York  as a part  of the  Global
     Crossing Bankruptcy  proceeding.  Citibank bases its claim for indemnity on
     the provisions of a credit  agreement that was entered into in October 2000
     between  Citibank  and our  subsidiary.  We purchased  Frontier  Subsidiary
     Telco,  Inc.,  in June  2001 as part  of our  acquisition  of the  Frontier
     telephone  companies.  The complaint against  Citibank,  for which it seeks
     indemnification,  alleges that the seller  improperly used a portion of the
     proceeds  from the  Frontier  transaction  to pay off the  Citibank  credit
     agreement, thereby defrauding certain debt holders of Global Crossing North
     America Inc.  Although the credit  agreement was paid off at the closing of
     the Frontier  transaction,  Citibank claims the indemnification  obligation
     survives.  Damages  sought  against  Citibank and its  co-defendants  could
     exceed $1,000,000,000.  We have advised Citibank that we believe its demand
     for  indemnification is unfounded.  If Citibank elects to pursue its claims
     for indemnification in a legal proceeding, we will vigorously contest those
     claims.

     We are party to other legal proceedings arising in the normal course of our
     business. The outcome of individual matters is not predictable. However, we
     believe that the ultimate resolution of all such matters, after considering
     insurance  coverage,  will  not  have  a  material  adverse  effect  on our
     financial position, results of operations, or our cash flows.

     We  have   budgeted   capital   expenditures   in  2004  of   approximately
     $276,000,000, including $265,000,000 for ILEC (approximately $10,300,000 of
     which relates to our billing system  conversion)  and  $11,000,000 for ELI.
     Capitalized costs during 2004 associated with our billing system conversion
     amounted to $7,755,000.


                                       21

     The  Company  sold all of its  utility  businesses  as of  April  1,  2004.
     However,  we have retained a potential payment  obligation  associated with
     our  previous  electric  utility  activities  in the state of Vermont.  The
     Vermont Joint Owners (VJO), a consortium of 14 Vermont utilities, including
     us, entered into a purchase power agreement with  Hydro-Quebec in 1987. The
     agreement contains  "step-up"  provisions that state that if any VJO member
     defaults on its purchase  obligation  under the contract to purchase  power
     from Hydro-Quebec the other VJO participants will assume responsibility for
     the defaulting party's share on a pro-rata basis. Our pro-rata share of the
     purchase power obligation was 10%. If any member of the VJO defaults on its
     obligations under the Hydro-Quebec agreement,  the remaining members of the
     VJO, including us, may be required to pay for a substantially  larger share
     of the VJO's total  power  purchase  obligation  for the  remainder  of the
     agreement  (which runs through 2015).  Paragraph 13 of FIN 45 requires that
     we disclose "the maximum potential amount of future payments (undiscounted)
     the guarantor could be required to make under the guarantee."  Paragraph 13
     also states that we must make such  disclosure  "... even if the likelihood
     of the  guarantor's  having to make any  payments  under the  guarantee  is
     remote..."  As noted  above,  our  obligation  only  arises  as a result of
     default  by another  VJO  member  such as upon  bankruptcy.  Therefore,  to
     satisfy the  "maximum  potential  amount"  disclosure  requirement  we must
     assume  that  all  members  of the VJO  simultaneously  default,  a  highly
     unlikely  scenario  given  that the two  members  of the VJO that  have the
     largest potential  payment  obligations are publicly traded with investment
     grade  credit  ratings,  and that all VJO  members  are  regulated  utility
     providers  with regulated  cost  recovery.  Regardless,  despite the remote
     chance that such an event could occur,  or that the State of Vermont  could
     or would  allow  such an event,  assuming  that all the  members of the VJO
     defaulted  by January 1, 2005 and  remained in default for the  duration of
     the contract (another 10 years), we estimate that our undiscounted purchase
     obligation for 2005 through 2015 would be approximately $1,600,000,000.  In
     such a  scenario  the  Company  would  then own the power and could seek to
     recover  its costs.  We would do this by seeking to recover  our costs from
     the  defaulting  members  and/or  reselling  the  power  to  other  utility
     providers or the  northeast  power grid.  There is an active market for the
     sale of power.  We believe that we would receive full recovery of our costs
     through  sales  to  others.  If  pricing  became  more  favorable  we could
     potentially  sell the  power  on the  open  market  at a  profit.  We could
     potentially  lose  money if we were  unable to sell the  power at cost.  We
     caution that all of the above-described scenarios are unlikely to occur and
     we cannot predict with any degree of certainty any potential outcome.

(18) Subsequent Event:
     ----------------
     On  October  29,  2004,  Citizens  Communications  Company  entered  into a
     $250,000,000 credit agreement with a maturity date of October 29, 2009. The
     $805,000,000 lines of credit, which would have matured on October 24, 2006,
     were  canceled  as of the same date.  During  the term of the  $250,000,000
     credit agreement,  Citizens may borrow,  repay and re-borrow funds. The new
     credit facility contains a maximum leverage ratio covenant,  which requires
     that we  maintain a ratio of no greater  than 4.50 to 1.  Although  the new
     credit  facility is  unsecured,  it will be equally and ratably  secured by
     certain  liens  and  equally  and  ratably  guaranteed  by  certain  of our
     subsidiaries if we issue debt that is secured or guaranteed. The new credit
     agreement is available for general  corporate  purposes but may not be used
     to fund dividend payments.

                                       22

     Item 2. Management's Discussion and Analysis of Financial Condition and
             ---------------------------------------------------------------
             Results of Operations
             ---------------------

This quarterly report on Form 10-Q contains forward-looking  statements that are
subject to risks and  uncertainties,  which could cause actual results to differ
materially from those  expressed or implied in the  statements.  Forward-looking
statements  (including oral  representations) are only predictions or statements
of current plans, which we review continuously.  Forward-looking  statements may
differ  from  actual  future  results due to, but not limited to, and our future
results may be materially affected by, any of the following possibilities:

     *    Changes in the number of our access lines;

     *    The effects of  competition  from wireless,  other  wireline  carriers
          (through Unbundled Network Elements (UNE),  Unbundled Network Elements
          Platform  (UNEP),  voice over internet  protocol (VOIP) or otherwise),
          high speed cable modems and cable telephony;

     *    The effects of general and local economic and employment conditions on
          our revenues;

     *    Our  ability  to   effectively   manage  and  otherwise   monitor  our
          operations, costs, regulatory compliance and service quality;

     *    Our ability to successfully  introduce new product offerings including
          our ability to offer bundled  service  packages on terms that are both
          profitable to us and attractive to our  customers,  and our ability to
          sell enhanced and data services in order to offset  declines in highly
          profitable revenue from local services, access services and subsidies;

     *    Our ability to comply  with  Section  404 of the  Sarbanes-Oxley  Act,
          which requires  management to assess its internal  control systems and
          disclose  whether the internal  control  systems are effective and the
          identification  of any material  weaknesses in the Company's  internal
          control over financial reporting;

     *    The  effects  of  changes  in  regulation  in  the  telecommunications
          industry as a result of the  Telecommunications  Act of 1996 and other
          federal and state  legislation  and  regulation,  including  potential
          changes in access  charges and subsidy  payments,  regulatory  network
          upgrade and reliability requirements, and portability requirements;

     *    Our ability to successfully  renegotiate certain ILEC state regulatory
          plans as they expire or come up for renewal from time to time;

     *    Our ability to manage our operating  expenses,  capital  expenditures,
          pay dividends and reduce or refinance our debt;

     *    The effects of greater  than  anticipated  competition  requiring  new
          pricing,  marketing  strategies or new product  offerings and the risk
          that we will not respond on a timely or profitable basis;

     *    The effects of bankruptcies in the  telecommunications  industry which
          could result in more price competition and potential bad debts;

     *    The effects of technological  changes on our capital  expenditures and
          product and service  offerings,  including the lack of assurance  that
          our ongoing network  improvements will be sufficient to meet or exceed
          the capabilities and quality of competing networks;

     *    The  effects  of  increased   medical  expenses  and  related  funding
          requirements;

     *    The effect of changes in the telecommunications  market, including the
          likelihood of significantly increased price and service competition;

     *    Our  ability  to   successfully   convert   the  billing   system  for
          approximately 770,000 of our access lines on a timely basis and within
          our  expected  amount for 2004 of $18.0 - $20.0  million (a portion of
          which is expected to be capitalized and amortized)  and,  beginning in
          2005, to achieve our expected cost savings from conversion;


                                       23

     *    The  effects  of state  regulatory  cash  management  policies  on our
          ability  to  transfer  cash among our  subsidiaries  and to the parent
          company;

     *    Our  ability to  successfully  renegotiate  expiring  union  contracts
          covering  approximately  140  employees  that are  scheduled to expire
          during the remainder of 2004;

     *    Our ability to pay a $1.00 per common share  dividend  annually may be
          affected  by  our  cash  flow  from  operations,   amount  of  capital
          expenditures,  debt  service  requirements  and  cash  taxes  and  our
          liquidity;

     *    The  effects  of  any  future   liabilities  or  compliance  costs  in
          connection with environmental and worker health and safety matters;

     *    The  effects of any  unfavorable  outcome  with  respect to any of our
          current or future  legal,  governmental,  or  regulatory  proceedings,
          audits or disputes; and

     *    The effects of more  general  factors,  including  changes in economic
          conditions;  changes  in the  capital  markets;  changes  in  industry
          conditions;  changes in our credit ratings;  and changes in accounting
          policies or practices adopted  voluntarily or as required by generally
          accepted accounting principles or regulators.

You should consider these important  factors in evaluating any statement in this
Form 10-Q or otherwise made by us or on our behalf. The following information is
unaudited  and should be read in  conjunction  with the  consolidated  financial
statements  and related  notes  included in this report and as  presented in our
2003 Annual Report on Form 10-K. We have no obligation to update or revise these
forward-looking statements.

Overview
- --------
We are a telecommunications  company providing wireline  communications services
to rural areas and small and medium-sized towns and cities as an incumbent local
exchange carrier, or ILEC. We offer our ILEC services under the "Frontier" name.
In addition, we provide competitive local exchange carrier, or CLEC, services to
business customers and to other communications  carriers in certain metropolitan
areas in the western United States through Electric Lightwave,  LLC, or ELI, our
wholly-owned  subsidiary.  We also provided  (through March 31, 2004),  electric
distribution services to primarily rural customers in Vermont.

Competition  in the  telecommunications  industry is  increasing.  We experience
competition  from  other  wireline  local  carriers  through  Unbundled  Network
Elements  (UNE),  VOIP and potentially in the future through  Unbundled  Network
Elements Platform (UNEP),  from other long distance carriers (including Regional
Bell Operating  Companies),  from cable companies and internet service providers
with respect to internet access and cable telephony, and from wireless carriers.
Most of the wireline  competition we face is in our Rochester,  New York market,
with competition also present in a few other areas. Time Warner Cable is selling
VOIP service in our Rochester market and other portions of our New York markets.
Competition  from cable  companies and other  internet  service  providers  with
respect to internet access is intense.  Competition from wireless  companies and
other long distance companies is increasing in all of our markets.

The   telecommunications   industry  is  undergoing   significant   changes  and
difficulties.  The market for internet  access,  long  distance,  long-haul  and
related services in the United States is extremely competitive, with substantial
overcapacity  in the market.  Demand and pricing for certain CLEC services (such
as long-haul  services) have decreased  substantially.  There is also increasing
price pressure on certain of our ILEC services such as special access,  business
services, long distance and internet access. These trends are likely to continue
and result in a challenging revenue environment. These factors could also result
in more  bankruptcies in the sector and therefore  affect our ability to collect
money owed to us by carriers.  Several long distance and Interexchange  Carriers
(IXCs)  have  filed  for  bankruptcy  protection,   which  will  allow  them  to
substantially  reduce  their cost  structure  and debt.  This could  enable such
companies to further reduce prices and increase competition.


                                       24

Our ILEC business has been experiencing declining access lines, switched minutes
of use  and  revenues  because  of  economic  conditions,  unemployment  levels,
increasing competition (as described above), changing consumer behavior (such as
wireless  displacement  of  wireline  use,  email  use,  instant  messaging  and
increasing use of VOIP) and regulatory constraints. During the nine months ended
September 30, 2004, our access lines declined 2.4%, our switched  minutes of use
declined 1.6% and our ILEC revenues  declined  0.9%, in each case as compared to
the first  nine  months of 2003.  These  factors  are  likely to cause our local
network service,  switched network access, long distance and subsidy revenues to
continue  to decline  during  the  remainder  of 2004 and 2005.  During the nine
months ended  September 30, 2004, our switched  network access revenue  declined
6.9%, our long distance revenue declined 8.4%, our subsidy revenue declined 9.2%
and our local service  revenue  declined 2.2%, in each case as compared to 2003.
One of the ways we are  responding to  competition  is by bundling  services and
products and offering  them for a single  price,  which results in lower pricing
than purchasing the services separately.  During the nine months ended September
30,  2004,  approximately  58,300  customers  started  buying one of our bundled
packages  and we  increased  our revenue  from  enhanced  services  by 7.2%.  In
addition,  we added approximately  67,000 DSL subscribers during the nine months
ended  September 30, 2004 and  increased our data revenue by 28.7%.  Our average
ILEC  revenue per month per average  number of ILEC access lines during the nine
months ended  September  30, 2004 was $71.43  compared to $70.38 during the nine
months  ended  September  30,  2003.  Revenues  from data  services  such as DSL
continue to increase as a percentage  of our total  revenues  and revenues  from
high margin  services  such as local line and access  charges and  subsidies are
decreasing as a percentage of our revenues. These factors, along with increasing
operating  and  employee  costs may  cause our  profitability  to  decrease.  In
addition,  costs we will incur  during  the  remainder  of 2004 to  convert  the
billing system for some of our access lines, to enable our systems to be capable
of local number  portability  (LNP) and to retain certain  employees will affect
our profitability and capital expenditures during the remainder of 2004.

(a) Liquidity and Capital Resources
    -------------------------------
For the nine months ended September 30, 2004, we used cash flow from operations,
proceeds from the sale of equity and  non-strategic  investments,  cash and cash
equivalents to fund capital expenditures,  interest payments,  dividend payments
and debt repayments.  As of September 30, 2004, we had cash and cash equivalents
aggregating $199.0 million.

We have budgeted  approximately  $276.0  million for our 2004 capital  projects,
including  $265.0 million for the ILEC segment  (approximately  $10.3 million of
which relates to our billing  system  conversion)  and $11.0 million for the ELI
segment.  Capitalized  costs  during 2004  associated  with our  billing  system
conversion amount to $7.8 million through September 30.

For the nine months ended  September  30, 2004,  our capital  expenditures  were
$201.3 million,  including $192.5 million for the ILEC segment, $8.0 million for
the ELI segment,  $0.6 million for the public utilities segment and $0.2 million
for general capital  expenditures.  Our capital spending has been trending lower
over the last  several  years as we  continue to closely  scrutinize  all of our
capital  projects,   emphasize  return  on  investment  and  focus  our  capital
expenditures  on areas and services  that have the greatest  opportunities  with
respect  to revenue  growth and cost  reduction.  We will  continue  to focus on
managing our costs while  increasing our investment in certain new product areas
such as DSL, VOIP and other Broadband services.

We have an available shelf registration for $719.9 million.  As of September 30,
2004 we had  available  lines  of  credit  with  financial  institutions  in the
aggregate amount of $805.0 million. Associated facility fees varied depending on
our  credit  ratings  and were 0.40% per annum as of  September  30,  2004.  The
expiration date for these  facilities was October 24, 2006. No amounts were ever
borrowed under these  facilities.  On October 29, 2004, the $805.0 million lines
of credit were  cancelled and replaced with a new $250.0  million line of credit
with a maturity date of October 29, 2009.  Associated  facility fees for the new
credit  facility  vary  depending  on our  leverage  ratio and were 0.375% as of
October  29,  2004.  During the term of the new credit  facility  we may borrow,
repay and  re-borrow  funds.  The new credit  facility is available  for general
corporate purposes but may not be used to fund dividend  payments.  There are no
outstanding borrowings under the new facility.

In July  2004,  our  Board of  Directors  concluded  a review of  financial  and
strategic alternatives. After analysis of alternatives by the Board of Directors
and its  financial  and legal  advisors,  the Board  determined to pay a special
dividend of $2 per common share and  institute a regular  annual  dividend of $1
per common share which will be paid  quarterly.  The special  dividend and first
quarterly  dividend were paid on September 2, 2004 to  shareholders of record on
August 18,  2004,  utilizing  the  Company's  available  cash on hand.  The next
quarterly  dividend of $0.25 per common  share will be paid on December 31, 2004
to shareholders of record on December 10, 2004.

                                       25

The dividends paid on September 2, 2004 totaled $747.9 million and significantly
reduced our cash  balances  and  liquidity.  In  addition,  our  ongoing  annual
dividends  of  approximately  $335.0  million  will  reduce  our  operating  and
financial  flexibility  and  our  ability  to  significantly   increase  capital
expenditures.  While we believe that the amount of our dividends  will allow for
adequate  amounts  of cash  flow  for  other  purposes,  any  reduction  in cash
generated by  operations  and any  increases in capital  expenditures,  interest
expense or cash taxes  would  reduce the amount of cash  generated  in excess of
dividends.  Losses of access lines, increases in competition,  lower subsidy and
access  revenues  and the other  factors  described  above may  reduce  our cash
generated by operations  and require us to increase  capital  expenditures.  The
downgrades in our credit  ratings in July,  2004 to below  investment  grade may
make it more  difficult and expensive to refinance our maturing debt. We have in
recent years paid relatively low amounts of cash taxes. We expect that over time
our cash taxes will increase.

As a result of our dividend  policy,  Standard and Poor's lowered its ratings on
Citizens debt from "BBB" to "BB-plus",  Moody's  Investors  Service  lowered its
ratings from "Baa3" to "Ba3" and Fitch Ratings lowered its ratings from "BBB" to
"BB".

We  believe  our  operating  cash  flows,  existing  cash  balances,  and credit
facilities  will be adequate to finance our working capital  requirements,  make
required  debt  payments  through 2005,  pay  dividends to our  shareholders  in
accordance  with our dividend  policy,  and support our short-term and long-term
operating strategies.  We have approximately $927.8 million of debt that matures
in  2006.  We  will  refinance  most of  this  debt.  Based  on  current  market
conditions,  any  refinancing  of such debt is likely to result in ongoing lower
interest  expense but in the period during which the refinancing  occurs we will
expense repayment  premiums and the write off of unamortized  deferred financing
costs as a result of retiring debt prior to its maturity.

Issuance of Common Stock
- ------------------------
On August  17,  2004 we issued  32,073,633  shares  of common  stock,  including
3,591,000  treasury  shares,  to our equity unit  holders in  settlement  of the
equity  purchase  contract  component of the equity  units.  With respect to the
$460.0  million  Senior Note  component of their equity  units,  we  repurchased
$300.0  million  principal  amount of these  Notes in July 2004.  The  remaining
$160.0 million of the Senior Notes were repriced and a portion was remarketed on
August  12,  2004 as the 6.75%  Notes due  August 17,  2006.  During  August and
September,  2004, we repurchased an additional $108.2 million of the 6.75% Notes
which,  in  addition  to the $300.0  million  purchased  in July,  resulted in a
pre-tax charge of approximately  $20.1 million during the third quarter of 2004,
but will  result in an annual  reduction  in  interest  expense  of about  $27.6
million per year.

As a result of our July dividend announcement with respect to our common shares,
our 5% Company Obligated Mandatorily Redeemable Convertible Preferred Securities
due 2036 (EPPICS) began to convert to Citizens  common  shares.  As of September
30, 2004,  approximately 55% of the EPPICS outstanding,  or about $111.4 million
aggregate principal amount of units, have converted to 8,429,020 Citizens common
shares, including 725,000 treasury shares.

Debt Reduction
- --------------
On January 15,  2004,  we repaid at maturity  the  remaining  outstanding  $81.0
million of our 7.45% Debentures.

On January 15, 2004, we redeemed at 101% the remaining outstanding $12.3 million
of our Hawaii Special Purpose Revenue Bonds, Series 1993A and Series 1993B.

On May 17, 2004, we repaid at maturity the remaining outstanding $6.0 million of
Electric  Lightwave,  LLC's  6.05%  Notes.  These Notes had been  guaranteed  by
Citizens.

On July 15,  2004,  we  renegotiated  and prepaid  with $5.0 million of cash the
entire remaining $5.5 million Electric  Lightwave  capital lease obligation to a
third party.

On July 30,  2004,  we purchased  $300.0  million of the 6.75% notes that were a
component of our equity units at 105.075% of par,  plus accrued  interest,  at a
premium of approximately $15.2 million.

During  August  and  September   2004,  we  repurchased   through  a  series  of
transactions  an  additional  $108.2  million  of the 6.75%  notes due 2006 at a
weighted average price of 104.486% of par, plus accrued  interest,  at a premium
of approximately $4.9 million.

We may from time to time repurchase our debt in the open market,  through tender
offers or privately negotiated transactions.

                                       26

Interest Rate Management
- ------------------------
In order to manage our interest  expense,  we have entered  into  interest  swap
agreements.  Under the terms of these agreements, we make semi-annual,  floating
rate interest  payments based on six month LIBOR and receive a fixed rate on the
notional  amount.  The underlying  variable rate on these swaps is set either in
advance, in arrears or, based on each period's daily average six-month LIBOR.

The notional amounts of fixed-rate  indebtedness hedged as of September 30, 2004
and December 31, 2003 was $550.0 million and $400.0 million, respectively.  Such
contracts  require us to pay variable rates of interest  (estimated  average pay
rates of approximately 6.31% as of September 30, 2004 and approximately 5.46% as
of December 31, 2003) and receive fixed rates of interest (average receive rates
of  8.47%  and  8.38%  as  of   September   30,  2004  and  December  31,  2003,
respectively).  All swaps are  accounted  for under  SFAS No.  133 as fair value
hedges.  For the  three and nine  months  ended  September  30,  2004,  the cash
interest savings resulting from these interest rate swaps was approximately $1.6
million and $7.1  million,  respectively,  and is  reflected  as a reduction  of
interest expense in the accompanying statements of operations.

Sale of Non-Strategic Investments
- ---------------------------------
On August 13, 2004, we sold our entire 1,333,500 shares of D & E Communications,
Inc. (D & E) for approximately $13.3 million in cash.

On September  3, 2004,  we sold our entire  holdings of  2,605,908  common share
equivalents  in Hungarian  Telephone  and Cable Corp.  for  approximately  $13.2
million in cash.

During  the  third  quarter  of  2004,  we  sold  our  corporate   aircraft  for
approximately $15.3 million in cash.

Off-Balance Sheet Arrangements
- ------------------------------
We do not maintain any off-balance sheet arrangements, transactions, obligations
or other  relationships with  unconsolidated  entities that would be expected to
have a material current or future effect upon our financial statements.

Management Succession and Strategic Alternatives Expenses
- ---------------------------------------------------------
On July 11, 2004, our Board of Directors  announced that it completed its review
of the Company's  financial and strategic  alternatives.  Through the first nine
months of 2004,  we expensed  approximately  $90.6  million of costs  related to
management   succession   and  our   exploration   of  financial  and  strategic
alternatives.   Included  are  $36.6  million  of  non-cash   expenses  for  the
acceleration  of stock  benefits,  cash  expenses of $19.2  million for advisory
fees,  $19.3 million for severance and retention  arrangements and $15.5 million
primarily for tax  reimbursements.  We do not anticipate any significant  future
costs for these items.

EPPICS
- ------
In 1996, our consolidated wholly-owned subsidiary, Citizens Utilities Trust (the
Trust),  issued,  in an underwritten  public  offering,  4,025,000  shares of 5%
Company Obligated  Mandatorily  Redeemable  Convertible Preferred Securities due
2036 (Trust Convertible Preferred Securities or EPPICS),  representing preferred
undivided interests in the assets of the Trust, with a liquidation preference of
$50 per  security  (for a total  liquidation  amount  of  $201.3  million).  The
proceeds from the issuance of the Trust Convertible  Preferred  Securities and a
Company  capital  contribution  were used to purchase  $207.5 million  aggregate
liquidation amount of 5% Partnership  Convertible  Preferred Securities due 2036
from another wholly owned  consolidated  subsidiary,  Citizens Utilities Capital
L.P. (the  Partnership).  These securities have an adjusted  conversion price of
$11.46 per Citizens common share.  The conversion  price was reduced from $13.30
to $11.46  during  the third  quarter of 2004 as a result of the $2.00 per share
special dividend. The proceeds from the issuance of the Partnership  Convertible
Preferred  Securities and a Company capital  contribution  were used to purchase
from us $211.8 million aggregate principal amount of 5% Convertible Subordinated
Debentures  due  2036.  The  sole  assets  of  the  Trust  are  the  Partnership
Convertible Preferred Securities,  and our Convertible  Subordinated  Debentures
are substantially  all the assets of the Partnership.  Our obligations under the
agreements  related  to  the  issuances  of  such  securities,  taken  together,
constitute a full and unconditional  guarantee by us of the Trust's  obligations
relating to the Trust  Convertible  Preferred  Securities and the  Partnership's
obligations relating to the Partnership Convertible Preferred Securities.

In accordance with the terms of the issuances, we paid the annual 5% interest in
quarterly installments on the Convertible  Subordinated Debentures in the first,
second and third  quarters of 2004 and the four quarters of 2003.  Only cash was
paid (net of investment  returns) to the  Partnership in payment of the interest
on the Convertible Subordinated Debentures. The cash was then distributed by the
Partnership to the Trust and then by the Trust to the holders of the EPPICS.

As of September 30, 2004, EPPICS representing a total principal amount of $111.4
million had been converted into 8,429,020 shares of Citizens common stock.

                                       27

We have adopted the provisions of FASB  Interpretation No. 46R (revised December
2003) ("FIN 46R"),  "Consolidation  of Variable  Interest  Entities,"  effective
January 1, 2004. We have not restated prior periods.

We have  included the  following  description  to provide  readers a comparative
analysis  of the  accounting  impact  of this  standard.  Both the Trust and the
Partnership  have  been  consolidated  from the date of their  creation  through
December 31, 2003. As a result of the new consolidation standards established by
FIN 46R, the Company,  effective January 1, 2004,  deconsolidated the activities
of the Trust and the Partnership.  We have highlighted the comparative effect of
this change in the following table:


Balance Sheet
                                                                  As of
                                     -------------------------------------------------------------
($ in thousands)                      December 31, 2003    September 30, 2004           Change
                                     --------------------- --------------------     --------------
Assets:
                                                                                       
     Cash                                         $ 2,103              $     -           $ (2,103) (1)
     Investments                                        -               12,645             12,645  (2)

Liabilities:
     Long-term debt                                     -              100,377  (3)      (100,873) (3)
     EPPICS                                       201,250                    -  (3)

Statement of Operations

                                                  As reported for the nine months ended
                                     -------------------------------------------------------------
 ($ in thousands)                      September 30, 2003   September 30, 2004           Change
                                     --------------------- --------------------     --------------
Investment income                                 $     -              $   474           $    474  (4)
Interest expense                                        -                7,044              7,044  (5)
Dividends on EPPICS (before tax)                    7,548                    -             (7,548) (6)
                                     --------------------- --------------------     --------------
     Net                                          $ 7,548              $ 6,570           $   (978)
                                     ===================== ====================     ==============

     (1)  Represents  a cash  balance  on the books of the  Partnership  that is
          removed as a result of the deconsolidation.
     (2)  Represents Citizens'  investments in the Partnership and the Trust. At
          December 31, 2003, these  investments were eliminated in consolidation
          against the equity of the Partnership and the Trust.
     (3)  As a result of the  deconsolidation,  the  Trust  and the  Partnership
          balance  sheets were  removed,  leaving debt issued by Citizens to the
          Partnership in the amount of $211.8 million.  The nominal effect of an
          increase in debt of $10.5 million is debt that is "intercompany."  FIN
          46R does not  impact the  economics  of the  EPPICS  structure.  As of
          September  2004,  Citizens has $100.4  million  (approximately  $111.4
          million  converted  during the third  quarter) of debt  outstanding to
          third parties and will continue to pay interest on that amount at 5%.
     (4)  Represents interest income to be paid by the Partnership and the Trust
          to Citizens for its  investments  noted in (2) above.  The Partnership
          and the Trust have no source of cash except as  provided by  Citizens.
          Interest is payable at the rate of 5% per annum.
     (5)  Represents  interest expense on the convertible  debentures  issued by
          Citizens to the partnership. Interest is payable at the rate of 5% per
          annum.
     (6)  As a result of the  deconsolidation of the Trust,  previously reported
          dividends on the convertible preferred securities issued to the public
          by the Trust are removed and replaced by the interest  accruing on the
          debt  issued by  Citizens  to the  Partnership.  Citizens  remains the
          guarantor  of the EPPICS debt and  continues  to be the sole source of
          cash for the Trust to pay dividends.

Covenants
- ---------
The terms and  conditions  contained  in our  indentures  and credit  facilities
agreements  include the timely and punctual  payment of  principal  and interest
when due, the maintenance of our corporate  existence,  keeping proper books and
records in accordance  with GAAP,  restrictions on the allowance of liens on our
assets, and restrictions on asset sales and transfers, mergers and other changes
in  corporate  control.  We  currently  have no  restrictions  on the payment of
dividends by us either by contract, rule or regulation.

Our  $200.0  million  term  loan  facility  with  the  Rural  Telephone  Finance
Cooperative (RTFC) contain a maximum leverage ratio covenant. Under the leverage
ratio  covenant,  we are required to maintain a ratio of (i) total  indebtedness
minus cash and cash equivalents in excess of $50.0 million to (ii)  consolidated
adjusted  EBITDA (as defined in the  agreements)  over the last four quarters no
greater than 4.25 to 1 through December 30, 2004, and 4.00 to 1 thereafter.

                                       28

Our new $250 million credit facility contains a maximum leverage ratio covenant.
Under the leverage  ratio  covenant,  we are required to maintain a ratio of (i)
total indebtedness minus cash and cash equivalents in excess of $50.0 million to
(ii)  consolidated  adjusted  EBITDA (as defined in the agreement) over the last
four  quarters no greater than 4.50 to 1.  Although  the new credit  facility is
unsecured,  it will be equally and ratably  secured by certain liens and equally
and ratably  guaranteed by certain of our  subsidiaries if we issue debt that is
secured or guaranteed.

We are in compliance with all of our debt and credit facility covenants.

Divestitures
- ------------
On August 24, 1999, our Board of Directors  approved a plan of  divestiture  for
our public utilities services businesses, which included gas, electric and water
and  wastewater  businesses.  As of April  1,  2004,  we have  sold all of these
properties.  All of the  agreements  relating to the sales  provide that we will
indemnify the buyer against certain liabilities  (typically liabilities relating
to events that occurred prior to sale), including environmental liabilities, for
claims made by specified dates and that exceed  threshold  amounts  specified in
each agreement.

On January 15, 2002, we sold our water and  wastewater  services  operations for
$859.1 million in cash and $122.5 million in assumed debt and other liabilities.

On October 31, 2002, we completed the sale of  approximately  4,000 access lines
in North Dakota for approximately $9.7 million in cash.

On November 1, 2002,  we completed the sale of our Kauai  electric  division for
$215.0 million in cash.

On April 1, 2003, we completed the sale of approximately  11,000 access lines in
North Dakota for approximately $25.7 million in cash.

On April 4, 2003, we completed the sale of our wireless  partnership interest in
Wisconsin for approximately $7.5 million in cash.

On August 8, 2003, we completed  the sale of The Gas Company in Hawaii  division
for $119.3 million in cash and assumed liabilities.

On August 11,  2003,  we  completed  the sale of our  Arizona  gas and  electric
divisions for $224.1 million in cash.

On  December  2,  2003,  we  completed  the  sale of our  electric  transmission
facilities in Vermont for $7.3 million in cash.

On April 1, 2004, we completed the sale of our electric distribution  facilities
in Vermont for $14.0 million in cash, net of selling expenses.

In October  2004,  we sold cable assets in  California,  Arizona,  Indiana,  and
Wisconsin, and we have signed a definitive agreement to sell cable assets in New
Mexico.  The $1.3 million pre-tax loss on these sales was recognized  during the
third quarter of 2004.

Critical Accounting Policies and Estimates
- ------------------------------------------
We  review  all  significant  estimates  affecting  our  consolidated  financial
statements  on a  recurring  basis  and  record  the  effect  of  any  necessary
adjustment  prior to  their  publication.  Uncertainties  with  respect  to such
estimates  and   assumptions  are  inherent  in  the  preparation  of  financial
statements;  accordingly,  it is possible that actual  results could differ from
those  estimates  and changes to  estimates  could  occur in the near term.  The
preparation of our financial  statements  requires  management to make estimates
and assumptions  that affect the reported  amounts of assets and liabilities and
disclosure of the contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenue and expenses during the reporting
period.  Estimates  and  judgments  are used when  accounting  for allowance for
doubtful  accounts,   impairment  of  long-lived   assets,   intangible  assets,
depreciation   and   amortization,   employee   benefit  plans,   income  taxes,
contingencies, and pension and postretirement benefits expenses among others.

                                       29

Accounting  standards  require  that we record  an  additional  minimum  pension
liability  when the plan's  "accumulated  benefit  obligation"  exceeds the fair
market  value of plan assets at the pension  plan  measurement  (balance  sheet)
date.  In the fourth  quarter  of 2002,  due to weak  performance  in the equity
markets  during 2002 as well as a decrease in the  year-end  discount  rate,  we
recorded an additional minimum pension liability in the amount of $181.0 million
with a corresponding  charge to shareholders'  equity of $112.0 million,  net of
taxes of $69.0 million. In the fourth quarter of 2003, due to strong performance
in the  equity  markets  during  2003,  partially  offset by a  decrease  in the
year-end  discount rate, the Company recorded a reduction to its minimum pension
liability  in the  amount  of  $35.0  million  with a  corresponding  credit  to
shareholders'  equity of $22.0  million,  net of taxes of $13.0  million.  These
adjustments  did not impact  our  earnings  or cash  flows.  Based  upon  market
conditions  existing at the end of October 2004, an additional  charge to equity
of  approximately  $25.0  million - $30.0  million on a pre-tax  basis  would be
required at the end of 2004 should market conditions remain unchanged.

Management  has  discussed  the  development  and  selection  of these  critical
accounting  estimates with the audit committee of our board of directors and our
audit committee has reviewed our disclosures relating to them.

There have been no material  changes to our  critical  accounting  policies  and
estimates from the information  provided in Item 7. Management's  Discussion and
Analysis of Financial  Condition and Results of Operations  included in our 2003
Annual Report on Form 10-K.

New Accounting Pronouncements
- -----------------------------

Accounting for Asset Retirement Obligations
In June 2001, the Financial  Accounting  Standards  Board (FASB) issued SFAS No.
143,  "Accounting  for Asset  Retirement  Obligations."  We adopted SFAS No. 143
effective  January 1, 2003.  As a result of our  adoption  of SFAS No.  143,  we
recognized an after tax non-cash gain of approximately $65.8 million.  This gain
resulted from the  elimination  of the  cumulative  cost of removal  included in
accumulated  depreciation  as a  cumulative  effect  of a change  in  accounting
principle in our  statement of  operations  in the first  quarter of 2003 as the
Company has no legal obligation to remove certain of its long-lived assets.

Exit or Disposal Activities
In June 2002,  the FASB issued SFAS No. 146,  "Accounting  for Costs  Associated
with Exit or Disposal  Activities,"  which nullified  Emerging Issues Task Force
(EITF) Issue No. 94-3,  "Liability  Recognition for Certain Employee Termination
Benefits  and Other Costs to Exit an  Activity."  SFAS No. 146  requires  that a
liability for a cost associated with an exit or disposal  activity be recognized
when the liability is incurred, rather than on the date of commitment to an exit
plan.  This  Statement is  effective  for exit or disposal  activities  that are
initiated  after  December 31, 2002. We adopted SFAS No. 146 on January 1, 2003.
The adoption of SFAS No. 146 did not have any material  impact on our  financial
position or results of operations.

Guarantees
In  November  2002,  the FASB  issued  FASB  Interpretation  No. 45 ("FIN  45"),
"Guarantor's  Accounting and Disclosure  Requirements for Guarantees,  Including
Guarantees  of  Indebtedness  of Others."  FIN 45 requires  that a guarantor  be
required to recognize, at the inception of a guarantee, a liability for the fair
value of the  obligation  assumed  under  the  guarantee.  FIN 45 also  requires
additional  disclosures  by a  guarantor  in its  interim  and annual  financial
statements about the obligations  associated with the guarantee.  The provisions
of FIN 45 are effective for  guarantees  issued or modified  after  December 31,
2002,   whereas  the  disclosure   requirements  were  effective  for  financial
statements  for period ending after December 15, 2002. The adoption of FIN 45 on
January 1, 2003 did not have any material  impact on our  financial  position or
results of operations.
                                       30

The Company has sold all of its utility businesses as of April 1, 2004. However,
we have retained a potential  payment  obligation  associated  with our previous
electric  utility  activities in the state of Vermont.  The Vermont Joint Owners
(VJO),  a  consortium  of 14 Vermont  utilities,  including  us,  entered into a
purchase power  agreement  with  Hydro-Quebec  in 1987.  The agreement  contains
"step-up"  provisions that state that if any VJO member defaults on its purchase
obligation under the contract to purchase power from  Hydro-Quebec the other VJO
participants will assume  responsibility  for the defaulting  party's share on a
pro-rata basis.  Our pro-rata share of the purchase power obligation was 10%. If
any  member  of the VJO  defaults  on its  obligations  under  the  Hydro-Quebec
agreement,  the remaining  members of the VJO,  including us, may be required to
pay  for a  substantially  larger  share  of  the  VJO's  total  power  purchase
obligation  for the  remainder  of the  agreement  (which  runs  through  2015).
Paragraph 13 of FIN 45 requires that we disclose,  "the maximum potential amount
of future payments  (undiscounted) the guarantor could be required to make under
the guarantee."  Paragraph 13 also states that we must make such disclosure "...
even if the likelihood of the guarantor's  having to make any payments under the
guarantee is remote..." As noted above,  our obligation  only arises as a result
of default by another VJO member such as upon bankruptcy.  Therefore, to satisfy
the "maximum  potential amount"  disclosure  requirement we must assume that all
members of the VJO simultaneously default, a highly unlikely scenario given that
the two members of the VJO that have the largest potential  payment  obligations
are  publicly  traded with  investment  grade credit  ratings,  and that all VJO
members  are  regulated   utility   providers   with  regulated  cost  recovery.
Regardless,  despite the remote  chance that such an event could occur,  or that
the State of Vermont  could or would allow such an event,  assuming that all the
members of the VJO  defaulted by January 1, 2005 and remained in default for the
duration of the contract  (another 10 years),  we estimate that our undiscounted
purchase  obligation for 2005 through 2015 would be approximately  $1.6 billion.
In such a  scenario  the  Company  would  then own the power  and could  seek to
recover  its costs.  We would do this by  seeking to recover  our costs from the
defaulting  members and/or reselling the power to other utility providers or the
northeast  power  grid.  There is an active  market  for the sale of  power.  We
believe  that we would  receive  full  recovery  of our costs  through  sales to
others.  If pricing became more favorable we could potentially sell the power on
the open market at a profit.  We could  potentially lose money if we were unable
to sell the power at cost.

We caution that all of the  above-described  scenarios are unlikely to occur and
we cannot predict with any degree of certainty any potential outcome.

Variable Interest Entities
In December 2003, the FASB issued FASB  Interpretation  No. 46 (revised December
2003)  ("FIN  46R"),   "Consolidation  of  Variable  Interest  Entities,"  which
addresses how a business enterprise should evaluate whether it has a controlling
financial  interest in an entity  through  means  other than  voting  rights and
accordingly should consolidate the entity. FIN 46R replaces FASB  Interpretation
No. 46,  "Consolidation  of  Variable  Interest  Entities,"  which was issued in
January 2003. We are required to apply FIN 46R to variable interests in variable
interest  entities or VIEs created  after  December 31, 2003.  For any VIEs that
must be consolidated under FIN 46R that were created before January 1, 2004, the
assets,  liabilities and noncontrolling  interests of the VIE initially would be
measured at their carrying  amounts with any  difference  between the net amount
added  to the  balance  sheet  and  any  previously  recognized  interest  being
recognized as the cumulative effect of an accounting  change. If determining the
carrying  amounts  is not  practicable,  fair  value at the  date FIN 46R  first
applies  may be used to  measure  the  assets,  liabilities  and  noncontrolling
interest of the VIE. We reviewed all of our  investments and determined that the
EPPICS, issued by our consolidated  wholly-owned subsidiary,  Citizens Utilities
Trust, was our only VIE. The adoption of FIN 46R on January 1, 2004 did not have
any material impact on our financial position or results of operations.

Derivative Instruments and Hedging
In April 2003,  the FASB issued SFAS No. 149,  "Amendment  of  Statement  133 on
Derivative  Instruments and Hedging," which clarifies  financial  accounting and
reporting for derivative  instruments including derivative  instruments embedded
in other  contracts.  This Statement is effective for contracts  entered into or
modified  after  June 30,  2003.  We adopted  SFAS No. 149 on July 1, 2003.  The
adoption  of SFAS No.  149 did not have any  material  impact  on our  financial
position or results of operations.

Financial Instruments with Characteristics of Both Liabilities and Equity
In May 2003,  the FASB issued SFAS No. 150,  "Accounting  for Certain  Financial
Instruments with  Characteristics of Both Liabilities and Equity." The Statement
establishes   standards  for  the  classification  and  measurement  of  certain
financial  instruments  with  characteristics  of both  liabilities  and equity.
Generally,  the Statement is effective for financial instruments entered into or
modified  after May 31, 2003 and is otherwise  effective at the beginning of the
first interim period beginning after June 15, 2003. We adopted the provisions of
the  Statement  on July 1, 2003.  The  adoption of SFAS No. 150 did not have any
material impact on our financial position or results of operations.

                                       31

Pension and Other Postretirement Benefits
In  December  2003,  the  FASB  issued  SFAS  No.  132  (revised),   "Employers'
Disclosures  about Pensions and Other  Postretirement  Benefits." This Statement
retains  and revises  the  disclosure  requirements  contained  in the  original
Statement.  It requires additional  disclosures including information describing
the  types  of plan  assets,  investment  strategy,  measurement  date(s),  plan
obligations,  cash flows, and components of net periodic benefit cost recognized
in interim  periods.  This  Statement is effective for fiscal years ending after
December 15, 2003. We have adopted the expanded disclosure  requirements of SFAS
No. 132 (revised).

The FASB has issued an Exposure  Draft that would require  stock-based  employee
compensation  to be  recorded  as a charge to  earnings  for  interim  or annual
periods  beginning after June 15, 2005. We will continue to monitor the progress
on the issuance of this standard.

(b)       Results of Operations
          ---------------------
                                     REVENUE

ILEC  revenue is generated  primarily  through the  provision of local,  network
access, long distance and data services. Such services are provided under either
a  monthly  recurring  fee or  based  on  usage  at a  tariffed  rate and is not
dependent  upon  significant  judgments by  management,  with the exception of a
determination of a provision for uncollectible amounts.

CLEC revenue is generated  through  local,  long  distance,  data and  long-haul
services. These services are primarily provided under a monthly recurring fee or
based on usage at agreed  upon  rates  and are not  dependent  upon  significant
judgments by management with the exception of the  determination  of a provision
for  uncollectible  amounts and realizability of reciprocal  compensation.  CLEC
usage based revenue  includes amounts  determined under reciprocal  compensation
agreements.  While this  revenue is  governed  by  specific  contracts  with the
counterparty, management defers recognition of disputed portions of such revenue
until  realizability  is assured.  Revenue  earned from  long-haul  contracts is
recognized over the term of the related agreement.

Consolidated  revenue for the three and nine  months  ended  September  30, 2004
decreased $49.6 million,  or 8% and $242.9 million, or 13%, as compared with the
prior year periods.  The decrease for the three months ended  September 30, 2004
is due to a $5.4 million  decrease in ILEC revenue,  a $1.2 million  decrease in
ELI  revenue  and a $43.0  million  decrease in gas and  electric  revenue.  The
decrease for the nine months ended  September 30, 2004 is due to a $14.4 million
decrease in ILEC  revenue,  a $7.9 million  decrease in ELI revenue and a $220.6
million decrease in gas and electric revenue.

On April 1, 2003, we sold approximately 11,000 access lines in North Dakota. The
revenues  related to these access lines totaled $1.9 million for the nine months
ended September 30, 2003.


                           TELECOMMUNICATIONS REVENUE

($ in thousands)                 For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                    2004       2003       $ Change  % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ----------- ----------- ------------ ----------
                                                                                                 
Access services                  $ 157,692   $ 167,321    $ (9,629)     -6%  $  474,399  $  503,517    $ (29,118)     -6%
Local services                     214,299     216,349      (2,050)     -1%     640,458     644,511       (4,053)     -1%
Long distance and data services     82,002      76,145       5,857       8%     240,177     230,315        9,862       4%
Directory services                  27,312      26,817         495       2%      82,987      80,596        2,391       3%
Other                               24,878      24,942         (64)      0%      82,919      76,397        6,522       9%
                                ----------- ----------- -----------          ----------- ----------- ------------
   ILEC revenue                    506,183     511,574      (5,391)     -1%   1,520,940   1,535,336      (14,396)     -1%
ELI                                 39,210      40,416      (1,206)     -3%     117,277     125,228       (7,951)     -6%
                                ----------- ----------- -----------          ----------- ----------- ------------
                                 $ 545,393   $ 551,990    $ (6,597)     -1%  $1,638,217  $1,660,564    $(22,347)      -1%
                                =========== =========== ===========          =========== =========== ============

Change  in the  number of our  access  lines is the most  fundamental  driver of
changes in our telecommunications  revenue. Many rural local telephone companies
(including us) have been  experiencing a loss of access lines primarily  because
of  difficult  economic  conditions,   increased  competition  from  competitive
wireline  providers,  from  wireless  providers and from cable  companies  (with
respect to broadband and cable telephony),  and by some customers  disconnecting
second lines when they add high speed data service. We lost approximately 40,400
access  lines  during  the nine  months  ended  September  30,  2004  but  added
approximately  67,000 DSL  subscribers  during  this  period.  The loss of lines
during the first nine months of 2004 was primarily  residential  customers.  The
non-residential  line losses were principally in Rochester,  New York, while the
residential  losses were  throughout our markets.  We expect to continue to lose
access lines during the fourth  quarter of 2004. A continued  decrease in access
lines,  combined with increased  competition and the other factors  discussed in
this MD&A, may cause our revenues to decrease during the remainder of 2004.

                                       32

Access Services
Access services  revenue for the three months ended September 30, 2004 decreased
$9.6  million or 6%, as compared  with the prior year  period.  Switched  access
revenue  decreased  $3.1  million,  as  compared  with the  prior  year  period,
primarily  due to $2.7  million  attributable  to a decline  in  minutes of use.
Subsidies  revenue  decreased  $7.0  million,  as  compared  with the prior year
period,  primarily due to a $2.4 million  decline in federal  universal  service
fund support because of increases in the national  average cost per loop, a $3.5
million  accrual  recorded  during the third  quarter of 2004 for mistakes  made
during 2002 and 2003 by the agency that calculates subsidy payments and true ups
related to 2002.

Access  services  revenue for the nine months ended September 30, 2004 decreased
$29.1  million or 6%, as compared  with the prior year period.  Switched  access
revenue  decreased  $16.1  million,  as  compared  with the prior  year  period,
primarily  due to the $7.4  million  effect of  federally  mandated  access rate
reductions  effective  as of July 1, 2003,  $2.7 million  associated  with state
intrastate  access rate  reductions,  $3.6 million  attributable to a decline in
minutes  of  use  and a $2.0  million  decrease  related  to  carrier  disputes.
Subsidies  revenue  decreased  $12.7  million,  as compared  with the prior year
period,  primarily due to a $5.2 million  decline in federal  universal  service
fund support because of increases in the national  average cost per loop, a $3.5
million  accrual  recorded  during the third  quarter of 2004 for mistakes  made
during 2002 and 2003 by the agency that calculates subsidy payments and true ups
related to 2002.

We expect our subsidy  revenue to be  approximately  $10.0 million lower in 2004
than in 2003 primarily  because of increases in the ceiling on national  average
loop  costs that is  compared  to our costs to  determine  the amount of subsidy
payments we receive.  Our switched  access revenues are impacted by the program,
known as the Coalition for Affordable Local and Long Distance Services, or CALLS
plan, which establishes a price floor for  interstate-switched  access services.
We have been able to offset some of the  reduction  in  interstate  access rates
through end-user  charges.  There are no material  increases in end-user charges
scheduled to take effect  during the  remainder of 2004 or 2005.  We believe the
net effect of reductions  in  interstate  access rates and increases in end-user
charges will reduce our revenues by approximately  $8.0 million in 2004 compared
to 2003 assuming constant  interstate switched access minutes of use (which have
been  declining).  Annual  reductions in interstate  switched  access rates will
continue  through 2005.  Our switched  access  revenues have also been adversely
affected  by  declining  switched  access  minutes  of use,  which we  expect to
continue.

We  currently  expect  that our  subsidy  revenue in 2005 will be at least $19.0
million  lower  than  2004  because  of the  improvement  in prior  years in the
profitability  of our operations and lower expenses and capital  expenditures in
prior years than  previously  anticipated,  and because of a recently  announced
increase in the national  average cost per loop (NACPL) from $286.18 to $298.45,
effective January 1, 2005. Increases in the number of competitive communications
companies (including wireless companies) receiving federal subsidies may lead to
further  increases in the NACPL,  thereby  resulting in further decreases in our
subsidy  revenue in the future.  Increases in the NACPL during 2004 are expected
to decrease our subsidy  revenue by $6.3 million in 2004  compared to 2003.  The
FCC and state  regulators  are  currently  considering a number of proposals for
changing the manner in which  eligibility for federal subsidies is determined as
well as the amounts of such  subsidies.  The FCC is also reviewing the mechanism
by which subsidies are funded.  We cannot predict when or how these matters will
be decided nor the effect on our subsidy revenues.

Our subsidy and switched  access  revenues are very profitable so any reductions
in those revenues will reduce our profitability.

Local Services
Local services  revenue for the three months ended  September 30, 2004 decreased
$2.1  million  or 1% as  compared  with the prior  year  period.  Local  revenue
decreased $4.7 million primarily due to $3.1 million related to continued losses
of access lines.  Enhanced services revenue increased $2.6 million,  as compared
with the  prior  year  period,  primarily  due to sales  of  additional  feature
packages.

Local  services  revenue for the nine months ended  September 30, 2004 decreased
$4.1  million  or 1% as  compared  with the prior  year  period.  Local  revenue
decreased  $11.8  million  primarily  due to $5.0  million  related to continued
losses of access lines, the termination of an operator services contract of $3.2
million and $2.0 million in decreased local measured service  revenue.  Enhanced
services revenue increased $7.8 million, as compared with the prior year period,
primarily due to sales of additional  feature packages.  Economic  conditions or
increasing  competition  could make it more  difficult  to sell our packages and
bundles and cause us to lower our prices for those products and services,  which
would adversely affect our revenues.

                                       33

Long Distance and Data Services
Long distance and data services revenue for the three months ended September 30,
2004  increased  $5.9  million or 8%, as  compared  with the prior  year  period
primarily due to growth of $8.4 million  related to data services (data includes
DSL) partially offset by decreased long distance revenue of $2.6 million because
of a 22% decline in the average rate per minute.  Long distance  minutes of use,
however,  grew 15% as a result of new long distance products we started offering
earlier this year that drove both market penetration and minutes of use.

Long distance and data services  revenue for the nine months ended September 30,
2004  increased  $9.9  million or 4%, as  compared  with the prior  year  period
primarily due to growth of $22.6 million related to data services (data includes
DSL)  partially  offset by  decreased  long  distance  revenue of $12.7  million
primarily attributable to a 20% decline in the average rate per minute. Our long
distance  revenues  could  decrease  in the future  due to lower  long  distance
minutes of use because consumers are increasingly using their wireless phones or
calling  cards to make long  distance  calls and lower  average rates per minute
because of unlimited and packages of minutes for long distance  plans. We expect
these  factors will  continue to  adversely  affect our long  distance  revenues
during the remainder of 2004.

Directory Services
Directory  revenue for the nine months ended  September 30, 2004  increased $2.4
million or 3%, as  compared  with the prior year  period due to growth in yellow
pages advertising.

Other
Other  revenue for the nine months  ended  September  30,  2004  increased  $6.5
million or 9%, as compared  with the prior year period  primarily  due to a $4.4
million  carrier  dispute  settlement,  $3.0 million in  increased  conferencing
revenue and a decline in bad debt expense of $2.6 million, partially offset by a
decrease of $3.2 million in sales of customer premise equipment.

ELI revenue for the three and nine months  ended  September  30, 2004  decreased
$1.2 million, or 3%, and $8.0 million, or 6%,  respectively,  as compared to the
prior year  period  primarily  due to lower  demand  and  prices  for  long-haul
services.


                            GAS AND ELECTRIC REVENUE

      ($ in thousands)             For the three months ended September 30,       For the nine months ended September 30,
                                --------------------------------------------  -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ---------- ----------- -----------  --------  ----------- ----------- ------------ ----------
                                                                                               
      Gas revenue                     $ -    $ 18,005   $ (18,005)   -100%     $     -    $ 137,686   $ (137,686)     -100%
      Electric revenue                $ -    $ 25,042   $ (25,042)   -100%     $ 9,735    $  92,603   $  (82,868)      -89%

We did not have any gas or electric  operations  in the  quarter  ended June 30,
2004 due to the sales of our  Vermont  Electric  division,  The Gas  Company  in
Hawaii, and our Arizona gas and electric divisions.

Electric  revenue for the nine months ended  September 30, 2004 decreased  $82.9
million,  or 89%, as compared with the prior year period.  We completed the sale
of our remaining electric utility property on April 1, 2004. We have sold all of
our electric operations and as a result will have no operating results in future
periods for these businesses.


                                COST OF SERVICES

      ($ in thousands)           For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ------------ ----------- ----------- ----------
                                                                                                
      Network access              $ 51,273    $ 57,133    $ (5,860)    -10%   $ 151,109   $ 171,816    $ (20,707)      -12%
      Gas purchased                      -      12,324     (12,324)   -100%           -      82,311      (82,311)     -100%
      Electric energy and
        fuel oil purchased               -      16,412     (16,412)   -100%       5,523      58,498      (52,975)      -91%
                                ----------- ----------- -----------          ----------- ----------- ------------
                                  $ 51,273    $ 85,869   $ (34,596)    -40%   $ 156,632   $ 312,625   $ (155,993)      -50%
                                =========== =========== ===========          =========== =========== ============

                                       34

Network access  expenses for the three months ended September 30, 2004 decreased
$5.9 million,  or 10%, as compared  with the prior year period  primarily due to
decreased  costs  in long  distance  access  expense  related  to  rate  changes
partially  offset by increased  long distance  usage and greater demand for data
products in the ILEC sector.  Network access  expenses for the nine months ended
September 30, 2004 decreased  $20.7 million,  or 12%, as compared with the prior
year period  primarily due to decreased  costs in long distance  access  expense
related to rate changes partially offset by increased circuit expense associated
with additional  data product sales in the ILEC sector.  ELI costs have declined
due to a drop in demand coupled with improved network cost  efficiencies.  If we
continue  to  increase  our sales of data  products  such as DSL or  expand  the
availability  of our unlimited  calling plans,  our network access expense could
increase.

We did not have any gas or electric  operations in the quarter  ended  September
30, 2004 due to the sales of our Vermont Electric  division,  The Gas Company in
Hawaii, and our Arizona gas and electric divisions.

Electric energy and fuel oil purchased for the nine months ended September, 2004
decreased  $53.0  million,  or 91%, as compared  with the prior year period.  We
completed the sale of our remaining  electric utility property on April 1, 2004.
We have  sold  all of our  electric  operations  and as a  result  will  have no
operating results in future periods for these businesses.


                            OTHER OPERATING EXPENSES

($ in thousands)                 For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ----------- ----------- ------------ ----------
                                                                                                 
Operating expenses               $ 156,571   $ 165,356   $  (8,785)     -5%   $ 473,445   $ 521,116    $ (47,671)       -9%
Taxes other than income taxes       20,000      26,095      (6,095)    -23%      72,015      84,982      (12,967)      -15%
Sales and marketing                 28,357      28,683        (326)     -1%      85,643      82,492        3,151         4%
                                ----------- ----------- -----------          ----------- ----------- ------------
                                 $ 204,928   $ 220,134   $ (15,206)     -7%   $ 631,103   $ 688,590    $ (57,487)       -8%
                                =========== =========== ===========          =========== =========== ============

Operating  expenses for the three months ended September 30, 2004 decreased $8.8
million,  or 5%,  as  compared  with the  prior  year  period  primarily  due to
decreased  operating  expenses in the public services sector due to the sales of
our Vermont Electric  division,  The Gas Company in Hawaii,  and our Arizona gas
and electric divisions and increased  operating  efficiencies and a reduction of
personnel  in the ELI sector  partially  offset by higher  payroll and  employee
benefits expenses in the ILEC sector.

Operating  expenses for the nine months ended September 30, 2004 decreased $47.7
million,  or 9%,  as  compared  with the  prior  year  period  primarily  due to
decreased  operating  expenses in the public services sector due to the sales of
our Vermont Electric  division,  The Gas Company in Hawaii,  and our Arizona gas
and electric divisions and increased  operating  efficiencies and a reduction of
personnel in the ELI sector.  We routinely review our operations,  personnel and
facilities  to  achieve  greater  efficiencies.  These  reviews  may  result  in
reductions in personnel and an increase in severance costs.

Included in  operating  expenses  is stock  compensation  expense.  Compensation
arrangements entered into in connection with management succession and strategic
alternatives  will result in stock  compensation  expense of approximately  $5.2
million in 2005, $5.1 million in 2006 and $1.0 million in 2007.

Included in operating  expenses is pension  expense.  In future periods,  if the
value of our pension assets decline and/or projected benefit costs increase,  we
may have increased pension expenses. Based on current assumptions and plan asset
values, we estimate that our pension expense will decrease from $12.4 million in
2003  to  approximately  $3.0  million  - $4.0  million  in  2004  and  that  no
contribution  to our  pension  plans  will be  required  to be made by us to the
pension plan in 2004. In addition,  as medical  costs  increase the costs of our
postretirement  benefit costs also increase.  Our retiree medical costs for 2003
were $16.9 million and our current estimate for 2004 is $17.0 - $19.0 million.

Taxes other than income  taxes for the three  months  ended  September  30, 2004
decreased $6.1 million, or 23%, as compared with the prior year period primarily
due to decreased  property taxes in the public  services sector due to the sales
of our Vermont Electric division, The Gas Company in Hawaii, and our Arizona gas
and electric  divisions of $2.2 million and lower gross  receipts  taxes of $4.9
million in the ILEC sector  partially  offset by higher  payroll  and  franchise
taxes of $2.4 million.

Taxes  other than  income  taxes for the nine months  ended  September  30, 2004
decreased  $13.0  million,  or 15%,  as  compared  with the  prior  year  period
primarily due to decreased  property taxes in the public  services sector due to
the sales of our Vermont Electric  division,  The Gas Company in Hawaii, and our
Arizona gas and electric divisions of $11.6 million.

                                       35

Sales and  marketing  expenses  for the nine  months  ended  September  30, 2004
increased $3.2 million,  or 4%, as compared with the prior year period primarily
due to increased costs in the ILEC sector.


                      DEPRECIATION AND AMORTIZATION EXPENSE

      ($ in thousands)           For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ----------- ----------- ------------ ----------
                                                                                                 
      Depreciation  expense      $ 109,750   $ 120,012   $ (10,262)     -9%   $ 334,760   $ 345,577    $ (10,817)       -3%
      Amortization expense          31,630      31,866        (236)     -1%      94,890      95,208         (318)        0%
                                ----------- ----------- -----------          ----------- ----------- ------------
                                 $ 141,380   $ 151,878   $ (10,498)     -7%   $ 429,650   $ 440,785    $ (11,135)       -3%
                                =========== =========== ===========          =========== =========== ============

Depreciation  expense for the three and nine  months  ended  September  30, 2004
decreased  $10.3 million,  or 9%, and $10.8  million,  or 3%,  respectively,  as
compared to the prior year because the net asset base is declining.



 RESERVE FOR TELECOMMUNICATIONS BANKRUPTCIES / RESTRUCTURING AND OTHER EXPENSES /
            MANAGEMENT SUCCESSION AND STRATEGIC ALTERNATIVES EXPENSES

($ in thousands)                 For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ----------- ----------- ------------ ----------
Reserve for telecommunications
                                                                                                
  bankruptcies                     $      -       $ -    $      -        -    $     -     $ 2,260     $ (2,260)     -100%
Restructuring and other expenses   $      -       $ -    $      -        -    $     -     $ 9,950     $ (9,950)     -100%
Management succession and
  strategic alternatives expenses  $ 75,858       $ -    $ 75,858     100%    $ 90,632    $     -     $ 90,632       100%

During the second quarter 2003, we reserved  approximately $2.3 million of trade
receivables  with  Touch  America  as a result  of Touch  America's  filing  for
bankruptcy.  These receivables were generated as a result of providing  ordinary
course telecommunication  services. If other  telecommunications  companies file
for bankruptcy we may have additional significant reserves in future periods.

Restructuring  and other expenses for 2003 primarily consist of expenses related
to reductions in personnel at our  telecommunications  operations  and the write
off of software no longer useful.

Management succession and strategic  alternatives expenses in 2004 include a mix
of cash retention payments,  equity awards and severance agreements (see Note 12
for a complete discussion).



 INVESTMENT AND OTHER INCOME (LOSS), NET / INTEREST EXPENSE / INCOME TAX EXPENSE (BENEFIT)

      ($ in thousands)            For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                ----------- ----------- ----------- -------- ----------- ----------- ------------ ----------
      Investment and other
                                                                                                 
        income (loss), net        $ (13,651)  $ (24,277)  $  10,626      44%   $  16,856   $  55,132    $ (38,276)      -69%
      Interest expense            $  90,864   $ 103,124   $ (12,260)    -12%   $ 286,298   $ 318,836    $ (32,538)      -10%
      Income tax expense
        (benefit)                 $ (21,271)  $  (7,210)  $ (14,061)    195%   $  15,123   $  57,150    $ (42,027)      -74%

Investment and other income (loss), net for the three months ended September 30,
2004  increased  $10.6  million,  or 44%, as compared with the prior year period
primarily due to gains on sales of assets in 2004 of $10.7  million  compared to
losses on sales of  assets  of $16.8  million  in 2003,  partially  offset by an
increase in premiums paid on debt  repurchases  of $12.8 million due to the 2004
repurchase of our debt.

Investment and other income (loss),  net for the nine months ended September 30,
2004 decreased  $38.3  million,  or 69%, as compared with the prior year period.
The  decrease  is  primarily  due to gains on  sales of  assets  in 2004 of $9.4
million  compared  to losses on sales of assets  of $11.8  million  in 2003,  an
increase of $19.2  million in income  from the  expiration  of certain  retained
liabilities at less than face value, which are associated with customer advances
for  construction  from our disposed water  properties,  partially  offset by an
increase in premiums  paid on debt  repurchases  of $9.4 million due to the 2004
repurchase of our debt, and the recognition in 2003 of $65.7 million in non-cash
pre-tax  gains  related  to a capital  lease  termination  and a  capital  lease
restructuring at ELI.

                                       36

Interest  expense for the three months ended  September 30, 2004 decreased $12.3
million,  or 12%, as compared  with the prior year period  primarily  due to the
retirement  of debt.  During the three months ended  September  30, 2004, we had
average long-term debt (excluding equity units and convertible  preferred stock)
outstanding  of $4.2 billion  compared to $4.4  billion  during the three months
ended  September 30, 2003.  Our composite  average  borrowing rate for the three
months  ended  September  30, 2004 as compared  with the prior year period was 8
basis points lower, decreasing from 8.08% to 8.0%.

Interest  expense for the nine months ended  September 30, 2004 decreased  $32.5
million,  or 10%, as compared  with the prior year period  primarily  due to the
retirement  of debt.  During the nine months ended  September  30, 2004,  we had
average long-term debt (excluding equity units and convertible  preferred stock)
outstanding  of $4.2  billion  compared to $4.6  billion  during the nine months
ended  September 30, 2003.  Our composite  average  borrowing  rate for the nine
months  ended  September  30, 2004 as compared  with the prior year period was 3
basis points lower, decreasing from 8.09% to 8.06%.

Income taxes  decreased  $14.1  million for the third  quarter of 2004 and $42.0
million,  or 74%, for the nine months ended  September 30, 2004 as compared with
the prior year periods primarily due to changes in taxable income. The effective
tax rate for the first nine months of 2004 was 21.5% as compared  with 33.8% for
the first nine months of 2003.  Our  effective tax rate has declined as a result
of the  completion  of audits with federal and state taxing  authorities  in the
third quarter 2004 and changes in the structure of certain of our subsidiaries.

Our income tax expense is  computed  utilizing  an  estimated  annual  effective
income tax rate in accordance  with Accounting  Principles  Board Opinions (APB)
No. 28, "Interim Financial  Reporting." The tax rate is computed using estimates
as to the  Company's  net income before income taxes for the entire year and the
impact of estimated permanent book tax differences relative to that forecast.


                               LOSS ON IMPAIRMENT

      ($ in thousands)           For the three months ended September 30,       For the nine months ended September 30,
                                -------------------------------------------- -----------------------------------------------
                                   2004       2003       $ Change   % Change    2004        2003      $ Change    % Change
                                --------- ------------- ----------- -------- ----------- ----------- ------------ ----------
                                                                                             
       Loss on impairment          $  -     $ 4,000      $ (4,000)    -100%     $     -    $ 4,000    $ (4,000)     -100%


During the third quarter of 2003, we recognized an additional  non-cash  pre-tax
impairment loss of $4.0 million related to our Vermont  property,  such that the
net assets were written down to our best  estimate of the net  realizable  value
upon sale. As of April 1, 2004, we sold all of these properties.

                                       37

Item 3.  Quantitative and Qualitative Disclosures about Market Risk
         ----------------------------------------------------------

Disclosure of primary market risks and how they are managed
We are exposed to market risk in the normal  course of our  business  operations
due to ongoing  investing  and  funding  activities.  Market  risk refers to the
potential  change  in fair  value  of a  financial  instrument  as a  result  of
fluctuations in interest rates and equity and commodity  prices.  We do not hold
or issue  derivative  instruments,  derivative  commodity  instruments  or other
financial instruments for trading purposes. As a result, we do not undertake any
specific  actions to cover our  exposure to market risks and we are not party to
any  market  risk  management  agreements  other  than in the  normal  course of
business or to hedge  long-term  interest  rate risk.  Our  primary  market risk
exposures are interest rate risk and equity and commodity price risk as follows:

Interest Rate Exposure

Our exposure to market risk for changes in interest  rates relates  primarily to
interest on our long-term debt and capital lease obligations. The long term debt
and  capital  lease  obligations   include  various   instruments  with  various
maturities and weighted average interest rates.

Our  objectives  in managing our  interest  rate risk are to limit the impact of
interest  rate  changes  on  earnings  and cash  flows and to lower our  overall
borrowing costs. To achieve these objectives,  a majority of our borrowings have
fixed interest rates. Consequently,  we have limited material future earnings or
cash flow  exposures  from changes in interest  rates on our long-term  debt and
capital lease  obligations.  A hypothetical 10% adverse change in interest rates
would  increase  the amount that we pay on our  variable  obligations  and could
result in  fluctuations in the fair value of our fixed rate  obligations.  Based
upon our overall  interest  rate  exposure at  September  30,  2004, a near-term
change in interest rates would not materially affect our consolidated  financial
position, results of operations or cash flows.

In order to  manage  our  interest  rate risk  exposure,  we have  entered  into
interest  rate  swap  agreements.  Under the  terms of the  agreements,  we make
semi-annual,  floating  interest rate interest payments based on six month LIBOR
and receive a fixed rate on the notional amount.

Sensitivity analysis of interest rate exposure
At September 30, 2004,  the fair value of our  long-term  debt and capital lease
obligations was estimated to be approximately $4.4 billion, based on our overall
weighted  average rate of 8.04% and our overall  weighted  maturity of 12 years.
There has been no material change in the weighted average maturity applicable to
our obligations  since December 31, 2003. The overall  weighted average interest
rate  decreased  approximately  5 basis  points  during the first nine months of
2004. A  hypothetical  increase of 80 basis points (10% of our overall  weighted
average  borrowing rate) would result in an approximate  $209.1 million decrease
in the fair value of our fixed rate obligations.

Equity Price Exposure

Our exposure to market risks for changes in equity  prices is minimal and, as of
September 30, 2004, is limited to our investment in Adelphia.

As of September  30, 2004 and December 31, 2003,  we owned  3,059,000  shares of
Adelphia  common  stock.  The  stock  price of  Adelphia  was $0.38 and $0.55 at
September 30, 2004 and December 31, 2003, respectively.

On August 13, 2004, we sold our entire 1,333,500 shares of D & E Communications,
Inc. (D & E) for approximately $13.3 million in cash.

On September  3, 2004,  we sold our entire  holdings of  2,605,908  common share
equivalents  in Hungarian  Telephone  and Cable Corp.  (HTCC) for  approximately
$13.2 million in cash.

Sensitivity analysis of equity price exposure
At September 30, 2004,  the fair value of the equity  portion of our  investment
portfolio  was  estimated to be $1.2  million.  A  hypothetical  10% decrease in
quoted market  prices would result in an  approximate  $120,000  decrease in the
fair value of the equity portion of our investment portfolio.

Disclosure of limitations of sensitivity analysis
Certain  shortcomings  are  inherent in the method of analysis  presented in the
computation  of fair value of financial  instruments.  Actual  values may differ
from those presented should market  conditions vary from assumptions used in the
calculation of the fair value.  This analysis  incorporates only those exposures
that exist as of September  30, 2004.  It does not consider  those  exposures or
positions, which could arise after that date. As a result, our ultimate exposure
with respect to our market risks will depend on the exposures  that arise during
the period and the fluctuation of interest rates and quoted market prices.

                                       38

Item 4.   Controls and Procedures
          -----------------------

(a) Evaluation of disclosure controls and procedures
We carried out an evaluation,  under the supervision and with the  participation
of our management,  regarding the  effectiveness  of the design and operation of
our  disclosure  controls  and  procedures.  Based  upon  this  evaluation,  our
principal executive officer and principal financial officer concluded, as of the
end of the  period  covered  by  this  report,  September  30,  2004,  that  our
disclosure controls and procedures are effective.

(b) Changes in internal control over financial reporting
We reviewed our internal control over financial reporting at September 30, 2004.
There have been no changes in our  internal  control  over  financial  reporting
identified  in an  evaluation  thereof  that  occurred  during the third  fiscal
quarter of 2004, that materially  affected or is reasonably likely to materially
affect our internal control over financial reporting.

                           PART II. OTHER INFORMATION

                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES

Item 1.   Legal Proceedings
          -----------------

There  have  been  no  material  changes  to  our  legal  proceedings  from  the
information  provided in Item 1. Legal  Proceedings  included  in our  Quarterly
Report on Form 10-Q for the period ended June 30, 2004.

We are party to other  legal  proceedings  arising in the  normal  course of our
business.  The outcome of individual  matters is not  predictable.  However,  we
believe that the ultimate  resolution  of all such  matters,  after  considering
insurance  coverage,  will not have a material  adverse  effect on our financial
position, results of operations, or our cash flows.

Item 5.   Other Information
          -----------------

On October  29,  2004,  we  entered  into a new  $250.0  million  line of credit
pursuant to a Competitive  Advance Revolving Credit Facility Agreement among us,
the lenders party to the  agreement,  Bank of America,  N.A., as  administrative
agent and issuing bank,  JPMorgan  Chase Bank, as  Syndication  Agent and Morgan
Stanley Bank,  Deutsche Bank Trust Company Americas,  the Royal Bank of Scotland
PLC, and UBS Loan Finance LLC, as co-documentation  agents. The maturity date of
the new facility is October 29, 2009.

The  new  facility  permits  borrowings  at  interest  rates  equal  to (i)  the
eurodollar base rate, plus an applicable rate or a margin,  or (ii) an alternate
base rate.  Associated  facility fees for the new credit facility vary depending
on our leverage ratio and were 0.375% as of October 29, 2004. During the term of
the new credit facility we may borrow, repay and re-borrow funds. The new credit
facility is available for general corporate purposes but may not be used to fund
dividend payments. There are no outstanding borrowings under the new facility as
of the date of this report.

The new facility contains, among other things, conditions precedent to borrowing
(including absence of a material adverse change), covenants, representations and
warranties  and events of default  customary for  facilities of this type.  Such
covenants  include certain  restrictions on incurrence of secured  indebtedness,
mergers and sales of assets.  The new credit  facility  also  contains a maximum
leverage ratio covenant.  Under the leverage ratio covenant,  we are required to
maintain a ratio of (i) total  indebtedness  minus cash and cash  equivalents in
excess of $50.0 million to (ii) consolidated  adjusted EBITDA (as defined in the
agreement)  over the last four quarters no greater than 4.50 to 1.00 through the
term of the credit facility.  Although the new credit facility is unsecured,  it
will be equally  and  ratable  secured by certain  liens and equally and ratable
guaranteed  by certain of our  subsidiaries  if we issue debt that is secured or
guaranteed.

Under certain  conditions the lending  commitments under the new facility may be
terminated by the lenders and amounts  outstanding under the new facility may be
accelerated.  Bankruptcy and insolvency  events with respect to us or certain of
our subsidiaries will result in an automatic  termination of lending commitments
and acceleration of the indebtedness  under the new facility.  Subject to notice
and cure  periods  in  certain  cases,  other  events of  default  under the new
facility will result in termination of lending  commitments and  acceleration of
indebtedness  under the new  facility at the option of the  lenders.  Such other
events of default  include  failure to pay any  principal  when due,  failure to
comply with covenants,  breach of  representations or warranties in any material
respect, non-payment or acceleration of our and our subsidiaries' other material
debt or a change of control of our  company.  A complete  copy of the new credit
facility agreement has been filed as an exhibit to this Form 10-Q.

The new credit  facility  replaces  the  $805.0  million  lines of credit  under
Competitive  Advance and Revolving Credit Facility  Agreements dated October 24,
2001. As of the time of the cancellation,  there were no outstanding  borrowings
under the lines of credit.

                                       39

Item 6.  Exhibits and Reports on Form 8-K
         --------------------------------

a)       Exhibits:

         3.200.5  By-laws of Citizens Communications Company, as amended through
                  July 10, 2004.

         10.16    Employment Agreement between Citizens  Communications  Company
                  and  Mary A. Wilderotter, effective November 1, 2004.

         10.17    Employment Agreement  between Citizens  Communications Company
                  and Jerry Elliott,  effective September 1, 2004.

         10.18    Employment  Agreement  between Citizens Communications Company
                  and Robert Larson, effective September 1, 2004.

         10.19    Competitive  Advance  and  Revolving Credit Facility Agreement
                  for $250,000,000 dated October 29, 2004.

         31.1     Certification of Principal Executive Officer pursuant to  Rule
                  13a-14(a) under the Securities Exchange Act of 1934.

         31.2     Certification of Principal Financial Officer  pursuant to Rule
                  13a-14(a) under the Securities Exchange Act of 1934.

         32.1     Certification of Chief Executive Officer pursuant to 18 U.S.C.
                  Section  1350,  as  adopted  pursuant  to  Section 906  of the
                  Sarbanes-Oxley Act of 2002.

         32.2     Certification of Chief Financial Officer pursuant to 18 U.S.C.
                  Section  1350,  as  adopted  pursuant  to  Section 906  of the
                  Sarbanes-Oxley Act of 2002.

         99.1     Disclaimed Employment and Retention Agreement between  Michael
                  G. Harris and Citizens  Communications Company, effective June
                  1, 2004.

b)        Reports on Form 8-K:

          We  filed  a Form  8-K on  July  8,  2004  under  Item  11  "Temporary
          Suspension  of Trading  Under  Registrant's  Employee  Benefit  Plan",
          announcing the blackout period associated with the Company's  election
          to change the record keeper for the Citizens 401(k) Savings Plan.

          We filed on Form 8-K on July 12, 2004 under Item 5 "Other  Events",  a
          press release announcing the completion of our review of financial and
          strategic alternatives.

          We furnished  on Form 8-K on August 3, 2004 under Item 12  "Disclosure
          of Results of  Operations  and Financial  Condition",  a press release
          announcing  our earnings for the quarter and six months ended June 30,
          2004.

          We filed on Form 8-K on August 5, 2004 under Item 5 "Other Events",  a
          press release announcing the expected reset interest rate on our 6.75%
          Senior Notes.

                                       40

          We filed on Form 8-K on September 21, 2004 under Item 1.01 "Entry into
          Material Definitive Agreements",  Item 5.02 "Departure of Directors or
          Principal  Officers;  Election of Directors;  Appointment of Principal
          Officers" and Item 8.01 "Other  Events",  information  concerning  the
          entry by the Company into employment agreements and the appointment of
          Mary A.  Wilderotter as President and Chief  Executive  Officer of the
          Company,  including  a  press  release  announcing  Ms.  Wilderotter's
          appointment.

          We filed on Form 8-K on September 27, 2004 under Item 5.02  "Departure
          of Directors or Principal Officers; Election of Directors; Appointment
          of  Principal  Officers"  and Item 8.01  "Other  Events" and Item 9.01
          "Financial  Statements  and  Exhibits",   information  concerning  the
          resignation  of Leonard Tow as Director and Chairman of the  Company's
          Board of Directors, and the resignation of Claire Tow, Mr. Tow's wife,
          as a Director of the  Company,  including a press  release  announcing
          these events.

          We filed on Form 8-K on September 30, 2004 under Item 5.02  "Departure
          of Directors or Principal Officers; Election of Directors; Appointment
          of  Principal  Officers"  and Item 8.01  "Other  Events" and Item 9.01
          "Financial  Statements  and  Exhibits",   information  concerning  the
          appointment  of  Rudy J.  Graf  Chairman  of the  Company's  Board  of
          Directors,  and  the  election  of  Mary A.  Wilderotter,  who  became
          President  and Chief  Executive  Officer of the Company on November 1,
          2004, and Jerry Elliott,  Executive Vice President and Chief Financial
          Officer of the  Company to the Board of  Directors,  including a press
          release announcing these events.

                                       41



                CITIZENS COMMUNICATIONS COMPANY AND SUBSIDIARIES
                                    SIGNATURE



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.






                         CITIZENS COMMUNICATIONS COMPANY
                         -------------------------------
                                  (Registrant)


                           By:   /s/ Robert J. Larson
                              --------------------------------
                                     Robert J. Larson
                                     Senior Vice President and
                                     Chief Accounting Officer






Date: November 4, 2004


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