UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q _X_ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2003 OR ___TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from N/A to N/A ----- ----- COMMISSION FILE NUMBER 1-5046 CNF Inc. Incorporated in the State of Delaware I.R.S. Employer Identification No. 94-1444798 3240 Hillview Avenue, Palo Alto, California 94304 Telephone Number (650) 494-2900 Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days. Yes X No ---- ---- Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes X No ---- ---- Number of shares of Common Stock, $.625 par value, outstanding as of October 31, 2003: 49,723,765 CNF INC. FORM 10-Q Quarter Ended September 30, 2003 _______________________________________________________________________ _______________________________________________________________________ INDEX PART I. FINANCIAL INFORMATION Page Item 1. Financial Statements Consolidated Balance Sheets - September 30, 2003 and December 31, 2002 3 Statements of Consolidated Income - Three and Nine Months Ended September 30, 2003 and 2002 5 Statements of Consolidated Cash Flows - Nine Months Ended September 30, 2003 and 2002 6 Notes to Consolidated Financial Statements 7 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 17 Item 4. Controls and Procedures 31 PART II. OTHER INFORMATION Item 1. Legal Proceedings 32 Item 6. Exhibits and Reports on Form 8-K 34 Signatures 35 PAGE 3 PART I. FINANCIAL INFORMATION ITEM 1. Financial Statements CNF INC. CONSOLIDATED BALANCE SHEETS (Dollars in thousands) September 30, 2003 December 31, (Unaudited) 2002 ------------- ------------ ASSETS Current Assets Cash and cash equivalents $ 326,286 $ 270,404 Trade accounts receivable, net 766,587 716,037 Other accounts receivable 72,947 129,535 Operating supplies, at lower of average cost or market 17,684 19,612 Prepaid expenses 47,275 43,885 Deferred income taxes 77,471 89,015 ------------- ------------ Total Current Assets 1,308,250 1,268,488 ------------- ------------ Property, Plant and Equipment, at Cost Land 161,678 162,767 Buildings and leasehold improvements 781,745 769,536 Revenue equipment 636,981 609,631 Other equipment 374,499 377,110 ------------- ------------ 1,954,903 1,919,044 Accumulated depreciation and amortization (964,298) (903,690) ------------- ------------ 990,605 1,015,354 ------------- ------------ Other Assets Deferred charges and other assets 117,097 133,411 Capitalized software, net 71,860 75,674 Goodwill 240,624 240,593 Deferred income taxes - 6,241 ------------- ------------ 429,581 455,919 ------------- ------------ Total Assets $ 2,728,436 $ 2,739,761 ============= ============ The accompanying notes are an integral part of these statements. PAGE 4 CNF INC. CONSOLIDATED BALANCE SHEETS (Dollars in thousands except per share amounts) September 30, 2003 December 31, (Unaudited) 2002 ------------- ------------ LIABILITIES AND SHAREHOLDERS' EQUITY Current Liabilities Accounts payable $ 361,623 $ 356,605 Accrued liabilities (Note 5) 333,719 334,758 Accrued claims costs 128,498 141,632 Accrued aircraft leases and return provision (Note 6) - 27,770 Current maturities of long-term debt and capital leases 14,210 12,289 ------------- ------------ Total Current Liabilities 838,050 873,054 Long-Term Liabilities Long-term debt and guarantees (Note 4) 431,886 447,234 Long-term obligations under capital leases 110,414 110,376 Accrued claims costs 116,465 128,447 Employee benefits 265,805 294,541 Other liabilities and deferred credits 52,067 43,111 Deferred income taxes 17,200 - ------------- ------------ Total Liabilities 1,831,887 1,896,763 ------------- ------------ Commitments and Contingencies (Note 10) Company-Obligated Mandatorily Redeemable Preferred Securities of Subsidiary Trust Holding Solely Convertible Debentures of the Company (Note 8) 125,000 125,000 Shareholders' Equity Preferred stock, no par value; authorized 5,000,000 shares: Series B, 8.5% cumulative, convertible, $.01 stated value; designated 1,100,000 shares; issued 768,930 and 784,007 shares, respectively 8 8 Additional paid-in capital, preferred stock 116,946 119,239 Deferred compensation, Thrift and Stock Plan (59,709) (65,723) ------------- ------------ Total Preferred Shareholders' Equity 57,245 53,524 ------------- ------------ Common stock, $.625 par value; authorized 100,000,000 shares; issued 56,167,320 and 56,046,790 shares, respectively 35,105 35,029 Additional paid-in capital, common stock 347,928 345,054 Retained earnings 548,960 506,816 Deferred compensation, restricted stock (2,434) (3,710) Cost of repurchased common stock (6,484,486 and 6,563,868 shares, respectively) (159,883) (161,841) ------------- ------------ 769,676 721,348 Accumulated Other Comprehensive Loss (Note 7) (55,372) (56,874) ------------- ------------ Total Common Shareholders' Equity 714,304 664,474 ------------- ------------ Total Shareholders' Equity 771,549 717,998 ------------- ------------ Total Liabilities and Shareholders' Equity $2,728,436 $2,739,761 ============= ============ The accompanying notes are an integral part of these statements. PAGE 5 CNF INC. STATEMENTS OF CONSOLIDATED INCOME (Unaudited) (Dollars in thousands except per share amounts) Three Months Ended Nine Months Ended September 30, September 30, ---------------------------- ---------------------------- 2003 2002 2003 2002 ------------ ------------ ------------ ------------ REVENUES $ 1,306,372 $ 1,230,147 $ 3,749,518 $ 3,483,494 Costs and Expenses Operating expenses 1,091,296 1,030,236 3,147,003 2,903,608 Selling, general and administrative expenses 124,568 121,612 366,911 345,833 Depreciation 33,450 34,774 100,178 106,255 ------------ ------------ ------------ ------------ 1,249,314 1,186,622 3,614,092 3,355,696 ------------ ------------ ------------ ------------ OPERATING INCOME 57,058 43,525 135,426 127,798 ------------ ------------ ------------ ------------ Other Income (Expense) Investment income 635 1,221 1,851 4,506 Interest expense (Note 9) (7,274) (5,813) (22,297) (17,336) Dividend requirement on preferred securities of subsidiary trust (Note 8) (1,563) (1,563) (4,689) (4,689) Miscellaneous, net (731) (3,527) (2,618) (7,330) ------------ ------------ ------------ ------------ (8,933) (9,682) (27,753) (24,849) ------------ ------------ ------------ ------------ Income Before Taxes 48,125 33,843 107,673 102,949 Income Tax Benefit (Provision) (21,304) 11,801 (44,528) (15,150) ------------ ------------ ------------ ------------ INCOME FROM CONTINUING OPERATIONS 26,821 45,644 63,145 87,799 Loss from Discontinuance, net of tax (Note 5) - (10,139) - (10,139) ------------ ------------ ------------ ------------ Net Income 26,821 35,505 63,145 77,660 Preferred Stock Dividends 2,030 2,002 6,125 6,050 ------------ ------------ ------------ ------------ NET INCOME AVAILABLE TO COMMON SHAREHOLDERS $ 24,791 $ 33,503 $ 57,020 $ 71,610 ============ ============ ============ ============ Weighted-Average Common Shares Outstanding (Note 1) Basic 49,549,338 49,226,241 49,480,305 49,077,089 Diluted 56,641,421 56,755,010 56,634,040 56,700,280 Earnings per Common Share (Note 1) Basic Net Income from Continuing Operations $ 0.50 $ 0.89 $ 1.15 $ 1.67 Loss from Discontinuance, net of tax - (0.21) - (0.21) ------------ ------------ ------------ ------------ Net Income Available to Common Shareholders $ 0.50 $ 0.68 $ 1.15 $ 1.46 ============ ============ ============ ============ Diluted Net Income from Continuing Operations $ 0.46 $ 0.79 $ 1.08 $ 1.51 Loss from Discontinuance, net of tax - (0.18) - (0.18) ------------ ------------ ------------ ------------ Net Income Available to Common Shareholders $ 0.46 $ 0.61 $ 1.08 $ 1.33 ============ ============ ============ ============ The accompanying notes are an integral part of these statements. PAGE 6 CNF INC. STATEMENTS OF CONSOLIDATED CASH FLOWS (Dollars in thousands) Nine Months Ended September 30, ---------------------------- 2003 2002 ------------ ------------ Cash and Cash Equivalents, Beginning of Period $ 270,404 $ 400,763 Operating Activities Net income 63,145 77,660 Adjustments to reconcile net income to net cash provided by operating activities: Discontinued operations, net of tax - 10,139 Depreciation and amortization, net of accretion 112,573 120,833 Increase in deferred income taxes 34,797 82,057 Amortization of deferred compensation 7,164 6,513 Provision for uncollectible accounts 10,258 11,921 Equity in earnings of joint venture (15,358) (13,267) Loss (Gain) on sales of property and equipment, net 1,135 (12,713) Loss from equity ventures 3,716 918 Changes in assets and liabilities: Receivables (577) (93,172) Prepaid expenses (3,390) 4,313 Accounts payable 7,640 15,971 Accrued incentive compensation (30,989) 61,552 Accrued liabilities, excluding accrued incentive compensation 33,896 18,619 Accrued claims costs (25,116) 5,714 Income taxes - (21,501) Employee benefits (30,936) (47,555) Accrued aircraft leases and return provision (26,269) (189,840) Deferred charges and credits 28,321 8,879 Other 6,650 2,163 ------------ ------------ Net Cash Provided by Operating Activities 176,660 49,204 ------------ ------------ Investing Activities Capital expenditures (84,135) (67,416) Software expenditures (10,872) (10,354) Proceeds from sales of property and equipment, net 7,388 12,017 ------------ ------------ Net Cash Used in Investing Activities (87,619) (65,753) ------------ ------------ Financing Activities Net repayment of long-term debt, guarantees and capital leases (10,104) (30,951) Proceeds from exercise of stock options 2,702 5,500 Payments of common dividends (14,876) (14,728) Payments of preferred dividends (10,192) (10,484) ------------ ------------ Net Cash Used in Financing Activities (32,470) (50,663) ------------ ------------ Net Cash Provided by (Used in) Continuing Operations 56,571 (67,212) ------------ ------------ Net Cash Provided by (Used in) Discontinued Operations (689) 4,699 ------------ ------------ Increase (Decrease) in Cash and Cash Equivalents 55,882 (62,513) ------------ ------------ Cash and Cash Equivalents, End of Period $ 326,286 $ 338,250 ============ ============ The accompanying notes are an integral part of these statements. PAGE 7 CNF INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. Principal Accounting Policies Basis of Presentation Pursuant to the rules and regulations of the Securities and Exchange Commission, the accompanying consolidated financial statements of CNF Inc. and its wholly owned subsidiaries ("CNF") have been prepared by CNF, without audit by independent public accountants. In the opinion of management, the consolidated financial statements include all normal recurring adjustments necessary to present fairly the information required to be set forth therein. Certain information and note disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted from these statements pursuant to such rules and regulations and, accordingly, should be read in conjunction with the consolidated financial statements included in CNF's 2002 Annual Report on Form 10-K. Earnings per Share Basic earnings per common share ("EPS") from continuing operations is computed by dividing reported net income from continuing operations (after deduction of preferred stock dividends) by the weighted-average common shares outstanding. The calculation of diluted EPS is calculated as follows: (Dollars in thousands except Three Months Ended Nine Months Ended per share data) September 30, September 30, ---------------------- ---------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Earnings: Net income from continuing operations $ 24,791 $ 43,642 $ 57,020 $ 81,749 Add-backs: Dividends on preferred stock, net of replacement funding 315 278 1,006 871 Dividends on preferred securities of subsidiary trust, net of tax 954 954 2,862 2,862 ---------- ---------- ---------- ---------- $ 26,060 $ 44,874 $ 60,888 $ 85,482 ========== ========== ========== ========== Shares: Weighted-average common shares outstanding 49,549,338 49,226,241 49,480,305 49,077,089 Stock options 346,956 627,607 408,608 722,029 Series B preferred stock 3,620,127 3,776,162 3,620,127 3,776,162 Preferred securities of subsidiary trust 3,125,000 3,125,000 3,125,000 3,125,000 ---------- ---------- ---------- ---------- 56,641,421 56,755,010 56,634,040 56,700,280 ========== ========== ========== ========== Diluted earnings per share from continuing operations $ 0.46 $ 0.79 $ 1.08 $ 1.51 ========== ========== ========== ========== Stock-Based Compensation Officers and non-employee directors have been granted options under CNF's stock option plans to purchase common stock of CNF at prices equal to the market value of the stock on the date of grant. CNF accounts for stock-based compensation utilizing the intrinsic value method in accordance with the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees." Accordingly, no compensation expense is recognized for fixed option plans because the exercise prices of employee stock options equal or exceed the market prices of the underlying stock on the dates of grant. PAGE 8 The following table sets forth the effect on net income and earnings per share from continuing operations if CNF had applied the fair-value based method and recognition provisions of SFAS 123, " Accounting for Stock-Based Compensation," to stock-based compensation: (Dollars in thousands, Three months ended Nine months ended except per share data) September 30, September 30, ---------------------- ---------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Net income from continuing operations, as reported $ 24,791 $ 43,642 $ 57,020 $ 81,749 Additional compensation cost, net of tax, that would have been included in net income if the fair-value method had been applied (2,411) (2,186) (6,863) (6,265) ---------- ---------- ---------- ---------- Pro forma net income from continuing operations as if the fair-value method had been applied $ 22,380 $ 41,456 $ 50,157 $ 75,484 ========== ========== ========== ========== Earnings per share from continuing operations: Basic: As reported $ 0.50 $ 0.89 $ 1.15 $ 1.67 ========== ========== ========== ========== Pro Forma $ 0.45 $ 0.84 $ 1.01 $ 1.54 ========== ========== ========== ========== Diluted: As reported $ 0.46 $ 0.79 $ 1.08 $ 1.51 ========== ========== ========== ========== Pro Forma $ 0.42 $ 0.75 $ 0.95 $ 1.40 ========== ========== ========== ========== These pro-forma effects of applying SFAS 123 may not be indicative of future amounts. New Accounting Standards In November 2002, the FASB issued Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" ("FIN 45"). During the quarter ended December 31, 2002, CNF adopted the disclosure provisions of FIN 45, which require increased disclosure of guarantees, including those for which likelihood of payment is remote. FIN 45 also requires that, upon issuance of a guarantee, the guarantor must recognize a liability for the fair value of the obligation it assumes under that guarantee. The initial recognition and measurement provisions of FIN 45 are to be applied on a prospective basis to guarantees issued or modified after December 31, 2002. CNF adopted FIN 45 with no material impact. In January 2003, the FASB issued Interpretation No. 46, "Consolidation of Variable Interest Entities: an Interpretation of ARB No. 51" ("FIN 46"). FIN 46 addresses consolidation by business enterprises of entities in which equity investors do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. Variable interest entities are required to be consolidated by their primary beneficiaries if they do not effectively disperse risks among parties involved. The primary beneficiary of a variable interest entity is the party that absorbs a majority of the entity's expected losses or receives a majority of its expected residual returns. The consolidation requirements of FIN 46 apply immediately to variable interest entities created or modified after January 31, 2003 and apply to existing entities in the first fiscal year or interim period ending after December 15, 2003. Certain new disclosure requirements apply to all financial statements issued after January 31, 2003. CNF has adopted the currently applicable provisions of FIN 46 with no material impact. In May 2003, the FASB issued SFAS 150, "Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity" ("SFAS 150"). SFAS 150 establishes classification standards for financial instruments with characteristics of liabilities, equity, or both. CNF adopted SFAS 150 effective July 1, 2003 with no impact. PAGE 9 Reclassification Certain amounts in the prior-period financial statements have been reclassified to conform to the current-period presentation. 2. Reporting Segments Consistent with SFAS 131, "Disclosures about Segments of an Enterprise and Related Information," CNF discloses segment information in the manner in which the components are organized for making operating decisions, assessing performance and allocating resources. CNF's principal businesses consist of Con-Way Transportation Services ("Con- Way") and Menlo Worldwide. For financial reporting purposes, CNF is divided into five reporting segments. The operating results of Con-Way are reported as one reporting segment while Menlo Worldwide is divided into three reporting segments: Menlo Worldwide Forwarding, Menlo Worldwide Logistics ("Logistics"), and Menlo Worldwide Other. Also, certain corporate activities and the results of Road Systems, a trailer manufacturer, are reported in the CNF Other reporting segment. In an effort to bring services offered by the Menlo Worldwide group of businesses under a single brand identity, Menlo Worldwide announced in February 2003 a plan to change the name of its forwarding segment from Emery Forwarding to Menlo Worldwide Forwarding ("Forwarding"). The Forwarding segment consists of the combined operating results of Menlo Worldwide Forwarding, Inc. (formerly Emery Air Freight Corporation) and its subsidiaries, Menlo Worldwide Expedite!, Inc. and a portion of the operations of Emery Worldwide Airlines, Inc. ("EWA"), which ceased air carrier operations in December 2001. In March 2003, Emery Air Freight Corporation changed its name to Menlo Worldwide Forwarding, Inc. ("MWF"). PAGE 10 Financial Data Inter-segment revenue and related operating income have been eliminated to reconcile to consolidated revenue and operating income. Management evaluates segment performance primarily based on revenue and operating income (loss); therefore, other non-operating items, consisting primarily of interest income or expense, are not reported in segment results. Corporate expenses are generally allocated based on measurable services provided to each segment or, for general corporate expenses, based on segment revenue and capital. (Dollars in thousands) Three months ended Nine months ended September 30, September 30, ----------------------- ----------------------- 2003 2002 2003 2002 ----------- ----------- ----------- ----------- Revenues Con-Way Transportation Services $ 574,571 $ 527,689 $1,635,125 $1,486,388 Menlo Worldwide Forwarding 469,048 446,797 1,357,091 1,281,345 Logistics 262,663 255,022 757,177 713,142 ----------- ----------- ----------- ----------- 731,711 701,819 2,114,268 1,994,487 CNF Other 90 639 125 2,619 ----------- ----------- ----------- ----------- $1,306,372 $1,230,147 $3,749,518 $3,483,494 =========== =========== =========== =========== Inter-segment Revenue Eliminations by Segment Con-Way Transportation Services $ 1,236 $ 115 $ 1,492 $ 312 Menlo Worldwide Forwarding 1,938 54 2,058 151 Logistics -- 3,335 2,975 10,208 ----------- ----------- ----------- ----------- 1,938 3,389 5,033 10,359 CNF Other 5,810 2,634 16,546 7,349 ----------- ----------- ----------- ----------- $ 8,984 $ 6,138 $ 23,071 $ 18,020 =========== =========== =========== =========== Revenues before Inter- segment Eliminations Con-Way Transportation Services $ 575,807 $ 527,804 $1,636,617 $1,486,700 Menlo Worldwide Forwarding 470,986 446,851 1,359,149 1,281,496 Logistics 262,663 258,357 760,152 723,350 ----------- ----------- ----------- ----------- 733,649 705,208 2,119,301 2,004,846 CNF Other 5,900 3,273 16,671 9,968 Inter-segment Revenue Eliminations (8,984) (6,138) (23,071) (18,020) ----------- ----------- ----------- ----------- $1,306,372 $1,230,147 $3,749,518 $3,483,494 =========== =========== =========== =========== Operating Income (Loss) Con-Way Transportation Services $ 56,565 $ 41,618 $ 137,332 $ 110,454 Menlo Worldwide Forwarding (14,304) (4,979) (33,553) (16,600) Logistics 6,872 8,371 19,211 23,183 Other 8,810 2,638 15,358 13,267 ----------- ----------- ----------- ----------- 1,378 6,030 1,016 19,850 CNF Other (885) (4,123) (2,922) (2,506) ----------- ----------- ----------- ----------- $ 57,058 $ 43,525 $ 135,426 $ 127,798 ========== ========== ========== ========== PAGE 11 Special Items CNF's results from continuing operations included various items that affected the period-to-period comparisons of the reported operating income (loss) of its reporting segments that CNF has identified as "special" items in the periods presented. Items were identified as such by CNF's management based in part on their materiality to the relevant reporting segment. (Dollars in thousands) Three months ended Nine months ended September 30, September 30, ---------------------- ---------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Con-Way Transportation Services - Net gain from the sale of a property $ -- $ -- $ -- $ 8,675 Menlo Worldwide - Forwarding - Net gains from payments under the Air Transportation Safety and System Stabilization Act -- -- 7,230 9,895 Loss for the resolution of a hazardous materials violation case (6,500) -- (6,500) -- Logistics - Net gain from a contract termination -- -- -- 1,850 CNF Other - Loss from uncollectible non-trade receivables -- (3,595) -- (3,595) Net gain from the sale of a property -- -- -- 2,367 Terrorist Attacks In response to the September 11, 2001 terrorist attacks, the U.S. Congress passed the Air Transportation Safety and System Stabilization Act (the "Act"), a $15 billion emergency economic assistance package intended to mitigate financial losses in the air carrier industry. The legislation provides for $5 billion in direct loss reimbursement and other financial assistance. In March 2002, Forwarding received an $11.9 million payment under the Act, resulting in the recognition of a $9.9 million first-quarter net gain in 2002. In March 2003, Forwarding received a final payment of $7.5 million, resulting in a $7.2 million first-quarter net gain in 2003. 3. Investment in Unconsolidated Joint Venture Vector SCM (Vector) is a joint venture formed with General Motors ("GM") in December 2000 for the purpose of providing logistics management services on a global basis, at present for GM, but ultimately for customers in addition to GM. Although CNF owns a majority interest in Vector, the operating results of Vector are reported as an equity-method investment based on GM's ability to control certain operating decisions. Vector is organized as a limited liability company that has elected to be taxed as a partnership. Therefore, the joint venture partners are responsible for income taxes applicable to their share of Vector's taxable income. CNF's portion of Vector's net income, which is reported as a reduction of operating expenses in the accompanying Statements of Consolidated Income, does not include any provision for income taxes that will be incurred by CNF. At September 30, 2003, CNF's undistributed earnings from Vector, before provision for CNF's related parent income taxes, was $23.6 million. Vector participates in CNF's centralized cash management system, and, consequently, Vector's domestic trade accounts payable are paid by CNF and settled through Vector's affiliate accounts with CNF. In addition, excess cash balances in Vector's bank accounts, if any, are invested by CNF and settled through affiliate accounts. As a result of Vector's excess cash invested by CNF, Vector's affiliate receivable from CNF as of September 30, 2003 was $12.3 million, which earned interest income based on a rate earned by CNF's invested cash equivalents. PAGE 12 As required by the Vector Agreements, CNF provides Vector with a $20 million line of credit for Vector's working capital and capital expenditure requirements. Under the credit facility, which matures on December 13, 2005, Vector may obtain loans with an annual interest rate based on the rate CNF pays under its $385 million revolving credit facility. CNF provides a portion of its $20 million credit commitment to Vector through CNF's guarantee of $7.5 million of uncommitted local currency overdraft facilities available to Vector by international banks. At September 30, 2003, $4.8 million was outstanding under Vector's uncommitted local currency overdraft facilities and no borrowings were directly payable to CNF. At December 31, 2002, Vector owed $2.5 million under the uncommitted local currency overdraft facilities and owed $2.4 million to CNF under the line of credit with CNF. CNF's capital transactions with Vector, including cash advances to and from Vector under CNF's centralized cash management system and credit facility described above, are reported as adjustments to CNF's investment in Vector in Deferred Charges and Other Assets in the Consolidated Balance Sheets. 4. Debt In August 2003, debt agreements for CNF's $385 million revolving credit facility and the 6.00% Thrift and Stock Plan (TASP) notes guaranteed by CNF were amended to exclude the effect of certain items from the calculation of financial covenants. Under the amendment to CNF's $385 million revolving credit facility, the requirements for specified levels of consolidated net worth, fixed-charge coverage and the ratio of consolidated debt to net worth were amended to exclude any effect of goodwill impairment charges and minimum pension liability adjustments. Under the amendment to the 6.00% TASP notes guaranteed by CNF, the requirements for specified levels of consolidated net worth and fixed- charge coverage were amended to exclude any effect of goodwill impairment charges and minimum pension liability adjustments. For additional information concerning debt instruments, including CNF's $385 million revolving credit facility and the 6.00% TASP notes guaranteed by CNF, refer to Note 5, "Debt and Other Financing Arrangements," in Item 8, "Financial Statements and Supplementary Data," included in CNF's 2002 Annual Report on Form 10-K. 5. Discontinued Operations Priority Mail Contract As a result of the termination of the Priority Mail contract described below, the results of operations, and cash flows of the Priority Mail operations have been segregated and classified as discontinued operations. On November 3, 2000, EWA and the U.S. Postal Service ("USPS") announced an agreement (the "Termination Agreement") to terminate their contract for the transportation and sortation of Priority Mail (the "Priority Mail contract"). As described below, all claims relating to amounts owed to EWA under the Priority Mail contract were fully settled in connection with payments from the USPS to EWA in 2002 and 2001. Under the terms of the Termination Agreement, the USPS agreed to reimburse EWA for Priority Mail contract termination costs. On January 7, 2001, the USPS paid EWA $60.0 million toward the termination costs and on July 3, 2002, the USPS paid EWA $6.0 million to fully settle EWA's Priority Mail contract termination costs, which resulted in a 2002 third-quarter gain from discontinuance of $2.9 million, net of $1.8 million of income taxes. On September 26, 2001, EWA entered into an agreement with the USPS to settle claims relating to the underpayment of amounts owed to EWA under the Priority Mail contract with the USPS (the "Settlement Agreement"). Under the Settlement Agreement, EWA received a $235.0 million payment from the USPS on September 28, 2001 to settle all non-termination claims under the Priority Mail contract as well as a $70.0 million provisional payment for termination costs related to the separate Express Mail contract with the USPS. These claims were to recover costs of operating under the contract as well as profit and interest thereon. The Priority Mail Termination Agreement described above was unaffected by the Settlement Agreement. As a result of the payment under the Settlement Agreement, unbilled revenue under the contract was fully recovered and EWA in the third quarter of 2001 recognized a gain from discontinuance of $39.0 million, net of $24.9 million of income taxes. PAGE 13 Net current liabilities of the discontinued Priority Mail operations of $2.5 million and $3.2 million at September 30, 2003 and December 31, 2002, respectively, were included in Accrued Liabilities in the Consolidated Balance Sheets. Spin-Off of CFC On December 2, 1996, CNF completed the spin-off of Consolidated Freightways Corporation ("CFC") to CNF's shareholders. CNF recognized 2002 third-quarter and fourth-quarter losses from discontinuance of $13.0 million (net of $8.3 million of income taxes) and $2.3 million (net of $1.4 million of income taxes), respectively, in connection with the bankruptcy of CFC in September 2002. For further detailed discussion of this matter, see Note 10, "Commitments and Contingencies," and Item 2, "Management's Discussion and Analysis - Liquidity and Capital Resources - Discontinued Operations - Spin-Off of CFC." 6. Restructuring Plan In June 2001, Forwarding began an operational restructuring to align it with management's estimates of future business prospects for domestic heavy air freight and address changes in market conditions, which deteriorated primarily due to a slowing domestic economy and loss of EWA's contracts with the USPS to transport Express Mail and Priority Mail. The $340.5 million second-quarter restructuring charge in 2001 consisted primarily of non-cash impairment charges of $278.0 million and $62.5 million of estimated future cash expenditures related primarily to the return to lessors of certain aircraft leased to EWA. Based on issues identified during inspections conducted by the Federal Aviation Administration ("FAA"), on August 13, 2001, EWA was required to suspend its air carrier operations as part of an interim settlement agreement with the FAA. As a result, EWA furloughed approximately 400 pilots and crewmembers and Forwarding made arrangements to continue its service to customers by utilizing aircraft operated by several other air carriers. Primarily in response to the FAA action and a worsening global economic downturn, Forwarding re-evaluated its restructuring plan. On December 5, 2001, CNF announced that Forwarding (formerly known as "Emery" or "Emery Forwarding") in 2002 would become part of CNF's new Menlo Worldwide group of supply chain services providers and in North America would utilize aircraft operated by other air carriers instead of EWA operating its own fleet of aircraft, and that EWA would permanently cease air carrier operations. In connection with the revised restructuring plan, in the fourth quarter of 2001 Forwarding recognized additional restructuring charges of $311.7 million, including $305.6 million for the planned disposal of leased aircraft, cessation of EWA's remaining operations, and other costs, and $6.1 million for employee separation costs for 157 of Forwarding's non-pilot employees. In connection with CNF's announcement of the cessation of EWA's air carrier operations on December 5, 2001, EWA terminated the employment of all of its pilots and crewmembers, bringing the total number of terminated employees in 2001 to 800. Those pilots and crewmembers are represented by the Air Line Pilots Association ("ALPA") union under a collective bargaining agreement. Subsequently, ALPA filed a grievance on behalf of the pilots and crewmembers protesting the cessation of EWA's air carrier operations and Forwarding's use of other air carriers. Some aspects of the ALPA matters may be subject to binding arbitration. Based on CNF's current evaluation, management believes that it has provided for its estimated exposure related to the ALPA matters. However, there can be no assurance in this regard as CNF cannot predict with certainty the ultimate outcome of these matters. Following the fourth-quarter restructuring charge in 2001, Forwarding's cash flows have reflected the cost of having other air carriers provide service to Forwarding's North American customers as well as lease payments and other costs associated with Forwarding's restructuring plan; however, Forwarding's operating expenses have reflected the cost of aircraft operated by other carriers but have not included scheduled rental payments and return costs or other restructuring-related payments, as these expenses were accrued in connection with the restructuring charges. Forwarding's restructuring reserves for aircraft and other costs declined to $37.2 million at September 30, 2003 from $67.7 million at December 31, 2002 primarily due to aircraft lease and return costs. None of the 37 aircraft that were grounded in connection with Forwarding's restructuring plan remained under lease as of September 30, 2003. Restructuring reserves at September 30, 2003 consisted primarily of CNF's estimated exposure related to labor matters in arbitration, as described above, as well as other estimated remaining restructuring-related obligations. The restructuring charges recognized during 2001 reflect CNF's estimate of the costs of terminating EWA's air carrier operations and restructuring Forwarding's business and related matters. CNF believes that the estimate is adequate to cover these costs based on information currently available and assumptions management believes are reasonable under the circumstances. However, there can be no assurance that actual costs will not differ from this estimate, and that difference would be recognized as additional expense or income in the period when and if that determination can be made. PAGE 14 7. Comprehensive Income Comprehensive income, which is a measure of all changes in equity except those resulting from investments by owners and distributions to owners, was as follows: (Dollars in thousands) Three Months Ended Nine Months Ended September 30, September 30, ---------------------- ---------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Net income $ 26,821 $ 35,505 $ 63,145 $ 77,660 Other comprehensive income (loss): Change in fair value of cash flow hedge (Note 9) 101 (16) 295 1,064 Foreign currency translation adjustment (2,231) 472 1,207 3,587 ---------- ---------- ---------- ---------- (2,130) 456 1,502 4,651 ---------- ---------- ---------- ---------- Comprehensive income $ 24,691 $ 35,961 $ 64,647 $ 82,311 ========== ========== ========== ========== The following is a summary of the components of Accumulated Other Comprehensive Loss: September 30, December 31, (Dollars in thousands) 2003 2002 ----------- ------------ Accumulated change in fair value of cash flow hedge (Note 9) $ (99) $ (394) Accumulated foreign currency translation adjustments (24,641) (25,848) Minimum pension liability adjustment (30,632) (30,632) ----------- ------------ Accumulated other comprehensive loss $ (55,372) $ (56,874) =========== ============ 8. Preferred Securities of Subsidiary Trust On June 11, 1997, CNF Trust I (the "Trust"), a Delaware business trust wholly owned by CNF, issued 2,500,000 of its $2.50 Term Convertible Securities, Series A ("TECONS") to the public for gross proceeds of $125 million. The combined proceeds from the issuance of the TECONS and the issuance to CNF of the common securities of the Trust were invested by the Trust in $128.9 million aggregate principal amount of 5% convertible subordinated debentures due June 1, 2012 (the "Debentures") issued by CNF. The Debentures are the sole assets of the Trust. Holders of the TECONS are entitled to receive cumulative cash distributions at an annual rate of $2.50 per TECONS (equivalent to a rate of 5% per annum of the stated liquidation amount of $50 per TECONS). CNF has guaranteed, on a subordinated basis, distributions and other payments due on the TECONS, to the extent the Trust has funds available therefore and subject to certain other limitations (the "Guarantee"). The Guarantee, when taken together with the obligations of CNF under the Debentures, the Indenture pursuant to which the Debentures were issued, and the Amended and Restated Declaration of Trust of the Trust, including its obligations to pay costs, fees, expenses, debts and other obligations of the Trust (other than with respect to the TECONS and the common securities of the Trust), provide a full and unconditional guarantee of amounts due on the TECONS. PAGE 15 The Debentures are redeemable for cash, at the option of CNF, in whole or in part, on or after June 1, 2000, at a price equal to 103.125% of the principal amount, declining annually to par if redeemed on or after June 1, 2005, plus accrued and unpaid interest. In certain circumstances relating to federal income tax matters, the Debentures may be redeemed by CNF at 100% of the principal plus accrued and unpaid interest. Upon any redemption of the Debentures, a like aggregate liquidation amount of TECONS will be redeemed. The TECONS do not have a stated maturity date, although they are subject to mandatory redemption upon maturity of the Debentures on June 1, 2012, or upon earlier redemption. Each TECONS is convertible at any time prior to the close of business on June 1, 2012, at the option of the holder into shares of CNF's common stock at a conversion rate of 1.25 shares of CNF's common stock for each TECONS, subject to adjustment in certain circumstances. 9. Derivative Instruments and Hedging Activities Effective January 1, 2001, CNF adopted SFAS 133, "Accounting for Derivative Instruments and Hedging Activities," as amended by SFAS 137 and SFAS 138. SFAS 133 establishes accounting and reporting standards requiring that every derivative instrument, as defined, be recorded on the balance sheet as either an asset or liability measured at fair value and that changes in fair value be recognized currently in earnings unless specific hedge accounting criteria are met. Qualifying hedges allow a derivative's gain or loss to offset related results on the hedged item in the income statement or be deferred in Other Comprehensive Income (Loss) until the hedged item is recognized in earnings. CNF is exposed to a variety of market risks, including the effects of interest rates, commodity prices, foreign currency exchange rates and credit risk. CNF enters into derivative financial instruments only in circumstances that warrant the hedge of an underlying asset, liability or future cash flow against exposure to the related risk. Additionally, the designated hedges should have high correlation to the underlying exposure such that fluctuations in the value of the derivatives offset reciprocal changes in the underlying exposure. CNF formally documents its hedge relationships, including identifying the hedge instruments and hedged items, as well as its risk management objectives and strategies for entering into the hedge transaction. At hedge inception and at least quarterly thereafter, CNF assesses whether the derivatives are effective in offsetting changes in either the cash flows or fair value of the hedged item. If a derivative ceases to be a highly effective hedge, CNF will discontinue hedge accounting, and any gains or losses on the derivative instrument would be recognized in earnings during the period it no longer qualifies for hedge accounting. For derivatives designated as cash flow hedges, changes in the derivative's fair value are recognized in Other Comprehensive Income (Loss) until the hedged item is recognized in earnings. Any change in fair value resulting from ineffectiveness is recognized immediately in earnings. For derivatives designated as fair value hedges, changes in the derivative's fair value are recognized in earnings and offset by changes in the fair value of the hedged item, which are recognized in earnings to the extent that the derivative is effective. At September 30, 2003, CNF held three interest rate swap derivatives that were initially entered into as cash flow hedges to mitigate the effects of interest rate volatility on floating-rate operating lease payments. CNF's only interest rate swap derivative to qualify for hedge accounting under SFAS 133 as of September 30, 2003 expired in October 2003 with the scheduled termination of the hedged floating-rate operating lease. In connection with the restructuring plan described above, hedge accounting was discontinued for the remaining two interest rate swap derivatives when EWA settled floating-rate operating leases hedged with the interest rate swaps. For periods subsequent to December 31, 2002, increases in the estimated fair value of these freestanding interest rate swap derivatives were reported as increases in Other Assets in the Consolidated Balance Sheets and as non-operating income of $0.6 million and $0.8 million in the third quarter and first nine months of 2003, respectively. Prior to their termination in December 2002, CNF had designated four interest rate swap derivatives as fair value hedges to mitigate the effects of interest rate volatility on the fair value of fixed-rate long-term debt. Immediately prior to CNF receiving cash payments in settlement of the interest rate swaps, the $39.8 million estimated fair value of these derivative instruments was reported in Other Assets in CNF's Consolidated Balance Sheets with an offsetting fair-value adjustment to the carrying amount of the hedged fixed-rate long-term debt. Consistent with SFAS 133, the $39.8 million cumulative adjustment of the carrying amount of long-term debt will be accreted to future earnings using the effective interest rate method until the debt is extinguished, at which time any unamortized fair-value adjustment would be fully recognized in earnings. Absent the terminated fair value hedges, the long-term debt will cease to be adjusted for fluctuations in fair value attributable to changes in interest rate risk. PAGE 16 10. Commitments and Contingencies Spin-Off of CFC On December 2, 1996, CNF completed the spin-off of CFC to CNF's shareholders. In connection with the spin-off of CFC, CNF agreed to indemnify certain states, insurance companies and sureties against the failure of CFC to pay certain workers' compensation, tax and public liability claims that were pending as of September 30, 1996. In some cases, these indemnities are supported by letters of credit and surety bonds under which CNF is liable to the issuing bank or the surety company. In September 2002, CFC filed for bankruptcy and ceased most U.S. operations. Following the commencement of its bankruptcy proceeding, CFC ceased making payments with respect to these workers' compensation and public liability claims. CNF was required to take over payment of some of these claims, and expects that demands for payment will likely be made against it with respect to the remaining claims. CNF estimates the aggregate amount of all of these claims, plus other costs, to be $25.0 million. As a result, CNF accrued additional reserves in 2002, primarily in Accrued Claims Costs in the Consolidated Balance Sheets, and recognized 2002 third-quarter and fourth-quarter losses from discontinuance of $13.0 million (net of $8.3 million of income taxes) and $2.3 million (net of $1.4 million of income taxes), respectively. CNF intends to seek reimbursement from CFC in its bankruptcy proceeding of amounts that CNF pays in respect of all of these claims, although there can be no assurance that CNF will be successful in recovering all or any portion of such payments. In addition, CFC was, at the time of the spin-off, and remains a party to certain multiemployer pension plans covering some of its current and former employees. The cessation of its U.S. operations will result in CFC's "complete withdrawal" (within the meaning of applicable federal law) from these multiemployer plans, at which point it will become obligated, under federal law, to pay its share of any unfunded vested benefits under those plans. It is possible that the trustees of CFC's multiemployer pension plans may assert claims that CNF is liable for amounts owing to the plans as a result of CFC's withdrawal from those plans and, if so, there can be no assurance that those claims would not be material. For further detailed discussion of this matter, see Item 2, "Management's Discussion and Analysis - Liquidity and Capital Resources - Discontinued Operations - Spin-Off of CFC." As a result of the matters discussed above and in Item 2, under "Management's Discussion and Analysis," CNF can provide no assurance that matters relating to the spin-off of CFC and CFC's bankruptcy will not have a material adverse effect on CNF's financial condition, cash flows or results of operations. Other Forwarding's third-quarter operating results in 2003 included a $6.5 million charge for the resolution of matters resulting from an investigation by the Department of Transportation and the FAA into the handling of so-called hazardous materials by MWF and EWA. As a condition of the resolution, MWF is required to develop and implement a hazardous materials compliance program to detect and prevent future violations. For a five-year period, MWF is required to engage an approved third-party auditor to assess whether its hazardous materials operation is consistently in compliance with all applicable laws. CNF is a defendant in various lawsuits incidental to its businesses. It is the opinion of management that the ultimate outcome of these actions will not have a material impact on CNF's financial condition, cash flows, or results of operations. PAGE 17 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Management's Discussion and Analysis of Financial Condition and Results of Operations (referred to as Management's Discussion and Analysis) is intended to assist in the understanding and assessment of the principal factors affecting the results of operations, liquidity and capital resources, as well as the critical accounting policies of CNF and its subsidiaries. This discussion and analysis should be read in conjunction with Note 2, "Reporting Segments," in the accompanying Notes to Consolidated Financial Statements, as well as the information included in CNF's 2002 Annual Report on Form 10-K. As used in Management's Discussion and Analysis, all references to CNF, "the Company," "we," "us," and "our" and all similar references mean CNF Inc. and its subsidiaries, unless otherwise expressly stated or the context otherwise requires. RESULTS OF OPERATIONS CNF's third-quarter net income available to common shareholders of $24.8 million ($0.46 per diluted share) in 2003 declined from $33.5 million ($0.61 per diluted share) in 2002 and net income available to common shareholders of $57.0 million ($1.08 per diluted share) in the first nine months of 2003 fell from $71.6 million ($1.33 per diluted share) in the first nine months of last year. As described below under "Discontinued Operations", net income available to common shareholders in the third quarter and first nine months of last year included a $10.1 million after-tax net loss ($0.18 per diluted share) from discontinued operations. Third-quarter net income from continuing operations (Income from continuing operations after preferred stock dividends) in 2003 declined to $24.8 million ($0.46 per diluted share) from $43.6 million ($0.79 per diluted share) and net income from continuing operations in the first nine months of 2003 fell to $57.0 million ($1.08 per diluted share) from $81.7 million ($1.51 per diluted share) in the same period last year. CNF's net income from continuing operations declined in the comparative three- and nine-month periods in 2003 despite higher revenue and operating income, primarily due to a $25.0 million reversal of accrued taxes recognized in the third quarter of last year upon the settlement of tax matters. CNF's results from continuing operations included various items that affected the period-to-period comparisons of the reported operating income (loss) of its reporting segments that CNF has identified as "special" items in the periods presented. Items were identified as such by CNF's management based in part on their materiality to the relevant reporting segment. (Dollars in thousands) Three months ended Nine months ended September 30, September 30, ---------------------- ---------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Con-Way Transportation Services - Net gain from the sale of a property $ -- $ -- $ -- $ 8,675 Menlo Worldwide - Forwarding - Net gains from payments under the Air Transportation Safety and System Stabilization Act -- -- 7,230 9,895 Loss for the resolution of a hazardous materials violation case (6,500) -- (6,500) -- Logistics - Net gain from a contract termination -- -- -- 1,850 CNF Other - Loss from uncollectible non-trade receivables -- (3,595) -- (3,595) Net gain from the sale of a property -- -- -- 2,367 PAGE 18 CONTINUING OPERATIONS CNF's revenue in the third quarter increased 6.2% over last year's third quarter to $1.3 billion and revenue for the first nine months of 2003 grew 7.6% to $3.7 billion over the prior-year nine-month period, primarily due to higher revenue from both Con-Way and the Menlo Worldwide companies. CNF's third-quarter operating income in 2003 of $57.1 million rose 31.1% over last year while operating income of $135.4 million in the first nine months of 2003 improved 6.0% over the first nine months of last year, primarily due to higher revenue. Operating income in the third quarter of 2003 included a charge of $6.5 million ($0.11 per diluted share) for the resolution of a hazardous materials violation case while last year's third quarter included a $3.6 million loss ($0.04 per diluted share) from the business failure of Consolidated Freightways Corporation ("CFC"). The net effect of special items in the first nine months of 2003 increased operating income by $0.7 million but decreased diluted earnings per share by $0.04 due in part to the third-quarter hazardous materials resolution charge, which was not deductible for tax purposes. The comparability of operating income in the nine-month period was also affected by a net operating gain of $19.2 million ($0.21 per diluted share) from special items in the prior year, as summarized in the table above. Other net expense in the third quarter of 2003 decreased to $8.9 million from $9.7 million in the prior-year third quarter and increased to $27.8 million in the first nine months of 2003 from $24.8 million in the first nine months of 2002. The third quarter and first nine months of 2003, when compared to the same periods of last year, benefited from changes in the cash-surrender value of corporate-owned life insurance policies and was adversely affected by higher interest expense on long- term debt, declines in investment income on lower cash-equivalent investments, and higher losses from equity ventures entered into in prior years. CNF recognized gains of $0.7 million and $2.8 million in the third quarter and first nine months of 2003, respectively, and losses of $3.0 million and $4.3 million in the same periods of 2002, respectively, from changes in the cash-surrender value of the corporate- owned life insurance policies. Increases in interest expense in the third quarter and first nine months of 2003 were primarily due to the settlement of interest rate swaps in December 2002, which effectively converted long-term debt from fixed-rate to floating-rate prior to their termination, as more fully discussed in Note 9, "Derivative Instruments and Hedging Activities," included in the accompanying Notes to Consolidated Financial Statements. CNF recognized equity venture losses of $1.5 million and $3.7 million in the third quarter and first nine months of 2003, respectively, and $0.2 million and $0.9 million in the third quarter and first nine months of 2002, respectively. The effective tax provision rate of 44.3% and 41.4% in the third quarter and first nine months of 2003, respectively, reflects the non- deductibility of the hazardous materials resolution charge. The effective tax benefit rate of 34.9% in last year's third quarter and the effective tax provision rate of 14.7% in the first nine months of last year were primarily the result of the $25.0 million reversal of accrued taxes recognized in the third quarter of 2002 upon settlement of tax matters. CON-WAY TRANSPORTATION SERVICES Con-Way's revenue in the third quarter and first nine months of 2003 grew 8.9% and 10.0%, respectively, from the same periods in 2002 primarily due to increases in revenue from Con-Way's regional less-than- truckload ("LTL") carriers and to revenue growth from Con-Way's asset- light businesses, as described below. Regional-carrier revenue per day in the third quarter and first nine months of 2003 increased 7.0% and 8.1%, respectively, over the same periods in 2002, primarily due to improvements in revenue per hundredweight ("yield") of 4.7% and 7.1%, respectively, as well as tonnage increases of 2.2% and 1.0%, respectively. Yield improvements in the third quarter and first nine months of 2003 reflect rate increases, higher fuel surcharges and continued growth of interregional joint services, which typically command higher rates on longer lengths of haul. Excluding fuel surcharges, yield in the third quarter and first nine months of 2003 increased 3.4% and 4.4% over the respective prior-year periods. In 2003, Con-Way's asset-light businesses, including Con-Way NOW, Con-Way Logistics, and Con-Way Air Express, increased revenue in the third quarter and first nine months by 79% and 70%, respectively. Con-Way defines "asset-light" businesses as those that require a comparatively smaller capital investment than its LTL operations. Con-Way's third-quarter operating income in 2003 increased 35.9% from 2002 to $56.6 million and operating income for the first nine months of 2003 increased 24.3% from last year to $137.3 million. Higher operating income in the third quarter and first nine months of 2003 was primarily due to higher revenue from the regional carriers as well as revenue growth from Con-Way's asset-light businesses, which reduced their net operating losses in 2003 by 50.1% in the third quarter and 20.3% in the nine-month period. Employee costs in the third quarter and first nine months of 2003, which increased 4.5% and 5.1% from the respective prior-year periods, declined as a percentage of Con-Way's revenue. Operating income in the first nine months of 2003 was adversely affected by higher first-quarter winter weather-related costs while the first nine months of the prior year benefited from an $8.7 million first-quarter net gain from the sale of an excess property. PAGE 19 MENLO WORLDWIDE For financial reporting purposes, the Menlo Worldwide group, which was formed effective January 1, 2002, is divided into three reporting segments: Forwarding, Logistics, and Menlo Worldwide Other. Vector SCM, a joint venture with General Motors, is reported in the Menlo Worldwide Other segment as an equity-method investment. The Menlo Worldwide group of businesses in 2003 reported third-quarter revenue of $731.7 million, a 4.3% increase over last year, while revenue of $2.1 billion in the first nine months of 2003 improved 6.0% over the first nine months of last year. Menlo Worldwide reported third-quarter operating income of $1.4 million in 2003 compared to $6.0 million in 2002, and operating income of $1.0 million in the first nine months of 2003 compared to operating income of $19.9 million in the first nine months of last year. Forwarding Forwarding's revenue in the third quarter and first nine months of 2003 rose 5.0% and 5.9% over the same periods of 2002, respectively, primarily due to an increase in international airfreight revenue, partially offset by a decline in North American airfreight revenue. Third-quarter 2003 international airfreight revenue per day, including fuel surcharges, increased 14.1% over the same period last year due to an increase of 16.2% in average international pounds per day ("weight"), partially offset by a decrease in international revenue per pound ("yield") of 1.8%, while international airfreight revenue per day in the first nine months of 2003 increased 16.0% on an 11.5% increase in weight and a 4.0% improvement in yield. The increase in international weight in the third quarter and first nine months of 2003 was primarily the result of improved business levels in Asian and European markets, while the improvement in the first nine months of 2003 was also favorably impacted by an increase in war-related military business in the first quarter. International yield in the same comparative periods of 2003 benefited from higher fuel surcharges. Excluding fuel surcharges, international yield in 2003 decreased 3.2% in the third quarter and increased 1.8% in the first nine months. North American airfreight revenue per day, including fuel surcharges, declined 9.4% and 9.5% in the third quarter and first nine months of 2003, respectively, from the same periods in 2002 primarily due to declines in yield of 7.8% and 8.8%, respectively, and declines in weight of 1.8% and 0.8%, respectively. Lower North American weight and yield the third quarter and first nine months of 2003 was primarily the result of Forwarding's efforts to increase second-day and deferred- delivery services, as well as a decline in the demand for next-day delivery services, which contributed to a higher percentage of lower- yield second-day and deferred delivery services. North American yield in the third quarter and first nine months of 2003 benefited from an increase in fuel surcharges compared to the same periods in 2002. Excluding fuel surcharges, North American yield in the third quarter and first nine months of 2003 declined 9.5% and 12.5%, respectively. Forwarding's third-quarter operating loss in 2003 increased to $14.3 million from $5.0 million in 2002. The third-quarter 2003 operating loss included a $6.5 million charge for the resolution of a hazardous materials violations case. Forwarding's operating loss of $33.6 million in the first nine months of 2003 increased from $16.6 million in the same period of 2002. Forwarding's operating loss in the first nine months of 2003 included the net effect of the hazardous materials resolution charge and a $7.2 million first-quarter net gain from a payment under the Air Transportation Safety and System Stabilization Act (the "Act"), while the operating loss in the first nine months of 2002 included a $9.9 million first-quarter net gain under the Act. Forwarding's operating losses in the third quarter and first nine months of 2003, excluding the special items described above, increased over the same prior-year periods primarily due to declines in North American airfreight revenue and higher costs for expansion in international markets. For the comparative nine-month period, Forwarding's operating loss in 2003 was adversely affected by lower operating margins on international revenue and an increase in winter weather-related costs in the first quarter. PAGE 20 Restructuring Plan In June 2001, Forwarding began an operational restructuring to align it with management's estimates of future business prospects for domestic heavy air freight and address changes in market conditions, which deteriorated primarily due to a slowing domestic economy and loss of EWA's contracts with the USPS to transport Express Mail and Priority Mail. The $340.5 million second-quarter restructuring charge in 2001 consisted primarily of non-cash impairment charges of $278.0 million and $62.5 million of estimated future cash expenditures related primarily to the return to lessors of certain aircraft leased to EWA. Based on issues identified during inspections conducted by the Federal Aviation Administration ("FAA"), on August 13, 2001, EWA was required to suspend its air carrier operations as part of an interim settlement agreement with the FAA. As a result, EWA furloughed approximately 400 pilots and crewmembers and Forwarding made arrangements to continue its service to customers by utilizing aircraft operated by several other air carriers. Primarily in response to the FAA action and a worsening global economic downturn, Forwarding re-evaluated its restructuring plan. On December 5, 2001, CNF announced that Forwarding (formerly known as "Emery" or "Emery Forwarding") in 2002 would become part of CNF's new Menlo Worldwide group of supply chain services providers and in North America would utilize aircraft operated by other air carriers instead of EWA operating its own fleet of aircraft, and that EWA would permanently cease air carrier operations. In connection with the revised restructuring plan, in the fourth quarter of 2001 Forwarding recognized additional restructuring charges of $311.7 million, including $305.6 million for the planned disposal of leased aircraft, cessation of EWA's remaining operations, and other costs, and $6.1 million for employee separation costs for 157 of Forwarding's non-pilot employees. In connection with CNF's announcement of the cessation of EWA's air carrier operations on December 5, 2001, EWA terminated the employment of all of its pilots and crewmembers, bringing the total number of terminated employees in 2001 to 800. Those pilots and crewmembers are represented by the Air Line Pilots Association ("ALPA") union under a collective bargaining agreement. Subsequently, ALPA filed a grievance on behalf of the pilots and crewmembers protesting the cessation of EWA's air carrier operations and Forwarding's use of other air carriers. Some aspects of the ALPA matters may be subject to binding arbitration. Based on CNF's current evaluation, management believes that it has provided for its estimated exposure related to the ALPA matters. However, there can be no assurance in this regard as CNF cannot predict with certainty the ultimate outcome of these matters. Following the fourth-quarter restructuring charge in 2001, Forwarding's cash flows have reflected the cost of having other air carriers provide service to Forwarding's North American customers as well as lease payments and other costs associated with Forwarding's restructuring plan; however, Forwarding's operating expenses have reflected the cost of aircraft operated by other carriers but have not included scheduled rental payments and return costs or other restructuring-related payments, as these expenses were accrued in connection with the restructuring charges. Forwarding's restructuring reserves for aircraft and other costs declined to $37.2 million at September 30, 2003 from $67.7 million at December 31, 2002 primarily due to aircraft lease and return costs. None of the 37 aircraft that were grounded in connection with Forwarding's restructuring plan remained under lease as of September 30, 2003. Restructuring reserves at September 30, 2003 consisted primarily of CNF's estimated exposure related to labor matters in arbitration, as described above, as well as other estimated remaining restructuring-related obligations. The restructuring charges recognized during 2001 reflect CNF's estimate of the costs of terminating EWA's air carrier operations and restructuring Forwarding's business and related matters. CNF believes that the estimate is adequate to cover these costs based on information currently available and assumptions management believes are reasonable under the circumstances. However, there can be no assurance that actual costs will not differ from this estimate, and that difference would be recognized as additional expense or income in the period when and if that determination can be made. Terrorist Attacks In response to the September 11, 2001 terrorist attacks, the U.S. Congress passed the Air Transportation Safety and System Stabilization Act (the "Act"), a $15 billion emergency economic assistance package intended to mitigate financial losses in the air carrier industry. The legislation provides for $5 billion in direct loss reimbursement and other financial assistance. In March 2002, Forwarding received an $11.9 million payment under the Act, resulting in the recognition of a $9.9 million first-quarter net gain in 2002. In March 2003, Forwarding received a final payment of $7.5 million, resulting in a $7.2 million first-quarter net gain in 2003. Forwarding is not able to accurately quantify how the events of September 11, or any subsequent terrorist activities, will affect the global economy, governmental regulation, the air transportation industry, Forwarding's costs of providing airfreight services and the demand for Forwarding's airfreight services. However, Forwarding believes that any additional security measures that may be required by future regulations could result in additional costs and could have an adverse effect on its operations and service. PAGE 21 Outlook Management will continue Forwarding's focus on increasing the revenue and operating margins of its variable-cost-based international operations. In North America, management is continuing its efforts to align its costs with revenues, which have decreased primarily due to declines in the demand for next-day heavy air freight delivery services. This decline in revenue caused Forwarding's losses to increase further. Management continues to pursue a variety of alternatives to address the issue. Logistics Logistics' revenue of $262.7 million in the third quarter of 2003 increased 3.0% over the prior-year third quarter and revenue of $757.2 million in the first nine months of 2003 grew 6.2% over the first nine months of last year. Higher third-quarter revenue was primarily due to growth in carrier management services, partially offset by lower revenue from warehousing services, contract carriage and consulting fees. Increased revenue in the first nine months of 2003 was primarily due to higher revenue from carrier management and warehousing services, partially offset by a decline in revenue from contract carriage and consulting fees. A portion of Logistics' revenue is attributable to contracts for which Logistics manages the transportation of freight but subcontracts the actual transportation and delivery of products to third parties. Logistics refers to this as purchased transportation. Logistics' net revenue (revenue less purchased transportation) was $73.7 million and $217.2 million in the third quarter and first nine months of 2003, respectively, compared to $77.3 million and $209.3 million in 2002 in the respective periods last year. Logistics' third-quarter operating income of $6.9 million in 2003 fell from $8.4 million in the prior-year third quarter and operating income of $19.2 million in the first nine months of 2003 declined from $23.2 million for the same period last year. The prior year included a first- quarter $1.9 million net gain from the early termination of a contract. Excluding the prior-year contract termination gain, lower operating income in the comparative periods of 2003 primarily reflects an increase in lower-margin carrier management services and a decline in higher-margin consulting fee revenue as well as higher administrative expenses, which were primarily attributable to expansion in international markets and higher amortization related to logistics management software placed in service in the second quarter of 2002. Menlo Worldwide Other The Menlo Worldwide Other reporting segment consists of the results of Vector SCM (Vector), a joint venture formed with General Motors ("GM") in December 2000 for the purpose of providing logistics management services on a global basis, at present for GM, but ultimately for customers in addition to GM. Agreements pertaining to Vector (collectively, "Vector Agreements") provided that Vector would be compensated by sharing in efficiency gains and cost savings achieved through the implementation of Approved Business Cases ("ABCs") and other special projects in GM's North American region and GM's three international regions. An ABC is a project, developed with and approved by GM, aimed at reducing costs, assuming operational responsibilities, and/or achievement of operational changes. In August 2003, the Vector Agreements were amended, primarily to expedite the transition of logistics services in the North American region from GM to Vector. The amendments change the compensation principles for GM's North American logistics operations, revise the allocation of Vector's profit between GM and CNF, and modify the formula for the valuation of Vector in the event that CNF exercises its Put Right, as described below. PAGE 22 The amendments to the Vector Agreements provide that Vector be compensated for its management of logistics for all of GM's North American operations rather than by sharing in efficiency gains and cost savings achieved under individual and separately approved ABCs in North America. In each year of a five-year period retroactive to January 1, 2003, Vector will be compensated with a management fee for logistics services provided in the North American region and can earn additional compensation by sharing in efficiency gains and cost savings achieved in North America. Vector will be compensated by GM for its direct and general and administrative costs in North America, subject to certain limitations. At the present time, Vector's compensation for management of logistics services for GM's international regions and aftermarket parts supply operations will continue to be determined through the implementation of separately approved ABC's and special projects. The amended Vector Agreements also reduce GM's allocation of profit and loss from 20% to 15%. Although CNF owns a majority equity interest, the operating results of Vector are reported as an equity-method investment based on GM's ability to control certain operating decisions. Under the Vector Agreements, GM has the right to purchase CNF's membership interest in Vector ("Call Right") and CNF has the right to require GM to purchase CNF's membership interest in Vector ("Put Right"). The Call Right and Put Right are exercisable at the sole discretion of GM and CNF, respectively. Prior to amendment of the Vector Agreements, exercise of the Call Right or Put Right required GM to pay CNF for the full value of CNF's membership interest in Vector, as determined by approved appraisers using a predetermined valuation formula. Under the amended Vector Agreements, the amount payable by GM to CNF under the Put Right is based on a mutually agreed-upon estimated value for CNF's membership interest as of the contract amendment date and will decline on a straight-line basis over an 8-year period beginning January 1, 2004. Exercise of CNF's Put Right or GM's Call Right would result in retaining future commercialization contracts involving customers other than GM. The Menlo Worldwide Other segment reported third-quarter operating income of $8.8 million in 2003 compared to $2.6 million in 2002 while operating income in the first nine months of 2003 improved to $15.4 million in 2003 from $13.3 million last year. The third quarter of 2003 included $3.5 million of operating income resulting from Vector's transition to recognizing compensation in accordance with the amended Vector Agreements. Operating income of the Menlo Worldwide Other segment in the first half of last year included substantially all of Vector's net income for that period (rather than CNF's pro-rata portion of that net income), because CNF was contractually entitled to substantially all of Vector's net income to the extent of Vector's cumulative losses because, under the contract, all of Vector's losses in prior periods were allocated to CNF. During the second quarter of 2002, CNF's allocated cumulative losses from the Vector joint venture had been recouped through allocated net income. As a result, GM began sharing in Vector's net income in the third quarter of 2002. Vector's strategy is to continue providing exceptional logistics management services to GM while increasing efforts to commercialize Vector's business to customers other than GM. As a result of these efforts, management intends to increase the percentage of compensation derived from commercialization activities, as well as from GM's international regions and aftermarket parts supply operations. CNF Other The CNF Other segment consists of the results of Road Systems and certain corporate activities. The CNF Other third-quarter operating loss decreased to $0.9 million in 2003 from $4.1 million in 2002 and the $2.9 million operating loss in the first nine months of 2003 increased slightly from an operating loss of $2.5 million in the first nine months of last year. Operating results in 2003 included a $1.1 million second-quarter loss from the sale of an excess property while last year included a $2.4 million first-quarter net gain from the sale of excess corporate properties and a $3.6 million third-quarter loss from the business failure of CFC. DISCONTINUED OPERATIONS Priority Mail Contract On November 3, 2000, EWA and the USPS announced an agreement (the "Termination Agreement") to terminate their contract for the transportation and sortation of Priority Mail (the "Priority Mail contract"). All claims relating to amounts owed to EWA under the Priority Mail contract were fully settled in connection with payments from the USPS to EWA in 2002 and 2001, including a $6.0 million payment in July 2002 that fully settled EWA's Priority Mail contract termination costs and resulted in a 2002 third-quarter gain from discontinuance of $2.9 million, net of $1.8 million of income taxes. Refer to Note 5, "Discontinued Operations," included in the accompanying Notes to Consolidated Financial Statements. PAGE 23 Spin-Off of CFC As more fully discussed below under "Liquidity and Capital Resources - Discontinued Operations - Spin-off of CFC," CNF recognized 2002 third- quarter and fourth-quarter losses from discontinuance of $13.0 million (net of $8.3 million of income taxes) and $2.3 million (net of $1.4 million of income taxes), respectively, in connection with the bankruptcy of CFC in September 2002. PAGE 24 LIQUIDITY AND CAPITAL RESOURCES In the first nine months of 2003, cash from operating activities provided $176.7 million, which was used primarily to fund $87.6 million in investing activities and $32.5 million consumed by financing activities. The excess cash flow from operations increased cash and cash equivalents from $270.4 million at December 31, 2002 to $326.3 million at September 30, 2003. Continuing Operations Cash from operating activities of $176.7 million in the first nine months of 2003 increased from $49.2 million of cash provided by operating activities in the first nine months of last year. The nine- month period of the current year reflects $26.3 million of restructuring-related aircraft lease payments and return costs, as described above under "Results of Operations - Menlo Worldwide - Forwarding - Restructuring Plan," while the prior-year nine-month period included $189.8 million of payments for that same purpose. Cash from operating activities in the first nine months of 2003 was provided primarily by net income before non-cash adjustments of $217.4 million, partially offset by $40.8 million used in the net change of assets and liabilities. "Non-cash adjustments" refer to depreciation, amortization, deferred income taxes, provision for uncollectible accounts, equity in earnings of joint venture, and non-cash gains and losses. In the first nine months of 2003, the decline in Employee Benefits included $75.0 million of cash used for defined benefit pension plan contributions, as described below under "- Defined Benefit Pension Plan," less benefit plan accruals. Cash flow from accrued liabilities for the nine-month period in 2003 consisted of the net effect of a $31.0 million decline in accrued incentive compensation and $33.9 million provided by changes in other accrued liabilities. Receivables reflect an increase in Trade Accounts Receivable, partially offset by a decline in Other Accounts Receivable, which includes proceeds from $41.3 million from second-quarter income tax refunds. Investing activities in the first nine months of 2003 used $87.6 million compared to $65.8 million used in the first nine months of the prior year. Capital expenditures of $84.1 million in the first nine months of 2003 rose from $67.4 million in the same period of 2002, primarily due to a $15.4 million increase in capital expenditures at Con-Way, which reflects the acquisition of revenue equipment. Cash used in financing activities in the first nine months of 2003 declined to $32.5 million from $50.7 million used in the same period of 2002, primarily due to capital lease payments on aircraft in the first nine months of last year. CNF has a $385 million revolving credit facility that matures on July 3, 2006. The revolving credit facility is available for cash borrowings and for the issuance of letters of credit up to $385 million. At September 30, 2003, no borrowings were outstanding under the facility and $226.8 million of letters of credit were outstanding, leaving $158.2 million of available capacity for additional letters of credit or cash borrowings, subject to compliance with financial covenants and other customary conditions to borrowing. CNF had other uncommitted unsecured credit facilities totaling $91.1 million at September 30, 2003, which are available to support letters of credit, bank guarantees, and overdraft facilities; at that date, a total of $75.5 million was outstanding under these facilities. Of the total letters of credit outstanding at September 30, 2003, $220.1 million provided collateral for CNF workers' compensation and vehicular self- insurance programs. See "Other Matters - Forward-Looking Statements" below, Note 4 to the Consolidated Financial Statements, and Note 5, "Debt and Other Financing Arrangements," in Item 8, "Financial Statements and Supplementary Data," included in CNF's 2002 Annual Report on Form 10-K for additional information concerning CNF's $385 million credit facility and some of its other debt instruments, including certain rights and remedies available to the lenders, which could have a material adverse effect on CNF. In particular, in the event that CNF's long-term senior debt is rated at less than investment grade by both Standard & Poor's and Moody's, holders of certain indebtedness would be entitled to require CNF to repurchase that indebtedness and CNF would be required to pledge collateral securing its $385 million revolving credit facility and may be required to pledge collateral securing certain other indebtedness. Discontinued Operations Spin-Off of CFC On December 2, 1996, CNF completed the spin-off of CFC to CNF's shareholders. In connection with the spin-off of CFC, CNF agreed to indemnify certain states, insurance companies and sureties against the failure of CFC to pay certain workers' compensation, tax and public liability claims that were pending as of September 30, 1996. In some cases, these indemnities are supported by letters of credit and surety bonds under which CNF is liable to the issuing bank or the surety company. PAGE 25 In September 2002, CFC filed for bankruptcy and ceased most U.S. operations. Following the commencement of its bankruptcy proceeding, CFC ceased making payments with respect to these workers' compensation and public liability claims. CNF was required to take over payment of some of these claims, and expects that demands for payment will likely be made against it with respect to the remaining claims. CNF estimates the aggregate amount of all of these claims, plus other costs, to be $25.0 million. As a result, CNF accrued additional reserves in 2002, primarily in accrued claims costs in the Consolidated Balance Sheets, and recognized 2002 third-quarter and fourth-quarter losses from discontinuance of $13.0 million (net of $8.3 million of income taxes) and $2.3 million (net of $1.4 million of income taxes), respectively. CNF intends to seek reimbursement from CFC in its bankruptcy proceeding of amounts that CNF pays in respect of all of these claims, although there can be no assurance that CNF will be successful in recovering all or any portion of such payments. In addition, CFC was, at the time of the spin-off, and remains a party to certain multiemployer pension plans covering some of its current and former employees. The cessation of its U.S. operations will result in CFC's "complete withdrawal" (within the meaning of applicable federal law) from these multiemployer plans, at which point it will become obligated, under federal law, to pay its share of any unfunded vested benefits under those plans. It is possible that the trustees of CFC's multiemployer pension plans may assert claims that CNF is liable for amounts owing to the plans as a result of CFC's withdrawal from those plans and, if so, there can be no assurance that those claims would not be material. CNF has received requests for information regarding the spin-off of CFC from representatives from some of the pension funds, and, in accordance with federal law, CNF has responded to those requests. Under federal law, representatives of CFC's multiemployer plans are entitled to request such information to assist them in determining whether they believe any basis exists for asserting a claim against CNF. Based on advice of legal counsel and its knowledge of the facts, CNF believes that it would ultimately prevail if any such claims were made, although there can be no assurance in this regard. CNF believes that the amount of those claims, if asserted, could be material, and a judgment against CNF for all or a significant part of these claims could have a material adverse effect on CNF's financial condition, cash flow and results of operations. If such claims were made, CNF, unless relieved of the obligation through appropriate legal proceedings, would be required under federal law to make periodic cash payments to the multiemployer plans asserting claims against CNF, in an aggregate amount of up to the full amount of those claims. However, under federal law, the claims would initially be decided through arbitration and, upon a final decision by the arbitrator in favor of CNF, the plan trustees would be required to promptly refund those payments, with interest. While the length of time required to reach a final decision in any such arbitration cannot be predicted with certainty, CNF believes that such a decision could be reached within twelve to eighteen months from receipt of claims from the plans, although there can be no assurance in this regard. CNF currently estimates that the net amount of quarterly payments (after deductibility for tax purposes) could range from $20 million to $25 million (based on certain assumptions), although the actual amount could be greater or less than this estimate. Based on CNF's current financial condition and management's projections of CNF's estimated future financial condition, cash flows and results of operations, as well as a number of other estimates and assumptions, CNF believes that it would have sufficient financial resources to make these periodic payments if it were required to do so. However, there can be no assurance in that regard, and accordingly any requirement to make these periodic payments could have a material adverse effect on CNF's financial condition and cash flows. As a result of the foregoing, there can be no assurance that matters relating to the spin-off of CFC and CFC's bankruptcy will not have a material adverse effect on CNF's financial condition, cash flows or results of operations, including potentially triggering downgrades of debt instruments or events of default under credit agreements. See "Other Matters - Forward-Looking Statements" and Note 5, "Debt and Other Financing Arrangements," in Item 8, "Financial Statements and Supplementary Data," included in CNF's 2002 Annual Report on Form 10-K. PAGE 26 Priority Mail Contract As described above under "Results of Operations-Discontinued Operations," cash flows from the Priority Mail operations have been segregated and classified as net cash flows from discontinued operations in the Statements of Consolidated Cash Flows. As described in Note 5, "Discontinued Operations," included in the accompanying Notes to Consolidated Financial Statements, EWA in July 2002 received a $6.0 million payment to fully settle EWA's Priority Mail contract termination costs. Defined Benefit Pension Plan CNF periodically reviews the funding status of its defined benefit pension plan for non-contractual employees, and makes contributions from time to time as necessary in order to comply with the funding requirements of the Employee Retirement Income Security Act ("ERISA"). Funding of CNF's defined benefit pension is based on ERISA-defined measurements rather than the recognition and measurement criteria prescribed by GAAP. CNF contributed a total of $75 million of cash in 2003, consisting of a $25 million payment in the second quarter and $50 million of payments in the third quarter. There can be no assurance that CNF will not be required to make further cash contributions, which could be substantial, to its defined benefit pension plan in the future. CNF made defined benefit pension plan contributions of $76.2 million in 2002 and $13.1 million in 2001, but made no contributions from 1996 through 2000, due in part to the high rate of return realized on plan assets during that period. GAAP requires recognition of a minimum pension liability adjustment, as described below in " - Other Matters - Estimates and Critical Accounting Policies - Defined Benefit Pension Plan." An increase in future minimum pension liability adjustments would further reduce shareholders' equity. As a result of the foregoing, there can be no assurance that matters related to CNF's defined benefit pension plans will not have a material adverse effect on CNF's financial condition, cash flows or results of operations. As described in Note 4 of the Notes to Consolidated Financial Statements, debt agreements for CNF's $385 million revolving credit facility and the 6.00% TASP notes guaranteed by CNF were amended in August 2003 to exclude the effect of any minimum pension liability adjustments from the calculation of financial covenants. Other In general, CNF expects its future liquidity to be affected by the timing and amount of cash flows related to capital expenditures, pension plan funding requirements, restructuring charge reserves, repayment of long-term debt and guarantees, capital and operating leases and the preferred securities of a subsidiary trust. For further discussion, see Note 4 to the Consolidated Financial Statements and Item 8, "Financial Statements and Supplementary Data," under Note 5, "Debt and Other Financing Arrangements," and Note 6, "Leases," included in CNF's 2002 Annual Report on Form 10-K. CNF's ratio of total debt to capital decreased to 38.3% at September 30, 2003 from 40.3% at December 31, 2002 primarily due to net income and the repayment of debt in the first nine months of 2003. OTHER MATTERS ESTIMATES AND CRITICAL ACCOUNTING POLICIES CNF makes estimates and assumptions when preparing its financial statements in conformity with accounting principles generally accepted in the United States. These estimates and assumptions affect the amounts reported in the accompanying financial statements and notes thereto. Actual results could differ from those estimates. CNF's most critical accounting policies upon which management bases estimates are those relating to self-insurance reserves, income taxes, restructuring reserves, uncollectible accounts receivable, defined benefit pension plan costs and goodwill and other long-lived assets. Self-Insurance Reserves CNF uses a combination of insurance and self-insurance mechanisms to provide for the potential liabilities for medical, casualty, liability, vehicular, cargo and workers' compensation claims. Liabilities associated with the risks that are retained by CNF are estimated, in part, by considering historical claims experience, medical costs, demographic factors, severity factors and other assumptions. The estimated accruals for these liabilities could be significantly affected if actual costs differ from these assumptions and historical trends. PAGE 27 Income Taxes In establishing its deferred income tax assets and liabilities, CNF makes judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. CNF records deferred tax assets and liabilities and periodically evaluates the need for valuation allowances to reduce deferred tax assets to realizable amounts. The likelihood of a material change in CNF's expected realization of these assets is dependent on future taxable income, its ability to use foreign tax credit carry forwards and carry backs, final U.S. and foreign tax settlements, and the effectiveness of its tax planning strategies in the various relevant jurisdictions. CNF is also subject to examination of its income tax returns for multiple years by the IRS and other tax authorities. CNF periodically assesses the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of its provision and related accruals for income taxes. Restructuring Reserves The restructuring charges recognized in 2001 were based on significant estimates and assumptions made by management. Refer to the "Menlo Worldwide - Forwarding - Restructuring Plan" section under "Results of Operations" above for a description of the significant assumptions used. Uncollectible Accounts Receivable CNF and its subsidiaries report accounts receivable at net realizable value and provide an allowance for uncollectible accounts when collection is considered doubtful. Con-Way and Forwarding provide for uncollectible accounts based on various judgments and assumptions, including revenue levels, historical loss experience, and composition of outstanding accounts receivable. Logistics, based on the size and nature of its client base, performs a frequent and periodic evaluation of its customers' creditworthiness and accounts receivable portfolio and recognizes expense from uncollectible accounts when losses are both probable and estimable. Defined Benefit Pension Plan CNF has a defined benefit pension plan that covers non-contractual employees in the United States. The amount recognized as pension expense and the accrued pension liability depend upon a number of assumptions and factors, the most significant being the discount rate used to measure the present value of pension obligations and the assumed rate of return on plan assets, which are both affected by economic conditions and market fluctuations. CNF adjusts its discount rate periodically by taking into account a number of factors, including changes in high-quality corporate bond yields and the advice of its outside actuaries. CNF adjusts its assumed rate of return on plan assets based on historic returns of the plan assets since inception of the plan. CNF used a 7.25% discount rate for purposes of calculating its 2002 pension expense, but used a 6.75% discount rate for calculating its 2002 year-end pension liability and its 2003 pension expense, primarily due to declines in high-quality corporate bond yields in 2002. By way of example, if all other factors were held constant, a 0.5% decline in the discount rate would have an estimated $4 million increase in 2003 annual pension expense. CNF used an assumed rate of return on plan assets of 9.5% in 2002, but reduced its assumed rate of return on plan assets for 2003 to 9.0%, based on declines in equity markets in 2002. Using year-end plan asset values, a 0.5% decline in the assumed rate of return of plan assets would have an estimated $2 million increase in 2003 annual pension expense. The determination of CNF's accrued pension benefit cost includes an unrecognized actuarial loss that results from the cumulative difference between estimated and actual values for the year-end projected pension benefit obligation and the fair value of plan assets. Under accounting principles generally accepted in the United States ("GAAP"), any portion of the unrecognized actuarial loss or gain that exceeds ten percent of the greater of the projected benefit obligation or fair value of plan assets must be amortized as an expense over the average service period for employees, approximately thirteen years for CNF. Amortization of the unrecognized actuarial loss increases the annual pension expense in 2003 by approximately $6 million over annual pension expense in 2002. PAGE 28 The accumulated benefit obligation of CNF's defined benefit pension plan exceeded the fair value of plan assets as of December 31, 2002, primarily due to declines in the discount rate and the rate of return on plan assets in 2002, as described above. In accordance with GAAP, CNF's Consolidated Balance Sheets as of September 30, 2003 and December 31, 2002 reflects accumulated minimum pension liability adjustments, including $56.9 million in the Employee Benefits pension liability related to CNF's qualified and non-qualified defined benefit pension plans, a $6.7 million intangible pension asset in Other Assets, and a $30.6 million net-of-tax accumulated other comprehensive loss in shareholders' equity. If all other factors were held constant, a 0.5% decline in the discount rate would increase the net-of-tax minimum pension liability adjustment by approximately $35 million. Under GAAP, CNF's accumulated minimum pension liability adjustments as of December 31, 2002 and September 30, 2003 remain unchanged until the effects of remeasurement are reported in CNF's financial statements for the period ending December 31, 2003. Goodwill and Other Long-Lived Assets Effective January 1, 2002, CNF adopted SFAS 142, "Goodwill and Other Intangible Assets." SFAS 142 specifies that goodwill and indefinite- lived intangible assets will no longer be amortized but instead will be subject to an annual impairment test. In accordance with the provisions of SFAS 142, CNF ceased goodwill amortization associated with the Forwarding reporting segment. Based on an impairment test as of December 31, 2002, CNF was not required to record a charge for goodwill impairment. CNF will perform a fourth-quarter goodwill impairment test on an annual basis and between annual tests in certain circumstances. Consistent with SFAS 144, "Accounting for the Impairment or Disposal of Long-Lived Assets," CNF performs an impairment analysis of long-lived assets (other than goodwill or intangible assets) whenever circumstances indicate that the carrying amount may not be recoverable. In assessing the recoverability of goodwill and other long-lived assets, CNF must make various assumptions regarding estimated future cash flows and other factors in determining the fair values of the respective assets. If these estimates or their related assumptions change in the future, Forwarding may be required to record impairment charges for goodwill or other long-lived assets in future periods. Any such resulting impairment charges could have a material adverse effect on CNF's financial condition or results of operations, including potentially triggering downgrades of debt instruments. See "- Forward- Looking Statements" below, Note 4 to the Consolidated Financial Statements, and Note 5, "Debt and Other Financing Arrangements," in Item 8, "Financial Statements and Supplementary Data," included in CNF's 2002 Annual Report on Form 10-K. MARKET RISK CNF is exposed to a variety of market risks, including the effects of interest rates, commodity prices, foreign currency exchange rates and credit risk. CNF enters into derivative financial instruments only in circumstances that warrant the hedge of an underlying asset, liability or future cash flow against exposure to some form of interest rate, commodity or currency-related risk. Additionally, the designated hedges should have high correlation to the underlying exposure such that fluctuations in the value of the derivatives offset reciprocal changes in the underlying exposure. CNF is subject to the effect of interest rate fluctuations in the fair value of its long-term debt and capital lease obligations, as summarized in Item 8, "Financial Statements and Supplementary Data," under Note 5, "Debt and Other Financing Arrangements," and Note 6, "Leases," included in CNF's 2002 Annual Report on Form 10-K. CNF uses interest rate swaps to mitigate the impact of interest rate volatility on cash flows related to operating lease payments, and prior to their termination in December 2002, CNF used interest rate swaps to mitigate the impact of interest rate volatility on the fair value of its fixed- rate long-term debt, as described more fully in Note 9, "Derivative Instruments and Hedging Activities," included in the accompanying Notes to Consolidated Financial Statements. At September 30, 2003, CNF had not entered into any material derivative contracts to hedge exposure to commodity prices or foreign currency. PAGE 29 CYCLICALITY AND SEASONALITY CNF's businesses operate in industries that are affected directly by general economic conditions and seasonal fluctuations, both of which affect demand for transportation services. In the trucking and air freight industries, for a typical year, the months of September and October usually have the highest business levels while the months of January and February usually have the lowest business levels. BUSINESS INTERRUPTION Although the operations of CNF's subsidiaries are largely decentralized, Forwarding maintains a major hub operation at the Dayton International Airport in Dayton, Ohio. While CNF currently maintains property and business interruption insurance covering Forwarding's operations at the Dayton hub, its insurance policies contain limits for certain causes of loss, including but not limited to earthquake and flood. Such policies do not insure against property loss or business interruption resulting from a terrorist act. Accordingly, there can be no assurance that this insurance coverage will be sufficient. As a result, a major property loss or sustained interruption in the business operations at the Dayton hub, whether due to terrorist activities or otherwise, could have a material adverse effect on CNF's financial condition, cash flows, and results of operations. In addition, CNF and its subsidiaries rely on its Administrative and Technology ("AdTech") Center in Portland, Oregon for the performance of shared administrative and technology services in the conduct of their businesses. CNF's centralized computer facilities and its administrative and technology employees are located at the AdTech Center campus. Although CNF maintains backup systems and has disaster recovery processes and procedures in place, a sustained interruption in the operation of these facilities, whether due to terrorist activities, earthquakes, floods or otherwise, could have a material adverse effect on CNF's financial condition, cash flows, and results of operations. HOMELAND SECURITY Since 2001, CNF has been subject to compliance with cargo security and transportation regulations issued by the Transportation Security Administration. Beginning in 2002, CNF has been subject to regulations issued by the Department of Homeland Security. CNF is not able to accurately predict how recent events will affect governmental regulation and the transportation industry. However, CNF believes that any additional security measures that may be required by future regulations could result in additional costs and could have an adverse effect on its ability to serve customers and on its financial condition, cash flows and results of operations. EMPLOYEES Most of the workforce of CNF and its subsidiaries is not affiliated with labor unions. Consequently, CNF believes that the operations of its subsidiaries have significant advantages over comparable unionized competitors (particularly in the trucking industry) in providing reliable and cost-competitive customer services, including greater efficiency and flexibility. There can be no assurance that CNF's subsidiaries will be able to maintain their current advantages over certain of their competitors. ACCOUNTING STANDARDS In November 2002, the FASB issued Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" ("FIN 45"). During the quarter ended December 31, 2002, CNF adopted the disclosure provisions of FIN 45, which require increased disclosure of guarantees, including those for which likelihood of payment is remote. FIN 45 also requires that, upon issuance of a guarantee, the guarantor must recognize a liability for the fair value of the obligation it assumes under that guarantee. The initial recognition and measurement provisions of FIN 45 are to be applied on a prospective basis to guarantees issued or modified after December 31, 2002. CNF adopted FIN 45 with no material impact. In January 2003, the FASB issued Interpretation No. 46, "Consolidation of Variable Interest Entities: an Interpretation of ARB No. 51" ("FIN 46"). FIN 46 addresses consolidation by business enterprises of entities in which equity investors do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. Variable interest entities are required to be consolidated by their primary beneficiaries if they do not effectively disperse risks among parties involved. The primary beneficiary of a variable interest entity is the party that absorbs a majority of the entity's expected losses or receives a majority of its expected residual returns. The consolidation requirements of FIN 46 apply immediately to variable interest entities created or modified after January 31, 2003 and apply to existing entities in the first fiscal year or interim period ending after December 15, 2003. Certain new disclosure requirements apply to all financial statements issued after January 31, 2003. CNF has adopted the currently applicable provisions of FIN 46 with no material impact. PAGE 30 In May 2003, the FASB issued SFAS 150, "Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity" ("SFAS 150"). SFAS 150 establishes classification standards for financial instruments with characteristics of liabilities, equity, or both. CNF adopted SFAS 150 effective July 1, 2003 with no impact. FORWARD-LOOKING STATEMENTS Certain statements included herein constitute "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and are subject to a number of risks and uncertainties, and should not be relied upon as predictions of future events. All statements other than statements of historical fact are forward-looking statements, including any projections of earnings, revenues, weight, yield, volumes, income or other financial or operating items, any statements of the plans, strategies, expectations or objectives of CNF or management for future operations or other future items, any statements concerning proposed new products or services, any statements regarding CNF's estimated future contributions to pension plans, any statements as to the adequacy of reserves, any statements regarding the outcome of any claims that may be brought against CNF by CFC's multi-employer pension plans or regarding the amount of any periodic cash payments that CNF may be required to make while those claims are pending or CNF's ability to make those periodic payments, any statements regarding future economic conditions or performance, any statements regarding the outcome of legal and other claims and proceedings against CNF; any statements of estimates or belief and any statements or assumptions underlying the foregoing. Certain such forward-looking statements can be identified by the use of forward-looking terminology such as "believes," "expects," "may," "will," "should," "seeks," "approximately," "intends," "plans," "estimates" or "anticipates" or the negative of those terms or other variations of those terms or comparable terminology or by discussions of strategy, plans or intentions. Such forward-looking statements are necessarily dependent on assumptions, data and methods that may be incorrect or imprecise and there can be no assurance that they will be realized. In that regard, the following factors, among others and in addition to the matters discussed elsewhere in this document and other reports and documents filed by CNF with the Securities and Exchange Commission, could cause actual results and other matters to differ materially from those discussed in such forward-looking statements: changes in general business and economic conditions, including the global economy; the creditworthiness of CNF's customers and their ability to pay for services rendered; increasing competition and pricing pressure; changes in fuel prices; the effects of the cessation of EWA's air carrier operations; the possibility of additional unusual charges and other costs and expenses relating to Forwarding's operations; the possibility that CNF may, from time to time, be required to record impairment charges for goodwill and other long-lived assets; the possibility of defaults under CNF's $385 million credit agreement and other debt instruments, including defaults resulting from additional unusual charges or from any costs or expenses that CNF may incur in connection with CFC's bankruptcy proceedings or any claims that may be asserted by CFC's multi-employer pension plans, or from any additional minimum pension liability adjustments that CNF may be required to record in respect of its defined benefit pension plan, and the possibility that CNF may be required to pledge collateral to secure some of its indebtedness or to repay other indebtedness in the event that the ratings assigned to its long-term senior debt by credit rating agencies are reduced; labor matters, including the grievance by furloughed pilots and crewmembers, renegotiations of labor contracts, labor organizing activities, work stoppages or strikes; enforcement of and changes in governmental regulations, including the effects of new regulations issued by the Department of Homeland Security; environmental and tax matters; the February 2000 crash of an EWA aircraft and related investigation and litigation; and matters relating to CNF's 1996 spin-off of CFC, including the possibility that CFC's multi-employer pension plans may assert claims against CNF, that CNF may be required to make periodic cash payments while those claims are pending, and that CNF may not prevail in those proceedings and may not have the financial resources necessary to satisfy amounts payable to those plans; and matters relating to CNF's defined benefit pension plans, including the possibility that CNF may be required to record additional minimum pension liability adjustments if the market value of plan assets declines further. As a result of the foregoing, no assurance can be given as to future financial condition, cash flows, or results of operations. See Note 10, "Commitments and Contingencies" included in the accompanying Notes to Consolidated Financial Statements. PAGE 31 ITEM 4. CONTROLS AND PROCEDURES (a) Disclosure Controls and Procedures. CNF's management, with the participation of CNF's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of CNF's disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d- 15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of the end of the period covered by this report. Based on such evaluation, CNF's Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, CNF's disclosure controls and procedures are effective. (b) Internal Control Over Financial Reporting. There have not been any changes in CNF's internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, CNF's internal control over financial reporting. PAGE 32 PART II. OTHER INFORMATION ITEM 1. Legal Proceedings As previously reported, CNF has been designated a potentially responsible party (PRP) by the EPA with respect to the disposal of hazardous substances at various sites. CNF expects its share of the clean-up costs will not have a material adverse effect on its financial condition, cash flows, or results of operations. In 2001, EWA received subpoenas issued by federal grand juries in Massachusetts and the District of Columbia and the USPS Inspector General for documents relating to the Priority Mail contract. EWA cooperated fully and provided the documents requested in those subpoenas. In September 2003, CNF received notice from the United States Attorney's Office for the District of Columbia that EWA is being considered for possible civil action under the False Claims Act for allegedly submitting false invoices to the USPS for payment under the Priority Mail contract. EWA has entered into a tolling agreement with the government in order to give the parties more time to investigate the allegations. At this point, the government has not shared with EWA evidentiary support it claims to have underlying the allegations. EWA is in the early stages of conducting its own investigation of the allegations and as a result CNF is currently unable to predict the outcome of this matter. Under the False Claims Act, the government would be entitled to recover treble damages, plus penalties, if a court was to ultimately conclude that EWA knowingly submitted false invoices to the USPS. On February 16, 2000, a DC-8 cargo aircraft operated by EWA personnel crashed shortly after take-off from Mather Field, near Sacramento, California. The crew of three was killed. The National Transportation Safety Board (NTSB) subsequently determined that the probable cause of the crash was the disconnection of the right elevator control tab due to improper maintenance, but was not able to determine whether the maintenance errors occurred during the most recent heavy maintenance "D" check by an outside vendor or during subsequent maintenance of the aircraft. MWF, EWA and CNF Inc. have been named as defendants in wrongful death lawsuits brought by the families of the three deceased crewmembers, seeking compensatory and punitive damages. MWF, EWA and CNF Inc. also may be subject to other claims and proceedings relating to the crash, which could include other private lawsuits seeking monetary damages and governmental proceedings. Although MWF, EWA and CNF Inc. maintain insurance that is intended to cover claims that may arise in connection with an airplane crash, there can be no assurance that the insurance will in fact be adequate to cover all possible types of claims. In particular, any claims for punitive damages or any sanctions resulting from possible governmental proceedings would not be covered by insurance. On December 5, 2001, EWA announced that it would cease operating as an air carrier, and in connection therewith terminated the employment of all pilots and crewmembers, bringing the total number of terminated employees in 2001 to 800. Subsequently, ALPA filed a grievance on behalf of the pilots and crewmembers protesting the cessation of EWA's air carrier operations and Forwarding's use of other air carriers. The ALPA matters are the subject of litigation in U.S. District Court and, depending on the outcome of that litigation, may be subject to binding arbitration. Based on CNF's current evaluation, management believes that it has provided for its estimated exposure related to the ALPA matters. However, CNF cannot predict with certainty the ultimate outcome of these matters. EWA, MWF, Menlo Worldwide, LLC, CNF Inc. and certain individuals have been named as defendants in a lawsuit filed in state court in California by approximately 140 former EWA pilots and crewmembers. The lawsuit alleges wrongful termination in connection with the suspension and subsequent cessation of EWA's air carrier operations, and seeks $500 million and certain other unspecified damages. CNF believes that the lawsuit's claims are without merit, and intends to vigorously defend the lawsuit. CNF has become aware of information that Emery Transnational, a Philippines-based joint venture in which MWF may be deemed to be a controlling partner, may be in violation of the Foreign Corrupt Practices Act. CNF is conducting an internal investigation and has notified the Department of Justice and the Securities and Exchange Commission of this matter. CNF will share the results of its internal investigation, when completed, with the appropriate regulatory agencies, and will fully cooperate with any investigations that may be conducted by such regulatory agencies. Certain current and former officers of CNF, EWA and Forwarding and all of CNF's current directors have been named as defendants in a purported shareholder derivative suit filed in September 2003 in California Superior Court for the County of San Mateo. The complaint alleges breach of fiduciary duty, gross mismanagement, waste and abuse of control relating to the management, control and operation of EWA and Forwarding. CNF is named only as a nominal defendant and no relief is sought against it. CNF maintains insurance for the benefit of its officers and directors, and the applicable insurance carriers have been notified of the claims asserted in the lawsuit. PAGE 33 A lawsuit was filed in Federal District Court for the Northern District of California by certain participants in CFC's defined benefit pension plan, naming as defendants CFC, CFC's fiduciary committee, and certain former CFC employees individually, and also naming as defendants CNF Inc., CNF Service Company and various other CNF entities, certain individuals and Towers Perrin. The lawsuit alleges breach of ERISA fiduciary duties in connection with the spin-off of assets and liabilities from CNF's defined benefit plan to CFC's defined benefit plan as part of CNF's 1996 spin-off of CFC, and seeks class action status on behalf of all affected participants. CNF believes that the lawsuit is without merit and intends to vigorously defend against the action. PAGE 34 ITEM 6. Exhibits and Reports on Form 8-K (a) Exhibits 31 Certification of Officers pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32 Certification of Officers pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (b) Reports on Form 8-K On September 30, 2003, CNF filed a current report on Form 8-K to file under Item 5 CNF's press release announcing the resolution of an investigation into violations of the Hazardous Materials Transportation Act. On October 20, 2003, CNF filed a current report on Form 8-K to furnish under Item 12 CNF's press release presenting CNF's third-quarter results. PAGE 35 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Company (Registrant) has duly caused this Form 10-Q Quarterly Report to be signed on its behalf by the undersigned, thereunto duly authorized. CNF Inc. ------------ (Registrant) November 12, 2003 /s/Chutta Ratnathicam ------------------------- Chutta Ratnathicam Senior Vice President and Chief Financial Officer