Form 10-Q Crawford & Company Quarter Ended June 30, 1996 Page 2 PART I - FINANCIAL INFORMATION Item 1. Financial Statements Condensed Financial Statements: Year-to-Date Unaudited Consolidated Statements of Income for the Six-Month Periods ended June 30, 1996 and June 30, 1995: (In Thousand of Dollars Except Share and Per Share Data) 1996 1995 Revenues $319,192 $299,512 Costs and Expenses: Cost of services provided, less reimbursed expenses of $15,868 in 1996 and $17,073 in 1995 229,996 216,527 Selling, general and administrative expense 54,574 56,075 Total costs and expenses 284,570 272,602 Income Before Income Taxes 34,622 26,910 Provision for Income Taxes 13,963 10,852 Net Income $20,659 $16,058 Earnings Per Share $0.60 $0.46 Weighted Average Shares Outstanding 34,207,508 34,889,009 Declared Dividends Per Share - Class A Common $0.30 $0.29 Declared Dividends Per Share - Class B Common $0.29 $0.27 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended June 30, 1996 Page 3 Quarterly Unaudited Consolidated Statements of Income for the Three-Month Periods ended June 30, 1996 and June 30, 1995: (In Thousand of Dollars Except Share and Per Share Data) 1996 1995 Revenues $157,629 $150,863 Costs and Expenses: Cost of services provided, less reimbursed expenses of $8,089 in 1996 and $8,695 in 1995 113,192 109,844 Selling, general and administrative expense 27,293 29,993 Total costs and expenses 140,485 139,837 Income Before Income Taxes 17,144 11,026 Provision for Income Taxes 6,916 4,446 Net Income $10,228 $6,580 Earnings Per Share $0.30 $0.19 Weighted Average Shares Outstanding 34,104,541 34,851,171 Declared Dividends Per Share - Class A Common $0.150 $0.145 Declared Dividends Per Share - Class B Common $0.145 $0.135 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended June 30, 1996 Page 4 Consolidated Balance Sheets as of June 30, 1996 and December 31, 1995: (In Thousands of Dollars) (Unaudited) June 30 December 31 1996 1995 ASSETS Current Assets: Cash and cash equivalents $45,816 $40,802 Short-term investments, at fair value 2,260 5,596 Accounts receivable, less allowance for doubtful accounts of $10,611 in 1996 and $10,303 in 1995 113,644 111,636 Unbilled revenues, at estimated billable amounts 64,966 60,486 Prepaid income taxes 8,651 6,115 Prepaid expenses and other current assets 10,641 9,745 Total current assets 245,978 234,380 Property and Equipment: Property and equipment, at cost: 124,074 121,307 Less accumulated depreciation and amortization (90,326) (84,859) Net property and equipment 33,748 36,448 Other Assets: Intangible assets arising from acquisitions, less accumulated amortization of $8,508 in 1996 and $7,596 in 1995 54,281 55,731 Prepaid pension obligation 42,464 34,243 Other 6,621 6,181 Total other assets 103,366 96,155 TOTAL ASSETS $383,092 $366,983 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended June 30, 1996 Page 5 Consolidated Balance Sheets - (Continued) (In Thousands of Dollars) (Unaudited) June 30 December 31 1996 1995 LIABILITIES AND SHAREHOLDERS' INVESTMENT Current Liabilities: Short-term borrowings $9,174 $10,154 Accounts payable 10,837 12,366 Accrued compensation and related costs 33,674 26,764 Other accrued liabilities 35,655 29,394 Deferred revenues 15,653 15,504 Current installments of long-term debt 797 872 Total current liabilities 105,790 95,054 Noncurrent Liabilities: Long-term debt, less current installments 8,827 9,412 Deferred income taxes 15,044 14,854 Deferred revenues 11,478 10,498 Postretirement medical benefit obligation 8,270 7,938 Self-insured risks 8,896 7,347 Other 1,827 1,020 Total noncurrent liabilities 54,342 51,069 Shareholders' Investment: Class A Common Stock, $1.00 par value; 50,000,000 shares authorized; 16,841,441 and 17,229,986 shares issued in 1996 and 1995, respectively 16,841 17,230 Class B Common Stock, $1.00 par value; 50,000,000 shares authorized; 17,249,388 and 17,297,730 shares issued in 1996 and 1995, respectively 17,249 17,298 Retained earnings 193,002 189,294 Cumulative translation adjustment (4,132) (2,962) Total shareholders' investment 222,960 220,860 TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT $383,092 $366,983 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended June 30, 1996 Page 6 Unaudited Consolidated Statements of Cash Flows for the Six-Month Periods Ended June 30, 1996 and June 30, 1995: (In Thousands of Dollars) 1996 1995 Cash Flows From Operating Activities: Net income $20,659 $16,058 Reconciliation of net income to net cash provided by operating activities: Depreciation and amortization 8,341 8,450 Deferred income taxes 1,214 4,159 Loss on sales of property and equipment 90 246 Changes in operating assets and liabilities: Short-term investments 3,336 8,790 Accounts receivable, net (2,761) (4,913) Unbilled revenues (4,728) (817) Prepaid or accrued income taxes 252 (1,672) Accounts payable and accrued liabilities 11,672 (9,411) Deferred revenues 1,130 2,317 Prepaid expenses and other assets (12,011) (18,782) Net cash provided by operating activities 27,194 4,425 Cash Flows From Investing Activities: Acquisitions of property and equipment (4,371) (8,004) Sales of property and equipment 115 92 Net cash used in investing activities (4,256) (7,912) Cash Flows From Financing Activities: Dividends paid (10,117) (9,774) Repurchase of common stock (7,604) (3,512) Issuance of common stock 330 724 Decrease in short-term borrowings (525) (775) Increase in long-term debt 121 336 Net cash used in financing activities (17,795) (13,001) Effect of exchange rate changes on cash and cash equivalents (129) 169 Increase (Decrease) in cash and cash equivalents 5,014 (16,319) Cash and cash equivalents at beginning of period 40,802 38,968 Cash and cash equivalents at end of period $45,816 $22,649 Cash payments for income taxes $13,026 $8,209 (See accompanying notes to condensed financial statements)