Form 10-Q Crawford & Company Quarter Ended March 31, 1997 Page 2 PART I - FINANCIAL INFORMATION Item 1. Financial Statements Condensed Financial Statements: Year-to-Date Unaudited Consolidated Statements of Income for the Three-Month Periods ended March 31, 1997 and March 31, 1996: (In Thousands of Dollars Except Share and Per Share Data) 1997 1996 Revenues $165,951 $161,563 Costs and Expenses: Cost of services provided, less reimbursed expenses of $8,575 in 1997 and $7,784 in 1996 119,594 116,804 Selling, general and administrative expenses 27,075 27,281 Restructuring charge 13,000 0 Total costs and expenses 159,669 144,085 Income Before Income Taxes and Minority Interest 6,282 17,478 Provision for Income Taxes 3,166 7,047 Income Before Minority Interest 3,116 10,431 Minority Interest in Loss of Joint Venture 3,199 0 Net Income $6,315 $10,431 Earnings Per Share $0.13 $0.20 Weighted Average Shares Outstanding 50,030,061 51,465,714 Declared Dividends Per Share - Class A Common Stock $0.110 $0.100 Declared Dividends Per Share - Class B Common Stock $0.110 $0.097 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended March 31, 1997 Page 3 Consolidated Balance Sheets as of March 31, 1997 and December 31, 1996: (In Thousands of Dollars) (Unaudited) March 31 December 31 1997 1996 ASSETS Current Assets: Cash and cash equivalents $64,640 $55,485 Accounts receivable, less allowance for doubtful accounts of $15,005 in 1997 and $11,692 in 1996 128,085 112,975 Unbilled revenues, at estimated billable amounts 93,646 68,593 Prepaid income taxes 2,677 2,677 Prepaid expenses and other current assets 13,150 7,166 Total current assets 302,198 246,896 Property and Equipment: Property and equipment, at cost: 154,416 123,901 Less accumulated depreciation and amortization (112,402) (92,264) Net property and equipment 42,014 31,637 Other Assets: Intangible assets arising from acquisitions, less accumulated amortization of $9,193 in 1997 and $8,768 in 1996 51,934 52,266 Prepaid pension obligation 42,759 41,405 Other 6,249 5,881 Total other assets 100,942 99,552 TOTAL ASSETS $445,154 $378,085 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended March 31, 1997 Page 4 Consolidated Balance Sheets - (Continued) (In Thousands of Dollars) (Unaudited) March 31 December 31 1997 1996 LIABILITIES AND SHAREHOLDERS' INVESTMENT Current Liabilities: Short-term borrowings $19,028 $8,437 Accounts payable 16,052 13,329 Accrued compensation and related costs 27,386 30,811 Other accrued liabilities 59,409 32,645 Deferred revenues 15,992 16,300 Current installments of long-term debt 9,717 9,130 Total current liabilities 147,584 110,652 Noncurrent Liabilities: Long-term debt, less current installments 4,330 376 Deferred income taxes 13,810 13,810 Deferred revenues 12,921 12,902 Postretirement medical benefit obligation 8,155 8,037 Self-insured risks 9,075 8,172 Minority interest 27,719 0 Other 5,851 2,600 Total noncurrent liabilities 81,861 45,897 Shareholders' Investment: Class A Common Stock, $1.00 par value; 50,000,000 shares authorized; 24,285,960 and 24,392,393 shares issued in 1997 and 1996, respectively 24,286 24,392 Class B Common Stock, $1.00 par value; 50,000,000 shares authorized; 25,677,343 and 25,718,919 shares issued in 1997 and 1996, respectively 25,677 25,719 Retained earnings 171,370 173,708 Cumulative translation adjustment (5,624) (2,283) Total shareholders' investment 215,709 221,536 TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT $445,154 $378,085 (See accompanying notes to condensed financial statements) Form 10-Q Crawford & Company Quarter Ended March 31, 1997 Page 5 Unaudited Consolidated Statements of Cash Flows for the Three-Month Periods Ended March 31, 1997 and March 31, 1996: (In Thousands of Dollars) 1997 1996 Cash Flows From Operating Activities: Net income $6,315 $10,431 Reconciliation of net income to net cash provided by operating activities: Minority interest in loss of joint venture (3,199) 0 Depreciation and amortization 3,800 4,163 Deferred income taxes (6,007) 2,547 Loss on sales of property and equipment 75 42 Changes in operating assets and liabilities, net of effects of acquisitions: Short-term investments 0 2,212 Accounts receivable, net 1,759 (727) Unbilled revenues 4,910 (4,522) Prepaid or accrued income taxes 4,416 3,477 Accounts payable and accrued liabilities 11,108 12,232 Deferred revenues (264) 328 Prepaid expenses and other assets (4,819) (7,099) Net cash provided by operating activities 18,094 23,084 Cash Flows From Investing Activities: Acquisitions of property and equipment (4,602) (2,148) Proceeds from sales of property and equipment 142 23 Net cash used in investing activities (4,460) (2,125) Cash Flows From Financing Activities: Dividends paid (5,504) (5,085) Repurchase of common stock (4,399) (6,644) Issuance of common stock 1,103 306 Increase in short-term borrowings 1,410 483 (Decrease) increase in long-term debt (576) 102 Net cash used in financing activities (7,966) (10,838) Effect of exchange rate changes on cash and cash equivalents 3,487 (82) Increase in cash and cash equivalents 9,155 10,039 Cash and cash equivalents at beginning of period 55,485 40,802 Cash and cash equivalents at end of period $64,640 $50,841 Cash payments for income taxes $1,494 $1,569 (See accompanying notes to condensed financial statements)