UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2004 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _____________ to _____________ Commission file number 1-6155 AMERICAN GENERAL FINANCE CORPORATION (Exact name of registrant as specified in its charter) Indiana 35-0416090 (State of Incorporation) (I.R.S. Employer Identification No.) 601 N.W. Second Street, Evansville, IN 47708 (Address of principal executive offices) (Zip Code) (812) 424-8031 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934). Yes No X The registrant meets the conditions set forth in General Instruction H(1)(a) and (b) of Form 10-Q and is therefore filing this Form 10-Q with the reduced disclosure format. At May 4, 2004, there were 10,160,012 shares of the registrant's common stock, $.50 par value, outstanding. 2 TABLE OF CONTENTS Item Page Part I - Financial Information 1. Financial Statements . . . . . . . . . . . . . . . . . . . . . 3 2. Management's Discussion and Analysis of Financial Condition and Results of Operations. . . . . . . . . . . . . . . . . . 12 4. Controls and Procedures . . . . . . . . . . . . . . . . . . . 25 Part II - Other Information 1. Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . 26 6. Exhibits and Reports on Form 8-K . . . . . . . . . . . . . . . 26 AVAILABLE INFORMATION American General Finance Corporation (AGFC) files annual, quarterly, and current reports and other information with the Securities and Exchange Commission (the SEC). The SEC maintains a website that contains annual, quarterly, and current reports and other information that issuers (including AGFC) file electronically with the SEC. The SEC's website is www.sec.gov. The following reports are available free of charge on our Internet website www.agfinance.com: * this Quarterly Report on Form 10-Q; and * our Annual Report on Form 10-K for the year ended December 31, 2003. The information on our website is not incorporated by reference into this report. The website addresses listed above are provided for the information of the reader and are not intended to be active links. 3 Part I - FINANCIAL INFORMATION Item 1. Financial Statements AMERICAN GENERAL FINANCE CORPORATION AND SUBSIDIARIES Condensed Consolidated Statements of Income (Unaudited) Three Months Ended March 31, 2004 2003 (dollars in thousands) Revenues Finance charges $448,098 $430,662 Insurance 45,701 45,708 Other: Service fee income from a non-subsidiary affiliate 35,617 568 Miscellaneous 33,428 44,618 Total revenues 562,844 521,556 Expenses Interest expense 135,556 141,829 Operating expenses: Salaries and benefits 118,265 97,334 Other operating expenses 69,799 63,120 Provision for finance receivable losses 58,177 69,451 Insurance losses and loss adjustment expenses 21,127 20,389 Total expenses 402,924 392,123 Income before provision for income taxes 159,920 129,433 Provision for Income Taxes 58,053 45,596 Net Income $101,867 $ 83,837 See Notes to Condensed Consolidated Financial Statements. 4 AMERICAN GENERAL FINANCE CORPORATION AND SUBSIDIARIES Condensed Consolidated Balance Sheets March 31, December 31, 2004 2003 (Unaudited) (dollars in thousands) Assets Net finance receivables: Real estate loans $11,599,553 $10,657,742 Non-real estate loans 2,865,212 2,877,825 Retail sales finance 1,235,695 1,302,922 Net finance receivables 15,700,460 14,838,489 Allowance for finance receivable losses (445,613) (455,402) Net finance receivables, less allowance for finance receivable losses 15,254,847 14,383,087 Investment securities 1,347,774 1,307,472 Cash and cash equivalents 212,519 136,223 Notes receivable from parent 288,376 276,666 Other assets 742,776 667,693 Total assets $17,846,292 $16,771,141 Liabilities and Shareholder's Equity Long-term debt $11,055,402 $10,686,887 Short-term debt 3,492,323 3,184,529 Insurance claims and policyholder liabilities 430,710 438,362 Other liabilities 619,798 372,416 Accrued taxes 80,000 37,518 Total liabilities 15,678,233 14,719,712 Shareholder's equity: Common stock 5,080 5,080 Additional paid-in capital 951,175 951,175 Accumulated other comprehensive loss (183) (14,947) Retained earnings 1,211,987 1,110,121 Total shareholder's equity 2,168,059 2,051,429 Total liabilities and shareholder's equity $17,846,292 $16,771,141 See Notes to Condensed Consolidated Financial Statements. 5 AMERICAN GENERAL FINANCE CORPORATION AND SUBSIDIARIES Condensed Consolidated Statements of Cash Flows (Unaudited) Three Months Ended March 31, 2004 2003 (dollars in thousands) Cash Flows from Operating Activities Net income $ 101,867 $ 83,837 Reconciling adjustments: Provision for finance receivable losses 58,177 69,451 Depreciation and amortization 42,181 44,709 Deferral of finance receivable origination costs (17,934) (15,211) Deferred income tax charge 5,752 720 Origination of real estate loans held for sale (20,135) (617,826) Sales and principal collections of real estate loans held for sale 35,865 512,627 Change in other assets and other liabilities 155,264 36,035 Change in insurance claims and policyholder liabilities (7,652) (13,351) Change in taxes receivable and payable 42,635 34,327 Other, net 4,203 11,585 Net cash provided by operating activities 400,223 146,903 Cash Flows from Investing Activities Finance receivables originated or purchased (2,673,802) (1,782,462) Principal collections on finance receivables 1,730,312 1,664,549 Acquisition of Wilmington Finance, Inc. - (93,189) Investment securities purchased (248,144) (595,331) Investment securities called and sold 220,980 556,052 Investment securities matured 2,600 7,000 Change in notes receivable from parent (11,710) 5,490 Change in premiums on finance receivables purchased and deferred charges (2,009) 10,045 Other, net (2,794) (3,731) Net cash used for investing activities (984,567) (231,577) Cash Flows from Financing Activities Proceeds from issuance of long-term debt 764,346 299,580 Repayment of long-term debt (411,500) (640,150) Change in short-term debt 307,794 525,765 Dividends paid - (897) Net cash provided by financing activities 660,640 184,298 Increase in cash and cash equivalents 76,296 99,624 Cash and cash equivalents at beginning of period 136,223 144,565 Cash and cash equivalents at end of period $ 212,519 $ 244,189 See Notes to Condensed Consolidated Financial Statements. 6 AMERICAN GENERAL FINANCE CORPORATION AND SUBSIDIARIES Condensed Consolidated Statements of Comprehensive Income (Unaudited) Three Months Ended March 31, 2004 2003 (dollars in thousands) Net income $101,867 $ 83,837 Other comprehensive gain: Net unrealized gains (losses): Investment securities 15,687 4,311 Interest rate swaps (7,793) (8,281) Income tax effect: Investment securities (5,491) (1,499) Interest rate swaps 2,728 2,899 Net unrealized gains (losses), net of tax 5,131 (2,570) Reclassification adjustments for realized (gains) losses included in net income: Investment securities (769) 2,852 Interest rate swaps 15,589 21,830 Income tax effect: Investment securities 269 (998) Interest rate swaps (5,456) (7,641) Realized losses included in net income, net of tax 9,633 16,043 Other comprehensive gain, net of tax 14,764 13,473 Comprehensive income $116,631 $ 97,310 See Notes to Condensed Consolidated Financial Statements. 7 AMERICAN GENERAL FINANCE CORPORATION AND SUBSIDIARIES Notes to Condensed Consolidated Financial Statements March 31, 2004 Note 1. Basis of Presentation American General Finance Corporation will be referred to as "AGFC" or collectively with its subsidiaries, whether directly or indirectly owned, as the "Company" or "we". We prepared our condensed consolidated financial statements using accounting principles generally accepted in the United States for interim periods. The statements include the accounts of AGFC and its subsidiaries, all of which are wholly owned. We eliminated all intercompany items. AGFC is a wholly owned subsidiary of American General Finance, Inc. (AGFI). AGFI is an indirect wholly owned subsidiary of American International Group, Inc. (AIG). We made all adjustments, consisting only of normal recurring adjustments, that we considered necessary for a fair statement of the Company's condensed consolidated financial statements. These statements should be read in conjunction with the consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2003. To conform to the 2004 presentation, we reclassified certain items in the prior period. Note 2. Acquisition Effective January 1, 2003, we acquired 100% of the common stock of Wilmington Finance, Inc. (WFI), a majority owned subsidiary of WSFS Financial Corporation, in a purchase business combination. The purchase price was $120.8 million, consisting of $25.8 million for net assets and $95.0 million for intangibles. The majority of the tangible assets acquired were real estate loans held for sale. We included the results of WFI's operations in our financial statements beginning January 1, 2003, the effective date of the acquisition. We finalized an independent valuation of the intangibles in second quarter 2003 and recorded $54.2 million as goodwill and $40.8 million as other intangibles. Goodwill and other intangibles are both included in other assets. Other intangibles primarily consisted of broker relationships and non-compete agreements and had an initial weighted-average amortization period of 9 years. WFI originates non- conforming residential real estate loans, primarily through broker relationships and, to a lesser extent, directly to consumers, and sells its originated loans to investors with servicing released to the purchaser. Effective July 1, 2003, WFI and AIG Federal Savings Bank, a non-subsidiary affiliate, entered into an agreement whereby for a fee, WFI provides marketing, certain origination processing services, loan servicing, and related services for the affiliate's origination and sale of non-conforming residential real estate loans. These WFI service activities have supplanted much of WFI's origination and sales activity and are anticipated to do so going forward. WFI provides the Company with other sources of revenue through its servicing fees and net gain on sales of real estate loans held for sale. We report any real estate loans we purchase from AIG Federal Savings Bank that were generated using WFI's services as originations, rather than as portfolio acquisitions, because AGFI and AIG Federal Savings Bank share a common parent. 8 Note 3. Accounting Change In December 2003, the Accounting Standards Executive Committee (AcSEC) issued Statement of Position No. 03-3 (SOP 03-3) "Accounting for Certain Loans or Debt Securities Acquired in a Transfer". SOP 03-3 addresses accounting for differences between contractual cash flows and cash flows expected to be collected from an investor's initial investment in loans acquired in a transfer if those differences are attributable, at least in part, to credit quality. SOP 03-3 limits the yield that may be accreted (accretable yield) to the excess of the investor's estimate of undiscounted expected principal, interest, and other cash flows (cash flows expected at acquisition to be collected) over the investor's initial investment in the loan. SOP 03-3 requires that the excess of contractual cash flows over cash flows expected to be collected (nonaccretable difference) not be recognized as an adjustment of yield, loss accrual, or valuation allowance. Subsequent increases in cash flows expected to be collected generally should be recognized prospectively through adjustment of the loan's yield over its remaining life. Decreases in cash flows expected to be collected should be recognized as impairment. SOP 03-3 is effective for loans acquired in fiscal years beginning after December 15, 2004. For loans acquired in fiscal years beginning on or before December 15, 2004, SOP 03-3 should be applied prospectively for fiscal years beginning after December 15, 2004 for decreases in cash flows expected to be collected. The AcSEC has encouraged early adoption of SOP 03-3 by affected companies. We have not yet determined our date of adoption or the effect it will have on our results of operations or financial position in future periods. 9 Note 4. Finance Receivables Components of net finance receivables by type were as follows: March 31, 2004 Real Non-real Retail Estate Estate Sales Loans Loans Finance Total (dollars in thousands) Gross receivables $11,545,781 $3,172,032 $1,357,204 $16,075,017 Unearned finance charges and points and fees (130,342) (374,069) (132,289) (636,700) Accrued finance charges 80,268 35,656 10,806 126,730 Deferred origination costs 22,213 26,843 - 49,056 Premiums, net of discounts 81,633 4,750 (26) 86,357 Total $11,599,553 $2,865,212 $1,235,695 $15,700,460 December 31, 2003 Real Non-real Retail Estate Estate Sales Loans Loans Finance Total (dollars in thousands) Gross receivables $10,598,133 $3,191,045 $1,436,756 $15,225,934 Unearned finance charges and points and fees (131,037) (387,049) (145,056) (663,142) Accrued finance charges 80,111 39,806 11,664 131,581 Deferred origination costs 19,424 28,244 - 47,668 Premiums, net of discounts 91,111 5,779 (442) 96,448 Total $10,657,742 $2,877,825 $1,302,922 $14,838,489 Note 5. Allowance for Finance Receivable Losses Changes in the allowance for finance receivable losses were as follows: Three Months Ended March 31, 2004 2003 (dollars in thousands) Balance at beginning of period $455,402 $453,668 Provision for finance receivable losses 58,177 69,451 Charge-offs (79,783) (82,608) Recoveries 11,817 10,157 Balance at end of period $445,613 $450,668 10 Note 6. Derivative Financial Instruments AGFC uses derivative financial instruments in managing the cost of its debt and is neither a dealer nor a trader in derivative financial instruments. AGFC has generally limited its use of derivative financial instruments to interest rate swap agreements. These interest rate swap agreements are designated and qualify as cash flow hedges or fair value hedges. AGFC uses interest rate swap agreements to limit our exposure to market interest rate risk in the funding of our operations. Most of our swaps synthetically convert certain short-term or floating-rate debt to a long-term fixed-rate. The synthetic long-term fixed rates achieved through interest rate swap agreements are slightly lower than the rates that could have been achieved by issuing comparable fixed- rate, long-term debt. Additionally, AGFC has swapped fixed-rate, long-term debt to floating-rate, long-term debt. As an alternative to funding without these derivative financial instruments, AGFC's interest rate swap agreements did not have a material effect on the Company's net income during the three months ended March 31, 2004 or 2003. Note 7. Accumulated Other Comprehensive Loss Components of accumulated other comprehensive loss were as follows: March 31, December 31, 2004 2003 (dollars in thousands) Net unrealized losses on interest rate swaps $(50,518) $(55,586) Net unrealized gains on investment securities 50,335 40,639 Total $ (183) $(14,947) Note 8. Segment Information We have two business segments: consumer finance and insurance. Our segments are defined by the type of financial service product offered. The consumer finance segment makes home equity loans, originates secured and unsecured consumer loans, extends lines of credit, and purchases retail sales contracts from, and provides revolving retail services for, retail merchants. We also purchase, from AIG Federal Savings Bank, a non-subsidiary affiliate, private label receivables under a participation agreement and real estate loans under a purchase agreement. To supplement our lending and retail sales financing activities, we purchase portfolios of real estate loans, non-real estate loans, and retail sales finance receivables. We also provide for a fee, marketing, certain origination processing services, and loan servicing for AIG Federal Savings Bank and originate real estate loans through brokers for sale to investors. We offer credit and non- credit insurance products to our eligible consumer finance customers. The insurance segment writes and reinsures credit and non-credit insurance through products that are offered principally by the consumer finance segment. 11 The following tables display information about the Company's segments as well as a reconciliation of total segment pretax income to the condensed consolidated financial statement amounts. For the three months ended March 31, 2004: Consumer Total Finance Insurance Segments (dollars in thousands) Revenues: External: Finance charges $480,346 $ - $480,346 Insurance 203 45,498 45,701 Other 34,057 24,259 58,316 Intercompany 20,719 (18,096) 2,623 Pretax income 151,372 22,148 173,520 For the three months ended March 31, 2003: Consumer Total Finance Insurance Segments (dollars in thousands) Revenues: External: Finance charges $458,643 $ - $458,643 Insurance 226 45,482 45,708 Other 17,597 22,490 40,087 Intercompany 21,454 (18,049) 3,405 Pretax income 132,703 21,380 154,083 Reconciliations of total segment pretax income to the condensed consolidated financial statement amounts were as follows: Three Months Ended March 31, 2004 2003 (dollars in thousands) Pretax income: Segments $173,520 $154,083 Corporate (13,854) (15,239) Adjustments 254 (9,411) Consolidated pretax income $159,920 $129,433 Adjustments for pretax income include realized gains (losses) and certain other investment revenue, interest expense due to releveraging of debt, and provision for finance receivable losses due to redistribution of amounts provided for the allowance for finance receivable losses. Adjustments for pretax income in 2003 also included pension expense. 12 Note 9. Legal Contingencies AGFC and certain of its subsidiaries are parties to various lawsuits and proceedings, including certain purported class action claims, arising in the ordinary course of business. In addition, many of these proceedings are pending in jurisdictions, such as Mississippi, that permit damage awards disproportionate to the actual economic damages alleged to have been incurred. Based upon information presently available, we believe that the total amounts, if any, that will ultimately be paid arising from these lawsuits and proceedings will not have a material adverse effect on our consolidated results of operations or financial position. However, the continued occurrences of large damage awards in general in the United States, including large punitive damage awards that bear little or no relation to actual economic damages incurred by plaintiffs in some jurisdictions, create the potential for an unpredictable judgment in any given suit. Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations. REPORT OF MANAGEMENT'S RESPONSIBILITY The Company's management is responsible for the integrity and fair presentation of our condensed consolidated financial statements and all other financial information presented in this report. We prepared our condensed consolidated financial statements using accounting principles generally accepted in the United States (GAAP) for interim periods. We made estimates and assumptions that affect amounts recorded in the financial statements and disclosures of contingent assets and liabilities. The Company's management is responsible for establishing and maintaining an internal control structure and procedures for financial reporting. These systems are designed to provide reasonable assurance that assets are safeguarded from loss or unauthorized use, that transactions are recorded according to GAAP under management's direction and that financial records are reliable to prepare financial statements. We support the internal control structure with careful selection, training and development of qualified personnel. The Company's employees are subject to AIG's Code of Conduct designed to assure that all employees perform their duties with honesty and integrity. We do not allow loans to executive officers. The systems include a documented organizational structure and policies and procedures that we communicate throughout the Company. Our internal auditors report directly to AIG to strengthen independence. They continually monitor the operation of our internal controls and report their findings to the Company's management and AIG's internal audit department. We take prompt action to correct control deficiencies and address opportunities for improving the system. The Company's management assesses the adequacy of our internal control structure quarterly. Based on these assessments, management has concluded that the internal control structure and the procedures for financial reporting have functioned effectively and that the condensed consolidated financial statements fairly present our consolidated financial position and the results of our operations for the periods presented. 13 FORWARD-LOOKING STATEMENTS This Quarterly Report on Form 10-Q and our other publicly available documents may include, and the Company's officers and representatives may from time to time make, statements which may constitute "forward- looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are not historical facts but instead represent only our belief regarding future events, many of which are inherently uncertain and outside of our control. These statements may address, among other things, the Company's strategy for growth, product development, regulatory approvals, market position, financial results and reserves. The Company's actual results and financial condition may differ, possibly materially, from the anticipated results and financial condition indicated in these forward-looking statements. The important factors, many of which are outside of our control, which could cause the Company's actual results to differ, possibly materially, include, but are not limited to, the following: *	changes in general economic conditions, including the interest rate environment in which we conduct business and the financial markets through which we access capital and invest cash flows from the insurance business segment; * changes in the competitive environment in which we operate, including the demand for our products, customer responsiveness to our distribution channels and the formation of business combinations among our competitors; * the effectiveness of our credit risk scoring models in assessing the risk of customer unwillingness or inability to repay; * shifts in collateral values, contractual delinquencies, and credit losses; * levels of unemployment and personal bankruptcies; * our ability to access capital markets and maintain our credit rating position; * changes in laws or regulations that affect our ability to conduct business or the manner in which we conduct business, such as licensing requirements, pricing limitations or restrictions on the method of offering products; * the costs and effects of any litigation or governmental inquiries or investigations that are determined adversely to the Company; * changes in accounting standards or tax policies and practices and the application of such new policies and practices to the manner in which we conduct business; * our ability to integrate the operations of our acquisitions into our businesses; * changes in our ability to attract and retain employees or key executives to support our businesses; and * natural or accidental events such as fires or floods affecting our branches or other operating facilities. Readers are also directed to other risks and uncertainties discussed in other documents we file with the SEC. We are under no obligation to (and expressly disclaim any such obligation to) update or alter any forward-looking statement, whether written or oral, that may be made from time to time, whether as a result of new information, future events or otherwise. 14 CRITICAL ACCOUNTING POLICIES Our Credit Strategy and Policy Committee evaluates our finance receivable portfolio monthly. The Credit Strategy and Policy Committee exercises its judgment, based on quantitative analyses, qualitative factors, and each committee member's experience in the consumer finance industry, when determining the amount of the allowance for finance receivable losses. If its review concludes that an adjustment is necessary, we charge or credit this adjustment to expense through the provision for finance receivable losses. We consider this estimate to be a critical accounting estimate that affects the net income of the Company in total and the pretax operating income of our consumer finance business segment. We document the adequacy of the allowance for finance receivable losses, the analysis of the trends in credit quality, and the current economic conditions considered by the Credit Strategy and Policy Committee to support its conclusions. See Provision for Finance Receivable Losses for further information on the allowance for finance receivable losses. OFF-BALANCE SHEET ARRANGEMENTS We do not have any material off-balance sheet arrangements as defined by SEC rules. LIQUIDITY AND CAPITAL RESOURCES Liquidity Our sources of funds include operations, issuances of long-term debt, short-term borrowings in the commercial paper market, borrowings from banks under credit facilities, and sales of finance receivables for securitizations. AGFC has also historically received capital contributions from its parent to support finance receivable growth and maintain targeted leverage. Principal sources and uses of cash were as follows: Three Months Ended March 31, 2004 2003 (dollars in millions) Principal sources of cash: Operations $ 400.2 $146.9 Net issuances of debt 660.6 185.2 Total $1,060.8 $332.1 Principal uses of cash: Net originations and purchases of finance receivables $ 943.5 $117.9 Dividends paid - 0.9 Total $ 943.5 $118.8 Net originations and purchases of finance receivables and net issuances of debt increased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to increases in WFI-related real estate loan production. 15 We believe that our overall sources of liquidity will continue to be sufficient to satisfy our foreseeable operational requirements and financial obligations. The principal factors that could decrease our sources of liquidity are delinquent payments from our customers and an inability to access capital markets. The principal factors that could increase our cash needs are significant increases in net originations and purchases of finance receivables. We intend to mitigate liquidity risk by continuing to operate the Company by utilizing the following existing strategies: * maintain a finance receivable portfolio comprised mostly of real estate loans, which generally represent a lower risk of customer non-payment; * originate and monitor finance receivables with our proprietary credit risk management system; * maintain an investment securities portfolio of predominantly investment grade, liquid securities; and * maintain a capital structure appropriate to our asset base. Consistent execution of our business strategies should result in continued profitability, strong credit ratings, and investor confidence. These results should allow continued access to capital markets for issuances of our commercial paper and long-term debt. At March 31, 2004, we had $8.3 billion of long-term debt securities registered under the Securities Act of 1933 that had not yet been issued. We also maintain committed bank credit facilities and have the ability to sell a portion of our finance receivables for securitization to provide additional sources of liquidity for needs potentially not met through other funding sources. Capital Resources March 31, 2004 2003 Amount Percent Amount Percent (dollars in millions) Long-term debt $11,055.4 66% $ 9,230.8 63% Short-term debt 3,492.3 21 3,586.9 24 Total debt 14,547.7 87 12,817.7 87 Equity 2,168.1 13 1,906.3 13 Total capital $16,715.8 100% $14,724.0 100% Net finance receivables $15,700.5 $13,585.3 Debt to equity ratio 6.71x 6.72x Debt to tangible equity ratio 7.47x 7.50x Reconciliations of equity to tangible equity were as follows: March 31, 2004 2003 (dollars in millions) Equity $ 2,168.1 $ 1,906.3 Goodwill (220.5) (252.6) Accumulated other comprehensive loss 0.2 55.5 Tangible equity $ 1,947.8 $ 1,709.2 16 Our capital varies primarily with the level of net finance receivables. The capital mix of debt and equity is based primarily upon maintaining leverage that supports cost-effective funding. AGFC has historically paid dividends to (or received capital contributions from) its parent to manage our leverage of debt to tangible equity to a targeted amount. Certain AGFC financing agreements effectively limit the amount of dividends AGFC may pay. These agreements have not prevented AGFC from managing its capital to currently targeted leverage of 7.5 to 1. We issue a combination of fixed-rate debt, principally long-term, and floating-rate debt, principally short-term. AGFC obtains our fixed- rate funding through public issuances of long-term debt with maturities generally ranging from three to ten years. Most floating- rate funding is through AGFC sales and refinancing of commercial paper and through AGFC issuances of long-term, floating-rate debt. Commercial paper, with maturities ranging from 1 to 270 days, is sold to banks, insurance companies, corporations, and other accredited investors. At March 31, 2004, short-term debt included $3.0 billion of commercial paper. AGFC also sells extendible commercial notes with initial maturities of up to 90 days, which may be extended by AGFC to 390 days. At March 31, 2004, short-term debt included $536.0 million of extendible commercial notes. Liquidity Facilities We maintain credit facilities to support the issuance of commercial paper and to provide an additional source of funds for operating requirements. At March 31, 2004, AGFC had committed credit facilities totaling $3.0 billion, including a facility under which AGFI is an eligible borrower for up to $300 million. The annual commitment fees for the facilities are based upon AGFC's long-term credit ratings and averaged 0.07% at March 31, 2004. At March 31, 2004, AGFC and certain of its subsidiaries also had an uncommitted credit facility totaling $50.0 million which was shared with AGFI and could be increased depending upon lender ability to participate its loans under the facility. There were no amounts outstanding under any facility at March 31, 2004 or March 31, 2003. AGFC does not guarantee any borrowings of AGFI. 17 ANALYSIS OF OPERATING RESULTS AND FINANCIAL CONDITION Net Income Three Months Ended March 31, 2004 2003 (dollars in millions) Net income $101.9 $ 83.8 Amount change $ 18.1 $ 5.8 Percent change 22% 8% Return on average assets 2.36% 2.16% Return on average equity 19.30% 18.12% Ratio of earnings to fixed charges 2.14x 1.88x See Note 8. of the Notes to Condensed Consolidated Financial Statements for information on the results of the Company's business segments. Factors that specifically affected the Company's operating results were as follows: Finance Charges Three Months Ended March 31, 2004 2003 (dollars in millions) Finance charges $ 448.1 $ 430.7 Amount change $ 17.4 $ 17.0 Percent change 4% 4% Average net receivables $15,223.8 $13,553.7 Yield 11.83% 12.85% Finance charges increased due to the following: Three Months Ended March 31, 2004 2003 (dollars in millions) Increase in average net receivables $ 43.6 $ 59.4 Decrease in yield (30.2) (42.4) Increase in number of days 4.0 - Total $ 17.4 $ 17.0 18 Average net receivables by type and growth in average net receivables when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Amount Growth Amount Growth (dollars in millions) Real estate loans $11,084.4 $1,707.6 $ 9,376.8 $1,898.4 Non-real estate loans 2,867.3 16.1 2,851.2 46.6 Retail sales finance 1,272.1 (53.6) 1,325.7 (57.6) Total $15,223.8 $1,670.1 $13,553.7 $1,887.4 Percent change 12% 16% The historically low interest rate environment contributed to the increases in both originations and liquidations of our real estate loans. WFI-related real estate loan production also increased real estate loan originations by $2.7 billion during the last twelve months. Real estate loan acquisitions declined during the last twelve months primarily due to an extremely competitive pricing environment. Yield by type and changes in yield in basis points (bp) when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Yield Change Yield Change Real estate loans 9.03% (94) bp 9.97% (141) bp Non-real estate loans 21.51 2 21.49 (43) Retail sales finance 14.39 (26) 14.65 (26) Total 11.83 (102) 12.85 (148) Yield decreased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to a lower real estate loan yield resulting from the low interest rate environment and a higher proportion of average net receivables that are real estate loans. Insurance Revenues Insurance revenues were as follows: Three Months Ended March 31, 2004 2003 (dollars in millions) Earned premiums $44.7 $45.1 Commissions 1.0 0.6 Total $45.7 $45.7 Amount change $ - $ 0.2 Percent change - % - % 19 Other Revenues Other revenues were as follows: Three Months Ended March 31, 2004 2003 (dollars in millions) Service fee income from a non-subsidiary affiliate $35.6 $ 0.6 Miscellaneous: Investment revenue 25.3 19.7 Interest revenue - notes receivable from AGFI 3.7 3.3 Net gain on sales of real estate loans held for sale 3.5 19.2 Writedowns on real estate owned (2.3) (2.1) Net interest income on real estate loans held for sale 0.3 3.2 Net recovery on sales of real estate owned 0.3 0.3 Other 2.6 1.0 Total $69.0 $45.2 Amount change $23.8 $15.0 Percent change 53% 50% Other revenues increased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to higher service fee income from a non-subsidiary affiliate and investment revenue, partially offset by lower net gain on sales of real estate loans held for sale. Effective July 1, 2003, WFI and AIG Federal Savings Bank, a non-subsidiary affiliate, entered into an agreement whereby for a fee, WFI provides marketing, certain origination processing services, loan servicing, and related services for the affiliate's origination and sale of non-conforming residential real estate loans. These WFI service activities have supplanted much of WFI's origination and sales activity. Investment revenue was affected by the following: Three Months Ended March 31, 2004 2003 (dollars in millions) Average invested assets $1,339.1 $1,291.8 Adjusted portfolio yield 7.14% 6.68% Net realized gains (losses) on investments $ 0.8 $ (2.9) 20 Interest Expense The impact of using interest rate swap agreements to fix floating-rate debt or float fixed-rate debt is included in interest expense and the related borrowing statistics below. Three Months Ended March 31, 2004 2003 (dollars in millions) Interest expense $ 135.6 $ 141.8 Amount change $ (6.2) 5.8 Percent change (4)% 4% Average borrowings $14,038.0 $12,721.0 Borrowing cost 3.87% 4.46% Interest expense (decreased) increased due to the following: Three Months Ended March 31, 2004 2003 (dollars in millions) Decrease in borrowing cost $(20.9) $(19.1) Increase in average borrowings 14.7 24.9 Total $ (6.2) $ 5.8 Average borrowings by type and changes in average borrowings when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Amount Change Amount Change (dollars in millions) Long-term debt $10,484.8 $1,192.1 $ 9,292.7 $2,786.8 Short-term debt 3,553.2 124.9 3,428.3 (818.1) Total $14,038.0 $1,317.0 $12,721.0 $1,968.7 Percent change 10% 18% AGFC issued $3.2 billion of long-term debt during the last twelve months. The proceeds of these long-term debt issuances were used to support finance receivable growth and to refinance maturing debt. 21 Borrowing cost by type and changes in borrowing cost in basis points when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Rate Change Rate Change Long-term debt 4.28% (76) bp 5.04% (123) bp Short-term debt 2.65 (24) 2.89 (34) Total 3.87 (59) 4.46 (60) Federal Reserve actions from 2001 through June 2003 created the lowest interest rate environment in 46 years and resulted in lower long-term debt rates as new issuances were at substantially lower rates than long-term debt being refinanced. Since June 2003, market interest rates have remained relatively stable. Operating Expenses Operating expenses were as follows: Three Months Ended March 31, 2004 2003 (dollars in millions) Salaries and benefits $118.3 $ 97.3 Other 69.8 63.2 Total $188.1 $160.5 Amount change $ 27.6 $ 19.7 Percent change 17% 14% Operating expenses as a percentage of average net receivables 4.94% 4.74% Operating expenses increased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to growth in WFI operations and higher salaries and benefits and advertising expenses. The increase in salaries and benefits reflected approximately 470 WFI employees hired during the last twelve months. The increase in operating expenses as a percentage of average net receivables for the three months ended March 31, 2004 when compared to the same period in 2003 reflected growth in WFI operations, partially offset by continued emphasis on controlling operating expenses. Approximately $29.7 million of the Company's operating expenses for the three months ended March 31, 2004 were directly related to WFI operations, compared to $14.2 million for the same period in 2003. 22 Provision for Finance Receivable Losses At or for the Three Months Ended March 31, 2004 2003 (dollars in millions) Provision for finance receivable losses $ 58.2 $ 69.5 Amount change $(11.3) $ (0.1) Percent change (16)% -% Net charge-offs $ 68.0 $ 72.5 Charge-off ratio 1.80% 2.14% Charge-off coverage 1.64x 1.56x 60 day+ delinquency $464.0 $509.9 Delinquency ratio 2.89% 3.65% Allowance for finance receivable losses $445.6 $450.7 Allowance ratio 2.84% 3.32% Net charge-offs by type and changes in net charge-offs when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Amount Change Amount Change (dollars in millions) Real estate loans $14.6 $ 2.3 $12.3 $0.2 Non-real estate loans 43.3 (5.3) 48.6 2.0 Retail sales finance 10.1 (1.5) 11.6 0.9 Total $68.0 $(4.5) $72.5 $3.1 Non-real estate loan and retail sales finance net charge-offs decreased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to the improving economy. Real estate loan net charge-offs increased for the three months ended March 31, 2004 when compared to the same period in 2003 primarily due to increases in real estate loan average net receivables of $1.7 billion, or 18%. Charge-off ratios by type and changes in charge-off ratios in basis points when compared to the same period for the previous year were as follows: Three Months Ended March 31, 2004 2003 Ratio Change Ratio Change Real estate loans 0.53% - bp 0.53% (12) bp Non-real estate loans 6.04 (73) 6.77 17 Retail sales finance 3.14 (32) 3.46 40 Total 1.80 (34) 2.14 (23) 23 The improvement in the charge-off ratio for the three months ended March 31, 2004 when compared to the same period in 2003 was primarily due to the improving economy and a higher proportion of average net receivables that were real estate loans. Delinquency by type and changes in delinquency when compared to the same period for the previous year were as follows: March 31, 2004 2003 Amount Change Amount Change (dollars in millions) Real estate loans $287.9 $(23.0) $310.9 $59.0 Non-real estate loans 143.2 (17.0) 160.2 1.2 Retail sales finance 32.9 (5.9) 38.8 - Total $464.0 $(45.9) $509.9 $60.2 Delinquency at March 31, 2004 was favorably impacted by the improving economy. Delinquency ratios by type and changes in delinquency ratios in basis points when compared to the same period for the previous year were as follows: March 31, 2004 2003 Ratio Change Ratio Change Real estate loans 2.49% (81) bp 3.30% (6) bp Non-real estate loans 4.51 (63) 5.14 (2) Retail sales finance 2.43 (30) 2.73 14 Total 2.89 (76) 3.65 (7) The delinquency ratio at March 31, 2004 decreased when compared to March 31, 2003 primarily due to the improving economy and a higher proportion of net finance receivables that were real estate loans. Our Credit Strategy and Policy Committee evaluates our finance receivable portfolio monthly to determine the appropriate level of the allowance for finance receivable losses. We believe the amount of the allowance for finance receivable losses is the most significant estimate we make. In our opinion, the allowance is adequate to absorb losses inherent in our existing portfolio. The decrease in the allowance for finance receivable losses at March 31, 2004 when compared to March 31, 2003 was due to the following: * decrease to the allowance for finance receivable losses during second quarter 2003 of $2.7 million resulting from the sale of finance receivables to a subsidiary of AGFI for securitization; and * net decreases to the allowance for finance receivable losses through the provision for finance receivable losses during the period totaling $2.4 million (these decreases were in response to our lower levels of delinquency). 24 The allowance as a percentage of net finance receivables at March 31, 2004 decreased primarily due to the improving economy and a higher proportion of net finance receivables that were real estate loans. Charge-off coverage, which compares the allowance for finance receivable losses to net charge-offs (annualized), improved for the three months ended March 31, 2004 when compared to the same period in 2003 due to lower net charge-offs. Insurance Losses and Loss Adjustment Expenses Insurance losses and loss adjustment expenses were as follows: Three Months Ended March 31, 2004 2003 (dollars in millions) Claims incurred $22.4 $22.6 Change in benefit reserves (1.3) (2.2) Total $21.1 $20.4 Amount change $ 0.7 $(1.6) Percent change 4% (7)% Provision for Income Taxes Three Months Ended March 31, 2004 2003 (dollars in millions) Provision for income taxes $ 58.1 $ 45.6 Amount change $ 12.5 $ 2.5 Percent change 27% 6% Pretax income $159.9 $129.4 Effective income tax rate 36.30% 35.23% Provision for income taxes increased for the three months ended March 31, 2004 when compared to the same period in 2003 due to higher taxable income and a higher effective income tax rate. Asset/Liability Management In an effort to reduce the risk associated with unfavorable changes in interest rates not met by favorable changes in finance charge yields of our finance receivables, we monitor the anticipated cash flows of our assets and liabilities, principally our finance receivables and debt. We fund finance receivables with a combination of fixed-rate and floating-rate debt and equity. Management determines the mix of fixed-rate and floating-rate debt based, in part, on the nature of the finance receivables being supported. 25 We limit our exposure to market interest rate increases by fixing interest rates that we pay for term periods. The primary means by which we accomplish this is by issuing fixed-rate, long-term debt. To supplement fixed-rate debt issuances, AGFC also alters the nature of certain floating-rate funding by using interest rate swap agreements to create synthetic fixed-rate, long-term debt, thereby limiting our exposure to market interest rate increases. Additionally, AGFC has swapped fixed-rate, long-term debt to floating-rate, long-term debt. Including the effect of interest rate swap agreements that effectively fix floating-rate debt or float fixed-rate debt, our floating-rate debt represented 40% of our borrowings at March 31, 2004 compared to 43% at March 31, 2003. Adjustable-rate net finance receivables represented 25% of our net finance receivables at March 31, 2004 compared to 24% at March 31, 2003. Item 4. Controls and Procedures. (a) Evaluation of disclosure controls and procedures The conclusions of our principal executive officer and principal financial officer about the effectiveness of the Company's disclosure controls and procedures based on their evaluation of these controls and procedures as of March 31, 2004 are as follows: The Company's disclosure controls and procedures are designed to ensure that information required to be disclosed by the Company is recorded, processed, summarized and reported within required timeframes. The Company's disclosure controls and procedures include controls and procedures designed to ensure that information required to be disclosed is accumulated and communicated to the Company's management, including its principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure. The Company's management, including its principal executive officer and principal financial officer, evaluates the effectiveness of our disclosure controls and procedures as of the end of each quarter. Based on an evaluation of the disclosure controls and procedures as of March 31, 2004, the Company's principal executive officer and principal financial officer have concluded that the disclosure controls and procedures have functioned effectively and that the condensed consolidated financial statements fairly present our consolidated financial position and the results of our operations for the periods presented. (b) Changes in internal control over financial reporting There was no change in the Company's internal control over financial reporting during the three months ended March 31, 2004, that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting. 26 PART II - OTHER INFORMATION Item 1. Legal Proceedings. See Note 9. of the Notes to Condensed Consolidated Financial Statements in Part I of this Form 10-Q. Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits. Exhibits are listed in the Exhibit Index beginning on page 28 herein. (b) Reports on Form 8-K. Current Report on Form 8-K dated March 26, 2004 with respect to the issuance from time to time of up to $7.5 billion aggregate principal amount of AGFC's Medium-Term Notes, Series I. 27 Signature Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. AMERICAN GENERAL FINANCE CORPORATION (Registrant) Date: May 4, 2004 By /s/ Donald R. Breivogel, Jr. Donald R. Breivogel, Jr. Senior Vice President and Chief Financial Officer (Duly Authorized Officer and Principal Financial Officer) 28 Exhibit Index Exhibit (12) Computation of Ratio of Earnings to Fixed Charges (31.1) Rule 13a-14(a)/15d-14(a) Certifications (31.2) Rule 13a-14(a)/15d-14(a) Certifications (32) Section 1350 Certifications