EXHIBIT 20 CROWN (registered trademark) Crown Central Petroleum Corporation Refiners / marketers of petroleum products & petrochemicals One North Charles Street, P.O. Box 1168, Baltimore, Maryland 21203, (410) 539- 7400 May 15, 1997 RESULTS FIRST QUARTER 1997 Dear Shareholders: Crown announced substantially improved operating results for the second consecutive quarter. Earnings amounted to $.7 million ($.07 per share) on revenues of $394.5 million compared to a loss of $13.0 million ($1.34 per share) on revenues of $371.1 million in the first quarter of 1996. Crown's first quarter operating cash flow (earnings before interest, taxes, non-cash charges and LIFO accounting adjustments referred to as EBITDAAL) increased from $.7 million in the first quarter of 1996 to $1.6 million in the first quarter of 1997. Crown's retail marketing operations reported strong first quarter results compared to the same period in 1996. Retail merchandise margins increased to 31% and merchandise sales increased 1.85%. Gasoline margins rebounded 44% to 11.6 cents per gallon in the first quarter, while total fuel gallons on a comparable store basis were up 1.7%. Crown's Tyler, Texas refinery successfully completed a scheduled multi-unit maintenance shutdown (turnaround) in the first quarter. The downtime of these units negatively impacted results for the period. Effective April 30, Crown terminals at Curtis Bay in Baltimore and Doraville, Georgia will be closed. Shell Oil Co. terminals in these areas will be used to supply product to Crown and its customers for deliveries. Substantial cost savings will be realized as a result of this action. The results were gratifying, particularly in light of the scheduled major turnaround at the Tyler refinery. This marks the second consecutive quarter of substantially improved profitability. For the two most recently completed quarters, earnings exceed the prior year comparable quarterly results by over $40 million. This marked improvement seemingly supports forecasts of increasing refining and marketing margins. We are encouraged by this development which, combined with improved efficiencies, provide for an optimistic outlook for the year. Sincerely, HENRY A. ROSENBERG, JR. Chairman of the Board, Chief Executive Officer and President 18 Crown Central Petroleum Corporation and Subsidiaries Dollars in thousands, except per share data Three Months Ended March 31 1997 1996 Sales and operating $394,513 $371,091 revenues Income (loss) before 1 (18,010) income taxes ,423 Net income (loss) 7 (13,010) 24 Net income (loss) per . (1.34) share 07 Weighted average shares used in the computation of income 9 9,700,083 (loss) per share ,733,480 CROWN CENTRAL PETROLEUM CORPORATION OPERATING STATISTICS Three Months Ended March 31 1997 1996 COMBINED REFINERY OPERATIONS Production (BPD - M) 154 149 Production (MMbbl) 13.9 13.6 Sales (MMbbl) 14.3 15.6 Gross Margin ($/bbl) 1.99 2.13 Gross Profit ($MM) 28.4 33.3 Operating Cost ($/bbl) (2.17) (2.19) Operating Cost ($MM) (30.9) (34.3) Net Refining (Loss) ($MM) (2.5) (0.9) RETAIL Number Stores 341 347 Volume (pmps - Mgal) 126 122 Volume (MMgal) 129 127 Gasoline Gross Margin 0.116 0.081 ($/gal) Gasoline Gross Profit ($MM) 14.9 10.4 Merchandise Sales (pmps - 23.7 22.5 $M) Merchandise Sales ($MM) 24.2 23.5 Merchandise Gross Margin 30.7 27.1 (%) Merchandise Gross Profit 7.4 6.4 ($MM) Retail Gross Profit ($MM) 22.3 16.8 Retail Operating Costs (18.0) (19.0) (pmps - $M) Retail Operating Costs (18.5) (19.8) ($MM) Retail Non-Operating (0.2) 0.4 (Expense) Income ($MM) Retail Net Profit (Loss) 3.6 (2.6) ($MM) WHOLESALE / TERMINAL NET PROFIT (LOSS) ($MM) (1.8) 1.4 OTHER LIFO Recovery (Provision) 9.9 (7.8) ($MM) Corporate Overhead / Other (7.8) (8.1) ($MM) Income Tax (Expense) (0.7) 5.0 Benefit ($MM) Total Net Income (Loss) 0.7 (13.0) ($MM) Depreciation & Amortization 7.8 8.0 ($MM) Net Interest Expense ($MM) 2.9 2.9 LIFO (Recovery) Provision (9.9) 7.8 ($MM) (Gain) from Asset Disposals (0.6) 0.0 ($MM) Income Tax Expense 0.7 (5.0) (Benefit) EBITDAAL ($MM) 1.6 0.7 Capital Expenditures ($MM) 7.3 7.4 <FN> BPD = Barrels Per Day bbl = barrel or barrels as applicable gal = gallon or gallons as applicable pmps = per month per store M = in thousands MM = in millions 19