To Our Shareholders: We are pleased to report that Pacific Century Financial Corporation's first quarter 2000 earnings were among the strongest in your company's history. For the first three months of this year, earnings reached $39.8 million, up 12.3 percent from $35.4 million reported for the same period last year. Diluted earnings per share were 50 cents, up 13.6 percent from 44 cents reported for 1999's first quarter. Tangible earnings for the quarter were $43.9 million compared to $39.3 million reported for the same period last year. Tangible diluted earnings per share for the quarter were 55 cents, up 14.6 percent from 48 cents reported for the first quarter of 1999. Return on average assets for the quarter was 1.13 percent compared to 0.96 percent for 1999's first quarter. Return on average equity was 13.19 percent versus 12.00 percent for the same period last year. The first quarter's improved performance reflects your company's steady progress in implementing its New Era Redesign initiatives. Pacific Century saw improvement in non-interest expense in the first quarter, which stood at $126.1 million, down 6.5 percent from the first quarter of 1999. Factors contributing to the improvement in expenses include the implementation of New Era initiatives and the reduction in costs related to Y2K readiness. We are encouraged to note that Hawaii's economy continues to gain momentum, causing economists to revise growth forecasts for 2000 upward, with consensus forecasts for real GSP growth this year between 2.5 and 3.0 percent. Continued strength in U.S. mainland tourism, stabilization in Asian tourism, and increased construction and investment activity are among the factors contributing to the economic expansion. Bank of Hawaii recently made headlines when we introduced cutting-edge automated banking technology and service enhancements at our relocated Waikiki Branch--some of which will also be incorporated into other Hawaii branches. Clients can conduct their banking via "virtual" tellers, online and telephone banking kiosks, and a BankLanai featuring advanced-function ATMs and bank machines for businesses. In addition, the branch offers personalized services through personal and business bankers, Asia Division personnel and a BranchConcierge. Bank of Hawaii also recently launched e-Bankoh for Business, an Internet banking service designed for small businesses. At your company's annual meeting in April, you and your fellow shareholders voted to approve all of the proposals listed in this year's proxy statement: the re-election of four directors to the holding company board, David A. Heenan, Stuart T.K. Ho, Lawrence M. Johnson, and Fred E. Trotter, and the re- election of Ernst & Young LLP as independent auditor. At its April 28th meeting, your board of directors declared a quarterly cash dividend of 18 cents per share on the outstanding common stock--an increase of 5.9% over last quarter's dividend. The dividend will be payable on June 14, 2000 to shareholders of record at the close of business on May 26, 2000. We remain confident in the strength of your company and its ability to build upon the positive momentum reflected in the first quarter earnings. We appreciate your continuing support as we move forward in our New Era and in the new millennium. Sincerely, /s/ LARRY JOHNSON Lawrence M. Johnson Chairman and CEO Corporate Offices: Financial Plaza of the Pacific 130 Merchant Street Honolulu, Hawaii 96813 Website: www.boh.com Investor or Analyst Inquiries: David A. Houle Executive Vice President, Treasurer and Chief Financial Officer Phone: (808) 537-8288 E-mail: dhoule@boh.com or Sharlene K. Bliss Investor Relations Phone: (808) 537-8037 E-mail: sbliss@boh.com or Cori C. Weston Corporate Secretary Phone: (808) 537-8272 E-mail: cweston@boh.com Highlights (Unaudited) Pacific Century Financial Corporation and subsidiaries - --------------------------------------------------------------------------------------------------------- March 31 March 31 2000 1999 - --------------------------------------------------------------------------------------------------------- Return on Average Assets 1.13% 0.96% Return on Average Equity 13.19% 12.00% Average Spread on Earning Assets 4.31% 4.24% Average Equity/Average Assets 8.54% 7.98% Book Value Per Common Share $15.39 $15.01 Loss Reserve/Loans Outstanding 2.05% 2.22% - --------------------------------------------------------------------------------------------------------- Common Stock Price Range High Low Dividend - --------------------------------------------------------------------------------------------------------- 1999 $24.94 $17.38 $0.68 2000 First Quarter $20.38 $14.35 $0.17 - --------------------------------------------------------------------------------------------------------- Consolidated Statements of Income (Unaudited) - --------------------------------------------------------------------------------------------------------- 3 Months 3 Months Ended Ended Mar 31 Mar 31 (in thousands of dollars except per share amounts) 2000 1999 - --------------------------------------------------------------------------------------------------------- Total Interest Income $259,552 $260,466 Total Interest Expense 120,044 116,622 - --------------------------------------------------------------------------------------------------------- Net Interest Income 139,508 143,844 Provision for Loan Losses 13,522 12,590 - --------------------------------------------------------------------------------------------------------- Net Interest Income After Provision for Loan Losses 125,986 131,254 Total Non-Interest Income 63,927 61,170 Total Non-Interest Expense 126,082 134,840 - --------------------------------------------------------------------------------------------------------- Income Before Income Taxes 63,831 57,584 Provision for Income Taxes 24,066 22,167 - --------------------------------------------------------------------------------------------------------- Net Income $39,765 $35,417 ========================================================================================================= Basic Earnings Per Share $0.50 $0.44 Diluted Earnings Per Share $0.50 $0.44 Basic Weighted Average Shares 79,821,365 80,421,563 Diluted Weighted Average Shares 80,017,761 81,405,868 ========================================================================================================= Consolidated Statements of Condition (Unaudited) - --------------------------------------------------------------------------------------------------------- March 31 December 31 March 31 (in thousands of dollars) 2000 1999 1999 - --------------------------------------------------------------------------------------------------------- Assets Interest-Bearing Deposits $225,314 $278,473 $494,202 Investment Securities (Market Value of $3,259,237, $3,329,952, and $3,636,296, respectively) 3,269,961 3,338,554 3,627,968 Securities Purchased Under Agreements to Resell 902 0 4,083 Funds Sold 42,208 52,740 111,894 Loans 9,779,633 9,717,556 9,637,661 Unearned Income (237,764) (242,503) (220,206) Reserve for Loan Losses (195,409) (194,205) (209,329) - --------------------------------------------------------------------------------------------------------- Net Loans 9,346,460 9,280,848 9,208,126 - --------------------------------------------------------------------------------------------------------- Total Earning Assets 12,884,845 12,950,615 13,446,273 Cash and Non-Interest Bearing Deposits 491,218 639,895 617,362 Premises and Equipment 267,497 271,728 292,583 Other Assets 606,826 578,077 572,068 - --------------------------------------------------------------------------------------------------------- Total Assets $14,250,386 $14,440,315 $14,928,286 ========================================================================================================= Liabilities Deposits $9,143,063 $9,394,218 $9,434,427 Securities Sold Under Agreements to Repurchase 1,806,197 1,490,655 2,090,663 Funds Purchased 511,440 839,962 775,577 Short-Term Borrowings 424,720 458,962 377,387 Other Liabilities 333,333 316,531 367,039 Long-Term Debt 805,726 727,657 675,634 - --------------------------------------------------------------------------------------------------------- Total Liabilities 13,024,479 13,227,985 13,720,727 Shareholders' Equity Common Stock ($.01 par value), authorized 500,000,000 shares; issued / outstanding; March 2000 - 80,551,253 / 79,661,479; December 1999 - 80,550,728 / 80,036,417; March 1999 - 80,537,756 / 80,398,067 806 806 805 Capital Surplus 345,863 345,851 344,955 Accumulated Other Comprehensive Income (72,307) (66,106) (23,536) Retained Earnings 967,308 942,177 888,367 Treasury Stock, at Cost - (March 2000 - 889,774; December 1999 - 514,311 and March 1999 - 139,689 shares) (15,763) (10,398) (3,032) - --------------------------------------------------------------------------------------------------------- Total Shareholders' Equity 1,225,907 1,212,330 1,207,559 - --------------------------------------------------------------------------------------------------------- Total Liabilities and Shareholders' Equity $14,250,386 $14,440,315 $14,928,286 =========================================================================================================