As of October 29, 1999 Protection One Alarm Monitoring, Inc. 818 South Kansas Avenue P.O. Box 889 Topeka, Kansas 66601 Re: Request for Waiver Gentlemen: Reference is hereby made to that certain Credit Agreement dated as of December 21, 1998, executed by Protection One Alarm Monitoring, Inc., a Delaware corporation ("Borrower"), NationsBank, N.A. (now known as Bank of America, N.A.), as Administrative Agent ("Administrative Agent"), the Syndication Agent defined therein, the Documentation Agent defined therein, and the Lenders defined therein (as modified, amended, renewed, extended, and restated from time to time, the "Credit Agreement"). Capitalized terms used herein shall, unless otherwise indicated, have the respective meanings set forth in the Credit Agreement. Borrower has notified Administrative Agent that, as of September 30, 1999, Borrower may not be in compliance with the Leverage Ratio set forth in Section 10.13(a) of the Credit Agreement and the Interest Coverage Ratio set forth in Section 10.13(b) of the Credit Agreement (the "Covenant Violations"). Pursuant to a letter dated as of September 30, 1999, the Required Lenders waived the existence of the Covenant Violations until 5:00 p.m. (Dallas, Texas time) on November 1, 1999 (the "Waiver Period"). By execution of this letter in the space provided below, each Lender executing this letter (collectively, "Consenting Lenders"), subject to the terms and conditions of this letter, hereby extend the Waiver Period until 5:00 p.m. (Dallas, Texas time) on December 3, 1999. As a material inducement to the Credit Parties to execute this letter, Borrower hereby represents and warrants to the Credit Parties that, after giving effect to this letter and the waiver contained herein: (a) other than the Covenant Violations, all of the representations and warranties contained in the Credit Agreement and the other Loan Documents are true and correct as of the date hereof as though made as of such date (unless they speak to a specific date or are based upon facts which have changed by transactions expressly contemplated or permitted by the Credit Agreement); and (b) other than the Covenant Violations, no Potential Default or Default exists. By execution of this letter in the space provided below, Borrower ratifies and confirms that the Credit Agreement and all other Loan Documents, and all renewals, extensions, and restatements of, and amendments and supplements to, any of the foregoing, are and remain in full force and effect in accordance with their respective terms. Protection One Alarm Monitoring, Inc. As of October 29, 1999 Page 2 The waiver hereby granted by Consenting Lenders does not (a) constitute a waiver or modification of any other terms or provisions set forth in the Credit Agreement or any other Loan Document and shall not impair any right that any Credit Party may now or hereafter have under or in connection with the Credit Agreement or any other Loan Document, and (b) impair any Credit Party's rights to insist upon strict compliance with the Credit Agreement, as amended or otherwise modified hereby, or the other Loan Documents. The Loan Documents continue to bind and inure to Borrower and the Credit Parties and their respective successors and permitted assigns. This letter, when countersigned by the Required Lenders, shall be a "Loan Document" as defined and referred to in the Credit Agreement and the other Loan Documents, and may be signed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. THIS LETTER SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF TEXAS. THIS LETTER, THE CREDIT AGREEMENT, AND THE OTHER LOAN DOCUMENTS EMBODY THE FINAL, ENTIRE AGREEMENT AMONG THE PARTIES HERETO AND SUPERSEDE ANY AND ALL PRIOR COMMITMENTS, AGREEMENTS, REPRESENTATIONS, AND UNDERSTANDINGS, WHETHER WRITTEN OR ORAL, RELATING TO THE SUBJECT MATTER HEREOF, AND MAY NOT BE CONTRADICTED OR VARIED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS, OR SUBSEQUENT ORAL AGREEMENTS OR DISCUSSIONS OF THE PARTIES HERETO. THERE ARE NO ORAL AGREEMENTS AMONG THE PARTIES HERETO. Please execute a copy of this letter in the space provided below to acknowledge your agreement to the foregoing. [Remainder of Page Intentionally Left Blank; Signature Pages to Follow.] SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN Sincerely, BANK OF AMERICA, N.A., (f/k/a Bank of America National Trust and Savings Association, successor by merger to Bank of America, N.A., f/k/a NationsBank, N.A.), as Administrative Agent and a Lender By: /s/ Wade B. Sample Wade B. Sample Managing Director SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN FIRST UNION NATIONAL BANK, as Syndication Agent and a Lender By: /s/ Joe K. Daney Name: Joe K. Daney Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN TORONTO DOMINION (TEXAS) INC., as Documentation Agent and a Lender By: /s/ Debbie A. Greene Name: Debbie A. Greene Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN MORGAN STANLEY SENIOR FUNDING, INC., as a Lender By: /s/ T. Morgan Edwards II Name: T. Morgan Edwards II Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN CHASE MANHATTAN BANK, as a Lender By: /s/ Paul V. Farrell Name: Paul V. Farrell Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN WESTDEUTSCHE LANDESBANK GIROZENTRALE, NEW YORK BRANCH, as a Lender By: /s/ Duncan M. Robertson Name: Duncan M. Robertson Title: Vice President By: /s/ Walter T. Duffy III Name: Walter T. Duffy III Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN BANK ONE, NA (formerly known as THE FIRST NATIONAL BANK OF CHICAGO), as a Lender By: /s/ Mary Lu D. Cramer Name: Mary Lu D. Cramer Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN UBS AG, STAMFORD BRANCH, as a Lender By: /s/ Paul R. Morrison Name: Paul R. Morrison Title: Executive Director By: /s/ Andrew N. Taylor Name: Andrew N. Taylor Title: Associate Director SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN MERITA BANK PLC, as a Lender By: /s/ Charles J. Lansdown Name: Charles J. Lansdown Title: Senior Vice President By: /s/ Frank Maffei Name: Frank Maffei Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN GUARANTY FEDERAL BANK, F.S.B., as a Lender By: Name: Title: SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN VIA BANQUE, as a Lender By: Name: Title: SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN MERCANTILE BANK NATIONAL ASSOCIATION, as a Lender By: /s/ Gail F. Scannell Name: Gail F. Sannell Title: Vice President SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN AGREED TO AND ACCEPTED AS OF THE DATE FIRST WRITTEN ABOVE. PROTECTION ONE ALARM MONITORING INC., a Delaware corporation, as Borrower By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: CFO, Secretary and Treasurer SIGNATURE PAGE TO LETTER AGREEMENT BETWEEN PROTECTION ONE ALARM MONITORING, INC., BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT, THE SYNDICATION AGENT DEFINED THEREIN, THE DOCUMENTATION AGENT DEFINED THEREIN, AND THE LENDERS DEFINED THEREIN To induce the Credit Parties to enter into this letter, each of the undersigned (a) consents and agrees to this letter's execution and delivery, (b) ratifies and confirms that all guaranties, assurances, and Liens, if any, granted, conveyed, or assigned to the Credit Parties under the Loan Documents are not released, diminished, impaired, reduced, or otherwise adversely affected by this letter and continue to guarantee, assure, and secure the full payment and performance of all present and future Obligation (except to the extent specifically limited by the terms of such guaranties, assurances, or Liens), (c) agrees to perform such acts and duly authorize, execute, acknowledge, deliver, file, and record such additional guaranties, assignments, security agreements, deeds of trust, mortgages, and other agreements, documents, instruments, and certificates as the Credit Parties may reasonably deem necessary or appropriate in order to create, perfect, preserve, and protect those guaranties, assurances, and Liens, and (d) waives notice of acceptance of this consent and agreement, which consent and agreement binds the undersigned and its successors and permitted assigns and inures to the Credit Parties and their respective successors and permitted assigns. PROTECTION ONE, INC., a Delaware corporation By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: CFO, Secretary and Treasurer COMSEC/NARRAGANSETT SECURITY, INC., a Delaware corporation By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: Secretary and Treasurer NETWORK MULTI-FAMILY SECURITY CORPORATION, a Delaware corporation By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: Assistant Secretary PROTECTION ONE INTERNATIONAL, INC., a Delaware corporation By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: Secretary and Treasurer PROTECTION ONE INVESTMENTS, INC., a Delaware corporation By: /s/ Anthony D. Somma Name: Anthony D. Somma Title: Secretary and Treasuer