Page 39 Exhibit 10(iii)A(4) AMENDMENT OF ASPIRATION ACHIEVEMENT INCENTIVE AWARD AGREEMENT FOR THE PERFORMANCE CYCLE ENDING AUGUST 31, 2001 WHEREAS, the undersigned Grantee was granted an Aspiration Achievement Incentive Award ("Aspiration Award") under the NSI Long-Term Achievement Incentive Plan (the "Plan") for the Performance Cycle ending August 31, 2001, as evidenced by an Aspiration Achievement Incentive Award Agreement dated September 22, 1998 (the "Agreement"); and WHEREAS, NSI, the Company, and the Grantee desire to amend the Agreement as set forth hereafter; NOW THEREFORE, the parties do hereby agree as follows: 1. Appendix A to the Agreement is amended by deleting the original Appendix A and substituting the Appendix A attached hereto for all purposes of the Agreement. The revised Appendix A reflects revised economic profit measurement that incorporates the business of Holophane Corporation and its subsidiaries. 2. Capitalized terms used but not defined herein shall have the meaning set forth in the Plan. IN WITNESS WHEREOF, this Amendment has been duly executed by the parties to the Agreement. NATIONAL SERVICE INDUSTRIES, INC. By:/s/ James S. Balloun James S. Balloun Chairman, President and Chief Executive Officer NATIONAL SERVICE INDUSTRIES, INC. (GA) By:/s/ James S. Balloun James S. Balloun Chairman, President and Chief Executive Officer ------------------------------------ Name of Grantee: Grantee Page 40 EXHIBIT 10(iii)A(4) Revised Appendix A Aspiration Award Program Illustration - FY 1999-2001 Name: James S. Balloun Position: Chairman & Chief Executive Officer Division: Corporate Salary: $800,000 Achievement Level Threshold Commitment Aspiration FY99-01 Economic Profit (in millions) ** ** ** Individual AAI Opportunity $ 100,000 $ 400,000 $ 2,000,000 **Confidential information has been ommitted and filed separately with the Securities and Exchange Commission. Page 41 EXHIBIT 10(iii)A(4) ASPIRATION ACHIEVEMENT INCENTIVE AWARD FOR 1999 - 2001 PERFORMANCE PERIOD NSI CORPORATE Formula: Payout as a Percent of Commitment Award = a x EP + b Below Commitment Level EP: a = 0.01562 b = 0.07813 Above Commitment Level EP: a = 0.03390 b =-1.00000 Notes: 1. EP = Cumulative Economic Profit for performance period, which will be expressed in millions, rounded to one decimal place. 2. Values for "a" and "b" will be rounded to five decimal places. 3. Payout percentages will be rounded to a tenth of a percent. 4. No award is payable below the Threshold Level EP, notwithstanding the formula set forth above. 5. The maximum award payable is 500% of the Commitment Level award, notwithstanding the formula set forth above. Page 42 EXHIBIT 10(iii)A(4) Revised Appendix A Aspiration Award Program Illustration - FY 1999-2001 Name: George H. Gilmore, Jr. Position: Executive Vice President and Group President Division: Corporate Salary: $450,000 Achievement Level Threshold Commitment Aspiration FY99-01 Economic Profit (in millions) ** ** ** Individual AAI Opportunity $ 40,500 $ 162,000 $ 810,000 **Confidential information has been ommitted and filed separately with the Securities and Exchange Commission. Page 43 EXHIBIT 10(iii)A(4) ASPIRATION ACHIEVEMENT INCENTIVE AWARD FOR 1999 - 2001 PERFORMANCE PERIOD CHEMICAL GROUP, NATIONAL LINEN SERVICE, AND AECO OPERATIONS Formula: Payout as a Percent of Commitment Award = a x EP + b Below Commitment Level EP: a = 0.06466 b =-1.46336 Above Commitment Level EP: a = 0.13746 b =-4.23711 Notes: 1. EP = Cumulative Economic Profit for performance period, which will be expressed in millions, rounded to one decimal place. 2. Values for "a" and "b" will be rounded to five decimal places. 3. Payout percentages will be rounded to a tenth of a percent. 4. No award is payable below the Threshold Level EP, notwithstanding the formula set forth above. 5. The maximum award payable is 500% of the Commitment Level award, notwithstanding the formula set forth above. Page 44 EXHIBIT 10(iii)A(4) Revised Appendix A Aspiration Award Program Illustration - FY 1999-2001 Name: Brock A. Hattox Position: SVP, Chief Financial Officer Division: Corporate Salary: $380,000 Achievement Level Threshold Commitment Aspiration FY99-01 Economic Profit (in millions) ** ** ** Individual AAI Opportunity $ 45,600 $ 182,400 $ 912,000 **Confidential information has been ommitted and filed separately with the Securities and Exchange Commission. Page 45 EXHIBIT 10(iii)A(4) ASPIRATION ACHIEVEMENT INCENTIVE AWARD FOR 1999 - 2001 PERFORMANCE PERIOD NSI CORPORATE Formula: Payout as a Percent of Commitment Award = a x EP + b Below Commitment Level EP: a = 0.01562 b = 0.07813 Above Commitment Level EP: a = 0.03390 b =-1.00000 Notes: 1. EP = Cumulative Economic Profit for performance period, which will be expressed in millions, rounded to one decimal place. 2. Values for "a" and "b" will be rounded to five decimal places. 3. Payout percentages will be rounded to a tenth of a percent. 4. No award is payable below the Threshold Level EP, notwithstanding the formula set forth above. 5. The maximum award payable is 500% of the Commitment Level award, notwithstanding the formula set forth above. Page 46 EXHIBIT 10(iii)A(4) Revised Appendix A Aspiration Award Program Illustration - FY 1999-2001 Name: David Levy Position: EVP, Administration & Counsel Division: Corporate Salary: $365,000 Achievement Level Threshold Commitment Aspiration FY99-01 Economic Profit (in millions) ** ** ** Individual AAI Opportunity $ 43,800 $ 175,200 $ 876,000 **Confidential information has been ommitted and filed separately with the Securities and Exchange Commission. Page 47 EXHIBIT 10(iii)A(4) ASPIRATION ACHIEVEMENT INCENTIVE AWARD FOR 1999 - 2001 PERFORMANCE PERIOD NSI CORPORATE Formula: Payout as a Percent of Commitment Award = a x EP + b Below Commitment Level EP: a = 0.01562 b = 0.07813 Above Commitment Level EP: a = 0.03390 b =-1.00000 Notes: 1. EP = Cumulative Economic Profit for performance period, which will be expressed in millions, rounded to one decimal place. 2. Values for "a" and "b" will be rounded to five decimal places. 3. Payout percentages will be rounded to a tenth of a percent. 4. No award is payable below the Threshold Level EP, notwithstanding the formula set forth above. 5. The maximum award payable is 500% of the Commitment Level award, notwithstanding the formula set forth above. Page 48 EXHIBIT 10(iii)A(4) Revised Appendix A Aspiration Award Program Illustration - FY 1999-2001 Name: Stewart A. Searle III Position: SVP, Corporate Developement Division: Corporate Salary: $240,000 Achievement Level Threshold Commitment Aspiration FY99-01 Economic Profit (in millions) ** ** ** Individual AAI Opportunity $ 28,800 $ 115,200 $ 576,000 **Confidential information has been ommitted and filed separately with the Securities and Exchange Commission. Page 49 EXHIBIT 10(iii)A(4) ASPIRATION ACHIEVEMENT INCENTIVE AWARD FOR 1999 - 2001 PERFORMANCE PERIOD NSI CORPORATE Formula: Payout as a Percent of Commitment Award = a x EP + b Below Commitment Level EP: a = 0.01562 b = 0.07813 Above Commitment Level EP: a = 0.03390 b =-1.00000 Notes: 1. EP = Cumulative Economic Profit for performance period, which will be expressed in millions, rounded to one decimal place. 2. Values for "a" and "b" will be rounded to five decimal places. 3. Payout percentages will be rounded to a tenth of a percent. 4. No award is payable below the Threshold Level EP, notwithstanding the formula set forth above. 5. The maximum award payable is 500% of the Commitment Level award, notwithstanding the formula set forth above.