1 Page 66 Exhibit 13 Consolidated Balance Sheets August 31 (In thousands, except share data) 1994 1993 Assets Current Assets: Cash and cash equivalents $ 58,619 $ 15,853 Short-term investments 2,579 4,776 Receivables, less reserves for doubtful accounts of $7,385,000 in 1994 and $7,170,000 in 1993 256,051 249,958 Inventories, at the lower of cost (on a first-in, first-out basis) or market 178,590 171,545 Linens in service, net of amortization 90,037 77,931 Prepaid income taxes 13,473 25,340 Prepayments 8,933 11,513 Total Current Assets 608,282 556,916 Property, Plant, and Equipment, at cost: Land 32,237 33,303 Buildings and leasehold improvements 186,929 190,276 Machinery and equipment 507,408 500,459 Total Property, Plant, and Equipment 726,574 724,038 Less-Accumulated depreciation and amortization 378,262 358,853 Property, Plant, and Equipment-net 348,312 365,185 Other Assets: Goodwill and other intangibles 112,286 127,387 Other 37,876 38,025 Total Other Assets 150,162 165,412 Total Assets $1,106,756 $1,087,513 Liabilities and Stockholders' Equity Current Liabilities: Current maturities of long-term debt $ 667 $ 1,792 Notes payable 5,098 4,404 Accounts payable 81,969 85,505 Accrued salaries, commissions, and bonuses 42,624 37,103 Self insurance reserves 77,680 71,888 Other accrued liabilities 42,716 42,981 Total Current Liabilities 250,754 243,673 Long-Term Debt, less current maturities 26,863 28,418 Deferred Income Taxes 78,814 84,289 Other Long-Term Liabilities 22,940 27,110 Stockholders' Equity: Series A participating preferred stock, $.05 stated value, 500,000 shares authorized, none issued Preferred stock, no par value, 500,000 shares authorized, none issued Common stock, $1 par value, 80,000,000 shares authorized, 57,918,978 shares issued in 1994 and 1993 57,919 57,919 Paid-in capital 7,684 7,299 Retained earnings 705,504 673,399 771,107 738,617 Less- Treasury stock, at cost (8,678,666 shares in 1994 and 8,357,539 shares in 1993) 43,722 34,594 Total Stockholders' Equity 727,385 704,023 Total Liabilities and Stockholders' Equity $1,106,756 $1,087,513 The accompanying notes to consolidated financial statements are an integral part of these balance sheets. Page 67 Exhibit 13 Consolidated Statements of Income Years Ended August 31 (In thousands) 1994 1993 1992 Sales and Service Revenues: Net sales of products $1,337,410 $1,257,906 $1,189,684 Service revenues 544,454 546,916 444,127 Total Revenues 1,881,864 1,804,822 1,633,811 Costs and Expenses: Cost of products sold 875,055 832,264 810,552 Cost of services 286,519 281,551 236,474 Selling and administrative expenses 577,291 557,011 462,653 Interest expense 3,668 4,961 2,690 Other expense, net 7,133 9,519 4,534 Total Costs and Expenses 1,749,666 1,685,306 1,516,903 Income before Provision for Income Taxes 132,198 119,516 116,908 Provision for Income Taxes 49,500 44,400 42,800 Net Income $ 82,698 $ 75,116 $ 74,108 Earnings per Share (in dollars) $ 1.67 $ 1.52 $ 1.50 Weighted Average Number of Shares Outstanding 49,547 49,556 49,539 Consolidated Statements of Stockholders' Equity Common Paid-in Retained Treasury Performance Stock Capital Earnings Stock Shares Total (In thousands, except per-share data) Balance August 31, 1991 $57,919 $ 7,631 $630,309 $(33,734) $(1,558) $660,567 Return of stock issued under long-term incentive program(1) - (1,300) - (258) 1,558 - Adjustment of treasury stock issued in connection with acquisition(2) - (18) - (3) - (21) Net income - - 74,108 - - 74,108 Cash dividends of $.99 per share paid on common stock - - (49,105) - - (49,105) Adjustment to recognize net increase in pension liability - - (1,721) - - (1,721) Foreign currency translation adjustment - - (874) - - (874) Balance August 31, 1992 57,919 6,313 652,717 (33,995) - 682,954 Treasury stock purchased(3) - - - (837) - (837) Stock options exercised(4) - 1,003 - 241 - 1,244 Adjustment of treasury stock issued in connection with acquisition(5) - (17) - (3) - (20) Net income - - 75,116 - - 75,116 Cash dividends of $1.03 per share paid on common stock - - (51,041) - - (51,041) Adjustment to recognize net increase in pension liability - - (411) - - (411) Foreign currency translation adjustment - - (2,982) - - (2,982) Balance August 31, 1993 57,919 7,299 673,399 (34,594) - 704,023 Treasury stock purchased(6) - - - (27) - (27) Stock options exercised(7) - 385 - 90 - 475 Treasury stock acquired in connection with divestiture(8) - - - (9,191) - (9,191) Net income - - 82,698 - - 82,698 Cash dividends of $1.07 per share paid on common stock - - 53,042) - - (53,042) Adjustment to recognize net decrease in pension liability - - 2,203 - - 2,203 Foreign currency translation adjustment - - 246 - - 246 Balance August 31, 1994 $57,919 $ 7,684 $705,504 $(43,722) $ - $727,385 (1)63,612 shares. (2)748 shares. (3)34,100 shares. (4)58,359 shares. (5)723 shares. (6)992 shares. (7)21,705 shares. (8)341,840 shares. The accompanying notes to consolidated financial statements are an integral part of these statements. Page 68 Exhibit 13 Consolidated Statements of Cash Flows Years Ended August 31 (In thousands) 1994 1993 1992 Cash Provided by (Used for) Operating Activities Net income $ 82,698 $ 75,116 $ 74,108 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 60,548 62,097 53,816 Provision for losses on accounts receivable 2,804 3,300 3,398 Gain on the sale of property, plant, and equipment (76) (1,153) (143) Gain on the sale of business (2,249) (1,379) - Provision for deferred income taxes (1,600) (4,363) (4,506) Change in assets and liabilities net of effect of acquisitions and sale of business- Receivables (8,425) (17,544) (7,934) Inventories and linens in service, net (23,095) (22,722) 17,761 Prepaid income taxes 11,867 9,698 (6,923) Prepayments and other 4,667 (4,037) (459) Accounts payable and accrued liabilities 10,542 3,923 (31) Net Cash Provided by Operating Activities 137,681 102,936 129,087 Cash Provided by (Used for) Investing Activities Change in short-term investments 2,197 3,736 5,551 Purchases of property, plant, and equipment (42,517) (35,513) (43,456) Sale of property, plant, and equipment 4,552 4,399 7,067 Sale of business 2,395 2,558 - Acquisitions (569) (97,267) (9,242) Change in other assets 20 (7,179) (12,904) Net Cash Used for Investing Activities (33,922) (129,266) (52,984) Cash Provided by (Used for) Financing Activities Repayment of long-term debt (2,680) (2,521) (3,949) Recovery of investment in tax benefits 2,080 1,820 2,043 Deferred income taxes from investment in tax benefits (3,875) (3,070) (3,148) Issuance of treasury stock, net 448 407 - Change in other long-term liabilities (4,170) (1,567) 6,547 Cash dividends paid (53,042) (51,041) (49,105) Net Cash Used for Financing Activities (61,239) (55,972) (47,612) Effect of Exchange Rate Changes on Cash 246 (2,982) (874) Net Change in Cash and Cash Equivalents 42,766 (85,284) 27,617 Cash and Cash Equivalents at Beginning of Year 15,853 101,137 73,520 Cash and Cash Equivalents at End of Year $ 58,619 $ 15,853 $101,137 Supplemental Cash Flow Information Income taxes paid during the year $ 41,584 $ 35,620 $ 51,142 Interest paid during the year 4,030 5,925 4,971 Noncash Investing and Financing Activities Treasury stock returned for contingent performance share grants under long-term incentive program $ - $ - $ (258) Noncash aspects of divestitures- Liabilities removed $ (2,442) $ - $ - Treasury stock acquired (9,191) - - Noncash aspects of acquisitions- Liabilities assumed or incurred $ - $ 31,594 $ 12,997 Treasury stock returned - (20) (21) The accompanying notes to consolidated financial statements are an integral part of these statements. Page 69 Exhibit 13 Notes to Consolidated Financial Statements NOTE 1: Summary of Accounting Policies Principles of Consolidation The consolidated financial statements include the accounts of the company and all subsidiaries after elimination of significant intercompany transactions and accounts. Cash, Cash Equivalents, and Short-Term Investments Cash in excess of daily requirements is invested in time deposits and marketable securities, consisting primarily of tax exempt variable rate demand notes, included in the balance sheet at the lower of cost or market value. For financial statement purposes, the company considers time deposits and marketable securities purchased with an original maturity of three months or less to be cash equivalents. Investments purchased with a maturity of more than three months are considered short-term investments. At August 31, 1994 and 1993, the carrying amounts of short-term investments equal fair value. Inventories and Linens in Service Inventories are valued at the lower of cost (on a first-in, first-out basis) or market and consisted of the following at August 31, 1994 and 1993: (In thousands) 1994 1993 Raw materials and supplies $ 72,677 $ 77,911 Work in progress 9,918 11,269 Finished goods 95,995 82,365 $178,590 $171,545 Linens in service are recorded at cost and are amortized over their estimated useful lives. Goodwill and Other Intangibles Goodwill of $3,460,000 was recognized in connection with a 1969 acquisition and is not being amortized. Remaining amounts of goodwill ($47,102,000 in 1994 and $48,284,000 in 1993) and other intangible assets are being amortized on a straight-line basis over various periods up to 40 years. The company recorded $54,235,000 of intangibles related to acquisitions in 1993 (Note 7). Depreciation For financial reporting purposes, depreciation is determined principally on a straight-line basis using estimated useful lives of plant and equipment (20 to 45 years for buildings and 3 to 16 years for machinery and equipment) while accelerated depreciation methods are used for income tax purposes. Leasehold improvements are amortized over the life of the lease. Foreign Currency Translation The functional currency for the company's foreign operations is the local currency. The translation of foreign currencies into U.S. dollars is performed for balance sheet accounts using exchange rates in effect at the balance sheet date and for revenue and expense accounts using a weighted average exchange rate during the period. The gains or losses resulting from the translation are included in retained earnings and are excluded from net income. Gains or losses resulting from foreign currency transactions are included in "Other expense, net" in the consolidated statements of income and amounted to losses of $379,000 in 1994, $863,000 in 1993, and $430,000 in 1992. Postretirement Healthcare and Life Insurance Benefits The company's retiree medical plans are financed entirely by retiree contributions; therefore, the company has no liability in connection with them. Several programs provide limited retiree life insurance benefits. The liability for these plans is not significant. Pension and Profit Sharing Plans The company has several pension plans covering hourly and salaried employees. Benefits paid under these plans are based generally on employees' years of service and/or compensation during the final years of employment. The company makes annual contributions to the plans to the extent indicated by actuarial valuations. Plan assets are invested primarily in equity and fixed income securities. Net pension (income) cost for 1994, 1993, and 1992 included the following components: (In thousands) 1994 1993 1992 Service cost of benefits earned during the period $ 2,466 $ 2,652 $ 1,393 Interest cost on projected benefit obligation 7,262 7,165 6,780 Return on plan assets (1,929) (8,198) (7,648) Net amortization of transition amounts (8,215) (1,217) (897) Net pension (income) cost $ (416) $ 402 $ (372) Page 70 Exhibit 13 Notes to Consolidated Financial Statements The following schedule reconciles the funded status of the plans as of June 1, 1994, with amounts reported in the company's balance sheet at August 31, 1994: Plan Accumulated Assets Benefit Exceed Obligation Accumulated Exceeds Benefit Plan (In thousands) Obligation Assets Actuarial present value of benefit obligations as of June 1, 1994: Vested $ (76,845) $(3,861) Nonvested (6,036) (77) Accumulated benefit obligation (82,881) (3,938) Effect of projected salary increases (5,787) (1,523) Total projected benefit obligation (88,668) (5,461) Fair value of plan assets 106,031 - Plan assets greater (less) than projected benefit obligation 17,363 (5,461) Unrecognized transition (asset) liability (12,087) 98 Unrecognized prior service cost obligation 3,058 2,514 Unrecognized net loss (gain) 16,814 (744) Adjustment required to recognize minimum liability - (515) Prepaid (accrued) pension expense at August 31, 1994 $ 25,148 $ (4,108) The discount rate used to determine the projected benefit obligation is 8 percent. The assumed growth rate of compensation is 5.5 percent. The expected long-term rate of return on plan assets is 9.5 percent. The company also has profit sharing and 401(k) plans to which both employees and the company contribute. At August 31, 1994, assets of the 401(k) plans included shares of the company's common stock with a market value of approximately $4,703,000. The company's cost of these plans was $3,133,000 in 1994, $3,031,000 in 1993, and $3,193,000 in 1992. Self Insurance It is the policy of the company to self insure for certain insurable risks consisting primarily of physical loss to property; business interruptions resulting from such loss; and workers' compensation, comprehensive general, and auto liability. Insurance coverage is obtained for catastrophic property and casualty exposures as well as those risks required to be insured by law or contract. Provision for claims under the self-insured program is recorded based on the company's estimate of the aggregate liability for claims incurred. NOTE 2: Long-Term Debt and Lines of Credit Long-term debt at August 31, 1994 and 1993, consisted of the following: (In thousands) 1994 1993 70% to 13.0% mortgage notes, payable in installments through 2011 (secured in part by property, plant, and equipment having a net book value of $2,800,000 at August 31, 1994) $ 671 $ 1,930 2.55% to 6.625% other notes, payable in installments through 2021 26,859 28,280 27,530 30,210 Less-Amounts payable within one year included in current liabilities 667 1,792 $26,863 $28,418 The annual maturities of long-term debt are as follows: (In thousands) Amount Year Ending August 31 1995 $ 667 1996 88 1997 52 1998 5,497 1999 23 Later years 21,203 $27,530 The company has complimentary lines of credit totaling $124,000,000 of which $82,000,000 has been provided domestically and $42,000,000 is available on a multi-currency basis primarily from a European bank. At August 31, 1994 the company had foreign currency short-term bank borrowings equivalent to $5,098,000 at an average foreign currency interest rate of 5.9%. Long-term debt recorded in the accompanying balance sheets approximates fair value based on the borrowing rates currently available to the company for bank loans with similar terms and average maturities. Page 71 Exhibit 13 Notes to Consolidated Financial Statements NOTE 3: Common Stock and Related Matters In 1988, the company adopted a shareholder rights plan under which one preferred stock purchase right is presently attached to and trades with each outstanding share of the company's common stock. The rights become exercisable and transferable apart from the common stock ten days after a person or group, without the company's consent, acquires beneficial ownership of, or the right to obtain beneficial ownership of, 20 percent or more of the company's common stock or announces or commences a tender offer or exchange offer that could result in 20 percent ownership (unless such date is extended by the Board of Directors). Once exercisable, each right entitles the holder to purchase one one-hundredth share of Series A Participating Preferred Stock at an exercise price of $80, subject to adjustment to prevent dilution. The rights have no voting power and, until exercised, no dilutive effect on net income per common share. The rights expire on May 19, 1998, and are redeemable under certain circumstances. If a person acquires 20 percent ownership, except in an offer approved by the company under the plan, each right not owned by the acquirer or related parties will entitle its holder to purchase, at the right's exercise price, common stock or common stock equivalents having a market value immediately prior to the triggering of the right of twice that exercise price. In addition, after an acquirer obtains 20 percent ownership, if the company is involved in certain mergers, business combinations, or asset sales, each right not owned by the acquirer or related persons will entitle its holder to purchase, at the right's exercise price, shares of common stock of the other party to the transaction having a market value immediately prior to the triggering of the right of twice that exercise price. The company has 1,000,000 shares of preferred stock authorized, 500,000 of which have been reserved for issuance under the shareholder rights plan. No shares of preferred stock had been issued at August 31, 1994. In 1990, the stockholders approved the National Service Industries, Inc. Long-Term Incentive Program for the benefit of officers and other key employees. There were 1,750,000 treasury shares reserved for issuance under the program. The employee stock options granted under the program become exercisable in four equal annual installments beginning one year from the date of the grant and expire at the end of ten years. In 1993, the stockholders approved the National Service Industries, Inc. 1992 Nonemployee Directors' Stock Option Plan under which a maximum of 100,000 shares were reserved for issuance. The shares become exercisable one year from the date of the grant. Stock option transactions for the stock option plans and stock option agreements during the years ended August 31, 1994, 1993, and 1992 were as follows: (In thousands) 1994 1993 1992 Options outstanding at September 1 680,139 473,415 339,831 Granted 214,700 365,900 164,744 Exercised 21,705 58,359 - Canceled 52,382 100,817 31,160 Options outstanding at August 31 820,752 680,139 473,415 Option price range at $19.75- $19.75- $19.75- August 31 $29.00 $29.00 $29.00 Options exercisable at August 31 316,024 176,625 111,943 Options available for grant at August 31 949,184 1,111,502 1,276,585 Potential dilution of earnings per share applicable to these stock options is not significant. NOTE 4: Leases The company leases certain of its buildings and equipment under noncancelable lease agreements. Minimum lease payments under noncancelable leases for years subsequent to August 31, 1994, are as follows: (In thousands) Amount Year Ending August 31 1995 $ 9,354 1996 7,666 1997 5,613 1998 3,856 1999 2,510 Later years 5,390 $34,389 Total rent expense was $10,585,000 in 1994, $11,230,000 in 1993, and $8,953,000 in 1992. Page 72 Exhibit 13 NOTE 5: Quarterly Financial Data (Unaudited) (In thousands, except earnings per share) Sales and Income Service Gross before Net Earnings Revenues Profit Taxes Income per Share 1994 1st Quarter $459,900 $175,584 $30,803 $19,172 $.39 2nd Quarter 439,337 166,082 26,149 16,273 .33 3rd Quarter 481,001 187,031 36,849 22,928 .46 4th Quarter 501,626 191,593 38,397 24,325 .49 1993 1st Quarter $434,341 $168,946 $29,358 $18,586 $.38 2nd Quarter 426,993 161,897 23,181 14,634 .30 3rd Quarter 459,964 177,949 32,702 20,511 .41 4th Quarter 483,524 182,215 34,275 21,385 .43 NOTE 6: Income Taxes Income taxes are reconciled with the Federal statutory rate as follows: (In thousands) 1994 1993 1992 Federal income tax computed at statutory rate $46,269 $41,433 $39,748 Increase (decrease) in taxes: State income tax, net of Federal income tax benefit 4,693 4,230 3,358 Tax exempt interest (330) (495) (1,184) Other, net (1,132) (768) 878 $49,500 $44,400 $42,800 Provisions for income taxes include state income and franchise taxes of $7,220,000 in 1994, $6,478,000 in 1993, and $5,088,000 in 1992. In 1994, 1993, and 1992 income before taxes included $952,000, $5,149,000, and $413,000, respectively, of losses generated by the company's foreign operations. The following summarizes the components of income tax expense: (In thousands) 1994 1993 1992 Provision for current taxes $47,473 $41,710 $44,763 Provision (credit) for deferred taxes: Current: Tax effect of linen book amortization less than tax amortization 3,339 9,877 3,700 Restructuring costs 365 3,025 4,028 Insurance costs (1,745) (3,452) (4,182) Other timing differences 1,668 (2,397) (1,003) Noncurrent- Other (primarily tax effect of differences between book depreciation and tax depreciation on fixed assets) (1,600) (4,363) (4,506) $49,500 $44,400 $42,800 Components of net deferred income tax liability at August 31, 1994 and 1993 include: (In thousands) 1994 1993 Deferred income taxes: Safe harbor lease $ 47,203 $ 51,078 Depreciation 43,443 42,511 Self insurance (17,309) (16,108) Other 5,477 6,808 78,814 84,289 Prepaid income taxes: Self insurance (11,539) (9,400) Deferred compensation, bonuses, etc. (3,700) (5,484) Other 1,766 (10,456) (13,473) (25,340) Net deferred tax liability $ 65,341 $ 58,949 Page 73 Exhibit 13 Notes to Consolidated Financial Statements NOTE 7: Divestitures and Acquisitions Effective August 31, 1994, the company sold its Marketing Services Division. A small gain resulted from the transaction as the company received approximately 342,000 of its common shares in return for those assets transferred to the purchasers. The Division had sales of approximately $32,000,000 in 1994 and an immaterial operating loss. Effective September 1, 1992, the company acquired Initial Services Investments, Inc., an industrial uniform and dust control business known as Initial USA. Initial was included in the results of operations of the Textile Rental Division for the entire 1993 fiscal year. Effective September 30, 1992, the company acquired Graham International, a privately held, European specialty chemical business. Graham manufactures in the Netherlands for industrial and institutional specialty chemical markets in France, Italy, Belgium, the Netherlands, and Switzerland. Graham became a part of Zep Manufacturing Company and the Chemical segment. Also in September, 1992, the Chemical Division acquired Kleen Canada, Inc., a Canadian manufacturer of specialty chemicals. The operating results of Graham and Kleen were included in the Chemical segment beginning in October, 1992. These and several small acquisitions, all of which were accounted for by the purchase method, brought total 1993 acquisition spending to $97 million. 1993 results included revenues of approximately $162.5 million and pretax earnings of approximately $5.2 million attributable to the 1993 acquisitions and to Associated Textile Rental Services acquired at fiscal 1992 year end. NOTE 8: Business Segment Information Depreci- Capital ation Expendi- and tures Sales and Identi- Amorti- Including Service Operating fiable zation Acquisi- (In thousands) Revenues Profit(Loss) Assets Expense tions 1994 Lighting Equipment $ 763,592 $ 50,092 $ 323,335 $15,460 $13,183 Textile Rental 544,454 48,840 432,994 31,656 20,986 Chemical 332,298 35,368 168,956 6,392 5,315 Other 241,520 8,822 75,580 5,792 2,695 1,881,864 143,122 1,000,865 59,300 42,179 Corporate(1) (7,256) 105,891 1,248 339 Interest Expense (3,668) Total $1,881,864 $132,198 $1,106,756 $60,548 $42,518 1993 Lighting Equipment $ 691,946 $ 38,623 $ 298,575 $16,823 $10,193 Textile Rental 546,916 49,096 433,408 31,134 55,015 Chemical 318,098 33,280 173,175 6,499 12,743 Other 247,862 10,275 104,892 6,357 4,048 1,804,822 131,274 1,010,050 60,813 81,999 Corporate(1) (6,797) 77,463 1,284 172 Interest Expense (4,961) Total $1,804,822 $119,516 $1,087,513 $62,097 $82,171 1992 Lighting Equipment $ 683,546 $ 35,355 $ 280,205 $18,275 $ 9,959 Textile Rental 444,127 42,781 343,332 24,140 28,156 Chemical 253,947 33,556 112,719 4,260 4,607 Other 252,191 13,581 101,564 6,238 5,085 1,633,811 125,273 837,820 52,913 47,807 Corporate(1) (5,675) 204,592 903 1,982 Interest Expense (2,690) Total $1,633,811 $116,908 $1,042,412 $53,816 $49,789 (1)Operating profit (loss) includes income on short-term investments. Page 74 Exhibit 13 Report of Management The management of National Service Industries, Inc. is responsible for the integrity and objectivity of the financial information in this annual report. These financial statements are prepared in conformity with generally accepted accounting principles, using informed judgments and estimates where appropriate. The information in other sections of this report is consistent with the financial statements. The company maintains a system of internal controls and accounting policies and procedures designed to provide reasonable assurance that assets are safeguarded and transactions are executed and recorded in accordance with management's authorization. The audit committee of the Board of Directors, composed entirely of outside directors, is responsible for monitoring the company's accounting and reporting practices. The audit committee meets regularly with management, the internal auditors, and the independent accountants to review the work of each and to assure that each performs its responsibilities. Both the internal auditors and Arthur Andersen LLP have unrestricted access to the audit committee allowing open discussion, without management's presence, on the quality of financial reporting and the adequacy of internal accounting controls. D. Raymond Riddle J. Robert Hipps John A. Bostater Chairman and Senior Vice President, Vice President and Chief Executive Officer Finance Controller Report of Independent Public Accountants To the Stockholders of National Service Industries, Inc.: We have audited the accompanying consolidated balance sheets of National Service Industries, Inc. (a Delaware corporation) and subsidiaries as of August 31, 1994 and 1993 and the related consolidated statements of income, stockholders' equity and cash flows for each of the three years in the period ended August 31, 1994. These financial statements are the responsibility of the company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of National Service Industries, Inc. and subsidiaries as of August 31, 1994 and 1993 and the results of their operations and their cash flows for each of the three years in the period ended August 31, 1994 in conformity with generally accepted accounting principles. Arthur Andersen LLP Atlanta, Georgia October 20, 1994 Page 75 Exhibit 13 Management's Discussion and Analysis of Financial Condition and Results of Operations Financial Condition National Service Industries maintained a strong financial position as it completed fiscal 1994. Net working capital increased to $357.5 million from $313.2 million at August 31, 1993, and the current ratio was 2.4, compared with 2.3 at last year end. Cash and short-term investments were $61.2 million, up from $20.6 million at the prior year end. During 1994, the company invested $43.1 million in capital expenditures and acquisitions. Long-term liabilities were 6.4 percent of total capitalization, down from 7.3 percent at August 31, 1993. Cash provided by operations rose to $137.7 million from $102.9 million in 1993 and $129.1 million in 1992. The improvement in 1994 was largely due to a reduced rate of investment in accounts receivable, the reduction of prepayments, and lower charges against insurance reserves due to improved claims experience. The decrease in 1993 resulted primarily from higher investment in accounts receivable and inventories. Capital expenditures, exclusive of acquisition spending, were $42.5 million in 1994, $35.5 million in 1993, and $43.5 million in 1992. Current-year spending was primarily the result of facilities and manufacturing process improvements in the Lighting Equipment Division, facilities additions and information systems enhancements in the Chemical Division, and wastewater compliance projects and fleet upgrades in the Textile Rental Division. Prior-year expenditures were attributable to cost reduction spending in many divisions, information systems enhancements in the Lighting Equipment Division, capacity expansion in the Chemical Division, and fleet expansion in the Textile Rental Division. Cash payments in connection with acquisitions totaled $.6 million in 1994, $97.3 million in 1993, and $9.2 million in 1992. Effective September 1, 1992, the company acquired Initial Services Investments, Inc., an industrial uniform and dust control business known as Initial USA. Initial was included in the results of operations of National Uniform Service, a business unit of the Textile Rental Division, for the entire 1993 fiscal year. Effective September 30, 1992, the company acquired Graham International, a privately held, European specialty chemical business. Graham manufactures in the Netherlands for industrial and institutional specialty chemical markets in France, Italy, Belgium, the Netherlands, and Switzerland. Graham became part of Zep Manufacturing Company and the Chemical segment. Also in September, 1992, the Chemical Division acquired Kleen Canada, Inc., a Canadian manufacturer of specialty chemicals. The operating results of Graham and Kleen were included in the Chemical segment beginning in October, 1992. In June, 1993, the Textile Rental Division acquired the linen supply business of Heritage Linen Service, Inc. in Hickory, North Carolina. The effect of the 1993 acquisitions on the consolidated income statements is further discussed under "Results of Operations." Dividend payments totaled $53.0 million, or $1.07 per share, in 1994, compared with $51.0 million, or $1.03 per share, in 1993, and $49.1 million, or 99 cents per share, in 1992. The fiscal 1994 dividend of $1.07 per share was a 3.9 percent increase. For the periods presented, capital expenditures, working capital needs, dividends, and acquisitions were financed primarily with internally generated funds, supplemented by short-term borrowings in the European market. The Initial acquisition was a cash transaction. The Graham acquisition in Europe was funded primarily through short-term debt financing, which was repaid during the remainder of the 1993 fiscal year. Contractual commitments for capital and acquisition spending for fiscal 1995 total $12.1 million. The company expects actual capital expenditures to be somewhat higher than levels of recent years. Current liquid assets and internally generated funds are expected to be more than adequate to meet anticipated cash requirements for the next twelve months, although some interim borrowings might be incurred to meet short-term needs. The company has complimentary lines of credit totaling $124 million, of which $82 million has been provided domestically and $42 million is available on a multi- currency basis primarily from a European bank. Results of Operations For the fiscal year ended August 31, 1994, revenues moved ahead 4.3 percent to $1.88 billion from $1.80 billion in 1993. The revenue increase was largely the result of volume gains in the Lighting Equipment and Chemical segments. Fiscal 1993 revenues rose 10.5 percent from 1992's $1.63 billion due Page 76 Exhibit 13 primarily to volume gains in the Lighting Equipment, Textile Rental, and Chemical segments. Net income for fiscal 1994 advanced 10.1 percent to $82.7 million, or $1.67 per share. For fiscal 1993, net income reached $75.1 million, or $1.52 per share, a 1.4 percent increase over the $74.1 million posted in 1992. Lighting Equipment Division revenues for 1994 grew 10.4 percent to $764 million from $692 million in 1993. 1993 revenues were a 1.2 percent increase over 1992. Unit sales increases that began late in fiscal 1993 continued through 1994 and accounted for the improvement in both years. Operating profit grew 29.7 percent to 6.6 percent of revenues, compared with 5.6 percent in 1993, and 5.2 percent in 1992. For 1994, profit improvements were largely the result of higher unit volumes and cost savings. In 1993, previously implemented manufacturing efficiencies were augmented by the closing of the division's 130,000 square foot facility in Rancho Cucamonga, California. This action took advantage of excess capacity by shifting production to plants in Crawfordsville, Indiana and Louisville, Kentucky and further reduced manufacturing costs. Revenues of the Textile Rental Division were $544 million in 1994, compared with $547 million in 1993 and $444 million in 1992. Pricing gains in 1994 were offset by declining volumes, particularly in the fine dining and hospital markets. 1993 revenues improved on the strength of the acquisitions of Initial USA early in 1993 and Associated Textile Rental Services, Inc. at fiscal 1992 year end. The acquisitions provided revenues of $109 million in 1993. Operating income was 9.0 percent of revenues in 1994 and 1993, compared with 9.6 percent in 1992. Merchandise costs as a percentage of revenues grew slightly in 1994, while administrative expenses declined. For both 1994 and 1993 costs related to acquisitions continued to take a higher percentage of revenues. Operating margins in 1993 for the two acquired companies were 6.3 percent of related revenues. Chemical Division revenues rose 4.5 percent to $332 million from $318 million in 1993, which was a 25.3 percent gain from 1992. Volume gains in domestic operations contributed to the improvement in both years. In 1993, the European and Canadian acquisitions accounted for $53.2 million of the gain. Operating profit was 10.6 percent of revenues in 1994 and 10.5 percent in 1993, down from 13.2 percent in 1992. European and Canadian operating margins, although improved in 1994, fell short of those achieved in the U.S. The European units' loss of $1.8 million for 1993 was significantly reduced in 1994. NSI's other businesses produced revenues of $242 million, down 2.6 percent from $248 million in 1993, which was a 1.7 percent decline from 1992. Operating profit declined to $8.8 million from $10.3 million in 1993 and $13.6 million in 1992. In both years, reduced volumes and pricing pressures experienced by the Insulation and Marketing Services divisions more than offset improvements in the Envelope Division. Effective August 31, 1994, NSI sold its Marketing Services Division. A small gain resulted from the transaction as the company received approximately 342,000 of its common shares in return for those assets transferred to the purchasers. The Division had sales of $32 million in 1994 and an immaterial operating loss. Corporate income was lower in both 1994 and 1993 due primarily to the effect of lower short-term investments levels and lower interest rates. Foreign currency exchange rate fluctuations in 1994 and 1993 were progressively less unfavorable than in 1992. 1994 interest expense was less than in 1993 due to reductions in acquisition-related debt. The increase in interest expense for 1993 resulted from the European acquisition. Consolidated income before taxes improved 10.6 percent in 1994 and 2.2 percent in 1993. The corresponding improvement in net income was reduced to 10.1 percent and 1.4 percent, respectively, due to the higher Federal tax rate. The provision for income taxes was 37.4 percent of pretax income in 1994, compared with 37.1 percent in 1993 and 36.6 percent in 1992. The 1994 and 1993 rates were increased as a result of the Omnibus Budget Act of 1993. Changes in the year-to-year effective rates also result from variation in the relative amount of tax exempt income. Outlook The current-year earnings increase of 10.1 percent is indicative of the commitment of each of NSI's operating divisions to the more aggressive plans formulated for fiscal 1994. The momentum established in 1994 should propel earnings forward at double-digit growth rates and produce gains for NSI's stockholders in fiscal 1995 and beyond. Page 77 Exhibit 13 Ten-Year Financial Summary (Dollar amounts in thousands, except per-share data) 1994 1993 1992 Operating Results Net sales of products $1,337,410 $1,257,906 $1,189,684 Service revenues 544,454 546,916 444,127 Total revenues 1,881,864 1,804,822 1,633,811 Cost of products sold 875,055 832,264 810,552 Cost of services 286,519 281,551 236,474 Selling and administrative expenses 577,291 557,011 462,653 Interest expense 3,668 4,961 2,690 Restructuring expense - - - Other income, net 7,133 9,519 4,534 Income before taxes 132,198 119,516 116,908 Income taxes 49,500 44,400 42,800 Net income 82,698 75,116 74,108 Per-Share Data(1) Net income $ 1.67 $ 1.52 $ 1.50 Cash dividends 1.07 1.03 .99 Stockholders' equity 14.77 14.21 13.79 Financial Ratios Current ratio 2.4 2.3 2.7 Net income as a percent of sales 4.4% 4.2% 4.5% Return on average stockholders' equity 11.6% 10.8% 11.0% Dividends as a percent of current year earnings 64.1% 67.9% 66.3% Long-term debt and other long-term liabilities as a percent of total capitalization 6.4% 7.3% 7.7% Other Data Net working capital $ 357,528 $ 313,243 $ 357,759 Increase (decrease) in: Cash and cash equivalents 42,766 (85,284) 27,617 Short-term investments (2,197) (3,736) (5,551 Capital expenditures (including acquisitions) 42,518 82,171 49,789 Depreciation and amortization 60,548 62,097 53,816 Total assets 1,106,756 1,087,513 1,042,412 Long-term debt 26,863 28,418 28,359 Deferred income taxes 78,814 84,289 92,654 Other long-term liabilities 22,940 27,110 28,677 Stockholders' equity 727,385 704,023 682,954 Weighted average number of shares outstanding (in thousands )(1) 49,547 49,556 49,539 Shareholders 7,034 7,262 7,554 Associates 22,000 22,200 20,100 Use of Total Revenues Salaries and wages $ 565,859 $ 572,163 $ 502,709 Materials and supplies 783,610 760,551 700,338 Other operating expenses 347,600 299,977 273,330 Restructuring expnse - - - Taxes and licenses 102,097 97,015 83,326 Dividends paid 53,042 51,041 49,105 Retained earnings 29,656 24,075 25,003 $1,881,864 $1,804,822 $1,633,811 (1) Restated to reflect stock splits of 3 for 2 effective January 13, 1987, and 4 for 3 effective January 13, 1986. Page 78 Exhibit 13 1991 1990 1989 1988 1987 1986 1985 $1,164,181 $1,250,833 $1,183,666 $1,093,163 $1,032,145 $ 968,308 $ 887,340 437,534 396,981 355,845 321,025 294,713 314,614 303,865 1,601,715 1,647,814 1,539,511 1,414,188 1,326,858 1,282,922 1,191,205 791,355 832,867 800,385 741,383 690,689 643,936 599,687 240,376 219,673 198,262 179,793 159,019 170,571 167,381 456,903 439,076 397,283 361,970 350,641 340,582 312,665 3,834 3,864 4,963 4,234 4,149 3,999 3,376 63,467 - - - - - - (2,856 (3,381) (9,400) (6,414) (10,030) (3,507) (3,565) 48,636 155,715 148,018 133,222 132,390 127,341 111,661 16,400 56,000 53,300 47,100 56,700 56,000 44,000 32,236 99,715 94,718 86,122 75,690 71,341 67,661 $ .65 $ 2.02 $ 1.92 $ 1.75 $ 1.54 $ 1.45 $ 1.37 .95 .90 .82 .73 .62 .54 .49 13.33 13.68 12.44 11.33 10.31 9.39 8.48 2.8 4.0 4.3 4.4 4.5 4.0 3.9 2.0% 6.1% 6.2% 6.1% 5.7% 5.6% 5.7% 4.8% 15.5% 16.2% 16.2% 15.6% 16.2% 17.1% 146.2% 44.6% 42.6% 41.8% 40.2% 37.0% 35.3% 7.5% 6.1% 5.9% 6.2% 6.2% 6.4% 3.9% $ 351,559 $ 434,092 $ 436,450 $ 426,413 $ 404,886 $ 355,175 $ 301,163 (50,437) 23,433 14,612 (24,786) 16,318 63,315 20,267 12,813 (27,247) (19,633) 35,971 5,160 - - 90,229 82,932 66,491 55,394 45,258 53,968 47,679 50,249 42,821 36,260 31,037 27,333 26,707 22,939 1,012,000 962,136 887,836 825,345 760,318 710,376 617,726 31,373 27,465 20,765 21,391 21,466 21,857 8,577 100,308 100,791 102,798 104,460 104,033 97,783 79,673 22,015 16,067 17,964 15,330 12,042 9,794 8,218 660,567 675,444 612,668 558,160 508,219 462,907 417,958 49,540 49,389 49,255 49,258 49,278 49,280 49,277 7,996 8,248 8,459 8,851 9,164 9,326 8,406 20,900 21,800 20,800 20,400 19,400 19,300 18,700 $ 501,502 $ 491,334 $ 465,522 $ 428,325 $ 399,968 $ 378,993 $ 340,026 683,871 713,310 668,655 616,223 574,179 551,550 536,027 258,919 246,288 219,270 201,478 188,414 194,215 174,538 63,467 - - - - - - 59,889 97,167 91,346 82,040 88,607 86,823 72,953 47,124 44,506 40,389 35,960 30,428 26,410 23,899 (13,057) 55,209 54,329 50,162 45,262 44,931 43,762 $1,601,715 $1,647,814 $1,539,511 $1,414,188 $1,326,858 $1,282,922 $1,191,205 Page 79 Exhibit 13 Directors, Officers, and Division Executives Directors D. Raymond Riddle Chairman of the Board and Chief Executive Officer John L. Clendenin Chairman of the Strategic Planning and Finance Committee; Chairman of Board, President and Chief Executive Officer, BellSouth Corporation Jesse Hill, Jr. Chairman and Chief Executive Officer Atlanta Life Insurance Company Robert M. Holder, Jr. Chairman of the Audit Committee; Chairman of the Board, Holder Corporation Don W. Hubble President and Chief Operating Officer F. Ross Johnson Chairman and Chief Executive Officer, RJM Group, Inc. James C. Kennedy Chairman and Chief Executive Officer, Cox Enterprises, Inc. Donald R. Keough Chairman of the Board, Allen & Company Incorporated Bryan D. Langton Chairman, Chief Executive Officer, and President, Holiday Inns, Inc. David Levy Executive Vice President, Administration and Counsel Bernard Marcus Chairman of the Board and Chief Executive Officer, The Home Depot, Inc. John G. Medlin, Jr. Chairman of the Executive Resource and Nominating Committee; Chairman, Wachovia Corporation Dr. Betty L. Siegel President, Kennesaw State College Chairman Emeritus Erwin Zaban Retired Chairman of the Board Associate Directors Gerald V. Gurbacki President, National Linen Service Harry Maziar President, Zep Manufacturing Company Jim H. McClung President, Lithonia Lighting Company Officers D. Raymond Riddle Chairman of the Board and Chief Executive Officer Don W. Hubble President and Chief Operating Officer David Levy Executive Vice President, Administration and Counsel J. Robert Hipps Senior Vice President, Finance John A. Bostater Vice President and Controller Howard S. Kaplan Vice President, Corporate Development Melissa K. Meder Vice President, Taxes Kenyon W. Murphy Secretary and Assistant Counsel Walter H. Buce Staff Vice President-Risk Management F. Andrew Logue Staff Vice President-Human Resources Robert J. Mello Staff Vice President-Auditing Bruce E. Dunkley, Jr. Assistant Vice President and Assistant Controller-Financial Analysis Helen D. Haines Assistant Vice President and Assistant Controller-Financial Reporting Carol Ellis Morgan Assistant Vice President-Legal and Assistant Secretary Donald A. Hundeby Assistant Vice President-Employee Benefits Margaret Shelfer Assistant Vice President-Taxes William E. Statton Assistant Vice President-Claims Administration W. Russell Watson Assistant Treasurer Division Executives Gerald V. Gurbacki President, National Linen Service Dennis Harris President, North Bros. Co. Lyons B. Joel, Jr. President, Selig Chemical Industries Harry Maziar President, Zep Manufacturing Company Jim H. McClung President, Lithonia Lighting Company J. Randolph Zook President, Atlantic Envelope Company Page 80 Exhibit 13 Executive Offices NSI Center 1420 Peachtree Street, N.E. Atlanta, Georgia 30309 (404) 853-1000 Transfer Agent and Registrar Wachovia Bank and Trust Company, N.A. Corporate Trust Department P.O. Box 3001 Winston-Salem, North Carolina 27102 (800) 633-4236 Listing New York Stock Exchange Independent Public Accountants Arthur Andersen LLP 133 Peachtree Street, N.E. Atlanta, Georgia 30303 (404) 658-1776 Annual Meeting 10:00 a.m., Wednesday, January 4, 1995 High Museum of Art 1280 Peachtree Street, N.E. Atlanta, Georgia Common Share Prices and Dividends per Share Dividends Price per Share Paid High Low per Share 1994 First Quarter $26-1/8 $23-1/8 $.26 Second Quarter 28-3/8 23-1/8 .27 Third Quarter 28-1/4 24-3/4 .27 Fourth Quarter 27-1/2 25-3/8 .27 1993 First Quarter $26-3/8 $23-5/8 $.25 Second Quarter 27-7/8 24-7/8 .26 Third Quarter 27 23-1/2 .26 Fourth Quarter 27 24-1/2 .26 The above common share prices are as quoted on the New York Stock Exchange. Ticker Symbol: NSI The number of shareholders of record of the company's common stock as of September 29, 1994, was 7,034.