Page 1 of 96 Exhibit Index on Page 11 FORM 10-Q SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 Quarterly Report Under Section 13 or 15 (d) of the Securities Exchange Act of 1934 For quarter ended November 30, 1996 Commission file number 1-3208 NATIONAL SERVICE INDUSTRIES, INC. (Exact Name of Registrant as Specified in its Charter) Delaware 58-0364900 (State or Other Jurisdiction of (I.R.S. Employer Identification Number) Incorporation or Organization) 1420 Peachtree Street, N. E., Atlanta, Georgia 30309-3002 (Address of Principal Executive Offices) (Zip Code) (404) 853-1000 (Registrant's Telephone Number, Including Area Code) None (Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes - X No - Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date (applicable only to corporate issuers). Common Stock - $1.00 Par Value - 45,339,395 shares as of December 31, 1996. Page 2 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES INDEX Page No. PART I. FINANCIAL INFORMATION CONSOLIDATED BALANCE SHEETS - NOVEMBER 30, 1996 AND AUGUST 31, 1996 3 CONSOLIDATED STATEMENTS OF INCOME - THREE MONTHS ENDED NOVEMBER 30, 1996 AND 1995 4 CONSOLIDATED STATEMENTS OF CASH FLOWS - THREE MONTHS ENDED NOVEMBER 30, 1996 AND 1995 5 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 6 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 7-8 PART II. OTHER INFORMATION ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K 9 SIGNATURES 10 EXHIBIT INDEX 11 Page 3 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (Dollar amounts in thousands) November 30, August 31, 1996 1996 ASSETS (Unaudited) Current Assets: Cash and cash equivalents ........................... $ 50,850 $ 58,662 Short-term investments .............................. 551 551 Receivables, less reserves for doubtful accounts of $6,891 at November 30, 1996 and $5,807 at August 31, 1996 .................... 268,328 269,971 Inventories, at the lower of cost (on a first-in, first-out basis) or market ............. 171,662 169,813 Linens in service, net of amortization ............. 96,290 97,710 Deferred income taxes ............................... 4,719 2,152 Prepayments ......................................... 11,449 7,522 Total Current Assets .............................. 603,849 606,381 Property, Plant, and Equipment, at cost: Land ................................................ 28,904 29,062 Buildings and leasehold improvements ................ 191,608 194,219 Machinery and equipment ............................. 533,716 542,056 Total Property, Plant, and Equipment ............. 754,228 765,337 Less - Accumulated depreciation and amortization ...................................... 400,701 407,941 Property, Plant, and Equipment - net ........... 353,527 357,396 Other Assets: Goodwill and other intangibles ...................... 87,888 89,427 Other ............................................... 40,462 41,442 Total Other Assets ................................ 128,350 130,869 Total Assets .................................... $1,085,726 $1,094,646 LIABILITIES AND STOCKHOLDERS' EQUITY Current Liabilities: Current maturities of long-term debt ................ $ 47 $ 46 Notes payable ....................................... 6,474 6,696 Accounts payable .................................... 77,159 79,851 Accrued salaries, commissions, and bonuses ......... 38,951 42,788 Current portion of self insurance reserves .......... 15,909 15,396 Other accrued liabilities ........................... 72,041 52,649 Total Current Liabilities ......................... 210,581 197,426 Long-Term Debt, less current maturities .............. 24,889 24,920 Deferred Income Taxes ................................. 62,164 63,347 Self Insurance Reserves, less current portion ........ 63,369 63,369 Other Long-Term Liabilities ........................... 28,408 27,576 Stockholders' Equity: Series A participating preferred stock, $.05 stated value, 500,000 shares authorized, none issued Preferred stock, no par value, 500,000 shares authorized, none issued Common stock, $1 par value, 80,000,000 shares authorized, 57,918,978 shares issued at November 30, 1996 and August 31, 1996 ..................... 57,919 57,919 Paid-in capital ..................................... 11,681 11,021 Retained earnings ................................... 803,103 791,367 872,703 860,307 Less - Treasury stock, at cost (12,391,884 shares at November 30, 1996 and 11,447,036 shares at August 31, 1996) ........................................ 176,388 142,299 Total Stockholders' Equity .................... 696,315 718,008 Total Liabilities and Stockholders' Equity .. $1,085,726 $1,094,646 The accompanying notes to consolidated financial statements are an integral part of these balance sheets. Page 4 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (Unaudited) (Dollar amounts in thousands, except per-share data) THREE MONTHS ENDED NOVEMBER 30 1996 1995 Sales and Service Revenues: Net sales of products ........................... $ 381,763 $ 359,842 Service revenues ................................ 130,130 132,708 Total Revenues ................................ 511,893 492,550 Costs and Expenses: Cost of products sold ........................... 236,604 227,439 Cost of services ................................ 75,578 74,364 Selling and administrative expenses ............. 158,382 152,220 Interest expense ................................ 1,341 1,242 Other expense, net ............................. 648 190 Total Costs and Expenses ...................... 472,553 455,455 Income before Provision for Income Taxes .......... 39,340 37,095 Provision for (Benefit from) Income Taxes: Current ......................................... 14,506 14,227 Deferred ........................................ -- (401) 14,506 13,826 Net Income ........................................ $ 24,834 $ 23,269 Per Share: Net income ...................................... $ .54 $ .48 Cash dividends .................................. $ .29 $ .28 Weighted Average Number of Shares Outstanding (thousands) ......................... 45,957 48,343 The accompanying notes to consolidated financial statements are an integral part of these statements. Page 5 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (Dollar amounts in thousands) THREE MONTHS ENDED NOVEMBER 30 1996 1995 Cash Provided by (Used for) Operating Activities: Net income ........................................... $ 24,834 $ 23,269 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization .................... 14,832 14,394 Provision for losses on accounts receivable ...... 1,254 1,161 Loss (gain) on the sale of property, plant, and equipment ................................... (222) (932) Loss (gain) on the sale of business .............. (401) 63 Change in noncurrent deferred income taxes ....... -- (401) Change in assets and liabilities net of effect of acquisitions- Receivables .................................. 888 9,518 Inventories and linens in service, net ....... (1,408) (5,824) Current deferred income taxes ................ (2,568) 896 Prepayments and other ........................ (3,985) (4,127) Accounts payable and accrued liabilities ..... 12,690 (2,694) Changes in self-insurance reserves and other long-term liabilities ........................ 832 484 Net Cash Provided by Operating Activities .. 46,746 35,807 Cash Provided by (Used for) Investing Activities: Change in short-term investments ..................... -- 1,049 Purchase of property, plant, and equipment .......... (9,830) (14,338) Sale of property, plant, and equipment .............. 1,816 1,548 Sale of business .................................... 1,989 -- Acquisitions, net of cash acquired .................. (1,876) (278) Change in other assets .............................. 687 1,154 Net Cash Used for Investing Activities ............. (7,214) (10,865) Cash Provided by (Used for) Financing Activities: Repayment of long-term debt .......................... (30) (35) Recovery of investment in tax benefits ............... 397 430 Deferred income taxes from investment in tax benefits (1,183) (1,068) Issuance (purchase) of treasury stock ................ (33,429) 1,590 Cash dividends paid .................................. (13,435) (13,538) Net Cash Used for Financing Activities ............. (47,680) (12,621) Effect of Exchange Rate Changes on Cash ................ 336 846 Net Change in Cash and Cash Equivalents ................ (7,812) 13,167 Cash and Cash Equivalents at Beginning of Year ......... 58,662 79,402 Cash and Cash Equivalents at End of Period ............. $ 50,850 $ 92,569 Supplemental Cash Flow Information: Income taxes paid during the period .................. $ 7,035 $ 12,330 Interest paid during the period ...................... 1,238 1,031 Noncash Investing and Financing Activities: Noncash aspects of sale of business - Receivables incurred .............................. $ (347) $ -- Liabilities assumed (removed) ...................... (10) Noncash Aspects of Acquisitions: Liabilities assumed or incurred ...................... $ (300) $ -- Treasury stock issued (returned) ..................... -- -- The accompanying notes to consolidated financial statements are an integral part of these statements. Page 6 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) 1. BASIS OF PRESENTATION: The interim consolidated financial statements included herein have been prepared by the company without audit and the condensed consolidated balance sheet as of August 31, 1996 has been derived from audited statements. These statements reflect all adjustments, all of which are of a normal, recurring nature, which are, in the opinion of management, necessary to present fairly the consolidated financial position as of November 30, 1996, the consolidated results of operations for the three months ended November 30, 1996 and 1995, and the consolidated cash flows for the three months ended November 30, 1996 and 1995. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. The company believes that the disclosures are adequate to make the information presented not misleading. It is suggested that these financial statements be read in conjunction with the financial statements and notes thereto included in the company's Annual Report on Form 10-K for the fiscal year ended August 31, 1996. The results of operations for the three months ended November 30, 1996 are not necessarily indicative of the results to be expected for the full fiscal year because the company's revenues and income are generally higher in the second half of its fiscal year and because of the uncertainty of general business conditions. 2. BUSINESS SEGMENT INFORMATION: Three Months Ended November 30 Sales and Service Revenues Operating Profit 1996 1995 1996 1995 (In thousands) Lighting Equipment ........... $ 227,447 $ 208,278 $ 21,372 $ 16,378 Textile Rental ............... 130,130 132,708 8,137 9,753 Chemical ..................... 95,482 92,107 10,923 9,705 Envelopes .................... 31,351 29,483 2,113 2,116 Other ........................ 27,483 29,974 1,579 974 $ 511,893 $ 492,550 44,124 38,926 Corporate .................... (4,134) (1,573) Interest expense, net ........ (650) (258) Total ........................ $ 39,340 $ 37,095 3. INVENTORIES: Major classes of inventory as of November 30, 1996 and August 31, 1996 were as follows: November 30, August 31, 1996 1996 (In thousands) Raw Materials and Supplies ................... $ 71,799 $ 73,236 Work-in-Process .............................. 8,882 9,679 Finished Goods ............................... 90,981 86,898 Total ................................... $171,662 $169,813 4. ACCOUNTING STANDARDS ADOPTED During the first quarter of fiscal 1997, the company adopted Statement of Financial Accounting Standards (SFAS) No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of." SFAS No. 121 requires that long-lived assets and certain intangibles be reviewed whenever events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. During the quarter ended November 30, 1996, there were no circumstances indicating impairment of assets. Page 7 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion should be read in conjunction with the consolidated financial statements and related notes. Financial Condition National Service Industries continued in strong financial condition at November 30, 1996. Net working capital was $393.3 million, compared with $409.0 million at August 31, 1996, and the current ratio was 2.9, compared with 3.1 at year end. Cash and short-term investments were $51.4 million compared with $59.2 million at August 31. For the first quarter, the company invested $11.7 million in capital expenditures and acquisitions. The percent of debt to total capitalization was 4.3 percent, up slightly from 4.2 percent at August 31. Cash provided by operating activities was $46.7 million, up from $35.8 million for the first quarter last year. Capital expenditures, exclusive of acquisition spending, were $9.8 million for the first quarter this year and $14.3 million for the same period a year ago. In both periods, the lighting equipment segment invested in facilities improvements, equipment replacements, process improvements, and tooling for new products while textile rental segment spending consisted primarily of improvement of facilities and replacement of equipment and vehicles. Current year acquisition spending of $1.9 million was primarily the result of the chemical segment's purchase of an Ohio-based chemical products company. Acquisition spending was minimal in the prior-year period. During the quarter, the textile rental segment divested several non-strategic businesses, generating cash of $2.0 million. There were no divestitures during the prior-year first quarter. Dividend payments totaled $13.4 million, or 29 cents per share, compared with $13.5 million, or 28 cents per share, for the prior-year period. Effective January, 1997, the regular quarterly dividend rate was increased 3.4 percent to 30 cents per share, or an annual rate of $1.20 per share. During the quarter, the company repurchased 1.0 million of its common shares. The Board has clarified that the standing authority is to reduce outstanding shares by 2.0 million per year. The company expects to repurchase the remaining 1.0 million shares during the second fiscal quarter. For the periods presented, capital expenditures, working capital needs, dividends, acquisitions, and share repurchases were financed primarily with internally generated funds. European operations were supplemented by short-term borrowings in the European market. Contractual commitments for capital and acquisition spending during the coming twelve months total $13 million. For the current fiscal year, the company expects actual capital expenditures to be somewhat higher than levels of recent years, which, excluding acquisition spending, were $66 million in 1996, $59 million in 1995, and $43 million in 1994. Late in fiscal 1996, the company negotiated a $250 million multi-currency committed credit facility, of which $187.5 million has been provided through domestic banks and $62.5 million through foreign banks. The company has complimentary lines of credit totaling $132 million, of which $110 million has been provided domestically and $22 million is available on a multi-currency basis primarily from a European bank. Current liquid assets, internally generated funds, and the available credit are expected to meet most of the anticipated general operating cash requirements for the next twelve months. Results of Operations National Service Industries' earnings per share for the first quarter ended November 30, 1996 increased 12.3 percent to 54 cents compared with the same quarter a year ago. Sales for the quarter increased 3.9 percent to $512 million. Net income of $24.8 million was 6.7 percent higher than the $23.3 million reported in last year's first quarter. First quarter 1997 pretax earnings included gains of $0.5 million on asset sales, compared with $0.7 million in 1996, and a $1.8 million reduction in self insurance reserves due to improved 1995 workers' compensation claims experience. Earnings per share increased at a greater rate of 12.3 percent due to 2.4 million fewer average shares outstanding compared to the first quarter a year ago. Page 8 The lighting equipment segment grew sales by 9.2 percent to $227 million from $208 million the prior year. The stronger sales increase is attributable to higher non-residential construction awards. Operating income advanced 30.5 percent to 9.4 percent of revenues, compared with 7.9 percent the year earlier, due to higher volume, favorable product mix, and lower manufacturing costs. Sales in the textile rental segment were down 1.9 percent from $133 million to $130 million as a result of previously divested plants. Operating income declined 16.6 percent to $8.1 million. Operating income included gains of $0.5 million on asset sales and a $1.1 million reduction in self insurance reserves due to improved 1995 workers' compensations claims experience. In 1996 operating income included $0.7 million in gains on asset sales. Although the performance of this segment continues to be disappointing, progress has been made in improving customer retention and pricing. Costs associated with merchandise placed in service, plant operations and customer service programs increased due to planned retention and quality initiatives. During the quarter the segment consolidated three branches, sold one facility and three idle properties, and reduced personnel at its headquarters and field operations. Chemical segment sales advanced 3.7 percent to $95 million from $92 million the prior year. Operating income grew 12.6 percent to 11.4 percent of revenues from 10.5 percent the prior-year period. The gains resulted from improved domestic volume, lower costs, and stronger international performance. The envelope segment increased sales by 6.3 percent to $31 million from $29 million the prior year. Operating profit was even at $2.1 million. A letter of intent was signed with Performance Contracting Group to sell the insulation business at slightly over its book value. Sales for this segment were $27 million and operating profits increased to $1.6 million due to lower material and operating costs. The anticipated second quarter sale is forecast to slightly reduce total year earnings per share, since the immediate returns of the reinvested proceeds will not be able to offset the operating profits of the business. Corporate expenses were up $2.6 million due to accrued long-term incentive plan costs and consulting expenses for introducing economic profit and refining strategic planning. These expenditures are intended to accelerate the company's profitable growth. Net interest increased slightly due to the share repurchase initiatives. The provision for income taxes was 36.9 percent of pretax income for the quarter, compared with 37.3 percent the prior-year period. Changes in the comparative year-to-year effective rates resulted from variations in the relative amounts of tax exempt income. From time to time, the company may publish forward-looking statements relating to such matters as anticipated financial performance, business prospects, technological developments, new products, research and development activities and similar matters. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. In order to comply with the terms of the safe harbor, the company notes that a variety of factors could cause the company's actual results and experience to differ materially from the anticipated results or other expectations expressed in the company's forward-looking statements. The risks and uncertainties that may affect the operations, performance, development and results of the company's business include without limitation the following: (a) the uncertainty of general business and economic conditions, particularly the potential for a slow down in nonresidential construction awards; (b) the ability to achieve strategic initiatives, including but not limited to the ability to achieve sales growth across the business segments through a combination of increased pricing, sales force, and new products and improved customer service. Page 9 PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K (a) Exhibits are listed on the Index to Exhibits (page 11). (b) There were no reports on Form 8-K for the three months ended November 30, 1996. Page 10 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. NATIONAL SERVICE INDUSTRIES, INC. REGISTRANT DATE January 14, 1997 /S/ DAVID LEVY DAVID LEVY EXECUTIVE VICE PRESIDENT, ADMINISTRATION AND COUNSEL DATE January 14, 1997 /S/ BROCK HATTOX BROCK HATTOX EXECUTIVE VICE PRESIDENT AND CHIEF FINANCIAL OFFICER Page 11 INDEX TO EXHIBITS Page No. EXHIBIT 10(iii)A Management Contracts and Compensatory Arrangements: (1) - Severance Protection Agreements between National Reference is made to Exhibit Service Industries, Inc. and 10(iii)A(c) of registrant's Form (a) James S. Balloun (February 1, 1996) 10-Q for the quarter ended February (b) Stewart A.Searle III (June 19, 1996) 29, 1996, which is incorporated (c) Brock A. Hattox (September 9, 1996) herein by reference. (2) - Bonus Letter Agreements between National Reference is made to Exhibit Service Industries, Inc. and 10(iii)A(j) of registrant's Form 10-K (a) James S. Balloun (February 1, 1996) for the fiscal year ended August 31, (b) David Levy (October 1, 1989) 1989 and to Exhibit 10(iii)A(d) of (c) Stewart A. Searle III (June 19, 1996) registrant's Form 10-Q for the (d) Brock A. Hattox (September 9, 1996) quarter ended February 29, 1996, which are incorporated herein by reference. (3) - Incentive Stock Option Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(l) of registrant's Form (a) D. Raymond Riddle 10-K for the fiscal year ended (b) Don W. Hubble August 31, 1989, which is (c) David Levy incorporated herein by reference. (d) J. Robert Hipps (e) Stewart A. Searle III (f) Brock A. Hattox (4) - Nonqualified Stock Option Agreement for Corporate Reference is made to Exhibit Officers Effective Beginning September 21, 1994 10(iii)A(j) of registrant's Form between National Service Industries, Inc. and 10-K for the fiscal year ended (a) D. Raymond Riddle August 31, 1992, which is (b) Don W. Hubble incorporated herein by reference. (c) David Levy (d) Brock A. Hattox (5) - Incentive Stock Option Agreement Effective 13 Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (6) - Nonqualified Stock Option Agreement for Executive 19 Officers Effective Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox Page 12 INDEX TO EXHIBITS Page No. (7) - National Service Industries, Inc. Long-Term 25 Achievement Incentive Plan Effective September 17, 1996 (8) - Aspiration Achievement Incentive Award Agreements 47 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (9) - National Service Industries, Inc. 62 Supplemental Deferred Savings Plan Effective September 18, 1996 (10) - Letter Agreement Between National Service 93 Industries, Inc. and Don W. Hubble Dated October 18, 1996, amending as of that date the Incentive Stock Option Agreement Dated September 15, 1993, the Incentive Stock Option Agreement Dated September 21, 1994, the Nonqualified Stock Option Agreement Dated September 21, 1994, the Incentive Stock Option Agreement Dated September 20, 1995, and the Nonqualified Stock Option Agreement Dated September 20, 1995 EXHIBIT 11 Computation of Net Income per Share of 95 Common Stock EXHIBIT 27 Financial Data Schedules 96