Page 1 of 87 Index to Exhibits on Page 16 FORM 10-K SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 Annual Report Pursuant to Section 13 or 15 (d) of the Securities Exchange Act of 1934 For the fiscal year ended August 31,1998 Commission file number 1-3208 NATIONAL SERVICE INDUSTRIES, INC. (Exact Name of Registrant as Specified in its Charter) Delaware 58-0364900 (State or Other Jurisdiction of (I.R.S. Employer Identification Number) Incorporation or Organization) 1420 Peachtree Street, N.E., Atlanta, Georgia 30309-3002 (Address of Principal Executive Offices) (Zip Code) (404) 853-1000 (Registrant's Telephone Number, Including Area Code) Securities registered pursuant to Section 12(b) of the Act: Name of Each Exchange on Title of Each Class Which Registered Common Stock ($1.00 Par Value) New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None (Title of Class) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [ X ] No [ ] Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] Based upon the closing price as quoted on the New York Stock Exchange October 31, 1998 the aggregate market value of the voting stock held by nonaffiliates of the registrant was $ 1,483,569,010. The number of shares outstanding of the registrant's common stock, $1.00 par value, was 41,426,705 shares as of October 31, 1998. DOCUMENTS INCORPORATED BY REFERENCE Location in Form 10-K Incorporated Document Part I, Item 1 1998 Annual Report Part II, Items 5, 6, 7, and 8 1998 Annual Report Part III, Items 10, 11, 12, and 13 1998 Proxy Statement Part IV, Item 14 1998 Annual Report Page 2 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES Table of Contents Page No. Part I Item 1. Business 3-4 Item 2. Properties 5 Item 3. Legal Proceedings 5 Item 4. Submission of Matters to a Vote of Security Holders 5 Part II Item 5. Market for Registrant's Common Equity and Related Stockholders Matters 6 Item 6. Selected Financial Data 6 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 6 Item 8. Financial Statements and Supplementary Data 6 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 6 Part III Item 10. Directors and Executive Officers of the Registrant 7 Item 11. Executive Compensation 7 Item 12. Security Ownership of Certain Beneficial Owners and Management 7 Item 13. Certain Relationships and Related Transactions 7 Part IV Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K 8-12 Signatures 13 Financial Statement Schedules 14-15 Index to Exhibits 16 Page 3 PART I ITEM 1. BUSINESS The registrant, incorporated in Delaware in 1928, provides a wide variety of products and services through its operating segments, as follows: Divisions Principal Products or Services Marketing Area Products and services for industrial, commercial, institutional, and healthcare customers TEXTILE RENTAL National Linen Service Rented napkins and table Principally the southern, National Healthcare Linen Service linens, bed linens, bath southwestern, and central National Facility Services towels, bar and shop towels, United States. National Direct Source sterilized products, mats, and mops CHEMICAL Zep Manufacturing Company Chemical cleaners Throughout the United Zep Manufacturing Company of Canada including sanitizers, States, Canada, Zep Europe disinfectants, polishes, floor Puerto Rico, Western Selig Chemical Industries finishes, degreasers, water Europe, and Australia. National Chemical treatments, pesticides, insecticides, and herbicides ENVELOPE Atlantic Envelope Company Custom business envelopes and South, Southwest, and Northeast. Allen Envelope Corporation courier packages and specialty ATENCO Filing Systems filing products. Lyon Folder Company Techno-Aide/Stumb Metal Products Company Products for the construction industry LIGHTING EQUIPMENT Lithonia Lighting Fluorescent fixtures for Throughout the United commercial, industrial, and States, Canada, institutional applications; Mexico and overseas. high-intensity discharge fixtures for industrial and commercial use; architectural outdoor lighting; downlighting; sportslighting; track lighting; vandal-resistant fixtures; emergency lighting; lighting and dimming controls; and manufactured wiring systems Page 4 Divisions Principal Products or Services Marketing Area Products and services for the consumer CHEMICAL Enforcer Products, Inc. Pesticides, insecticides, rodenticides, Throughout the United States. herbicides, cleaners, plumbing pipe and sewer drain cleaners and clog removers. LIGHTING EQUIPMENT Lithonia Lighting Residential fluorescent, recessed Throughout North America. Home-Vue Lighting and track lighting, and Light Concepts decorative fluorescent fixtures. Competition While each of the registrant's businesses is highly competitive, the competitive conditions and the registrant's relative position and market share vary widely from business to business. A limited number of the competitors of each division are large diversified companies, but most of the competitors of the divisions are smaller companies than the registrant. Such smaller companies frequently specialize in one industry or one geographic area, which in many instances increases the intensity of competition. Management believes that its Lighting Equipment segment is the largest manufacturer of lighting fixtures in the world and its Textile Rental segment is one of the largest such companies in the United States. Research and Development Company-sponsored research and development expenses related to present and future products are expensed as incurred. Research and development expenses were $13.6 million, $8.6 million, and $8.7 million in 1998, 1997, and 1996, respectively. Raw Materials There were no significant shortages of materials or components during the years ended August 31, 1998, 1997, and 1996. No one commodity or supplier provided a significant portion of the company's material requirements. Total Employment The registrant employs approximately 16,700 people. Financial Information about Industry Segments The financial information required by this item is included on page 40 of the company's annual report for the year ended August 31, 1998, under the caption "Business Segment Information" and is incorporated herein by reference. Page 5 ITEM 2. PROPERTIES The general offices of the company are located in Atlanta, Georgia. Because of the diverse nature of the operations and the large number of individual locations, it is neither practical nor significant to describe all of the operating facilities owned or leased by the company. The following listing summarizes the significant facility categories by business: Number of Facilities Division Owned Leased Nature of Facilities Lighting Equipment 7 5 Manufacturing plants 1 7 Distribution centers - 10 Field warehouses Textile Rental 33 8 Linen plants - 23 Linen service centers - 1 Distribution centers Chemical 10 2 Manufacturing plants 20 51 Distribution centers - 3 Sales offices Envelope 7 5 Manufacturing plants - 2 Warehouses Corporate Office 1 - Corporate headquarters ITEM 3. LEGAL PROCEEDINGS The registrant is neither a party to nor is its property subject to any material pending legal proceedings. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS No matters were submitted to a vote of security holders during the three months ended August 31, 1998. Page 6 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS The information required by this item is included on the inside back cover of the company's annual report for the year ended August 31, 1998, under the captions "Listing," "Shareholders of Record," and "Common Share Prices and Dividends per Share" and is incorporated herein by reference. ITEM 6. SELECTED FINANCIAL DATA The information required by this item is included on pages 46 and 47 of the company's annual report for the year ended August 31, 1998, under the caption "Ten-Year Financial Summary" and is incorporated herein by reference. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The information required by this item is included on pages 42 through 45 of the company's annual report for the year ended August 31, 1998, under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" and is incorporated herein by reference. From time to time, the company may publish forward-looking statements relating to such matters as anticipated financial performance, business prospects, capital expenditures, technological developments, new products, research and development activities, and similar matters. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. In order to comply with the terms of the safe harbor, the company notes that a variety of factors could cause the company's actual results and experience to differ materially from the anticipated results or other expectations expressed in the company's forward-looking statements. The risks and uncertainties that may affect the operations, performance, development, and results of the company's business include without limitation the following: (a) the uncertainty of general business and economic conditions, particularly the potential for a slow down in non-residential construction awards; and (b) the ability to achieve strategic initiatives, including but not limited to the ability to achieve sales growth across the business segments through a combination of increased pricing, enhanced sales force, new products, and improved customer service, as well as share repurchases and acquisitions. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA The information required by this item is included on pages 26 through 41 of the company's annual report for the year ended August 31, 1998, under the captions "Consolidated Balance Sheets," "Consolidated Statements of Income," Consolidated Statements of Stockholders' Equity," "Consolidated Statements of Cash Flows," "Notes to Consolidated Financial Statements," and "Report of Independent Public Accountants" and is incorporated herein by reference. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. Page 7 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information required by this item, with respect to directors, is included on pages 2 through 4 under the caption "Information Concerning Nominees" of the company's proxy statement for the annual meeting of stockholders to be held January 6, 1999, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. EXECUTIVE OFFICERS OF THE REGISTRANT Executive officers of the company are elected at the organization meeting of the Board of Directors in January. Name and age of each executive officer Business experience of executive officers during the five years and positions held with the company ended August 31, 1998 and term in office. James S. Balloun, age 60 Mr. Balloun was elected Chairman and Chief Executive Officer Chairman, President, and effective February, 1996 and assumed the role of President in Chief Executive Officer October, 1996. Previously, he served McKinsey & Company as a and Director Director. David Levy, age 61 Mr. Levy was elected Executive Vice President, Administration in Executive Vice President, October, 1992. He served as Senior Vice President, Secretary and Administration and Counsel Counsel from 1982 through September, 1992. and Director Brock A. Hattox, age 50 Mr. Hattox was elected Executive Vice President and Chief Financial Executive Vice President and Officer effective September, 1996. Previously, he served McDermott Chief Financial Officer International, Inc., as Chief Financial Officer since 1991 and President of the Engineering and Construction Group since 1995. Stewart A. Searle III, age 47 Mr. Searle was elected Senior Vice President, Planning and Senior Vice President, Development effective June, 1996. Previously, he served four years Planning and Development with Equifax as Senior Vice President of Development. ITEM 11. EXECUTIVE COMPENSATION The information required by this item is included on pages 4 through 13 under the captions "Compensation of Directors," "Other Information Concerning the Board and its Committees," "Compensation Committee Interlocks and Insider Participation," "Summary Compensation Table," "Aggregated Option Exercises and Fiscal Year-End Option Values," "Option Grants in Last Fiscal Year," "Long-Term Incentive Plans - Awards in Last Fiscal Year," "Employment Contracts, Severance Arrangements, and Other Agreements," and "Pension and Supplemental Retirement Benefits" of the company's proxy statement for the annual meeting of stockholders to be held January 6, 1999, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The information required by this item is included on page 6 under the caption "Beneficial Ownership of the Corporation's Securities" of the company's proxy statement for the annual meeting of stockholders to be held January 6, 1999, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The information required by this item is included on page 5 under the caption "Certain Relationships and Transactions" of the company's proxy statement for the annual meeting of stockholders to be held January 6, 1999, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. Page 8 PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K (a) The following documents are filed as a part of this report: (1) Financial Statements The company's 1998 Annual Report contains the consolidated balance sheets as of August 31, 1998 and 1997, the related consolidated statements of income, stockholders' equity, and cash flows for each of the three years in the period ended August 31, 1998, and the related report of Arthur Andersen LLP. The financial statements, incorporated herein by reference, include the following: Consolidated Balance Sheets - August 31, 1998 and 1997 Consolidated Statements of Income for the years ended August 31, 1998, 1997, and 1996 Consolidated Statements of Stockholders' Equity for the years ended August 31, 1998, 1997, and 1996 Consolidated Statements of Cash Flows for the years ended August 31, 1998, 1997, and 1996 Notes to Consolidated Financial Statements (2) Financial Statement Schedules: Report of Independent Public Accountants on Schedule Schedule Number II Valuation and Qualifying Accounts Any of schedules I through V not listed above have been omitted because they are not applicable or the required information is included in the consolidated financial statements or notes thereto. (3) Exhibits filed with this report Reference No. from Reg. 229.601 Item 601 Description of Exhibit 3 Amended and Restated Certificate of Incorporation and By-Laws 4 Amended and Restated Rights Agreement dated as of December 17, 1997 between National Service Industries, Inc. and Wachovia Bank, N.A. and Amendment (replacing Wachovia Bank, N.A. with First Chicago Trust Company) 10(i)A US$250,000,000 Credit Agreement dated as of July 23, 1996 among National Service Industries, Inc., Certain of its Subsidiaries, Certain Listed Banks, Wachovia Bank of Georgia, N.A., as Agent, and Nationsbank, N.A. (South) and Suntrust Bank, Atlanta, as Co-Agents 10(iii)A Management Contracts and Compensatory Arrangements: (1) Executives' Deferred Compensation Plan and Amendments Page 9 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (2) Restated and Amended Supplemental Retirement Plan for Executives of National Service Industries, Inc. , Amendments and Appendices (3) The National Service Industries, Inc. Senior Management Benefit Plan and Amendments (4) Severance Protection Agreement between National Service Industries, Inc. and David Levy and Amendment (5) Severance Protection Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) Stewart A. Searle III (c) Brock A. Hattox and Amendments (6) Bonus Letter Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox and Supplemental Letter Agreement (7) Long-Term Incentive Program and Amendment (8) Incentive Stock Option Agreements between National Service Industries, Inc. and (a) David Levy (b) Stewart A. Searle III (c) Brock A. Hattox (9) Nonqualified Stock Option Agreement for Corporate Officers between National Service Industries, Inc. and (a) David Levy (b) Brock A. Hattox (10) Nonqualified Stock Option Agreement for Corporate Officers Effective Beginning September 21, 1994 between National Service Industries, Inc. and David Levy (11) Benefits Protection Trust Agreement and Amendments (12) Executive Benefits Trust Agreement and Amendments (13) 1992 Nonemployee Directors' Stock Option Plan Effective September 16, 1992 and Amendment Page 10 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (14) Nonemployee Directors' Stock Option Agreement between National Service Industries, Inc. and (a) John L.Clendenin (b) Robert M. Holder, Jr. (c) F. Ross Johnson (d) James C. Kennedy (e) Donald R. Keough (f) Bryan D. Langton (g) Bernard Marcus (h) John G. Medlin, Jr. (i) Dr. Betty L. Siegel (j) Barrie A. Wigmore (15) National Service Industries, Inc. Executive Savings Plan Effective September 1, 1994 and Amendment (16) Split-Dollar Agreement among National Service Industries, Inc., D. Raymond Riddle, and Wachovia Bank of Georgia, N.A. Dated January 4, 1993 and Amendment (17) Consulting Agreement between National Service Industries, Inc. and D. Raymond Riddle (18) Nonqualified Stock Option Agreement Effective January 3, 1996 between National Service Industries, Inc. and James S. Balloun (19) National Service Industries, Inc. Nonemployee Director Deferred Stock Unit Plan, Effective June 1, 1996 and Amendments (20) Employment Letter Agreement between National Service Industries, Inc. and Brock A. Hattox, Dated August 26, 1996 (21) Incentive Stock Option Agreement Effective Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (22) Nonqualified Stock Option Agreement for Executive Officers Effective Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox (23) National Service Industries, Inc. Long-Term Achievement Incentive Plan Effective September 17, 1996 Page 11 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (24) Aspiration Achievement Incentive Award Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (25) National Service Industries, Inc. Supplemental Deferred Savings Plan Effective September 18, 1996 (26) Stock Option Agreement for Nonemployee Directors Dated March 19, 1997 between National Service Industries, Inc. and (a) John L. Clendenin (b) Samuel A. Nunn (27) Employment Letter Agreement between National Service Industries, Inc. and James S. Balloun, Dated February 1, 1996 [refiled to disclose confidential information previously omitted and filed separately with the Securities and Exchange Commission] (28) Incentive Stock Option Agreement Effective Beginning September 23, 1997 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (29) Nonqualified Stock Option Agreement For Executive Officers Effective Beginning September 23, 1997 between National Service Industries, Inc. and (a) James S.Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (30) Aspiration Achievement Incentive Award Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (31) National Service Industries, Inc. Management Compensation and Incentive Plan as Amended and Restated, Effective as of September 1, 1998, Subject to Approval by Shareholders at the Annual Meeting to be held on January 6, 1999 Page 12 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit 13 Information Incorporated by Reference from Annual Report for the Year Ended August 31, 1998 21 List of Subsidiaries 23 Consent of Independent Public Accountants 24 Powers of Attorney 27 Financial Data Schedule for the Year Ended August 31, 1998 (b) No reports on Form 8-K were filed for the three months ended August 31, 1998. (c) Exhibits 2, 9, 11, 12, 18, 22, and 28 have been omitted because they are not applicable. (d) Not applicable. Page 13 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. NATIONAL SERVICE INDUSTRIES, INC. Date: November 18, 1998 By: /s/ Helen D. Haines Helen D. Haines Vice President and Secretary Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Title James S. Balloun* Chairman, President, and Chief Executive Officer and Director Brock Hattox* Executive Vice President and Chief Financial Officer Mark R. Bachmann* Vice President and Controller John L. Clendenin* Director Thomas C. Gallagher* Director Robert M. Holder, Jr.* Director James C. Kennedy* Director November 18, 1998 David Levy* Director Bernard Marcus* Director Charles W. McCall Director John G. Medlin, Jr.* Director Samuel A. Nunn* Director Herman J. Russell* Director Betty L. Siegel* Director Barrie A. Wigmore* Director *By /s/ David Levy Attorney-in-Fact David Levy Page 14 REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS ON SCHEDULE To National Service Industries, Inc.: We have audited, in accordance with generally accepted auditing standards, the consolidated financial statements included in NATIONAL SERVICE INDUSTRIES, INC. and subsidiaries' annual report to stockholders incorporated by reference in this Form 10-K, and have issued our report thereon dated October 9,1998. Our audit was made for the purpose of forming an opinion on those statements taken as a whole. The schedule listed in Item 14 in this Form 10-K is the responsibility of the company's management and is presented for the purpose of complying with the Securities and Exchange Commission's rules and is not part of the basic consolidated financial statements. This schedule has been subjected to the auditing procedures applied in the audit of the basic consolidated financial statements and, in our opinion, fairly states in all material respects the financial data required to be set forth therein in relation to the basic consolidated financial statements taken as a whole. ARTHUR ANDERSEN LLP Atlanta, Georgia October 9, 1998 Page 15 SCHEDULE II NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES VALUATION AND QUALIFYING ACCOUNTS FOR THE YEARS ENDED AUGUST 31, 1998, 1997, AND 1996 (In thousands) Balance at Additions Charged to Balance at Beginning Costs and Other End Description of Period Expenses Accounts (1) Deductions (2) of Period YEAR ENDED AUGUST 31, 1998: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 4,302 $ 3,558 $ 214 $ 3,443 $ 4,631 YEAR ENDED AUGUST 31, 1997: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 5,807 $ 2,276 $ (745) $ 3,036 $ 4,302 YEAR ENDED AUGUST 31, 1996: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 6,467 $ 2,708 $ (964) $ 2,404 $ 5,807 (1) Recoveries credited to reserve, reserves recorded in acquisitions, and reserves removed in sale of businesses. (2) Uncollectible accounts written off. Page 16 INDEX TO EXHIBITS Page No. EXHIBIT 3 (a)Amended and Restated Certificate of Reference is made to Exhibit 3 of Incorporation registrant's Form 10-Q for the quarter ended February 28, 1998, which is incorporated herein by reference. (b)By-Laws as Amended and Restated June 21, 1989 25 and Amended March 24, 1998 EXHIBIT 4 (a) Amended and Restated Rights Agreement dated Reference is made to Exhibit 4.1 of as of December 17, 1997 between National Service registrant's Form 8-A/A as filed with the Industries, Inc. and Wachovia Bank, N.A. Commission on December 17, 1997, which is (replacing Wachovia Bank, N.A. with First Chicago incorporated herein by reference. Trust Company) (b) First Amendment dated as of April 30, 1998 Reference is made to Exhibit 1 of between National Service Industries, Inc. and registrant's Form 8-A/A-3 as filed First Chicago Trust Company of New York, to the with the Commission on June 22, 1998, Amended and Restated Rights Agreement, dated as which is incorporated herein by reference. of December 17, 1997 between National Service Industries, Inc. and Wachovia Bank, N.A EXHIBIT 10(i)A US$250,000,000 Credit Agreement dated as of July Reference is made to Exhibit 10(i)A of 23, 1996 among National Service Industries, Inc., registrant's Form 10-Q for the quarter Certain of its Subsidiaries, Certain Listed ended May 31, 1998, which is incorporated Banks, Wachovia Bank of Georgia, N.A., as Agent, herein by reference. and Nationsbank, N.A. (South) and Suntrust Bank, Atlanta, as Co-Agents EXHIBIT 10(iii)A Management Contracts and Compensatory Arrangements: (1) (a)Executives' Deferred Compensation Plan Reference is made to Exhibit 19 of registrant's Form 10-K for the fiscal year ended August 31, 1982, which is incorporated herein by reference. (b)First Amendment To Executives' Deferred Reference is made to Exhibit Compensation Plan, Dated September 21, 1989 10(iii)A(b)-(ii) of registrant's Form 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (c)Second Amendment to Executives' Reference is made to Exhibit Deferred Compensation Plan, Effective as 10(iii)A(a) of registrant's Form 10-Q of September 1, 1994. for the quarter ended November 30, 1994, which is incorporated herein by reference. (d)Amendment No. 3 to Executives' Deferred Reference is made to Exhibit Compensation Plan, Dated August 31, 1996 10(iii)A(2)(d) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 17 INDEX TO EXHIBITS Page No. (2) (a)Restated and Amended Supplemental Reference is made to Exhibit Retirement Plan for Executives of National 10(iii)A(c)-(i) of registrant's Form Service Industries, Inc. 10-K for the fiscal year ended August 31, 1993, which is incorporated herein by reference. (b)Amendment to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(a) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended February 28, Inc. 1994, which is incorporated herein by reference. (c)Appendix B to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(e) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended February 29, Inc., Effective February 1, 1996 1996, which is incorporated herein by reference. (d)Appendix C to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(d) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended May 31, 1996, Inc., Effective May 31, 1996 which is incorporated herein by reference. (e)Amendment No. 2 to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(3)(e) of registrant's Form Executives of National Service Industries, 10-K for the fiscal year ended August Inc., Dated August 31, 1996 31, 1996, which is incorporated herein by reference. (3) (a)The National Service Industries, Inc. Reference is made to Exhibit Senior Management Benefit Plan, Dated 10(iii)A(f) of registrant's Form 10-K August 15, 1985 for the fiscal year ended August 31, 1985, which is incorporated herein by reference. (b)First Amendment to National Service Reference is made to Exhibit Industries, Inc. Senior Management Benefit 10(iii)A(e)-(ii) of registrant's Form Plan, Dated September 21, 1989 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (c)Amendment No. 2 to National Service Reference is made to Exhibit Industries, Inc. Senior Management Benefit 10(iii)A(d)(iii) of registrant's Form Plan, Dated September 16, 1994 10-K for the fiscal year ended August 31, 1994, which is incorporated herein by reference. (d)Amendment No. 3 to National Service Reference is made to Exhibit Industries, Inc. Senior Management 10(iii)A(4)(d) of registrant's Form Benefit Plan, Dated August 31, 1996 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 18 INDEX TO EXHIBITS Page No. (4) (a)Severance Protection Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(h) of registrant's Form 10-K David Levy for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (b)Amendment to Severance Protection Reference is made to Exhibit Agreement between National Service 10(iii)A(5)(b) of registrant's Form Industries, Inc. and David Levy, Dated 10-K for the fiscal year ended August August 31, 1996 31, 1996, which is incorporated herein by reference. (5) (a)Severance Protection Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(c) of registrant's Form 10-Q (i) James S. Balloun (February 1, 1996) for the quarter ended February 29, (ii) Stewart A. Searle III (June 19, 1996, which is incorporated herein by 1996) reference. (iii) Brock A. Hattox (September 9, 1996) (b)Amendment to Severance Protection Reference is made to Exhibit Agreements, Dated August 31, 1996 10(iii)A(6)(b) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (6) (a)Bonus Letter Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(j) of registrant's Form 10-K (i) James S. Balloun (February 1, 1996) for the fiscal year ended August 31, (ii) David Levy (October 1, 1989) 1989, and to Exhibit 10(iii)A(d) of the (iii) Stewart A. Searle III (June 19, 1996) registrant's Form 10-Q for the quarter (iv) Brock A. Hattox (September 9, 1996) ended February 29, 1996, which are incorporated herein by reference. (b)Supplemental Letter Agreement, Dated Reference is made to Exhibit August 31 1996 10(iii)A(7) (b) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (7) (a)Long-Term Incentive Program, Dated Reference is made to Exhibit September 20, 1989 10(iii)A(k) of registrant's Form 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (b)Amendment No. 1 to Long-Term Incentive Reference is made to Exhibit Program, Dated September 21, 1994 10(iii)A(h)(ii) of registrant's Form 10-K for the fiscal year ended August 31, 1994, which is incorporated herein by reference. Page 19 INDEX TO EXHIBITS Page No. (8) Incentive Stock Option Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(1) of registrant's Form 10-K (a) David Levy for the fiscal year ended August 31, (b) Stewart A. Searle III 1989, which is incorporated herein by (c) Brock A. Hattox reference. (9) Nonqualified Stock Option Agreement for Reference is made to Exhibit Corporate Officers between National 10(iii)A(j) of registrant's Form 10-K Service Industries, Inc. and for the fiscal year ended August 31, (a) David Levy 1992, which is incorporated herein by (b) Brock A. Hattox reference. (10) Nonqualified Stock Option agreement for Reference is made to Exhibit Corporate Officers Effective Beginning 10(iii)A(k) of registrant's Form 10-K September 21, 1994 between National for the fiscal year ended August 31, Service Industries, Inc. and David Levy 1994, which is incorporated herein by reference. (11) (a)Benefits Protection Trust Agreement Reference is made to Exhibit Dated July 5, 1990, between National 10(iii)A(n) of registrant's Form 10-K Service Industries, Inc. and Wachovia Bank for the fiscal year ended August 31, and Trust Company 1990, which is incorporated herein by reference. (b)Amendment to Benefits Protection Trust Reference is made to Exhibit Agreement between National Service 10(iii)A(12)(c) of registrant's Form Industries, Inc. and Wachovia Bank and 10-K for the fiscal year ended August Trust Company and Adoption, Dated August 31, 1996, which is incorporated herein 31, 1996 by reference. (c)Amendment No. 2 to Benefits Protection Reference is made to Exhibit Trust Agreement between National Service 10(iii)A(3) of registrant's Form 10-Q Industries, Inc. and Wachovia Bank and for the quarter ended November 30, Trust Company, Dated September 23, 1997 1997, which is incorporated herein by reference. (d)Amended Schedule 1 of Benefits Reference is made to Exhibit Protection Trust Agreement between 10(iii)A(4) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, Wachovia Bank and Trust Company, Dated 1997, which is incorporated herein by September 23, 1997 reference. (12) (a)Executive Benefits Trust Agreement Reference is made to Exhibit Dated July 5, 1990, between National 10(iii)A(o) of registrant's Form 10-K Service Industries, Inc. and Wachovia Bank for the fiscal year ended August 31, and Trust Company 1990, which is incorporated herein by reference. Page 20 INDEX TO EXHIBITS Page No. (b)Amendment to Executive Benefits Trust Reference is made to Exhibit Agreement between National Service 10(iii)A(13) of registrant's Form 10-K Industries, Inc. and Wachovia Bank and for the fiscal year ended August 31, Trust Company and Adoption, Dated August 1996, which is incorporated herein by 31, 1996 reference. (c)Amended Schedule 1 of Executive Reference is made to Exhibit Benefits Trust Agreement between National 10(iii)A(5) of registrant's Form 10-Q Service Industries, Inc. and Wachovia for the quarter ended November 30, Bank, N.A. (formerly Wachovia Bank and 1997, which is incorporated herein by Trust Company), Dated September 23, 1997 reference. (13) (a)National Service Industries, Inc. 1992 Reference is made to Exhibit Nonemployee Directors' Stock Option Plan, 10(iii)A(o) of registrant's Form 10-K Effective September 16, 1992 for the fiscal year ended August 31, 1992, which is incorporated herein by reference. (b)First Amendment to the National Service 41 Industries, Inc. 1992 Nonemployee Directors' Stock Option Plan, Dated March 24, 1998 (14) Nonemployee Directors' Stock Option Reference is made to Exhibit Agreement between National Service 10(iii)A(q) of registrant's Form 10-K Industries, Inc. and for the fiscal year ended August 31, (a) John L. Clendenin 1994, which is incorporated herein by (b) Robert M. Holder, Jr. reference. (c) F. Ross Johnson (d) James C. Kennedy (e) Donald R. Keough (f) Bryan D. Langton (g) Bernard Marcus (h) John G. Medlin, Jr. (i) Dr. Betty L. Siegel (j) Barrie A. Wigmore (15) (a)National Service Industries, Inc. Reference is made to Exhibit Executive Savings Plan, Effective 10(iii)A(s) of registrant's Form 10-K September 1, 1994 for the fiscal year ended August 31, 1994, which is incorporated herein by reference. (b)Amendment No. 1 to National Service Reference is made to Exhibit Industries, Inc. Executive Savings Plan, 10(iii)A(17)(b) of registrant's Form Dated August 31, 1996 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 21 INDEX TO EXHIBITS Page No. (16) (a)Split-Dollar Agreement among National Reference is made to Exhibit Service Industries, Inc., D. Raymond 10(iii)A(a)(i) of registrant's Form Riddle, and Wachovia Bank of Georgia, 10-Q for the quarter ended February 28, N.A., Dated January 4, 1993 1995, which is incorporated herein by reference. (b)First Amendment to Split-Dollar Reference is made to Exhibit Agreement among National Service 10(iii)A(a)(ii) of registrant's Form Industries, Inc., D. Raymond Riddle, and 10-Q for the quarter ended February 28, Wachovia Bank of Georgia, N.A., Effective 1995, which is incorporated herein by March 30, 1995 reference. (17) Consulting Agreement between National Reference is made to Exhibit Service Industries, Inc. and D. Raymond 10(iii)A(c) of registrant's Form 10-Q Riddle, Dated March 30, 1995 for the quarter ended February 28, 1995, which is incorporated herein by reference. (18) Nonqualified Stock Option Agreement Reference is made to Exhibit Effective January 3, 1996 between National 10(iii)A(b) of registrant's Form 10-Q Service Industries, Inc. and James S. for the quarter ended February 28, Balloun 1996, which is incorporated herein by reference. (19) (a)National Service Industries, Inc. Reference is made to Exhibit Nonemployee Director Deferred Stock Unit 10(iii)A(26) of registrant's Form 10-K Plan, Effective June 1, 1996 for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (b)Amendment No. 1 to National Service Reference is made to Exhibit Industries, Inc. Nonemployee Director 10(iii)A(6) of registrant's Form 10-Q Deferred Stock Unit Plan, Effective for the quarter ended November 30, December 1, 1997 1997, which is incorporated herein by reference. (c)Amendment No. 2 to National Service 43 Industries, Inc. Nonemployee Director Deferred Stock Unit Plan, Effective December 31, 1997 (20) Employment Letter Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(28) of registrant's Form 10-K Brock A. Hattox, Dated August 26, 1996 for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 22 INDEX TO EXHIBITS Page No. (21) Incentive Stock Option Agreement Effective Reference is made to Exhibit Beginning September 17, 1996 between 10(iii)A(5) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1996, which is incorporated herein by (b) David Levy reference. (c) Stewart A. Searle III (22) Nonqualified Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(6) of registrant's Form 10-Q September 17, 1996 between National for the quarter ended November 30, Service Industries, Inc. and 1996, which is incorporated herein by (a) James S. Balloun reference. (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox (23) National Service Industries, Inc. Reference is made to Exhibit Long-Term Achievement Incentive Plan, 10(iii)A(7) of registran's Form 10-Q Effective September 17, 1996 for the quarter ended November 30, 1996, which is incorporated herein by reference. (24) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreements between National Service 10(iii)A(8) of registrant's Form 10-Q Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1996, which is incorporated herein by (b) Brock A. Hattox reference. (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (25) National Service Industries, Inc. Reference is made to Exhibit Supplemental Deferred Savings Plan, 10(iii)A(9) of registrant's Form 10-Q Effective September 18, 1996 for the quarter ended November 30, 1996, which is incorporated herein by reference. (26) Stock Option Agreement for Nonemployee Reference is made to Exhibit 10(iii)A Directors Dated March 19, 1997 between of registrant's Form 10-Q for the National Service Industries, Inc. and quarter ended May 31, 1997, which is (a) John L. Clendenin incorporated herein by reference. (b) Samuel A. Nunn Page 23 INDEX TO EXHIBITS Page No. (27) Employment Letter Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(2) of registrant's Form 10-Q James S. Balloun, Dated February 1, 1996 for the quarter ended November 30, 1997, which is incorporated herein by [refiled to disclose confidential reference. information previously omitted and filed separately with the Securities and Exchange Commission] (28) Incentive Stock Option Agreement Effective Reference is made to Exhibit Beginning September 23, 1997 between 10(iii)A(7) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1997, which is incorporated herein by (b) Brock A. Hattox reference. (c) David Levy (d) Stewart A. Searle III (29) Nonqualified Stock Option Agreement For Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(8) of registrant's Form 10-Q September 23, 1997 between National for the quarter ended November 30, Service Industries, Inc. and 1997, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (30) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreements between National Service 10(iii)A(9) of registrant's Form 10-Q Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1997, which is incorporated herein by (b) Brock A. Hattox reference. (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (31) National Service Industries, Inc. 44 Management Compensation and Incentive Plan as Amended and Restated, Effective as of September 1, 1998, Subject to Approval by Shareholders at the Annual Meeting to be held on January 6, 1999 EXHIBIT 13 Information Incorporated by Reference from 51 Annual Report for the Year Ended August 31, 1998 EXHIBIT 21 List of Subsidiaries 73 EXHIBIT 23 Consent of Independent Public Accountants 74 Page 24 INDEX TO EXHIBITS Page No. EXHIBIT 24 Powers of Attorney 75 EXHIBIT 27 Financial Data Schedule for the Year Ended 87 August 31, 1998