Page 1 of 139 Index to Exhibits on Page 17 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended August 31,1999. OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________________ to ____________________. Commission file number 1-3208. NATIONAL SERVICE INDUSTRIES, INC. (Exact name of registrant as specified in its charter) Delaware 58-0364900 (State or other jurisdiction of (I.R.S. Employer Identification Number) incorporation or organization) 1420 Peachtree Street, N.E., Atlanta, Georgia 30309-3002 (Address of principal executive offices) (Zip Code) (404) 853-1000 (Registrant's telephone number, including area code) Securities registered pursuant to Section 12(b) Name of Each Exchange on of the Act: Which Registered Title of Each Class Common Stock ($1.00 Par Value) New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None (Title of class) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [ X ] No [ ] Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ X ] Based on the closing price of $32.25 as quoted on the New York Stock Exchange on October 29, 1999, the aggregate market value of the voting stock held by nonaffiliates of the registrant, was $1,308,433,004. The number of shares outstanding of the registrant's common stock, $1.00 par value, was 40,690,942 shares as of October 29, 1999. DOCUMENTS INCORPORATED BY REFERENCE Location in Form 10-K Incorporated Document Part I, Item 1 1999 Annual Report Part II, Items 5, 6, 7, 7a and 8 1999 Annual Report Part III, Items 10, 11, 12, and 13 1999 Proxy Statement Part IV, Item 14 1999 Annual Report Page 2 NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES Table of Contents Page No. Part I Item 1. Business 3-4 Item 2. Properties 5 Item 3. Legal Proceedings 5 Item 4. Submission of Matters to a Vote of Security Holders 5 Part II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters 6 Item 6. Selected Financial Data 6 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations Item 7a. Quantitative and Qualitative Disclosures about Market Risk 6 Item 8. Financial Statements and Supplementary Data 6 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 6 Part III Item 10. Directors and Executive Officers of the Registrant 7 Item 11. Executive Compensation 7 Item 12. Security Ownership of Certain Beneficial Owners and Management 7 Item 13. Certain Relationships and Related Transactions 7 Part IV Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K 8-13 Signatures 14 Financial Statement Schedules 15-16 Index to Exhibits 17 Page 3 PART I ITEM 1: BUSINESS National Service Industries, Inc. (the "company" or "NSI"), incorporated in 1928, is a diversified service and manufacturing company that, through its subsidiaries, occupies leadership positions in four markets--lighting equipment, chemicals, textile rental, and envelopes. Headquartered in Atlanta, Georgia, NSI provides products and services throughout North America, as well as Western Europe and Australia. Of NSI's fiscal 1999 revenue of $2.2 billion, approximately 97 percent was from North American sales. NSI's 1999 revenue broken down by segment contributions was as follows: 55 percent lighting equipment, 22 percent chemicals, 14 percent textile rental, and 9 percent envelopes. While each of the company's businesses is highly competitive, the competitive conditions and the company's relative position and market share vary widely from business to business. A limited number of competitors of each business are large diversified companies. However, most of the competitors are smaller companies that frequently specialize in one industry or geographic area, which in many instances increases the intensity of competition. The principal methods of competition include price, quality, brand name recognition, and customer responsiveness. BUSINESS SEGMENTS Lighting Equipment Lithonia Lighting and Holophane Corporation comprise NSI's lighting equipment segment, which management believes is the world's largest manufacturer of lighting fixtures for both new construction and renovation. Products include a full range of indoor and outdoor lighting for commercial, institutional, and industrial applications, surface and recessed residential lighting, exit signs and emergency lighting, lighting control systems, and flexible wiring systems. These lighting products are manufactured in the United States, Canada, Mexico, and Europe and are marketed under numerous brand names, including Lithonia, Holophane, Home-Vue, LightConcepts, Gotham, Hydrel, Peerless, Antique Street Lighting, MetalOptics, and Reloc. Principal customers include wholesale electrical distributors, retail home centers, and lighting showrooms located in North America and selected international markets. In North America, the lighting equipment segment's products are sold through independent sales agents and factory sales reps who cover specific geographic areas and market segments. Products are delivered through a network of distribution centers, regional warehouses, and public field warehouses using both common carriers and a company-owned truck fleet. For international customers, the segment employs a sales force that adopts distribution methods to meet individual customer or country requirements. In fiscal 1999, North American sales accounted for more than 98 percent of this segment's gross sales. Chemicals NSI's chemical segment, which includes Zep Manufacturing Company ("Zep"), Enforcer Products, Inc. ("Enforcer"), and Selig Chemical Industries ("Selig"), is a leading provider of speciality chemical products in the automotive, food, manufacturing, institutional, hospitality, home center, and retail markets. Products include cleaners, sanitizers, disinfectants, polishes, floor finishes, degreasers, water treatments, pesticides, insecticides, and herbicides. Zep manufactures products in five North American plants, two European plants, and one Australian location, while Enforcer and Selig each operate a single manufacturing facility in Georgia. The chemical segment provides products to customers in North America, Western Europe, and Australia. In fiscal 1999, North American sales accounted for approximately 90 percent of gross sales. Zep and Selig serve a wide array of institutional and industrial customers, ranging from small sole proprietorships to Fortune 1000 corporations. Individual markets in the non-retail channel include: automotive, vehicle wash, food, industrial manufacturing, and contract cleaners and are sold through a direct commissioned sales force. Enforcer provides Enforcer-branded products and Zep-branded products to retail channels such as home centers, hardware stores, mass merchandisers, and drug stores. Textile Rental National Linen Service ("NLS") is a leading United States multi-service textile rental company, serving the dining, lodging, and healthcare industries. Products include napkins, table and bed linens, bath towels, pillow cases, bar towels, scrubs and surgical drapery, mats, mops, and restroom supplies. NLS operates from 66 locations primarily in the southeastern United States. NLS's customers include restaurants, hotels, country clubs, retail stores, hospitals, clinics, and doctor's offices. Clean products are delivered to customers, and soiled products are retrieved by route drivers for cleaning. NLS sells its services directly to end users though a salaried and commissioned sales force. Page 4 Envelopes Atlantic Envelope Company ("AECO") is a leading United States producer of custom envelopes and office products, serving the energy, finance, transportation, direct mail, and package delivery markets. Products include custom business and courier envelopes, as well as specialty filing products. AECO's products are manufactured in ten plants in the United States. AECO serves customers throughout the United States, which include major airlines, banks, credit card companies, and express delivery companies. Products are sold directly to end users by a commissioned sales team. Specialty products are also sold through dealers. Financial Results By Industry Segment Sales and service revenues, operating profit (loss), identifiable assets, and related data for each of the company's business segments for the three years ended August 31, 1999 are included on page 44 (Note 10, Business Segment Information, of the Notes to the Consolidated Financial Statements) in the company's annual report to stockholders and is incorporated herein by reference. No significant portion of any segment of the company is dependent upon a single customer or a few customers, the loss of any one of which would have a material adverse affect on the segment. Furthermore, no single commodity or supplier in any segment provided a significant portion of the segment's material requirements nor were there any significant shortages of materials or components during the years ended August 31, 1999, 1998, and 1997. The company conducts research and development related to present and future products for its lighting equipment, chemical, and envelope segments. Research and development expenses were $8.5 million in 1999, $13.6 million in 1998, and $8.6 million in 1997. Management does not anticipate that compliance with current environmental laws and regulations will materially affect the capital expenditures or results of operations of the company or its subsidiaries during the fiscal year ending August 31, 2000. See Note 5, Commitments and Contingencies, of the Notes to the Consolidated Financial Statements on page 40 of the company's annual report to stockholders, incorporated herein by reference. Sales order backlog as of August 31, 1999 was $108.7 million, $1.9 million, and $55.0 million in the lighting equipment, chemical, and envelope segments, respectively. Sales order backlog at August 31, 1998 was $42.8 million in the lighting equipment segment, $3.1 million in the chemical segment, and $45.1 million in the envelope segment. As of August 31, 1999, the company employed approximately 19,700 people. Financial results for any particular quarter are not necessarily indicative of results to be expected for the full year. Typically, the company's revenues and income are higher in the second half of its fiscal year. Page 5 ITEM 2. PROPERTIES The general offices of the company are located in Atlanta, Georgia. Because of the diverse nature of the operations and the large number of individual locations, it is neither practical nor significant to describe all of the operating facilities owned or leased by the company. The following listing summarizes the significant facility categories by business: Number of Facilities Division Owned Leased Nature of Facilities Lighting Equipment 15 7 Manufacturing plants 1 9 Distribution centers Textile Rental 34 7 Linen processing plants - 24 Linen service centers - 1 Distribution centers Chemical 7 3 Manufacturing plants 18 52 Distribution centers 1 3 Sales offices Envelope 6 4 Manufacturing plants - 2 Warehouses Corporate Office 1 - Corporate headquarters ITEM 3. LEGAL PROCEEDINGS The registrant is neither a party to nor is its property subject to any material pending legal proceedings. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS No matters were submitted to a vote of security holders during the three months ended August 31, 1999. Page 6 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS The information required by this item is included on the inside back cover of the company's annual report to stockholders for the year ended August 31, 1999, under the captions "Listing," "Shareholders of Record," and "Common Share Prices and Dividends per Share" and is incorporated herein by reference. ITEM 6. SELECTED FINANCIAL DATA The information required by this item is included on pages 50 and 51 of the company's annual report to stockholders for the year ended August 31, 1999, under the caption "Ten-Year Financial Summary" and is incorporated herein by reference. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The information required by this item is included on pages 46 through 49 of the company's annual report to stockholders for the year ended August 31, 1999, under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" and is incorporated herein by reference. ITEM 7a. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The information required by this item is included on page 49 of the company's annual report to stockholders for the year ended August 31, 1999, under the caption "Market Risk" and is incorporated herein by reference. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA The information required by this item is included on pages 28 through 45 of the company's annual report to stockholders for the year ended August 31, 1999, under the captions "Consolidated Balance Sheets," "Consolidated Statements of Income," "Consolidated Statements of Stockholders' Equity," "Consolidated Statements of Cash Flows," "Notes to Consolidated Financial Statements," and "Report of Independent Public Accountants" and is incorporated herein by reference. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. Page 7 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information required by this item, with respect to directors, is included on pages 2 through 5 under the caption "Information Concerning Nominees" of the company's proxy statement for the annual meeting of stockholders to be held January 5, 2000, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. EXECUTIVE OFFICERS OF THE REGISTRANT Executive officers of the company are elected at the organizational meeting of the Board of Directors in January. Name and age of each executive officer Business experience of executive officers during the five years and positions held with the company ended August 31, 1999 and term in office. - -------------------------------------------- ---------------------------------------------------- James S. Balloun, age 61 Mr. Balloun was elected Chairman and Chief Executive Officer Chairman, President, effective February, 1996 and assumed the role of President in Chief Executive Officer October, 1996. Previously, he served McKinsey & Company as a Director. and Director. George H. Gilmore, Jr., age 50 Mr. Gilmore was elected Executive Vice President and Group Executive Vice President and Group President effective June, 1999. Previously, he served as President President of Moore Business Systems from 1994 to 1995, President of Moore Document Solutions from 1995 to 1997, and as President and Chief Operating Officer of Calmat Co. from 1998 to 1999. David Levy, age 62 Mr. Levy was elected Executive Vice President, Administration in Executive Vice President, October, 1992. He served as Senior Vice President, Secretary and Administration and Counsel Counsel from 1982 through September, 1992. and Director Brock A. Hattox, age 51 Mr. Hattox was elected Executive Vice President and Chief Financial Executive Vice President and Officer effective September, 1996. Previously, he served McDermott Chief Financial Officer International, Inc. as Chief Financial Officer from 1991 to 1996. Stewart A. Searle III, age 48 Mr. Searle was elected Senior Vice President, Planning and Senior Vice President, Development effective June, 1996. Previously, he served four years Planning and Development with Equifax as Senior Vice President of Development. ITEM 11. EXECUTIVE COMPENSATION The information required by this item is included on pages 5 through 15 under the captions "Compensation of Directors," "Other Information Concerning the Board and its Committees," "Compensation Committee Interlocks and Insider Participation," "Summary Compensation Table," "Option Grants in Last Fiscal Year," "Aggregated Option Exercises and Fiscal Year-End Option Values," "Long-Term Incentive Plans - Awards in Last Fiscal Year," "Employment Contracts, Severance Arrangements, and Other Agreements," and "Pension and Supplemental Retirement Benefits" of the company's proxy statement for the annual meeting of stockholders to be held January 5, 2000, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The information required by this item is included on pages 6 through 7 under the caption "Beneficial Ownership of the Corporation's Securities" of the company's proxy statement for the annual meeting of stockholders to be held January 5, 2000, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The information required by this item is included on page 5 under the caption "Certain Relationships and Transactions" of the company's proxy statement for the annual meeting of stockholders to be held January 5, 2000, filed with the Commission pursuant to Regulation 14A, and is incorporated herein by reference. Page 8 PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K (a) The following documents are filed as a part of this report: (1) Financial Statements The company's 1999 Annual Report contains the consolidated balance sheets as of August 31, 1999 and 1998, the related consolidated statements of income, stockholders' equity, and cash flows for each of the three years in the period ended August 31, 1999, and the related report of Arthur Andersen LLP. The financial statements, incorporated herein by reference, include the following: Consolidated Balance Sheets - August 31, 1999 and 1998 Consolidated Statements of Income for the years ended August 31, 1999, 1998, and 1997 Consolidated Statements of Stockholders' Equity for the years ended August 31, 1999, 1998, and 1997 Consolidated Statements of Cash Flows for the years ended August 31, 1999, 1998, and 1997 Notes to Consolidated Financial Statements (2) Financial Statement Schedules: Report of Independent Public Accountants on Schedule Schedule Number II Valuation and Qualifying Accounts Any of schedules I through V not listed above have been omitted because they are not applicable or the required information is included in the consolidated financial statements or notes thereto. Page 9 (3) Exhibits filed with this report Reference No. from Reg. 229.601 Item 601 Description of Exhibit 3 Amended and Restated Certificate of Incorporation and By-Laws 4 Amended and Restated Rights Agreement dated as of December 17, 1997 between National Service Industries, Inc. and Wachovia Bank, N.A. and Amendment (replacing Wachovia Bank, N.A. with First Chicago Trust Company) and Amendment (deleting certain redemption restrictions) 10(i)A (1) US$250,000,000 Credit Agreement dated as of July 23, 1996 among National Service Industries, Inc., Certain of its Subsidiaries, Certain Listed Banks, Wachovia Bank of Georgia, N.A., as Agent, and Nationsbank, N.A. (South) and Suntrust Bank, Atlanta, as Co-Agents (2) US$250,000,000 Credit Agreement, dated as of July 15, 1999, among National Service Industries, Inc., Wachovia Bank, N.A., The First National Bank of Chicago, Banc One Capital Markets, Inc., Wachovia Securities, Inc., Commerzbank AG, New York Branch, ABN Amro, N.V., and the other banks listed therein. (3) Commercial Paper Dealer Agreement, dated as of July 16, 1999, between National Service Industries, Inc. and Goldman, Sachs & Co. (4) Commercial Paper Dealer Agreement, dated as of July 16, 1999, between National Service Industries, Inc. and J.P. Morgan Securities, Inc. (5) Commercial Paper Dealer Agreement, dated as of July 16, 1999, between National Service Industries, Inc. and Wachovia Securities, Inc. (6) Commercial Paper Dealer Agreement, dated as of July 16, 1999, between National Service Industries, Inc. and The First National Bank of Chicago. 10(iii)A Management Contracts and Compensatory Arrangements: (1) Executives' Deferred Compensation Plan and Amendments (2) Restated and Amended Supplemental Retirement Plan for Executives of National Service Industries, Inc. , Amendments and Appendices (3) The National Service Industries, Inc. Senior Management Benefit Plan and Amendments (4) Severance Protection Agreement between National Service Industries, Inc. and David Levy and Amendment (5) Severance Protection Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) Stewart A. Searle III and Amendments (6) Bonus Letter Agreements between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III and Supplemental Letter Agreements (7) Long-Term Incentive Program and Amendment Page 10 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (8) Incentive Stock Option Agreements between National Service Industries, Inc. and (a) David Levy (b) Stewart A. Searle III (c) Brock A. Hattox (9) Nonqualified Stock Option Agreement for Corporate Officers between National Service Industries, Inc. and (a) David Levy (b) Brock A. Hattox (10) Nonqualified Stock Option Agreement for Corporate Officers Effective Beginning September 21, 1994 between National Service Industries, Inc. and David Levy (11) Benefits Protection Trust Agreement and Amendments (12) Executive Benefits Trust Agreement and Amendments (13) 1992 Nonemployee Directors' Stock Option Plan Effective September 16, 1992 and Amendment (14) Nonemployee Directors' Stock Option Agreement between National Service Industries, Inc. and (a) John L. Clendenin (b) Robert M. Holder, Jr. (c) James C. Kennedy (d) Bernard Marcus (e) John G. Medlin, Jr. (f) Dr. Betty L. Siegel (g) Barrie A. Wigmore (h) Thomas C. Gallagher (i) Charles W. McCall (j) Herman J. Russell (k) Sam Nunn (15) National Service Industries, Inc. Executive Savings Plan Effective September 1, 1994 and Amendment (16) Nonqualified Stock Option Agreement Effective January 3, 1996 between National Service Industries, Inc. and James S. Balloun (17) National Service Industries, Inc. Nonemployee Director Deferred Stock Unit Plan, Effective June 1, 1996 and Amendments (18) Employment Letter Agreement between National Service Industries, Inc. and Brock A. Hattox, Dated August 26, 1996 (19) Incentive Stock Option Agreement Effective Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III Page 11 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (20) Nonqualified Stock Option Agreement for Executive Officers Effective Beginning September 17, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox (21) National Service Industries, Inc. Long-Term Achievement Incentive Plan Effective September 17, 1996 and Amendment (22) Aspiration Achievement Incentive Award Agreements for the Performance Cycle beginning September 1, 1996 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III and Amendment [refiled to disclose confidential information previously omitted and filed separately with the Secrities and Exchange Commission] (23) National Service Industries, Inc. Supplemental Deferred Savings Plan Effective September 18, 1996 and Amendment (24) Stock Option Agreement for Nonemployee Directors Dated March 19, 1997 between National Service Industries, Inc. and (a) John L. Clendenin (b) Samuel A. Nunn (25) Employment Letter Agreement between National Service Industries, Inc. and James S. Balloun, Dated February 1, 1996 [refiled to disclose confidential information previously omitted and filed separately with the Securities and Exchange Commission] (26) Incentive Stock Option Agreement Effective Beginning September 23, 1997 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (27) Nonqualified Stock Option Agreement For Executive Officers Effective Beginning September 23, 1997 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (28) Aspiration Achievement Incentive Award Agreements for the Performance Cycle beginning September 1, 1997 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] Page 12 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (29) National Service Industries, Inc. Management Compensation and Incentive Plan as Amended and Restated, Effective as of September 1, 1998. (30) Incentive Stock Option Agreement for Executive Officers Effective Beginning September 22, 1998 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (31) Nonqualified Stock Option Agreement for Executive Officers Effective Beginning September 22, 1998 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (32) Aspiration Achievement Incentive Award Agreements for the Performance Cycle beginning September 1, 1998 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (33) Employment Letter Agreement between National Service Industries, Inc. and George H. Gilmore, Jr., Dated May 5, 1999. (34) Severance Protection Agreements between National Service Industries, Inc. and (a) Brock A. Hattox (September 9, 1996) (b) George H. Gilmore, Jr. (June 1, 1999) (35) Bonus Letter Agreements between National Service Industries, Inc. and (a) Brock A. Hattox (September 9, 1996) (b) George H. Gilmore, Jr. (June 1, 1999) (36) Incentive Stock Option Agreement for Executive Officers Effective Beginning June 1, 1999 between National Service Industries, Inc. and George H. Gilmore, Jr. (37) Nonqualified Stock Option Agreement for Executive Officers Effective Beginning June 1, 1999 between National Service Industries, Inc. and George H. Gilmore, Jr. (38) Aspiration Achievement Incentive Award Agreement for the Performance Cycle beginning September 1, 1997 between National Service Industries, Inc. and George H. Gilmore, Jr., Dated June 1, 1999. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] Page 13 ITEM 14. (Continued) Reference No. from Reg. 229.601 Item 601 Description of Exhibit (39) Aspiration Achievement Incentive Award Agreement for the Performance Cycle beginning September 1, 1998 between National Service Industries, Inc. and George H. Gilmore, Jr., Dated June 1, 1999. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (40) Aspiration Achievement Incentive Award Agreements for the Performance Cycle beginning September 1, 1999 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (e) George H. Gilmore, Jr. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] 12 Ratio of Earnings to Fixed Charges 13 Information Incorporated by Reference from Annual Report for the Year Ended August 31, 1999 21 List of Subsidiaries 23 Consent of Independent Public Accountants 24 Powers of Attorney 27 Financial Data Schedule for the Year Ended August 31, 1999 (b) The company filed Form 8-K on August 3, 1999, with respect to the merger with Holophane Corporation. (c) Exhibits 2, 9, 11, 18, 22, and 28 have been omitted because they are not applicable. (d) Not applicable. Page 14 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. NATIONAL SERVICE INDUSTRIES, INC. Date: November 17, 1999 By: /s/ Helen D. Haines ------------------ ------------------------- Helen D. Haines Vice President and Secretary Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Title James S. Balloun* Chairman, President, and Chief Executive Officer and Director Brock Hattox* Executive Vice President and Chief Financial Officer Mark R. Bachmann* Vice President and Controller John L. Clendenin* Director Thomas C. Gallagher* Director Robert M. Holder, Jr.* Director James C. Kennedy* Director --November 17, 1999 David Levy Director Bernard Marcus* Director John G. Medlin, Jr.* Director Samuel A. Nunn* Director Herman J. Russell* Director Betty L. Siegel* Director Kathy Brittain White* Director Barrie A. Wigmore* Director *By /s/ David Levy Attorney-in-Fact David Levy Page 15 REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS ON SCHEDULE To National Service Industries, Inc.: We have audited, in accordance with generally accepted auditing standards, the consolidated financial statements included in NATIONAL SERVICE INDUSTRIES, INC. and subsidiaries' annual report to stockholders incorporated by reference in this Form 10-K, and have issued our report thereon dated October 8, 1999. Our audit was made for the purpose of forming an opinion on those statements taken as a whole. The schedule listed in Item 14 in this Form 10-K is the responsibility of the company's management and is presented for the purpose of complying with the Securities and Exchange Commission's rules and is not part of the basic consolidated financial statements. This schedule has been subjected to the auditing procedures applied in the audit of the basic consolidated financial statements and, in our opinion, fairly states in all material respects the financial data required to be set forth therein in relation to the basic consolidated financial statements taken as a whole. /s/ ARTHUR ANDERSEN LLP Atlanta, Georgia October 8, 1999 Page 16 SCHEDULE II NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES VALUATION AND QUALIFYING ACCOUNTS FOR THE YEARS ENDED AUGUST 31, 1999, 1998, AND 1997 (In thousands) Additions Charged to Balance at ------------------------------------ Balance at Beginning Costs and Other End Description of Period Expenses Accounts (1) Deductions (2) of Period - ----------------------------- -------------- ------------ --------------- ---------------- ------------ YEAR ENDED AUGUST 31, 1999: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 4,631 $ 3,651 $ 1,709 $ 3,685 $ 6,306 ========== ========== ========== =========== ========== YEAR ENDED AUGUST 31, 1998: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 4,302 $ 3,558 $ 214 $ 3,443 $ 4,631 ========== ========== ========== =========== ========== YEAR ENDED AUGUST 31, 1997: Deducted in the balance sheet from the asset to which it applies- Reserve for doubtful accounts $ 5,807 $ 2,276 $ (745) $ 3,036 $ 4,302 ========== ========== ========== =========== ========== (1) Recoveries credited to reserve, reserves recorded in acquisitions, and reserves removed in sale of businesses. (2) Uncollectible accounts written off. Page 17 INDEX TO EXHIBITS Page No. EXHIBIT 3 (a) Amended and Restated Certificate of Reference is made to Exhibit 3 of Incorporation registrant's Form 10-Q for the quarter ended February 28, 1998, which is incorporated herein by reference. (b) Certificate of Amendment of Restated Reference is made to Exhibit 3(a) of Certificate of Incorporation registrant's Form 10-Q for the quarter ended November 30, 1998, which is incorporated herein by reference. (c) By-Laws as Amended and Restated July 7, 28 1999. EXHIBIT 4 (a) Amended and Restated Rights Agreement dated Reference is made to Exhibit 4.1 of as of December 17, 1997 between National Service registrant's Form 8-A/A as filed with the Industries, Inc. and Wachovia Bank, N.A. Commission on December 17, 1997, which is (replacing Wachovia Bank, N.A. with First Chicago incorporated herein by reference. Trust Company) (b) First Amendment dated as of April 30, 1998 Reference is made to Exhibit 1 of between National Service Industries, Inc. and registrant's Form 8-A/A-3 as filed First Chicago Trust Company of New York, to the with the Commission on June 22, 1998, Amended and Restated Rights Agreement, dated as which is incorporated herein by reference. of December 17, 1997 between National Service Industries, Inc. and Wachovia Bank, N.A (c) Second Amendment dated as of January 6, 1999 Reference is made to Exhibit 1 of between National Service Industries, Inc. and registrant's Form 8-A/A-4 as filed with First Chicago Trust Company of New York, to the the Commission on January 12, 1999, which Amended and Restated Rights Agreement, dated as is incorporated herein by reference. of December 17, 1997 between National Service Industries, Inc. and First Chicago Trust Company of New York, as Rights Agent, as amended. EXHIBIT 10(i)A (1) US$250,000,000 Credit Agreement dated as Reference is made to Exhibit 10(i)A of of July 23, 1996 among National Service registrant's Form 10-Q for the quarter Industries, Inc., Certain of its ended May 31, 1998, which is incorporated Subsidiaries, Certain Listed Banks, herein by reference. Wachovia Bank of Georgia, N.A., as Agent, and Nationsbank, N.A. (South) and Suntrust Bank, Atlanta, as Co-Agents (2) US$250,000,000 Credit Agreement, dated as Reference is made to Exhibit (b)(8) of of July 15, 1999, among National Service registrant's Schedule 14D-1 as filed with Industries, Inc., Wachovia Bank, N.A., The the Commission on June 25, 1999, as First National Bank of Chicago, Banc One amended and supplemented by Amendment No. Capital Markets, Inc., Wachovia 2, filed July 20, 1999, which is Securities, Inc., Commerzbank AG, New York incorporated herein by reference. Branch, ABN Amro, N.V., and the other banks listed therein. Page 18 INDEX TO EXHIBITS Page No. (3) Commercial Paper Dealer Agreement, dated Reference is made to Exhibit (b)(4) of as of July 16, 1999, between National registrant's Schedule 14D-1 as filed with Service Industries, Inc. and Goldman, the Commission on June 25, 1999, as Sachs & Co. amended and supplemented by Amendment No. 2, filed July 20, 1999, which is incorporated herein by reference. (4) Commercial Paper Dealer Agreement, dated Reference is made to Exhibit (b)(5) of as of July 16, 1999, between National registrant's Schedule 14D-1 as filed with Service Industries, Inc. and J.P. Morgan the Commission on June 25, 1999, as Securities, Inc. amended and supplemented by Amendment No. 2, filed July 20, 1999, which is incorporated herein by reference. (5) Commercial Paper Dealer Agreement, dated Reference is made to Exhibit (b)(6) of as of July 16, 1999, between National registrant's Schedule 14D-1 as filed with Service Industries, Inc. and Wachovia the Commission on June 25, 1999, as Securities, Inc. amended and supplemented by Amendment No. 2, filed July 20, 1999, which is incorporated herein by reference. (6) Commercial Paper Dealer Agreement, dated Reference is made to Exhibit (b)(7) of as of July 16, 1999, between National registrant's Schedule 14D-1 as filed with Service Industries, Inc. and The First the Commission on June 25, 1999, as National Bank of Chicago. amended and supplemented by Amendment No. 2, filed July 20, 1999, which is incorporated herein by reference. EXHIBIT 10(iii)A Management Contracts and Compensatory Arrangements: (1) (a)Executives' Deferred Compensation Plan Reference is made to Exhibit 19 of registrant's Form 10-K for the fiscal year ended August 31, 1982, which is incorporated herein by reference. (b)First Amendment To Executives' Deferred Reference is made to Exhibit Compensation Plan, Dated September 21, 1989 10(iii)A(b)-(ii) of registrant's Form 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (c)Second Amendment to Executives' Reference is made to Exhibit 10(iii)A(a) Deferred Compensation Plan, Effective as of registrant's Form 10-Q for the quarter of September 1, 1994. ended November 30, 1994, which is incorporated herein by reference. (d)Amendment No. 3 to Executives' Deferred Reference is made to Exhibit Compensation Plan, Dated August 31, 1996 10(iii)A(2)(d) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (2) (a)Restated and Amended Supplemental Reference is made to Exhibit Retirement Plan for Executives of National 10(iii)A(c)-(i) of registrant's Form Service Industries, Inc. 10-K for the fiscal year ended August 31, 1993, which is incorporated herein by reference. Page 19 INDEX TO EXHIBITS Page No. (b)Amendment to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(a) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended February 28, Inc. 1994, which is incorporated herein by reference. (c)Appendix B to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(e) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended February 29, Inc., Effective February 1, 1996 1996, which is incorporated herein by reference. (d)Appendix C to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(d) of registrant's Form 10-Q Executives of National Service Industries, for the quarter ended May 31, 1996, Inc., Effective May 31, 1996 which is incorporated herein by reference. (e)Amendment No. 2 to Restated and Amended Reference is made to Exhibit Supplemental Retirement Plan for 10(iii)A(3)(e) of registrant's Form Executives of National Service Industries, 10-K for the fiscal year ended August Inc., Dated August 31, 1996 31, 1996, which is incorporated herein by reference. (f)Appendix E to Restated and Amended 44 Supplemental Retirement Plan for Executives of National Service Industries, Inc. effective September 18, 1996. (g) Appendix F to Restated and Amended 45 Supplemental Retirement Plan for Executives of National Service Industries, Inc. effective June 1, 1999. (3) (a)The National Service Industries, Inc. Reference is made to Exhibit Senior Management Benefit Plan, Dated 10(iii)A(f) of registrant's Form 10-K August 15, 1985 for the fiscal year ended August 31, 1985, which is incorporated herein by reference. (b)First Amendment to National Service Reference is made to Exhibit Industries, Inc. Senior Management Benefit 10(iii)A(e)-(ii) of registrant's Form Plan, Dated September 21, 1989 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (c)Amendment No. 2 to National Service Reference is made to Exhibit Industries, Inc. Senior Management Benefit 10(iii)A(d)(iii) of registrant's Form Plan, Dated September 16, 1994 10-K for the fiscal year ended August 31, 1994, which is incorporated herein by reference. (d)Amendment No. 3 to National Service Reference is made to Exhibit Industries, Inc. Senior Management 10(iii)A(4)(d) of registrant's Form Benefit Plan, Dated August 31, 1996 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 20 INDEX TO EXHIBITS Page No. (4) (a)Severance Protection Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(h) of registrant's Form 10-K David Levy for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (b)Amendment to Severance Protection Reference is made to Exhibit Agreement between National Service 10(iii)A(5)(b) of registrant's Form Industries, Inc. and David Levy, Dated 10-K for the fiscal year ended August August 31, 1996 31, 1996, which is incorporated herein by reference. (5) (a)Severance Protection Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(c) of registrant's Form 10-Q (i) James S. Balloun (February 1, 1996) for the quarter ended February 29, (ii) Stewart A. Searle III (June 19, 1996) 1996, which is incorporated herein by reference. (b)Amendment to Severance Protection Reference is made to Exhibit Agreements, Dated August 31, 1996 10(iii)A(6)(b) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (6) (a)Bonus Letter Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(j) of registrant's Form 10-K (i) James S. Balloun (February 1, 1996) for the fiscal year ended August 31, (ii) David Levy (October 1, 1989) 1989, and to Exhibit 10(iii)A(d) of the (iii) Stewart A. Searle III (June 19, 1996) registrant's Form 10-Q for the quarter ended February 29, 1996, which are incorporated herein by reference. (b)Supplemental Letter Agreement, Dated Reference is made to Exhibit August 31, 1996 10(iii)A(7)(b) of registrant's Form 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (7) (a)Long-Term Incentive Program, Dated Reference is made to Exhibit September 20, 1989 10(iii)A(k) of registrant's Form 10-K for the fiscal year ended August 31, 1989, which is incorporated herein by reference. (b)Amendment No. 1 to Long-Term Incentive Reference is made to Exhibit Program, Dated September 21, 1994 10(iii)A(h)(ii) of registrant's Form 10-K for the fiscal year ended August 31, 1994, which is incorporated herein by reference. Page 21 INDEX TO EXHIBITS Page No. (8) Incentive Stock Option Agreements between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(1) of registrant's Form 10-K (a) David Levy for the fiscal year ended August 31, (b) Stewart A. Searle III 1989, which is incorporated herein by (c) Brock A. Hattox reference. (9) Nonqualified Stock Option Agreement for Reference is made to Exhibit Corporate Officers between National 10(iii)A(j) of registrant's Form 10-K Service Industries, Inc. and for the fiscal year ended August 31, (a) David Levy 1992, which is incorporated herein by (b) Brock A. Hattox reference. (10) Nonqualified Stock Option agreement for Reference is made to Exhibit Corporate Officers Effective Beginning 10(iii)A(k) of registrant's Form 10-K September 21, 1994 between National for the fiscal year ended August 31, Service Industries, Inc. and David Levy 1994, which is incorporated herein by reference. (11) (a)Benefits Protection Trust Agreement Reference is made to Exhibit Dated July 5, 1990, between National 10(iii)A(n) of registrant's Form 10-K Service Industries, Inc. and Wachovia Bank for the fiscal year ended August 31, and Trust Company 1990, which is incorporated herein by reference. (b)Amendment to Benefits Protection Trust Reference is made to Exhibit Agreement between National Service 10(iii)A(12)(c) of registrant's Form Industries, Inc. and Wachovia Bank and 10-K for the fiscal year ended August Trust Company and Adoption, Dated August 31, 1996, which is incorporated herein 31, 1996 by reference. (c)Amendment No. 2 to Benefits Protection Reference is made to Exhibit Trust Agreement between National Service 10(iii)A(3) of registrant's Form 10-Q Industries, Inc. and Wachovia Bank and for the quarter ended November 30, Trust Company, Dated September 23, 1997 1997, which is incorporated herein by reference. (d)Amended Schedule 1 of Benefits Reference is made to Exhibit Protection Trust Agreement between 10(iii)A(4) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, Wachovia Bank and Trust Company, Dated 1997, which is incorporated herein by September 23, 1997 reference. (e)Amendment No. 3 to Benefits Protection Reference is made to Exhibit Trust Agreement between National Service 10(iii)A(4) of registrant's Form 10-Q Industries, Inc. and Wachovia Bank, N.A. for the quarter ended November 30, (formerly Wachovia Bank and Trust 1998, which is incorporated herein by Company), Dated January 6, 1999. reference. (12) (a)Executive Benefits Trust Agreement Reference is made to Exhibit Dated July 5, 1990, between National 10(iii)A(o) of registrant's Form 10-K Service Industries, Inc. and Wachovia Bank for the fiscal year ended August 31, and Trust Company 1990, which is incorporated herein by reference. Page 22 INDEX TO EXHIBITS Page No. (b)Amendment to Executive Benefits Trust Reference is made to Exhibit Agreement between National Service 10(iii)A(13) of registrant's Form 10-K Industries, Inc. and Wachovia Bank and for the fiscal year ended August 31, Trust Company and Adoption, Dated August 1996, which is incorporated herein by 31, 1996 reference. (c)Amended Schedule 1 of Executive Reference is made to Exhibit Benefits Trust Agreement between National 10(iii)A(5) of registrant's Form 10-Q Service Industries, Inc. and Wachovia for the quarter ended November 30, Bank, N.A. (formerly Wachovia Bank and 1997, which is incorporated herein by Trust Company), Dated September 23, 1997 reference. (d)Amendment No. 2 to Executive Benefits Reference is made to Exhibit Trust Agreement between National Service 10(iii)A(5) of registrant's Form 10-Q Industries, Inc. and Wachovia Bank, N.A. for the quarter ended November 30, (formerly Wachovia Bank and Trust 1998, which is incorporated herein by Company), Dated January 6, 1999. reference. (13) (a)National Service Industries, Inc. 1992 Reference is made to Exhibit Nonemployee Directors' Stock Option Plan, 10(iii)A(o) of registrant's Form 10-K Effective September 16, 1992 for the fiscal year ended August 31, 1992, which is incorporated herein by reference. (b)First Amendment to the National Service Reference is made to Exhibit Industries, Inc. 1992 Nonemployee 10(iii)A(13)(b) of registrant's Form Directors' Stock Option Plan, Dated March 10-K for the fiscal year ended August 24, 1998 31, 1998, which is incorporated herein by reference. (14) Nonemployee Directors' Stock Option Reference is made to Exhibit Agreement between National Service 10(iii)A(q) of registrant's Form 10-K Industries, Inc. and for the fiscal year ended August 31, (a) John L. Clendenin 1994, which is incorporated herein by (b) Robert M. Holder, Jr. reference. (c) James C. Kennedy (d) Bernard Marcus (e) John G. Medlin, Jr. (f) Dr. Betty L. Siegel (g) Barrie A. Wigmore (h) Thomas C. Gallagher (i) Charles W. McCall (j) Herman J. Russell (k) Samuel A. Nunn (15) (a)National Service Industries, Inc. Reference is made to Exhibit Executive Savings Plan, Effective 10(iii)A(s) of registrant's Form 10-K September 1, 1994 for the fiscal year ended August 31, 1994, which is incorporated herein by reference. (b)Amendment No. 1 to National Service Reference is made to Exhibit Industries, Inc. Executive Savings Plan, 10(iii)A(17)(b) of registrant's Form Dated August 31, 1996 10-K for the fiscal year ended August 31, 1996, which is incorporated herein by reference. Page 23 INDEX TO EXHIBITS Page No. (16) Nonqualified Stock Option Agreement Reference is made to Exhibit Effective January 3, 1996 between National 10(iii)A(b) of registrant's Form 10-Q Service Industries, Inc. and James S. for the quarter ended February 28, Balloun 1996, which is incorporated herein by reference. (17) (a)National Service Industries, Inc. Reference is made to Exhibit Nonemployee Director Deferred Stock Unit 10(iii)A(26) of registrant's Form 10-K Plan, Effective June 1, 1996 for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (b)Amendment No. 1 to National Service Reference is made to Exhibit Industries, Inc. Nonemployee Director 10(iii)A(6) of registrant's Form 10-Q Deferred Stock Unit Plan, Effective for the quarter ended November 30, December 1, 1997 1997, which is incorporated herein by reference. (c)Amendment No. 2 to National Service Reference is made to Exhibit Industries, Inc. Nonemployee Director 10(iii)A(19)(c) of registrant's Form Deferred Stock Unit Plan, Effective 10-K for the fiscal year ended August December 31, 1997 31, 1998, which is incorporated herein by reference. (18) Employment Letter Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(28) of registrant's Form 10-K Brock A. Hattox, Dated August 26, 1996 for the fiscal year ended August 31, 1996, which is incorporated herein by reference. (19) Incentive Stock Option Agreement Effective Reference is made to Exhibit Beginning September 17, 1996 between 10(iii)A(5) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1996, which is incorporated herein by (b) David Levy reference. (c) Stewart A. Searle III (20) Nonqualified Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(6) of registrant's Form 10-Q September 17, 1996 between National for the quarter ended November 30, Service Industries, Inc. and 1996, which is incorporated herein by (a) James S. Balloun reference. (b) David Levy (c) Stewart A. Searle III (d) Brock A. Hattox (21) (a)National Service Industries, Inc. Reference is made to Exhibit Long-Term Achievement Incentive Plan, 10(iii)A(7) of registrant's Form 10-Q Effective September 17, 1996 for the quarter ended November 30, 1996, which is incorporated herein by reference. (b)Amendment No. 1 to National Service Reference is made to Exhibit Industries, Inc. Long-Term Achievement 10(iii)A(9) of registrant's Form 10-Q Incentive Plan, Dated April 7, 1999 for the quarter ended May 31, 1999, which is incorporated herein by reference. Page 24 INDEX TO EXHIBITS Page No. (22) (a)Aspiration Achievement Incentive Award 46 Agreements for the Performance Cycle beginning September 1, 1996 between National Service Industries, Inc. and (i) James S. Balloun (ii) Brock A. Hattox (iii) David Levy (iv) Stewart A. Searle III [refiled to disclose confidential information previously omitted and filed separately with the Securities and Exchange Commission] (b) Amendment of Aspiration Achievement Reference is made to Exhibit Incentive Award Agreement and Election 10(iii)A(8) of registrant's Form 10-Q Form for Performance Cycle Ending August for the quarter ended May 31, 1999, 31, 1999 between National Service which is incorporated herein by Industries, Inc. and: reference. (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (23) (a)National Service Industries, Inc. Reference is made to Exhibit Supplemental Deferred Savings Plan, 10(iii)A(9) of registrant's Form 10-Q Effective September 18, 1996 for the quarter ended November 30, 1996, which is incorporated herein by reference. (b)Amendment No. 1 to National Service 61 Industries, Inc. Supplemental Deferred Savings Plan, Dated December 29, 1997 (24) Stock Option Agreement for Nonemployee Reference is made to Exhibit 10(iii)A Directors Dated March 19, 1997 between of registrant's Form 10-Q for the National Service Industries, Inc. and quarter ended May 31, 1997, which is (a) John L. Clendenin incorporated herein by reference. (b) Samuel A. Nunn (25) Employment Letter Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(2) of registrant's Form 10-Q James S. Balloun, Dated February 1, 1996 for the quarter ended November 30, 1997, which is incorporated herein by [refiled to disclose confidential reference. information previously omitted and filed separately with the Securities and Exchange Commission] (26) Incentive Stock Option Agreement Effective Reference is made to Exhibit Beginning September 23, 1997 between 10(iii)A(7) of registrant's Form 10-Q National Service Industries, Inc. and for the quarter ended November 30, (a) James S. Balloun 1997, which is incorporated herein by (b) Brock A. Hattox reference. (c) David Levy (d) Stewart A. Searle III Page 25 INDEX TO EXHIBITS Page No. (27) Nonqualified Stock Option Agreement For Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(8) of registrant's Form 10-Q September 23, 1997 between National for the quarter ended November 30, Service Industries, Inc. and 1997, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (28) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreements for the Performance Cycle 10(iii)A(9) of registrant's Form 10-Q beginning September 1, 1997 between for the quarter ended November 30, National Service Industries, Inc. and 1997, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (29) National Service Industries, Inc. Reference is made to Exhibit Management Compensation and Incentive Plan 10(iii)A(31) of registrant's Form 10-K as Amended and Restated, Effective as of for the fiscal year ended August 31, September 1, 1998. 1998, which is incorporated herein by reference. (30) Incentive Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(1) of registrant's Form 10-Q September 22, 1998 between National for the quarter ended November 30, Service Industries, Inc. and 1998, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (31) Nonqualified Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(2) of registrant's Form 10-Q September 22, 1998 between National for the quarter ended November 30, Service Industries, Inc. and 1998, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (32) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreements for the Performance Cycle 10(iii)A(3) of registrant's Form 10-Q beginning September 1, 1998 between for the quarter ended November 30, National Service Industries, Inc. and 1998, which is incorporated herein by (a) James S. Balloun reference. (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] Page 26 INDEX TO EXHIBITS Page No. (33) Employment Letter Agreement between Reference is made to Exhibit National Service Industries, Inc. and 10(iii)A(1) of registrant's Form 10-Q George H. Gilmore, Jr., Dated May 5, 1999. for the quarter ended May 31, 1999, which is incorporated herein by reference. (34) Severance Protection Agreements between 64 National Service Industries, Inc. and (a) Brock A. Hattox (September 9, 1996) (b) George H. Gilmore, Jr. (June 1, 1999) (35) Bonus Letter Agreements between National 80 Service Industries, Inc. and (a) Brock A. Hattox (September 9, 1996) (b) George H. Gilmore, Jr. (June 1, 1999) (36) Incentive Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(4) of registrant's Form 10-Q June 1, 1999 between National Service for the quarter ended May 31, 1999, Industries, Inc. and George H. Gilmore, Jr. which is incorporated herein by reference. (37) Nonqualified Stock Option Agreement for Reference is made to Exhibit Executive Officers Effective Beginning 10(iii)A(5) of registrant's Form 10-Q June 1, 1999 between National Service for the quarter ended May 31, 1999, Industries, Inc. and George H. Gilmore, Jr. which is incorporated herein by reference. (38) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreement for the Performance Cycle 10(iii)A(6) of registrant's Form 10-Q beginning September 1, 1997 between for the quarter ended May 31, 1999, National Service Industries, Inc. and which is incorporated herein by George H. Gilmore, Jr., Dated June 1, 1999. reference. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] (39) Aspiration Achievement Incentive Award Reference is made to Exhibit Agreement for the Performance Cycle 10(iii)A(7) of registrant's Form 10-Q beginning September 1, 1998 between for the quarter ended May 31, 1999, National Service Industries, Inc. and which is incorporated herein by George H. Gilmore, Jr., Dated June 1, 1999. reference. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] Page 27 INDEX TO EXHIBITS Page No. (40) Aspiration Achievement Incentive Award 83 Agreements for the Performance Cycle beginning September 1, 1999 between National Service Industries, Inc. and (a) James S. Balloun (b) Brock A. Hattox (c) David Levy (d) Stewart A. Searle III (e) George H. Gilmore, Jr. [a confidential portion of which has been omitted and filed separately with the Securities and Exchange Commission] EXHIBIT 12 Ratio of Earnings to Fixed Charges Reference is made to Exhibit 12 of registrant's Form 10-Q for the quarter ended November 30, 1998, which is incorporated herein by reference. EXHIBIT 13 Information Incorporated by Reference from 101 Annual Report for the Year Ended August 31, 1999 EXHIBIT 21 List of Subsidiaries 125 EXHIBIT 23 Consent of Independent Public Accountants 126 EXHIBIT 24 Powers of Attorney 127 EXHIBIT 27 Financial Data Schedule for the Year Ended 139 August 31, 1999