PUT AGREEMENT THIS PUT AGREEMENT (this "Agreement") is dated as of November 1, 1999, and is by and between Nordstrom, Inc., a Washington corporation ("Nordstrom"), and the holders of the Series C Preferred Stock of Nordstrom.com, Inc., a Delaware corporation (the "Company"), set forth on Exhibit A hereto (the "Investors"). WHEREAS, concurrently with the execution and delivery of this Agreement, Nordstrom and the Investors are purchasing shares of the Company's Preferred Stock and a wholly owned subsidiary of Nordstrom and the Company are entering into that certain Limited Liability Company Agreement in connection with the formation of Nordstrom.com, LLC (the "LLC"); and WHEREAS, Nordstrom and the Investors each desire to enter into this Agreement for the purpose of providing a potential financing vehicle for the Company and absent such financing for Nordstrom to purchase from the Investors the Company's Series C Preferred Stock (the "Series C Preferred Stock") and the Company's Common Stock (the "Common Stock") issued upon conversion thereof (collectively, the "Investor Stock") as provided below. NOW, THEREFORE, the parties hereto agree as follows: SECTION 1 PUT RIGHT 1.1 Put Right of Investors. If by July 1, 2002, Nordstrom has not provided the Company with financing on the terms described in Exhibit B hereto and an Initial Public Offering (as hereafter defined) is not consummated by September 1, 2002, at any time during the thirty (30) day period beginning September 1, 2002, upon the receipt by Nordstrom of a written request from the holders of a majority of the Common Stock issuable and issued upon conversion of the Company's Series C Preferred Stock (the "Conversion Shares"), Nordstrom shall purchase all, but not less than all, of the Investor Stock, at an aggregate price (the "Put Price") equal to the greater of (i) the Fair Market Value (as hereafter defined) of the Investor Stock and (ii) the product of (A) the number of shares of Conversion Shares and (B) $16.65 (as adjusted for subsequent stock splits, stock dividends, combinations, reclassifications and the like) per share of Common Stock. 1.2 Fair Market Value; Put Procedures. (a) Determination of Fair Market Value. If requested by the holders of a majority of the Conversion Shares, the Fair Market Value will be appraised by an independent appraiser appearing on the attached Schedule A selected by mutual agreement of Nordstrom and the holders of a majority of the Investor Stock (the "First Appraiser"). The First Appraiser will render an appraisal of the Fair Market Value to 1 Nordstrom and the Investors. Nordstrom and the Investors will cause the fees and expenses of the First Appraiser to be paid by the LLC. Each of Nordstrom and the Investors will be entitled within thirty (30) days after receipt of the appraisal of the First Appraiser to dispute such appraisal. In such event, the disputing party will select a second independent appraiser appearing on the attached Schedule A (the "Second Appraiser") who shall render an appraisal of the Fair Market Value. Nordstrom and the Investors will cause the fees and expenses of the Second Appraiser to be paid by the LLC. The First Appraiser and Second Appraiser shall meet to resolve their differences, if any, as to the Fair Market Value. If such two appraisers are able to resolve their differences as to Fair Market Value, the joint decision of such appraisers will be the Fair Market Value. If the First Appraiser and the Second Appraiser are unable to resolve their differences as to Fair Market Value within 30 days after receipt of the second appraisal, the First Appraiser and the Second Appraiser shall in turn select a third appraiser from the list on the attached Schedule A (the "Third Appraiser") to appraise the Fair Market Value. Nordstrom and the Investors will cause the fees and expenses of the Third Appraiser to be paid by the LLC. The average of the three appraisals shall be the Fair Market Value. The Fair Market Value shall equal the fair market value of the company multiplied by a fraction (i) the numerator of which is the number of Conversion Shares, and (ii) the denominator of which is the number of outstanding shares of Common Stock outstanding after giving effect to (A) the conversion of all outstanding convertible securities of the Company, (B) the exercise of all outstanding vested in-the-money securities of the Company, and (C) consummation of the merger contemplated pursuant to Section 5.8 of the Joint Venture Agreement between the Company and Nordstrom. (For purposes of the preceding sentence, the number of outstanding shares shall be determined as of September 1, 2002). Each appraiser shall appraise the fair market value of the Company taken as a whole, taking into account valuation parameters deemed appropriate by such appraiser (including, without limitation, the Company's value as a going concern as a privately or publicly held company, the Company's value if sold to a willing buyer in an arms'-length transaction and the Company's value upon liquidation), without giving effect to any adjustment for the fact that the Investor Stock indirectly represents a minority interest in the LLC. (b) Procedure. The closing of any sale of Investor Stock under Section 1.1 shall take place at the offices of Lane Powell Spears Lubersky LLP, 1420 Fifth avenue, Suite 4100, Seattle, Washington (or such other place as may be agreed by Nordstrom and the holders of a majority of the Common Stock issuable or issued upon conversion of the Company's Series C Preferred Stock) on the Put Closing Date (as hereafter defined). (i) The Put Closing Date shall be on the date that is the later of (A) October 15, 2002, if no appraisal is obtained pursuant to Section 1.2(a), (B) forty (40) days after the receipt of the 2 appraisal rendered by the First Appraiser (unless either party disputes such appraisal within thirty (30) days after it is received), (C) if applicable, forty (40) days after receipt of the joint decision of the appraisers selected by Nordstrom, on the one hand, and the Investors, on the other, resolving any differences they have as to the Fair Market Value (D) if applicable, ten (10) days after receipt of the appraisal rendered by the Third Appraiser, or (E) such other date as may be mutually acceptable to the parties to the transaction. (ii) On the Put Closing Date, Nordstrom shall deliver to the holders of Investor Stock the Put Price in cash, and the holders of Investor Stock shall deliver to Nordstrom certificates representing the Investor Stock, free of any liens or encumbrances, together with such powers and other documentation necessary for the transfer of such stock. The parties hereto shall do all things and execute and deliver all papers as may be necessary to consummate any purchase under this Agreement. For purposes of this Agreement, "Initial Public Offering" means an initial public offering of the Common Stock of the Company or Nordstrom.com, Holdings, Inc. or the common shares of the LLC pursuant to a registration statement declared effective under the Securities Act of 1933, as amended, resulting in gross proceeds of at least $20.0 million and underwritten by a nationally recognized investment bank. 1.3 Other Purchases of Investor Stock. At any time, Nordstrom may purchase all of the Investor Stock on terms and conditions approved by Nordstrom and holders of a majority of the Investor Stock. SECTION 2	MISCELLANEOUS. 2.1 Headings. The headings in this Agreement are for convenience of reference only and shall not control or affect the meaning or construction of any provisions hereof. 2.2 Entire Agreement. This Agreement constitutes the entire agreement and understanding of the parties hereto in respect of the subject matter hereof, and there are no restrictions, promises, representations, warranties, covenants, or undertakings with respect to the subject matter hereof, other than those expressly set forth or referred to herein. 2.3 Notices. Unless otherwise provided, any notice required or permitted under this Agreement shall be given in writing and shall be deemed effectively given upon personal delivery to the party to be notified or upon delivery by confirmed facsimile transmission, nationally recognized overnight courier service, or upon deposit with the United States Post Office, by registered or certified mail, postage prepaid and addressed to the party to be notified at the address indicated for such 3 party on the signature page hereof, or at such other address as such party may designate by ten (10) days' advance written notice to the other parties. 2.4 Successors and Assigns. The provisions of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and permitted assigns. Notwithstanding the foregoing, neither this Agreement nor any right, remedy, obligation or liability arising hereunder or by reason hereof shall (except as expressly provided in this Agreement) be assignable by Nordstrom without the prior written consent of the other parties hereto. 2.5 Specific Performance. Each of the parties hereto acknowledges and agrees that in the event of any breach of this Agreement, the non-breaching party or parties would be irreparably harmed and could not be made whole by monetary damages. It is accordingly agreed that the parties hereto shall and do hereby waive the defense in any action for specific performance that a remedy at law would be adequate and that the parties hereto, in addition to any other remedy to which they may be entitled at law or in equity, shall be entitled to compel specific performance of this Agreement. 2.6 Amendments. This Agreement may not be amended, modified or supplemented without the prior written consent of Nordstrom and the holders of a majority of the Common Stock issuable or issued upon conversion of the Company's Series C Preferred Stock. 2.7 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original but all of which shall constitute one and the same Agreement. 2.8 Governing Law. This Agreement shall be governed by and construed and enforced in accordance with the laws of the State of California applicable to contracts made and to be performed therein. 2.9 Expenses. Except as expressly provided herein, the parties to this Agreement shall bear their respective expenses incurred in connection with the preparation, execution and performance of this Agreement and the transactions contemplated hereby, including, without limitation, all fees and expenses of agents, representatives, counsel and accountants. 4 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written. NORDSTROM, INC. Name: Michael A. Stein Title: Executive Vice President and Chief Financial Officer Address: Nordstrom, Inc. 1617 Sixth Avenue, Suite 500 Seattle, WA 98101 INVESTORS: BENCHMARK CAPITAL PARTNERS III, L.P. as nominee for Benchmark Capital Partners III, L.P. Benchmark Founders Fund III, L.P. Benchmark Founders Fund III-A, L.P Benchmark Members Fund III, L.P. By: Benchmark Capital Management Co. III, L.L.C. its general partner By: -------------------------- Managing Member Address: 2480 Sand Hill Road, Suite 200 Menlo Park, CA 94025 MADRONA RETAIL PARTNERS I, L.L.C. By: -------------------------- By: -------------------------- Its.: -------------------------- Address: 1000 Second Ave., Suite 3700 Seattle, WA 98104 5 Exhibit A ------------ Series C Preferred Stock Holders ---------------------------------------- Number of Series of Total Purchase Name and Address Shares Purchased Preferred Stock Price of Shares - ----------------- ------------------- ----------------- ---------------- Benchmark Capital 3,217,503.15 C $10,714,285.50 Partners III, L.P. 2480 Sand Hill Road, Suite 200 Menlo Park, CA 94025 Benchmark Founders' 938,223.87 C $3.124.285.50 Fund III, L.P. 2480 Sand Hill Road, Suite 200 Menlo Park, CA 94025 Benchmark Founders' 254,128.83 C $846,249.00 Fund III-A, L.P. 2480 Sand Hill Road, Suite 200 Menlo Park, CA 94025 Benchmark Members' 94,594.59 C $315,000.00 Fund III, L.P. 2480 Sand Hill Road, Suite 200 Menlo Park, CA 94025 Madrona Retail Partners 300,300.30 C $1,000,000 I, L.L.C. 1000 Second Ave., Suite 3700 Seattle, WA 98104 6 SCHEDULE A INDEPENDENT APPRAISERS ----------------------------- To be Agreed Upon First Appraiser: American Appraisal Second Appraiser: Houlihan Lokey Howard & Zukin Third Appraiser: Arthur Andersen 7 Exhibit B Nordstrom.com, Inc. Summary of New Series D Preferred Stock Terms Company Nordstrom.com, Inc. ("Company") Securities Series D Convertible Preferred Stock ("Series D") Investment Amount $100 million Investor Nordstrom, Inc. Valuation Pre-money valuation of $300 million on a fully diluted basis (including shares reserved for or issued in connection with option plans or other similar plans or arrangements) for the combined entity. Dividend Provisions The Series D holder would not be entitled to receive any dividend unless declared by Company's Board of Directors ("Board"). Liquidation Preference In the event of any liquidation or winding up of Company, the Series D holder is entitled to receive, parri passu with holders of Common Stock and after any preference to Series A, Series B and Series C Preferred Stock (which preference shall be doubled at the time of the Series D financing), an amount equal to the Series D Purchase Price plus any accrued but unpaid dividends. Upon payment of the above-described amounts and any other preferences, the holders of the Series A, B, C and D and the Common Stock are entitled to share ratably (calculated on an as-converted basis) in Company's remaining assets. Conversion The Series D holder has the right, at any time, to convert all or a portion of its Series D shares into Common Stock. The number of shares of Common Stock into which each such share initially may be converted will be determined by dividing the Series D Purchase Price by the Series D conversion price. The initial Series D conversion price equals the Series D Purchase Price. The Series D conversion price will be subject to adjustment as set forth in the "Antidilution Provisions." 8 Automatic Conversion The Series D automatically converts into Common Stock at the then applicable conversion rate in the event of: (i) the closing of an underwritten public offering of shares of Common Stock by Company; or (ii) upon consent of or conversion by holders of 66 2/3 percent of the outstanding Series C. Antidilution Provisions Proportional adjustment in the event of stock splits, stock dividends, reclassifications and the like; standard weighted average antidilution protection is provided for the holders of the Series D in the event of future issuances of stock or other equity instruments (except as provided below) at a price per share less than the Series D Purchase Price, as adjusted. Exceptions to the foregoing weighted average dilution protection for: (i) options or warrants to purchase such shares that are reserved for or issued to employees, directors and consultants of Company that are approved by the Board, (ii) Common Stock issuable on conversion of preferred stock or other convertible securities issued by Company, and (iii) Common Stock issued as a dividend or other distribution on outstanding Common Stock or issued in connection with a subdivision of outstanding Common Stock into a greater number of shares or a combination of outstanding Common Stock into a smaller number of shares (collectively, the "Excepted Issuances"). Preemptive Rights Series D holders have the contractual right to participate in the issuances of additional securities by Company in proportion to their ownership of outstanding Common Stock (calculated on an as -converted basis) to the total outstanding Common Stock shares and Common Stock subject to outstanding options and warrants immediately prior to the proposed issuance. The foregoing right does not apply to shares offered pursuant to a registration statement, securities issued pursuant to the acquisition of another company by Company as approved by the Board, securities issued in connection with the formation of any licensing or collaborative agreements provided by the Board, and the Excepted Issuances. The foregoing preemptive rights expire upon the earlier of: (i) immediately prior to the closing of a Qualifying IPO; or (ii) on the date on which the holder or transferee no longer holds any shares of Series D. 9 Voting Rights A Series D holder shall vote on all matters in proportion to all other holders of Preferred and Common Stock, and the holders of Series C shall be given the right to vote Series B shares. Information Rights So long as Nordstrom, Inc. holds at least one percent of the issued and outstanding capital stock of the Company on an as-converted basis, the Company shall deliver quarterly unaudited financial statements and monthly unaudited financial reports. The foregoing information rights shall terminate upon the earlier of: (i) completion of Company's initial public offering; or (ii) the date Company registers any securities under the Securities Exchange Act of 1934. Piggyback Registration The Series D holders are entitled to "piggyback" registration rights of their Common Stock issuable upon conversion of their Series C on all registrations, other than registrations for employee plans or Rule 145 transactions, subordinate to any other registration rights to other holders of Preferred Stock. Rule 144; Transfer of Rights Registration rights do not apply if a holder may sell all of such holder's shares under Rule 144 in a three-month period. Market Standoff Agreement The Series D holder must comply with the request of Company's underwriters in connection with a public offering by Company not to sell or otherwise dispose of any shares of Series D Preferred Stock or Common Stock issuable upon conversion thereof (except for those securities being registered, if any, for such offering). Expenses The holder of Series D Preferred Stock shall pay the legal fees, in an amount not to exceed $50,000, and expenses of Gunderson, Dettmer, Stough Villeneuve Franklin & Hachigian, LLP in connection with their review and participation in the issuance of the Series D Preferred Stock, and all legal expenses of the Company. 10 081000.1325\667862.12EDITS 08/09/00 4:00PM	5 081000.1325\667862.12	1