<PAGE 1> EXHIBIT 13 PORTIONS OF BROWN & BROWN, INC.'S 1999 ANNUAL REPORT TO SHAREHOLDERS Financial Highlights Year ended December 31, (in thousands, except Percent per share data)(1) 1999 Change 1998 1997 1996 1995 Commissions and fees(2) $172,546 10.9 $155,577 $138,112 $128,147 $115,046 Total revenues $176,413 11.0 $158,947 $143,501 $132,807 $119,789 Total expenses $132,205 9.3 $120,978 $112,517 $104,741 $ 95,817 Income before taxes $ 44,208 16.4 $ 37,969 $ 30,984 $ 28,066 $ 23,972 Net income(3) $ 27,172 16.4 $ 23,349 $ 18,988 $ 17,391 $ 15,402 Net income per share $ 1.98 16.5 $ 1.70 $ 1.39 $ 1.28 $ 1.13 Weighted average number of shares outstanding 13,736 13,704 13,639 13,576 13,600 Dividends declared per share $ 0.4600 $ 0.4100 $ 0.3533 $ 0.3267 $ 0.3200 Total assets $235,163 $232,129 $206,101 $189,646 $161,747 Long-term debt $ 3,909 $ 17,378 $ 6,452 $ 5,485 $ 7,615 Shareholders' equity(4) $103,026 $ 83,680 $ 76,240 $ 67,378 $ 54,604 (1) All share and per-share information has been restated to give effect to the three-for-two stock split, which became effective February 27, 1998. Prior years' results have been restated to reflect the stock acquisitions of Insurance West in 1995, Daniel- James in 1998 and Ampher-Ross and Signature Insurance Group in 1999. (2) See Notes 2 and 3 to consolidated financial statements for information regarding business purchase transactions which impact the comparability of this information. (3) During 1995, the Company reduced its general tax reserved by $451,000, or $0.0333 per share, respectively, as a result of reaching a settlement with the Internal Revenue Service on certain examination issues. (4) Shareholders' equity as of December 31, 1999, 1998, 1997, 1996 and 1995 included net increases of $4,922,000, $5,540,000, $6,511,000 and $4,836,000, respectively, as a result of the Company's application of SFAS 15, "Accounting for Certain Investments in Debt and Equity Securities." Restatement of Financial Information On July 20, 1999, Brown & Brown (the Company) acquired Ampher Insurance, Inc. and Ross Insurance of Florida, Inc. through an exchange of shares. Additionally, on November 10, 1999, the Company acquired Signature Insurance Group, Inc. also through an exchange of shares. These transactions were both accounted for utilizing the pooling-of-interests method of accounting and, accordingly, the Company was required to restate its consolidated financial statements for all years presented in this Annual Report. The purpose of a restatement is to present as one combined entity the historical financial data of two (or more) previously separate and distinct legal entities. The financial data that is contained in the Management's Discussion and Analysis, the Consolidated Financial Statements and Notes to Consolidated Financial Statements reflect this restatement. Consistent with last year's presentation, as a means of comparison, the tables below depict the Company's revenues, pre- tax margins and earnings per share for 1994-1999 both before and after the restatement. REVENUE (in thousands) PRE-TAX MARGIN EARNINGS PER SHARE Original Restated Original Restated Original Restated 1994 $101,580 $114,525 20.3 % 18.7 % $ 1.04 $ 1.06 1995 106,365 119,789 21.9 % 20.0 % 1.13 1.13 1996 118,680 132,807 22.8 % 21.1 % 1.27 1.28 1997 129,191 143,501 24.5 % 21.6 % 1.48 1.39 1998 153,791 158,947 24.4 % 23.9 % 1.72 1.70 1999 $176,413 $176,413 25.1 % 25.1 % $ 1.98 $ 1.98 <PAGE 2> MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS General In April of 1993, Poe & Associates, Inc., headquartered in Tampa, Florida, merged with Brown & Brown, Inc., headquartered in Daytona Beach, Florida, forming Poe & Brown, Inc. In April of 1999, the shareholders voted to change the name to Brown & Brown, Inc. (the "Company"). Since that merger, the Company's operating results have steadily improved. The Company achieved pre-tax income from operations of $44,208,000 in 1999, compared to $37,969,000 in 1998 and $30,984,000 in 1997. Pre-tax income as a percentage of total revenues was 25.1% in 1999, 23.9% in 1998 and 21.6% in 1997. This upward trend is primarily the result of the Company's achievement of revenue growth and operating efficiency improvements. The Company's revenues are comprised principally of commissions paid by insurance companies, fees paid directly by clients and investment income. Commission revenues generally represent a percentage of the premium paid by the insured and are materially affected by fluctuations in both premium rate levels charged by insurance underwriters and the volume of premiums written by such underwriters. These premium rates are established by insurance companies based upon many factors, none of which is controlled by the Company. Beginning in 1986 and continuing through 1999, revenues have been adversely influenced by a consistent decline in premium rates resulting from intense competition among property and casualty insurers for expanding market share. Among other factors, this condition of prevailing decline in premium rates, commonly referred to as a "soft market," has generally resulted in flat to reduced commissions on renewal business. The possibility of rate increases in 2000 is unpredictable. The development of new and existing proprietary programs, fluctuations in insurable exposure units and the volume of business from new and existing clients, and changes in general economic and competitive conditions further impact revenues. For example, stagnant rates of inflation in recent years have generally limited the increases in insurable exposure units such as property values, sales and payroll levels. Conversely, the increasing trend in litigation settlements and awards has caused some clients to seek higher levels of insurance coverage. Still, the Company's revenues continue to grow through quality acquisitions, intense initiatives for new business and development of new products, markets and services. The Company anticipates that results of operations for 2000 will continue to be influenced by these competitive and economic conditions. On July 20, 1999, the Company acquired Ampher Insurance, Inc. and Ross Insurance of Florida, Inc. through an exchange of shares. Additionally, on November 10, 1999, the Company acquired Signature Insurance Group, Inc. and C, S & D, a Florida general partnership, also through an exchange of shares. On April 14, 1998 the Company acquired Daniel-James Insurance Agency, Inc. and Becky-Lou Realty Limited, through an exchange of shares. Each of these transactions has been accounted for as a pooling-of-interests and, accordingly, the Company's consolidated financial statements have been restated for all periods prior to the acquisitions to include the results of operations, financial positions and cash flows of the acquired entities. During 1999, the Company acquired the assets of six general insurance agencies, several books of business (customer accounts) and the outstanding shares of two general insurance agencies. Each of these transactions was accounted for as a purchase. On December 30, 1999, the Company acquired all of the outstanding stock of Roswell Insurance & Surety Agency, Inc. This transaction was accounted for as a pooling-of-interests; however, the financial statements for all prior periods were not restated due to the immaterial nature of the transaction. <PAGE 3> During 1998, the Company acquired the assets of nineteen general insurance agencies, several books of business and the outstanding shares of one general insurance agency. Each of these transactions was accounted for as a purchase. During 1997, the Company acquired three general insurance agencies and several books of business, all of which were accounted for as purchases. On August 1, 1997, the Company acquired all of the outstanding stock of Shanahan, McGrath & Bradley, Inc. This transaction was accounted for as a pooling-of- interests; however, the financial statements for all prior periods were not restated due to the immaterial nature of the transaction. Contingent commissions may be paid to the Company by insurance carriers based upon the volume, growth and/or profitability of the business placed with such carriers by the Company and are primarily received in the first quarter of each year. In the last three years, contingent commissions have averaged approximately 4.7% of total revenues. Fee revenues are generated principally by the Service Division of the Company, which offers administration and benefit consulting services primarily in the workers' compensation and employee benefit self-insurance markets. For the past three years, service fee revenues have generated an average of 8.7% of total commissions and fees. Investment income consists primarily of interest earnings on premiums and advance premiums collected and not immediately remitted to insurance carriers, with such funds being held in a fiduciary capacity. The Company's policy is to invest its available funds in high-quality, short-term fixed income investment securities. Investment income also includes gains and losses realized from the sale of investments. In 1999, investment income included a gain of approximately $140,000 resulting from the Company's disposition of its investment in the 37th Street Properties partnership. For 1998, investment income included a $165,000 realized gain from the sale of the Company's investments in AmSouth Bancorporation and United States Filter Corporation. in 1997, investment income included a $303,000 realized gain from the sale of the Company's investment in Fort Brooke Bank. The following discussion and analysis regarding results of operations and liquidity and capital resources should be considered in conjunction with the accompanying consolidated financial statements and related notes. Results of Operations for the Years Ended December 31, 1999, 1998 and 1997 Commissions and Fees Commissions and fees increased 11% in 1999, 13% in 1998 and 8% in 1997. Excluding the effect of acquisitions, commissions and fees increased 2% in 1999, 2% in 1998 and 6% in 1997. The 1999 results reflect an increase in commissions for three of the four operating divisions. The National Programs division posted a decrease in commissions for 1999. In general, property and casualty insurance premium prices continued to decline in 1999, which was primarily responsible for the slower growth rate; however, certain segments and industries had some increases in insurable exposure units during the year. Investment Income Investment income decreased to $2,560,000 in 1999 compared to $3,325,000 in 1998 and $4,241,000 in 1997. This decrease is primarily due to lower levels of invested cash precipitated by the Company's ongoing acquisition strategy in both 1999 and 1998. Additionally, the 1997 results included a $303,000 gain from the sale of the Company's investment in Fort Brooke Bank. Other Income <PAGE 4> Other income consists primarily of gains and losses from the sale and disposition of assets. During 1999, gains from the sale of customer accounts were $1,162,000 compared to losses of $115,000 in 1998 and gains of $646,000 in 1997. The gain in 1999 was primarily attributable to the disposition of certain accounts in the Lawyer's Protector Plan(r) of the Company's National Programs Division. The loss in 1998 was due primarily to the disposition of the Company's Charlotte, North Carolina operation. Employee Compensation & Benefits Employee compensation and benefits increased approximately 10% in 1999, 9% in 1998 and 8% in 1997. Employee compensation and benefits as a percentage of total revenue was 51% in 1999, down from 52% in both 1998 and 1997. The Company had 1,370 full-time employees at December 31, 1999, compared to 1,417 at the beginning of the year. The decrease in personnel during 1999 is primarily attributable to the restructuring of the National Programs Division. The 1999 increase in compensation and employee benefits of $8,436,000 is attributable to several factors, including higher levels of both producer commissions and profit center bonuses resulting from the Company's proportionate increases in revenue and profitability. Other Operating Expenses Other operating expenses increased 3% in 1999, 5% in 1998 and 6% in 1997. Other operating expenses as a percentage of total revenues decreased to 19% in 1999 from 20% in 1998 and 22% in 1997. The continuing decline in operating expenses, expressed as a percentage of total revenues, is primarily attributable to the effective cost containment measures brought about by the Company's "Project 28" initiative, designed to identify areas of excess expense. Interest and Amortization Interest expense increased $115,000, or 20%, in 1999, and decreased $405,000, or 42%, in 1998. Interest expense decreased $2,000 in 1997. The increase in 1999 is due to higher levels of debt during the first quarter of 1999 and the assumption of debt in certain pooling acquisitions. Amortization expense increased $1,804,000, or 31%, in 1999, $213,000, or 4%, in 1998, and $434,000, or 8%, in 1997. The increase in 1999 is due to the additional amortization of intangibles as a result of both 1999 and 1998 acquisitions. The increase in 1997 is due primarily to the $670,000 write-off of the remaining intangible assets related to a terminated purchase contract agreement. Income Taxes The effective tax rate on income from operations was 38.5% in both 1999 and 1998, and 38.7% in 1997. Liquidity and Capital Resources The Company's cash and cash equivalents of $37,459,000 at December 31, 1999 decreased by $5,366,000 from $42,825,000 at December 31, 1998. During 1999, $39,728,000 of cash was provided from operating activities. From this amount and existing cash balances, $18,154,000 was used to acquire businesses, $17,106,000 was used to repay long-term debt, $6,237,000 was used for payment of dividends, $4,936,000 was used for additions to fixed assets and $1,152,000 was used for purchases of the Company's stock. The Company's cash and cash equivalents of $42,825,000 at December 31, 1998, decreased $6,623,000 from the December 31, 1997 balance of $49,448,000. During 1998, cash of $37,833,000 was provided from operating activities and $12,000,000 was received from long-term debt financing. From these amounts and existing cash balances, $29,608,000 was used to acquire businesses, $9,233,000 was used for purchases of the Company's stock, $7,835,000 was used to repay <PAGE 5> long-term debt, $5,494,000 was used for payment of dividends, $4,560,000 was used for fixed asset additions and $1,184,000 was used for purchases of investments. The Company's cash and cash equivalents of $49,448,000 at December 31, 1997 increased $15,428,000 from the December 31, 1996 balance of $34,020,000. During 1997, cash of $31,507,000 was provided from operating activities. From this amount, $5,860,000 was used for purchases of the Company's stock, $4,636,000 was used for payment of dividends, $3,072,000 was used to acquire businesses, $2,915,000 was used for fixed asset additions and $2,824,000 was used for payments on long-term debt. The Company's current ratio was .95, 1.02 and 1.11 at December 31, 1999, 1998 and 1997, respectively. The decrease in the current ratio in 1999 is primarily attributable to the repayment of long-term debt during 1999. The Company continues to maintain its credit agreement with a major insurance company under which $4 million (the maximum amount available for borrowing) was outstanding at December 31, 1999. The available amount will decrease by $1 million each August beginning in 2000. The credit agreement requires the Company to maintain certain financial ratios and comply with certain other covenants. The Company also has a revolving credit facility with a national banking institution that provides for available borrowings of up to $50 million, with a maturity date of October 2000. On borrowings of up to $8 million, the outstanding balance is adjusted daily based upon cash flows from operations. The interest rate on this portion of the facility is equal to the prime rate less 1% (7.50% at December 31, 1999). On borrowings in excess of $8 million, the interest rate on this portion of the facility is LIBOR plus 0.45% to 1.25%, depending on certain financial ratios that are calculated on a quarterly basis. A commitment fee of 0.125% per annum is assessed on the unused balance. At December 31, 1999, there were no borrowings against the facility; at December 31, 1998, $12 million was outstanding. The Company believes that its existing cash, cash equivalents, short-term investment portfolio, funds generated from operations and the availability of the bank line of credit will be sufficient to satisfy its normal financial needs through at least the end of 2000. Additionally, the Company believes that funds generated from future operations will be sufficient to satisfy its normal financial needs, including the required annual principal payments of its long-term debt and any potential future tax liability. Year 2000 Data Conversion The Company has not experienced any material disruption as a result of Year 2000 issues and does not anticipate any material problems in the future. The costs incurred in remediating potential Year 2000 problems did not differ materially from the Company's prior estimates. Forward-Looking Statements From time to time, the Company may publish "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, or make verbal statements that constitute forward-looking statements. These forward-looking statements may relate to such matters as anticipated financial performance of future revenues or earnings, business prospects, projected acquisitions or ventures, new products or services, anticipated market performance, compliance costs, and similar matters. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. In order to comply with the terms of the safe harbor, the Company cautions readers that a variety of factors could cause the Company's actual results to differ materially from the anticipated results or other expectations expressed in the Company's forward-looking statements. These risks and uncertainties, many of which are <PAGE 6> beyond the Company's control, include, but are not limited to: (i) competition from existing insurance agencies and new participants and their effect on pricing of premiums; (ii) changes in regulatory requirements that could affect the cost of doing business; (iii) legal developments affecting the litigation experience of the insurance industry; (iv) the volatility of the securities markets; (v) the potential occurrence of a major natural disaster in certain areas of the State of Florida, where the Company's business is concentrated, and (vi) general economic conditions. The Company does not undertake any obligation to publicly update or revise any forward-looking statements. Consolidated Statements of Income Year Ended December 31, (in thousands, except per share data) 1999 1998 1997 REVENUES Commissions and fees $172,546 $155,577 $138,112 Investment income 2,560 3,325 4,241 Other income 1,307 45 1,148 Total revenues 176,413 158,947 143,501 EXPENSES Employee compensation and benefits 90,440 82,004 74,931 Other operating expenses 33,424 32,552 30,972 Amortization 7,657 5,853 5,640 Interest 684 569 974 Total expenses 132,205 120,978 112,517 Income before income taxes 44,208 37,969 30,984 Income taxes 17,036 14,620 11,996 Net income $ 27,172 $ 23,349 $ 18,988 Other comprehensive income, net of tax: Unrealized holding (loss) gain, net of tax benefit (expense) of $395 in 1999, $770 in 1998 and ($149) in 1997 on securities (618) (1,204) 233 COMPREHENSIVE INCOME $ 26,554 $ 22,145 $ 19,221 Basic and diluted earnings per share $ 1.98 $ 1.70 $ 1.39 Weighted average number of shares outstanding 13,736 13,704 13,639 See notes to consolidated financial statements. Consolidated Balance Sheets Year Ended December 31, (in thousands, except per share data) 1999 1998 ASSETS Cash and cash equivalents $ 37,459 $ 42,825 Short-term investments 481 805 Premiums, commissions and fees receivable 67,783 69,736 Other current assets 7,214 9,873 Total current assets 112,937 123,239 Fixed assets, net 14,337 13,777 Intangibles, net 91,813 79,704 Investments 9,449 10,503 Other assets 6,627 4,906 Total assets $235,163 $232,129 LIABILITIES Premiums payable to insurance companies $ 87,737 $ 90,346 Premium deposits and credits due customers 7,771 8,379 Accounts payable and accrued expenses 20,458 17,154 Current portion of long-term debt 3,548 4,960 Total current liabilities 119,514 120,839 Long-term debt 3,909 17,378 Deferred income taxes 1,578 2,403 <PAGE 7> Other liabilities 7,136 7,829 Total liabilities 132,137 148,449 SHAREHOLDERS' EQUITY Common stock, par value $.10 per share; authorized 70,000 shares; issued 13,720 shares at 1999 and 13,770 shares at 1998 1,372 1,377 Retained earnings 96,732 76,763 Accumulated other comprehensive income, net of tax effect of $3,147 at 1999 and $3,542 at 1998 4,922 5,540 Total shareholders' equity 103,026 83,680 Total liabilities and shareholders' equity $235,163 $232,129 See notes to consolidated financial statements. Consolidated Statements of Shareholders' Equity Common Stock Accumulated Other Additional Compre- Paid-in Retained hensive (in thousands, Shares Amount Capital Earnings Income Total except per share data) BALANCE, JANUARY 1, 1997 13,535 $ 1,354 $ 1,211 $ 58,302 $ 6,511 $ 67,378 Net income 18,988 18,988 Acquired and issued for employee stock benefit plans and stock acquisitions 123 12 (1,211) (3,925) (5,124) Net increase in unrealized appre- ciation of available-for- sale securities 233 233 Shareholder distributions from pooled entities (600) (600) Cash dividends paid ($.3533 per share) (4,636) (4,636) BALANCE, DECEMBER 31, 1997 13,658 1,366 - 68,129 6,744 76,239 Net income 23,349 23,349 Acquired and issued for employee stock benefit plans and stock acquisitions 112 11 - (8,388) (8,377) Net decrease in unrealized appreciation of available-for- sale securities (1,204) (1,204) Shareholder distributions from pooled entities (833) (833) Cash dividends paid ($.4100 per share) (5,494) (5,494) BALANCE, DECEMBER 31, 1998 13,770 1,377 - 76,763 5,540 83,680 Net income 27,172 27,172 Acquired and issued for employee stock benefit plans and stock acquisitions (50) (5) - 95 90 Net decrease in unrealized appreciation of available- for-sale securities (618) (618) Shareholder distributions from pooled entities (1,061) (1,061) Cash dividends paid ($.4600 per share) (6,237) (6,237) BALANCE, DECEMBER 31, 1999 13,720 $ 1,372 $ - $ 96,732 $ 4,922 $103,026 See notes to consolidated financial statements. Consolidated Statements of Cash Flows Year Ended December 31, (in thousands) 1999 1998 1997 CASH FLOWS FROM OPERATING ACTIVITIES <PAGE 8> Net income $ 27,172 $ 23,349 $ 18,988 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation 4,152 3,565 3,190 Amortization 7,657 5,853 5,640 Compensation expense under performance stock plan 1,263 732 176 Provision for doubtful accounts - - 250 Deferred income taxes (430) 271 (94) Net (gains) losses on sales of investments, fixed assets and customer accounts (452) 406 (933) Premiums, commissions and fees receivable decrease (increase) 1,953 (2,525) (545) Other assets increase (851) (1,432) (1,294) Premiums payable to insurance companies (decrease) increase (2,608) 6,837 1,236 Premium deposits and credits due customers (decrease) increase (608) 1,344 (294) Accounts payable and accrued expenses increase (decrease) 3,303 (1,814) 4,848 Other liabilities (decrease) increase (823) 1,247 339 Net cash provided by operating activities 39,728 37,833 31,507 CASH FLOWS FROM INVESTING ACTIVITIES Additions to fixed assets (4,936) (4,560) (2,915) Payments for businesses acquired, net of cash acquired (18,154) (29,608) (3,072) Proceeds from sales of fixed assets and customer accounts 647 148 597 Purchases of investments (124) (1,184) (262) Proceeds from sales of investments 627 1,030 557 Net cash used in investing activities (21,940) (34,174) (5,095) CASH FLOWS FROM FINANCING ACTIVITIES Payments on long-term debt (17,106) (7,835) (2,824) Proceeds from long-term debt 738 12,000 2,068 Exercise of stock options and issuances of stock 1,664 1,113 868 Purchases of stock (1,152) (9,233) (5,860) Shareholder distributions from pooled entities (1,061) (833) (600) Cash dividends paid (6,237) (5,494) (4,636) Net cash used in financing activities (23,154) (10,282) (10,984) Net (decrease) increase in cash and cash equivalents (5,366) (6,623) 15,428 Cash and cash equivalents at beginning of year 42,825 49,448 34,020 Cash and cash equivalents at end of year $ 37,459 $ 42,825 $ 49,448 See notes to consolidated financial statements. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Note 1 Summary of Significant Accounting Policies Nature of Operations Brown & Brown, Inc. (formerly Poe & Brown, Inc.) and subsidiaries (the "Company") is a diversified insurance brokerage and agency that markets and sells primarily property and casualty insurance products and services to its clients. The Company's business is divided into four divisions: the Retail Division, which markets and sells a broad range of insurance products to commercial, professional and individual clients; the National Programs Division, which develops and administers property and casualty insurance and employee benefits coverage for professional and commercial groups nationwide; the Service Division, which provides insurance-related services such as third- <PAGE 9> party administration and consultation for workers' compensation and employee benefit self- insurance markets; and the Brokerage Division, which markets and sells excess and surplus commercial insurance primarily through non-affiliated independent agents and brokers. Principles of Consolidation The accompanying consolidated financial statements include the accounts of Brown & Brown, Inc. and its subsidiaries. All significant intercompany account balances and transactions have been eliminated in consolidation. As more fully described in Note 2 - Mergers, the accompanying consolidated financial statements for all periods presented have been restated to show the effect of the acquisitions of Ampher Insurance, Inc., Ross Insurance of Florida, Inc., Signature Insurance Group, Inc. and C,S&D, a Florida general partnership, during 1999, and Daniel-James Insurance Agency, Inc. during 1998. Revenue Recognition Commissions relating to the brokerage and agency activity whereby the Company has primary responsibility for the collection of premiums from insureds are generally recognized as of the latter of the effective date of the insurance policy or the date billed to the customer. Commissions to be received directly from insurance companies are generally recognized when the amounts are determined. Subsequent commission adjustments, such as policy endorsements, are recognized upon notification from the insurance companies. Commission revenues are reported net of sub-broker commissions. Contingent commissions from insurance companies are recognized when received. Fee income is recognized as services are rendered. Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Cash and Cash Equivalents Cash and cash equivalents principally consist of demand deposits with financial institutions and highly liquid investments having maturities of three months or less when purchased. Premiums received from insureds but not yet remitted to insurance carriers are held in cash and cash equivalents in a fiduciary capacity. Premiums, Commissions and Fees Receivable In its capacity as an insurance broker or agent, the Company typically collects premiums from insureds and, after deducting its authorized commission, remits the premiums to the appropriate insurance companies. In other circumstances, the insurance companies collect the premiums directly from the insureds and remit the applicable commissions to the Company. Accordingly, as reported in the Consolidated Balance Sheets, "premiums" are receivable from insureds and "commissions" are receivable from insurance companies. "Fees" are receivable from customers pertaining to the Company's Service Division. Investments The Company's marketable equity securities have been classified as "available-for-sale" and are reported at estimated fair value, with the accumulated other comprehensive income (unrealized gains and losses), net of tax, reported as a separate component of shareholders' equity. Realized gains and losses and <PAGE 10> declines in value judged to be other-than-temporary on available-for-sale securities are included in investment income. The cost of securities sold is based on the specific identification method. Interest and dividends on securities classified as available-for- sale are included in investment income. Nonmarketable equity securities and certificates of deposit having maturities of more than three months when purchased are reported at cost, adjusted for other-than-temporary market value declines. Accumulated other comprehensive income reported in shareholders' equity was $4,922,000 at December 31, 1999 and $5,540,000 at December 31, 1998, net of deferred income taxes of $3,147,000 and $3,542,000, respectively. The Company owned 559,970 shares of Rock-Tenn Company common stock at December 31, 1999 and 1998 which have been classified as non-current, available-for-sale securities. The Company has no current plans to sell these shares. Fixed Assets Fixed assets are stated at cost. Expenditures for improvements are capitalized and expenditures for maintenance and repairs are charged to operations as incurred. Upon sale or retirement, the cost and related accumulated depreciation and amortization are removed from the accounts and the resulting gain or loss, if any, is reflected in income. Depreciation has been provided using principally the straight-line method over the estimated useful lives of the related assets, which range from three to ten years. Leasehold improvements are amortized on the straight-line method over the term of the related leases. Intangibles Intangible assets are stated at cost less accumulated amortization and principally represent purchased customer accounts, non-compete agreements, acquisition costs, purchased contract agreements and the excess of costs over the fair value of identifiable net assets acquired (goodwill). Purchased customer accounts, non-compete agreements, acquisition costs, and purchased contract agreements are being amortized on a straight-line basis over the related estimated lives and contract periods, which range from five to 15 years. The excess of costs over the fair value of identifiable net assets acquired is being amortized on a straight-line basis over 15 to 40 years. Purchased customer accounts are records and files obtained from acquired businesses that contain information on insurance policies and the related insured parties that is essential to policy renewals. The carrying value of intangibles, corresponding with each agency division comprising the Company, is periodically reviewed by management to determine if the facts and circumstances suggest that they may be impaired. In the insurance brokerage and agency industry, it is common for agencies or customer accounts to be acquired at a price determined as a multiple of the corresponding revenues. Accordingly, the Company assesses the carrying value of its intangibles by comparison to a reasonable multiple applied to corresponding revenues, as well as considering the operating cash flow generated by the corresponding agency division. Any impairment identified through this assessment may require that the carrying value of related intangibles be adjusted; however, no impairments have been recorded for the years ended December 31, 1999, 1998 and 1997. Income Taxes The Company files a consolidated federal income tax return. Deferred income taxes are provided for in the consolidated financial statements and relate principally to expenses charged to income for financial reporting purposes in one period and deducted for income tax purposes in other periods, unrealized appreciation of available-for-sale securities and basis differences of intangible assets. Earnings Per Share <PAGE 11> Basic earnings per share (EPS) is computed by dividing income available to common shareholders by the weighted-average number of common shares outstanding for the period. Basic EPS excludes dilution and Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted to common stock. Accounting Standards On January 1, 1998, the Company adopted Statement of Financial Accounting Standards (SFAS) No. 130, "Reporting Comprehensive Income" (SFAS 130). SFAS 130 establishes new standards for the reporting and display of comprehensive income and its components. Comprehensive income, as defined, includes all changes in equity (net assets) during a period from non-owner sources. Adoption of this Statement had no impact on the Company's consolidated financial position, results of operations or cash flows. On January 1, 1998, the Company adopted SFAS No. 131, "Disclosure About Segments of an Enterprise and Related Information" (SFAS 131). SFAS 131 requires the Company to report summarized financial information concerning the Company's reportable segments, as disclosed in Note 14. Adoption of this Statement had no impact on the Company's consolidated financial position, results of operations or cash flows. Note 2 Mergers On July 20, 1999, the Company issued 167,328 shares of its common stock in exchange for all of the outstanding stock of Ampher Insurance, Inc. and Ross Insurance of Florida, Inc. (collectively referred to as "Ampher-Ross"), both Florida corporations with an office in Ft. Lauderdale, Florida. On November 10, 1999, the Company issued 105,385 shares of its common stock in exchange for all of the outstanding stock of Signature Insurance Group, Inc. ("Signature"), a Florida corporation with an office in Ocala, Florida, and for all of the outstanding membership interests of C,S&D, a Florida general partnership established in January 1999. These transactions have been accounted for under the pooling- of-interests method of accounting, and accordingly, the Company's consolidated financial statements and related notes have been restated for all periods prior to the acquisitions to include the results of operations, financial positions and cash flows of Ampher-Ross, Signature and C,S&D. The following table reflects the 1998 and 1997 individual and combined operating results of the Company, Ampher-Ross, Signature and C,S&D. Audited Unaudited Brown & Ampher- (in thousands of Brown Ross Signature C,S&D Combined dollars,except per share data) 1998 Revenues $153,791 $ 2,994 $ 2,162 $ - $158,947 Net Income 23,053 86 210 - 23,349 1997 Revenues $138,607 $ 2,761 $ 2,133 $ - $143,501 Net Income 18,666 64 258 - 18,988 1998 1997 NET INCOME PER SHARE As previously recorded $ 1.72 $ 1.40 As combined $ 1.70 $ 1.39 On April 14, 1998, the Company issued 278,765 shares of its common stock in exchange for all of the outstanding stock of Daniel-James Insurance <PAGE 12> Agency, Inc. ("Daniel-James"), an Ohio corporation with offices in Toledo, Ohio and Indianapolis, Indiana, and for all of the outstanding membership interests of Becky-Lou Realty Limited ("Becky-Lou"), an Ohio limited liability company. This transaction has been accounted for as a pooling-of- interests and, accordingly, the Company's consolidated financial statements and related notes to the consolidated financial statements have been restated for all periods prior to the acquisition to include the results of operations, financial positions and cash flows of Daniel-James and Becky-Lou. The following table reflects the 1997 individual and combined operating results of the Company, Daniel-James and Becky-Lou. Audited Unaudited Brown & Daniel- (in thousands of dollars, Brown James Becky-Lou Combined except per share data) 1997 Revenues $129,190 $ 9,215 $ 202 $138,607 Net Income 19,386 (774) 54 18,666 1997 NET INCOME PER SHARE As previously recorded $ 1.48 As combined $ 1.40 Note 3 Acquisitions During 1999, the Company acquired the assets of six general insurance agencies, several books of business (customer accounts) and the outstanding stock of two general insurance agencies at an aggregate cost of $19,612,000, including $18,154,000 of net cash payments and the issuance of notes payable in the amount of $1,458,000. Each of these acquisitions was accounted for as a purchase, and substantially the entire cost was assigned to purchased customer accounts, non-compete agreements and goodwill. The results of operations for the acquired companies have been combined with those of the Company since their respective acquisition dates. Due to the aggregate immaterial nature of these transactions, 1999 pro forma disclosure is not presented. During 1998, the Company acquired the assets of 19 general insurance agencies, several books of business and the outstanding shares of one general insurance agency at an aggregate cost of $34,599,000, including $29,608,000 of net cash payments and the issuance of notes payable in the aggregate amount of $4,991,000. These acquisitions were accounted for as purchases and substantially the entire cost was assigned to purchased customer accounts, non-compete agreements and goodwill. The results of operations for the acquisitions completed during 1998 have been combined with those of the Company since their respective acquisition dates. If the acquisitions had occurred at the beginning of the years presented, the Company's results of operations would be as shown in the following table. These unaudited pro forma results are not necessarily indicative of the actual results of operations that would have occurred had the acquisitions actually been made at the beginning of the respective periods. Unaudited (in thousands, except per share data) Year Ended December 31, 1998 1997 Total revenues $167,700 $166,577 Income before taxes 38,832 33,192 Net income 23,876 20,335 Earnings per share $ 1.74 $ 1.49 During 1997, the Company acquired four general insurance agencies and several books of business, all of which were accounted for as purchases. The <PAGE 13> total cost of these acquisitions was $5,439,000, including $3,072,000 of cash payments and notes payable of $2,367,000. The total purchase price was assigned to purchased customer accounts, non-compete agreements and goodwill. The results of operations for the acquired companies have been combined with those of the Company since their respective acquisition dates. Additional or return consideration resulting from acquisition contingency provisions is recorded as an adjustment to intangibles when the contingency is settled. Payments of this nature totaling $1,611,000, $1,536,000 and $154,000 were made in 1999, 1998 and 1997, respectively. As of December 31, 1999, the maximum future contingency payments related to acquisitions totaled $4,977,000. Note 4 Investments Investments at December 31 consisted of the following: 1999 Carrying Value Non- (in thousands) Current Current Available-for-sale marketable equity securities $ 197 $ 9,449 Nonmarketable equity securities and certificates of deposit 284 - Total investments $ 481 $ 9,449 1998 Carrying Value Non- (in thousands) Current Current Available-for-sale marketable equity securities $ 235 $ 10,503 Nonmarketable equity securities and certificates of deposit 570 - Total investments $ 805 $ 10,503 The following summarizes available-for-sale securities at December 31: Gross Gross Unrealized Unrealized Estimated (in thousands) Cost Gains Losses Fair Value Marketable Equity Securities: 1999 $ 1,576 $ 8,095 $ 25 $ 9,646 1998 $ 1,655 $ 9,093 $ 10 $10,738 In 1999, proceeds from sales of available-for-sale securities totaled $627,000, resulting in gross realized gains of approximately $138,000. Proceeds from sales of available-for-sale securities totaled $1,030,000 in 1998, resulting in gross realized gains of approximately $165,000. In 1997, proceeds from sales of available-for-sale securities totaled $557,000, resulting in gross realized gains and losses of approximately $349,000 and ($23,000), respectively. Cash and cash equivalents, investments, premiums and commissions receivable, premiums payable to insurance companies, premium deposits and credits due customers, accounts payable and accrued expenses, and current and long-term debt are considered financial instruments. The carrying amount for each of these items at both December 31, 1999 and 1998 approximates its fair value. Note 5 Fixed Assets Fixed assets at December 31 consisted of the following: (in thousands) 1999 1998 <PAGE 14> Furniture, fixtures and equipment $ 32,661 $ 31,003 Land, buildings and improvements 2,092 1,361 Leasehold improvements 1,755 1,418 $ 36,508 $ 33,782 Less accumulated depreciation and amortization 22,171 20,005 $ 14,337 $ 13,777 Depreciation expense amounted to $4,152,000 in 1999, $3,565,000 in 1998 and $3,190,000 in 1997. Note 6 Intangibles Intangibles at December 31 consisted of the following: (in thousands) 1999 1998 Purchased customer accounts $ 87,955 $ 74,620 Non-compete agreements 21,653 19,111 Goodwill 32,312 28,577 Acquisition costs 1,705 1,552 143,625 123,860 Less accumulated amortization 51,812 44,156 $ 91,813 $ 79,704 Amortization expense amounted to $7,657,000 in 1999, $5,853,000 in 1998 and $5,640,000 in 1997. Note 7 Long-Term Debt Long-term debt at December 31 consisted of the following: (in thousands) 1999 1998 Long-term credit agreement $ 4,000 $ 4,000 Revolving credit facility - 12,000 Notes payable from treasury stock purchases 395 647 Acquisition notes payable 2,372 5,520 Other notes payable 690 171 7,457 22,338 Less current portion 3,548 4,960 Long-term debt $ 3,909 $ 17,378 In 1991, the Company entered into a long-term credit agreement with a major insurance company that provided for borrowings at an interest rate equal to the prime rate plus 1% (9.50% at December 31, 1999). At December 31, 1999, $4 million (the maximum amount currently available for borrowings) was outstanding. In accordance with an August 1, 1998 amendment to the loan agreement, the outstanding balance will be repaid in annual installments of $1 million each August beginning in 2000. This credit agreement requires the Company to maintain certain financial ratios and comply with certain other covenants. The Company also has a revolving credit facility with a national banking institution that provides for available borrowings of up to $50 million, with a maturity date of October 2000. On borrowings of up to $8 million, the outstanding balance is adjusted daily based upon cash flows from operations. The interest rate on this portion of the facility is equal to the prime rate <PAGE 15> less 1% (7.50% at December 31, 1999). On borrowings in excess of $8 million, the interest rate on this portion of the facility is LIBOR plus 0.45% to 1.25%, depending on certain financial ratios that are calculated on a quarterly basis. A commitment fee of 0.125% per annum is assessed on the unused balance. At December 31, 1999, there were no borrowings against the facility; at December 31, 1998, $12 million was outstanding. Treasury stock notes payable are due to various individuals for the redemption of Brown & Brown, Inc. stock. These notes bear no interest and have maturities ranging from calendar years ending 2000 and 2001. These notes have been discounted at an effective yield of 8.50% for presentation in the consolidated financial statements. Acquisition notes payable represent debt incurred to former owners of certain agencies acquired in 1999, 1998 and 1997. These notes, including future contingent payments, are payable in monthly and annual installments through 2002, including interest of 6%. Maturities of long-term debt for succeeding years are $3,548,000 in 2000, $1,283,000 in 2001, $1,049,000 in 2002, $1,053,000 in 2003 and $524,000 in 2004 and beyond. Note 8 Income Taxes At December 31, 1999, the Company had a net operating loss carryforward of $302,000 for income tax reporting purposes, portions of which expire in the years 2000 through 2013. This carryforward was derived from an agency acquired by the Company in 1998. For financial reporting purposes, a valuation allowance of $38,000 has been recognized to offset the deferred tax asset related to this carryforward. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the corresponding amounts used for income tax reporting purposes. Significant components of the Company's deferred tax liabilities and assets as of December 31 are as follows: (in thousands) 1999 1998 Deferred tax liabilities: Fixed assets $ 1,087 $ 1,228 Net unrealized appreciation of available-for-sale securities 3,147 3,542 Installment sales - 2 Prepaid insurance and pension 721 771 Intangible assets 237 208 Total deferred tax liabilities $ 5,192 $ 5,751 Deferred tax assets: Deferred compensation $ 2,249 $ 1,926 Accruals and reserves 954 1,010 Net operating loss carryforwards 179 179 Other 270 271 Valuation allowance for deferred tax assets (38) (38) Total deferred tax assets $ 3,614 $ 3,348 Net deferred tax liabilities $ 1,578 $ 2,403 Significant components of the provision (benefit) for income taxes are as follows: (in thousands) 1999 1998 1997 Current: Federal $ 15,015 $ 12,367 $ 10,534 State 2,451 1,955 1,730 Total current provision $ 17,466 $ 14,322 $ 12,264 Deferred: Federal (386) 267 (228) State (44) 31 (40) Total deferred (benefit) <PAGE 16> provision (430) 298 (268) Total tax provision $ 17,036 $ 14,620 $ 11,996 A reconciliation of the differences between the effective tax rate and the federal statutory tax rate is as follows: 1999 1998 1997 Federal statutory tax rate 35.0 % 35.0 % 35.0 % State income taxes, net of federal income tax benefit 3.6 3.4 3.7 Interest exempt from taxation and dividend exclusion (0.3) (0.2) (0.8) Non-deductible goodwill amortization 0.4 0.4 0.4 Other, net (0.2) (0.1) 0.4 Effective tax rate 38.5 % 38.5 % 38.7 % Income taxes payable were $2,464,000 and $1,463,000 at December 31, 1999 and December 31, 1998, respectively, and are reported as a component of accounts payable and accrued expenses. Note 9 Employee Benefit Plan The Company has an Employee Savings Plan (401(k)) under which substantially all employees with more than 30 days of service are eligible to participate. Under this plan, the Company makes matching contributions, subject to a maximum of 2.5% of each participant's salary. Further, the Company provides for a discretionary profit sharing contribution for all eligible employees. The Company's contributions to the plan totaled $2,400,000 in 1999, $2,174,000 in 1998 and $1,876,000 in 1997. Note 10 Stock-Based Compensation and Incentive Plans Employee Stock Purchase Plan The Company has adopted an employee stock purchase plan ("the Stock Purchase Plan"), which allows for substantially all employees to subscribe to purchase shares of the Company's stock at 85% of the lesser of the market value of such shares at the beginning or end of each annual subscription period. Of the 750,000 shares authorized for issuance under the Stock Purchase Plan as of December 31, 1999, 332,606 shares remained available and reserved for future issuance. The Company accounts for the Stock Purchase Plan under Accounting principles Board (APB) No. 25, "Accounting for Stocks Issued to Employees," under which no compensation expense has been recognized. Had compensation expense for the Stock Purchase Plan been determined consistent with SFAS 123, "Accounting for Stock- Based Compensation," it would have had an immaterial effect on the Company's net income and earnings per share for the years ended December 31, 1999, 1998 and 1997. Stock Performance Plan The Company has adopted a stock performance plan, under which up to 900,000 shares of the Company's stock ("Performance Stock") may be granted to key employees contingent on the employees' years of service with the Company and other criteria established by the Company's Compensation Committee. Shares must be vested before participants take full title to Performance Stock. Of the grants currently outstanding, specified portions will satisfy the first condition for vesting based on increases in the market value of the Company's common stock from the initial price specified by the Company. Awards satisfy the second condition for vesting on the earlier of: (i) 15 years of continuous employment with the Company from the date shares are granted to the participant; (ii) attainment of age 64; or (iii) death or disability of the participant. Dividends are paid on unvested Performance Stock that has satisfied the first vesting condition, and participants may exercise voting privileges on such shares. At December 31, 1999, 596,482 shares had been granted under the plan at initial stock prices ranging from $15.17 to $34.00. <PAGE 17> As of December 31, 1999, 331,050 shares had met the first condition for vesting; 4,800 shares had satisfied both conditions for vesting and were subsequently distributed to the participants. The compensation element for Performance Stock is equal to the fair market value of the shares at the date the first vesting condition is satisfied and is expensed over the remaining vesting period. Compensation expense related to this Plan totaled $1,263,000 in 1999, $732,000 in 1998 and $175,000 in 1997. Note 11 Supplemental Disclosures of Cash Flow Information The Company's significant non-cash investing and financing activities and cash payments for interest and income taxes are as follows: Year Ended December 31, (in thousands) 1999 1998 1997 Unrealized (depreciation) appreciation of available- for-sale securities net of tax benefit (expense) of $395 for 1999,$770 for 1998 and ($149) for 1997 $ (618) $ (1,204) $ 233 Notes payable issued for purchased customer accounts 1,458 4,991 2,367 Notes received on the sale of fixed assets and customer accounts 1,305 1,249 187 Cash paid during the year for: Interest 730 863 738 Income taxes 16,535 14,112 11,211 Note 12 Commitments and Contingencies The Company leases facilities and certain items of office equipment under noncancelable operating lease arrangements expiring on various dates through 2009. The facility leases generally contain renewal options and escalation clauses based on increases in the lessors' operating expenses and other charges. The Company anticipates that most of these leases will be renewed or replaced upon expiration. At December 31, 1999, the aggregate future minimum lease payments under all noncancelable lease agreements were as follows: Year Ending December 31, (in thousands) 2000 $ 6,128 2001 5,661 2002 5,662 2003 5,028 2004 3,556 Thereafter 4,544 Total minimum future lease payments $ 30,579 Rental expense in 1999, 1998 and 1997 for operating leases totaled $6,314,000, $5,705,000 and $5,449,000, respectively. The Company is not a party to any legal proceedings other than various claims and lawsuits arising in the normal course of business. Management of the Company does not believe that any such claims or lawsuits will have a material effect on the Company's financial condition or results of operations. Note 13 Business Concentrations Substantially all of the Company's premiums receivable from customers and premiums payable to insurance companies arise from policies sold on behalf of insurance companies. The Company, as broker and agent, typically collects premiums, retains its commission and remits the balance to the insurance companies. A significant portion of business written by the Company is for <PAGE 18> customers located in Florida. Accordingly, the occurrence of adverse economic conditions or an adverse regulatory climate in Florida could have a material adverse effect on the Company's business, although no such conditions have been encountered in the past. For the years ended December 31, 1999, 1998 and 1997, approximately 14%, 17% and 20%, respectively, of the Company's revenues were from insurance policies underwritten by one insurance company. Should this carrier seek to terminate its arrangement with the Company, the Company believes other insurance companies are available to underwrite the business, although some additional expense and loss of market share could possibly result. No other insurance company accounts for as much as five percent of the Company's revenues. Note 14 Segment Information The Company's business is divided into four divisions: the Retail Division, which markets and sells a broad range of insurance products to commercial, professional and individual clients; the National Programs Division, which develops and administers property and casualty insurance and employee benefits coverage solutions for both professional and commercial groups and trade associations nationwide; the Service Division, which provides insurance-related services such as third-party administration and consultation for workers' compensation and employee benefit self- insurance markets; and the Brokerage Division, which markets and sells excess and surplus commercial insurance primarily through non-affiliated independent agents and brokers. The Company conducts all of its operations in the United States of America. The accounting policies of the reportable segments are the same as those described in Note 1 of Notes to Consolidated Financial Statements. The Company evaluates the performance of its segments based upon revenues and income before income taxes. Intersegment revenues are not significant. Summarized financial information concerning the Company's reportable segments is shown in the following table. The "Other" column includes corporate-related items and, as it relates to segment profit, income and expense not allocated to reportable segments. (in thousands) Retail Programs Service Brokerage Other Total Year Ended December 31, 1999: Total Revenues $123,527 $ 23,822 $ 14,936 $ 15,231 $ (1,103) $176,413 Investment income 1,856 1,187 221 355 (1,059) 2,560 Interest expense 1,136 - - - (452) 684 Depreciation and amortization 8,686 1,518 384 966 255 11,809 Income (loss) before income taxes 26,478 7,493 2,475 5,533 2,229 44,208 Total assets 151,226 56,908 6,172 32,362 (11,505) 235,163 Capital expenditures 2,799 504 346 193 1,094 4,936 Year Ended December 31, 1998: Total Revenues $105,504 $ 26,737 $ 14,025 $ 13,611 $ (930) $158,947 Investment income 1,689 1,684 207 358 (613) 3,325 Interest expense 844 - - 12 (287) 569 Depreciation and amortization 6,512 1,452 319 925 210 9,418 Income (loss) before income taxes 21,795 9,515 2,496 4,888 (725) 37,969 Total assets 127,532 59,686 5,421 29,850 9,640 232,129 Capital expenditures 3,227 666 383 223 61 4,560 Year Ended December 31, 1997: Total Revenues $ 89,929 $ 26,821 $ 12,333 $ 13,440 $ 978 $143,501 Investment income 1,293 1,904 183 421 440 4,241 Interest expense 124 - - 313 537 974 Depreciation and amortization 5,632 1,203 335 783 877 8,830 Income (loss) before income taxes 15,523 9,657 1,964 4,783 (943) 30,984 <PAGE 19> Total assets 113,883 58,505 4,178 29,470 65 206,101 Capital expenditures 1,789 563 259 283 21 2,915 Revenue from insurance policies underwritten by one insurance company represents approximately $24 million of the Company's consolidated revenues. All of the reported segments derive revenue from this insurance company. REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS To Brown & Brown, Inc. We have audited the accompanying consolidated balance sheets of Brown & Brown, Inc. and subsidiaries as of December 31, 1999 and 1998, and the related consolidated statements of income, shareholders' equity and cash flows for each of the three years in the period ended December 31, 1999. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Brown & Brown, Inc. and subsidiaries as of December 31, 1999 and 1998, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1999, in conformity with generally accepted accounting principles. /S/ ARTHUR ANDERSEN, LLP Orlando, Florida January 19, 2000