UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q

     (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITES EXCHANGE ACT OF 1934

                     For the period ended September 30, 2000
                               ------------------

                                     - OR -

          [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

       For the transition period from _______________ to _________________

                          Commission file number 1-6986
                                     ------

                      PUBLIC SERVICE COMPANY OF NEW MEXICO
                      ------------------------------------
             (Exact name of registrant as specified in its charter)

               New Mexico                                      85-0019030
               ----------                                      ----------
     (State or other jurisdiction of                        (I.R.S. Employer
     Incorporation of organization)                         Identification No.)

                 Alvarado Square, Albuquerque, New Mexico 87158
                 ----------------------------------------------
                    (Address of principal executive offices)
                                   (Zip Code)

                                 (505) 241-2700
                                 --------------
              (Registrant's telephone number, including area code)

                         ------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)

         Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes  X   No
                                              ---     ---

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

        Indicate the number of shares outstanding of each of the issuer's
classes of common stock, as of the latest practicable date.

      Common Stock-$5.00 par value                    39,082,599 shares
      ----------------------------                    -----------------
                  Class                        Outstanding at November 1, 2000





PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES

                                      INDEX


                                                                        Page No.
PART I.  FINANCIAL INFORMATION:

      Report of Independent Public Accountants.........................     3

   ITEM 1.  FINANCIAL STATEMENTS

      Consolidated Statements of Earnings -
      Three Months and Nine Months Ended September 30, 2000 and 1999...     4

      Consolidated Balance Sheets -
      September 30, 2000 and December 31, 1999.........................     5

      Consolidated Statements of Cash Flows -
      Nine Months Ended September 30, 2000 and 1999....................     7

      Notes to Consolidated Financial Statements.......................     8

   ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF
               FINANCIAL CONDITION AND RESULTS OF OPERATIONS...........    23

   ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT
               MARKET RISK.............................................    56

PART II.  OTHER INFORMATION:

   ITEM 1.  LEGAL PROCEEDINGS..........................................    57

   ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K...........................    60

Signature..............................................................    62



                                       2



                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS


To the Board of Directors and Stockholders
of Public Service Company of New Mexico:


We have reviewed the accompanying condensed consolidated balance sheet of PUBLIC
SERVICE COMPANY OF NEW MEXICO (a New Mexico  corporation) and subsidiaries as of
September  30,  2000,  and the  related  condensed  consolidated  statements  of
earnings for the three-month and nine-month periods ended September 30, 2000 and
1999, and the condensed consolidated statements of cash flows for the nine-month
periods ended September 30, 2000 and 1999.  These  financial  statements are the
responsibility of the company's management.

We conducted our review in accordance with standards established by the American
Institute  of  Certified  Public  Accountants.  A review  of  interim  financial
information consists principally of applying analytical  procedures to financial
data and making  inquiries of persons  responsible  for financial and accounting
matters. It is substantially less in scope than an audit conducted in accordance
with auditing  standards  generally accepted in the United States, the objective
of which is the  expression of an opinion  regarding  the  financial  statements
taken as a whole. Accordingly, we do not express such an opinion.

Based on our review, we are not aware of any material  modifications that should
be  made  to the  financial  statements  referred  to  above  for  them to be in
conformity with accounting principles generally accepted in the United States.

We have  previously  audited,  in accordance with auditing  standards  generally
accepted in the United States, the consolidated balance sheet as of December 31,
1999, and the related  consolidated  statements of earnings,  capitalization and
cash flows for the year then ended (not presented separately herein), and in our
report dated  January 26, 2000,  we  expressed an  unqualified  opinion on those
financial  statements.  In  our  opinion,  the  information  set  forth  in  the
accompanying  condensed  consolidated  balance  sheet as of December 31, 1999 is
fairly stated in all material  respects in relation to the consolidated  balance
sheet from which it has been derived.





                                    ARTHUR ANDERSEN LLP

Albuquerque, New Mexico
   November 10, 2000


                                       3


ITEM 1.  FINANCIAL STATEMENTS

                        PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                                 CONSOLIDATED STATEMENTS OF EARNINGS
                                             (Unaudited)



                                                      Three Months Ended     Nine Months Ended
                                                         September 30,          September 30,
                                                      --------------------  ----------------------
                                                         2000       1999       2000        1999
                                                      ---------   --------  ----------   ---------
                                                        (In thousands, except per share amounts)

                                                                             
Operating Revenues:
  Electric.........................................   $ 444,101    299,767  $  943,681   $ 697,073
  Gas..............................................      55,133     38,249     204,193     171,432
  Unregulated businesses...........................         243      2,588       1,935       6,288
                                                      ---------   --------  ----------   ---------
    Total operating revenues.......................     499,477    340,604   1,149,809     874,793
                                                      ---------   --------  ----------   ---------
Operating Expenses:
  Cost of energy sold..............................     316,519    180,730     664,636     399,093
  Energy production costs..........................      32,854     32,980     104,402     104,019
  Administrative and general.......................      36,926     42,079     102,683     112,707
  Depreciation and amortization....................      23,022     23,313      69,664      69,739
  Transmission and distribution costs..............      14,537     14,357      44,614      43,870
  Taxes, other than income taxes...................       9,103      9,652      25,234      27,821
  Income                                                 19,064      7,218      32,523      22,954
taxes............................................
                                                      ---------   --------  ----------   ---------
    Total operating expenses.......................     452,025    310,329   1,043,756     780,203
                                                      ---------   --------  ----------   ---------
    Operating income...............................      47,452     30,275     106,053      94,590
                                                      ---------   --------  ----------   ---------

Other Income and Deductions, Net of Tax............      15,569      8,455      29,827      20,867
                                                      ---------   --------  ----------   ---------
    Income before interest charges.................      63,021     38,730     135,880     115,457

Net interest charges...............................      16,108     17,329      49,029      52,754
                                                      ---------   --------  ----------   ---------
Net Earnings from Continuing Operations............      46,913     21,401      86,851      62,703

Cumulative Effect of a Change in
  Accounting Principle, Net of Tax.................          -          -           -        3,541
                                                      ---------   --------  ----------   ---------
Net Earnings.......................................      46,913     21,401      86,851      66,244
Preferred Stock Dividend Requirements..............         147        147         440         440
                                                      ---------   --------  ----------   ---------
Net Earnings Applicable to Common Stock............   $  46,766   $ 21,254  $   86,411   $  65,804
                                                      =========   ========  ==========   =========

Net Earnings per Common Share:

  Basic............................................     $  1.19   $   0.52  $     2.18   $    1.60
                                                      =========   ========  ==========   =========
  Diluted..........................................     $  1.18   $   0.52  $     2.17   $    1.60
                                                      =========   ========  ==========   =========
Dividends Paid per Share of Common Stock...........     $  0.20   $   0.20  $     0.60   $    0.60
                                                      =========   ========  ==========   =========


   The accompanying notes are an integral part of these financial statements.




                                       4





                      PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                                   CONSOLIDATED BALANCE SHEETS

                                                                        September 30, December 31,
                                                                           2000         1999
                                                                        ------------  -----------
                                                                         (Unaudited)
ASSETS                                                                        (In thousands)
- ------
                                                                                 
Utility Plant:
    Electric plant in service.........................................   $1,983,785   $1,976,009
    Gas plant in service..............................................      491,413      483,819
    Common plant in service and plant held for future use.............       69,469       69,273
                                                                         ----------   ----------
                                                                          2,544,667    2,529,101
    Less accumulated depreciation and amortization....................    1,135,175    1,077,576
                                                                         ----------   ----------
                                                                          1,409,492    1,451,525
    Construction work and progress....................................      162,239      104,934
    Nuclear fuel, net of accumulated amortization of
       $22,923 and $20,832............................................       27,221       25,923
                                                                         ----------   ----------
      Net utility plant...............................................    1,598,952    1,582,382
                                                                         ----------   ----------
Other Property and Investments:
    Other investments.................................................      468,615      483,008
    Non-utility property, net of accumulated
        depreciation of $1,555 and $1,261.............................        3,713        4,439
                                                                         ----------   ----------
      Total other property and investments............................      472,328      487,447
                                                                         ----------   ----------
Current Assets:
    Cash and cash equivalents.........................................      119,073      120,399
    Accounts receivables, net of allowance for
        uncollectible accounts of $5,796 and $12,504..................      217,102      147,746
    Other receivables.................................................       44,929       68,911
    Inventories.......................................................       33,718       33,064
    Regulatory assets.................................................        6,010       24,056
    Other current assets..............................................       22,393       11,862
                                                                         ----------   ----------
      Total current assets............................................      443,225      406,038
                                                                         ----------   ----------
Deferred Charges:
    Regulatory assets.................................................      227,134      195,898
    Prepaid benefit costs.............................................       17,619       16,126
    Other deferred charges............................................       32,922       35,377
                                                                         ----------   ----------
      Total current assets............................................      277,675      247,401
                                                                         ----------   ----------

                                                                         $2,792,180   $2,723,268
                                                                         ==========   ==========



                                       5






                                   PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                                                CONSOLIDATED BALANCE SHEETS


                                                                       September 30, December 31,
                                                                           2000         1999
                                                                        -----------  -----------
                                                                        (Unaudited)
CAPITALIZATION AND OTHER LIABILITIES                                        (In thousands)
- ------------------------------------
                                                                               
Capitalization:
    Common stockholders' equity:
       Common stock.................................................... $  195,588   $  203,517
       Additional paid-in capital......................................    432,250      453,393
       Accumulated other comprehensive income, net of tax..............      1,472        2,352
       Retained earnings...............................................    290,718      227,829
                                                                        -----------  -----------

          Total common stockholders' equity............................    920,028      887,091
    Minority interest..................................................     12,211       12,771
    Cumulative preferred stock without mandatory
         Redemption requirements.......................................     12,800       12,800
    Long-term debt, less current maturities............................    953,808      988,489
                                                                        -----------  -----------
          Total capitalization.........................................  1,898,847    1,901,151
                                                                        -----------  -----------
Current Liabilities:
    Accounts payable...................................................    171,653      150,645
    Accrued interest and taxes.........................................     55,299       34,237
    Other current liabilities..........................................     68,256       60,948
                                                                        -----------  -----------
          Total current liabilities....................................    295,208      245,830
                                                                        -----------  -----------
Long-Term Liabilities:
  Accumulated deferred income taxes....................................    150,242      153,179
  Accumulated deferred investment tax credits..........................     48,639       50,996
  Regulatory liabilities...............................................     68,690       88,497
  Regulatory liabilities related to accumulated deferred income tax....     15,091       15,091
  Accrued postretirement benefit costs.................................     12,046        8,945
  Other liabilities....................................................    303,417      259,579
                                                                        -----------  -----------
     Total long-term liabilities.......................................    598,125      576,287
                                                                        -----------  -----------
Commitments and Contingencies..........................................
                                                                             -            -
                                                                        -----------  -----------
                                                                        $2,792,180   $2,723,268
                                                                        ===========  ===========


   The accompanying notes are an integral part of these financial statements.




                                       6





                      PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                              CONSOLIDATED STATEMENTS OF CASH FLOWS
                                           (Unaudited)
                                        Nine Months Ended
                                                                                 September 30,
                                                                              -------------------
                                                                                2000      1999
                                                                              --------   --------
                                                                                   (In thousands)
                                                                                   
Cash Flows From Operating Activities:
  Net earnings.............................................................   $ 86,851   $ 66,244
  Adjustments to reconcile net earnings to net cash flows
    from operating activities:
      Depreciation and amortization........................................     77,728     78,447
      Gain on cumulative effect of a change in accounting principle........       -        (5,862)
      Other, net...........................................................    (15,531)    (3,691)
      Changes in certain assets and liabilities:
        Accounts receivables...............................................    (69,350)   (31,181)
        Other assets.......................................................     40,416     25,087
        Accounts payable...................................................     20,997      2,310
        Other liabilities..................................................     26,652     18,048
                                                                              ---------  ---------
        Net cash flows provided from operating activities..................    167,763    149,402
                                                                              ---------  ---------
Cash Flows From Investing Activities:
  Utility plant additions..................................................    (97,738)   (60,881)
  Return on PVNGS lease obligation bonds...................................     16,668     16,903
  Other investing..........................................................     (2,506)    23,301
                                                                              ---------  ---------
        Net cash flows used from investing activities......................    (83,576)   (20,677)
                                                                              ---------  ---------
Cash Flows From Financing Activities:
  Repayments...............................................................    (32,800)   (58,200)
  Common stock repurchase..................................................    (27,875)   (17,655)
  Dividends paid...........................................................    (24,275)   (24,895)
  Other financing..........................................................       (563)      (635)
                                                                              ---------  ---------
        Net cash flows used in financing activities........................    (85,513)  (101,385)
                                                                              ---------  ---------

Decrease in Cash and Cash Equivalents......................................     (1,326)    27,340
Beginning of Period........................................................    120,399     61,280
                                                                              ---------  ---------
End of Period..............................................................   $119,073   $ 88,620
                                                                              =========  =========
Supplemental Cash Flow Disclosures:
  Interest paid............................................................   $ 50,393   $ 60,392
                                                                              =========  =========
  Income taxes paid, net ..................................................   $ 25,922   $ 27,525
                                                                              =========  =========
  Acquired DOE pipeline in exchange for transportation services............   $   -      $  3,100
                                                                              =========  =========

   The accompanying notes are an integral part of these financial statements.




                                       7



              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(1)      Accounting Policies and Responsibilities for Financial Statements

In the  opinion of  management  of Public  Service  Company  of New Mexico  (the
"Company"),  the accompanying interim consolidated  financial statements present
fairly the Company's  financial  position at September 30, 2000 and December 31,
1999, the  consolidated  results of its operations for the three months and nine
months ended  September 30, 2000 and the  consolidated  statements of cash flows
for the nine months ended September 30, 2000.  These statements are presented in
accordance  with the rules and  regulations of the United States  Securities and
Exchange  Commission  ("SEC").  Accordingly,  they are  unaudited,  and  certain
information and footnote  disclosures  normally included in the Company's annual
consolidated  financial  statements have been condensed or omitted, as permitted
under the applicable rules and regulations.  Readers of these statements  should
refer to the  Company's  audited  consolidated  financial  statements  and notes
thereto  for the year  ended  December  31,  1999,  which  are  included  on the
Company's  Annual Report on Form 10-K for the year ended  December 31, 1999. The
results of operations presented in the accompanying financial statements are not
necessarily representative of operations for an entire year.

Certain  amounts in the 1999  consolidated  financial  statements and notes have
been reclassified to conform to the 2000 financial statement presentation.

(2)      Segment Information

The Company has three principal business segments.  The utility segment consists
of three major  business lines that include the Electric  Service  Business Unit
("Distribution"),   Transmission  Service  Business  Unit  ("Transmission")  and
Natural Gas Distribution and Transmission  Business Unit ("Gas"). The Generation
business segment includes the Company's physical electric generation  operations
as well as the Company's electric trading  operations.  The unregulated  segment
consists of the operations of Avistar, Inc. and certain corporate administrative
functions.  Intersegment  revenues are  determined  based on a formula  mutually
agreed  upon  between  affected  segments  and are not  based on  market  rates.
Intersegment revenues are eliminated for consolidated purposes.



                                       8


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(2)      Segment Information (Continued)

Summarized  financial  information by business  segment for the three months and
nine months ended September 30, 2000 and 1999 is as follows:



                                                       Utility
                                 ------------------------------------------------
                                 Distribution   Transmission    Gas         Total     Generation   Unregulated   Consolidated
                                 ------------   ------------    ---         -----     ----------   -----------   ------------
                                                                        (In thousands)
Three Months Ended:
- ------------------
2000:
                                                                                             
Operating revenues:
   External customers.............  $ 145,284      $ 4,686   $ 55,133     $ 205,103     $294,131      $   243     $ 499,477
   Intersegment revenues..........          -        8,091          -         8,091       90,638            -        98,729
Depreciation and amortization.....      5,993        2,096      4,989        13,078        9,938            6        23,022
Interest income (loss)............        325            3        137           465       (1,529)         830          (234)
Net interest charges..............      3,297        1,045      2,645         6,987        9,013          108        16,108
Income tax expense (benefit)
  From continuing operations......      8,603          982     (2,163)        7,422        4,520       (3,610)        8,332
Operating income (loss)...........     16,377        2,575      2,862        21,814       32,461       (6,823)       47,452
Segment net income (loss).........     13,882        1,530      3,921        19,333       37,705      (10,125)       46,913

Total assets......................    574,324      194,588    419,579     1,188,491    1,447,513      156,176     2,792,180
Gross property additions..........     16,134          272     13,350        29,756                      (511)       46,850
                                                                                         17,605

1999:
Operating revenues:
   External customers.............  $ 143,442     $  4,120   $ 38,249     $ 185,811     $152,205     $  2,588      $ 340,604
   Intersegment revenues..........          -        7,450          -         7,450       88,751            -         96,201
Depreciation and amortization.....      5,732        2,057      4,830        12,619       10,175          519         23,313
Interest income...................         28            1        559           588       10,133        1,757         12,478
Net interest charges..............      3,999        1,119      3,008         8,126        8,961          242         17,329
Income tax expense (benefit)
  from continuing operations......      6,969          564     (1,836)        5,697           330      (4,081)         1,946
Operating income (loss)...........     14,706        2,055       (218)       16,543       17,099       (3,367)        30,275
Segment net income (loss).........     10,699          917     (2,993)        8,623       13,768         (990)        21,401

Total assets......................    571,252      185,569    403,818     1,160,639    1,254,341      160,394      2,575,374
Gross property additions..........      7,116        3,576      6,626        17,318        3,442          326         21,086



                                       9

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(2)      Segment Information (Continued)


                                                       Utility
                                 ------------------------------------------------
                                 Distribution   Transmission    Gas         Total     Generation   Unregulated   Consolidated
                                 ------------   ------------    ---         -----     ----------   -----------   ------------
                                                                        (In thousands)
Nine Months Ended:
- -----------------
2000:
                                                                                             
Operating revenues:
   External customers.............   $393,534     $ 12,500    $204,193    $ 610,227    $ 537,647    $  1,935      $1,149,809
   Intersegment revenues..........          -       21,952           -       21,952      245,330           -         267,282
Depreciation and amortization.....     18,298        6,303      14,870       39,471       30,175          18          69,664
Interest income (loss)............        715            6         384        1,105       29,697       5,151          35,953
Net interest charges..............     10,001        3,194       8,380       21,575       27,041         413          49,029
Income tax expense (benefit)
  From continuing operations......     20,825        2,023         716       23,564        1,738     (12,442)         12,860
Operating income (loss)...........     41,854        6,453      12,941       61,248       63,031     (18,226)        106,053
Segment net income (loss).........     32,439        3,229       8,585       44,253       62,034     (19,436)         86,851

Total assets......................    574,324      194,588     419,579    1,188,491    1,447,513     156,176       2,792,180
Gross property additions..........     33,592        4,751      24,562       62,905       34,821       2,342         100,068

1999:
Operating revenues:
   External customers.............   $405,816     $ 11,632    $171,432    $ 588,880    $279,625     $  6,288       $ 874,793
   Intersegment revenues..........          -       22,351           -       22,351     245,919            -         268,270
Depreciation and amortization.....     17,054        6,183      14,234       37,471      30,708        1,560          69,739
Interest income...................         44            4         954        1,002      30,966        4,880          36,848
Net interest charges..............     11,939        3,664       9,238       24,841      27,170          743          52,754
Income tax expense (benefit)
  from continuing operations......     19,784        1,873       1,019       22,676      (5,944)      (8,685)          8,047
Operating income (loss)...........     42,711        6,751      10,710       60,172      44,149       (9,731)         94,590
Segment net income (loss).........     30,384        3,024         983       34,391      36,007       (7,695)         62,703

Total assets......................    571,252      185,569     403,818    1,160,639   1,254,341      160,394       2,575,374
Gross property additions..........     20,120        8,631      17,291       46,042      13,650        1,216          60,908




                                       10



              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


(3)     Comprehensive Income



                                                    Three Months Ended   Nine Months Ended
                                                       September 30,       September 30,
                                                    ------------------  -------------------
                                                     2000       1999      2000      1999
                                                    --------  --------  --------  ---------
                                                                (In thousands)

                                                                       
Net Earnings....................................    $46,913   $21,401    $86,851   $ 66,244
                                                    --------  --------  --------  ---------
Other Comprehensive Income, net of tax:
  Unrealized gain (loss) on securities:
  Unrealized holding gains arising during
    the period..................................        695       154     2,081      1,826
   Less reclassification adjustment for gains
      Included in net income....................     (1,013)   (1,065)   (2,961)    (3,226)
                                                    --------  --------  --------  ---------
   Total Other Comprehensive Income (Loss)......       (318)     (911)     (880)    (1,400)
                                                    --------  --------  --------  ---------
Total Comprehensive Income......................    $46,595   $20,490   $85,971   $ 64,844
                                                    ========  ========  ========  =========


The Company's investments held in grantor trusts for nuclear decommissoning and
certain   retirement   benefits  are  classified  as   available-for-sale,   and
accordingly unrealized holding gains and losses are recognized as a component of
comprehensive  income.  Realized gains and losses are included in earnings.  All
components  of  comprehensive  income are  recorded,  net of any tax  benefit or
expense.  A  deferred  asset  or  liability  is  established  for the  resulting
temporary difference.

(4)      Financial Instruments

The Company uses derivative financial instruments in limited instances to manage
risk as it relates to changes in natural  gas and  electric  prices and  adverse
market changes for investments held by the Company's various trusts. The Company
also uses certain  derivative  instruments  for bulk power  electricity  trading
purposes in order to take  advantage of  favorable  price  movements  and market
timing activities in the wholesale power markets.

The  Company  is  exposed to credit  losses in the event of  non-performance  or
non-payment by  counterparties.  The Company uses a credit management process to
assess and monitor  the  financial  conditions  of  counterparties.  To date the
Company has not incurred a significant  credit loss.  The Company's  credit risk
with its largest counterparty as of September 30, 2000 was $7.1 million.



                                       11


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(4)      Financial Instruments (Continued)

Natural Gas Contracts

Pursuant  to a 1997  order  issued by the  NMPUC,  predecessor  to the PRC,  the
Company has previously  entered into swaps to hedge certain  portions of natural
gas supply  contracts in order to protect the  Company's  natural gas  customers
from the risk of adverse  price  fluctuations  in the natural  gas  market.  The
financial  impact  of all hedge  gains and  losses  from  swaps are  recoverable
through  the  Company's  purchased  gas  adjustment  clause as deemed  prudently
incurred by the PRC. As a result,  earnings were not affected by gains or losses
generated  by these  instruments.  The  Company  hedged 40% of its  natural  gas
deliveries during the 1998-1999 heating season. Less than 15.5% of the 1998-1999
heating  season  portfolio was hedged using  financial  hedging  contracts.  The
Company hedged a portion of its 1999-2000  heating  season gas supply  portfolio
through the use of both physical and financial  hedging tools. Less than 9.1% of
the Company's  1999-2000  heating  season  portfolio was hedged using  financial
hedging contracts. The 1999-2000 heating season hedges were completed in January
2000.

The  Company  contracted  for gas price  caps,  a type of hedge,  to protect its
natural  gas  customers  from price risk  during the  2000-2001  heating  season
through the use of financial hedging tools. Pursuant to the PRC's final order on
November 7, 2000,  the Company will limit its  financial  hedging  strategy to a
cost of $5 million during this heating  season.  The Company will recover the $5
million in hedging costs during the months of October and November 2000 in equal
$2.5 million  allotments  as a component of the PGAC.  The Company has purchased
options which will effectively cap the purchased gas price at a weighted average
price of $5.62 per MMBTU  for its  normal  winter  purchases  for the  months of
December and January.

Fuel Hedging

The Company's  Generation  Operations commenced a program to reduce its exposure
to  fluctuations  in prices for gas and oil purchases  used as a fuel source for
some of its generation.  The Generation  Operations  purchased futures contracts
for a portion of its  anticipated  natural  gas needs in the third  quarter  and
fourth  quarter.  The futures  contracts cap the Company's  natural gas purchase
prices  at $3.70 to $3.99  per  MMBTU  and  have a  notional  principal  of $4.5
million.  Simultaneously,  a  delivery  location  basis swap was  purchased  for
quantities  corresponding  to the futures  quantities  to protect  against price
differential  changes at the specific  delivery  points.  A portion of financial
instruments  settled in the third quarter and the  remaining  will settle in the
fourth  quarter.  The Company is accounting  for these  transactions  as hedges;



                                       12


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(4)      Financial Instruments (Continued)

accordingly,  gains and losses  related to these  transactions  are deferred and
recognized in earnings as an adjustment to its cost of fuel.

Electricity Trading Contracts

To take advantage of market opportunities  associated with the purchase and sale
of electricity, the Company's wholesale power operation periodically enters into
derivative financial instrument contracts.  In addition, the Company enters into
forward physical contracts and physical options.  The Company generally accounts
for these  financial  instruments  as trading  activities  under the  accounting
guidelines  set forth under The Emerging  Issues Task Force  ("EITF")  Issue No.
98-10,  although  at times the  Company  may enter  into  contracts  that it may
designate as hedges. As a result, all open contracts are marked to market at the
end of each period.  The  physical  contracts  are  subsequently  recognized  as
revenues  or  purchased  power when the actual  physical  delivery  occurs.  The
Company implemented EITF Issue No. 98-10 as of January 1, 1999 and recorded as a
cumulative  effect of a change in accounting  principle a gain of  approximately
$3.5  million,  net of taxes,  or $0.09 per common  share,  on net open physical
electricity purchases and sales commitments considered to be trading activities.

Through September 30, 2000, the Company's  wholesale electric trading operations
settled  trading  contracts for the sale of  electricity  that  generated  $71.7
million of electric  revenues  by  delivering  1,810  million  KWh.  The Company
purchased  $64.6  million or 1,668 million KWh of  electricity  to support these
contractual sale and other open market sales opportunities.

As of September 30, 2000, the Company had open trading contract positions to buy
$9.9 million and to sell $13.7  million of  electricity.  At September 30, 2000,
the Company had a gross  mark-to-market  gain (asset  position) on these trading
contracts of $14.1 million and gross mark-to-market loss (liability position) of
$15.8  million,  with  net  mark-to-market  loss  (liability  position)  of $1.7
million.  The  mark-to-market  valuation is  recognized in earnings each period.
Although the Company has  classified  these  contracts  as trading,  the Company
expects to cover its net open contract  positions with its own excess generating
capacity which is not marked-to-market.



                                       13



              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(4)      Financial Instruments (Continued)

The  Company's  wholesale  power  marketing  operations,   including  both  firm
commitments  and  trading  activities,  are  managed  through  an  asset  backed
strategy,  whereby the  Company's  aggregate net open position is covered by its
own excess generation capabilities. The Company is exposed to market risk if its
generation   capabilities   were  disrupted  or  if  its   jurisdictional   load
requirements  were greater  than  anticipated.  If the Company were  required to
cover all or a portion of its net open contract position,  it would have to meet
its  commitments   through  market   purchases.   The  Company's   value-at-risk
calculation  considers this exposure (see Item 3.  Quantitative  and Qualitative
Disclosure About Market Risk).

Hedge of Trust Assets

The Company has about $44 million  invested in domestic stocks in various trusts
for nuclear decommissioning,  executive retirement and retiree medical benefits.
The Company uses  financial  derivatives  based on the Standard & Poor's ("S&P")
500 Index to limit  potential  loss on these  investments  due to adverse market
fluctuations.  The options are structured as a collar,  protecting the portfolio
against  losses beyond a certain  amount and balancing the cost of that downside
protection  by foregoing  gains above a certain  level.  If the S&P 500 Index is
within the specified  range when the option contract  expires,  the Company will
not be obligated to pay, nor will the Company have the right to receive cash. In
February 2000,  certain  contracts  were  terminated.  The Company  recognized a
realized gain of $2.4 million (pre-tax) on these terminations. Subsequently, the
Company entered into similar contracts which expire on June 15, 2001. In October
2000,  certain of these contracts were terminated.  These new contracts increase
the downside  protection  and further  limit the upside  gain.  The Company will
recognize a realized  gain of $0.3  million in the fourth  quarter.  The Company
entered into  similar  contracts  which  expire on June 15, 2001.  For the three
months ended September 30, 2000, the Company  recorded net unrealized  losses of
$0.5 million  (pre-tax) on the market value of its options.  For the nine months
ended  September 30, 2000, the market value of its options  remained  unchanged.
The net effect of the collar instruments for the nine months ended September 30,
2000 was a net pre-tax gain of $2.4 million.


                                       14



              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(5)    Earnings Per Share

In accordance with SFAS No. 128,  Earnings per Share, dual presentation of basic
and diluted earnings per share has been presented in the Consolidated Statements
of Earnings.  The following  reconciliation  illustrates the impact on the share
amounts of  potential  common  shares and the  earnings  per share  amounts  for
September 30 (in thousands, except per share data):



                                                               Three Months Ended         Nine Months Ended
                                                                  September 30,             September 30,
                                                                 2000        1999         2000         1999
                                                              ----------- -----------  -----------  -----------
Basic:
                                                                                          
Net Earnings from Continuing Operations.....................    $ 46,913    $ 21,401     $ 86,851     $ 62,703
Cumulative Effect of a Change in Accounting
   Principle, net of tax ...................................                                             3,541
                                                              ----------- -----------  -----------  -----------
Net Earnings................................................      46,913      21,401       86,851       66,244
Preferred Stock Dividend Requirements.......................         147         147          440          440
                                                              ----------- -----------  -----------  -----------
Net Earnings Applicable to Common Stock.....................    $ 46,766    $ 21,254     $ 86,411     $ 65,804
                                                              =========== ===========  ===========  ===========
Average Number of Common Shares Outstanding.................      39,363      40,774       39,623       41,127
                                                              =========== ===========  ===========  ===========
Net Earnings per Common Share:
  Earnings from continuing operations.......................        1.19        0.52         2.18         1.51
  Cumulative effect of a change in accounting principle.....          -           -            -          0.09
                                                              ----------- -----------  -----------  -----------
Net Earnings per Common Share (Basic).......................    $   1.19    $   0.52     $   2.18     $   1.60
                                                              =========== ===========  ===========  ===========
Diluted:
Net Earnings Applicable to Common Stock
  Used in basic calculation.................................    $ 46,766    $ 21,254     $ 86,411     $ 65,804
                                                              =========== ===========  ===========  ===========

Average Number of Common Shares Outstanding.................      39,363      40,774       39,623       41,127
Diluted effect of common stock equivalents (a)..............         288          92          125           74
                                                              ----------- -----------  -----------  -----------
Average common and common equivalent shares
  Outstanding..............................................       39,651      40,866       39,748       41,201
                                                              =========== ===========  ===========  ===========

Net Earnings per Common Share:
  Earnings from continuing operations.......................    $   1.18    $   0.52     $   2.17     $   1.51
  Cumulative effect of a change in accounting principle.....          -           -            -          0.09
                                                              ----------- -----------  -----------  -----------
Net Earnings per Share of Common Stock (Diluted)............    $   1.18    $   0.52     $   2.17     $   1.60
                                                              =========== ===========  ===========  ===========

(a)  Excludes  the  effect of average  anti-dilutive  common  stock  equivalents
     related  to  out-of-the-money  options  of 92,949  and 37,838 for the three
     months  ended 2000 and 1999,  respectively  and  140,448 and 52,446 for the
     nine months ended 2000 and 1999, respectively.



                                       15




              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)      Commitments and Contingencies

New Customer Billing System

On November 30, 1998, the Company implemented a new customer billing system. Due
to a significant  number of problems  associated with the  implementation of the
new billing  system,  the Company was unable to generate  appropriate  bills for
certain of its  customers  through  the first  quarter of 1999 and was unable to
analyze delinquent accounts until November 1999.

As a result of the delay of normal collection activities, the Company incurred a
significant  increase  in  delinquent  accounts,  many of  which  occurred  with
customers that no longer have active accounts with the Company. As a result, the
Company significantly increased its bad debt accrual throughout 1999.

The following is a summary of the  allowance for doubtful  accounts for the nine
months ended September 30, 2000 and the year ended December 31, 1999:

                                                     September 30,  December 31,
                                                         2000           1999
                                                     -------------  -----------

 Allowance for doubtful accounts, beginning
   of year.........................................   $ 12,504       $    836
 Bad debt accrual..................................      5,022         11,496

 Less:  Write-off (adjustments) of uncollectible
   Accounts........................................     11,730           (172)
                                                      --------      ----------
 Allowance for doubtful accounts, end of period ...   $  5,796       $ 12,504
                                                      ========      ==========

The Company  continues to analyze its  delinquent  accounts  resulting  from the
problems  associated with the implementation of the new customer billing system.
As a  result,  the  Company  has  determined  that  $11.7  million  of  customer
receivable  will  not  be  collectible.  Based  upon  information  available  at
September 30, 2000, the Company believes the allowance for doubtful  accounts of
$5.8 million is adequate for potential uncollectible accounts.


                                       16


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)    Commitments and Contingencies (Continued)

Asset Acquisition and Related Agreements

The  Company  and  Tri-State  Generation  and  Transmission  Association,   Inc.
("Tri-State")  entered  into an asset sale  agreement  dated  September 9, 1999,
pursuant  to  which  Tri-State  agreed  to sell to the  Company  certain  assets
acquired by Tri-State as the result of Tri-State's  merger with Plains  Electric
Generation and Transmission Cooperative, Inc. ("Plains") consisting primarily of
transmission assets, a fifty percent interest in an inactive power plant located
near  Albuquerque,  and an office  building.  The purchase  price was originally
$13.2  million,  subject  to  adjustment  at  the  time  of  closing,  with  the
transaction  to close in two  phases.  On July 1,  2000,  the  first  phase  was
completed,  and the Company  acquired  the 50 percent  ownership in the inactive
power  plant  and  the  office  building.  The  second  phase  relating  to  the
transmission assets is expected to close by the end of 2000.

In addition,  on July 1, 2000,  the Company  advanced  $11.8 million to a former
Plains  cooperative member as part of an agreement for the Company to become the
cooperative's  power  supplier.  Approximately  $4.5  million  of  this  advance
represents  an  inducement  for entering  into a 10 year power sales  agreement.
Accordingly,  the Company  has  expensed  this amount in the third  quarter as a
business  development  cost.  The remaining  $7.5 million will be repaid over 10
years. If the cooperative terminates the contract early, the whole $11.8 million
advance must be repaid to the Company.

Power Purchase Agreement

On October 4, 1996, the Company  entered into a power purchase  contract for the
rights to the output of a new gas-fired-generating plant located in Albuquerque,
NM. On July 13, 2000, the plant went into operation. The power purchase contract
provides the Company an  additional  132 megawatts of  electricity  on demand to
help meet peak needs for twenty  years with an option to renew the  contract for
an additional five years. Under the terms of the contract,  the Company will pay
a monthly  capacity  charge,  which is subject to adjustment for inflation.  The
energy purchase price under the contract is based on cost plus a margin.

Stock Repurchase

On  August  8,  2000,  the  Company's  Board  of  Directors  approved  a plan to
repurchase  up to $35 million of the  Company's  common stock through the end of
the first  quarter of 2001. As of September  30, 2000,  the Company  repurchased
453,100 shares of its outstanding common stock at a cost of $9.8 million.


                                       17


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)    Commitments and Contingencies (Continued)

San Juan Coal Contract

On August 31, 2000, the Company,  negotiated an agreement with the coal supplier
for San Juan  Generating  Station  ("SJGS").  Under the  terms of the  agreement
between the Company,  San Juan Coal Company  ("SJCC") and Tucson  Electric Power
Company ("TEP"),  which also owns a portion of the generating station, SJCC will
replace  the two  surface  mining  operations  that now  supply the plant with a
single  underground  mine  located  on the site of one of the  existing  surface
mines. In addition to the closure of the surface mines, the Company and TEP will
no  longer  require  the  coal  transportation  services  provided  by San  Juan
Transportation Company ("SJTC").

Nuclear Decommissioning Trust

As previously  reported,  in 1998,  the Company and the trustee of the Company's
master  decommissioning  trust sued several companies and individuals,  in State
District  Court in Santa Fe County,  for the  under-performance  of a  corporate
owned life  insurance  program.  The  program  was used to fund a portion of the
Company's nuclear decommissioning obligations for its 10.2% interest in PVNGS.

In August,  1999, the Company filed an interlocutory  appeal of one of the trial
court's  decisions  regarding  discovery to the New Mexico Court of Appeals.  On
June 22, 2000, the Court issued an opinion agreeing with the Company's  argument
and  reversed the trial court.  Subsequently,  the parties  reached a settlement
agreement  under  which the  complaint  and  counterclaim  were  dismissed  with
prejudice  on  September  5, 2000 and the  Company and  trustee  received  $13.8
million in settlement proceeds.

Gas Rate Orders

On October  24,  2000,  the PRC issued a final  order  approving  a  stipulation
negotiated  in the third  quarter  between  the  Company and the PRC staff which
resolved all issues  raised by the two remanded gas rate cases.  The final order
adds  approximately  $1.2 million to the Company's revenues in the final quarter
of 2000,  $4.7  million in 2001,  and $3.9  million  in 2002.  The  Company  has
reversed  certain  reserves  against costs recovered in the settlement that were
recorded  against  earnings  at the  time  of the  original  regulatory  orders,
resulting  in a one-time  pre-tax  gain of $4.6  million.  This  amount  will be
collected from customers in rates over the next 12 years.


                                       18


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)    Commitments and Contingencies (Continued)

Other

There are various claims and lawsuits pending against the Company and certain of
its  subsidiaries.  The  Company  is also  subject to  Federal,  state and local
environmental  laws  and  regulations,  and is  currently  participating  in the
investigation  and  remediation of certain sites.  In addition,  the Company has
periodically  entered into  financial  commitments  in connection  with business
operations.  It is not possible at this time for the Company to determine  fully
the effect of all litigation on its consolidated financial statements.  However,
the Company has recorded a liability  where such litigation can be estimated and
where an outcome is  considered  probable.  The Company does not expect that any
known lawsuits, environmental costs and commitments will have a material adverse
effect on its financial condition or results of operations.

(7)    New and Proposed Accounting Standards

Decommissioning: The Staff of the Securities and Exchange Commission ("SEC") has
questioned certain of the current accounting  practices of the electric industry
regarding the recognition,  measurement and  classification  of  decommissioning
costs for  nuclear  generating  stations  in  financial  statements  of electric
utilities.  In February 2000, the Financial  Accounting Standards Board ("FASB")
issued an exposure draft regarding  Accounting for  Obligations  Associated with
the  Retirement of Long-Lived  Assets  ("Exposure  Draft").  The Exposure  Draft
requires the  recognition of a liability for an asset  retirement  obligation at
fair  value.  In  addition,  present  value  techniques  used to  calculate  the
liability must use a credit adjusted  risk-free rate.  Subsequent  remeasures of
the liability would be recognized using an allocation approach.  The Company has
not yet determined the impact of the Exposure Draft.

EITF Issue 99-14, Recognition of Impairment Losses on Firmly Committed Executory
Contracts:  The EITF has added an issue to its agenda to address  impairment  of
leased assets. A significant  portion of the Company's nuclear generating assets
are held under operating  leases.  Based on the alternative  accounting  methods
being explored by the EITF, the related  financial impact of the future adoption
of EITF Issue No. 99-14 should not have a material  adverse effect on results of
operations.  However,  a complete  evaluation of the  financial  impact from the
future  adoption  of EITF  Issue No.  99-14  will be  undeterminable  until EITF
deliberations are completed and stranded cost recovery issues are resolved.



                                       19

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(7)    New and Proposed Accounting Standards (Continued)

Statement of Financial  Accounting  Standards No. 133, Accounting for Derivative
Instruments  and  Hedging   Activities,   ("SFAS  133"):  SFAS  133  establishes
accounting  and  reporting  standards  requiring  derivative  instruments  to be
recorded in the balance  sheet as either an asset or  liability  measured at its
fair value.  SFAS 133 also requires that changes in the derivatives'  fair value
be recognized  currently in earnings unless specific hedge  accounting  criteria
are met. Special  accounting for qualifying  hedges allows  derivative gains and
losses to offset related results on the hedged item in the income statement, and
requires  that a company  must  formally  document,  designate,  and  assess the
effectiveness of transactions that receive hedge accounting.  In June 1999, FASB
issued SFAS 137 to amend the  effective  date for the  compliance of SFAS 133 to
January 1, 2001. In June 2000,  the FASB issued SFAS 138 that  provides  certain
amendments to SFAS 133. The  amendments,  among other things,  expand the normal
sales and purchases  exception to contracts that implicitly or explicitly permit
net  settlement  and contracts  that have a market  mechanism to facilitate  net
settlement.  The  expanded  exception  excludes  a  significant  portion  of the
Company's  contracts that  previously  would have required  valuation under SFAS
133. The Company has identified all financial  instruments currently existing in
the Company in  compliance  with the  provisions  of SFAS 133 and SFAS 138. As a
result  of the  SFAS  138  amendment  to SFAS  133 and the  internal  review  of
contracts,  the  Company  does not  believe  that the impact of SFAS 133 will be
material  as most of the  Company's  derivative  instruments  result in physical
delivery or are marked-to-market under EITF 98-10.

(8)    Subsequent Event

On November 9, 2000 the Company and Western Resources,  Inc. (Western Resources)
announced that both companies'  boards of directors  approved an agreement under
which the Company will acquire the Western Resources electric utility operations
in a tax-free, stock-for-stock transaction.

Under the terms of the  agreement,  the  Company and  Western  Resources,  whose
utility operations consist of its Kansas Power and Light division and Kansas Gas
and Electric subsidiary,  will both become subsidiaries of a new holding company
to be named at a future date.  Prior to the  consummation  of this  combination,
Western Resources will reorganize all of its non-utility  assets,  including its
85 percent stake in Protection One and its 45 percent  investment in ONEOK, into
Westar Industries which will be spun off to Western Resources' shareholders.


                                       20



              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(8)    Subsequent Event (Continued)

The new  holding  company  will  issue 55  million  of its  shares,  subject  to
adjustment, to Western Resources' shareholders and Westar Industries. Before any
adjustments,   the  new  company  will  have  approximately  95  million  shares
outstanding,  of which  approximately  42.1  percent will be owned by former the
Company  shareholders and 57.9 percent will be owned by former Western Resources
shareholders and Westar Industries.  Westar Industries will receive a portion of
such shares in repayment of a $234 million obligation  currently owed by Western
Resources to Westar Industries.

Based on the Company's average closing price over the last ten days prior to the
announcement of $27.325 per share,  the indicated  equity  consideration  of the
transaction is approximately $1.503 billion,  including conversion of the Westar
Industries  obligation.  In  addition,  the  new  holding  company  will  assume
approximately  $2.939 billion of existing Western  Resources'  debt,  giving the
transaction an aggregate  enterprise value of approximately  $4.442 billion. The
new holding company will have a total  enterprise  value of  approximately  $6.5
billion ($2.6 billion in equity; $3.9 billion in debt and preferred stock).

The transaction will be accounted for as a reverse acquisition by the Company as
Western Resources shareholders will receive the majority of the voting interests
in the new holding company.  For accounting  purposes Western  Resources will be
treated as the acquiring entity. Accordingly,  all of the assets and liabilities
of the Company  will be recorded at fair value in the  business  combination  as
required by the purchase  method of accounting.  In addition,  the operations of
the Company will be reflected  in the reported  results of the combined  company
only from the date of acquisition.

The companies  expect the  transaction to be completed  within the next 12 to 15
months.  The new holding  company  will serve over one million  retail  electric
customers  and 400,000  retail gas  customers  in New Mexico and Kansas and will
have generating  capacity of more than 7,000 megawatts.  The transaction exceeds
the Company's  stated goal of doubling its generation  capacity and tripling its
power sales more than three years ahead of schedule.  The transaction  will also
make the new company a leading  energy  supplier  in the Western and  Midwestern
wholesale markets.

The rationale for this  transaction is the  acceleration of the Company's proven
growth strategy, consistent with its targeted 10 percent annual average earnings
growth. The Company expects only modest cost savings and does not have a present
intention to have significant  involuntary  workforce  reductions as a result of
the  transaction.  The new holding  company will seek to minimize any  workforce
effects through reduced hiring,  attrition,  and other appropriate measures. All
existing labor agreements will be honored.


                                       21


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(8)      Subsequent Event (Continued)

In the transaction,  each Company share will be exchanged on a one-for-one basis
for shares in the new holding  company.  Each  Western  Resources  share will be
exchanged for a fraction of a share of the new company. This exchange ratio will
be finalized at closing,  depending on the impact of certain  adjustments to the
transaction consideration.  Since Western Resources and Westar Industries remain
committed to reducing Western  Resources' net debt balance prior to consummation
of the  transaction,  they have agreed with the Company on a mechanism to adjust
the transaction  consideration based on additional equity  contributions.  Under
this  mechanism,  Western  Resources  could  undertake  certain  activities  not
affecting the utility  operations to reduce the net debt balance of the utility.
The effect of such  activities  would be to  increase  the number of new holding
company  shares to be issued to all Western  Resources  shareholders  (including
Westar  Industries) in the transaction.  In addition,  Westar Industries has the
option of making additional equity infusions into Western Resources that will be
used to reduce the  utility's  net debt  balance  prior to  closing.  Up to $407
million of such equity infusions may be used to purchase  additional new holding
company common and convertible preferred stock.

At closing,  Jeffrey E. Sterba, present chairman,  president and chief executive
officer of the Company,  will become  chairman,  president  and chief  executive
officer of the new  holding  company,  and David C.  Wittig,  present  chairman,
president  and  chief  executive  officer  of  Western  Resources,  will  become
chairman,  president and chief executive officer of Westar Industries. The Board
of  Directors  of the new  company  will  consist of six current  Company  board
members  and three  additional  directors,  two of whom will be  selected by the
Company from a pool of  candidates  nominated by Western  Resources,  and one of
whom will be nominated  by Westar  Industries.  The new holding  company will be
headquartered  in New Mexico.  Headquarters for the Kansas utilities will remain
in Kansas.

Shareholders of the new holding company will receive the Company's dividend. The
Company's current annual dividend is $0.80 per share.

The successful  spin-off of Westar Industries from Western Resources is required
prior  to  the  consummation  of  the  transaction.   The  transaction  is  also
conditioned   upon,   among  other  things,   approvals  from  both   companies'
shareholders  and customary  regulatory  approvals  from the Kansas  Corporation
Commission,  the New Mexico Public  Regulation  Commission,  the Federal  Energy
Regulatory Commission,  the Nuclear Regulatory Commission, and the Department of
Justice under the Hart-Scott-Rodino  Antitrust Improvements Act of 1976. The new
holding company expects to register as a holding company with the Securities and
Exchange Commission under the Public Utility Holding Company Act of 1935.


                                       22


ITEM 2. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
  OF OPERATIONS

The following is management's  assessment of the Company's  financial  condition
and the significant factors affecting the results of operations. This discussion
should  be  read  in  conjunction  with  the  Company's  consolidated  financial
statements and PART II, ITEM 1. - Legal Proceedings. Trends and contingencies of
a material nature are discussed to the extent known and considered relevant.

                                    OVERVIEW

The  Company  is  a  public  utility   primarily   engaged  in  the  generation,
transmission,  distribution  and sale of  electricity  and in the  transmission,
distribution  and  sale of  natural  gas  within  the  State of New  Mexico.  In
addition,  in pursuing new business  opportunities,  the Company provides energy
and  utility-related  activities through its wholly-owned  subsidiary,  Avistar,
Inc. ("Avistar").

                               UTILITY OPERATIONS

ELECTRIC BUSINESS UNIT

The Company provides  jurisdictional  retail electric service to a large area of
north central New Mexico,  including the cities of Albuquerque and Santa Fe, and
certain  other  areas  of New  Mexico.  As of  September  30,  2000 and 1999 and
December 31, 1999,  approximately  370,000,  363,000 and 366,000,  respectively,
retail electric customers were served by the Company.

The  Company  owns  or  leases  2,781  circuit  miles  of  transmission   lines,
interconnected  with other  utilities  east into Texas,  west into Arizona,  and
north into Colorado and Utah. Due to rapid load growth in recent years,  most of
the  capacity on this  transmission  system is fully  committed  and there is no
additional access available on a firm commitment basis. These factors,  together
with significant  physical constraints in the system, limit the ability to wheel
power into the Company's service area from outside the state.

NATURAL GAS BUSINESS UNIT

The  Company's  gas  operations  distribute  natural  gas to most  of the  major
communities  in  New  Mexico,   including  Albuquerque  and  Santa  Fe,  serving
approximately  430,000,  417,000 and 426,000  customers as of September 30, 2000
and 1999 and  December 31,  1999,  respectively.  The  Company's  customer  base
includes  both  sales-service  customers and  transportation-service  customers.
Sales-service  customers  purchase  natural gas and receive  transportation  and
delivery  services  from  the  Company  for  which  the  Company  receives  both
cost-of-gas  and  cost-of-service  revenues.  Additionally,  the  Company  makes
occasional  gas  sales to  off-system  customers.  Off-system  sales  deliveries
generally occur at interstate pipeline  interconnects with the Company's system.
Transportation-service  customers,  who procure gas independently of the Company
and  contract  with the Company for  transportation  and related  services,  are
billed cost-of-service revenues only.

                                       23


The Company  obtains its supply of natural gas primarily from sources within New
Mexico  pursuant to contracts with producers and marketers.  These contracts are
generally sufficient to meet the Company's peak-day demand.

The following table shows gas revenues by customer class:

                                  GAS REVENUES
                             (Thousands of dollars)

                              Three Months Ended            Nine Months Ended
                                   September 30,               September 30,
                               2000           1999          2000          1999
                              --------      --------      --------      --------

Retail .................      $ 24,074      $ 22,712      $117,712      $108,009
Commercial .............         7,032         5,037        31,963        28,954
Transportation* ........         3,651         2,853        10,582         9,824
Other ..................        20,376         7,647        43,936        24,645
                              --------      --------      --------      --------
                              $ 55,133      $ 38,249      $204,193      $171,432
                              ========      ========      ========      ========

The following table shows gas throughput by customer class:

                                 GAS THROUGHPUT
                            (Thousands of decatherms)

                                   Three Months Ended         Nine Months Ended
                                      September 30,             September 30,
                                    2000         1999         2000         1999
                                   ------       ------       ------       ------

Retail .....................        2,246        2,497       17,166       21,193
Commercial .................        1,033        1,206        6,188        7,572
Transportation* ............       14,905       11,817       34,579       30,203
Other ......................        3,919        2,099        8,881        6,430
                                   ------       ------       ------       ------
                                   22,103       17,619       66,814       65,398
                                   ======       ======       ======       ======

*Customer-owned gas.


                                       24


                              GENERATION OPERATIONS

The Company's generation  operations serve four principal markets.  Sales to the
Company's utility operations to cover  jurisdictional  electric demand and sales
to firm-requirements wholesale customers,  sometimes referred to collectively as
"system" sales, comprise two of these markets. Intercompany sales to the Utility
Operations are priced using  internally  developed  transfer pricing and are not
based on market rates.  The third market consists of other  contracted  sales to
utilities  for which the  Generation  Operations  commits to deliver a specified
amount of capacity  (measured in  megawatts-MW)  or energy (measured in megawatt
hours-MWh)  over a given period of time.  The fourth market  consists of economy
energy sales made on an hourly basis at fluctuating, spot-market rates. Sales to
the  third  and  fourth  markets  are  sometimes  referred  to  collectively  as
"off-system" sales.

The following table shows electric revenues by customer class:

                                ELECTRIC REVENUES
                             (Thousands of dollars)

                                       Three Months Ended    Nine Months Ended
                                          September 30,         September 30,
                                         2000       1999       2000       1999
                                       --------   --------   --------   --------

Jurisdictional sales ...............   $144,355   $148,843   $391,140   $409,744
Firm-requirement wholesale .........      1,554      1,865      5,179      5,317
Other contracted off-system sales ..    154,377     98,586    282,881    172,357
Economy energy sales ...............    123,570     50,223    246,196     96,774
Other* .............................     20,245        250     18,285     12,881
                                       --------   --------   --------   --------
                                       $444,101   $299,767   $943,681   $697,073
                                       ========   ========   ========   ========

The following table shows electric sales by customer class:



                            ELECTRIC SALES BY MARKET
                                (Megawatt hours)

                                      Three Months Ended         Nine Months Ended
                                         September 30,             September 30,
                                       2000         1999         2000        1999
                                    ----------   ----------   ----------   ----------

                                                                
Jurisdictional sales ............    1,978,568    1,899,636    5,355,379    5,159,835
Firm-requirement wholesale ......       49,747       45,779      144,503      133,654
Other contracted off-system sales    2,214,133    1,960,184    5,728,874    4,821,785
Economy .........................    1,029,641    1,602,380    3,729,391    3,292,851
                                    ----------   ----------   ----------   ----------
                                     5,272,089    5,507,979   14,958,147   13,408,125
                                    ==========   ==========   ==========   ==========

*  Includes  mark-to-market  gains/(losses).   See  footnote  (4)  in  Notes  to
Consolidated Financial Statements.



                                       25


The  Generation   Operations  has  ownership  interests  in  certain  generating
facilities  located in New Mexico,  including  Four Corners Power Plant,  a coal
fired unit, and San Juan Generating Station, a coal fired unit. In addition, the
Company has ownership and leasehold  interests in Palo Verde Nuclear  Generating
Station ("PVNGS") located in Arizona. These generation assets are used to supply
retail and  wholesale  customers.  The  Generation  Operations  also owns Reeves
Generating Station, a gas and oil fired unit and Las Vegas Generating Station, a
gas and oil fired  unit that are used  solely  for  reliability  purposes  or to
generate  electricity for the wholesale market during peak demand periods in the
Generation  Operations'  wholesale  power markets.  As of September 30, 2000 and
1999 and December  31, 1999,  the total net  generation  capacity of  facilities
owned or leased by the Generation Operations was 1,521 MW. On July 13, 2000, the
Company  commenced a 20 year power  purchase  agreement for an additional 132 MW
(see  footnote (6) to the  Consolidated  Financial  Statements).  In addition to
generation  capacity,  the  Generation  Operations  purchases  power in the open
market. The Generation  Operations is also interconnected with various utilities
for economy  interchanges and mutual  assistance in emergencies.  The Generation
Operations  has been  actively  trading in the  wholesale  power  market and has
entered into and anticipates  that it will continue to enter into power purchase
agreements to accommodate its trading activity.

AVISTAR

The Company's wholly-owned  subsidiary,  Avistar, was formed in August 1999 as a
New  Mexico  corporation  and  is  currently  engaged  in  certain  unregulated,
non-utility businesses, including energy and utility-related services previously
operated  by the  Company.  The PRC  authorized  the Company to invest up to $50
million in equity in Avistar and to enter into a reciprocal  loan  agreement for
up to an additional $30 million.  The Company has currently invested $25 million
in Avistar.  In February  2000,  Avistar  invested  $3 million in  AMDAX.com,  a
start-up  company  which  plans to provide an on-line  auction  service to bring
together  electricity  buyers and  sellers  in the  deregulated  electric  power
market. In July 2000, Avistar loaned $1.5 million to AMDAX.com.  The proceeds of
the note and all accrued  but unpaid  interest is to be paid to Avistar on March
31,  2001  or  earlier  if  AMDAX.com  meets  certain  investment  or  financing
conditions.

ACQUISITION OF WESTERN RESOURCES ELECTRIC OPERATIONS

On November 9, 2000 the Company and Western Resources,  Inc. (Western Resources)
announced that both companies'  boards of directors  approved an agreement under
which the Company will acquire the Western Resources electric utility operations
in a tax-free, stock-for-stock transaction.


                                       26



Under the terms of the  agreement,  the  Company and  Western  Resources,  whose
utility operations consist of its Kansas Power and Light division and Kansas Gas
and Electric subsidiary,  will both become subsidiaries of a new holding company
to be named at a future date.  Prior to the  consummation  of this  combination,
Western Resources will reorganize all of its non-utility  assets,  including its
85 percent stake in Protection One and its 45 percent  investment in ONEOK, into
Westar Industries which will be spun off to Western Resources' shareholders.

The new  holding  company  will  issue 55  million  of its  shares,  subject  to
adjustment, to Western Resources' shareholders and Westar Industries. Before any
adjustments,   the  new  company  will  have  approximately  95  million  shares
outstanding,  of which  approximately  42.1  percent will be owned by former the
Company  shareholders and 57.9 percent will be owned by former Western Resources
shareholders and Westar Industries.  Westar Industries will receive a portion of
such shares in repayment of a $234 million obligation  currently owed by Western
Resources to Westar Industries.

Based on the Company's average closing price over the last ten days prior to the
announcement of $27.325 per share,  the indicated  equity  consideration  of the
transaction is approximately $1.503 billion,  including conversion of the Westar
Industries  obligation.  In  addition,  the  new  holding  company  will  assume
approximately  $2.939 billion of existing Western  Resources'  debt,  giving the
transaction an aggregate  enterprise value of approximately  $4.442 billion. The
new holding company will have a total  enterprise  value of  approximately  $6.5
billion ($2.6 billion in equity; $3.9 billion in debt and preferred stock).

The transaction will be accounted for as a reverse acquisition by the Company as
Western Resources shareholders will receive the majority of the voting interests
in the new holding company.  For accounting  purposes Western  Resources will be
treated as the acquiring entity. Accordingly,  all of the assets and liabilities
of the Company  will be recorded at fair value in the  business  combination  as
required by the purchase  method of accounting.  In addition,  the operations of
the Company  will be reflected in the  operations  of the combined  company only
from the date of acquisition.

The companies  expect the  transaction to be completed  within the next 12 to 15
months.  The new holding  company  will serve over one million  retail  electric
customers  and 400,000  retail gas  customers  in New Mexico and Kansas and will
have generating  capacity of more than 7,000 megawatts.  The transaction exceeds
the Company's  stated goal of doubling its generation  capacity and tripling its
power sales more than three years ahead of schedule.  The transaction  will also
make the new company a leading  energy  supplier  in the Western and  Midwestern
wholesale markets.


                                       27



The rationale for this  transaction is the  acceleration of the Company's proven
growth strategy, consistent with its targeted 10 percent annual average earnings
growth. The Company expects only modest cost savings and does not have a present
intention to have significant  involuntary  workforce  reductions as a result of
the  transaction.  The new holding  company will seek to minimize any  workforce
effects through reduced hiring,  attrition,  and other appropriate measures. All
existing labor agreements will be honored.

In the transaction,  each Company share will be exchanged on a one-for-one basis
for shares in the new holding  company.  Each  Western  Resources  share will be
exchanged for a fraction of a share of the new company. This exchange ratio will
be finalized at closing,  depending on the impact of certain  adjustments to the
transaction consideration.  Since Western Resources and Westar Industries remain
committed to reducing Western  Resources' net debt balance prior to consummation
of the  transaction,  they have agreed with the Company on a mechanism to adjust
the transaction  consideration based on additional equity  contributions.  Under
this  mechanism,  Western  Resources  could  undertake  certain  activities  not
affecting the utility  operations to reduce the net debt balance of the utility.
The effect of such  activities  would be to  increase  the number of new holding
company  shares to be issued to all Western  Resources  shareholders  (including
Westar  Industries) in the transaction.  In addition,  Westar Industries has the
option of making additional equity infusions into Western Resources that will be
used to reduce the  utility's  net debt  balance  prior to  closing.  Up to $407
million of such equity infusions may be used to purchase  additional new holding
company common and convertible preferred stock.

At closing,  Jeffrey E. Sterba, present chairman,  president and chief executive
officer of the Company,  will become  chairman,  president  and chief  executive
officer of the new  holding  company,  and David C.  Wittig,  present  chairman,
president  and  chief  executive  officer  of  Western  Resources,  will  become
chairman,  president and chief executive officer of Westar Industries. The Board
of  Directors  of the new  company  will  consist of six current  Company  board
members  and three  additional  directors,  two of whom will be  selected by the
Company from a pool of  candidates  nominated by Western  Resources,  and one of
whom will be nominated  by Westar  Industries.  The new holding  company will be
headquartered  in New Mexico.  Headquarters for the Kansas utilities will remain
in Kansas.

Shareholders of the new holding company will receive the Company's dividend. The
Company's current annual dividend is $0.80 per share.

The successful  spin-off of Westar Industries from Western Resources is required
prior  to  the  consummation  of  the  transaction.   The  transaction  is  also
conditioned   upon,   among  other  things,   approvals  from  both   companies'
shareholders  and customary  regulatory  approvals  from the Kansas  Corporation
Commission,  the New Mexico Public  Regulation  Commission,  the Federal  Energy
Regulatory Commission,  the Nuclear Regulatory Commission, and the Department of
Justice under the Hart-Scott-Rodino  Antitrust Improvements Act of 1976. The new
holding company expects to register as a holding company with the Securities and
Exchange  Commission  under the Public Utility  Holding Company Act of 1935. The
Company  expects  that all of the above  mentioned  approvals  will be obtained,
however, such approvals are not assured.


                                       28


RESTRUCTURING THE ELECTRIC UTILITY INDUSTRY

Introduction  of  competitive  market forces and  restructuring  of the electric
utility industry in New Mexico continue to be key issues facing the Company. New
Mexico's Electric Utility Industry Restructuring Act of 1999 (the "Restructuring
Act")  that was  enacted  into law in April  1999,  begins  to open the  state's
electric power market to customer  choice  beginning in 2002. The  Restructuring
Act gives schools,  residential and small business  customers the opportunity to
choose among competing power  suppliers  beginning in January 2002.  Competition
will be expanded to include all customers  starting in July 2002. Rural electric
cooperatives  and municipal  electric systems have the option not to participate
in the competitive market.

Residential  and small business  customers who do not select a power supplier in
the open market can buy their electricity  through their local utility through a
"standard  offer"  whereby the local  distribution  utility will  procure  power
supplies through a process approved by the PRC. The local  distribution  utility
system and related  services  such as billing and metering  will  continue to be
regulated by the PRC, while transmission services and wholesale power sales will
remain subject to Federal regulation.

The  Restructuring  Act does not require  utilities to divest  their  generating
plants, but requires  unregulated  activities to be separated from the regulated
activities through creation of at least two separate corporations.

The law also provides for recovery of at least half of stranded costs.  Recovery
of more than half is allowable if certain  tests  specified in the laws are met.
Stranded costs are defined in the law to include nuclear  decommissioning costs,
regulatory assets,  leases and other costs recognized under existing regulation.
Stranded  costs  will be  recovered  from  customers  over a  five-year  period.
Utilities  will also be allowed to recover  through  2007 all  transition  costs
reasonably  incurred  to  comply  with the new law  (see  "Stranded  Costs"  and
"Transition  Costs" below). The PRC is authorized under the Restructuring Act to
extend this date by one year.

The Company plans to  reorganize  its  operations  by forming a holding  company
structure as a means of achieving the corporate and asset separation required by
the  Restructuring  Act. The  proposed  holding  company will be called  Manzano
Corporation ("Manzano"). The Company's plan for a holding company structure will
separate the Company into two  subsidiaries.  Shareholders  approved the holding
company  structure  and  related  share  exchange  in June 2000.  If the Company
receives all  necessary  regulatory  and other  approvals,  all of the Company's
electric  and gas  distribution  and  transmission  assets and  certain  related
liabilities will be transferred to a newly created subsidiary.  After this asset
transfer,  this  subsidiary will acquire the name "Public Service Company of New
Mexico" (for purposes of this discussion,  the subsidiary will be referred to as
"UtilityCo")  and the  corporation  formerly named Public Service Company of New
Mexico  will  be  renamed  Manzano  Energy  Corporation  (for  purposes  of this
discussion,  the  subsidiary  will be  referred  to as  "Energy").  Energy  will
continue to own the Company's  existing  electric  generation  and certain other
unregulated,  competitive  assets  after  completion  of  the  transfer  of  the
regulated business to the newly created utility  subsidiary.  UtilityCo,  Energy
and Avistar will be wholly-owned subsidiaries of Manzano.


                                       29


The  Company  has  filed  its  transition  plan  with  the PRC  pursuant  to the
Restructuring  Act in three parts. In November 1999, the Company filed the first
two  parts of the  transition  plan  with  the PRC.  Part  one,  which  has been
approved,  requested  approval to create  Manzano and UtilityCo as  wholly-owned
shell  subsidiaries  of the Company.  Part two of the Company's  transition plan
requested all PRC approvals necessary for the Company to implement the formation
of the holding company  structure,  the share exchange and the separation  plan.
The part two hearing has been  completed and briefs are being filed.  On May 31,
2000,  the  Company  filed  with  the PRC  part  three  of the  transition  plan
requesting  approval  for the  recovery  of  stranded  costs and other  expenses
associated with the transition to a competitive  market,  UtilityCo's  rates for
retail  distribution  services,  the procurement of power supplies for customers
who do not select a power  supplier and other issues  required to be  considered
under  the  Restructuring  Act (see  "Other  Issues  Facing  the  Company  - The
Restructuring Act and the Formation of Holding  Company").  The Hearing Examiner
has  tentatively  scheduled  hearings  on Part  three to begin on June 6,  2001.
Hearings  are  expected  to last four to six  weeks.  The  Company's  management
believes that  implementation of the separation plan will not occur prior to the
second quarter of 2001.  However,  there is no assurance that  implementation of
the  separation  plan will occur by that time.  Under  existing  deadlines,  the
Company must separate its assets no later than August 1, 2001.

On August 17,  2000,  the PRC staff and other  parties  filed a Joint  Motion to
Defer Commission  Decision on Separation of Generation  Assets and to Extend the
Standard  Offer Update  Deadline.  The Joint Motion  requested  that the PRC not
allow separation to occur until after the 2001 legislative  session to allow the
legislature  to determine if any  amendments to the  Restructuring  Act might be
necessary  in light of the high  prices  experienced  this  summer in San Diego,
California. The 2001 legislative session begins January 16 and ends March 17. On
September 11, 2000, the Company filed its response to the Joint Motion, pointing
out key differences  between New Mexico's  Restructuring Act and California's as
well as differing  circumstances  between the two states. On September 26, 2000,
the PRC conducted a workshop where numerous  interested parties commented on the
California  experience and its relevance to New Mexico. To date, the PRC has not
acted on the Joint Motion.

The Company is currently in discussions  with the PRC staff and other parties in
an attempt to arrive at a settlement  agreement  which addresses the concerns of
the parties and allows  separation to continue  without  significant  delay. The
final outcome of these discussions is unknown; however, the potential outcome of
these  discussions  may be different  from the plan the Company filed on May 31,
2000 and could potentially affect the realizability of certain regulatory assets
recorded by the Company (See Other Issues Facing the Company - The Restructuring
Act and Formation of the Holding Company - Stranded Costs Recovery).

Competitive Strategy

The   restructuring   of  the  electric   utility   industry  will  provide  new
opportunities; however, the Company anticipates that it will experience downward
pressure on the Company's  earnings from their current  levels.  The reasons for
the downward pressure include possible limits on return on equity, the potential
disallowance of some stranded costs and the potential loss of certain  customers
in a competitive environment.


                                       30


Under a holding company  structure,  the regulated  businesses  (natural gas and
electric transmission and distribution) will be grouped under a separate company
and will focus on the core  utility  business  in New  Mexico.  The  unregulated
businesses under the Restructuring Act (power  production,  bulk power marketing
and energy services) will aggressively pursue efforts to expand energy marketing
and utility related  businesses into carefully  targeted markets in an effort to
increase  shareholder  value. The Company believes that successful  operation of
its proposed  unregulated  business activities under a holding company structure
will  better  position  the  Company  in  an  increasingly  competitive  utility
environment.

The Company's bulk power operations have contributed significant earnings to the
Company in recent years as a result of increased  off-system  sales. The Company
plans to expand its  wholesale  power trading  functions  which could include an
expansion of its generation  portfolio.  The Company continuously  evaluates its
physical  asset  acquisition  strategies  to ensure an optimal mix of  base-load
generation,  peaking  generation and purchased power in its power portfolio.  In
addition to the  continued  power trading  operations,  the Company will further
focus on opportunities in the marketplace  where excess capacity is disappearing
and mid- to long-term market demands are growing.

The  Company's  current  business  plan  includes a 300% increase in sales and a
doubling of its generating  capacity  through the construction or acquisition of
additional power generation assets in its surrounding  region of operations over
the next five to seven years.  The  announcement  of the  acquisition of Western
Resources  electric  utility  businesses  on  November  9, 2000,  will allow the
Company  to meet this goal  well  ahead of  schedule  as the  Western  Resources
acquisition will add approximately  5,600 megawatts to the Company's  generation
portfolio  growth.  The Company will continue to pursue growth in its generation
portfolio  and intends to spend $400 to $800 million over the next five years to
achieve  generation  portfolio  growth.  Such growth will be dependent  upon the
Company's ability to generate funds for the Company's expansion. There can be no
assurance  that  these  competitive  businesses,   particularly  the  generation
business,  will be  successful  or, if  unsuccessful,  that they will not have a
direct or indirect adverse effect on the Company.

At the  Federal  level,  there  have  been a number  of  proposals  on  electric
restructuring  being considered with no concrete timing for definitive  actions.
None of these  proposals  have  been  acted  upon by  Congress.  Issues  such as
stranded cost recovery,  market power,  utility  regulation  reform, the role of
states, subsidies,  consumer protections and environmental concerns are expected
to be reintroduced if not acted upon in the current  Congressional  session.  In
addition,  the FERC has stated that if Congress mandates electric retail access,
it should  leave the  details of the  program to the states with the FERC having
the  authority to order the  necessary  transmission  access for the delivery of
power for the states' retail access programs.

Although it is unable to predict the ultimate  outcome of retail  competition in
New  Mexico,  the  Company  has been and will  continue to be active at both the
state and Federal  levels in the public policy debates on the  restructuring  of
the electric utility industry. The Company will continue to work with customers,
regulators,  legislators  and other  interested  parties to find  solutions that
bring benefits from competition  while recognizing the importance of reimbursing
utilities for past commitments.

                                       31


                              RESULTS OF OPERATIONS

The  following  discussion is based on the  financial  information  presented in
Footnote 2 of the Consolidated Financial Statements.  The table below sets forth
the  operating  results as  percentages  of total  operating  revenues  for each
business segment.

                      Three Months Ended September 30, 2000
                Compared to Three Months Ended September 30, 1999

The table  below  sets  forth the  operating  results  as  percentages  of total
operating revenues for each business segment.



                      Three Months Ended September 30, 2000

                                                            Utility
                                       -----------------------------------------------
                                              Electric                    Gas                 Generation
                                       -----------------------  ----------------------   --------------------

                                                                                     
Operating revenues:
  External customers.................     149,970       99.88%     55,133      100.00%    294,131      76.44%
  Intersegment revenues..............         177        0.12%          -            -     90,638      23.56%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total revenues.....................     150,147      100.00%     55,133      100.00%    384,769     100.00%
                                       ----------   ----------  ---------   ----------   --------   ---------
Cost of energy sold..................       1,442        0.96%     30,776       55.82%    284,301      73.89%
Intercompany trans. price............      90,638       60.37%          -        0.00%        177       0.05%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total fuel costs...................      92,080       61.33%     30,776       55.82%    284,478      73.93%
                                       ----------   ----------  ---------   ----------   --------   ---------
Gross Margin.........................      58,067       38.67%     24,357       44.18%    100,291      26.07%
                                       ----------   ----------  ---------   ----------   --------   ---------
Administrative and other costs.......       9,795        6.52%      8,281       15.02%      9,584       2.49%
Energy production costs..............         296        0.20%        328        0.59%     32,230       8.38%
Depreciation and amortization........       8,089        5.39%      4,989        9.05%      9,938       2.58%
Transmission and distribution costs..       8,520        5.67%      6,019       10.92%                  0.00%
                                                                                         -
Taxes other than income taxes........       2,938        1.96%      1,613        2.93%      2,215       0.58%
Income taxes.........................       9,478        6.31%        265        0.48%     13,863       3.60%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total non-fuel operating expenses..      39,116       26.05%     21,495       38.99%     67,830      17.63%
                                       ----------   ----------  ---------   ----------   --------   ---------
Operating income.....................    $ 18,951       12.62%    $ 2,862        5.19%     32,461       8.44%
                                       ----------   ----------  ---------   ----------   --------   ---------





                      Three Months Ended September 30, 1999

                                                            Utility
                                       -----------------------------------------------
                                              Electric                    Gas                 Generation
                                       -----------------------  ----------------------   --------------------

Operating revenues:
                                                                                     
  External customers.................    147,562        99.88%     38,249      100.00%    152,205      63.17%
  Intersegment revenues..............        177         0.12%          -        0.00%     88,752      36.83%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total revenues.....................    147,739       100.00%     38,249      100.00%    240,957     100.00%
                                       ----------   ----------  ---------   ----------   --------   ---------
Cost of energy sold..................      1,125         0.76%     14,500       37.91%    165,105      68.52%
Intercompany trans. price............     88,751        60.07%          -        0.00%        177       0.07%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total fuel costs...................     89,876        60.83%     14,500       37.91%    165,282      68.59%
                                       ----------   ----------  ---------   ----------   --------   ---------
Gross Margin.........................     57,863        39.17%     23,749       62.09%     75,675      31.41%
                                       ----------   ----------  ---------   ----------   --------   ---------
Administrative and other costs.......     12,419         8.41%     11,956       31.26%     11,279       4.68%
Energy production costs..............        648         0.44%        345        0.90%     30,631      12.71%
Depreciation and amortization........      7,789         5.27%      4,830       12.63%     10,175       4.22%
Transmission and distribution costs..      7,315         4.95%      7,044       18.42%       -          0.00%
Taxes other than income taxes........      5,380         3.64%      1,777        4.65%      2,472       1.03%
Income taxes.........................      7,553         5.11%    (1,989)      (5.20)%      4,019       1.67%
                                       ----------   ----------  ---------   ----------   --------   ---------
  Total non-fuel operating expenses..     41,104        27.82%     23,963       62.65%     58,576      24.31%
                                       ----------   ----------  ---------   ----------   --------   ---------
Operating income.....................    $16,759        11.34%      (214)      (0.56)%     17,099       7.10%
                                       ----------   ----------  ---------   ----------   --------   ---------


                                       32


UTILITY OPERATIONS

Electric  Business Unit - Operating  revenues  increased $2.4 million (1.6%) for
the period to $150.1  million due to increased  retail  electricity  delivery of
1.98 million MWh compared to 1.90 million MWh delivered in the comparable period
last year, a 4.2%  improvement,  partially offset by the  implementation  of the
rate order in late July 1999 (which  lowered rates by $3.8 million  quarter over
quarter - see Other  Issues  Facing the  Company -  Electric  Rate Case) and the
absence of electric  franchise tax revenues.  Franchise taxes were a part of the
Company's rate structure in the prior year. In the current year,  they have been
unbundled from the rate structure.  As a result, the Company if now a collection
agent for such taxes and does not incur expense or generate revenues as a result
of collecting such taxes.

The gross margin,  or operating  revenues  minus cost of energy sold,  increased
slightly  $0.2  million.  However,  gross  margin as a  percentage  of  revenues
decreased 0.5%. This decline  reflects the rate reduction  discussed  above. The
Company's  generation  operations  exclusively  provide  power to the  Company's
electric business unit. Intercompany purchases for the generation operations are
priced using internally  developed  transfer pricing and are not based on market
rates.  Rates for electric  service are based on a rate of return that  includes
certain generation assets that are part of generation operations.

Administrative  and general costs decreased $2.6 million (21.1%) for the period.
This decrease is due to costs related to Year 2000 ("Y2K")  compliance which did
not recur in 2000,  reduced costs  related to  implementing  a customer  billing
system and lower  associated  bad debt  expense.  As a  percentage  of revenues,
administrative  and other costs decreased to 6.5% from 8.4% for the period ended
September  30,  2000 and 1999,  respectively,  primarily  as a result of reduced
costs.

Depreciation and amortization  increased $0.3 million (3.9%) for the period. The
increase  is due to the  impact  of  amortizing  the  costs of the new  customer
billing  system.  Depreciation  and  amortization  as a  percentage  of revenues
increased from 5.3% to 5.4% reflecting a slight increase in expense.

Transmission  and  distribution  costs  increased  $1.2 million  (16.5%) for the
quarter primarily due to increased maintenance of transmission lines and station
related  equipment  for  reliability  purposes.  As a  percentage  of  revenues,
transmission and distribution costs increased from 5.0% to 5.7%.

Gas Business Unit - Operating  revenues  increased $16.9 million (44.1%) for the
period to $55.1  million.  This  increase was driven by a 31.3%  increase in the
average rate charges per  decatherm  due to higher gas prices and a 25.4% volume
increase.  Residential and commercial  volume decreased  11.4%,  while customers
other than residential and commercial  volume  increased 35.3%.  This growth was
primarily  attributed to industrial  and  transportation  customers  such as the
Company's  power  generating  business  whose demand  increased  due to the warm
summer.  In October  2000,  the PRC issued a final order  approving a settlement
regarding  two rate  cases (see  "OTHER  ISSUES  FACING  THE  COMPANY - GAS RATE
ORDERS").


                                       33


The gross margin,  or operating  revenues  minus cost of energy sold,  increased
$0.6 million (2.6%).  This increase is due to higher distribution  volumes.  The
Company  purchases  natural gas in the open  market and  resells  natural gas to
customers  at cost.  As a result,  the  increase  in gas prices does not have an
impact on the Company's margin or profits.

Administrative  and general costs decreased $3.7 million (30.7%).  This decrease
is mainly due to non-recurring  Y2K compliance  costs in 1999,  customer billing
system costs and lower associated bad debt expenses.

Depreciation and amortization increased $0.2 million (3.3%). The increase is due
to the impact of amortizing the costs of a new customer billing system.

Transmission  and distribution  expenses  decreased $1.0 million (14.6%) for the
period. The decrease is primarily due to non-recurring Y2K compliance costs.

GENERATION OPERATIONS

Operating revenues grew $143.8 million (59.7%) for the period to $384.8 million.
This increase in wholesale  electricity sales reflects strong regional wholesale
electric prices caused by an unseasonably warm summer,  limited power generation
capacity  and  increasing  natural  gas prices.  These  factors  contributed  to
unusually high wholesale  prices which continued from the second quarter through
the summer  months but which the Company does not believe to be  sustainable  in
the long-term  (see Other Issues Facing the Company - Effects of Certain  Events
on Future Revenues). The Company delivered wholesale (bulk) power of 3.3 million
MWh of electricity  this period compared to 3.6 million MWh delivered last year,
a decrease of 8.7%. The MWh decrease is  attributable  to less trading  activity
during the third  quarter  of 2000.  The higher  prices and  greater  volatility
combined  with  prudent  risk  management  caused the  decrease  in the  trading
activities.  Wholesale revenues to third-party  customers  increased from $152.2
million to $294.1 million, a 93.3% increase.  Wholesale revenues were positively
impacted by a $12.1 million realized gain the Company recognized relating to its
power trading contracts (see Note (4) of the Notes of the Consolidated Financial
Statements).

The gross margin,  or operating  revenues  minus cost of energy sold,  increased
$24.6  million  (32.5%).  However,  gross  margin as a  percentage  of  revenues
decreased 5.3%. This decline  reflects higher fuel and purchased power costs due
to higher market prices.

Administrative  and general costs  decreased $1.7 million (15.0%) for the period
due  to  lower  legal  costs  related  to  a  lawsuit  involving  the  Company's
decommissioning  trust which was settled in the third quarter (see  Consolidated
results of operations discussion) and non-recurring Y2K compliance cost in 1999,
partially  offset by a one time charge of $4.5  million in  connection  with the
acquisition of a new, long-term  wholesale customer in July (see Footnote (6) of
the   Consolidated   Financial   Statements).   As  a  percentage  of  revenues,
administrative  and  other  decreased  to 2.5% from  4.7% for the  period  ended
September  30,  2000 and 1999,  respectively  primarily  as a result of  reduced
costs.


                                       34


Energy  production  costs  increased  $1.6  million  (5.2%) for the period.  The
increase  is due to higher  San Juan costs due to  bonuses  paid  related to the
agreement  reached with the labor union (see "OTHER  ISSUES FACING THE COMPANY -
LABOR  UNION  NEGOTIATIONS"),  higher  outside  services  related  to  a  strike
contingency, higher limestone expense and additional maintenance projects in the
current year. As a percentage of revenues,  energy  production  costs  decreased
from 12.7% to 8.4%.  The decrease is primarily due to a significant  increase in
energy sales.

UNREGULATED BUSINESSES

Avistar  contributed  $0.2 million in revenues  for the period  compared to $2.6
million in the  comparable  prior year  period  due to lower  business  volumes.
Operating  losses for Avistar  remained  constant at $1.2 million in the current
year compared to the prior year.

CONSOLIDATED

Corporate  administrative  and  general  costs  increased  $3.7  million for the
period.  This increase was due to higher legal costs,  work force bonus accruals
due to increased earnings and other  administrative  costs,  partially offset by
non-recurring  Y2K  compliance  costs  in 1999.  As a  percentage  of  revenues,
corporate  administrative  and general costs  increased to 1.4% from 1.2% due to
the increase in costs.

Other income and deductions, net of taxes, increased $7.1 million for the period
to $15.6  million  due to  one-time  net gains of $8.3  million  related  to the
settlement  of a  lawsuit  (See  PART II - OTHER  INFORMATION  - ITEM 1. - LEGAL
PROCEEDINGS - Nuclear  Decommission Trust), and $2.8 million for the reversal of
certain reserves  associated with the expected  resolution of two gas rate cases
(see OTHER ISSUES  FACING THE COMPANY - GAS RATE  ORDERS),  partially  offset by
expenses  related to  business  development,  valuation  losses  recognized  for
certain  investments,  expenses related to the transfer of the management of the
City of Santa Fe's water system to the  municipality  and decreased gains on the
corporate hedge (see Footnote (4) to the Consolidated Financial Statements).

Net interest  charges  decreased  $1.2  million for the period to $16.1  million
primarily as a result of the  retirement  of $10.0  million of senior  unsecured
notes in August 1999 and $32.8 million in January 2000.

The Company's  consolidated income tax expense was $29.8 million, an increase of
$17.0 million for the quarter. The Company's income tax effective rate increased
from 37.4% to 38.8%  primarily  due to the tax  effects of the 1994 and 1995 IRS
exam and the Arizona state audit.

The  Company's  net earnings from  continuing  operations  for the quarter ended
September 30, 2000, were $38.5 million, excluding one-time gains for the lawsuit
settlement  and the  reversal of certain gas rate case  reserves  and a one-time
charge in connection with the acquisition of a new, long-term wholesale customer
("One-Time Items") compared to $21.4 million for the quarter ended September 30,
1999, a 79.9%  increase.  Earnings  per share from  continuing  operations  on a
diluted basis were $0.97  (excluding the One-Time  Items)  compared to $0.52 for
the quarter ended September 30, 2000 and 1999,  respectively.  Diluted  weighted
average shares  outstanding were 39.7 million and 40.9 million in 2000 and 1999,
respectively.  The decrease reflects the common stock repurchase program in 1999
and 2000.  The  increase in earnings  for the quarter was  primarily  due to the
Company's  continued success in the wholesale power market,  warmer temperatures
in 2000 compared to 1999, and ongoing efforts to control costs.

                                       35


                Nine Months Ended September 30, 2000 Compared to
                      Nine Months Ended September 30, 1999

The table  below  sets  forth the  operating  results  as  percentages  of total
operating revenues for each business segment.



                      Nine Months Ended September 30, 2000

                                                            Utility
                                          --------------------------------------------
                                                Electric                 Gas               Generation
                                          ----------------------  -------------------- --------------------

                                                                                   
Operating revenues:
  External customers....................    406,034       99.87%    204,193    100.00%    537,647    68.67%
  Intersegment revenues.................        530        0.13%          -          -    245,330    31.33%
                                          ----------  ----------  ---------  --------- ---------- ---------
  Total revenues........................    406,564      100.00%    204,193    100.00%    782,977   100.00%
                                          ----------  ----------  ---------  --------- ---------- ---------
Cost of energy sold.....................      3,707        0.91%    118,706     58.13%    542,223    69.25%
Intercompany trans. Price...............    245,330       60.34%          -      0.00%        530     0.07%
                                          ----------  ----------  ---------  --------- ---------- ---------
  Total fuel costs......................    249,037       61.25%    118,706     58.13%    542,753    69.32%
                                          ----------  ----------  ---------  --------- ---------- ---------
Gross Margin............................    157,527       38.75%     85,487     41.87%    240,224    30.68%
                                          ----------  ----------  ---------  --------- ---------- ---------
Administrative and other costs..........     27,298        6.71%     27,586     13.51%     18,279     2.33%
Energy production costs.................        924        0.23%      1,117      0.55%    102,361    13.07%
Depreciation and amortization...........     24,601        6.05%     14,870      7.28%     30,175     3.85%
Transmission and distribution costs.....     24,385        6.00%     20,198      9.89%         23     0.00%
Taxes other than income taxes...........      9,433        2.32%      5,421      2.65%      7,550     0.96%
Income taxes............................     22,579        5.55%      3,354      1.64%     18,805     2.40%
                                          ----------  ----------  ---------  --------- ---------- ---------
  Total non-fuel operating expenses.....    109,220       26.86%     72,546     35.53%    177,193    22.63%
                                          ----------  ----------  ---------  --------- ---------- ---------
Operating income........................    $48,307       11.88%    $12,941      6.34%    $63,031     8.05%
                                          ----------  ----------  ---------  --------- ---------- ---------





                      Nine Months Ended September 30, 1999

                                                            Utility
                                          --------------------------------------------
                                                Electric                 Gas               Generation
                                           --------------------  --------------------- --------------------
                                                                                   
Operating revenues:
  External customers.....................    417,448     99.87%     171,432    100.00%    279,625    53.21%
  Intersegment revenues..................        530      0.13%           -      0.00%    245,919    46.79%
                                           ---------  ---------  ----------  --------- ---------- ---------
  Total revenues.........................    417,978    100.00%     171,432    100.00%    525,544   100.00%
                                           ---------  ---------  ----------  --------- ---------- ---------
Cost of energy sold......................      3,360      0.80%      83,180     48.52%    312,553    59.47%
Intercompany trans. Price................    245,919     58.84%           -      0.00%        530     0.10%
                                           ---------  ---------  ----------  --------- ---------- ---------
  Total fuel costs.......................    249,279     59.64%      83,180     48.52%    313,083    59.57%
                                           ---------  ---------  ----------  --------- ---------- ---------
Gross Margin.............................    168,699     40.36%      88,252     51.48%    212,461    40.43%
                                           ---------  ---------  ----------  --------- ---------- ---------
Administrative and other costs...........     34,359      8.22%      34,679     20.23%     25,605     4.87%
Energy production costs..................      1,819      0.44%       1,067      0.62%     98,136    18.67%
Depreciation and amortization............     23,237      5.56%      14,234      8.30%     30,708     5.84%
Transmission and distribution costs......     22,707      5.43%      21,144     12.33%         20     0.00%
Taxes other than income taxes............     15,164      3.63%       5,076      2.96%      7,318     1.39%
Income taxes.............................     21,953      5.25%       1,339      0.78%      6,525     1.24%
                                           ---------  ---------  ----------  --------- ---------- ---------
  Total non-fuel operating expenses......    119,239     28.53%      77,539     45.23%    168,312    32.03%
                                           ---------  ---------  ----------  --------- ---------- ---------
Operating income.........................    $49,460     11.83%     $10,713      6.25%    $44,149     8.40%
                                           ---------  ---------  ----------  --------- ---------- ---------


                                       36


UTILITY OPERATIONS

Electric  Business Unit - Operating  revenues  declined $11.4 million (2.7%) for
the period to $406.6 million due to the implementation of the rate order in late
July 1999 (which lowered rates by $22.2 million  year-over-year) and unfavorable
price mix due to mild weather  conditions,  partially offset by increased retail
electricity  delivery of 5.36 million MWh compared to 5.16 million MWh delivered
in the prior year period, a 3.8% improvement.

The gross margin,  or operating  revenues  minus cost of energy sold,  decreased
$11.2 million  reflecting a decrease in gross margin as a percentage of revenues
of 1.6%. This decline reflects the rate reduction discussed above. The Company's
generation  operations  exclusively  provide  power  to the  Company's  electric
business unit.  Intercompany  purchases for the generation operations are priced
using internally  developed  transfer pricing and are not based on market rates.
Rates for electric  service are based on a rate of return that includes  certain
generation assets that are part of generation operations.

Administrative  and general costs decreased $7.1 million (20.6%) for the period.
This decrease is due to  non-recurring  Y2K compliance  costs,  customer billing
system  costs  and  lower  associated  bad debt  accruals.  As a  percentage  of
revenues,  administrative  and other costs  decreased  to 6.7% from 8.2% for the
nine months  ended  September  30, 2000 and 1999,  respectively  primarily  as a
result of reduced costs.

Depreciation and amortization  increased $1.4 million (5.9%) for the period. The
increase is due to the impact of amortizing the costs of a new customer  billing
system. Depreciation and amortization as a percentage of revenues increased from
5.7% to 6.1% reflecting an increase in expense and the decrease in retail energy
sales.

Transmission and  distribution  costs increased $1.7 million (7.4%) for the year
primarily due to increased maintenance of transmission lines and station related
equipment for reliability  purposes.  As a percentage of revenues,  transmission
and distribution  costs increased from 5.4% to 6.0%. This increase was primarily
the result of an increase in costs and the decrease in retail energy sales.

Taxes other than income  decreased  $5.7 million  (37.8%) due to a change in the
recognition of electric  franchise fees. Taxes other than income as a percentage
of revenues decreased to 2.32% from 3.63% reflecting the decrease in expense.

Energy  production  costs  decreased $0.9 million (49.2%) for the year primarily
due to non-recurring  Y2K compliance costs in 1999. As a percentage of revenues,
energy  production  costs  decreased  from 0.49% to 0.23% due to a  decrease  in
costs.

Gas Business Unit - Operating  revenues  increased $32.8 million (19.1%) for the
period to $204.2  million.  This increase was driven by a 20.0%  increase in the
average  rate  charges  per  decatherm  due to strong gas prices  despite a mild
winter and warm spring,  and a 2.2% volume increase.  Residential and commercial
customers  volume  decreased 20.0% while  customers  other than  residential and
commercial  volume  increased  19.4%.  This growth was  primarily  attributed to
industrial and  transportation  customers such as the Company's power generating
business whose demand increased due to the warm spring and summer.


                                       37


The gross margin,  or operating  revenues  minus cost of energy sold,  decreased
$2.8 million  (3.1%).  This  decrease is due to a switch in the default rate for
access fees.

Administrative  and general costs decreased $7.1 million (20.5%).  This decrease
is mainly due to  non-recurring  Y2K compliance  costs,  customer billing system
costs and lower associated bad debt accruals.

Depreciation and amortization  increased $0.6 million (4.5%) for the period. The
increase is due to the impact of amortizing the costs of a new customer  billing
system.

Transmission and distribution  costs decreased $0.9 million (4.5%) primarily due
to non-recurring Y2K compliance costs.

GENERATION OPERATIONS

Operating revenues grew $257.4 million (49.0%) for the period to $783.0 million.
The Company delivered  wholesale (bulk) power of 9.60 million MWh of electricity
this period  compared to 8.25 million MWh  delivered  last year,  an increase of
16.4% (see  Results of  Operations  - Three  Months  Ended  September  30,  2000
Compared to Three Months Ended  September  30, 1999 for a discussion  of factors
affecting results in the third quarter of 2000).

The gross margin,  or operating  revenues  minus cost of energy sold,  increased
$27.8 million.  However, gross margin as a percentage of revenues decreased from
40.4% to 30.7%  reflecting  higher fuel and purchased  power costs due to higher
wholesale  sales  volumes and  scheduled  outages at the Company's San Juan coal
generation facility and Four Corners Plant.

Administrative  and general costs decreased $7.3 million (28.6%) for the period.
This  decrease is due to lower legal costs  related to a lawsuit  involving  the
Company's  decommissioning  trust, a PVNGS interruption and liability  insurance
refund and non-recurring  Y2K compliance  costs,  partially offset by a one-time
charge of $4.5 million in connection  with the  acquisition of a new,  long-term
wholesale customer (see Footnote (6) of the Consolidated  Financial Statements).
As a percentage  of revenues,  administrative  and other  decreased to 2.3% from
4.9% for the nine months ended  September 30, 2000 and 1999,  respectively  as a
result of reduced costs and increased revenues.

Energy  production  costs  increased $4.2 million  (4.3%) for the period.  These
costs are generation related. The increase is due to higher maintenance costs of
$3.2 million due to  scheduled  outages at San Juan Unit 3 and Four Corners Unit
4, partially  offset by lower  operations  expenses of $2.0 million due to lower
PVNGS  employee costs as a result of additional  employee  incentive and retiree
healthcare  costs in the prior year and  additional  PVNGS  billings in 1999 for
1998 expenses.  As a percentage of revenues,  energy  production costs decreased
from 18.7% to 13.1%. The decrease is primarily due to a significant  increase in
energy sales.

UNREGULATED BUSINESSES

Avistar  contributed  $1.9 million in revenues  for the period  compared to $6.3
million in the  comparable  prior year  period  due to lower  business  volumes.
Operating  losses for Avistar  decreased  from $3.2 million in the prior year to
$2.9 million in the current year.


                                       38



CONSOLIDATED

Corporate  administrative  and general  costs  increased  $12.6  million for the
period.  This increase was due to higher legal costs,  work force bonus accruals
due to increased earnings and other  administrative  costs,  partially offset by
reduced Y2K compliance costs.

Other income and deductions, net of taxes, increased $9.0 million for the period
to $29.8  million  due to  one-time  net gains of $8.3  million  related  to the
settlement  of a lawsuit and $2.8 million for the  reversal of certain  reserves
associated with the expected resolution of two gas rate cases,  partially offset
by expenses related to business  development,  valuation  losses  recognized for
certain  investments,  expenses related to the transfer of the management of the
City of Santa Fe's water system to the  municipality  and decreased gains on the
corporate  hedge. In 1999,  other income and deductions  included a one-time net
gain of $1.2 million from closing down certain coal mine reclamation activities.

Net interest  charges  decreased  $3.7  million for the period to $49.0  million
primarily as a result of the  retirement  of $31.6  million of senior  unsecured
notes in June and August 1999 and $32.8 million in January 2000.

The Company's  consolidated income tax expense,  before the cumulative effect of
an accounting  change,  was $52.2 million,  an increase of $15.6 million for the
year. The Company's income tax effective rate,  before the cumulative  effect of
the accounting  change,  increased from 36.9% to 37.5%  primarily due to the tax
effects of the 1994 and 1995 IRS exam and the Arizona state audit.

The Company's  net earnings  from  continuing  operations  for the  year-to-date
period ended  September 30, 2000, were $78.5 million,  excluding  one-time gains
for the lawsuit  settlement  and the reversal of certain gas rate case  reserves
and a one-time  charge in connection  with the  acquisition of a new,  long-term
wholesale customer  ("One-Time Items") compared to $65.0 million,  excluding the
one-time  gain  related to mine  closure  activities  ("One-Time  Gain") for the
year-to-date period ended September 30, 1999. Earnings per share from continuing
operations excluding the cumulative effect of the accounting change on a diluted
basis were $1.96 (excluding the One-Time Items) compared to $1.54 (excluding the
One-Time Gain) for the  year-to-date  period ended  September 30, 1999.  Diluted
weighted  average shares  outstanding were 39.7 million and 41.2 million in 2000
and 1999,  respectively.  The  decrease  reflects  the common  stock  repurchase
program in 1999 and 2000.  Despite the fact that 2000  results  were  negatively
impacted by the  electric  rate  reduction  and the  mark-to-market  loss on the
Company's  power  trading  activities,  net earnings  per share from  continuing
operations  increased  due to expansion of the Company's  wholesale  electricity
business and the common stock repurchase program.



                                       39



Cumulative  Effect of a Change in  Accounting  Principle - Effective  January 1,
1999,  the  Company  adopted  EITF Issue No.  98-10.  The effect of the  initial
application  of the new standard is reported as a cumulative  effect of a change
in accounting principle.  As a result, the Company recorded additional earnings,
net of taxes, of approximately $3.5 million,  or $0.09 per common share in 1999,
to  recognize  the gain on net open  physical  electricity  purchase  and  sales
commitments considered to be trading activities.

                         LIQUIDITY AND CAPITAL RESOURCES

At  September  30,  2000,  the  Company had  working  capital of $148.0  million
including  cash and cash  equivalents of $119.1  million.  This is a decrease in
working  capital of $12.2  million  from  December 31,  1999.  This  decrease is
primarily  the result of an increased use of cash for  investing  purposes,  the
timing of accounts  payable and accrued tax payments and the reduction in income
tax receivable due to the application of prior year  overpayments to the current
year  liability,  partially  offset by an increase in accounts  receivable  (see
discussion below).

Cash  generated from operating  activities  was $167.8  million,  an increase of
$18.4  million from 1999.  This  increase was  primarily the result of increased
profitability  including the settlement of a lawsuit. In addition,  the recovery
of  purchased  gas  adjustments  from  utility  customers  and lower  income tax
payments  contributed to the increase.  This increase was partially offset by an
increase in accounts receivable as a result of increased  wholesale  electricity
sales and was  partially  offset by a  decrease  in  utility  customer  accounts
receivable. This decrease in utility customer accounts receivable is primarily a
result of seasonal volume declines.  The Company continues to have a significant
amount of delinquent  accounts  resulting  from the new customer  billing system
implementation  in 1998  and  1999  (see  Other  Issues  Facing  the  Company  -
Implementation of New Billing System).

Cash used for  investing  activities  was $83.6 million in the nine months ended
September 30, 2000 compared to $20.7 million for the nine months ended September
30,  1999.  This  increased  spending  reflects  $13.4  million  relating to the
acquisition  of  transmission  assets (see  "Acquisition  of Certain  Assets and
Related Agreements"), the expansion of the electric distribution system of $12.6
million for reliability and to serve new load, plant  improvements of $5 million
at  the  Company's   Reeves  Power   Station,   and  the  1999   liquidation  of
insurance-based  investments  in the  nuclear  decommissioning  trust  of  $26.6
million (see  financing  activities for the payment of  decommissioning  debt of
$26.6 million for the nine months ended September 30, 1999).

Cash used for  financing  activities  was $85.5 million in the nine months ended
September  30,  2000  compared  to  $101.4  million  for the nine  months  ended
September  30,  1999.  This  decrease  is the  result of $26.6  million  of loan
repayments  associated with nuclear  decommissioning  trust  activities in 1999,
partially  offset by  increased  common  stock  repurchases  in 2000 (see "Stock
Repurchase").


                                       40


Capital Requirements

Total capital requirements  include  construction  expenditures as well as other
major capital  requirements  and cash dividend  requirements for both common and
preferred  stock.  The  main  focus of the  Company's  construction  program  is
upgrading  generating  systems,  upgrading  and  expanding  the electric and gas
transmission and distribution  systems and purchasing nuclear fuel.  Projections
for total capital requirements and construction expenditures for 2000 are $250.9
million and $219.1 million,  respectively.  Such  projections for the years 2000
through 2004 are $1.2 billion and $1.1 billion,  respectively.  These  estimates
are under continuing review and subject to on-going adjustment (see "Competitive
Strategy" above).

The Company's construction  expenditures for the nine months ended September 30,
2000 were entirely  funded through cash generated from  operations.  The Company
currently  anticipates  that internal cash  generation and current debt capacity
will be sufficient to meet capital  requirements for the years 2000 through 2004
assuming the Company  receives a reasonable  recovery of its stranded costs (see
"Stranded  Costs"  below).  To cover the difference in the amounts and timing of
cash  generation and cash  requirements,  the Company  intends to use short-term
borrowings under its liquidity arrangements.

Liquidity

At  November  1, 2000,  the  Company  had $175  million of  available  liquidity
arrangements,  consisting  of $150  million  from a senior  unsecured  revolving
credit facility ("Credit  Facility"),  and $25 million in local lines of credit.
The  Credit  Facility  will  expire in March  2003.  There  were no  outstanding
borrowings as of November 1, 2000.

The Company's  ability to finance its construction  program at a reasonable cost
and to provide for other capital needs is largely  dependent upon its ability to
earn a fair return on equity, results of operations,  credit ratings, regulatory
approvals and financial market conditions.  Financing flexibility is enhanced by
providing a high percentage of total capital  requirements from internal sources
and having the ability,  if necessary,  to issue  long-term  securities,  and to
obtain short-term credit.

In connection  with the Company's  announcement  of its proposed  acquisition of
Western  Resources'  electric  utility  operations,  Standard and Poors ("S&P"),
Moody's  Investor  Services  ("Moody's") and Fitch IBCA, Duff & Phelps ("Fitch")
have placed its  securities  ratings on negative  credit watch pending review of
the  transaction.  The Company is committed to maintain  its  investment  grade.
Moody's has rated the  Company's  senior  unsecured  notes and senior  unsecured
pollution control revenue bonds "Baa3"; and preferred stock "ba1". The EIP lease
obligation is also rated "Ba1".  Fitch IBCA,  Duff & Phelps  ("Fitch") rates the
Company' senior unsecured notes and senior unsecured  pollution  control revenue
bonds  "BBB-",  the  Company's  EIP lease  obligation  "BB+"  and the  Company's
preferred  stock "BB-".  Investors are cautioned that a security rating is not a
recommendation  to buy,  sell  or hold  securities,  that it may be  subject  to
revision or  withdrawal at any time by the assigning  rating  organization,  and
that each rating should be evaluated independently of any other rating.


                                       41


In  addition to the impact of the  proposed  acquisition  of Western  Resources'
electric utility operations,  future rating actions for the Company's securities
will  depend  in large  part on the  actions  of the PRC  relating  to  numerous
restructuring  issues,  including  the  Company's  proposed plan to separate the
utility into a generation business and a distribution and transmission  business
as required by the  Restructuring  Act ("Proposed  Plan").  The Company believes
that based on its Proposed  Plan (see  "Proposed  Holding  Company Plan" below),
that UtilityCo and PowerCo will both receive  investment  grade credit  ratings,
however,  such ratings will be contingent  upon many factors that have yet to be
determined.  DCR  announced  that assuming the Company  implements  its Proposed
Plan,  it would expect to issue  investment  grade  ratings for  UtilityCo,  and
PowerCo's rating would "border investment grade". DCR cautioned that ratings for
UtilityCo and PowerCo were highly conditional upon reaching assumptions provided
by the Company.

Covenants in the Company's Palo Verde Nuclear  Generating  Station Units 1 and 2
lease  agreements  limit the  Company's  ability,  without  consent of the owner
participants  in the  lease  transactions:  (i) to  enter  into  any  merger  or
consolidation,  or (ii) except in connection  with normal  dividend  policy,  to
convey,  transfer,  lease or  dividend  more than 5% of its assets in any single
transaction  or series of  related  transactions.  The Credit  Facility  imposes
similar restrictions regardless of credit ratings.

Financing Activities

In January  2000,  the  Company  reacquired  $34.7  million  of its 7.5%  senior
unsecured  notes through open market  purchases at a cost of $32.8  million.  On
October 28, 1999,  tax-exempt  pollution  control revenue bonds of $11.5 million
with an interest  rate of 6.60% were issued to partially  reimburse  the Company
for expenditures  associated with its share of a recently  completed  upgrade of
the emission control system at SJGS.

The Company  currently has no requirements for long-term  financings  during the
period of 2000 through 2004 except as part of its Proposed  Plan (see  "Proposed
Holding  Company Plan" below).  However,  during this period,  the Company could
enter into  long-term  financings for the purpose of  strengthening  its balance
sheet and  reducing its cost of capital.  The Company  continues to evaluate its
investment and debt  retirement  options to optimize its financing  strategy and
earnings  potential.  No additional first mortgage bonds may be issued under the
Company's mortgage.  The amount of SUNs that may be issued is not limited by the
SUNs  indenture.  However,  debt  to  capital  requirements  in  certain  of the
Company's financial  instruments would ultimately restrict the Company's ability
to issue SUNs.

Proposed Holding Company Plan

On April 18, 2000,  the Company  filed as an exhibit on Form 8-K,  unaudited pro
forma  financial  statements  of PowerCo and  UtilityCo  that give effect to the
Company's  Proposed  Plan.  The structure of the Proposed Plan  presented in the
April 18, 2000 Form 8-K was subsequently revised in October 2000 by the Company.
This revised Proposed Plan results in a capital  structure for Manzano,  PowerCo
and UtilityCo  similar to the presentation in the Form 8-K. The revised Proposed
Plan is subject to regulatory  and other  approvals as well as market,  economic
and business  conditions.  As such, the revised  Proposed Plan may be subject to
significant changes before implementation and the pro forma financial statements
as filed in the Form 8-K may  require  revision  to  reflect  the final  plan of
separation pursuant to the Restructuring Act.


                                       42


The revised  Proposed Plan assumes that the Asset Transfer will be  accomplished
as  follows:  PowerCo  will  transfer  its  regualted  assets to a  wholly-owned
subsdiary,  UtilityCo,  in exchange for common stock, UtilityCo preferred stock,
UtilityCo  senior  unsecured notes and cash.  UtilityCo will also assume certain
liabilities associated with the regulated assets. PowerCO will then dividend the
common stock of UtilityCo to Manzano.

The current holders of PowerCo's  public SUNs will be offered the opportunity to
exchange their  approximately  $368 million of existing SUNs for $368 million of
SUNs issued by UtilityCo with like terms and conditions.  The current holders of
PowerCo's  preferred  stock will be offered the  opportunity  to exchange  their
approximately  $12.8 million of preferred  stock for  preferred  stock issued by
UtilityCo with like terms and conditions.

Although  there  are  other  alternatives  to  finance  the  acquisition  of the
regulated  assets from PowerCo,  based on current market,  economic and business
conditions,  the Company  currently  believes  that the  foregoing  transactions
represent the most advantageous way to effect the Asset Transfer.  However,  the
structure of the revised  Proposed  Plan is subject to change as the  regulatory
approval process continues and is ultimately resolved.

Stock Repurchase

In March 1999, the Company's board of directors approved a plan to repurchase up
to  1,587,000  shares of the  Company's  outstanding  common  stock with maximum
purchase price of $19.00 per share.  In December  1999,  the Company's  board of
directors authorized the Company to repurchase up to an additional $20.0 million
of the Company's common stock. As of December 31, 1999, the Company  repurchased
1,070,700 shares of its previously  outstanding  common stock at a cost of $18.8
million. From January 2, 2000 through March 31, 2000, the Company repurchased an
additional  1,167,684 shares of its outstanding  common stock at a cost of $18.9
million.  The Company has  repurchased  all shares  authorized in March 1999 and
December 1999 by the Board of Directors.

On  August  8,  2000,  the  Company's  Board  of  Directors  approved  a plan to
repurchase  up to $35 million of the  Company's  common stock through the end of
the first  quarter of 2001.  From  August 8, 2000  through  September  30,  2000
Company repurchased an additional 453,100 shares of its outstanding common stock
at a cost of $9.8 million.

Acquisition of Certain Assets and Related Agreements

The  Company  and  Tri-State  Generation  and  Transmission  Association,   Inc.
("Tri-State")  entered  into an asset sale  agreement  dated  September 9, 1999,
pursuant to which  Tri-State  has agreed to sell to the Company  certain  assets
acquired by Tri-State as the result of Tri-State's  merger with Plains  Electric
Generation and Transmission Cooperative, Inc. ("Plains") consisting primarily of
transmission assets, a fifty percent interest in an inactive power plant located
near  Albuquerque,  and an office  building.  The purchase  price was originally
$13.2  million,  subject  to  adjustment  at  the  time  of  closing,  with  the
transaction  to close in two  phases.  On July 1,  2000,  the  first  phase  was
completed,  and the Company  acquired  the 50 percent  ownership in the inactive
power  plant  and  the  office  building.  The  second  phase  relating  to  the
transmission assets is expected to close by the end of 2000.


                                       43


In addition,  on July 1, 2000,  the Company  advanced  $11.8 million to a former
Plains  cooperative member as part of an agreement for the Company to become the
cooperative's  power  supplier.  Approximately  $4.5  million  of  this  advance
represents  an  inducement  for entering  into a 10 year power sales  agreement.
Accordingly,  the Company  has  expensed  this amount in the third  quarter as a
business  development  cost.  The remaining  $7.5 million will be repaid over 10
years. If the cooperative terminates the contract early, the whole $11.8 million
advance must be repaid to the Company.

San Juan Coal Contract

On August 31, 2000,  the Company  negotiated an agreement with the coal supplier
for San Juan  Generating  Station  ("SJGS").  Under the  terms of the  agreement
between the Company,  San Juan Coal Company  ("SJCC") and Tucson  Electric Power
Company ("TEP"),  which also owns a portion of the generating station, SJCC will
replace  the two  surface  mining  operations  that now  supply the plant with a
single  underground  mine  located  on the site of one of the  existing  surface
mines. In addition to the closure of the surface mines, the Company and TEP will
no  longer  require  the  coal  transportation  services  provided  by San  Juan
Transportation Company ("SJTC").

The revised coal  contract is expected to save the Company  between $400 million
and $500  million in fuel costs over the next 17 years.  Besides  saving on fuel
costs,  the  cleaner-burning,  less  abrasive  coal is  expected  to reduce  the
Company's  share  of  the  plant's   maintenance   and  operating   expenses  by
approximately  $2 million per year. The plant is expected to realize some of the
benefits of the higher quality coal next year, as the existing surface mines are
phased  out and the  underground  mine is  developed.  The  underground  mine is
scheduled to be in full production by November 2002.

Dividends

The  Company's  board of directors  reviews the Company's  dividend  policy on a
continuing basis. The declaration of common dividends is dependent upon a number
of factors including the extent to which cash flows will support dividends,  the
availability of retained earnings,  the financial  circumstances and performance
of the Company,  the PRC's decisions on the Company's  various  regulatory cases
currently  pending,  the effect of  deregulating  generation  markets and market
economic  conditions  generally.  In addition,  the ability to recover  stranded
costs in deregulation,  future growth plans and the related capital requirements
and standard business  considerations  will also affect the Company's ability to
pay  dividends.  In  addition,  following  the  separation  as  required  by the
Restructuring Act, the ability of the proposed holding company,  Manzano, to pay
dividends will depend  initially on the dividends and other  distributions  that
UtilityCo and PowerCo pay to the holding company.

Capital Structure

The Company's capitalization,  including current maturities of long-term debt is
shown below:
                                                  September 30,     December 31,
                                                      2000              1999
                                                  -------------     ------------

         Common Equity.......................          49.1 %           47.3 %
         Preferred Stock.....................           0.7              0.7
         Long-term Debt......................          50.2             52.0
                                                      -------          -------
            Total Capitalization*............         100.0 %          100.0 %
                                                      =======          =======

* Total  capitalization  does not  include  as debt the  present  value  ($162.7
million as of September 30, 2000 and $165.2  million as of December 31, 1999) of
the Company's lease obligations for PVNGS Units 1 and 2 and EIP.


                                       44


                         OTHER ISSUES FACING THE COMPANY

THE RESTRUCTURING ACT AND THE Formation of Holding Company

The  Restructuring  Act requires that assets and  activities  subject to the PRC
jurisdiction,  primarily electric and gas distribution,  and transmission assets
and  activities  (collectively,  the  "Regulated  Business"),  be separated from
competitive  businesses,  primarily electric  generation and service and certain
other energy services (collectively,  the "Deregulated Competitive Businesses").
Such separation is required to be accomplished  through the creation of at least
two separate  corporations.  The Company has decided to accomplish  the mandated
separation  by the  formation  of a  holding  company  and the  transfer  of the
Regulated Businesses to a newly-created,  wholly-owned subsidiary of the holding
company,  subject  to  various  approvals.  The  holding  company  structure  is
expressly  authorized  by the  Restructuring  Act.  Corporate  separation of the
Regulated Business from the Deregulated Competitive Businesses must be completed
by August 1, 2001 under existing PRC orders.  Completion of corporate separation
will require a number of regulatory  approvals by, among others, the PRC and the
Securities and Exchange Commission. Approvals from the Federal Energy Regulatory
Commission and the Nuclear Regulatory Commission have been obtained. Hearings on
the corporate separation have been completed before a PRC hearing examiner,  and
briefs have been submitted.  Other parties to the PRC case have asked for delays
in approval until after the New Mexico legislature has had a chance in the first
quarter  of  2001  to  act  based  on  the  recent  deregulation  experience  in
California. The Company is unable to predict whether a delay will be granted.

In June 2000,  shareholders  approved the separation and related share exchange;
however,  completion  of corporate  separation  will also require  certain other
consents.  Completion may also entail significant  restructuring activities with
respect to the  Company's  existing  liquidity  arrangements  and the  Company's
publicly-held  senior  unsecured notes of which $368 million were outstanding as
of September 30, 2000.  Holders of the Company's senior  unsecured  notes,  $100
million at 7.5% and $268.4  million at 7.1%,  may be offered the  opportunity to
exchange  their  securities  for  similar  senior  unsecured  notes of the newly
created  regulated  business (see  "Liquidity and Capital  Resources - Financing
Activities and Proposed Holding Company Plan" above).

Stranded Costs

The Restructuring  Act recognizes that electric  utilities should be permitted a
reasonable  opportunity to recover an appropriate amount of the costs previously
incurred in providing  electric service to their customers  ("stranded  costs").
Stranded costs represent all costs  associated  with generation  related assets,
currently  in rates,  in excess of the  expected  competitive  market  price and
include  plant   decommissioning   costs,   regulatory  assets,  and  lease  and
lease-related  costs.  Utilities  will be allowed to recover no less than 50% of
stranded  costs through a  non-bypassable  charge on all customer bills for five
years after implementation of customer choice. The PRC could authorize a utility
to recover up to 100% of its  stranded  costs if the PRC finds that  recovery of
more than 50%: (i) is in the public interest;  (ii) is necessary to maintain the
financial  integrity  of the public  utility;  (iii) is  necessary  to  continue
adequate and reliable  service;  and (iv) will not cause an increase in rates to
residential  or small  business  customers  during the  transition  period.  The
Restructuring Act also allows for the recovery of nuclear  decommissioning costs
by means of a separate wires charge over the life of the  underlying  generation
assets (see "NRC Prefunding" below).


                                       45


Approximately $134 million of costs associated with the Deregulated  Competitive
Business were established as regulatory  assets.  The Company expects to recover
these  regulatory  assets along with other  stranded costs  associated  with the
Deregulated  Competitive  Business  through its stranded  costs  recovery.  As a
result,  these regulatory assets continue to be classified as regulatory assets,
although  the  Company  has  discontinued   Statement  of  Financial  Accounting
Standards No. 71,  "Accounting  for the Effects of Certain Types of  Regulation"
(SFAS 71) and adopted  Statement  of  Financial  Accounting  Standards  No. 101,
"Regulated Enterprises--Accounting for the Discontinuance of Application of FASB
Statement  71." Stranded  costs include other  operating  costs in excess of the
established  regulatory  assets. On May 31, 2000, the Company filed with the PRC
its  proposal to recover its stranded  costs.  These  costs,  excluding  nuclear
decommissioning  costs,  total a present value of $691.6  million.  In addition,
stranded costs associated with decommissioning the Company's portion of the Palo
Verde  nuclear plant total an additional  present value of $44.4  million.  This
amount  considers  the effect of expected  earnings on PNM's  qualified  nuclear
decommissioning trusts.

The  calculation  of stranded  costs is subject to a number of highly  sensitive
assumptions,  including the date of open access,  appropriate discount rates and
projected   market  prices,   among  others.   The  Company  believes  that  the
Restructuring  Act if properly applied provides an opportunity for recovery of a
reasonable  amount of stranded costs. If regulatory  orders do not provide for a
reasonable  recovery,  the  Company is prepared to  vigorously  pursue  judicial
remedies.  Final  determination and quantification of stranded cost recovery has
not  been  made  by the  PRC.  The  determination  will  have an  impact  on the
recoverability  of the  related  assets  and may have a  material  effect on the
future financial results and position of the Company.

If the  current  discussions  with the PRC staff and other  parties  result in a
settlement in which the amount the Company  recovers for stranded  costs is less
than the amount it has recorded on the balance sheet as regulatory  assets,  the
Company will be required to  write-off  the  difference  between its recovery of
these costs and the amount it has currently recorded. The final outcome of these
discussions  is unknown at the current  time (see  "Restructuring  the  Electric
Utility Industry").


                                       46



Transition Cost Recovery

In addition,  the Restructuring Act authorizes  utilities to recover in full any
prudent  and  reasonable  costs  incurred  in  implementing   full  open  access
("transition  costs").  These transition costs will be recovered through 2007 by
means of a separate  wires  charge.  The PRC may  extend  this date by up to one
year. The Company is still evaluating its expected  transition costs and has not
made a final  determination  of those  costs.  The Company,  however,  currently
estimates  that  these  costs  will  be  approximately  $46  million,  including
allowances for certain costs which are  non-deductible  for income tax purposes.
Transition costs for which the Company will seek recovery  include  professional
fees,  financing costs including  underwriting  fees,  consents  relating to the
transfer of assets,  management  information  system changes  including  billing
system changes and public and customer education and communications. Recoverable
transition costs are currently being  capitalized and will be amortized over the
recovery  period to match related  revenues.  The Company  intends to vigorously
pursue remedies  available to it should the PRC disallow  recovery of reasonable
transition  costs.  Costs not recoverable  will be expensed when incurred unless
these costs are otherwise  permitted to be capitalized  under current and future
accounting rules. If the amount of non-recoverable transition costs is material,
the  resulting  charge to  earnings  may have a  material  effect on the  future
financial results and position of the Company.

Deregulated Competitive Businesses

The Deregulated  Competitive  Businesses  which would be retained by the Company
include the Company's interests in generation facilities,  including PVNGS, Four
Corners,  and SJGS,  together with the pollution  control  facilities which have
been financed with pollution control revenue bonds.  Based on the Proposed Plan,
approximately  $586 million in pollution  control  revenue bonds would remain as
obligations  of  the  generation  subsidiary,  as  would  certain  other  of the
Company's long-term  obligations.  The Deregulated  Competitive Businesses would
not be subject to regulation by the PRC.

The Company will continue its Deregulated  Competitive  Businesses following the
restructuring,  which  will be  subject  to  market  conditions.  Following  the
separation  as required by the  Restructuring  Act, in support of its  wholesale
trading  operations,  the Company is targeting to double its generating capacity
and  triple its sales  volume.  Avistar,  the  Company's  current  non-regulated
subsidiary,   provides   services  in  the  areas  of  utility   management  for
municipalities and other communities,  remote metering and development of energy
conservation and supply projects for federal government facilities.  The Company
does not  anticipate  an earnings  contribution  from  Avistar over the next few
years.


                                       47

NRC Prefunding

Pursuant   to  NRC   rules  on   financial   assurance   requirements   for  the
decommissioning  of nuclear  power plant,  the Company has a program for funding
its share of  decommissioning  costs for PVNGS through a sinking fund  mechanism
(see "PVNGS  Decommissioning  Funding").  The NRC rules on  financial  assurance
became effective on November 23, 1998. The amended rules provide that a licensee
may use an external sinking fund as the exclusive  financial assurance mechanism
if the licensee recovers estimated decommissioning costs through cost of service
rates or a  "non-bypassable  charge".  Other mechanisms are prescribed,  such as
prepayment,  surety methods,  insurance and other guarantees, to the extent that
the requirements for exclusive reliance on the fund mechanism are not met.

The  Restructuring  Act  allows  for  the  recoverability  of 50% up to  100% of
stranded costs including nuclear  decommissioning  costs (see "Stranded Costs").
The Restructuring Act specifically  identifies nuclear  decommissioning costs as
eligible for separate  recovery over a longer period of time than other stranded
costs if the PRC  determines a separate  recovery  mechanism to be in the public
interest. In addition, the Restructuring Act states that it is not requiring the
PRC to issue any order which would result in loss of  eligibility to exclusively
use external sinking fund methods for  decommissioning  obligations  pursuant to
Federal  regulations.  If the Company is unable to meet the  requirements of the
NRC rules permitting the use of an external sinking fund because it is unable to
recover all of its  estimated  decommissioning  costs  through a  non-bypassable
charge,  the Company may have to pre-fund or find a similarly  capital intensive
means to meet the NRC rules.  There can be no assurance  that such an event will
not negatively affect the funding of the Company's growth plans.

In addition,  as part of the  determination  and  quantification of the stranded
costs  related  to  the  decommissioning,   the  Company  estimated  its  future
decommissioning  costs.  If the  Company's  estimate  proves to be less than the
actual  costs of  decommissioning,  any cost in  excess  of the  amount  allowed
through  stranded cost recovery may not be  recoverable.  Such excess costs,  if
any, will also be subject to the pre-funding requirements discussed above.

Competition

Under  current law,  the Company is not in direct  retail  competition  with any
other regulated electric and gas utility.  Nevertheless,  the Company is subject
to varying degrees of competition in certain  territories  adjacent to or within
areas it serves that are also currently  served by other utilities in its region
as well as cooperatives, municipalities, electric districts and similar types of
government organizations.

The Restructuring Act opens the state's electric power market to customer choice
for certain customers  beginning in January 2002 and the balance of customers by
July 2002. As a result,  the Company may face  competition  from  companies with
greater  financial  and  other  resources.  There can be no  assurance  that the
Company will not face  competition in the future that would adversely affect its
results.


                                       48


It is the  current  intention  to have  the  Company's  Deregulated  Competitive
Businesses  engage  primarily  in  energy-related  businesses  that  will not be
regulated by state or Federal agencies that currently  regulate public utilities
(other  than the FERC and NRC).  These  competitive  businesses,  including  the
generation business, will encounter competition and other factors not previously
experienced  by the  Company,  and may  have  different,  and  perhaps  greater,
investment  risks than those  involved in the  regulated  business  that will be
engaged  in by  the  Regulated  Businesses.  Specifically,  the  passage  of the
Restructuring  Act and deregulation in the electric  utility industry  generally
are likely to have an impact on the price and  margins for  electric  generation
and thus,  the  return on the  investment  in  electric  generation  assets.  In
response to  competition  and the need to gain  economies of scale,  electricity
producers will need to control costs to maintain margins, profitability and cash
flow  that  will be  adequate  to  support  investments  in new  technology  and
infrastructure. The Company will have to compete directly with independent power
producers,  many of whom will be larger in scale,  thus  creating a  competitive
advantage for those producers due to scale  efficiencies.  The Company's current
business  plan  includes a 300%  increase in sales  achieved  by doubling  power
generation assets in its surrounding region of operations  through  construction
or acquisition over the next five to seven years.  Such growth will be dependent
upon  the  Company's  ability  to  generate  $400 to $600  million  to fund  the
deregulated  competitive  expansion.  There  can  be  no  assurance  that  these
Deregulated Competitive  Businesses,  particularly the generation business, will
be successful or, if unsuccessful,  that they will not have a direct or indirect
adverse effect on the Company.

Implementation of New Billing System

On November 30, 1998, the Company implemented a new customer billing system. Due
to a significant  number of problems  associated with the  implementation of the
new billing system, the Company was unable to generate appropriate bills for all
its  customers  through  the first  quarter  of 1999 and was  unable to  analyze
delinquent accounts until November 1999.

As a result of the delay of normal collection activities, the Company incurred a
significant  increase  in  delinquent  accounts,  many of  which  occurred  with
customers that no longer have active accounts with the Company. As a result, the
Company significantly increased its bad debt accrual throughout 1999.


                                       49



The following is a summary of the allowance for doubtful accounts during for the
three months ended September 30, 2000 and year ended December 31, 1999:

                                                      September 30, December 31,
                                                          2000          1999
                                                      ------------- -----------
                                                           (In thousands)
 Allowance for doubtful accounts, beginning
   of year............................................   $ 12,504    $    836
 Bad debt accrual.....................................      5,022      11,496
 Less:  Write off (adjustments) of uncollectible
   Accounts...........................................     11,730        (172)
                                                         --------    ---------
 Allowance for doubtful accounts, end of period ......   $  5,796    $ 12,504
                                                         ========    =========

The Company  continues to analyze its  delinquent  accounts  resulting  from the
problems  associated with the implementation of the new customer billing system.
As a  result,  the  Company  has  determined  that  $11.7  million  of  customer
receivables  will  not be  collectible.  Based  upon  information  available  at
September 30, 2000, the Company believes the allowance for doubtful  accounts of
$5.8 million is adequate for  management's  estimate of potential  uncollectible
accounts.

Electric Rate Case

On  August  25,  1999,  the PRC  issued  an order  approving  settlement  of the
Company's electric rate case. The PRC ordered the Company to reduce its electric
rates by $34.0  million  retroactive  to July 30, 1999.  In addition,  the order
includes a rate freeze until retail electric competition is fully implemented in
New Mexico or until January 1, 2003. The settlement  reduces annual  revenues by
an estimated  $37.0  million based on expected  customer  growth and will reduce
electric  distribution  operating revenues in the year 2000 by approximately $20
million.

As part of the  settlement,  the  Company  agreed  that  certain  changes to the
language of the retail  tariff  under  which  Kirtland  Air Force Base  ("KAFB")
currently takes service would be considered in a separate  proceeding before the
PRC. Hearings on this issue have not yet been scheduled.  The PRC is considering
briefs submitted by the parties addressing the scope of the proceeding. KAFB has
not renewed its  electric  service  contract  with the Company  that  expired in
December 1999 but continues to purchase retail service from the Company.

GAS RATE ORDERS

In April 2000, the New Mexico Supreme Court ("Supreme  Court") ruled in favor of
the  Company  in  overturning  a $6.9  million  rate  reduction  imposed  on the
Company's  natural gas utility by the state's former Public  Utility  Commission
("PUC") in 1997 for its 1995 gas rate case.  Although  the Supreme  Court upheld
certain  portions  of the gas rate  case  order by the PUC,  the  Supreme  Court
vacated  the  rate  order  as  "unreasonable   and  unlawful"   because  certain
disallowances  ordered by the PUC unreasonably hindered the Company's ability to
earn a fair rate of return.  The case was  remanded  to the PRC.  In addition in
March 2000,  the Supreme  Court  vacated the PUC's final order in the  Company's
1997  gas  rate  case  and  remanded  it  back to the  PRC.  The  Supreme  Court
specifically rejected portions of the final order requiring the Company to offer
residential customers a choice of utility access fees.

                                       50


Rate Case Settlement

On October  24,  2000,  the PRC issued a final  order  approving  a  stipulation
negotiated  in the third  quarter  between  the  Company and the PRC staff which
resolved all issues raised by the two remanded rate cases.  The final order adds
approximately  $1.2 million to the  Company's  revenues in the final  quarter of
2000,  $4.7 million in 2001,  and $3.9 million in 2002. The Company has reversed
certain  reserves  against costs  recovered in the settlement that were recorded
against earnings at the time of the original  regulatory orders,  resulting in a
one-time  pre-tax  gain of $4.6  million.  This  amount will be  collected  from
customers in rates over the next 12 years.

Effects of Certain EVENTS ON Future Revenues

During the second quarter,  regional  wholesale  electricity prices reached $750
per MWh. In the third  quarter,  2000,  due to the  unusually  high price levels
experienced  in the spring and early  summer of this year,  the  California  ISO
Board imposed a price cap of $250 per MWh for real time  purchases.  In addition
to sales to the  California  PX and ISO  markets,  the  Company  sells  power to
customers in other  jurisdictions  whose prices are influenced by the California
ISO caps.  Price  controls,  such as those imposed in  California,  could have a
material adverse effect on the Generation Operations' revenue growth.

On November 1, 2000, the Federal Energy Regulatory  Commission  ("FERC") entered
an order in response to numerous  complaints  regarding events and prices in the
California  markets  in which it found  that  market  structure  these  factors,
combined with an imbalance of supply and demand, caused and continue to have the
potential to cause unjust and unreasonable  rates for sales of short term energy
under  certain  conditions.  FERC  therefore  proposed  changes  to the  auction
procedures in the California  markets and enhanced  reporting  requirements  for
sellers  bidding a price in excess  of $150 per MWh as a method  for  mitigating
prices  that  have  been  alleged  to be  excessive  as well as other  short and
longer-term remedies.  FERC declined to order refunds for past collections,  but
did confirm a refund obligation in a previous order, which it stated would cover
the period from  October 2, 2000  through  December  31, 2002 as a condition  of
authorization to make sales at market rates. FERC did not order any refunds, but
attempted to establish a "circumscribed"  refund  liability,  and stated that it
may order refunds if certain  conditions are met,  subject to certain to certain
cost-based limitations.

The Company's 100 MW power sale contract with San Diego Gas and Electric Company
("SDG&E")  will expire in April of 2001.  SDG&E has notified the Company that it
will not renew this  contract.  The  Company  currently  estimates  that the net
revenue  reduction  resulting  from the expiration of the SDG&E contract will be
approximately $20 million annually. In addition,  previously reported litigation
between the Company and SDG&E regarding  prior years' contract  pricing has been
resolved in the Company's favor.

On October 4,  1999,  Western  Area  Power  Administration  ("Western")  filed a
petition at the FERC  requesting the FERC, on an expedited  basis,  to order the
Company to provide network  transmission  service to Western under the Company's
Open Access  Transmission  Tariff on behalf of the United  States  Department of
Energy  ("DOE") as  contracting  agent for KAFB.  The  Company is  opposing  the
Western petition and intends to litigate this matter vigorously. The net revenue
reduction to the Company if the DOE  replaces the Company as the power  supplier
to KAFB is estimated to be approximately  $7.0 million  annually.  Nevertheless,
even if the DOE were to replace the Company as the power  supplier to KAFB,  any
resulting  loss of revenue to the  Company  would be  mitigated  by selling  the
associated energy into the wholesale power market.


                                       51


A further  discussion of these and other legal  proceedings can be found in PART
II, ITEM 1. - "LEGAL PROCEEDINGS" in this Form 10-Q.

COAL FUEL SUPPLY

The coal  requirements  for the SJGS are being  supplied by SJCC, a wholly-owned
subsidiary of BHP, from certain  Federal,  state and private coal leases under a
Coal Sales  Agreement,  pursuant  to which SJCC will supply  processed  coal for
operation  of the SJGS until  2017.  The  primary  sources  of coal for  current
operations are a mine adjacent to the SJGS and a mine located  approximately  25
miles northeast of the SJGS in the La Plata area of northwestern New Mexico.

The Company has reached an agreement with SJCC and Tucson Electric Power ("TEP")
to replace these two surface mining  operations with a single  underground  mine
located  adjacent  to the plant.  Underground  mining is  expected  to provide a
higher  quality coal at a lower cost per ton. The new mine will use the longwall
mining  technique  and is expected to ramp to full station  supply by the end of
2002.

In 1997, the Company was notified by SJCC of certain audit exceptions identified
by the Federal Minerals  Management  Service ("MMS") for the period 1986 through
1997.  These  exceptions  pertain  to the  valuation  of coal  for  purposes  of
calculating  the Federal  coal  royalty.  Primary  issues  include  whether coal
processing and  transportation  costs should be included in the base value of La
Plata coal for royalty  determination.  Administrative appeals of the MMS claims
are pending.

The Company was notified  during the fourth  quarter of 1998 that the MMS agreed
to a  mediation  of the  claims.  It is the  Company's  understanding  that  the
mediation has not yet occurred.  The Company is unable to predict the outcome of
this matter and the Company's exposures have not yet been assessed.

In 1996,  the Company was  notified by SJCC that the Navajo  Nation  proposed to
select  certain  properties  within the San Juan and La Plata Mines (the "mining
properties")  pursuant  to the  Navajo-Hopi  Land  Settlement  Act of 1974  (the
"Act"). The mining properties are operated by SJCC under leases from the BLM and
comprise a portion of the fuel supply for the SJGS. An administrative  appeal by
SJCC is  pending.  In the  appeal,  SJCC  argued  that  transfer  of the  mining
properties  to the Navajo  Nation may subject the mining  operations to taxation
and additional regulation by the Navajo Nation, both of which could increase the
price of coal  that  might  potentially  be passed  on to the SJGS  through  the
existing coal sales  agreement.  The Company is monitoring  the appeal and other
developments on this issue and will continue to assess potential  impacts to the
SJGS and the Company's operations. The Company is unable to predict the ultimate
outcome of this matter.

FUEL, WATER AND GAS NECESSARY FOR GENERATION OF ELECTRICITY

The Company's generation mix for 1999 was 67.6% coal, 31.0% nuclear and 1.4% gas
and oil. Due to locally available natural gas and oil supplies,  the utilization
of locally available coal deposits and the generally  abundant supply of nuclear
fuel, the Company  believes that adequate  sources of fuel are available for its
generating stations (see "Coal Fuel Supply" above).


                                       52


Water for Four Corners and SJGS is obtained  from the San Juan River.  BHP holds
rights to San Juan River  water and has  committed  a portion of such  rights to
Four  Corners  through  the life of the  project.  The Company and Tucson have a
contract with the USBR for consumption of 16,200 acre feet of water per year for
the SJGS, which contract  expires in 2005. In addition,  the Company was granted
the  authority to consume 8,000 acre feet of water per year under a state permit
that is held by BHP.  The Company is of the  opinion  that  sufficient  water is
under contract for the SJGS through 2005. The Company has signed a contract with
the Jicarilla Apache Tribe for a twenty-seven year term,  beginning in 2006, for
replacement  of the current USBR  contract for 16,200 AF of water.  The contract
must  still  be  approved  by the  USBR  and is also  subject  to  environmental
approvals.  The  Company is  actively  involved  in the San Juan River  Recovery
Implementation  Program  to  mitigate  any  concerns  with  the  taking  of  the
negotiated  water  supply  from a river that  contains  endangered  species  and
critical  habitat.  The Company  believes that it will continue to have adequate
sources of water available for its generating stations.

The Company  obtains its supply of natural gas primarily from sources within New
Mexico  pursuant to contracts with producers and marketers.  These contracts are
generally  sufficient to meet the Company's  peak-day demand. The Company serves
certain  cities  which  depend  on EPNG or  Transwestern  Pipeline  Company  for
transportation of gas supplies.  Because these cities are not directly connected
to the Company's transmission facilities,  gas transported by these companies is
the sole supply  source for those  cities.  The Company  believes  that adequate
sources of gas are available for its distribution systems.

NEW SOURCE REVIEW RULES

The United States  Environmental  Protection Agency ("EPA") has proposed changes
to its New Source  Review  ("NSR")  rules that could  result in many  actions at
power plants that have previously been considered routine repair and maintenance
activities (and hence not subject to the application of NSR requirements) as now
being subject to NSR. In November 1999, the Department of Justice at the request
of the EPA filed complaints  against seven companies alleging the companies over
the past 25 years had made modifications to their plants in violation of the NSR
requirements,  and in some cases the New Source  Performance  Standards ("NSPS")
regulations.  Whether or not the EPA will  prevail is unclear at this time.  The
EPA has  reached a  settlement  with one of the  companies  sued by the  Justice
Department.  No complaint  has been filed  against the Company,  and the Company
believes  that all of the routine  maintenance,  repair,  and  replacement  work
undertaken at its power plants was and  continues to be in  accordance  with the
requirements of NSR and NSPS. However, by letter dated October 23, 2000, the New
Mexico  Environment  Department  ("NMED")  made an  information  request  of the
Company,  advising the Company that the NMED was in the process of assisting the
EPA in the EPA's  nationwide  effort  "of  verifying  that  changes  made at the
country's  utilities have not inadvertently  triggered a modification  under the
Clean Air Act's Prevention of Significant  Determination  ("PSD") policies." The
Company intends to respond in a timely fashion to the NMED information request.

The  nature  and cost of the  impacts  of EPA's  changed  interpretation  of the
application  of the NSR and  NSPS,  together  with  proposed  changes  to  these
regulations,  may be significant to the power production industry.  However, the
Company cannot  quantify  these impacts with regard to its power plants.  If the
EPA should  prevail with its current  interpretation  of the NSR and NSPS rules,
the Company may be required to make significant capital expenditures which could
have a material adverse affect on the Company's  financial  position and results
of operations.


                                       53


COMPLIANCE WITH ENVIRONMENTAL LAWS AND REGULATIONS

The normal course of operations of the Company  necessarily  involves activities
and substances that expose the Company to potential  liabilities  under laws and
regulations  protecting  the  environment.  Liabilities  under  these  laws  and
regulations  can be material and in some instances may be imposed without regard
to fault,  or may be imposed for past acts,  even though such past acts may have
been  lawful at the time  they  occurred.  Sources  of  potential  environmental
liabilities  include  (but  are  not  limited  to)  the  Federal   Comprehensive
Environmental  Response Compensation and Liability Act of 1980 and other similar
statutes.

The Company records its environmental  liabilities when site assessments  and/or
remedial actions are probable and a range of reasonably likely cleanup costs can
be  estimated.  The  Company  reviews  its  sites  and  measures  the  liability
quarterly,  by assessing a range of reasonably  likely costs for each identified
site using  currently  available  information,  including  existing  technology,
presently enacted laws and regulations,  experience gained at similar sites, and
the probable level of involvement and financial  condition of other  potentially
responsible  parties.  These  estimates  include costs for site  investigations,
remediation,  operations and  maintenance,  monitoring and site closure.  Unless
there is a probable amount, the Company records the lower end of this reasonably
likely range of costs (classified as other long-term liabilities at undiscounted
amounts).

The Company's  recorded  estimated minimum liability to remediate its identified
sites is $8.3 million.  The ultimate  cost to clean up the Company's  identified
sites  may vary  from  its  recorded  liability  due to  numerous  uncertainties
inherent  in  the  estimation  process,  such  as:  the  extent  and  nature  of
contamination;  the scarcity of reliable data for identified sites; and the time
periods over which site  remediation is expected to occur.  The Company believes
that,  due to these  uncertainties,  it is remotely  possible that cleanup costs
could exceed its recorded  liability by up to $21.1 million.  The upper limit of
this range of costs was  estimated  using  assumptions  least  favorable  to the
Company.

Labor Union Negotiations

The collective  bargaining  agreement  between the Company and the International
Brotherhood  of  Electrical  Workers  Local Union 611 ("IBEW")  which covers the
approximately  654 bargaining  unit employees in the regulated and  competitive,
deregulated  operations  expired on May 1, 2000, but continued in full force and
effect while the parties  negotiated.  The  successor  agreement  was reached on
August 22,  2000 and was  ratified by IBEW  members on  September  2, 2000.  The
IBEW's charge with the National  Labor  Relations  Board  ("NLRB")  alleging the
Company has  bargained in bad faith,  and by its actions has committed an unfair
labor  practice  is pending.  The Company  will  vigorously  defend  against the
Union's allegations.


                                       54


Navajo Nation Tax Issues

Arizona Public Service  Company  ("APS"),  the operating agent for Four Corners,
has informed the Company that in March 1999, APS initiated  discussions with the
Navajo Nation regarding various tax issues in conjunction with the expiration of
a tax waiver,  in July 2001, which was granted by the Navajo Nation in 1985. The
tax waiver pertains to the possessory interest tax and the business activity tax
associated  with the Four Corners  operations  on the  reservation.  The Company
believes  that the  resolution  of these tax issues  will  require  an  extended
process and could potentially affect the cost of conducting  business activities
on the  reservation.  The Company is unable to predict the  ultimate  outcome of
discussions with Navajo Nation regarding these tax issues.

NEW AND PROPOSED ACCOUNTING STANDARDS

Decommissioning: The Staff of the Securities and Exchange Commission ("SEC") has
questioned certain of the current accounting  practices of the electric industry
regarding the recognition,  measurement and  classification  of  decommissioning
costs for  nuclear  generating  stations  in  financial  statements  of electric
utilities.  In February 2000, the Financial  Accounting Standards Board ("FASB")
issued an exposure draft regarding  Accounting for  Obligations  Associated with
the  Retirement of Long-Lived  Assets  ("Exposure  Draft").  The Exposure  Draft
requires the  recognition of a liability for an asset  retirement  obligation at
fair  value.  In  addition,  present  value  techniques  used to  calculate  the
liability must use a credit adjusted  risk-free rate.  Subsequent  remeasures of
the liability would be recognized using an allocation approach.  The Company has
not yet determined the impact of the Exposure Draft.

EITF Issue 99-14, Recognition of Impairment Losses on Firmly Committed Executory
Contracts:  The  Emerging  Issues Task Force  ("EITF") has added an issue to its
agenda to address  impairment of leased  assets.  A  significant  portion of the
Company's nuclear  generating  assets are held under operating leases.  Based on
the  alternative  accounting  methods  being  explored by the EITF,  the related
financial  impact of the future adoption of EITF Issue No. 99-14 should not have
a  material  adverse  effect on  results  of  operations.  However,  a  complete
evaluation  of the financial  impact from the future  adoption of EITF Issue No.
99-14 will be undeterminable until EITF deliberations are completed and stranded
cost recovery issues are resolved.

Statement of Financial  Accounting  Standards No. 133, Accounting for Derivative
Instruments  and  Hedging   Activities,   ("SFAS  133"):  SFAS  133  establishes
accounting  and  reporting  standards  requiring  derivative  instruments  to be
recorded in the balance  sheet as either an asset or  liability  measured at its
fair value.  SFAS 133 also requires that changes in the derivatives'  fair value
be recognized  currently in earnings unless specific hedge  accounting  criteria
are met. Special  accounting for qualifying  hedges allows  derivative gains and
losses to offset related results on the hedged item in the income statement, and
requires  that a company  must  formally  document,  designate,  and  assess the
effectiveness of transactions that receive hedge accounting.  In June 1999, FASB
issued SFAS 137 to amend the  effective  date for the  compliance of SFAS 133 to
January 1, 2001. In June 2000,  the FASB issued SFAS 138 that  provides  certain
amendments to SFAS 133. The  amendments,  among other things,  expand the normal


                                       55


sales and purchases  exception to contracts that implicitly or explicitly permit
net  settlement  and contracts  that have a market  mechanism to facilitate  net
settlement.  The  expanded  exception  excludes  a  significant  portion  of the
Company's  contracts that  previously  would have required  valuation under SFAS
133. The Company identified all financial  instruments currently existing in the
Company in compliance  with the provisions of SFAS 133 and SFAS 138. As a result
of the SFAS 138 amendment to SFAS 133 and the internal review of contracts,  the
Company does not believe that the impact of SFAS 133 will be material as most of
the  Company's  derivative  instruments  result  in  physical  delivery  or  are
marked-to-market under EITF 98-10.

DISCLOSURE REGARDING FORWARD LOOKING STATEMENTS

The Private  Securities  Litigation  Reform Act of 1995 (the  "Act")  provides a
"safe harbor" for  forward-looking  statements to encourage companies to provide
prospective information about their companies without fear of litigation so long
as those  statements are identified as  forward-looking  and are  accompanied by
meaningful, cautionary statements identifying important factors that could cause
actual results to differ materially from those projected in the statement. Words
such as "estimates," "expects,"  "anticipates," "plans," "believes," "projects,"
and similar expressions identify forward-looking  statements.  Accordingly,  the
Company hereby identifies the following  important factors which could cause the
Company's  actual financial  results to differ  materially from any such results
which might be  projected,  forecasted,  estimated or budgeted by the Company in
forward-looking   statements:   (i)  adverse   actions  of  utility   regulatory
commissions;  (ii)  utility  industry  restructuring;  (iii)  failure to recover
stranded  costs and  transition  costs;  (iv) the  inability  of the  Company to
successfully  compete outside its traditional  regulated market; (v) the success
of the Company's growth strategies  particularly as it relates to PowerCo;  (vi)
regional economic conditions,  which could affect customer growth; (vii) adverse
impacts resulting from environmental regulations;  (viii) loss of favorable fuel
supply  contracts  or inability to  negotiate  new fuel supply  contracts;  (ix)
failure  to  obtain  water  rights  and   rights-of-way;   (x)  operational  and
environmental problems at generating stations;  (xi) the cost of debt and equity
capital;  (xii) weather  conditions;  and (xiii)  technical  developments in the
utility industry.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

The Company uses derivative financial instruments in limited instances to manage
risk as it relates to changes in natural  gas and  electric  prices and  adverse
market changes for investments held by the Company's various trusts. The Company
is exposed to credit losses in the event of  non-performance  or  non-payment by
counterparties.  The  Company  uses a credit  management  process  to assess and
monitor the financial conditions of counterparties.  The Company also uses, on a
limited basis, certain derivative instruments for bulk power electricity trading
purposes in order to take  advantage of  favorable  price  movements  and market
timing activities in the wholesale power markets.  Information about market risk
is set forth in Note 4 to the Notes to the Consolidated Financial Statements and
incorporated by reference. The following additional information is provided.


                                       56


The Company  uses value at risk ("VAR") to quantify  the  potential  exposure to
market movement on its open contracts and excess generating  assets.  The VAR is
calculated  utilizing  the  variance/co-variance  methodology  over a three  day
period within a 99% confidence level. The Company's VAR as of September 30, 2000
from its  electric  trading  contracts  and gas  purchase  contracts  was  $18.9
million.

The  Company's  wholesale  power  marketing  operations,   including  both  firm
commitments  and  trading  activities,  are  managed  through  an  asset  backed
strategy,  whereby the  Company's  aggregate net open position is covered by its
own excess generation capabilities. The Company is exposed to market risk if its
generation   capabilities   were  disrupted  or  if  its   jurisdictional   load
requirements  were greater  than  anticipated.  If the Company were  required to
cover all or a portion of its net open contract position,  it would have to meet
its  commitments   through  market   purchases.   The  Company's   value-at-risk
calculation considers this exposure.

The  Company's  VAR is regularly  monitored  by the  Company's  Risk  Management
Committee which is comprised of senior finance and operations managers. The Risk
Management Committee has put in place procedures to ensure that increases in VAR
are reviewed and, if deemed necessary, acted upon to reduce exposures.

The VAR represents an estimate of the reasonably  possible net losses that would
be recognized on the portfolio of derivatives assuming hypothetical movements in
future market rates,  and is not  necessarily  indicative of actual results that
may  occur,  since  actual  future  gains and  losses  will  differ  from  those
estimated.  Actual  gains and  losses may differ  from  estimates  due to actual
fluctuations in market rates,  operating  exposures,  and the timing thereof, as
well as changes to the portfolio of derivatives during the year.

PART II-- OTHER INFORMATION

ITEM 1.       LEGAL PROCEEDINGS

The following  represents a discussion of legal  proceedings that first became a
reportable  event in the current year or material  developments  for those legal
proceedings previously reported in the Company's 1999 Annual Report on Form 10-K
("Form 10-K").  This  discussion  should be read in  conjunction  with Item 3. -
Legal Proceedings in the Company's Form 10-K.


                                       57


City of Gallup Complaint

As previously reported, in 1998 Gallup, Gallup Joint Utilities and the Pittsburg
& Midway Coal Mining Co.  ("Pitt-Midway")  filed a joint  complaint and petition
("Complaint")  with the NMPUC  (predecessor of the PRC). The Complaint sought an
interim  declaratory order stating,  among other things,  that Pitt-Midway is no
longer  an  obligated  customer  of the  Company,  Gallup is  entitled  to serve
Pitt-Midway  and the  Company  must wheel power  purchased  by Gallup from other
suppliers over the Company's  transmission  system. In September 1998, the NMPUC
issued an order without  conducting a hearing,  granting the requests  sought in
the  Complaint.  On October 13,  1999,  the Supreme  Court issued an opinion and
order  annulling  and vacating the NMPUC Order and  remanding the NMPUC order to
the PRC.

On May 2,  2000,  the PRC  issued  an order  reactivating  the case on remand to
consider  whether  any portion of the  NMPUC's  final order on remand  should be
readopted  consistent with the Supreme Court's opinion and order,  and any other
issues and  requests  for relief  raised by the  parties in the  proceedings  on
remand.  On June 29, 2000,  the hearing  examiner  appointed to preside over the
case on remand  recommended  dismissal of this case with prejudice.  On July 25,
2000,   the  PRC  issued  a  final  order   adopting   the   hearing   examiners
recommendation, which became nonappealable on August 24, 2000.

In addition,  hearings  were held at the FERC in late  February,  regarding  the
issue of whether the Company - Gallup Agreement requires the Company to transmit
power to Gallup for delivery at the Yah-Ta-Hey  Substation.  On May 16, 2000, an
administrative  law judge of the FERC ruled in the Company's favor, which ruling
became final August 10, 2000.

San Diego Gas and Electric Company ("SDG&E") Complaints

SDG&E filed five separate and similar  complaints  with the FERC,  alleging that
certain charges under the Company's 100 MW power sales agreement with SDG&E were
unjust, unreasonable and unduly discriminatory.

As previously  reported,  on June 8, 2000, the Presiding FERC Administrative Law
Judge  entered  an  Initial  Decision  Terminating   Proceedings  (the  "Initial
Decision"). The Initial Decision found that SDG&E would be unable to satisfy its
burden of proof in the pending complaints because the evidence did not support a
finding  that  the  rates  at  issue  were  contrary  to  the  public  interest.
Accordingly, the Administrative Law Judge ordered, subject to review by the FERC
on appeal or upon its own motion, that the proceeding be terminated.  The result
of the Initial  Decision was tantamount to a decision on the merits favorable to
the  Company.  On July 20,  2000,  the FERC  entered  its Notice of  Finality of
Initial Decision stating that the FERC had decided not to initiate review of the
Initial  Decision and determining that the Initial Decision was a final order of
the  FERC.  There  have  been no  further  proceedings  and this  matter  is now
concluded.


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Purported Navajo Environmental Regulation

As previously reported, in July 1995 the Navajo Nation enacted the Navajo Nation
Air Pollution  Prevention and Control Act, the Navajo Nation Safe Drinking Water
Act and the Navajo Nation Pesticide Act (collectively,  the "Acts"). Pursuant to
the Acts,  the Navajo Nation  Environmental  Protection  Agency is authorized to
promulgate  regulations  covering  air  quality,  drinking  water and  pesticide
activities,  including  those that occur at Four Corners.  In February 1998, the
EPA issued regulations  specifying  provisions of the Clean Air Act for which it
is  appropriate  to treat  Indian  tribes in the same manner as states.  The EPA
indicated  that it believes  that the Clean Air Act  generally  would  supersede
pre-existing  binding  agreements  that may limit the scope of tribal  authority
over  reservations.  In February  1999, the EPA issued  regulations  under which
Federal operating permits for stationary sources in Indian Country can be issued
pursuant  to Title V of the Clean Air Act.  The  regulations  rely on  authority
contained in an earlier  rule in which the EPA  outlined  treatment of tribes as
states under the Clean Air Act. The Company as a participant in the Four Corners
Power Plant ("Four  Corners") and as operating agent and joint owner of San Juan
Generating Station, and owners of other facilities located on other reservations
located in New Mexico,  has filed appeals to contest the EPA's  authority  under
the regulations.

On July 14,  2000,  the United  States  Court of  Appeals  for the  District  of
Columbia  issued its opinion  denying the Company's  motion for rehearing of the
decision denying claims concerning the interpretation by EPA of tribal authority
under the Clean Air Act. The Company has filed a petition for writ of certiorari
to the United States  Supreme  Court.  The Company cannot predict the outcome of
this  proceeding or any  subsequent  determinations  by the EPA. There can be no
assurance that the outcome of this matter will not have a material impact on the
results of operations and financial position of the Company.

Nuclear Decommissioning Trust

As previously  reported,  in 1998,  the Company and the trustee of the Company's
master  decommissioning  trust sued several companies and individuals,  in State
District  Court in Santa Fe County,  for the  under-performance  of a  corporate
owned life  insurance  program.  The  program  was used to fund a portion of the
Company's nuclear decommissioning obligations for its 10.2% interest in PVNGS.

In August 1999,  the Company filed an  interlocutory  appeal of one of the trial
court's  decisions  regarding  discovery to the New Mexico Court of Appeals.  On
June 22, 2000, the Court issued an opinion agreeing with the Company's  argument
and  reversed the trial court.  Subsequently,  the parties  reached a settlement
agreement  under  which the  complaint  and  counterclaim  were  dismissed  with
prejudice  on  September  5, 2000 and the  Company and  trustee  received  $13.8
million in settlement proceeds.


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ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

a.      Exhibits:

        15.0          Letter Re:  Unaudited Interim Financial Information

        27            Financial Data Schedule


b.     Reports on Form 8-K:

Report  dated and filed  August  18,  2000  reporting  PNM plans to buy back $35
million in common stock and PNM proposes settlement of gas rate cases.

Report dated and filed  September 6, 2000  reporting the  Company's  Comparative
Operating  Statistics  for the months of July 2000 and 1999 and the seven months
ended July 31,  2000 and 1999 to provide  investors  with key  monthly  business
indicators.

Report  dated and filed  September  19, 2000  reporting  PNM raised its earnings
estimates for the third quarter, for 2000 and for 2001.

Report dated and filed  October 3, 2000  reporting  Jeff Sterba,  President  and
Chief Executive Officer of PNM, has been elected Chairman of the Company's Board
of Directors.

Report dated and filed,  October 3, 2000  reporting  Jeff Sterba,  President and
Chief  Executive  Officer of PNM,  encourages  NM  regulators to press on toward
Electric Choice.

Report dated and filed,  October 3, 2000  reporting  the  Company's  Comparative
Operating Statistics for the months of August 2000 and 1999 and the eight months
ended August 31, 2000 and 1999 to provide  investors  with key monthly  business
indicators.

Report dated and filed,  October 16, 2000  reporting the  Company's  Comparative
Operating  Statistics  for the  months of  September  2000 and 1999 and the nine
months ended  September 30, 2000 and 1999 to provide  investors with key monthly
business indicators.

Report  dated and filed,  October 16, 2000  announcing  PNM hosts third  quarter
earnings conference call on the web.

Report dated and filed,  October 19, 2000  reporting the  Company's  Quarter and
Nine Months Ended  September  30, 2000 Earnings  announcement  and the Company's
telephone  conference call to discuss the Company's third quarter  earnings that
was broadcast.


                                       60


b.     Reports on Form 8-K: (continued)

Report dated and filed,  October 20, 2000 reporting PNM  negotiates  cost-saving
revisions to San Juan Coal Contract.

Report dated and filed,  October 31, 2000 reporting a slide  presentation by the
Company's Chairman,  President and Chief Executive Officer,  Jeff Sterba, at the
Edison Electric Institute's 35th Annual Financial Conference on Tuesday, October
31, 2000.



                                       61



Signature

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                 PUBLIC SERVICE COMPANY OF NEW MEXICO
                                 ---------------------------------------------
                                              (Registrant)


Date:   November 14, 2000                  /s/ John R. Loyack
                                 ---------------------------------------------
                                              John R. Loyack
                                    Vice President, Corporate Controller
                                       and Chief Accounting Officer
                                  (Officer duly authorized to sign this report)



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