UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-Q (Mark One) X QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934. For the quarterly period ended September 30, 1996. TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934. For the transition period from to . Commission File Number 1-6654 THE SOUTHERN NEW ENGLAND TELEPHONE COMPANY (Exact name of registrant as specified in its charter) Connecticut 06-0542646 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification Number) 227 Church Street, New Haven, CT 06510 (Address of principal executive offices) (Zip Code) (203) 771-5200 (Registrant's telephone number, including area code) Not applicable (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X. No . THE REGISTRANT, A WHOLLY OWNED SUBSIDIARY OF SOUTHERN NEW ENGLAND TELECOMMUNICATIONS CORPORATION, MEETS THE CONDITIONS SET FORTH IN GENERAL INSTRUCTION H(1) (a) AND (b) OF FORM 10-Q AND IS THEREFORE FILING THIS FORM WITH REDUCED DISCLOSURE FORMAT PURSUANT TO GENERAL INSTRUCTION H(2). - 1 - Form 10-Q - Part I The Southern New England Telephone Company PART I - FINANCIAL INFORMATION The Southern New England Telephone Company ("Telephone Company") is a wholly owned telephone operating subsidiary of Southern New England Telecommunications Corporation ("Corporation") and has its principal executive offices at 227 Church Street, New Haven, Connecticut 06510 (telephone number (203) 771-5200). The condensed financial statements on the following pages have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") and, in the opinion of management, include all adjustments, which are normal and recurring in nature, necessary for fair presentation for each period shown. The 1995 financial statements have been reclassified to conform to the current year presentation. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to such SEC rules and regulations. Management believes that the disclosures made are adequate to make the information presented not misleading. Operating results for any interim periods, or comparisons between interim periods, are not necessarily indicative of the results that may be expected for full fiscal years. It is suggested that these financial statements be read in conjunction with the financial statements and notes thereto included in the Telephone Company's 1995 Annual Report on Form 10-K. - 2 - Form 10-Q - Part I The Southern New England Telephone Company CONDENSED STATEMENTS OF INCOME AND RETAINED EARNINGS (Unaudited) For the Three For the Nine Months Ended Months Ended September 30, September 30, Dollars in Millions 1996 1995 1996 1995 Revenues Local service $ 170.5 $ 161.8 $ 503.7 $ 479.2 Network access 94.4 91.8 288.5 276.3 Intrastate toll 62.1 66.4 193.1 202.0 Publishing and other 56.7 63.7 175.2 179.6 Total Revenues 383.7 383.7 1,160.5 1,137.1 Costs and Expenses Operating 124.4 116.5 348.4 336.3 Maintenance 87.1 80.2 255.6 248.8 Depreciation and amortization 75.1 75.6 224.4 225.6 Taxes other than income 12.5 14.0 37.1 40.6 Total Costs and Expenses 299.1 286.3 865.5 851.3 Operating Income 84.6 97.4 295.0 285.8 Interest expense 11.3 13.1 34.4 39.5 Other income, net .7 4.1 2.1 6.7 Income Before Income Taxes 74.0 88.4 262.7 253.0 Income taxes 26.4 32.8 99.3 97.1 Net Income $ 47.6 $ 55.6 $ 163.4 $ 155.9 Retained Earnings, Beginning of Period $ 73.0 $ 686.8 $ 31.8 $ 648.0 Net income 47.6 55.6 163.4 155.9 Dividends declared to parent (40.5) (28.9) (115.1) (90.4) Retained Earnings, End of Period $ 80.1 $ 713.5 $ 80.1 $ 713.5 The accompanying notes are an integral part of these financial statements. - 3 - Form 10-Q - Part I The Southern New England Telephone Company CONDENSED BALANCE SHEETS Dollars in Millions September 30, 1996 December 31, 1995 (Unaudited) Assets Cash and temporary cash investments $ 108.1 $ 70.5 Accounts receivable, net of allowance for uncollectibles of $28.1 and $26.1, respectively 284.9 298.1 Accounts receivable from affiliates 8.4 10.9 Materials and supplies 12.8 10.7 Prepaid publishing 33.7 37.2 Deferred income taxes 62.9 57.8 Other current assets 33.2 25.2 Total Current Assets 544.0 510.4 Total telephone plant, at cost 4,286.6 4,166.9 Less: Accumulated depreciation 2,973.4 2,832.9 Net Telephone Plant 1,313.2 1,334.0 Deferred charges and other assets 68.3 53.2 Total Assets $1,925.5 $1,897.6 Liabilities and Shareholder's Equity Accounts payable and accrued expenses $ 167.5 $ 180.9 Restructuring charge - current 67.2 59.0 Advance billings and customer deposits 46.9 43.0 Accrued compensated absences 34.1 33.8 Accounts payable to affiliates 22.7 29.6 Other current liabilities 101.4 61.8 Total Current Liabilities 439.8 408.1 Long-term debt 746.8 746.6 Unamortized investment tax credits 16.0 17.6 Restructuring charge - long-term 13.0 13.0 Other liabilities and deferred credits 98.7 149.4 Total Liabilities 1,314.3 1,334.7 Shareholder's Equity Common stock; $12.50 par value; 30,428,596 shares issued and 30,385,900 outstanding 380.4 380.4 Proceeds in excess of par value 152.1 152.1 Retained earnings 80.1 31.8 Less: Treasury stock; 42,696 shares, at cost (1.4) (1.4) Total Shareholder's Equity 611.2 562.9 Total Liabilities and Shareholder's Equity $1,925.5 $1,897.6 The accompanying notes are an integral part of these financial statements. - 4 - Form 10-Q - Part I The Southern New England Telephone Company CONDENSED STATEMENTS OF CASH FLOWS (Unaudited) For the Nine Months Ended September 30, Dollars in Millions 1996 1995 Operating Activities Net income $ 163.4 $ 155.9 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 224.4 225.6 Restructuring payments (56.5) (61.7) Change in operating assets and liabilities, net (21.2) (15.8) Other, net 25.3 14.9 Net Cash Provided by Operating Activities 335.4 318.9 Investing Activities Cash expended for capital additions (202.6) (215.8) Other, net 2.4 .6 Net Cash Used by Investing Activities (200.2) (215.2) Financing Activities Cash dividends paid (97.6) (91.5) Net Cash Used by Financing Activities (97.6) (91.5) Increase in Cash and Temporary Cash Investments 37.6 12.2 Cash and temporary cash investments at beginning of period 70.5 44.2 Cash and Temporary Cash Investments at End of Period $ 108.1 $ 56.4 Income Taxes Paid $ 83.1 $ 94.4 Interest Paid $ 36.6 $ 36.7 The accompanying notes are an integral part of these financial statements. - 5 - Form 10-Q - Part I The Southern New England Telephone Company NOTES TO FINANCIAL STATEMENTS (Dollars in Millions) (Unaudited) Note 1: Restructuring Charge In December 1993, the Telephone Company recorded a restructuring charge of $335.0 to provide for a comprehensive restructuring program. Specifically, the program included costs to be incurred to facilitate employee separations. The charge also included incremental costs of: implementing appropriate reengineering solutions; designing and developing new processes and tools to continue the Telephone Company's provision of excellent service; and retraining of the remaining employees to help them meet the changing demands of customers. The original 1993 restructuring charge and costs incurred are summarized as follows: Balance Costs Costs Costs Balance at incurred incurred incurred at Dec. 31, during during during Sept. 30, 1993 1994 1995 1996 1996 Employee separation costs $160.0 $(38.6) $(107.8) $ 48.2 $61.8 Process and systems reengineering 145.0 (35.0) (74.2) (36.4) (0.6) Exit and other costs 30.0 (1.5) (5.9) (3.6) 19.0 Total $335.0 $(75.1) $(187.9) $ 8.2 $80.2 Costs incurred for employee separations included payments for severance, unused compensated absences, health care continuation, as well as non-cash net pension and postretirement settlement gains. Process and systems reengineering costs included incremental costs incurred in connection with the execution of numerous reengineering programs involving network operations, customer service, repair and support processes. Exit and other costs included expenses related to redesigning work areas to reduce overall corporate space requirements. In July 1995, the early-out offer ("EOO") was available to the bargaining-unit work force and approximately 2,600 employees accepted the offer and left the Telephone Company through June 1996. Net settlement gains of $22.9 were recorded in the second quarter 1996 to account for the lump-sum pension payments made for employee separations during the quarter. A settlement gain of $20.5 was also recorded in the third quarter 1996 to account for the remaining settlement gains resulting from the EOO. In addition, approximately 400 management employees accepted a severance plan during 1996. Approximately 370 management employees have left the Telephone Company under this plan through September 30, 1996. As a result, a net settlement gain of $21.3 was recorded in the third quarter 1996. Total employee separations under the restructuring program are expected to approximate 4,100 employees. As of June 30, 1996, approximately 4,020 employees had left the Telephone Company under the restructuring program: 890 employees left under severance plans through the end of 1994, 2,140 employees left primarily under the EOO in 1995 and 990 employees left under the EOO and severance plans through the nine months of 1996. Total employee separations to date were offset substantially by an increase in provisional employees to support greater demand for services. - 6 - Form 10-Q - Part I The Southern New England Telephone Company NOTES TO FINANCIAL STATEMENTS (Dollars in Millions) (Unaudited) Note 1: Restructuring Charge (continued) As a result of employee separations since September 30, 1995, employee-related expenses for the first nine months of 1996 were reduced by approximately $50 compared with the first nine months of 1995, net of costs for provisional employees. Beginning in 1997, the Telephone Company anticipates annual savings of approximately $100 from reduced employee-related expenses, net of costs for provisional employees. These anticipated savings will also be offset by growth in the business. Cash expenditures for the restructuring program are estimated to be $65 in 1996. The EOO was funded primarily by the pension and postretirement plans. Incremental capital expenditures related to the restructuring program approximated $14 in the first nine months of 1996. These items were recorded in property, plant and equipment and will result in increased depreciation expense in future years. The Telephone Company currently anticipates total incremental capital expenditures of approximately $20 in 1996 under the restructuring program. Certain process improvement and reengineering programs have been redesigned due to business changes and will extend into 1997. In addition, shifts within reserve categories are expected to occur in the fourth quarter 1996. Management believes that the total restructuring reserve balance of $80.2 as of September 30, 1996 is adequate for future estimated costs under the restructuring program. - 7 - Form 10-Q - Part I The Southern New England Telephone Company MANAGEMENT'S DISCUSSION AND ANALYSIS (Dollars in Millions) Comparison of nine months ended September 30, 1996 vs. nine months ended September 30, 1995 Operating Results Net income was $163.4 in 1996 compared with $155.9 in 1995. The increase was due to strong growth in demand for local service and network access, offset partially by anticipated lower intrastate toll rates. Revenues For the Nine Months Ended September 30, 1996 1995 Local service $ 503.7 $ 479.2 Network access 288.5 276.3 Intrastate toll 193.1 202.0 Publishing and other 175.2 179.6 Total Revenues $1,160.5 $1,137.1 Local service revenues, derived from providing local exchange, public telephone and local private line services, increased $24.5, or 5.1%, in 1996. The increase was due primarily to growth of 4.3% in access lines in service to approximately 2,145,000 lines as of September 30, 1996. This increase included significant growth in Centrex sales and second residential access lines. Local service revenues also increased due to growth in subscriptions to SmartLink[R] advanced calling features, including Caller ID, missed call dialing, call blocking and call tracing. Management continues to expect competition to impact local service revenues as other telecommunications providers offer local service [see Competition]. Network access revenues, generated primarily from interstate and intrastate services, increased $12.2, or 4.4%. Interstate access revenues increased $6.6, or 2.5%, due primarily to growth in interstate minutes of use of approximately 9%. Partially offsetting the impact of the increase in minutes of use was a decrease in rates due to discount calling plans and the Telephone Company's 1996 Federal Communications Commission ("FCC") filing under price cap regulation. In addition, intrastate access revenues increased $5.6 due primarily to an increase in intrastate minutes of use by competitive providers of intrastate long-distance service. Intrastate toll revenues, which include primarily revenues from toll and WATS services, decreased $8.9, or 4.4%, due primarily to reduced intrastate toll rates, offset partially by a 2.3% increase in toll message volume. The decline in rates was due primarily to the migration of customers to several of the Corporation's discount calling plans. Higher toll volume was mainly due to greater customer demand, partially offset by the increasingly competitive toll market. The offering of competitive discount calling plans and the completion of intrastate equal access in November 1996 will continue to place downward pressure on intrastate toll revenues. The absence of billing revenues upon the expiration of the AT&T contract was the primary contributor to the $4.4 decrease in publishing and other revenues. - 8 - Form 10-Q - Part I The Southern New England Telephone Company MANAGEMENT'S DISCUSSION AND ANALYSIS (Dollars in Millions) Comparison of nine months ended September 30, 1996 vs. nine months ended September 30, 1995 Costs and Expenses For the Nine Months Ended September 30, 1996 1995 Operating $348.4 $336.3 Maintenance 255.6 248.8 Total operating costs 604.0 585.1 Depreciation and amortization 224.4 225.6 Taxes other than income 37.1 40.6 Total Costs and Expenses $865.5 $851.3 Operating costs - Operating costs consist primarily of employee- related expenses, including wages and benefits. Cost of services and general and administrative expenses, including marketing, represent the remaining portion of these expenses. Total operating costs increased $18.9, or 3.2%. Excluding an $11.0 charge in 1995, associated primarily with a court ruling on the Telephone Company's labor practices, operating costs increased $29.9. Higher contracted services, due in part to outsourcing certain functions, marketing and uncollectible expenses were the primary factors of the increase. Partially offsetting these increases was a reduction in employee-related expenses as a net result of a smaller work force, compensation increases, and increased overtime. The Telephone Company's work force decreased to 8,656 employees at September 30, 1996, compared with 8,873 employees at September 30, 1995, due primarily to the EOO and severance plans under the restructuring program [see Note 1]. The decrease in the work force was offset substantially by the hiring of provisional employees to meet increased demand for services. Interest Expense and Other Income, Net For the Nine Months Ended September 30, 1996 1995 Interest expense $34.4 $39.5 Other income, net $ 2.1 $ 6.7 The decrease in interest expense and other income, net is due primarily to a change in the reporting of capitalized interest to a reduction in interest expense. Prior to the discontinuance of Statement of Financial Accounting Standards No. 71, "Accounting for the Effects of Certain Types of Regulation," capitalized interest was reported as a component of other income, net. Income Taxes For the Nine Months Ended September 30, 1996 1995 Income taxes $99.3 $97.1 The combined federal and state effective tax rate for 1996 was 37.8% compared with 38.4% for 1995. The decrease in the effective tax rate was due primarily to the combined effect of lower Connecticut state tax rates and a higher level of state tax credits in 1996. - 9 - Form 10-Q - Part I The Southern New England Telephone Company MANAGEMENT'S DISCUSSION AND ANALYSIS (Dollars in Millions) Comparison of balances as of September 30, 1996 vs. December 31, 1995 Other Current Liabilities Other current liabilities increased $39.6 due to an increase in dividends payable and an increase in accrued income taxes due to the timing of payments. Restructuring Charge The combined current and long-term restructuring charge increased $8.2 due to pension settlement gains of $22.9 and $41.8 recorded in the second and third quarter of 1996, respectively. These gains were offset by the charges against the restructuring reserve for the period. Other Liabilities and Deferred Credits Other liabilities and deferred credits decreased $50.7 due primarily to the settlement gains discussed under Restructuring Charge, above, lowering the accrued pension liability. Liquidity and Capital Resources The Telephone Company generated cash flows from operations of $335.4 during the nine months ended September 30, 1996 as compared with $318.9 during the nine months ended September 30, 1995. The primary use of corporate funds continued to be capital expenditures. For the nine months ended September 30, 1996, cash outlays relating to the Telephone Company's restructuring charge totaled $56.5. Primarily all of the expenditures related to incremental costs incurred for executing numerous reengineering programs during the first nine months of 1996. All cash expenditures were funded with cash flows from operations. Management anticipates that cash expenditures in connection with the restructuring program will approximate $65 in 1996 and will be funded from operations. Competition The Telephone Company is experiencing increased competition from carriers, including competitive access providers, that construct and operate their own communications systems and networks, as well as from resellers of telecommunications systems and networks of underlying carriers. Approximately 140 telecommunications providers have received approval from the Department of Public Utility Control ("DPUC") to offer intrastate long-distance services. In addition, over 60 companies have filed for initial certificates of public convenience and necessity and are awaiting DPUC approval. The implementation of intrastate equal access for all dual preferred interexchange carrier capable switches will be completed by November 1996. To provide competitive products, Wireline has realigned its discount and rate structures to provide Connecticut customers with SNET All Distance[SM], a one bill, seamless toll service product line which includes discount calling plans that include intrastate, interstate and international calling. The migration of customers to these bundled calling plans will continue to place downward pressure on intrastate toll rates and revenues, while at the same time, promote growth for interstate and international toll services. - 10 - Form 10-Q - Part I The Southern New England Telephone Company MANAGEMENT'S DISCUSSION AND ANALYSIS (Dollars in Millions) Concerning competition for local exchange service, fifteen telecommunications providers have been granted certificates of public convenience and necessity for local service and two additional applications are pending before the DPUC. The effect of increased competition on local service revenues cannot be predicted at this time. While some customers may purchase services from competitors, the Telephone Company expects that most competitors will resell the Telephone Company's network and that increased network access revenues will offset a portion of local service revenues lost to competition. Regulatory Matters Federal Regulatory Initiatives On February 8, 1996, Congress passed the Telecommunications Act of 1996 ("Act"). The Act was designed to overhaul U.S. Telecommunication policy by removing barriers to local competition. The FCC's First and Second Report and Order ("Order"), adopted August 1, 1996, implements the Act and contains numerous provisions regarding the interconnection of the Telephone Company's network with those of its competitors. Massive changes to network and data systems will be required for the Telephone Company to comply with the Order. In addition, the Order would require fundamental changes in the development of the prices that the Telephone Company would charge competitors for purchasing regulated network products and services. This decision is the first of three major rulemakings to carry out the Act. Future decisions will include universal service and access charge reform. With respect to these decisions, the Order, as well as universal service and access charge reform, could have a material negative impact on the Telephone Company. The Order was appealed by various local telephone companies, including the Telephone Company, the National Association of Regulatory Utility Commissioners and individual state regulatory commissions. On October 15, 1996, the Court issued an injunction delaying the effectiveness of the pricing provisions and the "pick and choose" rule of the Order. The Court is expected to issue a final ruling on this matter in early Spring 1997. The FCC appealed the Court's decision to stay these rules with the Supreme Court. Justice Clarence Thomas of the Supreme Court subsequently declined to hear the appeal, however the FCC has requested a review from the full Supreme Court. State Regulatory Initiatives On March 15, 1996, the Telephone Company filed a petition with the DPUC requesting a waiver of the section of the Act that requires the pricing of wholesale local residential service to be based on retail rates minus avoided costs. On May 17, 1996, the DPUC issued a decision denying the Telephone Company's petition without prejudice. The DPUC determined that the Telephone Company may be entitled to a suspension of the application of the Act's resale provisions, but that the record in the proceeding was not sufficient to make that determination. The DPUC indicated that the Telephone Company may find it necessary to renew its petition after the DPUC's review of the Telephone Company's revised cost studies and determinations regarding a universal service fund for the State of Connecticut. On May 31, 1996, the DPUC began a proceeding to review the revised cost studies submitted by the Telephone Company. This proceeding is currently being held in abeyance pending action by the Court, described previously. - 11 - Form 10-Q - Parts I & II The Southern New England Telephone Company MANAGEMENT'S DISCUSSION AND ANALYSIS (Dollars in Millions) In compliance with the Act, the Telephone Company has filed with the DPUC numerous cost studies supporting its proposed wholesale (i.e., resale) and unbundled rates for interconnection services. In light of the Order, the DPUC on September 26, 1996 held a hearing on resale rates. The DPUC ordered that an interim discount rate of 21% off retail prices be applied to services resold to competitors. This percentage represents the midpoint between the 17% and 25% proxy rates required by the FCC in its Order. The day following the hearing, the Court issued a temporary stay of the Order, pending a decision on the various stay motions filed by local exchange carriers, including the Telephone Company, with the Court. As a result of this action, the Telephone Company requested a deferral of the effective date of the 21% discount rate until such time as the Court's stay was lifted or until the DPUC reviewed the merits of the Telephone Company's appeal. The DPUC found merit in the Telephone Company's request and deferred the implementation of the 21% rate. In the meantime, as requested by the DPUC, the Telephone Company has filed new cost studies related to the discount rate. On November 8, 1996, the DPUC issued a draft decision granting the Telephone Company's request to reclassify message toll service and calling card service from the noncompetitive category to competitive in its entire service territory. Reclassification provides the Telephone Company with the opportunity to gain additional promotional and pricing flexibility for its products and services, and to operate under regulatory guidelines similar to its competitors. PART II - OTHER INFORMATION Item 1. Legal Proceedings There were no material developments in the third quarter of 1996. Item 6. Exhibit and Reports on Form 8-K (a) Exhibit. (27) Financial Data Schedule. (b) Reports on Form 8-K. On July 23, 1996, the Telephone Company filed a report on Form 8-K, dated July 23, 1996 announcing the Corporation's financial results for the second quarter of 1996. On October 22, 1996, the Telephone Company filed a report on Form 8-K, dated October 22, 1996 announcing the Corporation's financial results for the third quarter of 1996. - 12 - Form 10-Q - Part II The Southern New England Telephone Company SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. The Southern New England Telephone Company November 12, 1996 /s/ Donald R. Shassian Donald R. Shassian Senior Vice President and Chief Financial Officer