New England Business Services, Inc. 500 Main Street Groton, Massachusetts 01471 We have made a review, in accordance with standards established by the American Institute of Certified Public Accountants, of the unaudited interim financial information of New England Business Services, Inc. and subsidiaries for the period ended September 23, 2000, as indicated in our report dated October 17,2000; because we did not perform an audit, we expressed no opinion on that information. We are aware that our report referred to above, which is included as Exhibit 99 in your Quarterly Report on Form 10-Q for the quarter ended September 23,2000, is incorporated by reference in Registration Statement Nos. 38-38925,33-56227, 333-44825, 333-44819, 333-43028 and 333-43804 of New England Business Service, Inc. on Forms S-8 and Registration Statement Nos. 333-57657and 333-87447 of New England Business Service, Inc. on Forms S-3. We also are aware that the aforementioned reports, pursuant to Rule 436(c) under the Securities Act of 1933, are not considered a part of the Registration Statement prepared or certified by an accountant or a report prepared or certified by an accountant within the meaning of Sections 7 and 11 of that Act. /s/ Deloitte and Touche LLP Boston, Massachusetts November 2, 2000