EXHIBIT 99 FOR IMMEDIATE RELEASE FOR FURTHER INFORMATION CONTACT: DANIEL M. JUNIUS AT (978) 449-3416 NEW ENGLAND BUSINESS SERVICE, INC. ANNOUNCES FIRST QUARTER RESULTS GROTON, MA - October 22, 2003 - New England Business Service, Inc. (NYSE: NEB) today announced results for its first quarter ended September 27, 2003. Revenues for the first quarter of fiscal 2004 were a record $167.3 million, versus $128.9 million in the prior year. The 30% increase in sales was driven by the inclusion of Safeguard Business Systems, Inc., which was acquired on June 2, 2003. Excluding the effect of the acquisition, net sales were approximately equal to the prior year's level. Net income of $5.8 million, or $.43 per share, compares with $7.0 million, or $.52 per share, in the year ago period. Excluding the effect of the unusual items shown in the attached financial reconciliation worksheet, net income in the quarter was $6.3 million, or $.46 per share, versus $5.1 million, or $.38 per share, in the prior year's first quarter, a nearly 25% increase in net income and a 21% increase in earnings per share. Mr. Robert J. Murray, Chairman and CEO, commented, "Significantly higher operating income and lower interest expense drove net income up almost 25% over the prior year on an adjusted basis, with Safeguard contributing meaningfully to this improvement. The early performance of Safeguard Business Systems has been somewhat higher than our expectations, reinforcing our confidence in the potential of this combination." Mr. Murray added, "Based on the encouraging results in the first quarter, we continue to expect sales for fiscal year 2004 to reach $690-$715 million, an increase of between 25-30%, primarily as a result of the Safeguard acquisition. We expect earnings per share to increase from the $1.51 recorded in fiscal 2003 to between $2.12-$2.17, or approximately 40-45% in 2004. Excluding the impact of unusual items, including the anticipated $5.0 million pretax impact of Safeguard-related planned exit and integration actions in fiscal 2004, earnings per share are expected to increase in 2004 to the range of $2.35-$2.40, or approximately 14-16%, from the comparable $2.07 level last year. With the strong first quarter, our bias would be to the upper end of these ranges." The Company repurchased approximately 89,000 shares of its stock during the first quarter under the existing program. The authorization for the current program expires October 31, 2003 The Board of Directors of the Company declared a dividend of $.20 per share with a record date of November 7, 2003 and a payment date of November 21, 2003. The conference call to review the Company's first quarter results will be broadcast live via the investor relations section of the Company's web site, nebs.com, at 11:00 AM ET on Thursday, October 23, 2003. A replay will be available at the same location for one week after the broadcast. The Company's consolidated financial results, balance sheet and statement of changes in financial position are attached along with supplemental information regarding revenues, earnings and profit from operations by reporting segment. New England Business Service, Inc. is a leading business-to-business company with approximately 3.1 million active small business customers in the United States, Canada, the United Kingdom and France. The Company supplies a wide variety of business products and services including checks, forms and other printed material which are marketed through direct mail, telesales, a direct sales force, dealers, independent distributors and the Internet. The Company also designs, embroiders and sells specialty apparel products through distributors and independent sales representatives to the promotional products/advertising specialty industry, primarily in the United States. More information about New England Business Service, Inc. is available at the Company's web site, nebs.com. This press release contains forward-looking statements, including expectations for future revenue and earnings performance arising from current trends in referenced product lines and channels, the effect of acquiring Safeguard Business Systems, Inc., and other initiatives. These forward- looking statements reflect the Company's current expectations only, and the Company expressly disclaims any current intention to update such statements. There can be no assurance that the Company's actual results will not differ materially from those expressed or implied by these statements due to various risks and uncertainties, including the risks and uncertainties associated with successfully integrating Safeguard Business Systems with the Company, changed customer preferences or economic conditions affecting demand for the Company's products, and other factors described in the Company's Annual Report on Form 10-K for the fiscal year ended June 28, 2003, on file with the Securities and Exchange Commission. **** NEW ENGLAND BUSINESS SERVICE, INC. . 500 MAIN STREET, GROTON, MA 01471 . 978.448.6111 . 978.449.3419 NEW ENGLAND BUSINESS SERVICE, INC. STATEMENTS OF CONSOLIDATED INCOME (IN THOUSANDS EXCEPT PER SHARE DATA) (unaudited) THREE MONTHS ENDED ------------------- Sept. 27, Sept. 28, 2003 2002 -------- -------- NET SALES $167,288 $128,851 COST OF SALES 69,142 54,279 -------- -------- GROSS PROFIT 98,146 74,572 PERCENT OF SALES 58.7% 57.9% OPERATING EXPENSES SELLING AND ADVERTISING 61,894 43,999 GENERAL AND ADMINISTRATIVE 24,108 19,317 EXIT COSTS 791 - -------- -------- TOTAL OPERATING EXPENSES 86,793 63,316 -------- -------- INCOME FROM OPERATIONS 11,353 11,256 PERCENT OF SALES 6.8% 8.7% OTHER (EXPENSE)/INCOME INTEREST INCOME 83 32 INTEREST EXPENSE (1,750) (3,077) LOSS ON SETTLEMENT OF INTEREST RATE SWAPS - (3,211) GAIN ON SALE OF LONG-TERM INVESTMENT - 6,322 -------- -------- TOTAL OTHER (EXPENSE)/INCOME (1,667) 66 -------- -------- INCOME BEFORE INCOME TAXES 9,686 11,322 PROVISION FOR INCOME TAXES 3,874 4,348 -------- -------- NET INCOME $ 5,812 $ 6,974 ======== ======== PER SHARE AMOUNTS: - ------------------ DILUTED EARNINGS PER SHARE $ 0.43 $ 0.52 ======== ======== DIVIDENDS PAID $ 0.20 $ 0.20 ======== ======== DILUTED WEIGHTED AVERAGE SHARES OUTSTANDING 13,623 13,385 ======== ======== The items identified below relate to restructuring actions, goodwill and other intangible asset impairment, the gain related to the sale of our investment in Advantage Payroll Services, Inc. and charges related to the settlement of interest rate swaps due to the sale of Advantage. These items are being separately identified as we believe these restructuring actions and other events are unusual or infrequent in nature and are not directly tied to the operations and results of our core business activities. Therefore, the trends in the base business are clearer without the effects of these identified items. Management performance targets are also set on and measured against a basis that excludes these items. These items are also detailed in the accompanying Financial Reconciliation worksheet. Net Income for the three months ended September 27,2003 includes a net after- tax charge of $502, or $0.03 per diluted share related to integration and restructuring actions. On a pretax basis, total costs were $838, reported in the following categories: Exit Costs $791 and Cost of Sales $47. Net Income for the three months ended September 28, 2002 included a net after- tax gain of $3,894, or $0.29 per diluted share, related to the sale of equity interests in Advantage Payroll,Inc. and a net after-tax charge of $1,978, or $0.15 per diluted share related to the loss on settlement of interest rate swaps. NEW ENGLAND BUSINESS SERVICE, INC. CONDENSED CONSOLIDATED BALANCE SHEET (IN THOUSANDS) Sept. 27, June 28, 2003 2003 -------- -------- (unaudited) ASSETS - ------ CASH AND CASH EQUIVALENTS $ 3,226 $ 4,743 ACCOUNTS RECEIVABLE, NET 71,850 71,049 INVENTORIES, NET 45,420 39,792 DIRECT MAIL ADVERTISING MATERIALS, NET AND PREPAID EXPENSES 24,817 18,710 DEFERRED INCOME TAX BENEFIT 13,922 14,041 -------- -------- TOTAL CURRENT ASSETS 159,235 148,335 PROPERTY AND EQUIPMENT 79,108 80,110 NET PROPERTY HELD FOR SALE - 328 GOODWILL AND OTHER INTANGIBLE ASSETS, NET 165,961 164,293 DEFERRED INCOME TAXES AND OTHER ASSETS 26,304 25,400 -------- -------- TOTAL ASSETS $430,608 $418,466 ======== ======== LIABILITIES AND STOCKHOLDERS' EQUITY - ------------------------------------ ACCOUNTS PAYABLE $ 22,966 $ 22,937 ACCRUED EXPENSES 68,019 65,192 CURRENT PORTION OF LONG-TERM DEBT 643 764 -------- -------- TOTAL CURRENT LIABILITIES 91,628 88,893 LONG-TERM DEBT 162,379 157,025 DEFERRED INCOME TAXES 21,377 21,377 STOCKHOLDERS' EQUITY 155,224 151,171 -------- -------- TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $430,608 $418,466 ======== ======== NEW ENGLAND BUSINESS SERVICE, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) (unaudited) THREE MONTHS ENDED ------------------ Sept 27, Sept 28, 2003 2002 -------- -------- CASH FLOWS FROM OPERATING ACTIVITIES: - ------------------------------------- NET INCOME $ 5,812 $ 6,974 ADJUSTMENTS TO RECONCILE NET INCOME TO CASH: DEPRECIATION 5,885 5,017 AMORTIZATION 2,563 1,784 EXIT COSTS 791 - LOSS/(GAIN)ON DISPOSAL OF EQUIPMENTT 11 (2) GAIN ON SALE OF LONG-TERM INVESTMENT - (6,322) PROVISION FOR LOSSES ON ACCOUNTS RECEIVABLE 1,148 1,507 DEFERRED GRANTS - (2) EMPLOYEE BENEFIT CHARGES 448 214 CHANGES IN ASSETS AND LIABILITIES: ACCOUNTS RECEIVABLE (1,925) (1,186) INVENTORIES AND ADVERTISING MATERIAL (10,327) (6,427) PREPAID EXPENSES AND OTHER ASSETS (1,554) (555) ACCOUNTS PAYABLE 26 (11) INCOME TAXES PAYABLE (1,501) 2,100 OTHER ACCRUED EXPENSES (685) (2,039) -------- -------- NET CASH PROVIDED BY OPERATING ACTIVITIES 692 1,052 -------- -------- CASH FLOWS FROM INVESTING ACTIVITIES: - -------------------------------------- ADDITIONS TO PROPERTY AND EQUIPMENT (4,943) (4,124) PURCHASE OF LONG-TERM INVESTMENT - (5,421) PROCEEDS FROM SALE OF LONG-TERM INVESTMENT - 42,264 PROCEEDS FROM SALE OF BUILDING 370 - PRCCEEDS FROM SALE OF EQUIPMENT - 11 ACQUISITION OF BUSINESS (101) - -------- -------- NET CASH (USED)/PROVIDED BY INVESTING ACTIVITIES (4,674) 32,730 -------- -------- CASH FLOWS FROM FINANCING ACTIVITIES: - ------------------------------------- REPAYMENT OF DEBT (14,967) (52,734) PROCEEDS FROM BORROWINGS - NET OF ISSUANCE COSTS 20,177 22,498 PROCEEDS FROM ISSUANCE OF COMMON STOCK 2,480 6 ACQUISITION OF TREASURY STOCK (2,608) - DIVIDENDS PAID (2,618) (2,609) -------- -------- NET CASH PROVIDED/(USED) BY FINANCING ACTIVITIES 2,464 (32,839) -------- -------- EFFECT OF EXCHANGE RATE CHANGES ON CASH 1 (271) - --------------------------------------- -------- -------- NET CHANGE IN CASH AND CASH EQUIVALENTS (1,517) 672 CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD 4,743 6,112 -------- -------- CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 3,226 $ 6,784 ======== ======== NEW ENGLAND BUSINESS SERVICE, INC. SEGMENT FINANCIAL INFORMATION (IN THOUSANDS) (unaudited) THREE MONTHS ENDED ------------------- Sept. 27, Sept. 28, 2003 2002 -------- -------- NET SALES - --------- DIRECT MARKETING - U.S. $ 61,613 $ 63,886 DIRECT AND DISTRIBUTOR SALES 66,587 26,546 PACKAGING & DISPLAY PRODUCTS 19,618 19,629 INTERNATIONAL 10,074 9,032 APPAREL 9,396 9,758 -------- -------- TOTAL $167,288 $128,851 -------- -------- -------- -------- PROFIT(LOSS) FROM OPERATIONS - ----------------------------- DIRECT MARKETING - U.S. $ 14,680 $ 14,967 DIRECT AND DISTRIBUTOR SALES 5,794 2,356 PACKAGING & DISPLAY PRODUCTS 625 419 INTERNATIONAL 48 450 APPAREL (398) (708) -------- -------- TOTAL $ 20,749 $ 17,484 -------- -------- -------- -------- Profit (loss) from operations is similar to income from operations as reported on the statements of consolidated income in that it excludes interest and other income and expense. This measure, however, also excludes certain items that are reported within income from operations. These include management incentive compensation, amortization, integration charges, restructuring charges, impairment charges and corporate expenses. The chief operating decision-maker, in assessing segment results, does not consider these items. In order to reconcile the segment numbers above to the Company's income before income taxes, adjustments representing the items listed above totaling $11,063 and $6,162 for the three months ended Sept. 27, 2003 and Sept 28, 2002, respectively, need to be made to the reported segment results. These items are also detailed in the accompanying Financial Reconciliation worksheet. </Table> NEW ENGLAND BUSINESS SERVICE, INC. FINANCIAL RECONCILIATIONS (IN THOUSANDS) (unaudited) THREE MONTHS ENDED ------------------- UNUSUAL ITEMS IN EARNINGS RESULTS Sept. 27, Sept. 28, - ---------------------------------- 2003 2002 -------- -------- INCOME BEFORE INCOME TAXES AS REPORTED (GAAP) $ 9,686 $11,322 Unusual Items Exit, integration, restructuring charges $ 838 - Gain on sale of long-term investment - $(6,322) Loss on settlement of interest rate swaps - $ 3,211 -------- --------- Total of unusual items $ 838 $(3,111) INCOME BEFORE INCOME TAXES ADJUSTED FOR UNUSUAL ITEMS $10,524 $ 8,211 ======== ========= - ------------------------------------------------------------------ NET INCOME AS REPORTED (GAAP) $ 5,812 $ 6,974 Impact of Unusual Items $ 502 $(1,916) --------- -------- NET INCOME ADJUSTED FOR UNUSUAL ITEMS $ 6,314 $ 5,058 ========= ======== - ------------------------------------------------------------------ DILUTED EARNINGS PER SHARE AS REPORTED (GAAP) $ 0.43 $ 0.52 Impact of Unusual Items $ 0.03 $ (0.14) --------- -------- DILUTED EARNINGS PER SHARE ADJUSTED FOR UNUSUAL ITEMS $ 0.46 $ 0.38 ======== ======== ================================================================== THREE MONTHS ENDED ------------------- SEGMENT INFORMATION RECONCILIATION Sept. 27, Sept. 28, - ---------------------------------- 2003 2002 -------- -------- INCOME BEFORE INCOME TAXES AS REPORTED $ 9,686 $ 11,322 Corporate expenses and Management Incentive Compensation $ 5,995 $ 4,444 Amortization $ 2,563 $ 1,784 Exit, integration, restructuring charges $ 838 - Total Other (Expense)/Income $ 1,667 $ (66) -------- -------- Total reconciling items $ 11,063 $ 6,162 TOTAL PROFIT FROM OPERATIONS PER SEGMENT INFORMATION $ 20,749 $17,484 ======== ======= </Table>