UNITED STATES 		 SECURITIES AND EXCHANGE COMMISSION 			 WASHINGTON, D.C. 20549 				 FORM 10-Q 							 [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE 	SECURITIES EXCHANGE ACT OF 1934 	For the quarterly period ended September 28, 1996. 				 OR 				 	TRANSITION REPORT PURSUANT TO SECTION 13 OF 15(d) OF THE 	SECURITIES EXCHANGE ACT OF 1934 	 	For the transition period from ________ to ________ 	 		 Commission file number 1-11427 		 		 NEW ENGLAND BUSINESS SERVICE, INC. 		 ---------------------------------- 	 (Exact name of the registrant as specified in its charter) 	 Delaware 04-2942374 	 -------- ---------- 	(State or other jurisdiction of (I. R. S. Employer 	 incorporation or organization) Identification No.) 			 500 Main Street 		 Groton, Massachusetts, 01471 		 ---------------------------- 		(Address of principal executive offices) 			 (Zip Code) 			 (508) 448-6111 			 -------------- 	 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 and 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 	 			 Yes X No 				 --- --- The number of common shares of the Registrant outstanding on October 25, 1996 was 13,015,603. 		 NEW ENGLAND BUSINESS SERVICE, INC. 	 CONDENSED CONSOLIDATED BALANCE SHEET 		 (In Thousands Except Share Data) 						Sept. 28, June 29, 						 1996 1996 (unaudited) 						--------- --------- ASSETS Current Assets Cash and cash equivalents $ 5,696 $ 6,508 Short-term investments 3,675 10,868 Accounts receivable 30,723 30,636 Direct mail advertising and inventories 8,743 8,675 Prepaid expenses 7,091 5,176 Deferred income tax benefit 9,471 9,471 						-------- --------- 	 Total current assets 65,399 71,334 Property and equipment - net 29,452 31,012 Property Held for Sale 631 631 Other Assets - net 530 565 						-------- -------- TOTAL ASSETS $ 96,012 $103,542 						======== ======== 		 NEW ENGLAND BUSINESS SERVICE, INC. 		CONDENSED CONSOLIDATED BALANCE SHEET (Continued) 		 (In Thousands Except Share Data) 						Sept. 28, June 29, 						 1996 1996 (unaudited) 						--------- --------- LIABILITIES AND STOCKHOLDERS' EQUITY Current Liabilities Accounts payable $ 11,087 $ 8,575 Accrued expenses 21,254 18,698 						-------- -------- 	Total current liabilities 32,341 27,273 Deferred Income Taxes 345 353 STOCKHOLDERS' EQUITY Preferred stock Common stock 14,010 14,005 Additional paid in capital 13,659 13,603 Cumulative foreign currency translation adjustment ( 1,739) ( 1,761) Retained earnings 47,985 50,069 						-------- --------- 	 Total 73,915 75,916 Less: treasury stock ( 10,589) ( 0) 						-------- --------- Stockholders' Equity 63,326 75,916 						-------- --------- TOTAL LIABILITIES & STOCKHOLDERS' EQUITY $ 96,012 $103,542 						======== ======== 		See Notes to Consolidated Financial Statements 		 NEW ENGLAND BUSINESS SERVICE, INC. 		 CONSOLIDATED STATEMENTS OF INCOME 		 (In Thousands Except Per Share Data) (unaudited) 						 Three Months Ended 						------------------------ 						Sept. 28, Sept. 30, 						 1996 1995 						--------- --------- 								 NET SALES $ 60,702 $ 63,788 OPERATING EXPENSES: Cost of sales 21,961 22,230 Selling and advertising 22,369 24,885 General and administrative 10,196 11,419 Exit costs 5,201 3,034 						-------- -------- Total operating expenses 59,727 61,568 						-------- -------- INCOME FROM OPERATIONS 975 2,220 OTHER INCOME/(EXPENSE): Investment income 172 301 						-------- -------- INCOME BEFORE INCOME TAXES 1,147 2,521 PROVISION FOR INCOME TAXES: Federal 367 684 State 102 294 						-------- -------- Total 469 978 						-------- -------- NET INCOME BEFORE LOSS ON EQUITY METHOD INVESTMENT 678 1,543 Loss on equity method investment, net of income tax benefit of $653 in 1995 ( 0) ( 1,002) 						-------- -------- NET INCOME $ 678 $ 541 						======== ======== PER SHARE AMOUNTS: Net Income $ . 05 $ .04 						======== ======== Dividends $ .20 $ .20 						======== ======== WEIGHTED AVERAGE SHARES OUTSTANDING 13,828 15,052 						======== ======== 					 		See Notes to Consolidated Financial Statements 		 NEW ENGLAND BUSINESS SERVICE, INC. 	 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS 				(In Thousands) (unaudited) 						 Three Months Ended 						------------------------ 						Sept. 28, Sept. 30, 						 1996 1995 						--------- --------- CASH FLOWS FROM OPERATING ACTIVITIES: Net income $ 678 $ 541 Adjustments to reconcile net income to cash: Depreciation and amortization 2,264 6,891 Deferred income taxes ( 9) ( 639) Other non-cash items 5,605 4,589 Changes in assets and liabilities: Accounts receivable ( 757) ( 2,343) Inventories and prepaid expenses ( 2,090) (716) Accounts payable 2,512 1,457 Accrued expenses ( 433) ( 2,414) 						-------- -------- Net cash provided by operating activities 7,770 7,366 						-------- -------- CASH FLOWS FROM INVESTING ACTIVITIES: Additions to property and equipment ( 2,488) ( 2,402) Purchase of investments ( 3,800) ( 14,612) Proceeds from sale of investments 10,993 6,484 Other assets 0 ( 56) 						-------- -------- Net cash provided by (used in) investing activities 4,705 ( 10,586) 						-------- -------- CASH FLOWS FROM FINANCING ACTIVITIES: Payment of debt 0 14 Proceeds from issuing common stock 61 327 Issuance (purchase) of treasury stock ( 10,589) 269 Dividends paid ( 2,762) ( 2,974) 						-------- -------- Net cash used in financing activities ( 13,290) ( 2,364) 						-------- -------- EFFECT OF EXCHANGE RATE ON CASH 3 233 						-------- -------- 		 NEW ENGLAND BUSINESS SERVICE, INC. 	 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued) 				(In Thousands) (unaudited) 						 Three Months Ended 						------------------------ 						Sept. 28, Sept. 30, 						 1996 1995 						--------- --------- NET DECREASE IN CASH AND CASH EQUIVALENTS ( 812) ( 5,351) CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR 6,508 11,604 						 -------- -------- CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 5,696 $ 6,253 						========= ======== 							 		See Notes to Consolidated Financial Statements 		 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 		 ------------------------------------------ 1. Basis of Presentation 	--------------------- 	The consolidated financial statements contained in this report are 	unaudited but reflect all adjustments, consisting only of normal 	recurring adjustments, which are, in the opinion of management, 	necessary for a fair statement of the results of the interim periods 	reflected. Certain information and footnote disclosures normally 	included in financial statements prepared in accordance with generally 	accepted accounting principles have been omitted pursuant to applicable 	rules and regulations of the Securities and Exchange Commission. The 	results of operations for the interim period reported herein are not 	necessarily indicative of results to be expected for the full year. 2. Accounting Policies 	------------------- 	The consolidated financial statements included herein should be read 	in conjunction with the financial statements and notes thereto, and 	the Report of Independent Public Accountants incorporated by reference 	in the Company's Annual Report on Form 10-K for the fiscal year ended 	June 29, 1996 from the Company's 1996 Annual Report to Shareholders. 	Reference is made to the accounting policies of the Company described 	in the notes to consolidated financial statements incorporated by 	reference in the Company's Annual Report on Form 10-K for the fiscal 	year ended June 29, 1996 from the Company's 1996 Annual Report to 	Shareholders. The Company has consistently followed those policies 	in preparing this report. 	 3. Inventories 	----------- 	Inventories are carried at the lower of first-in, first-out cost or 	market. Inventories at September 28, 1996 and June 29, 1996 consisted 	of: 						 Sept. 28, June 29, 							1996 1996 (unaudited) 						 ---------- ---------- 	Raw paper $ 470,000 $ 434,000 	Business forms and related office products 8,273,000 8,241,000 						 ----------- ----------- 	 Total $ 8,743,000 $ 8,675,000 						 =========== =========== 						 4. Exit Costs 	---------- 	During the first quarter of fiscal year 1997, the Company reached a joint decision with Kinko's Corporation to pursue a new strategy for 	its retail channel initiative. This decision resulted in a plan to 	close the Company's 75 existing NEBS manned print desks in Kinko's stores, its administrative offices in Phoenix and its stationery plant in Scottsdale, Arizona. The accompanying consolidated 	statements of income include a $5,201,000 pretax charge for exit costs 	associated with this plan recognized in the first quarter ended 	September 28, 1996. The charge for exit costs, net of a reduction in 	profit sharing plan expense, had the effect of reducing first quarter net income by $2,833,000 or $.21 per share. 	The $5,201,000 pretax charge for exit costs consisted of anticipated 	costs related to facility closures of $1,160,000, equipment write-offs of $1,815,000 and termination benefits of $2,226,000. Approximately 230 	employees will be terminated as a result of the restructuring plan. 5.	Impairment of Long-Lived Assets ------------------------------- 	As of June 29, 1996, the Company adopted SFAS No. 121, entitled 	"Accounting for the Impairment of Long-Lived Assets and for Long-Lived 	Assets to be Disposed Of." The adoption of this standard did not have 	a material effect on the accompanying consolidated financial statements. 		 MANAGEMENT DISCUSSION AND ANALYSIS 		 Liquidity and Capital Resources - ------------------------------- Cash provided by operating activities of $7.8 million in the first quarter of fiscal year 1997 represented a slight increase from the $7.4 provided in the first quarter of fiscal year 1996. A decline in non-cash expense associated with exit cost charges and the software asset revaluation was more than offset by a decrease in cash invested in working capital during the period. Working capital at September 28, 1996 amounted to $33.1 million, including $9.4 million of cash and short-term investments. This compares to working capital of $49.5 million and cash and short-term investment balances of $25.9 million at the same time last year. At the end of the fiscal year 1996, working capital amounted to $44.1 million, including cash and short-term investments of $17.4 million. The decrease in working capital from year-end was due primarily to cash outflows of $10.9 million associated with the repurchase of 694,000 shares of the Company's common stock during the quarter, offset in part by increased accounts payable and accrued exit costs balances. Capital expenditures of $2.5 million for the three months ended September 28, 1996 were approximately equivalent to capital expenditures during last year's first quarter. The Company had no significant commitments for capital projects at quarter end. The Company anticipates that capital outlays will continue at the first quarter pace throughout fiscal year 1997.* Planned capital outlays for fiscal year 1997 are primarily related to a plan to upgrade the Company's order entry, financial and related systems. 	 In addition to its present cash and investment balances, the Company has consistently generated sufficient cash internally to fund its needs for working capital, dividends and capital expenditures. However, should the Company need additional funds, it has unsecured lines of credit with a major bank for $20.0 million. At present, there are no outstanding balances against this line. Results of Operations - --------------------- Net sales decreased 4.8% to $60.7 million from $63.8 million in the first quarter of fiscal 1996. This sales decrease was composed of approximately 3.5% or $2.3 million attributable to the divestiture of One-Write Plus product line, and 1.3% or $.8 million attributable to higher promotional discounting and the timing of shipping of seasonal products at quarter-end. Cost of sales increased to 36.2% of sales in the first quarter of fiscal 1997 from 34.9% in last year's first quarter. This increase was due primarily to a decline in the sale of higher margin software products and increased investment in stationery printing capacity. Selling and advertising expenses decreased as a percentage of sales from 39.0% in fiscal 1996 to 36.9% in fiscal 1997. The decrease was primarily associated with reduced software marketing expense following the divestiture of One-Write Plus and the effect of one-time costs recognized for the revaluation of software-related assets in the first quarter of 1996. These cost savings were offset, in part, by increased expenses related to the NEBS custom print desks in Kinko's stores and an increase in direct mail advertising expense. General and administrative expenses decreased as a percentage of sales from 17.9% in the first quarter of fiscal 1996 to 16.8% in the first quarter of fiscal 1997 due to the effect of the one-time costs resulting from the revaluation of certain software-related assets in the first quarter of 1996 offset by increased costs related to the Company's program to re-engineer its financial and operational information systems. During the first quarter of fiscal 1996, the Company recorded a $3.0 million pre-tax charge, or $.12 per share, related to exit costs associated with a plan to restructure operations including the closure of the Company's Flagstaff , Arizona manufacturing facility. As of September 28, 1996 the plan was substantially complete. During the first quarter of fiscal year 1997, the Company recorded a $5.2 million pre-tax charge, or $.21 per share, related to exit costs associated with a plan to close the Company's 75 NEBS manned print desks in Kinko's stores, its adminitrative offices in Phoenix and its stationary plant in Scottsdale, Arizona. The $5,201,000 pretax charge for exit costs consisted of facility closure costs of $1,160,000, equipment write-offs of $1,815,000 and postemployment benefits of $2,226,000 in conjunction with the termination of approximately 230 employees. The Company also expects to incur an additional $1.3 million of operating expense during the remainder of fiscal year 1997 associated with the plan to restructure operations.* The restructuring plan is expected to be substantially completed during fiscal year 1997.* Investment income decreased from $301,000 in the first quarter of fiscal 1996 to $172,000 in the first quarter of fiscal year 1997 due primarily to lower investable balances. The provision for income taxes as a percentage of pre-tax income increased from fiscal 1996 to fiscal 1997 due to a decrease in the proportion of tax-free investment income to income before taxes due to the lower investment balances during the quarter. In 1996 the Company's adoption of Statement of Financial Accounting Standards (SFAS) No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of", was not significant to the financial statements. - - - - - - - * This statement is a forward-looking statement reflecting the Company's current expectations. There can be no assurance that the Company's actual results will not differ materially from those projected in such forward-looking statements due to the important factors described in Exhibit 99 to this Quarterly Report on Form 10-Q. 		 PART II - OTHER INFORMATION 		 --------------------------- Item 4. SUBMISSION OF MATTERS TO A VOTE OF THE SECURITY HOLDERS 			 	a. The Annual Meeting of Stockholders was held on October 25, 	 1996. 	b. Not applicable. 	 	c. The stockholders fixed the number of Directors to be elected 	 at eight and elected the following as Directors: 	 					 For Against No Vote 					 --- ------- ------- 		Peter A. Brooke 12,179,030 14,038 1,387,440 		Robert L. Gable 12,178,656 14,412 1,387,440 		Benjamin H. Lacy 12,178,431 14,637 1,387,440 		Herbert W. Moller 12,178,456 14,612 1,387,440 		Robert J. Murray 12,179,030 14,038 1,387,440 		Jay R. Rhoads, Jr. 12,179,030 14,038 1,387,440 		Richard H. Rhoads 12,178,414 14,654 1,387,440 		Brian E. Stern 12,178,456 14,612 1,387,440 	 To ratify the selection of Deloitte & Touche LLP as independent 	 auditors of the Company for the fiscal year ending June 28, 1997: 		 For Against Abstain No Vote 		 --- ------- ------- ------- 		 12,170,067 8,484 14,517 1,387,440 Item 6. EXHIBITS AND REPORTS ON FORM 8-K 	a. Exhibits 	 	 Exhibit No. Description 	 ----------- ----------- 	 (11) Statement re computation of per share earnings. 	 (27) Article 5 Financial Data Schedule 	 (99)	 Safe Harbor for Forward Looking Statements 	b. Reports on Form 8-K 	 On September 20, 1996 the Company filed a Form 8-K under Item 5 	 to report a cost reduction program and first quarter charge to 	 be taken by the Company. 	 On October 25, 1996 the Company filed a Form 8-K under Item 5 	 to report first quarter earnings.	 				 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 					NEW ENGLAND BUSINESS SERVICE, INC. 					---------------------------------- 						 (Registrant) November 12, 1996 /s/John F. Fairbanks - ----------------- -------------------------- Date John F.Fairbanks 					 Principal Financial and 					 Accounting Officer