UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-K/A ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended DECEMBER 31, 1999 Commission file number 1-10557 POLICY MANAGEMENT SYSTEMS CORPORATION (Exact name of registrant as specified in its charter) SOUTH CAROLINA 57-0723125 (State or other jurisdiction of ( IRS Employer Incorporation or organization) Identification No.) ONE PMSC CENTER (PO BOX TEN) BLYTHEWOOD, SC (COLUMBIA, SC) 29016 (29202) (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (803) 333-4000 Securities registered pursuant to Section 12(b) of the Act: Name of each exchange Title of each class on which registered COMMON STOCK, PAR VALUE $.01 PER SHARE NEW YORK STOCK EXCHANGE Securities registered pursuant to Section 12(g) of the Act: NONE Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No. --- --- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.. - The aggregate market value of the voting stock held by non-affiliates of the registrant was $355,860,380 at April 14, 2000, based on the closing market price of the Common Stock on such date, as reported by the New York Stock Exchange. The total number of shares of the registrant's Common Stock, $.01 per share par value, outstanding at April 14, 2000, was 35,586,038. DOCUMENTS INCORPORATED BY REFERENCE None. PART I ITEM 1. BUSINESS THE COMPANY ORGANIZATION AND GENERAL DEVELOPMENT Policy Management Systems Corporation (the "Company"), a leading provider of enterprise software and electronic commerce systems, related professional services, and business process outsourcing designed to meet the needs of the global insurance and related financial services industries, is a South Carolina corporation incorporated in 1980. From 1974 until 1980, the Company operated as a division of Seibels, Bruce & Company. The Company initially operated as a provider of insurance software systems and related automation support services to the property and casualty insurance market in the United States and Canada. Over time, the Company has expanded geographically into Europe, Asia, Australia, Africa and Latin America as well as into the life insurance and related financial services markets. Through internal development and acquisitions, the Company has expanded its software products and services offerings which include advanced computing technologies, strategic alliances, and outsourcing solutions, thereby strengthening the Company's ability to serve the global insurance marketplace. BUSINESS STRATEGY The Company's business strategy is to offer value to customers by structuring long-term relationships and agreements that provide its customers with continuously updated solutions, while providing a high degree of recurring revenues to the Company. During the early stages of the Company's development, a major portion of its revenues was derived from systems licensing activities. The Company has continued to expand as a provider of a full range of business solutions to the global insurance and financial services industries and now the majority of the Company's revenues are derived from outsourcing and professional services activities. NAME CHANGE On January 21, 2000, the Company announced its intent to change the name of the Company to Mynd Corporation. Approval requires a two-thirds vote of the shareholders at a shareholders meeting to be scheduled. If approved by the shareholders, the Company will formally change its legal name with relevant authorities including the New York Stock Exchange. Meanwhile, management intends to proceed with a campaign to promote acceptance and awareness of the new name. SOFTWARE PRODUCTS The Company offers over 100 business solutions, which include more than 80 application software systems, designed to meet the needs of the global insurance and related financial services markets. The Company's software products automate most insurance processing functions, including various underwriting, claims, accounting, financial reporting, regulatory reporting and cash management functions. The systems have been designed to permit ease of use, providing flexibility in adapting to a customer's specific requirements. The systems are also designed to be modular in structure and to facilitate the application of updates and enhancements, as well as the interfacing and integration with different systems. Most of the Company's applications will operate on either a stand-alone basis or in conjunction with other applications in the same product group. The Company's primary software systems currently run on midrange and mainframe hardware with personal computers. The Company also supports an open systems strategy, which provides for the host-based software components to be converted to certain open platforms, allowing customers the capability of adding cost-effective increments of processing power. The Company's systems incorporate object-oriented technology and most applications are Internet-enabled (see Product Development). The Company's enterprise systems represent comprehensive administrative offerings for the property and casualty and life insurance markets. A primary advantage of the Company's software products is the full integration of the information and data gathering, processing, underwriting, claims handling and reporting processes for insurance providers and self-insureds, creating a cooperative processing environment. In this environment, insurance professionals are capable of processing multiple tasks concurrently with minimal clerical support and data entry. The Company's software products utilize technologies such as relational databases, graphical user interfaces, object-oriented programming, imaging and web browser enablement. The Company's objective is to provide software systems that allow system upgrades, additions and interfaces to be implemented quickly, with minimal disruption to ongoing operations. The Company obtains licenses from third parties for a wide range of software products and services, which are required in varying degrees to develop and enhance the Company's products and in performing services for its customers. Such products range from mainframe operating systems to graphical user interfaces. The Company's primary software systems, as well as some of its newest product offerings, are discussed below. Series III uses relational databases and cooperative processing between hardware platforms and allows access to data from multiple sources through advanced networks to provide both a comprehensive solution for all facets of the property and casualty insurance industry worldwide and a flow of information between insurance agents, branch offices and the home office of insurance companies. The completion of Release 9.1 of Series III marked the first release of Series III functionality utilizing the Microsoft Windows NT operating system and resulted in it being renamed S3+ (All subsequent references to Series III will be S3+). S3+ is currently able to support business processing for personal lines (primarily auto and homeowners' policies) and commercial lines (Commercial Auto, Commercial Package Policy, Commercial Property, Crime, Liability, and Inland Marine) for the property and casualty insurance industry in a Windows NT environment. The continued development of S3+ will focus on enhancements of existing functionality and incorporating Windows NT operating system capability with eBusiness solutions. The S3+ product line includes several eBusiness-based products including PMSCiSolutions , Business Intelligence Solutions , Document Solutions , and Media View . The Company also continues to provide solutions to the property and casualty insurance industry through its Series II products, an earlier generation of solutions, which are traditional mainframe computer products. Series II products have been enhanced with the capability of handling transactions with dates of the year 2000 and beyond. The POINT System, the Company's midrange solution for the United States property and casualty insurance market, has been re-engineered to utilize client/server capabilities featuring a graphical user interface client. The re-engineered POINT System, renamed Point+ , utilizes object-oriented technology and is offered on International Business Machines Corporation's ("IBM") AS/400 and Windows NT. INSURE/90 , an IBM AS/400-based product acquired with Creative Holdings Group, Limited ("Creative") in 1994, became part of the Company's general insurance software solution to the European, Asian and Australian markets. The next generation of applications to ultimately replace the INSURE/90 product is I+ . I+ increases functionality and offers client/server capabilities. The Company's acquisition of CYBERTEK Corporation ("CYBERTEK") in August 1993 provided the Company with the CK/4 Enterprise Solution , an integrated solution for the life insurance industry. In March 1995, the Company made generally available the first release of CyberLife , an integration of CK4 functionality with client/server technology. The Company's subsequent releases of CyberLife's scalable platforms include those capable of processing on PC local area networks ("LANs") or on IBM mainframe hardware, and client processes executing in a Windows environment. In 1995, the Company purchased rights to Internet technology known as ViLink Electronic Commerce Platform ("ViLink"), a tool for rapid development of web sites based on insurance data. ViLink has enjoyed broad market acceptance in the life insurance and related financial services industries. The Company's acquisition of The Leverage Group, Inc. ("TLG") in 1998 provided the Company with PolicyLink . PolicyLink is deployable in a LAN and UNIX environment and is browser-enabled. This client-server system supports life insurance and complex variable annuity products. During 1998, the Company shipped PMSCiSolutions, its first interactive Internet-based application for the property and casualty industry. This product extends the processing capabilities of the Company's systems to new audiences such as agents and consumers. Future releases of PMSCiSolutions will provide additional functionality for the Company's administrative applications. Since April 1998, the Company has offered LoanXchange to the financial services industry. LoanXchange is a fully integrated client/server mortgage origination and underwriting platform for both retail and wholesale organizations. During 1999, the Company began offering the LoanXchange.com ("LX.com") as an Internet business-to-business loan origination service. LX.com uses the Internet to connect mortgage brokers to lenders and accelerates the origination process. Claims Outcome Advisor ("COA") is a claims and benefits solution that facilitates the management of long-term disability or other work-related injury claims costs. This solution maps medical and job-related information to create possible return to work scenarios. COA covers workers' compensation claims and bodily injury claims. The Company's acquisition of DORN Technology Group, Inc. ("DORN"), in June 1999, provided the Company with Claims Extended Edition/RISKMASTER , a risk management solution for self-insured organizations. Using Claims Extended Edition, a claims examiner, risk manager, or loss control specialist can perform and document each phase of the claims process electronically. In March 1999, the Company's acquisition of Legalgard Partners, LP ("Legalgard") provided the technical foundation for Litigation/Advisor, a fully functional litigation cost management system. It includes components that assist companies in litigation cost and budget management, bill submission, guideline compliance coding and bill analysis, and analytical and management reporting. PRODUCT SUPPORT Most customers initially licensing the Company's software systems pay a monthly license fee which entitles the customer to Maintenance, Enhancements and Services Availability ("MESA"). Under the maintenance provisions of MESA, the Company provides telephone support and error correction to current base versions of licensed systems. The enhancement provisions of MESA provide unspecified additions or modifications to the licensed systems, if and when they become generally available as a result of the Company's continuing research and development efforts. Services availability allows customers access to professional services, other than maintenance and enhancements, which are provided under separate arrangements during the MESA term. PROFESSIONAL SERVICES The Company provides, on a time and materials basis, and in some circumstances under fixed-price arrangements, professional consulting and other services including needs analysis, implementation, modification, project management and programming. In addition, the Company provides a full range of training programs to customers using its products and technology. SOURCING The Company offers information technology outsourcing ("ITO") services from its data centers located in North America, Europe and Australia. These services range from providing processing capabilities for highly regulated lines of business to providing complete processing capabilities for all or most of a customer's business. The services range from making available software systems licensed from the Company on a remote basis, to assuming complete systems management, processing and administration support responsibilities for a customer. ITO services are typically provided under contracts having terms from three to ten years. The Company also offers Business Process Outsourcing ("BPO") services, addressing the complete back office processing of insurance transactions from mailroom to policy issuance. By combining advanced technologies with re-engineered workflows, the Company is able to bring an increased level of efficiency to its customers' business processes. Entrusting these processes to the Company allows customers to take advantage of these efficiencies and focus resources on core competencies. BPO services are typically provided under contracts having terms from three to ten years. PRODUCT DEVELOPMENT Historically, the computer software and services industry has experienced rapid technological changes in hardware and software. Additionally, the insurance industry is constantly subject to regulatory changes and new requirements. This combination of changes requires the Company to continuously develop new products and enhancements to existing products to meet the automation needs of the global insurance and related financial services industries. Over the last two decades, within the insurance and related financial services industries, technology has progressed from mainframe computing to client-server and now is rapidly embracing eBusiness utilizing the Internet. Examples of the Company's continuing product development efforts to address these movements in technology are as follows: Although development efforts for S3+ for the property and casualty insurance industry will continue, the majority of the functional components of S3+ have been delivered since research began in 1987. With the completion of Release 8.0a in 1997, Series III offers a comprehensive functional solution to the property and casualty industry worldwide in an IBM OS/2 operating system environment. With the completion of Release 2.0 in 2000, S3+ offers a similarly comprehensive solution on the Windows NT platform. The Company has adopted object-oriented technology for current and future application development. As such, it is the Company's goal that every new development project uses the same technology and architecture to create new insurance objects. S3+ incorporates object-oriented technology and also supports the Microsoft Windows NT operating system. During the 1999 third quarter, the Company determined that future development and enhancements would no longer be directed toward OS/2. The development of CyberLife has represented a significant investment for the Company. Beginning with the existing functionality of the CK/4 Enterprise Solution, this development has involved creating a new architecture and expanded capabilities employing object-oriented development techniques and other leading-edge technologies making it a client/server enterprise-wide system for the life insurance and related financial services industries. CyberLife's underlying technologies include expert systems, relational databases, real-time processing, and multi-platform implementations. The system is designed to be scalable from IBM mainframes to LAN server platforms and is accessible via multiple forms of user interfaces. As part of this development effort and consistent with the Company's desire to reuse its computer code, a number of the Company's other products, including the Client Information System , DecisionXchange system and ViLink Electronic Commerce Platform, have been integrated with CyberLife. This eliminates the need to develop similar functionality within CyberLife. DecisionXchange and ViLink are also being integrated with PolicyLink in the LAN environment. Since April 1998, the Company has offered LoanXchange to the financial services industry. LoanXchange is a fully integrated client/server mortgage origination and underwriting platform for both retail and wholesale organizations. During 1999, the Company integrated functionality from DecisionXchange and ViLink to begin offering an Internet service called the LoanXchange.com. While the Company intends to continue to develop applications for IBM architecture platforms, it also supports open systems. For example, during 1998, the Company entered into an alliance with Microsoft (see "Strategic Alliances" below). This open systems approach, which allows the host-based components to be converted to various platforms, will allow separate software products to be integrated with one another, as well as with the customer's existing and future systems, whether provided by the Company or other vendors. COA is one of the Company's first claims and risk management solutions. This Microsoft-compatible solution combines medical information and occupational skills to produce return-to-work plans. The Company recently added PMSCiSolutions to its list of Internet-based products. PMSCiSolutions enables insurance companies to participate in eBusiness. It provides real-time Internet processing to agents and consumers. In an effort to maintain and strengthen its competitive position, the Company invests substantial amounts in internal product development. Capitalized internal product development expenditures were $67.1, $59.6 and $62.5 million in 1999, 1998 and 1997, representing 10.4%, 9.8% and 12.1% of total revenues, respectively. Amounts capitalized by business segment: property and casualty, $27.0 million; life and financial solutions, $19.2 million; international, $20.9 million. During 1998 and 1999, the Company recorded significant write-offs and write-downs of previously capitalized software development costs (see "Special Charges and Accounting Changes" in Management's Discussion and Analysis of Financial Condition and Results of Operations). The Company intends to continue to expand its product and services offerings through internal development and acquisitions. MARKETING AND CUSTOMERS The Company primarily markets its products and services to more than 1,000 property and casualty and life insurance companies, independent insurance agents and adjusters and financial institutions. In addition, the Company offers its software products and automation and administration support services in 37 countries. No single customer accounted for more than 10% of revenues during the year ended December 31, 1999. The Company markets its products and services through a staff of approximately 170 employees, including sales and marketing support personnel, most of who are specialists in the insurance industry and information technology. The Company's marketing force works extensively with each prospective customer to assist in analyzing its specific requirements. Consequently, the sales cycle for a prospective customer seeking a major automation based solution may extend up to 18 months. In addition to its own software products, the Company markets certain third party software and hardware products to its customers. Typically, these software products are designed to perform noninsurance functions or to improve the control and productivity of computer resources. The Company is a reseller of certain standard hardware used to operate various of its software systems. LICENSES AND PRODUCT PROTECTION The Company's revenues are generated principally by licensing standardized insurance software systems and providing outsourcing and professional services to the global insurance and financial services industries. Software systems are licensed under the terms of substantially standard nonexclusive and nontransferable agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. The initial license charge grants a right to use the software system available at the time the license is signed. The monthly license charge provides the right to use the software and access to MESA during the term of the license agreement (see description above under Product Support and Services). Customers wishing to acquire perpetual rights to use the Company's software enter into additional agreements to acquire such rights. The Company relies upon contract, copyright and other bodies of law to protect its products as trade secrets and confidential proprietary information. The Company's agreements with its customers and prospective customers prohibit disclosure of the Company's trade secrets and proprietary information to third parties without the consent of the Company and generally restrict the use of the Company's products to only the customers' operations. The Company also informs its employees of the proprietary nature of its products and obtains from them an agreement not to disclose trade secrets and proprietary information. Notwithstanding those restrictions, it may be possible for competitors of the Company to obtain unauthorized access to the Company's trade secrets and proprietary information. The Company owns numerous trademarks and service marks which are used in connection with its business in all segments. These trademarks are important to its business. Depending upon the jurisdiction, the Company's trademarks are valid as long as they are in use and/or their registrations are properly maintained and they have not been found to have become generic. Registrations of these trademarks can generally be renewed indefinitely as long as the trademarks are in use. COMPETITION The computer software and services industry is highly competitive. Based upon its knowledge of the industry, the Company believes it is a leading provider of enterprise and electronic commerce application software, professional services, and outsourcing designed to meet the needs of the global insurance and related financial services industries. Very large insurers, that internally develop systems similar to those of the Company may or may not become major customers of the Company for software. There are also a number of independent companies that offer software systems that perform certain, but not all, of the functions performed by the Company's systems. There are a number of larger companies, including computer services, software and outsourcing companies, consulting firms, computer manufacturers, and insurance companies, that have greater financial resources than the Company and possess the technological ability to develop software products similar to those offered by the Company. These companies present a significant competitive challenge to the Company's business. The Company competes on the basis of its service, system functionality, performance, technological advances and price. ACQUISITIONS AND GEOGRAPHIC EXPANSION International customers and marketplaces are essential to the Company maintaining its position as a leading provider of insurance automation solutions and systems and related professional services to the global insurance industry. The Company opened its Canadian office in 1977 and, since that time, has expanded operations to include Europe, Asia, Australia, Africa and Latin America. The Company currently has customers in 37 countries (see Segment Information). Between 1985 and 1994, the Company expanded operations through acquisitions in adjacent markets and internationally. Most significantly, these early acquisitions established the basis for the Company's presence in the life and financial solutions segment and in Europe. In October 1995, the Company increased its European presence by purchasing micado Beteiligungs-und Verwaltungs GmbH ("micado") headquartered in Germany. micado provides services and software to German insurance and financial services companies. In October 1996, the Company acquired certain assets of Co-Cam Pty Ltd., headquartered in Melbourne, Australia, as a means to further strengthen its presence in the Asian and Australian marketplaces. In August 1998, the Company acquired TLG, headquartered in Hartford, Connecticut. TLG owns PolicyLink, a family of systems designed to support the administrative tasks associated with administration, commission processing, payout processing, and disbursement generation for life insurance and annuity contracts. This acquisition provides the Company with a LAN and UNIX based solution supporting non-traditional life and financial services products. In December 1998, the Company acquired CAF Systemhaus fur Anwendungsprogrammierung GmbH ("CAF") and related entities. CAF, headquartered in Gilching, Germany, owns Visual Project Modeling Systems ("VP/MS"). VP/MS is designed to allow insurance companies to easily design and implement computer code to administer new insurance products with reduced programming cost and time to market. In March 1999, the Company purchased Legalgard, a legal cost containment business headquartered in Philadelphia, Pennsylvania. Legalgard provides legal cost containment services mainly to the US property and casualty insurance industry using the Counsel Partnership System, a proprietary software system. The Company intends to grow Legalgard's existing services business and has developed the Counsel Partnership System into the Litigation Advisor System for licensing directly to insurance companies. In June 1999, the Company purchased DORN, a risk and claims management company headquartered in Detroit, Michigan. DORN owns the Riskmaster claims management software and the Quest healthcare facility software, and provides risk and claims management software and services mainly to the US self-insured market. The Company intends to grow DORN's existing business and further develop the Riskmaster and Quest systems to complement its suite of claims products. In June 1999, the Company purchased Financial Administrative Services, Inc. ("FAS"), a BPO provider for the life and related financial services industry. Headquartered in Hartford, Connecticut, FAS uses the Company's PolicyLink system to support the rapid introduction of variable insurance products and annuities in a business process outsourcing environment. STRATEGIC ALLIANCES Microsoft. Microsoft and PMSC continue to work together to incorporate Microsoft's key technologies into existing and new application solutions offered by PMSC. Since the alliance between Microsoft and PMSC was announced in 1998, PMSC has delivered to the insurance and related financial services industries several new Microsoft-based products such as COA, Litigation Advisor, and PMSCiSolutions, and released enhancements to existing products, specifically S3+ and Point+ that support Microsoft's technology. Lockheed Martin Corporation. The Company formed a strategic alliance for systems outsourcing with Integrated Business Solutions, a unit of Lockheed Martin Corporation ("Lockheed Martin"). In June 1998, a Data Processing Services Agreement was completed and under its terms, the Company turned over operation of its Blythewood, South Carolina, data center to Lockheed Martin. SEGMENT INFORMATION The Company has classified its operations into five operating segments. The operating segments are the five revenue-producing components of the Company for which separate financial information is produced for internal decision making and planning purposes. The segments are as follows: 1. Property and casualty enterprise software and services (generally referred to as "property and casualty"). This segment provides software products, product support, professional services and outsourcing primarily to the US property and casualty insurance market. 2. Life and financial solutions enterprise software and services (generally referred to as "life and financial solutions"). This segment provides software products, product support, professional services and outsourcing primarily to the US life insurance and related financial services markets. 3. International. This segment provides software products, product support, professional services and outsourcing to the property and casualty and life insurance markets primarily in Europe, Asia, Australia and Canada. 4. Property and casualty information services. This segment provided information services, principally motor vehicle records and claims histories, to US property and casualty insurers. It was sold in August 1997. 5. Life information services. This segment provided information services, principally physician reports and medical histories, to US life insurers. It was sold in May 1998. The majority of the Company's revenues are generated from products and services provided in the United States, although the Company does have customers in a total of 37 countries. The following table illustrates the relative percentages of total revenue represented by the Company's products and services by geographic region. Percent of Revenue Year Ended December 31, ------------------------------- 1999 1998 1997 ----- ----- ---- United States . . . 72.8% 70.7% 66.4% Europe. . . . . . . 21.4 21.9 25.2 Asia and Australia. 4.6 5.5 6.3 Other International 1.2 1.9 2.1 Additional information regarding operating segments and geographic areas is contained in Note 13 of Notes to Consolidated Financial Statements. SEASONALITY For discussion of seasonality, see Seasonality and Inflation in Management's Discussion and Analysis of Financial Condition and Results of Operations. EMPLOYEES At April 13, 2000, the Company had 5,625 full-time employees and 5,805 total employees located in offices worldwide. This reflects a reduction in force of 369 employees the Company announced in February 2000. ITEM 2. PROPERTIES The Company owns its 867,000 square foot headquarters complex located on 145 acres in Blythewood, South Carolina. The Company leases space at 32 various locations for its regional and branch offices throughout the United States. Internationally, the Company leases space at 37 locations throughout Canada, Europe, Africa, Asia, Australia and New Zealand. Generally, the international properties support the international segment and the domestic properties support all segments. In July 1998, the Company turned over operation of its Blythewood, South Carolina data center to Lockheed Martin. This data center has 3 mainframe and 6 mid-range computers, which have over 8 terabytes of disk storage and are capable of processing over 841 million instructions per second and 2,731 commercial processing workloads, respectively. The Company is currently utilizing 77% of the mainframe capacity and 95% of mid-range capacity. The Company's data center in Bergen, Norway has one mainframe computer, which has over 1.5 terabytes of disk storage and is capable of processing over 265 million instructions per second. The Company is currently utilizing 80% of this capacity. The Company's data center in Melborne, Australia has various UNIX systems which have over 120 gigabytes of disk storage and is capable of processing 90,000 transactions per minute. The Company is currently utilizing 85% of this capacity. The Company's data center in Sydney, Australia has 4 mid-range computers with over 150 gigabytes of disk storage and is capable of 190 commercial processing workloads. The Company is currently utilizing 80% of this capacity. The Company uses a private common access network to support its operations. The network is tied together through a backbone located at headquarters in Blythewood, South Carolina, with hubs in Europe and Australia. The backbone accommodates all connectivity requiring access to multiple systems or sites and remote operations including international locations. Remote connectivity to the backbone is accomplished through a Wide Area Network ("WAN") using point to point, frame relay, and dial-up connectivity. Operation and maintenance of the WAN is outsourced to Lockheed Martin. The Internet is accessed through T-1 connections and local ISP's. Security is provided through a series of firewalls. There are over 140 LANs connected to the backbone and/or WAN. Aggregate network traffic over the average business day is approximately 5 terabytes. Traffic is typically not more than 50% of overall capacity. Network protocols include IPX/SPX, Netbios, TCPIP, SNA, and X.25. Third party operating systems used in production environments attached to the network include Netware, NT Server, OS/2, Linux, and UNIX. There are approximately 630 server systems supported as production devices, and approximately 1.6 terabytes of DASD. ITEM 3. LEGAL PROCEEDINGS The Company is involved in litigation commenced in February 2000, in the District Court of Dallas County, Texas, by Chase Manhattan Mortgage Corporation ("Chase") related to the Company's mortgage loan origination systems and services. The complaint alleges breach of contract, breach of warranty, misrepresentation, malpractice and mismanagement and seeks a declaratory judgment and damages in excess of $20 million including amounts paid by Chase to the Company, internal costs, consulting fees, opportunity costs, reputational costs, attorneys fees and costs and punitive and exemplary damages. Chase is also seeking an equitable accounting and injunctive relief related to the funds paid under the agreement, preservation of the system, and support of the system. The Company believes that the allegations are without merit and are subject to various affirmative defenses and counterclaims and will vigorously defend this matter. The Company is seeking to have the lawsuit dismissed or stayed pending alternative dispute resolution proceedings as required by the agreements between the parties. In January 2000, Computer Sciences Corporation ("CSC") filed a complaint against the Company alleging that the Company and NeuronWorks, an entity retained by the Company in the development of COA, misappropriated CSC's trade secrets related to CSC's Colossus product and used such trade secrets in the development of the Company's COA product. The litigation was removed from Texas State court and is currently pending in the United States District Court for the Western District of Texas, Austin Division. CSC's complaint alleges unfair competition, product misappropriation, trade secret theft, tortious interference with existing and prospective contracts, aiding and abetting breach of fiduciary duty, and civil conspiracy. CSC's complaint seeks preliminary and permanent injunctive relief, damages, attorney's fees and punitive damages, all in an unspecified amount. The Company has denied the allegations against it and asserted various affirmative defenses and counterclaims against CSC, including counterclaims for unfair trade practices, false representation, false promotion and commercial disparagement under the Lanham Act, business disparagement, injurious falsehood, defamation, and tortious interference with existing and prospective contractual and business relationships. On March 22, 2000, a hearing was held on CSC's request for preliminary injunctive relief to enjoin the Company from marketing and licensing COA. CSC's request for preliminary injunctive relief was denied. The case has been set for trial in December 2000. The Company believes CSC's remaining claims are without merit and is vigorously defending this matter and pursuing relief on the Company's claims. On January 7, 2000, following a morning news release by the Company that fourth quarter earnings would be below analyst estimates, the Company and three of its officers were named as defendants in an purported class action complaint filed on behalf of purchasers of the Company's stock during the period between October 22, 1998 and January 6, 2000. Since this initial filing, additional purported class actions have been filed, three in the United States District Court for the District of South Carolina and two in the United States District Court for the Southern District of New York (which are in the process of being transferred to South Carolina), purportedly on behalf of purchasers of the Company's stock during the period between October 22, 1998 and February 9 or 10, 2000. These class action lawsuits allege violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 based on, among other things, alleged misleading statements, alleged failure to disclose material adverse information, alleged false financial reporting, alleged failure to report trends, demands or uncertainties, and alleged failure to implement and maintain adequate internal controls. Each of the complaints seeks unspecified compensatory damages, including interest, costs and attorney fees. At a hearing held on March 20, 2000, the court granted plaintiffs' motion to consolidate all six cases, appointed four members of the class as lead plaintiffs and approved their selection of lead counsel, directed that the complaints in all but the first-filed case be dismissed without prejudice, and directed plaintiffs to file an amended consolidated complaint within 45 days. Although the Company has not yet filed formal responses to these lawsuits, the Company believes the claims are without merit and is vigorously pursuing a full defense of these actions and allegations. On March 10, 2000, one of the Company's employees, suing allegedly on behalf of herself and all former or current participants in the Company's 401(k) Retirement Savings Plan ("Plan") during the period October 22, 1998 through February 10, 2000, commenced a purported class action against the Company, its Chairman and three members of the Administrative Committee of the Plan. The action alleges that the Plan's investment in the Company's stock violated Sections 502(a)(2) and (3) of ERISA and constituted a breach of fiduciary duty given defendants' alleged knowledge that the Company's stock price was artificially inflated throughout the class period as a result of the same series of alleged materially false and misleading statements that form the basis of the securities class action described above. Although the Company's time to respond to this complaint has yet to occur, the Company believes the claims are without merit and intends to mount a vigorous defense to the allegations. On March 30, 2000, the Company and Politic Acquisition Corporation ("Politic"), an affiliate of Welsh, Carson, Anderson & Stowe, entered into a merger agreement under which Politic will merge with the Company and between 75% and 93% of the outstanding shares of Company common stock will be converted into the right to receive $14 per share in cash. The exact percentage will be determined by an election procedure under which the Company's stockholders can elect to retain their shares or receive $14 per share in cash. If the stockholders elect to retain more than 25% or less than 7% of their shares, stockholders will be subject to proration to bring the amount of cash and stock within these limits. The merger agreement is described in the Company's Current Report on Form 8-K dated March 31, 2000. The merger is subject to the approval of the holders of two-thirds of the outstanding shares of the Company at a special meeting of stockholders which will be scheduled. On March 31, 2000, three purported class action lawsuits were filed against the Company and its directors in the Court of Common Pleas in Richland County, South Carolina on behalf of all stockholders. The complaints allege that the consideration to be paid in the Politic merger is unfair and grossly inadequate because defendants failed to conduct a "market check" and because the Company stock has consistently traded above $14 per share and its market price is only temporarily depressed due to recent disappointing financial results. The complaints also allege that defendants have a substantial conflict of interest, to the extent they will continue their employment with the Company after the merger. The complaints seek an injunction directing that defendants ensure that no conflicts exist that would prevent defendants from exercising their fiduciary obligation to maximize stockholder value, and an injunction preventing consummation of the merger unless the Company implements a process, such as an auction, to obtain the highest price for the Company, together with an award of costs and attorneys' fees. The Company believes the claims are without merit and will vigorously defend the action. In addition to the litigation described above, there are also various other litigation proceedings and claims arising in the ordinary course of business. The Company believes it has meritorious defenses and is vigorously defending these matters. While the resolution of any of the above matters could have a material adverse effect on the results of operations in future periods, the Company does not expect these matters to have a material adverse effect on its consolidated financial position. The Company, however, is unable to predict the ultimate outcome or the potential financial impact of these matters. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. PART II ITEM 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS The Company's common stock is traded on the New York Stock Exchange, symbol PMS. The Company has never paid or declared a cash dividend on its common stock, nor currently has any intent to do so. The following table sets forth, for the calendar periods indicated, the high and low market prices for the Company's common stock, restated for the stock split that occurred in June 1998 (see Note 11 of Notes to Consolidated Financial Statements). 1999 High Low ------- ------ First Quarter. $54 15/16 $ 30 1/4 Second Quarter 41 3/4 26 Third Quarter. 36 26 5/8 Fourth Quarter 31 11/16 16 3/4 1998 High Low ------- ------ First Quarter. $40 11/32 $ 32 Second Quarter 43 1/2 36 3/8 Third Quarter. 48 3/8 36 3/4 Fourth Quarter 57 3/4 28 13/16 Title of Class Common Stock, $.01 par value The number of record holders of the Company's common stock was 1,177 as of April 14, 2000. ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA RESULTS OF OPERATIONS 1999 1998 1997 1996 1995 -------- ---- ---- -------- -------- (In thousands, except per share data) Revenues. . . . . . . . . . . . . . . . . $ 644,019 $607,458 $518,171 $423,310 $365,485 Operating (loss) income . . . . . . . . . (104,272) 87,432 79,193 69,565 16,285 Other (expenses) and income, net. . . . . (10,693) (2,136) (3,583) (2,677) (543) (Loss) income from continuing operations before income taxes . . . . . . . . . . (113,119) 86,355 76,799 66,888 15,742 Discontinued operations, net. . . . . . . - (465) 1,994 3,035 (4,959) Net (loss) income . . . . . . . . . . . . $ (71,971) $ 53,271 $ 50,257 $ 45,997 $ 3,139 Basic (loss) earnings per share . . . . . $ (2.02) $ 1.46 $ 1.38 $ 1.24 $ 0.08 Diluted (loss) earnings per share . . . . $ (2.02) $ 1.36 $ 1.33 $ 1.22 $ 0.08 ========== ========= ========= ========= ========= FINANCIAL CONDITION Cash and equivalents and marketable securities. . . . . . . . . . . . . . . $ 17,833 $ 26,013 $ 35,459 $ 24,355 $ 39,709 Current assets. . . . . . . . . . . . . . 211,999 217,123 185,809 160,342 165,593 Current liabilities . . . . . . . . . . . 75,995 98,935 86,213 112,636 94,461 Working capital . . . . . . . . . . . . . 136,004 118,188 99,596 47,706 71,132 Total assets. . . . . . . . . . . . . . . 706,288 718,698 618,406 581,386 532,736 Long-term debt (excludes current portion) 227,000 85,000 37,714 34,268 14,873 Total liabilities . . . . . . . . . . . . 384,103 285,688 207,910 218,134 150,064 Stockholders' equity. . . . . . . . . . . 321,561 432,484 410,496 363,252 382,672 The above should be read in conjunction with the Consolidated Financial Statements, Notes thereto and Management's Discussion and Analysis of Financial Condition and Results of Operations appearing in this Annual Report. Prior year data has been reclassified to conform to current year presentation. The Company considers special charges described below unusual events or unusual transactions related to continuing business activities. The results of operations for 1999 include approximately $153.6 million of pre-tax special charges. These charges include approximately $118.4 million of non-cash charges related to acceleration of amortization of software, and the write-off of goodwill and other intangibles. The charges paid or to be paid in cash include approximately $12.0 million related to disputes with customers, approximately $12.9 million related to restructuring operations, approximately $9.6 million related to the settlement of litigation, and other similar charges of $0.7 million (see "Special Charges and Accounting Changes" under Management's Discussion and Analysis). The results of operations in 1998 include $13.3 million of special charges. These pre-tax charges include $3.7 million related to the acquisition of TLG and $9.6 million for the impairment of capitalized software development costs which resulted from certain technology related issues and changes in the Company's strategy (see "Special Charges and Accounting Changes" under Management's Discussion and Analysis). The results of operations in 1996 include a net special credit of $3.4 million. This credit resulted from a pre-tax gain of $9.4 million related to the recovery of previously incurred litigation costs and a pre-tax charge of $6.0 million related to other litigation. The results of operations in 1995 include special charges of $56.4 million (after taxes $39.9 million, or $2.06 per share). These charges principally related to the restructuring of the Company's data processing facilities and information services business, litigation costs, acquisition-related charges, impairment of certain intangible assets and software associated with acquired businesses and the gain on the sale of the Company's health services business. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS RESULTS OF OPERATIONS Set forth below are certain operating items expressed as a percentage of revenues and the percent increase (decrease) for those items between the periods presented: Percent Increase (Decrease) ------------------- Percentage of Revenues 1999 1998 Year Ended December 31, vs vs --------------------- 1999 1998 1997 1998 1997 ------ ------ ---- ------ ------ REVENUES: Licensing . . . . . . . . . . . . . . . . . . 22.0% 22.0% 25.6% 6% 1% Services. . . . . . . . . . . . . . . . . . . 78.0 78.0 74.4 6 23 ------- ------ ------ 100.0 100.0 100.0 6 17 OPERATING EXPENSES: Cost of revenues: Employee compensation and benefits . . . . . 48.0 44.1 41.8 15 24 Computer and communications expenses . . . . 7.9 6.3 6.2 33 19 Depreciation and amortization of property, equipment and capitalized software costs 27.0 11.8 11.2 144 23 Other costs and expenses . . . . . . . . . . 8.6 3.9 5.3 132 (13) Selling, general and administrative expenses. . 18.0 17.1 18.3 11 10 Amortization of goodwill and other intangibles. 3.2 1.8 1.9 94 8 Restructuring and other charges . . . . . . . . 3.5 - - - - Acquisition related charges . . . . . . . . . . - 0.6 - - - ------- ------ ------ 116.2 85.6 84.7 44 19 OPERATING (LOSS) INCOME . . . . . . . . . . . . (16.2) 14.4 15.3 (219) 10 Equity in earnings of unconsolidated affiliates 0.3 0.2 0.2 64 (2) Minority interest . . . . . . . . . . . . . . . - - - (40) - OTHER INCOME AND EXPENSES, NET. . . . . . . . . (1.7) (0.4) (0.7) 401 (40) ------- ------ ------ (LOSS) INCOME FROM CONTINUING OPERATIONS BEFORE INCOME TAXES . . . . . . . . . . . . . (17.6) 14.2 14.8 (231) 12 Income tax (benefit) expense. . . . . . . . . . (6.4) 5.4 5.5 (226) 14 ------- ------ ------ (LOSS) INCOME FROM CONTINUING OPERATIONS. . . . (11.2) 8.8 9.3 (234) 11 Discontinued operations, net. . . . . . . . . . - (0.1) 0.4 (100) (123) ------- ------ ------ NET (LOSS) INCOME . . . . . . . . . . . . . . . (11.2)% 8.7% 9.7% (235)% 6% ======= ====== ====== REVENUES The Company's revenues are generated principally by licensing standardized insurance software systems and providing outsourcing and professional services to the global insurance and related financial services industries. Licensing revenues are provided for under the terms of nonexclusive and nontransferable agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. Customers wishing to acquire perpetual rights to use the Company's software enter into additional agreements to acquire such rights. LICENSING 1999 Change 1998 Change 1997 ------- ------ ------- ------- ------- (Dollars in millions) Initial charges. . . . $ 72.2 7% $ 67.7 (3)% $ 69.8 Monthly charges. . . . 69.7 6 66.1 5 62.9 ------- ------- ------ $141.9 6% $133.8 1 % $132.7 ======= ======= ====== Percentage of revenues 22.0% 22.0% 25.6% Initial licensing - ------------------ - Initial license revenues for 1999 increased $4.5 million compared to 1998 with the following increases (decreases) by business segment: property and casualty up 81% ($16.8 million) primarily from $11.8 million on new Claims products and $3.0 million in PMSCiSolutions licensing; life and financial solutions down 43% ($11.7 million) primarily due to a decline in Banking Division licensing activity by comparison to 1998; and international down 3% ($0.6 million) primarily due to declining activity in Asia and Australia. Initial license revenues for 1998 decreased $2.1 million compared to 1997 with the following increases (decreases) by business segment: property and casualty down 13% ($3.1 million) due to a decline in S3+ license activity; life and financial solutions up 37% ($7.3 million) on strong Banking Division licensing activity; and international down 24% ($6.3 million) due to lower licensing activity in Central Europe combined with decreasing foreign currency values. Initial license charges include right-to-use licenses of $14.3, $15.5 and $10.2 million for 1999, 1998 and 1997, respectively. Right-to-use licenses represent the acquisition by certain customers of the right-to-use component of their remaining monthly license charge obligation, if any, plus the acquisition of a perpetual right to use the product thereafter. Since these types of licenses represent an acceleration of future revenues, they reduce future monthly license charges. Initial license charges also include contract termination fees of $1.0, $4.9 and $0.2 million for 1999, 1998, and 1997, respectively. Additionally, 1999 initial license charges include $2.5 and $4.1 million from the licensing of the recently acquired Legalgard and DORN products, respectively. Initial license revenues in 1999 also include $2.9 million for a COA license to the former owners of Legalgard, and $2.0 million for a license of several of the Company's life and financial solutions products to the former owners of FAS. Initial license revenues also include $3.3 million from the sale of hardware remarketed by the Company in conjunction with licenses of its software. In 1998, initial license charges include $4.9 million from licensing of acquired TLG products and $2.2 million of license agreements with the purchaser of the discontinued life information services segment. In 1997, initial license charges include $1.8 million of initial license agreements with the purchaser of the discontinued property and casualty information services segment. Because a significant portion of initial licensing revenues is recorded at the time new systems are licensed, there can be significant fluctuations in revenue from period to period. Set forth below is a comparison of initial license revenues by segment for 1999, 1998 and 1997: 1999 Change 1998 Change 1997 ------- ------ ------- ------- ----- (Dollars in millions) Property and casualty. . . . $37.6 81 % $20.8 (13)% $23.9 Life and financial solutions 15.5 (43) 27.2 37 19.9 International. . . . . . . . 19.1 (3) 19.7 (24) 26.0 ------ ------ ----- $72.2 7 % $67.7 (3)% $69.8 ====== ====== ===== Percentage of total revenues 11.2% 11.1% 13.5% Monthly licensing - ----------------- Monthly license charges for 1999 increased $3.6 million compared to 1998, with the following increases (decreases) by business segment: property and casualty down 14% ($4.9 million) due to weak 1998 initial licensing and the effect of right-to-use licenses; life and financial solutions up 37% ($5.4 million) on strong 1998 initial license activity; and international up 19% ($3.1 million) principally due to increased initial license activity in the United Kingdom and the Asia/Pacific region during 1998. Monthly license charges for 1998 increased $3.2 million compared to 1997. The life and financial solutions segment's monthly license charges increased 25% ($2.9 million) due to strong initial licensing activity of life and financial solutions products during 1997. The property and casualty and international segments' monthly license charges remained relatively unchanged. Set forth below is a comparison of monthly license revenue by segment for 1999, 1998 and 1997: 1999 Change 1998 Change 1997 ------- ------ ------- ------ ----- (Dollars in millions) Property and casualty. . . . $30.1 (14)% $35.0 (1)% $35.1 Life and financial solutions 20.0 37 14.6 25 11.7 International. . . . . . . . 19.6 19 16.5 3 16.1 ------ ------ ----- $69.7 6% $66.1 5% $62.9 ====== ====== ===== Percentage of total revenues 10.8% 10.9% 12.1% SERVICES The Company's services revenue consists primarily of Professional Services & ITO and BPO. Services revenue is derived from professional support services, which include implementation and integration assistance, consulting and education services and outsourcing services. Services 1999 Change 1998 Change 1997 - -------- ------ ------- ------ ------- ------ (Dollars in millions) Professional Services & ITO $413.3 (2)% $419.9 27% $331.1 BPO . . . . . . . . . . . . 85.3 74 48.9 5 46.8 Other . . . . . . . . . . . 3.5 (27) 4.8 (37) 7.6 ------- ------- ------ $502.1 6 % $473.6 23% $385.5 ======= ======= ====== Percentage of revenues. . . 78.0% 78.0% 74.4% - ------ Professional Services & ITO - ------------------------------ Professional Services & ITO revenues for 1999 decreased $6.6 million compared to 1998, with the following increases (decreases) by business segment: property and casualty down 11% ($20.8 million) primarily due to the winding down of Year 2000 preparations and a decrease in initial license activity in 1998; life and financial solutions up 20% ($18.9 million) primarily due to the acquisition of TLG in the third quarter of 1998 ($14.3million) and higher 1998 initial license activity; and international down 3% ($4.7 million) on weak 1998 initial licensing activity. Professional Services & ITO revenues for 1998 increased $88.8 million compared to 1997, with the following increases by business segment: property and casualty up 30% ($42.2 million); life and financial solutions up 51% ($32.3 million); and international up 11% ($14.3 million). The increases are principally due to increases in implementation services and in the processing volumes of services provided to new and existing customers. Set forth below is a comparison of Professional Services & ITO revenue by segment for 1999, 1998 and 1997: 1999 Change 1998 Change 1997 ------- ------ ------- ------ ------ (Dollars in millions) Property and casualty. . . . $163.6 (11)% $184.4 30% $142.2 Life and financial solutions 115.2 20 96.3 51 64.0 International. . . . . . . . 134.5 (3) 139.2 11 124.9 ------- ------- ------ $413.3 (2)% $419.9 27% $331.1 ======= ======= ====== Percentage of total revenues 64.2% 69.1% 63.9% BPO - --- BPO revenue for 1999 increased $36.4 million compared to 1998, with the following increases by business segment: property and casualty up 23% ($8.5 million) with declines in governmental business more than off-set by growth in commercial markets; life and financial solutions up 215% ($26.5 million) primarily due to the acquisition of FAS ($10.7 million) and internal growth; and international with $1.4 million. BPO revenue for 1998 increased $2.1 million compared to 1997, with the following increases (decreases) by business segment: property and casualty down 8% ($3.0 million) primarily due to a loss of governmental business and life and financial solutions up 71% ($5.1 million) principally due to an increased presence in the traditional BPO market. Set forth below is a comparison of BPO revenue by segment for 1999, 1998 and 1997: 1999 Change 1998 Change 1997 ------- ------ ------ ------ ------ (Dollars in millions) Property and casualty. . . . $45.1 23% $36.6 (8)% $39.6 Life and financial solutions 38.8 215 12.3 71 7.2 International. . . . . . . . 1.4 - - - - ------ ------ ----- $85.3 74% $48.9 5% $46.8 ====== ====== ===== Percentage of total revenues 13.2% 8.0% 9.0% - ------ OPERATING EXPENSES COST OF REVENUES Employee compensation and benefits: - ------------------------------------- Employee compensation and benefits for 1999 increased 15% compared to 1998. The Company's acquisitions in 1999 and late 1998 (see Note 2 of Notes to Consolidated Financial Statements) accounted for approximately one half ($19.2 million) of the increase with the remainder attributable principally to higher salaries and related costs associated with the growth in professional services and BPO staffing. These increases are somewhat offset by the transfer of certain employee costs to computer and communication expenses as a result of the Company's data center outsourcing agreement with Lockheed Martin Corporation ("Lockheed Martin"). Had these employee costs not been transferred, 1999 employee compensation and benefits would have increased 16% by comparison to 1998. Compensation and benefits increased 7% ($5.8 million) internationally and 19% ($35.6 million) domestically. Employee compensation and benefits for 1998 increased 24% compared to 1997. The net increase results principally from higher salaries and related costs associated with the growth in professional services staffing being somewhat offset by the transfer of certain employee costs to computer and communication expenses as a result of the Company's data center outsourcing agreement with Lockheed Martin. Had these employee costs not been transferred, 1998 employee compensation and benefits would have increased 25% by comparison to 1997. Compensation and benefits increased 23% ($14.2 million) internationally and 24% ($37.0 million) domestically. Computer and communication expenses: - -------------------------------------- Computer and communications expenses for 1999 increased 33% compared to 1998, due primarily to the data center outsourcing agreement with Lockheed Martin that the Company entered into at the beginning of the third quarter of 1998 and increased data center operating software license fees. As a result of the data center outsourcing agreement, certain costs previously included in employee compensation and benefits are now included in computer and communications expense. Had these employee costs not been transferred, 1999 computer and communications expenses would have increased 27% by comparison to 1998. Computer and communications expenses for 1998 increased 19% compared to 1997 principally due to the data center outsourcing agreement with Lockheed Martin. Had the related employee costs not been transferred, 1998 computer and communications expenses would have increased 8% by comparison to 1997. Cost savings from the data center outsourcing agreement were offset by increased communications volumes, increased network and PC related expenses and increased license fees for operational data center software. The following chart reflects Employee compensation and benefits and Computer and communication costs during 1999, 1998 and 1997 without the effect of moving certain salary costs related to the Lockheed Martin outsourcing contract. 1999 Change 1998 Change 1997 ------ ------ ------ ----- ----- (Dollars in millions) Employee compensation and benefits $316.1 16% $271.8 25% $216.8 Computer and communication expense 44.0 27 34.7 8 32.3 - ------ Depreciation and amortization of property, equipment and capitalized software - -------------------------------------------------------------------------------- costs: - ----- Depreciation and amortization of property, equipment and capitalized software costs for 1999 increased 144% compared to 1998 principally due to the write-off or write-down of certain software described below under "Special Charges and Accounting Changes." Excluding these charges, depreciation and amortization decreased 1% due primarily to the benefit of the special charges largely offset by increased software amortization related to product releases during the last twelve months and increased depreciation of property and equipment primarily related to new headquarters facilities in Blythewood and the United Kingdom. These increases were partially offset by lower software amortization as a result of software write-offs and write-downs. As a percentage of revenue, depreciation and amortization expense, excluding special charges, remained the same at 10% of revenues in both 1999 and 1998. Depreciation and amortization of property, equipment and capitalized software costs for 1998 increased 23% compared to 1997 principally due to impairment charges of capitalized software development costs described below under "Special Charges and Accounting Changes." Excluding these charges, depreciation and amortization increased 7% principally due to higher amortization expense resulting from various releases of the Company's internally developed software products. As a percentage of revenue, depreciation and amortization expense before special charges remained relatively unchanged from 1998 to 1997. Other costs and expenses: - --------------------------- Other costs and expenses for 1999 increased 132% compared with 1998. The acquisitions in 1999 and late 1998 (see Note 2 of Notes to Consolidated Financial Statements) contributed to an $11.3 million increase in other costs and expenses. The remainder is primarily attributable to decreased capitalization of software development costs and rent on new facilities. The Company reserved for uncollectible accounts of $12.4 million associated with its life and financial solutions business, primarily related to $8.3 million of accounts receivable from the Banking Division, and one property and casualty customer (see Note 15 of Notes to Consolidated Financial Statements). Other costs and expenses for 1998 decreased 13% compared to 1997 principally due to lower consultant, contract loss and bad debt expense, partially offset by increased facility costs and decreased amounts of capitalized software development costs. Selling, General and Administrative: - -------------------------------------- Selling, general and administrative expenses for 1999 increased 11% compared to 1998. As a percentage of revenue, these expenses increased to 18% from 17% in 1998. Selling, general and administrative expenses for 1998 increased 10% compared to 1997. As a percentage of revenue, these expenses declined to 17% from 18% in 1997. Amortization of Goodwill and Other Intangibles: - --------------------------------------------------- Amortization of goodwill and other intangibles for 1999 increased 94% compared to 1998, principally due to the impairment charges recorded in the third quarter that are described below under "Special Charges and Accounting Changes." Amortization related to the acquisition of TLG in 1998 and Legalgard, DORN and FAS in 1999 also contributed to the increase. Amortization of goodwill and other intangibles for 1998 increased 8% compared to 1997, principally due to the amortization of costs associated with the acquisition of TLG and the Lockheed Martin outsourcing arrangement. - ------ Special Charges and Accounting Changes: - ------------------------------------------ For the purposes of this analysis, the Company considers special charges to be unusual events or unusual transactions related to continuing business activities. 1999 Fourth Quarter In the fourth quarter of 1999, the Company recorded special charges of approximately $26.6 million primarily related to its Banking Division. During this quarter and continuing into the first quarter of 2000, rising interest rates caused significant declines in mortgage loan originations and reduced profits for mortgage loan originators. This in turn led many existing and prospective customers of the Company's Banking Division to re-evaluate their loan origination system projects and requirements. Consequently, the Company established reserves of approximately $8.3 million for accounts receivable and accrued revenue as a result of disputes with several significant Banking Division customers. The Company is in continuing dialogue with these customers and is in various stages of negotiations or resolution concerning these disputes. Furthermore, given the Company's estimate that interest rates will not decrease in the near term, the forecast of new licenses of the LoanXchange product was revised resulting in a $16.3 million write-off of Banking Division software. In addition, in the 1999 fourth quarter, the Company decreased the carrying value of several smaller software products by approximately $1.8 million (see Note 6 of Notes to Consolidated Financial Statements relative to these last two items). On December 3, 1999, the Securities and Exchange Commission ("SEC") issued Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements ("SAB 101"). The Company identified approximately $3.2 million of revenue recognized previously in 1999 requiring adjustment due to SAB 101 (see "New Accounting Standards and Guidance," below). As a result of 1999 fourth quarter changes in estimates related to two long-term services agreements accounted for under the percentage of completion method of accounting, the Company recorded a cumulative catch-up adjustment in the fourth quarter of 1999 of $8.4 million. The adjustment has been recorded as a reduction in Services revenues. Additionally, during the 1999 fourth quarter, the Company recorded restructuring charges of approximately $0.3 million related to payments to approximately 19 staff involuntarily terminated primarily in the property and casualty segment. 1999 Third Quarter During 1999 third quarter, the Company commenced assessments of all major aspects of its business based upon the increasing rate of change in technology in its marketplace including among other things the Internet and the rapid adoption of eCommerce. In addition, the Company also initiated a number of international and domestic restructuring and cost reduction initiatives. This assessment included various international and domestic intangibles and capitalized software costs. As a result of that assessment, the 1999 third quarter results include approximately $100.4 million of non-cash charges taken in the third quarter related to the write-off or write-down of software and acquisition intangibles. Approximately $94.3 million of that amount is included in Depreciation and amortization of property, equipment and capitalized software costs (see Note 6 of Notes to Consolidated Financial Statements), and approximately $6.1 million is included in Amortization of goodwill and other intangibles (see Note 5 of Notes to Consolidated Financial Statements). Additionally, the 1999 third quarter results include restructuring and other charges of approximately $12.6 million. These charges, paid or to be paid in cash, result from initiatives taken by the Company in 1999 to eliminate costs through worldwide reductions in force and space requirements. Approximately $7.3 million represents amounts payable to approximately 83 staff who were involuntarily terminated. Approximately $5.3 million relates to minimum lease obligations remaining on vacated offices, reduced by estimated sublease income. The charges related primarily to actions taken in the property and casualty and international business groups. On September 23, 1999, the Company and Liberty Life Insurance Company and certain of its affiliates ("Liberty") entered into a confidential settlement agreement of previously disclosed litigation. As a part of the settlement, both the Company and Liberty agreed to release the other from all claims asserted and the lawsuit was dismissed. As a result of the settlement, the Company recorded a cash charge of approximately $9.6 million. 1998 The results of operations in 1998 include $13.3 million of special charges. These pre-tax charges include $3.7 million related to the acquisition of TLG and $9.6 million for the impairment of capitalized software development costs which resulted from certain technology related issues and changes in the Company's strategy (see Note 6 of Notes to Consolidated Financial Statements). Operating Income (Loss): - ------------------------- 1999 produced an operating loss of $104.3 million compared with the 1998 operating income of $87.4 million. The 1999 operating loss results primarily from the write-off or write-down of certain software, intangibles related to business acquisitions and restructuring, and other charges described above in "Special Charges and Accounting Changes." Before these charges, operating income for 1999 decreased 38% compared with 1998. Also before these charges, decreases in segment operating income were: property and casualty decreased 17%, life and financial solutions decreased 19% and international decreased 64% (see discussion of "Revenues" and "Operating Expenses" above). 1998 operating income increased 10% compared to 1997. Increases in segment operating income were: property and casualty - 5%, life and financial solutions - - 74% and international - 15%. The increase in 1998 operating income is primarily related to increases in professional services and outsourcing revenues while operating costs increased at a slower rate than the related revenue. Excluding special charges and credits, operating income for 1998 was $100.8 million compared to $79.2 million for 1997. Operating income, as a percentage of total revenues, excluding the effects of the special charges described above, was 10% for 1999, 17% for 1998 and 15% for 1997. The increasing rate of change in the insurance and banking industries coupled with the rapid evolution of eCommerce technology and the volatility of initial license revenues has led the Company to consider new business models that place less emphasis on initial license revenue in favor of recurring transaction-based revenue. The Company expects this transition to occur gradually over the next several years and will likely affect the amount and timing of revenue recognized in the Company's financial statements. The speed of this transition will be dependent upon the impact on revenues and the resulting impact on the Company's cash flows and debt levels. A significant portion of both the Company's revenues and its operating income is derived from initial licensing agreements received as part of the Company's software licensing activities. Because a substantial portion of these revenues are recorded at the time systems are licensed, there can be significant fluctuations from quarter-to-quarter and year-to-year in the revenues and operating income derived from licensing activities. This is attributable principally to the timing of customers' decisions to enter into license agreements with the Company, which the Company is unable to control. Set forth below is a comparison of initial license revenues by quarter expressed as a percentage of annual initial license revenues and total revenues for each of the years presented: First Second Third Fourth Quarter Quarter Quarter Quarter Total ------- ------- ------- ------- ------ (Dollars in Millions) 1999 initial license revenues. . . . $ 17.5 $26.8 $19.2 $ 8.7 $ 72.2 % of annual initial license revenues 27.3% 41.5% 26.6% 12.0% 100.0% % of total revenues. . . . . . . . . 11.0% 15.4% 11.4% 6.1% 11.2% 1998 initial license revenues. . . . $ 12.6 $13.0 $14.7 $27.4 $ 67.7 % of annual initial license revenues 18.6 % 19.2% 21.7% 40.5% 100.0% % of total revenues. . . . . . . . . 9.0% 9.0% 9.7% 16.0% 11.1% 1997 initial license revenues. . . . $ 11.3 $16.6 $16.9 $25.0 $ 69.8 % of annual initial license revenues 16.2% 23.8% 24.2% 35.8% 100.0% % of total revenues. . . . . . . . . 9.8% 13.4% 12.8% 17.0% 13.5% Other Income and Expenses: - ---------------------------- Investment income decreased in 1999 due to lower investable funds compared to 1998. Interest expense increased 224% for 1999 compared to 1998, principally due to higher levels of borrowed funds under the Company's credit agreements. Investment income for 1998 was relatively unchanged compared to 1997. Interest expense decreased 28% for 1998 compared to 1997, principally due to lower levels of borrowed funds under the Company's credit agreements and the capitalization of interest on construction in progress. Income Taxes: - ------------- --- The effective income tax rate (income taxes expressed as a percentage of pre-tax income or loss) on continuing operations including special charges and accounting changes was 36.4%, 39.7% and 37.4% for the years ended December 31, 1999, 1998, and 1997, respectively. The effective income tax rate on continuing operations before special charges and accounting changes was 37.2%, 37.8%, and 37.2% for the years ended December 31, 1999, 1998, and 1997, respectively. Discontinued Operations, Net: - ------------------------------ There were no discontinued operations for 1999. Loss from discontinued operations increased in 1998 compared to 1997, principally due to (i) an additional loss of $1.0 million, net of tax, recognized during 1998 related to the write down of capitalized software and receivables of the property and casualty information services segment; (ii) partial year operating results in 1998 compared to full year operating results in 1997 for the life information services segment; and (iii) no operating results in 1998 compared to eight months operating results in 1997 for the property and casualty information services segment. For additional information on the discontinued operations, see Note 12 of Notes to Consolidated Financial Statements. NEW ACCOUNTING STANDARDS AND GUIDANCE In June 1998, Statement of Financial Accounting Standard No. 133, "Accounting for Derivative Instruments and Hedging Activities" ("SFAS 133") was issued, effective for fiscal years beginning after June 15, 1999, with earlier adoption encouraged. SFAS 133 requires companies to record derivative instruments on the balance sheet as assets and liabilities, measured at fair value. Gain or losses resulting from changes in the values of those derivatives are accounted for depending on the use of the derivative. The Company does not enter into derivative instruments except occasionally to hedge the foreign currency exchange and interest rate risk of specific projected transactions. The Company was not holding any derivative instruments at December 31, 1999 and 1998. On December 3, 1999, the SEC issued Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements ("SAB 101"), which among other guidance, clarifies certain conditions to be met in order to recognize revenue. The Company has identified approximately $3.2 million of revenue recognized previously in 1999 requiring adjustment due to SAB 101. These adjustments arose from fees of $3.0 million received on two joint marketing arrangements, and the existence of acceptance terms in a single DORN license agreement totaling $0.2 million. In addition, $1.0 million of DORN license revenue was deferred from the 1999 fourth quarter. As required by SAB 101, the Company has treated these adjustments as a change in accounting principle in accordance with Accounting Principles Board Opinion No. 20, Accounting Changes, and therefore has deferred this revenue in 1999. LIQUIDITY AND CAPITAL RESOURCES December 31, 1999 1998 ------- ------- (In Millions) Cash and equivalents and marketable securities $ 17.8 $ 26.0 Current assets . . . . . . . . . . . . . . . . 212.0 217.1 Current liabilities. . . . . . . . . . . . . . 76.0 98.9 Working capital. . . . . . . . . . . . . . . . 136.0 118.2 Current portion of long-term debt. . . . . . . 4.0 15.8 Long-term debt . . . . . . . . . . . . . . . . 227.0 85.0 Cash provided by operations. . . . . . . . . . $ 80.0 $ 99.8 Cash used by investing activities. . . . . . . (180.6) (138.2) Cash provided by financing activities. . . . . 92.3 32.2 The Company's total debt, net of cash and marketable securities, at December 31, 1999 was $213.0 million, a significant increase over the comparable amount ($75.0 million) at December 31, 1998. Historically, the Company has used cash from operations for the development and acquisition of new products, capital expenditures, acquisition of businesses and repurchases of the Company's stock. However, during 1999, the Company principally used its debt capacity to fund several strategic business acquisitions and investments aggregating $73.0 million and, to a lesser degree, repurchase its outstanding common stock ($33.0 million). Additionally, during 1999 the Company also invested $103.0 million in capitalized internal software development and property and equipment. As of December 31, 1999, the Company had the following credit facilities: a $200.0 million line of credit expiring in 2002 that had $155.0 million outstanding; a $70.0 million term loan that matures on July 15, 2000; and a $5.0 million uncommitted line of credit that had $4.0 million outstanding. Because of the large net loss in the fourth quarter, the Company was in violation of one of the financial covenants of both the line of credit and the term loan. Amendments of the related agreements were executed in February and March 2000 that return the Company to compliance with these covenants. Additionally, the amendments include an extension of the term loan maturity to January 31, 2001 and, among other things, an increase in the interest rate payable on the term loan and line of credit, a security agreement covering the Company's assets and a restriction on the Company's ability to make acquisitions and certain similar investments and repurchases of the Company's common stock. Total funds available under the line of credit will be reduced to $180.0 million until April 1, 2001 at which time it will decrease to $125.0 million; the maturity has also been shortened to July 2001. Based upon an analysis of the preliminary results for the quarter ended March 31, 2000, the Company believes its final results for the quarter would result in a violation of the Leverage Ratio financial covenant of both the credit and term loan agreements as amended. However, the Company has entered into an amendment waiving this covenant through December 30, 2000. In connection with this amendment, the Company agreed to establish a new covenant applicable during the waiver period based upon quarterly consolidated adjusted cash flows less capital expenditures. The Leverage Ratio financial covenant required that the ratio of debt to consolidated adjusted cash flow be less than 5.5x through September 29, 2000, less than 3.5x from September 30, 2000 to December 31, 2000 and less than 2.5x thereafter. The amendment requires that quarterly consolidated adjusted cash flow less capital expenditures at least equal $(2.0) million for the quarter ended March 31, 2000, $15.0 million for the quarter ended June 30, 2000 and $30.0 million for the quarter ended September 30, 2000. Future credit availability under the Company's amended loan agreements is dependent upon the Company achieving improvements in its operating performance. In light of the uncertainties surrounding future performance and the Company's current debt position, the Company, prior to making an agreement with Politic, concluded that it must restructure its capital base in order to reduce debt and take advantage of various growth opportunities. Accordingly, the Board of Directors has authorized the Company's management to explore various alternatives to achieve efficiencies and obtain equity or other financing. Significant expenditures planned for 2000, excluding new product development are as follows: acquisition of data processing and communications equipment, support software, buildings, building improvements and office furniture, fixtures and equipment and costs related to the continued enhancement of existing software products. FACTORS THAT MAY AFFECT FUTURE RESULTS The Company's operating results and financial condition may be impacted by a number of factors, including, but not limited to, the following, any of which could cause actual results to vary materially from current and historical results or the Company's anticipated future results. Currently, the Company's business is focused principally within the global property and casualty and life and financial services industries. Significant changes in the regulatory or market environment of these industries could impact demand for the Company's software products and services. Additionally, there is significant competition for the Company's products and services, and there can be no assurance that the Company's current products and services will remain competitive, or that the Company's development efforts will produce products with the cost and performance characteristics necessary to remain competitive. Furthermore, the market for the Company's products and services is characterized by rapid changes in technology and the emergence of the Internet as a viable insurance distribution channel. The Company's success will depend on the level of market acceptance of the Company's products, technologies and enhancements, and its ability to introduce such products, technologies and enhancements to the market on a timely and cost effective basis, and maintain a labor force sufficiently skilled to compete in the current environment. Contracts with governmental agencies involve a variety of special risks, including the risk of early contract termination by the governmental agency and changes associated with newly elected state administrations or newly appointed regulators. The timing and amount of the Company's revenues are subject to a number of factors, such as the timing of customers' decisions to enter into large license agreements with the Company, which make estimation of operating results prior to the end of a quarter or year extremely uncertain. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Amounts affected by these estimates include, but are not limited to, the estimated useful lives, related amortization expense and carrying values of the Company's intangible assets and the net realizable value of capitalized software development costs and accrued reserves established for contingencies such as litigation and restructuring activities. Changes in the status of certain matters or facts or circumstances underlying these estimates could result in material changes to these estimates, and actual results could differ from these estimates. A significant portion of both the Company's revenues and its operating income is derived from initial licensing agreements received as part of the Company's software licensing activities. Because a substantial portion of these revenues are recorded at the time systems are licensed, there can be significant fluctuations from quarter-to-quarter and year-to-year in the revenues and operating income derived from licensing activities. This is attributable principally to the timing of customers' decisions to enter into license agreements with the Company, which the Company is unable to control. The Year 2000 has caused an unprecedented level of investment in systems and remediation services that may adversely affect customers' decisions to invest in new application software. In addition, the Company believes that system evaluations and decision processes are being affected by uncertainties related to the Internet and its emergence as a viable insurance distribution channel is causing a re-evaluation of the traditional methods of distribution for insurance products. The Company also believes that in order for insurance companies to capitalize on this new distribution method they will be required to redesign their business models and related support systems. The issues raised by the emergence of the Internet and related technology requirements will be distracting and confusing for many insurance companies and complicate the process of transitioning the insurance industry to modern architecture. Therefore, customer uncertainty as to their Internet and enterprise business strategies may extend sales cycles for large enterprise systems. The above factors limit the Company's ability to accurately predict licensing and services demand. Because of the foregoing factors, as well as other factors affecting the Company's operating results, past financial performance should not be considered to be a reliable indicator of future performance, and investors should not use historical trends to anticipate results or trends in future periods. YEAR 2000 The Company's products are designed to be used with and require the use of third-party products, such as operating systems and compilers. Also, customers often modify the Company's products to suit their unique requirements. If these third parties experience or had experienced Year 2000 failures of their products, or if customers experience or had experienced system failures as a result of their modifications, the Company could become involved in disputes or litigation related to the cause of such system failures. To date, the Company has not experienced any noteworthy system or application failures during the Year 2000 transition periods. Although some incidents were identified, a large percentage of the issues related to date and time stamps that contained erroneous values in the year field presented on reports or on-line screens. Of the few remaining issues not fitting this description, resolutions were either implemented in an expedient and efficient manner or procedures designed to mitigate customer impacts were adopted. YEAR 2000 COSTS Since 1993, the Company estimates that it has incurred approximately $22.0 million in costs to address Year 2000 remediation issues. Based on the Company's experience, it is not anticipated that additional expenses to address Year 2000 concerns will be incurred. These Company costs were funded by operations. EURO CONVERSION On January 1, 1999, certain member countries of the European Union established fixed conversion rates between their existing sovereign currencies and the euro and agreed to adopt the euro as their common legal currency on that date. It is also possible that some of the non-participating countries may also choose to convert to the euro at a later date. During the January 1, 1999 to December 31, 2001 transition period participating countries may conduct transactions in either their legacy currency or the euro. On January 1, 2002, new euro-denominated bills and coins will be issued, and by July 1, 2002, all legacy currency bills and coins will be withdrawn, finalizing the conversion to the euro. The needs of each licensee of the Company's products domiciled or doing business in the participating countries may vary with regard to converting to the euro depending on how and when they choose to convert. The Company has developed strategies to modify its products licensed in the participating countries to convert to the euro. These modifications may be made available to licensees for a fee. Implementation of the modifications is the responsibility of each licensee. The Company's subsidiaries are incorporated in four of the participating countries: Germany, Austria, the Netherlands and Ireland. The Company has implemented new financial accounting systems that will enable it to convert the affected operations to the euro in a timely and effective manner. Based upon the Company's experience to date, it is not anticipated that the euro conversion will have a material impact on the Company's consolidated financial statements. SEASONALITY AND INFLATION The Company's operations have not proven to be significantly seasonal, though as with many companies in the software business, the fourth quarter historically tends to be the strongest quarter annually. Quarterly revenues and net income can be expected to vary at times. This is attributable principally to the timing of customers entering into license agreements with the Company. The Company is unable to control the timing of these decisions. Although the Company cannot accurately determine the amounts attributable thereto, the Company has been affected by inflation through increased costs of employee compensation and other operating expenses. To the extent permitted by the marketplace for the Company's products and services, the Company attempts to recover increases in costs by periodically increasing prices. Additionally, most of the Company's license agreements and long-term services agreements provide for annual increases in charges. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK As of December 31, 1999, the Company held one foreign currency forward contract with a notational value of $1.9 million as a cash flow hedge that the Company settled in January 2000 for $1.9 million. Apart from this exchange contract, the Company held no derivatives or similar financial instruments bearing market risk related to interest rates, foreign currency, equities or commodities. From time to time, the Company enters into forward foreign currency exchange contracts to hedge specific anticipated transactions in currencies other than the US dollar. Approximately 21% of the Company's assets are invested in currencies other than the US dollar. There are no material financial assets held in currencies outside of the functional currencies of these subsidiaries. The Company has variable rate debt explained in Note 7 of Notes to Consolidated Financial Statements. ____________________________________________________ SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995: Statements in this annual report that are not descriptions of historical facts may be forward-looking statements that are subject to risks and uncertainties, including economic, competitive and technological factors affecting the Company's operations, markets, products, services and prices, as well as other specific factors discussed in Note 14 of Notes to Consolidated Financial Statements and elsewhere herein and in the Company's filings with the Securities and Exchange Commission. These and other factors may cause actual results to differ materially from those anticipated. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Index to Consolidated Financial Statements and Supplementary Data Page REPORT OF INDEPENDENT ACCOUNTANTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CONSOLIDATED FINANCIAL STATEMENTS AND NOTES: Consolidated Statements of Operations for the years ended December 31, 1999, 1998 and 1997 31 Consolidated Balance Sheets as of December 31, 1999 and 1998 . . . . . . . . . . . . . . . 32 Consolidated Statements of Changes in Stockholders' Equity and Comprehensive Income for the years ended December 31, 1999, 1998 and 1997. . . . . . . . . . . . . . . . . 33 Consolidated Statements of Cash Flows for the years ended December 31, 1999, 1998 and 1997 34 Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . 36 QUARTERLY CONSOLIDATED RESULTS OF OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . 58 SUPPLEMENTAL SCHEDULES: Schedule II - Valuation and Qualifying Accounts. . . . . . . . . . . . . . . . . . . . . . 60 Report of Independent Accountants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 <FN> Supplemental schedules other than those listed above are omitted because of the absence of conditions under which they are required or because the required information is included in the Consolidated Financial Statements or in the Notes thereto. ------ REPORT OF INDEPENDENT ACCOUNTANTS ---------------------------------- To the Board of Directors Policy Management Systems Corporation In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, cash flows and changes in stockholders' equity and comprehensive income present fairly, in all material respects, the financial position of Policy Management Systems Corporation and its subsidiaries at December 31, 1999 and 1998, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1999, in conformity with generally accepted accounting principles in the United States. These financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with generally accepted auditing standards in the United States, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above. PricewaterhouseCoopers LLP Atlanta, Georgia March 30, 2000 POLICY MANAGEMENT SYSTEMS CORPORATION CONSOLIDATED STATEMENTS OF OPERATIONS Year Ended December 31, ------------------------------- 1999 1998 1997 --------- --------- -------- (In thousands, except per share data) REVENUES: Licensing. . . . . . . . . . . . . . . . . . . . . . . . $ 141,939 $133,814 $132,705 Services . . . . . . . . . . . . . . . . . . . . . . . . 502,080 473,644 385,466 ---------- --------- --------- 644,019 607,458 518,171 ---------- --------- --------- OPERATING EXPENSES: Cost of revenues: Employee compensation and benefits . . . . . . . . . . 309,089 268,096 216,779 Computer and communications expenses . . . . . . . . . 51,021 38,451 32,333 Depreciation and amortization of property, equipment and capitalized software costs . . . . . . 174,146 71,376 57,959 Other costs and expenses . . . . . . . . . . . . . . . 55,375 23,897 27,459 Selling, general and administrative expenses . . . . . . 115,714 103,909 94,649 Amortization of goodwill and other intangibles . . . . . 20,468 10,565 9,799 Restructuring and other charges. . . . . . . . . . . . . 22,478 - - Acquisition related charges. . . . . . . . . . . . . . . - 3,732 - ---------- --------- --------- 748,291 520,026 438,978 ---------- --------- --------- OPERATING (LOSS) INCOME. . . . . . . . . . . . . . . . . . (104,272) 87,432 79,193 Equity in earnings of unconsolidated affiliates. . . . . . 1,908 1,163 1,189 Minority interest. . . . . . . . . . . . . . . . . . . . . (62) (104) - OTHER INCOME AND EXPENSES: Investment income. . . . . . . . . . . . . . . . . . . . 1,313 1,569 1,527 Interest expense and other charges . . . . . . . . . . . (12,006) (3,705) (5,110) ---------- --------- --------- (10,693) (2,136) (3,583) ---------- --------- --------- (LOSS) INCOME FROM CONTINUING OPERATIONS BEFORE INCOME TAXES. . . . . . . . . . . . . . . . . . . (113,119) 86,355 76,799 Income tax (benefit) expense . . . . . . . . . . . . . . . (41,148) 32,619 28,536 ---------- --------- --------- (LOSS) INCOME FROM CONTINUING OPERATIONS . . . . . . . . . (71,971) 53,736 48,263 DISCONTINUED OPERATIONS: Income from operations of discontinued operations less applicable income taxes of $252 and $1,535, respectively . . . . . . . . . . . - 389 2,058 Loss on disposal of discontinued operations, less applicable income taxes (benefit) of $2,272 and ($38), respectively. . . . . . . . . . . . . . . . . . . . . - (854) (64) ---------- --------- --------- - (465) 1,994 ---------- --------- --------- NET (LOSS) INCOME. . . . . . . . . . . . . . . . . . . . . $ (71,971) $ 53,271 $ 50,257 ========== ========= ========= BASIC EARNINGS PER SHARE: (Loss ) income from continuing operations. . . . . . . . $ (2.02) $ 1.47 $ 1.32 (Loss) income from discontinued operations . . . . . . . - (0.01) 0.06 ---------- --------- --------- $ (2.02) $ 1.46 $ 1.38 ========== ========= ========= DILUTED EARNINGS PER SHARE: (Loss) income from continuing operations . . . . . . . . $ (2.02) $ 1.37 $ 1.28 (Loss) income from discontinued operations . . . . . . . - (0.01) 0.05 ---------- --------- --------- $ (2.02) $ 1.36 $ 1.33 ========== ========= ========= WEIGHTED AVERAGE COMMON SHARES . . . . . . . . . . . . . . 35,549 36,441 36,468 ========== ========= ========= WEIGHTED AVERAGE COMMON SHARES ASSUMING DILUTION . . . . . 35,549 39,289 37,666 ========== ========= ========= <FN> See accompanying notes. POLICY MANAGEMENT SYSTEMS CORPORATION CONSOLIDATED BALANCE SHEETS December 31, ------------------- 1999 1998 -------- --------- (In thousands, except share data) ASSETS Current assets: Cash and equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 17,744 $ 26,013 Marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 - Receivables, net of allowance for uncollectible amounts of $13,000 ($2,051 at 1998) 99,669 123,427 Accrued revenues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36,393 26,557 Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15,979 9,336 Income tax receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,728 - Other receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7,788 11,279 Prepaids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,050 8,645 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,559 11,866 --------- --------- Total current assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211,999 217,123 Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142,867 135,538 Accrued revenues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,130 7,844 Income tax receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,041 4,041 Goodwill and other intangibles, net . . . . . . . . . . . . . . . . . . . . . . . . . 111,024 81,401 Capitalized software costs, net . . . . . . . . . . . . . . . . . . . . . . . . . . . 155,896 220,908 Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29,850 24,787 Investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,332 9,661 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21,149 17,395 --------- --------- Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $706,288 $718,698 ========= ========= LIABILITIES Current liabilities: Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . $ 41,236 $ 57,129 Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . 4,000 15,812 Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,616 9,202 Unearned revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20,290 15,804 Accrued restructuring and other charges . . . . . . . . . . . . . . . . . . . . . . 3,630 806 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,223 182 --------- --------- Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 75,995 98,935 Long-term debt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227,000 85,000 Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68,514 98,233 Accrued restructuring and other charges . . . . . . . . . . . . . . . . . . . . . . . 2,659 767 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,935 2,753 --------- --------- Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384,103 285,688 --------- --------- Minority interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624 526 Commitments and contingencies (Note 8) STOCKHOLDERS' EQUITY Special stock, $.01 par value, 5,000,000 shares authorized. . . . . . . . . . . . . . - - Common stock, $.01 par value, 75,000,000 shares authorized, 35,585,078 shares issued and outstanding (36,357,139 at 1998) . . . . . . . . . . . 356 364 Additional paid-in capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56,695 82,396 Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287,483 359,454 Accumulated other comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . (12,972) (9,730) Stock employee compensation trust . . . . . . . . . . . . . . . . . . . . . . . . . . (10,001) - --------- --------- Total stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . 321,561 432,484 --------- --------- Total liabilities and stockholders' equity. . . . . . . . . . . . . . . . . $706,288 $718,698 ========= ========= <FN> See accompanying notes. POLICY MANAGEMENT SYSTEMS CORPORATION CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY AND COMPREHENSIVE INCOME Accumulated Additional Other Common Paid-In Retained Comprehensive Unearned Stock Capital Earnings Income Compensation Total -------- ------- --------- -------- --------- -------- (Dollars in thousands) BALANCE, DECEMBER 31, 1996 . . . . $ 182 $106,104 $256,110 $ 856 - $363,252 Comprehensive income Net income . . . . . . . . . . . - - 50,257 - - 50,257 Other comprehensive income, net of tax Foreign currency translation adjustments. . . - - - (9,020) - (9,020) Unrealized gain on marketable securities. . . . - - - 20 - 20 --------- Total comprehensive income . . . . 41,257 --------- Stock options exercised (240,018 shares) . . . . . . . . 3 11,018 - - - 11,021 Repurchase of 79,900 shares of common stock. . . . . . . . . ( 2) (5,032) - - - (5,034) --------- --------- --------- --------- --------- --------- BALANCE, DECEMBER 31, 1997 . . . . 183 112,090 306,367 (8,144) - 410,496 Comprehensive income Net income . . . . . . . . . . . - - 53,271 - - 53,271 Other comprehensive income, net of tax Foreign currency translation adjustments. . . - - - (1,578) - (1,578) Unrealized gain on marketable securities. . . . - - - (8) - (8) --------- Total comprehensive income . . . . 51,685 --------- Stock dividend (18,426,691 shares) 184 - (184) - - - Stock options exercised (1,734,544 shares) . . . . . . . 18 61,623 - - - 61,641 Repurchase of 2,143,400 shares of common stock. . . . . . . . . (21) (91,317) - - - (91,338) --------- --------- --------- --------- --------- --------- BALANCE, DECEMBER 31, 1998 . . . . 364 82,396 359,454 (9,730) - 432,484 Comprehensive income Net loss . . . . . . . . . . . . - - (71,971) - - (71,971) Other comprehensive income, net of tax Foreign currency translation adjustments. . . - - - (3,242) - (3,242) --------- Total comprehensive income . . . . (75,213) --------- Purchase of shares for SECT. . . . - - - - (10,094) (10,094) Restricted stock vested. . . . . . - (3) - - 19 16 Restricted stock forfeited . . . . - (74) - - 74 - Stock options exercised (243,452 shares) . . . . . . . . 2 7,411 - - - 7,413 Repurchase of 1,015,513 shares of common stock. . . . . . . . . (10) (33,035) - - - (33,045) --------- --------- --------- --------- --------- --------- BALANCE, DECEMBER 31, 1999 . . . . $ 356 $ 56,695 287,483 $(12,972) $(10,001) $321,561 ========= ========= ========= ========= ========= ========= <FN> See accompanying notes. POLICY MANAGEMENT SYSTEMS CORPORATION CONSOLIDATED STATEMENTS OF CASH FLOWS Year Ended December 31, ---------------------------------- 1999 1998 1997 --------- --------- --------- (In thousands) OPERATING ACTIVITIES Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . $ (71,971) $ 53,271 $ 50,257 Adjustments to reconcile net (loss) income to net cash provided by operating activities: Depreciation and amortization . . . . . . . . . . . . . . . 201,562 87,979 72,351 Deferred income taxes . . . . . . . . . . . . . . . . . . . (46,481) 5,338 13,365 Provision for uncollectible accounts. . . . . . . . . . . . 12,350 90 2,951 Gain on disposal of discontinued operations . . . . . . . . - (1,986) - Acquisition related charges . . . . . . . . . . . . . . . . - 3,732 - Changes in assets and liabilities: Receivables . . . . . . . . . . . . . . . . . . . . . . . . 18,612 (37,775) (5,594) Accrued revenues. . . . . . . . . . . . . . . . . . . . . . (17,980) 7,739 (8,438) Other receivable. . . . . . . . . . . . . . . . . . . . . . 11,279 - - Accounts payable and accrued expenses . . . . . . . . . . . (18,023) (3,540) (4,422) Accrued restructuring and other charges . . . . . . . . . . 5,030 62 (2,307) Income taxes. . . . . . . . . . . . . . . . . . . . . . . . (14,599) 1,903 876 Unearned revenues . . . . . . . . . . . . . . . . . . . . . 1,967 (3,825) 8,966 Other, net. . . . . . . . . . . . . . . . . . . . . . . . . (1,708) (13,195) 224 ---------- ---------- ---------- Cash provided by operations. . . . . . . . . . . . . . 80,038 99,793 128,229 ---------- ---------- ---------- INVESTING ACTIVITIES Proceeds from sales/maturities of available-for-sale securities 2,108 3,257 250 Proceeds from maturities of held-to-maturity securities . . . . - 2,969 - Proceeds from sale of business segment. . . . . . . . . . . . . - 23,826 2,900 Acquisition of property and equipment . . . . . . . . . . . . . (35,937) (61,699) (31,761) Capitalized internal software development costs . . . . . . . . (67,106) (59,642) (62,508) Business acquisitions and investments . . . . . . . . . . . . . (72,589) (36,898) (4,850) Proceeds from disposal of property and equipment. . . . . . . . 1,316 1,031 806 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8,441) (11,013) (2,410) ---------- ---------- ---------- Cash used by investing activities . . . . . . . . . . . . . . . . . (180,649) (138,169) (97,573) ---------- ---------- ---------- FINANCING ACTIVITIES Payments on long-term debt. . . . . . . . . . . . . . . . . . . (349,012) (67,593) (181,219) Proceeds from borrowing under credit facilities . . . . . . . . 477,200 129,500 154,634 Purchase of stock for Stock Employee Compensation Trust . . . . (10,094) - - Issuance of common stock under stock option plans . . . . . . . 7,293 61,641 11,021 Repurchase of outstanding common stock. . . . . . . . . . . . . (33,045) (91,338) (5,034) ---------- ---------- ---------- Cash provided (used) by financing activities . . . . . 92,342 32,210 (20,598) ---------- ---------- ---------- Net decrease in cash and equivalents. . . . . . . . . . . . . . . . (8,269) (6,166) 10,058 Cash and equivalents at beginning of period . . . . . . . . . . . . 26,013 32,179 22,121 ---------- ---------- ---------- Cash and equivalents at end of period . . . . . . . . . . . . . . . $ 17,744 $ 26,013 $ 32,179 ========== ========== ========== SUPPLEMENTAL INFORMATION Interest paid . . . . . . . . . . . . . . . . . . . . . . . . . $ 10,275 $ 2,174 $ 3,328 Income taxes paid . . . . . . . . . . . . . . . . . . . . . . . 16,568 14,056 12,229 <FN> Non-cash transactions: During 1999, the Company transferred $7.8 million ($15.0 million gross cost net of amortization) of contract acquisition costs at net book value to other receivables which was paid in January 2000. During 1998, the Company recorded a liability and corresponding asset related to the deferral of $2.5 million of compensation expense payable in the form of restricted stock, vesting over five years. During 1998, the Company transferred $11.3 million of property, plant and equipment at net book value to Lockheed Martin Corporation which was paid in January 1999. See accompanying notes. POLICY MANAGEMENT SYSTEMS CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS NOTE 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION The consolidated financial statements are prepared on the basis of generally accepted accounting principles and include the accounts of the Company and its majority owned subsidiaries (collectively, the "Company"). All material intercompany balances and transactions have been eliminated. The equity method of accounting is used when the Company does not have effective control and has a 20% to 50% interest in other companies. Under the equity method, original investments are recorded at cost and adjusted by the Company's share of undistributed earnings or losses of these companies. USE OF ESTIMATES The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Financial statement line items that include significant estimates include the allowance for uncollectible receivables, accrued revenues, accrued restructuring charges, goodwill and other intangibles, net, capitalized software and costs, net, and income tax balances. REVENUE RECOGNITION The Company's revenues are generated primarily by licensing software systems and providing outsourcing and professional services to the global insurance and related financial services industries. All revenues are recorded in accordance with Statement of Position 97-2, "Software Revenue Recognition" ("SOP 97-2") and Statement of Position 81-1, "Accounting for Performance of Construction-Type and Certain Product-Type Contracts" ("SOP 81-1"). Software systems are licensed under standard nonexclusive and nontransferable agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. The initial license charge represents the grant of a right to use the software system currently available at the time the license is signed. It is recognized as revenue upon receipt of a contractual obligation and delivery of the software system provided the fee is fixed, determinable and probable of collection. The monthly license charge, which covers the right to use the product during the term of the agreement, also provides access to Maintenance, Enhancements and Services Availability ("MESA"). Under the maintenance provisions of MESA, the Company provides telephone support and error correction to current versions of licensed systems. Under the enhancement provisions of MESA, the Company will provide unspecified enhancements to the licensed systems, which the Company may deliver from time to time to licensees of those systems, if and when they become generally available. The monthly license charge is recognized as revenue on a monthly basis throughout the term of the MESA provision of the license agreement. Services Availability allows customers access to professional services, other than maintenance and enhancements, which are provided under separate arrangements during the MESA term. Customers can acquire perpetual rights to use the Company's software either at the time of the original license or at subsequent periods during the license term by paying additional license fees provided for in the contract. These fees are recognized as revenue when the perpetual rights are granted. The Company provides professional support services, including systems implementation and integration assistance, and consulting and educational services. These support services are available under services agreements and are charged for separately under time and materials contracts and in some circumstances under fixed price arrangements. Revenues from time and materials arrangements are recognized as the services are performed. Under fixed price arrangements, revenue is recognized on the basis of the estimated percentage of completion of service provided. Changes in estimates to complete and revisions in overall profit estimates are recognized in the period in which they are determined (see Note 15). Provisions for losses, if any, are recognized in the period in which they first become probable and reasonably estimable. From time to time the Company enters into joint development arrangements. Although these arrangements are varied, the Company will undertake custom development of a product or enhancement and typically retain all marketing rights and titles to such development. Joint development arrangements are generally provided for under fixed price agreements and in some circumstances on a time and materials basis. The Company recognizes revenue equal to direct cost on the same basis as professional support services; however, where technological feasibility has already been established, the Company will capitalize the portion of development costs which exceed customer funding provided under the joint development arrangement. The Company also offers Information Technology ("ITO") and Business Process Outsourcing ("BPO") services ranging from making available Company software licensed on a remote processing basis from the Company's data centers, complete systems management, processing, administrative support and automated information services to addressing the complete back office processing of insurance transactions. Outsourcing services are typically provided under contracts having terms from three to ten years. Long-term arrangements consisting of multiple elements are accounted for under percentage of completion. Revenue is recognized as services are performed and the obligations are fulfilled. Changes in estimates to complete and revisions in overall profit estimates are recognized in the period in which they are determined (see Note 15). Provisions for losses, if any, are recognized in the period in which they become probable and reasonably estimable. Accrued revenues on the Company's accompanying consolidated balance sheets represent revenues which the Company has earned in accordance with its accounting policies but that are not yet billable under the terms of the contracts as of the date of the balance sheet. These amounts are recoverable over the remaining life of the contract and are classified as either current or long-term. Generally, accrued revenues result from the timing of billings of license charges which are less than 12 months, the provisions of services and the application of percentage of completion accounting to the Company's long-term contracts. CASH AND CASH EQUIVALENTS The Company considers all highly liquid investments with an original maturity of three months or less to be cash equivalents. MARKETABLE SECURITIES Debt securities included in the Company's investment portfolio for which there is a positive intent and ability to hold to maturity are carried at amortized cost. Debt securities that may be sold prior to maturity and all marketable equity securities are classified as available-for-sale and carried at fair value. The fair value is estimated based on quoted market prices for those or similar investments. Net unrealized gains and losses, determined on the specific identification method, on securities classified as available-for-sale are carried as a separate component of accumulated other comprehensive income. Realized gains and losses are included in net income and the cost of securities sold is based on the specific identification method. Marketable securities were sold for cash proceeds of $2.1 and $3.3 million during 1999 and 1998, respectively. There were no sales of marketable securities during 1997. PROPERTY AND EQUIPMENT Property and equipment, including support software acquired for internal use, is stated at cost less accumulated depreciation and amortization. Property and equipment is depreciated on a straight-line basis over its estimated useful life. Gains and losses on dispositions of property and equipment are determined based on the difference between the cash plus the fair value of any assets received (in the case of nonmonetary transactions) less the net book value of the asset disposed of at the date of disposition. GOODWILL AND OTHER ACQUIRED INTANGIBLE ASSETS Identifiable intangible assets and goodwill are recorded and amortized over their estimated economic lives or periods of future benefit. The lives established for these assets are a composite of many factors which are subject to change because of the nature of the Company's operations. This is particularly true for goodwill which reflects value attributable to the going-concern nature of acquired businesses, the stability of their operations, market presence and reputation. Accordingly, the Company evaluates the continued appropriateness of these lives and recoverability of the carrying value of such assets based upon the latest available economic factors and circumstances. The Company evaluates the recoverability of all long-lived assets, including specific intangible assets and goodwill, based upon a comparison of estimated future cash flows from the related operations with the then corresponding carrying values of those assets. Impairment of value, if any, is recognized in the period in which it is determined. A rate considered to be commensurate with the risk involved is used to discount the cash flows for any recognized impairment. The Company amortizes goodwill over an estimated life of 3 to 15 years. Other identifiable purchased intangible assets are being amortized on a straight-line basis over their estimated period of benefit ranging from 3 to 10 years. CAPITALIZED SOFTWARE COSTS In accordance with Statement of Financial Accounting Standards No. 86, "Accounting for the Costs of Computer Software to Be Sold, Leased or Otherwise Marketed," ("SFAS 86") certain costs incurred in the internal development of computer software and costs of purchased computer software, consisting primarily of software acquired through business acquisitions, are capitalized. Such capitalized costs are amortized over the "estimated useful life," generally 3 to 5 years, at the greater of the amount computed using (i) the ratio that current gross revenues for a product bear to the total of current and anticipated future gross revenues of that product or (ii) the straight-line method. Costs which are capitalized as part of internally developed software primarily include direct and indirect costs associated with payroll, computer time and allocable depreciation and other direct allocable costs, among others. Product enhancements are improvements to existing products that are intended to extend the life or significantly improve the marketability of the original product. Costs incurred for product enhancements are charged to expense as research and development until technological feasibility of the enhancement has been established. If the original product is no longer to be marketed, the net book value of the original product is allocated to the cost of the enhancement. The cost of the enhanced product, including the cost allocated from the original product or enhancement if not allocated up, is amortized over the life of the enhancement. If the original product will remain on the market along with the enhancement, an allocation is made of the unamortized cost of the original product between the original product and the enhancement. All internal costs incurred prior to the establishment of technological feasibility have been expensed as research and development costs during the periods in which they were incurred and amounted to $0.5, $0.7 and $0.6 million for the years ended December 31, 1999, 1998 and 1997, respectively. The amount by which unamortized software costs exceeds the net realizable value, if any, is recognized as accelerated amortization in the period it is determined (see Note 6). The Company also capitalizes certain costs in accordance with Statement of Position 98-1, "Accounting for the Cost of Computer Software Developed or Obtained for Internal Use" ("SOP 98-1"). For projects to acquire, internally develop or modify software solely to meet its internal needs and for which there are no marketing plans ("internal-use software"), the Company expenses costs that are incurred in the preliminary project stage and capitalizes certain costs once the criteria in SOP 98-1 are met. Capitalized costs include payments to third parties for materials and services consumed in developing or obtaining internal-use software, employee compensation and benefits costs directly associated with the internal-use software project, and interest costs incurred during the development of internal-use software. Capitalized costs are amortized over the estimated useful life of the internal- use software, generally between 5 to 8 years. Capitalized internal-use software costs are included in property and equipment (see Note 4). INCOME TAXES The provision for income taxes and corresponding balance sheet accounts are determined in accordance with Statement of Financial Accounting Standards No. 109, "Accounting for Income Taxes" ("FAS 109"). Under FAS 109, the deferred tax liabilities and assets are determined based on temporary differences between the basis of certain assets and liabilities for income tax and financial reporting purposes. These differences are primarily attributable to differences in the recognition of depreciation and amortization of property, equipment and intangible assets and certain software development costs and revenues. BASIC AND DILUTED EARNINGS PER SHARE Basic and diluted earnings per share ("EPS") are calculated according to the provisions of Statement of Financial Accounting Standards No. 128, "Earnings per Share" ("FAS 128"). Weighted average common shares outstanding for all periods have been restated to reflect the stock split in June 1998 (see Note 11). For the Company, the numerator is the same for the calculation of both basic and diluted EPS. The denominator for basic and diluted EPS is the same for the period ended December 31, 1999 as the loss from operations would otherwise cause the inclusion of common stock options to be anti-dilutive. The following is a reconciliation of the denominator used in the EPS calculations (in thousands): Year Ended December 31, ---------------------- 1999 1998 1997 ---- ------ ------ Weighted Average Shares - ------------------------------ Basic EPS. . . . . . . . . . . 35,549 36,441 36,468 Effect of common stock options - 2,848 1,198 ------ ------ ------ Diluted EPS. . . . . . . . . . 35,549 39,289 37,666 ====== ====== ====== Weighted average shares for 1999 would have included 1,174,358 common stock equivalents if the Company had recorded net income. All options to purchase shares of common stock were included in the computation of diluted EPS for 1998. FOREIGN CURRENCY TRANSLATION The local currencies of the Company's foreign subsidiaries have been determined to be their functional currencies. Assets and liabilities of foreign subsidiaries are translated into United States dollars at current exchange rates and resulting translation adjustments are included as a separate component of accumulated other comprehensive income. Revenue and expense accounts of these operations are translated at average exchange rates prevailing during the year. Transaction gains and losses, which were not material, are included in the results of operations of the period in which they occur. The effect on the Company's operating revenues of adverse foreign currency exchange fluctuations (stated as current year international revenues translated at prior year average exchange rates) was $4.3 and $8.0 million for 1999 and 1998, respectively. NEW ACCOUNTING STANDARDS In June 1998, Statement of Financial Accounting Standard No. 133, "Accounting for Derivative Instruments and Hedging Activities" ("SFAS 133") was issued, effective for fiscal years beginning after June 15, 1999, with earlier adoption encouraged. SFAS 133 requires companies to record derivative instruments on the balance sheet as assets and liabilities, measured at fair value. Gain or losses resulting from changes in the values of those derivatives are accounted for depending on the use of the derivative. The Company does not enter into derivative instruments except occasionally to hedge the foreign currency exchange and interest rate risk of specific projected transactions. The Company had no derivative instruments at December 31, 1999 or 1998. OTHER MATTERS Certain prior year amounts have been reclassified to conform to current year presentation. NOTE 2. ACQUISITIONS On June 30, 1999, the Company purchased DORN Technology Group, Inc. ("DORN"), a risk and claims management company, for $33.2 million in cash plus additional consideration of up to $3.0 million contingent upon the future performance of DORN, to be recorded as compensation expense as incurred until 2001. DORN owns the Riskmaster claims management software and the Quest healthcare facility software, and provides risk and claims management software and services mainly to the US self-insured market. The Company intends to grow DORN's business and further develop the Riskmaster and Quest systems to complement its existing claims products. On June 30, 1999, the Company purchased Financial Administrative Services, Inc. ("FAS"), a provider of business process outsourcing ("BPO"), for $13.0 million plus additional consideration of up to $12.0 million contingent on the future performance of FAS, to be capitalized as additional goodwill when paid until 2005. FAS uses the Company's PolicyLink system to support the rapid introduction of variable insurance products and annuities in a business process outsourcing environment. The Company intends to grow the business acquired. On March 31, 1999, the Company purchased Legalgard Partners, L.P. ("Legalgard"), a legal cost containment business for $23.2 million plus additional consideration of up to $4.3 million contingent upon the future performance of Legalgard, to be recorded as compensation expense as incurred until 2003. Legalgard provides legal cost containment services mainly to the US property and casualty insurance industry using the Counsel Partnership System, a proprietary software system. The Company intends to continue growing Legalgard's existing services business and developing the technology acquired. In December 1998, the Company acquired CAF Systemhaus fur Anwendungsprogrammierung GmbH ("CAF"), headquartered in Gilching, Germany, and related entities for approximately $7.0 million. CAF's Visual Project Modeling Systems ("VP/MS") are designed to allow insurance companies to easily design and implement computer code to administer new insurance products with reduced programming cost and time to market. On August 31, 1998, the Company purchased 100% of the outstanding common stock of The Leverage Group, Inc. ("TLG") for $25.0 million in cash. An independent appraiser estimated the fair market value of the assets acquired and liabilities assumed including the in-process research and development ("IPR&D"). TLG owns PolicyLink, a family of systems designed to support the administrative tasks associated with administration, commission processing, payout processing, and disbursement generation for life insurance and annuity contracts. In addition to continuing to market certain systems, the Company intends to integrate the family of systems with its existing product, CyberLife , to provide a local area network solution that administers products ranging from traditional whole and term-life insurance to non-traditional, wealth-accumulation products including annuities and variable annuities. The Company recorded acquisition related charges of approximately $3.7 million related to the purchase of TLG (see Note 6). Approximately $2.0 million of these charges represent estimated purchased IPR&D based on the income approach valuation method. This amount reflects the fair value of a single subsystem that was substantially complete, is not being marketed and will be used in the Company's research and development activities. Consistent with the Company's basis of accounting for costs incurred to develop its software, this subsystem is not capitalizable under SFAS 86 and has no alternative future use other than in Research and Development. The remainder of these charges represents the previously capitalized historical cost of software purchased and internal in-process development of the Company that is no longer capitalizable based on SFAS 86 as a result of the acquisition. The acquisitions above have been recorded using the purchase method of accounting in accordance with Accounting Principles Board Option No. 16, "Accounting for Business Combinations." Accordingly, the Consolidated Statements of Operations of the Company include the results of operations from the date of acquisition. NOTE 3. RESTRUCTURING AND OTHER CHARGES During 1999, the Company recorded restructuring charges of approximately $12.9 million related to initiatives the Company took to eliminate costs through reductions in force of approximately 102 employees and reductions in space requirements. The Company also recorded $9.6 million cash charges incurred in connection with the settlement of litigation with Liberty Life Insurance Company. The 1998 and 1997 activity relates primarily to net rental payments on a facility previously vacated. The following table reflects the activity related to restructuring charges for the three years ended December 31, 1999 (in thousands): Current Non-current Total Balance at December 31, 1996. . . . . $ 2,478 $1,340 $ 3,818 1997 net activity . . . . . . . . . . (2,333) 26 (2,307) -------- ------- -------- Balance at December 31, 1997. . . . . $ 145 $1,366 $ 1,511 -------- ------- -------- 1998 net activity . . . . . . . . . . 661 (599) 62 -------- ------- -------- Balance at December 31, 1998. . . . . $ 806 $ 767 $ 1,573 -------- ------- -------- 1999 activity: Additions: Involuntary terminations. . . . . . 6,647 617 7,264 Vacated offices . . . . . . . . . . 3,819 1,470 5,289 Reductions: Net rental payments on leased space (2,866) (140) (3,006) Payments to terminated employees. . (4,776) (55) (4,831) -------- ------- -------- Balance at December 31, 1999. . . . . $ 3,630 $2,659 $ 6,289 ======== ======= ======== NOTE 4. PROPERTY AND EQUIPMENT A summary of property and equipment is as follows (in thousands): Estimated December 31, ---------------- Useful Life 1999 1998 ----------- ------- ------- (Years) Land. . . . . . . . . . . . . . . . . . . . . . - $ 2,712 $ 2,562 Buildings and improvements. . . . . . . . . . . 10-40 76,101 61,509 Construction in progress. . . . . . . . . . . . - 1,588 11,922 Leasehold improvements. . . . . . . . . . . . . 1-10 7,560 5,808 Office furniture, fixtures and equipment. . . . 5-15 60,339 54,742 Computer and communications equipment and support software. . . . . . . . . . . . . 2-5 105,369 109,763 Internal use software . . . . . . . . . . . . . 3-8 17,233 11,981 Other . . . . . . . . . . . . . . . . . . . . . 3-5 4,312 5,614 ---------- -------- 275,214 263,901 Less: Accumulated depreciation and amortization (132,347) (128,363) ---------- ---------- Property and equipment, net . . . . . . . . . . $ 142,867 $ 135,538 ========== ========== Depreciation and amortization charged to expense was $29.1, $26.4, and $27.6 million for the years ended December 31, 1999, 1998 and 1997, respectively. NOTE 5. GOODWILL AND OTHER INTANGIBLE ASSETS A summary of goodwill and other intangible assets is as follows (in thousands): December 31, ------------------- 1999 1998 ------- ---------- Goodwill. . . . . . . . . . . . . . . . . $102,259 $ 73,156 Customer lists. . . . . . . . . . . . . . 26,875 21,181 Contract acquisition costs. . . . . . . . - 15,000 Covenants not to compete. . . . . . . . . 11,083 9,158 Other . . . . . . . . . . . . . . . . . . 11,329 8,688 --------- --------- 151,546 127,183 Less: Accumulated amortization. . . . . . (40,522) (45,782) --------- --------- Goodwill and other intangible assets, net $111,024 $ 81,401 ========= ========= Amortization charged to expense was $20.5, $10.8 and $10.6 million for the years ended December 31, 1999, 1998 and 1997, respectively. During 1999, the Company recorded $13.1, $29.6 and $10.4 million of intangible assets related to the acquisitions of Legalgard, DORN and FAS, respectively. During 1998, the Company recorded $20.4 and $2.6 million of intangible assets related to the acquisitions of TLG and CAF, respectively. Amortization of goodwill and other intangibles during 1999 includes approximately $6.1 million of impairment charges related primarily to past international acquisitions. These impairment charges were determined in the 1999 third quarter in accordance with Statement of Financial Accounting Standards No. 121. During 1999, the Company transferred $7.8 million of contract acquisition costs at net book value ($15.0 million gross cost) to other receivables which was paid in January 2000. NOTE 6. CAPITALIZED SOFTWARE COSTS A summary of capitalized software costs is as follows (in thousands): December 31, ---------------------- 1999 1998 -------- ------- Internally developed software . $ 267,276 $ 374,172 Purchased software. . . . . . . 47,913 36,067 ---------- ---------- 315,189 410,239 Less: Accumulated amortization. (159,293) (189,331) ---------- ---------- Capitalized software costs, net $ 155,896 $ 220,908 ========== ========== Amortization charged to expense was $149.4, $41.1 and $33.9 million for the years ended December 31, 1999, 1998 and 1997, respectively. During 1999, the Company recorded $9.0 and $7.5 million of purchased software related to the acquisitions of Legalgard and DORN, respectively. During 1998, the Company recorded $4.4 and $3.7 million of purchased software related to the acquisitions of CAF and TLG, respectively. During the third quarter of 1999, the Company recorded approximately $94.3 million of accelerated amortization related to costs determined to be unrecoverable. Of this amount, approximately $77.6 million relates to Series II and Series III, and approximately $16.7 million relates to international operations. During the fourth quarter of 1998, the Company recorded impairment charges which have been reclassified to amortization in the amount of $9.6 million to write-off the unamortized portion of capitalized software development costs of principally two products. The Company had invested approximately $4.2 million in the development of a new software product called Visual Product Builder ("VPB"). VPB was intended to allow insurance companies to easily design and implement computer code to administer new insurance products with reduced programming costs and time to market. During the Company's 1998 fourth quarter strategic planning, it became apparent that for technical and architectural reasons, VPB would not reach the level of market acceptance initially anticipated. Also during the fourth quarter, the Company identified CAF as a potential acquisition candidate, primarily based on CAF's successful development of VP/MS. VP/MS provides substantially the same function as VPB but without the technical and architectural issues that VPB presented. Therefore, the Company wrote off $3.9 million of unamortized previously capitalized VPB internal development costs. Also during its 1998 fourth quarter strategic planning, the Company determined to cease marketing its policy administration software in the Latin American market to pursue an alliance with another software vendor in that market. Consequently, the Company wrote off $4.5 million of unamortized internal development costs. The remaining amount of accelerated amortization related to unamortized development costs of lesser products that were determined to be unrecoverable. NOTE 7. LONG-TERM DEBT AND OTHER BORROWINGS Long-term debt is as follows (in thousands): December 31, ------------------ 1999 1998 -------- -------- Credit agreement borrowings $225,000 $ 85,000 Line of credit. . . . . . . 4,000 15,000 Notes payable . . . . . . . 2,000 812 -------- -------- 231,000 100,812 Less: Current portion . . . 4,000 15,812 -------- -------- Long-term debt. . . . . . . $227,000 $ 85,000 ======== ======== Interest cost incurred was $10.6, $2.9 and $3.7 million for the years ended December 31, 1999, 1998 and 1997, respectively. Interest cost capitalized was $0.2, $0.8 and $0.1 million during 1999, 1998 and 1997, respectively. As of December 31, 1999, the Company had the following credit facilities: a $200.0 million line of credit with a syndicate of financial institutions which had $155.0 million outstanding, a $70.0 million term loan with three of the financial institutions in the line of credit syndicate and a $5.0 million uncommitted bank line of credit which had $4.0 million outstanding. Because of the large net loss in the fourth quarter, the Company was in violation of one of the covenants of both the line of credit and the term loan. Amendments of the related agreements were executed in February and March 2000 that return the Company to compliance. Under these amendments, the line of credit will be reduced to $180.0 million and, further, to $125.0 million on April 1, 2001. The line of credit will mature on July 1, 2001. Borrowings under the agreement bear interest at rates based upon the applicable London Interbank Offering Rate ("LIBOR") plus a spread of 2.75%. During 1999, loans under this agreement ranged in rates from 6.475% to 6.85%. Additionally, the Company pays a per annum fee on the aggregate amount of the line of credit commitment of .50%. Also, under the above-described amendments, the term loan will mature on January 31, 2001. Borrowings under the term loan bear interest payable at per annum rates based upon LIBOR plus increasing spreads over the term of the loan from 2.75% to 4.75%. Additionally, the Company pays a per annum fee on the aggregate amount of the term loan commitment of .50% and further fees of 1%, 1.25% and 1.5% of the amounts outstanding at July 15, October 15, and December 15, 2000, respectively. Both the line of credit and term loan will be secured by assets of the Company in 2000. The Company is also restricted from making certain investments and will continue to be subject to certain covenants including, but not limited, to the maintenance of an operating ratio and levels of tangible net worth. Future credit availability under the Company's amended loan agreements is dependent upon the Company achieving improvements in its operating performance. In light of the uncertainties surrounding future performance and the Company's current debt position, described above, the Company has concluded that it must restructure its capital base in order to reduce debt and take advantage of various growth opportunities. Accordingly, the Board of Directors has authorized the Company's management to explore various alternatives to achieve efficiencies and obtain equity or other financing. NOTE 8. COMMITMENTS AND CONTINGENCIES COMMITMENTS On March 27, 1995, the Company entered into a long-term license and maintenance agreement in order to acquire rights to certain operating system management software products for use in the Company's worldwide data center operations. The agreement, which was re-negotiated during 1999, has a term ending June 2009, and may be renewed and extended for an additional period of five years, subject to mutual agreement and other modifications. Minimum contract payments by the Company over the remaining ten year term total approximately $54.6 million payable in specified annual installments over the ten-year period. In addition to minimum contract payments, the Company will pay an annual supplemental revenue fee, subject to certain provisions in the agreement, equal to a specified annual percentage of the Company's applicable prior year annual gross revenues, less the specified annual installment for such period. Minimum contract payments will be expensed on a straight-line basis over the remaining ten-year term. Annual supplemental revenue fees, if any, will be accrued in the period in which determined. The agreement provisions for the supplemental revenue fee were not met for 1999 or 1998. In June 1998, a Data Processing Services Agreement was completed between the Company and Lockheed Martin Corporation ("Lockheed Martin"). Under its terms, the Company turned over operations of its Blythewood, South Carolina, data center to Lockheed Martin on July 1, 1998. The agreement sets forth an annual fee for each of the ten years of the agreement, payable in monthly installments. The amount was determined based on baseline resources, however, it will be adjusted for over or under usage of resources, inflation, and benchmarking results. The Company also made deposits of $2.6 million and $2.0 million in 1999 and 1998, respectively. These amounts will reduce future payments beginning in June 2003. The baseline payments are as follows (in thousands): Year Ending December 31, - ------------------------ 2000 . . . $ 22,824 2001 . . . 25,439 2002 . . . 29,740 2003 . . . 30,825 2004 . . . 33,425 Thereafter 137,447 ------- Total. . . $279,700 ======== During 1997, the Company entered into two five-year renewable lease and maintenance agreements to lease certain data processing equipment for use in its worldwide data center operations. Minimum lease payments over the initial terms of the agreements aggregate $8.6 million payable in specified monthly installments. At the end of the term of each agreement, the Company had the option to purchase the leased equipment at fair market value, upgrade the equipment with the latest technology, or discontinue each lease. Lockheed Martin assumed these leases. The Company leased certain data processing and related equipment primarily under operating leases expiring through 2003. Rent expense under operating leases for such equipment was $2.8, $5.2 and $7.9 million for the years ended December 31, 1999, 1998 and 1997, respectively. The Company occupies leased facilities under various operating leases expiring through 2014. The leases for certain facilities contain options for renewal and provide for escalation of annual rentals based upon increases in the lessors' operating costs. Rent expense under leases for facilities was $17.2, $12.8 and $10.0 million for the years ended December 31, 1999, 1998 and 1997, respectively. Future minimum lease obligations under noncancelable operating leases are stated below and include payments over 16 years aggregating $3.2 million related to a leasehold planned for future abandonment, net of subleases (in thousands): Year Ending December 31, - ------------------------ 2000 . . . $ 18,696 2001 . . . 16,740 2002 . . . 15,255 2003 . . . 11,220 2004 . . . 9,377 Thereafter 57,807 -------- Total. . . $129,095 ======== CONTINGENCIES - LEGAL PROCEEDINGS The Company is involved in litigation commenced in February 2000, in the District Court of Dallas County, Texas, by Chase Manhattan Mortgage Corporation ("Chase") related to the Company's mortgage loan origination products and services. The complaint alleges breach of contract, breach of warranty, misrepresentation, malpractice and mismanagement and seeks a declaratory judgment and damages in excess of $20.0 million including amounts paid by Chase to the Company, internal costs, consulting fees, opportunity costs, reputational costs, attorneys fees and costs and punitive and exemplary damages. The Company believes that the allegations are without merit and are subject to various affirmative defenses and counterclaims and will vigorously defend the matter. The Company is seeking to have the lawsuit dismissed or stayed pending alternative dispute resolution proceedings as required by the agreements between the parties. In January 2000, Computer Sciences Corporation ("CSC") filed a complaint against the Company alleging that the Company and NeuronWorks, an entity retained by the Company in the development of Claims Outcome Advisor ("COA"), misappropriated CSC's trade secrets related to CSC's Colossus product and used such trade secrets in the development of the Company's COA product. The litigation was removed from Texas State court and is currently pending in the United States District Court for the Western District of Texas, Austin Division. CSC's complaint alleges unfair competition, product misappropriation, trade secret theft, tortious interference with existing and prospective contracts, aiding and abetting breach of fiduciary duty, and civil conspiracy. CSC's complaint seeks preliminary and permanent injunctive relief, damages, attorneys fees and punitive damages, all in an unspecified amount. The Company has denied the allegations against it and asserted various affirmative defenses and counterclaims against CSC, including counterclaims for unfair trade practices, false representation, false promotion and commercial disparagement under the Lanham Act, business disparagement, injurious falsehood, defamation, and tortious interference with existing and prospective contractual and business relationships. On March 22, 2000, a hearing was held on CSC's request for preliminary injunctive relief to enjoin the Company from marketing and licensing COA. CSC's request for preliminary injunctive relief was denied. The case has been set for trial in December 2000. The Company believes CSC's remaining claims are without merit and is vigorously defending this matter and pursuing relief on the Company's claims. On January 7, 2000, following a morning news release by the Company that fourth quarter earnings would be below analyst estimates, the Company and three of its officers were named as defendants in an purported class action complaint filed on behalf of purchasers of the Company's stock during the period between October 22, 1998 and January 6, 2000. Since this initial filing, additional purported class actions have been filed, three in the United States District Court for the District of South Carolina and two in the United States District Court for the Southern District of New York (which are in the process of being transferred to South Carolina), purportedly on behalf of purchasers of the Company's stock during the period between October 22, 1998 and February 9 or 10, 2000. These class action lawsuits allege violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 based on, among other things, alleged misleading statements, alleged failure to disclose material adverse information, alleged false financial reporting, alleged failure to report trends, demands or uncertainties, and alleged failure to implement and maintain adequate internal controls. Each of the complaints seeks unspecified compensatory damages, including interest, costs and attorney fees. At a hearing held on March 20, 2000, the court granted plaintiffs' motion to consolidate all six cases, appointed four members of the class as lead plaintiffs and approved their selection of lead counsel, directed that the complaints in all but the first-filed case be dismissed without prejudice, and directed plaintiffs to file an amended consolidated complaint within 45 days. Although the Company has not yet filed formal responses to these lawsuits, the Company believes the claims are without merit and is vigorously pursuing a full defense of these actions and allegations. On March 10, 2000, one of the Company's employees, suing allegedly on behalf of herself and all former or current participants in the Company's 401(k) Retirement Savings Plan ("Plan") during the period October 22, 1998 through February 10, 2000, commenced a purported class action against the Company, its Chairman and three members of the Administrative Committee of the Plan. The action alleges that the Plan's investment in the Company's stock violated Sections 502(a)(2) and (3) of ERISA and constituted a breach of fiduciary duty given defendants' alleged knowledge that the Company's stock price was artificially inflated throughout the class period as a result of the same series of alleged materially false and misleading statements that form the basis of the securities class action described above. Although the Company's time to respond to this complaint has yet to occur, the Company believes the claims are without merit and intends to mount a vigorous defense to the allegations. In addition to the litigation described above, there are also various other litigation proceedings and claims arising in the ordinary course of business. The Company believes it has meritorious defenses and is vigorously defending these matters. On April 29, 1999, the Company received notice from the Internal Revenue Service ("IRS") of proposed adjustments to its 1994, 1995 and 1996 federal income tax returns. Should the IRS prevail in its position, a charge to income of approximately $16.3 million would result. The Company has submitted a response to the IRS and is awaiting a formal decision. Furthermore, the Company strongly disagrees with the proposed adjustments and is vigorously defending its position. While the resolution of any of the above matters could have a material adverse effect on the results of operations in future periods, the Company does not expect these matters to have a material adverse effect on its consolidated financial position. The Company, however, is unable to predict the ultimate outcome or the potential financial impact of these matters. NOTE 9. INCOME TAXES A reconciliation of the difference between the actual income tax provision and the expected provision on pre-tax income (loss), computed using the applicable statutory rate, is as follows: Year Ended December 31, --------------------- 1999 1998 1997 ---- ---- ---- Provision for taxes at the statutory rate . . . . . . . . (35.0)% 35.0% 35.0% Increase (decrease) in provision from: Goodwill. . . . . . . . . . . . . . . . . . . . . . . . 1.5 1.1 1.1 State and local income taxes, net of federal tax effect ( 2.9) 1.5 1.3 Other . . . . . . . . . . . . . . . . . . . . . . . . . - 2.1 - ------- ----- ----- ( 1.4) 4.7 2.4 ------- ----- ----- Effective income tax provision rate . . . . . . . . . . . (36.4)% 39.7% 37.4% ======= ===== ===== An analysis of the income tax provision is as follows (in thousands): Year Ended December 31, ----------------------------- 1999 1998 1997 ------- ------- ------- Current domestic taxes . . . . . . . . . . . . . . . . . $ 2,225 $22,470 $ 6,983 Current foreign taxes. . . . . . . . . . . . . . . . . . (596) 4,039 8,464 --------- -------- -------- Total current taxes. . . . . . . . . . . . . . . . . . 1,629 26,509 15,447 --------- -------- -------- Deferred income taxes relating to temporary differences: Depreciation and amortization of property, equipment and intangibles . . . . . . . (585) (1,608) 2,138 Capitalized software development costs . . . . . . . . (39,466) 8,281 10,917 Impairment and restructuring of operations . . . . . . - - 865 Accounts receivable. . . . . . . . . . . . . . . . . . (3,628) - - Litigation settlement and expenses, net. . . . . . . . 1,966 (553) 1,754 Contract loss reserve. . . . . . . . . . . . . . . . . (318) 1,787 24 Other. . . . . . . . . . . . . . . . . . . . . . . . . (746) 727 (1,112) --------- -------- -------- (42,777) 8,634 14,586 --------- -------- -------- Total income tax provision . . . . . . . . . . . . . . . $(41,148) $35,143 $30,033 ========= ======== ======== Actual current tax liabilities are lower than tax expenses reflected above for 1999, 1998 and 1997 by $1.7, $16.9 and $2.0 million, respectively, for the stock option deduction benefit recorded as a credit to stockholders' equity. An analysis of the net deferred income tax assets and liabilities is as follows (in thousands): December 31, ----------------- 1999 1998 ------- ------- Current deferred assets. . . . . . . . . . . $15,979 $ 9,336 ------- ------- Long-term deferred assets: Net operating loss carryforward. . . . . . 7,567 7,567 Foreign tax credit carryforward. . . . . . 2,202 6,161 Other. . . . . . . . . . . . . . . . . . . 20,081 11,059 ------- ------- Long-term deferred assets. . . . . . . . 29,850 24,787 ------- ------- Total deferred assets. . . . . . . . . $45,829 $34,123 ======= ======= Long-term deferred liabilities: Depreciation and amortization of property, equipment and intangibles. . . . . . . . $20,156 $17,629 Capitalized software development costs . . 34,774 77,237 Other. . . . . . . . . . . . . . . . . . . 13,584 3,367 ------- ------- Total deferred liabilities . . . . . . $68,514 $98,233 ======= ======= Certain foreign subsidiaries of the Company have net operating loss carryforwards at December 31, 1999 totaling approximately $23.4 million, which may be used to offset future taxable income. The foreign carryforwards have no expiration period. The Company has a valuation allowance of $1.4 million at December 31, 1999, related to certain of the foreign net operating losses that it does not anticipate utilizing. No provision has been made for federal income taxes on unremitted earnings of certain of the Company's foreign subsidiaries (approximately $32.0 million at December 31, 1999) since the Company plans to permanently reinvest all such earnings. However, if such earnings were remitted, there would be additional federal income tax expense of $1.8 million. The Company has foreign tax credit carryforwards at December 31, 1999 of $4.2 million which will expire as follows: $1.2 million on December 31, 2001 and $3.0 million on December 31, 2002. NOTE 10. EMPLOYEE BENEFIT PLANS STOCK EMPLOYEE COMPENSATION TRUST In February 1999, the Company created a Stock Employee Compensation Trust (the "SECT"). The purpose of the SECT is to purchase shares of the Company's common stock on the open market, which will be released to fund various compensation related plans as necessary. The SECT is a non-qualified grantor trust whose financial statements are consolidated with the Company's. Shares in the trust will be presented in the manner of treasury stock, as a reduction of stockholder's equity. During 1999, the SECT purchased 257,564 shares. 401(K) RETIREMENT SAVINGS PLAN The Company offers the Policy Management Systems Corporation 401(k) Retirement Savings Plan (the "Plan") to eligible employees. The Company matches 100% of the first 3% of salary contributed by the participant and matches 50% of the next 3% of salary contributed by the participant. Subject to limits imposed by the Internal Revenue Service, the Internal Revenue Code and the Plan, participants may also make additional before-tax and after-tax contributions that are not subject to matching contributions by the Company. Participants have several options as to how their contributions and vested Company contributions are invested. Non-vested and current Plan year Company contributions are invested in common stock of the Company. The Company's contribution on behalf of participating employees was $7.1, $5.3 and $3.8 million for the years ended December 31, 1999, 1998 and 1997, respectively. RESTRICTED STOCK OWNERSHIP PLAN In August 1998, the Company established the Restricted Stock Ownership Plan. Participation in the Plan is mandatory for United States-based officers and directors until they have satisfied the applicable guidelines. Under the guidelines, officers are required to hold Company stock in multiples of their base salary ranging from 1 times salary for vice presidents, to 5 times salary for the Chief Executive Officer. Directors who are not employees are required to hold 5 times the annual retainer for directors. Directors and officers have annual targeted percentages of ownership to achieve each year and are to achieve 100% of the guideline for their office within 6 years of the Plan's adoption or their first election to the office to which this guideline is applicable. Under the Plan, annual retainers for directors and annual bonuses for officers are paid partially in cash and partially in restricted stock. Generally, for those directors and officers who have achieved their annual targeted percentages of ownership, annual retainers or any annual bonuses will be paid 50% in cash and 50% in restricted stock (with a 50% addition to the stock portion to adjust value for restrictions). For directors and officers who have not achieved their annual targeted percentage of ownership, annual retainers or any annual bonuses will be paid 100% in restricted stock (with only a 25% addition to adjust value for restrictions). Directors and officers may elect not to participate in the Plan after having achieved 100% of the stock ownership guidelines applicable to their positions. In addition, other managers who receive an annual bonus may elect to participate in a manner similar to officers who are at guideline. Shares issued under the Plan generally vest ratably over five years. The aggregate number of shares of common stock that may be issued pursuant to all awards under the Plan is 500,000 shares. During 1999 and 1998, 47,730 and 1,836 shares respectively were issued under the Plan. Also during 1999, 367 shares vested and 1,913 shares were forfeited. STOCK OWNERSHIP PLAN In May 1995, the Company established a stock ownership plan through which eligible employees of the Company and its participating affiliates may acquire shares of the Company's common stock through regular payroll deductions. Participants may make after-tax contributions in multiples of $5.00, with a minimum deduction per pay period of $10.00 and a maximum deduction per pay period of the lesser of $900.00 or 10% of regular salary. The Company makes a matching contribution equal to 15% of participants' contributions. Participants who withdraw shares acquired under the Plan within two years of the date of purchase are ineligible to make further contributions to purchase shares under the Plan for twelve months after such withdrawal. STOCK OPTION PLANS The Company has three plans under which options to purchase shares of the Company's common stock have been granted to eligible employees and members of the Board of Directors of the Company and its subsidiaries. Options under the 1999 Stock Option Plan (the "1999 Plan") and the 1989 Stock Option Plan (the "1989 Plan") expire ten years after the grant date and options under the 1993 Long Term Incentive Plan for Executives (the "1993 Plan") expire in January 2003. During 1999, options were granted under the 1999 Plan only. During 1998, options were granted under the 1989 Plan and the 1993 Plan. During 1997, options were granted under the 1989 Plan only. Options granted under the 1999 Plan have exercise prices at 100% of market value at date of grant and generally become exercisable at the rate of 25% per year beginning one year from the date of grant. Options granted under the 1989 Plan have exercise prices at 100% of market value at date of grant and generally become exercisable either at the rate of 20%, 25% or 33 1/3% per year beginning one year from date of grant. Participants in the 1993 Plan have exercise rights as a percentage of market value at date of grant as follows: 1993 - 105%; 1994 - 104%; 1995 - 103%; 1996 - 102%; 1997 - 101%; and 1998 - 100%. Options granted under the 1993 Plan became exercisable as follows: 25% on January 1, 1995; 25% on January 1, 1997; and 50% on January 1, 1999. For individuals who were selected to participate in the 1993 Plan, the number of options granted and what percentage becomes exercisable on the above dates are determined according to formulas described in the 1993 Plan. In October 1995, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based Compensation" ("FAS 123"). This Statement requires that companies with stock-based compensation plans either recognize compensation expense based on new fair value accounting methods or continue to apply the provisions of Accounting Principles Board Opinion No. 25 and disclose pro forma net income and earnings per share assuming the fair value method had been applied. The Company has elected to follow Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"), and related Interpretations in accounting for its employee stock options because, as discussed below, the alternative fair value accounting provided for under FAS 123 requires use of option valuation models that were not developed for use in valuing employee stock options. Under APB 25, because the exercise price of the Company's employee stock options equals (or exceeds) the market price of the underlying stock on the date of grant, no compensation expense is recognized. Pro forma information regarding net income and earnings per share is required by FAS 123 and has been determined as if the Company had accounted for its employee stock options under the fair value method of that Statement. The fair value for these options was estimated at the date of grant using a Black-Scholes option pricing model with the following weighted-average assumptions for 1999, 1998 and 1997, respectively: risk-free interest rates of 5.9%, 5.2% and 5.7%; volatility factors of the expected market price of the Company's common stock of 38.9%, 36.2% and 35.4%; and weighted-average expected life of the options of 4.5, 4.3 and 4.4 years. The Black-Scholes option valuation model was developed for use in estimating the fair value of traded options which have no vesting restrictions and are fully transferable. In addition, option valuation models require the input of highly subjective assumptions including the expected stock price volatility. Because the Company's employee stock options have characteristics significantly different from those of traded options, and because changes in the subjective input assumptions can materially affect the fair value estimate, in management's opinion, the existing models do not necessarily provide a reliable single measure of the fair value of its employee stock options. For purposes of pro forma disclosures, the estimated fair value of the options is amortized to expense over the options' vesting period. The Company's pro forma information follows (in thousands except per share data): Year Ended December 31, ------------------------ 1999 1998 1997 ------ ------- ------- Net (loss) income As reported . . . . . . . . . . $ (71,971) $53,271 $50,257 Pro forma . . . . . . . . . . . (76,190) 44,634 43,691 Basic (loss) earnings per share As reported . . . . . . . . . . $ (2.02) $ 1.46 $ 1.38 Pro forma . . . . . . . . . . . (2.14) 1.22 1.20 Diluted (loss) earnings per share As reported . . . . . . . . . . $ (2.02) $ 1.36 $ 1.33 Pro forma . . . . . . . . . . . (2.14) 1.14 1.16 Option activity under all of the stock option plans is summarized as follows: Year Ended December 31, ---------------------------------------------------------------- 1999 1998 1997 -------------------- ------------------ ------------------- Weighted Weighted- Weighted- Average Average Average Exercise Exercise Exercise Shares Price Shares Price Shares Price --------- --------- ---------- ------- --------- -------- Outstanding at beginning of year . . . 6,184,767 $ 27.23 7,595,780 $24.61 6,917,764 $24.48 Granted. . . . . . . . . . . . . . . . 864,450 38.53 1,037,932 34.61 1,219,500 22.95 Exercised. . . . . . . . . . . . . . . (243,452) 23.42 (2,066,731) 21.93 (480,036) 18.72 Forfeited. . . . . . . . . . . . . . . (223,864) 32.18 (382,214) 24.07 (61,448) 22.96 ----------- ------------ ---------- Outstanding at end of year . . . . . . 6,581,901 $ 28.69 6,184,767 $27.23 7,595,780 $24.61 =========== ============ ========== Options exercisable at year end. . . . 4,221,004 2,500,327 3,371,184 Shares available for future grant. . . 945,300 0 1,829,468 Weighted-average fair value of options granted during the year . . . . . . . $ 15.78 $ 12.80 $ 8.70 The following table summarizes information about fixed options outstanding at December 31, 1999: Options Outstanding --------------------------- Options Exercisable - ------------------- Weighted- Average Weighted Weighted- Remaining Average Average Range of Contractual Exercise Exercise Exercise Prices Shares Life Price Shares Price - --------------- --------- --------- ------ --------- ------- 15. . . . 167,368 4.3 years $15.11 167,368 $15.11 16 to 18 446,546 5.9 years 17.16 288,866 16.97 21 to 24 2,627,504 5.6 years 22.79 1,902,498 22.72 25 to 27 603,414 5.0 years 25.88 430,664 25.72 33 to 40 2,032,905 7.1 years 36.53 727,444 34.54 41 to 46 704,164 3.0 years 40.97 704,164 40.97 ---------- --------- 6,581,901. 4,221,004 ========== ========= NOTE 11. STOCK SPLIT In May 1998, the Company's Board of Directors approved a two-for-one stock split effected in the form of a stock dividend, whereby each shareholder of record as of June 1, 1998, received on June 15, 1998, one additional share of common stock for each share owned as of the record date. As a result of the split, 18,426,691 shares were issued and $0.2 million was transferred from Retained Earnings to Common Stock. Weighted average common shares outstanding and per share amounts for all periods presented have been restated to reflect the stock split. Share amounts reflected on the Consolidated Balance Sheet and Consolidated Statements of Changes in Stockholder's Equity and Comprehensive Income reflect the actual share amounts for each period presented. NOTE 12. CERTAIN TRANSACTIONS LICENSING TRANSACTIONS Licensing revenues in 1999 include $2.5 and $4.1 million from the licensing of the recently acquired Legalgard and DORN products, respectively. Initial license revenues in 1999 also include $2.9 million for a COA license to the former owners of Legalgard, and $2.0 million for a license of several of the Company's life and financial solutions products to the former owners of FAS. License revenues in 1999 also include $3.3 million from the sale of hardware remarketed by the Company in conjunction with licenses of its software. Licensing revenues in 1998 include $2.2 million of license agreements with the purchaser of the discontinued life information services segment. Licensing revenues in 1997 include $1.8 million of initial license agreements with the purchaser of the discontinued property and casualty information services segment. DISCONTINUED OPERATIONS The Company sold its life information services segment in May 1998 for $23.8 million, net of selling expenses, resulting in a gain of $3.0 million, pre-tax and a gain of $0.1 million, net of tax. The difference in gain for tax purposes primarily results from the inability to deduct goodwill related to the sale for tax purposes. The operations of this segment are presented as discontinued operations in the accompanying Consolidated Statements of Operations. See Note 13 for income from operations of the discontinued segment. The Company also recognized an additional loss during 1998 of $1.0 million, net of tax, on the sale of its property and casualty information services segment. This loss is included in discontinued operations in the accompanying Consolidated Statements of Operations. On August 31, 1997, the Company completed the sale of substantially all of the assets of its property and casualty information services segment for cash proceeds of $2.9 million. The Company retained the working capital of this business (approximately $14.3 million). This transaction produced a non-recurring gain of $1.7 million. Also, during the third quarter of 1997, the Company abandoned a related business. As a result, the Company recorded a non-recurring charge of $1.8 million, principally related to capitalized software. OTHER During 1999 and 1998, the Company repurchased 1,015,513 and 2,143,400 shares (2,388,200 restated for stock split) of the Company's stock on the open market, respectively. During 1997, the Company repurchased 79,900 shares (159,800 restated for stock split) of the Company's stock on the open market. NOTE 13. SEGMENT INFORMATION The Company has classified its operations into five operating segments. The operating segments are the five revenue-producing components of the Company for which separate financial information is produced for internal decision making and planning purposes. The segments are as follows: 1. Property and casualty enterprise software and services (generally referred to as "property and casualty"). This segment provides software products, product support, professional services and outsourcing primarily to the US property and casualty insurance market. 2. Life and financial solutions enterprise software and services (generally referred to as "life and financial solutions"). This segment provides software products, product support, professional services and outsourcing primarily to the US life insurance and related financial services markets. 3. International. This segment provides software products, product support, professional services and outsourcing to the property and casualty and life insurance markets primarily in Europe, Asia and Australia and Canada. 4. Property and casualty information services. This segment provided information services, principally motor vehicle records and claims histories, to US property and casualty insurers. It was sold in August 1997. 5. Life information services. This segment provided information services, principally physician reports and medical histories, to US life insurers. It was sold in May 1998. Information about the Company's operations for the past three years is as follows: Year Ended December 31, ------------------------------- 1999 1998 1997 --------- --------- ---------- (In thousands) REVENUES FROM EXTERNAL CUSTOMERS Property and casualty . . . . . . . . . . . . . $ 279,035 $278,832 $249,331 Life and financial solutions. . . . . . . . . . 189,572 150,564 101,593 ---------- --------- --------- Total US revenues . . . . . . . . . . . . . . 468,607 429,396 350,924 International . . . . . . . . . . . . . . . . . 175,412 178,062 167,247 ---------- --------- --------- Total revenues from continuing operations $ 644,019 $607,458 $518,171 ========== ========= ========= Discontinued Information Services Operations Property and casualty . . . . . . . . . . . . . $ - $ - $ 64,649 Life. . . . . . . . . . . . . . . . . . . . . . - 11,968 64,611 (LOSS) INCOME FROM CONTINUING OPERATIONS Property and casualty . . . . . . . . . . . . . $ (29,562) $ 77,563 $ 72,055 Life and financial solutions. . . . . . . . . . (4,846) 33,895 21,627 Corporate . . . . . . . . . . . . . . . . . . . (40,818) (26,434) (26,622) ---------- --------- --------- Total US operating (loss) income. . . . . . . (75,226) 85,024 67,060 International . . . . . . . . . . . . . . . . . (29,046) 2,408 12,133 ---------- --------- --------- Operating (loss) income . . . . . . . . . . (104,272) 87,432 79,193 Equity in earnings of unconsolidated affiliates 1,908 1,163 1,189 Minority interest . . . . . . . . . . . . . . . (62) (104) - Other income and expenses . . . . . . . . . . . (10,693) (2,136) (3,583) Income tax (benefit) expense. . . . . . . . . . (41,148) 32,619 28,536 ---------- --------- --------- (Loss) income from continuing operations. . $ (71,971) $ 53,736 $ 48,263 ========== ========= ========= DISCONTINUED INFORMATION SERVICES OPERATIONS Property and casualty . . . . . . . . . . . . . $ - $ (1,586) $ 533 Life. . . . . . . . . . . . . . . . . . . . . . - 3,672 2,958 Other income and expenses . . . . . . . . . . . - (27) - Income taxes. . . . . . . . . . . . . . . . . . - 2,524 1,497 ---------- --------- --------- Discontinued operations, net. . . . . . . . . $ - $ (465) $ 1,994 ========== ========= ========= Year Ended December 31, ----------------------------- 1999 1998 1997 -------- -------- -------- (In thousands) DEPRECIATION AND AMORTIZATION Property and casualty. . . . . . . . . . . . . . . $110,518 $30,146 $26,203 Life and financial solutions . . . . . . . . . . . 37,429 15,142 14,878 Corporate. . . . . . . . . . . . . . . . . . . . . 7,908 8,822 13,148 International. . . . . . . . . . . . . . . . . . . 45,707 32,858 16,682 Transferred to selling, general and administrative (6,948) (5,027) (3,153) --------- -------- -------- Total depreciation and amortization. . . . . . . $194,614 $81,941 $67,758 ========= ======== ======== Discontinued Information Services Operations Property and casualty. . . . . . . . . . . . . . $ - $ - $ 179 Life . . . . . . . . . . . . . . . . . . . . . . - 1,011 954 As of December 31, -------------------------------- 1999 1998 1997 --------- -------- --------- (In thousands) IDENTIFIABLE ASSETS Enterprise software and services Property and casualty. . . . . . . . . $404,465 $405,788 $339,649 Life and financial solutions . . . . . 157,312 153,484 103,701 Life information services (discontinued) - - 21,368 Corporate. . . . . . . . . . . . . . . . 36,533 36,342 34,863 --------- --------- --------- Total US identifiable assets . . . . 598,310 595,614 499,581 International. . . . . . . . . . . . . . 150,979 150,698 142,881 Eliminations . . . . . . . . . . . . . . (43,001) (27,614) (24,056) --------- --------- --------- Total identifiable assets. . . . . . $706,288 $718,698 $618,406 ========= ========= ========= LONG-LIVED ASSETS US . . . . . . . . . . . . . . . . . . . $402,005 $417,549 $361,383 International. . . . . . . . . . . . . . 90,928 83,923 71,214 --------- --------- --------- Total long-lived assets. . . . . . . $492,933 $501,472 $432,597 ========= ========= ========= NOTE 14. SIGNIFICANT RISKS AND UNCERTAINTIES The Company's operating results and financial condition may be impacted by a number of factors, including but not limited to the following, any of which could cause actual results to vary materially from current and historical results or the Company's anticipated future results. Currently, the Company's business is focused principally within the global property and casualty and life insurance and related financial services industries. Significant changes in the regulatory or market environment of these industries could impact demand for the Company's software products and services. Additionally, there is increasing competition for the Company's products and services, and there can be no assurance that the Company's current products and services will remain competitive, or that the Company's development efforts will produce products with the cost and performance characteristics necessary to remain competitive. Furthermore, the market for the Company's products and services is characterized by rapid changes in technology and the emergence of the Internet as a viable insurance distribution channel. The Company's success will depend on the level of market acceptance of the Company's products, technologies and enhancements, and its ability to introduce such products, technologies and enhancements to the market on a timely and cost effective basis, and maintain a labor force sufficiently skilled to compete in the current environment. Contracts with governmental agencies involve a variety of special risks, including the risk of early contract termination by the governmental agency and changes associated with newly elected state administrations or newly appointed regulators. The timing and amount of the Company's revenues are subject to a number of factors such as the timing of customers' decisions to enter into large license agreements with the Company, which make estimation of operating results prior to the end of a quarter or year extremely uncertain. As discussed in Note 1, the preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Financial statement line items that include significant estimates include the allowance for uncollectible receivables, accrued revenues, accrued restructuring charges, goodwill and other intangibles, net, capitalized software and costs, net, and income tax balances. Changes in the status of certain matters or facts or circumstances underlying these estimates could result in material changes to these estimates, and actual results could differ from these estimates. A significant portion of both the Company's revenue and its operating income is derived from initial licensing charges received as part of the Company's software licensing activities. Because a substantial portion of these revenues is recorded at the time new systems are licensed, there can be significant fluctuations from period to period in the revenues and operating income derived from licensing activities. This is attributable principally to the timing of customers' decisions to enter into license agreements with the Company, which the Company is unable to control. The Company believes that current and potential customers' decisions to enter into license agreements with the Company may be significantly affected by investments that have been made in existing information systems for Year 2000 remediation and the uncertainty arising from the emergence of the Internet as a viable distribution channel for insurance. However, at this time the Company is unable to predict what the future impact of these items, if any, will be. As a result of the above and other factors, the Company's earnings and financial condition can vary significantly from quarter-to-quarter and year-to-year. These variations may contribute to volatility in the market for the Company's common stock. Financial instruments which potentially subject the Company to concentration of credit risk consist principally of cash equivalents, marketable securities and trade receivables. The Company places its cash, cash equivalents and marketable securities with high credit quality entities and limits the amount of credit exposure with any one entity. In addition, the Company performs ongoing evaluations of the relative credit standing of these entities, which are considered in the Company's investment strategy. Concentration of credit risk with respect to trade accounts receivable is generally diversified due to the large number of entities comprising the Company's customer base across the insurance industry. The Company performs ongoing credit evaluations on certain of its customers' financial conditions, but generally does not require collateral to support customer receivables. The Company includes in its allowance for uncollectible accounts amounts based upon factors surrounding the credit risk of specific customers, historical trends and other information. NOTE 15. ACCOUNTING CHANGES Change in Accounting Principle On December 3, 1999, the SEC issued Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements ("SAB 101"), which among other guidance clarifies certain conditions regarding the culmination of an earnings process and customer acceptance requirements in order to recognize revenue. The Company identified approximately $3.2 million of revenue recognized previously in 1999 requiring adjustment due to SAB 101. These adjustments arose from fees of $3.0 million received on two joint marketing arrangements in the second quarter, and the existence of acceptance terms in a single DORN license agreement totaling $0.2 million in the third quarter. As required by SAB 101, the Company has treated these adjustments as a change in accounting principle in accordance with Accounting Principles Board Opinion No. 20, Accounting Changes, and therefore has deferred this revenue in 1999. A cumulative catch-up adjustment of $3.2 million was recorded in the fourth quarter of 1999. Changes in Estimates As a result of 1999 fourth quarter changes in estimates related to two long-term services agreements accounted for under the percentage of completion method, the Company recorded a cumulative catch-up adjustment in the fourth quarter of 1999 of $8.4 million. The adjustment has been recorded as a reduction in Services revenues. In March 2000, certain business conditions and a new agreement led to the international adjustment of $5.3 million while the domestic adjustment of $3.1 million was a result of customer notification of the exercise of an early termination by convenience clause. During the fourth quarter of 1999 and continuing into the first quarter of 2000, rising interest rates caused significant declines in mortgage loan originations and reduced profits for mortgage loan originators. This in turn led many existing and prospective customers of the Company's Banking Division to re-evaluate their loan origination software system requirements. Consequently, the Company established reserves against approximately $8.3 million of accounts receivable based on disputes with several significant Banking Division customers. The Company is in continuing dialogue with these customers and is in various stages of negotiations or resolution concerning these disputes. During the fourth quarter of 1999, the Company recorded approximately $18.1 million of accelerated amortization with $16.3 million related to its Banking Division and approximately $1.8 million for several smaller software products primarily in its international segment. NOTE 16. SUBSEQUENT EVENT On January 21, 2000, the Company announced its intent to change the name of the Company to Mynd Corporation. Approval requires a two-thirds vote of the shareholders at a shareholders meeting to be scheduled. If approved by shareholders, the Company will formally change its legal name with relevant authorities including the New York Stock Exchange. Meanwhile, management intends to proceed with a campaign to promote acceptance and awareness of the new name. POLICY MANAGEMENT SYSTEMS CORPORATION QUARTERLY CONSOLIDATED RESULTS OF OPERATIONS Reported Restated Reported Restated First First Second Second Third Fourth Quarter Quarter Quarter Quarter Quarter Quarter -------- -------- -------- -------- -------- -------- (In thousands, except per share data) (Unaudited) 1999 Revenues . . . . . . . . . . . . . $161,475 $160,289 $172,346 $173,531 $ 168,788 $141,411 Operating income (loss). . . . . . 23,510 22,480 25,981 27,090 (107,690) (46,152) Other (expenses) and income, net . (1,282) (1,241) (2,564) (2,564) (3,325) (3,563) Income (loss) before income taxes. 22,330 21,341 23,525 24,634 (110,709) (48,385) Cumulative effect of change in accounting principle . . . . . . - - - - - (3,200) Net income (loss). . . . . . . . . $ 14,068 $ 13,451 $ 14,820 $ 15,512 $ (70,448) $(30,486) Basic earnings (loss) per share. . $ 0.39 $ 0.37 $ 0.42 $ 0.44 $ (1.99) $ (0.86) Diluted earnings (loss) per share. $ 0.37 $ 0.35 $ 0.41 $ 0.42 $ (1.99) $ (0.86) Impact on basic earnings (loss) per share. . . . . . . . . . . . - - - - - $ (0.06) Impact on diluted earnings (loss) per share. . . . . . . . . . . . - - - - - $ (0.06) The first and second quarters of 1999 have been restated to reflect principally the correction of an error caused by the oversight or misuse of the facts that existed at the time the financial statements were prepared surrounding the resolution of a dispute concerning a license agreement. On December 3, 1999, the SEC issued Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements ("SAB 101"), which among other guidance clarifies certain conditions regarding the culmination of an earnings process and customer acceptance requirements in order to recognize revenue. The Company identified approximately $3.2 million of revenue recognized previously in 1999 requiring adjustment due to SAB 101. These adjustments arose from fees of $3.0 million received on two joint marketing arrangements in the second quarter, and the existence of acceptance terms in a single DORN license agreement totaling $0.2 million in the third quarter. As required by SAB 101, the Company has treated these adjustments as a change in accounting principle in accordance with Accounting Principles Board Opinion No. 20, Accounting Changes, and therefore has deferred this revenue in 1999. A cumulative catch-up adjustment of $3.2 million was recorded in the fourth quarter of 1999. First Second Third Fourth Quarter Quarter Quarter Quarter --------- --------- --------- -------- (In thousands, except per share data) 1998 Revenues. . . . . . . . . . . . . $140,421 $144,889 $151,303 $170,845 Operating income. . . . . . . . . 20,848 22,375 22,429 21,780 Other (expenses) and income, net. (425) (370) (603) (738) Income from continuing operations before income taxes . . . . . . 20,628 22,208 21,911 21,608 Discontinued operations, net. . . 322 (386) - (401) Net income. . . . . . . . . . . . $ 13,189 $ 13,596 $ 13,171 $ 13,315 Basic earnings per share. . . . . $ 0.36 $ 0.37 $ 0.36 $ 0.37 Diluted earnings per share. . . . $ 0.34 $ 0.34 $ 0.33 $ 0.34 1997 Revenues. . . . . . . . . . . . . $115,083 $123,828 $131,955 $147,305 Operating income. . . . . . . . . 15,774 16,643 20,738 26,038 Other (expenses) and income, net. (790) (1,012) (1,007) (774) Income from continuing operations before income taxes . . . . . . 15,354 15,951 20,005 25,489 Discontinued operations, net. . . 468 694 386 446 Net income. . . . . . . . . . . . $ 10,092 $ 10,694 $ 12,937 $ 16,534 Basic earnings per share. . . . . $ 0.28 $ 0.29 $ 0.35 $ 0.45 Diluted earnings per share. . . . $ 0.27 $ 0.29 $ 0.34 $ 0.43 The results of operations in 1998 third and fourth quarters include $3.7 million and $9.6 million of charges related to the acquisition of TLG and accelerated amortization, respectively. For a further discussion of these charges, see Management's Discussion and Analysis of Financial Condition and Results of Operations. SCHEDULE II POLICY MANAGEMENT SYSTEMS CORPORATION VALUATION AND QUALIFYING ACCOUNTS Additions ------------------- Balance Charged At Charged to Balance Beginning to Other at End Description of Period Expenses Accounts Deductions of Period - ----------------------------------------------------------------------------------------------- (In thousands) Allowance for uncollectible amounts Year ended December 31, 1999. . . . . . . . . . . $2,051 12,350 - (1,401)(1) $13,000 Allowance for uncollectible amounts Year ended December 31, 1998. . . . . . . . . . . $2,628 90 - (667)(1) $ 2,051 Allowance for uncollectible amounts Year ended December 31, 1997. . . . . . . . . . . $ 883 2,951 - (1,206)(1) $ 2,628 Accrued restructuring and lease termination costs Year ended December 31, 1999. . . . . . . . . . . $1,573 9,472(2) - 4,756 (3) $ 6,289 Accrued restructuring and lease termination costs Year ended December 31, 1998. . . . . . . . . . . $1,511 62(2) - - $ 1,573 Accrued restructuring and lease termination costs Year ended December 31, 1997. . . . . . . . . . . $3,818 109(2) - (2,416)(3) $ 1,511 Allowance for deferred tax assets Year ended December 31, 1999. . . . . . . . . . . $1,677 - - (1,677)(4) $ - Allowance for deferred tax assets Year ended December 31, 1998. . . . . . . . . . . $2,600 - 406 (1,329)(4) $ 1,677 Allowance for deferred tax assets Year ended December 31, 1997. . . . . . . . . . . $2,804 - (204) - $ 2,600 <FN> Notes: (1) Write-off of amounts uncollectible. (2) Principally relates to amounts estimated for employee severance and outplacement and to ongoing lease obligations and/or terminations for the planned future abandonment of certain leased office facilities, including credit amounts for changes in these estimates. (3) Principally cash payments related to lease terminations and employee severance and outplacement costs. (4) Utilization of capital loss carryforwards. REPORT OF INDEPENDENT ACCOUNTANTS TO THE BOARD OF DIRECTORS POLICY MANAGEMENT SYSTEMS CORPORATION Our audits of the consolidated financial statements of Policy Management Systems Corporation referred to in our report dated March 30, 2000 appearing on page 30 of this Form 10-K/A also included an audit of the financial statement schedule listed in the index on page 29 of this Form 10-K/A. In our opinion, this financial statement schedule presents fairly, in all material respects, the information set forth therein when read in conjunction with the related Consolidated Financial Statements. PricewaterhouseCoopers LLP Atlanta, Georgia March 30, 2000 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The following information as of April 14, 2000 is furnished with respect to each director and executive officer: Name Age Position with the Company G. Larry Wilson. . . . . 53 Chairman of the Board, President and Chief Executive Officer David T. Bailey. . . . . 53 Executive Vice President Alfred R. Berkeley, III. 55 Director Donald W. Feddersen. . . 65 Director Michael D. Gantt . . . . 48 Senior Vice President Harald J. Karlsen. . . . 53 Senior Vice President Stephen G. Morrison. . . 50 Executive Vice President, Secretary, General Counsel and Chief Administrative Officer Dr. John M. Palms, Ph.D. 64 Director Michael W. Risley. . . . 43 Executive Vice President Joseph D. Sargent. . . . 70 Director John P. Seibels. . . . . 58 Director Richard G. Trub. . . . . 69 Director Timothy V. Williams. . . 50 Executive Vice President and Chief Financial Officer G. Larry Wilson - Chairman of the Board, President and Chief Executive Officer of the Company (since 1980). Current term as Director will expire in 2001. He has been employed by the Company since its inception. David T. Bailey - Executive Vice President of the Company since 1986. Responsible for the Property and Casualty Group. Employed by the Company since 1981. Alfred R. Berkeley, III - Director since 1997. Mr. Berkeley has served as President of The Nasdaq Stock Market, Inc. since May 1996. Before that, he served as Managing Director and Senior Banker of Alex. Brown & Sons Incorporated. He is currently also a director of Princeton Capital Management, Inc. He also serves as a director of several privately owned companies. Donald W. Feddersen - Director since 1997 and previously served as a Director from January 1983 to October 1994. Mr. Feddersen is currently a private investor. Before that, he was General Partner of Charles River Ventures. He serves as a director of a number of privately-owned high technology companies. Michael D. Gantt - Senior Vice President of the Company since 1998. Responsible for the Claims and Risk Management Group. Employed by the Company since 1995. Harald J. Karlsen - Senior Vice President of the Company since 1998. Responsible for the international operations in Europe, Africa and the Middle East. Employed by the Company since 1993. Stephen G. Morrison - Executive Vice President, Secretary and General Counsel of the Company since January 1994 and Chief Administrative Officer since 1997. Responsible for the administration of the legal affairs of the Company, the Legal and Business Services Group which includes legal, human resources, quality and corporate marketing. Employed by the Company since 1994. Dr. John M. Palms, Ph.D. - Director since 1992. Dr. Palms is the President of the University of South Carolina. He also serves as a director of Peco Energy Company and Fortis, Inc., and serves as Chairman of the Board of the Institute of Defense Analyses. Michael W. Risley - Executive Vice President of the Company since November 1998. Responsible for the Financial Solutions Group. Employed by the Company since 1980. Joseph D. Sargent - Director since 1986. Mr. Sargent is the Chairman of Bradley, Foster, & Sargent, Inc. He serves as Vice Chairman for Connecticut Surety Corporation and until February 1998, he served as Treasurer. He also serves as director for each of Trenwick Group, Inc., Mutual Risk Management Ltd., MMI Companies, Inc., and Command Systems, Inc. John P. Seibels - Director since 1981. Mr. Seibels is currently a private investor. He also serves as a director of The Seibels Bruce Group, Inc. and certain of its subsidiaries. Richard G. Trub - Director since 1981. Mr. Trub is the Chairman and Treasurer of Trubco, Inc. He previously held the position of Senior Vice President with the Connecticut National Bank. Timothy V. Williams - Executive Vice President and Chief Financial Officer of the Company since February 1994. Responsible for the Financial and Operational Services Group. Employed by the Company since February 1994. On July 22, 1997, the Securities and Exchange Commission ("SEC") commenced a civil proceeding against the Company and certain current and former officers and employees of the Company, including Messrs. Wilson and Bailey. In its complaint, the SEC alleged that the Company and the named individuals had violated certain provisions of the Securities Exchange Act of 1934 relating to reporting, books and records and internal controls in connection with the Company's 1990-1993 financial statements and reports. Simultaneously with the filing of the complaint, all defendants filed consents in which they neither admitted nor denied the allegations made, agreed to the entry of an injunction requiring future compliance with those provisions of the federal securities laws, and agreed to pay certain civil penalties. The Company agreed to pay a civil penalty of one million dollars and each individual agreed to pay a civil penalty of twenty thousand dollars. SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE The Company believes, during 1999, that all required filings with the SEC of reports of stock ownership (and changes thereto) by its directors, officers and 10% stockholders were timely made. ITEM 11. EXECUTIVE COMPENSATION The following table gives the compensation earned, including stock options granted, by the Chief Executive Officer and the next four most highly compensated executive officers for the years 1999, 1998 and 1997. All of these officers are referred to as the "Executive Group." SUMMARY COMPENSATION TABLE Long-Term Compensation Awards ------ Number of Annual Compensation Restricted Securities ------------------- Name and Stock Underlying All Other Principal Position Year Salary Bonus (1) Awards(2) Options Granted(3) ------------------ ---- ------ --------- --------- ------------------ Compensation(4) --------------- G. LARRY WILSON . . . . . . . . . . . 1999 $886,379 $ 0 $ 0 75,000 $10,845 1998 783,750 235,950 353,925 150,000 10,710 President and Chief Executive Officer 1997 712,500 429,000 0 150,000 10,635 DAVID T. BAILEY . . . . . . . . . . . 1999 $429,929 $ 0 $ 0 35,000 $ 7,200 1998 412,307 0 0 70,000 7,200 Executive Vice President. . . . . . . 1997 368,660 155,400 0 70,000 7,125 STEPHEN G. MORRISON . . . . . . . . . 1999 $557,818 $ 0 $ 0 35,000 $10,845 1998 493,260 148,500 222,750 70,000 10,710 Executive Vice President, General . . 1997 448,469 270,000 0 70,000 10,635 Counsel, Secretary and Chief Administrative Officer MICHAEL W. RISLEY . . . . . . . . . . 1999 $389,434 $ 0 $ 0 200,000 $ 7,200 1998 271,371 67,931 101,897 20,694 7,200 Executive Vice President. . . . . . . 1997 224,795 43,775 0 20,000 6,432 TIMOTHY V. WILLIAMS . . . . . . . . . 1999 $412,628 $ 0 $ 0 35,000 $ 7,200 1998 371,118 111,600 167,400 70,000 7,200 Executive Vice President and Chief. . 1997 343,994 207,000 0 70,000 7,125 Financial Officer __________________________ - ------------------------------------- <FN> (1) Reflects amount earned in year indicated even though actually paid in following year. (2) Shares of restricted stock awarded to the Executive Group in 1999 and the value of such shares at December 31, 1999 were as follows: Wilson - 6,731 ($172,061); Morrison - 4,236 ($108,283); Risley - 1,938 ($49,540); and Williams - 3,184 ($81,391). The values set forth in this column represent the portion of each executive officers' annual bonus payable in restricted stock, which awards were made on February 8, 1999 at $52.5813 per share. The restricted shares vest in 20% increments on January 1 of each of the five calendar years following the year in which the restricted shares are awarded. Restricted shares will participate in dividends the same as other shares of common stock; however, the Company has never declared cash dividends. (3) Adjusted for the two-for-one stock split on June 1, 1998. (4) Amounts shown are matching contributions from the Company under its 401(k) Retirement Savings Plan and the Company's Employee Stock Purchase Plan. The following table sets forth certain information regarding options for common stock granted to the Executive Group during 1999. The table includes the potential realizable value which would exist based on assumed annual compounded rates of common stock price appreciation of five and ten percent over the full ten-year term of the options. OPTIONS GRANTED IN 1999 Individual Grants ----------------- Percent Number Of Total Potential Realizable Value Of Securities Options Exercise at Assumed Annual Rates Underlying Granted to Price Expiration Of Stock Price Appreciation Options Employees Per Date of for Option Term (1) ------------------- Name Granted In 1999 Share Options 5% 10% ---- ------- ------- ----- ------- -- --- All Stockholders. . $895,002,412 (2) $2,268,109,833 (2) G. Larry Wilson . . 75,000 (3)(5) 8.7% $40.125 May 11, 2009 $1,892,581 $ 4,796,167 David T. Bailey . . 35,000 (3)(5) 4.0% $40.125 May 11, 2009 $ 883,204 $ 2,238,211 Stephen G. Morrison 35,000 (3)(5) 4.0% $40.125 May 11, 2009 $ 883,204 $ 2,238,211 Michael W. Risley . 180,000 (3)(5) 20.8% $40.125 May 11, 2009 $4,542,194 $11,510,802 20,000 (4)(5) 2.3% $20.500 November 8, 2009 $ 257,847 $ 653,434 Timothy V. Williams 35,000 (3)(5) 4.0% $40.125 May 11, 2009 $ 883,204 $ 2,238,211 <FN> (1) This information has been included to illustrate how the stockholders will have fared compared to each of the named executives if the assumed appreciation is achieved based upon the option grant date of May 11, 1999. (2) The potential realizable value for all stockholders is based on the number of shares of common stock outstanding on May 11, 1999 (the date the options described in Note 3 below were granted), and assumes the stockholders purchased the common stock for $40.125 (which was the fair market value of the common stock on May 11, 1999) and held the common stock until May 11, 2009. (3) These options were granted pursuant to the 1999 Stock Option Plan. The exercise price is the fair market value of the common stock on May 11, 1999, which was the date of grant. (4) These options were also granted pursuant to the 1999 Stock Option Plan. The exercise price is the fair market value of the common stock on November 8, 1999, which was the date of grant. (5) The options become exercisable in one-fourth increments on each of the first four anniversary dates of the grant date. All such options would become immediately exercisable in the event of a change in control of the Company and the optionee would have the right to exercise such options for a period of ninety days after termination of employment. In the event of a dissolution or liquidation of the Company or any merger or combination in which the Company is not the surviving entity, each option granted shall automatically become fully and immediately vested and exercisable. The following table sets forth information for the Executive Group regarding stock options exercised during 1999 and the value of "in-the-money" options. "In-the-money" options have a positive difference between the exercise price of such stock option and $25.5625, the closing price of the Company's common stock on December 31, 1999. AGGREGATED OPTIONS EXERCISED IN 1999 AND 1999 YEAR-END OPTION VALUES Number of Securities Shares Underlying Value of Unexercised Acquired Unexercised Options In-the-Money Options On Value at December 31, 1999* at December 31, 1999** --------------------- ---------------------- Name Exercise Realized Exercisable Unexercisable Exercisable ---- -------- -------- ----------- ------------- ----------- Unexercisable ------------- G. Larry Wilson . . 0 $ 0 1,372,500 352,500 $3,498,812 $289,312 David T. Bailey . . 0 $ 0 297,667 164,500 $ 312,444 $135,012 Stephen G. Morrison 0 $ 0 315,834 172,500 $1,611,352 $259,762 Michael W. Risley . 0 $ 0 81,790 238,600 $ 193,709 $200,565 Timothy V. Williams 47,384 $1,069,789 182,500 152,500 $ 376,387 $130,762 <FN> * All shares adjusted for the two-for-one stock split on June 1, 1998. ** Value represents the aggregate excess of the market price of the common stock on December 31, 1999, which was $25.5625, over the exercise price for the options. All options included in the table have an exercise price equal to or greater than the fair market value of the common stock on the dates of grant. COMPENSATION OF DIRECTORS. In 1999, non-employee directors received the following compensation: - - An annual fee of $18,000 (payable in cash and restricted stock pursuant to the Restricted Stock Ownership Plan as discussed above); - - $2,000 for each Board meeting attended; - - $1,000 for each committee meeting attended in person (if not on a regular Board meeting date); - - A $500 fee, plus $250 per hour for each additional hour or part thereof for participation in meetings by telephone (not to exceed $1,000 per meeting); - - Travel expenses of attending Board and committee meetings; and - - $1,000 per day for attending to Company business in person at non-Board or committee meetings. Directors who are also full-time employees of the Company do not receive additional compensation for their services as directors. DEFERRED COMPENSATION AGREEMENT. Mr. Wilson is covered by a Deferred Compensation Agreement providing annual remuneration of $25,000 upon retirement, death or total disability. The Agreement, which provides for monthly payments over a fifteen-year period, is contingent primarily upon his continued employment until such an event occurs, and the deferred benefits are not vested until that time. Until or unless such a qualifying event occurs, Mr. Wilson is not entitled to any payments under the Agreement. The Company owns life insurance contracts covering Mr. Wilson, of which it is the beneficiary, in an aggregate amount equal to or in excess of the total benefit. EMPLOYMENT AGREEMENTS. The Company has an Employment Agreement with each of Messrs. Wilson, Bailey, Morrison, Risley, and Williams, which set initial annual salaries at their then current annual salary, subject to future increases in accordance with the Company's practices. In the event of a change in control of the Company (as defined in the Agreement), the executives' then base salary will increase to 150% of the base salary in effect immediately prior to the change in control. The term of each executive officer's Employment Agreement continues until December 31, 2003. The term is subject to annual twelve month extensions, unless six months notice of non-extension is given. In the event of a change in control, the term is extended automatically twelve months. The Employment Agreements may be terminated by the Company for cause. If the executive is terminated for reasons other than for cause or if the executive terminates for good reason, the executive will receive annual severance payments for the remaining term of the Employment Agreement equal to base salary plus an amount equal to either the highest annual bonus received in the two years preceding termination or, if after a change in control, 150% of the highest annual bonus during the two years preceding termination. Should such payments be subject to an excise tax pursuant to Section 4999 of the Internal Revenue Code, or similar law, additional compensation as is necessary to offset such tax effects also will be paid to the executives. The severance payments under the Employment Agreements would cease in the event of reasonable proof of any violation of the non-competition, non-solicitation of employees, or confidentiality provisions of the Employment Agreement. The stock options of the executive officers named in the Summary Compensation Table above would become immediately exercisable in the event of a change in control. In no event, however, may an optionee exercise such options after the tenth anniversary date of the date of grant of such options. COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION During 1999, the Compensation Committee of the Board of Directors consisted of Messrs. Sargent and Berkeley and Dr. Palms. None of the Committee members are or were previously employees or officers of PMSC or any of its subsidiaries. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT This table sets forth certain information based on Schedules 13G filed with the SEC, as of April 14, 2000, regarding beneficial owners of more than five percent of the Company's common stock. PRINCIPAL STOCKHOLDERS Common Stock Percentage Name and Address Beneficially Owned of Class(1) - ------------------ ------------------- -------------- CAPITAL GROUP INTERNATIONAL, INC. ("CGI") 4,032,950(2) 11.33% 11100 Santa Monica Boulevard Los Angeles, California 90025 THE REGENTS OF THE UNIVERSITY . . . . . . 2,706,400 (3) 7.60% OF CALIFORNIA ("REGENTS") 1111Broadway, 14th Floor Oakland, California 94607 WESTPORT ASSET MANAGEMENT, INC. . . . . . 2,472,150 (4) 6.95% ("WESTPORT") 253 Riverside Avenue Westport, Connecticut 06880 <FN> ___________________ (1) Determined using the number of shares of common stock outstanding on April 14, 2000, which was 35,586,038. (2) Of the shares reported, CGI has sole voting power for none of the shares, shared voting power for 3,278,450 of the shares, shared dispositive power for none of the shares and sole dispositive power for all of the shares. This information is based on information contained in the Schedule 13G filed by CGI with the SEC on February 11, 2000. (3) Of the shares reported, Regents has sole voting and dispositive power for all of the shares. This information is based on information contained in the Schedule 13G filed by Regents with the SEC on February 11, 2000. (4) Of the shares reported, Westport has sole voting power for 372,650 of the shares, shared voting power for 1,769,500 of the shares, sole dispositive power for 372,650 of the shares and shared dispositive power for 2,099,500 of the shares. This information is based on information contained in the Schedule 13G filed by Westport with the SEC on February 16, 2000. The following table sets forth, as of April 14, 2000, beneficial ownership of common stock by each director and executive officer named in the Summary Compensation Table above, and by all directors and all executive officers as a group. STOCK OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS AMOUNT AND NATURE NAME OF BENEFICIAL SHARES SUBJECT PERCENTAGE OF BENEFICIAL OWNER OWNERSHIP (1) TO OPTION (2) OF CLASS - --------------------- ----------------- ----------------- ---------- (3) - --- Alfred R. Berkeley, III. . . 32,148 30,000 * Donald W. Feddersen. . . . . 32,106 30,000 * Dr. John M. Palms, Ph.D. . . 28,598 25,000 * Joseph D. Sargent. . . . . . 80,650 70,002 * John P. Seibels. . . . . . . 81,657 75,000 * Richard G. Trub. . . . . . . 28,148 25,000 * G. Larry Wilson. . . . . . . 1,813,363 1,526,250 4.9% David T. Bailey. . . . . . . 375,337 369,417 1.0% Stephen G. Morrison. . . . . 394,671 381,584 1.1% Michael W. Risley. . . . . . 163,635 138,790 * Timothy V. Williams. . . . . 250,736 246,250 * Directors and all executive officers as a group (13 in number) . . . . . . 3,357,075 2,986,502 8.7% <FN> ____________________ (1) Each individual has sole voting power and sole dispositive power, except that for the following unvested shares awarded under the Restricted Stock Ownership Plan, the respective individual does not have dispositive power for the number of shares indicated: Berkeley - 1,956; Feddersen - 1,956; Palms - 1,956; Sargent - 1,956; Seibels - 465; Trub - 1,956; Wilson - 5,385; Morrison - 3,389; Risley - 1,551; Williams - 2,548; and all other executive officers - 680. (2) These shares, which are included in the "Amount and Nature of Beneficial Ownership" column, are subject to option on or before June 13, 2000, pursuant to the Company's various stock option plans. (3) Where indicated by asterisk, beneficial ownership represents less than one percent of the sum of the total number of shares of common stock outstanding on April 14, 2000, plus the total shares subject to option. On March 30, 2000, the Company and Politic Acquisition Corporation ("Politic"), an affiliate of Welsh, Carson, Anderson & Stowe, entered into a merger agreement under which Politic will merge with the Company and between 75% and 93% of the outstanding shares of Company common stock will be converted into the right to receive $14 per share in cash. The exact percentage will be determined by an election procedure under which the Company's stockholders can elect to retain their shares or receive $14 per share in cash. If the stockholders elect to retain more than 25% or less than 7% of their shares, stockholders will be subject to proration to bring the amount of cash and stock within these limits. The merger agreement is described in the Company's Current Report on Form 8-K dated March 31, 2000. The merger is subject to the approval of the holders of two-thirds of the outstanding shares of the Company at a special meeting of stockholders which will be scheduled. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS None. PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K FINANCIAL STATEMENTS AND SCHEDULES See Index to Consolidated Financial Statements and Supplementary Data on page 29. EXHIBITS FILED Exhibits required to be filed with this Annual Report on Form 10-K/A are listed in the following Exhibit Index. Pursuant to Rule 15d-21 promulgated under the Securities Exchange Act of 1934, the following annual report for the Company's Employee Stock Purchase Plan will be furnished to the Commission when the information becomes available. Form 11-K for the Company's 401(k) Retirement Savings Plan for the year ended December 31, 1999 is incorporated herein by reference. FORM 8-K The Company filed a report under Item 5, Other Events on October 5, 1999 disclosing that it expected third quarter earnings to be in the range of $.31 to $.36 per share before special and restructuring charges. No financial statements were filed with this 8-K. SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. (REGISTRANT) POLICY MANAGEMENT SYSTEMS CORPORATION BY (SIGNATURE) /s/ Timothy V. Williams (NAME AND TITLE) Timothy V. Williams, Executive Vice President DATE April 24, 2000 and Chief Financial Officer BY (SIGNATURE) /s/ Jacques E. McCormack (NAME AND TITLE) Jacques E. McCormack, Senior Vice President, DATE April 24, 2000 Corporate Controller Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. BY (SIGNATURE) /s/ G. Larry Wilson (NAME AND TITLE) G. Larry Wilson, Chairman of the Board of Directors, DATE April 24, 2000 President and Chief Executive Officer BY (SIGNATURE) /s/ Alfred R. Berkeley, III (NAME AND TITLE) Alfred R. Berkeley, III, Director DATE April 20, 2000 BY (SIGNATURE) /s/ Donald W. Feddersen (NAME AND TITLE) Donald W. Feddersen, Director DATE April 24, 2000 BY (SIGNATURE) /s/ Dr. John M. Palms, Ph.D (NAME AND TITLE) Dr. John M. Palms, Ph.D, Director DATE April 20, 2000 BY (SIGNATURE) /s/ Joseph D. Sargent (NAME AND TITLE) Joseph D. Sargent, Director DATE April 18, 2000 BY (SIGNATURE) /s/ John P. Seibels (NAME AND TITLE) John P. Seibels, Director DATE April 24, 2000 BY (SIGNATURE) /s/ Richard G. Trub (NAME AND TITLE) Richard G. Trub, Director DATE April 24, 2000 POLICY MANAGEMENT SYSTEMS CORPORATION EXHIBIT INDEX Exhibit Number 3 ARTICLES OF INCORPORATION AND BY-LAWS .1 Bylaws of the Company, as amended through September 2, 1999, incorporating all amendments thereto subsequent to July 19, 1994 (filed as an Exhibit to Form 10-Q for the quarter ended September 30, 1999, and is incorporated herein by reference) .2 Articles of Incorporation of the Company, as amended through October 13, 1994, incorporating all amendments thereto subsequent to December 31, 1993 (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) 4 INSTRUMENTS DEFINING THE RIGHTS OF SECURITY HOLDERS, INCLUDING INDENTURES .1 Specimen forms of certificates for Common Stock of the Company (filed as an Exhibit to Registration Statement No. 2-74821, dated December 16, 1981, and is incorporated herein by reference) .2 Articles of Incorporation of the Company, as amended through October 13, 1994, incorporating all amendments thereto subsequent to December 31, 1993 (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) 10 MATERIAL CONTRACTS .1 Conformed copy of Development and Marketing Agreement between International Business Machines Corporation and Policy Management Systems Corporation, dated July 26, 1989 (File No. 0-10175 - filed under cover of Form SE filed on September 29, 1989, and is incorporated herein by reference) .2 Policy Management Systems Corporation 1989 Stock Option Plan (File No. 0-10175 - filed under cover of Form SE on March 22, 1991, and is incorporated herein by reference) .3 Deferred Compensation Agreement with G. Larry Wilson (filed as an Exhibit to Form 10-K for the year ended December 31, 1993, and is incorporated herein by reference) .4 Employment Agreement with Stephen G. Morrison (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1994, and is incorporated herein by reference) .5 Stock Option/Non-Compete Agreement with Stephen G. Morrison (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1994, and is incorporated herein by reference) .6 Employment Agreement with Timothy V. Williams (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) .7 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended September 30, 1992, and is incorporated herein by reference) .8 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended September 30, 1994, and is incorporated herein by reference) .9 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) .10 Policy Management Systems Corporation 1993 Long-Term Incentive Plan for Executives (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) .11 First Amendment to the Policy Management Systems Corporation 1989 Stock Option Plan (filed as an Exhibit to Form 10-K for the year ended December 31, 1994, and is incorporated herein by reference) .12 Fourth Amendment to the Policy Management Systems Corporation 1989 Stock Option Plan (filed as an Exhibit to Form 10-Q for the quarter ending March 31, 1995, and is incorporated herein by reference) .13 Second and Third Amendments to the Policy Management Systems Corporation 1989 Stock Option Plan (filed as Exhibits to Form 10-Q for the quarter ended June 30, 1995, and is incorporated herein by reference) .14 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1995, and is incorporated herein by reference) .15 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-K for year ended December 31, 1995, and is incorporated herein by reference) .16 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-K for year ended December 31, 1995, and is incorporated herein by reference) .17 Stock Option/Non-Compete Agreement with Timothy V. Williams dated February 1, 1994 (filed as an Exhibit to Form 10-K for year ended December 31, 1995, and is incorporated herein by reference) .18 Stock Option/Non-Compete Agreement with Timothy V. Williams dated May 10, 1995 (filed as an Exhibit to Form 10-K for year ended December 31, 1995, and is incorporated herein by reference) .19. Registration Rights Agreement, dated March 8, 1996, between Policy Management Systems Corporation and Continental Casualty Company (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1996, and is incorporated herein by reference) .20 Shareholders Agreement dated March 8, 1996, between Policy Management Systems Corporation and Continental Casualty Company (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1996, and is incorporated herein by reference) .21 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1996, and is incorporated herein by reference) .22 Employment Agreement Form dated November 7, 1996, for Messrs. Morrison and Williams together with a schedule identifying particulars for each executive officer (filed as an Exhibit to Form 10-K for year ended December 31, 1996, and is incorporated herein by reference) .23 Stock Option/Non-Compete Agreement with Stephen G. Morrison dated October 22, 1996 (filed as an Exhibit to Form 10-K for year ended December 31, 1996, and is incorporated herein by reference) .24 Stock Option/Non-Compete Form Agreement dated January 8, 1997 for named executive officers together with a schedule identifying particulars for each executive officer (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1997, and is incorporated herein by reference) .25 Form of Amendment No. 1 to the Employment Agreements with Messrs. Morrison and Williams, together with a schedule identifying particulars for each executive officer (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1997, and is incorporated herein by reference) .26 Form of Employment Agreements with Messrs. Wilson and Bailey together with schedule identifying particulars for each executive officer (filed as an Exhibit to Form 10-Q for the quarter ended September 30, 1997, and is incorporated herein by reference) .27 Credit Agreement dated as of August 8, 1997, among Policy Management Systems Corporation, the Guarantors Party hereto, Bank of America National Trust and Savings Association and the Other Financial Institution Party Hereto (filed as an exhibit to Form 10-Q for the quarter ended September 30, 1997, and is incorporated herein by reference) .28 Stock Option/Non-Compete Form Agreement for named executive officers together with a schedule identifying particulars for each named executive officer (filed as an exhibit to Form 10-Q for the quarter ended March 31, 1998 and is incorporated herein by reference) .29 Policy Management Systems Corporation Restricted Stock Ownership Plan (filed as an exhibit to Form 10-Q for the quarter ended September 30, 1998, and is incorporated herein by reference) .30 Form of Restricted Stock Award Agreement dated August 11, 1998 with Messrs. Berkeley, Feddersen, Palms, Sargent, Seibels and Trub (filed as an exhibit to Form 10-Q for the quarter ended September 30, 1998, and is incorporated herein by reference) .31 Employment Agreement with Michael W. Risley dated February 23, 1999, effective November 10, 1998 (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .32 Form of Restricted Stock Award Agreement dated March 1, 1999 with Messrs. Berkeley, Feddersen, Palms, Sargent, Seibels and Trub (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1999 and is incorporated herein by reference) .33 Form of Restricted Stock Award Agreement for named executive officers together with schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended March 31, 1999 and is incorporated herein by reference) .34 Stock Option/Non-Compete Form Agreement for named executive officers together with schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1999 and is incorporated herein by reference) .35 Stock Option/Non-Compete Form Agreement with Michael W. Risley dated May 11, 1999 (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1999 and is incorporated herein by reference) .36 Form of 1999 Bonus Plan for named executive officers together with schedule identifying particulars for each named executive officer (filed as an Exhibit to Form 10-Q for the quarter ended June 30, 1999 and is incorporated herein by reference) .37 Promissory Note dated July 21, 1999 between Policy Management Systems Corporation and First Union National Bank (filed as an Exhibit to Form 10-Q for the quarter ended September 30, 1999 and is incorporated herein by reference) .38 Modification Number One dated October 15, 1999 to the Promissory Note between Policy Management Systems Corporation and First Union National Bank dated July 21, 1999 (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .39 Modification Number Two dated October 28, 1999 to the Promissory Note between Policy Management Systems Corporation and First Union National Bank dated July 21, 1999 (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .40 Stock Option/Non-Compete Form Agreement dated May 11, 1999 for named executive officers together with schedule identifying particulars for each named executive officer (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .41 Stock Option/Non-Compete Form Agreement dated August 9, 1999 with Mr. Harald J. Karlsen (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .42 Stock Option/Non-Compete Form Agreement dated November 8, 1999 for named executive officers together with schedule identifying particulars for each named executive officer (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .43 Form of Restricted Stock Award Agreement dated February, 1999 for Mr. Michael D. Gantt (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .44 Change in Control Severance Pay Plan for Select Employees dated October 22, 1996 together with schedule identifying particulars for Michael D. Gantt and Harald J. Karlsen (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) .45 Term Loan Agreement between Policy Management Systems Corporation, the Guarantors Party, Bank of America, N.A. and other financial institutions in the amount of $70 million dated November 5, 1999 (filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference.) 21 SUBSIDIARIES OF THE REGISTRANT .1 Filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference. 23 CONSENTS OF EXPERTS AND COUNSEL .1 Consent of PricewaterhouseCoopers filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference. 27 FINANCIAL DATA SCHEDULES .1 1999 filed as an exhibit to Form 10-K for the year ended December 31, 1999, and is incorporated herein by reference. (EDGAR version only)