3 CHAR1\531974_ 3 CHAR1\531974_ 3 THIRD AMENDMENT TO TERM LOAN AGREEMENT This Amendment, dated as of April 24, 2000 (this "Amendment") is entered into by and among Policy Management Systems Corporation, a South Carolina corporation (the "Borrower"), the financial institutions parties to this Agreement (collectively, the "Banks"; individually, a "Bank") and Bank of America, N.A. (formerly known as Bank of America National Trust and Savings Association), as Agent (the "Agent"). RECITALS -------- The Borrower, the Agent and the Banks are parties to a Term Loan Agreement dated as of November 5, 1999, as amended by a First Amendment to Credit Agreement dated as of February 10, 2000, as amended by a Second Amendment to Term Loan Agreement dated as of March 30, 2000 (the "Credit Agreement") pursuant to which the Banks extended a term loan. Capitalized terms used and not otherwise defined or amended in this Amendment shall have the meanings respectively assigned to them in the Credit Agreement. The Borrower has requested that the Banks modify certain provisions of the Credit Agreement and the Banks have agreed to do so, all upon the terms and provisions and subject to the conditions hereinafter set forth. AGREEMENT --------- In consideration of the foregoing and the mutual covenants and agreement hereinafter set forth, the parties hereto mutually agree as follows: A. AMENDMENTS ---------- 1. Amendment of Section 1.1. (a) The definition of "Consolidated --------------------------- Adjusted Cash Flow" is hereby amended by adding the following sentence to the end thereof: For the purposes of Section 5.21 only, Consolidated Adjusted Cash Flow shall be measured on a quarterly basis. (b) The definition of "Consolidated Net Income" is hereby amended by adding the following sentence to the end thereof: For the purposes of Section 5.21 only, Consolidated Net Income shall be measured on a quarterly basis. 2. Amendment of Section 5.11. Section 5.11 of the Credit Agreement is ---------------------------- hereby amended and restated as follows: Leverage Ratio Leverage Ratio. The Borrower shall not be required to maintain - --------------- -------------- any certain Leverage Ratio at any time from March 31, 2000 through and including December 30, 2000. The Borrower will not permit the Leverage Ratio at any time from December 31, 2000 and thereafter, to exceed 2.5:1.0. 3. Addition of New Section 5.21. A new Section 5.21 is hereby added as ---------------------------- follows: SECTION 5.21. Consolidated Adjusted Cash Flow. ---------------------------------- Consolidated Adjusted Cash Flow. The Borrower will cause Consolidated Adjusted - --------------------------------- Cash Flow minus Capital Expenditures to equal or exceed the following amounts - - ----- for the quarterly period ending on each of the following dates: March 31, 2000, ($2,000,000), (ii) June 30, 2000, $15,000,000, and (iii) September 30, 2000, $30,000,000. B. REPRESENTATIONS AND WARRANTIES -------------------------------- The Borrower hereby represents and warrants to the Agent and Banks that: 1. After giving effect to this Amendment, no Event of Default specified in the Credit Agreement and no event which with notice or lapse of time or both would become such an Event of Default has occurred and is continuing; 2. After giving effect to this Amendment, the representations and warranties of the Borrower pursuant to the Credit Agreement are true on and as of the date hereof as if made on and as of said date; and 3. The making and performance by the Borrower of this Amendment have been duly authorized by all necessary corporate action. C. EFFECTIVENESS; CONDITIONS -------------------------- This Amendment will become effective as of March 31, 2000 upon execution by the Required Banks (the "Effective Date"). The Borrower shall provide to the Agent in form and substance satisfactory to the Agent, the following: 1. Execution of Counterparts of Amendment. The Agent shall have ------------------------------------------ received counterparts (or other evidence of execution, including telephonic message, satisfactory to the Agent) of this Amendment, which collectively shall have been duly executed on behalf of each of the Borrower, the Guarantors (other than Policy Management Systems Investments, Inc., whose executed counterpart shall not be required to be delivered to the Agent until April 30, 2000), the Banks and the Agent; 2. Other Items. The Agent shall have received such other documents, ------------ agreements or information which may be reasonably requested by the Agent. D. MISCELLANEOUS ------------- 1. This Amendment may be signed in any number of counterparts, each of which shall be an original, with same effect as if the signatures thereto and hereto were upon the same instrument. 2. Except as herein specifically amended, all terms, covenants and provisions of the Credit Agreement shall remain in full force and effect and shall be performed by the parties hereto according to its terms and provisions and all references therein or in the Exhibits shall henceforth refer to the Credit Agreement as amended by this Amendment. 3. This Amendment shall be governed by and construed in accordance with the laws of the State of New York. IN WITNESS WHEREOF, the parties hereto have executed and delivered this Amendment as of the date first written. POLICY MANAGEMENT SYSTEMS CORPORATION By:_/S/ Stephen G. Morrison -------------------------- Title: Executive Vice President -------------------------- and General Counsel --------------------- BANK OF AMERICA, N.A. By:/S/ Michael J. McKenney -------------------------- Title: Managing Director -------------------- WACHOVIA BANK, N.A. By:/S/Donald E. Sellers, Jr. ---------------------------- Title: Vice President ---------------- FIRST UNION NATIONAL BANK By:/S/Franklin M. Wesssinger --------------------------- Title: Senior Vice President ----------------------- ACKNOWLEDGED AND AGREED: POLICY MANAGEMENT SYSTEMS CORPORATION CYBERTEK CORPORATION PMSC LIMITED CYBERTEK SOLUTIONS, L.P. By: POLICY MANAGEMENT SYSTEMS CORPORATION; Its General Partner THE LEVERAGE GROUP By: /S/ Stephen G. Morrison -------------------------- Title: Secretary --------- BANK OF AMERICA, N.A. By:/S/ Michael J. McKenney -------------------------- Title: Managing Director -------------------- ACKNOWLEDGED AND AGREED: POLICY MANAGEMENT SYSTEMS INVESTMENTS, INC. By: /S/ Elizabeth Powers ------------------------ Title: President ---------