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                        SHAREHOLDER' AGREEMENT
  
  
  
                                among
  
  
                POLICY MANAGEMENT SYSTEMS CORPORTION,
  
                  GENERAL ATLANTIC PARTNERS 14, L.P.
  
  
                                 and
  
  
                      GAP COINVESTMENT PARTNERS
  
  
  
  
  
  
                      __________________________
  
                      Dated as of April 26, 1994
  
                      __________________________
  
  
  
  
  
  
                                                               
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                          TABLE OF CONTENTS
   
   
                                                                  Page
   
   
1.  Definitions. . . . . . . . . . . . . . . . . . . . . . . . . .   1
   
2.  Transfers of Capital Stock . . . . . . . . . . . . . . . . . .   4
    2.1  Right of First Offer. . . . . . . . . . . . . . . . . . .   4
    2.2  Right of First Offer in Respect of Proposed
            Transactions Under Rule 144. . . . . . . . . . . . . .   7
   
3.  Board of Directors . . . . . . . . . . . . . . . . . . . . . .   9
    3.1  General Atlantic Board Representative . . . . . . . . . .   9
   
4.  Voting and Stand-still Agreement . . . . . . . . . . . . . . .  10
    4.1  Term. . . . . . . . . . . . . . . . . . . . . . . . . . .  10
    4.2  Restrictions on Certain Actions by GAP 14 and
            GAP Coinvestment.. . . . . . . . . . . . . . . . . . .  10
    4.3  Stop Transfer Instructions. . . . . . . . . . . . . . . .  13
    4.4  Voting. . . . . . . . . . . . . . . . . . . . . . . . . .  13
   
5.  Representations and Warranties . . . . . . . . . . . . . . . .  14
    5.1  Representations and Warranties of GAP 14 and
            GAP Coinvestment . . . . . . . . . . . . . . . . . . .  14
    5.2  Representations and Warranties of the
            Company. . . . . . . . . . . . . . . . . . . . . . . .  16
    5.3  Indemnification.. . . . . . . . . . . . . . . . . . . . .  17
   
6.  Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . .  18
    6.1  Duration. . . . . . . . . . . . . . . . . . . . . . . . .  18
    6.2  Legend. . . . . . . . . . . . . . . . . . . . . . . . . .  18
    6.3  Successors and Assigns. . . . . . . . . . . . . . . . . .  18
    6.4  Notices . . . . . . . . . . . . . . . . . . . . . . . . .  19
    6.5  Severability. . . . . . . . . . . . . . . . . . . . . . .  20
    6.6  Counterparts. . . . . . . . . . . . . . . . . . . . . . .  20
    6.7  Entire Agreement. . . . . . . . . . . . . . . . . . . . .  20
    6.8  Amendments and Waivers. . . . . . . . . . . . . . . . . .  21
    6.9  Governing Law.. . . . . . . . . . . . . . . . . . . . . .  21
    6.10 Rules of Construction.. . . . . . . . . . . . . . . . . .  21
    6.11 Headings; References. . . . . . . . . . . . . . . . . . .  21
    6.12 Further Assurances. . . . . . . . . . . . . . . . . . . .  21
    6.13 Effectiveness . . . . . . . . . . . . . . . . . . . . . .  21
   
   
   
   
   
   
   
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                       SHAREHOLDERS' AGREEMENT
   
   
         SHAREHOLDERS' AGREEMENT, dated as of April 26,
   1994, by and among POLICY MANAGEMENT SYSTEMS CORPORATION, a
   South Carolina corporation  (the "Company"), GENERAL
   ATLANTIC PARTNERS 14, L.P., a Delaware limited partnership
   ("GAP 14"), and GAP COINVESTMENT PARTNERS, a New York
   general partnership ("GAP Coinvestment"). 
   
         Pursuant to a Stock Purchase Agreement, dated as
   of the date hereof, among GAP 14, GAP Coinvestment and
   INTERNATIONAL BUSINESS MACHINES CORPORATION, a New York
   corporation ("IBM") (the "Stock Purchase Agreement"), GAP 14
   and GAP Coinvestment have agreed to purchase in the
   aggregate 1,519,024 shares of common stock, par value $.01
   per share, of the Company ("Common Stock," and such
   1,519,024 shares of Common Stock are referred to herein as
   the "Purchased Common Stock") from IBM.  Simultaneously with
   or prior to such purchase, the Company acquired an
   additional 2,278,537 shares of Common Stock from IBM.
   
         As more fully provided for herein, GAP 14 and GAP
   Coinvestment have granted to the Company certain rights of
   first offer over the shares of capital stock of the Company
   owned by GAP 14 and GAP Coinvestment and their affiliates
   and associates and certain stand-still rights.  As partial
   consideration for the rights granted to the Company
   hereunder, GAP 14 and GAP Coinvestment have been granted the
   right to designate a director of the Company and certain
   other rights, in each case as more fully provided for
   herein.
   
         As further consideration for the obligations of
   GAP 14 and GAP Coinvestment hereunder, the Company has
   agreed to provide registration rights to GAP 14 and GAP
   Coinvestment, as provided for in the Registration Rights
   Agreement, dated as of date hereof, among GAP 14, GAP
   Coinvestment and the Company (the "Registration Rights
   Agreement").
   
         For good and valuable consideration, the receipt
   and sufficiency of which is hereby acknowledged, the parties
   hereto hereby agree as follows:
   
         1. Definitions.  As used herein, the following
   terms shall have the meanings set forth below:
   
         An "affiliate" of a Shareholder means any
   individual, partnership, corporation, group, trust or other
   entity that directly or indirectly through one or more
   intermediaries controls, is controlled by, or is under
   common control with, such Shareholder.  The affiliates of
   GAP 14 shall include, without limitation, (i) any general or
   limited partner of GAP 14, (ii) any current or former 
   
   
   
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   partner, controlling person, shareholder, director, officer
   or employee of such partner and (iii) any partnership,
   corporation, group or trust that directly or indirectly
   controls, or is controlled by, or is under common control
   with, a general or limited partner of GAP 14.  The parties
   agree and acknowledge that GAP Coinvestment is an affiliate
   of GAP 14 and that the partners of GAP Coinvestment are
   affiliates of GAP Coinvestment.
   
         An "associate" has the meaning assigned such term
   in Rule 12b-2 under the Exchange Act.
   
         "Beneficial owner" (including correlative forms of
   such term such as "beneficially own," "beneficial ownership"
   and "beneficially owned") has the meaning assigned such term
   in Rule 13d-3 under the Exchange Act.
   
         "Board" has the meaning assigned such term in
   Section 3.1 of this Agreement.
   
         "Business Day" means any day other than a Satur-
   day, Sunday or other day on which commercial banks in the
   City of New York are authorized or required by law or execu-
   tive order to close.
   
         "Common Stock" has the meaning assigned such term
   in the second paragraph of this Agreement.
   
         "Company" has the meaning assigned such term in
   the first paragraph of this Agreement.
   
         "Company Acceptance" has the meaning assigned such
   term in Section 2.2(b) of this Agreement.
   
         "Exchange Act" means the Securities Exchange Act
   of 1934, as amended.
   
         "IBM" has the meaning assigned such term in the
   second paragraph of this Agreement.
   
         "GAP 14" has the meaning assigned such term in the
   first paragraph of this Agreement.
   
         "GAP" has the meaning assigned such term in the
   first paragraph of this Agreement.
   
         "GASC" has the meaning assigned such term in
   Section 6.4(c) of this Agreement.
   
         "Offered Shares" has the meaning assigned such
   term in Section 2.1(a) of this Agreement.
   
   
   
   
   
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         "Person" means any individual, corporation,
   limited liability company, partnership, association, trust
   or other entity or organization.
   
         "Purchased Common Stock" has the meaning assigned
   such term in the second paragraph of this Agreement, and
   shall include any shares of capital stock of the Company or
   any successor or assign thereof (whether by merger,
   consolidation, sale of assets or otherwise) which may be
   issued in respect of, in exchange for or in substitution of
   shares of Purchased Common Stock and shall be appropriately
   adjusted for any stock splits, reverse stock splits, combi-
   nations, recapitalizations and the like occurring after the
   date hereof.
   
         "Registration Rights Agreement" has the meaning
   assigned such term in the fourth paragraph of this
   Agreement.
   
         "Rule 144 Price" has the meaning assigned such
   term in Section 2.2(b) of this Agreement.
   
         "Rule 144 Offered Shares" has the meaning assigned
   such term in Section 2.2(a) of this Agreement.
   
         "Rule 144 Shareholder" has the meaning assigned
   such term in Section 2.2(a) of this Agreement.
   
         "Rule 144 Shareholder Offer" has the meaning
   assigned such term in Section 2.2(a) of this Agreement.
   
         "Securities Act" means the Securities Act of 1933,
   as amended.
   
         "Selling Shareholder" has the meaning assigned
   such term in Section 2.1(a) of this Agreement.
   
         "Selling Shareholder Offer" has the meaning
   assigned such term in Section 2.1(a) of this Agreement.
   
         "Shareholder" means GAP 14, GAP Coinvestment and
   their respective successors and permitted assigns, to the
   extent provided for in Section 6.3 hereof.
   
         "Stock Purchase Agreement" has the meaning
   assigned such term in the second paragraph of this
   Agreement.
   
         "Successor" means any corporation or other entity
   succeeding to the Company, the majority of the voting shares
   or other voting interests of which are at the time of such 
   
   
   
   
   
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   succession beneficially owned by the shareholders of the
   Company.
   
         "Term" has the meaning assigned such term in
   Section 4.1 of this Agreement.
   
         "Total Voting Power" has the meaning assigned such
   term in Section 4.1 of this Agreement.
   
         "Voting Securities" has the meaning assigned such
   term in Section 4.1 of this Agreement.
   
   
         2. Transfers of Capital Stock.
   
            2.1    Right of First Offer.  
   
              (a)  If any Shareholder (a "Selling
   Shareholder") desires to sell, give, transfer, distribute,
   assign or otherwise dispose of all or any portion of the
   Purchased Common Stock (other than (i) to an affiliate of a
   Shareholder who has agreed with the Company in writing to be
   bound by the provisions of this Agreement, including without
   limitation, in connection with the termination or amendment
   of a Shareholder's partnership agreement (provided that the
   availability of the exception to the right of first offer
   provided by this clause (i) shall be subject to Section
   2.1(e)) or (ii) in a sale under Rule 144 under the
   Securities Act), then such Selling Shareholder shall first
   make a written offer (a "Selling Shareholder Offer") (for
   purposes of this Agreement, a request for registration
   pursuant to the Registration Rights Agreement shall be
   deemed to constitute a Selling Shareholder Offer) to sell,
   transfer or assign such shares of Purchased Common Stock
   (the "Offered Shares") to the Company.  The Selling
   Shareholder Offer shall state (i) the number of Offered
   Shares, (ii) the proposed cash sale price therefor and
   (iii) any other material terms and conditions of the Selling
   Shareholder Offer.  
   
         A Selling Shareholder Offer shall constitute an
   irrevocable offer by such Selling Shareholder to sell to the
   Company the Offered Shares at the proposed cash sale price
   in cash unless the closing does not occur for any reason
   whatsoever within 60 days following receipt of the Selling
   Shareholder Offer.  For purposes of this Section 2.1(a), the
   proposed cash sale price for any Purchased Common Stock
   which a Selling Shareholder desires to give or distribute to
   another Person (other than an affiliate acquiring pursuant
   to clause (i) of the first sentence of this Section 2.1(a)
   in a transaction exempt from the right of first offer
   provided in this Section 2.1) shall be deemed to be the 
   
   
   
   
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   closing price of the Common Stock on the principal exchange
   on which the Common Stock is listed on the day the Selling
   Shareholder Offer is received by the Company.
   
              (b)  Upon receipt of a Selling Shareholder
   Offer, the Company shall have the right to purchase, upon
   the terms and conditions of the Selling Shareholder Offer,
   all, but not less than all, of the Offered Shares, which
   right shall be exercisable by irrevocable written notice to
   the Selling Shareholder given within 5 Business Days after
   the Selling Shareholder Offer is received by the Company.
   
              (c)  The closing of any sale to the Company
   pursuant to this Section 2.1 shall be held at the principal
   office of the Company on the 30th Business Day after the
   Selling Shareholder Offer is received by the Company, or at
   such other time and place as the Company and the Selling
   Shareholder may agree upon; provided that if there is any
   litigation or governmental requirements relating to such
   purchase and sale, the closing date shall be postponed until
   a date not more than 10 days after the termination of such
   litigation or satisfaction of such governmental
   requirements.  At such closing, the Selling Shareholder
   shall deliver to the Company certificates representing the
   Offered Shares duly endorsed for transfer and accompanied by
   all requisite stock transfer taxes, and such Offered Shares
   shall be free and clear of any liens, claims, options,
   charges, encumbrances, or rights of others.  The Company
   shall deliver to the Selling Shareholder at the closing, by
   certified check or wire transfer, the purchase price for the
   Offered Shares being sold by the Selling Shareholder.  The
   Company and the Selling Shareholder shall execute such
   documents as are otherwise customary and appropriate.
   
              (d)  If the Company does not elect to pur-
   chase all of the Offered Shares as set forth above, then,
   during the 120 days following the date on which the Company
   shall cease to be entitled to elect to purchase the Offered
   Shares (or shall have waived in writing its right to do so),
   the Selling Shareholder may dispose of all, but not less
   than all, of the Offered Shares upon terms that, in the
   aggregate, are no more favorable to the purchaser thereof
   than those stated in the Selling Shareholder Offer.  If such
   disposition is not consummated within such 120 days, the
   restrictions provided for herein shall again become effec-
   tive.
   
                   (e)  Notwithstanding clause (i) of the
   second parenthetical contained in Section 2.1(a), any sale,
   gift, transfer, assignment or other disposition of shares of 
   
   
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   Purchased Common Stock to an affiliate of a Selling
   Shareholder shall be subject to the right of first offer
   provided for in this Section 2.1 if (i) such sale, transfer,
   assignment or other disposition is to occur prior to the
   third anniversary of this Agreement or (ii) prior to such
   sale, gift, transfer, assignment or other disposition, a
   total of ten transfers which were exempt from the right of
   first offer provided for in this Section 2.1 by virtue of
   clause (i) of the second parenthetical contained in Section
   2.1(a) were made.
   
              (f)  Notwithstanding the foregoing, not less
   than 15 days prior to any proposed sale by a Selling
   Shareholder of Voting Securities pursuant to this
   Section 2.1 constituting 1% or more of the Total Voting
   Power to any Restricted Person (as defined below) the
   Selling Shareholder shall give notice of the identity of
   such Restricted Person to the Company and the Company shall
   have the right, exercisable by delivery of a written
   election notice to the Selling Shareholder within 10 days of
   receipt of the notice from the Selling Shareholder of the
   proposed sale, to purchase all of the Offered Shares at the
   price specified in the Selling Shareholder's Offer.  If the
   Company fails to purchase the Offered Shares within such 10-
   day period, the Selling Shareholder shall be permitted to
   proceed with its or their sale to such Restricted Person in
   accordance with Section 2.1(d).  "Restricted Person" shall
   mean a person who is a material competitor of the Company or
   any material subsidiary of the Company.  The affiliates of
   GAP 14 and GAP Coinvestment shall not be deemed Restricted
   Persons by virtue of any ownership interest they may have in
   other companies.
   
              (g)  No transfer of Offered Shares to a third
   party (including, without limitation, any assignee of a
   party entitled to purchase such shares) pursuant to
   Section 2.1(d) shall be consummated or recorded in the
   Company's stock transfer books unless (i) the transferee of
   such Offered Shares shall have furnished the Company a
   written opinion of counsel reasonably satisfactory to
   counsel for the Company that the proposed transfer may be
   effected without registration under the Securities Act, and
   (ii) the transferee of such Offered Shares shall have
   furnished the Company a written instrument to the effect
   that (A) it is acquiring such shares for its own account,
   for investment, and not with a view to, or for sale in
   connection with, the distribution thereof, and (B) it
   understands that such shares have not been registered under
   the Securities Act by reason of their issuance in a
   transaction exempt from the requirements of the Securities
   Act and that such shares must be held indefinitely unless a 
   
   
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   subsequent disposition thereof is registered under the
   Securities Act or is exempt from such requirements.
   
              (h)  Any underwriters participating in a
   distribution of Voting Securities beneficially owned by a
   Selling Shareholder or its affiliates or associates pursuant
   to this Agreement, including without limitation any
   distribution referred to in Section 2.1(a) hereof, shall use
   all reasonable efforts to effect as wide a distribution as
   is reasonably practicable, and in no event shall any sale
   (other than a sale to underwriters making such a
   distribution) of shares of Voting Securities be made
   knowingly to any Person (including its affiliates or
   associates and any group in which that Person or its
   affiliates or associates shall be a member if the Selling
   Shareholder or such underwriters know of the existence of
   such a group or affiliate or associate) that, after giving
   effect to such sale, would beneficially own Voting
   Securities representing three percent (3%) or more of the
   Total Voting Power.  The Selling Shareholder shall use
   reasonable best efforts to secure the agreement of the
   underwriters, in connection with any underwritten offerings
   of its Voting Securities, to comply with the foregoing.
   
            2.2    Right of First Offer in Respect of
   Proposed Transactions Under Rule 144.  
   
              (a)  If, during any given 30-day period, any
   Shareholder (a "Rule 144 Shareholder") contemplates the sale
   of all or any portion of the Purchased Common Stock
   beneficially owned by the Rule 144 Shareholder in a sale
   under Rule 144 under the Securities Act, then, at least five
   Business Days before the commencement of such period, the
   Rule 144 Shareholder shall notify the Company in writing
   that it is contemplating the sale of shares of Purchased
   Common Stock in such manner and the maximum number of such
   shares that the Rule 144 Shareholder contemplates the sale
   of during such 30-day period; provided, however that the
   Rule 144 Shareholder shall not give such notice more than
   once during any 30-day period.  If the Rule 144 Shareholder
   thereafter decides to sell shares of Purchased Common Stock,
   such Rule 144 Shareholder shall first make a written offer
   (a "Rule 144 Shareholder Offer") to sell such shares of
   Purchased Common Stock (the "Rule 144 Offered Shares") to
   the Company.  The Rule 144 Shareholder Offer shall be
   provided to the Company no later that 4:30 p.m., local time,
   on the Business Day preceding such contemplated sale and
   shall set forth the number of shares of Rule 144 Offered
   Shares.
   
                   (b)  Upon receipt of the Rule 144
   Shareholder Offer, the Company shall have the right to 
   
   
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   purchase all or any portion of the Rule 144 Offered Shares
   at the closing price of the Common Stock on the principal
   exchange on which the Common Stock is listed on the date on
   which such notice is given (the "Rule 144 Price"), which
   right shall be exercisable by written notice to the Rule 144
   Shareholder (the "Company Acceptance") given by 8:00 a.m.
   local time on the Business Day immediately following the
   Business Day on which the Rule 144 Shareholder Offer is
   received.
   
              (c)  If the Company Acceptance is delivered
   by the Company to the Rule 144 Shareholder in accordance
   with the preceding paragraph, the closing of the sale of the
   Rule 144 Offered Shares to be sold to the Company shall be
   held at the principal office of the Company on or before the
   first Business Day following the date on which bond
   settlements are made by brokers in the ordinary course for
   bonds sold on the date of the Company Acceptance or at such
   time and place as the Company and the Rule 144 Shareholder
   shall agree upon.  At such closing, the Rule 144 Shareholder
   shall deliver to the Company certificates representing such
   Rule 144 Offered Shares, duly endorsed for transfer and
   accompanied by all requisite stock transfer taxes, and such
   Rule 144 Offered Shares shall be free and clear of any
   liens, claims, options, charges, encumbrances, or rights of
   others.  The Company shall deliver at the closing, by
   certified check or wire transfer, the Rule 144 Price
   multiplied by the number of Rule 144 Offered Shares
   purchased by the Company.  The Company and the Rule 144
   Shareholder shall execute such documents as are otherwise
   customary and appropriate.
   
              (d)  If the Company does not elect to
   purchase all of the Rule 144 Offered Shares, or fails to
   deliver the Company Acceptance in accordance with Section
   2.2(b) above, then, during the ten Business Days following
   the date on which the Rule 144 Notice was given, the Rule
   144 Shareholder may dispose of the Rule 144 Offered Shares
   which the Company has elected not to purchase in one or more
   market transactions under Rule 144 under the Securities Act. 
   If such disposition is not consummated within such ten
   Business Days, the restrictions provided for herein shall
   again become effective.
   
              (e)  Failure by the Company to exercise its
   right to purchase Rule 144 Shares held by the Selling
   Shareholder pursuant to this Section 2.2 shall not affect
   the Company's right to purchase Rule 144 Shares pursuant to
   this Section 2.2 in any subsequent instance.
   
              (f)  Section 2.2(a) through (e) shall be
   unavailable to the Shareholders during any period in which 
   
   
   
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   the conditions contained in Rule 144 have not been
   satisfied.  The Shareholders acknowledge that the conditions
   contained in Rule 144, including Section (c)(1) thereof have
   not been satisfied as of the date hereof.  The Shareholders
   agree to be bound by the requirements of Rule 144 applicable
   to "affiliates" as defined therein as long as they meet the
   definition of "affiliates" set forth therein.
   
   
         3. Board of Directors.
   
            3.1    General Atlantic Board Representative.  
   
              (a)  The Company shall use its reasonable
   best efforts to cause the Board of Directors of the Company
   (the "Board") to promptly, but in no event later than
   15 Business Days after the effective date hereof, appoint a
   designee of GAP 14 and GAP Coinvestment to fill a vacancy on
   the Board (which GAP 14 and GAP Coinvestment agrees shall be
   Steven A. Denning or another general partner of the general
   partner of GAP 14 reasonably acceptable to the Company). 
   The Company represents and warrants that on the date of such
   appointment there shall be a vacancy on the Board. 
   Thereafter, for so long as GAP 14 and GAP Coinvestment and
   their affiliates and associates shall together beneficially
   own shares of capital stock of the Company representing at
   least 5% of the Total Voting Power of the Company, and
   subject to the further provisions hereof, the Company's
   nominating committee (or any other committee exercising a
   similar function) shall recommend to the Board that such
   individual be included in the slate of nominees recommended
   by the Board to shareholders for election as a director at
   each annual meeting of shareholders of the Company at which
   directors of the class of which the nominee of GAP 14 and
   GAP Coinvestment is a member are elected, commencing with
   the next annual meeting of shareholders after the effective
   date hereof.
   
              (b)  Notwithstanding the provisions of this
   Section 3.1, GAP 14 and GAP Coinvestment shall not be
   entitled to designate any individual to the Board if such
   designation would result in any violation of applicable law
   or order.  The Company shall not be obligated to elect to
   its Board any individual who would cause or be reasonably
   likely to cause the Company to be unable in any material
   respect to conduct its business.  If any such individual has
   been designated by GAP 14 and GAP Coinvestment and rejected
   by the Company, GAP 14 and GAP Coinvestment shall be
   permitted to designate a substitute designee for such
   individual in accordance with this Section 3.1.  
   
   
   
   
   
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         4. Voting and Stand-still Agreement.
   
            4.1    Term.  The term (the "Term") of the
   obligations set forth in this Article 4 shall commence on
   the date hereof and shall continue until the date on which
   the Voting Power of the Voting Securities, on a fully
   diluted basis, beneficially owned by GAP 14 and GAP
   Coinvestment and their affiliates and associates shall
   represent less than 1.5% of the Total Voting Power.  For the
   purposes of this Agreement (i) the term "Voting Securities"
   shall mean any securities entitled to vote generally in the
   election of directors of the Company or any Successor, or
   any direct or indirect rights or options to acquire any such
   securities or any securities convertible or exercisable into
   or exchangeable for such securities, (ii) the term "Voting
   Power" shall mean the voting power in the general election
   of directors of the Company, and (iii) the term "Total
   Voting Power" shall mean the total combined Voting Power of
   all of the Voting Securities then outstanding.  For purposes
   of this Article 4, in the event that GAP 14 or GAP
   Coinvestment, an affiliate or associate of GAP 14 or GAP
   Coinvestment is, or has a representative or designee who is,
   a member of the Board of Directors or other governing entity
   of a corporation, partnership or other entity, a rebuttable
   presumption shall be created that such corporation,
   partnership or other entity is controlled by GAP 14 or GAP
   Coinvestment or such affiliate and is an affiliate of GAP 14
   or GAP Coinvestment.
   
            4.2    Restrictions on Certain Actions by
   GAP 14 and GAP Coinvestment.  
   
              (a)  During the Term, GAP 14 and GAP
   Coinvestment will not, and will cause each of its affiliates
   and associates not to, singly or as part of a partnership,
   limited partnership, syndicate or other group (as those
   terms are used in Section 13(d)(3) of the Exchange Act),
   directly or indirectly:
   
                   (i)  acquire, offer to acquire, or agree
   to acquire, directly or indirectly, by purchase, gift or
   otherwise, any Voting Securities if, as a result of such
   acquisition, GAP 14 and GAP Coinvestment and their
   affiliates and associates would beneficially own in excess
   of (A) at any time that the Company's directors' and
   officers' liability insurance excludes claims in respect of
   any director that is an affiliate of the beneficial owner of
   15% or more of the Voting Securities, 14.99% of the Total
   Voting Power or (B) at any other time, 19.99% of the Total
   Voting Power; 
   
   
   
   
   
   
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                   (ii) make, or in any way participate in
   any "solicitation" of "proxies" to vote (as such terms are
   defined in Rule 14a-1 under the Exchange Act), solicit any
   consent or communicate with or seek to advise or influence
   any person or entity with respect to the voting of any
   Voting Securities or become a "participant" in any "election
   contest" (as such terms are defined or used in Rule 14a-11
   under the Exchange Act) with respect to the Company;
   
                   (iii)  form, join or encourage the
   formation of, any "person" or "group" within the meaning of
   Section 13(d)(3) of the Exchange Act with respect to any
   Voting Securities provided that this Section 4.2(a)(iii)
   shall not prohibit any such arrangement solely among GAP 14
   and any of its wholly-owned subsidiaries;
   
                   (iv) deposit any Voting Securities into
   a voting trust or subject any such Voting Securities to any
   arrangement or agreement with respect to the voting thereof,
   provided that this Section 4.2(a)(iv) shall not prohibit any
   such arrangement solely among GAP 14 and GAP Coinvestment
   and any of their wholly-owned subsidiaries;
   
                   (v)  initiate, propose or otherwise
   solicit stockholders for the approval of one or more
   stockholder proposals with respect to the Company as
   described in Rule 14a-8 under the Exchange Act, or induce or
   attempt to induce any other person to initiate any
   stockholder proposal;
   
                   (vi) except for this Agreement, seek
   election to or seek to place a representative on the Board
   or, except with the approval of the Board, seek the removal
   of any member of the Board;
   
                   (vii) except with the approval of the
   Board, call or seek to have called any meeting of the
   stockholders of the Company;
   
                   (viii) except through their
   representative on the Board, otherwise act, directly or
   indirectly, alone or in concert with others, to seek to
   control, disrupt or influence the Board, policies or affairs
   of the Company (including by means of providing or arranging
   financing or providing financial advisory services for any
   proposal or action referred to in this Section 4.2), except
   with the approval of the Board;
   
                   (ix) sell or otherwise transfer in any
   manner any Voting Securities to any "person" (within the
   meaning of Section 13(d)(3) of the Exchange Act) who 
   
   
   
    14
   
   
   beneficially owns, or who as a result of such sale or
   transfer will beneficially own, more than three percent (3%)
   of any class of Voting Securities or who, without the
   approval of the Board, has proposed a business combination
   or similar transaction with, or a change of control of, the
   Company or who has proposed a tender offer for Voting
   Securities or who has discussed the possibility of proposing
   a business combination or similar transaction with, or a
   change in control of, the Company with GAP 14 or GAP
   Coinvestment or any of their respective affiliates or
   associates;
   
                   (x)  solicit, propose, seek to effect,
   negotiate with or provide any information to any other party
   with respect to, or make any statement or proposal, whether
   written or oral, to the Board or any director or officer of
   the Company or otherwise make any public announcement or
   proposal whatsoever with respect to, the Company, including,
   without limitation, a merger, exchange offer or liquidation
   of the Company's assets, or any restructuring,
   recapitalization or similar transaction with respect to the
   Company;
   
                   (xi) instigate or encourage any third
   party to do any of the foregoing, including any statement or
   proposal that is conditioned on or would require the Company
   to waive the benefit of or amend any provision hereof, or
   assist, participate in, facilitate, encourage any effort or
   attempt by any person to do or seek to do any of the
   foregoing;
   
                   (xii) request the Company (or its
   directors, officers, employees or agents), directly or
   indirectly, to amend or waive any provision of this Section
   4.2(a) or otherwise seek any modification to or waiver of
   any of GAP 14's, GAP Coinvestment's or their affiliates' or
   associates' agreements or obligations under this Section
   4.2(a); or
                   (xiii) encourage or render advice to or
   make any recommendation or proposal to any person or other
   entity to engage in any of the actions covered by this
   Section 4.2(a).
   
              (b)  If, as a result of any repurchase of
   Voting Securities by the Company, the percentage of Total
   Voting Power to be held by a Shareholder together with its
   affiliates and associates would exceed the percentage of
   Total Voting Power permitted to be held by such Shareholder
   and its affiliates and associates pursuant to clause (A) or
   (B) of Section 4.2(a)(i) above, as applicable, such
   Shareholder shall, and shall cause each of its affiliates
   and associates to, sell to the Company (x) its pro rata 
   
   
   
    15
   
   
   portion of the total number of Voting Securities
   representing such excess to be repurchased by the Company or
   (y) any percentage of the total number of Voting Securities
   to be offered to the Company by such Shareholder and its
   affiliates and associates as they and the Company shall each
   agree.  Such Voting Securities shall be offered to the
   Company at a price per share equal to the average of the
   closing price of the Common Stock of the Company on the
   principal exchange on which such class of stock is then
   listed for the ten trading days preceding the date on which
   the requirement to make such offer to sell arose.  If any of
   the Shareholders or any of its affiliates or associates
   beneficially owns or acquires any Voting Securities in
   violation of this Agreement, such Voting Securities shall be
   disposed of to persons who are not affiliates or associates
   thereof but only in compliance with the provisions of this
   Section 4.2; provided, however, that the Company may also
   pursue any other available remedy to which it may be
   entitled as a result of such violation.  Nothing contained
   in this Agreement shall prohibit GAP 14 or GAP Coinvestment
   or any of their affiliates or associates from selling shares
   of Common Stock to the Company in any Company-initiated
   share tender.
   
            4.3    Stop Transfer Instructions.  The
   certificates representing the Purchased Common Stock shall
   have placed thereon a legend evidencing the foregoing
   restrictions.  Each Shareholder consents to the entry of a
   stop transfer order with respect to any purported transfer
   of Purchased Common Stock or Voting Securities in
   contravention of the restrictions contained in this
   Agreement.
   
            4.4    Voting.  During the Term, whenever a
   Shareholder or any of its affiliates or associates shall
   have the right to vote such Voting Securities, it shall and
   shall cause its affiliates and associates to (a) be present,
   in person or represented by proxy, at all shareholder
   meetings of the Company so that all Voting Securities
   beneficially owned by it and its affiliates and associates
   shall be counted for the purpose of determining the presence
   of a quorum at such meetings, and (b) vote or cause to be
   voted, or consent with respect to, all Voting Securities
   beneficially owned by it and its affiliates and associates
   in the manner recommended by the Board, except that during
   any period or at any time when there shall be in full force
   and effect a valid order or judgment of a court of competent
   jurisdiction or a ruling, pronouncement or requirement of
   the New York Stock Exchange, Inc. (the "NYSE") to the effect
   that the foregoing provision of this Section 4.4 is invalid,
   void, unenforceable or not in accordance with NYSE policy,
   then, such Shareholder shall, and shall cause its affiliates 
   
   
   
    16
   
   
   and associates to, if so requested by the Board, vote or
   cause to be voted all of its Voting Securities beneficially
   owned by it and its affiliates and associates in the same
   proportion as the votes cast by or on behalf of all the
   other holders of the Company's Voting Securities.
   
   
         5. Representations and Warranties.
   
            5.1    Representations and Warranties of GAP 14
   and GAP Coinvestment.  Each of GAP 14 and GAP Coinvestment
   hereby represents, warrants and covenants to the Company as
   follows:
   
              (a)  Organization and Good Standing.  GAP 14
   is a limited partnership duly organized, validly existing
   and in good standing under the laws of the State of
   Delaware.  GAP Coinvestment is a general partnership duly
   organized and validity existing under the laws of the State
   of New York.
   
              (b)  Authority; Execution and Delivery, etc. 
   Each of GAP 14 and GAP Coinvestment has full power and
   authority to enter into this Agreement and to perform its
   obligations in accordance with the terms hereof.  The
   execution, delivery and performance of this Agreement have
   been duly authorized by each of GAP 14 and GAP Coinvestment
   and no other actions on the part of GAP 14 or GAP
   Coinvestment are required.  This Agreement has been duly
   executed and delivered by each of GAP 14 and GAP
   Coinvestment and constitutes the legal, valid and binding
   obligation of each of GAP 14 and GAP Coinvestment,
   enforceable against it in accordance with its terms. 
   
              (c)  Consents, No Conflicts, etc.  Neither
   the execution and delivery of this Agreement, the
   consummation by GAP 14 or GAP Coinvestment of the
   transactions contemplated hereby, nor compliance by GAP 14
   or GAP Coinvestment with any of the provisions hereof will
   (with or without the giving of notice or the passage of
   time) (i) violate or conflict with any provision of the
   general or limited partnership agreement (or equivalent
   organizational documents) of GAP 14 or GAP Coinvestment or
   any agreement, instrument, judgment, decree, statute or
   regulation applicable to GAP 14 or GAP Coinvestment or any
   assets or properties of GAP 14 or GAP Coinvestment, (ii)
   violate any order, writ, injunction, decree, statute, rule
   or regulation applicable to GAP 14 or GAP Coinvestment, or
   any of the respective assets or properties of GAP 14 or GAP
   Coinvestment, or (iii) require the consent, approval,
   permission or other authorization of or by, or designation,
   declaration, filing, registration or qualification with, any 
   
   
   
    17
   
   
   court, arbitrator or governmental, administrative or self-
   regulatory authority or any other third party whatsoever
   other than disclosure of the transactions contemplated
   hereby in the filings of GAP 14, GAP Coinvestment or in the
   filings of either of their respective affiliates, pursuant
   to the federal securities laws and the rules of any stock
   exchange on which the securities of GAP 14, GAP Coinvestment
   or any of their respective affiliates are listed.
         
              (d)  Litigation.  There is no litigation,
   proceeding, labor dispute, arbitral action or government
   investigation pending or, so far as known to GAP 14 or GAP
   Coinvestment, threatened against GAP 14 or GAP Coinvestment
   with respect to this Agreement which if adversely determined
   could prohibit or prevent GAP 14 or GAP Coinvestment from
   consummating the transactions contemplated hereby.  There
   are no decrees, injunctions or orders of any court or
   governmental department or agency outstanding against GAP 14
   or GAP Coinvestment.
   
              (e)  No Brokers.  Neither GAP 14 nor GAP
   Coinvestment has entered into and neither will enter into
   any agreement, arrangement or understanding with any person
   or firm which will result in the obligation of the Company
   to pay any finder's fee, brokerage commission or similar
   payment in connection with the transactions contemplated
   hereby.  Each of GAP 14 and GAP Coinvestment agrees to
   indemnify and hold the Company harmless from and against any
   and all claims, liabilities or obligations with respect to
   any finder's fees, brokerage commissions or similar payments
   asserted by any person on the basis of any act or statement
   alleged to have been made by GAP 14 or GAP Coinvestment.
   
              (f)  Access to Information.  Each of GAP 14
   and GAP Coinvestment acknowledges that it has been furnished
   access to the business records of the Company and such
   additional information as it has requested in order that it
   make an informed decision regarding the transactions
   contemplated hereby and the acquisition of the Purchased
   Common Stock and has been given the opportunity to meet with 
   representatives of the Company and to have them answer
   questions regarding the Company's affairs and condition. 
   Each of GAP 14 and GAP Coinvestment is an experienced and
   sophisticated participant in transactions of the kind
   contemplated hereby, is capable of evaluating the merits and
   risks of transactions of the kind contemplated hereby, is
   experienced in the evaluation of enterprises such as the
   Company and has undertaken such investigation and evaluated
   such information regarding the Company as it has deemed
   necessary to make an informed and intelligent decision with
   respect to the execution and performance of this Agreement
   and the acquisition of the Purchased Common Stock.  Each of 
   
   
   
    18
   
   
   GAP 14 and GAP Coinvestment acknowledges that the Company
   makes no representation and warranty as to the Company's
   financial condition, results of operations, business, assets
   or prospects, except as set forth in Section 5.2(e) hereof. 
   Each of GAP 14 and GAP Coinvestment is acquiring the
   Purchased Common Stock for investment only and not with a
   view to the distribution of the Purchased Common Stock or
   any interest therein.
   
   
            5.2    Representations and Warranties of the
   Company.  The Company hereby represents, warrants and
   covenants to GAP 14 and GAP Coinvestment as follows:
   
              (a)  Organization and Good Standing. The
   Company is a corporation duly organized, validly existing
   and in good standing under the laws of the State of South
   Carolina.
   
              (b)  Authority; Execution and Delivery, etc. 
   The Company has full power and authority to enter into this
   Agreement and the Registration Rights Agreement and to
   perform its obligations in accordance with the terms hereof
   and thereof.  The execution, delivery and performance of
   this Agreement and the Registration Rights Agreement have
   been duly authorized by the Company and no other actions on
   the part of the Company are required.  This Agreement and
   the Registration Rights Agreement have been duly executed
   and delivered by the Company and constitute the legal, valid
   and binding obligation of the Company, enforceable against
   the Company in accordance with their respective terms except
   for Section 8 of the Registration Rights Agreement, as to
   which no representation is made. 
   
              (c)  Consents, No Conflicts, etc.  Neither
   the execution and delivery of this Agreement nor the
   Registration Rights Agreement, the consummation by the
   Company of the transactions contemplated hereby and thereby,
   nor compliance by the Company with any of the provisions
   hereof or thereof will (with or without the giving of notice
   or the passage of time) (i) violate or conflict with any
   provision of the Articles of Incorporation or By-Laws of the
   Company or any agreement, instrument, judgment, decree,
   statute or regulation applicable to the Company or any
   assets or properties of the Company, (ii) violate any order,
   writ, injunction, decree, statute, rule or regulation
   applicable to the Company or any assets or properties of the
   Company or (iii) require the consent, approval, permission
   or other authorization of or by, or designation,
   declaration, filing, registration or qualification with, any
   court, arbitrator or governmental, administrative or self-
   regulatory authority or any other third party whatsoever, 
   
   
    19
   
   
   other than disclosure of the transactions contemplated
   hereby in the Company's filings pursuant to the federal
   securities laws and the rules of any stock exchange on which
   the Common Stock is listed except, in the case of clauses
   (i), (ii) and (iii) above, for Section 8 of the Registration
   Rights Agreement, as to which no representation is made.
         
              (d)  Litigation.  There is no litigation,
   proceeding, labor dispute, arbitral action or government
   investigation pending or, so far as known to the Company,
   threatened against the Company with respect to the
   transactions contemplated by this Agreement or the
   Registration Rights Agreement which if adversely determined
   could prohibit or prevent the Company from consummating the
   transactions contemplated hereby or thereby.  There are no
   decrees, injunctions or orders of any court or governmental
   department or agency outstanding against the Company with
   respect to the transactions contemplated hereby or by the
   Registration Rights Agreement.
   
              (e)  Accuracy of Disclosure.  To the best
   knowledge of the Company, all of the information provided to
   GAP 14 and GAP Coinvestment in connection with the
   transactions contemplated hereby, by the Stock Purchase
   Agreement and by the Registration Rights Agreement is true
   and accurate in all material respects; provided, that, the
   Company does not make any representations or warranties as
   to the truth, completeness or accuracy of any projections or
   other forward-looking information provided to GAP 14 and/or
   GAP Coinvestment or any financial statements in respect of
   any financial period of the Company that are to be restated.
   
              (f)  No Brokers.  The Company has not entered
   into and will not enter into any agreement, arrangement or
   understanding with any person or firm which will result in
   the obligation of GAP 14 or GAP Coinvestment to pay any
   finder's fee, brokerage commission or similar payment in
   connection with the transactions contemplated hereby.  The
   Company agrees to indemnify and hold GAP 14 or GAP
   Coinvestment harmless from and against any and all claims,
   liabilities or obligations with respect to any finder's
   fees, brokerage commissions or similar payments asserted by
   any person on the basis of any act or statement alleged to
   have been made by the Company.
   
   
            5.3    Indemnification.  
   
            The representations and warranties of the
   parties made in this Agreement will survive for a period
   ending on the first anniversary of the date of this
   Agreement.
   
   
   
   
   
    20
   
              (a)  The Company agrees to indemnify, defend
   and hold harmless the Shareholders from and against all
   losses, liabilities, damages and deficiencies, based upon,
   arising out of, or otherwise in respect of, any inaccuracy
   in or any breach of any representation or warranty contained
   in Section 5.2 of this Agreement.
   
              (b)  The Shareholders agree to indemnify,
   defend and hold harmless the Company from and against all
   losses, liabilities, damages and deficiencies based upon,
   arising out of, or otherwise in respect of, any inaccuracy
   in or any breach of any representation or warranty contained
   in Section 5.1 of this Agreement.
   
   
         6. Miscellaneous.
   
            6.1    Duration.  This Agreement shall continue
   in full force and effect until terminated by mutual
   agreement between the Company and the Shareholders or until
   the signatories hereto and each of the Persons who has
   agreed in writing to be bound hereby cease to beneficially
   own shares of capital stock of the Company.
   
            6.2    Legend.  Each certificate representing
   shares of capital stock acquired from the Company by any
   Shareholder shall, for as long as this Agreement is
   effective, bear the legend set forth below (or such other
   legend deemed to be appropriate by the Company and counsel
   to the Shareholder beneficially owning the shares of capital
   stock represented by such certificate):
   
    "The securities represented by this Certificate
       have not been registered under the Securities Act
       of 1933, as amended, and are subject to a
       Shareholders' Agreement, dated as of April 26,
       1994, and may not be sold, assigned, transferred,
       pledged or otherwise disposed of except in
       compliance with applicable law and such
       Shareholders' Agreement."
   
            6.3    Successors and Assigns.  This Agreement
   shall inure to the benefit of and be binding upon the
   successors and "permitted assigns" of the Company.  For
   purposes of this Agreement, permitted assigns means the
   signatories hereto and each of the Persons who has agreed in
   writing to be bound by the provisions hereof.  This
   Agreement shall inure to the benefit of and be binding upon
   (i) the successors of GAP 14, GAP Coinvestment and their
   respective affiliates and (ii) the permitted assigns of
   GAP 14, GAP Coinvestment and their respective affiliates to
   the extent that the assignee is an affiliate of such 
   
   
   
    21
   
   
   assignor.  Except as expressly otherwise provided herein,
   this Agreement may not be assigned by any party hereto
   without the prior written consent of the other parties
   hereto.
   
            6.4    Notices.
   
              (a)  All notices and other communications
   hereunder shall be in writing and shall be deemed given if
   telecopied or delivered personally or mailed by registered
   or certified mail (return receipt requested) to the
   following address (or at such other address as shall be
   specified by like notice; provided, that, notice of a change
   of address shall be effective only upon receipt thereof):
   
              (i)  if to GAP 14 or GAP Coinvestment:
  
                   General Atlantic Service Corporation
                   125 East 56th Street
                   New York, New York  10022
                   Attention:  Steven A. Denning
                   Telephone:  (212) 888-9191
                   Facsimile:  (212) 644-8339
  
              with a copy to: 
  
                   Paul, Weiss, Rifkind, Wharton & Garrison
                   1285 Avenue of the Americas
                   New York, New York 10019-6064
                   Attention:  Matthew Nimetz, Esq.
                   Telephone:  (212) 373-3000
                   Facsimile:  (212) 757-3990
  
               (ii) if to the Company (two copies):
  
                   Policy Management Systems Corporation
                   One PMS Center
                   Blythewood, South Carolina  29016
                   Attention:  President; General Counsel
                   Telephone:  (803) 735-4000
                   Facsimile:  (803) 735-5560
  
              with a copy to:
  
                   Dewey Ballantine
                   1301 Avenue of the Americas
                   New York, New York 10019
                   Attention:  Robert C. Myers, Esq.
                   Telephone:  (212) 259-8000
                   Facsimile:  (212) 259-6333
  
  
  
   22
  
             (iii) if to any other Shareholder, at 
                   its address as it appears on the
                   transfer books of the Company.
  
              (b)  Any notice given by telecopier or
  delivered personally shall be deemed to have been received
  by the recipient thereof on the day delivered if actually
  received during normal business hours on a Business Day;
  otherwise, such notice shall be deemed received on the next
  following Business Day if actually received on such day. 
  All other notices in accordance herewith shall be effective
  on the day actually received by the Company.  Any party
  hereto may, by notice to the other parties hereto, change
  its address for receipt of notices hereunder.
  
              (c)  GAP 14 and GAP Coinvestment each hereby
  designates General Atlantic Service Corporation ("GASC") as
  its representative to receive any notice hereunder and to
  communicate with the Company on its behalf.  The Company
  hereby acknowledges the designation of GASC as the repre-
  
  sentative of each of GAP 14 and GAP Coinvestment for
  purposes of this Section 6.4.  Any notice given by the
  Company to GASC shall be deemed given to the Shareholder to
  whom it is addressed, and any notice given to the Company by
  GASC on behalf either GAP 14 and GAP Coinvestment shall have
  the same effect as if given to the Company by such
  Shareholder.
  
            6.5    Severability.  If any one or more of the
  provisions contained herein, or the application thereof in
  any circumstance, is held invalid, illegal or unenforceable
  in any respect for any reason, the validity, legality and
  enforceability of any such provision in every other respect
  and of the remaining provisions hereof shall not be in any
  way impaired, it being intended that all of the rights and
  privileges of the Shareholders shall be enforceable to the
  fullest extent permitted by law.
  
            6.6    Counterparts.  This Agreement may be
  executed simultaneously in one or more counterparts, each of
  which shall be deemed an original, but all of which together
  shall constitute one and the same instrument.
  
            6.7    Entire Agreement.  This Agreement
  embodies the entire agreement and understanding of the
  parties hereto in respect of the subject matter contained
  herein.  There are no restrictions, promises, warranties,
  covenants or understandings, other than those set forth or
  referred to herein.  This Agreement supersedes all prior
  agreements and understandings between the parties with
  respect to such subject matter.
  
  
  
  
   23
  
  
            6.8    Amendments and Waivers.  Except as
  otherwise provided herein, the provisions of this Agreement
  may not be amended, modified or supplemented, and waivers or
  consents to departures from the provisions hereof may not be
  given unless such amendment, modification, supplement or
  waiver has been consented to in writing by the Company and
  the holders of a majority of the Voting Securities held of
  record by the Shareholders.
  
            6.9    Governing Law.  This Agreement shall be
  governed by and construed in accordance with the laws of the
  State of South Carolina applicable to agreements made and to
  be performed entirely within such State, without regard to
  the principles of conflicts of law of such State.
  
            6.10   Rules of Construction.  Unless the
  context otherwise requires, "or" is not exclusive, and
  references to sections or subsections refer to sections or
  subsections of this Agreement.
  
            6.11   Headings; References.  The headings
  appearing in this Agreement are for convenience of reference
  only and shall not affect the interpretation of this Agree-
  
  ment.  Except as otherwise indicated herein, all references
  herein to Sections refer to the Sections contained in this
  Agreement.
  
            6.12   Further Assurances.  Each of the parties
  shall execute such documents and perform such further acts
  as may be reasonably required or desirable to carry out or
  to perform the provisions of this Agreement.
  
            6.13   Effectiveness.  This Agreement shall be
  effective upon the purchase of the Purchased Common Stock by
  GAP 14 and GAP Coinvestment pursuant to the Stock Purchase
  Agreement, and if such purchase does not occur on or before
  September 30, 1994, this Agreement shall terminate and be of
  no force or effect.
  


   24
  


         IN WITNESS WHEREOF, the undersigned have duly
  executed this Agreement as of the date first above written.
  
              POLICY MANAGEMENT SYSTEMS CORPORATION
  
  
              By: _________________________________
                   G. Larry Wilson
                   Chairman, President and Chief 
                   Executive Officer 
  
  
              GENERAL ATLANTIC PARTNERS 14, L.P.
  
              By: GENERAL ATLANTIC PARTNERS
                  Its General Partner
  
  
              By: _________________________________
                   Steven A. Denning
                   Managing General Partner 
  
  
              GAP COINVESTMENT PARTNERS
  
  
              By: __________________________________
                   Steven A. Denning   
                   Managing Partner