SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) [X] Annual report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934 for the fiscal year ended 1996 or [ ] Transition report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from ____________ to______________. Commission file number 1-10254 TOTAL SYSTEM SERVICES, INC. (Exact Name of Registrant as specified in its charter) Georgia 58-1493818 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 1200 Sixth Avenue, Columbus, Georgia 31901 (Address of principal executive offices) (Zip Code) (Registrant's telephone number, including area code) (706) 649-2204 Securities registered pursuant to Section 12(b) of the Act: Title of each class Name of each exchange on which registered - --------------------------- ----------------------------------------- Common Stock, $.10 Par Value New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: NONE Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements for the past 90 days. YES X NO___________ ----------- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] As of February 12, 1997, 129,289,680 shares of the $.10 par value common stock of Total System Services, Inc. were outstanding, and the aggregate market value of the shares of $.10 par value common stock of Total System Services, Inc. held by non-affiliates was approximately $554,512,500 (based upon the closing per share price of such stock on said date.) Portions of the 1996 Annual Report to Shareholders of Registrant are incorporated in Parts I, II, III and IV of this report. Portions of the Proxy Statement of Registrant dated March 13, 1997 are incorporated in Part III of this report. Registrant's Documents Incorporated by Reference Part Number and Item Document Incorporated Number of Form 10-K by Reference Into Which Incorporated - ------------------------------- ----------------------- Pages 18 through 25, 30 through Part I, Item 1, Business 33, and 37 of Registrant's 1996 Annual Report to Shareholders Pages 30 through 34, and 37 of Part I, Item 2, Properties Registrant's 1996 Annual Report to Shareholders Page 37 of Registrant's 1996 Part I, Item 3, Legal Annual Report to Shareholders Proceedings Page 39 of Registrant's 1996 Part II, Item 5, Market Annual Report to Shareholders for Registrant's Common Equity and Related Stock- holder Matters Page 17 of Registrant's 1996 Part II, Item 6, Selected Annual Report to Shareholders Financial Data Pages 18 through 25 of Registrant's Part II, Item 7, Management's 1996 Annual Report to Shareholders Discussion and Analysis of Financial Condition and Results of Operations Pages 26 through 39 Part II, Item 8, Financial of Registrant's 1996 Annual Statements and Supplementary Report to Shareholders Data Pages 2 through 4, 6 and 7, and 18 Part III, Item 10, of Registrant's Proxy Directors and Executive Statement in connection with Officers of the Registrant the Annual Meeting of Shareholders to be held on April 14, 1997 Pages 7 through 10, and 13 and 14 Part III, Item 11, of Registrant's Proxy Statement Executive Compensation in connection with the Annual Meeting of Shareholders to be held on April 14, 1997 Page 5, and 15 through 17 of Part III, Item 12, Security Registrant's Proxy Ownership of Certain Statement in connection with the Beneficial Owners and Annual Meeting of Management Shareholders to be held on April 14, 1997 Pages 13 through 15, and 17 and 18 Part III, Item 13, of Registrant's Proxy Statement in Certain Relationships connection with the Annual Meeting and Related Transactions of Shareholders to be held on April 14, 1997 and pages 32 and 33 of Registrant's 1996 Annual Report to Shareholders Pages 26 through 38 of Registrant's Part IV, Item 14, Exhibits, 1996 Annual Report to Shareholders Financial Statement Schedules and Reports on Form 8-K Cross Reference Sheet Item No. Caption Page No. Part I 1. Business 2. Properties 3. Legal Proceedings 4. Submission of Matters to a Vote of Security Holders Part II 5. Market for Registrant's Common Equity and Related Stockholder Matters 6. Selected Financial Data 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 8. Financial Statements and Supplementary Data 9. Changes In and Disagreements With Accountants on Accounting and Financial Disclosure Part III 10. Directors and Executive Officers of the Registrant 11. Executive Compensation 12. Security Ownership of Certain Beneficial Owners and Management 13. Certain Relationships and Related Transactions Part IV 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K Item 1. Business. Business. Established in 1983 as an outgrowth of an on-line accounting and bankcard data processing system developed for Columbus Bank and Trust Company(R), Total System Services, Inc.(sm) ("TSYS(R)") is now one of the world's largest credit, debit, commercial, and private-label card processing companies. Based in Columbus, Georgia, and traded on the New York Stock Exchange under the symbol "TSS," TSYS provides a comprehensive on-line system of data processing services marketed as THE TOTAL SYSTEM(sm), servicing issuing institutions throughout the United States, Puerto Rico, Canada and Mexico, representing more than 79 million cardholder accounts. TSYS provides card production, domestic and international clearing, statement preparation, customer service support, merchant accounting, and management support. Synovus Financial Corp.(R), an $8.6 billion asset, multi-financial services company, owns 80.7 percent of TSYS. TSYS has four wholly owned subsidiaries: (1) Columbus Depot Equipment Company(sm) ("CDEC (sm)"), which sells and leases computer related equipment associated with TSYS' bankcard data processing services and bank data processing services provided by an affiliate; (2) Mailtek, Inc.(sm) ("Mailtek"), which provides full-service direct mail production services and offers data processing, list management, laser printing, computer output microfiche, card embossing, encoding and mailing services; (3) Lincoln Marketing, Inc.(sm) ("LMI"), which provides correspondence, fulfillment, telemarketing, data processing and mailing services; and (4) Columbus Productions, Inc.(sm) ("CPI"), which provides full-service commercial printing and related services. TSYS also holds a 49% equity interest in a joint venture company named Total System Services de Mexico, S.A. de C.V.("TSM"), which provides credit card related processing services to Mexican banks, and a 50% interest in Vital Processing Services L.L.C., a joint venture with Visa U.S.A. that combines the front-end authorizations and back-end accounting and settlement processing of financial and nonfinancial institutions and their merchant customers. Service Marks. TSYS owns a family of service marks containing the name Total System, and the federally registered service marks TSYS and TS2, to which TSYS believes strong customer identification attaches. TSYS also owns service marks associated with its subsidiaries. Management does not believe the loss of such marks would have a material impact on the business of TSYS. Major Customers. A significant amount of TSYS' revenues are derived from certain major customers who are processed under long-term contracts. For the year ended December 31, 1996, AT&T Universal Card Services Corp. and NationsBank accounted for 17.6% and 11.9%, respectively, of TSYS' total revenues. As a result, the loss of one of TSYS' major customers could have a material adverse effect on TSYS' financial condition and results of operations. - ------------------------------------ Synovus Financial Corp., Synovus, Columbus Bank and Trust Company and CB&T are federally registered service marks of Synovus Financial Corp. Total System Services, Inc., "THE TOTAL SYSTEM," Columbus Depot Equipment Company, CDEC, Lincoln Marketing, Inc., Mailtek, Inc. and Columbus Productions, Inc. are service marks of Total System Services, Inc. TSYS and TS2 are federally registered service marks of Total System Services, Inc. 1 Competition. TSYS encounters vigorous competition in providing bankcard data processing services from several different sources. The national market in third party bankcard data processors is presently being provided by approximately five vendors. TSYS believes that it is the second largest third party bankcard processor in the United States. In addition, TSYS competes against software vendors which provide their products to institutions which process in-house. TSYS is presently encountering, and in the future anticipates continuing to encounter, substantial competition from bankcard associations, data processing and bankcard computer service firms and other such third party vendors located throughout the United States. TSYS' major competitor in the bankcard data processing industry is First Data Resources, Inc., a wholly owned subsidiary of First Data Corporation, which is headquartered in Omaha, Nebraska, and provides bankcard data processing services, including authorization and data entry services. The principal methods of competition between TSYS and First Data Resources are price and the type and quality of services provided. Certain other subsidiaries of First Data Corporation also compete with TSYS. In addition, there are a number of other companies which have the necessary financial resources and the technological ability to develop or acquire products and, in the future, to provide services similar to those being offered by TSYS. Regulation and Examination. TSYS is subject to being examined, and is indirectly regulated, by the Office of the Comptroller of the Currency, the Federal Reserve Board ("Board"), the Federal Deposit Insurance Corporation, the Office of Thrift Supervision, the National Credit Union Administration, and the various state financial regulatory agencies which supervise and regulate the banks, savings institutions and credit unions for which TSYS provides bankcard data processing services. Matters reviewed and examined by these federal and state financial institution regulatory agencies have included TSYS' internal controls in connection with its present performance of bankcard data processing services, and the agreements pursuant to which TSYS provides such services. On January 4, 1990, the Federal Reserve Bank of Atlanta approved Synovus' indirect retention of its ownership of TSYS through Columbus Bank and Trust Company ("CB&T") and TSYS is now subject to direct regulation by the Board. TSYS was formed with the prior written approval of, and is subject to regulation and examination by, the Department of Banking and Finance of the State of Georgia as a subsidiary of CB&T and is authorized to engage in only those activities which CB&T itself is authorized to engage in directly, which includes the bankcard and other data processing services presently being provided by TSYS. As TSYS and its subsidiaries operate as subsidiaries of CB&T, they are subject to regulation by the Federal Deposit Insurance Corporation. Employees. As of February 28, 1997, TSYS had 2,664 full-time employees and 94 part-time employees. See the "Financial Review" Section on pages 18 through 25 and Note 1, Note 4 and Note 10 of Notes to Consolidated Financial Statements on pages 30 through 32, page 33, and page 37 of TSYS' 1996 Annual Report to Shareholders which are specifically incorporated herein by reference. 2 Item 2. Properties. TSYS owns its 73,000 square foot South Center located at 1000 Fifth Avenue, Columbus, Georgia 31901, and owns its 60,000 square foot Annex Building located at 420 10th Street, Columbus, Georgia 31901. TSYS also owns a warehouse facility, various other tracts of real estate located near or adjacent to its South Center and Annex Building which are used for parking and/or future expansion needs, and leases additional office space in Columbus, Georgia, Atlanta, Georgia, and Jacksonville, Florida. The approximately 32,000 square foot Columbus Depot, located at 1200 Sixth Avenue, Columbus, Georgia 31901, which is owned by TSYS and is on the National Register of Historic Places, houses TSYS' executive offices and several corporate divisions. TSYS also owns a 252,000 square foot production center which is located on a 40.4 acre tract of land in north Columbus, Georgia. Primarily a production center, this facility houses TSYS' primary data processing computer operations, statement preparation, mail handling, microfiche production and purchasing, as well as other related operations. Additional space will be added to this facility in 1997 to house TSYS' card production services. During 1995, TSYS purchased a 110,000 square foot building on a 23-acre site in Columbus, Georgia, to accommodate current and future office space needs. On March 7, 1996, TSYS announced its plans to purchase approximately 50 acres in downtown Columbus, Georgia, on which it will begin building a campus-like complex for its corporate headquarters in 1997. All properties owned and leased by TSYS are in good repair and suitable condition for the purposes for which they are used. In addition to its real property, TSYS owns and/or leases a substantial amount of computer equipment. See Note 1, Note 2, Note 3, Note 4, Note 6 and Note 10 of Notes to Consolidated Financial Statements on pages 30 through 33, page 34, and page 37 of TSYS' 1996 Annual Report to Shareholders which are specifically incorporated herein by reference. Item 3. Legal Proceedings. See Note 10 of Notes to Consolidated Financial Statements on page 37 of TSYS' 1996 Annual Report to Shareholders which is specifically incorporated herein by reference. Item 4. Submission of Matters to a Vote of Security Holders. None. 3 Item 5. Market for Registrant's Common Equity and Related Stockholder Matters. The "Quarterly Financial Data, Stock Price, Dividend Information" Section which is set forth on page 39 of TSYS' 1996 Annual Report to Shareholders is specifically incorporated herein by reference. On January 3, 1994, TSYS issued 404,492 shares of its $.10 par value common stock ("TSYS Common Stock") to CB&T in exchange for all 98,360 of the issued and outstanding shares of $5.00 par value common stock of CPI, which existed as a wholly owned subsidiary of CB&T. On November 6, 1995, TSYS issued 4,156 shares of TSYS Common Stock to an individual for no monetary consideration in connection with his employment by TSYS. On January 28, 1994 and January 29, 1996, TSYS issued 46,816 and 21,978 shares, respectively, to the two former shareholders of Mailtek. These shares were issued pursuant to the Acquisition Agreement between TSYS, Mailtek and the shareholders of Mailtek pursuant to which TSYS purchased all 10,000 of the issued and outstanding shares of $.05 par value common stock of Mailtek on July 15, 1992. All of the shares of TSYS Common Stock referenced above were issued pursuant to the exemption from registration set forth in Section 4(2) of the Securities Act of 1933 as they were issued to a limited number of persons. Item 6. Selected Financial Data. The "Selected Financial Data" Section which is set forth on page 17 of TSYS' 1996 Annual Report to Shareholders is specifically incorporated herein by reference. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations. The "Financial Review" Section which is set forth on pages 18 through 25 of TSYS' 1996 Annual Report to Shareholders, which includes the information encompassed within "Management's Discussion and Analysis of Financial Condition and Results of Operations," is specifically incorporated herein by reference. Item 8. Financial Statements and Supplementary Data. The "Quarterly Financial Data, Stock Price, Dividend Information" Section, which is set forth on page 39, and the "Consolidated Balance Sheets, Consolidated Statements of Income, Consolidated Statements of Shareholders' Equity, Consolidated Statements of Cash Flows, Notes to Consolidated Financial Statements and Report of Independent Auditors" Sections, which are set forth on pages 26 through 38 of TSYS' 1996 Annual Report to Shareholders are specifically incorporated herein by reference. 4 Item 9. Changes In and Disagreements With Accountants on Accounting and Financial Disclosure. None. Item 10. Directors and Executive Officers of the Registrant. The "ELECTION OF DIRECTORS - Information Concerning Number and Classification of Directors and Nominees" Section which is set forth on pages 2 and 3, the "ELECTION OF DIRECTORS - Information Concerning Directors and Nominees for Class II Directors - General Information" Section which is set forth on pages 3 and 4, the "ELECTION OF DIRECTORS - Executive Officers" Section which is set forth on pages 6 and 7, and the "SECTION 16(a) Beneficial Ownership Reporting Compliance" Section which is set forth on page 18 of TSYS' Proxy Statement in connection with the Annual Meeting of Shareholders of TSYS to be held on April 14, 1997 are specifically incorporated herein by reference. Item 11. Executive Compensation. The "EXECUTIVE COMPENSATION - Summary Compensation Table; Stock Option Exercises and Grants; Compensation of Directors; Change in Control Arrangements; and Compensation Committee Interlocks and Insider Participation" Sections which are set forth on pages 7 through 10, and pages 13 and 14 of TSYS' Proxy Statement in connection with the Annual Meeting of Shareholders of TSYS to be held on April 14, 1997 are specifically incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management. The "ELECTION OF DIRECTORS - Information Concerning Directors and Nominees for Class II Directors - TSYS Common Stock Ownership of Directors and Management" Section which is set forth on page 5, the "RELATIONSHIPS BETWEEN TSYS, SYNOVUS, CB&T AND CERTAIN OF SYNOVUS' SUBSIDIARIES - Beneficial Ownership of TSYS Common Stock by CB&T" Section which is set forth on page 15, and the "RELATIONSHIPS BETWEEN TSYS, SYNOVUS, CB&T AND CERTAIN OF SYNOVUS' SUBSIDIARIES - - Synovus Common Stock Ownership of Directors and Management" Section which is set forth on pages 15 through 17 of TSYS' Proxy Statement in connection with the Annual Meeting of Shareholders of TSYS to be held on April 14, 1997 are specifically incorporated herein by reference. Item 13. Certain Relationships and Related Transactions. The "EXECUTIVE COMPENSATION - Compensation Committee Interlocks and Insider Participation" Section which is set forth on pages 13 and 14, "EXECUTIVE COMPENSATION - Transactions with Management" Section which is set forth on page 14, the "RELATIONSHIPS BETWEEN TSYS, SYNOVUS, CB&T AND CERTAIN OF SYNOVUS' SUBSIDIARIES - Beneficial Ownership of TSYS Common Stock by CB&T" Section which is set forth on page 15, the "RELATIONSHIPS BETWEEN TSYS, 5 SYNOVUS, CB&T AND CERTAIN OF SYNOVUS' SUBSIDIARIES - Interlocking Directorates of TSYS, Synovus and CB&T" Section which is set forth on page 15, and the "RELATIONSHIPS BETWEEN TSYS, SYNOVUS, CB&T, AND CERTAIN OF SYNOVUS' SUBSIDIARIES - - Bankcard Data Processing Services Provided to CB&T and Certain of Synovus' Subsidiaries; Other Agreements Between TSYS, Synovus, CB&T and Certain of Synovus' Subsidiaries" Section which is set forth on pages 17 and 18 of TSYS' Proxy Statement in connection with the Annual Meeting of Shareholders of TSYS to be held on April 14, 1997 are specifically incorporated herein by reference. See also Note 2 of Notes to Consolidated Financial Statements on pages 32 and 33 of TSYS' 1996 Annual Report to Shareholders which is specifically incorporated herein by reference. Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K. (a) 1. Financial Statements The following Consolidated Financial Statements of TSYS are specifically incorporated by reference from pages 26 through 38 of TSYS' 1996 Annual Report to Shareholders to Item 8, Part II, Financial Statements and Supplementary Data. Consolidated Balance Sheets - December 31, 1996 and 1995. Consolidated Statements of Income - Years Ended December 31, 1996, 1995 and 1994. Consolidated Statements of Shareholders' Equity - Years Ended December 31, 1996, 1995 and 1994. Consolidated Statements of Cash Flows - Years Ended December 31, 1996, 1995 and 1994. Notes to Consolidated Financial Statements. Report of Independent Auditors. 2. Index to Financial Statement Schedules The following report of independent auditors and consolidated financial statement schedule of Total System Services, Inc. are included: Report of Independent Auditors. Schedule II - Valuation and Qualifying Accounts - Years Ended December 31, 1996, 1995 and 1994. All other schedules are omitted because they are inapplicable 6 or the required information is included in the Notes to Consolidated Financial Statements. 3. Exhibits Exhibit Number Description 3.1 Articles of Incorporation of Total System Services, Inc. ("TSYS"), as amended, incorporated by reference to Exhibit 3.1 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1990, as filed with the Commission on March 19, 1991. 3.2 Bylaws of TSYS. 10. EXECUTIVE COMPENSATION PLANS AND ARRANGEMENTS 10.1 Director Stock Purchase Plan of TSYS, incorporated by reference to Exhibit 10.1 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.2 Group "Y" Key Executive Restricted Stock Bonus Plan of TSYS, incorporated by reference to Exhibit 10.2 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.3 1985 Key Employee Restricted Stock Bonus Plan of TSYS, incorporated by reference to Exhibit 10.3 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.4 1990 Key Employee Restricted Stock Bonus Plan of TSYS, incorporated by reference to Exhibit 10.4 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.5 Total System Services, Inc. 1992 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.5 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.6 Excess Benefit Agreement of TSYS, incorporated by reference to Exhibit 10.6 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.7 Wage Continuation Agreement of TSYS, incorporated by 7 reference to Exhibit 10.7 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.8 Incentive Bonus Plan of Synovus Financial Corp. in which executive officers of TSYS participate, incorporated by reference to Exhibit 10.8 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.9 Agreement in connection with use of aircraft, incorporated by reference to Exhibit 10.9 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the Commission on March 18, 1993. 10.10 Split Dollar Insurance Agreement of TSYS, incorporated by reference to Exhibit 10.10 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1993, as filed with the Commission on March 22, 1994. 10.11 Synovus Financial Corp. 1994 Long-Term Incentive Plan in which executive officers of TSYS participate, incorporated by reference to Exhibit 10.11 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1994, as filed with the Commission on March 9, 1995. 10.12 Synovus Financial Corp. Executive Bonus Plan in which executive officers of TSYS participate, incorporated by reference to Exhibit 10.12 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1995, as filed with the Commission on March 19, 1996. 10.13 Change of Control Agreements for executive officers of TSYS, incorporated by reference to Exhibit 10.13 of TSYS' Annual Report on Form 10-K for the fiscal year ended December 31, 1995, as filed with the Commission on March 19, 1996. 10.14 Stock Option Agreement of Samuel A. Nunn. 11.1 Statement re Computation of Per Share Earnings. 13.1 Certain specified pages of TSYS' 1996 Annual Report to Shareholders which are specifically incorporated herein by reference. 8 20.1 Proxy Statement for the Annual Meeting of Shareholders of TSYS to be held on April 14, 1997, certain pages of which are specifically incorporated herein by reference. 21.1 Subsidiaries of Total System Services, Inc. 23.1 Independent Auditor' Consent. 24.1 Powers of Attorney contained on the signature pages of the 1996 Annual Report on Form 10-K. 27.1 Financial Data Schedule (for SEC use only). 99.1 Annual Report on Form 11-K for the Total System Services, Inc. Employee Stock Purchase Plan for the year ended December 31, 1996 (to be filed as an amendment hereto within 120 days of the end of the period covered by this report.) 99.2 Annual Report on Form 11-K for the Total System Services, Inc. Director Stock Purchase Plan for the year ended December 31, 1996 (to be filed as an amendment hereto within 120 days of the end of the period covered by this report.) (b) Reports on Form 8-K On September 20, 1996, TSYS filed a Form 8-K with the Commission in connection with the announcement of its expectation that earnings for 1996 would exceed current analysts' estimates by approximately 10%. TSYS\TSYS96.10K 9 Report of Independent Auditors The Board of Directors Total System Services, Inc. Under date of January 22, 1997, we reported on the consolidated balance sheets of Total System Services, Inc. and subsidiaries as of December 31, 1996 and 1995, and the related consolidated statements of income, shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 1996, as contained in the Total System Services, Inc. 1996 Annual Report to Shareholders. These consolidated financial statements and our report thereon are incorporated by reference in the Total System Services, Inc. Annual Report on Form 10-K for the year 1996. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related financial statement schedule in Item 14(a)2. The financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion on this financial statement schedule based on our audits. In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. /s/KPMG Peat Marwick LLP KPMG PEAT MARWICK LLP Atlanta, Georgia January 22, 1997 Total System Services, Inc. Schedule II Valuation and Qualifying Accounts __________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________ Additions ________________________ Charged to Balance at Charged to other Balance at beginning costs and accounts-- Deductions-- end of Description of period expenses describe describe period __________________________________________________________________________________________________________________________ Year ended December 31, 1994: (16,347)<F1> Allowance for doubtful accounts $ 815,073 - - (542,958)<F2> $ 255,768 ======= ======= ======= ======== ======== Year ended December 31, 1995: Allowance for doubtful accounts $ 255,768 509,500 - (50,894)<F1> $ 714,374 ======= ======= ======= ======== ======== Year ended December 31, 1996: Allowance for doubtful accounts $ 714,374 94,500 - (104,392)<F1> $ 704,482 ======= ======= ======= ======== ======== <FN> - -------------------- <F1> Accounts deemed to be uncollectible and written off during the year. <F2> Reversal of provision for bad debt expense to adjust allowance for doubtful accounts to appropriate amounts. </FN> SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, Total System Services, Inc. has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. TOTAL SYSTEM SERVICES, INC. (Registrant) March 20, 1997 By:/s/Richard W. Ussery ----------------------------------- Richard W. Ussery, Chairman and Principal Executive Officer POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints James H. Blanchard, Richard W. Ussery and Philip W. Tomlinson, and each of them, his true and lawful attorney(s)-in-fact and agent(s), with full power of substitution and resubstitution, for him and in his name, place and stead, in any and all capacities, to sign any or all amendments to this report and to file the same, with all exhibits and schedules thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorney(s)-in-fact and agent(s) full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes as he might or could do in person, hereby ratifying and confirming all that said attorney(s)-in-fact and agent(s), or their substitute(s), may lawfully do or cause to be done by virtue hereof. Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, this report has been signed by the following persons in the capacities and on the dates indicated. /s/James H. Blanchard Date: March 20, 1997 - ------------------------------------------------ James H. Blanchard, Director and Chairman of the Executive Committee /s/Richard W. Ussery Date: March 20, 1997 - ------------------------------------------------ Richard W. Ussery, Chairman of the Board and Principal Executive Officer /s/Philip W. Tomlinson Date: March 20, 1997 - -------------------------------------------------- Philip W. Tomlinson, President and Director /s/James B. Lipham Date: March 20, 1997 - ------------------------------------------------- James B. Lipham, Executive Vice President, Treasurer, Principal Accounting and Financial Officer /s/William A. Pruett Date: March 20, 1997 - ------------------------------------------------- William A. Pruett, Executive Vice President /s/M. Troy Woods Date: March 20, 1997 - ------------------------------------------------- M. Troy Woods, Executive Vice President /s/Griffin B. Bell Date: March 20, 1997 - ------------------------------------------------- Griffin B. Bell, Director /s/Richard Y. Bradley Date: March 20, 1997 - ------------------------------------------------- Richard Y. Bradley, Director /s/Gardiner W. Garrard, Jr., Date: March 20, 1997 - ------------------------------------------------- Gardiner W. Garrard, Jr., Director /s/John P. Illges, III Date: March 20, 1997 - ------------------------------------------------- John P. Illges, III, Director /s/Mason H. Lampton Date: March 20, 1997 - ------------------------------------------------- Mason H. Lampton, Director /s/Samuel A. Nunn Date: March 20, 1997 - ------------------------------------------------- Samuel A. Nunn, Director /s/H. Lynn Page Date: March 20, 1997 - ------------------------------------------------- H. Lynn Page, Director /s/W. Walter Miller, Jr. Date: March 20, 1997 - ------------------------------------------------- W. Walter Miller, Jr., Director /s/William B. Turner Date: March 20, 1997 - ------------------------------------------------- William B. Turner, Director /s/George C. Woodruff, Jr. Date: March 20, 1997 - ------------------------------------------------- George C. Woodruff, Jr., Director /s/James D. Yancey Date: March 20, 1997 - ------------------------------------------------- James D. Yancey, Director filings/tss\confo.sig