UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                   -----------

                                    FORM 10-K

              Annual Report Pursuant to Section 13 or 15(d) of the
                        Securities Exchange Act of 1934

     For the Fiscal Year Ended December 31, 2000 Commission File No. 0-19301

                                   -----------

                     Communication Intelligence Corporation

             (Exact name of registrant as specified in its charter)

           Delaware                                       94-2790442
           --------                                       ----------
 (State or other jurisdiction of                      (I.R.S. Employer
  incorporation or organization)                      Identification No.)


  275 Shoreline Drive, Suite 500
  Redwood Shores, California        (650) 802-7888                94065
  --------------------------        --------------                -----
    (Address of principal       (Registrant's telephone         (Zip Code)
     executive offices)       number, including area code)


           Securities registered pursuant to Section 12(g) of the Act:

                          Common Stock, $.01 par value
                          ----------------------------
                                (Title of Class)

        Indicate by check mark whether the  registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.

Yes X   No
   ---    ----

        Indicate by check mark if disclosure of  delinquent  filers  pursuant to
Item 405 of Regulation S-K is not contained  herein,  and will not be contained,
to the best of  registrant's  knowledge,  in  definitive  proxy  or  information
statements  incorporated  by  reference  into  Part III of this Form 10-K or any
amendment to this Form 10-K.

        The aggregate  market value of the voting stock  (Common  Stock) held by
non-affiliates  of  the  registrant  as of  March  28,  2001  was  approximately
$101,645,435 based on the closing sale price of $1.125 on such date, as reported
by the Nasdaq SmallCap Market.

   The number of shares of Common Stock  outstanding as of March 28, 2001
was 90,351,498.

   A list of Exhibits to this Annual  Report on Form 10-K begins on page 23 .



                     COMMUNICATION INTELLIGENCE CORPORATION

                           ANNUAL REPORT ON FORM 10-K

                      FOR THE YEAR ENDED DECEMBER 31, 2000

                                TABLE OF CONTENTS
                                                                          Page

PART I...............................................................        3
Item 1. Business.....................................................        3
Item 2. Properties...................................................       12
Item 3. Legal Proceedings............................................       13
Item 4. Submission of Matters to a Vote of Security Holders..........       13
PART II..............................................................       13
Item 5. Market For Registrant's Common Equity and Related
        Stockholder Matters..........................................       13
Item 6. Selected Financial Data......................................       14
Item 7. Management's Discussion and Analysis of Financial Condition
        and results of Operations....................................       15
Item 8. Financial Statements and Supplementary Data..................       21
Item 9. Changes in and Disagreements with Accountants on Accounting
PART III.............................................................       22
Item 10. Directors and Executive Officers of the Registrant..........       22
Item 11. Executive Compensation......................................       22
Item 12. Security Ownership of Certain Beneficial
         Owners and Management.......................................       22
Item 13. Certain Relationships and Related Transactions..............       22
PART IV..............................................................       23
Item 14. Exhibits, Financial Statement Schedules, and
         Reports on Form 8-K.........................................       23

- -----------

CIC(R)   and  its  logo,   Handwriter(R),   Jot(R),   InkTools(R),   Sign-it(R),
WordComplete(R)  and  INKshrINK(R)  are  registered  trademarks  of the Company.
HRS(TM),  InkSnap(TM),  PenX(TM),  QuickNotes(TM),   RecoEcho(TM),  Sign-On(TM),
Speller(TM)  and  iSign(TM)  are  trademarks  of the Company.  Applications  for
registration  of various  trademarks are pending in the United  States,  France,
Germany,  Italy,  Japan,  Spain and the United  Kingdom.  The Company intends to
register its  trademarks  generally  in those  jurisdictions  where  significant
marketing of its products will be undertaken in the foreseeable future.

Certain  statements  contained  in this  Annual  Report on Form 10-K,  including
without limitation,  statements containing the words "believes",  "anticipates",
"hopes",  "intends",  "expects",  and other words of similar import,  constitute
"forward looking" statements within the meaning of the Private Litigation Reform
Act of 1995. Such statements involve known and unknown risks,  uncertainties and
other  factors  which  may  cause  actual  events  to  differ   materially  from
expectations.   Such  factors   include  the   following:   (1)   technological,
engineering,  quality control or other  circumstances which could delay the sale
or  shipment  of  products;  (2)  economic,  business,  market  and  competitive
conditions in the software  industry and  technological  innovations which could
affect the Company's  business;  (3) the Company's  ability to protect its trade
secrets  or  other  proprietary  rights,  operate  without  infringing  upon the
proprietary   rights  of  others  or  prevent  others  from  infringing  on  the
proprietary  rights  of the  Company;  and (4)  general  economic  and  business
conditions and the availability of sufficient financing.

                                       2

                                     PART 1

Item 1. Business

General

     Communication  Intelligence  Corporation  (the  "Company"  or "CIC") is the
global  leader in  biometric  electronic  signature  verification  and a leading
supplier of natural input  software  solutions  aimed at emerging,  fast growth,
large  potential  markets  such  as  e-commerce,   corporate  security,   mobile
voice/Internet  devices including  smartphones/communicators,  PDAs, webpads and
the Palm OS aftermarket.  CIC is headquartered in Redwood Shores, California and
has a joint  venture,  Communication  Intelligence  Computer  Corporation,  Ltd.
("CICC" or the "Joint Venture"),  in Nanjing,  China.  Industry leaders who have
chosen to license CIC's  technologies  include;  Charles  Schwab & Co.,  Compaq,
Ericsson, EDS, Fujitsu, Legend, Microsoft,  Mitsubishi,  National Semiconductor,
Siebel Systems, and Symbian.

     The Company's core software  technologies include multilingual hand writing
recognition systems (Jot(R) and the Handwriter  Recognition System,  referred to
as   HRS(TM)),   electronic   signature,   biometric   signature   verification,
cryptography, electronic ink capture tools (InkTools(TM),  Sign-it(R), iSign(TM)
and  Sign-on(TM)),  and  operating  system  extensions  that  enable  pen  input
(PenX(TM)).  Other consumer and original equipment manufacturer ("OEM") products
include electronic notetaking  (QuickNotes(TM),  and InkSnap(TM)) and predictive
text input  (WordComplete(R)).  CIC's products are designed to increase the ease
of use, functionality and security of electronic devices with a primary focus on
wireless  Internet  and  information  devices  such as  smartphones,  electronic
organizers ("PDAs") and portable web browsers.

     In 2000, the Company's fourth quarter revenue increased 25% to $2.3 million
compared to $1.8 million for the fourth  quarter of the prior year,  and revenue
increased  12% for the year 2000 to $7.3 million as compared to $6.5 million for
1999. CIC achieved  profitability for the first time in its history with back to
back quarterly profitability for the third and fourth quarters of 2000.

     These results reflect CIC's  objective of profitable  growth and a strategy
that focuses its biometric  signature  verification and natural input technology
on emerging, rapid growth applications for e-commerce, and mobile voice/Internet
devices  such  as   smartphones/communicators,   PDAs,   webpads  and  the  Palm
aftermarket.

Enterprise Revenues

     Triggered  by the  signing  of the E-Sign  Bill in 2000 and the  passage of
similar  legislation making electronic  signatures legally binding, in virtually
every major economy in the world, the revolution towards automating transactions
in signature  intensive  industries  began.  The  Company's  Enterprise  related
revenue  increased over the prior year, $1.7 million versus  $38,000.  The above
growth  reflects  focused  direct CIC sales  efforts  leveraging  the  Company's
biometric  electronic  signature  software  products,  and in some cases working
closely with its strategic and channel partners,  on signature  dependent market
segments including  financial  services,  insurance,  government and healthcare.
Mitigating the legal risk associated with electronic  signatures,  combined with
the   socially   acceptable/non-intrusive   nature  of   biometric   handwritten
e-signature  solutions,  has allowed the benefits of this technology to become a
business  reality;  doing  transactions  at the  speed  of the  Internet  with a
estimated  tenfold  reduction  in cost at a higher  level of  security  than the
traditional handwritten signature.

Enterprises that chose to license our technology include the following:



    Licensee               Product(s) licensed        Application of Products
- --------------------      ---------------------      -------------------------
                                            

 Assurant Group               Sign-it                Sales Force Automation, New
                                                     Account Openings


                                       3







  Licensee                  Product(s) licensed       Application of Products
- --------------------       ---------------------     -------------------------
                                           
 Audata, Limited                  Multiple         Multiple applications focused
                                                   on paperless environment and
                                                   Security

 Charles Schwab & Co., Inc.       Sign-it          New Account Openings,
                                                   Administrative Changes

 Dade County, Florida             InkTools         Eliminate numerous court
                                                   related signature intensive
                                                   documents and storage

 E-Com Asia Pacific Pty           Multiple         Regional Reseller, multiple
                                                   applications

 EDS                              InkTools         Information Assurance for
                                                   Network & Application Level

 Integrate Online                 InkTools         Mortgage Closings

 Mbrane Software                  InkTools         Mobile/Remote Sales Force
                                                   Automation

 Old Republic National            Sign-it          Title processing applications

 Orange County, California        Sign-it           Automate Building Permit
                                                   process

 PHT Corporation                  Sign-it          Clinical Trial

 Physician WebLink                Sign-it          Automate Patient
                                                   Enrollment/Records/Billing

 RecordsCenter.com                InkTools         Legal Contracts & Other
                                                   Significant Documents

 Siebel                           Multiple         Sample Delivery of Regulated
                                                   Drugs


     These implemented applications, together with others, are the basis for the
more than ten fold  increase  in  revenue  from 1999 to 2000,  and  provide  the
foundation for significant rollout potential in 2001 and beyond. A recent market
study by IDC  forecasts  the  biometric  signature  verification  market at $230
million by 2004.  With the  acquisition of PenOp,  CIC has emerged as the global
leader  with  an  IDC  estimated   47%  market  share  in  biometric   signature
verification, the fastest growing segment, with an IDC estimated compound annual
growth rate of 77% ("CAGR"), of the total electronic signature market.

OEM Revenue

     Industry   leaders  such  as  Ericsson,   Fujitsu,   Xybernaut  and  Xplore
Technologies  were among a dozen  companies  contributing to the $2.0 million in
OEM  revenue for the year ended  December  31,  2000.  A key event in 1999 was a
breakthrough  order/license  agreement  from Ericsson for both natural input and
electronic signature solutions for its  smartphones/communicators.  One of these
products,  the R380,  began shipment on a world wide basis in the fourth quarter
of 2000. Ericsson joined forces with Nokia,  Motorola,  Matsushita and Psion, to
form the Symbian  Alliance in 1998.  The  objective  was to  establish  the EPOC
operating system as the standard for smartphones and all wireless  devices.  The
Symbian members together with other EPOC licensees  represent  approximately 70%

                                       4


of the worlds mobile phone shipments (IDC). In 1999, CIC and Symbian announced a
license  agreement  making CIC's software  products  available for evaluation to
other Symbian member OEMs and other EPOC licensees

     Industry  forecasts for  smartphones and  communicators,  which combine the
functions of voice, PDA and wireless  Internet  access,  have been fueled by the
potential of these  devices to enable  mobile  commerce.  Projections  for these
devices are 60 million units in 2001 growing to 150 million units in 2002 (Nokia
&  Dataquest).  In addition to  smartphones  and  communicators,  CIC's  current
licensees include PDA, webpad, and digitizer tablet manufacturers.  According to
IDC, the number of smart handheld  devices of this type are projected to grow to
over 20 million  annual  shipments  by 2004,  representing  a CAGR of 139%.  The
Company  believes  significant  royalty  revenues  will be generated in 2001 and
beyond based on its present and potential OEM agreements.

Key OEM Licensees include:



 Licensee                Product(s) licensed           Application of product
- -------------------      --------------------      ----------------------------
                                               

 Compaq                  Speller & QuickNotes         Handheld PC Pro

 Ericsson                Jot, QuickNotes, Sign-it &   Smart Cellular Phone

 Fujitsu                 HRS, PenX & InkTools         Windows & Windows CE Pen
                                                      Computers

 Interlink               Sign-it                      Digitizer tablet

 Intermec/Norand         HRS & PenX                   Windows Pen Computers

 Legend                  Chinese Jot                  Palm Sized PC operating
                                                      system

 Microsoft               Jot                          Palm-size PC operating
                                                      system

 Mitsubishi              PenX                         Windows Pen Computers

 National Semiconductor  Jot                          Wireless Internet Access
                                                      Device

 Topaz                   InkTools                     Digitizer tablet

 Vtech                   Jot                          Electronic Organizer

 Wacom                   Chinese Handwriter & Sign-it Digitizer tablet

 Walkabout               HRS & PenX                   Windows Pen Computers

 Xplore                  HRS & PenX                   Ruggedized Mobile
                                                      Computers

 Xybernaut               Jot                          Wearable Computers


Online Revenue

     Revenue from the Company's software sold via its website, (www.cic.com) was
$1.3 million in 2000. The Company believes web sales represent a significant and
virtually  untapped  revenue  potential.  Currently,  Online sales are generated
primarily  through  direct mail sent to Palm PDA owners whose  name/address  are
acquired  from Palm.  Most of CIC software  products are  available for the Palm

                                       5


operating  system  ("OS")  which  includes  Handspring,  IBM,  Symbol  and  Sony
products.  The Company  expects  meaningful  growth in Online  sales in 2001 and
beyond.  This will be driven by the large and growing  installed base of Palm OS
PDA devices (estimated at 9 million units in 2001 and forecasted to grow to over
15 million units by the end of 2001),  and through targeted  marketing  programs
aimed at  significantly  increasing  exposure and  awareness  within that market
segment.  Based upon recent  intensive  efforts by Palm to increase  the capture
rate of new Palm owner information,  CIC expects to more than double direct mail
solicitations   in  2001.   In  addition,   the  Company   commissioned   market
research/focus  groups  in  2000  that  confirmed  that  its  software  products
significantly  enhance the usability and  productivity  of Palm PDAs and further
suggests high adoption  rates  through a TV media  campaign  aimed at the entire
installed base. The Company is currently  developing a TV media campaign focused
on generating  high levels of awareness for its software  products among Palm OS
current  and new owners  thereby  significantly  increasing  potential  customer
traffic to its  website.  At the  present  average  Online  sales  price for its
software products of $36, even a modest increase in awareness and close rate can
achieve  significant  increases  in website  revenue from this large and growing
installed base of Palm OS devices.  The potential for Online revenue  generation
is further enhanced by the proliferation of smartphone and communicators capable
of mobile commerce ("m-commerce"). The mobile phone manufactures and the service
providers are already laying the foundation,  on a global basis,  for m-commerce
to be  transacted  from  handheld  devices  through the wireless  Internet.  The
Company believes that the potential of its software being downloaded to millions
of smartphones and  communicators  in addition to the large and growing Palm PDA
installed base provides meaningful revenue potential for 2001 and beyond.

China

     Revenue from CICC, the Company's 90% owned Chinese Joint Venture, increased
18% for the year ended  December 31, 2000,  to $1.9 million  versus $1.6 million
for 1999.  China  represents  a major  opportunity  for the  Company.  The Joint
Venture was  established  almost eight years ago.  The Company  believes the 10%
ownership  position of the Information  Industries Bureau provides  considerable
stability and  legitimacy.  China is the world's  third largest  economy and the
recent U.S.  China Trade Bill and the  expected  accession of China to the World
Trade  Organization is fueling  economic  growth and individual  buying power in
that  country of 1.2 billion  people.  The Company  believes  the need for,  and
benefits associated with, its electronic  signature  technology for applications
including  e-commerce,  automating  signature dependent document processes,  and
corporate security is impacting China more intensely than the U.S. and Europe as
the Chinese prepare to compete on a world wide basis. Panda, NEU-APLINE,  Hongtu
High-Tech, Hu Nan Mobile Communications Bureau, Ministry of Agriculture, and the
Ministry of Aviation are among a dozen Chinese companies and government agencies
who have ordered and  implemented  CIC  e-signature  and Chinese  natural  input
technology  in the  last  half of  2000.  Last  October,  Hongtu  High-Tech,  an
acknowledged leader in systems integration throughout China, chose CICC as their
strategic  alliance  partner to develop  and  rollout  total  e-signature  based
solutions for the Chinese  healthcare  and  financial  services  industries.  In
addition,  the launching last year of China's wireless  infrastructure  enabling
mobile commerce represents  significant revenue potential for the Company. China
has over 60 million  mobile phone  subscribers  growing at 2.5 million per month
and  over 20  million  Internet  users,  double  that of only  six  months  ago,
forecasted to double every six months (BDA China,  Ltd.).  The Company  believes
the lack of a credit card and wired infrastructure has been a real impediment to
commerce in China. This vast nation's economy has suffered both from the lack of
infrastructure  for wired computer and  communications  oriented  devices (wired
telephones,  desktop  computers,  wired  Internet)  and  from  the  lack  of  an
effective,  widely available  banking credit card system.  Mobile phones provide
the  potential of m-commerce to those  possessing  purchasing  power with direct
charges to their phone  bills.  The Company  believes  China's  launching of the
wireless  infrastructure  last year,  which  bypasses  the need for a nationwide
wired system and leap-frogs to wireless,  fuels the reality of mobile e-commerce
and provides the  foundation  for both CICC  enterprise  and OEM smart  handheld
device related revenue growth.

Segments

     In June 1997, the Financial  Accounting Standards Board issued Statement of
Financial  Accounting  Standards  No.  131,  "Disclosures  About  Segments of An
Enterprise and Related  Information"  ("SFAS 131"). SFAS 131 revised information
required  regarding the  reporting of operating  segments and was required to be
adopted in periods  beginning  after  December  15,  1997.  It also  establishes
standards for related disclosures about products and services,  geographic areas
and major  customers.  The Company  adopted SFAS 131 for the year ended December

                                       6


31, 1998, and the Company's  information has been Stratified into two Segments -
Handwriting   recognition   software  and  Systems   integration.   For  further
information see Note 9 to the Company's Consolidated Financial Statements.

     The Company identifies reportable segments by classifying revenues into two
categories   Handwriting   recognition  and  system   integration.   Handwriting
recognition  software  is  an  aggregate  of  three  revenue  categories,   OEM,
Enterprise and Online sales. All Handwriting  recognition  software is developed
around the Company's core technology. System integration represents the sale and
installation  of third party  computer  equipment  and systems  that utilize the
Company's products.

Core Technologies

     The Company offers a wide range of  multi-platform  software  products that
enable or enhance  pen-based  computing.  The Company's  core  technologies  are
classified  into  two  broad  categories:   "natural  input   technologies"  and
"transaction and communication enabling technologies".

     Natural Input  Technologies.  CIC's natural input technologies are designed
to allow  users to  interact  with a  computer  or  handheld  device by using an
electronic pen or "stylus" as the primary input device or in conjunction  with a
keyboard.   CIC's  natural  input  offerings  include  multilingual  handwriting
recognition systems,  software keyboards,  predictive text entry, and electronic
ink  capture  technologies.  Many  small  handheld  devices  such as  electronic
organizers,  pagers and smart cellular  phones do not have a keyboard.  For such
devices,  handwriting  recognition and software  keyboards offer the most viable
solutions for performing  text entry and editing.  CIC's  predictive  text entry
technology  simplifies  data entry even further by reducing the number of actual
letters  required  to  be  entered.   The  Company's  ink  capture  technologies
facilitate  the  capture of  electronic  ink for  notetaking,  drawings or short
handwritten messages.

     Transaction  and  Communication   Enabling   Technologies.   The  Company's
transaction and  communication  enabling  technologies are designed to provide a
cost-effective means for securing electronic transactions, providing network and
device access control,  and enabling  workflow  automation of traditional  paper
form  processing.  CIC believes  that these  technologies  offer more  efficient
methods for conducting  electronic  transactions while providing more functional
user authentication and heightened data security.  The Company's transaction and
communication  enabling technologies have been fundamental in its development of
software for  electronic  signatures,  biometric  signature  verification,  data
security, and data compression.

Products



Key CIC products include the following:
                      

 Handwriter and Jot       Handwriting recognition software

 WordComplete?            Predictive text entry software

 QuickNotes               Electronic handwritten notetaking software

 Sign-it                  Electronic signatures for MS Word and Adobe Acrobat(R)

 Sign-On                  Biometric signature verification software
                          for device access

 InkTools                 A suite of application development tools for
                          electronic signature, biometric signature
                          verification and cryptography

 iSign                    Web based development  tools for electronic signature
                          and biometric signature verification


Products that were introduced and first shipped in 2000 include the following:

  InkTools 1.5 for Windows CE 3.0 or later
  InkTools 1.0 for Linux

                                       7


 InkTools 1.1 for Palm
 InkTools 2.5 for Windows
 Chinese Handwriter 1.0 for Palm
 PenX 2.0 for  Windows  32 bit  operating  systems
 WordComplete?  2.0 for  Palm
 Sign-On  2.0 for Palm
 Jot for EPOC
 ISign  for Java v1.0
 Sign-it?  EX for Adobe(R) Acrobat(R) 4.0
 Sign-it 2.1 for MS Word

     Handwriting   recognition  software  analyzes  the  individual  strokes  of
characters  written with a pen/stylus  and converts these stokes into an "ASCII"
text  character.  This  software is  especially  useful for portable  electronic
devices  that  are too  small  to  employ  a  keyboard,  and for  the  input  of
ideographic  script  characters  such as  those  used  in  written  Chinese  and
Japanese. The Company currently has two recognition system offerings, Handwriter
and Jot.

     CIC's  Handwriter   Recognition  System  ("HRS(TM)")  is  an  award-winning
software  solution for recognizing  handwritten  input on Windows and Windows CE
based pen  computers  and desktop PCs.  HRS  accurately  recognizes  handwritten
characters  with  no  recognizer  training  required,  so  the  user  can  write
naturally.  HRS is a full-context  recognizer  that offers some unique  features
such as automatic  spacing  between  words and automatic  capitalization  of the
first  letter  of new  sentences.  HRS is  also  an  integral  component  of the
Companies  PenX  software  that is  currently  shipping  on many of the  leading
Windows based pen computers.  Key vertical market  licensees of HRS include such
companies as; Fujitsu, Intermec, Xplore, Mitsubishi and Walkabout.

     Jot is a print-based  recognizer  that is  specifically  designed for small
form factor  devices.  Unlike many  recognizers  that  compete in the market for
handheld data input solutions,  Jot offers a patented user interface that allows
for the input of natural upper and lowercase letters,  standard  punctuation and
European  languages  without requiring the user to memorize unique characters or
symbols. This recognizer offers rapid and accurate recognition without requiring
the consumer to spend time  training the system.  Jot has been  licensed to such
key OEMs as: Microsoft, Ericsson, Symbian, National Semiconductor and Vtech. Jot
has been  ported  to many  operating  systems  including  the Palm OS,  Windows,
Windows CE, VT-OS,  EPOC, QNX, Linux and OS/9 and is currently under development
for  others.  The  standard  version of Jot,  which is  available  through  OEM,
enterprise  and Online  product  offerings,  recognizes  and  supports  input of
Roman-based Western European languages.

     InkTools is an electronic  signature and biometric  signature  verification
software  developers  kit that  captures and analyzes the image,  speed,  stroke
sequence  and  acceleration  of a  person's  handwritten  electronic  signature.
InkTools  provides an extremely  effective and  inexpensive  biometric  security
check for real-time  authentication.  It also stores the forensic  elements of a
signature for use in post signing non-repudiation and authentication. Commercial
applications for this type of software include document  approval,  verification
of the identity of users participating in electronic transactions, and, securing
log-in access to computer systems or protected  networks.  This software toolkit
is used  internally  by CIC as the  underlying  technology  in its  Sign-On  and
Sign-it  products  and has been  licensed  to several key  development  partners
including EDS, Bionetrix, Dade County, Orange County, and Topaz Systems.

     Sign-On  is a  product  offering  that  utilizes  the  Company's  biometric
signature  verification  technology  to  provide  access  security  on  portable
devices.  This provides the additional level of security needed for devices that
are increasingly  being used in business and generally  contain  sensitive data.
Currently  available for the Palm 3.x and Windows CE 3.x operating systems,  the
product  is  also  being  ported  to  EPOC  and  other  platforms  to  meet  the
specifications of new licensees and customers.

                                       8


     Sign-it is a family of electronic  signature products for enabling the real
time capture,  binding and verification of electronic signatures within standard
consumer  applications.  These  products  combine  the  strengths  of  biometric
signatures and cryptography to process, transact and create electronic documents
with  the  same  legal  standing  as  a  traditional  wet  signature  on  paper.
Organizations  wishing to process  electronic forms requiring  varying levels of
security  can reduce  the need for paper  forms by adding  electronic  signature
technologies to their workflow solution.  Currently, Sign-it is available for MS
Word and Adobe(R) Acrobat(R).

     iSign is a new product  offering  that  provides  functionality  similar to
InkTools but was specifically designed for web based architectures.  The current
product  supports  either a Windows  implementation  with  Internet  Information
Server and Internet  Explorer or Java. The Java  implementation  was designed to
meet the needs of the higher-end server products that support Java 2 and a broad
base of client systems, which can range from Windows devices to PDAs.

Marketing

     The Company's  products are marketed  through three sales  approaches:  OEM
Sales,  Enterprise  and Online  Sales.  OEM sales  efforts  are aimed at license
revenues derived from primarily smart handheld device manufacturers.  Enterprise
sales efforts are directed at both  software  providers  and  end-users.  Online
sales  represent  revenues  generated  from the Company's  software sold via its
website, www.cic.com.

     OEM  Licensed  Products.  CIC  currently  licenses  software  products  for
Windows(R)3.x,  Windows(R)'95,  Windows'98,  WindowsNT,  WindowsCE,  EPOC,  QNX,
VT-OS,  Palm and Linux.  CIC also ports its products to other  platforms to meet
the  specifications of licensees.  The Company's PenX,  Sign-it , and Handwriter
Recognition  System are licensed for portable PCs utilizing  the  Windows(R)'95,
Windows(R)'98,  Windows(R)NT,  and WindowsCE  operating systems and is primarily
used for field force automation and in pen-input PC peripherals for desktop use.
Jot,  QuickNotes,  Sign-On,  WordComplete  and the  CIC  software  keyboard  are
licensed  primarily for the new,  smaller classes of Handheld PCs and Pocket PCs
such as those that  utilize the  Windows(R)CE  operating  systems  and  handheld
communicators  such as smartphones  and PDAs that use the Palm or EPOC operating
system.

     Enterprise  Solution Products.  CIC offers several products targeted at the
broad enterprise market. This could benefit from workflow  automation  solutions
using  electronic  signatures  or biometric  authentication  such as new account
openings,  regulated document submissions and device/network security. For these
markets,  CIC offers several  products  including  InkTools,  a high performance
software  developer's  kit for  implementing  systems using  electronic  ink and
electronic signatures which is available for almost all major operating systems,
iSign which  provides the same  functionality  as InkTools  but is  specifically
designed for distributed application architectures and Sign-it which is designed
to provide  this  functionality  within the  framework  of the most  common word
processing applications and electronic form publishing environments.

     Online Product Offerings.  The Company's Online Sales department is charged
with the sale of the Company's  shrink-wrapped  software applications and tools.
This  currently  includes  almost all CIC  products  and include  everyone  from
consumers to software developers and corporations.  These products are sold over
the  Internet  on  CIC's  own  website  and by other  Internet-based  electronic
resellers.  Consumer  versions of these products are being sold for users of the
Palm  connected  organizers  and  Windows(R)  CE devices.  Much of the growth in
Online sales since 1998 was  attributable to sales of these products to users of
Palm OS devices.

History

     The Company was  initially  incorporated  in Delaware in October  1986 as a
wholly owned  subsidiary of a predecessor  corporation  with the same name.  The
Company has a  90%-owned  Joint  Venture,  Communication  Intelligence  Computer
Corporation,  Ltd., with the Information Industry Bureau, a provincial agency of
the People's Republic of China. The Joint Venture was formed in September 1993.

     In each year since its inception,  the Company has incurred losses. In July
1994, the Company filed a voluntary  petition for  reorganization and protection
under  Chapter  11 of the United  States  Bankruptcy  Code in the United  States

                                       9


Bankruptcy  Court for the District of San Francisco to  restructure  the Company
and its debt.  On  November  14,  1994,  the  Company's  pre-petition  creditors
approved,  and the United States Bankruptcy Court confirmed,  the Company's Plan
of  Reorganization  (the "Plan"),  and the Company emerged from bankruptcy.  The
Plan provided for the payment in full, in cash, of all allowed  unsecured claims
of creditors while leaving secured  creditors  unimpaired by providing for their
payment in  compliance  with the original  terms and  conditions of their loans.
Creditors were paid in three  approximately equal installments in February 1995,
1996,  and 1997,  respectively.  In addition,  under the Plan each holder of the
Company's  then  outstanding  shares of Common Stock and  Convertible  Preferred
Stock received one unit,  which  consisted of two shares of Common Stock and one
Common Stock purchase  warrant,  with an exercise  price of $0.50 per share,  in
exchange for two shares of  Convertible  Preferred  Stock or Common  Stock.  All
unexercised warrants issued pursuant to the Plan expired in December 1994. Since
July 1994, the Company has  consummated a number of debt and equity  financings.
For  further  information  concerning  these  transactions,   see  "Management's
Discussion  and  Analysis of  Financial  Condition  and  Results of  Operations-
Liquidity and Capital Resources".

     In October,  2000,  a  wholly-owned  subsidiary  of the  Company,  acquired
certain assets of PenOp Limited  ("PenOp") and its subsidiary PenOp Inc. ("PenOp
USA" and together  with PenOp,  the  "Sellers"),  pursuant to an asset  purchase
agreement,  dated as of  September  29,  2000,  by and among the Company and the
Sellers (the "Acquisition"),  in exchange for 4.7 million shares of common stock
of the Company (the "Transaction  Shares").  Out of the 4.7 million  Transaction
Shares issued to the Sellers in connection with the  Acquisition,  approximately
940,000  shares  are being  held in escrow  to cover  potential  indemnification
claims.

Copyrights, Patents and Trademarks

     The Company  relies on a combination  of patents,  copyrights,  trademarks,
trade secrecy and contractual  provisions to protect its software  offerings and
technologies. There can be no assurance, however, that these protections will be
adequate  or that  the  Company's  competitors  will not  independently  develop
technologies  that are  substantially  equivalent  or superior to the  Company's
technologies.  In addition, the laws of certain countries in which the Company's
products are licensed may not protect the  Company's  products and  intellectual
property rights to the same extent as the laws of the United States.  Because of
the rapid evolution of technology and uncertainties in intellectual property law
in the United  States and  internationally,  there can be no assurance  that the
Company's  current or future  products  or  technologies  will not be subject to
infringement by others. The Company's  licensees and distributors have access to
proprietary information of the Company. In addition a substantial portion of the
Company's  technology and know-how are maintained as trade secrets,  and are not
protected by patent,  trademark or copyright  laws.  The Company has a policy of
requiring its  employees  and  contractors  to respect  proprietary  information
through  written  agreements.  The  Company  also  has  a  policy  of  requiring
prospective business partners to enter into non-disclosure agreements before any
of the Company's  proprietary  information is revealed to them.  There can be no
assurance  that the measures  taken by the Company to protect its  technologies,
products  and other  proprietary  rights  will  adequately  protect  it  against
improper use.

     Certain  technological  processes  originally  implemented in the Company's
software  offerings were developed and patented by Stanford  Research  Institute
("SRI") and SRI assigned  those  patents,  which  subsequently  expired,  to the
Company.  The  Company  has  made  significant   improvements  to  the  original
technologies and additional patents relating to such technological  improvements
have been  applied for or issued.  Therefore,  the Company does not believe that
the  expiration of the SRI patents has had or will have a significant  effect on
its  operations.  Other major elements of the Company's  software  offerings and
technologies  were developed by the Company and have been patented.  As a result
of the PenOp  transaction,  the Company acquired all the  intellectual  property
rights  of that  company  adding  that full  range of  patents,  copyrights  and
trademarks to its portfolio.  Certain of the Company's  existing  patents expire
between  the years 2002 and 2017.  The Company is unable to predict at this time
the impact to its business, if any, from such expiration.

     CIC has an extensive  list of registered  and  unregistered  trademarks and
applications  in the United States and other  countries.  The Company intends to
register its trademarks generally in those jurisdictions  significant  marketing
of its products will be in the foreseeable future.

                                       10


     The Company may be required or elect to take various  forms of legal action
from time to time to protect its proprietary  rights.  Any litigation  regarding
claims  against the Company or claims made by the Company  against  others could
result  in  significant  expense  to the  Company,  divert  the  efforts  of its
technical and  management  personnel and have a material  adverse  effect on the
Company,  whether or not such litigation is ultimately  resolved in favor of the
Company.  In the event of an adverse result in any such litigation,  the Company
may be  required  to expend  significant  resources  to  develop  non-infringing
technology or obtain licenses from third parties. There can be no assurance that
the Company would be successful  in such  development  or that any such licenses
would be available on commercially reasonable terms, if at all.

Seasonality of Business

     Historically,  the Company has not experienced  seasonal  trends  affecting
sales of its products or the development or licensing of its technologies.

Material Customers

     Historically,  the Company's Handwriting  recognition segment revenues have
been derived from a limited number of customers.  One customer accounted for 16%
and two customers  accounted for 11% of revenues in 2000. One customer accounted
for 27% and 7% of the Company's Handwriting recognition segment revenues in 1999
and 1998, respectively.  The loss of any significant customer or other source of
revenue could have a material adverse effect on the Company.

Backlog

     At December 31, 2000, backlog approximated  $61,000  representing  advanced
royalty and service  maintenance  agreements which are expected to be recognized
over the next twelve months. At December 31, 1999, backlog  approximated $35,000
representing  NRE  associated  with the  Middlesoft  and National  Semiconductor
agreements. At December 31, 1998, backlog approximated $782,000 representing NRE
and pre-paid royalties associated with the Ericsson agreement.

Competition

     The markets  for CIC's  offerings  are  competitive,  and have  attracted a
number of competitors within certain product markets.  The Company intends to be
responsive to emerging  market  demands as well as  competitive  threats.  While
competitors  may pose a threat to the  Company's  efforts to gain  market  share
within certain markets,  the Company believes these  competitors also help bring
attention to and build awareness for pen-input solutions. Certain competitors of
the Company have  substantially  greater financial and other resources than that
of the Company.  The Company  faces  competition  at different  levels.  Certain
competitors  have  developed or are  developing  software  offerings,  which may
compete directly with the Company's offerings. Most of the direct competitors of
CIC have  focused  only on one element of such  offerings,  such as  handwriting
recognition  technology,  signature  capture/verification or pen-based operating
environments or other pen-based applications. While the Company believes that it
has a competitive advantage in some cases due to its range of product offerings,
there can be no  assurance  that  competitors  will not  succeed  in  developing
products  or  technologies  that  are  more  effective,  easier  to use or  less
expensive than the Company's  products or  technologies or that would render the
Company's products or technologies  obsolete or non-competitive.  Competitors of
the Company  include  certain of the Company's  current and potential  strategic
partners and customers who are developing or acquiring  alternative products and
technologies  to those  offered by the Company.  There can be no assurance  that
companies with which the Company has established or will establish distribution,
license, product development or other strategic relationships will not choose to
market  competitive  technologies or products  developed  internally or acquired
from third parties.

                                       11


Joint Venture in the People's Republic of China

     The Company  currently  owns 90% of the Joint Venture with the  Information
Industries Bureau of the Jiangsu  Province,  a provincial agency of the People's
Republic of China (the  "Agency").  As of  December  31,  2000,  the Company had
contributed  an  aggregate  of $1.8  million  in cash to the Joint  Venture  and
provided it with non-exclusive licenses to technologies and certain distribution
rights,  and the Agency had  contributed  certain land use rights.  In 1998, the
registered capital of the Joint Venture was reduced,  and as a result,  pursuant
to the terms and  provisions  of the Joint Venture  agreement,  neither party is
required  to  make  further   contributions.   For  further   information,   see
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations--Joint Venture in the People's Republic of China".

Employees

     As of March 28,  2001,  the  Company  and the  Joint  Venture  employed  an
aggregate of 73 full-time employees, 28 of which are in the United States and 45
of which are in China.  From time to time,  the Company also engages  additional
personnel on an as needed basis. The Company believes it has good relations with
its  employees.  None of the  Company's  employees  is a party  to a  collective
bargaining agreement.

Geographic Areas

     For the years ended December 31, 2000, 1999, and 1998, the Company's export
sales as a percentage of total  revenues were  approximately  24%, 36%, and 16%,
respectively.  The decrease in export  sales in 2000 is due to the  reduction in
licensing revenues from Ericsson compared to the prior year period. The increase
in export sales in 1999 is due to the  recognition  of licensing  revenues  from
Ericsson.  The Company  maintains  certain  agreements with Japanese  customers;
however the revenues are derived from the Company's U.S. operations.  Due to the
volume of the  Company's  sales on its  website,  and the  selling  price of the
products  offered,  it is not  economically  feasible to track  product sales by
individual country.

     The  Company  is  subject to  various  risks in  connection  with the Joint
Venture  in the  People's  Republic  of  China,  including  the  risks  commonly
associated   with  doing  business   abroad.   For  further   information,   see
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations"  and  Notes  2  and  9  to  the  Company's   Consolidated  Financial
Statements.

Forward Looking Statements

     Certain statements  contained in this Annual Report on Form 10-K, including
without limitation,  statements containing the words "believes",  "anticipates",
"hopes",  "intends",  "expects",  and other words of similar import,  constitute
"forward looking" statements within the meaning of the Private Litigation Reform
Act of 1995. Such statements involve known and unknown risks,  uncertainties and
other  factors  which  may  cause  actual  events  to  differ   materially  from
expectations.   Such  factors   include  the   following:   (1)   technological,
engineering,  quality control or other  circumstances which could delay the sale
or  shipment  of  products;  (2)  economic,  business,  market  and  competitive
conditions in the software  industry and  technological  innovations which could
affect the Company's  business;  (3) the Company's  ability to protect its trade
secrets  or  other  proprietary  rights,  operate  without  infringing  upon the
proprietary   rights  of  others  or  prevent  others  from  infringing  on  the
proprietary  rights  of the  Company;  and (4)  general  economic  and  business
conditions and the availability of sufficient financing.

Item 2. Properties

     The Company  currently  leases its  principal  facilities  (the  "Principal
Offices"),  consisting of  approximately  11,700 square feet, in Redwood Shores,
California,  pursuant to a sub-lease  that  expires in 2001.  In  addition,  the
Company  sub-leases  to a third party  approximately  3,200 square feet of space
adjacent to the  Principal  Offices.  The sub-lease  expires in 2001.  The Joint
Venture leases  approximately  1,000 square feet in Nanjing,  China. The Company
anticipates that its existing leases will be renegotiated as they expire or that
alternative  properties  can be leased on  acceptable  terms.  The Company  also
believes  that  its  current  facilities  will be  suitable  for it to  continue
operations in the foreseeable future.

                                       12



Item 3. Legal Proceedings

     As of March 28, 2001, the Company was not a party to any legal  proceeding,
which,  if adversely  determined,  would have a material  adverse  effect on its
business.  In July 1994,  the  Company  filed a petition  for  bankruptcy  under
Chapter 11 of the United  States  Bankruptcy  Code in order to  restructure  the
Company and its debt. In November 1994, the Plan was approved and confirmed, and
the Company emerged from bankruptcy. See "Item 1. Business-History".

Item 4. Submission of Matters to a Vote of Security Holders

     None

                                     PART II

Item 5. Market For Registrant's Common Equity and Related Stockholder Matters

     The  Company's  Common  Stock is  currently  listed on the Nasdaq  SmallCap
Market under the trading  symbol CICI.  The following  table sets forth the high
and low sale prices of the Common Stock for the periods noted.



                                                                 Sale Price
                                                                 Per Share
  Year    Period                                               High      Low
                                                            

  1999    First Quarter.....................................  $ 2.50  $ 0.69
          Second Quarter....................................  $ 2.59  $ 0.97
          Third Quarter.....................................  $ 1.47  $ 1.00
          Fourth Quarter....................................  $ 8.25  $ 0.88
  2000    First Quarter.....................................  $12.03  $ 5.31
          Second Quarter....................................  $ 5.22  $ 1.84
          Third Quarter.....................................  $ 4.25  $ 2.25
          Fourth Quarter....................................  $ 3.06  $ 1.00
  2001    First Quarter (through March 28, 2001)............  $ 2.06  $ 1.00



     As of March 28,  2001,  the closing  sale price of the Common  Stock on the
Nasdaq  SmallCap  Market  was $1.12 per share and there were  approximately  669
registered holders of the Common Stock.

     To date,  the Company has not paid any  dividends  on its Common  Stock and
does not anticipate paying dividends in the foreseeable  future. The declaration
and payment of dividends on the Common Stock is at the  discretion  of the Board
of Directors  and will depend on, among other things,  the  Company's  operating
results, financial condition, capital requirements,  contractual restrictions or
such other factors as the Board of Directors may deem relevant.

     During the three months ended December 31, 2000, the Company  granted stock
options to employees and directors for services rendered as follows:



                   Grant     Number of   Option       Vesting        Expiration
Grantees            Date      Options     Price        Period           Date
- --------------------------------------------------------------------------------
                                                     

One Director       10/30/00    50,000   $  3.00     Immediately(1)    10/30/07
Thirty Employees   12/19/00   121,000   $  1.19     Quarterly over    12/19/06
                                                    three years

(1)  Any shares of common  stock  issued  pursuant to this option are subject to
     buyback provisions that expire prorata over four quarters commencing on the
     date of grant.


                                       13



Item 6. Selected Financial Data

     The selected consolidated financial data presented below as of December 31,
2000,  1999,  1998,  1997,  and 1996 and for each of the years in the  five-year
period  ended  December  31,  2000 are  derived  from the  audited  consolidated
financial statements of the Company. The consolidated financial statements as of
December 31, 2000 and 1999, and for each of the years in the  three-year  period
ended  December 31, 2000, are included in Item 8 of this Form 10-K. The selected
consolidated  financial  data should be read in  conjunction  with the Company's
audited  financial  statements  and the notes thereto and other portions of this
Form 10-K  including  "Business"  and  "Management's  Discussion and Analysis of
Financial Condition and Results of Operations".



                                            Year Ended December 31,

                                 ----------------------------------------------
                                  2000     1999     1998       1997      1996
                                 ----------------------------------------------
                                    (In thousands, except per share amounts)
Statement of Operations Data:
                                                       
Revenues......................  $ 7,312  $ 6,518   $ 4,581    $ 5,516   $ 2,887
Research and development
 expenses(1)..................    1,603    1,363     1,989      2,360     1,672
Sales and marketing expenses..    2,239    1,877     2,015      6,257     3,282
General and administrative
 expenses.....................    2,181    1,683     1,889      2,663     2,037
Loss from operations..........   (1,607)  (1,722)   (3,285)   (11,627)   (6,535)
Net loss available to
 common stockholders(2).......   (1,799)  (1,740)   (3,592)   (16,940)   (6,356)
Basic and diluted loss
 per common share.............   ( 0.02)  ( 0.02)   ( 0.06)  (   0.37)   ( 0.15)




                                               As of December 31,

                                ------------------------------------------------
                                  2000      1999     1998      1997      1996
                                ------------------------------------------------
                                                 (In thousands)
Balance Sheet Data:
                                                      
Cash, cash equivalents and
 restricted cash..............   $ 2,349  $ 2,374  $ 1,045    $ 5,485  $ 11,325
Working capital(3)............     3,109    3,054      346      2,721     8,284
Total assets..................    11,302    4,963    3,354      7,491    13,503
Deferred revenue..............        61       35      651        440     2,006
Long-term obligations.........     1,427    1,338        -          8        32
Redeemable securities.........         -        -        -          -     9,417
Stockholders' equity
 (deficit)(4).................     8,307    2,349    1,332      3,989      (82)
- -----------


(1)      Excludes  software  development  costs  capitalized in accordance  with
         Statement of Financial Accounting Standards No. 86 of $20, $9, and $17,
         for the years ended December 31, 2000, 1999, and 1998, respectively. No
         software development costs were capitalized in the years ended December
         31, 1997 and 1996, respectively.

(2)      The Company's 1997 net loss applicable to common stockholders  includes
         a one-time,  non-cash  charge of $4.9  million  related to the embedded
         yield on the Company's Series A Preferred Stock issued in December 1996
         due to the  discounted  conversion  provisions  of such  stock  and the
         cumulative  dividends  of  $1.25  per  share,  per  annum  on  Series A
         Preferred  Stock.  Includes  dividends on Series A Preferred  Stock and
         Series B Preferred  Stock of $435 and $564 for the years ended December
         31, 1998 and 1997, respectively.

(3)      Current  liabilities used to calculate working capital at December 31,
         2000, 1999, 1998, 1997, and 1996 include deferred revenue of $61, $35,
         $651, $440, and $2,006, respectively.

(4)      The Company has never paid dividends to the holders of its common stock

                                       14



Item 7. Management's Discussion and Analysis of Financial Condition and Results
        of Operations

Overview

     History.  The Company  was  initially  incorporated  in Delaware in October
1986. In each year since its inception, the Company has incurred losses. For the
five-year period ended December 31, 2000,  losses  aggregated  approximately $30
million  and at  December  31,  2000,  the  Company's  accumulated  deficit  was
approximately  $73  million.  In July 1994,  the  Company  filed a petition  for
reorganization  and protection under Chapter 11 of the United States  Bankruptcy
Code in order to  restructure  the Company and its debt. In November  1994,  the
Company's  pre-petition  creditors  approved,  and the United States  Bankruptcy
Court confirmed,  the Company's Plan of  Reorganization  and the Company emerged
from bankruptcy. See "Item 1. Business - History."

     Revenue  Recognition.  In October 1997, the American Institute of Certified
Public  Accountants  (the  "AICPA")  issued  Statement  of  Position  No.  97-2,
"Software Revenue  Recognition" ("SOP 97-2"),  which the Company has adopted for
transactions  entered into during the fiscal year beginning January 1, 1998. SOP
97-2 provides  guidance for  recognizing  revenue on software  transactions  and
supersedes  Statement of Position No. 91-1, "Software Revenue  Recognition".  In
March 1998,  the AICPA issued  Statement of Position No. 98-4,  "Deferral of the
Effective Date of a Provision of SOP 97-2,  Software Revenue  Recognition" ("SOP
98-4").  SOP 98-4 defers,  for one year, the application of certain  passages in
SOP 97-2  which  limit what is  considered  vendor-specific  objective  evidence
("VSOE")   necessary   to   recognize   revenue   for   software   licenses   in
multiple-element arrangements when undelivered elements exist. In December 1998,
the AICPA issued Statement of Position No. 98-9 ("SOP 98-9")  "Modifications  of
SOP 97-2, Software Revenue Recognition,  With Respect to Certain  Transactions."
SOP  98-9  extends  the  effective  date of SOP  98-4  and  provides  additional
interpretative  guidance. SOP 98-9 is effective for fiscal years beginning after
March  15,  1999.  The  Company  determine  that the  impact of SOP 98-9 and the
remaining  provisions of SOP 97-2 on current revenue  recognition  practices did
not have a material impact on revenue  recognition during 2000. The Company also
has adopted revenue recognition under SAB 101.

     Revenue from retail  product sales is recognized  upon sell through,  while
revenue from other product sales is recognized  upon shipment,  provided that no
significant  obligations remain and that collection of the resulting  receivable
is likely.  The Company  provides  for  estimated  sales  returns at the time of
shipment.  License  revenues are recognized when the software has been delivered
and all significant  obligations  have been met. Royalty revenues are recognized
as products  are  licensed  and sold by  licensees.  Revenues  from  development
contracts  are  primarily  generated  from  non-recurring  engineering  fees and
research  grants.  Revenue is  recognized  in  accordance  with the terms of the
grants and  agreements,  generally when collection is probable and related costs
have been incurred.

     Sources of Revenues.  To date,  the  Company's  revenues  have been derived
principally  from  end-users,  manufacturers,   retailers  and  distributors  of
computer  products in North  America,  Europe and the Pacific  Rim.  The Company
performs  periodic  credit  evaluations  of its  customers  and does not require
collateral.   The  Company  maintains  reserves  for  potential  credit  losses.
Historically,  such  losses  have been  insignificant  and  within  management's
expectations.

     Software Development Costs. Software development costs are accounted for in
accordance with Statement of Financial  Accounting Standards No. 86, "Accounting
for the Costs of Computer  Software to be Sold,  Leased or  Otherwise  Marketed"
("SFAS 86"). Under SFAS 86,  capitalization of software development costs begins
upon the establishment of technological  feasibility,  subject to net realizable
value considerations.  In the Company's case,  capitalization commences upon the
completion  of a working  model,  and  generally  ends upon the  release  of the
product. As of December 31, 2000, 1999 and 1998, such costs were insignificant.

     Significant  Customers.  Three  customers  accounted  for  16%,  6% and 5%,
respectively,  of  revenues  in  2000.  One  customer  accounted  for 27% of the
Company's revenues in 1999. No one customer accounted for more than 10% of total
revenues in 1998.

     Research and Development.  Research and development costs are charged to
expense as incurred.

                                       15


     Foreign Currency Translation. The Company considers the functional currency
of the Joint Venture to be the respective local currency and, accordingly, gains
and  losses  from  the  translation  of the  local  foreign  currency  financial
statements are included as a component of "accumulated other comprehensive loss"
in the Company's  consolidated  balance sheets included in this Annual Report on
Form 10-K.  Foreign  currency  assets and  liabilities  are translated into U.S.
dollars  at  exchange  rates  prevailing  at the end of the  period  except  for
non-monetary  assets and liabilities which are translated at historical exchange
rates.  Revenues and expenses are  translated at the average  exchange  rates in
effect during each period,  except for those expenses  included in balance sheet
accounts which are translated at historical exchange rates.

     Net  foreign  currency   transaction  gains  and  losses  are  included  as
components of "interest income and other income (expense), net" in the Company's
consolidated  statements  of  operations  included in this Annual Report on Form
10-K.  Due to the  stability  of the  currency in China,  net  foreign  currency
transaction  gains and losses were not material for the year ended  December 31,
2000. The Company  recorded a net foreign  currency  transaction gain of $59,000
and $55,000 for the years ended December 31, 1999 and 1998, respectively.

     Net  Operating  Loss  Carryforwards.   Utilization  of  the  Company's  net
operating  losses may be subject to an annual  limitation  due to the  ownership
change  limitations  provided by the  Internal  Revenue Code of 1986 and similar
state  provisions.  As a result,  a portion of the Company's net operating  loss
carryforwards may not be available to offset future taxable income.  The Company
has provided a full valuation  allowance for deferred tax assets at December 31,
2000 of 21,600 based upon the Company's history of losses.

     The Company  reports in two segments,  handwriting  recognition  and system
integration.  For purposes of Management  Discussion  and Analysis,  handwriting
recognition  includes  Online  revenues and Corporate  sales,  including OEM and
Enterprise revenues, and system integration is referred to as China sales.

Results of Operations

Years Ended December 31, 2000 and December 31, 1999

     Revenues.  Revenues  increased  $794,000 or 12% to $7,312,000  for the year
ended December 31, 2000 as compared to $6,518,000 in the prior year.

        Online  revenues  declined  $426,000  or 24% to  1,327,000  in  2000  as
compared to $1,753,000 in the prior year period.  In 1999,  the Company was able
to draw on a large number of previously  unsolicited names during the first year
of the direct mail  campaign.  In 2000, the number of names was reduced to newly
registered  palm users,  and is the primary  reason for the decline in revenues.
Sales of the Company's Handwriter products for the years ended December 31, 2000
and 1999 were insignificant. The Company discontinued the Handwriter products in
1998 and sold the remaining inventory over the web through the second quarter of
1999.

     Corporate  sales,  which  includes  Enterprise  and OEM  revenue  increased
$929,000 or 30% to $4,074,000 (including the nonrecurring  maintenance fees from
M10,  previously  PenOp)  for the year  ended  December  31,  2000  compared  to
$3,145,000 in the prior year period.  Sales of the Company's  software solutions
and maintenance to end users increased $1,754,000 to $1,792,000 in 2000 compared
to  $38,000  in  the  prior  year  period.  The  increase  is due  primarily  to
Nonrecurring  maintenance fees, from M10 and the sale of software  solutions and
maintenance  revenues to Charles Schwab,  Assurant,  Orange County,  E-Com,  and
others in 2000.  During the  fourth  quarter  of 2000 the  Company  engaged in a
transaction  with  PenOp  to  provide  nonrecurring  maintenance  services  from
pre-existing  PenOp contracts in the aggregate amount of $1.5 million,  of which
$877 was  recorded  (net).  The Company had  previously  entered into a separate
transaction,  to acquire the  intellectual  property rights from PenOp (see note
1.) OEM  revenues  included  in  corporate  sales  decreased  $574,000 or 22% to
$2,067,000 from  $2,641,000 in the prior year period.  This decrease is due to a
reduction  in the amount of revenues  recognized  from  Ericsson and other OEM's
compared to the prior year.  Revenues  from  development  contracts  included in
corporate  sales  decreased  $251,000 or 54% to $215,000  from  $466,000 for the
prior year due  primarily  to  decreases in  non-recurring  engineering  ("NRE")
revenues.  Revenues from  development  contracts in 2000 and 1999 were primarily
attributable  to porting of the Company's  software to third party products such
as smartphones and web browsers.

        China sales  increased  $291,000 or 18% to $1,911,000 for the year ended
December 31, 2000 as compared to $1,620,000  in the prior year.  The increase is
due to  increased  sales  activity in 2000 and not related to any one time large
sale to a single customer.

        Cost of Sales. Cost of sales decreased $421,000 or 13% to $2,896,000 for
the year ended  December  31, 2000 as compared to  $3,317,000  in the prior year
period.

                                       16


        Online cost of sales decreased  $745,000 or 41% to $1,087,000 in 2000 as
compared to  $1,832,000  in the prior year.  This decrease is due to the reduced
number of new names  available in 2000 as compared to 1999, and the  elimination
of mailing costs associated with follow-up mailers sent after initial contact.

        Corporate sales costs increased $91,000 or 28% to $416,000 from $325,000
in the prior  year.  Costs  associated  with the  Company's  signature  software
solutions  increased to $167,000 and was due to $155,000 in third party hardware
costs sold with the Company's  corporate  signature  software solution products,
and $12,000 in  amortization of capitalized  software costs.  The Company had no
significant costs associated with its off the shelf signature  solution products
sold in 1999 due to the low volume of revenues generated compared to 2000. Costs
of development  contract  revenues included in corporate sales decreased $71,000
or 27% to $190,000  in 2000 as  compared  to  $261,000  in the prior  year.  The
decrease in  development  contract  cost is due to the reduction in NRE projects
during 2000 as compared to the prior year period.  OEM costs decreased $5,000 or
8% to $59,000 as compared to $64,000 in the prior year. The decrease is due to a
decrease in revenues and the associated technology import tax from the Company's
Japanese OEM customers.

        China cost of sales  increased  $233,000 or 20% to $1,393,000 in 2000 as
compared to  $1,160,000  in the prior year  period.  The increase was due to the
increase in sales activity in 2000 as compared to the prior year.

     Gross  Margin.  Gross margin  increased  $1,215,000 or 38% to $4,416,000 in
2000 as compared to $3,201,000 in the prior year.

        Online gross margin  increased  $319,000 to $240,000 in 2000 as compared
to a gross margin loss of $79,000 in the prior year period.  The increase is due
to the change in the mix of names from new and long time users of palm  products
to names new to the palm  products.  The change in the mix of names has  allowed
the Company to eliminate the  follow-up  mailers,  primarily  used to attempt to
convert long time users of PDA's to the Company's  more natural input  products.
Online gross margins were 18% of sales for the year ended December 31, 2000.

        Corporate sales gross margin increased  $838,000 or 30% to $3,658,000 in
2000 from $2,820,000 in the prior year period. This increase is primarily due to
the 30% increase in  Corporate  sales  discussed  above.  Corporate  sales gross
margin  as a  percentage  of sales was 90% for the  years  ended  2000 and 1999,
respectively.

        China sales gross  margin  increased  $58,000 or 13% to $518,000 in 2000
from  $460,000 in the prior year.  This  increase  is  primarily  due to the 18%
increase in sales in 2000 as discussed above. China gross margin as a percentage
of sales declined 1% to 27% as compared to 28% in the prior year.

        Research and Development  Expenses.  Research and  development  expenses
increased $240,000 or 18% to $1,603,000 for the twelve months ended December 31,
2000 as compared to  $1,363,000  for the prior year.  Salaries and related costs
increased  $46,000 or 4% to  $1,181,000  in 2000 compared to $1,135,000 in 1999.
This increase is due to additional  headcount  during 2000 compared 1999.  Other
costs,  including shared development costs with the Joint Venture,  facility and
other costs  increased  $122,000 in 2000 compared to the prior year. In addition
costs,  associated  with  development  contracts  and  charged  to cost of sales
decreased $72,000. This decrease was due to a lower number of revenue generating
nonrecurring engineering projects in 2000 compared to the prior year.

        Sales and Marketing Expenses.  Sales and marketing expenses for the year
ended  December 31, 2000  increased  $362,000 or 19% compared to the prior year.
Payroll and related  costs in 2000  increased  16% or $110,000 due  primarily to
increased  head count  during the year.  Travel and related  expenses  increased
$77,000 or 64% in 2000  compared  to the prior  year.  The  increase  was due to
increases in travel  related to sales and  marketing  activities  over and above
those incurred in the comparable prior year.  Advertising and promotion  expense
increased  $210,000 or 112% to $398,000 in 2000 from $188,000 in the prior year.
The increase was due to a $76,000 or 90% increase in media  placement  costs and
$134,000 or 107% increase in trade show and printed marketing materials expenses
in 2000  compared  to the  prior  year.  Other  costs,  such as  facilities  and
miscellaneous  expenses,  decreased  $35,000  or 4% in  2000  to  $866,000  from
$901,000 in the prior year.

                                       17


       General and Administrative Expenses.  General and administrative expenses
increased  30% or $498,000 to  $2,181,000  for the year ended  December 31, 2000
from $1,683,000 for the prior year.  Payroll and related costs in 2000 increased
13% or $132,000 due to the addition of key management in late 1999 and the third
quarter of 2000.  Investor  relations  expenses  increased  $218,000  or 102% to
$432,000 in 2000 as compared to  $214,000  in the  comparable  prior year.  This
increase  was due to  additional  NASDAQ  listing  fees and  increased  costs of
related  to the  dissemination  of  investor  information  due to the  increased
interest in the Company late in the fourth quarter of 1999 and the first quarter
of 2000.  Director and Officers  insurance  increased $44,000 in 2000 due to the
increased  activity  in the  Company's  stock.  Patent  amortization  due to the
capitalization of the intellectual property from the PenOp acquisition increased
$28,000  over the prior year.  Other  expenses  including  travel,  professional
services,  facilities cost and provision for  uncollectable  accounts  increased
$76,000 in 2000 as compared to the prior year.

        Interest  Income and Other Income  (Expense),  Net.  Interest income and
other income  (expense)  net,  increased  $21,000 or 38% to $76,000 in 2000 from
$55,000 in the prior year.  This increase  resulted from an increase in interest
income due to higher cash  balances  during the year.  The  increase in interest
income was offset by fees  associated  with credit card sales from the Company's
website of approximately $49,000 in 2000 compared to $59,000 in the prior year.

        Interest Expense. Interest expense increased $193,000 or 264% in 2000 to
$266,000  compared  to  $73,000  in the  prior  year.  This  increase  is due to
long-term debt  outstanding  for the full year and the  amortization of the loan
discount associated with warrants issued in connection with the long term debt.

Years Ended December 31, 1999 and December 31, 1998

     Revenues.  Revenues  increased  $1,937,000  or 42% to $6,518,000 in 1999 as
compared to $4,581,000 in the prior year.

        Online  revenues  increased  $1,053,000 or 150% to $1,753,000 in 1999 as
compared  to  $700,000  in the  prior  year  period.  Online  software  revenues
increased $1,376,000 or 402% to 1,718,000 in 1999 as compared to $342,000 in the
prior  year.  This  increase  was due to  increased  direct mail  campaigns  and
acceptance  of the  Company's  new  software  product  offerings,  sold over the
Internet and aimed at the handheld  computer market.  Handwriter sales decreased
$323,000 or 90% to $35,000  for the year ended  December  31,  1999  compared to
$358,000 in the prior year.  This  reduction in hardware sales resulted from the
Company's  transition from a combined hardware and software company to a company
focused primarily on software.

        Corporate  sales,  which includes  Enterprise and OEM revenue  increased
$1,143,000  or 57% to  $3,145,000  compared  to  $2,002,000  in the prior  year.
Enterprise sales of the Company's  Handwriter and other products not sold on the
web  declined  $366,000  to $38,000  for the year  ended  December  31,  1999 as
compared to $404,000 in the prior year.  The decrease  was due to the  Company's
transition  from a combined  hardware and software  company to a company focused
primarily on software.  OEM  revenues  included in corporate  sales for the year
ended  December  31,  1999  increased  $1,341,000  or  103% to  $2,641,000  from
$1,300,000  for the prior year. The increase was primarily  attributable  to the
recognition of $1,500,000 of license fees for the Company's Jot software product
to be sold on Ericsson mobile smartphones.  Revenues from development  contracts
in 1999  increased  $168,000 or 56% to $466,000 from $298,000 for the prior year
due primarily to increases in non-recurring engineering projects.  Revenues from
development  contracts  in 1999 were  primarily  attributable  to porting of the
Company's software to third party products such as smartphones and web browsers.
Revenues  from  development  contracts in 1998 were  primarily  attributable  to
grants  awarded by the National  Institute of Standards and  Technology  and the
National Science Foundation.

        Sales by the Company's  Joint Venture in China  decreased  $259,000,  or
14%, in 1999 to $1,620,000  compared to $1,879,000 in 1998. This decrease is due
to two major  contracts  recorded in the second and third quarters of 1998 which
were not repeated in 1999.

     Cost of Sales.  Cost of sales increased  $1,344,000 or 68% to $3,317,000 in
1999 as compared to $1,973,000 in the prior year.

                                       18


        Online  cost of sales  increased  $1,559,000  to  $1,832,000  in 1999 as
compared to $273,000 in the prior year.  Online software cost of sales increased
$1,814,000 to  $1,818,000 as compared to $4,000 in the prior year.  The increase
was due to the  Company's  direct mail  activities  associated  with the sale of
software products via its website.  The cost of the  Handwriter(R)  sold via the
internet declined $255,000 or 95% to $14,000 in 1999 compared to $269,000 in the
prior  year.  This  decrease  was due to the volume of  tablets  sold on the web
during the year ended December 31, 1999 as compared to the prior year.

        Corporate  cost of sales  decreased  $7,000 or 2% to $325,000 in 1999 as
compared  to $332,000 in the prior year.  Product  costs  related the  Company's
discontinued Handwriter(R) product sales in 1999 decreased $61,000 or 100% to $0
compared to $61,000 in 1998.  The decrease was due to the  Company's  transition
from a combined  hardware and software company to a company focused primarily on
software.  OEM costs remained unchanged and amounted to approximately $63,000 in
1999 and 1998,  respectively.  Costs  incurred in  connection  with  development
contracts  revenue are expensed as  incurred,  and  increased  $54,000 or 26% to
$262,000 in 1999 as compared  to  $208,000 in the prior year.  This  increase in
development  contract  revenue is commensurate  with the increase in development
contracts revenue compared to the prior year.

        China sales costs decreased $208,000 or 15% to $1,160,000 as compared to
$1,368,000  in the prior  year.  The  decrease  is due to the  decrease in sales
between the comparable twelve month periods.

     Gross Margin.  Gross margin increased $593,000 or 23% to $3,201,000 in 1999
as compared to $2,608,000 in the prior year.

        Online gross margin declined  $506,000 to a negative  $79,000 in 1999 as
compared to a gross margin of $427,000 in the prior year period.  This  decrease
was due  primarily  to the costs of direct mail  campaigns  associated  with the
Company's sales via its website.

        Corporate sales gross margin  increased  $1,150,000 or 69% to $2,820,000
in 1999 from  $1,670,000  in the prior year period.  This increase was primarily
due to the 57% increase in Corporate sales discussed above. Corporate Handwriter
gross margins declined $305,000 due to no sales in 1999 as compared to 1998. OEM
gross margins increased $1,341,000 or 108% to $2,578,000 in 1999 from $1,237,000
in the  prior  year.  This  increase  was due to the  increase  in OEM  revenues
discussed above.  Development  contract gross margins increased $114,000 or 126%
to $204,000 in 1999  compared to $90,000 in the prior year.  This  increase  was
commensurate with the increase in development contract revenues. Corporate sales
gross  margins as a percentage of sales was 90% and 83% for the years ended 1999
and 1998, respectively.

        China sales  gross  margin  decreased  $51,000 or 1% to $460,000 in 1999
from  $511,000 in the prior year period.  This  increase is primarily due to the
decrease in sales as discussed  above.  China gross  margin as a  percentage  of
sales for the year ended  December  31, 1999  increased 1% to 28% as compared to
27% in the prior year.

        Research and Development  Expenses.  Research and  development  expenses
decreased  31% or $626,000 to  $1,363,000  in 1999 from  $1,989,000 in the prior
year. Salaries and related costs decreased 12% in 1999 or $151,000 to $1,134,000
from  $1,285,000 in the prior year.  This decrease  resulted from  reductions in
U.S. based personnel and transfer of engineering  development  work to the Joint
Venture in China. Other expenses including facilities and related costs, service
and support costs, and other costs decreased $457,000 or 52% in 1999 to $419,000
from  $876,000 in the prior year.  The  reductions  were due to the  transfer of
engineering development work to the Joint Venture in China where labor and other
costs are less  expensive and the reduced  support of hardware  products sold in
prior  years.  These  decreases  were offset by increases in 1999 for travel and
related expenses,  training fees and software  developers dues and subscriptions
of $31,000.  In addition,  overhead costs associated with development  contracts
transferred  to cost of goods sold increased 24% to $262,000 in 1999 compared to
$212,000 in the prior year. This increase is  commensurate  with the increase in
development contract revenue.

        Sales and Marketing  Expenses.  Sales and marketing expense for the year
ended  December 31, 1999  decreased  7% or $138,000  compared to the prior year.
Payroll and related  costs in 1999  decreased  19% or $165,000 due  primarily to
reductions in U.S. personnel related to the Joint Venture operations in China in
the  second  quarter of 1998.  Other  costs  associated  with the  reduction  in

                                       19


personnel, such as facilities and miscellaneous expenses,  decreased $161,000 or
20% in 1999 to  $641,000  from  $802,000  in the  prior  year.  Advertising  and
promotion  expense decreased $49,000 or 21% to $188,000 in 1999 from $237,000 in
the prior year.  This decrease was due to the  Company's  efforts in direct mail
campaigns,  which costs are a component of cost of goods sold.  These reductions
were offset by increases in  professional  services  associated  with  marketing
studies,  recruiting  and  other  expenses  of  $112,000.   Commission  expenses
increased  $110,000  commensurate  with the increase in sales as compared to the
prior year.

        General and Administrative Expenses. General and administrative expenses
decreased  11% or $206,000 to  $1,683,000  for the year ended  December 31, 1999
from $1,889,000 for the prior year.  Payroll and related costs in 1999 decreased
12% or $62,000 due to reductions in U.S.  personnel related to the Joint Venture
operations  in China in the second  quarter of 1998.  Other costs related to the
reduction  in  personnel,  including  travel and  facilities  costs were reduced
$102,000. Other expenses including provisions for bad debts, patent amortization
and other costs  decreased  $164,000 in 1999  compared to the prior year.  These
reductions   were  partially   offset  by  increases  in  recruiting  and  other
professional  services,  insurance,  and investor  relation expenses of $122,000
compared to the prior year.

        Interest  Income and Other Income  (Expense),  Net.  Interest income and
other income (expense) net, declined 63% to $55,000 in 1999 from $147,000 in the
prior year.  This decrease  resulted  from a decrease in interest  income due to
lower cash balances  during the year, and the fees  associated  with credit card
sales from the Company's website of approximately $59,000.

        Interest Expense. Interest expense increased to $73,000 in 1999 compared
to $19,000 in the prior year due to bridge loans and the  subsequent  conversion
to long-term debt. In addition the  amortization of the loan discount on warrant
associated with the long-term debt was approximately  $20,000.  Interest expense
in 1998 related to an accounts receivable financing arrangement and an equipment
loan which were paid off in January and June 1998, respectively.

Liquidity and Capital Resources

     Cash and cash equivalents at December 31, 2000 totaled $2,349,000  compared
to cash and cash  equivalents of $2,374,000 at December 31, 1999.  This decrease
was primarily attributable to $1,467,000 used in operations and $634,000 of cash
used in investing  activities  in 2000.  This was offset by  $2,076,000  of cash
provided by financing  activities in 2000. In 2000,  the effect of exchange rate
changes on cash was immaterial.

     At December 31, 2000, current liabilities,  which include deferred revenue,
were  $1,441,000.  Deferred  revenue,  totaling  $61,000 at December  31,  2000,
primarily  reflects  advance  service  contract fees received from the Company's
licensees which are generally recognized as revenue by the Company in the period
in which the service work is completed.

     As of December 31, 2000,  the Company's  principal  source of liquidity was
its cash and cash  equivalents of $2,349,000.  In each year since its inception,
the Company has incurred losses. Although there can be no assurance, the Company
believes that its current cash and resources, together with the expected revenue
levels,  will provide  sufficient funds for planned  operations for at least the
next twelve months.  However, if the Company is unable to generate adequate cash
flow from sales, or if expenditures  required to achieve the Company's plans are
greater than expected, the Company may need to obtain additional funds or reduce
discretionary spending.  There can be no assurance that additional funds will be
available  when  needed,  or if available  will be on favorable  terms or in the
amounts  required by the  Company.  If  adequate  funds are not  available  when
needed,  the Company may be required to delay,  scale back or eliminate  some or
all of its marketing and development  efforts or other  operations,  which could
have a material adverse effect on the Company's business,  results of operations
and prospects.

     Financing.  On  September 1, and  September  19,  2000,  respectively,  the
Company's 90% owned Joint Venture  borrowed,  in two  transactions the aggregate
equivalent of $120,000 denominated in Chinese currency, from a Chinese bank. The
loans  bear  interest  at 5.12%  and were due on March 2, and  March  19,  2001,
respectively.  The borrowings did not require a compensating  balance. The notes
were paid in March 2001.

                                       20


     In June 1999, the Company obtained a bridge loan (the "Bridge Loan") in the
amount  of  $500,000  from a  charitable  remainder  annuity  trust,  of which a
director and officer of the Company is a trustee.  The Bridge Loan was increased
by $150,000 and $100,000 in August and  September  1999,  respectively.  Amounts
outstanding  under the Bridge Loan bore  interest at the prime rate plus 2%. The
loan  was  secured  by  the  Company's  cash,   accounts  receivable  and  other
receivables as then owned or thereafter acquired by the Company. The Bridge Loan
plus accrued interest was due December 31, 1999.

     In October 1999,  the Company  entered into a loan  agreement with the same
charitable  remainder  annuity trust,  whereby the then existing  Bridge Loan of
$750,000 was converted  into a long-term  loan in the amount of $1,500,000  (the
"1999 Loan").  The 1999 Loan is secured by a first priority security interest in
all of the Company's  assets as now owned or hereafter  acquired by the Company.
The 1999 Loan bears  interest at the rate of 2% over the prime rate as published
by Citibank  from time to time,  and is due January  31,  2002.  Interest on the
principal amount under the 1999 Loan is payable quarterly.  The 1999 Loan can be
re-paid in whole or in part at any time  without  penalty.  Any partial  payment
must be in the principal amount of $100,000 or a multiple thereof.  The interest
rate at December 31, 2000 was 11.5%.

     In October 1999, in connection  with the 1999 Loan,  the Company  issued to
the charitable  remainder  annuity trust warrants to purchase  300,000 shares of
the Company's  common stock.  The Company  ascribed a value of $179,000 to these
warrants,  which will be amortized to the Company's  results of operations  over
the life of the warrant.  The fair value  ascribed to the warrants was estimated
on the date of issuance using the Black-Scholes pricing model with the following
assumptions:  risk-free  interest  rate of  5.50%;  expected  life  of 2  years;
expected volatility of 99%; and expected dividend yield of 0%. The warrants were
due to expire October 20, 2001, and had an exercise price of $1.09 per share. On
January 20,  2000,  the  charitable  remainder  trust,  of which a director  and
officer of the Company is a trustee,  exercised all 300,000  warrants  issued in
connection with the $1,500,000 long-term debt. The warrants were exercised under
the cashless  exercise  provision in the warrant  agreement.  The Company issued
approximately  255,000  shares  of  common  stock in  exchange  for the  300,000
warrants.

     Operating Lease  Commitments.  The Company leases  facilities in the United
States and China.  The Company's rental expense for the years ended December 31,
2000, and 1999 was approximately $390,000 and $376,000,  respectively.  Sublease
income was approximately  $105,000 and $209,000 for the years ended December 31,
2000 and 1999, respectively.  Future minimum lease payments under non-cancelable
operating leases are expected to be approximately $431,000,  excluding sub-lease
income,  for the years ending  December 31, 2001.  The Company's rent expense is
expected to be reduced by approximately  $82,000 in 2001, in connection with the
subleases.

Volatility of Stock Price

     The Company's  stock price may be subject to  significant  volatility.  The
public stock markets have experienced  significant volatility in stock prices in
recent  years.  The  stock  prices  of  technology  companies  have  experienced
particularly high volatility, including, at times, severe price changes that are
unrelated or  disproportionate  to the operating  performance of such companies.
The  trading  price of the  Company's  Common  Stock  could be  subject  to wide
fluctuations in response to, among other factors,  quarter to quarter variations
in operating results, announcements of technological innovations or new products
by the Company or its competitors,  announcements of new strategic relationships
by the Company or its competitors,  general  conditions in the computer industry
or the global economy generally, or market volatility unrelated to the Company's
business and operating results.

Item 8. Financial Statements and Supplementary Data

     The Company's audited consolidated financial statements for the years ended
December 31, 2000, 1999 and 1998 begin on page F-1 of this Annual Report on Form
10-K.

                                       21



Item  9.  Changes  in and  Disagreements  with  Accountants  on  Accounting  and
Financial Disclosure

        On  December 8, 1999,  the Board  dismissed  PricewaterhouseCoopers  LLP
("Pricewaterhouse") as its independent accountants.

        In connection with the audits conducted and during the subsequent period
through December 8, 1999,  there were no  disagreements  between the Company and
Pricewaterhouse  on any matter of accounting  principles or practice,  financial
statement disclosure,  auditing scope or procedures, which disagreements, if not
resolved to their  satisfaction,  would have caused  them to make  reference  in
connection  with their  opinion to the subject  matter of the  disagreement.  In
addition,  the audit report of  Pricewaterhouse  on the  consolidated  financial
statements of the Company as of and for the year ended December 31, 1998 did not
contain any adverse  opinion or disclaimer  of opinion,  nor was it qualified or
modified as to uncertainty, audit scope or accounting principles.

        On December 13, 1999, the Company retained  Stonefield  Josephson,  Inc.
("Stonefield  Josephson") as its independent  accountants to audit the Company's
financial  statements.  During the two years ended  December 31, 1998 and during
the subsequent period ended December 13, 1999, neither the Company nor anyone on
its behalf  consulted  Stonefield  Josephson  regarding (i) the  application  of
accounting  principles to any transaction either completed or proposed,  or (ii)
the type of audit opinion that might be rendered by Stonefield  Josephson on the
Company's financial statements.

                                    PART III

Item 10. Directors and Executive Officers of the Registrant

        Information  with respect to this Item is  incorporated  by reference to
the Company's  definitive  proxy statement with respect to its Annual Meeting of
Stockholders expected to be held on June 18, 2001.

Item 11. Executive Compensation

        Information  with respect to this Item is  incorporated  by reference to
the Company's  definitive  proxy statement with respect to its Annual Meeting of
Stockholders expected to be held on June 18, 2001.

Item 12. Security Ownership of Certain Beneficial Owners and Management

        Information  with respect to this Item is  incorporated  by reference to
the Company's  definitive  proxy statement with respect to its Annual Meeting of
Stockholders expected to be held on June 18, 2001.

Item 13. Certain Relationships and Related Transactions

        Information  with respect to this Item is  incorporated  by reference to
the Company's  definitive  proxy statement with respect to its Annual Meeting of
Stockholders expected to be held on June 18, 2001.

                                       22




                                     PART IV

Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K

                          Index to Financial Statements

                                                                           Page

 (a)(1) Financial Statements

        Report of Stonefield Josephson, Inc., Independent Accountants....   F-1
        Report of PricewaterhouseCoopers LLP, Independent Accountants....   F-2
        Consolidated Balance Sheets at December 31, 2000 and 1999........   F-3
        Consolidated Statements of Operations for the years ended
        December 31, 2000, 1999, and 1998................................   F-4
        Consolidated Statements of Changes in Stockholders'
        Equity (Deficit) for the years December 31, 2000, 1999, and 1998.   F-5
        Consolidated Statements of Cash Flows for the years ended
        December 31, 2000, 1999 and 1998.................................   F-6
        Notes to Consolidated Financial Statements.......................   F-7
 (a)(2) Financial Statement Schedule

        Schedule II Valuation and Qualifying Accounts and Reserves.......   S-1

(b) Reports on Form 8-K

     Current  Report on Form 8-K dated October 6, 2000,  regarding the Company's
acquisition of certain assets of PenOp Limited and PenOp Inc.

     Current  Report  on Form  8-K/A  dated  October  6,  2000,  describing  the
acquisition of the assets of PenOp in more detail

     Current  Report  on  Form  8-K  dated  October  31,  2000,   regarding  (i)
appointment of Louis Panetta to the Board of Directors,  (ii) the resignation of
Jess  Ravich  from the Board of  Directors  and (iii)  the  announcement  of the
Company's third quarter results.

(c) Exhibits

    Exhibit                            Document
    Number

    2.0   Second Amended Plan of Reorganization of the Company, incorporated
          herein by reference to the Company's Form 8-K filed October 24, 1994.

    2.1   Orderly Liquidation Valuation, Exhibit F to the Second Amended Plan of
          Reorganization, incorporated herein by reference to the Company's Form
          8-K filed October 19, 1994.

    2.2   Order Confirming Plan of Reorganization, incorporated herein by
          reference to the Company's Form 8-K filed November 14, 1994.

    3.1   Certificate of Incorporation of the Company, as amended, incorporated
          herein by reference to Exhibits 3.1, 3.2, 3.3 and 3.4 to the Company's
          Registration Statement on Form 10 (File No. 0-19301).

    3.2   Certificate  of Amendment to the  Company's  Certificate  of
          Incorporation  (authorizing  the reclassification of the Class A
          Common Stock and Class B Common Stock into one class of Common Stock)
          as filed with the Delaware Secretary of State's Office on November 1,
          1991, incorporated herein by reference to Exhibit 3 to Amendment 1 on
          Form 8 to the Company's Form 8-A (File No. 0-19301).

    3.3   By-laws of the Company adopted on October 6, 1986, incorporated herein
          by reference to Exhibit 3.5 to the Company's Registration Statement on
          Form 10 (File No. 0-19301).

                                       23


4.1    1984 Stock  Option Plan of the  Company,  as amended  and  restated as of
       October 15, 1987 and as amended by resolutions of the stockholders of the
       Company  passed on August 15, 1989 and  October 8, 1990 to  increase  the
       aggregate  shares covered  thereby to 1,000,000,  incorporated  herein by
       reference to Exhibit 4.4 to the Company's  Registration Statement on Form
       10 (File No. 0-19301).

4.2    Form of Stock Option Grant under 1984 Stock Option Plan, incorporated
       herein by reference to Exhibit 4.5 to the Company's Registration
       Statement on Form 10 (File No. 0-19301).

4.3    1991 Stock Option Plan of the Company, incorporated herein by reference
       to Exhibit 4.5 of the Company's Form S-1 dated December 23, 1991
      (Registration No. 33-43879).

4.4    1991 Non-Discretionary Stock Option Plan, incorporated herein by
       reference to Exhibit 4.6 of the Company's Form S-1 dated December 23,
       1991 (Registration No. 33-43879).

4.5    Form of Incentive Stock Option Grant under 1991 Stock Option Plan,
       incorporated herein by reference to Exhibit 4.7 of the Company's Form
       S-1 dated December 23, 1991 (Registration No. 33-43879).

4.6    Form of Non-Qualified Stock Option Grant under 1991 Stock Option Plan,
       incorporated herein by reference to Exhibit 4.8 of the Company's Form
       S-1 dated December 23, 1991 (Registration No. 33-43879).

4.7    Form of Stock Option Grant under 1991 Non-Discretionary Stock Option
       Plan, incorporated herein by reference to Exhibit 4.9 of the Company's
       Form S-1 dated December 23, 1991 (Registration No. 33-43879).

4.8    1994 Stock Option Plan,  incorporated herein by reference to Exhibit G of
       the Company's Second Amended Disclosure Statement filed on Form 8-K dated
       October 19, 1994 and approved by shareholders on November 14, 1994.

4.9    Form of Warrant of the Company  dated March 28, 1997 issued in connection
       with the Waiver by and among the  Company  and the  signatories  thereto,
       incorporated  herein by  reference to Exhibit 4.9 of the  Company's  1996
       Form 10-K (File No. 0-19301).

4.10   1999 Stock Option Plan, incorporated herein by reference to Exhibit A of
        the Company's Definitive Proxy Statement filed on May 4, 1999 and
       approved by shareholders on June 7, 1999. .

+10.1  Licensing  and  Development  Agreement  for Use and  Marketing of Program
       Materials dated September 25, 1992 between the Company and  International
       Business  Machines  Corporation,  incorporated  herein  by  reference  to
       Exhibit 10.13 of the Company's 1992 Form 10-K (File No. 0-19301)

10.2   Standby Stock Purchase  Agreement between the Company and Philip Sassower
       dated October 3, 1994,  incorporated herein by reference to Exhibit 10.13
       of the Company's 1994 Form 10-K (File No. 0-19301)

10.3   Form of  Subscription  Agreement  between the Company and the Purchasers,
       dated November 28, 1995, incorporated herein by reference to Exhibit 1 of
       the Company's Form 8-K dated November 28, 1995.

10.4   Form  of  Registration  Rights  Agreement  between  the  Company  and the
       Purchasers,  dated November 28, 1995, incorporated herein by reference to
       Exhibit 1 of the Company's Form 8-K dated November 28, 1995.

10.5   Form of Warrant of the Company issued to Libra Investments, Inc. on
       November 28, 1995, incorporated herein by reference to
       Exhibit 1 of the Company's Form 8-K dated November 28, 1995.

10.6   Form of Registration Rights Agreement between the Company and Libra
       Investments, Inc., dated November 28, 1995, incorporated
       herein by reference to Exhibit 1 of the Company's Form 8-K dated
       November 28, 1995.

10.7   Form of Subscription Agreement between the Company and various investors,
       dated June 13, 1996, incorporated herein by reference to Exhibit 1 of the
       Company's Form 8-K dated June 27, 1996.

10.8   Form of  Registration  Rights  Agreement  between the Company and various
       investors,  dated June 13,  1996,  incorporated  herein by  reference  to
       Exhibit 2 of the Company's Form 8-K dated June 27, 1996.


                                       24


10.9   Form of Preferred Stock  Investment  Agreement,  dated as of December 31,
       1996, between the Company and the investors listed on Schedule 1 thereto,
       incorporated  herein by reference to Exhibit 1 of the Company's  Form 8-K
       dated December 31, 1996.

10.10  Form  of  Registration  Rights  Agreement  between  the  Company  and the
       Investors Listed on Schedule 1 thereto,  incorporated herein by reference
       to Exhibit 2 of the Company's Form 8-K dated December 31, 1996.

10.11  Form of  Certificate of Designation of the Company with respect to the 5%
       Cumulative Convertible Preferred Stock,  incorporated herein by reference
       to Exhibit 3 of the Company's Form 8-K dated December 31, 1996.

10.12  Waiver,  dated March 26, 1997,  effective December 31, 1996, by and among
       the Company and the signatories thereto, incorporated herein by reference
       to Exhibit 10.19 of the Company's 1996 Form 10-K (File No. 0-19301).

10.13  Form of Subscription  Agreement  between the Company and each subscriber,
       dated as of  November  25,  1997,  incorporated  herein by  reference  to
       Exhibit 10.1 of the Company's Form 8-K dated December 3, 1997.

10.14  Certificate of  Designations  of the Company with respect to the Series B
       5%  Cumulative  Convertible  Preferred  Stock,   incorporated  herein  by
       reference to Exhibit 10.2 of the  Company's  Form 8-K dated  November 13,
       1997.

10.15  Form of Registration  Rights Agreement,  by and among the Company and the
       signatories thereto,  dated as of November 25, 1997,  incorporated herein
       by reference to Exhibit 10.3 to the Company's Form 8-K dated November 13,
       1997.

10.16  Amendment to the Company's Certificate of Designation with respect to the
       5%  Cumulative   Convertible   Preferred   Stock  dated  June  12,  1998,
       incorporated  herein by reference to Exhibit 10.23 of the Company's  1998
       Form 10-K (File No. 0-19301).

10.17  Amendment  to  the  Company's   Amended  and  Restated   Certificate   of
       Incorporation  dated June 12, 1998,  incorporated  herein by reference to
       Exhibit 10.24 of the Company's 1998 Form 10-K (File No. 0-19301).

10.18  Employment  Agreement  dated  August 14, 1998  between  James Dao and the
       Company,  incorporated  herein  by  reference  to  Exhibit  10.25  of the
       Company's 1998 Form 10-K (File No. 0-19301).

- -10.19 Software Development and License Agreement dated December 4, 1998 between
       Ericsson Mobile Communications AB and the Company, incorporated herein by
       reference  to  Exhibit  10.26 of the  Company's  1998 Form 10-K (File No.
       0-19301).

10.20  Loan and Warrant Agreement dated October 20, 1999 between the Company and
       the Philip S. Sassower 1996 Charitable Remainder Annuity Trust.

10.21  Asset  Purchase  Agreement  between  the  Company and PenOp Ltd and PenOp
       Inc.,  incorporated  herein by reference to the Company's  Form 8-K dated
       October 6, 2000.

*21.1   Schedule of Subsidiaries.

*23.1   Consent of  Stonefield  Josephson, Accountancy  Corporation, Independent
       Accountants.

*23.2   Consent of PricewaterhouseCoopers LLP, Independent Accountants.

+        Confidential  treatment  of certain  portions of this exhibit have been
         previously  granted  pursuant  to a request for  confidentiality  dated
         March 29, 1993, filed pursuant to the Securities Exchange Act of 1934.

*        Filed herewith.

- -        Confidential  treatment  of certain  portions of this exhibit have been
         requested from the SEC pursuant to a request for confidentiality  dated
         March 30, 1999,  filed  pursuant to the  Securities and Exchange Act of
         1934.

                                       25



                                   SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized, in the City of Redwood
Shores, State of California, on March 28, 2001.

                                  COMMUNICATION INTELLIGENCE CORP.
                                   By:
                                          /s/ Guido DiGregorio
                                         ------------------------
                                              Guido DiGregorio
                                     President and Chief Executive Officer

        Pursuant to the  requirements  of the  Securities  Exchange Act of 1934,
this  report  has been  signed  below by the  following  persons  on  behalf  of
Registrant and in the capacities indicated on March 28, 2001.

      Signature                                           Title

 /s/ Guido DiGregorio            Director, President and Chief Executive Officer
 ----------------------          (Principal Executive Officer)
     Guido DiGregorio

 /s/ Marjorie L. Bailey          Vice President and Chief Financial Officer
 ----------------------          (Principal Financial and Accounting Officer)
     Marjorie L. Bailey

 /s/ Louis Panetta                Director
 ----------------------
     Louis Panetta

 /s/ Philip S. Sassower           Director, Chairman of the Board, and Secretary
 ----------------------
     Philip S. Sassower

 /s/ Jeffrey Steiner              Director
 ----------------------
     Jeffrey Steiner

 /s/ Chien Bor Sung               Director
 ----------------------
     Chien Bor Sung


                                       26


Board of Directors and Stockholders of
Communication Intelligence Corporation
Redwood Shores, California

We have audited the  accompanying  consolidated  balance sheets of Communication
Intelligence Corporation and its subsidiary as of December 31, 2000 and 1999 and
the related  consolidated  statements of  operations,  changes in  stockholders'
equity (deficit), cash flows and financial statement schedule for the years then
ended,  as listed in the index  appearing  under Item  14(a)(1)  and (2) of this
Annual Report on Form 10-K. These financial statements are the responsibility of
Company's  management.  Our  responsibility  is to  express  an opinion on these
financial statements based on our audit.

We conducted our audit in accordance with generally accepted auditing standards.
Those standards  require that we plan and perform the audit to obtain reasonable
assurance   about  whether  the  financial   statements  are  free  of  material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts  and the  disclosures  in the  financial  statements.  An audit also
includes assessing the accounting principles used and significant estimates made
by  management,   as  well  as  evaluating  the  overall   financial   statement
presentation.  We believe  that our audit  provides a  reasonable  basis for our
opinion.

In our opinion the consolidated  financial  statements and financial  statements
schedule  listed in the index  appearing  under  Item  14(a)(1)  and (2) of this
Annual  Report  on Form 10-K  present  fairly,  in all  material  respects,  the
financial   position  of   Communication   Intelligence   Corporation   and  its
subsidiaries  ("the  Company")  at December 31, 2000 and 1999 and the results of
their  operations  and their cash flows for the years then ended,  in conformity
with generally accepted accounting principles.

STONEFIELD JOSEPHSON INC.
Certified Public Accountants

San Francisco, California
February 9, 2001


                                      F-1




                        Report of Independent Accountants

To the Board of Directors and Stockholders of
Communication Intelligence Corporation

     In our opinion,  the consolidated  financial statements listed in the index
appearing  under  Item  14(a) (1) of this  Annual  Report  on Form 10-K  present
fairly,  in all  material  respects,  the  financial  position of  Communication
Intelligence  Corporation and its  subsidiaries  ("the Company") at December 31,
1998, and the results of their operations and their cash flows for the year then
ended, in conformity with accounting principles generally accepted in the United
States. In addition,  in our opinion, the financial statement schedule listed in
the index appearing under Item 14(a)2 presents fairly, in all material respects,
the  information  set forth  therein when read in  conjunction  with the related
consolidated   financial   statements.   These  financial   statements  are  the
responsibility of the Company's management;  our responsibility is to express an
opinion on these  financial  statements  based on our audits.  We conducted  our
audits of these  statements in  accordance  with  auditing  standards  generally
accepted in the United  States which  require that we plan and perform the audit
to obtain reasonable  assurance about whether the financial  statements are free
of material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and  disclosures in the financial  statements,  assessing
the accounting principles used and significant estimates made by management, and
evaluating the overall  financial  statement  presentation.  We believe that our
audits provide a reasonable basis for the opinion expressed above.

PRICEWATERHOUSECOOPERS  LLP

San Jose, CA
March 29, 1999


                                      F-2



                     Communication Intelligence Corporation
                           Consolidated Balance Sheets
                    (In thousands, except par value amounts)



                                                             December 31,
                                                    ---------------------------
                                                          2000          1999
                                                    ---------------------------
                                                            
Assets
Current assets:
Current Assets:
  Cash and cash equivalents.....................     $    2,349     $    2,374
  Accounts receivable,including $350 from M10
  (Previously PenOp), net of allowances of
  $118 and $13 at...............................          1,760          1,575
  Inventories...................................            171             81
  Prepaid expenses and other current assets.....            270            175
                                                     -----------    -----------
        Total current assets....................          4,550          4,205

Note receivable from officer....................             46            135
Property and equipment, net.....................            262            344
Patents and trademarks..........................          6,234              8
Other assets....................................            210            271
                                                     -----------    -----------

        Total assets.............................    $   11,302     $    4,963
                                                     ===========    ===========

Liabilities and Stockholders' Equity
Current liabilities:
  Accounts payable...............................    $      679     $     288
  Short-term debt................................           120            60
  Accrued compensation...........................           263           268
  Other accrued liabilities......................           318           500
  Deferred revenue...............................            61            35
                                                     -----------    -----------
        Total current liabilities................         1,441         1,151

Long-term debt - related party...................         1,427         1,338

Minority interest................................           127           125

Commitments......................................

Stockholders' equity:
  Common stock, $.01 par value; 100,000
     shares authorized; 89,668....................          897           822
  Additional paid-in capital......................       80,656        72,983
  Accumulated deficit.............................      (73,043)      (71,244)
  Accumulated other comprehensive loss............         (203)         (212)
                                                     ------------    ----------

Total stockholders' equity........................        8,307         2,349
                                                     ------------    ----------

   Total liabilities and stockholders' equity.....   $   11,302     $   4,963
                                                     ===========    ===========






           See accompanying Notes to Consolidated Financial Statements

                                      F-3

                     Communication Intelligence Corporation
                      Consolidated Statements of Operations
                    (In thousands, except per share amounts)


                                                 Years ended December 31,
                                            --------------------------------
                                               2000        1999        1998
                                            --------------------------------


                                                         
Revenues:
  Online.................................   $  1,327    $  1,753   $    700
  Corporate..............................      3,197       3,145      2,002
    Nonrecurring maintenance
    fees - M10 (Previously PenOp)........        877           -          -
  China..................................      1,911       1,620      1,879
                                            ---------   ---------  ---------
                                               7,312       6,518      4,581
                                            ---------   ---------  ---------
Operating costs and expenses:
   Cost of sales:
     Online..............................      1,087       1,832        273
     Corporate...........................        416         325        332
     China...............................      1,393       1,160      1,368
   Research and development..............      1,603       1,363      1,989
   Sales and marketing...................      2,239       1,877      2,015
   General and administrative............      2,181       1,683      1,889
                                            ---------   ---------  ---------

                                               8,919       8,240      7,866
                                            ---------   ---------  ---------

Loss from operations.....................     (1,607)     (1,722)    (3,285)

Interest income and other
  income (expense), net..................         76          55        147
Interest expense.........................       (266)        (73)       (19)
Minority interest........................         (2)          -          -
                                            ----------   ---------  --------

Net loss.................................     (1,799)      (1,740)   (3,157)

Preferred stock dividends................          -            -      (435)
                                            ----------   ---------  --------


Net loss available to common stockholders.  $ (1,799)    $ (1,740)  $(3,592)
                                            ==========   ========   ========


Basic and diluted loss per common share...  $  (0.02)    $  (0.02)  $ (0.06)
                                            ===========  =========  ========

Weighted average common shares............    85,324       79,625    56,233
                                            ===========  =========  ========



           See accompanying Notes to Consolidated Financial Statements

                                      F-4



                     Communication Intelligence Corporation
      Consolidated Statements of Changes in Stockholders' Equity (Deficit)
                                 (In thousands)



                       Series      Series
                          A          B                             Accum.
                       Convert.   Convert.      Additional         Other
                      Preferred  Preferred Common Paid-In  Accum   Compre.
                        Stock      Stock    Stock Capital  Deficit Loss   Total
                                                   
Balances as of
  December 31, 1997..   $  4     $  2     $ 474  $ 69,955 $(66,347)$(99) $3,989
                         ------------------------------------------------------
Conversion  of 329
 shares of SeriesA
 Preferred Stock into
 18,598 shares of
 Common Stock.......      (4)       -       186      (182)      -     -       -
Conversion of 240
 shares of Series B
 Preferred Stock into
 11,384 shares of
 Common Stock.......       -       (2)      114      (112)      -     -       -
Exercise of options
 1,126 shares of
 Common Stock.......       -        -        11       511       -     -      522
Accelerated vesting
 of 40 options to
 consultants for
 services...........       -        -         -        33       -     -      33
Foreign currency
 translation adj.          -        -         -         -       -   (55)    (55)
Net loss............       -        -         -         -  (3,157)    -   3,157)
                        --------------------------------------------------------
Balances as of
 December 31, 1998..       -        -       785   70,205  (69,504  (154)  1,332
Issuance of 300
 warrants in
 connection with
 Long-term debt....        -        -         -      179        -    -      179
Exercise of options
 for 3,421 of
 Common Stock......        -        -        34    1,802        -    -    1,836
Exercise of 329
 warrants for 329
 shares od Common
 Stock............         -        -         3      797        -     -     800
Foreign currency
 translation adj...        -        -         -        -        -   (58)    (58)
Net loss...........        -        -         -        -   (1,740)    -  (1,740)
                       ---------------------------------------------------------
Balances as of
 December 31, 1999..       -        -       822   72,983  (71,244)(212)   2,349
Exercise of 2,352
 options for  2,352
 shares of Common
 Stock.............        -        -        24    1,559        -    -    1,583
Exercise of 406
 warrants for 361
 shares of Common
 Stock.............        -        -         4      433        -    -      437
Issuance of 4,700
 shares of Common
 Stock in exchange
 for intellectual
 property of PenOp
 Ltd...............        -        -        47    5,681        -    -    5,728
Foreign currency
 translation adj...        -        -         -        -        -    9        9
Net loss...........        -        -         -        -   (1,799)   -   (1,799)
                      ----------------------------------------------------------
Balances as of
 December 31, 2000.   $    -    $   -    $  897 $ 80,656 $(73,043) $(203) $8,307
                      ==========================================================


           See accompanying Notes to Consolidated Financial Statements

                                      F-5


                     Communication Intelligence Corporation
                      Consolidated Statements of Cash Flows
                                 (In thousands)



                                                    Years ended December 31,

                                               ---------------------------------
                                                 2000        1999        1998
                                               ---------------------------------
                                                            
Cash flows from operating activities

Net loss...................................... $ (1,799)   $ (1,740)   $ (3,157)
Adjustments to reconcile net loss
 to net cash used in operating
  Depreciation and amortization...............      328         334         327
  Equity securities issued for services.......        -           -          33
  Non-cash compensation.......................       89           -           -
  (Gain) loss on disposal of property
  and equipment...............................        -          (1)         (2)
  Changes in operating assets and liabilities.
    Accounts receivable, net..................     (185)        (429)      (784)
    Inventories...............................      (90)          (7)       119
    Prepaid expenses and other current assets.      (95)         (72)        72
    Other assets..............................       48          (49)       (12)
    Accounts payable..........................      390         (184)      (586)
    Accrued compensation......................       (3)          38       (217)
    Other accrued liabilities.................     (176)          70       (595)
    Deferred revenue..........................       26         (616)       211
                                                ---------   ---------   --------

Net cash used in operating activities.........   (1,467)      (2,656)    (4,591)
                                                ---------   ---------  ---------

Cash flows from investing activities

Acquisition of property and equipment.........     (636)         (78)       (45)
Acquisition of property through
 capital leases...............................        2           17          -
Proceeds from the sale of property
 and equipment................................        -            -         25
                                                ---------    ---------  --------

Net cash used in investing activities.........     (634)         (61)       (20)
                                                ---------    ---------  --------


Cash flows from financing activities

Proceeds from issuance of short-term debt......     120           96        145
Proceeds from issuance of long-term
  debt - related party.........................       -        1,500          -
Restricted cash related to short-term debt.....       -          250       (250)
Principal payments on short-term debt..........     (60)        (181)      (490)
Principal payments on capital lease obligations     ( 4)         ( 5)       ( 6)
Proceeds from exercise of warrants.............     437          800          -
Proceeds from exercise of stock options........   1,583        1,836        522
                                                ---------    --------   --------
Net cash provided by (used in)
 financing activities..........................   2,076        4,296        (79)
                                                ---------    --------   --------


Effect of exchange rate changes on cash........       -            -          -

Net increase (decrease) in cash and
cash equivalents...............................     (25)       1,579     (4,690)
Cash and cash equivalents at
beginning of year..............................   2,374          795      5,485
                                                ---------    --------   --------


Cash and cash equivalents at end of year....... $ 2,349     $  2,374    $   795
                                                =========   =========   ========




           See accompanying Notes to Consolidated Financial Statements

                                      F-6



                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

1.   Nature of  Business,  Basis of  Presentation  and  Summary  of  Significant
     Accounting Policies

The Company

     Communication  Intelligence  Corporation  (the "Company" or "CIC") develops
and markets natural input and biometric  electronic signature solutions aimed at
the emerging markets such as, e-commerce, wireless Internet/information devices,
and corporate  security.  These emerging  markets for CIC's products include all
areas of personal computing, as well as electronic commerce and communications.

     The  Company's  research  and  development  activities  have  given rise to
numerous  technologies  and  products.   The  Company's  core  technologies  are
classified  into  two  broad  categories:   "natural  input   technologies"  and
"transaction  and  communication  enabling  technologies".  CIC's  natural input
technologies are designed to allow users to interact with a computer or handheld
device through the use of an electronic pen or "stylus".  Such products  include
the  Company's   multi-lingual   Handwriter(R)   Recognition   System,  and  its
Handwriter(R)  for  Windows(R)  family  of  desktop  computing  products.  CIC's
transaction  and  communication   enabling  technologies  provide  a  means  for
protecting  electronic  transactions and discretionary  communications.  CIC has
developed  products  for dynamic  signature  verification,  electronic  ink data
compression  and encryption and a suite of  development  tools and  applications
which the Company believes could increase the functionality of its core products
and facilitate their integration into original equipment  manufacturers' ("OEM")
hardware products and computer systems and networks.

     Through its 90% owned joint  venture in China (the  "Joint  Venture"),  the
Company provides system integration  services and markets its pen-based business
computer  systems  to  Chinese  businesses,  government  users and  other  joint
ventures.

     For the  five-year  period ended  December 31, 2000,  the Company  incurred
aggregate  losses of $30  million,  and, at December  31,  2000,  the  Company's
accumulated  deficit was  approximately  $73 million.  The Company has primarily
funded these losses through the sale of debt and equity securities.

     As of December 31, 2000,  the Company's  principal  source of liquidity was
its cash and cash equivalents of $2,349. Although there can be no assurance, the
Company believes that its current  resources,  together with expected  revenues,
will  provide  sufficient  funds for  planned  operations  for at least the next
twelve months.  However, if the Company is unable to generate adequate cash flow
from sales,  or if  expenditures  required to achieve  the  Company's  plans are
greater than expected, the Company may need to obtain additional funds or reduce
discretionary  spending.  Management  believes  that it  will be able to  reduce
discretionary spending if required.

Basis of Consolidation

     The  accompanying   consolidated   financial  statements  are  prepared  in
accordance  with  generally  accepted  accounting  principles,  and  include the
accounts  of CIC and its 90% owned  Joint  Venture in the  People's  Republic of
China. All  inter-company  accounts and transactions  have been eliminated.  All
amounts  shown in the  accompanying  financial  statement  are in  thousands  of
dollars except per share amounts.

Use of Estimates

     The  preparation  of financial  statements  in  conformity  with  generally
accepted  accounting  principles  requires  management  to  make  estimates  and
assumptions  that affect the  reported  amounts of assets and  liabilities,  and
disclosure of contingent  assets and  liabilities,  at the date of the financial
statements,  as well as the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from these estimates.

     The Company has reclassified  revenue for 1999 and 1998 to conform with the
current year presentation.

                                      F-7

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

1.   Nature of  Business,  Basis of  Presentation  and  Summary  of  Significant
     Accounting Policies (continued)

Fair Value of Financial Instruments

     The carrying amounts of the Company's financial instruments, including cash
and cash  equivalents,  restricted cash, and short-term  debt,  approximate fair
value due to their short maturities.

Cash and Cash Equivalents

     The Company considers all highly liquid  investments with a maturity at the
date of purchase of three months or less to be cash equivalents.

     Short-term  investments  are  classified as  "available-for-sale."  For all
periods presented,  cost of investments approximated fair market value. The cost
of securities sold is based on the specific  identification  method. The Company
had no short-term investments as of December 31, 2000 or 1999.

        The Company's cash and cash  equivalents,  at December 31,  consisted of
the following:


                                             2000        1999

                                         ----------- ------------
                                              
Cash in bank..........................    $  1,332    $  2,359
Commercial paper......................         687          11
Money markets.........................         330           4
                                         ----------- ------------

  Cash and cash equivalents............   $  2,349    $  2,374
                                         =========== ============


Concentrations of Credit Risk

     Financial  instruments that potentially  subject the Company to significant
concentrations  of credit risk  consist  primarily  of cash,  cash  equivalents,
restricted cash,  short-term  investments and accounts  receivable.  The Company
maintains its cash,  cash  equivalents and short-term  investments  with various
financial institutions.  This diversification of risk is consistent with Company
policy to maintain liquidity, and mitigate against risk of loss as to principal.
Although such amounts may exceed the F. D. I. C. limits,  the Company limits the
amount of credit  exposure with any one financial  institution and believes that
no significant concentration of credit risk exists with respect to cash and cash
equivalents.

     At December  31, 2000,  the Joint  Venture had  approximately  $567 in cash
accounts held by a financial  institution in the People's Republic of China. The
Joint Venture deposits are not covered by any federal deposit  insurance program
that is comparable to the programs applicable to U.S. deposits.

     To date,  accounts  receivable have been derived  principally from revenues
earned from end users,  manufacturers,  retailers and  distributors  of computer
products in North  America,  Europe and the Pacific  Rim.  The Company  performs
periodic credit evaluations of its customers,  and does not require  collateral.
The Company maintains reserves for potential credit losses;  historically,  such
losses have been insignificant and within management's expectations.

     Eleven customers  accounted for approximately 72% of accounts receivable at
December 31, 2000.  One customer  accounted  for  approximately  95% of accounts
receivable at December 31, 1999.

Inventories

     Inventories  are  stated  at the  lower  of  cost  or  market,  cost  being
determined  using the  first-in  first-out  ("FIFO")  method.  Cost  principally
includes direct materials.  At December 31, 2000 and 1999, inventories consisted
of finished goods.

                                      F-8

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

1.   Nature of  Business,  Basis of  Presentation  and  Summary  of  Significant
     Accounting Policies (continued)

Property and Equipment, Net

     Property and equipment are stated at cost.  Depreciation  is computed using
the straight-line  method over the estimated useful lives of the related assets,
ranging from three to five years.  Leasehold  improvements  are  amortized  over
their estimated  useful lives,  not to exceed the term of the related lease. The
cost of additions and improvements is capitalized, while maintenance and repairs
are charged to expense as incurred.

     Property and equipment, net at December 31, consists of the following:



                                                      2000         1999
                                                   ----------- ------------
                                                           
Machinery and equipment............................   $ 1,191      $ 1,127
Office furniture and fixtures......................       448          438
Leasehold improvements.............................        84           84
Purchased software.................................       174          146
                                                   ----------- ------------
                                                        1,897        1,795
Less accumulated depreciation and amortization.....    (1,635)      (1,451)
                                                   ------------ ------------
                                                      $   262      $   344
                                                   ============ ============






     Included in property and  equipment as of December 31, 2000 and 1999 is $42
and $39,  respectively,  of assets  acquired under capital  leases.  Accumulated
depreciation  on such assets  totaled $32 and $25 at December 31, 2000 and 1999,
respectively.

Patents

     On October 6, 2000, a  wholly-owned  subsidiary  of the  Company,  acquired
certain assets of PenOp Limited ("PenOp") and its subsidiary PenOp Inc. pursuant
to an asset  purchase  agreement  dated as of September  29,  2000.  Patents are
stated at fair market value.  Amortization  is computed using the  straight-line
method over the  estimated  lives of the related  assets,  ranging  from five to
seventeen years.

     Patents, net at December 31, consists of the following:



                              Expiration     Life         2000            1999
                              ----------     ----         ----            ----
                                                         
Patent...................       Various         5         $     9      $     -
Various..................       Various         7             476          476
Patent...................         2013         13              93            -
Patent...................         2014         14             187            -
Patent...................         2015         15             373            -
Patent...................         2017         17           5,607            -
                                                       ------------ ------------
                                                            6,745          476

Less accumulated amortization........................        (511)        (468)
                                                       ------------ ------------
                                                          $ 6,234      $     8
                                                       ============ ============




                                      F-9

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)


Long-Lived Assets

     The Company evaluates the  recoverability of its long-lived assets whenever
circumstances  or events  indicate  such assets might be  impaired.  The Company
would  recognize an  impairment  reserve in the event the net book value of such
assets exceeded the future  undercounted cash flows attributable to such assets.
No such reserves have been recorded in the three years ended December 31, 2000.

Software Development Costs

     The Company capitalizes  software  development costs upon the establishment
of technological  feasibility,  subject to net realizable value  considerations.
Capitalization  commences  upon the  completion  of a working  model and ends on
general  product  release.  As of December  31,  2000 and 1999,  such costs were
insignificant  and  are  included  as a  component  of  "other  assets"  in  the
accompanying  consolidated  balance  sheets.  Amortization  expense  related  to
capitalized  software  development costs in 2000, 1999 and 1998 amounted to $12,
$1 and $7, respectively.

Stock-Based Compensation

     Effective  January 1, 1996,  the Company  adopted  Statement  of  Financial
Accounting Standards No. 123,  "Accounting for Stock-Based  Compensation" ("SFAS
123").  The Company has  elected to  continue to use the  intrinsic  value based
method of Accounting Principles Board Opinion No. 25, as allowed under SFAS 123,
to account for its employee stock-based compensation plans. The Company complies
with the disclosure provisions of SFAS 123.

Revenue Recognition

     In October 1997,  the American  Institute of Certified  Public  Accountants
(the  "AICPA")  issued  Statement  of  Position  No.  97-2,   "Software  Revenue
Recognition"  ("SOP  97-2"),  which the Company  has  adopted  for  transactions
entered into during the fiscal year beginning January 1, 1998. SOP 97-2 provides
guidance  for  recognizing  revenue  on  software  transactions  and  supersedes
Statement of Position No. 91-1, "Software Revenue  Recognition".  In March 1998,
the AICPA issued Statement of Position No. 98-4, "Deferral of the Effective Date
of a Provision of SOP 97-2, Software Revenue Recognition" ("SOP 98-4"). SOP 98-4
defers,  for one year,  the  application  of certain  passages in SOP 97-2 which
limit what is considered  vendor-specific  objective evidence ("VSOE") necessary
to recognize revenue for software licenses in multiple-element arrangements when
undelivered  elements  exist.  In December 1998,  the AICPA issued  Statement of
Position  No. 98-9 ("SOP  98-9")  Modifications  of SOP 97-2,  Software  Revenue
Recognition,  With  Respect  to  Certain  Transactions."  SOP 98-9  extends  the
effective date of SOP 98-4 and provides additional  interpretative guidance. SOP
98-9 is effective for fiscal years  beginning  after March 15, 2000. The Company
determine  that the impact of SOP 98-9 and the remaining  provisions of SOP 97-2
on current  revenue  recognition  practices  did not have a  material  impact on
revenue recognition during 2000 and 1999.

   Online Revenue

     Revenue from retail  product sales is recognized  upon sell through,  while
revenue from other product sales is  recognized  upon shipment  provided that no
significant obligations remain and the collection of the resulting receivable is
probable.  The  Company  provides  for  estimated  sales  returns at the time of
shipment.

   Corporate Revenue

     License  revenues are  recognized  when the software has been delivered and
when all significant  obligations have been met. Royalty revenues are recognized
as products are licensed/sold by licensees. Deferred revenue in the accompanying
balance  sheets  reflects  service  contract  fees  received  from the Company's
licensees in advance of revenue being earned.

                                      F-10

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

1.   Nature of  Business,  Basis of  Presentation  and  Summary  of  Significant
     Accounting Policies (continued)

Corporate Revenue (continued)

     Development  contracts  revenue is generated  primarily from  non-recurring
engineering  activities  and  research  grants  from  licensees  and  government
agencies.  Revenue is recognized in accordance  with the terms of the grants and
agreements,  generally  when  collection is probable and related costs have been
incurred.

   China Joint Venture Revenue

     Revenue from system integration activities and product sales are recognized
upon shipment provided that no significant obligations remain and the collection
of the resulting receivable is probable.

     Three customers accounted for 16%, 6% and 5%, respectively,  of revenues in
2000.  One customer  accounted for 27% of revenues in 1999.  No other  customers
accounted for greater than 10% of revenues in 2000, 1999 and 1998.

Research and Development

     Research and development costs are charged to expense as incurred.

Advertising

        The Company expenses advertising costs as incurred.  Advertising expense
for the year ended December 31, 2000,  1999, and 1998 was $399,  $140, and $162,
respectively.

Net Loss Per Share

     Effective  December  31,  1997,  the  Company  adopted  the  provisions  of
Statement of Financial Accounting Standards No. 128, "Earnings Per Share" ("SFAS
128"). SFAS 128 requires the disclosure of both basic earnings per share,  which
is based on the  weighted  average  number of  common  shares  outstanding,  and
diluted  earnings per share,  which is based on the weighted  average  number of
common shares and dilutive potential common shares  outstanding.  All prior year
earnings  per share data have been  restated to reflect the  provisions  of SFAS
128. Potential common shares, including outstanding convertible preferred stock,
stock options and warrants,  have been excluded from the  calculation of diluted
earnings per share for all periods  presented as their effect is  anti-dilutive.
For the year ended  December 31, 1998,  the per share  results of  operations is
reduced  by  the  cumulative  dividend  requirements  earned  by  the  preferred
stockholders.

Foreign Currency Translation

     The Company considers the functional  currency of the Chinese Joint Venture
to be the local currency and, accordingly, gains and losses from the translation
of the local foreign currency  financial  statements are included as a component
of  "accumulated  other  comprehensive  loss" in the  accompanying  consolidated
balance sheets. Foreign currency assets and liabilities are translated into U.S.
dollars at the end-of-period  exchange rates except for non-monetary  assets and
liabilities,  which are translated at historical  exchange  rates.  Revenues and
expenses are  translated  at the average  exchange  rates in effect  during each
period  except for those  expenses  related to balance  sheet  amounts which are
translated at historical exchange rates.

     Net foreign currency transaction gains and losses are included in "interest
income  and  other  income  (expense),  net"  in the  accompanying  consolidated
statements  of  operations.   The  Company   recorded  a  net  foreign  currency
transaction  gain of $59,  and $58, for the years ended  December 31, 1999,  and
1998,   respectively.   Foreign   currency   transaction   gains  in  2000  were
insignificant.


                                      F-11

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

Income Taxes

     Deferred tax assets and  liabilities  are  recognized  for the expected tax
consequences  of  temporary  differences  between  the tax bases of  assets  and
liabilities and their financial  statement reported amounts and for tax loss and
credit  carryforwards.  A valuation  allowance is provided  against deferred tax
assets for when it is  determined to be more likely than not that the asset will
not be realized.

Acquisition of Assets From PenOp

         On October 6, 2000, a  wholly-owned  subsidiary  of the  Company,  (the
"Buyer"),  acquired certain assets of PenOp Limited ("PenOp") and its subsidiary
PenOp  Inc.,  (collectively,  the  "Sellers")  pursuant  to  an  asset  purchase
agreement dated as of September 29, 2000, by and among Buyer and the Sellers for
4.7 million  shares of common stock of the Company (the  "Acquisition").  Out of
the 4.7 million  shares  issued to Sellers in connection  with the  Acquisition,
approximately  940,000 shares are being held in escrow to cover  indemnification
of Buyer.  The  Company  ascribed a value of $5,728 to the assets  which will be
charged to income  over the  estimated  lives of the assets,  five to  seventeen
years.

   Pursuant  to  the  asset  purchase  agreement,  the  Company  agreed  to  use
reasonable efforts to file a Registration  Statement under the Securities Act of
1933,  as amended (the "Act"),  covering the sale of the  Transaction  Shares no
later than thirty (30) days from closing and to use  reasonable  efforts to have
the Registration Statement declared effective as soon as practicable thereafter.
The registration statement was declared effective on November 22, 2000.

   Subsequent  to the  closing,  an  officer  and  Chairman  of the Board of the
Company,  and his designees,  purchased in a private transaction an aggregate of
1,713,728  shares of common  stock  received by Sellers in  connection  with the
Acquisition for $3.3 million.

2. Chinese Joint Venture

     The Company  currently  owns 90% of a joint  venture  with the  Information
Industry  Bureau of the Jiangsu  Province,  a provincial  agency of the People's
Republic of China (the  "Agency").  In June 1998, the registered  capital of the
Joint Venture was reduced from $10,000 to $2,550.  As of December 31, 1999,  the
Company had  contributed an aggregate of $1,800 in cash to the Joint Venture and
provided it with non-exclusive licenses to technologies and certain distribution
rights and the Agency had  contributed  certain land use rights.  Following  the
reduction in registered  capital of the Joint  Venture,  neither the Company nor
the Agency are  required to make  further  contributions  to the Joint  Venture.
Prior to the  reduction in the amount of registered  capital,  the Joint Venture
was subject to the annual  licensing  requirements  of the  Chinese  government.
Concurrent  with the  reduction  in  registered  capital,  the  Joint  Venture's
business license has been renewed through October 18, 2043.

3. Comprehensive Income

     In June 1997, the Financial  Accounting Standards Board issued Statement of
Financial Accounting Standards No. 130, "Reporting  Comprehensive Income" ("SFAS
130"). The Company adopted SFAS 130 effective January 1, 1998. SFAS 130 requires
that  all  items  recognized   under  accounting   standards  as  components  of
comprehensive earnings be reported in an annual statement that is displayed with
the same prominence as other annual financial statements. SFAS 130 also requires
that an entity classify items as other comprehensive earnings by their nature in
an annual financial  statement.  For example,  other comprehensive  earnings may
include foreign  currency  translation  adjustments,  minimum pension  liability
adjustments, and unrealized gains and losses on marketable securities classified
as  available-for-sale.  Annual financial statements for prior periods have been
reclassified, as required.

     The  accumulated  other  comprehensive  loss at December  31, 2000 and 1999
consisted of cumulative foreign currency translation adjustments.

                                      F-12

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

4. Debt

     On September 1, and  September  19, 2000,  respectively,  the Company's 90%
owned Joint Venture borrowed,  in two transactions,  the aggregate equivalent of
$121,  denominated  in Chinese  currency,  from a Chinese  bank.  The loans bear
interest at 5.12%.  The borrowings did not require a compensating  balance.  The
loans were paid in March 2001.

     On September 3, 1999,  the Company's  90% owned Joint Venture  borrowed the
equivalent of $96,  denominated  in Chinese  currency,  from a Chinese bank. The
loan bore interest at 5.12% and was due on March 2, 2000. The borrowings did not
require a compensating balance. The note was repaid in full in January, 2000.

     Interest expense for the years ending December 31, 2000, 1999, and 1998 was
$266, $53, and $19, respectively. Interest expense associated with related party
debt  was  $266  and $53  for the  years  ended  December  31,  2000  and  1999,
respectively.  There was no related  party debt in the year ended  December  31,
1998.

5. Stockholders' Equity

Convertible Preferred Stock

     In December 1996, the Company  completed a private placement (the "December
Private Placement") of 450 shares of redeemable convertible preferred stock (the
"Series A  Preferred  Stock") at $25.00 per share to certain  institutional  and
other  investors.  On March 28,  1997,  and  effective  as of December 31, 1996,
holders of 100% of the then  issued and  outstanding  Series A  Preferred  Stock
executed a waiver of certain  provisions of the  Registration  Rights  Agreement
(the  "Agreement")   entered  into  in  connection  with  the  December  Private
Placement.  Under the waiver,  these holders  irrevocably  waived any redemption
obligations  of the  Company  with  respect to the Series A  Preferred  Stock in
exchange  for the  issuance to such  holders of 300  warrants  to  purchase  the
Company's Common Stock,  allocated  amongst the holders on a pro-rata basis. The
warrants  expire  five years from the  effective  date of  issuance  and have an
exercise price of $2.00 per share, subject to adjustments for anti-dilution.  On
November 26, 1997,  the Company  completed a private  placement of 240 shares of
Series B Preferred Stock (the "November Private  Placement") at $25.00 per share
to certain investors.

     Each holder of outstanding  shares of Series A Preferred Stock and Series B
Preferred  Stock  was  entitled  to  receive,  out of  funds  legally  available
therefor,  cumulative dividends on each share at the rate of $1.25 per share per
annum,  compounded  semi-annually  and  quarterly,  respectively,  when  payable
(whether  or not  declared).  The  dividends  could  have  been  paid in cash or
additional  shares of  preferred  stock (with each  additional  share  valued at
$25.00 per  share),  at the  Company's  option.  The Company  paid the  required
dividends in additional shares of preferred stock.

     Each share of Series A  Preferred  Stock and Series B  Preferred  Stock was
convertible by the holders into shares of the Company's Common Stock. All of the
outstanding shares of Series A Preferred Stock and Series B Preferred Stock were
converted into shares of common stock by November 1998.

Common Stock Options

     The Company  adopted two stock  option plans in 1991 (the 1991 Stock Option
Plan and the 1991  Non-discretionary  Plan,  collectively,  the  "1991  Plans").
Incentive  and  non-qualified  options  under the 1991  Plans may be  granted to
employees, officers, and consultants of the Company. As amended, there are 2,050
shares of Common Stock authorized for issuance under the 1991 Plans. At December
31, 2000, 163 options are available for grant.

     In conjunction  with the approval of the Company's plan of  reorganization,
the Company adopted the 1994 Stock Option Plan (the "1994 Plan").  The 1994 Plan
allows directors,  officers and employees to be eligible for grants of incentive
and  non-qualified  stock  options.  In May 1997, the  stockholders  approved an
increase of 1,000 shares to the number of shares  authorized  for issuance under
the 1994 Plan. Accordingly, a total of 6,000 shares of Common Stock

                                      F-13

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

Stockholders' Equity (continued)

Common Stock Options

are authorized for issuance under the 1994 Plan. The exercise  prices of options
under the 1994 Plan are  determined  by a committee  of the Board of  Directors,
but, in the case of an incentive  stock  option,  the exercise  price may not be
less than 100% of the fair market  value of the  underlying  Common Stock on the
date of grant. Non-qualified options may not have an exercise price of less than
85% of the fair  market  value  of the  underlying  Common  Stock on the date of
grant.  Options under the 1994 Plan  generally  vest over four years.  For those
options which vest over four years, 20% of the total options granted vest on the
first  anniversary of the date of grant,  and an additional 20%, 20%, and 40% of
the total options granted vest on the second, third, and fourth anniversaries of
the date of grant,  respectively.  Options  under  the 1994  Plan are  generally
exercisable over a period not to exceed seven years. At December 31, 2000, there
are 315 options available for grant under the 1994 Plan.

     In December 1994,  for services  rendered prior to and during the Company's
Chapter 11 proceedings,  options to purchase 180 shares of Common Stock at $0.50
per share were granted to three  directors of the Company under non-plan  option
agreements.  In  addition,  a non-plan  option to purchase  100 shares of Common
Stock at $0.50 per share was  granted on December  28,  1994 to a newly  elected
director and Chairman of the Finance Committee.  The newly elected director also
received an option,  vesting one year from date of grant,  to purchase 50 shares
of  Common  Stock at an  exercise  price  of $0.50  per  share  pursuant  to the
Company's 1991 Non-discretionary  Plan. The non-plan options generally vest over
four years.  For those non-plan  options which vest over four years,  20% of the
total  non-plan  options  granted vest on the first  anniversary  of the date of
grant and an additional 20%, 20%, and 40% of the total non-plan  options granted
vest on the  second,  third,  and  fourth  anniversaries  of the date of  grant,
respectively.  Non-plan  options under the 1994 Plan are  generally  exercisable
over a period not to exceed seven years. As of December 31, 1999, 4,887 non-plan
options were  outstanding  with a weighted  average  exercise price of $0.84 per
share.  Of such non-plan  options,  2,228 were  exercisable at December 31, 2000
with a weighted average exercise price of $0.77 per share.

     On June 1, 1994,  the Company  negotiated  with  employees  to reduce their
salaries  through August 31, 1994.  Those employees who agreed to continue their
employment  at the reduced wage were granted  certain  option rights to purchase
Common Stock (the  "Options").  Options to purchase 2,210 shares of Common Stock
were  granted  at an  average  exercise  price of $0.57  per  share  under  this
arrangement,  of which 377 Options were granted to officers under the 1991 Plan,
with the  remaining  Options  granted  outside of the plans.  The  Options  were
immediately  exercisable  and have a term of seven years from the date of grant.
As of December 31, 2000,  1,259 Options had been exercised at a weighted average
exercise  price of $0.50 per  share  and 573  Options  with a  weighted  average
exercise  price of $0.77 per  share  had been  forfeited.  The  following  table
summarizes information about the Options outstanding and exercisable at December
31, 2000 which were granted outside of the Plans:



                                                           Weighted Average
Range of Exercise Prices       Options         Remaining
                           Outstanding and    Contractual
                             Exercisable     Life (Years)       Exercise Price
                          ------------------------------------------------------
                                                       

$0.30 - $1.05..........           1                .5                 $1.14




     In June 1999,  the Company  adopted and the  shareholders  approved a stock
option plan (the "1999  Plan").  Incentive and  non-qualified  options under the
1999 Plan may be granted to employees, officers, and consultants of the Company.
There are 2,000 shares of Common Stock  authorized  for issuance  under the 1999
Plan.  The options have a ten year life and generally  vest quarterly over three
years. At December 31, 2000, there were 721 shares available for future grants.


                                      F-14

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

5. Stockholders' Equity (continued)

Common Stock Options

     Information  with respect to the Company's 1991 Plans the 1994 Plan and the
1999 Plan is summarized below:



                                                Year Ended December 31,
                                       -----------------------------------------
                                               2000                 1999
                                       ---------------------  ------------------
                                                  Weighted            Weighted
                                                  Average             Average

                                         Shares   Exercise    Shares  Exercise
                                                    Price               Price
                                       ----------------------------------------
                                                           
Outstanding at beginning of period...... 3,544      $1.02      4,540     $0.82
Granted.................................   947      $3.19      3,745     $0.94
Exercised...............................  (757)     $0.85     (2,723)    $0.55
Forfeited...............................  (477)     $2.07     (2,018)    $1.61
                                         -------            --------
Outstanding at period end............... 3,257      $1.54      3,544     $1.02
                                         =======             ========


Options exercisable at period end....... 1,150      $1.27        784     $1.04
                                         =======             ========

Weighted average grant-date
 fair value of  options granted
 during the period.....                  $1.54                 $1.02
                                        ========             ========


The following table summarizes information about stock options outstanding under
the 1991 Plans, the 1994 Plan and the 1999 Plan at December 31, 2000:

                                                           Weighted Average
                                                --------------------------------

                                                    Remaining
                                     Options     Contractual Life
                                                     (Years)
Range of Exercise Prices           Outstanding                     xercise Price

   ---------------------------------------------------------------------------

$0.50..........................         47             3.1               $0.50
$0.51 - $2.00..................      2,444             5.9               $1.03
$2.01 - $2.99..................         58             8.8               $2.32
$3.00 - $7.50..................        708             9.3               $3.32
                                  ----------
                                     3,257
                                  ==========

     The following table summarizes  information about stock options exercisable
under the 1991 Plans, the 1994 Plan and the 1999 Plan at December 31, 2000:




                                                                   Weighted
                                                     Options        Average
Range of Exercise Prices                           Exercisable   Exercise Price
                                                          
      $0.50..............................                28           $0.50
      $0.51 - $2.00......................               975           $1.01
      $2.01 - $2.99......................                28           $2.31
      $3.00..............................               119           $3.32
                                                   ----------
                                                      1,150
                                                   ==========



                                      F-15

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

5. Stockholders' Equity (continued)

Common Stock Options

     Effective  January 1, 1996,  the Company  adopted  Statement  of  Financial
Accounting Standards No. 123,  "Accounting for Stock-Based  Compensation" ("SFAS
123").  The Company has  elected to  continue to use the  intrinsic  value based
method of Accounting Principles Board Opinion No. 25, as allowed under SFAS 123,
to account for its employee stock-based compensation plans. The Company complies
with the disclosure provisions of SFAS 123.

     Had compensation  cost for the Company's option plans been determined based
on the fair value of the  options at the date of grant,  as  prescribed  by SFAS
123,  the  Company's  net loss  available to common  stockholders  and basic and
diluted net loss per share available to common  stockholders  would have been as
follows for the year ended December 31,:



                                               2000         1999         1998
                                             ----------------------------------

Net loss available to common stockholders:
                                                           

  As reported..............................  $ (1,799)   $ (1,740)    $ (3,592)
  Pro forma................................  $ (3,937)   $ (3,316)    $ (4,863)
Basic and diluted net loss per
   share available to common
  As reported..............................  $  (0.02)   $  (0.02)    $  (0.06)
  Pro forma................................  $  (0.05)   $  (0.04)    $  (0.09)


     The fair value of each option grant is estimated on the date of grant using
the  Black-Scholes  option  pricing  model with the following  weighted  average
assumptions used for grants during the applicable  periods:  risk-free  interest
rate of 4.7% for 2000, 5.4% for 1999, and 4.5% for 1998, an expected life of 3.5
years for 2000, 4 years for 1999 and 1998, respectively;  expected volatility of
100% all periods and dividend yield of 0% for all periods.

     Stock options  generally  vest over three years and the Company  expects to
make  additional  option  grants each year.  The Company  believes the above pro
forma  disclosures are not  representative  of the pro forma effects on reported
results of operations to be expected in future periods.

Warrants

     On  March  28,  1997,  and  effective  as of  December  31,  1996,  holders
constituting  100% of the  then  issued  and  outstanding  shares  of  Series  A
Preferred  Stock  executed a waiver to certain  provisions  of the  registration
rights agreement (the "Agreement")  entered into in connection with the December
Private  Placement.  Under the  waiver,  these  holders  irrevocably  waived any
redemption  obligation  of the  Company  with  respect to its Series A Preferred
Stock in exchange  for the  issuance to the holders of warrants to purchase  the
300 shares of the  Company's  Common Stock,  allocated  amongst the holders on a
pro-rata  basis.  The  warrants  expire five years from the date of issuance and
have  an  exercise  price  of  $2.00  per  share,   subject  to  adjustment  for
anti-dilution. The Company has ascribed a value of $484 to these warrants, which
was recorded as an expense in the Company's  statement of operations  during the
first quarter of 1997.  The fair value ascribed to the warrants was estimated on
the date of issuance  using the  Black-Scholes  pricing model with the following
assumptions:  risk-free  interest  rate of  6.60%;  expected  life  of 5  years;
expected volatility of 104%; and expected dividend yield of 0%.

     On October 20, 1999,  in connection  with the 1999 Loan (as defined  below)
the  Company  issued to the  charitable  remainder  annuity  trust  warrants  to
purchase 300 shares of the Company's common stock. The warrants expire two years
from the  effective  date of issuance  and have an  exercise  price of $1.09 per
share.  The Company  ascribed a value of $179 to these  warrants,  which will be
amortized to the Company's  results of operations  over the life of the warrant.
The fair value  ascribed to the warrants  was  estimated on the date of issuance
using the Black-Scholes pricing model with the following assumptions:  risk-free
interest rate of 5.50%;  expected life of 2 years;  expected  volatility of 99%;
and expected dividend yield of 0%.

                                      F-16

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

5. Stockholders' Equity (continued)

     Warrants to purchase a total of 470 shares of Common Stock were outstanding
as of December 31, 2000, and have a weighted average remaining  contractual life
of 1.2 years and a weighted average exercise price of $2.38 per share.

     As of December  31, 2000,  8,614  shares of Common Stock were  reserved for
issuance upon exercise of outstanding options and warrants.

6. Related Party Transactions

     In  April  1994,  the  Company  loaned  $210 to the  Company's  then  Chief
Executive  Officer in exchange  for a note,  secured by shares of the  Company's
Common Stock,  bearing  interest at the lesser of the highest  marginal rate per
annum  applicable to the Company's  borrowings or the highest rate  allowable by
law (10% per annum at  December  31,  1997).  On August 14,  1998,  the  Company
entered into an  employment  agreement  (the  "Employment  Agreement")  with the
aforementioned  former  officer.  Under the  Employment  Agreement,  the  former
officer will provide  consulting  services to the Company  through  December 15,
2001.  In exchange  for these  services,  $110 of the note  receivable  from the
officer shall be forgiven on a monthly basis over the period  commencing  August
15, 1998 and ending December 15, 2001. The remaining $100 of the note receivable
from the  officer  will be  forgiven  on  December  15,  2001 if the officer has
performed all the required  services  under the  Agreement.  The Agreement  will
terminate on December 15, 2001.

     On June 16, 1999, the Company obtained a bridge loan (the "Bridge Loan") in
the  amount  of $500  from a  charitable  remainder  annuity  trust,  of which a
director and officer of the Company is a trustee.  The Bridge Loan was increased
by $150 and $100 in August and September 1999, respectively. Amounts outstanding
under the  Bridge  Loan bore  interest  at the prime  rate plus 2%. The loan was
secured by the Company's cash, accounts receivable and other receivables as then
owned or  thereafter  acquired  by the  Company.  The Bridge  Loan plus  accrued
interest  was due  December  31,  1999.  In October  1999,  the Bridge  Loan was
converted to long-term debt as discussed below.

     On October 20, 1999,  the Company  entered into a loan  agreement  with the
same charitable  remainder annuity trust,  whereby the then existing Bridge Loan
of $750 was  converted  into a long term loan in the amount of $1,500 (the "1999
Loan"). The 1999 Loan is secured by a first priority security interest in all of
the Company's assets as now owned or hereafter acquired by the Company. The 1999
Loan  bears  interest  at the rate of 2% over the  prime  rate as  published  by
Citibank from time to time, 11.25% at December 31, 2000. The note is due January
31,  2002.  Interest  on the  principal  amount  under the 1999 Loan is  payable
quarterly.  The 1999 Loan can be  re-paid in whole at any time or in part at any
time without penalty The interest rate at December 31, 2000 was 11.25%.

     On October 20, 1999, in connection with the 1999 Loan the Company issued to
the  charitable  remainder  annuity trust warrants to purchase 300 shares of the
Company's  common  stock.  The  warrants  expire  October  20,  2001 and have an
exercise price of $1.09 per share. The Company ascribed a value of $179 to these
warrants,  which will be amortized to the Company's  results of operations  over
the life of the debt.  The fair value  ascribed to the warrants was estimated on
the date of issuance  using the  Black-Scholes  pricing model with the following
assumptions:  risk-free  interest  rate of  5.50%;  expected  life  of 2  years;
expected volatility of 99%; and expected dividend yield of 0%.

     On January 20, 2000, the charitable  remainder  trust,  of which a director
and officer of the Company is a trustee,  exercised  all 300 warrants  issued in
connection with the $1,500 long-term debt. The warrants were exercised under the
cashless  exercise  provision in the warrant  agreement.  The Company issued 255
shares of common stock in exchange for the 300 warrants.

     A  director  received  $150 in 2000,  1999 and 1998,  for  consulting  fees
including office expenses.

                                      F-17

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

6. Related Party Transactions (continued)

     Subsequent  to the closing of the  Acquisition,  an officer and Chairman of
the Board of the Company, and his designees,  purchased in a private transaction
an  aggregate  of  1,713,728  shares of common  stock  received  by  Sellers  in
connection with the Acquisition for $3.3 million.

     During the fourth quarter of 2000 the Company engaged in a transaction with
PenOp to provide  nonrecurring  maintenance  services  from  pre-existing  PenOp
contracts in the aggregate  amount of $1.5  million,  of which $877 was recorded
(net). The Company had previously entered into a separate transaction to acquire
the intellectual property rights from PenOp (see note 1).

7. Commitments

Operating Lease Commitments

     The Company  currently  leases its  principal  facilities  (the  "Principal
Offices) in Redwood Shores,  California,  pursuant to a sublease that expires in
2001. In addition, the Company subleases to third parties certain space adjacent
to the Principal Offices.  The Joint Venture leases  approximately  1,000 square
feet in Nanjing,  China.  In addition to monthly rent,  the U.S.  facilities are
subject to  additional  rental  payments for utilities and other costs above the
base amount.  Facilities rent expense was approximately  $390, $376, and $420 in
2000,  1999, and 1998,  respectively.  Sublease income was  approximately  $104,
$209,  and  $128  for the  years  ended  December  31,  2000,  1999,  and  1998,
respectively.

     Future  minimum lease  payments under  noncancelable  operating  leases are
approximately,  $431 for the year ending  December 31, 2001.  The Company's rent
expense is expected  to be reduced by  approximately  $82 in 2001 in  connection
with the subleases  described  above.  Future  minimum  payments  required under
capital leases, which expire in 2001, were insignificant at December 31, 2000.

8. Income Taxes

     As of December  31,  2000,  the Company  had  federal  net  operating  loss
carryforwards  available to reduce taxable income through 2012 of  approximately
$51,230.  The  Company  also had  federal  research  and  investment  tax credit
carryforwards of approximately $315 which expire at various dates through 2010.

        Deferred  tax assets and  liabilities  at  December  31,  consist of the
following:



                                                 2000         1999
                                               ---------    ----------
                                                      

Deferred tax assets:
Net operating loss carryforwards...........    $ 20,192       $ 20,977
Credit carryforwards.......................         315            315
Deferred income............................          13             13
Other, net.................................         782            844
                                               ---------     ----------
Total deferred tax assets..................      21,602         22,149
                                               ---------     ----------
                                                 21,602         22,149
Valuation allowance........................     (21,602)       (22,149)
                                               ---------     ----------

Net deferred tax assets....................    $      -       $      -
                                               =========     ==========


     A full  valuation  allowance  has been  established  for the  Company's net
deferred tax assets since the  realization of such assets through the generation
of future taxable income is uncertain.

                                      F-18

                     Communication Intelligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

8. Income Taxes (continued)

     Under the Tax Reform Act of 1986, the amounts of, and the benefit from, net
operating  losses and tax credit  carryforwards  may be  impaired  or limited in
certain  circumstances.  These circumstances  include, but are not limited to, a
cumulative stock ownership change of greater than 50%, as defined,  over a three
year period.  During 1997, the Company experienced stock ownership changes which
could  limit  the  utilization  of its  net  operating  loss  and  research  and
investment tax credit carryforwards in future periods.

9. Segment Information

     In June 1997, the Financial  Accounting Standards Board issued Statement of
Financial  Accounting  Standards  No.  131,  "Disclosures  About  Segments of An
Enterprise and Related  Information"  ("SFAS 131"). SFAS 131 revises information
regarding the reporting of operating  segments and was required to be adopted in
periods  beginning  after December 15, 1997. It also  establishes  standards for
related  disclosures  about  products and  services,  geographic areas and major
customers. The Company adopted SFAS 131 for the year ended December 31, 1998 and
the Company's  information  has been  stratified into two Segments - Handwriting
recognition software and Systems integration.

     The  accounting  policies  followed by the  segments  are the same as those
described  in the "Summary of  Significant  Accounting  Policies."  Segment data
includes revenues, as well as allocated  corporate-headquarters costs charged to
each of the operating segments.

     The Company identifies reportable segments by classifying revenues into two
categories   Handwriting   recognition  and  system   integration.   Handwriting
recognition  software  is  an  aggregate  of  three  revenue  categories,   OEM,
Enterprise and Online sales. All Handwriting  recognition  software is developed
around the Company's core technology. System integration represents the sale and
installation  of third party  computer  equipment  and systems  that utilize the
Company's products. All sales above represent sales to external customers.

The table below  presents  information  about  reporting  segments for the years
ended December 31,:



                                Handwriting          Systems
                                Recognition        Integration          Total
                              ---------------- ---------------- ---------------
                                                     
 2000

     Revenues                  $      5,401      $      1,911    $       7,312
     Loss from Operations      $     (1,594)     $        (13)   $      (1,607)
     Total assets              $      4,367      $      1,405            5,772
     Depreciation and
 1999

     Revenues                  $      4,898      $      1,620    $       6,518
     Loss from Operations      $     (1,078)     $        (44)   $      (1,722)
     Total assets              $      3,523      $      1,440    $       4,963
     Depreciation and
 1998

     Revenues                  $      2,702      $      1,879    $       4,581
     Loss from Operations      $     (2,561)     $       (684)   $      (3,285)
     Total assets              $      2,160      $      1,194    $       3,354
     Depreciation and
     amortization              $        283      $         44    $         327



                                      F-19

                     Communication Int22222elligence Corporation
                   Notes to Consolidated Financial Statements
                                 (In thousands)

9. Segment Information (continued)

The following  table  represents  revenues and long-lived  asset  information by
geographic location for the period ended December 31,:



                             Revenues                   Long Lived Assets
                   ---------------------------   -------------------------------
                    2000       1999      1998       2000       1999       1998
                   ------    -------   -------   --------  ---------  ----------
                                                  

 U.S.             $ 5,401    $ 4,898   $ 2,702   $  6,430  $    261    $    416

 China              1,911      1,620     1,879         66        83         123

                  -------    -------   -------   --------  --------- -----------
        Total     $ 7,312    $ 6,518   $ 4,581   $  6,496  $    344    $    539
                  =======    =======   =======   ========  ========= ===========


     The Company's export sales from U.S.  operations were 26%, 36%, and 16%, of
total revenues in 2000, 1999, and 1998, respectively.

10.  Statement of Cash Flows Data

                                                    December 31,
                                        -------------------------------------
                                            2000        1999         1998
                                         ----------   ---------   -----------
Schedule of non-cash transactions:

 Intellectual property acquired
  in exchange for 4,700 shares of the
  Company's common stock...............  $  5,728    $      -     $      -

  Fair market value of warrants
  in connection with long-term debt-
  related party........................  $      -    $    176     $      -

Supplemental disclosure of cash flow information:

     Interest paid in 2000, 1999, and 1998 was $187, $4, and $19, respectively.

11. Employee Benefit Plans

     The  Company  sponsors a 401(k)  defined  contribution  plan  covering  all
employees meeting certain  eligibility  requirements.  Contributions made by the
Company are determined annually by the Board of Directors.  To date, the Company
has made no contributions to this plan.

                                      F-20


                                   SCHEDULE II

                     Communication Intelligence Corporation

                 Valuation and Qualifying Accounts and Reserves

                                 (In thousands)

Years Ended December 31, 1998, 1999, 2000




                                   Balance
                                      At     Charged to                Balance
                                  Beginning   Costs and                At End
                                  Of Period    Expense    Deductions  Of Period
                                  ---------   ----------  ----------  ---------

                                                         

Year ended December 31, 1998:

Accounts receivable reserves......    $46        $236      $(108)      $174

Year ended December 31, 1999:
Accounts receivable reserves.....    $174         $39      $(200)       $13

Year ended December 31, 2000:
Accounts receivable reserves....      $12        $108       $(2)       $118





                                      S-1