February 25, 2004 EDGAR United States Securities and Exchange Commission Judiciary Plaza 450 Fifth Street, N.W. Washington, D.C. 20549 Re: Form N-CSR John Hancock Investors Trust (the "Registrant") File Nos. 811-4173 Ladies and Gentlemen: Enclosed herewith for filing pursuant to the Investment Company Act of 1940 and the Securities Exchange Act of 1934 is the Registrant's Form N-CSR filing for the period ending December 31, 2003. If you have any questions or comments regarding this filing, please contact the undersigned at (617) 375-1513. Sincerely, /s/Alfred P. Ouellette Alfred Ouellette Attorney and Assistant Secretary ITEM 1. REPORT TO STOCKHOLDERS. JOHN HANCOCK Investors Trust 12.31.2003 Annual Report [A 2" x 1" John Hancock (Signature)/John Hancock Funds logo in lower, center middle of page. A tag line below reads "JOHN HANCOCK FUNDS."] [A photo of Maureen Ford Goldfarb, Chairman and Chief Executive Officer, flush left next to first paragraph.] WELCOME Table of contents Your fund at a glance page 1 Managers' report page 2 Fund's investments page 6 Financial statements page 16 Trustees & officers page 32 For your information page 37 Dear Fellow Shareholders, The stock market made a strong recovery in 2003, producing double-digit returns in a broad-based rally. A rebounding economy fueled by historically low interest rates, plus improving corporate earnings and government stimulus in the form of tax cuts were the stimuli for the market's reversal after three down years. As a result, the market, as measured by the Standard & Poor's 500 Index, returned 28.67% in 2003. With technology leading the way, the tech-heavy Nasdaq Composite Index rose 50.77%, while the Dow Jones Industrial Average returned 28.27%. Bonds produced much more modest results, as investors were lured by stocks and interest rates began to rise. The exceptions were high-yield bonds, which posted stock-like returns of 28.97% for the year, as measured by the Lehman Brothers High Yield Index. In other news, we are pleased to inform you that on September 28, 2003, the Boards of Directors of Canada-based Manulife Financial Corporation and Boston-based John Hancock Financial Services, Inc., the parent company of John Hancock Funds, unanimously voted to merge the two companies. Please be assured that the completion of the merger -- anticipated to occur in the first half of 2004 -- will have no effect on your investment in our John Hancock mutual funds. Your fund's adviser and board of trustees will remain the same, as will your relationship with your financial adviser. The merger is subject to customary closing conditions, including receipt of required regulatory approvals and approval by John Hancock stockholders. If you only own shares in a John Hancock mutual fund you are not affected and will not receive a proxy. Additional information on this transaction is available on our Web site: www.jhfunds.com. If you have questions about the merger, you may also call 800-732-5543. Separately, for information about your investments in John Hancock funds, please contact your financial adviser or our Customer Service representatives at 800-225-5291. Sincerely, /S/ MAUREEN FORD GOLDFARB Maureen Ford Goldfarb, Chairman and Chief Executive Officer This commentary reflects the chairman's views as of December 31, 2003. They are subject to change at any time. YOUR FUND AT A GLANCE The Fund seeks current income with capital appre- ciation as a secondary objec- tive by investing in a diversified portfolio of debt securities, some of which may carry equity features. Over the last twelve months * Bonds posted generally positive returns despite rising interest rates. * Corporate bonds, especially lower-quality securities, performed the best, while mortgage-backed and Treasury bonds lagged. * The Fund emphasized lower-quality corporate bonds and mortgage-backed securities. [Bar chart with heading "John Hancock Investors Trust." Under the heading is a note that reads "Fund performance for the year ended December 31, 2003." The chart is scaled in increments of 4% with 0% at the bottom and 12% at the top. The first bar represents the 12.09% total return for John Hancock Income Securities Trust. A note below the chart reads "The total return for the Fund is at net asset value with all distributions reinvested."] Top 10 issuers 19.1% Federal National Mortgage Assn. 5.3% U.S. Treasury 4.6% Federal Home Loan Mortgage 1.7% Ford Motor Credit Co. 1.3% Greenwich Capital Commercial Funding Corp. 1.3% General Motor Acceptance Co. 1.1% CSC Holdings, Inc. 1.0% MBNA Master Credit Card Trust 1.0% Midland Funding Corp. II 0.9% HCA, Inc. As a percentage of net assets plus value of preferred shares on December 31, 2003. 1 BY BARRY H. EVANS, CFA, AND JEFFREY N. GIVEN, CFA, PORTFOLIO MANAGERS MANAGERS' REPORT JOHN HANCOCK Investors Trust In 2003, the U.S. bond market produced positive results for the fourth straight year, although gains were muted by rising interest rates. Rates declined in the first half of the year, falling to 45-year lows in June as a sluggish economy led the Federal Reserve to cut short-term interest rates for the 13th time since the beginning of 2001. Investor concerns about the war with Iraq also contributed to increased demand for bonds early in the year. However, as economic conditions showed marked improvement during the last six months of the year -- including the strongest quarter of economic growth in 20 years - -- interest rates reversed course, rising sharply and ending the year slightly higher than at the beginning. "...the U.S. bond market produced positive results for the fourth straight year, although gains were muted by rising interest rates." Lower-quality corporate bonds posted the highest returns in the bond market; in particular, high-yield corporate bonds gained nearly 30%. Higher-quality corporate bonds also produced solid returns, while Treasury, government and mortgage-backed securities registered modest gains. FUND PERFORMANCE For the year ended December 31, 2003, John Hancock Investors Trust produced a total return of 12.09% at net asset value. The average closed-end general bond fund returned 17.16% according to Lipper Inc., while the Lehman Brothers Government/Credit Bond Index returned 4.67%. TRADING DOWN IN QUALITY The primary theme in the portfolio in 2003 was increased exposure to lower-quality corporate bonds, with more than half of the portfolio allocated to this area of the bond market. We boosted our holdings of below-investment-grade (or high-yield) bonds from 22% to 31% of the portfolio. We also added to our position in corporate bonds rated BBB - -- the lowest investment-grade rating -- increasing our holdings to one quarter of the portfolio. 2 [Photos of Barry Evans and Jeff Given.] We made most of these changes at the beginning of the year, when lower-quality bonds offered both the highest yields and the best relative values in the bond market. As expected, these segments of the market performed exceptionally well throughout 2003, as investors grew more confident about the improving financial health of the corporate sector and were willing to take on added risk to obtain higher yields. TELECOM AND CABLE BONDS REBOUND Many of the highest returns in the portfolio came from the bonds of telecommunications and cable companies. Both of these sectors posted disastrous results in 2002 -- cable operators were dragged lower by excess debt and the bankruptcy of Adelphia, while telecom companies struggled with overcapacity and fierce price competition. In 2003, however, these segments of the market roared back to life. One of the portfolio's top performers was PanAmSat, a satellite TV operator. The fallout from problems in the cable industry spread to satellite providers like PanAmSat in 2002, but the company's bonds rebounded in 2003 after the company improved its balance sheet and cash flows. Another favorable holding was Telus, a Canadian telephone company. Telus bonds fell sharply in 2002 after a credit-rating downgrade, but in 2003 investors looked past the downgrade and discovered the company's strong cash flow characteristics and lack of competition in the marketplace. As a result, Telus bonds bounced back, posting a total return of 30% for the year. "Many of the highest returns in the portfolio came from the bonds of telecommunications and cable companies." The best performer in the portfolio for 2003 was Corporacion Durango, a Mexican paper company. Durango has been working with bondholders like us to restructure its debt in an effort to avoid bankruptcy, and improved prospects for a favorable outcome caused the value of its bonds to double. MORTGAGES IMPROVE Mortgage-backed securities comprised about a quarter of the portfolio throughout the year. We increased our holdings of 3 mortgage-backed securities in late 2002, when the mortgage-backed market declined after a substantial refinancing boom brought on by record low mortgage rates. In hindsight, we were about six months too early -- mortgage-backed bonds continued to struggle in the first half of 2003 as falling rates triggered more refinancing activity. [Table at top left-hand side of page entitled "Top five industry groups 1." The first listing is Government -- U.S. agencies 24%, the second is Utilities 8%, the third is Media 8%, the fourth Telecommunications 6%, and the fifth Finance 6%.] However, mortgage-backed securities rebounded in the second half of the year as rising interest rates reduced the amount of refinancing activity. Interest rates were relatively steady during the last few months, and mortgage-backed securities tend to perform best during periods of interest-rate stability. TAKING ADVANTAGE OF LEVERAGE In August, the Fund's board of trustees approved the use of leverage in the portfolio. In practice, this means the Fund issued preferred shares equal to one-third of the value of the portfolio's assets and invested the proceeds in additional fixed-income securities. Leverage allows the portfolio to take advantage of the typically wide gap between short-term interest rates -- payable as dividends on the preferred shares -- and the yields the Fund can earn on longer-term bonds. The Fund's common shareholders benefit from this difference. [Pie chart in middle of page with heading "Portfolio diversification 1." The chart is divided into five sections (from top to left): Corporate bonds 65%, U.S. government and agency bonds 30%, Preferred stocks 3%, Short-term investments 1%, and Foreign government bonds 1%.] There are risks to using leverage, most notably that it magnifies the losses if these bonds decline in value. However, the significant extra yield the portfolio earns on the bonds provides a cushion against any potential losses. 4 [Table at top of page entitled "SCORECARD." The header for the left column is "INVESTMENT" and the header for the right column is "PERIOD'S PERFORMANCE...AND WHAT'S BEHIND THE NUMBERS." The first listing is Shaw Communications followed by an up arrow with the phrase "Rebounded from difficult 2002." The second listing is XM Satellite Radio followed by an up arrow with the phrase "Sharp increase in subscriber growth." The third listing is Long-term Treasury bonds followed by a down arrow with the phrase "Suffered the biggest price declines as interest rates rose."] OUTLOOK We expect the interest-rate stability that characterized the last part of 2003 to carry over into the first half of 2004. The Fed has made it clear that it will keep short-term interest rates at their current low levels, even in the face of a robust economic recovery, as long as inflation remains benign. We think the Fed will be more cautious than usual because there is less margin for error -- if the central bank raises rates too soon, the economic recovery could stall prematurely, and the Fed would have little room to cut rates and resuscitate the economy. "In this environment, we intend to maintain our current positioning, with an emphasis on lower-quality bonds." In this environment, we intend to maintain our current positioning, with an emphasis on lower-quality bonds. We believe lower- rated bonds can continue to outperform as investors reach for yield and companies make further progress on debt reduction and balance sheet repair. A relatively stable interest-rate environment would also be favorable for mortgage-backed securities. This commentary reflects the views of the portfolio managers through the end of the Fund's period discussed in this report. The managers' statements reflect their own opinions. As such, they are in no way guarantees of future events, and are not intended to be used as investment advice or a recommendation regarding any specific security. They are also subject to change at any time as market and other conditions warrant. 1 As a percentage of the Fund's portfolio on December 31, 2003. 5 FINANCIAL STATEMENTS FUND'S INVESTMENTS Securities owned by the Fund on December 31, 2003 This schedule is divided into three main categories: publicly traded bonds, preferred stocks and short-term investments. Publicly traded bonds and preferred stocks are further broken down by industry group. Short-term investments, which represent the Fund's cash position, are listed last. ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE PUBLICLY TRADED BONDS 141.95% $247,836,088 (Cost $239,684,221) Aerospace 0.71% 1,237,495 Jet Equipment Trust, Equipment Trust Ctf Ser 95B2 08-15-14 (B) (R) 10.910% D $550 37,587 Raytheon Co., Note 03-01-10 8.300 BBB- 1,000 1,199,908 Banks -- Foreign 3.28% 5,719,043 Barclays Bank Plc, Perpetual Bond (6.860% to 06-15-32 then variable) (United Kingdom) 06-15-49 (R) 6.860 A+ 1,580 1,713,480 Corporacion Andina de Fomento, Note (Supra National) 05-21-13 5.200 A 1,760 1,751,767 Rabobank Capital Fund II, Perpetual Bond (5.260% to 12-31-13 then variable) 12-31-49 (R) 5.260 AA 1,500 1,502,076 Royal Bank of Scotland Group Plc, Perpetual Bond (7.648% to 09-30-31 then variable) (United Kingdom) 08-31-49 7.648 A 630 751,720 Banks -- United States 0.84% 1,468,445 Bank of New York, Cap Security 12-01-26 (R) 7.780 A- 620 682,135 Capital One Bank, Note 06-13-13 6.500 BB+ 750 786,310 Building 2.15% 3,750,819 North American Energy Partners, Sr Note 12-01-11 (R) 8.750 B+ 500 525,000 Pulte Homes, Inc., Note 02-15-13 6.250 BBB- 2,000 2,123,140 Toll Brothers, Inc., Gtd Sr Note 11-15-12 6.875 BBB- 1,000 1,102,679 Business Services -- Misc. 0.85% 1,491,000 Muzak LLC/Muzak Finance Corp., Sr Note 02-15-09 10.000 B- 1,400 1,491,000 See notes to financial statements. 6 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Chemicals 2.39% $4,179,409 Lyondell Chemical Co., Gtd Note 12-15-08 9.500% BB- $1,010 1,055,450 NOVA Chemicals Corp., Note (Canada) 09-15-05 7.000 BB+ 2,000 2,110,000 RPM International, Inc., Bond 12-15-13 (R) 6.250 BBB 1,000 1,013,959 Computers 1.25% 2,186,549 NCR Corp., Note 06-15-09 7.125 BBB- 375 418,249 Unisys Corp., Sr Note 03-15-10+ 6.875 BB+ 1,000 1,082,500 Xerox Corp., Sr Note 06-15-13 7.625 B+ 635 685,800 Containers 2.39% 4,180,696 BWAY Corp., Sr Sub Note 10-15-10 10.000 B- 500 545,000 Owens-Brockway Glass Container, Inc., Gtd Sr Note 11-15-12 8.750 BB 1,000 1,113,750 Gtd Sr Note 05-15-13 8.250 B+ 500 536,875 Sealed Air Corp., Sr Note 04-15-08 (R) 5.375 BBB 1,880 1,985,071 Diversified Operations 1.81% 3,165,380 Hutchison Whampoa International Ltd., Note (US Virgin Islands) 02-13-13 (R) 6.500 A- 1,500 1,562,255 Tyco International Group S.A., Note (Luxembourg) 10-15-11+ 6.375 BBB- 1,500 1,603,125 Electronics 0.63% 1,092,500 AMETEK, Inc., Sr Note 07-15-08 7.200 BBB 1,000 1,092,500 Finance 8.98% 15,686,251 Bank One Issuance Trust, Pass Thru Ctf Ser 2003-C1 09-15-10 4.540 BBB 1,000 1,022,277 Capital One Financial Corp., Note 11-15-13 6.250 BB+ 1,000 1,025,191 Citibank Credit Card Issuance Trust, Pass Thur Ctf Ser 2003-C3 04-07-10 4.450 BBB 1,000 1,016,580 Ford Motor Credit Co., Note 10-28-09 7.375 BBB- 4,000 4,392,644 General Motors Acceptance Corp., Note 01-19-10 7.750 BBB 3,000 3,400,674 Household Finance Corp., Note 05-15-11 6.750 A 1,350 1,519,753 See notes to financial statements. 7 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Finance (continued) Humpuss Funding Corp., Note 12-15-09 (R) 7.720% B2 $237 $201,140 PDVSA Finance Ltd., Note (Cayman Islands) 11-16-12 8.500 B+ 540 523,800 St. George Funding Co., Perpetual Bond (8.485% to 06-30-17 then variable) 12-31-49 (R) 8.485 Baa1 595 684,974 Targeted Return Index Securities Trust, Sec Note 08-15-08 (R) 6.539# Baa3 1,680 1,821,036 Yanacocha Receivables Master Trust, Pass Thru Ctf Ser 1997-A 06-15-04 (R) 8.400 BBB- 78 78,182 Food 0.51% 888,412 Corn Products International, Inc., Sr Note 08-15-09 8.450 BBB- 795 888,412 Government -- Foreign 1.52% 2,651,250 Colombia, Republic of, Note (Colombia) 01-23-12 10.000 BB 1,000 1,095,000 United Mexican States, Global Med Term Note Ser A (Mexico) 01-16-13 6.375 BBB- 1,500 1,556,250 Government -- U.S. 7.92% 13,825,587 United States Treasury, Bond 05-15-18+ 9.125 AAA 555 804,945 Bond 02-15-31+ 5.375 AAA 6,810 7,101,822 Inflation Indexed Note 01-15-11+ 3.500 AAA 1,042 1,170,633 Note 08-15-08+ 3.250 AAA 3,250 3,269,806 Note 11-15-13+ 4.250 AAA 1,480 1,478,381 Government -- U.S. Agencies 36.13% 63,081,372 Federal Home Loan Mortgage Corp., 20 Yr Pass Thru Ctf 01-01-16 11.250 AAA 64 71,034 30 Yr Pass Thru Ctf 11-01-33 6.000 AAA 9,897 10,231,992 CMO REMIC 2496-PE 07-15-31 5.500 AAA 620 612,402 CMO REMIC 2563-PA 03-15-31 4.250 AAA 1,177 1,168,662 Federal National Mortgage Assn., 15 Yr Pass Thru Ctf 02-01-08 7.500 AAA 32 33,477 15 Yr Pass Thru Ctf 09-01-10 to 04-01-17 7.000 AAA 219 233,672 15 Yr Pass Thru Ctf 05-01-18 5.000 AAA 853 870,876 15 Yr Pass Thru Ctf 10-01-18 4.500 AAA 2,384 2,389,870 30 Yr Pass Thru Ctf 07-01-33 5.500 AAA 2,966 3,006,433 30 Yr Pass Thru Ctf 08-01-33 to 10-01-33 6.000 AAA 36,270 37,508,716 30 Yr Pass Thru Ctf 11-01-33 4.750 AAA 1,692 1,730,921 CMO REMIC 2002-73-PE 10-25-31 5.500 AAA 756 755,093 CMO REMIC 2003-16-PD 10-25-16 5.000 AAA 1,275 1,296,565 CMO REMIC 2003-17-QT 08-25-27 5.000 AAA 1,595 1,616,059 Bond 03-15-13+ 4.375 AAA 360 353,565 See notes to financial statements. 8 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Government -- U.S. Agencies (continued) Financing Corp., Bond 02-08-18 9.400% Aaa $785 $1,119,802 Government National Mortgage Assn., 30 Yr Pass Thru Ctf 11-15-19 to 02-15-25 9.500 AAA 57 63,461 30 Yr Pass Thru Ctf 11-15-20 10.000 AAA 17 18,772 Insurance 2.15% 3,746,823 Mantis Reef Ltd., Note (Australia) 11-14-08 (R) 4.692 A- 1,000 1,004,988 Massachusetts Mutual Life Insurance Co., Surplus Note 11-15-23 (R) 7.625 AA 470 566,944 QBE Insurance Group Ltd., Bond 07-01-23 (R) 5.647 BBB 1,000 952,995 UnumProvident Corp., Sr Note 03-01-11 7.625 BBB- 900 991,467 URC Holdings Corp., Sr Note 06-30-06 (R) 7.875 AA- 205 230,429 Leisure 4.68% 8,179,306 Chukchansi Economic Development Authority, Sr Note 06-15-09 (R) 14.500 Caa1** 1,000 1,215,000 Cinemark USA, Inc., Sr Sub Note 02-01-13 9.000 B- 700 787,500 Harrah's Operating Co., Inc., Sr Sub Note 12-15-05 7.875 BB+ 715 777,562 Hyatt Equities LLC, Note 06-15-07 (R) 6.875 BBB 1,050 1,128,014 MTR Gaming Group, Inc., Gtd Sr Note Ser B 04-01-10 9.750 B+ 800 856,000 Starwood Hotels & Resorts Worldwide, Inc., Gtd Sr Note 05-01-07 7.375 BB+ 275 297,000 Trump Casino Holdings, LLC/Trump Casino Funding, Inc., Gtd Sr Sec 1st Mtg Note 03-15-10 11.625 B- 1,000 957,500 Waterford Gaming LLC, Sr Note 09-15-12 (R) 8.625 B+ 1,483 1,571,980 Wynn Las Vegas LLC, 2nd Mtg Note 11-01-10 12.000 CCC+ 500 588,750 Machinery 1.14% 1,985,888 Kennametal, Inc., Sr Note 06-15-12 7.200 BBB 1,385 1,469,013 Manitowoc Co., Inc., (The) Sr Note 11-01-13 7.125 B+ 500 516,875 Media 10.50% 18,331,179 British Sky Broadcasting Group Plc, Sr Note (United Kingdom) 07-15-09 8.200 BBB- 905 1,077,411 See notes to financial statements. 9 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Media (continued) Charter Communications Holdings II, Sr Note 09-15-10 (R) 10.250% CCC- $2,000 $2,100,000 Clear Channel Communications, Inc., Sr Note 11-01-08 8.000 BBB- 770 891,275 Continental Cablevision, Inc., Deb 08-01-13 9.500 BBB 640 739,269 Dex Media West LLC/Finance Co., Sr Sub Note 08-15-13 (R)+ 9.875 B 400 465,000 EchoStar DBS Corp., Sr Note 02-01-09 9.375 BB- 1,010 1,061,762 Garden State Newspapers, Inc., Sr Sub Note 07-01-11 8.625 B+ 265 281,562 Grupo Televisa S.A., Note (Mexico) 09-13-11 8.000 BBB- 1,835 2,052,906 Innova S. de R.L., Sr Note (Mexico) 04-01-07 12.875 B+ 38 38,204 Note (Mexico) 09-19-13 (R) 9.375 B+ 1,500 1,539,375 News America Holdings, Inc., Gtd Sr Deb 08-10-18 8.250 BBB- 510 627,361 Paxson Communications Corp., Gtd Sr Sub Note 07-15-08 10.750 CCC+ 1,000 1,091,250 Rogers Cablesystems Ltd., Sr Note Ser B (Canada) 03-15-05 10.000 BBB- 460 493,350 Shaw Communications Corp., Sr Note (Canada) 04-11-10 8.250 BB+ 1,000 1,132,500 TCI Communications, Inc., Sr Deb 02-01-12 9.800 BBB 840 1,095,735 Sr Deb 04-15-22 10.125 BBB 320 452,129 Time Warner, Inc., Deb 01-15-13 9.125 BBB+ 1,080 1,372,115 XM Satellite Radio, Inc., Sr Sec Note 06-15-10 12.000 CCC+ 1,000 1,130,000 Sr Sec Note, Step Coupon (Zero to 12-31-05 then 14.000%) 12-31-09 (A) Zero CCC+ 772 689,975 Medical 3.00% 5,242,812 Advanced Medical Optics, Inc., Sr Sub Note 07-15-10 9.250 B 500 547,500 HCA, Inc., Note 11-06-08 5.250 BBB- 1,000 1,019,138 Note 09-01-10 8.750 BBB- 1,012 1,205,024 Medco Health Solutions, Inc., Sr Note 08-15-13 7.250 BBB 1,550 1,690,973 Schering-Plough Corp., Sr Note 12-01-33 6.500 A 750 780,177 See notes to financial statements. 10 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Metal 1.86% $3,239,751 Brascan Corp., Note (Canada) 03-01-10 5.750% A- $1,750 1,852,629 Noranda, Inc., Note (Canada) 02-15-11 8.375 BBB- 1,175 1,387,122 Mortgage Banking 6.30% 11,005,896 Ameriquest Mortgage Securities, Inc., Pass Thru Ctf Ser 2003-IA1 Class A4 11-25-33 4.965 AAA 2,000 2,004,062 Conseco Finance Securitizations Corp., Home Equity Pass Thru Ctf Ser 2002-A Class A-3 04-15-32 5.330 AAA 384 386,293 ContiMortgage Home Equity Loan Trust, Home Equity Pass Thru Ctf Ser 1995-2 Class A5 08-15-25 8.100 AAA 307 306,942 Deutsche Mortgage & Asset Receiving Corp., Commercial Mtg Pass-Thru Ctf Ser 1998-C1 Class C 06-15-31 6.861 A2 400 440,976 GMAC Commercial Mortgage Securities, Inc., Mtg Pass Thru Ctf Ser 1998-C1 Class A1 05-15-30 6.853 Aaa 731 761,097 Greenwich Capital Commercial Funding Corp., Commercial Mtg Pass Thru Ctf Ser 2003-C1 Class A4 07-05-35 4.111 AAA 1,500 1,425,581 Commercial Mtg Pass Thru Ctf Ser 2003-C2 Class A2 07-05-10 4.022 AAA 2,000 2,008,125 LB-UBS Commercial Mortgage Trust, Commercial Mortgage Pass-Thru Ctf Ser 2003-C3 05-15-32 4.166 AAA 1,000 955,053 MBNA Master Credit Card Trust, Sub Bond Ser 1998-E Class C 09-15-10 6.600 BBB 1,000 1,089,442 Sub Bond Ser 1999-B Class C 08-15-11 6.650 BBB 1,500 1,628,325 Office 0.16% 283,125 Moore North America Finance, Inc., Sr Note 01-15-11 (R) 7.875 BB- 250 283,125 Oil & Gas 2.99% 5,215,339 Alberta Energy Co. Ltd., Note (Canada) 09-15-30 8.125 A- 685 876,118 Gazprom, Note (Russia) 03-01-13 (R) 9.625 BB- 1,000 1,102,500 Grant Prideco Escrow Corp., Sr Note Ser B 12-15-09 9.000 BB- 500 551,250 Occidental Petroleum Corp., Sr Deb 09-15-09 10.125 BBB+ 1,102 1,420,783 Pemex Project Funding Master Trust, Gtd Note 10-13-10 9.125 BBB- 1,065 1,264,688 See notes to financial statements. 11 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Paper & Paper Products 4.80% $8,377,465 Abitibi-Consolidated Co., Gtd Sr Note (Canada) 12-15-06 6.950% BB+ $2,000 2,093,972 Boise Cascade Corp., Sr Note 11-01-10 6.500 BB 1,065 1,110,964 Corporacion Durango S.A. de C.V., Sr Note (Mexico) 07-15-09 (B) (R) 13.750 D 500 300,000 International Paper Co., Note 10-30-12+ 5.850 BBB 2,000 2,083,654 MDP Acquisitions Plc, Sr Note (Ireland) 10-01-12 9.625 B 1,250 1,400,000 Stone Container Corp., Sr Note 02-01-11 9.750 B 275 303,875 Sr Note 07-01-12 8.375 B 1,000 1,085,000 Real Estate Investment Trusts 1.96% 3,412,823 Healthcare Realty Trust, Inc., Sr Note 05-01-11 8.125 BBB- 165 188,948 iStar Financial, Inc., Sr Note 03-15-08 7.000 BB+ 500 540,000 Sr Note 12-15-10 6.000 BB+ 900 918,000 Meditrust, Note 08-15-07 7.000 BB- 1,700 1,765,875 Real Estate Operations 0.32% 559,235 Socgen Real Estate Co. LLC, Perpetual Bond Ser A (7.64% to 09-30-07 then variable) 12-31-49 (R) 7.640 A 495 559,235 Retail 3.26% 5,694,520 Delhaize America, Inc., Gtd Note 04-15-06 7.375 BB+ 1,005 1,080,375 Gap, Inc. (The), Note 12-15-08 10.550 BB+ 485 597,763 Office Depot, Inc., Note 08-15-13 6.250 BBB- 1,500 1,574,991 Toys "R" Us, Inc., Note 08-01-11+ 7.625 BB+ 1,000 1,070,391 TRW Automotive, Inc., Sr Note 02-15-13 9.375 B+ 1,200 1,371,000 Revenue Bonds 0.55% 964,114 Golden State Tobacco Securitization Corp., Rev Ser 2003-A-1 06-01-39 6.750 BBB 980 964,114 See notes to financial statements. 12 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Telecommunications 9.63% $16,816,463 AT&T Wireless Services, Inc., Sr Note 03-01-11 7.875% BBB $1,475 1,706,790 Corning, Inc., Note 03-01-09 6.300 BB+ 230 238,625 Note 04-04-25 8.300 BB+ 1,000 1,027,500 Deutsche Telekom International Finance B.V., Bond (Coupon rate step up/down on rating) (Netherlands) 06-15-10 8.000 BBB+ 950 1,148,660 France Telecom S.A., Note (France) 03-01-06 8.450 BBB 1,150 1,284,544 Mobile Telesystems Finance S.A., Gtd Bond (Luxembourg) 12-21-04 10.950 B+ 1,000 1,063,750 Gtd Sr Note (Luxembourg) 01-30-08 (R) 9.750 B+ 350 378,875 Nextel Communications, Inc., Sr Note 08-01-15 7.375 B+ 1,250 1,343,750 PanAmSat Corp., Sr Note 02-01-12 8.500 B+ 1,300 1,443,000 Qwest Capital Funding, Inc., Gtd Note 08-15-06+ 7.750 CCC+ 1,700 1,759,500 Sprint Capital Corp., Gtd Note 05-01-09 6.375 BBB- 1,000 1,068,733 Note 05-01-19 6.900 BBB- 1,000 1,021,539 Telefonos de Mexico S.A. de C.V., Note (Mexico) 11-19-08 (R) 4.500 BBB- 1,750 1,752,660 Telus Corp., Note (Canada) 06-01-11 8.000 BBB 1,350 1,578,537 Tobacco 1.55% 2,700,193 Altria Group, Inc., Note 11-04-13 7.000 BBB 1,500 1,600,193 Commonwealth Brands, Inc., Sr Sec Sub Note 09-01-08 (R) 10.625 B- 1,000 1,100,000 Transportation 4.59% 8,005,467 American Airlines, Inc., Pass Thru Ctf Ser 2001-2 10-01-11 7.858 A- 1,000 1,014,779 Continental Airlines, Inc., Pass Thru Ctf Ser 1999-1A 02-02-19 6.545 A- 1,632 1,612,720 CSX Corp., Note 11-01-09 4.875 BBB 2,000 2,067,660 Delta Air Lines, Inc., Equip Tr Ctf Ser A 06-01-08 10.000 BB+ 2,000 1,657,500 Northwest Airlines Corp., Pass Thru Ctf Ser 1996-1C 01-02-05 10.150 B- 68 45,048 Pass Thru Ctf Ser 1996-1D 01-02-15 8.970 B- 309 241,185 See notes to financial statements. 13 FINANCIAL STATEMENTS ISSUER, DESCRIPTION, INTEREST CREDIT PAR VALUE MATURITY DATE RATE RATING* (000s OMITTED) VALUE Transportation (continued) TFM S.A. de C.V., Gtd Sr Disc Note (Mexico) 06-15-09 11.750% B $1,330 $1,366,575 Utilities 10.00% 17,457,281 AES Eastern Energy L.P., Pass Thru Ctf Ser 1999-A 01-02-17 9.000 BB+ 393 434,560 Beaver Valley Funding Corp., Sec Lease Obligation Bond 06-01-17 9.000 BB+ 915 1,051,719 BVPS II Funding Corp., Collateralized Lease Bond 06-01-17 8.890 BB+ 700 784,000 CalEnergy Co., Inc., Sr Bond 09-15-28 8.480 BBB- 525 649,462 DPL, Inc., Sr Note 09-01-11 6.875 BB- 2,000 2,080,000 El Paso Electric Co., 1st Mtg Ser E 05-01-11 9.400 BBB- 1,000 1,170,337 Empresa Electrica Guacolda S.A., Sr Note (Chile) 04-30-13 (R) 8.625 BBB- 950 1,002,971 GG1B Funding Corp., Deb 01-15-11 7.430 BBB- 282 290,365 HQI Transelect Chile S.A., Sr Note (Chile) 04-15-11 7.875 A- 1,175 1,352,480 IPALCO Enterprises, Inc., Sr Sec Note 11-14-11 7.625 BB- 315 352,013 Korea Gas Corp., Sr Unsub Note (South Korea) 11-26-10 (R) 4.750 A- 1,000 998,789 Midland Funding Corp. II, Deb Ser B 07-23-06 13.250 BB- 2,220 2,597,400 MSW Energy Holdings/Finance II, Gtd Sr Sec Note 09-01-10 (R) 7.375 BB- 750 783,750 Pinnacle Partners, Sr Note 08-15-04 (R) 8.830 BB+ 665 689,106 PNPP II Funding Corp., Deb 05-30-16 9.120 BB+ 475 540,674 TransAlta Corp., Note (Canada) 12-15-13 5.750 BBB- 2,000 2,009,988 Waterford 3 Funding Corp., Sec Lease Obligation Bond 01-02-17 8.090 BBB- 588 669,667 Waste Disposal Service & Equip. 1.15% 2,014,200 Allied Waste North America, Inc., Gtd Sr Sub Note Ser B 08-01-09 10.000 B+ 1,865 2,014,200 See notes to financial statements. 13 FINANCIAL STATEMENTS CREDIT ISSUER, DESCRIPTION RATING* SHARES VALUE PREFERRED STOCKS 4.40% $7,685,295 (Cost $7,432,847) Banks 0.60% 1,054,575 Abbey National Plc, 7.375% (United Kingdom) A 38,700 1,054,575 Media 1.59% 2,775,960 CSC Holdings, Inc., 11.125%, Ser M B 16,632 1,746,360 CSC Holdings, Inc., 11.75%, Ser H B 9,900 1,029,600 Utilities 2.21% 3,854,760 Ameren Corp., 9.75%, Conv BBB+ 20,000 594,800 Dominion Resources, Inc., 9.50%, Conv BBB+ 20,000 1,145,000 DTE Energy Co., 8.75%, Conv BBB 20,000 512,400 KeySpan Corp., 8.75%, Conv A 20,000 1,078,000 TECO Energy, Inc., 9.50%, Conv BB 31,600 524,560 ISSUER, DESCRIPTION, INTEREST PAR VALUE MATURITY DATE RATE (000s OMITTED) SHORT-TERM INVESTMENTS 0.56% $978,000 (Cost $978,000) Joint Repurchase Agreement 0.56% Investment in a joint repurchase agreement transaction with UBS Warburg, Inc. -- Dated 12-31-03, due 01-02-04 (Secured by U.S. Treasury Inflation Indexed Bond, 3.875%, due 04-15-29, and U.S. Treasury Inflation Indexed Notes, 3.625% through 4.250%, due 01-15-08 through 01-15-10) 0.850% $978 978,000 TOTAL INVESTMENTS 146.91% $256,499,383 OTHER ASSETS AND LIABILITIES, NET (46.91%) ($81,901,406) TOTAL NET ASSETS 100.00% $174,597,977 + All or a portion of this security is on loan as of December 31, 2003. * Credit ratings are unaudited and rated by Standard & Poor's where available, or Moody's Investors Service, unless indicated otherwise. ** Security rated internally by John Hancock Advisers, LLC. # Represents rate in effect on December 31, 2003. (A) Cash interest will be paid on this obligation at the stated rate beginning on the stated date. (B) Non-income-producing issuer, filed for protection under the Federal Bankruptcy code or is in default of interest payment. (R) These securities are exempt from registration under rule 144A of the Securities Act of 1933. Such securities may be resold, normally to qualified institutional buyers, in transactions exempt from registration. Rule 144A securities amounted to $31,532,631 or 18.06% of the Fund's net assets as of December 31, 2003. Parenthetical disclosure of a foreign country in the security description represents country of a foreign issuer; however, the security is U.S.-dollar-denominated. The percentage shown for each investment category is the total value of that category as a percentage of the net assets of the Fund. See notes to financial statements. 15 FINANCIAL STATEMENTS ASSETS AND LIABILITIES December 31, 2003 This Statement of Assets and Liabilities is the Fund's balance sheet. It shows the value of what the Fund owns, is due and owes. You'll also find the net asset value for each common share. ASSETS Investments at value (cost $248,095,068) including $19,512,670 of securities loaned $256,499,383 Cash segregated for futures contracts 487,500 Receivable for shares sold 726,287 Dividends and interest receivable 3,483,518 Other assets 12,635 Total assets 261,209,323 LIABILITIES Due from custodian 27,586 Payable for futures variation margin 50,781 Payable to affiliates Management fee 311,821 Other 6,110 Other payables and accrued expenses 215,048 Total liabilities 611,346 Auction Preferred Shares (APS) Series A, at value, unlimited number of shares of beneficial interest authorized with no par value, 1,720 shares issued, liquidation preference of $25,000 per share 43,000,000 APS Series B, at value, unlimited number of shares of beneficial interest authorized with no par value, 1,720 shares issued, liquidation preference of $25,000 per share 43,000,000 NET ASSETS Common shares capital paid-in 167,056,970 Accumulated net realized loss on investments (891,830) Net unrealized appreciation of investments 8,442,663 Distributions in excess of net investment income (9,826) Net assets applicable to common shares $174,597,977 NET ASSET VALUE PER COMMON SHARE Based on 8,102,295 common shares outstanding $21.55 See notes to financial statements. 16 FINANCIAL STATEMENTS OPERATIONS For the year ended December 31, 2003 This Statement of Operations summarizes the Fund's investment income earned and expenses incurred in operat- ing the Fund. It also shows net gains (losses) for the period stated. INVESTMENT INCOME Interest (including securities lending income of $22,237) $11,634,793 Dividends 904,411 Total investment income 12,539,204 EXPENSES Investment management fee 1,122,102 APS auction fee 25,382 Transfer agent fee 99,485 Printing 86,242 Custodian fee 66,319 Accounting and legal services fee 54,584 Auditing fee 38,100 Registration and filing fee 23,931 Miscellaneous 12,391 Trustees' fee 11,541 Legal fee 4,291 Interest 3,260 Total expenses 1,547,628 Net investment income 10,991,576 REALIZED AND UNREALIZED GAIN (LOSS) Net realized gain (loss) on Investments 5,103,299 Financial futures contracts (977,627) Change in net unrealized appreciation (depreciation) of Investments 5,163,074 Financial futures contracts 38,348 Net realized and unrealized gain 9,327,094 Distributions to APS Series A (82,655) Distributions to APS Series B (81,986) Increase in net assets from operations $20,154,029 See notes to financial statements. 17 FINANCIAL STATEMENTS CHANGES IN NET ASSETS These Statements of Changes in Net Assets show how the value of the Fund's net assets has changed during the last two periods. The dif- ference reflects earnings less expenses, any investment gains and losses, distributions to shareholders, if any, and any increase or decrease due to reinvestment of distributions. YEAR YEAR ENDED ENDED 12-31-02 1 12-31-03 INCREASE (DECREASE) IN NET ASSETS From operations Net investment income $9,586,571 $10,991,576 Net realized gain 1,816,809 4,125,672 Change in net unrealized appreciation (depreciation) 189,536 5,201,422 Distributions to APS Series A and B 2 -- (164,641) Increase in net assets resulting from operations 11,592,916 20,154,029 Distributions to common shareholders From net investment income (9,716,328) (11,408,065) From net realized gains -- (4,815,418) (9,716,328) (16,223,483) From Fund share transactions 727,479 663,868 NET ASSETS APPLICABLE TO COMMON SHARES Beginning of period 167,399,496 170,003,563 End of period 3 $170,003,563 $174,597,977 1 Audited by previous auditor. 2 APS Series A and B were issued on 11-4-03. 3 Includes accumulated (distributions in excess of) net investment income of $206,033 and ($9,826), respectively. See notes to financial statements. 18 FINANCIAL HIGHLIGHTS FINANCIAL HIGHLIGHTS COMMON SHARES The Financial Highlights show how the Fund's net asset value for a share has changed since the end of the previous period. PERIOD ENDED 12-31-99 1 12-31-00 1 12-31-01 1,2 12-31-02 1 12-31-03 PER SHARE OPERATING PERFORMANCE Net asset value, beginning of period $21.78 $20.11 $20.79 $20.98 $21.21 Net investment income 3 1.47 1.42 1.32 1.20 1.37 Net realized and unrealized gain (loss) on investments (1.67) 0.68 0.21 0.25 1.14 Distributions to APS Series A and B 4 -- -- -- -- (0.02) Total from investment operations (0.20) 2.10 1.53 1.45 2.49 Less distributions to common shareholders From net investment income (1.47) (1.42) (1.34) (1.22) (1.42) From net realized gains -- -- -- -- (0.60) -- -- -- -- (2.02) Capital charges Offering costs and underwriting discount related to APS -- -- -- -- (0.13) Net asset value, end of period $20.11 $20.79 $20.98 $21.21 $21.55 Per share market value, end of period $16.56 $19.25 $19.04 $19.12 $19.98 Total return at market value 5 (%) (18.16) 25.75 5.96 6.89 15.29 RATIOS AND SUPPLEMENTAL DATA Net assets applicable to common shares, end of period (in millions) $158 $165 $167 $170 $175 Ratio of expenses to average net assets (%) 0.81 0.83 0.82 0.84 0.88 6 Ratio of net investment income to average net assets (%) 6.98 6.97 6.20 5.74 6.25 7 Portfolio turnover (%) 183 247 300 314 245 SENIOR SECURITIES Total APS Series A outstanding (in millions) -- -- -- -- $43 Total APS Series B outstanding (in millions) -- -- -- -- $43 Involuntary liquidation preference APS Series A per unit (in thousands) -- -- -- -- $25 Involuntary liquidation preference APS Series B per unit (in thousands) -- -- -- -- $25 Average market value per unit (in thousands) -- -- -- -- $25 Asset coverage per unit 8 -- -- -- -- $74,836 See notes to financial statements. 19 FINANCIAL HIGHLIGHTS Notes to Financial Highlights 1 Audited by previous auditor. 2 As required, effective January 1, 2001, the Fund has adopted the provisions of the AICPA Audit and Accounting Guide for Investment Companies, as revised, relating to the amortization of premiums and accretion of discounts on debt securities. The effect of this change on per share amounts for the year ended December 31, 2001, was to decrease net investment income per share by $0.02, increase net realized and unrealized gain per share by $0.02 and, had the Fund not made these changes to amortization and accretion, the ratio of net investment income to average net assets would have been 6.31%. Per share ratios and supplemental data for periods prior to January 1, 2001, have not been restated to reflect this change in presentation. 3 Based on the average of the shares outstanding. 4 APS Series A and B were issued on 11-4-03. 5 Assumes dividend reinvestment. 6 Ratio calculated on the basis of expenses relative to the average net assets of common shares. Without the exclusion of preferred shares, the ratio of expenses would have been 0.82%. 7 Ratio calculated on the basis of net investment income relative to the average net assets of common shares. Without the exclusion of preferred shares, the ratio of net investment income would have been 5.81%. 8 Calculated by subtracting the Fund's total liabilities from the Fund's total assets and dividing that amount by the number of APS outstanding as of the applicable 1940 Act Evaluation Date, which may differ from the financial reporting date. See notes to financial statements. 20 NOTES TO STATEMENTS NOTE A Accounting policies John Hancock Investors Trust (the "Fund") is a closed-end diversified investment management company registered under the Investment Company Act of 1940. Significant accounting policies of the Fund are as follows: Valuation of investments Securities in the Fund's portfolio are valued on the basis of market quotations, valuations provided by independent pricing services or at fair value as determined in good faith in accordance with procedures approved by the Trustees. Short-term debt investments maturing within 60 days are valued at amortized cost, which approximates market value. The Fund determines the net asset value of common shares each business day. Joint repurchase agreement Pursuant to an exemptive order issued by the Securities and Exchange Commission, the Fund, along with other registered investment companies having a management contract with John Hancock Advisers, LLC (the "Adviser"), a wholly owned subsidiary of The Berkeley Financial Group, LLC, may participate in a joint repurchase agreement transaction. Aggregate cash balances are invested in one or more large repurchase agreements, whose underlying securities are obligations of the U.S. government and/or its agencies. The Fund's custodian bank receives delivery of the underlying securities for the joint account on the Fund's behalf. The Adviser is responsible for ensuring that the agreement is fully collateralized at all times. Investment transactions Investment transactions are recorded as of the date of purchase, sale or maturity. Net realized gains and losses on sales of investments are determined on the identified cost basis. Some securities may be purchased on a "when-issued" or "forward delivery" basis, which means that the securities will be delivered to the Fund at a future date, usually beyond customary settlement date. Discount and premium on securities The Fund accretes discount and amortizes premium from par value on securities from either the date of issue or the date of purchase over the life of the security. Expenses The majority of the expenses are directly identifiable to an individual fund. Expenses that are not readily identifiable to a specific fund are allocated in such a manner as deemed equitable, taking into consideration, among other things, the nature and type of expense and the relative sizes of the funds. Securities lending The Fund may lend securities to certain qualified brokers who pay the Fund negotiated lender fees. These fees are included in interest income. The loans are collateralized at all times with cash or securities with a market value at 21 least equal to the market value of the securities on loan. As with other extensions of credit, the Fund may bear the risk of delay of the loaned securities in recovery or even loss of rights in the collateral, should the borrower of the securities fail financially. On December 31, 2003, the Fund loaned securities having a market value of $19,512,670 collateralized by securities in the amount of $20,044,852. Securities lending expenses are paid by the Fund to the Adviser. Financial futures contracts The Fund may buy and sell financial futures contracts. Buying futures tends to increase the Fund's exposure to the underlying instrument. Selling futures tends to decrease the Fund's exposure to the underlying instrument or hedge other Fund's instruments. At the time the Fund enters into a financial futures contract, it is required to deposit with its custodian a specified amount of cash or U.S. government securities, known as "initial margin," equal to a certain percentage of the value of the financial futures contract being traded. Each day, the futures contract is valued at the official settlement price of the board of trade or U.S. commodities exchange on which it trades. Subsequent payments to and from the broker, known as "variation margin," are made on a daily basis as the market price of the financial futures contract fluctuates. Daily variation margin adjustments arising from this "mark to market" are recorded by the Fund as unrealized gains or losses. When the contracts are closed, the Fund recognizes a gain or loss. Risks of entering into financial futures contracts include the possibility that there may be an illiquid market and/or that a change in the value of the contracts may not correlate with changes in the value of the underlying securities. In addition, the Fund could be prevented from opening or realizing the benefits of closing out financial futures positions because of position limits or limits on daily price fluctuation imposed by an exchange. For federal income tax purposes, the amount, character and timing of the Fund's gains and/or losses can be affected as a result of financial futures contracts. On December 31, 2003, the Fund had deposited $487,500 in a segregated account to cover margin requirements on open financial futures contracts. The Fund had the following open financial futures contracts on December 31, 2003: NUMBER OF OPEN CONTRACTS CONTRACTS POSITION EXPIRATION APPRECIATION - ------------------------------------------------------------------------------- U.S. 10-year Treasury Note 325 Short MAR 04 $38,348 Federal income taxes The Fund qualifies as a "regulated investment company" by complying with the applicable provisions of the Internal Revenue Code and will not be subject to federal income tax on taxable income that is distributed to shareholders. Therefore, no federal income tax provision is required. Net capital losses of $656,693 that are attributable to security transactions incurred after October 31, 2003, are treated as arising on January 1, 2004, the first day of the Fund's next taxable year. Dividends, interest and distributions Dividend income on investment securities is recorded on the ex-dividend date or, in the case of some foreign securities, on the date thereafter when the Fund identifies the dividend. Interest income on investment securities is recorded on the accrual basis. The Fund may place a debt obligation on non-accrual status and reduce related interest income by ceasing current accruals and 22 writing off interest receivables when the collection of interest has become doubtful. Foreign income may be subject to foreign withholding taxes, which are accrued as applicable. The Fund records distributions to shareholders from net investment income and net realized gains on the ex-dividend date. During the year ended December 31, 2003, the tax character of distributions paid was as follows: ordinary income $14,361,583 and capital gain $2,026,541. As of December 31, 2003, there were no distributable earnings on a tax basis. Such distributions and distributable earnings, on a tax basis, are determined in conformity with income tax regulations, which may differ from accounting principles generally accepted in the United States of America. Distrib utions in excess of tax basis earnings and profits, if any, are reported in the Fund's financial statements as a return of capital. Use of estimates The preparation of these financial statements, in accordance with accounting principles generally accepted in the United States of America, incorporates estimates made by management in determining the reported amount of assets, liabilities, revenues and expenses of the Fund. Actual results could differ from these estimates. NOTE B Management fee and transactions with affiliates and others The Fund has an investment management contract with the Adviser. Under the investment management contract, the Fund pays a quarterly management fee to the Adviser equivalent, on an annual basis, to the sum of: (a) 0.65% of the first $150,000,000 of the Fund's average daily net asset value and the value attributable to the Auction Preferred Shares (collectively, "managed assets"), (b) 0.375% of the next $50,000,000, (c) 0.350% of the next $100,000,000 and (d) 0.300% of the Fund's average daily managed assets in excess of $300,000,000. The Fund has an agreement with the Adviser to perform necessary tax, accounting and legal services for the Fund. The compensation for the period was at an annual rate of approximately 0.03% of the average daily managed assets of the Fund. The Fund also paid the Adviser the amount of $974 for certain publishing services, included in the printing fees. Ms. Maureen Ford Goldfarb and Mr. John M. DeCiccio are directors and/or officers of the Adviser and/or its affiliates, as well as Trustees of the Fund. The compensation of unaffiliated Trustees is borne by the Fund. The unaffiliated Trustees may elect to defer for tax purposes their receipt of this compensation under the John Hancock Group of Funds Deferred Compensation Plan. The Fund makes investments into other John Hancock funds, as applicable, to cover its liability for the deferred compensation. Investments to cover the Fund's deferred compensation liability are recorded on the Fund's books as an other asset. The deferred compensation liability and the related other asset are always equal and are marked to market on a periodic basis to reflect any income earned by the investments as well as any unrealized gains or losses. The Deferred Compensation Plan investments had no impact on the operations of the Fund. 23 NOTE C Fund share transactions Common shares This listing illustrates the Fund common share distributions reinvested, offering costs and underwriting discount charged to capital paid-in, reclassification of capital accounts and the number of shares outstanding at the beginning and end of the last two periods, along with the corresponding dollar value. The Fund has 20 million common shares authorized with no par value. YEAR ENDED 12-31-02 1 YEAR ENDED 12-31-03 SHARES AMOUNT SHARES AMOUNT Beginning of period 7,978,242 $165,640,253 8,015,867 $166,689,302 Distributions reinvested 37,625 727,479 86,428 1,731,668 Offering costs and underwriting discount related to Auction Preferred Shares -- -- -- (1,067,800) Reclassification of capital accounts -- 321,570 -- (296,200) End of period 8,015,867 $166,689,302 8,102,295 $167,056,970 1 Audited by previous auditor. Auction preferred shares The Fund issued a total of 3,440 Auction Preferred Shares; 1,720 shares of Series A Auction Preferred Shares and 1,720 shares of Series B Auction Preferred Shares (collectively, the "preferred shares" or "APS") on November 4, 2003 in a public offering. The offering costs of $207,800 and the underwriting discount of $860,000 have been charged to capital paid-in of common shares. Dividends on the APS, which accrue daily, are cumulative at a rate that was established at the offering of the APS and has been reset every 7 days thereafter by an auction. Dividend rates on APS Series A and Series B ranged from 1.15% to 1.33% during the year ended December 31, 2003. Accrued dividends on APS, if any, are included in the value of APS on the Fund's Statement of Assets and Liabilities. The APS are redeemable at the option of the Fund, at a redemption price equal to $25,000 per share, plus accumulated and unpaid dividends on any dividend payment date. The APS are also subject to mandatory redemption at a redemption price equal to $25,000 per share, plus accumulated and unpaid dividends, if the Fund is in default on its asset coverage requirements with respect to the APS as defined in the Fund's by-laws. If the dividends on the APS shall remain unpaid in an amount equal to two full years' dividends, the holders of the APS, as a class, have the right to elect a majority of the Board of Trustees. In general, the holders of the APS and the common shareholders have equal voting rights of one vote per share, except that the holders of the APS, as a class, vote to elect two members of the Board of Trustees, and separate class votes are required on certain matters that affect the respective interests of the APS and common shareholders. NOTE D Investment transactions Purchases and proceeds from sales or maturities of securities, other than short-term securities and obligations of the U.S. government, during the year ended December 31, 2003, aggregated $394,229,843 and $318,871,421, respectively. Purchases and proceeds from 24 sales or maturities of obligations of U.S. government aggregated $134,089,570 and $134,001,633, respectively, during the year ended December 31, 2003. The cost of investments owned on December 31, 2003, including short-term investments, for federal income tax purposes was $248,637,825. Gross unrealized appreciation and depreciation of investments aggregated $9,664,812 and $1,803,254, respectively, resulting in net unrealized appreciation of $7,861,558. The difference between book basis and tax basis net unrealized appreciation of investments is attributable primarily to the tax deferral of losses on certain sales of securities and amortization of premiums and accretion of discounts on debt securities. NOTE E Reclassification of accounts During the year ended December 31, 2003, the Fund reclassified amounts to reflect an increase in accumulated net realized loss on investments of $69,071, a decrease in distributions in excess of net investment income of $365,271 and a decrease in capital paid-in of $296,200. This represents the amount necessary to report these balances on a tax basis, excluding certain temporary differences, as of December 31, 2003. Additional adjustments may be needed in subsequent reporting periods. These reclassifications, which have no impact on the net asset value of the Fund, are primarily attributable to certain differences in the computation of distributable income and capital gains under federal tax rules versus accounting principles generally accepted in the United States of America, and book and tax differences in accounting for deferred compensation and amortization of premiums on debt securities. The calculation of net investment income per share in the Fund's Financial Highlights excludes these adjustments. NOTE F Change in Independent Auditor Based on the recommendation of the Audit Committee of the Fund, the Board of Trustees has determined not to retain Ernst & Young LLP as the Fund's independent auditor and voted to appoint Pricewaterhouse- Coopers LLP for the fiscal year ended December 31, 2003. During the two most recent fiscal years, Ernst & young LLP's audit reports contained no adverse opinion or disclaimer of opinion; nor were their reports qualified as to uncertainty, audit scope, or accounting principles. Further, there were no disagreements between the Fund and Ernst & Young LLP on accounting principles, financial statements disclosure or audit scope which, if not resolved to the satisfaction of Ernst & Young LLP, would have caused them to make reference to the disagreement in their report. 25 AUDITORS' REPORT Report of Pricewaterhouse- Coopers LLP, Independent Auditors To the Shareholders and Board of Trustees of John Hancock Investors Trust, In our opinion, the accompanying statement of assets and liabilities, including the schedule of investments (except for credit ratings) and the related statements of operations and of changes in net assets and the financial highlights present fairly, in all material respects, the financial position of the John Hancock Investors Trust (the "Trust") at December 31, 2003, the results of its operations, the changes in its net assets and the financial highlights for the year then ended, in conformity with accounting principles generally accepted in the United States of America. These financial statements and financial highlights (hereafter referred to as "financial statements") are the responsibility of the Trust's management; our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit of these financial statements in accordance with the auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audit, which included confirmation of securities owned at December 31, 2003, by correspondence with the custodian and brokers, provides a reasonable basis for our opinion. The statement of changes in net assets of the Trust for the year ended December 31, 2002, and the financial highlights for each of the periods ended on or before December 31, 2002, were audited by other independent auditors, whose report dated February 7, 2003, expressed an unqualified opinion thereon. PricewaterhouseCoopers LLP Boston, Massachusetts February 13, 2004 26 TAX INFORMATION Unaudited For federal income tax purposes, the following information is furnished with respect to the distributions of the Fund, if any, paid during its taxable year ended December 31, 2003. This Fund has designated distributions to shareholders of $2,026,541 as a long-term capital gain dividend. With respect to the ordinary dividends paid by the Fund for the fiscal year ended December 31, 2003, 3.43% of the dividends qualifies for the corporate dividends-received deduction. The Fund hereby designates the maximum amount allowable of its net taxable income as qualified dividend income as provided in the Jobs and Growth Tax Relief Reconciliation Act of 2003. This amount will be reflected on Form 1099-DIV for the calendar year 2003. Shareholders will be mailed a 2003 U.S. Treasury Department Form 1099-DIV in January 2004. This will reflect the total of all distributions that are taxable for the calendar year 2003. 27 INVESTMENT OBJECTIVE AND POLICY The Fund is a closed-end diversified management investment company, common shares of which were initially offered to the public on January 29, 1971, and are publicly traded on the New York Stock Exchange. The Fund's primary investment objective is to generate income for distribution to its shareholders, with capital appreciation as a secondary objective. The preponderance of the Fund's assets are invested in a diversified portfolio of debt securities, some of which may carry equity features. Up to 50% of the value of the Fund's assets may be invested in restricted securities acquired through direct placement. The Fund may also invest in repurchase agreements. The Fund may issue a single class of senior securities not to exceed 33 1/3% of the market or fair value of its net assets and may borrow from banks as a temporary measure for emergency purposes in amounts not to exceed 5% of its total assets taken at cost. The Fund may lend portfolio securities not to exceed 33 1/3% of total assets. FINANCIAL FUTURES CONTRACTS AND OPTIONS The Fund may buy and sell financial futures contracts and options on futures contracts to hedge against the effects of fluctuations in interest rates and other market conditions. The Fund may use options contracts to manage its exposure to the stock market. The Fund's ability to hedge successfully will depend on the Adviser's ability to predict accurately the future direction of interest rate changes and other market factors. There is no assurance that a liquid market for futures and options will always exist. In addition, the Fund could be prevented from opening, or realizing the benefits of closing out, a futures or options position because of position limits or limits on daily price fluctuations imposed by an exchange. The Fund will not engage in transactions in futures contracts and options on futures for speculation, but only for hedging or other permissible risk management purposes. All of the Fund's futures contracts and options on futures will be traded on a U.S. commodity exchange or board of trade. The Fund will not engage in a transaction in futures or options on futures if, immediately thereafter, the sum of initial margin deposits on existing positions and premiums paid for options on futures would exceed 5% of the Fund's total assets. DIVIDENDS AND DISTRIBUTIONS Substantially all of the Fund's net investment income per year will be distributed to shareholders in quarterly payments. Net realized short-term capital gains, if any, will be distributed annually; however, net realized long-term capital gains may be retained and reinvested. All distributions are paid in cash unless the shareholders elect to participate in the Dividend Reinvestment Plan. During the fiscal year ended December 31, 2003, the Fund paid to shareholders dividends from net investment income totaling $1.4175 per share. The dates of payment and the amounts per share are as follows: INCOME PAYMENT DATE DIVIDEND - -------------------------------------- March 31, 2003 $0.3300 June 30, 2003 0.3375 September 30, 2003 0.3500 December 31, 2003 0.4000 DIVIDEND REINVESTMENT PLAN The Fund offers its common shareholders the opportunity to elect to receive shares of the Fund in lieu of cash dividends. Any holder of common shares of record of the Fund may elect to participate in the Automatic Dividend Reinvestment Plan (the "Plan") and receive Fund's common shares in lieu of all or a portion of the cash dividends. The Plan is available to all common shareholders without charge. Mellon Investor Services (the "Plan Agent") will act as agent for participating shareholders. Shareholders may join the Plan by notifying the Plan Agent by telephone, in writing or by visiting the Plan 28 Agent's Web site at www.melloninvestor.com showing an election to reinvest all or a portion of dividend payments. If received by the Plan Agent prior to the record date for a dividend, the election will be effective with respect to all dividends paid after such record date. Shareholders whose shares are held in the name of a broker or nominee should contact the broker or nominee to determine whether and how they may participate in the Plan. The Board of Trustees of the Fund will declare dividends from net investment income payable in cash or, in the case of shareholders participating in the Plan, partially or entirely in the Fund's common shares. The number of shares to be issued for the benefit of each shareholder will be determined by dividing the amount of the cash dividend otherwise payable to such shareholder on shares included under the Plan, by the per share net asset value of the common shares on the date for payment of the dividend, unless the net asset value per share on the payment date is less than 95% of the market price per share on that date, in which event the number of shares to be issued to a shareholder will be determined by dividing the amount of the cash dividend payable to such shareholder by 95% of the market price per share of the common shares on the payment date. The market price of the common shares on a particular date shall be the mean between the highest and lowest sales price on the New York Stock Exchange on that date. Net asset value will be determined in accordance with the established procedures of the Fund. However, if as of such payment date the market price of the common shares is lower than such net asset value per share, the number of shares to be issued will be determined on the basis of such market price. Fractional shares, carried out to four decimal places, will be credited to shareholder's account. Such fractional shares will be entitled to future dividends. The shares issued to participating shareholders, including fractional shares, will be held by the Plan Agent in the name of the participant. A confirmation will be sent to each shareholder promptly, normally within seven days, after the payment date of the dividend. The confirmation will show the total number of shares held by such shareholder before and after the dividend, the amount of the most recent cash dividend which the shareholder has elected to reinvest and the number of shares acquired with such dividend. Participation in the Plan may be terminated at any time by contacting the Plan Agent by telephone, in writing or by visiting the Plan Agent's Web site, and such termination will be effective immediately. However, notice of termination must be received prior to the record date of any distribution to be effective for that distribution. Upon termination, certificates will be issued representing the number of full shares of common shares held by the Plan Agent. A shareholder will receive a cash payment for any fractional share held. The reinvestment of dividends will not relieve participants of any federal, state or local income tax which may be due with respect to such dividend. Dividends reinvested in common shares will be treated on your federal income tax return as though you had received a dividend in cash in an amount equal to the fair market value of the shares received, as determined by the prices for shares of the Fund on the New York Stock Exchange as of the dividend payment date. Distributions from the Fund's long-term capital gains will be processed as noted above for those electing to reinvest in common shares and will be taxable to you as long-term capital gains. The confirmation referred to above will contain all the information you will require for determining the cost basis of shares acquired and should be retained for that purpose. At year end, each account will be supplied with 29 detailed information necessary to determine total tax liability for the calendar year. All correspondence or additional information concerning the Plan should be directed to the Plan Agent, Mellon Bank, N.A. c/o Mellon Investor Services at P.O. Box 3338, South Hackensack, NJ 07606-1938 (telephone 1-800-852-0218). SHAREHOLDER COMMUNICATION AND ASSISTANCE If you have any questions concerning the Fund, we will be pleased to assist you. If you hold shares in your own name and not with a brokerage firm, please address all notices, correspondence, questions or other communications regarding the Fund to the transfer agent at: Mellon Investor Services 85 Challenger Road Overpeck Centre Ridgefield Park, NJ 07660 Telephone: 1-800-852-0218 If your shares are held with a brokerage firm, you should contact that firm, bank or other nominee for assistance. 30 SHAREHOLDER MEETINGS In November 2002, the Board of Trustees adopted several amendments to the Fund's by-laws, including provisions relating to the calling of a special meeting and requiring advance notice of shareholder proposals or nominees for Trustee. The advance notice provisions in the by-laws require shareholders to notify the Fund in writing of any proposal that they intend to present at an annual meeting of shareholders, including any nominations for Trustee, between 90 and 120 days prior to the first anniversary of the mailing date of the notice from the prior year's annual meeting of shareholders. The notification must be in the form prescribed by the by-laws. The advance notice provisions provide the Fund and its Trustees with the opportunity to thoughtfully consider and address the matters proposed before the Fund prepares and mails its proxy statement to shareholders. Other amendments set forth the procedures that must be followed in order for a shareholder to call a special meeting of shareholders. Please contact the Secretary of the Fund for additional information about the advance notice requirements or the other amendments to the by-laws. On March 20, 2003, the Annual Meeting of the Fund was held to elect eleven Trustees and to ratify the actions of the Trustees in selecting independent auditors for the Fund. Proxies covering 6,919,966 shares of beneficial interest were voted at the meetings. The shareholders elected the following Trustees to serve until their respective successors are duly elected and qualified, with the votes tabulated as follows: WITHHELD FOR AUTHORITY - ------------------------------------------------------------------------- Dennis S. Aronowitz 6,806,180 113,786 Richard P. Chapman, Jr. 6,816,723 103,243 William Cosgrove 6,810,418 109,548 John M. DeCiccio 6,770,001 149,965 Richard Farrell 6,810,292 109,674 Maureen Ford Goldfarb 6,814,648 105,318 William F. Glavin 6,801,223 118,743 John A. Moore 6,809,036 110,930 Patti McGill Peterson 6,810,787 109,179 John W. Pratt 6,807,234 112,732 The shareholders also ratified the Trustees' selection of PricewaterhouseCoopers LLP as the Fund's independent auditors for the fiscal year ending December 31, 2003, with the votes tabulated as follows: 6,770,743 FOR, 45,600 AGAINST and 103,621 ABSTAINING. 31 TRUSTEES & OFFICERS This chart provides information about the Trustees and Officers who oversee your John Hancock fund. Officers elected by the Trustees manage the day-to-day operations of the Fund and execute policies formulated by the Trustees. INDEPENDENT TRUSTEES NUMBER OF NAME, AGE TRUSTEE JOHN HANCOCK PRINCIPAL OCCUPATION(S) AND OTHER OF FUND FUNDS OVERSEEN DIRECTORSHIPS DURING PAST 5 YEARS SINCE 1 BY TRUSTEE Dennis S. Aronowitz, Born: 1931 1988 20 Professor of Law, Emeritus, Boston University School of Law (as of 1996); Director, Brookline Bancorp (since 1998). Richard P. Chapman, Jr., Born: 1935 1975 20 President and Chief Executive Officer, Brookline Bancorp Inc. (lending) (since 1972); Director, Lumber Insurance Co. (insurance) (until 2000); Chairman and Director, Northeast Retirement Services, Inc. (retirement administration) (since 1998). William J. Cosgrove, Born: 1933 1991 20 Vice President, Senior Banker and Senior Credit Officer, Citibank, N.A. (retired 1991); Executive Vice President, Citadel Group Representatives, Inc. (financial reinsurance); Director, Hudson City Savings Bank (since 1995); Director, Hudson City Bancorp (since 1999); Trustee, Scholarship Fund for Inner City Children (since 1986). Richard A. Farrell, Born: 1932 1996 20 President, Farrell, Healer & Co., Inc. (venture capital management firm) (since 1980) and President, the Venture Capital Fund of NE (since 1980); prior to 1980, headed the venture capital group at Bank of Boston Corporation; Trustee, Marblehead Savings Bank (since 1994). William F. Glavin, 2 Born: 1932 1996 20 President Emeritus, Babson College (as of 1998); Vice Chairman, Xerox Corporation (until 1989); Director, Reebok, Inc. (until 2002) and Inco Ltd. (until 2002). John A. Moore, 2 Born: 1939 1996 30 President and Chief Executive Officer, Institute for Evaluating Health Risks, (nonprofit institution) (until 2001); Chief Scientist, Sciences International (health research) (until 2003); Principal, Hollyhouse (consulting) (since 2000); Director, CIIT (nonprofit research) (since 2002). 32 NUMBER OF NAME, AGE TRUSTEE JOHN HANCOCK PRINCIPAL OCCUPATION(S) AND OTHER OF FUND FUNDS OVERSEEN DIRECTORSHIPS DURING PAST 5 YEARS SINCE 1 BY TRUSTEE Patti McGill Peterson, 2 Born: 1943 1996 30 Executive Director, Council for International Exchange of Scholars (since 1998); Vice President, Institute of International Education (since 1998); Senior Fellow, Cornell Institute of Public Affairs, Cornell University (until 1997); President Emerita of Wells College and St. Lawrence University; Director, Niagara Mohawk Power Corporation (electric utility); Director, Ford Foundation, International Fellowships Program (since 2002); Director, Lois Roth Endowment (since 2002); Director, Council for International Educational Exchange (since 2003); Advisory Board, UNCF, Global Partnerships Center (since 2002). John W. Pratt, Born: 1931 1996 20 Professor of Business Administration Emeritus, Harvard University Graduate School of Business Administration (as of 1998). INTERESTED TRUSTEES 3 NAME, AGE NUMBER OF POSITION(S) HELD WITH FUND TRUSTEE JOHN HANCOCK PRINCIPAL OCCUPATION(S) AND OTHER OF FUND FUNDS OVERSEEN DIRECTORSHIPS DURING PAST 5 YEARS SINCE 1 BY TRUSTEE John M. DeCiccio, Born: 1948 2001 51 Trustee Director, John Hancock Life Insurance Co. (financial services); Executive Vice President and Chief Investment Officer, John Hancock Life Insurance Company, Inc. (holding company); Chairman of the Committee of Finance of John Hancock Life Insurance Company; Director, John Hancock Subsidiaries, LLC (Subsidiaries, LLC), Hancock Natural Resource Group, Independence Investment LLC, Declaration Management Research LLC, John Hancock Advisers, LLC (the "Adviser"), The Berkeley Financial Group, LLC ("The Berkeley Group"), John Hancock Funds, LLC ("John Hancock Funds") and Massachusetts Business Development Corporation. Maureen Ford Goldfarb, Born: 1955 2000 51 Trustee, Chairman, President and Chief Executive Officer Executive Vice President, John Hancock Financial Services, Inc., John Hancock Life Insurance Company; Chairman, Director, President and Chief Executive Officer, the Adviser and The Berkeley Group; Chairman, Director, President and Chief Executive Officer, John Hancock Funds; Chairman, Director, President and Chief Executive Officer, Sovereign Asset Management Corporation ("SAMCorp."); Director, Independence Investment LLC, Subsidiaries, LLC and Signature Services; Investment Company Institute Board of Governors (since 2002); Senior Vice President, MassMutual Insurance Co. (until 1999). 33 PRINCIPAL OFFICERS WHO ARE NOT TRUSTEES NAME, AGE POSITION(S) HELD WITH FUND OFFICER PRINCIPAL OCCUPATION(S) AND OF FUND DIRECTORSHIPS DURING PAST 5 YEARS SINCE Richard A. Brown, Born: 1949 2000 Senior Vice President and Chief Financial Officer Senior Vice President, Chief Financial Officer and Treasurer, the Adviser, John Hancock Funds and The Berkeley Group; Second Vice President and Senior Associate Controller, Corporate Tax Department, John Hancock Financial Services, Inc. (until 2001). Thomas H. Connors, Born: 1959 1992 Vice President and Compliance Officer Vice President and Compliance Officer, the Adviser and each of the John Hancock funds; Vice President, John Hancock Funds. William H. King, Born: 1952 1988 Vice President and Treasurer Vice President and Assistant Treasurer, the Adviser; Vice President and Treasurer of each of the John Hancock funds; Assistant Treasurer of each of the John Hancock funds (until 2001). Susan S. Newton, Born: 1950 1984 Senior Vice President, Secretary and Chief Legal Officer Senior Vice President, Secretary and Chief Legal Officer, SAMCorp., the Adviser and each of the John Hancock funds, John Hancock Funds and The Berkeley Group; Vice President, Signature Services (until 2000); Director, Senior Vice President and Secretary, NM Capital. The business address for all Trustees and Officers is 101 Huntington Avenue, Boston, Massachusetts 02199. The Statement of Additional Information of the Fund includes additional information about members of the Board of Trustees of the Fund and is available, without charge, upon request, by calling 1-800-225-5291. 1 Each Trustee serves until resignation, retirement age or until his or her successor is elected. 2 Member of Audit Committee. 3 Interested Trustees hold positions with the Fund's investment adviser, underwriter and certain other affiliates. 34 35 36 FOR YOUR INFORMATION INVESTMENT ADVISER John Hancock Advisers, LLC 101 Huntington Avenue Boston, Massachusetts 02199-7603 CUSTODIAN The Bank of New York One Wall Street New York, New York 10286 TRANSFER AGENT AND REGISTRAR Mellon Investor Services 85 Challenger Road Overpeck Centre Ridgefield Park, New Jersey 07660 TRANSFER AGENT FOR APS Deutsche Bank Trust Company Americas 280 Park Avenue New York, New York 10017 LEGAL COUNSEL Hale and Dorr LLP 60 State Street Boston, Massachusetts 02109-1803 STOCK SYMBOL Listed New York Stock Exchange: JHI INDEPENDENT AUDITORS PricewaterhouseCoopers LLP 125 High Street Boston, Massachusetts 02110 For shareholder assistance refer to page 30 HOW TO CONTACT US On the Internet www.jhfunds.com By regular mail Mellon Investor Services 85 Challenger Road Overpeck Centre Ridgefield Park, NJ 07660 Customer service representatives 1-800-852-0218 Portfolio commentary 1-800-344-7054 24-hour automated information 1-800-843-0090 TDD Line 1-800-231-5469 The Fund's voting policies and procedures are available without charge, upon request: By phone 1-800-225-5291 On the Fund's Web site www.jhfunds.com/proxy On the SEC's Web site www.sec.gov 37 [A 1 1/2" x 1/2" John Hancock (Signature) logo in upper left hand corner. A tag line below reads "JOHN HANCOCK FUNDS."] 1-800-852-0218 1-800-843-0090 1-800-231-5469 (TDD) www.jhfunds.com - --------------- PRESORTED STANDARD U. S. POSTAGE PAID MIS - --------------- P500A 12/03 2/04 ITEM 2. CODE OF ETHICS. As of the end of the period, December 31, 2003, the registrant has adopted a code of ethics, as defined in Item 2 of Form N-CSR, that applies to its Chief Executive Officer, Chief Financial Officer and Treasurer (respectively, the principal executive officer, the principal financial officer and the principal accounting officer, the "Senior Financial Officers"). A copy of the code of ethics is filed as an exhibit to this Form N-CSR. ITEM 3. AUDIT COMMITTEE FINANCIAL EXPERT. William F. Glavin is the audit committee financial expert and is "independent", pursuant to general instructions on Form N-CSR Item 3. ITEM 4. PRINCIPAL ACCOUNTANT FEES AND SERVICES. (a) Audit Fees The aggregate fees billed for professional services rendered by the principal accountant(s) for the audit of the registrant's annual financial statements or services that are normally provided by the accountant(s) in connection with statutory and regulatory filings or engagements amounted to $31,500 for the fiscal year ended December 31, 2002 and $41,000 for the fiscal year ended December 31, 2003. These fees were billed to the registrant and were approved by the registrant's audit committee. (b) Audit-Related Services There were no audit-related fees during the fiscal year ended December 31, 2002 and fiscal year ended December 31, 2003 billed to the registrant or to the registrant's investment adviser (not including any sub-adviser whose role is primarily portfolio management and is subcontracted with or overseen by another investment adviser), and any entity controlling, controlled by, or under common control with the adviser that provides ongoing services to the registrant ("control affiliates"). (c) Tax Fees The aggregate fees billed for professional services rendered by the principal accountant(s) for the tax compliance, tax advice and tax planning ("tax fees") amounted to $3,500 for the fiscal year ended December 31, 2002 and $4,000 for the fiscal year ended December 31, 2003. The nature of the services comprising the tax fees was the review of the registrant's income tax returns and tax distribution requirements. These fees were billed to the registrant and were approved by the registrant's audit committee. There were no tax fees billed to the control affiliates. (d) All Other Fees There were no other fees during the fiscal year ended December 31, 2002 and fiscal year ended December 31, 2003 billed to the registrant. The aggregate all other fees billed to control affiliates for products and services provided by the principal accountant, other than services reported above, if any, amounted to $0 for the fiscal year ended December 31, 2002 and $165,000 for the fiscal year ended December 31, 2003. The nature of the services comprising the all other fees was related to computer security administration, documentation of existing key controls in the John Hancock Infrastructure Group and analysis of transfer agent fee data. These fees were approved by the registrant's audit committee. (e)(1) See attachment "Approval of Audit, Audit-related, Tax and Other Services", with the audit committee pre-approval policies and procedures. (e)(2) There were no fees that were approved by the audit committee pursuant to the de minimis exception for the fiscal years ended December 31, 2002 and December 31, 2003 on behalf of the registrant or on behalf of the control affiliates that relate directly to the operations and financial reporting of the registrant. (f) According to the registrant's principal accountant, for the fiscal year ended December 31, 2003, the percentage of hours spent on the audit of the registrant's financial statements for the most recent fiscal year that were attributed to work performed by persons who were not full-time, permanent employees of principal accountant was less than 50%. (g) The aggregate non-audit fees billed by the registrant's accountant(s) for services rendered to the registrant and rendered to the registrant's control affiliates for each of the last two fiscal years of the registrant were $1,557,852 for the fiscal year ended December 31, 2002, and $243,000 for the fiscal year ended December 31, 2003. (h) The audit committee of the registrant has considered the non-audit services provided by the registrant's principal accountant(s) to the control affiliates and has determined that the services that were not pre-approved are compatible with maintaining the principal accountant(s)' independence. ITEM 5. AUDIT COMMITTEE OF LISTED REGISTRANTS. Not applicable at this time. ITEM 6. [RESERVED] ITEM 7. DISCLOSURE OF PROXY VOTING POLICIES AND PROCEDURES FOR CLOSED-END MANAGEMENT INVESTMENT COMPANIES. See attached Exhibit "Proxy Voting Policies and Procedures". ITEM 8. [RESERVED] ITEM 9. CONTROLS AND PROCEDURES. (a) Based upon their evaluation of the registrant's disclosure controls and procedures as conducted within 90 days of the filing date of this Form N-CSR, the registrant's principal executive officer and principal financial officer have concluded that those disclosure controls and procedures provide reasonable assurance that the material information required to be disclosed by the registrant on this report is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms. (b) There were no changes in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal half-year (the registrant's second fiscal half-year in the case of an annual report) that have materially affected, or are reasonably likely to materially affect, the registrant's internal control over financial reporting. ITEM 10. EXHIBITS. (a)(1) Code of Ethics for Senior Financial Officers is attached. (a)(2) Separate certifications for the registrant's principal executive officer and principal financial officer, as required by Section 302 of the Sarbanes-Oxley Act of 2002 and Rule 30a-2(a) under the Investment Company Act of 1940, are attached. (b)(1) Separate certifications for the registrant's principal executive officer and principal financial officer, as required by 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, and Rule 30a-2(b) under the Investment Company Act of 1940, are attached. The certifications furnished pursuant to this paragraph are not deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that section. Such certifications are not deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent that the Registrant specifically incorporates them by reference. (c)(1) Proxy Voting Policies and Procedures (d)(1) Approval of Audit, Audit-related, Tax and Other Services (d)(2) Contact person at the registrant SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934 and the Investment Company Act of 1940, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. By: - ------------------------------ Maureen Ford Goldfarb Chairman, President and Chief Executive Officer Date: February 11, 2004 Pursuant to the requirements of the Securities Exchange Act of 1934 and the Investment Company Act of 1940, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. By: - ------------------------------- Maureen Ford Goldfarb Chairman, President and Chief Executive Officer Date: February 11, 2004 By: - ----------------------- Richard A. Brown Senior Vice President and Chief Financial Officer Date: February 11, 2004