EXHIBIT D
1996 CALL-OFF CONTRACT
between
National Bank of Alaska (NBA)
and
General Communication, Inc. (GCI)(1)
- -------------------
(1) In this document "********" are used in place of redacted information.
General Communication, Inc. (GCI) - 1 - FINAL
1996 Call-Off Contract 4/25/96
TABLE OF CONTENTS
SECTION PAGE
1. DEFINITIONS..................................................................................................3
2. STATUS.......................................................................................................3
3. PROVISION OF SERVICES........................................................................................4
4. DURATION.....................................................................................................4
5. INVOICES AND PAYMENT.........................................................................................4
6. MANAGEMENT ORGANIZATION......................................................................................5
7. NO WAIVER....................................................................................................5
8. SERVICE OF NOTICE............................................................................................5
9. FURTHER ASSURANCES..........................................................................................6
10. GOVERNING LAW................................................................................................6
11. INVALIDITY..................................................................................................6
12. ADDITIONAL TERMS AND CONDITIONS..............................................................................7
SCHEDULE 1: 1996 SCOPE OF WORK..........................................................................8
SCHEDULE 2: SERVICE LEVELS.............................................................................14
SCHEDULE 3: 1996 EXPECTED COST OF OPERATIONS (COOE) AND TARGET.........................................18
SCHEDULE 4: CHARGES AND BILLING INFORMATION............................................................20
SCHEDULE 5: NBA AND CONTRACTOR PREMISES................................................................22
SCHEDULE 6: AGENCY LETTER..............................................................................29
SCHEDULE 7: CONFIDENTIALITY LETTER.....................................................................31
SCHEDULE 8: ADDITIONAL TERMS AND CONDITIONS............................................................33
SCHEDULE 9: WAN DEPLOYMENT PROJECT.....................................................................35
SCHEDULE 10: LONG TERM CONTRACTS.......................................................................41
SCHEDULE 11: STANDARD LABOR, BENEFIT AND OVERHEAD RATES................................................44
General Communication, Inc. (GCI) - 2 - FINAL
1996 Call-Off Contract 4/25/96
THIS CONTRACT is made the 20th day of December 1995.
BETWEEN
National Bank of Alaska whose registered offices are located at 301 West
Northern Lights Blvd., Anchorage, Alaska 99503 (hereafter, "NBA") and General
Communication, Inc. (GCI) whose registered offices are located at 2550 Denali
St., Suite 1000, Anchorage, Alaska 99503 (hereafter, "The Contractor")
WHEREAS
By a Framework Agreement dated 9 November 1995 entered into between NBA and the
Contractor, terms were agreed to whereby the Contractor or an Associated Company
of the Contractor would provide or ensure the provision of telecommunication
services to be available to NBA and other NBA Associated Companies in
substitution for the telecommunication services which were immediately prior to
the execution of this Contract either provided from within NBA or acquired from
Third Party contractors; NBA now wishes the Contractor to provide the Services
and the Contractor is able to provide the Services on the terms set out below in
this Contract.
IT IS THEREFORE AGREED as follows:
1. DEFINITIONS
1.1. A glossary of Definitions which shall apply to the terms used
in this Contract appears as Annex A to the Framework Agreement
and shall be deemed to be incorporated in this Contract.
1.2. In the event of conflict between this Contract and the
Framework Agreement, the order of precedence shall be this
Contract and the Framework Agreement.
1.3. For the avoidance of any doubt, Services will include all
telecommunications and related services described in Schedule
1.
2. STATUS
2.1. This Contract may only be modified if such modification is in
writing and signed by a duly authorized representative of each
Party.
2.2. The following documents shall together form part of and shall
be read with this Contract and shall represent the entire
understanding between the Parties in relation to the subject
matter hereof and supersede
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all previous agreements and representations made by either
Party, whether oral or written.
2.2.1. The Framework Agreement
2.2.2. The Schedules:
Schedule 1 Scope of Work
Schedule 2 Service Levels
Schedule 3 1996 Expected Cost of Operation
(CoOE) and Target
Schedule 4 Charges and Billing Information
Schedule 5 NBA and Contractor Premises
Schedule 6 Agency Letter
Schedule 7 Confidentiality Letter
Schedule 8 Additional Terms and Conditions
Schedule 9 WAN Deployment Project
Schedule 10 Long Term Contracts
3. PROVISION OF SERVICES
The Contractor shall perform the Services in accordance with this
Contract.
4. DURATION
The Services shall commence at 0001 hours on 1 January 1996
(Commencement Date) and shall continue until 2400 on 31 December 1996,
unless extended by mutual agreement or subject to earlier termination.
5. INVOICES AND PAYMENT
5.1. In consideration of the provision of the Services NBA shall
pay to the Contractor the Charges as provided for in Schedule
4.
General Communication, Inc. (GCI)
Accounts Payable Department
2550 Denali St.
Suite 900
Anchorage, Alaska 99503
Tel: 907-265-5600
Fax: 907-265-5574
Contact: Richard A. Whitney
Director, Business
Development
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5.2. The Contractor shall render invoices to NBA at the intervals
and in the manner specified in Section 21 of the Framework
Agreement.
6. MANAGEMENT ORGANIZATION
6.1. The NBA Partner Relations Manager shall be B. John Shipe,
Executive Vice President, (907) 265-2860.
6.2. The Contractor Representative shall be Richard A. Whitney,
Director, Business Development, (907) 265-5301.
7. NO WAIVER
7.1. Failure by either Party to exercise or enforce any right
conferred by the Contract shall not be deemed to be a waiver
of any such right nor operate so as to bar the exercise or
enforcement thereof or of any other right on any other
occasion.
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8. SERVICE OF NOTICE
8.1. Any notice or other document which may be given by either
Party under the Contract shall be deemed to have been duly
given if left at or sent by pre-paid recorded delivery post or
facsimile transmission (confirmed by letter sent by pre-paid
recorded delivery post) to each Party's principal or
registered office as set out below as an address to which
notices, invoices and other documents may be sent:
NBA: National Bank of Alaska (NBA)
P.O. Box 100600
Anchorage, Alaska 99510-0600
Tel: 907-265-2860
Fax: 907-265-2887
Contact: B. John Shipe
Executive Vice President
Contractor: General Communication, Inc. (GCI)
2550 Denali St.
Suite 1000
Anchorage, Alaska 99503
Tel: 907-265-5600
Fax: 907-265-5574
Contact: Richard A. Whitney,
Director Business
Development
8.2. Any such communication shall be deemed to have been made to
the other Party four days (4) from the date of posting (if by
letter) and if by facsimile transmission on the day of such
transmission provided the original of the communication is
received by the other Party within 4 days of the date of
transmission.
9. FURTHER ASSURANCES
The Contractor and NBA shall use all reasonable endeavors respectively
to ensure that any Third Party necessary for the performance of the
Services shall do, execute and perform all such further deeds,
documents, assurances, acts and things as either of the Parties hereto
may reasonably require by notice in writing to any other party to carry
the provision of the Contract into full force and effect.
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10. GOVERNING LAW
This Contract shall, to the extent that any aspect or matter fails to
be interpreted, conformed or adjudicated upon by the parties
themselves, be dealt with in accordance with the laws of the United
States and the State of Alaska. Any controversy or claim arising out of
or relating to this Agreement, or breach thereof, shall be settled by
arbitration in accordance with the Commercial Arbitration Rules of the
American Arbitration Association, such arbitration to take place in
Anchorage, Alaska and judgment upon the award rendered by the
Arbitrator(s) may be entered in any Court having jurisdiction thereof.
11. INVALIDITY
If any term or provision in the Contract shall in whole or in part be
held to any extent to be illegal or unenforceable under any enactment
or rule of law, that term or provision or part shall to that extent be
deemed not to form part of the Contract and the enforceability of the
remainder of the Contract shall not be affected.
12. ADDITIONAL TERMS AND CONDITIONS
Additional terms and conditions to the Framework Agreement terms and to
this Contract are set out in Schedule 8.
IN WITNESS WHEREOF the Parties hereto have by duly authorized
representatives set their hands the day and year first above
written.
for and on behalf of }
National Bank of Alaska (NBA) }
for and on behalf of }
General Communication, Inc. (GCI) }
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SCHEDULE 1: 1996 SCOPE OF WORK
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1. INTRODUCTION
1.1. General
GCI will provide the services described in this Scope of Work
document at all NBA premises shown in Schedule 5. Services
will include those associated with NBA's Branch Deployment,
LAN upgrades and WAN Deployment as well as operational and
management (O&M) services considered routine.
1.2. Assumptions
All on-site work performed will be handled as trouble
requests, work requests or projects; centralized network
management and other network services will be delivered
pro-actively and will not be documented as one of the
above;
Work requests or projects that are required which are
extraordinary in terms of their work volume and/or time
for completion will be treated as out-of-scope;
2. SCOPE
2.1 Service Transition
2.1.1. Branch Deployment
Provide local coordination for overall Branch
LAN/desktop equipment and service installation;
Conduct site-surveys documenting all network and equipment;
Configure and install file server monitoring
software, LAN hubs, and Help Desk monitoring
platform;
Install Branch LAN infrastructure (UPS, cable plant, hubs);
Coordinate and load configuration of NMS;
Establish installation and configuration
standards;
Coordinate asset management;
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Test hubs, routers and servers prior to shipment
to Branches;
Install file servers, client desktops and
printers in coordination with M&I;
Install necessary Branch dial-up connections;
Integrate equipment and services into CNCC
management platform;
Conduct acceptance testing of Branch LAN and
desktop infrastructure;
Remove, surplus terminals, printers, controllers
and other legacy equipment per NBA instructions;
Coordinate configuration, testing and
redeployment of retained client desktops and
printers into new e-mail infrastructure;
2.1.2. Upgrade Existing LAN Environments
Conduct site-surveys documenting all network and
equipment;
Coordinate purchase, configuration and
installation of all upgrade equipment, software
and services;
Coordinate asset management;
Integrate equipment/services into CNCC management platform;
Conduct acceptance testing of Branch LAN and
desktop infrastructure;
Remove surplus terminals, printers, controllers
and other legacy equipment per NBA instructions;
2.1.3. WAN Deployment
Purchase, configure and install router,
multiplexer and other WAN equipment which the
contractor will provide for the in-state wide
area network and the backbone network
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between NBA's facilities in Anchorage, Alaska
and M&I's facilities in Brown Deer, Wisconsin;
Provide, install and test public and private
inter-branch data, voice and video services;
Integrate equipment and services into CNCC
management platform;
2.1.4. Voice Service Deployment
Analyze existing voice service environment and
develop comprehensive implementation plan;
Transition all carrier services;
Modify, as appropriate, all PBX and key system
leases;
Consolidate, as appropriate, all LEC and IXC
local loop and DAL circuits;
2.2 Operation and Management (O&M)
2.2.1. Procurement, Set-up & Installation
Coordinate establishment of desktop computer
configuration standards with the NBA Help Desk;
Provide centralized Setup facility for all
desktop and server hardware; logistics support
for shipment of computer hardware to sites;
Perform or coordinate physical installation of
computer hardware on LANs;
Maintain relationships with key vendors and
service providers to assure product and service
support and continued knowledge of installed
equipment, systems and services.
2.2.2. Network Management
Monitor network devices and associated cable
plant and circuits; provide status and
performance reports as required;
Provide proactive management of network devices
to maintain established service levels;
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Provide configuration management of desktop and
service hardware; manage and maintain operating
system integrity;
Initiate and coordinate change management for
the following: (1) desktop, server hardware and
operating systems; (2) hubs and other LAN
equipment and circuits; (3) routers,
multiplexers, modems and other WAN equipment;
(4) WAN private line circuits; (5) PBX and Key
systems as applicable; (6) long distance
services; (7) video conferencing systems and
services.
2.2.3. Trouble Requests
Provide necessary resolution and support for
desktop hardware, operating system and network
connectivity problems;
Provide necessary resolution and support for
server hardware, operating system and network
connectivity problems;
Respond to and resolve user telephone station
equipment and voicemail and feature service
problems;
Provide resolution of long distance calling or
other service problems;
Provide necessary resolution and support for PBX
hardware and service problems.
Provide necessary resolution and support for ATM
hardware and service problems.
2.2.4. Work Requests
Move, add, change of all telephone station
equipment;
Move, add, change voicemail and features;
Move, add, change of all desktop computer and
terminal equipment;
Move, add, change business telephone lines;
Desktop computer hardware installations that
exceed user capability;
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2.2.5. Projects
Coordinate and perform telephone systems,
LAN/WAN systems projects involving moving
facilities and workgroups or service upgrades of
an operational basis not categorized as Major
Changes;
2.3. Change Management
2.3.1. Tactical Management
Implement outage notification procedures in
order to insure coordination between NBA, M&I
and all other service providers involving all
planned maintenance activity;
Coordinate asset management systems, processes
and procedures with NBA to provide complete
inventory control of all telecommunications,
server and desktop equipment, systems, circuits
and software assets;
Develop and maintain documentation for all
equipment, system, circuit, network or software
configuration, maintenance history, layout,
revision level and status;
2.3.2. Strategic Planning
Maintain technical expertise on all currently
installed and in-use equipments, systems,
circuits, services and advances in technology;
Present telecommunications and desktop support
plans, designs, options and technical summaries
to NBA for review;
Provide technical consultancy in order to
strategically meet all future telecommunications
and desktop computing business requirements;
Continuously monitor and evaluate
telecommunications technologies relevant to
NBA's business requirements; advise NBA on
adoption of new technologies;
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SCHEDULE 2: SERVICE LEVELS
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I. PROBLEM/WORKFLOW MANAGEMENT
- ----------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ------------
Immediate Immediate 1 Hour 4 Hour 24 Hour NBD Negotiated
Task/Activity Logging Response Response Response Response Response Scheduling
- ----------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ------------
A. Trouble Requests
o Desktop hardware
0800 - 1800 M - F X X(2)
After hours X X
o LAN Server
0800 - 2100 M - F X X
After hours X X(2)
o Communications Hardware
0800 - 1800 M - F X X
After hours X X
o Communications Circuits
0800 - 1800 M - F X X
After hours X X
o CBX/PBX system
0800 - 2100 M - F X X
After hours X X
o Key System
0800 - 1800 M - F X X
After hours X X(2)
o Phone station equipment
0800 - 1800 M - F X X
After hours X X(2)
o ATMs
0800 - 1800 M - F X X
After hours X X
<FN>
- -----------------------------
2 May vary by location
</FN>
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- ----------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ------------
Immediate Immediate 1 Hour 4 Hour 24 Hour NBD Negotiated
Task/Activity Logging Response Response Response Response Response Scheduling
- ----------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ------------
B. Work Requests
o Phone station equip. MAC
0800 - 1800 M - F X X
After hours X X
Large requests X X
o Voicemail/features
0800 - 1800 M - F X X
After hours X X
Large requests X X
o Desktop computer/printer
MAC
0800 - 1800 M - F X X
After hours X X
Large requests X X
o Business telephone lines
0800 - 1800 M - F X X
After hours X X
Large requests X X
- ----------------------------------- ------------ ----------- ----------- ----------- ------------ ----------- ------------
C. Projects
o All projects
0800 - 1800 M - F X X
After hours X X
Large requests X X
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II. NETWORK SERVICES
Network Services Service Level
- ---------------------------------- ----------------------------
On-line Uptime (0600 - 2100 AST);
seven days per week greater than 98% availability
ATM availability 98% availability
Backbone Service availability 99.8% availability
POS availability 98.5% availability
Response Time (In-town) greater than or equal to
2 seconds
Response Time (Out-of-town) greater than or equal to
4 seconds
III. SERVICE LEVEL PERFORMANCE CALCULATION
A. Problem/Workflow Management
for: Trouble Reports - TR
Work Orders - WO
Projects - P
Monthly Performance - MP
Annual Performance - AP
Occurrence greater than or
equal to Service Level - N1
Occurrences less than Service
Level - N2
MPTR = (N1 / (N1 + N2)) * 100%
MPWO = (N1 / (N1 + N2)) * 100%
MPP = (N1 / (N1 + N2)) * 100%
MP = (MPTR * MPWO * MPP)
AP = (MPJan * MPFeb * MPMar * ... * MPDec)
B. Network Services
for: On-line Uptime - UP
ATM Availability - ATM
Backbone Service Availability - BS
POS Availability - POS
Monthly Performance - MP
Annual Performance - AP
# WAN Circuits - Ckts
APUP = (((525,600 * Ckts) - Outage minutes) / (525,600 *
Ckts)) * 100%
MPATM = ((43,200 - Outage Minutes) / 43,200)*100%
APBS = ((525,600 - Outage minutes) / 525,600) * 100%
MPPOS = ((43,200 - Outage Minutes) / 43,200) *100%
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SCHEDULE 3: 1996 EXPECTED COST OF OPERATIONS (CoOE) AND TARGET
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1. Expected Cost of Operations (CoOE)
a. 1995 Annualized Costs ********
b. 1996 Expected Cost Increases ********
c. Total (1a + 1b) ********
2. ******** Percent of CoOE or Guarantee ********
3. Target (1c-2) ********
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SCHEDULE 4: CHARGES AND BILLING INFORMATION
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INVOICE SPECIMEN
Month of
1. Invoice Summary Current YTD
A. Direct Costs ------------- -------------
B. Margin (Direct Costs) ------------- -------------
C. Sub-contractor Costs ------------- -------------
D. Margin (Sub-contractor Costs) ------------- -------------
E. Network Services
i. Network Management ------------- -------------
ii. Long Distance ------------- -------------
iii. Transport ------------- -------------
2. Current Month Detail
A. Direct Costs ------------- -------------
B. Margin (Direct Costs) ------------- -------------
C. Sub-contractor Costs ------------- -------------
D. Margin (Sub-contractor Costs) ------------- -------------
E. Network Services
i. Network Management ------------- -------------
ii. Long Distance ------------- -------------
iii. Transport ------------- -------------
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SCHEDULE 5: NBA AND CONTRACTOR PREMISES
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ANCHORAGE
Dimond Dimond Mall
745 E. Dimond Boulevard 800 E. Dimond Boulevard
Anchorage, AK 99515 Suite 116
Manger: Dan Keys Anchorage, AK 99515
(907) 267-5525 Manager: Pam Sievers
(907) 267-5466 FAX (907) 267-5505
(907) 267-5383 FAX
Fifth Avenue 510 L Street
630 E. Fifth Avenue Anchorage, AK 99501
Anchorage, AK 99501 Supervisor: Frances Pitts
Manager: Judy Ferguson (907) 263-2565
(907) 263-2501 (907) 263-2521 FAX
(907) 263-2514 FAX
Fourth Avenue Frontier
446 W. Fourth Avenue 7731 E. Northern Lights
Boulevard
Anchorage, AK 99501 Anchorage, AK 99504
Manager: Karina Simmers Supervisor: Judy Butchart
(907) 265-2734 (907) 265-2060
(907) 265-2039 FAX (907) 265-2067 FAX
Huffman Main Office
1351 E. Huffman Road 301 W. Northern Lights
Boulevard
Anchorage, AK 99516 Anchorage, AK 99503
Manager: Amy Penrose Manager: Bob Tannahill
(907) 267-5301 (907) 265-2809
(907) 267-5546 FAX (907) 265-2043 FAX
Minnesota-Benson Northway Mall
1500 West Benson Boulevard 3101 Penland Parkway
Anchorage, AK 99515 Anchorage, AK 99508
Manager: Jenny McClure Manager: Liza Dzurovcin
(907) 257-3200 (907) 263-2590
(907) 257-3218 FAX (907) 265-2996 FAX
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Russian Jack Sand Lake
5700 DeBarr Road 6961 Jewel Lake Road
Anchorage, AK 99504 Anchorage, AK 99502
Manager: Nancy Gillies Manager: Sarah Kipp
(907) 263-2574 (907) 267-5420
(907) 263-2531 FAX (907) 267-5426 FAX
Sears Mall Spenard
600 E. Northern Lights Boulevard 2709 Spenard Road
Anchorage, AK 99503 Anchorage, AK 99509
Manager: Kathy Hagedorn Manager: Mary Webb
(907) 263-2533 (907) 263-2541
(907) 263-2539 FAX (907) 265-2023 FAX
FAIRBANKS
Bentley College
32 College Road 794 University Avenue
Fairbanks, AK 99701 Fairbanks, AK 99707
Manager: Jami Spears Manager: Vicki Kennebec
(907) 459-4363 (907) 474-4101
(907) 459-4366 FAX (907) 474-4130 FAX
Cushman Gaffney
613 Cushman Road 620 Gaffney Road
Fairbanks, AK 99701 Fairbanks, AK 99706
Manager: Debbie Kimmell Manager: Robin Ridington
(907) 459-4318 (907) 459-4373
(907) 459-4346 FAX (907) 459-4344 FAX
North Pole
381 Santa Claus Lane South
North Pole, AK 99705
Manager: Oscar Calvillo
(907) 488-7507
(907) 488-5678 FAX
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OTHER BRANCHES
Barrow Bethel
1078 Kiogak Street Bethel Native Corporation
Building
Barrow, AK 99723 460 Ridgecrest
Manager: Joe Everhart Bethel, AK 99559
(907) 852-6200 Manager: Carolyn Walters
(907) 852-3426 FAX (907) 543-3875
(907) 543-2125 FAX
Cordova Cottonwood Creek Mall
515 Main Street 1701 Parks Highway
Cordova, AK 99574 Wasilla, AK 99654
Manager: Jon Stavig Manager: Michelle Rodekohr
(907) 424-3258 (907) 376-6797
(907) 424-5758 FAX (907) 373-0252 FAX
Delta Dillingham
Mile 166, Richardson Highway 512 Seward Street
Delta Junction, AK 99737 Dillingham, AK 99576
Manager: Dave Durham Manager: Julie Woodworth
(907) 895-4691 (907) 842-5284
(907) 895-1927 FAX (907) 842-2450 FAX
Eagle River Glacier Valley
16600 Centerfield Drive 9150 Glacier Highway
Eagle River, AK 99577 Juneau, AK 99801
Manager: Mark Underwood Manager: Deborah Zenger
(907) 694-3129 (907) 789-9550
(907) 694-1435 FAX (907) 789-4220 FAX
Glennallen Homer
Mile 187.5 Glenn Highway 203 W. Pioneer Avenue
Glennallen, AK 99588 Homer, AK 99603
Manager: Darby Hobson Manager: John Hoyt
(907) 822-3214 (907) 235-8151
(907) 822-3288 FAX (907) 235-6181 FAX
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Juneau Kenai
123 Seward Street 11216 Kenai Spur Highway
Juneau, AK 99801 Kenai, AK 99611
Manager: Roy Kyle Manager: Ron Linegar
(907) 586-3324 (907) 283-7581
(907) 586-3997 FAX (907) 283-4082 FAX
Ketchikan King Salmon
306 Main Street #1 King Salmon Mall
Ketchikan, AK 99901 King Salmon, AK 99613
Manager: John Scoblic Manager: Bernard Brown
(907) 225-2184 (907) 246-3306
(907) 225-1022 FAX (907) 246-3027 FAX
Kodiak Kotzebue
202 Marine Way Lagoon Street and Second
Kodiak, AK 99615 Kotzebue, AK 99752
Manager: Jim Brenner Manager: Alex Navarro
(907) 486-3126 (907) 442-3257
(907) 486-5879 FAX (907) 442-2157 FAX
Lake Street Branch Metlakatla
4014 Lake Street Milton Street
Homer, AK 99603-7682 Metlakatla, AK 99926
Supervisor: Mary Covey Manager: Charlene Brendible
(907) 235-2444 (907) 886-6363
(907) 235-5272 FAX (907) 886-5063 FAX
Mill Bay Branch Nome
2645 Mill Bay Road 250 E. Front Street
Kodiak, AK 99615 Nome, AK 99762
Manager: Josie Barber Manager: Mitch Erickson
(907) 486-6900 (907) 443-2223
(907) 486-2586 FAX (907) 443-2742 FAX
Palmer Petersburg
705 South Bailey 201 N. Nordic Drive
Palmer, AK 99645 Petersburg, AK 99833
Manager: Taka Tsukada Manager: Bond Stewart
(907) 745-2161 (907) 772-3833
(907) 745-6059 FAX (907) 772-4881 FAX
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Prince of Wales Seattle
1330 Craig Klawock Highway One Union Square
Craig, AK 99921 600 University Street, #3420
Manager: Kurt Mattle Seattle, WA 98101
(907) 826-3040 Manager: Fred Richard
(907) 3044 FAX (206) 621-9464
(206) 622-9488 FAX
Seward Shoreline
908 Third Avenue 4966 N. Tongass Highway
Seward, AK 99664 Ketchikan, AK 99901
Manager: Lori Draper Manager: Piere Kaptanian
(907) 224-2220 (907) 247-7878
(907) 224-3711 FAX (907) 225-6868 FAX
Sitka Skagway
300 Lincoln Street 6th & Broadway
Sitka, AK 99835 Skagway, AK 99840
Manager: Greg West Manager: Kelly Roper
(907) 747-3226 (907) 983-2265
(907) 747-8081 FAX (907) 983-2128 FAX
Soldotna Tongass
44552 Sterling Highway 2415 Tongass Avenue
Soldotna, AK 99669 Ketchikan, AK 99901
Manager: Kurt Eriksson Manager: Lori Freeman
(907) 262-4435 (907) 225-4141
(907) 262-5114 FAX (907) 225-0218 FAX
Valdez Wasilla
337 Egan Drive 581 W. Parks Highway
Valdez, AK 99686 Wasilla, AK 99687
Manager: Jacquelyn Robb Manager: Jim Reaves
(907) 835-4745 (907) 376-5355
(907) 835-5762 FAX (907) 376-0298
Wrangell
115 Front Street
Wrangell, AK 99929
Manager: Tom Saville
(907) 874-3341
(907) 874-3294 FAX
General Communication, Inc. (GCI) - 27 - FINAL
1996 Call-Off Contract 4/25/96
OTHER LOCATIONS
Southeast Mortgage Northland Credit (3174)
9211 Lee Smith Drive 3030 Denali Street
Juneau, AK 99803 Anchorage, AK 99503
Manager: Karen King Manager: John Higgins
(907) 789-7071 (907) 562-0266
(907) 789-7552 FAX (907) 562-2150 FAX
Northland Credit (3174) Northland Credit
(Dial-in Email)
201 Old Steese Highway, Suite 1 1700 E. Parks Highway,
Suite 100
Fairbanks, AK 99701 Wasilla, AK 99654
Manager: Jim Carter Manager: Larry Timmons
(907) 456-5263 (907) 376-7600
(9070 456-3677 FAX (907) 376-7557 FAX
Northland Credit (Dial-in Email) Northland Mortgage
(Dial-in Email)
Unknown at this time, open in 1996 2605 Denali Street
Juneau, AK 99803 Anchorage, AK 99503
Manager: Manager: Don Shepherd
(907) xxx-xxxx (907) 274-5150
(907) xxx-xxxx FAX (907) 277-4081 FAX
Northland Mortgage (Dial-in Email) Northland Mortgage
(Dial-in Email)
16331 Heritage Place, #100 522 Third Street
Eagle River, AK 99577 Fairbanks, AK 99701
Manager: Trish Kastner Manager: Liz Rhow
(907) 694-7872 (907) 452-5007
(907) 694-7292 FAX (907) 452-6005 FAX
Northland Mortgage (Dial-in Email) Northland Mortgage
(Dial-in Email)
35551 Kenai Spur Highway 951 E. Bogard Road, Suite 101
Soldotna, AK 99669 Wasilla, AK 99701
Manager: Sherri Rose-Jones Manager: Lynn Berry
(907) 262-3940 (907) 376-2308
(907) 262-4087 FAX (907) 376-0206 FAX
Northland Mortgage (Dial-in Email)
701 S. Bailey, Suite 200
Palmer, AK 99645
Manager: Annie Davenport
(907) 746-7821
(907) 746-7825 FAX
General Communication, Inc. (GCI) - 28 - FINAL
1996 Call-Off Contract 4/25/96
SCHEDULE 6: AGENCY LETTER
General Communication, Inc. (GCI) - 29 - FINAL
1996 Call-Off Contract 4/25/96
20 December 1996
Richard A. Whitney
Director, Business Development
General Communication, Inc. (GCI)
2550 Denali St., Suite 1000
Anchorage, AK. 99503
Subject: Telecommunications Letter of Agency
Dear Richard:
National Bank of Alaska (NBA) hereby appoints GCI as its agent for the limited
purpose of ordering, implementing and maintaining telecommunications services
provided by any contractor, local exchange carrier, interexchange carrier, or
enhanced/alternate service provider as may be necessary for GCI to
manage/provide telecommunications services to NBA.
This agency relationship shall remain in effect until modified or revoked by NBA
in writing. When GCI acts as agent, GCI is responsible, on behalf of NBA, for
all such charges, including without limitation monthly charges, usage charges,
installation charges, or applicable termination charges of the providers of
telecommunications facilities, whether these charges are arranged to be billed
directly to NBA or to GCI.
Neither NBA nor GCI shall be precluded by this appointment from dealing with
carriers or providers in arranging for telecommunications services or
connections to other equipment separate from those associated with this
agreement.
Sincerely,
B. John Shipe
Executive Vice President
National Bank of Alaska
P.O. Box 100600
Anchorage, Alaska 99510-0600
BJS:
General Communication, Inc. (GCI) - 30 - FINAL
1996 Call-Off Contract 4/25/96
SCHEDULE 7: CONFIDENTIALITY LETTER
General Communication, Inc. (GCI) - 31 - FINAL
1996 Call-Off Contract 4/25/96
15 December 1995
B. John Shipe
Executive Vice President
National Bank of Alaska
P.O. Box 100600
Anchorage, Alaska 99510-0600
Subject: Confidentiality of Information
Dear John:
During our recent business development and contract negotiations, we discussed
many aspects of the business and operations of our companies. Certain
information disclosed is confidential and has consistently been considered and
treated by each of us as trade secrets. I refer particularly to information
regarding customers, pricing policies, certain telecommunications service
equipment, product/service/network development and general business practices
associated with our outsourcing business. This information was disclosed for use
solely in connection with developing and operating a strategic business
relationship between our companies consistent with our Framework Agreement.
I am writing to confirm the understanding which we reached and documented in our
Framework Agreement that all involved employees and agents of both companies
will not disclose, use for their own benefit, or otherwise appropriate such
trade secrets or confidential information, except internally to the extent
necessary to conduct our joint business.
If I have correctly expressed our understandings, please sign and date this
letter.
General Communication, Inc. National Bank of Alaska
Richard A. Whitney, Director B. John Shipe
Business Development Executive Vice President
Dated: Dated:
General Communication, Inc. (GCI) - 32 - FINAL
1996 Call-Off Contract 4/25/96
SCHEDULE 8: ADDITIONAL TERMS AND CONDITIONS
General Communication, Inc. (GCI) - 33 - FINAL
1996 Call-Off Contract 4/25/96
Per discussion with G. Dalton (12/13/95) the following Framework Agreement
Sub-Section 15.2 is amended as follows:
15.2 In 1996, NBA and the Contractor shall in respect of the
Services to be provided agree to an overall Target. The
Contractor shall provide the Services at a total charge to NBA
which shall enable NBA to achieve its expectation of savings.
The total charge to NBA, or Target, includes the Contractor's
Expected Cost of Operations (CoOE) as defined in Annex A less
********.
General Communication, Inc. (GCI) - 34 - FINAL
1996 Call-Off Contract 4/25/96
SCHEDULE 9: WAN DEPLOYMENT PROJECT
General Communication, Inc. (GCI) - 35 - FINAL
1996 Call-Off Contract 4/25/96
OUT OF SCOPE PROJECT
NAME: WAN Deployment Project
LENGTH: January 1, 1996 through March 1, 1996
VALUE: ********
Overview
Engineer, furnish and install a statewide Branch Wide Area Network (WAN). This
network is defined between intelligent wiring hubs located in each Branch or
other defined location and the Anchorage Operations Center. The scope of work
includes detail design, equipment selection, equipment/materials procurement,
project planning, project management, testing, shipping, installation,
integration and acceptance.
Pricing
Detailed pricing is included on the following pages. Project costs are
summarized as follows:
Deliverables (Equipment/materials) ********
Labor: ********
Expenses (Travel/Lodging): ********
TOTAL ********
Terms
Equipment pricing will meet ********. All materials and labor will be invoiced
at ********. Expenses will be invoiced directly. Cable plant installation
pricing in Branches is currently being solicited via RFP. It will be billed on
this contract on a ******** basis once firm pricing has been established.
Contractor will receive a bonus should the total invoiced amount for this
project underrun the project budget shown in Pricing. This bonus shall be
******** of the variance between the total invoiced amount and the project
budget.
All invoices will be due and payable on a Net 30 day basis.
General Communication, Inc. (GCI) - 36 - FINAL
1996 Call-Off Contract 4/25/96
Description Qty Unit Price Total
- ---------------------------------------------------------------------- -------- ----------------- ----------------
DELIVERABLES:
NBA Branch Site (41 Category 1 site)
56/64 DSU/CSU **** **** ****
Cisco 2509 router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
NBA Branch Site (7 category 2 sites)
56/64 DSU/CSU **** **** ****
Cisco 4000 router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
General Communication, Inc. (GCI) - 37 - FINAL
1996 Call-Off Contract 4/25/96
Description Qty Unit Price Total
- ---------------------------------------------------------------------- -------- ----------------- ----------------
NBA Branch Site (2 category 3 sites)
Cisco 2501 router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
NBA Branch Site (3 category 4 sites)
Cisco 2509 router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
General Communication, Inc. (GCI) - 38 - FINAL
1996 Call-Off Contract 4/25/96
Description Qty Unit Price Total
- ---------------------------------------------------------------------- -------- ----------------- ----------------
NBA Branch Site (3 category 5 sites)
Cisco 2501 router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
Anchorage Operation Center
Cisco 4700 router **** **** ****
Cisco 2512 router (16 async/2TR for dial restoral) **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Dial restoral modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
POS Dial Restoral
Dial restoral modem **** **** ****
X.25 pad upgrade **** **** ****
X.25 switch upgrade **** **** ****
General Communication, Inc. (GCI) - 39 - FINAL
1996 Call-Off Contract 4/25/96
Description Qty Unit Price Total
- ---------------------------------------------------------------------- -------- ----------------- ----------------
M&I Data Processing Center
Cisco 4500-M router **** **** ****
Miscellaneous cables, connectors **** **** ****
Code operated matrix switch **** **** ****
Dialup maintenance modem **** **** ****
Equipment rack **** **** ****
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
GCI Anchorage (CNCC)
Miscellaneous install materials/costs (tywraps, power etc.) **** **** ****
Spares
Spares @ ***** of deliverables ****** **** ****
Shipping @ ***** **** ****
Description Qty MH Rate Total
- --------------------------------------------------------------- ------ -------- ----------------- ----------------
LABOR:
Configure and test **** ****
Installation **** **** **** ****
Installation travel to remote branch **** **** **** ****
Engineering **** **** **** ****
Project Management **** **** **** ****
Clerical **** **** **** ****
Documentation/CADD **** **** **** ****
General Communication, Inc. (GCI) - 40 - FINAL
1996 Call-Off Contract 4/25/96
Description Qty Unit Price Total
- ---------------------------------------------------------------------- -------- ----------------- ----------------
EXPENSES:
GCI Travel Expenses
Airfare **** **** ****
Mileage **** **** ****
Lodging **** **** ****
Rental Vehicle **** **** ****
Per Diem **** **** ****
Protocol Analyzer (rental for installation) 1 unit for 3 mos. **** **** ****
BER test set (rental for installation) 4 units for 2 mos. **** **** ****
General Communication, Inc. (GCI) - 41 - FINAL
1996 Call-Off Contract 4/25/96
SCHEDULE 10: LONG TERM CONTRACTS
General Communication, Inc. (GCI) - 42 - FINAL
1996 Call-Off Contract 4/25/96
Contract Term
Contract Contract or
Owner Start Date Depreciation Description Amount
- ---------------- --------------- ------------------ ----------------------------------------- ---------------
******
GCI 1/1/96 Capital Newbridge Multiplexer Equipment
GCI 1/1/96 5 years MCI-Hyperstream Frame Relay TBD
General Communication, Inc. (GCI) - 43 - FINAL
1996 Call-Off Contract 4/25/96