SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q Quarterly Report Under Section 13 or 15 (d) of the Securities Exchange Act of 1934 For the Quarter Ended September 30, 1996 Commission file number 0-4714 United Parcel Service of America, Inc. (Exact name of registrant specified in its charter) Delaware 95-1732075 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 55 Glenlake Parkway, NE Atlanta, Georgia 30328 (Address of principal executive office) (Zip Code) Registrant's telephone number, including area code (404) 828-6000 Not Applicable Former name, address and fiscal year, if changed since last report Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements of the past 90 days. YES X NO ----- ----- Common Stock, par value $.10 per share (Title of Class) 570,000,000 shares Outstanding as of November 13, 1996 PART I. FINANCIAL INFORMATION UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS September 30, 1996 (unaudited) and December 31, 1995 (In millions except share amounts) ASSETS 1996 1995 ------- ------- CURRENT ASSETS: Cash and short-term investments $ 376 $ 211 Accounts receivable 2,186 1,925 Prepaid employee benefit costs 131 285 Materials, supplies and prepaid expenses 438 393 Common stock held for stock plans 499 413 ------- ------- TOTAL CURRENT ASSETS 3,630 3,227 PROPERTY, PLANT AND EQUIPMENT (including aircraft under capitalized lease obligations) - at cost, net of accumulated depreciation and amortization of $6,641 in 1996 and $6,060 in 1995 9,713 8,998 OTHER ASSETS 389 420 ------- ------- $13,732 $12,645 LIABILITIES AND SHAREOWNERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 1,311 $ 1,137 Accrued wages and withholdings 1,147 1,127 Dividends payable - 178 Deferred income taxes 93 87 Other current liabilities 462 437 ------- ------- TOTAL CURRENT LIABILITIES 3,013 2,966 LONG-TERM DEBT (including capitalized lease obligations), net of current maturities of $8 in 1996 and $1 in 1995 1,803 1,729 ------- ------- ACCUMULATED POSTRETIREMENT BENEFIT OBLIGATION, NET 823 763 ------- ------- DEFERRED TAXES, CREDITS AND OTHER LIABILITIES 2,241 2,036 ------- ------- SHAREOWNERS' EQUITY: Preferred stock, no par value, Authorized 200,000,000 shares, none issued - - Common stock, par value $.10 per share, Authorized 900,000,000 shares, issued 570,000,000, net of 10,000,000 in treasury 57 57 Additional paid-in capital 91 76 Retained earnings 5,675 4,961 Cumulative foreign currency adjustments 29 57 ------- ------- 5,852 5,151 ------- ------- $13,732 $12,645 ======= ======= See notes to consolidated financial statements. UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME Three Months and Nine Months Ended September 30, 1996 and 1995 (In millions except per share amounts) (unaudited) Three Months Ended Nine Months Ended 1996 1995 1996 1995 ------- ------- ------- ------- Revenue $ 5,585 $ 5,140 $16,428 $15,400 ------- ------- ------- ------- Operating Expenses: Wages and employee benefits 3,189 3,004 9,532 9,031 Other 1,814 1,543 5,335 4,727 Restructuring Charge - 353 - 372 ------- ------- ------- ------- 5,003 4,900 14,867 14,130 ------- ------- ------- ------- Operating Profit 582 240 1,561 1,270 ------- ------- ------- ------- Other income and (expense): Interest income 9 7 28 16 Interest expense (20) (21) (64) (59) Miscellaneous, net (5) (13) (25) (25) ------- ------- ------- ------- (16) (27) (61) (68) ------- ------- ------- ------- Income before income taxes 566 213 1,500 1,202 Income taxes 226 89 600 477 ------- ------- ------- ------- Net income $ 340 $ 124 $ 900 $ 725 ------- ------- ------- ------- Net income per share $ 0.60 $ 0.21 $ 1.58 $ 1.25 ------- ------- ------- ------- See notes to consolidated financial statements. UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES CONSOLIDATED STATEMENT OF SHAREOWNERS' EQUITY Nine Months Ended September 30, 1996 (In millions per share amounts) (unaudited) Cumulative Additional Foreign Total Common Stock Paid-In Retained Currency Shareowners' Shares Amount Capital Earnings Adjustments Equity ------ ----- ------- -------- ----------- -------- Balance, January 1, 1996 570 $57 $76 $4,961 $57 $5,151 Net Income - - - 900 - 900 Gain on issuance of common stock held for stock plans - - 29 - - 29 Exercise of stock options - - (14) - - (14) Dividends ($.33 per share) - - - (186) - (186) Foreign currency adjustments - - - - (28) (28) ----- ----- ----- ------ ------ ------- Balance, September 570 $57 $91 $5,675 $29 $5,852 30, 1996 ===== ===== ===== ====== ====== ======= See notes to consolidated financial statements. UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS Nine Months Ended September 30, 1996 and 1995 (In millions) (unaudited) 1996 1995 ------ ------ Cash flows from operating activities: Net income $ 900 $ 725 Adjustments to reconcile net income to net cash provided from operating activities: Depreciation and amortization 706 640 Postretirement benefits 60 78 Deferred taxes, credits, and other 197 (53) Non-cash restructuring charge - 338 Changes in assets and liabilities: Accounts receivable (261) (198) Prepaid employee benefit costs 154 121 Materials, supplies and prepaid expenses (55) (111) Common stock held for stock plans (86) (291) Accounts payable 174 60 Accrued wages and withholdings 20 35 Dividends payable (178) (170) Other current liabilities 17 113 ----- ----- Net cash provided from operating activities 1,648 1,287 ----- ----- Cash flows from investing activities: Capital expenditures (1,470) (1,308) Disposals of property, plant and equipment 45 49 Other asset receipts (payments) 20 (97) ----- ----- Net cash (used in) investing activities (1,405) (1,356) ----- ----- Cash flows from financing activities: Proceeds from borrowings 878 552 Repayment of borrowings (795) (272) Dividends (186) (181) Other transactions 15 12 ----- ----- Net cash (used in) provided from financing activities (88) 111 ----- ----- Effect of exchange rate changes on cash 10 23 ----- ----- Net increase in cash and short-term investments 165 65 Cash and short-term investments: Beginning of period 211 261 ----- ----- End of period $ 376 $ 326 ----- ----- Cash paid during the period for: Interest (net of amount capitalized) $ 56 $ 31 ===== ===== Income taxes $ 324 $ 484 See notes to consolidated financial statements. UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Three Months and Nine Months Ended September 30, 1996 and 1995 (unaudited) 1. For interim consolidated financial statement purposes, UPS computes its tax provision on the basis of its estimated annual effective income tax rate, and provides for accruals under its various employee benefit plans based on one quarter of the estimated annual expense for each three month period. Net income per share is based on 570,000,000 shares in 1996 and 580,000,000 in 1995, including common stock held for stock plans. Certain prior period amounts have been reclassified to conform to the presentation of current periods. 2. In the opinion of management, the accompanying interim, unaudited, consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly the financial position as of September 30, 1996, the results of operations for the three months and nine months ended September 30, 1996 and 1995, and cash flows for the nine months ended September 30, 1996 and 1995. 3. During the second quarter of 1995, the Company received a Notice of Deficiency from the United States Internal Revenue Service ("IRS") asserting that it is liable for additional tax for the 1983 and 1984 tax years. The Notice of Deficiency is based in large part on the theory that UPS is liable for tax on income of Overseas Partners Ltd., a Bermuda company, which has reinsured excess value package insurance purchased by UPS's customers from unrelated insurers. The deficiency sought by the IRS relating to package insurance is based on a number of inconsistent theories and ranges from $8 million to $35 million of tax, plus penalties and interest for 1984. Agents for the IRS have also asserted in reports that UPS is liable for additional tax for the 1985 through 1987 tax years. The additional tax sought by the agents relating to package insurance for this period ranges from $89 million to $148 million, plus penalties and interest, and is based on the same theories included in the above described Notice of Deficiency. In addition, the IRS and its agents have raised a number of other issues relating to the timing of deductions; the characterization of expenses as capital rather than ordinary; and UPS's entitlement to the Investment Tax Credit in the 1983 through 1987 tax years. These issues total $32 million in tax for the 1983 and 1984 tax years and $95 million in tax for the 1985 through 1987 tax years. Penalties and interest are in addition to these amounts. The majority of these adjustments would reverse in future years. UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Three Months and Nine Months Ended September 30, 1996 and 1995 (unaudited) In August, 1995, the Company filed a petition in Tax Court in opposition to the Notice of Deficiency related to the 1983 and 1984 tax years. The trial date is set for September 8, 1997. After consultation with tax legal experts, management believes there is no merit to any material issues raised by the IRS and that the eventual resolution of these matters will not have a material impact on the Company. The Company has appealed with the IRS all material issues related to the 1985 through 1987 tax years. The IRS may take positions similar to those in the reports described above for periods after 1987. 4. As part of UPS's overall effort to lower operating expense, the Company implemented a program of voluntary early retirement and severance packages for certain, primarily management, employees during 1995. The total charge to 1995 operating expense for this program was $372 million of which $19 million was incurred during the quarter ended June 30, 1995, and the balance in the quarter ended September 30, 1995. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND THE RESULTS OF OPERATIONS Three Months Ended September 30, 1996 and 1995 Revenue increased by $445 million, or 8.7% for the three months ended September 30, 1996 over the three months ended September 30, 1995. For the third quarter of 1996, domestic revenue totaled $4.849 billion, an increase of $385 million over the third quarter of 1995, and international revenue totaled $736 million, an increase of $60 million. Domestic revenue increased as a result of favorable changes in rates and higher volume, which was up 4.4% over the third quarter of 1995, and includes an 11.1% increase in higher yielding express packages. The increase in international revenue was primarily attributable to a 19.0% revenue growth in export operations over the corresponding quarter of the previous year. Export revenues increased as a result of favorable changes in rates and higher volume, which was up 17.0%. Foreign domestic revenues decreased by 6.1% primarily due to changes in the currency exchange rates, and lower volume, which in turn resulted primarily from the Company's efforts to improve profitability by increasing revenue yields on these products. Operating expenses increased by $103 million, or 2.1%. In the third quarter of 1995, operating expenses included a one time charge of $353 million for the voluntary early retirement and severance program for certain, primarily management, employees. Exclusive of the one time charge, operating expenses increased by $456 million, or 10.0%, raising the operating ratio from 88.5 during 1995 to 89.6 during 1996. The deterioration of the operating ratio resulted primarily from increases in depreciation and amortization, labor costs, fuel costs, advertising costs and customer supplies. Operating profit for the period increased by $342 million, or 142.5%, as a result of the 1995 restructuring charge. Without the charge, operating profit for the period decreased by $11 million, or 1.9%. Income before income taxes ("pre-tax income") increased $353 million, or 165.7%. Domestic pre-tax income amounted to $621 million, an increase of $338 million, or 119.4%, with respect to the corresponding quarter of the previous year inclusive of the restructuring charge. The international pre-tax loss decreased by $15 million, or 21.3%, to $55 million for the quarter. The international pre-tax loss attributable to the foreign domestic operations increased by $7 million, or 16.5%. Export operations improved by $22 million resulting in a moderate pre-tax loss. The continuation of this favorable trend in export operations resulted primarily from higher volume and improved operating margins on European and U.S. exports. Export volume increased by 14.1% and 22.8% for international and U.S. origin, export shipments, respectively. Despite the continued improvement of the export operations, UPS expects that the cost of operating its international business will continue to exceed revenue in the near future. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND THE RESULTS OF OPERATIONS Net income increased by $216 million, or 174.2%, over the corresponding quarter of the prior year, primarily as a result of the restructuring charge incurred during 1995. Nine Months Ended September 30, 1996 and 1995 Revenue increased by $1.028 billion, or 6.7% for the nine months ended September 30, 1996 over the nine months ended September 30, 1995. For the first nine months of 1996, domestic revenue totaled $14.205 billion, an increase of $840 million over the first nine months of 1995, and international revenue totaled $2.223 billion, an increase of $188 million. Domestic revenue increased as a result of first quarter rate increases and higher volume, which was up 2.4%, and includes an 11.5% increase in higher yielding express packages. During the first quarter of 1996, the Company implemented distance-based pricing for its domestic air express services. This new pricing structure is based on both weight and distance of packages shipped. Under the revised structure, air express rates are geographically defined by ZIP Code. The continental United States is divided into the same seven zones used for UPS standard ground services. Previously, express shipments were priced by weight only, the standard method in the industry. The new structure means that prices for UPS Next Day Air have been reduced by as much as 40% in short-distance zones, while prices in longer zones have increased up to 28%. In addition, rates for standard ground shipments were increased an average of 2.9% for commercial deliveries and 3.9% for residential deliveries. Rates for the newly-zoned UPS Next Day Air and UPS 2nd Day Air services increased approximately 4.9%. Rates for UPS 3-Day Select, already zoned, increased approximately 3.9%. Rates for international shipments originating in the United States were increased 4.9% for UPS Worldwide Express, 6.9% for UPS Worldwide Expedited and 3.9% for UPS Standard Service to Canada. Rate changes for shipments originating outside the United States have been made throughout the past year and vary by geographic market. The increase in international revenue was primarily attributable to an 18.4% revenue growth in export operations over the corresponding nine months of the previous year. Export revenues increased primarily as a result of higher volume, which was up 20.4%. Foreign domestic revenues decreased by 4.1% primarily due to changes in the currency exchange rates and volume reductions of 2.9%. The decreases in foreign domestic volume are a result of the Company's efforts to improve profitability by increasing revenue yields on these products. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND THE RESULTS OF OPERATIONS Operating expenses increased by $737 million, or 5.2%. During the nine months ended September 30, 1995, operating expenses included a one time charge of $372 million for the voluntary early retirement and severance program for certain, primarily management, employees. Excluding the $372 million restructuring charge, operating expenses increased $1.109 billion, or 8.1%. Adjusting for the one time charge, the operating ratio increased from 89.3 during 1995 to 90.5 during 1996. The deterioration of the operating ratio resulted primarily from increases in depreciation and amortization, labor costs, fuel costs, advertising costs and customer supplies, as well as severe weather conditions during the first quarter of 1996 which disrupted both air and ground operations. This is in contrast to the mild weather conditions experienced in the comparable quarter in 1995. Operating profit for the period increased by $291 million, or 22.9%, as a result of the 1995 restructuring charge. Exclusive of the charge, operating profit for the period decreased by $81 million, or 4.9% as a result of the proportionally higher operating costs. Income before income taxes ("pre-tax income") increased by $298 million, or 24.8%. Domestic pre-tax income amounted to $1.621 billion, an increase of $249 million, or 18.1% over the corresponding period of the previous year, inclusive of the restructuring charge. The international pre-tax loss decreased by $49 million, or 28.9%, to $121 million for the first nine months of 1996. The international pre-tax loss attributable to the foreign domestic operations increased by $9 million, or 7.3%. Export operations improved by $58 million over 1995, resulting in a moderate pre-tax profit. The continuation of this favorable trend in export operations resulted primarily from higher volume and improved operating margins on European and U.S. exports. Export volume increased by 17.2% and 26.3% for international and U.S. origin, export shipments, respectively. As noted previously in the discussion for the third quarter, UPS expects that the cost of operating its international business will continue to exceed revenue in the near future, despite the continued improvement of the export operations. Net income increased by $175 million, or 24.1%, over the corresponding period of the prior year primarily as a result of the restructuring charge incurred during 1995. The results of operations for the three months and nine months ended September 30, 1996 are not necessarily indicative of the results to be expected for the full year. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND THE RESULTS OF OPERATIONS Liquidity and Capital Resources In March, 1996, the Board of Directors authorized an increase in the Commercial Paper borrowing limits from $1.0 to $1.5 billion. In June, 1996, UPS renegotiated and extended two credit agreements with a consortium of banks. These agreements provide revolving credit facilities of $1.25 billion each, with one expiring June 9, 1997 and the other June 8, 2001. In recognition of a continuing need for borrowing over the near term, and to take advantage of attractive borrowing costs in medium-term debt markets, UPS has entered into four financing transactions through the first nine months of 1996 and is continuing to examine other favorable alternatives. In January, 1996, UPS issued $200 million of 5.5% Eurobond notes which are due January 1999. In April, 1996, UPS issued $166 million of 3.25% Swiss Franc notes which are due in October 1999. In August and September of 1996, UPS entered into two capital lease transactions which provided $143 million for the acquisition of aircraft at favorable rates. In June, 1996, UPS established a $500 million European medium-term note program. Under this program UPS may, from time to time, issue notes denominated in any currency. In addition, the Company filed a shelf registration in July, 1996, which enables UPS to issue notes up to $300 million in the United States. Under the combined programs, the Company currently does not plan to exceed $500 million in borrowings. Management believes that these funds and borrowing programs, combined with the Company's internally generated resources and other credit facilities, will provide adequate sources of liquidity and capital resources to meet its expected future short-term and long-term needs for the operation of its business, including anticipated capital expenditures and purchase commitments. During 1995, the Company received a Notice of Deficiency from the United States Internal Revenue Service ("IRS") asserting that it is liable for additional tax for the 1983 and 1984 tax years. Agents for the IRS have also asserted in reports that UPS is liable for additional tax for the 1985 through 1987 tax years. Reference is made here to Note 3 to the accompanying unaudited consolidated financial statements for more information. Part II Item 6 - Exhibits and reports on Form 8-K a) Exhibits: none b) Reports on Form 8-K: no reports on Form 8-K were filed during the quarter. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. UNITED PARCEL SERVICE OF AMERICA, INC. (Registrant) By: /s/ Robert J. Clanin Robert J. Clanin Senior Vice President, Treasurer and Chief Financial Officer Date: November 13, 1996