1997 annual report The CGI The Commerce Group, Inc. 211 Main Street, Webster, Massachusetts 01570 <PAGE INDEX TO 1997 ANNUAL REPORT 												 	 Page Financial Highlights............................................ 1 Letter to Stockholders.......................................... 2 Management's Discussion and Analysis of Financial Condition and Results of Operations...................................... 4 Common Stock Price and Dividend Information..................... 17 Report of Management............................................ 19 Report of Independent Auditors.................................. 20 Consolidated Balance Sheets at December 31, 1997 and 1996....... 21 Consolidated Statements of Earnings for the Years Ended December 31, 1997, 1996 and 1995............................... 22 Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 1997, 1996 and 1995......................... 23 Consolidated Statements of Cash Flows for the Years Ended December 31, 1997, 1996 and 1995............................... 24 Consolidated Statements of Cash Flows - Reconciliation of Net Income to Net Cash Provided by Operating Activities for the years ended December 31, 1997, 1996 and 1995................... 25 Notes to Consolidated Financial Statements...................... 26 Selected Consolidated Financial Data............................ 45 Management's Discussion of Supplemental Information on Insurance Operations........................................... 46 Directors....................................................... 51 Officers........................................................ 53 Stockholder Information......................................... 54 <PAGE FINANCIAL HIGHLIGHTS (Dollars in Thousands, Except Per Share Amounts) 								 1997		1996	 	 1995 Net premiums written............................ $ 741,501 $ 711,570 $ 603,421 Earned premiums................................. $ 730,497 $ 668,716 $ 592,590 Net investment income........................... 80,794 77,402 71,313 Premium finance fees............................ 7,074 9,713 19,420 Net realized investment gains (losses).......... 22,770 (7,574) 712 	Total revenues............................ $ 841,135 $ 748,257 $ 684,035 Earnings before income taxes.................... $ 127,517 $ 92,013 $ 149,742 Income taxes.................................... 31,302 18,049 39,541 	Net earnings.............................. $ 96,215 $ 73,964 $ 110,201 Basic and diluted net earnings per common share. $ 2.67 $ 2.04 $ 2.93 Cash dividends paid per share................... $ 1.03 $ 0.81 $ 0.23 Weighted average number of common shares outstanding................................... 36,044,679 36,311,887 37,632,236 Total investments at market value............... $1,242,695 $1,167,671	 $1,096,778 Total assets.................................... 1,754,753 1,676,799	 1,564,175 Total liabilities............................... 1,104,957 1,089,760	 1,014,461 Total stockholders' equity...................... 649,796 587,039	 549,714 Total stockholders' equity per share............ 18.03 16.28	 14.96 Certain Statutory Financial Ratios (Unaudited): Loss and LAE ratio............................ 71.4% 70.9%	 62.0% Underwriting expense ratio.................... 25.1 27.1	 29.0 	Combined ratio............................ 96.5% 98.0%	 91.0% Net premiums written to policyholders' surplus..................................... 143.3% 153.1%	 137.1% 1 <PAGE THE COMMERCE GROUP, INC. 												 March 27, 1998 To Our Stockholders: 	In 1997, your Company experienced satisfactory financial results for the 22nd consecutive year. From the very first day the funding of The Commerce Insurance Company was accomplished (April 3, 1972) through December 31, 1997, we have achieved underwriting profit of $228.5 million on total premiums written of $6.0 billion. This underwriting profit represents 3.8% of total premiums written. These results stand out in a year that continued to witness changes in the nature and source of competition within the insurance marketplace. 	In 1998, the Massachusetts personal automobile insurance industry saw state-mandated auto insurance rates drop again for the fourth consecutive year this past January. Coupled with affinity group marketing programs and safe driver rate deviations, the Massachusetts marketplace continues in a highly competitive mode. Through these evolving conditions, your Company saw its share of the Massachusetts personal automobile market increase to 21.8% in 1997 versus 20.8% at the end of 1996. 	In California, Western Pioneer Insurance Company has completed its second full year as a subsidiary of The Commerce Insurance Company with improved profitability and a bright future. Plans have been implemented to strengthen the agency force along with establishing an attractive and competitive rate structure. 	As we look to the future, your Company has begun writing insurance in the state of Rhode Island in January 1998 and maintains licenses to operate in the states of Connecticut, Maine, New Hampshire and Vermont. With the use of new technologies, upgraded internal operating systems and the continued monitoring of acquisition opportunities, we are realizing our vision of expansion. 	Through it all, your Company has continued to grow and prosper. The Commerce Insurance Company continues to be the largest writer of Massachusetts private passenger automobile insurance, as well as the second largest writer of Massachusetts homeowners insurance. Written premiums, earned premiums, investment income, total assets, total stockholders' equity and total stockholders' equity per share, as illustrated in the bar graph on the facing page, are all at new highs. For those of you who are interested in the details, I draw your attention to the pages in this report labeled "Management's Discussion and Analysis of Financial Condition and Results of Operations". Behind these numbers are an extremely dedicated group of people, both in Massachusetts and California: Our Policyholders (represented by over 771,000 policies in force); Agents (692); Employees (1,495); Officers (31); Directors (19); and of course, our Stockholders (over 4,300, not including our Employee Stock Ownership Plan participants who now number 1,541). 	Property-liability insurance remains a good business to be in--and The Commerce Group, Inc. will continue its efforts to be one of the most profitable long-term players. Your Company's management continues to believe that owners' interests are its primary constituency. 	Our sincere thanks to those who have helped in this building process--especially our Agents, Employees, Officers and Board of Directors. This diverse force of committed, ethical and hard working people will continue to build on our past successes and look to the future with excitement and opportunity. Their individual creativity, energy and professionalism will continue to serve our shareholders well. 	Your comments or questions regarding this report, or The Commerce Group, Inc. affairs in general, are solicited as always, at any time. 									 Arthur J. Remillard, Jr. 									 President Caring in everything we do. 2 <PAGE The bar graph on page 3 illustrates the Company's annual total stockholders' equity per share value and annual total stockholders' equity per share value including cumulative cash dividends paid per share on December 31, over the most recent fifteen year period. The X axis lists the years beginning with 1983 through 1997. The Y axis lists the dollar values starting at $0.00 and increasing in one dollar increments to $21.00. The graph depicts a total stockholders' equity per share value in 1983 of $0.50; 1984 of $0.67, 1985 of $0.81, 1986 of $0.95, 1987 of $1.40, 1988 of $1.95, 1989 of $2.53, 1990 of $3.36, 1991 of $4.80, 1992 of $7.42, 1993 of $10.09, 1994 of $10.88, 1995 of $14.96, 1996 of $16.28 and 1997 of $18.03. The graph also depicts the total stockholders' equity per share value including cumulative dividends paid per share in 1984 of $0.67, 1985 of $0.81, 1986 of $0.95, 1987 of $1.40, 1988 of $1.95, 1989 of $2.53, 1990 of $3.36, 1991 of $4.80, 1992 of $7.42, 1993 of $10.09, 1994 of $11.03, 1995 of $15.34, 1996 of $17.47 and 1997 of $20.25. 3 <PAGE MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Thousands of Dollars Except Per Share Data) General 	The property and casualty industry has been and remains highly cyclical in nature. The financial results of property and casualty insurance companies are impacted by many forces unique to the market. Market forces include competition, frequency and severity of losses resulting from weather conditions, the state of the economy and the general regulatory environment in those states in which the insurer operates. During 1997, the industry experienced strong underwriting results, despite slower premium growth as compared to 1996. The strong underwriting results were attributable to the absence of severe weather, improved cost management, safer cars and highways and increased drunk driver awareness. The improved industry results have intensified competition among insurers, which when coupled with lower rates, emphasizes the advantages of operating efficiently. The Commerce Group, Inc. ("Company") is well positioned to both lead in this environment and to respond to these prevailing conditions in the market. 	The Company, incorporated in 1976, is a regional property and casualty insurer which, through its subsidiaries, offers predominantly motor vehicle insurance, covering personal automobiles, in addition to a broad range of other property and casualty insurance products. These products are marketed to groups, individuals, families and businesses through the Company's strong relationships with professional independent insurance agencies. The Company writes insurance primarily in the state of Massachusetts through The Commerce Insurance Company ("Commerce") and Citation Insurance Company ("Citation"), both wholly-owned subsidiaries of Commerce Holdings, Inc. ("CHI"). The Company also writes insurance in the state of California through Western Pioneer Insurance Company ("Western Pioneer"), a wholly-owned subsidiary of Commerce. 	The Company's business strategy remains focused on activities primarily related to personal automobile insurance in the states of Massachusetts and California. The Company has been the largest writer of personal property and casualty insurance in the state of Massachusetts in terms of market share of direct premiums written since 1990. The Company's share of the Massachusetts personal automobile market increased in 1997 to approximately 21.8% from 20.8% in 1996. In addition to Massachusetts and California, the Company is newly licensed in the states of Connecticut, Maine, New Hampshire, Rhode Island and Vermont. The Company began writing in Rhode Island in January 1998 and is gearing internal operating systems to accommodate the remaining New England states in the future. 	During 1997, direct premiums written totalled $768,649, a 5.0% increase over 1996. Direct premiums written in Massachusetts, written through Commerce and Citation amounted to $741,163. Direct premiums written in California, through Western Pioneer, amounted to $27,486. Of the total direct premiums written, direct personal automobile premiums written during 1997 totalled $661,077, an increase of 6.1% over 1996, and direct homeowners insurance premiums written totalled $54,256, an increase of 3.6% over 1996. The Company is also the fourth largest writer of commercial automobile insurance in Massachusetts based on direct premiums written. During 1997, direct commercial automobile premiums written totalled $37,075, an 8.3% decrease compared to 1996. 	Personal automobile insurance is subject to extensive regulation in Massachusetts and California. Every owner of a registered automobile is required to maintain certain minimum automobile insurance coverages. In Massachusetts, with very limited exceptions, automobile insurers are required by law to issue a policy to any applicant seeking to obtain such coverages. Marketing and underwriting strategies for companies operating in Massachusetts are limited by maximum automobile premium rates and minimum agency commission levels for personal automobile insurance which are mandated by the Massachusetts Commissioner of Insurance ("Commissioner"). In Massachusetts, accident rates, bodily injury claims, and medical care costs continue to be among the highest in the nation. 4 <PAGE 	During the three-year period from 1995 to 1997, Massachusetts personal automobile insurance premium rates decreased an average of 5.6% per year. The Commissioner approved an average 4.0% decrease in personal automobile premiums for 1998, the fourth decrease in as many years. Rates decreased 6.2%, 4.5% and 6.1% in 1997, 1996 and 1995, respectively. Coinciding with the 1998 rate decrease, the Commissioner also approved a 7.4% decrease in the commissions agents receive from selling private passenger automobile insurance for 1998. The decision slightly offsets the financial impact of the average 4.0% decrease in personal automobile premiums for 1998. 	Although personal automobile premium rates decreased an average of 6.2% in 1997, the impact upon the Company resulted in only a 1.8% decrease in the average personal automobile premium per exposure (each vehicle insured). The 1.8% decrease for the Company is significantly less than the average rate decrease of 6.2% due to the facts that the rate decision did not anticipate purchases of new automobiles in the year to which the rate decision applied and, secondly, the Company's mix of personal automobile business differs from that of the industry. 	The 1997 and 1998 decreases were partially driven by corrections for an industry error that had impacted prior year rate decisions. The industry error resulted from a miscalculation of industry expense allowances that had the effect of overstating rates for 1991 through 1996. Rates for 1997 were adjusted to recoup an estimated $50 million from the industry. Rates for 1998 and 1999 have and will be adjusted to recoup the remaining amount estimated to be $150 million. 	Additionally, 1997 and 1998 rates were decreased as a result of the reconciliation of the Safe Driver Insurance Plan ("SDIP"), which is designed to be revenue neutral. In most recent past years, the SDIP reconciliation resulted in a deficit which was then added into the rates for the subsequent years. The 1996 SDIP reconciliation, however, resulted in a surplus. 	The Company had performed an analysis of the 1997 rate decision in early 1997. The Company estimated the impact of the above two items on its results assuming its market share remained the same as it was at the end of 1997. The Company's share of the Massachusetts personal automobile market increased from 20.8% at the end of 1996 to 21.8% at the end of 1997. The earned premium impact of the above two items has been re-estimated at approximately $16.0 million for 1997, $24.1 million for 1998 and $14.1 million for 1999. The earnings per share after-tax impact resulting from lower earned premiums was $0.29 for 1997, and is estimated to be $0.43 and $0.24 for 1998 and 1999, respectively. If the Company's future market share increases (decreases), a larger (smaller) financial impact will result. 	In June 1997, the Massachusetts Supreme Judicial Court ("Court") rejected an appeal filed by the Automobile Insurers Bureau of Massachusetts ("AIB") that challenged the Commissioner's decision to prospectively decrease future rates for the miscalculation of the industry expense allowance. (The SDIP reconciliation component was not challenged.) The AIB's argument was that, according to statute, there is a prohibition against retroactive rate making in Massachusetts which effectively bars the examination of past year's data once all involved parties have agreed to the rate decision. The Court ruled that retroactive rate making was indeed illegal, but indicated that special circumstances permitted returning the money in the form of rate reductions. In a related challenge, the Court rejected on technical grounds, one insurers claim of an unfair adverse impact related to the prospective nature of the rate reduction. 	The 1998 rate decision also included a 7.4% reduction in agents' commission rates. Again, as in 1997, companies will calculate commissions on business subject to safe driver deviations, net of the deviations. After the 1997 rate decision, a suit was filed by the Massachusetts Association of Insurance Agents ("MAIA") challenging this method of calculation. In July 1997, the Court upheld the Commissioner's ruling that agents' commissions on 1997 premiums, subject to safe driver deviations, would be based on net premium amounts. The 1996 commissions were based on premium amounts net of group discounts but gross of safe driver deviations. The Commissioner's ruling resulted in agents receiving fewer commission dollars on a per policy basis. 5 <PAGE 	The Company's performance in its personal and commercial automobile insurance lines is integrally tied to its participation in the Commonwealth Automobile Reinsurers ("C.A.R."). All companies writing automobile insurance in Massachusetts share in the underwriting results of C.A.R. business for their respective product line or lines. Since its inception, C.A.R. has annually generated multi-million dollar underwriting losses in both its personal and commercial automobile pools. A company's proportionate share of the C.A.R. personal or commercial deficit (its participation ratio) is based upon its market share of the automobile risks for the particular pool, adjusted by a utilization formula such that, in general, its participation ratio is disproportionately and adversely affected if its relative use of C.A.R. exceeds that of the industry, and favorably affected if its relative use of C.A.R. is less than that of the industry. Automobile insurers attempt to develop and implement underwriting strategies that will minimize their relative share of the C.A.R. deficit while maintaining acceptable loss ratios on risks not insured through C.A.R. 	Significant changes in the utilization of the C.A.R. private passenger pooling mechanism are not expected for 1998. Various C.A.R. participation formula changes have been fully implemented since 1993 with only minor changes since then. The Company's strategy has been to voluntarily retain more of the types of private passenger automobile business that are factored as credits favorably impacting the utilization formula. As a result, the credits impacting the utilization formula have favorably affected the Company's participation ratio. As of December 31, 1997, the Company estimates its private passenger automobile participation ratio to be approximately 18.0% which is several percentage points below the Company's estimated 21.8% share of the Massachusetts personal automobile market. The Company continues to expect the marketplace to make minor yearly adjustments to find the optimum balance between voluntary and ceded writings. 	Starting in 1991, and concluding in 1995, reforms were implemented into the C.A.R. commercial automobile pooling mechanism. The primary change was the gradual phase-in of a C.A.R. commercial utilization-based participation formula, so as to reduce the percentage of commercial business being ceded to C.A.R. The percentage of commercial premiums ceded to C.A.R. by the industry has decreased from approximately 56% in 1990 to approximately 26% in 1997, (as estimated by the Company). This also resulted in significant decreases in the percentage of commercial automobile business ceded to C.A.R. by the Company, from approximately 68% in 1990 to approximately 24% in 1997. Continued industry-wide gradual decreases in the percentage of ceded commercial premiums are expected for 1998, as companies continue to look to increase their voluntary retention levels. Finally, C.A.R. depopulation, coupled with C.A.R. rate increases for ceded commercial business, has led to a reduction in the size of the annual commercial deficits. 	The Company intends to continue to respond to the incentives and disincentives provided by C.A.R. rules, by further adjusting the percentage of personal and commercial business ceded to C.A.R. in 1998. 	The Company provides a separate rating tier for preferred commercial automobile business through Citation. Approximately 22% of the commercial automobile premiums produced by its voluntary agents in 1997 were written by Citation. The Company expects that this secondary rating tier will continue to assist the Company in retaining its better commercial automobile accounts, while also further increasing the percentage of commercial automobile business that can be retained voluntarily by the Company in 1998 and beyond. 	Beginning in the latter part of 1995, the Company began to actively pursue group marketing programs. The primary purpose of group marketing programs is to provide participating groups with a convenient means of purchasing private passenger automobile insurance through associations and employee groups. Emphasis is placed on writing larger groups, although accounts with as few as 25 participants are considered. Groups are eligible for rate discounts which must be filed annually with the Division of Insurance. In general, the Company looks for groups with mature/stable membership, favorable driving records and below average turnover ratios. Participants who leave the sponsoring group during the term of the policy are allowed to maintain the policy until expiration. At expiration, a regular Commerce policy may be issued at the insured's option. 6 <PAGE 	During the latter part of 1995, Commerce signed group marketing agreements with the five American Automobile Association Clubs of Massachusetts ("AAA clubs") offering a 10% discount on private passenger automobile insurance to the clubs' members who reside in Massachusetts. In 1997, two AAA clubs were consolidated, therefore leaving only four clubs. Primarily as a result of the fourth consecutive private passenger rate reduction, a 6.0% percent AAA club discount was approved for policies effective as of January 1, 1998. Previously, a 10% discount had been effective since the latter part of 1995. Membership in these clubs is estimated to represent approximately one-third of the Massachusetts motoring public, and has been the primary reason for a 40.6% increase in the number of personal automobile exposures written by Commerce since the groups inception. The Company expects this increase to level off in 1998 as evidenced by an 8.3% increase in personal automobile exposures in 1997 as compared to a 29.8% increase in 1996. In 1998, total direct premiums written attributable to the AAA group business were $422,074 or 54.9% of the Company's total direct premiums written (66.6% of total Massachusetts personal automobile premium), an increase of 22.6% over 1996. Total exposures attributable to the AAA clubs group business were 522,098 or 65.8% of total personal automobile exposures in 1997, an increase of 102,445 or 24.4% over 1996. Of this amount, approximately 10% was written through insurance agencies owned by the AAA clubs. The remaining 90% was written through the Company's network of independent agents. 	Initially, the Massachusetts statute governing group marketing programs required that 35% of the eligible members must participate in a group marketing program within the first year. Accordingly, Commerce and the AAA clubs aggressively pursued AAA members for the AAA Group Marketing Program. At December 31, 1996, Commerce had achieved the objective of writing more than 35% of the AAA members within the first year, as over 300,000 AAA members joined the program. The particular portion of the statute, dealing with achieving the 35% penetration level in one year, was amended by the Massachusetts Legislature in early 1997 to allow two years to reach the required penetration level. In December 1997, a bill was passed in the Massachusetts Legislature to further waive, for an additional year, the requirement that 35% of a group's members purchase insurance through the group in order for the group to be renewed for 1998. 	Commerce and the AAA clubs have agreed that Commerce shall be their exclusive underwriter of Massachusetts personal automobile group programs. This contract may be terminated by the AAA clubs upon written notice to Commerce, whose termination shall take effect at a minimum of three years from notice of termination. 	During 1996 and 1997, the Company was granted licenses in the states of Connecticut, New Hampshire, Rhode Island, and Vermont. License approval in the state of Maine was received in February 1998. Concurrent with the filings submitted for these licenses, the Company entered into an agreement with Policy Management Services Corporation ("PMSC") and purchased software which will allow for the development of internal operating systems which will enable the Company to process policies in states outside of Massachusetts. Additionally, a significant investment in new computer hardware was made to support this effort. These systems are in place and the Company began writing insurance in the state of Rhode Island during January 1998. 	Underwriting profit margins are reflected by the extent to which the combined ratio is less than 100%. This ratio is considered the best simple index of current underwriting performance of an insurer. During the five-year period ended December 31, 1997, the property and casualty industry's combined ratio, as reported by A.M. Best and weighted to reflect the Company's product mix ("weighted industry average"), has ranged from a low of 102.6% in 1993 to a high of 104.2% in 1997 on a statutory accounting principles basis. During this same period of time, the Company's combined ratio has consistently remained below the weighted industry average, ranging from as low as 91.0% in 1995 to a high of 98.0% in 1996. On an average basis, the Company's combined ratio was 94.2% for the five year period ended December 31, 1997 compared to a weighted industry average of 103.2%. 	The Company's total revenues were supplemented in fiscal 1997, 1996 and 1995 by net investment income of $80,794, $77,402 and $71,313, respectively. Additionally, the Company had realized investment gains (losses) of $22,770, ($7,574) and $712 in 1997, 1996 and 1995, respectively. 7 <PAGE Regulatory Matters General 	Although the U.S. federal government does not directly regulate the insurance industry, federal initiatives often have an impact on the business. Congress and certain federal agencies continue to investigate the current condition of the insurance industry (encompassing both life and health and property and casualty insurance) in the United States in order to decide whether some form of federal role in the regulation of insurance companies would be appropriate. Congress conducts hearings relating, in general, to the solvency of insurers and has proposed federal legislation from time to time on this and other subjects. The Company is unable to predict whether or in what form initiatives will be implemented and what the possible effects on the Company would be. 	In May 1996, state legislation was passed offering insurers incentives to write more inner city and coastal homeowners insurance. The legislation, which arose over concerns of availability and allegations of redlining, expands coverages and provides various credits under the Massachusetts Property Insurance Underwriting Association ("Massachusetts Fair Plan"). 	In December 1996, a United States District Court, acting on a suit filed in October 1996, ordered the Massachusetts Division of Insurance to disregard the existing ban on bank sales of life, health and accident insurance. The decision cited U.S. Supreme Court decisions in the Barnett and VALIC cases that essentially preempt the State of Massachusetts ban on the licensing of bank-owned insurance agencies. Also, in December 1996, a bill was filed in the Massachusetts Legislature that would allow banks to become licensed agents of an insurance company or brokers of insurance, permitting such things as the sale of insurance products in distinctly designated bank branch areas separate and apart from retail deposit areas. The Company is unable to predict the possible impacts of these issues at this time. 	Various forms of automobile insurance reform are continuously debated in the Massachusetts Legislature. New regulations and legislation are often proposed with the goal of reducing the need for premium increases. For further details, please refer to the general discussion on insurance regulation and premium rates beginning on page 4. 	As previously mentioned, beginning in 1995, the Company received approval for group discounts to members of the AAA clubs. Membership in these clubs is estimated to represent approximately one-third of the Massachusetts motoring public. The Company increased its Massachusetts private passenger automobile insurance writings by 6.3% in 1997 primarily as a result of this program, ending the year with approximately 21.8% of the Massachusetts private passenger automobile market as compared to 20.8% in 1996. Personal Automobile Insurance 	In March 1997, the Company was granted approval, for the 1997 calendar year, to offer their customers safe driver deviations of 10 percent to drivers with SDIP classifications of either Step 9 or 10. These are the two best driver SDIP classifications in Massachusetts, representing drivers with no at fault accidents and not more than one minor moving vehicle violation in the last six years. For drivers that qualified, the Company's group automobile discounts and SDIP deviations could be combined for up to a 19% reduction from the state mandated rates. In February 1998, approval of SDIP deviations of 15% for Step 9 and 4% for Step 10 SDIP classifications was granted for the 1998 calendar year. For drivers that qualify, the Company's group automobile discounts and SDIP deviations can be combined for up to a 20.1% reduction from the state mandated rates. 	In November 1997, the Company received state regulatory approval to implement an installment fee of $3.00 on each invoice following the down payment, for all private passenger automobile policies effective January 1, 1998. The same $3.00 installment fee also replaced the 1.25% finance charge calculation for homeowner and dwelling policies paid on a 10-payment installment basis. Previously, for 1996 and 1997, the Company eliminated interest based finance fees on personal automobile insurance policies. 8 <PAGE Risk-Based Capital 	In order to enhance the regulation of insurer insolvency, the National Association of Insurance Commissioners ("NAIC") developed a formula and model law to implement Risk-Based Capital ("RBC") requirements for property and casualty insurance companies which are designed to assess capital adequacy and to raise the level of protection that statutory surplus provides for policyholder obligations. The RBC model for property and casualty insurance companies measures three major areas of risk facing property and casualty insurers: (i) underwriting, which encompasses the risk of adverse loss development and inadequate pricing; (ii) declines in asset values arising from credit risk; and, (iii) other business risks from investments. Insurers having less statutory surplus than required by the RBC calculation will be subject to varying degrees of regulatory action, depending on the level of capital inadequacy. 	The RBC model formula proposes four levels of regulatory action. The extent of regulatory intervention and action increases as the level of surplus to RBC falls. The first level, the Company Action Level, requires an insurer to submit a plan of corrective actions to the regulator if surplus falls below 200% of the RBC amount. The Regulatory Action Level (as defined by the NAIC) requires an insurer to submit a plan containing corrective actions and permits the Commissioner to perform an examination or other analysis and issue a corrective order if surplus falls below 150% of the RBC amount. The Authorized Control Level (as defined by the NAIC) allows the regulator to rehabilitate or liquidate an insurer in addition to the aforementioned actions if surplus falls below 100% of the RBC amount. The fourth action level is the Mandatory Control Level (as defined by the NAIC) which requires the regulator to rehabilitate or liquidate the insurer if surplus falls below 70% of the RBC amount. The Company's subsidiaries, Commerce, Citation and Western Pioneer, have RBC amounts at December 31, 1997 of $56 million, $2 million and $3 million, respectively, and they have statutory surplus of approximately $433 million, $83 million and $24 million, respectively. The statutory surplus of Commerce, Citation and Western Pioneer at December 31, 1997 exceeded the RBC Company Action Levels of $112 million, $5 million and $6 million, respectively, by approximately $321 million, $78 million and $18 million, respectively. Year Ended December 31, 1997 Compared to Year Ended December 31, 1996 	Direct premiums written during 1997 increased $36,826, or 5.0% to $768,649 as compared to 1996. The increase was primarily attributable to a $38,223, or 6.1% increase in direct premiums written for personal automobile insurance to $661,077. This increase was the result of a $38,109 increase in direct premiums written for Massachusetts personal automobile insurance and an increase of $114 which was derived from the Company's California subsidiary, Western Pioneer. The increase in Massachusetts personal automobile direct premiums written resulted primarily from an increase of 8.3% in the number of personal automobile exposures written, offset by a 1.8% decrease in the average personal automobile premiums written per exposure (each vehicle insured). This was primarily the result of the Company's affinity group marketing programs, safe driver rate deviations and the effect of the 1997 state mandated average rate decrease of 6.2%. In 1997, the Company offered its customers safe driver deviations of 10% to drivers with SDIP classifications of either Step 9 or 10. For drivers who qualify, the Company's group discount and safe driver deviations could be combined for up to a 19.0% reduction from state mandated rates. Direct premiums written for commercial automobile insurance decreased by $3,363 or 8.3%, due primarily to a decrease of approximately 6.7% in the number of policies written, with the remainder due to a decrease in the average commercial automobile premium per policy. Direct premiums written for homeowners insurance (excluding the Massachusetts Fair Plan) increased by $2,088, or 4.2% due primarily to an increase in the number of policies written. 	Net premiums written during 1997 increased $29,931, or 4.2% as compared to 1996. The increase in net premiums written was due to the growth in direct premiums written as described above, offset by the effects of reinsurance. Written premiums assumed from C.A.R. decreased $17,172, or 18.3% and written premiums ceded to C.A.R. decreased $11,045 or 13.3% as compared to 1996, both as a result of changes in the industry's and the Company's utilization of C.A.R. reinsurance. Premiums ceded to reinsurers other than C.A.R. increased $768 or 2.5% as compared to 1996. 9 <PAGE 	Earned premiums increased $61,781 or 9.2% during 1997 as compared to 1996. The increase in earned premiums was primarily due to changes in 1997 and 1996 direct and net premiums written including the increase in direct premiums written attributable to group marketing programs during the latter part of 1996 and in 1997, as previously mentioned. Earned premiums assumed from C.A.R. decreased $9,602 or 10.4% during 1997 compared to 1996. Earned premiums ceded to C.A.R. decreased $14,000 or 16.3% during 1997 compared to 1996. Earned premiums attributable to Western Pioneer increased $531 to $28,159 for 1997 compared to 1996. 	Net investment income increased $3,392 or 4.4%, compared to 1996, principally as a result of an increase in average invested assets (at cost). Net investment income as a percentage of total average investments was 6.8% in both 1997 and 1996. Net investment income after tax as a percentage of total average investments was 5.5% in 1997 compared to 5.6% in 1996. 	Premium finance fees decreased $2,639 or 27.2% during 1997. The decrease was primarily attributable to a change from interest based finance fees to a "late payment" based system for personal automobile policies with effective dates of January 1, 1997 and forward. The change was initiated in direct response to competitive forces that occurred in the Massachusetts marketplace. In 1997, the Company received state regulatory approval to charge a $3.00 installment on each invoice following the down payment for all private passenger automobile and homeowner policies with effective dates on or after January 1, 1998. 	The market value of the Company's investment portfolio totaled $1,242,695, at December 31, 1997 compared to $1,167,671 at December 31, 1996. Management's investment philosophy is to emphasize investment yield while maintaining investment quality. Fixed maturities comprised 47.5% of the portfolio at December 31, 1997 compared to 61.4% at December 31, 1996. Equity investments comprised 26.3% at December 31, 1997 compared to 20.0% at December 31, 1996. Cash and short-term investments comprised 19.2% at December 31, 1997 compared to 12.0% at December 31, 1996. The decrease in fixed maturities was the result of the maturities and sales of fixed maturities with proceeds redeployed to cash and short-term investments. The shift in the mix of investments was partially driven by the current low interest rate environment and by the Company's previously announced change in investment strategy. The Company is seeking greater flexibility to provide for enhanced potential future capital appreciation. The Company's strategy is to acquire equity investments, including potential acquisitions, which forgo current investment yield in favor of potential higher yielding capital appreciation in the future. 	The market value of the fixed maturities, which totaled $590,597 at December 31, 1997, is comprised of 69.3% tax-exempt and 30.7% taxable investments as compared to total fixed maturities of $716,702, comprised of 68.5% tax-exempt and 31.5% taxable investments at December 31, 1996. The market value of equity investments, which totaled $326,588 at December 31, 1997, is comprised of 45.5% preferred stocks and 54.5% common stocks as compared to total equity investments of $233,721, comprised of 63.2% preferred stocks and 36.8% common stocks at December 31, 1996. The increase in equity investments and decrease in fixed maturities at December 31, 1997 compared to December 31, 1996 was primarily attributable to a change in the mix of investments from municipal and government bonds and Government National Mortgage Association ("GNMA") mortgage-backed bonds to higher yielding preferred stock mutual funds which are classified as common stocks. Of the common stock portfolio approximately two-thirds of the balance is comprised of preferred stock mutual funds versus pure common stocks. 10 <PAGE 	Gross realized gains and losses on fixed maturity investments amounted to $4,306 and $2,887, respectively, for the year ended December 31, 1997 compared to gross realized gains and losses on fixed maturity investments of $487 and $7,851, respectively, for the year ended December 31, 1996. Gross realized investment gains and losses on preferred stocks amounted to $2,688 and $2,682, respectively, for the year ended December 31, 1997 compared to gross realized gains and losses on preferred stocks of $22 and $371, respectively, for the year ended December 31, 1996. Gross realized gains on common stocks amounted to $21,440 for the year ended December 31, 1997 compared to gross realized gains on common stocks of $456 for the year ended December 31, 1996. Net realized investment gains totalled $22,770 during 1997 as compared to net realized investment losses of $7,574 for 1996. A significant portion of the realized gains in 1997 was primarily the result of a merger of a major New England financial corporation and its property and casualty subsidiary. The merger election and exchange of stock resulted in realized investment gains of $15,178. Subsequent post merger sales of this corporation's common stock resulted in additional realized investment gains of $3,790. The remainder of the realized investment gains were primarily the result of sales of non-taxable bonds offset by minimal realized investment losses in the sales of GNMA's and preferred stocks. Also included were realized losses on mortgage activity of $95 in 1997 compared to $317 in 1996. 	Gross unrealized gains and losses on fixed maturity investments totalled $24,189 and $376, respectively, at December 31, 1997 compared to $17,890 and $1,699, respectively, at December 31, 1996. The unrealized gains on fixed maturities increased, despite fewer fixed maturity holdings, as a result of the favorable bond market in 1997. Gross unrealized gains and losses on preferred stocks totaled $1,599 and $1,235, respectively, at December 31, 1997 compared to $2,034 and $2,837, respectively, at December 31, 1996. Gross unrealized gains and losses on common stocks totaled $17,888 and $170, respectively, at December 31, 1997 compared to $20,305 and $187, respectively, at December 31, 1996. 	Losses and loss adjustment expenses ("LAE") incurred as a percentage of insurance premiums earned ("loss and LAE ratio") was 71.4% in 1997 compared to 70.9% in 1996. The ratio of net incurred losses, excluding LAE, to premiums earned ("pure loss ratio") on personal automobile decreased to 61.3% in 1997 compared to 63.9% in 1996. The commercial automobile pure loss ratio decreased to 45.4% in 1997 compared to 46.7% in 1996. For homeowners, the pure loss ratio decreased to 48.9% in 1997 compared to 72.4% in 1996. The overall decrease to the homeowner pure loss ratio for 1997 was due to more normal weather conditions during 1997 as compared to the severe weather experienced during the first half of 1996, coupled with favorable development in the homeowners liability area. 	Policy acquisition costs expensed increased by 3.6% in 1997, compared to 8.6% in 1996. The increase in policy acquisition costs was primarily due to higher volumes of business written during 1997 and fewer acquisition costs being deferred as compared to 1996. This was due to a higher rate of growth in 1996 primarily from affinity groups. As a percentage of net premiums written, underwriting expenses for the insurance companies (on a statutory basis) were 25.1% during 1997 as compared to 27.1% for 1996. On a consolidated financial statement basis, 1997 and 1996 policy acquisition costs, as a percentage of net written premiums, were approximately equal. This occurred because lower commission and contingent commission expenses in 1997 were offset by higher management incentive compensation expenses and computer service expenses. The higher management compensation expense was the direct result of the increase in the average three month share price of the Company's common stock during 1997 as compared to 1996. 	The Company's effective tax rate was 24.5% and 19.6% for the years ended December 31, 1997 and 1996, respectively. In both years the effective rate was lower than the statutory rate of 35% primarily due to tax-exempt interest income and the corporate dividends deduction. The higher 1997 effective tax rate was primarily due to tax-exempt interest comprising a lesser percentage of net income before taxes and more realized gains in 1997 than in 1996. 	Net earnings increased $22,251 or 30.1% to $96,215, during 1997 as compared to net earnings of $73,964 in 1996, as a result of the factors previously mentioned. 11 <PAGE Year Ended December 31, 1996 Compared to Year Ended December 31, 1995 	Direct premiums written during 1996 increased $105,157, or 16.8% to $731,823 as compared to 1995. The increase was primarily attributable to a $108,212, or 21.0% increase in direct premiums written for personal automobile insurance to $622,849. This increase was the result of an $88,527 increase in direct premiums written for Massachusetts personal automobile insurance and an increase of $19,685 which was derived from the Company's California subsidiary, Western Pioneer, which was acquired August 31, 1995. The increase in Massachusetts personal automobile direct premiums written resulted primarily from an increase of 29.8% in the number of personal automobile exposures written, offset by a 9.2% decrease in the average personal automobile premiums written per exposure (each vehicle insured). This was primarily the result of the Company's affinity group marketing programs, safe driver rate deviations and the effect of the 1996 state mandated average rate decrease of 4.5%. In January 1996, the Company was granted approval to offer its customers safe driver deviations of 10%. For drivers who qualify, the Company's group discount and safe driver deviations can be combined for up to a 19% reduction from state mandated rates. Direct premiums written for commercial automobile insurance decreased by $4,763, or 10.5%, due primarily to a decrease of approximately 5.6% in the number of policies written, with the remainder due to a decrease in the average commercial automobile premium per policy. Direct premiums written for homeowners insurance (excluding the Massachusetts Fair Plan) increased by $1,926, or 4.0%, due primarily to an increase in the number of policies written. 	Net premiums written during 1996 increased $108,149, or 17.9% as compared to 1995. The increase in net premiums written was due to the growth in direct premiums written as described above, as well as to the effects of reinsurance. Written premiums assumed from C.A.R. increased $1,454, or 1.6% and written premiums ceded to C.A.R. increased $47 as compared to 1995, both as a result of changes in the industry's and the Company's utilization of C.A.R. reinsurance. Premiums ceded to reinsurers other than C.A.R. decreased $1,602 or 4.9% as compared to 1995. 	Earned premiums increased $76,126 or 12.8% during 1996 as compared to 1995. The increase in earned premiums was primarily due to changes in direct premiums written and net premiums written as described above. Earned premiums assumed from C.A.R. increased $1,860 or 2.1% during 1996 compared to 1995. Earned premiums attributable to Western Pioneer increased $18,794 to $27,628 for 1996 compared to $8,834 for the four months ended December 31, 1995. The Company acquired Western Pioneer on August 31, 1995. 	Net investment income increased $6,089, or 8.5%, compared to 1995, principally as a result of an increase in average invested assets (at cost) of 9.5% when compared to the year ended 1995. Net investment income as a percentage of total average investments was 6.8% in 1996 compared to 6.9% in 1995. Net investment income after tax as a percentage of total average investments was 5.6% in 1996 compared to 5.7% in 1995. 	Premium finance fees decreased $9,707 or 50.0% during 1996. The decrease was primarily attributable to a change from interest based finance fees to a "late payment" based system for personal automobile policies with effective dates of January 1, 1996 and forward. The change was initiated in direct response to competitive forces that occurred in the Massachusetts marketplace. 	The market value of the Company's investment portfolio totaled $1,167,671, at December 31, 1996 compared to $1,096,778 at December 31, 1995. Management's investment philosophy is to emphasize investment yield while maintaining investment quality. Fixed maturities comprised 61.4% of the portfolio at December 31, 1996 compared to 74.3% at December 31, 1995. Equity investments comprised 20.0% at December 31, 1996 compared to 13.8% at December 31, 1995. 12 <PAGE 	The market value of the fixed maturities, which totaled $716,702 at December 31, 1996, is comprised of 68.5% tax-exempt and 31.5% taxable investments as compared to total fixed maturities of $815,277, comprised of 72.8% tax-exempt and 27.2% taxable investments at December 31, 1995. The market value of equity investments, which totaled $233,721 at December 31, 1996, is comprised of 63.2% preferred stocks and 36.8% common stocks as compared to total equity investments of $151,579, comprised of 73.4% preferred stocks and 26.6% common stocks at December 31, 1995. The increase in equity investments and decrease in fixed maturities at December 31, 1996 compared to December 31, 1995 is primarily attributable to a change in the mix of investments from municipal bonds to higher yielding preferred stocks and preferred stock mutual funds which are classified as common stocks. 	Gross realized gains and losses on fixed maturity investments amounted to $487 and $7,851, respectively, for the year ended December 31, 1996 compared to $2,389 and $1,912, respectively, for the year ended December 31, 1995. Gross realized gains and losses on preferred stocks amounted to $22 and $371, respectively, for the year ended December 31, 1996 compared to $937 and $47, respectively, for the year ended December 31, 1995. Gross realized gains and losses on common stocks amounted to $456 and $0, respectively, for the year ended December 31, 1996 compared to $47 and $532, respectively, for the year ended December 31, 1995. Net realized investment losses totalled $7,574 during 1996 as compared to net realized investment gains of $712 for 1995. The realized gains in 1996 were primarily the result of sales of municipal bonds and common stocks, offset by realized losses on sales of Government National Mortgage Association ("GNMA") mortgage backed bonds, municipal bonds and preferred stocks. Also included were realized losses on mortgage activity of $317 in 1996 compared to $215 in 1995. 	Gross unrealized gains and losses on fixed maturity investments totalled $17,890 and $1,699, respectively, at December 31, 1996 compared to $18,626 and $4,657, respectively, at December 31, 1995. The unrealized gain on fixed maturities remained fairly consistent with 1995 as a result of stable interest rates during 1996. Gross unrealized gains and losses on preferred stocks totaled $2,034 and $2,837, respectively, at December 31, 1996 compared to $1,629 and $2,005, respectively, at December 31, 1995. Gross unrealized gains and losses on common stocks totaled $20,305 and $187, respectively, at December 31, 1996 compared to $11,801 and $3, respectively, at December 31, 1995. The increase in unrealized gain on equity investments was primarily due to the increase in equity investments, as described earlier, and the performance of the stock market during 1996 favorably impacting the market values of common stocks. 	Losses and loss adjustment expenses ("LAE") incurred as a percentage of insurance premiums earned ("loss and LAE ratio") was 70.9% in 1996 compared to 62.0% in 1995. The ratio of net incurred losses, excluding LAE, to premiums earned ("pure loss ratio") on personal automobile increased to 63.9% in 1996 compared to 56.6% in 1995. This increase was primarily due to the adverse impact of severe weather conditions experienced in the northeast during the first half of 1996, adverse loss experience on personal automobile business assumed from C.A.R. and a decrease in the personal automobile average earned premium per exposure of approximately 7.9%. This decrease was due to the effects of affinity group marketing programs, safe driver rate deviations and the 1996 state mandated average rate decrease of 4.5%. These factors were offset by improved loss development during 1996. The commercial automobile pure loss ratio decreased to 46.7% in 1996 compared to 57.4% in 1995. This decrease was primarily due to improved loss experience on commercial automobile business assumed from C.A.R. and better loss development on voluntary business. For homeowners, the pure loss ratio increased to 72.4% in 1996 compared to 49.6% in 1995. This increase was due primarily to the severe weather during the first half of 1996, compared to the mild weather experienced during 1995. 13 <PAGE 	Policy acquisition costs increased by 8.6% in 1996, compared to 5.9% in 1995. This increase was primarily due to the increase in net premiums written as described previously, offset by a decrease of $9.5 million in the agents' profit sharing compensation resulting from the impact of adverse weather conditions on the Company's loss and LAE ratio and the impact of affinity group marketing service fee income. Agents' profit sharing compensation is based, in part, on the underwriting profits of agency business written with the Company. As a percentage of net premiums written, underwriting expenses (on a statutory basis) were 27.1% for 1996, compared to 29.0% in 1995. This decrease was primarily attributable to the reasons as mentioned above. 	The Company's effective tax rate was 19.6% and 26.4% for the years ended December 31, 1996 and 1995, respectively. In both years the effective rate was lower than the statutory rate of 35% primarily due to tax-exempt interest income. The lower 1996 effective tax rate was primarily due to tax-exempt interest income comprising a higher percentage of net income before taxes, the dividends received deduction and lower capital gains in 1996 versus 1995. 	Net earnings decreased $36,237 to $73,964 or 32.9%, during 1996, as compared to net earnings of $110,201 in 1995, as a result of the factors previously mentioned. Liquidity and Capital Resources 	The focus of the discussion of liquidity and capital resources is on the Consolidated Balance Sheets on page 21 and the Consolidated Statements of Cash Flows on pages 24 and 25. Stockholders' equity increased by $62,757, or 10.7%, in 1997 as compared to 1996. Growth stemmed from $96,215 in net earnings combined with the change in net unrealized gains, net of income taxes, on fixed maturities and preferred and common stocks of $4,153, partially offset by dividends paid to stockholders of $37,124 and Treasury Stock purchased of $487. Total assets at December 31, 1997 increased by $77,954, or 4.6%, to $1,754,753 as compared to total assets of $1,676,799 at December 31, 1996. The majority of this growth was reflected in an increase of invested assets of $75,024, or 6.4%, an increase in premiums receivable of $11,634, or 7.4%, offset by a decrease in all other assets of $8,704 or 2.5% as compared to December 31, 1996. The increase in invested assets was primarily attributable to the Company's growth during 1997. The change in the mix of the Company's investments is attributable to the previously announced change in investment strategy. The Company is seeking greater flexibility to provide the potential for enhanced future capital appreciation. The Company's strategy is to acquire equity investments, which can include potential acquisitions, which forgo current investment yield in favor of potentially higher yielding capital appreciation. As a result, the Company is carrying $238,888, or 19.2%, of the investment portfolio in cash and short-term investments which is an increase of $98,353, or 70.0%, as compared to December 31, 1996. The increase in premiums receivable was primarily attributable to the increase in personal automobile business. 	The Company's fixed maturity portfolio is comprised of GNMAs (30.7%) and municipal bonds (69.3%). Of the Company's bonds, 100.0% are rated in either of the two highest quality categories provided by the NAIC. 	The Company's liabilities totalled $1,104,957 at December 31, 1997 as compared to $1,089,760 at December 31, 1996. Loss and loss adjustment expense reserves comprised 58.8% of the Company's liabilities at December 31, 1997 compared with 60.8% at December 31, 1996. Unearned premiums comprised 34.4% of the Company's liabilities at December 31, 1997 compared with 33.8% at December 31, 1996. All other liabilities comprised 6.8% of the Company's liabilities at December 31, 1997 compared with 5.4% at December 31, 1996. The $15,197, or 1.4%, increase in liabilities was primarily due to a decrease of $13,359 or 2.0%, in losses and loss adjustment expense reserves and $11,851 or 46.1% in contingent commissions, offset by increases of $11,608, or 3.2%, in unearned premiums, $11,705 or 266.4%, to income tax liabilities and $5,243 or 9.6%, to all other liabilities. 	The primary sources of the Company's liquidity are funds generated from insurance premiums, premium finance fees, net investment income and the maturing and sales of investments as reflected in the Consolidated Statements of Cash Flows on pages 24 and 25. 14 <PAGE 	The Company's operating activities provided cash of $80,006 in 1997 as compared to $118,252 in 1996. These cash flows were primarily impacted by the fact that while premiums collected increased 7.7% in 1997 as compared to 15.9% in 1996, losses and LAE paid increased 20.4% in 1997 as compared to 30.0% in 1996 and policy acquisition costs paid decreased 1.4% in 1997 as compared to an increase of 21.6% in 1996. The increase in premiums was primarily the result of higher personal automobile volume offset by a decrease in the personal automobile premium rate. The average rate decrease was due to the effects of group marketing programs, safe driver rate deviations and the 1997 state mandated rate decrease of 6.2%. Net loss payments in the direct personal automobile lines of business increased approximately 21.5% or $71,300 which were offset by a decrease in payments for other than automobile lines of business of approximately $16,200, compared to 1996. The decrease in other than automobile loss payments was primarily the result of more normal weather in 1997 versus the severe weather experienced in 1996. The increase in automobile loss payments was primarily attributable to three factors: increased payments for collision coverages; increased payments for bodily injury claims and increased payments for property damage liability claims. Bodily injury payments were higher primarily due to increased business writings coupled with initiatives in the claims department to accelerate the claims settlement process in an effort to reduce the overall cost of bodily injury claims in the long run, as well as to reduce the overall number of open bodily injury claims. 	The cash flows used in investing activities were primarily the result of proceeds from the maturities and sales of fixed maturities offset by the purchases of fixed maturities, preferred and common stocks and short-term investments. Investing and financing activities were funded by the cash provided by operating activities. 	Cash flows used in financing activities totalled $37,611 in 1997 compared to $45,115 in 1996. The decease was primarily attributable to a decrease in Treasury Stock purchases of $15,255 offset by an increase in dividends paid to stockholders of $7,751. 	The Company's funds are generally invested in securities with maturities intended to provide adequate funds to pay claims without the forced sale of investments. The carrying value (at market) of total investments at December 31, 1997 was $1,242,695. At December 31, 1997, the Company held cash and cash equivalents of $25,446 and short-term investments of $213,442. These funds provide sufficient liquidity for the payment of claims and other short-term cash needs. The Company relies upon dividends from its subsidiaries for its cash requirements. Every Massachusetts insurance company seeking to make any dividend or other distributions to its stockholders must file a report with the Commissioner. An extraordinary dividend is any dividend or other property, whose fair value together with other dividends or distributions made within the preceding twelve months exceeds the greater of ten percent of the insurer's surplus as regards to policyholders as of the end of the preceding year, or the net income of a non-life insurance company for the preceding year. No pro-rata distribution of any class of the insurer's own securities is to be included. No Massachusetts insurance company shall pay an extraordinary dividend or other extraordinary distribution until thirty days after the Commissioner has received notice of the intended distribution and has not objected. No extraordinary dividends were paid in 1997, 1996 and 1995. 	Periodically, sales have been made from the Company's fixed maturity investment portfolio to actively manage portfolio risks, including credit-related concerns, to optimize tax planning and to realize gains. This practice will continue in the future. 	The Company continues to monitor acquisition opportunities consistent with a long-term growth strategy to expand outside Massachusetts through acquisitions of smaller automobile insurance companies that are in need of capital, have established management in place and present significant growth opportunities in their market areas. On August 31, 1995, the Company completed the acquisition of Western Pioneer Insurance Company, a personal automobile insurer, located in Pleasanton, California. 15 <PAGE 	The Company's long-term growth objective is to expand its writings outside of Massachusetts. In continued pursuit of this objective, the Company became licensed in the states of Connecticut and Rhode Island during 1996 and in the states of Vermont and New Hampshire in 1997. License approval in the state of Maine was received in February 1998. Concurrent with the filings submitted for these licenses, the Company entered into an agreement with PMSC and purchased software which allows for the development of internal operating systems which will enable the Company to process policies in states outside of Massachusetts. To facilitate this development and, at the same time, address the year 2000 processing issue facing computer system users, the Company established the Team 2000 and Century Change projects which are corporate-wide efforts to prepare the Company's systems for the next millennium. These projects involve internal staff costs as well as consulting expenses to prepare the systems for the year 2000. Costs to date for the Century Change project have been approximately $1.1 million (all of which relate to 1997). Administration, programming, testing and implementation of system applications related to Century Change are expected to cost an additional $6 million over the next 24 months. Approximately $4 million is expected to be expensed during 1998 with the remainder through the end of 1999. 	The Company is utilizing both internal and external resources on the Century Change Project. The Company has a formal plan to address the Century Change issue and is progressing in accordance with that plan. Programming changes dealing with policy issuance and maintenance of same is expected to be completed by year-end 1998. Other internal changes are scheduled to be completed in accordance with specified delivery dates as outlined in the plan. The Company's plan has been designed to, and is proceeding so as to, avoid any adverse business production issues. 	The Company has reviewed the Century Change status of vendors who perform outside processing for the Company or whose software the Company uses for internal processing. This review has determined that the related software used by or provided by these vendors either is currently century ready or will be ready without any adverse impact on the Company. 	Upon completion of the Century Change project, the Company expects to focus its efforts on the Team 2000 project which will eventually replace the Company's existing internal computer systems for Massachusetts business utilizing software purchased from PMSC. Costs to date for the Team 2000 effort have been approximately $28 million. Costs applicable to 1997 were approximately $17 million, of which $15.6 million was expensed during the year. Total Team 2000 project costs over the next 5 to 7 years have been estimated at approximately $60 million including funds expended to date. This amount includes the purchase of a main frame computer, license fees and the costs associated with programming, implementation and training. Systems enabling the Company to process policies in Rhode Island have been in place since January 1998. Other states will be brought on-line in the future. 	Industry and regulatory guidelines suggest that the ratio of a property and casualty insurer's annual net premiums written to statutory policyholders' surplus should not exceed 3.00 to 1.00. The Company's statutory premiums to surplus ratio was 1.43 to 1.00 and 1.53 to 1.00 for the years ended December 31, 1997 and 1996, respectively. Recent Accounting Developments 	In February 1997, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards No. 128, "Earnings Per Share". This statement is effective for financial statements issued for periods ending after December 15, 1997, (including interim periods) with earlier application not permitted. The statement specifies the computation, presentation and disclosure requirements for earnings per share. The adoption of this statement has not had a material impact on the Consolidated Financial Statements. 16 <PAGE 	In June 1997, the FASB issued Statement of Financial Accounting Standards No. 130, "Reporting Comprehensive Income" ("FAS 130") effective for financial statements issued for periods beginning after December 15, 1997. FAS 130 requires that a public company report changes in equity during a period except those resulting from investment by owners and distributions by owners. The financial information to be reported includes foreign currency transactions, minimum pension liability adjustments and unrealized gains and losses on certain investments in debt and equity securities (i.e. available for sale securities). The Company believes that the adoption of this statement will not have a material impact on the consolidated financial statements. 	In June 1997, the FASB issued Statement of Financial Accounting Standards No. 131, "Disclosures about Segments of an Enterprise and Related Information" ("FAS 131"), effective for financial statements issued for periods beginning after December 15, 1997. FAS 131 requires that a public company report financial and descriptive information about its reportable operating segments pursuant to criteria that differ from current accounting practice. The financial information to be reported includes segment profit or loss, certain revenue and expense items and segment assets and reconciliations to corresponding amounts in the general purpose financial statements. The Company believes that the adoption of this statement will not have a material impact on the Consolidated Financial Statements. Effects of Inflation and Recession 	The Company generally is unable to recover the costs of inflation in its personal automobile insurance line since the premiums it charges are subject to state regulation. The premium rates charged by the Company for personal automobile insurance are adjusted by the Commissioner only at annual intervals. Such annual adjustments in premium rates may lag behind related cost increases. Economic recessions will also have an impact upon the Company, primarily through the policyholder's election to decrease non-compulsory coverages afforded by the policy and decreased driving, each of which tends to decrease claims. 	To the extent inflation and economic recession influence yields on investments, the Company is also affected. As each of these environments affect current market rates of return, previously committed investments may rise or decline in value depending on the type and maturity of investment. 	Inflation and recession must also be considered by the Company in the creation and review of loss and LAE reserves since portions of these reserves are expected to be paid over extended periods of time. The anticipated effect of economic conditions is implicitly considered when estimating liabilities for losses and LAE. The importance of continually adjusting reserves is even more pronounced in periods of changing economic circumstances. COMMON STOCK PRICE AND DIVIDEND INFORMATION 	The Company's common stock trades on the NYSE under the symbol "CGI". The high, low and close prices for shares of the Company's Common Stock for 1997 and 1996 were as follows: 		 1997 	 1996 					 High Low Close		 High Low Close 	First Quarter........... $29 $22-7/8 $23-1/4 $20- 3/4 $17-3/4 $19-3/4 	Second Quarter.......... 24-3/4 21-3/8 24-5/8 22- 1/2 18-1/2 20-7/8 	Third Quarter........... 33-3/8 23-7/8 30-7/8 22- 1/4 20-1/2 22 	Fourth Quarter.......... 36 30 32-5/8 25- 3/4 22 25-1/4 	As of March 1, 1998, there were 1,375 stockholders of record of the Company's Common Stock, not including stock held in "Street Name" or held in accounts for participants of the Company's Employee Stock Ownership Plan ("E.S.O.P."). 17 <PAGE 	The Board of Directors of the Company voted to declare four quarterly dividends to stockholders of record totaling $1.03 per share and $0.81 per share in 1997 and 1996, respectively. On May 30, 1997, the Board voted to increase the quarterly stockholder dividend from $0.25 to $0.26 per share to stockholders of record as of June 6, 1997. Prior to that declaration, the Company had paid quarterly dividends of $0.25 per share dating back to May 17, 1996 when the Board voted to increase the dividend from $0.06 to $0.25 per share. 	Treasury Stock purchased under the stock buyback program increased by 20,000 shares during 1997 to 1,957,348 shares at December 31, 1997. The stock buyback program, authorized by the Board in May 1995, enables the Company to purchase up to three million shares of the Company's common stock. The program is approximately two-thirds complete. 18 <PAGE REPORT OF MANAGEMENT 	The management of the Company is responsible for the consolidated financial statements and all other information presented in this Annual Report. The financial statements have been prepared in conformity with generally accepted accounting principles determined by management to be appropriate in the circumstances and include amounts based on management's informed estimates and judgments. Financial information presented elsewhere in this Annual Report is consistent with the financial statements. The appropriateness of data underlying such financial information is monitored through internal accounting controls, an internal audit department, independent auditors and the Board of Directors through its audit committee. 	The Company maintains a system of internal accounting controls designed to provide reasonable assurance to management and the Board of Directors that assets are safeguarded and that transactions are executed in accordance with management's authorization and recorded properly. The system of internal accounting controls is supported by the selection and training of qualified personnel combined with the appropriate division of responsibilities. 	Management recognizes its responsibility for fostering a strong ethical climate so that the Company's affairs are conducted according to the highest standards of personal and corporate conduct. Management encourages open communication within the Company and requires the confidential treatment of proprietary information and compliance with all domestic laws, including those relating to financial disclosure. 	The 1997 consolidated financial statements were audited by the Company's independent auditors, Ernst & Young LLP, in accordance with generally accepted auditing standards. Management has made available to Ernst & Young LLP, all the Company's financial records and related data, as well as the minutes of stockholders' and directors' meetings. Furthermore, management believes that all representations made to Ernst & Young LLP, during its audit were valid and appropriate. 19 <PAGE REPORT OF INDEPENDENT AUDITORS To the Board of Directors and Stockholders of The Commerce Group, Inc. 	We have audited the accompanying consolidated balance sheet of The Commerce Group, Inc. and Subsidiaries as of December 31, 1997, and the related consolidated statements of earnings, stockholders' equity and cash flows for the year then ended. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit. The accompanying consolidated financial statements of the Company for each of the two years in the period ended December 31, 1996, were audited by other auditors whose report dated January 24, 1997, expressed an unqualified opinion on those statements. 	We conducted our audit in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe our audit provides a reasonable basis for our opinion. 	In our opinion, the 1997 financial statements referred to above present fairly, in all material respects, the consolidated financial position of The Commerce Group, Inc. and Subsidiaries as of December 31, 1997, and the consolidated results of their operations and their cash flows for the year ended in conformity with generally accepted accounting principles. 										ERNST & YOUNG LLP Boston, Massachusetts January 23, 1998 20 THE COMMERCE GROUP, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS December 31, (Thousands of Dollars Except Per Share Data) 												 1997	 1996 ASSETS Investments (notes A2, A3, A4 and B) Fixed maturities, at market (cost: $566,784 in 1997 and $700,511 in 1996).......................................................... $ 590,597 $ 716,702 Preferred stocks, at market (cost: $148,135 in 1997 and $148,481 in 1996).......................................................... 148,499 147,680 Common stocks, at market (cost: $160,371 in 1997 and $65,925 in 1996)............................................................. 178,089 86,041 Mortgage loans on real estate and collateral notes receivable (less allowance for possible loan losses of $2,812 in 1997 and $2,760 in 1996)............................................... 82,839 74,586 Short-term investments............................................. 213,442 - Cash and cash equivalents.......................................... 25,446 140,535 Other investments.................................................. 3,783 2,127 Total investments.............................................. 1,242,695 1,167,671 Accrued investment income............................................ 12,237 12,819 Premiums receivable (less allowance for doubtful receivables of $1,451 in 1997 and $1,500 in 1996)................................. 169,469 157,835 Deferred policy acquisition costs (notes A5 and C)................... 85,264 82,968 Property and equipment, net of accumulated depreciation (notes A6 and D)................................................... 36,280 32,100 Residual market receivable (note F) Losses and loss adjustment expenses................................ 129,137 145,726 Unearned premiums.................................................. 51,662 49,487 Due from reinsurers (note F)......................................... 18,170 19,659 Other assets......................................................... 9,839 8,534 Total assets................................................... $1,754,753 $1,676,799 LIABILITIES AND STOCKHOLDERS' EQUITY Liabilities Losses and loss adjustment expenses (notes A7, E and F)............ $ 649,473 $ 662,832 Unearned premiums (note A8)........................................ 379,599 367,991 Current income taxes (notes A9 and G).............................. 2,656 171 Deferred income taxes (notes A9 and G)............................. 13,443 4,223 Deferred income (notes A10 and F).................................. 7,271 7,974 Contingent commissions accrued..................................... 13,861 25,712 Payable to securities broker....................................... 11,500 - Other liabilities and accrued expenses............................. 27,154 20,857 Total liabilities.............................................. 1,104,957 1,089,760 Stockholders' Equity (notes B, J, K and L) Preferred stock, authorized 5,000,000 shares at $1.00 par value; none issued in 1997 and 1996...................................... - - - Common stock, authorized 100,000,000 shares at $.50 par value; issued and outstanding 38,000,000 shares in 1997 and 1996......... 19,000 19,000 Paid-in capital.................................................... 29,621 29,621 Net unrealized gains on fixed maturities and stocks, net of income taxes of $14,663 in 1997 and $12,427 in 1996........ 27,232 23,079 Retained earnings.................................................. 612,630 553,539 688,483 625,239 Treasury Stock, 1,957,348 shares in 1997 and 1,937,348 shares in 1996, at cost (note A12).......................................... (38,687) (38,200) Total stockholders' equity..................................... 649,796 587,039 Total liabilities and stockholders' equity..................... $1,754,753 $1,676,799 The accompanying notes are an integral part of these consolidated financial statements. 21 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF EARNINGS For the years ended December 31, (Thousands of Dollars Except Per Share Data) 										 1997		 1996 	 1995 Revenues Earned premiums (notes A8 and F)..................... $ 730,497 $ 668,716 $ 592,590 Net investment income (note B)....................... 80,794 77,402 71,313 Premium finance fees................................. 7,074 9,713 19,420 Net realized investment gains (losses) (note B)...... 22,770 (7,574) 712 Total revenues.................................. 841,135 748,257 684,035 Expenses Losses and loss adjustment expenses (notes A7, E and F)................................. 526,127 475,231 367,552 Policy acquisition costs (notes A5 and C)............ 187,491 181,013 166,741 Total expenses.................................. 713,618 656,244 534,293 Earnings before income taxes.................... 127,517 92,013 149,742 Income taxes (notes A9 and G).......................... 31,302 18,049 39,541 NET EARNINGS.................................... $ 96,215 $ 73,964 $ 110,201 BASIC AND DILUTED NET EARNINGS PER COMMON SHARE (note A11)..................................... $ 2.67 $ 2.04 $ 2.93 CASH DIVIDENDS PAID PER SHARE................... $ 1.03 $ 0.81 $ 0.23 WEIGHTED AVERAGE NUMBER OF COMMON SHARES OUTSTANDING............................. 36,044,679 36,311,887 37,632,236 The accompanying notes are an integral part of these consolidated financial statements. 22 THE COMMERCE GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY For the years ended December 31, (Thousands of Dollars) 					 Net 					 Common Paid-in Unrealized Retained Treasury 					 Stock Capital Gains/(Losses) Earnings Stock Total Balance January 1, 1995...... $19,000 $29,621 $(42,414) $407,382 $ - $413,589 Net earnings................ 110,201 110,201 Change in unrealized gains (losses) net of taxes...... 58,918 58,918 Stockholder dividends....... (8,635) (8,635) Treasury stock purchased.... (24,359) (24,359) Balance December 31, 1995.... 19,000 29,621 16,504 508,948 (24,359) 549,714 Net earnings................ 73,964 73,964 Change in unrealized gains net of taxes............... 6,575 6,575 Stockholder dividends....... (29,373) (29,373) Treasury stock purchased.... (13,841) (13,841) Balance December 31, 1996.... 19,000 29,621 23,079 553,539 (38,200) 587,039 Net earnings................ 96,215 96,215 Change in unrealized gains net of taxes............... 4,153 4,153 Stockholder dividends....... (37,124) (37,124) Treasury stock purchased.... (487) (487) Balance December 31, 1997.... $19,000 $29,621 $ 27,232 $612,630 $(38,687) $649,796 The accompanying notes are an integral part of these consolidated financial statements. 23 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS For the years ended December 31, (Thousands of Dollars) 1997 1996 1995 Cash flows from operating activities Premiums collected..................................... $ 727,530 $ 675,683 $ 583,230 Net investment income received......................... 81,376 79,269 70,067 Premium finance fees received.......................... 7,074 9,713 19,420 Losses and loss adjustment expenses paid............... (516,130) (428,541) (329,728) Policy acquisition costs paid.......................... (198,011) (200,922) (165,281) Federal income tax payments............................ (21,833) (16,950) (43,527) Net cash provided by operating activities.......... 80,006 118,252 134,181 Cash flows from investing activities Proceeds from maturity of fixed maturities............. 108,592 170,646 28,479 Proceeds from sale of fixed maturities................. 124,653 122,431 72,287 Proceeds from sale of equity securities................ 224,059 11,326 14,784 Purchase of fixed maturities........................... (98,098) (200,113) (100,689) Purchase of equity securities.......................... (296,714) (85,480) (50,418) Purchase of other investments.......................... (1,752) (700) (800) Net increase in short-term investments, net of payable to securities broker......................... (201,942) - - - Payments received on mortgage loans and collateral notes receivable..................................... 11,386 8,311 9,892 Mortgage loans and collateral notes originated......... (19,816) (7,446) (28,667) Purchase of property and equipment..................... (8,133) (4,477) (3,664) Other proceeds from investing activities............... 281 235 2,888 Net cash provided by (used in) investing activities (157,484) 14,733 (55,908) Cash flows from financing activities Dividends paid to stockholders......................... (37,124) (29,373) (8,635) Purchase of treasury stock............................. (487) (15,742) (22,458) Net cash used in financing activities.............. (37,611) (45,115) (31,093) Increase (decrease) in cash and cash equivalents......... (115,089) 87,870 47,180 Cash and cash equivalents at beginning of year........... 140,535 52,665 5,485 Cash and cash equivalents at end of year................. $ 25,446 $ 140,535 $ 52,665 The accompanying notes are an integral part of these consolidated financial statements. 24 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS Reconciliation of Net Earnings to Net Cash Provided by Operating Activities For the years ended December 31, (Thousands of Dollars) 1997 1996 1995 Cash flows from operating activities Net Earnings........................................... $ 96,215 $ 73,964 $ 110,201 Adjustments to reconcile net earnings to net cash provided by operating activities: Premiums receivable.................................. (11,634) (30,788) (24,615) Deferred policy acquisition costs.................... (2,296) (15,808) (8,094) Residual market receivable........................... 14,414 4,911 14,694 Due to/from reinsurers............................... 1,489 2,238 (5,005) Losses and loss adjustment expenses.................. (13,359) 36,803 26,527 Unearned premiums.................................... 11,608 37,537 15,735 Current income taxes................................. 2,485 (1,009) (8,637) Deferred income taxes................................ 6,984 2,098 4,650 Deferred income...................................... (703) (980) (1,497) Contingent commissions............................... (11,851) (6,838) 8,100 Other assets, liabilities and accrued expenses....... 4,992 3,017 1,755 Net realized investment (gains) losses............... (22,770) 7,574 (712) Other - net.......................................... 4,432 5,533 1,079 Net cash provided by operating activities......... $ 80,006 $ 118,252 $ 134,181 The accompanying notes are an integral part of these consolidated financial statements. 25 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE A-Summary of Significant Accounting Policies 1. Basis of Presentation 	The consolidated financial statements of The Commerce Group, Inc. (the "Company") have been prepared in accordance with generally accepted accounting principles ("GAAP"). 	The consolidated financial statements include The Commerce Group, Inc., and its wholly-owned subsidiaries, Bay Finance Company, Inc., Clark-Prout Insurance Agency, Inc. and Commerce Holdings, Inc. ("CHI"). The Commerce Insurance Company ("Commerce") and Citation Insurance Company ("Citation") are wholly-owned subsidiaries of CHI. Western Pioneer Insurance Company ("Western Pioneer") is a wholly-owned subsidiary of Commerce. All intercompany transactions and balances have been eliminated in consolidation. Certain prior year account balances have been reclassified to conform to 1997 presentation. 	The insurance subsidiaries, Commerce, Citation and Western Pioneer prepare statutory financial statements in accordance with accounting practices prescribed by the National Association of Insurance Commissioners ("NAIC"), the Commonwealth of Massachusetts, and the State of California. 	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. 2. Investments 	All investment transactions have credit exposure to the extent that a counterparty may default on an obligation to the Company. Credit risk is a consequence of carrying investment positions. The financial instruments that potentially subject the Company to credit risk consist primarily of cash and cash equivalents, premium receivables, investments and mortgage loans on real estate. Concentrations of credit risk with respect to premiums receivable result from the fact that the Company's policyholders are concentrated primarily in one geographic area, as the Company, the largest writer of personal automobile insurance in the state of Massachusetts, writes primarily in Massachusetts. To manage credit risk, the Company focuses on higher quality fixed-income securities, reviews the credit strength of all companies which it invests in, limits its exposure in any one investment and monitors the portfolio quality, taking into account credit ratings assigned by recognized statistical rating organizations. 	Investments in fixed maturities, which include taxable and non- taxable bonds, and investments in common and non-redeemable preferred stocks, are carried at fair market value and are classified as available for sale. Unrealized investment gains and losses on common and non- redeemable preferred stocks and fixed maturities, to the extent that there is no permanent impairment of value, are credited or charged to a separate component of stockholders' equity until realized, net of any tax effect. When investment securities are sold, the realized gain or loss is determined based upon specific identification. Fair market value of fixed maturities and common and non-redeemable preferred stocks is based on quoted market prices. For other securities held as investments, fair market value equals quoted market price, if available. If a quoted market price is not available, fair market value is estimated using quoted market prices for similar securities. The Company has not invested more than 7% in fixed maturities of any one state or political subdivision. 26 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE A-Summary of Significant Accounting Policies - (continued) 	The Company originates and holds mortgage loans on real estate primarily on properties located in the Commonwealth of Massachusetts and the State of Connecticut. The Company controls credit risk through credit approvals, credit limits and monitoring procedures. The Company performs in-depth credit evaluations on all new customers. Bad debt expenses have not been material in recent years. 	Mortgage loans on real estate and collateral notes receivable are stated at the amount of unpaid principal, less an allowance for possible loan losses. The adequacy of the allowance for possible loan losses is evaluated on a regular basis by Management. Factors considered in evaluating the adequacy of the allowance include previous loss experience, current economic conditions and their effect on borrowers and the performance of individual loans in relation to contract terms. The provision for possible loan losses charged to operating expenses is based upon Management's judgment of the amount necessary to maintain the allowance at a level adequate to absorb possible losses. Loan losses are charged against the allowance when Management believes the collectibility of the principal is unlikely and recoveries are credited to the allowance when received. 	Interest on mortgage loans is included in income as earned based upon rates applied to principal amounts outstanding. Accrual of interest on mortgage loans is discontinued either when reasonable doubt exists as to the full, timely collection of interest or principal, or when a loan becomes contractually past due more than ninety days. When a loan is placed on nonaccrual status, all unpaid interest previously accrued is reversed against current period earnings. 3. Short-Term Investments 	Short-term investments which consist of Commercial Paper, Auction Rate Preferred Stocks and Variable Rate Municipal Bonds, are carried at cost, which approximates market value. 4. Cash and Cash Equivalents 	Cash and cash equivalents include cash currently on hand to cover operating expenses. In 1997, the Company held $17,051 in a U.S. Government Repurchase Agreement at The Bank of New York. In 1996, the Company held $118,015 in a U.S. Government Repurchase Agreement at The First National Bank of Boston. When the Company enters into a repurchase agreement through its custodian, it receives delivery of the underlying collateral. The amount of collateral, at the time of purchase and each subsequent business day, is required to be maintained at such a level that market value is equal to 102% of the resale price. 5. Deferred Policy Acquisition Costs 	Policy acquisition costs relating to unearned premiums, consisting of commissions, premium taxes and other underwriting expenses incurred at the policy issuance, are deferred and amortized over the period in which the related premiums are earned, the amount being reduced by any potential premium deficiency. If any potential premium deficiency exists, it represents future estimated losses, loss adjustment expenses and amortization of deferred acquisition costs in excess of the related unearned premiums. There was no premium deficiency in 1997, 1996 and 1995. In determining whether a premium deficiency exists, the Company considers anticipated investment income on unearned premiums. 27 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE A-Summary of Significant Accounting Policies - (continued) 6. Property and Equipment 	Property and equipment are stated at cost and are depreciated on the straight line method over the estimated useful lives of the assets using the following rates: 											 Percent Asset Classification						Per Annum Buildings.......................................	 2.5 Building improvements (prior to 1992)...........	 2.5 Building improvements (1992 and subsequent).....	 5.0 Equipment and office furniture..................	 10.0 EDP equipment and copiers.......................	 20.0 Automobiles.....................................	 33.3 	Maintenance and repairs are charged to operations; betterments are capitalized. The cost of property sold or otherwise disposed of and the accumulated depreciation thereon are eliminated from the related property and accumulated depreciation accounts and any resulting gain or loss is credited or charged to income. 7. Losses and Loss Adjustment Expenses 	The liability for unpaid losses and loss adjustment expenses ("LAE") represents the accumulation of individual case estimates for reported losses and estimates for incurred but not reported ("IBNR") losses and LAE. Assumed losses and LAE are recorded as reported by the ceding organization with additional adjustments for IBNR. The liability for losses and LAE is intended to cover the ultimate net cost of all losses and loss adjustment expenses incurred through the balance sheet date. Liability estimates are continually reviewed and updated, and therefore, the ultimate liability may be more or less than the current estimate. The effects of changes in the estimates are included in the results of operations in the period in which the estimates are revised. 8. Premiums 	Insurance premiums are recognized as income ratably over the terms of the policies. Unearned premiums are determined by prorating policy premiums on a daily basis over the terms of the policies. A significant portion of the Company's premiums written is derived through the American Automobile Association Clubs of Massachusetts ("AAA clubs") group marketing program. Of the Company's total direct premiums written, the portion attributable to the AAA group business was $422,074 or 55% in 1997 as compared to $344,297 or 47% in 1996. Of these amounts, 10% and 9% were written through insurance agencies owned by the AAA clubs and 90% and 91% were written through the Company's network of independent agents in 1997 and 1996, respectively. 9. Income Taxes 	The Company uses an asset and liability approach that requires the recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in the Company's financial statements or tax returns. In estimating future tax consequences, the Company generally considers all expected future events other than changes in the tax law or rates, unless enacted. Valuation allowances are established when necessary to reduce deferred tax assets to the amount expected to be realized. 10. Deferred Income 	Income consisting of group marketing service fees and expense reimbursements which include servicing carrier fees from Commonwealth Automobile Reinsurers ("C.A.R."), a state-mandated reinsurance mechanism, on policies written for C.A.R., are deferred and amortized over the term of the related insurance policies (see note F). 28 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE A-Summary of Significant Accounting Policies - (continued) 11. Net Earnings Per Common Share 	In 1997, the Financial Accounting Standards Board issued Statement No. 128, Earnings per Share. Statement 128 replaced the calculation of primary and fully diluted earnings per share with basic and diluted earnings per share. The adoption of this new standard had no effect on the calculation of earnings per share for any period presented in these financial statements. 	Net earnings per common share is computed by dividing net earnings by the weighted average number of common shares outstanding. The weighted average number of common shares outstanding for the years ended December 31, 1997, 1996 and 1995 was 36,044,679, 36,311,887 and 37,632,236, respectively. 12. Treasury Stock 	On May 19, 1995, the Board of Directors of the Company, announced the approval of a stock buyback program of up to three million shares. Through December 31, 1997, the Company purchased 1,957,348 shares of Treasury Stock under this program. NOTE B-Investments and Investment Income 1. Fixed Maturities 	The amortized cost and estimated fair market values of investments in fixed maturities are as follows: 								 Gross Gross Estimated 						 Amortized Unrealized Unrealized Fair Market 						 Cost Gains Losses Value 	 At December 31, 1997: GNMA mortgage-backed bonds........... $175,788 $ 5,292 $ (11) $181,069 Obligations of states and political subdivisions.............. 390,996 18,898 (366) 409,528 Totals.......................... $566,784 $ 24,190 $ (377) $590,597 At December 31, 1996: GNMA mortgage-backed bonds........... $223,590 $ 2,589 $ (627) $225,552 Obligations of states and political subdivisions.............. 476,921 15,301 (1,072) 491,150 Totals.......................... $700,511 $ 17,890 $ (1,699) $716,702 29 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE B-Investments and Investment Income - (continued) 	Proceeds from sales of investments in fixed maturities, gross gains and gross losses realized on those sales were as follows: 									 Proceeds	 Gross	 Gross 									 From	 Realized	 Realized 									 Sales 	 Gains 	 Losses For the year ended December 31, 1997: GNMA mortgage-backed bonds......................... $ - $ - - $ - Obligations of states and political subdivisions... 124,653 3,994 (390) Totals........................................ $124,653 $ 3,994 $ (390) For the year ended December 31, 1996: GNMA mortgage-backed bonds......................... $ - $ - - $ - Obligations of states and political subdivisions... 122,431 367 (3,685) Totals........................................ $122,431 $ 367 $ (3,685) For the year ended December 31, 1995: GNMA mortgage-backed bonds......................... $ - $ - - $ - Obligations of states and political subdivisions... 72,287 2,340 (695) Totals........................................ $ 72,287 $ 2,340 $ (695) 	The amortized cost and approximate fair market value of fixed maturities at December 31, 1997 and 1996, by contractual maturity, are as follows: 								 1997 	 1996 	 								 Fair Fair 								 Amortized Market Amortized Market 								 Cost Value Cost Value 	 Obligations of states and political subdivisions: Due in one year or less.......................... $ - $ - $ 508 $ 517 Due after one year through five years............ 2,083 2,200 94 102 Due after five years through ten years........... 1,321 1,324 1,669 1,681 Due after ten years.............................. 387,592 406,004 474,648 488,847 								 390,996 409,528 476,919 491,147 GNMA mortgage-backed bonds....................... 175,788 181,069 223,592 225,555 Total fixed maturities........................... $566,784 $590,597 $700,511 $716,702 	Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations. 30 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE B-Investments and Investment Income - (continued) 2. Common Stocks 	The cost and approximate fair market value of common stocks at December 31, 1997 and 1996, are as follows: 								 1997 	 1996 	 								 Fair	 	 Fair 								 Market	 	 Market 								 Cost Value 	 Cost Value 	 Preferred stock mutual funds................	 $115,943 $119,439 $ 28,553 $ 29,087 Common stocks...............................	 44,428 58,650 37,372 56,954 								 $160,371 $178,089 $ 65,925 $ 86,041 3. Mortgage Loans on Real Estate and Collateral Notes Receivable 	At December 31, 1997 and 1996, mortgage loans on real estate and collateral notes receivable consisted of the following: 										 	December 31,	 										 1997	 	1996 Residential (1st Mortgages)............ $58,430 $58,263 Residential (2nd Mortgages)............ 523 1,077 Commercial (1st Mortgages)............. 14,755 15,805 Commercial (2nd Mortgages)............. 172 196 73,880 75,341 Collateral notes receivable............ 11,771 2,005 85,651 77,346 Allowance for possible loan losses..... (2,812) (2,760) Mortgage loans on real estate and collateral notes receivable....... $82,839 $74,586 	Fair value of the Company's mortgage loans on real estate and collateral notes receivable is estimated by discounting the future cash flows using the current rates at which similar loans would be made to borrowers with similar credit and for the same remaining maturities. The future cash flows associated with certain non-performing loans are estimated based on expected payments from borrowers either through work out arrangements or the disposition of collateral. The fair value of mortgage loans on real estate and collateral notes receivable at December 31, 1997 and 1996, prior to the allowance for possible loan losses, was $87,867 and $78,920, respectively, which was estimated by discounting the future cash flows of the mortgages. 	At December 31, 1997 and 1996, mortgage loans which were on nonaccrual status were $2,021 and $2,095, respectively. The reduction in interest income associated with nonaccrual loans was $207, $152 and $287 for the years ended December 31, 1997, 1996 and 1995, respectively. 	The Company originates and services residential and commercial mortgages primarily in Massachusetts and generally its exposure is 80% or less of the appraised value of any collateralized real property. The ability and willingness of residential and commercial borrowers to honor their repayment commitments is generally dependent upon the level of overall economic activity and real estate values. 31 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE B-Investments and Investment Income - (continued) 	A summary of the changes in the allowance for possible loan losses follows: Year ended December 31, 1997 1996 Balance, beginning of year........................ $ 2,760 $ 3,173 Increase (decrease) in provision for possible loan losses................................... 52 (413) Loans charged off............................... - - - 	 Balance, end of year.............................. $ 2,812 $ 2,760 	The following table describes mortgage principal balances by maturity and discloses over 90 days past due and foreclosure information: 1997 1996 Fixed Rate Mortgages Maturing: One year or less................................ $ 4 $ 632 More than one year to five years................ 2,062 2,248 More than five years to ten years............... 4,608 4,700 Over ten years.................................. 46,868 42,902 Total Fixed Mortgages...................... $ 53,542 $ 50,482 Adjustable Rate Mortgages Maturing: One year or less................................ $ - - $ - More than one year to five years................ - - 43 More than five years to ten years............... 498 569 Over ten years.................................. 19,840 24,247 Total Adjustable Mortgages................. $ 20,338 $ 24,859 Past due over 90 days............................. $ 2,021 $ 2,095 Mortgages in Foreclosure.......................... $ 1,459 $ 938 4. Net Investment Income The components of net investment income were as follows: 										Year ended December 31, 	 									 1997	 1996	 1995 Interest on fixed maturities.................. $ 46,449 $ 56,034 $ 56,467 Dividends on common and preferred stocks...... 19,799 12,765 8,486 Interest on cash and short-term investments... 10,544 4,022 2,466 Interest on mortgage loans.................... 6,578 6,737 6,141 Other......................................... 122 105 478 Total investment income.............. 83,492 79,663 74,038 Investment expenses........................... 2,698 2,261 2,725 Net investment income................ $ 80,794 $ 77,402 $ 71,313 32 <PAGE THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE B-Investments and Investment Income - (continued) 5. Net Realized and Unrealized Investment Gains (Losses) 	Net realized investment gains and the net increases (decreases) in unrealized investment gains or losses, less applicable income tax expense, were as follows: 										Year ended December 31,	 	 									 1997	 1996	 1995 Net realized investment gains (losses): Fixed maturities................................. $ 1,419 $ (7,364) $ 477 Preferred stocks................................. 6 (349) 890 Common stocks.................................... 21,440 456 (485) Other............................................ (95) (317) (170) Total........................................ $ 22,770 $ (7,574) $ 712 Net increase (decrease) in unrealized gains (losses): Fixed maturities................................. $ 7,622 $ 2,222 $ 70,335 Preferred stocks................................. 1,165 (424) 10,123 Common stocks.................................... (2,398) 8,317 10,185 Tax expense...................................... (2,236) (3,540) (31,725) Total........................................ $ 4,153 $ 6,575 $ 58,918 	A summary of accumulated unrealized gains and losses on stocks and fixed maturity investments in 1997, 1996 and 1995 follows: 										Year ended December 31, 	 									 1997	 1996	 1995 Unrealized gains....................... $ 43,675 $ 40,227 $ 32,056 Unrealized losses...................... (1,780) (4,721) (6,665) Tax expense............................ (14,663) (12,427) (8,887) Net unrealized gains............. $ 27,232 $ 23,079 $ 16,504 NOTE C-Deferred Policy Acquisition Costs 	Policy acquisition costs incurred and amortized to income are as follows: 										Year ended December 31,	 	 									 1997	 1996	 1995 Balance, beginning of year............. $ 82,968 $ 67,160 $ 59,066 Costs deferred during the year......... 189,787 196,821 174,835 Amortization charged to expense........ (187,491) (181,013) (166,741) Balance, end of year................... $ 85,264 $ 82,968 $ 67,160 33 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE D-Property and Equipment 	A summary of property and equipment at December 31, is as follows: 											 1997	 1996 			Buildings................................. $ 27,873 $ 27,506 			Equipment and office furniture............ 30,286 24,993 			Building improvements..................... 828 811 										 58,987 53,310 				Less accumulated depreciation....... (25,081) (22,015) 										 33,906 31,295 			Land...................................... 934 805 			Construction in progress.................. 1,440 - - 	 										 $ 36,280 $ 32,100 	Depreciation expense incurred was $4,213, $3,202 and $3,151 for the years ended December 31, 1997, 1996 and 1995, respectively. Depreciation expense is allocated between losses and loss adjustment expenses and policy acquisition costs. NOTE E-Losses and Loss Adjustment Expenses 	Liabilities for unpaid losses and loss adjustment expenses at December 31, consist of: 											1997	 	1996 			Unpaid loss and LAE reserves.............. $725,886 $718,593 			Salvage and subrogation recoverable....... (76,413) (55,761) 										 $649,473 $662,832 	Significant periods of time can elapse between the occurrence of an insured loss, the reporting of the loss to the insurer and the insurer's payment of that loss. To recognize liabilities for unpaid losses, insurers establish reserves as balance sheet liabilities representing estimates of amounts needed to pay reported and unreported losses and LAE. Quarterly, the Company reviews these reserves internally. Regulations of the Division of Insurance require the Company to obtain annually a certification from either a qualified actuary or an approved loss reserve specialist that its loss and LAE reserves are reasonable. 	When a claim is reported to the Company, its claims personnel establish a "case reserve" for the estimated amount of the ultimate payment. The amount of the reserve is primarily based upon an evaluation of the type of claim involved, the circumstances surrounding the claim and the policy provisions relating to the loss. The estimate reflects the informed judgment of such personnel based on general insurance reserving practices and on the experience and knowledge of the claims person. During the loss adjustment period, these estimates are revised as deemed necessary by the Company's claims department based on subsequent developments and periodic reviews of the cases. 	In accordance with industry practice, the Company also maintains reserves for estimated IBNR. IBNR reserves are determined on the basis of historical information and the experience of the Company. Adjustments to IBNR are made periodically to take into account changes in the volume of business written, claims frequency and severity, the mix of business, claims processing and other items that can be expected to affect the Company's liability for losses and LAE over time. 34 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE E-Losses and Loss Adjustment Expenses - (continued) 	When reviewing reserves, the Company analyzes historical data and estimates the impact of various factors such as (i) per claim information, (ii) the historical loss experience of the Company and industry and (iii) legislative enactments, judicial decisions, legal developments in the imposition of damages, changes and trends in general economic conditions, including the effects of inflation. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an appropriate basis for predicting future events. There is no precise method, however, for subsequently evaluating the impact of any specific factor on the adequacy of reserves, because the eventual development of reserves is affected by many factors. 	By using both individual estimates of reported claims and generally accepted actuarial reserving techniques, the Company estimates the ultimate net liability for losses and LAE. After taking into account all relevant factors, management believes that the provision for losses and LAE at December 31, 1997 is adequate to cover the ultimate net cost of losses and claims incurred as of that date. The ultimate liability, however, may be greater or lower than reserves. Establishment of appropriate reserves is an inherently uncertain process, and there can be no certainty that currently established reserves will prove adequate in light of subsequent actual experience. The Company does not discount to present value that portion of its loss reserves expected to be paid in future periods. 	Included in the loss reserve methodologies described above, are liabilities for unpaid claims and claim adjustment expenses for environmental related claims such as oil spills and lead paint. Reserves have been established to cover these claims for both known and unknown losses. Because of the Company's limited exposure to these types of claims, management believes they will not have a material impact on the consolidated financial position of the Company in the future. Loss reserves on environmental related claims amounted to $6,924, $8,783 and $10,708 in 1997, 1996 and 1995, respectively. 	The following table sets forth a reconciliation of beginning and ending reserves for losses and loss adjustment expenses, net of reinsurance deductions from all reinsurers including C.A.R., as shown in the Company's consolidated financial statements for the periods indicated. 										Year ended December 31,	 	 									 1997	 1996	 1995 Reserves for losses and loss adjustment expenses, beginning of year......................... $533,980 $493,911 $455,460 Incurred losses and loss adjustment expenses: Provision for insured events of the current year.. 609,930 562,997 442,027 Decrease in provision for insured events of prior years...................................... (83,803) (87,766) (74,475) Total incurred losses and loss adjustment expenses....................................... 526,127 475,231 367,552 Payments: Losses and loss adjustment expenses attributable to insured events of the current year............ 322,882 267,653 184,073 Losses and loss adjustment expenses attributable to insured events of prior years................. 207,148 167,509 145,028 Total payments.................................. 530,030 435,162 329,101 Loss and loss adjustment expense reserves prior to effect of ceded reinsurance recoverable.......... 530,077 533,980 493,911 Ceded reinsurance recoverable..................... 119,396 128,852 132,118 Reserves for losses and loss adjustment expenses at the end of year per financial statements.........	$649,473 $662,832 $626,029 35 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1996, 1995 and 1994 (Thousands of Dollars) NOTE E-Losses and Loss Adjustment Expenses - (continued) 	The provision for loss and LAE reserves relating to prior years decreased by $83,803, $87,766 and $74,475 in 1997, 1996 and 1995, respectively due to favorable loss development experienced in both the voluntary and involuntary private passenger auto business. 	The increases in payments and incurred losses primarily resulted from increases in total loss and loss adjustment expense payments on the direct personal automobile lines of business of approximately 20.4%. Net loss payments in the direct personal automobile lines of business increased approximately 21.5% or $71,300 which were offset by a decrease in payments for other than automobile lines of business of approximately $16,200, compared to 1996. The decrease in other than automobile loss payments was primarily the result of more normal weather in 1997 versus the severe weather experienced in 1996. The increase in automobile loss payments was attributable primarily to three factors: increased payments for collision coverages; increased payments for bodily injury claims; and increased payments for property damage liability claims. Bodily injury payments were higher primarily due to increased business writings coupled with initiatives in the claims department to accelerate the claims settlement process in an effort to reduce the overall cost of bodily injury claims in the long run as well as to reduce the overall number of open bodily injury claims. 	The Company's loss and LAE reserves reflect its share of the aggregate loss and LAE reserves of all Servicing Carriers. The Company is a defendant in various legal actions arising from the normal course of its business. These proceedings are considered to be ordinary and incidental to operations or without foundation in fact. Management is of the opinion that these actions will not have a material adverse effect on the consolidated financial statements of the Company. NOTE F-Reinsurance Activity 	The Company has reinsurance contracts for casualty and catastrophe coverages. These reinsurance arrangements minimize the Company's losses arising from large risks and protect the Company against numerous losses from a single occurrence or event. The Company also has a combined quota share and excess loss reinsurance contract on its other than automobile property business. Property and Catastrophe Reinsurance 	From the inception, on September 30, 1993, through the third quarter of 1995, the Company's combined property quota share and excess loss reinsurance contract was written with five domestic reinsurance companies. Under the quota share portion of the arrangements, the reinsurers indemnified the Company for 36% of the loss and LAE, and paid a commission allowance based on the ratio of losses incurred to premiums earned. In exchange, the Company paid to the reinsurers 40% of the net premium pertaining to the related business. The maximum per occurrence loss reimbursement was $40.0 million and the maximum annual aggregate occurrence loss reimbursement was $60.0 million. Under the excess loss reinsurance portion of the arrangements, the Company reinsured each risk, retaining $125 and reinsuring 100% of the next $875. 	Effective September 30, 1995, the Company increased its coverage under the combined property quota share and excess loss reinsurance contract. The contract is now written with six domestic reinsurance companies. Under the quota share portion of the arrangements, the reinsurers indemnify the Company for 45% of the loss and LAE, and pay a commission allowance based on the ratio of losses incurred to premiums earned. In exchange, the Company pays to the reinsurers 49% of the net premium pertaining to the related business. The maximum per occurrence loss reimbursement is $50.0 million and the maximum annual aggregate occurrence loss reimbursement is $75.0 million. Under the excess loss reinsurance portion of the arrangements, the Company reinsures each risk, retaining $125 and reinsuring 100% of the next $875. This reinsurance contract is continuous through September 30, 1998, but cancelable quarterly with ninety days notice. Written premiums ceded in 1997, 1996 and 1995 under the property quota share and excess loss reinsurance contract were $27.5 million, $26.6 million and $21.5 million, respectively. 36 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE F-Reinsurance Activity - (continued) 	Effective March 1, 1995, through February 29, 1996, the Company had catastrophe reinsurance coverage for that portion of the loss not covered under the property quota share arrangement. Catastrophe reinsurance coverage was in force for approximately 88.0% of the amounts incurred for all property claims arising from a single event or occurrence up to a maximum loss of $100.0 million, after first subtracting property quota share losses. Coverage under the catastrophe program was as follows: a net retention of $5.0 million; 50.0% of the next $5.0 million; and, 95.0% of the next $90.0 million. Including the Company's retention, total catastrophe coverage was $100.0 million. This coverage was placed with a number of reinsurers, both foreign and domestic. 	Effective March 1, 1996, through February 28, 1998, the Company's catastrophe reinsurance program was tailored in conjunction with the property quota share arrangement to provide catastrophe reinsurance protection at varying levels of losses. The Company's two separate catastrophe only programs provide a maximum amount of protection of $18 million and $42 million. These two programs expire on March 1, 1998 and May 1, 1998, respectively. The table below provides information depicting the approximate combined recoveries of all property reinsurance programs (catastrophe and quota share) at various loss scenarios if a catastrophe were to strike: 										 Net Loss 				 Total		Reinsurance		Retained by 				 Loss 		 Recovery 		the Company 				$ 25,000		 $ 11,300		 $13,700 				 50,000		 35,000		 15,000 				 75,000		 58,800		 16,200 				 100,000		 82,500		 17,500 				 125,000		 105,000		 20,000 				 150,000		 110,000		 40,000 	Under the above scenario, the Company had no reinsurance recoveries for total loss amounts in excess of $150.0 million. The Company is currently negotiating with several of its existing quota- share and excess loss reinsurance providers to expand the quota share portion of the program. A 75% quota-share reinsurance program is contemplated, covering all non-automobile property and liability business except umbrella policies. The excess loss portion of the program would be reduced on July 1, 1998 and completely eliminated on September 30, 1998. The Company intends to incept this expanded program on July 1, 1998. Based on this, the Company's catastrophe reinsurance program will consist solely of the current quota-share and excess loss reinsurance contract for a period of time between May 1, 1998 and June 30, 1998. Casualty Reinsurance 	Through December 31, 1996, casualty reinsurance was on an excess of loss basis for any one event or occurrence with a maximum recovery of $4.0 million over a net retention of $1.0 million. Effective January 1, 1997, casualty reinsurance is on an excess of loss basis for any one event or occurrence with a maximum recovery of $9.0 million over a net retention of $1.0 million. This coverage is placed with Swiss Reinsurance America Corporation, formerly North American Reinsurance Corporation (rated A by A.M. Best). 	Effective January 1, 1995, personal and commercial liability umbrella policies are reinsured on a 95% quota share basis in regard to limits up to $1.0 million and 100% quota share basis for limits in excess of $1.0 million but not exceeding $5.0 million for policies with underlying automobile coverage of $250/$500 or more. Effective January 1, 1996, the Company added personal liability umbrella reinsurance coverage for policies with underlying automobile coverage of $100/$300, on a 65% quota share basis in regard to limits up to $1.0 million and 100% quota share basis for limits in excess of $1.0 million but not exceeding $3.0 million. These coverages are placed with Munich American Reinsurance Corporation (rated A+ by A.M. Best). 37 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE F-Reinsurance Activity - (continued) C.A.R. 	C.A.R., a state-mandated reinsurance mechanism, enables the Company and approximately 40 other writers of automobile insurance in Massachusetts ("Servicing Carriers") to reinsure any automobile risk that the insurer perceives to be underpriced at the premium level permitted by the Massachusetts Insurance Commissioner (the "Commissioner"). Servicing Carriers, who are responsible for over 99.0% of total direct premiums written for personal automobile insurance in Massachusetts, are required to offer automobile insurance coverage to all eligible applicants pursuant to "take-all-comers" regulations, but may reinsure undesirable business with C.A.R. 	The Company pays to C.A.R. all of the premiums generated by the policies it has ceded and C.A.R. reimburses the Company for all losses incurred on account of ceded policies. In addition, the Company receives a fee for servicing ceded policies based on the expense structure established by C.A.R. For the years ended December 31, 1997, 1996 and 1995, these servicing fees amounted to $17,333, $17,127 and $21,669, respectively. 	Since its inception, C.A.R. has annually generated multi-million dollar underwriting losses in both the personal and commercial pools. The Company is required to share in the underwriting results of C.A.R. business for its respective product lines. Under current regulations, the Company's share of the C.A.R. personal or commercial deficit is based upon its market share for retained automobile risks for the particular pool, adjusted by a "utilization" concept, such that, in general, the Company is disproportionately and adversely affected if its relative use of C.A.R. reinsurance exceeds that of the industry, and favorably affected if its relative use of C.A.R. reinsurance is less than that of the industry. During 1997, 1996 and 1995, the Company's net participation in the C.A.R. personal automobile pool approximated 18.0%, 19.0% and 16.0%, respectively. 	Written premiums, earned premiums, losses incurred and the liabilities for unearned premiums, unpaid losses ceded to and assumed from C.A.R. were as follows: 			 				Year ended December 31,		 			 			 	 1997 	 1996 	 1995 	 			 Ceded Assumed	 Ceded Assumed	 Ceded Assumed Income Statement Written premiums... $ 71,816 $ 76,530 $ 82,861 $ 93,703 $ 82,814 $ 92,249 Earned premiums.... 71,977 82,866 85,977 92,469 92,664 90,609 Losses incurred.... 83,240 89,081 84,074 93,278 75,475 87,786 Balance Sheet Unearned premiums.. $ 51,662 $ 40,345 $ 49,487 $ 46,681 $ 47,045 $ 45,446 Unpaid losses...... 129,137 102,819 145,726 117,237 153,079 110,003 	In accordance with Statement of Financial Accounting Standards No. 113, "Accounting and Reporting for Reinsurance of Short-Duration and Long-Duration Contracts", the company presents assets and liabilities gross of reinsurance. The Residual Market Receivable represents the gross amount of reinsurance recoverable from C.A.R. including unpaid losses, unearned premiums, paid losses recoverable and unpaid ceded and assumed premiums. 	The current C.A.R. utilization-based participation ratio has been in place for the personal automobile market since 1993. During 1997, 1996 and 1995 the Company's amount of personal automobile risks it reinsured through C.A.R. approximated 6.6%, 8.0% and 11.0%, respectively. 38 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE F-Reinsurance Activity - (continued) 	Earned premiums and losses and loss adjustment expenses are stated in the accompanying consolidated financial statements after deductions for ceded reinsurance. Those deductions for reinsurance other than C.A.R. are as follows: 										Year ended December 31, 	 								 1997 1996 1995 Earned premiums ceded............................. $ 33,847 $ 36,261 $ 28,056 Losses and loss adjustment expenses ceded......... 10,616 22,453 21,454 	The Company, as primary insurer, would be required to pay losses in their entirety in the event that the reinsurers were unable to discharge their obligations under the reinsurance agreements. NOTE G-Income Taxes 	The Company and its subsidiaries file a consolidated federal income tax return. 	The Federal income tax expense consisted of the following: 									 Year ended December 31, 	 									 1997 1996 1995 			Current............................ $ 24,318 $ 15,951 $ 34,891 			Deferred........................... 6,984 2,098 4,650 									 $ 31,302 $ 18,049 $ 39,541 	Deferred taxes arise from temporary differences in the bases of assets and liabilities for tax and financial statement purposes. The sources of these differences and the related tax effects consisted of the following: 									 Year ended December 31, 	 									 1997 1996 1995 Unearned premiums.................................. $ (769) $ (3,695) $ (1,469) Discounting of loss reserves....................... 2,421 (2,954) (370) Bad debt expense................................... 129 131 92 Deferred policy acquisition costs.................. 1,297 6,022 5,087 Salvage and subrogation recoverable................ (406) 425 151 Tax depreciation in excess of book depreciation.... 151 192 205 Book value rights/book value awards/stock appreciation rights............................... 4,912 1,686 334 Deferred items not included above.................. (751) 291 620 Deferred income tax.......................... 6,984 2,098 4,650 Change in unrealized gains......................... 2,236 3,540 31,726 Change in deferred tax liability............. $ 9,220 $ 5,638 $ 36,376 39 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE G-Income Taxes - (continued) 	Realization of a deferred tax asset is dependent on generating sufficient taxable income in future years. Although realization is not assured, Management believes it is more likely than not that all of the deferred tax assets will be realized. The amount of the deferred tax asset considered realizable, however, could be reduced in the near term if estimates of future taxable income are reduced. Deferred tax liabilities (assets) were comprised of the following components at December 31, 1997 and 1996: 1997 1996 Unearned premiums................................................ $(20,608) $(19,839) Discounting of loss reserves..................................... (21,379) (23,800) Bad debt allowances.............................................. (772) (901) Deferred tax assets........................................ (42,759) (44,540) Deferred policy acquisition costs................................ 25,832 24,535 Salvage and subrogation recoverable.............................. 2,001 2,407 Tax depreciation in excess of book depreciation.................. 2,856 2,705 Book value rights/book value awards/stock appreciation rights.... 8,199 3,287 Unrealized gains................................................. 14,663 12,427 Deferred items not included above................................ 2,651 3,402 Deferred tax liabilities................................... 56,202 48,763 Net deferred tax liability................................. $ 13,443 $ 4,223 	Federal income tax on income is less than the amount computed by applying the statutory rate of 35% for the years ended 1997, 1996 and 1995 for the following reasons: 								Year ended December 31,	 	 			 					 1997 	 1996 	 1995 	 Tax at statutory rate.. $ 44,631 35.0% $32,205 35.0% $52,410 35.0% Tax exempt interest.... (8,036) (6.3) (10,062) (10.9) (11,067) (7.4) Dividends paid to ESOP participants......... (782) (0.6) (1,169) (1.3) - - - Dividends received deduction............ (4,567) (3.6) (3,167) (3.4) (2,038) (1.4) Other.................. 56 0.0 242 0.2 236 0.2	 Tax at effective rate.. $ 31,302 24.5% $18,049 19.6% $39,541 26.4% NOTE H-Related-Party Transactions 	The Company has made loans to insurance agencies and other organizations with which the Company transacts business on a regular basis. At December 31, 1997, seven of these loans which had an aggregate outstanding principal balance of $12,161 were collateralized by the assets of the agencies. At December 31, 1996, eleven of these loans which had an aggregate outstanding principal balance of $2,384 were collateralized by the assets of the agencies. Mortgage loans to agents collateralized by real estate had an aggregate outstanding balance of $317 at December 31, 1996. There were no such mortgage loans outstanding at December 31, 1997. 40 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE H-Related-Party Transactions (continued) 	During 1992, the Company insured a mortgage note in the principal amount of $28,750 issued by a corporation to a bank. Two directors of the Company, were, with others, guarantors of this note. The Company's liability under this insurance policy, which expired on October 15, 1995, was $12,000. For this insurance, the Company received the full premium of $1,080 in 1992, which was earned pro-rata through the expiration date of the policy. 	One Director of the Company, is the Chairman Emeritus and Assistant Clerk of an insurance agency which is one of the Company's independent insurance agencies. This Director sold his ownership interest in that agency in 1994, although he remains associated with it in the above stated capacity. This Director also continues to receive payments under non-competition and loan agreements. This Director receives no direct or indirect compensation based on the commissions paid to the agency by the Company. During the years ended December 31, 1997, 1996 and 1995 the agency received from the Company commissions of $834, $906 and $885, respectively, in the aggregate, for policies written. The Company also purchased certain insurance coverages through the agency and paid premiums for these policies of $367, $360 and $218 in 1997, 1996 and 1995, respectively. NOTE I-Employee Stock Ownership Plan 	The Company offers an Employee Stock Ownership Plan for the benefit of substantially all employees, including those of the Company's subsidiaries. The E.S.O.P. is noncontributory on the part of participants and contributions are made at the discretion of the Board of Directors. The Company is under no obligation to make contributions or maintain the Plan for any length of time, and may completely discontinue or terminate the Plan at any time without liability. 	Contributions by the Company and subsidiaries to the Plan for the years ending December 31, 1997, 1996 and 1995 were $4,841, $6,216 and $5,729, respectively. NOTE J-Stockholders' Equity Book Value Rights, Book Value Awards and Stock Appreciation Rights Program 	The Board of Directors authorized a Book Value Rights Program which provided for the payment of awards in cash to key employees based upon increases in the book value of the Company at the end of the program period, which is December 31st of the third year after the rights have been granted. The Board of Directors authorized advance payments of $1,888 in December, 1995 applicable to Book Value Rights maturing in 1996. Expenses relating to this Book Value Rights Program were $234 and $3,738 in 1996 and 1995, respectively. 	The Management Incentive Plan approved by the Company's stockholders in May, 1994 provides for the award of incentive stock options, non-qualified stock options, book value awards, stock appreciation rights, restricted stock and performance stock units. Up to 2,500,000 shares of common stock (subject to increase for anti- dilution adjustments) may be issued under the Plan, including shares that may be issued pursuant to awards of restricted stock or upon the exercise of common stock equivalent awards such as stock options and stock appreciation rights payable in the form of common stock. All directors, officers and other senior management employees of the Company or any of its subsidiaries are eligible to participate in this Management Incentive Plan. Book value awards issued relating to this Plan totalled 453,488, 468,381 and 606,088 in 1997, 1996 and 1995, respectively. Stock appreciation rights issued also relating to this Plan totalled 493,492, 520,625 and 672,358 in 1997, 1996 and 1995, respectively. The outstanding book value awards and stock appreciation rights entitle the holders to cash payments based upon the extent to which, if at all, the per share book value or market value, as applicable, of the common stock exceeds certain thresholds set at the time the award was granted. Expenses relating to book value awards were $3,068, $2,140 and $714 in 1997, 1996 and 1995. Expenses relating to stock appreciation rights were $15,657, $6,224 and $366 in 1997, 1996 and 1995. 41 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars Except for Per Share Data) NOTE K-Net Capital Requirements 	The insurance companies included in the consolidated financial statements are subject to the financial capacity guidelines established by their respective state Divisions of Insurance. Every Massachusetts insurance company seeking to make any dividend or other distributions to its stockholders must file a report with the Commissioner. An extraordinary dividend is any dividend or other property, whose fair value together with other dividends or distributions made within the preceding twelve months exceeds the greater of ten percent of the insurer's surplus as regards policyholders as of the end of the preceding year, or the net income of a non-life insurance company for the preceding year. No pro-rata distribution of any class of the insurer's own securities is to be included. No Massachusetts insurance company shall pay an extraordinary dividend or other extraordinary distribution until thirty days after the Commissioner has received notice of the intended distribution and has not objected. No extraordinary dividends were paid in 1997, 1996 and 1995. 	To the extent Commerce and Citation are restricted from paying dividends to CHI, CHI will be limited in its ability to pay dividends to the Company. On this basis, the Company's ability to pay dividends to its stockholders is limited. During 1997 Commerce and Citation paid $39,375 and $7,040 in dividends, respectively, to CHI; CHI then paid $ 46,305 to the Company in March 1997. During 1996, Commerce and Citation paid $58,630 and $6,600 in dividends, respectively, to CHI; CHI then paid $43,470 to the Company in March 1996. 	The Board of Directors of the Company voted to declare four quarterly dividends to stockholders of record totaling $1.03 per share and $0.81 per share in 1997 and 1996, respectively. On May 30, 1997, the Board voted to increase the quarterly stockholder dividend from $0.25 to $0.26 per share to stockholders of record as of June 6, 1997. Prior to that declaration, the Company had paid quarterly dividends of $0.25 per share dating back to May 17, 1996 when the Board voted to increase the dividend from $0.06 to $0.25 per share. 	Treasury Stock purchased under the stock buyback program increased by 20,000 shares during 1997 to 1,957,348 shares at December 31, 1997. The stock buyback program, authorized by the Board in May 1995, enables the Company to purchase up to three million shares of the Company's common stock. The program is approximately two-thirds complete. 42 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars) NOTE L-Statutory Balances 	Following is a GAAP to Statutory reconciliation for both earnings and policyholders surplus for the combined operations of Commerce, Citation and effective August 31, 1995, Western Pioneer: 					 	 1997 	 1996 1995 	 					 Earnings Equity Earnings Equity Earnings Equity GAAP............................ $101,528 $609,416 $ 74,432 $550,151 $110,450 $512,875 Deferred income taxes........... 4,039 8,352 929 2,165 4,152 (2,650) Deferred acquisition costs...... (2,296) (85,264) (15,808) (82,968) (8,094) (67,160) Bonds-book versus market........ - (23,812) - (16,194) - (14,432) Preferred stock-market versus book........................... - (429) - (331) - (1,607) Deferred income................. (697) 7,071 (963) 7,768 (1,496) 6,766 Deferred service fee income..... 1,784 3,139 1,538 1,538 - - Deferred reinsurance commissions.................... (1,267) 4,424 2,082 5,796 2,060 5,614 Statutory reserve over statement reserves....................... - (8,567) - (5,397) - (1,940) Goodwill in subsidiary.......... (291) 2,226 (270) 2,515 (97) 2,806 Difference in GAAP to statutory net income in subsidiary....... 57 - 416 - (74) - Other........................... - 42 4 (304) (4) (162) Total adjustments.......... 1,329 (92,818) (12,072) (85,412) (3,553) (72,765) Statutory....................... 102,857 516,598 62,360 464,739 106,897 440,110 Add back subsidiary net loss from January 1, 1995 through August 30, 1995................ - - - - 429 - 	 Adjusted statutory.............. $102,857 $516,598 $ 62,360 $464,739 $107,326 $440,110 NOTE M-Segment Information Selected information by industry segment for 1997, 1996 and 1995 is summarized as follows: 										Earnings Before	Identifiable 								Revenue	 Income Taxes 	 Assets 	 1997 Property and casualty insurance............ $833,304 $132,544 $1,659,374 Real estate and commercial lending......... 4,448 4,448 83,420 Corporate and other........................ 3,383 (9,475) 11,959	 	Consolidated........................... $841,135 $127,517 $1,754,753	 1996 Property and casualty insurance............ $740,707 $ 91,242 $1,590,695 Real estate and commercial lending......... 4,249 4,249 75,255 Corporate and other........................ 3,301 (3,478) 10,849 	Consolidated........................... $748,257 $ 92,013 $1,676,799 1995 Property and casualty insurance............ $677,217	 $147,378 	 $1,479,898 Real estate and commercial lending......... 3,804	 3,804 	 76,642 Corporate and other........................ 3,014 	 (1,440)	 7,635 	Consolidated........................... $684,035	 $149,742 	 $1,564,175 43 THE COMMERCE GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 1997, 1996 and 1995 (Thousands of Dollars Except for Per Share Data) NOTE N-Supplement to Consolidated Statements of Cash Flows 	During the years ended December 31, 1996 and 1995, the Company acquired property through foreclosure of mortgages held with remaining principle balances at the time of foreclosure of $245 and $641, respectively. No such property was acquired in 1997. NOTE O-Insolvency Fund Assessments 	As provided in the statutes, insurance companies which write business in Massachusetts are assessed for losses attributable to the insolvency of other insurance companies by the Massachusetts Insurers Insolvency Fund ("M.I.I.F."). From its inception, on August 2, 1972 through December 31, 1997, the M.I.I.F. has approved assessments totaling $133,474, of which the Company's share was approximately $7,540. It is anticipated that there will be additional assessments from time to time relating to various insolvencies. By statute, no insurer may be assessed in any year an amount greater than two percent of that insurer's net direct written premiums for the calendar year preceding the assessment. Although the timing and amounts of any such assessments are not known, Management is of the opinion that such assessments will not have a material effect on the consolidated financial position of the Company. The Company's policy is to expense these assessments as assessed. According to statute, the assessed insurance companies have the right to recoup amounts paid to the M.I.I.F., over a reasonable length of time, through premium rates approved by the Commissioner. The Company's policy is to recognize the recovery of the assessed amounts as received. Refund of assessments by the M.I.I.F. for the year ended December 31, 1997 was $283. Assessments by the M.I.I.F. for the years ended December 31, 1996 and 1995 were $742 and $338, respectively. NOTE P-Quarterly Results of Operations (Unaudited) An unaudited summary of the Company's 1997 and 1996 quarterly performance is as follows: 1997								 FIRST SECOND THIRD FOURTH 								 QUARTER QUARTER QUARTER QUARTER Total revenues................................. $199,069 $205,561 $225,082 $211,423 Net earnings................................... 16,638 19,971 35,012 24,594 Net earnings per weighted average common share (basic and diluted).................... 0.46 0.56 0.97 0.68 Cash dividends paid per share.................. 0.25 0.26 0.26 0.26 1996 Total revenues................................. $173,802 $186,448 $192,333 $195,674 Net earnings................................... 14,593 16,265 21,436 21,670 Net earnings per weighted average common share (basic and diluted).................... 0.40 0.45 0.59 0.60 Cash dividends paid per share.................. 0.06 0.25 0.25 0.25 NOTE Q-Subsequent Events 	The Company was notified in February 1998 that its application for a license in the State of Maine was approved. 44 SELECTED CONSOLIDATED FINANCIAL DATA 	The selected consolidated financial data presented below should be read in conjunction with the consolidated financial statements of the Company and the notes thereto. This financial data has been extracted from financial statements audited by Ernst & Young LLP in 1997 and by other auditors in 1993 through 1996. All dollar amounts set forth in the following tables are in thousands except per share data. 									Year ended December 31,				 						 1997 1996 1995 1994 1993 Statement of Earnings Data: Net premiums written...........	$ 741,501 $ 711,570 $ 603,421 $ 589,197 $ 563,416 Increase in unearned premiums..	 (11,004) (42,854) (10,831) (17,144) (14,856) Earned premiums................	 730,497 668,716 592,590 572,053 548,560 Net investment income..........	 80,794 77,402 71,313 62,901 53,068 Premium finance fees...........	 7,074 9,713 19,420 18,497 16,666 Net realized investment gains (losses)......................	 22,770 (7,574) 712 45,612 7,506 Total revenues............	 841,135 748,257 684,035 699,063 625,800 Losses and loss adjustment expenses......................	 526,127 475,231 367,552 369,660 373,959 Policy acquisition costs.......	 187,491 181,013 166,741 157,415 150,195 Total expenses............	 713,618 656,244 534,293 527,075 524,154 Earnings before income taxes...	 127,517 92,013 149,742 171,988 101,646 Income taxes...................	 31,302 18,049 39,541 49,405 26,330 Net earnings..............	$ 96,215 $ 73,964 $ 110,201 $ 122,583 $ 75,316 Per Share Data: Basic and diluted net earnings per share.. $ 2.67 $ 2.04 $ 2.93 $ 3.23 $ 1.98 Cash dividends paid per share................... $ 1.03 $ 0.81 $ 0.23 $ 0.15 $ - 	 Weighted average number of shares outstanding.............. 36,044,679 36,311,887 37,632,236 38,000,000 38,000,000 								 December 31,		 		 						 1997	 1996	 1995	 1994	 1993 Balance Sheet Data: Total investments.............. $1,242,695 $1,167,671 $1,096,778 $ 905,031 $ 873,234 Premiums receivable............ 169,469 157,835 127,047 102,432 95,103 Total assets................... 1,754,753 1,676,799 1,564,175 1,382,226 1,298,371 Unpaid losses and loss adjustment expenses........... 649,473 662,832 626,029 599,502 574,049 Unearned premiums.............. 379,599 367,991 330,454 314,719 283,526 Stockholders' equity........... 649,796 587,039 549,714 413,589 383,348 Stockholders' equity per share. 18.03 16.28 14.96 10.88 10.09 45 <PAGE MANAGEMENT'S DISCUSSION OF THE SUPPLEMENTAL INFORMATION ON INSURANCE OPERATIONS (Thousands of Dollars) 	The following exhibits depict the progress of the insurance operations of the Company over the past fifteen years. For these years of operation, net premiums written amounted to $4,783,113. During this period, the average statutory financial ratios were 67.7% for losses and loss expenses and 26.8% for underwriting expenses resulting in an average combined ratio of 94.5%. Total net investment income amounted to $515,735 or 10.8% of net premiums written. Net realized gains were $87,868. Stockholders' equity was $11,693 at the beginning of 1983 and $609,416, at the end of 1997, resulting in an average annual increase in excess of 30%. The progress of the insurance operations during the most recent five year period, compared to the two previous five year periods, can best be illustrated by the following comparison: 											5-Year Period		 									 1993-97	 1988-92	 1983-87 Direct premiums written............................	$3,353,450	 $2,029,313 $526,055 Net premiums written...............................	 3,209,105	 1,305,018 268,990 Net investment income..............................	 345,079	 135,579 35,077 Net realized gains.................................	 60,831	 22,887 4,150 Stockholders' equity at end of period..............	 609,416	 265,616 46,081 Statutory Financial Ratios (Unaudited) Losses and loss expenses to premiums earned......	 67.7%	 65.6% 76.7% Underwriting expenses to net premiums written....	 26.7	 27.6 24.8 	Combined ratio...............................	 94.4% 93.2% 101.5% Increase in Stockholders' Equity...................	 129.4%	 476.4% 294.1% 						 The insurance operations of the Company include the operating results of Commerce, its subsidiary company Western Pioneer and Citation. Citation commenced business in 1981 as a wholly-owned subsidiary of Commerce. On December 31, 1989, the ownership of Citation was transferred to The Commerce Group, Inc. Capital stock, paid-in capital and retained earnings of Commerce and Citation as of January 1, 1989 were combined due to the effect of the transfer in ownership of Citation to The Commerce Group, Inc. on December 31, 1989. In September 1993, ownership of both Commerce and Citation was transferred from The Commerce Group, Inc. to CHI, a subsidiary of The Commerce Group, Inc. Results of Western Pioneer are included since its acquisition by Commerce on August 31, 1995. The combined balance sheets of these insurance subsidiaries appear on pages 47 and 48. The combined statements of earnings of insurance operations appear on pages 49 and 50. 46 MANAGEMENT'S DISCUSSION OF THE SUPPLEMENTAL INFORMATION ON INSURANCE OPERATIONS (continued) THE COMMERCE GROUP, INC. AND SUBSIDIARIES COMBINED BALANCE SHEETS OF INSURANCE SUBSIDIARIES December 31, (Thousands of Dollars) 1997 1996 1995 1994 1993 ASSETS Cash and short-term investments.... $ 238,685 $ 140,102 $ 52,308 $ 4,560 $ 12,615 Bonds, at market (at amortized cost prior to 1993).................... 590,597 716,702 815,277 745,010 649,491 Preferred stocks, at market (at amortized cost prior to 1993)..... 148,499 147,680 111,220 85,574 80,059 Common stocks, at market........... 178,089 86,041 40,359 9,656 47,462 Mortgage loans on real estate...... 57,425 45,398 31,404 35,715 42,042 Other investments.................. 3,783 127 - - - - Premium balances receivable........ 169,311 157,673 126,090 101,529 94,333 Investment income receivable....... 12,103 12,655 14,440 13,285 10,205 Residual market receivable......... 180,799 195,213 200,124 214,818 220,312 Reinsurance receivable............. 18,170 19,659 21,897 16,892 12,868 Deferred acquisition costs......... 85,264 82,968 67,160 59,066 53,647 Current income taxes............... - - - - - - Deferred income taxes.............. - - 2,100 38,180 - Real estate, furniture and equipment 29,060 26,011 24,642 25,246 22,371 	 Total assets................ $1,711,785 $1,630,229 $1,507,021 $1,349,531 $1,245,405 LIABILITIES Unpaid losses and loss expenses.... $ 637,094 $ 657,854 $ 618,791 $ 592,373 $ 567,797 Unearned premiums.................. 379,599 367,991 330,454 314,719 283,526 Notes payable...................... - - - - - - Deferred income.................... 7,271 7,974 8,954 10,451 7,351 Accounts payable, accrued and other liabilities....................... 60,332 41,368 34,351 43,433 16,564 Current income taxes............... 9,635 2,726 1,596 10,254 4,867 Deferred income taxes.............. 8,438 2,165 - - - 13,669 	 Total liabilities........... 1,102,369 1,080,078 994,146 971,230 893,774 STOCKHOLDERS' EQUITY Capital stock...................... 3,600 3,600 3,450 3,450 3,450 Paid-in capital.................... 45,050 45,050 23,700 23,700 8,700 Retained earnings Balance, January 1............... 501,501 485,725 351,151 339,481 253,466 Net earnings..................... 101,528 74,432 110,450 113,892 79,837 Unrealized gains (losses) on investments..................... 4,152 6,574 58,919 (77,622) 21,928 Dividends paid................... (46,415) (65,230) (34,795) (24,600) (15,750) Balance, December 31............... 560,766 501,501 485,725 351,151 339,481 	 Total stockholders' equity.. 609,416 550,151 512,875 378,301 351,631 	 Total liabilities and 	 stockholders' equity...... $1,711,785 $1,630,229 $1,507,021 $1,349,531 $1,245,405 47 <PAGE MANAGEMENT'S DISCUSSION OF THE SUPPLEMENTAL INFORMATION ON INSURANCE OPERATIONS (continued) THE COMMERCE GROUP, INC. AND SUBSIDIARIES COMBINED BALANCE SHEETS OF INSURANCE SUBSIDIARIES December 31, (Thousands of Dollars) 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 ASSETS $ 25,809 $ 11,190 $ 38,654 $ 84,308 $ 60,885 $ 21,051 $ 10,048 $ 11,802 $ 7,953 $ 3,864 505,565 329,935 242,735 153,621 133,867 116,220 88,755 56,985 34,422 22,352 2,261 869 1,010 1,324 1,606 2,295 6,755 9,956 10,837 7,986 43,545 30,055 4,869 2,900 1,921 1,438 149 134 1,494 1,540 60,697 66,122 56,124 52,244 42,882 15,931 - - - 7,825 5,860 67,876 55,510 57,733 56,713 33,727 19,329 11,817 8,194 6,028 5,430 - - - - - - - - - - - 9,710 6,063 4,235 3,093 2,889 2,370 2,485 1,722 1,286 887 274,426 277,196 290,440 268,951 198,177 132,725 87,178 50,327 29,187 20,513 365 - - - - - - - - - - 55,442 33,981 27,273 22,702 15,699 10,898 7,129 5,417 3,968 3,057 - - - 341 266 - 2,209 1,294 - - - 883 1,666 - - - - - - - - 23,183 24,163 25,046 23,118 9,684 8,356 7,370 5,648 3,136 2,799 $1,068,879 $835,967 $749,785 $669,315 $501,603 $330,613 $223,895 $151,479 $106,136 $74,288 LIABILITIES $ 495,800 $439,551 $403,752 $345,020 $270,628 $169,539 $113,513 $ 71,525 $ 44,425 $32,860 264,567 192,785 175,334 174,345 118,079 84,876 55,378 36,024 23,585 14,190 - - 1,662 1,837 2,013 2,204 3,772 4,140 2,858 1,313 8,384 12,918 20,264 23,689 23,307 11,058 7,503 4,208 3,173 1,658 20,863 7,677 21,065 27,513 19,350 14,532 8,532 4,162 4,479 2,482 9,249 5,811 3,542 - - 470 - - - 418 1,487 4,400 - - 1,623 1,021 1,853 3,736 3,623 2,610 2,079 803,263 658,742 625,619 574,027 434,398 284,532 192,434 123,682 81,548 56,069 STOCKHOLDERS' EQUITY 3,450 3,450 3,450 3,450 2,350 2,350 2,350 2,350 2,350 2,250 8,700 8,700 8,700 8,700 6,500 6,500 6,500 6,500 6,500 5,500 165,075 112,016 83,138 62,877 37,231 22,611 18,947 15,738 10,469 5,693 91,980 55,214 32,414 21,966 21,837 15,614 4,362 4,025 6,033 5,213 9,811 2,545 (86) 645 321 (54) 7 (158) (179) 63 (13,400) (4,700) (3,450) (2,350) (1,034) (940) (705) (658) (585) (500) 253,466 165,075 112,016 83,138 58,355 37,231 22,611 18,947 15,738 10,469 265,616 177,225 124,166 95,288 67,205 46,081 31,461 27,797 24,588 18,219 $1,068,879 $835,967 $749,785 $669,315 $501,603 $330,613 $223,895 $151,479 $106,136 $74,288 48 MANAGEMENT'S DISCUSSION OF THE SUPPLEMENTAL INFORMATION ON INSURANCE OPERATIONS (continued) THE COMMERCE GROUP, INC. AND SUBSIDIARIES COMBINED STATEMENTS OF EARNINGS OF INSURANCE OPERATIONS Year Ended December 31, (Thousands of Dollars) 							 1997 1996 1995 1994 1993 Underwriting Direct premiums written..............	$768,649 $731,823 $626,666 $625,023 $601,289 Net premiums written.................	$741,501 $711,570 $603,421 $589,197 $563,416 Increase in unearned premiums........	 11,004 42,854 10,831 17,144 14,856 	Earned premiums..................	 730,497 668,716 592,590 572,053 548,560 Expenses Losses and loss expenses.............	 521,775 474,173 367,258 369,764 373,243 Underwriting expenses................	 185,146 194,873 171,892 162,446 147,290 (Increase) decrease in deferred acquisition costs...................	 (2,296) (15,809) (5,723) (5,420) 1,796 	Total expenses...................	 704,625 653,237 533,427 526,790 522,329 Underwriting income (loss).............	 25,872 15,479 59,163 45,263 26,231 Net investment income..................	 81,218 76,867 71,007 63,119 52,868 Premium finance fees...................	 7,056 9,666 19,246 18,315 16,486 Net realized investment gains (losses).	 22,909 (7,863) 720 32,025 13,040 	Earnings before Federal income 	taxes and withdrawing companies' 	settlements......................	 137,055 94,149 150,136 158,722 108,625 Other income Withdrawing companies' settlements...	 - - - - - - 	 Earnings before Federal income taxes...	 137,055 94,149 150,136 158,722 108,625 Federal income taxes (benefits)........	 35,527 19,717 39,686 44,830 28,788 Earnings before cumulative effect of change in accounting principle........	 101,528 74,432 110,450 113,892 79,837 Cumulative effect on prior years (to December 31, 1986) of changing to different method of accounting for income taxes..........................	 - - - - - - 	 	NET EARNINGS.....................	$101,528 $ 74,432 $110,450 $113,892 $ 79,837 Statutory Financial Ratios (Unaudited) Losses and loss expenses to premiums earned.....................	 71.4% 70.9% 62.0% 64.6% 68.0% Underwriting expenses to net premiums written....................	 25.1 27.1 29.0 27.1 25.7 	Combined ratio...................	 96.5% 98.0% 91.0% 91.7% 93.7% 	Underwriting profit (loss).......	 3.5% 2.0% 9.0% 8.3% 6.3% 49 MANAGEMENT'S DISCUSSION OF THE SUPPLEMENTAL INFORMATION ON INSURANCE OPERATIONS (continued) THE COMMERCE GROUP, INC. AND SUBSIDIARIES COMBINED STATEMENTS OF EARNINGS OF INSURANCE OPERATIONS Year Ended December 31, (Thousands of Dollars) 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 $525,495 $429,780 $401,077 $366,492 $306,469 $206,231 $131,807 $85,000 $65,699 $37,318 $508,847 $310,999 $219,936 $140,313 $124,923 $ 99,193 $ 60,808 $49,229 $33,943 $25,817 98,353 30,193 34,692 12,655 9,678 13,428 6,775 6,392 2,137 2,258 410,494 280,806 185,244 127,658 115,245 85,765 54,033 42,837 31,806 23,559 271,848 173,901 125,219 88,564 80,203 65,299 44,205 33,548 19,567 15,242 138,669 85,655 55,551 44,181 33,115 25,882 18,460 15,177 11,241 6,532 (21,462) (6,708) (4,571) (7,003) (4,801) (3,769) (1,712) (1,448) (911) (1,327) 389,055 252,848 176,199 125,742 108,517 87,412 60,953 47,277 29,897 20,447 21,439 27,958 9,045 1,916 6,728 (1,647) (6,920) (4,440) 1,909 3,112 39,685 32,661 25,978 21,256 15,999 10,896 7,554 6,835 5,684 4,108 13,734 11,165 10,074 8,095 4,592 3,021 1,436 531 324 39 12,368 7,529 74 618 2,298 3,423 185 336 (108) 314 87,226 79,313 45,171 31,885 29,617 15,693 2,255 3,262 7,809 7,573 43,168 - - - - - - - - - - 	 130,394 79,313 45,171 31,885 29,617 15,693 2,255 3,262 7,809 7,573 38,414 24,099 12,757 9,919 7,780 2,987 (2,107) (763) 1,776 2,360 91,980 55,214 32,414 21,966 21,837 12,706 4,362 4,025 6,033 5,213 - - - - - 2,908 - - - - - 	 $ 91,980 $ 55,214 $ 32,414 $ 21,966 $ 21,837 $ 15,614 $ 4,362 $ 4,025 $ 6,033 $ 5,213 66.2% 61.9% 65.7% 68.0% 69.5% 79.4% 83.5% 79.7% 63.6% 63.8% 28.1 30.0 26.7 26.3 22.0 22.5 24.4 28.1 27.8 23.9 94.3% 91.9% 92.4% 94.3% 91.5% 101.9% 107.9% 107.8% 91.4% 87.7% 5.7% 8.1% 7.6% 5.7% 8.5% (1.9%) (7.9%) (7.8%) 8.6% 12.3% 50 THE COMMERCE GROUP, INC. DIRECTORS Herman F. Becker.........................	President and owner, Sterling Realty and Huguenot 						 	Development Corporation Joseph A. Borski, Jr.....................	Self-employed Certified Public Accountant Eric G. Butler...........................	Retired Vice President and General Claims Manager of 						 	Commerce and Citation Henry J. Camosse.........................	Retired President, Henry Camosse & Son Co., Inc., 							a building and masonry supplies company Gerald Fels..............................	Executive Vice President and Chief Financial 								Officer of the Company David R. Grenon..........................	Chairman Emeritus and Assistant Clerk of The 							Protector Group Insurance Agency, Inc., a property 							and casualty insurance agency Robert W. Harris.........................	Retired Treasurer, H.C. Bartlett Insurance Agency, 							Inc. Robert S. Howland........................	Retired Clerk, H.C. Bartlett Insurance Agency, 								Inc. John J. Kunkel...........................	President and Treasurer, Kunkel Buick and GMC 							Truck, Treasurer, Kunkel Bus Company Raymond J. Lauring.......................	Retired President, Lauring Construction Company Roger E. Lavoie..........................	Retired President and Treasurer, Lavoie Toyota-							 	Dodge, Inc. Normand R. Marois........................	Retired Chairman of the Board, Marois Bros., Inc., 							a contracting firm Suryakant M. Patel.......................	Physician specializing in internal medicine Arthur J. Remillard, Jr..................	President, Chief Executive Officer and Chairman 							of the Board of the Company Arthur J. Remillard, III.................	Senior Vice President and Assistant Clerk of 							the Company, Senior Vice President of Commerce 							and Citation in charge of Policyholder Benefits Regan P. Remillard.......................	Senior Vice President and General Counsel 							of the Company, President and Secretary of 							Western Pioneer Insurance Company Antranig Sahagian........................	Retired Owner, A. Sahagian Service Center Gurbachan Singh..........................	Physician specializing in general surgery John W. Spillane.........................	Clerk of the Company and practicing attorney 51 DIRECTORS OF COMMERCE HOLDINGS, INC. The Commerce Insurance Company Western Pioneer Insurance Company Citation Insurance Company Arthur J. Remillard, Jr................	President, Chief Executive Officer and Chairman of the Board Gerald Fels............................	Executive Vice President and Chief Financial Officer Arthur J. Remillard, III (1)...........	Senior Vice President and Clerk Regan P. Remillard.....................	Senior Vice President and General Counsel, President and Secretary of Western Pioneer Insurance Company David R. Grenon (1)....................	Chairman Emeritus and Assistant Clerk of The Protector Group Insurance Agency John M. Nelson (1).....................	Chairman of TJX Companies Suryakant M. Patel (1).................	Physician specializing in internal medicine William G. Pike (1)....................	Executive Vice President and Chief Financial Officer of Granite State Bankshares, Inc. DIRECTORS OF BAY FINANCE COMPANY, INC. Arthur J. Remillard, Jr................	President and Chairman of the Board Gerald Fels............................	Executive Vice President and Chief Financial Officer John W. Spillane.......................	Clerk and practicing attorney Arthur J. Remillard, III...............	Assistant Clerk Regan P. Remillard.....................	Senior Vice President DIRECTORS OF CLARK-PROUT INSURANCE AGENCY, INC. Arthur J. Remillard, Jr................	President and Chairman of the Board Gerald Fels............................	Executive Vice President and Chief Financial Officer John W. Spillane.......................	Clerk and practicing attorney Arthur J. Remillard, III...............	Assistant Clerk Elizabeth M. Edwards...................	Vice President 					 (1) Commerce Holdings, Inc., The Commerce Insurance Company and Citation Insurance Company only. 52 THE COMMERCE GROUP, INC. Commerce Holdings, Inc. The Commerce Insurance Company Western Pioneer Insurance Company Citation Insurance Company Bay Finance Company, Inc. Clark-Prout Insurance Agency, Inc. OFFICERS OF THE COMMERCE GROUP, INC. President, Chief Executive Officer and Chairman of the Board... 	Arthur J. Remillard, Jr. Executive Vice President and Chief Financial Officer........... 	Gerald Fels Senior Vice President and Assistant Clerk...................... 	Arthur J. Remillard, III Senior Vice President and General Counsel...................... 	Regan P. Remillard Senior Vice President..........................................	Mary M. Fontaine Clerk..........................................................	John W. Spillane Treasurer and Chief Accounting Officer......................... 	Randall V. Becker Assistant Treasurer............................................ 	Thomas A. Gaylord Assistant Vice President....................................... 	Robert E. McKenna * Officers of Subsidiaries President, Chief Executive Officer and Chairman of the Board... 	Arthur J. Remillard, Jr. Executive Vice President and Chief Financial Officer........... 	Gerald Fels Senior Vice Presidents......................................... 	David H. Cochrane 										 	Peter J. Dignan 											Mary M. Fontaine 										 	Arthur J. Remillard, III 										 	Joyce B. Virostek Senior Vice President and General Counsel...................... 	Regan P. Remillard Vice Presidents................................................ 	Elizabeth M. Edwards 										 	Michael J. Richards 										 	Angelos Spetseris 										 	Henry R. Whittier, Jr. Assistant Vice Presidents..............Robert M. Blackmer	 	Ronald J. Lareau 						 Stephen R. Clark	 	Karen A. Lussier 						 Raymond J. DeSantis	 	Donald G. MacLean 						 Warren S. Ehrlich	 	Robert E. McKenna 						 John V. Kelly		 	Robert L. Mooney 										 	Kenneth E. Morrison Treasurer and Chief Accounting Officer......................... 	Randall V. Becker Assistant Treasurer............................................ 	Thomas A. Gaylord Officers of Western Pioneer Insurance Company President and Secretary........................................ 	Regan P. Remillard Chief Financial Officer........................................ 	Albert E. Peters Vice President................................................. 	Howard M. Dreyfus Assistant Vice Presidents...................................... 	Michael J. Berryessa 										 	Robert M. Keppel Treasurer and Controller.......................................	Joan M. Kelly * Officers often hold positions with several operating subsidiaries. The titles listed represent their primary office as of March 1, 1998. 53 <PAGE Stockholder Information Annual Meeting The Annual meeting of stockholders will be held at 9:00 a.m. on Friday, May 15, 1998 at the Company's Underwriting Building, 11 Gore Road (Route 16), Webster, MA. Form 10-K Stockholders interested in the detailed information contained in the Company's annual report on Form 10-K, as filed with the Securities and Exchange Commission, may obtain a copy without charge, by writing to the Assistant to the President at 211 Main Street, Webster, MA 01570. Transfer Agent The Commerce Group, Inc. c/o BANKBOSTON, NA Boston EquiServe, L.P. P.O. Box 8040 Boston, MA 02266-8040 (781) 575-3100 Executive Offices 211 Main Street Webster, MA 01570 (508) 943-9000 Trading of Common Stock The Company's Common Stock trades on the NYSE under the symbol "CGI". Independent Auditors Ernst & Young LLP 200 Clarendon Street Boston, MA 02116 (617) 266-2000 54