Rebate and Marketing Fund  
Addendum to The 1994/1995 Microsoft  
Channel Agreement  
(January - June, 1995)  
  
This Addendum ("Agreement") entered into as of the 1st day of  January,   
1995, supplements that certain Microsoft 1994/1995 Channel  Agreement   
("Agreement") between MICROSOFT CORPORATION ("MS") having its principal   
place of business at One Microsoft Way Redmond, WA 98052 and EGGHEAD   
SOFTWARE ("CUSTOMER") having its principal place of business at 22011 SE   
51st Street, Issaquah, WA 98027.  The Agreement is hereby supplemented   
as follows:  
  
1.     Purpose  
  
The purpose of this Addendum is to set forth the framework by which   
CUSTOMER may earn Rebates and Marketing Funds.  
  
2.     Term and Termination  
  
This Addendum shall be effective as of the date indicated above,and   
shall expire on June 30, 1995.  Either party may terminate this   
Addendum, with or without cause, upon (30) days prior written notice.    
This Addendum is not valid unless both MS and CUSTOMER have executed a   
Microsoft 1994/1995 Channel Agreement.  
  
3.     Definitions  
  
For purposes of this Addendum, capitalized terms not otherwise defined   
herein, shall have the same definitions as set forth in the Agreement.    
Additional capitalized terms included in this Addendum are as defined in   
Schedule A attached hereto.  
  
4.     Rebates  
  
CUSTOMER is eligible to receive up to a <F4> percent <F4> Rebate on its   
Qualified Purchase made during the Rebate and Marketing Fund Period. The   
Rebate shall be paid provided CUSTOMER complies with the Rebate Program   
Guidelines outlined in Schedule B. Notwithstanding such Rebate Program   
Guidelines, MS may, at its sole discretion, pay all or any portion of   
the Rebate prior to the end of the Rebate and Marketing Fund Period.    
The Rebate so paid may be adjusted subsequently based upon compliance   
with the Rebate Program Guidelines.  
  
5.    Marketing Funds  
  
 5.1   Base Level Funds  
  
MS hereby grants to CUSTOMER the use of Marketing Funds calculated   
monthly by the total number of each Product CUSTOMER purchased from MS   
multiplied by each Product's respective Marketing Fund Accrual rate as   
outlined in Schedule C attached hereto.  MS reserves the right to modify   
Schedule C at anytime without notice.  Marketing Funds accrue monthly   
and shall expire on December 31, 1995.  
  
Marketing Funds shall not begin accruing until both CUSTOMER and MS have   
executed this Addendum.  Should CUSTOMER fail to execute, or should MS   
be unable to execute this Addendum by January 1, 1995, for each full   
month after January 1, 1995, in which this Addendum is not executed,   
CUSTOMER shall not receive such month's Marketing Fund accrual.  
  
5.2    Opportunity Funds  
  
Periodically, MS may allow CUSTOMER to participate in other MS programs   
in which CUSTOMER shall receive additional Marketing Funds.  
  
5.3    Guidelines for Marketing Fund Use  
  
MS shall provide CUSTOMER with a guideline of activities which MS sees   
as a priority for spending the funds.  The Microsoft Reseller Marketing   
Fund Guidelines is attached hereto as Schedule D.  
  
6.     Reporting Requirements  
  
CUSTOMER shall submit reports to MS as outlined in CUSTOMER's Rebate   
Program Guidelines, and in Schedule F attached hereto in accordance with   
the EDI Implementation Guide attached hereto as Schedule E. Failure by   
CUSTOMER to comply with the terms of the Guidelines shall result in   
CUSTOMER's loss of its monthly Compliance Rebate total for each month   
reporting is non-compliant.  
  
IN WITNESS WHEREOF, the parties have signed this Addendum on the date   
indicated below.  This Addendum is hereby made part of the Agreement.    
All terms and conditions of the Agreement not supplemented herein shall   
remain in full force and effect.  This Addendum is not binding until   
executed by MS.  
  
  
  
AGREED AND ACCEPTED TO BY              AGREED AND ACCEPTED TO BY  
MICROSOFT CORPORATION ("MS"):          EGGHEAD SOFTWARE  
("CUSTOMER"):  
  
By:/ss Johan Liedgren                  By: /ss Thomas F. Quinn  
  
Name: (please print)                   Name: (please print)  
  
Title:  Direct, Channel Policies       Title: Dir. Gen'l.  
Merchandising  
  
Date:    5/15/95                       Date: 5/9/95  
  
  
  
Schedule A  
  
Definitions  
  
     "AMS Reporting" (Account Management Systems Reporting) is defined   
as a monthly report of CUSTOMER's monthly Sell To sales of all MS   
Product, reported in the format Attached hereto as Schedule F.  
  
     "Electronic Data Interchange" or "EDI" is defined as the ANSI-ASCII   
X.12 standard, adopted by ABCD, by which CUSTOMER shall submit sales   
reporting to MS.  
  
    "Inventory Reporting" is defined as the reporting of Product   
specific month end inventory.  If CUSTOMER has multiple locations,   
inventory reporting shall be by location, and shall include the name,   
street address, city, state and zip code for each location.  
  
    "Marketing Funds" is defined as the purchase credit amount accrued   
by CUSTOMER as a percentage of Qualified Purchases, and used to fund   
CUSTOMER's pre-approved MS marketing activities.  
  
    "Marketing Fund Accrual" is defined as the dollar amount MS grants   
CUSTOMER for each Product purchased from MS.  
  
    "Microsoft Marketing Funds Guidelines" is defined as MS' then   
current terms and conditions attached hereto as Attachment D, available   
from the Microsoft Reseller Account Representative, for the use of   
Marketing Funds.  
  
      "Qualified Purchases" is defined as net purchases made during the   
Rebate and Marketing Fund Period; provided, however, that Qualified   
Purchases shall include only those purchases which are shipped to   
CUSTOMER during the Rebate and Marketing Fund Period, less returns, and   
credits for which payment in full has been received by MS from CUSTOMER   
within thirty (30) days after the end of the Rebate and Marketing Fund   
Period, and shall not include Microsoft Select.  
  
     "Rebate" is defined as the dollar amount paid to CUSTOMER by MS in   
the form of a purchase credit for achieving of specific rebate program   
goals and reporting requirements as set forth herein.  
  
    "Rebate and Marketing Fund Period" is defined as the six (6)   
calendar months, from January 1, 1995 through June 30, 1995, during   
which CUSTOMER shall earn Rebates and Marketing Funds.  
  
     "Salesout" or "Sell Through Reporting" is defined as the reporting   
of the number of Product units that CUSTOMER location distributes to its   
customers.  
  
     "Sell To" is defined as Product specific (per MS SKU) sales to all   
End Users.  
  
  
  
Schedule B  
  
Rebate Program Guidelines  
  
REBATE PROGRAM OVERVIEW  
  
Programs: The January-June, 1995, Rebate period offers five rebate   
programs.  Rebate percentages available are listed in the table below.    
Details on each program are also included in this document.  
  
  
                                       Maximum Percentage    
Outlined on  
         Rebate Incentive                   Available          
Page(s)  
  
  Compliance Program                           <F4>         B2-4  
  Total Sales-out Program                      <F4>         B5  
  BackOffice Sales-out Program                 <F4>         B6-7  
  Win Office and Mac Office Sales-out Program  <F4>         B8-9  
  Consumer Sales-out Program                   <F4>         BIO-11  
  Total                                        <F4>  
  
Rebate Calculations and Payments: Rebates will be paid in the form of   
Microsoft purchase credits forty-five (45) days after the end of each   
quarterly rebate period (i.e. May 15th for January - March, 1995   
quarter).  Rebates are calculated by multiplying the achieved rebate   
percentage by the total Qualified Purchases for the rebate period.    
Revenue generated from Microsoft Select Enrollment Agreements executed   
by MS on or after July 1, 1994, shall be included in calculating   
Egghead's achievement toward the Sales-out goal, but shall not be   
included in Egghead's final total Qualified Purchases for purposes of   
Rebate payment.  Revenue generated from Microsoft Select Enrollment   
Agreements executed by MS prior to July 1, 1994 will be included in   
calculating Egghead's achievement towards the sales-out goal and will   
also be eligible for a rebate.  Rebate payment for such Select   
Enrollment Agreements shall be in the form of a purchase credit forty-  
five (45) days after the end of each quarterly rebate period.  
  
Product Availability: If Microsoft is unable to ship a current version   
of a product for any ten (10) consecutive business days, Egghead's   
purchases through distribution of those SKUs will count toward Egghead's   
Qualified Purchases for the semester.  
  
All copies of eligible purchase orders placed through distribution along   
with a copy of the Microsoft Stock Out Report must be sent to Microsoft   
no later than fifteen (15) days following the semester end.  Please send   
purchase order copies and the Microsoft Stock Out Report to the   
following address:  
  
Microsoft Corporation  
One Microsoft Way  
Bldg. 22/4051  
Redmond, WA 98052  
Attn: Kristin Weeber, Rebate Specialist  
  
Compliance Rebate Payment: Provided that Egghead fulfills all of the   
compliance requirements, the Compliance Rebate will be paid monthly, on   
the 20th of following month in the form of a purchase credit for use   
toward purchasing Microsoft products.  
  
Any issues regarding rebates should be sent in writing to Kristin   
Weeber, Rebate Specialist, no later than thirty (30) days following   
receipt of rebate payment.  If such written notice is not provided   
within thirty (30) days, Egghead shall have no further right to dispute   
rebate payment.  
COMPLIANCE REBATE PROGRAM  
  
Program Objectives: The objective of the Compliance Rebate Program is to   
incent Egghead to comply with Microsoft contractual requirements for   
payments, Street Dates, and reporting.  
  
Non-compliance: During any given month, failure to comply with any or   
all of the current compliance criteria will result in the forfeiture of   
the entire compliance rebate for that month.  
  
1. Microsoft Payment Requirements:  
  
Microsoft requires it's customers to pay it's invoices within terms.  In   
order to maintain compliance, 100% of the gross invoice value for non-  
Select and 85% of the gross invoice value for Select must be current as   
of Microsoft's fiscal month-end.  Unapplied credits will be excluded   
from the calculation.  
  
2. Microsoft Street Date Requirements:  
  
From time to time, Microsoft may announce a new product or new versions   
of an existing product for which Microsoft shall set a Street Date. In   
order to comply with the Street Date requirements, Egghead shall not:  
  
           Ship or deliver the product to any end-user customer  
prior to the Street Date.  
          Accept any end user payment for the product prior to the Street   
Date.  Checks and/or credit card numbers may be accepted by   
Egghead, but can only be processed when product is delivered to the   
end user on or after the Street Date.  
         Advertise, merchandise, or promote the product to end user   
customers until it is officially announced by Microsoft.  Usually,   
the product announcement is on the Street Date.  If the product   
announcement is earlier than the Street Date, Microsoft will   
clearly communicate the announce date to the channel.  If product   
is announced by Microsoft before the Street Date, the product can   
be advertised, merchandised and/or promoted immediately after such   
announcement, provided that all such promotions clearly state that   
the product is not yet available for purchase.  
          Allow it's distribution centers and/or warehouses to distribute,   
for a period of up to twelve months, a Street Date product to any   
individual sales office, retail store, or outlet which Microsoft in   
its sole discretion has determined to be in violation of the Street   
Date Requirements.  
  
In the event Egghead violates the Street Date for any special products   
specified in a Microsoft Street Date letter (including, but not limited   
to Microsoft<F1> Windows<F1>), Egghead shall forfeit up to the entire   
Compliance Rebate for the Rebate period in which the violation  occurred.  
  
Should Egghead fail to comply with the Street Date Requirements,   
Microsoft may also, for a period of up to twelve (12) months, withhold   
shipments to Egghead of future product until the Street Date of such   
product.  
  
Microsoft shall penalize all Street Date violators.  Should Egghead wish   
to report a Street Date violation, Egghead may fax a copy of a dated   
sales receipt to Melanie Eberle at Microsoft at (206) 936-5141.  Once a   
violation has been reported, Microsoft shall investigate the violation,   
apply penalties as appropriate, and inform the violating reseller of the   
penalty, Please note, in order to confirm a suspected violation,   
Microsoft must receive a dated sales receipt.  
  
3.   Microsoft Reporting Requirements  
  
All reports outlined below must be Timely, Accurate, and Complete. For   
purposes of the Microsoft Channel Agreement, "Timely" is defined as MS   
receipt of reporting by the due date and time indicated, "Accurate" is   
defined as the correct population of all reporting fields, and   
"Complete" is defined as the population of all required reporting   
fields.  
  
FAST TRACK REPORTING  
  
Fast Track Reporting is defined as a weekly report sent to Microsoft via   
Electronic Data Interchange format ("EDI") of weekly Sell To sales,   
Inventory, and Internal Market Share.  Egghead must report sales from   
Egghead to End Users.  Egghead must make the EDI reports available to   
MS' EDI mailbox each Monday by 12:00 noon (Pacific time).  These reports   
shall cover the seven-day period ending the prior Friday night Please   
refer to the EDI Implementation Guide for details on reporting   
requirements.  
  
Microsoft reserves the right to conduct audits on Egghead's market share   
data at any time.  If the results of the audit show that Egghead is   
reporting one or more market share categories incorrectly, Egghead must   
correct the specified categories and provide the corrected back data   
through the beginning of January before Egghead is eligible to receive a   
compliance rebate.  
  
Reporting Requirements  
  
      Each unit of single license Full Package Product should be   
reported as one unit.  This applies for both Microsoft products   
and for competitive products.  
  
     Any single Microsoft product that includes multiple licenses   
should be reported as one unit.  Microsoft win then convert the   
quantity of multiple license units sold to the number of licenses   
they represent.  Examples of these products include MMLP 20 Pack,   
MMLP 100 Pack, and AE 10 Pack.  
  
Each competitive multiple license product should be reported as   
the number of licenses represented.  
  
All volume licensing agreements (such as MOLP, MVLP, and MELP)   
should be reported as one unit for each license sold.  
  
  
  
Example: If Egghead sold a quantity of five (5) units of a Microsoft 20   
user MMLP, Egghead would report a quantity of five units of that SKU.   
However, if Egghead sold a quantity of five units of a competitor's 20   
user MMLP, Egghead would report a quantity of 100 licenses.  
  
MARKET SHARE REPORTING  
  
The following table outlines the Market Share product categories for EDI   
reporting.  The table also specifies the top competitive products that   
must be included in the aggregated market share reporting for the Fast   
Track Rebate Program.  All other competitive products in each category   
should also be included in the market share reporting.  
  
  
                                      
Category          Microsoft Product       Competitive Products  
  
Windows word      Microsoft Word for      <F4>  
processors        Windows<F1>               
  
Windows           Microsoft<F1> Excel     <F4>  
spreadsheets      for Windows<F1>           
  
Windows bundles   Microsoft<F1>Office     <F4>   
                  for Windows<F1>           
                                            
                                            
  
Window            Microsoft Access<F1>    <F4>  
Databases         for Windows<F1>           
                  FoxPro<F1> for            
                  Windows<F1>             <F4>  
  
Mail Servers      Microsoft<F1> Mail      <F4>  
                                            
                                            
  
Network           Microsoft<F1>           <F4>   
Operating         Windows NT<F1>            
Systems           Advanced Server           
                  LAN Manager               
                                            
                                            
  
COMPLIANCE REBATE PROGRAM  
  
Accounts are required to report sell-to units and inventory units for   
each Microsoft SKU, but are required only to report the total license   
count for competitive product sell-to for each category.  All SKUs for   
these titles should be counted, including full packaged product,   
upgrades, Microsoft license packs, education, and government SKUs.    
Please refer to the EDI Implementation Guide for details on reporting   
requirements.  
  
  
Example:  If Egghead sold-through fifty (50) units of <F4>   
 in one week, then Egghead would report a total of seventy   
(70) Sales-out licenses of competitor's products in the Windows   
Spreadsheet category.  
  
AMS/MBS REPORTING  
  
Egghead must submit AMS or MBS reporting by the 10th of each month for   
the prior month in the format outlined in Schedule D of the January -   
June, 1995 Rebate and Marketing Fund Addendum to the Microsoft Channel   
Agreement.  Reporting shall be transmitted in electronic format and sent   
via modem to 1-800-831-6316, or on tape or diskette to MS at the   
following address:  
  
Microsoft Corporation  
Reseller Reporting Group  
Bldg. 8N/2  
One Microsoft Way Redmond, WA 98052  
  
Should Egghead provide both monthly AMS and MBS and weekly Fast Track   
Reporting on a compliant basis for three (3) consecutive months, MS may   
at its sole discretion grant a written waiver of Egghead monthly AMS and   
NBS Reporting requirements.  
  
  
TOTAL SALES-OUT REBATE PROGRAM  
  
Program Objective: The objective of the Total Sales-out Rebate Program   
is to increase sales of Microsoft products.  
  
Rebate Percentages: The total possible rebate percentage achievable for   
Total Sales-out Rebate Program is <F4> percent <F4> of Qualified   
Purchases for January - June, 1995.  
  
Goal Definitions: The program goals are based upon the following:  
  
- -  Egghead's historical sales-out of Microsoft products by Microsoft  
   business division.  
- -  Microsoft's United States total sales-out goals.  
- -  Egghead's contribution to Microsoft's historical sales.  
  
Rebate Goals: Egghead has a first quarter sales-out goal and a total   
semester sales-out goal.  Egghead's performance for the first three   
months of the January - June, 1995 semester will be measured against the   
first quarter sales-out goal.  At the end of the first quarter, Egghead   
will receive the percentage of the eligible rebate earned based on   
performance against the first quarter goal.  At the end of the semester,   
Egghead will be measured on their six-month performance against the   
total semester goal.  Even if Egghead does not meet <F4> of the first   
quarter goal, Egghead can still achieve <F4> of the semester goal   
provided that the semester goal is met at the end of the six-month   
period.  
  
  
Egghead's Total Sales-out Rebate Program goals are as follows:  
  
- -  Quarter 1 Goal (January-March, 1995):     <F4>

- -  Semester Goal (January-June, 1995):       <F4>  
  
Sales-out Definitions/Measurement: Microsoft Product Sales-out is   
defined as all Microsoft net product units sold through Egghead outlet   
locations.  Egghead's full packaged product, MOLP, and upgrade sales-out   
units will be measured from the sales-out reported by Egghead to   
Microsoft.  Revenue from licensing sales is captured and generated by   
Microsoft's financial systems and included in total sales-out used to   
measure product sales-out rebate performance.  
  
License revenue (Select and Microsoft Maintenance) credit is granted as   
Microsoft recognizes the revenue.  This occurs when Microsoft has   
received the customer's license reporting.  Following receipt of   
reporting, Microsoft bills the customer/reseller and simultaneously   
recognizes the revenue.  
  
Payment: At the end of the semester, Egghead will be paid a sales-out   
rebate based on performance against the semester goal.  If Egghead   
achieves greater than <F4> percent <F4> of the semester sales-out   
goal, Egghead will receive the exact achieved percentage of the eligible   
sales-out rebate up to one <F4> percent <F4>.  If Egghead   
achieves less than <F4> percent <F4> of the sales-out rebate goal,   
Egghead will not receive any portion of the sales-out rebate.  The   
purpose of this scale is to offer an incentive for accounts to meet a   
portion of their goal in the event they cannot achieve the full   
Microsoft sales-out goal.  
  
Although Microsoft pays the sales-out rebate ultimately based on   
performance against the semester sales-out goal, Microsoft also pays a   
sales-out rebate at the end of the first quarter based on performance   
against the first quarter goal.  The scale for the first quarter payment   
is the same as the scale for the semester payment.  The first quarter   
payment amount will be subtracted from the final semester payment for   
the sales-out rebate.  
  
Example: If Egghead has a quarterly sales-out goal of $10,000,000 and a   
total semester goal $25,000,000, and Egghead sells $8,000,000 over the   
first quarter period and $27,500,000 over the entire semester period,   
Egghead will receive the following rebate payments:  
  
PERIOD              GOAL       SELL-THROUGH           PAYMENT  
                                ACHIEVED  
First Quarter    $10,000,000  $8,000,000  <F4> of <F4> eligible rebate =  
                                          <F4> of January-March   
                                          Qualified Purchases.  
  
Semester         $25,000,000  $27,500,000 <F4> of <F4> eligible rebate=  
                                          <F4> of January-June Qualified  
                                          Purchases less first quarter  
                                          payment.  
BACKOFFICE PRODUCT SALES-OUT REBATE PROGRAM  
  
Program Objective: The objective of the BackOffice Sales-Out Rebate   
Program is to increase the sales and support the efforts of Microsoft   
BackOffice products.  The Microsoft BackOffice products consist of any   
license type of the following products: Windows NT Server operating   
system version 3.5, Microsoft SQL Server database server 4.21, Microsoft   
SNA Server 2.1, Microsoft Systems Management Server 1.0, and Microsoft   
Mail 3.2.  
  
Rebate Percentages: The total possible rebate percentage achievable for   
the BackOffice Sales-out Rebate Program is <F4> percent <F4> of   
Qualified Purchases for January - June, 1995.  
  
Goal Definitions: The program goals are based upon the following:  
  
  -  Egghead's historical Sales-out of BackOffice Products.  
  -  Microsoft's North America BackOffice Product Sales-out goals.  
  -  Egghead's contribution to Microsoft's historical BackOffice   
      product sales.  
  
Rebate Goals: Egghead has a first quarter sales-out goal and a total   
semester sales-out goal.  Egghead's performance for the first three   
months of the January - June, 1995 semester will be measured against the   
first quarter sales-out goal.  At the end of the first quarter, Egghead   
will receive the percentage of the eligible rebate earned based on   
performance against the first quarter goal.  At the end of the semester,   
Egghead will be measured on their six-month performance against the   
total semester goal.  Even if Egghead does not meet <F4> of the first   
quarter goal, Egghead can still achieve <F4> of the semester goal   
provided that the semester goal is met at the end of the six-month   
period.  
  
Egghead's BackOffice Sales-out Rebate Program goals are as follows:  
  
  -  Quarter 1 Goal (January - March, 1995):  <F4>  
  
  -  Semester Goal (January - June, 1995):    <F4>  
  
Sales-out Definitions/Measurement: Microsoft BackOffice Product Sales-  
out is defined as those BackOffice product units sold through reseller   
outlet locations.  Egghead's full packaged product and upgrade sales-out   
units will measured from the sales-out reported by Egghead to Microsoft,   
which includes MOLP sales.  Licensing sales (Select, and Microsoft   
Maintenance) are captured and generated by Microsoft's financial systems   
and included in total Sales-out used to measure BackOffice product   
sales-out rebate performance.  
  
Special Agreement product units will be excluded from product sales-out   
measurement.  
  
License revenue (Select and Microsoft Maintenance) credit is granted as   
Microsoft recognizes the revenue.  This occurs when Microsoft has   
received the customer's license reporting.  Following receipt of   
reporting, Microsoft bills the customer/reseller and simultaneously   
recognizes the revenue.             Prepaid Maintenance licenses are   
recognized monthly over the maintenance period.  For example, if a   
reseller prepays maintenance for two (2) year coverage, then the   
reseller will receive one twenty fourth (1/24th) sales-out credit each   
month over the course of the two years.  
  
Payment: At the end of the semester, Egghead will be paid a sales-out   
rebate based on performance against the semester goal.  If Egghead   
achieves greater than <F4> percent <F4> of the semester sales-out   
goal, Egghead will receive the exact achieved percentage of the eligible   
sales-out rebate up to <F4> percent <F4>.  If Egghead achieves   
less than <F4> percent <F4> of the sales-out rebate goal, Egghead will   
not receive any portion of the sales-out rebate.  The purpose of this   
scale is to offer an incentive for accounts to meet a portion of their   
goal in the event they cannot achieve the full Microsoft sales-out goal.  
  
BACKOFFICE PRODUCT SALES-OUT REBATE PROGRAM  
  
Although Microsoft pays the sales-out rebate ultimately based on   
performance against the semester sales-out goal, Microsoft also pays a   
sales-out rebate at the end of the first quarter based on performance   
against the first quarter goal.  The scale for the first quarter payment   
is the same as the scale for the semester payment. The first quarter   
payment amount will be subtracted from the final semester payment for   
the sales-out rebate.  
  
Example: If Egghead has a quarterly sales-out goal of $1,000,000 and a   
total semester goal $2,500,000, and Egghead sells $800,000 over the   
first quarter period and $2,600,000 over the entire semester period,   
Egghead will receive the following rebate payments.  
  
  
PERIOD              GOAL       SELL-THROUGH           PAYMENT  
                                ACHIEVED  
  
First Quarter   $1,000,000    $800,000  <F4> of <F4> eligible   
                                         rebate = <F4> of January -  
                                         March Qualified Purchases.  
  
Semester        $2,500,000  $2,600,000  <F4> of <F4> eligible  
                                        rebate = <F4> of January -  
                                        June Qualified Purchases  
                                        less first quarter payment.  
                                        The maximum allowable   
                                        is <F4>.  
  
BackOffice Product SKUs:  The BackOffice SKU list can be found on pages   
B12-B20 of this document.  
  
  
  
  
  
  
  
OFFICE SALES-OUT REBATE PROGRAM  
  
Program Objective: The objective of the Office Sales-out Rebate Program   
is to increase sales and support the efforts of Microsoft Office for   
Windows Standard and Professional products and Microsoft Office for the   
Macintosh products.  
  
Rebate Percentages: The total possible rebate percentage achievable for   
the Office Sales-out Rebate Program is <F4> percent <F4> of net   
qualified purchases for January - June, 1995.  
  
Goal Definitions: The program goals are based upon the following:  
  
  -   Egghead's historical Sales-out of Office.  
  -   Microsoft's North America Office Sales-out goals.  
  -   Egghead's contribution to Microsoft's historical Office  
sales.  
  
Rebate Goals: Egghead has a first quarter sales-out goal and a total   
semester sales-out goal.  Egghead's performance for the first three   
months of the January - June, 1995 semester will be measured against the   
first quarter sales-out goal.  At the end of the first quarter, Egghead   
will receive the percentage of the eligible rebate earned based on   
performance against the first quarter goal.  At the end of the semester,   
Egghead will be measured on their six-month performance against the   
total semester goal.  Even if Egghead does not meet <F4> of the first   
quarter goal, Egghead can still achieve <F4> of the semester goal   
provided that the semester goal is met at the end of the six-month   
period.  
  
Egghead's Office Sales-out Rebate Program goals are as follows:  
  
      Quarter 1 Goal (January - March, 1995):  <F4>  
  
      Semester Goal (January - June, 1995):    <F4>  
  
Sales-Out Definitions/Measurement: Microsoft Office Product Sales-out is   
defined as those Office net product units sold through reseller outlet   
locations.  Egghead's full packaged product and upgrade sales-out units   
will measured from the sales-out reported by Egghead to Microsoft, which   
includes MOLP sales.  Licensing sales (Select, and Microsoft   
Maintenance) are captured and generated by Microsoft's financial systems   
and included in total Sales-out used to measure Office product sales-out   
rebate performance.  
  
Special Agreement product units will be excluded from product sales-out   
measurement  
  
License revenue (Select and Microsoft Maintenance) credit is granted as   
Microsoft recognizes the revenue.  This occurs when Microsoft has   
received the customer's license reporting.  Following receipt of   
reporting, Microsoft bills the customer/reseller and simultaneously   
recognizes the revenue.  Prepaid Maintenance licenses are recognized   
monthly over the maintenance period.  For example, if a reseller prepays   
maintenance for two year coverage, then the reseller will receive one   
twenty fourth (1/24th) Sales-out credit each month over the course of   
the two years.  
  
Payment: At the end of the semester, Egghead will be paid a sales-out   
rebate based on performance against the semester goal.  If Egghead   
achieves greater than <F4> percent <F4> of the semester sales-out   
goal, Egghead will receive the exact achieved percentage of the eligible   
sales-out rebate up to <F4> percent <F4>.  If Egghead achieves   
less than <F4> percent <F4> of the sales-out rebate goal, Egghead will   
not receive any portion of the sales-out rebate.  The purpose of this   
scale is to offer an incentive for accounts to meet a portion of their   
goal in the event they cannot achieve the full Microsoft sales-out  
goal.  
  
OFFICE SALES-OUT REBATE PROGRAM  
  
Although Microsoft pays the sales-out rebate ultimately based on   
performance against the semester sales-out goal, Microsoft also pays a   
sales-out rebate at the end of the first quarter based on performance   
against the first quarter goal.  The scale for the first quarter payment   
is the same as the scale for the semester payment.  The first quarter   
payment amount will be subtracted from the final semester payment for   
the sales-out rebate.  
  
Example: If Egghead has a quarterly sales-out goal of $1,000,000 and a   
total semester goal $2,500,000, and Egghead sells $800,000 over the   
first quarter period and $2,600,000 over the entire semester period,   
Egghead will receive the following rebate payments:  
  
PERIOD              GOAL       SELL-THROUGH           PAYMENT  
                                ACHIEVED  
  
First Quarter  $1,000,000    $800,000   <F4> of <F4> eligible   
                                        rebate = <F4> of January -  
                                        March Qualified Purchases.  
  
Semester       $2,500,000  $2,600,000   <F4> of <F4> eligible  
                                        rebate = <F4> of January -  
                                        June Qualified Purchases  
                                        less first quarter payment.  
                                        The maximum allowable   
                                        is <F4>.  
  
Office SKU List: The Office SKU list can be found on pages B21 - B23  
of   
this document.  
  
  
CONSUMER SALES-OUT REBATE PROGRAM  
  
Program Objective: The objective of the Consumer Sales-out Rebate   
Program is to increase sales and support the efforts of Microsoft   
Consumer products.  
  
Rebate Percentages: The total possible rebate percentage achievable  
for   
the Consumer Sales-out Rebate Program is <F4> percent <F4> of net   
qualified purchases for January - June, 1995.  
  
Goal Definitions: The program goals are based upon the following:  
  
  -   Egghead's historical Sales-out of Microsoft Consumer products.  
  -   Microsoft's North America Consumer Sales-out goals.  
  -   Egghead's contribution to Microsoft's historical Consumer  
sales.  
  
Rebate Goals: Egghead has a first quarter sales-out goal and a total   
semester sales-out goal.  Egghead's performance for the first three   
months of the January - June, 1995 semester will be measured against  
the   
firm quarter sales-out goal.  At the end of the first quarter,  
Egghead   
will receive the percentage of the eligible rebate earned based on   
performance against the first quarter goal.  At the end of the  
semester,   
Egghead will be measured on their six-month performance against the   
total semester goal.  Even if Egghead does not meet <F4> of the first   
quarter goal, Egghead can still achieve <F4> of the semester goal   
provided that the semester goal is met at the end of the six-month   
period.  
  
Egghead's Consumer Sales-out Rebate Program goals are as follows:  
  
     Quarter 1 Goal (January - March, 1995):  <F4>  
  
     Semester Goal (January - June, 1995):    <F4>  
  
Sales-out Definitions/Measurement: Microsoft Consumer Product Sales- 
out   
is defined as those Consumer net product units sold through reseller   
outlet locations.  Egghead's full packaged product and upgrade sales- 
out   
units will measured from the sales-out reported by Egghead to  
Microsoft,   
which includes MOLP sales.  Licensing sales (Select, and Microsoft   
Maintenance) are captured and generated by Microsoft's financial  
systems   
and included in total Sales-out used to measure Consumer product  
sales-  
out rebate performance.  
  
Special Agreement product units will be excluded from product sales- 
out   
measurement  
  
License revenue (Select and Microsoft Maintenance) credit is granted  
as   
Microsoft recognizes the revenue.  This occurs when Microsoft has   
received the customer's license reporting.  Following receipt of   
reporting, Microsoft bills the customer/reseller and simultaneously   
recognizes the revenue. Prepaid Maintenance licenses are recognized   
monthly over the maintenance period.  For example, if a reseller  
prepays   
maintenance for two year coverage, then the reseller will receive one   
twenty fourth (1/24th) Sales-out credit each month over the course of   
the two years.  
  
Payment: At the end of the semester, Egghead will be paid a sales-out   
rebate based on performance against the semester goal.  If Egghead   
achieves greater than <F4> percent <F4> of the semester sales-out   
goal, Egghead will receive the exact achieved percentage of the  
eligible   
sales-out rebate up to <F4> percent <F4>.  If Egghead  
achieves   
less than <F4> percent <F4> of the sales-out rebate goal, Egghead  
will   
not receive any portion of the sales-out rebate.  The purpose of this   
scale is to offer an incentive for accounts to meet a portion of  
their   
goal in the event they cannot achieve the full Microsoft sales-out  
goal.  
  
Although Microsoft pays the sales-out rebate ultimately based on   
performance against the semester sales-out goal, Microsoft also pays  
a   
sales-out rebate at the end of the first quarter based on performance   
against the first quarter goal.  The scale for the first quarter  
payment   
is the same as the scale for the semester payment. The first quarter   
payment amount will be subtracted from the final semester payment for   
the sales-out rebate.  
  
Example: If Egghead has a quarterly sales-out goal of $1,000,000 and  
a   
total semester goal of $2,500,000, and Egghead sells $800,000 over  
the   
first quarter period and S2,600,000 over the entire semester period,   
Egghead will receive the following rebate payments:  
  
PERIOD              GOAL       SELL-THROUGH           PAYMENT  
                                ACHIEVED  
  
First Quarter  $1,000,000   $800,000    <F4> of <F4> eligible   
                                        rebate = <F4> of January -  
                                        March Qualified Purchases.  
  
Semester       $2,500,000  $2,600,000   <F4> of <F4> eligible  
                                        rebate = <F4> of January -  
                                        June Qualified Purchases  
                                        less first quarter payment.  
                                        The maximum allowable   
                                        is <F4>.  
  
Office SKU List: The Office SKU list can be found on pages B24 - B26  
of   
this document.  
<F1> Registered Trademark  
<F4> Confidential Treatment Requested