VOLUME SERVICES, INC.



                                                      DEFERRED COMPENSATION PLAN
                                                          ENROLLMENT INFORMATION
                                                                       AND FORMS



VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
Questions & Answers
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The following is a list of questions contained in the Questions & Answers
section:

HOW THE PROGRAM WORKS

1. What is the Volume Services, Inc. Deferred Compensation Plan?  (An Overview)

2. What are the advantages of the Plan?

3. What are the trade-offs if I participate?

4. Does my participation affect my other Volume Services, Inc. benefit plans?

ELIGIBILITY/DEFERRAL ELECTIONS

5. Who is eligible to participate in the Plan?

6. How much can I defer?

7. When do I make my election to defer?

8. Can I change my deferral election?

9. What elections can I make?

DEFERRAL CREDITING OPTIONS

10. What are my Deferral Crediting Options?

ACCESS TO YOUR MONEY

11. Can I get money from my account prior to the date I elect for deferral
payments to begin?

12. When do I receive distribution of my deferral account balance?

13. Can I transfer, pledge or assign my deferral account balance?

EXCEPTIONAL CONDITIONS

14. What happens in the event of a Change in Control or a Change in
Financial Condition at Volume Services, Inc.?

15. Can the Plan be amended or discontinued?

TAX CONSIDERATIONS

16. What are some of the more common tax related questions for this Plan?

ENROLLMENT AND ADMINISTRATION

17. How do I sign up for the Plan?

18. Who can I talk to if I have questions about the Plan or the enrollment
package?

19. Can I reallocate my money between the Deferral Crediting Options?

20. How do I check my account balance?

21. What types of services can I expect from the Deferral Service Center at BPS?

22. What can I expect when I call the Deferral Service Center?



VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
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Questions & Answers


The Volume Services, Inc. Deferred Compensation Plan ("the Plan") provides a
significant tax-advantaged opportunity for you to accumulate wealth to help meet
your retirement income needs and other future income needs, such as college
expenses or a home purchase. You are encouraged to review the Plan with your
financial advisors to determine how it can help in meeting your personal
financial goals.

The following is a summary of the main provisions of the Plan in a Question and
Answer format. As with any plan summary, the official and controlling provisions
of the Plan are contained in the Plan document, which you may obtain on request
from the Vice President of Human Resources at The Support Center in Spartanburg,
SC. In the case of any differences, the official Plan document will always
govern. The Plan is subject to continued compliance with Internal Revenue Code
of 1986, as amended (the "Code") and certain reporting, disclosure and
enforcement provisions of Employee Retirement Security Act of 1974, as amended
("ERISA").

HOW THE PROGRAM WORKS

1.       What is the Volume Services, Inc. Deferred Compensation Plan ("the
         Plan")? - An Overview

         The Plan is a nonqualified (unfunded) deferred compensation plan that
         allows you to make a pre-tax deferral of base salary and bonus
         compensation, allocate it to various financial growth options, and have
         it paid to you in the future. You may also receive certain Company
         matching contributions, solely at the discretion of the Committee.
         Generally speaking, your funds under this Plan will not become
         available to you until retirement, death, disability, termination of
         your employment, or in a specific future year you select. You may defer
         up to 50% of your base salary and 100% of bonus, or both, in increments
         of 1%. A minimum combined (salary and bonus) annual deferral of 1% of
         salary is required.

         You may choose to have your deferral accrue earnings as if held in the
         following Funds: Stable Investment Fund, Enhanced Stock Market Fund,
         Evergreen Short Intermediate Bond Fund, Invesco Dynamics Fund or the
         Tomorrow Fund.

         As a nonqualified plan, your deferral cannot and will not actually be
         invested in these funds in your name. But, your deferral account will
         reflect the results of the crediting option(s) you select as if the
         account were invested in these options. The Company retains the right
         to change the crediting options, and to amend or terminate the Plan in
         its sole discretion at any time. You are a unsecured general creditor
         of the Company as to your funds.

2.       What are the advantages of the Plan?

         A.       Reduced Current Income Taxes.

                  Your current federal taxable income is reduced by the amount
                  you elect to defer. However, you will be taxed at the ordinary
                  income rates in effect at the time of distribution of your
                  account to you. All states with income taxes, except
                  Pennsylvania and New Jersey, follow the federal tax law and
                  exclude the amount you defer from current taxable income.
                  Please consult with your personal tax advisor regarding the
                  specific laws for your particular state.


                                       1

VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
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Questions & Answers



B.       More Dollars Available for Investment.

         Deferrals into this Plan can be more efficient than most other outside
         investments because the deferral puts to work pre-tax rather than
         after-tax dollars. For example:


                        Outside            This
                      Investment           Plan
- ------------------------------------------------------

Compensation              $1.00             $1.00
- ------------------------------------------------------

Current Income
Tax @ 36%             -  .36            -  .00
- ------------------------------------------------------

Net Funds Invested    $  .64                $1.00
- ------------------------------------------------------

C.       Tax-Deferred Accumulation.

         Pre-tax dollars can generate much higher results than after-tax
         investment dollars, even assuming identical rates of return. The
         following hypothetical example illustrates this principle.

                            [Bar Chart Appears Here]


Taxable Investment                ($112,650)
Tax Deferred Investment           ($247,115)


         Taxable vs. Deferred Investment
         After-Tax Lump Sum Payout after 20 years of deferrals

         This hypothetical example assumes:

         o    You make 20 annual investments of:
              -   $3,200 (after-tax equivalent of $5,000) to the outside
                  investment
              -   $5,000 pre-tax to the Volume Services, Inc. plan
         o    Both programs earn 8%
         o    Your tax bracket is 36%
         o    Actual results will vary based on the actual yield of the
              investment and your tax bracket. This example only illustrates the
              benefit of investing pre-tax dollars.
              It does not illustrate the Plan's provisions or investment returns
              on amounts deferred under the Plan.

              You can do your own benefit estimates using the "Sample Benefit
              Calculation Worksheet" in the "Benefit Calculator" section
              contained in your enrollment booklet. Based on your own
              assumptions as to the investment rate and deferral period, you can
              estimate your accumulation of pre-tax investment on either a
              single year's contribution or a series of contributions over a
              specified number of years.

         D.   Possible Future Tax Savings

              You may achieve additional income tax savings when you receive
              your deferral account, provided that you are in a lower tax
              bracket at that time.

         E.   Company Matching Contribution

              You must defer salary into this Plan to receive a Company match.
              At the sole discretion of the Committee, Volume Services, Inc. may
              match some of your deferral within this Plan.


                                       2


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


3.       What are the trade-offs if I participate?

         A.   Reduced Current Cash Flow.

              By deferring your compensation, you reduce your current cash flow.
              Therefore, if you require a greater amount of current income,
              deferral may not be appropriate for you. However, the cash flow
              reduction may be significantly less than the amount deferred,
              since your deferral is in pre-tax dollars. For example, if your
              tax rate is 36%, deferring $10,000 only reduces your after-tax
              income by $6,400, but you have $10,000 working for you in your
              deferral account.

         B.   The Plan Is Unfunded.

              Based on current IRS regulations, your deferred account must be
              hypothetical in nature and therefore cannot hold any actual funds
              or assets. As a participant, your right to receive payments under
              the Plan in the event of Volume Services, Inc.'s bankruptcy or
              insolvency (as remote as that may seem) or that of a subsidiary
              offering this Plan, will be the same as any other unsecured
              general creditor. Note that the Plan does not create a trust
              relationship between you, or any other person, and Volume
              Services, Inc. In connection with the program, Volume Services,
              Inc. may acquire a life insurance policy on your life, and may
              manage an asset pool or assets within an insurance policy in a
              manner similar to the aggregate allocations of the participant
              group in the plan, but you will not have an ownership or
              beneficial interest in it, nor in any asset Volume Services, Inc.
              may acquire in connection with the Plan.

         C.   Restricted Access To Your Money.

              In general, you do not have access to your deferrals and earnings
              until retirement or the specific year you specify on your election
              form except as noted.

         D.   Possible Higher Tax Rate.

              The benefits of your deferral tax may be smaller than you would
              otherwise expect if, at the time of distribution, you are in a
              higher tax bracket than when you deferred.

         E.   Investment Risk

              Based upon your selection of the various Deferral Crediting
              Options offered, and the performance of those choices, the value
              of your deferred account may be greater or smaller than your
              initial deferral.

4.       Does my participation affect my other Volume Services, Inc. benefit
         plans?

         Your participation has no effect on most of your other benefits, such
         as life and disability insurance. However, your base salary and bonus
         compensation deferred under this Plan will not be calculated as part of
         your pay for purposes of the 401(k) plan for applicable employees of
         Volume Services, Inc.


                                       3

VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


ELIGIBILITY/DEFERRAL ELECTIONS

5.       Who is eligible to participate in the Plan?

         You are eligible to participate in the Plan on an annual basis if you
         are an employee of Volume Services, Inc. or a wholly-owned subsidiary
         thereof and are designated an equity owner of the company. In addition,
         you are eligible if you are an employee and are deemed a highly
         compensated employee of Volume Services, Inc. by the Committee.

6.       How much can I defer?

         You may defer a portion of your annual base salary and bonus
         compensation, in increments of 1%. You may defer up to 50% of your base
         salary and up to 100% of your bonus compensation. The minimum annual
         deferral is 1% of salary.

         You should think of your election to defer as irrevocable and carefully
         assess the impact on your personal financial situation.

7.       When do I make my election to defer?

         Normally, the deferral election must be made on or before December 31
         prior to the year in which the income is earned, unless you are a newly
         eligible employee. Newly eligible employees must make deferral
         elections during the first 30 days after becoming eligible. For 1997,
         however, your election to defer 1998 base salary and bonus compensation
         payable in 1999, must be made by December 31, 1997.

8.       Can I change my deferral election?

         Once you have made your annual deferral election, you may not change it
         until the next annual deferral election period, except that you may
         discontinue a base salary deferral election at any time which will
         become effective on the next pay period. However, you will not be able
         to elect to defer base salary again until the next annual deferral
         enrollment period if you stop your base salary deferral mid-year. Bonus
         deferral elections can only be discontinued based upon a financial
         hardship. The distribution date you elect cannot be changed.

         Although the distribution date you elect cannot be changed, the form
         can be changed. In the calendar year prior to your year of distribution
         (but no less than 60 days prior to that date) you will have an
         opportunity to change the form of payment (how many installments will
         be made to you).

9.       What elections can I make?

         Each year you will be able to elect to defer both base salary and bonus
         compensation. Each deferral item will be treated as a separate
         election. For each, you will select how much you wish to defer, how you
         want it paid (lump sum or installments), and when you wish to receive
         it in the future. You have two elective options as to when you may
         receive payment: (1) at retirement; or (2) a specific future year. This
         specific future year may not be less than 3 years from your year of
         deferral (1 year if you are age 55 or older by the expiration of the
         annual election period), and not be later than the year in which you
         turn age 70.

         When you make an election to defer, you will also determine how you
         want your deferral amounts allocated among the various Deferral
         Crediting Options available to you (See the section entitled "Deferral
         Crediting Options"). These allocations can be changed later.

         You will also have the opportunity to elect to have your deferral
         accounts automatically distributed to you within 45 days following a
         Change in Control or a Change in Financial Condition of Volume
         Services, Inc., or a wholly-owned subsidiary for which you work.


                                       4


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


         You will also designate a beneficiary(ies) to receive all of your
         deferral accounts in the event of your death. Beneficiary(ies) can be
         changed later.

DEFERRAL CREDITING OPTIONS

10.      What are my Deferral Crediting Options?

         Your deferral account will accrue earnings, according to your election
         in the following Funds: Stable Investment Fund, Enhanced Stock Market
         Fund, Evergreen Short Intermediate Bond Fund, Invesco Dynamics Fund,
         and the Tomorrow Retirement Funds. Your deferrals will be credited to
         the Stable Value Fund if you should somehow fail to provide an
         allocation election. You continue to accrue earnings until your account
         is fully distributed. Deferrals allocated to as if held in Funds will
         track the value (both up and down) of the Funds you select. Refer to
         the section entitled "Deferral Crediting Options" of this enrollment
         booklet for details on these Deferral Crediting Options. You will also
         be able to make a reallocation once per calendar month. The Company
         retains the right to change these Deferral Crediting Options as it may
         determine in its sole discretion.

ACCESS TO YOUR MONEY

11.      Can I get money from my account prior to the date I elect for deferral
         payments to begin.?

         At any time, you may withdraw all or part of your deferral account
         balance only under the following circumstances.

         A.   Financial Hardship Distributions

              In the event of unusual, extraordinary expenses or unforeseen
              financial hardship, you may petition the Volume Services, Inc.
              Deferred Compensation Plan Committee for a distribution of the
              amount reasonably necessary to meet your financial need. This
              definition of hardship is more stringent than the hardship
              provision in the 401(k) plan, and does not, for instance, include
              college expenses or costs in connection with a home purchase. It
              does encompass hardship generated by unforeseen circumstances,
              such as medical expenses, family loss of income by layoff, etc.
              The Plan Committee may approve or deny the request in its sole
              discretion, and distribution is limited to the amount necessary to
              resolve the hardship plus your income tax liability on the
              distribution. If approved, this distribution is not subject to any
              penalty income taxes, but is ordinary income for federal and state
              income tax purposes.

         B.   Withdrawals Subject to Partial Forfeiture

              Any request to the Plan Committee for an unscheduled distribution
              which is not due to financial hardship requires Plan Committee
              approval, and is subject to a 10% permanent forfeiture on the
              amount withdrawn. In addition, you will be prohibited from
              deferring under the Plan at the next annual enrollment, but may
              resume deferring the following Plan year. This forfeiture
              provision is necessary to prevent constructive receipt and the
              resulting income tax consequences for the other Plan participants.
              The distribution you receive (net of the forfeiture) is not
              subject to any penalty income taxes, but will be taxed as ordinary
              income for federal and state income taxes.


                                       5


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers



         C.   Loans

              Unlike the 401(k) plan, loans are not permitted under this Plan.
              Current law would not provide favorable income tax treatment for
              the Plan if loans were permitted.

12.      When do I receive distribution of my deferral account balance?

         You can elect when you wish to receive distribution of your deferral
         account balance, selecting: (1) a specific future year of your choice
         (not less than 3 years from the year of deferral if you are under age
         55, 1 year if you are over, and not later than the year you turn age
         70); or (2) retirement, which means full retirement or disability
         retirement under a Volume Services, Inc. qualified plan. Each year and
         each element of compensation (base salary or bonus compensation) will
         be a separate election.

         Normal distributions will be made annually, or in quarterly
         installments. Annual payments will be made as of the first business day
         of January. Quarterly payments will be made as of the first business
         day of each quarter. Total distribution of an account must be made by
         age 85. Each annual or quarterly installment will be equal to a
         fraction of the account balance as of the date the installment is paid,
         the numerator of the fraction being 1 and the denominator being the
         number of years (or quarters) remaining in the payment schedule. For
         example, the respective fractions for a five (5) year annual
         installment schedule are 1/5 for the first installment; 1/4 for the
         second; 1/3 for the third; 1/2 for the fourth; and 1/1 (balance) for
         the fifth and final installment.

         Distributions may also occur at termination of employment, disability,
         death or a Change in Control or a Change in Financial Condition. Refer
         to Exhibit B for a summary of the Plan's distribution provisions.

         A.   Retirement

              You can elect to receive distribution of your deferral account
              beginning at full retirement or disability retirement under a
              Volume Services, Inc. qualified plan. You will elect to have your
              account paid in a lump sum or installments over not more than 15
              years. You may elect a different schedule in the calendar year
              prior to retirement or the date distribution is scheduled to begin
              (but at least sixty days prior to the date of the first
              distribution). Installments may not continue beyond age 85. If you
              are already receiving payments based upon a Specific Future Year
              election at the time you retire, those payments will continue as
              scheduled.

         B.   Specific Future Year

              You can elect to receive distribution of your deferral account
              starting in a specific future year of your choice, either before
              or after your anticipated retirement (but no later than the year
              in which you turn age 70). If you are age 55 or older, the
              deferral must be for a minimum period of one calendar tax year. If
              you are under age 55 the deferral must be for a minimum period of
              3 calendar tax years.

              A Specific Future Year election might be appropriate if you know
              you will have a need for income at a specific future time. For
              example, if your child will enter college 10 years from now, you
              might decide to defer current salary and/or bonus compensation and
              to have it paid beginning in your child's freshman college year in
              4 annual installments. Thus, if the amount of your deferral was


                                       6



VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


              $10,000 and it grew to $20,000, you might expect to receive four
              annual payments of approximately $5,000. As another use, you might
              determine to pick a specific future year after your anticipated
              retirement (but not later than the year you turn age 70) to begin
              distribution of your deferral account in order to help provide
              yourself with income in the later years of your retirement. The
              amounts deferred could be paid out in installments not to exceed
              15 years of annual installments.

         C.   Disability

              If you become totally and permanently disabled while actively
              employed at Volume Services, Inc., you will receive the entire
              balance of your account paid out in five (5) annual installments
              with the first to begin within ninety (90) days following the date
              of disability. However, you may petition the Committee for a
              shorter distribution schedule, including lump sum, based upon
              hardship.

         D.   Death

              In the event of your death while actively employed by the Company,
              your beneficiary(ies) will receive distribution of your remaining
              account balance in five (5) annual installments with the first to
              begin within ninety (90) days of your date of death. However, your
              beneficiary(ies) may petition the Committee for a shorter
              distribution schedule, including lump sum, based upon hardship.

         E.   Any Termination Other Than Retirement, Death or Disability

              In the event you terminate from the Company for any reason other
              than retirement, death, or disability, you will receive your
              account balance in (5) annual installments with the first to begin
              within ninety (90) days of your date of termination of employment.
              However, you may petition the Committee for a shorter distribution
              schedule including lump sum, based upon hardship.


                                       7


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


         F.   Small Accounts

              Upon your death, permanent disability or termination of
              employment, the Plan Committee in its sole discretion may decide
              to distribute your entire account balance in a lump sum if your
              account balance is less than $200,000.

         G.   Change in Control

              At the time you make your annual deferral election, you may also
              elect to receive your entire deferral account balance in a lump
              sum within 45 days after a Change in Control of the company as
              determined by the Committee.

         H.   Change in Company's Financial Condition

              At the time you make your annual deferral election, you may also
              elect to receive your entire deferral account balance in a lump
              sum within 45 days after a Change in Financial Condition of the
              company as determined by the Committee or resulting from the loss
              of the company's bank line of credit.

13.      Can I transfer, pledge or assign my deferral account balance?

         No. Your rights to your account balance cannot be assigned to another,
         nor can you pledge or assign your account balance to secure a bank loan
         or other indebtedness. Such a transaction could make your account
         subject to current taxation.

EXCEPTIONAL CONDITIONS

14.      What happens in the event of a Change in Control or a Change in
         Financial Condition at Volume Services, Inc.?

         At the time you make your normal deferral election, you may also elect
         to receive your entire deferral account balance in a lump sum within 45
         days after a Change in Control.

15.      Can the Plan be amended or discontinued?

         The Volume Services, Inc. Board of Directors retains the right to amend
         or terminate the Plan at any time. However, your accrued benefits at
         the time of any amendment, suspension or termination of the Plan cannot
         be reduced (subject to investment risk changes in value).

TAX CONSIDERATIONS

16.      What are some of the more common tax-related questions for this Plan?

         Am I taxed on my deferrals or earnings credited to them?

         Under current tax law, neither your deferral nor the earnings on them
         are subject to federal income tax prior to withdrawal from the Plan, as
         long as you make a timely election. All states (in states with income
         taxes), except Pennsylvania and New Jersey, follow the federal law and
         exclude the amount you defer from current taxable income. Under current
         law, there will be no income tax liability until you actually receive a
         payment. Check with your legal counsel concerning your specific state
         or local (city, county) tax laws.


                                       8

VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
- --------------------------------------------------------------------------------
Questions & Answers


         What about Social Security and Medicare Taxes?

         Deferred amounts (both salary and bonus) are subject to these taxes at
         the time of deferral. These amounts will be deducted from salary not
         deferred. The eventual payment of your deferral accounts, including
         earnings, will not be subject to these taxes under current law.
         Likewise, distribution payments from the Plan will not reduce your
         Social Security benefits after retirement under current law.

         How will my distributions be taxed?

         Under current law, distributions from your account are taxed as
         ordinary income when received and no special tax advantages or
         penalties apply. Federal, state and local income taxes will be withheld
         from your payments when they are actually made.

         Based upon Federal law effective January 1, 1997, it may also be
         possible to avoid state income taxes on your distribution. In general,
         to be exempt from state income tax on your distribution you must:

         1.   Be a resident in a state (e.g., Florida, Texas) which does not
              impose an income tax, prior to the time you begin receiving
              distribution of your account, and

         2.   Have elected to receive your account distribution in a minimum of
              ten (10) annual installments. If you plan to elect to defer until
              retirement or later, you may wish to elect distribution of the
              (10) annual installments or more initially even if you have no
              idea where you plan to live after retirement. Or, prior to
              severance from the Company for any reason, you may wish to review
              your prior distribution elections (to the extent they may be
              changed) to determine if a change might assist you to qualify for
              an exemption.


                                       9


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
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Questions & Answers


              Here again, we recommend you consult with your personal financial
              or tax advisor as to the arrangement most appropriate for your
              situation.

         How will my distribution payments be reported?

         Payments made to you will be reported on a W-2 Form. Payments to
         survivors, in the event of your death, will be reported on Form 1099-R.

         Is my distribution eligible to be rolled over to an IRA?

         No, because this is not a tax-qualified plan under the Internal Revenue
         Code. When electing a Plan distribution, we encourage you to seek
         professional tax advice to determine the best course of action in light
         of your financial circumstances.

         Will the Plan benefits paid to my beneficiaries be included in my gross
         estate for federal tax purposes?

         Yes. The cumulative amounts in your account at the time of death will
         be included in your estate. However, the amount in your account may not
         increase your taxable estate if your beneficiary is your spouse and the
         benefit qualifies for the estate tax marital deduction. You should
         consult with your own legal counsel concerning beneficiary designations
         and planning for the benefits in the event of your death to obtain the
         most appropriate result for your personal situation.

ENROLLMENT & ADMINISTRATION

17.      How do I sign up for the Plan?

         In order to enroll in this Plan, you must complete the Participation
         and Deferral Election Form, Beneficiary Designation Form(s), and
         Acknowledgment Form for Insurance. Please return the forms postmarked
         no later than December 31, 1997 to Benefit Plan Services (BPS), Volume
         Services, Inc.'s third party administrator of this Plan, using the
         enclosed prepaid self-addressed envelope.

18.      Who can I talk to if I have questions about the Plan or the enrollment
         package?

         During or following this enrollment period, you should address your
         questions to the Deferral Service Center at BPS, at 1-800-340-8151,
         during normal business hours (8:30 a.m. - 5:00 p.m. Eastern Time,
         Mon.-Fri.).

         The address for communication with BPS is:

         Deferral Service Center
         c/o Benefit Plan Services
         One Securities Centre, Suite 1300
         3490 Piedmont Road, N.E.
         Atlanta, Georgia  30305

19.      Can I reallocate my money between the Deferral Crediting Options?

         Yes. once each calendar month (after your deferrals have begun), you
         may reallocate among the various Deferral Crediting Options available
         under the Plan. Unless you indicate otherwise, your reallocation will
         change all your current allocations to your new allocation. Daily
         valuations will be made on all accounts so no particular day is
         advantaged or disadvantaged. You do this by calling the Deferral
         Service Center at 1-800-340-8151 during normal business hours.


                                       10


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
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Questions & Answers


         Please note, neither BPS nor Volume Services, Inc. will give you advice
         concerning your deferral allocations. You must consult your personal
         financial advisor or planner for such advice.

20.      How do I check my account balance?

         You may call the Deferral Service Center Voice Response Unit at
         1-800-340-8151 if you want to determine the balance in your account.
         The Voice Response System is available 24 hours a day and can handle
         many common inquiries like your account balance 24 hours a day. You
         will need your Personal Identification Number (PIN) that was previously
         assigned to you in order to access the system.

21.      What types of services can I expect from the Deferral Service Center at
         BPS?

         As manager of the Deferral Service Center, BPS will provide the
         following: allocation among Deferral Crediting Options, account
         balances and statements; beneficiary election and payout change forms;
         processing of hardship withdrawals; and W-2 reports. BPS will also
         handle inquiries related to account balances, reallocation among
         Deferral Crediting Options, payout checks, tax withholding and will
         provide information directly to financial planners (if authorized by
         participants). A $14.50 annual fee will be charged for these services,
         but the Company will pay the annual fee for these services until and
         unless you are notified otherwise. Participants may call BPS at
         1-800-340-8151.

22.      What can I expect when I call the Service Center?

         All calls during normal business hours (8:30 a.m. - 5:00 p.m., Eastern
         Time, Mon. - Fri.) will be handled by an administrative operator fully
         trained in Plan provisions, who will handle your request (e.g., balance
         inquiries, reallocation). You may leave a message on voice mail after
         normal business hours.


                                       11


         Exhibit A

VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
Comparison of Nonqualified Deferral and Qualified 401(k) plan



- --------------------------------------------------------------------------------------------------------------------
Nonqualified Deferral
         Plan                              Principal Characteristics                              Qualified
                                                                                                 401(k) plan
- --------------------------------------------------------------------------------------------------------------------
                                                                                           

         Yes                               Deferral on Pre-Tax Basis                                 Yes
- --------------------------------------------------------------------------------------------------------------------

         Yes                          FICA/Medicare Withheld on Deferrals                            Yes

- --------------------------------------------------------------------------------------------------------------------

         Yes                        FICA/Medicare Withheld on Company Match                          No

- --------------------------------------------------------------------------------------------------------------------

         Yes                            Earnings Accumulate Tax Deferred                             Yes

- --------------------------------------------------------------------------------------------------------------------

          No                  Actual Funds or Assets Held in Participant Accounts                    Yes

- --------------------------------------------------------------------------------------------------------------------

          No            Funds or Assets avoid the claims of Company's general creditors              Yes
                                  in bankruptcy

- --------------------------------------------------------------------------------------------------------------------

         Yes                         Distributions Subject to Income Taxes                           Yes

- --------------------------------------------------------------------------------------------------------------------

         Yes                      Federal Income Tax Statutory Withholding on                      Yes(1)
                                Lump Sum Payments

- --------------------------------------------------------------------------------------------------------------------

          No                              Rollover into an IRA Allowed                               Yes

- --------------------------------------------------------------------------------------------------------------------

          No                           5 or 10 Year Income Tax Averaging                           Yes(2)
- --------------------------------------------------------------------------------------------------------------------

        Yes(3)                           Hardship Withdrawals Available                              Yes

- --------------------------------------------------------------------------------------------------------------------

          No                            Loans Against Accounts Available                             Yes

- --------------------------------------------------------------------------------------------------------------------

          No                    10% penalty tax for pre-age 59 1/2 distribution                      Yes
- --------------------------------------------------------------------------------------------------------------------

          No                       Change in deferral amount during plan year                        Yes

- --------------------------------------------------------------------------------------------------------------------



(1)      If not rolled over.

(2)      Under recent legislation, five year forward averaging will be
         eliminated on lump sum qualified plan distributions beginning in
         taxable years after 1999.
(3)      "Hardship" definition is more stringent than in the 401(k) plan. See
         Question 11A.


                                       12


         Exhibit B

VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
PAYOUTS & DISTRIBUTIONS
================================================================================



                                                       EVENT                              DISTRIBUTION
                                                                                       OF ACCOUNT BALANCE
- -------------------------------------------------------------------------------------------------------------------------
                                                                             
PARTICIPANT                            Retirement                                  Up to 15 annual installments
ELECTION
OPTIONS
                                     ------------------------------------------------------------------------------------

                                       Fixed Future Year (Not less than 3          Up to 15 annual installments
                                       years from year of deferral) and
                                       not later than the year you turn
                                       age 70

- -------------------------------------------------------------------------------------------------------------------------

OTHER                                  Termination or Disability                   5 annual installments
OCCURRENCES

                                       ----------------------------------------------------------------------------------

                                       Death                                       No distribution begun: 5 annual
                                                                                   installments.
                                                                                   Distribution begun:  Balance of
                                                                                   payments due.

                                       ----------------------------------------------------------------------------------

                                       Loans                                       Are prohibited in nonqualified plans

                                       ----------------------------------------------------------------------------------

                                       Financial Hardship                          Amount necessary to relieve hardship
                                                                                   only
                                                                                   (Plan Committee Approval)

                                       ----------------------------------------------------------------------------------

                                       Non-hardship Withdrawal                     Amount less 10%, and loss of
                                                                                   participation for one Plan Year

                                       ----------------------------------------------------------------------------------

                                       Small Accounts                              Lump Sum at Plan Committee's
                                       (Less than $200,000 balance)                discretion upon death, disability or
                                                                                   termination of employment.
- -------------------------------------------------------------------------------------------------------------------------




Note:    The timing and form of your distribution election will be made prior to
         income being earned. However, you will be given the ability to change
         the form of distribution (but not the timing) in the calendar year
         prior to (but not less than 60 days prior to) the year of distribution.
         Under your two election options you can select up to 15 annual
         installments. Retirement means separation from full-time service with
         the Company under a Company qualified Plan, including a disability
         retirement. In the event of your termination, or disability, you will
         be paid in 5 annual installments, except the distribution may be
         accelerated upon request for reason of financial hardship. In the event
         of your death, your beneficiary can select up to 5 annual installments
         if no distribution of your account is underway, your beneficiary will
         receive the balance of the payments due.


                                       13


VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
Benefit Calculator
================================================================================

Instructions

The Sample Benefit Calculation Worksheet offers a way for you to project the
potential benefit provided by the Volume Services, Inc. Deferred Compensation
Plan. This worksheet is only an aid for helping you determine how much you might
like to defer, and is not intended to suggest or guarantee the actual
performance of your deferral. Please note: For ease of calculation, the
schedules are based on "per $1,000".

There are two calculation schedules in this section. Use Version A along with
Schedule A to estimate the benefit associated with a single year's deferral to
the payout date. Use Version B along with Schedule B to estimate the benefit
associated with a continuous series of deferrals to the payout date.

The calculation schedules show benefits assuming various long-term interest
rates from 8 to 12%. If you want to assume retirement, or benefit payment,
beginning at age 65, use the row showing your current age in the Age column on
the schedules. If you want to assume retirement, or benefit payment, beginning
at a time other than age 65, you must calculate the number of years to that date
and use the row corresponding to that number of years in the "years to benefit
payout" column. For each deferral scenario, benefits for a lump sum and a ten
(10) year annual payout are provided.

Please note that this estimator illustrates installment payments in equal level
amounts when, in fact, they will actually be distributed as a fraction of the
account based upon the number of installments you select. For example, if you
select 10 years of annual payments you will receive 1/10, 1/9, 1/8, 1/7, 1/6,
1/5, 1/4, 1/3, 1/2 and finally 1/1 of the balance of your account in a year.
Thus, your first year installment will be equal to about 70% of the account and
grow each year, assuming the interest crediting rate remains level over the
entire time period.

To use either of the benefit calculation worksheets, follow the outlined steps.

                                      14








VOLUME SERVICES, INC.
DEFERRED COMPENSATION PLAN
Benefit Calculator
================================================================================
Sample Benefit Calculation Worksheet




Version A:        Sample Benefit Calculation - For a single year's              Illustration of     Participant's
                  contribution                                                      Sample           Own Account
                                                                                  Assumptions
                                                                                              

1    Approximate the amount you expect to defer in a single year.                  $   50,000        $
                                                                                   ----------

2    Since the benefit schedule is calculated based on a deferral of
     $1,000, divide the deferred amount in line 1 by 1,000.                                50
                                                                                   ----------

3    Look up the benefits on Schedule A, using the investment rate you want to
     assume and your current age or years to benefit payment.

     o   Lump Sum (Assumes Schedule A, 8% rate, and 15 years to payment)           $    3,058        $
                                                                                    ---------
                           OR

     o   10 Annual Installments (Assumes 8% rate, and 15 years to payment)         $      422        $
                                                                                    ---------

4    Multiply the number in (2) by the amount(s) in (3) to estimate payout in
     either lump sum or installments.
     o   Lump Sum                                                                  $  152,900        $
                                                                                    ---------
                           OR

     o   10 Annual Installments (The initial annual installment will equal
         approximately 70% of this amount and grow over the remaining              $   21,150        $
         installments)                                                              ---------


                                      15