1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K /X/ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended January 31, 2000 / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _______ to _______ Commission file number 0-6074 Nordstrom, Inc. ------------------------------------------------------ (Exact name of Registrant as specified in its charter) Washington 91-0515058 ------------------------------- ------------------ (State or other jurisdiction of (IRS employer incorporation or organization) Identification No.) 1617 Sixth Avenue, Seattle, Washington 98101 -------------------------------------------------------------- (Address of principal executive offices) (Zip code) Registrant's telephone number, including area code: 206-628-2111 Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: Common Stock, without par value ------------------------------------ (Title of class) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES /X/ NO / / Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. / / 1 of 19 2 On March 20, 2000, 130,827,260 shares of common stock were outstanding, and the aggregate market value of those shares (based upon the closing price as reported by NASDAQ) held by non-affiliates was approximately $1.8 billion. Documents Incorporated by Reference: Portions of Nordstrom, Inc. 1999 Annual Report to Shareholders (Parts I, II and IV) Portions of Proxy Statement for 2000 Annual Meeting of Shareholders (Part III) 2 of 19 3 PART I Item 1. Business. Nordstrom, Inc. (the "Company") was incorporated in the State of Washington in 1946 as successor to a retail shoe business started in 1901. As of January 31, 2000, the Company operated 71 large specialty stores in Alaska, Arizona, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia and Washington, selling a wide selection of apparel, shoes and accessories for women, men and children. The Company also operated 27 stores under the name "Nordstrom Rack" and one clearance store. The Racks purchase merchandise directly from manufacturers, as well as serving, in part, as outlets for clearance merchandise from the Company's large specialty stores. The Racks are located in Arizona, California, Colorado, Illinois, Maryland, Minnesota, New York, Oregon, Pennsylvania, Utah, Virginia and Washington. The Company also operated three specialty boutiques in New York and California under the name "Faconnable", and two free-standing shoe stores located in Hawaii. On November 1, 1999, the Company established a new subsidiary, NORDSTROM.com, to promote the rapid expansion of both its Internet commerce and catalog businesses. The Company contributed assets and certain liabilities associated with its Internet commerce and catalog businesses and $10 million in cash to the subsidiary. Affiliates of Benchmark Capital and Madrona Investment Group, collectively, contributed $16 million in cash to the new entity. The Company owns approximately 81.4% of NORDSTROM.com, with Benchmark Capital and Madrona Investment Group holding the remaining interest. The first major endeavor in November 1999 by NORDSTROM.com was the launching of the Internet site NORDSTROMSHOES.com, which offers on-line access to millions of pairs of shoes. The launch was supported by a multimedia national advertising campaign. In March 2000, the Company opened a large specialty store in Buford, Georgia and a new Rack store in Atlanta, Georgia. In May 2000, a new Rack store in Plano, Texas is scheduled to open. In addition, the Company plans to open full-line stores in Broomfield, CO; Frisco, TX; Roseville, CA; Chicago, IL; and Boca Raton, FL, as well as Rack stores in Glendale, CA; Troy, MI; Honolulu, HI; Spokane, WA; Los Angeles, CA; Hurst, TX; and Scottsdale, AZ, during 2000. The Company's plans for 2000 also include the remodel of its Edison, NJ and Chicago, IL full-line stores. 3 of 19 4 Item 1. Business (continued) The west coast of the United States, and the east coast, from southern New York to Virginia, are the markets in which the Company has the largest presence. An economic downturn or other significant event within one of those markets may have a material effect on the Company's operating results. The Company purchases merchandise from many suppliers, no one of which accounted for more than 3% of 1999 net purchases. The Company believes that it is not dependent on any one supplier, and considers its relations with its suppliers to be satisfactory. The Company has approximately 100 trademarks. With the exception of the Federally registered names "Nordstrom", "Classiques Entier", "Evergreen", "Preview Collection" and "Preview International", the loss or abandonment of any particular trademark would not have a significant impact on the operations of the Company. Due to the Company's anniversary sale in July and holidays in December, sales are higher in the second and fourth quarters of the fiscal year than in the first and third quarters. During the year ended January 31, 2000, the Company regularly employed on a full or part-time basis an average of approximately 40,000 employees. Due to the seasonal nature of the Company's business, employment increased to approximately 47,000 employees in July, and approximately 45,000 employees in December. The Company's business is highly competitive. Its stores compete with other national, regional and local retail establishments within its operating areas which carry similar lines of merchandise, including department stores, specialty stores, boutiques, and mail order and internet businesses. The Company believes the principal methods of competing in its industry include customer service, value, fashion, advertising, store location and depth of selection. Certain other information required under Item 1 is contained within the following sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Management's Discussion and Analysis Note 1 in Notes to Consolidated Financial Statements Note 14 in Notes to Consolidated Financial Statements Retail Store Facilities Executive Officers of the Registrant Officer Name Age Title Since Family Relationship - -------------------- --- ------------------ ------- ------------------- Jammie Baugh 46 Executive Vice 1990 None President Robert E. Campbell 44 Vice President and 1999 None Treasurer 4 of 19 5 Executive Officers of the Registrant (continued) - ------------------------------------------------ Gail A. Cottle 48 Executive Vice 1985 None President Darren R. Jackson 35 Vice President 1998 None Kevin T. Knight 44 Vice President, 1998 None Chairman and Chief Executive Officer of Nordstrom Federal Savings Bank, and President of Nordstrom Credit, Inc. Michael G. Koppel 43 Vice President 1999 None F. Richard Lennon 59 Vice President 2000 None Robert J. Middlemas 43 Executive Vice 1993 None President Blake W. Nordstrom 39 Executive Vice 1991 Brother of Erik B. and Peter E. President Nordstrom; son of Bruce A. Nordstrom, a Director of the Company; and nephew of D. Wayne Gittinger, a Director of the Company. Erik B. Nordstrom 36 Executive Vice 1995 Brother of Blake W. and Peter E. President Nordstrom; son of Bruce A. Nordstrom, a Director of the Company; and nephew of D. Wayne Gittinger, a Director of the Company. J. Daniel Nordstrom 37 President of 1995 Brother of William E. Nordstrom; and Nordstrom.com, LLC nephew of John N. Nordstrom, a Director of the Company Peter E. Nordstrom 37 Executive Vice 1995 Brother of Blake W. and Erik B. President Nordstrom; son of Bruce A. Nordstrom, a Director of the Company; and nephew of D. Wayne Gittinger, a Director of the Company. William E. Nordstrom 36 Executive Vice 1995 Brother of J. Daniel Nordstrom; and President nephew of John N. Nordstrom, a Director of the Company James R. O'Neal 41 Executive Vice 1997 None President Michael A. Stein 50 Executive Vice 1998 None President and Chief Financial Officer 5 of 19 6 Executive Officers of the Registrant (continued) Susan A. Wilson 54 Executive Vice 1997 None Tabor President John J. Whitacre 47 Chairman of the 1989 None Board of Directors and Chief Executive Officer Martha S. Wikstrom 43 Executive Vice 1991 None President Jammie Baugh was named Executive Vice President of Human Resources on February 16, 2000. Prior thereto, she served as Executive Vice President - Northwest General Manager since 1997, Executive Vice President - General Manager Southern California since 1991, and General Manager Southern California since 1990. Robert E. Campbell has been Vice President and Treasurer, Strategy and Planning since May 1999. Prior thereto, he was responsible for the Company's investor relations function since March 1998, and as Manager of Financial Accounting since February 1997. Prior to joining Nordstrom Inc., Mr. Campbell served in a number of financial positions with restaurant and retail companies based on the West Coast. Gail A. Cottle, Executive Vice President, was named President of Nordstrom Product Group on February 16, 2000. Prior thereto, she served as Executive Vice President - Nordstrom Product Group General Manager since 1996, at which time men's clothing, footwear and cosmetics were added to this group. The Faconnable business unit was added to this group in 1999. Prior to 1996, she was Executive Vice President of women's apparel, children's apparel, and accessories product development since 1992. Darren R. Jackson has been Vice President, Chief Financial Officer for Full- line Stores since May 1999. Prior thereto, he served as Vice President and Treasurer since January 31, 1999, as Vice President - Strategic Planning since August 1998, and as Planning Manager from February through August 1998. Prior to joining Nordstrom Inc., he was the Chief Financial Officer for Carson Pirie Scott & Co. since 1994. Kevin T. Knight, Vice President of Nordstrom, Inc., Chairman and Chief Executive Officer of Nordstrom Federal Savings Bank, President of Nordstrom Credit, Inc., and, as of February 16, 2000, was named President of Nordstrom Credit Group. Prior thereto, he served as President of Nordstrom National Credit Bank, President of Nordstrom Credit, Inc., and General Manager of the credit business unit since April 1998. Prior to joining Nordstrom, he was Senior Vice President of Retailer Financial Services, a unit of General Electric Capital Corporation, since 1995. Prior thereto, he held various positions with General Electric since 1977. Michael G. Koppel was hired as Vice President and Corporate Controller on August 12, 1999. Prior to joining Nordstrom, he served as Chief Operating Officer of CML Group, a specialty retail holding company. From 1997 through 1998, he was Chief Financial Officer of Lids Corporation, a mall based specialty retailer. From 1984 through 1997, he held a number of financial positions with the May Department Stores, most recently as Vice President- Controller of its Filenes division. 6 of 19 7 Executive Officers of the Registrant (continued) F. Richard Lennon was hired as Vice President and Chief Information Officer on February 16, 2000. Prior to joining Nordstrom, Inc., he served as Vice President and Chief Technology Officer for Brown-Forman Corporation, since 1988. His responsiblities included a broad range of systems development, technology planning, and telecommunications support. Robert J. Middlemas has been Executive Vice President - Central States General Manager since 1997. Prior thereto, he served as Vice President - Central States General Manager since 1993. Blake W. Nordstrom was named Executive Vice President and President of Nordstrom Rack Group on February 16, 2000. Prior thereto, he served as Co-President responsible for credit, community relations, and Rack business unit since 1995 and as Vice President - General Manager Washington/Alaska since 1991. Erik B. Nordstrom was named Executive Vice President - Northwest General Manager on February 16, 2000. Prior thereto, he served as Co-President responsible for Nordstrom Product Group since 1995 and as Store/Regional Manager - Minnesota since 1992. J. Daniel Nordstrom has been President of Nordstrom.com LLC since November 1999. Prior thereto, he served as Co-President responsible for the direct sales division since 1995 and as General Manager direct sales division since 1993. Peter E. Nordstrom was named Executive Vice President - Director of Full-line Store Merchandise Strategy for children's apparel, cosmetics, junior apparel, lingerie, men's apparel and women's sportswear on February 16, 2000. Prior thereto, he served as Co-President responsible for sales promotion, human resources, and diversity affairs since 1995, and as Regional Manager - Orange County since 1991. William E. Nordstrom was named Executive Vice President - East Coast General Manager on February 16, 2000. Prior thereto, he served as Co-President since 1995, as Corporate Merchandise Manager Accessories in 1995 and as Corporate Merchandise Manager Nordstrom Rack from 1992 to 1995. James R. O'Neal has been Executive Vice President - Southwest General Manager since 1997 and served as Vice President - Northern California in 1997. Prior thereto, he served as General Manager Northern California from 1995 to 1997, and served as City Regional Manager from 1993 to 1995. Michael A. Stein has been Executive Vice President and Chief Financial Officer of the Company since October 1998. He is responsible for the Company's treasury, corporate finance, business information technology services, real estate and store planning, investor relations, controllership, tax, legal, and internal audit functions. Prior to joining Nordstrom, he served as Executive Vice President and Chief Financial Officer of Marriott International, Inc. since October 1993; as Senior Vice President, Finance and Corporate Controller of Marriott Corporation since 1991; and as Vice President, Finance and Chief Accounting Officer since 1989. Prior to joining Marriott, he spent 18 years with Arthur Andersen LLP where, since 1982, he was a partner. Susan A. Wilson Tabor has been Executive Vice President - Rack General Manager since 1998. Prior thereto, she served as Vice President - Rack General Manager from 1997 to 1998, and served as Rack General Manager from 1993 to 1997. 7 of 19 8 Executive Officers of the Registrant (continued) John J. Whitacre has been Chairman of the Board of Directors and Chief Executive Officer since 1996, and served as Co-Chairman from 1995 to 1996. Prior thereto, he served as Co-President - shoes, men's wear, operations, finance, product development, restaurant, credit, inventory management systems and direct sales since 1991. Martha S. Wikstrom, Executive Vice President, was named President of Full-line Store Group on February 16, 2000. Prior thereto, she served as Executive Vice President - Full-line Stores since May 1999,as Executive Vice President - East Coast General Manager since 1997 and as Vice President - General Manager Capital since 1991. The officers are appointed annually by the Board of Directors following each year's Annual Meeting of Shareholders. Officers serve at the discretion of the Board of Directors. Item 2. Properties. The following table summarizes the number of stores owned or operated by the Company and the percentage of total store area represented by each listed category at January 31, 2000: Number of % of total store stores square footage --------- ---------------- Owned stores 21 23% Leased stores 51 32 Owned on leased land 30 43 Partly owned & partly leased 2 2 --------- ---------------- 104 100% ========= ================ The Company also operates nine merchandise distribution centers, six which are owned, two which are leased, and one which is owned on leased land. The Company owns its principal offices in Seattle, Washington, and an office building in the Denver, Colorado metropolitan area which serves as the principal offices of Nordstrom Credit Group. Certain other information required under this item is included in the following sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Note 8 in Notes to Consolidated Financial Statements Note 11 in Notes to Consolidated Financial Statements Retail Store Facilities 8 of 19 9 Item 3. Legal Proceedings. The information required under this item is included in the following section of the Company's 1999 Annual Report to Shareholders, which section is incorporated by reference herein from Exhibit 13.1 of this report: Note 15 in Notes to Consolidated Financial Statements Item 4. Submission of Matters to a Vote of Security Holders. None PART II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters. The Company's Common Stock, without par value, is traded on the NYSE National Market under the symbol "JWN." The approximate number of holders of Common Stock as of March 20, 2000 was 87,000. Certain other information required under this item with respect to stock prices and dividends is included in the following sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Financial Highlights Consolidated Statements of Shareholders' Equity Note 16 in Notes to Consolidated Financial Statements Item 6. Selected Financial Data. The information required under this item is included in the following Sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Note 1 in Notes to Consolidated Financial Statements Ten-Year Statistical Summary Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations. The information required under this item is included in the following section of the Company's 1999 Annual Report to Shareholders, which section is incorporated by reference herein from Exhibit 13.1 of this report: Management's Discussion and Analysis 9 of 19 10 Item 7A. Quantitative and Qualitative Disclosures About Market Risk. The Company is subject to the risk of fluctuating interest rates in the normal course of business, primarily as a result of its short-term borrowing and investment activities which generally bear interest at variable rates. Because the short-term borrowings and investments, other than the investment in marketable equity securities, have maturities of three months or less, the Company believes that the risk of material loss is low, and that the carrying amount approximates fair value. The Company's investment in marketable equity securities is classified as available-for-sale and is recorded on the balance sheet at fair value based upon the quoted market price with unrealized gains or loss reported as a separate component of accumulated other comprehensive income. The table below presents principal amounts, at book value, by year of maturity, and related weighted average interest rates. The fair value of long-term debt (including current maturities), is calculated using quoted market prices of the same or similar issues with the same remaining term to maturity. Total at Fair Value January 31, January 31, In thousands 2000 2001 2002 2003 2004 Thereafter 2000 2000 1999 - ------------------------------------------------------------------------------------------------------------------------------ INTEREST RATE RISK LIABILITIES Long-term debt - Fixed $ 57,776 $ 11,000 $ 76,750 -- -- $ 650,000 $ 795,526 $ 715,498 $ 893,872 Average interest rate 7.6% 8.7% 7.3% -- -- 6.4% 6.6% Certain other information required under this item is included in the following sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Note 1 in Notes to Consolidated Financial Statements Note 6 in Notes to Consolidated Financial Statements Item 8. Financial Statements and Supplementary Data. The information required under this item is included in the following sections of the Company's 1999 Annual Report to Shareholders, which sections are incorporated by reference herein from Exhibit 13.1 of this report: Consolidated Statements of Earnings Consolidated Balance Sheets Consolidated Statements of Shareholders' Equity Consolidated Statements of Cash Flows Notes to Consolidated Financial Statements Independent Auditors' Report Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. None 10 of 19 11 PART III Item 10. Directors and Executive Officers of the Registrant. The information required under this item with respect to the Company's Directors and compliance with Section 16(a) of the Exchange Act is included in the following sections of the Company's Proxy Statement for its 2000 Annual Meeting of Shareholders, which sections are incorporated by reference herein and will be filed within 120 days after the end of the Company's fiscal year: Election of Directors Compliance with Section 16 of the Exchange Act of 1934 The information required under this item with respect to the Company's Executive Officers is incorporated by reference from Part I, Item 1 of this report under "Executive Officers of the Registrant." Item 11. Executive Compensation. The information required under this item is included in the following Sections of the Company's Proxy Statement for its 2000 Annual Meeting of Shareholders, which sections are incorporated by reference herein and will be filed within 120 days after the end of the Company's fiscal year: Compensation of Executive Officers in the Year Ended January 31, 2000 Compensation and Stock Option Committee Report on the 1999 Fiscal Year Executive Compensation Stock Price Performance Compensation of Directors Compensation Committee Interlocks and Insider Participation Item 12. Security Ownership of Certain Beneficial Owners and Management. The information required under this item is included in the following section of the Company's Proxy Statement for its 2000 Annual Meeting of Shareholders, which section is incorporated by reference herein and will be filed within 120 days after the end of the Company's fiscal year: Security Ownership of Certain Beneficial Owners and Management Item 13. Certain Relationships and Related Transactions. The information required under this item is included in the following sections of the Company's Proxy Statement for its 2000 Annual Meeting of Shareholders, which sections are incorporated by reference herein and will be filed within 120 days after the end of the Company's fiscal year: Election of Directors Compensation Committee Interlocks and Insider Participation Certain Relationships and Related Transactions 11 of 19 12 PART IV Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K. (a)1. Financial Statements The following consolidated financial information and statements of Nordstrom, Inc. and its subsidiaries and the Independent Auditors' Report are incorporated by reference herein from Exhibit 13.1 of this report: Consolidated Statements of Earnings Consolidated Balance Sheets Consolidated Statements of Shareholders' Equity Consolidated Statements of Cash Flows Notes to Consolidated Financial Statements Independent Auditors' Report (a)2. Financial Statement Schedules Page ---- Independent Auditors' Consent and Report on Schedule 18 Schedule II - Valuation and Qualifying Accounts 19 Other schedules for which provision is made in Regulation S-X are not required, are inapplicable, or the information is included in the Company's 1999 Annual Report to Shareholders as incorporated by reference herein from Exhibit 13.1 of this report. (a)3. Exhibits (3.1) Articles of Incorporation of the Registrant, as amended and restated, are hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 3.1. (3.2) By-laws of the Registrant, as amended and restated on May 18, 1999, are hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 3.2. (4.1) Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 is hereby incorporated by reference from Registration No. 333-47035, Exhibit 4.1. (4.2) Senior indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated January 13, 1999 is hereby incorporated by reference from Registration No. 333-69281, Exhibit 4.3. (4.3) Form of Subordinated Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated January 13, 1999 is hereby incorporated by reference from Registration No. 333-69281, Exhibit 4.4. 12 of 19 13 (a)3. Exhibits (continued) (10.1) Operating Agreement dated August 30, 1991 between Nordstrom Credit, Inc. and Nordstrom National Credit Bank is hereby incorporated by reference from the Nordstrom Credit, Inc. Quarterly Report on Form 10-Q (SEC File No. 0-12994) for the quarter ended July 31, 1991, Exhibit 10.1, as amended. (10.2) Merchant Agreement dated August 30, 1991 between Registrant and Nordstrom National Credit Bank is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended July 31, 1991, Exhibit 10.1. (10.3) The Nordstrom Supplemental Retirement Plan is hereby incorporated by reference from the Registrant's Form 10-K for the year ended January 31, 1993, Exhibit 10.3. (10.4) The 1993 Non-Employee Director Stock Incentive Plan is hereby incorporated by reference from the Registrant's Form 10-K for the year ended January 31, 1994, Exhibit 10.4. (10.5) Investment Agreement dated October 8, 1984 between the Registrant and Nordstrom Credit, Inc. is hereby incorporated by reference from the Nordstrom Credit, Inc. Form 10, Exhibit 10.1. (10.6) Master Pooling and Servicing Agreement dated August 14, 1996 between Nordstrom National Credit Bank and Norwest Bank Colorado, N.A., as trustee, is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1996, Exhibit 10.1. (10.7) Series 1996-A Supplement to Master Pooling and Servicing Agreement dated August 14, 1996 between Nordstrom National Credit Bank, Nordstrom Credit, Inc. and Norwest Bank Colorado, N.A., as trustee, is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1996, Exhibit 10.2. (10.8) First amendment to the Series 1996-A Supplement to Master Pooling and Servicing Agreement dated August 14, 1996 between Nordstrom National Credit Bank, Nordstrom Credit, Inc. and Norwest Bank Colorado, N.A., as trustee, dated December 10, 1997 is hereby incorporated by reference from the Nordstrom Credit, Inc. Form 10-K for the year ended January 31, 1998, Exhibit 10.13. (10.9) Second Amendment to the Series 1996-A Supplement to Master Pooling and Servicing Agreement dated August 14, 1996, between Nordstrom Credit, Inc., Nordstrom National Credit Bank and Norwest Bank Colorado, N.A., as trustee, dated February 25, 1999, is hereby incorporated by reference from the Nordstrom Credit, Inc. Form 10-Q for the quarter ended April 30, 1999, Exhibit 10.1. (10.10) Transfer and Administration Agreement dated August 14, 1996 between Nordstrom National Credit Bank, Enterprise Funding Corporation and Nationsbank, N.A. is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1996, Exhibit 10.3. 13 of 19 14 (a)3. Exhibits (continued) (10.11) First Amendment to the Transfer and Administration Agreement dated August 19, 1997 between Enterprise Funding Corporation, Nordstrom National Credit Bank, The Financial Institutions From Time to Time Parties Thereto, and Nationsbank, N.A. is hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 10.1. (10.12) Second Amendment to the Transfer and Administration Agreement dated July 23, 1998 between Enterprise Funding Corporation, Nordstrom National Credit Bank, The Financial Institutions From Time to Time Parties Thereto, and Nationsbank, N.A. is hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 10.2. (10.13) Receivables Purchase Agreement dated August 14, 1996 between Registrant and Nordstrom Credit, Inc. is hereby incorporated by reference from the Registrant's Form 10-K for the year ended January 31, 1997, Exhibit 10.12. (10.14) The Nordstrom, Inc. 1997 Stock Option Plan is hereby incorporated by reference from the Registrant's Report on Form S-8, Registration No. 333-63403 filed on September 15, 1998. (10.15) Amendment to the Nordstrom, Inc. 1997 Stock Option Plan is hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 10.4. (10.16) The Nordstrom, Inc. Profit Sharing and Employee Deferral Retirement Plan is hereby incorporated by reference from the Registrant's Report on Form S-8, Registration No. 333-79791 filed on June 2, 1999. (10.17) Amended and Restated Revolving Credit Facility between Registrant and a group of commercial banks, dated October 15, 1999 is hereby incorporated by reference from the Registrant's Form 10-Q for the quarter ended October 31, 1999, Exhibit 10.1. (10.18) Commercial Paper Dealer Agreement dated October 2, 1997 between Registrant and Bancamerica Securities, Inc. is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1997, Exhibit 10.1. (10.19) Commercial Paper Agreement dated October 2, 1997 between Registrant and Credit Suisse First Boston Corporation is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1997, Exhibit 10.2. (10.20) Issuing and Paying Agency Agreement dated October 2, 1997 between Registrant and First Trust of New York, N.A. is hereby incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended October 31, 1997, Exhibit 10.3. (10.21) Joint Venture Agreement between Nordstrom, Inc. and Nordstorm.com, Inc. dated as of August 24, 1999 is filed herein as an Exhibit. 14 of 19 15 (a)3. Exhibits (continued) (10.22) Credit Agreement dated as of February 29, 2000, between 1700 Seventh L.P., several lenders from time to time party thereto, with Bank of America, N.A. as Administrative Agent and as Project Administrative Agent, is filed herein as an Exhibit. (10.23) Guaranty Agreement dated as of February 29, 2000, between Registrant, Bank of America, N.A., and the Lenders party to the Credit Agreement (described in 10.22 above), is filed herein as an Exhibit. (13.1) The Company's 1999 Annual Report to Shareholders is filed herein as an Exhibit. (21.1) List of the Registrant's Subsidiaries is filed herein as an Exhibit. (23.1) Independent Auditors' Consent and Report on Schedule is on page 18 of this report. (27.1) Financial Data Schedule is filed herein as an Exhibit. All other exhibits are omitted because they are not applicable, not required, or because the required information is included in the Company's 1999 Annual Report to Shareholders. (b) Reports on Form 8-K No reports on Form 8-K were filed during the last quarter of the period for which this report is filed. 15 of 19 16 Signatures Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. NORDSTROM, INC. (Registrant) /s/ Michael A. Stein ---------------------------------------------------- Michael A. Stein Executive Vice President and Chief Financial Officer (Principal Financial Officer) Date: April 6, 2000 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the date indicated. Principal Accounting Officer: Principal Executive Officer: /s/ Michael G. Koppel /s/ John J. Whitacre ------------------------------- ---------------------------------- Michael G. Koppel John J. Whitacre Vice President and Chairman of the Board Corporate Controller of Directors and Director Directors: /s/ D. Wayne Gittinger /s/ Alfred E. Osborne, Jr. ------------------------------- ---------------------------------- D. Wayne Gittinger Alfred E. Osborne, Jr. Director Director /s/ Enrique Hernandez, Jr. /s/ William D. Ruckelshaus ------------------------------- ---------------------------------- Enrique Hernandez, Jr. William D. Ruckelshaus Director Director 16 of 19 17 Directors (continued): /s/ Ann D. McLaughlin /s/ Elizabeth Crownhart Vaughan ------------------------------- ---------------------------------- Ann D. McLaughlin Elizabeth Crownhart Vaughan Director Director /s/ John J. Whitacre ------------------------------- ---------------------------------- John A. McMillan John J. Whitacre Director Chairman of the Board of Directors /s/ Bruce A. Nordstrom /s/ Bruce G. Willison ------------------------------- ----------------------------------- Bruce A. Nordstrom Bruce G. Willison Director Director /s/ John N. Nordstrom ------------------------------- John N. Nordstrom Director Date: April 6, 2000 17 of 19 18 Exhibit 23.1 INDEPENDENT AUDITORS' CONSENT AND REPORT ON SCHEDULE Shareholders and Board of Directors Nordstrom, Inc. We consent to the incorporation by reference in Registration Statements Nos. 33-18321, 333-63403, and 333-79791 on Form S-8 and in Registration Statement 333-69281 on Form S-3 of Nordstrom, Inc. of our reports dated March 10, 2000 appearing in and incorporated by reference in this Annual Report on Form 10-K of Nordstrom, Inc. and subsidiaries for the year ended January 31, 2000. We have audited the consolidated financial statements of Nordstrom, Inc. and subsidiaries as of January 31, 2000 and 1999, and for each of the three years in the period ended January 31, 2000, and have issued our report thereon dated March 10, 2000; such financial statements and report are included in your 1999 Annual Report to Shareholders and are incorporated herein by reference. Our audits also included the consolidated financial statement schedule of Nordstrom, Inc. and subsidiaries, listed in Item 14(a)2. This financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion based on our audits. In our opinion, such consolidated financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly in all material respects the information set forth therein. Deloitte & Touche LLP Seattle, Washington April 6, 2000 18 of 19 19 NORDSTROM, INC. AND SUBSIDIARIES SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS (Dollars in thousands) Column A Column B Column C Column D Column E ---------- ---------- ---------- ---------- --------- Additions Deductions ---------- ---------- Account Balance at Charged to write-offs Balance beginning costs and net of at end of Description of period expenses recoveries period - ----------- ---------- ---------- ---------- --------- Allowance for doubtful accounts: Year ended: January 31, 1998 $26,793 $40,440 $36,849 $30,384 January 31, 1999 $30,384 $23,827 $29,668 $24,543 January 31, 2000 $24,543 $11,707 $20,412 $15,838 19 of 19 20 NORDSTROM INC. AND SUBSIDIARIES Exhibit Index Exhibit Method of Filing - ------- ---------------- 3.1 Articles of Incorporation Incorporated by reference from the as amended and restated Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 3.1. 3.2 By-laws, as amended and Incorporated by reference from the restated on May 18, 1999 Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 3.2. 4.1 Indenture between Registrant and Incorporated by reference from Registration Norwest Bank Colorado, N.A., as No. 333-47035, Exhibit 4.1. trustee, dated March 11, 1998 4.2 Senior indenture between Registrant Incorporated by reference and Norwest Bank Colorado, N.A., from Registration No. 333- as trustee, dated January 13, 1999 69281, Exhibit 4.3. 4.3 Form of Subordinated Indenture Incorporated by reference between Registrant and Norwest from Registration No. 333- Bank Colorado, N.A., as trustee, 69281, Exhibit 4.4. dated January 13, 1999 10.1 Operating Agreement dated August 30, Incorporated by reference from the 1991 between Nordstrom Credit, Inc. Nordstrom Credit, Inc. Quarterly Report and Nordstrom National Credit Bank on Form 10-Q (SEC File No. 0-12994) for the quarter ended July 31, 1991, Exhibit 10.1, as amended. 10.2 Merchant Agreement dated August 30, Incorporated by reference from the 1991 between Registrant and Registrant's Quarterly Report on Form Nordstrom National Credit Bank 10-Q for the quarter ended July 31, 1991, Exhibit 10.1. 10.3 Nordstrom Supplemental Retirement Plan Incorporated by reference from the Registrant's Form 10-K for the year ended January 31, 1993, Exhibit 10.3. 10.4 1993 Non-Employee Director Stock Incorporated by reference from the Incentive Plan Registrant's Form 10-K for the year ended January 31, 1994, Exhibit 10.4. 10.5 Investment Agreement dated October 8, Incorporated by reference 1984 between the Registrant and from the Nordstrom Credit, Nordstrom Credit, Inc. Inc. Form 10, Exhibit 10.1. 10.6 Master Pooling and Servicing Incorporated by reference from the Agreement dated August 14, 1996 Registrant's Quarterly Report on between Nordstrom National Credit Form 10-Q for the quarter ended Bank and Norwest Bank Colorado, October 31, 1996, Exhibit 10.1. N.A., as trustee 21 10.7 Series 1996-A Supplement to Master Incorporated by reference Pooling and Servicing Agreement from the Registrant's dated August 14, 1996 between Quarterly Report on Form Nordstrom National Credit Bank, 10-Q for the quarter ended Nordstrom Credit, Inc. and Norwest October 31, 1996, Exhibit Bank Colorado, N.A., as trustee 10.2. 10.8 First amendment to the Series 1996-A Incorporated by reference Supplement to Master Pooling and from the Nordstrom Credit, Inc. Servicing Agreement dated August Form 10-K for the year ended 14, 1996 between Nordstrom National January 31, 1998, Exhibit Credit Bank, Nordstrom Credit, Inc. 10.13. and Norwest Bank Colorado, N.A., as trustee, dated December 10, 1997 10.9 Second Amendment to the Series 1996-A Incorporated by reference Supplement to Master Pooling and from the Nordstrom Credit, Servicing Agreement dated August Inc. Form 10-Q for the quarter 14, 1996, between Nordstrom Credit, ended April 30, 1999, Exhibit 10.1. Inc., Nordstrom National Credit Bank and Norwest Bank Colorado, N.A., as trustee, dated February 25, 1999 10.10 Transfer and Administration Agreement Incorporated by reference from the dated August 14, 1996 between Registrant's Quarterly Report on Nordstrom National Credit Bank, Form 10-Q for the quarter ended Enterprise Funding Corporation and October 31, 1996, Exhibit 10.3. Nationsbank, N.A. 10.11 First Amendment to the Transfer and Incorporated by reference from the Administration Agreement dated Registrant's Form 10-Q for the August 19, 1997 between Enterprise quarter ended April 30, 1999, Funding Corporation, Nordstrom Exhibit 10.1. National Credit Bank, The Financial Institutions From Time to Time Parties Thereto, and Nationsbank, N.A. 10.12 Second Amendment to the Transfer and Incorporated by reference from the Administration Agreement dated July Registrant's Form 10-Q for the 23, 1998 between Enterprise Funding quarter ended April 30, 1999, Corporation, Nordstrom National Exhibit 10.2. Credit Bank, The Financial Institutions From Time to Time Parties Thereto, and Nationsbank, N.A. 10.13 Receivables Purchase Agreement Incorporated by reference dated August 14, 1996 between from the Registrant's Form Registrant and Nordstrom Credit, 10-K for the year ended Inc. January 31, 1997, Exhibit 10.12. 10.14 1997 Nordstrom Stock Option Plan Incorporated by reference from the Registrant's Report on Form S-8, Registration No. 333-63403 filed on September 15, 1998. 22 10.15 Amendment to the Nordstrom, Inc. Incorporated by reference from the 1997 Stock Option Plan Registrant's Form 10-Q for the quarter ended April 30, 1999, Exhibit 10.4. 10.16 The Nordstrom, Inc. Profit Sharing Incorporated by reference from the and Employee Deferral Retirement Registrant's Report on Form S-8, Plan is hereby Registration No. 333-79791 filed on June 2, 1999. 10.17 Amended and Restated Revolving Incorporated by reference from the Credit Facility between Registrant Registrant's Form 10-Q for the and a group of commercial banks, quarter ended October 31, 1999, dated October 15, 1999 Exhibit 10.1. 10.18 Commercial Paper Dealer Agreement Incorporated by reference from the dated October 2, 1997 between Registrant's Quarterly Report on Registrant and Bancamerica Form 10-Q for the quarter ended Securities, Inc. October 31, 1997, Exhibit 10.1. 10.19 Commercial Paper Agreement dated Incorporated by reference from the October 2, 1997 between Registrant Registrant's Quarterly Report on and Credit Suisse First Boston Form 10-Q for the quarter ended Corporation October 31, 1997, Exhibit 10.2. 10.20 Issuing and Paying Agency Agreement Incorporated by reference from the dated October 2, 1997 between Registrant's Quarterly Report on Registrant and First Trust of New Form 10-Q for the quarter ended York, N.A. October 31, 1997, Exhibit 10.3. 10.21 Joint Venture Agreement between Filed herewith electronically Nordstrom, Inc. and Nordstorm.com, Inc. dated as of August 24, 1999 10.22 Credit Agreement dated as of Filed herewith electronically February 29, 2000, between 1700 Seventh L.P., several lenders from time to time party thereto, with Bank of America, N.A. as Administrative Agent and, as Project Administrative Agent, 10.23 Guaranty Agreement dated as of Filed herewith electronically February 29, 2000, between Registrant, Bank of America, N.A., and the Lenders party to the Credit Agreement (described in 10.22 above), 13.1 1999 Annual Report to Shareholders Filed herewith electronically 21.1 Subsidiaries of the Registrant Filed herewith electronically 23.1 Independent Auditors' Consent and Report on Schedule Filed as page 18 of this report 27.1 Financial Data Schedule Filed herewith electronically