Exhibit Access Worldwide Reports First Quarter Financial Results BOCA RATON, Fla., May 5 /PRNewswire-FirstCall/ -- Access Worldwide Communications, Inc. (OTC Bulletin Board: AWWC), a leading marketing services company, today reported financial results for the three months ended March 31, 2004. Our revenues increased $0.8 million, or 6.6%, to $13.0 million for the three months ended March 31, 2004, compared to $12.2 million for the three months ended March 31, 2003. Revenues for the Pharmaceutical Services ("Pharmaceutical") Segment, which includes our medical education and pharmaceutical marketing businesses, increased $0.4 million, or 6.9%, to $6.2 million for the three months ended March 31, 2004, compared to $5.8 million for the three months ended March 31, 2003. The improvement was primarily attributed to an increase in new inbound programs which was offset by a reduction of medical education revenue. Revenues for the Business Services ("Business") Segment, which includes our multilingual communications business, increased $0.3 million, or 4.6%, to $6.8 million for the three months ended March 31, 2004, compared to $6.5 million for the three months ended March 31, 2003. The improvement was primarily attributed to larger teleservices programs and more production hours performed for an existing client. We reported operating income of $0.07 million for the quarter ended March 31, 2004, compared to an operating loss of $0.5 million for the quarter ended March 31, 2003. We reported net loss and diluted loss per share of $(0.3) million and $(0.03), respectively, for the quarter ended March 31, 2004, compared to $(0.7) million and $(0.07), respectively, for the first quarter of 2003. The improvement was primarily attributed to an increase in revenues and an improvement in gross profit margins offset by higher interest expense primarily attributed to the accretion of Convertible Notes discounts. Total weighted average diluted shares outstanding for the quarters ended March 31, 2004 and March 31, 2003 were 9,740,501 and 9,740,168, respectively. "We continue to see improvement in our Pharmaceutical Segment and continue our efforts to expand capacity for our Business Segment," remarked Shawkat Raslan, Chairman and Chief Executive Officer of Access Worldwide. "I am encouraged by our first quarter results." Founded in 1983, Access Worldwide provides a variety of sales, marketing and medical education services. Among other things, we reach physicians, pharmacists and patients on behalf of pharmaceutical clients, educating them on new drugs, prescribing indications, medical procedures and disease management programs. Services include product stocking, medical education, database management, clinical trial recruitment and teleservices. For clients in the telecommunications, financial services, insurance and consumer products industries, we reach the established mainstream and growing multicultural markets with multilingual teleservices. Access Worldwide is headquartered in Boca Raton, Florida and has over 1,000 employees in offices throughout the United States. More information is available at www.awwc.com. This press release contains forward-looking statements including statements regarding financial results. Such statements involve known or unknown risks, uncertainties and other factors that may cause the actual results to differ materially from those expressed or implied by such forward- looking statements. Factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements, include, but are not limited to, the following: our ability to continue as a going concern if we are unable to generate cash flow and income from continuing operations; our ability to continue to comply with the financial covenants contained under our debt agreement; competition from other third- party providers and those clients and prospects who may decide to do work in- house that we currently do for them; our ability to successfully open and operate at capacity our new communication center in Maine; consolidation in the pharmaceutical, medical, telecommunications and consumer products industries which reduces the number of clients and prospects that are able to be served; potential consumer saturation reducing the need for services; our ability and clients' ability to comply with state, federal and industry regulations; our reliance on a limited number of major clients and the possible loss of one or more clients; our ability to develop or fund the operations of new products or service offerings; our reliance on technology; our reliance on key personnel and labor force; the volatility of our stock price; and the unpredictability of the outcome of the litigation in which we are involved. For a more detailed discussion of these risks and others that could affect results, see our filings with the Securities and Exchange Commission, including the risk factors section of Access Worldwide's Annual Report on Form 10-K for the year ended December 31, 2003 filed with the Securities and Exchange Commission. The Company assumes no duty to update any forward-looking statements. Access Worldwide Communications, Inc. Consolidated Balance Sheets (Unaudited) March 31, December 31, 2004 2003 ASSETS Current Assets Cash and cash equivalents $1,027,309 $472,722 Restricted cash 123,000 123,000 Accounts receivable, net 8,577,670 11,069,284 Unbilled receivables 1,474,629 1,176,797 Taxes receivable 658,666 658,666 Other assets, net 931,943 950,761 Total current assets 12,793,217 14,451,230 Property and equipment, net 3,665,778 3,881,954 Restricted cash 711,000 711,000 Other assets, net 490,958 434,769 Total assets $17,660,953 $19,478,953 LIABILITIES, MANDATORILY REDEEMABLE PREFERRED STOCK AND COMMON STOCKHOLDERS' DEFICIT Current Liabilities Current portion of indebtedness $3,464,095 $5,098,999 Current portion of indebtedness -- related parties 352,334 383,334 Accounts payable and accrued expenses 5,887,537 7,672,764 Accrued salaries, wages and related benefits 1,428,885 1,347,385 Deferred revenue 4,305,481 2,852,628 Accrued interest and other related party expenses 33,113 13,304 Total current liabilities 15,471,445 17,368,414 Long-term portion of indebtedness 354,338 97,768 Other long-term liabilities 777,619 775,109 Convertible notes, net 1,080,782 987,336 Mandatorily redeemable preferred stock, $0.01 par value: 2,000,000 share authorized, 40,000 shares issued and outstanding 4,000,000 4,000,000 Total liabilities 21,684,184 23,228,627 Commitments and contingencies Common stockholders' deficit Common stock, $0.01 par value: voting 20,000,000 shares authorized; 9,740,501 shares issued and outstanding 97,405 97,405 Additional paid-in capital 64,950,294 64,950,294 Accumulated deficit (69,046,180) (68,770,973) Deferred compensation (24,750) (26,400) Total common stockholders' deficit (4,023,231) (3,749,674) Total liabilities and common stockholders' deficit $17,660,953 $19,478,953 Access Worldwide Communications, Inc. Consolidated Statements of Operations (Unaudited) For the Three Months Ending March 31, 2004 2003 Revenues $12,980,862 $12,236,508 Cost of revenues 7,928,149 8,284,239 Gross profit 5,052,713 3,952,269 Selling, general & administrative expenses 4,985,894 4,460,460 Amortization expense - 37,014 Income (loss) from operations 66,819 (545,205) Interest expense, net (342,026) (153,999) Net loss $(275,207) $(699,204) Basic loss per common share: -- Net loss $(0.03) $(0.07) Weighted average common shares outstanding 9,740,501 9,740,168 Diluted loss per common share: -- Net loss $(0.03) $(0.07) Weighted average common shares outstanding 9,740,501 9,740,168 SOURCE Access Worldwide Communications, Inc. -0- 05/05/2004