Exhibit 10.2

                                                               Execution Version

                          SUPPORT AND LOCK-UP AGREEMENT

      This SUPPORT AND LOCK-UP  AGREEMENT (this  "Agreement") is entered into as
of September 12, 2007, by and among GoAmerica, Inc., a Delaware corporation (the
"Acquirer"),  and the  stockholders  of Hands On Video Relay  Services,  Inc., a
Delaware corporation ("HOVRS"), identified on the signature pages hereto (each a
"Stockholder," and collectively, the "Stockholders").

                                    RECITALS

      A.  Reference is hereby made to that certain  Agreement and Plan of Merger
dated as of  September  12,  2007 (as it may be amended  from time to time,  the
"Merger Agreement"),  by and among Acquirer,  HOVRS Acquisition  Corporation,  a
Delaware  corporation  and wholly owned  subsidiary of Acquirer  ("HOVRS  Merger
Sub"),  and HOVRS,  pursuant to which,  and subject to the terms and  conditions
whereof,  (i) HOVRS  Merger Sub will merge with and into HOVRS and the  separate
corporate  existence  of HOVRS  Merger Sub will cease,  (ii) each share of HOVRS
Common  Stock  will be  converted  into the right to receive  the Common  Merger
Consideration, and (iii) each share HOVRS Preferred Stock will be converted into
the right to receive the Preferred Merger  Consideration  (such transactions are
referred to herein as the "Merger").

      B. As a condition to the  willingness of Acquirer to enter into the Merger
Agreement,  Acquirer has requested that the other parties hereto enter into this
Agreement,  and such parties are willing to enter into this  Agreement  for such
purpose.

                                    AGREEMENT

      NOW, THEREFORE,  in consideration of the mutual promises herein contained,
and intending to be legally bound, the parties hereto agree as follows:

      1. Defined Terms.  Capitalized terms used herein without  definition shall
have the same  meanings  as they are  given  in the  Merger  Agreement.  As used
herein,  the term "Shares"  shall mean,  with respect to each  Stockholder,  all
shares of HOVRS Common Stock and HOVRS  Preferred  Stock set forth  opposite the
name of such Stockholder on Schedule I hereto,  and any other voting  securities
of HOVRS,  whether issued before or after the date of this Agreement,  that such
Stockholder  purchases  or with  respect  to which  such  Stockholder  otherwise
acquires record or beneficial ownership after the date of this Agreement.

      2. Conduct of Stockholders  Pending  Closing.  Until the time specified in
paragraph  4  below,  and  except  for all  agreements  and  obligations  of the
Stockholders  hereunder  and as  contemplated  by the Merger  Agreement,  unless
authorized in advance by the HOVRS Board of Directors and by the Acquirer  Board
of  Directors,  each  Stockholder,  solely in its capacity as a  stockholder  of
HOVRS,  agrees (a) not to sell or  otherwise  transfer  any of its Shares or any
economic,  voting or other direct or indirect interest therein, (b) not to grant
a proxy or enter into any voting agreement concerning any of the Shares, and (c)
at any meeting of the  stockholders of HOVRS, to vote (or cause to be voted) the
Shares against (x) any merger agreement or merger,




consolidation,  combination,  sale  of  substantial  assets,  reorganization  or
recapitalization of or by HOVRS or any of its subsidiaries (except in connection
with the Merger),  or (y) any amendment of HOVRS's  certificate of incorporation
or  bylaws  or  other  proposal  or  transaction  involving  HOVRS or any of its
subsidiaries  (except  in  connection  with  the  Merger),  for the  purpose  of
impeding, frustrating, preventing or nullifying the Merger Agreement, the Merger
or any of the other transactions contemplated by the Merger Agreement.

      3.  Representations  and  Warranties.  Each  of  the  Stockholders  hereby
represents and warrants to HOVRS and Acquirer that: (a) such Stockholder has the
power and  authority  to enter into and deliver this  Agreement  and perform its
obligations under this Agreement and, such Stockholder's  execution and delivery
of this Agreement and  performance of its  obligations  hereunder have been duly
and validly authorized by any necessary  corporate or similar proceedings on the
part of such Stockholder,  (b) this Agreement is binding on such Stockholder and
enforceable  in  accordance  with its  terms,  except as  enforceability  may be
limited  by  applicable  bankruptcy,  insolvency,  reorganization,   moratorium,
fraudulent  conveyance  or other  similar  laws  affecting  the  enforcement  of
creditors'  rights  generally  or by general  equitable  principles  relating to
enforceability,  (c)  the  execution  and  delivery  of this  Agreement  and the
performance by such Stockholder of its obligations  hereunder do not require the
authorization,  consent,  approval,  license,  exemption  or other action by, or
filing  with,  any  third  party  or  governmental  authority,  do  not  violate
applicable  law  or  conflict  with  or  result  in a  breach  of  any  of  such
Stockholder's  organizational  documents or  contractual  obligations,  (d) such
Stockholder  owns the  Shares  that are  identified  as to such  Stockholder  on
Schedule  I to this  Agreement  and that such  Shares  are free and clear of any
liens,  claims  or  encumbrances  of any  kind  apart  from  such  Stockholder's
obligations  under  this  Agreement,  and (e)  other  than the  Shares  that are
identified  as to  such  Stockholder  on  Schedule  I to  this  Agreement,  such
Stockholder does not own  (beneficially  or of record) any voting  securities of
HOVRS.

      4. Termination.  The obligations of the Stockholders  under this Agreement
shall  terminate  upon the  earliest to occur of any of the  following:  (i) the
Merger Agreement is amended or modified or provisions waived,  without the prior
written consent of the Stockholders,  in a manner that is materially  adverse to
the  Stockholders,  it  being  understood  that  any  amendment,   modification,
supplement  or  waiver  that  would  reduce  the  amount  or form of the  Merger
Consideration  payable in the Merger or extend the Outside  Date shall be deemed
to be materially adverse to the Stockholders,  (ii) the Merger Agreement,  as it
may be amended or modified from time to time,  is terminated in accordance  with
its terms,  (iii) the consummation of the Merger,  or (iv) the written agreement
to terminate such provisions executed by each of the parties.

      5.  Notice.  All notices and other  communications  hereunder  shall be in
writing  and shall be deemed  duly  delivered:  (i) upon  receipt  if  delivered
personally;  (ii)  three  business  days after  being  mailed by  registered  or
certified mail, postage prepaid,  return receipt  requested;  (iii) one business
day  after it is sent by  commercial  overnight  courier  service;  or (iv) upon
transmission  if sent via facsimile with  confirmation of receipt to the parties
at the  following  address  (or at such  other  address  for a party as shall be
specified upon like notice):


                                      -2-


                  if to Acquirer to:

                        GoAmerica, Inc.
                        433 Hackensack Avenue
                        Hackensack, NJ  07601
                        Attention:  Daniel R. Luis
                        Fax:     (201) 996-1772
                        Tel:     (201) 996-1717

                  with a copy to:

                        Chadbourne & Parke LLP
                        1200 New Hampshire Avenue, N.W.
                        Washington, DC  20036
                        Attention:  Dana Frix
                        Fax:     (973) 974-679
                        Tel:     (202) 974-5691

                  If to any Stockholder,

                        to the address set forth below such
                        Stockholder's name on Schedule I hereto.

                  with a copy to:

                        Orrick, Herrington & Sutcliffe LLP
                        405 Howard Street
                        San Francisco, CA 94105
                        Attention:  Richard Smith
                        Fax:     (415) 773-5759
                        Tel:     (415) 773-5830

      6.  Entire  Agreement.  This  Agreement  supersedes  all prior  agreements
between  the  parties  with  respect to its  subject  matter and  constitutes  a
complete  and  exclusive  statement  of the terms of the  agreement  between the
parties with respect to its subject matter.

      7. No Other Rights.  Nothing in this Agreement shall be considered to give
any person other than the parties any legal or equitable right,  claim or remedy
under or in respect of this Agreement or any provision of this  Agreement.  This
Agreement and all of its  provisions  are for the sole and exclusive  benefit of
the parties and their respective successors and permitted assigns.

      8. Equitable Relief. Each of the parties hereto acknowledges that a breach
by it of any provision  contained in this Agreement will cause the other parties
to sustain damage for


                                      -3-


which  they  would not have an  adequate  remedy at law for money  damages,  and
therefore  each of the  parties  hereto  agrees  that in the  event  of any such
breach,  the  aggrieved  party  shall be  entitled  to the  remedy  of  specific
performance  of such  agreement and  injunctive  and other  equitable  relief in
addition to any other remedy to which it may be entitled, at law or in equity.

      9.  Severability.  If any  provision of this  Agreement is held invalid or
unenforceable by a court of competent jurisdiction, the other provisions of this
Agreement shall remain in full force and effect. Any provision of this Agreement
which is held invalid or  unenforceable  only in part shall remain in full force
and effect to the extent not held invalid or unenforceable.

      10.  Headings.   All  references  in  this  Agreement  to  "paragraph"  or
"paragraphs" refer to the corresponding numbered paragraph or paragraphs of this
Agreement.  All words used in this  Agreement  shall be  construed  to be of the
appropriate gender or number as the context requires. Unless otherwise expressly
provided, the word "including" does not limit the preceding words or terms.

      11.  Counterparts.   This  Agreement  may  be  executed  in  one  or  more
counterparts,  each of  which  shall  be  considered  an  original  copy of this
Agreement  and all of  which,  when  taken  together,  shall  be  considered  to
constitute one and the same agreement.

      12.  Governing Law. This  Agreement  shall be governed by and construed in
accordance with the laws of the State of Delaware without regard to that state's
conflicts of laws principles.

      13.  Amendments;  Waivers.  Any  amendment  or  modification  of or to any
provision of this Agreement,  and any consent to any departure of any party from
the terms of any provision of this  Agreement,  shall be effective only if it is
made or given in writing and signed by each party. Notwithstanding the foregoing
sentence,  any  failure  of any of the  parties to comply  with any  obligation,
covenant,  agreement or condition  herein may be waived by any party entitled to
the benefits thereof only by a written  instrument signed by such party granting
such waiver,  but such waiver or failure to insist upon strict  compliance  with
such obligation,  covenant, agreement or condition shall not operate as a waiver
of, or estoppel with respect to, any subsequent or other failure. The failure of
any party to assert any of its rights under this  Agreement  or otherwise  shall
not constitute a waiver of those rights.

      14.  Successors and Assigns.  This Agreement shall apply to, be binding in
all respects  upon and inure to the benefit of the parties and their  respective
successors  and permitted  assigns.  No party may assign any of its rights under
this Agreement without the prior written consent of each of the other parties.

                         [Signatures on following pages]


                                      -4-


      IN WITNESS  WHEREOF,  the parties  have caused this  Agreement  to be duly
executed as of the date first above written.

                                 GOAMERICA, INC.

                                 By:  /s/ Daniel R. Luis
                                    --------------------------------------------
                                      Daniel R. Luis
                                      President and Chief Executive Officer

                                 STOCKHOLDERS:

                                      /s/ Ronald Obray
                                    --------------------------------------------
                                      Ronald Obray

                                      /s/ Denise Obray
                                    --------------------------------------------
                                      Denise Obray

                                      /s/ Edmond Routhier
                                    --------------------------------------------
                                      Edmond Routhier


                                 Caymus Investment Group II, LLC

                                 By:  /s/ Edmond Routhier
                                     -------------------------------------------

                                 Its: Managing Member
                                     -------------------------------------------


                                 Caymus Obray, LLC

                                 By:  /s/ Edmond Routhier
                                     -------------------------------------------

                                 Its: Managing Member
                                     -------------------------------------------

                 [Signature page to Support & Lock-Up Agreement]


                                      -5-


                                   Schedule I



- -------------------------------------------------------------------------------------------------------------
            Name and Address of Stockholder                    Common Stock             Series A Preferred
            -------------------------------                    ------------             ------------------
- -------------------------------------------------------------------------------------------------------------
                                                                                       
  Denise Obray                                                  2,464,921
  132 Lincoln Way
  Auburn, CA 95603
  Facsimile: (530) 823-0897
- -------------------------------------------------------------------------------------------------------------
  Ronald Obray                                                  2,288,222
  132 Lincoln Way
  Auburn, CA 95603
  Facsimile: (530) 823-0897
- -------------------------------------------------------------------------------------------------------------
  Edmond Routhier                                               1,094,455
  525 Michael Dr.
  Sonoma, CA 95476
  Facsimile:  (707) 221-1471
- -------------------------------------------------------------------------------------------------------------
  Caymus Investment Group II, LLC                                476,700                     1,724,138
  2800 Leavenworth, Ste. #70
  San Francisco, CA 94133
  Facsimile:
- -------------------------------------------------------------------------------------------------------------
  Caymus Obray, LLC                                              540,157
  2800 Leavenworth, Ste. #70
  San Francisco, CA 94133
  Facsimile:
- -------------------------------------------------------------------------------------------------------------
  TOTAL                                                         6,864,455                    1,724,138
- -------------------------------------------------------------------------------------------------------------