FORM 10 - Q
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                  QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934

                    For the three months ended March 31, 2002

                         Commission file number 0-11716

                           COMMUNITY BANK SYSTEM, INC.
             (Exact name of registrant as specified in its charter)

          DELAWARE                                          16-1213679
(State or other jurisdiction of                          (I.R.S. Employer
incorporation or organization)                          Identification No.)

                 5790 Widewaters Parkway, DeWitt, New York 13214
               (Address of principal executive offices) (Zip Code)

                                  315/445-2282
              (Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter periods that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes |X| No |_|

Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practical date.

  Common Stock, No par value - 12,942,820 shares outstanding as of May 6, 2002



                                      INDEX
                  COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES

Part I. Financial Information

   Item 1. Financial Statements (Unaudited)

            Consolidated Statements of Condition -- March 31, 2002,
            December 31, 2001 and March 31, 2001

            Consolidated Statements of Income --
            Three months ended March 31, 2002 and 2001

            Consolidated Statement of Shareholders' Equity --
            Three months ended March 31, 2002

            Consolidated Statements of Comprehensive Income -- Three
            months ended March 31, 2002 and 2001

            Consolidated Statements of Cash Flows -- Three months ended
            March 31, 2002, and 2001

            Notes to Consolidated Financial Statements -
            March 31, 2002

   Item 2. Management's Discussion and Analysis of Financial Condition
           and Results of Operations

   Item 3.  Quantitative and Qualitative Disclosure about Market Risk

Part II. Other Information

   Item 1. Legal Proceedings

   Item 2. Changes in Securities

   Item 3. Defaults upon Senior Securities

   Item 4. Submission of Matters to a Vote of Securities Holders

   Item 5. Other Information

   Item 6. Exhibits and Reports on Form 8-K


                                       2


CONSOLIDATED STATEMENTS OF CONDITION (Unaudited)
COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES
(In Thousands, Except Share Data)



                                                                               March 31,         December 31,        March 31,
                                                                                  2002               2001               2001
- -------------------------------------------------------------------------------------------------------------------------------
                                                                                                           
ASSETS
  Cash and due from banks                                                     $    92,115        $   106,554        $   110,552
  Federal funds sold                                                                    0                  0                  0
- -------------------------------------------------------------------------------------------------------------------------------
Total cash and cash equivalents                                                    92,115            106,554            110,552

Investment securities                                                           1,297,471          1,148,182          1,091,704

Loans                                                                           1,724,400          1,732,870          1,572,683
  Reserve for loan losses                                                          24,010             23,901             20,917
- -------------------------------------------------------------------------------------------------------------------------------
Net loans                                                                       1,700,390          1,708,969          1,551,766

Premises and equipment, net                                                        53,864             53,266             42,766
Accrued interest receivable                                                        24,982             22,562             22,792

Core deposit intangibles, net                                                      35,182             36,722              9,917
Goodwill, net                                                                      19,814             19,814             22,589
Other intangibles, net                                                             83,228             85,806             38,212
- -------------------------------------------------------------------------------------------------------------------------------
Intangible assets, net                                                            138,224            142,342             70,718

Other assets                                                                       38,168             28,958             31,890
- -------------------------------------------------------------------------------------------------------------------------------
TOTAL ASSETS                                                                  $ 3,345,214        $ 3,210,833        $ 2,922,188
===============================================================================================================================

LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
  Deposits
     Noninterest bearing                                                      $   415,547        $   447,544        $   319,247
     Interest bearing                                                           2,121,435          2,098,426          1,795,543
- -------------------------------------------------------------------------------------------------------------------------------
Total deposits                                                                  2,536,982          2,545,970          2,114,790

Federal funds purchased                                                            30,000             14,200             28,000
Borrowings                                                                        396,100            263,100            473,100
Company obligated mandatorily redeemable preferred securities
  of subsidiaries, Community Capital/Statutory Trust I-III, holding
  solely junior subordinated debentures of the Company                             77,833             77,819             29,826
Accrued interest and other liabilities                                             33,331             41,764             40,242
- -------------------------------------------------------------------------------------------------------------------------------
TOTAL LIABILITIES                                                               3,074,246          2,942,853          2,685,958
- -------------------------------------------------------------------------------------------------------------------------------

Shareholders' equity:
  Common stock no par $1.00 sates value
     20,000,000 share authorized; 12,936,600, 12,902,812 and 11,544,378
     shares outstanding, respectively                                              12,937             12,903             11,545
  Surplus                                                                          78,684             77,710             45,717
  Undivided profits                                                               174,419            170,472            167,516
  Accumulated other comprehensive income                                            5,226              7,281             11,666
  Shares issued under employee stock plan - unearned                                 (298)              (386)              (214)
- -------------------------------------------------------------------------------------------------------------------------------
TOTAL SHAREHOLDERS' EQUITY                                                        270,968            267,980            236,230
- -------------------------------------------------------------------------------------------------------------------------------

TOTAL LIABILITIES AND SHARHOLDERS' EQUITY                                     $ 3,345,214        $ 3,210,833        $ 2,922,188
===============================================================================================================================


The accompanying notes are an integral part of the consolidated financial
statements.


                                       3


CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES
(In Thousands, Except Per-Share Data)



                                                                             Quarter Ended March 31,
- ----------------------------------------------------------------------------------------------------
                                                                                2002        2001
- ----------------------------------------------------------------------------------------------------
                                                                                    
Interest income:
  Interest and fees on loans                                                  $33,058     $33,524
  Interest and dividends on investments:
     Taxable                                                                   14,120      14,190
     Nontaxable                                                                 3,598       2,076
  Interest on federal funds and deposits with other banks                           1         191
- ----------------------------------------------------------------------------------------------------
Total interest income                                                          50,777      49,981
- ----------------------------------------------------------------------------------------------------

Interest expense:
  Interest on deposits                                                         15,169      19,549
  Interest on federal funds purchased                                              87         337
  Interest on short-term borrowings                                               211       2,770
  Interest on mandatorily redeemable preferred securities of subsidiaries       1,473         733
  Interest on long-term borrowings                                              3,669       3,425
- ----------------------------------------------------------------------------------------------------
Total interest expense                                                         20,609      26,814
- ----------------------------------------------------------------------------------------------------

Net interest income                                                            30,168      23,167
Less: provision for loan losses                                                 1,518       1,326
- ----------------------------------------------------------------------------------------------------
Net interest income after provision for loan losses                            28,650      21,841
- ----------------------------------------------------------------------------------------------------

Other income:
  Fiduciary and investment services                                               878         830
  Service charges on deposit accounts                                           2,921       2,129
  Commissions on investment products                                            1,970       1,524
  Other service charges, commissions and fees                                   1,912       1,540
  Other operating income                                                           54           3
  Investment security gain, net                                                     0          10
- ----------------------------------------------------------------------------------------------------
Total other income                                                              7,735       6,036
- ----------------------------------------------------------------------------------------------------

Other expenses:
  Salaries and employee benefits                                               12,125      10,116
  Occupancy expense, net                                                        2,322       1,578
  Equipment and furniture expense                                               1,871       1,355
  Amortization of intangible assets                                             3,076       1,460
  Legal and professional fees                                                     853         627
  Data processing expenses                                                      1,679       1,187
  Acquisition and unusual expenses                                                591         851
  Other                                                                         3,666       2,769
- ----------------------------------------------------------------------------------------------------
Total other expenses                                                           26,183      19,943
- ----------------------------------------------------------------------------------------------------

Income before income taxes                                                     10,202       7,934
Income taxes                                                                    2,764       2,185
- ----------------------------------------------------------------------------------------------------
NET INCOME                                                                    $ 7,438     $ 5,749
====================================================================================================
Earnings per share - Basic                                                    $  0.57     $  0.51
====================================================================================================
Earnings per share - Diluted                                                  $  0.57     $  0.50
====================================================================================================


The accompanying notes are an integral part of the consolidated financial
statements.


                                       4


CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (Unaudited)
COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES
Quarter Ended March 31, 2002
(In Thousands, Except Share Data)



                                                                                            Accumulated   Shares Issued
                                                      Common Stock                            Other      Under Employee
                                                  Shares                       Undivided   Comprehensive    Stock Plan
                                               Outstanding    Amount  Surplus   Profits       Income        -Unearned        Total
- -----------------------------------------------------------------------------------------------------------------------------------
                                                                                                     
Balance at December 31, 2001                    12,902,812   $12,903  $77,710  $ 170,472      $ 7,281         ($386)      $ 267,980

Net income                                                                         7,438                                      7,438

Other comprehensive income, net of tax                                                         (2,055)                       (2,055)

Dividends declared:
  Common, $.27 per share                                                          (3,491)                                    (3,491)

Common stock issued under employee stock plan       33,788        34      974                                    88           1,096

- -----------------------------------------------------------------------------------------------------------------------------------
Balance at March 31, 2002                       12,936,600   $12,937  $78,684  $ 174,419      $ 5,226         ($298)      $ 270,968
===================================================================================================================================


The accompanying notes are an integral part of the consolidated financial
statements.


                                       5


CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Unaudited)
COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES
(In Thousands)



                                                                         Quarter Ended March
                                                                                31,
- --------------------------------------------------------------------------------------------
                                                                         2002         2001
- --------------------------------------------------------------------------------------------
                                                                              
Other comprehensive income, before tax:
  Change in minimum pension liability adjustment                       $ 4,919      $      0
  Unrealized (loss) gain on securities:
     Unrealized holding (losses) gains arising during period            (8,484)       10,036
     Reclassification adjustment for gains included
       in net income                                                         0           (10)
- --------------------------------------------------------------------------------------------
Other comprehensive (loss) income, before tax                           (3,565)       10,026
Income tax (expense) benefit related to other comprehensive (loss)
  income                                                                 1,510        (4,326)
- --------------------------------------------------------------------------------------------
Other comprehensive (loss) income, net of tax                           (2,055)        5,700

Net income                                                               7,438         5,749
- --------------------------------------------------------------------------------------------

Comprehensive income                                                   $ 5,383      $ 11,449
============================================================================================


The accompanying notes are an integral part of the consolidated financial
statements.


                                       6


CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
COMMUNITY BANK SYSTEM, INC. AND SUBSIDIARIES
(In Thousands)



                                                                                               Quarter Ended March 31,
- ----------------------------------------------------------------------------------------------------------------------
                                                                                                 2002           2001
- ----------------------------------------------------------------------------------------------------------------------
                                                                                                        
Operating Activities:
  Net income                                                                                     $7,438         $5,749
  Adjustments to reconcile net income to net cash provided by operating activities
     Depreciation                                                                                 1,453          1,217
     Amortization of intangible assets                                                            3,076          1,460
     Net amortization of security premiums and discounts                                          1,181            214
     Amortization of discount of loans                                                              (35)           (47)
     Amortization of unearned compensation and discount on junior subordinated debentures           133              4
     Provision for loan losses                                                                    1,518          1,326
     Provision (benefit) for deferred taxes                                                         716           (423)
     Gain on sale of investment securities                                                            0            (10)
     (Gain) loss on sale of loans and other assets                                                   (6)             5
     Change in interest receivable                                                               (2,420)            91
     Change in other assets and other liabilities                                               (10,627)         3,156
- ----------------------------------------------------------------------------------------------------------------------
  Net cash provided by operating activities                                                       2,427         12,742
- ----------------------------------------------------------------------------------------------------------------------

Investing Activities:
  Proceeds from sales of investment securities                                                    8,350          8,048
  Proceeds from maturities of held-to-maturity investment securities                              1,239          1,239
  Proceeds from maturities of available-for-sale investment securities                           42,849         19,986
  Purchases of held-to-maturity investment securities                                            (1,138)          (421)
  Purchases of available-for-sale investment securities                                        (210,254)      (135,207)
  Net change in loans outstanding                                                                 7,095            789
  Premium paid on acquisition of business                                                             0         (3,633)
  Cash received in acquisitions                                                                       0          3,777
  Capital expenditures                                                                           (2,044)        (1,563)
- ----------------------------------------------------------------------------------------------------------------------
     Net cash used by investing activities                                                     (153,903)      (106,985)
- ----------------------------------------------------------------------------------------------------------------------

Financing Activities:
  Net change in demand deposits, NOW accounts, and savings accounts                              17,453          4,613
  Net change in certificates of deposit                                                         (26,441)        73,949
  Net change in federal funds purchased                                                          15,800        (20,730)
  Net change in term borrowings                                                                 133,000         72,050
  Issuance of common stock                                                                          735            374
  Cash dividends paid                                                                            (3,482)        (1,889)
  Other financing activities                                                                        (28)           (28)
- ----------------------------------------------------------------------------------------------------------------------
     Net cash provided by financing activities                                                  137,037        128,339
- ----------------------------------------------------------------------------------------------------------------------
Change in cash and cash equivalents                                                             (14,439)        34,096
  Cash and cash equivalents at beginning of year                                                106,554         76,456
- ----------------------------------------------------------------------------------------------------------------------
CASH AND CASH EQUIVALENTS AT END OF PERIOD                                                      $92,115       $110,552
======================================================================================================================
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
Cash paid for interest                                                                          $21,443        $24,656
Cash paid for income taxes                                                                         $607           $429
======================================================================================================================
SUPPLEMENTAL DISCLOSURES OF NONCASH FINANCING AND INVESTING ACTIVITIES:
Dividends declared and unpaid                                                                    $3,491         $2,149
Gross change in unrealized gains and (losses) on available-for-sale securities                  ($8,484)      ($10,026)
Change in minimum pension liability adjustment                                                  ($4,919)            $0
Bank acquisition:
  Fair value of asset acquired                                                                       $0       $123,948
  Liabilities assumed                                                                                $0        $98,720
  Common stock issued, including treasury stock of $0 and $17,006                                    $0        $25,228
======================================================================================================================


The accompanying notes are an integral part of the consolidated financial
statements.


                                       7


                  Community Bank System, Inc. and Subsidiaries
                   Notes to Consolidated Financial Statements

                                   (Unaudited)

                                 March 31, 2002

Note A -- Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been
prepared in accordance with generally accepted accounting principles for interim
financial information and with instructions to Form 10-Q and Rule 10-01 of
Regulation S-X. Accordingly, they do not include all of the information and
footnotes required by generally accepted accounting principles for complete
financial statements. In the opinion of management, all adjustments (consisting
of normal recurring accruals) considered necessary for fair presentation have
been included. Operating results for the three-month period ended March 31, 2002
are not necessarily indicative of the results that may be expected for the year
ended December 31, 2002.

On November 16, 2001, the Company acquired 36 branches from FleetBoston
Financial Corporation with $470 million in deposits and $177 million in loans.
The branches are located in Southwestern and Finger Lakes Regions of New York.
The results of the 36 branch operations have been included in the consolidated
financial statements since that date.

On May 11, 2001, the Company completed its acquisition of the $648-million-asset
First Liberty Bank Corp. ("First Liberty"). Pursuant to the terms of the merger,
each share of First Liberty stock was exchanged for .56 shares of the Company's
common stock, which amounted to approximately 3.6 million shares. The merger
constituted a tax-free reorganization and has been accounted for as a pooling of
interests under Accounting Principles Board Opinion No. 16. Accordingly, the
consolidated financial statements for the periods presented have been restated
to include the combined results of operations, financial position and cash flows
of the Company and First Liberty.

On January 26, 2001, the Company acquired the $111-million-asset Citizens
National Bank of Malone, an eighty-year old commercial bank with five branches
throughout Franklin and St. Lawrence counties in New York State. The Company
issued 952,000 shares of its common stock to the former shareholders at a cost
of $26.50 per share. All of the 648,100 shares held in the Company's treasury
were issued in this transaction.

During the first quarter of 2002, the Company made a contribution of $5.0
million to its defined benefit pension plan. At March 31, 2002, an updated
actuarial valuation was performed which showed that plan assets exceeded the
accumulated benefit obligation. As a result, the additional minimum pension
liability of $5.016 million, which was recorded at December 31, 2001 as a charge
to shareholders' equity, net of tax, was reversed.

Note B -- Significant Accounting Pronouncements

Reserve for Loan Losses

The reserve for loan losses reflects management's best estimate of probable loan
losses in the Company's loan portfolio, considering evaluations of individual
credits and concentrations of credit risk, changes in the quality of the credit
portfolio, levels of nonaccrual loans, current economic conditions, changes in
the size and character of the credit risks and other pertinent factors. The
reserve is increased by provisions charged to expense and reduced by net
charge-offs. A loan is considered impaired, based on current information and
events, if it is probable that the Bank will not be able to collect the
scheduled payments of principal or interest when due according to the
contractual terms of the loan agreement. The measurement of impaired loans is
generally based on the present value of expected future cash flows discounted at
the historical effective interest rate, except that all collateral-dependent
loans are measured for impairment based on the fair value of the collateral.


                                       8


New Accounting Pronouncements

In August 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or
Disposal of Long-Lived Assets," which addresses financial accounting and
reporting for the impairment of long-lived assets and for long-lived assets to
be disposed of, including long-term customer relationships of a financial
institution, such as core deposit intangibles. This Statement supersedes SFAS
121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived
Assets to Be Disposed Of," however, this Statement retains the fundamental
provisions of Statement 121 for (a) recognition and measurement of the
impairment of long-lived assets to be held and used and (b) measurement of
long-lived assets to be disposed of by sale. Effective January 1, 2002, the
Company adopted this pronouncement which had no impact on the financial
condition or results of operations for the quarter ending March 31, 2002.

Note C -- Earnings Per Share

Basic earnings per share is computed based on the weighted average shares
outstanding. Diluted earnings per share is computed based on the weighted
average shares outstanding adjusted for the dilutive effect of the assumed
exercise of stock options during the year. The following is a reconciliation of
basic to diluted earnings per share for the three months ended March 31, 2002
and 2001.



($000's except for per share amounts)                                               Per Share
                                                                   Income Shares     Amount
- ---------------------------------------------------------------------------------------------
                                                                          
Quarter ended March 31, 2002            Net income               $7,438
                                        Basic EPS                 7,438    12,940     $0.57
                                        Effect of dilutive
                                        securities:
                                          Stock options                       153
                                                                 ----------------
                                        Diluted EPS              $7,438    13,093     $0.57
=============================================================================================
Quarter ended March 31, 2001            Net income               $5,749
                                        Basic EPS                 5,749    11,281     $0.51
                                        Effect of dilutive
                                        securities:
                                          Stock options                       159
                                                                 ----------------
                                        Diluted EPS              $5,749    11,440     $0.50
=============================================================================================


Note D -- Intangible Assets

Effective January 1, 2002, the Company adopted Financial Accounting Standards
Board (FASB) SFAS No. 142, "Goodwill and Other Intangible Assets", which
addresses financial accounting and reporting for acquired goodwill and other
intangibles assets and supercedes APB Opinion No. 17, "Intangible Assets". The
statement requires that the Company subject goodwill and other intangible assets
to an annual impairment analysis to assess the need to write down the balances
and recognize an impairment loss. In addition, amortization of goodwill will no
longer be recorded upon adoption of this statement. Core deposit intangibles,
net and other intangibles (primarily branch goodwill), net related to branch
acquisitions will continue to be amortized. The adoption of this pronouncement
resulted in a reduction in amortization expense of $325,000 for the quarter
ended March 31, 2002.


                                       9


The proforma disclosures on net income and earnings per share of the adopted of
SFAS No. 142 for the quarter ended March 31, 2001 are as follows:

                                                                 Quarter Ended
($000's except for earnings-per-share amounts)                      March 31,
                                                                2002       2001
- --------------------------------------------------------------------------------
Reported net income                                            $7,438     $5,749
Add back: Goodwill amortization                                              257
                                                                          ------
Adjusted net income                                            $7,438     $6,006
================================================================================
Basic earnings per share:
Reported net income                                             $0.57      $0.51
Goodwill amortization                                                       0.02
                                                                          ------
Adjusted net income                                             $0.57      $0.53
================================================================================
Diluted earnings per share:
Reported net income                                             $0.57      $0.50
Goodwill amortization                                                       0.02
                                                                          ------
Adjusted net income                                             $0.57      $0.52
================================================================================

The gross carrying amount and accumulated amortization for each type of
intangible asset are as follows:



(000's omitted)                                      As of March 31, 2002                      As of December 31, 2001
                                              -----------------------------------------------------------------------------
                                                Gross                      Net             Gross                      Net
                                              Carrying    Accumulated    Carrying        Carrying   Accumulated    Carrying
                                               Amount     Amortization    Amount          Amount    Amortization    Amount
- ---------------------------------------------------------------------------------------------------------------------------
                                                                                                
Amortized intangible assets:
  Core deposit intangibles                     $47,218      ($12,036)     $35,182         $47,218     ($10,496)    $36,722
  Other intangibles                            101,676       (18,448)      83,228         102,718      (16,912)     85,806
- ---------------------------------------------------------------------------------------------------------------------------
     Total amortized intangible assets         148,894       (30,484)     118,410         149,936      (27,408)    122,528
Unamortized intangible assets:
  Goodwill                                      19,814             0       19,814          21,275       (1,461)     19,814
- ---------------------------------------------------------------------------------------------------------------------------
     Total intangible assets, net             $168,708      ($30,484)    $138,224        $171,211     ($28,869)   $142,342
===========================================================================================================================


The estimated aggregate amortization expense for each of the five succeeding
fiscal years ended December 31, is as follows:

          2003        $11,229
          2004         11,012
          2005         10,338
          2006          9,664
          2007          9,664

There were no changes in the gross carrying value of goodwill for the quarter
ended March 31, 2002. As of March 31, 2002, the Company has not tested the
goodwill for impairment. The analysis will be completed by June 30, 2002, and
any necessary adjustments will be reflected in the consolidated financial
statements.


                                       10


The net carrying amount of core deposit intangibles, other intangibles and
goodwill as of March 31, 2002 by acquisition is as follows:



(000's omitted)                                                               Next 12
                                                                  Net         Months'
                                        Acquisition   # of      Carrying    Amortization
                                           Date      Branches    Amount       Expense
                                        ------------------------------------------------
                                                                   
Core deposit intangibles:
  FleetBoston Financial                  11/16/01       36       $26,992       $3,929
  Mellon Bank                            06/07/00        2         3,621          271
  First Liberty                          01/01/97        2           189          108
  ChaseManhattan Bank                    07/14/95       15         4,380        1,348
                                                                 --------------------
                                                                 $35,182       $5,656
                                                                 ====================

Other intangible assets:
  Fleet Boston Financial **              11/16/01       36       $48,097       $4,947
  Fleet Bank                             07/18/97       12        12,028        1,174
  Key Bank                               06/16/97        8         9,219          907
  ChaseManhattan Bank **                 07/14/95       15        11,000          601
  ChaseManhattan Bank                    10/28/94        1           266           35
  Resolution Trust Corporation           06/03/94        3         2,618          365
                                                                 --------------------
                                                                 $83,228       $8,029
                                                                 ====================

Goodwill:
  Citizens National Bank of Malone       01/26/01                $12,475       $    0
  Elias Asset Management                 04/03/00                  7,339            0
                                                                 --------------------
                                                                 $19,814       $    0
                                                                 ====================


**    The FASB is expected to issue an exposure draft in the second quarter of
      2002 regarding the reconsideration of certain provisions of SFAS No. 72,
      "Accounting for Certain Acquisitions of Banking or Thrift Institutions."
      Specifically, if a Company separately identified a core deposit intangible
      asset from "Statement 72 goodwill," the FASB may consider this goodwill
      under SFAS No. 142. Thus, the Company would cease amortization of the
      "Statement 72 goodwill." On an annual basis, the resulting reduction in
      amortization would be $5.548 million or $3.370 million after-tax (assuming
      a 39.3% marginal tax rate.) Based on average shares outstanding for first
      quarter 2002, the annual impact on earnings per share (diluted) would be
      an increase of $0.26.


                                       11


      Part 1. Financial Information

Item 1. Financial Statements

The information required by rule 10.01 of Regulation S-X is presented on the
previous pages.

Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations

The purpose of the discussion is to present material changes in Community Bank
System, Inc.'s financial condition and results of operations during the three
months ended March 31, 2002 which are not otherwise apparent from the
consolidated financial statements included in these reports. When used in this
report, the term "CBSI" means Community Bank System, Inc. and its subsidiaries
on a consolidated basis, unless indicated otherwise. Financial performance
comparisons to peer bank holding companies are based on data through December
31, 2001 as provided by the Federal Reserve System; the peer group is comprised
of 68 bank holding companies having $3 to $10 billion in assets.


                                       12


                           COMMUNITY BANK SYSTEM, INC.
                              SUMMARY OF OPERATIONS
                        EARNINGS AND BALANCE SHEET RECAP
                 1ST QUARTER 2002 AND PRIOR QUARTER COMPARISONS



                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                            Mar 31,       Mar 31,      Change      Change
  No.                                             2002          2001        Amount      Percent
        ---------------------------------------
        Earnings
        ---------------------------------------
                                                                           
   1    Net interest income                      $30,168       $23,167       $7,001       30.2%

   2    Loan loss provision                        1,518         1,326          192       14.5%

   3    Net interest income after
        provision for loan losses                 28,650        21,841        6,809       31.2%

   4    Investment security gain (loss) &
        debt extinguishment                           0            10           (10)       0.0%

   5    Other income                               7,735         6,026        1,709       28.4%

  6a    Other expense                             22,516        17,632        4,884       27.7%
  6b    Acquisition and unusual expense              591           851         (260)     -30.6%

   7    Intangible amortization                    3,076         1,460        1,616      110.7%

   8    Inc before inc tax                        10,202         7,934        2,268       28.6%

   9    Income tax                                 2,764         2,185          579       26.5%

  10a   Net income                                $7,438        $5,749       $1,689       29.4%
  10b   Net income - Operating                    $7,797        $6,250       $1,547       24.8%

  10c   Net income - Cash                         $9,306        $6,681       $2,625       39.3%
  10d   Net income - Cash Operating               $9,665        $7,182       $2,483       34.6%

        Earnings per share
  11a   Basic                                      $0.57         $0.51        $0.06       11.8%
  11b   Diluted                                    $0.57         $0.50        $0.07       14.0%
  11c   Diluted - Operating                        $0.60         $0.54        $0.06       11.1%

  11d   Diluted - Cash                             $0.71         $0.58        $0.13       22.4%
  11e   Diluted - Cash Operating                   $0.74         $0.63        $0.11       17.5%

        ---------------------------------------================================================
        Balances At Period End
        ---------------------------------------

  12    Loans                                  1,724,400     1,572,683      151,717        9.6%

  13    Investments (excl. mkt val adj)        1,289,002     1,071,739      217,263       20.3%

  14    Earning assets                         3,013,402     2,644,422      368,980       14.0%

  15    Loan loss reserve                         24,010        20,917        3,093       14.8%

  16a   Intangible assets - Core deposits         35,182         9,917       25,265      254.8%
  16b   Intangible assets - Goodwill             103,042        60,801       42,241       69.5%

  17    Total assets                           3,345,214     2,922,188      423,026       14.5%

  18    Deposits                               2,536,982     2,114,790      422,192       20.0%

  19a   Borrowings - FHLB                        426,100       501,100      (75,000)     -15.0%
  19b   Borrowings - Trust Preferred              77,833        29,826       48,007      161.0%

  20    Total equity                            $270,968      $236,230      $34,738       14.7%
                                               ================================================



                                       13




                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                            Mar 31,       Dec 31,      Change      Change
  No.                                             2002          2001        Amount      Percent
        ---------------------------------------
        Earnings
        ---------------------------------------
                                                                           
   1    Net interest income                      $30,168       $26,626       $3,542       13.3%

   2    Loan loss provision                        1,518         2,777       (1,259)     -45.3%

   3    Net interest income after
        provision for loan losses                 28,650        23,849        4,801       20.1%

   4    Investment security gain (loss) &
        debt extinguishment                           0          (13)           13         0.0%

   5    Other income                               7,735         6,911          824       11.9%

  6a    Other expense                             22,516        19,765        2,751       13.9%
  6b    Acquisition and unusual expense              591         2,046       (1,455)     -71.1%

   7    Intangible amortization                    3,076         2,137          939       43.9%

   8    Inc before inc tax                        10,202         6,799        3,403       50.1%

   9    Income tax                                 2,764         1,972          792       40.2%

  10a   Net income                                $7,438        $4,827       $2,611       54.1%
  10b   Net income - Operating                    $7,797        $6,052       $1,745       28.8%

  10c   Net income - Cash                         $9,306        $6,225       $3,081       49.5%
  10d   Net income - Cash Operating               $9,665        $7,450       $2,215       29.7%

        Earnings per share
  11a   Basic                                      $0.57         $0.39        $0.18       46.2%
  11b   Diluted                                    $0.57         $0.39        $0.18       46.2%
  11c   Diluted - Operating                        $0.60         $0.49        $0.11       22.4%

  11d   Diluted - Cash                             $0.71         $0.50        $0.21       42.0%
  11e   Diluted - Cash Operating                   $0.74         $0.60        $0.14       23.3%

        ---------------------------------------================================================
        Balances At Period End
        ---------------------------------------

  12    Loans                                  1,724,400     1,732,870       (8,470)      -0.5%

  13    Investments (excl. mkt val adj)        1,289,002     1,131,074      157,928       14.0%

  14    Earning assets                         3,013,402     2,863,944      149,458        5.2%

  15    Loan loss reserve                         24,010        23,901          109        0.5%

  16a   Intangible assets - Core deposits         35,182        36,722       (1,540)      -4.2%
  16b   Intangible assets - Goodwill             103,042       105,620       (2,578)      -2.4%

  17    Total assets                           3,345,214     3,210,833      134,381        4.2%

  18    Deposits                               2,536,982     2,545,970       (8,988)      -0.4%

  19a   Borrowings - FHLB                        426,100       277,300      148,800       53.7%
  19b   Borrowings - Trust Preferred              77,833        77,819          14         0.0%

  20    Total equity                            $270,968      $267,980       $2,988        1.1%
                                               ================================================



                                       14




                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                            Dec 31,       Sep 30,      Change      Change
  No.                                             2001          2001        Amount      Percent
        ---------------------------------------
        Earnings
        ---------------------------------------
                                                                           
   1    Net interest income                      $26,626       $23,809       $2,817       11.8%

   2    Loan loss provision                        2,777         1,579        1,198       75.9%

   3    Net interest income after
        provision for loan losses                 23,849        22,230        1,619        7.3%

   4    Investment security gain (loss) &
        debt extinguishment                          (13)           29          (42)    -144.8%

   5    Other income                               6,911         6,971          (60)      -0.9%

  6a    Other expense                             19,765        18,198        1,567        8.6%
  6b    Acquisition and unusual expense            2,046           631        1,415      224.2%

   7    Intangible amortization                    2,137         1,541          596       38.7%

   8    Inc before inc tax                         6,799         8,860       (2,061)     -23.3%

   9    Income tax                                 1,972         2,416         (444)     -18.4%

  10a   Net income                                $4,827        $6,444      ($1,617)     -25.1%
  10b   Net income - Operating                    $6,052        $6,802        ($750)     -11.0%

  10c   Net income - Cash                         $6,225        $7,452      ($1,227)     -16.5%
  10d   Net income - Cash Operating               $7,450        $7,810        ($360)      -4.6%

        Earnings per share
  11a   Basic                                      $0.39         $0.56       ($0.17)     -30.4%
  11b   Diluted                                    $0.39         $0.55       ($0.16)     -29.1%
  11c   Diluted - Operating                        $0.49         $0.58       ($0.09)     -15.5%

  11d   Diluted - Cash                             $0.50         $0.64       ($0.14)     -21.9%
  11e   Diluted - Cash Operating                   $0.60         $0.67       ($0.07)     -10.4%

        ---------------------------------------================================================
        Balances At Period End
        ---------------------------------------

  12    Loans                                  1,732,870     1,564,806      168,064       10.7%

  13    Investments (excl. mkt val adj)        1,131,074     1,011,354      119,720       11.8%

  14    Earning assets                         2,863,944     2,576,160      287,784       11.2%

  15    Loan loss reserve                         23,901        21,083        2,818       13.4%

  16a   Intangible assets - Core deposits         36,722         9,039       27,683      306.3%
  16b   Intangible assets - Goodwill             105,620        57,957       47,663       82.2%

  17    Total assets                           3,210,833     2,844,350      366,483       12.9%

  18    Deposits                               2,545,970     2,088,106      457,864       21.9%

  19a   Borrowings - FHLB                        277,300       379,200     (101,900)     -26.9%
  19b   Borrowings - Trust Preferred              77,819        77,805           14        0.0%

  20    Total equity                            $267,980      $250,686      $17,294        6.9%
                                               ================================================



                                       15




                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                           Mar 31,       Mar 31,       Change      Change
  No.                                            2002          2001         Amount      Percent
        ---------------------------------------
        Profitability
        ---------------------------------------
                                                                          
  21    Return on assets                          0.92%         0.84%          0.08       %pts.
  22    Return on equity                         10.97%        10.52%          0.45       %pts.
  22a   Return on equity - operating             11.50%        11.43%          0.07       %pts.

  23    Tangible return on assets                 1.15%         0.98%          0.17       %pts.
  24    Tangible return on equity                13.73%        12.22%          1.51       %pts.
  24a   Tangible return on equity -              14.26%        13.14%          1.12       %pts.
        operating

  25    Net interest margin (FTE)                 4.52%         3.94%          0.58       %pts.

  26    Non interest income/                      18.3%         19.6%          (1.3)      %pts.
        operating income (FTE,
        excl sec gains & branch disp)

  27    Efficiency ratio                          56.3%         57.3%          (1.0)      %pts.
        (excl acquis. exp., 1-time items
        & intangible amortization)

        ---------------------------------------================================================
        Capital
        ---------------------------------------

  28    Tier I leverage ratio                     6.55%         6.83%         (0.28)      %pts.
  28b   Tangible equity / assets                  4.14%         5.80%         (1.66)      %pts.

  29    Accum. other comp. Income               $5,226       $11,666        ($6,440)     -55.2%

        Common shares outstanding
  30a   Weighted average                        13,093        11,440          1,653       14.4%
  30b   Period end                              12,937        11,545          1,392       12.1%

  31a   Cash dividends declared
        per common share                         $0.27         $0.27          $0.00        0.0%

  31b   Common Stock Price                      $30.15        $28.06          $2.09        7.4%
  31c   Total Return - last 12 months             11.7%         31.5%         (19.8)      %pts.

  32    Book value                              $20.95        $20.46          $0.49        2.4%
  33    Tangible book value                     $10.26        $14.34         ($4.08)     -28.5%

        ---------------------------------------================================================
        Asset Quality Ratios
        ---------------------------------------

  34    Loan loss reserve/
        loans outstanding                         1.39%         1.33%          0.06       %pts.

  35    Nonperforming loans/
        loans outstanding                         0.68%         0.80%         (0.12)      %pts.

  36    Loan loss reserve/
        nonperforming loans                        205%          167%            38       %pts.

  37    Net charge-offs/                          0.33%         0.32%          0.01       %pts.
        average loans

  38    Loan loss provision/                       108%          108%             0       %pts.
        net charge-offs

  39    Nonperforming assets/                     0.77%         0.89%         (0.12)      %pts.
        loans outstanding + OREO
                                               ================================================



                                       16




                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                           Mar 31,       Dec 31,       Change      Change
  No.                                            2002          2001         Amount      Percent
        ---------------------------------------
        Profitability
        ---------------------------------------
                                                                          
  21    Return on assets                          0.92%         0.63%          0.29       %pts.
  22    Return on equity                         10.97%         7.21%          3.76       %pts.
  22a   Return on equity - operating             11.50%         9.03%          2.47       %pts.

  23    Tangible return on assets                 1.15%         0.81%          0.34       %pts.
  24    Tangible return on equity                13.73%         9.29%          4.44       %pts.
  24a   Tangible return on equity -              14.26%        11.12%          3.14       %pts.
        operating

  25    Net interest margin (FTE)                 4.52%         4.20%          0.32       %pts.

  26    Non interest income/                      18.3%         19.9%          (1.6)      %pts.
        operating income (FTE,
        excl sec gains & branch disp)

  27    Efficiency ratio                          56.3%         54.6%           1.7       %pts.
        (excl acquis. exp., 1-time items
        & intangible amortization)

        ---------------------------------------================================================
        Capital
        ---------------------------------------

  28    Tier I leverage ratio                     6.55%         6.73%         (0.18)      %pts.
  28b   Tangible equity / assets                  4.14%         4.09%          0.05       %pts.

  29    Accum. other comp. Income               $5,226        $7,281        ($2,055)     -28.2%

        Common shares outstanding
  30a   Weighted average                        13,093        12,358            735        5.9%
  30b   Period end                              12,937        12,903             34        0.3%

  31a   Cash dividends declared
        per common share                         $0.27         $0.27          $0.00        0.0%

  31b   Common Stock Price                      $30.15        $26.20          $3.95       15.1%
  31c   Total Return - last 12 months             11.7%         10.0%           1.7       %pts.

  32    Book value                              $20.95        $20.77          $0.18        0.9%
  33    Tangible book value                     $10.26         $9.74          $0.52        5.3%

        ---------------------------------------================================================
        Asset Quality Ratios
        ---------------------------------------

  34    Loan loss reserve/
        loans outstanding                         1.39%         1.38%          0.01       %pts.

  35    Nonperforming loans/
        loans outstanding                         0.68%         0.53%          0.15       %pts.

  36    Loan loss reserve/
        nonperforming loans                        205%          263%           (58)      %pts.

  37    Net charge-offs/                          0.33%         0.61%         (0.28)      %pts.
        average loans

  38    Loan loss provision/                       108%          110%            (2)      %pts.
        net charge-offs

  39    Nonperforming assets/                     0.77%         0.61%          0.16       %pts.
        loans outstanding + OREO
                                               ================================================



                                       17




                                               ------------------------------------------------
000's Omitted                                                  Three Months Ended
                                               ------------------------------------------------
 Line                                           Dec 31,       Sep 30,       Change      Change
  No.                                            2001          2001         Amount      Percent
        ---------------------------------------
        Profitability
        ---------------------------------------
                                                                         
  21    Return on assets                          0.63%         0.90%         (0.27)      %pts.
  22    Return on equity                          7.21%        10.73%         (3.52)      %pts.
  22a   Return on equity - operating              9.03%        11.33%         (2.30)      %pts.

  23    Tangible return on assets                 0.81%         1.04%         (0.23)      %pts.
  24    Tangible return on equity                 9.29%        12.41%         (3.12)      %pts.
  24a   Tangible return on equity -              11.12%        13.01%         (1.89)      %pts.
        operating

  25    Net interest margin (FTE)                 4.20%         3.94%          0.26       %pts.

  26    Non interest income/                      19.9%         21.3%          (1.4)      %pts.
        operating income (FTE,
        excl sec gains & branch disp)

  27    Efficiency ratio                          54.6%         55.6%          (1.0)      %pts.
        (excl acquis. exp., 1-time items
        & intangible amortization)

        ---------------------------------------================================================
        Capital
        ---------------------------------------

  28    Tier I leverage ratio                     6.73%         8.72%         (1.99)      %pts.
  28b   Tangible equity / assets                  4.09%         6.61%         (2.52)      %pts.

  29    Accum. other comp. Income               $7,281       $23,634       ($16,353)     -69.2%

        Common shares outstanding
  30a   Weighted average                        12,358        11,732            626        5.3%
  30b   Period end                              12,903        11,549          1,354       11.7%

  31a   Cash dividends declared
        per common share                         $0.27         $0.27          $0.00        0.0%

  31b   Common Stock Price                      $26.20        $27.50         ($1.30)      -4.7%
  31c   Total Return - last 12 months             10.0%         10.3%          (0.3)      %pts.

  32    Book value                              $20.77        $21.71         ($0.94)      -4.3%
  33    Tangible book value                      $9.74        $15.91         ($6.17)     -38.8%

        ---------------------------------------================================================
        Asset Quality Ratios
        ---------------------------------------

  34    Loan loss reserve/
        loans outstanding                         1.38%         1.35%          0.03       %pts.

  35    Nonperforming loans/
        loans outstanding                         0.53%         0.54%         (0.01)      %pts.

  36    Loan loss reserve/
        nonperforming loans                        263%          247%            16       %pts.

  37    Net charge-offs/                          0.61%         0.34%           0.27      %pts.
        average loans

  38    Loan loss provision/                       110%          116%            (6)      %pts.
        net charge-offs

  39    Nonperforming assets/                     0.61%         0.67%         (0.06)      %pts.
        loans outstanding + OREO
                                              =================================================



                                       18




                                              -------------------------------------------------
000's Omitted                                                 Three Months Ended
                                              -------------------------------------------------
 Line                                           Mar 31,       Mar 31,       Change      Change
  No.                                            2002          2001         Amount      Percent
        --------------------------------------
        Asset Quality Components
        --------------------------------------
                                                                          
  40    Nonaccruing loans                         $8,519        $7,471       $1,048       14.0%
  41    90+ days delinquent                       $3,167        $5,032      ($1,865)     -37.1%
                                                  ------        ------      -------      -----
  42    Tot nonperforming loans                  $11,686       $12,503        ($817)      -6.5%

  43    Troubled debt restructurings                 $76          $103         ($27)     -26.2%
  44    Other real estate                         $1,460        $1,476         ($16)      -1.1%
                                                  ------        ------         ----       ----
  45    Tot nonperforming assets                 $13,222       $14,082        ($860)      -6.1%

  46    Net Charge-Offs                           $1,409        $1,231         $178       14.5%

        --------------------------------------=================================================
        Components of Net Interest
        Margin (FTE)
        --------------------------------------

  47    Loan yield                                  7.76%         8.80%       (1.04)      %pts.
  48    Investment yield                            6.81%         7.30%       (0.49)      %pts.

  49    Earning asset yield                         7.37%         8.21%       (0.84)      %pts.

  50    Interest bearing deposits rate              2.91%         4.57%       (1.66)      %pts.
  51a   Borrowed funds rate - FHLB                  4.67%         5.90%       (1.23)      %pts.
  51b   Borrowed funds rate - Trust                 7.59%         9.83%       (2.24)      %pts.
        Preferred & other

  52    Cost of all interest bearing funds          3.29%         4.92%       (1.63)      %pts.

  53    Cost of funds (includes DDA)                2.82%         4.31%       (1.49)      %pts.
  54    Cost of funds/earning assets                2.85%         4.27%       (1.42)      %pts.

  55    Net interest margin (FTE)                   4.52%         3.94%        0.58       %pts.

  56    Full tax equivalent adjustment            $2,529        $1,541         $988       64.1%

        --------------------------------------=================================================
        Average Balances for Period
        --------------------------------------

  57    Loans                                 $1,733,863    $1,553,824     $180,039       11.6%

  58    Investments (excl. mkt val adj.)       1,198,261       990,334      207,927       21.0%

  59    Earning assets                         2,932,124     2,544,158      387,966       15.2%

  60    Total assets                           3,284,441     2,778,351      506,090       18.2%

  61    Deposits                               2,544,733     2,047,060      497,673       24.3%

  62a   Borrowings - FHLB                        343,513       448,220     (104,707)     -23.4%
  62b   Borrowings - Trust preferred &            78,160        30,272       47,888      158.2%
        other

  63    Total equity                            $274,882      $221,666      $53,216       24.0%
                                              =================================================



                                       19




                                              -------------------------------------------------
000's Omitted                                                 Three Months Ended
                                              -------------------------------------------------
 Line                                           Mar 31,       Dec 31,       Change      Change
  No.                                            2002          2001         Amount      Percent
        --------------------------------------
        Asset Quality Components
        --------------------------------------
                                                                           
  40    Nonaccruing loans                         $8,519        $7,186       $1,333       18.5%
  41    90+ days delinquent                       $3,167        $1,914       $1,253       65.5%
                                                  ------        ------       ------       -----
  42    Tot nonperforming loans                  $11,686        $9,100       $2,586       28.4%

  43    Troubled debt restructurings                 $76           $75           $1        1.3%
  44    Other real estate                         $1,460        $1,427          $33        2.3%
                                                  ------        ------          ---        ---
  45    Tot nonperforming assets                 $13,222       $10,602       $2,620       24.7%

  46    Net Charge-Offs                           $1,409        $2,524      ($1,115)     -44.2%

        --------------------------------------=================================================
        Components of Net Interest
        Margin (FTE)
        --------------------------------------

  47    Loan yield                                  7.76%         7.90%       (0.14)      %pts.
  48    Investment yield                            6.81%         6.87%       (0.06)      %pts.

  49    Earning asset yield                         7.37%         7.49%       (0.12)      %pts.

  50    Interest bearing deposits rate              2.91%         3.44%       (0.53)      %pts.
  51a   Borrowed funds rate - FHLB                  4.67%         5.07%       (0.40)      %pts.
  51b   Borrowed funds rate - Trust                 7.59%         8.35%       (0.76)      %pts.
        Preferred & other

  52    Cost of all interest bearing funds          3.29%         3.84%       (0.55)      %pts.

  53    Cost of funds (includes DDA)                2.82%         3.29%       (0.47)      %pts.
  54    Cost of funds/earning assets                2.85%         3.30%       (0.45)      %pts.

  55    Net interest margin (FTE)                   4.52%         4.20%        0.32       %pts.

  56    Full tax equivalent adjustment            $2,529        $2,065         $464       22.5%

        --------------------------------------=================================================
        Average Balances for Period
        --------------------------------------

  57    Loans                                 $1,733,863    $1,646,921      $86,942        5.3%

  58    Investments (excl. mkt val adj.)       1,198,261     1,066,357      131,904       12.4%

  59    Earning assets                         2,932,124     2,713,278      218,846        8.1%

  60    Total assets                           3,284,441     3,031,017      253,424        8.4%

  61    Deposits                               2,544,733     2,299,565      245,168       10.7%

  62a   Borrowings - FHLB                        343,513       340,786        2,727        0.8%
  62b   Borrowings - Trust preferred &            78,160        78,174          (14)       0.0%
        other

  63    Total equity                            $274,882      $265,787       $9,095        3.4%
                                              =================================================



                                       20




                                              -------------------------------------------------
000's Omitted                                                 Three Months Ended
                                              -------------------------------------------------
 Line                                           Dec 31,       Sep 30,       Change      Change
  No.                                            2002          2001         Amount      Percent
        --------------------------------------
        Asset Quality Components
        --------------------------------------
                                                                          
  40    Nonaccruing loans                         $7,186        $5,677       $1,509       26.6%
  41    90+ days delinquent                       $1,914        $2,842        ($928)     -32.7%
                                                  ------        ------        -----      -----
  42    Tot nonperforming loans                   $9,100        $8,519         $581        6.8%

  43    Troubled debt restructurings                 $75           $85         ($10)     -11.8%
  44    Other real estate                         $1,427        $1,835        ($408)     -22.2%
                                                  ------        ------        -----      -----
  45    Tot nonperforming assets                 $10,602       $10,439         $163        1.6%

  46    Net Charge-Offs                           $2,524        $1,356       $1,168       86.1%

        --------------------------------------=================================================
        Components of Net Interest
        Margin (FTE)
        --------------------------------------

  47    Loan yield                                  7.90%         8.30%       (0.40)      %pts.
  48    Investment yield                            6.87%         6.86%        0.01       %pts.

  49    Earning asset yield                         7.49%         7.73%       (0.24)      %pts.

  50    Interest bearing deposits rate              3.44%         4.06%       (0.62)      %pts.
  51a   Borrowed funds rate - FHLB                  5.07%         5.40%       (0.33)      %pts.
  51b   Borrowed funds rate - Trust                 8.35%         8.80%       (0.45)      %pts.
        Preferred & other

  52    Cost of all interest bearing funds          3.84%         4.45%       (0.61)      %pts.

  53    Cost of funds (includes DDA)                3.29%         3.85%       (0.56)      %pts.
  54    Cost of funds/earning assets                3.30%         3.79%       (0.49)      %pts.

  55    Net interest margin (FTE)                   4.20%         3.94%        0.26       %pts.

  56    Full tax equivalent adjustment            $2,065        $1,935         $130        6.7%

        --------------------------------------=================================================
        Average Balances for Period
        --------------------------------------

  57    Loans                                 $1,646,921    $1,567,842      $79,079        5.0%

  58    Investments (excl. mkt val adj.)       1,066,357     1,025,375       40,982        4.0%

  59    Earning assets                         2,713,278     2,593,217      120,061        4.6%

  60    Total assets                           3,031,017     2,835,584      195,433        6.9%

  61    Deposits                               2,299,565     2,076,446      223,119       10.7%

  62a   Borrowings - FHLB                        340,786       413,518      (72,732)     -17.6%
  62b   Borrowings - Trust preferred &            78,174        66,502       11,672       17.6%
        other

  63    Total equity                            $265,787      $238,159      $27,628       11.6%
                                              =================================================



                                       21


Results of Operations

Net income for first quarter 2002 was $7.4 million, an increase of 29% from the
same period last year and an all-time high for the Company. Earnings per share
(diluted) for the quarter rose 14% to $0.57, reflecting an increase in average
shares outstanding of 14%. The Company issued an additional 952,000 common
shares in connection with its January 2001 whole-bank purchase and 1.309 million
in fourth quarter 2001 to support the mid-November purchase of 36 branches in
Western New York from FleetBoston Financial (NYSE: FBF).

Operating earnings, which exclude acquisition and unusual expenses and net
securities transactions, were $7.8 million for first quarter 2002, up 25% from
the same period in the prior year. These costs, which totaled $591,000 in the
first quarter of this year versus $851,000 for the comparable 2001 quarter, were
associated with the Company's three acquisitions in January, May, and November
of last year, which collectively added $1.2 billion in assets and increased its
branch network by 70% to 119 locations. Operating earnings per share (diluted)
were $0.60, an increase of $0.06 or 11.1%.

Effective January 1, 2002, the Company adopted SFAS 142, "Goodwill and Other
Intangible Assets," which eliminated the requirement to regularly amortize
approximately $19.8 million in goodwill related to certain of its acquisitions.
Annual amortization expense was thus reduced by approximately $1.3 million;
$.015 of the increase in earnings per share (diluted) this quarter reflects the
impact of this adoption.

Cash operating earnings for first quarter 2002 were $9.7 million, an increase of
35% from the same period last year and an all-time high for the Company. Cash
operating earnings additionally excludes intangible amortization expense, a
non-cash item which an increasing number of analysts believes obscures the
underlying value of a company's earnings stream. Cash operating earnings per
share (diluted) for the quarter were $0.74, up 17% from the prior year's level
of $0.63. This quarter's cash operating earnings per share also exceeded by 10%
the third quarter 2001 high of the last two years of $0.67.

The primary reasons for improved first quarter earnings compared to the same
period last year are a 30% increase in net interest income, caused by both
better margins and expanded earning assets, and a 28% rise in noninterest
income. The resulting higher operating income more than offset greater overhead
and intangible amortization due to the acquisition of the former FleetBoston
branches in mid-November 2001. Earnings increased over fourth quarter 2001
partially for the same reasons, though net interest and noninterest income were
up a lesser 13% and 12%, respectively. In addition, loan loss provision expense
was down by 45% and the effective tax rate was reduced by two percentage points.

First Quarter Performance Highlights

Net Interest Income

Net interest income for first quarter 2002 rose to $30.2 million, 30% over the
same period last year. The improvement reflects the contribution of the former
FleetBoston branches, which added $164 million in commercial and consumer loans
and $503 million in low-cost core deposits as of March 31. Core deposits in
these branches have increased over 5% since acquisition date. Results also
benefited from a full quarter's worth of $105 million in earning assets from the
January 26, 2001 purchase of the Citizens National Bank of Malone. Even more
important, the net interest margin climbed to 4.52%, up 58 basis points from the
first quarter 2001 level of 3.94%. In response to continued rapid Federal
Reserve rate reductions, the margin fell further in 2001 to a low point in the
second quarter of 3.78%, meaning that it has now widened by 74 basis points
since then.

o     The rise in margin reflects a slower decrease in earning asset yields than
      in the cost of funds. Approximately 33% of earning assets reprice within
      one year versus 62% of interest-bearing liabilities (excluding interest
      checking). Maturing certificates of deposit


                                       22


      continued to reprice downward by over 200 basis points on average during
      the quarter, consistent with lower financial market interest rates. The
      rate on total borrowings was reduced by 47 basis points compared to fourth
      quarter 2001.

o     Earning assets were 14% higher than one year earlier, comprised of $152
      million more in loans and $217 million more in securities. Over the last
      90 days, loans decreased by .5% or $8.5 million while investments rose 14%
      or $158 million. The latter increase, which was funded by short-term
      borrowings, reflected attractive buying opportunities both as to gross
      yield and as a spread over borrowings, and represents an earnings strategy
      intended to supplement the present shortfall in loan growth.

o     Growth in first quarter average earning assets of $388 million compared to
      one year earlier was largely funded by an increase in average retail and
      commercial deposits of $585 million, a planned decrease in more volatile
      public funds deposits of $79 million, and a decrease in average borrowings
      of $105 million. Total borrowings as a percent of earning assets ended the
      quarter at 17% versus 12% at year end, following the closing of the
      FleetBoston transaction, and 20% as of March 31, 2001.

Noninterest Income

Noninterest income (excluding securities transactions) reached $7.7 million in
the first quarter, an increase of $1.7 million or 28% from one year earlier. It
rose nearly 12% from the fourth quarter 2001 level, during which the 36 acquired
FleetBoston branches were contributing for only half the period.

Financial services revenues at $3.6 million were $653,000 higher (up nearly 22%)
compared to both the first quarter and fourth quarter of 2001. The primary
source of improvement was commissions from the sale of investment products
through the Company's broker-dealer, Community Investment Services, Inc. (CISI).
The number of financial consultants has been steadily climbing and a new branch
referral program is showing good signs of success; as a result, revenues were
nearly 150% higher than in first quarter 2001 and over 100% higher than in the
fourth quarter. Greater contribution from the Company's other financial services
providers varied when compared to the same quarter last year or the linked
quarter.

o     Pension administration and consulting fees from the Company's Benefit
      Plans Administrative Services subsidiary were 24% higher than in first
      quarter 2001, owing to substantial new business booked in the latter half
      of the year; first quarter revenues were essentially flat compared to
      fourth quarter 2001.

o     Revenues from the Bank's personal trust department were virtually
      unchanged from last year's first and fourth quarters, despite the
      challenging equity markets. Its business is diversified by a mix of equity
      and fixed income assets under management, estate settlement services,
      securities custody, and other fiduciary activities.

o     Fees from the Company's investment management subsidiary, Elias Asset
      Management (EAM), were off 26% and 5% for the comparable and linked
      quarters, respectively. Because of its primary focus on management of
      equity investments, EAM's revenues are more affected by the currently
      volatile equity markets than the Bank's trust department.

o     And commissions from the sale of insurance products, which have been a
      relatively small contributor with the exception of the annual dividend
      from the Company's creditor life underwriter in the third quarter of each
      year, rose 85% from one year earlier and 63% over the linked quarter. This
      reflects CISI's expanded sale of fixed income annuity products, which have
      gained in popularity as an investment vehicle in the present equity market
      environment.


                                       23


Financial services revenues comprised 47% of total noninterest income for the
quarter versus 50% one year earlier. This decrease was caused by the unusually
large 34% increase in general banking fees, primarily from the Company's 2001
FleetBoston branch acquisition, which overshadowed the still strong 22% increase
in financial services revenues.

General banking revenues were $4.1 million for the quarter, up 34% over the same
period last year because of the contribution of the acquired FleetBoston
branches, largely in deposit service charges and overdraft fees. Other
components of banking fees and their related change compared to first quarter
2001 are as follows:

o     Electronic banking revenues nearly doubled, partially due to a system
      change in the recognition of merchant discount fees.

o     Mortgage banking fees were up 50% due to heavy refinancing activity during
      2001. The serviced loan portfolio ended the quarter at $114 million, a 24%
      increase over one year earlier.

o     General commissions were unchanged for the period. They were down when
      adjusted for a prior period processing error.

o     Excluding the two system-related items mentioned above, first quarter
      general revenues rose 24% compared to the same quarter last year.

Compared to fourth quarter 2001, general banking revenues rose approximately 7%,
but were off 5% after elimination of the system differences. The primary reasons
for the decrease reflect waiving of certain overdraft fees during the initial
conversion of acquired customer accounts and lower mortgage banking fees due to
placement of secondary market eligible mortgages in the Bank's loan portfolio as
opposed to the prior historical practice of selling them.

The ratio of noninterest income to operating income was 18.3% for the quarter,
down 1.3 and 1.6 percentage points from the first and fourth quarters of last
year, respectively. In part, the decreases reflect the unusually large increases
(32% and 14% from first quarter and fourth quarter 2001, respectively) in net
interest income (FTE) caused by higher earning assets and improved margins. In
addition, the added revenues from cross selling financial services to the 2001
acquired customer base have not yet been fully realized.

Loans

Loans ended the first quarter at $1.724 billion, up $152 million or 9.6% from
March 31, 2001. The improvement reflects the contribution of the acquired
FleetBoston branch loans, without which outstandings would have decreased by
approximately $13 million or 0.8%. Compared to December 31, 2001, loans were off
$8.5 million or 0.5%.

o     Commercial loans decreased $6 million during the last 90 days. General
      paydowns more than offset increased automobile dealer floor plan and
      agricultural borrowings. With the FleetBoston acquisition conversion now
      complete and added personnel in place in the First Liberty and former
      FleetBoston branch markets, new business calling efforts have been
      accelerated. Commercial loan outstandings at quarter end were $638 million
      (37% of total loans outstanding) compared to $604 million twelve months
      earlier, an increase of $34 million or 6%.

o     Consumer direct loans decreased approximately $19 million during the
      quarter. Demand continues to be insufficient to offset regular repayments.
      The Company's seasonal marketing program is now underway, with 120,000
      mailers to Bank customers sent during the latter part of March through
      mid-April, and branch personnel anticipate favorable customer response.
      Consumer direct loans ended the quarter at $377 million (22% of total
      loans outstanding), up $108 million or 40% since March 31, 2001.


                                       24


o     Consumer indirect loans, largely borrowing originated in automobile dealer
      showrooms, rose $5 million during the first quarter. New originating
      dealers have been added in the Company's Pennsylvania franchise, and
      cut-rate new car financing by national captives has brought in additional
      customer traffic for late-model, used vehicles. Overall, used vehicles
      constitute 76% of CBU's indirect loans outstanding. Indirect loans at
      quarter end were $253 million (15% of total loans outstanding), an
      increase of $2 million or .7% from twelve months earlier.

o     Consumer mortgages rose $12 million over the last 90 days, the largest
      quarterly increase in outstandings in 18 months. This rise largely
      reflects the Company's strategy, implemented during fourth quarter 2001 to
      book all secondary-market-eligible loans in portfolio, made possible
      because of the increase in core deposit funding from the FleetBoston
      branch acquisition. Competitors have recently aggressively undercut the
      pricing on our no-closing-cost mortgage product, resulting in reduced
      growth from that product in our bank compared to last year. Over the last
      twelve months, consumer mortgages have increased $7 million or 1.7% to
      $456 million (26% of total loans outstanding).

Asset Quality

Asset quality as of March 31, 2002 improved from one year ago. Loan loss
reserves were increased by $3.1 million or 15% to $24 million, while
nonperforming loans (nonaccruals plus 90 days past due) were down $817,000 or 7%
to $11.7 million. Regular bottom-up review of the portfolio necessitated only a
slight increase in the loan loss reserve during the first quarter, though
nonperformers have risen $2.6 million.

o     As a percent of loans outstanding, nonperformers were .68% versus .80% one
      year earlier. Coverage of the reserve over nonperformers was 205%,
      compared to 167% coverage at March 31, 2001. At December 31, 2001, the
      Company's coverage of 263% exceeded the peer median of 201%; also better
      than peers was the nonperforming loan/outstandings ratio, which was 0.53%
      at that time versus the median of 0.94%. The change in nonperforming loan
      ratio and reserve coverage since year end reflects a single $3.2 million
      commercial loan becoming nonaccruing. A specific allocation within the
      loan loss reserve has been established, and its adequacy is being
      monitored on a regular basis.

o     Net charge-offs for the first quarter were $1.4 million, 14% higher than
      $1.2 million recognized one year earlier. They remain in the norm of
      $1.3-$1.5 million for the middle quarters of 2001, well below $2.5 million
      taken in the fourth quarter of the year. As a percent of average loans
      outstanding, net charge-offs were virtually unchanged from one year
      earlier at 0.33%. Installment loan net charge-offs were 0.83% of related
      average outstandings, the lowest they have been since third quarter 2000.
      Commercial net charge-offs were 0.32% of related outstandings; while
      slightly higher than 0.25% one year ago, the ratio is less than half that
      of the fourth quarter of 2001. Combined mortgage and home equity net
      charge-offs reflected a net recovery this quarter compared to 0.04% of
      related outstandings for all of 2001. Loan loss provision expense covered
      net charge-offs by 108% as it did in first quarter 2001.

o     Delinquent loans as a percent of total outstandings decreased 30 basis
      points during the last 90 days to 1.73%. This compares to an abnormally
      low level of 1.29% one year earlier; with that exception, the range since
      year-end 2000 has been 1.84%-1.96%.

Overhead and Efficiency

The Company's efficiency ratio, which excludes intangible amortization, net
securities gains/losses, acquisition costs, and unusual expenses, was 56.3% for
first quarter 2002, a 1.0 percentage-point improvement from the comparable 2001
quarter and a 1.7 percentage-point increase from fourth quarter 2001.


                                       25


o     These results reflect the full impact of the combined $3.2 million in
      First Liberty cost savings implemented in mid-second quarter 2001 and the
      benefit of streamlining our operations functions by eliminating duplicate
      loan and deposit processing units in Canton and Olean, NY. However,
      because of the surge in volumes being processed as a result of the former
      FleetBoston branches, part-time and overtime costs in these functions rose
      from mid-November through March, simultaneous with higher full-time
      staffing. Personnel have gained valuable experience in handling this
      expanded work, guided by carefully selected consultants who have
      redesigned workflows and installed efficient procedures. This latter
      project was substantially completed by March 31, with nearly a full
      quarter's benefit of their work expected in second quarter 2002.

o     The first quarter efficiency ratio also includes the full-quarter impact
      of all acquired FleetBoston branch employees and related equipment,
      occupancy, supplies, and other associated expenses, compared to fourth
      quarter 2001 being affected beginning in mid-November. Data processing
      expense also rose due to an annual contractual increase as well as a
      negotiated deferral of extra charges due to 2001's acquisitions until this
      time.

o     Relative stability in the efficiency ratio for the time being was
      maintained because of increased noninterest income, rising margins, and
      higher earning assets from acquisitions and investment leverage
      strategies, all of which drove operating income up by 11.8% this quarter
      versus the fourth quarter in 2001.

o     Acquisition and unusual expenses, which are excluded from the efficiency
      ratio calculation, were $591,000 in the first quarter, down $260,000 from
      the same period last year (which included Citizens National Bank
      acquisition costs) and $1.5 million less than in the fourth quarter
      (mostly FleetBoston acquisition-related expenses). The largest items
      comprising this quarter's non-recurring costs include $97,000 in severance
      expense for First Liberty; $347,000 in professional and consulting fees
      for our operations centers; and $61,000 in check replacement costs for
      former FleetBoston customers. Little additional acquisition and unusual
      costs related to 2001's acquisitions is expected this year.

o     The efficiency ratios for first quarter 2002 and the linked quarter have
      also been adjusted for various fluctuations caused by system or other
      factors that misrepresent the common definition of productivity. Expenses
      were adjusted by +$61,000 and -$215,000, respectively, while fee income
      was adjusted by -$392,000 and +$287,000, respectively.

Liquidity

Due to the potential for unexpected fluctuations in deposits and loans, active
management of the Company's liquidity is critical. In order to respond to these
circumstances, adequate sources of both on- and off-balance sheet funding are in
place.

CBSI's primary approach to measuring liquidity is known as the Basic
Surplus/Deficit model. It is used to calculate liquidity over two time periods:
first, the relationship within 30 days between liquid assets and short-term
liabilities which are vulnerable to nonreplacement; and second, a projection of
subsequent cash availability over an additional 60 days. The minimum policy
level of liquidity under the Basic Surplus/Deficit approach is 7.5% of total
assets for both the 30 and 90-day time horizons. As of March 31, 2001, this
ratio was 16.5% and 15.8%, respectively, excluding the Company's capacity to
borrow additional funds from the Federal Home Loan Bank.


                                       26


Forward-Looking Statements

This document contains comments or information that constitute forward-looking
statements (within the meaning of the Private Securities Litigation Reform Act
of 1995), which involve significant risks and uncertainties. Actual results may
differ materially from the results discussed in the forward-looking statements.
Moreover, the Company's plans, objectives and intentions are subject to change
based on various factors (some of which are beyond the Company's control).
Factors that could cause actual results to differ from those discussed in the
forward-looking statements include: (1) risks related to credit quality,
interest rate sensitivity and liquidity; (2) the strength of the U.S. economy in
general and the strength of the local economies where the Company conducts its
business; (3) the effect of, and changes in, monetary and fiscal policies and
laws, including interest rate policies of the Board of Governors of the Federal
Reserve System; (4) inflation, interest rate, market and monetary fluctuations;
(5) the timely development of new products and services and customer perception
of the overall value thereof (including features, pricing and quality) compared
to competing products and services; (6) changes in consumer spending, borrowing
and savings habits; (7) technological changes; (8) any acquisitions or mergers
that might be considered by the Company and the costs and factors associated
therewith; (9) the ability to maintain and increase market share and control
expenses; (10) the effect of changes in laws and regulations (including laws and
regulations concerning taxes, banking, securities and insurance) and accounting
principles generally accepted in the United States; (11) changes in the
Company's organization, compensation and benefit plans and in the availability
of, and compensation levels for, employees in its geographic markets; (12) the
costs and effects of litigation and of any adverse outcome in such litigation;
and (13) the success of the Company at managing the risks of the foregoing.

The foregoing list of important factors is not exclusive. Such forward-looking
statements speak only as of the date on which they are made and the Company does
not undertake any obligation to update any forward-looking statement, whether
written or oral, to reflect events or circumstances after the date on which such
statement is made. If the Company does update or correct one or more
forward-looking statements, investors and others should not conclude that the
Company will make additional updates or corrections with respect thereto or with
respect to other forward-looking statements.


                                       27


Supplemental Schedules

A)    The following table sets forth certain information concerning average
      interest-earning assets and interest-bearing liabilities and the yields
      and rates thereon. Interest income and resultant yield information in the
      tables are on a fully tax-equivalent basis using a marginal federal income
      tax rate of 35%. Averages are computed on daily average balances for each
      month in the period divided by the number of days in the period. Yields
      and amounts earned include loan fees. Nonaccrual loans have been included
      in interest earnings for purposes of these computations.



                                                                                First Quarter Ended March 31,
                                                        ----------------------------------------------------------------------------
(000's omitted except yields and rates)                                  2002                                    2001
                                                        ----------------------------------------------------------------------------
                                                                                     Average                                Average
                                                          Average       Amount     Yield/Rate    Average        Amount    Yield/Rate
                                                          Balance     of Interest     Paid       Balance     of Interest     Paid
                                                        ----------------------------------------------------------------------------
                                                                                                           
ASSETS
Interest-earning assets:
  Federal funds sold                                    $         0     $     0       0.00%    $       324     $     4       5.01%
  Time deposits in other banks                                  357           1       1.14%            384         187         NA
  Taxable investment securities                             898,231      14,428       6.51%        820,573      14,481       7.16%
  Nontaxable investment securities                          299,673       5,687       7.70%        169,053       3,152       7.56%
  Loans (net of unearned discount)                        1,733,863      33,190       7.76%      1,553,824      33,698       8.80%
                                                        -----------------------                -----------------------
     Total interest-earning assets                        2,932,124      53,306       7.37%      2,544,158      51,522       8.21%

Noninterest earning assets:
  Cash and due from banks                                    99,356                                 83,934
  Premises and equipment                                     53,799                                 42,425
  Other assets                                              196,329                                117,296
  Reserve for loan losses                                   (23,915)                               (20,664)
  Net unrealized gains on available-for-sale portfolio       26,748                                 11,202
                                                        -----------                            -----------
     Total assets                                       $ 3,284,441                            $ 2,778,351
                                                        ===========                            ===========

LIABILITIES AND SHAREHOLDERS' EQUITY:
Interest-bearing liabilities:
  Savings deposits                                      $   959,169     $ 3,195       1.35%    $   638,345     $ 3,347       2.13%
  Time deposits                                           1,157,663      11,974       4.19%      1,094,678      16,202       6.00%
  Short-term borrowings                                      59,958         298       2.02%        208,910       3,107       6.03%
  Long-term borrowings                                      361,715       5,142       5.77%        269,582       4,158       6.26%
                                                        -----------------------                -----------------------
     Total interest-bearing liabilities                   2,538,505      20,609       3.29%      2,211,515      26,814       4.92%

Noninterest bearing liabilities:
  Demand deposits                                           427,901                                314,037
  Other liabilities                                          43,153                                 31,133
Shareholders' equity                                        274,882                                221,666
                                                        -----------                            -----------
     Total liabilities and shareholders' equity         $ 3,284,441                            $ 2,778,351
                                                        ===========                            ===========

Net interest earnings                                                   $32,697                                $24,708
                                                                        =======                                =======
Net yield on interest-earning assets                                                  4.52%                                  3.94%

Federal tax exemption on nontaxable investment
  securities and loans included in interest income                      $ 2,529                                $ 1,541



                                       28


B)    The change in net interest income may be analyzed by segregating the
      volume and rate components of the changes in interest income and interest
      expense for each underlying category.

The volume and rate components of interest income and interest expense for each
underlying category are as follows:



- ----------------------------------------------------------------------------------------
                                                1st Quarter 2002 versus 1st Quarter 2001
                                                Increase (Decrease) Due to Change in (1)
                                                ----------------------------------------

                                                                                    Net
(000's omitted)                                 Volume            Rate            Change
- ----------------------------------------------------------------------------------------
                                                                        
Interest earned on:
  Federal funds sold                               ($2)             ($2)            ($4)

  Time deposits in other banks                     (12)            (174)           (186)

  Taxable investment securities                  5,385           (5,438)            (53)

  Nontaxable investment securities               2,478               57           2,535

  Loans (net of unearned discount)              15,683          (16,191)           (508)

Total interest-earning assets (2)               26,650          (24,866)          1,784

Interest paid on:
  Savings deposits                               5,649           (5,801)           (152)

  Time deposits                                  5,670           (9,898)         (4,228)

  Short-term borrowings                         (1,453)          (1,356)         (2,809)

  Long-term borrowings                           2,950           (1,966)            984

Total interest-bearing liabilities (2)          20,298          (26,503)         (6,205)

Net interest earnings (2)                       $4,051           $3,938          $7,989


(1)   The change in interest due to both rate and volume has been allocated to
      volume and rate changes in proportion to the relationship of the absolute
      dollar amounts of change in each.

(2)   Changes due to volume and rate are computed from the respective changes in
      average balances and rates of the totals; they are not a summation of the
      changes of the components.


                                       29


C)    The following table sets forth information by category of noninterest
      expenses of the Company for the periods indicated.



                                     ---------------------------------------------------------------------------------------------
                                                 Quarters Ended March 31,                          Quarters Ended
                                     ---------------------------------------------------------------------------------------------
                                                            Change       Change    March 31,   December 31,    Change       Change
(000's omitted)                        2002      2001       Amount       Percent     2002          2001        Amount      Percent
- ----------------------------------------------------------------------------------------------------------------------------------
                                                                                                    
Personnel expense                    $12,125    $10,116    $ 2,009        19.9%     $12,125      $10,724      $ 1,401        13.1%

Net occupancy expense                  2,322      1,578        744        47.1%       2,322        1,568          754        48.1%

Equipment expense                      1,871      1,355        516        38.1%       1,871        1,659          212        12.8%

Legal and professional fees              853        627        226        36.0%         853          797           56         7.0%

Data processing expense                1,679      1,187        492        41.4%       1,679        1,306          373        28.6%

Amortization of intangibles            3,076      1,460      1,616       110.7%       3,076        2,137          939        43.9%

Stationary and supplies                  688        354        334        94.4%         688          591           97        16.4%

Foreclosed property expense              328        162        166       102.5%         328          308           20         6.5%

Deposit insurance premiums               122         72         50        69.4%         122           92           30        32.6%

Acquisition and unusual expenses         591        851       (260)      -30.6%         591        2,046       (1,455)      -71.1%

Other                                  2,528      2,181        347        15.9%       2,528        2,720         (192)       -7.1%
- ----------------------------------------------------------------------------------------------------------------------------------
     Total noninterest expense       $26,183    $19,943    $ 6,240        31.3%     $26,183      $23,948      $ 2,235         9.3%
==================================================================================================================================

Total operating expenses as
  a percentage of average assets        3.23%      2.91%      0.32%                    3.23%        3.13%        0.10%

Efficiency ratio (1)                    56.3%      57.3%     -1.1%                     56.3%        54.6%         1.7%


(1)   Noninterest expense excluding nonrecurring items, amortization of deposit
      intangibles, and certain adjustments as disclosed in the "Overhead and
      Efficiency" section of the MD&A, divided by operating income excluding all
      nonrecurring items.


                                       30


D)    The amounts of the Company's loans outstanding (net of deferred loan fees
      or costs) at the dates indicated are shown in the following table
      according to type of loan:



- -------------------------------------------------------------------------------------------------
                                                                 As of March 31,
                                              ---------------------------------------------------
                                                                              Change      Change
(000's omitted)                                  2002            2001         Amount      Percent
- -------------------------------------------------------------------------------------------------
                                                                              
Real estate mortgages:
  Residential                                 $  713,289     $  612,823     $ 100,466      16.4%
  Commercial loans secured by real estate        269,282        259,695         9,587       3.7%
  Farm                                            21,289         21,038           251       1.2%
- -------------------------------------------------------------------------------------------------
     Total                                     1,003,860        893,556       110,304      12.3%

Commercial, financial, and agricultural:
  Commercial and financial                       268,296        244,562        23,734       9.7%
  Agricultural                                    25,291         26,405        (1,114)     -4.2%
- -------------------------------------------------------------------------------------------------
     Total                                       293,587        270,967        22,620       8.3%

Installment loans to individuals                 398,561        382,713        15,848       4.1%
Other loans                                       28,575         26,393         2,182       8.3%
- -------------------------------------------------------------------------------------------------

Gross loans                                    1,724,583      1,573,629       150,954       9.6%
Less: unearned discount                              183            946          (763)    -80.7%
- -------------------------------------------------------------------------------------------------
     Net loans                                 1,724,400      1,572,683       151,717       9.6%
     Reserve for loan losses                      24,010         20,917         3,093      14.8%
- -------------------------------------------------------------------------------------------------
Loans, net of reserve for loan losses         $1,700,390     $1,551,766     $ 148,624       9.6%
=================================================================================================


E)    The following table reconciles the differences between the line of
      business loan breakdown reflected in the narrative of this report and on
      Table D as compared to regulatory reporting definitions reflected on the
      Call Report.



- -------------------------------------------------------------------------------------------------------------
                                               Line of Business as of March 31, 2002
                                       ----------------------------------------------------------------------
                                       Consumer       Consumer      Consumer        Business          Total
(000's omitted)                         Direct        Indirect      Mortgages        Lending          Loans
- -------------------------------------------------------------------------------------------------------------
                                                                                    
Regulatory Reporting Categories:
Loans secured by real estate:
  Residential                          $224,930                      $453,165       $ 35,194       $  713,289
  Commercial                                 52                         2,254        266,976          269,282
  Farm                                       34                                       21,255           21,289
Agricultural loans                          463                                       24,828           25,291
Commercial loans                         10,795                                      257,501          268,296
Installment loans to individuals        138,569        253,575            103          6,314          398,561
Other loans                               2,619                                       25,956           28,575
- -------------------------------------------------------------------------------------------------------------
     Total loans                        377,462        253,575        455,522        638,024        1,724,583
     Unearned discount                      183                                                           183
- -------------------------------------------------------------------------------------------------------------
     Net loans                         $377,279       $253,575       $455,522       $638,024       $1,724,400
=============================================================================================================



                                       31


F)    The following table presents information concerning the aggregate amount
      of nonperforming assets:



- ------------------------------------------------------------------------------------------------------------------
                                                                               As of March 31,
                                                             -----------------------------------------------------
                                                                                            Change         Change
(000's omitted)                                                2002           2001          Amount         Percent
- ------------------------------------------------------------------------------------------------------------------
                                                                                                
Loans accounted for on a nonaccrual basis                     $8,519         $7,471         $1,048           14.0%

Accruing loans which are contractually past due 90
  days or more as to principal or interest payments            3,167          5,032         (1,865)         -37.1%
- ------------------------------------------------------------------------------------------------------------------

     Total nonperforming loans                                11,686         12,503           (817)          -6.5%

Loans which are "troubled debt restructurings" as
  defined in FASB No. 15 "Accounting by Debtors
  and Creditors for Troubled Debt Restructurings"                 76            103            (27)         -26.2%

Other real estate                                              1,460          1,476            (16)          -1.1%
- ------------------------------------------------------------------------------------------------------------------

     Total non performing assets                             $13,222        $14,082          ($860)          -6.1%
==================================================================================================================

Ratio of allowance for loan losses to period-end loans          1.39%          1.33%          0.06%

Ratio of allowance for loan losses to period-end
  nonperforming loans                                          205.5%         167.3%          38.2%

Ratio of allowance for loan losses to period-end
  nonperforming assets                                         181.6%         148.5%          33.1%

Ratio of nonperforming loans to period-end loans                0.68%          0.80%         -0.12%

Ratio of nonperforming assets to period-end total
  loans and other real estate                                   0.77%          0.89%         -0.12%


The impact of interest not recognized on nonaccrual loans, and interest income
that would have been recorded if the restructured loans had been current in
accordance with their original terms, was immaterial. The Company's policy is to
place a loan on a nonaccrual status and recognize income on a cash basis when it
is more than ninety days past due, except when in the opinion of management it
is well secured and in the process of collection.


                                       32


G)    The following table summarizes loan balances at the end of each period
      indicated and the daily average amount of loans. Also summarized are
      changes in the allowance for loan losses arising from loans charged off
      and recoveries on loans previously charged off and additions to the
      allowance, which have been charged to expenses.



- ------------------------------------------------------------------------------------------------------------------------------
                                                                                     Quarter Ended March 31,
                                                                  ------------------------------------------------------------
                                                                                                        Change          Change
(000's omitted)                                                      2002              2001             Amount         Percent
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                                              
Amount of loans outstanding at end of period                      $1,724,400        $1,572,683         $151,717           9.6%

Daily average amount of loans (net of unearned discount)           1,733,863         1,553,824          180,039          11.6%

Balance of allowance for loan losses at beginning of period           23,901            20,035            3,866          19.3%

Loans charged off:
  Commercial, financial, and agricultural                                582               419              163          38.9%
  Real estate                                                              0                62              (62)       -100.0%
  Installment                                                          1,486             1,249              237          19.0%
- ------------------------------------------------------------------------------------------------------------------------------
     Total loans charged off                                           2,068             1,730              338          19.5%

Recoveries of loan previously charged off:
  Commercial, financial and agricultural                                  62                55                7          12.7%
  Real estate                                                            103                13               90         692.3%
  Installment                                                            494               431               63          14.6%
- ------------------------------------------------------------------------------------------------------------------------------
     Total recoveries                                                    659               499              160          32.1%
- ------------------------------------------------------------------------------------------------------------------------------

Net loans charged off                                                  1,409             1,231              178          14.5%

Provision for loan losses                                              1,518             1,326              192          14.5%

Reserve on acquired loans (1)                                              0               787             (787)       -100.0%

Balance of allowance for loan losses at end of period                $24,010           $20,917           $3,093          14.8%
- ------------------------------------------------------------------------------------------------------------------------------

Ratio of net charge-offs to average loans outstanding                   0.33%             0.32%            0.01%
==============================================================================================================================


(1)   This reserve addition is attributable to loans purchased from Citizens
      National Bank of Malone.


                                       33


H)    The following table sets forth information by category of noninterest
      income for the Company for the periods indicated.



- ---------------------------------------------------------------------------------------------------------------------------
                                                   Quarters Ended March 31,                      Quarters Ended
                                            -------------------------------------------------------------------------------
                                                              Change     Change    March 31,  December 31,  Change   Change
(000's omitted)                              2002    2001     Amount    Percent      2002         2001      Amount  Percent
- ---------------------------------------------------------------------------------------------------------------------------
                                                                                             
Personal trust                                $514    $529     ($15)      -2.8%       $514         $413      $101     24.5%
EBT/BPA                                      1,102     888      214       24.1%      1,102        1,130       (28)    -2.5%
Elias Asset Management                         777   1,047     (270)     -25.8%        777          815       (38)    -4.7%
Insurance                                      187     101       86       85.1%        187          115        72     62.6%
Other investment products                    1,061     425      636      149.6%      1,061          523       538    102.9%
- ---------------------------------------------------------------------------------------------------------------------------
     Total financial services                3,641   2,990      651       21.8%      3,641        2,996       645     21.5%

Electronic banking                             606     305      301       98.7%        606          416       190     45.7%
Mortgage banking                               120      80       40       50.0%        120          290      (170)   -58.6%
Commercial leasing                               3       4       (1)     -25.0%          3            1         2    200.0%
Deposit service charges                      1,313     988      325       32.9%      1,313        1,121       192     17.1%
Overdraft fees                               1,431   1,040      391       37.6%      1,431        1,542      (111)    -7.2%
Commissions                                    614     635      (21)      -3.3%        614          461       153     33.2%
     Total general banking services          4,087   3,052    1,035       33.9%      4,087        3,831       256      6.7%
- ---------------------------------------------------------------------------------------------------------------------------

Miscellaneous revenue                            7     (16)      23     -143.8%          7            9        (2)   -22.2%
- ---------------------------------------------------------------------------------------------------------------------------

     Total noninterest income excluding
       investment security gain (loss),
       net and disposition of branch
       properties                            7,735   6,026    1,709       28.4%      7,735        6,836       899     13.2%

Investment security gain (loss), net             0      10      (10)      -100%          0          (13)       13     -100%
Disposition of branch properties                 0       0        0          0%          0           75       (75)    -100%
- ---------------------------------------------------------------------------------------------------------------------------
     Total noninterest income               $7,735  $6,036   $1,699       28.1%     $7,735       $6,898      $837     12.1%
===========================================================================================================================

Noninterest income as a percentage of
  operating income (excludes investment
  security gain (loss), net and other
  timing adjustments)                         18.3%   19.6%    -1.3%                  18.3%        19.9%     -1.6%



                                       34


I)    The following table reconciles differences between the line of business
      noninterest income breakdown reflected in the narrative of this report and
      on table H as compared to regulatory reporting definitions, reflected on
      the Call Report.



- ------------------------------------------------------------------------------------------------------------------------------------
                                                                      Quarter Ended March 31, 2002
                                                                     Regulatory Reporting Categories
                                      ----------------------------------------------------------------------------------------------
                                                                                     Other Service
                                      Fiduciary and  Service Charges   Commissions       Charges,     Other     Investment    Total
                                        Investment     on Deposit     on Investment    Commissions  Operating  Security Gain  Other
(000's omitted)                          Services        Accounts        Products        and Fees     Income    (Loss), net   Income
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                         
Personal trust                             $514                                                                               $  514
EBT/BPA                                     364                                             738                                1,102
Elias Asset Management                                                       777                                                 777
Insurance                                                                    132             55                                  187
Other investment products                                                  1,061                                               1,061
- ------------------------------------------------------------------------------------------------------------------------------------
     Total financial services               878               0            1,970            793          0            0        3,641

Electronic banking                                          177                             429                                  606
Mortgage banking                                                                             73         47                       120
Commercial leasing                                                                            3                                    3
Deposit service charges                                   1,313                                                                1,313
Overdraft fees                                            1,431                                                                1,431
Commissions                                                                                 614                                  614
- ------------------------------------------------------------------------------------------------------------------------------------
     Total general banking services           0           2,921                0          1,119         47            0        4,087

Miscellaneous revenue                                                                                    7                         7
- ------------------------------------------------------------------------------------------------------------------------------------

     Total noninterest income
       excluding Investment security
       gain (loss), net                     878           2,921            1,970          1,912         54            0        7,735

Investment security gain (loss), net                                                                                  0            0
- ------------------------------------------------------------------------------------------------------------------------------------

     Total noninterest income              $878          $2,921           $1,970         $1,912        $54           $0       $7,735
====================================================================================================================================



                                       35


Item 3. Quantitative and Qualitative Disclosure about Market Risk

Interest Rate Risk

Market risk is the risk of loss in a financial instrument arising from adverse
changes in market rates or prices. The Company's primary market risk exposure is
interest rate risk. The ongoing monitoring and management of this risk, over
both a short-term tactical and longer-term strategic time horizon, is an
important component of the Company's asset/liability management process, which
is governed by policies established by its Board of Directors and reviewed and
approved annually. The Board of Directors delegates responsibility for carrying
out the asset/liability management policies to the Asset/Liability Management
Committee (ALCO). In this capacity, ALCO develops guidelines and strategies
impacting the Company's asset/liability management activities based upon
estimated market risk sensitivity, policy limits, and overall market interest
rate-related level and trends.

As the Company does not believe it is possible to reliably predict future
interest rate movements, it has maintained an appropriate process and set of
measurement tools which enable it to identify and quantify sources of interest
rate risk in varying environments. The primary tool used by the Company in
managing interest rate risk is income simulation. The analysis begins by
measuring the impact of differences in maturity and repricing all balance sheet
positions. Such work is further augmented by adjusting for prepayment and
embedded option risk found naturally in certain asset and liability classes.
Finally, balance sheet growth and funding expectations are added to the analysis
in order to reflect the strategic initiatives set forth by the Company.

Changes in net interest income are reviewed after subjecting the balance sheet
to an array of Treasury yield curve possibilities.

The following reflects the Company's one-year net interest income sensitivity
based on approximate asset and liability levels on March 31, 2002, assuming no
growth in the balance sheet, and assuming a 200 basis point instantaneous upward
rate shock in the prime rate, federal funds rate and the entire Treasury yield
curve and a similar 150 basis point instantaneous downward rate shock.

                                Regulatory Model



    Rate Change                Net Interest Income                  Net Interest Income
  In Basis Points     Dollar Change During First 12 Months    Percent Change from Flat Rates
  ------------------------------------------------------------------------------------------
                                                                 
      +200 bp                      ($1.3 million)                         (1.0%)
      -150 bp                      ($2.6 million)                         (2.0%)


Given the steepness in slope of the treasury yield curve as of March 31, 2002, a
second group of simulations was performed based on what the Company believes to
be conservative levels of balance sheet growth. These levels include no growth
in the Company's securities portfolio, flat loan levels until mid-year, and low
single digit loan growth thereafter. Under this set of assumptions, were the
slope of the yield curve to change, holding short rates constant while
flattening long-term rates over the next 12 months, the net interest margin is
projected to narrow modestly (simulation B). However, if short term rates were
to increase 200 basis points over the next 12 months (holding long-term rates
constant), margins are projected to be relatively unchanged (simulation A).

                                Management Model



          Rate Change                       Net Interest Income                  Net Interest Income
        In Basis Points             Dollar Change During First 12 Months    Percent Change from Flat Rates
        --------------------------------------------------------------------------------------------------
                                                                                  
A) Increasing Short Term Rates                   ($445,000)                             (.3%)
B) Reducing Longer Term Rates                  ($4.0 million)                           (3.1%)


The preceding interest rate risk analysis does not represent a Company forecast
and should not be relied upon as being indicative of expected operating results.
These hypothetical estimates are based upon numerous assumptions including: the
nature and timing of interest rate levels


                                       36


(including yield curve shape), prepayments on loans and securities, deposit
decay rates, pricing decisions on loans and deposits, reinvestment/replacement
of asset and liability cash flows, and others. While the assumptions are
developed based upon current economic and local market conditions, the Company
cannot make any assurances as to the predictive nature of these assumptions,
including how customer preferences or competitor influences might change.
Furthermore, the sensitivity analysis does not reflect actions that ALCO might
take in responding to or anticipating changes in interest rates.


                                       37


Part II. Other Information

Item 1. Legal Proceedings.

      Not Applicable

Item 2. Changes in Securities.

      Not Applicable

Item 3.  Defaults Upon Senior Securities.

      Not Applicable.

Item 4. Submission of Matters to a Vote of Securities Holders.

      Not Applicable.

Item 5. Other Information.

      Not Applicable.

Item 6. Exhibits and Reports on Form 8-K

      a)    Exhibits required by Item 601 of Regulation S-K:

            (21) Subsidiaries of the registrant

            -     Community Bank, N.A., State of New York

            -     Community Financial Services, Inc., State of New York

            -     Community Capital Trust I, State of Delaware

            -     Community Capital Trust II, State of Delaware

            -     Community Statutory Trust III, State of Connecticut

            -     Benefit Plans Administrative Services, Inc., State of New York

            -     CBNA Treasury Management Corporation, State of New York

            -     Community Investment Services, Inc., State of New York

            -     CBNA Preferred Funding Corporation, State of Delaware

            -     Elias Asset Management, Inc., State of Delaware

            -     CFSI Close-Out Corp., State of New York

            -     First Liberty Service Corporation, State of Delaware

      b)    Reports on Form 8-K:

            Not Applicable.


                                       38


                                   SIGNATURES

Pursuant to the requirements of The Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                           Community Bank System, Inc.


Date: May 14, 2002                                         /s/ Sanford A. Belden
                                        ----------------------------------------
                                                Sanford A. Belden, President and
                                                         Chief Executive Officer


Date: May 14, 2002
                                                            /s/ David G. Wallace
                                        ----------------------------------------
                                                 David G. Wallace, Treasurer and
                                                         Chief Financial Officer


                                       39