EXHIBIT 10(ii)




                                CREDIT AGREEMENT

                            dated as of July 1, 1998

                                      among

                                  SOFTECH, INC.

                                   as Borrower


                           INFORMATION DECISIONS, INC.

                                  as Guarantor


                        THE FINANCIAL INSTITUTIONS NOW OR
                            HEREAFTER PARTIES HERETO,

                                  as the Banks

                                       and

                                  IMPERIAL BANK

                               as Agent and Issuer




                                TABLE OF CONTENTS

                                                                            PAGE
                                                                            ----

I.     DEFINITIONS
      
       1.1.  Defined Terms............................................         1
       1.2.  Use of Defined Terms.....................................        34
       1.3.  Cross-References.........................................        34
       1.4.  Accounting and Financial Determinations..................        34
       1.5.  General Provisions Relating to                                    
              Definitions.............................................        35
                                                                              
II.    COMMITMENTS                                                            
                                                                              
       2.1.  Commitments..............................................        35
       2.2.  Facility A Commitment Amount.............................        36
       2.3.  Commitments Several......................................        36
                                                                               
III.   LOANS AND NOTES                                                      
                                                                            
                                                                            
       3.1.  Borrowing Procedures.....................................        37
             3.1.1.  Requests for Borrowing...........................        37
             3.1.2.  Funding Reliance for Loans.......................        38
       3.2.  Notes....................................................        38
       3.3.  Principal Payments.......................................        39
             3.3.1.  Repayments.......................................        39
             3.3.2.  Facility A Loan Prepayments......................        39
             3.3.3.  Facility B Loan Prepayments and Repayments.......        40
             3.3.4.  Certain Mandatory Prepayments....................        42
       3.4.  Interest Payments........................................        42
             3.4.1.  Interest Rates...................................        42
             3.4.2.  Interest on Overdue Amounts......................        43
             3.4.3.  Payment Dates....................................        43
       3.5.  The Borrowing Base.......................................        44
       3.6.  Fees.....................................................        44
             3.6.1.  Closing Fee......................................        44
             3.6.2.  Commitment Fees..................................        44
             3.6.3.  Cancellation Fee.................................        44
       3.7.  Making of Payments; Computations; etc....................        44
             3.7.1.  Making of Payments...............................        44
             3.7.2.  Setoff...........................................        45
             3.7.3.  Due Date Extension...............................        45
             3.7.4.  Notices of Changes in Prime Rate;                          
                        Notice of Eurodollar Rates....................        45
             3.7.5.  Computations.....................................        46
                                                                          
                                      -ii-



             3.7.6.  Recordkeeping....................................        46
       3.8.  Taxes....................................................        46
       3.9.  Use of Proceeds..........................................        47
                                                                             
IV.    FUNDING OPTIONS                                                       
                                                                             
       4.1.  Pricing of Each Loan.....................................        47
       4.2.  Conversion Procedures....................................        48
       4.3.  Continuation Procedures..................................        48
       4.4.  Limitations on Interest Periods and                             
               Continuation and Conversion Elections..................        48
             4.4.1.  Interest Periods.................................        48
             4.4.2.  Conditions Precedent.............................        49
             4.4.3.  Other Limitations................................        49
       4.5.  Increased Costs..........................................        49
       4.6.  Interest Rate Inadequate or Unfair.......................        51
       4.7.  Changes in Law Rendering                                        
               Eurodollar Loans Unlawful..............................        51
       4.8.  Funding Losses...........................................        52
       4.9.  Discretion of Bank as to Manner of Funding...............        52
       4.10. Conclusiveness of Statements; Survival of Provisions.....        52
                                                                             
V.     LETTERS OF CREDIT                                                     
                                                                             
       5.1.  Requests for Letters of Credit...........................        53
       5.2.  Issuances and Extensions.................................        54
       5.3.  Fees and Expenses........................................        54
       5.4   Other Banks' Participations..............................        54
       5.5   Disbursements............................................        55
       5.6   Reimbursement............................................        56
       5.7   Deemed Disbursements.....................................        56
       5.8   Nature of Reimbursement Obligations......................        57
       5.9   Indemnity................................................        58
                                                                             
VI.    GUARANTIES                                                            
                                                                             
       6.1.  Guaranty.................................................        59
             6.1.1.  Guaranty of Payment..............................        59
             6.1.2.  Guaranty of Performance..........................        59
       6.2.  Guaranty Absolute........................................        59
       6.3.  Reinstatement, etc.......................................        61
       6.4.  Waiver...................................................        61
       6.5.  Subordination of Subrogation Rights......................        61
                                                                             
VII.   CONDITIONS TO CREDIT EXTENSIONS                                       
                                                                             
       7.1.  Conditions to Making First Credit Extensions.............        62
                                                                        
                                     -iii-



            7.1.1.  Execution and Delivery of this Agreement
                      and the Notes...................................        62
            7.1.2.  Pledge Agreement..................................        62
            7.1.3.  Security Agreements; UCC Filings, etc.............        63
            7.1.4.  Borrowing Base Report.............................        63
            7.1.5.  Accounts Receivable Aging Report..................        63
            7.1.6.  Other Loan Documents; Subordinated Debt                  
                      Documents and Acquisition Documents.............        64
            7.1.7.  Closing Date Certificate; Closing Date                   
                      Payments........................................        64
            7.1.8.  Resolutions, etc..................................        65
            7.1.9.  Certificates of Good Standing.....................        65
            7.1.10. Compliance Certificate............................        66
            7.1.11. Opinion of Counsel................................        66
            7.1.12. Financial Statements..............................        66
            7.1.13. No Materially Adverse Effect......................        66
            7.1.14. Fees and Expenses.................................        66
            7.1.15. Certificate as to Compliance with Warranties;            
                      Absence of Litigation; etc......................        66
            7.1.16. Lockbox Agreement.................................        66
       7.2. All Credit Extensions.....................................        66
            7.2.1.  Compliance with Warranties; Absence of                   
                      Litigation; No Default; etc.....................        67
            7.2.2.  Credit Request; Continuation/Conversion Notice            67
            7.2.3.  Borrowing Base Report.............................        67
            7.2.4.  Legality of Transactions..........................        68
            7.2.5.  Satisfactory Legal Form, etc......................        68
                                                                             
VIII.  WARRANTIES, ETC.                                                      
                                                                             
       8.1.  Organization, etc.........................................       68
       8.2.  Power, Authority..........................................       68
       8.3.  Validity, etc.............................................       69
       8.4.  Financial Information.....................................       69
       8.5.  Projections...............................................       70
       8.6.  Materially Adverse Effect.................................       70
       8.7.  Existing Indebtedness; Absence of Defaults................       70
       8.8.  Litigation, etc...........................................       71
       8.9.  Regulations, G, U and X...................................       71
       8.10. Government Regulation.....................................       71
       8.11  Taxes.....................................................       72
       8.12. Compliance with ERISA.....................................       72
       8.13. Labor Controversies.......................................       72
       8.14. Corporate Structure, etc..................................       72
       8.15. Ownership of Properties; Liens............................       72
       8.16. Patents, Trademarks, Copyrights, etc......................       73
                                                                        
                                      -iv-


       8.17. Collateral Documents.....................................        73
       8.18. Environmental Matters....................................        73
       8.19. Compliance with Applicable Laws..........................        74
       8.20. Existing Investments.....................................        74
       8.21. Transactions with Affiliates.............................        74
       8.22. Certain Documents, etc...................................        75
       8.23. Ownership of Subsidiaries, etc...........................        75
       8.24. Dormant Subsidiaries.....................................        75
       8.25. Representations in Loan Documents........................        75
                                                                           
IX.    COVENANTS                                                           
                                                                           
       9.1. Certain Affirmative Covenants............................         76
            9.1.1. Financial Information, etc........................         76
            9.1.2. Maintenance of Corporate Existence, etc...........         79
            9.1.3. Foreign Qualification.............................         79
            9.1.4. Payment of Taxes, etc.............................         79
            9.1.5. Maintenance of Property...........................         79
            9.1.6. Notice of Default, etc............................         80
            9.1.7. Books and Records.................................         81
            9.1.8. Compliance with Laws, etc.........................         81
            9.1.9. Identification of Subsidiaries; Provision               
                   of Collateral.....................................         81
            9.1.10 Lockbox Arrangement...............................         82
       9.2. Certain Negative Covenants...............................         83
            9.2.1. Limitation on Nature of Business..................         83
            9.2.2. Indebtedness......................................         83
            9.2.3. Liens.............................................         83
            9.2.4. Financial Covenants...............................         84
            9.2.5. Investments.......................................         84
            9.2.6. Restricted Payments...............................         85
            9.2.7. Mergers; Sales of Property........................         86
            9.2.8. Acquisitions......................................         86
            9.2.9. Modification of Governing Documents, etc..........         86
            9.2.10. Transactions with Affiliates......................        86
            9.2.11. Sale of Capital Stock, etc........................        87
            9.2.12. Change of Control Triggering Events...............        87
            9.2.13. Change of Location or Name........................        87
            9.2.14. Dormant Subsidiaries..............................        88
                                                                           
X.     EVENTS OF DEFAULT                                                   
                                                                           
       10.1.Events of Default........................................         88
            10.1.1.  Non-Payment of Obligations......................         88
            10.1.2.  Non-Performance of Certain Obligations..........         88
            10.1.3.  Non-Performance of Other Obligations............         88
                                                                           
                                                                           
                                      -v-                                  
                                                                     
                                                                           
            10.1.4.  Breach of Warranty..............................         89
            10.1.5.  Default Under Other Instruments.................         89
            10.1.6.  Bankruptcy, Insolvency, etc.....................         89
            10.1.7.  Judgments.......................................         90
            10.1.8.  Impairment of Security, etc.....................         90
            10.1.9.  Change of Control Triggering Event..............         91
       10.2.  Action if Bankruptcy...................................         91
       10.3.  Action if Other Event of Default.......................         91
                                                                           
XI.    THE AGENT                                                           
                                                                           
       11.1.  Actions................................................         91
       11.2.  Exculpation............................................         92
       11.3.  Successor..............................................         93
       11.4.  Loan Documents, etc....................................         94
       11.5.  Loans by Agent.........................................         94
       11.6.  Credit Decisions.......................................         94
       11.7.  Notices, etc., to the Agent............................         94
                                                                           
XII.   ADDITIONAL BANKS AND PARTICIPANTS                                   
                                                                           
       12.1.  Participations by Banks................................         94
            12.1.1.  Participations..................................         94
            12.1.2.  Notice to Borrower; Participant's Rights of           
                      Set-off in Certain Cases.......................         95
            12.1.3.  Rights of Participants..........................         95
       12.2.  Assignments by Banks...................................         96
            12.2.1.  Assignments.....................................         96
            12.2.2.  Effect of Assignment and Acceptance Agreement...         97
            12.2.3.  Delivery of New Notes by Borrower Following           
                       Assignments...................................         97
            12.2.4.  Agent's Maintenance of Register.................         97
            12.2.5.  Actions of Agent; Fees..........................         97
            12.2.6.  Assigning Bank, Purchasing Bank and Other             
                       Parties; Confirmations and Agreements.........         98
       12.3.  Disclosure of Information..............................         98
       12.4.  Assistance.............................................         99
       12.5.  Taxes..................................................         99
       12.6.  Federal Reserve Bank...................................        100
                                                                           
XIII.  MISCELLANEOUS                                                       
                                                                           
       13.1.  Waivers, Amendments, etc...............................        100
       13.2.  Notices................................................        101
       13.3.  Costs and Expenses.....................................        102
       13.4.  Indemnification........................................        103
                                                                     
                                   -vi-


       13.5.  Survival...............................................        104
       13.6  .Severability...........................................        104
       13.7.  Headings...............................................        104
       13.8.  Counterparts; Entire Agreement.........................        104
       13.9   Choice of Law..........................................        104
       13.10  Successors and Assigns.................................        105
       13.11  Further Assurances.....................................        105
       13.12  Confidentiality........................................        105
       13.13  Consent to Jurisdiction................................        106
       13.14  Waiver of Jury Trial...................................        106
                                                                      

                                LIST OF SCHEDULES

SCHEDULE 1          -        DISCLOSURE SCHEDULE

Schedule 2          -        AGENT AND BANKS


                                LIST OF EXHIBITS

EXHIBIT A           -        FORM OF FACILITY A NOTE

EXHIBIT B           -        FORM OF FACILITY B NOTE

EXHIBIT C           -        FORM OF LOAN REQUEST

EXHIBIT D           -        FORM OF ISSUANCE REQUEST

EXHIBIT E           -        FORM OF ASSIGNMENT AND ACCEPTANCE

EXHIBIT F           -        FORM OF COMPLIANCE CERTIFICATE

EXHIBIT G           -        FORM OF PLEDGE AGREEMENT

EXHIBIT H           -        FORM OF SECURITY AGREEMENT

EXHIBIT I           -        FORM OF PATENT SECURITY AGREEMENT

EXHIBIT J           -        FORM OF TRADEMARK SECURITY AGREEMENT

EXHIBIT K           -        FORM OF SUBORDINATION AGREEMENT

EXHIBIT L           -        FORM OF LEGAL OPINION OF COUNSEL FOR THE CREDIT 
                             PARTIES
                                                       
EXHIBIT M           -        FORM OF CLOSING DATE CERTIFICATE

EXHIBIT N           -        FORM OF WARRANT



                                     -vii-



                                CREDIT AGREEMENT

     CREDIT  AGREEMENT,  dated as of July 1, 1998,  among (a)  SOFTECH,  INC., a
Massachusetts  corporation  ("Borrower"),  (b)  INFORMATION  DECISIONS,  INC., a
Michigan corporation  ("IDI"), (c) the financial  institutions which are now, or
in  accordance  with  Section 12.2  hereafter  become,  parties  hereto as Banks
(collectively,  "Banks") and (d) IMPERIAL BANK, a bank organized  under the laws
of the  State of  California,  in its  capacity  as Agent for the Banks (in such
capacity,  "Agent")  and as Issuer with respect to Letters of Credit (as defined
below) (in such capacity, "Issuer").


                                    RECITALS

     The  Borrower  has  requested  that the Agent and the  Banks  make  certain
revolving  credit  facilities  (including  a  letter  of  credit  facility)  and
acquisition  facilities available to the Borrower. The proceeds of the loans are
to be used by the  Borrower  for payment of the Secured  Seller Note and certain
other  Indebtedness  of the  Borrower,  and for working  capital,  as more fully
described  in Section  3.9, and the letters of credit are to be issued from time
to time to support obligations incurred by the Borrower for working capital. The
Agent and the Banks are willing to make the facilities available to the Borrower
and to make loans and issue  letters of credit to the Borrower  thereunder,  all
upon the terms and subject to the conditions contained in this Agreement.

     Accordingly, the parties hereto agree as follows:


                                    ARTICLE I

                                   DEFINITIONS

     SECTION  1.1.  Defined  Terms.  The  following  terms,  when  used  in this
Agreement,  including the introductory paragraph and Recitals above or in any of
the other Loan Documents,  shall,  except where the context otherwise  requires,
have the following meanings:

     "Accounts  Receivable"  means all rights of the  Borrower  and its domestic
U.S.  Subsidiaries  (other than Dormant  Subsidiaries)  now owned and  hereafter
acquired  to payment  for the Sale of  software  or  products  or  provision  of
services in the  ordinary  course of  business,  whether or not  evidenced by an
Instrument.  The  amount  of any  Accounts  Receivable  shall be  determined  in
accordance with GAAP.



                                       -2-


     "Acquisition" means any transaction, or any series of related transactions,
in which the  Borrower or any of its  Subsidiaries  (a) acquires any business or
all or  substantially  all of the  Property  of any  Person or any  division  or
business unit thereof,  whether through purchase of assets, merger or otherwise,
(b) directly or indirectly acquires control of at least a majority (in number of
votes) of the Securities of any corporation,  partnership or other Person having
ordinary  voting  power  for the  election  of  directors  or  managers  of such
corporation, partnership or other Person, or (c) directly or indirectly acquires
control of a majority of the equity interests in any Person.

     "Acquisition  Documents"  means the Asset  Purchase  Agreement,  the Seller
Security Agreement, the Secured Seller Note and the Seller Warrant.

     "Adra" means Adra Systems, GmbH.

     "Affiliate"  of any Person  means (a) any other Person  which,  directly or
indirectly,  controls or is controlled  by or is under common  control with such
Person,  or (b) any other Person who is a Relative,  director or officer of such
Person  or of  any  Person  described  in  clause  (a).  For  purposes  of  this
definition,  control  of a  Person  shall  mean the  power,  whether  direct  or
indirect,  to direct or cause the  direction of the  management  and policies of
such Person,  whether by contract or otherwise.  For purposes of this  Agreement
and the  other  Loan  Documents,  the  Banks  shall not be or be deemed to be an
Affiliate of the Borrower or its Subsidiaries.

     "Affiliate   Transaction"  means  any  of  the  following  transactions  or
arrangements:

          (a) the  making  by the  Borrower  or any of its  Subsidiaries  of any
     payment or prepayment (whether of principal, premium, interest or any other
     sum) of or on  account  of, or any  payment  or other  distribution  by the
     Borrower  or by any of  its  Subsidiaries  on  account  of the  redemption,
     repurchase,  defeasance or other acquisition for value of, any Indebtedness
     of any kind whatsoever (i) of the Borrower to any other SofTech  Affiliate;
     or (ii) of any Subsidiary of the Borrower to any SofTech Affiliate;

          (b) the making of any loans, advances or other Investments of any kind
     whatsoever  by the Borrower or any of its  Subsidiaries  to or in any other
     SofTech  Affiliate or by any Subsidiary of the Borrower to or in any holder
     of any Indebtedness described in clause (a) of this definition;




                                       -3-


          (c) the Sale by the Borrower or any of its  Subsidiaries of all or any
     part of its respective  Property to, or for the direct or indirect  benefit
     of, any SofTech Affiliate;

          (d) the incurrence by the Borrower or any of its  Subsidiaries  of any
     Indebtedness (i) of the Borrower to any other SofTech Affiliate; or (ii) of
     any of the Borrower's Subsidiaries to any SofTech Affiliate;

          (e)  the  declaration  or  payment  by  the  Borrower  or  any  of its
     Subsidiaries of any dividends or other  distributions on account of, or the
     making by the Borrower or any of its  Subsidiaries  of any payment or other
     distribution  on account of the purchase,  repurchase,  redemption or other
     acquisition  for  value  of,  any  shares  of  Capital  Stock or any  other
     Securities of any SofTech Affiliate;

          (f) the  payment by the  Borrower  or any of its  Subsidiaries  to any
     SofTech Affiliate of any fees or commission of any kind, including, without
     limitation,   management  or  consulting   fees,   investment   banking  or
     underwriting  fees or  commissions,  arrangement,  placement or syndication
     fees, or brokers', finders' or other transaction fees or commissions; or

          (g) any  other  transaction  or  Contractual  Obligation  between  any
     SofTech Affiliate and the Borrower or any of its Subsidiaries.

     For the purposes of this Agreement and the other Loan  Documents,  the term
"Affiliate  Transaction"  shall not include any  compensation  paid or issued to
officers or directors of the Borrower or any of its Subsidiaries in the ordinary
course of business.

     "Agreement" means this Credit Agreement.

     "Applicable  Law" means and  includes  statutes  and rules and  regulations
thereunder and  interpretations  thereof by any Governmental  Authority  charged
with the administration or the  interpretation  thereof,  and orders,  requests,
directives, instructions and notices of any Governmental Authority.

     "Approval" means each approval,  consent, filing or registration by or with
any Governmental Authority or any creditor or shareholder of the Borrower or any
of its Subsidiaries necessary to authorize or permit the execution,  delivery or
performance  by the Borrower or any  Subsidiary of any of the Loan  Documents to
which it is a party or the validity or



                                       -4-


enforceability  of any of such  Loan  Documents  against  the  Borrower  or such
Subsidiary.

     "Asset Purchase  Agreement" means the Asset Purchase  Agreement dated as of
May 7, 1998 by and among the Borrower,  Adra Systems,  Inc., Adra Systems,  GmbH
and MatrixOne, Inc.

     "Assigning Bank" is defined in Section 12.2.1.

     "Assignment of Lockbox Agreement" is defined in Section 9.1.10.

     "Assignment" is defined in Section 12.2.1.

     "Assignment and Acceptance Agreement" is defined in Section 12.2.1.

     "Authorized Officers" is defined in subclause (ii) of Section 7.1.8(a).

     "Banks" is defined in the introductory paragraph hereto.

     "Bankruptcy Code" means Title 11 of the United States Code.

     "Bankruptcy or Insolvency  Proceeding"  means,  with respect to any Person,
any  insolvency  or bankruptcy  proceeding,  or any  receivership,  liquidation,
reorganization or other similar proceeding in connection therewith,  relative to
such Person or its creditors, as such, or to its Property, or any proceeding for
voluntary liquidation,  dissolution, or other winding up of such Person, whether
or not involving insolvency or bankruptcy.

     "Borrower" is defined in the introductory paragraph hereto.

     "Borrowing"  means any Credit  Extension  under  Section 3.1  consisting of
Loans made by the Banks to the Borrower on a single Drawdown Date.

     "Borrowing Base" means, subject to Section 3.5 hereof, at the relevant time
of reference thereto, an amount determined by the Agent by reference to the most
recent Borrowing Base Report delivered to the Agent and the other Banks pursuant
to subclause (v) of Section 9.1.1(c) hereof, which is equal to the sum of 80% of
Eligible  Accounts  Receivable of the Borrower and its Subsidiaries  plus 40% of
Qualified  Maintenance   Receivables  of  the  Borrower  and  its  Subsidiaries;
provided,  however,  that upon  occurrence  of a  Renewal  Event,  no  Qualified
Maintenance Receivable shall thereafter be included in determining the Borrowing
Base.


                                       -5-


     "Borrowing  Base Report"  means a Borrowing  Base Report duly  executed and
delivered  to the  Agent and the Banks by the  chief  financial,  accounting  or
executive  Authorized  Officer of the Borrower in the form provided from time to
time to the Borrower by the Agent.

     "Business  Day"  means a day on which  banks are open for  business  in San
Jose, California.

     "Cancellation Fee" is defined in Section 3.6.3 hereto.

     "Capital  Expenditures" means amounts paid or indebtedness  incurred by the
Borrower or any of its  Subsidiaries in connection with the purchase or lease by
the Borrower or any of its Subsidiaries of capital assets that would be required
to be  capitalized  and shown on the balance  sheet of such Person in accordance
with generally accepted accounting principles.

     "Capitalized  Lease  Obligations"  means,  with respect to any Person,  all
monetary  obligations  of  such  Person  under  any  leasing  or  other  similar
arrangement  which in  accordance  with GAAP is required to be classified on the
balance sheet of such Person as a capitalized lease.

     "Capital  Stock"  means  any  shares,  interests,  participations  or other
equivalents  (howsoever  designated) of corporate  capital stock or any options,
warrants or other  rights to subscribe  for, or to  purchase,  or to convert any
Property  into,  or to exchange any Property  for,  any such  corporate  capital
stock, options, warrants or other rights.

     "Cash Equivalents" means:

          (a) marketable obligations issued or unconditionally guaranteed by the
     United States  government,  in each case maturing within one (1) year after
     the date of acquisition thereof;

          (b) marketable  direct  obligations  issued by any State of the United
     States  or any  political  subdivision  of any  such  State  or any  public
     instrumentality  thereof  maturing  within  one (1) year  after the date of
     acquisition  thereof  and, at the time of  acquisition,  having the highest
     rating  obtainable  from either  Standard & Poor's Ratings Group ("S&P") or
     Moody's Investors Service, Inc. ("Moody's");

          (c) commercial paper maturing less than one (1) year after the date of
     acquisition  thereof,  issued by a corporation  organized under the laws of
     any State of the United  States or of the District 



                                       -6-


     of Columbia  and,  at the time of  acquisition,  having the highest  rating
     obtainable from either S&P or Moody's;

          (d) shares of a money market fund which:

               (i) is a  registered  investment  company  under  the  Investment
          Company Act of 1940 ("1940 Act"); and

               (ii) complies with Rule 270.2a7 of the 1940 Act (the "Rule"); and
          either

                    (A) is rated in one of the two highest rating  categories by
               S&P or Moody's; or

                    (B) (1) has  assets  of at least  $200,000,000  at all times
               upon and after the date of  acquisition  of such shares,  and (2)
               will limit its portfolio  investments to instruments that are, at
               the time of acquisition,  "First Tier  Securities" or "Government
               Securities" as such terms are defined in the Rule;

          (e)  certificates  of deposit  maturing  within one (1) year after the
     date of acquisition thereof,  issued by the Banks or by any commercial bank
     that is a member of the Federal  Reserve  System that has capital,  surplus
     and undivided  profits (as shown on its most recent statement of condition)
     aggregating not less than  $100,000,000  and is rated A or better by S&P or
     Moody's; and

          (f)  repurchase   agreements  entered  into  with  the  Banks  or  any
     commercial  bank of the  nature  referred  to in clause  (e),  secured by a
     fully-perfected first-priority Lien on any obligation of the type described
     in any of clauses (a) through  (e),  having a fair market value at the time
     such  repurchase  agreement  is  entered  into of not less than 100% of the
     repurchase obligation thereunder of the Banks or other commercial bank.

     "CERCLA" means the Comprehensive  Environmental Response,  Compensation and
Liability Act of 1980, as amended.

     "Change of Control" means an event or series of events (including a merger,
consolidation,   issue  or  Sale  of   Capital   Stock   or  other   Securities,
reorganization,  voting  agreement  or  otherwise)  as a result of which (a) any
"person" or "group"  within the meaning of  Sections  13(d) and  14(d)(2) of the
Exchange Act (i) holds or acquires,  directly or indirectly,  outstanding Voting
Shares  of the  Borrower  such that such  person  or  group,  together  with all
Affiliates  thereof, is or becomes the "beneficial 



                                       -7-


owner"  (within the meaning of Rules 13d-3 and 13d-5 under the Exchange  Act) of
outstanding  Voting  Shares  of the  Borrower  entitling  such  person or group,
together  with such  Affiliates,  to exercise  more than 40% of the total voting
power of all classes of outstanding Voting Shares of the Borrower, or (ii) has a
sufficient  number of its or their nominees elected to the Board of Directors of
the Borrower  such that such  nominees so elected  (whether new or continuing as
directors)  shall  constitute  a  majority  of the  Board  of  Directors  of the
Borrower,  or (b)  individuals  who are  directors  of the  Borrower on the date
hereof (and any new directors whose election by the directors of the Borrower or
whose  nominations for election by the stockholders of the Borrower was approved
by a vote of at least  two-thirds  of the  directors  still  then in office  who
either were  directors on the date hereof or whose  election or  nomination  for
election was previously so approved) shall cease to constitute a majority of the
Board of Directors of the Borrower.

     "Change of Control Triggering Event" is defined in Section 10.1.9.

     "Closing  Date"  means the date on which the first  Loans are made or to be
made by the Banks to the Borrower hereunder.

     "Closing Date Certificate" is defined in Section 7.1.7.

     "Closing Fee" is defined in Section 3.6.1.

     "Code" means the Internal  Revenue  Code of 1986,  as amended,  reformed or
otherwise modified from time to time.

     "Collateral" means,  collectively,  the collateral provided by the Borrower
and its Subsidiaries to the Agent under the Collateral Documents.

     "Collateral Documents" means,  collectively,  the Security Agreements,  the
Pledge Agreement,  all other Instruments executed and delivered to the Agent and
the Banks pursuant to Section 7.1.3,  all Instruments  executed and delivered to
the Agent pursuant to Section 9.1.9 from time to time after the date hereof, and
all other  Instruments  that shall  from time to time  after the date  hereof be
identified by the Agent and the Borrower as "Collateral  Documents" for purposes
of this Agreement and the other Loan Documents.

     "Commitments"  means,  collectively,  the  Facility  A  Commitment  and the
Facility B Commitment.

     "Commitment Fees" is defined in Section 3.6.2.


                                       -8-


     "Commitment Termination Event" means:

          (a)  automatically  and  without  any  notice or further  action,  the
     occurrence of any Default under Section 10.1.6; or

          (b) the occurrence and  continuation of any other Event of Default and
     the declaration of all or any portion of the outstanding  principal  amount
     of any Loans to be due and payable  pursuant to clause (b) of Section  10.3
     or, in the absence of such  declaration,  the declaration of termination of
     all of the Commitments pursuant to clause(a) of Section 10.3.

     "Compliance Certificate" means a certificate duly executed by an Authorized
Officer of the Borrower and each of its Subsidiaries,  substantially in the form
of Exhibit F attached  hereto (with such  changes  thereto as may be agreed upon
from time to time by the Agent and the Borrower), for purposes of monitoring the
compliance of the Borrower and its Subsidiaries with the Loan Documents.

     "Consolidated  Current  Assets"  means all assets of the  Borrower  and its
Subsidiaries on a consolidated basis that, in accordance with generally accepted
accounting principles,  are properly classified as current assets, provided that
(i) notes and accounts receivable shall be included only if good and collectible
as  determined  by  the  Borrower  in  accordance  with   established   practice
consistently  applied and, with respect to such notes, only if payable on demand
or within one (1) year from the date as of which Consolidated Current Assets are
to be determined  and if not directly or  indirectly  renewable or extendible at
the option of the debtors,  by their terms, or by the terms of any instrument or
agreement relating thereto, beyond such year, and, with respect to such accounts
receivable, only if payable and outstanding not more than ninety (90) days after
the date of the  shipment  of goods or other  transaction  out of which any such
account receivable arose; and such notes and accounts  receivable shall be taken
at their face value less reserves determined to be sufficient in accordance with
generally accepted accounting  principles;  and (ii) inventory shall be included
only if and to the extent that the same shall consist of saleable finished goods
ready and available for shipment to purchasers thereof.

     "Consolidated   Current   Liabilities"  means  all  liabilities  and  other
Indebtedness  of the  Borrower  and its  Subsidiaries  on a  consolidated  basis
maturing on demand or within one (1) year from the date as of which Consolidated
Current  Liabilities  are to be  determined,  and such other  liabilities as may
properly be  classified as current  liabilities  in  accordance  with  generally
accepted accounting principles.



                                       -9-


     "Consolidated  Debt  Service"  means,  in relation to the  Borrower and its
Subsidiaries for any period, the sum of:

          (a) all  Consolidated  Gross Interest  Expense of the Borrower and its
     Subsidiaries for such period; and

          (b) all amounts for which the  Borrower or its  Subsidiaries  shall be
     obligated  (without  regard to any applicable  subordination  provisions or
     other  similar  prohibitions)  to make  payments  during such period (i) in
     respect of principal of  Indebtedness  for Borrowed  Money or on account of
     the  redemption or repurchase of  Securities  evidencing  Indebtedness  for
     Borrowed  Money,  and (ii) in  accordance  with the payment,  redemption or
     repurchase  schedule fixed by the terms of the  Instruments  governing such
     Indebtedness  for  Borrowed  Money;  provided  that the  Consolidated  Debt
     Service for any period shall not include any principal of Indebtedness  for
     Borrowed  Money  required to be paid,  or any  principal of any  Securities
     required to be  redeemed or  repurchased,  (A)  otherwise  than on specific
     dates  fixed by  governing  Instruments  for such  payment,  redemption  or
     repurchase  (except as otherwise  described below),  and (B) only out of or
     with Excess Cash Flow available to the Borrower and its Subsidiaries.

     Consolidated Debt Service,  for any period,  (i) shall not include payments
on or in respect of the Seller Note or the Greenleaf Bridge Note out of proceeds
of  the  initial  Loans  made  on the  Closing  Date,  and  (ii)  shall  include
prepayments of principal of the Greenleaf Note or the Greenleaf Bridge Note made
after the Closing Date.

     "Consolidated Earnings Before Interest and Taxes" means, for the applicable
period,   the  Consolidated  Net  Operating  Profit  of  the  Borrower  and  its
Subsidiaries,  before  payment or  provision  for any income  taxes or  interest
expense for such period, determined in accordance with GAAP.

     "Consolidated  EBITDA" means, for the applicable period, the sum of (a) the
Consolidated  Earnings Before  Interest and Taxes for such period,  plus (b) the
aggregate amount of all  depreciation  and amortization  expense of the Borrower
and its Subsidiaries for such period, determined in accordance with GAAP.

     For purposes of determining the Consolidated EBITDA of the Borrower and its
Subsidiaries for any period,  (i) there shall be excluded from such Consolidated
EBITDA  all  operating  profit and all  related  depreciation  and  amortization
expense  attributable to any Property sold 



                                      -10-


or disposed  of by the  Borrower  or any of its  Subsidiaries  other than in the
ordinary  course of business  during such  period as if such  Property  were not
owned at any time by the Borrower or any of its Subsidiaries during such period,
and (ii) there  shall be  included  in such  Consolidated  EBITDA all  operating
profit and all related depreciation and amortization expense attributable to any
Property  acquired by the Borrower or any of its Subsidiaries  other than in the
ordinary course of business during such period as if such Property were owned by
the Borrower or any of its Subsidiaries at all times during such period.

     For all  purposes of this  Agreement,  the  "operating  profit" and related
"depreciation"  and  "amortization"   expense  attributable  to  any  Person  or
attributable  to any  Property for any period  shall be  determined  in a manner
consistent  in  all  relevant   respects  with  the  method  used  to  determine
Consolidated   Net  Operating  Profit  and   Consolidated   EBITDA,   but  on  a
non-consolidated basis.

     "Consolidated Gross Interest Expense" means, for the applicable period, the
sum of (a) the aggregate of the interest  expense on  Indebtedness  for Borrowed
Money of the Borrower  and its  Subsidiaries  for such period,  plus (b) without
duplication,  that  portion of capital  lease  rentals of the  Borrower  and its
Subsidiaries  representative  of the interest factor for such fiscal period,  in
each case, as determined  for such period and  consolidated  in accordance  with
GAAP.

     "Consolidated Net Operating Profit" means, for the applicable  period,  the
amount  set  forth  opposite  the  line  item  "Net  Operating  Profit"  on  the
consolidated  statement of income of the Borrower and its  Subsidiaries for such
period, all as determined and consolidated in accordance with GAAP.

     "Contingent  Obligation"  means,  in relation to any Person,  any direct or
indirect liability,  contingent or otherwise, of that Person with respect to any
Indebtedness,  lease, dividend,  letter of credit or other obligation of another
if the primary purpose or intent thereof by the Person  incurring the Contingent
Obligation is to provide  assurance to the obligee of such  obligation that such
obligation will be paid or discharged,  or that any agreements  relating thereto
will be complied with, or that the holders of such  obligation will be protected
(in whole or in part) against loss in respect  thereof.  Contingent  Obligations
shall in any event include:

     (a) any  direct  or  indirect  guaranty,  endorsement  (otherwise  than for
collection or deposit in the ordinary course of



                                      -11-


     business),  co-making,  discounting  with recourse or Sale with recourse by
     such Person of the obligation of another; and

          (b) any  Indebtedness  of such Person of the type  described in clause
     (a) of the definition of the term "Indebtedness".

The  amount of any  Contingent  Obligation  shall be equal to the  amount of the
obligation so guaranteed or otherwise supported.

     "Continuation/Conversion  Notice"  means a notice,  signed by an Authorized
Officer of the Borrower,  complying with the requirements of Section 4.2 or 4.3,
as applicable,  and otherwise in form and substance  reasonably  satisfactory to
the Agent.

     "Contractual Obligation" means, in relation to any Person, any agreement or
obligation  under any Security  issued by such Person or under any Instrument or
undertaking  to  which  such  Person  is a party  or by  which  it or any of its
Property is bound.

     "Corporation"   means   any   corporation,   limited   liability   company,
association,  joint stock company,  business trust or other similar organization
or business enterprise.

     "Credit  Extension"  means (a) the  advancing  of Loans by the Banks to the
Borrower  pursuant  to  Article  II and  Article  III and (b)  the  issuance  or
extension by the Issuer of Letters of Credit pursuant to Article V.

     "Credit Parties" means the Borrower and the Guarantor.

     "Credit Request" means any Loan Request or Issuance Request.

     "Default" means any Event of Default or any condition or event which, after
notice or lapse of time, or both, would become an Event of Default.

     "Disbursement Date" is defined in Section 5.5.

     "Disclosure  Schedule"  means the Disclosure  Schedule  attached  hereto as
Schedule 1.

     "Dollars" and the sign "$" mean lawful money of the United States.

     "Domestic  Office"  means,  in  relation  to any Bank,  the office  thereof
designated as such in Schedule 2 attached hereto (or designated as such pursuant
to an Assignment  and  Acceptance  Agreement),  or such other office of the Bank
within the United States as may be  designated  from time to time by notice from
the Bank to the Borrower and the Agent, 



                                      -12-


respectively, by and through which each of the Loans and other Credit Extensions
will be made by such Bank hereunder.

     "Dormant  Subsidiary"  means,  at the date hereof,  (a)  Computer  Graphics
Corporation,  an Indiana corporation,  (b) RAM Design & Graphics Corporation,  a
North  Carolina   corporation,   (c)  Systems  Constructs,   Inc.,  a  New  York
corporation, (d) SofTech Investments, Inc., a Massachusetts corporation, (e) AMG
Associates, Inc., a Maryland corporation, and (f) Compass, Inc., a Massachusetts
corporation;  and any other  Subsidiary of the Credit Parties that shall hold no
material  assets or  liabilities  and that shall not be engaged in any  material
business  operations,  that  shall  have  no  Subsidiaries  other  than  Dormant
Subsidiaries, and that shall be approved as a Dormant Subsidiary by the Agent in
writing in response to a written request of the Borrower.

     "Drawdown  Date" means any date (which must be a Business Day) on which any
Loan is made or to be made to the Borrower pursuant to Section 3.1.

     "Eligible  Accounts  Receivable"  means the aggregate  amount of the unpaid
portions of Accounts Receivable (net of any credits, rebates, offsets, holdbacks
or  other  adjustments  or  commissions   payable  to  third  parties  that  are
adjustments to such Accounts Receivable):

          (a) that the Borrower  reasonably  and in good faith  determines to be
     collectible;

          (b) that are  with  account  debtors  that (i) are not  Affiliates  or
     Subsidiaries of the Borrower or any of its Subsidiaries, (ii) purchased the
     goods or services  giving rise to the  relevant  Account  Receivable  in an
     arm's length  transaction,  and (iii) are not  insolvent or involved in any
     Bankruptcy or Insolvency Proceeding;

          (c) that are not subject to any Lien other than Permitted Liens;

          (d) in which the Agent has a valid and perfected security interest;

          (e) that are not  outstanding  for more than ninety (90) days past the
     invoice date of the respective original invoices therefor;

          (f)  that do not  exceed,  from  any  single  account  debtor  and its
     Affiliates,  twenty  percent  (20%)  of all  Accounts  Receivable  that are
     Eligible Accounts Receivable (but the portion of such


         
                                      -13-


     Accounts  Receivable  not in  excess  of such  percentage  may be  Eligible
     Accounts Receivable);

          (g) that are payable in Dollars;

          (h) that do not arise from consignment or guaranteed  sales,  that are
     not bill and hold accounts,  collection  accounts or c.o.d.  accounts,  and
     that are not distributor sample accounts;

          (i) that are not  Accounts  Receivable  from  Government  Authorities,
     unless such Accounts Receivable have been formally assigned to the Banks in
     accordance with Applicable Law;

          (j) that are not contract  receivables or Accounts  Receivable arising
     from pre-billing arrangements;

          (k) that are not payable from an office  outside of the United States,
     unless  such  Accounts  Receivable  are  backed by a letter of credit in an
     amount  reasonably  acceptable to the Agent or by other insurance or credit
     support in form and substance reasonably satisfactory to the Agent;

          (l) that  are not due from any  account  debtor  if more  than  twenty
     percent  (20%) of all Accounts  Receivable  owing from such account  debtor
     would not be Eligible Accounts Receivable;

          (m)  that  are not  federal  excise  tax  obligations  on the  sale of
     products that are the subject of such Account Receivable;

          (n) that are not Accounts  Receivable  requiring  the  performance  of
     services by the Borrower or any of its Subsidiaries prior to payment;

          (o) that are not customer or account debtor deposits;

          (p) that are paid directly to the Lockbox Account; and

          (q) that have not  otherwise  been  determined  by the  Agent,  in its
     reasonable  discretion,  to be excluded from Eligible Accounts  Receivable,
     and for which the Agent shall have notified the Borrower;

provided,  that all  Maintenance  Receivables  shall be excluded in  determining
Eligible Accounts Receivable.

     "Environmental  Laws"  means all  Applicable  Laws  relating  to health and
safety matters or protection of the environment or relating to or



                                      -14-


imposing  liability or standards of conduct  concerning any hazardous,  toxic or
dangerous  waste,  substance,  material or pollutant,  in each case as in effect
from time to time.

     "ERISA"  means the Employee  Retirement  Income  Security  Act of 1974,  as
amended,  and any  successor  statute  of  similar  import,  together  with  the
regulations thereunder, in each case as in effect from time to time.

     "Eurodollar  Loan" means any Loan which bears interest at a rate determined
by reference to the Eurodollar Rate (Reserve Adjusted).

     "Eurodollar Office" means, in relation to the Agent or any Bank, the office
thereof  designated as such on Schedule 2 hereto (or designated as such pursuant
to an Assignment and Acceptance Agreement), or such other office, whether or not
outside the United States,  of such Bank as may be designated  from time to time
by notice from such Bank to the  Borrower and the Agent as the office from which
such Bank shall be making or maintaining Eurodollar Loans hereunder.

     "Eurodollar  Rate" means, in relation to each Interest Period applicable to
any Eurodollar Loan, the rate per annum (rounded upwards,  if necessary,  to the
nearest 1/16 of 1%) determined by the Agent as the annual rate at which Agent is
offered  Dollar  deposits in immediately  available  funds two (2) Business Days
prior to the beginning of such  Interest  Period by prime banks in the interbank
eurodollar  market as at or about 1:00 p.m.,  San Jose time, for delivery on the
first day of such Interest Period,  for the number of days comprised therein and
in an  amount  equal to the  amount  of the  Eurodollar  Loan for such  Interest
Period.

     "Eurodollar  Rate Margin" means with respect to the principal amount of any
Loans  maintained  as  Eurodollar  Loans,  the  rate  per  annum  determined  in
accordance  with the schedule set forth below based upon the Leverage  Ratio for
the Reference Period ending on the day immediately preceding the commencement of
the fiscal quarter immediately prior to such fiscal quarter:

================================================================================
                                                                    Eurodollar
                          Leverage Ratio                           Rate Margin
- --------------------------------------------------------------------------------
LEVEL III     Greater than 2.25:1.00                                   3.25%
- --------------------------------------------------------------------------------
LEVEL II      Greater than 1.50:1.00, but less than or equal           2.75%
              to 2.25:100                                           
- --------------------------------------------------------------------------------



                                       15


- --------------------------------------------------------------------------------
LEVEL I       Less than or equal to 1.50:1.00                          2.25%
================================================================================

provided that, notwithstanding the foregoing, during the period from the Closing
Date until the first anniversary of the Closing Date, the Eurodollar Rate Margin
shall be 3.25%.

     "Eurodollar Rate (Reserve  Adjusted)" means, with respect to any Eurodollar
Loan for any Interest Period, a rate per annum (rounded  upwards,  if necessary,
to the nearest 1/16 of 1%) determined pursuant to the following formula:

         Eurodollar Rate   =                            Eurodollar Rate        
         (Reserve Adjusted)                    ---------------------------------
                                               1 - Eurodollar Reserve Percentage

     "Eurodollar  Reserve Percentage" means, with respect to any Eurodollar Loan
for any Interest  Period,  a percentage  (expressed  as a decimal)  equal to the
daily average during such Interest  Period of the maximum  percentages in effect
on each day of such Interest  Period,  as prescribed  by the F.R.S.  Board,  for
determining  the  maximum  reserve  requirements   applicable  to  "Eurocurrency
Liabilities"  pursuant to Regulation D or any other applicable regulation of the
F.R.S.  Board that prescribes reserve  requirements  applicable to "Eurocurrency
Liabilities" as currently defined in Regulation D.

     "Event of Default" is defined in Section 10.1.

     "Excess Cash Flow"  means,  for any period (a)  Operating  Cash Flow of the
Borrower and its Subsidiaries,  minus (b) Consolidated  Debt Service,  minus (c)
the aggregate amount of optional prepayments of the Facility B Loans during such
period  (without  duplication  of any  amounts  included  in  Consolidated  Debt
Services for each period).

     "Exchange Act" means the Securities Exchange Act of 1934, as amended.

     "Facility  A  Commitment"  means,  with  respect to each Bank,  such Bank's
obligation pursuant to clause (a) of Section 2.1 to make Facility A Loans.

     "Facility A Commitment Amount" is defined in Section 2.2.

     "Facility A Commitment Termination Date" means May 31, 2000.

     "Facility A Loans" is defined in clause (a) of Section 2.1.



                                      -16-


     "Facility  A Note" is defined  in clause (a) of Section  3.2 and shall also
mean and  refer to all  other  promissory  notes  accepted  from time to time in
substitution therefor, replacement or renewal thereof or refunding thereof.

     "Facility  B  Commitment"  means,  with  respect to each Bank,  such Bank's
obligation pursuant to clause (c) of Section 2.1 to make Facility B Loans.

     "Facility B Commitment Amount" means $6,000,000.

     "Facility B Installment" is defined in subclause (ii) of Section 3.3.3(a).

     "Facility B Loans" is defined in clause (c) of Section 2.1.

     "Facility  B Note" is defined  in clause (b) of Section  3.2 and shall also
mean and  refer to all  other  promissory  notes  accepted  from time to time in
substitution therefor, replacement or renewal thereof or refunding thereof.

     "Fair Market Value" means, with respect to any asset or Property, the price
which could be negotiated in an arm's length free market transaction,  for cash,
between a willing seller and a willing and able buyer,  neither of whom is under
undue pressure or compulsion to complete the transaction.

     "Federal  Funds Rate"  means,  for any day, the rate set forth in the daily
statistical  release  designated as the Composite 3:30 p.m.  Quotations for U.S.
Government Securities,  or any successor  publication,  published by the Federal
Reserve  Bank  of New  York  (including  any  such  successor  publication,  the
"Composite 3:30 p.m.  Quotations") for such day under the caption "Federal Funds
Effective  Rate".  If such  rate is not  published  in the  Composite  3:30 p.m.
Quotations  for any Business  Day, the rate for such day will be the  arithmetic
mean of the rates for the last  transaction in overnight  federal funds arranged
prior to 9:00  a.m.,  San Jose  time,  on such day by each of the three  leading
brokers of federal funds  transactions in New York City,  selected by the Agent.
The Federal Funds Rate for any day which is not a Business Day shall be the rate
for the immediately preceding Business Day.

     "Fees" means,  collectively,  the Closing Fee, the  Commitment  Fee and the
Cancellation Fee.



                                      -17-


     "Final Maturity Date" means,  (a) with respect to the Facility A Loans, May
31, 2000, and (b) with respect to the Facility B Loans, May 31, 2002.

     "Fleet Bank" means Fleet National Bank.

     "F.R.S. Board" means the Board of Governors of the Federal Reserve System.

     "GAAP" is defined in Section 1.4.

     "Governing  Documents"  means,  relative to any Person,  its certificate or
articles of incorporation, any authorizing resolutions of its Board of Directors
setting forth the rights,  preferences  and privileges of any class or series of
its Capital Stock, its by-laws and all shareholder agreements,  voting trusts or
other similar arrangements applicable to any shares of its Capital Stock.

     "Governmental  Authority"  means any  foreign,  federal,  state,  regional,
local,  municipal or other  government,  or any department,  commission,  board,
bureau,  agency,  public authority or instrumentality  thereof,  or any court or
arbitrator.

     "Greenleaf  Bridge  Note"  means the letter  agreement,  dated May 6, 1998,
between Greenleaf Capital, Inc. and the Borrower.

     "Greenleaf  Letter  Agreement" means the letter agreement dated on or about
June 30, 1998, between the Agent and Greenleaf Capital, Inc.

     "Greenleaf  Note" means the Commercial  Revolving Note,  dated as of May 7,
1998,  originally  issued by the  Borrower  to  Keystone  Bank and  assigned  to
Greenleaf  Capital,  Inc. on or about June 16, 1998, in the principal  amount of
$5,000,000.

     "Guaranties" means, collectively,  the guaranties of each of the Guarantors
to the Agent and the Banks  contained  in  Article  VI, as such  Guaranties  are
originally  given, or, if varied or supplemented from time to time, as so varied
or supplemented.

     "Guarantors"  means (a) IDI, and (b) each  Subsidiary  of the Borrower that
hereafter becomes party to this Agreement as a Guarantor.

     "Hazardous  Material"  means and includes  the  following:  any  "hazardous
substance",  as defined  in CERCLA;  any  "hazardous  waste",  as defined in the
Resource Conservation and Recovery Act, as amended;



                                      -18-


any petroleum product;  or any pollutant or contaminant or hazardous,  dangerous
or toxic  chemical,  material  or  substance  within  the  meaning  of any other
applicable Environmental Laws.

     "Historical Financials" is defined in Section 8.4.

     "Imperial"  means  Imperial  Bank, a bank  organized  under the laws of the
State of California.

     "Impermissible   Qualification"   means,   relative   to  the   opinion  or
certification of the Independent Public Accountant as to any financial statement
of the Borrower or any of its  Subsidiaries,  any  qualification or exception to
such opinion or certification:

          (a) which is of a "going concern" or similar nature;

          (b) which  relates  to the  limited  scope of  examination  of matters
     relevant to such financial statement; or

          (c) which  relates to the treatment or  classification  of any item in
     such financial  statement and which,  as a condition to its removal,  would
     require an  adjustment  to such item the effect of which  would be to cause
     the  Borrower or any of its  Subsidiaries  to be in default of any of their
     Obligations under Section 9.2.4.

     "Incur" means,  with respect to any Indebtedness of any Person,  to create,
issue,  incur (by  conversion,  exchange or  otherwise),  assume,  guarantee  or
otherwise  become liable in respect of such  Indebtedness  or the recording,  as
required pursuant to GAAP or otherwise,  of any such Indebtedness on the balance
sheet of such Person (and  "incurrence,"  "incurred," and "incurring" shall have
meanings  correlative  to  the  foregoing).  For  purposes  of  this  Agreement,
Indebtedness  (including Indebtedness for Borrowed Money) of any Person acquired
by the  Borrower  or any of its  Subsidiaries  in any  Acquisition  (whether  by
purchase, merger, consolidation,  other business combination or otherwise) shall
be deemed to be incurred upon completion of the Acquisition of such Person.

     "Indebtedness"  means,  in relation  to any Person at any time,  all of the
obligations of such Person which, in accordance with GAAP,  would be included as
liabilities on the liability  side of the balance sheet of such Person  prepared
as at such time, and in any event shall include:

          (a) all  indebtedness  of such Person  arising or incurred under or in
     respect of any agreement, contingent or otherwise, made by such Person



                                      -19-


               (i) to  purchase  any  indebtedness  of any  other  Person  or to
          advance  or  supply   funds  for  the   payment  or  purchase  of  any
          indebtedness of any other Person, or

               (ii) to  purchase,  sell or  lease  (as  lessee  or  lessor)  any
          Property, or to purchase or sell transportation or services, primarily
          for the purpose of enabling  any other  Person to make  payment of any
          indebtedness of such other Person or to assure the owner of such other
          Person's  indebtedness  against  loss,  regardless  of the delivery or
          non-delivery  of the Property or the furnishing or  non-furnishing  of
          the transportation or services, or

               (iii) to make any  Investment in any other Person for the purpose
          of assuring a minimum  equity,  asset base,  working  capital or other
          balance sheet  condition for or as at any date or to provide funds for
          the payment of any liability, dividend or stock liquidation payment or
          otherwise  to  supply  funds to or in any  manner  invest in any other
          Person;

          (b) all  indebtedness  of  such  Person  of any  kind  (including  all
     Capitalized  Lease Obligations of such Person) arising or incurred under or
     in respect of any lease or other  similar  agreement  or contract  (whether
     written or oral)  pursuant to which such Person shall (as lessee)  lease or
     hire from any other Person or Persons any Property;

          (c)  all  indebtedness,  obligations  and  liabilities  secured  by or
     arising  under or in respect of any Liens upon or in any Property  owned by
     such Person,  even though such Person has not assumed or become  liable for
     the payment of such  indebtedness,  obligations and liabilities;  provided,
     however, that for purposes of determining the amount of any Indebtedness of
     the type  described  in this  clause,  if  recourse  with  respect  to such
     Indebtedness is limited to such Property,  the amount of such  Indebtedness
     shall be limited to the Fair Market Value of such Property;

          (d) all indebtedness  created or arising under any conditional sale or
     other title retention  agreement with respect to Property  acquired by such
     Person,  even though recourse with respect to such  indebtedness is limited
     to such Property;

          (e) all  obligations,  contingent or  otherwise,  relative to the face
     amount of all  letters  of  credit,  whether  or not  drawn,  and  bankers'
     acceptances issued for the account of such Person; and



                                      -20-


          (f) all  indebtedness  of such Person  arising or incurred under or in
     respect of any Contingent Obligations.

     "Indebtedness  for Borrowed  Money" means, in relation to any Person at any
time,  (a) all  Indebtedness  of such Person for borrowed  money  (including all
notes  payable and drafts  accepted  representing  extensions  of credit and all
obligations evidenced by bonds,  debentures,  notes or other similar Instruments
on which interest charges are customarily paid), all Indebtedness of such Person
relative to the face amount of all letters of credit,  whether or not drawn, all
Indebtedness of such Person constituting Capitalized Lease Obligations,  and all
Indebtedness  of  such  Person  of  the  type  described  in  clause  (d) of the
definition of the term  "Indebtedness"  and all other obligations of such Person
for the deferred purchase price of Property or services,  and (b) all Contingent
Obligations of such Person in respect of any  Indebtedness  of any other Persons
of the  kind  described  in  clause  (a) of  this  definition.  Anything  in the
foregoing  sentence of this  definition  to the  contrary  notwithstanding,  for
purposes of this Agreement and the other Loan Documents,  the term "Indebtedness
for  Borrowed  Money",  when used in relation  to any Person,  shall in no event
include any Indebtedness or Contingent  Obligations of such Person in respect of
any  accounts  payable,  accrued  liabilities  or  other  Indebtedness  to trade
creditors or employees.

     "Indemnified Liabilities" is defined in Section 13.4.

     "Indemnified Party" is defined in Section 13.4.

     "Independent  Public Accountant" means Ernst & Young LLP, or any other firm
of certified public accountants of recognized  standing selected by the Borrower
and reasonably acceptable to the Agent.

     "Instrument" means any contract,  agreement,  indenture,  mortgage or other
document or writing  (whether a formal  agreement,  letter or  otherwise)  under
which any obligation is evidenced,  assumed or  undertaken,  or any right to any
Lien is granted or perfected.

     "Interest  Period"  means,  relative to any  Eurodollar  Loan,  the period,
selected in accordance with Section 4.4.1,  for which such Eurodollar Loan bears
interest at a rate  determined  with reference to the  Eurodollar  Rate (Reserve
Adjusted).

     "Investment" means, in relation to any Person,

          (a) any loan, advance or other extension of credit made by such Person
     to any other Person;



                                      -21-


          (b) the  creation  of any  Contingent  Obligation  of such  Person  to
     support any of the Indebtedness of any other Person; or

          (c) any capital contribution by such Person to, or purchase of Capital
     Stock or other  Securities or partnership  interests by such Person in, any
     other Person,  or any other  investment  evidencing an ownership or similar
     interest of such Person in any other Person.

     "Issuance  Request"  means a request and  certificate  duly executed by the
chief financial,  accounting or executive Authorized Officer of the Borrower, in
or  substantially  in the form of Exhibit C attached  hereto  (with such changes
thereto as may be agreed upon from time to time by the Agent and the Borrower).

     "Issuer"  means  Imperial  Bank,  in its  capacity as issuer of one or more
Letters of Credit,  or any affiliate,  unit or agency of Imperial Bank which has
agreed to issue one or more Letters of Credit at the request of the Agent.

     "Letter of Credit" is defined in Section 5.1.

     "Letter of Credit  Availability" means, at any time, an amount equal to the
lesser of:

          (a) the difference of $1,000,000  minus the then  aggregate  amount of
     all unpaid and outstanding Reimbursement Obligations; and

          (b) the Maximum Facility A Availability.

     "Letter of Credit  Outstandings" means, at any time, an amount equal to the
sum of

          (a) the then aggregate amount which is undrawn and available under all
     outstanding Letters of Credit,

plus

          (b)  the  then  aggregate   amount  of  all  unpaid  and   outstanding
     Reimbursement Obligations.

     "Leverage  Ratio"  means the  ratio,  calculated  as of the last day of any
Reference  Period,  of (a) Total  Liabilities at such time, less the outstanding
amount of Designated  Seller Debt at such time, to (b)  Consolidated  EBITDA for
such  Reference  Period.  The  term  "Designated  Seller  Debt"  shall  mean all
Permitted  Subordinated Seller Debt 


                                      -22-


designated  by the  Agent  as  Designated  Seller  Debt  for  purposes  of  this
definition on or prior to the date of incurrence of such Permitted  Subordinated
Seller Debt.

     "Lien"  means  any  mortgage,  security  interest,  pledge,  hypothecation,
assignment,  deposit  arrangement,  encumbrance,  lien  (statutory,  judgment or
otherwise),  preference,  priority or other security  agreement or  preferential
arrangement of any kind or nature whatsoever  (including any conditional sale or
other title retention agreement, any financing lease involving substantially the
same  economic  effect as any of the  foregoing  and the filing of any financing
statement   under  the  Uniform   Commercial  Code  or  comparable  law  of  any
jurisdiction).

     "Loan" means  either of the  Facility A Loans or the Facility B Loans;  and
"Loans" means, collectively, the Facility A Loans and the Facility B Loans.

     "Loan  Documents"  means,  collectively,  this  Agreement,  the Notes,  the
Warrant,  the Letters of Credit,  the  Subordination  Agreement,  the  Greenleaf
Letter Agreement,  the Collateral Documents,  and each other Instrument executed
and delivered pursuant to or in connection with any thereof.

     "Loan  Request"  means a loan  request and  certificate  duly  executed and
delivered  to  the  Agent  by  the  chief  financial,  accounting  or  executive
Authorized Officer of the Borrower, in or substantially in the form of Exhibit C
attached hereto, with such changes thereto as may be agreed upon by the Borrower
and the Agent.

     "Lockbox  Account"  means  a  blocked  depository  Lockbox  account  number
9373266339 at Fleet Bank which is subject to the provisions of the Assignment of
Lockbox Agreement.

     "Maintenance  Receivables"  means all rights to payment of the Borrower and
its  domestic  U.S.  Subsidiaries  (other than Dormant  Subsidiaries)  now owned
hereafter acquired services rendered under maintenance service agreements.

     "Materially Adverse Effect" means, in relation to any event,  occurrence or
development of whatsoever  nature  (including any adverse  determination  in any
litigation, arbitration or governmental investigation or proceeding),

          (a) a materially adverse effect on the business, Property, operations,
     prospects or  condition,  financial or  otherwise,  of the Borrower and its
     Subsidiaries, taken as a whole;



                                      -23-


          (b) a materially  adverse effect on the ability of the Borrower or any
     of its  Subsidiaries  to  perform  any of its  payment  or  other  material
     Obligations under any Loan Document to which it is a party; or

          (c) a material  impairment  of the validity or  enforceability  of any
     Loan  Document  or any  material  impairment  of the  rights,  remedies  or
     benefits available to the Agent or the Banks under any Loan Document.

     "Maturity"  means,  relative  to any Loan,  the date on which  such Loan is
stated to be due and  payable in whole or in part (in  accordance  with the Note
evidencing  such Loan,  this  Agreement or  otherwise) or such earlier date when
such Loan (or any portion  thereof)  shall be or become due and payable in whole
or in part in accordance with the terms of this  Agreement,  whether by required
prepayment, declaration, acceleration or otherwise.

     "Maximum Facility A Availability"  means, at any date of determination,  an
amount equal to the lesser of (a) the Facility A Commitment Amount, less the sum
of (i) the aggregate outstanding principal amount of Facility A Loans, plus (ii)
the  aggregate  amount of Letter of Credit  Outstandings,  or (b) the  Borrowing
Base, less the sum of (i) the aggregate outstanding principal amount of Facility
A Loans, plus (ii) the aggregate amount of Letter of Credit Outstandings.

     "Net Equity Proceeds"  means,  with respect to the issuance by the Borrower
of any  Capital  Stock,  the gross  amount of cash  consideration  payable to or
receivable  by the  Borrower  in respect of such  issuance,  less (to the extent
applicable  and  without   duplication)   reasonable   sales  and   underwriting
commissions,  investment  banking,  accounting and legal fees and disbursements,
and printing expenses and any governmental fees incurred in connection with such
issuance  and  payable  by the issuer of such  Capital  Stock.  If the  Borrower
receives any  Property  (other than cash) as part of the  consideration  for any
such issuance,  Net Equity Proceeds shall be deemed to include any cash payments
in respect of such Property when and to the extent received by the Borrower.

     "Notes" means, collectively, the Facility A Notes and the Facility B Notes.

     "Obligations" means, collectively, all of the indebtedness, obligations and
liabilities  existing on the date of this Agreement or arising from time to time
thereafter, whether direct or indirect, joint or



                                      -24-


several,  actual,  absolute or contingent,  matured or unmatured,  liquidated or
unliquidated,  secured or  unsecured,  arising by contract,  operation of law or
otherwise,  of the  Borrower  to the Agent or the Banks (a) in respect of any of
the Loans made to the  Borrower  by the Banks  pursuant to this  Agreement,  (b)
under or in respect  of any of the  Letters of Credit  issued  pursuant  to this
Agreement, or (c) under or in respect of this Agreement, the Notes or any of the
other Loan  Documents.  For all  purposes of this  Agreement  and the other Loan
Documents, the term "Obligations" shall include all Reimbursement Obligations of
the Borrower.

     "Operating  Cash  Flow"  means,  for  any  period,  the  difference  of (a)
Consolidated  EBITDA for such  period,  minus (b) the  aggregate  amount of cash
taxes actually paid by the Borrower and its Subsidiaries for such period,  minus
Capital  Expenditures of the Borrower and the Subsidiaries for such period, plus
the  amount of any  decrease  (or minus the amount of any  increase)  in Working
Capital of the  Borrower  and its  Subsidiaries  during such  period,  minus the
amount of any software  development  expenses  capitalized  on the  consolidated
balance sheet of the Borrower during such period.

     "Paid (or payment) in full" means paid (or payment) in full in cash.

     "Participant" is defined in Section 12.1.1.

     "Patent  Security  Agreements"  means,  collectively,  the Patent  Security
Agreements,  substantially  in the form of  Exhibit  H  attached  hereto,  to be
executed and delivered by the Borrower and each of its  Subsidiaries on or prior
to the  Closing  Date in favor  of the  Agent  for the  benefit  of the  Secured
Parties.

     "Percentage"  of any Bank  means,  at any time,  the  percentage  set forth
opposite such Bank's name on Schedule 2 hereto (or, if such Bank has executed an
Assignment and Acceptance Agreement,  opposite such Bank's signature on the most
recent Assignment and Acceptance Agreement then executed by it).

     "Permitted  Acquisition" means any Acquisition by the Borrower from time to
time after the Closing Date; provided, however, that:

          (a) after  giving  effect  to such  Acquisition,  all of the  Property
     acquired pursuant thereto shall be owned exclusively by the Borrower or one
     of its  direct  Subsidiaries  that,  immediately  upon  completion  of such
     Acquisition, shall have become party



                                      -25-


     hereto and shall have  complied  with the  covenants  contained  in Section
     9.1.9 hereof;

          (b)  the  Borrower   shall  have   demonstrated   to  the   reasonable
     satisfaction  of the  Agent,  based  on  historical  financial  statements,
     projections and pro-forma financial  statements,  in each case certified by
     an Authorized  Officer of the Borrower,  that all covenants,  including all
     covenants  contained in Article IX hereof,  contained herein (A) would have
     been satisfied on a pro forma basis as at the end of or for the most recent
     Reference  Period,  and (B) will be satisfied on a pro forma basis  through
     the Final  Maturity  Date of all Loans,  based on operating  and  financial
     projections   which  are   consistent   with   historical   results   which
     conservatively can be expected for the future;

          (c) the Acquisition is of a Person or business engaged in the business
     of  the  Borrower  as of  the  date  hereof,  or of a  business  reasonably
     incidental or related thereto; and

          (d) at any time any offer or  commitment is made to engage in any such
     Acquisition, at any time any agreement to engage in any such Acquisition is
     entered into, and after giving effect to any such  Acquisition,  no Default
     or Event of Default shall occur or be continuing.

     "Permitted  Capital  Stock"  means any  Capital  Stock of any  Person  with
respect  to which  such  Person  has no  obligation  to (a)  declare  or pay any
dividend (other than dividends payable in shares of Permitted Capital Stock), at
any time on or prior to December 31, 2002, (b) make any redemption,  repurchase,
retirement  or  acquisition,  whether  through a  Subsidiary  of such  Person or
otherwise,  at any time on or prior to December 31, 2002, (c) make any return of
capital to the holder  thereof at any time on or prior to December 31, 2002,  or
(d) make any other  distribution of any kind at any time on or prior to December
31, 2002.

     "Permitted Disposition" means:

          (a)  any  Sale  by the  Borrower  or any  of its  Subsidiaries  of its
     software or products in the ordinary course of its business;

          (b)  any  Sale  by the  Borrower  or any  of its  Subsidiaries  in the
     ordinary course of its business of its equipment or other tangible personal
     Property that is obsolete or no longer useful or necessary to its business;


                                      -26-


          (c)  any  Sale  by the  Borrower  or any  of its  Subsidiaries  in the
     ordinary  course  of its  business,  and in a  manner  consistent  with its
     customary   and  usual  cash   management   practices,   of  its  Permitted
     Investments; or

          (d)  the  creation  or  incurrence  by  the  Borrower  or  any  of its
     Subsidiaries of any Liens permitted by Section 9.2.3.

     "Permitted Indebtedness" means any of the following Indebtedness:

          (a) Indebtedness of the Borrower or any of its Subsidiaries in respect
     of  taxes,   assessments,   levies  or  other  governmental   charges,  and
     Indebtedness  of any such  Person in respect of  accounts  payable or other
     Indebtedness to trade creditors incurred in the ordinary course of business
     or in respect of claims against it for labor, materials or supplies, to the
     extent  that (in each case) the  payment  thereof  shall not at the time be
     required to be made in accordance with the provisions of Section 9.1.4;

          (b)  Indebtedness  of any of the  Borrower or any of its  Subsidiaries
     secured  by  Liens  of  carriers,  warehousemen,  mechanics,  landlords  or
     materialmen that constitute  Permitted Liens under clause (c) or (e) of the
     definition thereof;

          (c) Indebtedness of the Borrower or any of its Subsidiaries in respect
     of  judgments  or  awards  which  have  been in  force  for  less  than the
     applicable appeal period so long as (i) (in each case) such Person shall at
     the time in good faith be prosecuting  an appeal or proceedings  for review
     and execution thereof shall have been stayed pending such appeal or review,
     and (ii) the aggregate amount of all such  Indebtedness of the Borrower and
     its  Subsidiaries  outstanding  at any time  (determined  on a consolidated
     basis in accordance with GAAP) does not exceed $500,000;

          (d)  Indebtedness  incurred by the Borrower or any of its Subsidiaries
     in connection  with the  acquisition,  construction  or improvement by such
     Person of equipment  used or to be used in the ordinary  course of business
     of such Person;  provided,  however,  that (i) the aggregate  amount of all
     such Indebtedness of the Borrower or any of its Subsidiaries outstanding at
     any time (determined on a consolidated  basis in accordance with GAAP) does
     not exceed $1,500,000, and (ii) any Liens on such equipment



                                      -27-


     securing such Indebtedness  constitute  Permitted Liens under clause (g) of
     the definition thereof;

          (e) Contractual Obligations of the Borrower or any of its Subsidiaries
     (other than Contractual Obligations constituting  Indebtedness for Borrowed
     Money) under Instruments  (including  operating leases or subleases of real
     or personal Property,  but in any event excluding any Instruments creating,
     governing or securing  Indebtedness for Borrowed Money) entered into in the
     ordinary course of business of such Person,  and Contingent  Obligations of
     the Borrower or any of its Subsidiaries  incurred in the ordinary course of
     business of such Person in respect of any of such Contractual Obligations;

          (f) Indebtedness under or in respect of Contingent  Obligations of the
     Borrower  or any of its  Subsidiaries  in  respect  of letters of credit or
     surety or other  bonds  issued in the  ordinary  course of business of such
     Person in  connection  with Liens that  constitute  Permitted  Liens  under
     clause (c) of the definition thereof;

          (g)   Indebtedness   for  Borrowed  Money  of  the  Borrower  and  its
     Subsidiaries  that (i) is existing on the date of this Agreement and is not
     otherwise  expressly  permitted by this  Agreement,  (ii) is  identified in
     Section 8.7 of the Disclosure  Schedule and (iii) does not, with respect to
     any such item of  Indebtedness  for Borrowed  Money, at any time exceed the
     outstanding  amount of such  Indebtedness  for Borrowed  Money set forth in
     Section  8.7  of  the   Disclosure   Schedule,   minus  any  repayments  or
     prepayments,  or  repurchases or other  acquisitions,  of principal of such
     Indebtedness for Borrowed Money; and

          (h)  any   extension,   refunding,   replacement  or  renewal  of  any
     Indebtedness  referred to in paragraph (g), so long as such Indebtedness is
     not increased or secured by additional Property.

     "Permitted  Investments"  means  any of the  following  Investments  by the
Borrower or any of its Subsidiaries:

          (a)  Investments  that (i) are  owned or held by the  Borrower  or are
     outstanding  or are in effect on the date of this  Agreement,  and (ii) are
     identified in Section 8.20 of the Disclosure Schedule;

          (b) Investments in cash and Cash Equivalents;

          (c) Investments in the form of Accounts Receivable;


                                      -28-


          (d) Investments in the form of advances or prepayments to suppliers in
     the ordinary course of business; and

          (e)  Investments  in the form of loans or advances to employees in the
     ordinary course of business for travel expenses,  drawing accounts or other
     similar business-related expenses.

     "Permitted Liens" means any of the following Liens:

          (a) Liens that (i) are in existence on the date of this Agreement, and
     (ii)  are  identified  in  Section  8.15  of   the  Disclosure
     Schedule,; 

          (b) Liens to secure taxes,  assessments,  levies or other governmental
     charges imposed upon the Borrower or any of its Subsidiaries,  and Liens to
     secure claims  against the Borrower or any of its  Subsidiaries  for labor,
     materials  or  supplies,  to the extent  (in each  case)  that the  payment
     thereof shall not at the time be required to be made in accordance with the
     provisions of Section 9.l.4;

          (c)   Deposits  or  pledges  made  by  the  Borrower  or  any  of  its
     Subsidiaries in the ordinary course of its business (i) in connection with,
     or to secure payment of, workers'  compensation,  unemployment insurance or
     other  forms of  governmental  insurance  or  benefits,  (ii) to secure the
     performance of bids, tenders,  statutory  obligations,  leases or contracts
     (other  than  contracts  relating to  borrowed  money),  or (iii) to secure
     surety,  appeal,  indemnity  or  performance  bonds,  in  each  case in the
     ordinary  course of the business of such  Person,  and in each case only to
     the extent  that  payment  thereof  shall not at the time be required to be
     made in accordance with the provisions of Section 9.1.4;

          (d) Liens in respect of  judgments  or awards  against the Borrower or
     any of its  Subsidiaries  to the  extent  that  such  judgments  or  awards
     constitute  Permitted  Indebtedness  under  clause  (c) of  the  definition
     thereof;

          (e)  Liens  of  carriers,   warehousemen,   mechanics,   landlords  or
     materialmen incurred in the ordinary course of the business of the Borrower
     or any of its  Subsidiaries,  in each case,  for sums not  overdue or being
     contested  in  good  faith  by  appropriate  proceedings,   and  for  which
     appropriate  reserves  with  respect  thereto  have  been  established  and
     maintained on the  consolidated  books of the Borrower and its Subsidiaries


                                      -29-


     in accordance with GAAP to the extent required under such principles;

          (f) easements,  rights-of-way,  zoning and other similar  restrictions
     and other similar  encumbrances  or title defects which,  in the aggregate,
     are not  substantial  in  amount,  and which do not in any case  materially
     detract from the value of the Property  subject  thereto or interfere  with
     the  ordinary  conduct  of  the  business  of  the  Borrower  or any of its
     Subsidiaries;

          (g) Liens created by the Borrower or any of its Subsidiaries to secure
     the payment of the cost of equipment  acquired,  constructed or improved by
     such Person  after the date of this  Agreement  and which Liens are created
     substantially   contemporaneously   with  or  within  360  days  after  the
     acquisition,  construction or improvement of the equipment  subject thereto
     (all  Liens of the type  described  in this  clause  (g) being  hereinafter
     called "Purchase Money Liens"); provided, however, that:

               (i) any equipment subject to any such Purchase Money Lien created
          by the  Borrower or any of its  Subsidiaries  is used or to be used in
          the ordinary course of business of such Person;

               (ii) no such  Purchase  Money  Lien on any such  equipment  shall
          extend  to or cover  any  Property  of such  Person  other  than  such
          equipment; and

               (iii) the aggregate  amount of all  Indebtedness  of the Borrower
          and its  Subsidiaries  outstanding at any time and secured by all such
          Purchase Money Liens on equipment  (determined on a consolidated basis
          in accordance with GAAP) shall at no time exceed $1,500,000; and

          (h)  Extensions,  renewals  and  replacements  of Liens  described  in
     clauses (a) and (g) of this definition,  provided that each such extension,
     renewal or replacement  Lien is limited to the Property covered by the Lien
     so extended,  renewed or replaced and does not secure any Indebtedness that
     is different  from or in excess of that secured  immediately  prior to such
     extension, renewal or replacement.

     "Permitted Subordinated Seller Debt" means Seller Debt:


                                      -30-


          (a) that is not  guarantied  in any  manner by any  Subsidiary  of the
     Borrower or secured by any Property of any Subsidiary of the Borrower;

          (b)  the  terms  of  which,  including  (i) the  payment,  prepayment,
     redemption,  repurchase and other similar terms, (ii) the interest rate and
     interest and fee payment terms and (iii) the covenants,  defaults and other
     provisions, shall be acceptable in all respects to the Agent; and

          (c) that is  subordinated in right of payment and exercise of remedies
     to the prior payment in full of all the  Obligations,  and any Indebtedness
     which  refunds,  refinances  or  replaces  the  Obligations,  pursuant to a
     subordination agreement among the holder of such Indebtedness, the Borrower
     and the Agent which is acceptable in all respects to the Agent.

     "Person" means any natural person, corporation, partnership, joint venture,
association,  Governmental  Authority or any other entity,  whether acting in an
individual, fiduciary or other capacity.

     "Pledge Agreement" means the Pledge Agreement, substantially in the form of
Exhibit F attached  hereto,  to be executed and  delivered by the Borrower on or
prior to the Closing Date in favor of the Secured Parties.

     "Prime Rate" means the higher of (a) the annual rate of interest  announced
from time to time by the Agent at its head  office in San Jose,  California,  as
its "prime rate" and (b) one-half of one percent  (1/2%) above the Federal Funds
Rate.

     "Prime Rate Margin" means with respect to the principal  amount of any Loan
for any  fiscal  quarter  of the  Borrower,  the rate per  annum  determined  in
accordance  with the schedule set forth below based upon the Leverage  Ratio for
the Reference Period ending on the day immediately preceding the commencement of
the fiscal quarter immediately prior to such fiscal quarter:

================================================================================
                                                                        Prime
                             Leverage Ratio                          Rate Margin
- --------------------------------------------------------------------------------
LEVEL III     Greater than 2.25:1.00                                     2.25%
- --------------------------------------------------------------------------------
LEVEL II      Greater than 1.50:1.00, but less
              than or equal to  2.25:1.00                               1.75% 
- --------------------------------------------------------------------------------


                                      -31-


- --------------------------------------------------------------------------------
LEVEL I       Less than or equal to 1.50:1.00                            1.25%
================================================================================

provided that, notwithstanding the foregoing, during the period from the Closing
Date until the first  anniversary  of the  Closing  Date,  the Prime Rate Margin
shall be 2.25%.

     "Projections" is defined in 8.5.

     "Property"  means any  interest in any kind of  property or asset,  whether
real, personal or mixed, and whether tangible or intangible.

     "Purchasing Bank" is defined in Section 12.2.1.

     "Public  Offering"  means any public  offering by the  Borrower for its own
account of Capital Stock of the Borrower  pursuant to an effective  registration
statement on Form S-1, Form S-2 or Form S-3 under the Securities Act of 1933, as
amended.

     "Qualified  Maintenance  Receivables"  means  the  aggregate  amount of the
unpaid  portions  of  Maintenance  Receivables  (net  of any  credits,  rebates,
offsets,  holdbacks or other adjustments or commissions payable to third parties
that are adjustments to such Maintenance Receivables):

          (a) that the Borrower  reasonably  and in good faith  determines to be
     collectible;

          (b) that are  with  account  debtors  that (i) are not  Affiliates  or
     Subsidiaries of the Borrower or any of its Subsidiaries, (ii) purchased the
     services  giving rise to the relevant  Maintenance  Receivable  in an arm's
     length  transaction,  and  (iii)  are  not  insolvent  or  involved  in any
     Bankruptcy or Insolvency Proceeding;

          (c) that are not subject to any Lien other than Permitted Liens;

          (d) in which the Agent has a valid and perfected security interest;

          (e) that are not  outstanding  for more than ninety (90) days past the
     due date of the respective Maintenance Receivable;

          (f)  that do not  exceed,  from  any  single  account  debtor  and its
     Affiliates,  twenty percent (20%) of all Maintenance  Receivables  that are
     Qualified  Maintenance  Receivables  (but the  portion of such  Maintenance
     Receivables not in excess of such  percentage may be Qualified  Maintenance
     Receivables);



                                      -32-


          (g) that are payable in Dollars;

          (h) that are not Maintenance  Receivables from Government Authorities,
     unless such  Maintenance  Receivables  have been  formally  assigned to the
     Banks in accordance with Applicable Law;

          (i) that are not payable from an office  outside of the United States,
     unless such  Maintenance  Receivable are backed by a letter of credit in an
     amount  reasonably  acceptable to the Agent or by other insurance or credit
     support in form and substance reasonably satisfactory to the Agent;

          (j) that  are not due from any  account  debtor  if more  than  twenty
     percent (20%) of all Maintenance Receivables owing from such account debtor
     would not be Qualified Maintenance Receivables;

          (k) that are not customer or account debtor deposits;

          (l) that are paid directly to the Lockbox Account; and

          (m) that have not  otherwise  been  determined  by the  Agent,  in its
     reasonable   discretion,   to  be  excluded  from   Qualified   Maintenance
     Receivables, and for which the Agent shall have notified the Borrower.

     "Reference  Period"  means  each  period  of four  (4)  consecutive  fiscal
quarters of the Borrower and its  Subsidiaries,  commencing with the period June
1, 1998 through May 31, 1999.

     "Register" is defined in Section 12.2.4.

     "Reimbursement Obligations" is defined in Section 5.6.

     "Related Parties" is defined in Section 11.2.

     "Relative"  means,  in  relation  to  any  Person,   any  spouse,   parent,
grandparent,  child, grandchild, brother or sister of such Person, or the spouse
of any of the foregoing.

     "Release" means a "release," as such term is defined in CERCLA.

     "Renewal  Event" means the failure,  during any three month period,  of the
Persons  representing at least seventy  percent (70%) of Borrower's  maintenance
service customers (determined by either number or



                                      -33-


     percentage of Maintenance  Receivables)  to renew the  maintenance  service
     contracts that would expire during such three month period.

     "Required  Banks"  means,  at the time any  determination  thereof is to be
made,  (a)  Banks  having  in the  aggregate  more  than  51%  of the  aggregate
Commitments,  and (b) if all the Commitments have terminated, Banks then holding
in the aggregate more than 51% of the aggregate  outstanding principal amount of
all of the Loans.

     "Restricted Payments" means:

          (a) any payment, prepayment,  distribution,  loan, advance, Investment
     or Sale by the Borrower or by any or its Subsidiaries  which constitutes an
     Affiliate Transaction;

          (b)  any  declaration  or  payment  by the  Borrower  or by any or its
     Subsidiaries of any dividends or other  distributions on account of, or any
     payment or other distribution by the Borrower or by any of its Subsidiaries
     on account of the  purchase,  repurchase,  redemption,  retirement or other
     acquisition  for value of, any shares of Capital  Stock of the  Borrower or
     any of its Subsidiaries;

          (c) any  payment  made to retire or to obtain  the  surrender  of, any
     outstanding  warrants,  options or other  rights to  acquire  shares of any
     class of stock of the Borrower or any of its  Subsidiaries now or hereafter
     outstanding; and

          (d) any payment or  prepayment of principal  of,  premium,  if any, or
     interest on, or redemption, purchase, retirement,  defeasance, sinking fund
     or similar payment with respect to any Subordinated Indebtedness, including
     any  Indebtedness in respect of the Greenleaf Note or the Greenleaf  Bridge
     Note or any Seller Debt.

     "Sale" means any sale, conveyance, exchange, swap, trade, transfer or other
disposition of any Property.

     "SEC" means the Securities and Exchange Commission.

     "Secured Parties" means, collectively, the Agent, the Issuer and the Banks.

     "Secured  Seller Note" means the promissory  note,  dated May 7, 1998, from
the  Borrower  in  favor  of Adra  Systems,  Inc.  in the  principal  amount  of
$4,400,000.



                                      -34-


     "Securities" means any Capital Stock,  partnership interests,  voting trust
certificates,  bonds,  debentures,  notes or other evidences of Indebtedness for
Borrowed Money, secured or unsecured, convertible, subordinated or otherwise, or
in general any Instruments commonly known as "securities" or any certificates of
interest,  shares or participations in temporary or interim certificates for the
purchase or acquisition  of, or any right to subscribe to,  purchase or acquire,
any of the foregoing.

     "Security  Agreement"  means the Security  Agreement,  substantially in the
form of Exhibit H attached hereto,  to be executed and delivered by the Borrower
and its  Subsidiaries on or prior to the Closing Date in favor of the Agent, for
the benefit of the Secured Parties.

     "Security  Agreements" means,  collectively,  the Security  Agreement,  the
Patent Security Agreements, the Trademark Security Agreements and the Assignment
of Lockbox Agreement.

     "Security  Instrument"  means any  security  agreement,  chattel  mortgage,
assignment, financing or similar statement or notice, continuation statement, or
other  agreement or  Instrument,  or any amendment or supplement to any thereof,
providing for, evidencing or perfecting any Lien.

     "Seller  Debt" means  Indebtedness  of the Borrower  (whether in respect of
promissory  notes,  non-compete  covenants or otherwise)  incurred in connection
with any Permitted Acquisition.

     "Seller Security Agreement" means the Security Agreement dated as of May 7,
1998, made by the Borrower in favor of Adra Systems, Inc.

     "Seller  Warrant"  means the common stock  purchase  warrant,  dated May 7,
1998, issued by the Borrower to Adra Systems, Inc.

     "SofTech Affiliate" means the Borrower or any of its Affiliates (other than
any Subsidiaries of the Borrower).

     "Stated  Amount"  of each  Letter of Credit  means the  "Stated  Amount" as
defined therein or, if not defined therein, the face amount thereof.

     "Stated Expiry Date" is defined in clause (b) of Section 5.1.



                                      -35-


     "Subordinated Debt Documents" means, collectively,  (a) the Greenleaf Note,
(b) the Greenleaf Bridge Note and (c) each Instrument  governing,  evidencing or
securing any Subordinated Indebtedness.

     "Subordinated Indebtedness" means collectively (a) Indebtedness under or in
respect of the  Greenleaf  Note and the  Greenleaf  Bridge Note,  (b)  Permitted
Subordinated Seller Debt, and (c) any other Indebtedness designated by the Agent
and the Borrower from time to time as "Subordinated  Indebtedness"  for purposes
of this Agreement.

     "Subsidiary" means, in relation to any Person (in this paragraph called the
"parent") at any time, any corporation, partnership or other Person (a) of which
shares of Capital  Stock,  partnership  interests or other  ownership  interests
having  ordinary  voting  power to elect a majority of the board of directors or
other managers of such corporation, partnership or other Person, or representing
a majority of the equity  interests in such  corporation,  partnership  or other
Person, are at the time owned,  controlled or held,  directly or indirectly,  by
the parent, or (b) the management of which is otherwise controlled,  directly or
indirectly, by the parent.

     "Taxes" is defined in Section 3.8.

     "Total  Liabilities"  means,  at any  time,  the total  liabilities  of the
Borrower and its Subsidiaries  determined on a consolidated  basis in accordance
with GAAP.

     "Trademark Security Agreements" means, collectively, the Trademark Security
Agreements,  substantially  in the form of  Exhibit  J  attached  hereto,  to be
executed and delivered by the Borrower and each of its  Subsidiaries on or prior
to the  Closing  Date in favor of the  Agent,  for the  benefit  of the  Secured
Parties.

     "Transfer Effective Date" is defined in Section 12.2.1.

     "Transferee" is defined in Section 12.3.

     "Unused Commitment Amount" means, for any period (of one or more days), the
average  daily amount for such period by which the Facility A Commitment  Amount
(as reduced by any  permanent  reduction  pursuant  to Section  2.2) on each day
during such period exceeds the sum of (i) the aggregate  principal amount of all
Facility A Loans outstanding on each such day, plus (ii) the aggregate amount of
Letter of Credit Outstandings on each such day.



                                      -36-


     "Voting  Shares" means Capital Stock of the class or classes having general
voting  power  under  ordinary  circumstances  to elect the board of  directors,
managers  or trustees of a  corporation  (irrespective  of whether or not at the
time Capital Stock of any other class or classes shall have or might have voting
power by reason of the happening of any contingency).

     "Warrant"  means the common stock purchase  warrant,  substantially  in the
form of Exhibit N hereto,  executed and delivered by the Borrower on the Closing
Date.

     "Working  Capital"  means the excess of  Consolidated  Current  Assets over
Consolidated  Current  Liabilities,  excluding the aggregate principal amount of
all Loans.

     SECTION 1.2. Use of Defined Terms. Terms for which meanings are provided in
this  Agreement  shall,  unless  otherwise  defined  or  the  context  otherwise
requires,  have such meanings when used in the Notes,  the Disclosure  Schedule,
each of the  other  Loan  Documents  and  each  notice  or  other  communication
delivered from time to time in connection  with this Agreement or any Instrument
executed pursuant hereto.

     SECTION 1.3.  Cross-References.  Unless otherwise specified,  references in
this  Agreement or in any of the other Loan  Documents to any Article or Section
are  references to such Article or Section of this  Agreement or such other Loan
Document, as the case may be, and unless otherwise specified,  references in any
Article, Section or definition to any paragraph or clause are references to such
paragraph or clause of such Section, Article or definition.

     SECTION 1.4. Accounting and Financial  Determinations.  Where the character
or amount of any asset or  liability or item of income or expense is required to
be  determined,  or any  accounting  computation is required to be made, for the
purposes of this Agreement and the other Loan Documents,  such  determination or
calculation  shall,  to the  extent  applicable,  be  made  in  accordance  with
generally accepted accounting principles ("GAAP").  Inasmuch as the parties have
agreed to certain  financial  ratios and limitations  based upon  application of
generally  accepted  accounting  principles  now in effect,  in the event of any
change after the date hereof in generally accepted accounting principles,  which
change  materially  affects the  composition or calculation of accounts or items
used in determining the financial ratios or limitations herein, the Borrower and
the Agent shall cause such ratios or limitations to be appropriately modified so
as to  eliminate  or  minimize,  to the extent  practicable,  the effect of such
changes.



                                      -37-


     SECTION 1.5. General  Provisions  Relating to Definitions.  Terms for which
meanings are defined in this  Agreement  shall apply equally to the singular and
plural forms of the terms defined. Whenever the context may require, any pronoun
shall include the corresponding  masculine,  feminine and neuter forms. The term
"including" means including,  without limiting the generality of any description
preceding  such  term.  Each  reference  herein to any  Person  shall  include a
reference to such Person's successors and assigns.  References to any Instrument
defined in this Agreement refer to such Instrument as originally executed or, if
subsequently  amended  or  supplemented  from  time to time,  as so  amended  or
supplemented and in effect at the relevant time of reference thereto.


                                   ARTICLE II

                                   COMMITMENTS

     SECTION  2.1.  Commitments.  Subject  to the terms and  conditions  of this
Agreement (including Article VI):

          (a) each Bank severally and for itself alone agrees that it will, from
     time to time on any Business Day occurring during the period  commencing on
     the date hereof and  continuing  to and including the Facility A Commitment
     Termination  Date,  make loans  (relative  to each Bank,  its  "Facility  A
     Loans") to the Borrower  equal to such Bank's  Percentage  of the aggregate
     principal amount of the Facility A Loans requested by the Borrower pursuant
     to Section  3.1;  provided,  however,  that no Bank shall be  permitted  or
     required to make any Facility A Loan if the amount of such  Facility A Loan
     shall exceed the Maximum Facility A Availability then in effect;

          (b) the Issuer agrees that it will,  from time to time on any Business
     Day  occurring  during  the  period  commencing  on the  Closing  Date  and
     continuing  to (but not  including)  the Facility A Commitment  Termination
     Date,  issue or extend Letters of Credit for the account of the Borrower or
     any of its  Subsidiaries,  all in accordance with the provisions of Article
     V;  provided,  however,  that  neither  the  Issuer  nor any Bank  shall be
     permitted  or  required to issue or extend,  in the case of the Issuer,  or
     participate  in the issuance or  extension  of, in the case of such Bank, a
     Letter of Credit if the face amount of such Letter of Credit  shall  exceed
     either (i) the Maximum Facility A Availability or (ii) the Letter of Credit
     Availability then in effect; and



                                      -38-


          (c) each Bank  severally and for itself alone agrees that it will make
     a loan  (relative to each Bank,  its  "Facility B Loan") to the Borrower on
     the initial Drawdown Date hereunder equal to such Bank's  Percentage of the
     aggregate  principal  amount  of the  Facility  B  Loans  requested  by the
     Borrower  pursuant to Section 3.1. The  aggregate  amount of the Facility B
     Loans  requested  by the  Borrower  or made  by the  Banks  on the  initial
     Drawdown Date will not exceed $6,000,000. The Facility B Commitments of the
     Banks will terminate immediately after the fundings of the Facility B Loans
     on the initial Drawdown Date.

     SECTION 2.2. Facility A Commitment Amount.  The aggregate  principal amount
("Facility A Commitment  Amount") of the Facility A Commitments of all the Banks
on any date on or prior to the Facility A Commitment  Termination  Date shall be
$3,000,000.  The Facility A Commitment  shall in any event terminate in full and
the  Facility A  Commitment  Amount  shall be reduced to zero on the  Facility A
Commitment  Termination Date. The Facility A Commitment Amount from time to time
in effect shall be subject to  permanent  reduction,  automatically  and without
further action,  by the aggregate  principal amount of each voluntary  permanent
reduction of the Facility A Commitment  Amount made by the Borrower from time to
time after the date hereof; provided, however, that

          (a) each such permanent  reduction of the Facility A Commitment Amount
     shall  require at least three (3) Business  Days' prior notice to the Agent
     and shall be permanent,  and any partial  reduction of such amount shall be
     in a minimum  amount of $500,000 or in an integral  multiple of $100,000 in
     excess thereof, and

          (b) no such  permanent  reduction of the Facility A Commitment  Amount
     may be made by the Borrower if, after giving effect to such reduction,  the
     Facility A  Commitment  Amount  would be reduced to an amount which is less
     than the sum of the aggregate principal amount of all Facility A Loans then
     outstanding  and the aggregate  amount of Letter of Credit  Outstandings at
     such time.

     SECTION 2.3 Commitments  Several.  The failure of any Bank to make any Loan
or any other Credit Extension  hereunder shall not relieve any other Bank of its
obligation  (if any) to make a Loan or any other Credit  Extension,  but no Bank
shall be  responsible  for the failure of any other Bank to make a Loan or other
Credit Extension required to be made by such other Bank.



                                      -39-


                                   ARTICLE III

                                 LOANS AND NOTES

     SECTION  3.1.  Borrowing  Procedures.  Loans  shall be made by the Banks in
accordance with this Section 3.1.

     SECTION 3.1.1.  Requests for  Borrowing.  By delivering to the Agent a Loan
Request on or before 11:00 a.m., San Jose time, the Borrower may

          (a) from time to time request,  on not less than one (1) nor more than
     five (5) Business Days' notice for Prime Rate Loans (or not less than three
     (3) nor more than five (5)  Business  Days' notice for  Eurodollar  Loans),
     that a  Facility  A Loan  be  made  by the  Banks  in a  minimum  aggregate
     principal  amount of  $100,000,  or any  integral  multiple  of $100,000 in
     excess  thereof,  on the  Drawdown  Date  (which  must be a  Business  Day)
     specified in such Loan Request, and

          (b) from time to time request,  on not less than one (1) nor more than
     five (5) Business Days' notice for Prime Rate Loans (or not less than three
     (3) nor more than five (5)  Business  Days' notice for  Eurodollar  Loans),
     that a  Facility  B Loan  be  made  by the  Banks  in a  minimum  aggregate
     principal  amount of  $100,000,  or any  integral  multiple  of $100,000 in
     excess thereof, on the initial Drawdown Date for Loan hereunder.

The  Agent  shall  promptly  notify  the Banks of the  receipt  of any such Loan
Request.  Subject to the terms and  conditions of this  Agreement,  on or before
3:00 p.m.,  San Jose time, on the Drawdown  Date  specified in the Loan Request,
each Bank shall  provide the Agent with funds in an amount  equal to such Bank's
Percentage of the  requested  Loans,  by  transferring  same day or  immediately
available  funds to such account as the Agent shall specify from time to time by
notice to the Banks.  The proceeds of each Borrowing  shall be made available by
the Agent to the Borrower on the Drawdown Date  specified in the Loan Request by
wire transferring such funds in such amount or causing such funds in such amount
to be wire transferred to such account of the Borrower,  or to such designees of
the  Borrower,  as shall be  designated by the Borrower to the Agent in the Loan
Request  therefor.  Each request for Loans made  pursuant to this Section  3.1.1
shall  constitute  the  representation  and warranty of the Borrower made to the
Agent and the Banks that all of the



                                      -40-


applicable conditions contained in Article VII will, after giving effect to such
Loans, be satisfied and the making available of such Loans to the Borrower shall
be subject to the satisfaction of the applicable conditions of Article VII.

     SECTION  3.1.2.  Funding  Reliance  for Loans.  With  respect to any Loans,
unless the Agent  shall have been  notified  in writing by any Bank prior to the
date of such Loan at the Agent's address specified pursuant to Section 13.2 that
such Bank does not intend to make  available  to the Agent all or any portion of
such Bank's  Percentage  of the Loans to be made by such Bank on such date,  the
Agent may (but shall not be  obligated  to) assume  that such Bank has made such
amount available to the Agent on that date, and, in reliance on such assumption,
the Agent may make available to the Borrower a corresponding amount. If any such
amount  referred  to in the  preceding  sentence of this  Section  3.1.2 is made
available by such Bank to the Agent on a date after the date of such Loan,  such
Bank shall pay to the Agent (for its account) on demand  interest on such amount
at a rate of interest  equal to, for the first three Business Days following the
date on which the Agent made such amounts  available to the Borrower,  the daily
average  Federal  Funds Rate plus 1/2% and,  thereafter,  at the Prime Rate plus
1-1/2%.  A  statement  of the Agent  submitted  to any Bank with  respect to any
amounts  owing under this Section  3.1.2 shall be  conclusive  in the absence of
manifest  error.  If such amount is not in fact made  available  to the Agent by
such Bank  within  three  Business  Days after the date of such Loan,  the Agent
shall be entitled to recover such amount,  with interest thereon at the rate per
annum then applicable to the Loans, upon demand,  from the Bank. Nothing in this
Section 3.1.2 shall be deemed to relieve any Bank from its obligation to fulfill
its  Commitments  hereunder or to prejudice any rights which the Borrower or the
Agent  may have  against  any  Bank as a  result  of any  default  by that  Bank
hereunder.

     SECTION 3.2. Notes.

          (a) All  Facility A Loans made by each Bank  shall be  evidenced  by a
     promissory  note of the Borrower,  dated as of the Closing Date,  and in or
     substantially  in the  form of  Exhibit  A  attached  hereto  (as  amended,
     endorsed,  replaced or otherwise  modified  from time to time,  such Bank's
     "Facility  A Note"),  payable  to the  order of such Bank in a face  amount
     equal to such Bank's Percentage of the Facility A Commitment Amount.

          (b) All  Facility B Loans made by each Bank  shall be  evidenced  by a
     promissory  note of the Borrower,  dated as of the 



                                      -41-


     Closing  Date,  and in or  substantially  in the form of Exhibit B attached
     hereto (as amended,  endorsed,  replaced or otherwise modified from time to
     time, such Bank's "Facility B Note"),  payable to the order of such Bank in
     a face amount equal to such Bank's  Percentage of the Facility B Commitment
     Amount.

The Borrower  hereby  irrevocably  authorizes  each Bank to make (or cause to be
made)  appropriate  notations on the grid  attached to such Bank's Note (or on a
continuation  of such grid  attached to any such Note and made a part  thereof),
which notations,  if made, shall evidence,  among other things, the date of, the
outstanding  principal of and payments on the Loans evidenced thereby.  Any such
notations on any such grid  indicating the outstanding  principal  amount of the
Loans  evidenced  thereby  shall  be  rebuttable  presumptive  evidence  of  the
principal  amount  thereof owing and unpaid,  but the failure to record any such
information  on such grid  shall not,  however,  limit or  otherwise  affect the
Obligations  of the Borrower  hereunder or under such Notes to make  payments of
principal of or interest on the Loans when due.

     SECTION 3.3. Principal Payments. Repayments and prepayments of principal of
the Loans shall be made as follows in accordance with this Section 3.3:

     SECTION 3.3.1. Repayments. The Borrower promises to make payment in full of
all of the unpaid principal of each Loan at the final Maturity  thereof.  All of
the  Obligations  evidenced by each Bank's  Facility A Note shall, if not sooner
paid,  be in any event due and  payable in full on the Final  Maturity  Date for
Facility A Loans.  All of the  Obligations  evidenced by each Bank's  Facility B
Note shall,  if not sooner paid,  be in any event due and payable in full on the
Final Maturity Date for Facility B Loans.

     SECTION 3.3.2. Facility A Loan Prepayments.

          (a) Voluntary  Prepayment.  The Borrower may, from time to time on any
     Business  Day  (without  premium or  penalty,  except as may be required by
     Section 4.8), make a voluntary prepayment, in whole or in part, of the then
     aggregate outstanding  principal amount of all Facility A Loans;  provided,
     however, that

               (i) all such voluntary prepayments shall require at least one (1)
          and  no  more  than  five  (5)  Business  Days'  prior  notice  as  to
          prepayments of Prime Rate Loans,  and at least three (and no more than
          five) Business Days' prior notice as



                                      -42-


          to prepayments of Eurodollar  Loans,  in each case to the Agent (which
          will promptly notify the Banks thereof); and

               (ii) all such voluntary prepayments in part shall be in a minimum
          aggregate  principal amount of $100,000 or in any integral multiple of
          $100,000 in excess thereof; and

          (b) Each  prepayment  of any  Facility A Loans made  pursuant  to this
     Section  3.3.2  shall be  without  premium  or  penalty,  except  as may be
     required by Section 4.8. Subject always to the terms and conditions hereof,
     the Borrower shall be entitled to reborrow all or any part of the principal
     of the  Facility  A Loans  which  shall be  repaid  or  prepaid.  Voluntary
     prepayments  of any  Eurodollar  Loans pursuant to subclause (i) of Section
     3.3.2(a) shall only be made at the end of the Interest  Periods  applicable
     thereto, unless all losses and expenses referred to in Section 4.8 shall be
     paid by the Borrower to the Agent concurrently with such prepayments.

          (c) Any partial payment of the Obligations of the Borrower under or in
     respect of any Facility A Loan shall be applied:  (i) first, to the payment
     of all interest due and payable on principal of such Facility A Loan at the
     time of such  partial  payment;  (ii) then,  to the payment of all (if any)
     other  amounts  (except  principal)  due and payable  under the  applicable
     Facility  A Note at such time;  and (iii)  finally,  to the  payment of the
     principal of the applicable Facility A Note due and payable at such time.

     SECTION 3.3.3. Facility B Loan Prepayments and Repayments.

          (a) The Borrower:

               (i) Voluntary Prepayments. May, from time to time on any Business
          Day (without premium or penalty,  except as may be required by Section
          4.8),  make a voluntary  prepayment,  in whole or in part, of the then
          aggregate  outstanding  principal  amount  of the  Facility  B  Loans;
          provided, however, that

                    (A) all such  voluntary  prepayments  shall require at least
               one (1) and no more than five (5) Business  Days' prior notice as
               to  prepayments  of Prime Rate Loans,  and at least three (and no
               more than five)  Business Days' prior notice as to prepayments of
               Eurodollar  Loans, in each case to the 


                                      -43-


               Agent (which will promptly notify the Banks thereof); and

                    (B) all such  voluntary  prepayments  in part  shall be in a
               minimum aggregate principal amount of $100,000 or in any integral
               multiple of $100,000 in excess thereof; and

               (ii)  Certain  Mandatory  Repayments.  Shall  pay  the  aggregate
          principal  amount of all Facility B Loans in sixteen (16)  consecutive
          equal quarterly installments, one such installment due on the last day
          of each calendar quarter,  commencing on August 31, 1998, with a final
          payment in the remaining  principal  amount of all Facility B Loans on
          the Final Maturity Date for Facility B Loans.  The principal amount of
          all Facility B Loans  payable on any  quarterly  payment date shall be
          referred to as a "Facility B Installment."

               (iii) Net Equity Proceeds.  Shall prepay the outstanding Facility
          B Loans  with the  entire  amount of Net  Equity  Proceeds  (up to the
          aggregate  outstanding  principal of Facility B Loans) received by the
          Borrower  from any Public  Offering,  immediately  upon receipt by the
          Borrower of such Net Equity Proceeds.

               (iv) Excess Cash Flow.  Shall,  within 45 days of the last day of
          each calendar  quarter,  beginning  September 30, 1998,  apply seventy
          percent  (70%) of Excess Cash Flow of the preceding  calendar  quarter
          towards prepayment of the outstanding Facility B Loans.

          (b) Each repayment or prepayment of the Facility B Loans made pursuant
     to clause (a) of Section  3.3.3 shall be without  premium or penalty.  Each
     voluntary prepayment of the Facility B Loans made pursuant to subclause (i)
     of Section 3.3.3(a), and each mandatory prepayment of Facility B Loans with
     Net Equity Proceeds or out of Excess Cash Flow pursuant to subclauses (iii)
     or (iv) of Section  3.3.3(a),  shall be applied towards the payment of each
     of the Facility B  Installments  in the inverse order of the respective due
     dates of such Facility B  Installments.  The Borrower shall not be entitled
     to reborrow all or any part of the  principal of the Facility B Loans which
     shall be repaid or prepaid at any time.


                                      -44-


          Voluntary  prepayments of any  Eurodollar  Loans pursuant to subclause
     (i) of  Section  3.3.3(a)  shall  only be  made at the end of the  Interest
     Periods applicable  thereto,  unless all losses and expenses referred to in
     Section 4.8 shall be paid by the  Borrower to the Agent  concurrently  with
     such prepayments.

          (c) Any partial payment of the Obligations of the Borrower under or in
     respect of any Facility B Note shall be applied:  (i) first, to the payment
     of all of the interest due and payable on principal of such Facility B Note
     at the time of such partial  payment;  (ii) then, to the payment of all (if
     any) other amounts (except principal) due and payable under such Facility B
     Note at such time;  and (iii)  finally,  to the payment of the principal of
     such  Facility  B Note due and  payable  at such  time in  accordance  with
     paragraph (b).


     SECTION 3.3.4. Certain Mandatory  Prepayments.  The Borrower shall, on each
Business Day when the sum of (a) the then aggregate outstanding principal amount
of Facility A Loans,  plus (b) the then  outstanding  amount of Letter of Credit
Outstandings,  exceeds the  Borrowing  Base,  pay to the Agent such excess,  for
application as follows:

     (i) to Facility A Loans; and

     (ii) as cash collateral for Letter of Credit Outstandings.

     SECTION  3.4.  Interest  Payments.  The  Borrower  shall make  payments  of
interest in accordance with this Section 3.4 as follows:

     SECTION  3.4.1.   Interest  Rates.  The  Borrower  hereby   absolutely  and
unconditionally  promises to pay interest on the unpaid principal amount of each
Loan for the period  commencing on the date of such Loan until such Loan is paid
in full, as follows:

          (a) with respect to Facility A Loans:

                    (i) on any portion of each Facility A Loan that  constitutes
               a Prime  Rate Loan,  at a rate per annum  equal to the sum of the
               Prime  Rate from  time to time in  effect,  plus the  Prime  Rate
               Margin in effect at such time; and

                    (ii) on any portion of each Facility A Loan that constitutes
               a Eurodollar  Loan,  at a rate per annum equal to the  Eurodollar
               Rate (Reserve  Adjusted)  applicable to each Interest  Period for
               such  Eurodollar  Loan, plus the Eurodollar Rate Margin in effect
               at such time; and


                                  -45-


          (b) with respect to Facility B Loans:

               (i) on any  portion of each  Facility B Loan that  constitutes  a
          Prime  Rate  Loan,  at a rate per annum  equal to the sum of the Prime
          Rate from time to time in effect, plus the Prime Rate Margin in effect
          at such time;

               (ii) on any portion of each  Facility B Loan that  constitutes  a
          Eurodollar  Loan,  at a rate per annum  equal to the  Eurodollar  Rate
          (Reserve  Adjusted)  applicable  to  each  Interest  Period  for  such
          Eurodollar  Loan,  plus the  Eurodollar  Rate Margin in effect at such
          time;

     provided,  that in no event  shall the rate of  interest on any Loan exceed
the maximum rate permitted by Applicable Law.

     SECTION 3.4.2. Interest on Overdue Amounts. The Borrower shall pay interest

          (a) on any overdue  principal of any Loan, from the date on which such
     principal shall have first become due and payable to the date on which such
     principal shall be paid to the Agent (whether before or after judgment), at
     a rate per annum  that is at all times  equal to the sum of the Prime  Rate
     from time to time in effect, plus five percent (5%); and

          (b) to the maximum extent  permitted by Applicable Law, on any overdue
     interest,  fees or other sums (other than principal)  owing to the Agent or
     any Bank, from the fourth Business Day after such overdue amount shall have
     first become due and payable to the date on which such amount shall be paid
     to the Agent (whether before or after  judgment),  at a rate per annum that
     is at all  times  equal to the sum of the  Prime  Rate from time to time in
     effect, plus five percent (5%).

Interest accrued pursuant to this Section 3.4.2 on any overdue  principal of any
of the Loans,  and, to the maximum  extent  permitted by Applicable  Law, on any
overdue  interest,  fees or other sums, shall be payable upon demand and, in any
event, on the last Business Day of each month.

     SECTION  3.4.3.  Payment  Dates.  Interest  accrued  on each Loan  shall be
payable, without duplication:

          (a) on the Maturity of such Loan;


                                      -46-


          (b) with  respect to the  outstanding  principal  amount of each Prime
     Rate Loan, on the last Business Day of each month;

          (c) with respect to the outstanding principal amount of all Eurodollar
     Loans,  on the last day of each  applicable  Interest  Period (and, if such
     Interest  Period  shall  exceed one month,  on the last day of each monthly
     period occurring during such Interest Period);

          (d) with respect to that portion of the outstanding  principal  amount
     of Loans converted into Prime Rate Loans or Eurodollar  Loans on a day when
     interest  would not otherwise  have been payable  pursuant to clause (b) or
     (c), the date of such conversion; and

          (e) with  respect to any  portion  of any Loans  prepaid  pursuant  to
     Section 3.3.2 or Section 3.3.3, on the date of such prepayment.


     SECTION 3.5. The Borrowing  Base.  The  Borrowing  Base shall be determined
monthly by the Agent by reference to the Borrowing Base Report  delivered to the
Agent and the other  Banks  pursuant  to  Section  7.1.4 or  subclause  (iii) of
Section 9.1.1(c) hereof,  and to such other information as shall be available to
the Agent.

     SECTION 3.6. Fees.

     SECTION 3.6.l.  Closing Fee. The Borrower  shall pay to the Agent,  for the
pro rata  accounts of the Banks in  accordance  with their  Percentages,  on the
Closing Date, a non-refundable closing fee ("Closing Fee") in an amount equal to
$90,000.

     SECTION 3.6.2.  Commitment  Fees. The Borrower shall pay to the Agent,  for
the pro rata accounts of each Bank,  fees  ("Commitment  Fees") on the amount of
each Bank's allocable  portion of the Unused Commitment Amount from time to time
in effect  during the  period  commencing  on the date  hereof and ending on the
Final  Maturity  Date of the  Facility  A Loans.  The  Commitment  Fees shall be
payable by the  Borrower to the Agent for each  calendar  month ending after the
date hereof and (a) shall be computed on the Unused  Commitment Amount in effect
on each day during each calendar month at the annual rate equal to 0.5%, and (b)
shall be payable in arrears on the last  Business Day of each quarter and on the
Final Maturity Date of the Facility A Loans, it being understood that Commitment
Fees payable in respect of the



                                      -47-


Facility A Commitment  Amount shall cease to accrue upon the  termination of the
Facility A Commitment.

     SECTION 3.6.3.  Cancellation  Fee. The Borrower shall pay to the Agent, for
the pro rata account of the Banks,  on the date on which all the Obligations are
paid in full and all the  Commitments  are terminated  (but only if such date is
prior to the third  anniversary of the date hereof),  an early  termination  fee
("Cancellation  Fee") in an amount  equal to one percent  (1%) of the sum of (a)
the outstanding principal amount of Facility B Loans at such date (before giving
effect  to any  payments  on  such  date),  plus  (b)  the  greater  of (i)  the
outstanding  principal  amount of Facility A Loans at such date  (before  giving
effect  to any  payments  on such  date),  plus the  aggregate  Letter of Credit
Outstandings at such date, or (ii) the aggregate  Facility A Commitments at such
date (before giving effect to any Commitment  reductions or terminations at such
date.)

     SECTION 3.7. Making of Payments; Computations; etc.

     SECTION  3.7.1.  Making of  Payments.  All  payments  of  principal  of and
interest on the Notes, and all payments of Fees and other sums payable under the
Loan  Documents,  shall be made by the  Borrower  to the  Agent  in  immediately
available  funds at its Domestic Office not later than 1:00 p.m., San Jose time,
on the date due, and funds received after that hour shall be deemed to have been
received  by the Agent on the next  following  Business  Day.  The  Agent  shall
promptly remit to each Bank its share (if any) of all such payments  received in
collected  funds by the Agent.  All payments  under  Sections 4.5, 4.8, 13.3 and
13.4 shall be made by the Borrower directly to the Bank entitled  thereto.  Each
payment of principal shall be applied to such Loans as the Borrower shall direct
by notice to the Agent on or before the date of  payment,  or, in the absence of
such notice,  as the Agent shall determine in its discretion.  Concurrently with
its  remittance  to any Bank of its share of any such  payment,  the Agent shall
advise such Bank as to the application of such payment.

     SECTION 3.7.2. Setoff. The Borrower agrees that, regardless of the adequacy
of any Collateral,  the Agent and each Bank shall continue to have all rights of
set-off and bankers' liens provided by Applicable Law, and, in addition thereto,
the  Borrower  further  agrees  that,  if at any  time any  amount  owing by the
Borrower under this Agreement or the Notes is then due to the Agent or any Bank,
the Agent or such Bank may, regardless of the adequacy of any Collateral,  apply
to the payment of such amount any and all balances,  credits, deposits, accounts
or moneys of the Borrower then or thereafter deposited with or held by


                                      -48-


such Bank and will promptly  notify the Borrower (it being  understood  that the
failure to give any such notice  shall not affect the rights of the Agent or the
Banks hereunder).

     SECTION  3.7.3.  Due Date  Extension.  If any  payment of  principal  of or
interest on any of the Notes,  or any payment of any Fees or other sums  payable
under any of the Loan Documents, falls due on a day which is not a Business Day,
then such due date shall be extended to the next following Business Day (unless,
in the case of interest due on the principal amount of any Eurodollar Loan, such
next following  Business Day is the first day of a calendar month, in which case
such due date shall be the immediately  preceding  Business Day), and additional
interest and Commitment  Fees shall accrue and be payable for the period of such
extension.

     SECTION  3.7.4.  Notices  of Changes in Prime  Rate;  Notice of  Eurodollar
Rates. Changes in the rate of interest on any Prime Rate Loans shall take effect
simultaneously  with each change in the Prime Rate.  The Agent shall give notice
promptly  to the  Borrower  and the  Banks of  changes  in the Prime  Rate.  The
applicable  Eurodollar  Rate for each Interest Period shall be determined by the
Agent,  and notice  thereof shall be given by the Agent promptly to the Borrower
and  each  Bank.  Each  determination  of the  Prime  Rate  and  the  applicable
Eurodollar  Rate by the Agent shall be  conclusive  and binding upon the parties
hereto,  in the absence of manifest error. The Agent shall, upon written request
of the  Borrower or any Bank,  deliver to the  Borrower or such Bank a statement
showing in reasonable  detail the computations  used by the Agent in determining
any applicable Eurodollar Rate hereunder.

     SECTION 3.7.5. Computations. Interest and Commitment Fees shall be computed
based on the actual number of days elapsed and a year of 360 days.

     SECTION 3.7.6. Recordkeeping.  Each Bank shall record in its records, or at
its option on the grid  attached  to each of its  Notes,  the date and amount of
each of the Loans and other Credit  Extensions made by such Bank, each repayment
and prepayment  thereof and, in the case of each Eurodollar  Loan, the principal
amount  thereof and the dates on which each Interest  Period for such Loan shall
begin and end.  The  aggregate  unpaid  principal  amount so  recorded  shall be
rebuttable presumptive evidence of the principal amount owing and unpaid on such
Note.  The failure to so record any such amount or any error in so recording any
such amount shall not, however, limit or otherwise affect the obligations of the
Borrower hereunder or under any Note to repay the


                                      -49-


principal amount of the Loans or other Credit Extensions  evidenced by such Note
together with all interest accruing thereon.

     SECTION 3.8. Taxes.  All payments of principal of and interest on the Notes
and of all Fees and other sums payable  hereunder or under any of the other Loan
Documents shall be made free and clear of and without  deduction for any present
or future income, excise, stamp or franchise taxes or other taxes, fees, duties,
withholdings  or charges of any nature  whatsoever  imposed by any  Governmental
Authority,  but excluding  franchise  taxes imposed on the Agent or any Bank and
taxes  imposed on the Agent or any Bank  measured by such Person's net income or
receipts  imposed by the  jurisdiction  where such  Person's  principal  lending
office  is  located  (all  non-excluded  items  being  called  "Taxes").  If any
withholding or deduction from any such payment to be made hereunder or under any
of the other Loan  Documents is required in respect of any Taxes pursuant to any
Applicable Law, then the Borrower will:

          (a) pay  directly  to the  relevant  Governmental  Authority  the full
     amount required to be so withheld or deducted;

          (b) promptly  forward to the Agent and each  affected Bank an official
     receipt or other  documentation  satisfactory to the Agent  evidencing that
     the Borrower has made such payment to such Governmental Authority; and

          (c) pay to the Agent  such  additional  amounts  as are  necessary  to
     ensure that the net amount  actually  received by each  affected  Bank will
     equal the full amount such Bank would have received had no such withholding
     or deduction been required.

     Moreover,  if any Taxes are directly asserted against the Agent or any Bank
with  respect to any  payment  received by the Agent or such Bank  hereunder  or
under any of the other Loan Documents, the Agent or such Bank may pay such Taxes
and the  Borrower  will  promptly pay such  additional  amounts  (including  any
penalty,  interest  or expense)  as are  necessary  in order that the net amount
received  by the Agent or such Bank after the  payment of such Taxes  (including
any Taxes on such  additional  amount)  shall equal the amount the Agent or such
Bank would have received had such Taxes not been asserted.

     If the  Borrower  fails  to  pay  any  Taxes  when  due to the  appropriate
Governmental  Authority  or fails to remit to the  Agent  when due any  payments
required  by  this  Section  3.8 or any  required  receipts  or  other  required
documentary evidence, the Borrower shall indemnify the Agent


                                      -50-


and each of the Banks for any incremental Taxes,  interest or penalties that may
become  payable by the Agent or any of the Banks as a result of any such failure
and shall  promptly  pay to the Agent any amounts not paid when due to the Agent
as required by this Section 3.8.

     SECTION 3.9. Use of Proceeds.  The Borrower  covenants  and agrees that the
entire  proceeds of all Loans and other Credit  Extensions  made pursuant hereto
will be used and applied by the  Borrower as  follows:  (a) with  respect to the
Facility A Loans (including Letters of Credit) working capital and other general
corporate purposes not prohibited by this Agreement, and (b) with respect to the
Facility B Loans,  to (i) the payment of the Secured  Seller Note and (ii) other
general corporate purposes not prohibited by this Agreement.


                                   ARTICLE IV

                                 FUNDING OPTIONS


     SECTION 4.1. Pricing of Each Loan. The outstanding principal amount of each
Loan made by each Bank may be allocated  among  different  types (as hereinafter
defined) of Loans selected by the Borrower from time to time in accordance  with
Sections  3.1,  4.2 and 4.3.  Each Loan  shall be either a Prime  Rate Loan or a
Eurodollar  Loan (each a "type" of Loan),  as the Borrower  shall specify in the
initial notice of borrowing  delivered by the Borrower  pursuant to Section 3.1,
or in any  Continuation/Conversion  Notice delivered by the Borrower pursuant to
Section 4.2 or 4.3. All Prime Rate Loans,  and all  Eurodollar  Loans having the
same Interest Period, may sometimes be referred to as a "Group" of Loans.

     SECTION 4.2.  Conversion  Procedures.  Subject to the provisions of Section
4.4, the Borrower may convert all or any part of any outstanding  Group of Loans
into   a   Group   of   Loans   of   a   different    type   by   delivering   a
Continuation/Conversion  Notice to the  Agent not later  than (a) in the case of
conversion  into a Prime Rate Loan,  1:00 p.m.,  San Jose time,  on the proposed
date of such  conversion,  and (b) in the case of a conversion into a Eurodollar
Loan,  1:00 p.m.,  San Jose time,  at least three (3) Business Days prior to the
proposed date of such  conversion.  Each such notice shall be  irrevocable  upon
receipt by the Agent and shall  specify the date and amount of such  conversion,
the Group of Loans (or portion thereof) to be so converted,  the type of Loan to
be converted into and, in the case of a conversion  into a Eurodollar  Loan, the
initial Interest Period  therefor;  provided,  however,  that no Eurodollar Loan
shall be converted  on any day other than the last day of its  Interest


                                      -51-


Period.  Promptly upon receipt of such notice,  the Agent shall advise each Bank
thereof.  Subject to the  provisions  of this Section 4.2 and Section 4.4,  each
Loan shall be so converted on the requested date of conversion.

     SECTION 4.3. Continuation Procedures.  Subject to the provisions of Section
4.4,  the Borrower  may  continue  all or any part of any  outstanding  Group of
Eurodollar  Loans  for  an  additional   Interest  Period  commencing  upon  the
conclusion  of the Interest  Period then in effect for such Group of  Eurodollar
Loans,  by  delivering a  Continuation/Conversion  Notice to the Agent not later
than 1:00 p.m., San Jose time, at least three (3) Business Days prior to the end
of such then-current Interest Period. Each such notice shall be irrevocable upon
receipt by the Agent and shall specify the amount to be so  continued,  the date
of such  continuation  and the Interest Period therefor that is to commence upon
the termination of the then-current  Interest  Period.  Promptly upon receipt of
such notice, the Agent shall advise each Bank thereof.

     SECTION  4.4.   Limitations  on  Interest   Periods  and  Continuation  and
Conversion  Elections.  The  Borrower's  rights under  Sections 3.1, 4.2 and 4.3
shall be subject to the following limitations.

     SECTION 4.4.1. Interest Periods. Each Interest Period for a Eurodollar Loan
shall commence on the date the Loan is made, if applicable,  or on the date such
Loan is converted from a Prime Rate Loan, or, in the case of a continuation,  on
the expiration of the immediately  preceding Interest Period for such Eurodollar
Loan,  and  shall  end on the  date  which  is one,  two,  three  or six  months
thereafter,  as the  Borrower  may  specify in the related  notice of  borrowing
pursuant to Section 3.1, or in any  Continuation/Conversion  Notice  pursuant to
Section 4.2 or 4.3; provided, however, that:

          (a) each Interest  Period for a Eurodollar  Loan that would  otherwise
     end on a day  which is not a  Business  Day  shall  end on the  immediately
     succeeding Business Day (unless such immediately succeeding Business Day is
     the first  Business Day of a calendar  month,  in which case such  Interest
     Period shall end on the immediately preceding Business Day);

          (b) the Borrower may not select any Interest  Period for any principal
     of any Loan which would end after the Maturity of such principal; and

          (c) absent the timely  selection of a new  Interest  Period for a then
     outstanding Eurodollar Loan, or any part thereof, such


                                      -52-


     Eurodollar Loan or such part, as the case may be, shall,  immediately  upon
     the expiration of such Interest Period,  automatically  and without further
     action, be converted into a Prime Rate Loan.

     SECTION  4.4.2.   Conditions  Precedent.  No  portion  of  the  outstanding
principal amount of any Loan may be continued as, or converted into, one or more
Eurodollar  Loans unless,  on and as of the requested  date of  continuation  or
conversion,  as the case may be, all of the  conditions  precedent  set forth in
Section 7.2 have been satisfied.

     SECTION 4.4.3. Other Limitations. At all times:

          (a) the aggregate  principal  amount of each Group of Eurodollar Loans
     shall be in a minimum  amount of  $100,000  or in an  integral  multiple of
     $100,000 in excess thereof; and

          (b) the total number of  Eurodollar  Loans in effect at any time shall
     not exceed six (6).

     SECTION 4.5. Increased Costs.

          (a) If (i)  Regulation D of the F.R.S.  Board,  or (ii) after the date
     hereof, the adoption of any Applicable Law, or any change therein or in any
     existing   Applicable  Law,  or  any  change  in  the   interpretation   or
     administration  thereof  by any  Governmental  Authority  charged  with the
     interpretation or administration thereof, or compliance by any Bank (or any
     Eurodollar  Office of such Bank) with any request or directive  (whether or
     not having the force of law) of any such Governmental Authority:

               (A)  shall  subject  any Bank (or any  Eurodollar  Office of such
          Bank) to any tax, duty or other charge with respect to the  Eurodollar
          Loans, its Notes or its obligation to make Eurodollar Loans available,
          or shall  change the basis of  taxation of payments to any Bank of the
          principal of or interest on its Eurodollar  Loans or any other amounts
          due under this  Agreement  in respect of its  Eurodollar  Loans or its
          obligation to make Eurodollar  Loans available  (except for changes in
          the  rate  of tax on the  overall  net  income  of  such  Bank  or its
          Eurodollar  Office  imposed by the  jurisdiction  in which such Bank's
          principal executive office or Eurodollar Office is located); or

               (B)  shall  impose,   modify  or  deem   applicable  any  reserve
          (including, without limitation, any reserve imposed


                                      -53-


          by the F.R.S.  Board),  special deposit or similar requirement against
          assets of, deposits with or for the account of, or credit extended by,
          any Bank (or any Eurodollar Office of such Bank); or

               (C) shall impose on any Bank (or its Eurodollar Office) any other
          condition  affecting its  Eurodollar  Loans,  its Notes or such Bank's
          obligation to make Eurodollar Loans available;

     and the result of any of the  foregoing  is to increase  the cost to (or in
     the case of Regulation D referred to above,  to impose a cost on) such Bank
     (or any  Eurodollar  Office  of such  Bank) of making  or  maintaining  any
     Eurodollar  Loan, or to reduce the amount of any sum received or receivable
     by such Bank (or its  Eurodollar  Office) under this Agreement or under its
     Notes with  respect  thereto,  then upon demand by such Bank,  the Borrower
     shall pay directly to such Bank such  additional  amount as will compensate
     such Bank for such increased cost or such reduction.

          (b) If any  Bank  shall  reasonably  determine  that the  adoption  or
     phase-in of any Applicable Law regarding  capital  adequacy,  or any change
     therein  or  in  any  existing   Applicable  Law,  or  any  change  in  the
     interpretation  or  administration  thereof by any  Governmental  Authority
     charged with the interpretation or administration thereof, or compliance by
     any Bank (or its  Eurodollar  Office) or any Person  controlling  such Bank
     with any request or directive  regarding  capital adequacy  (whether or not
     having the force of law) of any such Governmental  Authority,  has or would
     have the  effect of  reducing  the rate of  return  on such  Bank's or such
     controlling  Person's  capital as a consequence of such Bank's  obligations
     hereunder (including, without limitation, the Commitments) to a level below
     that which such Bank or such controlling Person could have achieved but for
     such adoption,  phase-in,  change or compliance  (taking into consideration
     such Bank's or such controlling  Person's  policies with respect to capital
     adequacy) by an amount deemed by such Bank or such controlling Person to be
     material,  then such Bank shall  promptly after its  determination  of such
     occurrence give notice thereof to the Borrower.  The Borrower and such Bank
     shall  thereafter  attempt to negotiate in good faith an  adjustment to the
     compensation  payable hereunder which will adequately  compensate such Bank
     for such  reduction.  If the  Borrower  and the Bank are unable to agree to
     such  adjustment  within  thirty (30) days of the day on which the Borrower
     receives such notice (but not earlier than the
          

                                      -54-


     effective  date  of  any  such   applicability,   change,   interpretation,
     administration  or  compliance),  the  Borrower  shall pay such  additional
     amounts which will, in such Bank's reasonable  determination,  evidenced by
     calculations  in reasonable  detail  furnished to the Borrower,  compensate
     such Bank or such  controlling  person for such  reduction.  In determining
     such amount, a Bank may use any reasonable methods of averaging, allocating
     or attributing such reductions among its customers.

     SECTION 4.6.  Interest Rate  Inadequate  or Unfair.  If with respect to any
Interest Period:

          (a)  deposits in Dollars  (in the  applicable  amounts)  are not being
     offered  to one or more  Banks in the  relevant  market  for such  Interest
     Period,  or the Agent otherwise  determines (which  determination  shall be
     binding and  conclusive  on the Borrower)  that by reason of  circumstances
     affecting the interbank eurodollar market, adequate and reasonable means do
     not exist for ascertaining the applicable Eurodollar Rate; or

          (b) the Required Banks  determine  that the  Eurodollar  Rate (Reserve
     Adjusted) as determined by the Agent will not adequately and fairly reflect
     the cost to such Banks of maintaining or funding  Eurodollar Loans for such
     Interest Period, or that the maintaining or funding of Eurodollar Loans has
     become  impracticable  as a result of an event  occurring after the date of
     this  Agreement  which in the  opinion  of such  Banks  materially  affects
     Eurodollar Loans;

     then the Agent shall promptly notify the Borrower and the Banks, so long as
     such  circumstances  shall continue,  (i) no Bank shall thereafter have any
     obligation to fund or make available  Eurodollar Loans and (ii) on the last
     day of the current Interest Period for any Eurodollar Loan, such Eurodollar
     Loan shall,  unless then repaid in full,  automatically  convert to a Prime
     Rate Loan.

     SECTION 4.7.  Changes in Law Rendering  Eurodollar  Loans Unlawful.  In the
event that the adoption or phase-in of any Applicable Law, or any change therein
or in any existing Applicable Law or any change in the interpretation thereof by
any Governmental  Authority  charged with the  interpretation  or administration
thereof,  shall  make it (or in the good  faith  judgment  of any  Bank  cause a
substantial  question as to whether it is)  unlawful for any Bank to maintain or
fund Eurodollar  Loans,  then such Bank shall promptly notify the Borrower,  the
other Banks and the Agent and, so long as such circumstances shall continue,


                                      -55-

(a) such Bank shall  thereafter  have no  obligation  to fund or make  available
Eurodollar  Loans and (b) on the last day of the current Interest Period for any
Eurodollar  Loan (or, in any event,  on such  earlier date as may be required by
the relevant  Applicable Law), such Eurodollar Loan shall, unless then repaid in
full, automatically convert to a Prime Rate Loan.

     SECTION 4.8.  Funding Losses.  The Borrower hereby agrees that, upon demand
by any Bank,  the  Borrower  will  indemnify  such Bank  against any net loss or
expense which such Bank may sustain or incur (including, without limitation, any
net  loss or  expense  reasonably  incurred  by  reason  of the  liquidation  or
employment of deposits or other funds  acquired by such Bank to maintain or fund
any Eurodollar Loan), as reasonably  determined by such Bank, as a result of (a)
any payment, repayment,  prepayment or conversion of any Eurodollar Loan of such
Bank on a date other than the last day of an Interest Period for such Eurodollar
Loan  (including any  conversion  pursuant to Section 4.7) or (b) any failure of
the  Borrower  to  borrow,  continue  or  convert  any Loan on a date  specified
therefor  in  a  notice  of  borrowing   pursuant  to  Section  3.1  or  in  any
Continuation/Conversion Notice pursuant to Section 4.2 or 4.3.

     SECTION 4.9.  Discretion  of Bank as to Manner of Funding.  Notwithstanding
any provision of this Agreement to the contrary,  each Bank shall be entitled to
maintain and fund all or any part of any of the  Eurodollar  Loans in any manner
it sees fit, it being understood,  however,  that for purposes of this Agreement
all  determinations  hereunder  (including  determinations  of any  net  loss or
expense under Section 4.8) shall be made as if such Bank had actually funded and
maintained  each Eurodollar Loan during each Interest Period for such Eurodollar
Loan through the purchase of a deposit on the first day of such Interest  Period
having a principal amount equal to the principal amount of such Eurodollar Loan,
having a maturity  corresponding to such Interest Period and bearing an interest
rate equal to the Eurodollar Rate for such Interest Period.

     SECTION 4.10. Conclusiveness of Statements; Survival of Provisions. Demands
made by any Bank to the Borrower  under Section 4.5 or 4.8 shall be  accompanied
by a statement setting forth in reasonable detail the basis for the calculations
of the amounts being claimed. Such statements,  and all other determinations and
statements  of any Bank  pursuant  to Section  4.5,  4.6,  4.7 or 4.8,  shall be
conclusive  absent  manifest  error.  Banks  may use  reasonable  averaging  and
attribution methods in determining  compensation under Sections 4.5 and 4.8, and
the provisions of such sections shall survive repayment or


                                      -56-


prepayment of any of the Loans, cancellation of the Notes and any termination of
this Agreement.

                                    ARTICLE V

                                LETTERS OF CREDIT

     SECTION 5.1. Requests for Letters of Credit.  The Borrower may request,  by
delivering  to the Agent and the Issuer an  Issuance  Request on or before  1:00
p.m.,  San Jose time,  at any time and from time to time prior to the Facility A
Commitment Termination Date and on not less than two nor more than five Business
Days'  notice,  that the  Issuer  issue,  for the  account  of the  Borrower  an
irrevocable  standby  letter of credit in such form as may be  requested  by the
Borrower and  approved by the Issuer (each a "Letter of Credit"),  in support of
financial  obligations  of the Borrower  incurred in the ordinary  course of its
business and which are  described in such Issuance  Request.  Upon receipt of an
Issuance Request, the Agent shall promptly notify the Banks thereof. Each Letter
of Credit shall by its terms:

          (a) be issued in a Stated Amount which

               (i)  is at least $100,000 and an integral multiple of $100,000 in
                    excess thereof, and

               (ii) immediately  before  giving  effect to the  issuance of such
                    Letter of Credit,  does not exceed (or would not exceed) the
                    Letter of Credit Availability then in effect;

          (b) be stated to expire on a date (its "Stated  Expiry  Date") that is
     no later  than the  earlier  of one year from its date of  issuance  or the
     Facility A Commitment Termination Date; and

          (c) on or prior to its Stated Expiry Date

               (i)  terminate immediately upon notice to the Issuer thereof from
                    the  beneficiary  thereunder  that all  obligations  covered
                    thereby have been terminated, paid or otherwise satisfied in
                    full,

               (ii) reduce in part immediately and to the extent the beneficiary
                    thereunder   has  notified  the  Issuer   thereof  that  the
                    obligations  covered  thereby  have been  paid or  otherwise
                    satisfied in part, or


                                      -57-


              (iii) terminate  thirty (30) days after notice to the  beneficiary
                    thereunder  from the Issuer thereof that an Event of Default
                    has occurred and is continuing.

     By delivery to the Issuer and the Agent of an Issuance Request at least two
but not more than five  Business  Days  prior to the Stated  Expiry  Date of any
Letter of  Credit,  the  Borrower  may  request  the Issuer to extend the Stated
Expiry Date of such Letter of Credit for an additional  period not to exceed the
earlier of one year from its date of  extension  or the  Facility  A  Commitment
Termination Date.

     SECTION 5.2. Issuances and Extensions.  Subject to the terms and conditions
of this Agreement  (including  Article VIII),  the Issuer shall issue Letters of
Credit and extend the Stated Expiry Dates of  outstanding  Letters of Credit for
additional  periods  of the  shorter  of (a) one  year,  or (b) the  Facility  A
Commitment  Termination  Date,  in  accordance  with the Issuance  Requests made
therefor.  The Issuer will make  available the original of each Letter of Credit
which  it  issues  in  accordance  with the  Issuance  Request  therefor  to the
beneficiary  thereof (and will promptly provide each of the Banks with a copy of
such  Letter of  Credit)  and will  notify the  beneficiary  under any Letter of
Credit issued by it of any extension of the Stated Expiry Date thereof.

     SECTION  5.3.  Fees and  Expenses.  With  respect to each  Letter of Credit
outstanding  hereunder,  the Borrower  agrees to pay to the Agent on the date of
issuance of such  Letter of Credit and  thereafter  quarterly  in arrears on the
first day of each calendar  quarter  succeeding a calendar  quarter in which any
portion of such Letter of Credit was outstanding,  a fee (in each case a "Letter
of Credit Fee") calculated on each payment date thereof to be the product of the
face amount of such Letter of Credit on such day, multiplied by one and one half
percent (1 1/2%), multiplied by a fraction, the numerator of which is the number
of days in the  preceding  quarter  during  which  such  Letter  of  Credit  was
outstanding and the denominator of which is 360.

     SECTION 5.4.  Other  Banks'  Participations.  Each Letter of Credit  issued
pursuant to Section 5.2 shall,  effective upon its issuance and without  further
action,  be  issued  on behalf of all  Banks  (including  the  Issuer)  pro rata
according to their respective Percentages. Each Bank shall, to the extent of its
Percentage,  be deemed to have irrevocably  participated in the issuance of such
Letter of Credit and shall be responsible  to reimburse  promptly the Issuer for
Reimbursement  Obligations  which have not been  reimbursed  by the  Borrower in
accordance  with Section 5.5, or which have been  reimbursed by the 


                                      -58-


Borrower  but must be  returned,  restored  or  disgorged  by the Issuer for any
reason,  and each Bank shall,  to the extent of its  Percentage,  be entitled to
receive from the Issuer a ratable  portion of the letter of credit fees received
by the Issuer  pursuant  Section 5.3, with respect to each Letter of Credit.  In
the event that the Borrower  shall fail to reimburse  the Issuer,  or if for any
reason Facility A Loans shall not be made to fund any Reimbursement  Obligation,
all as provided  in Section 5.5 in an amount  equal to the amount of any drawing
honored by the Issuer under a Letter of Credit issued by it, or in the event the
Issuer must for any reason  return or disgorge  such  reimbursement,  the Issuer
shall promptly notify each Bank of the  unreimbursed  amount of such drawing and
of such Bank's respective  participation therein. Each Bank shall make available
to the  Issuer,  whether  or not any  Default  or Event of  Default  shall  have
occurred and be continuing,  an amount equal to its respective  participation in
same day or immediately available funds at the office of the Issuer specified in
such notice not later than 12:00 p.m.  (San Jose time) on the Business Day after
the date  notified  by the  Issuer.  In the  event  that any Bank  fails to make
available to such Issuer the amount of such Bank's  participation in such Letter
of Credit as provided  herein,  the Issuer  shall be  entitled  to recover  such
amount on demand from such Bank  together  with  interest  at the daily  average
Federal  Funds  Rate  for  three   Business  Days   (together  with  such  other
compensatory  amounts as may be  required  to be paid by such Bank to the Issuer
pursuant to the Rules for Interbank Compensation of the Council on International
Banking or the Clearinghouse  Compensation  Committee, as the case may be, as in
effect from time to time) and thereafter at the Prime Rate plus 1-1/2%.  Nothing
in this  Section  5.4  shall be  deemed  to  prejudice  the right of any Bank to
recover  from the Issuer any amounts  made  available by such Bank to the Issuer
pursuant to this  Section 5.4 in the event that it is  determined  by a court of
competent  jurisdiction  that the payment  with respect to a Letter of Credit by
the Issuer in respect of which payment was made by such Lender constituted gross
negligence  or willful  misconduct  on the part of the Issuer.  The Issuer shall
distribute  to each other Bank  which has paid all  amounts  payable by it under
this  Section  with  respect to any Letter of Credit  issued by the Issuer  such
other Bank's Percentage of all payments received by the Issuer from the Borrower
in  reimbursement  of drawings honored by the Issuer under such Letter of Credit
when such payments are received.

     SECTION  5.5.  Disbursements.  The Issuer will notify the  Borrower and the
Agent promptly of the  presentment for payment of any Letter of Credit issued by
it,  together  with notice of the date (the  "Disbursement  Date") such  payment
shall be made. Subject to the terms and provisions of such Letter of Credit, the
Issuer  shall make such  payment to the  beneficiary  (or its  designee) of such
Letter of Credit. 


                                      -59-


Prior to 1:00 p.m., San Jose time, on the  Disbursement  Date, the Borrower will
reimburse the Issuer for all amounts  which the Issuer has disbursed  under such
Letter of Credit  issued by it. To the extent the  Issuer is not  reimbursed  in
full  in  accordance   with  the  third   sentence  of  this  Section  5.5,  the
Reimbursement Obligations in respect of a Letter of Credit shall accrue interest
at a fluctuating  rate determined by reference to the Prime Rate, plus the Prime
Rate Margin applicable to Facility A Loans,  payable on demand. In the event the
Issuer is not  reimbursed  by the Borrower on the  Disbursement  Date, or if the
Issuer must for any reason  return or  disgorge  such  reimbursement,  the Banks
(including  the Issuer)  shall fund the  Reimbursement  Obligations  therefor by
making  Facility A Loans  which are Prime Rate Loans as  provided in Section 3.1
(the Borrower being deemed to have given a timely Loan Request therefor for such
amount); provided, however, that for the purpose of determining the availability
of the Commitments  immediately prior to giving effect to the application of the
proceeds of such Loans, such Reimbursement Obligations shall be deemed not to be
outstanding at such time.

     SECTION 5.6. Reimbursement. The Borrower's Obligations under Section 5.5 to
reimburse  the Issuer  with  respect to each  Disbursement  (including  interest
thereon) in respect of Letters of Credit (the "Reimbursement Obligations"),  and
each Bank's  obligations  to make  participation  payments in each drawing under
Letters  of Credit  which have not been  reimbursed  by the  Borrower,  shall be
absolute and  unconditional  under any and all circumstances and irrespective of
any setoff,  counterclaim  or defense to payment  which the Borrower may have or
have had  against  the  Issuer,  any Bank or any  beneficiary  of any  Letter of
Credit,  including any defense based upon the occurrence of any Default or Event
of Default, any draft, demand or certificate or other document presented under a
Letter of Credit proving to be forged, fraudulent,  invalid or insufficient, the
failure of any Disbursement to conform to the terms of the applicable  Letter of
Credit (if, in the Issuer's  good faith opinion in respect of Letters of Credit,
such  Disbursement is determined to be appropriate),  or any  nonapplication  or
misapplication by the beneficiary of the proceeds of such  Disbursement,  or the
legality, validity, form, regularity or enforceability of such Letter of Credit;
and provided,  however,  that nothing herein shall adversely affect the right of
the  Borrower to commence  any  proceeding  against the Issuer for any  wrongful
Disbursement  made by the  Issuer  under a Letter  of  Credit  issued by it as a
result of acts or omissions  constituting gross negligence or willful misconduct
on the part of the Issuer.

     SECTION  5.7.  Deemed  Disbursements.  Upon the  occurrence  and during the
continuation of any Event of Default,  an amount equal to that portion of Letter
of Credit Outstandings attributable to outstanding


                                      -60-


and undrawn Letters of Credit shall, at the option of the Issuer (in the case of
Letters of Credit), and without demand upon or notice to the Borrower, be deemed
to have been paid or  disbursed  by the Issuer  thereof  under  such  Letters of
Credit  (notwithstanding  that such  amount may not in fact have been so paid or
disbursed),  and, upon  notification  by the Issuer,  as the case may be, to the
Agent and the Borrower of its  Obligations  under this Section 5.7, the Borrower
shall be immediately  obligated to reimburse the Issuer, as the case may be, the
amount  deemed to have been so paid or disbursed  by the Issuer.  Any amounts so
received by the Issuer from the  Borrower  pursuant to this Section 5.7 shall be
held as collateral security for the repayment of the Borrower's Obligations,  in
connection  with the Letters of Credit  issued by the  Issuer.  At any time when
such Letters of Credit shall  terminate  and all  obligations  of the Issuer are
either  terminated or paid or reimbursed to the Issuer in full, the  Obligations
of the Borrower  under this Section 5.7 shall be reduced  accordingly  (subject,
however, to reinstatement in the event any payment in respect of such Letters of
Credit is recovered in any manner from the Issuer),  and the Issuer will,  if no
other monetary  Obligations are then owed to the Issuer or the Banks  hereunder,
return to the Borrower the excess, if any, of

          (a) the aggregate amount deposited by the Borrower with the Issuer and
     not theretofore applied by the Issuer to any Reimbursement Obligations owed
     to the Issuer, over

          (b) the aggregate amount of all Reimbursement  Obligations owed to the
     Issuer pursuant to this Section, as so adjusted.

If any other  monetary  Obligations  shall be owed by the Borrower or any of its
Subsidiaries  to the Issuer or any Bank  hereunder,  then the Issuer  shall turn
over such excess amount to the Agent for application to such  Obligations  until
the same shall be paid in full.  At such time when all  Events of Default  shall
have been cured or waived and all of the Borrower's  Obligations hereunder shall
have  been paid in full,  the  Issuer or the  Agent,  as the case may be,  shall
return to the Borrower  all amounts then on deposit with the Issuer  pursuant to
this Section 5.7. All amounts on deposit  pursuant to this Section shall,  until
their  application  to any  Reimbursement  Obligations  or their  return  to the
Borrower,  as the case may be, bear interest at the daily average  Federal Funds
Rate from time to time in effect (net of the costs of any reserve  requirements,
in respect of amounts on deposit  pursuant to this  Section,  pursuant to F.R.S.
Board Regulation D), which interest shall be held by the Issuer or the Agent, as
the case may be, as  additional  collateral  security  for the  repayment of the
Borrower's Obligations in connection


                                      -61-


with the  Letters  of  Credit  issued by the  Issuer  and the  Borrower's  other
Obligations hereunder or under any Loan Document.

     SECTION 5.8. Nature of Reimbursement Obligations. The Borrower shall assume
all  risks of the  acts,  omissions  or  misuse  of any  Letter of Credit by the
beneficiary  thereof.  Neither the Issuer nor any Bank  (except to the extent of
its own gross negligence or willful misconduct) shall be responsible for:

          (a) the form, validity,  sufficiency,  accuracy,  genuineness or legal
     effect of any Letter of Credit or any  document  submitted  by any party in
     connection  with the  application  for and  issuance of a Letter of Credit,
     even if it  should  in fact  prove  to be in any or all  respects  invalid,
     insufficient, inaccurate, fraudulent or forged;

          (b) the form, validity,  sufficiency,  accuracy,  genuineness or legal
     effect  of any  Instrument  transferring  or  assigning  or  purporting  to
     transfer or assign a Letter of Credit or the rights or benefits  thereunder
     or proceeds thereof,  in whole or in part, which may prove to be invalid or
     ineffective for any reason;

          (c) the failure of the  beneficiary  to comply  fully with  conditions
     required in order to demand payment under a Letter of Credit;

          (d) errors,  omissions,  interruptions  or delays in  transmission  or
     delivery of any messages, by mail, cable, telegraph, telex or otherwise; or

          (e) any loss or delay in the transmission or otherwise of any document
     or draft required in order to make a Disbursement  under a Letter of Credit
     or of the proceeds thereof.

None of the foregoing shall affect,  impair or prevent the vesting of any of the
rights or powers granted to the Issuer or any Bank hereunder. In furtherance and
extension,  and not in limitation or  derogation  of any of the  foregoing,  any
action taken or omitted to be taken by the Issuer in good faith shall be binding
upon the Borrower and shall not put the Issuer under any resulting  liability to
the Borrower.

     SECTION  5.9.  Indemnity.  In  addition  to amounts  payable  as  elsewhere
provided  in this  Article V or in Article  VI, the  Borrower  hereby  agrees to
protect,  indemnify,  pay and save the Issuer and each Bank participating in any
Letter  of  Credit  harmless  from  and  against  any and all  claims,  demands,
liabilities,  damages, losses, costs, charges and expenses (including reasonable
attorneys' fees) which the Issuer or such


                                      -62-


Bank  participating  in such  Letter of Credit  may incur or be  subject to as a
consequence,  direct or  indirect,  of (a) the issuance of any Letter of Credit,
other  than as a result of the gross  negligence  or willful  misconduct  of the
Issuer or such Bank  participating  in such Letter of Credit as  determined by a
court of competent  jurisdiction,  or (b) the failure of the Issuer or such Bank
participating  in such  Letter of Credit to honor a drawing  under any Letter of
Credit  issued by it as a result of any act or  omission,  whether  rightful  or
wrongful, of any present or future de jure or de facto Governmental Authority.


                                   ARTICLE VI

                                   GUARANTIES

     SECTION 6.1. Guaranty.

     SECTION  6.1.1.   Guaranty  of  Payment.  Each  of  the  Guarantors  hereby
absolutely,  unconditionally  and irrevocably  guaranties to the Secured Parties
the full and punctual payment when due, whether at stated maturity, by scheduled
repayment, required prepayment,  declaration,  acceleration, demand or otherwise
(including,  without limitation, all amounts which would have become due but for
the operation of the automatic stay under Section 362(a) of the Bankruptcy Code,
11 U.S.C.  362(a)),  of each of the  Obligations,  in accordance with its terms,
whether such  Obligations are outstanding on the date of this Agreement or arise
or are  incurred at any time or times  thereafter.  The  Guaranties  hereby made
constitute guaranties of payment when due and not of collection, and each of the
Guarantors  individually  agrees that it shall not be necessary or required that
any Secured Party exercise any rights, assert any claim or demand or enforce any
remedy whatsoever against the Borrower or any of its Subsidiaries before or as a
condition to the  obligations of the Guarantors  hereunder.  The liabilities and
obligations  of  each  of  the  Guarantors  to the  Secured  Parties  under  its
respective Guaranty made hereunder shall be unlimited,  and such liabilities and
obligations are joint and several.

     SECTION 6.1.2.  Guaranty of  Performance.  Without  prejudice to any of the
obligations of the Guarantors to the Secured Parties under Section 6.1.1,  which
obligations are absolute and unconditional, but as a separate undertaking on the
part  of  the   Guarantors,   each   of  the   Guarantors   hereby   absolutely,
unconditionally and irrevocably, and jointly and severally, covenants and agrees
to  cause  the  Borrower  to  perform  and  comply  with  all of the  covenants,
agreements  and  conditions to be complied  with by the Borrower  under the Loan
Documents,  and each of the Guarantors hereby agrees, jointly and 


                                      -63-


severally,  to take or to cause to be taken, promptly and without any expense to
the Secured Parties, all such measures as may be appropriate and can be lawfully
effected by such  Guarantor to prevent the occurrence of any Default and to cure
or make good promptly any Default which may occur at any time or times.

     SECTION 6.2.  Guaranty  Absolute.  The obligations of the Guarantors  under
Section 6.1.1 are and shall be construed as  continuing,  absolute,  irrevocable
and  unconditional  guaranties  of payment,  and shall  remain in full force and
effect,  until all of the Obligations  shall have been paid in full in cash. The
Guarantors  guarantee  that each of the  Obligations  will be paid  strictly  in
accordance  with the  terms of this  Agreement  and the  other  Loan  Documents,
regardless of any Applicable Law now or hereafter in effect in any  jurisdiction
affecting  any of such terms or the rights of the Secured  Parties  with respect
thereto.  The liabilities and obligations of the Guarantors under the Guaranties
hereby made shall be absolute, unconditional and irrevocable, and also joint and
several, irrespective of:

          (a) any lack of validity or  enforceability  of this  Agreement or any
     other Loan Document or any other  agreement or  Instrument  relating to any
     thereof or to any of the Obligations;

          (b) any change in the corporate  existence,  structure or ownership of
     the Borrower or any of its  Subsidiaries,  or any  insolvency,  bankruptcy,
     reorganization or other similar proceeding affecting any such Person or any
     Property of any such Person or any  resulting  release or  discharge of any
     Obligation contained in this Agreement or any other Loan Document;

          (c) the failure of any Secured Party

               (i) to assert  any claim or  demand  or to  enforce  any right or
          remedy against the Borrower, any other Guarantor,  or any other Person
          under the  provisions of this  Agreement or any other Loan Document or
          any other agreement or Instrument relating to any thereof or under any
          Applicable Law, or

               (ii) to exercise any right or remedy against any Collateral;

          (d) any change in the time,  manner or place of payment  of, or in any
     other  term of,  all or any of the  Obligations,  or any other  compromise,
     renewal,  extension,  acceleration  or release with respect thereto or with
     respect to the Collateral, or any other 


                                      -64-


     amendment to,  rescission,  waiver or other modification of, or any consent
     to  departure  from,  any of the terms of this  Agreement or any other Loan
     Document or any other Instrument relating to any thereof;

          (e) any increase, reduction, limitation,  impairment or termination of
     any of the  Obligations  for any  reason,  including  any claim of  waiver,
     release,  surrender,  alteration or compromise, and any defense or set-off,
     counterclaim,  recoupment  or  termination  whatsoever  by  reason  of  the
     invalidity,  illegality,   nongenuineness,   irregularity,  compromise,  or
     unenforceability of, or any other event or occurrence affecting, any of the
     Obligations  (and the Guarantors  hereby waive any right to or claim of any
     such defense or set-off, counterclaim, recoupment or termination);

          (f) any exchange,  release or non-perfection of any Collateral, or any
     amendment  to or waiver or release of, or consent to  departure  from,  any
     other  guaranties  held by any  Secured  Party  securing  all or any of the
     Obligations;

          (g) any  defense,  set-off  or  counterclaim  which may at any time be
     available to or be asserted by any Credit Party or any of its  Subsidiaries
     against any other  Credit Party or any of its  Subsidiaries  or against the
     Agent; or

          (h)  any  other  circumstance  which  might  otherwise   constitute  a
     suretyship or other defense available to, or a legal or equitable discharge
     of, the Borrower or any other Guarantor.

     SECTION 6.3.  Reinstatement,  etc. The Guarantors agree that the Guaranties
hereby made shall continue to be effective or be reinstated, as the case may be,
if at any time any  payment (in whole or in part) of any of the  Obligations  is
rescinded  or must  otherwise  be  restored  by the Agent  upon the  insolvency,
bankruptcy or  reorganization  of the Borrower or otherwise,  all as though such
payment had not been made.

     SECTION 6.4.  Waiver.  Each of the  Guarantors  hereby  waives  promptness,
diligence,  notice of acceptance and any other notice with respect to any of the
Obligations or its Guaranty and any requirement  that any Secured Party protect,
secure,  perfect or insure any Lien or any Property  subject  thereto or exhaust
any right or take any action against the Borrower, the other Guarantors,  or any
other Person or entity or any Collateral.


                                      -65-


     SECTION 6.5.  Subordination  of  Subrogation  Rights.  The rights which any
Guarantor  shall  acquire  against the Borrower as a  consequence  of making any
payment  under its Guaranty  are, in this Section 6.5,  collectively  called the
"Subrogation  Rights."  In the  event of any  proceeding  for the  distribution,
division or  application  of all or any part of the  Property of the Borrower or
any of its  Subsidiaries,  whether  such  proceeding  be  for  the  liquidation,
dissolution  or  winding  up of the  Borrower  or any  of  its  Subsidiaries,  a
receivership, insolvency or bankruptcy proceeding, an assignment for the benefit
of  creditors,  or a  proceeding  by or  against  the  Borrower  or  any  of its
Subsidiaries for relief under any bankruptcy,  reorganization or insolvency law,
if all of the Obligations  have not been paid and satisfied in full at the time,
the  Bank is  hereby  irrevocably  authorized  by  such  Guarantor  at any  such
proceeding:

          (a) to enforce all of the Subrogation Rights of such Guarantor, in the
     name of the Agent or in the name of such Guarantor, by proof of debt, proof
     of claim, suit or otherwise;

          (b) to collect any Property of the Borrower or any of its Subsidiaries
     distributed  or  applied by way of  dividend  or payment on account of such
     Subrogation  Rights,  and  to  apply  the  same,  or  the  proceeds  of any
     realization  thereof,  towards the payment of the Obligations until all the
     Obligations have been paid and satisfied in full in cash; and

          (c) to vote  all  claims  arising  under  or in  respect  of all  such
     Subrogation Rights.

     So long as any  Obligations  remain  unpaid,  no  Guarantor  shall take any
action of any kind to enforce any of its  Subrogation  Rights,  and no Guarantor
shall receive or accept from any Person any payments or other  distributions  in
respect of any of its Subrogation  Rights.  Should any payment on account of any
of the  Subrogation  Rights be received by any Guarantor,  such payment shall be
delivered  by such  Guarantor  forthwith  to the  Agent for the  benefit  of the
Secured Parties in the form received by such Guarantor,  except for the addition
of any  endorsement  or  assignment  necessary to effect  transfer of all rights
therein to the Agent.  Until so  delivered,  each such payment  shall be held by
such Guarantor in trust for the benefit of the Secured  Parties and shall not be
commingled with any other funds of such Guarantor.


                                      -66-


                                   ARTICLE VII

                         CONDITIONS TO CREDIT EXTENSIONS

     SECTION 7.1. Conditions to Making First Credit Extensions.  The obligations
of each  Secured  Party to make its first  Credit  Extensions  hereunder  on the
Closing  Date  are  subject  to  the  fulfillment  of the  following  conditions
precedent  prior  to or  simultaneously  with the  making  of the  first  Credit
Extensions on the Closing Date:

     SECTION 7.1.1.  Execution and Delivery of this Agreement and the Notes. The
Agent shall have received (a)  counterparts  of this Agreement duly executed and
delivered by the Borrower, the Guarantors,  the Agent, the Banks and (b) for the
account of each Bank, such Bank's Facility A Note and Facility B Note,  dated as
of the Closing Date,  duly executed and delivered by the Borrower and containing
appropriate insertions and conforming to the requirements of Section 3.2.

     SECTION 7.1.2. Pledge Agreement. The Agent shall have received counterparts
of the Pledge  Agreement,  dated as of the Closing Date and duly executed by the
Borrower,  together with stock  certificates  evidencing  the so-called  Initial
Pledged  Shares  identified in  Attachment 1 attached  thereto  (accompanied  by
undated stock powers duly executed in blank).

     SECTION 7.1.3. Security Agreements;  UCC Filings, etc. The Agent shall have
received  counterparts of the Security  Agreement,  each dated as of the Closing
Date and duly  executed  and  delivered  by the  Borrower  and each of the other
Credit Parties, together (in each case) with

          (a) acknowledgment copies of proper financing statements (Form UCC-1),
     or such other evidence of filing or the making of  arrangements  for filing
     as may be reasonably  acceptable to the Agent,  naming each Credit Party as
     the  debtor,  and  the  Agent  as the  secured  party,  and  other  similar
     Instruments or documents,  filed under the Uniform  Commercial  Code in the
     States identified in the Security Agreement;

          (b)  executed  copies  of proper  financing  statements  (Form  UCC-3)
     necessary to release all Liens and other rights of any other Persons in the
     Collateral  described in any Security  Agreement  previously granted by any
     Credit Party (or an undertaking reasonably satisfactory to the Agent by the
     secured party under any such security  agreement to execute and deliver all
     financing  statements  (Form  UCC-3)  reasonably  required  by the Agent to
     

                                      -67-


     release all such Liens),  except for any Lien that  constitutes a Permitted
     Lien under clause (a) of the definition thereof; and

          (c) certified  copies of search reports,  dated a date reasonably near
     (but prior to) the Closing Date, listing all effective financing statements
     which name any Credit Party  (under its present name or any previous  name)
     as debtor and which are filed in the  jurisdictions  in which  filings were
     made or are to be made pursuant to clause (a), together with copies of such
     financing statements.

Any other action,  including the taking of possession of specific  Collateral by
the Agent,  reasonably required by the Agent to create in favor of the Agent and
for the benefit of the Secured  Parties  perfected  first-priority  Liens in the
Collateral  described  in the Security  Instruments  referred to in this Section
7.1.3 shall have been properly taken by or on behalf of the Borrower.

     Section 7.1.4.  Borrowing  Base Report.  The Agent shall have received from
the Borrower the initial  Borrowing  Base Report,  dated as of the Closing Date,
evidencing the Borrowing Base as of a recent date acceptable to the Agent.

     SECTION  7.1.5.  Accounts  Receivable  Aging  Report.  The Agent shall have
received  from the Borrower an Accounts  Receivable  and accounts  payable aging
report of the  Borrower and the other  Credit  Parties  dated as of a date which
shall be no more than ten (10) days prior to the Closing Date,  and certified by
the chief financial or accounting  Authorized Officer of the Borrower to be true
and complete in all material respects as of such date.

     SECTION  7.1.6.  Other Loan  Documents;  Subordinated  Debt  Documents  and
Acquisition Documents.

          (a) Each of the other Loan Documents shall have been duly and properly
     authorized,  executed  and  delivered  by the  respective  party or parties
     thereto and shall be in full force and effect.

          (b) The Agent shall have received  counterparts  of each of such other
     Loan  Documents.   Each  Loan  Document   shall,   where   applicable,   be
     substantially in the form of an Exhibit attached hereto, and all other Loan
     Documents  shall be in form and substance  reasonably  satisfactory  to the
     Required Banks and the Agent. All exhibits,  schedules or other attachments
     to any of the


                                      -68-


     Collateral Documents shall be in form and substance reasonably satisfactory
     to the Required Banks and the Agent.

          (c) The Agent shall have received true and complete  copies of each of
     the Acquisition Documents,  and each of the Subordinated Debt Documents for
     the  Subordinated  Indebtedness  in respect of the  Greenleaf  Note and the
     Greenleaf Bridge Note.

     SECTION 7.1.7. Closing Date Certificate; Closing Date Payments.

          (a) The Agent  shall  have  received  a duly  executed  and  completed
     certificate,  dated as of the Closing Date, in or substantially in the form
     of Exhibit M, duly executed and  delivered by an Authorized  Officer of the
     Borrower and each of the other Credit Parties.

          (b) All  outstanding  obligations  under the Secured Seller Note shall
     have been paid in full; the Secured Seller Note shall have been  discharged
     in its entirety; all Liens securing the Secured Seller Note shall have been
     terminated; and arrangements satisfactory to the Agent shall have been made
     to file all Lien termination  statements in all appropriate  jurisdictions.
     The Borrower shall have repaid  $1,000,000 of principal under the Greenleaf
     Bridge  Note;  and,  after  giving  effect to such  payment,  not more than
     $1,500,000 in principal  shall be  outstanding  under the Greenleaf  Bridge
     Note.

          (c) The  Borrower  shall  have  delivered  to the  Agent  a  statement
     certifying as to uses of all proceeds of Loans made on the Closing Date.

     SECTION 7.1.8. Resolutions, etc. The Agent shall have received:

          (a)  from  the  Borrower  and  each of the  other  Credit  Parties,  a
     certificate,  dated  as of  the  Closing  Date,  of  its  Secretary  or any
     Assistant Secretary as to

               (i)  resolutions of its Board of Directors then in full force and
          effect authorizing the execution, delivery and performance of, in each
          case,  to the extent the  Borrower  and such other  Credit  Party is a
          party thereto, this Agreement, and each of the other Loan Documents;


                                      -69-


               (ii)  the  incumbency  and  signatures  of  the  officers  of the
          Borrower (the "Authorized Officers") authorized to act with respect to
          this  Agreement,  and each of the other  Loan  Documents  (upon  which
          certificate  the Agent and the Banks may  conclusively  rely until the
          Agent  shall  have  received  a further  certificate  of the  Borrower
          canceling  or  amending   such  prior   certificate,   which   further
          certificate shall be reasonably satisfactory to the Agent); and

               (iii)  each  Governing  Document  of the  Borrower  and the other
          Credit Parties;

               (iv) any shareholder  agreement,  stock  subscription  agreement,
          voting  trust  agreement,  securities  purchase  agreement  or similar
          agreement to which it is a party;

          (b) such other  documents  (certified  as of the Closing  Date) as the
     Agent may  reasonably  request with respect to any matter  relevant to this
     Agreement  and the other Loan  Documents or the  transactions  contemplated
     hereby or thereby.

     Each  of  such  documents  shall  be  in  form  and  substance   reasonably
satisfactory to the Agent and the Required Banks.

     SECTION 7.1.9. Certificates of Good Standing. The Agent shall have received
a certificate  signed by the Secretary of State of the State of incorporation of
the Borrower and each of the other Credit Parties,  dated a date reasonably near
(but prior to) the Closing Date,  stating that the Borrower or such other Credit
Party is a corporation  duly  organized,  validly  existing and in good standing
under the laws of such State.

     SECTION 7.1.10 Compliance Certificate. The Agent shall have received a duly
executed and completed Compliance Certificate,  dated as of the Closing Date, in
or substantially in the form of Exhibit E hereto, duly executed by an Authorized
Officer of the Borrower.

     SECTION  7.1.11.  Opinion of  Counsel.  The Agent  shall have  received  an
opinion,  dated the  Closing  Date  addressed  to the  Agent and the Banks  from
Goodwin,  Procter & Hoar LLP, counsel to the Borrower and the Guarantors,  in or
substantially  in the  form of  Exhibit  K  hereto,  and  otherwise  in form and
substance reasonably satisfactory to the Agent.


                                      -70-


     SECTION 7.1.12. Financial Statements.  The Borrower shall have furnished to
the Agent and the Banks the Historical Financials and the Projections.

     SECTION 7.1.13.  No Materially  Adverse  Effect.  No events or developments
shall have  occurred  since  December  31,  1997 which,  individually  or in the
aggregate, have had or could reasonably be expected to have a Materially Adverse
Effect.

     SECTION 7.1.14.  Fees and Expenses.  The Agent shall have received from the
Borrower  payment in full of all of the Fees  required to be paid on or prior to
the Closing Date in  accordance  with Sections  3.6.1,  and the Agent shall have
received from the Borrower payment in full of its reasonable out-of-pocket costs
and expenses  (including  reasonable counsel fees and disbursements)  payable in
accordance  with  Section  13.3 for which  invoices  have been  submitted to the
Borrower on or prior to the Closing Date.

     SECTION 7.1.15  Certificate as to Compliance  with  Warranties;  Absence of
Litigation;  etc. The Agent shall have received,  with  counterparts for each of
the Agent and the Banks, a duly executed and completed certificate,  dated as of
the Closing Date, duly executed by an Authorized  Officer of the Borrower to the
effect set forth in Section 7.2.1.

     SECTION   7.1.16  Lockbox   Agreement.   Fleet  Bank  shall  have  received
instructions  from the  Borrower to forward the  proceeds of all payments to the
Lockbox Account to a concentration account established at Imperial Bank.

     SECTION 7.2. All Credit Extensions.  The obligations of the Issuer and each
Bank to make each of its Credit Extensions hereunder (including its first Credit
Extensions  to be  made on the  Closing  Date)  shall  also  be  subject  to the
satisfaction  of each of the  following  conditions  precedent set forth in this
Section 7.2.

     SECTION  7.2.1.  Compliance  with  Warranties;  Absence of  Litigation;  No
Default;  etc. The  representations and warranties set forth in Article VIII, in
the Collateral  Documents and in the other Loan  Documents  shall have been true
and correct in all material  respects as of the date made; and, both immediately
before and immediately after giving effect to each of such Credit Extensions,

          (a) such  representations  and warranties shall be true and correct in
     all material  respects with the same effect as if then made (except for any
     such representation or warranty that relates solely to a prior date);


                                      -71-


          (b) (i) no litigation,  arbitration or governmental  investigation  or
     proceeding shall be pending or, to the knowledge of the Borrower (after due
     inquiry),  threatened  against the Borrower or any of its  Subsidiaries  or
     affecting  the  business,  operations or prospects of any thereof which was
     not disclosed by the Borrower to the Banks in Section 8.8 of the Disclosure
     Schedule, and

               (ii)  no  development  shall  have  occurred  in any  litigation,
          arbitration or governmental investigation or proceeding so disclosed,

     which, in either event,  has had or could  reasonably be expected to have a
     Materially  Adverse Effect, or relates to the validity or enforceability of
     this  Agreement,  the Notes or any other  Transaction  Documents  or of any
     Transaction  Obligations  existing  under or, if such Credit  Extension  is
     made, would be existing under any thereof; and

          (c) no Default shall have occurred and then be continuing.

     SECTION 7.2.2.  Credit Request;  Continuation/Conversion  Notice. The Agent
shall have received a Loan Request, Issuance Request or  Continuation/Conversion
Notice, as applicable,  for each Credit  Extension.  The delivery of such Credit
Request shall constitute a  representation  and warranty by the Borrower that on
and as of the  requested  date of such  Credit  Extension,  and before and after
giving  effect to such Credit  Extension,  all  representations  and  warranties
required by Section 7.2.1 are true and correct.

     SECTION 7.2.3.  Borrowing  Base Report.  In the case of any request for any
Facility A Loan,  the Agent shall have received from the Borrower,  if the Agent
has so requested,  such  information and reports relating to the Borrowing Base,
and such  certificates  of Authorized  Officers of the Borrower  relating to the
Borrowing  Base,  as the  Agent  shall  have  reasonably  requested  in order to
calculate  and  confirm  the  Borrowing  Base  as of the  Drawdown  Date of such
Facility A Loan.

     SECTION 7.2.4.  Legality of Transactions.  It shall not be unlawful (a) for
the Issuer or the Agent or any Bank to perform any of its obligations  under any
of the Loan Documents or (b) for the Borrower to perform any of its  obligations
under any of the Loan Documents.

     SECTION 7.2.5.  Satisfactory  Legal Form,  etc. All documents  executed and
delivered or submitted pursuant hereto by or on behalf of


                                      -72-


the Borrower or any of its Subsidiaries shall be reasonably satisfactory in form
and  substance to the Agent and its special  counsel;  the Agent and its special
counsel shall have received all such information, and such counterpart originals
or such certified or other copies of such materials, as the Agent or its special
counsel  may  reasonably  request;   and  all  legal  matters  incident  to  the
transactions  contemplated by this Agreement shall be reasonably satisfactory to
special counsel to the Agent.


                                  ARTICLE VIII

                                WARRANTIES, ETC.

     In order to induce the Secured  Parties to enter into this Agreement and in
order to induce the Secured  Parties to make loans and other  Credit  Extensions
hereunder,  each Credit Party  represents and warrants to the Secured Parties as
set forth in this Article VIII as follows:

     SECTION 8.1.  Organization,  etc. Each of the Borrower and its Subsidiaries
is a corporation duly organized, validly existing and in good standing under the
laws of the jurisdiction of its incorporation,  is duly qualified to do business
and is in good standing as a foreign  corporation in each jurisdiction where the
nature of its business makes such qualification  necessary and where the failure
to so qualify  would have or could  reasonably  be expected to have a Materially
Adverse  Effect,  and has full  power and  authority  and  holds  all  requisite
governmental  licenses,  permits and other  approvals to own or hold under lease
its material Property,  except where the failure to hold such licenses,  permits
and other approvals would not have a Material Adverse Effect, and to conduct its
business  substantially  as  currently  conducted  by it and as  proposed  to be
conducted by it, and to execute, deliver and perform the Loan Documents executed
or to be executed by it.

     SECTION 8.2. Power,  Authority.  Each of the Borrower and its  Subsidiaries
has taken all  necessary  action,  corporate  or  otherwise,  to  authorize  the
execution,  delivery and  performance  of the Loan  Documents  executed or to be
executed by it. The  execution,  delivery  and  performance  of each of the Loan
Documents to which the Borrower or any of its  Subsidiaries is or is to become a
party do not and will not (except for Approvals which have been already given or
obtained) require any Approvals, will not conflict with, result in any violation
of, or  constitute  any  default  under,  (a) any  provisions  of any  Governing
Document of Borrower or such Subsidiary,  (b) any Contractual Obligations of the
Borrower or any of its Subsidiaries,  or (c) any Applicable Laws, and do not and
will not result in or require the creation


                                      -73-


or  imposition  of any Liens on any of the material  Property of the Borrower or
any of its Subsidiaries pursuant to the provisions of any agreements (excluding,
however,  the Liens created by the  Collateral  Documents) or other  Instruments
binding upon or applicable to the Borrower or any of its  Subsidiaries or any of
their respective Property.

     SECTION 8.3.  Validity,  etc.  This  Agreement  has been duly  executed and
delivered by the Borrower and the Guarantors and constitutes  the legal,  valid,
and binding  Obligation  of the  Borrower  and the  Guarantors,  enforceable  in
accordance with its terms.  Each of the other Loan Documents,  including without
limitation the Notes, to which the Borrower or any of its  Subsidiaries is or is
to become a party has been,  or, upon  execution  and delivery  thereof will be,
duly executed and delivered by the Borrower or such Subsidiary, and does or will
constitute  the legal,  valid and  binding  obligation  of the  Borrower or such
Subsidiary, enforceable in accordance with its terms. The enforceability of this
Agreement and the other Loan Documents against the Borrower and its Subsidiaries
shall be subject to bankruptcy, insolvency, reorganization,  moratorium or other
similar laws at the time in effect affecting the enforceability of the rights of
creditors generally and to general equitable principles.

     SECTION 8.4. Financial  Information.  All balance sheets, all statements of
income and of cash flows,  and all other  financial  statements  which have been
furnished by or on behalf of the  Borrower to the Agent,  for the purposes of or
in connection with this Agreement, including:

          (a) the audited  consolidated  balance sheets at May 31, 1997, May 31,
     1996 and May 31, 1995 and the related  audited  consolidated  statements of
     income,  of retained  earnings and of cash flows, for the fiscal years then
     ended,  of the  Borrower  and its  Subsidiaries  accompanied  by the  notes
     thereto and the reports thereon of the Independent Public  Accountant,  and
     the  related  letters to  management  for each of the fiscal  years (or six
     month periods) then ended;

          (b) the unaudited  consolidated balance sheet at February 28, 1998 and
     the related unaudited consolidated  statements of income and of cash flows,
     for the nine-month  period then ended of the Borrower and its Subsidiaries;
     and

          (c) the unaudited consolidated balance sheet at April 30, 1998 and the
     related unaudited consolidated  statements of income and of cash flows (the
     financial statements referred to in clauses


                                      -74-


     (a), (b) and (c) being herein referred to, collectively, as the "Historical
     Financials");

have been prepared in  accordance  with GAAP  consistently  (except as otherwise
described  therein)  applied  throughout the periods  involved  (except that the
financial  statements  referred  to in  clauses  (b)  and  (c)  do  not  include
footnotes) and present  fairly  (subject to normal  year-end  adjustments in the
case  of the  financial  statements  referred  to in  clause  (b) and  (c))  the
financial condition of the corporations  covered thereby as at the dates thereof
and the results of its operations for the periods then ended.

     SECTION 8.5. Projections.  The projected consolidated  statements of income
and of cash flows of the  Borrower and its  Subsidiaries  for each of the fiscal
quarters of the Borrower and its Subsidiaries  from June 1, 1998 through May 31,
2000,  all of which have been  delivered to the Agent and the Banks prior to the
date of this Agreement (collectively, the "Projections"),  have been prepared on
the basis of the assumptions  accompanying  them and reflect,  as of the date of
preparation, the best good faith estimates by the Borrower of the performance of
the Borrower and its  Subsidiaries for the periods covered thereby based on such
assumptions.

     SECTION 8.6. Materially Adverse Effect.

          (a) For  purposes of the Credit  Extensions  to be made on the Closing
     Date, no events or  developments  have  occurred  since May 31, 1997 which,
     individually or in the aggregate,  have had or could reasonably be expected
     to have a Materially Adverse Effect.

          (b) For purposes of each Credit  Extension  requested to be made after
     the Closing Date, no events or developments have occurred since the Closing
     Date which,  individually or in the aggregate, have had or could reasonably
     be expected to have a Materially Adverse Effect.

     SECTION 8.7. Existing  Indebtedness;  Absence of Defaults. The Indebtedness
for  Borrowed  Money of the Borrower  and its  Subsidiaries  in existence on the
Closing  Date is  identified  in Section 8.7 of the  Disclosure  Schedule.  With
respect to each item of  Indebtedness  for Borrowed Money  identified in Section
8.7 of the  Disclosure  Schedule,  the Borrower has delivered or otherwise  made
available to the Agent a true and complete  copy of each  Instrument  evidencing
such  Indebtedness for Borrowed Money or pursuant to which such Indebtedness for
Borrowed Money was issued or secured (including each amendment,  consent, waiver
or other similar Instrument executed and/or delivered in respect


                                  -75-


thereof),  as the same is in effect on the  Closing  Date.  Except as  otherwise
disclosed in Section 8.7 of the Disclosure Schedule, none of the Borrower or its
Subsidiaries is in default in the payment of any such  Indebtedness for Borrowed
Money  or in  the  performance  of  any  other  material  obligation  under  any
Instrument  evidencing such Indebtedness for Borrowed Money or pursuant to which
such Indebtedness for Borrowed Money was issued or secured.

     SECTION 8.8.  Litigation,  etc. Except as to matters  identified in Section
8.8 of the Disclosure Schedule, there is no pending or, to the best knowledge of
the  Borrower  (after  due  inquiry),  threatened  litigation,   arbitration  or
governmental  investigation  or  proceeding  against the  Borrower or any of its
Subsidiaries or to which any of the material  Property of any thereof is subject
which

          (a) if adversely  determined,  could  reasonably be expected to have a
     Materially Adverse Effect;

          (b) relates to this Agreement or any of the other Loan Documents; or

          (c) seeks to enjoin or otherwise  prevent the  consummation  of, or to
     recover  any  damages  or  obtain  relief  as  a  result  of,  any  of  the
     transactions contemplated by or in connection with this Agreement or any of
     the other Loan Documents.

     None of such pending or threatened  proceedings has had or could reasonably
     be expected to have a Materially Adverse Effect.

     SECTION  8.9.  Regulations  G, U and X. None of the  Borrower or any of its
Subsidiaries is engaged principally,  or as one of its important activities,  in
the  business  of  extending  credit for the purpose of  purchasing  or carrying
margin  stock.  None  of  the  proceeds  of any of the  Loans  or  other  Credit
Extensions will be used for the purpose of, or be made available by the Borrower
in any manner to any other  Person to enable or assist such Person in,  directly
or indirectly, purchasing or carrying margin stock. Terms for which meanings are
provided in F.R.S.  Board  Regulation G, U or X or any  regulations  substituted
therefor, as from time to time in effect, are used in this Section 8.9 with such
meanings.

     SECTION  8.10.  Government   Regulation.   None  of  the  Borrower  or  its
Subsidiaries  is  an  "investment  company"  or  a  "company  controlled  by  an
investment company" within the meaning of the Investment Company Act of 1940, as
amended,  or a  "holding  company,"  or a  "subsidiary  company"  of a  "holding
company," or an "affiliate" of a


                                      -76-


"holding  company" or of a "subsidiary  company" of a "holding  company," within
the meaning of the Public Utility Holding Company Act of 1935, as amended.

     SECTION 8.11.  Taxes.  Each of the Borrower and its  Subsidiaries has filed
all material tax returns and material reports required by Applicable Law to have
been filed by it and has paid all taxes and  governmental  charges thereby shown
to be owing,  except any such taxes or charges which are being contested in good
faith by appropriate  proceedings and for which adequate  reserves in accordance
with GAAP shall have been set aside on its books.  No tax Liens  (other than tax
Liens that  constitute  Permitted  Liens under  paragraph (b) of the definitions
thereof) have been filed with respect to the Borrower or any of its Subsidiaries
and, to the knowledge of the Borrower  (after due inquiry),  no claims are being
asserted  with respect to any such taxes or charges (and no basis exists for any
such claims), which Liens and claims, individually or in the aggregate, have had
or could reasonably be expected to have a Materially Adverse Effect.

     SECTION  8.12.  Compliance  with  ERISA.  Each  of  the  Borrower  and  its
Subsidiaries is in substantial compliance with all material provisions of ERISA,
except to the extent that any failure so to be in compliance with any provisions
of ERISA has not had and could not be  reasonably  expected to have a Materially
Adverse Effect.

     SECTION 8.13. Labor  Controversies.  Except as disclosed in Section 8.13 of
the Disclosure  Schedule,  there are no labor  controversies  pending or, to the
knowledge of the Borrower (after due inquiry),  threatened  against the Borrower
or any of its Subsidiaries,  which, if adversely determined,  will have or could
reasonably be expected to have a Materially Adverse Effect.

     SECTION 8.14.  Corporate  Structure,  etc.  Section 8.14 of the  Disclosure
Schedule  identifies,  as of the Closing Date,  each Subsidiary of the Borrower.
Section 8.14 of the Disclosure Schedule identifies, with respect to the Borrower
and  each of its  Subsidiaries  identified  in  Section  8.14 of the  Disclosure
Schedule,  as of the Closing Date, (a) the State of  incorporation  of each such
corporation,  (b) the number of authorized and outstanding  shares of each class
of  Capital  Stock of each such  corporation,  (c) each of the owners of greater
than five percent (5%) of its outstanding  Voting Shares, as of the date of this
Agreement, and (d) the businesses in which each of such corporations is engaged.

     SECTION  8.15.  Ownership  of  Properties;   Liens.  Section  8.15  of  the
Disclosure Schedule identifies all of the real Property owned or


                                      -77-


leased by the Credit Parties as of the Closing Date.  Each of the Credit Parties
has valid fee or leasehold  interests  in all of its real  Property and good and
marketable  title to all of its material  owned personal  Property,  and none of
such  Property  is or will be  subject to any  Liens,  except  such Liens as are
permitted by Section 9.2.3.  Section 8.15 of the Disclosure  Schedule identifies
all of the Liens that are in existence  upon  Property of the Credit  Parties on
the Closing Date and that secure  Indebtedness  for Borrowed Money of the Credit
Parties.

     SECTION 8.16. Patents,  Trademarks,  Copyrights, etc. The Borrower and each
of its Subsidiaries owns or possesses all such patent rights,  trademark rights,
trade name rights, service mark rights and copyrights material to the conduct of
its respective  business,  to its knowledge,  without any infringement  upon any
proprietary  or other rights of any other Person,  except to the extent that any
such  infringement  has not had and could not  reasonably  be expected to have a
Materially Adverse Effect.

     SECTION  8.17.  Collateral  Documents.  The  provisions  of the  Collateral
Documents  will be, from and after the Closing  Date,  effective  to create,  in
favor of the Agent for the  benefit of the Secured  Parties and as security  for
the  Obligations,  legal,  valid and enforceable  Liens in all right,  title and
interest of the Credit  Parties in the  Collateral  described in the  Collateral
Documents.  Each of the Collateral  Documents will create a fully perfected Lien
in all  right,  title and  interest  of the  Credit  Parties  in the  Collateral
described  therein  superior  in right to any other  Liens,  existing or future,
except to the extent otherwise permitted hereby or by the other Loan Documents.

     SECTION 8.18.  Environmental Matters.  Except as identified in Section 8.18
of the Disclosure Schedule:

          (a) to the knowledge of the Borrower or any of its  Subsidiaries,  all
     Property (including underlying groundwater) owned or leased by the Borrower
     or its  Subsidiaries has been, and continues to be, owned or leased by such
     Person in substantial compliance with all Environmental Laws, except to the
     extent that any failure so to be in compliance with  Environmental Laws has
     not had and could not  reasonably be expected to have a Materially  Adverse
     Effect;

          (b) there  have been no past,  and  there  are no  pending  or, to the
     knowledge of the Borrower or any of its Subsidiaries, threatened


                                      -78-


               (i)  material  claims,   complaints,   notices  or  requests  for
          information  received by the Borrower or any of its Subsidiaries  from
          any  Governmental  Authority with respect to any alleged  violation of
          any Environmental Laws, or

               (ii) material complaints, notices or inquiries to the Borrower or
          any of its  Subsidiaries  from  any  Governmental  Authority  alleging
          liability under any Environmental Laws;

          (c) to the knowledge of the  Borrower,  there have been no Releases of
     Hazardous  Materials at, on or under  Property now or  previously  owned or
     leased by the  Borrower  or any of its  Subsidiaries,  the costs to address
     which,  individually or in the aggregate,  have had or could  reasonably be
     expected to have a Materially Adverse Effect;

          (d) each of the Borrower and its  Subsidiaries  has been issued and is
     in material compliance with all permits, certificates,  approvals, licenses
     and other  authorizations  relating to  environmental  matters and required
     under Environmental Laws for its businesses,  except to the extent that any
     failure  so to be in  compliance  has not had and could not  reasonably  be
     expected to have a Materially Adverse Effect; and

          (e)  to the  knowledge  of  the  Borrower  and  its  Subsidiaries,  no
     conditions  exist at, on or under any Property now or  previously  owned or
     leased by the Borrower or any of its Subsidiaries  which,  with the passage
     of time  or the  giving  of  notice,  or  both,  will  give  rise or  could
     reasonably  be expected to give rise to liability  under any  Environmental
     Laws,  which  liability will have or could  reasonably be expected to have,
     individually or in the aggregate, a Materially Adverse Effect.

     SECTION 8.19. Compliance with Applicable Laws. Each of the Borrower and its
Subsidiaries  is in  substantial  compliance  in all material  respects with all
Applicable  Laws,  except to the extent that any failure so to be in  compliance
has not had and could not  reasonably  be expected to have a Materially  Adverse
Effect.


                                      -79-


     SECTION 8.20. Existing Investments. Section 8.20 of the Disclosure Schedule
identifies  each Investment of the Borrower or any of its  Subsidiaries  that is
owned or held or is  outstanding  or in effect on the  Closing  Date  other than
Investments  of  the  kind  described  in  clause  (b),  (c),  (d) or (e) of the
definition of the term "Permitted Investments".

     SECTION 8.21. Transactions with Affiliates.

          (a) Section 8.21 of the  Disclosure  Schedule  identifies  (i) all (if
     any) Indebtedness of the Borrower or any of its Subsidiaries to any SofTech
     Affiliate  on or as of the  Closing  Date  and  all  (if  any)  Contractual
     Obligations  of the  Borrower  or any of its  Subsidiaries  to any  SofTech
     Affiliate  on or  as  of  the  Closing  Date  (except  obligations  to  pay
     compensation to officers and directors of the Borrower and its Subsidiaries
     in the ordinary course of business).

          (b) Except as disclosed in Section  8.21 of the  Disclosure  Schedule,
     during the period from  December  31, 1996  through  the Closing  Date,  no
     Restricted Payment has been made by the Borrower or its Subsidiaries and no
     Affiliate Transaction has been entered into, paid, performed or completed.

          (c) Except as disclosed in Section  8.21 of the  Disclosure  Schedule,
     during the period from December 31, 1996 through the Closing Date,  none of
     the Borrower or its  Subsidiaries  has merged or consolidated  with or into
     any other Person or sold, transferred or otherwise disposed of any Property
     except in connection with Permitted Dispositions.

     SECTION  8.22.  Certain  Documents,  etc. The Borrower has delivered to the
Agent true and complete copies of each Acquisition Document,  the Greenleaf Note
and the Greenleaf  Bridge Note, and all  Instruments  governing the issuance of,
and the assignment or transfer of any rights under,  any of the foregoing.  None
of such  documents  shall have been  amended  in any  respect on or prior to the
Closing Date. Except for the Greenleaf Note and the Greenleaf Bridge Note, there
are no outstanding  Subordinated Debt Documents.  Greenleaf Capital, Inc. is the
holder  of all  Indebtedness  of the  Borrower  and its  Subsidiaries  under the
Greenleaf Note and the Greenleaf Bridge Note.

     SECTION 8.23. Ownership of Subsidiaries, etc.

          (a) The Borrower  owns and  controls,  both legally and  beneficially,
     with full power to vote, one hundred percent (100%) of


                                      -80


     the issued and outstanding shares of Capital Stock of each of IDI and Adra.

          (b) Since  December 31, 1996, no Change of Control with respect to the
     Borrower has occurred.

     SECTION  8.24.  Dormant  Subsidiaries.  No  Dormant  Subsidiary  holds  any
material assets or liabilities or is engaged in any material operations.

     SECTION   8.25.   Representations   in   Loan   Documents.   Each   of  the
representations  and warranties made by the Borrower or any of its  Subsidiaries
in the Loan Documents is true and correct, and the Borrower and its Subsidiaries
make to the Secured Parties each such  representation  and warranty made therein
to the  same  extent  and  with  the  same  full  force  and  effect  as if such
representation or warranty were set forth herein in full.


                                   ARTICLE IX

                                    COVENANTS

     SECTION 9.1. Certain Affirmative  Covenants.  The Credit Parties agree with
the Secured  Parties and warrant that, from and after the date of this Agreement
and until all of the Commitments have  terminated,  all of the Letters of Credit
have been fully drawn,  terminated or expired,  and all of the Obligations  have
been  paid in full,  the  Credit  Parties  will,  and will  cause  each of their
Subsidiaries to:

     SECTION 9.1.1.  Financial  Information,  etc. Furnish to the Agent and each
Bank  copies  of  the  following   financial   statements,   reports  and  other
information:

          (a) promptly  when  available and in any event within ninety (90) days
     after the close of each fiscal year of the Borrower after the date hereof,

               (i) a  consolidated  balance sheet as at the close of such fiscal
          year, and related consolidated statements of income, retained earnings
          and  cash  flows  for  such  fiscal  year,  of the  Borrower  and  its
          Subsidiaries  (with comparable  information as at the close of and for
          the prior fiscal  year),  such  statements  for such fiscal year to be
          audited  and   accompanied   by  an  audit   report   issued   without


                                      -81-


          Impermissible Qualification by the Independent Public Accountant,

               (ii) consolidating  balance sheets as at the close of such fiscal
          year, and related  consolidating  statements of income for such fiscal
          year,  of  the  Borrower  and  its   Subsidiaries   (with   comparable
          information  as at the  close  of and  for  the  prior  fiscal  year),
          certified as to fairness of presentation  by the principal  accounting
          or financial Authorized Officer of the Parent Company,

               (iii) a Compliance Certificate calculated as at the close of such
          fiscal year, and

               (iv)  commencing  with the fiscal year of the Borrower ending May
          31, 1999, a written  statement of the  Independent  Public  Accountant
          stating  that in making the  examination  necessary  to make the audit
          report on the financial  statements  delivered pursuant to clause (i),
          they  obtained no  knowledge  of any default by the Borrower or any of
          its  Subsidiaries  in  the  performance  or  observance  of any of the
          covenants  contained  in  Article  IX, or, if the  Independent  Public
          Accountant  shall  have  obtained   knowledge  of  any  such  default,
          specifying all such defaults and the nature and status thereof;

          (b) promptly when  available and in any event within  forty-five  (45)
     days after the close of each of the first  three  fiscal  quarters  of each
     fiscal year of the Borrower,

               (i) a  consolidated  balance  sheet as at the  close of each such
          fiscal quarter, and related consolidated statements of income and cash
          flows for such  fiscal  quarter and for the portion of the fiscal year
          then ended,  of the Borrower  and its  Subsidiaries  (with  comparable
          information  as at the  close  of and  for  the  corresponding  fiscal
          quarter of the prior fiscal year and for the corresponding  portion of
          such prior fiscal year),  certified as to fairness of  presentation by
          the  principal  accounting  or  financial  Authorized  Officer  of the
          Borrower,

               (ii) consolidating  balance sheets as at the close of such fiscal
          quarter, and related consolidating statements of income and cash flows
          for such  fiscal  quarter  and for the portion of the fiscal year then
          ended, of the Borrower and its


                                      -82-


          Subsidiaries  (with comparable  information as at the close of and for
          the corresponding  fiscal quarter of the prior fiscal year and for the
          corresponding  portion of such prior  fiscal  year),  certified  as to
          fairness of  presentation  by the  principal  accounting  or financial
          Authorized Officer of the Borrower, and

               (iii) a Compliance Certificate calculated as at the close of such
          fiscal quarter;

          (c) promptly  when  available and in any event within thirty (30) days
     (or, with respect to subclauses (iv) and (v) below, twenty (20) days) after
     the close of each fiscal month of the Borrower,

               (i) a  consolidated  balance  sheet as at the  close of each such
          fiscal month, and related  consolidated  statements of income and cash
          flows for such fiscal month, of the Borrower and its Subsidiaries,

               (ii) a  statement  as at the  close  of each  such  fiscal  month
          showing aging and reconciliation of the Accounts Receivable (excluding
          Maintenance  Receivables) and the accounts payable of the Borrower and
          its Subsidiaries and all collections thereon;

               (iii) a  statement  as at the  close of each  such  fiscal  month
          showing aging and  reconciliation  of  Maintenance  Receivables of the
          Borrower and its Subsidiaries and all collections thereon;

               (iv) an statement as at the end of such fiscal month  showing (A)
          the number of  maintenance  service  agreements  eligible  for renewal
          during such month and (B) the number of maintenance service agreements
          renewed during such month; and

               (v) a  Borrowing  Base  Report  setting  forth the  amount of (A)
          Eligible Accounts Receivable and (B) Qualified Maintenance Receivables
          of the Credit  Parties,  attached  to which  shall be all  reports and
          supporting  information required by the Agent to confirm the Borrowing
          Base calculations as of the last day of such month.

          (d) promptly upon receipt  thereof,  copies of all detailed  financial
     and  management  reports,  if any,  submitted to the Borrower or any of its
     Subsidiaries  by any independent  public  accountant in connection with any
     annual or interim audit made by any such independent public


                                      -83-


     accountant of the books of the Borrower or of any of its Subsidiaries;

          (e) promptly upon completion thereof,  and in any event not later than
     the first day of December of each  fiscal year of the  Borrower,  a copy of
     the annual  business plan and budget for the following  fiscal year for the
     Borrower and its Subsidiaries,  including,  in each case,  budgeted results
     for each fiscal  quarter and for the fiscal year as a whole,  together with
     an explanation of any differences between the sum of the individual budgets
     and the  consolidated  totals,  and  upon  the  delivery  of any  financial
     statements  relating  to any  period  included  in such  budget,  a summary
     comparing  the  actual  financial  performance  of  the  Borrower  and  its
     Subsidiaries during such period to that provided for in such budget;

          (f)  promptly  upon any filing  thereof by the  Borrower or any of its
     Subsidiaries  with the SEC,  any  annual,  periodic  or special  reports or
     registration  statements  which the Borrower or any of its Subsidiaries may
     file with the SEC or with any other  securities  exchange and copies of any
     financial statements which the Borrower or any of its Subsidiaries may file
     with any Governmental Authority; and

          (g) promptly,  such additional  financial and other  information  with
     respect to the  Borrower or any of its  Subsidiaries  as the Agent may from
     time to time reasonably request.

     SECTION  9.1.2.  Maintenance  of  Corporate  Existence,  etc.  Maintain and
preserve its corporate  existence,  rights and  franchises;  continue to own and
hold,  legally  and  beneficially,  free and  clear of all Liens  (except  Liens
permitted by Section 9.2.3),  all of the outstanding  shares of Capital Stock of
each of its Subsidiaries; and take all reasonable steps to maintain its identity
as a separate legal entity and to make it apparent to third parties that it is a
corporation  with  Property and  liabilities  distinct  from those of any of its
Affiliates,  provided that the foregoing  shall not prohibit any Credit Party or
Adra from entering into any Permitted Disposition.

     SECTION  9.1.3.  Foreign  Qualification.  Cause to be done at all times all
things  necessary to be duly qualified to do business and to be in good standing
as a foreign  corporation in each  jurisdiction  where the ature of its business
makes such qualification necessary and where the


                                      -84-


failure  to so  qualify  will have or could  reasonably  be  expected  to have a
Materially Adverse Effect.

     SECTION 9.1.4. Payment of Taxes, etc. Pay and discharge, as the same become
due and payable,  all material federal,  state and local taxes,  assessments and
other governmental charges or levies against or on any of its income, profits or
Property,  as well as all  claims of any kind,  including  all claims for labor,
materials and supplies,  which,  if unpaid,  might become a Lien upon any of its
Property,  and pay before they become delinquent all other material  obligations
and  liabilities;  provided,  however,  that the foregoing shall not require the
Borrower  or  any  of  its  Subsidiaries  to pay  or  discharge  any  such  tax,
assessment,  charge,  levy, claim,  obligation or liability (a) which is not yet
due and payable, or (b) so long as it shall contest the validity thereof in good
faith by appropriate  proceedings and shall have set aside on its books adequate
reserves in accordance with GAAP with respect  thereto.  Nothing in this Section
9.1.4 shall impair the absolute and unconditional Obligations of the Borrower to
pay all of the Obligations as and when the same shall become due and payable.

     SECTION 9.1.5.  Maintenance  of Property.  Keep all of its Property that is
useful and  necessary  in its  businesses  in good working  order and  condition
(ordinary  wear and  tear  excepted),  and  maintain  or cause to be  maintained
insurance  with respect to its Property and businesses  against such  casualties
and  contingencies  and of  such  types  and  in  such  amounts  and  with  such
deductibles  as are  customary  in the  case of  similar  businesses,  including
without limitation  property and casualty insurance complying with the foregoing
provisions and naming the Agent as loss payee; and, upon the reasonable  request
of the Agent,  furnish to the Agent at reasonable  intervals a certificate of an
Authorized  Officer of the Borrower  setting  forth the nature and extent of all
insurance maintained by the Borrower or by any of its Subsidiaries in accordance
with this Section 9.1.5.

     SECTION 9.1.6. Notice of Default,  etc. Give written notice (accompanied by
a reasonably  detailed  explanation with respect thereto)  promptly,  and in any
event within five (5) Business Days after obtaining  knowledge  thereof,  to the
Agent of:

          (a) the occurrence of

               (i) any Default or Event of Default, or

               (ii) receipt by the  Borrower  from or on behalf of any holder of
          any Capital Stock of the Borrower of any notice, 


                                      -85-


          demand  or  request  for  redemption,  purchase,  repurchase  or other
          acquisition by the Borrower of any of its Capital Stock;

          (b) any  litigation,  arbitration  or  governmental  investigation  or
     proceeding not previously  disclosed by the Borrower to the Agent which has
     been  instituted or, to the knowledge of the Borrower  (after due inquiry),
     is threatened  against the Borrower or any of its  Subsidiaries or to which
     any of their respective Property is subject which

               (i) if adversely  determined,  will have or could  reasonably  be
          expected to have a Materially Adverse Effect, or

               (ii) relates to this Agreement or any other Loan Document;

          (c)  any  material  adverse  development  which  shall  occur  in  any
     litigation,   arbitration  or  governmental   investigation  or  proceeding
     previously  disclosed  by the  Borrower or any of its  Subsidiaries  to the
     Agent;

          (d) any development in the business,  operations,  Property, financial
     condition or prospects of the Borrower or any of its Subsidiaries which has
     had or could  reasonably be expected to have a Materially  Adverse  Effect;
     and

          (e) any  termination or any material  amendment or modification of any
     Governing  Document  of the  Borrower  or any  of its  Subsidiaries,  which
     written  notice shall include a copy (if in writing) or a  description  (if
     not in writing) of any such termination, amendment or modification.

     SECTION 9.1.7. Books and Records.  Keep proper books and records reflecting
all of its business affairs and transactions in accordance with GAAP, and permit
the Agent and any other Bank or any of their  respective  representatives,  upon
reasonable  notice at reasonable  times and intervals  during ordinary  business
hours, to visit any of its offices and  Properties,  discuss  financial  matters
relating to the Borrower or any of its Subsidiaries  with their officers and the
Independent   Public   Accountant  (and  the  Borrower  hereby   authorizes  the
Independent  Public  Accountant to discuss its financial matters with the Agent,
any Bank or any of  their  respective  representatives),  and  examine  and make
abstracts or photocopies from any of its books or other corporate  records,  all
at the expense of the Borrower for any charges imposed by such accountant or for
making such abstracts or photocopies. The Borrower acknowledges


                                      -86-


and  agrees  that  the  Agent  intends  to  perform  a  collateral  audit at the
Borrower's  offices  and  locations  at  least  twice  per  year,  and  that the
reasonable costs of such audits shall be for the account of the Borrower.

     SECTION 9.1.8. Compliance with Laws, etc.

          (a) Obtain all such  Approvals  and take all such  other  action  with
     respect to any Governmental Authority as may be required for the execution,
     delivery or  performance of this Agreement and the other Loan Documents and
     duly  perform  and  comply  with all of the  terms  and  conditions  of all
     Approvals so obtained.

          (b)  Comply  in  all  material  respects  with  all  Applicable  Laws,
     including  all  Environmental  Laws and all material  provisions  of ERISA,
     except to the extent  that any failure so to comply will not have and could
     not reasonably be expected to have a Materially Adverse Effect.

     SECTION 9.1.9. Identification of Subsidiaries; Provision of Collateral.

          (a) If and whenever any direct or indirect  Subsidiary of the Borrower
     shall be created or acquired by the Borrower or by any of its  Subsidiaries
     at any time after the date hereof:

               (i) furnish  promptly to the Agent a written  notice  identifying
          such  Subsidiary  and setting  forth with  respect to such  Subsidiary
          information  of the kind  required by Section 8.14 with respect to the
          Borrower;

               (ii)  promptly  pledge or cause to be pledged to the Agent,  upon
          the  terms  contained  in a pledge  agreement  in form  and  substance
          reasonably  satisfactory to the Agent,  and in order to secure payment
          and  performance  of all of the  Obligations,  all of the  issued  and
          outstanding shares of the Capital Stock of such Subsidiary;

               (iii)  promptly  cause such  Subsidiary to execute and deliver to
          the Agent an  accession  agreement  in form and  substance  reasonably
          satisfactory to the Agent upon the terms of which such Subsidiary will
          become a party hereto as a Guarantor; and

               (iv) promptly cause such Subsidiary to execute and deliver to the
          Agent a security agreement in form and


                                      -87-


          substance  reasonably  satisfactory  to the Agent  and all such  other
          Security  Instruments  as shall be  required to create in favor of the
          Agent for the benefit of itself and the Banks, and as security for the
          payment  and  performance  of  all  of  the   Obligations,   perfected
          first-priority  Liens  with  respect to all of the  Property  (whether
          tangible or intangible) of such Subsidiary.

          (b) From time to time after the date  hereof,  upon and in  accordance
     with the  reasonable  request of the Agent,  and at the cost and expense of
     the Borrower,  promptly create or cause to be created in favor of the Agent
     for the benefit of the  Secured  Parties,  as security  for the payment and
     performance of all of the Obligations,  perfected first-priority Liens with
     respect to all (if any) of its Property  (whether  tangible or  intangible)
     which is not then subject to perfected first-priority Liens in favor of the
     Agent, all such Liens to be created under Security  Instruments in form and
     substance  reasonably  satisfactory  to the  Agent;  deliver or cause to be
     delivered to the Agent all such instruments (including legal opinions, Lien
     search results and releases and termination  statements) as the Agent shall
     reasonably request to evidence  satisfaction of the Obligations  created by
     this  Section  9.1.9(b);  and promptly  provide such  evidence as the Agent
     shall  from  time to  time  reasonably  request  as to the  perfection  and
     priority of such Liens and any other Liens  created  pursuant to any of the
     Collateral Documents.

     SECTION 9.1.10. Lockbox Arrangement.

          (a) Within thirty (30) days of the Closing Date, will duly execute and
     deliver to the Agent an  assignment  to  Imperial  of all rights  under the
     Lockbox Agreement (the "Assignment of Lockbox Agreement").

          (b) Maintain the Lockbox  Account with Fleet Bank and maintain in full
     force and effect the Lockbox Agreement;

          (c) Maintain all of its primary operating and investment accounts, and
     conduct all of its material banking business with Imperial.

     SECTION 9.2. Certain Negative Covenants.  Each Credit Party agrees with the
Secured Parties and warrants that, from and after the date of this Agreement and
until all of the Commitments  have terminated and all the Obligations  have been
paid in full,  the Credit  Parties will not, and will not cause or permit any of
their Subsidiaries to:


                                      -88-


     SECTION  9.2.1.  Limitation on Nature of Business.  At any time  undertake,
conduct or transact, directly or indirectly, any business except the business in
which it is presently engaged and any other businesses  reasonably incidental or
related  thereto,  or  undertake,  conduct or transact  any business in a manner
prohibited by Applicable Law.

     SECTION  9.2.2.  Indebtedness.  Incur or permit  or  suffer  to  exist,  or
otherwise  become  or  be  liable  in  respect  of or be  responsible  for,  any
Indebtedness for Borrowed Money, except:

          (a) Indebtedness for Borrowed Money of the Credit Parties under any of
     the  Loan  Documents  or in  respect  of  any of  the  Loans  or any of the
     Obligations;

          (b)  Permitted   Indebtedness  of  the  Borrower  or  of  any  of  its
     Subsidiaries (other than Dormant Subsidiaries);

          (c)   Indebtedness  for  Borrowed  Money  in  respect  of  Investments
     permitted by any of clauses (a) through (e) of Section 9.2.5;

          (d)  Indebtedness  of the Borrower or its  Subsidiaries  consisting of
     dividends  declared  but not paid,  to the extent that such  dividends  are
     permitted by Section 9.2.6; and

          (e) Permitted  Subordinated  Seller Debt, in an aggregate  amount that
     shall not at any time exceed $500,000.

     SECTION 9.2.3. Liens. Create,  incur, assume, or permit or suffer to exist,
any  Liens  upon  any of its  Property  (including  Capital  Stock of any of its
Subsidiaries), whether now owned or hereafter acquired, except:

          (a) Liens in favor of the Agent securing the payment or performance of
     any of the Loans or any of the Obligations; and

          (b) Permitted Liens.

     SECTION 9.2.4. Financial Covenants.

          (a) Total  Funded  Debt to EBITDA  Ratio.  For any  Reference  Period,
     permit the ratio of (i) Indebtedness for Borrowed Money of the Borrower and
     its  Subsidiaries  for such period,  to (ii)  Consolidated  EBITDA for such
     period, to exceed 2.50:1.00.


                                      -89-


          (b) Minimum Interest Coverage Ratio. The Borrower shall not permit the
     ratio of  Consolidated  EBITDA for any  Referenced  Period to  Consolidated
     Gross Interest Expense for any Referenced Period to be less than 1.75:1.00.

          (c) Minimum  Operating Cash Flow Coverage.  For any Reference  Period,
     the Borrower  shall not permit the ratio of (i) Operating Cash Flow to (ii)
     Consolidated Debt Service to be less than 1.25:1.0..

          (d) Minimum  Consolidated  Earnings  Before  Interest  and Taxes.  The
     Borrower shall not permit  Consolidated  Earnings Before Interest and Taxes
     to be less than (i)  $1,250,000  for the  fiscal  quarter  of the  Borrower
     ending  February 28, 1999, or (ii) $1,500,000 for any fiscal quarter ending
     thereafter.

     SECTION 9.2.5.  Investments.  Make,  incur,  assume, or permit or suffer to
exist,  or make any offer or  commitment to make, or enter into any agreement to
make, any Investments in any other Person, except:

          (a) Permitted Investments;

          (b)  Investments  by any Guarantor  constituting  Restricted  Payments
     permitted by Section 9.2.6(b);

          (c)  Investments  by the Borrower in any Guarantor  made by way of (i)
     cash  contributions  to  the  capital  of  such  Guarantor,  or  (ii)  cash
     Investments in the Permitted Capital Stock of such Guarantor;

          (d)  Investments  in any Affiliate  permitted by clause (e) of Section
     9.2.10;

          (e)  Investments  by the  Borrower  in Adra  made by way of  Loans  or
     advances,  provided, however, that the aggregate amount of such Investments
     after the date hereof shall not exceed $100,000; and

          (f)  Investments  by  any  Credit  Party  that  constitute   Permitted
     Acquisitions.

     SECTION 9.2.6. Restricted Payments. Make, extend or enter into any offer or
commitment  to  make,  or enter  into any  agreement  to  make,  any  Restricted
Payments, except:


                                      -90-


          (a) the declaration and payment of cash dividends by any Subsidiary of
     the Borrower to any Credit Party;

          (b) payments of interest on the  Greenleaf  Note,  provided  that such
     payments are not prohibited under the Subordination Agreement;

          (c) payments of interest on the Greenleaf  Bridge Note,  provided that
     such payments are not prohibited under the Greenleaf Letter Agreement;

          (d)  payments of principal  of the  Greenleaf  Bridge Note at any time
     after August 7, 1998,  provided,  that each of the following  conditions is
     satisfied:

               (i) no  Default or Event of Default  shall be  continuing  on the
          date of such payment of principal, or shall result therefrom; and

               (ii)  the  Borrower  shall  have  established  to the  reasonable
          satisfaction of the Agent,  based on historical  financial results and
          projections  that can  reasonably  be expected  for the future,  that,
          after giving effect to such payment of principal,  Borrower will be in
          compliance  with each of the  covenants set forth in Section 9.2.4 for
          each of the next four Reference  Periods to end after the date of such
          payment of principal; and

          (e) payments,  not otherwise  permitted by any of the other clauses of
     this  Section  9.2.6,  by the  Borrower or any of its  Subsidiaries  to any
     Affiliates,  but,  in each case,  only to the extent  permitted  by Section
     9.2.10.

The Agent and Banks acknowledge that the Borrower may request the consent of the
Agent and the Required Banks to certain  prepayments or redemptions of principal
under  the  Greenleaf  Note in order to reduce  the  number  of  warrant  shares
available under certain warrants delivered by the Borrower to Greenleaf Capital,
Inc. Such consent may be granted or withheld by the Agent and the Required Banks
in their reasonable discretion. In any event, no such consent will be granted if
(i) any Default or Event of Default is continuing or (ii) the Borrower is unable
to  demonstrate  to the  reasonable  satisfaction  of the Agent and the Required
Banks that,  after giving effect to such prepayment or redemption,  the Borrower
will be able to (A) satisfy all Obligations hereunder as the same become due, or
(B) satisfy all financial covenants set forth in Section


                                      -91-


9.2.4 for a period of not less than eight (8)  fiscal  quarters  following  such
prepayment or redemption.

     SECTION  9.2.7.  Mergers;  Sales of Property.  Consolidate or merge with or
into  any  Person,  engage  in any  Sale of all or any  substantial  part of its
Property (either in a single  transaction or a series of related  transactions),
sell and thereafter  lease back all or any part of its Property,  make any offer
or  commitment  to do so, or enter into any  agreement to do so,  except (a) any
Permitted Dispositions, and (b) any merger constituting a Permitted Acquisition.

     SECTION  9.2.8.  Acquisitions.  Engage in or  undertake,  make any offer or
commitment  to  engage  in,  or enter  into any  agreement  to  engage  in,  any
Acquisition, except Permitted Acquisitions.

     SECTION 9.2.9. Modification of Governing Documents, etc.

          (a)  Consent  to or  enter  into or  permit  any  material  amendment,
     supplement or other  modification of any Governing Document of the Borrower
     or any of its Subsidiaries,  any Acquisition  Documents or any Subordinated
     Debt Documents.

          (b) Cause or permit any Subsidiary of the Borrower to create or permit
     to exist any contractual  restrictions  (except for such  restrictions  set
     forth herein and in the other Loan  Documents)  on the making of Restricted
     Payments or  Investments  by any  Subsidiary  of the  Borrower to or in the
     Borrower or any of the Subsidiaries.

     SECTION 9.2.10.  Transactions  with  Affiliates.  Enter into,  engage in or
perform any  Affiliate  Transaction,  make any offer or  commitment to do so, or
enter into any agreement to do so, except:

          (a) Restricted  Payments by any Subsidiary to the extent  permitted by
     Section 9.2.6;

          (b) loans or  advances  to any  director,  officer or  employee of the
     Borrower  or  any of its  Subsidiaries  made  in  the  ordinary  course  of
     business;

          (c) any other  Affiliate  Transaction  with the  Borrower or any other
     Affiliate  not otherwise  permitted by any of the other  provisions of this
     Section 9.2.10; provided, that (i) the terms of such Affiliate Transaction,
     taken as a whole, are no less favorable to the Borrower or its Subsidiaries
     than would be the case if such Affiliate  Transaction had been entered into
     with a Person that is


                                      -92-


     not an Affiliate,  (ii) the aggregate Fair Market Value (as determined on a
     reasonable  basis  and in good  faith  by the  Board  of  Directors  of the
     Borrower) of all Affiliate  Transactions  permitted by this clause (c) (and
     not otherwise  permitted by any other clause of this Section 9.2.10) during
     any fiscal year of the Borrower shall not exceed $250,000, and (iii) at the
     time of the  completion  of such  Affiliate  Transaction,  and after giving
     effect  thereto,  no  Default  or  Event  of  Default  shall  occur  or  be
     continuing.

     SECTION  9.2.11.  Sale of Capital  Stock,  etc.  Issue,  sell,  transfer or
otherwise  dispose of any  shares of any  Capital  Stock of any of the  Borrower
(except  the  issuance  of  shares  of  Capital   Stock  upon  the  exercise  of
subordinated  debt warrants  outstanding as of the date hereof and stock options
issued to employees  under the Borrower's  existing stock option plan) or any of
its Subsidiaries, except:

          (a) the pledge from time to time of Capital  Stock of the Borrower and
     any of its Subsidiaries to the Agent for the benefit of the Secured Parties
     in  accordance  with  the  terms  of  this  Agreement  and  the  Collateral
     Documents; and

          (b) the issuance  and Sale by the Borrower of shares of its  Permitted
     Capital Stock;  provided,  however,  that each of the following  conditions
     shall be satisfied:

               (i) no Event of Default under Section  10.1.9 shall be continuing
          at the time of such issuance and sale or shall result therefrom; and

               (ii) all of the Net Equity  Proceeds  from any such  issuance and
          Sale  pursuant to any Public  Offering  shall be used by the Borrower,
          immediately upon its receipt thereof, to prepay Facility B Loans.

     SECTION  9.2.12.  Change  of  Control  Triggering  Events.  Enter  into  or
undertake any  transaction,  arrangement or agreement  (whether a consolidation,
merger,  issue or Sale of  Capital  Stock or other  Securities,  reorganization,
voting  agreement or  otherwise)  that will or could  reasonably  be expected to
result in a Default under Section 10.1.9.

     SECTION 9.2.13.  Change of Location or Name. Change (a) the location of its
principal place of business,  chief executive  office,  major executive  office,
chief  place of  business  or records  concerning  its  business  and  financial
affairs, or (b) its name or the name under or by which it conducts its business,
in each case,  without first giving the Agent written  notice thereof and having
taken any and all action


                                      -93-


reasonably  required  by the  Agent  to  maintain  and  preserve  the  perfected
first-priority Liens in favor of the Agent created by the Collateral Documents.

     SECTION 9.2.14.  Dormant  Subsidiaries.  Hold any material  Property in any
Dormant Subsidiary, make any Investments in any Dormant Subsidiary, or allow any
Dormant Subsidiary to engage in any business operations.


                                    ARTICLE X

                                EVENTS OF DEFAULT

     SECTION 10.1. Events of Default. The term "Event of Default" shall mean any
of the following  events set forth in this Section 10.1 occurring or existing at
any time on or after the date of this Agreement:

     SECTION 10.1.1. Non-Payment of Obligations. The Borrower shall default:

          (a) in the payment or prepayment  when due under this Agreement or any
     Note of any principal of any of the Loans,  and such default shall continue
     unremedied for a period of more than one (1) Business Day;

          (b) in the payment or prepayment  when due under this Agreement or any
     Note of any interest on any of the Loans or other  Obligations  or any Fees
     payable under Section 3.6, and such default shall continue unremedied for a
     period of more than three (3) Business Days; or

          (c) in the payment  when due under this  Agreement or any of the other
     Loan  Documents  of any other sum (other than any sum referred to in clause
     (a) or (b)),  and such default shall  continue  unremedied  for a period of
     more than five (5) Business Days.

     SECTION 10.1.2.  Non-Performance of Certain Obligations. The Borrower shall
default in the due  performance  or observance of any of its  Obligations  under
Section  9.1.6  or  Section  9.2  (including   Sections  9.2.1  through  9.2.13,
inclusive),  or any holder of any Subordinated Indebtedness shall default in the
due performance or observances of any of its  obligations  under any of the Loan
Documents or Subordinated Debt Documents.


                                      -94-


     SECTION 10.1.3.  Non-Performance of Other Obligations.  The Borrower or any
of its Subsidiaries shall default in the due performance or observance of any of
its  Obligations  under any of the Loan  Documents  (other than the  obligations
specified  in  Section  10.1.1  or  10.1.2),  and such  default  shall  continue
unremedied  for more than thirty (30) days after notice  thereof shall have been
given to the Borrower by the Agent.

     SECTION 10.1.4.  Breach of Warranty.  Any representation or warranty of the
Borrower or any of its Subsidiaries  under any of the Loan Documents is or shall
be untrue or incorrect in any material respect when made or deemed made.

     SECTION 10.1.5. Default Under Other Instruments.

          (a) The  Borrower  or any of its  Subsidiaries  shall fail to make any
     payments,  when due, of any Indebtedness for Borrowed Money of the Borrower
     or of any of its Subsidiaries  (other than the Obligations),  such payments
     shall exceed  $500,000 in the  aggregate,  and such failure shall  continue
     beyond the periods of grace, if any,  provided in the Instruments  under or
     by which such Indebtedness for Borrowed Money is governed or evidenced;

          (b) The Borrower or any of its  Subsidiaries  shall fail to perform or
     observe  the  terms  of  any   Instruments   governing  or  evidencing  any
     Indebtedness  for  Borrowed  Money  of  the  Borrower  or  of  any  of  its
     Subsidiaries,  and such  failure of the kind  described  in this clause (b)
     shall  permit any one or more  holders of such  Indebtedness  for  Borrowed
     Money to declare  immediately  due and payable or otherwise  to  accelerate
     Indebtedness  for  Borrowed  Money  of  the  Borrower  or  of  any  of  its
     Subsidiaries in an aggregate amount exceeding $500,000;or

          (c)  Any  Lien  on  any  Property  of  the  Borrower  or of any of its
     Subsidiaries  securing any  Indebtedness for Borrowed Money of the Borrower
     or of any of its  Subsidiaries in an aggregate  amount  exceeding  $500,000
     shall be foreclosed or otherwise enforced.

     SECTION  10.1.6.  Bankruptcy,  Insolvency,  etc. The Borrower or any of its
Subsidiary shall:

          (a)  generally  fail to pay its debts as they  become due, or admit in
     writing its inability to pay its debts as they become due;

          (b) apply for,  consent  to, or  acquiesce  in, the  appointment  of a
     trustee, receiver, sequestrator, or other custodian for the


                                      -95-


     Borrower or any such  Subsidiary or any Property of any thereof,  or make a
     general assignment for the benefit of creditors;

          (c) in the  absence  of such  application,  consent  or  acquiescence,
     permit  or  suffer  to exist  the  involuntary  appointment  of a  trustee,
     receiver,  sequestrator  or other  custodian  for the  Borrower or any such
     Subsidiary  or for a substantial  part of the Property of any thereof,  and
     such  trustee,  receiver,  sequestrator  or other  custodian  shall  not be
     discharged within sixty (60) days;

          (d)  permit or suffer to exist  the  involuntary  commencement  of, or
     voluntarily commence, any bankruptcy,  reorganization, debt arrangement, or
     other case or proceeding under any bankruptcy or insolvency laws, or permit
     or  suffer  to  exist  the  involuntary  commencement  of,  or  voluntarily
     commence, any dissolution,  winding up or liquidation  proceeding,  in each
     case, by or against the Borrower or any such  Subsidiary,  provided that if
     not commenced by the Borrower or any such Subsidiary, such proceeding shall
     be consented to or acquiesced in by the Borrower or any such Subsidiary, or
     shall  result  in  the  entry  of an  order  for  relief  or  shall  remain
     undismissed for more than sixty (60) days;

          (e) with  respect  to the  Borrower,  permit  or  suffer  to exist the
     commencement  of any case,  proceeding or other action seeking the issuance
     of a warrant of attachment, execution, distraint or similar process against
     all or any material part of its Property (except for any such attachment or
     similar process that would constitute a Permitted Lien); or

          (f) take any corporate action  authorizing,  or in furtherance of, any
     of the foregoing.

     SECTION  10.1.7.  Judgments.  A final judgment  which,  with all other such
outstanding  final  judgments  against the Borrower or any of its  Subsidiaries,
exceeds an aggregate of $500,000  shall be rendered  against any of the Borrower
or any of its  Subsidiaries,  and,  within thirty (30) days after entry thereof,
such judgment shall not have been discharged or execution thereof stayed pending
appeal,  or within thirty (30) days after the expiration of any such stay,  such
judgment shall not have been discharged.

     SECTION 10.1.8. Impairment of Security, etc. Any Loan Document, or any Lien
granted thereunder, shall (except in accordance


                                      -96-


with its terms), in whole or in part, terminate, cease to be effective, or cease
to be the legally  valid,  binding and  enforceable  obligation  of the Borrower
thereto;  or the Borrower shall,  directly or indirectly,  contest in any manner
such  effectiveness,  validity,  binding nature or  enforceability;  or any Lien
securing  any of the  Obligations  shall,  in whole  or in  part,  cease to be a
perfected  first-priority  Lien, subject only to the exceptions permitted by the
Loan Documents.

     SECTION 10.1.9.  Change of Control  Triggering Event. At any time after the
date hereof, any of the following shall occur (each of the following referred to
herein as a "Change of Control Triggering Event"):

          (a) any Change of Control; or

          (b) the  Borrower  shall,  for any  reason  whatsoever,  cease to own,
     legally and  beneficially,  with full power to vote,  and free and clear of
     all Liens (other than Liens in favor of the Agent), directly or indirectly,
     one hundred percent (100%) of the outstanding  Capital Stock of every class
     of each Subsidiary.

     SECTION 10.2.  Action if Bankruptcy.  If any Event of Default  described in
Section 10.1.6 shall occur,  all of the Commitments and all obligations to issue
Letters  of  Credit  shall  automatically  be  terminated  and  the  outstanding
principal  amount  of  all  Loans  and  the  outstanding  amount  of  all  other
Obligations shall  automatically be and become immediately due and payable,  and
the Borrower shall automatically  become obligated to provide cash collateral to
the Agent in an amount equal to the undrawn  amount under all Letters of Credit,
all without notice, demand, presentment or other action of any kind.

     SECTION  10.3.  Action if Other Event of  Default.  If any Event of Default
(other than an Event of Default described in Section 10.1.6) shall occur for any
reason, whether voluntary or involuntary, and be continuing, the Agent, upon the
direction of the Required Banks, may, by giving notice to the Borrower,  declare
(a) all of the  Commitments and all obligations to issue Letters of Credit to be
terminated,  whereupon the  Commitments  and all obligations to issue Letters of
Credit  shall be  immediately  terminated,  and/or (b) all or any portion of the
outstanding principal amount of the Loans or the outstanding amount of any other
Obligations to be immediately due and payable,  whereupon all of the Commitments
and all  obligations  to issue Letters of Credit shall  terminate  forthwith and
such Loans and other Obligations,  or, as the case may be, such portion thereof,
shall  be and  become  immediately  due  and  payable,  and the  Borrower  shall
automatically  become  obligated to provide cash  collateral  to the Agent in an
amount equal to the undrawn


                                      -97-


amount  under all  Letters  of  Credit,  in each case  under  clause (a) or (b),
without further notice, demand, presentment or other action of any kind.


                                   ARTICLE XI

                                    THE AGENT

     SECTION  11.1.  Actions.  Each  Bank or other  holder  of any  Note  hereby
authorizes  the  Agent  to act on  behalf  of such  Bank or  holder  under  this
Agreement  and the other Loan  Documents  and, in the  absence of other  written
instructions  from the  Required  Banks (or, if required by the terms of Section
12.1, from all the Banks) received from time to time by the Agent, (with respect
to which the Agent agrees that it will,  subject to the next three  sentences of
this Section 11.1,  comply in good faith except to the extent that it is advised
by counsel that such  compliance  would be contrary to any  Applicable  Law), to
exercise such powers hereunder and thereunder as are  specifically  delegated to
or required of the Agent by the terms  hereof and  thereof,  together  with such
powers  as may  be  reasonably  incidental  thereto.  Each  Bank  agrees  (which
agreement  shall  survive any  termination  of this  Agreement) to indemnify the
Agent,  promptly  upon demand,  ratably at the time such demand is  transmitted,
from  and  against  any  and  all  liabilities,  obligations,  losses,  damages,
penalties,  actions,  judgments,  suits, costs, expenses or disbursements of any
kind or nature whatsoever  (collectively,  "Indemnified Costs") which may at any
time be imposed  on,  incurred  by, or asserted  against  the Agent,  in any way
relating to or arising out of this Agreement or any of the other Loan Documents,
including  the  reimbursement  of the  Agent  for all  reasonable  out-of-pocket
expenses (including  reasonable fees and disbursements of counsel,  amounts paid
in settlement and court costs)  incurred by the Agent hereunder or in connection
herewith or in enforcing the  Obligations  of the Borrower and its  Subsidiaries
under  this  Agreement  or any of the other Loan  Documents,  in all cases as to
which the Agent is not  reimbursed  by the  Borrower;  except for any portion of
such liabilities,  obligations,  losses, damages, penalties, actions, judgments,
suits,  costs,  expenses  or  disbursements  which  (a)  a  court  of  competent
jurisdiction has found, in a final  nonappealable  order,  resulted directly and
primarily by reason of the Agent's gross  negligence or willful  misconduct,  or
(b) have been  reimbursed by the Borrower  pursuant to Section  13.4.  The Agent
shall not be  required  to take any  action  hereunder  or under any other  Loan
Document, or to prosecute or defend any suit in respect of this Agreement or any
other Loan Document, unless indemnified to its satisfaction by the Banks against
any  Indemnified  Costs,  except for Indemnified  Costs  resulting  directly and
primarily by reason of the Agent's gross  negligence or willful  misconduct.  If
any  indemnity  required by this Section 11.1 in favor of the Agent shall become
impaired,


                                      -98-


the Agent may call for additional indemnity and cease to do the acts indemnified
against  until such  additional  indemnity is given.  The Agent may delegate its
duties hereunder to any of its Affiliates,  agents or attorneys-in-fact selected
in good faith by the Agent.

     SECTION 11.2.  Exculpation.  Notwithstanding  any provision to the contrary
elsewhere in this Agreement or any of the other Loan Documents,  the Agent shall
not have any  duties  or  responsibilities,  except  those  expressly  set forth
herein,  or any trust or fiduciary  relationship  with any Bank,  and no implied
covenants, functions, responsibilities, duties, obligations or liabilities shall
be read into this  Agreement  or any other  Loan  Document  or  otherwise  exist
against  the  Agent.  Neither  the  Agent  nor any of its  directors,  officers,
employees or agents (collectively, the "Related Parties") shall be liable to any
Bank for any action  taken or omitted to be taken by it under this  Agreement or
any other Loan Document, or in connection herewith or therewith,  except for its
own willful  misconduct or gross  negligence,  nor shall the Agent or any of the
Related Parties be responsible for any recitals or representations or warranties
herein or therein, or for the effectiveness,  enforceability,  validity,  or due
execution of this Agreement or any other Loan  Document,  nor shall the Agent or
any of the  Related  Parties be  obligated  to make any inquiry  respecting  the
performance by the Borrower of its  obligations  hereunder or thereunder,  or to
inspect the  Properties,  books or records of the  Borrower.  The Agent shall be
entitled to rely upon advice of counsel  concerning  legal  matters and upon any
notice,  consent,  certificate,  statement,  or writing  which it believes to be
genuine and to have been  presented by a proper  Person.  The Agent shall in all
cases be fully  protected in acting,  or in refraining  from acting,  under this
Agreement  and the other  Loan  Documents  in  accordance  with a request of the
Required Banks (or, to the extent this Agreement  requires a higher  percentage,
such higher percentage), and such request and any action taken or failure to act
pursuant  thereto shall be binding upon all the Banks and all future  holders of
the  Obligations.  The Agent shall be fully  justified in failing or refusing to
take any action under this Agreement or any other Loan Document  unless it shall
first  receive  such advice or  concurrence  of the  Required  Banks (or, to the
extent this Agreement requires a higher  percentage,  such higher percentage) as
it deems appropriate.

     SECTION 11.3.  Successor.  Subject to the  appointment  and acceptance of a
successor  as provided  below,  the Agent may resign as such at any time upon at
least  thirty (30) days' prior  notice to the  Borrower  and all Banks,  and the
Agent may be removed at any time with  reasonable  cause by the Required  Banks.
Upon any such resignation or removal,  the Required Banks may, upon consultation
with  the  Borrower,   appoint  another  Bank  which  is  a  commercial  banking
institution or trust institution having


                                      -99-


a combined capital and surplus of at least $500,000,000 as a successor Agent. If
the Required Banks do not make such  appointment  within ten days, the resigning
or removed Agent,  shall,  upon  consultation  with the Borrower,  appoint a new
Agent, from among the Banks which are commercial  banking or trust  institutions
having a combined  capital and surplus of at least  $500,000,000  or, if no Bank
accepts such appointment,  from among all other commercial banking  institutions
or  trust  institutions  having  a  combined  capital  and  surplus  of at least
$500,000,000.  Upon the acceptance of any  appointment as Agent,  such successor
Agent  shall  thereupon  become  the Agent  hereunder  and under the other  Loan
Documents and shall be entitled to receive from the prior Agent,  such documents
of transfer and  assignment as it may reasonably  request,  and the resigning or
removed Agent shall be  discharged  from its duties and  obligations  under this
Agreement and the other Loan Documents.

     SECTION 11.4. Loan Documents, etc. Each Bank hereby authorizes the Agent to
enter into the  applicable  Loan  Documents and to take all action  contemplated
thereby. Each Bank agrees that no Bank shall have any right individually to seek
to  realize  upon any  security  granted  by or  guaranty  provided  by any Loan
Document,  it being  understood  and agreed that such rights and remedies may be
exercised by the Agent for the benefit of the Secured  Parties upon the terms of
the Loan Documents.

     SECTION 11.5.  Loans by Agent.  Any Bank which may at any time be acting as
Agent and as a Bank hereunder shall have the same rights and powers with respect
to any Loans  made by it and any Notes  held by it as any Bank and may  exercise
the  same as if it were not a Bank  hereunder,  and the term  "Bank"  and,  when
appropriate, "holder", shall include any Bank who is then Agent.

     SECTION  11.6.  Credit  Decisions.  Each  Bank  acknowledges  that  it has,
independently  of  the  Agent  or  other  Banks,  and  based  on  the  financial
information referred to in Section 8.4 and such other documents, information and
investigations  as it has deemed  appropriate,  made its own credit  decision to
make its Commitments and to participate in the Credit Extensions. Each Bank also
acknowledges that it will,  independently of the Agent or other Banks, and based
on such documents,  information and  investigations as it shall deem appropriate
at any time,  continue to make its own credit  decisions as to exercising or not
exercising  from time to time any rights and  privileges  available  to it under
this Agreement, the Notes or the other Loan Documents.

     SECTION 11.7.  Notices,  etc., to the Agent.  The Agent will  distribute to
each Bank each Instrument and copies of all other communications received by the
Agent from the Borrower or any of its  


                                     -100-


Subsidiaries  in accordance with the terms of this Agreement or any of the other
Loan Documents.


                                   ARTICLE XII

                        ADDITIONAL BANKS AND PARTICIPANTS

     SECTION 12.1. Participations by Banks.

     SECTION 12.1.1  Participations.  From and after the date of this Agreement,
any Bank may,  subject  to the prior  written  consent  of the  Borrower,  which
consent  will  not be  unreasonably  withheld,  in the  ordinary  course  of its
business and in  accordance  with  Applicable  Law, sell to one or more banks or
other entities  ("Participants")  participating  interests in any Loans owing to
such  Bank,  any Notes held by such Bank,  any  Commitments  of such Bank or any
other  interests  of such Bank  under  this  Agreement  and under the other Loan
Documents  (which  Sales  shall be, as nearly  as  practicable,  and  permitting
customary rounding of such sales and resulting retained interests, on a pro rata
basis as to all of the Loans,  Notes,  Commitments  and other  interests of such
Bank  under  the Loan  Documents).  In the event of any such sale by any Bank of
participating  interests to a Participant,  such Bank's  obligations  under this
Agreement to the other parties to this Agreement  shall remain  unchanged,  such
Bank shall remain solely  responsible  for the  performance  thereof,  such Bank
shall  remain  the  holder  of each of its  Notes for all  purposes  under  this
Agreement  and the other  Loan  Documents,  the  Borrower  and the  Agent  shall
continue  to deal solely and  directly  with such Bank in  connection  with such
Bank's rights and obligations under this Agreement and the other Loan Documents,
and such Bank shall  retain the sole right to  enforce  the  Obligations  of the
Borrower  and  its  Subsidiaries  relating  to  the  Loans  and to  approve  any
amendment,  modification  or waiver of any provision of this Agreement or any of
the other Loan Documents. It is understood that nothing in the prior sentence or
elsewhere in this Section  12.1.1 shall  prohibit a Bank from  agreeing with any
Participant  that such Bank will not,  without the consent of such  Participant,
take any action  that would in any event  require  approval  of all of the Banks
under  Section  13.1.  Each Bank  hereby  agrees that it will not agree with any
Participant  that such Bank will not take any action without such  Participant's
consent  unless such  action  would in any event  require  approval of all Banks
under Section 13.1.

     SECTION  12.1.2.  Notice to  Borrower;  Participant's  Rights of Set-off in
Certain Cases.  The Agent shall,  within ten (10) Business Days of the sale to a
Participant of an interest in any Loans,  provide to the Borrower notice of such
sale.  The  Borrower  agrees that each  Participant  shall be deemed to have all
rights of set-off and bankers' liens provided by


                                     -101-


Applicable Law in respect of its  participating  interest in amounts owing under
this Agreement,  any Notes or any of the other Loan Documents to the same extent
as if the  amount of its  participating  interest  were owing  directly  to such
Participant as a Bank under this  Agreement,  any Notes or any of the other Loan
Documents,  provided that such Participant  shall only be entitled to such right
of set-off if it shall have agreed,  for the benefit of the Banks and holders of
Notes,  in  the  agreement   pursuant  to  which  it  shall  have  acquired  its
participating  interest,  to  purchase  from the Banks and holders of Notes such
participations  in the Notes  held by them as shall be  necessary  to cause such
Participant to share the amount recovered in exercising such right of set-off or
bankers' liens pro rata in accordance  with the aggregate  unpaid  principal and
interest on the Loans held by each of them.

     SECTION 12.1.3. Rights of Participants.  The Borrower also agrees that each
Participant shall be entitled to the benefits of Sections 3.8, 4.5, 4.8 and 12.4
with respect to its  participation  in the Loans  outstanding from time to time,
and all amounts to which any Participant is entitled thereunder shall be paid by
the Borrower directly to the Participant; provided, that no Participant shall be
entitled to receive  any  greater  amount  pursuant  to such  Sections  than the
transferor  Bank would have been entitled to receive in respect of the amount of
the participation transferred by such transferor Bank to such Participant had no
such transfer occurred.

     SECTION 12.2. Assignments by Banks.

     SECTION 12.2.1. Assignments. From and after the date of this Agreement, any
Bank (any such Bank  being  referred  to  herein as an  "Assigning  Bank")  may,
subject to the prior written consent of the Borrower,  which consent will not be
unreasonably  withheld, in the ordinary course of its business and in accordance
with  Applicable  Law, assign and transfer to any other Bank or to any Affiliate
of such  Assigning  Bank and, with the consent of the Agent (such consent not to
be  unreasonably  withheld),  to any one or more  additional  banks or financial
institutions  ("Purchasing  Bank") any part of such Assigning  Bank's rights and
obligations  (including  Commitments)  under this  Agreement,  its Notes and the
other Loan Documents  (which  assignments  and transfers  shall be, as nearly as
practicable, and permitting customary rounding of such assignments and transfers
and resulting  retained  interests,  on a pro rata basis as to all of the Loans,
Notes and  Commitments  of such Assigning Bank and as to all of the other rights
and  obligations  of such  Assigning  Bank).  Any such  assignment  and transfer
("Assignment") shall be made pursuant to an Assignment and Acceptance Agreement,
substantially  in the form of Exhibit E  attached  hereto  (an  "Assignment  and
Acceptance Agreement"), executed by such Purchasing Bank and such Assigning Bank
(and, in the case of a


                                     -102-


Purchasing Bank that is not then a Bank or an Affiliate  thereof,  by the Agent)
and delivered to the Agent for its  acceptance and recording in the Register (as
hereinafter defined); provided, however, that (a) the aggregate principal amount
of all Loans and  Commitments of the Assigning  Bank being assigned  pursuant to
any such Assignment shall in no event be less than $1,000,000 and shall be in an
integral multiple of $500,000 in excess thereof,  (b) each such Assignment shall
be of a constant,  and not a varying,  percentage of all of the Assigning Bank's
interests in all of its Commitments, Loans and Notes and all of its other rights
and obligations  under this  Agreement,  the Notes and the other Loan Documents,
and (c) after giving  effect to any such  Assignment by an Assigning  Bank,  the
aggregate amount of the Assigning Bank's Commitments hereunder shall not be less
than $1,000,000.  From and after the effective date specified in each Assignment
and  Acceptance  Agreement,  which  effective  date  must be at  least  five (5)
Business Days after the execution and delivery of such Assignment and Acceptance
Agreement to the Agent and (if required) the  acceptance of such  Assignment and
Acceptance  Agreement  by the Agent (the  "Transfer  Effective  Date"):  (i) the
Purchasing Bank  thereunder  shall be a party hereto and, to the extent provided
in such Assignment and Acceptance Agreement,  have the rights and obligations of
a Bank hereunder with respect to the Loans,  Commitments  and Notes as set forth
therein, and (ii) the Assigning Bank thereunder shall, to the extent provided in
such Assignment and Acceptance Agreement, be released from its obligations under
this Agreement.

     SECTION  12.2.2.  Effect  of  Assignment  and  Acceptance  Agreement.  Each
Assignment  and  Acceptance  Agreement duly executed and delivered in compliance
with the foregoing  provisions  of Section  12.2.1 shall be deemed to amend this
Agreement  to the  extent,  and only to the  extent,  necessary  to reflect  the
addition  of  such  Purchasing  Bank  as a  Bank  hereunder  and  the  resulting
adjustment of Percentages.

     SECTION 12.2.3. Delivery of New Notes By Borrower Following Assignments. In
the case of any Assignment  under Section 12.2.1 after the Closing Date,  within
five (5) Business Days after the Transfer Effective Date determined  pursuant to
the  applicable  Assignment  and Acceptance  Agreement and Section  12.2.1,  the
Borrower shall execute and deliver to the Agent,  against surrender of the Notes
of the  Assigning  Bank to the Agent,  new Notes to the order of the  Purchasing
Bank in an amount  equal to the  Commitments  assigned  to it  pursuant  to such
Assignment and Acceptance  Agreement and new Notes to the order of the Assigning
Bank in a principal  amount equal to the  Commitment  retained by it  hereunder.
Such new Notes shall be dated the Transfer Effective Date (or such other date as
may be  agreed  to by the  Borrower,  the  Agent,  the  Assigning  Bank  and the
Purchasing  Bank)  and  shall  otherwise  be in the form of the  Notes  replaced


                                     -103-


thereby.  The Notes  surrendered  by the Assigning Bank shall be returned by the
Agent to the Borrower marked "cancelled."

     SECTION 12.2.4.  Agent's Maintenance of Register.  The Agent shall maintain
at its address a copy of each Assignment and Acceptance  Agreement  delivered to
it and a  register  (the  "Register")  for  the  recordation  of the  names  and
addresses  of the Banks,  the  Commitments  of each Bank in effect  from time to
time,  and the  principal  amount of the  Loans  owing to each Bank from time to
time.  The  entries  in the  Register  shall be  conclusive,  in the  absence of
manifest error, and the Borrower,  the Agent and the Banks may treat each Person
whose name is recorded in the  Register as the maker of the  Commitments  and as
the owner of the Loans recorded therein for all purposes of this Agreement.  The
Register  shall be available for  inspection  by the Borrower,  the Agent or any
Bank at any reasonable time and from time to time upon reasonable prior notice.

     SECTION 12.2.5.  Actions of Agent;  Fees. Upon its receipt of an Assignment
and Acceptance  Agreement  executed by an Assigning  Bank and a Purchasing  Bank
(and,  in the case of a Purchasing  Bank that is not then a Bank or an Affiliate
thereof, by the Agent),  together with (in the case of a Purchasing Bank that is
not then a Bank or an Affiliate  thereof)  payment by the Purchasing Bank to the
Agent for the  account  of the Agent of a  registration  and  processing  fee of
$2,500,  the Agent shall (a)  promptly  accept such  Assignment  and  Acceptance
Agreement,  (b) on the Transfer  Effective Date determined  pursuant thereto and
Section 12.2.1,  record the information  contained therein in the Register,  and
(c) give notice of such  acceptance and recordation to each of the Banks and the
Borrower.

     SECTION  12.2.6.   Assigning  Bank,  Purchasing  Bank  and  Other  Parties;
Confirmations  and  Agreements.  By executing and  delivering an Assignment  and
Acceptance  Agreement,  the Assigning Bank  thereunder  and the Purchasing  Bank
thereunder  shall  confirm to and agree  with each  other and the other  parties
hereto as follows:  (a) other than as provided in such Assignment and Acceptance
Agreement,  such Assigning Bank makes no  representation or warranty and assumes
no responsibility with respect to any statements,  warranties or representations
made in or in connection with this Agreement, any of the other Loan Documents or
any other  Instrument  furnished  pursuant  hereto or the  execution,  legality,
validity, enforceability,  genuineness,  sufficiency or value of this Agreement,
any of the other  Loan  Documents  or any other  Instrument  furnished  pursuant
hereto;  (b) such Assigning Bank makes no representation or warranty and assumes
no responsibility with respect to the financial condition of the Borrower or the
performance or observance by the Borrower of any of its  Obligations  under this
Agreement,  any of the other Loan  Documents or any other  Instrument  furnished
pursuant hereto; (c) such Purchasing Bank


                                     -104-


confirms that it has received a copy of this Agreement,  together with copies of
such  financial  statements and such other  documents and  information as it has
deemed  appropriate  to make its own credit  analysis and decision to enter into
such  Assignment  and  Acceptance  Agreement;  (d) such  Purchasing  Bank  will,
independently  and without reliance upon any of the Agents,  such Assigning Bank
or any other Banks and based on such documents and  information as it shall deem
appropriate at the time,  continue to make its own credit decisions in taking or
not taking action under this  Agreement;  (e) such  Purchasing Bank appoints and
authorizes  the Agent to take such action as agent on its behalf and to exercise
such  powers  under this  Agreement  or any of the other Loan  Documents  as are
delegated  to the Agent by the terms  hereof  and  thereof,  together  with such
powers as are reasonably  incidental  thereto;  (f) such  Purchasing Bank agrees
that it will perform in accordance with their terms all of the obligations which
by the terms of this  Agreement or any of the other Loan  Documents are required
to be performed by it as a Bank;  and (g) such  Purchasing  Bank (i) consents in
all respects to the provisions of the Loan Documents, (ii) agrees to be bound by
the terms of the Loan  Documents,  and (iii)  authorizes the Agent to act on its
behalf  under the Loan  Documents  and to exercise  such  powers  under the Loan
Documents as are delegated to the Agent by the terms thereof, together with such
powers as are reasonably incidental thereto.

     SECTION 12.3. Disclosure of Information.  The Borrower and its Subsidiaries
authorize each Bank to disclose to any  Participant or Purchasing  Bank (each, a
"Transferee")  and any  prospective  Transferee any and all  information in such
Bank's  possession  concerning the Borrower and its Subsidiaries  which has been
delivered to such Bank by or on behalf of the Borrower and its  Subsidiaries  or
the Agent pursuant to this Agreement or which has been delivered to such Bank by
or on behalf of the Borrower and its  Subsidiaries,  or the Agent in  connection
with such Bank's credit evaluation of the Borrower and its Subsidiaries prior to
becoming  a  party  to  this  Agreement;  provided,  that,  prior  to  any  such
disclosure,  the Transferee or prospective Transferee shall agree to be bound by
the provisions of Section 13.12.

     SECTION 12.4. Assistance. In order to facilitate the addition of Purchasing
Banks and  Participants  hereto,  the  Borrower  agrees to  cooperate  fully and
promptly  with  each  Assigning  Bank,  each  Purchasing  Bank and the  Agent in
connection therewith and to provide all reasonable  assistance requested by each
Assigning Bank, each Purchasing Bank or the Agent relating  thereto,  including,
without limitation:

          (a) the  furnishing  promptly of such written  materials and financial
     information regarding the Borrower and its Subsidiaries as


                                     -105-


     each such  Assigning  Bank,  Purchasing  Bank or the  Agent may  reasonably
     request;

          (b) the prompt  execution  of such  documents  as each such  Assigning
     Bank,  Purchasing  Bank or the Agent may  reasonably  request  with respect
     thereto; and

          (c) the participation by officers of the Borrower and its Subsidiaries
     in a meeting or  teleconference  call with prospective  Purchasing Banks or
     prospective  Participants,  upon the request of each such  Assigning  Bank,
     Purchasing Bank or the Agent.

     SECTION 12.5.  Taxes. If any interest in this Agreement or any of the Notes
is  transferred  to any  Transferee  which is  organized  under  the laws of any
jurisdiction  other than the United States or any state  thereof,  the Assigning
Bank shall cause such Transferee,  concurrently  with the  effectiveness of such
transfer,  (a) to  represent  to the  Assigning  Bank  (for the  benefit  of the
Assigning  Bank, the Agent and the Borrower) that under  Applicable Law no taxes
will be required to be withheld by the Administrative Agent, the Borrower or the
Assigning  Bank with  respect to any payments to be made to such  Transferee  in
respect of the Loans or Notes, (b) to furnish to the Assigning Bank (and, in the
case of any  Purchasing  Bank  registered  in the  Register,  the  Agent and the
Borrower) either U.S.  Internal Revenue Service Form 4224, U.S. Internal Revenue
Service  Form 1001 or U.S.  Internal  Revenue  Service  Form W-8  (wherein  such
Transferee   claims   entitlement  to  complete   exemption  from  U.S.  federal
withholding tax on all interest payments  hereunder),  and (c) to agree (for the
benefit of the  Assigning  Bank,  the Agent and the  Borrower)  to  provide  the
Assigning  Bank  (and,  in the case of any  Purchasing  Bank  registered  in the
Register,  the  Agent  and the  Borrower)  a new Form 4224 or Form 1001 upon the
expiration or  obsolescence  of any  previously  delivered  form and  comparable
statements in accordance  with  Applicable  Laws of the U.S. and amendments duly
executed and completed by such Transferee,  and to comply from time to time with
Applicable Law with regard to such withholding tax exemption.

     SECTION 12.6.  Federal Reserve Bank. Nothing herein shall prohibit any Bank
from pledging or assigning any of its Loans or Notes to any Federal Reserve Bank
in accordance with Applicable law.


                                     -106-


                                  ARTICLE XIII

                                  MISCELLANEOUS

     SECTION 13.1.  Waivers,  Amendments,  etc. The provisions of this Agreement
and the other  Loan  Documents  may from time to time be  amended,  modified  or
waived,  and any Collateral may be released,  if such  amendment,  modification,
waiver or release is consented  to in writing by the Required  Banks and, in the
case of any amendment or modification,  the Borrower; provided, however, that no
such amendment, modification, waiver or release:

          (a) which would modify any requirement under any of the Loan Documents
     that any  particular  action be taken by all the Banks  shall be  effective
     unless consented to by all of the Banks;

          (b)  which  would  modify  this  Section,  change  the  definition  of
     "Required Banks" or "Facility A Commitment  Termination Date",  "Facility B
     Commitment  Termination  Date",  release  any  Guaranty,  or  increase  the
     aggregate  amount  of all of the  Commitments,  shall be  effective  unless
     consented to by all of the Banks;

          (c) which would release any substantial (in the reasonable judgment of
     the Agent) part of the Collateral shall be effective unless consented to by
     all of the Banks,  unless such  release is in  connection  with the Sale of
     Property  permitted by Section 9.2.7 (in which event such release shall not
     require the consent of any of the Agent or Banks);

          (d) which would  increase the  Commitments  or the  Percentage  of any
     Bank,  reduce  (other than by  application  of payments)  the amount of any
     principal, interest, Fees or other sums payable under the Loan Documents to
     such Bank or reduce the rate of interest on any  Obligations  to such Bank,
     shall be made without the consent of such Bank;

          (e) which would modify Section 3.3.1, Section  3.3.2(a)(ii),  3.3.3(a)
     or Section  3.3.4(a) shall be effective  unless  consented to by all of the
     Banks;

          (f) which  would  extend the  payment  dates for any  interest or Fees
     payable under this Agreement shall be effective  unless consented to by all
     the Banks; or

          (g) which would adversely affect the interests,  rights or obligations
     of the Agent or would amend the provisions of Section 3.1


                                     -107-


     or 3.6  relating to the  transfer of funds  between the Agent and the Banks
     (including  the types of funds or the  method of such  transfer),  shall be
     made without the consent of the Agent.

     No failure or delay on the part of the Agent,  of any Bank or of any holder
of any Note in exercising any power or right under this Agreement,  the Notes or
any other Loan Documents shall operate as a waiver thereof, nor shall any single
or partial  exercise  of any such power or right  preclude  any other or further
exercise  thereof or the  exercise of any other power or right.  No notice to or
demand on the  Borrower in any case shall  entitle it to any notice or demand in
similar or other circumstances, unless otherwise required by the Loan Documents.
The remedies  herein  provided  are  cumulative  and not  exclusive of any other
remedies provided in any of the other Loan Documents or at law or in equity.

     No waiver or  approval  by the  Agent,  of any Bank or of any holder of any
Note under this Agreement,  the Notes or any other Loan Documents shall,  except
as may be  otherwise  stated  in such  waiver  or  approval,  be  applicable  to
subsequent  transactions.  No waiver or  approval  hereunder  shall  require any
similar or dissimilar waiver or approval thereafter to be granted hereunder.

     SECTION 13. 2. Notices.

          (a) All notices and other communications pursuant to this Agreement or
     any of the other Loan Documents  shall be in writing,  either  delivered in
     hand or sent by first-class  mail,  postage  prepaid,  or sent by facsimile
     transmission, addressed as follows:

               (i) if to the Borrower,  at 4695 44th Street,  S.E., Suite B-130,
          Grand Rapids, MI 49512, marked "Attention:  President", with a copy of
          each  such  notice  or other  communication  given  simultaneously  to
          Goodwin,  Procter & Hoar LLP, Exchange Place, Boston, MA 02109, marked
          "Attention: John B. Steele, Esq."; or

               (ii) if to the Agent,  at 9920 South La  Cienega  Boulevard,  8th
          Floor, Inglewood, CA 90301, marked "Attention: Richard M. Baker, Esq.,
          Senior Vice President,  General Counsel and Secretary", with a copy of
          each such notice or other communication  given  simultaneously to John
          Farrace,  Vice President,  Syndicated  Finance,  9920 South La Cienega
          Boulevard,  14th  Floor,  Inglewood,  California  90301,  to  James F.
          Higgins,  Jr., First Vice  President,  Imperial Bank Merchant  Banking
          Division, 225 Franklin Street, 29th Floor,


                                     -108-


          Boston,  MA 02110,  and also to Bingham Dana LLP, 150 Federal  Street,
          Boston, MA 02110, marked "Attention: Louis J. Duval, Esq."; or

               (iii) if to any Bank,  at the  address set forth for such Bank on
          Schedule 2 hereto; or

               (iv) to such  other  addresses  as any party  hereto  shall  have
          designated in a written notice to the other parties hereto.

          (b) Any notice or other  communication  pursuant to this  Agreement or
     any of the other Loan Documents  shall be deemed to have been duly given or
     made and to have become  effective  when  delivered in hand to the party to
     which it is directed,  or, if sent by first-class mail, postage prepaid, or
     by facsimile  transmission,  and  properly  addressed  in  accordance  with
     paragraph (a) of this Section 13.2, (i) when received by the addressee,  or
     (ii) on the fourth Business Day following the day of the dispatch  thereof,
     whichever of (i) or (ii) shall be the earlier.

     SECTION 13.3.  Costs and Expenses.  The Borrower agrees to pay to the Agent
upon demand all  reasonable  out-of-pocket  costs and  expenses  incurred by the
Agent in connection  with the  structuring,  preparation,  negotiation,  review,
execution  or delivery  of this  Agreement  or any of the other Loan  Documents,
including  all schedules and  exhibits,  or in connection  with any  amendments,
consents or waivers to this  Agreement,  any of the other Loan  Documents or any
related  documents  as may from time to time  hereafter be required or requested
(whether or not any of the same become effective),  including (in each case) all
reasonable  (a) costs and expenses of  syndication  and (b) fees and expenses of
counsel  (including  all local and special  counsel)  for the Agent from time to
time incurred in connection  therewith,  whether or not any of the  transactions
contemplated hereby or thereby are consummated,  and to pay all reasonable costs
and expenses of the Agent (including  reasonable fees and expenses of counsel to
the Agent) incurred in connection  with the  preparation,  negotiation,  review,
execution or delivery of the form of any  Instrument  relevant to this Agreement
or any of the other Loan Documents  (excluding any assignment by any Bank),  the
consideration  of  legal  questions   relevant  hereto  and  thereto,   and  the
consideration  and/or  conduct  of  any  proposed  or  actual  restructuring  or
"workout" of any of the  Obligations.  The Borrower also agrees to reimburse the
Agent  and each  Bank  upon  demand  for all  stamp or other  taxes  payable  in
connection with the execution,  delivery or enforcement of this Agreement or any
Instrument  related  hereto  and  for  all  reasonable   out-of-pocket  expenses
(including  reasonable attorneys' fees and 


                                     -109-


legal  expenses)  incurred  by the  Agent or such Bank in  enforcing  any of the
Obligations  of the Borrower and its  Subsidiaries  under this  Agreement or any
other Loan  Documents and the  consideration  and/or  conduct of any proposed or
actual restructuring or "workout" of any Obligations.

     SECTION  13.4.  Indemnification.  In  consideration  of the  execution  and
delivery of this  Agreement by the Agent and each Bank and the  extension of the
Commitments  by each Bank,  each of the  Borrower  and its  Subsidiaries  hereby
indemnifies  and  holds  free and  harmless  the Agent and the Banks and each of
their  respective  shareholders,   officers,   directors,   employees,   agents,
subsidiaries  and  Affiliates  (collectively,  the  "Indemnified  Parties"  and,
individually,  an  "Indemnified  Party")  from and against any and all  actions,
causes of action,  suits,  losses,  costs,  liabilities,  damages  and  expenses
actually  incurred in  connection  with any of the Loan  Documents or any of the
transactions  contemplated  thereby  (irrespective  of whether such  Indemnified
Party is a party to the action for which  indemnification  hereunder is sought),
including all reasonable fees and disbursements of counsel,  all amounts paid in
settlement and all court costs (the  "Indemnified  Liabilities"),  incurred from
time to time by the  Indemnified  Parties  or any of  them as a  result  of,  or
arising out of, or relating to, or as a direct or indirect result of:

          (a) any transaction  financed or to be financed in whole or in part or
     directly or indirectly with the proceeds of any of the Loans; or

          (b) the entering into or  performance  of this Agreement or any of the
     other  Loan  Documents  by  any of the  Indemnified  Parties  or any of the
     Borrower or any of its Subsidiaries; or

          (c) the  enforcement by any of the  Indemnified  Parties of any of its
     rights or remedies  under any of the Loan Documents or in respect of any of
     the Collateral; or

          (d)  the  presence  on or  under,  or the  escape,  seepage,  leakage,
     spillage,  discharge,  emission,  discharging  or  release  from,  any real
     Property owned or operated by the Borrower or any of their  Subsidiaries of
     any  Hazardous  Material  (including,   without  limitation,   any  losses,
     liabilities,  damages,  injuries,  costs,  expenses  or claims  asserted or
     arising under Environmental  Law),  regardless of whether or not caused by,
     or within the control of, any of the Borrower or their Subsidiaries;


                                     -110-


except  for  any  portion  of such  Indemnified  Liabilities  which  a court  of
competent  jurisdiction  has found, in a final,  nonappealable  order,  resulted
solely  by  reason of such  Indemnified  Party's  gross  negligence  or  willful
misconduct or the breach by such Indemnified  Party of its obligations under the
Loan  Documents.  If and to the extent  that the  foregoing  undertaking  may be
unenforceable  for any reason,  each of the Borrower  hereby  agrees to make the
maximum  contribution to the payment and satisfaction of each of the Indemnified
Liabilities  which is permissible  under  Applicable Law, except as aforesaid to
the extent not payable by reason of the Indemnified  Party's gross negligence or
willful misconduct or breach of such obligations.

     SECTION 13.5. Survival. The Obligations of the Borrower under Sections 13.3
and 13.4 shall in each case survive any  termination  of this  Agreement and the
payment of any of the other Obligations. The representations and warranties made
by the Borrower in this Agreement or in any of the other Loan  Documents,  or in
any document,  certificate or statement  delivered pursuant hereto or thereto or
in connection herewith or therewith, shall survive the execution and delivery of
this  Agreement  and each of the other Loan  Documents and the making of each of
the Loans and other Credit Extensions.

     SECTION 13.6.  Severability.  Any provision of this Agreement, the Notes or
any of the other Loan  Documents  which is  prohibited or  unenforceable  in any
jurisdiction  shall, as to such jurisdiction,  be ineffective to the extent only
of  such  prohibition  or  unenforceability  without  invalidating  any  of  the
remaining  provisions  of this  Agreement,  the Notes or any of the  other  Loan
Documents or the enforceability of any such provision in any other jurisdiction.

     SECTION 13.7. Headings.  The various headings of this Agreement and of each
of the other Loan  Documents  are  inserted for  convenience  only and shall not
affect the meaning or interpretation of this Agreement or any of such other Loan
Documents or any provisions hereof or thereof.

     SECTION  13.8.  Counterparts;  Entire  Agreement.  This  Agreement  may  be
executed by the parties hereto in several  counterparts,  each of which shall be
deemed to be an original and all of which shall constitute  together but one and
the same  agreement.  This  Agreement,  the Notes and the other  Loan  Documents
constitute the entire understanding among the parties hereto with respect to the
subject matter hereof and supersede any prior agreements,  written or oral, with
respect thereto.


                                     -111-


     SECTION 13.9.  CHOICE OF LAW. THIS AGREEMENT,  THE NOTES AND THE OTHER LOAN
DOCUMENTS  SHALL IN ALL RESPECTS BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY
THE  INTERNAL  SUBSTANTIVE  LAWS OF THE STATE OF NEW YORK,  AND,  IN THE CASE OF
PROVISIONS  RELATING TO INTEREST RATES, ANY APPLICABLE LAWS OF THE UNITED STATES
OF AMERICA.

     SECTION 13.10. Successors and Assigns. This Agreement shall be binding upon
and shall  inure to the  benefit  of the  parties  hereto  and their  respective
successors and assigns;  provided,  however, that none of the Borrower or any of
its  Subsidiaries  may  assign or  transfer  any of its  rights  or  obligations
hereunder or under any other Loan Documents without the prior written consent of
all Banks.

     SECTION  13.11.   Further   Assurances.   Each  of  the  Borrower  and  its
Subsidiaries  hereby agrees that it will,  from time to time at its own expense,
promptly  execute  and deliver all such  further  Instruments  and take all such
further  action that may be necessary or  appropriate,  or that the Agent or the
Required Banks may reasonably request, in order to perfect,  preserve or protect
any Liens granted or purported to be granted under the Collateral Documents,  to
enable the Agent and the Banks to exercise  and enforce any of their  respective
rights or remedies  under this  Agreement or any of the other Loan  Documents or
otherwise  to carry out the  intent of this  Agreement  or any of the other Loan
Documents.

     SECTION 13.12.  Confidentiality.  Each Bank shall, for a period of five (5)
years, hold all non-public  information obtained pursuant to the requirements of
this  Agreement,  which has been  identified in writing as  confidential  by the
Borrower,  in  accordance  with such Bank's  customary  procedures  for handling
confidential  information  of this nature and in accordance  with safe and sound
banking  practices,  provided that in any event it is understood and agreed that
each Lender may make  disclosure of such  information  (a) at any time while any
Default shall be continuing in connection with the enforcement of rights herein,
(b)  to  its  examiners,   Affiliates,   outside  auditors,  counsel  and  other
professional  advisors in  connection  with this  Agreement,  (c) as  reasonably
required by any bona fide  prospective  Participant or Purchasing Bank or actual
Participant or Purchasing Bank in connection with the  contemplated  transfer of
any Commitments,  Loans or Notes or any participations  therein, (d) as required
or requested by any Applicable Law or any Governmental  Authority or pursuant to
legal process,  (e) which, at the time of disclosure,  is publicly  available or
(f) in connection  with any  litigation to which any Bank is a party;  provided,
further, that,


                                     -112-


               (i) unless  prohibited  by any  Applicable  Law,  each Bank shall
          notify  the  Borrower  promptly  of any  request  by any  Governmental
          Authority   (other  than  any  such  request  in  connection  with  an
          examination   of  the  financial   condition  of  such  Bank  by  such
          Governmental   Authority)  for  disclosure  of  any  such   non-public
          information  and shall exercise its  reasonable  efforts to permit the
          Borrower, if practical,  to respond to such notice prior to disclosure
          of such information; and(ii) in no event shall any Lender be obligated
          or required to return any materials furnished by the Borrower.

     SECTION 13.13.  Consent to Jurisdiction.  EACH OF THE CREDIT PARTIES BY ITS
EXECUTION HEREOF (A) HEREBY IRREVOCABLY SUBMITS TO THE NONEXCLUSIVE JURISDICTION
OF THE  STATE  COURTS  OF  THE  STATE  OF  CALIFORNIA  AND  TO THE  NONEXCLUSIVE
JURISDICTION  OF THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF CALIFORNIA
FOR THE PURPOSE OF ANY SUIT, ACTION OR OTHER PROCEEDING  ARISING OUT OF OR BASED
UPON THIS  AGREEMENT OR ANY OTHER LOAN DOCUMENT OR THE SUBJECT  MATTER HEREOF OR
THEREOF,  AND (B) HEREBY WAIVES TO THE EXTENT NOT PROHIBITED BY APPLICABLE  LAW,
AND AGREES NOT TO ASSERT,  BY WAY OF MOTION,  AS A DEFENSE OR OTHERWISE,  IN ANY
SUCH PROCEEDING, ANY CLAIM THAT IT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION
OF THE ABOVE-NAMED COURTS, THAT ITS PROPERTY IS EXEMPT OR IMMUNE FROM ATTACHMENT
OR EXECUTION,  THAT ANY SUCH PROCEEDING BROUGHT IN ONE OF THE ABOVE-NAMED COURTS
IS IMPROPER,  OR THAT THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT,  OR THE SUBJECT
MATTER  HEREOF OR THEREOF MAY NOT BE  ENFORCED IN OR BY SUCH COURT.  EACH OF THE
CREDIT PARTIES HEREBY  CONSENTS TO SERVICE OF PROCESS IN ANY SUCH  PROCEEDING IN
ANY MANNER  PERMITTED  BY THE LAWS OF THE STATE OF  CALIFORNIA,  AND AGREES THAT
SERVICE OF PROCESS BY REGISTERED OR CERTIFIED MAIL, RETURN RECEIPT REQUESTED, TO
THE BORROWER IS REASONABLY CALCULATED TO GIVE ACTUAL NOTICE.

     SECTION  13.14.  WAIVER OF JURY  TRIAL.  TO THE  EXTENT NOT  PROHIBITED  BY
APPLICABLE  LAW WHICH  CANNOT BE  WAIVED,  EACH OF THE  AGENT,  BANKS AND CREDIT
PARTIES  HEREBY  WAIVES,  AND  COVENANTS  THAT IT WILL NOT  ASSERT  (WHETHER  AS
PLAINTIFF,  DEFENDANT OR OTHERWISE),  ANY RIGHT TO TRIAL BY JURY IN ANY FORUM IN
RESPECT OF ANY ISSUE, CLAIM, DEMAND, ACTION OR CAUSE OF ACTION ARISING OUT OF OR
BASED UPON THIS  AGREEMENT  OR ANY OTHER LOAN  DOCUMENT  OR THE  SUBJECT  MATTER
HEREOF OR THEREOF OR ANY


                                     -113-


OBLIGATION OR IN ANY WAY CONNECTED WITH OR RELATED OR INCIDENTAL TO THE DEALINGS
OF ANY OF THE  BANKS,  AGENT OR CREDIT  PARTIES  IN  CONNECTION  WITH ANY OF THE
ABOVE,  IN EACH CASE WHETHER NOW  EXISTING OR  HEREAFTER  ARISING AND WHETHER IN
CONTRACT  OR  TORT  OR  OTHERWISE.  EACH  CREDIT  PARTY  ACKNOWLEDGES  THAT  THE
PROVISIONS OF THIS SECTION 13.14 CONSTITUTE A MATERIAL INDUCEMENT UPON WHICH THE
AGENT AND BANKS ARE RELYING AND WILL RELY IN ENTERING  INTO THIS  AGREEMENT  AND
ANY OTHER LOAN DOCUMENT.  ANY OF THE BANKS,  AGENT OR CREDIT PARTIES MAY FILE AN
ORIGINAL  COUNTERPART  OR A COPY OF THIS SECTION 13.14 WITH ANY COURT AS WRITTEN
EVIDENCE  OF THE CONSENT OF EACH OF THE BANKS,  AGENT AND CREDIT  PARTIES TO THE
WAIVER OF ITS RIGHT TO TRIAL BY JURY.




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                                     -114-


IN WITNESS  WHEREOF,  the parties hereto have caused this CREDIT AGREEMENT to be
executed by their respective officers hereunto duly authorized as of the day and
in the year first above written.

                                 BORROWER:

                                 SOFTECH, INC.


                                 By:____________________________________________
                                 Its:


                                 BANKS:

                                 IMPERIAL BANK, individually, as a Bank, as 
                                 Agent, and as Issuer


                                 By:____________________________________________
                                 Its:


                                 By:____________________________________________
                                 Its:


                                 GUARANTOR:

                                 INFORMATION DECISIONS, INC.


                                 By:____________________________________________
                                 Its:




                                   Schedule 1


                               DISCLOSURE SCHEDULE





                                   Schedule 2


ADDRESSES


1.   Imperial Bank, as Agent, as Issuer and as a Bank

         Domestic Office:

         225 Franklin Street
         Suite 2900
         Boston, MA 02110
         Attention: William J. Sweeney

         Tel:  (617) 521-9413
         Fax:  (617) 521-9410