1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended SEPTEMBER 30, 2000 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _____ to _____ Commission file number 000-26437 ================================================================================ ACCRUE SOFTWARE, INC. (Exact name of registrant as specified in its charter) DELAWARE 94-3238684 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 48634 MILMONT DRIVE FREMONT, CA 94538-7353 (Address of principal executive offices, including zip code) (510) 580-4500 (Registrant's telephone number, including area code) ================================================================================ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] As of November 8, 2000, there were 30,363,800 shares of the registrant's Common Stock outstanding. 2 ACCRUE SOFTWARE, INC. INDEX PAGE PART I. FINANCIAL INFORMATION ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) CONDENSED CONSOLIDATED BALANCE SHEETS AT SEPTEMBER 30, 2000 AND MARCH 31, 2000 3 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS AND SIX MONTHS ENDED SEPTEMBER 30, 2000 AND 1999 4 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE SIX MONTHS ENDED SEPTEMBER 30, 2000 AND 1999 5 NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 6 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 7 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 21 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS 22 ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS 22 ITEM 3. DEFAULTS UPON SENIOR SECURITIES 22 ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS 22 ITEM 5. OTHER INFORMATION 22 ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K 22 SIGNATURES 24 2 3 PART I. FINANCIAL INFORMATION ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS ACCRUE SOFTWARE, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED, IN THOUSANDS, EXCEPT PER SHARE DATA) SEPT. 30, MARCH 31, 2000 2000 ASSETS Current assets: Cash and cash equivalents ...................... $ 25,046 $ 31,754 Accounts receivable, net ....................... 11,401 6,279 Prepaid expenses and other current assets ...... 1,599 1,032 --------- --------- Total current assets ........................ 38,046 39,065 Property and equipment, net ...................... 2,766 2,253 Goodwill and intangibles, net .................... 174,270 119,450 Other assets ..................................... 95 131 --------- --------- Total assets ................................ $ 215,177 $ 160,899 ========= ========= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable ............................... $ 2,277 $ 429 Accrued liabilities ............................ 5,147 2,781 Accrued liabilities, merger .................... 2,308 2,421 Deferred revenue ............................... 6,981 3,095 Current portion long term debt ................. 74 147 --------- --------- Total current liabilities ................... 16,787 8,873 Long term debt, net of current portion ........... - 39 --------- --------- Total liabilities ........................... 16,787 8,912 --------- --------- Stockholders' equity: Common stock, $0.001 par value ................. 30 27 Additional paid-in capital ..................... 266,123 191,300 Notes receivable from stockholders ............. (213) (213) Cumulated translation adjustment ............... 9 - Unearned compensation .......................... (2,890) (4,237) Accumulated deficit ............................ (64,669) (34,890) --------- --------- Total stockholders' equity .................. 198,390 151,987 --------- --------- Total liabilities and stockholders' equity .. $ 215,177 $ 160,899 ========= ========= See accompanying notes to the condensed consolidated financial statements. 3 4 ACCRUE SOFTWARE, INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED, IN THOUSANDS, EXCEPT PER SHARE DATA) THREE MONTHS ENDED SIX MONTHS ENDED SEPT. 30, SEPT. 30, SEPT. 30, SEPT. 30, 2000 1999 2000 1999 -------- -------- -------- -------- Net revenue: Software license $ 6,727 $ 2,784 $ 13,650 $ 5,395 Maintenance and service 3,308 766 6,135 1,341 -------- -------- -------- -------- Total revenue 10,035 3,550 19,785 6,736 -------- -------- -------- -------- Cost of revenues Software license 108 101 489 200 Maintenance and service 1,755 364 3,194 600 -------- -------- -------- -------- Total cost of revenues 1,863 465 3,683 800 -------- -------- -------- -------- Gross profit 8,172 3,085 16,102 5,936 -------- -------- -------- -------- Operating expenses: Research and development 2,059 1,035 3,995 1,829 Sales and marketing 3,488 3,125 7,637 5,458 General and administrative 1,142 577 2,046 1,114 Mergers and acquisitions - 3,560 3,560 Amortization of intangibles 16,244 - 27,103 -- In-process research and development 4,503 - 4,503 Stock-based compensation expense 598 1,146 1,347 2,407 -------- -------- -------- -------- Total operating expenses 28,034 9,443 46,631 14,368 -------- -------- -------- -------- Loss from operations (19,862) (6,358) (30,529) (8,432) Other income (expense) 356 288 761 244 Taxes (11) -- (11) -- -------- -------- -------- -------- Net loss $(19,517) $ (6,070) $(29,779) $ (8,188) ======== ======== ======== ======== Net loss per share, basic and diluted $ (0.71) $ (0.37) $ (1.12) $ (0.74) ======== ======== ======== ======== Shares used in computing net loss per share, basic and diluted 27,660 16,283 26,706 11,122 ======== ======== ======== ======== See accompanying notes to the condensed consolidated financial statements. 4 5 ACCRUE SOFTWARE, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED, IN THOUSANDS, EXCEPT PER SHARE DATA) SIX MONTHS ENDED SEPT. 30, SEPT. 30, 2000 1999 --------- --------- Cash flows from operating activities: Net loss ........................................................... $(29,779) $ (8,188) Adjustments to reconcile net loss to net cash used in operating activities: Write-off of purchased in-process research and development ...... 4,503 Depreciation and amortization ................................... 27,512 230 Provision for sales returns and doubtful accounts ............... 47 85 Amortization of discount on line of credit ...................... -- 7 Stock-based compensation expense ................................ 1,347 2,407 Changes in operating assets and liabilities: Accounts receivable ........................................... (3,973) (1,865) Prepaid expenses and other current assets ..................... 40 (319) Other assets .................................................. 38 127 Accounts payable .............................................. 420 247 Accrued liabilities ........................................... 149 711 Accrued liabilities, merger ................................... (1,703) 2,924 Deferred revenue .............................................. (148) 1,534 -------- -------- Net cash used in operating activities ...................... (1,547) (2,100) -------- -------- Cash flows from investing activities: Acquisition of property and equipment ......................... (1,071) (980) Acquisitions of Infocharger and Pilot, net of cash acquired ... (4,964) -- -------- -------- Net cash used in investing activities ...................... (6,035) (980) -------- -------- Cash flows from financing activities: Proceeds from initial public offering, net of issuance costs .. -- 40,854 Proceeds from equipment loan .................................. -- 602 Proceeds from stock options exercised ......................... 740 557 Proceeds from employee stock purchase plan program ............ 771 -- Treasury stock ................................................ (76) -- Repurchase of common stock .................................... (16) -- Repayment of equipment loan ................................... (186) (907) -------- -------- Net cash provided by financing activities .................. 1,233 41,106 -------- -------- Effect of foreign exchange rate changes on cash ...................... (359) -- -------- -------- Net increase (decrease) in cash and cash equivalents ................. (6,708) 38,026 Cash and cash equivalents at beginning of period ..................... 31,754 2,862 -------- -------- Cash and cash equivalents at end of period ........................... $ 25,046 $ 40,888 ======== ======== Supplemental disclosure of cash flow information: Convertible preferred stock converted to common stock .............. $ -- $ 15,517 ======== ======== Stock issued in connection with acquisitions ....................... $ 70,590 $ 0 ======== ======== Interest paid ...................................................... $ -- $ 44 ======== ======== Unearned compensation related to grants of stock options ........... $ 2,890 $ 6,339 ======== ======== See accompanying notes to the condensed consolidated financial statements. 5 6 NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS NOTE 1 - BASIS OF PRESENTATION The accompanying unaudited condensed consolidated financial statements reflect all adjustments (consisting only of normal recurring adjustments) which, in the opinion of management, are necessary for a fair presentation of the financial results for the periods shown. The balance sheet as of March 31, 2000 was derived from audited financial statements, but does not include all required disclosures required by generally accepted accounting principles. These condensed consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report on Form 10-K/A for the fiscal year ended March 31, 2000. The results of operations for the current interim period are not necessarily indicative of results to be expected for the entire current year or other future interim periods. NOTE 2 - NET LOSS PER SHARE Basic and diluted net loss per share are computed using the weighted average number of common shares outstanding. Convertible preferred stock, options, warrants and shares subject to repurchase were not included in the computation of diluted net loss per share because the effect would be anti-dilutive. Net loss per share for the three and six months ended September 30, 1999 does not include the effect of approximately 2,505,700 stock options outstanding, approximately 20,000 common stock warrants outstanding, and approximately 2,195,600 shares of common stock issued and subject to repurchase by us, because their effects are anti-dilutive. Net loss per share for the three and six months ended September 30, 2000 does not include the effect of approximately 1,282,900 shares of common stock issued and subject to repurchase by us, because their effects are anti-dilutive. A reconciliation of shares used in the calculation of net loss per share follows: THREE MONTHS ENDED SIX MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, (in thousands) 2000 1999 2000 1999 -------- -------- -------- -------- NET LOSS PER SHARE, BASIC AND DILUTED: Net loss ............................................... $(19,517) $ (6,070) $(29,779) $ (8,188) ======== ======== ======== ======== Shares used in computing net loss per share, basic and diluted ............................ 27,660 16,283 26,706 11,122 ======== ======== ======== ======== Net loss per share, basic and diluted .................. $ (0.71) $ (0.37) $ (1.12) $ (0.74) ======== ======== ======== ======== Antidilutive shares of convertible preferred stock, options, warrant and shares subject to repurchase not included in loss per share calculations ................ 1,283 4,722 1,283 4,722 ======== ======== ======== ======== NOTE 3 - EQUITY TRANSACTIONS For the three and six months ended September 30, 1999, we recorded unearned stock-based compensation expense of $0.01 million and $3.7 million, respectively. For the three and six months ended September 30, 2000, we recorded unearned stock-based compensation expense of zero, for the difference at the grant date between the exercise price and the deemed fair value of the common stock underlying the options granted during that period. Amortization of unearned compensation recognized for the three and six months ended September 30, 1999 was $1.1 million and $2.4 million, respectively. Amortization of unearned compensation recognized for the three and six months ended September 30, 2000 was $0.6 million and $1.3 million, respectively. During the three and six months ended September 30, 2000, we granted options to purchase an aggregate of 1,543,000 shares of common stock pursuant to our stock option plans. Also 68,132 shares of common stock were exercised pursuant to our stock option plans. 6 7 NOTE 4 - SIGNIFICANT CUSTOMER AND GEOGRAPHIC INFORMATION Revenue by geographic region is as follows: THREE MONTHS ENDED SIX MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, (in thousands) 2000 1999 2000 1999 ------- ------- ------- ------- United States $ 8,810 $ 3,184 $17,097 $ 6,002 Foreign 1,225 366 2,688 734 ------- ------- ------- ------- $10,035 $ 3,550 $19,785 $ 6,736 ======= ======= ======= ======= No one customer accounted for more than 10% of revenue for the three months ended September 30, 1999. One customer accounted for more than 10% of revenue for the three months ended September 30, 2000. No one customer accounted for more than 10% of revenue for the six months ended September 30, 1999 and 2000. NOTE 5 - ACQUISITIONS The Infocharger Acquisition On July 14, 2000, we acquired specific assets of the Infocharger division (Infocharger) of Tantau Software International, Inc. (Tantau). Tantau is a provider of wireless Internet platforms and software products and services. InfoCharger is the wholly-owned data analysis operation of Tantau. Under the terms of the acquisition, which was accounted for as a purchase, we issued 1,666,667 shares of our common stock in addition to a cash payment of $5 million in exchange for specific assets of Infocharger. The results of operations of Infocharger have been included in the consolidated financial statements from the date of acquisition. The total purchase price including acquisition related expenses was approximately $59.2 million, of which $1.5 million was allocated to in-process research and development and expensed upon closing of the acquisition as it had not reached technological feasibility and, in management's opinion, had no alternative future use. The value of the purchased in-process research and development was determined by estimating the projected net cash flows related to the products, including costs to complete the development of the technology and the future revenues to be earned upon commercialization of the products. These cash flows were then discounted back to their net present value. The projected net cash flows from the projects were based on management's estimates of revenues and operating profits related to the projects. Tangible net assets acquired were $0.3 million. Intangibles of $2.7 million acquired included developed technology and assembled workforce. Purchased goodwill, representing purchase price in excess of identified tangible and intangible assets, of approximately $54.7 million were recorded and are being amortized on a straight-line basis over a useful life of three years. Amortization expense of approximately $4.8 million was recorded for the three months ended September 30, 2000. The Pilot Software, Inc. Acquisition On September 20, 2000, we acquired Aviator Holding Corporation and its direct and indirect subsidiaries, including its wholly owned subsidiary Pilot Software, Inc. ("Pilot"), in a merger transaction. Pilot is a developer of Web-enabled decision support and business intelligence applications for the enterprise. As a result of the Merger, we became the owner of 100% of the issued and outstanding shares of Aviator Holding Corporation's Common Stock in exchange for 974,273 shares of our Common Stock. The Merger was accounted for as a purchase. The results of operations of Pilot have been included in the consolidated financial statements from the date of acquisition. The total purchase price including acquisition related expenses was approximately $29.5 million, of which $3.0 million was allocated to in-process research and development and expensed upon closing of the acquisition as it had not reached technological feasibility and, in management's opinion, had no alternative future use. The value of the purchased in-process research and development was determined by estimating the projected net cash flows related to the products, including costs to complete the development of the technology and the future revenues to be earned upon commercialization of the products. These cash flows were then discounted back to their net present value. The projected net cash flows from the projects were based on management's estimates of revenues and operating profits related to the projects. Tangible assets of $1.8 million acquired included cash and marketable securities, receivables, prepaid, and fixed assets. Intangibles of $8.7 million acquired included developed technology, core technology, acquired workforce and customer list. Purchased goodwill, representing purchase price in excess of identified tangible and intangible assets, of approximately $16.0 million were recorded and are being amortized on a straight-line basis over a useful life of three years. Amortization expense of approximately $0.7 million was recorded for the three months ended September 30, 2000. The following unaudited pro forma financial information reflects the results of operations for the six months ended September 30, 2000 and 1999, as if we acquired Tantau and Pilot on April 1, 1999. The pro forma results exclude the $4.5 million nonrecurring write-off of in-process research and development and include amortization of intangibles of $13.8 million for the six months ended September 30, 2000 and 1999. The historical results of Tantau are based on its results of operations for three months ended March 31, 2000 and for the period from February 11, 1999 (inception) to December 31, 1999. The historical results of Pilot are based on its results of operations for six months ended June 30, 2000 and 12 months ended December 31, 1999. Six months ended (in thousands) September 30, --------------------------- 2000 1999 -------- -------- Revenue $ 26,536 $ 15,419 Net loss $(33,801) $(24,129) Net loss per share, basic and diluted $ (1.21) $ (1.94) NOTE 6 - NEW ACCOUNTING PRONOUNCEMENTS In June 1998, the FASB issued Statement of Financial Accounting Standard No. 133, ("SFAS No. 133"), "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133 establishes accounting and reporting standards for derivative instruments, including derivative instruments embedded in other contracts, and hedging activities. SFAS No. 133, as amended, is effective for the Company's fiscal year ending March 31, 2002. Accrue does not expect SFAS No. 133 to have a significant effect on its financial condition or results of operations. In December 1999, the Securities and Exchange Commission (SEC) issued Staff Accounting Bulletin (SAB) No. 101, "Revenue Recognition in Financial Statements." SAB No. 101 provides guidance on the recognition, presentation and disclosure of revenue in financial statements. Accrue has reviewed the bulletin and believes that its current revenue recognition policy is consistent with the guidance of SAB No. 101. In March 2000, the Financial Accounting Standards Board issued Interpretation No. 44, "Accounting for Certain Transactions Involving Stock Compensation -- an interpretation of APB Opinion No. 25" ("FIN 44"). This interpretation clarifies the definition of employee for purposes of applying Accounting Practice Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"), the criteria for determining whether a plan qualifies as a noncompensatory plan, the accounting consequence of various modifications to the terms of a previously fixed stock option or award, and the accounting for an exchange of stock compensation awards in a business combination. This Interpretation is effective July 1, 2000, but certain conclusions in this Interpretation cover specific events that occur after either December 15, 1998, or January 12, 2000. The adoption of FIN 44 did not have a material impact on Accrue's financial position or results of operations. ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 7 8 THIS REPORT CONTAINS FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF SECTION 27A OF THE SECURITIES ACT OF 1933 AND SECTION 21E OF THE SECURITIES EXCHANGE ACT OF 1934, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING THE COMPANY'S EXPECTATIONS, BELIEFS, INTENTIONS OR FUTURE STRATEGIES THAT ARE SIGNIFIED BY THE WORDS "EXPECTS", "ANTICIPATES", "INTENDS", "BELIEVES", OR SIMILAR LANGUAGE. ALL FORWARD-LOOKING STATEMENTS INCLUDED IN THIS DOCUMENT ARE BASED ON INFORMATION AVAILABLE TO THE COMPANY ON THE DATE HEREOF, AND THE COMPANY ASSUMES NO OBLIGATION TO UPDATE ANY SUCH FORWARD-LOOKING STATEMENTS. ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE PROJECTED IN THE FORWARD-LOOKING STATEMENTS. IN EVALUATING THE COMPANY'S BUSINESS, PROSPECTIVE INVESTORS SHOULD CAREFULLY CONSIDER THE INFORMATION SET FORTH BELOW UNDER THE CAPTION "RICK FACTORS" IN ADDITION TO THE OTHER INFORMATION SET FORTH HEREIN. THE COMPANY CAUTIONS INVESTORS THAT ITS BUSINESS AND FINANCIAL PERFORMANCE ARE SUBJECT TO SUBSTANTIAL RISKS AND UNCERTAINTIES. OVERVIEW Accrue Software was founded in 1996 and is headquartered in Fremont, California with regional sales offices throughout the US, and international offices in the United Kingdom, France, Germany and Singapore. Our products, Accrue Insight, Accrue Hit List and our analytics platforms which include Pilot, Decision Series, and InfoCharger are comprehensive solutions that we believe help Internet businesses increase the number of visitors to their respective websites, customer loyalty and online sales by collecting, storing, analyzing and reporting Web site activity data at a level of detail and accuracy that distinguishes our technology from others. We offer our products to customers for a license fee and also provide related maintenance services. In addition, we provide professional services to assist customers at every stage in their deployment of Accrue products, from identification of their specific business needs through enterprise integration and customization of e-business analysis reporting, to delivery of a rapid and effective implementation. We also offer an application hosting service, Accrue Site Knowledge (ASK) Service, that enables customers to outsource system administration responsibilities in connection with their purchase of Accrue Insight. On July 14, 2000, we acquired specific assets of the Infocharger division (Infocharger) of Tantau Software International, Inc. (Tantau). Tantau is a provider of wireless Internet platforms and software products and services. InfoCharger is the wholly-owned data analysis operation of Tantau. Under the terms of the acquisition, which was accounted for as a purchase, we issued 1,666,667 shares of our common stock in addition to a cash payment of $5 million in exchange for specific assets of Infocharger. The results of operations of Infocharger have been included in the consolidated financial statements from the date of acquisition. The total purchase price including acquisition related expenses was approximately $59 million. On September 20, 2000, we acquired Aviator Holding Corporation and its direct and indirect subsidiaries, including its wholly owned subsidiary Pilot Software, Inc. ("Pilot"), in a merger transaction. Pilot is a developer of Web-enabled decision support and business intelligence applications for the enterprise. As a result of the Merger, we became the owner of 100% of the issued and outstanding shares of Aviator Holding Corporation's Common Stock in exchange for 974,273 shares of our Common Stock. The Merger was accounted for as a purchase. The results of operations of Pilot have been included in the consolidated financial statements from the date of acquisition. The total purchase price including acquisition related expenses was approximately $19 million. Substantially all of our product revenues through September 30, 2000 were attributable to licensing Accrue Insight, Accrue Hit List, Pilot and related products and support services. We anticipate that these products will continue to account for a substantial portion of our revenues for the foreseeable future. Consequently, a decline in the price of or demand for Accrue Insight, Accrue Hit List, Pilot or related products and services, or their failure to achieve broad market acceptance, would seriously harm our business, financial condition and results of operations. We generally recognize license revenue, net of estimated returns allowance, upon product shipment. Where multiple products or services are sold together under one contract, we allocate revenue to each element based on its relative fair value, with fair value being determined using the price charged when that element is sold separately. We recognize maintenance service revenue ratably over the term of the service agreement, and we recognize consulting service revenue as such services are performed. We market our products, both domestically and internationally, through our direct sales force. Sales derived through indirect channels, which consist primarily of international resellers and system integrators, accounted for approximately 12% of our total revenue to date. We expect that sales through indirect channels will increase as a percentage of total revenue as we expand our international efforts. We license our products to our customers primarily on a perpetual basis. We offer multiple pricing models including usage- 8 9 based, server-based and CPU-based, allowing for additional revenue as a customer's e-business expands. We also offer subscription- based pricing for Accrue Hit List. License fees for our products have typically ranged from ten to several hundred thousand dollars. Annual support and maintenance contracts, which are purchased with initial product licenses, entitle customers to telephone support and upgrades, when and if available. The price for our support and maintenance program is based on a percentage of list price and is paid in advance. Consulting fees for implementation services and training are charged on a time-and-materials basis or a fixed-fee basis for package services. RESULTS OF OPERATIONS Revenue. Total revenue was $10.0 million and $19.8 million for the three and six months ended September 30, 2000, respectively, an increase of 178% from $3.6 million for the three months ended September 30, 1999 and an increase of 196% from $6.7 million for the six months ended September 30, 1999. No one customer accounted for more than 10% of revenue for the three and six months ended September 30, 1999. One customer accounted for more than 10% of revenue for the three months ended September 30, 2000. No one customer accounted for more than 10% of revenue for the six months ended September 30, 2000. Software license revenue. Revenue from software licenses was $6.7 million for the three months ended September 30, 2000, an increase of $3.9 million, or 139%, over $2.8 million for the three months ended September 30, 1999. For the six months ended September 30, 2000, revenue from software licenses was $13.7 million, an increase of $8.3 million, or 154%, over $5.4 million for the six months ended September 30, 1999. The majority of the growth in product revenue is due to higher unit sales volumes and an increase in the average dollar size of licenses. We anticipate that revenue from product licenses will continue to represent a substantial majority of our revenues in the future. We expect that because of our small but increasing revenue base, historical percentage growth rates of our product revenue will not be sustainable in the future. Maintenance and service revenue. Maintenance and service revenues were $3.3 million and $6.1 million for the three and six months ended September 30, 2000, representing an increase of 313% from $0.8 million and 369% from $1.3 million from the corresponding periods in fiscal 2000. This growth is primarily due to expanded service offerings, more proactive sales of these offerings, and a higher proportion of renewals of maintenance contracts by existing customers. We expect that historical percentage growth rates of our maintenance and service revenue will not be sustainable in the future. Cost of revenues. Cost of revenues consists of royalties paid to third parties and the salaries and related expenses for maintenance and service personnel. These costs were $1.9 million and $3.7 million, or 19% of revenue, respectively, for the three and six months ended September 30, 2000, as compared to $0.5 million and $0.8 million, or 14% and 12% of revenue in the corresponding periods in fiscal 2000. The increase of cost of revenues reflects the higher volumes of product shipped, increased third-party royalties and a substantial increase in maintenance and service personnel headcount. Gross profit. Gross profits were 81% of revenue for the three and six months ended September 30, 2000, and 86% and 88% for the three and six months ended September 30, 1999. In the future, we expect that sales derived through indirect channels will increase as a percentage of total revenue. We also expect that maintenance and service revenue will increase as a percentage of total revenue as we expand our service offerings and maintain our maintenance contract renewal rates with customers. Maintenance and service revenue has lower gross margins than product revenue. For all of these reasons, we expect that our gross margins will continue to decline over time. Operating expenses. Total operating expenses were $28 million for the three months ended September 30, 2000, or 280% of revenues as compared to $9.4 million or 261% of revenues for the three months ended September 30, 1999. For the six months ended September 30, 2000, total operating expenses were $46.6 million, or 235% of revenue, as compared to $14.3 million, or 213% of revenue for the six months ended September 30, 1999. The increases in absolute dollars were largely due to increased salaries, commissions and related expenses associated with newly hired employees, merger related costs and amortization of intangibles as a result of an acquisition of other companies. Research and development expenses. Research and development expenses consist primarily of salaries and related costs associated with the development of new products, the enhancement of existing products, and the performance of quality assurance and documentation activities. Research and development expenses were $2.1 million for the three months ended September 30, 2000, or 21% of revenue, as compared to $1.0 million, or 28% of revenue for the three months ended September 30, 1999. For the six months ended September 30, 2000, research and development expenses were $4.0 million, or 20% of revenue, as compared to $1.8 million, or 27% of revenue for the six months ended September 30, 1999. The increases were primarily attributable to increased staffing and associated support for software engineers required to expand and enhance our product and services offerings. We believe that research 9 10 and development expenses will increase in dollar amount but remain constant as a percentage of total revenue in the future. Research and development expenditures are charged to operations as incurred. Sales and marketing expenses. Sales and marketing expenses consist primarily of salaries, commissions and bonuses of sales and marketing personnel, and promotional expenses. Sales and marketing expenses were $3.5 million, or 35% of revenue, for the three months ended September 30, 2000, compared to $3.1 million, or 86% of revenue for the three months ended September 30, 1999. For the six months ended September 30, 2000, sales and marketing expenses were $7.6 million, or 38% of revenue, as compared to $5.4 million, or 81% of revenue for the six months ended September 30, 1999. The increases were primarily due to increased headcount, commission expense, and marketing expenditures in our sales and marketing departments. We believe that sales and marketing expenses will increase in dollar amount but continue to decrease as a percentage of total revenue in the future. General and administrative expenses. General and administrative expenses consist primarily of salaries and other personnel-related costs for executive, financial, human resource, business development, and other related administrative functions, as well as legal and accounting costs. General and administrative expenses were $1.1 million, or 11% of revenue, for the three months ended September 30, 2000, as compared to $0.6 million, or 17% of revenue for the three months ended September 30, 1999. For the six months ended September 30, 2000, general and administrative expenses were $2.0 million, or 10% of revenue, as compared to $1.1 million, or 16% of revenue for the six months ended September 30, 1999. The increases were primarily the result of increased staffing and associated expenses necessary to manage and support our growth. We believe that general and administrative expenses will increase in dollar amount as we continue to increase staffing to manage expanding operations and facilities, and incur additional expenses associated with operating as a public company. However, we believe that general and administrative expenses will decrease as a percentage of total revenue in the future. Merger costs. During September 1999, we completed the acquisition of Marketwave Corporation through the issuance of Accrue common stock. We incurred merger-related costs of $3.6 million, or 100% and 54% of revenue for the three and six months ended September 30, 1999, respectively. These nonrecurring expenses related to transaction costs, employee termination and transaction costs, legal and accounting costs, write-off of equipment and other assets, and redundant facility and other costs. Amortization of Intangibles. Amortization of intangibles represents the amortization of goodwill and intangibles associated with the acquisitions of NeoVista Software, Inc., Infocharger division of Tantau Software International, Inc., and Pilot Software, Inc. It is being amortized over the estimated useful life of three years. Amortization of intangibles charged to operations for the three and six months ended September 30, 2000 were $16.2 million and $27.1 million, or 162% and 137% of revenue, respectively. In-process research and development. In-process research and development represents the associated costs of research and development projects that had not yet reached technological feasibility and had no alternative future uses at the date of acquisition. The value of the purchased in-process research and development was determined by estimating the projected net cash flows related to the products, including costs to complete the development of the technology and the future revenues to be earned upon commercialization of the products. These cash flows were then discounted back to their net present value. The projected net cash flows from the projects were based on management's estimates of revenues and operating profits related to the projects. We incurred a one-time charge of $4.5 million, or 45% and 23% of revenue for the three and six months ended September 30, 2000, respectively, for in-process research and development associated with our acquisitions of the Infocharger division of Tantau Software International, Inc. and Pilot Software, Inc. Stock-based compensation. Total stock-based compensation of approximately $0.6 million and $1.4 million, or 6% and 7% of revenue were amortized for the three and six months ended September 30, 2000, respectively. Total stock-based compensation of approximately $1.1 million and $2.4 million, or 31% and 36% of revenue were amortized for the three and six months ended September 30, 1999, respectively. The remaining balance of $2.9 million will continue to be amortized over the vesting of the related options. Other income (expense), net. Other income (expense), net consists of interest income, interest expense, other income and other expense. Other income (expense), net was $356,000 and $761,000 for the three and six months ended September 30, 2000 and $288,000 and $244,000 for the three and six months ended September 30, 1999. The increase is primarily due to interest on proceeds from the funds raised in our initial public offering and funds generated from operations. LIQUIDITY AND CAPITAL RESOURCES 10 11 Since inception, we have financed our operations principally through private sales of preferred stock with net proceeds of $15.5 million, our initial public offering with net proceeds of $40.8 million, and cash generated from operations. We used cash primarily to fund our net losses from operations and to pay for acquisition related expenses. Operating activities utilized cash of $1.5 million and $2.1 million for the six months ended September 30, 2000 and 1999, respectively. Cash used by operating activities during the six months ended September 30, 2000 resulted primarily from our net loss of $29.8 million, an increase in accounts receivable of $4.0 million, and a decrease in accrued expenses related to mergers and acquisitions of $1.7 million, offset by depreciation and amortization expenses of $27.5 million, stock-based compensation expense of $1.3 million, write-off of purchased in-process research and development expense of $4.5, and an increase in accounts payable and accrued liabilities of $0.6 million. Investing activities utilized cash of $6.0 million and $1.0 million for the six months ended September 30, 2000 and 1999, respectively. Cash used by investing activities during the six months ended September 30, 2000 was primarily attributable to the cash of $5.0 million paid for our acquisition of Infocharger Division of Tantau Software International, Inc. and $1.0 million paid for purchases of property and equipment. Financing activities provided cash of $1.2 million and $41.1 million during the six months ended September 30, 2000 and 1999, respectively. The 2000 activity consists primarily of proceeds from stock options exercised, proceeds from employee stock purchase plan program, repayment of common stock, treasury stock issuance and repayment of an equipment loan. The overall net decrease of $6.7 million in cash during the six months ended September 30, 2000 also includes a decrease in cash of $0.4 million as the effect of foreign exchange rate changes on cash. We have a $2.0 million working capital line of credit with Silicon Valley Bank, which expires in June 2001. Interest is payable monthly. There were no amounts outstanding under the line as of September 30, 2000. We expect to experience significant growth in our operating expenses in the future in order to execute our business plan, particularly research and development and sales and marketing expenses. As a result, we anticipate that our operating expenses, as well as planned capital expenditures, will constitute a material use of our cash resources. In addition, we may utilize cash resources to fund acquisitions or investments in complementary businesses, technologies or product lines. We believe that our cash and cash equivalents, investments in marketable securities, available borrowings under the bank line of credit and funds generated from operations will provide adequate liquidity to meet our normal operating requirements for at least the next twelve months. In the event additional financing is required, we may not be able to raise it on acceptable terms or at all. RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS In June 1998, the FASB issued Statement of Financial Accounting Standard No. 133, ("SFAS No. 133"), "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133 establishes accounting and reporting standards for derivative instruments, including derivative instruments embedded in other contracts, and hedging activities. SFAS No. 133, as amended, is effective for the Company's fiscal year ending March 31, 2002. Accrue does not expect SFAS No. 133 to have a significant effect on its financial condition or results of operations. In December 1999, the Securities and Exchange Commission (SEC) issued Staff Accounting Bulletin (SAB) No. 101, "Revenue Recognition in Financial Statements." SAB No. 101 provides guidance on the recognition, presentation and disclosure of revenue in financial statements. We have reviewed the bulletin and believe that our current revenue recognition policy is consistent with the guidance of SAB No. 101. In March 2000, the Financial Accounting Standards Board issued Interpretation No. 44, "Accounting for Certain Transactions Involving Stock Compensation -- an interpretation of APB Opinion No. 25" ("FIN 44"). This interpretation clarifies the definition of employee for purposes of applying Accounting Practice Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"), the criteria for determining whether a plan qualifies as a noncompensatory plan, the accounting consequence of various modifications to the terms of a previously fixed stock option or award, and the accounting for an exchange of stock compensation awards in a business combination. This Interpretation is effective July 1, 2000, but certain conclusions in this Interpretation cover specific events that occur after either December 15, 1998, or January 12, 2000. The adoption of FIN 44 did not have a material impact on Accrue's financial position or results of operations. YEAR 2000 READINESS "Year 2000 Issues" refer generally to the problems that some software may have in determining the correct century for the year. For example, software with date-sensitive functions that is not Year 2000 compliant may not be able to distinguish whether "00" means 1900 or 2000, which may result in failures or the creation of erroneous results. We have defined Year 2000 compliant as the ability to: 11 12 - Correctly handle date information needed for the December 31, 1999 to January 1, 2000 date change; - Function according to the product documentation provided for this date change, without changes in operation resulting from the advent of a new century, assuming correct configuration; - Respond to two-digit date input in a way that resolves the ambiguity as to century in a disclosed, defined and predetermined manner; Store and provide output of date information in ways that are unambiguous as to century if the date elements in interfaces and data storage specify the century; and - Recognize the Year 2000 as a leap year. We designed our current products to be Year 2000 compliant when configured and used in accordance with the related documentation, and provided that the underlying operating system of the host machine and any other software used with or in the host machine or our products are Year 2000 compliant. We have tested our products for Year 2000 compliance. As of September 30, 2000, we have not experienced any significant issues as a result of Year 2000 problems and do not anticipate incurring material incremental costs in future periods due to such issues. RISK FACTORS The following is a discussion of certain factors which currently impact or may impact our business, operating results and/or financial condition. Anyone making an investment decision with respect to our capital stock or other securities is cautioned to carefully consider these factors, along with the factors discussed in our Registration Statement on Form S-1 (File No. 333-79491) and its periodic reports filed pursuant to the Exchange Act. WE HAVE A LIMITED OPERATING HISTORY, MAKING IT DIFFICULT FOR YOU TO EVALUATE OUR BUSINESS AND YOUR INVESTMENT Accrue was formed in February 1996, and we introduced Accrue Insight 1.0, our first software product, in January 1997. For the fiscal years ended March 31, 1998, 1999 and 2000, we generated $2.1 million, $4.7 million and $18.9 million in revenue, respectively. For the six months ended September 2000, we generated $19.8 million in revenue. Thus, we have a limited operating history upon which you can evaluate our business and prospects. Due to our limited operating history, it is difficult or impossible for us to predict future results of operations. For example, we cannot forecast operating expenses based on our historical results because they are limited, and we are required to forecast expenses in part on future revenue projections. Most of our expenses are fixed in the short term and we may not be able to quickly reduce spending if our revenue is lower than we had projected, therefore net losses in a given quarter would be greater than expected. In addition, our ability to forecast accurately our quarterly revenue is limited due to a number of factors described in detail below, making it difficult to predict the quarter in which sales will occur. Moreover, due to our limited operating history, any evaluation of our business and prospects must be made in light of the risks and uncertainties often encountered by early-stage companies in Internet-related products and services markets, which is new and rapidly evolving. Many of these risks are discussed under the sub-headings below. We may not be able to successfully address any or all of these risks and our business strategy may not be successful. WE HAVE INCURRED SUBSTANTIAL LOSSES We have not achieved profitability. We incurred net losses of $4.2 million for the fiscal year ended March 31, 1998, $7.6 million for the fiscal year ended March 31, 1999, $21.1 million for the fiscal year ended March 31, 2000, and $29.8 million for the six months ended September 30, 2000. As of September 30, 2000, we had an accumulated deficit of $64.7 million. If we do achieve profitability, we cannot be certain that we can sustain or increase profitability on a quarterly or annual basis in the future, or at all. WE EXPECT OPERATING EXPENSES TO INCREASE, WHICH MAY IMPEDE OUR ABILITY TO ACHIEVE PROFITABILITY As we grow our business we expect operating expenses to increase significantly, and as a result, we will need to generate increased quarterly revenue to achieve and maintain profitability. In particular, we expect to incur additional costs and expenses related to: - the expansion of our sales force and distribution channels; 12 13 - the expansion of our product and services offerings; - development of relationships with strategic business partners; - the expansion of management and infrastructure; and - brand development, marketing and other promotional activities. IF WE CANNOT FUND OPERATIONS FROM CASH GENERATED BY OUR BUSINESS, WE MAY BE REQUIRED TO SELL ADDITIONAL STOCK, WHICH COULD DEPRESS OUR COMMON STOCK PRICE To date, we have been unable to fund operations from cash generated by our business and have funded operations primarily by selling securities. If our revenue fails to offset operating expenses, we may be required to fund future operations through the sale of additional common stock, which could cause our common stock price to decline. FLUCTUATIONS IN OUR OPERATING RESULTS MAKE IT DIFFICULT TO PREDICT OUR FUTURE PERFORMANCE AND MAY RESULT IN VOLATILITY IN THE MARKET PRICE OF OUR COMMON STOCK Our annual and quarterly operating results have fluctuated in the past and may fluctuate significantly in the future due to a variety of factors, particularly as a result of the risks we describe in this section. Because our operating results are volatile and difficult to predict, you should not rely on the results of one quarter as an indication of future performance. It is likely that in some future quarter our operating results will fall below the expectations of securities analysts and investors. In this event, the trading price of our common stock may fall significantly. THE LOSS OF KEY MANAGEMENT PERSONNEL COULD HARM OUR BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT Our success depends largely upon the continued services of our key management and technical personnel, the loss of which could seriously harm our business. In particular, we rely on Richard Kreysar, President, Chief Executive Officer and a director, and Bob Page, Vice President of Product Development and Chief Technical Officer. Messrs. Kreysar and Page do not have employment or non-competition agreements and could therefore terminate their employment with us at any time without penalty. We do not maintain key person life insurance policies on any of our employees. WE FACE INTENSE COMPETITION WHICH COULD MAKE IT DIFFICULT FOR US TO ACQUIRE AND RETAIN CUSTOMERS NOW AND IN THE FUTURE The market for e-business analysis solutions is intensely competitive, evolving and subject to rapid technological change. We expect the intensity of competition to increase in the future. Competitors vary in size and in the scope and breadth of the products and services they offer. Our principal competitors today include: - vendors of software that target e-business customer data collection and analysis markets such as Andromedia, Inc., net.Genesis Corporation, WebTrends Corporation, Broadbase Software, Inc. and E.piphany, Inc.; - developers of software that address only certain technology components of our products; and - in-house development efforts by potential customers or partners. We expect that if we are successful in our strategy to expand the scope of our products and services, we may encounter many additional, market-specific competitors. In addition, because there are relatively low barriers to entry in the software market, we expect additional competition from traditional business intelligence and enterprise software vendors as the Internet software market continues to develop and expand. Some of these companies, as well as some other competitors, have longer operating histories, significantly greater financial, technical, marketing and other resources, significantly greater name recognition and a larger installed base of customers than we have. In addition, many of our competitors have well-established relationships with current and potential customers of ours, have extensive knowledge of our industry and are capable of offering a single-vendor solution. As a result, our 13 14 competitors may be able to respond more quickly to new or emerging technologies and changes in customer requirements, devote greater resources to the development, promotion and sale of their products, or adopt more aggressive pricing policies to gain market share. In addition, current and potential competitors have established or may establish cooperative relationships among themselves or with third parties to increase the ability of their products to address customer needs. Accordingly, it is possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. We also expect that competition will increase as a result of software industry consolidations. Increased competition is likely to result in price reductions, reduced gross margins and loss of market share, any of which could seriously harm our business, financial condition and results of operations. We may not be able to compete successfully against current and future competitors, in which case our business could suffer. IF WE ARE UNABLE TO MEET THE RAPID CHANGES IN E-COMMERCE TECHNOLOGY, OUR PRODUCT REVENUE COULD DECLINE The market for our products is marked by rapid technological change, frequent new product introductions, Internet-related technology enhancements, uncertain product life cycles, changes in client demands and evolving industry standards. We cannot be certain that we will successfully develop and market new products, new product enhancements or new products compliant with present or emerging Internet technology standards. In developing our products, we have made, and will continue to make, assumptions with respect to which standards will be adopted by the industry, our customers and competitors. If the standards adopted are different from those, which we have chosen to support, market acceptance of our products may be significantly reduced or delayed and our business will be seriously harmed. In addition, we may be required to make significant expenditures to adapt our products to changing or emerging technologies. New products based on new technologies or new industry standards can render existing products obsolete and unmarketable. To succeed, we will need to enhance our current products and develop new products on a timely basis to keep pace with developments related to Internet technology and to satisfy the increasingly sophisticated requirements of our clients. E-business analysis technology is complex and new products and product enhancements can require long development and testing periods. Any delays in developing and releasing enhanced or new products could harm our business, operating results and financial condition. THE FAILURE TO RETAIN AND ATTRACT KEY TECHNICAL PERSONNEL COULD HARM OUR BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT Because of the complexity of our products and technologies, we are substantially dependent upon the continued service of our existing product development personnel. In addition, we intend to hire a number of engineers with high levels of experience in designing and developing software and Internet-related products in time-pressured environments. The competition in Silicon Valley for qualified engineers in the computer software and Internet markets is intense. New personnel will require training and education and take time to reach full productivity. Our future success depends on our ability to attract, train and retain these key personnel. FAILURE TO EXPAND OUR SALES OPERATIONS AND CHANNELS OF DISTRIBUTION WOULD LIMIT OUR GROWTH In order to maintain and increase our market share and revenue, we will need to expand our direct and indirect sales operations and channels of distribution. We have recently expanded our direct sales force and plan to hire additional sales personnel. As of September 30, 2000, our direct sales and support organization consisted of 53 employees. Competition for qualified sales personnel is intense, and we might not be able to hire the kind and number of sales personnel we are targeting. New hires will require extensive training and typically take several months to achieve productivity. In addition, we need to expand our relationships with domestic and international channel partners, distributors, value-added resellers, systems integrators, online and other resellers, Internet service providers, original equipment manufacturers, and other partners to build our indirect sales channel. WE MAY BE UNABLE TO ADEQUATELY DEVELOP A PROFITABLE PROFESSIONAL SERVICES ORGANIZATION, WHICH COULD NEGATIVELY AFFECT BOTH OUR OPERATING RESULTS AND OUR ABILITY TO ASSIST OUR CUSTOMERS WITH THE IMPLEMENTATION OF OUR PRODUCTS Customers that license our software typically engage our professional services organization to assist with support, training, consulting and implementation of their e-business analysis solutions. We believe that growth in our product sales depends on our ability to provide our customers with these services and to educate third-party resellers on how to use our products. We expect our services revenue to increase in absolute dollars as we continue to provide consulting and training services that complement our products and as our installed base of customers grows. We generally bill our clients for our services on a fixed-price basis; however, from time to time we bill our clients on a time-and-materials basis. Failure to estimate accurately the resources and time required for an engagement, to 14 15 manage our customers' expectations effectively regarding the scope of services to be delivered for an estimated price or to complete fixed-price engagements within budget, on time and to the customer's satisfaction could expose us to risks associated with cost overruns, and in some cases, penalties, and may harm our business. Although we plan to expand our services in order to address our customers' needs, we cannot be certain that this organization will ever achieve profitability. OUR GROWTH COULD BE LIMITED IF WE FAIL TO EXECUTE OUR PLAN TO EXPAND INTERNATIONALLY Licenses and services sold to clients located outside the United States for the three and six months ended September 30, 2000 were 12% and 14% of our total revenue, respectively, and 10% and 11% of our revenue, respectively, for the three and six months ended September 30, 1999. We expect international revenue to account for an increasing percentage of total revenue in the future. We believe that we must expand our international sales activities in order to be successful. We initiated operations in selected international markets in the third quarter of our fiscal year ended March 31, 2000. Continued expansion into international markets will require management attention and resources. We also intend to enter into a number of international alliances as part of our international strategy and rely extensively on these business partners to conduct operations, coordinate sales and marketing efforts, and provide software localization services. As of September 30, 2000, we had non-exclusive alliances with Sumisho Electronics Company, Ltd., a subsidiary of Sumitomo Corporation, and Itochu Techno-Science Corporation for distribution of our products in Japan, and a small number of value added resellers and distributors for distribution of our products in Europe. These alliances are not subject to binding agreements, have no specified performance requirements by us or our alliance partners, and may be terminated by either party at any time. Our success in international markets will depend on the success of our business partners and their willingness to dedicate sufficient resources to our relationships. We cannot assure you that we will be successful in expanding internationally. International operations are subject to other inherent risks, including: - protectionist laws and business practices that favor local competition; - difficulties and costs of staffing and managing foreign operations; - dependence on local vendors; - multiple, conflicting and changing governmental laws and regulations; - longer sales and collection cycles; - foreign currency exchange rate fluctuations; - political and economic instability; - reduced protection for intellectual property rights in some countries; - seasonal reductions in business activity; and - expenses associated with localizing products for foreign countries. If we fail to address these risks adequately our business may be seriously harmed. OUR GROWTH COULD BE LIMITED IF WE FAIL TO SUCCESSFULLY IDENTIFY AND INTEGRATE POTENTIAL ACQUISITIONS AND INVESTMENTS Due to the intensely competitive nature of the e-business analysis market, we believe that our success will depend on our ability to attain significant market share, which will depend in part on our ability to successfully identify and acquire businesses, products and technologies from third parties that are complementary to our existing products and services. Although from time to time we engage in discussions regarding the acquisition of complimentary assets or businesses or investments in complimentary businesses, we cannot be certain that we will be able to rapidly expand our product and services offerings through these acquisitions or investments. Some of the risks we may encounter include: - complementary products and services may not be available on commercially reasonable terms; 15 16 - we may be unable to compete for acquisitions of products and services with many of our competitors who have greater financial resources than we do; - acquired products and services may not meet the needs of our customers; - we may incur difficulties associated with the integration of the personnel and operations of an acquired company with our personnel and operations; - we may incur difficulties in assimilating acquired products, services or technologies, with our existing products, services and technologies; and - integration of acquired and existing products and services may result in decreases in revenue from existing products and services. These difficulties could disrupt our ongoing business, distract our management and employees and increase our expenses. Furthermore, we may have to issue equity securities to pay for any future acquisition which could be dilutive to our existing stockholders. We may also have to incur debt which could contain covenants that restrict our operations. In addition, acquisitions and investments may have negative effect on our reported results of operations from acquisition-related charges and amortization of acquired technology and other intangibles. Any of these acquisition-related risks could harm our business. OUR VARIED SALES CYCLES MAKE IT DIFFICULT TO BUDGET AND FORECAST OUR OPERATING RESULTS We have varied sales cycles because we generally need to educate potential clients regarding the use and benefits of our product applications. The stability of our sales cycle continues to evolve as our products mature. Our sales cycles make it difficult to predict the quarter in which sales may fall and to budget and forecast operating results. In addition, a significant portion of our sales fall within the last month of a quarter, making it difficult to predict revenue until late in the quarter and to adjust expenses accordingly. OUR OPERATING RESULTS MAY BE ADVERSELY AFFECTED BY SMALL DELAYS IN CUSTOMER ORDERS OR PRODUCT INSTALLATIONS Small delays in customer orders can cause significant variability in our license revenue and operating results for any particular period. We derive a substantial portion of our revenue from the sale of software products and related services. Our revenue recognition policy requires us to deliver the software prior to recognizing any revenue for the product and to substantially complete the implementation of our product before we can recognize service revenue. Any end of quarter delays in orders for delivery or product installation schedules could harm operating results for that quarter. IF WE FAIL TO GENERATE REPEAT OR EXPANDED BUSINESS FROM OUR CURRENT AND FUTURE CUSTOMERS, OUR BUSINESS WILL BE SERIOUSLY HARMED Our success is dependent on the continued growth of our customer base and the retention of our customers. For the fiscal year ended March 31, 1999 and 2000, approximately 15 - 20% and 25 - 30% of our revenue, respectively, was derived from sales of products and services to existing customers. For the three and six months ended September 30, 2000, approximately 40% of our revenue were derived from sales of products and services to existing customers. We expect to continue to derive a significant amount of revenue from our existing customers. If we fail to generate repeat and expanded business from our current and future customers, particularly from maintenance contract renewals, our operating results would be seriously harmed. Our ability to attract new customers will depend on a variety of factors, including the accuracy, scalability, reliability and cost-effectiveness of our products and services and our ability to effectively market our products and services. In the past, we have lost potential customers to competitors for various reasons, including lower prices and other incentives not matched by us. Many of our current customers initially purchase a license for our products and services for installation on a limited number of servers. If an installation is successful, the customer may purchase additional licenses to expand the use of our products in its organization, license additional products and services from us, or renew maintenance fees. IF WE FAIL TO SUCCESSFULLY PROMOTE OUR ACCRUE BRAND NAME OR IF WE INCUR SIGNIFICANT EXPENSES PROMOTING AND MAINTAINING OUR ACCRUE BRAND NAME, OUR BUSINESS COULD BE HARMED 16 17 Due in part to the emerging nature of the market for e-business analysis solutions and the substantial resources available to many of our competitors, there may be a time-limited opportunity for us to achieve and maintain a significant market share. Developing and maintaining awareness of the Accrue brand name is critical to achieving widespread acceptance of our e-business analysis solutions. Furthermore, the importance of brand recognition will increase as competition in the market for our products increases. Successfully promoting and positioning the Accrue brand will depend largely on the effectiveness of our marketing efforts and our ability to develop reliable and useful products at competitive prices. Therefore, we may need to increase our financial commitment to creating and maintaining brand awareness among potential customers. THE STRAIN THAT OUR GROWTH RATE PLACES UPON OUR SYSTEMS AND MANAGEMENT RESOURCES MAY ADVERSELY AFFECT OUR BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT We have recently experienced a period of significant expansion of our operations that has placed a significant strain on our management, administrative and operational resources. In addition, we have recently hired a significant number of employees and plan to further increase our total headcount. Our headcount has increased from 22 at March 31, 1997, to 38 at March 31, 1998, to 59 at March 31, 1999, to 133 at March 31, 2000 and to 206 at September 30, 2000. In addition, we intend to further expand our finance, administrative and operations staff. Any failure to properly manage our growth could have a material adverse effect on our business, results of operations, and financial condition. To properly manage this growth, we must, among other things, implement and improve additional and existing administrative, financial, and operational systems, procedures, and controls on a timely basis. We may not be able to complete the necessary improvements to our systems, procedures, and controls necessary to support our future operations in a timely manner. Management may not be able to hire, train, retain, motivate, and manage required personnel and may not be able to successfully identify, manage, and exploit existing and potential market opportunities. In connection with our expansion, we plan to increase our operating expenses to expand our sales and marketing operations, develop new distribution channels, fund greater levels of research and development, broaden professional services and support, and improve operational and financial systems. Failure of our revenue to increase along with these expenses during any fiscal period could have a materially adverse impact on our financial results for that period. ACCRUE INSIGHT, OUR MOST IMPORTANT PRODUCT, IS NOT PROTECTED BY A PATENT. IF ANOTHER PARTY WERE TO USE THIS TECHNOLOGY, OUR BUSINESS WOULD SUFFER We regard substantial elements of our e-business analysis solutions as proprietary and attempt to protect them by relying on patent, trademark, service mark, trade dress, copyright, and trade secret laws and restrictions, as well as confidentiality procedures and contractual provisions. However, Accrue Insight, our most important product, is not protected by a patent. Any steps we take to protect our intellectual property may be inadequate, time consuming, and expensive. In addition, despite our efforts, we may be unable to prevent third parties from infringing upon or misappropriating our intellectual property, which could have a material adverse effect on our business. Furthermore, legal standards relating to the validity, enforceability, and scope of protection of intellectual property rights in Internet-related industries are uncertain and still evolving, and the future viability or value of any of our intellectual property rights is uncertain. Effective trademark, copyright, and trade secret protection may not be available in every country in which our products are distributed or made available through the Internet. Furthermore, our competitors may independently develop similar technology that substantially limits the value of our intellectual property or design around patents issued to us. OTHERS MAY BRING INFRINGEMENT CLAIMS AGAINST US WHICH COULD HARM OUR BUSINESS, RESULTS OF OPERATIONS AND FINANCIAL CONDITION In addition to the technology we have developed internally, we also use code libraries developed and maintained by third parties and have acquired or licensed technologies from other companies. Our internally developed technology, the code libraries, or the technology we acquired or licensed may infringe a third party's intellectual property rights who may bring claims against us alleging infringement of their intellectual property rights. In recent years, there has been significant litigation in the United States involving patents and other intellectual property rights. We are not currently involved in any intellectual property litigation. However, as the number of entrants into our market increases, the possibility of an intellectual property claim against us grows and we may be a party to litigation in the future to protect our intellectual property or as a result of an alleged infringement of others' intellectual property. These claims and any resulting litigation could subject us to significant liability for damages and invalidation of our proprietary rights, would likely be time-consuming and expensive to defend and would divert management time and attention. Any potential intellectual property litigation could also force us to do one or more of the following: - cease selling, incorporating, or using products or services that incorporate the challenged intellectual property; 17 18 - obtain from the holder of the infringed intellectual property right a license to sell or use the relevant technology, which license may not be available on reasonable terms, or at all; and/or - redesign those products or services that incorporate infringing technology. Any of these results could seriously harm our business. PRODUCT DEFECTS COULD LEAD TO LOSS OF CUSTOMERS WHICH COULD HARM OUR BUSINESS, RESULTS OF OPERATIONS AND FINANCIAL CONDITION Despite internal testing and testing by current and potential customers, our current and future products may contain serious defects, including Year 2000 errors, the occurrence of which could result in adverse publicity, loss of or delay in market acceptance, or claims by customers against us, any of which could harm our business, results of operations, and financial condition. In addition, our products and product enhancements are very complex and may from time to time contain errors or result in failures that we did not detect or anticipate when introducing our products or enhancements to the market. The computer hardware environment is characterized by a wide variety of non-standard configurations that make pre-release testing for programming or compatibility errors very difficult and time consuming. Despite our testing, errors may still be discovered in some new products or enhancements after the products or enhancements are delivered to customers. WE ARE SUBJECT TO POTENTIAL PRODUCT LIABILITY CLAIMS THAT COULD REQUIRE CONSIDERABLE EFFORT AND EXPENSE TO DEFEND AND WHICH COULD HARM OUR BUSINESS Our products are used to monitor the traffic data of our customers' Web sites, and to segment, analyze and report this data. These and other functions that our products provide are often critical to our customers, especially in light of the considerable resources many organizations spend on the development and maintenance of their Web sites. Our end-user licenses contain provisions that limit our exposure to product liability claims, but these provisions may not be enforceable in all jurisdictions. Additionally, we maintain limited product liability insurance. To the extent our contractual limitations are unenforceable or these claims are not covered by insurance, a successful product liability claim could harm our business. WE MAY BE UNABLE TO INTEGRATE SUCCESSFULLY MARKETWAVE CORPORATION, NEOVISTA SOFTWARE, INC., ASSETS ACQUIRED FROM TANTAU SOFTWARE, INC. AND TANTAU SOFTWARE INTERNATIONAL, INC. AND/OR PILOT SOFTWARE, INC. INTO OUR BUSINESS OR ACHIEVE THE EXPECTED BENEFITS OF THE ACQUISITIONS Our acquisition of Marketwave Corporation, which was completed in September, 1999, and our acquisition of NeoVista Software, Inc., which was completed in January 2000, will require integrating the businesses and operations of those two companies with our company. Similarly, our acquisition of certain assets from Tantau Software, Inc. and Tantau Software International, Inc., which was completed in July 2000, and our acquisition of Pilot Software, Inc., which was completed in September 2000 will require integrating new technology into our business. We may not be able to successfully assimilate the personnel, technology, operations and customers of Marketwave, NeoVista, Tantau and/or Pilot into our business. In addition, we may fail to achieve the anticipated synergies from these acquisitions, including marketing, product development, distribution and other operational synergies. The integration process of these businesses and assets may further strain our existing financial and managerial controls and reporting systems and procedures. This may result in the diversion of management and financial resources from our core business objectives. In addition, we are not experienced in managing significant facilities or operations in geographically distant areas. Finally, we cannot be certain that we will be able to retain Marketwave, NeoVista, Tantau and/or Pilot employees. WE MAY ACQUIRE TECHNOLOGIES OR COMPANIES IN THE FUTURE, AND THESE ACQUISITIONS COULD RESULT IN THE DILUTION OF OUR STOCKHOLDERS AND DISRUPTION OF OUR BUSINESS We may acquire technologies or companies in the future. Entering into an acquisition entails many risks of any which could materially harm our business, including: - diversion of management's attention from other business concerns; - failure to assimilate the acquired company with our pre-existing business; - potential loss of key employees from either our pre-existing business or the acquired business; 18 19 - dilution of our existing stockholders as a result of issuing equity securities; and - assumption of liabilities of the acquired company. EVOLVING REGULATION OF THE INTERNET MAY HARM OUR BUSINESS As e-commerce continues to evolve, increasing regulation by federal, state, or foreign agencies becomes more likely. This regulation is likely in the areas of user privacy, pricing, content, quality of products and services, taxation, advertising, intellectual property rights, and information security. In particular, laws and regulations applying to the solicitation, collection, or processing of personal or consumer information could negatively affect our activities. Typically, our products capture traffic data when consumers, business customers or employees visit a Web site. The perception of security and privacy concerns, whether or not valid, may indirectly inhibit market acceptance of our products. In addition, legislative or regulatory requirements may heighten these concerns if businesses must notify Web site users that the data captured after visiting Web sites may be used by marketing entities to unilaterally direct product promotion and advertising to that user. We are not aware of any similar legislation or regulatory requirements currently in effect in the United States. Other countries and political entities, such as the European Economic Community, have adopted legislation or regulatory requirements. The United States may adopt similar legislation or regulatory requirements. If consumer privacy concerns are not adequately addressed, our business could be harmed. Moreover, the applicability to the Internet of existing laws governing issues such as intellectual property ownership and infringement, copyright, trademark, trade secret, obscenity and libel is uncertain and developing. Furthermore, any regulation imposing fees or assessing taxes for Internet use could result in a decline in the use of the Internet and the viability of e-commerce. Any new legislation or regulation, or the application or interpretation of existing laws or regulations, may decrease the growth in the use of the Internet, may impose additional burdens on e-commerce or may require us to alter how we conduct our business. This could decrease the demand for our products and services, increase our cost of doing business, increase the costs of products sold through the Internet or otherwise have a negative effect on our business, results of operations and financial condition. OUR SUCCESS DEPENDS ON CONTINUED USE AND EXPANSION OF THE INTERNET Continued expansion in the sales of our e-business analysis solutions will depend upon the continued growth of the Internet as a widely used medium for commerce and communication. Rapid growth in the use of the Internet is a recent phenomenon. Acceptance and use may not continue to develop at historical rates and a sufficiently broad base of customers may not adopt or continue to use the Internet and online services as a medium of commerce and communication. Demand and market acceptance for recently introduced products and services relating to the Internet are subject to a high level of uncertainty and few proven products and services exist. If the Internet does not continue to grow as a widespread communications medium and commercial marketplace, the demand for our e-business analysis solutions could be significantly reduced. The Internet may not prove to be a viable commercial marketplace because of inadequate development of the necessary infrastructure, such as a reliable network backbone, or timely development of complementary products, such as high speed modems. The Internet infrastructure may not be able to support the demands placed on it by continued growth. Additionally, the Internet could lose its viability due to delays in the development or adoption of new standards and protocols to handle increased levels of Internet activity, security, reliability, cost, ease of use, accessibility, and quality of service. BECAUSE ACCRUE'S OFFICERS AND DIRECTORS OWN APPROXIMATELY 13.7% OF THE OUTSTANDING COMMON STOCK, YOU AND OTHER INVESTORS WILL HAVE MINIMAL INFLUENCE ON STOCKHOLDER DECISIONS As of October 31, 2000, our officers and directors beneficially owned approximately 13.7% of our outstanding common stock. As a result, they will be able to exercise significant influence over all matters requiring stockholder approval, and you and other investors will have minimal influence over the election of directors or other stockholder actions. As a result, these stockholders could approve or cause Accrue to take actions which you disapprove or that are contrary to your interests and those of other investors. Our certificate of incorporation and bylaws do not provide for cumulative voting; therefore, our controlling stockholders will have the ability to elect all of our directors. The controlling stockholders will also have the ability to approve or disapprove significant corporate transactions without further vote by the investors who purchase common stock pursuant to this offering. This ability to exercise influence over all matters requiring stockholder approval could prevent or significantly delay another company or person from acquiring or merging with us. THE EFFECTS OF ANTI-TAKEOVER PROVISIONS IN OUR CHARTER DOCUMENTS AND IN DELAWARE LAW COULD PREVENT A CHANGE IN CONTROL OF ACCRUE WHICH MAY REDUCE THE MARKET PRICE OF OUR COMMON STOCK 19 20 Provisions of our certificate of incorporation and bylaws may have the effect of delaying or preventing a merger or sale of Accrue, or making a merger or acquisition less desirable to a potential acquirer, even where stockholders may consider the acquisition or merger favorable. These provisions could also have the effect of making it more difficult for a third party to effect a change of control of the board of directors. The issuance of preferred stock may have the effect of delaying, deferring, or preventing a change in control without further action by the stockholders. Any issuance of preferred stock may harm the market price of the common stock. The issuance of preferred stock may also result in the loss of the voting control of holders of common stock to the holders of the preferred stock. THE MARKET PRICE FOR OUR COMMON STOCK, LIKE OTHER TECHNOLOGY STOCKS, MAY BE VOLATILE The stock markets have, in general, and with respect to Internet companies in particular, recently experienced extreme stock price and volume volatility that has affected companies' stock prices. The stock markets may continue to experience volatility that may adversely affect the market price of our common stock. Stock prices for many companies in the technology and emerging growth sector have experienced wide fluctuations that have often been unrelated to the operating performance of these companies. Fluctuations such as these may affect the market price of our common stock. In addition, if we fail to address any of the risks described in this section, the market price for our common stock, and consequently, the value of your investment, could decline. SIGNIFICANT FLUCTUATIONS IN THE MARKET PRICE OF OUR COMMON STOCK COULD RESULT IN SECURITIES CLASS ACTION CLAIMS AGAINST US, WHICH COULD SERIOUSLY HARM OUR BUSINESS Securities class action claims have been brought against companies in the past where volatility in the market price of that company's securities has taken place. This kind of litigation could be very costly and divert our management's attention and resources, and any adverse determination in this litigation could also subject us to significant liabilities, any or all of which could seriously harm our business. IF WE CANNOT RAISE FUNDS, IF NEEDED, ON ACCEPTABLE TERMS, WE MAY NOT BE ABLE TO DEVELOP OR ENHANCE OUR PRODUCTS AND SERVICES, TAKE ADVANTAGE OF FUTURE OPPORTUNITIES OR RESPOND TO COMPETITIVE PRESSURES OR UNANTICIPATED CAPITAL REQUIREMENTS WHICH COULD HARM OUR BUSINESS We expect the net proceeds from our public offering in August 1999, cash on hand, cash equivalents and commercial credit facilities to meet our working capital and capital expenditure needs for at least the next 12 months following September 30, 2000. Accordingly, we may need to raise additional funds and we cannot be certain that we would be able to obtain additional financing on favorable terms, if at all. Further, if we issue equity securities, stockholders may experience additional dilution or the new equity securities may have rights, preferences or privileges senior to those of existing holders of common stock. If we incur indebtedness to help us meet our future capital requirements, this debt could contain covenants which restrict our operations. If we cannot raise funds, if needed, on acceptable terms, we may not be able to develop or enhance our products and services, take advantage of future opportunities or respond to competitive pressures or unanticipated capital requirements, which could harm our business, operating results and financial condition. SUBSTANTIAL SALES OF OUR COMMON STOCK COULD CAUSE OUR STOCK PRICE TO DECLINE Sales of a substantial number of shares of common stock in the public market, or the perception that these sales may occur, could adversely affect the market price of the common stock by potentially introducing a large number of sellers of our common stock into a market in which the common stock price is already volatile, thus driving the common stock price down. In addition, the sale of these shares could impair our ability to raise capital through the sale of additional equity securities. As of November 8, 2000, we had 30,363,800 shares of common stock outstanding. 4,485,000 shares of our common stock, including the underwriter's option to purchase additional shares which was exercised in full, were registered in connection with the initial public offering of our common stock. 3,225,261 shares of our common stock were issued to the stockholders of Marketwave Corporation in connection with our acquisition of that company, and such shares were subsequently registered with the Securities and Exchange Commission in March 2000. Of the 3,225,261 shares of our common stock registered in March 2000, as of November 1, 2000, 1,054,598 shares had been subsequently sold, 1,088,309 of the remaining 2,170,663 shares are registered on a registration statement on Form S-3 declared effective on November 13, 2000 and 1,082,354 of the remaining 2,170,663 shares are to be de-registered. 1,666,667 shares of our common stock were issued to Tantau Software, Inc. in connection with our purchase of certain assets from Tantau and its wholly owned subsidiary, Tantau Software International, Inc., and registered pursuant to a registration statement on Form S-3/A declared effective by the Securities and Exchange Commission on November 13, 2000. 974,273 shares of our common stock were issued to Aviator Holding Corporation and its direct and indirect subsidiaries, including its wholly owned subsidiary Pilot Software, Inc., and registered pursuant to a registration statement on Form S-3 declared effective by the Securities and Exchange Commission on November 13, 2000. The foregoing shares 20 21 issued to the Marketwave, Tantau and Aviator shareholders, may be sold subject to the terms of the applicable registration statement without restriction or further registration under the federal securities laws unless held by our "affiliates" as that term is defined in Rule 144 while the respective registration statements remain effective. The remaining 20,012,599 shares of common stock outstanding are "restricted securities" as that term is defined in Rule 144; however, virtually all of these shares are eligible for sale, in some cases only subject to the volume, manner of sale and notice requirements of Rule 144. In addition, we have registered a total of 12,445,932 shares of our common stock under our existing stock option and employee stock purchase plans. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK We are exposed to the impact of interest rate changes, foreign currency fluctuation, and changes in the market values of it investments. INTEREST RATE RISK Our exposure to market rate risk for changes in interest rates relates primarily to credit facilities, which are tied to market rates. We do not plan to use derivative financial instruments in our investment portfolio. If market rates were to increase immediately and uniformly by 10% from levels as of September 30, 1999 and 2000, the decline in fair value of the portfolio would not be material. We plan to ensure the safety and preservation of our invested principal funds by limiting default risks, market risk and reinvestment risk. We plan to mitigate default risk by investing in high-credit quality securities. FOREIGN CURRENCY RISK To date, international sales are made by our direct sales force or through international alliances and are all transacted in U.S. dollars. However, as we continue to increase our international business we could be subject to risks typical of an international business, including but not limited to differing economic conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate volatility. Accordingly, our future results could be materially adversely impacted by changes in these or other factors. We do not use derivative financial instruments for speculative trading purposes, nor do we hedge any foreign currency exposure in a manner that entirely offsets the effects of changes in foreign exchange rates. PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS We are not involved in any legal proceedings that are material to our business or financial condition. ITEM 2. CHANGE IN SECURITIES AND USE OF PROCEEDS a. Not applicable b. Not applicable c. Securities sold during the quarter ended September 30, 2000 that were not registered under the Securities Act. The sales of the securities listed below were deemed to be exempt from registration under the Securities Act of 1933, as amended (the "Securities Act") in reliance on Section 4(2) of the Securities Act as transactions by an issuer not involving a public offering. The recipients of securities in each such transaction represented their intention to acquire the securities for investment only and not with a view to or for sale in connection with any distribution thereof and appropriate legends were affixed to the share certificates and warrants issued in such transactions. All recipients had adequate access, through their relationships with the Company, to information about the Company. (i) Pursuant to the acquisition of certain assets from Tantau Software, Inc. and Tantau Software International, Inc. on July 14, 2000, the Company issued 1,666,667 shares of Accrue Common Stock to Tantau Software, Inc. in exchange for such assets. (ii) Pursuant to the acquisition of Aviator Holding Corporation and its direct and indirect subsidiaries, including Pilot Software, Inc., on September 20, 2000, the Company issued 974,273 shares of Accrue Common Stock to Platinum Equity Holdings, LLC in exchange for all of the issued and outstanding capital stock Aviator Holding Corporation. d. Use of proceeds from sale of Registered Securities. On August 4, 1999, we completed an initial public offering of our Common Stock, $0.001 par value. The managing underwriters in the offering were BancBoston Robertson Stephens and Thomas Weisel Partners, LLC, (the "Underwriters"). The shares of Common Stock sold in the offering were registered under the Securities Act of 1933, as amended, on a Registration Statement on Form S-1 (the "Registration Statement") (Reg. No. 333-79491) that was declared effective by the SEC on July 29, 1999. The offering commenced on July 30, 1999, on which date 3,900,000 shares of Common Stock registered under the Registration Statement were sold at a price of $10.00 per share. The Underwriters also had an overallotment option to purchase 585,000 shares, which closed on August 26, 1999. The aggregate price of the entire offering (including the Underwriters' overallotment) was $44,850,000. The aggregate underwriting 21 22 discounts and commissions to the Underwriters was $3,139,500 and the aggregate net proceeds to us was approximately $40.8 million after deducting offering expenses of $856,000. We currently expect to use the net proceeds primarily for working capital and general corporate purposes, including funding product development and expanding the sales and marketing organization. We have not yet determined the actual expected expenditures and thus cannot estimate the amounts to be used for each of these purposes. The amounts and timing of these expenditures will vary depending on a number of factors, including the amount of cash generated by our operations, competitive and technological developments and the rate of growth, if any, of our business. In addition, we have used a portion and may continue to use a portion of the net proceeds for further development of our product lines through acquisitions of products, technologies and businesses. On September 30, 1999, we acquired Marketwave Corporation. Approximately $3.3 million of cash was used to pay for the acquisition related expenses. On January 14, 2000, we acquired NeoVista Software, Inc. Approximately $5.0 million of cash was used to pay for the acquisition related expense. On July 14, 2000, we acquired certain assets of the Infocharger division of Tantau Software, Inc. Approximately $0.2 million of cash was used to pay for the acquisition related expenses. On September 20, 2000, we acquired Aviator Holding Corporation and its direct and indirect subsidiaries, including its wholly owned subsidiary Pilot Software, Inc. Approximately $2.4 million of cash was used to pay for the acquisition related expense. None of our net proceeds of the offering were paid directly or indirectly to any director, officer, general partner of Accrue or their associates, persons owning 10% or more of any class of equity securities of Accrue, or an affiliate of Accrue. ITEM 3. DEFAULT UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS We held our Annual Meeting of stockholders on August 31, 2000. There were present at the meeting, in person or represented by proxy, the holders of 23,178,537 shares of our common stock, which represented approximately 84.09% of the outstanding shares of common stock entitled to vote. The matters voted on at the meeting and the votes cast were as follows: 1. Election of directors to serve for the ensuing year or until their successors are elected and qualified. Name of Nominee Votes Cast - --------------------------- ------------- Richard D. Kreysar .......... For 21,977,298 Withheld 1,201,239 David Folkman................ For 23,153,623 Withheld 24,914 Max D. Hopper................ For 22,474,237 Withheld 704,300 A. Brooke Seawell............ For 23,153,573 Withheld 24,964 Robert Smelick............... For 23,153,473 Withheld 24,864 2. The approval of an amendment to Accrue's 1996 Stock Plan (i) to increase the number of shares of common stock reserved for issuance thereunder by 2,500,000 shares to an aggregate of 9,930,000 shares and (ii) to revise the automatic share increase provision so that the number of shares of common stock reserved for issuance under the 1996 Plan automatically increases on the first day of each of Accrue's fiscal years 2001 through 2006 in an amount equal to the lesser of (A) 4,000,000 shares, (B) 6% of the number of shares outstanding on a fully diluted basis as of the last day of the immediately preceding fiscal year, or (C) a lesser number of shares as determined by the Board of Directors. There were 14,824,302 shares of common stock voting in favor, 5,882,620 shares of common stock voting against, 576,709 shares of common stock abstaining and 1,894,906 broker non-votes. 3. The ratification of the appointment of PricewaterhouseCoopers LLP as our independent public accountants for the fiscal year-ending March 31, 2001. There were 23,166,560 shares of common stock voting in favor, 4,080 shares of common stock voting against, 7,897 shares of common stock abstaining and 0 broker non-votes. ITEM 5. OTHER INFORMATION None. 22 23 ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K a. The following exhibits are attached hereto: 10.3 1996 Stock Plan, as amended by approval of the stockholders as of August 31, 2000. 10.22(*) Software License Agreement dated as of July 1, 2000 between VI/Visualize, Inc. and Accrue Software, Inc. 27.1 Financial Data Schedule * A request for confidential treatment with respect to certain portions of this exhibit has been filed separately with the Securities and Exchange Commission. b. A current report on Form 8-K was filed with the Securities and Exchange Commission by us on July 26, 2000 to report the announcement of the signing of a purchase agreement to acquire certain assets of the Infocharger division of Tantau Software, Inc. A current report on Form 8-K was filed with the Securities and Exchange Commission by us on September 21, 2000 to announce the merger with Aviator Holding Corporation and its direct and indirect subsidiaries, including its wholly owned subsidiary Pilot Software, Inc. An amended current report on Form 8-K/A was filed with the Securities and Exchange Commission by us on September 22, 2000 to announce the acquisition of certain assets of the Infocharger division of Tantau Software, Inc. 23 24 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. ACCRUE SOFTWARE, INC. By: /s/ GREGORY C. WALKER ------------------------------------------ GREGORY C. WALKER CHIEF FINANCIAL OFFICER (PRINCIPAL ACCOUNTING AND FINANCE OFFICER) Date: November 14, 2000 24 25 Exhibit Index 10.3 1996 Stock Plan, as amended by approval of the stockholders as of August 31, 2000. 10.22(*) Software License Agreement dated as of July 1, 2000 between VI/Visualize, Inc. and Accrue Software, Inc. 27.1 Financial Data Schedule * A request for confidential treatment with respect to certain portions of this exhibit has been filed separately with the Securities and Exchange Commission. 25