1 ================================================================================ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM _____________ TO _____________ Commission file number 000-25374 GENERAL MAGIC, INC. (Exact name of registrant as specified in its charter) DELAWARE 77-0250147 (State of incorporation) (IRS Employer Identification Number) 420 NORTH MARY AVENUE SUNNYVALE, CALIFORNIA 94086 (408) 774-4000 (Address and telephone number of principal executive offices) Indicate by check mark whether registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements for the past 90 days. YES [X] NO [ ] 67,876,318 shares of the registrant's Common Stock, $0.001 par value, were outstanding as of April 26, 2001. ================================================================================ 2 GENERAL MAGIC, INC. FORM 10-Q, MARCH 31, 2001 CONTENTS ITEM NUMBER PAGE - ----------- ---- PART I: FINANCIAL INFORMATION Item 1. Financial Statements (unaudited) a. Condensed Consolidated Balance Sheets - March 31, 2001 and December 31, 2000 3 b. Condensed Consolidated Statements of Operations - Three-Month periods ended March 31, 2001 and 2000 4 c. Condensed Consolidated Statements of Cash Flows - Three-Month periods ended March 31, 2001 and 2000 5 d. Notes to Condensed Consolidated Financial Statements 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 10 Item 3. Quantitative and Qualitative Disclosures About Market Risk 23 PART II: OTHER INFORMATION Item 1. Legal Proceedings 24 Item 2. Changes in Securities and Use of Proceeds 24 Item 3. Defaults Upon Senior Securities 24 Item 4. Submission of Matters to a Vote of Security Holders 24 Item 5. Other Information 24 Item 6. Exhibits and Reports on Form 8-K 24 Signatures 25 Exhibits 26 2 3 PART I: FINANCIAL INFORMATION Item 1. Financial Statements GENERAL MAGIC, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (IN THOUSANDS) (UNAUDITED) ASSETS MARCH 31, DECEMBER 31, --------- ------------ 2001 2000 --------- ------------ Current assets: Cash and cash equivalents ...................................................... $ 11,984 $ 12,344 Short-term investments ......................................................... 5,268 6,700 Accounts Receivable ............................................................ 1,116 1,924 Other current assets ........................................................... 556 747 --------- --------- Total current assets ....................................................... 18,924 21,715 --------- --------- Property and equipment, net ...................................................... 7,343 8,761 Other assets ..................................................................... 470 497 --------- --------- Total assets ............................................................... $ 26,737 $ 30,973 ========= ========= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable ............................................................... $ 861 $ 1,888 Accrued expenses ............................................................... 3,095 3,763 Deferred revenue and other current liabilities ................................. 50 280 --------- --------- Total current liabilities .................................................. 4,006 5,931 Other long-term liabilities ...................................................... 2,089 2,161 --------- --------- Total liabilities .......................................................... 6,095 8,092 Commitments Redeemable, convertible Series D preferred stock, $0.001 par value Stated at involuntary liquidation preference; Authorized: 2 shares; issued and outstanding: 2001 -- 0; 2000 -- 0 ............ $ 2,046 $ 2,023 Stockholders' equity: Convertible preferred stock, $0.001 par value Authorized: 482 shares; issued and outstanding: 2001 -- 55; 2000 -- 55 ....................................................... 2 2 Common stock, $0.001 par value; authorized: 150,000 shares; Issued and outstanding: 2001 -- 67,481; 2000 -- 64,861 ......................... 67 65 Additional paid-in capital ..................................................... 339,509 334,544 Accumulated other comprehensive loss ........................................... 1 (3) Accumulated deficit ............................................................ (320,780) (313,547) --------- --------- 18,799 21,061 Less treasury stock, at cost: 2001 -- 46; 2000 -- 46 ........................... (203) (203) --------- --------- Total stockholders' equity ................................................. 18,596 20,858 --------- --------- $ 26,737 $ 30,973 ========= ========= The Notes to Condensed Consolidated Financial Statements are an integral part of these financial statements. 3 4 GENERAL MAGIC, INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) (UNAUDITED) THREE-MONTH PERIODS ENDED MARCH 31, ------------------------- 2001 2000 -------- -------- Revenues: Service revenue ................................................................. $ 1,200 $ 2,590 Licensing revenue ............................................................... 16 6 -------- -------- Total revenue ............................................................... 1,216 2,596 Costs and expenses: Cost of revenue ............................................................... 524 1,171 Network operations ............................................................ 1,542 3,080 Research and development ...................................................... 1,453 2,130 Selling, general and administrative ........................................... 3,611 7,053 Depreciation and amortization ................................................. 1,450 1,484 -------- -------- Total costs and expenses .................................................... 8,580 14,918 -------- -------- Loss from operations .............................................................. (7,364) (12,322) Other income, net ................................................................. 264 279 -------- -------- Loss before income taxes .......................................................... (7,100) (12,043) Income taxes ...................................................................... 1 20 -------- -------- Net loss .................................................................... $ (7,101) $(12,063) -------- -------- Dividends on preferred stock ...................................................... (76) (148) Favorable redemption rights on warrants for Series H preferred stock .............. (57) -- Loss applicable to common stockholders ............................................ $ (7,234) $(12,211) ======== ======== Basic and diluted loss per share .................................................. $ (0.11) $ (0.26) ======== ======== Shares used in computing per share amounts ........................................ 66,904 47,872 ======== ======== The Notes to Condensed Consolidated Financial Statements are an integral part of these financial statements. 4 5 GENERAL MAGIC, INC. (A DEVELOPMENT STAGE ENTERPRISE) CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) (UNAUDITED) THREE-MONTH PERIODS ENDED MARCH 31, ------------------------- 2001 2000 -------- -------- Cash flows from operating activities: Net loss $ (7,101) $(12,063) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation and amortization 1,450 1,484 Disposition of property and equipment 4 9 Compensation expense associated with stock options (1) 154 Deferred revenue (230) (2,457) Changes in items affecting operations: Other current assets 999 (87) Accounts payable and accrued expenses (1,768) 114 -------- -------- Net cash used in operating activities (6,647) (12,846) -------- -------- Cash flows from investing activities: Purchases of short-term investments (1,568) (5,717) Proceeds from sales and maturities of short-term investments 3,000 2,000 Purchases of property and equipment (9) (696) Other assets -- (193) -------- -------- Net cash provided by (used in) investing activities 1,423 (4,606) -------- -------- Cash flows from financing activities: Proceeds from sale of common stock and warrants 4,859 3,418 Proceeds from exercise of Series E warrant -- 1,000 Other long-term liabilities 5 368 -------- -------- Net cash provided by financing activities 4,864 4,786 -------- -------- Net decrease in cash and cash equivalents (360) (12,666) -------- -------- Cash and cash equivalents, beginning of period 12,344 23,045 -------- -------- Cash and cash equivalents, end of period $ 11,984 $ 10,379 ======== ======== Supplemental disclosures of cash flow information: Income taxes paid during the period 1 20 Non-cash investing and financing activity: Preferred stock dividends 76 148 Favorable redemption rights on warrants for Series H preferred stock 57 -- Conversion of Series D preferred stock into common stock -- 6,155 Conversion of Series F preferred stock into common stock -- 3,326 Conversion of Series E preferred stock into common stock -- 2,490 Exercise of Series E warrant -- 1,000 The Notes to Condensed Consolidated Financial Statements are an integral part of these financial statements. 5 6 GENERAL MAGIC, INC. (A DEVELOPMENT STAGE ENTERPRISE) NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) NOTE 1: BASIS OF PRESENTATION The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (SEC). In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments considered necessary for the fair presentation of financial condition, results of operations and cash flows of General Magic, Inc. (the "Company") for the periods presented. These financial statements should be read in conjunction with the consolidated balance sheets as of December 31, 2000 and 1999, and the related consolidated statements of operations, stockholders' equity (deficit), and cash flows for each of the years in the three-year period ended December 31, 2000, including notes thereto, included in the Company's Annual Report on Form 10-K which was filed with the SEC on April 2, 2001. The results of operations for the three-month period ended March 31, 2001, are not necessarily indicative of the results expected for the current year or any other period. The Company expects that its cash, cash equivalents and short-term investment balances of $17.3 million as of March 31, 2001, along with cash expected to be available under the Company's equity line arrangement and the Ladenburg Thalmann agreement will be adequate to fund the Company's operations through the year 2001. As of April 30, 2001 the Company has cash, cash equivalents and short-term investment balances of $16.0 million. However, there are a number of conditions and limitations on the Company's right to draw down under the equity line and Ladenburg Thalmann is not obligated to purchase any of the Company's shares. Accordingly, the Company cannot guarantee that sufficient funds will be available to meet its needs. The Company's capital requirements will depend on many factors, including, but not limited to, the market acceptance and competitive position of its voice application services and products; the Company's ability to attract and secure key business relationships; the Company's ability to generate licensing fees and royalties, professional services fees, hosting services fees and other revenue from its products and services; the equipment required to support the network operations for these services; the levels of promotion and advertising required to market the Company's products and services and attain a competitive position in the marketplace; the extent to which the Company invests in new technology and management and staff infrastructure to support its business; and the response of competitors to the Company's products and services. The holders of the Series D preferred stock, the Series F preferred stock and the Series H preferred stock have redemption rights if we fail to meet the requirements of the documents governing each, including, in the case of the Series D and Series F preferred stock, the requirement that our common stock not be suspended from listing on or delisted from The Nasdaq National Market for a period of 15 consecutive days or for an aggregate of 45 days in any 365-day period. One of the requirements of The Nasdaq National Market for the continued listing of our common stock is that our common stock meet a minimum bid requirement of $1.00. If our common stock trades below $1.00 for 30 consecutive trading days and thereafter does not trade at or above $1.00 for at least 10 consecutive trading days in the 90 business day period following, then we would be in violation of the continued listing requirements of The Nasdaq National Market and, pending the outcome of an elective appeals process, subject to delisting. The closing price for our common stock has been below $1.00 ten times between April 9, 2001 and April 26, 2001. As of April 26, 2001, 186 shares of Series D preferred stock, 428 shares of the Series F preferred stock and 580 shares of the Series H preferred stock were outstanding. The redemption value of these shares could total as much as approximately $21.0 million. If we were required to redeem these shares, such payments would significantly deplete our cash balance, which could materially and adversely affect our financial condition. In addition, such a decrease in our cash balance could cause our common stock to be delisted from The Nasdaq National Market. We cannot guarantee that we will be able to meet all of the requirements necessary to avoid a redemption. NOTE 2: CONSOLIDATED FINANCIAL STATEMENT DETAILS PROPERTY AND EQUIPMENT A summary of property and equipment follows (in thousands): MARCH 31, DECEMBER 31, 2001 2000 --------- ------------ Network operations center $ 14,554 $ 14,926 Office equipment and computers 6,914 6,659 Furniture and fixtures 2,231 2,230 Leasehold improvements 1,438 1,425 -------- -------- 25,137 25,240 Less accumulated depreciation and amortization (17,794) (16,479) -------- -------- $ 7,343 $ 8,761 ======== ======== ACCRUED EXPENSES A summary of accrued expenses follows (in thousands): MARCH 31, DECEMBER 31, 2001 2000 --------- ------------ Employee compensation $1,527 $2,228 Other 1,568 1,535 ------ ------ $3,095 $3,763 ====== ====== TOTAL OTHER INCOME (EXPENSE), NET A summary of other income (expense) follows (in thousands): THREE-MONTH PERIOD ENDED MARCH 31, ------------------------ 2001 2000 ---- ---- Interest income $265 $280 Other (1) (1) ---- ---- Total other income (expense), net $264 $279 ==== ==== 6 7 NEW PRONOUNCEMENTS On January 1, 2001, the Company adopted Statement of Financial Accounting Standard No. 133 (SFAS 133), Accounting for Derivative Instruments and Hedging Activities which establishes accounting and reporting standards for derivative instruments, including derivative instruments embedded in other derivatives, and for hedging activities. The adoption of SFAS 133 has not had a material effect on the Company's consolidated financial position or results of operations. NOTE 3: COMPREHENSIVE LOSS There were no material differences between the Company's comprehensive loss and net loss for the periods presented. NOTE 4: NET LOSS PER SHARE (in thousands) Basic and diluted loss per share are computed by dividing loss available to holders of common stock by the weighted-average number of shares of common stock outstanding during the period. Since the Company has had net losses for all periods presented, basic and diluted loss per share are equal. The computation of diluted loss per share does not include common stock issuable upon the exercise of outstanding options or warrants or upon the conversion of outstanding preferred stock as the impact would have been antidilutive for the periods presented. Stock options and warrants outstanding and preferred stock convertible to common stock are as follows: MARCH 31, ------------------ 2001 2000 ------ ------ Stock options 8,407 6,157 Warrants for the purchase of common stock 5,905 3,882 Shares of common stock issuable upon conversion of Series A preferred stock -- 3,629 Shares of common stock issuable upon conversion of Series D preferred stock 1,844 2,488 Shares of common stock issuable upon conversion of Series E preferred stock -- 921 Shares of common stock issuable upon conversion of Series F preferred stock 5,184 4,001 Shares of common stock issuable upon conversion of Series G preferred stock 8,907 8,907 Shares of common stock issuable upon conversion of Series H Preferred stock 990 -- ------ ------ 31,237 29,985 ====== ====== NOTE 5: PREFERRED STOCK On March 30, 1999, the Company entered into a financing transaction with a group of private investors that provided $20,000,000 in cash less offering expenses to the Company from the sale of 2,000 shares of its Series D Convertible Preferred Stock. Each share of Series D preferred stock accrues dividends quarterly at a rate of 5% per annum of the stated value ($10,000 per share). The liquidation preference of Series D preferred stock is $10,000 per share plus any accrued but unpaid dividends and unpaid default interest on cash dividends, and is payable pari passu with the Series F, Series G and Series H preferred stock and in preference to the holders of common stock. Each share of Series D preferred stock is convertible into shares of the Company's common stock at a conversion rate obtained by dividing the liquidation preference by $1.084 (the "Series D Conversion Price"). The Series D Conversion Price is subject to adjustment upon certain events, including, without limitation, adjustment following the last day of each September and March until March 30, 2002, to an amount equal to 110% of the average of the closing bid prices of the Company's common stock during the ten trading days immediately after each such date (the "Series D Reset Price") if the Series D Reset Price is less than the then-effective Series D Conversion Price. The Series D Conversion Price reset effective March 31, 2001. On September 9, 1999, certain of the Company's investors exchanged an aggregate of 1,000 shares of Series D Convertible Preferred Stock for 1,000 shares of the Company's Series F Convertible Preferred Stock. Each share of 7 8 Series F preferred stock accrues dividends quarterly at a rate of 5% per annum of the stated value ($10,000 per share). The liquidation preference of Series F preferred stock is $10,000 per share plus any accrued but unpaid dividends and unpaid default interest on cash dividends, and is payable pari passu with the Series D, Series G and Series H preferred stock and in preference to the holders of common stock. Each share of Series F preferred stock is convertible into shares of the Company's common stock at a conversion rate obtained by dividing the liquidation preference by $0.887 (the "Series F Conversion Price"). The Series F Conversion Price is subject to adjustment upon certain events, including, without limitation, adjustment following the last day of each December, March, June and September until March 30, 2002, to an amount equal to 90% of the average of the closing bid prices of the Company's common stock during the ten trading days immediately after each such date (the "Series F Reset Price") if the Series F Reset Price is less than the then-effective Series F Conversion Price. The Series F Conversion Price reset effective March 31, 2001. Preferred stock outstanding is as follows: March 31, --------- 2001 2000 ---- ---- Series A preferred stock - 50,000 Series B preferred stock - - Series C preferred stock - - Series D preferred Stock 186 399 Series E preferred Stock - 350 Series F preferred Stock 428 525 Series G preferred Stock 1,500 1,500 Series H preferred Stock 580 - Adjustments to accumulated deficit of approximately $133 thousand were recorded in the three-month period ended March 31, 2001 related to dividends on preferred stock and favorable redemption rights on warrants for the Series H preferred stock for the period. Adjustments to accumulated deficit of approximately $148 thousand were recorded in the three-month period ended March 31, 2000 related to dividends on preferred stock. NOTE 6: COMMITMENTS PURCHASE COMMITMENTS In April 1998, the Company entered into an agreement with Qwest Communications International, Inc. to purchase telecommunications services at fixed prices for an initial term of three years. The Company was obligated to purchase $13 million in telecommunications services during the three-year period ending April 30, 2001, of which $5.09 million had been purchased as of March 31, 2001. Based on the terms of the contract, Qwest's level of performance under the contract, and the Company's discontinuation of the myTalk service, the Company renegotiated the terms of the contract in September 2000. The resulting amendment to the agreement revises the total purchase commitment to $5.1 million over the same three-year term. NOTE 7: SEGMENT REPORTING The Company's operating segments are defined as components of the enterprise about which separate financial information is available and is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and assess performance. The Company's chief operating decision maker is its Chief Executive Officer ("CEO"). Financial information for separate components of the Company's business is not available to the CEO for review and analysis. Allocation of resources and assessment of performance is based on the Company's condensed consolidated financial information, which is available to the CEO in substantially the form presented in the accompanying condensed consolidated statements of operations. The Company operates in a single operating segment, voice application services. Total revenue for the three-month periods ended March 31, 2001 and 2000, was related to voice application services. For the three-month period ended March 31, 2001, revenue from one major customer accounted for 94% of total revenue. 8 9 NOTE 8: SUBSEQUENT EVENT Following the December 31, 2000, resignation of Dr. Markman as Chief Executive Officer and President of the Company, Dr. Markman served as the Company's Chairman of the Board. Dr. Markman resigned as an officer and director of the Company effective April 20, 2001. Dr. Markman received his regular salary and benefits through May 4, 2001. The Company is finalizing a letter agreement with Dr. Markman amending his September 12, 1996 Employment Agreement with the Company (the "Employment Agreement"). Pursuant to the letter agreement, the Company will pay Dr. Markman a total of $350,000, payable in two installments of $175,000 each, less applicable payroll taxes, on May 18, 2001 and July 13, 2001, respectively, in lieu of any and all cash payments otherwise due under the Employment Agreement. In consideration therefor, the Company granted Dr. Markman an option to purchase an aggregate of 685,000 shares of the Company's common stock. Dr. Markman will continue to provide services to the Company as a founding member of the Company's Industry Advisory Board. 9 10 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations This Management's Discussion and Analysis of Financial Condition and Results of Operations includes a number of forward-looking statements that reflect the Company's current views with respect to future events and financial performance. These forward-looking statements are subject to certain risks and uncertainties, including those discussed in the Risk Factors section below and elsewhere in this report on Form 10-Q, that could cause actual results to differ materially from historical results or those anticipated. In this report, words such as "anticipates," "believes," "expects," "future," "intends," "plans," "potential," "may," "could" and similar expressions identify forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. General Magic, Inc. enables businesses to rapidly and efficiently develop and deploy voice applications delivering mobile access to enterprise, Internet and telecommunication information and services. We offer an open VoiceXML-based voice platform for developing and deploying voice applications, supported by expert speech and language services and voice hosting services. Our principal target market is businesses that desire to offer automated voice access to information and services over the telephone. The growth of Internet users and mobile phone users is fueling the demand for mobile access to information. Through our magicTalk voice platform, we offer enterprises the opportunity to leverage investments in Internet infrastructure and extend their reach to new and existing customers. With years of experience developing voice applications, most recently completing the development and deployment of the OnStar Virtual Advisor, we have demonstrated the capabilities of our magicTalk voice platform to meet the requirements of large-scale applications. Our open standards-based voice platform and patented personality-rich voice user interface design features and methodology provide the foundation for our products and services. The magicTalk voice platform provides businesses with an open, standards-based architecture upon which to develop and deploy voice applications that can be rapidly integrated with existing Web-based services and infrastructure. Designed to support VoiceXML, the emerging standard for developing voice applications, and a choice of speech recognition, text-to-speech technologies and telephony interfaces, the magicTalk voice platform supports best of breed technology. We offer expert speech and language services to businesses developing voice applications on the magicTalk voice platform. The speech and language services focus on the software tools and techniques for developing socially engineered voice user interfaces. Based on our patented design features and methodology for developing voice user interfaces with personality and our extensive experience in combining language, logic and personality, we enable businesses to develop voice user interfaces to mirror their company brand and services and to build customer trust and loyalty. The magicTalk voice platform is our third generation voice platform. In February 2001, we announced the delivery of the initial feature set for the OnStar Virtual Advisor, a hands-free, eyes-free, in car voice service that was developed and is deployed on the magicTalk voice platform. The OnStar Virtual Advisor is hosted in our Network Operations Center in Sunnyvale, California. The Virtual Advisor represents the largest commercial deployment of a VoiceXML voice application to date. Our Portico service runs on a previous version of the magicTalk voice platform, as did our myTalk application. Although we made significant progress in 2000 in our strategy to develop and market voice application services and products, we are subject to all of the risks inherent in the establishment of a new business enterprise. To succeed, we must, among other things, secure adequate financial and human resources to meet our requirements; achieve market acceptance for our voice application services and products; establish and maintain relationships with businesses with high volume customer interactions; establish and maintain alliances with companies that offer technology solutions for businesses with high volume customer interactions; respond effectively to competitive developments; meet the challenges inherent in the timely development and deployment of complex technologies; generate sufficient revenues from our services and products to permit us to operate profitably; and protect our intellectual property. Any failure to achieve these objectives could have a material adverse effect on our business, operating results and financial condition. 10 11 RESULTS OF OPERATIONS For the three-month period ended March 31, 2001, the Company incurred a net loss of $7.1 million, or $0.11 per share, compared to a net loss of $12.1 million, or $0.26 per share, for the three-month period ended March 31, 2000. The net loss per share applicable to stockholders for the three-month period ended March 31, 2001, included the net loss for the period and $133 thousand in adjustments to accumulated deficit related to dividends on preferred stock and favorable redemption rights on warrants for the Series H preferred stock during the period. The net loss per share applicable to stockholders for the three-month period ended March 31, 2000, included the net loss for the period and $148 thousand in adjustments to accumulated deficit related to dividends on preferred stock. TOTAL REVENUE Total revenue for the three-month period ended March 31, 2001, was $1.2 million compared to $2.6 million for the three-month period ended March 31, 2000. Total revenue consists primarily of development fees for the Virtual Advisor for OnStar and subscription fees for the Portico service. The Company expects to recognize revenue related to the OnStar development and hosting agreements and other customers through fiscal year 2001. These revenues include development fees, licensing fees, hosting fees, professional services fees, and support fees. If the market for voice application services does not develop or if the Company is unable to capture a significant portion of that market, the Company's revenues and results of operations will be materially adversely affected. COST OF SERVICE REVENUE Cost of service revenue for the three-month period ended March 31, 2001, was $524 thousand compared to $1.2 million for the three-month period ended March 31, 2000. Cost of service revenue consists of costs related to the development and support of the Virtual Advisor for OnStar. NETWORK OPERATIONS Network operations expense for the three-month period ended March 31, 2001, was $1.5 million compared to $3.1 million for the three-month period ended March 31, 2000. Network operations expense consists of personnel and related costs associated with running the network operations center and providing customer support, access costs associated with the telephony and data network, and royalties paid to software and content providers. The decrease for the three-month period ended March 31, 2001 compared to the same period ended March 31, 2000, was due primarily to the discontinuation of the myTalk service and subsequently, the reduction of the associated telecommunications charges. The Company expects network operations expense to increase slightly through 2001 as it maintains network infrastructure to support its hosting capacity. RESEARCH AND DEVELOPMENT Research and development expense for the three-month period ended March 31, 2001, was $1.5 million, compared to $2.1 million for the three-month period ended March 31, 2000. The decrease for the three-month period ended March 31, 2001, compared to the three-month period ended March 31, 2000, was due to reduced spending on outside consultants and a decrease in headcount. The Company expects research and development expenses to increase slightly through the remainder of 2001. SELLING, GENERAL AND ADMINISTRATIVE Selling, general and administrative expense for the three-month period ended March 31, 2001, was $3.6 million, compared to $7.1 million for the three-month period ended March 31, 2000. The selling, general and administrative expense for the three-month period ended March 31, 2001 compared to the same period ended March 31, 2000 has decreased due to a decrease in headcount and reduced marketing and advertising expenses associated with the discontinuation of the myTalk service. 11 12 DEPRECIATION AND AMORTIZATION Depreciation and amortization expense for the three-month period ended March 31, 2001 was $1.5 million, compared to $1.5 million for the three-month period ended March 31, 2000. The Company expects depreciation and amortization expense to increase slightly through the remainder of 2001 as the network operations center continues to support hosting capacity. TOTAL OTHER INCOME (EXPENSE), NET The Company had other income of $264 thousand in the three-month period ended March 31, 2001, and other income of $279 thousand in the three-month period ending March 31, 2000. Other income consisted primarily of interest income. LIQUIDITY AND CAPITAL RESOURCES The Company's principal sources of liquidity are its cash, cash equivalents and short-term investment balances that totaled $17.3 million as of March 31, 2001, down $1.7 million from $19.0 million as of December 31, 2000. The Company expects that its cash, cash equivalents and short-term investment balances of $17.3 million as of March 31, 2001, along with cash expected to be available under the Company's equity line arrangement and the Ladenburg Thalmann agreement will be adequate to fund the Company's operations through the year 2001. As of April 30, 2001 the Company has cash, cash equivalents and short-term investment balances of $16.0 million. However, there are a number of conditions and limitations on the Company's right to draw down under the equity line and Ladenburg Thalmann is not obligated to purchase any of the Company's shares. Accordingly, the Company cannot guarantee that sufficient funds will be available to meet its needs. The Company's capital requirements will depend on many factors, including, but not limited to, the market acceptance and competitive position of its voice application services and products; the Company's ability to attract and secure key business relationships; the Company's ability to generate licensing fees and royalties, professional services fees, hosting services fees and other revenue from its products and services; the equipment required to support the network operations for these services; the levels of promotion and advertising required to market the Company's products and services and attain a competitive position in the marketplace; the extent to which the Company invests in new technology and management and staff infrastructure to support its business; and the response of competitors to the Company's products and services. The Company may be required to raise additional public or private financing to support its operations beyond the year 2001. No assurance can be given that additional financing will be available or that, if available, it will be available on terms favorable to the Company or its stockholders. If adequate funds are not available to satisfy the Company's short-term or long-term capital requirements, the Company may be required to significantly limit its operations, which would have a material adverse effect on the Company's business, financial condition and results of operation. In the event the Company raises additional equity financing, further dilution to the Company's stockholders will result. On September 7, 2000, the Company engaged the investment banking firm of Ladenburg Thalmann & Co. Inc. to act as its exclusive placement agent for the offering of up to $45,000,000 worth of its common stock, par value $0.001 per share, on a "reasonable best efforts" basis. Ladenburg Thalmann has agreed to seek to identify institutional investors who may wish to purchase the Company's common stock from time to time on specific terms to be negotiated between each such institutional investor and the Company. Ladenburg Thalmann is not committed to purchase any of the Company's securities, regardless of whether Ladenburg Thalmann does or does not successfully identify others to purchase its securities. The Company, in turn, is not obligated to sell any of its securities to any prospective purchaser successfully identified by Ladenburg Thalmann. During the first quarter of 2001, the Company sold 2,581,699 shares of common stock under the agreement with Ladenburg Thalmann at a weighted average sales price of $1.937 yielding $4.8 million net cash after expenses and fees of $205,556. As of April 26, 2001, the Company has sold an aggregate of 6,606,177 shares of common stock under the agreement with Ladenburg Thalmann. In consideration of the financing arrangement, the Company has paid to Ladenburg Thalmann a $35,000 non-accountable expense allowance, issued Ladenburg Thalmann a warrant to purchase 100,000 shares of the Company's common stock at a strike price of $8.6767 and agreed to indemnify Ladenburg Thalmann against certain underwriter's liabilities under the Securities Act of 1933, as amended. The Company also issued a warrant to Paul Revere for 200,000 shares with an exercise price of $1.75 per share. See Part II Item 2. The holders of the Series D preferred stock, the Series F preferred stock and the Series H preferred stock have redemption rights if we fail to meet the requirements of the documents governing each, including, in the case of the Series D and Series F preferred stock, the requirement that our common stock not be suspended from listing on or delisted from The Nasdaq National Market for a period of 15 consecutive days or for an aggregate of 45 days in any 365-day period. One of the requirements of The Nasdaq National Market for the continued listing of our common stock is that our common stock meet a minimum bid requirement of $1.00. If our common stock trades below $1.00 for 30 consecutive trading days and thereafter does not trade at or above $1.00 for at least 10 consecutive trading days in the 90 business day period following, then we would be in violation of the continued listing requirements of The Nasdaq National Market and, pending the outcome of an elective appeals process, subject to delisting. The closing price for our common stock has been below $1.00 ten times between April 9, 2001 and April 26, 2001. As of April 26, 2001, 186 shares of Series D preferred stock, 428 shares of the Series F preferred stock and 580 shares of the Series H preferred stock were outstanding. The redemption value of these shares could total as much as approximately $21.0 million. If we were required to redeem these shares, such payments would significantly deplete our cash balance, which could materially and adversely affect our financial condition. In addition, such a decrease in our cash balance could cause our common stock to be delisted from The Nasdaq National Market. We cannot guarantee that we will be able to meet all of the requirements necessary to avoid a redemption. 12 13 In connection with its prior strategy, the Company entered into Magic Cap master license agreements with eight of its stockholders. The Company has satisfied its obligations under seven of these agreements, and is subject to the following obligations under the remaining agreement. The Company has agreed to refund a licensee any amount of a $2.0 million prepaid royalty not recouped by January 1, 2003, plus accrued interest. The amount of any such refund is payable on or before December 31, 2003. As of March 31, 2001, this obligation was classified in other long term liabilities. The Company does not expect the second licensee to develop or manufacture additional products that incorporate the Company's Magic Cap technology. Since the Company's inception, it has generated only minimal revenues and has relied principally on third party financing to fund its operations. The Company has incurred significant losses and has substantial negative cash flow. As of March 31, 2001, the Company had an accumulated deficit of $313.7 million, with a net loss of $7.1 million for the quarter ended March 31, 2001. The Company expects to incur significant losses for approximately the next fifteen months. As part of its business strategy, the Company assesses opportunities to enter joint ventures, to acquire or sell businesses, products or technologies and to engage in other like transactions. The Company has made no significant commitment or agreement with respect to any such transaction at this time. 13 14 RISK FACTORS In this section we summarize certain risks regarding our business and industry. Readers should carefully consider the following risk factors in conjunction with the other information included in this report on Form 10-Q. WE HAVE A HISTORY OF LOSSES. WE EXPECT TO CONTINUE TO INCUR LOSSES, AND WE MAY NEVER ACHIEVE AND SUSTAIN PROFITABILITY. Since our inception, we have incurred significant losses, including a loss of $7.1 million for the quarter ended March 31, 2001. As of March 31, 2001, we had an accumulated deficit of $320.8 million. We expect to have net losses and negative cash flow for at least the next fifteen months. We plan to continue to spend significant amounts to develop, enhance and maintain our voice application products, services and technologies and to expand our marketing and sales efforts. As a result, we will need to generate significant revenues to achieve profitability. Even if we achieve profitability, we may be unable to sustain or increase profitability on a quarterly or annual basis. If we fail to achieve and sustain profitability, the price of our stock may decline substantially. OUR LIMITED FUNDING MAY RESTRICT OUR OPERATIONS AND OUR ABILITY TO EXECUTE OUR BUSINESS STRATEGY, AND THE AVAILABILITY OF ADDITIONAL FINANCING IS UNCERTAIN. Our business model requires us to devote significant financial resources to the productization, enhancement and maintenance of our magicTalk voice platform and to the development of related products and services, to the development of the sales and business development organization and to the operation and maintenance of our network operations center. Our ability to raise additional capital will depend on a variety of factors, some of which will not be within our control, including investor perception of us, our business and the industry in which we operate, and general economic and market conditions. If we are not able to successfully manage our existing resources or to secure additional financing in a timely manner, our ability to generate sufficient revenues may be restricted and our business curtailed. Effective July 30, 1999, we entered into a common stock investment agreement with an institutional investor providing for an equity line. The common stock investment agreement permits us to require the investor to purchase from time to time an aggregate of up to $20,000,000 of our common stock in increments of up to $5,000,000 of which, as of April 26, 2001, we have drawn down $250,000. In addition, the investor has the right to purchase, in its sole discretion, up to an aggregate of an additional $6,000,000 of common stock during the term of the common stock investment agreement. On March 10, 2000, we agreed to amend the common stock investment agreement to provide the institutional investor with the option to purchase additional shares of our common stock equal to up to 100% of the amount specified in our put notice to the investor. The aggregate amount of the equity line, however, was not increased by this amendment. There are numerous conditions on our right to draw down under the equity line, including that the closing bid price of our common stock on the business day immediately preceding a draw down notice must be at least $2.00 per share and that our common stock is listed on the American Stock Exchange, Inc. ("AMEX"), the New York Stock Exchange ("NYSE"), The Nasdaq National Market or The Nasdaq SmallCap Market. In addition, the dollar amount specified in any draw down notice will be decreased by one twentieth ( 1/20) for each business day during the twenty business days immediately following delivery of the draw down notice on which the weighted average price of the common stock is less than $2.062. The weighted average price of our common stock was less than $2.062 on each business day through much of September, October and the first half of November of 1999 and has been less than $2.062 again in December of 2000 and January, February, March and April of 2001. It is uncertain that we will be able consistently to meet the closing bid price condition, the listing condition or any other condition. In addition, although we may request drawdowns in increments of up to $5,000,000, the actual dollar amount is subject to limitations based on the daily trading volumes, the market price of our common stock and the investor's percentage ownership of General Magic. On September 7, 2000, the investment banking firm of Ladenburg Thalmann & Co. Inc. ("Ladenburg Thalmann") executed a letter agreement with us whereby Ladenburg Thalmann agreed to act as our exclusive placement agent for the offering of up to $45,000,000 worth of our common stock on a "reasonable best efforts" basis (the "Agreement"). Ladenburg Thalmann has agreed that it will seek to identify institutional investors who may wish to purchase our common stock from time to time on specific terms to be negotiated between us and such 14 15 institutional investors. Ladenburg Thalmann is not committed to purchase any of our securities, regardless of whether Ladenburg Thalmann does or does not successfully identify others to purchase our securities. We, in turn, are not obligated to sell any of our securities to any prospective purchaser successfully identified by Ladenburg Thalmann. From November 29, 2000 through April 26, 2001, we consummated sales of 6,606,177 shares of our common stock to institutional investors identified by Ladenburg Thalmann for an aggregate purchase price of $13,640,924. This includes an agreement entered into on March 30, 2001 with an institutional investor, pursuant to which the investor agreed to purchase, on a firm commitment basis, $2,000,000 of our common stock. No assurance can be given that additional financing will be available under the equity line or the Agreement with Ladenburg Thalmann or otherwise, or that, if available, it will be available on terms favorable to General Magic or its stockholders. The unavailability or timing of revenues and financing may require us to curtail our operations. In addition, if we are not able to generate revenues or obtain funding, we may be unable to meet The Nasdaq National Market's continued listing requirements, and our common stock could be delisted from that market. See "-- Our common stock may be delisted from The Nasdaq National Market if we are not able to demonstrate compliance with the continued listing requirements." THE MARKET FOR OUR VOICE APPLICATION PRODUCTS AND SERVICES MAY NOT DEVELOP, WHICH WOULD SUBSTANTIALLY IMPEDE OUR ABILITY TO GENERATE REVENUES. Our future financial performance depends on growth in demand for voice application products and services. If the market for voice application products and services does not develop or if we are unable to capture a significant portion of that market, either directly or through our partners, our revenues and our results of operation will be adversely affected. The market for voice application products and services is relatively new and still evolving. Currently, there are a limited number of products and services in this industry. The adoption of voice application products and services could be hindered by the perceived cost, quality and reliability of this new technology, as well as the reluctance of customers that have invested substantial resources in existing systems, such as touch-tone-based systems, to replace their current systems with this new technology. Accordingly, in order to achieve commercial acceptance, we must educate prospective customers and partners, including large, established companies, about the uses and benefits of voice-driven applications in general and our products in particular. If these efforts fail, or if our voice application products and services do not achieve commercial acceptance, our business would be harmed. The continued development of the market for our voice application products and services will depend upon the: - widespread adoption of voice-driven applications by businesses for use in conducting transactions and managing relationships with their customers; - consumer acceptance of such applications; and 15 16 - continuing improvements in hardware and software technology that may reduce the cost and improve the performance of voice solutions. WE MUST ESTABLISH AND MAINTAIN RELATIONSHIPS WITH CUSTOMERS AND PARTNERS TO GENERATE REVENUES. Our business model for voice application products and services depends on generation of revenue from licensing of our magicTalk voice platform and from fees for speech and language consulting services and for voice application hosting services. Our success in generating these revenues depends on our ability to establish and maintain relationships with our existing customers, such as OnStar and with other organizations that engage in high-volume customer interactions, such as companies with customer relationship management applications, established eCommerce businesses, and value-added telecommunications providers, and with partners that currently provide technology solutions to these businesses. Competition for relationships with companies such as these is extremely intense. WE CURRENTLY RELY ON A MAJOR CUSTOMER FOR SUBSTANTIALLY ALL OF OUR REVENUES. AS A RESULT, OUR INABILITY TO SECURE ADDITIONAL SIGNIFICANT CUSTOMERS DURING A GIVEN PERIOD OR THE LOSS OF OUR MAJOR CUSTOMER COULD CAUSE OUR QUARTERLY RESULTS OF OPERATION TO SUFFER SIGNIFICANTLY. In the first quarter of 2001, we derived approximately 94% of our total revenues from a single customer, the OnStar subsidiary of General Motors Corporation. Any delay in the continuing deployment of the OnStar Virtual Advisor service, developed and deployed by General Magic in our network operations center, or in the expected rate of customer adoption of the service, could result in revenues and operating results for any quarter that are lower than projected. OnStar is not contractually obligated to purchase further development services from us, or to extend the services contract at the expiration of its current term in December 2002. In addition, OnStar may terminate its services agreement with us on sixty (60) days written notice and payment of a termination fee in an amount equal to the then current monthly rate for each month remaining in the term. Our dependence on OnStar makes it difficult to forecast quarterly operating results, which could cause our stock price to be volatile or to decline. OUR COMMON STOCK MAY BE DELISTED FROM THE NASDAQ NATIONAL MARKET IF WE ARE NOT ABLE TO DEMONSTRATE COMPLIANCE WITH THE CONTINUED LISTING REQUIREMENTS. We are subject to the continued listing requirements of The Nasdaq National Market. In the event that we are not able to maintain continued compliance with The Nasdaq National Market's "net tangible assets" requirement or any other of its listing requirements, we would be subject to a delisting process. In the event that we are delisted, we will seek to list our common stock on other markets such as The Nasdaq Small Cap Market and The American Stock Exchange, Inc. We cannot guarantee that we will be able to meet the listing requirements of these or any other markets. In the event that we are delisted from The Nasdaq National Market or are not able to list on any other market, the ability to sell shares of our common stock will be adversely affected. WE MAY BE REQUIRED TO REDEEM THE OUTSTANDING SERIES D PREFERRED STOCK, SERIES F PREFERRED STOCK AND SERIES H PREFERRED STOCK, WHICH COULD SIGNIFICANTLY DEPLETE OUR CASH RESERVES AND MATERIALLY AND ADVERSELY AFFECT OUR FINANCIAL CONDITION. The holders of the Series D preferred stock, the Series F preferred stock and the Series H preferred stock have redemption rights if we fail to meet the requirements of the documents governing each, including, in the case of the Series D and Series F preferred stock, the requirement that our common stock not be suspended from listing on or delisted from The Nasdaq National Market for a period of 15 consecutive days or for an aggregate of 45 days in any 365-day period. One of the requirements of The Nasdaq National Market for the continued listing of our common stock is that our common stock meet a minimum bid requirement of $1.00. If our common stock trades below $1.00 for 30 consecutive trading days and thereafter does not trade at or above $1.00 for at least 10 consecutive trading days in the 90 business day period following, then we would be in violation of the continued listing requirements of The Nasdaq National Market and, pending the outcome of an elective appeals process, subject to delisting. The closing price for our common stock has been below $1.00 ten times between April 9, 2001 and April 26, 2001. As of April 26, 2001, 186 shares of Series D preferred stock, 428 shares of the Series F preferred stock and 580 shares of the Series H preferred stock were outstanding. The redemption value of these shares could total as much as approximately $21.0 million. If we were required to redeem these shares, such payments would significantly deplete 16 17 our cash balance, which may materially and adversely affect our financial condition. In addition, such a decrease in our cash balance could cause our common stock to be delisted from The Nasdaq National Market. We cannot guarantee that we will be able to meet all of the requirements necessary to avoid a redemption. OUR VOICE APPLICATION PRODUCTS AND SERVICES CAN HAVE LONG SALES AND IMPLEMENTATION CYCLES AND, AS A RESULT, OUR QUARTERLY OPERATING RESULTS AND OUR STOCK PRICE MAY FLUCTUATE. Purchase of our voice application products and services requires the customer to adopt emerging voice applications technology. Accordingly, the decision to purchase our products and services typically requires significant pre-purchase evaluation. We may spend many months educating and providing information to prospective customers regarding the use and benefits of our voice application products and services. During this evaluation period, we may expend substantial sales, marketing and management resources. After purchase, it may take substantial time and resources to implement our solution and to integrate it with our customer's existing systems. If we are performing significant professional services in connection with the implementation, we do not recognize software revenue until after system acceptance or deployment. In cases where the contract specifies milestones or acceptance criteria, we may not be able to recognize services revenue until these conditions are met. We have in the past and may in the future experience unexpected delays in recognizing revenue. Consequently, the length of our sales and implementation cycles may make it difficult to predict the quarter in which revenue recognition may occur and may cause revenue and operating results to vary significantly from period to period. These factors could cause our stock price to be volatile or to decline. GENERAL ECONOMIC CONDITIONS MAY DELAY CUSTOMER ADOPTION OF VOICE APPLICATIONS AND SERVICES. Our products may assist customers in leveraging existing investments in web-based infrastructure and hosted services, and in reducing the total cost of call center and other labor intensive applications. However, unfavorable economic conditions may cause businesses to reduce capital expenditures on adoption of new technologies, including voice-driven applications and services. If the economic conditions in the United States worsen or if a wider or global economic slowdown occurs, our results of operations and financial condition may be adversely affected. WE EXPECT OUR QUARTERLY REVENUES AND OPERATING RESULTS TO FLUCTUATE. IF OUR QUARTERLY OPERATING RESULTS FAIL TO MEET THE EXPECTATIONS OF FINANCIAL ANALYSTS AND INVESTORS, THE TRADING PRICE OF OUR COMMON STOCK MAY DECLINE. Our revenues and operating results are likely to vary significantly from quarter to quarter. A number of factors are likely to cause these variations, including: - the timing of sales of our products and services; - the timing of product implementations; - unexpected delays in introducing new products and services; - increased expenses, whether related to sales and marketing, product development or administration; - deferral of recognition of our revenue in accordance with applicable accounting principles where we are providing any significant development assistance; - the mix of product license and services revenue; and - costs related to possible acquisitions of technology or businesses. IF WE ARE UNABLE TO HIRE ADDITIONAL PERSONNEL, OR TO RETAIN KEY TECHNICAL, PROFESSIONAL SERVICE, SALES, MARKETING AND OPERATIONAL PERSONNEL, OUR BUSINESS COULD BE HARMED. 17 18 We intend to hire additional personnel, including sales and business development personnel, to support our business. Competition for these individuals is keen, especially in the San Francisco Bay Area. We may not be able to attract, assimilate or retain additional highly qualified personnel. In addition, we rely upon the continued performance and services of our existing employees, including key managerial, technical, operational, sales and marketing personnel. Our failure to attract, integrate, motivate and retain additional employees or to motivate and retain existing employees could harm our business. INTENSE COMPETITION IN THE MARKET FOR VOICE APPLICATION PRODUCTS AND SERVICES COULD PREVENT US FROM ACHIEVING OR SUSTAINING PROFITABILITY. The market for voice application products and services is intensely competitive. A number of companies have developed, or are expected to develop, voice application technologies, products and services that compete with ours. Competitors in the voice application and platform technologies markets include companies that offer hosted or customer premise equipment-based voice-activated solutions to the telecommunications market, such as AccessLine Communications Corporation, Call Sciences Inc., Comverse Technology, Inc., InterVoice-Brite Inc. and Webley Systems, Inc.; speech recognition vendors, such as Nuance Communications Inc. and SpeechWorks International, to the extent that they engage in or support the development of voice applications; value-added resellers of speech recognition technology, such as NetbyTel.com, Inc. and VocalPoint, Inc.; companies that offer voice platform technologies, such as VoiceGenie Technologies, Inc., Nuance Communications Inc. and Motorola, Inc.; and companies in the voice portal category, such as BeVocal, Inc., HeyAnita Inc., and Tellme Networks Inc. Wireless communications infrastructure companies, such as Telefonaktiebolaget LM Ericsson or OPENWAVE Systems, Inc., may extend their offerings to provide the capabilities of the magicTalk communications platform, as may software developers such as Microsoft Corporation and Oracle Corp., or telecommunications companies such as AT&T Corp. and Sprint Communications Company, L.P. Many of these companies have longer operating histories, significantly greater financial, technical, product development, marketing and sales resources, greater name recognition, larger established customer bases, and better-developed distribution channels than we do. Our present or future competitors may be able to develop products that are comparable or superior to those we offer, adapt more quickly than we do to new technologies, evolving industry trends and standards or customer requirements, or devote greater resources to the development, promotion and sale of their products than we do. Accordingly, we may not be able to compete effectively in our markets, competition may intensify and future competition may harm our business. TECHNOLOGY CHANGES RAPIDLY IN OUR MARKET, AND OUR FUTURE SUCCESS WILL DEPEND ON OUR ABILITY TO MEET THE NEEDS OF OUR CUSTOMERS. The market for voice application products and services is characterized by rapid technological change, changing customer needs, increasingly frequent new product introductions and evolving industry standards. The introduction of products or services embodying new technologies and the emergence of new industry standards could render our voice application products and services obsolete and unmarketable. Our success will depend upon our ability to timely develop and introduce new voice application products and services, as well as enhancements to our existing products and services, to keep pace with technological developments and emerging industry standards and address the changing needs of customers and partners. We may not be successful in developing and marketing new products or services that respond to technological changes or evolving industry standards. We may experience difficulties that could delay or prevent the successful development, introduction and marketing of new products or services. In addition, our new products and services may not adequately meet the requirements of the marketplace or achieve market acceptance. WE MAY EXPERIENCE DELAYS IN PRODUCT DEVELOPMENT, WHICH COULD ADVERSELY AFFECT OUR REVENUES OR RESULTS OF OPERATION. Any delays in product development or market launch could adversely affect our revenues or results of operation. To be successful, we must continue to develop and enhance our magicTalk voice platform, and related products and services. Software product development schedules are difficult to predict because they involve creativity and may require implementation of original, untried solutions or the use of new development tools. Our software development efforts have been delayed in the past. In addition to software development delays, we may also experience delays in other aspects of product development. Any product development delays could delay or prevent 18 19 successful introduction or marketing of new or improved products or services or the delivery of new versions of our products or services. THE FAILURE OR UNAVAILABILITY OF THIRD-PARTY TECHNOLOGIES AND SERVICES COULD LIMIT OUR ABILITY TO GENERATE REVENUES. We have incorporated technology developed by third parties in certain of the voice application products and services offered to our customers, including the following: - email servers which process both emails and voice mails; - calendar and contact software; - voice recognition software; - text-to-speech software; - the billing system; and - network operations center servers, routers and other equipment. We will continue to incorporate third-party technologies in future voice application products and services. We have limited control over whether or when these third-party technologies will be enhanced. In addition, our competitors may acquire interests in these third parties or their technologies, which may render the technology unavailable to us. If a third party fails or refuses to timely develop, license or support technology necessary to our products or services, market acceptance of our products or services could be adversely affected. Moreover, if these third-party technologies fail or otherwise prove to be not viable, it may have a significant impact on our ability to provide our services and/or to generate revenues. WE RELY ON THIRD PARTY SERVICES TO CONDUCT OUR NETWORK OPERATIONS CENTER, AND CALIFORNIA'S CURRENT ENERGY CRISIS COULD DISRUPT OUR BUSINESS OPERATIONS AND INCREASE OUR EXPENSES. We rely and will continue to rely on services supplied by third parties, such as telecommunications, Internet access and power, for services hosted in our network operations center. If these third-party services fail to meet industry standards for quality and reliability, market acceptance of our services could be adversely affected. California is in the midst of an energy crisis that could disrupt our business operations, in particular the services provided by our network operations center, and increase our expenses. In the event of an acute power shortage, that is, when power reserves for the State of California fall below 1.5%, California has, on some occasions implemented, and is likely in the future to implement rolling blackouts throughout California. We currently have a backup generator to maintain power to our network operations center, and maintain sufficient fuel on-site to run the generator for a number of hours, with arrangements from a supplier to provide additional fuel as needed. We have no other alternate source of power, and our current insurance may not provide adequate coverage for any damages we or our customers may suffer as a result of any interruption in our power supply. If blackouts interrupt power supply to our network operations center, and our backup generator fails to operate properly, or we are unable to contract for needed fuel, it could lead to interruptions in the services hosted in our network operations center and could substantially impair our ability to operate our business. Any such interruption in our ability to continue operations at our facilities could damage our reputation, harm our ability to retain existing customers and to obtain new customers, and could result in lost revenue, any of which could substantially harm our business and results of operations. CONVERSION OF PREFERRED STOCK OR ISSUANCE OF OTHER SECURITIES WOULD DILUTE CURRENT STOCKHOLDERS. As of April 26, 2001, we have 186 shares of Series D preferred stock, 428 shares of Series F preferred stock, 1,500 shares of Series G preferred stock and 580 shares of Series H preferred stock outstanding, all of which are convertible into common stock. In addition, we have outstanding a warrant to purchase up to an additional 500 19 20 shares of Series G preferred stock and warrants to purchase an aggregate, as of April 26, 2001, of 2,956,832 shares of common stock outstanding. We also have an equity line arrangement under which we could issue up to $25,750,000 in common stock and an agreement with Ladenburg Thalmann pursuant to which we may raise up to an additional $31,359,076 upon the sale of our common stock. The holders of common stock could experience substantial dilution to their investment upon conversion of the preferred shares, exercise of the warrants, drawdowns under the equity line arrangement, or in the event we elect to raise additional capital pursuant to the Ladenburg Thalmann agreement. The number of shares of common stock issuable upon the conversion of the Series D preferred stock and the Series F preferred stock, upon exercise of the warrants issued in connection with the Series B, Series C and Series D preferred stock transactions, and pursuant to the equity line arrangement, and the Ladenburg Thalmann arrangement depends in part on future prices of our common stock on The Nasdaq National Market. The number of shares of common stock issued pursuant to the equity line arrangement depends on the prices of common stock on The Nasdaq National Market shortly before the date of issuance and sale. We cannot predict the price of the common stock in the future. If the price of our common stock decreases over time, the number of shares of common stock issuable upon conversion of the preferred stock, exercise of the warrants issued in connection with the Series B, Series C, Series D, and Series H preferred stock, drawdowns under the equity line, and sales of common stock pursuant to the Ladenburg Thalmann agreement will increase and the holders of common stock would experience additional dilution of their investment. Such dilution could cause the price of our common stock to decrease further. A decrease in the price of our common stock could cause our common stock to be delisted from The Nasdaq National Market. Our board of directors may authorize issuance of up to 427,101 additional shares of preferred stock that are convertible into common stock without any action by our stockholders. In addition, our board of directors may authorize the sale of additional shares of common stock or other equity securities that are convertible into common stock without any action by our stockholders. The issuance and conversion of any such preferred stock or equity securities would further dilute the percentage ownership of our stockholders. OUR FAILURE TO PROTECT OUR INTELLECTUAL PROPERTY COULD IMPAIR OUR COMPETITIVE POSITION. Our future success and ability to compete depends in part upon our proprietary technology and our trademarks, which we attempt to protect under a combination of patent, copyright, trademark and trade secret laws, as well as with confidentiality procedures and contractual provisions. These legal protections afford only limited protection and may be time-consuming and expensive to obtain and/or maintain. Further, despite our efforts, we may be unable to prevent third parties from infringing upon or misappropriating our intellectual property. We hold sixteen patents issued by the United States Patent and Trademark Office ("PTO"). We have ten patent applications pending before the PTO, as well as selected counterpart patent applications pending in foreign jurisdictions. There is no guarantee that patents will be issued with respect to our current or future patent applications. Any patents that are issued to us could be invalidated, circumvented or challenged. If challenged, our patents might not be upheld or their claims could be narrowed. Our intellectual property may not be adequate to provide us with a competitive advantage or to prevent competitors from entering the markets for our products or services. Additionally, our competitors could independently develop non-infringing technologies that are competitive with, equivalent to, and/or superior to our technology. Monitoring infringement and/or misappropriation of intellectual property can be difficult and expensive, and there is no guarantee that we would detect any infringement or misappropriation of our proprietary rights. Even if we do detect infringement or misappropriation of our proprietary rights, litigation to enforce these rights could cause us to divert financial and other resources away from our business operations. Further, we expect to license our products internationally, and the laws of some foreign countries would not protect our proprietary rights to the same extent as do the laws of the United States. OUR PRODUCTS MAY INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, AND RESULTING CLAIMS AGAINST US COULD BE COSTLY AND REQUIRE US TO ENTER INTO DISADVANTAGEOUS LICENSE OR ROYALTY ARRANGEMENTS. The software industry is characterized by the existence of a large number of patents and frequent litigation based on allegations of patent infringement and the violation of intellectual property rights. Although we attempt to avoid infringing proprietary rights of others, third parties may assert claims against us from time to time alleging infringement, misappropriation or other violations of proprietary rights, whether or not such claims have merit. Such claims can be time consuming and expensive to defend and could require us to cease the use and sale of allegedly infringing products and services, incur significant litigation costs and expenses, and develop or acquire non- 20 21 infringing technology or obtain licenses to the alleged infringing technology. We may not be able to develop or acquire alternative technologies or obtain such licenses on commercially reasonable terms. SECURITY PROBLEMS IN OUR VOICE APPLICATION PRODUCTS OR SERVICES WOULD LIKELY RESULT IN SIGNIFICANT LIABILITY AND REDUCED REVENUES. Security vulnerabilities and weaknesses may be discovered in our voice application products or services, in the licensed technology incorporated in our voice application products or services, in our network operations center hosting environment, or in the media by which end users access our voice application products or services. Any such security problems may require us to expend significant capital and other resources to alleviate the problems. In addition, these problems could result in the loss or misuse of personal information, including credit card numbers, and may limit the number of customers or subscribers for our voice application products or services. A decrease in the number of customers could lead to decreased revenues. These problems may also cause interruptions or delays in the development of enhancements to our voice application products and services and may result in lawsuits against us. We will continue to incorporate security technologies in our voice application products and services. However, such technologies may not be adequate to prevent break-ins. In addition, weaknesses in the media by which users access our voice application products and services, including the Internet, land-line telephones, cellular phones and other wireless devices, may compromise the security of the electronic information accessed. We intend to continue to limit our liability to end users and to our customers and partners, including liability arising from failure of the security technologies incorporated into our products and services, through contractual provisions. However, we may not successfully negotiate such limitations with all our customers and partners, nor may such limitations eliminate liability. We do not currently have liability insurance to protect against risks associated with forced break-ins or disruptions. ANY SOFTWARE DEFECTS IN OUR PRODUCTS COULD HARM OUR BUSINESS AND RESULT IN LITIGATION. Complex software products such as ours may contain errors, defects and bugs. With the planned release of any product, we may discover these errors, defects and bugs, and, as a result, our products may take longer than expected to develop. In addition, we may discover that remedies for errors or bugs may be technologically unfeasible. Delivery of products with undetected production defects or reliability, quality or compatibility problems could damage our reputation. Errors, defects or bugs could also cause interruptions, delays or a cessation of sales to our customers. We could be required to expend significant capital and other resources to remedy these problems. In addition, customers whose businesses are disrupted by these errors, defects and bugs could bring claims against us. Although our contracts typically contain provisions designed to limit our exposure to liability claims, a claim brought against us, even if unsuccessful, could be time-consuming, divert management's attention, result in costly litigation and harm our reputation. Moreover, existing or future laws or unfavorable judicial decisions could limit the enforceability of the limitation of liability, disclaimer of warranty or other protective provisions contained in our contracts. A CLAIM FOR DAMAGES COULD MATERIALLY AND ADVERSELY AFFECT OUR FINANCIAL CONDITION AND RESULTS OF OPERATION. We may be subject to claims for damages related to system errors and other defects in the services we host for our customers or in our General Magic branded services. Agreements with end users of these services typically contain provisions designed to limit exposure to potential product liability claims. However, these provisions may not be sufficient to protect us from liability. Moreover, a claim brought against us, even if unsuccessful, could be time-consuming, divert management's attention, result in costly litigation and harm our reputation. We currently have liability insurance to protect against certain risks associated with system errors and other defects in our services. However, we cannot guarantee that such insurance will be sufficient. WE DEPEND ON THE INTEGRITY AND RELIABILITY OF OUR SOFTWARE, COMPUTER HARDWARE SYSTEMS AND NETWORK INFRASTRUCTURE, AND ANY INADEQUACIES MAY RESULT IN SUBSTANTIAL INTERRUPTIONS TO OUR SERVICE. Our ability to host services for our customers depends on the integrity of our software, computer hardware systems and network infrastructure, and the reliability of software and services supplied by our vendors, including 21 22 providers of telecommunications and electric power. We have encountered, and may encounter in the future, errors in our software or our system design, or inadequacies in the software and services supplied by our vendors. Any such errors or inadequacies may result in substantial interruptions to our services or those we host for our customers. Such errors may be expensive or difficult to correct in a timely manner, and we may have little or no control over whether any inadequacies in software or services supplied to us by third parties are timely corrected, if at all. OUR STOCK PRICE HAS BEEN EXTREMELY VOLATILE, AND EXTREME PRICE FLUCTUATIONS COULD ADVERSELY AFFECT YOUR INVESTMENT. The market price of our common stock has been extremely volatile. From January 1, 2000 to April 25, 2001, the closing price of our common stock has varied significantly from a high of $17.313 to a low of $0.86 per share. Publicized events and announcements may have a significant impact on the market price of our common stock. For example, shortfalls in our revenue or net income, conversions of preferred stock into common stock, delays in development of our products or services, disruptions in our services, or announcements of partnerships, technological innovations or new products or services by our competitors could have the effect of temporarily or permanently driving down the price of our common stock. In addition, the stock market from time to time experiences extreme price and volume fluctuations that particularly affect the market prices for emerging and technology companies, such as ours. Such price and volume fluctuations are often unrelated or disproportionate to the operating performance of the affected companies. These broad market fluctuations may adversely affect your ability to sell your shares at a price equal to or above the price you purchased them. In addition, a decrease in the stock price of our common stock could cause our common stock to be delisted from The Nasdaq National Market. DELAWARE LAW AND CERTAIN PROVISIONS OF OUR CHARTER DOCUMENTS MAY INHIBIT A CHANGE OF CONTROL OF GENERAL MAGIC. Delaware law and provisions of our charter documents may make it more difficult for a third party to acquire, or may discourage a third party from attempting to acquire, General Magic. We are subject to the anti-takeover provisions of the Delaware General Corporation Law, which could delay a merger, tender offer or proxy contest or make such a transaction more difficult. In addition, provisions of our certificate of incorporation and bylaws may have the effect of delaying or preventing a change in control or in management, or may limit the price that certain investors may be willing to pay in the future for shares of our common stock. These provisions include: - authority to issue "blank check" preferred stock, which is preferred stock that can be issued by the board of directors without prior stockholder approval, with rights senior to those of common stock; - prohibition on stockholder action by written consent; - requirement that a two-thirds vote of the stockholders is required to amend the bylaws; and - advance notice requirements for submitting nominations for election to the board of directors and for proposing matters that can be acted upon by stockholders at a meeting. Furthermore, the Series D preferred stock and the Series F preferred stock provide holders rights to redemption of their Series D preferred stock or Series F preferred stock, as the case may be, or penalty payments upon a change in control. In addition, the documents governing the Series D preferred stock, Series F preferred stock and Series H preferred stock prohibit changes of control unless the surviving entity assumes all of our obligations under the Series D preferred stock, Series F preferred stock, or Series H Preferred stock, as the case may be, and is a publicly traded corporation traded on The Nasdaq National Market, NYSE or AMEX. All of these rights could make an acquisition even more difficult. OUR FACILITY IS LOCATED NEAR KNOWN EARTHQUAKE FAULTS, AND THE OCCURRENCE OF AN EARTHQUAKE OR OTHER NATURAL DISASTER COULD CAUSE SIGNIFICANT DAMAGE TO OUR FACILITY THAT MAY REQUIRE US TO CEASE OR CURTAIL OPERATIONS. Our facility is located in the San Francisco Bay Area near known earthquake faults and is vulnerable to damage from earthquakes. In October 1989, a major earthquake that caused significant property damage and a number of fatalities struck this area. We do not have redundant, multiple site capacity, and so are also vulnerable to damage 22 23 from other types of disasters, including fire, floods, power loss, communications failures and similar events. Any damage to our facility could lead to interruptions in the services hosted in our network operations center and loss of subscriber information, and could substantially if not totally impair our ability to operate our business. The insurance we maintain may not be adequate to cover our losses resulting from disasters or other business interruptions. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK We have limited exposure to financial market risks, including changes in interest rates. The fair value of our investment portfolio or related income would not be significantly impacted by a 100 basis point increase or decrease in interest rates due mainly to the short-term nature of the major portion of our investment portfolio. 23 24 Part II: Other Information ITEM 1. LEGAL PROCEEDINGS None ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS On March 29, 2001, the Company issued to Paul Revere Capital Partners, Ltd. ("Paul Revere") an unregistered warrant to purchase 200,000 shares of the Company's common stock at a strike price of $1.75 per share as a commitment fee for Paul Revere's agreement to purchase $2,000,000 of the Company's common stock. The warrant was issued in reliance on the exemption from registration granted by Rule 506 of Regulation D. In connection with the issuance of the warrant, Paul Revere warranted to the Company that Paul Revere (a) is an "accredited investor," (b) acquired the warrant for its own account for investment and not with a view to, or for sale in connection with, any distribution thereof, nor with any present intention of distributing or selling the same, except as otherwise may be permitted under applicable securities laws, and (c) was not organized specifically for the purpose of investing in the Company. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None ITEM 5. OTHER INFORMATION None ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) The following exhibits have been filed with this report: EXHIBIT NUMBER DESCRIPTION - ------- ---------- None (b)(i) A report on Form 8-K was filed on January 4, 2001, to report under Item 5, Other Events, the filing of a press release announcing that Kathleen M. Layton replaced Steven Markman as its Chief Executive Officer and President. (ii) A report on Form 8-K/A was filed on February 21, 2001, to report under Item 5, Other Events, the filing of a press release announcing a reduction in the Company's workforce of approximately twenty percent. (iii) A report on Form 8-K was filed on February 23, 2001, to report under Item 5, Other Events, the filing of a press release announcing that the Company completed delivery of the initial feature set of the OnStar Virtual Advisor. (iv) A report on Form 8-K was filed on March 8, 2001, to report under Item 5, Other Events, the filing of a press release announcing the Company's operating results for the fourth quarter and fiscal year ended December 31, 2000. (v) A report on Form 8-K was filed on March 29, 2001, to report under Item 5, Other Events, the filing of a press release announcing the availability of the Company's VoiceXML-based magicTalk(TM) Voice Gateway. 24 25 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. DATE: May 15, 2000 /s/ KATHLEEN M. LAYTON ------------------------------------- Name: Kathleen M. Layton Title: President and Chief Executive Officer (Principal Executive Officer) DATE: May 15, 2000 /s/ ROSE M. MARCARIO ------------------------------------- Name: Rose M. Marcario Title: Senior Vice President and Chief Financial Officer (Principal Financial and Accounting Officer) 25