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                                                                    EXHIBIT 23.2

               CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS


     We consent to the references to our firm under the captions "Experts" and
"Selected Financial Data" and to the use of our reports dated April 30, 1998, in
Amendment No. 2 to the Registration Statement (Form S-1) and related Prospectus
of Quintus Corporation.


Ernst & Young LLP

Palo Alto, California

October 21, 1999