SYKES ENTERPRISES, INCORPORATED

                             STOCK OPTION AGREEMENT
                       FOR 1996 EMPLOYEE STOCK OPTION PLAN


             This Stock Option Agreement ("Option Agreement") is entered into
   as of the ____ day of _________, 19___, by and between Sykes Enterprises,
   Incorporated, a Florida corporation (the "Corporation"), and
   ________________,  an employee of the Corporation or one of its
   subsidiaries (the "Optionee").

             WHEREAS, the board of directors of the Corporation (the "Board")
   has duly adopted that certain 1996 Employee Stock Option Plan (the
   "Plan"), which authorizes the Corporation to grant to eligible individuals
   options for the purchase of shares of voting common stock, par value $.01
   per share, of the Corporation (the "Stock"); and

             WHEREAS, the Corporation has determined that it is desirable and
   in its best interests to grant to the Optionee, pursuant to the Plan, an
   option to purchase a certain number of shares of Stock in order to provide
   the Optionee with an incentive to advance the interests of the Corporation
   and its subsidiaries, all according to the terms and conditions set forth
   herein.

             NOW, THEREFORE, in consideration of the mutual promises and
   covenants contained herein, the parties hereto, intending to be legally
   bound hereby, agree as follows:

             1.   Grant of Option.  Subject to the terms of the Plan
   (attached hereto as Exhibit A, the terms of which are incorporated herein
   by this reference), the Corporation hereby grants to the Optionee the
   right and option (the "Option") to purchase from the Corporation, on the
   terms and subject to the conditions set forth herein and in the Plan,
   _________ shares of Stock.  The Option shall constitute an incentive stock
   option within the meaning of Section 422 of the Internal Revenue Code of
   1986, as amended (the "Code"), to the fullest extent permissible
   thereunder, taking into account such Option and any other incentive stock
   options issued to the Optionee under the Plan and all other plans of the
   Optionee's employer corporation and its parent and subsidiary corporations
   within the meaning of Section 422(d) of the Code, in the order in which
   the Option issued hereunder and any such other incentive stock options
   were granted.  Any portion of the Option issued hereunder which is not
   treated as an incentive stock option shall be treated as a nonqualified
   stock option.  The date of grant of the Option is April 29, 1996 (the
   "Grant Date"), the date on which the grant of the Option was approved in
   accordance with the terms and conditions of the Plan.

             2.   Price.  The purchase price (the "Option Price") for the
   shares of Stock subject to the Option granted by this Option Agreement is
   $_______ per share.

             3.   Exercise of Option.  Except as otherwise provided herein
   and in the Plan, the Option granted pursuant to this Option Agreement
   shall be subject to exercise as follows:

                  (a)  Time of Exercise of Option.  The Optionee may exercise
   the Option (subject to the limitations on exercise set forth in Section
   3(c) hereof), in whole or in part, as follows: (i) the Option may not be
   exercised to any extent prior to one year following the Grant Date; and
   (ii) the Option may be exercised to the extent of 33-1/3% of the shares of
   Stock specified in Section 1 hereof after one year following the Grant
   Date and may be exercised to the extent of 33-1/3% of the shares of Stock
   specified in Section 1 hereof after each of the second and third years
   following the Grant Date.

                  (b)  Termination of Employment, Death or Disability.  In
   the event of the death, disability or other termination of employment of
   the Optionee, the Option shall be exercisable to the extent provided in
   Section 5 of the Plan.

                  (c)  Limitations on Exercise of Option.  If the Optionee
   owned capital stock of the Company possessing more than 10% of the total
   combined voting power or value of all classes of capital stock of the
   Company as of the Grant Date (a "10% Shareholder"), then in no event may
   the Option be exercised, in whole or in part, after five (5) years
   following the Grant Date.  If the Optionee is not a 10% Shareholder, then
   in no event may the Option be exercised, in whole or in part, after ten
   (10) years following the Grant Date.  In no event may the Option be
   exercised for a fractional share.

             4.   Method of Exercise of Option.  The method of exercise of
   the Option is set forth in Section 7 of the Plan.

             5.   Effect of Changes in Capitalization.  Section 6 of the Plan
   shall apply to the Option.  

             6.   Withholding of Taxes.  The parties hereto recognize that
   the Corporation or any subsidiary thereof may be obligated to withhold
   federal and local income taxes and Social Security taxes to the extent
   that the Optionee realizes ordinary income in connection with the exercise
   of the Option or in connection with certain dispositions of any shares of
   Stock acquired by exercise of the Option.  The Optionee agrees that the
   Corporation or any subsidiary thereof may withhold amounts needed to cover
   such taxes from payments otherwise due and owing to the Optionee, and also
   agrees that upon demand the Optionee will promptly pay to the Corporation
   or any subsidiary thereof having such obligation any additional amounts as
   may be necessary to satisfy such withholding tax obligation.  Such payment
   shall be made in cash or by certified check payable to the order of the
   Corporation or a subsidiary thereof.  With the prior approval of the
   Corporation, however, which may be withheld by the Corporation in its sole
   discretion, the Optionee may elect to satisfy such obligations, in whole
   or in part, (a) by causing the Corporation to withhold shares of Stock
   otherwise issuable pursuant to the exercise of the Option or (b) by
   delivering to the Corporation shares of Stock already owned by the
   Optionee.  The shares so delivered or withheld shall have a fair market
   value equal to such withholding obligations.  The fair market value of the
   shares used to satisfy such withholding obligation shall be determined by
   the Corporation in accordance with the Plan as of the date that the amount
   of tax to be withheld is to be determined.  

             7.   Delivery of Shares.  Shares of Stock purchased by the
   Optionee upon the partial or complete exercise of the Option shall be
   delivered to the Optionee upon notice of issuance given by the Corporation
   to its transfer agent. 

             8.   Interpretation of this Option Agreement.  In the event that
   there is any inconsistency between the provisions of this Option Agreement
   and of the Plan, the provisions of the Plan shall govern.

             9.   Governing Law.  This Option Agreement is executed pursuant
   to and shall be governed by the internal laws of the State of Florida
   without reference to the conflict of law principles thereof.

             10.  Notice.  Any notice hereunder by the Optionee to the
   Corporation shall be in writing and shall be deemed duly given: (i) when
   mailed or delivered to the Corporation at its principal office, addressed
   to the attention of the Board, or if so mailed or delivered to such other
   address as the Corporation may hereafter designate by notice to the
   Optionee; or (ii) when sent by facsimile, telecopy, telex or other form of
   written electronic transmission, upon confirmation of receipt thereof by
   the Corporation.  Any notice or delivery hereunder by the Corporation or
   its transfer agent to the Optionee shall be in writing and shall be deemed
   duly given: (i) when mailed or delivered to the Optionee at the address
   specified below by the Optionee for such purpose, or if so mailed or
   delivered to such other address as the Optionee may hereafter designate by
   written notice given to the Corporation; or (ii) when sent by facsimile,
   telecopy, telex or other form of written electronic transmission, upon
   confirmation of receipt thereof by the Optionee.

             11.  Entire Agreement.  This Option Agreement (including Exhibit
   A hereto) constitutes the entire agreement and supersedes all prior
   understandings and agreements, written or oral, of the parties hereto with
   respect to the subject matter hereof.  Neither this Option Agreement nor
   any term hereof may be amended, waived, discharged or terminated except by
   a written instrument signed by the Corporation and the Optionee; provided,
   however, that the Corporation unilaterally may waive any provision hereof
   in writing to the extent that such waiver does not adversely affect the
   interests of the Optionee hereunder or otherwise cause the Option granted
   hereunder not to qualify as an "incentive stock option" within the meaning
   of Section 422 of the Code (if applicable), but no such waiver shall
   operate as or be construed to be a subsequent waiver of the same provision
   or a waiver of any other provision hereof.

             12.  Successors and Assigns.  This Option Agreement shall be
   binding upon, inure to the benefit of, and be enforceable by the
   respective successors, personal representatives and permitted assigns of
   the parties hereto.

             13.  Counterparts.  This Option Agreement may be executed in one
   or more counterparts, each of which shall constitute an original, but all
   of which together shall be one and the same instrument.

             14.  Facsimile Signature.  This Option Agreement may be executed
   by either of the parties (the "Originating Party") and transmitted to the
   other party (the "Receiving Party") by facsimile, telecopy, telex or other
   form of written electronic transmission, and, upon confirmation of receipt
   thereof by the Receiving Party, this Option Agreement shall be deemed to
   have been duly executed by the Originating Party.  Upon the request of the
   Receiving Party, the Originating Party shall provide the Receiving Party
   with an executed duplicate original of this Option Agreement.

             15.  Tax Consequences.  The Optionee should consult his or her
   tax advisor regarding the tax consequences relating to the Option,
   including the exercise of the Option and the sale of the stock purchased
   upon such exercise, and the Corporation makes no representations regarding
   such tax consequences nor the ability for the Option or any part thereof
   to constitute an incentive stock option within the meaning of Section 422
   of the Code.

             IN WITNESS WHEREOF, the parties hereto have duly executed this
   Stock Option Agreement, or caused this Stock Option Agreement to be duly
   executed on their behalf, as of the day and year first above written.


                                 SYKES ENTERPRISES, INCORPORATED



                                 By:_________________________________________
                                 Name:   Scott J. Bendert
                                 Title:  Vice President - Finance & Treasurer



                                 OPTIONEE:



                                 ____________________________________________
                                 (Signature)



                                 ADDRESS FOR NOTICE TO OPTIONEE:


                                 ____________________________________________
                                 Name  


                                 ____________________________________________
                                 Street

                                 ____________________________________________
                                 City           State                Zip Code